SOHO Internet Telephony PBX System
IPX-600 User’s manual
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Revision
User’s Manual for PLANET SOHO Internet Telephony PBX System:
Model: IPX-600
Rev: 1.0 (January, 2007)
Part No. EM-IPX600V1
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TABLE OF CONTENTS
Overview............................................................................................................................6
Package Content ...............................................................................................................8
Physical Details .................................................................................................................8
Front Panel Indicators.................................................................................................8
Rear Panel Indicators..................................................................................................9
Physical Installation Requirement................................................................................10
LAN/WAN interface quick configurations...............................................................11
Overview on the web interface of IPX-600..............................................................15
Manipulation of IPX-600 via web browser..............................................................15
Status................................................................................................................................16
Network Setup ................................................................................................................17
DHCP Server...................................................................................................................17
IP PBX .............................................................................................................................18
System ......................................................................................................................18
Proxy Server .............................................................................................................25
Gateway....................................................................................................................26
Call Route.................................................................................................................27
Call Out Block List...................................................................................................28
Users Management ...................................................................................................29
Call Status.................................................................................................................35
Hunt Group...............................................................................................................35
Call / Pickup Group..................................................................................................37
Call Detailed Record ................................................................................................37
Auto Attendant..........................................................................................................37
Upload Voice File .....................................................................................................41
NAT Advanced ................................................................................................................41
Access Control List ..................................................................................................41
Virtual Server............................................................................................................42
URL Filter.................................................................................................................42
Static Route...............................................................................................................43
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Special Application...................................................................................................43
DMZ Host.................................................................................................................44
DoS (Denial of Service) Protection..........................................................................44
Dynamic DNS ..........................................................................................................44
Pass-through .............................................................................................................45
UPnP.........................................................................................................................45
Ping Toolkit ..............................................................................................................45
Log............................................................................................................................46
Remote Management................................................................................................47
Password...................................................................................................................47
Upgrade ....................................................................................................................48
Appendix A........................................................................................... 49
DHCP Server Function Notice.......................................................................................49
SD Card Usage Notice....................................................................................................50
Auto Attendant Announcement.....................................................................................52
Upload Voice File Procedures........................................................................................53
Appendix E........................................................................................... 58
How to make off-Net Calls (PSTN calls) ......................................................................58
Voice Communication Samples .....................................................................................60
ATA and IP Phone register to IPX-600.....................................................................60
Specifications ...........................................................................................................67
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Chapter 1
1
Introduction
Overview
PLANET IPX-600 IP PBX Systems are designed and optimized for the SMB and SOHO daily
communications. Due to the IPX-600 is so easy to configure a fully working system with the
convenience and cost advantages, the IPX-600 is the next generation voice communication platform
for the SOHO and Home Office. Designed as an open, scalable and highly reliable telephony solution,
the future IP PBX System offers all of the essential features of telephony which is required for small
business/enterprise users on their telecommunication/data needs.
The IPX-600 is an embedded system with built-in SIP proxy server and NAT functions that make it
perfect for enterprise usage. The IPX-600 provides not only basic call functions on traditional PBX
System but also many advanced functions including voice mail to email, web management, roaming
etc. It is impossible on traditional PBX. Designed to run on a variety of VoIP applications, the
IPX-600 provides centralized call control, auto-attendant, voice conferencing and IP-based
communications. The IPX-600 utilizes standard phone lines via an interfaces of FXO gateway to
become a feature-rich PBX System that supports seamless communications among existing local calls,
IP phones and SIP-based endpoints, including low cost long distance service, telephone number
portability and one network for both voice and data.
The system’s stability is established by a very stable embedded system platform and the SD
(Secure Digital) memory card storage. Since all the system configurations (including voice mail) are
stored in the SD card storage, you could restore the whole system by just putting the SD card to a new
IPX-600 if the system is damaged. There is no re-configuration needed. In this way, the effort of
maintenance is minimized.
With the IPX-600, standard SIP phones can be easily integrated in your office. You may integrate
PLANET IP Phone VIP-154T series, IPX-600, and the VIP-156 / VIP-157 of ATA (analog telephone
adapter) series. And Gateway serves VIP-281/VIP-480/VIP-880/VIP-1680/VIP-2480 to build up the
VoIP network deployment in minutes.
Allowing distributed IP technology to meet traditional voice services with proactive managed
interface, the IPX-600 for enterprises in the daily business processes can make people more
productive, more intelligent tasks and more customer satisfaction.
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IPX-600 Features
•
PBX Features
- Automated Attendant (AA)
- Interactive Voice Responses (IVR)
- Voicemail support
- Personal Voicemail Greeting
- DID to User
- DID to Hunting Group – Round Robin, Parallel, Random
- Least Cost of Call Routing (20)
- Detailed Call Record
- User Management via Web Browser
- Call/Pickup Group
- Display 200 Registered User’s Status: Unregistered / Registered / On-Call
- Outgoing Call Block List (10)
•
Call Features
- Call Forward Immediate
- Call Forward on Busy
- Call Forward on No Answer
- Do Not Disturb (Forward to Voicemail)
- Direct Inward Dialing (DID)
- Call Pickup / Call Park
- Call Retrieval
- Caller ID/ Dial By Name
- Roaming Extensions
- Music on Hold / Music on Transfer
- Call Queuing
- Call Transfer / Call Hold / Call Waiting
- Three-way conference with feature phones (VIP-154T series, VIP-155PT and ATA series)
•
Router/Firewall Features
- DHCP Server for LAN Users
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- Access Control / URL Filter
- Virtual Server / DMZ / Special Application
- Static Route
- Pass-through
- UPnP
- DoS
Package Content
The contents of your product should contain the following items:
SOHO IP PBX unit
Power cord
Quick Installation Guide
User’s Manual CD
RJ-45 cable x 1
Physical Details
The following figure illustrates the front/rear panel of IPX-600.
Front Panel Indicators
Figure 1. Front Panel of IPX-600
The green light goes on when power on.
1
2
PWR
LAN
The green light goes on when LAN was connected successfully.
The green light goes flashing when date is transmitting.
The green light goes on when network connection established.
The green light goes flashing when date traffic on cable network.
3
4
WAN
When the system boots up and mount the SD card successfully,
the SD card LED will be on. Since the system doesn’t support hot
SD Card
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plug/unplug, the LED won’t be turned off.
Insert the SD Card into the socket.
5
6
SD Card Socket
Power Switch
Press this button to power on the machine, and press it again to
power off.
Table1. Front Panel description of IPX-600
Please pay attention to that the SD Card Socket doesn’t
support hot plug/unplug. So that please power off the
machine before plug/unplug the SD card into socket.
L Hint
Rear Panel Indicators
Figure 2. Rear Panel of IPX-600
The power cord connects here. The input voltage range is 100
~240V AC, 50/60Hz.
1
2
Power
Reset
The reset button, when pressed, resets the IP PBX without the
need to unplug the power cord.
The WAN port supports auto negotiating Fast Ethernet
10/100Base-TX networks. This port allows your IP PBX to be
connected to an Internet Access device, e.g. router, cable
modem, ADSL modem, through a CAT.5 twisted pair Ethernet
cable.
3
4
WAN
LAN
The LAN port supports 4 10/100Base-TX switch hub networks.
These 4 ports allow your PC or Switch/Hub to be connected to the
voice gateway through a CAT.5 twisted pair Ethernet cable.
Table 2. Rear Panel description of IPX-600
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Chapter 2
2
Preparations & Installation
Physical Installation Requirement
This chapter illustrates basic installation of IPX-600
•
•
Network cables. Use standard 10/100BaseTX network (UTP) cables with RJ-45 connectors.
TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for
WAN port usage)
Administration Interface
PLANET IPX-600 provides GUI (Web based, Graphical User Interface) for machine management and
administration.
Web configuration access:
To start IPX-600 web configuration, you must have one of these web browsers installed on
computer for management
•
Microsoft Internet Explorer 6.0 or higher with Java support
Default LAN interface IP address of IPX-600 is 192.168.0.1. You may now open your web browser, and
insert 192.168.0.1 in the address bar of your web browser to logon IPX-600 web configuration page.
