Tech n ica l Refer en ce An d
Tr ou blesh ootin g Gu id e
HP Wor k sta tion x2100
Ma n u fa ctu r in g Pa r t Nu m ber : A7818-IE002
Ed ition E0502
© Copyright 2002 Hewlett-Packard Company.
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Workstation Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Internal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Power Saving Modes And Resume Events For ACPI Systems . . . . . .23
Soft Power Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Where To Find The Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
System Board Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Architectural View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Peripheral Component Interconnect Slots . . . . . . . . . . . . . . . . . . . . . .34
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
System Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Memory Controller Hub (82850). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
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Hub Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
RDRAM Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Dual Rambus Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
ICH2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Crystal CS4299 Integrated PCI Audio. . . . . . . . . . . . . . . . . . . . . . . . . 48
System Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cache Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigned Device Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Interrupt Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
PCI IRQ Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using The HP Setup program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Advanced Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Processors, Memory And Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Floppy Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
PCI Device, Slot #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Integrated LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Power Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Recovering The BIOS (Crisis Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Basic Pre-boot Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
POST Sequence And POST Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Operating System Boot Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Run-time Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
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system info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Boot Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Boot Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Order In Which POSTs Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Error Message Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
PCI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
SCSI Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Flexible Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Optical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Battery Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Rear Fan Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
PCI Fan Connector (MT only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
internal audio connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Status Panel And Intrusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Hard Disk Drive Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
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Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
USB Stacked Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
MIDI/Joystick Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
External Audio Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Removing The Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Installing IDE Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Installing SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Verifying Your SCSI Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
additional guide rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Removing And Replacing A Hard Disk Drive . . . . . . . . . . . . . . . . . . . .133
Removing The Old Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Installing The New Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
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IDE Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing The Old Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Removing The Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Removing The Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Removing The Existing Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Removing The Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replacing The Fan And Speaker Assembly . . . . . . . . . . . . . . . . . . . . . 150
Removing The Fan And Speaker Assembly. . . . . . . . . . . . . . . . . . . . 150
Replacing The Fan And Speaker Assembly . . . . . . . . . . . . . . . . . . . . 150
Replacing The Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
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System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
7. Tr ou blesh ootin g You r Wor k sta tion
Case 1: No Activity At All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Pre-boot Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Pre-boot Test Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
CMOS Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Keyboard Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
You Have Problems Using The Euro Symbol . . . . . . . . . . . . . . . . . . .175
Troubleshooting BIOS Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Updating The BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Restoring BIOS Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Clearing The CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
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for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
General Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Recovery Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Recovering Preloaded Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Other Sources Of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Online Support For Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 188
Documentation Set Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hewlett-Packard Support And Information Services. . . . . . . . . . . . . . 189
collecting information before contacting hp support . . . . . . . . . . . . . 189
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A. x2100 Ser vice In for m a tion
Parts and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
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1
System Over view
This chapter provides detailed system specifications for the HP Workstation x2100:
•
•
•
Introduces the system’s internal and external features
Lists the system’s specifications and characteristic data
Provides a summary of the available documentation
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System Overview
Workstation Description
Wor k sta tion Descr ip tion
The HP Workstation x2100 is based on the ATX form factor. The following table provides
an overview of the system.
Fea tu r e
Descr ip tion
System Board
Processor
Dimensions: 12 in. X 9.6 in. in an Extended-ATX (E-ATX) package
Intel Pentium 4 processor
Socket 423
Cache Memory
(integrated in processor
package)
•
•
Level 1: 16KB code, 16KB data
Level 2: 256KB
Internal Processor
Clock Speed
1.7GHz, 1.9GHz, 2.2 GHz and higher speeds with a quad-pumped
100MHz Front Side Bus
Chipset
Intel I850 chipset, including Memory Controller Hub (MCH) Host Bridge,
Input/Output Controller Hub (ICH) for I/O subsystem
Super I/ O Chip
NS 87364
Basic I/ O System
(BIOS)
Based on Phoenix core, including:
•
•
•
4 megabits of flash memory
Support for PCI 2.2 specification
Support for RIMM memory modules
Firmware - BIOS
Flash EEPROM: Intel’s firmware hub concept
HP MaxiLife Utility
Hardware-monitoring utility that monitors system components via the
SMBus and an LCD status panel
Operating System
Main Memory
All models come preloaded with a Windows OS.
Two pairs of RIMM sockets, supporting two or four PC800 RDRAM
memory modules
Each pair of memory sockets must contain identical memory modules
(identical in size, speed, and type). That is, sockets A1 and B1 must
contain identical modules, and sockets A2 and B2 must contain identical
modules (or continuity modules).
If only two RDRAM modules are installed, use the sockets marked A1 and
B1. The other two sockets (A2 and B2) must contain continuity modules.
Models are supplied with non-ECC RDRAM modules.
Both ECC and non-ECC modules are available.
upgrades.
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System Overview
Workstation Description
Fea tu r e
Mass Storage
Descr ip tion
Seven shelves, supporting:
•
•
Two front-access, third-height 3 1/2-inch drives (one for the floppy
disk drive and one free) (1-inch height)
Three front-access, half-height, 5 1/4-inch drives (1-inch height); you
can use an adapter tray (available as an accessory) to install two 3
1/2-inch hard disk drives in one of the 5 1/4-inch shelves.
•
Two internal 3 1/2-inch hard disk drives (1-inch height)
SCSI Controller
IDE Controller
Adaptec Ultra 160 SCSI PCI card (optional).
All models include an integrated Ultra ATA-100 controller that supports
as many as four IDE devices.
Graphics Controllers
•
nVIDIA Quadro2 MXR with TwinView or nVIDIA Quadro Pro
nVIDIA Quadro2 Ex
ATI FireGL 8800
•
•
Matrox Millennium G450-Dual monitor AGP graphics controller with
16MB SGRAM graphics memory (maximum configuration)
ATI FireGL2 or GL4 3D Graphics Card
Accessory Card Slots
One AGP Pro Universal 4X 32-bit slot supporting:
•
•
1.5V AGP cards (£25W)
1.5V AGP Pro Cards (£50W)
The system doesn’t support high-power (i.e., greater than 50W) AGP Pro
and 3.3V AGP cards.
Five 32-bit 33MHz Peripheral Component Interconnect (PCI) slots,
supporting all bridges and multifunction PCI devices. All five PCI slots
comply with PCI Specification 2.2.
•
•
PCI slot 5 contains a LAN interface board.
PCI slot 4 is for a SCSI interface board (some models only).
LAN Card
Lan is now integrated onto the system board. All x2100 models come with
an HP 10/100BT PCI Ethernet Adapter LAN card supporting Wake-On
LAN 9WOL) and PCI Specification 2.2.
Optical Drives
Models include one or two of the following IDE drives: CD-ROM, CD-RW,
or DVD-ROM.
Audio
CrystalClear CS4299 Audio Codec 97 version 2.1 is integrated on the
system board.
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System Overview
Workstation Description
Fea tu r e
Descr ip tion
One flexible disk drive connector
Two ATA-100 IDE connectors (for as many as four IDE devices)
One CD-IN audio connector
Internal speaker connector
WOL connector
Battery socket
Status panel connector
Main power supply connector and ATX 12V power connector
Auxiliary power connector (MT models only)
Main chassis fan connector
System Board
Connectors
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Processor fan connector
PCI card fan connector
Chassis intrusion connector
Thermal sensor connector
Rear Connectors
(color coded)
•
•
•
Keyboard/Mouse
—
—
HP enhanced keyboard with mini-DIN connector
HP enhanced scrolling mouse with mini-DIN connector
25-pin parallel
—
—
Mode: Centronics or bidirectional modes (ECP/EPP)
Parallel port: 1 (378h, IRQ 7), 2 (278h, IRQ 5), or Off
9-pin serial (two, buffered)
—
—
Standard: Two UART 16550 buffered serial ports
(both RS-232-C).
Serial Ports A and B: 2F8h (IRQ 3), 2E8h (IRQ 3),
3F8h (IRQ 4), 3E8h (IRQ 4), or Off
(if one port uses 2xxh, the other port must use 3xxh).
•
•
Dual USB connectors
Audio
—
—
—
LINE IN jack (3.5mm)
LINE OUT jack (3.5mm)
MIC IN jack (3.5mm)
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System Overview
Internal And External Components
In ter n a l An d Exter n a l Com p on en ts
Figu r e 1-1
Fr on t a n d Sid e View s
Front access
shelves:
Power Supply
- three 5 1/4-inch
drive shelves (can
be used for optical
drives or a 3
Main Fan
1/2-inch tray kit–
available as
accessory)
- two 3 1/2-inch
shelves, including
a 1.44MB floppy
disk drive
Spare mounting rails:
- Wide green rails for
5.25-inch devices (for
example, Zip drive)
- Narrow green rails for
3.5-inch devices
- Blue rails for 3.5-inch
hard disk drives
Secondary Hard Disk
Drive Shelf
MaxiLife
Status Panel
Primary Hard Disk
Drive Shelf
Figu r e 1-2
Rea r View
HP Master Key
Lock
Keyboard
connector
Mouse
connector
Serial port A
Serial port B
Line Out (headphone) connector
Line In connector
Microphone connector
Parallel port
Dual USB connectors
Display connector
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System Overview
Internal Features
In ter n a l Fea tu r es
The core architecture of the HP Workstation x2100 consists of:
•
•
•
Memory Controller Hub (MCH)
Input/Output Controller Hub (ICH)
Host bus
The HP Workstation x2100 supports a Pentium 4 processor. For information about this
For in for m a tion a bou t...
System board components
Refer to...
HP BIOS routines
Tests and error messages including Power On Self Test
(POST) routines
Graphics, network and SCSI devices, and mass storage
devices
Accessories Installation and Parts Replacement
Use or configuration problems
Troubleshooting and Recovery
Contacting support
Chapter 6
Chapter 7
Chapter 7
Chapter 7
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System Overview
Front Panel
Fr on t Pa n el
The HP Workstation x2100’s front panel has the following features:
•
Liquid Crystal Display (LCD). For information about LCD error messages and
available menus, see page 77.
•
On/Off LED. The LED displays four states:
— Blank: Indicates that the computer is turned off.
— Green: Indicates that the computer is turned on and running correctly.
— Red (fixed or flashing): Indicates a preboot or a POST error that is preventing
the system from booting.
— Amber: Displayed during system reset, system lock.
•
Hard disk drive activity LED. Activated during POST and during hard disk drive
access.
Figu r e 1-3
Fr on t Pa n el
LCD Control
Buttons
Power On/Off
Button
Reset
Button
Hard Disk
Activity Light
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System Overview
Specifications And Characteristics
Sp ecifica tion s An d Ch a r a cter istics
P h ysica l Ch a r a cter istics
System P r ocessin g Un it
Weight: (Standard
configuration as shipped,
excluding keyboard and
display)
14.4 kilograms (31.68 pounds)
Dimensions
47.0cm max. (D) X 21.0cm (W) X 49.0cm (H)
(18.50 inches X 8.26 inches X 19.29 inches)
Footprint
0.09 square meters (1.06 square feet)
Electr ica l Sp ecifica tion s
a
Ma xim u m
p er P CI
Slots
32-bit
33MHz
Ma xim u m for AGP Slot
Pea k
Pa r a m eter
Tota l Ra tin g
(15
Sta n d a r d
Con n ector
Exten sion
Tota l
secs.)
Input voltage
(Switch select)
100-127 200-250
—
—
—
—
—
V VAC
V VAC
Input current
(max)
5.5 A
2.5 A
—
—
—
—
—
—
—
—
—
Input frequency
Available power
50 to 60 Hz
492 W
—
—
100W for PCI slots and AGP Pro slot
Max current at
+12 V
15 A
15 A
0.5 A
0.1 A
7.6 A
1 A
4.2 A
5.2 A
—
Max current at
-12 V
0.8 A
28 A
—
—
—
—
Max current at
+3.3V
6 A
7.6 A
13.6 A
b
—
—
—
—
2 A
2 A
Vddq
Max current at
+5V
30 A
5 A
Max current at
-5V
0.0 A
2 A
—
—
—
—
—
—
Max current at
+5V stdby
1.875 A total on 3.3V stdby
combined with
3.3V stdby
a. The system can draw a maximum of 50W from the AGP Pro slot. The standard part
of the AGP Pro connector supplies 25W (max.), plus 25W from the connector
extension (25W + 25W = 50W). For information about the AGP Pro Universal slot,
b. Only for I/O buffers.
20
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System Overview
Specifications And Characteristics
If an overload triggers the power supply’s overload protection, all power is immediately
cut. To reset the power supply unit:
1. Disconnect the power cord.
2. Determine what caused the overload, and fix the problem.
3. Reconnect the power cord, and reboot the workstation.
If an overload occurs twice, then there is an undetected short circuit somewhere.
When you use the front panel's power button to turn off the workstation, power
doesn't reach zero. This on/off feature extends the power supply's lifetime. To reach zero
power consumption in “off” mode, either unplug the workstation or use a power block
with a switch.
Pow er Con su m p tion An d Coolin g
The power consumption and acoustics listed in the following table are valid for a
standard configuration as shipped (one processor, 256MB of memory, 492 W power
supply, one hard disk drive, graphics card, LAN card).
All information in this section is based on primary power consumptions.
Power consumption (approximate
values)
230V/ 50Hz and 115V/ 60Hz
a
70W
<4W
•
•
Typical operating mode
- 238.8Btu/h
- 13.6Btu/h
Suspend mode (Windows 2000
models only)
a. 1W = 3.4121Btu/h
Ad d ition a l Com p on en t
50W
23W
16W
- 170.6Btu/h
•
•
Processor
SCSI hard disk drive with I/O
access
SCSI hard disk without I/O
access (idle)
PCI card
- 78.4Btu/h
- 54.5Btu/h
•
•
10W to
- 64.1Btu/h to
122.8Btu/h
36W
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System Overview
Specifications And Characteristics
En vir on m en ta l Sp ecifica tion s
En vir on m en ta l Sp ecifica tion s (System P r ocessin g Un it w ith Ha r d Disk )
Operating Temperature
Storage Temperature
+10 ˚C to +35 ˚C (+40 ˚F to +95 ˚F).
-40 ˚C to +70˚C (-40 ˚F to +158 ˚F).
+50˚C (+122˚F)
Over-Temperature Shutdown
Operating Humidity
a
15% to 80% (relative).
Storage Humidity
8% to 85% (relative).1
Acoustic noise emission (as defined in ISO
7779):
Sound Power
Sound Pressure
LwA <= 40.5dB
LwA <= 41.4dB
LpA <= 25.7dB
LpA <= 26.5dB
LpA <= 30.0dB
•
•
•
Operating
Operating with hard disk access
Operating with floppy disk access
LwA <= 43.2dB
Operating Altitude
Storage Altitude
10,000ft (3100m) max
15,000ft (4600m) max
a. noncondensing conditions.
Operating temperature and humidity ranges may vary depending on the installed mass
storage devices. High humidity levels can cause improper disk operation. Low humidity
levels can aggravate static electricity problems and cause excessive wear of the disk
surface.
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System Overview
Power Saving And Ergonometry
Pow er Sa vin g An d Er gon om etr y
Depending on the operating system, the following power-management types are
available:
•
•
No sleeping state: Windows NT 4.0 (Full On and Off).
ACPI: Windows 2000 or XP (Full On, Standby, Hibernate, Off).
Win d ow s
2000/XP
Win d ow s NT 4.0
Full On
Supported
A
P
M
Not Supported
by Windows 2000
Suspend
Not Supported by
Windows NT 4.0
Off
Supported
Standby (S1
or S3)
Supported
A
C
P
I
(implemented as
S3, Suspend to
RAM)
APM
only
Operating
System
Hibernate
(S4)
Supported
Off (S5)
Supported
Pow er Sa vin g An d Er gon om etr y For AP M System s
a
F u ll On
Off
Su sp en d
Halted
P r ocessor
Normal speed
On
Halted
Disp la y
Blanked, <5W (typ)
Halted
Blanked, <5W (typ)
Halted
Ha r d d isk d r ive
Normal speed
Pow er
con su m p tion
Supports up to
320W
<40W (230V, 50Hz)
<21W (115V, 60Hz)
(plugged in but turned
off) <5W (average)
Resu m e even ts
Keyboard, network
Power button or RPO
(RWU), modem, USB
Resu m e d ela y
A few seconds
Boot delay
a. Not supported by Windows NT 4.0.
Pow er Sa vin g Mod es An d Resu m e Even ts For ACP I System s
F u ll On
(S0)
Su sp en d (S1)
Su sp en d to
RAM (S3)
Su sp en d to
Disk (S4)
Off (S5)
P r ocessor
Disp la y
Normal
speed
Halted
Off
Off
Off
On
Blanked
Off
Off
Off
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System Overview
Power Saving And Ergonometry
F u ll On
(S0)
Su sp en d (S1)
Su sp en d to
RAM (S3)
Su sp en d to
Disk (S4)
Off (S5)
Ha r d Disk
Dr ive
Normal
speed
Halted
Off
Off
Off
Active Pow er
P la n es
VCC
VCCAux
VCC
VCCAux
Memory
VCCAux
VCCAux
<10W
VCCAux
<10W
Pow er
Supports
<40W
<10W
Con su m p tion
up to 492W
Resu m e Even ts
Power button,
LAN, Modem,
USB, Scheduler
Power button,
LAN, Modem,
Scheduler
Power button,
LAN, Modem,
Scheduler
Power
button
Resu m e Dela y
Instantaneous
Instantaneous
BIOS boot
delay
Regular
boot delay
Soft Pow er Dow n
When you shut down the operating system, the environment is cleared, and the
computer is powered off. The Soft Power Down utility is available with Windows NT.
24
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System Overview
Documentation
Docu m en ta tion
The following table lists the documentation available for the HP Workstation x2100.
Only selected publications are in hard-copy format. Most are available as PDF files from
the HP Web site.
Ava ila ble a t
HP Web site
Title
Ha r d -cop y?
A8030-90001
HP Workstation x2100
Getting Started Guide
PDF file
HP Workstation x21000
Technical Reference And
Troubleshooting Guide
PDF file
No
Access HP Wor ld Wid e Web Site
Additional online support documentation, BIOS upgrades, and drivers are available
from HP’s Web site at http://www.hp.com/go/workstationsupport.
After accessing the site, select HP Workstation x2100.
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System Overview
Documentation
Wh er e To Fin d Th e In for m a tion
The table below summarizes information provided in the HP Workstation x2100
documentation set.
Tech n ica l
Refer en ce/Tr ou bles
Gettin g
Sta r ted
Gu id e
Ser vice
Ha n d book
a
h ootin g Gu id e
In tr od u cin g th e Wor k sta tion
Product features
Minimal
Key features.
Exploded view.
Parts list.
Product model
numbers
Product range.
Environmental
Setting up the Complete listing.
PC. Working
in Comfort.
Safety warnings
Safety.
Electrical,
multimedia, safety,
unpacking, removing,
and replacing cover.
Finding on-line
information
HP Web sites. HP Web sites.
Technical
Basic details.
Advanced.
information
Formal documents Certificate of
Conformity.
Software
License
agreement.
Usin g th e Wor k sta tion
Connecting devices Rear panel
and turning on
connectors,
starting and
stopping.
BIOS
Basic details.
Advanced.
Fields and their
options within
Setup
Basic details.
Viewing Setup
screen, using,
passwords
Complete list.
Manageability
Power
management,
Software and
drivers.
Up gr a d in g th e Wor k sta tion
Opening the PC
Full description.
Full description
Supported
accessories
Full PN details
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System Overview
Documentation
Tech n ica l
Refer en ce/Tr ou bles
Gettin g
Sta r ted
Gu id e
Ser vice
Ha n d book
a
h ootin g Gu id e
Installing
accessories
Processor(s), memory,
accessory boards,
mass storage devices.,
fans, power supply,
system board, battery
Configuring
devices
Installing devices.
System board
Installing and
Jumpers,
removing, connectors switches and
and switch settings.
Chip-set details.
connectors.
Rep a ir in g th e Wor k sta tion
Troubleshooting
Basic.
Advanced. MaxiLife,
hardware diagnoses
and suggested
Service notes.
solutions.
Power-On Self-Test
routines (POST)
Error codes,
messages,
EMU and suggestions
for corrective action.
Order of tests.
Diagnostic utility e-DiagTools,
HP e-DiagTools,
CD-ROM recovery
Technical Details.
CD-ROM
recovery.
Per ip h er a l Devices
Audio Accessories
Refer to online
version of Audio
User’s Guide for
information about
setting up and
configuring audio
accessories.
LAN Accessories
Refer to online
version (preloaded on
hard disk) of LAN
Administrator’s
Guide for information
on setting up and
configuring LAN
cards and systems.
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System Overview
Documentation
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System Board
System Board Description
System Boa r d Descr ip tion
This chapter describes the components of the system board including:
•
•
•
•
Memory Controller Hub (MCH)
Input/Output Controller Hub (ICH2)
FirmWare Hub (FWH)
System Bus
Figu r e 2-1
HP Wor k sta tion x2100 System Boa r d
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System Board
System Board Description
Figu r e 2-2
System Boa r d Ch ip s a n d Con n ector s
B2
B1
A2
A1
Main chassis fan
Auxiliary power
(MT models only)
MCH
Processor fan
Pentium IV
processor
(socket 423)
ATX12V
CD-ROM
power
audio in
Chassis intrusion
AGP slot
ICH2
Battery socket
System board
switches
HP MaxiLife
Internal speaker
PCI card fan
Status panel
Wake On LAN
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System Board
System Board Description
Ar ch itectu r a l View
Intel Pentium IV
processor
Socket 423
Address (36)
Control
100 MHz two-way
System Bus (Data
Bus runs at 4 x
100 MHz, 3.2 GB/s
transfer rate)
Data (64)
AGP 4x Bus
(133MHz
(1GB/sec data
transfer rate)
850
Memory
Controller Hub
(MCH)
1.5V
AGP
PRO
Dual Rambus Channel
Fou r
on boa r d
RIMM
sock ets
su p p or tin g
RDRAM
m em or y.
3.2GB/s at
400MHz data
transfer rate
Connector
82850
HUB LINK 8
(266 MB/s data transfer
rate)
I/O Controller Hub2
(ICH2) 82801BA
PCI Bus (32-bit, 33 MHz)
133 MB/s data transfer rate
IDE
PCI bridge
ATA/100 2
controller
channels
2 IDE
connectors
AC’97
audio
controller
4 x USB
controller
Slot 1 - 32-bit/33MHz
Slot 2- 32-bit/33MHz
Slot 3 - 32-bit/33MHz
Slot 4 - 32-bit/33MHz
Slot 5 - 32-bit/33MHz
USB
4 USB
connectors
LPC
bridge
SM Bus
controller
PS2
Keyboard,
PS2mouse,
and floppy
Super
I/O
NS 87364
LPC / FWH Link
LAN
Interface
Parallel
and serial
ports
FirmWare
Hub(FWH)
82802AA
Fans
MaxiLife
monitor-
ing chip
Serial
EEPROM
LCD
status
panel
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System Board
Accessory Board Slots
Accessor y Boa r d Slots
Figu r e 2-3
Accessor y Boa r d Slots
One 1.5V AGP slot
P CI Slot 1
P CI Slot 2
Five 32-bit 33
P CI Slot 3
P CI Slot 4
P CI Slot 5
MHz P CI slots
Acceler a ted Gr a p h ics Por t Slot
The HP Workstation x2100 has one Accelerated Graphics Port (AGP) graphics slot.
Figu r e 2-4
AGP Slot
The AGP Pro 1.5V slot provides graphics performance for high-end graphics cards,
combining AGP 4X bandwidth (data transfer rates as fast as 1056MB/sec) with the
ability to accept high-end graphics cards drawing up that draw as much as 110W of
power.
To accommodate AGP Pro cards, the AGP PRO slot connector is wider than the standard
AGP 4X connector. To meet the increased power requirements of AGP Pro graphics
cards, additional pins are present at both ends of the connector.
An AGP Pro card may draw power either from the existing part of the AGP Pro
connector, the extended part, or a combination of the two. In all cases, the maximum
power that an AGP Pro card may draw is limited to 110W in the workstation models.
Power on the existing part of the connector is delivered on 5.0V and 3.3V rails. Power on
the extension is delivered on the 12V and 3.3V rails.
You can use either standard AGP graphics cards or AGP Pro graphics cards that draw
less than 50W of power. (Below 25W, you can use a standard AGP connector.) Power is
provided through 3.3V, 5V, or 12V power rails.
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System Board
Accessory Board Slots
NOTE
AGP Pro graphics cards that draw more than 50W and AGP 3.3V graphics cards cannot
be used in the workstation’s AGP slot.
The AGP Pro 1.5V slot is backward compatible with both AGP 1x and 2.x modes (using
1.5V signalling) and AGP 4x mode (where 1.5V signalling is necessary).
For information about the AGP interface and bus, see page 41.
Per ip h er a l Com p on en t In ter con n ect Slots
The system board contains five 32-bit, 33MHz Component Interconnect (PCI)
connectors.
Figu r e 2-5
P CI Slots
The PCI slots accept 3.3V and 5V PCI 32-bit 33MHz cards, and Universal PCI cards
(which are 3.3V or 5V compatible). Refer to the table on page 34 for the different PCI
board installations.
The maximum supported power consumption per slot is 25W, either from the 5V or the
3.3V supply. The power consumption must comply with the electrical specifications of the
PCI 2.2 specification. Total power consumption for the PCI slots must not exceed 60W.
The power consumption of each PCI board is automatically reported to the system
through the two presence-detect pins on each PCI slot. These pins code the following
cases:
•
•
•
•
No accessory board in the PCI slot
7W maximum PCI board in the PCI slot
15W maximum PCI board in the PCI slot
25 maximum PCI board in the PCI slot
The following table shows the various PCI board installations for the different PCI slots:
P CI Ca r d
3.3V and 5V
Universal (3.3V or 5V compatible)
32-bit/ 64-bit/
P CI Slot
32-bit/
64-bit/
33MHz
33MHz
33MHz or 66MHz 33MHz or 66MHz
a
b
Slots 1, 2, 3, 4, and 5
5V, 32-bit/ 33MHz
yes
yes
yes
yes
yes
yes
a. You can install a 64-bit card in a 32-bit slot. However, this card will only
operate in 32-bit mode.
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System Board
Accessory Board Slots
b. You can install a 66Mhz card in a 33MHz slot. However, this card will only
operate in 33MHz mode.
The system board and BIOS support the PCI 2.2 specification. This specification
supports PCI-to-PCI bridges and multifunction PCI devices, and each of the five PCI
slots have master capabilities.
The PCI slots are connected to the ICH2 PCI 32-bit 33MHz bus.
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System Board
System Board Switches
System Boa r d Sw itch es
There Are 10 System Board Switches Used For Configuration. You Should Not Modify
The Settings Of Reserved Switches 1 - 5; Modification Of These Switches Can Lead To
System Failure.
Defa u lt
Position
Sw itch
Use
1-4
5
OFF
Reserved. Do not change default settings.
Reserved. Do not change default setting.
ON
ON
6
Enables keyboard power-on.
OFF disables this option.
7
OFF
Enables normal modes.
ON enables the BIOS recovery mode at next
boot.
8
9
OFF
OFF
Retains CMOS memory.
ON clears CMOS memory at next boot.
Enables User and System Administrator
passwords.
ON clears the passwords at next boot.
10
OFF
Chassis type
OFF = desktop, ON= minitower
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System Board
System Chipset
System Ch ip set
The Intel I850 chipset is a high-integration chipset designed for graphics/multimedia PC
platforms and is comprised of the following:
MCH
•
The 82850 MCH is a bridge between the:
— System bus
— Dual Rambus bus (main memory)
— AGP 4x (graphic) bus
— Hub link 8-bit
ICH2
For detailed information about the MCH chip feature, see page 38.
•
The 82801BA ICH2 is a bridge between the 32-bit, 33MHz PCI bus and the SMBus.
Additionally, the ICH2 supports the:
— integrated IDE controller (Ultra ATA/100)
— enhanced DMA controller
— USB controller
— interrupt controller
— Low Pin Count (LPC) interface
— FWH interface
— Integrated LAN
— ACPI Power Management Logic
— AC’97 2.1 Compliant Link
— Alert-On-LAN (AOL) and Real Time Clock (RTC)
— CMOS
•
The 82802AB FWH stores system BIOS and SCSI BIOS (i.e., the nonvolatile
memory component). In addition, the FWH contains an Intel Random Number
Generator (RNG). The RNG provides random numbers to enable fundamental
security building blocks for stronger encryption, digital signing, and security
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System Board
Memory Controller Hub (82850)
Mem or y Con tr oller Hu b (82850)
The MCH host bridge/controller is contained in a 615-pin Organic Land Grid Array
(OLGA) package and is the bridge between the system bus, Dual Rambus bus (main
memory), AGP 4x (graphic), and Hub Link 8-bit.
Figure 2-6 shows an example of the system block diagram using the MCH.
