InfoPrint Color 1824
MT(4985)
User’s Guide
G510-7276-00
Download from Www.Somanuals.com. All Manuals Search And Download.
InfoPrint Color 1824
MT(4985)
User’s Guide
G510-7276-00
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
Installing a flash memory card................................................................................................................................................... 20
Installing a 650-sheet duo drawer............................................................................................................................................ 22
Installing the printer on a wireless network (Windows)................................................................................................... 27
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Tips on using transparencies...................................................................................................................................................... 52
Tips on using card stock............................................................................................................................................................... 54
Printing a font sample list............................................................................................................................................................ 56
Printing the print quality test pages........................................................................................................................................ 56
Canceling a print job from the computer.............................................................................................................................. 57
Clearing jams.....................................................................................59
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Paper Weight menu....................................................................................................................................................................... 72
Network menu................................................................................................................................................................................. 78
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Checking the status of supplies from a network computer..........................................................................................107
Before moving the printer.........................................................................................................................................................130
Job takes longer than expected to print..............................................................................................................................135
Tray linking does not work........................................................................................................................................................136
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Toner rubs off.................................................................................................................................................................................147
Uneven print density...................................................................................................................................................................149
FAQ about color printing...........................................................................................................................................................150
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Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses aprintingprocess that heatstheprint media, andtheheat maycause themediatoreleaseemissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Safety information
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Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
CAUTION—SHOCKHAZARD:To avoidthe riskofelectricshockwhen cleaningthe exterior ofthe printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
SAVE THESE INSTRUCTIONS.
Safety information
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Learning about the printer
Printer configurations
Basic model
The following illustration shows the basic printer model:
Standard exit bin
1
2
3
4
Standard 250-sheet tray (Tray 1)
Manual feeder
Printer control panel
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Fully configured model
The following illustration shows the fully configured printer model with a 650-sheet duo drawer:
1
2
3
650-sheet duo drawer (Tray 2)
Multipurpose feeder latch
Multipurpose feeder
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
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304.8 mm (12.0 in.)
508 mm (20.0 in.)
304.8 mm (12.0 in.)
304.8 mm (12.0 in.)
508 mm (20.0 in.)
1
2
3
4
5
When the printer is set up, allow clearance around it as shown.
Learning about the printer
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Understanding the printer control panel
Control panel item
Description
1
2
Display
Select
Shows messages that communicate the status of the printer
Press to initiate action on a menu item.
3
4
Indicator light
Stop/Cancel
Indicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
Stops all printer activity
A list of options is offered once Stoppedappears on the display.
5
6
Navigation buttons
Back
Press or to scroll through menu lists.
Returns the display to the previous screen
Menu
Opens the menu index
7
Note: The menus are available only when the printer is in the Readystate.
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Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Note: Options are available only for some printer models.
Available options
Note: Certain options are not available on selected printer models.
Memory cards
• Printer memory
• Flash memory
• Font cards
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Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This operation requires a #2 Phillips screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise, and then remove them.
b Gently pull the cover away from the printer, and then remove it.
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2 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
2
Flash memory card connector
Memory card connector
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Installing a memory card
The system board has one connector for an optional memory card.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Access the system board.
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2 Open both latches on the connector completely.
3 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
4 Align the notches on the memory card with the ridges on the connector.
5 Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the
notch located on either side of the memory card.
Notch
Latch
1
2
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6 Reinstall the system board access cover.
Installing a flash memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
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3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures
the metal pins line up correctly as well.
1
2
Plastic pins
Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
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5 Reinstall the system board cover.
Installing hardware options
Installing a 650-sheet duo drawer
The printer supports one optional drawer, which allows an additional 650 sheets of paper to be loaded. The drawer
includes a multipurpose feeder.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Unpack the 650-sheet duo drawer, and remove any packing material and the dust cover.
2 Place the drawer in the location chosen for the printer.
3 Align the printer with the 650-sheet duo drawer, and lower the printer into place.
CAUTION—POTENTIAL INJURY: The printer weight is great than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
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Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power cord, during a lightning storm.
Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure
to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to
the Ethernet port.
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1
2
Ethernet port
USB port
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
• Menu settings pages—Use these pages to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option and install it again.
• Network setup page—If your printer is a network model and is attached to a network, print a network setup
page to verify the network connection. This page also provides important information that aids network printing
configuration.
Printing menu settings pages
Print menu settings pages to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings pages list all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings
as user default settings. A user default setting remains in effect until you access the menu again, choose another value,
and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 131.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
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3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Menu Settings Pageappears, and then press
.
After the menu settings pages print, Readyappears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Network Setup Pageappears, and then press
.
After the network setup page prints, Readyappears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop maynot be active, or thenetworkcable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
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Updating available options in the printer driver
Once the printersoftware and any optionsare installed, itmay be necessary to manually add the optionsinthe printer
driver to make them available for print jobs.
For Windows users
1 Do one of the following:
In Windows Vista
a Click
.
b Click Control Panel.
c Click Hardware and Sound.
d Click Printers.
In Windows XP
a Click Start.
b Click Printers and Faxes.
In Windows 2000
a Click Start.
b Click Settings ΠPrinters.
2 Select the printer.
3 Right-click the printer, and then select Properties.
4 Click the Install Options tab.
5 Under Available Options, add any installed hardware options.
6 Click Apply.
For Macintosh users
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Select the printer, and then click Options & Supplies.
4 Click Driver, and then add any installed hardware options.
5 Click OK.
In Mac OS X version 10.4 and earlier
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Select the printer, and then from the Printers menu, choose Show Info.
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4 From the pop-up menu, choose Installable Options.
5 Add any installed hardware options, and then click Apply Changes.
Setting up wireless printing
Information you will need to set up the printer on a wireless
network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not
sure which channel to select.
• Security Method—There are three basic options for Security Method:
– WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
– WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be
set for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X username and password
• Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Installing the printer on a wireless network (Windows)
Before you install the printer on a wireless network, make sure that:
• Your wireless network is set up and working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
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1 Connect the power cable, and then turn the printer on.
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen
2 Insert the Software and Documentation CD.
3 Click Install.
4 Click Agree.
5 Click Suggested.
6 Click Wireless Network Attach.
7 Connect the cables in the following order:
a Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable
so you can print wirelessly.
b If your printer has faxing capabilities, then connect the telephone cable.
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8 Follow the on-screen instructions to complete the software installation.
9 To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step
8 for each computer.
Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
1 Locate the printerMACaddress on the sheet that came withthe printer. Write the last sixdigitsof the MACaddress
in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2 If your printer has faxing capabilities, then connect the telephone cable.
3 Connect the power cable, and then turn the power on.
Enter the printer information
1 Access the AirPort options.
In Mac OS X version 10.5
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Double-click Internet Connect.
c From the toolbar, click AirPort.
2 From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC
address located on the MAC address sheet.
3 Open the Safari browser.
4 From the Bookmarks drop-down menu, select Show.
5 Under Collections, select Bonjour or Rendevous, and then double-click the printer name.
6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings information
is stored.
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Configure the printer for wireless access
1 Type the name of your network (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode if you are using a wireless router.
3 Select the type of security you use to protect your wireless network.
4 Enter the security information necessary for the printer to join your wireless network.
5 Click Submit.
6 Open the AirPort application on your computer:
In Mac OS X version 10.5
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Double-click Internet Connect.
c From the toolbar, click AirPort.
7 From the Network pop-up menu, select your wireless network.
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and
create a printer in the Print Center or Printer Setup Utility.
1 Install a PPD file on the computer:
a Insert the Software and Documentation CD in the CD or DVD drive.
b Double-click the installer package for the printer.
c From the Welcome screen, click Continue.
d Click Continue again after viewing the Readme file.
e Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
f
Select a Destination, and then click Continue.
g From the Easy Install screen, click Install.
h Type the user password, and then click OK.
All necessary software is installed on the computer.
i
Click Close when installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
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3 Click +.
4 Select the printer from the list.
5 Click Add.
In Mac OS X version 10.4
1 From the Go menu, choose Applications.
2 Double-click Utilities.
3 Locate and double-click Printer Setup Utility or Print Center.
4 From the Printer List, choose Add.
5 Select the printer from the list.
6 Click Add.
b For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
In Mac OS X version 10.4
1 From the Go menu, choose Applications.
2 Double-click Utilities.
3 Locate and double-click Print Center or Printer Setup Utility.
4 From the Printer List, choose Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9 Select the printer from the list.
10 Click Add.
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
• You have completed the initial setup of the printer.
• The printer is connected to your network with the appropriate type of cable.
For Windows users
1 Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
If the CD does not launch after a minute, then do one of the following:
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In Windows Vista
a Click
.
b In the Start Search box, type D:\setup.exe, where Dis the letter of your CD or DVD drive.
In Windows XP and earlier
a Click Start.
b Click Run.
c Type D:\setup.exe, where Dis the letter of your CD or DVD drive.
2 Click Install Printer and Software.
3 Click Agree to agree to the License Agreement.
4 Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on-screen instructions.
5 Select Wired Network Attach, and then click Next.
6 Select the printer manufacturer from the list.
7 Select the printer model from the list, and then click Next.
8 Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on-screen instructions.
9 Follow the on-screen instructions to complete the installation.
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing
3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4 Install the drivers and add the printer.
a Install a PPD file on the computer:
1 Insert the Software and Documentation CD in the CD or DVD drive.
2 Double-click the installer package for the printer.
3 From the Welcome screen, click Continue.
4 Click Continue again after viewing the Readme file.
5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
6 Select a Destination, and then click Continue.
7 From the Easy Install screen, click Install.
8 Type the user password, and then click OK.
All the necessary software is installed on the computer.
9 Click Close when installation is complete.
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b Add the printer:
• For IP printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Select the printer from the list.
5 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Go menu, choose Applications.
2 Double-click Utilities.
3 Double-click Printer Setup Utility or Print Center.
4 From the Printer List, click Add.
5 Select the printer from the list.
6 Click Add.
• For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Go menu, choose Applications.
2 Double-click Utilities.
3 Double-click Print Center or Printer Setup Utility.
4 From the Printer List, click Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9 Select the printer from the list.
10 Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
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Loading paper and specialty media
This section explains how to load the 250-sheet tray and 650-sheet duo drawer, the multipurpose feeder, and the
manual feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and
linking and unlinking trays.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The Paper Size setting for all trays must be set manually from the Paper Size menu. The Paper Type setting must be
set for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from
the Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray. Paper Size settings are not automatic; they
must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type <x> name
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link. Only trays with the same custom names assigned will link.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
.
4 Press the arrow buttons until Size/Typeappears, and then press
.
5 Press the arrow buttons, and then press to select the tray.
The Paper Size menu appears.
6 Press the arrow buttons until the Paper Type menu appears.
7 Press
.
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8 Press the arrow buttons until Custom Type <x>or another custom name appears, and then press
.
Submitting changesappears, followed by Paper Menu.
9 Press
, and then press to return to the Readystate.
Setting the Paper Size and Paper Type
Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer. When a linked
tray runs out of paper, the printer draws from another tray.
To change the Paper Size and Paper Type settings:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
4 Press the arrow buttons until Size/Typeappears, and then press
5 Press the arrow buttons until the correct tray appears, and then press
6 Press when Sizeappears.
.
.
.
.
7 Press the arrow buttons until the correct size appears, and then press
Submitting changesappears, followed by Size.
8 Press the arrow buttons until Typeappears, and then press
.
9 Press the arrow buttons until the correct type appears, and then press
.
Submitting changesappears, followed by Type.
10 Press
, and then press
to return to the Readystate.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Height and Portrait Width
• Feed Direction
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 215.9 x 355.6 mm (8.5 x 14 in.).
Specify a unit of measurement
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
.
