MGE UPS Systems Power Supply EX 11RT User Manual

w w w. m g e u p s . c o m  
EX 5RT / EX 7RT/ EX 11RT System  
Installation and User Manual  
86-86000-00 A01  
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Installation and User Manual  
Safety of Persons  
The UPS has its own internal power source (the battery). Consequently, the power outlets may be energized even if the UPS is disconnected from  
the AC power source.  
The UPS must be properly grounded.  
The battery supplied with the UPS contains small amounts of toxic materials. To avoid accidents, the directives listed below must be observed:  
-
-
-
-
Never burn the battery (risk of explosion).  
Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).  
Comply with all applicable regulations for the disposal of the battery.  
Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be taken for all handling:  
remove watches, rings, bracelets and any other metal objects, use tools with insulated handles.  
-
Do not lay tools or metal parts on top of batteries.  
Product Safety  
A protection circuit breaker must be installed upstream and be easily accessible..  
The UPS can be disconnected from the AC power source by opening the input circuit breaker.  
UPS must be connected to a nearby power source that is easily accessible.  
Never block the ventilation grates of the UPS.  
The UPS must be installed in a controlled environment.  
Special Precautions  
The UPS connection instructions and operation described in the manual must be followed in the indicated order.  
Check that the indications on the rating plate correspond to your AC powered system and to the actual electrical consumption of all the equipment  
to be connected to the UPS.  
Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be energized for a period of 24 hours, at least  
once every 6 months (for a normal storage temperature less than 25°C). This charges the battery, thus avoiding possible irreversible damage.  
How to use this manual and Symbol Usage  
This manual is designed for ease of use and easy location of information.  
Typographical conventions use “< >” angle brackets in procedures to denote a prompt for User action:  
For example: 1. After the selections are complete, click on the <Save> button.  
This manual uses four icon symbols with text to convey important information and tips.  
WARNING  
CAUTION  
Indicates information provided to protect the user and service personnel against safety  
hazards and/or possible equipment damage.  
Indicates information provided to protect the user and service personnel against possible  
equipment damage.  
IMPORTANT  
NOTE  
Indicates information provided as an operating instruction, or as an operating tip.  
Indicates information provided as an operating tip or an equipment feature.  
86-86000-00 A01  
Safety of Persons  
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EX 5/7/11 RT System  
CAUTION: Record All Serial Numbers!  
RECORD ALL SERIAL NUMBERS FOR EX 5/7/11 RT AND ACCESSORIES.  
THESE SERIAL NUMBERS WILL BE REQUIRED IF YOUR SYSTEM NEEDS SERVICE.  
KEEP THIS MANUAL IN A PLACE WHERE YOU CAN REFERENCE THE SERIAL  
NUMBERS IF SERVICE IS REQUIRED!  
EX 5RT System  
EX 7RT System  
EX 11RT System  
Power Module SERIAL NUMBER: ___________________________________________________  
Battery Module SERIAL NUMBER: ____________________________________________________  
Transformer SERIAL NUMBER: ______________________________________________________  
ADDITIONAL MODULES SERIAL NUMBERS:  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
____________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
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CAUTION: Record all serial numbers!  
86-86000-00 A01  
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Installation and User Manual  
EX 5/7/11 RT System  
Installation and User Manual  
Revision History  
EX 5RT / EX 7RT / EX 11RT System Installation and User Manual 86-86000-00  
Revision: A00 Initial Release 07/2004  
Copyright © 2004 MGE UPS SYSTEMS, INC.  
All rights reserved. Printed in U.S.A.  
MGE UPS SYSTEMS, INC.  
1660 Scenic Avenue  
Costa Mesa, CA 92626  
(714) 557-1636  
For Service Call:  
1 (800) 438-7373  
86-86000-00 A01  
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EX 5/7/11 RT System  
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Contents  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . .ii  
Certification Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii  
Safety of Persons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii  
How to use this manual and Symbol Usage . . . . . . . . . . . . . . . . . . . .iii  
CAUTION: Record All Serial Numbers! . . . . . . . . . . . . . . . . . . . . . . .iv  
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v  
Section 1 Introduction  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
1.0  
1.1  
1.2  
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 1  
System Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
Standard Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
1.2.1 Tower Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
1.2.2 Rack Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 5  
Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 6  
1.3.1 Power Module EX 5/7/11 RT . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 6  
1.3.2 Battery Module EXB 5/7/11 RT With Emergency  
1.3  
Power Off (EPO) Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 6  
1.3.3 EX RT Transformer Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 7  
Display and Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 7  
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 8  
1.5.1 Power Module Rail Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 8  
1.5.2 Battery/ Transformer/CLA Module Rail Kit . . . . . . . . . . . . . . . . . .1 — 8  
1.5.3 Battery Module with Remote Emergency  
1.4  
1.5  
Power Off (REPO) Function . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 9  
1.5.4 Battery Extension Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 9  
1.5.5 Battery Integration Kit with Casters . . . . . . . . . . . . . . . . . . . . . .1 — 10  
1.5.6 Input/Output Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 10  
1.5.7 Transformer Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 11  
1.5.8 CLA Module (Long backup time charger) . . . . . . . . . . . . . . . .1 — 12  
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EX 5/7/11 RT System  
Section 2 Setup and Installation  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
2.0  
2.1  
2.2  
2.3  
2.4  
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 1  
Unpacking and Parts Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 1  
Contents of EX 5/7/11 RT System . . . . . . . . . . . . . . . . . . . . . . .2 — 2  
Installation in Tower Configuration . . . . . . . . . . . . . . . . . . . . . . . .2 — 4  
Installation in Rack Mounting Configuration . . . . . . . . . . . . . . . .2 — 5  
2.4.1 Adjustment of Front Panel Logo and control panel for  
Rack Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 5  
Prepare Battery Module for Rack Mounting . . . . . . . . . . . . . . . .2 — 6  
Power or Battery Module Rack Mounting . . . . . . . . . . . . . . . . . .2 — 7  
2.6.1 Rear Support Brackets Installation . . . . . . . . . . . . . . . . . . . . . . .2 — 8  
2.6.2 Input/Output Box Bracket System Installation . . . . . . . . . . . . . . .2 — 8  
Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 9  
2.7.1 Connecting the RS232 Communication Port . . . . . . . . . . . . . . .2 — 9  
2.7.2 Connecting the Dry (Relay) Contact Communication Port . . . .2 — 10  
2.7.3 Installation of Optional Network Management Card . . . . . . . .2 — 10  
2.7.4 Remote Emergency Power Off (REPO) Communication Port .2 — 12  
Connecting the Input and Output Power Cables to the  
2.5  
2.6  
2.7  
2.8  
Input/Output Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 13  
2.8.1 Flexible Cordage and Conduit Installations . . . . . . . . . . . . . . .2 — 13  
2.8.2 System Connections with Common Normal and  
Bypass AC Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 15  
2.8.3 Connecting EX RT Transformer . . . . . . . . . . . . . . . . . . . . . . . .2 — 16  
2.8.4 System Connections with Separate Normal and  
Bypass AC Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 17  
2.8.5 System Connections as Frequency Converter  
(without Bypass AC Source) . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 18  
Connection of Battery Module, EXB . . . . . . . . . . . . . . . . . . . . .2 — 19  
Connection of CLA Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 20  
2.9  
2.10  
Section 3 Operation  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
3.0  
3.1  
3.2  
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 1  
Initial Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 1  
UPS Personalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 2  
3.2.1 Accessing personalization with front panel buttons . . . . . . . . . .3 — 2  
3.2.2 Accessing personalization through external software . . . . . . . . .3 — 4  
3.2.3 Final startup sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 4  
Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 5  
3.3.1 Normal (double conversion) Mode . . . . . . . . . . . . . . . . . . . . . . .3 — 5  
3.3.2 ECO Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 6  
Operation on battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 7  
3.4.1 Transfer to Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 7  
Return of Normal AC source . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 8  
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 8  
3.3  
3.4  
3.5  
3.6  
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Installation and User Manual  
Section 4 Maintenance  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
4.0  
4.1  
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 1  
Information Technology (IT) Network and Industrial  
Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 1  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 2  
Hot Swapping the Power Module . . . . . . . . . . . . . . . . . . . . . . . .4 — 4  
Re-connecting the power module . . . . . . . . . . . . . . . . . . . . . . . .4 — 5  
Hot Swapping the Battery Module . . . . . . . . . . . . . . . . . . . . . . . .4 — 6  
4.5.1 Disconnecting the Battery Module . . . . . . . . . . . . . . . . . . . . . . .4 — 6  
4.5.2 Re-connecting the Battery Module . . . . . . . . . . . . . . . . . . . . . . .4 — 6  
4.2  
4.3  
4.4  
4.5  
Section 5 Appendix  
section  
description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
5.0  
5.1  
5.2  
5.3  
5.4  
5.5  
5.6  
5.7  
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 1  
System Input/Output Power Ratings . . . . . . . . . . . . . . . . . . . . . .5 — 1  
System Overload Characteristics . . . . . . . . . . . . . . . . . . . . . . . .5 — 1  
System Backup Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 1  
System Short Circuit Protection . . . . . . . . . . . . . . . . . . . . . . . . .5 — 2  
Accessories Electrical Characteristics . . . . . . . . . . . . . . . . . . . . .5 — 2  
Heat Rejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 2  
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 2  
MGE Warranty & Propriety Rights  
MGE Warranty  
Proprietary Rights Statement  
Warranty and Product Registration  
User Information  
Product information  
Warranty Extension (Warranty+) not available on products  
Technical Support and Field Service  
MGE Service and Repair  
Who to Contact  
Scheduling Field Service Engineer Support  
Return for Repair (RMA)  
Glossary  
G — 1  
Reorder Form RO — 1  
86-86000-00 A01  
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EX 5/7/11 RT System  
Figures  
figure description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
1-1: Tower Configurations with Power Module, Battery Module,  
and optional Transformer Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
1-2: Rack Configurations with Power Module, Battery Module, and  
Transformer Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 5  
1-3: Rear panel of the Power Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 6  
1-4: Rear Panel of the Battery Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 6  
1-5: Rear Panel of the optional Transformer Module. (PN 86003) . . . . . . . . .1 — 7  
1-6: View of typical control panel interface. . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 7  
1-7: Power Module Rack Mounting Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 8  
1-8: Telescopic rails for the Battery/Transformer/CLA module  
Rack mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 8  
1-9: Typical back-up time with multiple EXB’s at full load. . . . . . . . . . . . . . . . .1 — 9  
1-10: Typical Battery Integration kit with casters setup. . . . . . . . . . . . . . . . . .1 — 10  
1-11: Typical Transformer Module contents and connections. . . . . . . . . . . . .1 — 11  
1-12: Connection for CLA Module and EX 5/7/11 RT. . . . . . . . . . . . . . . . . . .1 — 12  
2-1: Contents of Standard HV EX 5RT (PN 86050)  
/ EX 7RT (PN 86070) / EX 11RT (PN 86110) System. . . . . . . . . . . . . .2 — 3  
2-2: Tower Configuration of Standard System and Optional  
Transformer Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 4  
2-3: Typical orientation of the logo and control panel.  