IPX-600 will prompt for logon username/password, please enter: admin / 123 to continue machine
administration.
Figure3. Input prompt
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After input username/password, it will get into the configuration main men of IPX-600.
Figure 4. First web page of IPX-600
Please locate your PC in the same network segment
(192.168.0.x) of IPX-600. If you’re not familiar with
ÍNote
TCP/IP, please refer to related chapter on user’s manual
CDorconsultyournetworkadministratorforpropernetwork
configurations.
LAN/WAN interface quick configurations
Nature of PLANET IPX-600 is an IP Sharing (NAT) device, it comes with two default IP addresses, and
default LAN side IP address is “192.168.0.1”, default WAN side IP address is “172.16.0.1 (port number
is 8080). You may use any PC to connect to the LAN port of IPX-600 to start machine administration.
In general cases, the LAN IP address is the default gateway
L Hint
of LAN side workstations for Internet access, and the WAN
IP of IPX-600 are the IP address for remote calling party
to connect with.
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LAN IP address configuration via web configuration interface
Execute your web browser, and insert the IP address (default: 192.168.0.1) of VIP in the adddress bar.
After log on machine with username/password (default: admin / 123), browse to “Network Setup”
configuration menu:
Figure 5. LAN setting
Parameter Description
Field
Description
IPX-600 has the DHCP server for the LAN users. If you fill in the
domain, it will bring the domain name to the LAN users in dhcp packet.
Domain
LAN IP address of IPX-600
Default: 192.168.0.1
IP address
LAN IP address of IPX-600
Default: 255.255.255.0
Subnet Mask
Table 3. LAN setting description
It is suggested to keep the DHCP server related parameters
in default state to keep machine in best performance.
L Hint
After confirming the modification you’ve done. Please click on the “Apply” button to macke the
changes effective. System will restart and show the following screen:
System restarting, please wait … 60
Updating your configuration now…
You will be redirected to the configuration page in 60 seconds.
If not, you can click HERE to return to the configuration page.
Figure 6. System restarting prompt
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WAN IP address configuration via web configuration interface
Execute your web browser, and insert the IP address (default: http://172.16.0.1:8080) of IP PBX in the
adddress bar. After log on machine with username/password (default: admin / 123), browse to
“Network Setup” configuration menu, you will see the configuration screen below:
¾
Static IP:
Figure 7. WAN setting - Static IP
Connection Type
Data required.
If you are a leased line user with a fixed IP address, fill out the
following items with the information provided by your ISP.
check with your ISP provider
Wan Connection Type
IP Address
check with your ISP provider
Subnet Mask
check with your ISP provider
check with your ISP provider
Default Gateway
DNS1 IP Address
DNS2 IP Address
check with your ISP provider
Table 4. WAN setting description
¾
Obtain an IP Automatically (Dynamic IP):
Figure 8. WAN setting - DHCP
Connection Type
Data required.
If you are connected to the Internet through a Cable
modem line then a dynamic IP address will be assigned.
For US cable modem ISP, it will send you one NIC card.
You cannot access the internet with other mac address,
Wan Connection
Type
Clone MAC
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so you have to change your NAT router’s mac address to
the NIC card mac address.
Table 5. WAN setting description
¾
ADSL Dial-Up User (PPPoE Enable)
Figure 9. WAN setting - PPPoE
Connection Type
Data required.
Some ISPs provide DSL-based service and use PPPoE to
establish communication link with end-users. If you are connected
to the Internet through a DSL line, check with your ISP to see if
they use PPPoE. If they do, you need to select this item.
Enter User Name provided by your ISP
Wan Connection Type
Login ID
Enter Password provided by your ISP
Password
Service Name
AC Name
Enter you SIP Provider’s name
Some PPPoE server requires you to fill in the AC Name.
MTU is the “Maximum Transfer Unit” that is the maximum payload
size that can bring by the PPPoE
MTU
It means when there are no traffic after certain seconds, it will
disconnect the PPPoE connection.
Dial On Demand
Auto Reconnect
It means keep alive
Table 6. WAN setting description
PleaseconsultyourISPpersonneltoobtainproperPPPoE/IP
address related information, and input carefully.
If Internet connection cannot be established, please check
the physical connection or contact the ISP service staff
for support information.
L Hint
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Chapter 3
Web Configurations
3
Configuring and monitoring your IPX-600 from web browser
The IPX-600 integrates a web-based graphical user interface that can cover most configurations and
machine status monitoring. Via standard, web browser, you can configure and check machine status
from anywhere around the world.
Overview on the web interface of IPX-600
With web graphical user interface, you may have:
Š More comprehensive setting feels than traditional command line interface.
Š Provides user input data fields, check boxes, and for changing machine configuration settings
Š Displays machine running configuration
To start IPX-600 web configuration, you must have one of these web browsers installed on computer for
management
Š Microsoft Internet Explorer 6.0 or higher with Java support
Manipulation of IPX-600 via web browser
Log on IPX-600 via web browser
After TCP/IP configurations on your PC, you may now open your web browser, and input
http://192.168.0.1 to logon SOHO IP PBX web configuration page.
Browse any configuration menu, IPX-600 will prompt for logon username/password, there are two level
accounts for manage:
Account Name
admin
Password
123
Level Description
Administrator user can manage all of
configuration.
All of the extension users just can manage
part of configuration.
(User number)
(User password)
Table 7. Log in account description
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Figure 10. First web page of IPX-600
Status
Click the Status item on the main menu; you will see the following web page.
Current state information
Shows the firmware version and the other information
Shows the LAN port connecting state and current settings
Shows the WAN port connecting state and current settings
Table 8. Status items description
System
LAN
WAN
Figure 11. Status page of IPX-600
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Network Setup
Click the Network Setup item on the main menu; you will see the following web page.
1. LAN: You can change the LAN IP Address and Subnet Mask of the IPX-600 here. If there
is already another DHCP server or another NAT/Router device existed in the LAN network,
you must make sure that they are not using the same sub network.
2. WAN: You can configure the WAN IP as PPPoE, DHCP or static IP depending on the
internet connection method provided for the IPX-600 in the office.
3. NTP: To get the real time from internet, you need to choose the correct Time Zone of your
area. If the default NTP servers cannot work in your area, you have to find the workable
NTP servers and set the values in these fields. (In almost all cases, just use the default
NTP server and everything should be fine).
Figure 12. Network Setup page of IPX-600
DHCP Server
By clicking the DHCP Server page, you can configure the DHCP server of the IPX-600. You can
specify the DHCP Server IP Pool Start IP and DHCP Server IP Pool End IP.
IPX-600 could possibly get the DNS server from ISP (using PPPoE or DHCP), if you want this
DNS server information passed to DHCP client, you can check on Provide Real DNS Server option.
In the Dynamic DHCP Client List, you can see the active DHCP client lists.
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Figure 13. DHCP Server page of IPX-600
This DHCP server configuration will work for both
Notebook/PC and IP Phones if the “DHCP only for IP Phones”
box in User Management is disabled. If the “DHCP only for
IP Phones” box in User Management is enabled, this DHCP
server will work only for IP Phones.
L Notice
IP PBX
In the following sections, all the IP PBX related functions will be introduced.
System
The System settings are for the IP PBX related basic parameters, including the following parts.
¾
General
Parameter description:
Field
Description
Displayed current WAN IP address of IPX-600
WAN IP
LAN IP
Displayed current LAN IP address of IPX-600
The IPX-600 works as a SIP proxy server for the other SIP devices,
any SIP devices can register to IPX-600 to the WAN IP or LAN IP
addresses, you can change the port of this proxy server by
modifying the Port field in the IP PBX Configuration page. The
default value is 5060. The allowed value for this field is between 1
and 65535.
Port
This is the range of ports used by the IPX-600 for RTP transmission
and reception. All the calls routed through IPX-600, including call to
auto-attendant, will have the RTP port in this range.
IPX-600 will determine the remote call codec by this selection. Also
the IP Phone will use this codec to access the voicemail and IVR.