4 Press the arrow buttons until Universal Setupappears, and then press
.
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5 Press the arrow buttons until Units of Measureappears, and then press
.
6 Press the arrow buttons until the correct unit of measure appears, and then press
.
Submitting changesappears, followed by the Universal Setupmenu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows
the printer to support the size, including support for standard features such as duplex printing and printing multiple
pages on one sheet.
1 From the Universal Setup menu, press the arrow buttons until Portrait Widthor Portrait Height
appears, and then press
.
Note: Select Portrait Heightto adjust the paper height setting or Paper Widthto adjust the paper
width setting.
2 Press the arrow buttons to decrease or to increase the setting, and then press
.
Submitting changesappears, followed by the Universal Setupmenu.
Loading the standard 250-sheet tray
The printer has one standard 250-sheet tray (Tray 1) and may have an optional 650-sheet duo drawer. The 250-sheet
tray and 650-sheet duo drawer support the same paper sizes and types.
1 Pull the tray out.
Note: Do not remove trays while a job prints or while Busyappears on the display. Doing so may cause a jam.
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2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size
being loaded.
Note: Use the size indicators on the bottom of the tray to help position the guide.
3 If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it.
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
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5 Load the paper stack with the recommended print side faceup.
6 Make sure the paper guides are secure against the edges of the paper.
Note: Make sure that side guides are placed tightly against the edges of the paper so that the image is registered
properly on the page.
7 Insert the tray.
8 If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper
Type or Paper Size setting for the tray from the printer control panel.
Note: Mixing paper sizes or types in a paper tray may lead to jams.
Loading the optional 650-sheet duo drawer
The 650-sheet duo drawer consists of a 550-sheet tray and a 100-sheet multipurpose feeder. This drawer is loaded
in the same way that the standard tray is loaded. The only differences are the look of the guide tabs and the location
of the paper size indicators, as shown in the following illustration:
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3 Grasp the extension, and pull it straight out until it is fully extended.
4 Prepare the paper for loading.
• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
• Hold transparencies by the edges and fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
5 Locate the stack height limiter and tab.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter.
1
2
Tab
Stack height limiter
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3
4
Width guide
Size indicators
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended print side facedown and the top edge
entering first.
• Load envelopes with the flap side up.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings,
or self-stick adhesives. These envelopes may severely damage the printer..
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
7 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie
flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or
wrinkled.
8 From the printer control panel, set the Paper Size and Paper Type.
Using the manual feeder
1 Send a manual print job:
For Windows users:
a With a document open, click File ΠPrint.
b Click Properties, Preferences, Options, or Setup.
c Select Manual Paper.
d Click OK.
e Click OK or Print.
For Macintosh users:
a With a document open, click File > Print.
b From the Copies & Pages or General pop-up menu, choose Manual Paper.
c Click OK or Print.
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2 When Load Manual <type> <size>appears, load the paper facedown into the manual feeder. Load
envelopes with the flap side up.
Notes:
• Align the long edge of the paper so that it is flush with the right side of the manual feeder.
• To achieve the best possible print quality, use only high-quality paper designed for laser printers.
3 Move the width guide until it lightly touches the sheet. Do not force the width guide against the paper, or it could
be damaged.
4 Push the paper in until it stops. The printer pulls it in farther.
5 From the printer control panel, set the Paper Size and Paper Type.
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Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter
than 75 g/m2 (20 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 80 g/m2
(21 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 or heavier
paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60 to 176 g/m2 (16 to 47 lb bond) paper, use grain long fibers.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton possesses characteristics that can negatively affect paper handling.
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Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than 2.3 mm
( 0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple-part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 176 g/m2 weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistantinks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 200°C (392°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting
or releasing hazardous emissions.
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Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Supported paper sizes, types, and weights
Thefollowingtables provideinformation onstandardandoptional paper sources andthetypesofpapertheysupport.
Note: For an unlisted paper size, select the closest larger listed size.
Paper sizes supported by the printer
Paper size
Dimensions
250-sheet 550-sheet
tray tray
(standard) (optional)
Optional
multipurpose feeder
feeder
Manual
Duplex
Standard
exit tray
210 x 297 mm
(8.3 x 11.7 in.)
A4
A5
148 x 210 mm
(5.83 x 8.3 in.)
X
X
X
X
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
105 x 148 mm
(4.1 x 5.8 in.)
A6
X
X
X
X
140 x 216 mm
(5.5 x 8.5 in.)
Statement
Letter
Folio
216 x 279 mm
(8.5 x 11 in.)
216 x 330 mm
(8.5 x 13 in.)
216 x 340 mm
(8.5 x 13 in.)
Oficio (Mexico)
Legal
216 x 356 mm
(8.5 x 14 in.)
184 x 267 mm
(7.3 x 10.5 in.)
Executive
X
* When Universal is selected, the page is formatted for 216 x 356 mm (8.5 x 14 in.) unlessthe size is specifiedby the software
program.
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Paper size
Universal*
Dimensions
250-sheet 550-sheet
tray tray
(standard) (optional)
Optional
multipurpose feeder
feeder
Manual
Duplex
X
Standard
exit tray
148 x 210 mm
(5.8x 8.3in.) upto
216 x 356 mm
(8.5 x 14 in.)
76 x 127 mm
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X
X
X
210 x 279 mm
(8.3 x 11 in.) up to
216 x 356 mm
(8.5 x 14 in.)
98 x 191 mm
(3.9 x 7.5 in.)
7 3/4 Envelope
(Monarch)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
98 x 225 mm
(3.9 x 8.9 in.)
9 Envelope
10 Envelope
DL Envelope
B5 Envelope
C5 Envelope
Monarch
105 x 241 mm
(4.1 x 9.5 in.)
110 x 220 mm
(4.3 x 8.7 in.)
176 x 250 mm
(6.9 x 9.8 in.)
162 x 229 mm
(6.4 x 9 in.)
105 x 241 mm
(4.1 x 9.5 in.)
Other Envelope
98 x 162 mm
(3.9x 6.3in.) upto
176 x 250 mm
(6.9 x 9.8 in.)
* When Universal is selected, the page is formatted for 216 x 356 mm (8.5 x 14 in.) unlessthe size is specifiedby the software
program.
Paper types supported by the printer
Paper type
Standard
250-sheet
tray (Tray 1)
Optional
550-sheet
tray (Tray 2) feeder
Optional
multipurpose feeder
Manual
Duplex
Standard
exit bin
Paper
Card stock
Transparencies
X
X
X
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Paper type
Standard
250-sheet
Optional
550-sheet
Optional
multipurpose feeder
Manual
Duplex
Standard
exit bin
tray (Tray 1)
tray (Tray 2) feeder
Envelopes
X
X
X
X
Paper labels
Paper types and weights supported by the printer
Paper type
Standard 250-sheet Optional 550-sheet
tray (Tray 1) tray (Tray 2)
Optional
multipurpose feeder
Manual feeder
Light 1, 2
60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
Plain 1, 2
75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
Heavy 1, 2
90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
Cardstock 1, 2
Glossy papers
105 to 176 g/m2 grain 105 to 176 g/m2 grain 105 to 176 g/m2 grain 105 to 176 g/m2 grain
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
Book—88 to
Book—88 to
Book—88 to
Book—88 to
176 g/m2 grain long
(60 to 120 lb book)
176 g/m2 grain long
(60 to 120 lb book)
176 g/m2 grain long
(60 to 120 lb book)
176 g/m2 grain long
(60 to 120 lb book)
Cover—162 to
Cover—162 to
Cover—162 to
Cover—162 to
176 g/m2 grain long
(60 to 65 lb cover)
176 g/m2 grain long
(60 to 65 lb cover)
176 g/m2 grain long
(60 to 65 lb cover)
176 g/m2 grain long
(60 to 65 lb cover)
Card stock—
maximum (grain
long) 3
Index Bristol—
Index Bristol—
Index Bristol—
Index Bristol—
120 g/m2 (67 lb)
120 g/m2 (67 lb)
120 g/m2 (67 lb)
120 g/m2 (67 lb)
Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
1 Paper types must be set to match the supporting paper weights.
2 The duplex supports paper weights between 60–105 g/m2 (16–28 lb) grain long bond. The duplex does not support
card stock, transparencies, envelopes, and labels.
3 For 60 to 176 g/m2 (16 to 47 lb bond) paper, we recommend grain long fibers.
5 The pressure sensitive area must enter the printer first.
6 100 percent cotton content maximum weight is 90 g/m2 (24 lb) bond.
7 105 g/m2 (28 lb) bond envelopes are limited to 25 percent cotton content.
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Paper type
Standard 250-sheet Optional 550-sheet
Optional
multipurpose feeder
Manual feeder
tray (Tray 1)
tray (Tray 2)
Card stock—
maximum (grain
short) 1
Index Bristol—
Index Bristol—
Index Bristol—
Index Bristol—
163 g/m2 (90 lb)
163 g/m2 (90 lb)
163 g/m2 (90 lb)
163 g/m2 (90 lb)
Tag—163 g/m2
Tag—163 g/m2
Tag—163 g/m2
Tag—163 g/m2
(100 lb)
(100 lb)
(100 lb)
(100 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Transparencies 4
170–180 g/m2 (45 to
48 lb)
170–180 g/m2 (45 to 170–180 g/m2 (45 to
N/A
48 lb)
48 lb)
Labels—maximum 5 Paper—131 g/m2
Paper—131 g/m2
(35 lb bond)
Paper—131 g/m2
(35 lb bond)
Paper—131 g/m2
(35 lb bond)
(35 lb bond)
Envelopes 6,7
60 to 105 g/m2 (16 to 60 to 105 g/m2 (16 to
28 lb bond) 28 lb bond)
X
X
1 Paper types must be set to match the supporting paper weights.
2 The duplex supports paper weights between 60–105 g/m2 (16–28 lb) grain long bond. The duplex does not support
card stock, transparencies, envelopes, and labels.
3 For 60 to 176 g/m2 (16 to 47 lb bond) paper, we recommend grain long fibers.
5 The pressure sensitive area must enter the printer first.
6 100 percent cotton content maximum weight is 90 g/m2 (24 lb) bond.
7 105 g/m2 (28 lb) bond envelopes are limited to 25 percent cotton content.
Paper capacities
Input capacities
Paper type
Paper
Standard 250-sheet tray (Tray 1) Optional 550-sheet tray (Tray 2) Optional multipurpose tray
250 sheets1
1002
550 sheets1
100 sheets1
2002
X
502
Labels
Transparencies 50
50
10
Envelopes
Other
X
X
X
Various quantities3
X
1 Based on 75 g/m2 (20 lb) paper
2Capacity varies depending on label material and construction.
3Capacity varies depending on the weight and type of media.
Output capacity
Standard 100-sheet output bin 2
Paper type
100 sheets1
Paper
1 Based on 75 g/m2 (20 lb) paper
2 Capacity may vary depending on media specifications and the printer operating environment.
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Using recycled paper and other office papers
Recycled office paperproduced specifically foruse inlaser (electrophotographic)printersmay be usedinyourprinter.
However, no blanket statement can be made that all recycled paper will feed well.
Generally, the following property guidelines apply to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note:Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in
laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
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Printing
This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper."
Printing a document
1 Load paper into a tray or feeder.
2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
3 Do one of the following:
For Windows users
a With a document open, click File ΠPrint.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.
Warning—Potential Damage: While printing, do not touch the metal shaft in the area where the printer ejects
paper into the standard exit bin.
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Printing specialty documents
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process
Print side and paper orientation
Printed letterhead design is placed faceup. The top edge of the sheet with the logo
is placed at the front of the tray.
