TM
STEAMPRO
Steam Generator
Installation and Operating Manual
o
SteamPr
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Contents
Installation of Steam Generator
Specifications ______________________________________________________________________________ 1
How to Select Generator Size and Electrical Requirements ___________________________________________ 2
Locating the Steam Generator _________________________________________________________________ 3
Room Construction and Ventilation _____________________________________________________________ 3
Plumbing Instructions and Cautionary Notes on Installation __________________________________________ 4
Plumbing Diagram___________________________________________________________________________ 5
Steam Head Installation for Various Wall Surfaces _______________________________________________ 6, 7
Automatic DrainValve Installation (Optional) ______________________________________________________ 8
Steam Controls—Operating Instructions and Installation Methods
Steam Control Options _______________________________________________________________________ 9
Steam Control by 30 Minute ON/OFF Control ____________________________________________________ 10
Rough-In and Installation of Temperature Controls _____________________________________________ 11, 12
Operating Instructions
Steam Control by 30 MinuteTemperature Control _________________________________________________ 13
Steam Control by DigitalTime andTemperature Control ____________________________________________ 14
Service ___________________________________________________________________________________ 15
Troubleshooting __________________________________________________________________________ 16, 17
Wiring Diagram _____________________________________________________________________________ 18
Warranty _______________________________________________________________________________ 19, 20
GENERAL DESCRIPTION
SteamPro™ steam generators from Jacuzzi Whirlpool Bath are designed for compact size and easy installation and
provide full, high volume steam for luxurious steam bathing.The accessories and control options have been designer
for easy plug-in installation and function with all sizes of SteamPro™ generators. For residential use only.
29½"
16½"
6¼"
29½" FOR PLUMBING
CLEARANCE WITH
AUTOMATIC DRAIN
VALVE.
13"
(23" WITH MANUAL VALVE
IF VALVE IS INSTALLED
HORIZONTALLY. 21"
WITH MANUAL VALVE IF
o
ELBOW IS ADDED TO
INSTALL VALVE
VERICALLY WITH DRAIN
LINE.)
SteamPr
SPECIFICATIONS
AVAILABLE
SIZES
MODEL
NUMBER
DIMENSIONS
LxWxH
PACKAGED
SHIP WEIGHT
5kW
7kW
10kW
S064000
S062000
S060000
16½”x 6¼”x 13”
16½”x 6¼”x 13”
16½”x 6¼”x 13”
27 lbs.
28 lbs.
28 lbs.
1
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INSTALLATION
Specifications and Sizing of the Steam Generator for the Room
Single-Phase Electrical Service
Required
Generator Power
Rating at Voltage
Size of Enclosure
(cubic feet)
240 VAC 30 AMP 3 WIRE (#10)
208 VAC 30 AMP 3 WIRE (#10)
240 VAC 40 AMP 3 WIRE (#8)
208 VAC 40 AMP 3 WIRE (#8)
240 VAC 60 AMP 3 WIRE (#6)
208 VAC 60 AMP 3 WIRE (#6)
5.0 kW@240
3.75 kW@208
7.0 kW@240
5.25 kW@208
10.0 kW@240
7.5 kW@208
60-110
60-80
STEAMPRO
240/5
S064000
110-220
80-150
220-400
150-230
STEAMPRO
240/7
S062000
STEAMPRO
240/10
S060000
How to Select Generator Size
Step 1. Determine cubic footage of steam enclosure: multiply LENGTH inches x WIDTH inches x HEIGHT inches
to find cubic inches. Divide cubic inches by 1728 to determine cubic feet.
Step 2. Find steam enclosure size within the ranges shown on the chart for the supply voltage
(240 VAC or 208 VAC).
Step 3. Consider material and climate: If the steam enclosure is constructed of tile or marble or if the steam
enclosure is against poorly insulated outside walls in a cold climate, select the next higher or highest kW
size of steam generator available. Natural stone such as marble may reduce the cubic cpacity by as
much as 50%.
Electrical Requirements
All SteamPro generators operate at 208 or 220 to 240 VAC at 50 or 60 Hz. Circuit is to be single phase 3-wire (two
conductors at line voltage and one ground conductor must be provided). Bond the SteamPro generator with a #8
minimum gauge solid copper wire from the bonding clamp at the unit to the house electrical panel or approved local
ground. An approved ground may be an 8 foot long ground rod (3 meter length earth rod), a plate electrode, or other
acceptable bond. Check your local building code for requirements.
Caution:Without proper grounding and bonding, a system malfunction may cause fatal shock.
2
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INSTALLATION
Locating the Steam Generator
The steam generator must be installed upright and level. The steam generator must be located within a 25 foot
maximum steam line run to the steam head AND within the 25 foot control wire length to any controls. It may stand
attached to a horizontal base or to a wall. For wall mounting, use “keyhole” slots on a cabinet back to slip over screw
heads and install a wood cleat or shelf to the wall at the bottom of the unit to help support the bottom. Add a cleat at
the top to keep the unit in place.
Install the steam generator indoors only and in a dry location that will not be subject to freezing. If exposure to
freezing can not be avoided (e.g., seasonal-use homes), the optional automatic tank drain down valve must be
installed. Turn off the power and water supply to the unit if it will not be used for an extended period of time.
