Owner’s Manual
Installation and Operation
MODELS:
NATURAL GAS
CFL-18NG-C
CFL-24NG-C
CFL-30NG-C
ST-CFL-24NG-B
CFL-24NG-IPI
PROPANE
CFL-18LP-C
CFL-24LP-C
CFL-30LP-C
ST-CFL-24LP-B
CFL-24LP-IPI
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• What to do if you smell gas
- Do not try to light any appliance.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified
or factory trained professionals, or
technicians supervised by an NFI
certified professional.
In the Commonwealth of Massachusetts:
• Installation must be performed by a licensed plumber
or gas fitter.
• The chimney flue damper, when used with gas logs,
will be welded open or completely removed.
• A CO detector shall be installed in the room where the
appliance is installed.
1
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Table of Contents
1 Introduction
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
B. High Altitude Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Getting Started
A. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Operating Guidelines and Maintenance Instructions
A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Troubleshooting
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 12
B. Intellifire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 14
5 Reference Materials
A. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . 26
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ꢀ= Contains updated information.
3
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Introduction
1
opening provided by the fireplace chimney damper to vent
the flue products must not be less than 51 square inches
(328 cm2). The chimney damper MUST be fixed in a man-
ner to maintain the minimum permanent vent opening. This
may be accomplished by fastening the damper stop clamp
provided to the edge of the damper to prevent its closing.
A. Appliance Certification
The information in this manual pertains to Models CFL-18
NG/LP-C, CFL-24 NG/LP-C, CFL-30 NG/LP-C. CFL-24
NG/LP-IPI and ST-CFL-24NG/LP-B.
These gas log sets have been tested and listed in the U.S.
in accordance with ANSI Z21.60b-2004. They have been
listed by Underwriters Laboratories Inc. for installation and
operation in the United States and Canada as described in
these Installation and Operation Instructions. All compo-
nents are UL, AGA, CGA or CSA safety certified.
The installation, including provisions for combustion and
ventilation air, must conform with the National Fuel Gas
Code ANSI Z223.1 (in the United States), the CAN/CGA
B-149 Installation Code (in Canada) and applicable local
building codes.
Check with your local building code agency prior to install-
ing this appliance to ensure compliance with local codes,
including the need for permits and follow-up inspections. In
the absence of local codes, comply with the National Fuel
Gas Code, ANSI Z223.1-Latest Edition in the U.S. If any
assistance is required during installation, please contact
your local dealer.
These models can be installed in a bedroom (in the United
States) which has a total volume of unconfined space ap-
propriate to the particular installation. Refer to the National
Fuel Gas Code ANSI Z223.1/NFPA 54-(current edition).
The Uniform Mechanical Code (current edition), and Local
Building Officials for the options allowed in obtaining an
effective bedroom volume of unconfined space.
Always keep the appliance area clear and free from com-
bustible materials, gasoline, and other flammable vapors
and liquids.
WARNING
Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the unit and to replace any part of the control system and
any gas control which has been under water.
Fire Risk
Asphyxiation Risk
• This log set must NOT be installed in an unvented
appliance.
• Open the chimney damper to its fully open position when
burning this gas log set.
WARNING
• Logs must never be burned without the flue damper in the
full open position. Failure to do so is dangerous to your
health and voids all warranties.
Fire Risk
• THIS UNIT IS NOT FOR USE WITH SOLID
FUEL. Solid fuels shall not be burned in a
fireplace where a decorative appliance is
installed. Failure to follow these instructions
will result in a fire.
• All gas appliances produce some carbon monoxide when
operated. Carbon monoxide is a colorless, odorless,
poisonous gas. Adequate provisions must be made to
provide combustion air for this gas log set. If outside air
is not included in the fireplace, it may be necessary that
an additional combustion air source be provided.
B. High Altitude Installation
U.L. Listed gas appliances are tested and approved
without requiring changes for elevations from 0 to 2,000
feet in the U. S. A. and in Canada.
CAUTION
Check the construction of the fireplace before installing the
gas log set. The area of the flue should not be less than 1/11
the area of the fireplace opening. Non-airtight glass doors
should be installed on the fireplace if the area of the flue
is less than 1/11 the area of the fireplace opening. Airtight
doors must never be used with this gas log set.
When installing this appliance at an elevation above
2,000 feet, it may be necessary to decrease the input
rating by changing the existing burner orifice to a smaller
size. Input rate should be reduced by 4% for each 1000
feet above a 2000 foot elevation in the U.S.A. or 10% for
elevations between 2000 and 4500 feet in Canada. If the
heating value of the gas has been reduced, these rules
do not apply. To identify the proper orifice size, check with
the local gas utility.
