BCM 4.0 for BCM1000 Installation and
Maintenance Guide Addendum
BCM 4.0
Business Communications Manager
Document Status: Standard
Document Version: 02
Part Code: N0060603
Date: June 2006
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SOFTWARE LICENSE
NORTEL NETWORKS INC. (“NORTEL NETWORKS”) TELECOMMUNICATION PRODUCTS
THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER
("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING
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THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, RETURN THE
UNUSED SOFTWARE AND THE ASSOCIATED DOCUMENTATION TO NORTEL NETWORKS THROUGH A
NORTEL NETWORKS AUTHORIZED DISTRIBUTOR WITHIN FIVE (5) DAYS OF YOUR ACQUISITION OF
THE SOFTWARE FOR A REFUND.
Subject to the terms hereinafter set forth, NORTEL NETWORKS grants
to CUSTOMER and/or its representatives, with a "need to know," a
personal, non-exclusive license (1) to use the licensed software,
proprietary to NORTEL NETWORKS or its suppliers and (2) to use the
associated documentation. CUSTOMER is granted no title or ownership
rights, in or to the licensed software, in whole or in part, and CUSTOMER
acknowledges that title to and all copyrights, patents, trade secrets and/or
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and associated documentation are and shall remain the property of
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terminal numbers assigned, number of users, or some similar measure.
Expansion beyond the specified usage level may require payment of an
incremental charge or another license fee.
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Affix to each copy of licensed software made by it, in the same form
and location, a reproduction of the copyright notices, trademarks, and
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and/or NORTEL NETWORKS’ suppliers, appearing on the original
copy of such licensed software delivered to CUSTOMER; and retain
the same without alteration on all original copies; and
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Issue instructions to each of its authorized employees, agents and/or
representatives to whom licensed software is disclosed, advising
them of the confidential nature of such licensed software and to
provide them with a summary of the requirements of this License; and
Return the licensed software and all copies through an Authorized
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CUSTOMER chooses to permanently cease using it.
NORTEL NETWORKS considers the licensed software to contain "trade
secrets" of NORTEL NETWORKS and/or its suppliers. Such "trade
secrets" include, without limitation thereto, the specific design, structure
and logic of individual licensed software programs, their interactions with
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programming techniques employed therein. In order to maintain the "trade
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the licensed software is being delivered to CUSTOMER in object code
form only.
CUSTOMER shall not:
•
•
•
•
Use licensed software (i) for any purpose other than CUSTOMER’s
own internal business purposes and (ii) other than as provided by this
License; or
Allow anyone other than CUSTOMER’s employees, agents and/or
representatives with a "need to know" to have physical access to
licensed software; or
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property rights in any licensed software, and/or any third party owning
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software was derived, are intended third party beneficiaries of the License.
All grants of rights to use intellectual property intended to be
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rights shall be inferred or shall arise by implication.
Make any copies of licensed software except such limited number of
object code copies in machine readable form only, as may be
reasonably necessary for execution or archival purposes only; or
Make any modifications, enhancements, adaptations, or translations
to or of licensed software, except as may result from those
CUSTOMER interactions with the licensed software associated with
normal use and explained in the associated documentation; or
CUSTOMER warrants to NORTEL NETWORKS that CUSTOMER is
not purchasing the rights granted by this License in anticipation of
reselling those rights.
•
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Attempt to reverse engineer, disassemble, reverse translate,
decompile, or in any other manner decode licensed software, in order
to derive the source code form or for any other reason; or
CUSTOMER shall:
Make full or partial copies of any documentation or other similar
printed or machine-readable matter provided with licensed software
unless the same has been supplied in a form by NORTEL
NETWORKS intended for periodic reproduction of partial copies; or
•
Hold the licensed software in confidence for the benefit of NORTEL
NETWORKS and/or NORTEL NETWORKS’ suppliers using no
less a degree of care than it uses to protect its own most confidential
and valuable information; and
•
Export or re-export licensed software and/or associated
documentation by downloading or otherwise from the fifty states of
the United States and the District of Columbia.
•
•
Keep a current record of the location of each copy of licensed
software made by it; and
Install and use each copy of licensed software only on a single CPU
at a time (for this purpose, single CPU shall include systems with
redundant processing units); and
PLEASE REFER TO THE NEXT PAGE
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Except for Java Product (as defined herein below), CUSTOMER may
assign collectively its rights under this License to any subsequent owner
of the associated hardware, but not otherwise, subject to the payment of
the then current license fee for new users, if any. No such assignment shall
be valid until CUSOMTER (1) has delegated all of its obligations under
this License to the assignee; and (2) has obtained from the assignee an
unconditional written assumption of all such obligations; and (3) has
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and assumption; and (4) has transferred physical possession of all licensed
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acquired by CUSTOMER through this License are assignable. Any
attempted assignment of rights and/or transfer of licensed software not
specifically allowed shall be void and conclusively presumed a material
breach of this License.
The rights and obligations arising under this License shall be construed in
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court of competent jurisdiction finds any provision of this License or
portion thereof to be unenforceable, that provision of the License shall be
enforced to the maximum extent permissible so as to effect the intent of
the parties and the remainder of this License shall continue in full force
and effect.
This License constitutes the entire agreement between the parties with
respect to the use of the licensed software and the associated
documentation, and supersedes all prior or contemporaneous
understandings or agreements, written or oral, regarding such subject
matter. No amendment to or modification of this License will be binding
unless in writing and signed by a duly authorized representative of
NORTEL NETWORKS.
If NORTEL NETWORKS (i) claims a material breach of this License, and
(ii) provides written notice of such claimed material breach to
CUSTOMER and (iii) observes that such claimed material breach remains
uncorrected and/or unmitigated more than thirty (30) days following
CUSTOMER’s receipt of written notice specifying in reasonable detail
the nature of the claimed material breach, then CUSTOMER
acknowledges that this License may be immediately terminated by
NORTEL NETWORKS and CUSTOMER further acknowledges that any
such termination shall be without prejudice to any other rights and
remedies that NORTEL NETWORKS may have at law or in equity.
EXPRESS LIMITED WARRANTIES FOR ANY ITEM OF LICENSED
SOFTWARE, IF ANY, WILL BE SOLELY THOSE GRANTED
DIRECTLY TO CUSTOMER BY DISTRIBUTOR. OTHER THAN AS
SET FORTH THEREIN, THIS LICENSE DOES NOT CONFER ANY
WARRANTY TO CUSTOMER FROM OR BY NORTEL NETWORKS.
THE LICENSED SOFTWARE IS PROVIDED BY NORTEL
NETWORKS "AS IS" AND WITHOUT WARRANTY OF ANY KIND
OR NATURE, WRITTEN OR ORAL, EXPRESS OR IMPLIED,
INCLUDING
(WITHOUT
LIMITATION)
THE
IMPLIED
WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A
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THIS LIMITATION OF WARRNATIES WAS
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MATERIAL
FACTOR IN THE ESTABLISHMENT OF THE LICENSE FEE
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IN NO EVENT WILL NORTEL NETWORKS AND/OR NORTEL
NETWORKS’ SUPPLIERS AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE TO OR THROUGH
CUSTOMER
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BUSINESS INFORMATION, BUSINESS INTERRUPTION, OR
OTHER ECONOMIC DAMAGE, AND FURTHER INCLUDING
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USE THE LICENSED SOFTWARE OR BREACH OF ANY
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OF WHETHER NORTEL NETWORKS AND/OR NORTEL
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TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.
Restricted Rights. Use, duplication or disclosure by the United States
government is subject to the restrictions as set forth in the Right in
Technical Data and Computer Software Clauses in DFARS
252.227-7013(c) (1) (ii) and FAR 52.227-19(c) (2) as applicable.
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Contents
How to use this addendum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What’s new in BCM 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Page 23, MSC IP call processing hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Page 44, Analog station modules and analog devices . . . . . . . . . . . . . . . . . . . . . . . . 12
Page 55, Chapter 3, Auxiliary equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Page 64, Explaining double density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 64, Setting offsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 69, Environment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 110, Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Pages 126–131, Setting initial system configurations . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pages 131, Entering the software keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pages 160–161, New chapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Shutting down the system hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Page 171, Software restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Page 184, Initializing the hard disk (single-disk system BCM 3.01
and newer systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Page 196, Controlling and monitoring mirroring operations . . . . . . . . . . . . . . . . . . . . 18
Page 229, Determining the status of a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Page 233, Appendix A, Defining region-based defaults . . . . . . . . . . . . . . . . . . . . . . . 20
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Contents
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Data parameter requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the default BCM system IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the crossover connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting through Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting through the serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Null modem cable setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
To display the configuration menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Software keycode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Initial parameters overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Configuring the media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring modem settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Checking for software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Customizing security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Performing a backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Market profile attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Media bay module availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
FEM MBM–Norstar trunk cartridge combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Time zones and language information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Time and date format based on language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Core parameters for market profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Global analog trunk parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
ISDN line services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Analog and digital trunk types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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Contents
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Chapter 1
About this document
The purpose of this addendum is to provide updates to the BCM1000 Installation and Maintenance
Guide (N0008587 01) for the release of BCM 4.0 software.
For information on upgrading to BCM 4.0 software, refer to the Upgrade Guide for BCM 4.0.
How to use this addendum
To perform installation and maintenance of a BCM1000 system running BCM 4.0 software, use
the BCM1000 Installation and Maintenance Guide (N0008587 01) for BCM 3.7 as the main
document. Then refer to this addendum for updates and changes to the installation and
maintenance information for BCM 4.0 software.
What’s new in BCM 4.0
The primary changes from BCM 3.7 to BCM 4.0 are:
•
Operating system: A Linux operating system (OS) replaces Windows NT® Embedded for
BCM 4.0 systems.
•
Element Manager: Element Manager replaces Unified Manager as the primary BCM
management tool. Use Element Manager to configure a BCM 4.0 system; Unified Manager
does not function with a BCM 4.0 system. If you need to configure a pre-BCM 4.0 system (for
example, BCM 3.6/3.7), then you must use Unified Manager; Element Manager does not
function with a pre-BCM 4.0 system.
•
•
•
New IP Phone support: BCM 4.0 supports the following new IP Phones: 1120, 1140, 2007,
2033, WLAN handset 2212, and the IP Phone KEM.
Administrator account: In a BCM 4.0 system, the default administrator account is nnadmin,
instead of ee_admin, and the password is PlsChgMe!.
Keycode functionality: You no longer require a keycode for each feature; you now require
only one keycode to enable software features on the BCM 4.0 system. The single keycode is
generated from multiple feature selections using the Nortel keycode retrieval system (KRS).
•
Market profiles and software loads: In BCM 4.0, there are only three software loads (instead
of the five for BCM 3.7); T1 CT2 and E1 CALA are removed. If the BCM 3.6/3.7 system was
running a T1 CT2+ load then it is upgraded with a T1 Etiquette load and if it was running an
E1 CALA load, then it is upgraded with an E1 Global load. These changes are automatically
implemented as part of the upgrade process; no user intervention is required.
•
•
Telset administration: BCM 4.0 supports Telset administration (see BCM 4.0 Telset
Administration Guide).
USB support: BCM 4.0 adds support for USB ports on the BCM200/400 systems (not
supported on BCM1000). This support includes file loading and UPS connection through the
USB port.
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10 Chapter 1 About this document
•
•
UPS support over USB: UPS connectivity through the USB port is supported in BCM 4.0 for
the BCM200/400 system for graceful shutdown (not supported on BCM1000).
Multimedia Contact Center: All custom files (html and txt) are case sensitive and must
match the format shown in default interface folder in CallPilot Manager after upgrading to
BCM 4.0. All custom interfaces created in BCM 3.6/3.7 are also case sensitive and must match
the format shown in CallPilot Manager after upgrading to BCM 4.0.
Note: The Startup Profile is not available for BCM1000 systems.
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Chapter 2
Documentation updates for BCM 4.0
This section provides updates to the BCM1000 Installation and Maintenance Guide
(N0008587 01).
General changes
The following changes apply throughout the document, even if not specifically identified:
•
Replace references to Unified Manager with Element Manager. Any related procedures are
documented, since Element Manager functions differently than Unified Manager.
•
The Programming Operations Guide for BCM 3.7 does not exist in BCM 4.0. The content can
be found in the BCM 4.0 Administration Guide and the BCM 4.0 Networking Configuration
Guide.
You can also refer to the online Help within Element Manager for information on using
Element Manager to configure and maintain your system.
•
The Quick Start wizard (available in BCM 3.7) is not supported in BCM 4.0. The initial
configuration of the system is done using Element Manager.
Page 3, Preface
Page 22, Data networking components
The sentence, “Modem card (North American systems only) — a V.90 modem that sends and
receives data using the public telephone system,”
should be, “Modem card (North American systems only) — a (V.90 or V.92) modem that sends
and receives data using the public telephone system.”
Page 23, MSC IP call processing hardware
The first bullet should be replaced with the following information.
•
DS30 buses are internal communication paths controlled by the MSC. Each DS30 bus
provides a possible 32 signaling channels (B1 and B2) and 32 media channels. In BCM 3.0
software, the B2 channels were reconfigured as B1 channels for station modules. As a result,
DS30 02 to 07 were configured to support 32 telephones on each bus configured with
DSM16+, DSM32+ modules set to double density. The ASM 8 module could also be
supported on all four offsets as of that software release.
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12 Chapter 2 Documentation updates for BCM 4.0
Page 33, Chapter 2, Telephony hardware
The following information should be deleted.
BCM 3.0 software introduced the concept of Full Double Density (FDD) and Partial Double
Density (PDD). On the default system, DS30 02 to 05 were defaulted to FDD, which provides 32
new ports for connecting digital telephones. To use the FDD feature, DSM16+, DSM32+ media
bay modules are configured to double density. DS30 06 and 07 default to PDD, but can be
configured to FDD.
