GE Air Conditioner 23 11 2129N 002 User Manual
GE Appliances  
Room  
Air  
Conditioners  
Owner’s Manual &  
Installation Instructions  
AVM14  
AVM15  
AVM18  
AVM22  
AVM24  
AVN24  
AVP24  
Part. No. 23-11-2129N-002 Pub. No. 49-7374-2 CG 12-98  
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
SafeyIructions  
WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock  
or personal injury.  
SAFETY PRECAUTIONS  
■ Use this appliance only for its intended  
purpose as described in this Owner’s  
Manual.  
■ Turn the mode control to OFF and unplug  
your air conditioner before making any  
repairs or cleaning.  
OpeagIructions  
■ This air conditioner must be properly  
installed in accordance with the Installation  
Instructions before it is used.  
NOTE: We strongly recommend that any  
servicing be performed by a qualified  
individual.  
■ Never unplug your air conditioner by pulling ■ For your safety…do not store or use  
on the power cord. Always grip plug firmly  
and pull straight out from the receptacle.  
combustible materials, gasoline or other  
flammable vapors or liquids in the vicinity  
of this or any other appliance.  
■ Repair or replace immediately all electric  
service cords that have become frayed or  
otherwise damaged. Do not use a cord that  
shows cracks or abrasion damage along its  
length or at either the plug or connector end.  
laIructions  
HOW TO CONNECT ELECTRICITY  
Do not, under any circumstances, cut or remove  
the third (ground) prong from the power cord. For  
personal safety, this appliance must be properly  
grounded.  
The air conditioner should always be  
plugged into its own individual electrical  
outlet which has a voltage rating that matches  
the rating plate.  
The power cord of this appliance is equipped  
with a 3-prong (grounding) plug which mates  
with a standard 3-prong (grounding) wall  
outlet to minimize the possibility of electric  
shock hazard from this appliance.  
This provides the best performance and also  
prevents overloading house wiring circuits  
which could cause a fire hazard from  
overheated wires.  
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See the Installation Instructions, Electrical  
Requirements section for specific electrical  
connection requirements.  
Have the wall outlet and circuit checked by a  
qualified electrician to make sure the outlet is  
properly grounded.  
Where a 2-prong wall outlet is encountered,  
it is your personal responsibility and obligation  
to have it replaced with a properly grounded  
3-prong wall outlet.  
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
USE OF EXTENSION CORDS–115-Volt models only  
Because of potential safety hazards under certain  
conditions, we strongly recommend against the  
use of an extension cord.  
CAUTION:  
SafeyIructions  
DO NOT use an extension cord with any of  
the 230/208 volt models.  
However, if you must use an extension cord,  
it is absolutely necessary that it be a UL-listed,  
14 gauge, 3-wire grounding type appliance  
extension cord having a grounding type plug  
and outlet and that the electrical rating of the  
cord be 15 amperes (minimum) and 125 volts.  
USE OF ADAPTER PLUGS –115-Volt models only  
Because of potential safety hazards under certain  
conditions, we strongly recommend against the use adapter, always hold the adapter in place with  
of an adapter plug.  
When disconnecting the power cord from the  
OpeagIructions  
one hand while pulling the power cord plug  
with the other hand. If this is not done, the  
adapter ground terminal is very likely to break  
with repeated use.  
However, if you must use an adapter, where  
local codes permit, a temporary connection may  
be made to a properly grounded 2-prong wall  
outlet by use of a UL-listed adapter available at  
most local hardware stores.  
If the adapter ground terminal breaks, DO NOT  
USE the air conditioner until a proper ground  
has been established.  
The larger slot in the adapter must be aligned  
with the larger slot in the wall outlet to provide  
proper polarity in the connection of the power  
cord.  
Attaching the adapter ground terminal to a wall outlet  
cover screw does not ground the appliance unless the  
cover screw is metal, and not insulated, and the wall  
outlet is grounded through the house wiring. You should  
have the circuit checked by a qualified electrician to  
make sure the outlet is properly grounded.  
laIructions  
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Read and follow this Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
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SafeyIructions  
About the controls on the air conditioner.  
The controls will look like one of the following. (Features and appearance will vary.)  
OFF  
OFF  
LOW  
FAN  
HI  
FAN  
HIGH  
FAN  
LOW  
FAN  
HIGH  
COOL  
LOW  
COOL  
LOW  
COOL  
HI  
COOL  
OpeagIructions  
HIGH  
COOL  
LOW  
COOL  
MED  
COOL  
MODE CONTROLS  
Your model will have one of the above controls.  
