Radio Shack Cordless Telephone ET 689 User Guide

43-689.fm Page 1 Thursday, September 16, 1999 10:22 AM  
Cat. No. 43-689  
OWNER’S MANUAL  
Please read before using this equipment.  
ET-689  
900 MHz Two-Line  
Cordless Telephone  
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Note: Your telephone operates on stan-  
dard radio frequencies as allocated by  
the FCC. Even though the access pro-  
tection code prevents unauthorized use  
of your phone line, it is possible for other  
radio units operating on similar frequen-  
cies within a certain area to unintention-  
ally intercept your conversations and/or  
cause interference. This lack of privacy  
can occur with any cordless phone.  
phone should not be placed near or  
on top of a TV or VCR.  
WARNING: To reduce the risk of  
fire or shock hazard, do not ex-  
pose this product to rain or mois-  
ture.  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
This telephone has been tested and  
found to comply with all applicable UL  
and FCC standards.  
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
For your records, we recommend you  
record your phone’s serial number here.  
The number is on the bottom of the  
base.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s enclo-  
sure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
Serial Number:  
Important:  
• Cordless phones such as this one  
require AC power to operate. When  
AC power is off, you cannot dial out  
or receive incoming calls using your  
ET-689. For this reason, the ET-689  
should not be your only telephone.  
To be safe, you should also have a  
phone that does not require AC  
power to operate (not a cordless  
phone), so you can still make and  
receive calls if there is an AC power  
failure.  
This symbol is intended to inform you  
that important operating and mainte-  
nance instructions are included in the  
literature accompanying this product.  
!
• Some cordless phones operate at  
frequencies that might cause inter-  
ference to nearby TVs and VCRs. To  
minimize or prevent such interfer-  
ence, the base of the cordless  
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READ THIS BEFORE  
INSTALLATION  
FCC STATEMENT  
This telephone complies with Part 68 of  
FCC Rules. Upon request, you must  
provide the FCC Registration Number  
and the REN to your phone company.  
These numbers are on the bottom of the  
base.  
Each device that you connect to the  
phone line draws power from the phone  
line. We refer to this power draw as the  
device’s ringer equivalence number, or  
REN. The REN is on the bottom of the  
base.  
Note: You must not connect your phone  
to any of the following:  
If you are using more than one phone or  
other device on the line, add up all the  
RENs. If the total is more than five, your  
phones might not ring. In rural areas, a  
total REN of three might impair ringer  
operation. If ringer operation is impaired,  
remove a device from the line.  
• coin-operated systems  
• party-line systems  
• most electronic key phone systems  
4
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CONTENTS  
Installation ............................................................................................................... 6  
Installing the Handset’s Antenna ........................................................................ 6  
Selecting a Location ........................................................................................... 6  
Mounting the Phone ........................................................................................... 7  
On a Desk Top ............................................................................................. 7  
On a Wall Plate ............................................................................................ 8  
Directly on a Wall ......................................................................................... 9  
Connecting and Charging the Battery Pack ..................................................... 10  
Setting the Dialing Mode .................................................................................. 12  
Turning the Ringer On/Off ................................................................................ 12  
Operation ............................................................................................................... 13  
Making/Answering Calls ................................................................................... 13  
Changing the Channel ...................................................................................... 13  
Adjusting the Handset’s Volume ....................................................................... 14  
Using Redial ..................................................................................................... 14  
Using Flash ...................................................................................................... 14  
Putting a Call on Hold ....................................................................................... 15  
Conference Calling ........................................................................................... 15  
Using Tone Services on a Pulse Line ............................................................... 16  
Paging .............................................................................................................. 16  
Memory Dialing ................................................................................................ 16  
Storing a Number in Memory ..................................................................... 16  
Entering a Pause ....................................................................................... 17  
Dialing a Memory Number ......................................................................... 17  
Chain-Dialing Service Numbers ................................................................. 17  
Testing Stored Emergency Numbers ......................................................... 17  
Using a Headset ............................................................................................... 18  
Troubleshooting .................................................................................................... 19  
Care and Maintenance .......................................................................................... 21  
Replacing the Battery Pack .............................................................................. 22  
The FCC Wants You to Know ........................................................................... 23  
Lightning ........................................................................................................... 23  
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INSTALLATION  
Caution: You must use a Class  
2 power source that supplies  
12 volts DC and delivers at  
INSTALLING THE  
HANDSET’S  
ANTENNA  
!