• Standard 250-sheet tray
• Optional 550-sheet tray
• Simplex (one-sided) printing
from trays
Duplex (two-sided) printing from Printed letterhead design is placed facedown. The top edge of the sheet with the
trays logo is placed at the back of the tray.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
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Source or process
Print side and paper orientation
Manual feeder (simplex printing)
Multipurpose feeder
Preprinted letterhead design is placed facedown. The top edge of the sheet with the
logo should enter the manual feeder first.
Manual feeder (duplex printing)
Multipurpose feeder
Preprinted letterhead design is placed faceup. The top edge of the sheet with the
logo should enter the manual feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the 250-sheet tray, manual feeder, or optional multipurpose feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 200°C (392°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
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When printing on envelopes:
• Feed envelopes from the manual feeder or optional multipurpose feeder.
• Set the Paper Type to Envelope, and select the envelope size.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 200°C (392°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 60 g/m2 (16 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m2 (24 lb bond) weight.
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using paper labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets.
When printing on labels:
• From MarkVision Professional, the printer software, or the printer control panel, set the Paper Type to Labels.
• Use only letter-, A4-, or legal-size label sheets.
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 200°C (392°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
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• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• From MarkVision Professional, the printer software, or the printer control panel:
1 Set the Paper Type to Card Stock.
2 Set the Paper Weight to Card Stock Weight.
3 Set the Card Stock Weight to Normal or Heavy.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 200°C (392°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
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Printing from a flash drive
A USB port is located on the printer control panel of some models. Insert a flash drive to print supported file types.
Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Many flash drives are tested and approved for use with the printer.
Notes:
• Hi-Speed USB devices must support the Full-speed standard. Devices only supporting USB Low-speed
capabilities are not supported.
• USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology
File System) or any other file system are not supported.
• Before printing an encrypted .pdf file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
To print from a flash drive:
1 Make sure the printer is on and Readyor Busyappears.
2 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, the printer
ignores the memory device.
• If you insert the flash drive while the printer is printing other jobs, Busyappears.
3 Press the arrow buttons until the document you want to print appears, and then press
.
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Press to print one copy, or enter the number of copies using the arrow buttons, and then press to initiate
the print job.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
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Printing information pages
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
3 Press the arrow buttons until Reportsappears, and then press
4 Press the arrow buttons until Print Fontsappears, and then press
5 Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fontsappears, and then
press
.
.
.
.
After the font sample list prints, Readyappears.
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
After the directory list prints, Readyappears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down and the right arrow button while turning the printer on.
3 Release the buttons when the dots appear, and wait for CONFIG MENUto appear.
4 Press the arrow buttons until PRINT_QUAL_TXTappears, and then press
.
The print quality test pages print.
5 Press the arrow buttons until Exit Config Menuappears, and then press
.
Resetting the Printerappears briefly, and then Readyappears.
Canceling a print job from the printer control panel
1 Press
Stoppedappears.
2 Press
.
.
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Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
In Windows Vista:
1 Click
.
2 Click Control Panel.
3 Click Hardware and Sound.
4 Click Printers.
5 Double-click the printer icon.
6 Select the job to cancel.
7 From the keyboard, press Delete.
In Windows XP:
1 Click Start.
2 From Printers and Faxes, double-click the printer icon.
3 Select the job to cancel.
4 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Double-click the printer icon.
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4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
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Clearing jams
Avoiding jams
The following hints can help you avoid jams.
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove trays while the printer is printing.
• Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior
to printing, or wait for a prompt to load them.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and
are not pressing too tightly against the paper or envelopes.
• Push all trays in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media. For more information, see “Paper types and weights supported
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Envelope recommendations
• To reduce wrinkling, use the Envelope Enhance menu in the Paper menu.
• Do not feed envelopes that:
– Have excessive curl or twist
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
– Are stuck together or damaged in any way
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Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper
jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.
Jam number Jam location
Instructions
1
200
Standard 250-sheet tray and manual feeder
(Tray 1)
1 Open the front door. Inspect the area behind
the front door, and then remove any jams.
2 Open the fuser cover. Inspect the area under
2
3
4
5
201
202
230
235
Under the fuser
In the fuser
In the duplex
In the duplex
the cover, and then remove any jams.
3 Close the front door.
4 Pull Tray 1 out. Inspect the tray area, and then
remove any jams.
5 Verify that the paper is loaded correctly.
6 Reinsert Tray 1.
Note: This jam number indicates that the
paper being used for a duplex print job is not
supported.
6
7
242
250
550-sheet tray (Tray 2)
Pull Tray 1 out. Inspect the tray area, and then
remove any jams.
In the multipurpose feeder
1 Inspect the multipurpose feeder, and then
remove any jams
2 Reinsert Tray 1.
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200 paper jam
1 Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out.
2 Remove the jam.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Press
.
201 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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2 Remove the jammed paper.
Note: Make sure all paper fragments are removed.
3 Close the front door.
4 Press
.
202 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Grasp the green lever, and then pull the fuser cover toward you.
3 Hold the fuser cover down, and then remove the jammed paper.
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The fuser cover closes when released.
Note: Make sure all paper fragments are removed.
4 Close the front door.
5 Press
.
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230 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Remove the jam.
3 Press
.
235 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Remove the jam.
3 Load the tray with the correct paper size.
4 Insert the tray.
5 Close the front door.
6 Press
.
242 paper jam
1 Grasp the handle, and pull the optional 650-sheet duo drawer out.
2 If a paper jam is in the multipurpose feeder, push the lever.
3 Remove the jam.
Note: Make sure all paper fragments are removed.
4 Insert the tray.
5 Press
.
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Understanding printer menus
Menus list
Menu
Supplies Menu
Paper Menu
Reports
Settings
Network/Ports
A number of menus are available to make it easy for you to change printer settings:
Note: Certain menus are not available on selected printer models.
Supplies Menu
Paper Menu
Reports
Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Imaging Kit
Default Source
Size/Type
Menu Settings Page
Device Statistics
Network Setup Page
Profiles List
General Settings
Setup Menu
Paper Texture
Paper Weight
Paper Loading
Custom Type
Universal Setup
Finishing Menu
Quality Menu
Utilities Menu
PDF Menu
Print Fonts
Waste Toner Bottle
Print Directory
Print Defects
PostScript Menu
PCL Emul Menu
Image Menu
Print Demo
Asset Report
PictBridge Menu
Flash Drive Menu
Network/Ports
Active NIC
Network Menu
Wireless Menu
USB Menu
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Supplies menu
Menu item
Description
Shows the status of the toner cartridges
Cyan, Magenta, Yellow, or Black Toner Cartridges
Early Warning
Low
Note: Replace Cartridgeindicates the cartridge is
nearly empty, and print quality problems may result.
Invalid
Replace
Missing or Defective
OK
Unsupported
Imaging Kit
Shows the status of the imaging kit
OK
Replace Black Imaging Kit
Replace Black and Color Imaging Kit
Defective
Shows the status of the waste toner bottle
Waste Toner Bottle
Near Full
Replace
Missing
OK
Paper menu
Default Source menu
Menu item
Description
Default Source
Tray <x>
Sets a default paper source for all print jobs
Notes:
MP Feeder
Manual Paper
Manual Env
• The 650-sheet-duo drawer must be installed in order for MP Feeder or
Tray 2 to appear as a menu setting in the Paper Menu.
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using the linked tray.
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Paper Size/Type menu
Menu item
Description
Specifies the paper size loaded in each tray
Tray <x> Size
A4
Notes:
A5
JIS B5
Letter
Folio
Oficio (Mexico)
Legal
• Letter is the US factory default setting. A4 is the international factory
default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using the linked tray.
Executive
Universal
Specifies the type of paper loaded in each tray
Tray <x> Type
Plain Paper
Glossy Paper
Card Stock
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
Transparency
Recycled
Letterhead
Colored Paper
Labels
• If available, a user-defined name will appearinsteadof CustomType<x>.
• Use this menu item to configure automatic tray linking.
Bond
Preprinted
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Note: Only installed trays, drawers, and feeders are listed in this menu.
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Menu item
Description
Specifies the paper size loaded in the multipurpose feeder
MP Feeder Size
A4
Notes:
A5
JIS B5
A6
Statement
Letter
Folio
Oficio (Mexico)
Legal
• The 650-sheet duo drawer must be installed in order for MP Feeder to
appear as a menu setting in the Paper menu.
• Letter is the US factory default setting. A4 is the international factory
default setting.
• The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
Executive
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
B5 Envelope
C5 Envelope
Other Envelope
MP Feeder Type
Plain Paper
Glossy Paper
Card Stock
Specifies the type of paper loaded in the multipurpose feeder
Notes:
• The 650-sheet duo drawer must be installed in order for MP Feeder to
appear as a menu setting in the Paper menu.
Transparency
Recycled
• Plain paper is the factory default setting.
Letterhead
Colored Paper
Labels
Bond
Envelope
Preprinted
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Note: Only installed trays, drawers, and feeders are listed in this menu.
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Menu item
Description
Specifies the size of the paper being manually loaded
Manual Paper Size
A4
Note: Letter is the US factory default setting. A4 is the international factory
A5
default setting.
JIS B5
A6
Statement
Letter
Folio
Oficio (Mexico)
Legal
Executive
Universal
Manual Paper Type
Plain Paper
Glossy Paper
Card Stock
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Transparency
Recycled
Letterhead
Colored Paper
Labels
Bond
Preprinted
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Specifies the size of the envelope being manually loaded
Manual Envelope Size
7 3/4 Envelope
9 Envelope
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
10 Envelope
DL Envelope
B5 Envelope
C5 Envelope
Other Envelope
Specifies the type of envelope being manually loaded
Manual Envelope Type
Envelope
Note: Envelope is the factory default setting.
Custom Type <x>
Note: Only installed trays, drawers, and feeders are listed in this menu.
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Paper Texture menu
Menu item
Description
Specifies the relative texture of the paper loaded in a specific tray
Plain Texture
Smooth
Note: Normal is the factory default setting.
Normal
Rough
Card Stock Texture
Smooth
Specifies the relative texture of the card stock loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Transparency Texture
Specifies the relative texture of the transparencies loaded in a specific tray
Smooth
Normal
Rough
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Specifies the relative texture of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Specifies the relative texture of the Glossy paper loaded in a specific tray
Glossy Texture
Smooth
Note: Normal is the factory default setting.
Normal
Rough
Labels Texture
Smooth
Specifies the relative texture of the labels loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Bond Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Envelope Texture
Smooth
Note: Normal is the factory default setting.
Normal
Rough
Letterhead Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Preprinted Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
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Menu item
Description
Specifies the relative texture of the colored paper loaded in a specific tray
Colored Texture
Smooth
Note: Normal is the factory default setting.
Normal
Rough
Light Paper
Smooth
Specifies the relative texture of the light paper loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Specifies the relative texture of the heavy paper loaded in a specific tray
Heavy Paper
Smooth
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Specifies the relative texture of the rough/cotton paper loaded in a specific tray
Rough/Cotton Paper
Rough
Notes:
• Rough is the factory default setting.
• Settings appear only if the custom type is supported.
Custom <x> Paper
Smooth
Specifies the relative texture of the custom paper loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Paper Weight menu
Menu items
Definition
Identifies the relative weight of the paper loaded
in a specific tray
Plain Weight, Glossy Weight, Bond Weight, Letterhead
Weight, Preprinted Weight, or Colored Weight
Light
Note: Normal is the factory default setting.
Normal
Heavy
Identifies the relative weight of the transparencies
loaded in a specific tray
Transparency Weight
Light
Normal
Heavy
Note: Normal is the factory default setting.
Recycled Weight
Light
Identifies the relative weight of the recycled paper
loaded in a specific tray
Normal
Note: Normal is the factory default setting.