Warning: Changing DS30 06 and 07 to FDD
Once you change DS30 06 and 07 to FDD, Companion telephones can no longer
be supported. This change cannot be reversed.
Page 44, Analog station modules and analog devices
Table 6, Analog engineering specifications, should be replaced with the table below:
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 1 of 2)
Specification
ATA2
ASM8
ASM8+
GASM8
GASI
Ringing frequency
(North America)
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
Ringing frequency
(Europe)
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
Ringing voltage (North 80 V rms 10% 55 V rms 10% 65 V rms 10% 65 V rms 10% 65 V rms 10%
America)
Ringing voltage
(Europe)
75 V rms +/-
10%
N/A
65 V rms 10% 65 V rms 10% 65 V rms 10%
Loop current
20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum
-48 V dc 10% -48 V dc 10% -29 V dc 10% -48 V dc 10% -48 V dc 10%
Battery feed voltage
FIC code
OL13ABC
3
N/A
1
N/A
2
N/A
2
N/A
2
Ringer equivalency
number
ATA2 to BCM loop
135 ohms
N/A
N/A
N/A
N/A
resistance (cable only) (800 m of
0.5-mm wire or
2600 ft of 24
AWG wire)
Analog loop resistance 1300 ohms
250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231
m of 0.5-mm m of 0.5-mm m of 0.5-mm m of 0.5-mm
wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)
on terminal side for
voice applications
(cable only)
(7200 m of
0.5-mm wire or
26000 ft of 24
AWG wire)
Analog loop resistance 200 ohms (1231 250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231
on terminal side for
data applications
(cable only)
m of 0.5-mm
wire or 4000 ft of wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)
m of 0.5-mm
m of 0.5-mm
m of 0.5-mm
m of 0.5-mm
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Chapter 2 Documentation updates for BCM 4.0 13
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2)
Specification
ATA2
ASM8
ASM8+
GASM8
GASI
Input impedance at tip 600 ohms
and ring
600 ohms
600 ohms
600 ohms
600 ohms
Return loss
> 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
terminated with terminated with terminated with terminated with terminated with
600 ohms)
600 ohms)
600 ohms)
600 ohms)
600 ohms)
Insertion loss on an
internal call
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5
dB
dB
dB
dB
dB
Insertion loss on an
external call
ATA2 to BCM
loss 2.2 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to
ATA2 loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB
1.0 dB
1.0 dB
1.0 dB
1.0 dB
1.0 dB
MWI type (see Note)
Stutter tone
Stutter tone
Stutter tone/
/ Voltage MWI
(CO: 120 V)
Stutter tone/
Reverse polarity/ Reverse polarity/
Voltage MWI
(CO: 120 V)
Stutter Tone/
Voltage MWI
(PBX: 90 V)
Disconnect
supervision types
N/A
N/A
OSI EIA/TIA 464 OSI EIA/TIA 464 N/A
section
section
4.5.10.2.4/
4.5.10.2.5.1
4.5.10.2.4/
4.5.10.2.5.1
Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value.
Page 52, Legacy mobility equipment
This section should be removed.
The listed equipment, NetVision, Companion, and DECT, is not supported in BCM 4.0 (DECT is
still supported in European markets).
Page 55, Chapter 3, Auxiliary equipment
The first two paragraphs should be removed and replaced with the following information:
You require a personal computer to run Element Manager. You use Element Manager to configure
and manage the BCM system through a connection between your computer and the BCM system
(either through the LAN or using an Ethernet crossover cable). To work with Element Manager,
you require the correct version of Element Manager installed on your computer.
The computer you will use to run Element Manager must meet the following requirements:
•
•
•
•
Operating system: Windows 98SE, Windows 2000, Windows XP
RAM: minimum 256 MB (512 MB recommended)
Disk space: 150 MB
Browser: Internet Explorer (IE) 5.5 or IE 6.0 (recommended)
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14 Chapter 2 Documentation updates for BCM 4.0
•
Element Manager access is also supported through a Citrix server
For information on downloading and installing Element Manager, refer to “Using Element
Page 64, Explaining double density
The paragraph at the top of page 64 should be deleted, since Companion is not supported and PDD
is not required.
Default BCM 3.0 and newer systems are configured as Partial Double Density (PDD) systems, in
that they maintain DS30 06 and 07 in the original configuration of 16 DNs per bus. This
accommodates those systems which use Companion. The system can be set to Full Double Density
(FDD) at system startup or once the system is setup. When the system is set to FDD, DS30 06 and
07 allow access to the second set of DNs, and they are no longer available for Companion
operation.
Page 64, Setting offsets
The following paragraph should be changed as follows:
For station modules, each bus supports 16 telephones or telephony devices for station modules that
support single density, or which are set to single density in the case of the DSM16+ and DSM32+,
or on DS30 06 and 07 if the system remains set to Partial Double Density (PDD). On each bus that
supports double density, DSM16+ and DSM32+ modules set to double density have access to
eight telephones per offset, for a total of 32 telephones per DS30 bus if the offsets are fully loaded.
Page 69, Environment checklist
The fourth bullet should be replaced with the following:
•
within the temperature ranges of 0°C and 40°C (32°F and 104°F)
Page 70, Electrical requirements
The second bullet should be replaced with the following:
•
The supplied power must be 100/240 V AC, 50/60 Hz, and 10 A minimum service with a
third-wire safety ground. The third-wire safety ground provides shock protection and prevents
electromagnetic interference.
Page 88, Double density example
Figure 38 should be deleted.
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Chapter 2 Documentation updates for BCM 4.0 15
Page 110, Shutting down the system
The procedure about how to shut down the system should be replaced with the following section.
Performing a system shutdown
If there is a need to perform maintenance, the system may already be powered down. If this is the
If the system is still operating, perform the following procedures:
•
•
To shut down the system software
1
2
Check for a recent backup of the BCM system programming.
If there is no recent backup, use Element Manager to back up the system data. For information
about backing up the system data, refer to the BCM 4.0 Administration Guide.
3
4
5
In Element Manager, from the Administration tab, click the Utilities folder to expand it.
From the Utilities folder, select Reset.
Click Shutdown System to prepare the system for power disconnect.
This action will stop all services. All Element Manager sessions will be disconnected from the
system. The BCM system can be restored to service only by powering the BCM system off and
back on again.
6
7
Click Ok.
The progress update dialog box appears and the BCM system begins the shutdown process.
When the shutdown process is complete, the final warning dialog box appears, and the LEDs
enter the flashing state.
Click Ok to disconnect Element Manager.
When the shutdown Element Manager is disconnected, the system gives an audible beep. The
LEDs remain in the flashing state until the hardware is shutdown (see “To shutdown the
If the system hardware is not shutdown within about 15 minutes, it automatically boots up
again.
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To shutdown the system hardware
Warning: Remove all of the connections to the BCM system before you power down the
system.
Failure to disconnect lines before you power down the system can cause damage to the
system.
1
Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion
unit. This includes the data connections on the MSC.
Mark the cables to ensure correct reconnection.
Warning: You must disconnect power from the main unit after you have performed an
Element Manager shutdown. The main unit cannot start operating again until after power
has been disconnected and then reconnected.
2
3
4
Turn off the power switch located at the back of the BCM main unit and expansion unit.
Disconnect the BCM main unit and expansion unit power cords from the AC outlet.
Ensure you have room to access the part you are working on. Remove the BCM main unit
from the rack, if necessary.
Pages 126–131, Setting initial system configurations
This section should be removed. The initial system configuration will be done after the rest of the
equipment is installed.
Pages 131, Entering the software keycodes
This section should be removed. The keycode feature is discussed in another section of the
addendum.
Pages 144-146, Telephone port and DN cross-reference
The Note on page 144 should be modified as follows.
Note: The following table is based on a system with three-digit DNs, with a start
DN of 221. If your system has longer DNs, the system automatically adds a repeat
of the first digit for each additional DN length unit. i.e. 221 becomes 2221. Also,
note on the tables below that DN numbering differs between systems that were
upgraded from BCM 2.5 software and systems that were new with BCM 3.0 or
newer software.
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Chapter 2 Documentation updates for BCM 4.0 17
In Tables 37 and 38 on page 145 and 146 respectively, the references to PDD should be deleted.
Pages 160–161, New chapters
The following chapters should be inserted between Chapter 13, “Installing optional telephony
equipment” and Chapter 14, “Troubleshooting.” These chapters are located at the back of this
addendum (the chapters should be viewed in the order given):
•
•
•
•
•
Pages 168–169, Shutting down the system software and
Shutting down the system hardware
These sections should be replaced with the information in this section,“Page 110, Shutting down
Page 171, Software restart
This procedure should be changed to:
If you did not shut down the system, restart the software:
1
2
3
In Element Manager, from the Administration tab, click the Utilities folder to expand it.
From the Utilities folder, select Reset.
Click Reboot BCM System to reboot the system.
Warning: When you restart the system, all IP clients, voice mail, and VoIP ports
are not available until the system services restart.
If you have a mirrored disk system, once the services restart, the system
automatically ensures the mirrored disk is updated.
Page 179, Initializing the hard disk (single-disk system BCM
2.5/2.5.1)
This section should be removed.
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Page 182, Initializing the hard disk (single-disk system BCM
3.0)
This section should be removed.
Page 184, Initializing the hard disk (single-disk system BCM
3.01 and newer systems)
This section should be removed and replaced with the following information.
Initializing the hard disk
The BCM system is normally initialized prior to shipment. However, if you have to replace the
hard disk in a standard single-disk system, use this procedure to initialize the BCM software.
After initialization, you must restore the configuration data to the BCM. Use the backup and
restore utility (BRU) to restore configuration data. Nortel recommends that you maintain a current
configuration backup. If you do not have a current backup, enter the configuration data manually.
Note: When you replace a hard disk, IP configuration data is lost. The BCM system IP
address defaults to 10.10.10.1.
Perform the following procedures after you replace the hard disk and the system has booted up.
To initialize the hard disk in a single disk configuration
1
Ensure the Power (LED 1), Temp (LED 9), and Fan (LED 10) LEDs on the BCM main unit are
lit.
2
3
Connect to the BCM system.
Do one of the following:
•
•
Manually reenter configuration data.
Restore system and data information (except Telephony and Registry) from your backup data.
For information on how to restore data to your system from a backup, refer to the BCM 4.0
Administration Guide.
Note: Perform a backup only on similar software versions.
Page 196, Controlling and monitoring mirroring operations
This section should be replaced with the following information:
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Chapter 2 Documentation updates for BCM 4.0 19
You can monitor and control disk mirroring through a control screen in Element Manager.
Under Administration > System Status > Disk mirroring, you can access a screen that allows
you to control the mirroring operation from your desktop, as well as display the status of the hard
Table 1 Disk mirroring settings
Tab
Field
Functions
Description
Settings
Version
Read-only field
Primary Master
Shows the current version of mirroring firmware.
Operation Mode
Mirror mode is disabled. The Primary disk is the
operating disk.
Mirror Master
Mirror mode is disabled. The Mirrored disk is now
the operating disk.
Mirror Mode
Auto
The system is in Mirror mode.
Ultra UDMA
The interface speed to the hard disk is set
automatically. This is the default.
Mode
The interface speed to the hard disk is set to a
specific timing.
Note: Changing the speed from auto could
significantly affect system performance.
Beep Timing
Disable
The failure tone is disabled.
Continuous
The audible tone will beep continuously if a failure
occurs.
XX seconds/minutes
The audible tone will beep for the period chosen if
a failure occurs.
Default: BEEP_30Seconds.
Status
DuplWin Dll version
<current version number>
N/A
Shows the version or N/A if no version is found.
Primary Master Status Good, Bad, or N/A
Indicates the current status of the primary hard
disk.
Mirror Master Status
Initialization Status
Good, Bad, or N/A
Indicates the current status of the secondary hard
disk.
Started, Finished, Failed,
Shutdown, or N/A
Indicates current status of the initialization
process.
Configuration menu item
Set Buzzer ON
If turned on, you can control the module buzzer
remotely.
Set Buzzer OFF
If turned off, the module buzzer can only be
controlled from the front of the controller.
Report menu item
Status Screen
Launches a new browser window that displays
mirroring summary. The summary shows which
hard disks are installed, where they are placed,
and which is the active hard disk.
Drive Status
Refresh
Displays a status bar to indicate process of
mirroring.
View
Use this to update the status screen.
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Page 229, Determining the status of a telephone
The procedure, “To find out the status of a set,” should be modified as follows.
To find out the status of a set
1
2
3
4
5
6
Open Element Manager and connect to your BCM system.
From the Configuration tab, click the Telephony folder to expand it.
From the Telephony folder, select Sets.
From the Sets subfolder, select Active Sets.
In the Active Sets panel, select the desired telephone.
Use the various tabs and the Details panel to view the status of the telephone.
Page 230, Moving telephones
The sentence, “You can move a Business Communications Manager digital telephone to a new
location within the system without losing its programmed settings if the telephone has been
enabled with Set relocation in system programming under Feature programming,”
should be, “You can move a BCM digital telephone to a new location within the system without
losing its programmed settings if the system has been enabled with Set relocation (Configuration
> Telephony > Global Settings > Feature Settings).”
Page 233, Appendix A, Defining region-based defaults
This appendix should be removed and replaced with the chapter, “Market profile attributes” on
Page 254, Set DNs and port numbers
In Table 64 on page 254, the references to PDD should be deleted.
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21
Appendix A
Getting started
About this guide
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum describes how to
install, configure, and maintain the BCM200 and BCM400 hardware running Business
Communications Manager (BCM) 4.0 software.
The concepts, operations, and tasks described in this guide relate to the hardware of the BCM
system. This guide provides task-based information on how to install the hardware components
and perform basic configuration tasks.
