Cellular Modem Charging Cradle
User Guide
Part Number: PS6PMCW
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Table of Contents
Introduction............................................................................................4
About the Modem Charging Cradle ....................................................4
Minimum Requirements......................................................................4
Product Registration...........................................................................4
More about the Box Contents.............................................................4
Chapter 1 – Preparing the Modem Charging Cradle............................6
Installation Overview ..........................................................................6
Preparing the Modem Charging Cradle for First Use..........................6
Configuring the Network Manager for Modem Communication...........6
Making the Connection.......................................................................7
Chapter 2 – Product/Technical Support ...............................................8
Product Support .................................................................................8
Technical Support ..............................................................................8
Appendix A – Regulatory Information ..................................................9
Appendix B – Warranty........................................................................10
Glossary................................................................................................11
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Introduction
About the Modem Charging Cradle
The Modem Charging Cradle enables a connection to a remote server
using the GPRS service of the GSM cellular network. Palm Tungsten E2
handheld users can access and transfer critical information as easily as
making a phone call. The cradle communicates via serial transmission
with the Palm handheld. Before it can transfer data over the cellular
network, the cradle will require third party software to be installed on the
handheld.
NOTE
Palm does not support HotSync over a serial connection, thus
HotSync is not a supported application for this device.
Minimum Requirements
The following minimum requirements must be met for the network,
handheld and desktop computer to work together:
•
•
•
•
Palm Tungsten E2 or compatible handheld
Power Adapter
Modem Charging Cradle
SIM card with activated data plan
Product Registration
Thank you for purchasing this Cradlepoint product. We strongly
encourage you to register this product so that we may keep you notified
of pertinent updates and relevant product information. Failure to register
does not diminish your warranty rights. We provide free product support
to registered users for the first 90 (ninety) days from the purchase date.
More about the Box Contents
Modem Charging Cradle
The Modem Charging Cradle is designed for and communicates serially
with the Palm Tungsten E2 or compatible handheld.
The cradle’s custom-designed mechanical interface connects to the
handheld in the front, and connects to required services using its three
rear connections:
•
•
•
A power receptacle for its power adapter
Connector for Quad-band antenna
SIM Card Receptacle
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Front View
Rear View
1
2
Palm
1
multi-Connector Interface
2
3
Antenna Connector
SIM Card Receptacle and
ejector pin
4
4
DC Power Receptacle
Power Adapter
The supplied power adapter is specifically designed for use with the
Modem Charging Cradle.The power adapter converts standard household
outlet voltage to the direct current voltage needed to power the cradle.
Specifications: DC 5.0V, 3.0A
NOTE
The Modem Charging Cradle may only be used with
the following power adapters:
Phihong Electronics Co., Ltd., Model PSA15R-050P.
(Cradlepoint p/n 190438-000)
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Chapter 1 – Preparing the Modem Charging Cradle
Installation Overview
Before using the Modem Charging Cradle, its hardware and software
must be properly configured.
We have provided a step-by-step procedure to help you properly
configure your new Modem Charging Cradle. The procedure is divided
into two major tasks.
•
•
Preparing the cradle for first use, and
Configuring the Network Manager to communicate via the Modem
Charging Cradle.
Preparing the Modem Charging Cradle for First Use
Perform the following steps:
1. Connect the Antenna to the Modem Charging Cradle until it is
finger tight. Slide the rubber sleeve over the antenna so that it
covers the metal connector on the cradle. Now bend the antenna
so that it is pointing upward.
2. Insert your SIM card into the SIM card receptacle.
a. With the tip of a pen or stylus push the ejector pin inward
until the SIM tray is released. Pull the tray out from the
Modem Charging Cradle.
b. Place the SIM card into the tray so that the gold contacts of
the SIM are visible and the notched corner of the card
matches the notched corner of the tray.
c. Reinsert the SIM tray into the Modem Charging Cradle.
3. Connect the Modem Charging Cradle to Line Power using the
supplied power adapters listed on page 5
NOTE
The SIM must have an active data plan.
Configuring the Network Manager for Modem
Communication
Perform the following steps:
1. Configure the Palm Tungsten E2 to work with the Modem
Charging Cradle and a Cingular Data Plan:
•
•
Open Prefs from the Palm OS Main Menu.
Select Communication Connection.
