Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG7861AL
KX-TG7862AL
Model shown is KX-TG7861.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
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Introduction
Model composition
Base unit
Part No.
Handset
Series
Model No.
Part No.
Quantity
*1
KX-TG7861
series
KX-TG7861
KX-TG7861
KX-TGA786
KX-TGA786
1
2
KX-TG7861
KX-TG7862
*1 Feature differences: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 4).
R The suffix (AL) in the following model numbers will be omitted in these instructions:
Supplied accessories
Quantity
No.
Accessory item/Part number
KX-TG7861
KX-TG7862
A
B
C
D
E
F
AC adaptor for base unit/PNLV226AL
1
1
2
1
–
–
1
1
4
2
1
1
*1
Telephone line cord
*2
Rechargeable batteries
*3
Handset cover
Charger
AC adaptor for charger/PNLV233AL
*1 The telephone line cord comes connected with the telephone plug.
A
B
C
D
E
F
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
*1
Rechargeable
batteries
HHR-4MVT/2B or HHR-4MRT/2B
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater
Key finder
KX-A405AL
*2
KX-TGA20AZ
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
of key finder in your area.
Expanding your phone system
Handset (optional): KX-TGA786AZ
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
R It is advised not to use the equipment at a
refuelling point. Users are reminded to
observe restrictions on the use of radio
equipment in fuel depots, chemical plants
or where blasting operations are in
progress.
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Operating safeguards
Power connection
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall socket, and do not use.
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
CAUTION
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line sockets in wet
locations unless the socket is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
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Important Information
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from the
phone socket.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
– Unplug the AC adaptor from the AC
power outlet.
R No “000” or other calls can be made from
this device during a mains power failure.
R The earpiece on the handset is magnetised
and may retain small metallic objects.
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (including a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
General notices
R Please ensure that a separate telephone,
not dependent on local power, is available
for emergency use.
R This equipment will be inoperable when
mains power fails.
R When a failure occurs which results in the
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
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Important Information
the handset and base unit in an indoor
environment.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
Notice for product disposal, transfer,
or return
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
Information on Disposal in other
Countries outside the European Union
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
R Standard:
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.7 W
Maximum: Approx. 2.8 W
Charger:
Routine care
R Wipe the outer surface of the product
with a soft cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Standby: Approx. 0.12 W
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Important Information
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
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Getting Started
n Charger
R Use only the supplied Panasonic AC
adaptor PNLV233AL.
Setting up
Connections
n Base unit
“Click”
R Use only the supplied Panasonic AC
adaptor PNLV226AL.
Press plug firmly.
To power outlet
Battery installation
Hook
“Click”
R USE ONLY Ni-MH batteries AAA (R03)
size.
Use only the supplied
telephone line cord.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
To socket
R Confirm correct polarities (
,
).
“Click”
DSL/ADSL filter*
To power outlet
Incorrect
Correct
Rechargeable Ni-MH ONLY
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
R When the date and time setting is
displayed, see page 14.
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Getting Started
R Wipe the battery ends (
cloth.
,
) with a dry
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
R Avoid touching the battery ends (
the unit contacts.
,
) or
Note for battery charging
Confirm “Charging” is displayed.
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon
Battery level
High
Medium
Low
Note when setting up
Note for connections
Needs charging.
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous use
11 hours max.
Not in use (standby) 230 hours max.
R The unit is not designed to be used with
rotary/pulse dialling services.
Note:
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
socket using a telephone double adaptor.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
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Getting Started
unit or charger and let it charge for at least
7 hours.
Display
MeN (Off/Power)
MR/ECON
R: Recall/Flash
Controls
ECO: Eco mode shortcut key
N (Noise reduction key)
Charge contacts
n Control type
M
Handset
F
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
G
Navigator key
–
–
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN: Adjust the receiver or
speaker volume while talking.
MCN ( : Caller list): View the caller list.
A
H
–
–
B
MFN (
: Phonebook): View the
phonebook entry.
–
MEN (T: Redial): View the redial list.
C
R As all multiple items cannot be displayed
on screen at the same time, you can
quickly search the desired item to move
screens by pressing MEN or MFN, instead
of scrolling down or up line by line
(page 14).
I
J
D
E
K
Base unit
A
B
C
D
E
A
A
Speaker
N (Talk)
M
Dial keypad
MZN (Speakerphone)
Microphone
F
G
Receiver
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Getting Started
Charge contacts
Speaker
Item
Meaning
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
M
M
M
N (Locator)
N (Erase)
N (Answer on)
Answer on indicator
messages are not recorded.
(page 37)
MjN/MkN (Volume up/down)
M
M
N/M N (Repeat/Skip)
Battery level
N (Play/Stop)
Alarm is on. (page 26)
Message indicator
Equalizer is set. (page 16)
Privacy mode is on.
(page 24)
Ringer volume is off.
(page 15)
Display
Handset display items
Night mode is on. (page 27)
*1
Item
Meaning
Blocked call (page 27,
32)
Range status: The more bars
visible, the closer the handset
is to the base unit.
New voice mail message
received. (page 38)
*2
Out of base unit range
Paging, intercom mode
Line in
use
Someone is using the line.
IN USE
Answering system is being
used by another handset or
the base unit.
Speakerphone is on.
(page 15)
The line is in use.