Gas Log Sets are Decorative Gas Appliances for Installa-
tion in a Solid-fuel Burning Fireplace. Minimum fireplace
sizes for these models is shown in Figure 1.
If installing this appliance at an elevation above 4,500 feet
(in Canada), check with local authorities.
This log set is to be installed only in a solid-fuel burn-
ing fireplace with a working flue and one constructed of
noncombustible material. The minimum permanent vent
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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4
19 1/2
MINIMUM FIREPLACE SIZE
FRONT WIDTH : 23 1/2” (750mm)
REAR WIDTH : 19 1/2” (521mm)
13 1/2
TOP VIEW
DEPTH
: 13 1/2” (331mm)
: 22” (508mm)
HEIGHT
23 1/2
MODEL CFL-18-C
22
MINIMUM FIREPLACE SIZE
FRONT WIDTH: 27 1/2” (750mm)
REAR WIDTH : 22” (521mm)
TOP VIEW
15 1/2
DEPTH
: 15 1/2” (331mm)
: 22” (508mm)
HEIGHT
27 1/2
MODEL CFL-24-C
24
TOP VIEW
30
MINIMUM FIREPLACE SIZE
FRONT WIDTH: 30” (750mm)
REAR WIDTH : 24” (521mm)
15 1/2
DEPTH
: 15 1/2” (331mm)
: 22” (508mm)
HEIGHT
MODEL CFL-30-C
24
MINIMUM FIREPLACE SIZE
FRONT WIDTH : 24” (521mm)
REAR WIDTH : 24” (521mm)
17
DEPTH
HEIGHT
: 17” (331mm)
: 20” (508mm)
TOP VIEW
24
MODEL ST-CFL-24-B
Figure 1. Minimum Fireplace Sizes for CFL-18/24/30-C and ST-CFL-24-B
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Getting Started
2
CAUTION
CAUTION
When installing this log set in a factory built fireplace, be
certain to consult the fireplace installation manual. ALL
knockouts in the fireplace through which the gas supply line
is run MUST be resealed with insulation after the gas line
is in place.
Standing Pilot units only: During the initial purging and
subsequent lightings, NEVER allow the gas control valve knob
to remain depressed in the "PILOT" position without pushing
the ignitor button at least once every second.
These models contain complete gas-burner, grate(s), and
log components needed. Use caution when handling logs
to avoid damage. Position the gas-burner assembly to the
rear of the fireplace. The ST-CFL-24 log set should be
positioned in the center of the unit. Once fully assembled,
the front log will extend forward of the burner assembly.
5. A damper stop clamp with set screw is provided to
prevent full closure of the fireplace damper blade. Attach
the clamp to the edge of the damper blade with pliers or
wrenches. If the damper stop supplied does not fit the
application, use a permanent means that will keep the
damper open to a MINIMUM of 51 square inches (328cm2).
See Figure 2.
CAUTION
WARNING
To minimize the possibility of spillage and to maximize proper
draft, position the log set as close to the back of the fireplace
as possible. The ST-CFL-24 log set should be positioned in
the center of the unit.
Fire Risk
• Open the chimney damper to its FULLY
OPEN position when burning this gas log set.
• Logs must NEVER be burned without the flue
damper in the FULL OPEN position. Failure
to do so is dangerous to your health and
voids all warranties.
A. Installation
1. Run proper size gas line into fireplace. A 1/2 inch
(13mm) gas line, with a 3/8 inch (10mm) reduction for
hook-up, is usually sufficient for the Gas Log set; how-
ever, if the run is unusually long, a larger line may be re-
quired. Contact your local gas company or Department
of Building and Safety if there are any questions.
DAMPER CLAMP
OPEN DAMPER
2. Minimum inlet gas supply pressure for purposes of in-
put adjustment, shall be 7.0 inches w.c. (1.75kPa) for
natural gas and 11.0 inches w.c. (2.75kPa) for propane
(LP gas). Maximum inlet gas supply pressure shall be
14.0 in. w.c. (3.5kPa) for both natural gas and propane
(LP gas). Manifold (outlet) pressure should be 3.5
inches w.c. (.87kPa) for natural gas and 10.0 inches
w.c. (2.5kPa) for LP gas.
3. The appliance and its individual shut off valve must be
disconnected from the gas supply piping system during
any pressure testing of the system at test pressures in
excess of 1/2 psig (3.5kPa).
4. This appliance must be isolated from the gas supply
piping system by closing its individual manual shut off
valve during any pressure testing of the gas supply
piping system at test pressures equal to or less than
1/2 psig (3.5kPa).
