Konica Minolta Fax Machine Fax 9930 User Manual

FAX  
9930  
User’s Manual  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Every effort has been made to ensure that the information in  
this handbook is complete, accurate, and up-to-date. Konica  
Business Technologies, Inc. assumes no responsibility for the  
results of errors beyond its control. Konica Business  
Technologies, Inc. also cannot guarantee that changes in  
software and equipment made by other manufacturers and  
referred to in this handbook will not affect the applicability  
of the information in it. Mention of software products  
manufactured by other companies does not necessarily  
constitute endorsement by Konica Business Technologies,  
Inc.  
Please visit Konica Business Technologies Incs. multilingual  
web site at:  
http://www.Konicabt.com  
ENERGY STAR is a registered trademark of the United States  
Environmental Protection Agency.  
Windows is either a registered trademark or a trademark of  
Microsoft Corporation in the United States and/or other  
countries  
Copyright 2000 by Konica Business Technologies, Inc. All  
Rights Reserved  
First Edition: February, 2000  
Written and produced by the Konica Business Technologies  
Inc. Training and Publications Department.  
Please address any comments on this publication by mail to:  
®
As an ENERGY STAR partner, Konica BusinessTechnologies,  
Konica Business Technologies, Inc.  
Marketing Department  
500 Day Hill Road  
Inc. has determined that this product meets the ENERGY STAR  
guidelines for energy efficiency.  
Windsor, CT 06095  
Manual Part Number OP-9930-01  
ii  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Overview  
Introduction........................................................11  
Konica Web Site .................................................................. 11  
Features................................................................................ 12  
Help and Helpful Hints ........................................1  
Where is the Help Key? ......................................................... 2  
What Does Help Do? ............................................................. 2  
Help List ................................................................................ 3  
Function List ......................................................................... 3  
Saving Money ....................................................................... 4  
Saving Time .......................................................................... 6  
Help Button ...................................................................... 6  
Speed Dial Numbers ......................................................... 6  
DualAccess ....................................................................... 6  
www.konicabt.com ........................................................... 6  
Helpful Hints ......................................................................... 7  
Send a Fax and Save the Number ..................................... 7  
Checking Information During Transmissions .................. 8  
References......................................................................... 9  
RecordingAddresses and Passwords .............................. 10  
Getting to Know Your Machine ........................14  
Components ........................................................................ 14  
Control Panel Keys and Indicators ................................ 19  
One-Touch Keypad ........................................................... 24  
Accessing Second Panel of One-Touch Keys ................. 26  
Signal Tones...................................................................... 26  
User’s Manual  
iii  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Installation ..........................................................27 Selecting Functions and Settings.......................40  
Safety ................................................................................... 28 Navigating the Function Menu ........................................... 41  
Installation Hints .............................................................. 28  
Operation and Maintenance ............................................. 29  
Toner Cartridge and Image Drum Handling ..................... 29  
Toner Emergency First Aid ............................................... 30  
Getting Started .................................................................... 30  
Where to Install Your Fax Machine .................................. 30  
Unpacking ......................................................................... 31  
Setting Up Your Fax Machine ............................................. 32  
Installing the Toner Cartridge ........................................... 34  
Attaching the Document Stacker ...................................... 36  
Connecting to the Telephone Line ................................... 36  
Connecting Optional External Devices............................ 37  
Handset ........................................................................... 37  
Telephone ....................................................................... 37  
Answering Machine........................................................ 38  
Answering Machine and Telephone ............................... 38  
Connecting Power............................................................. 38  
Loading Paper ................................................................... 39  
Primary Menu Functions .................................................. 41  
Using the Help Key ........................................................ 42  
Setting Features................................................................. 42  
Using Step Access ............................................................. 43  
Using SpeedAccess........................................................... 44  
SpeedAccess Numbers ................................................... 44  
iv  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting Basic Features........................................48  
Setting the Date and Time ................................................... 48  
Setting the Language .......................................................... 48  
Setting Your Fax Machine’s ID............................................ 49  
TSI/CSI ........................................................................... 49  
Sender ID ........................................................................ 49  
Setting the TSI/CSI and Sender ID ................................. 49  
Setting the Answering Mode ............................................... 50  
Procedure .......................................................................... 50  
List of Modes .................................................................... 50  
Auto Receive Mode [FAX] ............................................. 50  
Manual Receive Mode [TEL]......................................... 51  
Telephone/Fax Mode [T/F] ............................................ 51  
TelephoneAnswering Device Mode [TAD].................... 51  
Memory Reception Mode [MEM] ................................. 52  
Forwarding Mode [FWD] ............................................... 52  
PC Fax Mode [PC] .......................................................... 52  
Dial and Incoming Call Parameter Settings ........................ 53  
Setting Dial and Incoming Call Parameters...................... 53  
Dial Parameter Settings ..................................................... 54  
Redial Tries .................................................................... 54  
Redial Interval ................................................................ 54  
Auto Start ........................................................................ 54  
Dial Tone Detect ............................................................. 54  
Busy Tone Detect ........................................................... 55  
Tone/Pulse (MF/DP) ....................................................... 55  
Tone (MF) Duration ........................................................ 55  
PBX LINE ....................................................................... 55  
FLASH/EARTH/NORMAL ............................................ 56  
DIAL PREFIX ................................................................. 56  
Incoming Call Parameters ................................................. 57  
Incoming Ring ................................................................ 57  
Remote Receive.............................................................. 57  
Continuous Tone ............................................................ 58  
PC/FAX Switch ............................................................... 58  
User’s Manual  
v
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Other Basic Parameters ........................................................ 59  
Monitor Volume ................................................................ 59  
BuzzerVolume .................................................................. 59  
User Language .................................................................. 59  
Paper-Size Setting ............................................................. 60  
Connecting to a PBX........................................................... 60  
Entering a PBX Dial Prefix ............................................... 61  
Clearing the PBX Dial Prefix ............................................ 61  
Programming Speed Dial Numbers .................62  
Types of Speed Dial Numbers ............................................. 63  
One-Touch Speed Dials..................................................... 64  
2 or 3 Digit Speed Dials.................................................. 65  
Group Faxing .................................................................. 65  
Programming One-Touch and 2 or 3 Digit Speed Dial  
Numbers ............................................................................... 66  
Collect Information........................................................... 66  
Program the Information ................................................... 68  
Programming a Speed Dial ............................................ 71  
Clearing a Speed Dial ..................................................... 73  
Chain Dialing.................................................................... 74  
Creating a Chain Dial Number ....................................... 74  
Dialing the Chain Dial Number...................................... 74  
Programming a Group ...................................................... 75  
vi  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Basic Faxing .......................................................76  
Document Guidelines.......................................................... 76  
General .............................................................................. 76  
Single Page Specifications ............................................. 77  
Multiple Page Specifications ......................................... 77  
Loading Documents ............................................................ 78  
Resolution ...................................................................... 79  
Contrast .......................................................................... 79  
Sending a Fax ...................................................................... 80  
Using a One Touch Speed Dial Key ............................... 80  
Using 2 or 3-digit Speed Dial ......................................... 80  
Using the Search Function ............................................. 81  
Using the Numeric Keypad ............................................ 81  
Using An External Telephone......................................... 81  
Rejecting Unsolicited Fax Messages .................................. 82  
Closed Network................................................................. 82  
Setting a Closed Network ................................................. 82  
Power Failures ..................................................................... 83  
Power Outage Report ........................................................ 83  
Display Messages ................................................................ 84  
Basic Faxing Situations ...................................................... 85  
Real-Time Dialing ............................................................ 85  
Redialing .......................................................................... 85  
Confirming Results ........................................................... 85  
Stopping a Transmission .................................................. 86  
Receiving Faxes Manually ............................................... 86  
No Paper Reception .......................................................... 87  
No Toner Reception .......................................................... 87  
Receiving Faxes to Memory ............................................... 88  
When Are Faxes Received to Memory?............................ 88  
WhenAre Memory Messages Printed? ............................. 88  
Memory Message Limitations .......................................... 89  
Active Memory Files Report ............................................ 89  
Printing the Active Memory Files Report ...................... 89  
Printing Messages Stored in Memory............................... 90  
Canceling Messages Stored in Memory ........................... 90  
Erasing Messages Received in Memory Without Printing  
Them ............................................................................... 90  
Messages in Memory and Power Losses........................... 91  
Power Outage Report ...................................................... 91  
DualAccess.......................................................................... 92  
What You Can Do While Making Copies ......................... 92  
What You Can Do While Sending a Fax ........................... 93  
What You Can Do While Receiving a Fax ....................... 94  
Making Copies .................................................................... 95  
To Make Copies ................................................................ 95  
Manual Paper Feeder ........................................................ 96  
Face Up Stacking/Face Down Stacking ............................ 97  
User’s Manual  
vii  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending a Fax to Multiple Locations ................98  
Group vs. Broadcast ............................................................ 98  
Group Faxing..................................................................... 100  
What is a Group Fax? ...................................................... 100  
Programming a Group ..................................................... 101  
Deleting and Groups ....................................................... 102  
Sending a Fax to a Group................................................ 103  
Finding a Group Name .................................................... 103  
Group Directory Report ................................................ 103  
Using Speed Dial/Search .............................................. 104  
Broadcasting ..................................................................... 105  
What is a Broadcast Fax? ................................................ 105  
Sending a Broadcast Fax ................................................ 105  
viii  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Advanced Operations ......................................106  
Delayed Faxing ................................................................. 107  
What is Delayed Faxing? ................................................ 107  
Delayed Fax vs. Delayed Batch ...................................... 107  
Sending a Delayed Fax ................................................. 108  
Canceling Delayed Transmissions ............................... 109  
Delayed Batch Transmission .......................................... 110  
Program the Delayed Batch Destination Number ........ 110  
Setting the Batch TX Time Function ........................... 111  
Send a Fax as Part of a Delayed Batch ......................... 112  
Canceling Delayed Batch Transmissions..................... 113  
Priority Transmission ........................................................ 114  
Sending a Priority TX ..................................................... 114  
Confidential Faxes ............................................................ 115  
Programming Personal (Confidential) Mailboxes.......... 116  
Creating a Personal (Confidential) Mailbox................ 117  
Changing a Password ................................................... 118  
Closing a Mailbox ........................................................ 119  
Sending Confidential Faxes ........................................... 120  
Receiving Confidential Faxes ........................................ 121  
Knowing Youve Received a Confidential Fax .............. 122  
Confidential Reception Report .................................... 122  
Printing Confidential Faxes ............................................ 122  
Deleting Confidential Faxes........................................... 123  
Call Forwarding ................................................................. 124  
Set a Forwarding Number ............................................. 124  
Set the AutoAnswer Mode to FWD .............................. 125  
Clear Forwarding Mode................................................ 125  
Forward on Paper/Toner Error ......................................... 126  
Setting a Paper/Toner Error Forwarding Number ......... 126  
User’s Manual  
ix  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Relay Faxing ..................................................................... 127  
Using Your Machine as a Relay Initiating Station ......... 128  
Relay Password............................................................. 129  
Relay Group Numbers .................................................. 129  
Relay Key Station (Hub) .............................................. 129  
Contact Number for Relay Broadcast Report............... 130  
Relay Broadcast Report................................................ 131  
Initiating a Relay Broadcast ........................................... 132  
Using Your Machine as a Relay Key Station (Hub)........ 133  
Program the Destination Numbers .................................. 134  
Sending Documents Requested by Another Fax Machine  
(Polling Transmission) ...................................................... 137  
Explanation of Polling Transmission Types .................. 138  
Feeder (Document Tray) Polling .................................... 140  
Memory Polling .............................................................. 141  
Setting Memory Polling ............................................... 141  
Memory Polling (Bulletin) ............................................. 142  
Create a Polling Mailbox ............................................. 143  
Set Bulletin Polling ...................................................... 143  
Printing Polling Documents in Memory ...................... 144  
Create the Destination Group(s) ..................................... 134 Dialing Another Fax Machine to Request Documents  
Create the Relay Password .............................................. 134 (Polling Reception) ........................................................... 145  
Status of Relay Broadcast Report ................................... 135  
Printing the Relay Fax at the Hub .................................. 136  
Printing Faxes Polled into Memory................................ 146  
Cancelling Polled Faxes in Memory .............................. 146  
x
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Customizing Features and Operations ...........147  
Identifying Current Settings ............................................. 148  
Printing a Configuration Report ..................................... 148  
Changing Operation Functions ......................................... 149  
List of Operation Functions ............................................ 150  
Remote Diagnosis......................................................... 150  
Transmission (TX) Mode Default ................................. 150  
Memory Full Save ........................................................ 151  
Instant Dial ................................................................... 151  
RestrictAccess .............................................................. 152  
ECM Function .............................................................. 152  
Sender ID Switch .......................................................... 152  
Pulse Dial Rate ............................................................. 153  
Pulse Make Ratio ......................................................... 153  
Pulse Dial Type ............................................................. 153  
T/F Timer Prg. ............................................................... 154  
CNG Count ................................................................... 154  
Ring Response .............................................................. 154  
Distinctive Ring ........................................................... 155  
Memory Password......................................................... 156  
RestrictedAccess ID ..................................................... 157  
Service Function Settings ................................................. 159  
Long Document Scanning/Transmission ..................... 159  
MYD/DMY ................................................................... 159  
Time/Date Print ............................................................ 159  
TSI Print ........................................................................ 159  
User’s Manual  
xi  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Reports..............................................................160  
Understanding Reports...................................................... 160  
Printing Reports ................................................................ 160  
Printing a Message Confirmation Report..................... 160  
Printing Other Reports.................................................. 160  
List of Reports ................................................................... 161  
Printed from the Menu .................................................... 161  
Automatically Generated ................................................ 161  
Activity Report.................................................................. 162  
Printing the Activity Report ........................................... 162  
Active Memory Files Report ............................................. 163  
Printing the Active Memory Files Report ....................... 163  
Broadcast Confirmation Report ........................................ 164  
Printing the Broadcast Confirmation Report ................. 164  
Telephone Directory .......................................................... 164  
Printing the Telephone Directory ................................... 164  
Group Directory Report ..................................................... 165  
Printing the Group Directory .......................................... 165  
Configuration Report ........................................................ 165  
Printing the Configuration Report ................................. 165  
Function List ..................................................................... 166  
Printing the Function List ............................................... 166  
Message Confirmation Report .......................................... 167  
Printing the Message Confirmation Report .................... 167  
Message Confirmation Report Options .......................... 168  
MCF (Single-Loc)......................................................... 168  
MCF (Multi-Loc).......................................................... 168  
Image in MCF ............................................................... 168  
Err. Report (MCF) ......................................................... 168  
Power Outage Report......................................................... 169  
Broadcast Entry Report ..................................................... 169  
Confidential Reception Report ......................................... 169  
Codes Used in Reports ...................................................... 170  
Result Codes ................................................................... 170  
Communication Codes ................................................... 171  
xii  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Maintenance .....................................................172 Options andAccessories ..................................186  
Cleaning the Scanner Path .............................................. 172 Obtaining........................................................................... 186  
Replacing the Toner Cartridge .......................................... 173  
Toner Yield ...................................................................... 173  
Replacing the Image Drum................................................ 177  
Image DrumYield ............................................................ 177  
Resetting the Drum Counter ........................................... 179  
Part Numbers ................................................................... 187  
Consumables ................................................................ 187  
Options ......................................................................... 187  
Descriptions....................................................................... 188  
Second Paper Tray .......................................................... 188  
Handset ........................................................................... 188  
Multifunction Printer (MFP) PC Interface Kit ................ 188  
600 dpi TX Kit ................................................................ 188  
Memory Expansion......................................................... 189  
Dual Line ..........................................................180  
What is Dual Line? ............................................................ 180  
Benefits of Dual Line ........................................................ 180  
Basic Operations ............................................................... 181  
Unpacking ....................................................................... 183  
Connecting to the Second Telephone Line .................... 184  
Displays, Reports, and Beeps ............................................ 184  
Setting the Option Line Type for the Second Line ........... 185  
Setting Memory Transmissions to Use the Second Line .. 185  
User’s Manual  
xiii  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Problem Solving ...............................................190 Specifications ....................................................209  
Printing a Cleaning Page................................................... 190 Dialing............................................................................... 209  
Clearing a Document Jam ............................................... 191 General .............................................................................. 210  
Clearing a Printing Paper Jam ........................................... 192  
Display Panel Messages .................................................... 196  
Normal Display in Standby Mode .................................. 196  
Error Messages ................................................................ 196  
Counters ............................................................................ 200  
Memory ............................................................................. 211  
Scanning ............................................................................ 212  
Consumables ..................................................................... 212  
Paper Handling .................................................................. 213  
Physical ............................................................................. 213  
Accessing the Print/Scan Counters .............................. 200 Electrical ........................................................................... 214  
Resetting the Image Drum Counter .............................. 200 Environmental ................................................................... 214  
Problem Checklist ............................................................. 201  
Index .................................................................215  
Shipping Your Machine .................................................... 208  
United States and Canada ............................................... 208  
LatinAmerica .................................................................. 208  
xiv  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Help and Helpful  
Overview  
Hints  
This section summarizes the features and capabilities directly  
connected to saving money and time.  
Your fax machine has many features and capabilities that will  
help you  
Details for these features and capabilities are provided in  
other sections of this document.  
operate the machine  
save money  
You may want to use some of our Helpful Hints when  
working with your machine.  
save time  
The Help button provides valuable information to help you  
operate the machine.  
User’s Manual  
1
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Where is the Help Key?  
What Does Help Do?  
The Help key (1) is a control panel key.  
When you press the Help key, a Help List and Function List  
print.  
The Help List is a guide for using key features of the  
machine. It provides step-by-step instructions for using the  
control panel to access or program various machine settings  
and features.  
The Function List is a printout of the menu structure. The  
menu is set up in a multilevel structure of functions, options,  
and settings. For more information, refer to “Selecting  
Functions and Settings.”  
1
2
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Help List  
Function List  
The Help List covers the items listed below.  
The Function List is a report of the product’s menu  
programming structure.  
1
2
3
4
5
6
7
8
9
Program Speed Dial Numbers  
Program Groups  
Use it as a reference while moving through the levels of the  
menu.  
Sending a Fax to Multiple Locations (Broadcast)  
Sending a Fax to a Single Location  
Copying  
It is NOT a report of the current menu settings.  
The Configuration Report provides a list of the current menu  
settings.  
Delayed Faxing  
See “Reports, Configuration Report.”  
Function Settings  
Report Printing  
Message Confirmation Report  
User’s Manual  
3
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Saving Money  
Relay Faxing  
This feature allows you to send documents to one distant  
Most phone services offer lower phone rates during off-peak  
times and for local phone connections.  
fax machine, which then forwards the documents to other  
fax machines. This reduces the total number of long  
distance calls.  
Your fax machine allows you to take advantage of lower  
phone rates. Some savings depend on the options you have  
purchased and the type of fax machines you communicate  
with.  
Here is a typical relay fax situation.  
You can specify the time your outgoing faxes will be sent.  
The head office of a company will send a fax to the  
regional head offices. The regional office will forward  
the fax to the local branch offices.  
Delayed Transmission  
This feature allows you to send documents at a specified  
time and date.  
For more information, refer to Advanced Operations,  
Relay Faxing.”  
You do not have to manually start the transmission.  
For more information, refer to Advanced Operations,  
Delayed Fax Transmissions.”  
4
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
ControlAccess toYour Machine  
The machine will only receive or send transmissions to  
specified locations.  
You can control access to your machine. The method you  
use determines the amount of access control.  
The fax numbers you program as Speed Dials will be the  
only numbers your machine communicates with.  
A password must be entered or the machine cannot be  
used  
For more information, see “Basic Faxing, Rejecting  
Unsolicited Fax Messages.”  
The machine can only be used by people who have the  
password. Up to 24 passwords can be programmed.  
How could you use this?  
If different departments share the machine, each  
department could have its own password.  
For more information, see “Customizing Features and  
Operations, Changing Operation Functions, Restrict  
Access.”  
Be sure to record all passwords. Keep the record in a  
safe place. If you forget a password, you will need to  
contact your Authorized Konica Dealer for assistance.  
!
User’s Manual  
5
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Saving Time  
Dual Access  
Help Button  
Your machine can multi-task.  
Press the Help Button to print a Help List and Function Lists.  
You can load and prepare a document for sending while the  
machine is receiving or sending another fax.  
These are great references to use while working with your  
machine.  
You do not have to wait for one operation to finish before  
beginning another.  
See “Help and Helpful Hints.”  
Speed Dial Numbers  
For more information, refer to “Basic Faxing, DualAccess.”  
Speed Dial Numbers (One Touch, 2-Digit, 3-Digit) can be  
programmed with frequently dialed numbers.  
www.konicabt.com  
Konica’s web site, www.konicabt.com, provides the most  
current information available for your fax machine.  
This greatly reduces the number of keystrokes and time  
required when using these numbers.  
You can find information at your convenience, at any time.  
For more information, refer to “Programming Speed Dial  
Numbers.”  
Konica Customer Support  
Konica’s Customer Support tel. number is 1-800-825-5664.  
Our Customer Service Representatives can answer questions  
regarding basic operating procedures, sales and service  
referrals and product information. Our representatives are not  
trained to provide assistance with the use of commercial  
software packages. Please consult your applications manual  
for availability of their support.  
6
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Helpful Hints  
Send a Fax and Save the Number  
If you enter a number to send a fax, and want to save it as a  
Speed Dial number, you can  
Be sure to write the name for any Speed Dial numbers  
you program on the OneTouch Sheet(s).  
!
1
2
3
Enter the number.  
The One Touch Sheet(s) provide space for Speed Dial  
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory. For more information, see “Reports,  
Telephone Directory.”  
Place the document on the feeder.  
PressSpeed Dial/Search.  
The machine goes to the next available (not yet  
programmed) Speed Dial number.  
LOC # displays.  
4
5
PressEnter.  
You are prompted to enter the information for this Speed  
Dial (Name, AlternateTelephone Number,  
Communications Speed, and Echo Protection State.  
6
7
You may enter all of the requested information or press  
Menu/Exit to return to sending your fax.  
Either wait or press Start.  
Wait, and the transmission begins in a few seconds.  
Press Start and the transmission immediately begins.  
User’s Manual  
7
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Quick Message Confirmation Report  
Checking Information During Transmissions  
Your fax machine allows you to check the progress of a fax  
being sent by your machine.  
To quickly print the Message Confirmation Report for the  
most recent transmission performed by the machine, press  
ENTER twice.  
Press the # key twice while a fax is being sent from your  
machine.  
The display will show  
the page number currently being sent  
the current modem speed  
the current compression method  
8
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
References  
There are four very useful reference documents that you  
should print and keep near your fax.  
3
4
Telephone Directory  
This report provides a complete listing of all of the  
telephone numbers programmed into your machine’s  
Speed Dial numbers.  
These documents are very helpful when programming your  
machine.  
1
Help and Function Lists  
See “Reports, Telephone Directory.”  
Press Help and these lists print.  
Group Directory  
The Help List provides instructions for using the control  
panel to access or program various machine settings and  
functions.  
This report provides a complete listing of all of the  
numbers programmed into a specific group. Each group  
has an individual report.  
The Function List is a printout of the menu structure. It  
See “Reports, Group Directory Report.”  
IS NOT a report of current menu settings.  
See “Help and Helpful Hints.”  
2
Configuration Report  
The Configuration Report is a list of the current  
operational settings of your machine.  
See “Reports, Configuration Report.”  
User’s Manual  
9
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Recording Addresses and Passwords  
Be sure to record any addresses and passwords you  
!
program. Keep the record in a safe place. If you forget  
a password, you will need to contact your Authorized  
Konica Dealer for assistance.  
Some of the features that use addresses and passwords are:  
Confidential Faxes  
See “Advanced Operations, Confidential Faxes.”  
Relay Faxes  
See “Advanced Operations, Relay Faxing.”  
RestrictAccess  
See “Customizing Features and Operations, Changing  
Operation Functions, Restrict Access.”  
10  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
Overview  
Konica Web Site  
Thank you for purchasing this fax machine. This desktop,  
plain-paper facsimile machine utilizes advanced light-  
emitting diode (LED) technology for quick and trouble-free  
transmission/reception of data and images. In addition to the  
many standard features, options can expand the machine’s  
capabilities.  
The Konica Web Site provides the most current information  
available on your product.  
An on-line version of this document is available for viewing  
via Konica’s Web Site.  
You may reach the Konica Web Site at: www.konicabt.com  
For information on the options, see “Options and  
Accessories.”  
User’s Manual  
11  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Automatic alternate call. Dials a second (alternative)  
telephone number if the number originally dialed is  
busy.  
The machine includes the following features:  
Help Button. Pressing this button causes the unit to  
print a Help List and the Function List.  
Alphanumeric telephone directory. Search for  
programmed telephone numbers by name.  
Control panel. Special programming keys, a 40-key  
plate for pre-programmed telephone numbers, and a 10-  
key pad for standard dialing and programming.  
72-hour battery backup. If power is lost, messages will  
in memory will be saved for 72 hours.  
80-character display (4 rows of 20 characters). Easy to  
read display for operation guidance, clock display,  
function information, etc.  
33.6K bps transmission rate. Fast, efficient  
communications.  
Large-capacity memory. 4.5 Mbyte. This provides  
storage capacity of up to 360 pages.  
Automatic Document Feeder (ADF). Capacity of up to  
50 sheets of recommended letter/A4 paper.  
Half-tone. Documents with half-tone areas (shades of  
gray, usually graphics) are processed with 64-scale  
gradation (64 levels of gray).  
Speed Dial. Set up to 80 pre-programmed telephone  
numbers for automatic one-touch faxing, as well as an  
additional 150 numbers for 2 or 3-digit entry faxing.  
Advanced transmission and reception functions.  
Includes delayed transmission, broadcasting (multi-  
location transmission), confidential message  
Group Faxing. Create as many as 20 groups of  
telephone numbers and send documents to multiple  
locations with a single selection.  
transmission/reception, relay broadcasting, polling, etc.  
12  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Fax forwarding. Document can be forwarded to a  
designated location after being stored in memory  
(setting can also be used to forward a document when the  
local machine is out of toner or paper).  
Automatic redial and page retransmission. Ensures  
document transmission when a telephone number is busy  
or a problem occurs in the communications process.  
Advanced memory transmission/reception features.A  
number of convenient features including automatic  
reception into memory without printing—ideal for  
reception of confidential communications).  
No paper reception. Allows continued reception of  
documents when toner or paper run out by storing data  
not yet printed in the built-in memory.  
Polling. Allows the transmission/reception of documents  
from remote facsimile machines with polling  
capabilities.  
DualAccess operations. Allows two tasks to be  
conducted at once (e.g., scan and prepare a document for  
transmission while another document is being received).  
Copier function. Make up to 99 copies of a document at  
one time.  
Automatic answering mode detection.Distinguishes  
between incoming fax and voice communications.  
Allows the use of an answering machine on the same  
telephone line.  
Progress reports. Enable tracking of transmission status,  
and machine operations, settings and maintenance  
requirements.  
Closed network. Prevents the reception of unsolicited  
communications.  
