NETGEAR Video Gaming Accessories NMS200 User Manual

ProSafe NMS200 Network  
Management System v2.6  
Quick Start Guide  
350 East Plumeria Drive  
San Jose, CA 95134  
USA  
December 2012  
202-10727-07  
v1.0  
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Contents  
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1.  
Before You Begin  
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Requirements for installation and use  
This chapter provides an overview of the ProSafe NMS200 Network Management Syystem for  
managing your NETGEAR resources.  
The following topics are discussed:  
Network Management  
The NMS200 Network Management Software provides a browser interface to discover,  
configure, and monitor your NETGEAR resources across your entire network.  
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ProSafe NMS200 Network Management System  
Discovery and Mapping  
Once initiated, the NMS200 Network Management Software automatically discovers all  
NETGEAR-compatible equipment, interfaces, and physical and logical connectivity across  
your network using various protocols and centralized credentials.  
Table 1. Discovery and Mapping  
Capability  
Purpose  
Automated device discovery  
Includes top-level components, subcomponents, interfaces, and ports as  
applicable.  
Automated link discovery  
Discovery protocol support  
Discovery scheduling  
Ethernet link discovery with LLDP.  
LLDP support.  
Ability to schedule discovery tasks at specified times and dates in the  
future.  
Device resynchronization  
System resynchronization with your device inventory.  
Device resynchronization scheduling Ability to schedule device resynchronization at a specified times and  
dates in the future.  
SNMP MIB browser  
Includes an SNMP MIB browser to view the attributes of all MIBs in a  
device.  
Configuration  
The NMS200 Network Management Software’s configuration management capabilities let  
you automatically maintain, back up, restore, and compare network device configurations.  
Table 2. Configuration  
Capability  
Purpose  
Configuration file backup  
Back up device configuration file; 1:1 and 1:many, immediately or  
scheduled.  
Configuration file restoration  
Device firmware update  
Restore device configuration file; 1:1, immediately or scheduled.  
Deployment can be to individual devices or to groups of devices. See the  
User Manual for additional information.  
Automated deployment of a selected version of firmware, either  
immediately or scheduled. Deployment can be to individual devices or to  
groups of the same device type. See the User Manual for additional  
information.  
Firmware pre-load  
Pre-load firmware versions into the application.  
Configuration file comparison  
Compare color-coded, line-adjusted text of two selected devices or  
stored files.  
Device configuration  
Direct access/cut-through (HTTP/Telnet/SSH).  
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Monitoring  
The NMS200 Network Management Software’s built-in monitors collect and analyze real-time  
conditions and performance metrics for NETGEAR managed equipment. The management  
platform also escalates any alarms that occur.  
Table 3. Monitoring  
Capability  
Purpose  
Topology mapping  
Event monitoring  
Geographic and logical topology views, including filtering.  
SNMP trap reception with defined trap attribution, severity, and  
descriptions.  
Alarm escalation  
Alarm propagation  
Alarm/event actions  
Alarm generation based on pre-defined event definitions.  
Alarm propagation to alarm viewer and topology views.  
Event/alarm-initiated pre-defined or user-defined actions: notification or  
configuration operations.  
Device performance key metrics  
Active performance monitoring  
Canned reports  
Real-time key performance metric collection and display for interfaces  
and ports of selected devices.  
Device and interface monitoring, historical data persistence,  
thresholding, and graphing.  
Pre-defined reports for inventory, availability, and port status.  
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ProSafe NMS200 Network Management System  
Compatible NETGEAR Devices  
The NMS200 Network Management Software is compatible with the following NETGEAR  
devices (consult the Manage > Show Versions screen for detailed information).  