This is the DTMF relay detection method used by IPX-600 when a
RTP Port Range
Remote/PBX Codec
DTMF
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call is connected between registered devices. IPX-600 cannot
support Inband DTMF when the Remote/PBX Codec is G.723 or
G.729.
This field can determine if the other SIP devices needed to be
authenticated if they try to register to IPX-600. If this field is
enabled, only those devices with the correct accounts listed in the
User Management page are allowed to register into IPX-600
This is the max allowed calls for a single IP Phone in the same time.
If want the call waiting function to work, set this filed to a value
bigger than two.
Authentication
Concurrent Calls
per User
This is the max allowed calls for the whole IPX-600 system in the
same time, that includes inter-extension calls and incoming and
outgoing calls. The allowed value for this field is between 1 and 60.
This is the prefix number for incoming call from other IPX-600, with
this prefix; the calls between IPX-600 could be like an
inter-extension calls. The way it works like this - the dialed number
outside of the other IPX-600 will be prefixed with this prefix
number , and before incoming into this IPX-600, this prefix number
will be removed, and call into the specific extension number.
Table 9. General setting description
Maximum System
Parallel Call
Inter-PBX Call In
Prefix
Figure 14. System setting - General
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¾
Voice Mail
Parameter description:
Field
Description
You can send the voicemail to your e-mail account by enabling
this option.
Send Voicemail to
E-mail
You can set the ringing time before go to the voicemail.
Go to Voicemail after
Ringing
You can set the maximum recording time length of a specific
voicemail. The allowed value for this field is between 10 and 254
seconds.
Maximum Time of a
Voicemail
You can set the total time length of all the voicemails for a single
user. The allowed value for this field is between 10 and 254
seconds.
Maximum Time of
Voicemail per User
IPX-600 can store up to 1200 seconds of total voicemails in the
system DRAM.
Maximum Time of
Voicemail for System
If the external 512 MB SD card is plugged into the system,
IPX-600 can store up to 12000 seconds of total voicemails in this
SD card.
Maximum Time of
Voicemail for SD card
By dialing 9999 from your IP Phone, you can access this IP
Phone’s voicemail records. The IVR system will ask for a
password, just press the password of the SIP account to access
your voicemail records. This local access number could be
changed.
Local Voice Mail
Access Number
By dialing 9998 from any other IP Phone, you can still access
your own voicemail records. The IVR system will first ask for your
mailbox number, just press the extension number of your IP
Phone. The IVR system will then ask for a password, just press
the password of the SIP account to access your voicemail
records. This global access number could be changed.
Table 10. Voice mail setting description
Global Voice Mail
Access Number
Figure 15. System setting – Voice Mail
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¾
Call Detailed Record
Parameter description:
Field
Description
This will show how many CDR records existed in the system and
how many available records can be stored in the system.
This will show how many CDR records you can store in the
system.
CDR Status
Maximum CDR for
System
Choose YES if you want to send the CDR records via E-mail.
You want to send CDR via E-mail daily, weekly or monthly.
Send CDR via E-mail
Send CDR via E-mail
Period
Once you determine the period, you need to select the precise
time.
Send CDR via E-mail
Time
Select YES if you want to delete the records once you have send
the E-mail.
Delete CDR after Send
the E-mail
Fill in the E-mail address you want to receive the CDR records.
There are two cases that the system will send the CDR via
E-mail. One is the configured period, and the other is when the
CDR records are full. Once the CDR is full, the system might lose
some CDR records. This option allows you to set the threshold
when the CDR records reach the percentage of system capacity.
For some privacy reason, the company cannot record the callee
number for the employee’s call. When enable this option, the last
three digits of callee in CDR will show xxx.
E-mail
Send CDR
immediately when the
CDR Exceed the
Maximum Value
Hide Last Three Digits
of Callee
Table 11. CDR setting description
Figure 16. System setting – Call Detailed Record
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¾
Call Forward
IPX-600 can enable/disable some call forwarding functions for the extension IP Phones by dialing
some digits on the extension IP Phone. First off-hook the IP Phone, after hearing the dial tone, presses
the specific digits, and then presses a ‘#’ digit. Notice that the IP Phone could also have some call
forwarding settings on its own menu configurations, both of IP Phone’s and IPX-600’s call forwarding
could work independently.
Figure 17. System setting – Call Forward
Parameter description:
Field
Description
Enable the call forward immediate function of each IP Phone by
pressing the specific digits on the IP Phone followed by the
extension number to be forwarded, and then press a ‘#’ digit. (This
procedure must be done when the IP Phone is off-hooked and heard
the dial tone). You can also enable this function through the menu
configuration of the IP Phone device. The default value for this
function is *1.
Call Forward
Immediate Enable
Disable the call forward immediate function of each IP Phone by
pressing these specific digits on the IP Phone, and then press a ‘#’
digit. (This procedure must be done when the IP Phone is off-hooked
and heard the dial tone). You can also disable this function through
the menu configuration of the IP Phone device. The default value for
this function is *2.
Call Forward
Immediate Disable
Enable the call forwarding on busy function of each IP Phone by
pressing the specific digits on the IP Phone followed by the
extension number to be forwarded, and then press a ‘#’ digit. (This
procedure must be done when the IP Phone is off-hooked and heard
the dial tone). You can also enable this function through the menu
configuration of the IP Phone device. The default value for this
function is *3.
Call Forward on
Busy Enable
Disable the call forward on busy function of each IP Phone by
Call Forward on
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pressing these specific digits on the IP Phone, then press a ‘#’ digit.
(This procedure must be done when the IP Phone is off-hooked and
heard the dial tone). You can also disable this function through the
menu configuration of the IP Phone device. The default value for this
function is *4.
Busy Disable
Enable the call forward on no answer function of each IP Phone by
pressing the specific digits on the IP Phone followed by the
extension number to be forwarded, and then press a ‘#’ digit. (This
procedure must be done when the IP Phone is off-hooked and heard
the dial tone). You can also enable this function through the menu
configuration of the IP Phone device. The default value for this
function is *5.
Call Forward on
No Answer Enable
Disable the call forward on no answer function of each IP Phone by
pressing these specific digits on the IP Phone, then press a ‘#’ digit.
(This procedure must be done when the IP Phone is off-hooked and
heard the dial tone). You can also disable this function through the
menu configuration of the IP Phone device. The default value for this
function is *6.
Call Forward on
No Answer
Disable
This is the digits for any IP Phone to press (after off-hooked) to
pickup a call of the other ringing extension on the same pickup
group. Remember to press a ‘#’ digit after the specific digits. The
default value for this function is *7.
Call Pickup
Number
Table 12. Call forward setting description
¾
Call Park
Parameter description:
Field
Description
This is the digit(s) for any extension IP Phone to press during a call
conversation to park this call, a following ‘#’ digit must be pressed,
then, a retrieve number (9900~9910) will be heard on the phone, .
After you walk to another IP Phone, you can dial the retrieve number
you just heard in the parked IP Phone to retrieve back the previous
call conversation. The default value for this Call Park Number is 9.
This is the retrieve number range the user will heard from the phone
when parking a call.
Call Park Number
Call Retrieve
Number
This is the maximum allowed parking time for the parked call. The
default value for this function is 30 seconds.
Parking Time
Table 13. Call Park setting description
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Figure 18. System setting – Call Park
¾
Distinctive Ring
IPX-600 will bring the ring name to the IP-Phone and the IP-Phone will ring according to the ring
name in the SIP header.
Figure 19. System setting – Distinctive Ring
¾
Proxy Server
The Proxy Server page includes the following parts:
„
IP-PBX Behind NAT
Parameter description:
Field
Description
If your IPX-600 is behind NAT, please select this value to Yes.
You can enable or disable these Stun settings by clicking on
the checkbox.
IP-PBX behind NAT
Stun Enable
Stun Server
Stun Port
You can fill in the stun server FQDN or IP address in this field.
You can fill in the stun server port in this field. The default
value is 3478.
If IPX-600 can connect to the stun server, this will show the
green light.
Stun Status
You can enable or disable this option by clicking on the
checkbox. You will need to enable this only when the IPX-600
is put behind another NAT device.