Room Construction and Ventilation: Important
The room in which the steam generator is to be located must be constructed of materials that can withstand excessive
amounts of moisture and condensation. Large amounts of steam can be released into the room when the enclosure
door is opened. Providing natural or forced ventilation of the room will help maintain comfort and minimize moisture
damage to the building. Jacuzzi Whirlpool Bath is not responsible for damage resulting from excessive moisture.
Consult an architect or engineer for aid in designing your room structure.
HEATED ATTIC
STEAM
ENCLOSURE
INSIDE VANITY
OR CABINET
ADJOINING
CLOSET
BASEMENT
3
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INSTALLATION
Plumbing Instructions and Cautionary Notes on Installation
Minerals in the water or poor water quality can shorten the life of the steam generator or cause erratic operation if
the tank is not drained regularly. Drain the tank frequently. Jacuzzi Whirlpool Bath also strongly recommends
purchasing and installing the optional drain down valve. See the important note below. The tank will be drained
automatically after each use after the water temperature lowers. Water filters and other conditioners are strongly
recommended if the water is of poor quality.
Guard against possible contact with hot steam pipes and other plumbing.
Maximum run of the steam pipe is 25 feet. The steam pipe should be insulated. This will reduce condensation in
the steam line and will increase efficiency. Use only copper and brass pipe and fittings, 1/2 inch minimum.
Install a water supply shutoff valve where it is easily accessible.
The water supply pipe should be attached to cold supply. Do not use a saddle or piercing type connection for the
steam unit water supply.
Apply thread compound sparingly to fitting threads such that excess compound does not dislodge and restrict the
copper pipes or filter screen. Flush lines before making connections to the generator.
When tightening or loosening fittings, always use a backup wrench to hold the adjacent fitting.
Caution: Do not install any valves or create restrictions in the steam line. Do not construct any dips or valleys
in the steam line as condensation will accumulate in these and block the pipe with water. Pitch the steam line
such that condensation will run to the steam generator (preferable) or to the steam head.
Important Note About Tank Drain Selection:
Jacuzzi Whirlpool Bath strongly recommends purchasing and installing the optional Automatic Tank Drain Valve
for the steam generator. This drain valve prevents standing water from remaining in the tank between uses.
The Automatic Tank Drain Valve must be installed where the steam generator may be exposed to freezing
temperatures, e.g., in seasonal-use homes. (Water supply lines and water solenoid valve must not be allowed to
freeze.) This option prevents standing water from remaining in the tank. The tank will be automatically drained
through this valve when the water has cooled.
Read all warranty provisions before selecting a manual drain valve or the automatic drain down option.
4
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INSTALLATION
Plumbing Diagram
STEAM UNIT TO BE LEVEL AND UPRIGHT SEE
PAGE 5 FOR SUGGESTED LOCATIONS
SEE CHART ON
PAGE 4 FOR
REQUIRED
WATER SUPPLY
WITH SHUT-OFF
VALVE (3/8 OR 1/2
INCH COPPER)
WIRE SIZE.
TO STEAM HEAD SEE
PAGES 8 AND 9 FOR STEAM
HEAD PLUMBING AND
INSTALLATION FOR VARI-
OUS WALL SURFACES.
STEAM PIPE 1/2 INCH
(MINIMUM SIZE) COPPER.
25 FOOT TOTAL MAXIMUM
RUN. DO NOT PLACE ANY
VALVES OR DIPS IN THIS
LINE. PIPE INSULATION
RECOMMENDED
o
SteamPr
PRESSURE RELIEF VALVE 3/4 NPT
(PROVIDED WITH STEAM GENERATOR)
*SHOWN WITH OPTIONAL
AUTOMATIC DRAIN VALVE
(SEE PAGE 10)
REDUCTION FROM 3/4 NPT TO 1/2 NPT
PERMITTED
PRESSURE RELIEF VALVE DRAIN LINE.
DRAIN LOCATION AND METHOD AS
REQUIRED BY LOCAL CODES. (TO BE
1/2 INCH MINIMUM SIZE COPPER)
TANK DRAIN LINE. INSTALL
SITE DRAIN OR OTHER
DRAINAGE METHOD AS
REQUIRED BY LOCAL
CODES (WITH AUTOMATIC
DRAIN OPTION, WATER
DISCHARGED IS LESS THAN
140°F).
*TANK DRAIN WITH MANUAL
VALVE (MANUAL DRAIN VALVE
IS PROVIDED WITH STEAM
GENERATOR)
MANUAL TANK DRAIN VALVE.
LOCATE IN AN AREA EASILY
ACCESSIBLE TO ALLOW
FREQUENT DRAINING.
NOTE: ALL COPPER PIPE
SIZES ARE TO BE INDUSTRY
NOMINAL SIZES. PLUMBING
AND FITTINGS ARE NOT
PROVIDED UNLESS NOTED
OTHERWISE.