(Power Module shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 5  
2-4: Accessing Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 6  
2-6: Rack mounting of the power module onto the rails. . . . . . . . . . . . . . . . .2 — 7  
2-7a: Rear Support Brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 8  
2-7b: Input/Output Box Bracket System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 8  
2-8: RS232 Communication Cable Connection. . . . . . . . . . . . . . . . . . . . . . . .2 — 9  
2-9: Relay Pin Connections for Communication Port. . . . . . . . . . . . . . . . . .2 — 10  
2-10: Communication Card Slot with SNMP/Web Network  
Management Card installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 10  
2-10a: Activation of remote power off function using a contact  
normally open switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 12  
2-10b: Activation of remote power off function using a contact  
normally closed switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 12  
2-12a: Step 1 & 2; Typical plastic and metal coupling installations. . . . . . . . . .2 — 13  
2-12b: Step 3; Typical Straight Metal Conduit installation. . . . . . . . . . . . . . . .2 — 14  
2-12c: I/O Box Terminal Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 — 14  
2-13: Normal AC Input and Output Cables installation. . . . . . . . . . . . . . . . . .2 — 15  
2-14: View of EX RT transformer connected downstream for  
120/208/240 Vac outputs (shown with one EXB). . . . . . . . . . . . . . . . . .2 — 16  
2-15: Normal AC Input, Bypass AC, and Output Cables Installation. . . . . . .2 — 17  
2-16: Accessing Terminal Blocks for Input and Output power cables. . . . . . .2 — 18  
2-17: Rear view of battery module cable connections. . . . . . . . . . . . . . . . . .2 — 19  
2-18: Rear view of CLA module cable battery and AC input connections. . .2 — 20  
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Installation and User Manual  
Figures (continued)  
figure description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
3-1: Initial Startup Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 1  
3-2: Control Panel with scroll up and down buttons. . . . . . . . . . . . . . . . . . . .3 — 2  
3-3: Configuration used to provide full redundancy (2N) to critical loads. . . .3 — 3  
3-4: Normal (double conversion) mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 5  
3-5: ECO mode display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 6  
3-6: Transfer, Threshold and End of backup time. . . . . . . . . . . . . . . . . . . . . .3 — 7  
3-7: Shutdown display, circuit breaker, and AC source switch. . . . . . . . . . . .3 — 8  
4-1: Disconnecting the power module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 4  
4-2: Reconnect the power module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 5  
4-3: Rear view of the battery module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 — 6  
5-1: Power supplied as a function of input voltage (left), and  
Permissible UPS overloads as a function of time (right). . . . . . . . . . . . . .5— 1  
Tables  
table description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page  
1:  
2:  
3:  
4:  
5:  
EX RT Model Descriptions and Contents . . . . . . . . . . . . . . . . . . . . . . . .1 — 2  
Optional Accessories (See section 1.5 for description) . . . . . . . . . . . . .1 — 3  
Power Module Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
Battery Module Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 4  
Battery backup time chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 — 12  
3-1: Local Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 3  
3-2: Output features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 3  
3-3: ON/OFF features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 4  
3-4: Battery features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 — 4  
4-1: Network and Industrial Modes of Operation. . . . . . . . . . . . . . . . . . . . . . .4 — 1  
4-2: Troubleshooting not requiring MGE after-sales support. . . . . . . . . . . . . .4 — 2  
4-3: Troubleshooting requiring MGE after-sales support. . . . . . . . . . . . . . . . .4 — 3  
5-1: EX 5/7/11 RT Input and Output Characteristics. . . . . . . . . . . . . . . . . . . .5 — 1  
5-2: Back-up Time ( in minutes). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 1  
5-3: Battery Recharge time to recover 90% of the rated backup time  
after discharge at full load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 2  
5-4: Full load heat rejection in BTU’s/hr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 — 2  
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Introduction  
1.0  
Scope  
Thank you for selecting an MGE UPS SYSTEMS, INC. (MGE) product to protect your electrical equipment.  
The product you selected is a part of the EX RT series.The EX RT series is a family of Uninterruptible Power Supply  
(UPS) designed to provide safe, and reliable AC power backup for sensitive electrical equipment. To discover the  
at (800) 523-0142.  
This manual describes the installation and operation of standard HV EX 5/7/11RT systems within the EX RT product  
family. For a complete description of the EX RT product family and its available options, please refer to the tables  
below:  
1
Introduction  
Introduction is a general description of system configurations of the EX 5/7/11 RT, and its mechanical  
,electrical characteristics. Additionally there is an optional accessories section with important information on MGE  
products that will enhance the performance of the EX 5/7/11RT. Please contact your MGE representative for  
detailed information on these options.  
2
Setup and Installation  
Setup and Installation guides the user through tools and equipment required for connecting the EX 5/7/11 RT and  
battery installation or replacement. Included are assembly instructions, power cable connections with wire diagrams  
for configuring the product to hardware specifications.  
3
Operation  
Operation describes the EX 5/7/11RT system characteristics of indicators and controls, modes and specifications.  
The user procedures include performing software programming that will maintain optimal performance.  
4
Maintenance  
Maintenance includes a troubleshooting guide of symptoms and possible solutions, hot swapping the power module,  
battery module, and testing scenarios.  
5
Appendix  
Electrical and Mechanical specifications for the EX 5/7/11 RT.  
A Glossary provides definitions of abbreviations and terms used in this manual.  
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EX 5/7/11 RT System  
Table 1: EX RT Model Descriptions and Contents  
System Description  
Contents  
Model  
Part  
Power Module  
Battery Module  
Transformer  
Module  
Power Module Battery Module SNMP/Web  
Number  
86055 86075 86115 86079 86119  
Rail Kit 86001  
Rail Kit 86002  
Network  
Mgt. Card  
66074  
(120/208/240Vac)  
86003  
5kVA  
HV EX 5RT  
86050  
86052  
X
X
X
X
5kVA  
X
X
X
X
X
X
X
X
HV EX 5RT  
Network Pack  
5kVA  
LV EX 5RT  
86050-01  
86052-01  
X
X
X
X
X
X
5kVA  
X
X
X
X
X
X (x2)  
LV EX 5RT  
Network Pack  
7kVA  
HV EX 7RT  
86070  
86072  
X
X
X
7kVA  
X
X
HV EX 7RT  
Network Pack  
7kVA  
LV EX 7RT  
86070-01  
86072-01  
X
X
X
X
X
7kVA  
X
X (x2)  
LV EX 7RT  
Network Pack  
11kVA  
HV EX 11RT  
86110  
86112  
X
X
X
X
11kVA  
X
HV EX 11RT  
Network Pack  
11kVA  
LV EX 11RT  
86110-01  
86112-01  
X
X
X
X
X
X
11kVA  
X (x2)  
LV EX 11RT  
Network Pack  
1 — 2  
Introduction  
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Table 2: Optional Accessories (See section 1.5 for description)  
Part Number  
86001  
Description  
Rail Kit for Power Module EX 5/7/11 RT  
86002  
Rail Kit for Battery/Transformer/CLA Module  
Battery Integration Kit with Casters  
Battery Extension Cable Kit  
Battery Chassis Empty EXB RT W/EPO  
I/O Box 5/7kVA UL/US  
86005  
86006  
86008  
86009  
86010  
I/O Box 11kVA UL/US  
86012  
I/O Box Bracket System  
86013  
Rear Bracket Supports  
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EX 5/7/11 RT System  
1.1  
System Electrical Characteristics  
Table 3: Power Module Ratings  
Part Number  
86055  
86075  
86115  
Apparent Power, kVA  
5
7
10@ 200/208/250 VAC Output  
11@ 220/230/240 VAC Output  
Active Power, kW  
Input Current, A  
4
4.9  
8@ 200/208/250 VAC Output  
7.3@ 220/230/240 VAC Output  
25/24/23/  
22/21/20  
35/34/32  
31/30/28  
50/48/50/48/46/40  
Input Voltage, VAC  
Output Current, A  
Output Voltage, VAC  
200/208/220/  
230/240/250  
200/208/220/  
230/240/250  
200/208/220/230/240/250  
50/48/50/48/46/40  
25/24/23/  
22/21/20  
35/34/32  
31/30/28  
200/208/220/  
230/240/250  
200/208/220/  
230/240/250  
200/208/220/230/240/250  
CAUTION  
Power Module is factory configured at 208Vac, 60 Hz input and output.  
Input and Output of the UPS must always be the same.  
Table 4: Battery Module Ratings  
Part Number  
86079  
86119  
Battery Type  
12VDC/7Ah  
12VDC/9Ah  
240VDC  
Battery Output Voltage 240VDC  
1.2  
Standard Configurations  
The EX 5/7/11 RT systems can be set up in tower and rack configurations.  
1.2.1 Tower Configuration  
Figure 1-1: Tower Configurations with Power Module, Battery Module, and optional Transformer Module.  
Standard Configuration  
Configuration with Transformer  
BATTERY MODULE  
(EXB 5/7/11 RT)  
BATTERY MODULE  
T
R
B
X
E
T
R
B
X
T
E
R
1
1
X
E
T
r
e
R
1
m
r
1
X
f
o
s
E
n
ra  
T
T
R
X
E
ON  
F
OF  
ON  
F
OF  
om  
s.c  
up  
mge  
w.  
ww  
om  
s.c  
up  
ge  
w.m  
ww  
m
.co  
ps  
geu  
w.m  
ww  
m
s.co  
up  
ge  
w.m  
ww  
om  
.c  
ups  
ge  
w.m  
ww  
POWER MODULE  
(EX 5/7/11 RT)  
EX RT Transformer  
POWER  
MODULE  
1 — 4  
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1.2.2 Rack Configuration  
Figure 1-2: Rack Configurations with Power Module, Battery Module, and Transformer Module.  
Standard Configuration  
POWER MODULE  
Configuration with Transformer  
(EX 5/7/11 RT)  
EX RT Transformer  
r
e
rm  
sfo  
n
a
Tr  
T
R
EX  
om  
ps.c  
geu  
w.m  
ww  
T
R
11  
EX  
POWER MODULE  
(EX 5/7/11 RT)  
ON  
F
OF  
om  
ps.c  
geu  
w.m  
ww  
RT  
XB  
E
BATTERY MODULE  
(EXB 5/7/11 RT)  
om  
ps.c  
geu  
w.m  
ww  
BATTERY MODULE  
(EXB 5/7/11 RT)  
Model  
Dimensions  
Weights  
EX 5RT/7RT  
(3U) 5.16” x 17.49” x 25”  
(131 x 444 x 635mm)  
49.6 lbs (22.5 kg)  
60.6 lbs (27.6 kg)  
142 lbs (64.5 kg)  
151 lbs (68.5 kg)  
173 lbs (78.5 kg)  
EX 11RT  
(3U) 5.16” x 17.49” x 25”  
(131 x 444 x 635mm)  
EXB 5 RT/ 7 RT  
EXB 11RT  
(3U) 5.16” x 17.49” x 25”  
(131 x 444 x 635mm)  
(3U) 5.16” x 17.49” x 25”  
(131 x 444 x 635mm)  
EX RT  
Transformer  
(3U) 5.16” x 17.49” x 25”  
(131 x 444 x 635mm)  
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EX 5/7/11 RT System  
1.3  
Rear Panels  
1.3.1 Power Module EX 5/7/11 RT  
EX 5RT Power Module part number 86055  
EX 7RT Power Module part number 86075  
EX 11RT Power Module part number 86115  
Figure 1-3: Rear panel of the Power Module.  