R When flashing slowly: The
call is put on hold.
*1 Caller ID subscribers only
*2 Voice mail subscribers only
R When flashing rapidly: An
incoming call is now being
received.
Handset soft key icons
*1
Icon
Action
Missed call (page 31)
Returns to the previous screen or
outside call.
The base unit transmission
power is set to “Low”.
(page 14)
Displays the menu.
Noise reduction is set.
(page 16)
OK
Accepts the current selection.
Makes a call. (page 15)
battery icon: Answering
system is on. (page 33)
R When displayed with a
number: New messages
have been recorded.
(page 34)
Temporarily turns off the ringer
for incoming calls. (page 16)
Places a call on hold.
Opens the phonebook.
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Getting Started
*1 This icon is displayed when the key finder
is registered.
*2 This menu icon is displayed when the key
finder is not registered.
Icon
Action
Allows you to edit phone
numbers. (page 28)
Adds new entry. (page 20, 28)
Displays the character entry
mode for phonebook search.
(page 18)
Screen saver mode
The backlight goes dark when on a call or
turns off completely after 1 minute of
inactivity if the handset is not on the base unit
or charger.
Turns the key lock feature off.
(page 17)
Activate the handset display again by:
Snooze button on the alarm.
(page 27)
– pressing M
N when on a call.
– pressing MeN at all other times.
Selects entries or handsets.
(page 26)
Plays a message.
Turning the power on/off
n
Stops recording or playback.
Stores phone numbers.
(page 15)
Power on
Press MeN for about 1 second.
Erases the selected item.
Power off
Switches the screen to confirm
the detailed information.
(page 14)
Press MeN for about 2 seconds.
Allows you to make an intercom
call. (page 39)
Initial settings
C
Erases a number/character.
Puts the call on mute.
n Direct command code:
Programmable settings can be accessed by
pressing M N (right soft key), #, and then
the corresponding code on the dial keypad
(page 21).
Example: Press M N (right soft key)
#101.
n Symbol meaning:
Handset main menu icons
The following icons are shown when you
press M N (right soft key) in standby mode.
Icon
Feature
Answer System
Time Settings
Intercom
Example: MbN: “Off”
Press MCN or MDN to select the words in
quotations.
Initial Setup
Display language
Caller List
1
2
M
N (right soft key) #110
*1
Key Finder
MbN: Select your desired language. a
MOKN
*2
Ringer Setup
3
MeN
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Getting Started
Note:
Date and time
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On” (page
30):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 24).
Important:
R When you install the batteries for the first
time, the handset may prompt you to set
date and time. First press MOKN, then
proceed to step 2.
1
2
M
N (right soft key) #101
Enter the current date, month, and year.
a MOKN
Example: 15 July, 2013
15 07 13
R You can select the date format by
pressing #:
– dd/mm/yy (date/month/year)
– yy/mm/dd
Display mode
You can select to display either a single item
or multiple items on one screen at a time for
– handset main menu icons in function menu
– menu list, recorded message list,
phonebook list, caller list, and redial list
Select the desired setting:
– “Multi Items”: Multiple entries/all menu
icons are shown on one screen at a time.
– “Single Item”: An entry/a menu icon is
shown on one screen at a time.
3
4
Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
MOKN a MeN
Note:
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
The default setting is “Multi Items”.
Programming the display mode
beforehand
1
2
M
N (right soft key) #192
One touch eco mode
The MR/ECON button on the handset enables
you to activate the eco function with one
touch.
MbN: Select the desired setting. a MOKN
a MeN
Note:
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
R When in multiple items display mode, you
can move screens by pressing MEN or MFN,
without scrolling down or up through the list:
– Press MEN to go to the next screen.
– Press MFN to return to the previous
screen.
– When the one touch eco mode is on: “Low”
R When in multiple items display mode, you
can switch the screen to confirm the
is temporarily displayed and
on the handset display instead of
is shown
.
detailed information by pressing M
N.
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
goes off from the handset display.
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Making/Answering Calls
2
3
MbN: Select the desired phone number.
a M
N
Making calls
MbN: “Yes” a MOKN a MeN
1
Lift the handset and dial the phone
number.
Pause (for PBX/long distance service
users)
R To correct a digit, press MCN.
2
3
Press M
N.
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 19).
When you finish talking, press MeN or
place the handset on the base unit or
charger.
Using the speakerphone
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1
Dial the phone number and press MZN.
R Speak alternately with the other party.
1
2
0 a MDN (Pause)
2
When you finish talking, press MeN.
Dial the phone number. a M
N
Note:
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press MZN/
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
M
N.
Adjusting the receiver or speaker
volume
Answering calls
1
Lift the handset and press M
when the unit rings.
N or MZN
Press MDN or MCN repeatedly while talking.
R You can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
2
When you finish talking, press MeN or
place the handset on the base unit or
charger.
1
2
3
MEN (T)
MbN: Select the desired phone number.
M
N
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
Storing a number to the phonebook
1
2
MEN (T)
not need to press M
N. To turn this feature
on, see page 24.
MbN: Select the desired phone number.
a M
N a M
N
Adjusting the handset ringer volume
3
To store the name, continue from step 3,
“Adding entries”, page 18.
n While the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select the
desired volume.