1/2 INCH MINIMUM
COPPER
5
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INSTALLATION
Steam Head Installation for Various Wall Surfaces
Jacuzzi Whirlpool Bath recommends that the steam shield be used for all steam head installations. The steam shield
must beinstalledifthesteamheadislocatedonacrylic(orotherplastic)wallsurfacesoraboveabathrim. Thesteam
head is to be installed at 18 inches minimum height above the floor or shower base.
The steam head is to be installed at 10 inches minimum above a bath rim.
Caution: Consult the manufacturer of the enclosure, shower, or bath unit to verify the suitability of the material for
use with steam.
6
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INSTALLATION
10 kW Steam Generator with Two Steam Heads
Two steam heads may be installed with the Model E210000 Steam Generator, if desired. This will reduce the
sound level of the exiting steam and will provide more even steam distribution and less heat concentration in
larger steam enclosures.
3' MINIMUM
POSITIONING TWO STEAM HEADS WITH MODEL E210000 STEAM GENERATION (10 kW)
7
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INSTALLATION
Automatic Drain Valve Installation (Optional)
Important Note About Tank Drain Selection:
Jacuzzi Whirlpool Bath strongly recommends purchasing and installing the optional Automatic Drain Valve for the
steam generator. This valve prevents standing water from remaining in the tank between uses.
This valve must be installed where the steam generator may be exposed to freezing temperatures, e.g., in seasonal-
use homes. This valve automatically drains the tank when the water has cooled.
POWER ENTRY
HOLE B
TB2
BUSHING C
(PROVIDED)
OPTIONAL AUTOMATIC DRAIN
VALVE ASSEMBLY
FITTING A 1/2 NPT
(PROVIDED)
1. Apply thread compound sparingly to male threads
on fitting A. (Keep thread compound from entering
the valve.)
ALTERNATE VERTICAL
AUTOMATIC DRAIN
VALVE INSTALLATION
2. Using a backup wrench to hold fitting A, thread
valve assembly onto fitting and tighten. Valve
outlet must point as shown.
3. Make certain power is disconnected. Remove
top cover.
4. Remove and discard plug from hole B .
5. Feed through hole B. Connect to terminal block 2
(TB2) on circuit board.
6. Locate strain relief bushing C. Snap strain relief
bushing C into hole B.
7. Replace cover.
8
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INSTALLATION
Steam Controls—Available Installation Methods
Various control packages are available for use with the steam generator. The following instructions (A–C, pages
12 - 16) describe the different installations. Select one of the following control options:
A. ON/OFF 30 minute control.
B. 30 minute temperature control.
S083827
C. Digital time and temperature
control.
S061827
S063827
S061829
(no sensor, no cable
S083827
S068829
(with sensor and cable)
(with sensor and cable
9
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INSTALLATION
A. STEAM CONTROL BY 30 MINUTE LOW VOLTAGE ON/OFF CONTROL.
1. Control cable rough-in:
The low voltage control can be mounted up to 75 feet
from the generator either inside or outside the steam
room. (A 25’ cable provided.) Also, see # 4 Optional
Secondary Generator Control. String (3) 18 to 22 AWG
solid wires from the control location through 1/2" holes in
the wall studes or ceiling joists to the generator.
THIS LOW VOLTAGE CONTROL CAN
BE LOCATED INSIDE OR OUTSIDE
THE STEAM ENCLOSURE
Note: 1) Do not staple through or damage wires,
2) Label or color code wires for properTB1
to R30i orientation. See diagram.
2. Control cable at the generator
Route control wires through the generator CONTROL
WIRING ENTRY and appropriate strain relief. Connect 3
wires to terminal block TB-1 on the printed circuit
assembly, as shown in diagram.
3. Install generator control (R30i)
The low voltage control can be mounted directly to a
finished wall either inside or outside the steam room.
Using a 1-3/4" hole saw, drill a hole in the finished wall
where the control is to be mounted (the control wires
should already be roughed-in to this location). Locate the
control wires, pull them out through the 1-3/4" hole and
plug the 3 wires into the connector on the back of the
(OPTIONAL NUT INSTALLATION
IF BACK OF WALL IS
ACCESSABLE)
control housing, as shown in diagram. Run a bead of
APPLY SEALANT
(100% SILICONE CAULK)
100% silicone caulk around the perimeter on the back of
the control housing. See diagram. Insert the control into
the wall cavity.
4. Optional second generator control
1-3/4" DIAMETER HOLE
IN FINISHED WALL
As an option, a second R30i control can be installed with
the generator to provide ON/OFF control both inside and
outside the steam room. The second control should be
installed as described in paragraphs 1 & 3, with the
second control wire plugged into the same connectorTB1
connector as the first control on the PCA.
BUSHING B
GREEN (3)
RED (2)
WHITE (1)
To prepare steam generator:
1. Make certain that power is disconnected.
Remove cover.
2. Remove and discard plug from hole A.
3. Feed wire through hole A and connect to
(3) GREEN
(2) RED
(1) WHITE
LOW VOLTAGE CONTROL
WIRE (25') IS PROVIDED
FOR 5 VOLT DC SWITCH
CONNECTION TO STEAM
GENERATOR. NO
ADDITONAL ELECTRICAL
SUPPLY OR WIRING
REQUIRED.
HOLE A
TB1 on the circuit board.
