Quick Start Guide
Quick Start Guide – Remote Internet Monitoring
H.264 DVR Model Numbers: QSD9004, QSD9004V, QSDR04RTC,
QSDR74RTS, QSDR174RTC,
QSDR008RTC and QSDR16RTC/B
Set Up
Connect
Enjoy
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Remote Internet Monitoring
Digital Peripheral Solutions, Inc.
8015 East Crystal Drive,
Anaheim, CA 92807
Q-See is a registered trademark of Digital Peripheral Solutions, Inc.
Download from Www.Somanuals.com. All Manuals Search And Download.
Connect
Port Forwarding
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Option 4:
DDNS: You can access the DVR through a static or dynamic IP address; however
a dynamic address can change from time to time. How often it changes will depend
on your Internet Service Provider. When the IP address changes, you can
computer attached to the same router as the DVR.
A
To access the DVR from a remote computer over the internet via internet browser
(Internet Explorer).
Forward Port 80 and Port 9000 on the router attached to the DVR, to the IP address of
the DVR. *If you can’t use HTTP Port 80 or 9000 due to use or your Internet Service
Provider, use a different port in the same range. When selecting a different port,
forward the new port to the IP address of the DVR and change the settings in the DVR
Network settings. You will also need to add the new port to the end of the IP address in
the browser window. For example, if you use port 83, you add :83 to the end of the IP
address.
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You can avoid these steps by getting a static IP address from your Internet Service
Provider so that your IP address does not change.
Another solution would be to use a dynamic domain name service to get a domain
the DVR is setup to accept account information from this domain name service.
Create an account. Then to access the DVR through a dynamic domain name,
display the Main Menu (A1), and select NETWORK to display the NETWORK
screen shown in (A2). Select the DDNS Setup button (RED box, A2), and select
ON from the dropdown box (GREEN box, A6). Select dyndns from the SERVICE
drop down box, Enter the HOST NAME, USERNAME, and PASSWORD that you
have setup on the DYNDNS website. Select Apply, and then Exit. You also need
to enter this information into the appropriate section on your router. You will then
be able to access the DVR remotely by entering the domain name into a browser
window on a remote computer.
A1
For instructions on the most popular
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on the orange “Routers” link in the second
paragraph, and select your router from the
list of router manufacturers by clicking on
the brand and model number.
On the next page that opens, click on the
A2
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orange “Default Guide” link (BLUE box,
A2), this will take you to the port forwarding
instructions for your router.
A5
A6
When you access the DVR from a remote
computer, you also need to use a different
A3
address in the Internet Explorer browser
window. Instead of entering the IP address
of the DVR, you need to enter the public
IP address of the router that the DVR is
attached to. You can get this address by
computer that is attached to the same router
as the DVR. This website will display the
box in (A3) that shows the IP address you
need to use. It will be in the space where the
example to the right shows 76.254.183.54.
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B
Accessing the DVR through Internet Explorer Browser (IE):
To connect to the DVR from a remote computer, you would then open an Internet
Explorer browser window and enter the Internet IP of your router that you
Once the network settings on the DVR match the settings of your router, and you have
forwarded the ports needed by the DVR (for remote access over the internet), you need
to modify your browser controls.
If you get an error message “Program cannot load because the Publisher is
unknown” or the program is unsigned, then go to Internet Explorer > Tools >
Internet Options (B1), then click on the ADVANCED tab on the top right (B4). This
will open the window in (B5), scroll down to “Security”, and select on the options
to “Allow software to run or install even if the signature is invalid”, and “Allow
Active Content to Run Files on My Computer” (RED box, B5).
To Modify Internet Explorer controls:
Enable the “Pop Up Blocker” option by going to the Internet Explorer Tool Bar, and
selecting TOOLS (RED box, B1), select the POP UP BLOCKER from the drop down and
select TURN OFF POP-UP BLOCKER (BLUE arrows, B1).
B5
B4
B1
You will also need to enable Active
X Controls by going to the Internet
Explorer tool bar, and selecting the
TOOLS option. Select INTERNET
OPTIONS from the drop down
Go to “Security” (RED box, B2), and click on
CUSTOM LEVEL (GREEN box, B2). Click OK
(BLUE arrow, B2). This will open the security
settings (B3). On this page scroll down to the
ActiveX Controls and Plug Ins, and set all to
either PROMPT (BLUE arrows) or ENABLED
(RED arrows).
C
Remote Viewing Window
(GREEN arrow, A1), prompting a new
display window to open (B2).
When you connect you will see the remote viewing window shown below:
B2
B3
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D
NetViewer Interface:
Enjoy
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CONGRATULATIONS
on your purchase!
This Q-See product has undergone extensive quality control. If you have
any issues during the setup process, please contact our support department
before returning the product.
We have your solution!
1) Need assistance setting up the remote monitoring feature with your Q-See
1) Live, Replay, and Setup options
2) PTZ Controls
3) PTZ Setup
troubleshooting tips, FAQs, DVR firmware downloads, Live Chat and More.
4) Invoke PTZ settings.
5) Clear PTZ settings
3) Contact our Support Team:
6) Turn Live display on and off
7) Capture Screen Image
8) Remote Recording
On the Web: (24/7) Visit the Technical Support Section
9) Channel Display Mode (number of channels)
10) Volume Control
By Phone (Monday thru Friday, 9am-5pm (PST)
Tech Support 1 (877) 998 3440, ext 539
Customer Service 1 (877) 998 3440 ext. 538
For information on the features of, and how to use the remote viewing program,
refer to 6.3 Main Interface of NetViewer starting on page 31 of the Users Manual.
By Email:
@
Trouble Shooting Connecting:
Anti-virus programs, fire walls, and other plug-ins could be blocking the Active X Control.
Close them and try to connect. For more advanced instructions or for trouble-shooting, please
consult the Q-SEE User Manual which came with your unit, or download the manual from our
If you have a router plugged into another router, for example, if you have the DVR attached to
a router which is attached to a DSL or Cable router, you may need to forward port 80 and 9000
(or whatever port you are using) on the DSL or Cable router to the IP address of the router that
the DVR is attached to, so that router can then forward the port to the DVR. Please refer to the
PORT FORWARDING section (Page 4) on how to get instructions on forwarding the port on
the other router.
Digital Peripheral Solutions, Inc.
8015 East Crystal Drive,
Anaheim, CA 92807
Q-See is a registered trademark of Digital Peripheral Solutions, Inc.
Page 7
Download from Www.Somanuals.com. All Manuals Search And Download.
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