SIP Keep Alive Enable
If you enable the keep alive, you can fill in the period in this
field. The IPX-600 will periodically send out a small SIP
message to keep the signal path between IPX-600 and the
Proxy Server to prevent another NAT device from
disconnecting this path.
SIP Keep Alive Period
Table 14. Behind NAT setting description
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When you complete the configurations, you can press Apply to save all the settings. The system
will restart to take the new settings effect.
„
Register Expire
Parameter description:
Field
Description
You can fill in the register expire period in this field. The
IPX-600 will periodically re-register to the Proxy Server.
Table 15. Expire setting description
Register Expire Period
Proxy Server
The IPX-600 works as a SIP proxy server for the other SIP devices, any SIP devices can register
to IPX-600 to the WAN IP or LAN IP addresses. The IPX-600 can also register to other IPX-600 or other
SIP Proxy server on this setting. The system can allow up to 8 registrations to other proxies.
Parameter description:
Field
Description
This field displays the registration status of the Proxy Server,
green light means registered successfully.
This is the name of this registration. And this name will be
used in the Call Route settings.
Reg
Name
The user name of this registration item.
User Name
Password
Auth. ID
The password of this registration item.
The authentication ID of this registration item.
The IP address of the registered SIP proxy server.
The port number of the registered SIP proxy server.
If IPX-600 is behind the NAT, you should enable this option.
This will show the IP address and port of the registered SIP
outbound proxy.
Proxy IP
Proxy Port
Outbound Proxy
Any calls originating from the registered ITSP to IPX-600 will
go into the auto-attendant or direct to the selected user or
hunting group.
DID (Direct Inward
Dialing)
Action
You can modify the existing entry by clicking Edit button.
Table 16. Proxy server setting description
After Delete/Add/Edit of any items, you need to press the Apply button to save the configurations
to the system. And all the settings will work immediately after pressing the Apply button. Do not need to
restart the system to let this settings work.
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For some ITSP, you cannot send the User Number to make the off net call. You can see the
Caller ID Delivery when you Add/Edit proxy server entry. In this case, you need to select Anonymous
as the Caller ID Delivery.
If you delete the Proxy Server item, the Call Route items associating with the Proxy Server will
be deleted at the same time. IPX-600 will prompt a message box to allow you to confirm the deleting.
Figure 20. Proxy server page of IPX-600
Gateway
IPX-600 can make the off-net call either via the ITSP Proxy or the FXO gateway. Before you can
make the successful call, you have to add the Gateway entry or the Proxy Server entry and set the
proper Call Route. In this section, we’ll describe how to add a FXO gateway entry.
By clicking Add button, you’ll see the Add Gateway page. Fill in the Name, Gateway IP, Gateway
Port, Number of Analog Ports (Physical FXO Ports) and press Apply. This Name will be used in the
Call Route, and it must be a unique for each Gateway.
If the IPX-600 is behind NAT, we recommend you to connect the FXO gateway to the WAN side of
the IP-PBX. If the IPX-600 has the public IP address, we recommend you to connect the FXO gateway
to the LAN side of the IP-PBX.
Figure 21. Add gateway page of IPX-600
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Back to the Gateway page, you can see the new entry, and press Apply to save the settings to
the flash. If you delete the Gateway item, the Call Route items associating with the Gateway will be
deleted at the same time. IPX-600 will prompt a message box to allow you to confirm the deleting.
Figure 22. Gateway page with a new gateway
Call Route
The extension of an IPX-600 can call out to other extensions of other IPX-600 or to other SIP
proxy server or to other gateway device by setting the call route rules in this configuration page. For a
called number, when the first few digits match the pattern of a call route, this call will be routed to a
destination in this call route rule.
The Call Route settings make many IPX-600 to be able to group together to become a much
larger system and make IPX-600 to bundle to other SIP service system and to call to PSTN through the
gateway devices.
The default route entry always exists in the IPX-600 and the user cannot delete it. If the outgoing
call cannot match any other call routes, it will match the default route.
Figure 23. Call route page of IPX-600
Parameter description:
Field
Description
This is the name of this route entry
Name
This is the number that when the first few digits a call number
matched will be routed specifically. For the call pattern, the ‘x’ is
used to represent the wildcard for one digit, and ‘.’ is used to
represent the unlimited length of wildcards.
Pattern
The destination of this call route item, this could be the Proxy
Server or Gateway name.
Destination
Drop Digits
Prefix
The first few digits of the dialed number will be removed after
going out of the IPX-600 when the dialed number matches this
pattern. This field is the length of the removed first few digits.
This prefix number will be added to the dialed number after going
out of the IPX-600 when the dialed number matches this pattern.
Table 17. Call route setting description
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You can press Add button to add the new Call Route entry. By pressing Add, you can see the
following page. The following steps will guide you how to setup a Call Route entry.
1. Fill the 9. in the Pattern field, any call begin with digit 9 will route to this entry.
2. Then choose the existing Proxy Server Name from the dropdown combo box, or select the
existing FXO Gateway from the combo box.
3. Fill in 1 in Drop Digits field.
4. We don’t want to add any prefix to the outgoing number, so leave Prefix field empty.
5. Press Apply to go back the main page.
After Delete/Add/Edit of any items, you need to press the Apply button to save the configurations
to the system. And all the settings will work immediately after pressing the Apply button.
Figure 24. Add call route page
Call Out Block List
By dialing 9991, you can record your customized Block List announcement. You can change this
number by typing the new number and press Apply.
If you want to block some certain outgoing calls, you can add the block number here. For example,
if you want to block any number that starts with 0204, you can add the block pattern 0204. This setting
will block the number 0204x/0204xx/0204xxx etc, but it cannot block 0204. The Name must be unique
for each Block List entry.
Figure 25. Block list page of IPX-600
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Users Management
To let the IP-Phone register to IPX-600, you need to set the user accounts of all the IP-Phones to
be installed in the User Mgmt. page.
By clicking the IP PBX link, the submenu will expand. Then click User Mgmt., you can see four
default users shown in the web page.
Figure 26. User Management page of IPX-600
Some items/checks must be explained below:
1. DHCP Only for IP Phones
If this check box is checked, the DHCP server in this IPX-600 will only provide IP address
to IP Phones in this user management page, the PC in the same network will not be able to get
any IP address from IPX-600. In this way, as depicted in Figure 27, the voice packets from IP
Phones will go through IPX-600 and data packets from Notebook/PC will go through other
NAT/Router. The default value for this field is checked.
If you want to use the IPX-600 as both IP PBX and NAT/Router for the office, you need to
uncheck DHCP Only for IP Phones checkbox. The IPX-600 will assign IP address to IP
Phones and Notebook/PC in the office network. Figure 28 depicts this usage. But this kind of
usage is not recommended.
Figure 27. The installation environment of IPX-600
(IPX-600 used as an IP PBX only)
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Figure 28. IPX-600 used as both IP PBX and NAT/Router
2. Index: The sequence number in this list of the users (IP Phones) accounts.
3.
: Check this box for the items that wanted to be deleted together.
4. Call Status: This field displays the call status of the IP Phone, red light means unregistered,
green light means registered successfully, and yellow light means registered and on-call.
5. Disp. Name: The display name of the IP Phone account. Max allowed length is 32.
6. Number: The user number of the IP Phone account. Max allowed length is 64.
7. Password: The password of the IP Phone account. The allowed characters for the password
are all digits. Max allowed length is 64. This is also the password for accessing the voicemail
records for this account.
8. Call Group: The call groups this IP Phone belongs to. An IP Phone can belong to multiple call
groups. The purpose of assigning IP Phones to some call groups is for the pickup usage as
explained in the next item below.
9. Pickup Group: An IP Phone can have multiple pickup groups. Any extension IP Phone can
only pickup the call of another ringing extension when the ringing extension is in one of the
pickup groups of this IP Phone.
10. Hunt Group: An IP Phone can belong to a maximum of 5 hunt groups. This feature allows
multiple users to be contacted by dialing into one configured hunt group number.
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Figure 29. The relationship of call group and pickup group
As shown in Figure 29, IP Phone #103 belongs to call group #1 and #2, suppose that its pickup
group is #1, and then it can only pickup the calls of #101, #102 and #104. And suppose that IP Phone
#101 has pickup groups #1 and #2, and then it can pickup calls of every IP Phones in this figure.