TB1
4. Locate strain relief bushing 1" from
stripped end of cable jacket with the two
connectors. Snap strain relief bushing B
into hole A.
SK1
SK3
SK4
5. Replace cover.
10
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INSTALLATION
GENERAL INSTRUCTIONS FOR TEMPERATURE CONTROL MODELS
1. Control Cable Rough-in
The low voltage control can be mounted up to 25
feet from the generator either inside or outside the
steam room, also see #6 optional secondary digital
generator control. String the 25' cable from the
control location through 1/2" holes in the wall studs
or ceiling joists to the generator.Note:Do not staple
through or damage cable. Use factory supplied
cables only.Optional for tile rooms, a 1 gang rough-
in box may be installed at the desired control
mounting location. A mounting plate with proper 2"
diameter hole is included with the control kit.Tile up
to the 2" hole in the mounting plate.
6" MIN -
TEMPERATURE
SENSOR
STEAM
CONTROL
TEMPERATURE
SENSOR
CABLE
7'
MAX
CONTROL
CABLE
2. Temperature Sensor Rough-in
It is recommended that the sensor be mounted in
the steam room 6" from the ceiling, but not directly
over the steam dispersion head or more than 7 feet
above the floor. String the sensor cable from the
sensor location through 1/2" holes in the wall studs
or ceiling joists to the generator location. Leave 12"
of slack at the sensor location. Note: Do not staple through or damage cable. Use factory supplied cables only.
3. Electrical Rough-in
Size wire for the generator as indicated by the Electrical Information Chart on page 4. Use correct size and type to
meet electrical codes. Leave 4 feet of slack wire at generator location for finish hookup. Connect the generator to a
dedicated circuit breaker. A GFI device is not required by UL. One may be installed if required by local codes or the
owner. A GFI device will tend to nuisance trip due to heater element aging.
4. Electrical finish
Materials (locally available):
- 3/4" Strain relief for supply wire.
A. Route the copper supply wire with appropriate strain relief through the hole marked POWER ENTRY.
B. Connect the supply wires to the terminal block marked L1 and L2.
C. Connect the ground to the ground lug.
MOUNTING
BRACKET
CONTROL
HOUSING
WALL
DECORATIVE
CONTROL COVER
PLATE
CONTROL
HOUSING
2" DIAMETER
HOLE IN FINISHED
WALL
CONTROL
HOUSING
CONTROL HOUSING
MOUNTING SCREWS
(DO NOT OVER
SEALANT
(MUST FILL GROUT
LINE FOR TILE
WALLS).
DECORATIVE CONTROL
COVER PLATE
TIGHTEN)
11
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INSTALLATION
5. INSTALL GENERATOR CONTROL
The low voltage control can be mounted directly to a
finished wall either inside or outside the steam room.
Using a 2" hole saw, drill a hole in the finished wall where
the control is to be mounted (the control cable should
already be roughed-in to this location). Locate the control
cable, pull it out through the 2" hole and plug it into the
connector on the back of the control housing. With the
decorative cover removed, screw the two 3" control
housing mounting screws 1/4" into the mounting bracket.
See diagram. Run a bead of 100% silicon caulk in-
between the 2 ridges around the perimeter on the back
of the control housing. See diagram. Insert the mounting
bracket into the wall cavity by first pushing with the control
housing and then with a hard flat surface on the control
housing mounting screws which extend out through the
control face. Once the mounting bracket has been
inserted into the finished wall, center the control and
TEMPERATURE SENSOR
PLUG (J4)
OPTIONAL AUTOMATIC
DRAIN CONNECTION
SK1
J4
SK3
SK4
TB2
STEAM
CONTROL
STEAM CONTROL PLUGS
PRIMARY (SK1) 30 MINUTE TEMP (1 BUTTON)
PRIMARY (SK3) DIGITAL (2 BUTTON)
SECONDARY (SK4) SECOND DIGITAL
TEMPERATURE
SENSOR
tighten the mounting screws to draw the control housing securely against the finished wall. Do not over tighten the
mounting screws. Install the decorative cover plate by sliding the top of the cover plate over the tab on the top of the
control housing and pushing on the bottom of the cover plate to complete the snap fit. See diagram. Route the
generator end of the control cable through the generator hole marked CONTROL WIRING ENTRY using the strain
relief provided. Plug the control cable into the connector on the printed circuit board assembly. Insert cable into
connector SK1 if a 30 minute temperature control is used or connector SK3 if a digital control is used. See diagram.
6. OPTIONAL SECONDARY GENERATOR CONTROL
As an option, a second digital control can be installed
with a generator to provide ON/OFF control both inside
and outside the steam room.The second control should
be installed as described in paragraphs 1 & 5, with the
second control cable plugged into connector SK4 for the
digital control on the printed circuit board assembly. See
diagram.