F
System Block Dia gr a m u sin g MCH
Intel Pentium IV
Processor
Socket 423
Address (36)
Control
100MHz two-way system bus
(Data Bus runs at 4 x 100MHz,
3.2GB/s transfer rate)
Data (64)
I850 Memory
Controller Hub (MCH)
82850
AGP 4x Bus
133MHz (1 GB
MB/s data transfer
rate)
1.5V
AGP
PRO
Dual Rambus
AGP
Inter-
Fou r on boa r d
RIMM sock ets
su p p or tin g
RDRAM
Memory
Controller
3.2GB/s at 400MHz
data transfer rate
face
connector
m em or y
HUB LINK 8
(266MB/s data
transfer rate)
I/O Controller Hub2
(ICH2) 82801BA
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System Board
Memory Controller Hub (82850)
The following table shows the features that the MCH host bridge/controller offers.
Fea tu r e
Processor/system bus:
Fea tu r e
•
•
Accelerated Graphics Port (AGP) interface:
—
Supports Pentium IV processor at
100MHz system bus frequency (400MHz
data bus)
—
—
Single 1.5V AGP Pro connector
AGP 2.0 compliant, including AGP 4x
data transfers and 2x/4x Fast Write
protocol
—
Provides an eight-deep In-Order Queue
that supports as many as eight
outstanding transaction requests on the
system bus
—
—
—
AGP 1.5V connector support with 1.5V
signalling only
AGP PIPE# or SBA initiated accesses to
DRAM is not snooped
—
—
Desktop optimized AGTL+ bus driver
technology with integrated AGTL +
termination resistors
AGP FRAME initiated accesses to
DRAM are snooped
(snooper identifies that data is coherent
in cache memory)
Support for 32-bit system bus address
—
—
Hierarchical PCI configuration
mechanism
Delayed transaction support for
AGP-to-DRAM reads that cannot be
serviced immediately
•
Memory Controller
Direct Rambus:
•
•
As many as 64 Direct Rambus devices
Dual-channel maximum memory array size
is:
•
Dual Direct Rambus Channels operating in
lock-step (both channels must be populated
with a memory module).
Supporting 300MHz or 400MHz
—
—
1GB using 128Mbit DRAM technology
2GB using 256Mbit DRAM technology
•
•
RDRAM 128Mbit and 256Mbit devices
•
As many as eight simultaneous open pages:
Minimum upgrade increment of 32MB using
128Mbit DRAM technology
—
—
1KB page size support for 128Mbit and
256Mbit RDRAM devices
2KB page size support for 256Mbit
RDRAM devices
•
Hub Link 8-bit interface to ICH2:
—
High-speed interconnect between the
MCH and ICH2 (266MB/sec)
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System Board
Memory Controller Hub (82850)
Fea tu r e
Fea tu r e
•
Power management:
•
Arbitration:
—
—
SMRAM space remapping to A0000h -
BFFFFh (128KB).
—
—
Distributed arbitration model for
concurrency support
Extended SMRAM space above 256MB,
additional 128KB, 256KB, 512KB, 1MB
TSEG from top of memory, cacheable
(cacheability controlled by processor)
Concurrent operations of system, hub
interface, AGP, and memory buses
supported through a dedicated
arbitration and data-buffering logic
—
—
ACPI 1.0 compliant power management
APM 1.2 compliant power management
•
615 OLGA MCH package
•
I/O device support:
I/O Controller Hub (ICH2)
—
MCH Over view
The MCH provides the processor interface, memory interface, AGP interface and hub
interface in an Intel 850 chipset platform. The MCH supports two channels of Direct
RDRAM operating in lock-step. It also supports 4x AGP data transfers and 2x/4x AGP
fast writes. The primary host interface enhancements include:
•
•
•
Source synchronous double pumped address
Source synchronous quad pumped data
System bus interrupt delivery
The MCH supports a 64B cache line size. One processor is supported at a system bus
frequency of 100 MHz (400 MHz Data Bus). It supports 32-bit host addresses, letting the
processor address the entire 4GB space of the MCH’s memory address space. The MCH
also provides an eight-deep In-Order Queue that supports as many as eight outstanding
pipelined address requests on the host bus.
Host-initiated I/O signals are subtractively decoded to the hub interface. Host-initiated
memory cycles are positively decoded to AGP or RDRAM and are again subtractively
decoded to the hub interface.
AGP semantic memory accesses initiated from AGP to DRAM are not snooped on the
host bus. Memory accesses initiated from AGP using PCI semantics and accesses from
the hub interface to DRAM are snooped on the system bus. Memory access whose
addresses lie within the AGP aperture are translated using the AGP address translation
table, regardless of the originating interface.
Acceler a ted Gr a p h ics Por t (AGP ) Bu s In ter fa ce
A controller for the AGP Pro 1.5V slot is integrated in the MCH. The AGP interface
supports 1x/2x/4x AGP signaling and 2x/4x fast writes. AGP semantic cycles to the
DRAM are not snooped on the host bus. PCI semantic cycles to DRAM are snooped on
the host bus. The MCH supports PIPE# or SBA{7.0} AGP address mechanisms, but not
both simultaneously. Either the PIPE# or the SBA{7.0] mechanism must be selected
during system initialization. Both upstream and downstream addressing is limited to
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System Board
Memory Controller Hub (82850)
32-bit for AGP and AGP/PCI transactions. The MCH contains a 32-deep AGP Requests
queue. High priority accesses are supported. All accesses from the AGP interface that
fall within the graphic aperture address range pass through an address translation
mechanism with a fully associative 20 entry TLB. Accesses between AGP and the hub
interface are limited to memory writes originating from the hub interface for the AGP
bus.
The AGP interface is clocked from a dedicated 66 MHz clock (661N). The
AGP-to-host/core interface is asynchronous. The AGP buffers operate only in 1.5V mode.
They are not 3.3V safe.
Hu b In ter fa ce
The 8-bit hub interface connects the MCH to the ICH2. Most communications between
the MCH and the ICH2 occur over this interface. The hub interface runs at 66 MHz/266
MB/s.
The hub interface’s supported traffic types include: hub interface-to -AGP memory
writes, hub interface-to-DRAM, processor-to-hub interface, messaging (MSI interrupt
messages, power management state change, MI, SCI, and SERR error indication). It is
assumed that the hub interface is always connected to an ICH2.
RDRAM In ter fa ce
The MCH directly supports two channels of Direct RDRAM memory operating in
lock-step using RSL technology. These channels run at 300 MHz and 400MHz and
support 128 Mb and 256 Mb technology RDRAM Direct devices. These 128 Mb and 256
Mb RDRAMs use page sizes of 1 Kb, while 256 Mb devices may also be configured to use
2 Kb pages. A maximum of 64 RDRAM devices are supported on the paired channels
without external logic (128Mbit technology implies 1GB maximum in 32MB increments,
whereas 256Mbit technology implies 2GB maximum in 64MB increments).
The MCH also provides optional ECC error checking for RDRAM data integrity. During
DRAM writes, ECC is generated on a QWord (64-bit) basis. During DRAM reads, and the
read of the data that underlies partial writes, the MCH supports detection of single-bit
and multiple-bit errors, and will correct single-bit errors when correction is enabled.
RDRAM Th er m a l Ma n a gem en t
The relatively high power dissipation needs of RDRAM necessitate a MCH mechanism
capable of putting a number of memory devices into a power-saving mode to keep an
inadequately cooled system from overheating. RDRAM devices may be in one of three
power-management states: active, standby or “nap.” The MCH implements the RDRAM
nap mode.
Two queues are used in the MCH to control power consumption: the A queue contains
references to device pairs that are currently in the active mode while the B queue
contains references to devices that are in the standby mode. This means that all devices
that are in neither queue are in standby or napping. The A queue can hold from 1 to 8
device pairs, while the B queue can be configured to contain between 1 and 16 device
pairs. This allows power consumption to be tuned.
The MCH also implements a mode in which all devices are turned on and it is assumed
that the system will provide adequate cooling. This means that all devices that are in
neither queue A or B are in standby mode. One fail-safe mechanism is supported that
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System Board
Memory Controller Hub (82850)
protects the RDRAM devices from thermal overload. This mechanism polls the thermal
indicator bits in the RDRAM devices themselves. When the mechanism is activated, the
MCH immediately exits the “all devices on” mode and reverts to whatever queue mode
has been programmed by system software.
Du a l Ra m bu s Bu s
The Dual Rambus bus is comprised of 16 x 2 bits of data information, and eight bits of
Error Correcting Code (ECC). The bus is connected to the RIMM memory slots and to
the MCH chip so that the system supports two Dual Rambus channels (A and B).
Both channels run at 300MHz or 400MHz, supporting as many as 32 Rambus devices
per channel. The maximum available data bandwidth is 3.2GB/s at 400MHz.
The configuration of both primary rambus channels must be symmetrical. The memory
configuration on channel A must be identical to the memory configuration on channel B.
This means that you must install the memory in identical pairs.
RIMM Mem or y Slots
The HP Workstation x2100 has four RIMM memory sockets for installing two or four
RDRAM memory modules:
•
•
•
•
RIMM A1
RIMM A2
RIMM B1
RIMM B2
Figu r e 2-7
RIMM Mem or y Slots
Each pair of memory sockets must contain identical memory modules (identical in size,
speed, and type). That is, sockets A1 and B1 must contain identical modules, and sockets
A2 and B2 must contain identical modules (or continuity modules).
If you install only two RDRAM modules, use the sockets marked A1 and B1. The other
two sockets (A2 and B2) must contain continuity modules.
Each RIMM socket is connected to the SMBus.
Rea d /Wr ite Bu ffer s
The MCH defines a data-buffering scheme to support the required level of concurrent
operations and provide adequate sustained bandwidth between the DRAM subsystem
and all other system interfaces (CPU, AGP, and PCI).
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Memory Controller Hub (82850)
System Clock in g
The MCH has the following clock input pins:
•
•
•
Differential BCLK0/BCLK1 for the host interface
66 MHz clock input for the AGP and hub interface
Differential CTM/CTM# and CFM/CFM# for each of the two RAC’s.
Clock synthesizer chip(s) are responsible for generating the system host clocks, AGP and
hub interface clocks, PCI clocks and RDRAM clocks. The MCH provides two pairs of
feedback signals to the Direct Rambus Clock Generator (DRCG) chips to keep the host
and RDRAM clocks aligned. The host speed is 100 MHz. The RDRAM speed is 300 MHz
or 400 MHz. The MCH does not require any relationship between the BCLK host clock
and the 66 MHz clock generated for AGP and hub interfaces; they are totally
asynchronous from each other. The AGP and hub interfaces run at a constant 66 MHz
base frequency. The hub interface runs at 4x. AGP transfers may be 1x/2x/4x.
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System Board
Input/output Controller Hub 2 (82801BA)
In p u t/ou tp u t Con tr oller Hu b 2 (82801BA)
The ICH2 is encapsulated in a 360-pin Enhanced Ball Grid Array (EBGA) package and
resides on the system board just underneath the AGP connector. It provides the interface
between the PCI bridge (PCI 2.2 compliant with support for 32-bit 33MHz PCI
operations),
PCI-to-Low Pin Count (LPC) bridge, IDE controller, USB controller, SMBus controller,
and Audio Codec’97 controller.
You’ll find more detail about the ICH2 functions and capabilities later in this section.
Figure 2-8 shows an example of the system block diagram using the ICH2.
Figu r e 2-8
System Block Dia gr a m Usin g ICH2
Intel Pentium IV
Processor
Address (36)
Control
Data (64)
System Bus
I850 Memory
Controller Hub
(MCH)
I/O Controller Hub
(ICH2) 82801BA
PCI bus (32-bit, 33MHz)
133MB/s data transfer rate
ATA/100 2
channels
IDE
PCI Bridge
Controller
2 IDE
connectors
CS audio
codec
(CS4280)
Slot 1 - 32-bit/33MHz
Slot 2- 32-bit/33MHz
Slot 3 - 32-bit/33MHz
Slot 4 - 32-bit/33MHz
Slot 5 - 32-bit/33MHz
4 x USB
Controller
USB
4 USB
connectors
SM Bus
Controller
DMA
Controller
Super
I/O
NS 87364
Keyboard,
mouse,
LPC/FWH link
and floppy
MaxiLife
Lan
Fans
Monitor-
ing Chip
Parallel
and serial
ports
Interface
FirmWare
Hub
(FWH)
LCD
Status
Panel
Serial
EEPROM
82802AA
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System Board
Input/output Controller Hub 2 (82801BA)
The following table shows the available ICH2 features, and the following sections
discuss them.
Fea tu r e
Fea tu r e
•
•
•
Multifunction PCI bus interface:
•
•
•
Enhanced DMA controller:
—
—
—
—
PCI at 32-bit 33MHz
PCI 2.2 specification
133MB/sec data transfer rate
Master PCI device support for as many
as five devices
—
—
Two 82C37 DMA controllers
PCI DMA with two PC/PCI channels in
pairs
—
—
LPC DMA
DMA collection buffer to provide Type-F
DMA performance for all DMA channels
USB, supporting:
Interrupt Controller:
—
—
USB 1.1 compliant
—
—
—
Two cascaded 82C59 controllers
Integrated I/O APIC capability
15 interrupt support in 8259 mode, 24
supported in I/O APIC mode
Serial interrupt protocol
UHCI implementation with four USB
ports for serial transfers at 1.2 or
1.5Mbit/sec
—
—
Wake-up from sleeping states
Legacy keyboard/mouse software
—
Power Management Logic:
Integrated IDE controller:
—
—
ACPI 1.0 compliant
—
Independent timing of as many as four
drives
Support for APM-based legacy power
management for non-ACPI
implementations
ACPI defined power states (S1, S3, S4,
S5)
ACPI power management timer
SMI generation
All registers readable/restorable for
proper resume from 0V suspend states
PCI PME#
—
—
—
—
Ultra ATA/100 mode (100MB/sec)
Ultra ATA/66 mode (66MB/sec)
Ultra ATA/33 mode (33MB/sec)
PIO mode four transfers as fast as
14MB/sec
Separate IDE connections for primary
and secondary cables
Integrated 16 x 32-bit buffer for IDE
PCI burst transfers
—
—
—
—
—
—
—
—
Write ping-pong buffer for faster write
performances
•
Real-time clock, supporting:
•
System TCO reduction circuits:
—
—
256-byte battery-backed CMOS RAM
Hardware implementation to indicate
century rollover
—
—
Timers to generate SMI# and reset upon
Timers to detect improper processor
reset
—
Integrated processor frequency strap
logic
•
•
Timers based on 82C54:
•
•
SMBus
—
System timer, refresh request, speaker
tone output
—
—
Host interface allows processor to
communicate via SMBus
Compatible with two-wire I2C bus
System timer, refresh request, speaker tone
output
GPIO:
TTL, Open-Drain, Inversion
—
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Fea tu r e
Fea tu r e
•
•
FWH interface
•
•
3.3V operation with 5V tolerant buffers for
IDE and PCI signals
241 BGA package
Alert-On-LAN (AOL) support
ICH2 Fea tu r es
ICH2 Ar ch itectu r e
The ICH2 interface architecture ensures that the I/O subsystems, both PCI and the
integrated I/O features (for example, IDE, AC’97, and USB), receive adequate
bandwidths.
By placing the I/O bridge directly on the ICH2 interface, and no longer on the PCI bus,
the ICH2 architecture ensures that the I/O functions obtain the bandwidth necessary for
peak performance.
ICH2 P CI Bu s In ter fa ce
The ICH2 PCI provides the interface to a PCI bus interface operating at 33MHz. This
interface implementation is compliant with PCI 2.2 specification, supporting as many as
five external PCI masters in addition to the ICH2 requests. The PCI bus can reach a
data transfer rate of 133MB/sec. The maximum PCI burst transfer can be between
256 bytes and 4KB. It also supports advanced snooping for PCI master bursting, and
provides a prefetch mechanism dedicated for IDE read.
For a list of ICH2 interrupts, see the table on page 60.
SMBu s Con tr oller
The System Management (SM) bus is a two-wire serial bus that runs at a maximum of
100kKHz. The SMBus host interface allows the processor to communicate with SMBus
slaves and an SMBus slave interface that allows external masters to activate
power-management events. The bus connects to sensor devices that monitor some of the
hardware functions of the system board, both during system boot and run-time.
MaxiLife ASIC, see page 51.
Low P in Cou n t In ter fa ce
The ICH2 implements the LPC interface 1.0 specification.
En h a n ced USB Con tr oller
The USB controller provides enhanced support for the Universal Host Controller
Interface (UHCI). This includes support that allows legacy software to use a USB-based
keyboard and mouse. The USB supports four stacked connectors on the back panel.
These ports are built into the ICH2, as standard USB ports.
The ICH2 is USB 1.1 compliant.
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Input/output Controller Hub 2 (82801BA)
USB works only if you’ve enabled the USB interface within the HP Setup program.
Currently, only Microsoft Windows 95 SR2.1, Windows 98, and Windows 2000 provide
USB support.
AC’97 Con tr oller
The AC’97 controller is a single-chip CS4299 audio controller that provides full audio
features for the HP Workstation x2100.
IDE Con tr oller
The IDE controller is implemented as part of the ICH2 chip and has PCI-Master
capability. Two independent ATA/100 IDE channels are provided with two connectors
per channel. You can connect two IDE devices (one master and one slave) per channel. To
guarantee data transfer integrity, you must use Ultra-ATA cables for Ultra-ATA modes
(Ultra-ATA/33, Ultra-ATA/66, and Ultra-ATA/100).
The PIO IDE transfers as fast as 14MB/sec, and the system supports Bus Master IDE
transfer rates of as fast as 66MB/sec. The IDE controller integrates 16 x 32-bit buffers
for optimal transfers.
You can mix a fast and a slow device (for example, a hard disk and a CD-ROM) on the
same channel without affecting the performance of the faster device. The BIOS
automatically determines the fastest configuration that each device supports.
DMA Con tr oller
The seven-channel DMA controller incorporates the functionality of two 82C37 DMA
controllers. Channels zero to three are for 8-bit count-by-byte transfers, whereas
channels five to seven are for 16-bit count-by-word transfers. (For allocated DMA
DMA channels to support fast Type-F transfers.
The ICH2 DMA controller supports the LPC DMA. The LPC interface supports Single,
Demand, Verify, and Incremental modes. Channels zero to three are 8-bit, whereas
channels five to seven are 16-bit. Channel four is reserved as a generic bus master
request.
In ter r u p t Con tr oller
The interrupt controller is equivalent in function to the two 82C59 interrupt controllers.
The two interrupt controllers are cascaded so that 14 external and 2 internal interrupts
are possible. In addition, the ICH2 supports a serial interrupt scheme and also
implements the I/O APIC controller. The table on page 60 shows how the master and
slave controllers are connected.
Tim er /Cou n ter Block
The timer/counter block contains three counters that are equivalent in function to those
found in one 82C54 programmable interval counter/timer. These three counters provide
the system timer function and speaker tone. The 14.318MHz oscillator input provides
the clock source for these three counters.
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Ad va n ced P r ogr a m m a ble In ter r u p t Con tr oller
You can use the APIC, which is incorporated in the ICH2, in either single-processor or
multiprocessor systems, whereas the standard interrupt controller supports only
single-processor systems.
Rea l Tim e Clock
The RTC is 146818A-compatible, with 256 bytes of CMOS. The RTC performs two key
functions:
•
•
Keeps track of the time
Stores system data
The RTC operates on a 32.768KHz crystal and a separate 3V lithium battery that
provides up to seven years of protection for an unplugged system. The RTC also supports
two lockable memory ranges. By setting bits in the configuration space, you can lock two
8-byte ranges to read and write accesses. This procedure prevents unauthorized reading
of passwords or other security information. Another feature is a date alarm that allows
for a schedule wake-up event as much as 30 days in advance.
En h a n ced Pow er Ma n a gem en t
The ICH2’s power-management functions include enhanced clock control, local and
global monitoring support for 14 individual devices, and various low-power (suspend)
states. A hardware-based thermal management circuit permits software-independent
entry points for low-power states.
The ICH2 includes full support for the Advanced Configuration and Power Interface
(ACPI) specifications.
Cr ysta l CS4299 In tegr a ted P CI Au d io
Based on the earlier crystal audio controller, the CS4299 extends these features to
include, among many other enhancements, PC’98 and PC’99 compliancy for multimedia
desktops that require high-quality audio.
Features of the CS4299 include:
•
•
•
•
•
•
•
•
AC’97 2.1 compatibility
Industry-leading mixed-signal technology
20-bit stereo digital-to-analog converter and 18-bit analog-to-digital converter
High-quality pseudo-differential CD input
Mono microphone input
Analog line-level stereo inputs for LINE IN
Stereo line-level output
Compliance with Microsoft’s PC’98 and PC’99 audio performance requirements
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Input/output Controller Hub 2 (82801BA)
The CS4299 introduces a new architecture that is different from the one used with the
CS4280-CS4297 pair.
Figu r e 2-9
CS4280-CS4297 a n d CS4299 Ar ch itectu r e
Previous
Architecture
New
Architecture
North
Bridge
North
Bridge
PCI Slots
South
Bridge
PCI Bus
South
Bridge
CS4280 digital
controller
Audio controller link
CS4299
Audio controller link
CS4297
Devices On Th e SMBu s
The SMBus is a subset of the I2C bus. It is a two-wired serial bus that runs at a
maximum speed of 100KHz. The SMBus monitors some of the system board’s hardware
functions (for example, voltage levels, temperature, fan speed, memory presence, and
type), both at system boot and during normal run-time. The SMBus controller, located in
the ICH2, controls the SMBus.
The following devices are connected to the SMBus:
•
•
•
•
•
•
•
LCD status panel
One serial EEPROM MaxiLife (also includes backup values of CMOS settings)
PCI slot 5 ready for Alert-On LAN (AOL) from a hardware level
ICH2 SMBus master controller 100KHz maximum
MaxiLife for hardware management, bus master controller
One LM75 thermal sensor on the system board
One ADM1024 hardware-monitoring sensor
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System Board
Input/output Controller Hub 2 (82801BA)
•
RIMM serial EEPROM
Figu r e 2-10
Devices on th e SMBu s
Intel Pentium IV
Processor
with L2 cache memory
System Bus
I850 Memory
Controller Hub
(MCH)
82840-QP
HUB LINK 8
(233MB/s data
transfer rate)
I/OControllerHub
(ICH2) 82801BA
IDE
Controller
PCI bridge
CS audio
codec
(CS4299)
4 x USB
Controller
SMBus
Controller
DMA
Controller
Fans
MaxiLife
Monitor-
ing Chip
LCD
Status
Panel
Serial
EEPROM
ICH2 SMBu s Ma ster Con tr oller
The ICH2 provides a processor-to-SMBus controller. All access performed to the SMBus
occurs through the ICH2 SMBus interface. Typically, the processor has access to all the
devices connected to the SMBus.
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RIMM Sock ets
Each RIMM socket is connected to the SMBus. The 168-pin RIMM modules include a
256-byte I2C serial EEPROM. The first 128 bytes contain general information, including
the DRAM chips’ manufacturer’s name, RIMM speed rating, RIMM type, and so on. You
can use the second 128 bytes of the serial EEPROM to store data online.
AS98127F
The AS98127 chip is a hardware-monitoring sensor dedicated to the processor
temperature. This chip uses the thermal diodes integrated into each processor cartridge
and makes the temperature information available through the SMBus. It also monitors
processor power supply voltages.
Ser ia l EEP ROM
This is the nonvolatile memory that holds the default values for the CMOS memory (in
the event of battery failure).When you install a new system board, the serial EEPROM
will have a blank serial number field. The BIOS automatically detects this, and the
system prompts you for the serial number printed on the identification label on the back
of the workstation.
The computer uses 16KB of serial EEPROM implemented within two chips. Serial
EEPROM is ROM in which the application of appropriate electrical signals can return
one byte at a time to its unprogrammed state. In effect, you can make serial EEPROM
behave like very slow, nonvolatile RAM. It is used for storing the tattoo string, the serial
number, and the parameter settings for the Setup program as well as MaxiLife
firmware.
LM75 Tem p er a tu r e Sen sor
The LM75 temperature sensor and alarm reside on the system board. The sensor
measures the temperature in various areas of the system board. The system uses this
information to regulate fans.
HP Ma xiLife Ha r d w a r e-m on itor in g Ch ip
MaxiLife is a hardware-monitoring chip on the system board. Its functions include:
•
•
•
•
•
•
•
On/off and reset control
Status panel management (lock button, LEDs)
Hardware monitoring (temperature and voltage)
Early diagnostics (CPU, memory, PLLs, boot start)
Run-time diagnostics (CPU errors)
Fan speed regulation
Other miscellaneous functions (such as special OK/FAIL symbols based on a smiling
face)
Figu r e 2-11
HP Ma xiLife Ha r d w a r e-Mon itor in g Ch ip
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The integrated microprocessor includes the following:
•
•
•
•
•
•
Synopsys cell based on Dallas “8052” equivalent
2KB boot ROM
256 bytes of data RAM
I2C cell
Analog-to-Digital (ADC) with five entries
Additional glue logic for interrupt control, fan regulation, and a status panel control
MaxiLife downloads its code in 96 milliseconds from an I2C serial EEPROM. The total
firmware (MaxiLife 8051-code, running in RAM) size is 14KB. As it exceeds the 2KB
program RAM space, a paging mechanism swaps code as necessary, based on a 512-byte
buffer. The first 2KB pages of firmware code is crucial because it controls the initial
power on/reset to boot the system. This initial page is checked with a null-checksum test
and the presence of MaxiLife markers (located just below the 2KB limit).
MaxiLife is not accessible in I/O space or memory space of the system platform, but only
through the SMBus (which is a subset of the I2C bus), via the ICH2. Its I2C cell may
operate either in slave or master mode, switched by firmware, or automatically in the
event of Arbitration loss.
As a monitoring chip, MaxiLife reports critical errors at start-up, and is therefore
powered by Vstandby (3.3V) power. For MaxiLife to work, the workstation must be
connected to a grounded outlet. This enables the workstation’s hardware-monitoring
chip to be active, even if the system has been powered off.
Test Sequ en ce An d Er r or Messa ges
For detailed information about the different test sequences and error messages, see
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Ma xiLife Ar ch itectu r e
The MaxiLife chip continuously monitors temperature and voltage sensors located in
critical regions on the system board. This chip receives data about the various system
components via a dedicated I2C bus, which is a reliable communications bus to control
the integrated circuit boards.
Figu r e 2-12
Ma xiLife Ar ch itectu r e
LCD Status Panel
Serial
EEPROM
Temperature
Sensor
Voltage Sensor
System Fans
Speed up/slow
down
HP MaxiLife
I2C Bus
Memory Memory
Hardware-
monitoring
ASIC
AGPset
NOTE
MaxiLife is powered by VSTBY. Therefore, MaxiLife is functional as soon as the power
cord is plugged in.
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Devices On Th e LP C Bu s
Figu r e 2-13
Devices on th e LP C Bu s
Intel Pentium IV
Processor
System Bus
I850 Memory
Controller
Hub (MCH)
82840-QP
HUB LINK 8
I/OControllerHub
(ICH2) 82801BA
PCI bridge
IDE
Controller
CS audio
codec
4 x USB
Controller
(CS4299)
SMBus
Controller
DMA
Controller
Super
I/O
NS 87364
Keyboard,
mouse,
and floppy
LPC / FWH Link
Paralleland
serial ports
FirmWare
Hardware
(FWH) 82802
Th e Su p er I/O Con tr oller
The Super I/O chip (NS 87364) provides control for two FDD devices, two serial ports,
one bidirectional multimode parallel port, and a keyboard and mouse controller.
Device
Super I/O
In d ex
Da ta
2Eh
2Fh
Ser ia l/Pa r a llel Com m u n ica tion s Por ts
and are buffered by 16550A UARTs, with 16-byte FIFOs. You can program them as
COM1, COM2, COM3, COM4, or you can disable them.
IEEE 1284. You can program the port as LPT1, LPT2, or you can disable it. It can
operate in the following modes:
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Input/output Controller Hub 2 (82801BA)
•
•
•
•
Standard mode (PC/XT, PC/AT, and PS/2 compatible).
Bidirectional mode (PC/XT, PC/AT, and PS/2 compatible).
Enhanced mode (enhanced parallel port, EPP, compatible).
High-speed mode (MS/HP extended capabilities port, ECP, compatible).
F DC
The integrated floppy disk controller (FDC) supports any combination of two of the
following: tape drives, 3.5-inch flexible disk drives, 5.25-inch flexible disk drives. It is
software- and register-compatible with the 82077AA, and IBM-compatible. It has an A
and B drive-swapping capability and a non-burst DMA option.
Keyboa r d An d Mou se Con tr oller
The computer has an 8042-based keyboard and mouse controller. See page 113 for
connector pin layouts.