1
2
3
Slot for optional communication cards.  
1
4
5
Communication port by relays (Dry contacts).  
2
3
Remote Emergency Power Off communication port  
(REPO).  
4
5
Connectors for automatic detection of battery module(s).  
RS232 communication port.  
6
Battery/CLA module power connector.  
Manual Bypass switch.  
6
7
7
8
9
8
Normal AC source circuit breaker.  
10  
11  
9
Knockout for entry of AC Output conduit.  
Knockout for entry of Normal AC source conduit.  
Knockout for entry of Bypass AC source conduit.  
10  
11  
1.3.2 Battery Module EXB 5/7/11 RT With Emergency Power Off (EPO) Function  
Figure 1-4: Rear Panel of the Battery Module.  
12  
12  
13  
14  
Connectors for automatic detection of additional battery  
module(s) (to the UPS or to other battery modules).  
Battery power connectors (to the UPS or to other  
battery modules).  
Battery Circuit Breaker with Remote Emergency Power  
Off (REPO) shunt trip.  
EXB 5RT with EPO part number 86079  
EXB 7RT with EPO part number 86079  
EXB 11RT with EPO part number 86119  
13  
14  
1 — 6  
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1.3.3 EX RT Transformer Module  
Figure 1-5: Rear Panel of the optional Transformer Module. (PN 86003)  
Load 3: 1 NEMA L6-30R  
Load 2: 4 NEMA 5-15/20R  
Load 3 Circuit Breaker  
Load 4: 4 NEMA 5-15/20R  
Load 4 Circuit Breaker  
Load 2 Circuit Breaker  
Main Output Circuit Breaker  
AC Input  
Transformer I/O Box  
AC Output  
Load 1 Circuit Breaker  
Load 1: 1 NEMA L6-30R  
Transformer Protect  
Breaker  
1.4  
Display and Control Panel  
Figure 1-6: View of typical control panel interface.  
15  
16  
17  
18  
15  
16  
17  
18  
19  
20  
21  
23  
Load protected / On-line Operation LED.  
Operation on battery LED.  
Operation on bypass LED.  
Fault LED.  
E X 1 1 R T  
19  
Alphanumeric display.  
UPS OFF button.  
OFF  
ON  
22  
Function buttons (scroll up / scroll down).  
UPS ON button (or function button in personalization  
mode).  
20  
21  
22  
23  
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EX 5/7/11 RT System  
1.5  
Optional Accessories  
Optional Accessories describes the options available for upgrades and enhancement of the EX 5/7/11RT system.  
Detailed installation of the unit is described in following sections.  
To ensure a successful installation, all procedures should be followed in their correct sequence. Note that any  
unauthorized installation may cause damage to the UPS(s) and void the MGE warranty.  
1.5.1 Power Module Rail Kit  
(Part Number 86001)  
This kit is for rack mounting the power module in a 19" enclosure. See section 2.6 for rack installation of power  
module.  
Figure 1-7: Power Module Rack Mounting Kit.  
24  
25  
26  
Front mounting brackets.  
27  
24  
25  
Rear support brackets, part number  
86013.  
Telescopic rails, 695 mm to 1015 mm  
length (27.36" to 39.96").  
26  
Input/Output Box bracket system, part  
number 86012.  
27  
1.5.2 Battery/ Transformer/CLA Module Rail Kit  
(Part number 86002)  
This kit is for rack mounting of the battery/step-down transformer/CLA module in 19" enclosure. See section 2.6 for  
rack installation of power module.  
Figure 1-8: Telescopic rails for the Battery/Transformer/CLA module Rack mounting.  
24  
25  
24  
25  
Front mounting brackets.  
Rear support brackets, part number  
86013.  
26  
26  
Telescopic rails, 695 mm to 1015 mm  
length (27.36" to 39.96").  
1 — 8  
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1.5.3 Battery Module with Remote Emergency Power Off (REPO) Function  
(EXB 5/7 RT; PN 86079, EXB 11RT; PN 86119)  
Standard HV EX 5/7/11RT system (one Power Module, EX 5/7/11 RT, and one Battery Module, EXB 5/7/11RT)  
offers a standard backup time of 5 to 12 minutes at full load.  
To increase backup time, it is possible to connect up to 5 additional EXB 5/7/11 RT modules to the EX 5/7/11 RT  
module. See section 2.10 for connections between Power Module (EX 5/7/11 RT) and Battery Module (EXB 5/7/11  
RT)  
Figure 1-9: Typical back-up time with multiple EXB’s at full load.  
Optional  
Standard  
Configurations  
HV EX 5/7/11RT system  
EXB 5 RT  
EXB 7 RT  
/
EXB 5 RT  
EXB 7 RT  
/
EXB 5 RT  
EXB 7 RT  
/
EXB 5 RT  
EXB 7 RT  
/
EXB 5 RT  
EXB 7 RT  
/
EX 5/7/11RT EXB 5/7/11RT  
+
+
+
+
+
EXB 11 RT  
EXB 11 RT  
EXB 11 RT  
EXB 11 RT  
EXB 11 RT  
5 kVA  
7 kVA  
:
12 min  
7 min  
30 min  
20 min  
14 min  
55 min  
32 min  
75 min  
45 min  
98 min  
57 min  
42 min  
118 min  
70 min  
53 min  
:
11 kVA:  
5 min  
22 min  
30 min  
See Appendix for additional Back-up time information.  
1.5.4 Battery Extension Cable Kit  
( 6 ft / 1.8 m, Part number 86006)  
This extended battery cable kit will be used instead of the standard battery cable when battery modules (EXBs) are  
distant from each other (located in two different enclosures, for instance).  
The battery extension cable kit includes a 6 ft long, straight connector battery power cable and a 6 ft. long battery  
detection cable.  
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EX 5/7/11 RT System  
1.5.5 Battery Integration Kit with Casters  
(Part number 86005)  
Battery Integration Kit is a cart, designed to hold up to 8 modules. It has swivel wheels with brakes, leveling feet,  
seismic floor mount panels, plates to lock modules and hardware included. Modules not included.  
Figure 1-10: Typical Battery Integration kit with casters setup.  
TRANSFORMER MODULE  
(optional)  
POWER MODULE  
BATTERY MODULES  
(up to 6)  
(Modules Not Included In Kit)  
1.5.6 Input/Output Box  
Shipped with ferrules for stranded wire application.  
FF  
O
O
- I/O Box 5/7kVA Part number 86009  
- I/O Box 11kVA Part number 86010  
1 — 10  
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1.5.7 Transformer Module  
This module provides isolated 120/208/240Vac output.  
Figure 1-12: Typical Transformer Module contents and connections.  
EX RT Transformer Module Contents  
Transformer User Manual  
Tower Stand Expanders  
r
rme  
fo  
s
n
ra  
T
T
R
X
E
Stabilizer Bracket  
(4 screws included)  
om  
s.c  
up  
ge  
.m  
www  
BATTERY MODULE  
EXB RT  
POWER MODULE  
EX 5/7/11 RT  
TRANSFORMER  
MODULE EX RT  
STEP-DOWN  
TRANSFORMER  
OUTPUT TO LOAD  
AC NORMAL  
INPUT  
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EX 5/7/11 RT System  
1.5.8 CLA Module (Long backup time charger)  
(Part number 86004)  
Extended back-up time (up to 8 hours at full load) requires a high power battery cabinet connected to the EX  
5/7/11RT via the CLA module.  
IMPORTANT  
The CLA can not be used to charge the battery module (EXB). It is designed to charge the  
customer provided high power battery cabinet.  
Figure 1-12: Connection for CLA Module and EX 5/7/11 RT.  
CLA Module Contents  
CLA Documentation  
Tower Stand Expanders  
Battery Power Cable  
er  
m
or  
nsf  
ra  
T
T
R
X
E
Stabilizer Bracket  
(4 screws included)  
Battery Detection Cable  
m
s.co  
up  
ge  
w.m  
ww  
Typical High Power  
CLA  
Battery Cabinet  
(not included)  
EX 5RT /  
EX 7RT /  
EX 11RT  
0A  
5
Utility  
~
AC Source  
(cable not included)  
(see section 2.10 for cable  
connection information)  
(cable not included)  
Table 5: Battery backup time chart.  
Battery Backup Time  
Recommended Batteries  
EX 5RT  
50 Ah  
EX 7RT  
65 Ah  
EX 11RT  
100 Ah  
2 hours  
4 hours  
8 hours  
100 Ah  
200 Ah  
130 Ah  
200 Ah  
200 Ah  
400 Ah  
Total battery voltage : 240 VDC (20 x 12VDC, one string).  
The battery capacity must be set within the UPS (5 Ah increment possible, see UPS Personalization section 3.2.  
1 — 12  
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Setup and Installation  
2.0  
2.1  
Scope  
Installation guides the user through tools and equipment required for making input/output power and communica-  
tion cable connections, and battery installation and replacement. It provides assembly instructions, power cable  
connections with wire diagrams for configuring the product to hardware specifications.  
Unpacking and Parts Check  
Once the EX 5/7/11RT system has been inspected and received from the shipping courier, the unit should be moved  
to a position as close to the final installation location as possible. See Figures 2-1on page 2-3.  
All Modules are shipped in separate boxes.  
Prior to any installation, the following items should be observed upon receipt of the EX 5/7/11 RT.  
1. Inspect shipment for any damage prior to receipt. Damage claims should be filed directly with the courier.  
Replacements for damaged components should be ordered through MGE Customer Support Services at  
1-800-438-7373.  
2. Remove wrapping and foam corners to verify that the equipment nameplate (located on the rear of the units)  
details a system that corresponds with the equipment ordered.  
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EX 5/7/11 RT System  
2.2  
Contents of EX 5/7/11 RT System  
Contents of Power Module:  
Contents of Battery Module:  
30  
31  
32  
29  
38  
39  
EX 5RT /EX 7RT/ EX 11RT.  
Stabilizer Bracket and hardware.  
Two sets of tower stands.  
EXB 5/7/11 RT.  
RS232 communication cable.  
Product documentation.  
Tower stand expanders.  
Battery Power cable.  
33  
34  
40  
41  
Input/Output Box. (With 9 insulated ferrules for  
stranded wires.)  
Battery/EX RT transformer/CLA  
module rack mounting kit, PN 86002.  
(PN 86009 for EX 5/7RT; 86010 for EX 11RT)  
42  
43  
44  
Battery detection cable.  
EXB Documentation.  
Bezel hex drive.  
35  
36  
Solution-Pac CD.  
Power Module rack mounting kit, PN 86001  
(optional, but standard with Network Pack version).  
37  
SNMP/Web Network Management Card, PN 66074.  
(optional, or standard with Network Pack version)  
IMPORTANT  
Packaging must be destroyed according to waste management standards.  
Recycling icons are displayed for easy selection.  
2 — 2  
Installation  
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Figure 2-1: Contents of Standard HV EX 5RT (PN 86050) / EX 7RT (PN 86070) / EX 11RT (PN 86110) System.  