Managed Switches  
FSM726-300  
FSM7226RS  
FSM7250RS  
FSM7326P  
FSM7328PS  
FSM7328S  
FSM7352PS  
FSM7352S  
GSM5212P*  
GSM7212  
GSM7212P*  
GSM7224  
GSM7312  
GSM7324  
GSM7224-200  
GSM7224P*  
GSM7224R  
GSM7228PS  
GSM7248  
GSM7328FS  
GSM7328S  
GSM7328S-200  
GSM7352S  
GSM7352S-200  
XCM8806  
GSM7248-200  
GSM7248R  
GSM7252PS  
XCM8810  
XSM7224S  
GSM7212F*  
* limited support for discovery and basic monitoring information  
Security Devices  
UTM5  
UTM10  
UTM25  
UTM50  
UTM9S  
UTM150  
Smart Switches  
FS726T  
GS716T-200  
GS748Tv3  
FS726TP  
FS728TP  
FS752TP  
GS108T-200  
GS110T*  
GS110TP  
GS510TP*  
GS724T-300  
GS724TP  
GS748TP  
GS748TS  
GS724TS  
GS748TPS  
GS752TS*  
GS752TPS*  
GS752TXS  
GS724TPS  
GS728TS*  
GS728TPS*  
* limited support for discovery and basic monitoring information  
Before You Begin  
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ProSafe NMS200 Network Management System  
Storage Devices  
ReadyNAS 4200  
ReadyNAS 2100  
ReadyNAS Pro  
ReadyNAS Pro 2  
ReadyNAS Pro 4  
ReadyNAS Pro 6  
ReadyNAS NVX  
ReadyNAS 3200  
ReadyNAS 3100  
Wireless Access Points and Controllers  
WC7520  
WMS5316  
WG102  
WG302  
WNDAP350  
WNDAP360  
WAG102  
WNAP210  
WNDAP320  
WG103  
System Requirements  
System requirements vary depending how you use the application and the operational  
environment. Because NETGEAR does not know your specific network and devices, these  
recommendations are based on typical rather than definitive configurations.  
Tip: Base the minimum configuration of any system on its expected peak  
load. Your installation should spend 95 percent of its time idle and  
5 percent of its time trying to keep pace with the resource demands.  
Table 4. Operating Environment  
Operation  
Requirement  
OS support  
Microsoft Windows Server 2003 (Standard, Enterprise and Web) 64-bit  
Microsoft Windows Server 2008 Enterprise 64-bit  
Microsoft Windows XP (Professional) 64-bit with SP3 or later  
Microsoft Windows Vista (Business and Ultimate) 64-bit.  
Microsoft Windows 7 (Professional, Enterprise and Ultimate) 64-bit  
Automated (single server deployment—Windows).  
Default install directory/path can be changed during installation process.  
SNMP v1/v2/v3.  
GUI-based installation  
Configurable installation location  
Management interface support  
CLI: Telnet/SSH.  
Supported Operating System Versions  
The following are supported operating system versions:  
Before You Begin  
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Microsoft Windows Server 2003 (Standard, Enterprise, and Web) 64-bit, Server 2008  
Enterprise 64-bit.  
Windows Terminal Server is not supported. This option is disabled by default on Windows  
Server 2008, but is enabled on a Windows Server 2008 machine running Terminal  
Server.  
Microsoft Windows XP (Professional) 64-bit with SP3 or later  
Microsoft Windows Vista (Business and Ultimate) 64-bit.  
Microsoft Windows 7 (Professional, Enterprise and Ultimate) 64-bit  
Disable user access control if you are installing on Vista, Windows Server 2008, or Windows  
7. Also, this application cannot coexist with other installations of Cygwin on the same  
Windows computer.  
Supported Web Browsers  
Internet Explorer (v9 and above)  
Google Chrome (v6 and above)  
Firefox (v 3.6 and above)  
Safari (v5 and above)  
Hardware Recommendations  
The NMS200 Network Management Software contains an Application Server that runs  
continuously in the background. The minimum hardware recommendations are:  
2.8 GHz dual core CPU  
4G RAM (8G for 64-bit operating systems)  
40G available disk space  
Device monitoring stops when you stop the application server or turn off its host machine.  
Best practice is to install the application server to a host you do not turn off if you want  
constant monitoring of your devices.  
Network Considerations  
The system the NMS200 Network Management Software is on is required to be connected to  
a network for the application to start successfully.  
Fixed IP Address  
The NMS200 Network Management Software’s application server is required to be installed  
on a host with a fixed IP address or a permanently assigned Dynamic Host Control Protocol  
(DHCP) lease. The fixed IP address is required for the application server to communicate  
with the managed devices.  
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Tip: For trial purposes, you can rely on a dynamic IP address assignment  
with a long lease, but NETGEAR does not recommend this approach for  
production installations.  