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System Board
FirmWare Hub (82802AB)
Fir m Wa r e Hu b (82802AB)
The FWH (also known as flash memory) is connected to the LPC bus. It contains 4Mbit
(512KB) of flash memory.
The hardware features of the FWH include:
•
Random Number Generator (RNG)
Five General Purpose Inputs (GPI)
Register-based block locking
Hardware-based locking
•
•
•
An integrated combination of logic features and nonvolatile memory:
•
•
•
Enables better protection for the storage and update of system code and data.
Adds flexibility through additional GPIs.
Allows for quicker introduction of security/manageability features.
The following table outlines the available FWH features
Fea tu r e
Fea tu r e
Two configurable interfaces:
•
•
Platform compatibility:
•
•
—
—
Enables security-enhanced platform
infrastructure
—
—
FWH interface for system operation
Address/Address Multiplexed (A/A Mux)
interface
Part of the Intel I840 chipset
FWH interface mode:
4Mbits of flash memory for system code/data
nonvolatile storage:
—
—
—
Five signal communication interface supporting
x8 reads and writes
—
—
Symmetrically blocked, 64KB memory
sections
Register-based read and write protection for each
code/data storage blocks
Automated byte program and block erase
through an integrated Write State
Machine (WSM)
Five additional GPIs for system design and
flexibility
—
—
A hardware RNG
Integrated Command User Interface (CUI) for
requesting access to locking, programming, and
erasing options. Also handles requests for data
residing in status, ID, and block lock registers.
—
Operates with 33MHz PCI clock and 3.3V I/O
•
A/A Mux Interface/Mode, supporting:
•
Power supply specifications:
—
—
11-pin multiplexed address and 8-pin data I/O
interface
—
—
Vcc: 3.3V +/- 0.3V
Vpp: 3.3V and 12V for fast programming,
80ns
Fast on-board or out-of-system programming
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FirmWare Hub (82802AB)
Fea tu r e
Fea tu r e
Case temperature operating range
•
Industry standard packages:
•
—
40L TSOP or 32L PLCC
The FWH includes two hardware interfaces:
•
•
FWH interface
A/A Mux interface
The Interface Configuration (IC) pin on the FWH provides the control between these
interfaces. You must select the interface mode prior to power-up or before return from
reset (RST# or INIT# low to high transition).
The FWH interface works with the ICH2 during system operation, while the A/A Mux
interface is designed as a programming interface for component preprogramming.
An internal CUI serves as the control center between the FWH and A/A Mux interfaces,
and internal operation of the nonvolatile memory. A valid command sequence written to
the CUI initiates device automation. An internal WSM automatically executes the
algorithms and timings necessary for block erase and program operations.
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System Board
System Bus
System Bu s
The system bus of the Pentium IV processor is implemented in the Gunning Transceiver
Logic (GTL)+ technology. This technology features open-drain signal drivers that are
pulled up through resistors at bus extremities to the operating voltage of the processor
core. These resistors also act as bus terminators and are integrated in the processor and
in the 82850 MCH.
Figu r e 2-14
Th e System Bu s
Intel Pentium IV
Socket 423
Processor
Address (32)
Control
Data (64)
100MHz two-way sys-
tem bus (data bus runs at
4 x 100MHz, 3.2GB/s
transfer rate)
AGP 4x Bus
(133MHz
(1GB/sec data
transfer rate)
1.5V
AGP
Pro
850
Memory
Controller Hub
(MCH)
Dual Rambus channel
4 on boa r d RIMM
sock ets
su p p or tin g
Connector
3.2GB/s at
400MHz data
transfer rate)
82850
RDRAM m em or y
HUB LINK 8
(266MB/s
data transfer
rate)
I/O Controller Hub
(ICH) 82801AA
The supported operating frequency of the GTL+ bus for the Pentium IV is 100MHz. The
width of the data bus is 64 bits, whereas the width of the address is 32 bits. Data bus
transfers occur at four times the system bus, at 400MHz. Along with the operating
frequencies, the processor voltage is set automatically.
The control signals of the system bus allow the implementation of a “split -transaction”
bus protocol. This allows the Pentium IV processor to send its request (for example, for
the contents of a given memory address) and release the bus, rather than waiting for the
result. Therefore, processor can accept another request. The MCH, as the target device,
then requests the bus again when it is ready to respond, and sends the requested data
packet. As many as four transactions can be outstanding at any given time.
In tel Pen tiu m IV P r ocessor
The Pentium IV processor has several features that enhance performance:
•
Data bus frequency of 400MHz
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System Board
System Bus
•
•
Dual independent bus architecture, which combines a dedicated 64-bit Level 2 cache
bus (supporting 256KB), plus a 64-bit system bus that enables multiple
simultaneous transactions
MMX2 technology, which gives higher performance for media
communications, and 3D applications
•
•
Dynamic execution to speed up software performance
Internet Streaming SIMD Extensions 2 (SSE2) for enhanced floating point and 3D
application performance
•
Uses multiple low-power states, such as AutoHALT, Stop-Grant, Sleep, and Deep
Sleep to conserve power during idle times
The Pentium IV processor is packaged in a pin grid array (PGA) that fits into a PGA423
socket (423-pin Zero Insertion Force—ZIF—socket).
P r ocessor Clock
The 100MHz system bus clock is provided by a PLL. The processor core clock is derived
from the system bus by applying a ratio. This ratio is fixed in the processor. The
processor then applies this ratio to the system bus clock to generate its CPU core
frequency.
Bu s Fr equ en cies
The system board contains a 14.318MHz crystal oscillator. This frequency is multiplied
to 133MHz by a phase-locked loop. An internal clock multiplier within the processor
further scales this number.
The bus frequency and the processor voltage are set automatically.
Volta ge Regu la tion Mod u le (VRM)
One VRM is integrated on the system board, complying with VRM specification 9.0. The
system supports high-current and low-voltage processors.
The processor requires a dedicated power voltage to supply the CPU core and Level 2
cache. The processor codes through Voltage Identification (VID) pins with a required
voltage level of 1.30V to 2.05V. The VID set is decoded by the VRM on the system board
that in return supplies the required power voltage to the processor. Note, however, that
voltage may vary from one processor model to another.
Ca ch e Mem or y
The Pentium IV integrates the following cache memories on the same die as the
processor cache:
•
•
A trace instruction and Level 1 data cache. The trace cache is 4-way set associative.
A 256KB Level 2 cache. The Level 2 cache is 8-way associative.
Intel sets the amount of cache memory at the time of manufacture. You can’t change the
value.
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System Board
Assigned Device Interrupts
Assign ed Device In ter r u p ts
I/o Con tr oller Hu b In ter r u p ts
Ch ip -set In ter r u p t Con n ection
INTA INTB INTC INTD
Refer en ce
Na m e
REQ/
GNT
IDSEL
AD[xx]
Device
ID
AC’97 audio
CS4280
4
5
21
—
A
—
—
controller
(ICH2)
USB controller
AGP slot
—
—
—
0
—
16
22
A
A
C
—
B
—
—
A
—
—
B
J 34
J 37
—
PCI 32-bit slot #1
1
6
D
(ICH2)
PCI 32-bit slot #2
J 38
J 42
0
8
24
27
A
B
B
C
C
D
D
A
(ICH2)
PCI 32-bit slot #5
(LAN card)
5
11
(ICH2)
P CI 64-bit Hu b In ter r u p ts
In ter r u p t Requ ests (IRQ)
Refer en ce
Na m e
REQ/G
NT
IDSEL
AD[xx]
Device
ID
0
1
2
3
4
5
6
7
8
Ultra-Wide SCSI U160
controller
AIC-7892
2 (P64H)
9
25
— — — — — — — — A
PCI 32-bit slot #3
PCI 32-bit slot #4
J 39
J 40
1 (P64H)
0 (P64H)
4
7
20
23
— — — — A
B
C
D
—
A
B
C
D
— — — — —
In ter r u p t Con tr oller s
The system has an interrupt controller that is equivalent in function to that of two
82C59 interrupt controllers. The following table shows how the interrupts are connected
to the APIC controller. The IRQs are numbered sequentially, starting with the master
controller, and followed by the slave (both of 82C59 type).
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System Board
Assigned Device Interrupts
Although you can use the Setup program to change some of the settings, the following
address map isn’t completely BIOS dependent but is determined partly by the operating
system. Note that some of the interrupts are allocated dynamically.
AP IC Con tr oller
of d evice In p u t
In ter r u p t Sign a llin g on
In ter r u p t Sou r ce
(P IC
(AP IC
a
m od es)
m od e)
INTA - PCI slot 3 (32/33)
INTB - PCI slot 3 (32/33)
INTC - PCI slot 3 (32/33)
INTD - PCI slot 3 (32/33)
INTA - PCI slot 4 (32/33)
INTB - PCI slot 4 (32/33)
INTC - PCI slot 4 (32/33)
INTD - PCI slot 4 (32/33)
INTA - onboard SCSI controller
P64H
P64H
P64H
P64H
P64H
P64H
P64H
P64H
P64H
ICH2
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
INTA
BT_INT
BT_INT
BT_INT
BT_INT
BT_INT
BT_INT
BT_INT
BT_INT
BT_INT
INT
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
APIC bus
AGP - INTA, PCI Slot 1 - INTC, PCI
Slot 2 - INTA, PCI Slot 5 - INTB
PCI Audio - INTA, AGP - INTB, PCI
Slot 1 - INTD, PCI Slot 2 - INTB,
PCI Slot 5 - INTC
ICH2
INTB
INT
APIC bus
BT_INT, PCI Slot 1 - INTA, PCI
Slot 2 - INTC, PCI Slot 5 - INTD
ICH2
ICH2
INTC
INTD
INT
INT
APIC bus
APIC bus
USB - INTA, PCI Slot 1 - INTB, PCI
Slot 2 - INTD, PCI Slot 5 - INTA
Device on Primary IDE Channel
Device on Secondary IDE Channel
Serial Interrupt from Super I/O
ICH2
ICH2
ICH2
IRQ14
INT
INT
INT
APIC bus
APIC bus
APIC bus
IRQ15
SERIRQ
a. In PIC mode, the interrupts signaled to the P64H are chained as INTC to the ICH2.
Three major interrupt modes are available:
•
•
•
P IC m od e: This mode uses only legacy interrupt controllers, so only one processor
can be supported. Because this system has dual-processor capability, Windows NT
doesn’t choose this mode as the default. However, during Windows NT installation,
you can select this mode.
Vir tu a l w ir e m od e: This mode is implemented with APIC controllers in the ICH2
and P64H and used during boot time. The virtual wire mode allows the transition to
the symmetric I/O mode. In the virtual wire mode, only one processor executes
instructions.
Sym m etr ic I/O m od e: This mode is implemented with APIC controllers in the
ICH2 and P64H and allows for multiple processor operations.
NOTE
In PIC mode and virtual wire mode, PCI interrupts are routed to the INT line. In
symmetric I/O mode, PCI interrupts are routed to the I/O APIC controllers and
forwarded over an APIC bus to the processors.
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System Board
Assigned Device Interrupts
P CI IRQ Lin es
PCI devices generate IRQs using up to four PCI IRQ lines (INTA#, INTB#, INTC#, and
INTD#).
PCI interrupts can be shared; several devices can use the same interrupt. However,
optimal system performance is reached when minimizing the sharing of interrupts.
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System BIOS
Overview
Over view
This chapter summarizes the HP Workstation x2100’s Setup program and BIOS.
The BIOS is based on the core Phoenix BIOS, which includes 4Mbits of flash memory,
support for PCI Specification 2.2, suspend to RAM, and RIMM or DIMM memory
modules.
The BIOS includes a boot ROM for the 3COM 3C905C and HP LAN cards.
The system ROM contains the Power-On Self-Test (POST) routines and the BIOS: the
overview of the following:
•
•
•
Menu-driven Setup with context-sensitive help.
The address space, with details of the interrupts used.
POST routines, which are a sequence of tests the computer performs to ensure that
The system BIOS is identified by the version number IY.WM, where:
•
•
•
IY is a two-letter code indicating that it is for the x2100.
W is a one-digit code indicating the HP entity.
J G.W1.01US is the major BIOS version.
An example of a released version would look similar to the following: J G.W1.01US.
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System BIOS
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Usin g Th e HP Setu p p r ogr a m
To run the Setup program, press F2 while the initial HP logo displays, immediately after
restarting the workstation.
Alternatively, press Esc to view the summary configuration screen. By default, this
screen displays for 15 seconds, but pressing any key stops this delay.
The band at the top of the Setup screen offers the following menus: Main, Advanced,
Security, Boot, Power, and Exit. Use the left and right arrow keys to select these menus.
The following screens are examples of a BIOS configuration.
Ma in Scr een
The Main Screen shows a list of fields. To change a value press F7 or F8.
P h oen ixBIOS Setu p Utility
Ma in
BIOS Version:
Ad va n ced
Secu r ity
IC.11.02
Boot
Pow er
Exit
Item -Sp ecific Help
.
PnP OS
Reset Configuration Data:
[No]
[No]
System Time:
System Date:
[14:42:33]
[02/08/2000]
Key Click:
[Disabled]
Keyboard auto-repeat rate speed: [21.8 per Second]
Delay before auto-repeat:
[0.50
Second]
[On]
Numlock at Power-on:
F 1
Help
↑
↓
Select Item
Select Men u
F 7/F 8 Ch a n ge Va lu es
F 9
F 10
Setu p
Defa u lts
P r eviou s
ESC Exit
←
→
En ter Select > Su bm en u
Va lu es
Ad va n ced Scr een
The Advanced Screen doesn’t have the same structure as the Main Screen and Power
Screen. Instead of presenting a list of fields, it offers a list of submenus.
Advanced users use the Advanced Screen to carry out special system configurations.
Ma in
Ad va n ced
Secu r ity
Boot
Pow er
Exit
Item -Sp ecific Help
>> Processors, Memory, and Cache
>> Floppy Disk Drives
>> IDE Devices
.
>> Integrated USB Interface
>> Integrated I/O Ports
>> Integrated Audio Device
>> AGP Configuration (Video)
>> PCI Device, slot #1
>> PCI Device, slot #2
>> PCI Device, slot #3
>> PCI Device, slot #4
>> PCI Device, slot #5
>> Integrated LAN
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System BIOS
Overview
P r ocessor s, Mem or y An d Ca ch e
Ad va n ced
P r ocessor s, Mem or y, a n d Ca ch e
Item -Sp ecific Help
Processor Type
CPU Speed
Pentium (R) 4
1500MHz
Microcode update version
Memory Caching
[F24/4]
[Enabled]
[ECC]
a
Memory Error Checking
a. Only if the system detects ECC modules.
F lop p y Disk Dr ives
Ad va n ced
F lop p y Disk Dr ives
Item -Sp ecific Help
Floppy Disk Controller
Floppy Disk Drive A
Floppy Disk Drive B
[Enabled]
[1.44, 3 ”]
[Not installed]
IDE Devices
Ad va n ced
IDE Devices
Item -Sp ecific Help
>>
>>
IDE Primary Master Device
IDE Primary Slave Device
[None]
[None]
>>
>>
IDE Secondary Master Device
IDE Secondary Slave Device
[None]
[None]
>>
>>
Large Disk Access Method
Integrated IDE Controller
[NT/DOS]
[Both Enabled]
IDE P r im a r y Ma ster Device
Ad va n ced
IDE P r im a r y Ma ster Device (HD 2564)
Item -Sp ecific Help
Type
Multisector transfer
LBA Mode Control
32 bit I/O
Transfer Mode
ULTRA DMA Mode
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System BIOS
Overview
In tegr a ted USB In ter fa ce
Ad va n ced
In tegr a ted USB In ter fa ce
Item -Sp ecific Help
USB Controller
Legacy Keyboard Emulation
[Auto]
[Disabled]
In tegr a ted I/O Por ts
Ad va n ced
In tegr a ted I/O Por ts
Item -Sp ecific Help
Parallel Port
[Auto]
[ECP]
[Auto]
[Auto]
Parallel Port Mode
Serial Port A
Serial Port B
In tegr a ted Au d io Device
Ad va n ced
In tegr a ted Au d io Device
[Enabled]
Item -Sp ecific Help
Item -Sp ecific Help
Item -Sp ecific Help
Integrated Audio
AGP Con figu r a tion (Vid eo)
Ad va n ced
AGP Con figu r a tion (Vid eo)
Graphic Aperture
[64MB]
P CI Device, Slot #1
Ad va n ced
a
P CI Device, Slot 1
Option ROM Scan
Bus Master
Bus Latency Timer
[Auto]
[Disabled]
[0040h]
a. PCI Slot #x have the same options as above. PCI Device, Slot 1 is only
an example.
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System BIOS
Overview
In tegr a ted LAN
Ad va n ced
In tegr a ted LAN
Item -Sp ecific Help
Integrated Network:
Option ROM Scan
Bus Master
[Enabled]
[Enabled]
[Disabled]
[0020h]
Bus Latency Timer
Secu r ity Scr een
Submenus let you change the characteristics and values of the:
•
•
•
•
•
systems administrator password
user password
power-on password
boot device security
hardware protection
Ma in
Ad va n ced
Secu r ity
Clear
Boot
Pow er
Exit
Item -Sp ecific Help
.
Administrator Password
Set Administrator Password [Enter]
Clear Both Passwords
[Enter]
User Password
Set User Password
Clear
[Enter]
Power-on Password
[Disabled]
Start from Floppy
Start from CD-ROM
Start from HDD
[Enabled]
[Enabled]
[Enabled]
>>
Hardware Protection
Ha r d w a r e P r otection
Secu r ity
Item -Sp ecific
Help
Ha r d w a r e P r otection
Write on Floppy
Disks
[Unlocked]
Secured Setup
[No]
Configuration
Hard Disk Boot Sector
[Unlocked]
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System BIOS
Overview
Boot Scr een
This screen lets you select the order of the devices in which you want the BIOS to
attempt to boot the operating system:
•
•
Hard disk drives
Removable devices
The operating system assigns drive letters to these devices in the order that you specify.
During POST, if the BIOS unsuccessfully boots from one device, it attempts to boot from
the next device on the Boot Device Priority list until it finds an operating system.
Ma in
Ad va n ced
Secu r ity
Boot Pow er
Exit
Item -Sp ecific Help
Quickboot Mode
[Enabled]
Display Option ROM Messages [Enabled]
Boot Device Priority
>
Pow er Scr een
This screen lets you set the Standby Delay and Suspend Delay modes. Standby mode
slows down the processor, whereas Suspend mode saves energy. These options are
available only with Windows 95 RTM. For other operating systems (for example,
Windows 95 SR 2.5, Windows 98, and Windows 2000), use the control panel for similar
options.
Modem Ring enables or disables the system’s ability to return to full speed after an
Interrupt Request (IRQ) is generated. Network Interface enables or disables the
system’s ability to return to full speed after the network interface receives a specific
command.
Ma in
Ad va n ced
Secu r ity
Boot
Pow er
Exit
Item -Sp ecific Help
Standby Delay
Suspend Delay
[Disabled]
[Disabled]
Suspend Wakeup
Modem Ring
Network Interface
[Enabled]
[Enabled]
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System BIOS
Updating The System BIOS
Up d a tin g Th e System BIOS
Workstation.
Instructions for updating the BIOS accompany the downloaded BIOS files and a BIOS
flash utility (flash.txt).
how the system BIOS flash operates.
Figu r e 3-1
System BIOS F la sh P r ocess
Flash
BIOS
Boot
from
floppy
disk
Reboot
Flash
MaxiLife
Workstation
(press a key)
Workstation
powers off
automaticall
Workstation
powers on
automaticall
Workstation
Boots
CAUTION
Don’t turn off the computer until the system BIOS update procedure has completed,
successfully or not; otherwise, irrecoverable damage to the ROM might occur.
Restor in g BIOS Defa u lt Settin gs
BIOS and configuration issues may cause suspected hardware errors. If the BIOS
settings are wrong, perform the following steps to restore the BIOS to its default setting:
1. To access the Setup program, press F2 while the initial HP logo displays immediately
after restarting the workstation.
2. Press F9 to load the default settings from the Setup program.
3. In the main menu, set the Reset Configuration Data to Yes.
Take note of the system setup before you make any modifications to the BIOS.
If You For get Th e Ad m in istr a tor Pa ssw or d
1. Turn off the workstation, disconnect the power cord and all cables, then remove the
cover.
2. Set switch 9 on the system board switch block to ON.
3. Replace the power cord, and restart the workstation.
4. When the Passwords have been clearedmessage appears, turn off the
workstation.
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System BIOS
Updating The System BIOS
5. Remove the power cord, and reset switch 9 back to OFF.
6. Replace the workstation’s cover, turn on the workstation, and let it complete its
startup routine.
7. After POST completes, press F2 when prompted to use the Setup program.
8. Set the administrator and new user passwords.
9. To save the new password and exit Setup, press Esc or select Exit Menu.
Clea r in g Th e CMOS
1. Turn off the workstation, disconnect the power cord and all cables, then remove the
cover.
2. Set the system board switch 8 to ON.
3. Replace the cover, and reconnect the power cord and video cable.
4. Reboot the workstation. A message similar to the following
will appear:
“Configuration has been cleared, set switch Clear to the ON position
before rebooting.”
5. Turn off the workstation, disconnect the power cord and video cable, and remove the
cover.
6. Set the system board switch 8 to OFF.
7. Replace the cover, and reconnect the power cord and data cables.
8. Turn on the workstation. Press F2 to run Setup, then press F9. The system
automatically downloads and saves the CMOS default values.
9. To save the configuration and exit Setup, press Esc .
Recover in g Th e BIOS (Cr isis Mod e)
If the BIOS is corrupted and you can’t use the standard flash, use the BIOS Recovery
Mode (exceptional BIOS recovery operation) to restore the BIOS.
1. Obtain a bootable DOS floppy disk.
2. Copy the BIOS files onto the floppy disk. For information about how to download the
system BIOS, see page 70.
3. Create (or edit) the autoexec.bat file, which should contain the following line of text:
“phlash /c /mode=3 /s IY.W1.XX.FUL”
(Rename the BIOS filename with the filename on the floppy disk.)
4. Turn off the workstation, disconnect the power cord, and remove the cover.
5. Set switch 7 to ON.
6. Insert the floppy disk into the floppy disk drive.
7. Reconnect the power cord, and turn on the workstation.
8. The workstation boots from the floppy disk, then flashes the BIOS. During the flash
process, the screen remains blank. When you hear one long beep, the recovery
process is finished.
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System BIOS
Updating The System BIOS
9. Turn off the workstation. Remove the floppy disk from the drive.
Remove the power cord.
10. Set switch 7 back to OFF.
11. Replace the cover, reconnect the power cord, then reboot the
workstation.
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System BIOS
BIOS Addresses
BIOS Ad d r esses
This section provides a summary of the main features of the HP system BIOS. This is
software that provides an interface between the computer hardware and the operating
system. For the procedure to update the system ROM firmware, see page 70.
System Mem or y Ma p
Reserved memory that accessory boards use must reside in the area from C8000h to
EFFFFh.
0000 0000 - 0000 03FF
0000 0400 - 0000 04FF
0000 0500 - 0009 FC00
0009 FC00 - 0009 FFFF
000A_0000 - 000B_FFFF
Real-mode IDT
BIOS data area
Used by operating system
Extended BIOS data area
Video RAM or SMRAM (not visible unless
in SMM)
000C 0000 - 000C 7FFF
000C 8000 - 000F FFFF
Video ROM (VGA ROM)
Adapter ROM, RAM, memory-mapped
registers, BIOS
000E 0000-000F FFFF
0001 0000-000F FFFF
0010 0000-001F FFFF
0020 0000-003F FFFF
0040 0000-007F FFFF
0080 0000-7FFF FFFF
FECO 0000
128KB BIOS (Flash/Shadow)
Memory (1MB to 16MB)
Memory (16MB to 32MB)
Memory (32MB to 64MB)
Memory (64MB to 128MB)
Memory (128MB to 2GB)
I/O APIC
FEEO 0000
Local APIC (each CPU)
512KB BIOS (Flash)
FFF8 0000-FFFF FFFF
HP I/O Por t Ma p (I/O Ad d r esses Used By Th e System , if
con figu r ed )
You access peripheral devices, accessory devices, and system controllers through the
system I/O space, which isn’t located in system memory space. The 64KB of addressable
I/O space comprises 8-bit and 16-bit registers (called I/O ports) located in the various
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System BIOS
BIOS Addresses
system components. When you install an accessory board, ensure that the selected I/O
address space is in the free area of the space reserved for accessory boards (100h to
3FFh).
Default Values for
I/O Address Ports
Function
0000 - 0CF7
0020 - 0021
002E - 002F
0040 - 0043
0060, 0064
0061
DMA controller 1
Master interrupt controller (8259)
Super I/O
Timer 1
Keyboard controller (reset, slow A20)
Port B (speaker, NMI status, and control)
Bit 7: NMI mask register
RTC and CMOS
0070
0070 - 0071
0080
Manufacturing port (POST card)
DMA low page register
PS/2 reset and Fast A20
Slave interrupt controller
DMA controller 2
0081 - 0083, 008F
0092
00A0 - 00A1
00C0 - 00DF
00F0 - 00FF
0170 - 0177
01F0 - 01F7
0278 - 027F
02E8 - 02EF
02F8 - 02FF
0372 - 0377
Coprocessor error
Free (IDE secondary channel)
IDE primary channel
LPT 2
Serial port 4 (COM4)
Serial port 2 (COM2)
Free (IDE secondary channel, secondary floppy disk
drive)
0378 - 037F
03B0 - 03DF
03E8 - 03EF
03F0 - 03F5
03F6
LPT1
VGA
COM3
Floppy disk drive controller
IDE primary channel
Floppy disk drive controller
COM1
03F7
03F8 - 03FF
04D0 - 04D1
0778 - 077F
0CF8 - 0CFF
C000 -
Interrupt edge/level control
LPT1 ECP
PCI configuration space
Power management I/O space and ACPI registers
SMBus I/O space
C100 - C10F
DMA Ch a n n el Con tr oller s
The system permits only I/O-to-memory and memory-to-I/O transfers. The hardware
configuration doesn’t allow I/O-to-I/O or memory-to-memory transfers.
The system controller supports seven DMA channels, each with a page register that
extends the channel’s addressing range to 16MB.
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System BIOS
BIOS Addresses
The following table shows how the system allocates DMA channels.
DMA con tr oller
Ch a n n el
DMA 0
DMA 1
DMA 2
DMA 3
DMA 4
DMA 5
DMA 6
DMA 7
F u n ction
Free
Free if not used for parallel port in Setup
Floppy disk drive controller
Free if not used for parallel port in Setup
Used to cascade DMA channels 0-3
Free
Free
Free
In ter r u p t Con tr oller s
The system’s interrupt controller is equivalent in function to two 82C59 interrupt
controllers. The following table shows how the interrupts are connected to the APIC
controller. The IRQs are numbered sequentially, starting with the master controller and
followed by the slave (both of 82C59 type).
I/O APIC Input
INTIN0
IRQ
IRQ Description
ICH
INTIN1
IRQ1
Super I/O keyboard controller
ICH system timer
INTIN2
IRQ0
INTIN3
IRQ3
Super I/O - Used by serial port if enabled
Super I/O - Used by serial port if enabled
Free if not used for parallel port or audio
Super I/O - floppy disk controller
Super I/O - LPT1
INTIN4
IRQ4
INTIN5
IRQ5
INTIN6
IRQ6
INTIN7
IRQ7
INTIN8
IRQ8
ICH - RTC
INTIN9
IRQ9
Available for PCI devices
INTIN10
INTIN11
INTIN12
INTIN13
INTIN14
INTIN15
INTIN16
INTIN17
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
PCINTA
PCINTB
Available for PCI devices
Available for PCI devices
Super I/O - mouse
Coprocessor
ICH - Integrated IDE Controller (primary)
ICH - Integrated IDE Controller (secondary)
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System BIOS
BIOS Addresses
I/O APIC Input
INTIN18
IRQ
IRQ Description
PCINTC
PCINTD
TFPC IRQ
SCI IRQ
INTIN19
INTIN20
INTIN21
INTIN22
not
connected
INTIN23
ICH SMI
(not used)
Three major interrupt modes are available:
•
P IC m od e: This mode uses only legacy interrupt controllers, so the system can
support only one processor. You can select this mode when you install Windows NT.
•
Vir tu a l w ir e m od e: This mode, which is implemented using the 82C59 interrupt
and the I/O APIC controller, is used during boot time. The virtual wire mode allows
the transition to the symmetric I/O mode. In the virtual wire mode, only one
processor executes operations.
•
Sym m etr ic I/O m od e: This mode is implemented using the I/O APIC controller and
allows for multiple processor operations.
NOTE
In PIC mode and virtual wire mode, PCI interrupts are routed to the INT line. In
symmetric I/O mode, PCI interrupts are routed to the I/O APIC controllers and
forwarded over an APIC bus to the processors.