least 300 mA. Its center tip must be set  
to positive and its plug must fit the  
base's DC 12V jack. The supplied adapt-  
er meets these specifications. Using an  
adapter that does not meet these speci-  
fications could damage the base or the  
adapter. You can connect your ET-689  
to a 2-line modular telephone jack using  
one of the supplied 2-line modular  
cords. Or, you can connect your tele-  
phone to two separate 1-line modular  
telephone jacks using the supplied 2-  
line modular cords.  
Insert the antenna into the  
larger hole at the top of  
the handset, then screw in  
the antenna clockwise un-  
til it is secure.  
SELECTING A LOCATION  
You can place the phone on a desk or  
table, mount it on a standard wall plate,  
or mount it directly on a wall. Select a lo-  
cation that is:  
Notes:  
Your telephone connects directly to  
a modular telephone line jack. If  
your phone line jack is not a modular  
jack, you can update the wiring  
yourself, using jacks and adapters  
available at your local RadioShack  
store. Or, you can let the phone  
company update the wiring for you.  
• near an easily accessible AC outlet  
• near a modular telephone line jack  
• out of the way of normal activities  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
• The USOC number of the two-line  
jack to be installed is RJ14C (or  
RJ14W for a wall plate jack). The  
USOC number for a single-line jack  
is RJ11C (or RJ11W for a wall plate  
jack).  
• away from other cordless phones  
The base’s location affects the hand-  
set’s range. If you have a choice of sev-  
eral locations, try each to see which  
provides the best performance.  
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plied 2-line long modular cord into  
L2.  
MOUNTING THE PHONE  
On a Desk Top  
1. Remove the base’s bracket by  
pressing both tabs on the wide end,  
then lifting off the bracket.  
If you have a single 1-line modular  
jack, plug one end of either supplied  
long modular cord into L1 OR L1/L2  
to use line 1, or into L2 to use line 2.  
3. Plug the supplied AC adapter’s bar-  
rel plug into the DC 12V jack on the  
back of the phone’s base.  
2. If you have a single 2-line modular  
jack, plug one end of the supplied 2-  
line long modular cord into L1 OR L1/  
L2 on the back of the phone’s base.  
4. Route the adapter’s cord through  
the right groove on the bottom of the  
base.  
Note: When you make this connec-  
tion, do not connect another modu-  
lar cord to the L2 jack. Otherwise,  
the phone will not operate properly.  
If you have two separate 1-line mod-  
ular jacks, plug one end of the sup-  
plied 2-line long modular cord into  
L1 OR L1/L2 and plug the other sup-  
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5. Insert the tabs on the narrow end of  
the bracket into the lower slots on  
the base’s bottom, then push the  
tabs on the wide end of the bracket  
into the other slots until the bracket  
clicks securely into place.  
On a Wall Plate  
1. Remove the base’s bracket by  
pressing both tabs on the wide end,  
then lifting off the bracket.  
2. If the wall plate has a single 2-line or  
1-line modular jack, plug one end of  
the supplied 2-line short modular  
cord into L1 OR L1/L2 on the back of  
the phone’s base.  
6. Plug the AC adapter into a standard  
AC outlet.  
Note: When you make this connec-  
tion, do not connect another modu-  
lar cord to the L2 jack. Otherwise,  
the phone will not operate properly.  