Use Element Manager, Startup Profile, and Telset Administration to configure various BCM
parameters.
In brief, the information in this guide explains:
•
•
•
•
Installing hardware components
Starting and initializing the system hardware
Replacing components
Testing the system
Audience
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum is directed to
installers responsible for installing, configuring, and maintaining BCM 4.0 systems.
To use this guide, you must:
•
•
•
be an authorized BCM 4.0 installer or administrator within your organization
know basic Nortel BCM terminology
be knowledgeable about telephony and IP networking technology
Acronyms
The following is a list of acronyms used in this guide.
Table 1 Acronyms (Sheet 1 of 3)
Acronym
Description
ACU
AIS
Audio conference unit
Alarm indication system
American Power Conversion
APC
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22 Appendix A Getting started
Table 1 Acronyms (Sheet 2 of 3)
Acronym
Description
ASM
ATA
Analog station module (analog station media bay module)
Analog terminal adapter
BCM
BRIM
CAP
CFA
Business Communications Manager
Basic rate interface module (basic rate interface media bay module)
Central answering position
Carrier failure alarm
CLID
CO
Calling line identification
Central office
CSU
CTM
DDIM
DECT
DIMM
DMC
DSM
DSP
DSU
DTE
DTM
FEM
FRU
GASM
GATM
KEM
KIM
Channel service unit
Caller ID trunk module (caller ID trunk media bay module)
Digital drop and insert MUX
Digital enhanced cordless telecommunications
Dual in-line memory module
Digital mobility controller
Digital station module (digital station media bay module)
Digital signal processor
Data service unit
Data terminal equipment
Digital trunk module (digital trunk media bay module)
Fiber expansion module
Field replaceable unit
Global analog station module (global analog station media bay module)
Global analog trunk module (global analog trunk media bay module)
Key expansion module
Key indicator module
KRS
LAN
Keycode retrieval system (Nortel keycode retrieval system)
Local area network
LIU
Line isolation unit
MBM
MSC
MWI
NIC
Media bay module
Media services card
Message waiting indication
Network interface card
ONS
OSI
on-premise station
Open switch interval
PCI
Peripheral component interface
Processor expansion card
PEC
PSTN
Public switched telephone network
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Appendix A Getting started 23
Table 1 Acronyms (Sheet 3 of 3)
Acronym
Description
PSU
QoS
RAI
Power supply unit
Quality of service
Remote alarm indication
Redundant array of independent disks
Ringer equivalence number
Redundant feature option
Redundant power supply
Station auxiliary power supply
Safety extra low voltage
System status display
RAID
REN
RFO
RPS
SAPS
SELV
SSD
UPS
USB
VMWI
VoIP
WAN
Uninterruptable power supply
Universal serial bus
Visual message waiting indicator
Voice over Internet protocol
Wide area network
Symbols and conventions used in this guide
These symbols are used to highlight critical information for the BCM system.
Caution: Alerts you to conditions where you can damage the equipment.
Danger: Alerts you to conditions where you can get an electrical shock.
Warning: Alerts you to conditions where you can cause the system to fail or work
improperly.
Note: Alerts you to important information.
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24 Appendix A Getting started
Tip: Alerts you to additional information that can help you perform a task.
Security Note: Indicates a point of system security where a default should be
changed, or where the administrator needs to make a decision about the level of
security required for the system.
!
Warning: Alerts you to ground yourself with an antistatic grounding strap
before performing the maintenance procedure.
Warning: Alerts you to remove the BCM main unit and expansion unit power
cords from the AC outlet before performing any maintenance procedure.
These conventions and symbols are used to represent the Business Series Terminal display and
dialpad.
Convention
Example
Used for
Word in a special font (shown in
the top line of the display)
Command line prompts on display telephones.
Pswd:
Underlined word in capital letters
(shown in the bottom line of a
two-line display telephone)
Display option. Available on two-line display
telephones. Press the button directly below the
option on the display to proceed.
PLAY
Dialpad buttons
Buttons you press on the dialpad to select a
particular option.
£
These text conventions are used in this guide to indicate the information described:
Convention
Description
bold Courier
text
Indicates command names and options and text that you must enter.
Example: Use the infocommand.
Example: Enter show ip{alerts|routes}.
italic text
Indicates book titles.
plain Courier
text
Indicates command syntax and system output (for example, prompts
and system messages).
Example: Set Trap Monitor Filters
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Appendix A Getting started 25
Convention
Description
FEATURE
HOLD
RELEASE
Indicates that you press the button with the coordinating icon on
whichever set you are using.
Related publications
This section provides a list of additional documents referred to in this guide. There are two types
Technical Documents
System Installation
Upgrade Guide (N0060597)
BCM 4.0 Installation Checklist and Quick Start Guide (N0060602)
BCM1000 BCM 3.7 Installation and Maintenance Guide (N0008587 01)
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum (N0060603)
Keycode Installation Guide (N0060625)
System Programming
BCM 4.0 Administration Guide (N0060598)
BCM 4.0 Device Configuration Guide (N0060600)
BCM 4.0 Networking Configuration Guide (N0060606)
BCM 4.0 Telset Administration Guide (N0060610)
Telephones and Peripherals
BCM 4.0 Telephony Device Installation Guide (N0060609)
Digital Mobility
DECT Deployment and Demonstration Tool
Digital Mobility System Installation and Configuration Guide (N0000623)
T7406 Cordless Handset Installation Guide (P0606142)
IP Telephony
WLAN IP Telephony Installation and Configuration Guide (N0060634)
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26 Appendix A Getting started
Call Pilot
CallPilot Manager Set Up and Operation Guide (N0027247)
CallPilot Telephone Administration Guide (N0060618)
User Guides
There are no references to specific user guides.
How to get help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel Technical Support
Web site:
This site provides quick access to software, documentation, bulletins, and tools to address issues
with Nortel products. More specifically, the site enables you to:
•
•
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues
•
•
sign up for automatic notification of new software and documentation for Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical Support Web site, and have a
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
Getting Help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
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Appendix A Getting started 27
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
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Appendix B Initializing the system 29
Appendix B
Initializing the system
After you start the BCM system, you are ready to set the initial configuration parameters.
The initial configuration defines your BCM system to the network. It also gives the system a
unique identity and initial parameters. From that point, you can continue with the specific
configurations for your system, which are described in the BCM 4.0 Administration Guide and the
other user guides for each optional application you choose to add to your system.
Data parameter requirements
Obtain the following parameter values from an Internet service provider (ISP) or corporate
network administrator.
•
•
•
•
•
•
•
•
initial IP address and netmask for each network interface
primary (and optional secondary) DNS servers
default next-hop router
fractional T1 channel numbers (if you are using fractional TI)
system name
WAN link protocol
frame relay DLCI/CIR (if applicable)
V.90 or V.92 modem settings (North America only)
Using the default BCM system IP address
All BCM systems are shipped with this default address:
•
•
IP address: 10.10.10.1
Subnet: 255.255.255.0
If you can use the default IP address, you can connect the BCM system to the LAN. This enables
you to configure the BCM system, through Element Manager, from any PC connected to the LAN.
You can also connect to the BCM system using an Ethernet crossover cable (see “Using the
Warning: Before using the default address on your network, check with your system
administrator. If this address conflicts with the LAN settings, you can cause network
damage if you connect to the network without changing the IP address.
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30 Appendix B Initializing the system
If you must change the IP address (due to a conflict with your network), connect to the BCM
address using Telset Administration.
Using the Ethernet crossover cable
You use an Ethernet crossover cable connected to a computer with a network card to connect your
computer to the LAN card in the BCM main unit. With this connection, you can use Element
Manager to configure the BCM system when you are unable to immediately connect your system
to the LAN card or your system does not have a network connection.
You use this type of connection in these situations:
•
•
•
The computer you are using does not have access to the BCM system through the network.
The BCM system is not connected to a LAN or WAN.
You have to change the IP address and netmask for the BCM system before you connect it to
the network.
Setting the crossover connections
To connect to the BCM system using an Ethernet crossover cable, you need a computer equipped
required.
Figure 1 Ethernet crossover cable
3TD+
6TD-
1RD+
2RD-
3TD+
6TD-
1RD+
2RD-
Connecting through Ethernet crossover cable
Use the following two procedures to connect the Ethernet crossover cable and configure your
computer to connect to the BCM system.
To connect the Ethernet crossover cable
1
2
3
Shut down the computer.
Attach one end of the Ethernet crossover cable to the LAN card on the BCM main unit.
Connect the other end of the cable to the network interface card on your computer.
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Appendix B Initializing the system 31
4
Start the computer.
To configure your computer
Note: The steps below may differ slightly depending on the operating system of your
computer. The task in this section is to specify the IP address and subnet mask for the
computer.
1
2
3
4
5
6
From the Start menu, choose Settings then choose Control Panel.
Double-click the Network icon.
Select your TCP/IP adapter, and then click the Properties button.
Click the IP Address tab.
Click the Specify an IP address option.
In the IP Address field, enter the IP address of the BCM system (if using the default IP
address, enter 10.10.10.2).
7
In the Subnet Mask field, enter the subnet mask of the BCM system (if using the default, enter
255.255.255.0).
8
9
Click OK.
Click OK.
Your computer is now configured to connect to the BCM system.
Connecting through the serial port
You can also connect to the BCM system through the serial port using a null modem cable. You
can then change the IP address of the BCM system and perform other basic configuration tasks.
You can use Element Manager to perform more detailed configuration of your system.
You must use a null modem cable connection to the BCM main unit if the default IP address is not
compatible with your LAN or WAN network.
Required equipment:
•
•
null modem cable
VT100-compatible terminal or a computer that has a terminal program such as Hyperterminal
Warning: Your terminal must be VT100-compatible and must support the VT100
National Character set. If the terminal does not support the National Character set, the text
displays incorrectly.
You can enable or disable the serial port through Element Manager. This functionality is helpful
for diagnostics and to make the system more secure. By default the serial port is enabled.
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32 Appendix B Initializing the system
Null modem cable setup
Table 3 Serial port pinout
Pin
Signal
Pin
Signal
1
2
3
4
5
Data Carrier Detect (DCD)
* Serial data in (RX)
* Serial data out (TX)
Data Terminal Ready (DTR)
* Ground
6
7
8
9
Data Set Ready (DSR)
Request to Send (RTS)
Clear to Send (CTS)
Ring Indicator (RI)
* required connections
Figure 2 Serial pinout
1
2
3
4
5
6
7
8
9
Transmission parameters:
•
•
•
•
•
9600 bits per second
8 data bits
no parity
1 stop bit
hardware flow control
Note: For instructions about how to set the transmission parameters, refer to the terminal
or terminal emulation program documentation. The BCM system supports carriage return.
To display the configuration menus
1
Attach the null modem cable to the serial port on the BCM main unit.
Note: The location of the transmit (TX) and receive (RX) pins on your terminal can vary.
Refer to your terminal or computer documentation to confirm pin locations.
2
3
4
Attach the other end of the null modem cable to the serial port on the terminal or computer.
Ensure that the BCM main unit and your terminal or computer are turned on.
Access the BCM main unit using one of the following methods:
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Appendix B Initializing the system 33
a
b
If using a terminal emulation program (Hyperterminal), attach a configuration computer to
the BCM main unit serial port (recommended method).
If you are accessing the BCM main unit through your local area network through SSH
(secure socket shell), use the default IP address 10.10.10.1.
5
When prompted for a User ID, type:
nnadmin
6
7
When prompted for a Domain, press <ENTER>.
When prompted for a Password, type:
PlsChgMe!
8
Figure 3 Configuration main menu screen
Note: If the Initialization Menu screen appears instead of the Main Menu shown above,
your BCM system is not initialized correctly.
9
Enter the number of the parameter you want to configure.
Warning: Changing this information on an existing system completely erases the
telephony programming and disables the telephony system. It also reboots the BCM
system.
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34 Appendix B Initializing the system
Software keycode
You require a keycode to enable software features on the BCM system. You receive only one
keycode whether you purchase one feature or a bundle of features.
To generate a keycode, you require an authorization code for each feature you purchase.
For example, if you have one feature, you receive one authorization code and you will generate
one keycode. If you purchase four features, you receive four authorization codes, however, you
will still generate only one keycode.
To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require:
•
•
•
Username and password for the KRS (http://www.nortel.com/servsup/krs)
BCM 4.0 feature authorization code for each feature
BCM 4.0 system ID
You can apply a keycode file using:
•
•
For more information on keycodes, refer to the Keycode Installation Guide.
Regenerating a keycode after system replacement
If you replace your media services card (MSC), you must regenerate your keycode file to reflect
the new system identification. Apply the keycode file after you perform your system data restore.
For more information, refer to the Keycode Installation Guide.
Next step
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Appendix C Configuring the BCM system 35
Appendix C
Configuring the BCM system
This section provides information on configuring the basic BCM parameters. You can configure
more advanced parameters using Element Manager or Telset Administration after the BCM
system is operational.
Figure 4 shows an overview of configuring the basic BCM parameters.
Figure 4 Overview of configuring the basic BCM parameters
For simplicity, the task of configuring the basic BCM parameters is divided into two parts:
•
•
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36 Appendix C Configuring the BCM system
Initial parameters overview
The initial parameters are the required parameters that can be configured using Telset
Table 4 Initial parameters
Parameters
Keycode
Telset Administration
Element Manager
Feature 9*8 > Feature codes
Configuration > System >
Keycodes
IP address:
Feature 9*8 > IP Address
Configuration > Resources >
Network Interface
•
•
•
Obtain dynamically
IP address
IP subnet mask
Modem:
Feature 9*8 > Modem
Feature **PROFILE
Feature **STARTUP
Configuration > Resources >
Network Interface
•
Enable/disable modem
System:
Administration > Utilities > Reset
> Cold Reset Telephony Services
•
Region
Telephony startup:
Administration > Utilities > Reset
> Cold Reset Telephony Services
•
•
Template
Start DN
Voice mail:
Feature 983
Configuration > Applications >
Voice Messaging/Contact Center
•
•
•
•
•
•
Attendant DN
UI style
Language
From Line
To Line
Number of rings
User account:
Feature 9*8 > User Accounts
Configuration > Administrator
Access > Accounts and Privileges
> View by Accounts tab
•
•
Telset user ID (numeric)
Telset password (numeric)
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Appendix C Configuring the BCM system 37
Startup parameters overview
The startup parameters are the remaining required parameters that cannot be configured using
Telset Administration. These parameters must be configured using Element Manager. See Table 5
for a list of the startup parameters.
