NEC Computer Accessories MA4000 User Manual
MA4000  
Installation Manager  
User Guide  
NEC  
NEC Infrontia, Inc.  
August 2008  
NDA-30580, Revision 7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
i
Contents  
Introduction  
1-1  
MA4000 Installation Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
How This Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2  
MA4000 Installation Manager Application Abbreviations . . . . . . . . . . . . . . . . . 1-3  
Getting Started  
2-1  
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
MA4000 Installation Manager Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Initializing the Flash Card and Installing the System Software  
(SV7000 MPS Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Introduction and Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Major Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Step-by-Step Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Graphical User Interface  
3-1  
General Graphical User Interface Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Data Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Selecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
List Box Sorting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
Startup Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Projects Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Templates Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
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ii  
Contents  
Pull-Down Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25  
Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44  
Primary Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45  
Project Information  
4-1  
Primary Contact Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Company Organization Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4  
Tasks Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
Phased Installation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15  
Hardware Information  
5-1  
Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Media Gateway and Circuit Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9  
Circuit Card Field Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13  
Signaling Server - SIP Server (Including MPH) . . . . . . . . . . . . . . . . . . . . . . . 5-19  
Voice Mail Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22  
Voice Mail System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23  
Exchange Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24  
Active DIrectory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24  
Voice Mail Station Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24  
Security Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26  
Terminal/Equipment Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27  
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Contents  
iii  
System Information  
6-1  
Station Ranges Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2  
Access Codes Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7  
Speed Calling Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9  
Advanced Features  
7-1  
System Features (ASYD) Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2  
Feature Restrictions Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5  
Route Restrictions Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9  
Least Cost Routing (LCR) Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17  
Automated Call Distribution (ACD) Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23  
Open Application Interface (OAI) Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25  
Monitor Number Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28  
User Assignments  
8-1  
User Assignments - New or Edit User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6  
Group Assignments  
9-1  
10-1  
11-1  
Circuit Card Assignments  
Install  
MA4000 Installation Manager User Guide - Revision 7  
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iv  
Contents  
Reports  
12-1  
Creating and Printing a Report or DESI Label . . . . . . . . . . . . . . . . . . . . . . . . 12-2  
Productivity Features  
13-1  
Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2  
UC Suite - MA4000 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4  
Location Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7  
Management Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-28  
Diagnostic Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-29  
Maintenance Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-30  
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v
Figures  
Figure  
Title  
Page  
2-1  
2-2  
2-3  
2-4  
3-1  
3-2  
3-3  
3-4  
3-5  
3-6  
3-7  
3-8  
3-9  
3-10  
Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Installation Manager R25 - InstallShield Wizard Welcome . . . . . . . . . . . 2-4  
Installation Manager R25 - InstallShield Wizard Complete . . . . . . . . . . . 2-5  
Installation Manager R25 - InstallShield Install Feature(s) . . . . . . . . . . . 2-6  
Data Navigator Single Select example . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Data Navigator Multi Select example. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
List Box Contiguous Select example . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
List Box Multi-Select example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Edit Multiple Records example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
List Box Sorting example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
Installation Manager Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Projects Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Welcome to the Create Project Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Create Project Wizard - Project Name and Type -  
NEAX IPX and NEAX IPX DM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7  
3-11  
3-12  
3-13  
Create Project Wizard - Project Name and Type - NEAX IPX UMG . . . . 3-8  
Create Project Wizard - Project Name and Type - UNVERGE IPX. . . . . 3-9  
Create Project Wizard - Project Name and Type -  
UNIVERGE SV7000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10  
3-14  
Create Project Wizard -Project Name and Type -  
UNIVERGE SV8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
3-15  
3-16  
3-17  
3-18  
3-19  
3-20  
3-21  
3-22  
3-23  
3-24  
3-25  
3-26  
3-27  
3-28  
3-29  
Create Project Wizard - Project Category and Notes . . . . . . . . . . . . . . 3-12  
Create Project Wizard - Customer Locations . . . . . . . . . . . . . . . . . . . . 3-13  
Create Project Wizard - Customer Organization . . . . . . . . . . . . . . . . . . 3-14  
Create Project Wizard - Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15  
Create Project Wizard - Customer Contact Information . . . . . . . . . . . . 3-16  
Completing the Create Project Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 3-17  
Projects Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Import Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19  
Delete Project Confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19  
Delete All Projects Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20  
Templates Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
Import Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22  
Delete Project Confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22  
Delete All Projects Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23  
Edit Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
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vi  
Figures  
3-30  
3-31  
3-32  
3-33  
3-34  
3-35  
3-36  
3-37  
3-38  
3-39  
3-40  
3-41  
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25  
FLCVTR Initial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26  
FLCVTR Initial Installation Execute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27  
Setting INITDATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28  
FLCVTR Program Upgrade Execute . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29  
FLCVTR Data Backup Execute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30  
Welcome to the Registration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31  
NEC Registration Wizard - We Want To Know About You . . . . . . . . . . 3-32  
NEC Registration Wizard - Site Information . . . . . . . . . . . . . . . . . . . . . 3-33  
NEC Registration Wizard - Complete Your NEC Registration. . . . . . . . 3-34  
NEC Registration Wizard - Select System to Activate. . . . . . . . . . . . . . 3-35  
NEC Registration Wizard - Gather Security Codes from System -  
SV7000 Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36  
3-42  
3-43  
3-44  
3-45  
3-46  
3-47  
3-48  
4-1  
NEC Registration Wizard - Registration Information . . . . . . . . . . . . . . . 3-38  
NEC Registration Wizard - Activate Your System . . . . . . . . . . . . . . . . . 3-39  
NEC Registration Wizard - System Activation. . . . . . . . . . . . . . . . . . . . 3-40  
NEC Registration Wizard - Congratulations . . . . . . . . . . . . . . . . . . . . . 3-41  
MAT Clipboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43  
About MA4000 Installation Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44  
Primary Sections Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45  
Project Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
Project Information - Primary Contact Tab . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Project Information - Company Organization Tab . . . . . . . . . . . . . . . . . . 4-4  
Edit Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
New Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
Confirmation - Delete This Item. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Edit Location Labels - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7  
Edit Organization - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8  
New Organization - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Confirmation - Delete This Item. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Edit Organization Labels - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Project Information - Tasks Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
Edit Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12  
Edit Date - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13  
New Task - General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14  
Confirm Delete - Delete The Current Selected Task(s). . . . . . . . . . . . . 4-14  
Project Information - Phased Installation Tab . . . . . . . . . . . . . . . . . . . . 4-16  
Phased Installation - New or Edit Button . . . . . . . . . . . . . . . . . . . . . . . . 4-17  
Hardware Information Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1  
Hardware Information - Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Test Connection - Login Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5  
Edit IP Configuration - UNIVERGE SV8500 Example. . . . . . . . . . . . . . . 5-6  
4-2  
4-3  
4-4  
4-5  
4-6  
4-7  
4-8  
4-9  
4-10  
4-11  
4-12  
4-13  
4-14  
4-15  
4-16  
4-17  
4-18  
5-1  
5-2  
5-3  
5-4  
5-5  
Edit IP Configuration - UNIVERGE SV7000 and IPX, NEAX IPX,  
and NEAX IPX DM Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
5-6  
Edit IP Configuration - NEAX IPX UMG. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8  
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Figures  
vii  
5-7  
Hardware Information - Media Gateway and Circuit Cards Tab . . . . . . . 5-9  
Female DB9 to Female DB9 Straight Through Cable example. . . . . . . 5-10  
New Circuit Card - IPX Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10  
New Circuit Card - UNIVERGE SV8500 Example. . . . . . . . . . . . . . . . . 5-11  
Example - Media Gateway - MG 1.5M Edit Circuit Card . . . . . . . . . . . . 5-12  
Media Gateway Setup Wizard - Welcome. . . . . . . . . . . . . . . . . . . . . . . 5-15  
Media Gateway Setup Wizard - Select Operation . . . . . . . . . . . . . . . . . 5-16  
Media Gateway Setup Wizard - Select Values . . . . . . . . . . . . . . . . . . . 5-17  
Media Gateway Setup Wizard - Setting Media Gateway. . . . . . . . . . . . 5-18  
Media Gateway Setup Wizard - Operation Completed . . . . . . . . . . . . . 5-19  
Hardware Information - Signaling Server Tab . . . . . . . . . . . . . . . . . . . . 5-20  
Hardware Information - Voice Mail Tab . . . . . . . . . . . . . . . . . . . . . . . . . 5-22  
Edit Voice Mail Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24  
Hardware Information - Security Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26  
System Information Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
System Information - Station Ranges Tab. . . . . . . . . . . . . . . . . . . . . . . . 6-2  
Edit Station Range - General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
Warning - Delete Station Range(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4  
Edit Reserved Stations - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5  
Warning - Delete Reserved Station Range(s) . . . . . . . . . . . . . . . . . . . . . 6-6  
System Information - Access Codes Tab . . . . . . . . . . . . . . . . . . . . . . . . 6-7  
Edit Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8  
System Information - Speed Calling Tab. . . . . . . . . . . . . . . . . . . . . . . . . 6-9  
Edit System Speed Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10  
Advanced Features Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1  
Advanced Features - System Features Tab . . . . . . . . . . . . . . . . . . . . . . 7-2  
Edit System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3  
Advanced Features - Feature Restrictions Tab. . . . . . . . . . . . . . . . . . . . 7-6  
Edit Service Feature Restrictions (SFC) - Day Tab. . . . . . . . . . . . . . . . . 7-7  
Edit Service Feature Restrictions (SFC) - Night Tab. . . . . . . . . . . . . . . . 7-8  
Advanced Features - Route Restrictions Tab . . . . . . . . . . . . . . . . . . . . 7-10  
Edit RSC - Day Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11  
Edit RSC - Night Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12  
Edit Toll - Outgoing Connection - Day Tab . . . . . . . . . . . . . . . . . . . . . . 7-13  
Edit Toll - Outgoing Connection - Night Tab . . . . . . . . . . . . . . . . . . . . . 7-14  
Edit Toll - Outgoing Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15  
Edit Route Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16  
Advanced Features - LCR Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17  
Edit System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18  
Edit Least Cost Routing Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19  
Edit Time of Day Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20  
Edit Least Cost Routing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21  
Additional Digit Translation (AADC). . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22  
Advanced Features - ACD Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23  
Edit ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24  
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Figures  
7-22  
7-23  
7-24  
7-25  
7-26  
7-27  
7-28  
7-29  
8-1  
Advanced Features - OAI Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25  
Edit OAI - New. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26  
Edit OAI - Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26  
Confirm Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27  
Advanced Features - Monitor Number Tab . . . . . . . . . . . . . . . . . . . . . . 7-28  
Monitor Number - New or Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29  
Edit UCD Group Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30  
Confirm Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30  
User Assignments Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1  
Edit User - Business (except UMG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2  
Edit User - Business (UMG only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3  
Edit User - Hospitality (except UMG). . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4  
Edit User - Hospitality (UMG only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5  
Warning - Delete User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5  
Phone Model - General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7  
Button Template Editor- Edit Button Template Tab. . . . . . . . . . . . . . . . . 8-8  
Button Template Editor - Feature Type: Not Assigned . . . . . . . . . . . . . 8-10  
Button Template Editor - Feature Type: Function . . . . . . . . . . . . . . . . . 8-10  
Button Template Editor - Feature Type: Station . . . . . . . . . . . . . . . . . . 8-11  
8-2  
8-3  
8-4  
8-5  
8-6  
8-7  
8-8  
8-9  
8-10  
8-11  
8-12  
Button Template Editor - Feature Type: Station - Name Display:  
Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12  
8-13  
8-14  
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8-33  
8-34  
8-35  
8-36  
Advanced - Button Template - Advanced Tab. . . . . . . . . . . . . . . . . . . . 8-13  
Button Template Editor - Information Tab . . . . . . . . . . . . . . . . . . . . . . . 8-15  
New Station Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16  
Edit Call Forwarding Template - General . . . . . . . . . . . . . . . . . . . . . . . 8-17  
Edit Call Forwarding Template - Information . . . . . . . . . . . . . . . . . . . . . 8-18  
New Voice Mail Template - General . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19  
New Voice Mail Template - Information. . . . . . . . . . . . . . . . . . . . . . . . . 8-20  
Edit User - Group Memberships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21  
New Pickup Group Template - General. . . . . . . . . . . . . . . . . . . . . . . . . 8-22  
Select Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23  
New Pickup Group Template - Information . . . . . . . . . . . . . . . . . . . . . . 8-24  
Edit Hunt Group - Circular Template Option . . . . . . . . . . . . . . . . . . . . . 8-26  
New Hunt Group - Pilot Template Option . . . . . . . . . . . . . . . . . . . . . . . 8-27  
Secretary Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28  
New UCD Group Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29  
Misc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-30  
Edit Phone Accessory Template - General . . . . . . . . . . . . . . . . . . . . . . 8-31  
Edit Phone Accessory Template - Information . . . . . . . . . . . . . . . . . . . 8-32  
Warning - Delete User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-33  
User Update Wizard - Welcome to Installation Manager User Import. . 8-34  
User Import Wizard - Import File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35  
Record Separation - Record Delimiter. . . . . . . . . . . . . . . . . . . . . . . . . . 8-36  
Select Import Value - Field Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37  
Default Values - Field Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-38  
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Figures  
ix  
8-37  
8-38  
8-39  
8-40  
8-41  
Column Match - Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-39  
User Import Wizard - Completing User Import Data . . . . . . . . . . . . . . . 8-40  
Save As - Export Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41  
Success - Export User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-42  
User Update Wizard - Welcome to Installation Manager User  
Update Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-43  
8-42  
8-43  
8-44  
8-45  
9-1  
User Update Wizard - Select Operation . . . . . . . . . . . . . . . . . . . . . . . . 8-44  
User Update Wizard - Select Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45  
User Update Wizard - Verify Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 8-46  
User Update Wizard - Completing the User Update Wizard . . . . . . . . . 8-47  
Group Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1  
Edit Pickup Groups Template - General . . . . . . . . . . . . . . . . . . . . . . . . . 9-2  
Edit Pickup Groups Template - Information. . . . . . . . . . . . . . . . . . . . . . . 9-3  
Select Users - New Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4  
New Hunt Group - Circular Template - Group . . . . . . . . . . . . . . . . . . . . . 9-5  
New Hunt Group - Circular Template - Information . . . . . . . . . . . . . . . . . 9-6  
New Hunt Group - Pilot Template - Group. . . . . . . . . . . . . . . . . . . . . . . . 9-7  
New Hunt Group - Pilot Template - Information. . . . . . . . . . . . . . . . . . . . 9-8  
New UCD Group Template - Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9  
New UCD Group Template - Information. . . . . . . . . . . . . . . . . . . . . . . . 9-10  
New Pickup Groups Template - General. . . . . . . . . . . . . . . . . . . . . . . . 9-11  
New Pickup Group Template - Information . . . . . . . . . . . . . . . . . . . . . . 9-12  
Confirm Delete - Delete This User Group Assignment . . . . . . . . . . . . . 9-12  
Circuit Card Assignments Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1  
NEAX IPX / IPX DM / UNIVERGE IPX Circuit Card Assignments. . . . . 10-2  
UNIVERGE SV7000 Circuit Card Assignments. . . . . . . . . . . . . . . . . . . 10-2  
NEAX IPX UMG Circuit Card Assignments . . . . . . . . . . . . . . . . . . . . . . 10-3  
UNVERGE SV8500 Circuit Card Assignments . . . . . . . . . . . . . . . . . . . 10-5  
Chassis LEN Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5  
Circuit Card Assignments - Edit Chassis. . . . . . . . . . . . . . . . . . . . . . . . 10-6  
New Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7  
Warning - Delete Virtual Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7  
Pre-Installation Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1  
Choose the Features You Want to Install . . . . . . . . . . . . . . . . . . . . . . . 11-2  
Phased Installation Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4  
Compile User Phone Assignments Progress. . . . . . . . . . . . . . . . . . . . . 11-5  
Installation Warning - Stop Installation Query . . . . . . . . . . . . . . . . . . . . 11-6  
Initialization of System Flash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7  
Installing SV7000 Flash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8  
Installing IPX Flash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-9  
System Software Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-10  
Backup/Restore Voice Server Data Memory. . . . . . . . . . . . . . . . . . . . 11-11  
Media Gateway Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12  
Upload Data to System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13  
Voice Mail Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14  
9-2  
9-3  
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x
Figures  
11-14  
12-1  
Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-15  
Reports - General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1  
Productivity Features Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1  
Productivity Features - Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . 13-3  
UC Suite - MA4000 Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4  
View Status Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6  
Warning - CPU Occupancy Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7  
Location Diversity - FCCS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8  
Location Diversity - FCCS Tab - Getting Location Data . . . . . . . . . . . . 13-9  
Location Diversity - Station Backup Tab . . . . . . . . . . . . . . . . . . . . . . . 13-10  
Location Diversity - Designating Backup Stations . . . . . . . . . . . . . . . . 13-11  
Location Diversity - Extended Backup Data . . . . . . . . . . . . . . . . . . . . 13-13  
Location Diversity - Station Pool Data Tab . . . . . . . . . . . . . . . . . . . . . 13-16  
Location Diversity - Pool Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-17  
Location Diversity - Key Template Tab . . . . . . . . . . . . . . . . . . . . . . . . 13-19  
Location Diversity - Key Template - Base Information Tab . . . . . . . . . 13-20  
Location Diversity - Key Template - Function Key. . . . . . . . . . . . . . . . 13-21  
Location Diversity - ADVF Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-23  
Location Diversity - AFCMN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-24  
Location Diversity - Upload Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-26  
Location Diversity - Upload Compile . . . . . . . . . . . . . . . . . . . . . . . . . . 13-27  
Productivity Features - Management Tab . . . . . . . . . . . . . . . . . . . . . . 13-28  
Productivity Features - Diagnostic Tab . . . . . . . . . . . . . . . . . . . . . . . . 13-29  
Productivity Features - Maintenance Tab . . . . . . . . . . . . . . . . . . . . . . 13-30  
13-1  
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13-20  
13-21  
13-22  
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xi  
Tables  
Table  
Title  
Page  
2-1  
3-1  
8-1  
8-2  
8-3  
8-4  
8-5  
12-1  
13-1  
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
Options to Activate the UNIVERGE SV8500 . . . . . . . . . . . . . . . . . . . . 3-37  
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9  
Advanced Button Template Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13  
Edit Call Forwarding Template Options. . . . . . . . . . . . . . . . . . . . . . . . . 8-18  
Edit Phone Accessory Template Options . . . . . . . . . . . . . . . . . . . . . . . 8-31  
Phone Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32  
Description of Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2  
MA4000 Configuration Connection and Transfer Settings . . . . . . . . . . 13-5  
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xii  
Tables  
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1-1  
1
Introduction  
The MA4000 Installation Manager User Guide provides the information  
needed to operate the Installation Manager application.  
The following topics are included in this chapter:  
Chapter Topics • MA4000 Installation Manager Overview  
• How This Guide is Organized  
• MA4000 Installation Manager Application Abbreviations  
MA4000 Installation Manager Overview  
The MA4000 Installation Manager application is designed to assist our  
NEC Associates/Partners and our NEC customers in gathering,  
correlating, customizing, validating and implementing their installation  
plan. This tool expedites the process of gathering this information,  
customizing it, and then turning the information into system  
programming. The number of hours required by a system technician  
using Maintenance Administration Tools to program the system is  
greatly reduced using the MA4000 Installation Manager. The larger the  
system, the greater the benefit.  
The MA4000 Installation Manager contains a high level of import and  
export capabilities allowing sharing of information with many other  
types of applications. Using these capabilities makes it possible to easily  
re-use the information in other NEC Unified Solutions, Inc. products, as  
well as common tools such as Microsoft Excel.  
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1-2  
Introduction  
How This Guide is Organized  
Chapter 1 This chapter outlines how to use this manual, including actual manual  
Introduction  
organization, chapter layout, keyboard conventions, function keys, and  
basic terminology for the MA4000 Installation Manager application.  
Chapter 2 This chapter explains the hardware and software requirements of  
Getting Started  
MA4000 Installation Manager, and lists the steps needed to install the  
application.  
Chapter 3 This chapter provides an overview of the various interfaces of the  
Graphical User Interface  
MA4000 Installation Manager software.  
Chapter 4 This chapter describes the fields and buttons contained in the Project  
Project Information  
Information section of the MA4000 Installation Manager software.  
Chapter 5 This chapter describes the fields and buttons contained in the Hardware  
Hardware Information  
Information section of the MA4000 Installation Manager Software.  
Chapter 6 This chapter describes the fields and buttons contained in the System  
System Information  
Information section of the MA4000 Installation Manager software.  
Chapter 7 This chapter describes the fields and buttons contained in the Advanced  
Advanced Features  
Features section of the MA4000 Installation Manager software.  
Chapter 8 This chapter describes the fields and buttons contained in the User  
User Assignments  
Assignment section of the MA4000 Installation Manager software.  
Chapter 9 This chapter describes the fields and buttons contained in the Group  
Group Assignments  
Assignments section of the MA4000 Installation Manager software.  
Chapter 10 This chapter describes the fields and buttons contained in the Circuit  
Circuit Card Assignments  
Card Assignments section of the MA4000 Installation Manager software.  
Chapter 11 This chapter describes the fields and buttons contained in the Install  
Install  
section of the MA4000 Installation Manager software.  
Chapter 12 This chapter describes the fields and buttons contained in the Reports  
Reports  
Chapter 13 This chapter describes the fields and buttons contained in the  
section of the MA4000 Installation Manager software.  
Productivity Features  
Productivity Features section of the MA4000 Installation Manager  
software.  
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Introduction  
1-3  
MA4000 Installation Manager Application Abbreviations  
CCIS Common Channel Inter-office Signaling  
CSR Customer Service Representative  
DM Data Memory  
DTI Digital Trunk Interface  
FCCS Fusion Call Control Handling  
FCH Fusion Call Handler  
GUI Graphical User Interface  
IM Installation Manager  
IM Project (or just Project) A project is the set of data that is associated with a specific installation.  