Security Features. Enables you to control access to  
your machine and faxes.  
Large Paper Capacity. 250 sheet paper cassette  
(universal size: legal, letter, A4). A 500 sheet optional  
second paper tray is available. With the second tray  
installed, the total capacity of the machine is 750 sheets.  
Confidential Mailboxes (16)  
Personal Mailboxes  
Confidential Reception  
Rejecting Unsolicited (Junk) Fax Messages  
User’s Manual  
13  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Getting to Know  
Overview  
2
Your Machine  
1
Components  
Refer to the illustrations for the location of the item(s).  
3
1
2
Display Panel  
Displays status of machine and operation in progress  
One-Touch Keypad  
Use for one-touch dialing of preprogrammed telephone  
numbers and for entering alphabetic, numeric and  
special characters for programming and ID entries.  
3
Numeric Keypad  
Use to enter telephone numbers, program information,  
and manual dialing.  
14  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
4
5
Manual Paper Feeder Tray  
Fold out for manual paper feed (bypass paper tray).  
9
Use this to feed different types of paper directly into the  
machine.  
7
8
Copy Stacker Release Buttons  
Press these two buttons (one on each side), to gain entry  
to the toner/image drum area.  
6
7
Power Switch  
Press 1 to turn on and 0 to turn off.  
Control Panel (Programming) Keys  
These are the main keys used for programming machine  
settings and operations and navigating through the  
function menu.  
8
9
Document Stacker  
Holds original documents after being faxed or copied.  
Document Guides  
Adjust guides to the width of documents being faxed or  
copied.  
5
User’s Guide  
15  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
10 Document Tray  
Holds documents being faxed or copied.  
11 Document Tray Extension  
Pullout extension supports long (length) documents.  
12 Copy Stacker  
Holds document copies after copying process.  
13 Copy Stacker Extension  
10  
Pullout extension for supporting long documents.  
14 Paper Tray  
11  
12  
Holds 250 sheets of paper (universal type: legal, letter,  
A4)  
15 Paper Indicator  
16  
Shows level of paper remaining in paper tray.  
16 Copy Output Lever  
Up position: copies exit the machine face down.  
Down position: copies exit the machine face up.  
Use this lever when copying or when using the optional  
Network Print or PC Print.  
13  
Options vary according to the the model of your  
!
machine. See “Options and Accessories”  
14  
15  
16  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
17 AC Power Cord Socket  
Plug the AC power cord (supplied with the unit) into this  
socket.  
18 Line Jack  
Jack for connection to main outside telephone line.  
19 Back Cover  
Remove this cover to expose the expansion (installation)  
slots for certain options.  
17  
Options vary according to the the model of your  
!
machine. See “Options and Accessories”  
20 IEEE-1284 Parallel Port  
The optional Multi-Function Printer (MFP) Kit uses this  
port. The MFP software allows your fax machine to  
interface with a computer. With the MFP Kit, your fax  
can function as a printer, scanner, copier and PC-based  
fax machine. A parallel cable is included in the kit.  
Options vary according to the the model of your  
! machine. See “Options and Accessories”  
21 and 22  
TEL Jack 1 (21) and TEL Jack 2 (22)  
18  
Jacks for connecting optional telephone handset,  
external telephone, or answering machine.  
21  
19  
22  
20  
User’s Guide  
17  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
23 LED Printhead  
This black bar is the transfer mechanism that writes  
received/copied information to the image drum.  
Clean the LED when you change the toner cartridge.  
See “Maintenance.”  
23  
24 Image Drum Unit  
The image drum contains a green photosensitive drum  
which receives information from the LED print head and  
transfers it to the printing paper.  
Install a new image drum unit* when Replace Drum  
appears on the display panel.  
24  
* Only install image drum units specified by Konica for  
use in this machine!  
See “Maintenance.”  
25 Toner Cartridge  
This black cylinder, installed inside the image drum unit,  
contains the black power used as the machine’s ink for  
printing data.  
25  
Install a new toner cartridge* when Replace Toner  
Cartridge appears on the display panel.  
* Only install toner cartridges specified by Konica for  
use in this machine!  
See “Maintenance.”  
18  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Control Panel Keys and Indicators  
User’s Guide  
19  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
1
2
Display Panel: Refer to this display for instructions and  
information while the machine is performing operations,  
or when entering information or changing settings.  
4
5
6
Shift Down  
                                                                                                                                      
                                                                                                                                      
Key:  
Use this key to:  
-
-
Move to the next option in the same operational  
Shift Up Key: Use this key to:  
layer when programming the machine.  
Move to the lower row from the upper row when  
data such as telephone numbers is listed in two  
rows.  
-
Move to the previously selected option in the  
same operational layer when programming the  
machine.  
-
Move to the upper row from the lower row when  
data such as telephone numbers is listed in two  
rows.  
Shift Right Key:  
Use this key to:  
-
Move to the next operational layer in the  
3
Shift Left Key: Use this key to:  
programming of the machine.  
Determine/register a menu option or setting.  
Move the cursor to the right during normal  
operation.  
-
Return to the previous operational layers in the  
programming of the machine.  
Move the cursor to the left during normal  
operation  
-
-
-
Alarm Indicator: This indicator light flashes and an  
alarm sounds as an alert for problems that occur. To turn  
off the alarm indicator, press the Stop key and correct the  
problem.  
20  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
7
Enter Key:  
11 Clear Key: Use this key to cancel ID, telephone number  
and programming entries.  
Use this key to:  
12 Menu/Exit: Use this key to:  
-
-
-
Determine/register a menu option or setting.  
Determine the location of a broadcast operation.  
Display the results of a transmission or printout a  
Message Confirmation Report when the machine  
is in the standby mode with no document set in  
the document tray.  
-
activate the Menu mode when the machine is in  
standby state.  
-
exit the mode and return to standby state.  
13 */Tone Key: If the machine is set for pulse dialing,  
pressing this key will switch from pulse to tone dialing  
during the current call. This key can also be used during  
programming to create numbers with mixed pulse-tone  
operation.  
8
9
Help Key: Press this key to print out Help and Function  
lists.  
Resolution Key (Photo, Ex.fine, Fine, STD indicator  
lights): Use this key to set the desired resolution of the  
fax/copy after loading the document. Use the Photo  
setting when the original document includes half-tone  
images.  
14 0/Unique Key: Use this key as “0” when dialing  
telephone numbers. When programming the Sender ID,  
Location ID, etc., use this key to enter unique characters:  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
10 Type of Original Key (Dark, Normal, Light indicator  
lights): Use this key to set the contrast after loading the  
document. Use Light for originals that are too light,  
Normal for originals with good contrast, and Dark for  
originals that are too dark.  
Internet characters: @ “ (space) % - l  
- l  
The functions as a tilde symbol.  
Umlaut characters: Ä ß Ñ Ö Ü  
Norwegian characters: Æ Å Ø æ å ø  
User’s Guide  
21  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
15 Numeric Keypad: These 12 keys work like the keypad  
on a standard telephone when dialing a telephone  
number. They are also used to move to another  
operation mode, enter numbers, letters and other  
characters when programming the machine, and input  
speed dial numbers after pressing the Speed Dial key.  
The “#” key is used for the creation of groups of  
telephone numbers for batch transmission. After a  
document is loaded, this key can also be used to select  
previously programmed groups of telephone numbers for  
faxing.  
18 Speed Dial/Search Key:After loading a document for  
faxing, press this key and then enter the programmed  
Speed Dial (One-Touch or 2 or 3-digit) number for the  
location. The speed dialing function automatically dials  
the telephone number and transmits the fax. After  
pressing the Search key, you can search corresponding  
location IDs when alphanumeric characters are entered.  
19 Hyphen Key: Use this key as the “-” character when  
programming ID and PBX, public line, international  
telephone or Earthing/Flashing switches. It is also used  
to type the “+” when entering TSI/CSI numbers.  
16 Redial Key: Press this key to automatically redial the  
20 Start/Copy Key:  
last telephone number dialed on the machine.  
Use this key to:  
17 Hook Key: Use this key to open the telephone line for  
manual dialing with the numeric keypad or external  
telephone handset. After pressing the key, you can hear  
the dial tone and dialing code through the machine’s  
speaker.  
-
Start transmission of a document after loading the  
document and selecting the location.  
Start manual fax transmission or reception.  
Return the machine to normal operation from the  
Power Save mode.  
-
-
-
Start the copying function.  
22  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
21 Stop Key:  
Use this key to:  
22 One-Touch Keypad Latch to Second Panel: Lifting this  
latch rotates the primary label plate for the One-Touch  
keypad, revealing a second panel.  
-
-
Cancel the operation shown on the display.  
Cancel the transmission of a fax (press twice  
within 3 seconds).  
The One Touch Sheet(s) provide space for Speed Dial  
!
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory.  
-
-
Cancel an alarm (Alarm indicator light illuminates).  
Return to higher operational layers when  
programming the machine.  
See “Reports, Telephone Directory.”  
23 One-Touch Keypad: Detailed descriptions of the One-  
Touch Keypad functions are provided in a different  
section of this document.  
See “Getting to KnowYour Machine, One-Touch  
Keypad.”  
24 One-Touch Labels: After programming a telephone  
number into a One-Touch key, write the name of the  
location on the label for the One-Touch key. Remove the  
plastic covering the label, use a pencil to write the name,  
and then replace the cover.  
You may need replacement (blank) labels.  
See “Options and Accessories, Obtaining.”  
User’s Guide  
23  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
One-Touch Keypad  
Using One-Touch Keys for Programming  
Use these keys for quick, one-touch dialing and the  
programming of other machine operations. In addition to the  
ability to assign telephone numbers (up to 40 digits each) to  
a One-Touch key, alphanumeric names of up to 15 characters  
in length can be registered (Telephone Directory).  
The One-Touch keys are also useful in the programming of  
names in the machine memory. In addition to the  
alphanumeric keys, a number of special keys are provided for  
programming convenience:  
Alphabet Keys (One-Touch keys #1-27, except #20): When  
programming the Sender ID and Location ID, use these keys  
to enter alphabet characters.  
Using One-Touch Keys for Dialing  
To use One-Touch keys for dialing, after the telephone  
number(s) for the key have been programmed, simply load  
the document to be faxed and press the key of the location  
where the fax is to be sent. Two telephone numbers can be  
programmed for each One-Touch key, a primary number that  
is always dialed first, and an alternate number that is  
automatically dialed if the first number is busy or the call is  
not answered.  
Unique Key (One-Touch key #20): Use the same as the “0”  
of a 10-keypad. Also used to enter  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
Internet characters: @ “ (space) % - l  
- l  
The functions as a tilde symbol.  
Umlaut characters: Ä ß Ñ Ö Ü  
Using One-Touch Keys for Search  
Norwegian characters: Æ Å Ø æ å ø  
After pressing the Search key, use these keys to make an  
alphabetical search for names of telephone numbers  
previously programmed.  
Del Key (One-Touch key #30): Use this key to delete  
characters at the position of the cursor in the display panel  
when entering ID, telephone numbers or programming  
functions.  
24  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Caps Key (One-Touch key #31): Use this key to switch  
between uppercase and lowercase when entering  
alphanumeric characters.  
Pause Key (One-Touch key #40): Use this key to enter  
automatic 3-second pauses in dialing when programming  
telephone numbers. For example, use this key to tell the  
machine to wait for an outside or international line to open.  
Pauses in a telephone number dialing sequence are indicated  
by a “P”.  
Space Key (One-Touch key #36): Use this key to enter  
spaces when programming the machine. Unlike the Pause  
key, spaces provide easier reading only and have no effect on  
dialing characteristics.  
Other: Special character keys (, ; @ _ : / \ . +).  
Plus Key (One-Touch key #39): Each fax number entered or  
programmed into the machine can be up to 40 digits long.  
If you need to dial a number longer than 40 digits, you can  
dial the number using any combination of Speed Dial  
numbers or the numeric keypad.  
To enter a chain dial number into a Speed Dial number, press  
the Plus key at the 40th position of the first part of the  
number to indicate it is a chain dial number, then complete  
the process by entering the second part of the number  
following the procedures required for inputting another  
Speed Dial number.  
User’s Guide  
25  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Accessing Second Panel of One-Touch Keys  
To access the second panel of One-Touch keys (41-80), grasp  
the latch at the bottom of the keypad and lift up on the main  
panel, swinging it up and to the right. After pressing the  
desired key(s), close the main panel.  
Signal Tones  
The machine emits sounds to identify specific conditions.  
Key Select Tone: This is a short beep that is emitted each  
time a key is pressed.  
Error Tone: If an inappropriate key is pressed, the machine  
emits three short beeps. If there is a problem with operations  
during communications, the machine emits five long beeps.  
Press the Stop key to stop the beeping (turn the error  
tone off), and then print a Message Confirmation Report to  
check the source of the problem. To print the report, press the  
Enter key twice (with no documents loaded).  
The One Touch Sheet(s) provide space for Speed Dial  
!
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory.  
See “Reports, Telephone Directory.”  
End of Session Tone:At the end of each successful faxing  
session, the machine emits a long beep to confirm that there  
were no errors or problems in the communication.  
Off-HookAlarm Tone: If the machine is equipped with a  
telephone handset, and if the receiver of the handset is left  
out of the cradle when not in use, the machine emits an  
intermittent warbling sound. To turn off the sound, return the  
receiver to its cradle or press the Stop key.  
26  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Installation  
Overview  
To install your fax machine, follow the steps in this section.  
Setting Up Your Fax Machine  
Installing the Toner Cartridge  
Attaching the Document Stacker  
Connecting to the Telephone Line  
Connecting Optional External Devices  
Handset  
Safety  
Installation Hints  
Operation and Maintenance  
Toner Cartridge and Image Drum Handling  
Toner Emergency First Aid  
Getting Started  
Telephone  
Answering Machine  
Answering Machine and a Telephone  
Connecting Power  
Where to Install Your Fax Machine  
Unpacking  
Loading Paper  
User’s Manual  
27  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Safety  
Installation Hints  
The electrical outlet and phone jack should be installed  
near the equipment and should be easily accessible.  
The two TEL terminals on the back of the fax machine are  
only suitable for 2–wire devices. Not all standard  
telephones will respond to incoming calls when  
connected to an extension jack.  
This equipment may not necessarily provide for the  
effective hand-over of a call from a telephone connected  
to the same line.  
The operation of this equipment on the same line as  
telephone or other equipment with audible warning  
devices (such as call waiting) or automatic ring detectors  
may cause false tripping of the ring detector.  
Install your fax machine in a dust-free location away from  
direct sunlight  
Do not plug your fax machine into a power source shared  
by equipment that produces electrical noise (e.g., air  
conditioners).  
Leave electronic adjustments to authorized service  
personnel  
The LINE terminal connects your fax machine to a  
standard telephone line. To avoid damage to your  
telephone system or to the fax machine, do not plug your  
fax machine into anything other than a standard RJ-11C  
jack.  
Your fax machine is intended to be grounded electrically  
and is equipped with a three-wire grounded power cord.  
For your safety, do not attempt to defeat your power cords  
grounding plug.  
28  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Operation and Maintenance  
Toner Cartridge and Image Drum Handling  
Leave unused toner cartridges and image drums in their  
packages until needed. When replacing a toner cartridge  
or image drum, re-use the packaging to dispose of the old  
toner cartridge or image drum.  
Do not expose these components to light for more than  
five minutes. Never expose the green drum (inside the  
image drum unit) to direct sunlight.  
Always hold the image drum by the ends—never by the  
middle. Never touch the green drum inside the image  
drum unit.  
Exercise care when removing the toner cartridge. Do not  
let it touch your clothing or porous materials. The toner  
powder causes permanent stains.  
Use a dry cloth to clean the control panel and the main  
body of the unit.  
Aside from the instructions specifically mentioned in this  
document, your fax machine is not user serviceable. Do  
not attempt to service the machine or lubricate moving  
parts by yourself.  
Pull out the AC plug before trying to remove any objects  
that may have fallen into the machine.  
Immediately disconnect the fax machine if it becomes  
physically damaged and arrange for its repair or disposal.  
When relocating your fax machine, always disconnect the  
telephone line before disconnecting the power cord, then  
reconnect the power cord first.  
This fax machine is not intended to be used in parallel  
with any other telephone devices.  
Small amounts of toner spilled on skin or clothing can be  
readily removed with soap and cold water. Using warm  
water will make removing the stain much more difficult.  
“See next page for Toner Emergency First Aid”  
User’s Manual  
29  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Toner Emergency First Aid  
Eye: Flush eyes with plent of water. If symptoms occur,  
get medical attention.  
Getting Started  
Where to Install Your Fax Machine  
Place your fax machine in a dust-free location away from  
direct sunlight.  
Skin: Was with water and mild soap  
Ingestion: Wash out mouth with water. Drink one or two  
glasses of water, if symptoms occur, get medical attention.  
Inhalation: Remove victim to fresh air. If symptoms  
occur, get medical attention.  
Allow several inches on each side of the fax machine to  
ensure adequate ventilation.  
Make sure that both power and telephone outlets are  
available nearby.  
Choose a location where the relative humidity is between  
20% and 80%, and where the temperature is between 50°F  
(10°C) and 92°F (32°C).  
30  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Unpacking  
Remove contents from the carton. Be sure that all the items  
listed below are included.  
If any items are missing, contact Konica immediately.  
!
Keep your packing materials and carton in case you  
need to ship or transport the unit.  
1 Fax Machine  
2 Toner cartridge  
3 Image drum (inside machine)  
4 Power cord  
5 Telephone line cord  
6 Document Stacker  
7 Documentation  
User’s Manual  
Warranty Information  
User’s Manual  
31  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting Up Your Fax Machine  
2 Press the release buttons located on both sides of the copy  
1 Lift up on the document tray and swing it up and out of  
stacker. Lift up the stacker.  
the way.  
32  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 Move aside the protective sheet and grasp the image drum  
5 Put the image drum cartridge back into place.  
cartridge, then lift it out.  
6 Press down at each end of the image drum cartridge to  
Caution: Do not touch the green drum surface!  
make sure it is installed correctly.  
!
4 Grasp the protective sheet and pull it out.  
User’s Manual  
33  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
2 Unwrap the toner cartridge and gently shake it to  
distribute the toner. Then carefully peel the tape from the  
bottom of the toner cartridge.  
Installing the Toner Cartridge  
1 Lift out the toner well cover and discard.  
3 Holding the toner cartridge with the bottom down, insert  
the left side into the toner well, placing it under the tab  
(a).  
Warning: Be careful when handling the toner cartridge.  
!
!
Do not let toner spill onto your clothing or other porous  
materials. If you experience any problems with toner,  
see the Safety guides at the beginning of this section.  
Important: This machine will only operate using toner  
cartridges specified by Konica for this facsimile  
machine. The use of any other toner will result in the  
display of an operation error and in machine  
malfunction.  
a
34  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 Lower the right side down into the toner well.  
6 Close the copy stacker and document tray. Make sure the  
cover is firmly closed.  
5 Push the lock lever (in the direction of the arrow) until it  
stops.  
User’s Manual  
35  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Attaching the Document Stacker  
Attach the document exit stacker on the back of the machine  
using the latching mechanism provided.  
Connecting to the Telephone Line  
1 Insert one end of the telephone cord into the LINE jack in  
the back of the machine.  
2 Insert the other end into your wall telephone jack.  
36  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Connecting Optional External Devices  
Handset  
Telephone  
Important: Any external telephone or answering  
If you purchased an external handset option with your fax  
machine, follow these instructions to install it.  
!
machine connected to your fax machine must be FCC  
(US) or CSA (Canada) approved.  
1 Plug in one end of the handset cord into the handset and  
the other end into the jack on the front of the cradle. Place  
the handset in the cradle.  
1 Insert one end of the telephone cord into the TEL jack on  
the back of the fax machine.  
2 Insert the other end into the jack in your external device.  
2 Insert the supplied telephone cord into the jack located on  
the back of the cradle.  
3 Insert the end of the cord into the TEL jack on the back of  
the fax machine.  
The two TEL jacks are provided to allow you to connect  
!
both an external handset and an answering machine.  
User’s Manual  
37  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Answering Machine  
Refer to “Connecting an External Telephone.”  
Connecting Power  
1 Plug the power cord into the back of the unit.  
You must have the TAD mode feature turned on for an  
!
answering machine to work with your fax machine. See  
“Setting Basic Features, Setting the Answering Mode.”  
Answering Machine and Telephone  
1 Connect your answering machine to your fax machine.  
2 Plug your external telephones cord into the telephone  
jack on your answering machine.  
You must have the TAD mode feature turned on for an  
!
answering machine to work with your fax machine. See  
“Setting Basic Features, Setting the Answering Mode.”  
2 Plug the other end into a grounded AC power outlet.  
3 Turn on the power switch.  
38  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 Pull out the paper tray.  
Loading Paper  
Your fax machine can hold up to 250 sheets of standard-  
weight (20 lb. [75 g/m2]) paper in letter, legal, andA4 sizes.  
For best results, use paper specially made for laser printers or  
photocopiers.  
Load paper into the tray print side DOWN.  
!
If you are loading letterhead, place the paper print side  
down, with the letterhead near the handle part of the  
tray.  
2 Adjust the paper guides (a) to the width of your paper. Set  
the left guide all the way to the left. Set the right guide to  
the marker for the size youre using.  
If you are receiving a document created on legal-size  
3 Lift up the paper length adjustment guide (b) and set it to  
the length of your paper. If using legal size paper, rotate  
the extension (c) at the back of the tray.  
!
!
paper, the document will be reduced to fit on letter size  
paper. The vertical length of the received page image is  
automatically reduced to fit on the paper loaded, down  
to 75% of the original length.  
c
Your fax machine is set at the factory to use letter size  
paper. To use a different paper size, change the 1’ST  
PAPER SIZE user function setting to match your new  
paper size.  
b
c
a
See “Setting Basic Features, Other Basic Parameters,  
Paper-Size Setting.”  
a
4 Remove the paper from its wrapper. Note the “print side”  
notice printed on the label. Fan the paper.  
5 Load the paper into the paper tray, print side down.  
User’s Manual  
39  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Selecting Functions  
Overview  
and Settings  
The display (a) and navigating keys (b) on the control panel  
simplify setting your machine’s functions.  
a
Press Menu/Exit (c) to access the menu.  
The machine functions are organized in a menu structure.  
Functions are shown in the display as you navigate through  
the menu, using the navigation keys. If a document is loaded,  
menu functions for sending documents are displayed first. If  
no document is loaded, other menu functions are displayed.  
b
c
40  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Navigating the Function Menu  
The menu is set up in a multilevel structure of functions,  
options, and settings. A function can include a number of  
options and settings.  
Primary Menu Functions  
Delayed TX  
Delayed Batch TX  
Priority TX  
For example, Polling TX/RX includes 2 options—Polling  
TX and Polling RX. Each of these options includes a number  
of possible settings.  
Confidential TX  
Relay Initiate TX  
Polling TX/RX  
Print From Memory  
Report Print  
Menu Structure  
Function  
Options  
Settings  
Location Program  
Setup  
Counter  
Printer Cleaning  
User’s Manual  
41  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using the Help Key  
Setting Features  
To see how the menu is organized, press HELP (1). Your  
machine prints Help and Function Lists, which provide  
instructions for accessing menu items. These are helpful  
when you are setting your machine’s features.  
There are two ways to navigate through the functions:  
StepAccess  
The step access method moves through the function menu  
step by step. It lets you see your choices at each level.  
See “Help and Helpful Hints.”  
SpeedAccess  
If you know exactly what settings you want to change, the  
speed access method takes you directly to most points on  
the menu. Speed access numbers are only assigned to Set  
Up menu functions.  
1
42  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using Step Access  
To navigate through the various functions step by step, use  
the navigation keys:  
Press the MENU/EXIT key to activate the function menu  
mode and to exit the function menu mode and return to  
standby state.  
Press SHIFT UPto move to the previous function or  
option  
Press SHIFT DOWN to move to the next function or to  
move from the upper row to the lower row when data is  
entered in two rows.  
Press SHIFT LEFT to move to the previous function or  
to move the cursor to the left.  
Press SHIFT RIGHT to move the cursor to the right.  
Press ENTER to set an option.  
Press CLEAR to clear entered data.  
User’s Manual  
43  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using Speed Access  
If a function has a speed access number, type in the number at  
the menu display prompt to access the function.  
Speed Access Numbers  
There are seven types of speed access numbers.  
Speed access numbers must be entered in two-digit format  
(for example, 00 or 99).  
Clock Adjustment  
ID/Password Programming  
Machine Settings  
Dial Options  
A list of speed access numbers follows this section.  
Here is an example of using speed access.  
To access the Redial Tries function, you only need to press  
three keys.  
Incoming Options  
Report Options  
From the standby mode with no document loaded:  
1 PressMenu/Exit.  
LAN Options  
The speed access numbers and their assigned functions are  
listed in the following sections.  
2 Press 4 key.  
3 Press 0 key.  
4 Redial Tries function appears.  
5 Enter the setting you want.  
44  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
SpeedAccess Numbers (by Type)  
ClockAdjustment  
Machine Settings  
10 AutoAnswer Mode  
11 Monitor Volume  
12 Buzzer Volume  
13 User Language  
14 Remote Diagnosis  
15 TX Mode Default  
16 No Toner Memory Receive  
17 Memory Full Save  
18 Instant Dial  
00 Clock Adjustment  
ID/Password Programming  
01 TSI/CSI  
02 Sender ID  
03 Personal Box  
04 Memory Password  
19 Restrict Access  
20 ECM Function  
21 Closed Network  
22 Toner Save  
23 Sender ID Switch  
24 1st Paper Size  
25 2nd Paper Size  
This is active only when the second paper tray is  
installed.  
User’s Manual  
45  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
SpeedAccess Numbers (by Type)  
Dial Options  
Incoming Options  
60 Incoming Ring  
61 Remote Receive  
62 T/F Timer Program  
63 Continuous Tone  
64 PC/FAX Switch  
65 CNG Count  
40 Redial Tries  
41 Redial Interval  
42 Auto Start  
43 Dial Tone Detect  
44 Busy Tone Detect  
45 MF/DP  
66 Ring Response  
67 Distinctive Ring  
Report Options  
46 Pulse Dial Rate *  
47 Pulse Make Ratio *  
48 Pulse Dial Type *  
49 MF Tone Duration *  
50 PBX Line  
70 MCF (Single Loc.)  
71 MCF (Multiple Loc.)  
72 Message in MCF  
73 Error Report (MCF)  
51 Flash/Earth/Normal *  
52 Dial Prefix  
* Settings for 46, 47, 48, 49, and 51 should only be  
changed by Authorized Service Technicians.  
46  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
SpeedAccess Numbers (by Type)  
LAN Options  
Functions 80 to 85 are reserved for future options.  
!
User’s Manual  
47  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting Basic  
Overview  
Features  
Setting the Language  
Setting the Date and Time  
1 Press Menu/Exit to enter the menu.  
Follow these instructions to set the date and time:  
2 Using the numeric keys (0-9), enter speed access number  
1 Press Menu/Exit to enter the menu.  
13.  
2 Using the numeric keys (0-9), enter speed access number  
3 Select the language you want to appear on the display  
00. The display shows:  
panel.  