5
6
4
5
3
4
4
7
3
6
8
2
5
3
2
7
laIructions  
2
9
1
6
1
8
1
10  
TEMP CONTROLS  
Your model will have one of the above controls.  
Controls  
Mode Controls  
Temp Controls  
HIGH COOL, MED COOL and LOW COOL provide  
The temp control is used to maintain the  
room temperature. The compressor will cycle  
on and off to keep the room at the same level  
of comfort. When you turn the knob to a  
higher number the indoor air will become  
cooler. Turn the knob to a lower number and  
the indoor room will become warmer.  
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cooling with different fan speeds.  
HIGH FAN and LOW FAN provide air  
circulation and filtering without cooling.  
The ENERGY SAVER feature provides for either  
HIGH COOL or LOW COOL selection.  
The fan will run continuously in the ENERGY  
SAVER mode. It will change to a lower RPM  
speed when the compressor cycles off. When  
the compressor cycles back on, the fan speed  
will change back to the higher speed.  
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NOTE: If you move the mode control from a cool setting  
to OFF or to a fan setting, wait at least 3 minutes before  
switching back to a cool setting.  
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Cooling Descriptions  
For Normal Cooling—Select HIGH COOL or MED COOL  
with the temp control at midpoint.  
For Maximum Cooling—Select HIGH COOL with the  
temp control at the highest number available on  
your knob.  
For Quieter & Nighttime Cooling—Select LOW COOL  
5
with the temp control at midpoint.  
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About the controls on the air conditioner.  
Additional controls and important information.  
Vent Control  
When set at CLOSE, only the air inside the room will  
be circulated and conditioned. When set at OPEN,  
some inside air is exhausted outside.  
Closed  
SafeyIructions  
Open  
Air Direction  
Two levers on each side of the grille let you  
control the air direction left or right.  
Fingertip pressure on the tabs adjusts the air  
direction up or straight ahead.  
Do not adjust the louvers down any lower than  
straight out. Air that is blown down will affect the  
thermostat, causing the air conditioner to turn off  
before the room is cooled.  
OpeagIructions  
Care and cleaning of the air conditioner.  
Grille and Case  
Turn the air conditioner off and remove the plug To clean, use water and a mild detergent. Do not  
from the wall outlet before cleaning.  
use bleach or abrasives.  
laIructions  
Outdoor Coils  
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The coils on the outdoor side of the air conditioner  
should be checked regularly. If they are clogged  
with dirt or soot they may be professionally steam  
cleaned, a service available through your GE  
service outlet.  
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Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or more  
often if necessary.  
To remove:  
Lift the top of the filter and gently pull it up.  
Clean the filter with warm, soapy water. Rinse and  
let the filter dry before replacing it.  
CAUTION: DO NOT operate the air conditioner without a  
filter because dirt and lint will clog it and reduce performance.  
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SafeyIructions  
Preparing to install the air conditioner.  
Read these instructions completely and carefully.  
Before You Begin  
NOTE TO INSTALLER: Leave these instructions with  
CAUTION:  
the air conditioner after installation is completed.  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
power cord.  
NOTE TO CONSUMER: Keep this Owner’s Manual  
and Installation Instructions for future use.  
OpeagIructions  
Do not change the plug on the power cord  
of this air conditioner.  
IMPORTANT NOTES:  
For personal safety, this air conditioner must be  
properly grounded.  
Aluminum house wiring may present  
special problems—consult a qualified  
electrician.  
It is important to have the wall outlet and circuit  
checked by a qualified electrician if there is any  
doubt as to whether a proper ground exists.  
Follow National Electric Codes (NEC) and/or local  
codes and ordinances.  
laIructions  
Electrical Requirements  
Some models require 115/120-volt a.c.,  
60 Hz grounded outlet protected with  
a 15-amp time delay fuse or circuit breaker.  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for best  
performance and to prevent overloading  
house or apartment wiring circuits, which  
could cause a possible fire hazard from  
overheating wires.  
The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall outlet  
you plan to use is only a 2-prong outlet, it is your  
responsibility to have it replaced with a properly  
grounded 3-prong wall outlet.  
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Tools You Will Need  
■ Hex driver or wrench  
■ Flat-blade screwdriver  
■ Ruler or tape measure  
■ Scissors or knife  
■ Pencil  
■ Level  
■ Hammer  
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Window Installation Instructions  
Parts Included  
2 support brackets  
SafeyIructions  
2 sill brackets  
Foam top  
window gasket  
Case  
2 filler panels  
OpeagIructions  
Window  
locking  
bracket  
5/8″ machine screws (2)  
3/8″ hex head  
screws (8)  
5/8″ carriage bolts (2)  
laIructions  
1″ screws (4)  
5/8″ screws (5)  
and nuts (2)  
and nuts (2)  
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SafeyIructions  
Read completely, then follow step-by-step.  