Erasing a number in the redial list
1
MEN (T)
n Programming the volume beforehand:
1
M
N (right soft key) #160
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Making/Answering Calls
Note:
2
3
MbN: Select the desired volume.
R To change the recall/flash time, see
page 24.
MOKN a MeN
Temporary handset ringer off
Handset noise reduction (NR key)
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing M N.
This feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
Useful features during a
call
Press M
N to turn on/off while talking.
Note:
R When this feature is turned on,
is
Hold
displayed while talking.
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone.
This feature allows you to put an outside call
on hold.
1
2
3
Press M N during an outside call.
MbN: “Hold” a MOKN
To release hold, press M
R Another handset user can take the call
by pressing M N.
N.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
Note:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound.
After 1 additional minute on hold, the call is
disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
1
2
3
4
Press M N while talking.
MbN: “Equalizer” a MOKN
MbN: Select the desired setting.
Press MOKN to exit.
Note:
Mute
R When this feature is turned on,
is
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
displayed while talking.
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
1
Press M N during conversation.
flashes.
R
2
To return to the conversation, press M
again.
N
Call share
You can join an existing outside call.
To join the conversation, press M
the other handset is on an outside call.
Recall/flash
MR/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
N when
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Making/Answering Calls
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 24).
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
while key lock is on.
To turn key lock on, press M N (right soft key)
for about 3 seconds.
R
is displayed.
R To turn key lock off, press M
N (right soft
key) for about 3 seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
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Shared Phonebook
2
Press the dial key (0 to 9, or #) which
contains the character you are searching
for (page 40).
Shared phonebook
The shared phonebook allows you to make
calls without having to dial manually. Any
handset registered to the base unit can use
the shared phonebook. You can add 70
names and phone numbers to the shared
phonebook.
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
R If there is no entry corresponding to
the character you selected, the next
entry is displayed.
Important:
3
4
MbN: Scroll through the phonebook if
necessary.
R Only 1 person can access the shared
phonebook at a time.
M
N
Adding entries
Editing entries
1
2
3
M
N (left soft key) or MFN (
) a M
N
1
2
3
Find the desired entry (page 18). a M
N
MbN: “New Entry” a MOKN
MbN: “Edit” a MOKN
Enter the party’s name (16 characters
max.). a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 40).
Edit the name if necessary (16 characters
max.; page 40). a MOKN
4
Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
4
5
Enter the party’s phone number (24 digits
max.). a MOKN 2 times
R To add other entries, repeat from step
3.
Erasing entries
Erasing an entry
MeN
1
2
3
Find the desired entry (page 18). a M
MbN: “Erase” a MOKN
N
N
Finding and calling from a
phonebook entry
MbN: “Yes” a MOKN a MeN
Erasing all entries
Scrolling through all entries
1
2
3
4
M
) a M
1
2
M
N (left soft key) or MFN (
)
MbN: “Erase All” a MOKN
MbN: “Yes” a MOKN
MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or
MDN.
MbN: “Yes” a MOKN a MeN
3
M
N
Chain dial
Searching by first character
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1
M
N (left soft key) or MFN (
)
R Change the character entry mode if
necessary:
M
N a MbN: Select the character
entry mode. a MOKN
1
During an outside call, press M N.
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Shared Phonebook
2
3
4
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
Press M
N (right soft key) to dial the
number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 15).
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Speed Dial
3
4
MbN: “Yes” a MOKN
Speed dial
You can assign 1 phone number to each of
MeN
the dial keys (1 to 3) on the handset.
Viewing speed dial key
assignments
You can see the speed dial key assignments
on the handset display.
Adding phone numbers to speed
dial keys
Press and hold the desired speed dial key (1
to 3).
n By entering phone numbers:
1
Press and hold the desired speed dial
key (1 to 3). a M
N
Making a call using a speed dial
key
2
3
MbN: “Manual” a MOKN
Enter the party’s name (16 characters
max.; page 40). a MOKN
1
Press and hold the desired speed dial key
(1 to 3).
4
Enter the party’s phone number (24
digits max.). a MOKN 2 times a
MeN
2
M
N
n From the shared phonebook:
1
Press and hold the desired speed dial
key (1 to 3). a M
N
2
3
4
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
MOKN a MeN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1
Press and hold the desired speed dial key
(1 to 3). a M
N
2
3
MbN: “Edit” a MOKN
Edit the name if necessary (16 characters
max.; page 40). a MOKN
4
Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing an entry
Press and hold the desired speed dial key
(1 to 3). a M
N
2
MbN: “Erase” a MOKN
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2
3
4
M
N (right soft key)
Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
Press MCN or MDN to select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
n Using the direct command code
1
M
N (right soft key) a Enter the desired code.
Example: Press M N (right soft key) #101.
2
Select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu:
“Answer System”
Sub-menu 2
Sub-menu 1
Settings
Code
#329
#323
#324
#325
#302
Message List
–
–
–
–
–
–
34
34
34
35
33
Play New Msg.
Play All Msg.
Erase All Msg.