11. Call Type: IPX-600 will automatically detect whether the IP Phone is registered from this office
(displayed “local”) or from another office (displayed “remote”).
12. IP: Port: This field will show the IP address and port number of the registered IP Phone.
13. APS: The field when set to “YES” will enable the auto-provisioning (auto-installation) of this
specific IP Phone, the IPX-600 will give the user accounts to the specific IP Phone (identified by
the MAC address), and thus the IP Phones could be installed without any configuration.
14. VMWI (new/old): The number of new and old voice mails of this extension IP Phone.
The following sections will detail the possible installation methods (manually or automatically) of
IPX-600 and IP Phones step by step:
¾
Install IP Phone Automatically
If you purchased a batch of IP-Phones with the IPX-600 at the same time, you can install all these
IP Phones automatically without doing any configuration on each IP Phone, you just need to do some
configurations on IPX-600 only.
The following steps will lead you to do this automatic installation step by step:
1. Click on Batch Add button, and the following page will appear.
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Figure 30. Batch add accounts for IP Phone
2. Fill in the First Number, Number of Users and Password fields. The system will
automatically generate some user accounts with alphabetically increased user name and
same password. If you want all the IP-Phones to have different password, just check the
Auto-increase check box.
3. The Call Group and Pickup Group check boxes could be multiply selected. You can set the
IP Phones to belong to some Call Groups, and let the IP Phones to pick up the call of some
Pickup Groups. These two settings are independent. Please refer to Figure3 for more
detailed illustration.
4. Do Not Disturb: When the IPX-600 receives SIP response 486 from the IP Phone, it can
forward the call to the voicemail or will reply the 486 to the user that will cause the IP-Phone
busy.
5. Enable/Disable the Call Forward Immediate/Call Forward on Busy/Call Forward on No
Answer settings.
6. Fill in the start MAC address of all the IP Phones in the MAC Address field. This field will
only be used when the DHCP Only for IP Phones is enabled or APS field is enabled.
9
9
When DHCP Only for IP Phones is enabled, the DHCP service of IPX-600 will only
give DHCP address to the device with this MAC address.
When APS field is enabled, IPX-600 will generate the auto configuration file to the IP
Phone with this MAC address.
7. Choose the APS to Yes; the IP-Phone will then be able to get the individual configuration
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from the IPX-600 and work automatically. If the user is the local user, it will get the TFTP
server IP address and auto configuration file via DHCP header. If the user is the remote user,
you have to enter the WAN IP address of IPX-600 to the IP phone web page manually.
8. Fill in the e-mail server of the office; this is for voice mail to email service usage.
9. Click Apply to generate all the user accounts of all the IP Phones back to the main menu.
10. Make sure that DHCP Only for IP Phones is checked. This will ensure the IPX-600 only
offer the IP address to the following users. This is the recommended setting when there is
another DHCP server existed in the same network.
11. Click Apply to save the settings.
12. You can now install all the IP Phones in the network of the office, and the IP Phones will
automatically find out the IPX-600 and be ready for call.
Figure 31. User Management page with new accounts for IP Phone
¾
Install IP Phone Manually
Other than the automatic installation of IP Phones, you could also install IP Phone manually. The
manual installation steps for IP Phone and IPX-600 are detailed in the followings:
IP-Phone settings:
On the IP Phone, you need to at least set the user account and proxy server address to let
the IP Phone register to the IPX-600 manually. Suppose that your IP-Phone is with
number/password as 101/101, and then just fill in this account into the IP Phone. The default
LAN port IP address of IPX-600 is 192.168.0.1, so, just key in this IP address as the proxy
server address field in the IP Phone. The IP-Phone network type is better set to be DHCP
type.
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IPX-600 settings:
On the IPX-600, you need to add this user account to allow the IP Phone to register into it.
By clicking the Edit button on the 001 row, the following page will pop-up. The MAC address
field is needed if the IP Phone wants to get IP address from IPX-600 by DHCP.
¾
IP Phone Registration and Call Status
After some IP Phones installed, whether automatically or manually, the registration status of all
the IP Phones are displayed in the User Mgmt. page as shown in the figure below. If the IP Phone is
registered to the IPX-600 successfully, the Call Status field of that IP Phone will be green light. Red
light means unregistered and yellow light means registered on on-call.
Figure 32. User Management page with Phone registered
¾
Two-Level Management
IPX-600 supports two levels management – administrator and user. The administrator can
configure everything in the IP-PBX, while the user can only configure his setting or view his status.
For each legal user, he can login the IPX-600 with the registered number and password. The
following page shows the menu structure when user 101 has login into the IPX-600 successfully.
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Figure 33. General user log in page
Call Status
The Call Status page will show all the users’ call status in this page. When the operator wants to
transfer the call, he can know each user’s call status in this page. Red light means the user is
unregistered. Green light means the user has registered. Yellow light means the user has registered
and on the call.
Figure 34. Call status page of IPX-600
Hunt Group
This feature allows multiple users to be ringed by dialing into one configured hunt group number.
Any call to the hunt group number will be forwarded to all the users configured in that number based on
the mode of the hunt group. Hunt Group can have three modes, Round Robin, Parallel and Random.
All hunt group members will be ringed one by one in Round Robin mode. For example, if Sale’s Group
contains members 101, 102 and 103, the first incoming call will ring 101, then 102, then 103. The
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second call will ring 102, then 103, then 101. All the users will be ringed in the same time in Parallel
mode. IPX-600 will ring the members randomly in Random mode.
By pressing Add button, you can see the Add Hunt Group page.
Figure 35. Add hunt group page
1. Fill the hunt group name in the Name field. The name should be unique for each hunting
group.
2. Give a hunt group number that is not used by any other users, and fill this number in Number
field.
3. Select the Hunt Mode from the combo box.
4. Fill in the Hunting Time. For the Round Robin mode, the system will ring each member for
7 seconds and pause for 2 seconds. The minimal hunting time cannot be less than
#members*9 seconds. In the Random mode, it’s similar with the Round Robin mode. If you
set the hunting time to 30 seconds, it will ring 30/ (7+2) members in each incoming call. In the
Parallel mode, the system will ring the group members 10 seconds and pause for 5 seconds
periodically. I.e. if you set the hunting time to 30 seconds, it will ring the hunting group 30/
(10+5) times.
5. Select the group members from the left box to the right box.
6. If no one will answer the call after the hunting time, the system will go to one of the member’s
voicemail. You need to choose one member from Go to VM after Hunting Time combo box.
7. Press Apply to go back the main page.
Figure 36. Hunt group page with new group
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Call / Pickup Group
In User Mgmt., each user can belong to different Call/Pickup Group. This page facilitate you to
view the users of the certain group.
Figure 37. Call / Pickup Group page of IPX-600
Call Detailed Record
The CDR (Call Detailed Record) of IPX-600 can save and display some information of all the calls,
successful or failed etc.
Figure 38. CDR page of IPX-600
Parameter description:
Field
Description
This is the calling party number
Caller
Callee
This is the called party number
The time when the callee answered the call, if the call is not
answered, this field will be empty.
Start Time
The time when the callee answered the call, if the call is not
answered, this field will be empty.
Answer Time
The time when any party hangs up the call
The total duration of the call from Start time to end time
the total duration of the call from Answer time to end time
Shows the result of the call - answered or busy
Table 18. CDR items description
End Time
Total Duration
Bill
Call Action
Auto Attendant
IPX-600 provides the flexible Auto Attendant architectures. The system will play the different
message according to the Service Time configurations. If someone dials into IPX-600 in the business
hours, it will play the welcome message that will say that please press 0 for native language or press 9
for the operator. If the call is coming during the off-duty period, it will play the off-duty message that will
say that it’s the after business hour and please dial the extension number directly. The digit 0 or 9 is
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called Service Digit, the user can record the customized message that prompt the different digit
ranging from 0~9 for different services.
This page is divided into three parts. The first part provides two numbers for auto attendant and
auto attendant recording.