Firewalls  
Firewalls, or SNMP management programs using the same port on the same machine where  
NMS200 Network Management Software is installed, can interfere with communication.  
To deal with such barriers (such as initial device configuration to accept management,  
security measures, or firewalls), consult with your network administrator to ensure that the  
NMS200 Network Management Software has access to the devices you want to manage.  
The following protocols are used by the NMS200 Network Management Software:  
HTTP/S  
SNMP  
TCP/IP  
UDP Multicast  
Authentication  
For successful discovery of the resources on your network, the NMS200 Network  
Management Software requires authenticated management access to the device. To get this  
access, provide the correct SNMP community strings, WMI login credentials, and any other  
command-line (Telnet / SSH) or browser (HTTP/HTTPS) authentication. SNMP is required to  
be enabled (if that is not the device’s default).  
Some devices require pre-configuration to recognize this management software. Consult  
your network administrator for this information.  
Name Resolution  
The NMS200 Network Management Software server require resolution of device names to  
work correctly, whether by host files or the Domain Name System (DNS). The application  
server cannot respond to hosts with IP addresses alone. The application server might not  
even be in the same network, and therefore, the host would be unable to connect.  
The NMS200 Network Management Software also supports installation only on the local file  
system. Avoid installing to shared drives.  
Update Your License  
If you have a limited license, then the NMS200 Network Management Software by default  
limits the number of devices that can be managed through the software to five devices. Go to  
www.netgear.com/nms200 for more information about licenses.  
Before You Begin  
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2.  
Software Installation and Licenses  
2
Get the NMS200 installed and running  
This chapter describes how to get the NMS200 Network Management Software installed and  
running, along with how to manage your licenses and install software updates.  
The following topics are discussed:  
Initial Installation and Startup  
Perform the following steps to install and start the NMS200 Network Management Software:  
Step 1: Get the NMS200 Network Management Software  
The ProSafe NMS200 Network Management Syystem is downloadable at  
www.netgear.com/nms200 and available on a CD (the size of the image exceeds 500 MB).  
This software is the fully functional version that includes a five-device test capability with no  
expiration date.  
Various license packs are available when you are ready to expand beyond this five-device  
test capability. Go to www.netgear.com/nms200 for more information about licenses.  
Step 2: Select the Machine That Will Run the Software  
The NMS200 Network Management Software contains an Application Server that runs  
continuously in the background. The minimum hardware recommendations are:  
2.8 GHz dual core CPU  
4G RAM (8G for 64-bit operating systems)  
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40G available disk space  
Device monitoring stops when you stop the application server or turn off its host machine.  
Best practice is to install the application server to a host you do not turn off if you want  
constant monitoring of your devices.  
For the operating system and hardware requirements to run the NMS200 Network  
Management Software, see System Requirements on page 9.  
Step 3: Install the NMS200 Network Management Software  
Perform the following steps to install the NMS200 Network Management Software.  
Step A: Disable or Remove Conflicting Software (if necessary)  
Disable or remove conflicting software (see the following table).  
Table 5. Conflicting Software  
Software  
Action  
Cygwin  
The NMS200 Network Management Software cannot co-exist with other installations of  
Cygwin on the same Windows computer.  
Do not install the NMS200 Network Management Software where Cygwin is  
already installed, either separately or as part of another application.  
If Cygwin is already installed, remove it before installing this application.  
User access control  
Disable user access control if you are installing on Vista, Windows Server 2008, or  
Windows 7. The installer might halt when pre-existing bash sessions or CMD sessions  
are open. Close all such sessions.  
Also, make sure your network and the devices on the network are set up correctly. See  
CAUTION:  
Windows also installs Internet Information Services (IIS) —formerly called  
Internet Information Server. That installation does not turn IIS on by  
default. Do not enable IIS on the host running NMS200.  
Step B: Obtain a Fixed IP Address (if necessary)  
The NMS200 Network Management Software has an application server that is required to be  
installed on a host that has a fixed IP address or a permanently assigned Dynamic Host  
Control Protocol (DHCP) lease.  
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Note: For trial purposes, you can rely on a dynamic IP address assignment  
with a long lease, but NETGEAR does not recommend this  
approach for production installations.  