7. INSTALL TEMPERATURE SENSOR
The temperature sensor should be mounted 6" below the
ceiling, inside the steam room, but not directly over the
steam dispersion head or more than 7 feet above the
floor. Using a 7/8" hole saw, drill a hole in the finished
wall where the sensor is to be mounted (the sensor cable
should already be roughed-in to this location). Locate the
sensor cable, pull it out through the hole and plug it into
the temperature sensor. It is best to tape the sensor and cable connection together to avoid disconnection inside the
wall. Apply silicon caulk as shown in diagram and insert the sensor in the hole. An optional trim ring is included with
the sensor. If the 7/8" hole is jagged or is cut too large the trim ring may be used to cover the exposed edges. See
diagram.Make sure that the sensor probe is pointing down once installed.Tape the sensor in place while the silicone
hardens. Route the generator end of the sensor cable through the generator hole marked CONTROL WIRING
ENTRY using the control cable strain relief.Plug the sensor cable into the connector marked J4 on the printed circuit
board assembly. See diagram.
12
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OPERATION
B. 30 MINUTE TEMPERATURE CONTROL
The 30 minute temperature control features a 30 minute press on timer lighting
up the word "STEAM" and a thermostatic control preset to reach 120 degrees
Fahrenheit. The digital control can be mounted either inside or outside the
steam room. The preset temperature can be adjusted in a range between
100 degrees and 125 degrees Fahrenheit. Once the set temperature is
reached the ''soft steam'' feature automatically engages cutting steam
production back to a single element to provide softer billowing steam during
more of the steam bath. If the steam room temperature drops more than 5
degrees both elements will automatically engage.
Operation of Your 30 Minute Temperature Control
1. Be sure the power circuit and water supply to the generator are on.
2. Firmly press the ON/OFF button on the control until the word “STEAM” lights up.
3. The generator should produce steam in 5 to 10 minutes and will turn off automatically in 30 minutes. You may
also press the control a second time to turn off the “STEAM” light and shut down the generator.
4. If you wish to change the preset temperature see the instructions in below.
Temperature Adjustment
1. To adjust the set temperature remove the snap-on decorative control cover by lifting from the bottom as shown
in diagram.
2. Using a small slotted screw driver turn the adjustment pot in the desired direction. See diagram. One quarter
turn equals approximately 5 degrees of temperature change. Caution: Over stressing the adjustment pot can
damage the control.
3. Snap the control cover plate back on by sliding the top of the cover plate onto the control housing and pushing
on the bottom of the control cover plate. See diagram. The new temperature setting will become effective the
next time the steam is turned on.
WALL
DECORATIVE CONTROL
COVER PLATE
CONTROL
HOUSING
13
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OPERATION
C. DIGITAL TIME AND TEMPERATURE CONTROL
The digital control features an adjustable 60 minute time and temperature
control with digital display. The actual room temperature and time remaining
are alternately displayed every 5 seconds. The primary control can be
mounted either inside or outside the steam room and an optional secondary
control is available to mount in an alternate location.The temperature can
be adjusted in a range between 100 degrees and 125 degrees Fahrenheit
with an initial default of 120 degrees. Once the set temperature is reached
the ''soft steam'' feature automatically engages cutting steam production
back to a single element to provide softer billowing steam during more of
the steam bath. If the steam room temperature drops more than 5 degrees
both elements will automatically engage.
Operation of Your Digital Time and Temperature Control
1. Be sure the power circuit and water supply to the generator are on.
2. Press the ON/OFF button on the control until the temperature is displayed.
3. The generator should produce steam in 5 to 10 minutes and will turn off automatically in 60 minutes or less
depending on the set time. The control will alternately display time remaining and the actual temperature at
the sensor in your steam room every 5 seconds.
4. To change the time setting press and hold the TIME button on the control. Continuing to hold the button will
cause the time to increase in 5 minute increments from the prior setting. At 60 minutes the time setting will
scroll backwards to 5 minutes. To shut down the generator press the ON/OFF button.
5. To change the preset temperature setting press and hold the TEMP button on the control. While continuing to
hold the button, the temperature display will increase in 1 degree increments from the prior setting to 125
degrees Fahrenheit. At 125 degrees Fahrenheit the temperature setting will decrease in 1 degree increment to
the lowest setting, 100 degrees Fahrenheit.
6. The TIME and TEMP set points are remembered for your next bath unless power to the steam generator is lost.
14
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SERVICE
Description of SteamPro Steam Generator
The SteamPro series generator is the latest in modern steam generator design.The SteamPro steam generator uses a
printed circuit assembly to monitor and control all the equipment needed to produce steam.The system has three functions:
a timer that controls the length of the steam bath; the operating water level is monitored and controlled; and the heating
elements are protected by a minimum water level sensor. The generator is compartmentalized into wiring, control and
tank sections.The elements can be removed through an access opening on the service side.
Maintenance of SteamPro Generators
Maintenance of the SteamPro generator includes flushing the unit periodically and visually inspecting for water leaks.
Whenever the generator is opened all wiring should be inspected for any signs of overheating. All electrical connections
should be checked for tightness.
Repair of SteamPro Generators
A. ELEMENT REPLACEMENT: Disconnect power from the unit. Drain the tank. Open the front and HEATING
ELEMENT ACCESS covers. Note the wire connections. See diagram. Remove the element wires. Using a hot
water element socket, remove the element.To install a new element, mount a new element gasket on the element.