7. Plug the other end(s) of the modular  
cord(s) into the modular telephone  
jack(s).  
If the wall plate has a single 1-line  
modular jack, and there is another  
modular telephone jack close by,  
plug one end of the supplied 2-line  
short modular cord into L1 OR L1/L2,  
and plug the supplied 2-line long  
modular cord into L2.  
3. Plug the supplied AC adapter’s bar-  
rel plug into the DC 12V jack on the  
back of the phone’s base.  
8. Lift the base’s antenna to a vertical  
position.  
4. Route the AC adapter’s cord  
through the right groove on the bot-  
tom of the base. Route the short  
modular cord through the left groove  
on the bottom of the base.  
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If you need to connect a long modu-  
lar cord to the L2 jack, remove the  
short modular cord from the left  
groove and route the long modular  
cord through the groove on the bot-  
tom of the base.  
8. Plug the short modular cord into the  
wall plate jack, then align the base’s  
keyhole slots with the wall plate  
studs and slide the base downward  
to secure it.  
If you attached a long modular cord,  
plug it into the other phone line jack.  
5. Route the end of the short modular  
cord through the hole in the center  
of the bracket, then insert the tabs  
on the narrow end of the bracket into  
the upper slots on the base’s bot-  
tom.  
9. Lift the base’s antenna to a vertical  
position.  
Directly on a Wall  
For this mounting method, you need two  
screws (not supplied) with heads that fit  
into the keyhole slots on the mounting  
bracket.  
3
16  
/
1. At the desired mounting  
location, drill two holes  
315/16 inches (100 mm)  
15  
apart vertically. Then  
thread a screw into each  
16  
3 /  
6. Route the adapter cord and the long  
modular cord (if you have connected  
it) through each slot on the bottom  
of the wide end of the bracket, then  
push the tabs on the wide end of the  
bracket into the other slots until the  
bracket clicks securely into place.  
hole, letting the heads  
3
extend about /16 inch (5  
mm) from the wall.  
2. Remove the bracket by holding in  
both tabs on the wide end, then gen-  
tly pulling out the wide end of the  
bracket.  
7. Plug the AC adapter into a standard  
AC outlet.  
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3. If you have a single 2-line modular  
jack, plug one end of the supplied  
long 2-line modular cord into L1 OR  
L1/L2 on the back of the phone’s  
base.  
7. Plug the AC adapter into a standard  
AC outlet.  
8. Plug the other end(s) of the cord(s)  
into a modular phone line jack(s).  
9. Align the base’s keyhole slots with  
the mounting screws and slide the  
base downward to secure it.  
Note: When you make this connec-  
tion, do not connect another modu-  
lar cord to the L2 jack. Otherwise,  
the phone will not operate properly.  
If you have two separate 1-line mod-  
ular jacks, plug one end of the sup-  
plied 2-line long modular cord into  
L1 OR L1/L2 and plug the supplied 2-  
line long modular cord into L2.  
If you have a single 1-line modular  
jack, plug one end of either supplied  
long modular cord into L1 OR L1/L2  
to use line 1, or into L2 to use line 2.  
10. Lift the base’s antenna to a vertical  
position.  
4. Plug the supplied AC adapter’s bar-  
rel plug into the DC 12V jack.  
CONNECTING AND  
CHARGING THE BATTERY  
PACK  
5. Route the adapter’s cord through  
the right groove on the bottom of the  
base. Route the long modular cord  
through the left groove on the bot-  
tom of the base.  
The ET-689 comes with a rechargeable  
nickel-cadmium battery pack in the  
handset but not connected. Before using  
your phone, you must connect the bat-  
tery pack, then charge it for about 15  
hours.  
If you have connected two long  
modular cords, route the cord con-  
nected to L1 OR L1/L2 through the  
right groove on the bottom of the  
base, and route the cord connected  
to L2 through the hole in the center  
of the bracket.  
1. Press down and slide off the battery  
compartment cover.  