To obtain a fixed IP address, consult with your network administrator or Windows help if you  
have questions.  
Step C: Install the Full NMS200 Software  
The full NMS200 Network Management Software contains both the application server and  
Web server.  
Note: This software is a Java application. Virtual memory use increases  
when you install it. This is normal. If you monitor memory use over  
time it might appear that memory use is growing. This is a normal  
function of Java’s memory management.  
To install and start the NMS200 software:  
1. Unzip (decompress) the NETGEAR.w.x.y.z.zip file if you downloaded the application in  
.zip format, and close any applications that might interfere with this installation.  
Otherwise, insert the CD into the CD drive and open its associated directory.  
Be aware of the following requirements when selecting user names for the installation:  
Install as a non-root user with the permission to create directories in the selected  
installation target path. Installing to a directory that requires root-level access fails.  
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Do not use admin as the installing user account on your computer. Doing so wipes out  
any pre-configured admin permissions that come with the application (see Step 4:  
2. Log in to your computer as an administrator-type user that can install software and run  
win_install.exe. Do not install as a user named “admin” or as the root user.  
If you are installing over an earlier version of NMS200, you will be asked to backup your  
database. The following screen displays:  
3. To initiate installation, click Next.  
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4. Confirm that your hardware meets the minimum system requirements, and click Next.  
5. Accept the license agreement after reading it (otherwise, you cannot proceed), and click  
Next.  
6. Confirm or alter the installation path, and click Next.  
7. View the final confirmation of components to install, and click Next.  
Observe the progress bar as files are copied for installation. The database size typically  
defaults to 2 GB with unlimited expansion.  
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8. Click Finish to complete the installation.  
9. Reboot the machine.  
When the Server Monitor icon ( ) in the system tray turns green (which might take  
several minutes), you can access the application server with a Web browser.  
Note: The NMS200 Network Management Software also installs the  
Synergy Network Management Server icon ( ) in the system tray.  
Step 4: Log In to the NMS200 as the admin User  
The Server Monitor icon in the system tray indicates the application server’s status.  
Red ( ) means that the application server is stopped.  
Yellow ( ) means that the application server is starting or stopping.  
Green ( ) means that the application server is running.  
The application server monitors your devices even when you are not logged in to your  
machine. Best practice is to install the application server to a host you do not turn off if you  
want constant monitoring of your devices.  
When the Server Monitor icon ( ) in the system tray turns green, you can access the  
application server with a Web browser.  
To start and log in to the NMS200:  
1. Select Start > All Programs > NETGEAR > NETGEAR ProSafe NMS200 > NETGEAR  
ProSafe NMS200 to invoke the NMS200 Network Management Software.  
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2. On the next screen, enter netgear for the Screen Name and netgear for the Password.  
Click Sign In.  
3. You will be asked to set up a password reminder query. Click OK. The main screen displays.  
4. Go to Chapter 3, How to Use the NMS200 to learn how to start managing your network.  
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How to Manage Your Licenses  
Note: The ProSafe NMS200 Network Management System comes with a  
five-device test capability that has no expiration date (this default  
limits the number of devices that can be managed through the  
software to five devices). Various license packs are available when  
you are ready to expand beyond this five-device test default. Go to  
www.netgear.com/nms200 for more information about licenses.  
Either restart the application server or wait up to 15 minutes before a license modification  
takes effect whenever you obtain licenses for more than the five-device default.  
To activate additional licenses:  
1. Purchase your additional license pack from NETGEAR.  
a. Go to www.netgear.com/nms200 and click Buy netgear.com (  
).  
Follow the instructions.  
b. Go to www.doradosoftware.com/netgear as directed for further instructions.  
You receive your license file when you are done with this step.  
2. Click License Management on the Quick Navigation portlet.  
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The Register License portlet displays.  
3. Either restart the application server or wait up to 15 minutes for the license modification to be  
effective.  
How to Install Software Updates  
Best practice is to perform a complete backup of your system and NMS200 Network  
Management Software database before performing an upgrade.  
To install NMS200 Network Management Software updates:  
1. Download the new NMS200 Network Management Software.  
2. Prepare your system:  
a. Back up your existing NMS200 Network Management Software database.  
b. Halt the NMS200 Network Management Software server.  
c. Export your NMS200 Network Management Software settings. Installation always  
re-seeds the settings. If you have changed the default settings, you might want to  
export these before proceeding.  
d. Set a Windows restore point.  