Greeting
–
–
*1
–
*1
Start REC
(Record greeting)
Play Greeting
–
–
#303
#304
34
34
*1
Default
(Reset to pre-recorded
greeting)
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#211
*1
Settings
2-9: 2-9 Rings
5: <5 Rings>
0: Auto
37
37
Number of Rings
*1
1: 1 Minute
#305
Recording Time
3: <3 Minutes>
0: Greeting Only
*2
*1
–
#306
#310
#327
#328
36
33
33
33
Call Screening
1: <On> 0: Off
*1
–
–
–
–
Answer On
*1
Answer Off
Main menu:
Sub-menu 1
Sub-menu 2
–
Settings
Code
#101
#720
*1
–
14
26
Set Date/Time
Memo Alarm
1-3: Alarm1-3
1: Once
2: Daily
3: Weekly
0: <Off>
*1, *3
–
1: <Caller ID>
#226
–
Time Adjustment
0: Manual
Main menu:
Operation
“Intercom”
Code
#274
Paging the desired unit.
39
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Programming
Main menu:
Sub-menu 1
“Initial Setup”
Sub-menu 2
Settings
Code
Ringer Setup
Ringer Volume
– Handset
0-6: Off-6 <6>
#160
#G160
#161
#238
#237
#239
15
–
Ringer Volume
0-6: Off-6 <3>
<Ringtone 1>
1: On0: <Off>
<23:00/06:00>
*1
– Base Unit
*4, *5
–
Ringtone
(Handset)
Night Mode
– On/Off
27
27
27
Night Mode
– Start/End
Night Mode
1: 30 sec.
– Ring Delay
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
*1, *6
1: <On> 0: Off
#173
#101
#720
–
First Ring
*1
Time Settings
–
14
26
Set Date/Time
Memo Alarm
1: Once
– 1-3: Alarm1-3
2: Daily
3: Weekly
0: <Off>
Time
Adjustment
1: <Caller ID>
0: Manual
#226
–
*1, *3
Handset Name
–
–
#104
27
–
*7
*1
Finder1
#6561
Key Finder Setup
Change Name
– 1: Add new device
(for Finder1)
– 2: Add new device
(for Finder2)
– 3: Add new device
*9
*10
Finder2
#6562
#6563
#6564
#6571
#6572
#6573
#6574
#6581
#6582
#6583
#6584
*8
*9
*10
*10
Finder3
*9
Finder4
Register
–
–
–
–
*10
*10
*10
– 4: Add new device
(for Finder4)
*10
*10
*10
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#217
*1
–
–
–
27
Caller Barred
Speed Dial
Eco Setup
–
#261
#725
20
14
Transmission
1: <Normal>
2: Low
*1
Power
Display Setup
Wallpaper
Clock
<Wallpaper1>
#181
#198
#182
–
–
–
1: <On> 0: Off
Display Colour
1: <Colour1>
2: Colour2
Display Mode
1: <Multi Items> #192
0: Single Item
14
–
*11
1: <On> 0: Off
#191
#145
LCD in charging
(LCD backlight)
Contrast
(Display contrast)
1-6: Contrast
1-6
–
<Contrast 3>
*12
–
–
–
–
1: <On> 0: Off
#165
#255
#256
#200
#121
–
Keytones
*1
–
–
28
28
15
16
Area Code
*1
Call Restrict
*13
1: On0: <Off>
Auto Talk
*1, *14
Line Setup
0: 900 msec.
1: 700 msec.
2: 600 msec.
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: <100 msec.>
8: 90 msec.
Recall/Flash
9: 80 msec.
*1, *15
*1
–
–
–
1: On0: <Off>
#194
#132
#138
#130
#131
#110
–
Privacy Mode
<0000>
29
30
29
29
13
Base Unit PIN
Repeater Mode
Register
*1
1: On0: <Off>
Register H.set
Cancel Register
Display
–
–
*2
Language
<English>
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Programming
Main menu:
Operation
“Caller List”
Code
Viewing the caller list.
#213
32
–
*7
Main menu:
“Key Finder”
Sub-menu 1
Search
Sub-menu 2
Settings
Settings
Code
#655
–
–
–
–
Battery Check
*16
Main menu: “Ringer Setup”
Sub-menu 1
Sub-menu 2
Handset
Code
#160
Ringer Volume
0-6: Off-6 <6>
0-6: Off-6 <3>
<Ringtone 1>
15
–
*1
#G160
#161
Base Unit
*4, *5
–
–
Ringtone
(Handset)
Night Mode
On/Off
1: On0: <Off>
#238
#237
#239
27
27
27
Start/End
<23:00/06:00>
Ring Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
*1, *6
–
1: <On> 0: Off
#173
–
First Ring
*1 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*4 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*5 The preset melodies in this product (“Ringtone 3” - “Ringtone 20”) are used with
permission of © 2012 Copyrights Vision Inc.
*6 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
on your service provider/telephone company.
*7 This setting is available when you have the key finder (KX-TGA20AZ). Read the installation
guide for more information on the key finder.
*8 For models with supplied key finders, the display shows “1: Finder1”.
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Programming
*9 If you register 2 or more key finders.
*10 If you have 2 or more key finders.
*11 You can set the handset display backlight while on charge.
– “On”: Backlight is on (dimmed).
– “Off”: Backlight turns off after 10 seconds of charging.
*12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*13 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*14 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
You can access your service provider/telephone company “call waiting” service by having
the recall/flash time set at “100 msec.”, and then follow your service provider/telephone
company “call waiting” instructions to operate this service.
*15 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*16 This menu icon is displayed when the key finder is not registered.
“Weekly”
Alarm sounds weekly at the set time(s).