Table 5 Startup parameters
Parameters
System:
Telset Administration
Element Manager
N/A
Configuration > System >
Identification
•
System name
(ID set automatically)
System:
N/A
N/A
Configuration > System >
Keycodes
•
System ID
(View ID - it is set automatically
and cannot be changed)
Time:
Configuration > System > Date
and Time
•
•
•
•
Date and Time source
NTP server address
Date and time
Time zone
DHCP server:
N/A
N/A
Configuration > Data Services >
DHCP Server > Subnets tab
•
•
•
•
•
Enable/disable server
IP domain name
Primary DNS
Secondary DNS
Default gateway
IP Phones:
Configuration > Resources >
Telephony Resources
•
•
•
•
•
Enable registration
Enable global pwd
Global pwd
Auto-assign DNs
Advertisement logo
SNMP Agent:
N/A
N/A
Configuration > Administrator
Access > SNMP > General tab
•
•
•
Enable/disable SNMP agent
Minimum security
SNMP version support
SNMP community:
Configuration > Administrator
Access > SNMP > Community
strings tab
•
•
Community string
Type of access
SNMP manager:
Manager IP address
User account:
N/A
N/A
Configuration > Administrator
Access > SNMP > General tab
•
Configuration > Administrator
Access > View by Accounts tab
•
•
•
•
User ID
Group
Description
Callback number
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Appendix D Using Telset Administration to set the basic parameters 39
Appendix D
Using Telset Administration to set the basic
parameters
Telset Administration allows you to use a digital telephone with a two-line display to set the BCM
configuration parameters. You cannot set all the basic parameters using Telset Administration.
Therefore, after configuring the initial parameters, you must use Element Manager to set the
Refer to the BCM 4.0 Telset Administration Guide for more information on Telset Administration.
Figure 5 shows an overview of using Telset Administration to set the basic parameters.
Figure 5 Overview of using Telset Administration
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40 Appendix D Using Telset Administration to set the basic parameters
Configuring the initial parameters
Use the following procedures to configure the initial parameters for the BCM using Telset
Administration:
•
•
•
•
•
•
•
To enter the keycodes
1
2
Select Feature 9*8 from a two-line display telephone.
Enter the following user ID and password:
User ID: SETNNA
Password: CONFIG
The numerical values of the user ID and password are 738662 and 266344, respectively.
Press NEXT to scroll through the menu and select Feature Codes.
Press OK.
3
4
5
Press NEXT to scroll through the list and do one of the following:
a
If you want to enter keycodes to activate features, select Feature List.
•
•
Press SHOW to view the available features.
Use the soft keys to activate features for your system.
b
If you want to modify existing keycodes, select Keycode.
•
•
Press SHOW to view the keycodes.
Use the soft keys to modify existing keycodes for your system.
Refer to the Keycode Installation Guide for details on how to retrieve and enter the keycodes
for your system.
To configure the IP address
1
2
Select Feature 9*8 from a two-line display telephone.
Enter the following user ID and password:
User ID: SETNNA
Password: CONFIG
The numerical values of the user ID and password are 738662 and 266344, respectively.
3
Press NEXT to scroll through the menu and select IP Address.
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Appendix D Using Telset Administration to set the basic parameters 41
4
5
Press OK.
Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or
disabled.
6
Do one of the following:
a
If DHCP is currently enabled:
•
Press DIS to disable DHCP. You have the option to modify the IP Address, Subnet Mask,
and Default Gateway. However, these settings have no effect as long as the system is
disabled.
•
Press IP to modify the following IP settings:
— IP Address
— Subnet Mask
— Default Gateway
b
If DHCP is currently disabled:
•
•
Press ENL to enable DHCP. The system must reboot to enable DHCP.
Press IP to modify the IP settings. You have the option to modify the IP Address, Subnet
Mask, and Default Gateway. However, these settings have no effect as long as the system
is disabled.
7
Press Back to reboot the system.
To configure the modem
1
2
Select Feature 9*8 from a two-line display telephone.
Enter the following user ID and password:
User ID: SETNNA
Password: CONFIG
The numerical values of the user ID and password are 738662 and 266344, respectively.
Press NEXT to scroll through the menu and select Modem.
Press OK. The display screen shows if the modem is enabled or disabled.
Do one of the following:
3
4
5
a
b
If the modem is disabled, press ENL to enable the modem.
If the modem is enabled, press DIS to disable the modem.
For more information on modem configuration refer to the BCM 4.0 Networking Configuration
Guide.
To select the region
You set the region using Feature **PROFILE from a two-line display telephone.
Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration
to set this parameter.
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42 Appendix D Using Telset Administration to set the basic parameters
To select the telephony startup template and start DN
You set the template and start DN using Feature **STARTUP from a two-line display telephone.
Note: You can only set these parameters for only 15 minutes after system bootup.
Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration
to set this parameter.
Other telephony startup parameters are configured using Feature **CONFIG. Refer to the BCM
4.0 Telset Administration Guide for more information.
To initialize voice mail
You initialize your voice mail system using Feature 983 from a two-line display telephone.
Refer to the CallPilot Telephone Administation Guide for information on using Telset
Administration to initialize your voice mail system.
To create Telset user accounts
Note: You can only create Telset accounts using Telset Administration. To
create Element Manager accounts, you must use Element Manager.
1
2
Select Feature 9*8 from a two-line display telephone.
Enter the following user ID and password:
User ID: SETNNA
Password: CONFIG
The numerical values of the user ID and password are 738662 and 266344, respectively.
Press NEXT to scroll through the menu and select User Accounts.
Press OK. The Accounts screen appears.
3
4
5
6
7
Press NEXT to scroll through the list of available accounts to create.
Press CHNGE to change the status of the current account.
Press CRT to create the account.
If you see the DEL command instead of the CRT command, then the account is already
created.
8
9
Press BACK. The Accounts screen appears.
Press NEXT. The password screen appears.
10 Press CHNGE to change the password.
11 Press NEXT to scroll through the list of available accounts.
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Appendix D Using Telset Administration to set the basic parameters 43
12 Press CHNGE to change the password for the selected account.
13 Enter the new password for the account.
14 Enter the new password again to confirm it.
using Element Manager.
Next step
After you configure the initial parameters using Telset Administration, you must configure the
startup parameters using Element Manager. Refer to “Configuring the startup parameters” on page
50 for more information.
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Appendix E Using Element Manager to set the basic parameters 45
Appendix E
Using Element Manager to set the basic parameters
The Element Manager application provides a computer-based client interface that can connect to
devices over an IP network and display the programming interface for that device.
Through Element Manager, you can configure all of the basic parameters, which include:
•
•
Refer to the BCM 4.0 Administration Guide for more information on how to use Element Manager.
Figure 6 shows an overview of using Element Manager to set the basic parameters.
Figure 6 Overview of using Element Manager
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46 Appendix E Using Element Manager to set the basic parameters
Prerequisites
Element Manager has the following system requirements:
•
•
•
•
Windows: Windows 98 SE, Windows 2000, Windows XP
RAM: minimum 256 MB, recommended 512 MB
free space: 150 MB
BCM Element Manager access is also supported through a Citrix server
Accessing the BCM system
After your computer is connected to the BCM system, either through an Ethernet crossover cable
or through a LAN connection, you can download BCM Element Manager from the Administrator
Applications area of the BCM web page.
To access the BCM web page
1
Open a web browser and enter the BCM system IP address.
The Enter Network Password dialog box opens.
Enter the username and password (defaults are shown below):
Username: nnadmin
2
Password: PlsChgMe!
3
Click OK.
The Welcome to BCM web page opens.
To download and install Element Manager
1
On the Welcome to BCM web page, click Administrator Applications.
The Administrator Applications page opens.
2
On the Administrator Applications page, click BCM Element Manager.
The BCM Element Manager panel opens.
3
4
5
Read the information on this panel.
Click Download Element Manager on the right side of the screen.
After BCM Element Manager has finished downloading, double-click the application and
follow the instructions to install.
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Appendix E Using Element Manager to set the basic parameters 47
To connect to the BCM system
1
2
Open BCM Element Manager.
From the Network menu, select New Network Element, and then select Business
Communications Manager.
3
Enter the BCM system IP address, the username, and password (the default is are shown
below):
IP address: 10.10.10.1
Username: nnadmin
Password: PlsChgMe!
4
5
6
7
Click OK.
From the Network Elements folder, select the BCM system IP address.
Make sure that the correct username and password are entered.
Click Connect.
You are now connected to the BCM system.
For more information on using BCM Element Manager, refer to the online Help within BCM
Element Manager.
Configuring the initial parameters
Use the following procedures to configure the initial parameters for the BCM using Element
Manager:
•
•
•
•
•
To enter a keycode
1
2
3
4
From the Configuration tab, click the System folder to expand it.
Select Keycodes. The Keycodes panel opens.
Click Connect to Nortel Keycode Retrieval System. The Open dialog box opens.
Select the keycode file for your system and click Open.
Refer to the Keycode Installation Guide for details on how to retrieve and enter the keycodes for
your system.
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48 Appendix E Using Element Manager to set the basic parameters
To configure the LAN IP address
1
2
3
4
5
6
From the Configuration tab, click the Resources folder to expand it.
Select Network Interfaces.
Select the Interfaces tab. It is normally selected by default.
Select the LAN interface to configure.
From the Details panel, select the IP Settings tab.
From the IP Address Specification area, click Modify. The Modify IP Settings dialog box
opens.
7
Table 6 Modify IP Settings attributes
Attribute
Description
Obtain IP address dynamically
If this is selected, the BCM system attempts to take IP address
information from a DHCP server.
If this is not selected, you must enter values for static IP address, IP
subnet mask, and Default gateway.
IP address
The IP address of the BCM system.
IP subnet mask
The subnet mask used by the BCM system.
Note: If any of the attributes are modified, then the Element Manager session is disconnected.
8
Click Ok.
To configure the modem
1
2
3
4
5
From the Configuration tab, click the Resources folder to expand it.
Select Network Interfaces.
Select the Global Settings tab.
Select the regional profile from the Modem Region dropdown list for your region.
Select the Enable modem checkbox to enable the modem.
For more information on modem configuration, refer to the BCM 4.0 Networking
Configuration Guide.
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To configure the startup template for telephony services
Note: This procedure erases all the telephony programming that is currently on
the BCM system.
1
2
3
4
From the Administration tab, click the Utilities folder to expand it.
Select Reset.
Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens.
Table 7 Cold Reset Telephony attributes
Attribute
Description
Region
Specify the startup region.
Template
Specify the startup template.
Start DN
Specify the startup DN. The default is 221.
Force MSC Download
Select the checkbox to enable a forced download of
the modified information.
5
Click Ok.
To initialize voice mail
1
2
3
From the Configuration tab, click Applications folder to expand it.
Select Voice Messaging/Contact Center.
Click Launch CallPilot Manager. The Quick Install Wizard form opens.
If your voice mail system is already initialized, you will not see the Quick Install Wizard.
Instead you will see the CallPilot Manager: Main Menu web page.
4
Table 8 Quick Install Wizard attributes
Attribute
Description
Attendant DN
Enter the extension number of the attendant or operator assigned to CallPilot.
Select the mailbox user interface used as a default for the mailboxes.
Primary UI Style
If you select NVM, the mailbox user interface uses Norstar voice mail voice and text
prompts.
If you select CallPilot, the mailbox user interface uses CallPilot voice and text
prompts.
Primary Language
From Line
Select the language used as the primary language for the mailboxes.
Enter the line number of the first line in the range of lines you want CallPilot to
answer. CallPilot answers the range of lines between this line and the line you
enter in the To Line box.
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Table 8 Quick Install Wizard attributes
Attribute
Description
To Line
Enter the line number of the last line in the range of lines you want CallPilot to
answer.
Number of rings
Enter the number of rings you want CallPilot to wait before answering lines.
5
Click Install.
Configuring the startup parameters
Use the following procedures to configure the startup parameters for the BCM system using
Element Manager:
•
•
•
•
•
•
•
•
To enter a name for your system
1
2
3
From the Configuration tab, click the System folder to expand it.
Select Identification from the System folder.
Enter a name for your system in the System name field.
To configure the date and time settings
1
2
From the Configuration tab, click the System folder to expand it.
Select Date and Time. The Date and Time panel opens.
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3
Table 9 Date and Time attributes
Attribute
Description
Date and Time source
Set to NTP if the system uses a network server to determine the correct
time and date.
Set to Trunk if you want to receive time and date settings from PSTN (if
available).
Set to Manual if you want to be able to manually configure the time and
date for your system.
NTP server
If Date and Time source is set to NTP, then enter an address for the
server.
Date and time
Time zone
Use the drop-down calendar to select the correct date and time.
Select the time zone for this system.
To configure DHCP server settings
1
2
3
4
From the Configuration tab, click the Data Services folder to expand it.
Select DHCP Server.
Select the DHCP Settings tab.
Configure the DHCP mode attribute. Select either DHCP Server or DHCP Relay Agent from
the dropdown list.
5
Click the Subnets tab and select the LAN1 heading.