- EX 5RT Power Module Part number 86055  
- EX 7RT Power Module Part number 86075  
- EX 11RT Power Module Part number 86115  
30  
31  
32  
34  
FF  
O
O
T
R
1
1
X
E
33  
35  
- I/O Box 5/7kVA Part number 86009  
- I/O Box 11kVA Part number 86010  
37  
36 (see 1.5.1)  
IP=  
MAC=00E0D8FF855E  
Card Settings  
100  
10  
UPS  
data  
eset  
1
2
ON  
RS232 Download  
ETHERNET  
RS232  
66074  
Standard only with Network Pack option.  
- EX 5RT network Pack Part number 86052-01  
- EX 7RT network Pack Part number 86072-01  
- EX 11RT network Pack Part number 86112-01  
38  
39  
40  
42  
T
R
B
X
E
29  
41  
43  
44  
(not to scale)  
- EXB 5RT Battery Module Part number 86079  
- EXB 7RT Battery Module Part number 86079  
- EXB 11RT Battery Module Part number 86119  
Standard only with  
Network Pack version.  
See 1.5.2.  
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EX 5/7/11 RT System  
2.3  
Installation in Tower Configuration  
Follow the numerical sequence to assemble tower stands and tower stand expanders, shown in Figure 2-2.  
Figure 2-2: Tower Configuration of Standard System and Optional Transformer Module.  
Tower Configuration with Standard System  
5
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Power Module  
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Tower Configuration with Optional Transformer Module  
Use the same procedure  
for tower mounting multiple  
battery modules, if applicable.  
5
R
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1
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Battery Modules  
Power Module  
ON  
OFF  
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Transformer Module  
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2.4  
Installation in Rack Mounting Configuration  
2.4.1 Adjustment of Front Panel Logo and control panel for Rack Orientation.  
NOTE  
If system includes the transformer module, we recommend to mount the battery module  
on the bottom, then mount the power module above the battery module and mount the  
transformer on top for optimum stability.  
To prepare the front panel logo and LCD display for rack orientation, of all modules. (including transformer or CLA  
module, if equipped).  
Proceed as follows:  
1. Unclip logo plate, and pull the LCD display from front panel.  
2. Rotate them 90 degree counter clockwise as shown.  
3. Place items back onto the panel.  
Figure 2-3: Typical orientation of the logo and control panel. (Power Module shown)  
T
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1
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FINISHED PANEL  
(rack orientation)  
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EX 5/7/11 RT System  
2.5  
Prepare Battery Module for Rack Mounting  
(optional rails required, part number: 86002)  
The battery module is very heavy. To ease its rack mounting, we strongly recommend to remove the battery pack  
from the battery module, as explained below. See Section 1.2.2 for battery module weight.  
Proceed as follows:  
44  
1. Unscrew the six screws securing front panel using Bezel Hex Driver  
2. Unscrew the brackets securing the battery connectors.  
3. Disconnect Battery plugs.  
.
4. Unscrew the brackets securing the battery pack. Remove battery bracket pack covers.  
5. Pull the left and right battery packs out and set aside for reinstalling after the battery module cabinet has been  
rack mounted.  
6. Mount battery module cabinet on rack.  
7. Re-install the battery pack in reverse order.  
Figure 2-4: Accessing Battery Pack.  
3
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2.6  
Power or Battery Module Rack Mounting  
(optional rack mounting kits required, part number: 86001 and 86002)  
The rails and necessary mounting hardware are supplied by MGE UPS SYSTEMS, INC.  
Proceed as follows:  
24  
1. Attach both front mounting ear brackets  
to power module or battery module with supplied screws. (For this  
step, it is possible to adjust the position of both front mounting ears.)  
26  
2. Attach rails  
together and secure with wing nuts, and finger tighten.  
3. Attach both rails to rear and front of rack chassis with supplied screws (as shown).  
4. Use caution when sliding unit into rack mount, secure unit to rack with supplied screws. (For this step, it is  
possible to adjust the position of both front mounting brackets.)  
Figure 2-6: Rack mounting of the power module onto the rails.  
3
3
3
3
1
2
4
4
1
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EX 5/7/11 RT System  
2.6.1 Rear Support Brackets Installation  
(Part number 86013, included with rack mounting kits, part numbers: 86001 and 86002)  
These brackets prevent the power module from moving when the entire rack enclosure is moved.  
Proceed as follows:  
25  
1. Attach the brackets  
to the I/O Box and power module.  
2. Secure brackets to rails.  
Figure 2-7a: Rear Support Brackets.  
1
2
2
1
2.6.2 Input/Output Box Bracket System Installation  
(Part number 86012 included with power module rack mounting kit, part numbers: 86001)  
This bracket system keeps the I/O Box stationary while hot swapping the power module. It will then be easier to slide  
the replacement module into the connectors of the I/O Box.  
NOTE:  
The rear support brackets must be removed prior to  
installing I/O Box bracket system.  
27  
1. Secure small bracket to larger bracket from the underside  
.
27  
2 & 3. Secure large bracket  
(with supplied screws) to rails at the rear of module.  
4. Secure small attached bracket (with supplied screws) to the I/O Box.  
Figure 2-7b: Input/Output Box Bracket System.  
1
2
4
3
3
4
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2.7  
Communication Ports  
EX 5/7/11RT provides 3 communication methods that can be used simultaneously:  
5
The COM port  
provides RS232 communications using MGE Serial HID UPS Transfer (SHUT)protocol.  
This COM Port is compatible with Personal Solution Pac (PSP) to shutdown one computer. Personal Solution  
Pac is included in the Solution Pac CD-Rom. For Network Management or multiple computer shutdowns an  
optional network card must be purchased.  
2
The Dry Contact Port  
AS400) and more.  
is used for basic signaling or for protection of IT systems like IBM iSeries (formerly  
1
The slot  
web site for the complete list of compatible cards)  
2.7.1 Connecting the RS232 Communication Port  
32  
1. Connect the RS 232  
communications cable to the serial port on the computer.  
32  
5
2. Connect the other end of the communications cable  
EX 5/7/11 RT.  
to the RS 232  
communications port on the  
The EX 5/7/11 RT System can now communicate with Personal Solution Pac for power management. UPS config-  
uration settings are done by Personal Solution Pac for Windows.  
Figure 2-8: RS232 Communication Cable Connection.  
32  
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EX 5/7/11 RT System  
2
2.7.2 Connecting the Dry (Relay) Contact Communication Port  
The system status is indicated by the connection of common pin (Pin 5) to the appropriate pins. Refer to the pin  
explanations below for details.  
Figure 2-9: Relay Pin Connections for Communication Port.  
Pin 1, 2: not used.  
Pin 3: Remote Power Off signal (5 to 27 VDC, 10 mA max).  
Pin 4: Operation on mains (not on battery). (48VDC, 2A max.)  
5
4
3
2
1
Pin 5: User common.  
Pin 6: Operation on automatic bypass.  
Pin 7: Low battery.  
9
8
7
6
Pin 8: Load protected  
Pin 9: Operation on battery.  
Legend:  
NO  
NC  
common  
NO  
NO  
NO  
NO:  
NC:  
contact normally open.  
contact normally closed.  
2.7.3 Installation of Optional Network Management Card  
It is not necessary to shut down the UPS to install the optional communications card, except for USB card. Following  
is a typical installation of the Network Management Card, (PN 66074, standard with the network pack option.)  
Proceed as follows:  
1. Remove the slot cover secured by two screws.  
37  
2. Insert the card  
into the slot.  
3. Secure the card with both screws.  
Figure 2-10: Communication Card Slot with SNMP/Web Network Management Card installed.  
37  
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A wide range of optional cards will allow your UPS to talk to nearly all equipment management systems, making  
integration faster and easier. All these cards can plug directly into the UPS, saving time and money on your next  
UPS project. (Meta UPS Card and U-Talk /Basic Acquisition Cards are used exclusively with Multi-slot.)  
Dual U-Talk/Basic Card  
(66060) Provides two communications ports that may be configured  
for serial link or AS/400 type dry contacts.  
ModBus Card  
(66061) Interface your UPS with a Building Management System.  
Dual COM Ports Card  
(66066) This card has two independent RS232 communication ports  
on which it can be connected. One for connecting monitoring software  
(included) and one for remote control panel UPS control.  
USB Card  
(66067) Take advantage of the latest and fastest communication  
protocol for Microsoft Windows 2000/XP or Mac OSX.  
Dual Volt Free Contacts  
Card for AS/400  
(66068) The two ports are used to supply UPS status information  
or one port can be used as a Remote Power Off (REPO) port.  
Alarm Relay Card  
(66069) Six output relays show UPS status and two status inputs are  
used with the Galaxy 3000 UPS.  
XML-Web Card  
SNMP-Web Card  
(66073) XML-Web Card acts as a web page for your UPS information.  
Used along with XML-ClientTM software, up to 50 servers or workstations will  
be protected and can monitor the UPS with a simple web browser.  
Security is handled with the SSL protocol, used by many websites to  
safeguard sensitive password information.  
(66074) The SNMP/Web 10/100BT communications card is  
both an SNMP agent and an HTTP/Web server. Therefore, it  
enables UPS supervision from any Network Monitoring  
System using SNMP traps or simply from any web  
browser (Internet Explorer, Netscape Navigator, etc.)  
Orderly system shutdown of up to 32 protected servers can  
be established using MGE’s Solution-Pac/WAN software  
suite.  
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EX 5/7/11 RT System  
3
2.7.4 Remote Emergency Power Off (REPO) Communication Port  
The end user is responsible for the installation of an emergency power off function. Installation must be carried out  
in compliance with local code regulations.  
To shutdown the entire system completely in case of emergency:  
Disconnect the AC input to the power module.  
Turn off the circuit breaker of the battery module connecting to the power module.  
Turn off the circuit breaker of the subsequent battery modules, if applicable.  
All these steps above should be performed via a single device.  
To simplify the last two steps above, the power module provides an RJ-45 connector on the back panel, called  
Remote Emergency Power Off (REPO) port. Upon applying a voltage source (5-27VDC, 10mA max.) to pins 2, 4 of  
this port, the power module will send a signal to trip off the shunt trip on each circuit breaker of all battery modules  
via the battery detection cable simultaneously. Refer to the diagram below for details.  
Figure 2-10a: Activation of remote power off function using a contact normally open switch.  
RJ11  
3
6 5 4 3 2 1  
Figure 2-10b: Activation of remote power off function using a contact normally closed switch.  
RJ11  
3
6 5 4 3 2 1  
Signal:  
Activation voltage: 5VDC to 27VDC  
Current 10 mA (max)  
NOTE  
Both AC and DC sources must be present for normal start-up of EX 5/7/11RT  
system. If the system is configured for cold start, the AC and DC sources are  
required for initial start-up only.  
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2.8  
Connecting the Input and Output Power Cables to the Input/Output Box  
WARNING  
This type of connection must be carried out by qualified electrical personnel.  
14  
Before carrying out any connections, check that battery circuit breaker  
and that the upstream protection devices (Normal and Bypass AC  
sources) are open (OFF).  
is OFF  
EX 5/7/11 RT UPS always comes from factory with Normal and Bypass AC inputs  
already connected together, using a shunt.  
2.8.1 Flexible Cordage and Conduit Installations  
Figure 2-12a: Step 1 & 2; Typical plastic and metal coupling installations.  