P CI IRQ Lin es
PCI devices generate IRQs using up to four PCI IRQ lines (INTA#, INTB#, INTC#, and
INTD#).
PCI interrupts can be shared; several devices can use the same interrupt. However,
optimal system performance is reached when minimizing the sharing of interrupts.
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4
Tests An d Er r or Messa ges
This chapter describes:
•
•
•
•
MaxiLife firmware test sequences and error messages
Preboot diagnostics error codes
Power-On Self-Test (POST) routines, which the computer’s ROM BIOS contains
Error messages and suggestions for corrective action
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Tests And Error Messages
MaxiLife Test Sequence And Error Messages
Ma xiLife Test Sequ en ce An d Er r or Messa ges
When you turn on the workstation, the system initiates the normal startup sequence,
which consists of the following steps:
•
•
•
•
Basic preboot diagnostics
BIOS launch
POST phase
Operating system boot phase
If the system detects any errors during the startup sequence, MaxiLife won’t necessarily
freeze the system. However, some critical hardware errors are fatal to the system and
prevent the system from starting. (For example, CPU socket and power supply
malfunctions can prevent the system from working.)
The system detects non-crucial errors both during preboot diagnostics and POST, in
which the BIOS boot process returns an error code. The system detects some errors only
during POST sequence; these errors produce the same process.
Finally, while the workstation is working, the system can report fan and temperature
controls. (For example, the system can report a fan error if a fan cable is disconnected.)
This type of error disappears as soon as you fix the problem (for example, reconnect the
fan cable).
The next sections describe the different diagnostics.
Ba sic P r e-boot Dia gn ostics
The first diagnostic, called basic preboot diagnostics, runs to check the presence of the
processors or terminators, power supply, hardware monitoring, and thermal sensors. If
you have a power cord connected to the workstation, the basic preboot diagnostics are
activated.
The preboot diagnostic tests run in order of priority, according to their importance to
computer functions.
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Tests And Error Messages
MaxiLife Test Sequence And Error Messages
On the HP Workstation x2100, the first detected error displays a message on the LCD
status panel. If an error occurs, one of the following screens displays.
Figu r e 4-1
Possible Er r or Messa ges
Control of some voltages:
12V, 3.3V, 1.8V, 2.5V, -5V
Presence of processor
ERROR
ERROR
Power Supply
CPU Socket
Missing or incorrectly installed
processor
If a power supply error occurs, a
cause could reside in the power
supply cabling or circuits
Figu r e 4-2
P r eboot Dia gn ostics Er r or
CPU or Terminator
Vcc State (5V)
Voltage 12V, 3.3V, 1.8V, 2.5V
Voltage CPU1
MaxiLife
Firmware
I2C Bus
System
Memory
Hardware
Monitoring
Temperature
Sensors
An error has been detected when
checking the processor. The
displayed error message could
indicate a missing or incorrectly
connected processor.
LCD Status
Panel
ERROR
CPU Socket
The following table shows the test sequence carried out, the type of error message, and
the action to take.
Ta ble 4-1
Test
Er r or Cod e
CPU socket
Beep Cod es
Action to Ta k e
Presence a processor
1
2
Check that the processor and
correctly installed
Control of some voltages: 12V,
3.3V, 1.8V, 2.5V
Power supply
Check the power supply cable
and connectors, and processor
Check the hardware monitoring
Check thermal sensor
No HW monitoring
Therm. sensor 90
Therm. sensor 92
System board problem
System board problem
System board problem
Check thermal sensor
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Tests And Error Messages
MaxiLife Test Sequence And Error Messages
P r e-boot Dia gn ostics Er r or Cod es
When a failure occurs prior to the operating system loading, the workstation beeps three
times, then begins a series of beeps. These beeps identify the part that needs
troubleshooting or replacement.
Nu m ber of beep s
P r oblem
1
Absent or incorrectly connected processor
Power supply is in protected mode
2
3
4
5
6
7
Memory modules not present, incompatible, or not functioning
Video controller failure
PnP/PCI initialization failure
Corrupted BIOS; you need to activate crisis-recovery procedure
System board failure
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Tests And Error Messages
POST Sequence And POST Error
P OST Sequ en ce An d P OST Er r or
In this phase, MaxiLife waits for any error messages that the BIOS may issue. If such an
error occurs, an error code appears on the monitor screen.
that appears on the LCD status panel is the same as the one that appears on the monitor
screen. If the POST issues several error codes, only the last one is visible on the LCD
status panel.
Figu r e 4-3
P OST Sequ en ce a n d P OST Er r or
ERROR
Keyboard Test
Figu r e 4-4
BIOS-gen er a ted Er r or s
A time-out of three seconds
occurs before the message
“BIOS” ERROR
appears on the LCD status
panel and video display
BIOS
MaxiLife
“Spy System
Memory”
“read system
memory”
ERROR
BIOS Check sum
System
Memory
LCD Status Panel
Figu r e 4-5
BIOS-gen er a ted Er r or s
“BIOS”-Generated Errors
“No Video”
BIOS
ERROR
MaxiLife
No Video
Video
Slots
LCD Status Panel
Beep Codes
Ta ble 4-2
Test
Incompatible memory modules
Er r or Cod e
Beep Cod es
Action to Ta k e
Mem miscompare
3
Check that the memory
modules are of the same speed
and type
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Tests And Error Messages
POST Sequence And POST Error
Ta ble 4-2
(Con tin u ed )
Test
Er r or Cod e
Beep Cod es
Action to Ta k e
Presence of continuity modules
in the RIMM sockets
RIMM continuity
3
Check that the RDRAM
continuity modules are
installed
Compatibility speed rating of
installed RDRAM modules
RIMM speed
3
Check that the installed
RDRAM modules have the
same speed ratings
Compatibility of installed
RDRAM modules
RIMM devices
No RIMM
3
3
4
The 32-device limit per
RDRAM has been exceeded
Presence of memory modules
Check that the memory
modules are correctly installed
Availability of video controller
is checked by the BIOS. If an
error is detected, and it isn’t a
fatal error, the BIOS continues
its execution normally.
No video
Check that the video controller
is correctly installed
Note: No error is detected if a
monitor isn’t connected to an
installed video controller. This
isn’t a fatal error, and the
BIOS continues its normal
execution.
Op er a tin g System Boot P h a se
If no error message appears at this stage of the system startup, the operating system
launches. The LCD status panel displays the system platform and a smiling icon.
Ru n -tim e Er r or s
During the normal usage of the workstation (and at boot), MaxiLife continually monitors
vital system parameters. These include: temperature errors, fan malfunctions, power
voltage drops and CPU problems.
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Tests And Error Messages
POST Sequence And POST Error
Ta ble 4-3
Test
Er r or Cod e
System FAN
Action to Ta k e
During normal usage,
HP MaxiLife continually
checks vital system
parameters. If an error
occurs, a message
appears on the LCD
panel.
System or chassis fan, fan cable
PCI FAN
PCI fan, fan cable
CPU fan, fan cable
CPU 1 FAN
CPU Throttle
Processor frequency has been lowered to
prevent over temp errors
CPU Shutdown
Processor has undergone an internal error
(IERR) or the processor temperature has risen
too quickly for CPU Throttle to be effective.
PCI temperature
Disk temperature
PSU 12 V error
Power CPU error
PSU 3V3 error
PSU 2V5 error
PSU 1V8 error
PSU -5V error
Ambient or PCI temperature > 64˚C
Disk temperature > 58˚C, or sensor unplugged
Power supply unit failed. Try the following:
•
•
Replace the power supply unit with a
known working one
If the problem persists, replace the system
board
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Tests And Error Messages
Main Menu
Ma in Men u
The main menu appears when you press any of the LCD buttons. (You can access the
MaxiLife LCD status panel even when the workstation is powered off.) The main menu
consists of three submenus:
•
•
•
System Info
Boot Steps
Boot Report
system in fo
Obtains information from the BIOS and the system’s serial EEPROM. This information
includes:
•
•
•
•
•
Product name
BIOS version
Serial number
Speed of processor
Size of memory for each socket
Figu r e 4-6
System In for m a tion
System Info
strings in
MaxiLife
EEPROM
HP x2100
Info
Services
Write
BIOS
LCD Status Panel
DMI
Table
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Tests And Error Messages
Main Menu
Boot Step s
Shows the POST codes during system startup. The BIOS provides the POST code, which
appears on the LCD panel as soon as it is available. If the system stops during startup,
the last successful boot-step POST code appears on the LCD. When you select Boot
Steps, the POST step appears on the LCD status panel during the subsequent boot
processes.
To ensure that MaxiLife is ready to display the first POST codes as soon as possible, the
preboot diagnostics aren’t executed when the system is booted with the Boot Steps
then displays a POST error if necessary.
Figu r e 4-7
Boot Step s
HP x2100
Post Code 24
System Info
Boot Steps
MaxiLife
BIOS
Next
Ok
“Write
POST
Code”
“Write
POST
ERROR”
This is a toggle
item, which is
indicated with a
check mark
Error
Post Code XX
Boot Rep or t
Runs a set of diagnostics that assess the system’s components. Results of the tests
appear on the LCD status panel, one after another, when you press the LCD
buttons.
Components are tested in sequence when the you press the Next button. When all
components have been checked, a diagnostic screen appears. Depending on the result of
the diagnostics, the screen could indicate either Diagnostics Done OK or FAIL.
At the end of the test, you can exit the diagnostic mode by pressing the
LCD button.
For more information about MaxiLife, refer to Chapter 7 “troubleshooting your hp
workstation x2100.”
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Tests And Error Messages
Order In Which POSTs Occur
Or d er In Wh ich P OSTs Occu r
The POST executes each time the system is powered on or a reset is performed. The
POST process verifies the basic functionality of the system components and initializes
certain system parameters.
The POST starts by displaying a graphic screen of the HP PC Workstation’s logo when
you restart the system. If you want to view the POST details, press Esc to access the HP
Summary Screen.
If the POST detects an error, the screen switches to text mode and a detailed error
message appears on a View System Errors screen. On this screen, the error message
utility (EMU) not only displays the error diagnosis but suggests corrective action. (Refer
On the HP Workstation x2100, the LCD status panel displays either a message, a POST
Devices such as memory and newly installed hard disks are configured automatically.
You don’t need to confirm the change.
During the POST, the system copies BIOS and other ROM data into high-speed shadow
RAM. The shadow RAM is addressed at the same physical location as the original ROM
in a manner that is completely transparent to applications. Therefore, shadow RAM
appears to behave as very fast ROM. This technique provides faster access to the system
BIOS firmware.
more details about preboot diagnostics error codes.
Ta ble 4-4
P OST Ch eck p oin t Cod es
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
Verify real mode
02h
03h
04h
06h
08h
09h
0Ah
0Bh
0Ch
0Eh
0Fh
10h
Disable Non-Maskable Interrupt (NMI)
Get CPU type
Initialize system hardware
Initialize chipset with initial POST values
Set IN POST flag
POST Start
Initialize CPU registers
CPU Regist. Init
Enable CPU cache
Initialize caches to initial POST values
Initialize I/O component
I/O Init.
Initialize the local bus IDE
Initialize power management
IDE Init.
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Tests And Error Messages
Order In Which POSTs Occur
Ta ble 4-4
P OST Ch eck p oin t Cod es (Con tin u ed )
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
11h
Load alternate registers with initial POST
values
12h
13h
14h
16h
17h
18h
1Ah
1Ch
20h
22h
24h
26h
28h
29h
2Ah
2Ch
Restore CPU control word during warm boot
Initialize PCI bus mastering devices
Initialize keyboard controller
BIOS ROM checksum
PCI Mast. Init.
BIOS Check sum
Initialize cache before memory autosize
8254 timer initialization
8237 DMA controller initialization
Reset programmable interrupt controller
Test DRAM refresh
RAM Refresh Test
Keyb. Ctrl. Test
Test 8742 keyboard controller
Set ES segment register to 4GB
Enable A20 line
Autosize DRAM
Memory Detection
3
Initialize POST memory manager
Clear 512KB base RAM
a
RAM Add. Failure
RAM Data Low
RAM failure on address line
2Eh
RAM failure on data bits xxxx1 of low byte of
memory bus
2Fh
30h
Enable cache before system BIOS shadow
RAM failure on data bits xxxx1 of high byte
of memory bus
RAM Data High
32h
33h
36h
38h
3Ah
3Ch
3Dh
42h
45h
Test CPU bus-clock frequency
Initialize POST dispatch manager
Warm start shut down
Shadow system BIOS ROM
Autosize cache
Shadow BIOS ROM
Advanced configuration of chipset registers
Load alternate registers with CMOS values
Initialize interrupt vectors
POST device initialization
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Tests And Error Messages
Order In Which POSTs Occur
Ta ble 4-4
P OST Ch eck p oin t Cod es (Con tin u ed )
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
Check ROM copyright notice
46h
48h
49h
4Ah
4Bh
4Ch
4Eh
50h
51h
52h
54h
56h
58h
59h
5Ah
5Bh
5Ch
60h
62h
64h
66h
67h
68h
69h
Check video configuration against CMOS
Initialize PCI bus and devices
Initialize all video adapters in system
Display QuietBoot screen (optional)
Shadow video BIOS ROM
PCI Detection
5
Video Detection
4
Display BIOS copyright notice
Display CPU type and speed
Initialize EISA board
Test keyboard
Keyboard Test
Set key click if enabled
Enable keyboard
Test for unexpected interrupts
Initialize POST display service
Display prompt press F2 to enter Setup
Disable CPU cache
Unexpect. STOP
Test RAM between 512KB and 640KB
Test extended memory
Base Memory Test
Ext. Memory Data
Ext. Memory Add.
Test extended memory address lines
Jump to UserPatch1
Configure advanced cache registers
Initialize multiprocessor APIC
Enable external and CPU caches
Setup System Management Mode (SMM)
area
6Ah
6Ch
6Eh
Display external Level 2 cache size
Display shadow-area message
Display possible high address for UMB
recovery
70h
72h
Display error messages
Check for configuration errors
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Tests And Error Messages
Order In Which POSTs Occur
Ta ble 4-4
P OST Ch eck p oin t Cod es (Con tin u ed )
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
Check for keyboard errors
76h
7Ch
7Eh
80h
81h
82h
83h
84h
85h
86h
87h
Keyboard Test
Set up hardware interrupt vectors
Initialize coprocessor if present
Disable onboard super I/O ports and IRQs
Late POST device initialization
Detect and install external RS 232 ports
Configure non-MCD IDE controllers
Detect and install external parallel ports
Initialize PC-compatible PnP ISA devices
Re-initialize onboard I/O ports
Configure system board configurable devices
(optional)
88h
89h
8Ah
8Bh
8Ch
8Fh
90h
91h
92h
93h
95h
96h
97h
98h
99h
9Ah
9Ch
9Dh
9Eh
Initialize BIOS data area
Enable Non-Maskable Interrupts (NMIs)
Initialize extended BIOS data area
Test and initialize PS/2
Mouse PS2 Test
Initialize floppy controller
Determine number of ATA drives (optional)
Initialize hard disk controllers
Initialize local-bus hard disk controllers
Jump to UsersPatch2
Disc Ctrl. Init.
Disc Bus Init.
Maxilife Test
Build MPTABLE for multiprocessor boards
Install CD-ROM for boot
CDROM Ctr. Init.
Opt. Rom Detect.
Clear huge ES segment register
Fix multiprocessor table
Search for option ROMs
Check for SMART drive
Shadow option ROMs
Set up power management
Initialize security engine (optional)
Enable hardware interrupts
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Tests And Error Messages
Order In Which POSTs Occur
Ta ble 4-4
P OST Ch eck p oin t Cod es (Con tin u ed )
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
9Fh
A0h
A2h
A4h
A8h
AAh
ACh
AEh
B0h
B2h
Determine number of ATA and SCSI drives
Set time of day
Check ATA / SCSI
Check key lock
Initialize typematic rate
Erase F2 prompt
Scan for F2 key stroke
Enter SETUP
BIOS SETUP
...Checking...
Clear Boot flag
Check for errors
POST done - prepare to boot operating
system
B5H
B6h
B7h
B8h
B9h
BAh
BBh
BCh
BDh
BEh
BFh
C0h
C1h
C2h
C3h
C4h
C5h
C6h
C7h
C8h
Terminate QuietBoot (optional)
Check password (optional)
ACPI tables initialized
Check Password
ACPI Init.
Clear global descriptor table
Prepare boot
Prepare Boot...
Initialize DMI parameters
Initialize PnP Option ROMs
Clear parity checkers
DMI Tables Init.
PNP Opt. ROM Init
Display MultiBoot menu
Clear screen (optional)
Check virus and backup reminders
Try to boot with INT 19
Initialize POST Error Manager (PEM)
Initialize error logging
Initialize error display function
Initialize system error handling
PnPnd dual CMOS (optional)
Initialize notebook docking (optional)
Initialize notebook docking late
Force check (optional)
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Tests And Error Messages
Order In Which POSTs Occur
Ta ble 4-4
P OST Ch eck p oin t Cod es (Con tin u ed )
Ch eck p oin t
Cod e
Ma xiLife LCD
Disp la y Messa ge
Beep
Cod es
P OST Rou tin e Descr ip tion
C9h
D2h
Extended checksum (optional)
Unknown Interupt
The following are for boot block in Flash ROM
E0h
E1h
E2h
E3h
E4h
E5h
E6h
E7h
E8h
E9h
EAh
EBh
ECh
EDh
EEh
EFh
F0h
F1h
F2h
F3h
F4h
F5h
F6h
F7h
Initialize the chipset
Initialize the bridge
Initialize the CPU
Initialize system timer
Initialize system I/O
Check force recovery boot
Checksum BIOS ROM
Go to BIOS
Set huge segment
Initialize multiprocessor
Initialize OEM special code
Initialize PIC and DMA
Initialize memory type
Initialize memory size
Shadow boot block
System memory test
Initialize interrupt vectors
Initialize run time clock
Initialize video
Initialize system management mode
Output one beep before boot
Boot to mini DOS
Clear huge segment
Boot to full DOS
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Tests And Error Messages
Order In Which POSTs Occur
a. If the BIOS detects error 2C, 2E, or 30 (base 512KB RAM error), it displays an
additional word-bitmap (xxxx) indicating the address line or bits that failed. For
example:
2C 0002means line 1 (bit one set) has failed.
2E 1020means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16
bits.
The BIOS also sends the bitmap to the port-80 LED display. It first displays the
checkpoint code, followed by a delay, the high-order byte, another delay, then the
low-order byte of the error. It repeats this sequence continuously.
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Tests And Error Messages
Error Message Summary
Er r or Messa ge Su m m a r y
In the event an error generates in POST during the boot process, the Error Setup
Manager gives access to one or more detected errors. Each EMU error displays as a
four-digit code with an associated text message on the monitor screen and/or the
MaxiLife LCD panel.
You can get further details by pressing Enter. A detailed description of the reason for the
failure and how to solve the problem displays. The following examples give the different
types of error categories.
Category #1:
If the error is only a warning (such as, key stuck), the POST should
prompt:
a
WARNING
00100
Keyboard Error
a. After a time-out period of five seconds without any intervention, the
system resumes to boot.
Category #2:
If the error is serious, the POST should prompt:
00xx
The BIOS has detected a serious problem that prevents your PC from
booting
Press Enter to view more information about error messages.
Cod e #
Ca u se/Sym p tom
Sh or t m essa ge (US)
0000h
0010h
0011h
0012h
0020h
0040h
0041
Any POST error that isn’t listed below
CMOS Checksum error (if no serial EEPROM)
Date and time (CMOS backed up from SE2P)
PC configuration lost (both SE2P and CMOS lost)
Any POST error regarding an AT option ROM
Serial number corrupted (bad checksum or null #)
Product flag not initialized or bad
RPO initialization failure
System error
Incorrect CMOS Checksum
Date and time lost
Incorrect PC configuration
Option ROM error
Invalid PC serial number
Invalid internal product type
Remote power on error
Keyboard error
0060h
0100h
0101h
0102h
0103h
0300h
0301h
Keyboard stuck key
Keyboard self-test failure
Keyboard error
Keyboard controller I/O access failure
Keyboard not connected
Keyboard error
Keyboard error
Floppy A: self-test failure
Flexible disk drive A error
Flexible disk drive B error
Floppy B: self-test failure
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Tests And Error Messages
Error Message Summary
Cod e #
Ca u se/Sym p tom
Sh or t m essa ge (US)
0310h
0311h
0306h
0400h
0401h
0500h
0501h
0510h
0520h
0521h
0522h
0523h
0530h
0531h
0600h
Floppy A: not detected (but configured in CMOS)
Floppy B: not detected (but configured in CMOS)
General failure on floppy controller
Flexible disk drive error
Flexible disk drive error
Flexible disk drive error
CD-ROM error
CD-ROM test failure
CD-ROM not detected (but configured in CMOS)
General failure on HDD onboard primary ctrl
General failure on HDD onboard secondary ctrl
HDD # 0 self-test error
CD-ROM error
IDE device error
IDE device error
IDE device # 0 error
IDE device # 0 error
IDE device # 1 error
IDE device # 2 error
IDE device # 3 error
IDE device error
HDD # 0 not detected (but configured in CMOS)
HDD # 1 not detected (but configured in CMOS)
HDD # 2 not detected (but configured in CMOS)
HDD # 3 not detected (but configured in CMOS)
Found a drive on slave connector only (primary)
Found a drive on slave connector only (secondary)
IDE device error
Found less video memory than configured in
CMOS
Video memory error
0700h
0711h
0800h
0801h
0A00h
Found less DRAM memory than at previous boot
Defective SIMM (module 1, bank 1)
Found lower cache size than configured
Cache self-test failure
System memory error
System memory error
System cache error
System cache error
DDC video error
Plug and Play (PnP) video auto-setting failure
(DDC hang)
The following table summarizes the most significant problems that can be reported.
Messa ge
Exp la n a tion or Su ggestion s for Cor r ective Action
Operating system not found
•
Check whether the disk, HDD, FDD, or CD-ROM drive is
connected.
•
•
If it is connected, check that it is detected by POST.
Check that your boot device is enabled on the Setup Security
menu.
•
If the problem persists, check that the boot device contains the
operating system.
Missing operating system
If you have configured HDD user parameters, check that they are
correct. Otherwise, use HDD type “Auto” parameters.
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Tests And Error Messages
Error Message Summary
Messa ge
Exp la n a tion or Su ggestion s for Cor r ective Action
Clear CMOS.
Resource allocation conflict
-PCI device 0079 on system
board
Video PnP interrupted or
failed; re-enable in Setup and
try again
You may have powered your computer off/on too quickly and the
computer turned off video PnP as a protection.
System CMOS checksum bad
- run Setup
CMOS contents have changed between two power-on sessions. Run
Setup for configuration.
No message, system “hangs”
Check that the main memory modules are correctly set in their
sockets.
Other
An error message may display and the computer may hang for 20
seconds, then beep. The POST is probably checking for a mass
storage device, which it can’t find, and the computer is in time-out
mode. After time-out, run Setup to check the configuration.
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Tests And Error Messages
Error Message Summary
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Hardware Components
Graphics Cards
Gr a p h ics Ca r d s
HP Workstation x2100 models provide installation and factory support for certain
Matrox, nVIDIA and ATI graphics cards. HP-supported drivers for these cards can be
found on the http://www.hp.com/go/workstationsupport web page. For all other product
information (specifications, features, etc.), visit the individual manufacturer’s web page:
•
•
•
•
•
Matrox Millennium G450 (for HP-supported drivers, see
http://www.hp.com/go/workstationsupport; for product information, see
http://www.matrox.com/mga/home.htm)
nVIDIA Quadro2 MXR and Quadro Pro (for HP-supported drivers, see
http://www.hp.com/go/workstationsupport; for product information, see
http://www.nvidia.com/Products.nsf)
nVIDIA Quadro2 Ex (for HP-supported drivers, see
http://www.hp.com/go/workstationsupport; for product information, see
http://www.nvidia.com/Products.nsf)
ATI FireGL2 and FireGL4(for HP-supported drivers, see
http://www.hp.com/go/workstationsupport; for product information, see
http://www.ati.com)
ATI FireGL 8800 (for HP-supported drivers, see
http://www.hp.com/go/workstationsupport; for product information, see
http://www.ati.com)
Selectin g A Mon itor For You r Wor k sta tion
The table below provides a list of display resolutions and frequencies for the graphics
cards supported by your workstation. Using these resolutions and frequencies you will
be able to select the appropriate monitor for your graphics card. Note that frequencies of
85Hz and higher provide ergonomic flicker-free viewing.
If the monitor you select is DDC-2B or DDC-2B+ compliant, the graphics card will
automatically limit itself to those resolutions and frequencies supported by that monitor.
Ta ble 5-1
Gr a p h ics Ca r d s, Resolu tion s a n d Disp la y Fr equ en cies
a
b
Gr a p h ics Ca r d
Matrox G450
Disp la y Resolu tion
Ver tica l Fr equ en cies (Hz)
640x480
60, 70, 72, 75, 85, 100, 120, 160, 200
800x600
60, 70, 72, 75, 85, 100, 120, 160, 200
60, 70, 72, 75, 85, 100, 120, 160
60, 70, 72, 75, 85, 100, 120
60, 70, 72, 75, 85, 100
1024x768
1280x1024
1600x1200
1920x1200
2048x1536
60, 70, 72, 75, 85, 100
60, 70, 72, 75, 85
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Graphics Cards
Ta ble 5-1
Gr a p h ics Ca r d s, Resolu tion s a n d Disp la y Fr equ en cies (Con tin u ed )
a
b
Gr a p h ics Ca r d
nVidia Quadro2 EX
Disp la y Resolu tion
Ver tica l Fr equ en cies (Hz)
640x480
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170
60, 70, 72, 75, 85, 100, 120
800x600
1024x768
1280x1024
1600x1200
1920x1200
60, 70, 72, 75, 85, 100
2048x1536
640x480
60, 70, 72, 75
nVidia Quadro2 Pro
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
800x600
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170
60, 70, 72, 75, 85, 100, 120
1024x768
1280x1024
1600x1200
1920x1200
60, 70, 72, 75, 85, 100
2048x1536
640x480
60, 70, 72, 75
60, 75, 85, 100
ATI Fire GL2
800x600
60, 75, 85, 100
60, 75, 85, 100
60, 75, 85, 100
60, 75, 85
1024x768
1280x1024
1600x1200
1920x1200
640x480
60, 75, 76
c
ATI Fire GL4
60, 75, 85, 100, 120
800x600
c
60, 75, 85, 100, 120
1024x768
1280x1024
1600x1200
1920x1200
2048x1536
c
60, 75, 85, 100, 120
c
60, 75, 85, 100, 120
60, 75, 85
60, 75, 76
60
a. 1 Only common resolutions are listed. Other intermediate resolutions are possible.
b. The 120Hz frequency is supported only in Stereo mode.
c. The maximum frequency may not be available at all color depths.
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Hardware Components
PCI Cards
P CI Ca r d s
HP 10/100 TX P CI LAN In ter fa ce
The 10/100 TX LAN Interface is a 32-bit PCI 2.2 card that supports 10Mbits per second
(10Base-T) and 100Mbits per second (100 TX) transfer speeds, and both half and full
duplex operation.
HP 10/100 TX P CI LAN In ter fa ce Fea tu r es
Fea tu r e
Descr ip tion
RJ 45 connector
BootROM
Connection to Ethernet 10/100 TX autonegotiation
Protocols:
•
•
PxE 2.0
On-board socket support up to 128Kb
Remote Power On
(RPO)
Full remote power on using Magic Packet for Microsoft
Windows NT 4.0 in APM mode.
Remote Wake Up
(RWU)
Enable and Wake Up from Suspend state using Magic
Packet and Pattern Matching for Microsoft Win2000 in
ACPI mode.
This feature enables a host computer to remotely (over
the network) power on computers and wake computers up
from energy-saving sleep mode. To enable these features,
use the Setup program to configure the BIOS.
Power Management
•
•
•
•
OnNow 1.0
Advanced Power Management 1.2
PCI Power Management 1.1
WfM 2.0 compliant, ACPI
Manageability
•
Desktop Management Interface (DMI) 2.0 dynamic
driver
•
•
DMI 2.0 SNMP mapper
PXE 2.0 Flashable BootROM (optional on socket)
Diagnostic
•
•
Mac address DOS report tool
User Diag for DOS
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PCI Cards
HP 10/100 TX P CI LAN In ter fa ce LED Descr ip tion s
Ta ble 5-2
LED
Descr ip tion
F la sh in g
Reversed
Stea d y
Off
10 LNK
Link integrity
Good 10Base-T
connection between
NIC and hub
No connection
between NIC and
hub
polarity
100 LNK
ACT
Link integrity
Reversed
polarity
Good 100 TX
connection between
NIC and hub
No connection
between NIC and
hub
Yellow:
Port traffic for
either speed
Network traffic
present
Heavy network traffic
No traffic
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Hardware Components
PCI Cards
SCSI Ad a p ter Ca r d s
Ad a p tec 29160 SCSI P CI Ad a p ter Ca r d .. Your workstation has an Ultra 160/m SCSI
card. The Adaptec SCSI card has a system bus rate of 533MB/sec, a SCSI data transfer
rate of 160MB/sec, and the capability to support as many as 15 peripheral devices.