The details panel for LAN1 appears.
6
7
Select the General Settings tab.
Configure the attributes according to the following table.
Table 10 Subnets: General Settings attributes (Sheet 1 of 2)
Attribute
Description
IP domain name
The domain name of the network.
Primary DNS IP address
Allows you to specify the IP addresses of the primary DNS server in a valid dot
format.
BCM automatically assigns the value for this parameter. If the IP address or
subnet mask for the corresponding LAN interface changes, this value is
overwritten. Use caution when changing this value.
Secondary DNS IP address Allows you to specify the IP addresses of the secondary DNS server in a valid
dot format.
BCM automatically assigns the value for this parameter. If the IP address or
subnet mask for the corresponding LAN interface changes, this value is
overwritten. Use caution when changing this value.
WINS server address
Allows you to specify the IP address of the WINS server.
BCM automatically assigns the value for this parameter. If the IP address or
subnet mask for the corresponding LAN interface changes, this value is
overwritten. Use caution when changing this value.
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52 Appendix E Using Element Manager to set the basic parameters
Table 10 Subnets: General Settings attributes (Sheet 2 of 2)
Attribute
Description
WINS node type
Allows you to specify a client’s WINS node type.
The BCM system automatically sets this value to H-node on all DHCP clients.
This setting configures the DHCP client PCs to use P-node name resolution
before resorting to B-node name resolution. This is efficient when a WINS
server is configured for the network. The BCM system also includes a WINS
server.
Note: Use caution if you change this attribute.
Default gateway
Lease time
Allows you to specify the IP address of the default next-hop router.
BCM automatically assigns the value for this parameter. If the IP address or
subnet mask for the corresponding LAN interface changes, this value is
overwritten. Use caution when changing this value.
Allows you to specify the time, in seconds, for an address assignment until the
client’s lease expires.
The default is 259200 seconds (72 hours).
8
9
Click the IP Terminal DHCP Options tab.
Table 11 DHCP server: IP Terminal DHCP Options attributes
Attribute
Description
VLAN identifiers
(comma-delimited)
Allows you to specify the Virtual LAN (VLAN) ID numbers that are given to the
IP telephones.
TFTP Server
Allows you to specify the IP address of the TFTP server that is used by WLAN
IP telephones. If your system does not have WLAN IP telephones, leave this
box empty.
Enter the IP address in a valid dot format.
WLAN IP Telephony
Manager 2245
Allows you to specify the IP address of the SVP server that is used by WLAN
IP telephones. If your system does not have WLAN IP telephones, leave this
box empty.
Enter the IP address in a valid dot format.
To configure IP Phones
1
2
3
From the Configuration tab, click the Resources folder to expand it.
Select Telephony Resources.
From the Actual type column, select IP & App Sets.
The Details for Module area displays in the lower pane with the IP Terminal Global Settings
tab as the default.
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4
Table 12 IP Terminal Global Settings attributes
Attribute
Description
Enable registration
Select this check box to allow new IP clients to register with the system.
WARNING: Remember to clear this check box when you have finished
registering the new telephones.
Enable global registration
password
If you want to require the installer to enter a password when IP telephones are
configured and registered to the system, select this box.
If this box is not selected (disabled), a valid Telset user ID and password is
required to register IP phones.
Global password
Auto-assign DNs
If the Enable Global Registration Password check box is selected, enter the
password the installer enters on the IP telephone to connect to the system.
If this check box is left clear, no password prompt occurs during registration.
If this check box is selected, the system assigns an available DN as an IP
terminal requests registration. It does not prompt the installer to enter a set
DN.
If this check box is clear, the installer receives a prompt to enter the assigned
DN during the programming session.
Advertisement/Logo
Any information in this field appears on the display of all IP telephones. For
example, your company name or slogan (24 characters in length).
Tip: To automatically configure IP Phones with DNs assigned:
1) Select the Enable registration check box.
2) Select the Enable global registration password check box.
3) Leave the Global password field blank.
4) Select the Auto-assign DNs check box.
After the IP Phones are operational, clear the Enable registration check
box.
You can configure other attributes on the IP Terminal Global Settings tab depending on the
requirements for your system.
To configure SNMP settings
1
2
3
4
From the Configuration tab, click the Administrator Access folder to expand it.
Select SNMP from the Administrator Access folder.
Select the General tab. It is normally selected by default.
Click Modify in the SNMP Settings area. The Modify SNMP Settings dialog box opens.
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5
Table 13 Modify SNMP Settings attributes
Attribute
Description
Enable SNMP Agent
Select whether to enable or disable the SNMP agent by selecting (or not
selecting) the check box.
Minimum required security Select the minimum required security for SNMP from the drop-down list.
SNMP Version Support Select the SMNP version support from the drop-down list.
6
Click Ok.
To configure SNMP community strings
1
2
3
4
5
From the Configuration tab, click the Administrator Access folder to expand it.
Select SNMP from the Administrator Access folder.
Select the Community Strings tab.
Click Add.... The Add Community String dialog box opens.
Table 14 Add Community String attributes
Attribute
Description
Community string
Enter the entry name used as a key to uniquely identify an individual
community entry on the SNMP agent.
Type of access
Specify the read and write access for this community. Available options are
Read Only and Read/Write.
6
Click Ok.
Repeat steps 4 to 6 to add more community strings.
7
To configure the SNMP manager list
Use the SNMP manager list to specify IP addresses that are allowed to connect to the SNMP agent.
1
2
3
4
5
6
7
From the Configuration tab, click the Administrator Access folder to expand it.
Select SNMP from the Administrator Access folder.
Select the General tab. It is normally selected by default.
Click Add... in the SNMP Manager List area. The Add Manager dialog box opens.
Enter the IP address in the Manager IP Address field.
Click Ok.
Repeat steps 4 to 6 to add another manager IP address.
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To create user accounts
1
2
3
4
5
From the Configuration tab, click the Administrator Access folder to expand it.
Select Accounts and Privileges from the Administrator Access folder.
Select the View by Accounts tab.
Click Add... to add a user account. The Add Account dialog box opens.
Table 15 Add Account attributes
Attribute
Description
Description
Enter a description for this account.
User ID
Enter a descriptive name for the user or the user function.
Enter a password for this account.
Password
Telset user ID (numeric)
If the user performs administration through the Telset interface, enter a
number for the user ID.
Telset password (numeric) Enter a password for the Telset User ID.
Modem Callback Number If Callback is required, enter the number to which the system calls back in
order to verify the dial-up user access.
Modem Callback Passcode This is the code the system uses to confirm the callback is legitimate.
ISDN Callback Number
If ISDN Callback is required, enter the number to which the system calls back
in order to verify the dial-up user access.
ISDN Callback Passcode
This is the code the system uses to confirm that the ISDN callback is
legitimate.
Change Password On
Login
Select this checkbox to force the user to change the password upon first login.
Change Password On
Login Telset
Select this checkbox to force the user to change the Telset password upon
first login.
6
Click Ok.
Repeat steps 4 to 6 to create more user accounts.
7
Next step
After you set the basic parameters, proceed to “Completing the initial installation (optional)” on
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Appendix F Completing the initial installation (optional) 57
Appendix F
Completing the initial installation (optional)
This section provides information on completing the initial installation of your BCM system.
These options are described for informative purposes and do not have to be completed.
Figure 7 shows an overview of completing the initial installation.
Figure 7 Overview of completing the initial installation
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58 Appendix F Completing the initial installation (optional)
After the basic configuration is completed, you can further customize your system by using the
following configuration options:
•
•
•
•
•
•
Configuring the media bay module
For information on installing a media bay module (MBM) and setting the dip switches, refer to
BCM 3.7 for BCM1000 Installation and Maintenance Guide.
To configure the MBM
1
2
3
Open BCM Element Manager and connect to your BCM system.
From the Configuration tab, click the Resources folder to expand it.
Figure 8 Telephony Resources page
4
5
6
7
8
In the Modules section, select the row of the MBM that you want to configure.
Double-click the Prog Type field to display the drop-down list.
Select the type of MBM that you installed in that location.
Click Enable.
Repeat steps 4 to 7 to enable each MBM in your system.
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You can set other parameters for the MBMs depending on the type of MBM you installed.
Configuring modem settings
Your system modem is either enabled or disabled, depending on the configuration you chose
during your basic configuration. If you plan on using the modem for management tasks, you can
customize its settings, including dial-in and dial-out settings, depending on your specific needs.
Refer to the BCM 4.0 Networking Configuration Guide for information on configuring the modem.
Checking for software updates
Nortel frequently updates the BCM software. Therefore, a standard part of any installation is to
ensure your system has the latest version of the software.
Refer to the BCM 4.0 Administration Guide for information on checking for and installing
software updates.
Configuring voice mail
Your voice mail system was initialized during the basic configuration of your BCM system. You
must still configure your voice mail to take advantage of the many feature available.
If you need to perform further configuration tasks, refer to the documentation for your voice mail
system.
Refer to the CallPilot Manager Set Up and Operation Guide for information on using the
web-based interface to configure your voice mail system, or refer to the CallPilot Telephone
Administation Guide for information on using Telset Administration to configure your voice mail
system.
Customizing security policies
You configured a system password and security settings during the basic configuration of your
BCM system. Depending on your needs, you can choose to perform further configuration of the
security policies.
Refer to the BCM 4.0 Administration Guide for information on customizing the security policies.
Performing a backup
You can perform a backup of your BCM system at regular intervals, including after initial
installation. This ensures that you have a copy of your system data available to restore the system,
if needed.
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Refer to the BCM 4.0 Administration Guide for information on performing a backup and restore of
your system.
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61
Appendix G
Market profile attributes
This section describes some of the differences in the market profile attributes. These attributes are
based on the market profile that you select when you configure the system. Each market profile is
designed using a set of system attributes that provide specific functionality for the geographical
area in which the system is deployed.
This section covers the following main topics:
•
•
•
•
•
•
•
•
Media bay module availability
Some of the media bay modules (MBM) are customized for a specific region and are not available
market profile.
The symbols in the chart are defined as follows:
ꢀ
indicates full support. The MBM is available and is localized in the market profile.
ꢁ
indicates that functionality and support is limited. The MBM is available in the market
profile, but is not localized.
Table 16 Media bay module availability by market profile (Sheet 1 of 2)
DSM16(+)/
DSM32 (+) ASM8 ASM8+ GASM8
ASM/
CTM4/
CTM8
GATM4/
GATM8
Market profile
Australia
Brazil
4x16
BRI
DTM
ꢀ
ꢀ
ꢀ
ꢁ ꢀ
ꢀ
ꢀ
ꢀ ꢀ
ꢀ ꢀ
CALA
ꢁ ꢁ ꢁ ꢀ ꢀ
Canada
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ
Caribbean
Denmark
France
ꢀ
ꢀ
ꢀ
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
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62 Appendix G Market profile attributes
Table 16 Media bay module availability by market profile (Sheet 2 of 2)
DSM16(+)/
DSM32 (+) ASM8 ASM8+ GASM8
ASM/
CTM4/
CTM8
GATM4/
GATM8
Market profile
Germany
Global
4x16
BRI
DTM
ꢀ
ꢀ ꢀ
ꢀ ꢁ ꢁ ꢁ ꢁ ꢁ ꢁ ꢀ ꢀ
Holland
ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
Hong Kong
Italy
ꢀ ꢁ ꢁ ꢁ ꢁ ꢁ
ꢀ
Mexico
ꢀ
ꢀ
ꢁ
ꢀ
New Zealand
North America
Norway
ꢁ ꢁ
ꢁ
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ
ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
Poland
ꢀ ꢁ ꢁ ꢀ
ꢀ
PRC
ꢀ
ꢁ ꢁ
Spain
ꢀ
Sweden
ꢀ
Switzerland
Taiwan
ꢀ
ꢀ
ꢁ ꢀ
ꢀ
United Kingdom
ꢀ ꢁ ꢁ ꢀ
FEM MBM–Norstar trunk cartridge combinations
Norstar trunk cartridges can be connected to the BCM system using the fiber expansion module
(FEM). The following table provides a cross-reference between market profiles and the Norstar
trunk cartridges you can connect to the FEM.
Table 17 Norstar trunk cartridge availability, by market profile (Sheet 1 of 2)
Analog Country-specific
Market profile
Australia
Brazil
BRI S/T 2/4
BRI U2/4
Analog DID
Analog E&M
CLID
analog trunk card
ꢀ
ꢀ
ꢀ
CALA
ꢀ ꢀ
ꢀ ꢀ
Canada
ꢀ ꢀ
ꢀ ꢀ
ꢀ
ꢀ
ꢀ
ꢀ ꢀ
ꢀ ꢀ
Caribbean
Denmark
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Appendix G Market profile attributes 63
Table 17 Norstar trunk cartridge availability, by market profile (Sheet 2 of 2)
Analog Country-specific
Market profile
France
BRI S/T 2/4
BRI U2/4
Analog DID
Analog E&M
CLID
analog trunk card
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Germany
Global
ꢀ ꢀ
Holland
ꢀ
Hong Kong
Italy
ꢀ
ꢀ
ꢀ ꢀ
ꢀ ꢀ
ꢀ ꢀ
Mexico
ꢀ ꢀ
New Zealand
North America
Norway
ꢀ
ꢀ
ꢀ
ꢀ ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Poland
PRC
ꢀ ꢀ
Spain
Sweden
Switzerland
Taiwan
ꢀ
ꢀ ꢀ
United Kingdom
ꢀ
Time zones and language information
This section provides information about time and date format and language support for Central
America and South America.
Time and date format based on language
Time zones are based on the actual time zone where the BCM system is located. You can choose a
compatible time zone from the Time Zone list in Element Manager. If your exact location is not on
the list, choose the location with the time zone closest to you. Note that some time zones are
individualized because they do not switch from Standard Time to Daylight Saving Time (for
example, Saskatchewan).