Special programming
4
Proceed with the operation according to
your selection in step 3.
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
n Once:
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
5
6
Set the desired time. a MOKN
Important:
Enter a text memo (10 characters max.;
page 40). a MOKN
R Set the date and time beforehand
(page 14).
7
MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
1
2
M
N (right soft key) #720
Select an alarm by pressing 1 to 3. a
MOKN
3
MbN: Select the desired alarm option. a
MOKN
8
9
MbN: Select the desired snooze setting.
a MOKN
“Off”
MOKN a MeN
R When the alarm is set,
is displayed.
Turns alarm off. Go to step 9.
Note:
“Once”
An alarm sounds once at the set time.
R Press M N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
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Programming
R Press any dial key or M
sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
N to stop the
Setting the ring delay
This setting allows the handset to ring during
night mode if the caller waits long enough.
After the selected amount of time passes, the
handset rings. If you select “No Ringing”,
the handset never rings during night mode.
1
2
M
N (right soft key) #239
Night mode
MbN: Select the desired setting. a MOKN
a MeN
Night mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
be set for each handset.
Note:
R When the answering system answers the
call, this feature does not work.
Changing the handset name
Important:
Each handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
R Set the date and time beforehand
(page 14).
R We recommend turning the base unit ringer
off (page 23) in addition to turning the night
mode on.
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
1
2
M
N (right soft key) #104
Turning night mode on/off
Enter the desired name (max. 10
characters; page 40).
R If not required, go to step 3.
1
2
M
N (right soft key) #238
MbN: Select the desired setting. a MOKN
R If you select “Off”, press MeN to
exit.
3
4
MOKN
MbN: Select the desired setting. a MOKN
2 times
3
Enter the desired hour and minute you
wish to start this feature. a MOKN
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
5
MeN
Incoming call barring (Caller ID
subscribers only)
This feature allows the unit to reject calls from
specified phone numbers that you do not want
to answer such as junk calls.
When a call is received, the unit does not ring
while the caller is being identified. If the phone
number matches an entry in the call barred
list, the unit emits no sound to the caller, and
disconnects the call.
4
5
Enter the desired hour and minute you
wish to end this feature. a MOKN
MeN
R When the night mode is set,
is
displayed.
Changing the start and end time
1
2
M
N (right soft key) #237
Continue from step 3, “Turning night
mode on/off”, page 27.
Important:
R When the unit receives a call from a
number that is stored in the call barred list,
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Programming
the call is logged in the caller list
Storing an area code to be
deleted automatically
(page 32) with
disconnected.
after the call is
In some situations, phone numbers stored
automatically in the caller list (page 32) will
include area codes. If you do not want to dial
the area code when making calls from the
caller list, you can store the area code which
you want the unit to delete automatically.
Example: You have stored the area code
“123”. If you make a call from the caller list to
dials “456-7890”.
Storing unwanted callers
You can store up to 30 phone numbers in the
call barred list.
Important:
R You must store the phone number with an
area code in the call barred list.
n From the caller list:
1
2
MCN (
MbN: Select the entry to be barred. a
N a M
)
1
2
M
N (right soft key) #255
Enter an area code (5 digits max.). a
MOKN a MeN
M
N
3
4
5
MbN: “Save CID” a MOKN
MbN: “Caller Barred” a MOKN
MbN: “Yes” a MOKN a MeN
Setting call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
n By entering phone numbers:
1
M
M
N (right soft key) #217 a
N
2
Enter the phone number (24 digits
max.). a MOKN
R To erase a digit, press MCN.
1
2
M
N (right soft key) #256
3
MeN
Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
authorised service centre.
Viewing/editing/erasing bar call
numbers
3
Select the handsets to be restricted by
pressing 1 to 6.
1
2
M
N (right soft key) #217
R All handsets registered to the base unit
are displayed.
R “ ” is displayed next to the selected
handset numbers.
MbN: Select the desired entry.
R To exit, press MeN.
3
To edit a number:
M
N a Edit the phone number. a
R To cancel a selected handset, press
MOKN a MeN
To erase a number:
the same dial key again. “
disappears.
”
M
N a MbN: “Yes” a MOKN a MeN
4
5
MOKN
Note:
Select a memory location by pressing 1
to 6. a MOKN
R When editing, press the desired dial key to
add, MCN to erase.
6
Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MeN
R To erase a restricted number, press
MCN.
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Programming
R If all registered handsets start ringing,
press M N again to stop, then repeat
this step.
R The next step must be completed
within 90 seconds.
Changing the base unit PIN
(Personal Identification Number)
Important:
R If you change the PIN, please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, contact
an authorised service centre.
3
Handset:
MOKN a Wait until “Base PIN” is
displayed. a Enter the base unit PIN
(default: “0000”). a MOKN
R If you forget your PIN, contact an
authorised service centre.
1
2
M
N (right soft key) #132
Enter the current 4-digit base unit PIN
(default: “0000”).
R When the handset has been registered
successfully,
is displayed.
3
4
Enter the new 4-digit base unit PIN. a
MOKN
Note:
R While registering, “Base in
registering” is displayed on all
registered handsets.
MbN: “Yes” a MOKN a MeN
R When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Registering a unit
Operating additional units
Additional handsets
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
Up to 6 handsets can be registered to the
base unit.