It is assumed that an installation corresponds to a single customer.  
Therefore, each customer/installation should have its own project.  
A project is not stored in a single file as you might expect (as it is in  
Microsoft Access or Microsoft Excel). As data is collected, the  
information is stored in the Microsoft Desktop Engine (MSDE) which is a  
server-based database. The management of this information will require  
some features within the application to access, remove, and backup this  
information.  
IM Project Template This is the database containing all information for a particular  
installation. It includes all templates, all customer users, and related  
information to the installation.  
LCN Local Control Node  
LDM Local Data Memory  
LMG Local Module Group  
MAT Maintenance Administration Terminal  
MC Media Converter  
MG Media Gateway  
MPS Multi-Purpose Server  
MSDE Microsoft Desktop Engine — a mini SQL Server  
NCN Network Control Node  
NDM Network Data Memory  
UMG Ultra Module Group  
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1-4  
Introduction  
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2
Getting Started  
This chapter lists the hardware and software requirements necessary to  
operate the MA4000 Installation Manager. The chapter also provides the  
steps needed to install the MA4000 Installation Manager application.  
Chapter Topics • Requirements  
• MA4000 Installation Manager Installation  
• Initializing the Flash Card and Installing the System Software  
(SV7000 MPS Only)  
Requirements  
MA4000 Installation Manager contains a feature called Localization. This feature is  
transparent to the user. When a user installs MA4000 Installation Manager, the user  
will be prompted for different markets (language, basic data, etc.). For example, in  
order to have a different language, NEC will need to send to the user a package of  
files containing a utility to translate all the English descriptions to the new language.  
The user will then need to perform the language translation and modify the basic  
data to the files, then send it to NEC. After NEC receives the updated package, NEC  
will re-complle the MA4000 Installation Manager with the new language and basic  
data.  
IMPORTANT  
MA4000 Installation Manager requires Microsoft SQL Server Desktop Engine  
(MSDE) 2000. If a database server is already installed then you might be required to  
remove any conflicting database servers. Keep in mind the MA4000 Installation  
Manager will be compatible with SQL Server 2000 but the operating systems  
identified in Table 2-1 will not support MS SQL server. A server class operating  
system is required to support SQL Server 2000.  
IMPORTANT  
MSDE 2000 is available to install from the MA4000 Installation Manager CD.  
In order for the MA4000 Installation Manager to operate properly, your  
operating environment must meet the requirements listed in Table 2-1.  
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Getting Started  
Table 2-1 System Requirements  
Minimum  
Recommended  
Operating System  
Windows 98  
Note:This is the bare minimum operating system.  
Windows NT 4.0 (Service Pack 5 or later)  
Windows 2000  
(Service Pack 3 or later)  
Window XP Professional  
(Service Pack 1 or later)  
Note:This is the preferred operation system.  
Note: Other Windows operating systems may work, but will not be supported because of testing  
limitations. Users of Windows ME and Windows XP Home Edition will probably be able to  
successfully run MA4000 Installation Manager but these are not considered business operating  
systems.  
Processor  
Pentium 400 MHz  
64 MB  
Pentium 700 MHz  
128 MB, or more  
Memory  
Hard Drive Space (available before installation)  
250 MB 300 MB, or more  
Monitor  
800x600 SVGA  
1024x768 SVGA  
Web Browser (for support only)  
Any HTML 1.1 compliant  
Internet Explorer 5.5, or greater  
Ethernet Port  
10/100 MB Ethernet Port for connecting to SV7000-T and SV7000S  
Serial Port  
For configuration of Peripheral Hardware (MC, MG, VS)  
Modem  
For SV7000-T software registration  
PCMCIA Card Slot  
Intel compatible PCMCIA card slot for use when initializing SV7000-T Flash Card  
Database  
Microsoft MSDE 2000 (Included on CD-ROM)  
Additional Hardware  
CD-ROM  
CD-ROM 2x, or higher  
Mouse and Keyboard  
Mouse and 101 Keyboard  
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Getting Started  
2-3  
MA4000 Installation Manager Installation  
To install MA4000 Installation Manager for the first time, use the  
installation CD included in your MA4000 Installation Manager package.  
You must run Setup from within Windows.  
Be sure to close all open Windows programs and screen savers and disable any  
virus detection programs before using the Setup program.  
NOTE  
The following procedure walks you through the MA4000 Installation  
Manager installation. The Setup consists of a series of dialogs that  
supply you with default answers to questions regarding the installation  
of files to your hard disk. To accept the default answers, click the Next  
button. To make changes, click the Browse button and select a different  
directory, then click OK button to return to the dialog box.  
The following procedure assumes you are starting the Setup program  
from your computer’s CD-ROM drive D:. If you start from a different  
drive, substitute the letter of that drive in this procedure.  
Step 1 Launch Microsoft Windows 98, Windows 2000 or Windows XP  
Professional.  
Step 2 Place the MA4000 Installation Manager CD in the CD-ROM drive.  
Step 3 Click the Windows Start button and select Run.... from the pop-up menu.  
The Run (Figure 2-1) displays.  
Figure 2-1 Run  
Step 4 Type D:\Setup in the Open text box (as shown in Figure 2-1) and click  
the OK button. The Installation Manager R25 - InstallShield Wizard  
Welcome displays (Figure 2-2).  
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Getting Started  
Figure 2-2 Installation Manager R25 - InstallShield Wizard Welcome  
Step 5 Follow the prompts in the Setup program to accept the software licensing  
agreement, to enter your customer information, and to select the setup  
type. The Setup program copies the required files to your hard drive.  
Step 6 The Installation Manager R25 - InstallShield Wizard Complete displays  
(Figure 2-3) after the Setup program has finished copying files to your  
hard disk.  
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2-5  
Figure 2-3 Installation Manager R25 - InstallShield Wizard Complete  
Step 7 Click the Finish button. The Installation Manager R25 - InstallShield  
Install Feature(s) displays (Figure 2-4).  
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Getting Started  
Figure 2-4 Installation Manager R25 - InstallShield Install Feature(s)  
Step 8 Select the appropriate check box to install the desired feature. After  
MA4000 Installation Manager finishes installing each selected feature,  
you can now run the MA4000 Installation Manager program.  
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Getting Started  
2-7  
Initializing the Flash Card and Installing the System Software  
(SV7000 MPS Only)  
The following procedure contains a step which can result in the loss of existing data  
on your computer if performed improperly. This step is indicated with a Caution  
symbol. If you are unsure whether you understand the step completely, contact the  
NEC Technical Assistance Center (NTAC) before proceeding.  
CAUTION  
Introduction and Requirements  
The SV7000 MPS ships with an empty ATA flash card. Before you start  
the server, you must initialize the card and load it with system software  
the server requires to run. Then, you use the flash card to transfer the  
system software to the server itself.  
This procedure requires the system software CD (supplied with your  
system) and a laptop PC with a PCMICIA card slot. Your laptop PC must  
be configured to boot from the CD drive.  
To configure your PC to boot from a CD, you may need to change the boot drive  
order in your computer’s BIOS. You can usually display the BIOS settings screen by  
pressing a specific key during the boot sequence.  
NOTE  
For specific information on configuring your laptop to boot from a CD, consult your  
computer’s documentation.  
The SV7000 MPS runs the Linux operating system. When you boot from  
the supplied system software CD, your laptop will also be running Linux.  
You can then use Linux to initialize the flash card and transfer the MPS  
system software to it.  
You should also be familiar with the NEC Maintenance and  
Administration Terminal (MAT) application. For specific information on  
using the MAT, consult its online help documentation.  
Major Tasks  
The following lists the major tasks you will complete when you initialize  
the flash card and load system software on the MPS:  
• Boot your laptop from a CD containing the Linux operating system.  
• Use the Linux command line interface to format the flash card.  
• Copy the MPS operating system files to the flash card.  
• Insert the flash card in the MPS server.  
• Connect your laptop directly to the MPS.  
• Copy the system software from the flash card to the MPS.  
• Specify the MPS’ new TCP/IP network settings.  
• Restart the MPS using the new network settings.  
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Getting Started  
Step-by-Step Procedure  
To initialize the flash card, install it in the server, and load the MPS  
system software do the following:  
Step 1 Insert the MPS system software CD into your computer, then reboot.  
—Linux status messages display, followed by a video mode prompt.  
Step 2 Press Space to accept the default video mode. A keyboard selection  
prompt displays.  
Step 3 Press Enter to accept the default keyboard configuration. A Linux  
command prompt displays.  
Step 4 Enter root as the login ID, then enter xxxx as the password (the  
password entry will not display on the screen).  
—The Linux command prompt changes to #, indicating you are logged in  
as a root user.  
You must enter these values exactly as they are shown here because the Linux  
operating system, unlike Windows, is case-sensitive. That is, root and Root are not  
identical.  
IMPORTANT  
Be careful to enter the values in the remaining steps exactly as they are shown,  
including spaces.  
Step 5 Type the following at the command prompt, then press Enter:  
/bin/dmesg | grep hd  
—A list of configured devices on your PC displays, designated hda, hdb,  
hdc, etc.  
Step 6 Use the list of displayed devices to locate your laptop’s hard drive and  
CD-ROM drive. Write down their designations (hda, hdc, etc.) so you will  
remember them.  
It is critical you correctly identify your CD-ROM and internal hard drive from the list of  
displayed devices. You will need the correct designation in later steps to select which  
device will be formatted.  
IMPORTANT  
Linux identifies drives on your computer with the hd designation, plus a letter starting  
with a and continuing alphabetically. Commonly, the internal hard drive is hda and  
the internal CD-ROM is hdc. However, your configuration may be different. You can  
identify your drives using the information displayed after the previous step. For  
example, here is a possible drive listing:  
hda: HTS54809349, ATA disk drive  
hdc: Samsung CDRW-DVD, ATAPI CD-ROM drive  
hda: HTS54809349, 76319MB w/ 7877kB cache  
hdc: ATAPI 24X DVD-ROM CD-RW drive, 2048kB cache  
hda: hda1, hda2  
This listing shows the internal 80MB hard drive as hda. You can easily identify the  
CD-ROM drive as hdc.  
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2-9  
Step 7 Type the following at the command prompt, the press Enter:  
mount /dev/hdc /mnt/cdrom  
Replace hdc in the command, if necessary, with the designation your  
laptop uses for the internal CD-ROM device.  
—Linux mounts the CD-ROM and informs you the device is read-only.  
Step 8 Type the following at the command prompt, then press Enter:  
/mnt/cdrom/MKINIT  
After a few moments, the MKINIT finish message displays.  
Step 9 Insert the flash card in your laptop’s PCMCIA card slot.  
—Linux reads the card and displays its size and drive designation (hde,  
etc.). You will need this drive designation in Step 11.  
Step 10 Press Enter to return to the command prompt (#).  
This next step will destroy any existing data on the specified device. Be certain you  
have not entered the designation for your laptop’s hard drive when typing this  
command.  
CAUTION  
Step 11 Type the following at the command prompt, then press Enter:  
MK_FLASH hde  
Replace hde in the above command, if necessary, with the drive  
designation your laptop displayed for the flash drive after you inserted  
the card.  
—You can ignore the DriveReady and DriveStatus error messages.  
—The write finish status message displays when the flash card  
initialization completes. This process may take 20-30 minutes.  
Step 12 Remove the flash card from your laptop.  
—You can ignore the resulting error messages.  
Step 13 Type the following at the command prompt, the press Enter:  
exit  
Step 14 Remove the MPS system software CD from your laptop.  
Step 15 Reboot your laptop in the normal manner.  
—After it reboots, it should be running the Windows operating system.  
Step 16 Be sure the MPS is OFF, then insert the flash card in the appropriate slot.  
Step 17 Turn the MPS ON.  
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Getting Started  
Step 18 Connect an ethernet cable between your laptop and the Ether1 jack on  
the front of the MPS.  
—You must use a crossover Ethernet cable, not the more common  
straight-through type.  
Step 19 On your laptop, open the Network (or Network Connections) control  
panel.  
Step 20 Change your laptop’s network settings to the following:  
IP Address: 192.168.0.5  
Subnet Mask: 255.255.255.0  
Default Gateway: 192.168.0.254  
Step 21 Close the network control panel to save the new settings.  
Step 22 Launch the PC Pro by doing one of the following:  
—Open Installation Manager, then select PCPro... from the Tools menu.  
—Locate the PCPro application on your hard drive (if previously  
installed) and launch it.  
Step 23 Log on to the MPS using its default IP (192.168.0.1), leaving the user  
and password fields blank.  
Step 24 Enter the ADTM command in the PCPro to display the default switch  
configurations.  
Step 25 Change the MPS’ IP address, subnet mask, and default gateway  
address to the appropriate values for your network.  
Step 26 Click Apply.  
Even though the values appear to revert to their default values, they have in fact  
been changed. This is because although you have changed their value in the MPS’s  
memory, they have not yet been stored to the flash card.  
NOTE  
Step 27 Enter the SINZ command in the MAT, then select System Initialize  
(Reboot).  
Step 28 Click Execute. A confirmation dialog displays.  
Step 29 Click Yes. The MPS reboots.  
—During this time the ACT light flashes GREEN and the Load light is  
RED.  
—The MPS is not ready until the ACT light remains solid GREEN.  
Step 30 Change your laptop’s TCP/IP network settings back to their original  
values for use on your network.  
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3-1  
3
Graphical User Interface  
This chapter provides an overview of the components of the MA4000  
Installation Manager software.  
The following topics are included in this chapter:  
Chapter Topics • General Graphical User Interface Features  
• Startup Dialog  
• Pull-Down Menus  
• Primary Sections  
General Graphical User Interface Features  
Data Navigator  
The Data Navigator control allows you to easily go from item to item in a  
list. There are buttons allowing you to go to the beginning and the end  
of the list using a single button click.  
The Data Navigator always displays information in the form [last  
selected row] of [total rows] (see Figure 3-1).  
Figure 3-1 Data Navigator Single Select example  
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Graphical User Interface  
If multiple rows are selected the display will be listed in the form [last  
selected row] of [total rows] (see Figure 3-2).  
Figure 3-2 Data Navigator Multi Select example  
Example: If the list is displaying Row #1 at the top of the list, and the  
user has made the selections from top to bottom, the last row  
selected would have been Row #12.  
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Graphical User Interface  
3-3  
Selecting  
All list boxes will support the ability to multi-select items. There are two  
ways to multi-select items:  
Step  
To select a range of rows that are consecutive:  
—Select the first item in the range  
—Hold the Shift key and select the last item in the list. All items in  
between will be selected. In Figure 3-3, the fourth item in the list and  
then the seventh item were selected while holding the Shift key. All  
items between were selected.  
Figure 3-3 List Box Contiguous Select example  
Step  
Another method is to choose multiple items by selecting rows while  
holding the Control key. This allows the selection of non-consecutive  
items. In Figure 3-4, the fourth, sixth, and eighth items were selected.  
Figure 3-4 List Box Multi-Select example  
If you choose an operation, such as clicking the Edit button, you will be  
editing all the selected records in a smaller list. Figure 3-5 displays how  
this would appear if you chose four items from the list, and then clicked  
the Edit button.  
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Graphical User Interface  
Figure 3-5 Edit Multiple Records example  
List Box Sorting  
All lists will have the ability to sort. Clicking on the title bar of a column  
causes the list to be sorted alphabetically by that column. A second click  
will reverse the sort order. Clicking in a different column will cause the  
list to be sorted by that column. There will be an arrow in the column  
currently being sorted. Figure 3-6 indicates the Status field is being  
sorted alphabetically. Another click on the title would cause the sort to  
reverse and the arrow would be pointing UP instead of DOWN.  
Figure 3-6 List Box Sorting example  
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3-5  
Startup Dialog  
MA4000 Installation Manager projects are not comprised of a single file  
like a spreadsheet or document. Instead, the project is consists of  
information contained in a database. To support this, your are given the  
Installation Manager Startup (Figure 3-7) to perform basic management  
on MA4000 Installation Manager projects.  
Figure 3-7 Installation Manager Startup  
• Projects tab  
The projects listed here were created using the default template.  
• Templates tab  
The projects listed under this tab were created using a template  
based on criteria other than the default template.  
You have the ability to have multiple instances of MA4000 Installation  
Manager running. However, each instance will only be allowed to edit a  
project that is not already opened.  
Once the user opens a project Figure 3-7 disappears. To open another  
instance of MA4000 Installation Manager, you must return to the  
shortcut used to launch MA4000 Installation Manager. The MA4000  
Installation Manager installation will place a shortcut on the Windows  
Start Menu.  
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Graphical User Interface  
Projects Tab  
Figure 3-8 Projects Tab  
New button  
You will have several choices to make. Some of the most powerful  
features of MA4000 Installation Manager is the ability to re-use previous  
data. When a new project is defined, it can be defined from an existing  
project so you do not have to start with an empty project. Clicking the  
New button displays the Welcome to the Create Project Wizard (Figure  
3-9).  
Figure 3-9 Welcome to the Create Project Wizard  
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Graphical User Interface  
3-7  
Create Project Wizard  
Step 1 The Welcome to the Create Project Wizard greets you and informs you  
that the wizard will be guiding you through the steps necessary to create  
a new project. The panel also warns you that some basic information will  
be needed to complete the wizard. Click the Next button to continue. The  
Create Project Wizard - Project Name and Type dialog box (Figure 3-10,  
Figure 3-11, Figure 3-12, Figure 3-13 or Figure 3-14) displays.  
Figure 3-10 Create Project Wizard - Project Name and Type - NEAX IPX and NEAX IPX DM  
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Graphical User Interface  
Figure 3-11 Create Project Wizard - Project Name and Type - NEAX IPX UMG  
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Graphical User Interface  
3-9  
Figure 3-12 Create Project Wizard - Project Name and Type - UNVERGE IPX  
\
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Graphical User Interface  
Figure 3-13 Create Project Wizard - Project Name and Type - UNIVERGE SV7000  
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Graphical User Interface  
3-11  
Figure 3-14 Create Project Wizard -Project Name and Type - UNIVERGE SV8500  
Step 2 The Create Project Wizard - Project Name and Type dialog box allows  
you to enter a name for the project.  
—Enter the project name in the Project Name field. The name must be  
unique. There must not be any other projects using this name.  
—Select the system type from the System Type drop-down menu.  
• Business System  
• Hospitality System  
—Select the system type from the Hardware Type drop-down menu.  
• NEAX IPX  
• NEAX IPX DM  
• NEAX IPX UMG  
• UNIVERGE IPX  
• UNIVERGE SV7000  
• UNIVERGE SV8500  
—Select the physical chassis count from the Physical Chassis Count  
drop-down menu.  
• NEAX IPX / NEAX IPX DM / UNIVERGE IPX: 1 to 16  
• UNIVERGE SV7000 / UNVERGE SV8500: 0, 1, 2, 3, and 4  
Select the 6U Physical Chassis check box if your system uses a 6U-size physical  
chassis. (Not available on NEAX IPX, NEAX IPX DM, or UNIVERGE SV8500)  
NOTE  
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Graphical User Interface  
• NEAX IPX UMG: None  
—Select the maximum chassis count from the Virtual Chassis Count  
drop-down menu.  
• NEAX IPX / NEAX IPX DM / UNIVERGE IPX: 0, 1, 2, and 3.  
• NEAX IPX UMG: None  
—Select the maximum system capacity from the System Maximum  
Capacity drop-down menu.  
• NEAX IPX / NEAX IPX DM / NEAX IPX UMG / and  
UNIVERGE IPX: None  
• UNIVERGE SV7000: 300, 750, 1000, 1500, 2000, 2500, 3000,  
3500, 4000, 4500, 5000, 5500, and 6000  
• UNVERGE SV8500: 384, 768, 1152, 1536, 1920, 2304, 2688, 3072,  
3456, 3840, 4224, 4608, 4992, 5376, 5760, and 6144  
—Select the Use Phase Installation check box to enable the phased  
installation.  
• All Systems Types: Available.  
Click the Next button to proceed. Figure 3-15 displays.  
Figure 3-15 Create Project Wizard - Project Category and Notes  
Step 3 The Create Project Wizard - Project Category and Notes allows you to  
provide additional information about the project, and permits you to  
categorizing the project.  
Step 4 Click the Next button to proceed. Figure 3-16 displays.  
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Graphical User Interface  
3-13  
Figure 3-16 Create Project Wizard - Customer Locations  
Step 5 The Create Project Wizard - Customer Locations is similar to the  
Customer Organization (Step 6). It allows you to specify locations for all  
telephone so they can be accurately delivered to the necessary  
locations. This information is also very important when cabling personnel  
have to complete the end to end connectivity from the telephone to the  
Voice Server system.  
Click the Next button to continue. Figure 3-17 displays.  
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Graphical User Interface  
Figure 3-17 Create Project Wizard - Customer Organization  
Step 6 The Create Project Wizard - Customer Organization allows you to name  
the levels in a customer's organization. It is very similar to naming the  
levels in a company's organizational chart. These levels are used heavily  
to sort out relevant data. This is particularly powerful when there are  
large numbers of phones/employees and the user is trying to set up hunt  
groups based on a department within the company.  
Click the Next button to continue. Figure 3-18 displays.  
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Graphical User Interface  
3-15  
Figure 3-18 Create Project Wizard - Voice Mail  
Step 7 The Create Project Wizard - Voice Mail allows you to choose from any  
supported voice mail system. Current selections include:  
<None>  
<Other Voice Mail>  
NEAX Mail AD-64 - A voice messaging system providing ViewMail®,  
ViewMail for Microsoft® Messaging, ViewMail for Lotus® Notes®,  
ViewMail for GroupWise®, and ViewCall® Plus (Windows 2003-based).  