Window Requirements  
■These instructions are for a standard double-  
hung window. You will need to modify them for  
other types of windows.  
1
■The air conditioner can be installed without the  
filler panels if needed to fit in a narrow window.  
See the window opening dimensions to the right.  
OpeagIructions  
5
8
18 ⁄ ″ min.  
■All supporting parts must be secured to firm  
wood, masonry or metal.  
3
1
4
2
30 ⁄ ″ to 46 ⁄ ″  
(with filler panels)  
■The electrical outlet must be within reach of the  
power cord.  
3
4
26 ⁄ ″ min.  
(without filler panels)  
Window opening dimensions are for a  
standard double-hung window.  
laIructions  
Storm Window Requirements  
A storm window frame will not allow the air  
conditioner to tilt towards the outside and will keep  
it from draining properly. To adjust for this, attach a  
piece of wood to the stool.  
WOOD PIECES—  
2
WIDTH: 2″  
LENGTH: Long enough to fit inside the window  
frame.  
Wood  
1/2″ higher  
than frame  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2″ higher  
than the top of the storm window frame.  
Stool  
Storm window  
frame  
Attach securely with nails or screws provided by  
the installer.  
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Window Installation Instructions  
Remove the Air Conditioner from the Case  
Remove the air filter. Lift the top of the filter  
and gently pull it up.  
Remove one screw from each side of the case.  
Keep these ground/anti-theft screws so they  
may be replaced at the end of the installation.  
3
A
C
SafeyIructions  
Case  
Remove the 2 screws and lift off the front grille.  
B
Air conditioner  
Remove  
screw  
Keep these screws to re-attach the grille later.  
OpeagIructions  
Slide the air conditioner out of the case by  
grasping the rear of the evaporator cover and  
pulling forward while bracing the case.  
D
NOTE: The air conditioner is very heavy. It may  
require two or more people to remove it from  
the case.  
Remove screws  
Attach the Filler Panels to the Case  
Attach filler panels to the existing holes in the case  
4
Filler panel  
using eight #8 x 3/8″ long hex head screws.  
laIructions  
Top bar  
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Bottom bar  
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SafeyIructions  
Install the Case in the Window  
Open the window and mark the centerline  
Close the window until it touches behind the  
top retainer bar.  
5
6
A
C
D
on the stool.  
Secure the case through the case track into the  
window stool on each side, using two 1″ screws.  
Mark centerline  
OpeagIructions  
Carefully place the case in the window and  
align the center of the bottom tie bar with the  
centerline on the window stool. Do not release  
your grip on the case until the window is in its  
final position.  
B
Secure to stool  
Top retainer bar  
laIructions  
Bottom tie bar  
Assemble and Attach the Sill and Support Brackets  
Loosely attach the sill brackets to the support  
brackets with 5/8″ long carriage bolts and nuts.  
Attach both sill brackets to the window sill  
using a 1″ long screw on each side.  
A
C
D
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Tighten the bolts and nuts on both sides.  
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Support bracket  
Carriage bolt  
Nut  
Sill bracket  
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Level  
Find the track hole that aligns with the sill  
bracket on the outer edge of the window sill.  
Using the 5/8″ long machine screws and nuts  
attach the support brackets to the case track  
hole on each side.  
B
NOTE: When finished, use a level to make  
sure the case tilts to the outside 1/4″ minimum.  
This prevents water from entering the room.  
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Track hole  
Sill  
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Window Installation Instructions  
Install the Window Filler Panels and Locking Bracket  
Extend the filler panels to fill the window  
opening.  
Secure the panels using four 5/8″ long screws.  
Attach the window locking bracket with a  
5/8″ screw.  
A
B
C
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SafeyIructions  
OpeagIructions  
Install the Window Gasket and Replace the Air Conditioner  
Cut the foam top window gasket to the window  
width. Stuff the foam between the glass and the  
window to prevent air and insects from getting  
into the room.  
Slide the air conditioner into the case and  
A
B
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replace the front grille. Install the two  
ground/anti-theft screws removed at the  
beginning of the installation.  
laIructions  
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Install the front grille and attach to case using  
the 2 screws removed previously. Reinstall the  
air filter to the front grille.  
C
Make sure the unit is OFF before inserting cord  
D
E
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plug into the outlet.  