Heavy
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Menu items
Definition
Identifies the relative weight of the labels loaded
in a specific tray
Labels Weight
Light
Normal
Note: Normal is the factory default setting.
Heavy
Envelope Weight
Light
Identifies the relative weight of the envelopes
loaded in a specific tray or feeder
Normal
Note: Normal is the factory default setting.
Heavy
Identifies the relative weight of the card stock
loaded in a specific tray
Card Stock Weight
Light
Normal
Heavy
Notes:
• Normal is the factory default setting.
• Settings appearonlyif card stock is supported.
Identifies the relative weight of the light paper
loaded in a specific tray
Light Paper Weight
Light
Notes:
• Light is the factory default setting.
• Settings appear only if light paper is
supported.
Heavy Paper Weight
Identifies the relative weight of the heavy paper
loaded in a specific tray
Heavy
Notes:
• Heavy is the factory default setting.
• Settings appear only if heavy paper is
supported.
Identifies the relative weight of the rough/cotton
paper loaded in a specific tray
Rough/Cotton Paper Weight
Normal
Notes:
• Normal is the factory default setting.
• Settings appear only if rough/cotton paper is
supported.
Identifies the relative weight of the custom paper
type loaded in a specific tray
Custom <x>
Light
Normal
Heavy
Notes:
• Normal is the factory default setting.
• Settings appear only if custom paper is
supported.
Paper Loading menu
Note: Certain options are not available on selected printer models.
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Menu item
Description
Determines whether 2-sided printing occurs for all jobs that specify
Recycled as the paper type
Recycled Loading
Duplex
Off
Note: Off is the factory default setting.
Glossy Loading
Determines whether 2-sided printing occurs for all jobs that specify
Glossy as the paper type
Duplex
Off
Note: Off is the factory default setting.
Determines whether 2-sided printing occurs for all jobs that specify
Bond as the paper type
Bond Loading
Duplex
Off
Note: Off is the factory default setting.
Determines whether 2-sided printing occurs for all jobs that specify
Letterhead as the paper type
Letterhead Loading
Duplex
Off
Note: Off is the factory default setting.
Preprinted Loading
Determines whether 2-sided printing occurs for all jobs that specify
Preprinted as the paper type
Duplex
Off
Note: Off is the factory default setting.
Colored Loading
Determines whether 2-sided printing occurs for all jobs that specify
Colored as the paper type
Duplex
Off
Note: Off is the factory default setting.
Determines whether 2-sided printing occurs for all jobs that specify
Light Paper as the paper type
Light Paper Loading
Duplex
Off
Note: Off is the factory default setting.
Heavy Paper Loading
Determines whether 2-sided printing occurs for all jobs that specify
Heavy Paper as the paper type
Duplex
Off
Note: Off is the factory default setting.
Rough/Cotton Loading
Determines whether 2-sided printing occurs for all jobs that specify
Rough/Cotton as the paper type
Duplex
Off
Note: Off is the factory default setting.
Determines whether 2-sided printing occurs for all jobs that specify
Custom <x> as the paper type
Custom <x> Loading
Duplex
Off
Notes:
• Off is the factory default setting.
• Custom <x> Loading is available only if the custom type is
supported.
Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print
Properties (in Windows) or the Print dialog (in Macintosh).
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Custom Types menu
Menu item
Description
Associates a paper or specialty media type with a factory default Custom
Type <x>name or a user-defined Custom Name created from the
Embedded Web Server or MarkVisionTM Professional. This user-defined name
displays instead of Custom Type <x>.
Custom Type <x>
Paper
Card Stock
Transparency
Glossy
Notes:
Envelope
Rough/Cotton
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Specifies a paper type when the Recycled setting is selected in other menus
Recycled
Paper
Notes:
Card Stock
Transparency
Glossy
Envelope
Cotton
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size setting. Itis listedwith theother paper sizesettingsand includes similaroptions,
such as support for duplex printing and printing multiple pages on one sheet.
Menu item
Description
Units of Measure
Inches
Identifies the units of measure
Notes:
Millimeters
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Sets the portrait width
Portrait Width
3–14.17 inches
76–360 mm
Notes:
• If the width exceeds the maximum, the printer uses the maximum
width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
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Menu item
Description
Sets the portrait height
Notes:
Portrait Height
3–14.17 inches
76–360 mm
• If the height exceeds the maximum, the printer uses the maximum
height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Specifies the feed direction
Notes:
Feed Direction
Short Edge
Long Edge
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
Reports
Menu Settings Page menu
Menu item
Description
Menu Settings Page
Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Note: The page prints when this item is selected.
Device Statistics menu
Menu item
Description
Prints a report containing printer statistics such as supply information and
details about printed pages
Device Statistics
Note: The page prints when this item is selected.
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Network Setup Page menu
Menu item
Description
Prints a report containing information about the network settings, such as
TCP/IP address information
Network Setup Page
Notes:
• This menu item appears only for printers with a network print server
installed.
• The page prints when this item is selected.
Profile List menu
Menu item
Description
Print profiles
Prints a list of profiles stored in the printer
Note: The page prints when this item is selected.
Print Fonts menu
Menu item
Description
Prints a sample of all the fonts available for the printer language currently set
in the printer
Print Fonts
PCL Fonts
PostScript Fonts
PPDS Fonts
Note: A separate list is available for PCL, PostScript, and PPDS emulations.
Print Directory menu
Menu item
Description
Prints a list of all the resources stored on an optional flash memory card
Print Directory
Notes:
• The optional flash memory or printer hard disk must be installed correctly
and working properly.
• The page prints when this item is selected.
Print Defects menu
Menu item
Description
Print Defects
Prints a diagnostic list of problems
Notes:
• The page prints when this item is selected.
• The list should be printed on letter- or A4-size paper.
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Print Demo menu
Menu item
Description
Prints a list of any resident demo pages
Print Demo
Note: The page prints when this item is selected.
Asset Report menu
Menu item
Description
Asset Report
Prints an asset report page
Note: The page prints when this item is selected.
Network/Ports
Active NIC menu
Menu item
Description
Active NIC
Auto
Shows the print server
Note: This menu is available only for network models or printers attached to print
servers.
List of networks
Network menu
Menu item
Description
PCL SmartSwitch
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
PS SmartSwitch
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When theOff setting is used, theprinteruses PCLemulationifPCLSmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
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Menu item
Description
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
NPA Mode
Off
Auto
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Disabled
Controls the network input buffer
Notes:
Auto
• Auto is the factory default setting.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Sets the printer to process Macintosh binary PostScript print jobs
Mac Binary PS
On
Off
Notes:
• Auto is the factory default setting.
Auto
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
List all the network setup menus, regardless of the active printer network
Network Setup
Reports Menu
Network Card menu
TCIP Menu
Note: Certain options are not available on selected printer models.
IPv6 Menu
Wireless menu
AppleTalk menu
SE Menu
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for network models or printers attached to print servers when an optional wireless
internal print server is installed in the printer.
Menu item
Description
Mode
Lets you select a mode
Notes:
Infrastructure
Ad hoc
• Infrastructure mode makes the printer wireless network accessible
through an access point.
• Ad hoc mode configures the printer for peer-to-peer wireless
networking.
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Menu item
Description
Lets you select an available network for the printer to use
Network Name
<list of available network names>
USB menu
Menu item
Description
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
PCL SmartSwitch
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
PS SmartSwitch
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When theOff setting is used, theprinteruses PCLemulationifPCLSmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
NPA Mode
Off
Auto
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
USB Buffer
Disabled
Auto
Controls the USB port buffer
Notes:
• Auto is the factory default setting.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel, serial, and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
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Menu item
Description
Sets the printer to process Macintosh binary PostScript print jobs
Mac Binary PS
On
Off
Notes:
• Auto is the factory default setting.
Auto
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Sets the network address information for an external print server that is attached
to the printer using a USB cable
ENA Address
ENA Netmask
ENA Gateway
Note:Thismenuitemis availableonlyiftheprinteris attachedtoanexternalprinter
server through the USB port.
Sets the netmask information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Sets the gateway information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
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Settings
General Settings menu
Menu item
Description
Sets the language of the text appearing on the display
Display Language
English
Note: All languages may not be available for all printers.
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Allows the printer to conserve energy by turning off the backlight
on the display and entering one minute power saver
Eco-Mode
Off
Energy
Notes:
Energy/Paper
Paper
• Off is the factory default setting. Off resets the printer to its
factory default settings.
• The Energy setting minimizes the power used by the printer.
Performance may be affected, but print quality is not.
• Energy/Paper minimizes the use of power and of paper and
specialty media.
• Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected, but
print quality is not.
Enables the printer to print more slowly and with less noise
Notes:
Quiet Mode
Off
On
• Off is the factory default setting.
• On configures the printer to produce as little noise as
possible.
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Menu item
Description
Instructs the printer to run the setup wizard
Notes:
Run Initial Setup
Yes
No
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default setting becomes No.
Sets an alarm to sound when the printer requires operator
intervention
Alarms
Cartridge Alarm
Off
Note: Off is the factory default setting and means no alarm will
sound.
Single
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Print Recovery
Auto Continue
Disabled
Note: Disabled is the factory default setting.
5 sec –255 sec
Print Recovery
Specifies whether the printer reprints jammed pages
Jam Recovery
Notes:
On
• Auto is the factory default setting. The printer reprints
jammedpages unlessthememoryrequiredtohold thepages
is needed for other printer tasks.
Off
Auto
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Lets the printer successfully print a page that may not have
printed otherwise
Print Recovery
Page Protect
Off
On
Notes:
• Offis thefactorydefaultsetting.Off prints apartialpagewhen
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the
entire page prints.
Timeouts
Power Saver
Disabled
1–240
Specifies the number of minutes of inactivity before some
systems begin entering a minimum power state.
Note: 30 minutes is the factory default setting.
Timeouts
Screen Timeout
15–300
Sets the amount of time in seconds the printer waits before
returning the printer display to a Readystate
Note: 30 seconds is the factory default setting.
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Menu item
Description
Sets the amount of time in seconds the printer waits to receive an
Timeouts
end-of-job message before canceling the remainder of the print
job
Print Timeout
Disabled
1–255
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
• Print Timeout is available only when using PCL or PPDS
emulation. This setting has no effect on PostScript emulation
print jobs.
Timeouts
Sets theamount oftime in seconds the printer waits foradditional
data before canceling a print job
Wait Timeout
Disabled
Notes:
15–65535
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or
PPDS emulation print jobs.
Factory Defaults
Do Not Restore
Restore
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
storedinRAMaredeleted.Downloads storedinflashmemory
or on a printer hard disk are not affected.
Setup menu
Menu item
Description
Determines which printer language the print server uses to send data to the
printer
Printer Language
PS Emulation
PCL Emulation
Note: PS Emulation is the factory default setting.
PPDS Emulation
Print Area
Normal
Sets the print area
Note: Normal is the factory default setting.
Fit to Page
Whole Page
Collects permanent resources that have been downloaded on the printer and
automatically writes them to the flash drive
Download Target
RAM
Flash
Note: RAM is the factory default setting.
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Menu item
Description
Saves the permanently downloaded resources
Resource Save
On
Off
Note: Off is the factory default setting.
Finishing menu
Note: Certain options are not available on selected printer models.
Menu item
Description
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Duplex
2 Sided
1 Sided
Notes:
• Off is the factory default setting.
• To set 2-sided printing from the software program: for Windows users, click
File ΠPrint, and then click Properties, Preferences, Options, or Setup and
adjust the settings; for Macintosh users, click File > Print, and then adjust the
settings from the Print dialog and pop-up menus.
Duplex Bind
Long Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Short Edge
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Specifies a default number of copies for each print job
Notes:
Copies
1–999
• 1 is the factory default setting.