UM8500 Exchange Message Store - A voice messaging offering  
powerful productivity features such as VideoMail, Find Me Follow Me and  
Desktop Call Control (IP-based).  
UM8500 SQL Message Store - A voice messaging offering powerful  
productivity features such as VideoMail, Find Me Follow Me and Desktop  
Call Control (IP-based).  
UNIVERGE UM4730 - A voice messaging system providing  
TeLANophy® modules, ViewMail®, ViewMail for Microsoft® Messaging  
and ViewCall® Plus (PC-based/Linux OS).  
Click the Next button to proceed. Figure 3-19 displays.  
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3-16  
Graphical User Interface  
Figure 3-19 Create Project Wizard - Customer Contact Information  
Step 8 The Create Project Wizard - Customer Contact Information allows you to  
enter details about the customer that is custom to this new project.  
Click the Next button. Figure 3-20 displays.  
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Graphical User Interface  
3-17  
Figure 3-20 Completing the Create Project Wizard  
Step 9 The Completing the Create Project Wizard is the last panel you will  
encounter as part of the Create Project Wizard.  
Click the Finish button to end the Wizard and return to Figure 3-7.  
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Graphical User Interface  
• Import button  
Step 1 Click the Import button as shown in Figure 3-21.  
Figure 3-21 Projects Tab  
Figure 3-22 displays.  
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3-19  
Figure 3-22 Import Project  
Step 2 Select an existing project and click the Open button. The selected  
project now appears in the Select Project: section of the Installation  
Manager Startup.  
• Delete button  
Step 1 Select a project from the list located in the Installation Manager Startup  
(Figure 3-7).  
Step 2 Click the Delete button. Figure 3-23 will display.  
Figure 3-23 Delete Project Confirmation  
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Graphical User Interface  
• Delete All button  
Step Click the Delete All button. Figure 3-24 will display.  
Figure 3-24 Delete All Projects Confirmation  
• Refresh button  
Clicking the Yes button deletes a project entirely and removes the project from the  
database. The project cannot be recovered.  
WARNING  
The Refresh button performs a new search in the database to  
discover all projects defined on the current personal computer. The list  
will be updated with the latest information.  
• OK button  
The OK button will open the selected project and make it available for  
editing.  
• Cancel button  
The Cancel button is used to abort opening any project. You will need  
to re-launch the application using MA4000 Installation Manager  
shortcut.  
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Templates Tab  
Figure 3-25 Templates Tab  
• New button  
Highlighting a template listed in the Select Template: section, and  
clicking the New button, will show the same Figure 3-9 through Figure  
3-20 dialog boxes as the Project Tab displayed. This option provides  
you the opportunity to modify the imported template to meet your  
specific requirements.  
• Import button  
Step 1 Click the Import button. Figure 3-26 displays.  
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Figure 3-26 Import Template  
Step 2 Select the template to import from those templates listed, and click the  
Open button.  
• Delete button  
Step 1 Select a template from the list located in the Installation Manager Startup  
(Figure 3-7).  
Step 2 Click the Delete button. Figure 3-27 will display.  
Figure 3-27 Delete Project Confirmation  
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• Delete All button  
Step  
Click the Delete All button. Figure 3-28 will display.  
Figure 3-28 Delete All Projects Confirmation  
• Refresh button  
Clicking the Yes button deletes a template entirely and removes the template from  
the database. The project cannot be recovered.  
WARNING  
The Refresh button performs a new search in the database to  
discover all templates defined on the current personal computer. The  
list will be updated with the latest information.  
• OK button  
The OK button will open the template project and make it available  
for editing.  
• Cancel button  
The Cancel button is used to abort opening any template. You will  
need to re-launch the application using MA4000 Installation Manager  
shortcut.  
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Graphical User Interface  
Pull-Down Menus  
File Menu  
The File pull-down menu contains these file functions:  
• Create Project...  
• Open Project...  
• Save As  
— Project...  
— Template...  
• Exit  
Edit Menu  
The Edit pull-down menu (Figure 3-29) contains the common functions  
typically found in stand-alone applications.  
Figure 3-29 Edit Menu  
Cut (Ctrl+X)  
Step 1 Select an item (this could be the context of a text box, or it could be  
multiple items in a list).  
Step 2 After a selection is made, press the Ctrl and X keys to place the contents  
in the Windows Clipboard.  
Step 3 You can now paste the contents to another location, such as another  
windows application, or to another location within MA4000 Installation  
Manager.  
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Copy (Ctrl+C)  
Step 1 Select an item (this could be the context of a text box, or it could be  
multiple items in a list).  
Step 2 After a selection is made, press the Ctrl and C keys. A copy of the  
selected item(s) is placed on the Windows Clipboard.  
Step 3 You can now paste the contents to another location, such as another  
windows application, or to another location within MA4000 Installation  
Manager. See Paste (Ctrl-V)  
Paste (Ctrl-V)  
Step 1 Place the curser in the field or in the row below where the contents of the  
Windows Clipboard is to be pasted.  
Step 2 If an item is selected, then the past operation will replace the selected  
item. In the case of a list box, the contents of the clipboard will be pasted  
above the cursor location.  
The contents of the clipboard must have the same number of columns as  
the destination list box. If it does not have exactly the same number of  
columns, the operation will not occur.  
Tools Menu  
The Tools pull-down menu (Figure 3-30) contains the Flash Card  
Wizard, Registration Wizard, PCPro, License Verification Tool,  
Clipboard, and Network Manager functions.  
Figure 3-30 Tools Menu  
Flash Card Wizard ...  
The Flash Card Wizard does not work on MPS due to MPS being Linux-based. See  
Registration Wizard ... for procedure to upgrade the system.  
WARNING  
NOTE  
UNIVERGE SV8500 is not supported by the Flash Card Wizard function.  
The Flash Card Wizard option provides the tools to:  
• Format and write new program files to a new flash card  
• Upgrade the program files by reading program files to the personal  
computer and modifying the files using Explorer to write to the flash  
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Graphical User Interface  
card, or backup data by reading data from the flash card to the  
personal computer. See Figure 3-31.  
To launch the Flash Card Wizard, do the following:  
Step  
From Microsoft Desktop, select Start > Programs > Installation  
Manager 24 > Flash Card Wizard.  
OR  
Step  
From the Installation Manager Menu Bar, click Tools > Flash Card  
Wizard ....  
Figure 3-31 FLCVTR Initial  
The flash card installation needs to be installed using the MPS System CD-ROM.  
IMPORTANT  
• If the Initial Installation Execute button is clicked, Figure 3-32  
displays.  
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Figure 3-32 FLCVTR Initial Installation Execute  
Step 1 Insert an unformatted flash card into an available PCMCIA slot. Ensure  
you insert a flash card prior to launching the FLCVTR program in order to  
display the PC’s PCMCIA slot for the Flash Card field.  
Step 2 Click the Browse button to locate the file containing the program to be  
written to the flash card.  
If defining the partition size is necessary, select the appropriate size from the pull-  
down menu located in the Partition Size (MB) field. Normally, the Partition Size  
(MB) field is not visible, choose the Option menu item and select the PartitionSize  
Select option to make the field visible.  
NOTE  
Step 3 Select the PCMCIA slot for the flash card.  
Step 4 Click the Set button to write the program to the flash card.  
Step 5 After pressing the Set button, Figure 3-33 displays.  
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Graphical User Interface  
Figure 3-33 Setting INITDATA  
Step 6  
Enter the IP Address, Subnet Mask and Gateway of the SV7000, then  
click the Set button.  
This option only applied to the SV7000, and is not available for a NEAX 2400 IPX.  
NOTE  
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• If the Program Upgrade Execute button is clicked, Figure 3-34  
displays.  
Figure 3-34 FLCVTR Program Upgrade Execute  
Step 1 Insert the flash card containing the program files into an available  
PCMCIA slot.  
Step 2 In the Drive field, choose the drive containing the program files and the  
location where the files are to be written.  
If the Drive field is not visible, choose the Option menu item and select the Drive  
Select option.  
TIP  
Step 3 Select the PCMCIA slot for the flash card.  
Step 4 Click the Browse button to locate the folder or CD Drive where the  
Program Files are located.  
Step 5 Click the Set button to load the Program Files to the Flash Card.  
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• If the Data Backup Execute button is clicked, Figure 3-35 displays.  
Figure 3-35 FLCVTR Data Backup Execute  
Step 1 Insert the flash card containing the program files into an available  
PCMCIA slot.  
Step 2 In the Drive field, choose the drive containing the office data files and the  
location where the files are to be written.  
If the Drive field is not visible, choose the Option menu item and select the Drive  
Select option.  
TIP  
Step 3 Select the PCMCIA slot for the flash card.  
Step 4 Click the Browse button to locate the folder where the office data files  
will be written.  
Step 5 Click the Get button to write the office data files located on the flash card  
to the location selected.  
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Registration Wizard ...  
The Registration Wizard screens that display for the UNIVERGE SV8500 system will  
be different from the screens shown in the following example.  
NOTE  
The Registration Wizard connects your system to the NEC  
Registration Service and obtains your Activation Code. See Figure 3-36.  
To launch the Registration Wizard, do the following:  
Step  
From Microsoft Desktop, select Start > Programs > Installation  
Manager R25 > Registration Wizard.  
OR  
Step  
From the Installation Manager Menu Bar, click Tools > Registration  
Wizard ....  
Figure 3-36 Welcome to the Registration Wizard  
Step 1 Select the Next button to proceed. Figure 3-37 displays.  
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Figure 3-37 NEC Registration Wizard - We Want To Know About You  
Step 2 Select the Next button to continue. Figure 3-38 displays.  
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Figure 3-38 NEC Registration Wizard - Site Information  
Step 3 Enter the site information requested. Those fields denoted with an  
asterisk require an entry.  
Step 4 Click the Next button to continue. Figure 3-39 displays.  
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Figure 3-39 NEC Registration Wizard - Complete Your NEC Registration  
Step 5 Click the Next button. Figure 3-40 displays.  
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Figure 3-40 NEC Registration Wizard - Select System to Activate  
Step 6 Select the appropriate system from the list provided.  
—Direct Connection to the System. Enter the communication port and  
baud rate.  
—IP Connection to the System. Enter the IP address.  
The IP address entered here will determine the system information that will display  
when Get System Information is selected in Step 8.  
NOTE  
—Modem Connection to the System. Select the modem type, enter  
the dialing number, and create, edit or retrieve a connection profile.  
Click the Save Connection button to save the modem profile.  
Step 7 Click the Next button. Figure 3-41 displays.  
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Graphical User Interface  
Figure 3-41 NEC Registration Wizard - Gather Security Codes from System - SV7000 Example  
Step 8 Click Get System Information to connect your system and obtain/  
update the hardware and software key codes, then click the Next.  
Figure 3-42 displays for all systems except UNIVERGE SV8500.  
For UNIVERGE SV8500, when Next is clicked, the Choose Options to  
Activate Your UNIVERGE SV8500 dialog displays providing options for  
obtaining/uploading the needed SVI.zip file or for proceeding directly to  
the UNIVERGE 8500 Activation Step.  
—If you do not already have a SVI.zip file, use the Obtain SVI File steps  
listed in Table 3-1 to retrieve the license file.  
—If you have a SVI.zip file and want to upload it to the UNIVERGE  
SV8500, use the Upload SVI File steps listed in the same table.  
—If you wish to skip the two options above and proceed directly to the  
UNIVERGE SV8500 Activation Step, use the Activate steps listed in  
the table.  
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Table 3-1 Options to Activate the UNIVERGE SV8500  
Obtain SVI File  
Upload SVI File  
Activate  
Step 1. Login to the License  
Management Server  
(LMS) and download the  
SVI.zip file.  
Step 1. Load the SVI.zip file to the Step 1. Upload the Key Code File  
UNIVERGE SV8500.  
to the LMS and obtain the  
Activation Code from the  
LMS (either by web  
Step 2. Obtain the Key Code File  
from the UNIVERGE  
SV8500.  
display or e-mail).  
Step 2. Load the SVI.zip file to the  
UNIVERGE SV8500.  
Step 2. Register the Activation  
Code to the UNIVERGE  
SV8500.  
Step 3. Upload the Key Code File  
to the LMS and obtain the  
Activation Code from the  
LMS (either by web  
Step 3. Obtain the Key Code File  
from the UNIVERGE  
SV8500.  
display or e-mail).  
Step 4. Upload the Key Code File  
to the LMS and obtain the Step 4. Register the Activation  
Activation Code from the  
LMS (either by web  
display or e-mail).  
Code to the UNIVERGE  
SV8500.  
Step 5. Register the Activation  
Code to the UNIVERGE  
SV8500.  
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Figure 3-42 NEC Registration Wizard - Registration Information  
Step 9 In the Modem Configuration Section, enter or select the correct  
information into the Modem Name and Registration Server Dialing  
Number fields.  
Step 10 Click Connect to NEC Registration Server and obtain the Activation  
Code.  
—The modem defined in Step 9 calls into the server and retrieves the  
Activation Code, or you can select the By TCP-IP option button to  
connect using that method.  
—The activation code will display in Activation Code field after  
successful registration with the NEC Registration Service.  
Step 11 Select the Next button. Figure 3-43 displays.  
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Figure 3-43 NEC Registration Wizard - Activate Your System  
Step 12 To activate your system, click the Next button. Figure 3-44 displays.  
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Figure 3-44 NEC Registration Wizard - System Activation  
Step 13 Select the Send Activation License button to activate your system.  
Step 14 Select the Next button to proceed. Figure 3-45 displays.  
If the Activation License field is empty, you can either go back and connect to the  
NEC Registration Server or temporarily activate your system with the Unlock button.  
NOTE  
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Figure 3-45 NEC Registration Wizard - Congratulations  
Step 15 Click the Finish button to exit the Registration Wizard.  
PCPro ...  
The PCPro provides centralized online HTML-based programming access,  
allowing administraators to manage terminals, schedule maintenance  
and firmware updates, and remotely make moves, additions, or  
changes.  
Experienced users who wish to use the PCPro to send commands  
directly to the switch can launch it from within Installation Manager.  
To launch the PCPro, do the following:  
Step 1 Launch the Installation Manager. The Startup dialog displays.  
Step 2 Select an existing project or create a new project. The Installation  
Manager main screen displays.  
Step 3 Select Tools > PCPro.... The PCPro launches and displays as a  
separate application.  
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License Verification Tool ...  
SV8500 does not support the License Verification Tool function.  
NOTE  
The License Verification Tool provides a brief summary of the primary  
licenses that are available (and in use) on your SV7000 system.  
This tool is for planning purposes only and should not be construed as any legal  
definition of the number of licenses that a customer has purchased or is entitled.  
NOTE  
To launch the License Verification Tool, do the following:  
Step  
From Microsoft Desktop, select Start > Programs > Installation  
Manager R25 > License Verification Tool.  
OR  
Step  
From the Installation Manager Menu Bar, click Tools > License  
Verification Tool ....  
Clipboard...  
Installation Manager now provides experienced users with integrated  
access to the MAT Clipboard application. You can use this tool to access  
MAT commands and transfer information directly to the Voice Server or  
work offline and upload all changes at once.  
The Clipboard can save command data from the Voice Server as XML  
(Extensible Markup Language) files. You can then edit the XML files  
using Microsoft Excel and upload the modified data back to the Voice  
Server. Many MAT commands are time-consuming when programmed  
individually. Using the Clipboard to download and upload the command  
data in a single operation can make many tasks more efficient. For  
example:  
• Create an off-line XML file containing a large number of new users,  
configured using the ASDT and AKYD commands, then upload the file  
to the Voice Server.  
• Transfer data from an old Voice Server to a new Voice Server by  
downloading user data, editing it off-line, then uploading it to the new  
Voice Server.  
For more complete information on using the Clipboard, refer to its user  
documentation.  
REFERENCE  
The Clipboard application (Figure 3-46) speeds system installations and  
eliminates errors by importing data from one switch to a destination  
switch.  
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Clipboard has been enhanced to be able to perform batch downloads.  
You have the ability to:  
• Download data from the switch based on categories (for example,  
Station Data, Trunk Data, Restricted Data, etc.)  
• Add commands the data needs to be download to a list that would be  
run as a batch process.  
• Save selected commands in user template files for future access.  
This enhancement lessens the work needed when downloading data for  
the same set of commands.  
To launch Clipboard, do the following:  
Step  
From Microsoft Desktop, select Start > Programs > Installation  
Manager R25 > Clipboard.  
OR  
Step  
From the Installation Manager Menu Bar, click Tools > Clipboard.  
Figure 3-46 MAT Clipboard  
Network Manager...  
The Network Manager is used to manage existing networks while using  
Installation Manager to install and manage new networks.  
The Network Manager application is intended to enhance the capabilities  
already present within Installation Manager, but it does not require  
Installation Manager in order to perform its task. Network Manager can  
function in a stand-alone mode and has the capability of integrating  
nodes into the Fusion (FCCS) Network whether or not the connecting  
node was originally programmed using the MAT, the Installation  
Clipboard application, or Installation Manager.  
Use of this software is normally conducted as follows:  
Step 1 Install NCN PBX using Installation Manager (optional).  
Step 2 Install LCN PBX using Installation Manager (optional).  
Step 3 Create FCCS Network using Network Manager (optional).  
Step 4 Insert LCN node into existing FCCS Network using Network Manager.  
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Help Menu  
The Help pull-down menu is the place to go for assistance or  
information.  
Help Index …  
The Help Index... option displays the HTML, context sensitive help for  
the MA4000 Installation Manager application.  
View Log File …  
The View Log File... option lists the current MA4000 Installation  
Manager log build information.  
View User’s Guide ...  
The View User’s Guide... option displays this MA4000 Installation  
Manager User Guide as a PDF.  
About MA4000 Installation Manager …  
The About MA4000 Installation Manager... option displays the  
application’s version and copyright information (Figure 3-47).  
Figure 3-47 About MA4000 Installation Manager  
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Primary Sections  
The buttons located along the left side of the graphical user interface in  
the Main window (see Figure 3-48) contain the core functions of MA4000  
Installation Manager. This is where you will view, manipulate, and  
prepare the data to be sent to the system.  
Figure 3-48 Primary Sections Tabs  
When a button is selected, a tab view appears for each running  
horizontally across the top (see Figure 4-2). This information is a logical  
break down of the main button selected on the left.  
The following chapters will describe in detail every button and its  
purpose.  
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4
Project Information  
This chapter describes the MA4000 Installation Manager’s Project  
Information section (Figure 4-1) tabs.  
Chapter Topics • Primary Contact Tab  
• Company Organization Tab  
• Tasks Tab  
• Phased Installation Tab  
Figure 4-1 Project Information Tab  
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Project Information  
Primary Contact Tab  
The Primary Contact tab (Figure 4-2) is used to provide contact  
information for a single person who will be the central point of contact  
for the entire installation. Nothing on this tab will be transferred to the  
system. It is only provided to centralize the information for the  
installation.  
Figure 4-2 Project Information - Primary Contact Tab  
Company field  
Enter the primary contact’s company name.  
Contact field  
This is the name of the individual who is the primary contact for the  
customer.  
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Title field  
Enter the primary contact’s title.  
Phone field  
Enter the primary contact's primary phone number.  
Ext field  
Enter the extension, if any, of the primary contact.  
Fax field  
Enter the facsimile phone number for the contact.  
E-Mail field  
Enter the contact’s e-mail address.  
Address field  
Enter the primary contact person’s address. There are 3 boxes available  
for entering the full address (i.e. street, P.O. Box, building number, mail  
stop, etc.)  
City field  
Enter the city where the contact is located.  
State field  
Enter the state where the contact is located.  
Zip field  
Enter the zip code for the contact’s mailing address.  
Country field  
Enter the country where the contact is located.  
Notes field  
This is a free form text box allowing you to enter any information that  
maybe useful. You might want to enter a secondary contact, cell phone  
information, or other meaningful information. The field might also be a  
convenient spot to place notes concerning dates/times/outcomes of  
conversations.  
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Project Information  
Company Organization Tab  
The Company Organization tab (Figure 4-3) provides you with set  
fields allowing you to describe the company. This is usually information  
on the company where the system is being installed.  
Figure 4-3 Project Information - Company Organization Tab  
Locations section  
The Location section displays a tree view of the information representing  
the placement of telephone stations. The tree view can be thought of as  
an address of sorts. To locate where someone lives, the country, state,  
zip, street, and street number must be known. In the same fashion, a  
telephone station must be easily located. This section provides the  
means to break the company down into various locations. Some thought  
should be given for the logical break down of the locations where  
telephone stations will be installed. This information might be different  
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for each installation. In Figure 4-3, the locations are broken down by  
Building then by Floor.  
The maximum number of levels supported is five.  
NOTE  
This information will be used in reports to help identifying locations for  
all telephone stations.  
• Edit button  
Before the Edit button can function, an entry in the Locations tree  
view must be selected. After selecting an entry, click the Edit button.  
Figure 4-4 displays. You must close this dialog before continuing with  
any other tasks.  
Figure 4-4 Edit Location  
As shown, you are allowed to modify the entry selected.  
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Project Information  
• New button  
The New button will allow you to define a new location.  
See Figure 4-5.  
Figure 4-5 New Location  
If the location already exists, you will receive an error message stating  
the location exists. You will be given the opportunity to make a change  
or cancel.  
You have the option to add a new location and remain in the New  
Location Dialog. You simply click the OK button and the new location is  
added.  
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• Delete button  
To use the Delete button, you must first select a branch or a leaf  
element of the tree. Clicking the Delete button will display the  
Confirmation - Delete This Item (Figure 4-6). If the user clicks the  
Yes button, the node will be removed, and any of its children.  
Figure 4-6 Confirmation - Delete This Item  
Selecting the Yes button will remove the element selected, and all  
components beneath it, but will not abort the operation.  