6. Insert the tabs on the narrow end of  
the bracket into the slots on the  
base’s bottom as shown, then push  
the tabs on the wide end of the  
bracket until it clicks securely into  
place.  
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2. Remove the battery pack and plug  
its connector into the phone’s  
socket. The connector fits only one  
way.  
Notes:  
• If the CHARGE indicator does not  
light when you place the handset on  
the base, be sure the battery pack  
and AC adapter are correctly and  
securely connected. Even if they  
are, your handset’s battery power  
still might be low. Wait 3 minutes.  
The CHARGE indicator should light.  
3. Put the battery pack back in the  
compartment, then replace the  
cover.  
To charge the battery pack, place the  
handset on the base either face up or  
face down. The CHARGE indicator on  
the base lights.  
• After charging or recharging the bat-  
tery pack, the phone might not work  
and you might hear an error tone. If  
this happens, return the handset to  
the base for a few seconds.  
Note: The battery pack will not fully  
charge when you place the handset on  
the base face up.  
• If the battery pack gets completely  
discharged or the base loses power  
while the handset is away from it, re-  
set the security access-protection  
code by placing the handset on the  
base. If the handset lost power,  
leave the handset on the base to  
charge the battery pack.  
• Using a pencil eraser, clean the  
charging contacts on the handset  
and the base about once a month to  
make sure they are not dirty or tar-  
nished.  
Recharge the battery pack when the  
BATT LOW indicator on the handset  
flashes.  
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• If the BATT LOW indicator does not  
light, but the phone does not work,  
recharge the battery pack. (The bat-  
tery pack charge might be too low to  
light the indicator.)  
3. When you hear the dial tone, press  
any number other than 0.  
Note: If your phone system requires  
that you dial an access code (9, for  
example) before you dial an outside  
number, do not press the access  
code .  
• If the battery pack gets weak during  
a call, the handset sounds 4 beeps  
every 30 seconds and the BATT  
LOW indicator flashes for 4 minutes.  
After 4 minutes, the phone automati-  
cally disconnects. If this happens,  
you must recharge the battery pack  
before you can make another call.  
If the dial tone stops, that line has  
tone service.  
If the dial tone continues, that line  
has pulse service.  
4. Press LINE 2, listen for the dial tone,  
• About once a month, fully discharge  
the battery pack by keeping the  
handset off the base until the BATT  
LOW indicator lights. Otherwise, the  
battery pack loses its ability to fully  
recharge.  
and repeat Step 3.  
If you have tone service on both  
lines, leave T/P set to T.  
If you have pulse service on either  
line, set T/P to P.  
SETTING THE DIALING  
MODE  
TURNING THE RINGER  
ON/OFF  
Set T/P (tone/pulse) on the back of the  
base for the type of service you have. If  
you are not sure which type you have,  
once the battery pack is charged, do this  
test.  
You can turn the ET-689’s  
ringer on and off. Set  
RINGER on the side of the  
handset to ON to hear an  
incoming call or a page  
from the base. Set RING-  
ER to OFF to silence the  
ringer.  
1. Set T/P to T.  
Note: Even if you turn off the ringer on  
the handset, you can still make or re-  
ceive calls using this cordless phone.  
Telephones on the same line still ring  
when there is an incoming call, and the  
line indicator on the ET-689’s base  
flashes until you answer the call.  
2. Lift the handset and press LINE 1.  
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OPERATION  
(see “Putting a Call on Hold” on  
Page 15), then press the other line’s  
button to answer the incoming call.  
MAKING/ANSWERING  
CALLS  
To make a call, pick up the handset and  
press LINE1 or LINE 2 to select the line  
you want to use. When the line indicator  
lights steadily and you hear the dial  
tone, dial the phone number.  
• If you move the handset outside the  
base’s range (about 300 feet of  
unobstructed space) the handset  
will not operate properly and a call in  
progress might be disconnected.  