The Adaptec SCSI card can connect to Low-Voltage Differential (LVD) SCSI devices (for
example, Ultra2 and Ultra 160/m) and Single-Ended (SE) SCSI devices (for example,
Ultra SCSI, Fast SCSI, SCSI-1). Examples of SE devices include DAT drives, scanners,
and older hard disk drives.
Figu r e 5-1
Ad a p tec SCSI Ca r d
Connector 3
Connector 2
Connector 4
Connector 1
The following is a description of connectors 1 through 4.
•
•
•
•
Connector 1: 68-pin external connector for LVD SCSI devices
Connector 2: 68-pin internal connector for LVD SCSI devices
Connector 3: 68-pin internal connector for wide SE SCSI devices
Connector 4: 50-pin internal connector for narrow SE SCSI devices
Although SE SCSI devices work when you attach them to connector 1 or 2, it limits all
devices to SE mode. For example, this limitation would result in the Ultra 160/m hard
disk drive performance being limited from 160MB/sec to 40MB/sec. Therefore, you
should connect only LVD SCSI devices to connectors 1 and 2.
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Hardware Components
PCI Cards
For information about how to connect internal and external SCSI devices, please read
Chapter 6 “Installing and Replacing Hardware Parts.”
SCSI Ca ble In for m a tion
You should use your external SCSI connector to connect LVD SCSI devices to your
workstation. This section provides you with SCSI cable information that is important for
the correct operation of your external SCSI device.
NOTE
The total length of the external SCSI cable shouldn’t exceed 10 meters (approximately
32.81 feet) and at least eight inches of cable must separate each device.
Contact your dealer to order shielded HP SCSI cables to connect external SCSI
accessories.
CAUTION
LVD SCSI is very sensitive to noise; therefore, all cables on the SCSI bus must be
exceptionally high-quality cables. The following table shows examples of such cables.
Please make sure that any external hard disk enclosures are rated for LVD SCSI use.
Ta ble 5-3
Ca ble Nu m ber
Ca ble Len gth
Descr ip tion
a
C2978A
C2979A
C2911B
C2924B
C2361A
C2362A
C2363A
C2365A
0.5m
1.5m
1.0m
2.5m
1.0m
2.5m
10.0m
5.0m
68-pin HDTS to 68-pin HDTS
b
68-pin VHDCI to 68-pin HDTS
a. High Density Thumbscrew (HDTS)
b. Very High Density Cabled Interconnect (VHDCI)
Ad d ition a l SCSI Ca r d Fea tu r es.
The following table describes features of the Adaptec SCSI card.
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PCI Cards
Ta ble 5-4
Fea tu r e
Descr ip tion
Double Transition
Clocking
Changes the digital protocol to use both edges of the SCSI
request/acknowledge signal clock. Allows designers to use Ultra2 cables.
The signal in an Ultra2 SCSI runs a 40MHz, whereas data runs at only
20MHz or 80MB/sec on a 16-bit wide bus.
Using both edges of the same signal at 40MHz, you can increase the data
rate to 40MB/sec or 160MB/sec on a 16-bit wide bus.
Cyclical Redundancy
Check
Provides extra data protection for marginal cables that are connected to
external devices. The Ultra3 SCSI cyclical redundancy check detects all:
•
•
•
•
Single-bit errors
Double-bit errors
Odd number of errors
Burst errors up to 32-bits long
Domain Validation
Tests networks, cables, backplanes, terminators, and hard disk drives to
ensure that the environment is operating at required specification. If
reliability is at risk, the transfer speed is lowered.
P YRO 1394/Fir ew ir e Host Con tr oller Ca r d
The PYRO card is Plug and Play, fully IEEE 1394 compliant and provides 3 ports (2
external and 1 internal) at 400 Mbps. The IEEE 1394 standard is supported on Windows
2000 but not on Windows NT 4.0.
For HP-supported drivers for the PYRO card, see the
http://www.hp.com/go/workstationsupport web page. For additional product
information on the PYRO card, see http://www.adstech.com.
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Hardware Components
Mass Storage Devices
Ma ss Stor a ge Devices
You can find information about available accessories at
www.hp.com/pcaccessories
F lexible Disk Dr ives
The front-access shelf has a 3.5-inch, 1.44MB flexible disk drive.
Ha r d Disk Dr ives
Tables 5-1, 5-2 and 5-3 list the 5.25-inch (1-inch high) hard disk drives (which are subject
to change) that may be supplied with the HP Workstation x2100 (type and quantity
depends on model) on internal shelves, connected to the SCSI or IDE controller.
Ta ble 5-5
Qu a n tu m /Ma xtor SCSI Ha r d Disk Dr ives
Qu a n tu m
Atla s 10K II
(10 k r p m )
Qu a n tu m
Atla s 10K II
(10 k r p m )
Ma xtor Atla s
10K III
(10 k r p m )
F EATURE
Capacity
18.4 GB
36.7 GB
73.4 GB
Interface
Ultra160 SCSI
160 MB/sec
4.7 ms
Ultra160 SCSI
160 MB/sec
4.7 ms
Ultra160 SCSI
160 MB/sec
<5.0 ms
Ext. peak transfer rate
Average seek time (read)
Internal data rate (MB/sec) 280 MB/sec to
478 MB/sec
280 to
478 MB/sec.
NA
Number of discs/heads
Buffer size
3/6
5/10
4/8
8 MB
8 MB
8 MB
Ta ble 5-6
Sea ga te SCSI Ha r d Disk Dr ives
Sea ga te (Ch eeta h 73LP -
F EATURE
ST373405)
(10 k r p m )
Capacity
73 GB
Interface
Ultra/2/3 SCSI
Ext. peak transfer rate
Average seek time (read)
Internal data rate (MB/sec)
Number of discs/heads
Buffer size
160 MB/sec
5.3 msec w/ controller overhead)
399-671 MB/sec (variable with zone)
?/8
4096 KB
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Mass Storage Devices
Ta ble 5-7
IBM SCSI Ha r d Disk Dr ives
IBM Ultr a sta r
36LZX
IBM Ultr a sta r
F EATURE
36LZX
(DDYS-T18350)
(DDYS-T36950)
Capacity
18.35 GB
36.7 GB
Interface
Ultra160 SCSI
160MB/sec
Ultra160 SCSI
160MB/sec
Ext. peak transfer rate
Average seek time (read)
Internal data rate (MB/sec)
4.9 msec typical
4.9 msec typical
280 MB/sec min. to
452 MB/sec max.
280 MB/sec min. to
452 MB/sec max.
Number of discs/heads
Buffer size
3/6
6/12
4096 KB
4096 KB
Op tica l Dr ives
IDE CD-ROM Dr ive
1
Some models have a 48x IDE CD-ROM drive in a 5.25-inch
front-access shelf ATAPI, supporting ATAPI commands and with audio playback
capability. It can play any standard audio CDs and CD-ROMs, conforming to optical and
mechanical standards as specified in the Red, Yellow, Green, and Orange Book.
Some of the 48X IDE CD-ROM features include:
•
•
•
•
•
•
Application disk type (confirmed by Red, Yellow, Green, Orange Book)
CD-ROM data disk (Mode 1 and Mode 2)
Photo-CD Multisession
Audio CD
Mixed-mode CD-ROM (data and audio)
CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW
Descr ip tion
Data capacity
650MB
Data transfer rate
Sustained transfer rate (1X=150 KB/sec) Outerside:
7,200KB/sec
Burst transfer rate:
PIO mode 4 - 16.6 MB/sec maximum
Single Word DMA Mode 2 - 8.3 MB/sec maximum
Multi Word DMA Mode 2 - 16.6 MB/sec maximum
Buffer memory size
Access time
128KB
Average stroke (1 / 3) 110ms
Full stroke 180ms
2,048 bytes (Mode 1)
2,336 bytes (Mode 2)
Rotational speed
1. See the HP Workstation x2100 Service Handbook to determine which models are
installed with the 48X IDE CD-ROM drive.
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Mass Storage Devices
Descr ip tion
Interface
ATAPI
Power requirements
5V, 1.2A
12V, 0.8A
IDE DVD-ROM Dr ive
1
Some models have a DVD-ROM drive, which can play any standard audio CDs and
CD-ROMs, conforming to optical and mechanical standards as specified in the Red,
Yellow, Orange, and Green Books.
Descr ip tion
Data capacity
650MB
Data transfer rate
Sustained transfer rate (1X=150KB/sec); Outerside:
7,200KB/sec
Burst transfer rate:
PIO mode 4 - 16.6MB/sec maximum
Single Word DMA Mode 2 - 8.3MB/sec maximum
Multi Word DMA Mode 2 - 16.6MB/sec maximum
Buffer memory size
Access time
128KB
Average stroke (1 / 3) 110ms
Full stroke 180ms
2,048 bytes (Mode 1)
2,336 bytes (Mode 2)
ATAPI
Rotational speed
Interface
Power requirements
5V, 1.2A
12V, 0.8A
IDE CD-Wr iter P lu s Dr ive
2
Some models have a CD-RW drive in a 5.25-inch front-access shelf ATAPI, supporting
ATAPI commands and with audio playback capability. The drive can play any standard
audio CDs and CD-ROMs, and can record both write-once (CD-R) and CD-RW optical
media. It conforms to optical and mechanical standards as specified in the Red, Yellow,
Orange, and Green Books.
Descr ip tion
Data capacity
Performance
650MB or up to 74 minutes of audio per disc
547MB in CD-UDF data format
Typical: 110ms (random, 1/3 access including latency)
Maximum: 130ms (random, 1/3 access including latency)
Data transfer rate:
Read: Up to 32X (1X=150KB/sec)
Write: 12X (CD-R); 8X (CD-RW)
Burst transfer rate
16.67MB/sec
1. Refer to the HP Workstation x2100 Service Handbook to determine which models
are installed with the DVD-ROM drive.
2. Refer to the HP Workstation x2100 Service Handbook to determine which models
are installed with the HP CD-RW drive.
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Mass Storage Devices
Descr ip tion
Spin-up time
3.2 seconds (disk high speed to stop)
2.5 seconds (disk high speed to stop)
ECC On (max. 32X): 1 block/1012 bits
Spin-down time
Corrected error rate
ECC Off (max. 32X): 1 block/109 bits
2MB
Data Buffer Capacity
Write methods
- Track at once
- Session at once
- Disc at once
- Variable packet writing
- Fixed packet writing
- Multisession
Format and EEC
standard
Red, Yellow, Orange, Green books
MTBF
120,000 POH
Interface
E-IDE and ATAPI
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Hardware Components
Connectors And Sockets
Con n ector s An d Sock ets
IDE Dr ive Con n ector s
IDE Con n ector s
F lexible Disk Dr ive Da ta Con n ector
P in
Sign a l
Reset#
P in
Sign a l
Ground
P in
Sign a l
Ground
P in
Sign a l
1
2
1
2
LDENSEL#
Microfloppy
EDENSEL
INDX#
3
HD7
4
HD8
3
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
4
5
HD6
6
HD9
5
6
7
HD5
8
HD10
7
8
9
HD4
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
HD11
9
10
12
14
16
18
20
22
24
26
28
30
32
34
MTEN1#
DRSEL0#
DRSEL1#
DTEN0#
DIR#
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
HD3
HD12
11
13
15
17
19
21
23
25
27
29
31
33
HD2
HD13
HD1
HD14
HD0
HD15
Ground 7
DMARQ
DIOW#
DIOR#
IORDY
DMACK#
INTRQ
DA1
orientation key
Ground 2
Ground 3
Ground 4
CSEL
STP#
WRDATA#
WREN#
TRK0#
WRPRDT#
RDDATA#
HDSEL1#
DSKCHG#
Ground 5
IOCS16#
PDIAG#
DA2
DA0
CS1FX#
DASP#
CS3FX#
Ground 6
Ba tter y P in ou ts
Ba tter y Con n ection s
P in Sign a l
GROUND
Ba tter y Con n ection s
P in Sign a l
VBAT1
GROUND
1
2
3
1
2
VBAT1
VBAT2
Ad d ition a l SCSI LED Con n ector
Ad d ition a l SCSI LED
Con n ector (4-p in )
P in
Sign a l
1
2
3
4
Not used
LED out
LED out
Not used
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Connectors And Sockets
Pow er Su p p ly Con n ector (20-p in ) An d Au x Pow er Con n ector
Pow er Su p p ly Con n ector for
System Boa r d (20-p in )
Au x. Pow er
Con n ector
P in
11
Sign a l
P in
Sign a l
3V3_2
3V3_3
GROUND2
5V_1
GROUND4
5V_2
GROUND7
PW0K
5VSB
P in
Sign a l
3V3_MAINSENSE
12V_NEG
GROUND_1
_PSON
GROUND3
GROUND5
GROUND6
5V_NEG
1
2
3
4
5
6
7
8
1
2
3
4
5
6
GROUND1
GROUND2
GROUND3
3V3_1
12
13
14
15
16
17
18
19
20
3V3_2
5V
5V_3
5V_4
9
10
12V
Wa k e On LAN Con n ector
Wa k e On LAN (WOL)
P in
Sign a l
1
2
3
5V STDBY
Ground
LAN_WAKE
Rea r Fa n Con n ector
Fa n Con n ector
P in Sign a l
Ground
1
2
3
12V Power
Sense
P CI Fa n Con n ector (MT on ly)
Fa n Con n ector
Sign a l
P in
1
Sense
2
+12V power (or less, depending on
desired fan speed)
Ground
3
2
1
3
Vertical plastic
latch for keying
and attachment
in ter n a l a u d io con n ector s
CD AUDIO Con n ector
AUX Con n ector
P in
Sign a l
I/O
P in
Sign a l
I/O
1
Analog Ground
-
1
Analog Ground
-
2
CD Left Channel
IN
2
AUX Left Channel
IN
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Hardware Components
Connectors And Sockets
CD AUDIO Con n ector
AUX Con n ector
P in
Sign a l
I/O
P in
Sign a l
I/O
3
4
Analog Ground
CD Right Channel IN
-
3
4
Analog Ground
AUX Right Channel
-
IN
In ter n a l Sp ea k er
P in
1
2
Sign a l
SPK1
Tst1
3
Tst2
4
SPK2
Sta tu s Pa n el An d In tr u sion
Sta tu s Pa n el
In tr u sion
Sign a l
P in
Sign a l
B1_LCD1
P in
Sign a l
P in
1
2
4
6
8
10
12
14
B1_LCD2
4
3
1
CLOSE
COMMON
OPEN
3
Ground
PWR_LED_A
BACKLIGHT
RED-LED_A
HDD_LED_A
SDA
5
7
HDD_LED_K
ON_OFF
9
11
13
GROUND2
_RESET
VSTDBY_3V
SCL
Ha r d Disk Dr ive Tem p er a tu r e
HDD Tem p er a tu r e
P in
Sign a l
1
2
4
3V3
SENSE
Ground
VGA DB15 Con n ector
VGA DB Con n ector P in s
Sta n d a r d VGA
Analog RED
Analog GREEN
Analog BLUE
Monitor ID2
n/c
Analog RED return
Analog GREEN return
Analog BLUE return
n/c
P in
DDC2B
Analog RED
1
2
3
4
5
6
7
8
Analog GREEN
Analog BLUE
Monitor ID2
DDC return
Analog RED
Analog GREEN
Analog BLUE
VCC supply (optional)
Digital ground
Monitor ID 0
Data:SDA
9
10
11
12
13
14
15
Digital ground
Monitor ID 0
Monitor ID 1
HSYNC
HSYNC
VSYNC
VSYNC
n/c
Clock:SCL
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Hardware Components
Connectors And Sockets
LCD Pa n el
LCD Pa n el
P in
P in
Sign a l
SCL_5V
SDA_5V
not connected
RX_BB
Sign a l
1
3
5
7
9
2
4
6
8
VSTDBY 5V
BT_LCD 1
BT_LCD 2
TX_BB
Ground
10
Ground
Figu r e 5-2
S-Vid eo Con n ector
C – Color
(Chrominance)
Y – Intensity
(Luminance)
GND – Ground (C)
GND – Ground (Y)
Figu r e 5-3
Eth er n et UTP Con n ector
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Hardware Components
Rear Panel Connectors
Rea r Pa n el Con n ector s
Figu r e 5-4
Rea r Pa n el Sock et P in La you ts
Mouse Connector
Keyboard Connector
Serial
9-pin Serial Port
Port A
25-pin Parallel
Port Connector
Connectors
Serial
Port B
Line Out
Audio jacks
Line In
MIC
USB Connectors (two)
Keyboa r d An d Mou se Con n ector s
4
2
6
5
1
3
Keyboa r d a n d Mou se Con n ector s
P in
Sign a l
P in
Sign a l
1
Data
2
4
6
Not Used
+5V dc
3
5
Ground
Clock
Not Used
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Hardware Components
Rear Panel Connectors
USB Sta ck ed Con n ector
The USB graphic and pinout table for a USB connector. However, the information is also
valid for a USB stacked connector.
1
2 3
4
USB Con n ector
P in Sign a l
VBus
1
2
D-
3
D+
4
GND
Shield
Shell
Ser ia l Por t Con n ector s
Th is p in ou t in for m a tion is va lid for both th e Ser ia l Por t A a n d
Ser ia l Por t B con n ector s.
1
6
7
8
9
2
3
4
5
9-p in Ser ia l Por t Con n ector
P in
Sign a l
P in
Sign a l
1
2
3
4
5
(DCD) CF
(RD) BB
6
(DSR) CC
7
8
9
(RTS) CA
(CTS) CB
(R) CE
(TD) BA
(DTR) CD
(GND) AB
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Hardware Components
Rear Panel Connectors
25-p in Pa r a llel Con n ector
13
12
25
24
23
11
10
22
21
9
8
7
20
19
18
6
5
17
16
15
4
3
2
1
14
25-p in Pa r a llel Con n ector
P in
Sign a l
P in
Sign a l
SLCT
13
12
11
10
9
25
24
23
22
21
20
19
18
17
16
15
14
Ground
PE
Ground
Ground
Ground
Ground
Ground
Ground
Ground
SLIN
BUSY
ACK
D7
8
D6
7
D5
6
D4
5
D3
4
D2
INIT
3
D1
ERROR
AUTO-FD
2
DO
Strobe
1
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Hardware Components
Rear Panel Connectors
MIDI/J oystick Con n ector
8
7
6
5
4
3
2
1
9
10
11
12
13
14
15
MIDI/J oystick Con n ector
P in
Sign a l
P in
Sign a l
+5 V
8
7
6
5
4
3
2
1
9
+5 V
B-1
A-2
10
11
12
13
14
15
A-Y
B-X
Ground
Ground
A-X
MIDI-OUT
B-Y
B-2
A-1
MIDI-IN
+5 V
Exter n a l Au d io J a ck s
The Line In jack, Line Out jack, and Mic In jack on the rear panel are standard
connectors.
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Installing Or Replacing Parts And Accessories
Overview
Over view
This chapter provides information about installing accessories and replacing hardware
parts in your HP Workstation x2100.
Figu r e 6-1
Wor k sta tion
Power Supply Unit
Main Fan
Front access shelves:
Spare mounting rails:
Three 5.25-inch drive
shelves (can be used for
optical drives or with a
3.5 tray kit available as
accessory)
Wide green rails for
5.25-inch devices (for
example, zip drive)
Narrow green rails for
3.5-inch devices
Two 3.5-inch shelves
including a 1.44 MB
floppy disk drive
Blue rails for 3.5-inch
hard disk drives
Secondary Hard
Disk Drive Shelf
Chassis Beam
Primary Hard Disk
Drive Shelf
Contact your dealer for an up-to-date list of supported devices or check the HP web site:
www.hp.com/go/workstationsupport.
Figu r e 6-2
HP Wor k sta tion x2100 System Boa r d
Up to six accessory cards can be
installed:
Memory module sockets supporting four
RDRAM modules
One AGP PRO 4X slot (graphics)
Five 32-bit workstation slots
Processor (heatsink
not shown)
Floppy Disk
Drive Connector
Secondary IDE
Connector
Primary IDE
Connector
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Removing And Replacing The Cover And Front Bezel
Rem ovin g An d Rep la cin g Th e Cover An d Fr on t Bezel
WARNING
For you r sa fety, n ever r em ove th e w or k sta tion cover w ith ou t fir st
d iscon n ectin g th e p ow er cor d fr om th e p ow er ou tlet a n d r em ovin g a n y
con n ection to a telecom m u n ica tion s n etw or k . If a Pow er P r otection Device is
fitted to you r w or k sta tion , you m u st sh u t d ow n you r com p u ter u sin g its on /off
sw itch , th en r em ove its p ow er cor d befor e r em ovin g th e w or k sta tion ’s cover.
Rem ove th e Pow er P r otection Device ca bles befor e a n y ser vicin g op er a tion .
Alw a ys r ep la ce th e cover befor e sw itch in g th e w or k sta tion on a ga in .
Rem ovin g Th e Cover
1. Switch off the display and computer. Disconnect all power cables and any LAN or
telecommunications cables.
2. If necessary, unlock the cover at the back of the workstation.
3. Unscrew the two thumb screws located at the back of the workstation.
4. Standing at the back of the workstation, slide the cover towards you, tilt it open,
then lift it off. See Figure 6-3.
Figu r e 6-3
Rem ovin g th e Cover
4
3
2
WARNING
Chapter 6
Pa r ts in sid e th e com p u ter m a y be h ot, w a it for th em to cool befor e tou ch in g
th em .
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Installing Or Replacing Parts And Accessories
Removing And Replacing The Cover And Front Bezel
Rem ovin g Th e Fr on t Bezel
The front bezel is divided into two sections:
•
•
The upper bezel gives access to three 5.25-inch shelves and two 3.5-inch shelves.
The lower bezel gives access to the control panel. To access the lower bezel, you must
first remove the upper bezel.
NOTE
Take care when removing the upper and lower bezels. They are not on a hinge — do not
force them open.
To remove the upper and lower bezels:
1. Unclip the two clips located on the left-hand side of the bezel.
2. Open the bezel slightly, and then gently push it outwards. See Figure 6-4.
Figu r e 6-4
Rem ovin g th e Bezels
1
2
1
Rep la cin g Th e Cover An d Fr on t Bezel
1. Ensure that all internal cables are properly connected and safely routed.
2. If you have removed both sections of the front bezel, first replace the lower bezel.
Ensure that the bezel is correctly oriented, align the two plastic tabs with their slots
on the right-hand side of the chassis, and then close the bezel. After closing the bezel,
confirm that the tabs on the left side are fully seated flat against the chassis.
3. Standing at the back of the workstation, lower the cover onto the chassis (aligning
the guide rail on the bottom inside edge of the cover with the bottom edge of the
workstation chassis).
4. Shut the cover ensuring that the guides on the top of the cover slide into the rails at
the top of the chassis.
5. Slide the cover forward, then tighten the two thumbscrews.
6. If required, lock the cover using the key provided. Reconnect all the power and
telecommunications cables.
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Installing Or Replacing Parts And Accessories
Removing, Replacing And Upgrading Memory
Rem ovin g, Rep la cin g An d Up gr a d in g Mem or y
Your HP Workstation x2100 has two pairs of memory sockets for installing two or four
RAMBUS Direct RAM (RDRAM) memory modules.
Each pair of memory sockets must contain identical memory modules (identical in size,
speed and type). That is, sockets A1 and B1 must contain identical modules, and sockets
A2 and B2 must contain identical modules (or continuity modules).
Figu r e 6-5
Mem or y Sock ets
B2
B1
A2
A1
Processor
If only two RDRAM modules are installed, use the sockets marked A1 and B1. The other
two sockets (A2 and B2) must contain continuity modules.
Use only HP memory modules designed for your workstation model. For other
accessories for your workstation, refer to
www.hp.com/workstations/products/winnt/accessories.html.
Rem ovin g An d Rep la cin g A Mem or y Mod u le
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
To ease installation, place the workstation on its side with the system board facing
upwards.
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Removing, Replacing And Upgrading Memory
3. If you are installing additional memory
modules, you will need to remove the
continuity modules. Open the two retaining
clips and remove the continuity module from
the socket.
If you are replacing an existing memory
module, open the two retaining clips and
remove the existing memory module the
socket.
Always store any removed memory or continuity module in a safe place for future
use.
4. Install your new memory modules, ensuring
that the two notches on the bottom edge of each
memory module are aligned with those of the
socket. With the two retaining clips open, press
the memory module fully into the socket until
the retaining clips click into position. You can
also close the retaining clips by hand to ensure
that the module is correctly inserted.
telecommunications cables.
6. Check the Summary Screen to verify the new configuration.
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Installing Or Replacing Parts And Accessories
Installing Or Replacing An Accessory Card
In sta llin g Or Rep la cin g An Accessor y Ca r d
Your HP Workstation x2100 has five 32-bit 33 MHz PCI (PCI 2.2) accessory card slots
and one AGP Pro slot on the system board.
x2100 models support the following AGP graphics cards:
•
•
1.5v AGP graphics cards (≤ 25w)
1.5v AGP Pro graphics cards (≤ 50w)
The x2100 does not support high power (>50w) AGP Pro and AGP 3.3 graphics cards.
To install or replace an accessory card, complete the following steps:
CAUTION
Static electricity can damage electronic components. Turn OFF all equipment before
installing the accessory. Don’t let your clothes touch the accessory. To equalize the static
electricity, rest the accessory anti-static bag on top of the workstation while you are
removing the accessory from the bag. Handle the accessory as little as possible and with
care.
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3.If you are removing an existing AGP
graphics card, you must remove the chassis
beam and the universal AGP retainer clip to
gain access to the AGP PRO slot.
a.To remove the chassis beam: Remove the
screw that holds the beam to the chassis and
rotate the beam away from the chassis (see
above).
4. If you are installing a new accessory card, unscrew and remove the slot panel. Store
it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots.
If you are replacing an existing accessory card, remove any cables connected to the
accessory card. Remove the screw that holds the old card in place and carefully pull
it out.
NOTE
Some cards may have preferred locations and special installation instructions
detailed in their manuals.
5. Aligning the new card carefully, slide it into position, then press it firmly into the slot
and tighten the retaining screw.
6. If you are installing an AGP graphics card, you must adjust the universal AGP
retainer clip before re-installing the chassis beam. This clip firmly holds your card in
place during transit and normal operation.
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Installing Or Replacing Parts And Accessories
Installing Or Replacing An Accessory Card
a. Make sure the green retainer clip is installed on the post as shown in Figure 6-6.
To move or adjust the clip, squeeze the locks on each side of the clip and slide it
in or out. Before installing the beam, adjust the clip to be as close to the beam as
possible.
Figu r e 6-6 Reta in er Clip on th e Ch a ssis Bea m Assem bly
Clip inserted on
The retainer clip
keeps the
post and adjusted to
be as close to beam
as possible. After
beam is installed,
adjust clip to push
snugly against
graphics board
seated on the
system board
when the chassis
beam assembly is
installed.
graphics card edge.
Retainer clip
Squeeze locks to adjust
Retainer clip slot
b. Hook the chassis beam assembly to the left side of the chassis and replace the
screw that holds the chassis beam assembly to the chassis.
c. Adjust the retainer clip by using your index fingers to squeeze the locks and slide
the retainer clip against the AGP graphics card making sure the card edge is
firmly in the retainer clip slot. The retainer clip should push snugly against the
graphics card edge.
7. If you are installing or replacing a SCSI card, reconnect the disk activity LED
connector to the system board (refer to for the location of the system board
connectors).
all cables and power cords.
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Installing Or Replacing Parts And Accessories
Mass Storage And Optical Device Overview
Ma ss Stor a ge An d Op tica l Device Over view
The workstation has an integrated Ultra ATA-100 controller that supports up to four
IDE devices. Removable media IDE devices, such as CD-ROM drives, DVD drives, tape
drives and Zip drives, require front access. In addition to the floppy disk drive, your
workstation can support another 3.5-inch device plus three front-access 5.25-inch
devices. Note that one front-access shelf may already have a CD-ROM drive installed in
it.
You can physically install up to two hard disk drives in the x2100 chassis. The internal
hard disk shelves support up to two 15 Krpm drives.
Id en tifyin g Ca bles An d Con n ector s (All Mod els)
If you add an IDE Zip drive, hard disk drive, DVD drive, CD-ROM drive,
CD-RW drive, or tape drive, you need to connect it to power and data cables. The data
cables and connectors provided are shown in Fig. 1-5.