• Configure button  
The Configure button allows you to define the names of the levels  
within the customers organization. Figure 4-7 displays the dialog used  
to define the organization levels.  
Figure 4-7 Edit Location Labels - General  
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4-8  
Project Information  
Organization section  
The Organization section allows you to define the company structure  
from an organization point of view. You can break the company down  
into departments, divisions, and groups. Its flexibility allows you to  
break items down in the best way possible.  
The bottom half of Figure 4-3 displays a tree view of a defined  
organization. This tree view should closely follow the organization break  
down in a company.  
• Edit button  
To use the Edit button, you must select a node in the tree view. When  
Edit button is clicked, Figure 4-8 displays. You will be able to modify  
the name of that node.  
Figure 4-8 Edit Organization - General  
If you change the Division name to a new Division name, that will  
create another division.  
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4-9  
• New button  
The New button is used to create a new entry into the company  
organization. You can define a new Division using this dialog. See  
Figure 4-9.  
Figure 4-9 New Organization - General  
• Delete button  
You must select the element in the Organization tree view, then click  
the Delete button. Figure 4-10 displays.  
Figure 4-10 Confirmation - Delete This Item  
Selecting the Yes button will remove the element selected and all  
components beneath it, but will not abort the operation.  
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Project Information  
• Configure button  
The Configure button allows you to define the names of the locations  
within the customer’s buildings. Figure 4-11 displays the fields used to  
define the organization levels.  
Figure 4-11 Edit Organization Labels - General  
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4-11  
Tasks Tab  
The Tasks tab (Figure 4-12) allows you to create a task list to manage  
items that must be completed to have a successful installation. Each  
row in the list box represents a task.  
Figure 4-12 Project Information - Tasks Tab  
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Project Information  
• Edit button  
In order to use the Edit button, a task must be selected. The Edit  
button will allow you to modify a task. Figure 4-13 displays a task  
being edited.  
Figure 4-13 Edit Task  
Selecting the Browse button for the Begin Date, Due Date, or Complete Date fields  
causes an Edit Date dialog box (Figure 4-14) to appear. Use this pop-up calendar to  
select the appropriate date for each field.  
NOTE  
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4-13  
Figure 4-14 Edit Date - General  
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Project Information  
• New button  
The New button will add the current information to the task list. Click  
the New button, and Figure 4-15 displays.  
Figure 4-15 New Task - General  
Once a task has been added, the status selected (Open, Started,  
Testing, or Closed), and the Begin, Due, and Complete dates  
chosen, click the OK button to return to the Tasks Tab.  
• Delete button  
The Delete button removes the current task from the task list. See  
Figure 4-16.  
Figure 4-16 Confirm Delete - Delete The Current Selected Task(s)  
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Phased Installation Tab  
The Phased Installation tab is intended for advanced users only!  
CAUTION  
The Phased Installation tab (Figure 4-17) allows the Installation  
Manager (IM) to add additional user station data, MG devices, and  
Circuit Cards to an existing Voice Server database. The user can install  
the Voice Server data in different phases. The user and circuit card  
assignments can be assigned to different phases. The other basic data  
(access code, numbering plan, etc.) are for Phase 1 only.  
Phased installations are intended for larger installations or Voice Server  
conversions projects that must be implemented in distinct stages over a  
period of days or weeks. Phased installation differs from a standard  
installation in the fact that during a phased installation Installation  
Manager will synchronize with the Voice Server and reconcile any  
problems before uploading new data to the Voice Server.  
If you do not turn on the phase feature, all functions act as they did with  
the previous version of Installation Manager.  
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Project Information  
Figure 4-17 Project Information - Phased Installation Tab  
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4-17  
• Edit or New button  
When the Edit or New button is clicked, Figure 4-18 displays.  
Figure 4-18 Phased Installation - New or Edit Button  
— Enter the appropriate information, as needed, in the Description  
and Notes fields.  
— After uploading the data, the corresponding phase will be marked  
as Date Committed. The check box can be cleared to resume the  
same phase data upload again.  
Once a phase is uploaded, Installation Manager marks the phase as committed and  
enters the date that the phase was uploaded. Remember, this does not mean the  
phase data has been uploaded to the switch.  
NOTE  
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Project Information  
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5-1  
5
Hardware Information  
This chapter describes the MA4000 Installation Manager’s Hardware  
Information section tabs (see Figure 5-1).  
Chapter Topics • Options Tab  
• Media Gateway and Circuit Cards  
• Voice Mail Tab  
• Security Tab  
Figure 5-1 Hardware Information Tab  
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Hardware Information  
Options Tab  
Use Figure 5-2 (Options Tab) to configure miscellaneous system options.  
Figure 5-2 Hardware Information - Options Tab  
Project Name field  
This is the name of the project database. You can change the database  
name, but is recommended it remain as the name of the database. This  
field is used in many reports to identify the installation the data is  
associated with.  
System Type field  
Valid choices are NEAX IPX, NEAX IPX DM, UNIVERGE IPX, UNIVERGE  
SV7000, NEAX IPX UMG, and UNIVERGE SV8500.  
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5-3  
Dual CPU check box  
Select to identify when redundant SV8500 and SV7000 T10 processors  
are used.  
Dual Time Division check box  
Select to identify when redundant SV7000 T10 processors are  
multiplexing.  
6 Unit (6U) Physical Chassis check box  
• Checked - Indicates 6U Physical Chassis’s are to be used.  
• Unchecked - Indicates 9U Physical Chassis’s are to be used  
NOTE  
NOTE  
SV8500 does not support 6U chassis configuration.  
System Options section  
This section determines how the system will be programmed, and what  
commands will be used. It is used in reporting and consists of:  
• Fusion - Use the Fusion drop-down menu to specify the type of  
Fusion network to which your system will connect. The option is not  
available on SV7000 MPS. Select one of the following:  
— NCN - Network Control Node (Fusion Network NCN)  
— LCN - Local Control Node (Fusion Network LCN)  
— Standalone - NEAX IPX/IPX DM or UNIVERGE IPX only  
• Fusion Point Code (LCN Only)  
If the system is to be an LCN in a Fusion Network, select an  
appropriate Fusion Point Code. It is useful to provide a technician this  
information so the system can be configured to support these  
features.  
• Attendant  
— Access to Attendant (Operator Call) - This is the number of the  
company’s operator. This number will be referenced in several  
areas as a macro. It is used heavily in templates such as Call  
Forwarding.  
— Use Monitored Number as Attendant  
• System Name field  
This is the name of the system. This information will be assigned  
internally to the system.  
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Hardware Information  
• IP Phone Type field  
Allows specification of the IP Phone support needed in MA4000  
Installation Manager. This setting determines what options are made  
available in other areas of MA4000 Installation Manager.  
Example: If there is no IP Phone support needed, you will not have the  
option of viewing IP Phone Models in the Phone Model List on  
the User Edit Dialog.  
The IP Phone Type options will consist of a combination of the  
following:  
TDM  
Requires a PIR. Time Division Multiplex phones are NEC non-IP, circuit  
card based Dterm or analog phones.  
IP P-P  
IP Peer-to-Peer phones are NEC IP phones not requiring circuit cards.  
SIP  
Session Initiated Protocol are NEC or other vendor IP phones which  
conform to SIP standards.  
• Name Display and Name Display Length fields  
Specify in the Name Display and Length fields the default format for  
users with phones having Name Display support.  
Connect Type section  
This section allows you to specify the communication interface used to  
connect to the system.  
• TCP/IP option  
— Address - IP address of the SV7000 T10 or IPX  
— Port - 60000  
• Direct option (requires serial cable and is not used for SV7000)  
— Comm Port - Serial COM port of the PC which the MA4000  
Installation Manager is operating on.  
— Baud Rate - Default value is 4800  
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Hardware Information  
5-5  
User ID and Password fields (optional)  
The User ID and Password fields can be used if authentication is  
required.  
The following options can only be used after the software has been successfully  
installed and the system is online.  
NOTE  
Test button  
Clicking the Test button performs a verification of the system  
connection selected. If the test connection fails, Figure 5-3 displays.  
Figure 5-3 Test Connection - Login Failed  
Setup IP... button  
Clicking the Setup IP ... button allows the user to configure the active  
and standby IP addresses, subnet mask, default gateway, speed, duplex  
mode, and the ARP broadcasting period (no send, 30 sec., 60 sec., or  
120 sec.), if applicable. The user identification and backup IP passwords  
can also be activated. See Figure 5-4 (UNIVERGE SV8500 example),  
Figure 5-5 (UNIVERGE SV7000, UNIVERGE IPX, NEAX IPX, and NEAX  
IPX DM example), and Figure 5-5 (NEAX IPX UMG example).  
If the Backup IP/Password Settings option is selected, Installation Manager will  
back up the SV7000 after configuring the IP address and password.  
NOTE  
For the IPX, the Backup IP/Password Setting is not available. Instead, there is a  
Total PIMs (Physical +Virtual) field.  
The IPX Installation Manager will automatically perform a System Backup and then  
reset the Voice Server, after the IP address and password are configured.  
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Hardware Information  
Figure 5-4 Edit IP Configuration - UNIVERGE SV8500 Example  
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5-7  
Figure 5-5 Edit IP Configuration - UNIVERGE SV7000 and IPX, NEAX IPX, and NEAX IPX DM Example  
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Hardware Information  
Figure 5-6 Edit IP Configuration - NEAX IPX UMG  
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5-9  
Media Gateway and Circuit Cards  
The Media Gateway and Circuit Cards (Figure 5-7) tab is where  
peripheral devices (i.e, VS-32, MG-PRI, MG-COT, MC-2A), Protocol  
Handlers, and Circuit Cards are assigned and configured. By default, all  
of the required protocol handlers will be automatically assigned, no user  
configuration is required.  
Figure 5-7 Hardware Information - Media Gateway and Circuit Cards Tab  
The Setup button is disabled for the SV8500 SIP Server setup.  
NOTE  
When installing a peripheral device, the MA4000 Installation Manager  
will both configure the SV7000 and separately the peripheral device. To  
configure a peripheral device, a serial cable is required to connect the  
MA4000 Installation Manager PC to the device.  
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Hardware Information  
Figure 5-8 Female DB9 to Female DB9 Straight Through Cable example  
New button  
Clicking the New button displays the New Circuit Card dialog  
depending on the IP server. See the Figure 5-9 and Figure 5-10  
examples.  
Figure 5-9 New Circuit Card - IPX Example  
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5-11  
Figure 5-10 New Circuit Card - UNIVERGE SV8500 Example  
Select the Media Gateway or circuit card to be assigned. Figure 5-11 is  
an example of the dialog box that displays when selecting the Media  
Gateway - MG 1.5M card.  
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Hardware Information  
Figure 5-11 Example - Media Gateway - MG 1.5M Edit Circuit Card  
Depending on the system type selected, some of the options will install  
automatically and will not need to be selected.  
The following options require a PIR:  
• Attendant Console  
• PAD  
• Physical  
• Station  
• Trunk  
Delete button  
Highlight the circuit card to be removed and click the Delete button.  
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5-13  
Edit button  
Edit the circuit card selected, changing the fields as needed. When you  
are satisfied with the changes made, click the OK button to save the  
changes.  
Circuit Card Field Definitions  
Access to Attendant Operator  
ANNC Equipment#  
The code system users dial to  
reach the attendant.  
Specifies what the announcement  
is to be used for. For Music On  
Hold, choose 64-MOH-IP Ext  
Hold Tone.  
ANNC Pattern (ANP)  
Connection Duration  
A .wav or .mdt-type file. Enter a  
three digit number from 000 -  
255. This number correlates to an  
existing .wav file loaded in the  
VS32, that you wish to be played  
for the defined ANNC Equipment  
#.  
Indicates how long a caller will  
remain connected (0 - Disconnect  
after 30 seconds; 1 - Remain  
connected until the caller  
disconnects).  
Count  
DC  
The number of the route that will  
be created for this device  
The number of digits to be  
translated for incoming calls.  
Typically, this would be set for the  
number of digits in the station  
numbers.  
Default Gateway Address  
Do Not Send RingBack Tone  
DRS Address  
The IP address of your network's  
gateway router.  
Selecting this option box prevents  
sending a RBT.  
The IP address of the Device  
Registration Server.  
Hardware Type  
Media Gateway: MC4A/MG-2A/  
MC4MG2/SCA-4LCOTA  
MG 1.5M: SCA-24PRIA/SN8032/  
SN8110  
IP Address  
The Internet Protocol address for  
the equipment.  
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5-14  
Hardware Information  
Installation Phase  
The phase the device intends to  
install.  
Kind  
The PRI trunk type selected from  
the pull-down menu (NI-2, AT&T  
- 41459, and DMS - Nortel  
A211).  
MAC Address  
The Media Access Control address  
for the equipment. The address is  
located on the bottom of the  
equipment.  
Name (Description)  
Network Mask  
Circuit card name.  
A string of 0's and 1's that mask  
or screen out the network part of  
an IP address (IP) so that only  
the host computer part of the  
address remains.  
Number of Attendants Consoles The number of attendant consoles  
the system contains.  
Operate Unit in SIP Mode  
Initiates an interactive user  
session that involves multimedia  
elements such as video, voice,  
chat, etc.  
REGMAX  
The registration assignment  
capacity (1-6144). This maximum  
should not exceed the line  
capacity of the system. Default is  
256.  
Repeat Pattern  
Route Name  
Indicates the sequence of the  
announcements the caller should  
hear.  
Note. This field can only be  
modified if the Service Type is  
ANNC.  
Route Restrictions (RSC)  
Send Answer Signal  
The restriction classes in the  
system.  
Indicates whether Answer  
Supervision should be sent when  
an incoming Trunk connects to an  
Announcement.  
Service Feature Restrictions (SFC)The service feature classes built  
into the system.  
Service Type  
How the channel is to be used.  
Signal Ch. Route Name  
The Media Gateway circuit card’s  
signal channel route name.  
Station Number  
The number of an available  
station number conforming to the  
numbering plan.  
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5-15  
Media Gateway Setup button  
Before a Media Gateway device can be configured using the Setup button, a One-  
time Password needs to created. Please refer to the Security Tab section of this  
chapter to set the password.  
IMPORTANT  
• Setup button  
Step 1 Configure a Media Gateway device by highlighting a predefined Media  
Gateway and clicking the Setup button. Figure 5-12 displays.  
Figure 5-12 Media Gateway Setup Wizard - Welcome  
Step 2 Click the Next button to proceed. Figure 5-13 displays.  
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5-16  
Hardware Information  
Figure 5-13 Media Gateway Setup Wizard - Select Operation  
Step 3 Select the appropriate Comm Port, Properties, Speed, and Duplex  
Mode, you wish the operation to perform, enter the Default Gateway, if  
applicable, and then click the Next button. Figure 5-14 displays.  
The option buttons located beneath the Speed and Duplex Mode sections display  
the current selection of Media Gateway hardware type. They are:  
NOTE  
• Media Gateway - MG 1.5M  
• Media Gateway - MC-4A/MG-2A/MC4MMG2/SCA-4lCOTA  
Example: SCA-24PRIA, SN8110, and SN8032 all belong to the MG 1.5M hardware  
family. Each has a different capacity or firmware.  
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5-17  
Figure 5-14 Media Gateway Setup Wizard - Select Values  
Step 4 Update the values before continuing.  
Step 5 Connect a serial cable from the COM port on the PC to the RS232C  
connector on the Media Gateway unit.  
Step 6 When all the values are updated and correct, click the Next button.  
Figure 5-15 displays.  
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5-18  
Hardware Information  
Figure 5-15 Media Gateway Setup Wizard - Setting Media Gateway  
Step 7 When the Media Gateway setup is complete, Figure 5-16 displays.  
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5-19  
Figure 5-16 Media Gateway Setup Wizard - Operation Completed  
Step 8 Click the View Log button to see a list of the operation results.  
Step 9 Click the Finish button to exit the Media Gateway Setup Wizard.  
Signaling Server - SIP Server (Including MPH)  
The Signaling Server is enabled when:  
• System Type = SV7000 UNIVERGE  
• Fusion = NCN - Network Control Node  
NOTE  
NOTE  
UNIVERGE SV8500 is not supported.  
SV  
The Signaling Server option (Figure 5-17) allows you to define ranges  
for the SIP Server. The signaling server helps establish, modify and  
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Hardware Information  
terminate IP-base calls. You can use Installation Manager to set basic  
signaling server communication parameters.  
Information entered in the fields on the Signaling Mail tab are for Phase 1  
installations only.  
IMPORTANT  
Figure 5-17 Hardware Information - Signaling Server Tab  
For the UNIVERE SV8500, the LMG, Time Zone, and DNS IP Address fields do not  
display.  
NOTE  
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5-21  
Name (Description) field  
Enter a server description, or use the default shown.  
Signaling Server ID field (This name must be unique on the NEAX IPX  
UMG)  
Enter the Signaling Server’s ID, or use the default value of 1.  
Speech Channels field  
Enter the appropriate number of channels, or use the default value of 0.  
LMG field (UMG System Only)  
Enter the Local Module Group total (0 - 3).  
New IP Address field  
Enter the Signaling server’s new IP address.  
Network Mask field  
Enter the Subnet Mask for the Signaling Server's IP Address.  
Gateway field  
Provide the Gateway’s address for routing.  
MPH ID field (This name must be unique on the NEAX IPX UMG)  
Enter the Multi Protocol - MPH ID, or use the default value of 1.  
Time Zone field  
Select the applicable time zone.  
DNS field  
Enter the DNS Data (Signaling Server) address or name. If using the  
address format, enter the Signaling Server's IP Address (same as the  
'New' IP Address field).  
Domain Name field (This name must be unique on the NEAX IPX UMG)  
Supply the network system’s domain name for the Signaling server, or  
use the default UNIVERGE_SV_7000.COM.  
Installation Phase field  
Specify the phase in which the signaling server data will be uploaded to  
the server. (Phased installations only).  
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Hardware Information  
Voice Mail Tab  
The Voice Mail tab (Figure 5-18) allows you to set and configure  
information used to link a user to a voice mail system. The Voice Mail  
tab will provide information to the MA4000 Installation Manager on how  
it can connect to the voice mail system. Any detailed customizing will  
require a technician to use existing maintenance interfaces to  
completely set up the voice mail system.  
Information entered in the fields on the Voice Mail tab are for Phase 1 installations  
only.  
IMPORTANT  
Figure 5-18 Hardware Information - Voice Mail Tab  
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Voice Mail System  
Voice Mail Type field  
The available options are <None>, NEAXMail AD-64, UNIVERGE  
UM4730, UM 8500 SQL Message Store, UM8500 Exchange Message  
Store, and <Other Voice Mail>.  
Port Type  
UM8500  
UM8500  
SQL  
NEAXMail  
AD-64  
UNIVERGE  
UM4730  
Exchange  
Other  
Message Store Message Store Voice Mail  
MCI -  
X
X
X
X
X
X
X
X
Analog Station  
MCI -  
Line Side T1  
Digital  
Integration  
(Dterm Ports)  
X
X
X
X
X
X
Digital IP  
Integration  
X
Address field  
Specifies the IP Address of the voice mail system for administration.  
User Name field  
This is the administrator user name configured on the voice mail  
system.  
Password field  
This is the administrator’s password on the voice mail system.  
Pilot Number field  
This is the pilot number of the hunt group for the voice mail system.  
This will be used for the voice mail macros in Key Button templates,  
{VoiceMail}. This field is determined by the first entry listed in the  
Voice Mail Station Ports field.  
Test Voice Mail Connection button  
Clicking the Test button performs a verification of the Voice Mail System  
connection.  
The Test button can only be used by the UNIVERGE UM4730 after all Voice Mail  
Ports have been programmed and the UNIVERGE UM4730 is on-line.  
NOTE  
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5-24  
Hardware Information  
Exchange Information  
Server field  
This is the Microsoft Exchange server name. Example: Mailbox Store.  
Mailbox Store  
The Mailbox Store (similar to group) where the mailboxes were created.  
Example: First Storage Group.  
Active DIrectory Information  
Domain  
The active directory domain name. Example: cantonad120.com.  
Container  
The container name where users are added. Example: Users.  
Voice Mail Station Ports  
New button  
When the New button is clicked, Figure 5-19 displays.  
Figure 5-19 Edit Voice Mail Port  
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5-25  
Enter the applicable station number and the phone name to be  
displayed. Select the Route Restrictions and Service Restrictions (use  
the default, or create a new configuration) from the Route  
Restrictions (RSC) and Service Restrictions (SFC) drop-down  
menu. A port can also be removed by clicking the Delete Port button.  
Edit button  
Select the port to be edited and click the Edit button. A display similar  
to Figure 5-19, containing the information for the selected port,  
appears.  
Delete button  
To delete a specific port, select the port and click the Delete button.  
Click the OK button to verify deletion of the port.  
Move Up and Move Down buttons  
Use the Move Up or Move Down buttons to arrange the sequence of  
each port.  
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Hardware Information  
Security Tab  
The Security tab (Figure 5-20) allows you to set and configure a one-  
time password that will prevent unauthorized access to the SIP  
terminal/equipment.  
The following equipment are compatible with the one-time password authentication:  
• Media Converter - MC* (8 Port Analog)  
• Media Gateway - PRI (SP-3884, Issue-5A or later)  
• DtermIP(SIP) (1.4.3.0 or later)  
NOTE  
• VS32-V (SP-3901)  
Information entered in the fields on the Security tab are for Phase 1 installations  
only.  
IMPORTANT  
Figure 5-20 Hardware Information - Security Tab  
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Hardware Information  
5-27  
Terminal/Equipment Security  
One-Time Password field  
The one-time password is a disposable password that can be used only  
one time. The password becomes invalid when the time period indicated  
in the One-Time Password Expires field is exceeded. If the system is  
initialized or the effective timer expired, the password will need to be  
reassigned. Passwords must be 4 to 10 digits in length, consisting of the  
characters 0 through 9, the * sign, or the # sign.  