The second part is the Auto Attendant Message List that allows the user to record 4 customized
messages. The system provides default English and Chinese welcome and off-duty messages. User
can upload their own messages to replace the default messages.
The third part is the Auto Attendant Service Time List. User can add the service time range, and
select the associating message. System allows the user to add 6 service time entries.
Figure 39. Auto attendant page of IPX-600
¾
Auto Attendant Recording
Parameter description:
Field
Description
By dialing 9997 from any extension IP Phone, you can listen
to your customized auto attendant announcement. This
number 9997 could be changed.
Auto Attendant
Number
By dialing 9990 from any extension IP Phone, user can
record the customized auto attendant announcement. The
IVR system will direct you to record every sentences needed
for the auto-attendant announcements, that include welcome
message, off-duty message in both English and native
languages. This number 9990 could be changed.
Table 19. Auto attendant setting description
Auto Attendant
Recording
Number
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¾
Auto Attendant Message List
IPX-600 provides 6 messages that can be played at different service times. There are two default
messages called Welcome and Off-Duty messages and 4 Custom messages. By clicking the Edit
button in the Welcome Message, the following page will be shown. Before you can use the upload
function, you must make sure the SD card is mounted. The maximum size of the voice file size is 200
Kbytes. The 200 Kbytes will allow you to upload 204.8 seconds G.729 voice file and 172 seconds GSM
file.
Figure 40. Auto attendant edit page
For each message, the system has reserved service digit 0 for the native language service and
the user can add 5 digits for different services. For Welcome message, it always plays at the working
hour. The system has reserved digit 9 for operator service and the default operator’s extension is 100.
You can upload the customized English and Native Welcome message by browsing the .gsm or .g729
file in the local storage and upload to the system. Once you have done all the changes, press Apply
button to take effect.
¾
Auto Attendant Service Time List
You can set six Service Time List entries. By clicking Add button, you can see the following page.
The following settings show the working hour is from 9:00~18:30 Monday to Friday. Any call coming in
this period will play the Welcome Message. Press Apply to back to the previous screen and press
Apply again.
Figure 41. Edit Auto attendant service time page
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Figure 42. Auto attendant service time page with new time
For example, your company will be closed during Dec 25 ~ Dec 31 every year and you want to
play the Custome-1 message. After you have added this entry and press Apply button, you can see
the following page.
Figure 43. Add another Auto attendant service time page
Unfortunately you can never the Custome-1 message during Dec 25 ~ Dec 31. The system will
always match the first entry of the service time and play the Welcome Message, since the first entry
has the highest priority when matching the rule. So you have to select the second entry and press “Up”
button to move this entry to the first priority.
Figure 44. Select Custom-1 Auto attendant service time page
Then you can see the following page. Press Apply to save the settings to the flash.
Figure 45. Move up Custom-1 Auto attendant service time page
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Upload Voice File
You can upload English/Native Invalid Message, English/Native Block List Message, Call
Queuing Message, and Music on Hold File via this page. Before you can use the upload function,
you must make sure the SD card is mounted. The maximum size of the voice file size is 200 Kbytes.
The 200 Kbytes will allow you to upload 204.8 seconds G.729 voice file and 172 seconds GSM file.
If the IPX-600 Remote/PBX Codec is G.711ulaw or G.711alaw, you have to upload the .gsm file
to the system. If the codec is G.729, you have to upload the file with .g729 format. We’ll show the
details in Appendix F.
Figure 46. Upload voice file page of IPX-600
NAT Advanced
In the following sections, all the NAT Advanced related functions will be introduced.
Access Control List
With Access Control List, you can forbid/block a certain Notebook/PC from accessing certain
internet service. There are 8 different access control lists for user’s configuration. If you want to
generate the ACL log, you have to check the Generate ACL Log box on.
The following setting gives the example of blocking a certain Notebook/PC with IP address
192.168.0.250 from doing the FTP access (port 21) to the internet.
Figure 47. Access control list page of IPX-600
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Virtual Server
Virtual Server can be used to set up public server services on your network. When users from the
Internet make certain service requests on your network, the IPX-600 can forward those requests to
computers that really have the service. For example, if you set the port number 80 (HTTP) to be
forwarded to IP Address 192.168.0.2, then all HTTP requests from internet will be forwarded to
192.168.0.2.
You may use this function to establish a Web server or FTP server service through IPX-600. Be
sure that you enter a valid IP Address. (You may need to establish a static IP address with your ISP in
order to properly run an Internet server.) The packets will simply be forwarded through the IPX-600.
Enter the range of port numbers and the protocol type (UPD or TCP) that will be used by the
server service. Then enter the IP Address and port range of the real local server that will handle the
service requests.
There are eight virtual server entries for user configuration.
Click the Apply button to save the settings.
Figure 48. Virtual Server page of IPX-600
URL Filter
You can deny some Notebook/PC from accessing to some websites by listing them in this “URL
Filter” list. For example, if you want to deny all the Notebook/PC with IP addresses from 192.168.0.2 to
Figure 49. URL filter page of IPX-600
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Static Route
You will need to configure “Static Route” function if there are multiple routers installed on your
network. The “Static Route” function let the IPX-600 be able to direct some packets to go to correct
interface (LAN or WAN) when the packets were with destination IP address listed in the “Static Route”
list.
Figure 50. Topology of example
For example, if you have the following network hierarchy, you can configure the following settings
in the routing table.
Figure 51. Static Route setting example page
Special Application
IPX-600 has a natural firewall that rejects any unsolicited data from traveling into a computer on
the LAN network. Basically, if you didn't ask for the data, it isn't going to pass through the firewall. A
Special Application is one that breaks this rule. For some applications, you can configure the IPX-600
to allow them to pass inside IPX-600 to a specific Notebook/PC by setting this “Special Application” list.
For a certain special application to pass through IPX-600, first, a trigger packet that has a
destination port falling in the range between Trigger Start Port and Trigger End Port must be sent
from a Notebook/PC in the LAN side out to the WAN side. Second, the packets of the special
application from the internet must have the destination port falling in the Incoming Port Range. These
packets then will be forwarded to the Notebook/PC that has sent the trigger packet.
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Figure 52. Special application page of IPX-600
DMZ Host
The DMZ Host setting can allow one local user to be exposed to the Internet with no firewall
protection. When a local user wishes to use some special-purpose service, such as an Internet game
or Video-conferencing, set the dedicated DMZ Port and click the Apply button.
Figure 53. DMZ Host page of IPX-600
DoS (Denial of Service) Protection
When you enable this function, it will block most of the Internet attacks. This option is enabled as
default value.
Figure 54. DoS page of IPX-600
Dynamic DNS
IPX-600 support dynamic DNS service. If the WAN IP address of IPX-600 is dynamic and public
(PPPoE), you can use this service to let other Internet host to access IPX-600 by its dynamic domain
name.
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Figure 55. Dynamic DNS page of IPX-600
Pass-through
IPX-600 provides the following pass through functions; you can let some specific types of packets
to pass through IPX-600 without any modification of the packets. The types of packets that could be
enabled to pass through are PPPoE, IPv6, IPX, NETBIOS and IP multicast. You can choose to enable
some of these types to pass through by checking the Pass through page.
Figure 56. Pass-through page of IPX-600
UPnP
Universal Plug and Play (UPnP) is designed to support zero-configuration, "invisible" networking,
and automatic discovery for some devices installed inside the LAN network of IPX-600. The specific
devices must have some UPnP application running to let this function work. Window XP can support
UPnP function. MSN version above 6.0 can use UPnP to learn the NAT router’s WAN IP and thus
traverse the NAT seamlessly. To enable the UPnP function, just check on the box and press Apply to
take effect.
Figure 57. UPnP page of IPX-600
Ping Toolkit
You can use the Ping Toolkit to allow IPX-600 to ping another device in the LAN network or in the
Internet to check if the network link between IPX-600 and the specific device are connected. The
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results of the pinging will be displayed in this page. The following web page shows the example of
Figure 58. Ping toolkit page of IPX-600
Log
In this setting, you can decide which kind of events to be logged and to view these individually
logged events.