Figu r e 6-7
Da ta Ca bles a n d Con n ector s
Secondary IDE
cable for access
devices such as
CD-ROM Drives or
Zip Drives
Two IDE data
cables each with
two 40-pin
connectors for
IDE Drives
Primary IDE cable
supports two Hard
Disk Drives
Cable with one
34-pin connector
for 3.5-inch
Floppy Disk Driv
Secondary
IDE Connector
Primary IDE
Connector
Floppy Disk
Drive Connector
In sta llin g IDE Dr ives
NOTE
Before installing an IDE Hard disk, refer to the drive’s installation guide to check
jumper settings or if there is a special installation procedure to follow.
There are three or four data cables inside your workstation. Two of these are for IDE
devices.
•
The ATA IDE cable supports two IDE devices. This cable is connected to the Primary
IDE connector on the system board. The bootable hard disk drive is connected to this
cable via the MASTER connector. A second hard disk drive could be installed by
using the SLAVE connector.
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Mass Storage And Optical Device Overview
•
A second IDE drive cable supports two IDE devices. If you install a
CD-ROM drive, a DVD drive or a Zip drive, connect it to this cable.
•
•
The third cable has one connector for a floppy drive.
The following table explains which data connectors you should use when you install
additional devices.
Exa m p les of m u ltip le IDE d r ive com bin a tion s
Con figu r a tion
Con n ection s to d a ta ca bles
1 Hard disk drive
1 CD-ROM drive
Bootable hard disk drive:
CD-ROM drive:
Master connector, Primary IDE Cable
Master connector, Secondary IDE Cable
1 Hard disk drive
2 Hard disk drives
Bootable hard disk drive:
Master connector, Primary IDE Cable
Bootable hard disk drive:
Second hard disk drive:
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
2 Hard disk drives
1 CD-ROM drive
Bootable hard disk drive:
Second hard disk drive:
CD-ROM drive:
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
Master connector, Secondary IDE Cable
1 Hard disk drive
1 CD-ROM drive
1 Zip drive
Bootable hard disk drive:
CD-ROM drive:
Zip drive:
Master connector, Primary IDE Cable
Master connector, Secondary Cable
Slave connector, Secondary IDE Cable
2 Hard disk drives
1 CD-ROM drive
1 Zip drive
Bootable hard disk drive:
Second hard disk drive:
CD-ROM drive:
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
Master connector, Secondary IDE Cable
Slave connector, Secondary IDE Cable
Zip drive:
Ver ifyin g You r IDE Dr ive
1. Switch on the computer.
2. To verify the configuration of your hard disk drive, press F2 to enter Setup when the
HP logo appears. Once in Setup, select the Advanced menu, then the IDE Devices
submenu. In the Primary Master item, check that the details for the device have been
correctly detected by the Setup program.
3. Press F3 to save and exit Setup.
4. Refer to the operating system documentation for information on partitioning and
formatting a drive.
5. If an IDE drive is removed, switch on the computer. The system BIOS will detect
that the device is missing. Press F4 to confirm that you want to remove the device.
The system configuration will be updated automatically.
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Installing Or Replacing Parts And Accessories
Installing SCSI Drives
In sta llin g SCSI Dr ives
Models with a SCSI card can be connected to up to five internal SCSI devices. Figure 6-8
shows both SCSI and IDE cables.
Figu r e 6-8
Ca bles a n d Con n ector s (SCSI Mod els)
Secondary IDE
cable
Two IDE data cables
each with two 40-pin
connectors for IDE
Drives
16-bit SCSI
Terminator
fitted on cable
16-bit Internal U160
68-pin SCSI connector
Primary IDE cable
16-bit SCSI cable with
three 68-pin connectors
External 68-pin SCSI
connector accessible from
the rear of the workstation
Cable with one 34-pin
connector for 3.5-inch
Floppy Disk Drive
SCSI Card in
workstationI Slot
Secondary IDE
Connector
Floppy Disk Drive
Connector
Primary IDE Connector
NOTE
The total length of the external SCSI cables should not exceed 3 meters (approximately
10 feet).
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Installing Or Replacing Parts And Accessories
Installing SCSI Drives
Settin g SCSI IDs
There are several SCSI Hard Disk Drives that may be installed in your system. For each
of these drives, you must assign an unused SCSI ID. SCSI IDs range from 0 to 15 for
wide 16-bit SCSI.
Ta ble 6-1
SCSI ID Settin gs
SCSI ID
Used By
0
First SCSI hard drive
1
Optional second SCSI hard drive
2 - 6
7
Unused
SCSI controller
Unused
8 - 15
To set the SCSI ID:
1. Assign an unused SCSI ID. See Table 6-1:
•
If you are adding a SCSI hard drive to your system, consider setting the new
hard drive SCSI ID to 1. However, if you have other SCSI devices connected
externally, or have changed the SCSI ID of the currently installed hard drive,
remember that this SCSI ID must be unique.
•
•
If you are replacing a SCSI hard drive, you can use the SCSI ID number of the
current hard drive for the replacement hard drive.
SCSI IDs are set by jumpering pins on the disk drive
Wh ich P in s To J u m p er
Using the jumpers provided, set the SCSI ID on the jumper block located on the bottom
of the hard disk drive. Do not use the 12-pin jumper block next to the power connector.
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Installing SCSI Drives
NOTE
Jumpers must be installed vertically. If jumpers are installed horizontally across
adjacent pins, there is no effect. However, this is a good way to store unused jumpers.
Figu r e 6-9
Dr ive Style A
Quantum/Maxtor Drive
2 4 6 8
o o o o o o o o o o o o o o
o o o o o o o o o o o o o o
1 3 5 7
14 pairs
Jumper Block
(J3, if labeled)
SCSI Connector
Power
Connector
Figu r e 6-10
Dr ive Style B
Seagate Drives
Jumper Blocks (J6)
A3 A2 A1 A0
o o o o o o o o o o
o o o o o o o o o o
10 pairs
SCSI Connector
SCSI Connector
Power
Connector
Power
Connector
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Installing SCSI Drives
Figu r e 6-11
Dr ive Style C
IBM drives
Jumper Block (J4)
1
2
3
4
5
6
7
o o o o o o o
o o o o o o o
7 pairs
SCSI Connector
Power Connector
Figu r e 6-12
Dr ive Style D
Fujitsu drives
1 2 4 8
o o o o o o o o o o o o
o o o o o o o o o o o o
Jumper Block
12 pairs
SCSI Connector
Power Connector
Ta ble 6-2
P in s to J u m p er
Dr ive Style/SCSI ID
P in s to J u m p er (n )
(Quantum/Maxtor) A
(Seagate) B
1/2
A3
1
3/4
A2
2
5/6
A1
3
7/8
A0
4
(IBM) C
(Fujitsu) D
1
2
4
8
SCSI ID = 0
❐
❐
❐
❐
❐
❐
❐
❐
SCSI ID = 1
SCSI ID = 2
SCSI ID = 3
SCSI ID = 4
SCSI ID = 5
SCSI ID = 6
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
❐
■
■
■
■
■
■
❐
❐
■
■
■
■
❐
❐
❐
❐
■
■
■
■
❐
❐
■
■
❐
❐
■
■
❐
❐
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Installing Or Replacing Parts And Accessories
Installing SCSI Drives
Ta ble 6-2
P in s to J u m p er (Con tin u ed )
Dr ive Style/SCSI ID
P in s to J u m p er (n )
SCSI ID = 7
❐
❐
■
■
■
■
■
■
SCSI ID = 8
SCSI ID = 9
SCSI ID = 10
SCSI ID = 11
SCSI ID = 12
SCSI ID = 13
SCSI ID = 14
SCSI ID = 15
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
❐
❐
❐
❐
❐
❐
❐
❐
■
■
■
■
■
■
■
■
❐
❐
❐
❐
■
■
■
■
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❐
❐
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■
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Ver ifyin g You r SCSI Dr ive
1. Switch on the computer.
2. To enter the SCSI Configuration Utility press Ctrl-C when prompted during the
workstation’s start-up routine.
3. Verify or modify the configuration of your new SCSI hard disk drive.
For more information on configuring a SCSI hard disk drive, refer
to the SCSI User’s Guide.
4. When configuration is complete, exit the SCSI Configuration Utility and re-boot the
computer to save any changes.
Nu m ber of SCSI
Ha r d Disk s
Sta n d a r d HP SCSI Con figu r a tion
(SCSI ID n u m ber s)
1
2
3
4
ID0
ID0, ID1
ID0, ID1, ID2
ID0, ID1, ID2, ID3
a d d ition a l gu id e r a ils
Extra guide rails are supplied for the installation of additional mass storage devices.
These are inside the workstation, three pairs attached on the side of the front access
bays and one pair on the chassis beam. Depending on the device to be installed,
dedicated guide rails are required and are easily recognized by their distinct shape,
markings and color.
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Installing SCSI Drives
The following table indicates the device, location, and required rails.
Device to be In sta lled
Loca tion
Requ ir ed Ra ils
3.5-inch device (2nd
hard disk drive)
3.5-inch internal
shelf
Blue left and right rails
(L or R indicated on the rail)
5.25-inch device
(CD-ROM, DVD, etc.)
5.25-inch front
access bay
Wide green rails (L or R not
indicated on the rail)
3.5-inch device (zip drive
or second floppy disk
drive )
3.5-inch front
access bay
Narrow green rails
(L or R indicated on the rail)
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Installing Or Replacing Parts And Accessories
Removing And Replacing A Hard Disk Drive
Rem ovin g An d Rep la cin g A Ha r d Disk Dr ive
CAUTION
Handle the hard disk drive with care. Avoid shocks and violent movements which can
cause damage to the hard disk drive’s internal components. A drop of one-quarter inch
can damage it. Make sure you back up your files before you install a hard disk drive.
Refer to your operating system documentation for information on how to do this.
Rem ovin g Th e Old Dr ive
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3. Disconnect the data and power cables from the hard disk drive.
4. Remove the drive. To do this, press the two front clips inward and, pushing from the
rear, slide out the drive. See Figure 6-13.
Figu r e 6-13 Discon n ectin g a n d Rem ovin g th e Dr ive
3
4
5. Remove the two blue guide rails by gently prying them off the hard disk drive. These
guide rails will be required for the new disk drive.
NOTE
Configure the new hard disk drive with the same jumper settings as the old one.
In sta llin g Th e New Dr ive
1. Add the blue guide rails to the new hard disk drive. Insert the guide rail labeled “L”
on the left-hand side (cable connectors facing towards you and positioned at the
bottom), and the guide rail “R” on the right-hand side of the hard disk drive.
2. The hard disk drive can only be inserted one way. Ensure that the data and cable
connectors are facing you and positioned at the top. The boot IDE drive is normally
located in the lower drive shelf. If you are adding a secondary IDE drive, move the
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Removing And Replacing A Hard Disk Drive
boot drive to the upper shelf and install the secondary drive in the lower shelf. This
will insure the cables are positioned correctly. This procedure is not necessary if the
drive is a SCSI drive.
3. Align the guide rails on both sides of the drive with the internal shelf guides and
then slide the drive in until it clicks into position.
NOTE
Avoid trapping or disconnecting the hard disk drive bay thermal sensor cable. If this
cable becomes disconnected, reconnect it to the system board connector marked
THERMAL_SENSOR (positioned near the IDE and Floppy data cable connectors).
4. Connect the power cable and the data cable to the new hard disk drive. The
connectors are shaped to go in one way only. If you are not sure which connector to
telecommunications cables.
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Installing A Second Hard Disk Drive In An Internal Shelf
In sta llin g A Secon d Ha r d Disk Dr ive In An In ter n a l
Sh elf
The internal hard disk shelves, located just under the floppy drive, can support two
3.5-inch devices.
To install a second hard disk drive:
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3. If the boot IDE hard disk drive is installed in the lower shelf, disconnect the data
and power cables. Move the boot drive to the upper shelf and install the secondary
drive in the now empty lower shelf. This is not necessary if the drive is a SCSI drive.
4. Attach the blue rails (found on the CD cage) to the new hard disk drive. Insert the
guide rail labeled “L” on the left-hand side (cable connectors facing towards you and
positioned at the bottom), and the guide rail “R” on the right-hand side of the hard
disk drive.
5. You can insert the second hard disk drive only one way. Make sure the data and
cable connectors are facing you and positioned at the top.
6. Align the guide rails on both sides of the drive with the internal shelf guides and
then slide the drive into the bottom shelf until it clicks into position.
NOTE
Avoid trapping or disconnecting the hard disk drive bay thermal sensor cable. If this
cable becomes disconnected, reconnect it to the system board connector labeled
THERMAL_SENSOR (positioned near the IDE and Floppy data cable connectors.
7. Connect the power and data cables to the second hard disk drive. Reconnect the
power cables and the data cable to the boot hard disk drive.
telecommunications cables.Turn to page 138 to complete the installation.
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Installing A Device In A Front Access Bay
In sta llin g A Device In A Fr on t Access Ba y
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
instructions).
3. Depending on the device to be installed, either:
a. Remove the snap-in 5.25-inch metal filler plate.
Through the round filler plate opening located on the left-hand side of the filler
plate, use your index finger to pull the plate from the workstation chassis.
b. For 3.5-inch installations, use a flat blade screwdriver to break off the 3.5-inch
metal filler plate from the workstation chassis; first from one side then the other.
CAUTION
Be very careful not to hurt your fingers when you remove the filler plates.
4. Align the guide rails on both sides of the drive with the internal shelf guides and
then slide the drive in until it clicks into position. See Figure 6-11.
Figu r e 6-14 Atta ch in g th e Ra ils a n d In sta llin g th e Dr ive
4
5
5. Connect the power and data cables to the installed device. The connectors are shaped
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Installing A Device In A Front Access Bay
6. To allow front access to the device, remove the plastic filler from the upper bezel by
unclipping it on one side and pivoting it out. Store the plate in a safe place.
Figu r e 6-15 Rem ovin g th e P la stic Filler
all the power and telecommunications cables.
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Installing Or Replacing Parts And Accessories
Completing Mass Storage Device Installation
Com p letin g Ma ss Stor a ge Device In sta lla tion
IDE Dr ive
1. Switch on the computer.
2. To verify the configuration of your hard disk drive, press F2 to enter Setup when the
HP logo appears. Once in Setup, select the Advanced menu, then the IDE Devices
submenu. In the Primary Master item, check that the details for the device have been
correctly detected by the Setup program.
3. Press F3 to save and exit Setup. Refer to the operating system documentation for
information on partitioning and formatting a drive.
4. If an IDE drive is removed, switch on the computer. The system BIOS will detect
that the device is missing. Press F4 to confirm that you want to remove the device.
The system configuration will be updated automatically.
SCSI Dr ive On SCSI Mod els
1. Switch on the computer. To enter the SCSI Configuration Utility press Ctrl-C when
prompted during the workstation’s start-up routine.
2. Verify or modify the configuration of your new SCSI hard disk drive.
For more information on configuring a SCSI hard disk drive, refer
to the SCSI User’s Guide.
3. When configuration is complete, exit the SCSI Configuration Utility and re-boot the
computer to save any changes.
Nu m ber of SCSI
Ha r d Disk s
Sta n d a r d HP SCSI Con figu r a tion
(SCSI ID n u m ber s)
1
2
3
4
ID0
ID0, ID1
ID0, ID1, ID2
ID0, ID1, ID2, ID3
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Replacing The CD-ROM Drive (or DVD-drive)
Rep la cin g Th e CD-ROM Dr ive (or DVD-d r ive)
Rem ovin g Th e Old Dr ive
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
instructions).
3. Disconnect the power and data cables from the old drive.
4. Remove the drive. To do this, press the two front clips inward and, pushing from the
rear, slide out the drive. See Figure 6-13.
5. Remove the two green guide rails by gently prying them off the drive. These guide
rails will be required for the new drive.
Figu r e 6-16 Rem ovin g th e Old Dr ive
3
4
iNsta llin g Th e New Dr ive
1. Add the guide rails to the new drive. The guide rails are inserted in the two holes
located at the bottom of the drive. There is no specific side to which these guides
must be installed.
2. Align the guide rails on both sides of the drive with the internal shelf guides, then
slide the drive in until it clicks into position.
3. Connect the power cable and the data cable to the rear of the new drive. The
connectors are shaped to go in one way only. If you are not sure which connector to
all the power and telecommunications cables.
com p letin g th e in sta lla tion
1. Switch on the computer and press F2 when the HP logo appears.
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Installing Or Replacing Parts And Accessories
Replacing The CD-ROM Drive (or DVD-drive)
2. In the Setup program, select the Advanced menu, then the IDE Devices submenu.
Check that the CD-ROM drive has been detected on the IDE channel.
3. Press F3 to save and exit the program.
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Replacing The Floppy Disk Drive
Rep la cin g Th e F lop p y Disk Dr ive
Rem ovin g Th e F lop p y Disk Dr ive
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
instructions).
3. Disconnect the power and data cables from the old drive.
4. Remove the drive. To do this, press the two front clips inward and, pushing from the
rear, slide out the drive.
5. Remove the two green guide rails by gently prying them off the drive. These guide
rails will be required for the new drive.
Figu r e 6-17 Rem ovin g th e F lop p y Disk Dr ive
3
4
In sta llin g Th e F lop p y Disk Dr ive
1. Add the green guide rails to the new drive. Insert the guide rail labeled “L” on the
left-hand side (cable connectors facing towards you and positioned at the top), and
the guide rail “R” on the right-hand side of the hard disk drive.
2. Align the guide rails on both sides of the drive with the internal shelf guides, then
slide the drive in until it clicks into position.
3. Connect the power and data cables to the new drive and any installed drives. The
connectors are shaped to go in one way only.
power and telecommunications cables.
com p letin g th e in sta lla tion
1. Switch on the computer and press F2 when the HP logo appears.
2. In the Setup program, select the Advanced menu, then the Floppy Disk Drives
submenu, and check that the drive has been detected.
3. Press F3 to save and exit the program.
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Replacing The Power Supply Unit
Rep la cin g Th e Pow er Su p p ly Un it
WARNING
Hew lett-Pa ck a r d d oes n ot su p p or t p ow er su p p ly u p gr a d es. Th is in for m a tion is
p r ovid ed to h elp you r ep la ce a d efective p ow er su p p ly u n it. For you r sa fety,
on ly r ep la ce w ith a p ow er su p p ly u n it p r ovid ed by HP su p p or t ser vices.
Rem ovin g Th e Pow er Su p p ly Un it
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3. Remove all internal power supply connectors.
4. Place your workstation on its side with the system board facing upwards.
5. Remove the two screws located on the rear of the chassis that secure the power
supply unit in position.
6. Remove the screw located inside the workstation at the top of the power supply unit.
7. Push the supply unit forward until it is clear of the guide rail. Slightly tilt it towards
the system board, then remove it from the chassis.
Figu r e 6-18 Rem ovin g th e Pow er Su p p ly Un it
7
6
5
In sta llin g Th e Pow er Su p p ly Un it
1. Insert the new power supply unit.
2. Secure it in position using the three screws you previously removed.
3. Reconnect all internal power supply connectors.
4. Return the workstation to its upright position.
telecommunications cables.
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Installing Or Replacing Parts And Accessories
Replacing The Processor
Rep la cin g Th e P r ocessor
Rem ovin g Th e Existin g P r ocessor
1. Turn on the workstation for 3 to 5 minutes to warm up the heatsink and processor.
This will make the separation of the heatsink and the processor easier. Do not leave
the workstation on longer than 3 to 5 minutes as the heatsink may become too hot to
touch. Switch off the display and workstation. Disconnect all power cables and any
LAN or telecommunications cables.
3. Place the workstation on its side for better access.
4. Remove the heatsink power connector from the system board.
CAUTION
If the Turbo-Fan (located in the center of the heatsink) has not been working, the
heatsink may be hot enough to cause burns. Wait until the heatsink has cooled a
little before removing.
5. Remove the four heatsink screws then lift off the heatsink. The small amount of heat
created during the 3 to 5 minute warm-up should aid in separating the heatsink
from the processor.
Figu r e 6-19 Rem ovin g th e P r ocessor
6. Open the Zero Insertion Force (ZIF) lever, located at the side of the processor socket,
until it is in the vertical position (depending on the socket design, the handle may
need to go past vertical), then carefully lift out the processor. To avoid bending the
processor pins, keep the processor perfectly flat when removing it. See Figure 6-16.
7. Store the processor in an anti-static bag (for example, the one provided with the
replacement processor).
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Replacing The Processor
In sta llin g Th e New P r ocessor
1. If your heatsink has a thermal interface material attached to it, skip this step. When
reusing the processor and/or turbocooler heatsink with attached thermal interface
material, discard the old thermal interface material. You do not need to scrape off
any thermal material that adheres to the processor turbocooler heatsink.
CAUTION
There must be a thermal interface material between the processor and heatsink.
Figu r e 6-20 In ser tin g th e P r ocessor
2. Ensure that the ZIF socket lever on the system board is in the UP (open) position.
3. Orient the process by matching the notches on the processor to the notches on the
ZIF pocket.
4. Carefully lower the new processor into place. When the processor is fully inserted.
Close the ZIF lever.
5. Skip this step if your heatsink has an attached thermal interface material. If the
original processor needs a thermal interface, center it on the processor chip.
6. Attach the heatsink onto the processor. Screw in the four screws, to attach the
heatsink.
Figu r e 6-21 Atta ch in g th e Hea tsin k
4
7. Connect the heatsink power connector to the system board.
power and telecommunications cables.
When the workstation is started, you should check that the processor has been
correctly identified.
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Replacing The System Board
Rep la cin g Th e System Boa r d
Rem ovin g Th e System Boa r d
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3. To ease installation, place your workstation on its side with the system board facing
upwards.
4. Remove the workstation chassis beam.
Figu r e 6-22 Rem ovin g th e System Boa r d
4
9
7
10
8
5. Disconnect any cables attached to the system board.
6. Remove the main memory, processor, heatsink and any accessory cards from the old
system board (described in this chapter).
7. Remove the two screws located next to the processor socket.
8. Remove the external screw located on the rear of the workstation near the AGP slot.
9. Remove the system board, being careful not to damage the workstation’s rear panel
connectors.
10. Unclip the retaining metal bracket from under the system board. This bracket must
be re-installed on the new system board.
in sta llin g th e n ew system boa r d
1. Clip the retaining metal bracket onto the new system board.
2. Aligning the rear connectors with their corresponding sockets, insert the system
board and lower it onto the guide pins. Ensure that all hooks are correctly
positioned. Check that the rear connectors are correctly aligned in their sockets.
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Replacing The System Board
CAUTION
When inserting the system board, be careful not to damage or bend the metal fingers
on the rear connector EMI shield. If the shield is damaged it can be very difficult to
install the system board correctly.
3. Replace the rear screw to secure the system board in place.
4. Replace the two screws located next to the processor socket.
Figu r e 6-23 In sta llin g th e New System Boa r d
1
2
4
3
5. Reconnect any cables you disconnected earlier from the system board. Note that
there are three power connectors on the system board – you must connect all of
label located on the inside of the cover.
6. Replace the main memory, processor, heatsink and any accessory cards in the new
system board (described in this chapter). When reinstalling the heatsink, remember
to replace the thermal interface.
7. Check system board switch 10 to ensure it is correctly set. Also, check that switch 5
8. Replace the chassis beam and secure it in place with the retaining screw. Make sure
the Universal AGP Clip is properly adjusted.
9. Return the workstation to its upright position.
telecommunications cables.
11. After installing the system board, you need to update your BIOS.
NOTE
The latest BIOS for your Workstation and instructions on updating the BIOS are
available from: www.hp.com/go/workstationsupport.
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Installing Or Replacing Parts And Accessories
Setting System Board Switches
Settin g System Boa r d Sw itch es
There are ten system board switches used for configuration, numbered from 1 to 10. Of
these a certain number are reserved and should not be modified, otherwise it could lead
to a system failure.
Sw itch
1-4
Defa u lt Position
OFF
To Con figu r e:
Reserved. Do Not change Default Settings
Reserved. Do Not change Default Setting
5
6
ON
ON
Enables keyboard power-on.
OFF disables this option.
7
OFF
OFF
OFF
ON
Enables normal modes.
ON enables the BIOS recovery mode at next boot.
8
Retains CMOS memory.
ON clears CMOS memory at next boot.
9
Enables User and System Administrator passwords.
ON clears the passwords at next boot.
10
Selects the chassis type.
ON = minitower
Figu r e 6-24
System Boa r d Sw itch es
Location of
system board
switches
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Installing Or Replacing Parts And Accessories
Replacing The System Fan
Rep la cin g Th e System Fa n
Rem ovin g Th e Fa n
1. Switch off the display and workstation. Disconnect all power cables and any LAN or
telecommunications cables.
3. Holding the fan with one hand, use a screwdriver to gently push the retaining clips
in the direction shown by the arrows on the chassis, then slide the fan up and out of
the chassis.
Figu r e 6-25 Rem ovin g th e Fa n
3
3
4
4. Disconnect the fan connector from the CHASSIS_FAN socket on the system board.
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Replacing The System Fan
Rep la cin g Th e Rea r Fa n
NOTE
Ensure that all cables are clear of the fan and will not easily come into contact with the
fan during normal use or following transportation.
1. The fan unit can only be installed in one way. The distance between the two
retaining clips is shorter at the top than the bottom. Align the fan clips with their
corresponding holes.
2. Gently push the fan downwards until it clicks into place.
3. Connect the fan connector to the CHASSIS_FAN socket on the system board.
telecommunications cables.
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Replacing The Fan And Speaker Assembly
Rep la cin g Th e Fa n An d Sp ea k er Assem bly
Rem ovin g Th e Fa n An d Sp ea k er Assem bly
1. Switch off the display and workstation. Disconnect all power
cables and any LAN or telecommunications cables.
2. Remove the workstation’s cover and front upper and lower
3. Disconnect the cables from their connectors located on the
system board.
4. For ease of installation, place the workstation on its side with
the system board facing upwards.
5. Remove the workstation chassis beam.
6. Remove the screw from the front of the chassis.
7. Unclip the three clips on the front of the chassis.
8. Slide the fan and speaker assembly towards the rear of the
workstation until it is clear of the chassis, then remove it from
the workstation.
Rep la cin g Th e Fa n An d Sp ea k er Assem bly
1. Place the fan and speaker assembly behind the internal
shelves (the speaker should be near the bottom edge of the
chassis and facing towards the front of the workstation).
Ensure all cables are clear of the assembly, then carefully
move the fan and speaker assembly towards the front of
the chassis.
2. Align the clips and guide pins with their appropriate
sockets and slide the assembly forward to secure it into
place.
3. Connect the fan and speaker cables to their connectors
located on the system board.
4. Replace the screw on the front of the chassis.
5. Replace the chassis beam and secure it in place with the retaining screw. Make sure
the Universal AGP Clip is properly adjusted.
6. Return the workstation to its upright position.
Reconnect all the power and telecommunications cables.
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Replacing The Battery
Rep la cin g Th e Ba tter y
WARNING
Th er e is a d a n ger of exp losion if th e ba tter y is in cor r ectly in sta lled . For you r
sa fety, n ever a ttem p t to r ech a r ge, d isa ssem ble, or bu r n th e old ba tter y.
Rep la ce th e ba tter y on ly w ith th e sa m e or equ iva len t typ e r ecom m en d ed by
th e m a n u fa ctu r er. Th e ba tter y is a lith iu m ba tter y w h ich d oes n ot con ta in
h ea vy m eta ls. Never th eless, in or d er to p r otect th e en vir on m en t, d o n ot
d isp ose of ba tter ies in h ou seh old w a ste. P lea se r etu r n u sed ba tter ies to th e
sh op fr om w h ich you bou gh t th em , or to th e d ea ler fr om w h om you p u r ch a sed
you r w or k sta tion , or to HP, so th a t th ey ca n be eith er r ecycled or d isp osed of in
a n en vir on m en ta lly sou n d w a y. Retu r n ed ba tter ies w ill be a ccep ted fr ee of
ch a r ge.
If your workstation repeatedly loses its configuration settings you should consider
changing the battery. Replace it with a CR2032 coin type manganese/lithium battery,
available from most workstation stores.
To change the battery:
1. Disconnect the workstation’s power supply cord and any connection to a
telecommunications network.
3. Remove the old battery by sliding it from under the retaining clip(s).
Figu r e 6-26 Rep la cin g th e Ba tter y
Location of battery
4. Place the new battery in the battery holder and ensure that it is properly seated.
Ensure that the clip holds the battery firmly in place.
cords.
6. Run the Setup program to reconfigure the workstation.
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System Board Connectors
System Boa r d Con n ector s
B2
B1
A2
A1
Main chassis fan
Auxiliary power
Processor fan
Processor
CD-ROM
audio in
ATX12V power
AGP Slot
Chassis intrusion
Battery socket
System board
switches
Internal Speaker
Workstation card fan
Status panel
Wake On LAN
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Troubleshooting Your Workstation
Sym p tom : when the power button is pressed, the
Workstation...