CHANGING THE  
CHANNEL  
The ET-689 scans 20 channels (fre-  
quency pairs used between the base  
and the handset) and automatically se-  
lects a clear channel each time you  
make or receive a call.  
To answer a call if the handset is on the  
base, simply lift the handset and begin  
your conversation.  
If you hear other conversations or ex-  
cessive noise during a call, press CHAN-  
NEL to select a different channel.  
To answer a call if the handset is not on  
the base, press LINE 1 or LINE 2 de-  
pending on which line indicator is flash-  
ing.  
To end a call, place the handset on the  
base or press the line button for that  
line.  
Notes:  
Each time you press CHANNEL, the indi-  
cator for the line you use blinks as your  
phone searches for a clearer channel.  
• If you press the line button to hang  
up and the phone does not discon-  
nect, press the line button again  
while holding the handset closer to  
the base, or place the handset on  
the base.  
Note: If the handset is too far from the  
base, the channel might not change.  
Move closer to the base and try again.  
• When you receive an incoming call  
on one line while you are talking on  
the other, the handset does not ring  
but you hear a tone through the ear-  
piece. Place the current call on hold  
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• The redial memory does not store a  
flash entry or any digits you press  
after FLASH (see “Using Flash”).  
ADJUSTING THE  
HANDSET’S VOLUME  
The ET-689 has three volume levels. To  
change the volume you hear through the  
handset, press VOLUME or on the  
side of the handset to increase or de-  
crease the volume during a call.  
USING FLASH  
FLASH performs the electronic equiva-  
lent of a switchhook operation for spe-  
cial services such as Call Waiting.  
For example, if you have Call Waiting,  
press FLASH to answer an incoming call  
without disconnecting the current call.  
Press FLASH again to return to the first  
call.  
USING REDIAL  
You can quickly dial the last number di-  
aled on a line. Press the button (LINE 1  
or LINE 2) for the line you want to use,  
then press REDIAL when you hear a dial  
tone.  
Note: If you do not have any special  
phone services, pressing FLASH might  
disconnect the current call.  
Notes:  
• The redial memory holds up to 24  
digits, so you can redial long-dis-  
tance as well as local numbers.  
• The redial memory also holds pause  
entries. See “Entering a Pause” on  
Page 17.  
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43-689.fm Page 15 Thursday, September 16, 1999 10:22 AM  
PUTTING A CALL ON  
HOLD  
CONFERENCE CALLING  
Follow these steps to have a 3-way con-  
ference call.  
Press HOLD to put a call on hold so you  
can use the other phone line without dis-  
connecting the current call. The line indi-  
cator flashes when a call on that line is  
on hold.  
1. Place the first call on hold.  
2. Make or answer a call on the other  
line.  
3. Press CONF. Both line indicators  
briefly flash then light steadily. All  
three parties are connected.  
Note: Do not return the handset to the  
base while a call is on hold. Placing the  
handset on the base after you press  
HOLD disconnects the call.  
Note: During conference calls, some  
long-distance calls might sound weaker  
than local calls.  
To release a line from hold and continue  
your conversation, press that line’s but-  
ton.  
To talk on only one line without discon-  
necting the other line, press HOLD to put  
both lines on hold. Then press the but-  
ton for the line you want to talk on.  
Note: If you do not pick up the call again  
within 3 minutes after putting it on hold,  
the phone disconnects the call.  
To return to a three-way conversation,  
press CONF.  
You can alternate between the two lines  
by pressing HOLD then the button for the  
desired line.  
To end the conference call, press CONF  
or return the handset to the base.  
Note: If you press the other line’s button  
without first pressing HOLD, the first call  
is disconnected.  
To hang up one line and continue talking  
on the other, press the line button for the  
line you want to keep using.  