Figure 2.
Note: The Commonwealth of Massachusetts requires that
the chimney flue damper, when used with gas logs, shall be
welded open or completely removed.
Note: The gas supply line should be purged of any trapped
air prior to the first firing of the unit.
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6
7. Test fire the unit after referring to the SAFETY INFOR-
MATION and LIGHTING INSTRUCTIONS found in
Section 3 in this manual, or on the label plate assembly
found on the gas-burner.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
8. After the gas line installation is complete, all connections
must be tightened and checked for leaks with a com-
mercially-available, non-corrosive leak check solution.
Be sure to rinse off all leak check solution following
testing. Refer to Section 3, OPERATING GUIDELINES
and MAINTENANCE INSTRUCTIONS.
• Installation and use of any damaged appliance
or vent system component.
• Modification of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
9. Once the gas-burner is test fired and gas supply lines
are purged, assemble the grate(s) and logs. Be certain
to follow the Log Placement Instructions shipped with
the unit. Remember to keep the Log Instructions along
with this manual for future use.
• Improper positionsing of the gas logs.
• Installation and/or use of any component part
not approved by Hearth & Home Technologies.
Any such action may cause a fire hazard.
•
•
•
•
This appliance may be used with a wall switch and/or
remote control.
Use low resistance thermostat wire for wiring from igni-
tion system to the wall switch.
BLACK
BLACK
REMOTE
OR WALL
SWITCH
Keep wire lengths as short as possible by removing any
excess wire length.
ON/OFF
SWITCH
Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
RED
THERMOPILE
WHITE
Figure 4.
IGNITION MODULE 3 VAC
I
INTERMITTENT PILOT IGNITOR
S
WHITE
ORANGE
GROUND TO
FIREPLACE
CHASSIS
BATTERY PACK
(BATTERIES REQUIRED)
WIRES
(TO BROWN)
REMOTE OR
WALL SWITCH
VALVE
Figure 3. IPI Wiring Diagram-CFL-24NG-IPI and CFL-24LP-IPI
7
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•
•
If a remote control is used, the receiver cannot
be placed under the burner. If possible, place the
receiver outside the combustion chamber.
If the receiver must be placed in the combustion
chamber, the protective heat shield MUST be used.
See Figure 5.
Figure 5. Protective Heat Shield
• Position receiver on left side of gas log set (opposite
the pilot). Place protective heat shield over receiver.
See Figure 5.
Figure 6. Receiver Location-Left Side of Log Set
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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8
Operating Guidelines and Maintenance Instructions
3
A. Before Lighting Appliance
WARNING
Before lighting this appliance determine if it has a Standing
Pilot or Intellifire ignition system by viewing the wiring
system and gas valve. If this appliance has a red or black
ignitor button (see Figure 3 and Figure 4) this appliance
has a Standing Pilot ignition system. If there is no red or
black ignitor button, this appliance has an Intellifire ignition
system.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
WARNING
Fire Risk
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
Be sure fireplace screen or glass doors are in
place when burning fireplace logs. Unless other
provisions for combustion air are provided, the
screen or doors shall have an opening for intro-
duction of combustion air. THIS GAS LOG SET
IS NOT DESIGNED TO OPERATE WITH AIR
TIGHT GLASS DOORS. Adequate combustion
and cooling air must be provided or the unit will
not function properly.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. Do
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING
WARNING
Fire Risk
Explosion Risk
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualified
installer, service agency or the gas supplier.
WARNING: To avoid possible injury, fire and
explosion, please read and follow these pre-
cautions and all instructions on this appliance
before lighting the pilot. This appliance uses
L.P. (Propane) gas which is heavier than air and
will remain at floor level if there is a leak. Before
lighting, smell at floor level and/or use other
means (such as using a commercially-available,
non-corrosive leak check solution on all piping
and connections, using a gas detector, etc.) to
check for gas leaks. NOTE: L.P. (Propane) gas
can become odorless and CANNOT always be
detected by smell.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
Before operating this appliance have a qualified tech-
nician:
B. Maintenance
Periodically remove the logs and examine the burner. If
dirty, clean with a soft brush. Also examine the area around
the burner air shutter and the pilot. Any dirt or lint in this
area should be removed. This will ensure long life and
trouble-free operation.
• Remove all shipping materials.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
• Check the wiring.
The appliance and venting system should be inspected
before initial use and inspected and cleaned at least an-
nually by a qualified field service person.
• Ensure that there are no gas leaks.