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64 Appendix G Market profile attributes
The format of the time and date changes are based on the prime language of the market profile.
Table 18 provides a list of formats based on language or country.
Table 18 Time/date formats based on language
Language/country
Time/date format
Danish
2001-01-01 13:57
1 Jan 01 13:57
1 jan 13:57
Dutch
EuroFrench
EuroSpanish
Brazil
1 Ene 13:57
German
1 Jan 13:57
Italian
1 Gen 13:57
NA English
NA French
NA Spanish
Norwegian
Swedish
Jan 1 1:57 pm
2001-01-01 13:57
Ene 1 1:57 pm
1 Jan 13:57
2001-01-01 13:57
1 Ock 13:57
Turkish
UK English
1 Jan 1:57 pm
Language support for South America and Central America
Table 19 shows the language support for South American and Central American countries.
Table 19 South/Central America language support
Language
English
Country
•
•
•
•
•
•
Anguilla
Antigua
Aruba
•
•
•
•
•
•
Bermuda
•
•
•
•
•
•
Montserrat
St. Kitts
•
•
Suriname
Cayman Islands
Curacao
Turks and
Caicos
St. Lucia
•
•
Trinidad
USVI
Bahamas
Barbados
Belize
Dominica
Grenada
St. Maarten
St. Thomas
St. Vincent
Guyana
French
•
Haiti
•
•
•
•
•
Argentina
Bolivia
•
•
•
•
•
Dominican Republic
El Salvador
Ecuador
•
•
•
•
•
Jamaica
Mexico
•
•
•
•
Puerto Rico
Peru
Spanish
Chile
Nicaragua
Panama
Paraguay
Uruguay
Venezuela
Columbia
Costa Rica
Guatemala
Honduras
Portuguese • Brazil
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Appendix G Market profile attributes 65
Caller ID display formats
The Caller ID function is supported on telephones that provide a display window. Caller ID
formats consist of the name and number of the calling party.
The North America market profile supports the following format: 5554775 (613).
All other market profiles display the numbers in a continuous string of a maximum of 14
characters: 6135554775.
Core parameters for market profiles
The core parameters for the available market profiles are provided in the following tables (market
profiles are listed in alphabetical order):
•
•
•
•
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 1 of 4)
Market profile
Functionality
Attribute
Australia
Brazil
CALA
Canada
Caribbean Denmark
Access codes
Direct dial digit
9
0
9
0
0
9
0
9
0
9
0
9
Dest code for
default route
Digital trunking ISDN
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
NI-2
ISDN
NI-2
NI-2
ISDN
DASS2
DPNSS
protocols
DASS2
DPNSS
BRI trunk
protocol
variants
ETSI-403
ETSI-403
ETSI-403
ETSI-403
ETSI-QSIG
ETSI-QSIG ETSI-QSIG ETSI-QSIG
Protocols
BRI S-loop
protocol variant
ETSI-102
ETSI-403
ETSI-102
ETSI-403
ETSI-102
ETSI-403
NI-2
NI-2
ETSI-102
PRI trunk
protocol
variants
NI-2
ETSI-403
ETSI-QSIG
MCDN
ETSI-QSIG ETSI-QSIG ETSI-QSIG DMS100
MCDN
DMS100
DMS250
4ESS
MCDN
MCDN
DMS250
4ESS
MCDN
MCDN
Global analog
trunk versions
GATM
GATM
GATM
GATM
GATM
N/A
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66 Appendix G Market profile attributes
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 2 of 4)
Market profile
Functionality
Attribute
Australia
Brazil
CALA
Canada
Caribbean Denmark
Conference
Yes
Yes
Yes
No
Yes
No
tone supported
Held line
reminder
After 30
seconds
Off
Off
Off
Off
Off
Delay ring
transfer
After 15
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
Telephony
feature settings
Transfer
callback timeout rings
After 15
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
Network
callback
30
30
30
N/A
30
30
Host delay (ms) 1000
Link time (ms)
1000
300
1000
600
1000
600
1000
600
1000
600
Target line if
busy setting
Busy
Prime
Prime
Prime
Prime
Prime
Companding
law
A-law
A-law
A-law
mu-law
mu-law
A-law
DTI carrier type E1
E1
1
E1
1
T1
1
T1
1
E1
1
System settings
Hunt groups
Number of rings
in a cycle
2
M7000 set
supported
Yes
Yes
Yes
No
Yes
Yes
Default delay
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
Queue timeout 60 sec
60 sec
60 sec
60 sec
60 sec
60 sec
If busy
Mode
Night
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Sequential Broadcast Broadcast Broadcast Broadcast Broadcast
Start 17:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00
End 08:00 End 07:00 End 07:00 End 07:00 End 07:00 End 07:00
Service times
Evening
Lunch
Start 00:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00
End 00:00 End 23:00 End 23:00 End 23:00 End 23:00 End 23:00
Start 00:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00
End 00:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00
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Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 3 of 4)
Market profile
Functionality
Attribute
Australia
Brazil
CALA
Canada
Caribbean Denmark
Ringing service Off
mode
Off
Off
Off
Off
Off
Ringing service Yes
trunk ans
Yes
Off
Yes
Off
Yes
Off
Yes
Off
Yes
Off
Restriction
Off
service mode
Restriction
000
190
N/A
N/A
N/A
N/A
global overrides
131440
Restriction filter 0(013),
0,
0,
0,
0,
N/A
01
1(13, 1800) 1(1800,
1877,
1(1800,
1877,
1(1800,
1877,
1(1800,
1877,
Service modes
1888),
911(911),
1888),
911(911),
1888),
911(911),
1888),
911(911),
9411, 976, 9411, 976, 9411, 976, 9411, 976,
1976,
1***976,
1900,
1976,
1***976,
1900,
1976,
1***976,
1900,
1976,
1***976,
1900,
1***900,
5551212
1***900,
5551212
1***900,
5551212
1***900,
5551212
Restriction filter 00, 1(13,
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
05
11, 1800)
Restriction filter
06
*
Routing service Off
mode
Routing service No
overflow
No
No
No
No
No
Public DN
Public DN
lengths
Default(7)
Default(7), Default(7), Default(7), Default(7), Default(8),
0(11),
0(11),
0(11),
0(11),
00(17),
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
1(3), 16(5),
17(4), 18(4)
Unknown
number length
N/A
8
Variable
Variable
Variable
Variable
Variable
Variable
N/A
N/A
Variable
Variable
Variable
Public OLI
Local number
length
7
7
National
9
10
10
number length
Handsfree
Auto
1
Auto
Auto
Auto
Auto
Auto
Pickup group
Allow redirect
None
None
None
None
None
Set capabilities
Enabled
Disabled
Disabled
Disabled
Disabled
Disabled
Call forward
delay
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
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68 Appendix G Market profile attributes
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 4 of 4)
Market profile
Functionality
Attribute
Australia
Brazil
CALA
Canada
Caribbean Denmark
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,
the field for number of rings becomes visible with the given default value.
Dial tone
detection
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Set preferences Language
UK English Portuguese Spanish
English
French
Spanish
English
French
Spanish
Danish
English
Norwegian
Swedish
(first is default) VICAP
English
English
French
Spanish
Analog VSC
(tone)
1831
1831
None
None
None
None
None
None
None
None
None
ONN blocking
Analog VSC
(pulse)
None
BRI VSC
None
None
None
None
None
None
BRI per loop
SuprsBit
Simple
SuprsBit
Simple
SuprsBit
None
SuprsBit
None
SuprsBit
None
SuprsBit
Simple
Release reason Release text
Release code
On
On
Off
Off
Off
On
Tone duration
80 msec
3.5 msec
100 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
DTMF
parameters
Pause time
Interdigit time
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 1 of 4)
Market profile
Hong
Functionality
Attribute
France
Germany
Global
Holland
Kong
Italy
Access codes
Direct dial digit
9
0
9
0
0
9
0
9
0
9
9
0
Dest code for
default route
Digital trunking ISDN
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
protocols
DASS2
DPNSS
BRI trunk
protocol
variants
ETSI-403
ETSI-403
ETSI-403
ETSI-403
HKTA2015 ETSI-102
ETSI-QSIG
ETSI-QSIG ETSI-QSIG ETSI-QSIG ETSI-QSIG
Protocols
BRI S-loop
protocol variant
ETSI-102
ETSI-403
ETSI-102
ETSI-403
ETSI-102
ETSI-403
ETSI-102
ETSI-403
ETSI-102
ETSI-102
PRI trunk
protocol
variants
HkTA2015 ETSI-403
ETSI-QSIG ETSI-QSIG ETSI-QSIG ETSI-QSIG MCDN
MCDN
ETSI-QSIG
MCDN
MCDN
MCDN
MCDN
Global analog
trunk versions
N/A
N/A
GATM
N/A
GATM
N/A
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Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 2 of 4)
Market profile
Hong
Kong
Functionality
Attribute
France
Germany
Global
Holland
Italy
Conference
No
Yes
No
No
No
Yes
tone supported
Held line
reminder
Off
Off
Off
Off
Off
Off
Delay ring
transfer
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
Telephony
feature settings
Transfer
callback timeout rings
After 4
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 4
rings
Network
callback
30
30
30
30
N/A
30
Host delay (ms) 1000
1000
N/A
1000
600
1000
600
1000
600
1000
N/A
Link time (ms)
N/A
Target line if
busy setting
PBX >
Busy
PBX > Busy Prime
Prime
Prime
PBX >
Busy
DID >
Prime
DID >
Prime
DID >
Prime
Companding
law
A-law
A-law
A-law
A-law
mu-law
A-law
DTI carrier type E1
E1
2
E1
1
E1
1
T1
1
E1
2
System settings
Hunt groups
Number of rings
in a cycle
2
M7000 set
supported
Yes
Yes
Yes
Yes
No
Yes
Default delay
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
Queue timeout 60 sec
60 sec
60 sec
60 sec
60 sec
60 sec
If busy
Mode
Night
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Sequential Sequential Broadcast Broadcast Broadcast Sequential
Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00
End 07:00 End 07:00 End 07:00 End 07:00 End 07:00 End 07:00
Service times
Evening
Lunch
Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00
End 23:00 End 23:00 End 23:00 End 23:00 End 23:00 End 23:00
Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00
End 13:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00
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Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 3 of 4)
Market profile
Hong
Functionality
Attribute
France
Germany
Global
Holland
Kong
Italy
Ringing service Manual
mode
Manual
Off
Off
Off
Manual
Ringing service Yes
trunk ans
Yes
Off
Yes
Off
Yes
Off
Yes
Off
Yes
Off
Restriction
Off
service mode
Restriction
global overrides
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Restriction filter N/A
01
0,
00***, 170, N/A
172, 173,
1(1800,
1877,
1888),
911(911),
9411, 976,
1976,
1***976,
1900,
1747, 1760,
1761, 1766,
1770, 1771,
1772, 1775,
1778, 1783,
1788, 900
Service modes
1***900,
5551212
Restriction filter N/A
05
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
Restriction filter N/A
06
Routing service Off
mode
Routing service No
overflow
No
No
No
No
No
Public DN
Public DN
lengths
Default(25) Default(25) Default(7), Default(7)
Default(7), Default(25)
0(11),
0(11),
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
Unknown
number length
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Public OLI
Local number
length
National
number length
Handsfree
Auto
Auto
Auto
Auto
Auto
Auto
Pickup group
Allow redirect
None
None
None
None
None
None
Set capabilities
N0060603
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Call forward
delay
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
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Appendix G Market profile attributes 71
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 4 of 4)
Market profile
Hong
Kong
Functionality
Attribute
France
Germany
Global
Holland
Italy
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,
the field for number of rings becomes visible with the given default value.
