Chamberlain Garage Door Opener 248730 User Manual

The Chamberlain Group, Inc.  
845 Larch Avenue  
Elmhurst, Illinois 60126-1196  
GARAGE DOOR OPENER  
OWNER’S MANUAL  
Please read this manual and the enclosed safety materials carefully!  
Fasten the manual near the garage door after installation.  
The door WILL NOT CLOSE unless The Protector System® is connected and properly aligned.  
Periodic checks of the opener are required to ensure safe operation.  
The model number label is located under the light lens on the front panel of your opener.  
PD210D • PD212D • LW2000  
HD200D • 248730  
PD610D • PD612D • HD400D • LW3000  
There are two types of garage door openers pictured. Yours may appear slightly different.  
IMPORTANT SAFETY NOTES  
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained  
and tested in strict accordance with the instructions and warnings contained in this manual.  
When you see these Safety Symbols and Signal Words on  
the following pages, they will alert you to the possibility  
of serious injury or death if you do not comply with the  
warnings that accompany them. The hazard may come  
from something mechanical or from electric shock. Read  
the warnings carefully.  
Mechanical  
Electrical  
When you see this Signal Word on the following pages, it  
will alert you to the possibility of damage to your garage  
door and/or the garage door opener if you do not comply  
with the cautionary statements that accompany it. Read  
them carefully.  
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Planning  
Identify the type and height of your garage door. If you  
have a one-piece door, follow the assembly instructions  
contained in this manual and refer to the Installation  
Instructions One-Piece Door for installation procedures.  
Survey your garage area to see if any of the conditions  
below apply to your installation. Additional materials may  
be required. You may find it helpful to refer back to this  
page and the accompanying illustrations as you proceed  
with the installation of your opener.  
Without a properly working safety reversal system,  
persons (particularly small children) could be  
SERIOUSLY INJURED or KILLED by a closing garage  
door.  
• The gap between the bottom of the garage door and  
the floor MUST NOT exceed 1/4" (6 mm). Otherwise,  
the safety reversal system may NOT work properly.  
• The floor or the garage door MUST be repaired to  
eliminate the gap.  
Depending on your requirements, there are several  
installation steps which may call for materials or hardware  
not included in the carton.  
Do you have an access door in addition to the garage  
door? If not, Model 7702CB Outside Quick Release is  
required. See Accessories page.  
Installation Page 10 – Look at the wall or ceiling above  
the garage door. The header bracket must be securely  
fastened to structural supports.  
Look at the garage door where it meets the floor. Any  
gap between the floor and the bottom of the door must  
not exceed 1/4" (6 mm). Otherwise, the safety reversal  
system may not work properly. See Adjustment Step 3.  
Floor or door should be repaired.  
Installation Page 12 – Do you have a finished ceiling  
in your garage? If so, a support bracket and additional  
fastening hardware may be required.  
Installation Page 13 – Do you have a steel, aluminum,  
fiberglass or glass panel door? If so, horizontal and  
vertical reinforcement is required.  
The opener should be installed above the center of the  
door. If there is a torsion spring or center bearing plate  
in the way of the header bracket, it may be installed  
within 4 feet (1.22 m) to the left or right of the door  
center.  
Installation Page 18 – Depending upon garage  
construction, extension brackets or wood blocks may  
be needed to install sensors.  
If your door is more than 7 feet (2.13 m) high, see rail  
extension kits listed on Accessories page 33.  
Installation Page 18 – Alternate floor mounting of  
the safety reversing sensor will require hardware not  
provided.  
COMPLETED INSTALLATION  
FINISHED CEILING  
Support bracket &  
fastening hardware  
is required.  
Horizontal and vertical reinforcement  
is needed for lightweight garage doors  
(fiberglass, steel, aluminum, door with  
glass panels, etc.). See page 13 for details.  
See page 12.  
Slack in chain tension  
is normal when  
garage door is closed.  
Rail  
Header Wall  
Torsion Spring  
Wall-mounted  
Door Control  
Access  
Door  
Center of  
Garage Door  
CLOSED POSITION  
Header  
Bracket  
Trolley  
Trolley  
Stop Bolt  
Garage  
Door  
Spring  
Chain  
Emergency  
Release  
Rope &  
Safety  
Reversing  
Sensor  
Gap between floor  
Handle  
and bottom of door  
must not exceed  
1/4" (6 mm)  
Header  
Wall  
Garage  
Door  
Straight Door Arm  
Curved Door Arm  
Door Bracket  
Safety Reversing Sensor  
3
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TOOLS NEEDED  
Drill  
1/4" Nutdriver  
Wire Cutters  
2 X 4 Board  
Pliers  
Carpenter’s  
Level (Optional)  
Drill Bits  
3/16", 5/16"  
and 5/32"  
Adjustable End Wrench  
Tape Measure  
Sockets and Wrench  
1/2", 5/8", 7/16", 9/16"  
and 1/4"  
Phillips and Flat Screwdriver  
Stepladder  
Claw Hammer  
Pencil  
Hack Saw  
Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below. Note  
that accessories will depend on the model purchased. If anything is missing, carefully check the packing material.  
Hardware for assembly and installation is shown on the next page. Save the carton and packing material until installation  
and adjustment is complete.  
OPENER CONTENTS  
A9  
A5  
A11  
A7  
Straight Door  
Arm Section  
(packed inside  
front rail)  
“U” Bracket  
A6  
Door  
Rail  
Center/Back  
Sections (4)  
Control  
All Other  
Models  
Hanging Brackets  
A19  
A8  
Keyless Entry  
Models HD400D  
and LW3000  
Rail  
Front (header)  
Section (1)  
A1  
A2  
A14  
A12  
A3  
A13  
Idler Pulley  
(included with hardware)  
Chain Spreader  
with Screws  
Chain and Cable  
in Dispensing Carton  
Curved Door  
Arm Section  
Trolley  
Header Bracket  
Remote Control Transmitter  
Safety Labels  
and Literature  
A4  
A16  
A16  
Models  
Models  
PD210D (1)  
PD212D (2)  
LW2000 (1)  
HD200D (1)  
248730 (1)  
PD610D (1)  
PD612D (2)  
HD400D (2)  
LW3000 (2)  
Motor Unit with Light Lenses  
(varies depending upon  
model purchased)  
A10  
A15  
A21  
A17  
A18  
Safety Reversing  
Sensor Bracket (2)  
Assembly and  
Installation  
Hardware  
The Protector System®  
Door Bracket  
(2) Safety Reversing Sensors  
(1 Sending Eye and 1 Receiving Eye)  
with 2-Conductor White & White/Black  
Bell Wire attached  
Door Control Button  
Models LW2000, HD200D  
and 248730  
4
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ASSEMBLY HARDWARE  
B7  
B1  
Threaded  
Trolley Shaft (1)  
Nut 3/8" (1)  
B6  
Bolt 1/4"-20 x 1-3/4" (2)  
B5  
Idler Bolt (1)  
B3  
B2  
B4  
Lock Nut  
1/4"-20 (2)  
Lock Washer  
3/8" (1)  
Master Link (2)  
INSTALLATION HARDWARE  
C3  
C1  
C2  
C6  
Lag Screw  
5/16"-18 x 1-7/8" (2)  
Nut 5/16"-18 (4)  
Lock Washer 5/16" (7)  
Insulated  
Staples (30)  
C9  
C5  
C4  
Clevis Pin  
5/16" x 1-1/2" (1)  
Ring  
Fastener (3)  
Clevis Pin  
5/16" x 1-1/4" (1)  
C8  
Self-Threading Screw  
1/4"-14 x 5/8" (2)  
C10  
C16  
C11  
Screw 6-32 x 1" (2)  
Screw  
6AB x 1-1/4" (2)  
C12  
C17  
Rope  
Carriage Bolts  
1/4"-20 x 1/2" (2)  
C18  
C14  
C19  
Handle  
(not shown actual size)  
Clevis Pin  
5/16" x 1" (1)  
Wing Nut  
1/4"-20 (2)  
Lag Screw  
5/16"- 9 x 1-5/8" (2)  
C15  
C13  
Drywall  
Anchors (2)  
C7  
Hex Bolt  
5/16"-18 x 7/8" (4)  
2-Conductor Bell Wire  
White & White/Red  
5
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ASSEMBLY  
To prevent INJURY from pinching, keep hands and  
fingers away from the joints while assembling the rail.  
Assemble the Rail  
IMPORTANT NOTE: Remove the straight door  
1
arm and hanging brackets packaged inside the front rail  
As a temporary trolley stop,  
insert a screwdriver into the  
hole 10" (25 cm) away from  
the front of the rail, as shown.  