Typ e of p r oblem
Refer to
p a ge
Shows no sign of activity at all:
Workstation may not be
correctly connected to the
power supply.
•
•
•
Monitor is blank.
No hard disk drive or fan noise.
MaxiLife status panel does not light up.
Appears to boot, but monitor remains blank:
Monitor may be badly
connected or not switched
on.
•
•
•
Hard disk drive and fan can be heard.
Status LED is GREEN.
MaxiLife status panel displays system booting.
Does not boot:
HP MaxiLife has detected a
hardware configuration
error. A component may be
improperly connected inside
the workstation.
•
•
•
•
Monitor remains blank.
Status LED is RED.
Beep code emitted.
MaxiLife status panel displays an error message
with a sad face
.
Starts to boot and there is activity on the monitor:
Configuration error has
been detected by the POST
(Power-On Self Test).
•
•
•
Boot process fails with an error message.
Status LED is RED.
MaxiLife status panel displays a sad face and a
POST error message.
Starts to boot and there is initially some activity on
the monitor, but then:
Video card may be
improperly installed or
incorrectly configured.
•
•
Screen becomes blank, or
Image is corrupt.
Hard disk drive failure or
not accessible.
Sym p tom
Typ e of P r oblem
Refer To
Workstation starts to boot, but a
POST (Power-On Self-Test) error
message is displayed on the screen.
•
•
CMOS test error.
Keyboard or mouse are not working
correctly.
•
•
Floppy disk drive LED does not appear.
Hard disk drive, DVD, CD-RW or
CD-ROM drive are not accessible.
•
Serial or Parallel ports are incorrectly
configured.
•
•
Devices are not cabled correctly.
Device drivers missing or incorrectly
installed.
An error message appears on the MaxiLife LCD during runtime.
You cannot turn off the workstation.
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You have forgotten your password.
•
Can’t start the workstation
Your workstation has a software
problem.
•
•
Software application will not run.
Date and time are wrong.
Your workstation repeatedly loses its configuration settings.
You have problems using the Euro symbol.
Help fu l In for m a tion
Refer To
Troubleshooting Pre-Boot Checks With HP MaxiLife
page 160
Hardware
EMU (Error Message Utility) Description
Beep Code Table
If You Have Forgotten Your BIOS Password
Troubleshooting BIOS Problems:
•
•
•
•
Updating the BIOS.
Restoring BIOS Default Settings.
Clearing the CMOS.
Recovering the BIOS (Crisis Mode).
System Board Switches
Using the HP Setup Program
Troubleshooting Hardware With HP e-DiagTools
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Troubleshooting Your Workstation
Case 1: No Activity At All
Ca se 1: No Activity At All
When the power button is pressed, the workstation appears to boot (sound from the hard
disk drive and fan, and status LED is red), but the monitor is blank.
•
•
•
Monitor is blank.
No hard disk drive or fan noise.
MaxiLife status panel does not light up or display any messages.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Sym p tom ...
Ch eck th a t...
How...
Workstation does not
start – the status LED
indicator is not
You can access the MaxiLife
status panel.
Press one of the LCD control buttons to
activate MaxiLife. If it comes to life, the
power cord is connected.
illuminated.
If it doesn’t, follow the troubleshooting
steps below.
The power cord is correctly
connected.
Connect the power cord to a grounded
power outlet and the workstation.
The power outlet is working.
Plug a light into the grounded power
outlet and check that it comes on.
The voltage switch is
correctly set (located on the
rear of the workstation).
1. Disconnect the power cord.
2. Select the correct setting.
3. Reconnect the power cord.
4. Start the workstation.
If the workstation still does not start:
None of the internal devices
are causing the problem.
1. Remove internal power connectors
from all internal devices (except for
the system board).
2. Reconnect the power cord.
3. Reconnect the power connectors one
by one to the internal devices to see if
a device is defective.
4. If a device is found to be defective,
contact HP Support or your
authorized dealer.
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Case 1: No Activity At All
Sym p tom ...
Ch eck th a t...
How...
There is not a problem with
the power supply unit.
1. Replace the power supply unit with a
known working power supply from
the same model workstation.
2. If the workstation starts, contact HP
Support or your authorized dealer.
The power supply unit might need
replacing.
If the problem persists, contact HP Support or your authorized dealer
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Case 2: Monitor Is Blank, MaxiLife Is OK
Ca se 2: Mon itor Is Bla n k , Ma xiLife Is OK
HP x2100
INF O
SERVICE
When the power button is pressed, the workstation appears to boot (sound from the hard
disk drive and fan, and status LED is green), but the monitor is blank.
•
•
•
Hard disk drive and fan can be heard.
Status LED is GREEN.
MaxiLife status panel displays system booting.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Sym p tom ...
Ch eck th a t...
How...
Power indicator light
and hard disk activity
light work but the
The display is switched ON
(LED is on).
Refer to the monitor manual for an
explanation of the LEDs.
The monitor’s power cord is
correctly connected.
Ensure the power cord is plugged into a
grounded power outlet and into the monitor.
screen remains blank.
The monitor’s power outlet
is working.
Plug a light into the grounded power outlet
and check that it comes on.
:
The monitor’s brightness
and contrast settings are
correct.
Refer to the monitor manual if necessary.
The monitor itself is not
faulty.
1. Replace the monitor by a known
working monitor from the same model
of workstation.
2. If the monitor starts, contact HP
Support or your authorized dealer. The
monitor may need to be replaced.
The video cable pins are not
damaged.
1. Switch off and unplug the monitor.
2. Disconnect the video cable and
straighten any bent pins.
3. Reconnect the video cable.
4. Switch on the monitor and see if it
works.
You may need to update the Basic Input Output
System (BIOS).
The BIOS may be corrupt. Refer to
the BIOS.
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Case 2: Monitor Is Blank, MaxiLife Is OK
Sym p tom ...
Ch eck th a t...
How...
Dual monitor or multi-monitor configuration problem
If you have a dual monitor
video card installed, but only
one monitor, check that it is
connected to Output 1.
The outputs are labelled on the video card.
If you have two or more
video cards installed, but
only one monitor, check that
the monitor is connected to
the correct output.
Plug the monitor in the video output on the
AGP video card.
Only one monitor is
being displayed by
Windows.
The driver is correctly
configured for multi-monitor
operations.
1. Connect the top connector on the video
card, labelled 1, to the first monitor.
2. Connect second connector, labelled 2, to
the second monitor.
3. Turn on both monitors before booting
the workstation.
One monitor is blank.
Multi-monitor configuration
and resolution have been
correctly defined.
1. Access Display Properties through Start,
Settings, Control Panel.
2. Select the multi-monitor option and
configure for the required number of
monitors and resolution.
NOTE: For the Matrox G4xx dual monitor
graphics card, the multi-monitor setting is
only available if both monitors are
connected to the workstation and switched
on before the workstation is switched on.
NOTE
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Case 3: Boot Fails, Monitor Is Blank, MaxiLife Displays Error Message
HP x2100
Ca se 3: Boot Fa ils, Mon itor Is Bla n k ,
xxxxxxx
Ma xiLife Disp la ys Er r or Messa ge
When the power button is pressed, the hard disk drive or fan can be heard, but the
workstation does not boot. The monitor remains blank and the status LED is red.
•
•
•
Monitor remains blank.
Status LED is RED.
Beep code is emitted.
•
MaxiLife status panel displays an error message with a sad face
.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
P r e-boot Dia gn ostics
When your workstation starts up, the BIOS performs a series of pre-boot checks followed
by the Power-on Self Test (POST) to test your hardware configuration for any problems.
If a problem is detected during the POST, an error is displayed on your workstation’s
monitor.
If, however, a pre-boot test fails, it will emit an audio signal. An error message is also
displayed on the MaxiLife LCD.
The Pre-Boot Diagnostics emits an audio sequence with two kinds of sounds. The first is
an unusual series of tones that indicate an anomaly has been detected. This series of
sounds also contains an electronic signal that can be sent through a telephone line to an
authorized helpdesk or HP Support, if necessary. This signal cannot be interpreted by
the human ear. However, it can be decoded by helpdesk equipment to extract the
workstation model and serial number.
The second type of sound is a series of long beeps that indicate a particular error. If you
hear a series of beeps, you should count them as this will help you detect the cause of the
problem.
If your workstation unable to display a POST error message (for example, when you
graphics controller has failed), an error message is displayed on the MaxiLife LCD.
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Case 3: Boot Fails, Monitor Is Blank, MaxiLife Displays Error Message
P r e-boot Test Er r or s
The following table shows the type of error messages that can occur during the pre-boot
checks.
Beep
Cod e
Ma xiLife
Messa ge
Ca u se...
Ch eck th a t...
1 beep
CPU Socket
Processor absent, not
correctly connected or
ZIP socket not closed
•
Check processor correctly
connected and ZIP socket closed.
•
•
Processor socket 2 contains a
terminator if it is unused.
2 beeps
3 beeps
—
Power supply is in
protected mode
Power cables inside the
workstation are correctly
connected.
Contin Module
No RIMM
No continuity modules in
unused sockets
•
•
•
•
If unused, memory sockets A2
and B2 must contain RDRAM
continuity modules.
No RDRAM memory
modules installed
Memory modules are installed
(two identical RDRAM modules
in sockets A1 and B1).
RIMM Speed
Mem Miscompare
The RDRAM modules
have incompatible speed
ratings
All installed memory modules
have identical speed rating.
Incompatible RDRAM
memory module pairs
installed.
Sockets A1 and B1 contain
identical RDRAM memory
modules (identical speed, size and
type).
•
Sockets A2 and B2 contain
identical RDRAM memory
modules (identical speed, size and
type), or RDRAM continuity
modules.
Memory Error
No memory, bad memory
modules, incompatible
memory module
•
•
Memory modules are correctly
seated in sockets.
If unused, memory sockets A2
and B2 must contain RDRAM
continuity modules.
4 beeps
5 beeps
No Video
Graphics card problem
•
•
Video card installed.
Video card seated correctly in the
AGP connector.
PCI Detect
PnP/PCI initialization
problem
•
PCI cards are correctly inserted
in their slots.
•
•
You can try removing a PCI card
to see if it is causing the problem.
6 beeps
7 beeps
—
—
Corrupted BIOS.
You need to activate crisis
recovery procedure (refer to
Defective system board
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Case 3: Boot Fails, Monitor Is Blank, MaxiLife Displays Error Message
If You Miss Th e Beep Cod e
If you miss the beep code, turn off the workstation by pressing the on/off power button
for five seconds or more, then listen for the signal again.
Post Test Er r or s
Following the pre-boot checks, the POST (Power-On Self Test) sequence is initiated. It
should be noted that in some cases, a Beep and Post Error can occur at the same time.
The following table shows the type of error messages that can be displayed on the
MaxiLife status panel, and the action to take.
The Boot Step option must be selected for these messages to be displayed by MaxiLife.
Ma xiLife Er r or Messa ge
Action to Ta k e
P.O.S.T. Start
CPU Regist. Init
I/O Init.
Change system board
Change system board
Change system board
Change system board
Change system board
Change system board
Change system board
Keyboard missing.
IDE Init.
PCI Mast. Init.
BIOS Check sum
RAM Refresh Test
Keyb. Ctrl. Test
If this is not the case, change system board.
Check memory then system board
Check memory then system board
Check memory then system board
Check memory then system board
Flash BIOS again then check system board
Check PCI cards.
Memory Detection
RAM Add. Failure
RAM Data Low
RAM DATA High
Shadow Bios Rom
PCI Detection
If this does not work, change system board.
Check AGP card then system board
Keyboard missing or change keyboard
Change system board
Video Detection
Keyboard Test
Unexpect. STOP
Base Memory Test
Ext. Memory Data
Ext. Memory Add
Mouse PS2 Test
Check memory then system board
Check memory then system board
Check memory then system board
Change mouse.
If this does not work, change system board.
Check SCSI card (if installed).
Disc Ctrl. Init.
Disc Bus Init.
MaxiLife Test
If this does not work, change system board.
Check SCSI card (if installed).
If this does not work, change system board.
Change system board.
If this does not work, change control panel.
Check CD-ROM.
CDROM Ctr. Init.
Opt. Rom Detect.
If this does not work, change system board.
Change system board.
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Case 3: Boot Fails, Monitor Is Blank, MaxiLife Displays Error Message
Ma xiLife Er r or Messa ge
Action to Ta k e
Check ATA / SCSI
Check SCSI card (if installed).
If this does not work, change system board.
Bios SETUP
No action necessary. This message is displayed when the user
enters the BIOS Setup program.
...Checking...
ACPI Init.
Change system board
Change system board
Check Password
Prepare Boot
This message is displayed when the user needs to enter a password.
Change system board
Dmi Tables Init.
PNP Opt. ROM Ini
Change system board
Change system board
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Troubleshooting Your Workstation
Case 4: Boot Process Fails, Error Message Appears
Ca se 4: Boot P r ocess Fa ils, Er r or Messa ge Ap p ea r s
When the power button is pressed, the workstation starts to boot and there is activity on
the monitor, but the boot process then fails with an error message. Status LED is red. A
configuration error has been detected.
•
•
•
Boot process fails with an error message.
Status LED is RED.
MaxiLife status panel displays and a POST error message.
NOTE
Before removing the cover, switch off the display and workstation. Disconnect the power
cord and any accessory cables. When checks have been completed, close the workstation
and reconnect the power cord and accessory cables. Verify that the workstation boots
correctly.
Er r or Messa ge Utility (EMU)
In the event of an error generated in POST (Power-On-Self-Test) during the boot process,
there are two beeps, then the Error Setup Manager gives access to one or more detected
errors. Each EMU error is displayed as a 4-digit code with an associated text message on
the monitor screen and the MaxiLife LCD panel.
For a list of POST errors displayed by MaxiLife and the recommended solutions, refer to
NOTE
If the monitor is not available, a short error message is also displayed on the MaxiLife
LCD panel.
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Case 4: Boot Process Fails, Error Message Appears
Further details can be accessed by pressing Enter. A detailed description of the reason for
the failure and how to solve the problem is displayed.
The following examples give the different types of error categories.
Category #1:
If the error is only a warning (for example, key stuck), the
POST should prompt:
a
Keyboard Error
WARNING
00100
a. After a timeout period of five seconds without any
intervention, the system resumes to boot
Category #2:
If the error is serious, the POST should prompt:
00xx
The BIOS has detected a serious problem that prevents your
workstation from booting
Press <Enter> to view more information about error
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Troubleshooting Your Workstation
Case 5: Screen Goes Blank Or Corrupt Image
Ca se 5: Scr een Goes Bla n k Or Cor r u p t Im a ge
When the power button is pressed, the workstation starts to boot and there is initially
some activity on the monitor, but then the screen goes blank or the image is corrupt.
•
•
Screen becomes blank, or
Image is corrupt.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Sym p tom ....
Ch eck th a t...
How...
Workstation boots
correctly, but when
the operating system
starts loading, the
screen goes blank or
image is corrupt.
The monitor supports the
resolution and selected
refresh rate. This type of
problem can occur if the
workstation is configured
using one monitor, then
swapped with another one.
1. Reboot the workstation in VGA mode.
Then, access Display Properties
through Start, Settings, Control Panel.
2. Change the display resolution and
refresh values to settings that can be
handled by your monitor.
If the screen is still blank or corrupt
The video card is correctly
1. Follow the instructions indicated in
the above Note about removing the
cover and switching off the
workstation.
inserted in the socket on the
system board.
2. Remove the AGP card, then carefully
re-insert it into the socket.
3. Replace the cover and reconnect the
power cord and accessory cables.
Verify that the workstation boots
correctly.
Hard disk drive is correctly
configured and cables are
connected.
required.
Hard disk drive is accessible.
troubleshooting using HP e-DiagTools.
If the screen is still blank or corrupt
The video driver is not
corrupted or incorrectly
installed.
Install the latest driver for the video card.
This can be downloaded from the
Workstation Support web site:
HP Workstation x2100.
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Troubleshooting Your Workstation
Use Or Configuration Problems
Use Or Con figu r a tion P r oblem s
If your workstation boots normally, but you are having problems using or configuring
your workstation.
Sym p tom
Typ e of P r oblem
Refer To
Workstation starts to boot, but
a POST (Power-On Self-Test)
error message is displayed on
the screen.
•
•
CMOS test error.
Keyboard or mouse are not working
correctly.
•
•
Floppy disk drive LED does not appear.
Hard disk drive, DVD, CD-RW or
CD-ROM drive are not accessible.
•
Serial or Parallel ports are incorrectly
configured.
•
•
Devices are not cabled correctly.
Device drivers missing or incorrectly
installed.
An error message appears on the MaxiLife LCD during runtime.
You cannot turn off the workstation.
You have forgotten your
password.
•
Can’t start the workstation
Your workstation has a
software problem.
•
•
Software application will not run.
Date and time are wrong.
Your workstation repeatedly loses its configuration settings.
You have problems using the Euro symbol.
Help fu l In for m a tion
Refer To
If You Have Forgotten Your BIOS Password
Troubleshooting BIOS Problems:
•
•
•
•
Updating the BIOS
Restoring the BIOS Default Settings
Clearing the CMOS
Recovering the BIOS (Crisis Mode)
System Board Switches
Using the HP Setup Program
Troubleshooting Drives With a Problem:
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Troubleshooting Your Workstation
Use Or Configuration Problems
•
•
Hard Disk Drive
CD-ROM, DVD or CD-RW Drives
Troubleshooting Hardware With HP e-DiagTools
Recovering Hard Disk Drive Contents
CMOS Test Er r or
Symptom: POST displays CMOS test error. CMOS is a chip that keeps a record of
installed components when the workstation is turned off.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Ch eck th a t...
How...
The internal battery is
working.
1. Set the workstation to the correct time (refer to the operating
system manual).
2. Switch off and unplug the workstation for an hour.
3. Restart the workstation and check the time is correct.
4. If the time is incorrect, replace the battery by a new one. Refer to
Chapter 6, Installing and Replacing Hardware Parts.
Clear the CMOS
You have the latest BIOS
version.
If you need to update, download the latest BIOS version from the HP
The system board is
working.
Replace the system board by a known working board from the same
model of workstation.
If the problem persists, contact HP Support or your authorized dealer
Keyboa r d Test Er r or
Symptom: POST displays a keyboard test error.
Ch eck th a t...
How...
The keyboard and mouse cables are
correctly connected.
Plug the cables into the correct connectors on the back of
the workstation. These connectors are easily identified by
their color coded icon.
The keyboard is clean and no keys are
stuck down.
•
Check all keys are at the same height, and none are
stuck (keyboard).
The mouse is clean.
•
Clean the mouse ball and sensors.
The keyboard/mouse are working
Replace the keyboard/mouse by known working units.
If the workstation boots but you still have a problem...
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Use Or Configuration Problems
You may need to update the Basic
Input Output System (BIOS).
Create a bootable floppy to update the BIOS. Refer to
If the keyboard/ mouse still does not work...
Ch eck th a t...
How...
The system board is working.
There is a possible problem with the system board. Contact
HP Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer.
F lop p y Disk Dr ive Test Er r or
Symptom: Power-On-Self-Test displays floppy disk drive test error.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Ch eck th a t...
How...
The drive is correctly
configured in the Setup
program.
1. When the message Press F2 to Enter Setup appears, press the F2
key.
2. Check the floppy disk configuration in Advanced > Floppy Setup >
Security.
Restore the default settings
in the Setup program.
1. When the message Press F2 to Enter Setup appears, press the F2
key.
2. Press the F9 key to restore the default settings.
The drive cables are correctly
connected.
Floppy disk drive power and data cables are correctly connected
(refer to Chapter 6).
The drive cable is working.
Replace the floppy disk drive cable by a known working cable from
the same model of workstation.
The floppy disk is working.
1. Ensure your formatted diskette is inserted correctly.
2. Clean the floppy disk drive using a diskette cleaning kit.
3. Insert a known working floppy disk and see if it works.
If the drive still does not work...
Ch eck th a t...
If n ot...
The system board is working. There is a possible problem with the system board. Contact HP
Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer.
h a r d d isk , DVD, CD-RW or CD-ROM test er r or
Symptom: Power-On-Self-Test displays hard disk, DVD or CD-ROM drive test error.
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Use Or Configuration Problems
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation, reconnect the power cord and accessory cables. Verify that the workstation
boots correctly.
Ch eck th a t...
How...
The drive is correctly configured in
the Setup program. Refer to
1. Switch the workstation OFF then ON.
2. When the message Press F2 to Enter Setup appears, press the F2 key.
3. Check the drive is enabled and the correct type is selected.
Restore the default settings in the
Setup program.
1. When the message Press F2 to Enter Setup appears, press the F2 key.
2. Press the F9 key to restore the default settings.
The drive cables are correctly
connected.
1. Check the drive cables are correctly connected (refer to Chapter 6).
2. Close the workstation, switch it on, check if it works.
The drive cable is working.
1. Replace the drive cable by a known working cable from the same
model of workstation.
2. Close the workstation, switch it on, check if it works.
If the drive still does not work, run e-DiagTools to perform one of the hardware diagnostics tests. Refer to
Ch eck th a t...
How...
The drive is working with HP
e-DiagTools.
1. Replace the drive by a known working drive from the same model
of workstation.
2. Close the workstation, switch it on, check if it works.
You may need to update the Basic
Input Output System (BIOS).
Create a bootable floppy to update the BIOS. Refer to page 176.
Ch eck th a t...
How...
The system board is working.
1. Replace the system board by a known working board from the
same model of workstation.
2. Close the workstation, reconnect the power cord and check that the
workstation and drive work.
3. If the drive works, contact HP Support or your authorized dealer
for further troubleshooting information.
You receive a S.M.A.R.T. alert
during the Power-On-Self-Test.
Recommended action: Carry out an immediate data backup, then
contact HP Support or your authorized dealer for a replacement hard
drive. Refer to page 180.
If there is a hard disk drive crash, refer to Chapter , “Recovering Hard Disk Drive Contents (Windows only),” on
If the problem persists, contact HP Support or your authorized dealer.
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Troubleshooting Your Workstation
Use Or Configuration Problems
Ser ia l Or Pa r a llel Por t Test Er r or
Symptom: POST displays a port test error.
NOTE
Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Ch eck th a t...
How...
The port is correctly configured in
the Setup program.
1. Switch the workstation OFF then ON.
2. When the message Press F2 to Enter Setup appears, press
the F2 key.
3. Check the port is enabled and the correct setting is
selected under Integrated I/O Ports in the Advanced menu.
Restore the default settings in the
Setup program.
1. When the message Press F2 to Enter Setup appears, press
the F2 key.
2. Press the F9 key to restore the default settings.
All connected devices are correctly
connected and switched on.
1. Plug the cables into the correct connectors on the
workstation rear panel.
2. Switch on the workstation and the external devices.
Refer to the device documentation.
The correct device drivers are
installed.
If the workstation still has a problem...
You may need to update the Basic
Input Output System (BIOS).
Create a bootable floppy to update the BIOS. Refer to
Ch eck th a t...
How...
The system board is working.
1. Replace the system board by a known working board
from the same model of workstation.
2. Close the workstation, reconnect the power cord and
check that the workstation works.
3. If the port works, contact HP Support or your authorized
dealer for further troubleshooting information.
If the problem persists, contact HP Support or your authorized dealer.
Er r or Messa ge Ap p ea r s On Th e Ma xiLife LCD Du r in g Ru n tim e
During normal usage (and at boot) of the workstation, MaxiLife continually monitors
vital system parameters. These include: temperature, fan malfunctions, power voltage
drops, system board PLL problems and CPU problems.
Ma xiLife Er r or
Exp la n a tion
Action to Ta k e
Messa ge
Pow er or Pow er Su p p ly Er r or s Messa ges
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Use Or Configuration Problems
Ma xiLife Er r or
Exp la n a tion
Action to Ta k e
Messa ge
PSU 12 V error
Power CPU error
PSU 3V3 error
2V5 mainboard
12V PSU is out of range 10,8V – 13,2V
CPU power is out of range 1V – 3V
3.3V PSU is out of range 3,15V – 3,45V
Check power supply unit.
Change system board.
Check power supply unit.
Change system board.
2V5 on main board is out of range
2,25V – 2,75V
1V8 mainboard
PSU -5V error
1V8 on main board is out of range
1,6V – 2,1V
Change system board.
-5V on main board out of range
4,5V – 5,5V
Check power supply unit.
Tem p er a tu r e Er r or Messa ges
Processor Temp
Processor temperature exceeds 80˚C
Check airflow access to the
heatsink. Check processor.
CPU Shutdown
thermal or internal processor failure
Check processor.
PCI Temperature
Ambient or PCI temperature exceeds 64˚C
Check airflow access to the PCI
area.
Disk Temperature
CPU Throttle
Disk temperature exceeds 58˚C or sensor
unplugged
Check airflow access to the
disk area. Check sensor is
plugged in.
Processor on thermal protection –
frequency is halved.
Check airflow access to the
heatsink. Check processor.
Fa n Er r or Messa ges
System FAN
—
—
—
Check if system fan has
stopped or is unplugged.
PCI FAN
CPU FAN
Check if PCI fan has stopped or
is unplugged.
Check if CPU fan has stopped
or is unplugged.
You Ca n n ot Tu r n Off You r Wor k sta tion
Sym p tom ...
Ch eck th a t...
How...
Workstation does not make a
buzzing or beeping sound
when you press the power
button, but you are still
unable to turn it off.
You have saved all
data and exited all
programs.
1. Save all data and exit all programs (if
you can).
2. Press the power button and keep it
pressed for 5 seconds. The workstation
will turn off.
3. Remove the power cord.
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Use Or Configuration Problems
You Ha ve For gotten You r Pa ssw or d
NOTE
Use these instructions if the passwords were set with the Setup program.
Sym p tom ...
You have
forgotten the
User password.
Solu tion ...
1. Switch off the workstation.
2. Restart the workstation. If you are prompted for a password, enter the
Administrator password.
3. When Press F2 to Enter Setup appears, press the F2 key.
4. Enter the Administrator Password to access the Setup program.
5. Go to the Security menu.
6. Go to the Set User Password field and set a new User Password. This will
replace the old password which you had forgotten.
7. Press Esc or select Exit Menu to save the new Password and exit Setup.
You have
1. Switch off the workstation and remove the power cord.
2. Remove the workstation’s cover.
forgotten the
Administrator
password.
3. Set switch 9 on the system board switch block to the ON position.
4. Replace the power cord and restart the workstation.
5. When the message Passwords have been cleared appears on screen, switch
off the workstation.
6. Remove the power cord and reset switch 9 back to the OFF position.
7. Replace the workstation’s cover.
8. Switch on the workstation and allow it to complete its startup routine.
9. After the Power-On-Self-Test has completed, press F2 when prompted to use
the Setup program.
10. Set the Administrator and new User Passwords.
11. Press Esc or select Exit Menu to save the new Password and exit Setup.
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Use Or Configuration Problems
You r Wor k sta tion Ha s A Softw a r e P r oblem
Sym p tom ...
Solu tion ...
Green power
•
•
Refer to the application software documentation and/or the operating
system documentation for guidance.
indicator light is
illuminated, but
some software
won’t run.
If the software is running but not functioning properly, try to save any
unsaved data, then close down the application and re-launch it. If it still
does not work, restart the workstation and then try launching the
software again.
•
•
Reinstall the software.
If the problem continues, contact the software manufacturer’s support
services.
Date and time are
wrong.
The date and time may be incorrect because the time has changed due to
Daylight Savings Time.
To change the date and time, use your operating system utilities or the Setup
program. If necessary, install a new battery (refer to Chapter 2).
If there still is a software problem...
Wor k sta tion Clock Does Not Keep Tim e Cor r ectly
If your workstation repeatedly loses its configuration settings you should consider
changing the battery. Replace it with a CR2032 coin type manganese/lithium battery,
available from most Computer stores.
WARNING
Th er e is a d a n ger of exp losion if th e ba tter y is in cor r ectly in sta lled . For you r
sa fety, n ever a ttem p t to r ech a r ge, d isa ssem ble, or bu r n th e old ba tter y.
Rep la ce th e ba tter y on ly w ith th e sa m e or equ iva len t typ e r ecom m en d ed by
th e m a n u fa ctu r er. Th e ba tter y is a lith iu m ba tter y w h ich d oes n ot con ta in
h ea vy m eta ls. Never th eless, in or d er to p r otect th e en vir on m en t, d o n ot
d isp ose of ba tter ies in h ou seh old w a ste. P lea se r etu r n u sed ba tter ies to th e
sh op fr om w h ich you bou gh t th em , to th e d ea ler fr om w h om you p u r ch a sed
you r w or k sta tion , or to HP, so th a t th ey ca n be eith er r ecycled or d isp osed of in
a n en vir on m en ta lly sou n d w a y. Retu r n ed ba tter ies w ill be a ccep ted fr ee of
ch a r ge.
To change the battery:
1. Disconnect the workstation’s power supply cord and any connection to a
telecommunications network.