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43-689.fm Page 16 Thursday, September 16, 1999 10:22 AM  
If you hold down PAGE for 2 seconds,  
the handset beeps for 3 minutes to give  
you more time to locate it. To stop it  
sooner, press PAGE once or either line  
button twice.  
USING TONE SERVICES  
ON A PULSE LINE  
Some special services, such as bank-  
by-phone, require tone signals. If you  
have pulse service, you can still use  
these special tone services by following  
these steps.  
MEMORY DIALING  
1. Be sure T/P is set to P.  
You can store up to 20 numbers, then  
dial any of the stored numbers by press-  
ing a two-digit memory location number.  
2. Dial the service’s main number.  
3. When the service answers, press  
. Any additional numbers you dial  
are sent as tone signals.  
Each stored number can be up to 24  
digits long.  
Storing a Number in Memory  
Note: If you wait more than 20 seconds  
between each key press, an error tone  
sounds and the phone exits the storing  
mode.  
4. After you complete the call, return  
the handset to the base or press the  
button for the line you were using.  
The phone automatically resets to  
the pulse mode.  
1. Press MEM on the handset. The  
LINE 1 indicator flashes.  
PAGING  
To locate the handset when the phone is  
not in use, press PAGE on the base. The  
handset beeps three times.  
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43-689.fm Page 17 Thursday, September 16, 1999 10:22 AM  
2. Enter the number and any tone and  
pause entries (see “Using Tone Ser-  
vices on a Pulse Line” on Page 16  
and “Entering a Pause”).  
Dialing a Memory Number  
To dial a number stored in memory, lift  
the handset and press the button for the  
line you want to use.  
Note: Each tone or pause entry  
uses one digit of memory.  
When you hear a dial tone, press MEM  
and enter the memory location number  
for the number you want to dial.  
3. Press MEM, then enter the memory  
location number (01–20). The  
phone pauses to confirm that each  
digit was stored, then it beeps to  
indicate that the number is stored.  
Chain-Dialing Service Numbers  
Note: If three quick beeps sound,  
you have made an error and the  
number was not stored. Start again  
from Step 1.  
When calling special services (such as  
alternate long distance or bank-by-  
phone), dial the service’s main number  
first. Then, at the appropriate place in  
the call, press MEM and the number for  
the memory location where the addition-  
al information is stored.  
To replace a stored number, simply  
store a new number in its place.  
Or, to clear a memory location, skip  
Step 2, then enter the memory location  
number (01–20) you want to clear. A  
tone sounds.  
Testing Stored Emergency  
Numbers  
If you store an emergency service’s  
number (police department, fire depart-  
ment, ambulance) and you choose to  
test the stored number, make the test  
call during the late evening or early  
morning hours to avoid peak demand  
periods. Also, remain on the line to ex-  
plain the reason for your call.  
Entering a Pause  
In some telephone systems, you must  
dial an access code (9, for example) and  
wait for a second dial tone before you  
can dial an outside number. You can  
store the access code with the phone  
number. However, you should also store  
a pause after the access code to allow  
the outside line time to connect.  
To enter a 3-second pause, press REDI-  
AL after entering the access code. For a  
longer pause, press REDIAL again.  
17  
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43-689.fm Page 18 Thursday, September 16, 1999 10:22 AM  
USING A HEADSET  
You can make or answer calls with  
hands-free convenience using an op-  
3
tional headset that has a /32-inch (2.5-  
mm) plug, available at your local Ra-  
dioShack store.  
To connect the head-  
set, insert the head-  
set’s 3/32-inch (2.5 mm)  
plug into the jack  
marked  
on the top  
of the handset.  
Notes:  
• Connecting a headset disconnects  
the handset’s earpiece and micro-  
phone.  
VOLUME /on the handset also  
controls the connected headset’s  
volume.  
• If you place the handset on the base  
to recharge it while the headset is  
connected, be sure the handset  
seats properly.  
With a headset connected, you make or  
answer calls as usual using the keys on  
the handset.  