Idler  
Pulley  
Hole  
A8  
A7  
A7  
A7  
A7  
KEEP SMALL HOLES ALONG  
OPPOSITE EDGE OF RAILS  
Window  
Cut-Out  
A13  
A8  
B6 Bolt  
KEEP  
LARGER  
HOLE  
ON TOP  
FRONT  
RAIL (TOP)  
Trolley  
Stop Hole  
A11  
“U” Bracket  
B6  
Bolt  
FRONT  
RAIL  
Cover  
B3  
Lock Nut  
Protection  
Bolt Hole  
TO MOTOR UNIT  
SLIDE RAIL TO STOPS  
ON TOP AND SIDES  
OF BRACKET  
B3  
Lock Nut  
Front Rail  
(TO DOOR)  
Back Rails  
(TO MOTOR UNIT)  
A11  
“U” Bracket  
ALL HARDWARE SHOWN ACTUAL SIZE  
B6  
Bolt  
B3  
Lock Nut  
6
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To avoid SERIOUS damage to opener, ONLY use  
bolts/fasteners mounted in top of motor unit.  
Remove Fasteners from  
Top of Motor Unit  
Attach Rail to Motor Unit  
Attach Chain Spreader  
2
3
4
Hex Screws  
8-32 x 7/16"  
A3  
Chain  
Bolt  
Bolt  
Spreader  
Run Cable Through  
Cut-Out Window  
Install Idler Pulley  
Attach Cable to Front  
of Trolley  
5
6
7
Do NOT remove  
Chain/Cable  
from box  
A2  
Chain  
and Cable  
Bolt  
Pulley  
Rail  
A2  
Chain and Cable  
A2 Chain and Cable  
Do NOT remove  
Chain/Cable  
from box  
Nut  
Washer  
B4  
B5  
Master Link  
Clip-On Spring  
Idler  
Bolt  
A12  
Idler  
Cable  
Loop  
B2  
Lock  
Washer  
Pulley  
B4  
Master  
Link Bar  
Cable Loop  
Cable Loop  
B7  
Nut  
ALL HARDWARE SHOWN ACTUAL SIZE  
B5  
Idler Bolt  
Nut  
Lock Washer  
B7  
B2  
B4  
Master Link  
7
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Route Chain/Cable Around Rail  
Assembly and Motor Unit Sprocket  
To avoid possible SERIOUS INJURY to fingers:  
• Securely attach chain spreader.  
• NEVER connect garage door opener to power source  
until instructed to do so.  
8
A2  
Chain and  
Cable in  
Dispensing  
Carton  
Chain  
Motor Unit  
Sprocket  
Cable  
Leave chain/cable  
inside carton to  
prevent kinking  
Attach Chain To Trolley  
Threaded Shaft  
Attach Nut and Lock  
Washer to Trolley  
Threaded Shaft  
Insert Trolley Threaded  
Shaft into Round Hole in  
Trolley  
9
10  
11  
B4  
B1  
Master  
Link Bar  
Trolley  
Threaded  
Shaft  
B1  
B1  
Trolley  
Threaded  
Shaft  
Trolley  
Threaded  
Shaft  
C2  
C3  
Nut  
C2  
C3  
Lock  
Washer  
Nut  
B4  
Lock  
Washer  
Master Link  
Clip-On Spring  
Tighten the Chain  
12  
Desired Chain Tension  
A2 Chain  
1/4" (6 mm)  
Base of Rail  
Mid Length of Rail  
Assembly of your opener is now complete.  
ALL HARDWARE SHOWN ACTUAL SIZE  
B1  
Threaded Trolley Shaft  
B4 Master Link  
C2  
C3  
Lock Washer  
Nut  
8
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INSTALLATION  
IMPORTANT INSTALLATION INSTRUCTIONS  
WARNING  
To reduce the risk of SEVERE INJURY or DEATH:  
1. READ AND FOLLOW ALL INSTALLATION WARNINGS  
AND INSTRUCTIONS.  
7. NEVER connect garage door opener to power source  
until instructed to do so.  
2. Install garage door opener ONLY on properly  
balanced and lubricated garage door. An improperly  
balanced door may NOT reverse when required and  
could result in SEVERE INJURY or DEATH.  
3. ALL repairs to cables, spring assemblies and other  
hardware MUST be made by a trained door systems  
technician BEFORE installing opener.  
4. Disable ALL locks and remove ALL ropes connected  
to garage door BEFORE installing opener to avoid  
entanglement.  
5. Install garage door opener 7 feet (2.13 m) or more  
above floor.  
8. NEVER wear watches, rings or loose clothing while  
installing or servicing opener. They could be caught  
in garage door or opener mechanisms.  
9. Install wall-mounted garage door control:  
• within sight of the garage door  
• out of reach of children at minimum height of  
5 feet (1.5 m)  
• away from ALL moving parts of the door.  
10. Place entrapment warning label on wall next to  
garage door control.  
11. Place manual release/safety reverse test label in  
plain view on inside of garage door.  
12. Upon completion of installation, test safety reversal  
system. Door MUST reverse on contact with a 1-1/2"  
high (3.8 cm) object (or a 2x4 laid flat) on the floor.  
6. Mount the emergency release within reach, but at  
least 6 feet (1.8 m) above the floor and avoiding  
contact with vehicles to avoid accidental release.  
One-Piece Door  
Sectional Door  
If you have a one-piece door, proceed to the  
One-Piece Door Installation Instructions included with  
your garage door opener.  
If you have a sectional door, proceed to page 10 of  
this manual.  
INSTALLATION  
INSTRUCTIONS  
FOR ONE-PIECE  
DOORS  
PAGE 10  
9
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INSTALLATION  
To prevent possible SERIOUS INJURY or DEATH:  
INSTALL THE HEADER BRACKET  
• Header bracket MUST be RIGIDLY fastened to  
structural support on header wall or ceiling, otherwise  
garage door might NOT reverse when required.  
• NEVER try to loosen, move or adjust garage door,  
springs, cables, pulleys, brackets, or their hardware,  
ALL of which are under EXTREME tension.  
NOTE: You can fasten the header bracket within 4 feet  
(1.2 m) of the left or right of the door center only if a  
torsion spring or center bearing plate is in the way;  
or you can attach it to the ceiling when clearance is  
minimal.  
Fasten header bracket securely to structural supports.  
It may be necessary to use a 2x4 as a structural  
support if installing on drywall or between two studs  
as shown in Step 3. Securely fasten 2x4 to structural  
supports using lag screws (not provided). Concrete  
anchors must be used if mounting header bracket or  
2x4 into masonry.  
Mark the Center of the  
Garage Door  
1
Mark the center of the garage door on  
door and wall and extend onto the ceiling  
Level  
(optional)  
Determine the Highest Point of  
Travel, and Draw Horizontal Line  
for Header Bracket Placement  
Add a 2x4 as a Structural Support  
(If Necessary)  
2
3
In some installations it may be necessary  
to install a 2x4 across two studs to create a  
location for header bracket or over drywall.  
Mark a spot on the “center of the garage door”  
line, 2" (5 cm) above the highest point of travel  
of the garage door.  
2" (5 cm)  
Use lag screws (not provided) to secure 2x4  
(structural support) into wood. Use concrete  
anchors to secure 2x4 into masonry.  
Highest Point  
of Travel  
10  
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MOUNT THE HEADER BRACKET  
Mark Bracket Holes  
Drill Holes  
Attach Bracket  
4
5
6
Center bracket on the “center  
of garage door” line and the  
horizontal line made in Step 2.  
Secure bracket  
with lag screws  
Drill two 3/16"  
pilot holes  
C16  
Lag Screw  
A14 Bracket  
Mark the top  
and bottom  
Horizontal Line  
bracket holes  
Highest  
Point of  
Travel  
Center of  
Garage Door  
Ceiling Mount the Header Bracket (Optional)  
NOTE: If your installation requires that the  
header bracket be mounted to the ceiling. The  
back edge of the bracket MUST NOT be further  
than 6" (15 cm) from the header wall and the  
arrow MUST point away from the header wall.  
Center the bracket  
on the “center of  
garage door” line  
A14 Bracket  
Use holes on left and right side  
to secure bracket  
Attach Rail to the Header Bracket  
7
A14 Header Bracket  
C4  
Ring Fastener  
Ceiling Mount  
A14  
Header  
Bracket  
A14  
Header  
Bracket  
C4  
Ring  
Fastener  
C9 Clevis Pin  
C9  
Clevis  
Pin  
Mounting  
Hole  
Mounting  
Hole  
Garage Door  
NOTE: If the door spring is in the way,  
you’ll need help. Have someone hold the  
opener securely on a temporary support  
to allow the rail to clear the spring.  
Opener Carton  
ALL HARDWARE SHOWN ACTUAL SIZE  
C16 Lag Screw  
C9 Clevis Pin  
C4 Ring Fastener  
11  
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POSITION AND HANG MOTOR UNIT  
To avoid possible SERIOUS INJURY from a falling  
garage door opener, fasten it SECURELY to structural  
supports of the garage.  
Open Door to Full Open Position and Rest  
Rail on a 2x4 to Position Opener at the  
Proper Angle for Hanging from the Ceiling  
1
To prevent damage to garage door, rest garage door  
opener rail on 2x4 placed on top section of door.  
If the top section or panel hits the trolley when you  
raise the door, pull down on the trolley release arm to  
disconnect inner and outer sections. Slide the outer  
trolley toward the motor unit. The trolley can remain  
disconnected until installation is completed.  