• To specify the number of copies for a specific print job from the software
program: click File ΠPrint, and then click Properties, Preferences, Options,
or Setup and adjust the settings; for Macintosh users, click File > Print, and
then adjust the settings from the Print dialog and pop-up menus. Software
settings always override printer control panel settings.
Specifies whether blank pages are inserted in a print job
Blank Pages
Do Not Print
Print
Note: Do Not Print is the factory default setting.
Stacks the pages of a print job in sequence when printing multiple copies
Collate
On [1, 2, 1, 2, 1, 2]
Off [1, 1, 1, 2, 2, 2]
Notes:
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copy
menu setting.
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Menu item
Description
Specifies whether blank separator sheets are inserted
Notes:
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's, all page 2's, and so on.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Specifies the paper source for separator sheets
Notes:
MP Feeder
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for MP
Feeder to appear as a menu setting.
Specifies that multiple-page images be printed on one side of a sheet of paper
N-Up
Off
Note: The number selected is the number of page images that will print per side.
2 Up
3 Up
4 Up
6 Up
9 Up
12 Up
16 Up
Specifies the orientation of a multiple-page sheet
Orientation
Auto
Notes:
Landscape
Portrait
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Long Edge uses landscape.
• Short Edge uses portrait.
N-Up Border
None
Prints a border around each page image
Note: None is the factory default setting.
Solid
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Quality menu
Menu item
Description
Adjusts the color output on the printed page
Color Correction
Auto
Off
Manual
Notes:
• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
• Off turns off color correction.
• Manual allows customization of the color tables using the settings available from
the Manual Color menu.
• Duetothedifferencesinadditiveand subtractivecolors,certaincolors thatappear
on computer monitors are impossible to duplicate on the printed page.
Specifies the printed output resolution
Print Resolution
4800 CQ
1200 dpi
Toner Darkness
Lightens or darkens the printed output
1–5
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• IfPrintMode is settoBlackOnly, asetting of5 increases tonerdensityanddarkness
to all print jobs.
• If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Enables a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts
On
Off
Note: To set Enhance Fine Lines from the software program: for Windows users, click
FileŒPrint,andthenclickProperties, Preferences, Options,orSetup;for Macintosh
users, choose File > Print, and then adjust the settings from the Print dialog and
pop-up menus.
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Color Saver
On
Off
Notes:
• Off is the factory default setting.
• On overrides Toner Darkness settings.
RGB Brightness
Adjusts brightness in color outputs
-6–6
Notes:
• 0 is the factory default setting.
• -6 is the maximum decrease. 6 is the maximum increase.
• This does not affect files where CMYK color specifications are being used.
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Menu item
Description
Adjusts contrast in color outputs
Notes:
RGB Contrast
0–5
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
Adjusts saturation in color outputs
RGB Saturation
0–5
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
Color Balance
Cyan
Adjusts color in printed output by increasing or decreasing the amount of toner being
used for each color
-5–5
Note: 0 is the factory default setting.
Magenta
-5–5
Yellow
-5–5
Black
-5–5
Restores the Color Balance factory default settings
Color Balance
Reset Defaults
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Color Samples
sRGB Display
sRGB Vivid
Notes:
Display—True Black
Vivid
Off—RGB
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
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Menu item
Description
Customizes the RGB color conversions
Manual Color
RGB Image
Vivid
Notes:
• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
sRGB Display
Display—True Black
sRGB Vivid
Off
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB Vivid
applies a color table that increases saturation. This is preferred for business
graphics and text.
RGB Text
Vivid
• Vivid applies a color conversion table that produces brighter, more saturated
sRGB Display
Display—True Black
sRGB Vivid
Off
colors.
• Display—True Black applies a color conversion table that uses only black toner
for neutral gray colors.
• Off turns off color conversion.
RGB Graphics
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Manual Color
Customizes the CMYK color conversions
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
Notes:
• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.
• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.
• Vivid CMYK increases color saturation for the US CMYK color conversion table.
• Off turns off color conversion.
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Initiates an automatic color adjust calibration.
Color Adjust
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Utilities menu
Menu item
Description
Formats the flash memory. Flash memory refers to the memory added by installing
an optional flash memory card in the printer.
Format Flash
No
Yes
Warning—Potential Damage: Do not turn off the printer while the flash memory
is formatting.
Notes:
• An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available.
• No cancels the format request.
• Selecting Yes deletes all data stored in flash memory.
Defragment Flash
Prepares the flash memory to receive new data by retrieving lost storage space
No
Yes
Warning—Potential Damage: Do not turn off the printer while the flash memory
is defragmenting.
Notes:
• An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available. The optional flash memory card
must not be Read/Write or Write protected.
• No cancels the defragment request.
• Yes reformats the flash memory after transferring all downloads to regular
printer memory. When formatting is complete, the downloads are loaded back
into flash memory.
Hex Trace
Assists in isolating the source of a print job problem
Activate
Notes:
• When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
• To exit Hex Trace, turn the printer off or reset the printer.
Provides an estimate of the percentage coverage of cyan, magenta, yellow, and
black on a page. The estimate is printed on a separator page.
Coverage Estimator
Off
On
Note: Off is the factory default setting.
PDF menu
Note: Certain options are not available on selected printer models.
Menu item
Description
Scales page content to fit the selected paper size
Scale to Fit
Yes
No
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
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PostScript menu
Menu item
Description
Prints a page containing the PostScript error
Print PS Error
On
Off
Note: Off is the factory default setting.
Font Priority
Resident
Establishes the font search order
Notes:
Flash
• Resident is the factory default setting.
• A formatted flash memory option card or printer hard disk must be
installed in the printer and operating properly for this menu item to be
available.
• The flash memory option or printer hard disk cannot be Read/Write, Write,
or password protected.
• Job Buffer Size must not be set to 100%.
Enhances the contrast and sharpness of low-resolution images and smooths
their color transitions
Image Smoothing
On
Off
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Menu item
Description
Specifies the set of fonts used by the Font Name menu item
Font Source
Resident
Download
Flash
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
All
• Flash settings show all fonts resident in that option.
• Flash option must be properlyformatted and cannot beRead/Write, Write,
or password protected.
• Download shows all the fonts downloaded into RAM.
• All shows all fonts available to any option.
Font Name
Identifies a specific font and the option where it is stored
Notes:
Courier
• Courier is the factory default setting.
• Courier shows the font name, font ID, and storage location in the printer.
The font source abbreviation is R for Resident, F for Flash, and D for
Download.
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Menu item
Description
Specifies the symbol set for each font name
Symbol Set
10U PC-8
Notes:
12U PC-850
• 10U PC-8 is the US factory default setting.
• 12U PC-850 is the international factory default setting.
• A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
Changes the point size for scalable typographic fonts
Notes:
1.00–1008.00
• 12 is the factory default setting.
• PointSizereferstotheheightofthecharactersinthefont.Onepointequals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
Specifies the font pitch for scalable monospaced fonts
Notes:
PCL Emulation Settings
Pitch
0.08–100
• 10 is the factory default setting.
• Pitch refers to the number of fixed-space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01-cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Specifies the orientation of text and graphics on the page
Notes:
Portrait
Landscape
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Specifies the number of lines that print on each page
Notes:
PCL Emulation Settings
Lines per Page
1–255
60
• 60 is the US factory default setting. 64 is the international default setting.
• The printersets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper
Size and Orientation before setting Lines per Page.
64
PCL Emulation Settings
A4 Width
Sets the printer to print on A4-size paper
Notes:
198 mm
203 mm
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
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Menu item
Description
Specifies whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command
PCL Emulation Settings
Auto CR after LF
On
Off
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
PCL Emulation Settings
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Auto LF after CR
On
Off
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Tray Renumber
Assign MP Feeder
Off
Notes:
None
0–199
Assign Tray <x>
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected
by the PCL 5 interpreter.
Off
None
0–199
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Tray Renumber
View Factory Def
None
Displays the factory default setting assigned to each tray, drawer, or feeder
Returns all tray, drawer, and feeder assignments to the factory default settings
Tray Renumber
Restore Defaults
Yes
No
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Image menu
Menu item
Description
Selects the optimal paper size, scaling, and orientation
Auto Fit
On
Notes:
Off
• On is the factory default setting.
• The On setting overrides scaling and orientation settings for some images.
Inverts bi-tonal monochrome images
Invert
On
Notes:
Off
• Off is the factory default setting.
• The font size can be increased in 1-point increments.
• This setting does not apply to GIF or JPEG images.
Scales the image to fit the selected paper size
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Fit Width
Sets the image orientation
Orientation
Portrait
Note: Portrait is the factory default setting.
Landscape
Rev Portrait
Rev Landscape
PictBridge menu
Note: Certain options are not available on selected printer models.
Menu item
Description
Photo Size
Controls the printed size of each photo printed from a PictBridge-enabled device
Auto is the default
L
Note: If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
2L
Hagaki Postcard
Card Size
100 x 150 mm
4 x 6 in
8 x 10 in
Letter
A4
A5
JIS B5
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Menu item
Description
Determines the maximum number of images that can print on one side of paper
Layout
Auto is the default
Note: If both the printer and the PictBridge-enabled camera have a value for this
Off
setting, the camera value always supersedes the printer value.
2 Up
3 Up
4 Up
6 Up
9 Up
12 Up
16 Up
Index Print
Determines which resolution, tonerdarkness, andcolorsavervalues thedeviceuses
when printing photos sent from a PictBridge-enabled device
Quality
Normal
Draft
Note: If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
Fine
Paper Source
MP Feeder
Identifies the printer default input source when printing photos from a
PictBridge-enabled device
Tray <x>
Note: A photo size larger than the size of the PictBridge default source's installed
media cannot be selected.
Manual Paper
Flash drive menu
Note: The USB Direct Interface is not available on selected printer models.
Menu item
Description
Enables or disables the USB Direct port
Enable Drive
Enable
Disable
Enables or disables the flash drive's ability to update its firmware code by way of a
USB device
Update Code
Enable
Disable
Sets the number of copies the printer should produce for each page contained in
a print job
Copies
1–999
Controls whether printer prints on one side or both sides of the paper
Sides (Duplex)
2 sided
1 sided
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Understanding printer messages
List of status and error messages
Busy
Wait for the message to clear.
Calibrating
The printer is adjusting the color. Wait for the message to clear.
Close door
Close the upper and lower doors.
Check Config ID
The printer configuration ID is invalid. Contact Customer Support.
Check Model Name
Set a valid model name.
Check Serial Num
Set a valid serial number.
<color> Low
Replace the toner cartridge, and then wait for the message to clear.
Defragmenting Flash
The printer is performing the defragmentation operation on flash memory. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Flushing buffer
Wait for the message to clear.
Formatting Flash
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
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Hex Trace
This message appears between status messages and warnings. Wait for the message to clear.
Imaging Kit
Replace the imaging kit, and then press to clear the message and continue printing.
Insert Tray <x>
Insert the specified tray into the printer.
Invalid Engine Code
The engine code is invalid. Contact Customer Support.
Invalid Network Code
The network code is invalid. Contact Customer Support.
Load <src> with <custom type name>
Try one or more of the following:
• Load the specified paper to clear the message and continue printing.
• Press , and then press to cancel printing.
Load <src> with <x>
Try one or more of the following:
• Load the paper tray or other source with the correct paper type and size.
• Press , and then press to cancel printing.
Load single sheet feeder with <custom type name>
Try one or more of the following:
• Load the manual feeder with the correct paper type and size.
If no paper is in the manual feeder, load a sheet, and then press to clear the message and continue printing.
• Press to clear the message and continue printing.
The printer manually overrides the manual request, and then the job prints from an automatic source.