→
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•
Create a new connection using these settings:
−
−
−
−
Name:
Custom
Connect to: Modem
Via:
Cradle/Cable
Dialing:
TouchTone
•
•
Select Details
−
−
−
Speed:
57,600 bps
Flow Ctl: Off
Init String: +CGDCONT=1,”IP”,”isp.cingular”;
Select OK to save the details, then OK to save a new
connection
•
•
Open Preferences from the Palm OS Main Menu
Select Communication
→
Network then insert these settings:
−
−
−
−
−
Service:
Password: CINGULAR1
Connection: Custom
Phone: *99***1#
Cradle
•
•
Select Details:
−
−
−
−
Connection Type:
PPP
Idle Timeout:
Query DNS:
IP Address:
Never
Checked
Checked Automatic
Select Script:
−
Verify the only Script is :
▼
End
•
•
•
Select OK
Select OK
Select Done.
Making the Connection
Perform the following steps:
1. Turn on the Palm Tungsten E2.
2. Place the Palm Tungsten E2 into the Modem Charging Cradle
3. The cradle LED should alternately flash Green and Orange for
approximately15-20 seconds and then go solid Green. The
system is now ready to make a connection.
a. Open Prefs from the Palm OS Main Menu.
b. Select Communication
c. Select Connect
→
Network
4. Once the connection is established you can access the internet.
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Chapter 2 – Product/Technical Support
Product Support
We are committed to providing our customers with first-class customer
service and technical support. You can receive product support in a
variety of ways:
North America Product Support
Cradlepoint Inc.
1199 Shoreline Lane
Boise, ID 83702
Phone:
Fax:
(208) 424-5054
(208) 429-6852
E-mail:
Web:
Technical Support
For additional information, please refer to the documentation that came
with the Palm Tungsten E2. If you need additional assistance, you can
contact technical support via e-mail at: [email protected] or
directly by phone at (208) 424-5054 and follow the voice prompts to our
Technical Support personnel.
Before calling us, please have the following information ready:
•
•
•
Your name, email address, and phone number
Your Modem Charging Cradle’s model number
Your Modem Charging Cradle’s serial number
NOTE
The Modem Charging Cradle serial number can be
found on the product label on the underside of the
cradle.
•
•
The handheld’s make and model (e.g., Palm Tungsten E2)
A detailed problem description
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Appendix A – Regulatory Information
This device is designed to be compliant with rules and regulations in
locations it is sold and will be labeled as required.
CAUTION
The Cradlepoint Regulatory Engineering Department
must approve changes or modifications not covered in
this user guide in writing. Changes or modifications
made without written approval may void the user
authority to operate this equipment.
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation
Cradlepoint, Inc. is not responsible for radio/TV interference caused by
using unauthorized cables or by making unauthorized changes to this
equipment.
European Union
This device complies with all requirements of the following specifications:
EN301 489-1 V1.4.1, EN301 489-7 V1.2.1, EN301 511 V9.0.2,
3GPP TS51.010-1 v6.2.1, EN60950-1:2001.
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Appendix B – Warranty
Cradlepoint, Inc. warrants this product against defects in materials and
workmanship to the original purchaser (or the first purchaser in the case of the
remanufactured product being sold) for a period of one (1) year from the date of
shipment. This warranty is limited to a repair or replacement of the product. To
obtain warranty service, the purchaser must first call Cradlepoint, Inc. for an RMA
number, then return the product to Cradlepoint, Inc. for repair or replacement.
Purchaser shall prepay shipping charges for products returned to Cradlepoint,
Inc. Cradlepoint, Inc. will pay for return of the products to purchaser, except that
purchaser shall pay all shipping charges, duties, and taxes for products returned
to Cradlepoint, Inc. from a country other than the United States.
Cradlepoint, Inc. makes no other warranty of any kind with regard to this material.
Cradlepoint, Inc. shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
Within thirty (30) days of receipt should the product fail for any reason other than
damage due to customer negligence; purchaser has the right to return the
product for a full refund of the purchase price. If the purchaser wishes to upgrade
or convert to another Cradlepoint, Inc. product within the thirty (30) day period,
purchaser has the right to return the product and apply the full purchase price
toward the purchase of the other product. Any other return will be subject to
Cradlepoint, Inc.’s existing restocking policy.
CRADLEPOINT, INC. WARRANTS THAT THIS PRODUCT IS NEW OR HAS
BEEN REMANUFACTURED TO MEET NEW STANDARDS USING NEW OR
SERVICEABLE USED PARTS. MOBILITY, INC. MAKES NO OTHER
WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS
PRODUCT. MOBILITY, INC. SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Some states or provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to you.
THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL CRADLEPOINT, INC. BE
LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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Glossary
GSM. Global System for Mobile communications
Modem. A device for transmitting data over telephone infrastructure.
PPP. The Point-to-Point Protocol. This is a communications protocol that
was defined in RFC 1661, as the Internet standard for transmitting
network layer IP packets over serial point-to-point links.
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