For hands-free conversation, you can  
use a handset holder, available at your  
local RadioShack store, to hang the  
handset on your belt.  
18  
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43-689.fm Page 19 Thursday, September 16, 1999 10:22 AM  
TROUBLESHOOTING  
We do not expect you to have any problems with your ET-689, but if you do, the fol-  
lowing suggestions might help.  
Problem  
Suggestion  
Low volume or unusual  
sounds.  
Someone has picked up another phone on the  
same line. Hang up the other phone.  
Severe noise interference.  
Keep the handset away from computers,  
remote control toys, wireless microphones,  
alarm systems, intercoms, room monitors, fluo-  
rescent lights, and electrical appliances.  
Press CHANNEL to change the channel.  
Hang up and redial the number.  
The phone cannot be oper-  
ated at a useful distance from  
the base because the signal  
becomes weak or noisy (the  
handset’s range has  
Fully extend the base’s antenna, and place it in  
a vertical position.  
Be sure neither antenna is touching a metal  
surface.  
decreased).  
Return the handset to the base to recharge the  
battery pack.  
The phone does not work or  
works poorly.  
Be sure the base’s phone line cord and AC  
adapter are correctly and securely connected,  
and the battery pack is connected and  
charged.  
The handset battery pack  
does not charge.  
Be sure the battery pack is properly connected.  
Check the charging contacts on the handset  
and base. If they are dirty, clean them with a  
pencil eraser.  
Replace the battery pack. (See “Replacing the  
Battery Pack” on Page 22.)  
19  
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43-689.fm Page 20 Thursday, September 16, 1999 10:22 AM  
Problem  
Suggestion  
The handset does not ring or  
receive a page.  
Fully extend the base’s antenna and place it in  
a vertical position.  
Move the handset closer to the base.  
Move the base away from other electrical  
devices.  
Return the handset to the base to recharge the  
battery pack.  
The handset stops working or  
works poorly during a call.  
Move the handset closer to the base.  
Fully extend the base’s antenna and place it in  
a vertical position.  
Return the handset to the base for 6 seconds  
to reset the handset.  
Be sure the handset’s battery is charged. (If  
the battery power is too low, it might not have  
enough power to light the BATT LOW indica-  
tor.)  
If the base loses power while the handset is  
away from it, the security access-protection  
code might change. Restore power to the  
base, then place the handset back on the  
base. The CHARGE indicator on the base  
lights, indicating that the code is set again.  
The indicators for Lines 1 and  
2 on your handset flash, but  
there is no dial tone.  
Check that the phone line cord(s) and the AC  
adapter are properly connected at both ends.  
Check to see if both lines are on hold.  
The Line 1 or Line 2 indicator  
Only one phone line is connected. Check that  
continuously flashes when you both phone lines are properly connected.  
are not using the phone.  
If you still have problems, disconnect the phone. If other phones on the same line(s)  
work properly, the fault is in this phone or its installation. If you cannot find the prob-  
lem, take your phone to your local RadioShack store for assistance.  
20  
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43-689.fm Page 21 Thursday, September 16, 1999 10:22 AM  
CARE AND MAINTENANCE  
Your RadioShack ET-689 900 MHz Two-Line Cordless Telephone is an example of  
superior design and craftsmanship. The following suggestions will help you care for  
your cordless telephone so you can enjoy it for years.  
Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids might  
contain minerals that can corrode the electronic circuits.  
Use and store the phone only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices and  
distort or melt plastic parts.  
Keep the phone away from dust and dirt, which can cause premature  
wear of parts.  
Handle the phone gently and carefully. Dropping it can damage circuit  
boards and cases and can cause the phone to work improperly.  
Wipe the phone with a damp cloth occasionally to keep it looking new.  
Do not use harsh chemicals, cleaning solvents, or strong detergents to  
clean the phone.  