Upon completing the gas line connection, a small amount
of air will be in the lines. When first lighting the pilot light,
it will take a few minutes for the lines to purge themselves
of this air. Once the purging is complete, the pilot and
burner will light and operate as indicated in the instruc-
tion manual. Subsequent lighting of the appliance will not
require such purging.
9
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Lighting Instructions (IPI)
The IPI system must be operated with two D-cell batteries.
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
(IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. Turn off all electric power to the appliance.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
2. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
• If you cannot reach your gas sup-
plier, call the fire department.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
GAS
VALVE
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
3. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
4. Turn on all electric power to the appliance.
WARNING: CAUTION:
5. To light the burner, flip the ON/OFF switch to
the “ON” position. (The ON/OFF switch may
include a wall switch if so equipped).
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
6. If the appliance will not operate, follow the in-
structions “To Turn Off Gas to Appliance” and
call your service technician or gas supplier.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
TO TURN OFF
GAS TO APPLIANCE
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
1. Turn wall control or ON/OFF switch to “OFF”.
NOT FOR USE
WITH SOLID FUEL
2. Turn off all electric power to the appliance if
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can-
cer, birth defects, or other reproductive
harm.
service is to be performed.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
593-913F
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional informa-
tion, consult a qualified installer, ser-
vice agency or the gas supplier.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by
Figure 7. IPI Lighting Instructions
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10
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Lighting Instructions (Standing Pilot)
LIGHTING
INSTRUCTIONS
FOR YOUR SAFETY
READ BEFORE LIGHTING
1. Turn off all electric power to the appliance.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
2. Push in gas control knob
slightly and turn clockwise
to “OFF”.
A. This appliance has a pilot which
must be lighted by hand. When
lighting the pilot, follow these in-
structions exactly.
• If you cannot reach your gas sup-
plier, call the fire department.
NOTE: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. Do not force.
C. Use only your hand to push in or
turn the gas control knob. Never
use tools. If the knob will not push
in or turn by hand, don’t try to re-
pair it, call a qualified service tech-
nician. Force or attempted repair
may result in a fire or explosion.
3. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this label. If
you don’t smell gas, go to next step.
B. BEFORE LIGHTING, smell all
around the appliance area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.
4. Find the pilot. The pilot is inside
combustion chamber next to the
main burner.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
• Do not try to light any appliance.
5. Turn knob on gas control counter clockwise
• Do not touch any electric switch; do
not use any phone in your building.
to “PILOT”.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
6. Push in control knob all the way and hold in. Im-
mediately depress red or black piezo button. It may
require several depressions of the red or black
piezo button until PILOT lights. If PILOT light does
not light after 10 seconds, return to step 3. Continue to
hold the control knob in for about one minute after the
pilot is lit. Release knob and it will pop back out. Pilot
should remain lit. If it goes out, repeat steps 3 through 6.
WARNING: CAUTION:
DO NOT CONNECT 110 VAC TO
•
•
If knob does not pop up when released, stop and im-
mediately call your service technician or gas supplier.
Hot while in operation. Do not touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
THE CONTROL VALVE.
If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service
technician or gas supplier.
Improper installation, adjustment, al-
vapors away.
teration, service or maintenance can
Do not operate the appliance with
cause injury or property damage. Re-
panel(s) removed, cracked or broken.
fer to the owner’s information manual
7. Turn gas control knob counterclockwise to
Replacement of the panel(s) should be
provided with this appliance.
“ON”.
done by a licensed or qualified service
This appliance needs fresh air for
person.
8. To light Burner, flip the on/off switch to the “ON”
position, and close access grille.
safe operation and must be installed
so there are provisions for adequate
NOT FOR USE
WITH SOLID FUEL
9. Turn on all electric power to the appliance.
combustion and ventilation air.
If not installed, operated, and main-
For use with natural gas and propane.
tained in accordance with the man-
TO TURN OFF
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can-
cer, birth defects, or other reproduc-
tive harm.
GAS TO APPLIANCE
1. Turn off all electric power to the appliance if
service is to be performed.
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
2. Open control access panel.
3. Move switch to “OFF” position.
For assistance or additional informa-
tion, consult a qualified installer, ser-
vice agency or the gas supplier.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
4. Push in gas control knob slightly and turn clock-
wise
to OFF”. Do not force.
5.
Close control access panel.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by
Figure 8. Lighting Instructions
11
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Troubleshooting
4
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact
your dealer to arrange a service call by a qualified service technician.