Important:
1
M
N (right soft key) #131
R The additional handset model
recommended for use with this unit is noted
on page 4. If another handset model is
used, certain operations may not be
available.
R All handsets registered to the base unit
are displayed.
2
3
MbN: Select the handset you want to
cancel. a MOKN
MbN: “Yes” a MOKN
R A confirmation tone sounds.
R The handset does not beep when
cancelling its own registration.
Registering a handset to the
base unit
4
MeN
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit (for example,
is displayed even when the handset is
Increasing the range of the base
unit
near the base unit), re-register the handset.
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
1
Handset:
M
N (right soft key) #130
2
Base unit:
Press and hold M N for about 5 seconds,
until the registration tone sounds.
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Programming
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1
2
M
N (right soft key) #138
MbN: Select the desired setting. a MOKN
a MeN
Note:
R After turning the repeater mode on or off,
may be displayed on the handset
momentarily. This is normal and the
handset can be used once
is displayed.
Registering the DECT repeater
(KX-A405AL) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1
Base unit:
Press and hold M N for about 5 seconds,
until the registration tone sounds.
R The next step must be completed
within 90 seconds.
2
3
DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and
indicator light
green.
Base unit:
To exit the registration mode, press M N.
R The registration tone stops.
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Caller ID Service
Phonebook name display
Using Caller ID service
Important:
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
R This unit is Caller ID compatible. To use
Caller ID features (such as displaying caller
phone numbers), you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Call waiting and Caller ID
compatible
If you subscribe to Caller ID service, your
handset displays the 2nd caller’s information
while talking. After you hear a call waiting
tone, the caller’s phone number will be
displayed.
You can answer the 2nd call, keeping the 1st
call on hold. Follow your service provider/
telephone company instructions using
MR/ECON. (Recall/flash function)
R If the phone number is stored in the
phonebook with its name, the caller’s name
will also be displayed.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
R Please contact your service provider/
telephone company for details and
availability in your area.
For Caller ID Type II users
Missed calls
When you receive a 2nd call during a
conversation, you will hear a signal tone
following the call waiting tone and the
conversation will be interrupted or muted
for a short period of time. This is not a fault
of the product as these events are normal.
R The tones are generated by your service
provider/telephone company.
If a call is not answered, the unit treats it as a
missed call and
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 32),
display. When you receive another new call,
is displayed again.
is displayed. This lets you
disappears from the
Note:
R Even when there are unviewed missed
Caller list
Important:
calls,
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
R Only 1 person can access the caller list at a
time.
– Being replaced on the base unit or
charger.
R Make sure the unit’s date and time setting
is correct (page 14).
– Pressing MeN.
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Caller ID Service
Viewing the caller list and calling
back
Erasing all caller information
1
2
MCN (
)
1
2
MCN (
)
M
N a MbN: “Yes” a MOKN a MeN
Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
Storing caller information to the
phonebook
R You can see the detailed information
about the caller by pressing M
N
1
2
MCN (
MbN: Select the desired entry. a M
a M
)
when in multiple display mode.
N
3
To call back, press M
To exit, press MeN.
N.
N
3
4
5
MbN: “Save CID” a MOKN
Note:
MbN: “Phonebook” a MOKN
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another handset.
R If the call matches an entry in the call
To store the name, continue from step 3,
“Adding entries”, page 18.
barred list, the number is logged with
(page 27).
R If you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 28).
Editing a caller’s phone number
before calling back
1
2
3
4
MCN (
N a MbN: “Edit”a MOKN
Edit the number.
)
N
M
R Press dial key (0 to 9) to add, MCN to
delete.
5
M
N
Erasing selected caller
information
1
2
3
MCN (
MbN: Select the desired entry.
N a MbN: “Yes” a MOKN a MeN
)
M
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Answering System
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting Only” as the recording
time setting (page 37).
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press M
N to turn on/off the answering
system.
R When the answering system is turned on,
the answer on indicator lights up.
Important:
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
Handset
1
2
To turn on:
M
N (right soft key) #327
To turn off:
M
N (right soft key) #328
MeN
Note:
Memory capacity (including your
greeting message)
R When the answering system is turned on,
is displayed next to the battery icon.
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
Note:
R When message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The answer on indicator on the base unit
flashes rapidly if the answering system is
turned on.
by pressing M
N on the handset. Call
screening can be set for each handset. The
default setting is “On”.
1
2
M
N (right soft key) #310
–
and the total number of new
messages are not displayed on the
handset even if the answering system is
turned on.
MbN: Select the desired setting. a MOKN
a MeN
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1
M
N (right soft key) #302
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Answering System
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
2
3
MbN: “Yes” a MOKN
After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
Operating the answering system
during playback
4
5
Press MnN to stop recording.
MeN
Key
Operation
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
MjN or MkN
Adjust the speaker volume
*1
M
M
M
M
N
N
Repeat message
Skip message
Stop playback
N
Erase currently playing
message
N
message, the previous message is
played.
– If the message recording time (page 37)
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Erasing all messages
Press M N 2 times while the unit is not in use.
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
Listening to messages
using the handset
When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
1
2
M
N (right soft key) #304
MOKN a MeN
1
To listen to new messages:
N (right soft key) #323
To listen to all messages:
N (right soft key) #324
Playing back the greeting
message
M
M
1
2
M
N (right soft key) #303
2
Note:
When finished, press MeN.