Clean the element port and add a light coat of Rectorseal No. 5 pipe thread compound to the threads. Insert and
hand tighten the element-gasket combination. Notice the element end orientation as shown in diagram. Tighten
the element until the orientation is the same as diagram, ± 15°. The gasket should be set and tight but not
deformed to a rounded or bulbous appearance. If the drain valve was removed reinstall it. Reconnect the wiring.
Test the unit. Check for leaks at the element. Replace the front cover and the HEATING ELEMENT ACCESS
cover.
B. PRINTED CIRCUIT REPLACEMENT: Disconnect power from the unit. Remove the front cover. Note where the
blue wire is connected to the triple pronged water level probe. Disconnect all three wires from the water level
probe. A u-clip on the shelf is retaining these three wires. Slightly bend this u-clip to free the three wires. Discon-
nect the two blue wires from the water solenoid and (3) wires connected to TB1. Note and tag the position of all
wires that plug into the printed circuit assembly mounted relays. Remove all the wires from the relays. When
removing these wires pull on the connector and not the wire. Five screws hold the board in place. Remove all five
screws. The printed circuit assembly can now be removed. To install the board reverse this procedure. Test the
unit.
IMPORTANT
The blue wire connected to "L" and "P3" on the PCA must be connected
to the shortest of the three level probes.
C. WATER SOLENOID REPLACEMENT: Disconnect power from the unit. Turn the water supply OFF. Disconnect
the water supply from the water solenoid valve.Remove the front cover.Remove the two blue wires from the water
solenoid valve. Rotate the self-tightening hose clamp so it can be loosened with a pair of pliers. Squeeze the
clamp and move it down towards the shelf and off the valve outlet tube. Remove the two 1/4" - 20 hex head bolts
and lock washers that attach the valve to the chassis. Pull the valve off the rubber fill hose. To install the valve,
reverse these instructions. Test the unit.
D. LEVEL PROBE REPLACEMENT: Disconnect power from the unit. Remove the front cover. Note where the blue
wire is connected to the triple pronged water level probe.Disconnect all three (3) wires from the water level probe.
Using a 1-1/4" box wrench, remove the level probe.Install a new level probe.Tighten until the bottom of the plastic
nut is 1/8" to 3/8" inch above the top of the port. Reattach the three (3) wires. Test the unit.
IMPORTANT
The blue wire connected to “L” and “P3” on the PCA must be connected
to the shortest of the three level probes.
IMPORTANT
The level probe may be extremely tight. Damage to the insulation or chassis may result unless
the tank is properly blocked or supported during probe removal or installation. It may be neces-
sary to completely disconnect and disassemble the generator.
15
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TROUBLESHOOTING
There are no user serviceable parts in the Generator. All repair should be performed by a qualified service person.
For additional assistance or the factory authorized service person nearest you call the Service Department at 1-800-
363-0251.The Trouble Shooting Guide below is meant as a general aid only. Follow ACTIONTO BE TAKEN in order
until the problem is resolved.Where replacements or repairs are indicated, see the appropriate paragraph of SERVICE
SECTION.
SYMPTOMS
PROBABLE CAUSES
ACTION TO BE TAKEN
Control won't
turn "ON"
(Control light
off).
Improper power supplied (no
power).
Control improperly conntected.
"PCA" printed circuit assembly
is faulty.
1. a. Make sure circuit breaker is "ON".
b. Using a voltmeter, check the voltage across the two fuses on the "PCA"
printed circuit assembly. Voltage should be 208V / 240V.
c. Check fuses on the PCA. If fuse(s) are blown, replace with Buss#
MDL 15/100 or equivalent fuse. If the fuse blows again - call
Service Department.
Control cable is faulty.
Contol is faulty.
2. Check control(s) installed per Section 6-5.
3. Replace PCA printed circuit assembly - call Service Department.
4. Replace control cable - call Service Department.
5. Replace the control - call Service Department.
Control "OFF".
(Control light off)
Water won't shut
off and runs out
of the steam
head.
Water solenoid valve is stuck
open.
"PCA" printed circuit assembly
is faulty.
1. Turn off power to the generator. If the water stops, go to step 3.
2. a. Remove the water solenoid valve, dissassemble, clean,
re-assemble, and check for proper operation.
b. Replace valve - call Service Department.
3. Replace the "PCA" printed circuit assembly - call Service Department.
Control "ON".
(Control light
on) Water won't
shut off and runs
out of the steam
head.
"PCA" printed circuit assembly
is faulty.
Connection between the blue
wire and the water level probe
is faulty.
1. Check that the blue wire is properly attached to the water level probe.
2. Check that the generator is properly grounded.
3. Check the green ground wires to the "PCA" printed circuit assembly.
4. Replace the "PCA" printed circuit assembly - Service Department.
Unit improperly grounded.
Control "ON"
(Control light
on), Tank
drained.
Unit won't fill.
No water supplied (turned off?)
Plugged water solenoid valve.
Water solenoid valve is faulty.
"PCA" printed circuit assembly
is faulty.
1. Check for proper water supply (Supply valve "on"). Check for closed drain valve.
2. Remove the blue wire from the level probe. If the unit fills, clean or replace the
level probe.