A. Standing Pilot Ignition System
Symptom
Possible Causes
Corrective Action
1. After repeated triggering A. No gas or low gas pressure.
of the red or black piezo
Check the remote shut-off valves from the appliance. Usually, there
is a valve near the gas main. There can be more than one valve
between the appliance and the main.
ignitor button, the spark
ignitor will not light the
B. No lp in tank.
pilot.
Check the LP (propane) tank. You may be out of fuel.
C. Ignitor.
Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor. Verify that there is no
short in electrode wire.
D. Pilot or misaligned electrode
(spark at electrode).
Using match, light the pilot. If the pilot lights, turn off the pilot and
trigger the piezo ignitor button again. If the pilot lights, an improper
gas/air mixture caused the bad lighting and a longer purge period is
recommended. If the pilot will not light, ensure the gap at the elec-
trode and pilot is one-eighth in. to have a strong spark. If the gap is
OK, replace the pilot.
2. The pilot will not stay lit
after carefully following
the lighting instructions.
A. Thermocouple.
Check that the pilot flame impinges on the thermocouple. Adjust the
pilot for proper flame impingement.
Ensure that the thermocouple connection at the gas valve is fully
inserted and tight (hand tighten plus 1/4 turn).
Verify proper voltage output from the thermocouple to the valve.
Place one millivolt meter lead wire on the thermocouple copper lead.
Place the second lead wire on the solder button on the back of the
valve (blue wire). Start the pilot and hold the valve knob in. The
millivolt reading should read 8-16 millivolts. If millivolt reading is
less than 8 millivolts, replace thermocouple.
B. Improper gas inlet pressure. Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c.
Verify pressure with manometer.
C. Valve.
If the thermocouple is producing 8-16 millivolts, replace control valve.
3. The pilot is burning,
there is no burner
A. On/off switch or wires.
Check the ON/OFF switch and wires for proper connections. Place
the jumper wires across the terminals at the switch. If the burner
comes on, replace the switch. If the switch is OK, place the jumper
wires across the switch wires at the gas valve. If the burner comes
on, the wires are faulty or connections are bad.
flame, the valve knob is
in the ON position, and
the ON/OFF switch is in
the ON position.
B. Thermopile may not be gen-
Check that the pilot flame impinges thermopile properly.
erating sufficient millivoltage.
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the
pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at
TH-TP&TP terminals of the gas valve. The meter should read 350
millivolts minimum, while holding the valve knob depressed in the
pilot position, with the pilot lit, and the ON/OFF switch in the OFF
position. Replace the thermopile if the reading is below the specified
minimum.
With the pilot in the ON position, disconnect the thermopile leads
from the valve. Take a reading at the thermopile leads. The read-
ing should be 350 millivolts minimum. Replace the thermopile if the
reading is below the minimum.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Troubleshooting (continued)
Symptom
Possible Cause
Corrective Action
3. (Continued)
c. Valve.
Turn the valve knob to the ON position. Place the
ON/OFF switch in the ON position. Check the millivolt
meter a the thermopile terminals. The millivolt meter
should read greater than 125mV. If the reading is ac-
ceptable, and if the burner does not come on, replace
the gas valve.
d. Plugged burner orifice.
Check the burner orifice for stoppage. Remove stop-
page.
e. Wall switch or wires.
Follow the corrective action in Symptom and Possible
Cause 1.a above. Check the switch and wiring.
4. Frequent pilot outage a. Pilot flame may be too high or too low, or blow- Clean thermocouple and adjust the pilot flame for
problem.
ing out (high pressure), causing pilot safety to
drop out.
proper flame impingement. Follow lighting instructions
carefully.
5. The pilot and main
burner extinguish
while in operation.
a. No LP in tank.
Check the LP (propane) tank. Refill the fuel tank.
b. Improper gas inlet pressure.
Verify with manometer. NG should read 5-14 in. w.c.
LP should read 10-14 in. w.c.
c. Inner vent pipe leaking exhaust gases back into Check venting system for damage. Replace/repair
the system.
improperly assembled pipe sections.
d. Glass installed improperly.
Check to ensure glass is installed properly. Replace
glass panel assembly.
e. Thermopile or thermocouple.
f. Improper vent cap installation.
Replace pilot if necessary.
Check for proper installation and freedom from debris
or blockage.
6. Glass soots.
a. Flame impingement.
Adjust the log set so that the flame does not exces-
sively impinge on it. Refer to log instructions.
b. Improper air shutter setting.
Refer to manual for shutter set points. Ensure that
set point is correct for appliance/gas type. If unit has
adjustable shutter, it may be necessary to increase
shutter opening.
c. Debris around air shutter.
Inspect the opening at the base of the burner. NO MA-
TERIAL SHOULD BE PLACED IN THIS OPENING.