4 Press Menu/Exit to return to standby mode.  
3 Enter the current date (xx/xx/xxxx) and time (hh:mm)  
using the numeric keys (0-9), press Enter.  
If invalid data is entered, the Enter key will not operate.  
!
4 Press Menu/Exit to return to standby mode.  
48  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting Your Fax Machine’s ID  
Setting the TSI/CSI and Sender ID  
1 Press Menu/Exit to enter the menu.  
Fax machines must identify the sender (Sender ID) and the  
sender’s telephone number (TSI/CSI) on each page of every  
fax sent.  
2 Input speed access number 02.  
3 Input up to 20 numbers and characters (0-9/Hyphen/  
Important: Programming this information into your fax  
Space/+), pressEnter.  
!
machine is required by law in the United States.  
4 PressMenu/Exit.  
TSI/CSI  
This is the telephone number of your fax machine. This  
number is printed at the top of the faxes you send, and  
appears on the displays and reports of other fax machines you  
are communicating with. A TSI/CSI can be up to 20  
characters long.  
Sender ID  
This is a descriptive title that identifies the sender—usually  
the location of your fax machine or the name of your  
company or office. It is printed at the top of every fax you  
send. You can enter up to 32 characters. The first 16  
characters will also be used as your Personal ID, which may  
appear on the displays or reports of other fax machines you  
are communicating with.  
User’s Manual  
49  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting the Answering Mode  
List of Modes  
Auto Receive Mode [FAX]  
Manual Receive Mode [TEL]  
Telephone/Fax Mode [T/F]  
TelephoneAnswering Device Mode [TAD]  
Memory Reception Mode [MEM]  
Forwarding Mode [FWD]  
Procedure  
1 Press Menu/Exit to enter the menu.  
2 Input speed access no. 10 (AutoAnswer)  
3 Pressor to select the desired mode, press Enter.  
4 Press Menu/Exit to return to standby mode.  
Set the answering mode based on how you want your  
machine to answer calls and what telephone equipment is  
connected to it.  
PC Fax Mode [PC]  
Choose the mode that best fits your needs.  
Auto Receive Mode [FAX]  
Your machine is connected to a telephone line reserved only  
for fax communication.  
This is the factory setting.  
Your machine assumes all incoming calls are fax messages  
and automatically receives all incoming fax messages.  
50  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Manual Receive Mode [TEL]  
You use the same line for both fax and telephone calls and  
the majority of your incoming calls are telephone calls.  
Telephone Answering Device Mode [TAD]  
You have an external, optional answering machine  
connected to your fax machine.  
To use this feature, you must have an external, optional  
handset or telephone connected to your fax machine.  
In this mode, your machine detects whether an incoming call  
is a fax or voice call. If it is a fax call, your machine receives  
the fax. If it is a voice call, your machine rings, then your  
answering machine activates. If you set the Remote Receive  
user function, the caller can send a fax at any time during or  
after the recorded message by using their keypad to enter the  
remote receive number you have programmed. This number  
activates fax reception. Add something like this to your  
answering machine message: “To send a fax now, press XX  
[the programmed number.]”  
When someone calls, your machine rings like a telephone.  
You can answer from an external telephone connected to  
your machine. If you pick up the hand set and hear fax  
machine tones, press the Start key to receive the fax. If you  
do not answer the phone and someone tries to send you a fax  
message, your machine will not accept it.  
Telephone/Fax Mode [T/F]  
Incoming calls are a mix of fax and telephone calls.  
See “Setting Basic Features, Dial and Incoming Call  
Parameter Settings, Incoming Call Parameters.”  
To use this feature, you must have an external, optional  
handset or telephone connected to your fax machine.  
The display will show Lift Handset.  
In this mode, your machine detects whether the incoming call  
is a fax or a voice call. When the call is from another fax  
machine, your machine switches to fax mode and receives the  
message. When the call is a voice call, your machine rings  
like a telephone. If you do not answer, it switches back to fax  
mode to allow the calling party to manually send a fax.  
User’s Manual  
51  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Reception Mode [MEM]  
PC Fax Mode [PC]  
Received data is not printed but is stored into memory, even  
if there is fax paper on which to print.  
This mode is available only if an optional MFP Kit is  
installed.  
Options vary according to the model of your machine.  
See “Options and Accessories.”  
!
Use the Print Operation function to print out data stored in  
memory during Memory Reception mode. You can set a  
password (USER PROGRAMMING under MEM.  
PASSWORD PRG) to disable the Memory Reception mode.  
Incoming faxes are stored on you computer’s hard disk  
instead of printing immediately.  
Forwarding Mode [FWD]  
All fax communications are received into memory, then  
forwarded to another telephone number.  
This mode is only available when the machine is connected  
to a personal computer via optional multifunction printer  
(MFP) software. When activated, the machine forwards the  
call directly to the computer. This lets you work with faxes  
on your computer using the software included with the MFP  
option.  
When set to this mode, the machine receives all fax  
communications into memory, and then automatically sends  
the messages to the telephone number programmed into the  
Call Forwarding function. This function displays only when  
a forwarding number has been programmed.  
52  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dial and Incoming Call Parameter  
Settings  
Setting Dial and Incoming Call Parameters  
1 Press Menu/Exit to enter the menu.  
These settings allow you to control the way your machine  
dials telephone numbers and receives incoming calls. Setting  
these functions before beginning use of your machine will  
make your fax communications more efficient.  
2 Input the speed access number for the dial or incoming  
call parameter you want to change.  
3 Use or to select the desired setting, Press Enter.  
4 Press Menu/Exit to return to standby mode.  
User’s Manual  
53  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dial Parameter Settings  
Auto Start  
Speed Access no. 42.  
Redial Tries  
Speed access no. 40.  
With this function set to ON, the machine automatically  
begins dialing as soon as a location is selected by pressing a  
One-Touch key or by entering another Speed Dial number.  
There is no need to press the Start key.  
This function controls how many times your machine  
automatically redials a number that is busy or does not  
answer.  
Available settings are from 0 to 10 tries.  
Available settings are ON and OFF.  
3 tries is the default setting.  
ON is the default setting.  
Redial Interval  
Speed access no. 41.  
Dial Tone Detect  
Speed access no. 43  
The function controls how long your machine waits between  
each automatic redial attempt.  
This function allows your machine to wait for and detect a  
dial tone before dialing. Set to ON, a dial tone must be  
detected.  
Available settings are from 1 to 6 minutes.  
The default setting is 3 minutes between dialing attempts.  
Available settings are ON and OFF.  
ON is the default setting.  
54  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Busy Tone Detect  
Tone (MF) Duration  
Speed access no. 44  
Speed access no.49  
This function allows your machine to detect a busy tone  
when sending a fax.  
If the machine is set to the MF dialing method, this function  
controls the duration of the tones used for dialing.  
Available settings are ON and OFF.  
Tone duration varies by country.  
Available settings are 75, 85, and 100 ms.  
100 ms is the default setting.  
ON is the default setting.  
Tone/Pulse (MF/DP)  
Speed access no. 45  
PBX LINE  
This function controls which method your machine uses for  
dialing.  
Speed access no. 50  
This function must be ON if your machine is connected to a  
PBX. Once this function has been turned on and the access  
digit function has been programmed, your machine  
recognizes the access digit you use in your PBX to get an  
outside line.  
DP: dial pulse dialing, which uses monotone pulses to dial a  
number like a rotary telephone,  
MF: multi-frequency dialing (touch tone), which uses  
different tones to dial a number.  
Available settings are on and OFF.  
MF is the default setting.  
OFF is the default setting.  
To change this setting, see “Setting Basic Features,  
Connecting to a PBX.”  
User’s Manual  
55  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
FLASH/EARTH/NORMAL  
DIAL PREFIX  
Speed access no. 51  
Speed access no. 52  
This function sets the type of PBX line your machine is  
connected to (if your machine is connected to a PBX).  
If your machine is connected to a PBX, use this function to  
tell your machine what access number is used to obtain an  
outside line from your PBX. You can enter up to 4 digits.  
Available settings are NORMAL (N), flash (F) and earth (E).  
Available settings are ON and OFF.  
NORMAL (N) is the default setting.  
OFF is the default setting.  
To change this setting, see “Setting Basic Features,  
Connecting to a PBX.”  
56  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Incoming Call Parameters  
Remote Receive  
Incoming Ring  
Speed access no. 61  
Speed access no. 60  
This function allows switching from telephone to fax mode  
to receive an incoming fax. Use the keypad on the optional  
handset or external telephone to enter the remote receive  
number programmed into the machine.  
This function offers a soft ringing sound through the  
machine’s built-in speaker when a call is received.  
If the function is set to OFF, the machine does not emit a  
ringing sound during incoming calls.  
Available settings are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88,  
99, ** or ##.  
If the function is set to ON, the machine emits a ringing  
sound when the machine is set to TEL (manual receive mode)  
or Ring Response is set to 20 sec (except 1 ring). When set to  
DRC, the machine emits a ringing sound for each incoming  
call with the same tone even if the Distinctive Ring  
parameter is set to ON.  
OFF is the default setting.  
Available settings are ON, OFF and DRC.  
ON is the default setting.  
User’s Manual  
57  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Continuous Tone  
SpeedAccess no. 63  
PC/FAX Switch  
Speed Access no. 64  
When this function is set to ON, a completion tone is emitted  
at the end of receiving a fax. Pressing the Stop key turns off  
the tone.  
When set to ON, the machine automatically switches to FAX  
when fax reception by a connected personal computer is not  
possible. Fax reception is disabled when the PC/FAX switch  
is set to OFF.  
Available settings are ON and OFF.  
Available settings are ON and OFF.  
OFF is the default setting.  
ON is the default setting.  
This parameter is available only if an optional MFP Kit  
!
is installed.  
Options vary according to the model of your machine.  
See “Options and Accessories.”  
58  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Other Basic Parameters  
User Language  
Speed Access no. 13  
Monitor Volume  
SpeedAccess no. 11  
Your machine has two languages installed—English and  
Spanish or French, depending on where you purchased it.  
The language programmed is used to display messages on the  
control panel as to well as to print reports.  
The machine is equipped with a speaker for monitoring  
operations. This function provides a 5-level audio  
adjustment of the speaker.  
Available settings are OFF, Low, Mid, High-Mid, High.  
Available settings are English, Spanish, or French.  
Mid is the default setting.  
English is the default setting.  
Buzzer Volume  
SpeedAccess no. 12  
The machine is equipped with a buzzer that sounds when a  
fax communication ends or, if an external telephone is  
connected, when the receiver is not properly returned to its  
cradle after use.  
Available settings are Low, Middle and High.  
Middle is the default setting.  
User’s Manual  
59  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Paper-Size Setting  
Connecting to a PBX  
The machine can support two different paper settings (when  
the 2nd-Tray option is installed).  
Private Branch Exchanges (PBXs) are private telephone  
systems used to route calls internally (for example, in a  
company). When dialing a telephone number, if a prefix  
(access) number is required to open an outside line, the line is  
connected to a PBX. If your machine is connected to a PBX,  
please make the following changes to enable the machine to  
recognize the prefix digits in the telephone numbers used to  
obtain access to the outside line. After dialing the prefix  
digits, the machine waits until the outside line is available  
before dialing the rest of the number.  
1’ST Paper Size  
SpeedAccess no. 24  
Sets the size of the paper loaded in the standard  
(built-in) paper tray. Default setting is Letter.  
2’ND Paper Size*  
SpeedAccess no. 25  
Sets the size of the paper loaded in the second  
(optional) paper tray. Default setting is Letter.  
Service assistance may be required to make changes in  
* This setting is only available when the second tray  
is installed.  
!
some countries.  
Some PBX systems may require additional adjustments  
to the machine.  
If there are any problems with fax communications  
after changing parameters, please contact the nearest  
dealership for assistance.  
60  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Entering a PBX Dial Prefix  
1 Press Menu/Exit to enter Menu.  
Clearing the PBX Dial Prefix  
1 Press Menu/Exit to enter Menu.  
2 Input speed access no. 50 (PBX Line), wait.  
2 Input speed access no. 50 (PBX Line), wait.  
3 Press orto select OFF setting, pressEnter.  
4 Press Menu/Exit to return to standby mode.  
3 Pressorto select ON or OFF setting, pressEnter.  
4 Press until you reach Dial Prefix, press Enter*.  
5 Input the digit(s) normally dialed to obtain an outside line  
from the PBX, pressEnter.  
6 Press Menu/Exit to return to standby mode.  
* Dial Prefix can also be accessed from the main menu by  
entering its speed access code 52.  
Remember that all outside telephone numbers  
!
programmed into the machine must begin with the dial  
prefix of the PBX.  
User’s Manual  
61  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming Speed  
Overview  
Dial Numbers  
You can program (save) frequently dialed numbers into your  
machine. This way, you enter the full number once, and  
access the number with one or a few keystrokes thereafter.  
Each fax number that you enter or program into your  
machine can be up to 40 digits long. If you need to dial  
a number with more digits, use the chain dial feature.  
For more information on chain dialing, refer to  
!
230 spaces are available for programming numbers.  
These spaces have four different types.  
“Programming Speed Dial Numbers, Chain Dialing.”  
One-Touch Speed Dial  
2 Digit Speed Dial  
3 Digit Speed Dial  
Group Dial  
62  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Types of Speed Dial Numbers  
Group Dial Number  
One-Touch Speed Dial Numbers are spaces 01 to 80.  
Speed dial numbers can be grouped together so you can  
quickly fax a document to multiple locations with one key  
touch.  
They are called one-touch because you access them with  
one touch of a button.  
2 Digit Speed Dial Numbers are spaces 81 to 99.  
For more information on group faxing, refer to “Sending a  
Fax to Multiple Locations, Group Faxing.”  
They are called two-digit because you access them by  
entering their two-digit space designation (81 to 99).  
3 Digit Speed Dial Numbers are spaces 100 to 230.  
They are called three-digit because you access them by  
entering their three-digit space designation (100 to 230).  
User’s Manual  
63  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
One-Touch Speed Dials  
For quick and easy faxing operations, you can store up to 80  
telephone numbers in the machine’s memory and send  
documents to a fax number by pressing a single key.  
Your fax machine is equipped with 80 one-touch keys.  
The first 40 are accessed directly from the “top” of the  
control panel. The second 40 are accessed by lifting the  
panel the reach the “bottom” of the control panel. Two 40-  
digit numbers can be programmed to each one-touch key, a  
primary number and an alternative number that is used if the  
primary number is busy or goes unanswered. You can also  
enter a 15 character location ID (name) for each key.  
The One Touch Sheet(s) provide space for Speed Dial  
!
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory. See “Reports, Telephone Directory.”  
64  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
2 or 3 Digit Speed Dials  
Group Faxing  
In addition to one-touch speed faxing, you can program an  
additional 150 numbers for 2 or 3 digit entry faxing.  
Speed dial numbers can be grouped together so you can  
quickly fax a document to multiple locations with one key  
touch.  
2 Digit Speed Dial Numbers are spaces 81 to 99.  
For more information on group faxing, refer to “Sending a  
Fax to Multiple Locations, Group Faxing.”  
They are called two-digit because you access them by  
entering their two-digit space designation (81 to 99).  
3 Digit Speed Dial Numbers are spaces 100 to 230.  
They are called three-digit because you access them by  
entering their three-digit space designation (100 to 230).  
User’s Manual  
65  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming One-Touch and 2 or 3  
Digit Speed Dial Numbers  
Collect Information  
To program your speed dial numbers, follow these  
instructions.  
Gather the following information for each Speed Dial number  
you want to store:  
Programming speed dial numbers has two steps.  
Name  
collecting the information  
Primary Telephone Number (LOC#)  
Alternate Telephone Number (ALT#)  
Communications Speed  
Echo Protection State  
programming the information  
Name  
Use letters, numbers, and symbols, in any combination, for  
the name.  
The name can be up to 15 characters long.  
Primary Telephone Number (LOC#)  
This is the main number.  
The main number can be up to 40 characters long.  
AlternateTelephone Number (ALT#)  
If the main number is busy or does not answer, the machine  
automatically dials this alternate number.  
The alternate number can be up to 40 characters long.  
66  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Communications Speed  
Echo Protection State  
The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and  
4.8 K.  
The available settings are ON or OFF.  
The default setting is OFF.  
The default setting is 33.6 K.  
If you are experiencing problems communicating with a  
remote location in a very noisy telephone area, or with an  
overseas location, set Echo Protection to ON for the one-  
touch key assigned to that location.  
If the machine you are communicating with is an older fax  
machine, and you are having problems communicating with  
it, try adjusting the speed to a lower setting.  
User’s Manual  
67  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Program the Information  
To enter the information for each speed dial number, use one  
of the following input methods.  
Numeric Keypad  
0-9/*/#: Use these keys to enter alphabetic characters  
Other Keys  
Numeric Keypad  
One-Touch Keypad  
(uppercase, lowercase).  
Unique Key: Use this key to enter a variety of unique  
characters.  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
Other Keys  
Internet characters: @ “ (space) % - l  
These keys are used in the programming process.  
- l  
The functions as a tilde symbol.  
They include Menu/Exit, Shift keys, Enter, and Capital  
(CAPS).  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
Umlaut characters: Ä ß Ñ Ö Ü  
Norwegian characters: Æ Å Ø æ å ø  
Hyphen Key: Use this key as the “- ” character when  
programming ID, PBX, public line, or international  
numbers  
Clear Key: use this key to cancel ID, telephone number  
and programming entries.  
68  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
One-Touch Keypad  
Space Key (One Touch key #36): Use this key to enter  
spaces when programming. Unlike the Pause key, spaces  
provide easier reading only and have no effect on  
dialing.  
The One-Touch keypad is arranged like a standard keyboard  
for quick touch typing of names, Sender and Location ID.  
Alphabet Keys: (#1-27, except #20) Use these keys for  
easy entering of alphabetic characters.  
Del Key: (One-Touch key #30): Use this key to delete  
characters at the position of the cursor in the display  
panel when entering, ID, telephone numbers or  
programming functions.  
Caps Key (One-Touch key #31): Use this key to switch  
between uppercase and lowercase when entering  
alphanumeric characters.  
Unique Key (OneTouch key #20): Use the same as the  
“0” of the numeric keypad. Also used to enter:  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
Internet characters: @ “ (space) % - l  
- l  
The functions as a tilde symbol.  
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·  
Umlaut characters: Ä ß Ñ Ö Ü  
Norwegian characters: Æ Å Ø æ å ø  
Pause Key (One-Touch key #40): Use this key to enter  
automatic 3 second pauses in dialing. For example, use  
this key to tell the machine to wait for an outside or  
international line to open. Pauses in a telephone number  
dialing sequence are indicated by a “P.”  
User’s Manual  
69  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
70  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming a Speed Dial  
1
2
3
4
Press Menu/Exit to enter the menu.  
Print the Telephone Directory before you begin  
Press to select Location Program, press Enter.  
The cursor will be at Speed Dial. Press Enter.  
!
programming. This provides a reference of the speed  
dial numbers already programmed.  
Input the speed dial number you want to program, then  
pressEnter.  
See “Reports, Telephone Directory.”  
Be sure to write the name for any Speed Dial numbers  
you program on the OneTouch Sheet(s).  
One-Touch Speed Dial Numbers are spaces 01 to 80.  
They are called one-touch because you access them with  
one touch of a button.  
The One Touch Sheet(s) provide space for Speed Dial  
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory. See “Reports, Telephone Directory.”  
2 Digit Speed Dial Numbers are spaces 81 to 99.  
They are called two-digit because you access them by  
entering their two-digit space designation (81 to 99).  
3 Digit Speed Dial Numbers are spaces 100 to 230.  
They are called three-digit because you access them by  
entering their three-digit space designation (100 to 230).  
User’s Manual  
71  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
6
7
Input the telephone number (LOC #), press Enter.  
Print the Telephone Directory when you finish  
programming. This provides a reference of the speed  
dial numbers already programmed.  
!
Input a name if desired (up to 15 characters), press Enter.  
Input alternate telephone number (ALT#) if desired, press  
Enter.  
See “Reports, Telephone Directory.”  
Be sure to write the name for any Speed Dial numbers  
you program on the OneTouch Sheet(s).  
8
9
Select Communication Speed, pressEnter.  
Select On or Off forEcho Protection, press Enter.  
10 Repeat the above process from Step 3 until you have  
The One Touch Sheet(s) provide space for Speed Dial  
numbers 1 through 80. For Speed Dials 81 and above,  
program the number(s) and print the Telephone  
Directory. See “Reports, Telephone Directory.”  
finished programming.  
11 Press Menu/Exit to return the machine to standby mode.  
12 When finished with the programming of One Touch  
keys, lift off the plastic cover. Use a pencil to write the  
name of the One Touch key you have programmed.  
72  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Clearing a Speed Dial  
Using Clear  
Print the Telephone Directory before you begin  
!
clearing. See “Reports, Telephone Directory.”  
This provides a reference of the speed dial numbers  
already programmed.  
1
2
3
4
Press Menu/Exit to enter the menu.  
Press to select Location Program, press Enter.  
The cursor will be at Speed Dial. Press Enter.  
There are three ways to clear a speed dial number.  
Select the speed dial number to be deleted (One Touch,  
2-digit, 3-digit).  
Programming new information as a replacement to the  
existing speed dial information.  
Using DEL to erase the existing speed dial information.  
Using Clear  
To program new information, refer to “Programming Speed  
Dial Numbers.”  
5
6
7
PressClear.  
PressEnter.  
Press Menu/Exit to return the machine to standby mode.  
To use DEL, refer to “Programming Speed Dial Numbers.”  
When the existing number is displayed, use DEL key to erase  
the information.  
User’s Manual  
73  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chain Dialing  
Each fax number that you enter or program into your  
machine can be up to 40 digits long. If you need to dial a  
number with more digits, use the chain dial feature.  
Dialing the Chain Dial Number  
1
Load the document to be faxed.  
SELECT LOCATION displays.  
2
3
4
5
Select the first Speed Dial Number programmed.  
Wait until SELECT LOCATION displays.  
When prompted, enter the second Speed Dial number.  
Press the Start key to begin sending the fax.  
Creating a Chain Dial Number  
Print the Phone Directory before you begin  
!
programming. See “Reports, Telephone Directory.”  
This provides a reference of the speed dial numbers  
already programmed.  
The remaining part of the number not programmed in  
the first Speed Dial number can also be input manually  
when prompted, using the numeric keypad (step 2).  
!
1
Program the first 39 digits into a Speed Dial number.  
See “Programming Speed Dial Numbers, Programming a  
Speed Dial.”  
2
3
Press the Plus (+) key (One-Touch key #39).  
Program the rest of the number into a different Speed  
Dial number.  
74  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming a Group  
If you often send a fax to many fixed locations, setting up  
these locations as a group will save time.  
See “Sending a Fax to Multiple Locations.”  
User’s Manual  
75  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Basic Faxing  
Overview  
Document Guidelines  
General  
Your machine can transmit documents with normal wear  
(staple holes, letter folds and minor corner folds).  
If you are not sure how a document will fax, first make a  
copy on your machine. Load the document (face down)  
and press the Copy.  
Try to use good quality documents for your fax  
transmission. Documents that work best are typed or  
written with a black felt-tip pen on white (or light) paper.  
Do not send documents that are not rectangular.  
Never use documents that have wet or sticky surfaces,  
wrinkles, staples, or paper clips.  
If your documents are heavily bent, creased or torn, make  
a copy on a photocopier and send the copy instead.  
76  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Single Page Specifications  
Multiple Page Specifications  
Also see “Basic Faxing, Document Guidelines, General.”  
Also see “Basic Faxing, Document Guidelines, General.”  
Width  
For very heavy paper, load and send pages individually.  
Width  
Minimum 5.8 inches (148 millimeters)  
Maximum 8.5 inches (216 millimeters)  
Length  
Minimum 5.8 inches (148 millimeters)  
Maximum 8.5 inches (216 millimeters)  
Length  
Minimum: 5 inches (128 millimeters)  
Maximum: 14 inches (356 millimeters)  
Paper Weight  
Minimum: 5 inches (128 millimeters)  
Maximum: 14 inches (356 millimeters)  
Paper Weight  
Minimum 13 pounds (50 g/m²)  
Maximum 28 pounds (105 g/m²)  
Paper Thickness  
Minimum 13 pounds (50 g/m²)  
Maximum 28 pounds (105 g/m²)  
Paper Thickness  
Minimum 0.002 inches (0.06 millimeters)  
Maximum 0.006 inches (0.15 millimeters)  
Minimum 0.003 inches (0.08 millimeters)  
Maximum 0.005 inches (0.13 millimeters)  
Capacity  
50 sheets of standard paper, 20 pound (80 g/m²)  
User’s Manual  
77  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Loading Documents  
To prevent paper jams and problems during operation:  
1
Adjust the document guides (1) to the width of the paper  
you are using.  
Stack your documents neatly  
Align document edges before loading  
Don’t load different size documents at the same time  
You can load and prepare to transmit a document while  
!
your machine is still sending or receiving another  
message (as long as the document feeder is clear).  
1
This is called Dual Access.  
To do this, load the document, select your location and  
press the Start key. Your document will be sent when the  
current communication ends.  
2
Neatly stack your documents, then insert them face down  
into the document feeder. Adjust the document guides  
for a snug fit.  
78  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
3
4
The machine grips the documents, and pulls in the  
bottom page.  
Resolution  
For normal office documents, use STD (standard)  
resolution (default)  
If necessary, use the Resolution and Type of Original  
keys for the best possible quality.  
For documents with small type or other fine detains, use  
FINE or EX.FINE resolution.  
For documents with photos or many shades of gray, use  
PHOTO resolution.  
Contrast  
For documents with normal contrast (default setting), use  
NORMAL contrast.  
For documents that are too light, use LIGHT contrast.  
For documents that are too dark, use DARK contrast.  
5
Your documents are now ready for faxing or copying.  
User’s Manual  
79  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending a Fax  
Using a One Touch Speed Dial Key  
Press the One-Touch key you have programmed.  
You may send a fax to a single location or to multiple  
locations.  
This section describes faxing to a single location.  
There are two ways to send one fax to multiple locations  
using one fax session: group fax or broadcast fax. See  
“Sending a Fax to Multiple Locations.”  
Procedure  
1
2
Load your documents.  
Using 2 or 3-digit Speed Dial  
Select the entry method, referring to the instructions in  
the following sections.  
1
Press the Speed Dial/Search key.  
2
Enter the Speed Dial number (2 or 3-digit) using the  
numeric keypad.  
Entry methods are:  
One Touch  
3
4
Press the Enter Key. Wait.  
2 or 3 Digit Speed Dial  
Search  
The document will begin faxing.  
Numeric Keypad  
External Telephone  
80  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using the Search Function  
Using the Numeric Keypad  
1
2
3
4
Press the Speed Dial/Search key. The display will show  
ENTER 1’ST CHAR.  
1
Dial as you would on a normal telephone.  
2
If you make a mistake, press the DEL key to back up one  
space, then enter the correct number.  
Using the One-Touch key, enter the first letter of the  
name of the location you want to transmit to.  