• Press , and then press to cancel printing.
• Define a name for each custom type (Custom 1–6) using the MarkVision utility. When the printer is prompting
for one of the custom types, which has been named, then only the custom name is displayed.
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Load single sheet feeder with <custom string>
Try one or more of the following:
• Load the manual feeder with the correct paper type and size.
If no paper is in the feeder, load a sheet, and then press to clear the message and continue printing.
• Select the paper type and size to manually override the manual request.
• Press , and then press to cancel printing.
Load single sheet feeder with <size>
Try one or more of the following:
• Load the manual feeder with the correct paper type and size.
If no paper is in the feeder, load a sheet of paper, and then press to clear the message and continue printing.
• Select the paper type and size to manually override the manual request.
• Press to clear the message and continue printing.
The printer manually overrides the manual request, and then paper prints from an automatic source.
• Press , and then press to cancel printing.
Load single sheet feeder with <type> <size>
Try one or more of the following:
• Load the manual feeder with the correct paper type and size.
If no paper is in the feeder, load a sheet, and then select to clear the message and continue printing.
• Press to clear the message and continue printing.
The printer manually overrides the manual request, and then paper prints from an automatic source.
• Press , and then press to cancel printing.
Output Bin Full
Try one or more of the following:
• Remove paper from the standard exit bin to clear the message and continue printing.
• Press to clear the message and continue printing.
Power Saver
The printer is saving power while it waits for the next print job.
• Send a job to print.
• Press to warm the printer to normal operating temperature. Afterwards, Readyappears.
Programming Code
The printer is receiving a file that is a code update. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
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Programming Flash
Fonts and macros are being written to flash. Wait for the message to clear.
Ready
The printer is ready to print.
Reload printed pages in Tray <x>
• Press to clear the message and continue processing the second side of the sheet.
• Press , and then press to cancel printing.
Remote Management Active
The printer is offline while it configures settings. Wait for the message to clear.
Remove paper from standard output bin
Try one or more of the following:
• Remove paper from the standard exit bin to clear the message and continue printing.
• Press to clear the message and continue printing.
Remove packaging material
Check for and remove any packaging materials from the toner cartridges.
Replace <color> cartridge
Replace the toner cartridge, and then press to clear the message and continue printing.
Tray <x> Empty
Try one or more of the following:
• Load the paper tray or other source with the correct paper type and size.
• Press , and then press to cancel the current job.
Tray <x> Low
Load the paper tray or other source with the correct paper type and size.
Tray <x> Missing
Insert the specified tray into the printer.
Unsupported USB device, please remove
Remove the unrecognized USB device.
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Unsupported USB hub, please remove
Remove the unrecognized USB hub.
Unplug and change mode
Make sure that the camera is in a valid mode for PictBridge
Waiting
Theprinter has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional
data.
Try one or more of the following:
• Press to print the contents of the buffer.
• Cancel the current print job.
Waiting, too many events
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Waste Toner Box
The waste toner bottle is nearly full. Press to clear the message and continue printing.
30 <color> Toner Cart Missing
Insert the missing toner cartridge to clear the message and continue printing. If the message appears again, remove
the cartridge, and then insert it until it clicks into place.
31.yy Defective <color> Cartridge
Try one or more of the following:
• Open and close the top cover.
• Remove the specified toner cartridge, and then insert it until it clicks into place.
• Turn the printer off, wait ten seconds, and then turn the printer on.
• Replace the specified toner cartridge with a new one.
31.yy Defective Imaging Kit
Try one or more of the following:
• Open and close the top cover.
• Remove the imaging kit, and then insert it until it clicks into place.
• Turn the printer off, wait ten seconds, and then turn the printer on.
• Replace the defective imaging kit with a new one.
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32.yy Replace Unsupported <color> Cartridge
Replace the unsupported toner cartridge with a supported one.
34 Short paper
Try one or more of the following:
• Press to clear the message and continue printing.
• Press , and then press to cancel printing.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press to disable Resource Save
and continue printing.
37 Insufficient memory to collate job
The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print
job.
Try one or more of the following:
• Press to clear the message and continue printing.
• Press , and then press to cancel printing.
37 Insufficient memory for Flash memory Defragment operation
The printer cannot defragment flash memory because the memory used to store undeleted flash resources is full.
• To perform the defragment operation, delete fonts, macros, and other data in the memory, or install additional
printer memory, and then press to continue printing.
• Press , and then press to cancel printing.
38 Memory Full
The printer does not have enough memory available to continue printing. You cannot press because of this.
Try one or more of the following:
• Press , and then press to cancel printing.
• Simplifytheprintjob byreducingthe amount oftextor graphics on apage anddeleting unnecessarydownloaded
fonts or macros.
• Install additional printer memory.
39 Complex page, some data may not have printed
The page is too complex to print. Press , and then press to cancel printing.
40 <color> Invalid refill, change cartridge
Replace the toner cartridge with a new one.
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50 PPDS Font Error
The printer has encountered a font error because a specific font may not be installed.
Try one or more of the following:
• Press to clear the message and continue printing.
• The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer
will find a similar font and reformat the affected text.
• Press , and then press to cancel printing.
51 Defective flash detected
Press to clear the message and continue printing.
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Press to clear the message and continue printing.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory.
• Press , and then press to cancel printing.
53 Unformatted flash detected
Try one or more of the following:
• Press to clear the message and continue printing.
• Format the flash memory. If the message remains, the flash memory may be defective and require replacing.
54 Standard <x> software error
The printer detects that a network port is installed, but cannot communicate with it. The printer disables all
communication to the associated network interface.
Try one or more of the following:
• Press to clear the message and continue printing.
• Turn the power off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
54 Standard network software error
The printer detects unformatted flash memory when the power is turned on.
Try one or more of the following:
• Press to clear the message and continue printing.
• Turn the power off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
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56 Standard USB port disabled
Try one or more of the following:
• Press to clear the message and continue printing.
The printer discards any data received through the USB port.
• Make sure the USB port is not set to Disabled.
58 Too many flash options installed
Too many optional flash memory cards or too many optional firmware cards are installed on the printer.
Try one or more of the following:
• Press to clear the message and continue printing.
• Remove extra flash options:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove extra flash options.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
59 Incompatible tray <x>
Remove the specified tray.
82 Replace waste toner box
Replace the waste toner bottle. For more information, see “Replacing the waste toner bottle” on page 108.
82.yy Waste toner box missing
Replace the waste toner bottle, and then press to clear the message and continue printing.
82.yy Waste toner box nearly full
Press to clear the message and continue printing.
88.yy <color> Cartridge is low
Press to clear the message and continue printing.
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88.yy Replace <color> Cartridge
Replace the toner cartridge.
200.yy Paper jam <area name>
1 Clear the paper path.
2 Press to clear the message and continue printing.
201.yy Paper jam <area name>
1 Clear the paper path.
2 Remove the jammed paper below the fuser.
3 Press to clear the message and continue printing.
202.yy Paper jam <area name>
1 Clear the paper path.
2 Remove the jammed paper from the fuser.
3 Press to clear the message and continue printing.
230.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Close the front door.
4 Press to clear the message and continue printing.
Note: When there is more than one jam, the message displays the number of pages jammed.
235.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Close the front door.
4 Load the tray with the correct paper size.
5 Press to clear the message and continue printing.
Note: When there is more than one jam, the message displays the number of pages jammed.
24x.yy Paper jam <area name>
1 Clear the paper path.
2 Pull the tray out.
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3 Remove the jammed paper.
4 Insert the tray.
If all jams are cleared, the printer resumes printing.
Note: When there is more than one jam, the message displays the number of pages jammed.
250.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Hold the fuser cover down, and then remove the jammed paper from inside the fuser.
4 Close the fuser cover, and then close the front door.
5 Press to clear the message and continue printing.
940.01
Press down on the cyan toner cartridge to make sure itis installed properly. Turn the printer off, waitabout10seconds,
and then turn the printer back on
941.01
Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on.
942.01
Press down on the yellow toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on
943.01
Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on
940.02
The cyan toner cartridge needs maintenance. Call for service.
941.02
The magenta toner cartridge needs maintenance. Call for service.
942.02
The yellow toner cartridge needs maintenance. Call for service.
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Conserving supplies
There are some settings you can change from the control panel that will help you conserve toner and paper. For
more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
You can check the status of printer supplies by printing a menu settings page:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
3 Press the arrow buttons until Reportsappears, and then press
4 Press the arrow buttons until Menu Settings Pageappears, and then press
.
.
.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
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1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering toner cartridges
When 88 Cyan Cartridge Low, 88 Magenta Cartridge Low, 88 Yellow Cartridge Low, or 88
Black Cartridge lowappears, order a new cartridge.
When 88 Replace Cyan Cartridge, 88 Replace Magenta Cartridge, 88 Replace Yellow
Cartridge, or 88 Replace Black Cartridgeappears, you must replace the specified toner cartridge.
To order toner cartridges, contact the place where you purchased the printer.
Ordering imaging kits
When Replace black and color imaging kitor Replace black imaging kitappears, order a
replacement imaging kit.
To order an image kit, contact the place where you purchased the printer.
Ordering a waste toner bottle
When 82 Replace Waste Tonerappears, order a replacement waste toner bottle. The waste toner bottle
must be replaced when 82 Replace Waste Tonerappears.
To order a waste toner bottle, contact the place where you purchased the printer.
Replacing supplies
Replacing the waste toner bottle
Replace the waste toner bottle when 82 Replace waste tonerappears. The printer will not continue printing
until the waste toner bottle is replaced.
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1
2
3
4
Top door
Waste toner bottle
Right side cover
Front door
1 Unpack the replacement waste toner bottle.
2 Grasp the front door at the side handholds, and then pull it toward you.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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3 Open the top door.
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it.
6 Place the waste toner bottle in the enclosed packaging.
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7 Insert the new waste toner bottle.
8 Replace the right side cover.
9 Close the top door.
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10 Close the front door.
Replacing a black imaging kit
Replace the black imaging kit when Imaging Kitappears.
1 Grasp the front door at the side handholds, and then pull it toward you.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Open the top door.
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3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit.
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it.
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6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging
kit.
8 Remove the yellow, cyan, and magenta developer units.
9 Unpack the replacement black imaging kit.
Leave the packaging on the black developer unit.
10 Gently shake the black developer unit side to side.
11 Remove the packaging from the black developer unit.
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12 Insert the black developer unit.
13 Replace the yellow, cyan, and magenta developer units.
Note: Make sure each developer unit is inserted into a matching color slot.
14 Place the used black imaging kit in the enclosed package.
15 Align and insert the imaging kit.
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16 Rotate the blue levers down until the imaging kit drops into place.
17 Replace the waste toner bottle.
18 Replace the right side cover.
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19 Replace the toner cartridges.
20 Close the top door.
21 Close the front door.
Replacing a black and color imaging kit
Replace the black and color imaging kit when Imaging Kitappears.
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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2 Open the top door.
3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit.
4 Remove the right side cover.
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5 Press the green levers on each side of the waste toner bottle, and remove it.
6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging
kit.
8 Unpack the replacement black and color imaging kit.
Leave the packaging on the developer units.
9 Gently shake the yellow, cyan, magenta, and black developer units side to side.
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10 Remove the packaging from the yellow, cyan, magenta, and black developer units.
11 Insert the yellow, cyan, magenta, and black developer units.
12 Place the used black and color imaging kit in the enclosed package.
13 Align and insert the imaging kit.
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14 Replace the waste toner bottle.
15 Replace the right side cover.
16 Replace the toner cartridges.
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17 Close the top door.
18 Close the front door.
Replacing a toner cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color>
Cartridgeappears. The printer will not continue printing until the specified cartridge is replaced.
