Cisco Systems IP Phone WIP300 User Manual

Wireless-G  
IP Phone  
User Guide  
Voice  
Model No.  
WIP300  
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Wireless-G IP Phone  
Copyright and Trademarks  
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and  
certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks  
of their respective holders.  
Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or  
other reproductive harm. Wash hands after handling.  
How to Use this Guide  
This User Guide has been designed to make understanding networking with the Wireless-G IP Phone easier than ever. Look for the following items when  
reading this User Guide:  
This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone.  
This question mark provides you with a reminder about something you might need to do while using the IP Phone.  
This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone.  
WIP300-UG-60714A DF  
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Wireless-G IP Phone  
List of Figures  
Figure 2-2: Front Panel  
Figure 2-3: Side Panel  
Figure 2-4: Back Panel  
Figure 3-1: Press the Button  
Figure 3-2: Insert the Battery  
Figure 3-3: Connect the Power  
Figure 3-4: Front Panel  
Figure 3-5: Scan for Wireless Networks  
Figure 3-6: Select Wireless Network  
Figure 3-7: Connect to Wireless Network  
Figure 3-8: Enter WEP Key (for Secured Networks)  
Figure 3-9: Enter WPA Key (for Secured Networks)  
Figure 3-10: Successful Connection  
Figure 3-11: Select Menu  
Figure 3-12: Select SIP Settings  
Figure 3-13: Edit Proxy IP  
Figure 3-14: Save Proxy IP  
Figure 2-1: Bottom Panel  
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Figure 3-21: Save Phone Number  
Figure 3-22: Save User Name  
Figure 3-23: Save Password  
Figure 3-24: Save SIP Settings  
Figure 3-25: Return to Standby Screen  
Figure 3-26: Standby Screen  
Figure 3-27: Call Connected  
Figure 3-28: Line Options  
Figure 3-29: Second Call  
Figure 3-30: Unlock Keys  
Figure 4-1: Front Panel of IP Phone  
Figure 4-2: Standby Screen  
Figure 4-3: Standby Screen  
Figure 4-4: Main Menu  
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Figure 4-5: Call Log  
Figure 4-6: Call Log Options  
Figure 4-7: Type of Phone Number  
Figure 4-8: Select Phone Book  
Figure 4-9: Phone Book  
Figure 4-10: Phone Book Options  
Figure 4-11: Add Person  
Figure 4-12: Enter Name  
Figure 4-13: Select Call Option  
Figure 4-14: Call Option  
Figure 3-15: Save Proxy Port  
Figure 3-16: Save Register Proxy IP  
Figure 3-17: Save Register Proxy Port  
Figure 3-18: Save Outbound Proxy IP  
Figure 3-19: Edit Outbound Proxy Port  
Figure 3-20: Save Expire Time  
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Figure 4-15: Forwarding  
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Figure 4-41: Select Upgrade  
Figure 4-42: Upgrade  
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Figure 4-16: Enter Phone Number  
Figure 4-17: Select Network Settings  
Figure 4-18: Network Settings - DHCP  
Figure 4-19: Network Settings - Fixed IP  
Figure 4-20: Enter IP Address  
Figure 4-21: Edit Subnet Mask  
Figure 4-22: Enter Subnet Mask  
Figure 4-23: Select Phone Settings  
Figure 4-24: Phone Settings  
Figure 4-25: Ring Options  
Figure 4-43: Upgrade in Progress  
Figure 4-44: Upgrade Successful  
Figure 4-45: Wireless  
Figure 4-46: Scanning for Wireless Networks  
Figure 4-47: List of Wireless Networks  
Figure 4-48: Connecting to Wireless Network  
Figure 4-49: Enter WEP Key (for Secured Network)  
Figure 4-50: Enter WPA Key (for Secured Network)  
Figure 4-51: Connected to Wireless Network  
Figure 4-52: Wi-Fi Profiles  
Figure 4-26: Ring Types  
Figure 4-27: Keypad Tone  
Figure 4-28: Wallpaper  
Figure 4-29: Change Date  
Figure 4-53: Edit SSID  
Figure 4-54: Edit Wireless Mode  
Figure 4-55: Change Authentication Mode  
Figure 4-56: Edit WEP Key  
Figure 4-30: Change Clock  
Figure 4-31: Change Time Format  
Figure 4-32: Change Clock Type  
Figure 4-33: Select Time Zone  
Figure 4-34: Change Time Zone  
Figure 4-35: Select NTP Server  
Figure 4-36: Enter Name of NTP Server  
Figure 4-37: Select Language  
Figure 4-38: Language  
Figure 4-57: Enter WEP Key  
Figure 4-58: Change EAP Type (802.1x)  
Figure 4-59: Edit EAP Type (WPA-PSK)  
Figure 4-60: Change EAP Type (WPA-PSK)  
Figure 4-61: Enter SSID  
Figure 4-62: Change Transmit Key  
Figure 4-63: Edit WPA Key  
Figure 4-64: Profile Added  
Figure 4-65: Edit Proxy IP  
Figure 4-66: Enter Proxy IP  
Figure 4-39: Phone Password  
Figure 4-40: Change Power Saving  
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Figure 4-67: Enter Register Proxy IP  
Figure 4-68: Enter Register Proxy Port  
Figure 4-69: Change Outbound Proxy IP  
Figure 4-70: Edit Outbound Proxy Port  
Figure 4-71: Change Expire Time  
Figure 4-72: Change Phone Number  
Figure 4-73: Change User Name  
Figure 4-74: Change Password  
Figure 4-75: Edit Payload Type  
Figure 4-76: Web Site  
Figure 4-77: Visit Web Site  
Figure 4-78: Auto-Scroll Option  
Figure 4-79: Information  
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Chapter 1: Introduction  
Welcome  
Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you’re at home or  
in your office.  
How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet  
connection.  
But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources and making voice calls using your high-speed  
Internet connection. You’ll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on  
your computer. So, networks not only are useful in homes and offices, but also can be fun.  
Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service  
provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone.  
Note: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider.  
Chapter 1: Introduction  
Welcome  
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Wireless-G IP Phone  
What’s in This User Guide?  
This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone.  
Chapter 1: Introduction  
Describes the IP Phone’s applications and this User Guide.  
Chapter 4: Configuring the Wireless-G IP Phone  
Discusses how to configure the IP Phone’s settings.  
Appendix A: Troubleshooting  
Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone.  
Appendix B: Glossary  
Gives a brief glossary of terms frequently used in networking.  
Appendix C: Specifications  
Provides technical specifications for the IP Phone.  
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Chapter 1: Introduction  
What’s in This User Guide?  
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Wireless-G IP Phone  
Chapter 1: Introduction  
What’s in This User Guide?  
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Chapter 1: Introduction  
What’s in This User Guide?  
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Chapter 2: Getting to Know the Wireless-G IP Phone  
The Bottom Panel  
The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to  
charge its battery.  
USB mini-B Port  
Chapter 2: Getting to Know the Wireless-G IP Phone  
The Bottom Panel  
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The Front Panel  
The IP Phone’s buttons and their functions are described in the table below:  
Icon  
Button Name  
Softkeys  
Function  
Press the Soft Keys to select menu items directly above the Soft Keys.  
Navigation Button Move the Navigation button up or down to scroll through menus and settings.  