3
Press the Start key.  
Repeatedly press to scroll through the list of location  
IDs beginning with the selected letter.  
When the correct location is found, press the Start key to  
begin faxing.  
Using An External Telephone  
To use this feature, you must have an external, optional  
handset or telephone connected to your fax machine.  
1
Pick up the receiver and dial the number. If the receiving  
machine is in automatic reception mode, a high-pitched  
tone will be heard.  
2
3
If someone answers, request that they press the Start key  
on their machine.  
You (the sender) will also need to press the Start key on  
your machine.  
User’s Manual  
81  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Rejecting Unsolicited Fax Messages  
Setting a Closed Network  
Closed Network  
1
2
3
Press Menu/Exit to enter the menu.  
SpeedAccess 21  
Input speed access number 21 (Closed Network); wait.  
If closed network is on, your machine will ONLY accept faxes  
from numbers programmed as Speed Dial Numbers.  
When Closed Network displays, press or to select  
a setting, press Enter.  
This keeps out unwanted faxes (such as advertising).  
4
Press Menu/Exit to return to standby mode.  
You can also set your machine to send faxes to ONLY the  
numbers programmed as Speed Dial Numbers.  
The Closed Network settings are:  
Limited reception (RX)  
Limited transmission and reception (TX/RX)  
No limitations (OFF). This is the default setting.  
If Closed Network is set to TX/RX or RX, your machine  
!
will ONLY accept faxes from numbers programmed as  
Speed Dial Numbers.  
Any numbers NOT programmed as Speed Dials will be  
rejected by the fax machine.  
82  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Power Failures  
A battery in your fax machine prevents the loss of data stored Power Outage Report  
in memory at the time of a power outage.  
Use this report to determine which received messages you  
may have lost, and which transmissions you may have to  
resend.  
Typical memory-backup time with a fully charged battery is  
72 hours.  
For more information, refer to “Basic Faxing, Receiving  
Messages to Memory.”  
If data is in memory when power is restored, the machine  
continues operations from the point when power was lost.  
If the data in memory is lost when power is restored, the  
Power Outage Report prints.  
User’s Manual  
83  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Messages  
Here are some of the messages you may see during a typical  
fax transmission.  
(location)  
The remote location’s Personal ID, TSI/CSI, Location ID or  
the telephone number you entered will identify the location  
during transmission.  
CALLING  
The line is ringing.  
SENDING  
The machine is transmitting a fax.  
RESULT – OK  
The fax was sent successfully.  
COMMUN. ERROR  
If you see this or another error message, a problem occurred  
during the communication. Try resending the fax. For more  
information, see “Problem Solving.”  
84  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Basic Faxing Situations  
Confirming Results  
Real-Time Dialing  
After transmission, press the Enter key once (with no  
documents loaded). A message displays on the control panel,  
confirming your transmission.  
Occasionally you may want to dial numbers in real time, one  
digit at a time. Press the Hook key on your control panel to  
open a telephone line, you will hear a dial tone. Enter the  
number. If an external telephone is connected to your  
machine, you can dial in real time by picking up the handset.  
To print the Message Confirmation Report (MCF), press the  
Enter key a second time.  
See “Reports, Message Confirmation Report.”  
Redialing  
If a line is busy, or there is no answer, the machine waits and  
then automatically redials the number. Also, if the machine is  
transmitting from memory and a communication error occurs,  
it automatically redials the number and sends the fax again.  
You can redial a number at any time by pressing the Redial  
key.  
User’s Manual  
85  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Stopping a Transmission  
Receiving Faxes Manually  
To stop a transmission while it is in progress:  
If you machine is set to the manual receive (TEL) mode,  
follow the instructions below to receive faxes. You need to  
have an optional handset installed, or an external handset  
connected.  
1
Press the Stop key twice.  
The display shows STOPPED.  
2
If documents are stuck partway through the document  
feeder, you may see a RELOAD DOCUMENT message on  
the display. Press the Stop key again. The machine feeds  
the document the rest of the way through the document  
feeder.  
1
2
3
When your telephone or fax machine rings, pick up the  
handset. If a person is on the line, carry on your  
conversation.  
If a signal from a remote fax machine is heard, or if a  
person wishes to fax you a document after a  
conversation, press the Start key.  
When the RECEIVING message appears on the display,  
hang up the handset. The machine will emit a tone  
following disconnection, telling you that the  
transmission was successful.  
86  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
No Paper Reception  
No Toner Reception  
If your machine runs out of paper:  
When your machine is running low on toner it displays  
TONER LOW, REPLACETONER CART.  
A NO PAPER, REPLACE PAPER message appears on the  
display.  
The machine continues to receive faxes in memory.  
Any messages received in memory are printed when the  
paper is replaced.  
If user function 16:NO TONER MEM.RX is set to OFF  
(default setting), and the print quality is still legible, you  
can continue to use the toner cartridge without replacing  
it. When until the print quality is not legible, replace the  
toner.  
If User Function 16:NO TONER MEM RX is set to ON,  
your machine automatically receives and stores messages  
in its memory when toner is low. The message MSG. IN  
MEMORY appears on the display.  
For more information, see “Basic Faxing, Receiving  
Messages to Memory.”  
For more information, see “Basic Faxing, Receiving  
Messages to Memory.”  
User’s Manual  
87  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Receiving Faxes to Memory  
When Are Faxes Received to Memory?  
When your machine is set to Memory Reception Mode  
(MEM), it receives data into memory without printing and  
displays MSG. IN MEMORY.  
Your machine receives messages into memory if:  
you set (program) the machine to receive messages to  
memory  
the machine runs out of paper  
the machine runs out of toner  
See “Setting Basic Features, Setting the Answering Mode,  
Memory Reception Mode.”  
You may want to set your machine for memory reception if  
you receive faxes containing confidential information.  
When Are Memory Messages Printed?  
When messages are received into memory, they will print  
when  
paper is replaced, if the machine ran out of paper  
you request them, if the machine is set to receive messages  
to memory  
when the machine is switched from Memory Reception  
Mode to Auto Receive Mode  
88  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Message Limitations  
Active Memory Files Report  
The amount of memory installed in your machine will  
determine how many messages may be stored.  
This report provides a list of all messages stored in your  
machine’s memory, including documents waiting for  
transmission and documents which have been received and  
not yet printed. Information provided on this report  
includes:  
You always know how much memory is available to you.  
The amount of available memory is shown on the display  
panel. This amount will vary, depending on what has already  
been entered into memory.  
The date and time at which the message was scanned into  
memory for transmission.  
The name or telephone number of the machine you were  
communicating with  
The communication mode used for each transmission or  
reception.  
A battery in your fax machine prevents the loss of data stored  
in memory at the time of a power outage.  
Typical memory-backup time with a fully charged battery is  
72 hours.  
If data is in memory when power is restored, the machine  
continues operations from the point when power was lost.  
The number of pages.  
The result.  
If the data in memory is lost when power is restored, the  
Power Outage Report prints.  
Printing the Active Memory Files Report  
1
2
3
Press Menu/Exit to enter the menu.  
Pressto select Report Print, pressEnter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
User’s Manual  
89  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printing Messages Stored in Memory  
Canceling Messages Stored in Memory  
1
2
3
Press Menu/Exit to enter Menu.  
Erasing Messages Received in Memory Without  
Printing Them  
Pressto selectPrint from Memory, press Enter.  
Pressto select Print Memory Msg., press Enter.  
1
2
3
4
5
Press Menu/Exit to enter Menu.  
If a memory reception password has been set, enter the  
Press to selectPrint from Memory, pressEnter.  
Press to select Print Memory Msg., pressEnter.  
MSG. IN MEMORY, PRINTING displays.  
!
4-digit password. Press Enter.  
4
All data in memory is printed.  
To erase the message instead of printing it, press the Stop  
If you switch to Auto Receive Mode, disabling Memory  
Reception Mode , all messages stored in memory are  
printed out.  
key.  
!
6
7
8
The display shows PRINT MEMORY MSG. MEMORY  
CANCEL?  
Press the to erase the message from your machine’s  
memory.  
Press Enter when done.  
90  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Messages in Memory and Power Losses  
Power Outage Report  
A battery in your fax machine prevents the loss of data stored  
in memory at the time of a power outage.  
Use this report to determine which received messages you  
may have lost, and which transmissions you may have to  
resend.  
Typical memory-backup time with a fully charged battery is  
72 hours.  
If data is in memory when power is restored, the machine  
continues operations from the point when power was lost.  
If the data in memory is lost when power is restored, the  
Power Outage Report prints.  
User’s Manual  
91  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dual Access  
What You Can Do While Making Copies  
Your fax machine’s dual access feature allows you to load  
and prepare to transmit a document while it is receiving or  
sending another fax from memory. This feature increases your  
productivity and reduces the time you spend waiting for  
other operations to finish.  
While your fax machine is making copies, you can:  
1
Continue to receive faxes while copies are printing, if  
your machine is set to receive faxes into memory.  
DualAccess applies  
while making a copy  
while sending a fax  
while receiving a fax  
92  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
What You Can Do While Sending a Fax  
After your fax machine has finished scanning a document  
into memory and while it is transmitting from memory, you  
can:  
For situations 2 and 3, TX Prep Activated displays for  
2-3 seconds. Do not attempt to load documents during  
this short time!  
!
1
2
Make copies.  
Load another document and prepare it for transmission.  
You can continue to load documents as long as memory  
is available in your machine. When the first transmission  
is complete, the next fax is automatically sent.  
3
Enter the fax number before loading a document.  
Why is this important?  
Documents are placed FACE DOWN on the feeder of  
your machine.  
If the only record of the fax number you are dialing is  
printed on the document being sent, it can be difficult to  
remember the number. Entering the number before  
loading the document allows you to see the number  
when keying. Once the number is entered, place the  
document (face down) on the feeder.  
User’s Manual  
93  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
What You Can Do While Receiving a Fax  
For situations 1 and 3, TX Prep Activated displays for  
2-3 seconds. Do not attempt to load documents during  
this short time!  
While your machine is receiving a fax, you can:  
!
1
Load another document and prepare it for transmission.  
You can continue to load documents as long as memory  
is available. When the first transmission is complete, the  
next fax you have loaded is automatically sent.  
2
3
Continue to receive faxes while earlier received  
messages are printing, if your machine is set to receive  
faxes into memory.  
Enter the fax number before loading a document.  
Why is this important?  
Documents are placed FACE DOWN on the feeder of  
your machine.  
If the only record of the fax number you are dialing is  
printed on the document being sent, it can be difficult to  
remember the number. Entering the number before  
loading the document allows you to see the number  
when keying. Once the number is entered, place the  
document (face down) on the feeder.  
94  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
To Make Copies  
Making Copies  
1
Load the document(s) in the document tray.  
Your machine can be used as a convenience copy machine.  
It can product up to 99 copies at one time.  
There are two copy stacker capacities.  
250 sheets for face-down copies  
10 sheets for face-up copies  
Documents fed through the automatic document feeder print  
at 600 dpi.  
Paper used for copying has two possible paper sources.  
paper tray  
manual paper feeder  
2
3
Press Copy. The display shows Number of Copies.  
If only one copy is required, wait. The machine begins  
copying.  
4
5
To make multiple copies, enter the number of copies you  
want. Use the numeric keypad.  
Press Copy again. The machine begins making copies.  
User’s Manual  
95  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Manual Paper Feeder  
Use the manual paper feeder to make a copy on paper  
different from the paper loaded in the paper tray.  
3
Insert a sheet of paper (face up) on the tray and push into  
the slot until the machine grabs hold of the paper.  
1
2
Load the document in the document tray.  
Fold down the manual paper feeder tray.  
4 PressCopy.  
If you are making more than one copy, feed paper  
continuously one sheet at a time.  
!
96  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Face Up Stacking/Face Down Stacking  
You can use the “face up” position only when  
If the lever is set for face up, faxing is disabled.  
!
copying  
The machine can process copies in two ways: stacked with  
printed side up or with print side down. The position of the  
lever located on the side of the machine, above the power  
switch, determines how the copies are stacked.  
using PC Print (MFP option)  
1
2
In the upper position, copies exit the machine face down.  
In the lower position, copies exit face up.  
User’s Manual  
97  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending a Fax to  
Overview  
Multiple Locations  
Group vs. Broadcast  
Individual destination numbers included as part of  
either method may be saved (programmed) into your fax  
machine as One Touch or 2 or 3–digit Speed Dial  
numbers. These saved (programmed) numbers must  
exist before sending a fax.  
There are two ways to send one fax to multiple locations  
using one fax session.  
!
Group  
Broadcast  
See “Programming Speed Dial Numbers.”  
98  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Broadcast Fax  
Group Fax  
A broadcast fax is a fax sent to several locations.  
A group fax is a fax sent to several locations.  
A group fax is meant to be repeated.  
A broadcast fax is a one-time event (not meant to be  
repeated).  
The group (a collection of destination numbers [where the  
The broadcast (a collection of destination numbers [where  
the fax is going] IS NOT saved (programmed) into the  
machine.  
fax is going] IS saved (programmed) into the machine.  
The group is a collection of fax numbers to which you  
regularly or repeatedly send communications. This set of  
numbers is saved (programmed) into the machine.  
Individual destination numbers included as part of the  
!
broadcast fax may be saved (programmed) into your fax  
machine as One Touch or 2 or 3–digit Speed Dial  
numbers. The Broadcast (a collection of individual  
destination numbers) cannot be saved.  
Individual destination numbers included as part of the  
!
group fax may be saved (programmed) into your fax  
machine as One Touch or 2 or 3–digit Speed Dial  
numbers. The Group (a collection of individual  
destination numbers) can be saved.  
User’s Manual  
99  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Group Faxing  
What is a Group Fax?  
If you often send a fax to many fixed locations, setting up  
these locations as a group will save time.  
The locations you use to create a group MUST BE  
programmed as One Touch, 2-digit, or 3-digit Speed  
Dials before you create a group. Refer to  
!
A group fax is a fax sent to several locations.  
A group fax is meant to be repeated.  
“Programming Speed Dial Numbers.”  
The group (a collection of destination numbers [where the  
fax is going to] IS saved (programmed) into the machine.  
You can create up to 20 different groups of telephone  
numbers.  
Each group may have a maximum of 230 locations.  
Each group is listed by a group dial number.  
Each group can be assigned a name (Group ID) for alphabetic  
searches.  
100  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming a Group  
The locations you use to create a group MUST BE  
1 Press Menu/Exit to enter the Menu.  
!
programmed as One Touch, 2-digit, or 3-digit Speed  
Dials before you create a group. Refer to  
“Programming Speed Dial Numbers.”  
2 Press to selectLocation Program, pressEnter.  
3 The cursor will be at Speed Dial, Press to select Group,  
pressEnter.  
4 Input a group dial number (from 1-20), press Enter.  
Print the Group Directory Report before programming  
a Group. This report is a reference of group numbers  
already programmed. See “Reports, Group  
Directories.”  
5 Enter locations by pressing either a One Touch key or the  
Speed Dial number. Press Enter. Continue until all  
locations are entered. Press Start.  
6 Enter a Group ID (name), then press Enter.  
7 Press Menu/Exit to return to standby mode.  
User’s Manual  
101  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Deleting and Groups  
1 Press Menu/Exit to enter the Menu.  
Print the Group Directory Report before deleting a  
!
Group. This report is a reference of group numbers  
already programmed. See “Reports.”  
2 Press to selectLocation Program, pressEnter.  
3 The cursor will be at Speed Dial, Press to select  
Group, pressEnter.  
You can delete an entry in a group, several entries, or  
the entire group.  
4 Input a group dial number (from 1-20), press Enter.  
5 At Select Locations(s), pressEnter.  
To delete an entry, perform the delete procedure for  
only that entry.  
6 Press or to select the entry you want to delete, press  
Clear or Enter. The entry information displays.  
7 Press Clear. The entry is now deleted from group.  
To delete several entries, perform the delete procedure  
for each entry you want to delete.  
8 To delete the group, repeat steps 6 and 7 for all entries in  
the group you want to delete.  
To delete a group, you must first delete all of the  
numbers assigned to the group. Repeat the delete  
procedure as many times as there are entries. When all  
entries are deleted, the group name is automatically  
deleted.  
9 Press Menu/Exit to return to standby mode.  
You DO NOT delete the assigned numbers from their  
Speed Dial locations. You DO DELETE the entries  
assigned to the group.  
102  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending a Fax to a Group  
1 Load your documents.  
Finding a Group Name  
You can find a group name by using the  
2 Enter the group.  
Group Directory Report  
Speed Dial/Search  
There are two ways to enter the group.  
By Name  
If you do not know the name of the group, use the Group  
Directory Report or use the Speed Dial/Search, enter the letter  
a, and scroll through the list.  
By Number  
By Name  
Press the Speed Dial Search key.  
Input the first character of the Group ID.  
The group name will appear on the display.  
By Number  
If you know the name of the group, use the Speed Dial/  
Search, enter the first letter of the name of the group, and  
scroll through the list.  
Group Directory Report  
This report is a reference of group numbers already  
Press the Speed Dial Search key.  
programmed. See “Reports.”  
Press the # key, and enter xx (xx is the number for the  
group).  
Press the Enter key twice.  
The group name will appear on the display.  
3 Press the Start key.  
User’s Manual  
103  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using Speed Dial/Search  
The Speed Dial/Search key allows you to access an  
alphabetical list of the Speed Dial and Group names  
programmed into your machine.  
1 Press the Speed Dial/Search key. The display will show  
ENTER 1-ST CHAR.  
2 Using the One-Touch key, enter the first letter of the name  
If you know the name of the group, use the first letter of the  
name of the group to search.  
of the location you want to transmit to.  
3 Repeatedly press to scroll through the list of location  
If you do not know the name of the group, use the letter A”  
and scroll through the list.  
IDs beginning with that letter.  
This list is an alphabetical list of ALL Speed Dials and  
Groups programmed into the machine.  
All searches are done by the first character entered for  
!
the location name.  
Remember this when programming the name.  
Groups are indicated by a # before the name.  
4 When the correct location is found, press the Start key to  
begin faxing.  
104  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Broadcasting  
Sending a Broadcast Fax  
1 Load the document.  
What is a Broadcast Fax?  
A broadcast fax is a fax sent to several locations.  
2 Enter the programmed location. Use a One-Touch key,  
2 or 3– Digit Speed Dial, Group Directory, or enter a  
number on the numeric keypad.  
A broadcast fax is a one-time event (not meant to be  
repeated).  
The broadcast (a collection of destination numbers [where  
the fax is going to] IS NOT saved (programmed) into the  
machine.  
3 PressEnter.  
4 Repeat Steps 2 and 3 until all locations for the broadcast  
are input.  
The locations you use during a broadcast CAN BE  
!
programmed as One Touch, 2-digit, or 3-digit Speed  
Dials before you create a broadcast. Refer to  
“Programming Speed Dial Numbers.”  
If Auto Start is set to ON (default setting) you will have  
!
2 seconds between steps 2 and 3 (if using a Speed Dial  
and only after the first entry) to input the next location  
before machine begins dialing. To change this, set Auto  
Start (User Function #42) to OFF.  
To delete an entry, press to back up.  
5 At this point, you have three options.  
Press Enter to display the locations for the broadcast.  
Press Enter twice to print the locations for the broadcast.  
Press Start to begin faxing.  
User’s Manual  
105  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Advanced  
Overview  
Operations  
The advanced operations are:  
Delayed Faxing  
Delayed Fax Transmission  
Delayed Batch Transmission  
Priority Transmissions  
Confidential Faxes  
Call Forwarding  
Relay Faxing  
Polling Transmission (sending documents requested by  
another fax machine)  
106  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Delayed Faxing  
Delayed Fax vs. Delayed Batch  
What is Delayed Faxing?  
A delayed fax transmission is one fax sent to one location,  
group, or broadcast, at a time and date specified by you.  
Delayed Faxing allows you to send documents at a specified  
time and date. It frees you from having to manually start the  
transmission. You can scan the document and store the data  
in memory. The fax machine can send documents at different  
specified times (sessions). You can program a delayed  
transmission to occur at any time over the next three days.  
A delayed batch transmission is a little more complicated.  
In a delayed batch transmission, faxes to a single location  
are not sent until a specified time. The faxes are sent at the  
same time every day.  
The number of delayed transmission sessions varies  
according to the model of your fax machine.  
Imagine that your fax machine is located in the main office,  
and you send faxes to your sales force. Your machine can be  
programmed to hold all documents being sent to a fax  
number (salesperson) until a time you specify. When it is  
the specified time, all held documents are sent to the  
number.  
The Konica FAX 9930 can be programmed for 30 sessions.  
Use the 24-hour format to enter times.  
!
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.  
The numbers programmed into One Touch Keys 31 through  
40 are used for delayed batch transmissions.  
Delayed Batch Transmissions can ONLY use One  
!
Touch Keys 31 through 40.  
User’s Manual  
107  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending a Delayed Fax  
8
9
Press Start. The machine scans the document(s) into  
memory, and waits until the programmed time to begin  
transmission.  
1
2
3
4
Load the document(s).  
Press Menu/Exit to enter Menu.  
Press or to access Delayed TX. Then pressEnter.  
Above process can be repeated for up to x times  
(sessions) when memory is available.  
Press or to move between date and time settings,  
and or to move between columns.  
x = the number of sessions available to your model fax  
machine  
5
Input the desired date and time using the numeric  
keypad, press Enter key.  
Konica FAX 9930, up to 30 sessions.  
Enter times following the 24-hour format. For example,  
0800 is 8:00AM, 2000 is 8:00PM.  
10 When the memory is full, you can still do one more  
transmission. Place the documents in the document tray  
and set the machine as instructed in steps 2-7.  
6
7
Delayed TX shows Select Location(s) on the display.  
Enter the desired location using either Speed Dial  
numbers or the numeric keypad.  
108  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Canceling Delayed Transmissions  
To cancel a delayed transmission before it is sent:  
1
2
3
PressStop.  
The display shows Communication Cancel.  
The display shows Location ID or Tel. No. of the delayed  
transmissions currently programmed in the machine.  
4
5
Press or to select transmission to cancel. Press  
Enter.  
The Location ID and Tel. No. of the selected  
transmission will display. After confirmation, press  
Clear.  
6
7
Selected transmission will be canceled.  
For a delayed transmission from the document tray, press  
Stop again to remove the document.  
8
Press Menu/Exit to return to standby mode.  
User’s Manual  
109  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Delayed Batch Transmission  
In a delayed batch transmission, all faxes to a single location  
are held until a specified time. The specified time is a daily  
event (the faxes are sent at the same time every day).  
Program the Delayed Batch Destination Number  
The destination number of the location receiving the  
Delayed Batch Transmission (where you are sending to) must  
be assigned to a One Touch Speed Dial.  
Imagine that your fax machine is located in the main office,  
and you send faxes to your sales force. Your machine can be  
programmed to hold all documents being sent to a fax  
number (salesperson) until a time and date you specify.  
When it is the specified time, all held documents are sent to  
the number.  
You must use one of the One Touch Keys 31 through 40.  
Refer to “Programming Speed Dial Numbers.”  
Locations must be programmed into Speed Dial (One Touch)  
numbers 31-40.  
To perform a delayed batch transmission, you must  
program the delayed batch destination number  
(One Touch numbers 31-40).  
set the batch TX time function  
send a fax as part of a delayed batch transmission  
110  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting the Batch TX Time Function  
1
2
3
4
Press Menu/Exit to enter the menu.  
PresstoselectLocation Program. PressEnter.  
Press toselectBatch TX Time. PressEnter.  
Enter the Speed Dial number of the desired location.  
Use the numeric keypad to enter the number.  
PressEnter.  
Locations used for Delayed Batch Transmission  
must be programmed into  
Speed Dial numbers 31 through 40  
before the Batch TX Time may be set.  
!
5
When prompted, enter the desired time.  
PressEnter.  
Use the 24-hour format to enter times.  
!
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.  
Remember that delayed batch transmissions are sent at  
the same time every day!  
6
Press Menu/Exit to exit.  
User’s Manual  
111  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Send a Fax as Part of a Delayed Batch  
1
2
3
4
Load the document(s).  
Use the 24-hour format to enter times.  
!
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.  
The amount of available memory determines how many  
batch transmissions you may set. Once memory is filled,  
no more sessions will be accepted.  
Press Menu/Exit key to enter the menu.  
PresstoselectDelayed Batch TX, press Enter .  
Enter the Speed Dial number of the desired location  
using the assigned One Touch key or the numeric  
keypad. PressEnter.  
Locations used for Delayed Batch Transmission must  
be programmed into Speed Dial numbers  
31 through 40.  
!
5
Location and transmission time set displays. Press Start.  
6
The machine scans the document(s) into memory, and  
waits until the programmed time to begin transmission.  
7
Repeat above steps 1-7 to prepare multiple sessions.  
112  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Canceling Delayed Batch Transmissions  
To cancel a delayed transmission before it is sent:  
1
2
3
PressStop.  
The display shows Cancel Communication.  
The display shows Location ID or Tel. No. of the delayed  
transmissions currently programmed in the machine.  
4
5
Press or to select transmission to cancel. Press  
Enter.  
The Location ID and Tel. No. of the selected  
transmission will display. After confirmation, press  
Clear.  
6
7
The selected transmission will be canceled.  
Press Menu/Exit to return to standby mode.  
User’s Manual  
113  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Priority Transmission  
Sending a Priority TX  
When you need to send a document immediately, use priority  
transmission.  
1
2
3
4
Load the document(s).  
Press Menu/Exit to enter the menu.  
Press to select Priority TX, press Enter.  
With priority transmission, your urgent fax is processed  
before anything else.  
A priority transmission document will be sent before  
Input the desired location using a Speed Dial number or  
the numeric keypad.  
any previously scanned documents  
any received (incoming) documents  
5
6
Press the Start key.  
The machine scans the document(s) into memory and  
assigns first priority for transmission.  
7
8
If all memory is used, the display shows Memory  
Overflow, Send Scanned Pages?  
To send scanned pages, press Enter.  
114  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Confidential Faxes  
Confidential Faxes may be  
Facsimile machines are often located in open areas where  
anyone can look through the messages received. The  
confidential fax feature controls access to faxes.  
Sent  
Received  
Programmed (Mailboxes)  
Printed  
A confidential fax is a fax sent or received to the secured  
memory of a machine. This secured memory is called a  
personal mailbox (or sub-address number).  
Be sure to record both the address and password of  
Your machine can send and receive confidential faxes.  
Confidential faxes require that:  
!
each confidential mailbox. Keep the record in a safe  
place. If you forget a password, you will need to  
contact your Authorized Konica Dealer for assistance.  
1
Both communicating machines (the machine being sent  
from [sender] and the machine being sent to [receiver])  
support compatible confidential fax standards.  
both machines are Konica FAX (or compatible)  
products  
or  
both machines are equipped with a sub-address  
function  
2
Confidential mailbox addresses be shared  
On your machine, the address is the number (1 to 16) of  
the confidential mailbox.  
User’s Manual  
115  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming Personal (Confidential)  
Mailboxes  
Speed access no. 04.  