2 x 4  
NOTE: The garage door opener motor head will typically  
sit lower than the header bracket, therefore, the rail will  
be at an angle.  
Attach Hanging Brackets to Ceiling and Fasten Motor Unit to Hanging Brackets  
2
NOTE: Before the motor unit is secured to the ceiling, insure that the motor unit and rail are centered over  
the door. If you mounted the header bracket off center, hang the motor unit the same distance. Concrete  
anchors must be used if installing any brackets into masonry.  
Option with finished or unfinished ceiling  
Option with unfinished ceiling  
C6  
Lag Screws or  
Concrete Anchors  
(Not Provided)  
Bracket (Not Provided)  
Measure  
Distance  
C6 Lag Screws  
(Not Provided)  
C7 Hex Bolt  
C3 Lock  
Washer  
Bolt 5/16"-18 x 7/8"  
Lock Washer 5/16"  
Nut 5/16"-18  
C7 Hex Bolt  
C3 Lock  
Washer  
OR  
C2 Nut  
C2 Nut  
Remove  
2 x 4  
Remove the 2x4 and Close Door  
3
Close door  
ALL HARDWARE SHOWN ACTUAL SIZE  
C6 Lag Screw  
C7 Hex Bolt  
C2 Nut  
C3 Lock Washer  
12  
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To prevent damage to garage door, reinforce inside of  
door with angle iron both vertically and horizontally.  
HORIZONTAL AND VERTICAL REINFORCEMENT  
Horizontal and vertical reinforcement (not  
provided) is needed for light weight garage doors  
(fiberglass, aluminum, steel, doors with glass  
panel, etc.).  
Top of Door  
A horizontal reinforcement brace should be long  
enough to be secured to two or three vertical  
supports. A vertical reinforcement brace should  
cover the height of the top panel. Contact your  
door manufacturer for more information regarding  
reinforcement of your door.  
Door Bracket  
Location  
Hardware  
(not provided)  
Door Arm Connects  
Directly to Vertical  
Reinforcement  
Many door reinforcement kits provide for direct  
attachment of the clevis pin and door arm. In this  
case, you will not need the door bracket; proceed  
to Connect Door Arm to Trolley section.  
FASTEN THE DOOR BRACKET  
Position Door Bracket  
Mark and Drill 3/16" Holes  
1
2
Position the door bracket on  
the face of the door within the  
following limits:  
1. The top edge of the bracket  
2"-4" (5-10 cm) below the  
top edge of the door.  
2. The top edge of the bracket  
directly below any structural  
support across the top of the  
door.  
A15  
Door Bracket  
Center of  
Garage Door  
Bolt 5/16" x 2"  
(Not Provided)  
Fasten Door Bracket  
3
Wood doors  
Metal, insulated or lightweight  
factory reinforced doors  
OR  
UP  
Center of  
Garage Door  
Center of  
Garage Door  
UP  
C8  
Self-Threading  
Screws  
ALL HARDWARE  
SHOWN  
ACTUAL SIZE  
NOTE: The 1/4"-14 x 5/8" self-threading screws are  
not intended for use on wood doors.  
C8 Self-Threading Screw  
13  
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ATTACH DOOR ARM TO TROLLEY  
To prevent possible SERIOUS INJURY or DEATH from  
a falling garage door:  
Attach Emergency Release Rope and Handle  
1
• If possible, use emergency release handle to  
disengage trolley ONLY when garage door is  
CLOSED. Weak or broken springs or unbalanced door  
could result in an open door falling rapidly and/or  
unexpectedly.  
• NEVER use emergency release handle unless garage  
doorway is clear of persons and obstructions.  
Mount the emergency release  
within reach, but at least 6 feet  
(1.83 m) above the floor, avoiding  
contact with vehicles to prevent  
accidental release and secure with  
a knot.  
ENGAGED  
• NEVER use handle to pull door open or closed. If rope  
knot becomes untied, you could fall.  
C17 Rope  
C18  
NOTE: If it is necessary to cut the emergency release  
rope, seal the cut end with a match or lighter to prevent  
unraveling. Ensure the emergency release rope and handle  
are above the top of all vehicles to avoid entanglement.  
Emergency  
Release  
Handle  
Overhand  
Knot  
RELEASED  
CONNECT DOOR ARM TO TROLLEY  
Pull Emergency Release Rope to  
Disengage the Trolley  
Slide Trolley Back 2" (5 cm) and Connect Straight  
Door Arm to the Trolley  
2
3
2" (5 cm)  
C4 Ring Fastener  
Pull Down  
to Release  
Trolley  
Connect Straight  
Door Arm to Trolley  
C19 Clevis Pin  
A5 Straight Door Arm  
Connect Curved Door  
Arm to the Door Bracket  
Ensure Door is Fully Closed and  
Connect Door Arms  
4
5
IMPORTANT: The groove on the  
straight door arm MUST face  
away from the curved door arm.  
C4 Ring Fastener  
Connect Curved  
C3  
Lock  
Washer  
C2 Nut  
CORRECT  
INCORRECT  
A5  
Door Arm to  
Door Bracket  
Straight  
Door  
Arm  
Straight  
Door Arm  
Curved  
Door Arm  
Straight  
Door  
Arm  
Curved  
Door  
Arm  
(Groove  
facing out)  
A1  
C7 Hex Bolt  
Curved  
Door  
Arm  
C5  
Clevis Pin  
A1 Curved Door Arm  
ALL HARDWARE SHOWN ACTUAL SIZE  
C4 Ring Fastener  
C5 Clevis Pin  
C19 Clevis Pin  
C7 Hex Bolt  
C3 Lock Washer  
C2 Nut  
14  
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INSTALLING THE DOOR CONTROL  
To prevent possible SERIOUS INJURY or DEATH from  
electrocution:  
• Be sure power is NOT connected BEFORE installing  
Door Control.  
Connect Wire  
to Door Control  
Strip Door Control Wire  
2
1
Strip 7/16" (11 mm)  
• Connect ONLY to 24 VOLT low voltage circuit.  
To prevent possible SERIOUS INJURY or DEATH from a  
closing garage door:  
• Install Door Control within sight of garage door, out of  
reach of children at a minimum height of 5 feet  
(1.5 m), and away from ALL moving parts of door.  
Wire  
Insulation  
A21 Door Control  
A6 Door Control: Multi-Function  
White  
Wire  
Button  
Terminal  
Screws  
White Wire  
• NEVER permit children to operate or play with door  
control push buttons or remote controls.  
• Activate door ONLY when it can be seen clearly, is  
properly adjusted, and there are no obstructions to  
door travel.  
• ALWAYS keep garage door in sight until completely  
closed. NEVER permit anyone to cross path of closing  
garage door.  
Red/White  
Wire  
Terminal  
Screws  
Red/White Wire  
Position Door Control, Route Door Control  
Wire to Motor Unit and Secure with Insulated  
Staples. Permanently Mount 2 Safety Labels  
Using Adhesive Backing, Tacks or Staples,  
If Necessary.  
3
Carefully Remove Cover  
Multi-Function Door  
Controls ONLY  
4
C1  
Insulated  
Staple  
C1  
Door Control  
Wire  
Insulated Staple  
LOCK  
LIGHT  
5 FEET  
(1.5 m)  
MINIMUM  
Do NOT strip any  
insulation from the staples  
Connect Door Control Wires  
to Motor Unit  
6
Attach Door Control to Wall and Replace Cover  
5
Single Gang Box  
C11 Screw  
Door Control Button  
Multi-Function  
Door Control  
24V  
Circuit  
Red Terminal  
Red/White  
C13  
Drywall  
Anchors  
OR  
White  
Terminal  
Wire  
C10  
Screw  
C13  
Drywall  
Anchors  
White Wire  
C10  
Screw  
C11  
Screw  
To release or  
insert wire,  
C10  
Screw  
push in tab with  
screwdriver.  
Multi-Function Door Control:  
Gang Box Installation  
Multi-Function Door Control:  
If, No Gang Box is Present  
Antenna  
ALL HARDWARE SHOWN ACTUAL SIZE  
C10 Screw  
C13 Drywall Anchors  
C11 Screw  
C1 Insulated Staples  
15  
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INSTALLING THE LIGHT BULB(S)  
To prevent possible OVERHEATING of the endpanel or  
light socket:  
• DO NOT use short neck or specialty light bulbs.  
Flex Sides of Light Lens to  
Remove Lens from Tabs  
1
• DO NOT use halogen bulbs. Use ONLY incandescent.  
To prevent damage to the opener:  
• DO NOT use bulbs larger than 100W.  
• ONLY use A19 size bulbs.  
Rotate Light Lens Down  
Install Standard Light Bulb(s)  
(100W max) into Socket(s)  
2
3
100 Watt (Max)  
Standard Light Bulb  
ELECTRICAL REQUIREMENTS  
To prevent possible SERIOUS INJURY or DEATH from  
electrocution or fire:  
• Be sure power is NOT connected to the opener, and  
disconnect power to circuit BEFORE removing cover  
to establish permanent wiring connection.  