Expires field  
The options available are Never, 1 hour, 8 hours, 24 hours, 2 days, 3  
days, 4 days, 5 days, 6 days, or 7 days.  
Terminal Encryption field  
The options available are Partial Data Encryption or Full Data  
Encryption.  
Terminal Authentication field  
The options available are Disabled or Enabled.  
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Hardware Information  
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6
System Information  
This chapter describes the MA4000 Installation Manager’s System  
Information section tabs (see Figure 6-1).  
Chapter Topics • Station Ranges Tab  
• Access Codes Tab  
• Speed Calling Tab  
Figure 6-1 System Information Tab  
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6-2  
System Information  
Station Ranges Tab  
The Station Ranges tab (Figure 6-2) allows you to define ranges for  
various types of phone extensions and to also reserve numbers so the  
tool will not automatically be assigned to those ranges.  
Figure 6-2 System Information - Station Ranges Tab  
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System Information  
6-3  
Station Range section  
The Station Range section lists all the station ranges that have been  
defined.  
• Edit button  
You must first select a record in the Station Range list, then click the  
Edit button. Figure 6-3 displays allowing you to modify the entry  
selected.  
Figure 6-3 Edit Station Range - General  
Description field  
The Description field is any description you want to use to identify the  
Station Range. It is used for informational purposes when assigning  
users. On the basis of ranges assigned here, and applied in the user  
assignment dialog, the MA4000 Installation Manager will automatically  
assign an unused station number from the appropriate range.  
Station Range section  
The Station Range fields contain the defined range.  
Subline section  
The Subline is used to assign an offset value, a group of numbers that  
will be allocated for use as sublines. The offset value can be a negative  
value.  
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6-4  
System Information  
Office Code section  
The Area / Office Code field allows you to specify the Telco  
information associated with the range of station numbers.  
Select the OK button to accept the changes, or the Cancel button to  
ignore the modifications specified.  
• New button  
The Station Range New button allows you to define a new Station  
Range. See “Edit button” on page 6-3 for a complete explanation of all  
the fields available.  
• Delete button  
You must first select a row in the Station Range list, then click the  
Delete button to remove the record. Figure 6-4 displays asking you  
whether or not you want to delete the selection.  
Figure 6-4 Warning - Delete Station Range(s)  
Reserved Stations section  
The Reserve Stations section allows you to instruct the MA4000  
Installation Manager not to automatically assign users to specific  
numbers or sets of numbers. A good example would be for voice mail  
systems and operators. Extensions to these items are generally  
manually assigned to maintain commonality with a previous system, or  
to make the extensions easy to remember.  
Later in the Users section, there is the ability to manually assign a user  
to a specific extension. The user’s name will be inserted into the Reserve  
Station list, removing the number from the pool of extensions available  
for automatic assignments.  
• Edit button  
You must first select a row then click the Edit button. Figure 6-5  
displays providing you the ability to edit the selected record.  
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System Information  
6-5  
Figure 6-5 Edit Reserved Stations - General  
Description field  
Enter a meaningful description of the range being defined.  
Station Range section  
Enter the range of extensions to be reserved. If it is a single number,  
then set the From and To fields to the single number. The From  
number must be less than the To number.  
Select the OK button to accept the changes, or the Cancel button to  
ignore the modifications specified.  
• New button  
The Reserved Station Range New button allows you to define a new  
Reserved Station Range. See “New button” on page 6-5 for a  
complete explanation of all the fields available.  
• Delete button  
You must select a row in the list, then click the Delete button. Figure  
6-6 displays asking you whether or not you want to delete the  
selection.  
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6-6  
System Information  
Figure 6-6 Warning - Delete Reserved Station Range(s)  
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System Information  
6-7  
Access Codes Tab  
Special Access Codes allow access to additional system-wide features  
that may not exist on individual telephones. This feature may be  
restricted using the Service Feature Restrictions (SFC) settings. See  
Figure 6-7.  
Information entered in the fields on the Access Codes tab are for Phase 1  
installations only.  
IMPORTANT  
Figure 6-7 System Information - Access Codes Tab  
When the Edit or New buttons are selected, Figure 6-8 displays.  
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System Information  
Figure 6-8 Edit Access Code  
Step 1 Select the desired feature for the new or edited access code from the  
Feature Description drop-down field.  
Step 2 Enter the code to be used for this feature in the Access Code field.  
Step 3 If editing an existing feature, click the OK button to accept the changes. If  
this is a newly defined feature, click the New button to create the feature.  
Step 4 You can remove a feature either by selecting it from the Access Codes  
tab, or the Edit Access Code window, and clicking the Delete button.  
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System Information  
6-9  
Speed Calling Tab  
The Speed Calling feature allows a user or attendant console to call  
frequently dialed numbers using fewer digits (Abbreviated Call Codes)  
than normally required. This feature may be restricted using the Service  
Feature Restrictions (SFI-12) settings. See Figure 6-9.  
Information entered in the fields on the Speed Calling tab are for Phase 1  
installations only.  
IMPORTANT  
Figure 6-9 System Information - Speed Calling Tab  
The options available are No System Speed Calling, 2 Digit System  
Speed Calling, and 3 Digit System Speed Calling.  
When the Edit or New buttons are selected, Figure 6-10 displays.  
To be able to access System Speed Calling, a System Speed Calling key must be  
assigned to the Dterms, or a System Speed Calling Access Code must be assigned.  
NOTE  
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6-10  
System Information  
Figure 6-10 Edit System Speed Calling  
Step 1 Enter the desired number in the Speed Calling Number field (a  
maximum of 24 digits).  
Step 2 Enter the code to be used for this feature in the Abbreviated Call Code  
field.  
Step 3 If editing an existing feature, click the OK button to accept the changes. If  
this is a newly defined feature, click the New button to create the feature.  
Step 4 You can remove a feature either by selecting it from the Speed Call tab,  
or the Edit System Speed Calling window, and clicking the Delete button.  
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7-1  
7
Advanced Features  
This chapter describes the MA4000 Installation Manager’s Advanced  
Features section tabs (see Figure 7-1).  
Chapter Topics • System Features (ASYD) Tab  
• Feature Restrictions Tab  
• Route Restrictions Tab  
• Least Cost Routing (LCR) Tab  
• Automated Call Distribution (ACD) Tab  
• Open Application Interface (OAI) Tab  
• Monitor Number Tab  
Figure 7-1 Advanced Features Tab  
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7-2  
Advanced Features  
System Features (ASYD) Tab  
The System Features (ASYD) tab (Figure 7-2) defines the ranges of  
station numbers the Installation Manager will use to assign phone  
numbers to users. Also, the feature allows administrators to designate a  
range or numbers that will not be assigned to users.  
Information entered in the fields on the System Features (ASYD) tab are for Phase  
1 installations only.  
IMPORTANT  
IMPORTANT  
This tab is intended for advanced users only.  
Figure 7-2 Advanced Features - System Features Tab  
Your system, in its initial state, contains no configuration information  
and must be loaded with data which lets the CPU recognize the system  
type and configuration. The ASYD commands assign values for data  
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Advanced Features  
7-3  
memory (DM), local data memory (LDM), and network data memory  
(NDM) (see Figure 7-3). By default, Installation Manager supplies initial  
values for these necessary parameters and uploads them to the CPU  
during the installation process.  
Experienced users can alter these values, as well as delete or create  
new commands. Be aware that deleting required values may cause your  
system to be non-functional. For complete information on using ASYD  
commands to configure Voice Server features, consult the Office Data  
Specifications Manual.  
Data for each index is entered in hexadecimal format (00 to FF).  
Example: Data = 19. Bit 0, 3, and 4 are set.  
Example:  
Each bit (in binary, 0 to 1) has its own unique meaning. Refer to the  
Office Data Specifications Manual for details.  
To use the default features, select the Use Default System Features  
check box. Restore the default settings by clicking the Restore  
Defaults button.  
When the Edit or New buttons are selected, Figure 7-3 displays.  
These buttons are only enabled when the Use Default System Features option is  
not selected.  
NOTE  
Figure 7-3 Edit System Features  
Step 1 Select the desired command (ASYD, ASYDL, and ASYDN) from the  
Command drop-down field.  
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7-4  
Advanced Features  
Step 2 Enter the appropriate information to the System, Index, Data, Bit, and  
Note fields. The information contained in the Data field is in hexidecimal  
format.  
Step 3 If editing an existing feature, click the OK button to accept the changes. If  
this is a newly defined feature, click the New button to create the feature.  
Step 4 You can remove a feature either by selecting it from the Systems  
Features (ASYD) tab, or the Edit System Features window, and clicking  
the Delete button.  
Deleting a selecting System Feature record does not disable the selected feature,  
but, instead, restores the original System Default settings.  
NOTE  
To disable a feature refer to the Office Data Specification Manual.  
Step 5 Use the Cancel button to return to the Systems Features (ASYD) tab  
without making any editing changes.  
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Advanced Features  
7-5  
Feature Restrictions Tab  
Information entered in the fields on the Feature Restrictions (ASYD) tab are for  
Phase 1 installations only.  
IMPORTANT  
The Feature Restrictions tab (see Figure 7-4) allows you to provide  
meaningful names to the Service Feature Classes built into the system.  
It is anticipated that as installation personnel use MA4000 Installation  
Manager, they will develop default templates that are used for the  
majority of their customers and end users. This feature defines and  
selects system-wide features and, optionally, allows you to enable or  
disable them using day/night modes.  
There are 16 Route Restriction Classes (RSC) and 16 Service Feature  
Classes (SFC) available on your system. You can use Route Restriction  
Classes to prevent, for example, lobby phones from making outgoing  
calls. You can use Service Feature Classes to assign a group of phones a  
Class of Service feature, such as providing call forwarding for all guest  
phones.  
Your system, by default, lists each restriction class with a numeric code,  
such as RSC-0. Installation Manager lets you create meaningful text  
descriptions for each level, such as "Guest Phone RSC-0", making it  
easier to administer and maintain restriction classes.  
You can use the Restrictions tab to enable or disable individual classes,  
and to specify whether they apply to Day or Night service, or both. You  
can also specify whether route restrictions should apply to incoming/  
outgoing attendant or direct-dialed calls.  
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7-6  
Advanced Features  
Figure 7-4 Advanced Features - Feature Restrictions Tab  
• Edit button  
When you select a Service Feature Class, then click the Edit button,  
Figure 7-5 initially displays.  
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Advanced Features  
7-7  
Figure 7-5 Edit Service Feature Restrictions (SFC) - Day Tab  
You are then allowed to provide a description of the SFC number  
selected, and the service features to be assigned to the SFC number.  
— Selecting the Use Default Service Features check box limits the  
service features to those features annotated with a check mark in  
the list.  
— Selecting the Only Show Selected Features check box allows  
you to only display those features chosen for that particular SFC  
number.  
— Clicking the Clear All button will remove all previously selected  
service features for the listed SFC number.  
When the Night tab is selected, Figure 7-6 displays.  
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7-8  
Advanced Features  
Figure 7-6 Edit Service Feature Restrictions (SFC) - Night Tab  
— Selecting the Allow Day and Night Service Feature  
Restrictions check box allows the service feature restrictions to  
be available day or night.  
— Selecting the Use Default Service Features check box activates  
the default service features.  
— Selecting the Only Show Selected Features check box allows  
you to only display those features chosen for that particular SFC  
number.  
— Clicking the Clear All button will remove all previously selected  
service features for the listed SFC number.  
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Advanced Features  
7-9  
Route Restrictions Tab  
Information entered in the fields on the Route Restrictions tab are for Phase 1  
installations only.  
IMPORTANT  
There are 16 Route Restriction Classes (RSC) and 16 Service  
Feature Classes (SFC) available on your system. You can use Route  
Restriction Classes to prevent, for example, lobby phones from  
making outgoing calls. You can use Service Feature Classes to assign  
a group of phones a Class of Service feature, such as providing call  
forwarding for all guest phones.  
Your system, by default, lists each restriction class with a numeric code,  
such as RSC-0. Installation Manager lets you create meaningful text  
descriptions for each level, such as "Guest Phone RSC-0", making it  
easier to administer and maintain restriction classes.  
You can use the Route Restrictions tab to enable or disable individual  
classes, and to specify whether they apply to Day or Night service, or  
both. You can also specify whether route restrictions should apply to  
incoming/outgoing attendant or direct-dialed calls.  
The Route Restrictions tab (Figure 7-7) defines criteria which  
determine how a call will be handled when originating or terminating  
over a specified route. The feature also lets you specify different  
restrictions when your server operates in day or night mode. It is  
utilized to define templates that will be used for each phone to describe  
the characteristics of each user’s phone. It specifies templates for those  
users who have access to the rich features of the system.  
The routes are defined in the Hardware Tab using the Media Gateway definitions  
located in the Media Gateway and Circuit Cards Tab.  
NOTE  
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7-10  
Advanced Features  
Figure 7-7 Advanced Features - Route Restrictions Tab  
The Route Restrictions (RSC) (see Figure 7-7) provides a list of  
restriction classes in the system. The list is provided as an  
enhancement. It allows the MA4000 Installation Manager user to name  
the 16 available restriction templates (classes) with a meaningful name.  
Media Gateway circuit cards listed in the Routes section are created using the  
Media Gateway and Circuit Cards section of the Hardware Information tab. See  
“Media Gateway and Circuit Cards” on page 5-9.  
NOTE  
NOTE  
Installation Manager will program ANY class that is assigned to a station. If only  
RSC-1 is assigned, then that is the only class programmed. But if all 16 classes are  
assigned to the various phones, then Installation Manager will program all 16  
classes, etc.  
Classes that are assigned a Description but are not assigned to a phone will not be  
programmed by Installation Manager.  
• Load Default Route Restrictions Data check box  
(Optional) Click the Load Default Route Restriction Data check  
box to instruct your system to use pre-programmed default routes.  
• Allow/Restrict All Data check box  
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Advanced Features  
7-11  
(Optional) Click the Allow/Restrict All Data check box to instruct  
your system whether to allow or restrict Attendant Incoming,  
Attendant Outgoing, Direct Incoming, or Direct Outgoing Calls.  
• RSC Edit button  
When you select a Route Restriction Class, and click the Edit button,  
Figure 7-8 displays. You are then allowed to assign a class name and a  
detailed description for that class.  
Figure 7-8 Edit RSC - Day Tab  
— The RSC Number field displays the RSC selected for editing, while  
the Description field provides you the opportunity to enter a more  
descriptive label, if desired.  
— The Route field displays the Media Gateway circuit the RSC being  
edited is located.  
— The Alt Incoming, Alt Outgoing, Direct Incoming, and Direct  
Outgoing drop-down fields allow selection of either the Allowed  
or the Restricted options for those features. The Direct Outgoing  
drop-down field also allows the selection of the Toll option.  
When the Toll option is selected, the Toll section located below the RSC section  
becomes active allowing editing.  
NOTE  
Figure 7-9 displays when the Night tab is selected.  
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7-12  
Advanced Features  
Figure 7-9 Edit RSC - Night Tab  
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Advanced Features  
7-13  
• New Toll button  
Select a Route Restriction Class, and click the New button, Figure 7-  
10 displays.  
Figure 7-10 Edit Toll - Outgoing Connection - Day Tab  
— The Restriction drop-down field allows selection of either the  
Restricted, Allowed, 3/6 Toll Restriction, or Operator  
restrictions.  
Figure 7-11 displays when the Night tab is selected.  
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7-14  
Advanced Features  
Figure 7-11 Edit Toll - Outgoing Connection - Night Tab  
— Using the Day tab, when the 3/6 Toll Restriction option is  
selected, Figure 7-12 displays.  
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7-15  
Figure 7-12 Edit Toll - Outgoing Selection  
— Selecting the Add button displays Figure 7-13.  
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7-16  
Advanced Features  
Figure 7-13 Edit Route Toll Restriction  
— Enter the destination and whether their is a restriction or not.  
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Advanced Features  
7-17  
Least Cost Routing (LCR) Tab  
Information entered in the fields on the Least Cost Routing (LCR) tab are for Phase  
1 installations only.  
IMPORTANT  
Use the Least Cost Routing (LCR) tab (Figure 7-14) to configure the  
server to route calls over the most economical facility available, such as  
WATS lines, foreign exchanges, or direct dial lines. Based on the area  
code and office code entered, the system refers to the programming  
tables which determines, in order, the most economical route for the  
call.  
Using Installation Manager, you can configure your system to use a  
supplied set of default LCR routes, edit them to your own requirements,  
or create new routes. You can also specify conditions (or number  
patterns) that determine when the routes will be used, as well as certain  
times of day when they are in effect.  
Figure 7-14 Advanced Features - LCR Tab  
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7-18  
Advanced Features  
You can enable the Least Cost Routing by deselecting the Load  
Default LCR check box.  
Step 1 Choose the LCR number to be programmed and select the Edit button.  
Figure 7-15 displays.  
To create a new LCR entry, select the New button.  
NOTE  
Figure 7-15 Edit System Features  
Step 2 Enter the Call Pattern information. The system will then use this pattern  
to match a user's dialed digits and invoke LCR for the call.  
Step 3 Select the number of digits from the Maximum Necessary Digits drop-  
down field that the system will scan. The Maximum Necessary Digits  
number is the number of digits (from left to right) the system waits before  
sending a call for further processing. If the number contains fewer than  
the Maximum Necessary Digits, the system waits as follows:  
—Interdigit Timeout (typically 10 seconds) x the missing digits number  
—For example, if the Maximum Necessary Digits is 12 and the system  
receives 10 digits, it waits 2 x 10 = 20 seconds before processing the  
call.  
2 (numDigits missing) x 10 (interdigit timeout) = 20  
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Advanced Features  
7-19  
At this point, the user may need to configure a local or network pattern.  
If so, the user can optionally specify whether the LCR is invoked only  
during certain time periods. The user must specify the number of digits  
(in the dialed stream) the system will strip out (digits to skip). For  
example, deleting 9 and 1 for a long distance call. The system looks at  
digits from left to right and begins stripping “on the left”.  
Step 4 Choose the desired option from the following drop-down fields:  
—Local Pattern (for CCIS): Local Pattern 1, Local Pattern 2, Local  
Pattern 3, None, or New. This option specifies the sequence of routes  
a call matching the pattern will use. You can use an existing pattern or  
create your own.  
—Network Pattern (for all other trunks): Network Pattern 1, Network  
Pattern 2, Network Pattern 3, None, or New. This option also  
specifies the sequence of routes a call matching the pattern will use.  
You can use an existing pattern or create your own.  
—When the Browse button located next to the Local Pattern (for CCIS)  
or Network Pattern (for all other trunks) is selected, Figure 7-16  
displays.  
Figure 7-16 Edit Least Cost Routing Pattern  
Step 5 The Time of Day field allows the user to define the time of day patterns.  
Select the Browse button located next to the Time of Day field. Figure  
7-17 displays.  
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7-20  
Advanced Features  
Figure 7-17 Edit Time of Day Patterns  
—Enter the desired time sequences, not to exceed 24 hours.  
Step 6 To edit a circuit card’s routing, choose a circuit card (or cards) listed in  
the Route field and use the Right Arrow button to move the card to the  
editing section.  
Step 7 To edit a specific card, choose the card and select the Edit button. Figure  
7-18 displays.  
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Advanced Features  
7-21  
Figure 7-18 Edit Least Cost Routing Data  
Step 8 Using the Number of Digits to Skip field, the user must specify the  
number of digits (in the dialed stream) the system will strip out (or digits  
skipped). For example, deleting 9 and 1 for a long distance call.  
—The system looks at digits from left to right and begins stripping on the  
left.  
Step 9 Specify whether the user will hear an overflow tone if all lines in the  
selected trunk are full using the Overflow Tone field.  
Step 10 Use the Digits to Add field to enter a number that will be added at the  
beginning of the number sequence. For example, if the Number Of  
Digits To Skip Number is 5, and the Digits To Add number is 214, then  
a starting number of 91817-479-9986 would be translated to 214-479-  
9986.  
—When the Browse button next to the Digits to Add field is selected,  
Figure 7-19 displays.  
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7-22  
Advanced Features  
Figure 7-19 Additional Digit Translation (AADC)  
Step 11 Enter the additional digits and select the OK button.  
Step 12 Select the Priority Restriction Class.  
Step 13 Use the Kind of Trunk field to specify whether the trunk is IP or non-IP.  
Step 14 If IP was selected, use the Point of Code field to set the point code.  
Step 15 The configured route now appears on the list. It can be moved up or  
down, which determines the sequence in which the calls attempt to find a  
trunk. For example, a call matches the LCR pattern, then attempts  
completion using the first trunk listed. If that is full, it then goes to the next  
trunk and so forth. Each choice is less desirable than the preceding one.  
Step 16 Use the Toll Code Identification field to specify whether the call should  
be identified as a toll call or local call.  
Step 17 Use the Account Number field to specify whether an account number is  
necessary to access the selected trunk in the LCR.  
Step 18 Use the Line Data field to specify whether the line data is digital or  
analog.  
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Advanced Features  
7-23  
Automated Call Distribution (ACD) Tab  
The ACD tab (Figure 7-20) is used to configure the ACD system to  
connect large amounts of incoming calls automatically to groups  
composed of ACD agent positions. These calls are processed in the order  
of their arrival, and are distributed evenly among the ACD agent  
positions in order to optimize personnel and save cost.  
Information entered in the fields on the Automated Call Distribution (ACD) tab are  
for Phase 1 installations only.  
IMPORTANT  
NOTE  
The ACDP software must first be installed in order to use this feature. The  
Installation Manager is currently not assigning the ACD database (i.e., Splits, CCVs,  
etc.), only the System Data.  