MeN
R To switch to the receiver, press M
N.
Listening to messages
using the base unit
Listening to messages from the
message list
When new messages have been recorded,
You can select the item to play back.
M
N on the base unit flashes.
1
M
N (right soft key) #329
Press M
N.
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Answering System
*1 If pressed within the first 5 seconds of a
message, the previous message is
played except when playing back from
the message list.
*2 When you play a message from the
message list, the unit stops message
playback and the display goes back to the
message list.
2
3
MbN: Select the desired item from the
message list. a M
R You can erase the selected message
N
as follows:
M
N a MbN: “Erase” a MOKN a
MbN: “Yes” a MOKN
When finished, press MeN.
*3 To resume playback:
MbN: “Play” a MOKN
*4 You can also erase as follows:
Note:
R If the item has already been heard, “ ” is
displayed, even if it was heard using
another handset.
M
N a MbN: “Erase” a MOKN a MbN:
“Yes” a MOKN
R “Message” is displayed in the message list
if the unit cannot receive caller information.
Calling back (Caller ID
subscribers only)
Operating the answering system
M
N (right soft key) a
a MOKN
If caller information is received for the call, you
can call the caller back while listening to a
message.
Key
Operation
MDN or MCN
Adjust the receiver or
speaker volume
(during playback)
1
2
Press M N during playback.
MbN: “Call Back” a MOKN
1 or MFN
2 or MEN
3
Repeat message
(during playback)
Editingthe numberbeforecallingback
*1
1
2
3
Press M N during playback.
Skip message
(during playback)
*2
MbN: “Edit & Call” a MOKN
Enter the “Settings”
menu
Edit the number. a M
N
4
Play new messages
Erasing all messages
5
Play all messages
1
2
M
N (right soft key) #325
6
Play greeting message
Record greeting message
Turn answering system on
MbN: “Yes” a MOKN a MeN
76
8
*3
M
N
Pause message
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
9 or MnN
Stop recording
Stop playback
0
Turn answering system off
*4
Erase currently playing
message
*4
*5
*6
Erase all messages
Reset to a pre-recorded
greeting message
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Answering System
Remote access code
Remote commands
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key
Operation
Important:
1
Repeat message
(during playback)
*1
R In order to operate the answering system
remotely, you must first set a remote
access code.
2
Skip message
(during playback)
1
2
M
N (right soft key) #306
4
5
6
7
9
Play new messages
Play all messages
To turn on remote operation, enter the
desired 3-digit remote access code.
Play greeting message
Record greeting message
3
MOKN a MeN
Stop recording
Stop playback
Deactivating remote operation
Press * in step 2 on “Remote access code”
page 36.
R The entered remote access code is deleted.
0
Turn answering system off
Erase currently playing message
Erase all messages
*4
*5
*6
Reset to a pre-recorded greeting
message (during greeting
message playback)
Using the answering system
remotely
1
2
3
Dial your phone number from a
touch-tone phone.
*#
End remote operation
(or hang up)
After the greeting message starts, enter
your remote access code.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 36).
Turning on the answering system
remotely
4
When finished, hang up.
If the answering system is off, you can turn it
on remotely.
Voice guidance
During remote operation, the unit’s voice
to perform a specific operation, or press 2 to
listen to more available operations.
1
2
3
Dial your phone number from a
touch-tone phone.
Let the phone ring 15 times.
R A long beep is heard.
Note:
Enter your remote access code within 10
seconds after the long beep.
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 35).
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Answering System
Alternatively you can leave this service
connected and change the “Number of
Rings” to a shorter duration on your unit
so your unit’s answering machine can pick
up the call prior to the voice mail provided
by your service provider/telephone
company.
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 9
rings, or “Auto”.
The default setting is “5 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 36), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1
2
M
N (right soft key) #305
MbN: Select the desired setting. a MOKN
a MeN
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time” page 37.
1
2
M
N (right soft key) #211
MbN: Select the desired setting. a MOKN
Note:
For service provider voice mail
subscribers
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 33).
To receive voice mail and use the answering
system properly, please note the following:
service provider/telephone company
(page 38). You will need to first subscribe
or activate this service through your service
provider/telephone company. Contact your
service provider/telephone company on
how to operate this service and how you
will be notified that you have messages on
your voice mail.
To use this service, you will be required to
leave your answering machine off on your
unit.
This will allow the voice mail to receive any
messages.
R To use the unit’s answering machine rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to have it removed or
deactivated permanently or temporarily.
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages,
is
displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If
still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 33).
For details, see page 37.
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Intercom/Locator
2
3
4
MbN: “Intercom” a MOKN
Intercom
Intercom calls can be made between
handsets.
MbN: Select the desired unit. a MOKN
Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside call.
Note:
5
To complete the transfer:
Press MeN.
R When paging the handset, the paged
handset beeps for 1 minute.
R The outside call is being routed to the
destination unit.
To establish a conference call:
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press MeN, then press
M
N a MbN: “Conference” a MOKN
M
N.
R To leave the conference, press
MeN. The other 2 parties can
continue the conversation.
R To put the outside call on hold: M
a MbN: “Hold” a MOKN
Making an intercom call
N
1
2
M
N (right soft key) a M
N
MbN: Select the desired unit. a MOKN
R To stop paging, press MeN.