Dial tone
detection
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Set preferences Language
EuroFrench German
English
French
Spanish
Turkish
Dutch
English
EuroFrench Spanish
English
French
Italian
English
(first is default) English
English
Analog VSC
(tone)
None
None
None
None
None
None
None
None
None
None
None
ONN blocking
Analog VSC
(pulse)
None
BRI VSC
None
None
None
None
None
None
BRI per loop
SuprsBit
Simple
SuprsBit
Detailed
SuprsBit
Simple
SuprsBit
Simple
SuprsBit
None
SuprsBit
Simple
Release reason Release text
Release code
On
Off
On
On
Off
On
Tone duration
120 msec
3.5 msec
100 msec
120 msec
3.5 msec
100 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
120 msec
3.5 msec
100 msec
DTMF
parameters
Pause time
Interdigit time
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 1 of 4)
Market profile
New
North
Functionality
Attribute
Mexico
Zealand
America
Norway
Poland
PRC
Access codes
Direct dial digit
0
9
0
9
0
9
9
0
0
9
0
9
Dest code for
default route
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72 Appendix G Market profile attributes
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 2 of 4)
Market profile
New
North
Functionality
Attribute
Mexico
Zealand
America
Norway
Poland
PRC
Digital trunking ISDN
ISDN
DASS2
DPNSS
ISDN
NI-2
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
protocols
DASS2
DPNSS
BRI trunk
protocol
variants
ETSI-403
ETSI-QSIG ETSI-QSIG
ETSI-403
ETSI-403
ETSI-403
ETSI-403
ETSI-QSIG ETSI-QSIG ETSI-QSIG
Protocols
BRI S-loop
protocol variant
ETSI-102
ETSI-403
ETSI-QSIG ETSI-QSIG DMS100
MCDN
ETSI-102
+ BTNR191
NI-2
NI-2
ETSI-102
ETSI-403
ETSI-102
ETSI-403
ETSI-102
ETSI-403
PRI trunk
protocol
variants
ETSI-403
ETSI-QSIG ETSI-QSIG ETSI-QSIG
MCDN
MCDN
DMS250
4ESS
MCDN
MCDN
MCDN
Global analog
trunk versions
GATM
No
N/A
Yes
GATM
N/A
No
GATM
Yes
GATM
No
Conference
No
tone supported
Held line
reminder
Off
Immediate Off
Off
After 30
seconds
Off
Delay ring
transfer
After 4
rings
After 4
rings
After 4
rings
After 4
rings
After 15
rings
After 4
rings
Telephony
feature settings
Transfer
callback timeout rings
After 4
After 4
rings
After 4
rings
After 4
rings
After 15
rings
After 4
rings
Network
callback
30
30
N/A
30
30
30
Host delay (ms) 1000
1000
N/A
1000
600
1000
N/A
1000
1000
600
Link time (ms)
600
Target line if
busy setting
Prime
PBX > Busy Prime
PBX > Busy Busy
Prime
DID >
Prime
DID >
Prime
Companding
law
A-law
A-law
mu-law
A-law
A-law
A-law
DTI carrier type E1
E1
2
T1
1
E1
2
E1
2
E1
1
System settings
Hunt groups
Number of rings
in a cycle
1
M7000 set
supported
Yes
Yes
No
Yes
Yes
Yes
Default delay
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
4 ring
cycles
Queue timeout 60 sec
60 sec
60 sec
60 sec
60 sec
60 sec
If busy
Mode
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Busy tone
Broadcast Sequential Broadcast Sequential Sequential Broadcast
N0060603
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Appendix G Market profile attributes 73
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 3 of 4)
Market profile
New
North
Functionality
Attribute
Mexico
Zealand
America
Norway
Poland
PRC
Night
Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00
End 07:00 End 07:00 End 07:00 End 07:00 End 08:00 End 07:00
Service times
Evening
Lunch
Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 00:00 Start 17:00
End 23:00 End 23:00 End 23:00 End 23:00 End 00:00 End 23:00
Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 00:00 Start 12:00
End 13:00 End 13:00 End 13:00 End 13:00 End 00:00 End 13:00
Ringing service Off
mode
Manual
Off
Manual
Off
Yes
Off
Off
Ringing service Yes
trunk ans
Yes
Yes
Off
Yes
Yes
Off
Restriction
Off
Off
Off
service mode
Restriction
global overrides
N/A
999
112
N/A
N/A
112
990
N/A
Restriction filter 0,
01 1(1800,
0(0800), 1 0,
1(1800,
N/A
N/A
0, 1(1800,
1877,
1888),
1877,
1877,
Service modes
1888),
1888),
911(911),
9411, 976,
1976,
1***976,
1900,
1***900,
5551212
911(911),
9411, 976,
1976,
1***976,
1900,
1***900,
5551212
911(911),
9411, 976,
1976,
1***976,
1900,
1***900,
5551212
Restriction filter N/A
05
010, 1, 00
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
N/A
N/A
Off
Restriction filter N/A
06
*
Routing service Off
mode
Off
No
Routing service No
overflow
No
No
No
No
Public DN
Public DN
lengths
Default(7), Default(8), Default(7), Default(25) Default(7)
Default(7),
0(11),
0(11),
0(11)
0(11),
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(17),
1(3), 9(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
00(12),
01(17),
011(18),
1(11),
411(3),
911(3)
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74 Appendix G Market profile attributes
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 4 of 4)
Market profile
New
North
Functionality
Attribute
Mexico
Zealand
America
Norway
Poland
PRC
Unknown
number length
Variable
Variable
Variable
Variable
N/A
Variable
Variable
Variable
Public OLI
Local number
length
Variable
Variable
7
Variable
Variable
Variable
Variable
Variable
Variable
National
10
number length
Handsfree
Auto
None
Auto
Auto
Auto
0
Auto
Pickup group
Allow redirect
None
None
None
None
None
Set capabilities
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Call forward
delay
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Disabled
(4)
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,
the field for number of rings becomes visible with the given default value.
Dial tone
detection
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Set preferences Language
English
UKEnglish English
Norwegian Polish
English
(first is default) French
Spanish
VICAP
French
Spanish
English
Swedish
Danish
EuroFrench French
English
Czech
Spanish
Turkish
Turkish
Analog VSC
(tone)
None
141
141
None
None
None
1831
None
ONN blocking
Analog VSC
(pulse)
None
None
1831
None
BRI VSC
None
141
None
None
None
None
BRI per loop
SuprsBit
Simple
SrvcCode
Detailed
SuprsBit
None
SuprsBit
Simple
SuprsBit
Simple
SuprsBit
Simple
Release reason Release text
Release code
On
Off
Off
On
On
On
Tone duration
120 msec
1.5 msec
80 msec
120 msec
3.5 msec
100 msec
120 msec
1.5 msec
80 msec
120 msec
3.5 msec
100 msec
110 msec
1.5 msec
80 msec
120 msec
1.5 msec
80 msec
DTMF
parameters
Pause time
Interdigit time
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 1 of 4)
Market profile
United
Functionality
Attribute
Spain
Sweden
Switzerland
Taiwan
Kingdom
Access codes
Direct dial digit
9
0
9
0
9
0
0
9
0
9
Dest code for
default route
N0060603
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Appendix G Market profile attributes 75
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 2 of 4)
Market profile
United
Functionality
Attribute
Spain
Sweden
Switzerland
Taiwan
Kingdom
Digital trunking ISDN
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
ISDN
DASS2
DPNSS
protocols
DASS2
DPNSS
BRI trunk
protocol
variants
ETSI-403
ETSI-QSIG
ETSI-403
ETSI-QSIG
ETSI-403
ETSI-QSIG
ITU-T
ETSI-403
ETSI-QSIG
Protocols
BRI S-loop
protocol variant
ETSI-102
ETSI-102
ETSI-102
ETSI-102
ETSI-102
+ BTNR191
PRI trunk
protocol
variants
ETSI-403
ETSI-QSIG
MCDN
ETSI-403
ETSI-QSIG
MCDN
ETSI-403
ETSI-QSIG
MCDN
ITU-T
MCDN
ETSI-403
ETSI-QSIG
MCDN
Global analog
trunk versions
N/A
N/A
N/A
GATM
No
GATM
Conference
No
No
No
Yes
tone supported
Held line
reminder
Off
Off
Off
Off
Immediate
After 4 rings
After 4 rings
30
Delay ring
transfer
After 4 rings
After 4 rings
30
After 4 rings
After 4 rings
30
After 4 rings
After 4 rings
30
After 4 rings
After 4 rings
N/A
Telephony
feature settings
Transfer
callback timeout
Network
callback
Host delay (ms) 1000
1000
600
1000
N/A
1000
600
1000
N/A
Link time (ms)
N/A
Target line if
busy setting
PBX > Busy
DID > Prime
Prime
PBX > Busy
DID > Prime
Prime
PBX > Busy
DID > Prime
Companding
law
A-law
A-law
A-law
mu-law
A-law
DTI carrier type E1
E1
1
E1
2
T1
1
E1
2
System settings
Hunt groups
Number of rings
in a cycle
2
M7000 set
supported
Yes
Yes
Yes
Yes
Yes
Default delay
4 ring cycles
4 ring cycles
60 sec
4 ring cycles
60 sec
4 ring cycles
60 sec
4 ring cycles
60 sec
Queue timeout 60 sec
If busy
Mode
Busy tone
Sequential
Busy tone
Broadcast
Busy tone
Sequential
Busy tone
Broadcast
Busy tone
Sequential
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76 Appendix G Market profile attributes
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 3 of 4)
Market profile
United
Functionality
Attribute
Spain
Sweden
Switzerland
Taiwan
Kingdom
Night
Start 23:00
End 07:00
Start 23:00
End 07:00
Start 23:00
End 07:00
Start 23:00
End 07:00
Start 23:00
End 07:00
Service times
Evening
Lunch
Start 17:00
End 23:00
Start 17:00
End 23:00
Start 17:00
End 23:00
Start 17:00
End 23:00
Start 17:00
End 23:00
Start 12:00
End 13:00
Start 12:00
End 13:00
Start 12:00
End 13:00
Start 12:00
End 13:00
Start 12:00
End 13:00
Ringing service Manual
mode
Off
Manual
Off
Manual
Ringing service Yes
trunk ans
Yes
Off
Yes
Yes
Off
Yes
Restriction
Off
Off
Off
service mode
Restriction
global overrides
N/A
N/A
N/A
N/A
N/A
999
112
Restriction filter N/A
01
N/A
0, 1(1800,
1877, 1888),
911(911),
0(0800), 1
Service modes
9411, 976,
1976, 1***976,
1900, 1***900,
5551212
Restriction filter N/A
05
N/A
N/A
Off
N/A
N/A
010, 1, 00
Restriction filter N/A
06
N/A
N/A
*
Routing service Off
mode
Off
Off
Off
Routing service No
overflow
No
No
No
No
Public DN
Public DN
lengths
Default(25)
Default(11),
00(17),
Default(25)
Default(7),
0(11), 00(12), 0(11) 00(17),
Default(8),
01(10),
02(10),
020(9),
0200(10),
02000(7),
020000(10),
0201(10),
02010(9),
07(10),
01(17),
1(3), 9(3)
011(18),
1(11), 411(3),
911(3)
071(11),
0718(10),
072(11),
077(11),
09(11), 1(3)
N0060603
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Appendix G Market profile attributes 77
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 4 of 4)
Market profile
United
Functionality
Attribute
Spain
Sweden
Switzerland
Taiwan
Kingdom
Unknown
number length
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Public OLI
Local number
length
Variable
Variable
Variable
Variable
Variable
Variable
Variable
Variable
National
number length
Handsfree
Auto
Auto
Auto
Auto
None
Pickup group
Allow redirect
None
None
None
None
None
Set capabilities
Disabled
Disabled (4)
Disabled
Disabled (4)
Disabled
Disabled (4)
Disabled
Disabled (4)
Disabled
Disabled (4)
Call forward
delay
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,
the field for number of rings becomes visible with the given default value.
Dial tone
detection
Enabled
Enabled
Enabled
Enabled
Enabled
Set preferences Language
Euro
Swedish
English
Norwegian
Danish
German
English
EuroFrench
Italian
English
French
Spanish
UKEnglish
VICAP
(first is default) Spanish
English
Portuguese
Analog VSC
(tone)
None
None
None
None
None
141
141
ONN blocking
Analog VSC
(pulse)
None
None
None
BRI VSC
None
None
None
None
141
BRI per loop
SuprsBit
Simple
SuprsBit
Simple
SuprsBit
Simple
SuprsBit
Simple
SrvcCode
Detailed
Release reason Release text
Release code
On
On
On
On
Off
Tone duration
120 msec
3.5 msec
100 msec
120 msec
1.5 msec
80 msec
120 msec
3.5 msec
100 msec
120 msec
1.5 msec
80 msec
120 msec
3.5 msec
100 msec
DTMF
parameters
Pause time
Interdigit time
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78 Appendix G Market profile attributes
Global analog trunk parameters
This section contains information for the GATM4 and GATM8 MBMs. The information in the
tables applies to downloaded profiles only; it is not applicable to DIP switch modes.
Global analog trunks are not supported in the following market profiles: Denmark, France,
Germany, Holland, Italy, Norway, Spain, Sweden, and Switzerland.
For PRC and Hong Kong, analog trunks are available in North American DIP switch mode only.
The global analog trunk parameters are provided in the following tables:
•
•
•
•
On-hook caller ID, disconnect supervision, and message waiting parameters (see Table 27 on
Table 24 Localization, PSTN standards, and pulse dialing parameters (Sheet 1 of 2)
Pulse Dialing (ms)
Break
time
Make
time
Interdigit
time
Market profile
Localized
PSTN standards
Australia
Yes
[1] AS/ACIF S003:2005 (2nd
Edition) — Customer Access
Equipment for Connection to a
Telecommunications Network
85
15
860
[2] AS/ACIF S002:2001 —
Analogue interworking and
non-interference requirements for
Customer Equipment for connection
to the Public Switched Telephone
Network
Brazil
CALA
Yes
[1] Identification of the Calling Party 66
for SPC With DTMF, 220-250-713.
34
40
800
700
[2] Si3050 Global Voice/Data Direct
Access Arrangement Specification.