• Garage door installation and wiring MUST be in  
compliance with ALL local electrical and building  
codes.  
NOTE: Plug motor unit into grounded power outlet. If  
a grounded outlet is not available, contact a qualified  
electrician to install a proper outlet.  
Plug Motor Unit into Power Outlet  
• NEVER use an extension cord, 2-wire adapter, or  
change plug in ANY way to make it fit outlet. Be sure  
the opener is grounded.  
RIGHT  
WRONG  
OR  
If permanent wiring is required by your local code, follow procedure below. Disconnect power to the circuit  
before removing cover to establish permanent wiring connections.  
Remove Motor Unit  
Screws and Cover  
Remove Power Cord  
Run Wire from  
Outlet to Motor Unit  
Replace Motor Unit  
Cover and Screws  
1
2
3
4
Ground  
Wire  
Ground  
Tab  
Black  
Wire  
Green  
Ground  
Screw  
Black  
Wire  
Ground  
Wire  
White Wire  
Black  
Wire  
Black  
Wire  
White Wire  
16  
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INSTALL THE PROTECTOR SYSTEM®  
To prevent SERIOUS INJURY or DEATH from a closing  
garage door:  
• Correctly connect and align the safety reversing  
sensor. This required safety device MUST NOT  
be disabled.  
The safety reversing sensor must be connected and  
aligned correctly before the garage door opener will  
move in the down direction.  
NOTE: DO NOT operate the opener at this time.  
• Install the safety reversing sensor so beam is  
NO HIGHER than 6" (15 cm) above garage floor.  
IMPORTANT INFORMATION ABOUT THE SAFETY  
REVERSING SENSOR  
When properly connected and aligned, the sensor will  
detect an obstacle in the path of its electronic beam. The  
sending eye (with an amber indicator light) transmits an  
invisible light beam to the receiving eye (with a green  
indicator light). If an obstruction breaks the light beam  
while the door is closing, the door will stop and reverse to  
full open position, and the opener lights will flash 10 times.  
If it is necessary to mount the units on the wall, the  
brackets must be securely fastened to a solid surface such  
as the wall framing. Extension brackets (see accessories)  
are available if needed. If installing in masonry  
construction, add a piece of wood at each location to  
avoid drilling extra holes in masonry if repositioning is  
necessary.  
The units must be installed inside the garage so that the  
sending and receiving eyes face each other across the  
door, no more than 6" (15 cm) above the floor. Either can  
be installed on the left or right of the door as long as the  
sun never shines directly into the receiving eye lens.  
The invisible light beam path must be unobstructed. No  
part of the garage door (or door tracks, springs, hinges,  
rollers or other hardware) may interrupt the beam while  
the door is closing.  
The mounting brackets are designed to clip onto the track  
of sectional garage doors without additional hardware.  
Safety Reversing Sensor  
no higher than 6" (15 cm)  
above floor  
Invisible Light Beam  
Protection Area  
Safety Reversing Sensor  
no higher than 6" (15 cm)  
above floor  
Facing the door from inside the garage  
17  
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INSTALL THE PROTECTOR SYSTEM®  
Assemble Safety Reversing Sensors  
Mount Brackets  
Garage door track installation (preferred)  
1
2
A17 Safety Reversing Sensor  
Door Track  
Indicator  
Light  
Lens  
A17  
Safety  
Reversing  
Sensor  
C12  
Carriage  
Bolts  
Sensor Beam  
No Higher  
Than 6" (15 cm)  
Above Floor  
A10  
Safety Sensor  
Bracket  
C14 Wing Nut  
Mount Brackets: Mounting Options  
Floor installation (optional)  
Wall installation (optional)  
Wall installation with  
2c  
2a  
2b  
Extension Brackets (optional)  
Attach with concrete  
anchors (Not provided)  
Extension Bracket  
(see Accessories)  
Inside Garage Wall  
(Provided  
Fasten 2x4 to Wall with  
Lag Screws (Not Provided)  
with  
Extension  
Bracket)  
OR  
OR  
Sensor Beam  
No Higher Than  
6" (15 cm)  
Sensor Beam  
No Higher Than  
6" (15 cm)  
Sensor Beam No Higher  
Than 6" (15 cm) Above Floor  
Above Floor  
(Provided with  
Extension Bracket)  
Lag Screws  
(Not Provided)  
Above Floor  
NOTE: The safety reversing sensor must  
be connected and aligned correctly  
before the garage door opener will move  
in the down direction.  
Safety Reversing Sensors  
MUST be aligned and no higher  
than 6" (15 cm) above floor  
Safety Reversing Sensors  
MUST be aligned and no higher  
than 6" (15 cm) above floor  
ALL HARDWARE SHOWN ACTUAL SIZE  
C12 Carriage Bolt  
C14 Wing Nut  
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WIRE SAFETY REVERSING SENSOR  
Option A: Installation Without Pre-Wiring  
Run Safety Reversing Sensor Wire to Motor Unit  
and Secure with Insulated Staples  
Separate the Black/White and the White Wires  
3.1a  
3.2a  
PRE-WIRED INSTALLATIONS: If your garage already  
has wires installed for the safety reversing sensors,  
refer to the instructions on the following page.  
Strip 7/16" (11 mm)  
C1  
Insulated Staple  
7/16" (11 mm)  
Strip 7/16 inch (11 mm) of insulation from each set  
of wires. Separate the wires. Twist the white wires  
together. Twist the white/black wires together.  
3.3a  
Connect Safety Reversing Sensors to  
Motor Unit  
Insert the white wires into the  
white terminal on the garage door  
opener. Insert the white/black  
wires into the grey terminal on the  
garage door opener.  
To insert or remove the wires  
from the terminal, push in the  
tab with a screwdriver tip.  
ALL HARDWARE SHOWN ACTUAL SIZE  
C1 Insulated Staples  
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WIRE SAFETY REVERSING SENSOR  
Option B: Installation With Pre-Wiring  
3.1b  
3.2b  
Cut Safety Reversing Sensor Wires  
Strip Safety Reversing Sensor Wires and  
Pre-Installed Wires  
Cut the end of the  
safety sensor wire,  
making sure there is  
enough wire to reach  
the pre-installed  
Separate the safety sensor wires and strip 7/16 inch (11 mm)  
of insulation from each end. Choose two of the pre-installed  
wires and strip 7/16 inch (11 mm) of insulation from each end.  
Make sure that you choose the same color pre-installed wires  
for each sensor.  
wires from the wall.  
Safety  
sensor  
wires  
7/16"  
(11 mm)  
Pre-installed wires  
7/16"  
(11 mm)  
3.3b Connect Wires Together  
Connect the pre-installed wires to the sensor wires with wire  
nuts making sure the colors correspond for each sensor. For  
example, the white wire would connect to the yellow wire and  
the white/black wire would connect to the purple wire.  
Not Provided  
Safety  
sensor  
wires  
Yellow  
(for example)  
Pre-installed  
wires  
White  
White/Black  
Purple (for example)  
Connect Like Colored Wires Together  
Connect Wires to Garage Door Opener  
3.5b  
3.4b  
Insert the wires that are connected to the white safety sensor  
wires to the white terminal on the garage door opener. Insert the  
wires that are connected to the white/black safety sensor wires  
to the grey terminal on the garage door opener.  
At the garage door opener, strip 7/16 inch (11 mm) of  
insulation from each end of the wires previously chosen for  
the safety sensors. Twist the like-colored wires together.  
Purple  
(for example)  
Yellow  
(for example)  
Yellow  
Purple  
7/16"  
(11 mm)  
To insert or remove the wires  
from the terminal, push in the  
tab with a screwdriver tip.  
20  
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ADJUSTMENT  
Without a properly installed safety reversal system,  
persons (particularly small children) could be  
SERIOUSLY INJURED or KILLED by a closing garage  
door.  
ADJUSTMENT STEP 1  
ADJUST THE UP AND DOWN TRAVEL LIMITS  
• Incorrect adjustment of garage door travel limits  
will interfere with proper operation of safety reversal  
system.  
• If one control (force or travel limits) is adjusted, the  
other control may also need adjustment.  
Limit adjustment settings regulate the points at which the  
door will stop when moving up or down.  
To operate the opener, press the door control push bar.  
Run the opener through a complete travel cycle.  
Does the door open and close completely?  
• After ANY adjustments are made, the safety reversal  
system MUST be tested. Door MUST reverse on  
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid  
flat) on floor.  
Does the door stay closed and not reverse  
unintentionally when fully closed?  
If your door passes both of these tests, no limit  
adjustments are necessary unless the reversing test fails  
(see Adjustment Step 3).  
Adjustment procedures are outlined below. Read the  
procedures carefully before proceeding to Adjustment  
Step 2. Use a screwdriver to make limit adjustments. Run  
the opener through a complete travel cycle after each  
adjustment.  
To prevent damage to vehicles, be sure fully open door  
provides adequate clearance.  
Cover Protection Bolt  
NOTE: Repeated operation of the opener during  
adjustment procedures may cause the motor to overheat  
and shut off. Simply wait 15 minutes and try again.  