You can also press the Navigation button to select a highlighted menu item or  
setting.  
Place/Receive  
Call Button  
Press the Place/Receive Call button to make or receive Internet phone calls.  
Power/ End  
Call Button  
Press the Power/End Call button to end and Internet phone call, or press and  
hold the Power/End Call button for two seconds to Turn the Phone on or off.  
You can also press the Power/End Call button to quickly exit a menu and  
return to the Home screen.  
Clear Button  
Press the Clear button to erase characters when you are entering information  
into the Phone. If you need to erase a large number of characters, press and  
hold the Clear button until all of the characters are erased.  
Numeric Keypad  
Press the keys on the Numeric Keypad to enter letters and numbers in the  
Phone. When entering text, press the keys until the letter you want is  
displayed on the LCD screen. To switch from entering letters to numbers,  
press the left Soft Key. (To enter special characters, press the * [Star] or 1  
keys until the character is displayed on the LCD screen.)  
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Chapter 2: Getting to Know the Wireless-G IP Phone  
The Front Panel  
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The Side Panel  
The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation.  
Headset Jack  
Chapter 2: Getting to Know the Wireless-G IP Phone  
The Side Panel  
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The Back Panel  
The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to  
Battery compartment  
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Chapter 2: Getting to Know the Wireless-G IP Phone  
The Back Panel  
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Wireless-G IP Phone  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Overview  
This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished  
configuring the phone you will be able to make and receive Internet phone calls.  
Inserting and Charging the Phone’s Battery  
1. Remove the battery compartment cover by sliding it downwards.  
2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment.  
3. Replace the battery cover by sliding it upwards until it clicks into place.  
Metal Contacts  
Battery  
Proceed to the next section, “Charging the IP Phone’s Battery” on page 10.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Overview  
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Charging the IP Phone’s Battery  
1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone.  
USB mini-B port  
2. Plug the other end of the adapter into a standard electrical outlet.  
You see a charging indicator on the LCD screen  
Note: Allow the battery to charge for eight hours before initial use.  
When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use.  
When the battery is fully charged, proceed to “Setting up the Wireless-G IP Phone” on page 9.  
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Chapter 3: Installing and Using the Wireless-G IP Phone  
Charging the IP Phone’s Battery  
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Setting up the Wireless-G IP Phone  
Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider.  
Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are  
configuring the Phone, press any key to turn the display back on and continue configuring the Phone.  
1. Press the Power button to turn on the Phone.  
2. Press the Menu Soft Key.  
3. Scroll to Profile, then press the Navigation button to enter the Profile menu.  
4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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5. When you are finished entering a password, press the Navigation button to save it.  
Note: After you have created a password, you will need to enter it to access the Profile menu.  
6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu.  
7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account.  
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Setting up the Wireless-G IP Phone  
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8. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting.  
When you are finished changing a setting, press the Navigation button to save your changes.  
If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the Select Soft Key to enter the Advanced menu.  
9. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting.  
When you are finished changing the setting, press the Navigation button to save your changes.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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10. When you are finished making changes in the advanced settings menu, press the Back Soft Key until you return to the Profile menu.  
11. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu.  
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Chapter 3: Installing and Using the Wireless-G IP Phone  
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12. Highlight the network profile that matches the type of security you’re using for your wireless network. If you don’t have security enabled on your wireless  
network, highlight OPEN.  
13. Press the Option Soft Key to enter the Profile Options menu, then press the Select Soft Key to edit the network profile.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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14. Highlight Wireless Settings, then press the Select Soft Key to enter the Wireless Settings menu.  
15. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu.  
16. Highlight Site Survey, then press the Navigation button to scan for your wireless network.  
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Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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Wireless-G IP Phone  
You see a list of wireless networks in range of the Phone. Highlight your wireless network’s ESSID name in the list, then press the Navigation button to  
select it. Continue with step 18.  
17. If you don’t see your wireless network’s ESSID name in the list, your wireless network may not be set to broadcast its ESSID name.  
To enter the ESSID name manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID, then press the Navigation button to edit  
the ESSID name.  
When you are finished entering the ESSID name, press the Navigation button to save it.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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18. Press the Back Soft Key until you return to the Wireless Settings menu.  
19. Highlight Security, then press the Navigation button to enter the Security menu.  
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20. Highlight the type of security you have enabled on your wireless network and press the Navigation button to select it. Then change the settings to match  
your wireless network.  
If you don’t have security enabled on your wireless network, select OPEN.  
21. When you are finished selecting wireless security settings, press the Back Soft Key until you return to the Edit menu.  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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22. Highlight Account Choice and press the Navigation button to enter the Account Choice menu.  
23. Press the Navigation button to assign the default SIP account to the current network profile.  
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24. Highlight On, then press the Navigation button to activate the SIP Account.  
25. Press the Back Soft Key until you return to the Phone’s home screen.  
Installation is complete. Proceed to the next section, “Using the Wireless-G IP Phone.”  
Chapter 3: Installing and Using the Wireless-G IP Phone  
Setting up the Wireless-G IP Phone  
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Using the Wireless-G IP Phone  
To make a call, enter the phone number you want to dial, then press the Call button. To answer an incoming call, press the Accept Soft Key or the Call  
button. When you’re on a phone call, you can select the following options:  
Option  
Description  
Press the Hold Soft Key to place a call on hold. To return to the call, press  
the Resume Soft Key.  
Hold  
Press the Navigation button to mute the Phone’s microphone. To unmute  
the Phone’s microphone, press the Navigation button again.  
Mute  
OnHook  
Volume  
Press the OnHook Soft Key to end a call.  
Move the Navigation button up or down to adjust the call volume, then  
press the Navigation button to save the new volume level or the Back Soft  
Key to cancel.  
For additional information about your Wireless-G IP Phone, proceed to “Chapter 4: Configuring the Wireless-G IP Phone.”  
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Chapter 3: Installing and Using the Wireless-G IP Phone  
Using the Wireless-G IP Phone  
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Wireless-G IP Phone  
Chapter 4: Configuring the Wireless-G IP Phone  
Home Screen  
The home screen displays a variety of information about the IP Phone. Refer to the table below for a list of icons that appear on the home screen and their  
meanings:  
Icon  
Description  
Signal Strength: Indicates the signal strengh of the access point you’re IP Phone is connected to.  
Message: Indicates that you have received a new message.  
In Call/Call Forward: Indicates that you are on a call or forwarding a call.  
Network Encryption: Indicates that you are connected to an access point that has encryption  
enabled.  
SIP Registered/Not Registered: Indicates the status of the IP Phone’s connection to a SIP server.  
Ring Mode (Silent/Ring/Vibrate/Ring+Vibrate): Indicates the ring mode that’s currently enabled.  
Alarm: Indicates that the alarm you set is going off.  
Battery Level: Indicates the amount of battery power you have remaining.  
You can also display a summary of the phone’s current status by pressing the Status Soft Key.  
Chapter 4: Configuring the Wireless-G IP Phone  
Home Screen  
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Main Menu  
Press the Menu Soft Key on the Phone’s home screen to enter the Main menu. Refer to the sections below for information on the options available in the  
Main menu.  
Phonebook  
The Phonebook can store and display up to 200 contacts. To view a contact’s information, highlight the contact, then press the Navigation button. To call the  
contact, press the Call button, then press the Call Soft Key. Refer to the table below for a list of options available in the Phonebook:  
Option  
Search  
Edit  
Description  
Search for a contact by name.  