There are five kinds of events that could be logged; they are system, ACL, URL filter, New NAPT
(newly opened port mapping) and PBX logs.
For example, if you want to log the system events, you need to check on this System Log check
box and pressing Apply button. Latter on, you could then press the View System Log to see the
logged events.
Figure 59. Log page of IPX-600
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Remote Management
Parameter description:
Field
Description
IPX-600 allows you to do the remote management via the
web browser. You can change the remote management port
by modifying this field. The default port number is 8080. If
you want to disable remote management through web, you
need to enter 0 in this field.
Remote
Management Port
This feature is designed to prevent attacks through the
Internet. When it is disabled, the IPX-600 will drop ICMP
packets from the WAN side. The hacker cannot find the
IPX-600 by pinging the WAN IP address. The default value
of this field is enabled.
Ping from WAN
Side
Table 20. Remote management setting description
Figure 60. Remote management page of IPX-600
Password
This setting allows you to change the web login password of the administrator account.
If you want to change the password, just click on Password page and type the new password.
Press the Apply button when you have done the input.
Figure 61. Password page of IPX-600
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Upgrade
By clicking on the Upgrade page, you can do the following functions.
Parameter description:
Field
Description
The firmware of IPX-600 could be upgraded if you have a newer
firmware on your Notebook/PC. Just press the Browse button on this
page, a small window will pop up that allows you to select the new
firmware file in your PC. After the firmware file is selected, press the
Upgrade button to do the firmware upgrade. A progress bar will pop
up to display the upgrading status. The upgrade progress will take
about 4~5 minutes. Please don’t reboot the device during upgrade.
By pressing Backup button, you can save IPX-600’s current
configuration settings into a file in your PC. The saved filename is
“config.dat”.
Firmware Upgrade
Backup
Configuration
The configuration of IPX-600 could be restored from the backup
configuration file you stored previously with the file name of
“config.dat”. You can press the Browse button to select the backup
configuration file name. Then, by pressing Restore button, the
configuration will be restored to IPX-600. If the external SD card is
inserted and works with IPX-600, the new settings will be restored to
the flash and external SD card at the same time.
Restore
Configuration
Press the Factory Default will restore the flash & external SD card
settings to the factory default values.
Factory Default
System Restart
Press the System Restart will reboot the system.
Table 21. Upgrade setting description
Figure 62. Upgrade page of IPX-600
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Appendix A
DHCP Server Function Notice
There are two web pages related to the DHCP Server options. One is DHCP Server Status in the
DHCP Server page and the other is the DHCP Only for IP Phones in the User Management page.
This appendix will illustrate the different combinations and results.
„
DHCP Server Status : Enabled / DHCP Only for IP Phones : Checked
-
The DHCP server in this IPX-600 will only provide IP address to IP Phones with MAC
addresses listed in the user management page, the Notebook/PC in the same network will not
be able to get any IP address from IPX-600. In this way, as depicted in Figure 1, the voice
packets from IP Phones will go through IPX-600 and data packets from Notebook/PC will go
through NAT/Router. This is the default setting.
-
Under this situation, if the APS selection is checked, the IP Phone will also get the
auto-configuration information (file name) from DHCP packets, and the IP Phone could be
installed automatically.
„
„
DHCP Server Status : Disabled
-
The DHCP Server will not offer IP addresses to any devices that were connected to the LAN
network of the IPX-600.
DHCP Server Status : Enabled / DHCP Only for IP Phones : Unchecked
-
The DHCP Server will offer IP addresses to any devices that were connected to the LAN
network of the IPX-600. The devices could be IP Phones and/or Notebook/PC.
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Appendix B
SD Card Usage Notice
We recommend you to plug the 512 Mbytes external SD card to IPX-600. There are two very
important benefits of using the SD card:
1. The storage size of voicemail and CDR records is 10 times larger.
2. When under some terrible situation that the IPX-600 damaged, you can get a new IPX-600 in
a fastest speed and insert the old SD card into it, the whole configurations of the old IPX-600
will be back, no need to worry about any re-configuration and storage lost.
This appendix will describe the SD card behavior in more details.
„
„
Fresh SD card
-
When you plug a fresh SD card into IPX-600, IPX-600 will backup all current configurations to
the SD card in the booting time.
Load Setting Sequence
-
During system boot up, if the SD card is inserted and is not fresh, the system will load the
settings from the SD card; these settings will then be saved into system flash memory after
boot up. If there is no valid configuration in the SD card or the SD card is not plugged into the
system, the system will load the configurations from the system flash memory instead.
„
„
„
„
Configuration Synchronization
-
During the web page configuration, when the Apply button in each page is pressed, the new
settings will be saved into the system flash memory and SD card simultaneously.
Factory Default
-
When the Factory Default button in the management/upgrade page is pressed, the
configurations in system flash memory and SD card will be cleared to factory default values.
Don’t try to unplug the SD card at runtime
-
IPX-600 does not support hot plug-and-unplug, so that please power off the machine before
plug/unplug the SD card into socket. Don’t unplug the SD card during system runtime.
Persistent Storage
-
The CDR records and Voicemail when stored into the SD card, the storage could be
permanent.
-
The CDR records and Voicemail when stored into the SD card, the storage size could be
much larger.
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„
LED
When the system boots up and mount the SD card successfully, the SD Card LED will be on.
-
Since the system doesn’t support hot plug-unplug, the LED won’t be turned off.
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Appendix C
Auto Attendant Announcement
IPX-600 provides the Auto Attendant function. When a registered IP Phone calls the Auto
Attendant Number (9997) or other user dials into the number that is registered to other proxy server,
the Auto Attendant announcement will be heard.
There are six default auto attendant messages as following:
1. Welcome message: Welcome to PLANET Technology, please dial the extension number or
press 9 for operator, for native language service please press 0.
2. Busy message: Sorry, the extension number cannot be recognized, please check again or
wait for operator.
3. Off-duty message: We are sorry we cannot take your call now, please dial the extension
number, or press 0 for native language service.
4. Chinese welcome message.
5. Chinese invalid message.
6. Chinese after business hour message.
If you want to record your customized auto attendant messages, you can press 9990 to record your
messages.
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Appendix D
Upload Voice File Procedures
IPX-600 allows the user to upload customized IVR or Music on Hold files via web page. If the
Remote/PBX Codec is G.711, you can upload the .gsm file to replace the default IVR. If the
Remote/PBX Codec is G.729, you can upload .g729 file. The upload files will be placed at the SD Card,
and the file size cannot exceed 200 Kbytes.
Many shareware or software can record the voice in .gsm format. We’ll use WavePad to
demonstrate the recording procedures. You can find the information of WavePad in
The following steps demonstrate how to record a file using the WavePad and how to use the
Planet G.729 encoder utility to convert the uncompress wave file to .g729 file.
Step1: Press the
button
Figure 67. Main menu page of WavePad program
Step2: Press OK button
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Figure 68. Sample rate setting page
Step3: Start to record the IVR till you press
button to stop recording.
Figure 69. Record control page
Step4: Move the mouse to the upper-right corner of the window, and click the
the close the
recording window.
Figure 70. Record control page
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Step5: Click on
to play the voice.
Figure 71. Play voice page
Step6: Move the mouse to File and select Save File As… menu to save the voice.
Figure 72. Go to save voice file page
Step7: Type in the filename, select the extension to .GSM, and press “Save” button to save the file.
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Figure 73. Save voice file page
Step8: Type in the filename, select the extension to .Wave, and press “Save” button to save the file.
Figure 74. Save voice file page
Step9: Choose the 8 kHz, 16 bits, Mono, 15 kb/second, PCM, and press OK button to save the file.
This will be the uncompress wave file format.
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Figure 75. Wave file format setting page
Step10: Then you can use G.729 encoder to convert the uncompress wave file to .g729 file.
Figure 76. Convert page of G.729 encoder
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Appendix E
How to make off-Net Calls (PSTN calls)
There are two ways to make the off-net calls (call to PSTN numbers). One is via other proxy
server and the other is via the local FXO gateway.
For method one, the IPX-600 needs to register to a sip proxy server provided by a service
provider, this could be configured in the Proxy Server page. The following web page is an example of
setting IPX-600 to register to a proxy server “fwd.pulver.com”, and this service is named “FWD”.