1. Knockout die stamp circles.  
NOTE  
1
Terminal cable capacity:  
Outer circle is for  
Plastic strain relief  
Max. 4 AWG (11kVA), 6 AWG  
(5/7kVA).  
FF  
O
O
I/O BOX  
Inner circle is for  
Metal strain relief  
Knockout die stamp  
circles (on terminal block  
cover) have two sizes that fit  
either plastic or metal  
Terminal Block Cover  
coupling. Plastic coupling is for  
flexible cordage  
and metal coupling is for solid  
wires. Knock out appropriate  
circle for your application.  
F
OF  
O
2. Remove bottom cover plate as shown.  
3. Typical plastic strain relief installation:  
2
a) Secure strain relief body onto the  
knockout plate.  
3. Typical Flexible Cordage Installation  
OFF  
0
OFF  
0
b) Strip the jacket back to expose the  
three wires. Strip the insulation of  
each wire back 1/2”. Insert the  
ferrules as shown to each wire.  
(b)  
F
OF  
O
(c)  
CAUTION:  
Always connect the  
earth ground wire first.  
(a)  
(d)  
NOTE: Place lug ring inside  
the terminal block cover.  
Screw coupling into lug ring.  
c) Slide the cordage into the strain relief  
and secure the wires into the  
terminal blocks using the guide  
printed on bottom of I/O box.  
4. Typical 90° Metal Conduit Installation  
d) Secure the cordage retainer nut.  
F
OF  
O
OFF  
O
4. Typical 90° metal conduit installation.  
(c)  
a) Secure strain relief body to knockout  
plate as shown.  
(b)  
(a)  
(d)  
b) Insert three wires through flexible  
conduit and bend 90°.  
NOTE: Place lug ring inside  
the terminal block cover.  
Screw coupling into lug ring.  
c) Strip the insulation back 1/2” to  
expose solid wire and secure three  
wires into the terminal block using  
guide printed on bottom of I/O box.  
CAUTION: Always connect the  
earth ground wire first.  
d) Install strain relief cover using two  
screws.  
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EX 5/7/11 RT System  
Figure 2-12b: Step 3; Typical Straight Metal Conduit installation.  
5. Typical straight metal conduit  
Installation.  
5. Typical Straight Conduit Installation  
F
OF  
O
F
OF  
O
a) Secure strain relief onto the  
terminal block cover as shown.  
(c)  
(e)  
b) Insert three wire through flexible  
conduit.  
(d)  
(a)  
(b)  
c) Strip the insulation of each wire  
back 1/2” to expose solid wire.  
NOTE: Place lug ring inside  
the terminal block cover.  
Screw coupling into lug ring.  
CAUTION: Always connect the  
earth ground wire first.  
d) Secure three wires into the terminal  
block using guide printed on bottom  
of I/O box.  
e) Twist the conduit onto the coupling  
body as shown.  
Figure 2-12c: I/O Box Terminal Block Diagram.  
Output  
200/208/220/230/240Vac  
Normal AC Source  
200/208/220/230/240Vac  
Bypass AC Source  
200/208/220/230/240Vac  
L6  
L5  
L2  
L1  
L1  
L4  
L3  
Jumper  
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2.8.2 System Connections with Common Normal and Bypass AC Sources  
Figure 2-13: Normal AC Input and Output Cables installation.  
Proceed as follows:  
1. Remove the I/O box from EX 5/7/11RT by  
loosening three screws. Knockout appro-  
priate circle for your wire style.  
FF  
O
O
1
CAUTION: Always connect the  
earth ground wire first.  
1. See section 2.8.1 to install normal AC  
source and output wires per I/O Box  
Terminal diagram. Re-install the cover plate  
under the I/O Box.  
2
2. Install the I/O Box with three screws.  
FF  
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Rest  
ON  
12  
R3S2Dwnload  
MCA=0DF85E  
I=P  
To Step-Down  
Transformer  
(if applicable)  
Simplified Connection Diagram  
UPSTREAM  
CIRCUIT  
BREAKER  
Bypass AC  
Normal AC  
(NOT SUPPLIED)  
AC INPUT  
Load to  
Transformer Module  
8
NOTE:  
The power module factory default is for the common normal and bypass  
AC source (single Main). AC input connections must be made to L1, L2,  
and  
terminals.  
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EX 5/7/11 RT System  
2.8.3 Connecting EX RT Transformer  
(Part number 86003)  
This module is to provide isolated 120/208/240 VAC outputs to the protected loads.  
Figure 2-14: View of EX RT transformer connected downstream for 120/208/240 Vac outputs (shown with one EXB).  
POWER MODULE  
EX 5/7/11 RT  
BATTERY MODULE  
EXB 5/7/11 RT  
TRANSFORMER  
MODULE EX RT  
Follow connection diagram for  
appropriate input/output voltages.  
AC NORMAL  
INPUT  
STEP-DOWN  
TRANSFORMER  
OUTPUT TO LOAD  
Terminal Block Transformer Module Connection diagram  
(located on bottom of Transformer I/O Box)  
L3  
L2  
L1  
Lb  
Ld  
N
Lc  
La  
Terminal Block capability :  
120Vac  
120Vac  
208Vac  
240Vac  
AWG 4 solid or stranded wire.  
208Vac  
240Vac  
AC Output  
AC Input  
Simplified Connection Diagram  
Bypass AC  
UPSTREAM  
CIRCUIT  
Transformer Module  
BREAKER  
(NOT SUPPLIED)  
8
AC INPUT  
Normal AC  
To Load  
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2.8.4 System Connections with Separate Normal and Bypass AC Sources  
CAUTION:  
This installation requires 2 AC input source with Line, Neutral plus Ground,  
(200-240VAC). Neutral points are connected together inside the UPS.  
Figure 2-15: Normal AC Input, Bypass AC, and Output Cables Installation.  
Proceed as follows:  
1. Remove the cover plate under the I/O Box. Loosen  
the terminal blocks L1 and L3, and remove the  
jumper.  
FF  
O
O
1
L1  
L3  
CAUTION: Always connect the  
earth ground wire first.  
2. See section 2.8.1 and I/O Box terminal diagram for  
installation of Normal AC Input, Bypass AC  
source, and Output cable with different wire style.  
3. Reinstall the cover plate under the I/O Box with  
four screws.  
FF  
O
O
2
4. Secure the I/O Box to the power module using  
three screws.  
Bypass  
Normal  
Output  
See section 2.8.3 for connecting EX RT  
Transformer, if applicable.  
3
4
FF  
O
O
6074  
s
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CardSetin  
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UPS  
HRNET  
10  
5E  
8
Rset  
F
8
ON  
12  
RS32Dwnload  
MAC=E0D  
IP=  
To Step-Down  
Transformer  
(if applicable)  
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EX 5/7/11 RT System  
2.8.5 System Connections as Frequency Converter (without Bypass AC Source)  
Figure 2-16: Accessing Terminal Blocks for Input and Output power cables.  
FF  
O
CAUTION: Always connect the  
earth ground wire first.  
O
1. Remove the cover plate under the I/O Box.  
Remove the jumper connecting L3 and L1.  
1
CAUTION:  
Do not connect anything to the  
Bypass AC terminal block.  
F
OF  
O
2. Refer to section 2.8.1 to install normal AC source  
and output wires per I/O Box Terminal diagram. Re-  
install the cover plate under the I/O Box.  
2
3. Secure the I/O Box to power module with three  
screws.  
See section 2.8.3 for connecting EX RT  
Transformer, if necessary.  
3
F
OF  
O
6074  
s
g
CardSetin  
dta  
UPS  
HRNET  
10  
5E  
8
Rset  
F
8
ON  
12  
RS32Dwnload  
MAC=E0D  
IP=  
To Step-Down  
Transformer  
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2.9  
Connection of Battery Module, EXB  
14  
1. Check that the battery circuit breaker  
is OFF (“0”) position.  
40  
6
13  
2. Connect the battery power cable  
modules.  
to the connectors  
and  
of the power and battery  
12  
of the power and battery  
42  
4
3. Connect the battery detection cable  
modules.  
between connectors  
and  
Figure 2-17: Rear view of battery module cable connections.  
12  
4
42  
40  
13  
6
14  
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EX 5/7/11 RT System  
2.10  
Connection of CLA Module  
40  
42  
1. Connect the battery power cable  
and battery detection cable  
(provided with the CLA module)  
between the power module and the CLA module.  
2. Connect the DC Input of the CLA to high power battery cabinet.  
DC Input Cable cross-section (not provided): maximum 4 AWG solid or stranded wire.  
3. Connect the AC input cable of the CLA module to the utility AC input:  
AC input cable cross-section (not provided): maximum 16 AWG solid or stranded wires.  
Figure 2-18: Rear view of CLA module cable battery and AC input connections.  
Connection Diagram  
(inside CLA Module)  
42  
N
(L2)  
L
(L1)  
-
+
DC INPUT  
AC INPUT  
156-280Vac  
40  
240Vdc  
To High  
Power Battery  
Cabinet  
Utility AC Source  
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Operation  
3.0  
3.1  
Scope  
Operation describes EX 5/7/11RT system characteristics of indicators and controls, modes and specifications and  
theory of operating the EX 5/7/11RT. The user procedures include performing software programming that will  
maintain smooth performance. Refer to Figure 1.6 for descriptions of circled numbers.  
Initial Startup  
7
1. Check that the manual bypass switch  
is on Normal position.  
8
2. Set the normal AC source circuit breaker  
to the ON position.  
14  
3. Set the battery circuit breaker  
to the ON position.  
The load is powered via the bypass AC source, but not protected by the UPS.  
Batteries are recharging, an eight-hour recharge period is necessary to get full backup time.  
17  
LED  
is ON.  
Figure 3-1: Initial Startup Display.  
17  
OFF  
ON  
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EX 5/7/11 RT System  
3.2  
UPS Personalization  
IMPORTANT  
If specific settings are required, it is recommended to  
enter the UPS personalization mode at this stage.  
It is possible to enter this mode through the front panel  
buttons or the Personal Solution-Pac software for  
Windows included in the MGE UPS SYSTEMS, INC. Solution-  
Pac power management suite CD-ROM.  
3.2.1 Accessing personalization with front panel buttons  
20  
21  
function buttons together for more than 3 sec-  
Press "scroll up"  
onds.  
and "scroll down"  
21  
Press the function button  
placed under the “ENT” word to enter the set up mode and  
follow the LCD messages using the buttons now defined as select keys. See Tables: 3-1,  
3-2, 3-3, and 3-4 for settings.  
Figure 3-2: Control Panel with scroll up and down buttons.  
UPS SET UP  
EXIT ENT  
OFF  
ON  
20  
21  
3 — 2  
Operation  
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Table 3-1: Local Settings.  
Display  
Factory setting  
Options  
Language  
English  
French, Spanish, German, Italian  
Date / time format  
International format  
US format  
(DD-MM-YYYY/HH:MM)  
(MM-DD-YYYY/HH:MM AM/PM)  
Date / time change  
Audible alarm  
GMT (Greenwich Mean Time)  
Quick beeps  
MM-DD-YYYY/HH:MM adjustable  
Slow beeps  
Table 3-2: Output features.  