NOTE: If anything interferes with the door’s upward travel,  
it will stop. If anything interferes with the door’s downward  
travel (including binding or unbalanced doors), it will  
reverse.  
2-4"  
(5 cm-  
10 cm)  
HOW AND WHEN TO ADJUST THE LIMITS  
Limit Adjustment Screws  
Left Side Panel  
If the door does not open completely but opens at  
least 5 feet (1.5 m):  
Increase up travel. Turn the UP limit adjustment screw  
clockwise. One turn equals 2" (5 cm) of travel.  
ADJUSTMENT LABEL  
NOTE: To prevent the trolley from hitting the cover  
protection bolt, keep a minimum distance of 2-4"  
(5-10 cm) between the trolley and the bolt.  
Turn either limit adjustment screw the direction  
of the arrow to increase trolley travel, turn in  
the opposite direction to decrease travel  
If door does not open at least 5 feet (1.5 m):  
Adjust the UP (open) force as explained in Adjustment  
Step 2.  
If the opener reverses in fully closed position:  
Decrease down travel. Turn the DOWN limit adjustment  
screw clockwise. One turn equals 2" (5 cm) of travel.  
If the door does not close completely:  
Increase down travel. Turn the DOWN limit adjustment  
screw counterclockwise. One turn equals 2" (5 cm) of  
travel.  
If the door reverses when closing and there is no  
visible interference to travel cycle:  
If the opener lights are flashing, the Safety Reversing  
Sensors are either not installed, misaligned, or  
obstructed.  
21  
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Without a properly installed safety reversal system,  
persons (particularly small children) could be  
SERIOUSLY INJURED or KILLED by a closing  
garage door.  
ADJUSTMENT STEP 2  
ADJUST THE FORCES  
• Too much force on garage door will interfere with  
proper operation of safety reversal system.  
• NEVER increase force beyond minimum amount  
required to close garage door.  
• NEVER use force adjustments to compensate for a  
binding or sticking garage door.  
• If one control (force or travel limits) is adjusted, the  
other control may also need adjustment.  
• After ANY adjustments are made, the safety reversal  
system MUST be tested. Door MUST reverse on  
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid  
flat) on floor.  
Force adjustment controls are located on the back panel  
of the motor unit. Force adjustment settings regulate the  
amount of power required to open and close the door.  
If the forces are set too light, door travel may be  
interrupted by nuisance reversals in the down direction  
and stops in the up direction. Weather conditions can  
affect the door movement, so occasional adjustment may  
be needed.  
The maximum force adjustment range is about 3/4 of a  
complete turn. Do not force controls beyond that point.  
Turn force adjustment controls with a screwdriver.  
NOTE: If anything interferes with the door’s upward travel,  
it will stop. If anything interferes with the door’s downward  
travel (including binding or unbalanced doors), it will  
reverse.  
Force Adjustment Controls  
HOW AND WHEN TO ADJUST THE FORCES  
1. Test the DOWN (close) force  
Grasp the door bottom when the door is about halfway  
through DOWN (close) travel. The door should reverse.  
Reversal halfway through down travel does not  
guarantee reversal on a 1-1/2" (3.8 cm) obstruction.  
See Adjustment Step 3, page 23. If the door is hard to  
hold or doesn’t reverse, decrease the DOWN (close)  
force by turning the control counterclockwise. Make  
small adjustments until the door reverses normally.  
After each adjustment, run the opener through a  
complete cycle.  
Back Side Panel  
FORCE ADJUSTMENT LABEL  
Open Force Close Force  
If the door reverses during the down (close) cycle  
and the opener lights aren’t flashing, increase DOWN  
(close) force by turning the control clockwise. Make  
small adjustments until the door completes a close  
cycle. After each adjustment, run the opener through a  
complete travel cycle. Do not increase the force beyond  
the minimum amount required to close the door.  
2. Test the UP (open) force  
Force Settings:  
1 = Lowest Force  
9 = Maximum Force  
Grasp the door bottom when the door is about halfway  
through UP (open) travel. The door should stop. If  
the door is hard to hold or doesn’t stop, decrease UP  
(open) force by turning the control counterclockwise.  
Make small adjustments until the door stops easily  
and opens fully. After each adjustment, run the opener  
through a complete travel cycle.  
If the door doesn’t open at least 5 feet (1.5 m),  
increase UP (open) force by turning the control  
clockwise. Make small adjustments until door opens  
completely. Readjust the UP limit if necessary. After  
each adjustment, run the opener through a complete  
travel cycle.  
22  
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Without a properly installed safety reversal system,  
persons (particularly small children) could be  
SERIOUSLY INJURED or KILLED by a closing  
garage door.  
ADJUSTMENT STEP 3  
TEST THE SAFETY REVERSAL SYSTEM  
• Safety reversal system MUST be tested every month.  
• If one control (force or travel limits) is adjusted, the  
other control may also need adjustment.  
• After ANY adjustments are made, the safety reversal  
system MUST be tested. Door MUST reverse on  
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid  
flat) on the floor.  
Test  
With the door fully open, place a 1-1/2" (3.8 cm) board  
(or a 2x4 laid flat) on the floor, centered under the  
garage door.  
Operate the door in the down direction. The door must  
reverse on striking the obstruction.  
Adjust  
If the door stops on the obstruction, it is not traveling  
far enough in the down direction. Increase the down  
travel by turning the DOWN limit adjustment screw  
counterclockwise 1/4 turn.  
NOTE: On a sectional door, make sure limit adjustments  
do not force the door arm beyond a straight up and  
down position. See page 14.  
Repeat the test.  
When the door reverses on the 1-1/2" (3.8 cm) (or a  
2x4 laid flat) board, remove the obstruction and run  
the opener through 3 or 4 complete travel cycles to test  
adjustment.  
1-1/2" (3.8 cm) board (or a 2x4 laid flat)  
TEST THE PROTECTOR SYSTEM®  
Press the remote control push button to open the door.  
Place the opener carton in the path of the door.  
Without a properly installed safety reversing sensor,  
persons (particularly small children) could be  
SERIOUSLY INJURED or KILLED by a closing garage  
door.  
Press the remote control push button to close the door.  
The door will not move more than an inch, and the  
opener lights will flash.  
The garage door opener will not close from a remote if the  
indicator light in either sensor is off (alerting you to the  
fact that the sensor is misaligned or obstructed).  
If the opener closes the door when the safety reversing  
sensor is obstructed (and the sensors are no more than  
6" (25 mm) above the floor), call for a trained door  
systems technician.  
Safety Reversing Sensor  
Safety Reversing Sensor  
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OPERATION  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of SEVERE INJURY or DEATH:  
1. READ AND FOLLOW ALL WARNINGS AND  
INSTRUCTIONS.  
9. If one control (force or travel limits) is adjusted, the  
other control may also need adjustment.  
2. ALWAYS keep remote controls out of reach of  
children. NEVER permit children to operate or play  
with garage door control push buttons or remote  
controls.  
3. ONLY activate garage door when it can be seen  
clearly, it is properly adjusted, and there are no  
obstructions to door travel.  
10. After ANY adjustments are made, the safety reversal  
system MUST be tested.  
11. Safety reversal system MUST be tested every month.  
Garage door MUST reverse on contact with 1-1/2"  
(3.8 cm) high object (or a 2x4 laid flat) on the floor.  
Failure to adjust the garage door opener properly  
may cause SEVERE INJURY or DEATH.  
4. ALWAYS keep garage door in sight until completely  
closed. NO ONE SHOULD CROSS THE PATH OF THE  
MOVING DOOR.  
5. NO ONE SHOULD GO UNDER A STOPPED,  
PARTIALLY OPEN DOOR.  
6. If possible, use emergency release handle to  
disengage trolley ONLY when garage door is  
CLOSED. Weak or broken springs or unbalanced door  
could result in an open door falling rapidly and/or  
unexpectedly, causing SEVERE INJURY or DEATH.  
7. NEVER use emergency release handle unless garage  
doorway is clear of persons and obstructions.  
8. NEVER use handle to pull garage door open or closed.  
If rope knot becomes untied, you could fall.  
12. ALWAYS KEEP GARAGE DOOR PROPERLY  
BALANCED (see page 2). An improperly balanced  
door may NOT reverse when required and could  
result in SEVERE INJURY or DEATH.  
13. ALL repairs to cables, spring assemblies and  
other hardware, ALL of which are under EXTREME  
tension, MUST be made by a trained door systems  
technician.  
14. ALWAYS disconnect electric power to garage door  
opener BEFORE making ANY repairs or removing  
covers.  
15. INSTRUCTIONS.  
SAVE THESE  
7. If fully open, the door will not close when the safety  
reversing sensor beam is broken. The safety reversing  
sensor has no effect in the opening cycle.  
If the safety reversing sensor is not installed, or is  
misaligned, the door won’t close from a hand-held remote.  
However, you can close the door with the Door Control,  
the Outside Keylock, or Keyless Entry, if you activate them  
until down travel is complete. If you release them too  
soon, the door will reverse.  