Figure 63. Proxy server registration example page
Since a IPX-600 could register to up to eight different proxy servers, so, there must be a way to
direct a call to go to the correct proxy server you desired to use. This is done through the Call Route
settings. For example, as depicted in the following web page of a call route setting, if you want to make
the off-net call via “FWD” proxy server, you have to dial “9” followed by the PSTN phone number. The
IPX-600 will direct this call to the “FWD” proxy server and drop digit 9 before sending the telephone
number to the proxy server. The “FWD” proxy server will then call to the correct PSTN phone number.
In the reverse direction, if any user of the public proxy server dials into IPX-600 by calling the
IPX-600’s registered number, this call will enter into the Auto Attendant announcement of IPX-600 or
the selected user.
Figure 64. Call route example page
The second method is to put a FXO gateway in the LAN network and there could be two methods for
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configuring IPX-600 to do the PSTN call:
a. Configure the FXO gateway to register to IPX-600. If the FXO gateway registered to IPX-600
with the registered number as 0, then, any extension IP Phone can dial 0# to first connect to
the gateway, and then dial the desired PSTN number. This is a two-stage dialing.
b. If you want to configure a one-stage dialing, a call route with destination IP address pointed to
the FXO gateway must be added in the “Call Route” list. The following figure shows the
example configuration. In this way, the FXO gateway does not need to register to IPX-600.
Figure 65. Gateway example page
Figure 66. Call route example page
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Appendix F
Voice Communication Samples
The chapter shows you the concept and command to help you configure your SOHO IP PBX System
through sample configuration. And provide several ways to make calls to desired destination in IPX-600.
In this section, we’ll lead you step by step to establish your first voice communication via web browsers
operations.
ATA and IP Phone register to IPX-600
In the following samples, we’ll introduce ATA and IP Phone registers to IPX-600 applications.
Figure 77. Topology of instruction example
Machine configuration:
STEP 1:
Please log in IPX-600 via web browser and browse to “IP PBX Æ Users Mgmt.” configuration
menu. There have four accounts in default settings.
Figure 78. User Management page of IPX-600
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STEP 2:
Please log in VIP-154T and VIP-156 and browser to “SIP setting Æ Domain Service”
configuration menu. Insert the account/password information then save and reboot machine. The
sample configuration screen is shown below:
Date match with Figure
78. IPX-600’s User
Management
Figure 79. Web page of VIP-156
STEP 3:
After both of devices have registered to IPX-600 successfully, the User Management page will
show the registration status:
Figure 80. User Management page with Phone and ATA registered
Test the scenario:
1. VIP-156 pick up the telephone
2. Dial the number: 101(VIP-154T) shall be able to connect to the VIP-154T
3. Then the VIP-154T should ring. Please repeat the same dialing steps on VIP-154T to establish
the first voice communication from VIP-156
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ATA and IP Phone make off-Net calls via Gateway
In the following samples, we’ll introduce VIP-154T and VIP-156 makes off-Net Calls (PSTN calls) via
VIP-480FO applications.
Figure 81. Installation example with VIP-480FO
Machine configuration:
STEP 1:
Please refer to the first sample and let VIP-154T and VIP-156 register to IPX-600.
STEP 2:
Please log in IPX-600 via web browser and browse to “IP PBX Æ Users Mgmt.” configuration
menu. Press Batch Add button to add four accounts for VIP-480FO using.
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Figure 82. Batch add accounts for VIP-480FO
STEP 3:
Browse to “IP PBX Æ Gateway” configuration menu. Add a gateway for VIP-480FO and the
sample configuration screen is shown below:
Figure 83. Add new gateway to IPX-600
Pressing the “Apply” button for activate the configuration.
Figure 84. Gateway page of IPX-600
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STEP 4:
Browse to “IP PBX Æ Call Route” configuration menu. Add a call route for making off-Net calls via
VIP-480FO.
Figure 85. Add Call Route for grab the FXO ports of VIP-480FO
Pressing the “Apply” button for activate the configuration.
Figure 86. Call Route page of IPX-600
STEP 5:
Please log in VIP-480FO via web browser and browse to “Advance Setup Æ VoIP Setup Æ VoIP
Basic” configuration menu. Insert the account/password information and set up the hunting function.
The sample configuration screen is shown below:
Figure 87. Set up the number of FXO ports of VIP-480FO
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Figure 88. Set up the Hunting Member of FXO ports
Figure 89. Set up the Proxy Server IP address for register to IPX-600
STEP 6:
Browse to “Port Status” configuration menu. Fill in the auto attendant number 9997 to all of ports.
Figure 90. Hot Line to auto-attendant of IPX-600
STEP 7:
After all of devices have registered to IPX-600 successfully, the User Management page will
show the registration status:
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Figure 91. User Management page with Phone / ATA and Gateway registered
Test the scenario:
1. VIP-156 pick up the telephone
2. Dial the number: 0 shall be able to connect to the port 1 of VIP-480FO
3. Then the telephone will hear the dial tone from PSTN lines, and dial the number: 12345678
shall be able connect to the User A.
4. Then the telephone of User A will ringing, then User A pick up the phone set and talk with
VIP-156.
5. Both VIP-156 and User A hang up the calls.
6. User A pick up the telephone and dial the number: 23456789 should be able to connect to the
Auto Attendant System of IPX-600.
7. The User A will hear the prompts, and dial the extension number: 100 shall be able connect to
the VIP-156.
8. Then the VIP-156 should ringing, then it pink up the call and talk with User A.
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Appendix G
Specifications
Product
SOHO Internet Telephony PBX System
IPX-600
Model
Hardware
LAN
4 RJ-45 (10/100Base-TX, Auto-Sensing/Switching)
1 RJ-45 (10/100Base-TX, Auto-Sensing/Switching)
WAN
Standards and protocol
Call control
Registration
Calls
SIP 2.0 (RFC 3261)
Max. 200 nodes / SIP IP phones / FXO gateways
Max. 60 concurrent calls
Voice CODEC support
G.711, G.723.1 (5.3, 6.3kbps), G.729A (8kbps)
DTMF detection/generation
Support password authentication using MD5 digest
Automated Attendant (AA)
Voice processing
Interactive Voice Response (IVR)
Voicemail Support
Record IVR via Phone / Upload IVR via Web Browser
Embedded SMTP Server That Can Send Voicemail notification
Voicemail Attached via Email
Visual Indicator for Message Waiting
Voicemail Notification via SUBSCRIBE/NOTIFY
Personal Voicemail Greeting
PBX features
DID to User
DID to Hunting Group – Round Robin, Parallel, Random
Least Cost of Call Routing (20)
Detailed Call Record
User Management via Web Browser
Call/Pickup Group
Display 200 Registered User’s Status: Unregistered / Registered / On-Call
Outgoing Call Block List (10)
Call Forward Immediate, Call Forward on Busy, Call Forward on No Answer
Do Not Disturb (Forward to Voicemail)
Direct Inward Dialing (DID)
Call Pickup, Call Park, Call Retrieval, Caller ID, Dial By Name
Roaming Extensions
Call features
Music on Hold / Music on Transfer
Call Queuing, Call Transfer ,Call Hold, Call Waiting
Three-way conference with feature phones (VIP-154T series, VIP-155PT and
ATA series)
Internet Sharing
Protocol
TCP/IP, UDP/RTP/RTCP, HTTP, ICMP, ARP, NAT, DHCP, PPPoE, DNS
Virtual Server / DMZ / Special Application, Static Route, Access Control / URL
Filter, DHCP Server for LAN Users, DoS, Pass-through, UPnP
Advanced Function
Network and Configuration
Connection type
Static IP, PPPoE, DHCP
HTTP Web Browser
System: 2, PWR, SD
WAN: 1, LAN/ACT
LAN: 4, LNK/ACT
Management
LED Indications
Environment
Dimension (W x D x H)
Operating Temperature
Power Requirement
EMC/EMI
242 x 174 x 36 mm
0~40 degree C, 10~95% humidity
100~240V AC 50/60Hz
CE, FCC Class B
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