Be sure to record both the address and password of  
each confidential mailbox. Keep the record in a safe  
place. If you forget a password, you will need to  
contact an Authorized Konica Dealer  
A personal (confidential) mailbox (or sub-address number) is  
the secured memory of a machine.  
!
!
An address and password are used to access the personal  
mailbox. For your machine, the address is the number (1 to  
16) of the mailbox.  
The Mailboxes (numbers 1 to 16) are used for both  
Personal (Confidential) Mailboxes and Memory Polling  
(Bulletin). If you are using both features, remember  
that the number of available mailboxes is shared by the  
two functions.  
Your machine can be programmed to manage 16 personal  
mailboxes.  
When set up, each mailbox is opened as a Confidential  
Mailbox or Bulletin Polling Mailbox.  
Confidential  
Bulletin Polling (See Bulletin Polling)  
Messages stored in a mailbox will not printed until the  
correct password is entered.  
116  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Creating a Personal (Confidential) Mailbox  
1
2
3
Press Menu/Exit to enter the Menu.  
Input speed access number 04, wait.  
Enter the personal box number (1-16), press Enter.  
This is the address.  
Be sure to record both the address (number 1 to 16) and  
password of each confidential mailbox. Keep the  
record in a safe place. If you forget a password, you  
will need to contact an Authorized Konica Dealer for  
assistance.  
!
!
4
5
Pressorto select Confidential, press Enter.  
Input a 4-digit numeric password (0000-9999), press  
Enter.  
The Mailboxes (numbers 1 to 16) are used for both  
Personal (Confidential) Mailboxes and Memory Polling  
(Bulletin). If you are using both features, remember  
that the number of available mailboxes is shared by the  
two functions.  
6
7
Repeat steps 3-5 until the desired number of confidential  
mailboxes is created (up to 16).  
Press Menu/Exit to return to standby mode.  
User’s Manual  
117  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Changing a Password  
Speed access no. 04.  
Be sure to record both the address and password of  
each confidential mailbox. Keep the record in a safe  
place. If you forget a password, you will need to  
contact an Authorized Konica Dealer for assistance.  
A mailbox must be empty before it can be modified or  
closed.  
!
!
To change a password:  
1
2
3
Press Menu/Exit to enter Menu.  
Input speed access no. 04, wait.  
Enter the number of the personal mailbox to be  
modified,pressEnter.  
4
5
Press Enter to select Password Change.  
Input the existing (old) 4-digit numeric password, press  
Enter.  
6
7
Input the new 4-digit numeric password, press Enter.  
Press Menu/Exit to return to standby mode.  
If the message Illegal Operation is displayed, the  
mailbox selected contains one or more messages. The  
mailbox must be empty before a change can be made.  
!
118  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Closing a Mailbox  
Speed access no. 04.  
To close a mailbox:  
1
2
3
Press Menu/Exit to enter Menu.  
A mailbox must be empty before it can be closed.  
Input speed access no. 04, wait.  
!
Enter the number of the personal mailbox to be  
modified/deleted, press Enter.  
4
5
6
Press or to select Close, pressEnter.  
At Close Box?,pressEnter.  
At Password, enter the 4-digit numeric password. Press  
Enter.  
7
Press Menu/Exit to return to standby mode.  
If the message Illegal Operation is displayed, the  
mailbox selected contains one or more messages. The  
mailbox must be empty before a change can be made.  
!
User’s Manual  
119  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending Confidential Faxes  
When a confidential fax is sent, it is received to a personal  
mailbox (or sub-address number).  
To send a confidential fax:  
You must know the address of the confidential mailbox  
you are sending to.  
The personal mailbox (or sub-address number) is the secured  
memory of a machine. An address and password are used to  
access the personal mailbox.  
!
1
2
3
4
Load the document(s).  
Your machine can send messages to up to 64 designated  
mailboxes in remote machines.  
Press Menu/Exit to enter the menu.  
Press to selectConfidential TX, pressEnter.  
You cannot access a mailbox without the address and  
Use the numeric keypad to enter the address of the  
!
password.  
confidential mailbox (up to 20 characters). Press Enter.  
5
6
Use a Speed Dial number or the numeric keypad to enter  
the desired location.  
To send a fax to a mailbox, you must know the address  
of the mailbox. For your machine, the address is the  
number (1 to 16) of the mailbox.  
PressStart.  
Be sure to record both the address and password of  
each confidential mailbox. Keep the record in a safe  
place. If you forget a password, you will need to  
contact your Authorized Konica Dealer for assistance.  
120  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Receiving Confidential Faxes  
A confidential fax is received to a personal mailbox (or sub-  
address number).  
If you wish to receive confidential faxes, you must  
provide your confidential mailbox address to the people  
sending you faxes. For your machine, the address is the  
number (1 to 16) of the mailbox.  
!
The personal mailbox (or sub-address number) is the secured  
memory of a machine. An address and password are used to  
access the personal mailbox.  
You cannot access a mailbox without the address and  
password.  
Your machine can receive confidential faxes from  
Konica FAX (or compatible) machines  
or  
machines with a sub-address function  
A confidential fax is stored in memory and will not  
print until the proper password is entered.  
Be sure to record both the address and password of  
each confidential mailbox. Keep the record in a safe  
place. If you forget a password, you will need to  
contact your Authorized Konica Dealer for assistance.  
When you receive a confidential fax, it is stored in memory.  
It will not print until the proper password is entered.  
User’s Manual  
121  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Knowing You’ve Received a Confidential  
Fax  
Printing Confidential Faxes  
You must know the address and password of the  
!
confidential mailbox you wish to print from. The  
Confidential Reception Report has the mailbox  
address.  
Confidential Reception Report  
Every time your machine receives a confidential fax, the  
Confidential Reception Report prints. This report lists the  
mailbox number(s) that received faxes.  
1
2
3
4
Press Menu/Exit to enter Menu.  
Press toselectPrint from Memory, pressEnter.  
Press to selectPrint Personal Box, press Enter .  
Enter the personal mailbox number (1-16) that is holding  
the message, press Enter.  
5
6
Enter a 4-digit password for the mailbox, press Enter.  
The message prints, and the machine returns to standby.  
Tips:  
1) If no message is stored in the personal mailbox,  
No Data in Memory displays.  
122  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Deleting Confidential Faxes  
1
2
3
4
Press Menu/Exit to enter Menu.  
You must know the address and password of the  
!
confidential mailbox you wish to delete from. The  
Confidential Reception Report has the mailbox  
address.  
Press toselectPrint from Memory, pressEnter.  
Press to selectPrint Personal Box, press Enter .  
Enter the personal mailbox number (1-16) that is holding  
the message, press Enter.  
5
6
Enter a 4-digit password for the mailbox, press Enter.  
When Box No. =XX (Conf) Printing displays, press  
Stop.  
7
Print Personal Box Memory Cancel? displays.  
PressEnter.  
The fax is deleted and the machine returns to standby  
mode.  
User’s Manual  
123  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Call Forwarding  
Set a Forwarding Number  
Your fax machine can automatically forward incoming faxes  
to a predetermined number. This number may be up to 40  
characters (0-9, *, #, +, Pause, Hyphen, Space) long.  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Press to selectLocation Program, press Enter.  
Press to selectForwarding No., pressEnter.  
Enter the telephone number, press Enter.  
Press Menu/Exit to return to standby mode.  
To use forwarding, you must  
1
2
set the forwarding number.  
set theAutoAnswer mode to FWD.  
124  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Set the Auto Answer Mode to FWD  
Clear Forwarding Mode  
1
2
3
4
5
6
Press Menu/Exit to enter the menu.  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Pressto selectSetup, pressEnter.  
Press to selectSetup, press Enter.  
Press to selectMachine Settings, press Enter.  
Press to select Auto Answer mode,pressEnter.  
Press to select Fax: Auto Receive Mode.  
PressEnter.  
Pressto selectMachine Settings, pressEnter.  
Pressto select Auto Answer mode,press Enter.  
Press to selectFWD, pressEnter.  
Press Menu/Exit to return to standby mode.  
6
Press Menu/Exit to return to standby mode.  
Messages received while the machine was set to forward  
will still forward.  
!
User’s Manual  
125  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Forward on Paper/Toner Error  
Your machine can provide a backup in case it runs out of  
toner or paper.  
Setting a Paper/Toner Error Forwarding Number  
1
2
3
4
Press Menu/Exit to enter the menu.  
When a Paper/Toner Error forwarding number is programmed,  
and your machine runs out of paper or toner, any faxes  
received are forwarded to the programmed number.  
Press or to select Location Program, press Enter.  
Press to selectForward on P-ERR, press Enter.  
Enter the telephone number (up to 40 characters (0-9, *,  
Forward on Paper/Toner will not work if the machine is set for  
#, +, Pause, Hyphen, Space), pressEnter.  
Forwarding Mode (FWD)  
Manual Receive Mode (TEL)  
Memory Reception Mode (MEM)  
5
Press Menu/Exit to return to standby mode.  
Polled or confidential faxes cannot be forwarded.  
!
126  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Relay Faxing  
The relay initiating station and the relay key station  
(hub) must coordinate efforts before a relay fax can be  
sent.  
What is an example of Relay Faxing? Imagine that you need  
to send a fax to a number of locations in another area code.  
With Relay Faxing, you (the relay initiating station) send one  
fax (transmission) long distance to another machine (the  
relay key station [hub]). The relay key station (hub) then  
sends the fax to all of the other machines/locations in the  
area code, at local rates.  
!
!
!
!
!
Relay Faxing is different from group faxing. In Group  
Faxing, a fax is sent to a preprogrammed group of  
locations directly from the fax machine.  
Relay faxing allows one machine to send a document to  
another machine, which then forwards the document to a  
number of other locations. Two different machines are  
involved in transmitting a relay fax: the relay initiating  
station and the relay key station (hub).  
At this writing, the Konica FAX 9930 is the only  
Konica machine that can function as a relay key  
station (hub).  
Your machine can function as an initiating station and a relay  
key station (hub).  
If you cannot access Relay Fax features, contact your  
service dealer. A Service Function setting (Technical  
Function 36) may require adjustment.  
The relay key station (hub) can send a confirmation report to  
the relay initiating station when the relay fax session is  
complete. This confirmation report is called the Relay  
Broadcast Report.  
All machines involved in a Relay Fax should be set to  
Auto Receive mode. See “Setting Basic Features,  
Setting the Answering Mode.”  
User’s Manual  
127  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using Your Machine as a Relay Initiating  
Station  
Your machine can act as the relay initiating station, which  
starts the relay broadcast by sending the original documents.  
Get the relay password, the relay group numbers, and the  
relay key station (hub) number from the relay key station  
(hub) operator.  
Before you program your machine to initiate a relay  
broadcast, you must have the information listed below.  
The contact number for the relay broadcast report is the  
number of the relay initiating station, programmed to a  
special location and in the format used by the relay key  
station (hub).  
Relay Password  
Relay Group Numbers  
Relay Key Station (Hub) number  
Contact number for Relay Broadcast Report  
128  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Relay Password  
Relay Key Station (Hub)  
This is the 4-digit relay password that is programmed into the  
relay key station (hub).  
The relay key station (hub) is the fax unit that receives the  
original fax message and then automatically relays or  
broadcasts the message to other remote fax machines.  
Relay Group Numbers  
These 2-digit numbers are the numbers of groups of locations  
For this feature to be available, the relay key station (hub)  
must be a Konica FAX 9930.  
programmed into the relay key station (hub).  
User’s Manual  
129  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contact Number for Relay Broadcast Report  
The relay key station (hub) can send a confirmation report to  
the relay initiating station when the relay fax session is  
complete. This confirmation report is called the Relay  
Broadcast Report.  
Programming the Relay Report Number  
1
2
3
4
Press Menu/Exit to enter the menu.  
Press to selectLocation Program, press Enter.  
Press to selectRelay Report No., press Enter.  
To receive the report, the telephone number of the relay  
initiating station must be programmed into the specified  
Auto Dial location. The telephone number of the relay  
initiating station is called the Relay Report Number.  
Enter the telephone number of the desired location using  
the numeric keypad (40 characters max.), press Enter.  
5
Press Menu/Exit to return to standby mode.  
For your machine, that location is Auto Dial 99 (Relay  
Report Number).  
Be sure to program the number in the format the relay  
!
key station uses for dialing. For example, be sure to  
include the access digit, if required.  
130  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Relay Broadcast Report  
The relay key station (hub) can send a confirmation report to  
the relay initiating station when the relay fax session is  
complete.  
The Relay Broadcast Report shows:  
the page count of the original fax  
the location identification of each destination machine  
the relay key station (hub) communicated with during the  
relay fax session  
This confirmation report is called the Relay Broadcast  
Report.  
the page count of each fax sent to each destination  
machine  
the results of each destination fax session  
To receive the report, the telephone number of the relay  
initiating station must be programmed into the specified  
Auto Dial location. For your machine, that location is Auto  
Dial 99 (Relay Report Number).  
Be sure to program the number in the format the relay  
!
key station uses for dialing. For example, be sure to  
include the access digit, if required.  
User’s Manual  
131  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Initiating a Relay Broadcast  
1
2
3
4
Load the document(s).  
Press Menu/Exit to enter Menu.  
Pressto selectRelay Initiate TX, press Enter.  
Enter the password (4-digit number) of key relay station,  
pressEnter.  
5
6
Enter two-digit numbers of remote stations, press Enter.  
Enter the desired location using the Speed Dial number  
or numeric keypad, press Start.  
7
8
9
The machine will scan the document(s) into memory and  
begin faxing to the key relay station.  
If all memory is used, the display will show Memory  
Overflow, Send Scanned Pages?  
To send scanned pages, press Enter.  
132  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Using Your Machine as a Relay Key  
Station (Hub)  
Be sure to record your relay password. Keep the record  
in a safe place. If you forget the password, you will  
need to contact your Authorized Konica Dealer for  
assistance.  
Your machine can act as the relay key station (hub), which  
receives the original document from the relay initiating  
station and then forwards the document to the destination  
machines.  
!
Your machine can send a confirmation report to the relay  
initiating station when the relay fax session is complete.  
This confirmation report is called the Relay Broadcast  
Report.  
Before you use your machine as a relay key station (hub),  
you must.  
program the number(s) of the destination machine(s)  
into your machine  
create a group or groups of the destination machine  
numbers  
create a relay password for your machine  
determine how the relay initiating station wants to  
handle the Relay Broadcast Confirmation Report  
determine if you want to print the relay fax when it  
arrives at your machine  
User’s Manual  
133  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Program the Destination Numbers  
Create the Relay Password  
Collect the contact numbers for the destination machines to  
which you will forward the relay fax.  
To program the Relay Password  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Each number must be programmed into your machine as a  
Speed Dial.  
Press to selectSetup, press Enter.  
Press to select ID Password, press Enter.  
Enter the the 4-digit relay password, press Enter.  
Press Menu/Exit to return to standby mode.  
See “Programming Speed Dial Numbers.”  
Create the Destination Group(s)  
You must provide this password to the relay initiating  
station.  
The Speed Dial numbers of the contact numbers (of the  
destination machines) must be programmed as a group or  
groups in your machine.  
See “Sending a Fax to Multiple Locations, Group Faxing.”  
You must provide the two-digit group number(s) to the relay  
initiating station.  
134  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Status of Relay Broadcast Report  
Your machine [relay key station (hub)] can send a  
confirmation report to the relay initiating station when the  
relay fax session is complete.  
The Relay Broadcast Report shows:  
the page count of the original fax  
the location identification of each destination machine  
the relay key station (hub) communicated with during the  
relay fax session  
This confirmation report is called the Relay Broadcast  
Report.  
the page count of each fax sent to each destination  
machine  
the results of each destination fax session  
For your machine to send the report, the telephone number of  
the relay initiating station must be programmed into Auto  
Dial location 99 of the initiating station. The number must  
be programmed the way your machine (the hub) dials  
numbers.  
Be sure to program the number in the format the relay  
!
key station uses for dialing. For example, be sure to  
include the access digit, if required.  
User’s Manual  
135  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printing the Relay Fax at the Hub  
To program the Relay Password:  
If you set SpeedAccess 27, Relay Print to ON, your machine  
will print any relay fax it receives from a relay initiating  
station.  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Input speed access number 27.  
Press orto selectON, press Enter.  
Press to selectRelay Report No., press Enter.  
Press Menu/Exit to return to standby mode.  
136  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Sending Documents Requested by  
Another Fax Machine (Polling  
Transmission)  
There are three types of polling transmission.  
Sometimes it is useful to simply load your documents into  
your fax machine and set it to wait for the receiving fax  
machine to call and collect them. This is called setting your  
fax machine to be polled, or polling transmission. Your  
machine holds data in memory until transmission occurs.  
Feeder (Document Tray) Polling  
Memory Polling  
Fax on Demand (Memory Polling [Bulletin])  
An example of polling transmission is a hospital pharmacy  
facsimile contacting each unit’s facsimile (Pediatrics,  
Cardiology, Critical Care, etc.) for prescription orders. Staff  
can load the prescription orders into the unit facsimile  
machine. The pharmacy facsimile contacts the each unit  
facsimile and requests the orders.  
User’s Manual  
137  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Explanation of Polling Transmission Types  
Feeder (DocumentTray) Polling  
Memory Polling  
In Feeder (Document Tray) Polling, you place the document  
to be polled in the document tray. A remote machine will  
then call and collect (poll) the document.  
Memory Polling is very similar to Feeder (Document Tray)  
Polling. The difference is that the document is saved to  
memory, instead of occupying the feeder (document tray).  
In Memory Polling, the document is saved to general  
memory, not a specific mailbox. When a document to be  
polled is saved to a mailbox, you are performing Memory  
Polling (Bulletin), not Memory Polling.  
If you use feeder (document tray) polling, remember  
that the document remains in the machine until the unit  
is polled.  
!
Only one remote fax can poll your machine if feeder  
(document tray) polling is used.  
Only one remote fax can poll your machine if memory  
polling is used.  
!
Only the document placed in the feeder (document tray)  
can be polled.  
Only the document saved in memory can be polled.  
Memory Polling is a one-time occurrence. It can only  
be repeated by re-loading the document and saving it to  
memory.  
Feeder (Document Tray) Polling is a one-time  
occurrence. It can only be repeated by re-loading the  
document.  
138  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Polling (Bulletin)  
The Mailboxes (numbers 1 to 16) are used for both  
Personal (Confidential) Mailboxes and Memory Polling  
(Bulletin). If you are using both features, remember  
that the number of available mailboxes is shared by the  
two functions.  
In Memory Polling (Bulletin), the document to be polled is  
saved to a Confidential Mailbox.  
!
Several remote machines can contact your machine and  
request the document.  
You may also load several documents.  
Memory Polling (Bulletin) allows any number of remote  
machines to contact your machine. The remote  
machines can retrieve the document as many times as  
needed.  
Memory Polling (Bulletin) allows for repeat polls. The  
remote machines can contact your machine and have the  
document(s) sent again and again.  
Memory Polling (Bulletin) allows you to use your machine  
as a fax back system.  
Memory Polling (Bulletin) is designed to be repeated,  
by multiple remote machines.  
User’s Manual  
139  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Feeder (Document Tray) Polling  
During Feeder (Document Tray) Polling, remote machines  
request (poll) documents placed in the feeder (document  
tray).  
If you use feeder (document tray) polling, remember  
that the document remains in the machine until the unit  
is polled.  
!
To set document tray polling:  
Only one remote fax can poll your machine if feeder  
(document tray) polling is used.  
1
2
3
4
5
6
Press Menu/Exit to enter the menu.  
Press to select Polling TX/RX.  
Press Enter to select Polling TX.  
Pressto selectFeeder Poll, press Enter.  
Load the document(s).  
Only the document placed in the feeder (document tray)  
can be polled.  
Feeder (Document Tray) Polling is a one-time  
occurrence. It can only be repeated by re-loading the  
document.  
Display shows Waiting to be Polled.  
140  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Polling  
During Memory Polling, remote machines contact your  
machine and request (poll) data directly from memory.  
Only one remote fax can poll your machine if memory  
polling is used.  
!
Setting Memory Polling  
Only the document saved in memory can be polled.  
1
2
3
4
5
6
Press Menu/Exit to enter the menu.  
Press to select Polling TX/RX.  
Press Enter to select Polling TX.  
Pressto selectMemory Poll, pressEnter.  
Load the document(s).  
Memory Polling is a one-time occurrence. It can only  
be repeated by re-loading the document and saving it to  
memory.  
Document(s) are scanned and stored in memory, and  
display shows Waiting to be Polled.  
User’s Manual  
141  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Polling (Bulletin)  
Memory Polling (Bulletin) and Confidential Faxing  
share the same 16 mailboxes.  
During Memory Polling (Bulletin), remote machine(s)  
contact your fax machine and request (poll) documents. The  
documents are stored in specified personal mailboxes. The  
remote machine(s) continue the request(s) until all stored  
documents in the specified mailboxes have been retrieved.  
!
Memory Polling (Bulletin) allows any number of remote  
machines to contact your machine. The remote  
machines can retrieve the document as many times as  
needed.  
1
2
3
To use bulletin polling, you must  
Create Personal (Bulletin Polling) Mailboxes  
Provide the Personal (Bulletin Polling) Mailbox address  
(number) to the machine requesting documents. For  
your machine, the address is the number (1 to 16) of the  
mailbox.  
Memory Polling (Bulletin) is designed to be repeated,  
by multiple remote machines.  
142  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Create a Polling Mailbox  
Set Bulletin Polling  
1
2
3
4
5
Press Menu/Exit key to enterMenu.  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Press to selectPolling TX/RX, pressEnter.  
Press Enter to select Polling TX.  
Input speed access no. 03, wait.  
Enter the personal box number (1-16), press Enter.  
Pressorto selectBulletin Polling, pressEnter.  
Press Enter to select Bulletin Poll (Box).  
Repeat steps 3 and 4 until the desired number of bulletin  
polling mailboxes has been created (up to 16).  
Input personal mailbox numbers (1-16), press Enter after  
inputting each mailbox number.  
6
Press Menu/Exit to return to standby mode.  
6
When finished inputting mailbox numbers, load the  
document(s).  
7 The document(s) will be scanned and stored in memory,  
Bulletin Msg. in Mem will display.  
Memory Polling (Bulletin) and Confidential Faxing  
!
share the same 16 mailboxes.  
User’s Manual  
143  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printing Polling Documents in Memory  
Tips:  
1
2
3
4
Press Menu/Exit to enter the menu.  
PresstoselectPrint from Memory,pressEnter.  
PresstoselectPrint Personal Box, pressEnter .  
1) If no message is stored in the personal mailbox, No  
Data in Memory will display.  
Enter the personal mailbox number (1-16) holding the  
document, pressEnter.  
2) If you want to delete a message without printing it, after  
inputting the mailbox number and pressing Enter, press  
the Stop key to stop the printing process. The message  
Print Personal Box Memory Cancel? will display.  
Press Enter and the fax will be deleted without printing.  
5
The message prints, and the machine returns to standby.  
144  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dialing Another Fax Machine to  
Request Documents (Polling  
Reception)  
1
2
3
4
Press Menu/Exit to enter the menu.  
Press to selectPolling TX/RX, pressEnter.  
Press to selectPolling RX, pressEnter.  
Your machine can contact a remote fax machine and request  
documents from it. This is called polling or polling  
reception.  
Enter mailbox numbers, maximum of 20 characters (0-9,  
space, *,#), pressEnter.  
5
6
Enter desired location using Speed Dial or the numeric  
keypad.  
Your machine can poll only one machine at a time.  
PressStart.  
User’s Manual  
145  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printing Faxes Polled into Memory  
Cancelling Polled Faxes in Memory  
Use this feature to  
1
2
3
4
Press Stop. Then pressEnter.  
print faxes you have polled from a remote machine  
print documents scanned into your machine for polling.  
Display shows Memory Cancel?  
Press Enter to cancel faxes stored in memory.  
Machine returns to standby mode.  
1
2
3
4
Press Menu/Exit to enter the menu.  
PressEnter to select Print from Memory.  
Pressto selectPrint Memory Poll,pressEnter.  
Faxes stored in memory print. The machine returns to  
standby mode.  
146  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Customizing  
Overview  
Features and  
Operations  
Many of your fax machine’s features and settings can be  
changed to suit your needs. This section lists the functions  
you can change to customize machine operations.  
When you press the Help button, a Help List and  
Function List print. These lists are very helpful when  
you are moving through the multi-level structure of the  
menu.  
!
User’s Manual  
147  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Identifying Current Settings  
Printing a Configuration Report  
1 Press Menu/Exit to enter the menu.  
The Configuration Report is a list of current settings.  
2 Press to selectReport Print, press Enter.  
3 Press or to selectConfiguration, press Enter.  
4 The report prints.  
5 Press Stop to cancel printing.  
148  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Changing Operation Functions  
Changing Operation Functions  
Before making changes, print the Configuration Report.  
1 Press the Menu/Exit key to enter the menu.  
The Configuration Report is a list of current settings. It will  
help you identify the features and functions you want to  
change.  
2 Enter the speed access number of the operator function  
you want to change.  
Printing a Configuration Report  
3 When the display shows the operator function you want,  
press or to select the setting, then press  
1 Press Menu/Exit to enter the menu.  
2 Press to selectReport Print, pressEnter.  
3 Pressor to selectConfiguration, pressEnter.  
4 The report prints.  
Enter  
or  
4 Press Menu/Exit to return to standby mode.  
5 Press Stop to cancel printing.  
User’s Manual  
149  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
List of Operation Functions  
Remote Diagnosis  
Transmission (TX) Mode Default  
Speed access no. 14.  
Speed access no. 15.  
The remote diagnostics feature allows service personnel to  
remotely dial and service the machine. This setting should  
remain OFF unless a service represtnative has asked you to  
turn it ON.  
When you enter speed access number 15, you move  
directly into the resolution settings.  
!
This function sets the machine’s default settings for original  
document condition and transmission scanning resolution  
(Type of Original and Resolution).  
Available settings are ON and OFF.  
The default setting is OFF.  
If you routinely send or receive faxes that require a different  
settings, use the Transmission (TX) Mode Default to change  
the settings to match your requirements.  
During the programming sequence, the new default  
combination is shown on the display panel.  
The default settings are standard (STD) and normal (Normal).  
150  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Full Save  
Instant Dial  
Speed access no. 17  
Speed access no. 18  
With features like group dialing, dialing starts after an entire  
document or set of documents is read into memory.  
In the ON state, the document is scanned into memory and  
dialing starts immediately. Although the function relies on  
memory availability, connection to the remote location is  
confirmed and the document transmitted faster when memory  
is available. If it is set to OFF, the machine first confirms  
contact with the remote location and then transmits the  
document reading from the document tray (without scanning  
into memory).  
When this function is set to ON, a message displays when  
memory becomes full and an operator time out seems likely  
during the dialing process.  
When this function is set to OFF, data not read into memory  
is deleted automatically.  
When set to ON, and memory fills up, all but the last scanned  
page can be sent to the specified location(s). The remaining  
page(s) can then be sent as a separate communication.  
Available settings are ON and OFF.  
The default setting is ON.  
Available settings are ON and OFF.  