Display  
Factory setting  
Options  
Comments  
Output voltage  
208 Volts AC  
Disabled  
200/208/220/230/240/250  
Enabled  
Frequency converter  
Output frequency  
Bypass AC source disabled  
Auto ranging  
50/60 Hz  
User selectable under  
frequency converter mode  
Eco mode  
Disabled  
Enabled  
See glossary  
Hot standby  
Operating mode  
Disabled  
Enabled  
Full redundancy (see Figure 3-3)  
IT Network  
Industrial  
(*) See Section 4.1  
(*)  
Bypass  
Transfer  
When bypass OK (**)  
When bypass NOK (**)  
Interrupt time  
10 ms  
10 to 200 ms  
(by steps of 10 ms)  
Interrupt time calibration during  
during load transfer on  
Bypass AC source  
out of tolerances  
Overload level  
102%  
50/70%  
(*) : - Select "IT Network" for computer loads.  
- Select "Industrial" when bypass NOK in case of absolute need for service continuity (with potential  
10 ms interrupt).  
(**) UPS will switch to Bypass AC Source if it is within the set tolerances.  
Figure 3-3: Configuration used to provide full redundancy (2N) to critical loads.  
BYPASS AC  
Full redundancy configuration  
offers better protection to  
Protective Device  
critical load, whereas the first  
UPS acts as the Bypass AC  
NORMAL AC  
Source for the second UPS.  
Utility  
AC Source  
Protective Device  
NORMAL AC  
LOAD  
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EX 5/7/11 RT System  
Table 3-3: ON/OFF features.  
Display  
Factory setting  
Options  
Enabled  
Disabled  
Comments  
Cold start  
Disabled  
Enabled  
Start on battery.  
Forced reboot  
Enables automatic restart of  
the system even if normal AC  
source is restored before the  
end of the shutdown sequence.  
Automatic restart  
Enabled  
Disabled  
UPS restarts automatically  
when normal AC source  
is restored.  
Sleep mode  
Disabled  
Enabled  
Enabled  
Disabled  
Automatic shutdown on battery  
if output load level <10%  
Remote Command  
Enables shutdown or restart  
orders from software.  
Table 3-4: Battery features.  
Display  
Factory setting  
Every week  
20%  
Options  
Comments  
Battery test  
No test/daily/monthly  
0 to 100%  
Pre-Alarm  
Low battery signal;1% increment  
Runtime choice  
UPS reads # and type  
of battery  
modules connected.  
From 65 to 400 Ah  
Requires EX 5/7/11RT CLA if  
using options (see section 1.5.4  
“Battery extensions cable kit”)  
Battery deep discharge  
protection  
Enabled  
Disabled  
If disabled, loss of  
MGE UPS SYSTEMS,INC.  
warranty.  
3.2.2 Accessing personalization through external software  
Insert the Solution-Pac CD ROM in your CD drive.  
At the first Navigator Screen, select "Installation" and follow the instructions to install Personal  
Solution-Pac for Windows.  
If nothing appears, launch startup.exe  
Then go to "Advanced settings" and "UPS settings".  
Please note that the Linux/Unix/MacOS versions of Personal Solution-Pac do not include this feature.  
3.2.3 Final startup sequence  
Press the <ON> button more than 3 seconds.  
15  
goes on.  
After UPS internal test sequence, the green LED  
CAUTION  
During the restart, if the Bypass AC source is out of  
tolerance, the UPS will generate an output  
calibrated 10 msec output interrupt.  
3 — 4  
Operation  
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3.3  
Operating Modes  
3.3.1 Normal (double conversion) Mode  
Figure 3-4: Normal (double conversion) mode.  
This is the standard operating mode, set by the  
factory.  
15  
Two possible cases.  
1. If Normal AC source available:  
15  
LED is ON.  
LOAD LEVEL  
4kW / 5 kVA  
The load is protected by the UPS.  
OFF  
ON  
21  
22  
function buttons  
Scroll up  
and scroll down  
allow you to read the UPS measurements (Normal AC  
source voltage, Bypass AC source voltage, operating  
mode, battery capacity and UPS Serial Number).  
15  
16  
2. If Normal AC source not available:  
CAUTION:  
Do not operate the Manual Bypass switch  
when the UPS is in Normal mode.  
REMAINING TIME  
10 minutes  
15  
16  
LED flashes.  
LED is ON.  
OFF  
ON  
The audible alarm sounds intermittently.  
The load is now powered by the UPS battery.  
This display shows remaining back-up time.  
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EX 5/7/11 RT System  
3.3.2 ECO Modes  
Figure 3-5: ECO mode display.  
The main advantage of the ECO mode (see glossary)  
is that it reduces the consumption of electrical power.  
15  
17  
Three possible cases:  
1. If Bypass AC source available:  
15  
17  
and  
LED are ON.  
The load is supplied with AC power but not protected  
in ECO mode.  
15  
2. If Bypass AC source not available:  
15  
LED is ON.  
The audio alarm sounds intermittently.  
The load is automatically supplied in Normal  
mode via the Normal AC input.  
15  
16  
3. Both Normal and Bypass AC sources not  
available or out of tolerance:  
15  
16  
LED is ON.  
LED is ON.  
The audio alarm sounds intermittently.  
The load is powered by the battery power from the  
UPS.  
The display indicates the battery remaining  
backup time.  
3 — 6  
Operation  
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3.4  
Operation on battery power  
Figure 3-6: Transfer, Threshold and End of backup time.  
3.4.1 Transfer to Battery Power  
15  
16  
The load continues to be protected by the UPS when  
the Normal AC source is not available. Power is  
supplied by the battery.  
There are three possible cases:  
REMAINING TIME  
10 minutes  
First Case:  
15  
16  
LED is ON.  
LED is ON.  
OFF  
ON  
The audio alarm beeps every 10 seconds.  
15  
16  
This indicate the load is supplied by the battery.  
The display indicates the battery remaining  
backup time.  
Second Case:  
REMAINING TIME  
2 minutes  
15  
16  
LED is ON.  
LED is ON.  
OFF  
ON  
The audio alarm beeps every 3 seconds.  
Low battery warning on display. There is very little  
remaining battery backup time. Close all appli-  
cations because UPS automatic shutdown is  
pending.  
15  
16  
17  
Third Case:  
15  
16  
LED is OFF.  
LED is OFF.  
SHUTDOWN DUE  
TO DEPLETED BATTERY  
The audio alarm is stopped.  
OFF  
ON  
The load is transferred to the Bypass AC source if  
available. In this case:  
17  
LED is ON.  
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EX 5/7/11 RT System  
3.5  
Return of Normal AC source  
After an outage, the UPS restarts automatically when AC power is restored (unless this function has been disabled  
via UPS personalization).  
3.6  
Shutdown  
Figure 3-7: Shutdown display, circuit breaker, and AC source switch.  
19  
1. Press the OFF button  
seconds.  
more than 3  
17  
The load is no longer protected by the UPS. It is  
powered via the bypass AC source. If the UPS is  
set in frequency converter mode, the load will not  
be powered.  
If the bypass AC source is out of tolerance, the  
UPS will generate a calibrated 10msec output  
interrupt.  
OFF  
ON  
14  
2. Set the battery circuit breaker(s)  
OFF position.  
to the  
19  
14  
3. Set the Normal AC source circuit breaker  
8
to the OFF position.  
8
4. For a full shutdown of UPS and connected  
load, the upstream circuit breaker (not  
included) should be set to the OFF position.  
3 — 8  
Operation  
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Maintenance  
4.0  
4.1  
Scope  
Maintenance includes a troubleshooting guide of symptoms and possible solutions, Hot swapping the power module  
and Battery Module, and testing scenarios.  
Information Technology (IT) Network and Industrial Operating Modes  
Table 4-1: Network and Industrial Modes of Operation.  
Symptoms  
IT network mode  
Industrial mode  
Overload, and Bypass  
source in tolerance.  
Load is transferred to Bypass AC source.  
UPS returns to normal mode if overload  
is removed.  
Same as I/T network mode, but AC  
to the UPS does not return to  
normal mode if overload  
is removed.  
Overload, and Bypass  
AC source not in tolerance.  
The UPS shuts down and load is not  
transferred to Bypass AC source.  
Load is transferred to Bypass  
AC source with 10 milli-  
seconds output break.  
The UPS does not return to  
normal mode if overload  
is removed.  
Output short circuit and Bypass The load remains powered by the UPS.  
Load is transferred to Bypass  
AC source, the UPS returns to  
normal mode if the short circuit  
is removed.  
AC source in tolerance.  
The UPS shuts down after 3 minutes  
if the short circuit remains  
Output short circuit and Bypass The load remains powered by the UPS.  
The load is transferred to  
Bypass AC source with  
10 milliseconds output break.  
The UPS does not return to  
normal mode if the short circuit  
is removed.  
AC source not in tolerance.  
The UPS shuts down after 3 minutes  
if the short circuit remains.  
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Maintenance  
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EX 5/7/11 RT System  
4.2  
Troubleshooting  
17  
18  
is on, there is an operating anomaly or an alarm.  
If any of LED's  
or  
Use "scroll up" or "scroll down" function button to reset the audible alarm.  
Troubleshooting not requiring MGE UPS SYSTEMS, INC. after-sales support:  
Table 4-2: Troubleshooting not requiring MGE after-sales support.  
Symptom  
Indication  
Correction  
17  
LED  
is on, and Bypass AC  
AC source is not connected  
to the correct terminals.  
Rewire correctly the normal AC  
source.  
source is present  
the alphanumeric display shows  
BAD CONNECTION  
REWIRE AC NORMAL  
17  
LED  
is on,  
Load supplied by bypass AC source.  
UPS overload  
Push the ON button for more than 3  
seconds.  
the alphanumeric display shows:  
LOAD LEVEL  
XX kW / XX KVA  
17  
LED  
is on, and Bypass AC  
Check if any device is shorted or failed.  
source is present  
the alphanumeric display shows:  
THERMAL OVERLOAD  
1XX%  
18  
LED  
is on,  
Short circuit conditions on output  
devices.  
Check if any device is shorted or  
failed.  
the alphanumeric display shows:  
CURRENT OVERLOAD  
15  
LED  
is on,  
180° degree phase shift between  
bypass and normal AC source.  
Check if bypass source is correctly  
wired  
but the alphanumeric display shows:  
BYPASS REVERSE  
(in case of upstream transformer use).  
REWIRE BYPASS  
Audible alarm is on,  
the alphanumeric display shows:  
I/O BOX REMOVED  
Input/Output box not  
installed correctly.  
Check if the Input/Output box  
is correctly installed. See section 2.8.  
4 — 2  
Maintenance  
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Table 4-3: Troubleshooting requiring MGE after-sales support.  
Symptom  
Indication  
Correction  
17  
18  
LED  
and  
are on,  
Internal fault  
Call the after sales support department.  
Bypass AC Source is present  
and audible alarm is on.  
the alphanumeric display shows:  
xxx FAULT  
and transfer of load  
on bypass AC source  
17  
LED  
is on, and audible alarm  
Battery fault during the battery test.  
Call the after sales support department.  