Edit the currently selected contact.  
Delete the currently selected contact.  
Add a new contact.  
Delete  
New  
Call Log  
The IP Phone keeps a list of the calls you’ve recently missed, dialed, and received. Refer to the table below for a list of options available in the Call Log:  
Option  
Description  
Missed Calls  
Dialed Calls  
Received Calls  
Delete All  
Displays a list of calls you’ve recently missed.  
Displays a list of calls you’ve recently dialed.  
Displays a list of calls you’ve recently received.  
Clears all call lists.  
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Chapter 4: Configuring the Wireless-G IP Phone  
Main Menu  
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Wireless-G IP Phone  
To get more information about a call in your call log, highlight the call, then press the Navigation button to display date and time information for the call.  
Refer to the table below for a list of options available in the Missed Calls, Dialed Calls, and Received Calls menus:  
Option  
Save  
Description  
Add additional information about a caller and save the contact information to your Phonebook.  
Delete the current caller from the call log.  
Del Record  
Del All Missed/  
Dialed/Received  
Clear all of the calls in the call list you’re viewing.  
E-mail  
The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account.  
Note: Not all e-mail services support POP3. Contact your e-mail service for more information about POP3 settings and support.  
Configuring Your Account  
1. If necessary, press the Menu Soft Key, scroll to E-mail, then press the Navigation button to enter the E-mail menu.  
If an e-mail account has not been configured, you see the New account menu.  
2. Enter the information provided by your e-mail service.  
3. When you have finished configuring your e-mail account information, press the Back Soft Key until you see the Option menu.  
4. Scroll to Activate, press the Navigation button, then press the OK Soft Key to activate the e-mail account.  
5. Press the Back Soft Key until you see the E-mail menu.  
Chapter 4: Configuring the Wireless-G IP Phone  
E-mail  
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Wireless-G IP Phone  
Using the E-mail Client  
Refer to the table below for a list of options availbe in the E-mail menu:  
Option  
Description  
Write New  
Compose a new e-mail message. Press the Navigation button to create a new e-mail message,  
then enter a subject, the recipients, and content of the message. When you are finished editing your  
e-mail, select Send Mail or Save To Draft to save the message to the draft folder.  
Receive  
Inbox  
Receive new e-mail mesages. To save power, the phone only checks e-mail message when you use  
the Receive option in the e-mail client.  
Access e-mail messages you’ve received. To read a message, highlight the message you want to  
read, then press the Navigation button to view it. When you are viewing a message, you can press  
the Option Soft Key to select the following options:  
Reply: Allows you to quickly reply to e-mail messages.  
Reply with Log: Allows you to quickly reply to e-mail messages with a history of the  
original e-mail.  
Forward: Allows you to quickly edit and send an e-mail to other contacts or save it as a draft.  
• Delete: Allows you to delete the current message from your Inbox.  
Clear Inbox: Allows you to delete all of the e-mail messages in your Inbox.  
Outbox  
View e-mail messages that you’ve sent. To view information about when an e-mail was sent,  
highlight e-mail you want information about, then press the Navigation button. When you are  
viewing a sent e-mail message, you can press the Option Soft Key to select the following options:  
Edit: Allows you to quickly edit a sent message and send it to other contacts or save it as a draft.  
Delete: Allows you to delete the current message from your Outbox.  
Clear Outbox: Allows you to delete all of the e-mail messages in your Outbox.  
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Chapter 4: Configuring the Wireless-G IP Phone  
Using the E-mail Client  
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Wireless-G IP Phone  
Option  
Description  
Draft  
View e-mail messages that you’ve saved as drafts. To view a draft, highlight the e-mail you want to  
veiw, then press the Navigation button. When you are viewing a draft, you can press the Option  
Soft Key to select the following options:  
Edit: Allows you to quickly edit a sent message and send it to other contacts or save it as a draft.  
Delete: Allows you to delete the current message from your Draft folder.  
Clear Draft: Allows you to delete all of the messages in your Draft folder.  
Allows you to activate, edit, and delete your e-mail account settings.  
Account  
Settings  
Speed Dial  
The Speed Dial menu allows you to assign up to nine phone numbers you frequently call to the number keys on the phone. Follow the steps below to assign  
a contact to your Speed Dial list.  
1. If necessary, press the Menu Soft Key, scroll to Speed Dial, then press the Navigation button to enter the Speed Dial menu.  
2. Highlight the number your would like to assign a contact’s phone number to.  
3. Press the Option Soft Key to view the contacts in your Phonebook.  
If you already have a contact assigned to the speed dial location you selected, highlight Phonebook, then press the Navigation button.  
4. Highlight the contact you want to assign to the speed dial location, then press the Navigation button.  
If the contact you selected has more than one phone number stored in your Phonebook, you see another screen with a list of numbers for that contact.  
Highlight the number you want to assign to the speed dial location, then press the Navigation button.  
5. Press the Back Soft Key until you return to the main Speed Dial menu.  
Chapter 4: Configuring the Wireless-G IP Phone  
Speed Dial  
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Wireless-G IP Phone  
Profile  
The Profile menu allows you to make changes to your SIP accounts, network profiles, roaming options, profile password, or configure your IP phone using  
SecureEasySetup. Refer to the sections below for the options available in the Profile menu.  
Note: The first time you enter the Profile menu, you will be asked to create a password. Enter a password using the numeric keypad,  
then press the Navigation button to save the password. After you have created a password, you will need to enter it to access the  
Profile menu.  
Network Profile  
The Network Profile menu allows you to assign up to six wireless access points for your IP Phone to connect to. To view the details of a profile, press the  
Navigation button. To edit a profile, highlight the network profile you would like to edit, then press the Option Soft Key. Refer to table below for a list of  
options available in the Profile Options menu:  
Option  
Edit  
Description  
Edit the current network profile.  
Change the current network profile’s name.  
Delete the current network profile.  
Enable or disable the current network profile.  
Rename  
Delete  
Auto Detect  
Move  
Move the current network profile up or down in the network profile list. The IP phone will try to  
connect to all of the access points, in the order they appear in the network profile list, until it is able  
to make a connection.  
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Wireless-G IP Phone  
Editing a Network Profile  
The Edit menu allows you to edit the currently selected network profile. Refer to the table below for a list of options available in the Edit menu:  
Option  
Description  
Preview  
View a summary of the current network profie.  
Wireless  
Settings  
Edit wireless network settings. Highlight Wireless Settings, then press the Select Soft Key to select  
the following options:  
ESSID: Allows you to enter your wireless network’s ESSID name or perform a site survey to view  
wireless networks in range of the IP Phone.  
Data Rate: Allows you to specify the data rate of your wireless network. If you don’t know the  
data rate, select Auto.  
Security: Allows you to select wireless security settings to match your network.  
IP Settings  
Select from the following IP modes:  
Fixed IP: Allows you to manually enter IP settings for your network.  
DHCP: Allows you to use DHCP to acquire IP settings for your network.  
PPPoE: Allows you to use PPPoE to acquire IP settings for your network.  
Account Choice Assign a SIP account to a network profile.  
NAT Settings Set STUN server options. Press the Select Soft Key to select from the following options:  
NAT Solution: Allows you to enable or disable STUN services.  