Modifying or tampering with the telephone’s internal components can cause a mal-  
function and might invalidate your telephone’s warranty and void your FCC authoriza-  
tion to operate it. If your phone is not performing as it should, take it to your local  
RadioShack store for assistance. If the trouble is affecting the phone lines, the phone  
company might ask you to disconnect your phone until you have resolved the prob-  
lem.  
21  
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43-689.fm Page 22 Thursday, September 16, 1999 10:22 AM  
3. Plug the fresh battery pack’s con-  
nector into the phone’s socket. The  
connector fits only one way.  
REPLACING THE  
BATTERY PACK  
If you follow the instructions in “Connect-  
ing and Charging the Battery Pack” on  
Page 10, the battery pack should last  
about a year. If the battery pack will not  
hold a charge for more than 2 hours af-  
ter an overnight charge, replace the bat-  
tery pack with a new 3.6V, 600 mAh  
battery pack with a connector that fits  
the socket in the battery compartment.  
You can order a replacement battery  
pack through your local RadioShack  
store.  
4. Put the new battery pack in the com-  
partment, then replace the cover.  
Cautions:  
You must use a replacement battery  
pack of the same size and type.  
Install the new battery pack as de-  
scribed below, then charge the battery  
pack for about 15 hours before you use  
it.  
• Do not dispose of the battery pack  
in a fire because it might explode.  
1. Press down and slide off the battery  
pack cover as shown.  
• Do not open or mutilate the battery  
pack.  
• Be careful not to short the battery  
pack by touching it with conducting  
materials, such as rings, bracelets,  
and keys. The battery pack or con-  
ductor might overheat and burn.  
Important: This product contains a re-  
chargeable nickel cadmium battery pack.  
At the end of the battery pack’s useful life,  
it must be recycled or disposed of proper-  
ly. Contact your local, county, or state haz-  
ardous waste management authorities for  
information on recycling or disposal pro-  
grams in your area. Some options that  
might be available are: municipal curb-  
side collection, drop-off boxes at retailers  
such as your local RadioShack store, re-  
cycling collection centers, and mail-back  
programs.  
2. Gently pull on the battery pack con-  
nector to disconnect it, then remove  
the battery pack.  
22  
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43-689.fm Page 23 Thursday, September 16, 1999 10:22 AM  
If you cannot eliminate the interference,  
the FCC requires that you stop using  
your phone.  
THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your phone  
causes problems on the phone line, the  
phone company can temporarily discon-  
tinue your service. If this happens, the  
phone company attempts to notify you in  
advance. If advance notice is not practi-  
cal, the phone company notifies you as  
soon as possible and advises you of  
your right to file a complaint with the  
FCC.  
Some cordless phones operate at fre-  
quencies that might cause interference  
to nearby TVs and VCRs. To minimize  
or prevent such interference, the base of  
the cordless phone should not be placed  
near or on top of a TV or VCR.  
LIGHTNING  
Your telephone has built-in lightning pro-  
tection to reduce the risk of damage  
from surges in telephone line and power  
line current. This lightning protection  
meets or exceeds FCC requirements.  
However, lightning striking the tele-  
phone or power lines can damage your  
telephone.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this telephone. The tele-  
phone company notifies you of these  
changes in advance, so you can take  
the necessary steps to prevent interrup-  
tion of your telephone service.  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug your phone during  
storms to reduce the possibility of dam-  
age.  
Your phone might cause TV or radio in-  
terference even when it is operating  
properly. To determine whether your  
phone is causing the interference, turn  
off your phone. If the interference goes  
away, your phone is causing the interfer-  
ence.  
Try to eliminate the interference by:  
• moving your phone away from the  
receiver  
• connecting your phone to an AC  
outlet that is on a different electrical  
circuit from the receiver  
• contacting your local RadioShack  
store for help  
23  
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43-689.fm Page 24 Thursday, September 16, 1999 10:22 AM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
04/99  
We Service What We Sell  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
06A99  
Printed in China  
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