3. Uninstall the existing NMS200 Network Management Software. Go to Add/Remove  
Programs in Windows’ Control Panel and uninstall it as you would any other Windows  
program.  
4. Install the new NMS200 Network Management Software.  
5. Restart the NMS200 Network Management Software server.  
6. Restore your NMS200 Network Management Software configuration:  
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a. Refer to the release notes for the procedure to rebuild the NMS200 Network  
Management Software database. Some upgrades might require you to rebuild the  
database from scratch.  
b. If you have purchased additional NMS200 Network Management Software licenses,  
If your installation fails, see setup.log, db_setup.log, or app_setup.log in the destination  
directory for the installation for messages that might help fix the failure.  
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3.  
How to Use the NMS200  
3
Keep your network running smoothly  
This chapter describes how to manage your network starting from the NMS200 Network  
Management Software main screen using the default settings.  
The following topics are discussed:  
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Common Setup Tasks at First-time Sign-in  
This portlet appears on the first page after you sign in.  
The portlet reminds you of the following common tasks:  
SMTP Configuration. This configures how NMS200 sends notification e-mails.  
Netrestore File Servers. See FTP/TFTP Server on page 27 for the setup instructions.  
A red flag appears with the “Setup required” message in the Status column when these are  
not configured. Configuring them displays a green flag with the “Setup complete” message.  
Click the edit link in the Action column to open editors for each of these.  
Quick Navigation Portlet  
The Quick Navigation portlet lets you quickly click some links to basic tasks.  
Resource Discovery. Discover devices in your network. See Discover Your Network  
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Link Discovery. After you have discovered resources, this discovers their connections.  
Backup Config Files. This lets you back up discovered devices’ configuration files.  
Before you can use this feature, you must have servers configured as described in  
OS Image Upload. Upload firmware updates for devices.  
Deploy OS Image. This deploys firmware updates. To deploy images, you must have File  
Servers configured, as described in Configuration File Backup / Restore on page 28.  
License Management. This lets you see and manage the licensed capabilities of  
NMS200, as described in How to Manage Your Licenses on page 19.  
Configure the NMS200 Groups and Locations  
As an Administrator, you can configure Users Groups to identify support teams (examples:  
administration, engineering and operations), and users to identify roles of team members.  
Portal > Users  
Add users with the following steps:  
1. Click Manage > Control Panel > Portal Users.  
2. Click the Add tab under the Users heading at the top of the page.  
3. Enter the details of the new user (Name, Job Title, and so on).  
4. After you click Save notice that the right panel expands to include additional information.  
Make sure you specify a Password. Organizations, Communities, and Roles let you  
specify those for the new user.  
5. After clicking the Portal > Users item on the left, click Actions > Manage Pages to the right  
of the user to specify which pages this user will see.  
6. You can also click Action > Permissions to configure  
7. You can also specify contact information and Instant Messenger information. The built-in  
instant messaging is available to users in NMS200 in addition to such instant messaging.  
8. Finally, notice the Miscellaneous information that specifies Announcements to which this  
user subscribes, Display Settings and Comments.  
Once you have configured a user, you can click the View All tab and use the Action > menu to  
the right of the user listed in Portal > Users on the Control Panel page to do the following:  
Edit—Re-configure the selected user.  
Permissions—Manage the user’s access to and control over various parts of the portal.  
Manage Pages—Configure the Public or Private pages for a user, depending on the  
selected tab. Possible actions here include changing the look and feel of pages (for  
computers and mobile browsers), adding pages and child pages, and importing or  
exporting page configurations. Notice that you can configure meta tags, and javascript on  
these pages too.  
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Exports are in .lar format, and go to the download location configured in the browser  
you are using. The export screen lets you select specific features, and the date range of  
pages to export.  
Tip: If you want to set up several pages already configured elsewhere for  
another user, or even for an entire community of users, export those  
pages from their origin, then Manage Pages from the Action menu for the  
user or community.  
Deactivate—Retires a user configured on your system. You can also check users and  
click the Deactivate button above the listed users.  