NAT Timer: Allows you to change the interval of time the phone waits between commication  
sessions with the STUN server.  
STUN Address: Allows you to enter the address of the STUN server you want the phone to use.  
STUN Port: Allows you to enter the network port of the STUN.  
Chapter 4: Configuring the Wireless-G IP Phone  
Editing a Network Profile  
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Wireless-G IP Phone  
SIP Account  
The SIP Account menu allows you to assign up to six SIP accounts to your IP Phone. To view the details of an account, press the Navigation button. To edit a  
SIP account, highlight the account you would like to edit, press the Option Soft Key, then press the Select Soft Key to edit the account. Refer to table below  
for a list of options available in the Edit menu:  
Option  
Description  
Preview  
View a summary of the current SIP account.  
Enter your Internet phone number.  
Enter your Internet phone service account’s authoriztion id.  
Phone Number  
Auth. ID  
Auth. Password Enter your Internet phone service account’s authorization password.  
SIP Domain  
Enter the address of your Intenet phone service provider’s SIP domain.  
Enter the address of your Internet phone service provider’s proxy server.  
Proxy Address  
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Wireless-G IP Phone  
Option  
Description  
Advanced  
Make advanced changes to the SIP account. Press the Select Soft Key to select from the following  
advanced options:  
Proxy Port: Allows you to enter the network port of your Internet phone service provider’s  
proxy server.  
Outbound Address: Allows you to enter the address of your Internet phone service provider’s  
outbound server.  
Outbound Port: Allows you to enter the network port of your Intenet phone service’s  
outbound server.  
Local Port: Allows you to enter the local network port the IP Phone uses.  
Reg. Timer(sec): Allows you to change the amount of time the IP Phone waits between  
registration attempts with the SIP server.  
Codec: Allows you to select Auto, G.711a, G.729a, or G.711u as the codec the phone uses for  
encoding and decoding audio.  
Pkt Time(ms): Allows you to change the audio packet size.  
• OutBand DTMF: Allows you to enable or disable out-of-band DTMF.  
To rename a SIP account, highlight the account you would like to rename, press the Option Soft Key, highlight Rename, then press the Select Soft Key to  
rename the SIP account. To delete a SIP account, highlight the account you would like to delete, press the Select Soft Key, then press the OK Soft Key to  
delete the SIP account.  
Chapter 4: Configuring the Wireless-G IP Phone  
SIP Account  
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Wireless-G IP Phone  
Roaming  
The Roaming menu allows you to set specific parameters for roaming from one wireless access point to another. Refer to table below for a list of options  
available in the Roaming menu:  
Option  
Description  
Roam Metric  
Roam Delta  
NProbes  
Specify an RSSI (Received Signal Strength Indication) value to begin a roaming scan.  
Specify the RSSI threshold for target access points to join.  
Specify the number of probes per channel to send when scanning.  
Specify the amount of time spent on each channel when scanning.  
Specify the amount of time spent on the home channel between scans.  
Active Time  
Home Time  
Profile Password  
The Profile Password menu allows you to change the password used to access the Profile menu. Follow the steps below to change the Profile  
menu password.  
1. If necessary, press the Menu Soft Key to enter the Main menu.  
2. Scroll to Profile, press the Select Soft Key, enter your password, then press the Navigation button to enter the Profile menu.  
3. Scroll to Profile Password, then press the Select Soft Key.  
4. Enter the old password, then press the Navigation button.  
5. When you see the New Password screen, enter a new password for the Profile menu.  
6. When you are finished entering the password, press the Navigation button to save it.  
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Secure Setup  
The Secure Setup menu allows you to configure your IP Phone’s wireless network settings with the push of a button. If you have a Linksys wireless router or  
access point that supports SecureEasySetup, you can use the Secure Setup feature to quickly and easily configure your IP Phone’s wireless network settings.  
Before you begin, locate the SecureEasySetup or Cisco logo button on the wireless router or access point, then proceed to step 1. If you need help finding the  
button on your wireless router or access point, refer to the on-screen User Guide included with the wireless router or access point.  
1. Press the SecureEasySetup or Cisco logo button on the wireless router or access point.  
2. When the SecureEasySetup or Cisco logo begins to flash, press the Select Soft Key, then press the Yes Soft Key run SecureEasySetup.  
Note: You can also press and hold the Clear button to quickly access the Secure Setup feature from the IP Phone’s home screen.  
When you see the Run SES message appear on the screen, press the Yes Soft Key.  
3. When you see the Save Configuration message appear on the screen, press the Save Soft Key.  
4. Select the Profile you would like to save the new wireless configuration settings to, then press the Save Soft Key.  
Settings  
Use the Settings menu to make changes to select regional settings, set the date and time, and personalize your phone. Refer to the sections below for the  
options available in the Settings menu.  
Language  
The Language menu allows you set the IP Phone’s display language. To change the language, highlight the language you would like the phone to use, then  
press the Navigation button to save your setting.  
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Secure Setup  
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Wireless-G IP Phone  
Clock  
The Clock menu allows you to set the IP Phone’s time and date settings. Refer to the table below for a list of options available in the Clock menu.  
Option  
Description  
Time  
Set the time displayed on the IP Phone’s home screen.  
Set the date displayed on the IP Phone’s home screen.  
Set the time’s display format to 12- or 24-Hour format. .  
Set set your local timezone.  
Date  
Time Format  
Timezone  
Daylight  
Savings  
Enable or disable automatic Daylight Savings time adjustment.  
Network Time  
Enable or disable the phone from updating the time from an NTP server.  
Alarm Clock  
The Alarm Clock allows you to set an alarm to go off at a specified time. You can also set the alarm to go off once, daily, or weekly. Refer to the table below  
for a list of options available in the Alarm Clock menu.  
Option  
Description  
Alarm Time  
Mode  
Set the time you want the alarm to go off at.  
Set the alarm to go off once, daily, or weekly.  
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Wireless-G IP Phone  
Call Settings  
The Call Settings menu allows you to change all call related settings on the IP Phone. Refer to the table below for a list of options availabe in the Call  
Settings menu.  
Option  
Description  
Call Waiting  
Call Forward  
Enable or disable call waiting.  
Make changes to call forwarding settings. Press the Select Soft Key to select from the following call  
forwarding options:  
Forward Number: Allows you to enter a number to forward calls to.  
Forward All: Allows you to forward all calls.  
No Answer: Allows you to forward missed calls.  
Busy: Allows you to forward calls when your phone is busy.  
Cancel All: Allows you to cancel all call forwarding options.  
Block Caller ID  
Refuse Private  
Enable or disable caller id blocking.  
Block incoming calls from callers with a private caller id.  
Beep  
Notification  
Enable or disable the Beep Notification feature. When this feature is enabled, the phone will beep  
every 50 seconds so that you can keep track of how long you’ve been on a call.  
Hold Transfer  
Regional Tone  
Select SIP or DTMF Flash as the method used for transferring calls.  
Set the Regional tone setting to North America or Japan.  
c
Speed Dial  
The Speed Dial menu allows you to change the way the phone’s speed dial function works. You can select Disable to disable speed dial, Ask to see a  
confirmation screen before the phone dials a contact, or Dial to immediately dial a contact.  
