KitchenAid Range KERA205PBL User Manual

ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
For further assistance  
If you need further assistance, you can write to KitchenAid with  
any questions or concerns at:  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
KitchenAid Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
If you need replacement parts  
Please include a daytime phone number in your correspondence.  
If you need to order replacement parts, we recommend that you  
use only factory specified parts. These factory specified parts will  
fit right and work right because they are made with the same  
precision used to build every new KITCHENAID® appliance.  
Accessories U.S.A.  
To order accessories, call the KitchenAid Customer eXperience  
Center toll free at 1-800-442-9991 and follow the menu prompts.  
Or visit our website at www.kitchenaid.com and click on “Shop-  
Online,” then “Accessories.” Portable appliances, bakeware,  
cookware, gadgets and textiles are also available.  
To locate factory specified parts in your area, call us or your  
nearest KitchenAid designated service center.  
Call the KitchenAid Customer eXperience Center toll free:  
1-800-422-1230.  
Cooktop Polishing Creme  
(ceramic glass models)  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances.  
Order Part #4392916  
Installation information.  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Cooktop Scraper  
(ceramic glass models)  
Order Part #3183488  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
Stainless Steel Cleaner & Polish  
(stainless steel models)  
Referrals to local dealers, repair parts distributors and service  
companies. KitchenAid designated service technicians are  
trained to fulfill the product warranty and provide after-  
warranty service, anywhere in the United States.  
Order Part #4396095  
Gourmet Griddle  
Order Part #4396096  
To locate the KitchenAid designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
KITCHENAID® ELECTRIC RANGE WARRANTY  
LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will pay for  
Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid  
designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major  
appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not  
apply. Proof of original purchase date is required to obtain service under this limited warranty.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS  
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid will pay for Factory Specified Parts for the following components if defective in  
materials or workmanship:  
Electric element  
Any cracking due to thermal shock of the ceramic glass  
cooktop  
Solid state touch control system parts  
Surface unit elements  
Any cracking of the rubber seal between the ceramic glass  
cooktop and porcelain edge  
27  
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