To resume the conference: M N a
MbN: “Conference” a MOKN
R To cancel the conference: M N a
MbN: “Stop Conference” a MOKN
You can continue the conversation
with the outside caller.
3
When you finish talking, press MeN.
Answering an intercom call
1
2
Press M
N to answer the page.
Answering a transferred call
When you finish talking, press MeN.
Press M
N to answer the page.
Handset locator
You can locate a misplaced handset by
paging it.
1
Base unit: Press M N.
R All registered handsets beep for 1
minute.
2
To stop paging:
Base unit: Press M N.
Handset: Press MeN.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1
During an outside call, press M N to put
the call on hold.
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 40).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
Alphabet character table (ABC)
1
2 3
4
5 6 7
8
9 y
z
Numeric entry table (0-9)
z
1
2
3
4
5
6
7
8
9 y
Greek character table (
)
z
1
2
3
4
5
6
7
8
9 y
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Useful Information
Extended 1 character table (
)
z
1
2 3
4
5 6
7
8
9 y
R The following are used for both uppercase and lowercase:
Extended 2 character table (
)
z
1
2
3
4
5
6
7
8
9 y
R The following are used for both uppercase and lowercase:
Cyrillic character table (
)
z
y
1
2
3
4
5
6
7
8
9
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Useful Information
Error messages
Display message
Cause/solution
Base no power
or
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
No link to base.
Reconnect main base
AC adaptor.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 29).
Check Phone Line
R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error
R Recording was too short. Try again.
Memory Full
R The phonebook memory is full. Erase unwanted entries
(page 18).
35).
(page 28).
Use rechargeable
battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
subscribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem
Cause/solution
The handset does not
turn on even after
installing charged
batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 29).
The handset display is
blank or dark.
– pressing M
N when on a call.
– pressing MeN at all other times.
R “LCD in charging” is set to “Off” while on charge. Change
the setting (page 24).
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
Programmable settings
Problem
Cause/solution
The display is in a
R Change the display language (page 13).
language I cannot read.
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 30).
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Useful Information
Problem
Cause/solution
I cannot register a
handset to a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 29).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/
R Battery charge is low. Fully charge the batteries (page 10).
or
flashes.
I fully charged the
batteries, but
R Clean the battery ends (
dry cloth and charge again.
R It is time to replace the batteries (page 9).
,
) and the charge contacts with a
–
still flashes or
– the operating time
seems to be shorter.
Making/answering calls, intercom
Problem
is displayed.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 29).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 14).
Noise is heard, sound
cuts in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the telephone
Contact your DSL/ADSL provider for details.
Sound quality seems to
be getting worse.
R You have registered a handset that is not recommended
(page 4). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 15,
23).
R Night mode is turned on. Turn it off (page 27).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 23).
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Useful Information
Problem
Cause/solution
I cannot make a call.
R You dialled a call restricted number (page 28).
R The key lock feature is turned on. Turn it off (page 17).
R The unit is not designed to be used with rotary/pulse dialling
services.
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall socket.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the telephone
line between the base unit and the telephone line socket.
Contact your DSL/ADSL provider for details.
Caller information is slow R Depending on your service provider/telephone company, the
to display.
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to “Off” (page 23).
R Move closer to the base unit.
Time on the unit has
shifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 23).
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 33).
(page 34).
R The recording time is set to “Greeting Only”. Change the
setting (page 37).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
your service provider/telephone company (page 37).
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access code
(page 36).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 36).
R The answering system is turned off. Turn it on (page 36).
The unit does not emit
the specified number of
rings.
R If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.
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Useful Information
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Index
Hold: 16
I
Incoming call barring: 27
Intercom: 39
Index
K
Key finder: 23, 25
Key lock: 17
A
Additional handsets: 29
Alarm: 26
Keytones: 24
Answering calls: 15
Answering system: 33
Call screening: 33
Erasing messages: 34, 35, 36
Greeting message: 33
M
Making calls: 15
Missed calls: 31
Night mode: 27
Noise reduction: 16
Pause: 15
Phonebook: 18
PIN: 29
Power failure: 10
Power on/off: 13
Privacy mode: 24
Redialling: 15
Repeater: 29
Ringer tone: 23
N
P
Listening to messages: 34, 36
Message list: 34
Recording time: 37
Turning on/off: 33
Caller list: 31
Caller list edit: 32
Chain dial: 18
Character entry: 40
Conference calls: 39
Control type: 11
Direct command code: 21
Display
R
B
C
T
Speakerphone: 15
Speed dial: 20
Time adjustment: 23
Transferring calls: 39
Troubleshooting: 43
Voice mail: 38
Volume
V
Receiver: 15
Ringer (Base unit): 23
Ringer (Handset): 15, 23
Speaker: 15
D
Clock: 24
Colour: 24
Contrast: 24
Display mode: 14
Language: 13
Wallpaper: 24
E
Eco mode: 14
Equalizer: 16
Error messages: 42
F
Handset
Deregistration: 29
Locator: 39
Name: 27
Registration: 29
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For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Customer Care Centre Tel. No.: 132600
N52
Sales Department:
1 Innovation Road, Macquarie Park NSW 2113, Australia
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2013
*PNQX5877ZA*
*PNQX5877ZA*
PNQX5877ZA TT0213YK0 (E)
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