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Call Settings  
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Wireless-G IP Phone  
Sound Settings  
The Sound Settings menu allows you to change the IP Phone’s speaker volume, ringer settings, and warning tones. Refer to the table below for a list of  
options available in the Sound Setting menu.  
Option  
Description  
Speaker Volume Set the IP Phone’s speaker volume.  
Ring Tone  
Set the IP Phone’s ring tone and volume. Press the Select Soft Key to select from the following  
options.  
Melody: Allows you to set the IP Phone’s ring tone.  
Ring Volume: Allows you to adjust the IP Phone’s ringer volume.  
Ring Mode  
Set the IP Phone’s ring mode to Silent, Ring, Vibrate, or Ring + Vibrate.  
Warning Tone  
Enable or disable the IP Phone’s warning tones, such as low battery.  
Display Settings  
The Display Settings menu allows you to customize the IP Phone’s display. Refer to the table below for a list of options available in the Display Settings menu.  
Option  
Description  
Wallpaper  
Greeting  
Change the picture displayed on the home screen.  
Change the message displayed on the home screen.  
Change the amount of time it takes for the IP Phone to turn off its LCD when the phone is not in use.  
LCD Off Time  
LCD Brightness Change the brightness of the LCD screen.  
Config. Tip Enable or disable configuration tips.  
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Keypad  
The Keypad menu allows you to customize the IP Phone’s keypad settings. Refer to the table below for a list of options available in the Keypad menu.  
Option  
Description  
Keypad Lock  
Lock the IP Phone’s keypad. To unlock the keypad, press the Left Soft Key then press the * (Star)  
key.  
Key Tone  
Enable or disable the IP Phone’s key tones.  
Enable or disable the IP Phone’s key backlight.  
Key Backlight  
Chapter 4: Configuring the Wireless-G IP Phone  
Keypad  
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Wireless-G IP Phone  
Tools  
Use the Tools menu to view information about your IP Phone and network status. Refer to the sections below for the options available in the Tools menu.  
Option  
Description  
Signal Quality  
Site Survey  
Statistics  
View signal status information for the wireless access point you’re connected to.  
Perform a site survey of all the wireless access points in range of the IP Phone.  
View the IP Phone’s network and codec statistics. Press the Select Soft Key to select from the  
following options:  
IP Statistics: Allows you to view network packets statistics.  
RTP/RTCP: Allows you to view Real-Time Transport Protocol (RTP) and Real Time Control Protocol  
(RTCP) statistics.  
Encoding: Allows you to view encoding statistics.  
Decoding: Allows you to view decoding statistics.  
Battery  
Ping  
View the IP Phone’s battery status.  
Ping an IP address or domain.  
Version  
Upgrade  
View the IP Phone’s software version information.  
Upgrade the IP Phone’s firmware.  
Back to Default Reset all of the IP Phone’s settings back to their factory defaults.  
Restart Soft reset the IP Phone.  
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Wireless-G IP Phone  
Chapter 5: Using the Web-based Utility  
Overview  
For your convenience, you can use the Web-based utility on your PC to view, change or edit the most commonly used features of your IP Phone.  
Note: Your phone must be set to its home screen to use the Web-based utility. You can make choices from either the phone or the  
PC, but not both at the same time. If your phone is not on the home screen, the message: Phone Cfg file locked by: xxxxxx will  
display on the PC when you select an option.  
How to Access the Web-based Utility  
1. To start, you will need the IP phone’s IP address. From the phone’s home screen press the Status soft key. The next screen will display the Phone Status.  
Item 2 is the IP address. Note the address. If you use a Static IP, the address will stay the same. If you use a DHCP, the IP address may change every time  
you turn on the phone.  
2. On a computer that is connected to the same network as the phone, launch any Internet browser. In the Address field, enter http://IP address where the  
IP address is the WiFi Phone’s IP address that you obtained in step 1. Press Enter.  
3. You will see the Wi-Fi Phone login screen. Enter the IP Phone’s Username and Password. Click Submit. You will log in to the Status screen and can select  
any of the tabs to add or change phone setting information.  
The default User Name is admin and the Admin password is “admin”, but may change if you have an ITSP.  
Chapter 5: Using the Web-based Utility  
Overview  
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Wireless-G IP Phone  
Note: To make a selection or confirm an entry, you must click on the option at the bottom of the screen. Pressing the Enter key will  
not confirm your selection(s).  
Status  
Click on the Status tab to view the IP phone’s IP Address, Mac address, ESSID and BSSID.  
Figure 5-1: Wireless Network Status screen  
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Wireless-G IP Phone  
Phonebook  
The Phonebook can store and display up to 200 contacts. Use this option to add, edit or delete a contact.  
1. Click on the Phonebook tab. To add a contact, click New. The Phone Book Edit screen will display. On this screen, you can enter the contact’s name, e-  
mail address and up to 5 numbers for each contact. To customize a ring tone for this contact, select one of the options from the Ring Tone drop down  
menu. You can choose to make any or all of these numbers part of your 9 Speed Dial entries. In addition, you can select the phone number entry type  
from the Type Choice drop down menu. Your options are Generic, Mobile, Office, Home or FAX. The appropriate icon will display when you view the  
phonebook entry on your Wi-Fi phone.  
Figure 5-2: Phone Book Edit screen  
2. To Save your entry information, click Save Settings. You can also choose to Delete an entry or Cancel Settings that you have not yet saved. If your IP  
phone is on, the new Contact information will display immediately and can be edited either in the Phone or on the PC.  
After you select Save Settings, you will see “Settings Saved Successfully” at the top of the screen,. You can then click on the Phonebook tab to add another  
entry, or select a different tab.  
Chapter 5: Using the Web-based Utility  
Phonebook  
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Wireless-G IP Phone  
E-mail  
The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account.  
Click on the E-mail tab. You can choose to Configure a new e-mail contact, Remove an existing contact, or make a contact Active. To Configure a new  
account, select Configure from the E-mail Account List. The next screen displays Account Setting, where you can enter your Account Name, Your Name and  
your Mail Address. The POP3 Setting allows you to enter the POP3 information, including Address, Port, User ID and Password. The SMTP Setting allows you  
to enter the SMTP information for this account, including Address, Port, User ID and Password. The Advanced Setting option allows you to enter your Reply  
Address and signature information. You can also choose to Reserve Mail, which keeps a copy of your new mail on the remote POP3 server. Click on Save  
Settings to add this entry to your E-Mail Account List.  
Figure 5-3: E-mail screen  
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Wireless-G IP Phone  
Network Profile  
The Network Profile menu allows you to assign up to six wireless access points for your IP Phone connection. Click on the Network tab to see the Network  
Profile List. This list shows the six accounts, including the one that is Active. Only one account at a time can be active. You can use the blue arrow to move an  
option down the list, or the red arrow to move an option up the list. Click on Go to confirm (Commit) the change.  
You can Configure, Remove or Turn Off any of these accounts. Click Configure. For the Wireless Network Settings, Enter the Profile Name, ESSID and select  
the Data rate. For IP Settings, you can select DHCP, Fixed IP or PPPoE. For the NAT Settings you can Disable the NAT Solution or select STUN server options.  
You can select the type of Security Settings you want to use, including OPEN, or one of several WEP or WPA options. You can then choose the Key Index  
placement (1 to 4) and the Key information. You can choose the Certification Settings, including CA Cert., User Cert and Private Key. These can be uploaded.  