Figure 7-20 Advanced Features - ACD Tab  
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7-24  
Advanced Features  
You can disable the Automated Call Distribution by selecting the  
Disable ACD (Automated Call Distribution) check box.  
• Edit button  
When you select a OP Code Key, then click the Edit button,  
Figure 7-21 displays.  
Figure 7-21 Edit ACD  
— Modify the Chime field. The other fields cannot be changed from  
this ACD panel.  
The TMF (Terminal Multiple Information Transfer Facility) and MSF (Terminal Mode  
Set Facility) are facilities that Voice Server supports for communicating with the  
Dterm Single-Line phone.  
NOTE  
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Advanced Features  
7-25  
Open Application Interface (OAI) Tab  
The OAI Systemtab (Figure 7-22) is the interface joining a variety of  
facilities in the switch to the application programs in an external  
computer in accordance with the basic reference model of the Open  
Systems Interconnection (OSI) standardized by the ISO. The switch can  
be controlled by the external computer through the OAI system and  
offer users unique added values.  
Information entered in the fields on the Open Application Interface (OAI) tab are  
for Phase 1 installations only.  
IMPORTANT  
NOTE  
The user is responsible for adding OAI keys to the user button templates.  
Figure 7-22 Advanced Features - OAI Tab  
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7-26  
Advanced Features  
You can disable the Open Application Interface by selecting the Disable  
OAI (Open Application Interface) check box.  
• New button  
When the New button is selected, Figure 7-23 displays.  
Figure 7-23 Edit OAI - New  
— Enter or select the desired information in the Key Code, Chime,  
Facility Type, OP-Code, and Access Code fields.  
• Edit button  
When the Edit button is selected, Figure 7-23 displays.  
Figure 7-24 Edit OAI - Edit  
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Advanced Features  
7-27  
— Modify the Key Code, Chime, Facility Type, and OP-Code fields,  
as needed.  
• Delete button  
To delete an existing OAI, highlight the OAI to be removed and click  
the Delete button. Figure 7-25 will display to confirm whether you  
want to delete the OAI.  
Figure 7-25 Confirm Delete  
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7-28  
Advanced Features  
Monitor Number Tab  
AMNO assigns monitored numbers in the PBX. In a ACD system, the  
monitored numbers programmed in AMNO are the entry points for pilot  
numbers. Monitored Numbers are also used in OAI applications for call  
deflection. In the case of Attendant console, Monitored Number specifies  
the number the attendant dials to log on or log off the system. See  
Figure 7-26  
Figure 7-26 Advanced Features - Monitor Number Tab  
You can disable the Monitor Number by selecting the Disable Monitor  
Number check box.  
• New button  
When the New button is selected, Figure 7-27 displays.  
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Advanced Features  
7-29  
Figure 7-27 Monitor Number - New or Edit  
— Enter, modify or select the desired information in the Monitor  
Number, UCD (Follow UCD), Use as Attendant Console, UCD  
Hunt Group, and Phase fields.  
• UCD Hunt Group field  
To modify the UCD Hunt Group, select the Browse button.  
Figure 7-28 displays.  
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7-30  
Advanced Features  
Figure 7-28 Edit UCD Group Template  
• Delete button  
To delete an existing Monitor Number, highlight the Monitor number to  
be removed and click the Delete button. Figure 7-29 will display to  
confirm whether you want to delete the Monitor Number.  
Figure 7-29 Confirm Delete  
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8-1  
8
User Assignments  
This chapter describes the MA4000 Installation Manager’s User  
Assignments section.  
The User Assignments (Figure 8-1) allows you to manipulate a large  
number of users from an easy to use graphical user interface. Import  
and Export, from and to CSV formatted files can be handled easily, no  
matter the size. In fact, the larger the import file the greater the time  
savings that can be achieved due to the efficiency and powerful  
capabilities afforded by the MA4000 Installation Manager.  
Figure 8-1 User Assignments Tab  
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8-2  
User Assignments  
• Edit button  
You can select one or more records, then click the Edit button.  
Figure 8-2 and Figure 8-3 (Business system type) or Figure 8-4 and  
Figure 8-5 (Hospitality system type) displays. You can then edit all the  
records selected, one at a time.  
Figure 8-2 Edit User - Business (except UMG)  
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User Assignments  
8-3  
Figure 8-3 Edit User - Business (UMG only)  
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8-4  
User Assignments  
Figure 8-4 Edit User - Hospitality (except UMG)  
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User Assignments  
8-5  
Figure 8-5 Edit User - Hospitality (UMG only)  
• Add User button  
The Add User button allows you to quickly add users while remaining  
in the Edit User dialog. When the Add User button is clicked, the  
user’s name fields will blank out. All other fields will remain. You can  
quickly add users with common information.  
• Delete User button  
The Delete User button deletes the current record. Figure 8-6 will be  
display.  
Figure 8-6 Warning - Delete User Profile  
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8-6  
User Assignments  
User Assignments - New or Edit User  
Last Name field  
Last name of the user.  
First Name field  
First name of the user.  
Phone Name Display field  
Displays when you call another station. The length of this string, and its  
location, is dependent on the system settings. See “Station Ranges Tab”  
on page 6-2.  
E-mail field  
The contacts e-mail address. This information will be programmed in the  
UM4730 Voice Mail system mailbox, if applicable.  
Phone Type field (Hospitality Only)  
Select either the administration or guest room telephone type.  
Room Class field (Hospitality Only)  
Enter the room class (0 through 14). Each class label can be changed by  
selecting the specific class, clicking Browse, and entering the new label  
in the Edit Room Class dialog box Description field.  
Organization field  
Describes the organization of the user. The organization is defined in  
“Organization section” on page 4-8.  
LMG field (NEAX IPX UMG Only)  
Use the LMG drop-down menu to specify the Local Module Group to  
which you are assigning the signaling server. (This step is only available  
on the NEAX IPX UMG.)  
Annex field (Hospitality Only)  
Enter the annex location. Each annex label can be changed by selecting  
the specific annex, clicking Browse, and entering the new label in the  
Edit Annex dialog box Description field.  
Floor field (Hospitality Only)  
Select the floor number and elevation. The floor number is selected by  
using the field’s scroll arrows. The elevation choices are Ground and  
Underground.  
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User Assignments  
8-7  
Location field  
Used to identify the location of your phone.  
Phone Model field  
The models listed will be based on the IP Phone Type option selected in Chapter 6,  
System Information, Station Ranges Tab.  
NOTE  
• Phone Model Browse button  
Clicking the Browse button located next to Phone Model field allows  
you to access additional information addressing the phone model as  
shown in Figure 8-7. This dialog provides a detailed description the  
phone and a list of its features.  
Figure 8-7 Phone Model - General Tab  
— Phone Model field  
You can select a model and view detailed information on that  
particular phone.  
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8-8  
User Assignments  
Button Template field  
The Button Template field allows you to select a button template. This  
template contains definitions for the buttons for that particular phone  
model.  
• Phone Model Browse button  
You may edit the template by clicking the “...” button. In this case,  
editing will effect the template for all users assigned that template.  
The Button Layout editor is a single application that handles the  
button layout template editing for 2, 8, 16, 24, and 32 button phones  
in the E Series, I Series, Dterm IP (ITR), and INASET (ITR-LC) phone  
models.  
Figure 8-8, Figure 8-13, and Figure 8-14 display the Button Template  
editor.  
Figure 8-8 Button Template Editor- Edit Button Template Tab  
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— Macros  
All template editors make heavy use of macros. When the project  
is compiled, the MA4000 Installation Manager provides a value for  
each user wherever the macro is used. See Table 8-1.  
Table 8-1 Macros  
Macro  
Description  
TEC  
This is the primary physical phone number  
(assigned to the hardware LEN with a physical  
station number) of the user and is to be set as the  
Prime Line.  
TEC = 12  
{MYLINE = PRIMELINE}  
This is the primary physical phone number  
(assigned to the hardware LEN) of the user but it is  
not set as the Prime Line.  
TEC = 12  
{MYLINE}  
{PRIMELINE}  
{SUBLINE}  
This is the line which is selected by default when TEC = 18  
the station is off-hook This number is assigned from  
the OFFSET Station Range.  
A Subline applied to a button of a phone would not TEC = 18  
be automatically placed in a Pilot Hunt Group with  
the MyLine/PrimeLine of the phone. Only one  
SUBLINE is allowed per key Data Template. This  
number is assigned from the OFFSET Station  
Range.  
This is used in configurations with more than one TEC = 18  
defined {SUBLINE}.  
{ADDITIONAL SUBLINE}  
Provides pull-down menu to select user  
TEC = 3, 12, 18  
{USER NAME}  
Provides an edit box to enter a numeric value for a TEC = 3, 12, 18  
station  
{MANUAL ENTRY}  
Provides DSS information for a station  
TEC = 3, 12, 18  
{DSS ENTRY}  
— Button Template Editor - Edit Button Template Tab  
• Name field  
The name of the button layout template is the value shown  
in the list of button layout templates on the Edit User dialog.  
• Feature Type field  
The Feature Type field provides a list of available features.  
Available options are displayed in Figure 8-9 through Figure  
8-11.  
• Key Data Programming list  
The list located below the Name field (see Figure 8-8)  
displays each key, a description of the programming for that  
key, and the label. This area does not provide direct editing  
capabilities. You can select a key and assign a value using  
the data entry boxes to the right of the list.  
• Flex Keys field  
This field allows you to either show or hide the Flex Keys.  
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User Assignments  
• Clear Keys button  
Clicking the Clear Keys button eliminates all the key  
definitions currently existing in the Key Data Programming  
List.  
Figure 8-9 Button Template Editor - Feature Type: Not Assigned  
Figure 8-10 Button Template Editor - Feature Type: Function  
• Button Label field  
The suggested, editable label for the function selected.  
• Feature By Name field  
The Features By Name combo box is a filter for the list.  
The user is able to simply select from a list of Call  
Forwarding features rather than search through hundreds of  
other features.  
A user can assign a feature to a key by selecting the key in  
the listing and then double click the feature in the Features  
list. The result is that the feature is assigned.  
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User Assignments  
8-11  
The numeric value of the function as specified by the  
SV7000, R16 manual. You can display all the features  
available, or just by the ACD, AD64, Call Forwarding, CALL  
PICKUP/PAGE, or FLEX group.  
Figure 8-11 Button Template Editor - Feature Type: Station  
• Button Label field  
The suggested, editable label for the function selected.  
• Station Value field  
You can select from those items listed in Table 8-1.  
• Ring Type field  
You can select from a list of seven different ring types to the  
user:  
0: No Ring  
1: Day Ring, No Delay  
2: Night Ring, No Delay  
3: ...Not Used...  
4: D/N Ring, 30 Second Delay  
5: D/N Ring, 20 Second Delay  
6: D/N Ring, 10 Second Delay  
7: D/N Ring, No Delay  
Each selection has a number associated to it for quick data  
entry. For instance, a 7 results in a No Delay ring type.  
• Route Restrictions (RSC) field  
You can select either Use Myline Settings or RSC - 0  
through RSC - 15.  
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8-12  
User Assignments  
• Service Restrictions (SFC) field  
You can select either Use Myline Settings, SFC - 0  
Reserved for Trunks, SFC - 1 through SFC - 13, SFC -14  
Conferencing, or SFC - 15 ACD.  
• Call Forwarding field  
You can select either the Default Call Forwarding, None,  
Use Myline Settings, or New option.  
• Name Display field  
Select the None, Use Myline Settings or Custom option.  
If the Custom option is selected in the Name Display field, the Custom Name  
Display Value field displays.  
NOTE  
Figure 8-12 Button Template Editor - Feature Type: Station - Name Display: Custom  
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8-13  
— Button Template Editor - Advanced Tab  
The Advanced tab (Figure 8-13) consists of system specific data or  
data that is typically defaulted for 90% or more of the user.  
Figure 8-13 Advanced - Button Template - Advanced Tab  
Table 8-2 Advanced Button Template Options  
Field  
Options  
• Line Preference Pattern for Speaker Button (Default)  
• Dial ICM, Line Preference Pattern for Speaker Button  
• Automatic ICM, Line Preference Pattern for Speaker Button  
• Manual ICM, Line Preference Pattern for Speaker Button  
Priority of Answering Call  
• Automatic ICM, Manual ICM, Line Preference Pattern for Speaker  
Button  
Key Preferences  
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8-14  
User Assignments  
Field  
Options  
• Prime Line Pickup (Default)  
• Set For Other Buttons  
Line Preference  
Note: Speaker, Answer, and Originate Preference areas are only  
configurable if the Line Preference = "Set For Other Buttons"  
• Prime Line Pickup (Default)  
• Idle-Line  
Speaker Key  
• Incoming-Line  
• Ringing-Line  
• Prime Line Pickup (Default)  
• Incoming-Line  
Answer Key  
• Ringing-Line  
• Prime Line Pickup (Default)  
• Idle-Line  
Originating Key  
• Prime/Idle-Line  
• Top Line (Default)  
• Bottom Line  
Message Waiting Display  
Off-Hook Suppression  
• No (Default)  
• Yes  
Note: Selecting Yes enables support for offhook suppression.  
Soft Key  
• 0 (Default)  
• 1 to 15  
Note: The Soft Key Pattern offers the user a choice between pattern  
0 to 15. These patterns are stored in the switch. The patterns  
themselves will not be programmed by MA4000 Installation  
Manager.  
Pattern  
Important: There may be some models that do not have Soft Keys.  
In those cases, the Soft-Key Pattern and Scroll Key  
controls will be ignored.  
• On 4th Key of Soft-Keys (Default)  
• Allow on Line/Feature Keys  
Scroll Key  
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8-15  
— Button Template Editor - Information Tab  
Figure 8-14 Button Template Editor - Information Tab  
Button Layout Section  
The graphic of the phone is provided to the user to show  
them the button layout. This helps the user match up a  
particular button with the key number in the list to the right.  
The graphic is static and provides no interaction. The picture  
simply displays the location of each button by number.  
• Notes field  
The notes are displayed in the Manage Template listing.  
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8-16  
User Assignments  
Station Range Type field  
This section changes depending on the Type selection.  
• Manual Option  
You can manually assign an extension number to this user. The user  
enters the station number in the Station Number field.  
• Station Range  
Allows the automatic selection of the station number or creation of a  
new number.  
— To create a new Station Range, select the <New... > option. When  
Figure 8-15 displays, enter the desired information.  
Figure 8-15 New Station Range  
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8-17  
Route Restrictions (RSC) field  
The Route Restriction numbers in the system. There are only 16  
available, numbered 0 through 15.  
Service Restrictions (SFC) field  
The Service Feature Class numbers in the system. There are only 15  
available, numbered 1 through 15. Figure 7-5 displays when the  
Browse button is selected.  
Call Forward field  
The Call Forward Template allows the user to select a template that  
will be used to apply the call forwarding behavior for this user.  
Selecting the Browse button will display a dialog behaving slightly  
differently depending on the system setting for Call Forwarding. Figure  
8-16 and Figure 8-17 are the same for either type of Call Forwarding  
setting.  
Figure 8-16 Edit Call Forwarding Template - General  
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8-18  
User Assignments  
Table 8-3 Edit Call Forwarding Template Options  
Option  
Description  
Do not program this call forwarding option.  
Assign the voice mail pilot number here.  
{NO ENTRY}  
{VOICE MAIL}  
Assign the attendant console number as defined in the System  
{ATTENDANT}  
{SUBLINE}  
Options tab.  
Allow call forwarding to subline.  
Provides a display area and user interface mechanism for assigning  
a user to this call forwarding feature. During compiling, the user  
name is replaced with their actual station number they are provided.  
USER NAME  
Provides an edit box for the user to enter a numeric value for a  
station.  
MANUAL ENTRY  
Figure 8-17 Edit Call Forwarding Template - Information  
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User Assignments  
8-19  
Voice Mail Template  
Figure 8-18 New Voice Mail Template - General  
Synchronize with VM Server button  
Select this button to the match the current template properties with the  
VM server.  
This option is not available unless the Voice Mail is programmed and on-line.  
NOTE  
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8-20  
User Assignments  
Reset Values to Default button  
Select this button to reset the current template properties to the default  
values.  
Figure 8-19 New Voice Mail Template - Information  
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8-21  
Group Memberships section  
Understanding the Group Assignments  
The Group Assignments lets you define call handling for groups of users.  
Groups should contain at least two members. If you create a new group  
containing fewer than two members, Installation Manager displays a  
warning dialog and will write an error notice to the installation log during  
a compile. You can create five types of group assignments:  
• Hunt Group - Circular: An incoming call proceeds through a group  
of up to 100 stations until it reaches a not-busy station. Calls to any  
member of this group will be processed the same way. The secretary  
station is optional. If it exists, the call will be directed to the secretary  
station if all the stations in a hunt group are busy.  
• Hunt Group - Pilot: Incoming calls to the pilot number begin the  
hunting sequence. Calls to busy stations, other than the pilot number,  
receive a busy tone. The secretary station is optional. If it exists, the  
call will be directed to the secretary station if all the stations in a hunt  
group are busy.  
• UCD Group: Incoming calls are distributed to a group of up to 100  
stations. Calls are distributed to idle stations in a circular pattern, in  
the order in which they arrive.  
• Pickup Group: A group of stations with the ability to pick up calls  
made to any other member of the group.  
• Secretary: A user can be defined as a secretary allowing that user to  
be used by the group assignment. A secretary can be assigned to  
multiple groups (multiple secretary feature), but not as a member of  
the Pilot or Circular Hunt groups.  
Figure 8-20 Edit User - Group Memberships  
Pickup field  
In the event a member is already assigned to a hunt or pickup group,  
selecting a different template from the list will have the effect of  
removing them from the prior hunt/pickup group and adding them to  
the new one (only allowed in the case that the new hunt/pickup group is  
not already full). In the case where the new hunt/pickup group is full  
already, the user will be prompted to either edit the newly selected  
pickup group to make room for this member, or add a new pickup group  
template. See Figure 8-21, Figure 8-22, and Figure 8-23.  
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8-22  
User Assignments  
Figure 8-21 New Pickup Group Template - General  
• Add button  
The Add button creates a new entry. Figure 8-22 displays.  
• Delete button  
The Delete button removes a selected entry.  
• Move Up button  
The Move Up button moves an entry up until the entry is located  
where you want it to be.  
• Move Down button  
The Move Down button moves an entry down until the entry is  
located where you want it to be.  
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User Assignments  
8-23  
Figure 8-22 Select Users  
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8-24  
User Assignments  
Figure 8-23 New Pickup Group Template - Information  
— The Notes field allows the user to enter any free form text  
associated with a user.  
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8-25  
Hunt Fields  
When a hunt group template is chosen the user is automatically added  
to the hunt group. The template determines whether the hunt group is  
Circular, Pilot, or UCD.  
In the event that the hunt group already has 100 members, the user will  
be notified and given the option to create a new group or edit the  
selected group to make room for this member.  
In the event a member already is assigned to a hunt or pickup group,  
selecting a different template from the list will have the effect of  
removing them from the prior hunt group and adding them to the new  
one (only allowed in the case that the new hunt/pickup group is not  
already full). In the case where the new hunt/pickup group is full  
already, the user will be prompted to either edit the newly selected  
hunt/pickup group to make room for this member, or add a new hunt/  
pickup group template.  
The user can select the Browse button to launch the Hunt (Circular/  
Pilot) and Hunt (UCD) field editors.  
Hunt (Circular/Pilot)  
Options:  
• None  
• New Circular Hunt Group (see Figure 8-24)  
• New Pilot Hunt Group (see Figure 8-25)  
• Secretary (see Figure 8-26)  
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8-26  
User Assignments  
Figure 8-24 Edit Hunt Group - Circular Template Option  
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8-27  
Figure 8-25 New Hunt Group - Pilot Template Option  
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8-28  
User Assignments  
Figure 8-26 Secretary Option  
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User Assignments  
8-29  
Hunt (UCD)  
Options:  
• None  
• New (see Figure 8-27)  
Figure 8-27 New UCD Group Template  
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8-30  
User Assignments  
Misc Section  
Figure 8-28 Misc.  
Jack ID field  
The Jack ID is used only for reporting purposes. It is useful when it  
comes to cable management, phone placement and running of cross-  
connects.  
Old Phone Number field  
The user’s previous phone number.  
Phone Hardware Accessories field  
The user can select from a list of Phone Hardware Options templates  
(see Figure 8-29 and Figure 8-30). If the user clicks the Browse button,  
the user will be shown in the Accessories Editor.  
This information is used for reporting purposes only. No validation will  
be performed. See Table 8-4 and Table 8-5.  
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8-31  
Figure 8-29 Edit Phone Accessory Template - General  
Table 8-4 Edit Phone Accessory Template Options  
Option  
Description  
Template Name  
Handset Cord  
User enters a unique Phone Accessories Template name here.  
This is the length of the cord from the handset to the base. The user  
has the choice from 7 foot, 12 foot, or 25 foot cords.  
The user has a choice of 7 foot, 14 foot, and 25 foot cords. This is  
the cable length from the phone to the wall.  
Base Cord  
Headset  
The user has the choice of Yes or No headset.  
Wallmount  
The user has the choice of Yes or No for a wall mount adaptor.  
The Adapter section only applies to phone types that are Series i or  
Series E. If this template is used on a phone that is neither one of  
these model, then the reporting will be off. Since this information is  
provided as a convenience to the user, and there is no system  
programming associated with any of these options, then it is up to  
the user to make this information meaningful. It is suggested that, if  
needed, the user create separate templates for phone models that  
support adapters and those that do not.  
Adapter  
The column Common Listing will be the available selections in the  
Adapter drop-down box. See Table 8-5.  