Your organization has a number of geographic locations and you plan to manage the network  
infrastructure for all these locations using RC7 Synergy. You can define the geographic  
locations to which devices can be associated. This will help you manage and view your  
network, grouped by location or branches.  
Tip: To edit your own information as a signed-in user, simply click your login  
name in the upper right corner of the portal screen.  
Portal > Communities  
Add Communities with the following steps:  
1. Click Manage > Control Panel and navigate to Portal > Communities.  
2. Click the Add tab under the Communities heading at the top of the page.  
3. Enter the details of the new community (Name, Description).  
4. By clicking Actions to the right of any listed Community, you can also select its membership,  
permissions, viewable pages and so on.  
Tip: To see a portlet in Expanded rather than Summary mode, click + in the  
upper right corner.  
Discover Your Network Resources and Devices  
To begin managing resources in your network, you must discover them to store their  
information in the application database. This begins either with the Resource Discovery  
Quick Navigation button or the Discovery Profiles portlet. Discovery profiles configure  
equipment discovery for NMS200.  
The summary view displays the Name, Description, Default (the green check indicates the  
default profile), whether the profile is Scheduled and Next Execution Date for scheduled  
discovery.  
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Follow these steps to start discovering equipment on your network.  
1. Click Resource Discovery in Quick Navigation or right-click the Discovery Profiles list  
and select New. (If you have previously exported profiles, you can Import them. You can  
also Export Selection, or Export all profiles in this manager. Open an existing profile to  
edit it.)  
2. After this beginning, if you clicked Resource Discovery, the Quick Discovery screen  
appears where you can enter device identifiers (typically IP Address(es)), and  
authentications, then execute discovery. The Quick Discovery screen can also discover the  
default Discovery profile if you have configured one already.  
If you clicked New in the Discovery portlet, the Discovery Profile Editor appears, with a  
step-by-step set of screens to configure resource discovery, as described below.  
You can navigate through the Profile Editor by clicking the screen tab names at the top, or  
by clicking the Next button at the bottom of the page.  
Discovery Profile Editor  
Use this editor to configure discovery. Baseline discovery is the initial discovery to compare to  
later discoveries. Follow these steps to discover equipment on your network:  
3. General Parameters—Set the Name, Description and whether this profile is the baseline  
default.  
4. Profile Options—Select the Device Naming Format (how the device appears in lists, once  
discovered), whether to Manage by IP address or hostname, and check whether to Resolve  
Hostnames, ICMP Ping Device(s), Manage ICMP-only Device(s), or Manage Unclassified  
Device(s). This last checkbox determines whether NMS200 attempts to manage devices  
that have no device driver installed. Management may be possible, but more limited than for  
devices with drivers installed, provided this capability is one you have licensed.  
Network  
5. After you click Next, the Network screen appears.  
Network Type and Addresses—Select the type of entry in the pick list (IP Address(es),  
CIDR Address, Hostname, SNMP Broadcast, Subnet).  
Tip: You can specify an IP Address range by separating the beginning and  
end with a dash. For example: 192.168.1.1 - 192.168.1.240.  
The tooltips in the data entry field describe what valid entries look like.  
6. AuthenticationYou can create new, or add existing authentications. Notice that  
authentications appear with Edit / Delete icons and Up / Down arrows on their right. The Edit  
icon opens the authentication editor. Click the arrows to arrange the order in which  
credentials are tried (top first). Ordering only applies when two credentials are of the same  
type.  
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Inspect  
7. Inspect—This screen lets you preview the discovery profile’s actions and access to  
devices. If you clicked Next rather than Inspect at the bottom of the previous screen, click  
Start Inspection in the top right corner of this screen to begin the inspection process that  
validates the device’s credentials.  
Notice that the Inspection Status fields at the bottom of the screen indicate the success or  
failure of Ping, Hostname resolution, and Authentications.  
When authentications are unsuccessful, you can click Previous to go to the Network  
screen and remove or edit them.  
8. Save—Click Save to preserve the profile. You can then right-click it to select Execute and  
begin discovery. If you select Execute from the profile editor, NMS200 does not save the  
profile to execute later.  
Results  
9. Execute—Click Execute to begin discovery, and the message traffic between NMS200 and  
the device appears on the Results screen. This is a standard Audit screen.  