Call the after sales support department.  
is on, the alphanumeric display  
shows  
BATTERY FAULT  
17  
LED  
is on,  
Static switch failure  
the alphanumeric display shows:  
SHUTDOWN  
STATIC SW FAILED  
Audible alarm is on,  
the alphanumeric display shows:  
END OF WARRANTY  
Batteries may have exceeded  
their rated life period. Battery  
capacity is severely reduced.  
Follow the battery replacement procedure  
in section 4.5.  
21  
22  
for more than 3 seconds.  
NOTE: To reset the alarm permanently, press both function buttons  
and  
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Maintenance  
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EX 5/7/11 RT System  
4.3  
Hot Swapping the Power Module  
This operation can be performed without interrupting the load.  
Figure 4-1: Disconnecting the power module.  
17  
19  
1. Stop the UPS with the OFF button  
more than 3 seconds).  
(press  
Check if UPS is on bypass AC source:  
17  
17  
is not on, do not  
LED  
is on (If LED  
XXX FAULT  
1CXXXXXXX  
turn the manual bypass and call the after sales  
support department).  
OFF  
ON  
7
2. Turn the manual bypass switch  
BYPASS position.  
to the  
19  
14  
3. Switch the battery circuit breaker(s)  
OFF position.  
to the  
Tower configuration  
gs  
tin  
et  
S
rd  
Ca  
CAUTION: Do not switch the Normal AC  
S
a
10  
UP  
E
0
8
55  
10  
dat  
8FF  
74  
660  
=
MA  
E0D  
IP  
2
23  
C=00  
RS  
set  
Re  
2
1
T
RNE  
THE  
ON  
E
ad  
nlo  
Dow  
232  
RS  
8
source circuit-breaker  
to  
42  
40  
the OFF position. Doing so  
7
will disconnect power to the  
load.  
φ
4. Loosen three screws to remove the  
P
B
A
Y
S
S
Input/Output box.  
8
40  
42  
5. Disconnect the battery cables  
from the power module.  
and  
12  
Rack configuration  
The power module can be replaced.  
The connected equipment is powered by the  
Bypass AC source.  
4 — 4  
Maintenance  
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4.4  
Re-connecting the power module  
This operation can be performed without interrupting the load.  
Figure 4-2: Reconnect the power module.  
1. Secure the Input/Output junction box using the  
three screws.  
15  
17  
40  
42  
2. Reconnect the cables  
power module.  
and  
to the  
to the  
14  
3. Switch the battery circuit breaker(s)  
ON position.  
LOAD LEVEL  
4 kW/ 5 kVA  
OFF  
ON  
4. Check if Normal AC source circuit breaker  
8
is on the ON position.  
22  
17  
5. Check that the LED  
is on.  
6. Turn the manual bypass switch from the  
BYPASS to the NORMAL position.  
7. Follow initial start up sequence (see section  
3.1) in order to personalize the UPS.  
22  
8. Push the ON button  
seconds.  
for more than 3  
15  
The green LED  
is on, and the connected  
equipment is now protected by the UPS.  
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Maintenance  
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EX 5/7/11 RT System  
4.5  
Hot Swapping the Battery Module  
Figure 4-3: Rear view of the battery module.  
4.5.1 Disconnecting the Battery Module  
Battery Module Power Module  
14  
1. Switch the battery circuit breaker(s)  
OFF position.  
to the  
40  
42  
40  
42  
from the  
2. Disconnect the cables  
power module.  
and  
The battery module can be replaced.  
The connected equipment is powered by the UPS,  
but not protected.  
It is also possible to replace battery pack instead of  
battery module.  
Contact your nearest after sales support service.  
CAUTION: Always replace both battery  
packs with new ones.  
To remove battery pack:  
1. First, switch the battery circuit breaker(s) to the  
OFF position.  
See section 2.5 and follow instructions for battery  
pack replacement.  
14  
4.5.2 Re-connecting the Battery Module  
40  
42  
1. Reconnect the battery cables  
the power module.  
and  
to  
14  
2. Switch the battery circuit breaker(s)  
ON position.  
to the  
4 — 6  
Maintenance  
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Appendix  
5.0  
5.1  
Electrical Specifications  
System Input/Output Power Ratings  
Table 5-1: EX 5/7/11 RT Input and Output Characteristics.  
Source  
Voltage  
Frequency  
Normal AC Source  
Bypass AC Source  
Load Output  
208 to 240 Volts AC  
208 to 240 Volts AC*  
40 to 70 Hz  
48 to 52 Hz**  
120/240Vac Volts AC  
(120/208/240Vac  
are possible with  
transformer module)  
50/60 Hz autoranging  
(or frequency converter)  
(*): depends on output voltage setting, can be modified by software.  
(**): set to +/- 4% by default, (1,2,4,8% are possible values), can be modified by software.  
5.2  
System Overload Characteristics  
Figure 5-1: Power supplied as a function of input voltage (left), and Permissible UPS overloads as a function of time (right).  
Load Percentage  
Load Percentage  
1.5  
100%  
70%  
1.25  
1.1  
1.02  
t
U
0.5s  
30s  
60s  
120s  
120V 160V  
280V  
5.3  
System Backup Characteristics  
Table 5-2: Back-up Time ( in minutes).  
System  
Load Percentage  
30%  
25  
50%  
14  
70%  
9
100%  
5
Standard 11kVA  
Standard 11kVA + 1 EXB  
Standard 11kVA + 2 EXB  
Standard 11kVA + 3 EXB  
Standard 11kVA + 4 EXB  
Standard 11kVA + 5 EXB  
Standard 7kVA  
Standard 7kVA + 1 EXB  
Standard 7kVA + 2 EXB  
Standard 7kVA + 3 EXB  
Standard 7kVA + 4 EXB  
Standard 7kVA + 5 EXB  
Standard 5kVA  
Standard 5kVA + 1 EXB  
Standard 5kVA + 2 EXB  
Standard 5kVA + 3 EXB  
Standard 5kVA + 4 EXB  
Standard 5kVA + 5 EXB  
61  
96  
135  
172  
201  
37  
30  
53  
84  
102  
113  
21  
53  
83  
108  
132  
164  
31  
20  
34  
51  
67  
87  
12  
30  
55  
75  
98  
118  
21  
53  
83  
108  
132  
164  
14  
22  
30  
42  
53  
7
20  
32  
45  
57  
72  
12  
30  
55  
75  
98  
118  
80  
124  
185  
245  
287  
37  
90  
70  
140  
185  
255  
306  
112  
156  
207  
260  
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Appendix  
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EX 5/7/11 RT System  
Table 5-3: Battery Recharge time to recover 90% of the rated backup time after discharge at full load.  
Configuration for  
2 hours backup time  
Configuration for  
4 hours backup time  
Configuration for  
8 hours backup time  
EX 5  
EX 7  
7 hours  
5 hours  
7 hours  
15 hours  
12 hours  
15 hours  
24 hours  
20 hours  
24 hours  
EX 11  
5.4  
5.5  
System Short Circuit Protection  
Short circuit current provided by EX 5/7/11RT in normal or battery mode:  
EX5/7 RT  
EX11 RT  
110A for 80ms  
190A for 80ms  
Accessories Electrical Characteristics  
EX RT Transformer  
Nominal power  
11 kVA  
Nominal current  
63 A  
Input voltage  
Output Voltage  
Frequency  
Isolation (EN 61558-1-2-4)  
Operating temperature  
Max. operating rel. humidity  
Derating / altitude  
Dimensions HxWxD (tower)  
Dimensions HxWxD (rack 3U)  
Weight  
208-240Vac  
120/208/240Vac  
50/60 Hz (+/-10%)  
3.75 kV / 5 M ohms  
From 0° to +40°C  
95%  
Pn-10% > 1000 m  
17.5 x 5.15 x 25 inches (444 x 131 x 635 mm)  
5.15 x 17.5 x 25 inches (131 x 444 x 635 mm)  
151 lbs. (68.5 kg)  
EX RT CLA module  
AC input voltage  
Input frequency  
156-280 Volts AC  
40-70 Hz  
Battery charge current  
6 A DC  
5.6  
Heat Rejection  
Table 5-4: Full load heat rejection in BTU’s/hr.  
System  
Operation Mode  
On-line  
1327  
On Battery  
1944  
5kVA  
7kVA  
11kVA  
1858  
2722  
2919  
4278  
5.7  
Environmental Characteristics  
The operating temperature is 0 to 40°C (8 hours at 45°C), however optimum operation is within the +20 to +25°C  
range and at 5-95% humidity, non-condensing at altitude up to 3280ft without de-rating.  
The storage temperature : -20 to 40°C. Humidity : 5-95%, non condensing.  
Battery backup time is adversely affected by high and low temperatures. It is significantly reduced at tempera-  
tures under 10°C. Above 25°C, battery service life is cut in half every 10°C. Above 40°C, battery manufacturers  
no longer guarantee operation due to the risk of thermal runaway.  
Air enters through the front air vent grills and exits through the back. Always keep air vent grills unobstructed.  
5 — 2  
Appendix  
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MGE Warranty & Proprietary Rights for Single Phase Products  
MGE Warranty  
The liability of MGE UPS SYSTEMS, INC. hereunder is limited to replacing or repairing at MGE UPS SYSTEMS,  
INC.’s factory or on the job site at MGE UPS SYSTEMS, INC.’s option, any part or parts which are defective, including  
labor, for a period of 24 months from the date of purchase. The MGE UPS SYSTEMS, INC. shall have the sole right  
to determine if the parts are to be repaired at the job site or whether they are to be returned to the factory for repair  
or replacement. All items returned to MGE UPS SYSTEMS, INC. for repair or replacement must be sent freight  
prepaid to its factory. Purchaser must obtain MGE UPS SYSTEMS, INC.’s Return Materials Authorization prior to  
returning items. The above conditions must be met if warranty is to be valid. MGE UPS SYSTEMS, INC. will not be  
liable for any damage done by unauthorized repair work, unauthorized replacement parts, from any misapplication of  
the item, or for damage due to accident, abuse, or Act of God.  
In no event shall the MGE UPS SYSTEMS, INC. be liable for loss, damage, or expense directly or indirectly arising  
from the use of the units, or from any other cause, except as expressly stated in this warranty. MGE UPS SYSTEMS,  
INC. makes no warranties, express or implied, including any warranty as to merchantability or fitness for a particular  
purpose or use. MGE UPS SYSTEMS, INC. is not liable for and Purchaser waives any right of action it has or may  
have against MGE UPS SYSTEMS, INC. for any consequential or special damages arising out of any breach of  
warranty, and for any damages Purchaser may claim for damage to any property or injury or death to any person  
arising out of its purchase of the use, operation or maintenance of the product. MGE UPS SYSTEMS, INC. will not  
be liable for any labor subcontracted or performed by Purchaser for preparation of warranted item for return to MGE  
UPS SYSTEMS, INC.’s factory or for preparation work for field repair or replacement. Invoicing of MGE UPS  
SYSTEMS, INC. for labor either performed or subcontracted by Purchaser will not be considered as a liability by the  
MGE UPS SYSTEMS, INC.  
This warranty shall be exclusive of any and all other warranties express or implied and may be modified only by a  
writing signed by an officer of the MGE UPS SYSTEMS, INC. This warranty shall extend to the Purchaser but to no  
one else. Accessories supplied by MGE UPS SYSTEMS, INC., but manufactured by others, carry any warranty the  
manufacturers have made to MGE UPS SYSTEMS, INC. and which can be passed on to Purchaser.  