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8-32  
User Assignments  
Table 8-5 Phone Adapters  
Series i  
AD(A)  
Series E  
Common Listing  
Remarks  
Ancillary Device Adapter  
Analog Port Adapter w/o Ringer  
Analog Port Adapter w/Ringer  
Hands Free Unit  
ADA-U  
ADA  
APA  
APR  
HFU  
CTA  
CTU  
IPA  
AP(A)  
AP(R)  
APR-U  
HFU-U  
CTA-U  
CT(A)  
CT(U)  
IP-R  
Computer Telephony Adapter  
Computer Telephony Adapter (USB)  
IP Adapter  
IPA-U  
LLA  
LLA  
Long Line Adapter  
Figure 8-30 Edit Phone Accessory Template - Information  
• Delete button  
The user must first select one or more items in the list shown in Figure  
8-1, “User Assignments Tab” on page 8-1. Once they are selected, the  
user clicks the Delete button. Figure 8-31 displays. Clicking the Yes  
button will permanently delete the data from the project. Selecting the  
No button will cancel the operation.  
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User Assignments  
8-33  
Figure 8-31 Warning - Delete User Profile  
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8-34  
User Assignments  
Import button  
The Import button launches the User Import Wizard. The User Import  
Wizard allows the user to import the user information from a text (or  
.csv) file. The data format for the import file can be either:  
— Tab delimited  
— Comma delimited  
Both layouts are the standard for Microsoft Excel output format.  
Import User Wizard  
• Welcome Panel  
Figure 8-32 User Update Wizard - Welcome to Installation Manager User Import  
Step 1 Select the Next button to proceed. Figure 8-33 displays.  
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8-35  
Figure 8-33 User Import Wizard - Import File  
Step 2 Use the Location of file field to specify the complete path and file name  
to be used to import users, or select the Browse button to open an  
existing file.  
Step 3 After the file is selected, click the Next button to continue. Figure 8-34  
displays.  
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8-36  
User Assignments  
Figure 8-34 Record Separation - Record Delimiter  
Step 4 Provide the end of line delimiter to use. The delimiter character choices  
are:  
—Comma  
—Space  
—Tab  
Step 5 Click the Next button to continue. Figure 8-35 displays.  
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8-37  
Figure 8-35 Select Import Value - Field Names  
Step 6 You may change the name of any of the fields being imported by  
selecting the field name and editing its name in the Name field. When  
finished, click the Next button to continue.  
Step 7 Click the Next button when finished. Figure 8-36 displays.  
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8-38  
User Assignments  
Figure 8-36 Default Values - Field Mapping  
Step 8 For each field option listed in the left column, use each drop-down box  
located in the right column to select the matching imported field. Figure  
8-37 displays.  
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8-39  
Figure 8-37 Column Match - Default Values  
Step 9 Specify the default values for each important field for each user. When  
finished, click the Next button.  
Step 10 The User Import Wizard will begin importing each file and creating new  
users. When finished, Figure 8-38 displays.  
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8-40  
User Assignments  
Figure 8-38 User Import Wizard - Completing User Import Data  
Step 11 After the file is imported, the user is presented with the results of the  
import. If there were any errors, they will be reported here as well.  
Step 12 Click the Finish button to close the wizard.  
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8-41  
• Export button  
The Export button allows the user to export the list of selected users.  
The user will first select a set of users and click the Export button.  
When the user clicks the Export button, Figure 8-39 displays.  
Figure 8-39 Save As - Export Users  
The User Export function exports all the information on the Edit User  
dialog. The following information items listed are:  
• Last Name  
• First Name  
• Phone Name Display  
• Organization  
• Location  
• Phone Model  
• Class Template Name  
• Station Number  
• Button Template Name  
• Call Forwarding Template Name  
• Accessories Template Name  
• Voice Mail Template Name  
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8-42  
User Assignments  
• Pickup Group Name  
• Hunt Group Name  
• Jack ID  
• Old Phone Number  
After the export is complete, Figure 8-40 displays.  
Figure 8-40 Success - Export User  
When importing from the results of an export operation, there will be some  
information that will need to be specified upon re-importing. Specifically the template  
information is exported but will not be re-used on import. The user will need to  
specify a default template for each template as the users are imported.  
NOTE  
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8-43  
• Update Wizard button  
Figure 8-41 User Update Wizard - Welcome to Installation Manager User Update Wizard  
Step 13 Click the Next button to proceed. Figure 8-42 displays.  
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8-44  
User Assignments  
Figure 8-42 User Update Wizard - Select Operation  
Step 14 Select the user records to update using the Add, Remove, Add All, or  
Remove All buttons, then click the Next button to proceed. Figure 8-43  
displays.  
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8-45  
Figure 8-43 User Update Wizard - Select Values  
Step 15 Set the default value of each field. Click the Next button to proceed.  
Figure 8-44 displays.  
If a user selects a phone model with no button layout (Analog, SIP, etc.), the Button  
Template combo box will change to <Clear>.  
NOTE  
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8-46  
User Assignments  
Figure 8-44 User Update Wizard - Verify Settings  
Step 16 Review the settings specified. If satisfied with the values, click the Next  
button to continue. Figure 8-45 displays.  
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8-47  
Figure 8-45 User Update Wizard - Completing the User Update Wizard  
Step 17 Click the Finish button.  
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8-48  
User Assignments  
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9-1  
9
Group Assignments  
This chapter describes the MA4000 Installation Manager’s Group  
Assignments section (Figure 9-1).  
Figure 9-1 Group Assignments  
• Edit button  
The user will select a group from the list box, then select the Edit  
button. This will allow the user to edit that hunt group. The dialog that  
is displayed (see Figure 9-2 and Figure 9-3) will depend on the hunt  
group selected.  
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9-2  
Group Assignments  
• Edit Pickup Group  
Figure 9-2 Edit Pickup Groups Template - General  
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9-3  
Figure 9-3 Edit Pickup Groups Template - Information  
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9-4  
Group Assignments  
• New button  
When the user selects the New button, Figure 9-4 displays.  
Figure 9-4 Select Users - New Group  
Step 1 Use the radio buttons to select the appropriate Group Type, then click  
the OK button.  
—When the Hunt Group - Circular type is selected, Figure 9-5 and  
Figure 9-6 tab screens display.  
—When the Hunt Group - Pilot type is selected, Figure 9-7 and Figure  
9-8 tab screens display.  
—When the UCD Group type is selected, Figure 9-9 and Figure 9-10 tab  
screens display.  
—When the Pickup Group type is selected, Figure 9-11 and Figure 9-12  
tab screens display.  
The minimum number of entries for a Group is 2.  
NOTE  
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Group Assignments  
9-5  
Figure 9-5 New Hunt Group - Circular Template - Group  
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9-6  
Group Assignments  
Figure 9-6 New Hunt Group - Circular Template - Information  
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Group Assignments  
9-7  
Figure 9-7 New Hunt Group - Pilot Template - Group  
The same secretary may be included in multiple groups (the multiple secretary  
feature). The secretary can not be a member of Pilot or Circular Hunt Groups.  
NOTE  
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9-8  
Group Assignments  
Figure 9-8 New Hunt Group - Pilot Template - Information  
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Group Assignments  
9-9  
Figure 9-9 New UCD Group Template - Group  
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9-10  
Group Assignments  
Figure 9-10 New UCD Group Template - Information  
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Group Assignments  
9-11  
Figure 9-11 New Pickup Groups Template - General  
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9-12  
Group Assignments  
Figure 9-12 New Pickup Group Template - Information  
• Delete button  
The user first selects a hunt group to delete, then clicks the Delete  
button. Figure 9-13 displays.  
Figure 9-13 Confirm Delete - Delete This User Group Assignment  
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10-1  
10  
Circuit Card Assignments  
This chapter describes the MA4000 Installation Manager’s Circuit Card  
Assignments section (Figure 10-1).  
Right-clicking an existing or blank circuit card assignment slot causes a dialog box to  
display providing you the ability to edit or delete an existing assigned chassis, or  
assign a new Virtual chassis.  
NOTE  
Figure 10-1 Circuit Card Assignments Tab  
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10-2  
Circuit Card Assignments  
Figure 10-2 NEAX IPX / IPX DM / UNIVERGE IPX Circuit Card Assignments  
Figure 10-3 UNIVERGE SV7000 Circuit Card Assignments  
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Circuit Card Assignments  
10-3  
Figure 10-4 NEAX IPX UMG Circuit Card Assignments  
Creating a New Circuit Card Assignment (UMG)  
An Ultra Module Group (UMG) system contains up to four Local Module  
Groups (LMGs), each of which can contain up to four Interface Module  
Groups (IMGs) and 16 Peripheral Interface Modules (PIMs).  
To create a new circuit card assignment, do the following:  
Step 1 Launch Installation Manager. The Startup dialog displays.  
Step 2 Click the Projects tab, if necessary.  
Step 3 Click a project in the list, then click OK. The Installation Manager main  
window displays.  
Step 4 Click the Circuit Card Assignments tab. A graphic outline  
representation of your system displays.  
Step 5 Click a location to select where you wish to add a PIM.  
Step 6 Click New. The New Chassis dialog displays (see Figure 10-8).  
Step 7 Click a radio button to specify whether you are defining a physical (9U or  
6U) or virtual chassis (PIM), then click OK. A blank chassis (PIM)  
displays in the system outline.  
Step 8 Double-click the on-screen, or click Zoom In. A detailed view of the  
chassis’s slots displays.  
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10-4  
Circuit Card Assignments  
Step 9 Click in the diagram or use the Slot drop-down menu to select a slot you  
wish to configure (see Figure 10-7).  
Step 10 Use the Card drop-down menu to select the card you wish to configure in  
the selected slot. If the card must be configured with additional  
parameters, the Edit Circuit Card dialog displays (see “Setup IP... button”  
on page 5-5).  
You can also right-click a particular a slot in the diagram to display a pop-up menu,  
select the Insert Card option, then select the desired card from the displayed list.  
NOTE  
Step 11 Complete the Edit Circuit Card dialog with the appropriate values for the  
card you are adding.  
If you are configuring a physical protocol handler card refer to the following field  
descriptions. Some options may not be available, based on the type of MG card you  
wish to configure:  
NOTE  
• Name - Device name  
• Route Count - Number of the route that will be created for this device  
• Data Ch. Route Name - The B-channel name  
If you are configuring a trunk card refer to the following descriptions:  
• Name - Device name  
NOTE  
• Default Gateway Address - IP address of your network’s gateway router  
• DRS Address - IP address of the Device Registration Server  
• IP Address - Device IP address. Each media gateway must have a separate IP address  
• Network Mask - Device IP network mask  
Step 12 Click Zoom Out to return to the large-scale system view.  
Step 13 (Optional) Repeat Steps 5-12 for any additional circuit cards you wish to  
assign.  
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10-5  
Figure 10-5 UNVERGE SV8500 Circuit Card Assignments  
The Chassis LEN numbers (see Figure 10-6) are based on the  
information provided by the user when the “Create Project Wizard” on  
page 3-7 is performed. Specifically, the number of ports selected in the  
System Maximum Capacity field (see Figure 3-10, “Create Project  
Wizard - Project Name and Type - NEAX IPX and NEAX IPX DM” on page  
3-7).  
Figure 10-6 Chassis LEN Number  
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10-6  
Circuit Card Assignments  
• Zoom In button  
When the Zoom In button is clicked, Figure 10-7 displays.  
Figure 10-7 Circuit Card Assignments - Edit Chassis  
You can not insert, edit, or delete a circuit card in slot #23.  
NOTE  
NOTE  
Right-clicking any circuit card slot allows you to delete or edit an existing assigned  
circuit card, or insert a new circuit card by selecting it from the Insert Card pop-up  
menu.  
• Zoom Out button  
Clicking the Zoom Out button returns you to Figure 10-2,  
Figure 10-3, or Figure 10-4.  
• New button  
When the New button is clicked, Figure 10-8 displays.  
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10-7  
Figure 10-8 New Chassis  
— Select the Physical Chassis or Virtual Chassis option button to  
add the desired PIR to the Circuit Card Assignments panel.  
• Delete button  
To delete an existing Virtual Chassis from the Circuit Card  
assignments, click the Delete button. Figure 10-9 displays.  
Figure 10-9 Warning - Delete Virtual Chassis  
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10-8  
Circuit Card Assignments  
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11-1  
11  
Install  
This chapter describes the MA4000 Installation Manager’s Install  
section (Figure 11-1).  
Figure 11-1 Pre-Installation Check List  
Step 1 Ensure all the actions listed in the checklist are completed before  
continuing with installation.  
Step 2 Click the Next button to proceed. Figure 11-2 displays.  
Figure 11-2 Choose the Features You Want to Install  
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11-2  
Install  
The device type displayed in Figure 11-2 is dependent on the system selected. For  
example, the UNIVERGE SV8500 options are:  
NOTE  
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Install  
11-3  
Step 3 Select the features to use during installation.  
—Compile Installation Plan  
—Flash System Memory Card (SV8500 not supported)  
—Register System  
—Backup System Data Before Uploading Data  
—Upload Data To System  
—Upload Voice Mail Data  
Step 4 Click the Next button to continue. Figure 11-3 displays for the  
UNIVERGE SV7000. In the Select Installation Phase drop-down field,  
choose the phased installation desired. Use the checklist on the dialog  
box to ensure all restrictions are followed when using a phased  
installations.  
The Phased Installation Check List dialog box (Figure 11-3) will not display if the  
phased installation was not selected.  
NOTE  
Click the Phased Installation Guide hyperlink for additional information on this  
procedure. A Microsoft Word document will display.  
REFERENCE  
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11-4  
Install  
Figure 11-3 Phased Installation Check List  
Step 5 Click the Next button to proceed. Figure 11-4 displays providing the  
progress status throughout the compiling process. It provides the status  
of what is currently being compiled, a list of warnings, and a list of errors.  
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Install  
11-5  
Figure 11-4 Compile User Phone Assignments Progress  
—If an error is encountered during the compiling process, Figure 11-5  
displays.  
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11-6  
Install  
Figure 11-5 Installation Warning - Stop Installation Query  
—Select the Yes button to halt the installation immediately.  
—Select the No button to ignore the error encountered and continue.  
—Select the No to All button to ignore this error and others  
encountered.  
Step 6 When the compiling process finishes, Figure 11-6 displays.  
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Install  
11-7  
Figure 11-6 Initialization of System Flash Card  
UNIVERGE SV8500 is not supported.  
NOTE  
The flash card installation needs to be installed using the MPS System CD-ROM.  
IMPORTANT  
Step 7 To initialize a System Flash Card:  
—Insert the Flash Card into the PC PCMCIA slot.  
—Insert the SV7000 software CD into the CD-ROM drive.  
—Click the Initialize Flash Card ... button.  
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11-8  
Install  
—When complete exit the program. Figure 3-31 and Figure 11-7 or  
Figure 11-8 displays.  
When Figure 3-31 displays, perform the steps necessary to proceed with SV7000  
installation.  
NOTE  
Figure 11-7 Installing SV7000 Flash Card  
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Install  
11-9  
Figure 11-8 Installing IPX Flash Card  
Step 8 Follow the installation procedures listed.  
Step 9 When the system is powered up, click the Next button. Figure 11-13  
displays.  
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11-10  
Install  
Figure 11-9 System Software Registration  
Step 10 Activate the registration process by clicking the Register System button.  
See “If the Initial Installation Execute button is clicked, Figure 3-32 displays.” on  
page 3-26 for the steps required to collect the customer information, contact NEC’s  
Registration Server, and obtain license key required to activate the SV7000.  
NOTE  
Step 11 When the Registration Wizard process finishes, Figure 11-10 displays.  
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Install  
11-11  
Figure 11-10 Backup/Restore Voice Server Data Memory  
Step 12 Select the type of backup to perform then select the Next button. Figure  
11-12 displays.  
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11-12  
Install  
Figure 11-11 Media Gateway Setup  
Step 13 Ensure each Media Gateway has been configured and connected to the  
network, then select the Next button. Figure 11-12 displays.  
The Media Gateway Setup dialog box will not display if there is no Media Gateway  
circuit card inserted.  
NOTE  
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Install  
11-13  
Figure 11-12 Upload Data to System  
Step 14 After the installation plan upload finishes, Figure 11-13 displays.  
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11-14  
Install  
Figure 11-13 Voice Mail Server Setup  
Step 15 Click the Next button. Figure 11-14 displays.  
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Install  
11-15  
Figure 11-14 Installation Complete  
Step 16 Click the Finish button to complete the installation process.  
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11-16  
Install  
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12-1  
12  
Reports  
This chapter describes the MA4000 Installation Manager’s Reports  
section (Figure 12-1).  
The user will be able to print several useful reports. Many reports won’t  
be meaningful or useful until the information has been compiled. If  
there is not sufficient information when a report is launched the user will  
see a blank report.  
Figure 12-1 Reports - General Tab  
Table 12-1 lists all the reports available and provides a brief description  
of each.  
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12-2  
Reports  
Creating and Printing a Report or DESI Label  
Step 1 Click a report to select it, then click Run. The report dialog displays.  
Step 2 Click a radio button, drop-down list, or check box to specify the report's  
scope, then click OK.  
The options available varies with each report.  
NOTE  
Installation Manager creates the report and displays it in a new window.  
Table 12-1 Description of Reports  
General Tab Reports  
Displays User Data - Users, Extensions, Phone Models,  
Restrictions, Groups, Call Forwarding, Button, and Voice Mail  
templates.  
Extension Report  
Displays Pool Number Used List, Station and Station/Key Template  
Report.  
Location Diversity Report  
Station Range Report  
Task Report  
Displays Station Range and Reserved Stations.  
Prints a report of all tasks for a project.  
Prints information to be used by CSR to obtain the customers  
acceptance of the user and phone configuration. User selects which  
reports to include: Extension Detail, Extension Summary, Groups,  
Voice Mail Report.  
User Acceptance  
Sign Off Report  
Detail and Summary reports. Prints Mailboxes defined, extensions  
associated to, templates assigned.  
Voice Mail Report  
Technical Tab Reports  
Call Forwarding Report  
Displays Call Forwarding Data - Users, Extensions, and Templates.  
Access Codes and Speed  
Calling Codes Report  
Displays Access Codes and Speed Calling Codes.  
Displays Group Data - Circular Hunt, Pilot Hunt, UCD Hunt, and  
Rollover.  
Group Report  
Displays Hardware Data - Circuit Cards, Phone Models, and Phone  
Adapters.  
Hardware Report  
Least Cost Routing and System Displays Least Cost Routing and System Feature Data - Local and  
Feature Report  
Network LCR Patterns, Time of Day, and System Feature (ASYD).  
Displays Phone Placement Data - Users, Extensions, Phone  
Models, Cord Lengths, Organizations, and Locations.  
Phone Placement Report  
Displays Restriction and Feature Data - Route Restriction (RSC),  
Toll Restriction, and Service Feature Restriction (SFC).  
Restriction and Feature Report  
Technician Cut Sheet  
Displays Hardware Installation Information - Extensions, IMGs,  
PIMs, SLOTs, and LENs.  
DESI Label Reports  
DESI Label for Series i  
Prints Desi labels for a single user, for a range of users, or for all  
(DTR-16D)/DtermIP (ITR-16D) users.  
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Reports  
12-3  
DESI Label for Series E  
(DTP-16D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
DESI Label for Series i  
(DTR-2D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
DESI Label for Series E  
(DTP-2D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
DESI Label for Series i  
Prints Desi labels for a single user, for a range of users, or for all  
(DTR-32D)/DtermIP (ITR-32D) users.  
DESI Label for Series E  
(DTP-32D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
DESI Label for Series i  
Prints Desi labels for a single user, for a range of users, or for all  
(DTR-8D)/DtermIP (ITR-8D) users.  
DESI Label for Series E  
(DTP-8D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
DESI Label for DtermIP  
(ITR-4D)  
Prints Desi labels for a single user, for a range of users, or for all  
users.  
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Reports  
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13-1  
13  
Productivity Features  
This chapter describes the MA4000 Installation Manager’s Productivity  
Features section (Figure 13-1) tabs.  
Chapter Topic • Configuration Tab  
• Management Tab  
• Diagnostic Tab  
• Maintenance Tab  
Figure 13-1 Productivity Features Tab  
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13-2  
Productivity Features  
The Productivity Features menu provides access to applications you  
use in conjunction with Installation Manager. These applications launch  
in a separate window and perform specific functions you need to  
configure your system properly. Some of these applications are also  
available from the Tools menu.  
The Tools tab contains four sub-tabs:  
• Configuration  
• Management  
• Diagnostic  
• Maintenance  
Some options within a tab may not display, or may not be available,  
based on your system type and certain options you selected during your  
system's installation.  
Configuration Tab  
The Configuration tab (Figure 13-2) consists of the following  
applications:  
• UC Suite - MA4000 Manager  
Allows the user to load existing  
Installation Manager data to the  
MA4000.  
• Clipboard  
Provides the user with integrated  
access to the MAT Clipboard  
application (see Clipboard... for  
additional information on this  
option).  
• Location Diversity  
Provides fault tolerance for IP  
telephones in an FCCS (Fusion)  
network by providing stations the  
ability to register with up to two  
back-up IP-PBX nodes in the  
network providing fail-over services  
to the physical/virtual station in the  
event of a communications failure  
between the station and its primary  
IP-PBX.  
Note: While the IP terminals are  
under the control of a backup node,  
the station can continue to function  
until the primary node becomes  
available. Not all station  
functionality is available while it is  
operating on one of the backup  
nodes (for example, appearance,  
dependencies, etc.)  
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Productivity Features  
13-3  
Figure 13-2 Productivity Features - Configuration Tab  
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13-4  
Productivity Features  
UC Suite - MA4000 Manager  
Step 1 Select Tools → Configuration → UC Suite — MA4000 Manager, then  
click the Run button. Figure 13-3 displays.  