The default setting is OFF.  
User’s Manual  
151  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Restrict Access  
Sender ID Switch  
Speed access no.19  
Speed access no. 23  
This function controls whether or not machine operation is  
restricted.  
This function determines if the Sender ID is to be printed on  
the transmitted fax. When set to ON, the ID is included on  
the fax.  
When set to ON (if restriction IDs have been programmed),  
users must enter a password before being allowed access to  
the machine’s functions.  
Available settings are ON and OFF.  
The default setting is ON.  
When set to OFF, no password is required (even if restriction  
IDs have been programmed).  
In the United States, FCC regulation states that fax  
machines must identify the sender and the telephone  
number of the sender on each page of every fax sent.  
!
Available settings are ON and OFF.  
The default setting is OFF.  
ECM Function  
Speed access no. 20  
The error correction mode (ECM) function is provided to  
improve communications in areas where telephone line  
conditions are very poor.  
Available settings are ON and OFF.  
The default setting is ON.  
152  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Pulse Dial Rate  
Pulse Dial Type  
SpeedAccess no. 46  
Speed access no. 48  
If the machine is set to Dial Pulse, this function controls the  
rate of the dialing pulses (which vary by country).  
If the machine is set to Dial Pulse, this function controls the  
type of pulse dialing it uses. Types of pulse dialing vary by  
country.  
Available settings are 10, 16 and 20 pps.  
Available settings are N, 10-N and N+1.  
The default setting is MF (Modulated Frequencies).  
The default setting is N.  
See “Setting Basic Features, Dial and Incoming Call  
Parameter Settings.”  
Pulse Make Ratio  
Speed access no. 47  
If the machine is set to Dial Pulse, this function controls the  
make rate of the dialing pulses.  
Available settings are 33, 39 and 40%.  
The default setting is 39.  
User’s Manual  
153  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
T/F Timer Prg.  
Ring Response  
Speed access no. 62  
Speed access no. 66  
When set to T/F, the machine will automatically distinguish  
between incoming voice and fax communications. The T/F  
timer controls how long the machine waits for the call to be  
answered before switching to FAX mode.  
This function controls how long the machine waits before  
answering an incoming call.  
The available settings are 1 ring, 5, 10, 15 and 20 seconds.  
The default setting is 1.  
Available settings are 20 and 35 seconds.  
The default setting is 35.  
CNG Count  
Speed access no. 65  
When set either in the T/F or TAD modes, the machine  
detects the type of signal (calling tone, CNG) sent from the  
remote location and initiates fax reception if required. This  
function sets the CNG detection number.  
The available settings are 1-5 times (numeric keypad input).  
The default setting is 1.  
154  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Distinctive Ring  
Speed access no. 67  
Setting Distinctive Ring  
Some telephone carriers offer a service called Distinctive  
Ring. Distinctive Ring lets you have different numbers on  
one line, each with its own distinctive ring. You can then use  
one number exclusively as a fax number without the expense  
of a second line. Your local telephone carrier can provide you  
with more information about this service, which usually has  
an additional charge.  
To set up your fax machine to recognize another ring pattern:  
1 Press the Menu/Exit key to enter the menu.  
2 Enter speed access number 67.  
3 When the display shows the parameter you want, press ᮢ  
or to select the setting, press Enter.  
4 Press Menu/Exit to return to standby mode.  
Available settings are:  
OFF (not detected)  
ON (detected)  
SET (programmed)  
The default setting is OFF.  
You must have your local telephone carrier’s Distinctive  
!
Ring service.  
Your fax machine must be in FAX or PC answer mode,  
and the PBX dial parameter must be set to OFF. Other  
modes—TEL, TEL/FAX, or TAD—will override  
Distinctive Ring.  
!
This feature may not work properly if you have a  
telephone other than a genuine Konica optional  
handset connected to your fax machine.  
!
User’s Manual  
155  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Password  
Speed access no. 05  
Cancelling a Registered Password  
1 Press Menu/Exit to enter menu.  
2 Enter speed dial access no. 05, wait.  
This is a 4-digit numeric password used when the machine is  
operating in the Memory Only Reception Mode (MEM).  
When the machine is in this mode, and you don’t know the  
password, you can’t make changes or print memory data.  
3 Enter 4-digit numeric password (0000-9999) using  
Only one memory password can be programmed in your  
machine.  
numeric keypad, press Enter.  
4 If the password matches the registered number, Password  
Close? displays. If numbers do not match, Invalid  
Password displays.  
Setting a Memory Password  
1 Press Menu/Exit to enter menu.  
2 Enter speed dial access no. 05, wait.  
5 At Password Close, press Enter to confirm password  
cancellation.  
3 Enter 4-digit numeric password (0000-9999) using  
6 Press Menu/Exit to return to standby mode.  
numeric keypad, press Enter.  
4 Press Menu/Exit to return to standby mode.  
Be sure to record the password. Keep the record in a  
!
safe place. If you forget the password, you will need to  
contact a n Authorized Konica Dealer for assistance.  
156  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Restricted Access ID  
Speed access no. 06  
To set restricted access ID  
This is a 4-digit numeric password that must be entered to use  
the machine when it is set in the Restrict Access mode.  
User Function 19 (Restrict Access Mode) must be set to  
!
!
ON before the Restrict Access ID may be set.  
Up to 24 passwords can be registered at one time.  
Be sure to record the Restrict Access ID(s). Keep the  
record in a safe place. If you forget the Restrict Access  
ID, you will need to contact a Service Dealer for  
assistance.  
User Function 19 (Restrict Access Mode) must be set to  
!
!
ON before the Restrict Access ID may be set.  
Be sure to record all Restrict Access IDs. Keep the  
record in a safe place. If you forget a Restrict Access  
ID, you will need to contact an Authorized Konica  
Dealer for assistance.  
1 Press Menu/Exit to enter menu.  
2 Enter speed access no. 06, wait.  
3 Enter department number (1-24), pressEnter.  
4 Input 4-digit password 0000-9999) using the numeric  
keypad.  
5 If the number is already registered, INVALID ID displays.  
6 Input another 4-digit password, press Enter.  
7 Repeat steps 3-6 until all have been registered.  
8 Press Menu/Exit to return to standby mode.  
User’s Manual  
157  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
To use restricted access ID  
To cancel restricted access ID  
Enter the 4-digit restricted access ID (password) at the prompt  
for Enter ID [xxxx].  
1 Press Menu/Exit to enter menu.  
2 Enter speed access no. 06, wait.  
3 Enter department number (1-24), pressEnter.  
4 Enter a 4-digit password using the numeric keypad, press  
Enter.  
5 If ID matches a registered number, ID Close displays. If ID  
does not match a registered number, Invalid ID displays.  
6 At ID Close press Enter to confirm ID cancellation.  
7 Press Menu/Exit to return to standby mode.  
158  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Service Function Settings  
Time/Date Print  
Service function settings affect the way a facsimile machine  
operates. If any of the following settings need to be changed,  
please contact the nearest Service Dealer and request service.  
This setting controls if and how the time and date are printed  
on faxes transmitted by the machine. The machine can be set  
to print/not print time and date, print time and date at the top  
of the first page only, or print time and date at the top of  
every page.  
Long Document Scanning/Transmission  
(Long Doc. Scan)  
TSI Print  
Normally the machine will not scan documents longer than  
356 millimeters (14 inches). With this function set to ON, the  
machine is capable of scanning and transmitting a document  
continuously for up to one hour or 1500 millimeters  
(61.75 inches) whichever comes first, before a logical jam  
occurs.  
When TSI Print is set to ON, the telephone number of the  
sending machine prints at the top of each page of the fax.  
The default setting is ON.  
United States law requires that this information appear  
!
on every facsimile.  
See “Setting Basic Features, Setting Your Fax  
Machines ID.”  
MYD/DMY  
This setting controls how the machine displays and prints the  
date (mm/dd/yy or dd/mm/yy).  
User’s Manual  
159  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Reports  
Overview  
Printing Reports  
Understanding Reports  
Your machine provides useful reports that show the current  
settings, programming, and operations. Some reports print  
automatically after completion of operations. Refer to the  
reports listing below to determine which reports you may  
want to print. For instructions on printing a report, see  
“Reports, Printing Reports” or “Reports, Report Name.”  
Printing a Message Confirmation Report  
After transmission, press the Enter key once (with no  
documents loaded) to see a report confirming your  
transmission on your machines display.  
To print the report, press the Enter key a second time.  
Printing Other Reports  
1
2
3
Press the Menu/Exit to enter the menu.  
Pressto select Report Print, pressEnter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
160  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
List of Reports  
Automatically Generated  
Message Confirmation Report  
Power Outage Report  
Printed from the Menu  
Activity Report  
Active Mem. Files  
Broadcast Confirmation Report (MCF)  
Phone Directory  
Broadcast Entry Report  
Confidential Reception Report  
Group Directory  
Configuration Report  
Function List  
Protocol Dump  
Log. Report  
G3 Log. Report  
Only Authorized Konica Dealers will access the  
!
Protocol Dump, Log. Report, and G3 Log. Report.  
User’s Manual  
161  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Activity Report  
Printing the Activity Report  
This report provides a record of your machine’s last 30  
communications. Information provided on this report  
includes:  
The Activity Report automatically prints after your  
!
machine completes 30 communications.  
The total amount of time your machine spent sending  
faxes and the total amount of time spent receiving faxes.  
The date, time and duration (S,R-TIME) of each  
transmission or reception.  
1
2
3
Press Menu/Exit to enter the menu.  
Pressto select Report Print, pressEnter.  
Press oruntil the report you want appears on the  
The name or telephone number of the fax machine you  
were communicating with (DISTANT STATION ID).  
The communication mode used.  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
The number of pages.  
The result.  
Service codes.  
162  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Active Memory Files Report  
This report provides a list of all messages stored in your  
machine’s memory, including documents waiting for  
transmission and documents which have been received and  
not yet printed. Information provided on this report  
includes:  
Printing the Active Memory Files Report  
1
2
3
Press Menu/Exit to enter the menu.  
Pressto select Report Print, pressEnter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
The date and time at which the message was scanned into  
memory for transmission.  
The name or telephone number of the machine you were  
communicating with  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
The communication mode used for each transmission or  
reception.  
The number of pages.  
The result.  
User’s Manual  
163  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Broadcast Confirmation Report  
Telephone Directory  
Use this report to confirm the results of a multiple-location  
transmission ( broadcast). Information provided on this report  
includes:  
This report provides a complete listing of all of the telephone  
numbers programmed into your machine’s Speed Dial  
numbers. The information includes:  
The date and time at which the broadcast started.  
The total amount of time used to complete the broadcast.  
For each location, the Location ID, the number of pages  
sent and the result of the communication.  
The Location ID and main fax number for each One Touch  
key and 2 and 3 digit Speed Dial number.  
The alternate number (OR) for each One Touch key.  
The parameter settings for each One Touch key.  
Printing the Broadcast Confirmation  
Report  
Printing the Telephone Directory  
1
2
3
Press Menu/Exit to enter the menu.  
1
2
3
Press Menu/Exit to enter the menu.  
Pressto select Report Print, pressEnter.  
Pressto selectReport Print, press Enter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
164  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Group Directory Report  
Configuration Report  
This report provides a complete listing of all of the numbers  
programmed into a specific group. There is a separate report  
for each group. The information includes:  
The configuration report provides a list of the current  
operational settings of your machine. The information  
includes:  
Date and Time report was printed  
ID of the machine generating the report  
Group Number  
The current User Function settings (except for One Touch  
Parameter settings, which appear in the telephone  
directory).  
The Sender ID (ID=), TSI/CSI (TEL NO.), and call back  
number currently programmed into your machine.  
Your machine’s current dial parameter settings.  
Group Name  
Location IDs programmed into the Group  
Printing the Group Directory  
Printing the Configuration Report  
1
2
3
Press Menu/Exit to enter the menu.  
1
2
3
Press Menu/Exit to enter the menu.  
Pressto selectReport Print, press Enter.  
Press to selectReport Print, pressEnter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
User’s Manual  
165  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Function List  
Printing the Function List  
PressHelp.  
The Function List is a report of the structure of the menu for  
your product.  
Use it as a reference while moving through the levels of the  
menu.  
It is NOT a report of the current menu settings.  
The Configuration Report provides a list of the current menu  
settings.  
See “Reports, Configuration Report.”  
166  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Message Confirmation Report  
Printing the Message Confirmation Report  
After transmission, press the Enter key once (with no  
documents loaded) to see a report confirming your  
transmission on your machines display.  
This report provides information about your last single-  
location fax transmission or polling transmission.  
Information in this report includes:  
The date of the communication.  
The total amount of time your machine spent sending or  
receiving (S,R-TIME).  
To print the report, press the Enter key a second time.  
The Location ID or telephone number of the fax machine  
you were communicating with (DISTANT STATION ID).  
The communication mode.  
The number of pages.  
The result.  
Service codes.  
If any error occurred during the communication, a portion  
of the page, that experienced a problem, prints after the  
report.  
The Result Code 0000 on an MCF Report means that  
!
the fax communication was successful.  
User’s Manual  
167  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Message Confirmation Report Options  
Message Confirmation Report (MCF) is a very convenient  
feature that is often used on a daily basis to ensure that faxes  
were sent or arrived at the proper destinations. Use the  
following functions to set MCF parameters.  
Image in MCF  
Speed Access no. 72  
Set to ON, a portion of the first page of the fax transmitted  
prints in the MCF. When set to OFF, no image prints in the  
report.  
MCF (Single-Loc)  
SpeedAccess no. 70  
Err. Report (MCF)  
Speed Access no. 73  
Set to ON, an MCF automatically prints for single location  
transmissions. When set to OFF, no report prints.  
Set to ON, an error report automatically prints if a fax  
communication is not successful.  
MCF (Multi-Loc)  
SpeedAccess no. 71  
When set to OFF, the report does not automatically print.  
The Result Code 0000 on an MCF Report means that  
Set to ON, single and multiple location transmission MCFs  
automatically print. When set to OFF, no report prints.  
!
the fax communication was successful.  
168  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Power Outage Report  
Confidential Reception Report  
Your machine has a 72-hour built-in battery backup in the  
event of a power failure. If power is interrupted to your  
machine, delayed transmissions, messages received into  
memory or other communications may be disrupted. As soon  
as power to the machine is restored, your machine  
This report prints automatically each time your machine  
receives a confidential message. Information in this report  
includes.  
The date the message was received.  
The total amount of time your machine spent receiving  
the message (S, R-TIME).  
automatically prints a power outage report to alert you.  
The Location ID or telephone number of the fax machine  
you were communicating with (DISTANT STATION ID).  
The number of the mail box into which the message was  
received.  
Broadcast Entry Report  
Each time you program a multiple-location transmission  
(broadcast), you can printing this report to confirm your  
entries. Information in this report includes:  
The number of pages received.  
The result.  
The Location ID of the One Touch keys and 2 and 3 digit  
Speed Dial codes you have selected.  
Service codes.  
Telephone numbers you have manually entered.  
User’s Manual  
169  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Codes Used in Reports  
Result Codes  
Result codes indicate the results of communications.  
Two types of codes are used in reports.  
Result Codes  
Communication Codes  
BUSY  
The other machine’s line was busy or there was no answer.  
CANCL  
A message was erased after being held in memory for 10  
days.  
COMP.  
A multiple-location transmission was completed.  
COVER  
The cover was opened during the communication.  
NO  
The transmission or reception failed due to a  
communication error.  
170  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
OK  
The communication was completed successfully.  
Communication Codes  
Communication codes indicate the communication mode  
used for a communication.  
PUNIT  
This error code indicates a problem with the printing unit.  
Contact your service person.  
B.C.  
Multiple-location transmission (broadcast).  
TX  
R_JAM  
A communication initiated by your machine.  
A paper jam occurred in your machine while it was  
receiving a fax, and it was unable to receive the entire  
message in memory.  
RX  
A communication initiated by a remote fax machine.  
S_JAM  
A document jam occurred in the sending fax machine.  
STOP  
The Stop key was pressed, ending the communication  
session.  
User’s Manual  
171  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Maintenance  
Overview  
Cleaning the Scanner Path  
For the best possible scanning quality, clean the paper lint  
and dust accumulated in the area around the contact image  
sensor (a). Open the control panel and gently wipe the area  
over the scanner.  
This section covers the procedures listed below.  
Cleaning the Scanner Path  
Replacing the Toner Cartridge  
Replacing the Image Drum  
a
Resetting the Image Drum Counter  
172  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the Toner Cartridge  
This machine will only operate using the toner  
Toner Yield  
The number of pages you can print with one toner cartridge  
depends on the type of documents you usually receive or  
copy.  
!
cartridge specified by Konica for this machine. The use  
of any other toner will result in the display of an  
operation error and in machine malfunction.  
A toner cartridge will print about 2,500 pages/letter size of  
standard business communications at a typical print coverage  
of 4% (equivalent of CCITT No. 1 test chart).  
Refer to “Options and Accessories” for information on  
obtaining the correct toner cartridge.  
Warning: Be careful when handling the toner cartridge.  
Do not let toner spill onto your clothing or other porous  
materials. If you experience any problems with toner,  
see the “Installation, Safety.”  
The first toner cartridge installed in a new image drum unit  
will have a decreased yield because the image drum unit has  
to be filled.  
!
If your machine displays REPLACE TONER CART, replace the  
toner cartridge with a new one. However, if the print quality  
is good enough, you can continue to use the toner cartridge  
without replacing it until the print quality becomes  
unsatisfactory. If the print density becomes low even before  
your machine displays REPLACE TONER CART, gently wipe  
the lens surface of the LED array (see Step 8). If the print  
quality does not improve, replace the toner cartridge.  
User’s Guide  
173  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
CAUTION: When you open the top cover, you will see a  
label that reads: (CAUTION-HOT). This part is  
extremely hot–do not touch it.  
2
Press the release buttons located on both sides of the  
copy stacker. Lift up the stacker.  
!
1
Lift up on the document tray and swing it up and out of  
the way.  
3
Pull the lock lever on the toner cartridge in the direction  
of the arrow.  
174  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Warning: Be careful when handling the toner cartridge.  
Do not let toner spill onto your clothing or other porous  
materials. If you experience any problems with toner,  
see “Installation, Safety.”  
5
Unwrap the new toner cartridge and gently shake it to  
distribute the toner. Then carefully peel the tape from the  
bottom of the toner cartridge.  
!
4
Carefully lift the toner cartridge out of the image drum  
unit. For disposal, place it in the plastic bag you  
received with your new toner cartridge.  
6
Holding the toner cartridge with the bottom down, insert  
the left side into the toner well, placing it under the tab  
(a).  
a
User’s Guide  
175  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
7
Lower the right side down into the toner well.  
9
Use the cleaning wipe provided with your new toner  
cartridge. Gently wipe back and forth across the full  
length of the LED array. Use a clean section of the wipe  
with each pass.  
.
8
Push the lock lever (in the direction of the arrow) until it  
stops.  
10 Close the copy stacker and document tray. Make sure  
the cover is firmly closed.  
176  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the Image Drum  
Image Drum Yield  
This machine will only operate using the image drum  
The life of an image drum depends on a number of factors,  
including temperature and humidity, the type of paper you  
use, and the number of pages per job. The image drum  
cartridge should last about 20,000 pages for continuous  
printing, up to 14,000 pages at 3 pages per job, and about  
9,000 pages at 1 page per job.  
!
unit specified by Konica for this machine. The use of  
any other image drum unit will result in the display of  
an operation error and in machine malfunction.  
Refer to “Options and Accessories” for information on  
obtaining the correct image drum unit.  
Replace the image drum when  
Warning: Be careful when handling the image drum  
unit. NEVER touch the green surface. Do not let toner  
spill onto your clothing or other porous materials. If  
you experience any problems with toner, see  
“Installation, Safety.”  
the faxes you receive are light or have vertical streaks in  
them and you are not out of toner  
!
!
!
your machine displays a CHANGE DRUM message  
your machine needs a new image drum unit.  
Warning: Never expose the image drum unit to light for  
more than 5 minutes. Never expose the image drum unit  
to direct sunlight. Always hold the image drum unit by  
the ends. Never touch the surface of the green drum  
inside the image drum unit.  
CAUTION:When you lift up the document stacker, you  
will see a label that reads: (CAUTION-HOT).  
User’s Guide  
177  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
1
2
Turn off the power switch.  
4
Firmly lift up to disengage the drum cartridge (with its  
toner cartridge), then lift it out. Wrap it in the packaging  
materials from your new image drum cartridge, and  
discard it.  
Lift up on the document tray and swing it up and out of  
the way.  
Please abide by local laws when disposing of an image  
drum cartridge.  
!
3
Press the release buttons located on both sides of the  
copy stacker. Lift up the stacker.  
178  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
Insert the new drum cartridge. Press down firmly on both  
ends to lock the drum in place.  
Resetting the Drum Counter  
Use this function to reset the drum counter when you replace  
the image drum and to clear the CHANGE DRUM message.  
To reset the image drum counter:  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Press until the > symbol is beside COUNTER.  
PressEntertwice.  
PressClear twice.  
Press Menu/Exit to return to standby mode.  
6
Lift out the toner well cover and discard.  
7
Install a new toner cartridge.  
See “Maintenance, Replacing the Toner Cartridge.”  
User’s Guide  
179  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dual Line  
Overview  
What is Dual Line?  
Benefits of Dual Line  
A fax machine with dual line has two modems. Dual line  
expands the functionality of your machine.  
A fax machine with dual line gives you the work capacity of  
two fax machines in the space of one.  
Two phone lines, each with a unique number, must be used  
with the unit to fully use the dual line feature.  
A fax machine with dual line makes an excellent relay key  
station (hub) for relay faxing. If both lines are available for  
transmission (sending), the relay fax process is done in half  
the time of a single-line machine.  
With two phone lines, the unit can handle more fax traffic.  
The second line may be programmed to send and receive,  
send only, or receive only.  
A dual line machine makes it possible to always have a line  
dedicated to receiving faxes.  
For Line 1, you adjust the answering mode, dial, and  
incoming call options.  
For Line 2, you adjust the Option Line Type.  
180  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Basic Operations  
Dual Line requires two telephone lines, each with a  
unique telephone number.  
You control the use of the two lines of your Dual Line  
machine by the way you  
Both lines must be the same type (PSTN or PBX).  
They must both be analog lines.  
1 program your machine  
2 share the telephone numbers of the lines  
!
Be careful how you share the telephone numbers.  
All transmissions using the second line are done from  
memory.  
Make sure the distribution of the numbers matches how  
you want to use the machine. If you want one line to  
only transmit (send) faxes, don’t give out that number!  
The second line may be programmed to send and  
receive, send only, or receive only.  
The machine will ALWAYS try to transmit (send) using  
the first line before trying to use the second line.  
For Line 1, settings are programmed through the  
answering mode, dial, and incoming call options.  
For Line 2, you set the Option Line Type.  
Set the Option Line Type before using the second line.  
!
User’s Manual  
181  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
The second line does not have a speaker.  
                                                                                                         
                                                                                                         
When working with a Dual Line fax machine, remember  
that there is only one Sender ID, not two. You are  
sending from one location (Sender ID), which uses two  
lines.  
Do not connect any external devices (such as an external  
phone) to the second line.  
When working with a Dual Line fax machine, remember  
that there are two TSIs (Transmit Sender Identifications).  
Each line has its own TSI. Refer to “Setting Basic  
Features, SettingYour Fax Machine’s ID.”  
Some phone companies offer an automatic rollover  
feature as a service. Your fax machine will work with this  
feature. Contact your phone company for more  
information on the rollover feature.  
182  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Unpacking  
Remove contents from the carton. Be sure that all the items  
listed below are included.  
If any items are missing, contact Konica immediately.  
!
Keep your packing materials and carton in case you  
need to ship or transport the unit.  
1 Fax Machine  
2 Toner cartridge  
3 Image drum (inside machine)  
4 Power cord  
5 Telephone line cord(s)  
6 Document Stacker  
7 Documentation  
User’s Manual  
Warranty Information  
User’s Manual  
183  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Connecting to the Second Telephone Line  
1 The primary / first telephone line is connected to the LINE  
Displays, Reports, and Beeps  
The display usually shows the status of the first telephone  
line. Press HELP to display the status of the second  
telephone line.  
(1).  
See “Installation, Setting Up Your Machine, Connecting  
to the Telephone Line.”  
The end of a communication (a fax is sent or received) is  
indicated by a beep. Any beeps are for the line (first or  
second) being displayed. No beeps sound for the line not  
being displayed.  
2 The second telephone line is connected to the second line  
jack [dual line access] (2).  
3 Insert the other end into the wall jack for the second  
telephone line.  
Continuous Tone, SpeedAccess no. 63 must be set to ON if  
you want to know when the second line is active. The  
second line does not have a separate audible alarm.  
When looking at a report, any information related to the  
second line is marked with a “#” symbol.  
1
2
184  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Setting the Option Line Type for the  
Second Line  
Setting Memory Transmissions to  
Use the Second Line  
The second line type may be set to:  
You must set the Option Line Type for the Second Line  
!
before programming Delayed Transmissions (Memory)  
to use the Second Line.  
Send (transmit) only (TX)  
Receive only (RX)  
The Option Line Type must be set to TX or ALL for use  
with the Delayed Transmission (Memory) function.  
Send and Receive (ALL)  
1 Press Menu/Exit to enter the menu.  
For more information on Delayed Transmission, see  
“Advanced Operations, Delayed Fax Transmissions.”  
2 Input speed access no. 31 (Option Line Type)  
3 Pressor to select the desired mode, press Enter.  
4 Press Menu/Exit to return to standby mode.  
User’s Manual  
185  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Options and  
Overview  
Accessories  
Obtaining  
Before you order, have the correct part number and  
description of the item.  
Part Numbers  
Consult the dealer where you purchased your fax machine.  
Consult a Konica Authorized Sales and Service Dealer.  
Order toll-free by phone at 1-800-825-5664 using a major  
credit card.  
Check office supply catalogs or your local stationery  
store. Most carry Konica brand supplies.  
Consumables  
Part Number Description  
950-133  
950-139  
Toner Cartridge Kit, Type 5 TL  
Image Drum Kit, Type 5 (F)  
Important: This machine will only operate using the  
!
consumables and options specified by Konica for this  
facsimile machine. The use of any other consumables or  
options will result in the display of an operation error  
and in machine malfunction.  
186  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Options  
Part Number Description  
Descriptions  
The following options are available for enhancing the  
operation of your fax machine.  
950-118  
950-119  
950-127  
950-117  
2 MB Memory Expansion Kit  
4 MB Memory Expansion Kit  
2nd PaperTray Kit (UST-550)  
The options and accessories available for your machine will  
depend upon the model of your machine.  
Multifunction Printer (MFP) PC Interface  
Kit  
Second Paper Tray  
The second paper tray has a 500 sheet paper capacity.  
With the second paper tray installed, the machine has a 750  
sheet paper capacity (250 sheet standard tray plus 500 sheet  
second tray).  
For the latest product and technical support  
information, visit the Konica Web site:  
!
When the main tray runs out of paper, the machine switches  
to the second tray for uninterrupted printing.  
http://www.Konicabt.com  
Handset  
The optional handset connects directly to your fax machine  
and works like a telephone.  