SIP Account Settings can be selected on this screen. Choosing Go will take you to the SIP screen to Configure or Remove these accounts.  
Figure 5-4: Network Profile screen  
Chapter 5: Using the Web-based Utility  
Network Profile  
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Wireless-G IP Phone  
SIP  
You can use SIP to Configure or Remove the SIP Account Settings. You can assign up to six SIP accounts to your IP Phone. To view the SIP settings, select the  
SIP tab. You will see the Account List. This list shows the configured accounts and which ones are active. To edit a SIP account, click on Configure. You can  
add, change or edit the Internet phone service Account Name, Phone Number, Authentication ID, Authentication Password, SIP Domain, Local Port, Proxy  
Address, Proxy Port, Outbound Address, Outbound Port and Register Timer (in seconds). You can also select Codec options, Pkt (Packet) Time (in milliseconds)  
and the Out of Band DTMF. To remove a SIP account, click on Remove. Click on Save Settings to confirm your choices.  
Figure 5-5: SIP screen  
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Wireless-G IP Phone  
Settings  
Click the Settings tab to make changes to Call, Sound and Display Settings and the Clock. Refer to the table below for a list of options in the Settings Menu.  
Figure 5-6: Settings screen  
Chapter 5: Using the Web-based Utility  
Settings  
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Option  
Description  
Call Waiting  
Forward Number  
Forward All  
No Answer  
Check to enable Call Waiting, uncheck to disable  
Enter a phone number or IP address to forward your calls to  
Check to send all incoming calls to the Forward Number  
Check to send calls to Forward Number when there is no answer on the IP phone  
Select On to block caller id’s that you previously set up in the IP phone menu  
Select On to refuse calls that display Private Call as the User ID  
Check to forward calls when your phone is busy  
Block Caller ID  
Refuse Private  
Busy  
Beep Notification  
Enable or disable the Beep Notification feature. When this feature is enabled, the phone will beep  
every 50 seconds so that you can keep track of how long you’ve been on a call.  
Hold Transfer  
Regional Tone  
Select SIP or DTMF Flash as the method used for transferring calls  
Set the Regional tone setting to North America or Japan  
Sound Settings  
Click the Sound Settings tab to change the IP Phone’s speaker volume, ringer settings, and warning tones. Refer to the table below for a list of options  
available in the Sound Settings menu.  
Option  
Description  
Speaker Volume Set the IP Phone’s speaker volume  
Melody  
Choose one of the available ring tone melodies  
Ring Volume  
Ring Mode  
Warning Tone  
Set the IP Phone’s ring volume  
Set the IP Phone’s ring mode to Silent, Ring, Vibrate, or Ring + Vibrate  
Check to enable the IP Phone’s warning tones, such as low battery  
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Wireless-G IP Phone  
Display Settings  
Click the Display Settings tab to customize the IP Phone’s display. Refer to the table below for a list of options available in the Display Settings menu.  
Option  
Description  
LCD Off Time  
Wallpaper  
Change the amount of time it takes for the IP Phone to turn off its LCD when the phone is not in use.  
Change the picture displayed on the home screen.  
Clock  
Click the Clock tab to set the IP Phone’s time and date settings. Refer to the table below for a list of options available in the Clock menu.  
Option  
Description  
Daylight  
Savings  
Check to enable or uncheck to disable automatic Daylight Savings time adjustment  
Timezone  
Set your local timezone  
Network Time  
Enable or disable the phone from updating the time from an NTP server  
Select the server for time settings  
Network Time  
Server  
New Network  
Time Server  
Enter a name for a secondary time server, in the event the Network Time Server is not available  
Chapter 5: Using the Web-based Utility  
Settings  
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Wireless-G IP Phone  
Software  
Select the Software tab. You can view the Software Information for your Wi-Fi phone. Click on Upgrade to confirm the settings, or click on Cancel Settings if  
you do not want to upgrade.  
Figure 5-7: Software screen  
Software Information  
Option  
Description  
Active  
View the Active software application  
Inactive  
New Image  
View the Inactive software application  
Select a New software Image by typing in the address, or selecting it by clicking on Choose  
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Wireless-G IP Phone  
Bootcode  
Select the Bootcode tab. You can view the Current Version of the Wi-Fi phone’s Bootcode Information. You can update the Bootcode Image by entering the  
Bootcode Image information, selecting it by clicking on Choose. Click on Upgrade to confirm the settings, or select Cancel Settings if you do not want to  
upgrade.  
Figure 5-8: Bootcode screen  
Bootcode Information  
Option  
Description  
Current Version View the Current Version of the bootcode  
Bootcode Image Select a New bootcode Image by typing in the address, or selecting it by clicking on Choose  
Chapter 5: Using the Web-based Utility  
Bootcode  
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Wireless-G IP Phone  
Password  
This screen allows you to change the password information of the Wi-Fi phone. Select the Password tab. Enter the new Username and/or Password for the IP  
Phone. Select Save Settings to immediately change the password, or select Cancel Settings to cancel.  
Figure 5-9: Password screen  
Reboot  
If you need to reboot your phone you can do so with this option. Select the Reboot tab. Click Go to Reboot the phone. Your saved information will not be lost.  
Figure 5-10: Reboot screen  
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Wireless-G IP Phone  
Appendix A: Troubleshooting  
This appendix provides solutions to problems that may occur during the installation and operation of the  
Wireless-G IP Phone. Read the description below to solve your problems. If you can't find an answer here, check  
the website of your Internet phone service provider or the Linksys website at www.linksys.com/international.  
Common Problems and Solutions  
1. When I make a telephone call, the call doesn’t go through; instead, I hear a fast busy signal.  
Go through this checklist until your problem is solved:  
Follow these instructions to reboot your cable or DSL modem, IP Phone, and router:  
1. Power off your cable or DSL modem by unplugging its power adapter.  
2. Power off the router by unplugging its power adapter.  
3. Power off the IP Phone by pressing and holding down the Power On/Off button for two seconds.  
4. Wait 30 seconds, and then power on your cable or DSL modem by plugging its power adapter into  
an electrical outlet.  
5. Wait 30 seconds. Power on the router by plugging its power adapter into an electrical outlet.  
6. Wait 10 seconds. Power on the IP Phone by pressing and holding down the Power On/Off button for  
two seconds.  
7. Reboot one of your networked computers, and check for an active Internet connection.  
8. Pick up the IP Phone and try your call again.  
Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP  
address of the IP Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP),  
69-69 (UDP), and 10000-20000 (UDP).  
If you have a non-Linksys router, refer to its documentation for instructions.  
Appendix A: Troubleshooting  
Common Problems and Solutions  
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Wireless-G IP Phone  
If you have a Linksys router, then follow these instructions:  
1. On one of your networked computers, open your web browser.  
2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the  
Router.  
3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the  
default is admin) in the Password field. Then click the OK button.  
4. Click the Applications & Gaming tab, and then click the Port Range Forwarding tab.  
5. For each port range you must specify, enter a different name in the Application field. Then enter the  
number or range of external port(s) used by the IP Phone.  
6. Select the protocol you will be using, UDP.  
7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you  
would enter 100 in the field provided.  