USING YOUR GARAGE DOOR OPENER  
Your Security® opener and hand-held remote control  
have been factory-set to a matching code which changes  
with each use, randomly accessing over 100 billion  
new codes. Your opener will operate with up to eight  
Security® remote controls and one Security® Keyless  
Entry System. If you purchase a new remote, or if you  
wish to deactivate any remote, follow the instructions in  
the Programming section.  
The opener lights will turn on under the following  
conditions: when the opener is initially plugged in; when  
power is restored after interruption; when the opener is  
activated.  
They will turn off automatically after 4-1/2 minutes or  
provide constant light when the Light feature on the  
Multi-Function Door Control is activated. Bulb size is A19.  
Bulb power is 100 watts maximum.  
Activate your opener with any of the following:  
The hand-held Remote Control: Hold the push button  
down until the door starts to move.  
The wall-mounted Door Control: Hold the push button  
or bar down until the door starts to move.  
The Keyless Entry (See Accessories): If provided with  
your garage door opener, it must be programmed  
before use. See Programming.  
Security® light feature: Lights will also turn on when  
someone walks through the open garage door. With a  
Multi-Function Door Control, this feature may be turned off  
as follows: with the opener lights off, press and hold the  
light button for 10 seconds, until the light goes on, then off  
again. To restore this feature, start with the opener lights  
on, then press and hold the light button for 10 seconds  
until the light goes off, then on again.  
When the opener is activated (with the safety reversing  
sensor correctly installed and aligned)  
1. If open, the door will close. If closed, it will open.  
2. If closing, the door will reverse.  
3. If opening, the door will stop.  
4. If the door has been stopped in a partially open  
position, it will close.  
5. If obstructed while closing, the door will reverse. If  
the obstruction interrupts the safety reversing sensor  
beam, the opener lights will blink for five seconds.  
6. If obstructed while opening, the door will stop.  
24  
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USING THE WALL-MOUNTED DOOR CONTROL  
CARE OF YOUR OPENER  
The Multi-Function Door Control  
Limit and Force Adjustments  
Push  
Bar  
Press the push bar/push button  
to open or close the door. Press  
again to reverse the door during  
the closing cycle or to stop the  
door while it’s opening.  
Weather conditions may cause  
some minor changes in door  
operation requiring some  
readjustments, particularly during  
the first year of operation.  
LIMIT CONTROLS  
Lock  
Button  
Light  
Button  
Open  
Force  
Close  
Force  
Light Feature  
Pages 21 and 22 refer to the limit  
and force adjustments. Only a  
screwdriver is required. Follow the  
instructions carefully.  
Push  
Button  
Press the Light button to turn the  
opener light on or off. It will not  
control the opener lights when  
FORCE CONTROLS  
the door is in motion. If you turn it on and then activate the  
opener, the light will remain on for 4-1/2 minutes. Press  
again to turn it off sooner. The 4-1/2 minute interval can  
be changed to 1-1/2, 2-1/2, or 3-1/2 minutes as follows:  
Repeat the safety reverse test (page 23) after any  
adjustment of limits or forces.  
Maintenance Schedule  
Every Month  
1. Press and hold the Lock button until the light blinks  
(about 10 seconds). A single blink indicates that the  
timer is reset to 1-1/2 minutes.  
• Manually operate door. If it is unbalanced or binding, call  
a trained door systems technician.  
• Check to be sure door opens and closes fully. Adjust  
limits and/or force if necessary (see pages 21 and 22).  
2. Repeat the procedure and the light will blink twice,  
resetting the timer to 2-1/2 minutes.  
• Repeat the safety reverse test. Make any necessary  
adjustments (see Adjustment Step 3).  
3. Repeat again for a 3-1/2 minute interval, etc., up to a  
maximum of four blinks and 4-1/2 minutes.  
Two Times a Year  
Lock Feature  
• Check chain tension. Disconnect trolley first. Adjust if  
necessary.  
Designed to prevent operation of the door from hand-  
held remote controls. However, the door will open and  
close from the Door Control, the Outside Keylock and the  
Keyless Entry Accessories.  
Every Year  
• Oil door rollers, bearings and hinges. The opener does  
not require additional lubrication. Do not grease door  
tracks.  
To activate, press and hold the Lock button for 2 seconds.  
The push bar light will flash as long as the Lock feature  
is on.  
To turn off, press and hold the Lock button again for  
2 seconds. The push bar light will stop flashing. The Lock  
feature will also turn off whenever the “Learn” button on  
the motor unit panel is activated.  
TO OPEN THE DOOR MANUALLY  
Disconnect the trolley:  
To prevent possible SERIOUS INJURY or DEATH from  
a falling garage door:  
If possible, use emergency release handle to  
disengage trolley ONLY when garage door is  
CLOSED. Weak or broken springs or unbalanced  
door could result in an open door falling rapidly and/  
or unexpectedly.  
NEVER use emergency release handle unless garage  
doorway is clear of persons and obstructions.  
The door should be fully closed if possible. Pull down  
on the emergency release handle (so that the trolley  
release arm snaps into a vertical position) and lift the door  
manually. The lockout feature prevents the trolley from  
reconnecting automatically, and the door can be raised and  
lowered manually as often as necessary.  
NEVER use handle to pull door open or closed. If  
rope knot becomes untied, you could fall.  
To re-connect the trolley:  
Pull the emergency release handle toward the opener at  
an angle so that the trolley release arm is horizontal. The  
trolley will reconnect on the next UP or DOWN operation,  
either manually or by using the door control or remote.  
Trolley  
Trolley  
Trolley  
Trolley  
Release  
Arm  
Release Arm  
(In Manual  
Disconnect  
Position)  
Emergency  
C18  
Release Handle  
(Down and Back)  
Manual disconnect position  
Lockout position  
25  
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HAVING A PROBLEM?  
Bell Wire  
Sending Eye  
Safety Reversing Sensor  
(Amber Indicator Light)  
Receiving Eye  
Safety Reversing Sensor  
(Green Indicator Light)  
“Learn”  
Button  
LED or  
Diagnostic  
LED  
Safety Reversing Sensor  
1. My door will not close and the light bulbs blink on  
my motor unit: The safety reversing sensor must be  
connected and aligned correctly before the garage  
door opener will move in the down direction.  
5. My lights will not turn off when door is open:  
The garage door opener is equipped with a  
security light feature. This feature activates the  
light on when the safety reversing sensor beam  
has been obstructed. Refer to Using the Wall  
Mounted Door Control, Light Feature.  
Verify the safety reversing sensors are properly  
installed, aligned and free of any obstructions.  
Refer to Install The Protector System®.  
6. My motor unit hums briefly:  
Check diagnostic LED for flashes on the motor unit  
then refer to the Diagnostic Chart on the following  
page.  
First verify that the trolley is against the stop bolt.  
Release the door from the opener by pulling the  
Emergency Release Rope.  
2. My remotes will not activate the door:  
Manually bring the door to a closed position.  
Verify your Multi-Function door control is not  
blinking. If it is blinking, deactivate the Lock Mode  
following the instructions for Using the  
Multi-Function Door Control.  
Loosen the chain by adjusting the outer nut 4 to 5  
turns. This relieves the tension.  
Run the motor unit from the remote control or  
door control. The trolley should travel towards  
the door and stop. If the trolley re-engages with  
the door, pull the Emergency Release Rope to  
disengage.  
Reprogram remotes following the programming  
instructions. Refer to Programming.  
If remote will still not activate your door, check  
diagnostic LED for flashes on motor unit then refer  
to Diagnostic Chart on the following page.  
Decrease the up travel by turning the UP Travel  
adjustment screw 2 full turns away from the  
arrow.  
3. My door reverses for no apparent reason: Repeat  
safety reverse test after adjustments to force or travel  
limits. The need for occasional adjustment for the  
force and limit settings is normal. Weather conditions  
in particular can affect door travel.  
If the trolley does not move away from the bolt,  
repeat the steps above.  
7. My motor unit clicks:  
Motor is overheated. Allow 15 minutes for motor  
to cool and try again.  
Manually check door for balance or any binding  
problems.  
Refer to Adjust the Forces.  
4. My door reverses for no apparent reason after fully  
closing and touching the floor: Repeat safety reverse  
test after adjustments to force or travel limits. The  
need for occasional adjustment for the force and limit  
settings is normal. Weather conditions in particular  
can affect door travel.  
Refer to Adjust the UP and DOWN Travel Limits.  
Decrease down travel by turning DOWN limit  
adjustment screw clockwise.  
26  
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DIAGNOSTIC CHART  
Your garage door opener is programmed with  
self-diagnostic capabilities. The “Learn” button/diagnostic  
LED will flash a number of times then pause signifying  
it has found a potential issue. Consult Diagnostic Chart  
below.  
Bell Wire  
Diagnostics  
Located On  
Motor Unit  
LED or  
Diagnostic  
LED  
Installed Safety  
Reversing Sensor  
“Learn”  
Button  
Safety Reversing Sensor  
1 FLASH  
Symptom: One or both of the Indicator lights on the safety reversing  
sensors do not glow steady.  
Safety reversing sensors wire  
shorted or black/white wire  
reversed.  