1 Make sure the printer is on and Readyor 88 Replace <color> Cartridgeappears.
2 Unpack the new cartridge, and set it near the printer.
3 Open the top door.
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4 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit.
5 Align the new toner cartridge, and then press down until it is all the way into the slot.
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6 Close the top door.
Replacing a developer unit
Replace a developer unit when a print quality defect occurs or when damage occurs to the printer.
Note: When a developer unit is replaced, you must manually calibrate the color. For more information, see “Color
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Open the top door.
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3 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit.
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it.
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6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging
kit.
8 Remove the used developer unit.
9 Place the used developer in the enclosed package.
10 Unpack the replacement developer unit.
Leave the packaging on the developer unit.
11 Gently shake the developer unit side to side.
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12 Remove the red shipping cover from the developer unit.
13 Insert the developer unit.
14 Align and insert the imaging kit.
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15 Replace the waste toner bottle.
16 Replace the right side cover.
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17 Replace the toner cartridges.
18 Close the top door.
19 Close the front door.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
2 Remove paper from the standard exit tray.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
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4 Wipe only the outside of the printer, making sure to include the standard exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the standard exit tray is dry before beginning a new print job.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
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Administrative support
Restoring the factory default settings
Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings,
often referred to as the factory default settings.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Settingsappears, and then press
.
4 Press the arrow buttons until General Settingsappears, and then press
.
.
5 Press the arrow buttons until Factory Defaultsappears, and then press
6 Press the arrow buttons until Restore Nowappears, and then press
.
Submitting changesappears briefly.
7 Press
, and then press
until Readyappears.
The following factory default settings are restored:
• All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
• All settings return to the factory default settings except Printer Languagein the Setup menu and custom
settings in the Network and USB menus.
Adjusting Power Saver
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
3 Press the arrow buttons until Settingsappears, and then press
4 Press the arrow buttons until General Settingsappears, and then press
5 Press the arrow buttons until Timeoutappears, and then press
6 Press the arrow buttons until Power Saverappears, and then press
.
.
.
.
.
7 Press the arrow buttons to enter the number of minutes for the printer to wait before entering the Power Saver
mode. Available settings range from 1–240 minutes.
8 Press
Submitting changesappears.
9 Press , and then press until Readyappears.
.
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Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions:
• Configuring printer settings
• Checking the status of the printer supplies
• Configuring network settings
• Viewing reports
• Restoring the factory default settings
• Viewing the virtual display
• Setting Web page password protect
• Setting Panel PIN protect
• Setting the date and time
To access the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click one of the tabs to access information about the printer, change settings, or view a report.
Note: If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility
for Windows or Printer Settings for Macintosh to access printer menus.
Setting up e-mail alerts
You can have the printer send you an e-mail when the supplies are getting low or when the paper needs to be
changed, added, or unjammed.
To set up e-mail alerts:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E-mail Alert Setup.
4 Select the items for notification and type in the e-mail addresses that you want to receive e-mail alerts.
5 Click Submit.
Note: See your system support person to set up the e-mail server.
Configuring supply notifications
You can determine how you would like to be notified when supplies run low or reach their end-of-life.
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To configure supply notifications using the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Click Print Settings.
4 Click Supply Notifications.
5 From the drop-down box for each supply, select among the options for notification. Explanations for each option
are provided.
6 Click Submit to save your selections.
Copying printer settings to other printers
Using the Embedded Web Server, you can copy printer settings to up to 15 other network printers. To copy printer
settings:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Copy Printer Settings.
3 To change the language, select a language from the drop-down list, and then click Click here to submit
language.
4 Click Printer Settings.
5 Enter the IP addresses of the source and target printers.
Note: To add additional target printers, click the Add Target IP button.
6 Click Copy Printer Settings.
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Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Solving printing problems
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Readydoes not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices,
contact the place where you purchased your printer.
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Readyor Power Saverappears on the display before sending a job to print. Press to return the
printer to the Readystate.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
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CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information contact the place where you bought the printer.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the
job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press
.
2 Press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Setup Menuappears, and then press
.
4 Press the arrow buttons until Print Recoveryappears, and then press
.
5 Press the arrow buttons until Page Protectappears, and then press
.
6 Press the arrow buttons until Offappears, and then press
.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hexappears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
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Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press
2 Press the arrow buttons until Settingsappears, and then press
3 Press the arrow buttons until General Settingsappears, and then press
4 Press the arrow buttons until Timeoutsappears, and then press
.
.
.
.
5 Press the arrow buttons until Print Timeoutappears, and then press
.
6 Press the arrow buttons until the desired value appears, and then press
.
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Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it. For more information, see the hardware setup documentation that came with the option.
MAKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option. For more information, see “Updating available options
Drawers
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
5 Close the door.
RESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
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Multipurpose feeder
CHECK THE MULTIPURPOSE FEEDER
Make sure the 650-sheet duo drawer (multipurpose feeder) is installed properly.
CLEAR ANY JAMS
Clear any jams in the multipurpose feeder.
CHECK THE POWER CORD CONNECTION
Make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The outlet has power.
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct position for the size loaded.
CHECK FOR SERVICE MESSAGES
If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the
error recurs, call for service.
Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
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CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1 Press
.
2 Press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until General settingsappears, and then press
.
4 Press the arrow buttons until Print Recoveryappears, and then press
.
5 Press the arrow buttons until Jam Recoveryappears, and then press
.
6 Press the arrow buttons until Onor Autoappears, and then press
.
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1 Turn the printer off.
2 Load letter- or A4-size paper.
3 From the printer control panel, press and hold and the right arrow button while turning the printer on.
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4 Release both buttons when Performing Self Testappears.
The printer performs its power-on sequence, and then Config Menuappears.
5 Press the arrow buttons until Prt Quality Pgsappears, and then press
.
The pages are formatted. Printing Quality Test Pagesappears, and then the pages print. The message
remains on the display until all the pages print.
6 After the print quality test pages print, press the arrow buttons until Exit Config Menuappears, and then
press
.
Blank pages
The printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
These are possible solutions. Try one or more of the following:
CHECK THE PRINT QUALITY SETTINGS
• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
• Enable Enhance Fine Lines in the Quality menu.
MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and
the software program.
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Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Dark lines
The imaging kit may be defective.
If Black and color imaging kit life warningorBlack imaging kit life warningappears,
replace the imaging kit.
Gray background
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
• From the printer control panel, change the setting from the Quality menu.
• For Windows users, change the setting from Print Properties.
• For Macintosh users, change the setting from the Print dialog.
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Incorrect margins
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
CHECK THE PAGE SIZE SETTING
Before sending the job to print, specify the correct page size in the Print dialog or the software program.
Light colored line, white line, or incorrectly colored line
These are possible solutions. Try one or more of the following:
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the defective toner cartridge.
THE IMAGING KIT MAY BE DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
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Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
CHECK THE PAPER
Avoid textured paper with rough finishes.
THE TONER MAY BE LOW
When 88 <color> cartridge lowappears, order a new cartridge.
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Print is too dark
These are possible solutions. Try one or more of the following:
CALIBRATE THE COLOR
The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced,
then you can calibrate the colors manually:
1 From the printer control panel, press
.
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Quality menuappears, and then press
.
.
4 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too
high.
• For Windows users: from Print Properties, select Print Quality and then select More Print Quality Options to
change these settings.
• From the printer control panel Quality menu, change these settings.
• For Macintosh users:
1 Choose File > Print.
2 Locate the drop-down box under the Orientation pictures, and then click the down button.
3 Click Printer Features.
4 Change the settings for Toner Darkness, Brightness, and Contrast.
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
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Print is too light
These are possible solutions. Try one or more of the following:
CALIBRATE THE COLOR
The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a cartridge is replaced,
then you can calibrate the colors manually:
1 From the printer control panel, press
.
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Quality menuappears, and then press
.
.
4 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too
low.
• For Windows users: from Print Properties, select Print Quality and then select More Print Quality Options to
change these settings.
• For Macintosh users:
1 Choose File > Print.
2 Locate the drop-down box under the Orientation pictures, and then click the down button.
3 Click Printer Features.
4 Change the settings for Toner Darkness, Brightness, and Contrast.
• From the printer control panel Quality menu, change these settings.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
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CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
MAKE SURE COLOR SAVER IS SET TO OFF
Color Saver may be set to On.
THE TONER MAY BE LOW
When 88 <color> Cartridge Lowappears, order a new cartridge.
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Repeating defects
REPEATING MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE
Replace the developer unit if the defects occur every 43.9 mm (1.7 in.)
Replace the imaging kit if the defects occur every:
• 34.6 mm (1.4 in.)
• 94.2 mm (3.71 in.)
Notes:
• The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and
color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
• The Print Defects menu prints a diagnostic list of problems. For more information, see “Menu Settings Page
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Skewed print
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color pages
The printer may need to be serviced. For more information, contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
IS THERE TONER IN THE PAPER PATH?
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
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CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
IS THERE TONER IN THE PAPER PATH?
Contact Customer Support.
Transparency print quality is poor
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
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CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
Replace the black and color imaging kit.
Solving color quality problems
This section helps answer some basic color-related questions and describes how some of the features provided in
the printer control panel Quality menu can be used to solve typical color problems.
Color misregistration
Color has shifted outside of the appropriate area or has been superimposed over another color area.
These are possible solutions. Try one or more of the following:
REMOVE AND REINSTALL THE TONER CARTRIDGES
Remove the toner cartridges, and then reinstall them.
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CALIBRATE THE COLOR
The printer will automatically calibrate the color whenever a new imaging kit is detected.
1 From the printer control panel, press
2 From the Setting/Quality menu, press the arrow buttons until Color Adj Setting Textappears, and
then press
.
.
3 Press the arrow buttons until Quality menuappears, and then press
.
.
4 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
Note: If you have not resolved the issue, calibrate the color again.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed
in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of
colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet
printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by
indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they
allow users to modify the color of each object in a document. For more information, see the software program
Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer.
The color information is passed through color conversion tables that translate the color into the appropriate
amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object information
determines the application of color conversion tables. For example, it is possible to apply one type of color
conversion table to text while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide the preferred color quality for the majority of printouts.
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there
are many colors that can also be affected by monitor variations and lighting conditions. For recommendations on
how the printer color sample pages may be useful in solving certain color-matching problems, see the question,
“How can I match a particular color (such as a corporate logo)?”
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The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to
make subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative
values for cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the
amount of toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both
magenta and yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To
obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective
projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make
sure to print on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user-selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be
implemented. Manual color correction settings are specific to the type of object being printed (text, graphics, or
images), and how the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
• The color conversion tables—applied to each objectwhen Color Correction is set to Auto—generate preferred
colors for the majority of documents.
To manually apply a different color conversion table:
1 From the Quality menu, select Color Correction, and then select Manual.
2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.
Manual Color menu
Object type
Color conversion tables
RGB Image
RGB Text
• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.
RGB Graphics
• Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. Uses only black toner to
create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing
business graphics.
• Off—No color correction is implemented.
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Object type
Color conversion tables
CMYK Image
CMYK Text
• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
• Euro CMYK—Applies color correction to approximated EuroScale
color output.
CMYK Graphics
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the
Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout
consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending
on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled
on the box through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The
color combination labeled on the box can then be used for modifying the color of the object in a software program.
For more information, see the software program Help topics. Manual color correction may be necessary to utilize
the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color-matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is
implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user-defined RGB
or CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK
Increment box.
To access a detailed Color Samples set from the Embedded Web Server:
1 Open a Web browser.
2 In the address bar, type the network printer IP address.
3 Click Configuration.
4 Click Color Samples.
5 Click Detailed Options to narrow the set to one color range.
6 When the Detailed Options page appears, select a color conversion table.
7 Enter the RGB or CMYK color number.
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8 Enter an Increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
9 Click Print to print the detailed Color Samples set.
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
For customer support, contact the place where you purchased your printer.