3. Reconnect the shortest wire to the level probe. At the water valve solenoid, slide
back the blue connector enough to get the voltmeter probes on the solenoid
terminals. Measure the voltage across the solenoid terminals. If it is not 208V /,
240V replace the printed circuit assembly. If 208V / 240V is found proceed
with steps 4 & 5.
Level probe is faulty.
4. Remove water solenoid valve; disassemble, clean, reassemble, and check for
proper operation.
5. Replace the water solenoid valve - call Service Department.
(Auto Drain Only
Installations)
Control turned
"OFF" tank
"PCA" printed circuit assembly
is faulty.
Drain valve may be clogged
with calcium.
1. a. Make sure 25 minutes has elasped.
b. Disconnect drain valve wires. If drain valve opens replace "PCA".
2. a. Disassemble drain valve and clean.
b. Clean tank using deliming solution
does not drain
after 25 minutes
and motorized
drain valve stays
closed.
16
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TROUBLESHOOTING
SYMPTOMS
PROBABLE CAUSES
ACTION TO BE TAKEN
Control "ON".
(Control light on)
Unit won't steam.
Unit has not filled completely.
Heating elements burnt out.
Level probe faulty.
1. a. Push the control "OFF".
b. Open the drain valve allowing tank to drain completely.
c. Close the drain valve.
"PCA" printed circuit assembly is
faulty.
d. Push the control "ON".
Note: Steam lit
steadily or
Time/Temp properly
displayed on Digital
Display
e. Unit will begin filling, listen for a click noise. Within 20 seconds after
click noise is heard, the water fill will shut off. This will indicate the
tank is full. Go to step 3, if the tank does not fill - See SYMPTOMS:
"Unit won't fill up".
2. If the tank filled but the relay click was not heard, temporarily ground the
two long probes. If the click is heard as each probe is grounded, replace the
level probe. If the click is not heard replace the "PCA" printed circuit
assembly.
3. After it has been determined that the tank has filled and the click noise
was heard, remove the heating element access panel. Using a voltmeter,
check the voltage between the two wires on each heating element - the
voltage should be 208V/240V. If proper voltage is found call the factory for
replacment heating elements. If no voltage is found - check wiring diagram -
call Service Deparment.
Control "ON".
Digital Control
displays "E001"
Temperature sensor not connected.
1. Check that the sensor cable is connected to J4 on the "PCA" printed
circuit assembly.
2. Check the cable connection to the temperature sensor.
3. Replace sensor and/or cable - call Service Department.
Control "ON".
Digital Control
displays "E002"
Temperature sensor or cable shorted.
Control improperly connected.
1. Check sensor cable for damage from nail/staple puncture.
2. Check sensor cable ends for frayed/exposed wire strands.
3. Replace sensor and/or cable - call Service Department.
Control "ON".
Digital Control
displays "E003"
1. Check that the control cable is properly plugged in at the control and at the
generator. Digital Control to primary SK3 connector on the PCA. Turn off
power supply, wait one (1) minute then turn back on. Check for proper
operation. If "E003" is still displayed turn off power supply, remove control
cable and plug into secondary SK4 connector. Turn on power supply and
check for proper operation. If "E003" is still displayed turn off power and call
Service Department.
Control "ON".
Digital Control
displays ">>>º"
Steambath temperature over 132°.
Sensor/cable faulty.
1. If bath is too hot, shut off circuit breaker and call Service Department.
2. Treat as "E002" fault above.
Control "ON".
"STEAM" LED light
blinking
Control improperly connected.
Sensor/cable faulty.
Control faulty.
1. Check that the control cable is properly plugged in at the control and at the
generator. Connect Control to primary SK1 connector on the PCA. Turn off
power supply, wait one (1) minute then turn back on. Check for proper
operation. If "STEAM" is still "blinking", turn off power supply and call Service
Department.
2. Check sensor/cable as with Digital "E001" and "E002"
3. Replace Control - call Service Department.
Control won't turn
"OFF"
Control is faulty.
1. Replace the control - call Service Department.
(Control light off).
Control "OFF"
Unit won't shut off.
"PCA" printed circuit assembly is
faulty.
1. Turn off the power to the generator, replace printed circuit assembly - call
Service Department.
Water continually
sputters out of steam
head.
Foaming contaminants in the water.
1. Flush tank 3 times. See section 8, flushing procedure.
2. Call Service Department.
Unable to adjust
Time or Temp setting
with Digital Control
Control faulty.
"PCA" printed circuit assembly is
faulty.
1. Replace control - call Service Department.
2. Replace PCA - call Service Department.
17
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WIRING DIAGRAM
ON/OFF
1
2
3
JP2
J5
TB1
R
OPTIONAL
AUTOMATIC
DRAIN
H
L
J1
W1
K4
K3
TB2
W2
(30 MIN)
JP1
SK1
WATER VALVE
(DIGITAL)
(DIGITAL)
SK3
SK4
K1
K2
L1
L2
100mA SLO-BLOW
1A FAST-BLOW
F2
J4
F1
WHITE
WHITE
BLUE
STEAM
GENERATOR
TEMPERATURE
SENSOR
(STEAM ROOM)
RED
WIRES
ORANGE
WIRES
30 MINUTE TEMP
OR DIGITAL
CONTROL
OPTIONAL
SECOND DIGITAL
CONTROL
ELEMENT
ELEMENT
TANK - SIDE
TANK - FRONT
PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
USE INSTALLATION INSTRUCTIONS SUPPLIED WITH PRODUCT.