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Check all seals and plug any remaining air gaps  
with a suitable weatherproof caulk.  
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SafeyIructions  
Through-the-Wall Installation  
The case may be installed through-the-wall in both existing and new construction.  
Read completely, then follow step-by-step.  
IMPORTANT:  
■ Any side louvers must project on the outdoor side of the wall.  
1
1
2
■ The room side of the case must project into the room at least 1 / ″ from the finished wall.  
■ The case must be installed level from side-to-side and with a 1/ 4″ tilt from front to rear.  
OpeagIructions  
Remove the air conditioner from the case.  
A
For specific instructions, refer to the Window  
Installation Instructions.  
Make certain a wall receptacle is available close  
B
to the hole location or make arrangements to  
install a receptacle.  
Determine the size of wall opening by adding  
1/8″ to the height and width of the case.  
C
Measure height from the top of the case to the  
bottom of the rail.  
laIructions  
Place the case in the wall opening and secure  
D
the bottom rail, case sides and top with 12  
1″ long #10 wood screws.  
NOTE: Drill pilot holes, if necessary, for proper  
installation. If the frame is oversized, use shims to  
prevent case distortion.  
Finish the Wall Opening  
Caulk all four sides on the outdoor side of the case to prevent moisture from getting through to the  
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interior wall. Use of flashing (drip rail) will further prevent water from dripping inside the wall and down  
the outside of the building.  
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Plaster line  
Brick veneer  
Lintel angle  
(if required)  
Trim molding (if desired)  
Caulking  
Holes for  
#10 1″ long  
wood  
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Roomside  
screws  
Grounding/anti-theft screw  
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Flashing (drip rail)  
Caulking (between bottom  
rail and flashing)  
Caulking  
1
2
1 / ″ min.  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first and you may not need to call for service.  
SafeyIructions  
Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged.  
• Make sure the air conditioner plug is pushed  
completely into the outlet.  
The fuse is blown/circuit  
breaker is tripped.  
• Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
Power failure.  
• If power failure occurs, turn the mode control to OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
Air conditioner does  
not cool as it should  
Airflow is restricted.  
• Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
OpeagIructions  
The temp control may  
not be set high enough.  
• Turn the knob to a higher number. The highest setting  
provides maximum cooling.  
The air filter is dirty.  
• Clean the filter at least every 30 days.  
See the Operating Instructions section.  
The room may have been hot.  
Cold air is escaping.  
• When the air conditioner is first turned on you need to  
allow time for the room to cool down.  
• Check for open furnace floor registers and cold  
air returns.  
• Set the air conditioner’s vent to the closed position.  
• See freezing up below.  
Cooling coils have iced up.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room.  
• Set the mode control at HIGH FAN or HIGH COOL with  
the temp at 1 or 2.  
laIructions  
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Normal Operating Sounds  
■You may hear a pinging noise caused by water  
being picked up and thrown against the  
■ Water will collect in the base pan during  
high humidity or on rainy days. The water  
condenser on rainy days or when the humidity is  
high. This design feature helps remove moisture  
and improve efficiency.  
may overflow and drip from the outdoor side  
of the unit.  
■ The fan may run even when the compressor  
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■ You may hear the thermostat click when the  
is not.  
compressor cycles on and off.  
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SafeyIructions  
Air Conditioner Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
For The Period Of: GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
OpeagIructions  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator  
and all connecting tubing) which fails due to a defect in materials or workmanship.  
During this five-year warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part.  
What GE Will Not Cover:  
■Service trips to your home to teach you how to use the  
product.  
■Replacement of house fuses or resetting of circuit  
breakers.  
laIructions  
■Improper installation. If you have an installation problem, ■Failure due to corrosion on models not corrosion-  
or if the air conditioner is of improper cooling capacity  
for the intended use, contact your dealer or installer. You  
are responsible for providing adequate electrical  
connecting facilities.  
protected.  
■Damage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
■Incidental or consequential damage to personal property  
caused by possible defects with this air conditioner.  
■Failure of the product resulting from modifications to the  
product or due to unreasonable use including failure to  
provide reasonable and necessary maintenance.  
■In commercial locations labor necessary to move the unit  
to a location where it is accessible for service by an  
individual technician.  
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
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Warrantor: General Electric Company. Louisville, KY 40225  
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Service Telephone Numbers.  
GE Answer Center® 800.626.2000  
The GE Answer Center® is open 24 hours a day, 7 days a week.  
SafeyIructions  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
laIructions  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
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Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
Finally, if your problem is still not resolved, write:  
Major Appliance Consumer Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
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Printed in the United States  
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