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Notices
Color Laser Printer
n01, n02
IPS 4983
IPS 4984
IPS 4985
IPS 4985
dn1, dn2
dw1, dw2, gw1, gw2
dt1, dt2, gt1, gt2
Edition notice
June 2008
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products
or the programs described may be made at any time.
© 2008 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Federal Communications Commission (FCC) compliance
information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCCRules. Operation issubject to the following twoconditions: (1)thisdevice maynotcause harmfulinterference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cablesorby unauthorized changesormodifications to this equipment. Unauthorizedchanges or modificationscould
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294
for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Exposure to radio frequency radiation
The following notice is applicable if your printer has a wireless network card installed.
The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation
of 20cm(8inches)mustbemaintainedbetweenthe antenna andanypersons for thisdeviceto satisfytheRF exposure
requirements of the FCC.
Industry Canada notices
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Industry Canada radio interference statement
Industry Canada (Canada)
This devicecomplies with IndustryCanada specification RSS-210. Operation is subject tothefollowingtwoconditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly
prohibited per regulations of Industry Canada.
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To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit
RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conformeà la normeRSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne
est strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher touteinterférence radioauservicefaisantl'objetd'une licence, cetappareil doitêtre utilisé àl'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
European Community (EC) directives conformity statement for
radio products
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
and1999/5/ECon theapproximation andharmonization ofthe laws ofthe Member Statesrelatingtoelectromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment
and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France.
This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI
EN 300 328; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17.
Notices
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Česky
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk
Deutsch
Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English
Español
Eesti
Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français
Magyar
Íslenska
Italiano
Latviski
Lietuvių
Malti
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e
outras disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
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Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska
Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
India emissions notice
This device uses very low power low range RF communication that has been tested and found not to cause any
interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of
permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and
operate this product at his premises.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing
Ready
48 dBA
inaudible
Product disposal
Do notdisposeoftheprinteror suppliesinthesamemanner asnormalhouseholdwaste.Consultyour local authorities
for disposal and recycling options.
Notices
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ENERGY STAR
Applicable only to models with a duplex unit installed.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
a maximum 15 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode
Description
Power consumption (Watts)
Printing
Copying
The product is generating hard-copy output from electronic inputs.
480 W; 500 W
N/A
The product is generating hard-copy output from hard-copy original
documents.
Scanning
Ready
The product is scanning hard-copy documents.
The product is waiting for a print job.
N/A
34 W; 36 W
<18 W; <16 W
Power Saver The product is in energy-saving mode.
Off
The product is plugged into a wall outlet, but the power switch is turned .25 W
off.
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The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to
the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods
of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of
time, called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes):
30 minutes
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time
of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided
in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode
in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
DEVICE PATENT LICENSE
IMPORTANT: PLEASE READ BEFORE OPENING: Opening this package, installing the printing device software, or
using the products inside confirms your acceptance of the following licenses/agreements:
DEVICE LICENSE AGREEMENT
The patented printer is licensed for, and designed to work with only genuine toner cartridges and developer
components made by the manufacturer of this printer for the life of the patented printer. Under this patent license,
you agree to: (1) use only genuine toner cartridges and developer components, made by the manufacturer of this
printer, with this licensed printer except as otherwise provided below, and (2) pass this license/agreement to any
subsequent user of this licensed printer. The patented genuine toner cartridges and developer components inside
are licensed subject to a restriction that they may be used only once. Following their initial use, you agree to return
them only to us or the manufacturer for recycling. Please contact us for information regarding free empty toner
cartridge returns. The genuine toner cartridges are designed to stop working after delivering a fixed amount of toner.
A variable amount of toner may remain in them when replacement is required. Replacement toner cartridge(s) sold
without these terms are available. Replacement toner cartridge(s) sold without these terms are available. Please
contact usoryourplace of purchase for more information regarding the availability of these regular cartridges. Please
be aware that a regular cartridge, that is cartridges not sold subject to this single use patent license, may be refilled
by you, or a third party, as the only cartridge alternative to be used with the licensed printer.
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Index
650-sheet duo drawer
installing 22
650-sheet duo drawer (optional)
loading 38
82.yy Waste toner box nearly
full 103
88.yy <color> Cartridge is low 103
88.yy Replace <color>
Cartridge 104
940.01 105
940.02 105
941.01 105
941.02 105
942.01 105
942.02 105
943.01 105
943.02 106
cleaning
exterior of the printer 129
configuration information
configurations
Numerics
201.yy Paper jam <area
name> 104
202.yy Paper jam <area
name> 104
230.yy Paper jam <area
name> 104
235.yy Paper jam <area
name> 104
24x.yy Paper jam <area
name> 104
250.yy Paper jam <area
name> 105
250-sheet tray (standard)
loading 36
30.yy <color> Toner Cart
Missing 100
31.yy Defective Imaging Kit 100
35 Insufficient memory to support
37 Insufficient memory for Flash
Memory Defragment
operation 101
37 Insufficient memory to collate
job 101
39 Complex page, some data may
40 <color> Invalid refill, change
cartridge 101
52 Not enough free space in flash
53 Unformatted flash
detected 102
54 Standard <x> software
error 102
54 Standard network software
error 102
56 Standard USB port disabled 103
58 Too many flash options
installed 103
printer 11
configuring
configuring supply
notifications 132
D
Defective <color> Cartridge 100
display troubleshooting
A
display shows only
diamonds 134
documents, printing
B
Busy 96
C
cables, attaching
Ethernet 23
E
copying settings to other
printers 133
USB 23
Calibrating 96
canceling a job
card stock
emission
envelopes
tips 52
Ethernet networking
Macintosh 31
Windows 31
exterior of the printer
cleaning 129
loading 39
Check Serial Num 96
checking an unresponsive
printer 134
Index
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e-mail
manual feeder
loading 41
memory card
installing 18
troubleshooting 138
menu settings
menus
J
notice of low supply level 132
notice of paper needed 132
notice that different paper is
jams
avoiding 59
locations 60
numbers 60
jams, clearing
200 61
201 61
202 62
230 64
235 64
242 64
250 65
F
fiber optic
Finishing 85
Image 94
Network 78
Paper Loading 73
PDF 90
PictBridge 94
PostScript 91
Quality 87
flash memory card
installing 20
troubleshooting 137
font sample list
L
labels, paper
letterhead
loading, trays 51
printing 56
Formatting Flash 96
G
linking trays 34
Load <src> <custom type
name> 97
Load single sheet feeder with
Load single sheet feeder with
Load single sheet feeder with
<size> 98
Load single sheet feeder with
<type> <size> 98
loading
650-sheet duo drawer
(optional) 38
letterhead in trays 51
transparencies 39
guidelines
card stock 54
envelopes 52
letterhead 51
transparencies 52
H
I
Setup 84
Supplies 67
USB 80
Utilities 90
imaging kits
ordering 108
Insert Tray <x> 97
installation
installing
installing printer software
Wireless 79
multipurpose feeder
loading 39
N
M
Macintosh
Magenta Low 96
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Print Demo menu 78
print job
canceling from Macintosh 57
canceling from the printer control
panel 56
canceling from Windows 57
print quality
replacing the waste toner
bottle 108
print quality test pages,
printing 56
print quality troubleshooting
characters have jagged
edges 140
unexpected page breaks
occur 136
printer
configurations 11
models 11
moving 130
shipping 130
printer messages
201.yy Paper jam <area
name> 104
202.yy Paper jam <area
name> 104
230.yy Paper jam <area
name> 104
235.yy Paper jam <area
name> 104
24x.yy Paper jam <area
name> 104
250.yy Paper jam <area
name> 105
30.yy <color> Toner Cart
Missing 100
35 Insufficient memory to support
37 Insufficient memory for Flash
Memory Defragment
operation 101
37 Insufficient memory to collate
job 101
39 Complex page, some data may
40 <color> Invalid refill, change
cartridge 101
50 PPDS Font Error 102
52 Not enough free space in flash
53 Unformatted flash
detected 102
54 Standard <x> software
error 102
54 Standard network software
error 102
O
options
internal 15
ordering
P
paper
capacities 48
characteristics 43
letterhead 44
recycled 49
selecting 44
dark lines 141
gray background 141
light colored line, white line, or
print is too light 145
repeating defects 146
toner fog or background
shading 147
toner rubs off 147
print troubleshooting
incorrect margins 142
jammed page does not
reprint 139
job takes longer than
expected 135
storing 45
unacceptable 44
paper feed troubleshooting
message remains after jam is
cleared 139
paper jams
avoiding 59
paper sizes
paper types
paper types and weights
Large jobs do not collate 136
adjusting 131
Index
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56 Standard USB port
disabled 103
58 Too many flash options
installed 103
82 Replace waste toner
bottle 108
82.yy Waste toner box
missing 103
82.yy Waste toner box nearly
full 103
88 Replace <color> Cartridge 122
88.yy <color> Cartridge is
low 103
88.yy Replace <color>
Cartridge 104
940.01 105
Load single sheet feeder with
<type> <size> 98
Ready 99
Reload printed pages in Tray
<x> 99
Remove paper from standard
Replace <color> cartridge 99
Replace Unsupported <color>
Cartridge 101
Q
R
Ready 99
recycled paper
using 49
Reload printed pages in Tray
<x> 99
Remove paper from standard
Replace <color> cartridge 99
Replace Unsupported <color>
Cartridge 101
restoring factory default
settings 131
940.02 105
941.01 105
941.02 105
942.01 105
942.02 105
943.01 105
943.02 106
Busy 96
Calibrating 96
Check Serial Num 96
Unsupported USB device, please
remove 99
Unsupported USB hub, please
remove 100
S
setting
paper type 35
Waiting 100
printer options troubleshooting
drawers 137
option not working 137
printer problems, solving
basic 134
printing
from USB flash memory
device 55
setting up the printer
on a wired network
(Macintosh) 31
on a wired network
(Windows) 31
standard tray
loading 36
storing
paper 45
supplies 107
Defective <color> Cartridge 100
Formatting Flash 96
Insert Tray <x> 97
Invalid Engine Code 97
Load <src> <custom string> 97
Load <src> <custom type
name> 97
Load single sheet feeder with
Load single sheet feeder with
Load single sheet feeder with
<size> 98
supplies
conserving 107
storing 107
supplies, ordering
supply notifications
configuring 132
Index
164
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system board
accessing 16
characters have jagged
edges 140
dark lines 141
gray background 141
light colored line, white line, or
print is too light 145
repeating defects 146
toner fog or background
shading 147
toner rubs off 147
troubleshooting, printer options
drawers 137
option not working 137
Windows
wired network setup
using Windows 31
wired networking
using Macintosh 31
wireless network
installation, using Macintosh 29
T
toner cartridges
ordering 108
replacing 122
transparencies
loading 39
trays
linking 34
unlinking 34
troubleshooting
checking an unresponsive
printer 134
contacting Customer
Support 153
solving basic printer
problems 134
troubleshooting, display
display shows only
diamonds 134
troubleshooting, paper feed
message remains after jam is
cleared 139
troubleshooting, print
incorrect characters print 135
incorrect margins 142
jammed page does not
reprint 139
job takes longer than
expected 135
Y
U
setting 35
unlinking trays 34
Unsupported USB device, please
remove 99
Unsupported USB hub, please
remove 100
Large jobs do not collate 136
unexpected page breaks
occur 136
W
Waiting 100
waste toner bottle
ordering 108
replacing 108
troubleshooting, print quality
Index
165
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Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
Printed in USA
G510-7276-00
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