8. Repeat steps 5-7 until you have entered all four port ranges for the IP Phone.  
Application  
Start and End  
5060 to 5061  
53 to 53  
Protocol  
UDP  
IP Address  
Enable  
Internet phone 1  
Internet phone 2  
Internet phone 3  
Internet phone 4  
(IP address of IP Phone)  
(IP address of IP Phone)  
(IP address of IP Phone)  
(IP address of IP Phone)  
X
X
X
X
UDP  
69 to 69  
UDP  
10000 to 20000  
UDP  
9. Check the Enable option for the port services you want to use.  
10. When you have completed the configuration, click the Save Settings button.  
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Appendix A: Troubleshooting  
Common Problems and Solutions  
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Wireless-G IP Phone  
2. When I’m on a telephone call, words are dropped intermittently.  
Go through this checklist until your problem is solved:  
Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using  
the same frequency and interfere with each other. Move the cordless phone farther away from the  
router.  
There may be heavy network activity, particularly if you are running a server or using a file sharing  
program. Try to limit network or Internet activity during any Internet telephone call. For example, if you  
are running a file sharing program, files may be uploading in the background even though you are not  
downloading any files, so make sure you exit the program before you make an Internet phone call.  
There may not be enough bandwidth available for your Internet phone call. You may want to test your  
bandwidth using one of the bandwidth tests available online. If necessary, access your service account  
at your Internet phone service provider’s website, and reduce the bandwidth requirements for your  
service. For more information, refer to your Internet phone service provider’s website.  
There may be too many wireless routers or access points in your location using the same broadcast  
channel. Try changing the channel that your wireless router or access point uses; refer to the  
documentation of your router or access point for instructions.  
3. The IP Phone does not ring, and my calls automatically go to voicemail.  
Go through this checklist until your problem is solved:  
Check the ringer volume on the IP Phone, and make sure it is set to an audible level.  
Follow these instructions to reboot your cable or DSL modem, IP Phone, and router:  
1. Power off your cable or DSL modem by unplugging its power adapter.  
2. Power off the router by unplugging its power adapter.  
3. Power off the IP Phone by pressing and holding down the Power On/Off button for two seconds.  
4. Wait 30 seconds, and then power on your cable or DSL modem by plugging its power adapter into  
an electrical outlet.  
5. Wait 30 seconds. Power on the router by plugging its power adapter into an electrical outlet.  
Appendix A: Troubleshooting  
Common Problems and Solutions  
53  
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6. Wait 10 seconds. Power on the IP Phone by pressing and holding down the Power On/Off button for  
two seconds.  
7. Reboot one of your networked computers, and check for an active Internet connection.  
Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP  
address of the IP Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP),  
69-69 (UDP), and 10000-20000 (UDP).  
Note: By default, the IP Phone uses a dynamic IP address assigned by your router. For port forwarding,  
you may need to assign a static IP address to the IP Phone. Contact your Internet phone service provider  
for assistance.  
If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router,  
then follow these instructions:  
1. On one of your networked computers, open your web browser.  
2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the  
Router.  
3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the  
default is admin) in the Password field. Then click the OK button.  
4. Click the Applications & Gaming tab, and then click the Port Range Forwarding tab.  
5. For each port range you must specify, enter a different name in the Application field. Then enter the  
number or range of external port(s) used by the IP Phone.  
6. Select the protocol you will be using, UDP.  
7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you  
would enter 100 in the field provided.  
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Common Problems and Solutions  
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Wireless-G IP Phone  
8. Repeat steps 5-7 until you have entered all four port ranges for the IP Phone.  
Application  
Start and End  
5060 to 5061  
53 to 53  
Protocol  
UDP  
IP Address  
Enable  
Internet phone 1  
Internet phone 2  
Internet phone 3  
Internet phone 4  
(IP address of IP Phone)  
(IP address of IP Phone)  
(IP address of IP Phone)  
(IP address of IP Phone)  
X
X
X
X
UDP  
69 to 69  
UDP  
10000 to 20000  
UDP  
9. Check the Enable option for the port services you want to use.  
10. When you have completed the configuration, click the Save Settings button.  
4. The power LED does not light up.  
Go through this checklist until your problem is solved:  
Remove the IP Phone’s battery from its compartment. Wait five seconds while the IP Phone resets itself.  
Insert the battery and power on the IP Phone.  
You may be using the wrong power adapter. Make sure the power adapter you are using is the one  
included with the IP Phone.  
Appendix A: Troubleshooting  
Common Problems and Solutions  
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Frequently Asked Questions  
Can I make calls if my Internet connection is down?  
No. Your high-speed Internet connection must be active when you make Internet phone calls.  
Can I use the IP Phone to make a call and browse the Internet at the same time?  
No. The IP Phone supports either calling or web browsing, not both at the same time. However, you can make  
calls with the IP Phone while browsing the Internet on your computer. Please note that your web browsing may  
affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your  
Internet connection.  
Can I receive calls while my network is down?  
You cannot directly receive calls while your network is down. However, your Internet phone service account may  
allow you to forward calls to a different telephone number, such as a cellular phone number. For more  
information, visit the website of your Internet phone service provider.  
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Appendix A: Troubleshooting  
Frequently Asked Questions  
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Wireless-G IP Phone  
Appendix B: Glossary  
This glossary contains some basic networking terms you may come across when using this product. For more advanced  
Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network.  
Also used to expand the range of a wireless network.  
Ad-hoc - A group of wireless devices communicating directly with each other (peer-to-peer) without the use of an access  
point.  
Bandwidth - The transmission capacity of a given device or network.  
Bit - A binary digit.  
Boot - To start a device and cause it to start executing instructions.  
Broadband - An always-on, fast Internet connection.  
Browser - An application program that provides a way to look at and interact with all the information on the World Wide Web.  
Byte - A unit of data that is usually eight bits long  
Cable Modem - A device that connects a computer to the cable television network, which in turn connects to the Internet.  
Default Gateway - A device that forwards Internet traffic from your local area network.  
DHCP (Dynamic Host Configuration Protocol) - A networking protocol that allows administrators to assign temporary IP  
addresses to network computers by “leasing” an IP address to a user for a limited amount of time, instead of assigning  
permanent IP addresses.  
Appendix B: Glossary  
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DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be “seen” from the Internet.  
DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP addresses.  
Domain - A specific name for a network of computers.  
Download - To receive a file transmitted over a network.  
DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines.  
Dynamic IP Address - A temporary IP address assigned by a DHCP server.  
Encryption - Encoding data transmitted in a network.  
Ethernet - IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission  
medium.  
Firmware - The programming code that runs a networking device.  
FTP (File Transfer Protocol) - A protocol used to transfer files over a TCP/IP network.  
Full Duplex - The ability of a networking device to receive and transmit data simultaneously.  
Gateway - A device that interconnects networks with different, incompatible communications protocols.  
Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time.  
HTTP (HyperText Transport Protocol) - The communications protocol used to connect to servers on the World Wide Web.  
Infrastructure - A wireless network that is bridged to a wired network via an access point.  
IP (Internet Protocol) - A protocol used to send data over a network.  
IP Address - The address used to identify a computer or device on a network.  
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Wireless-G IP Phone  
ISP (Internet Service Provider) - A company that provides access to the Internet.  
LAN - The computers and networking products that make up your local network.  
MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking device.  
Mbps (MegaBits Per Second) - One million bits per second; a unit of measurement for data transmission.  