Figure 13-3 UC Suite - MA4000 Manager  
\
Step 2 Enter the MA4000 connection and transfer settings described in  
Table 13-1.  
The server information entered in this section are added to the database and used  
when data is transferred to the MA4000.  
NOTE  
—Click Start to load the Installation Manager data to a MA4000.  
—Click Stop to end the data uploading process to the MA4000 before  
the transfer finishes.  
—Click View Status to display a dialog showing detailed progress  
information about the current transfer. See Figure 13-4.  
—Click Return to return to the Tool’s Configuration tab.  
—Click Test Connection to ensure the MA4000 connection settings (for  
example, Root URL, etc.) are correct and MA4000 is running properly.  
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Productivity Features  
13-5  
—Click Return to close the MA4000 Configuration dialog. This selection  
does not stop a current upload in progress.  
Table 13-1 MA4000 Configuration Connection and Transfer Settings  
Field  
Description  
MA4000 Connection Settings  
Enter the URL address for the MA4000 (for  
example, http://<host name>/MA4000).  
Root URL  
User Name  
Password  
Enter the MA4000 user name to connect to the  
MA4000 web services.  
Enter the MA4000 password to connect to the  
MA4000 web services.  
MA4000 Transfer Settings  
Enter the Fusion Network Name of which the PBX  
is a part.  
Fusion Network Name  
MA4000  
IM  
• If the Fusion Network Name does not match the  
MA4000 database, and the Fusion Point code is  
a NCN, then create a new Fusion Network and  
add the PBX.  
Edit → OK  
NCN  
New → Create  
• If the Fusion Point code is a LCN, an error will  
return indicating the Fusion Network does not  
contain a NCN / No Fusion Network Found.  
• If the Fusion Network Name does match the  
MA4000 database, and the Fusion Point Code is  
a NCN, then if the PBX details match the NCN  
node in the MA4000 Fusion Network, a PBX Def  
ID of the existing PBX is returned. Otherwise, an  
error displays indicting the Fusion Network  
already contains a NCN.  
Edit → OK  
LCN  
New → Error  
If the Fusion Point code is a LCN, then the PBX  
needs to be added to the matching Fusion  
Network as a LCN node.  
• If the Fusion Network is standalone, then create  
a PBX.  
Stand-alone  
PBX Settings  
Select to ensure the transfer of the PBX settings  
to the MA4000.  
Select to ensure the transfer of the user  
information. See User Assignments.  
User Information  
Note: The transfer of the PBX Settings option is  
automatically selected if this option is  
selected.  
Select to ensure the transfer of the Organizational  
level information. See User Assignments.  
Organizational Level  
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13-6  
Productivity Features  
Figure 13-4 View Status Example  
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Productivity Features  
13-7  
Location Diversity  
Location Diversity allows you to register an IP telephone with up to two  
backup nodes when operating in a Fusion (FCCS) network. If the  
telephone is unable to communicate with its primary IP-PBX, the  
telephone automatically connects to one of the designated backup  
nodes. The telephone can continue operating under the backup node  
until the primary node becomes available. While connected to a backup  
node, some node-specific features, such as appearances and  
dependencies, are not available.  
Step 1 Select Tools → Configuration → Location Diversity, then click the  
Run button. The Figure 13-5 warning dialog displays.  
Figure 13-5 Warning - CPU Occupancy Level  
Step 2 Read the warning information then click Continue.  
The IP Address is defined in Connect Type section. See Hardware Information.  
NOTE  
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13-8  
Productivity Features  
Location Diversity - FCCS Tab  
Before you can begin configuring Location Diversity you must scan your  
Fusion network so Installation Manager can save node information to its  
database. Installation Manager saves the following node information:  
• Extension  
• TEC  
• LEN  
• Station Pool  
• Station Backup  
• Key Template  
Figure 13-6 Location Diversity - FCCS Tab  
Step 2 In the FCCS tab, enter the IP address of your Fusion network's entry  
point in the Fusion Entry Node field, then click Get Network Data.  
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Productivity Features  
13-9  
—Installation Manager scans your network and displays a list of its  
nodes. For each node, the list displays the date and time it was last  
synchronized (if any).  
The Get Network Data option allows Installation Manager to retrieve the current  
NDM data (for example, a list of backup stations, pool data, key template data, etc.).  
NOTE  
Step 3 Select the node you wish to synchronize and click the Synch button.  
Figure 13-7 displays.  
Figure 13-7 Location Diversity - FCCS Tab - Getting Location Data  
Access to the Location Diversity feature tabs are blocked during the synchronization  
process.  
NOTE  
—After successful synchronization, the Extensions, TEC, LENS, Station  
Pools, Station Backup and Key Templates are saved in the database.  
See Figure 13-8.  
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13-10  
Productivity Features  
Location Diversity - Station Backup Tab  
Selecting the Station Backup tab (Figure 13-8) results in a table listing  
the existing backup nodes for visiting stations.  
Figure 13-8 Location Diversity - Station Backup Tab  
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13-11  
Designating Primary, Secondary, and Tertiary Backup Stations  
Users can select multiple Primary stations and assign them to the list.  
NOTE  
Step 1 To designate Primary, Secondary, and Tertiary stations, click New.  
Figure 13-9 displays a list of existing backup stations.  
Figure 13-9 Location Diversity - Designating Backup Stations  
The TELNs listed in the Primary TELN section shown in Figure 13-9 only display  
when a PBX Fusion Point Code is selected from the FPC drop-down menu.  
NOTE  
Step 2 Use the FPC drop-down menu to select the Fusion Point Code of the  
PBX containing the station you wish to configure for Location Diversity.  
Step 3 Select the primary stations (multiple stations can be selected) from the  
TELN/TEC list, then click >> to add it to the Backup Station section.  
—Installation Manager’s location diversity automatically finds the  
available pool numbers. If pools are not available, Location Diversity  
creates new pools.  
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13-12  
Productivity Features  
Step 4 Click the backup stations (multiple stations can be selected) in the list to  
select it, then use the IP-KIND drop-down menu to specify whether the  
backup station is a Dterm IP, SIP phone, etc.  
Step 5 Click the Secondary drop-down menu to specify the PBX to which the  
selected station will attempt to connect if communication with the primary  
PBX fails.  
Step 6 (Optional) Click the Tertiary drop-down menu to specify the PBX to  
which the selected station will attempt to connect if communication with  
both the primary and secondary PBXs fails.  
Step 7 (Optional) Click New TELN to create a new extension number for the  
backup station.  
Use only if there is no TELN number listed in the Primary TELN section.  
NOTE  
Step 8 Click OK to accept the assignments.  
—The new backup station displays in the list with a green background,  
indicating the data has not yet been uploaded to the PBX.  
Editing Existing Backup Stations  
The editing process allows the Installation Manager user to modify the  
following:  
• Pool Number  
• Tenant  
• SFC  
• RSC  
• Name Display  
• Key Template  
• MAC Address  
Step 1 Use the FPC drop-down menu to select the Fusion Point Code of the  
PBX containing the station you wish to edit.  
Step 2 Click a station in the TELN/TEC list, then click Edit. Figure 13-10  
displays  
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Productivity Features  
13-13  
Figure 13-10 Location Diversity - Extended Backup Data  
Step 3 (Optional) Use the Remove Secondary Data check box to delete  
existing data for the secondary backup station.  
Step 4 Use the drop-down menus in the Secondary pane to edit any of the  
following items for the selected backup station when connected to the  
Secondary backup PBX:  
—FPC  
—PNUM  
—IP-KIND  
—TN  
—SFC  
—RSC  
—STN  
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13-14  
Productivity Features  
Step 5 (Optional) Use the Remove Tertiary Data check box to delete existing  
data for the tertiary backup station.  
Step 6 (Optional) Use the drop-down menus in the Tertiary pane to edit any of  
the available items for the selected backup station when connected to  
the Tertiary backup PBX.  
Step 7 In the Name Display pane, do one of the following:  
—Enter a name which will display when the backup station is connected  
to the secondary or tertiary PBX.  
—Select the No Name Display option button to specify that no name will  
display when the backup station is connected to the secondary or  
tertiary PBX.  
—Select the Use Primary's Name Display option button to specify that  
the selected backup station will display its primary name when  
connected to the secondary or tertiary PBX.  
Step 8 Use the Key Template drop-down menu to specify which key template  
the backup station will use when connected to the secondary or tertiary  
PBX you can specify that the station will use no template, or a key  
template that was previously defined in the Key Template tab, or a  
customized template with no name.  
If you choose to create a template with no name then that template applies only to  
the backup station you are editing and will not be available to other backup stations  
or listed in the Key Template tab. In essence, you are creating a "one-time-only"  
template.  
NOTE  
Step 9 Use the MAC Address field to change the backup station's Machine  
Access Code address.  
Step 10 (Optional - for TEC type 26 only) In the VPS Settings pane, use the text  
fields to enter the voice mail port number (VPSNO) and channel  
(VPSCH).  
Step 11 Click Modify to save the edited data. Installation Manager saves the  
edited station data and displays the station name in the status list with a  
blue background, signifying the data has been modified but not yet  
uploaded.  
Deleting Existing Backup Stations  
Step 1 Use the FPC drop-down menu to select the Fusion Point Code of the  
PBX containing the station you wish to delete.  
Step 2 Click a station in the TELN/TEC list to select it, then click Delete.  
—A confirmation dialog displays, asking if you wish to delete all the  
station data.  
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13-15  
Step 3 Click Yes to delete all the station data, or No to delete only the backup  
station from the list.  
—The entry now displays in the backup station list with a red  
background, indicating the station will be deleted during the next  
Location Diversity data upload.  
Step 4 Use the backup station list to select a station scheduled for deletion  
(displaying a red background), right-click the name to display a context  
menu, then select UnDelete.  
—The station now will not be deleted during the next Location Diversity  
data upload.  
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13-16  
Productivity Features  
Location Diversity - Station Pool Data Tab  
Installation Manager Location Diversity allows users to reserve  
extensions by creating station pool data. See Figure 13-11.  
Installation Manager displays a list of station pool information showing  
the last previously synchronized pool data. You can add new pool data  
(if there is none existing and you configure a backup station, Installation  
Manager creates it automatically), edit existing data, or delete an  
existing entry. Station pool data includes:  
• Pool Number  
• FPC  
• TEC Type  
• Starting Station  
• Starting LEN  
• Size  
• Ending LEN  
Figure 13-11 Location Diversity - Station Pool Data Tab  
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Productivity Features  
13-17  
The user can also add new pool data or edit/delete an existing pool.  
Installation Manager displays the last previously synchronized pool data  
in the table.  
The Status column identifies the transaction. The fields are:  
• <Blank>  
Indicates existing pool data that has not been modified/deleted.  
NOTE  
• New  
• Modify  
• Delete  
Creating New Station Pool Data  
Step 1 To create a new station pool data, click New. Figure 13-12 displays.  
Figure 13-12 Location Diversity - Pool Data  
—The Pool Number field is automatically assigned with the first  
available pool number.  
Step 2 Using the FPC field, select the FPC where the pool will be created.  
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Productivity Features  
Step 3 Use the TEC Type field to select the appropriate pool number.  
—Installation Manager’s location diversity populates the available LENS  
based on the TEC Type and Pool Size.  
Step 4 Enter the beginning station of this pool in the Starting Station field.  
Step 5 Select the size of the pool using the Size field. The size are in blocks of  
eight.  
Step 6 Use the Starting LENS field to specify the first Line Equipment Number  
to assign to the pool.  
—The Ending LENS field is automatically calculated when the Starting  
LENS is determined.  
Step 7 Click Modify. The information is saved to the database and the pool data  
status is displayed as New.  
Editing Station Pool Data  
Step 1 Use the list to locate the data you wish to edit, then click to select it.  
Step 2 Click Edit. The Pool Data dialog displays.  
Step 3 Use the drop-down menus and text fields to edit any of the following, as  
necessary:  
—FPC  
—TEC Type  
—Starting Station  
—Starting LEN  
—Size  
Step 4 Click Modify. Installation Manager saves the edited station pool data and  
displays it in the status list with a blue background, signifying the pool  
data has been modified but not yet uploaded.  
Deleting Station Pool Data  
Step 1 Highlight the desired station pool data to be deleted from the table list,  
then click Delete. The entry now displays in the station pool data list with  
a red background, indicating the data will be deleted during the next  
Location Diversity data upload.  
Step 2 Use the station pool data list to select a pool number scheduled for  
deletion (displaying a red background), then right-click the name to  
display a context menu. Select UnDelete. The pool data now will not be  
deleted during the next Location Diversity data upload.  
If the station pool is already being used in the Station Backup, an error message  
displays notifying the user of the condition. The user must delete all the Station  
Backups that are assigned to the pool before removing it.  
NOTE  
—After successful verification, the row status is marked as Delete.  
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13-19  
Location Diversity - Key Template Tab  
Installation Manager Location Diversity allows users to create new Key  
Templates and save the new template data to the database. See  
Figure 13-13.  
Figure 13-13 Location Diversity - Key Template Tab  
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13-20  
Productivity Features  
Creating or Editing a Key Template  
Step 1 To create a new Key Template, click New. Figure 13-14 and Figure 13-15  
display.  
Figure 13-14 Location Diversity - Key Template - Base Information Tab  
—Enter the template's name in the Name field or edit it, if necessary.  
—Use the Priority of Answering Call drop-down menu to specify  
whether incoming calls should be answered based on Line Selection,  
Dial/Automatic/Manual Intercom lines, or a combination.  
—Use the For Speaker button (SPK) drop-down menu to specify that  
the SPK button selects the prime line. (Currently the only available  
option.)  
—Use the For Answering button (ANS) drop-down menu to specify  
whether the ANS button accepts the Prime Line, Incoming Line, or  
Ringing Line preference.  
—Use the For Originating button (ORG) drop-down menu to specify  
whether the ORG button accepts the Prime Line or Idle Line  
preference, or a combination of the two.  
—Use the Message Waiting Display drop-down menu to specify  
whether a message waiting indicator displays on the top or bottom line  
of a station's LCD display.  
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13-21  
—Use the Line Key Pattern drop-down menu to specify the number and  
type of key patterns assigned to the station.  
—Use the Pattern drop-down menu to specify one of 16 key patterns the  
station will use.  
—Use the Don’t Display Page Scroll Key [>>>] [PG] check box to  
choose whether to display a Page Scroll Key [>>>] [PG] on the display.  
Figure 13-15 Location Diversity - Key Template - Function Key  
—Use the Feature Type drop-down menu to specify whether you wish to  
add a Function or Station to the selected function key.  
—If you selected Station, use the Station Value drop-down menu to  
specify whether the station is a MYLINE, PRIMELINE,  
MYLINE=PRIMELINE, or SUBLINE. Options available for each are:  
MYLINE  
Ringing Information  
PRIMELINE  
TELN number, Restrict OG (Off Hook  
Suppression), and Ringing Information  
MYLINE=PRIMELINE  
Restrict OG (Off Hook Suppression),  
and Ringing Information  
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13-22  
Productivity Features  
SUBLINE  
TELN number and Ringing Information  
If you selected Function, use the Features By Name list to select the  
feature you wish to assign to the selected function key. You can use  
the drop-down menu to limit the list to specific feature categories.  
—Use the Flex Keys drop-down menu to enable or disable Flex Keys.  
—Click the Clear Keys to remove all function key assignments.  
For field information, see “User Assignments - New or Edit User” on page 8-6.  
REFERENCE  
NOTE  
Selecting Prime Line enables the Off Hook Suppression control for the user to  
select.  
Step 2 Click OK to save the key template data.  
Deleting an Existing Key Template  
Step  
Highlight the template to be deleted, then click Delete.  
—Installation Manager schedules the key template for deletion during  
the next Location Diversity data upload and displays the template  
name with a red background.  
Step 1 Use the key template data list to select a template scheduled for deletion  
(displaying a red background), right-click the name to display a context  
menu, then select UnDelete.  
—The template now will not be deleted during the next Location  
Diversity data upload.  
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13-23  
Location Diversity - ADVF Tab  
Assignment of Default Value for FCCS Location Diversity  
Installation Manager Location Diversity allows users to assign a default  
value for the FCCS Location Diversity. This is the default value of the  
basic information (UGN, TN, SFC and RSC) if these values are not  
specified in the Location Diversity commands.  
Step 1 Click the ADVF tab. Figure 13-16 displays.  
Figure 13-16 Location Diversity - ADVF Tab  
Step 2 Use the check boxes to select/deselect the following options, and enter  
their values in the related text field:  
—Use as default value of User Group Number: UGN  
—Use as default value of Tenant Number: TN  
—Use as default value of Service Feature Class: SFC  
—Use as default value of Route Service Class: RSC  
Step 3 Click Save to save the ADVF data or Reset to restore the settings to  
their last previously saved values.  
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13-24  
Productivity Features  
Location Diversity - AFCMN Tab  
Assignment of FCCS Location Diversity Miscellaneous Data for NDM  
Installation Manager Location Diversity allows users to assign FCCS  
Location Diversity Miscellaneous data for NDM. There are three types of  
default data set in this command.  
Step 1 Click the AFCMN tab. Figure 13-17 displays.  
Figure 13-17 Location Diversity - AFCMN Tab  
Step 2 In the Node Data Settings pane, use the appropriate text field to enter  
values for the following items:  
—Master Node IP Address  
—Sub Master Node IP Address  
—Port Number (default port is 60210)  
Step 3 In the MAC Address Setting Password pane, enter your password in  
the appropriate field, then enter it again to confirm it.  
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13-25  
Step 4 In the Monitoring Level pane, enter a value between 60-300 seconds to  
specify how long a backup station waits before attempting to re-establish  
a connection to its original PBX.  
Step 5 (Optional) In the Monitoring Level pane, use the check box to specify  
whether you wish to specify a station data synchronization processing  
time, then enter a value in the related text field.  
Step 6 Use the check boxes to control how you wish a backup station to behave  
when attempting to reconnect to its original PBX. The options are:  
—Immediate Switchover  
—Specified-time Switchover  
—Manual Switchover  
Step 7 Click Save to save the AFCMN data or Reset to restore the settings to  
their last previously saved values.  
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Productivity Features  
Location Diversity - Upload Tab  
Installation Manager Location Diversity allows users to compile and  
upload specific data or all of the Location Diversity data to the FCCS  
network.  
Step 1 Click the Upload tab. See Figure 13-18.  
Figure 13-18 Location Diversity - Upload Tab  
Step 2 Use the Select Upload Data check boxes to specify the type of Location  
Diversity data you wish to upload, including:  
—Station Backup Data  
—Pool Data  
—Template Data  
—ADVF/AFCMN Data  
Step 3 Click Compile, the compiling process begins, identifying potential  
problems or conflicts with the data before the Upload process. See  
Figure 13-19.  
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Productivity Features  
13-27  
Figure 13-19 Location Diversity - Upload Compile  
Step 4 Clicking the Upload button sends all new and modified data to the fusion  
network.  
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13-28  
Productivity Features  
Management Tab  
The Management tab (Figure 13-20) consists of the following  
application:  
• Fusion Network Manager  
Allows the user to add Fusion  
network nodes and manage network  
telephone number.  
Refer to the MA4000 Network Manager User Guide for additional information  
concerning the Fusion Network Manager feature.  
REFERENCE  
• Registration Wizard  
Connects the system to the NEC  
Registration Service and obtains an  
Activation Code for the PBX (see  
Registration Wizard ... for additional  
information on this option).  
Figure 13-20 Productivity Features - Management Tab  
To complete the wizard, your computer must be connected to your  
system via direct serial cable, TCP/IP, or a modem. Also, your computer  
must use a modem or a TCP/IP network connection to the Internet to  
communicate with the NEC registration server.  
During the registration process, you must provide information about  
your installation and setup. Some information is optional, but you must  
supply the required information to complete the registration process.  
The following information is mandatory:  
• Site Information  
— Customer Site Name  
— Associate Contact Name  
— Associate Contact Phone Number  
• License information  
— Hardware Key Code  
MA4000 Installation Manager User Guide - Revision 7  
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Productivity Features  
13-29  
— Software Key Code  
Dual CPU systems require key codes for both CPUs.  
During the registration process, the wizard will connect to your system to obtain the  
key codes automatically.  
NOTE  
After confirming your license information, the registration server sends  
the Registration Wizard an activation code. When you complete the  
wizard it copies this code to your system and activates it.  
Diagnostic Tab  
The Diagnostic tab (Figure 13-21) consists of the following application:  
• License Verification Tool  
Provides a summary of the primary  
licenses that are available, and in  
use, on the PBX system (see License  
Verification Tool ... for additional  
information on this option).  
Figure 13-21 Productivity Features - Diagnostic Tab  
UNIVERGE SV8500 is not supported and the Run button is disabled.  
NOTE  
MA4000 Installation Manager User Guide - Revision 7  
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13-30  
Productivity Features  
Maintenance Tab  
The Maintenance tab (Figure 13-22) consists of the following  
applications:  
• Flash Card Wizard  
Formats, writes, and provides backup  
for PBX files to a PCMCIA flash  
memory card (see Flash Card Wizard  
... for additional information on this  
option).  
The Flash Card Wizard option is not available for UNIVERGE SV8500, and the Run  
button will be greyed out.  
NOTE  
• This option is not available for UNIVERGE SV8500.  
• PCPro  
Provides centralized online HTML-  
based programming access, allowing  
administraators to manage terminals,  
schedule maintenance and firmware  
updates, and remotely make moves,  
additions, or changes (see PCPro ...  
for additional information on this  
option).  
Figure 13-22 Productivity Features - Maintenance Tab  
MA4000 Installation Manager User Guide - Revision 7  
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For additional information or support on this NEC Inforntia product,  
contact your NEC Infrontia representative.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
NEC  
NEC Infrontia, Inc.  
MA4000 Installation Manager User Guide  
NDA-30580, Revision 7  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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