Multifunction Printer (MFP) PC Interface Kit  
The MFP PC Interface Kit is a software package that allows  
your fax machine to interface with a computer, giving you a  
multifunctional capable fax machine. With the MFP PC  
Interface Kit, your fax can function as a printer, scanner,  
copier and PC-based fax machine. The kit also includes a  
parallel cable for connection with your computer.  
User’s Manual  
187  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Memory Expansion  
Several memory expansion cards are available.  
Each has a different memory storage capacity.  
All page numbers given areAPPROXIMATES.  
4 MB  
8 MB  
Capacity:  
Your results may vary, depending on the nature of your  
pages.  
320 pages of Option 4 MB memory  
360 pages of Standard 4 MB memory  
680 pages total  
An expandable memory slot is located under the back cover  
of the machine.  
Only one memory slot is available in your machine.  
This item is called the 600 dpi TX Kit.  
Capacity:  
!
Therefore, only one of the available memory options  
may be installed at one time.  
You must have the 8 MB expansion card to utilize the  
600 dpi TX feature.  
640 pages of Option 4 MB memory  
360 pages of Standard 4 MB memory  
1,000 pages total  
2 MB  
You must have the 8 MB expansion card to utilize the  
600 dpi TX feature.  
Capacity:  
!
160 pages of Option 2 MB memory  
360 pages of Standard 4 MB memory  
520 pages total  
188  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
User’s Manual  
189  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Problem Solving  
Overview  
This section lists the most common problems you may  
encounter while using this machine.  
Printing a Cleaning Page  
If you notice repeating marks or imperfections on your  
printouts, try printing a cleaning page before you replace the  
image drum.  
Cleaning page process  
Removes residual impurities from printing surfaces.  
Reduces problems such as repeating marks, blotching,  
and shading.  
To print a cleaning page  
1
2
3
Press the Menu/Exit key to activate the menu mode.  
Press continuously until Printer Cleaning displays.  
Press Enter. After a moment the cleaning page prints.  
190  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Clearing a Document Jam  
When a document jam occurs, your machine beeps and an  
error message appears in the display. If the jammed  
document appears to be positioned straight in your feeder,  
press the Stop key to try to feed the document the rest of the  
way through the feeder. If this fails, follow the instructions  
below.  
1
2
Turn off the power switch.  
Lift the document tray up and back on its hinges.  
Open the control panel fully, being careful not to  
damage the separation rubber (1).  
!
3
4
Pull out the jammed document.  
Return the document tray to its original operating  
position, and push down until it locks in place.  
5
Turn the power switch back on.  
User’s Manual  
191  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Clearing a Printing Paper Jam  
1
2
Turn off the power switch.  
If your machine displays PAPER JAM or NO PAPER when the  
paper tray still contains paper, there may be one or more  
sheets of paper jammed in the machine. To clear a paper jam,  
follow the instructions below.  
Grasp the document tray from the bottom and lift up,  
swinging it up and back out of the way.  
If you are experiencing frequent paper jams, it may be  
!
!
due to the type of paper you are using. For best results,  
select a paper which has been developed specifically for  
photocopying or laser printing. Be sure to fan the paper  
before loading it into your paper tray.  
CAUTION: If you open the top cover, you will see a  
label that reads: (CAUTION-HOT). This portion is  
extremely hot—do not touch it under any  
circumstances.  
192  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
3
Press on the latches on both sides of the copier stacker  
until the cover of the image drum compartment is  
released and pops up. Lift up and back, revealing the  
image drum.  
4
Grasp the image drum and lift it out of the machine. Set  
it aside on a clean, dry surface out of direct sunlight.  
Warning: Do not touch the green drum surface.  
!
User’s Manual  
193  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
Pull out any paper caught inside the machine.  
6
7
Pull out the paper tray.  
Remove any paper caught in the feeder and any  
damaged paper in the tray.  
194  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
8
9
Load the paper tray, making sure the paper is below the  
“Paper Full” marking.  
WARNING: Never expose the image drum cartridge to  
light for more than 5 minutes. Never expose the image  
drum cartridge to direct sunlight. Always hold the  
image drum unit by the ends. Never touch the surface of  
the green drum inside the image drum cartridge.  
!
Slide the paper tray back into the machine until it  
latches in place.  
10 Place the image drum unit back into the machine.  
11 Close the cover to the image drum compartment,  
pushing down on it until both latches catch.  
12 Return the document tray to working position.  
13 Turn the power switch back on.  
User’s Manual  
195  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Panel Messages  
Error Messages  
14:14: FAX  
This section lists the status and error messages that may  
appear on your machine’s display panel, and explains what  
they mean and how to correct any problem they indicate.  
COVER OPEN  
Cover open: The upper cover is not closed. First check to be  
sure that the image drum is seated correctly and the toner  
cartridge is installed properly. Then, check to see that the  
toner cartridge lock lever is pushed completely forward until  
it stops. Press down firmly on the cover to make sure it is  
closed and latched.  
Normal Display in Standby Mode  
Under normal operating condition, information is displayed  
on the top and bottom lines of the display.  
The top line shows the time and the answering mode.  
Answering modes options are:  
FAX, TEL, PC, T/F orTAD.  
NO PAPER  
The bottom line shows the amount of memory available.  
CHECK PAPER SUPPLY  
The paper tray is out of paper. Add more paper.  
196  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
PAPER JAM  
14:14 :FAX  
CHECK PAPER OR PATH  
CHANGE DRUM SOON  
Jam: Paper is jammed feeding from the paper tray into the  
printer. Or, paper may be jammed inside the printing  
mechanism under the image drum. Check the paper path and  
remove any jammed paper.  
Image drum alarm: The image drum is nearing the end of its  
projected life. Make sure a new drum is available, and replace  
the drum when print quality begins to deteriorate.  
See “Maintenance, Replacing the Image Drum.”  
See “Problem Solving, Clearing a Paper Jam.”  
TONER LOW  
DOCUMENT JAM  
REPLACE TONER CART.  
CONFIRM AND STOP  
A document being faxed or scanned has jammed in the  
or  
scanner.  
REPLACE TONER CART.  
See “Problem Solving, Clearing a Document Jam.”  
Toner low: Toner is running low in the toner cartridge.  
Replace the cartridge as soon as possible. When you close  
the cover after replacing the toner cartridge, the message  
clears.  
RELOAD DOCUMENT  
Paper-feed error: A document to be faxed or scanned has not  
fed into the scanner properly. Remove the document and  
reload it into the document tray.  
See “Maintenance, Replacing the Toner Cartridge.”  
User’s Manual  
197  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
PRINTER ALARM 2:TEL  
REFER TO USER GUIDE  
For PRINTER ALARM 3:TEL  
If you have the second paper tray installed, and the manual  
feed cover is moved, the machine will display this  
message.  
or  
or  
The manual feed tray door must remain open when a  
second paper tray is installed.  
PRINTER ALARM 3:TEL  
REFER TO USER GUIDE  
Make sure that the second paper is correctly installed.  
The error should clear.  
For all PRINTER ALARM messages  
PRINTER ALARM 4:TEL  
REFER TO USER GUIDE  
Open and close the cover. If this does not clear these  
messages, turn off your machine and call for service.  
198  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
INVALID TONER CART.  
REFER TO USER GUIDE  
INVALID DRUM CART.  
REFER TO USER GUIDE  
This error will occur if an incorrect toner cartridge is  
This error will occur if an incorrect image drum cartridge is  
installed. This machine will only operate using image drum  
cartridges specified by Konica for use in this machine. If  
you are using the correct drum cartridge, open and close the  
cover. If this does not clear the message, turn off the machine  
and contact the nearest authorized Konica dealer for service.  
installed. This machine will only operate using toner  
cartridges specified by Konica for use in this machine. If  
you are using the correct toner cartridge, open and close the  
cover. If this does not clear the message, turn off the machine  
and contact the nearest authorized Konica dealer for service.  
User’s Manual  
199  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Counters  
Your machine keeps track of the number of pages it has  
printed or scanned. If you are experiencing a problem, a  
service person may ask you to check these counters.  
Accessing the Print/Scan Counters  
1
2
3
4
Press Menu/Exit to enter the menu.  
Press to selectCounter, press Enter.  
For some of the counters, the Service Bit must be set to  
Press or to select the counter you want. Press Enter.  
Press Menu/Exit to return to standby mode.  
!
ON. Your service person will assist you with setting the  
service bit.  
Resetting the Image Drum Counter  
After you have replaced the image drum cartridge, use this  
function to reset the drum counter.  
See “Maintenance, Replacing the Image Drum Cartridge.”  
1
2
3
4
5
Press Menu/Exit to enter the menu.  
Press until the > symbol is beside COUNTER.  
PressEntertwice.  
PressClear twice.  
Press Menu/Exit to return to standby mode.  
200  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Problem Checklist  
The display is blank.  
Your fax unit is a complex machine with many features and  
functions that allow it to operate in different ways. Many  
problems you experience may be due to improper  
programming. If you are experiencing a problem, read  
through the list of problems and solutions before calling your  
dealer.  
Check the power cord to make sure that it is firmly plugged  
in and verify that the power switch is in the ON position.  
Check your wall outlet to make sure that it has power.  
Nothing happens when you press the control panel keys.  
Turn the machine off, wait 10 seconds, then turn it on again.  
The display tells you to replace paper even though there is  
paper in the paper tray.  
Make sure that the paper is firmly stacked in the tray. Check  
for a paper jam.  
User’s Manual  
201  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Your documents jam.  
Your machine won’t dial.  
Check the document for wrinkles, tears or other damage.  
Make sure there are no staples or paper clips and that the  
paper is clean and dry.  
Make sure the document is not wider than your machine  
can load.  
Check the power cord and wall outlet.  
Make sure that your telephone line (not your external  
telephone or handset) is connected to the LINE outlet on the  
back of your machine.  
If you have an external telephone connected, lift the handset  
and check for a dial tone.  
Try making a copy of the document on a photocopier and  
faxing the copy.  
If you do not hear one, there may be a problem with your  
telephone line.  
If you do hear a dial tone, your machine may be using the  
wrong dialing method (pulse or tone) for your area.  
If you hear changing tones instead of dialing pulses and you  
know that your area uses pulse dialing, refer to Tone/Pulse  
(MF/DP) [Speed Access 45] in “Setting Basic Features, Dial  
and Incoming Call Parameter Settings.”  
202  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
The display shows a communication error.  
This alarm indicates any of a number of problems:  
You have to dial a prefix number to get an outside line,  
or if you are dialing internationally, you may need to  
enter a pause (using the Pause One Touch key) after the  
dial prefix or international dialing code to tell your  
machine to wait for a dial tone.  
If you have frequent problems communicating with a  
particular remote fax machine, try programming the  
number into one of your One Touch keys and then  
changing the Communication Parameters for that One  
Touch key. See “Programming Speed Dial Numbers.”  
Your machine or the remote fax machine may need  
servicing. Try sending a fax to another location to check  
your machine.  
You may be trying to communicate with an incompatible  
fax machine. Your machine can only communicate with  
ITU-T Group 3 fax machines.  
The remote machine may not be able to perform the  
function that you want, such as polling or confidential  
messages.  
The remote machine may also be out of paper or  
experiencing a paper jam.  
Bad telephone line conditions can also cause  
communication errors. Try sending the fax again and  
check to make sure you are dialing the correct telephone  
number.  
User’s Manual  
203  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
You sent a fax but the image the remote fax machine  
The image received on your machine was very poor  
received was very poor.  
Contact the person sending you the fax and ask them to  
change their Resolution and Type of Original settings. Ask  
the person to make a copy of the document on their fax  
machine to ensure that it is working properly. Then ask them  
to send the fax again. If you still have a problem, try making  
a copy of a document on your machine to make sure it is  
working properly.  
If your document had a lot of small type, complex  
illustrations, photos, or was very light or very dark, try  
changing your Transmit Resolution and Type of Original  
settings.  
See “Basic Faxing Operations, Loading Documents.”  
Copy the document on your machine to see how it will  
transmit. The problem may be caused by telephone line  
interference. Try sending the document again later.  
You tried dialing using One-Touch or 2-3 digit Speed Dial  
but nothing happened.  
Make sure that something is programmed into the Speed Dial  
key you are using. Check the fax number to make sure it was  
entered correctly.  
You keep getting reports you do not want.  
Check your user function settings and turn off the reports you  
do not want.  
See “Programming Speed Dial Numbers.”  
See “Reports, Message Confirmation Report Options.”  
When you are dialing with an 2-3 digit speed dial code, be  
sure to press the Speed Dial/Search key before you enter the  
code.  
You sent a fax but it was received completely blank.  
Make sure that you have loaded your document face down.  
204  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Your machine does not answer the phone or receive faxes.  
You set your machine for delayed transmission but it did  
not send.  
First check to see that the power cord is connected to the AC  
outlet. Also check the reception mode you are using. Your  
machine will not automatically receive faxes in manual  
answering mode [TEL].  
Check the display to make sure that you have set your  
machine’s clock to the correct time.  
See “Setting Basic Features, Setting the Date and Time.”  
See “Setting Basic Features, Setting the Answering Mode.”  
Your machine disconnected before you could answer a  
voice request.  
Your received documents are light or have vertical streaks  
on them and you are not out of toner.  
You must answer a voice request while the warbling tone is  
Gently wipe the lens surface of your machine’s LED array and being emitted. When you hear the warbling tone, pick up the  
then see if the machine works properly.  
handset.  
See “Maintenance, Replacing the Toner Cartridge.”  
Your machine will not poll a remote fax machine.  
If your machine still does not work properly, remove the  
image drum unit.  
Call the person at the remote fax machine and make sure that  
they have loaded documents and set their fax machine in  
polling transmission mode.  
See “Maintenance, Replacing the Image Drum.”  
Tap the toner cartridge, and gently shake it from side to side  
several times to redistribute toner. Be careful! Some toner  
may spill from the cartridge.  
If this does not work, you may need to replace your image  
drum cartridge. For information on obtaining a replacement  
image drum cartridge, see “Options andAccessories.”  
User’s Manual  
205  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Your machine is connected to a PBX and you can’t dial out.  
You are constantly receiving unsolicited advertising on  
your machine.  
You must enter your dial prefix before the telephone number  
for each number that you dial or program into your machine.  
Your machine must also be programmed for PBX operation  
before it will work.  
Try using the closed network function.  
See “Basic Faxing, Rejecting Unsolicted Fax Messages.”  
Your machine does not immediately switch to TEL mode  
when you make or receive a voice call.  
See “Setting Basic Features, Connecting to a PBX.”  
You want to answer an external telephone but your  
machine always answers first.  
Try pressing the Stop key. Your machine will return to  
standby mode so that you can converse. This condition may  
happen infrequently due to telephone line conditions, or the  
type of external telephone used. If this problem happens  
often, consult your service representative.  
If you are using an external telephone, change your  
machine’s ring response user function setting.  
See “Customizing Features and Operations, Changing  
Operation Functions, Restrict Access.”  
Your received faxes sometimes look distorted.  
If the document received is wider or longer than the paper  
you have loaded into your paper tray, your machine  
automatically reduces the length of the document to fit on  
your paper.  
This type of problem could be communication related.  
The document may have jammed during scanning.  
If the document is unreadable, ask the sender to fax the  
document again.  
206  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Your machine receives faxes, but doesn’t print them.  
Your machine may be out of paper.  
Check the paper tray.  
Your machine doesn’t print the Message Confirmation  
Report or the Message Confirmation Report doesn’t print  
the way you want it to.  
There are several options for the Message Confirmation  
Report. Make sure that these options are set the way you  
want them to be.  
If empty, supply paper.  
Your machine may be out of toner.  
Check the display for a TONER LOW message.  
If displayed, replace the toner cartridge.  
Your machine may need a new drum.  
See “Reports, Message Confirmation Report.”  
Check the display for a REPLACE IMAGE DRUM  
message.  
If displayed, replace the toner cartridge.  
Your machine may be set toAnswering Mode: Memory  
Reception Mode.  
Change the Answering Mode to Auto Receive Mode  
[FAX].  
See “Setting Basic Features, Setting the Answering  
Mode.”  
User’s Manual  
207  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Packing Your Machine  
United States and Canada  
Use this procedure to ship the machine.  
1
2
Remove the image drum unit (with toner cartridge).  
Place the image drum unit (with toner cartridge still  
installed) into a polyethylene plastic bag (black) and  
store it in a cool place away from direct sunlight.  
3
Package the machine.  
Warning: DO NOT ship the machine with the image  
drum unit installed.  
!
208  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Specifications  
Overview  
All specifications are subject to change without notice.  
Dialing  
For the latest product and technical support information,  
visit the Konica Web site:  
One-Touch  
80  
http://www.Konicabt.com  
Auto Dials  
150  
Groups  
20, up to 230 numbers each  
Broadcast Transmissions  
240 locations  
User’s Manual  
209  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
General  
Protocol  
ITU-T G3  
Modem Speed  
Maximum 33.6 Kbps  
Transmission Speed  
2.5 seconds per page (ITU-T Test Chart #1)  
Print Speed  
Maximum 10 pages per minute  
Print Resolution  
600 dpi  
Communication Method  
Half duplex  
Coding Scheme  
MH / MR / MMR / JBIG with ITU-T ECM error correction  
210  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Capacity  
Memory  
All page numbers given are APPROXIMATES.  
Standard  
Your results may vary, depending on the nature of your  
pages.  
12.5 MB  
Optional  
2 MB  
Capacity:  
160 pages of Option 2 MB memory  
360 pages of Standard 4 MB memory  
520 pages total  
Only one memory slot is available in your machine.  
!
Therefore, only one of the available memory options  
may be installed at a time.  
4 MB  
You must have the 8 MB expansion card to utilize the  
600 dpi TX feature.  
Capacity:  
320 pages of Option 4 MB memory  
360 pages of Standard 4 MB memory  
680 pages total  
8 MB  
This item is called the 600 dpi TX Kit.  
Capacity:  
640 pages of Option 4 MB memory  
360 pages of Standard 4 MB memory  
1,000 pages total  
User’s Manual  
211  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Scanning  
Consumables  
Scan Speed  
Toner Yield  
1.5 seconds per page  
Scan Resolution  
300 dpi  
The number of pages you can print with one toner  
cartridge depends on the type of documents you usually  
receive or copy.  
A toner cartridge will print about 2,500 pages/letter size of  
standard business communications at a typical print  
coverage of 4% (equivalent of CCITT No. 1 test chart).  
Scan Width  
8.5 inches (21.5 centimeters)  
Scan Length  
The first toner cartridge installed in a new image drum unit  
will have a decreased yield because the image drum unit  
has to be filled.  
5 to 14 inches (12.8 to 35.6 centimeters)  
Gray Scale  
DrumYield  
64 levels  
The life of an image drum depends on a number of factors,  
including temperature and humidity, the type of paper you  
use, and the number of pages per job.  
The image drum cartridge should last approximately  
20,000 pages for continuous printing  
14,000 pages at 3 pages per job  
9,000 pages at 1 page per job  
212  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Paper Handling  
Physical  
Automatic Document Feeder  
Letter,A4  
Dimensions  
The paper tray is NOT included in any measurements.  
50 sheets of 13 to 20-lb. paper (49 to 75 g/m2)  
30 sheets 21 to 28-lb. paper (79 to 105.5 g/m2)  
Single sheet of 32-lb paper (121 g/m2)  
Universal Tray  
!
Width  
14.2 inches (36 centimeters)  
Depth  
18.6 inches (47.2 centimeters)  
Height  
13.8 inches (35.2 centimeters)  
Weight  
Includes image drum  
30.9 pounds (14 kilograms)  
Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6.  
250 sheets maximum  
16 to 24 lb. (60 to 91 g/m2)  
Manual Feeder  
Single Sheet  
Letter, legal 13 inch, legal 14 inch, Executive, A4, A5,  
A6, JIS B5  
16 to 32 lb. (60 to 121 g/m2)  
Envelopes  
Monarch, COM-10, DL, C5, COM-9  
You must use envelopes with a straight-cut flap.  
!