Inspect sensor wires for a short (staple in wire), correct wiring polarity  
(black/white wires reversed), broken or disconnected wires, replace/attach  
as needed.  
OR  
Disconnect all wires from back of motor unit.  
Remove sensors from brackets and shorten sensor wires to 1-2 ft.  
(30-60 cm) from back each of sensor.  
2 FLASHES  
Safety reversing sensors wire  
open (broken or disconnected).  
Reattach sending eye to motor unit using shortened wires. If sending eye  
indicator light glows steadily, attach the receiving eye.  
Align sensors, if the indicator lights glow replace the wires for the sensors. If  
the sensor indicator lights do not light, replace the safety reversing sensors.  
3 FLASHES  
Symptom: LED is not lit on door control.  
Inspect door control/wires for a short (staple in wire), replace as needed.  
Door control or wire shorted.  
Disconnect wires at door control, touch wires together. If motor unit  
activates, replace door control.  
If motor unit does not activate, disconnect door control wires from motor  
unit. Momentarily short across red and white terminals with jumper wire. If  
motor unit activates, replace door control wires.  
4 FLASHES  
Symptom: Sending indicator light glows steadily, receiving indicator  
light is dim or flashing.  
Safety reversing sensors slightly  
misaligned (dim or flashing LED).  
Realign receiving eye sensor, clean lens and secure brackets.  
Verify door track is firmly secured to wall and does not move.  
5 FLASHES  
Symptom: Motor has overheated; the motor unit does not operate or  
trolley is stuck on stop bolt = Motor unit hums briefly; RPM Sensor =  
Short travel 6-8" (15-20 cm).  
Motor overheated or possible  
RPM sensor failure. Unplug to  
reset.  
Unplug unit to reset. Try to operate motor unit, check diagnostic code.  
If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace  
RPM sensor.  
If motor unit doesn’t operate, motor unit is overheated. Wait 15 minutes and  
retry. If motor unit still will not operate replace logic board.  
6 FLASHES  
Symptom: Motor unit doesn’t operate.  
Replace logic board because motor rarely fails.  
Motor Circuit Failure. Replace  
Receiver Logic Board.  
27  
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PROGRAMMING  
NOTICE: If this Security® garage door opener is operated with a non-rolling code transmitter, the technical measure  
in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The  
owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code  
transmitter to circumvent that technical measure.  
Your garage door opener has already been programmed at the factory to operate with your hand-held remote control.  
The door will open and close when you press the push button.  
TO ADD OR REPROGRAM AN ADDITIONAL HAND-HELD REMOTE CONTROL  
Below are instructions for programming your opener to operate with additional Security® 315 MHz remote controls.  
Using the “Learn” Button  
Using the Multi-Function Door Control  
1. Press and hold the button on the  
hand-held remote* that you wish to  
operate your garage door.  
1. Press and release the “learn” button on  
the motor unit. The learn indicator light  
will glow steadily for 30 seconds.  
2. While holding the remote button, press  
and hold the light button on the  
Multi-Function Door Control.  
2. Within 30 seconds, press and hold the  
button on the hand-held remote* that  
you wish to operate your garage door.  
3. Continue holding both buttons while you  
press the push bar on the Multi-Function  
Door Control (all three buttons are held).  
3. Release the button when the motor unit  
lights blink. It has learned the code. If  
light bulbs are not installed, two clicks  
will be heard.  
4. Release buttons when the motor unit  
lights blink. It has learned the code. If  
light bulbs are not installed, two clicks  
will be heard.  
TO CONTROL THE OPENER LIGHTS  
*3-BUTTON REMOTES 315 MHZ  
Only available with Multi-Function Door Control:  
If provided with your garage door opener, the large button  
is factory programmed to operate it. Additional buttons  
on any Security® multi-function remote or mini-remote  
can be programmed to  
In addition to operating the door, you may program the  
remote to operate the lights.  
1. With the door closed, press and  
hold a small remote button that  
you want to control the light.  
operate other Security®  
garage door openers.  
2. Press and hold the Light button on  
the Multi-Function door control.  
3. While holding the Light button, press and hold the Lock  
button on the door control.  
4. After the opener lights flash, release all buttons.  
28  
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TO ADD, REPROGRAM OR CHANGE A KEYLESS ENTRY PIN  
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.  
Using the “Learn” Button  
Using the Multi-Function Door Control  
NOTE: This method requires two people if the Keyless  
Entry is already mounted outside the garage.  
1. Enter a four digit personal identification  
number (PIN) of your choice on the  
keypad. Then press and hold ENTER.  
1. Press and release the “learn” button on  
motor unit. The learn indicator light will  
glow steadily for 30 seconds.  
2. While holding the ENTER button, press  
and hold the LIGHT button on the  
Multi-Function Door Control.  
2. Within 30 seconds, enter a four digit  
personal identification number (PIN) of  
your choice on the keypad. Then press  
and hold the enter button.  
3. Continue holding the ENTER and LIGHT  
buttons while you press the push bar on  
the Multi-Function Door Control (all three  
buttons are held).  
3. Release the button when the motor unit  
lights blink. It has learned the code. If  
light bulbs are not installed, two clicks  
will be heard.  
4. Release buttons when the motor unit  
lights blink. It has learned the code. If  
light bulbs are not installed, two clicks  
will be heard.  
TO CHANGE AN EXISTING, KNOWN PIN  
If the existing PIN is known, it may be changed by one  
person without using a ladder.  
1. Press the four buttons for the present PIN, then press  
and hold the # button.  
The opener light will blink twice. Release the # button.  
2. Press the new 4-digit PIN you have chosen, then  
press ENTER.  
The motor unit lights will blink once when the PIN has  
been learned.  
Test by pressing the new PIN, then press ENTER. The door  
should move.  
29  
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TO SET A TEMPORARY PIN  
You may authorize access by visitors or service people  
3. To set the number of hours this temporary PIN will  
work, press the number of hours (up to 255), then  
press .  
with a temporary 4-digit PIN. After a programmed number  
of hours or number of accesses, this temporary PIN  
expires and will no longer open the door. It can be used to  
close the door even after it has expired. To set  
a temporary PIN:  
OR  
3. To set the number of times this temporary PIN will  
work, press the number of times (up to 255), then  
press #.  
1. Press the four buttons for your personal entry PIN  
(not the last temporary PIN), then press and hold  
the button.  
The opener light will blink once when the temporary PIN  
has been learned.  
The opener light will blink three times. Release the  
button.  
Test by pressing the four buttons for the temporary  
PIN, then press ENTER. The door should move. If the  
temporary PIN was set to a certain number of openings,  
remember that the test has used up one opening. To clear  
the temporary password, repeat steps 1-3, setting the  
number of hours or times to 0 in step 3.  
2. Press the temporary 4-digit PIN you have chosen, then  
press ENTER.  
The opener light will blink four times.  
One Button Close: Opener can be closed by pressing only the ENTER button if the one button close feature has been  
activated. This feature has been activated at the factory. To activate or deactivate this feature press and hold buttons  
1 and 9 for 10 seconds. The keypad will blink twice when the one button close is active. The keypad will blink four times  
when one button close is deactivated.  
TO ERASE ALL CODES FROM MOTOR UNIT MEMORY  
To deactivate any unwanted remote, first erase all codes:  
Press and hold the “learn” button on motor unit until the  
learn indicator light goes out (approximately 6 seconds).  
All previous codes are now erased. Reprogram each  
remote or keyless entry you wish to use.  
THE REMOTE CONTROL BATTERY  
To prevent possible SERIOUS INJURY or DEATH:  
NEVER allow small children near batteries.  
If battery is swallowed, immediately notify doctor.  
To replace battery, use the visor clip or screwdriver  
blade to pry open the case as shown. Insert battery  
positive side up (+).  
To reduce risk of fire, explosion or chemical burn:  
Replace ONLY with 3V2032 coin batteries.  
DO NOT recharge, disassemble, heat above 100° C  
(212° F) or incinerate.  
Dispose of old battery properly.  
Replace the battery with only 3V2032 coin cell batteries.  
Battery  
NOTICE: To comply with FCC and or Industry Canada (IC) rules,  
adjustment or modifications of this receiver and/or transmitter  
are prohibited, except for changing the code setting or replacing  
the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.  
positive  
side up (+)  
Tested to Comply with FCC Standards FOR HOME OR OFFICE  
USE. Operation is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference  
that may cause undesired operation.  
30  
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REPAIR PARTS  
RAIL ASSEMBLY PARTS  
KEY PART  
NO. NO.  
1
4
DESCRIPTION  
2
1
2
3
4
5
6
4A1008  
Master link kit  
Complete trolley assembly  
Complete Rail  
Chain idler pulley  
Chain and cable  
“U” bracket  
6
41C5141-1  
41A5665  
144C56  
41A5807  
12D598-1  
3
NOT SHOWN  
183A163  
19A47  
Wear pads  
Cover protection bolt spacer  
5
INSTALLATION PARTS  
KEY PART  
NO. NO.  