Jacuzzi Whirlpool Bath has obtained applicable code (standards) listings generally available on a national basis for
products of this type. It is the responsibility of the installer/owner to determine specific local code compliance prior to
installation of the product. Jacuzzi Whirlpool Bath makes no representation or warranty regarding, and will not be
responsible for any code compliance.
JACUZZI WHIRLPOOL BATH
Jacuzzi Whirlpool Bath National Headquarters
P.O. Drawer J, Walnut Creek, CA 94596 (510) 938-7070
Service Support: Call (800) 363-0251
©2000 Jacuzzi Whirlpool Bath S137000 5/00
Printed on Recycled Paper
Printed in U.S.A.
18
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JACUZZI WHIRLPOOL BATH LIMITED WARRANTY
STEAM GENERATOR PRODUCTS
Jacuzzi Whirlpool Bath, warrants that its Steam Generators (warranted products) are free of manufacturing defects
both as to workmanship and material for 5 years and it will replace or repair defective parts or equipment for the
period of time and in accordance with the conditions set forth below.The terms of the warranty will be administered
by Saunatec Inc. dba, AMEREC.
1. Applicability. This warranty applies when the warranted product (a) is installed in accordance with installation
instructions provided, (b) is properly and reasonably maintained, and (c) has not been subjected to damage, misuse,
or abuse.
2. Registration. This warranty becomes valid only after the Limited Warranty Registration form, provided with this
warranty, is completely filled in and signed by the original purchaser and mailed to AMEREC within sixty (60) days
from the date of original installation.This warranty is non-transferable and shall extend only to the original purchaser.
3.Duration ofWarranty. AMEREC or it’s authorized representative will provide parts to replace those with manufacturing
or workmanship defects for a period of five (5) years from the date of original installation, except when the warranted
product is installed in commercial locations such as clubs, condominiums, apartments, spas or military facilities. In
commercial locations, AMEREC or its authorized representative will provide parts to replace those with manufacturing
or workmanship defects for a period of one (1) year from the date of original installation.
Additionally, for non-commercial locations in the United States AMEREC or its authorized representative will provide
reasonable labor to replace defective parts for a period of two (2) years from the date of original installation and three
(3) additional years if the product is returned to the factory.
4. Warranty Work. All warranty work must be (a) authorized by AMEREC before it is performed; and (b) performed
only by authorized AMEREC representatives. This warranty shall not apply to any charges for parts or labor incurred
before receiving approval by AMEREC.
5. Return Authorization Number. A return authorization number assigned by an AMEREC representative must
accompany all returned parts. Parts which are returned without a return authorization number may not be repaired
or replaced.
Jacuzzi Whirpool Bath
C/O AMEREC
P.O. Box 2258
Woodinville WA, 98072
19
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6. Procedure. Requests for repair or replacement, a return authorization number, or warranty information should be
directed to AMEREC by calling toll-free 1-800-363-0251 or by writing to AMEREC, 17683 128th Place N.E., Woodinville,
WA 98072. Defective product or parts returned for repair or replacement must be shipped prepaid to AMEREC at
the above address. Shipping costs for return of replacement product or parts to the purchaser will be at the expense
of the purchaser.
7. Limitations, Exclusions, and Remedies. There are no warranties which extend beyond the descriptions on the
face hereof. This limited warranty is in lieu of all warranties, expressed or implied, and of all other obligations or
liabilities on the part of Jacuzzi Whirlpool Bath. There shall be no implied warranty of merchantability. Jacuzzi
Whirlpool Bath neither assumes nor authorizes any person to assume for it any other obligation or liability in connection
with the sale of its products.
Damages for breach of this warranty shall not exceed the lesser of the cost of repair or replacement. Repair or
replacement shall be the exclusive remedy available to the purchaser.
Under no circumstances shall Jacuzzi Whirlpool Bath be liable by virtue of this warranty or otherwise for any special,
indirect, secondary, incidental, or consequential damage of any nature to any person or property arising directly or
indirectly out of the use or inability to use a warranted product.
Some States do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental
or consequential damages, so the above limitations and exclusions may not apply to you.
8. Disputes. Any lawsuit alleging breach of this limited warranty shall be commenced within one year from the date
of breach. In addition, any such lawsuit may be commenced only in King County, Washington.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
"
LIMITED WARRANTY REGISTRATION FORM
Please fill out and return within 60 days of installation to:
AMEREC, P.O. Box 2258, Woodinville WA 98072
The undersigned hereby acknowledges the receipt of Jacuzzi Whirlpool Bath Limited Warranty and affirms that the date of installation
was_____________________20____, further that installation of the equipment has been completed according to the Jacuzzi Whirlpool Bath
installation instructions furnished with the equipment and that I have read, understand and agree to the conditions and terms of the Jacuzzi
Whirlpool Bath Limited Warranty in its entirety.
Name of Purchaser
Address
City
St.
Zip
Phone
Purchaser's Signature
Model No.
Serial No.
20
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