7. Flame burns blue
and lifts off burner.
a. Insufficient oxygen being supplied.
Ensure that the vent cap is installed properly and free
of debris. Ensure that the vent system joints are tight
and have no leaks.
Ensure that no debris has been placed at the base of,
or in the area of the air holes in the center of the base
pan beneath the burner.
Ensure that the glass is tightened properly on the unit,
particularly on top corners.
13
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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B. Intellifire Ignition System
Symptom
Possible Cause
Corrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
a. Incorrect wiring.
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor
are connected to correct terminals on module and pilot assembly.
b. Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring from
module to pilot assembly. Verify connections underneath pilot as-
sembly are tight; also verify connections are not grounding out to
metal chassis, pilot burner, pilot enclosure, mesh screen if present,
or any other metal object.
c. Ignitor gap is too large.
d. Module.
Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 in. or 1/8 in. (3 mm).
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5
mm) away from “I” terminal on module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal
module must be replaced. If there is a spark at “I” terminal, module
is fine. Inspect pilot assembly for shorted sparker wire or cracked
insulator around electrode. Replace pilot if necessary.
2. Pilot won’t light,
there is no noise or
spark.
a. No power.
Check batteries.
b. A shorted or loose connection in
wiring configuration or wiring har-
ness.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fit. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
c. Improper wall switch wiring.
Check wiring connections.
d. Module not grounded.
e. Module.
Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
Turn ON/OFF rocker switch or wall switch to OFF position. Re-
move ignitor wire “I” from module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal
module must be replaced. If there is a spark at “I” terminal, module
is fine. Inspect pilot assembly for shorted sparker wire or cracked
insulator around electrode.
3. Pilot sparks, but
Pilot will not light.
a. Gas supply.
Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits, inlet pressure must
not exceed 14 in. W.C.
b. Ignitor gap is incorrect.
c. Module is not grounded.
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).
Verify module is securely grounded to metal chassis of appliance.
d. Module voltage output / Valve/Pilot Verify battery voltage is at least 2.7 volts. Replace batteries if volt-
solenoid ohms readings. age is below 2.7.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
14
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Intellifire Ignition System - (continued)
Symptom
Possible Cause
Corrective Action
a. A shorted or loose connection in flame
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify
connections are not grounding out to metal chassis, pilot
burner, pilot enclosure or screen if present, or any other
metal object.
4. Pilot lights but contin-
ues to spark, and main
burner will not ignite.
(If the pilot continues
to spark after the
pilot flame has been lit,
flame rectification has
not occurred.)
sensing rod.
b. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-
flame sensing rod.
gulfing flame sensing rod on left side of pilot hood. Flame
sensing rod should glow shortly after ignition. Verify cor-
rect pilot orifice is installed and gas inlet is set to pressure
specifications. Clean flame sensing rod with emery cloth to
remove any contaminants that may have accumulated on
flame sensing rod.
c. Module is not grounded.
Verify module is securely grounded to metal chassis of
appliance. Verify that wire harness is firmly connected to
the module.
d. Damaged pilot assembly or contami-
Verify that ceramic insulator around the flame sensing
rod is not cracked, damaged, or loose. Verify connection
from flame sensing rod to white sensor wire. Clean flame
sensing rod with emery cloth to remove any contaminants
that may have accumulated on flame sensing rod. Verify
continuity with a multimeter with ohms set at lowest range.
Replace pilot if any damage is detected.
nated flame sensing rod.
e. Module.
Turn ON/OFF rocker switch or wall switch to OFF position.
Remove ignitor wire “I” from module. Place ON/OFF rocker
switch or wall switch in ON position. If there is no spark at
“I” terminal module must be replaced. If there is a spark at
“I” terminal, module is fine.