Network - A series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between  
users.  
Packet - A unit of data sent over a network.  
Passphrase - Used much like a password, a passphrase simplifies the WEP encryption process by automatically generating  
the WEP encryption keys for Linksys products.  
Port - The connection point on a computer or networking device used for plugging in cables or adapters.  
RJ-45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires.  
Roaming - The ability to take a wireless device from one access point's range to another without losing the connection.  
Router - A networking device that connects multiple networks together.  
Server - Any computer whose function in a network is to provide user access to files, printing, communications, and other  
services.  
SSID (Service Set IDentifier) - Your wireless network's name.  
Static IP Address - A fixed address assigned to a computer or device that is connected to a network.  
Static Routing - Forwarding data in a network via a fixed path.  
Subnet Mask - An address code that determines the size of the network.  
Appendix B: Glossary  
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Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a  
limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit.  
TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires acknowledgement from the  
recipient of data sent.  
TCP/IP (Transmission Control Protocol/Internet Protocol) - A set of instructions PCs use to communicate over a network.  
Telnet - A user command and TCP/IP protocol used for accessing remote PCs.  
TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability.  
Throughput - The amount of data moved successfully from one node to another in a given time period.  
Topology - The physical layout of a network.  
TX Rate - Transmission Rate.  
Upgrade - To replace existing software or firmware with a newer version.  
Upload - To transmit a file over a network.  
URL (Uniform Resource Locator) - The address of a file located on the Internet.  
WAN (Wide Area Network)- The Internet.  
WEP (Wired Equivalent Privacy) - A method of encrypting network data transmitted on a wireless network for greater security.  
WLAN (Wireless Local Area Network) - A group of computers and associated devices that communicate with each other  
wirelessly.  
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Appendix C: Specifications  
Model  
WIP330  
Standards  
802.11b, 802.11g  
Channels  
11 Channels (US, Canada), 13 Channels (Europe)  
12 dBm for 802.11b and 802.11g @ Normal Temp Range  
One Mini USB 1.1 Port, One Stereo Ear Phone Jack  
2.2 inch (55.9 mm) (240 x 320 pixels)  
TCP/IP  
Transmit Power  
External Interface  
Display  
Network Protocols  
Security  
WEP (64/128), WPA-PSK Encryption  
ToS  
QoS  
Voice Protocols  
Voice Codecs  
SIP v2 Session Initiation Protocol (RFC3261), SDP (RFC2327)  
G.711 u/A-law, G.729a/b  
Appendix C: Specifications  
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DTMF Transmission  
In-band, Out-band (RFC2833)  
Voice Quality  
Acoustic Echo Cancellation  
Jitter Buffer Control  
Comfortable Noise Generation  
Packet Loss Concealment  
Dimensions  
(W x H x D)  
1.84" x 5.32" x 0.74"  
(46.7 mm x 135.2 mm x 18.8 mm)  
Unit Weight  
4.20 oz. (0.12 kg)  
Power  
3.7V, 1250mAh Lithium Battery, 5V, 1A AC Adapter  
FCC, cUL, CE  
Certifications  
Operating Temp.  
Storage Temp.  
Operating Humidity  
Storage Humidity  
32ºF to 113ºF (0ºC to 45ºC)  
-4ºF to 131ºF (-20ºC to 55ºC)  
10% to 85% Relative Humidity, Non-Condensing  
10% to 95% Non-Condensing  
62  
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Wireless-G IP Phone  
Appendix D: Warranty Information  
LIMITED WARRANTY  
Your Internet phone service provider warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of  
defects in materials and workmanship under normal use. Your exclusive remedy and Your Internet phone service provider’s entire liability under this  
warranty will be for Your Internet phone service provider at its option to repair or replace the Product or refund Your purchase price less any rebates. This  
limited warranty extends only to the original purchaser.  
If the Product proves defective during the Warranty Period call Your Internet phone service provider Technical Support in order to obtain a Return  
Authorization Number, if applicable. If You are requested to return the Product, mark the Return Authorization Number clearly on the outside of the package.  
You are responsible for shipping defective Products to Your Internet phone service provider.  
ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE  
WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-  
INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to  
You. This warranty gives You specific legal rights, and You may also have other rights which vary by jurisdiction.  
This warranty does not apply if the Product (a) has been altered, except by Your Internet phone service provider, (b) has not been installed, operated, repaired,  
or maintained in accordance with instructions supplied by Your Internet phone service provider, or (c) has been subjected to abnormal physical or electrical  
stress, misuse, negligence, or accident. In addition, due to the continual development of new techniques for intruding upon and attacking networks, Your  
Internet phone service provider does not warrant that the Product will be free of vulnerability to intrusion or attack.  
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL YOUR INTERNET PHONE SERVICE PROVIDER BE LIABLE FOR ANY LOST DATA, REVENUE OR  
PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING  
NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN IF Your Internet phone  
service provider HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL Your Internet phone service provider’ LIABILITY EXCEED THE  
AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its  
essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to You.  
Please contact your Internet phone service provider regarding the warranty for the Product.  
Appendix D: Warranty Information  
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Wireless-G IP Phone  
Appendix E: Regulatory Information  
FCC Statement  
This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee  
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found  
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference that may cause undesired operation.  
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this  
equipment.  
IMPORTANT NOTE:  
FCC Radiation Exposure Statement:  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating  
instructions for satisfying RF exposure compliance.  
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
This equipment has been SAR-evaluated. The Maximum average SAR(1g) test value is 0.836 W/kg.  
Linksys declares that WIP300 (FCC ID: Q87-WIP300) is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A.  
Appendix E: Regulatory Information  
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Safety Notices  
Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.  
Do not use this product near water, for example, in a wet basement or near a swimming pool.  
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.  
Industry Canada  
This device complies with Industry Canada ICES-003 and RSS210 rules.  
IC Statement  
Operation is subject to the following two conditions:  
1. This device may not cause interference and  
2. This device must accept any interference, including interference that may cause undesired operation of the device.  
Règlement d’Industry Canada  
Les conditions de fonctionnement sont sujettes à deux conditions:  
1. Ce périphérique ne doit pas causer d’interférence et  
2. Ce périphérique doit accepter toute interférence, y compris les interférences pouvant perturber le bon fonctionnement de ce périphérique  
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User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE)  
This document contains important information for users with regards to the proper disposal and recycling of Linksys  
products. Consumers are required to comply with this notice for all electronic products bearing the following symbol:  
Appendix E: Regulatory Information  
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Appendix E: Regulatory Information  
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Appendix E: Regulatory Information  
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Appendix E: Regulatory Information  
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Appendix E: Regulatory Information  
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Appendix E: Regulatory Information  
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Wireless-G IP Phone  
Appendix F: Contact Information  
Need to contact Linksys?  
Visit us online for information on the latest products and updates  
to your existing products at:  
ftp.linksys.com  
Can't find information about a product you want to buy  
on the web? Do you want to know more about networking  
with Linksys products? Give our advice line a call at:  
Or fax your request in to:  
800-546-5797 (LINKSYS)  
949-823-3002  
If you experience problems with any Linksys product,  
you can call us at:  
800-326-7114  
Don't wish to call? You can e-mail us at:  
Appendix F: Contact Information  
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Appendix F: Contact Information  
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