No
N/A
60
(North American
based A-law)
Canada
Caribbean
Global
Yes
Yes
N/A
N/A
60
60
60
40
40
40
700
700
700
No (North American N/A
based A-Law)
Mexico
Yes
[1] Mexico general Specification,
June 9, 1993
60
66
40
34
700
740
New Zealand
No (UK-based
telephony with
Australian tones)
N/A
N0060603
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Appendix G Market profile attributes 79
Table 24 Localization, PSTN standards, and pulse dialing parameters (Sheet 2 of 2)
Pulse Dialing (ms)
Break
time
Make
time
Interdigit
time
Market profile
Localized
PSTN standards
North America
Poland
Yes
Yes
N/A
60
66
40
33
700
700
[1] Polish ASS_1_v1.doc
[2] ITU-T Telecommunication
Standardization Sector of ITU
Supplement2 Series E 01/94
Taiwan
Yes
Yes
[1] Technical Specifications for
Terminal Equipment for Connection
to Public Switched Telephone
Network, PSTN01, September 27,
2001
66
66
33
34
800
740
United Kingdom
N/A
Table 25 Transmission parameters
Transmission
Loop length
adjustment
capability
Tx CO gain
(short, medium, (short, medium,
long)
Rx CO gain
PCM coding
scheme
Market profile
AC impedance
long)
Australia
A-law
220 Ω+ (820 Ω||
No
(N/A, 0, N/A)
(N/A, 6 dB, N/A)
120nF)
Brazil
A-law
A-law
mu-law
mu-law
A-law
A-law
A-law
600 Ω/900 Ω
600 Ω
Yes
Yes
Yes
Yes
No
(-3 dB, 0, 0)
(0, 0, 3 dB)
CALA
(-3 dB, 0, 0)
(0, 0, 3 dB)
Canada
Caribbean
Global
600 Ω
(-3 dB, 0, 0)
(0, 0, 3 dB)
600 Ω
(-3 dB, 0, 0)
(0, 0, 3 dB)
600 Ω
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
Mexico
600 Ω
No
New Zealand
320 Ω+ (1050 Ω ||
No
230nF)
North America
Poland
mu-law
A-law
u-law
600 Ω
600 Ω
600 Ω
Yes
No
(-3 dB, 0, 0)
(0, 0, 3 dB)
(N/A, 3 dB, N/A)
(-3 dB, 0, 0)
(N/A, 3 dB, N/A)
(0, 0, 3 dB)
Taiwan
Yes
No
United Kingdom
A-law
320 Ω+ (1050 Ω ||
(N/A, 3 dB, N/A)
(N/A, 3 dB, N/A)
230nF
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80 Appendix G Market profile attributes
Table 26 Call supervision parameters
Call supervision
Ring
Link/flash time
(ms)
Force on-hook Wetting time
confirmation
count (ms)
Market profile
OSI time (ms)
time (ms)
(ms)
Australia
Brazil
600
300
600
600
600
600
600
90
100
100
100
100
100
100
100
100
100
500
100
100
1600
2000
1500
1600
1600
1500
1600
1600
1600
1800
1600
1600
0
150
256
256
256
256
256
256
200
256
256
256
200
N/A
N/A
N/A
N/A
N/A
N/A
15
CALA
Canada
Caribbean
Global
Mexico
New Zealand
North America
Poland
600
500
600
90
N/A
N/A
0
Taiwan
United Kingdom
15
Table 27 On-hook caller ID, disconnect supervision, and message waiting parameters (Sheet 1 of 2)
On-hook caller ID
Disconnect supervision
Message waiting
DTMF
Market
profile
(Start Digit,
Stop Digit) OSI
Line
reversal
Voltage
reversal dial tone
Stutter
FSK
Busy tone
FSK
Australia
Bellcore
Not
supported
No
No
ROI and
ROA
Supported Not
Not
supported supported
Brazil
Not
Not
No
No
No
No
No
No
No
No
No
No
No
No
Supported Not
Not
supported supported
supported supported
CALA
Bellcore
Bellcore
Bellcore
Bellcore
ETSI
Not
supported
Yes
Yes
Yes
Yes
No
Supported Not
Not
supported supported
Canada
Caribbean
Global
Not
supported
Supported Not
Not
supported supported
Not
supported
Supported Not
Not
supported supported
Not
supported
Supported Not
Not
supported supported
Mexico
Not
supported
Supported
(425 Hz, 250
ms On/ 250
ms Off)
Supported Not
Not
supported supported
New Zealand ETSI
Not
supported
Yes
No
No
Supported Not
Not
(500msUK
Guarded
Clear)
supported supported
N0060603
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Appendix G Market profile attributes 81
Table 27 On-hook caller ID, disconnect supervision, and message waiting parameters (Sheet 2 of 2)
On-hook caller ID
Disconnect supervision
Message waiting
DTMF
Market
profile
(Start Digit,
Stop Digit) OSI
Line
Voltage
reversal dial tone
Stutter
FSK
Busy tone
reversal
No
FSK
North
Bellcore
Not
Yes
No
Supported Not
Not
America
supported
supported supported
Poland
ETSI
Not
supported
No
Supported in Supported Supported Not
unsupervised in supported supported
Not
mode
supervised
(425 Hz, 500 mode
ms On/ 500
ms Off)
Taiwan
ETSI
ETSI
Supported
(D, C)
No
Supported
(480 + 620
Hz, 500 ms
On/ 500 ms
Off)
No
Supported Not
Not
supported supported
United
Not
Yes
No
No
Supported Not
Not
Kingdom
supported
(500msUK
Guarded
Clear)
supported supported
GASM8 parameters
This section contains information for the GASM8 MBM.
Global analog stations are not supported in the following market profiles: Brazil, CALA,
Denmark, France, Germany, Holland, Italy, Norway, PRC, Spain, Sweden, Switzerland, and
Taiwan.
The GASM8 parameters are provided in the following tables:
•
•
•
Table 28 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 1 of 2)
Transmission
DIP
Input
Bi-
PCM
Market
profile
switch
source
Reference Load
directional coding
Localized setting Specifications impedance impedance impedance gain
scheme
Australia
Yes
Australia TS 003
TCE2
300 Ω+ (820 Ω | | 120 nF)
1.3 dB
CCITT
A-law
Canada
Yes
Yes
North
Refer to North
600 Ω
3 dB
3 dB
CCITT
mu-law
America America spec
Caribbean
North
Refer to North
600 Ω
CCITT
mu-law
America America spec
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82 Appendix G Market profile attributes
Table 28 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 2 of 2)
Transmission
DIP
Input
Bi-
PCM
Market
profile
switch
source
Reference Load
directional coding
Localized setting Specifications impedance impedance impedance gain
scheme
Global
No (North North
American America
based
N/A
N/A
N/A
N/A
600 Ω
3 dB
CCITT
A-law
A-law)
Hong Kong
Mexico
No (North North
American America
based
600 Ω
3 dB
CCITT
mu-law
mu-law)
No (North North
American America
based
600 Ω
3 dB
CCITT
A-law
A-law)
New Zealand No
(UK-base
UK
300 Ω+ (1000Ω|| 220 nF)
1.8 dB
CCITT
A-law
d
telephony
with
Australian
tones)
North
America
Yes
Nor th
America
EIA/TIA-464A
T512.1
600 Ω
3 dB
CCITT
mu-law
T512.2
Poland
Yes
Poland
[1] Polish
ASS_1_v1.doc
600 Ω
0dB for Rx CCITT
A-law
-7dB for Tx
[2] Technical
Requirements
for Private
Automatic
Branch
Exchanges.
Reference
Analog
interfaces11.do
c
United
Kingdom
Yes
UK
BS 6450 Part 4
BTNR 1080
300 Ω+ (1000 Ω|| 220 nF)
1.8 dB
CCITT
A-law
EN 41003
Annex D
BS 6305
BTNR 315
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Appendix G Market profile attributes 83
Table 29 Loop interface and call supervision parameters
Loop interface
Call supervision
Min
Min/max
recall
Loop current Ringing
Ringing
Min. seize answer
Min clear
duration
Market profile
limit
frequency amplitude duration
duration
duration
Australia
Canada
32 mA
32 mA
25 Hz
20 Hz
65 Vrms 200 ms
65 Vrms 200 ms
50 ms
25 ms
30/150 ms 1500 ms
250/1100
ms
1400 ms
1400 ms
1400 ms
1400 ms
1400 ms
Caribbean
Global
32 mA
32 mA
32 mA
32 mA
20 Hz
20 Hz
20 Hz
20 Hz
65 Vrms 200 ms
65 Vrms 200 ms
65 Vrms 200 ms
65 Vrms 200 ms
25 ms
25 ms
25 ms
25 ms
250/1100
ms
250/1100
ms
Hong Kong
Mexico
250/1100
ms
250/1100
ms
New Zealand
North America
32 mA
32 mA
25 Hz
20 Hz
65 Vrms 200 ms
65 Vrms 200 ms
50 ms
25 ms
25/150 ms 1500 ms
250/1100
ms
1400 ms
Poland
32 mA
32 mA
25 Hz
25 Hz
65 Vrms 180 ms
65 Vrms 200 ms
80 ms
50 ms
51/88 ms
550 ms
United Kingdom
25/150 ms 1500 ms
Table 30 Dial pulse and DTMF parameters
Dial pulse
DTMF
Dial pulse
coding
Min/max
break
Min/max
make
Min interdigit
pause
DTMF coding Min DTMF
Market profile
scheme
duration
duration
duration
scheme
detect level
Australia
N
N
N
N
N
N
N
N
N
N
25/120 ms
25/120 ms
25/120 ms
25/120 ms
25/120 ms
25/120 ms
15/200 ms
25/120 ms
51/88 ms
10/90 ms
250 ms
250 ms
250 ms
250 ms
250 ms
250 ms
200 ms
250 ms
150 ms
200 ms
16 digits
12 digits
12 digits
12 digits
12 digits
12 digits
16 digits
12 digits
12 digits
16 digits
-25 dB
-25 dB
-25 dB
-25 dB
-25 dB
-25 dB
-25 dB
-25 dB
-29 dB
-25 dB
Canada
10/90 ms
10/90 ms
10/90 ms
10/90 ms
10/90 ms
15/200 ms
10/90 ms
25/48 ms
15/200 ms
Caribbean
Global
Hong Kong
Mexico
New Zealand
North America
Poland
United Kingdom
15/200 ms
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84 Appendix G Market profile attributes
ISDN line services
shows the network-based ISDN supplementary services and the features available for each.
Table 31 ISDN line services
MCDN over PRI (SL-1)
DPNSS
Basic call
DASS2
ETSI QSIG
•
•
•
•
•
•
•
•
•
•
Basic call
•
•
•
•
•
•
•
•
•
•
•
Basic call
DDI
•
•
•
•
Basic call
DDI
DDI
DDI
Name display
Number display
Centralized voice mail
Camp-on
Diversion
Redirection
Originating line identity (OLI)
Terminating line identity (TLI)
Call charge indication (CCI)
Name display
Number display
Centralized voice
mail
Call charge rate indication
(CCRD)
•
•
•
•
•
Call offer
ISDN call connection limit
Network call transfer
Break-in
Loop avoidance
Executive intrusion
Three party
Trunk route optimization
(TRO)
Route optimization
•
Trunk anti-tromboning
Table 32 ISDN services by protocol
Protocol
Market profile
Available ISDN services
•
•
NI
•
•
Canada
•
North America
•
•
•
Basic call
DID
•
•
Number display
ONN blocking
Caribbean
Name display
ETSI
Euro
•
•
•
•
•
•
•
•
•
•
Australia
Brazil
•
•
•
•
•
•
•
•
•
•
Mexico
•
•
•
Basic call
DDI
•
AOC-E (specific changes
for Holland and Italy)
New Zealand
Norway
•
•
•
•
MCID
CLIP
CALA
Subaddressing (on
S-loop)
Denmark
France
Germany
Global
Poland
•
ETSI call diversion
(partial rerouting)
COLP
CLIR
PRC
Spain
Sweden
Switzerland
Taiwan
Holland
Hong Kong
Italy
United Kingdom
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Appendix G Market profile attributes 85
Analog and digital trunk types
Table 33 provides a description of the types of analog and digital trunks.
Note that some of the analog and digital trunks are available only when you select specific market
profiles.
Table 33 Analog and digital trunk types and descriptions (Sheet 1 of 2)
Trunk types
Description
Digital trunk types:
T1/E1
Digital line that carries data on 24 channels at 1.544 Mb/s (North America); 30 channels at
2,048 Mb/s (Europe)
Loop, E&M, DID, and ground start lines are also versions of T1 lines.
You can program auto-answer T1 loop start, T1 E&M trunks, T1 DID, T1 ground start trunks,
PRI and IP trunks to map to target lines to provide for attendant bypass (calling directly to a
department or individual) and line concentration (one trunk can map onto several target
lines).
DID
A type of T1 trunk line that allows an outside caller to dial directly into a line on the BCM
system.
Loop
A type of T1 line that is used on systems where the service provider supports disconnect
supervision for the digital loop start trunks.
These trunks provide remote access to the BCM system from the public network. These
trunks must have disconnect supervision to allow the trunk to be set to auto-answer, which
provides the remote access portal.
Ground
T1-groundstart trunk.
These lines offer the same features as loop start trunks, but are used when the local service
provider does not support disconnect supervision for digital loop start trunks. Ground start
trunks work with T1 only. By configuring lines as ground start, the system recognizes when a
call is released at the far end.
E&M
PRI
T1 and E&M. This type of trunk line is used to create simple network connections to other
phone systems.
This trunk always operates in a disconnected supervised mode.
ISDN interface with 23 B channels and 1 D channel at 1.544 Mb/s (in Europe: 30 B-channels
and 1 D-channels at 2.048 Mb/s).
These lines give you incoming and outgoing access to an ISDN network and are
auto-answer trunks.
BRI
ISDN loop that provides both T and S reference point loops.
These loops can support both network (T and S loops) and terminal equipment (S-Loop)
connections.
This type of line provides incoming and outgoing access to an ISDN network. ETSI ISDN
BRI is the European Telecommunications Standards Institute specification for BRI ISDN
service. BRI provides two bearer B-channels operating at 64 Kb/s and a data D-channel
which operates at 16 Kb/s. The D-channel is used primarily to carry call information. Like
loop start trunks, BRI lines can be configured as manual-answer or auto-answer.
DASS2
(British) Trunk provides multiline IDA interconnection to the British Telecom network.
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86 Appendix G Market profile attributes
Table 33 Analog and digital trunk types and descriptions (Sheet 2 of 2)
Trunk types
Description
DPNSS
A digital private network signaling system, which allows phone systems from different
manufacturers to be tied together over E1 lines, offering significant enhancements to BCM
networking capabilities.
DPNSS makes it easier to support centralized network functionality within private networks
for operators and attendants dealing with large numbers of calls. Its routing capabilities
provide more of the larger-network capabilities without the expense of installing a new
system, reconfiguring all the nodes, and worrying about a lot of downtime. Most functionality
over DPNSS lines is transparent once the DPNSS is programmed into the system.
DPNSS allows a local node, acting as a terminating node, to communicate with other PBXs
over the network using E1 lines. For example, corporate offices separated geographically
can be linked over DPNSS lines to other BCM systems, bypassing the restrictions of the
PSTNs to which they may be connected. This allows connected BCM systems to function
like a private network.
Analog trunk types:
Loop start Standard PSTN telephone line.
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