10. A message (Discovery Profile Execute is complete) appears in the Messages at the bottom  
left of the status bar.  
Tip: You can also schedule discovery profiles to run periodically, updating  
your NMS200 database with any network changes.  
11. The devices in your network now appear in the Manage Your Network Resources and  
Devices portlet, and elsewhere (in Topology, for example).  
Manage Your Network Resources and Devices  
The Managed Resource portlet displays all the devices you have discovered. Right-clicking a  
listed resource displays a menu with options.  
NMS200 lets you manage device configurations. Before you begin that management, you  
must first configure an FTP/TFTP Server to get or send such configurations from / to  
devices. After configuring the FTP/TFTP Server , you can do Configuration File Backup /  
Restore described below.  
FTP/TFTP Server  
Follow these steps to configure a server:  
1. Click either the Common Setup Tasks at First-time Sign-in portal Netrestore File  
Servers link, or right click and select New in the Configuration Management > File  
Management page’s the File Servers portlet.  
2. After entering all required details click Save to save new file server.  
3. Optionally click Test to validate the new file server.  
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Configuration File Backup / Restore  
Provided you have permissions, you can backup configuration file(s) for a single device or  
group of devices, either on demand or as scheduled.  
Follow these steps:  
1. In the default NMS200 screen layout, go to Configuration Management > Summary.  
2. In the Managed Resources portlet, select (click on) a Managed Resource of interest.  
3. Right-click on selected resource in the Managed Resources portlet, and then click File  
Management > Restore or Backup.  
4. Enter the information needed to create the backup or restoration.  
5. Optionally click Add Schedule to schedule the backup task.  
6. Click Execute to immediately do backup or Save to save the configured backup to run later.  
Create Reports  
Reporting combines defined device targets with a pre-configured report template. The report  
definition selects the resources to query and the (reusable) template selects which of the  
available attributes appear in the report.  
If your want to automate month-end reports NMS200 lets you schedule either recurring  
reports or a single scheduled occurrence. With the correct permissions, you can run  
Inventory Reports on demand or as scheduled. You can use the Reports to troubleshoot and  
monitor performance and historical data that has been collected during the operation of the  
network.  
Most users create reports about discovered resources with the included report templates. To  
create a report with an existing template, open the Reports portlet and right-click a report  
listed there and select Execute.  
Follow these steps:  
1. Click Reports in the portal and scroll down to find the Reports portlet.  
2. Click to select a Report of interest.  
3. Right-click, and then click Execute to run report.  
4. Report generation runs in the background. When it is complete, you a message appears in  
the Messages tab at the bottom left corner.  
5. Click Messages to open, then click on the Report of interest and click View Details at the  
right end of entry, to view completed report.  
You can also automate report generation. If you want to have a recurring report, scheduling is  
the most convenient way to arrange it. Automatically generated reports are archived, and  
appear in the history snap panel of the expanded portlet.  
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ProSafe NMS200 Network Management System  
Fault Management and Problem Diagnosis  
NMS200 lets you diagnose network problems with its Alarms viewer, and lets you monitor  
performance with its Performance Management and Troubleshooting capabilities, as  
described below. The following briefly outlines these capabilities:  
Alarms  
Alerts about network performance issues can include alarms about the following:  
Excessive interface utilization  
Unexpectedly high CPU load  
Loss of available memory  
Slow response time  
Excessive interface errors  
When you receive an alarm you can take any of the following action on the alarm itself, or the  
target of the alarm:  
Assign User  
Acknowledge Alarm  
Unacknowledge Alarm  
Clear Alarm  
Show Performance  
Follow these steps to get started:  
1. Click Alarms > Summary from the default screens.  
2. In the Alarms portlet, click on an Alarm of interest.  
3. Right-click on the selected alarm, and then click Acknowledge Alarm to take ownership of  
the alarm.  
4. Right-click then click Assign User to select a user owner for the alarm.  
5. Right-click then click Clear Alarm to remove the alarm from list.  
6. Click the plus (+) in the upper right corner of the Alarms portlet to go into Expanded mode  
where you can view more details about an alarm.  
Performance Management and Troubleshooting  
In addition to troubleshooting faults, you can also monitor device performance with NMS200.  