15
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Reference Materials
5
A. Service Parts
CFL-18NG-C, CFL-18LP-C
Beginning Manufacturing Date: Nov. 2007
Ending Manufacturing Date: ______
Service Parts Diagram
11
12
13
17
14
15
16
Log Set Assembly
5
10
8
9
6
7
1
3
2
4
Part number list on following page.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
16
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
CFL-18NG-C, CFL-18LP-C
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ꢀ
ITEM
1
DESCRIPTION
COMMENTS
PART NUMBER
Log 1
SRV481-766
2
Log 2
3
Log 3
SRV481-755
4
Log 4
SRV481-701
SRV481-705
SRV446-702
SRV481-703
SRV402-701
SRV446-706
526-010A
477-301A
526-360
5
Log 5
6
Log 6
7
Log 7
8
Log 8
9
Log 9
10
11
12
13
Log 10
Burner Assembly
Y
Y
Flexible Gas Connector
Grate Assembly
Valve NG
418-500
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
14
Valve LP
418-501
15
16
ON/Off Switch
060-521A
302-320A
2103-010
2103-011
Flex Ball Valve Assembly
Pilot Assembly NG
Pilot Assembly LP
Thermocouple
Thermopile
17
2103-511
2103-512
2103-116
Pilot Orifice NG
Pilot Orifice LP
2103-117
050-721
526-801
526-800
291-513
526-199
060-720
089-550A
Mineral Wool
Orifice NG (1.55)
Orifice LP (2.30 mm)
Piezo Ignitor
Y
Y
Y
Remote Heat Shield
Vermiculite
Wire Assembly 24 in
Y
17
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Service Parts
CFL-24NG-IPI, CFL-24LP-IPI
Service Parts Diagram
Beginning Manufacturing Date: June 2008
Ending Manufacturing Date: ______
11
12
13
14
18
15
17
16
Log Set Assembly
5
10
8
9
6
7
1
3
2
4
Part number list on following page.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
18
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
CFL-24NG-IPI, CFL-24LP-IPI
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ꢀ
ITEM
1
DESCRIPTION
COMMENTS
PART NUMBER
Log 1
SRV481-766
2
Log 2
3
Log 3
SRV481-755
4
Log 4
SRV526-701
SRV481-705
SRV446-702
SRV481-703
SRV402-701
SRV446-706
526-010A
477-301A
526-360
5
Log 5
6
Log 6
7
Log 7
8
Log 8
9
Log 9
10
11
12
13
Log 10
Burner Assembly
Y
Y
Flexible Gas Connector
Grate Assembly
Valve NG
593-500
Y
Y
Y
Y
Y
Y
Y
Y
Y
14
Valve LP
593-501
15
16
17
Control Module
ON/Off Switch
593-592
060-521A
302-320A
2090-012
2090-013
593-528
Flex Ball Valve Assembly
Pilot Assembly NG
Pilot Assembly LP
Pilot Orifice NG
Pilot Orifice LP
18
593-527
Battery Pack
593-594A
050-721
526-198
526-801
526-800
526-199
060-720
593-590A
Y
Mineral Wool
Module Heat Shield
Orifice NG (1.55)
Orifice LP (2.30 mm)
Remote Heat Shield
Vermiculite
Y
Y
Y
Wire Assembly
19
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Service Parts
CFL-24NG-C, CFL-24LP-C
Service Parts Diagram
Beginning Manufacturing Date: Nov. 2007
Ending Manufacturing Date: ______
11
12
13
17
14
15
16
Log Set Assembly
5
10
8
9
6
7
1
3
2
4
Part number list on following page.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
20
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Service Parts List
CFL-24NG-C, CFL-24LP-C
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked ꢀ
at Depot
ITEM
1
DESCRIPTION
COMMENTS
PART NUMBER
Log 1
SRV481-766
2
Log 2
3
Log 3
SRV481-755
4
Log 4
SRV526-701
SRV481-705
SRV446-702
SRV481-703
SRV402-701
SRV446-706
526-010A
477-301A
526-360
5
Log 5
6
Log 6
7
Log 7
8
Log 8
9
Log 9
10
11
12
13
Log 10
Burner Assembly
Y
Y
Flexible Gas Connector
Grate Assembly
Valve NG
418-500
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
14
Valve LP
418-501
15
16
ON/Off Switch
060-521A
302-320A
2103-010
2103-011
Flex Ball Valve Assembly
Pilot Assembly NG
Pilot Assembly LP
Thermocouple
Thermopile
17
2103-511
2103-512
2103-116
Pilot Orifice NG
Pilot Orifice LP
2103-117
050-721
526-801
526-800
291-513
526-199
060-720
089-550A
Mineral Wool
Orifice NG (1.55)
Orifice LP (2.30 mm)
Piezo Ignitor
Y
Y
Y
Remote Heat Shield
Vermiculite
Wire Assembly 24 in
Y
21
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Service Parts
CFL-30NG-C, CFL-30LP-C
Beginning Manufacturing Date: Nov. 2007
Ending Manufacturing Date: ______
Service Parts Diagram
11
12
13
17
14
15
16
Log Set Assembly
5
10
9
4
8
3
11
6
7
1
2
Part number list on following page.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
22
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
CFL-30NG-C, CFL-30LP-C
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
ꢀ
Stocked
at Depot
ITEM
1
DESCRIPTION
COMMENTS
PART NUMBER
Log 1
SRV526-766
2
Log 2
3
Log 3
SRV526-755
4
Log 4
SRV526-701
SRV481-705
SRV446-702
SRV481-704
SRV446-705
SRV446-706
SRV530-703
526-010A
477-301A
526-360
5
Log 5
6
Log 6
7
Log 7
8
Log 8
9
Log 9
10
11
12
13
14
Log 10
Log 11
Burner Assembly
Y
Y
Flexible Gas Connector
Grate Assembly
Valve NG
418-500