2. Remove the workstation’s cover.
3. Remove the old battery by sliding it from under the retaining clip.
4. Place the new battery in the battery holder and ensure that it is properly seated.
Ensure that the clip holds the battery firmly in place.
5. Replace the cover. Reconnect all cables and power cords.
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Use Or Configuration Problems
6. Run the Setup program, accessed by pressing F2 at startup, to reconfigure the
workstation.
You Ha ve P r oblem s Usin g Th e Eu r o Sym bol
If your keyboard has a Euro symbol key, it can only be used with operating systems and
applications that support this feature.
•
Only the latest operating systems provide integrated support for the Euro symbol (in
certain languages only).
•
•
Not all applications support the Euro symbol.
Not all fonts contain the Euro character.
For Win d ow s NT User s
Windows NT 4.0 does not provide integrated support. For more information on how to
enable support of the Euro symbol, refer to Microsoft’s web site at:
Con figu r in g You r Keyboa r d
To configure your keyboard, go to Settings > Control Panel in the Start menu. Double-click
on Keyboard and select the Language or Input Locales tab in the Keyboard Properties
window. Click on Add and select the country that corresponds to your keyboard, and click
OK. Click OK to exit the Control Panel.
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Troubleshooting BIOS Problems
Tr ou blesh ootin g BIOS P r oblem s
The BIOS is a set of program routines that gives the workstation its fundamental
operational characteristics. Many problems with your workstation can be solved by
updating (flashing) the BIOS (Basic Input Output System).
NOTE
It is recommended that before you make any modifications to the BIOS you take note of
the system setup.
Up d a tin g Th e BIOS
The latest system BIOS (standard flash operation) for your workstation can be
Instructions on updating the BIOS are supplied with the downloaded BIOS files and a
BIOS flash utility.
Restor in g BIOS Defa u lt Settin gs
Suspected hardware errors may be caused by BIOS and configuration issues. If the BIOS
settings are suspected to be wrong, do the following steps to restore the BIOS to its
default setting:
1. Press F2 while the initial HP logo is displayed immediately after restarting the
workstation to access the Setup program.
2. Press F9 to load the default settings from the Setup program.
3. Set the “Reset Configuration Data” to Yes in the Main menu.
It is recommended that before you make any modifications to the BIOS you take note
of the system setup.
Clea r in g Th e CMOS
1. Turn off the workstation, disconnect the power cord and data cables, then remove
the cover.
2. Set the system board switch 8 to the ON position to clear the CMOS memory.
3. Replace the cover, and only reconnect the power cord.
4. Reboot the workstation. A message similar to the following will be displayed:
“Configuration has been cleared, set switch Clear to the ON position
before rebooting.”
1. Turn off the workstation, disconnect the power cord, and remove the cover.
2. Set the system board switch 8 to the OFF position to retain the configuration.
3. Replace the cover, and reconnect the power cord and data cables.
4. Switch on the workstation. Run the Setup program by pressing F2. Then press F9,
the CMOS default values will be automatically downloaded and saved.
5. Press Esc to save the configuration and exit from the Setup program.
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Troubleshooting BIOS Problems
Recover in g Th e BIOS (cr isis m od e)
If for some reason the BIOS is corrupted and the standard flash cannot be used, use the
BIOS Recovery Mode (exceptional BIOS recovery operation) to restore the BIOS. To do
this:
1. Obtain a bootable DOS floppy disk.
2. Copy the BIOS files on to the floppy disk.
3. Create (or edit) the file, AUTOEXEC.BAT
This should contain a single line of text:
“phlash /c /mode=3 /s IX.W1.XX.FUL”
4. Rename the BIOS filename with the one on the floppy disk.
5. Shut down the workstation.
6. Power off the workstation and remove the power cord.
7. Remove the cover.
8. Set switch 7 to the ON position.
9. Insert the floppy disk into the floppy disk drive.
10. Reconnect the power cord and switch on the workstation.
11. The workstation boots from the floppy disk, then flashes the BIOS. However, it
should be noted, that during the flash process, the screen remains blank.
12. The recovery process is finished when there is one long beep.
13. Power off the workstation. Remove the floppy disk from the drive. Remove the power
cord.
14. Set switch 7 back to the OFF position.
15. Replace the cover, reconnect the power cord, then reboot the workstation.
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System Board Switches
System Boa r d Sw itch es
There are ten system board switches used for configuration, numbered from 1 to 10. A
certain number of these are reserved (switches 1, 2, 3, 4, 5) and should not be modified,
otherwise it could lead to a system failure.
Defa u lt
Position
Sw itch
F u n ction :
1-4
5
OFF
Reserved.
Do not change default settings.
ON
Reserved.
Do not change default settings.
6
ON
Enables keyboard power-on using the space bar. OFF disables
this option.
7
OFF
OFF
OFF
ON
Enables normal modes.
ON enables the BIOS recovery mode at next boot.
8
Retains CMOS memory.
ON clears CMOS memory at next boot.
9
Enables User and System Administrator passwords.
ON clears the passwords at next boot.
10
Selects the chassis type.
ON = minitower
Figu r e 7-1
System Boa r d Sw itch es
Location of
system board
switches
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Using The HP Setup Program
Usin g Th e HP Setu p P r ogr a m
The Setup program allows you to view and change the configuration of your workstation,
such as the passwords and boot device order. Follow these instructions to check the
configuration.
Fir st, Tu r n On Or Resta r t You r Wor k sta tion
If your workstation is off, turn on the display and then the workstation.
If the workstation is already turned on, save your data, exit all programs and restart
your workstation. For Windows operating systems, use the Shut Down > Restart your
computer command in the Start menu. This command will automatically exit the
operating system and restart the workstation.
To Go To Th e Setu p P r ogr a m
To go into the Setup program, press F2 while the HP logo appears on your display.
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Troubleshooting Your Workstation
More Troubleshooting For Drives
Mor e Tr ou blesh ootin g For Dr ives
This section provides more information on how to solve problems with your drives or
accessory boards.
WARNING
Be su r e to d iscon n ect th e p ow er cor d a n d a n y telecom m u n ica tion ca bles fr om
you r com p u ter befor e you r em ove th e cover to ch eck th e ca ble con n ection s or
ju m p er settin gs.
To a void electr ic sh ock a n d h a r m to you r eyes by la ser ligh t, d o n ot op en th e
CD-ROM d r ive en closu r e. Th e CD-ROM d r ive sh ou ld be ser viced by ser vice
p er son n el on ly. Refer to th e la bel on th e CD-ROM for p ow er r equ ir em en ts a n d
w a velen gth . Th is w or k sta tion is a cla ss 1 la ser p r od u ct. Do n ot a ttem p t to
m a k e a n y a d ju stm en t to th e la ser u n it.
If Th e Ha r d Disk Ha s A P r oblem
1. If you receive a S.M.A.R.T. alert during Power-On-Self-Test, there could be a
potential problem with the hard disk drive. Carry out an immediate data backup,
then contact HP Support.
2. Check that the disk power and data cables are correctly connected (refer to Chapter
6 for information about cables and connectors).
3. Check that booting from the hard drive has not been disabled in the Boot menu of
the Setup program, accessed by pressing F2 at startup.
4. Check that the hard disk drive has been detected (refer to the Hard Disk Drives
submenu in the Boot menu in the Setup program, accessed by pressing F2 at
startup).
5. Run ScanDisk and Disk Defragmenter to see if they detect a problem with the hard
disk drive. To access these utilities, select Programs > Accessories >System Tools from
the Start menu.
6. Run IDE or SCSI tests from the Advanced System Test option from HP e-DiagTools
If Th e Ha r d Disk Activity Ligh t Does Not Wor k
If the hard disk activity light does not flicker when the workstation is accessing the hard
disk drive:
1. Check that the control panel connector is firmly attached to the system board.
2. Check that the disk power and data cables are correctly connected.
CD-ROM, DVD or CD-RW Dr ive Does Not Wor k
1. Check that a CD (or DVD) is inserted in the drive.
2. Check that all cables (data, power and audio) have been properly connected both to
the drive and to the system board.
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More Troubleshooting For Drives
3. Verify that the drive has been detected in the Setup program, accessed by pressing
F2 at startup). You should see a drive declared in the IDE Secondary Master or IDE
Secondary Slave field.
4. If you intend to boot on CD-ROM, place CD-ROM before HDD in Setup (refer to the
Boot Device Priority submenu in the Boot menu group of the HP Setup program).
CD-ROM, DVD or CD-RW Dr ive Is Id le
If the drive does not appear to be working, try accessing the disk by clicking on the drive
icon or drive letter assigned to the drive by your operating system.
DVD d r ive d oesn ’t p la y DVD vid eo
1. Check that the DVD disk you are trying to play and your DVD drive have the same
regional code setting.
NOTE
Your DVD drive’s regional code setting is set by the first DVD disk you insert in the
drive.
2. Ensure you have a software MPEG decoder installed on your system.
CD-ROM, DVD or CD-RW Door Does Not Op en
If you have difficulty removing a disk from the drive (during a power failure for
example), you can use the manual eject button.:
1. With a thin, solid rod, such as the end of a paper clip, push the CD-ROM drive’s
manual eject button. Figure 7-2 shows the two possible positions of the manual eject
button.
Figu r e 7-2
CD-ROM Eject Bu tton
2. The CD-ROM drive door will be released, opening slightly. Carefully pull it open
fully and retrieve the CD.
3. To close the CD-ROM drive door, push it gently closed without forcing it. The
CD-ROM drive door may not close completely until it is fully functional (for example,
when the power comes back on).
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HP e-DiagTools Hardware Diagnostics
HP e-Dia gTools Ha r d w a r e Dia gn ostics
The first step in solving a problem with a workstation is diagnosis.
HP’s e-DiagTools helps you diagnose hardware-related problems on a HP computer. It is
a series of tools designed to help you to:
•
•
•
•
Distinguish between software and hardware problems
Verify the correct functioning of a HP computer
Diagnose hardware-related problems
Provide precise information to support providers so that they can solve any problem
quickly and effectively.
e-DiagTools is not a repair tool.
Over view Of e-Dia gTools
e-DiagTools has three main components:
•
•
•
The Pre-Boot Diagnostics, which emit a buzzing sound followed by an audible set of
beeps that helps diagnose a problem when the computer cannot boot. Refer to
The e-DiagTools core tests, which provide hardware detection, basic and advanced
system tests, and the possibility to generate a Support Ticket with a complete record
of the test results and the PC’s configuration.
A set of functions to forward the Support Ticket to your authorized support provider
via e-mail, and to retrieve and flash the latest BIOS version for your computer.
HP e-DiagTools is supplied on the following media:
•
The Utility Partition pre-installed on your hard disk (recommended). This does not
apply to FastRaid models.
•
•
The HP Recovery CD-ROM that was supplied with your workstation.
The HP DiagTools CD-ROM.
NOTE
Only the Utility Partition version of e-DiagTools supports the full range of e-features.
When you run e-DiagTools from a CD-ROM you will not be able to send the Support
Ticket via e-mail or to update the BIOS.
If you are running e-DiagTools from a CD-ROM, the option to start from the CD-ROM is
enabled and the CD-ROM is configured to be the first device to boot from. After running
e-DiagTools, restore the original Setup values.
Alternatively, you can set the boot device priority by pressing the F8 key when the logo
screen is displayed after restarting your computer.
r u n n in g e-Dia gTools fr om th e u tility p a r tition on you r h a r d d isk
This section does not apply to FastRaid models. For FastRaid models, run e-DiagTools
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HP e-DiagTools Hardware Diagnostics
To run e-DiagTools from the Utility Partition on your computer’s hard disk drive, follow
this procedure:
1. Quit all applications, shut down the operating system, and restart your computer.
2. After the initial splash screen with the logo, a message is displayed:
Press <F10> to enter HP Utility Partition...
or any other key to proceed
3. Press F10. A menu appears.
NOTE
If this does not work, it probably means that the Utility Partition has been disabled.
Try running e-DiagTools from a CD-ROM instead.
Alternatively, you can recreate the Utility Partition and restore your operating
system. For more information, refer to the following Web address:
www.hp.com/desktops/diagtools
4. Select the option to run e-DiagTools. Depending on your BIOS configuration, you
may have to reboot the workstation. Changes are made automatically and are
restored to the original values when you exit e-DiagTools.
NOTE
NOTE
You cannot move from one option to another. Once you have selected an option, you have
to exit, reboot your system and run e-DiagTools.
Ru n n in g e-Dia gTools Fr om A CD-ROM
Only the Utility Partition version of e-DiagTools supports the full range of e-features.
When you run e-DiagTools from a CD-ROM you will not be able to send the Support
Ticket via e-mail or to update the BIOS.
P r er equ isites
Before you run e-DiagTools from a CD-ROM, ensure that the following are correctly
configured in the computer’s BIOS Setup program:
•
No operating system is specified, which means that:
— if the Mainor Advancedmenu has an item Plug and Play OS, set it to No
— if the Mainor Advancedmenu has an item to select the operating system, set it
to Other.
•
•
All Hardware Protectionitems in the Securitymenu are set to Enabledor
Unlocked.
If you are running e-DiagTools from a CD-ROM, the option to start from the
CD-ROM is enabled and the CD-ROM is configured to be the first device to boot
from.
Alternatively, you can set the boot device priority by pressing F8 when the logo
screen is displayed after restarting your computer.
After running e-DiagTools, restore the original Setup values.
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HP e-DiagTools Hardware Diagnostics
Ru n n in g e-Dia gTools Fr om Th e Recover y CD
To run e-DiagTools from the CD-ROM:
1. Insert the HP CD-ROM in your CD-ROM drive. Shut down the operating system and
restart your computer.
2. Ensure that the option to start from the CD-ROM drive is enabled, and that the
CD-ROM is configured to be the first device to boot from.
3. e-DiagTools will start automatically, or, depending on the HP CD-ROM used, a menu
appears. In this last case, select the option to run the hardware diagnostics.
e-DiagTools starts, and a welcome screen displays.
Ru n n in g e-Dia gTools Fr om Th e Dr iver s An d HP Dia gTools CD-ROM
To run e-DiagTools from the HP DiagTools CD-ROM, follow this procedure:
1. Insert the HP DiagTools CD-ROM in your CD-ROM drive. Shut down the operating
system and restart your computer.
2. Ensure that the option to start from the CD-ROM drive is enabled and that the
CD-ROM is configured to be the first device to boot from.
3. The programs on the CD-ROM will automatically determine the appropriate version
of e-DiagTools to run.
e-DiagTools starts, and a welcome screen displays.
HP e-Dia gTools Ha r d w a r e Tests
The following hardware tests can be performed from HP e-DiagTools:
•
•
•
Hardware Detection. Automatically detects the complete hardware configuration of
the system (including workstation model and version, processor type, cache memory,
BIOS version, total main memory, IDE or SCSI device list, video adapter, audio card,
keyboard, and USB controller) and determines the appropriate tests to be
performed.
Basic System Tests. Automatically (no user input required) verifies the correct
operation of different hardware components of the workstation. If a warning
message is displayed, you should use the Advanced System Tests to investigate the
error. You can also produce a Support Ticket containing a record of the system’s
configuration and test results.
Advanced System Tests. Independently tests a selected hardware component of the
workstation. Because of this, the tests are more thorough than what is performed in
the Basic System Tests. It should also be noted, the Advanced System Tests can only
be performed after the Basic System Tests have been completed. Each test is selected
through the on-line screen menu and can be repeated any number of times.
For example, if there is doubt with a hard disk drive, select the hard disk drive test,
then one of the proposed options. If a test fails, you can produce support ticket.
for m or e in for m a tion
For more information about using HP e-DiagTools, consult the e-DiagTools User’s Guide,
available in PDF format on HP’s web site www.hp.com/desktops/diagtools
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HP e-DiagTools Hardware Diagnostics
On this web site you can also:
•
•
•
Download e-DiagTools
Order the HP DiagTools CD-ROM
Get information about e-DiagTools, such as Frequently Asked Questions.
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Troubleshooting Your Workstation
Recovering Hard Disk Drive Contents (Windows only)
Recover in g Ha r d Disk Dr ive Con ten ts (Win d ow s on ly)
Over view
The HP Recovery CDs enables you to restore your computer to its original factory
configuration and reinstall drivers or other factory-supplied software components. The
drivers and software utilities, including documentation and navigational aids, help you
to recover the pre-loaded software. There are two CD-ROMs:
•
•
HP Workstation Recovery CD-ROM
HP Workstations Drivers and Diagnostics
Wh a t F u n ction s Ar e Ava ila ble?
The HP Recovery CD provides the following function:
•
Install Windows 2000 or Windows XP:
To recover your HP workstation to its original state as provided by HP.
CAUTION
Using the HP Recovery CD will permanently erase the current contents of your hard
disk. You should always backup your data and personal files before using the CD-ROM.
Gen er a l In str u ction s
1. Back up any data on your hard disk drive that you want to keep.
2. Ensure you have a CD drive installed on your workstation.
3. Verify that the HP Workstation Recovery CD-ROM and the HP Workstations Drivers
and Diagnostics CD-ROM match your HP workstation.
4. Revert the system to its original hardware configuration by removing any
accessories that were not factory installed (for example, a SCSI device).
5. HP recommends that you upgrade your HP workstation with the latest available
BIOS version. Refer to the Web for the latest BIOS at:
http://www.hp.com/go/workstationsupport
6. In the BIOS setup program, ensure that all passwords have been cleared and booting
from the CD-ROM is enabled. To enter BIOS setup, restart your workstation, and
press F2 when prompted.
7. Check the Web for the latest drivers at:
http://www.hp.com/go/workstationsupport
Recover y P r ocess
The following scenarios are reasons for using the recovery process described in this
section:
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Troubleshooting Your Workstation
Recovering Hard Disk Drive Contents (Windows only)
•
•
You suspect the operating system, files and drivers are corrupt, but the hard disk
and hardware are working properly.
You installing a new hard disk, or you suspect the partitions are corrupt.
Here is the recovery process:
1. Insert the Recovery CD into the CD drive and restart the system.
2. Press F8 when the HP logo appears during startup to boot from your CD drive.
3. Select Atapi CD-ROM drive and Enter
4. In the DOS menu that appears, select: Install Windows 2000 or Install Windows XP.
5. CAUTION: The recovery process will destroy all current files on your hard disk.
Please make sure that you have performed a backup of your important data before
you continue.
6. The recovery process prompts you to press Y to continue or N to cancel the operation.
7. Insert the HP Workstations Drivers and Diagnostics CD-ROM when prompted.
8. Wait until a message indicates that the operation has been successfully completed.
Remove the HP Workstations Drivers and Diagnostics CD-ROM from the CD-ROM
drive.
9. Restart your system.
Recover in g P r eloa d ed Dr iver s
You can use the HP Workstations Drivers and Diagnostics CD-ROM to reinstall
individual drivers that were delivered with the workstation. To do this, insert the
CD-ROM into the CD-ROM drive. Automatically an HTML file is displayed. Using your
web browser, navigate through the CD-ROM to find the appropriate driver(s). Then
install them by executing the corresponding installation program directly from the
CD-ROM.
Ch a n gin g Th e Ha r d Disk
If the hard disk is corrupted and you can no longer use it, you should replace it with a
new hard disk drive. Refer to the chapter “removing and replacing hardware parts” for
information about installing hard disk drives.
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Troubleshooting Your Workstation
Other Sources Of Information
Oth er Sou r ces Of In for m a tion
On lin e Su p p or t For Tr ou blesh ootin g
HP’s support web site provides extensive support material that can help you
troubleshoot problems on your Workstation:
•
•
•
Documentation for your Workstation (described below)
BIOS updates (including the upgrade utility and instructions)
The latest drivers and software utilities
Docu m en ta tion Set Over view
HP’s web site allows you to download documentation for your Workstation free of charge.
The documents provided are in Adobe Acrobat (PDF) format and are available from HP’s
web site at:
The available documents include:
•
HP Workstation x2100 Getting Started Guide — describes how to set up your
Workstation for the first time and contains basic troubleshooting information.
•
HP Workstation 2000 Technical Reference and Troubleshooting Guide — this
manual. Technical information on system components, such as system board, chipset
and BIOS; troubleshooting and parts replacement information. Provides information
on replacement parts, including HP part numbers.
You will also find complete information on available service and support at the HP World
Wide Web site. To see the full set of services available, go to:
188
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Troubleshooting Your Workstation
Hewlett-Packard Support And Information Services
Hew lett-Pa ck a r d Su p p or t An d In for m a tion Ser vices
collectin g in for m a tion befor e con ta ctin g h p su p p or t
You can learn more about HP service and support from the support Web
Before you contact HP Support, write down some of the information mentioned below.
This will help HP Support deal with your problem quickly and efficiently.
Ta ble 7-1
Collectin g In for m a tion for Su p p or t
In for m a tion
Deta ils
You r in for m a tion
n eed ed
General information
Workstation model
number
Located on the label on the right side of your
Workstation.
Workstation serial
number
Located on the label on the right side of your
Workstation.
Memory: number of
Mbytes installed
The total amount of memory installed is displayed
in the Setup program main menu, accessed by
pressing F2 during start-up. You can also use the HP
MaxiLife System Info feature to get this information.
Is the memory HP
supplied or from
another source?
There may be some compatibility problems with
non-HP memory modules. HP supports and
recommends only HP supplied memory modules.
Details of the problem
Frequency of
problem
How often has the problem occurred?
Normal
functionality
How long has the Workstation been running
normally?
Recent changes to
the Workstation
Have there been any recent changes made to the
Workstation?
Hardware Configuration
Which BIOS
The BIOS version is displayed in the Setup program
version is used?
main menu, accessed by pressing F2 during
start-up.You can also use the HP MaxiLife System
Info feature to get this information.
Any BIOS
Did the problem occur after changes were made to
parameter changes? the BIOS using the Setup program?
A list of slots and
interrupts used by
additional cards (for
example, LAN,
This is to check for interrupt conflicts. You can find
IRQs by running e-DiagTools.
sound and SCSI)
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Troubleshooting Your Workstation
Hewlett-Packard Support And Information Services
Ta ble 7-1
Collectin g In for m a tion for Su p p or t (Con tin u ed )
In for m a tion
n eed ed
Deta ils
You r in for m a tion
Operating System
Original operating
system?
Are you using the original operating system
software that came preloaded on your Workstation?
If not, what is the
operating system
version?
Select Settings > Control Panel from the Start menu,
then click on the System icon. The operating system
version is displayed under System.
Any operating
Write down exact text of error message.
system-generated
error messages?
Any errors during
boot (Power-On Self
Test)?
This test checks all installed components. Any
POST errors will be displayed on your monitor
screen or signalled by beep codes.
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x2100 Service Information
Parts and Part Numbers
Table A-1Parts List
Rep la cem en t
Pa r t Nu m ber
Exch a n ge
Pa r t Nu m ber
Item
Descr ip tion
1
Chassis assembly:
A7218-62001
A1280-68509
5064-9162
—
1a
1b
1c
1d
1e
1f
Main fan assembly 120mm
LCD MaxiLife status panel
5.25-inch to 3.5-inch HDD adapter tray
Upper bezel assembly
—
—
—
—
—
—
—
5002-6267
A7218-62002
A7818-62004
5065-2573
Lower bezel assembly
Card guide assembly (includes fan & speaker)
Support kit, including:
Qty.
•
•
•
•
•
•
bumper feet
cover screws
4
2
1
1
1
1
anti-intrusion switch
HDD thermal sensor
system board bracket and screw
5 1/2-inch filler panel, 3 1/4-inch floppy
panel, 31/4-inch cover filler, spare I/O
panel
Not shown in graphic:
Left door (cover) assembly
Universal AGP retainer clip
Cover lock assembly
Cables:
A1280-62402
A7185-41001
5064-2645
—
—
—
2
2a
2b
2c
2d
2e
2f
3
FDD IDE cable
5184-1516
5184-1503
5184-3874
5184-3869
5184-3868
5182-1857
—
—
—
—
—
—
HDD IDE cable
CD-ROM IDE cable
SCSI cable, 5 point, U160
SCSI LED cable for U160 SCSI card
CD-ROM audio cable
System board
See system board parts list
4
Power supply unit, 492W PFC
RDRAM Continuity Module
0950-3978
—
—
5
D8660-63001
Available Parts that are not shown in the graphic
Floppy disk drive (1.44)
D2035-60293
--
—
Adaptec 29160 SCSI card
A1280-69502
Standard hard disk drives
20 GB IDE 72k rpm Viper
40 GB IDE 72k rpm Viper
80 GB IDE 72K rpm Viper
Memory:
P6078-60101
P6080-60101
P6082-60101
2x65MB ECC RDRAM, PC800
2x128 MB ECC RDRAM, PC800
2x256 MB ECC RDRAM, PC800
2x512 MB ECC RDRAM, PC800
D9518-63010
D9519-63010
D9520-63010
D2143-63001
D9518-69510
D9519-69010
D9520-63010
D2143-69001
3
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x2100 Service Information
Parts and Part Numbers
Table A-1Parts List (Continued)
Rep la cem en t
Pa r t Nu m ber
Exch a n ge
Pa r t Nu m ber
Item
Descr ip tion
Optical drives:
DVD-ROM 16X/40X IDE drive
CD ROM 48X
P4388-60006
D4389-60051
P4398-60181
P4388-69006
—
CD-RW 16X/10X/40X Drive
P4398-69181
Graphics cards & cables:
nVidia Quadro2-EX
nVidia Quadro2 Pro
nVidia Quadro2 MXR
FireGL 2
A7806-60510
A6065-66510
A6064-60001
A6076-66510
A7226-60001
5065-4272
A7806-69510
A6065-69510
A6064-69001
A6076-69510
A7226-69001
P2062-69501
FireGL 4
G450 16MB dual head
Input Devices:
Enhanced mouse with scroll/zoom wheel
C4736-60101
8120-xxxx
—
—
Power cord
Keyboards:
US English keyboard
Canadian French keyboard
German keyboard
Spanish keyboard
French keyboard
Latin Spanish keyboard
Swiss keyboard
Swedish keyboard
UK English keyboard
Italian keyboard
C4739-60101
C4744-60102
C4739-60103
C4739-60104
C4739-60105
C4744-60208
C4739-60111
C4739-60112
C4739-60113
C4739-60117
C4739-60121
C4739-60123
C4739-60124
C4739-60132
C4739-60142
Korean keyboard
Taiwanese keyboard
Japanese keyboard
Thai keyboard
Euro English keyboard
CR2032 battery (3V)
1420-0356
—
4
Appendix A
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x2100 Service Information
Parts and Part Numbers
Table A-2System Board
Rep la cem en t
Pa r t No.
Exch a n ge Pa r t
No.
Descr ip tion
System board:
x2100 system board
A7218-66510
A7218-69510
Processors (Socket):
Intel Pentium 4, 1.4 GHz
Intel Pentium 4, 1.5 GHz
Intel Pentium 4, 1.7 GHz
Pentium 4 active heatsink
Heatsink retainer clip
Thermal interface tape
Main memory modules
P2136-63001
P2137-63001
A7225-60001
P2136-63101
1205-1290
P2136-69001
P2137-69001
A7225-69001
—
—
—
A6068-40009
2 x 64 MB kit, PC800 ECC RDRAM
2 x 128 MB kit, PC800 ECC RDRAM
2 x 256 MB kit, PC800 ECC RDRAM
2 x 512 MB kit, PC800 ECC RDRAM
5065-0497
5065-0496
5065-0495
P2143-63001
D9518-69001
D9519-69001
D9520-69001
P2143-69001
Table A-3Manuals and Documentation
Descr ip tion
Pa r t Nu m ber
Com m en ts
Getting Started Guide
English
Japanese
Paper document only
A8030-90001
A8030-90007
Technical Reference Manual
Electronic file only
Online documentation (electronic files) can be downloaded from:
http://www.hp.com/go/workstationsupport
Table A-4Recovery CDs
Recovery CDs
—
English US (ABA kit)
German (ABD kit)
French (ABF kit)
A7218-95001
A7218-95002
A7218-95003
A7218-95004
A7218-95005
A7218-95006
A7218-95007
A7218-95008
A7218-95009
A7218-95010
A7218-95011
A7218-95012
A7218-95013
A7218-95014
A7218-95015
A7218-95016
A7218-95017
A7218-95018
Japanese (ABJ kit)
English UK (ABU kit)
English Europe (ABB kit)
Taiwanese (ABO kit)
Korean (AB1 kit)
Chinese (AB2 kit)
Canadian French (ABC kit)
Spain Spanish (ABE kit)
Latin Amer. Spanish (ABM kit)
Swiss German (ABP kit)
Swiss French (ABQ kit)
Swiss (ABS kit)
Finnish (ABX kit)
Italian (ABZ kit)
Thailand/Eng. (AKL kit)
Training CD
A7218-93000
—
5
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x2100 Service Information
Parts and Part Numbers
6
Appendix A
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