Monitors  
Monitors display some critical performance metrics for devices on the network, including:  
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Network availability  
Bandwidth capacity utilization  
Buffer usage and errors  
CPU and memory utilization  
Interface errors and discards  
Network latency  
Node and interface status  
To get started using monitors, follow these steps:  
1. Click Performance Management > Summary, and find the Resource Monitors portlet  
on that page.  
2. Hover the cursor over a Monitor of interest to see a tooltip of details about it.  
3. Click to select a Monitor of interest.  
4. Right-click the selected monitor in the Resource Monitors portlet, and then click Open to edit  
its details, including enabling/disabling it.  
Dashboard Views  
With permissions, you can view the performance data collected by the monitors, in graphical  
and tabular form including:  
Excessive interface utilization  
Unexpectedly high CPU load  
Loss of available memory  
Slow response time  
Excessive interface errors  
To view this data, follow these steps:  
1. Click Performance Management > Summary and find the Top Problem Nodes portlet.  
2. Hover the cursor over a Device/Interface of interest to see a tooltip of details about its status.  
3. Right-click and select Show Key Metrics, or Show Performance, which opens a  
dashboard.  
Use the NMS200 with Security Devices  
The NMS200 provides basic security information in the Show Key Metrics window.  
To view the key security metrics:  
1. Click Resources > Summary to display the list of managed resources.  
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2. Right-click the device of interest and then select Performance > Show Key Metrics to  
display the following typical screen:  
3. Click Chart to display the following screen:  
4. Select up to three metrics to monitor, and then click Save to save your settings.  
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Key Metrics Example  
1. Select Performance > Show Key Metrics to display one of the following screens  
depending on the device selected:  
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2. Click Chart to display the following screens depending on the device and key metrics  
selected:  
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Security Device Alarms  
The following security device alarms are available:  
ntrapSpamEvent  
ntrapConfChgEvent  
ntrapSystemEvent  
ntrapWANConnFailEvent  
ntrapWANFailoverEvent  
ntrapTrafficEvent  
ntrapServiceEvent  
ntrapUserLoginFailEvent  
ntrapUserLoginEvent  
ntrapSSLVPNEvent  
ntrapIPsecVPNEvent  
ntrapFirewallEvent  
netgearNetloginAuthFailure  
netgearGratuitousArpViolation  
netgearNetloginUserLogin  
netgearNetloginUserLogout  
ntrapComptUpdateEvent  
ntrapRegistrationEvent  
ntrapIPSOutbreakEvent  
ntrapIPSEvent  
ntrapMalwareOutbreakEvent  
ntrapMalwareEvent  
ntrapPortScanEvent  
ntrapDDosAttackEvent  
The following screen is an example of the security alarms:  
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A.  
Troubleshooting  
A
This appendix presents links to the NETGEAR site for more information.  
The NMS200 Network Management Software product page is at  
www.netgear.com/nms200. Consult this page for the latest product information.  
The NMS200 Network Management Software FAQs are at  
support.netgear.com/app/answers/detail/a_id/16861. Consult this page for the latest  
support information.  
35  
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Index  
Internet Information Services 13  
A
Alarms 29, 34  
Authentication 11  
L
License 11  
B
M
Basic Network Considerations 10  
Managed Resources 27  
Minimum hardware 9  
Monitors 29  
C
Configuration File Backup 28  
N
D
Name Resolution 11  
Dashboard Views 30  
Discover Network Devices 25  
Discovery 25  
Network Considerations 10  
P
Discovery Profile  
Inspect 27  
Portal > Communities 25  
Network 26  
Results 27  
Portal > Users 24  
Problem Diagnosis - Fault Management 29  
Discovery Profile Editor 26  
DNS 11  
Q
Quick Start 22  
F
Firewalls 11  
R
Fixed IP Address 10  
FTP/TFTP Server 27  
Recommended Operating System Versions 9  
Reports 28  
G
S
Getting Started 22  
Security devices 30  
Shared drive unsupported 11  
System requirements 9  
H
Hardware  
System Requirements 9  
T
Hardware recommendations 9  
technical support 2  
trademarks 2  
I
Troubleshooting - Performance Management 29  
IIS 13  
Installation and Startup 14  
36  
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ProSafe NMS200 Network Management System  
U
Updating Your License 11  
37  
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