User’s Manual  
213  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Electrical  
Environmental  
Power  
Temperature  
Operating  
120VAC +6%, -15%  
50/60 Hz +/- 2%  
or  
50 to 90 degrees Fahrenheit  
10 to 32 degrees Celsius  
Storage  
220/240 VAC +/- 15%  
50/50 Hz +/- 2%  
Battery Backup  
72 hours  
14 to 110 degrees Fahrenheit  
-10 to 43 degrees Celsius  
Humidity  
Operating  
20 to 80% Relative Humidity, non-condensing  
Storage  
10 to 90% Relative Humidity, non-condensing  
Power Modes  
Ready  
Energy Saving  
Standby  
Warmup Time  
From Standby, 30 seconds  
214  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
Overview  
Alarms  
Adjusting the Buzzer 59  
Answering Mode  
Answering Machines 38  
Symbols  
0000 Code on Reports 167, 168  
2-digit Speed Dial  
Sending a Fax 80  
Speed Dial/Search Key 22  
3-digit Speed Dial  
Adjusting the Speaker Volume 59  
Alarm Indicator Location 20  
Continuous Tone 58, 184  
Incoming Ring 57  
Signal Tones 26  
Stop Key 23  
Auto Receive Mode [FAX] 50  
Automatic Mode Detection 13  
Forwarding Mode [FWD] 52  
Manual Receive Mode [TEL] 51  
Memory Reception Mode [MEM]  
52  
Sending a Fax 80  
Speed Dial/Search Key 22  
600 dpi TX Kit (Option)  
187, 188, 189, 211  
Alphanumeric  
PC Fax Mode [PC] 52  
Setting 50  
Telephone Answering Device Mode  
[TAD] 51  
Caps Key 25  
Programming the Keys 24  
Telephone Directory 12  
ALT# (Speed Dial Number) 66  
Alternate Number 12, 24  
Answering Machine  
A
Telephone/Fax Mode [T/F] 51  
Auto Dial  
Access Digit (PBX) 55  
Accessories 186  
Active Memory Files Report 89, 163  
Activity Report 162  
Address, Personal Mailbox 116  
Number of 209  
Relay Broadcast Report Confirma-  
tion (#99) 130  
and Telephone, Install 38  
Installation 38  
Remote Receive 51  
Telephone Answering Device Mode  
[TAD] 51  
Auto Receive Mode [FAX] 50  
Auto Start 54  
Automatic Document Feeder 12  
Automatic page re-transmission 13  
Automatic redial 13  
User’s Manual  
215  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Closed Network 13, 82  
Problem Solving 206  
Setting 82  
Unsolicited Faxes 13  
CNG Count 154  
B
C
B.C. (Communication Code) 171  
Back Cover 17  
Batch, Delayed Transmission 110  
Battery Backup 12  
Specifications 214  
Broadcast  
Call Forwarding 123, 124  
Cancel  
CANCL (Result Code) 170  
Clear Key 21  
Delayed Transmissions 109  
Faxes Polled into Memory 146  
Messages Stored in Memory 90  
Stop Key 23  
Codes  
Communication 171  
Result 170  
Coding Scheme 210  
Communication  
Confirmation Report 164  
Definition 99, 105  
Enter Key 21  
Entry Report 169  
Locations (Number of) 209  
Sending 105  
Capitalization, Caps Key 25  
Chain Dial 25, 74  
Creating a Chain Dial Number 74  
Dialing a Chain Dial Number 74  
Number 25  
Communication Codes 171  
Communication Error 203  
Communication Method 210  
Errors 26  
vs. Group 98  
COMP. (Result Code) 170  
Busy  
Plus Key 25  
Computer  
BUSY (Result Code) 170  
Busy Signal  
Characters  
PC Fax Mode [PC, optional] 52  
Caps Key 25  
Unique Key 21  
Cleaning  
Redial Interval 54  
Redial Tries 54  
Busy Tone 55  
Buzzer, Adjusting the Volume 59  
Cleaning Page 190  
Scanner Path 172  
Clear  
Clear Key Location 21  
Document Jams 191  
Printing Paper Jams 192  
Clock Adjustment 45, 48  
216  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Confidential  
Confidential Reception Report  
Consumables  
Image Drum 187  
Copy 13  
Copy Output Lever 16  
122  
Handling 29  
Replacement 177  
Resetting the Counter 179  
Yield 177, 212  
Copy Stacker 16  
Deleting Faxes 123  
Faxes 115  
Knowing when you've received a  
confidential fax 122  
Mailboxes 13  
Printing Faxes 122  
Receiving Faxes 121  
Requirements 121  
Reception 13  
Copy Stacker Extension 16  
Copy Stacker Release Buttons 15  
Dual Access 92  
Face Up or Face Down 97  
Copy Output Lever 16  
Making Copies 95  
Obtaining Replacements 186  
One-Touch Label 23, 187  
Toner Cartridge 187  
Handling 29  
Start/Copy Key 22  
Replacement 173  
Yield 173, 212  
Counters 200  
Accessing 200  
Reception Report 169  
Remote Mailbox Information 120  
Requirements 115  
Sending Faxes 120  
Configuration Report 165  
Changing Functions 149  
Current Settings 148  
Printing 148, 149  
Continuous Tone 58, 184  
Contrast  
Image Drum, Resetting 200  
Resetting the Image Drum Counter  
179  
Resolution Key 21  
Set while Loading Documents 79  
Control Access to Your Machine 5  
Control Panel 12, 15, 19  
Alarm Indicator 20  
Enter Key 21  
Country  
Overseas Communications  
Echo Protection 67  
PBX assistance 60  
Pulse Dial Rate 153  
Pulse Dial Type 153  
Confirming Results 85  
No response when keys are  
pressed 201  
Shift Down Key 20  
Shift Left Key 20  
Shift Right Key 20  
Pulse Make Ratio 153  
Setting the Language 59  
COVER (Result Code) 170  
Current Settings  
Shift Up Key 20  
Configuration Report 148  
Customer Support  
6
User’s Manual  
217  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Dial  
Pulse Dial Type 153  
Pulse Make Ratio 153  
Real-Time 85  
D
Broadcast Transmissions 209  
Chain Dial 74  
Communication Speed 67  
Dial Options 46  
Dial Parameter Settings 53  
Factory Defaults 54  
Programming 53  
Date, Setting 48  
Del Key 24  
Delayed  
Redial 85  
Specifications 209  
Variations by Country  
FLASH/EARTH/NORMAL 56  
Variations by Country (MF) 55  
Definition 107  
Delayed Batch  
Canceling 113  
Destination Number 110  
Sending 110, 112  
Setting the Time 111  
Dial Prefix 56  
Dimensions 213  
Display  
Blank Display 201  
Display Messages  
Normal Display 196  
Clearing the Number 61  
Entering the Number 61  
Dial Pulse (DP) 55  
Dial Tone  
Speed Dials 31 - 40 107, 110  
Delayed Fax vs. Delayed Batch 107  
Delayed Transmission 4, 107  
Canceling 109  
Detection 54  
Hook Key 22  
Transmission 84  
Display Panel 12  
Number of Sessions 107  
Sending 108  
Dialing Characteristics  
Space Key 25  
Echo Protection 67  
Enter Number before Loading  
Document 93  
Long Numbers (more than 40  
digits) 74  
Location 14, 20  
Display Panel Messages 196  
Distinctive Ring 155  
Incoming Ring 57  
Restrictions 155  
Delete  
Deleting Characters (DEL Key) 24  
Deleting Confidential Faxes 123  
Groups 102  
Setting 155  
Creating 74  
Dialing 74  
Machine won't dial 202  
Number of Auto Dials 209  
Number of One-Touch Keys 209  
One-Touch Keys 24  
Pauses 25  
Pulse Dial Rate 153  
218  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Document  
Document Guides 15  
Exposure  
Image Drum to Light 29  
E
Document Jam 191  
Document Stacker  
Installation 36  
Location 15  
Document Tray  
Extension 16  
Location 16  
Guidelines 76  
Loading 78  
EARTH 56  
ECM Function 152  
Electrical  
External Telephone  
Machine answers first 206  
F
Specifications 214  
Battery Backup 214  
Power 214  
Power Modes 214  
Warmup Time 214  
Face Down  
Copy Output Lever 16  
Placing Documents 93, 94  
Stacking 97  
Emergency  
Face Up  
Multiple Page 77  
Single Page 77  
DP (Dial Pulse) 55  
Drum  
Contact Information ii  
Toner Emergengy First Aid ii  
End of Session Tone 26  
English  
Change the Language 59  
Enter Key 21  
Envelopes 213  
Straight Cut Flap 213  
Environmental  
Copy Output Lever 16  
Stacking 97  
Factory Defaults  
Dial Parameter Settings 54  
Faxing  
Yield 212  
Dual Access 13, 78, 92  
While Copying 92  
While Receiving a Fax 94  
While Sending a Fax 93  
Dual Line 180  
Document Guidelines 76  
General 76  
Forwarding 13  
Group vs. Broadcast 98  
Loading Documents 78  
Multiple Page 77  
Specifications 214  
Humidity 214  
Basic Operations 181  
Benefits 180  
Temperature 214  
Receiving Confidential Faxes 121  
Sending a Delayed Batch 112  
Sending a Delayed Fax 108  
Sending Confidential Faxes 120  
Sending to a Group 103  
Single Page Specifications 77  
to Multiple Locations 98  
Definition 180  
Displays and Reports 184  
Second Line  
Connecting 184  
Option Line Type 185  
Unpacking 183  
Error  
Err. Report (MCF) 168  
Error Correction Code 210  
Error Correction Mode (ECM) 152  
Error Messages 196  
Error Tone 26  
User’s Manual  
219  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
FCC  
G
H
Sender ID 49  
TSI/CSI 49  
Gray Scale 212  
Group  
Half Duplex 210  
Half-tone 12  
Features 12  
Feeder (Document Tray) Polling 140  
First Aid ii  
FLASH 56  
Forwarding  
Creating 101  
Definition 99  
Deleting 102  
Dialing 12  
Resolution Key 21  
Handset  
Installation 37  
Manual Reception 86  
Help 1, 2, 21  
Function List 2, 42  
Help List 2, 21  
Help Button 12, 212  
Helpful Hints 7  
Call Forwarding 124  
Clearing 125  
FWD Mode 52  
Paper Error 126  
Paper Error Limitations 126  
Set a Forwarding Number 124  
Set Paper/Toner Error Number  
126  
Setting the Auto Answer Mode  
125  
Directory 165  
Finding by Name 103  
Group Directory Report 103  
Names  
Speed Dial/Search Key 22  
Numeric Keypad 22  
Sending a fax 103  
Specifications 100  
Speed Dial / Search 104  
vs. Broadcast 98  
Checking Information During  
Transmissions 8  
Quick Message Confirmation  
Report 8  
Recording Addresses and Pass-  
Toner Error 126  
Toner Error Limitations 126  
French  
Change the Language 59  
Setting the Language 48  
Functions  
words 10  
References 9  
Configuration Report 9  
Group Directory 9  
Help and Function Lists 9  
Telephone Directory 9  
Send a Fax and Save the Number  
7
Function List 21, 166  
Primary 41  
Selecting 40  
Hook Key 22  
FWD Mode 52  
Hub (Relay Key Station) 127  
Humidity, Specifications 214  
Hyphen Key 22  
220  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Incoming  
Call Parameter Settings 53  
I
J
ID  
Call Parameters 57  
Incoming Ring 57  
Programming Call Parameter  
Setting 53  
Jams 202  
Deleting Characters 24  
ID/Password Programming 45  
Space Key 25  
Document 191  
Printing Paper 192  
JetSuite Pro  
Identification  
Sender ID 49  
Sender ID on Transmitted Fax 152  
TSI/CSI 49  
IEEE-1284 Parallel Port 17  
Image  
Speed Access Options 46  
Installation 27  
PC Fax Mode [PC, optional] 52  
Junk Faxes 13, 82, 206  
Closed Network 82  
Contents List 31  
Document Stacker 36  
Hints 28  
Location 30  
Safety 28  
K
Key Select Tone 26  
Gray Scale 212  
Image Contrast  
Setting up the machine 32  
Toner Cartridge 34  
Unpacking 31  
Resolution Key 21  
Image in Message Confirmation  
Report (MCF) 168  
Instant Dial 151  
Legal-to-Letter Reduction 39  
Light Print 205  
Received Faxes Distorted 206  
Received Image Quality Poor 204  
Received image very poor 204  
Vertical Streaks 205  
Image Drum 18  
Exposure to Light 29  
Protective Sheet 33  
Replacement 177  
Resetting the Drum Counter  
179, 200  
Yield 177  
User’s Manual  
221  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
LOC# (Speed Dial Number) 66  
Location Name (ID)  
Entering Spaces 25  
Entering Symbols 21  
Find 22  
L
M
Label, One-Touch 23  
LAN Options 47  
Language  
Machine  
Dimensions 213  
Setting the Machine ID 49  
Speed Access Settings 45  
Maintenance 172  
Image Drum  
Change 59  
Setting 48  
Loudness  
Adjusting the Buzzer 59  
Adjusting the Volume 59  
Lowercase, Caps Key 25  
LCD Panel. See Display Panel  
LED Printhead 18  
Legal  
Location 18  
Replacement 177  
Legal to Letter reduction 39  
Setting the Paper Size 60  
Tray Extension 39  
Length, Scanning 212  
Letter  
Legal to Letter reduction 39  
Setting the Paper Size 60  
LINE Jack  
LED Printhead  
Location 18  
Toner Cartridge  
Location 18  
Replacement 173  
Manual  
Dial with Hook Key 22  
Paper Feeder  
Connecting 36  
Location 15  
Loading Documents  
Using 96  
Receive Mode [TEL] 51  
Reception 86  
Dual Access 78  
Resolution 79  
Setting the Contrast 79  
Setting the Resolution 79  
Type of Original 79  
Start/Copy Key 22  
Stop Key 23  
Transmission  
Start/Copy Key 22  
Stop Key 23  
222  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
MCF. See also Message Confirmation  
Report  
Memory Reception 13, 88  
[MEM] 52  
MF 55  
MFP Option  
Multi-Location 168  
Report Options 168  
Single-Location 168  
MEM Mode 52  
No Paper Reception 87  
No Toner Reception 87  
Memory Transmission 13  
No paper reception 13  
Specifications 211  
PC Fax Mode [PC, optional] 52  
Modem Speed 210  
Modes  
Auto Receive Mode [FAX] 50  
Forwarding Mode [FWD] 52  
Manual Receive Mode [TEL] 51  
Memory Reception Mode [MEM]  
52  
Memory 12  
Available Memory 89  
Battery Backup 12, 91  
Memory Backup  
and 600 dpi TX 211  
Installation Limitations 211  
Optional 211  
Power Failures 83  
Memory Full Save 151  
Memory Messages  
Erasing without Printing 90  
Limitations 89  
Standard 211  
PC Fax Mode [PC, optional] 52  
Remote Receive 57  
Telephone Answering Device Mode  
Menu  
Help Key 42  
Menu/Exit Key  
Location 21  
Navigating 41  
[TAD] 51  
Telephone/Fax Mode [T/F] 51  
Monitor Volume  
Power Loss 91  
Power Outage Report 91  
Printing 88, 90  
Switch to Auto Receive Mode  
90  
Primary Functions 41  
Setting the Paper Size 60  
Structure 40  
Adjusting Loudness 59  
Multi-frequency Dialing 55  
Message Confirmation Report 21, 167  
Automatic Print when Error Occurs  
168  
Memory Password 156  
Cancelling 156  
Setting 156  
Memory Polling 141  
Memory Polling (Bulletin) 142  
Confirming Results 85  
Doesn't print or doesn't print  
correctly 207  
Enter Key 21  
Image on Report 168  
Options 168  
Printing 160  
User’s Manual  
223  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
ECM Function 152  
Instant Dial 151  
N
O
Navigating  
Off-Hook (Alarm Tone) 26  
OK (Result Code) 171  
One-Touch  
Memory Full Save 151  
Memory Password 156  
Pulse Dial Rate 153  
Pulse Dial Type 153  
Pulse Make Ratio 153  
Remote Diagnosis 150  
Restrict Access 152  
Restricted Access ID 157  
Ring Response 154  
Sender ID Switch 152  
T/F Timer Prg. 154  
Transmission (TX) Mode Default  
150  
Keys 40  
Menu 41  
Network  
Dialing 24  
LAN Options 47  
Printing  
Keypad 14, 23, 24  
Label Location 23  
Labels 23  
Face Up or Face Down 16  
NO (Result Code) 170  
No paper reception 13  
NORMAL 56  
Latch 23  
Number of 209  
Programming 24  
Searching 24  
Normal Operation  
Start/Copy Key 22  
Second Panel 26  
Sending a Fax 80  
Speed Dial/Search Key 22  
Operation and Maintenance  
Safety 29  
Norwegian Characters  
Unique Key 21, 24, 68, 69  
Numeric Keypad 14, 22  
Sending a Fax 81  
Option Line Type, Dual Line (Second  
Line) 185  
Options 186  
Operation Functions 150  
Changing 149  
600 dpi TX Kit 187  
CNG Count 154  
Distinctive Ring 155  
224  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Answering Machine and Tele-  
phone, Install 38  
Documents  
General Guidelines 76  
Paper Tray  
Capacity 16  
Answering Machine, Install 38  
External Telephone, Install 37  
Handset 37, 187  
Memory Expansion 187  
MFP Kit 187  
Multiple Page 77  
Single Page 77  
Location 16  
Paper Sizes 16  
Parameters  
Incoming Calls 57  
Password  
Factory Default Size 39  
Legal to Letter Reduction 39  
Length Adjustment Guide 39  
Loading Documents 78  
Loading into the Paper Tray 39  
Manual Feed 96  
No Paper Reception 87  
Paper Indicator 16  
Paper-Size Setting 60  
Print Side 39  
Obtaining 186  
Changing 118  
If forgotten 115  
Memory 156  
Recording 115  
Restricted Access ID 157  
Second Paper Tray 187  
Original Documents. See Document  
Stacker: Location  
Out of paper 13  
Outside Line  
Pauses  
Dial Prefix (PBX) 56  
Clearing 61  
Entering 61  
PBX 55  
Entering Pauses 25  
Pause Key 25  
REPLACE PAPER 201  
Setting the Size 60  
Specifications  
PBX  
Connecting to 60  
Connecting to 60  
Automatic Document Feeder  
213  
Machine won't dial out 206  
PBX Dial Prefix  
P
Documents 76, 77  
Envelopes 213  
Handling 213  
Manual Feeder 213  
Single Sheet 213  
Clearing the Number 61  
Entering the Number 61  
PBX Line 55  
Packing 208  
Materials used 31  
Dial Prefix 56  
Variations by Country 56  
PC Fax Mode [PC] 52  
PC Mode 52  
Paper  
Automatic Document Feeder 213  
Capacity 13  
Changing Sizes 39  
Clearing Document Jams 191  
Clearing Printing Paper Jams 192  
Universal Tray 213  
Width Guides 39  
Paper Indicator 16  
Location 16  
User’s Manual  
225  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
PC Print  
Face Up or Face Down  
Copy Output Lever 16, 17  
PC/FAX Switch 58  
Power  
Power Cord  
Connecting 38  
Location 17  
Priority Transmission 114  
Problem Solving 190  
Alarm Indicator 20  
Audible Alarms 26  
Personal (Confidential) Mailboxes  
Power Failures 83  
Power Outage Battery Backup 12  
Power Outage Report 83, 169  
Power Save Mode 22  
Power Switch 15  
Automatic MCF when Error Occurs  
168  
Checklist 201  
Closing 119  
Creating 117  
Programming 116  
Personal Computer  
PC/FAX Switch 58  
Personal Mailbox 13  
Address 116  
Closed Network (Rejecting  
Unsolicited Faxes) 82  
Communications Speed 67  
Dial Tone Detection 54  
Documents Blurry 79  
Documents too Dark 79  
Documents too Light 79  
Echo Protection 67  
Image Quality  
Primary Number 24  
Print  
Cleaning Page 190  
Changing Password 118  
Number of 116  
Type 116  
Confidential Faxes 122  
Face Up or Face Down  
Copy Output Lever 16  
Faxes Polled into Memory 146  
Paper Jam 192  
Phone Line, Machine doesn't answer  
205  
Resolution Key 21  
Photos, Faxing 79  
Physical Dimensions of Machine 213  
Polling 13  
Print Resolution 210  
Received faxes won't print 207  
Reports 160  
Type of Original Key 21  
Machine won't poll 205  
Reception 145  
Transmission 137  
Explanation of Types 138  
Feeder (Document Tray)  
Polling 140  
Activity Report 162  
Message Confirmation Report  
(MCF) 160  
Sender ID on Transmitted Fax 152  
Speed 210  
Memory Polling 141  
Memory Polling (Bulletin)  
142  
226  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Include Image on MCF 168  
Incoming Ring 57  
One-Touch Keys 24  
Pauses 25  
PBX Dial Prefix, Clearing 61  
PBX Dial Prefix, Entering 61  
Personal (Confidential) Mailboxes  
116  
Protocol  
Facsimile Protocol 210  
Pulse Dial  
Pulse Dial Rate 153  
Message Confirmation (MCF)  
Report Options 168  
No Paper Reception 87  
No Toner Reception 87  
PBX Line Access Digit 55  
Power Failures 83  
Pulse Dial Type 153  
Pulse Make Ratio 153  
Tone Key 21  
Primary Number 24  
Sender ID 49  
PUNIT (Result Code) 171  
Power Outage Report 83  
Remote Diagnosis 150  
Report Options 46  
Setting Machine ID 49  
Setting the Answering Mode 50  
Shift Down Key 20  
Shift Left Key 20  
Shift Right Key 20  
Shift Up Key 20  
Purchasing Supplies 186  
R
Stop Key 23  
R_JAM (Result Code) 171  
Real-Time Dialing 85  
Receiving  
Programming  
Alphabet Keys 24  
Alternate Number 24  
Clear Key 21  
Creating a Group 101  
Date 48  
Deleting Characters 24  
Dial Parameter Settings 53  
Enter Key 21  
Space Key 25  
Answering Machine 51  
Confidential Faxes 13  
Continuous Tone 58, 184  
Dual Access 94  
Fax and Telephone Calls 51  
Faxes are distorted 206  
Faxes won't print 207  
Forwarding Mode [FWD] 52  
Incoming Call Parameters 57  
Incoming Options 46  
Incoming Settings 53  
Manual Reception 86  
Memory Reception Mode [MEM]  
52  
Special character keys 25  
Speed Dial Numbers 62, 66, 68  
Collect Information 66  
Stop Key 23  
Symbols  
Unique Key 21, 24, 68  
Time 48  
Tone Key 21  
TSI/CSI 49  
Unique Key 21  
Hyphen Key 22  
Incoming Call Parameter Settings  
53  
Language 48  
Menu/Exit Key 21  
Norwegian Characters  
Unique Key 21, 24, 68, 69  
One-Touch Keypad 24  
Programming Functions  
Deleting Characters 24  
Programming Keys. See Control Panel  
Keys: Location  
Protective Sheet (for Image Drum) 33  
User’s Manual  
227  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
No Paper Reception 87  
No Toner Reception 87  
PC Fax Mode [PC, optional] 52  
Programming Incoming Settings  
53  
Remote Receive 57  
to Memory 88  
Relay Faxing 4, 127  
Contact Number (Relay  
Broadcast Report) 130  
Destination Groups 134  
Destination Numbers 134  
Hub (Key Station) 127  
Relay Broadcast Report  
131, 135  
Replacement  
How to Obtain Replacement Parts  
186  
Image Drum 18  
Toner Cartridge 18  
Reports 13, 160  
0000 Code 167, 168  
Active Memory Files 89, 163  
Activity Report 162  
Audible Alarms 26  
Unit won't receive 205  
Reception Functions 12  
Redial 85  
Relay Password 134  
Requirements 127  
Redial Interval 54  
Redial Key 22  
Redial Tries 54  
Relay Group Numbers 129  
Relay Initiating Station 127  
Using Your Machine as a 128  
Relay Key Station (Hub) 127, 129  
Printing the Relay Fax 136  
Requirements 133  
Automatically Generated 161  
Broadcast Confirmation 164  
Broadcast Entry Report 169  
Codes 170  
Rejecting Unsolicited Fax Messages 82  
Closed Network 82  
Relay  
Communication Codes 171  
Result Codes 170  
Relay Broadcast  
Using Your Machine as a 133  
Relay Password 129  
RELOAD DOCUMENT 86  
Remote Diagnosis 150  
Remote Mailboxes  
Confidential Faxes 120  
Remote Receive 57  
Confidential Reception 122, 169  
Configuration Report 148, 165  
Function List 166  
Group Directory Report 103, 165  
List 161  
Message Confirmation (MCF) 167  
Doesn't print or doesn't print  
correctly 207  
Confirmation Report (Relay  
Broadcast Report) 130  
Initiating 132  
Relay Broadcast Report 131  
Relay Broadcast Report  
Auto Dial 99 130  
Contact Number 130  
Contact Number Programming  
130  
Answering Machine 51  
Image included on report 168  
Options 168  
Prints if errors occur 168  
Power Outage 83, 91, 169  
Printed from menu 161  
228  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printing 160  
Speed 212  
Width 212  
Search  
S
Relay Broadcast Report 130, 131  
Program the Number 130  
Report Options 46  
Telephone Directory 12, 164  
Unwanted 204  
S_JAM (Result Code) 171  
Safety  
by Group Name 103  
Group 104  
One-Touch Keys 24  
Search to Send a Fax 81  
Speed Dial/Search Key 22  
Emergency First Aid 30  
Image Drum Handling 29  
Installation 28  
Resetting the Drum Counter 179  
Resolution  
Operation and Maintenance 29  
Print 210  
Toner  
Second Panel  
Resolution Key 21  
Scanning 212  
Set while Loading Documents 79  
Transmission (TX) Mode Default  
150  
Handling 29  
if swallowed 30  
in the eyes 30  
Accessing 26  
Location 23  
One-Touch Keys 26  
Second Paper Tray  
Setting the Size 60  
Security 13  
Inhaled Toner 30  
Saving Money 4  
Restrict Access 152  
Restricted Access ID 157  
Cancelling 158  
Control Access to Your Machine 5  
Passwords 5  
Restrict Phone Numbers 5  
Delayed Transmission 4  
Relay Faxing 4  
Closed Network 206  
Confidential Faxes 115  
Confidential Mailboxes 13  
Setting 157  
Using 158  
Result Codes 170  
Saving Time 6  
Ring Response 154  
Ringing, Incoming Ring 57  
RX (Communication Code) 171  
Auto Start 54  
Dual Access 6  
Help Button 6  
Konica Web Site 6  
Speed Dial Numbers 6  
Scanning 212  
Cleaning the Scanner Path 172  
Gray Scale 212  
Length 212  
Resolution 212  
User’s Manual  
229  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Confidential Reception 13  
Personal Mailboxes 13  
Restrict Access 152  
Restricted Access ID 157  
Unsolicited Fax Messages 13  
Using a 2-digit Speed Dial 80  
Using a 3-digit Speed Dial 80  
Using a One-Touch 80  
Using an External Telephone 81  
Using the Numeric Keypad 81  
Using the Search Function 81  
Service Function Settings 159  
MYD/DMY 159  
Spanish  
Change the Language 59  
Setting the Language 48  
Speaker  
Adjusting the Volume 59  
Special character keys 25  
Specifications 209  
Coding Scheme 210  
Communications 210  
Consumables  
Sender ID  
Setting 49  
Speed Access No. 23 152  
Unique Key 21  
Time/Date Print 159  
TSI Print 159  
Sending 80  
Blank fax received 204  
Broadcast Fax 105  
Settings, Selecting 40  
Shift Keys  
Drum Yield 212  
Toner Yield 212  
Dial Options 46  
Document Guidelines 76  
General 76  
Loading Documents 78  
Multi-Location Message Confirma-  
tion Report 168  
Multiple Page Documents 77  
Poor Quality Received Image 204  
Relay Faxing 127  
Down 20  
Left 20  
Right 20  
Up 20  
Dialing 209  
Electrical 214  
Environmental 214  
Image Drum Yield 177  
Memory 211  
Shipping 31, 208  
Signals  
and 600 dpi TX 211  
Installation Limitations 211  
Optional 211  
CNG Count 154  
Distinctive Ring 155  
Signal Tones 26  
Standard 211  
Single Location Message Confirma-  
tion Report 168  
Single Page Specifications 77  
to a Single Location 80  
Size  
Modem Speed 210  
Paper Handling 213  
Automatic Document Feeder  
213  
Multiple Page Documents 77  
Paper 60  
Single Page Specifications 77  
Sounds  
Envelopes 213  
Signal Tones 26  
Space Key 25  
230  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Manual Feeder 213  
Single Sheets 213  
Universal Tray 213  
Alternate Telephone Number 66  
and Closed Network 82  
Chain Dialing 74  
Start/Copy Key, Location 22  
STOP (Result Code) 171  
Stop Key, Location 23  
Stopping a Transmission 86  
Sunlight and Image Drum Exposure 29  
Supplies 186  
Physical Dimensions 213  
Print Resolution 210  
Print Speed 210  
Creating a Chain Dial Number  
74  
Dialing a Chain Dial Number  
74  
Protocol 210  
Symbols  
Scanning 212  
Toner Cartridge Yield 173  
Transmission Speed 210  
Plus Key 25  
Clearing 73  
Communication Speed 67  
Dialing 12  
Echo Protection 67  
Group 65, 104  
Keys don't work 204  
Name 66  
Unique Key 21, 24, 68  
T
Speed  
T/F Mode 51  
T/F Timer Prg. 154  
TAD Mode 51  
Instant Dial 151  
Modem 210  
Print 210  
Answering Machine 38  
Scanning 212  
Transmission 210  
Speed Access  
Numeric Keypad 22, 68  
One-Touch  
Dial Options 46  
Accessing 64  
ID/Password Programming 45  
Incoming Options 46  
LAN Options 47  
Machine Settings 45  
Numbers, Types 44  
Numeric Keypad 22  
Report Options 46  
One-Touch Keypad 69  
Primary Telephone Number 66  
Programming 66, 68, 71  
Collect Information 66  
Speed Dial Numbers 62  
Speed Dial/Search Key 22  
Types of Speed Dial Numbers 63  
Speed Dial  
Stacking  
Face Up / Face Down 97  
Standby  
2-Digit 65  
3-Digit 65  
Menu/Exit Key 21  
Standby Mode 196  
User’s Manual  
231  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
TEL Jack 1 17  
TEL Jack 2 17  
TEL Mode 51  
Manual Reception 86  
Unit doesn't switch 206  
Telephone  
External  
Installation 37  
Deleting Characters 24  
Dial Prefix 56  
Dial Settings 53  
Forwarding Mode [FWD] 52  
Numeric Keypad 22  
Primary Number 24, 66  
Programming Dial Settings 53  
Redial Key 22  
Temperature Specifications 214  
Time  
Setting 48  
Setting for Delayed Fax 205  
Timing  
Ring Response 154  
T/F Timer Prg. 154  
Tone (MF) Duration 55  
Tone Key 21  
Tone/Plus (MF/DP) 55  
Toner  
Real-Time Dialing 85  
Using to Send a Fax 81  
Telephone Answering Device Mode  
[TAD] 51  
Telephone Directory 164  
Speed Dial/Search Key 22  
Telephone Line  
Sender ID 49  
TSI/CSI 49  
Telephone/Fax Mode [T/F] 51  
Telephone and Answering Machine  
External  
Installation 38  
Connection 36  
Dial Prefix 56  
Distinctive Ring 155  
Hook Key 22  
Line Jack 17  
PBX 55  
Poor Conditions (ECM  
Function) 152  
TEL Jack 1 17  
TEL Jack 2 17  
Variations by Country 56  
Telephone Number  
Alternate Number 24, 66  
232  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
Cleaning 29  
Emergency First Aid 30  
Handling 29  
In the eyes 30  
Inhaled 30  
Fax vs. Batch 107  
Dial Settings, Programming 53  
Display Messages 84  
Dual Access 93  
U
Umlaut Characters, use Unique Key 24  
Unique  
Fax forwarding 13  
Characters 21  
Installation 34  
Location 18  
Functions 12  
Options 46  
Unique Key 21, 24  
Unpacking  
No Toner Reception 87  
Replacement 173  
Swallowed 30  
Toner Low  
Priority Transmission 114  
Speed 210  
Start/Copy Key 22  
Stop Key 23  
Stopping 86  
Transmission (TX) Mode Default  
150  
Transmission Rate 12  
Missing Items 31  
Unsolicited Faxes 82, 206  
Closed Network 82  
Unwanted Faxes 206  
Uppercase (Caps Key) 25  
User Language, Changing 59  
No Toner Reception 87  
Yield 173, 212  
Toner Emergency First Aid 30  
Touch Tone  
MF 55  
Transmit  
Transmission  
Broadcast Fax 105  
Delayed 107  
Group vs. Broadcast 98  
TSI/CSI  
Batch 110  
Didn't work 205  
Fax 107  
Hyphen Key 22  
Numbers 22  
Setting 49  
TX (Communication Code) 171  
Type of Original Key, Location 21  
User’s Manual  
233  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  
V
Ventilation  
Installing the Machine 30  
Voice Request  
Machine disconnects before it  
answers 205  
Volume  
Buzzer Adjustments 59  
Speaker Adjustments 59  
W
Warranty  
LED Printhead (Location)  
Location 18  
Width, Scanning 212  
234  
Konica FAX 9930  
|
Download from Www.Somanuals.com. All Manuals Search And Download.  

Ingersoll Rand Power Hammer IR90VR User Manual
Insignia Mouse NS PNC5011 User Manual
Intel Laptop fortran 80 User Manual
JL Audio Portable Speaker TR570 CXi User Manual
Johnson Hardware Door 1777 Series User Manual
JVC Landscape Lighting KD AR5500 User Manual
Kathrein Stereo Receiver MVG 10 User Manual
Kenmore Refrigerator 79575559400 User Manual
Kenwood Car Video System DDX7029 User Manual
Kodak Printer Accessories CIS 201 User Manual