MGE UPS SYSTEMS, INC. makes no warranty with respect to whether the products sold hereunder infringe any  
patent, U.S. or foreign, and Purchaser represents that any specially ordered products do not infringe any patent.  
Purchaser agrees to indemnify and hold MGE UPS SYSTEMS, INC. harmless from any liability by virtue of any patent  
claims where Purchaser has ordered a product conforming to Purchaser’s specifications, or conforming to Purchaser’s  
specific design.  
Purchaser has not relied and shall not rely on any oral representation regarding the Product sold hereunder and any  
oral representation shall not bind MGE UPS SYSTEMS, INC. and shall not be part of any warranty.  
There are no warranties which extend beyond the description on the face hereof. In no event shall MGE UPS  
SYSTEMS, INC. be responsible for consequential damages or for any damages except as expressly stated herein.  
Proprietary Rights Statement  
The information in this manual is the property of MGE UPS SYSTEMS, INC., and represents a proprietary article in  
which MGE UPS SYSTEMS, INC., retains any and all patent rights, including exclusive rights of use and/or manufac-  
ture and/or sale. Possession of this information does not convey any permission to reproduce, print, or manufacture  
the article or articles shown herein. Such permission may be granted only by specific written authorization, signed by  
an officer of MGE UPS SYSTEMS, INC.  
IBM, PC-AT, ES/9000, and AS/400 are trademarks of International Business Machines Corporation. MGE and MGE  
UPS SYSTEMS are trademarks of MGE UPS SYSTEMS, INC. Other trademarks that may be used herein are owned  
by their respective companies and are referred to in an editorial fashion only.  
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Warranty and Product Registration  
Thank you for choosing MGE UPS SYSTEMS, INC. for your power protection, distribution, and quality  
requirements. We are pleased to have you join our increasing family of users.  
In order to maximize the value you receive from this product, and to ensure that you are kept informed of  
product or software updates, we recommend that you take a few minutes to register your new purchase.  
You may register online at the URL noted below. Should you not have Internet access, you may mail or fax  
this form back (attn: Warranty Registration) as indicated at the bottom of the page.  
Please be prepared with the following information to register and validate your UPS warranty, keep  
informed on software and product updates, and register your extension "Warranty+" if purchased with the  
UPS.  
User Information  
Last name  
First name  
Company name  
Address  
Zip code  
City  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
________________________________________  
State/Province  
Country  
Tel  
Fax *  
Email*  
Product information  
Model  
________________________________________  
________________________________________  
Serial Number  
Date of purchase ________________________________________  
Warranty Extension (Warranty+) not available on products  
I have purchased a warranty extension (Warranty+)  
Reference: _____________________ Contract Number: _________________  
Thank you from all of us at MGE.  
MGE UPS SYSTEMS, INC., 1660 Scenic Avenue, Costa Mesa, CA 92626, USA  
Tel: 714-557-1636  
Fax: 714-557-9788  
41-000154-53 Rev B00 9/2003  
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MGE Customer Care Center  
Technical Support and Product Services  
Technical questions? If you encounter a problem while following the instructions in this manual, or have  
questions about the operation, repair, or servicing of your equipment, please direct calls to MGE UPS  
?
To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial  
number of the unit and include them in any discussions or correspondence.  
Part Number:  
_____________________________________________________________________  
Assembly Number: _____________________________________________________________________  
Serial number:  
_____________________________________________________________________  
Who To Contact  
Customer Care Center:  
Field Service Engineer:  
1-800-523-0142, extension 1113 (USA and Canada Only)  
1-800-438-7373 (USA and Canada Only)  
Customer FAQ  
or International calls:  
1-714-557-1636 (Ask for Technical Support Group, TSG)  
Commitment: MGE UPS SYSTEMS, INC. is committed to providing easy to access factory trained experts that will  
provide responses to any questions that you might have.  
Scheduling Field Service Engineer Support  
Scheduling of the MGE Field Service Engineers typically should be done 7 to 10 days before they are  
required on-site. If the startup of the UPS is critical to maintaining your schedule, please call the MGE  
toll free telephone number at 1-800-438-7373, to insure a safe installation and startup that will maintain  
the MGE warranty and insure smooth performance  
Return Policy for Repair (RMA)  
Should you require factory service for your equipment, contact MGE’s Customer Support Services and obtain a Return  
Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to MGE without first obtaining an RMA.  
Date:  
______________________________________________________  
RMA Number: ______________________________________________________  
Contact Name: ______________________________________________________  
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EX 5/7/11 RT System  
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86-86000-00 A01  
W—4  
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Glossary  
Term used  
Definition / Meaning  
@
/
At.  
And/or.  
+/-  
Plus or Minus.  
Equal to or less than.  
Number.  
#
°C  
Degree Celsius.  
°F  
Degree Fahrenheit.  
Ø
Phase angle.  
Ohm; unit of resistance.  
Trade Mark.  
®
2nd  
Second.  
AC or ac  
Ambient Temp.  
Ambient noise  
ANSI  
Alternating current, also implies root-mean-square (rms).  
Temperature of surrounding air.  
Acoustical noise of surrounding environment.  
American National Standard Institute.  
American Wire Gauge.  
AWG  
Breaker  
BTU or Btu  
Electrical circuit interrupter.  
British thermal unit. Defined as the amount of heat required to raise the tempera-  
ture of one pound of water by 1°F.  
BYPASS  
See “Static Transfer switch”.  
BYPASS mode  
See “off-line mode”.  
Carrier  
C
The company or individual responsible for delivering goods from one location to another.  
Common.  
CB  
Circuit breaker.  
cm  
Centimeter.  
dB  
Decibels.  
DC  
Direct current.  
Conduit  
A flexible or rigid tube enclosing electrical conductors.  
C.S.S.  
Customer Support Service.  
86-86000-00 A01  
Glossary  
G — 1  
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EX 5/7/11 RT System  
Current rating  
dBA  
The maximum current that a conductor or equipment can carry reliably without damage.  
Decibel Adjusted.  
dBrnC  
Decibel above reference noise.  
DC or dc  
Direct current, or voltage.  
Digital Meter  
Earth ground  
ECO Mode  
The LCD display on the front panel of inverter system.  
A ground circuit that has contact with the earth.  
Operating mode by which the load is supplied directly by the AC source if it is within the  
tolerances defined by the user. This mode reduces the consumption of electrical power.  
Electrician  
Refers to an installation electrician qualified to install heavy-duty electrical components in  
accordance with local codes and regulations. Not necessarily qualified to maintain or repair  
electrical or electronic equipment.  
FET  
Field effect transistor.  
Frequency.  
Freq.  
Frequency slew rate  
The change in frequency per unit of time. Given in term of Hz per second (Hz/sec.).  
Ground (safety).  
GND  
Hz  
Hertz, frequency measurement unit, 1Hz is one cycle per second.  
See “on-line” mode.  
Inverter mode  
I
Current.  
IEC  
International Electrotechnical Commission.  
IEEE  
Institute of Electrical and Electronic Engineers.  
The input circuit from the building power panel to the equipment.  
An electrical circuit that generates an AC voltage source from a DC voltage source.  
Input branch circuit  
Inverter  
IGBT  
I/O  
Insulated gate bipolar transistors.  
Input/Output.  
I/T or IT  
Information Technology.  
KiloVolt-Ampere; is equal to 1000 Volt-Ampere.  
Line.  
kVA  
L
LCD  
Liquid-Crystal Display unit.  
Light Emitting Diode.  
Main AC input source.  
Bypass AC input source.  
Milliampere.  
LED  
Mains or Mains 1  
Mains 2  
mA  
MAX.  
Maximum.  
MCM  
Thousand circular mil; standard wire sizes for multiple stranded conductors over 4/0 AWG in  
diameter. M is from Roman numerical system indicating 1000.  
Module  
N
Refers to individual power inverter module.  
Neutral.  
G — 2  
Glossary  
86-86000-00 A01  
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Installation and User Manual  
NC  
Normally closed.  
NO  
Normally open.  
NEC  
National Electrical Code.  
National Fire Protection Association.  
Part number.  
NFPA  
PN  
On-line mode  
Off-line mode  
Inverter output power is the primary energy source to load.  
Inverter output is off, and the load connected at the inverter output receives power  
from utility line via a static transfer switch or maintenance bypass relay.  
OSHA  
Occupational Safety and Health Agency.  
PCA  
PCB  
PWM  
SCR  
Printed circuit assembly.  
Printed circuit board.  
Pulse Width Modulation.  
Silicon controlled rectifier.  
Shipping damage  
SPDT  
Any damage done to an article while it is in transit.  
Single Pole Double Throw.  
Static Transfer  
An solid state switching mechanism electronically controlled to pass AC power  
directly from the utility to an output load.  
Technician  
Refers to an electronic technician qualified to maintain and repair electronic  
equipment. Not necessarily qualified to install electrical wiring.  
Test connector  
DB-9 type connector on the LCD panel allowing MGE UPS SYSTEMS Customer  
Support Service technician to access programmable and diagnostic features of the  
system.  
V
Volts  
VA  
VA  
Volt amperes  
Volt-amps, unit for apparent power measurement, equal V x I.  
VAC or Vac  
VDC or Vdc  
Voltage of AC type.  
Voltage of DC type.  
ve  
Battery voltage.  
By way of.  
Via  
86-86000-00 A01  
Glossary  
G — 3  
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EX 5/7/11 RT System  
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86-86000-00 A01  
G — 4  
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Reorder Form  
1660 Scenic Avenue  
Costa Mesa, CA 92626  
Use this form to report any errors, omissions, or other problems you have experienced, or to order  
additional hardcopies of this document. A free copy of this document may be downloaded from the  
proprietary MGE Rep Web site. Please contact your MGE UPS SYSTEMS,INC. Representative for assistance.  
NAME _____________________________________________________________________________________  
COMPANY ___________________________________________________________________________________  
STREET ADDRESS ____________________________________________________________________________  
CITY ________________________________________ STATE __________________ ZIP ___________________  
I would like to order______ (quantity @ $75.00 each) additional copies of the:  
EX 5/7/11 RT System  
Installation and User Manual  
86-86000-00 A01  
I would like to report the following problems with this document:  
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w w w . m g e u p s . c o m  
Contact MGE  
United States  
MGE UPS SYSTEMS  
1660 Scenic Ave.  
Costa Mesa, CA 92626  
Tel: (714) 557-1636  
(800) 523-0142  
Fax: (714) 557-9788  
www: mgeups.com  
Canada  
MGE UPS SYSTEMS  
#9, 2789 Thamesgate Drive  
Mississauga, ON L4T 4E8  
Tel: (905) 672-0990  
(877) 672-0990  
Fax: (905) 672-7667  
www: mgeups.com  
Latin America and  
Other International  
MGE UPS SYSTEMS  
1660 Scenic Ave.  
Costa Mesa, CA 92626  
Tel: (714) 513-7831  
(800) 523-0142 ext. 7831  
Fax: (714) 434-0199  
www: mgeups.com  
1660 Scenic Avenue, Costa Mesa, California 92626 • (714) 557-1636  
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