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
15
Valve LP
418-501
16
17
ON/Off Switch
060-521A
302-320A
2103-010
Flex Ball Valve Assembly
Pilot Assembly NG
Pilot Assembly LP
Thermocouple
Thermopile
18
2103-011
2103-511
2103-512
Pilot Orifice NG
Pilot Orifice LP
2103-116
2103-117
050-721
526-801
526-800
291-513
526-199
060-720
089-550A
Mineral Wool
Orifice NG (1.55)
Orifice LP (2.30 mm)
Piezo Ignitor
Y
Y
Y
Remote Heat Shield
Vermiculite
Wire Assembly 24 in
Y
23
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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Service Parts
ST-CFL-24NG-B, ST-CFL-24LP-B
Service Parts Diagram
Beginning Manufacturing Date: Nov. 2007
Ending Manufacturing Date: ______
14
15
16
20
17
18
19
Log Set Assembly
1
6
8
10
11
9
7
12
13
2
4
3
5
Part number list on following page.
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
24
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
ST-CFL-24NG-B, ST-CFL-24LP-B
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ꢀ
ITEM
1
DESCRIPTION
COMMENTS
PART NUMBER
Log 1
SRV569-710
Log 2
2
SRV569-711
SRV482-755
Log 3
3
Log 4
4
Log 5
5
6
Log 6
SRV569-708
SRV569-709
SRV569-704
SRV569-706
SRV569-707
SRV569-702
SRV569-703
SRV569-705
526-011A
Log 7
7
8
Log 8
Log 9
9
10
11
12
13
14
15
16
Log 10
Log 11
Log 12
Log 13
Burner Assembly
Y
Y
Flexible Gas Connector
Grate Assembly
Valve NG
477-301A
526-360
418-500
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
17
Valve LP
418-501
18
19
ON/Off Switch
060-521A
302-320A
2103-010
Flex Ball Valve Assembly
Pilot Assembly NG
Pilot Assembly LP
Thermocouple
Thermopile
20
2103-011
2103-511
2103-512
Pilot Orifice NG
Pilot Orifice LP
2103-116
2103-117
Mineral Wool
050-721
526-801
526-800
291-513
526-199
060-720
089-550A
Orifice NG (1.55)
Orifice LP (2.30 mm)
Piezo Ignitor
Y
Y
Y
Remote Heat Shield
Vermiculite
Wire Assembly 24 in
Y
25
Heat & Glo • CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B • 526-910 Rev. E • 10/08
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ꢀ
B. Limited Lifetime Warranty
Hearth & Home Technologies LIMITED WARRANTY
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.
Warranty Period
Parts Labor
HHT Manufactured Appliances and Venting
EPA
Components Covered
Gas
X
Wood
Pellet
Electric Venting
Wood
All Parts and Material Except as
covered by Conditions, Exclusion,
and Limitations listed
1 Year
X
X
X
X
X
Igniters, Electronic Components,
and Glass
X
X
X
X
2 years
3 years
X
X
X
Blowers
Molded Refractory Panels
X
X
Firepots
5 years
3 years
3 years
X
X
Castings & Baffles
Firebox, HHT Chimney,
Termination & Heat
Exchanger
7 years
X
X
10 years 1 year
X
Burners, Logs & Refractory
Limited
1 year
X
X
Firebox & Heat Exchanger
All Replacement Parts
Lifetime
90 Days
X
X
X
X
X
See Conditions, Exclusions, and limitations.
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY
9-01-08
• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its
original place of installation.
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is
not covered under this warranty.
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B. Limited Lifetime Warranty (continued)
• This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing, glass
gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion
on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not covered by this
warranty.
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this
noise are not covered by this warranty.
• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identification
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced
air furnaces or other such causes; (5) use of fuels other than those specified in the operating instructions; (6) installation
or use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT; and/or (7) modification of the appliance not expressly authorized and approved by HHT in writing.
• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction
with the installation of this product.
• This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all
warranties currently in existence.
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary
parts or components, contact the nearest authorized HHT dealer or supplier.
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C. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
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CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471,
5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426,
6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia)
780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2008
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