DESCRIPTION  
2
6
15  
1
41C494-2  
Multi-Function door control  
panel  
4
2
3
4
5
6
950D  
Single-button remote control  
3-button remote control  
3V2032 Lithium battery  
Remote control visor clip  
953D  
1
10A20  
29B137  
41A2828  
5
3
Emergency release rope and  
handle assembly  
7
4
7
8
9
41B4494-1  
41A5047-2  
41A5047-1  
2-Conductor bell wire - white  
and white/red  
Header bracket with clevis pin  
and fastener  
8
10  
Door bracket with clevis pin  
and fastener  
9
10 178B35  
11 178B34  
12 12B776  
13 41A5034  
Curved door arm section  
Straight door arm section  
Hanging brackets  
11  
Safety reversing sensor kit  
(receiving and sending eyes)  
with 3' (.9 m) 2-conductor  
bell wire  
12  
14  
14 41A5266-1  
15 41A4166  
Safety reversing sensor  
brackets (2)  
13  
Door Control Button  
NOT SHOWN  
41A5258-22  
114A4254  
114A3163  
Installation hardware bag  
Assembly/installation manual  
Installation instructions for  
one-piece doors  
31  
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MOTOR UNIT ASSEMBLY PARTS  
17  
1
2
3
5
16  
5
9
15  
4
6
18  
6
12  
14  
7
13  
(Down)  
Contact  
8
LIMIT SWITCH  
ASSEMBLY  
Brown  
Wire  
11  
Grey Wire  
10  
Drive  
Gear  
(Up)  
Contact  
Center Limit  
Contact  
Yellow Wire  
KEY PART  
NO. NO.  
KEY PART  
NO. NO.  
DESCRIPTION  
DESCRIPTION  
1
2
41A5615  
Chain Spreader  
13 41A2818  
14 41A2822-1  
15 41C4398A  
Limit switch drive and retainer  
Interrupter cup assembly  
RPM sensor assembly  
41C4220A  
Gear and sprocket assembly  
Complete with: Spring washer,  
thrust washer, retaining ring,  
bearing plate, roll pins (2), drive  
gear and worm gear, helical gear  
with retainer and grease  
16 41AC050-1M Receiver logic board assembly  
(PD210D/PD212D/HD200D  
248730/LW2000)  
41AC050-2M Receiver logic board assembly  
(PD610D/PD612D/HD400D  
LW3000)  
3
4
41B4245  
Line cord  
41A5484-1  
End panels with all labels  
(PD610D/PD612D/HD400D  
LW3000)  
Complete with: Logic board,end  
panel with all labels, light socket  
41D181  
End panels with all labels  
(PD210D/PD212D/LW2000  
HD200D/248730)  
17 41C5497  
41C5498  
High voltage wire harness assembly  
Low voltage wire harness assembly  
18 41D180-1  
End panels with all labels  
(PD610D/PD612D/HD400D  
LW3000)  
5
6
7
8
9
4A1344  
108D79  
30B532  
12A373  
41A3150  
Light socket  
Lens  
1/2 HP Capacitor  
Capacitor bracket  
Terminal block with screws  
Cover  
41A5484-1  
End panels with all labels  
(PD210D/PD212D/LW2000  
HD200D/248730)  
NOT SHOWN  
10 41A5525-5  
11 41D3452  
12 41D3058  
41A2826  
41A2825  
Motor shaft bearing kit  
Opener assembly hardware kit  
Limit switch assembly  
Universal replacement motor and  
bracket assembly Complete with:  
Motor, worm, bracket, bearing  
assembly, RPM sensor  
32  
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ACCESSORIES  
953D  
956D  
SECURITY® 3-Button Remote  
Control  
SECURITY® Keyless Entry  
:
940D  
:
Enables homeowner to operate garage  
door opener from outside by entering  
a password on a specially designed  
keyboard. Also can add a temporary  
password for visitors or service persons.  
This temporary password can be limited  
to a programmable number of hours or  
entries.  
Includes visor clip.  
SECURITY® 3-Button Mini Remote  
Control  
:
With key ring and fastening strip.  
935CB  
Motion Detecting Control Panel:  
Multi-function door control with motion  
sensor that automatically turns opener  
lights on for 5 minutes when it detects a  
person entering the garage. Sensor can be  
easily deactivated when desired.  
7702CB  
Outside Quick Release:  
Required for a garage with NO access door.  
8 Foot (2.4 m) Rail Extension Kit:  
7708CB  
7710CB  
945CB  
BIK01  
Multi-Function Door Control Panel:  
To allow an 8 foot (2.4 m) door to  
open fully.  
Provides a Lock feature which prevents  
operation of garage door opener from  
portable remotes and a Light feature for  
constant light.  
10 foot (3 m) Rail Extension Kit:  
To allow a 10 foot (3 m) door to open fully.  
Installation Upgrade Kit:  
The Installation Upgrade Kit  
includes all components needed to hang  
garage door openers up to 24” (61 cm)  
from the ceiling.  
Extension Brackets:  
41A5281  
(Optional) For safety reversing sensor  
installation onto the wall or floor.  
To order call: 1-800-528-9131.  
33  
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WARRANTIES  
CHAMBERLAIN 1 YEAR LIMITED WARRANTY  
6 YEAR MOTOR LIMITED WARRANTY  
PD210D, PD212D, 248730, LW2000 & HD200D  
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is  
originally installed, that it is free from defect in materials and/or workmanship for a period of 1 YEAR from the date of purchase and  
that the MOTOR is free from defect in materials and/or workmanship for a period of 6 YEARS from the date of purchase. The proper  
operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and  
testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.  
If, during the limited warranty period, this product appears to contain  
a
defect covered by this limited warranty, call  
1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for  
warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a  
dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which  
upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole  
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s  
sole option.  
ALLIMPLIEDWARRANTIESFORTHEPRODUCT,INCLUDINGBUTNOTLIMITEDTOANYIMPLIEDWARRANTIESOFMERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE 1 YEAR LIMITED WARRANTY PERIOD SET FORTH  
ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED IN DURATION TO THE 6 YEARS  
LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.  
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS  
LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR  
CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,  
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR  
REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.  
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR  
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS  
LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES  
THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.  
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING  
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF  
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY.  
NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.  
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion  
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state  
to state.  
CHAMBERLAIN 1 YEAR LIMITED WARRANTY  
LIFETIME MOTOR LIMITED WARRANTY  
PD610D & PD612D  
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is  
originally installed, that it is free from defect in materials and/or workmanship for a period of 1 YEAR from the date of purchase and that  
the MOTOR is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product is  
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly  
with those instructions will void this limited warranty in its entirety.  
If, during the limited warranty period, this product appears to contain  
a
defect covered by this limited warranty, call  
1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for  
warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a  
dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which  
upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole  
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s  
sole option.  
ALLIMPLIEDWARRANTIESFORTHEPRODUCT,INCLUDINGBUTNOTLIMITEDTOANYIMPLIEDWARRANTIESOFMERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE 1 YEAR LIMITED WARRANTY PERIOD SET FORTH  
ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED IN DURATION TO THE LIFETIME  
LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.  
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS  
LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR  
CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,  
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR  
REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.  
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR  
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS  
LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES  
THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.  
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING  
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF  
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY.  
NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.  
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion  
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state  
to state  
34  
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CHAMBERLAIN® TWO-YEAR LIMITED WARRANTY  
TEN-YEAR MOTOR LIMITED WARRANTY  
HD400D & LW3000  
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is  
originally installed, that it is free from defect in materials and/or workmanship for a period of two years from the date of purchase and  
that the motor is free from defect in materials and/or workmanship for a period of ten years from the date of purchase. The proper  
operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and  
testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.  
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131,  
toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair.  
You will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-  
purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt  
by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no  
cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.  
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TWO-YEAR LIMITED  
WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE  
LIMITED IN DURATION TO THE TEN-YEAR LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES  
WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts,  
so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE  
CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE  
TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS  
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT  
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.  
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE  
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.  
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT  
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.  
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING  
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH  
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED  
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS  
PRODUCT.  
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or  
exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state  
35  
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CHAMBERLAIN® SERVICE IS ON CALL  
OUR LARGE SERVICE ORGANIZATION  
SPANS AMERICA  
INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE.  
SIMPLY DIAL OUR TOLL FREE NUMBER:  
1-800-528-9131  
For professional installation, parts and service, contact your local CHAMBERLAIN®  
dealer. Look for him in the Yellow Pages or call our Service number for a list of dealers in  
your area.  
HOW TO ORDER REPAIR PARTS  
Selling prices will be furnished on request, or parts will be shipped at prevailing prices and you  
will be billed accordingly.  
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:  
• PART NUMBER  
• PART NAME  
• MODEL NUMBER  
ADDRESS ORDERS TO:  
THE CHAMBERLAIN GROUP, INC.  
Technical Support Group  
6050 S. Country Club Road  
Tucson, Arizona 85706  
SERVICE INFORMATION TOLL FREE NUMBER:  
1-800-528-9131  
© 2012, The Chamberlain Group  
114A4254F  
All Rights Reserved  
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