CONTENTS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
INTRODUCTION
MOUNTING RECOMMENDATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
FAN INSTALLATION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
CONTROL FEATURES:
VERSA•TOUCH OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PRODUCT SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
READ AND SAVE THESE INSTRUCTIONS
SAFETY FIRST
Safety and the proper operation of your Casablanca fan both require a thorough knowledge of the product and proper
installation; therefore, before attempting to install and operate your Casablanca fan, read this owner’s manual com-
pletely and carefully. Retain this manual for future reference.
CAUTION: To avoid possible electrical shock, make certain that electricity is turned off at the
circuit breaker or fuse box before attempting any installation procedure.
BEFORE YOU START
•
•
•
•
All wiring must be in accordance with the National Electric Code ANSI/NFPA 70-1993 and the appropriate local electrical
codes. The National Electric Code requires proper grounding as a precaution against electrical shock. A qualified electrician
should be consulted if you are unsure.
This fan is designed to be installed on an existing electrical outlet box. The outlet box must be UL Listed for ceiling fan
installations, if it is not, a new box must be installed. Casablanca extension poles are available for sloped or high ceiling
installations.
This ceiling fan requires a grounded electrical supply of 120 VAC, 60 Hz and a minimum 15 amp circuit. The maximum
current requirement for the fan with light fixture is 1.48 amps Star / 1.28 amps Starlet. The fan uses about .85 amps (102
watts) Star / .65 amps (78 watts) Starlet. Maximum light current is .63 amps or 75 watts of lighting.
Where wire nuts are employed, be sure all bare wires are within the connectors. When installing the canopy hatch, make
sure all wires are within the canopy and that no wires are being pinched.
For best performance and for your warranty to be valid,
use only genuine Casablanca blades, light fixtures, and accessories.
SAFE USE
•
•
The blades in each pack are matched for equal
weight to assure smooth fan operation. If more
than one fan is being installed, be careful not
to mix blades from different cartons.
Inspect the contents of your carton for possible
shipping or handling damage and report any
such damage directly to your authorized
Casablanca dealer.
FUSE BOX
(REMOVE FUSE FOR THE
CIRCUIT YOU WILL BE
WORKING ON)
18″
70″
•
•
It is always a good idea to have an assistant
to help with the installation.
When cleaning, painting, or working near your
fan, be very careful of the fan and blades.
Always turn the power OFF to the ceiling fan
before servicing it, working on it, or replacing
light bulbs.
84″
CIRCUIT BREAKER
(TRIP BREAKER FOR THE
CIRCUIT YOU WILL BE
WORKING ON)
•
Never insert anything into the path of the fan
blades while the fan is in operation.
•
•
Never install a fan over a pool or spa.
Never operate a fan that has been damaged in
any way. Contact Casablanca Fan Company
by calling 1-888-227-2178), or contact your
local authorized Casablanca dealer for
assistance in obtaining service.
PN C2843001 AT0209
1
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Star™ / Starlet™
INSTALLATION INSTRUCTIONS
Unpacking: Before assembling and installing your ceiling fan, remove all parts from the shipping cartons and
check them against the parts listed here. Before discarding packaging material, be certain that all parts have been
removed.
SETUP
Setup: Remove the fan body from the box
and place the body of the fan on top of a cloth
on a flat surface. This will protect the fan body
from being scratched during assembly.
PERMA LOCK™ HARDWARE
•
LOCKING BOLT
(MOTOR COUPLING)
DOWNROD & BALL
ASSEMBLY
FAN PREPARATION
IMPORTANT SAFETY INFORMATION!
BEFORE STARTING THE INSTALLATION OF YOUR CEILING
FAN, INSTALL THE THREADED DOWNROD INTO THE MO-
TOR COUPLING AND LOCK THE ASSEMBLY
GROUND
WIRE
Prepare for fan installation as follows:
MOTOR
WIRES
Step A. Route the wires from the motor through the
Perma Lock™ downrod and ball assembly.
•
Tip: The downrod has a tapered
thread that is designed to lock com-
pletely when correctly installed.
DOWNROD
&
TAPERED
THREAD
BALL
Step B. Thread the downrod into the motor coupling and
turn it clockwise until it stops turning, ensuring that the
pole has bottomed out.
ASSEMBLY
LOCKING
BOLT
Step C. Securely tighten the locking bolt to ensure safe
operation of your fan.
MOTOR
COUPLING
CAUTION: Failure to fully lock in the down-
rod before securely tightening the locking
bolt may cause the fan to separate from the
downrod during normal operation!
3
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CEILING HARDWARE
1″ x 8-32 ROUND
HEAD SCREWS (2)
WIRE NUT (4)
FLAT WASHER (2)
LAG SCREW AND WASHER
CROSSBAR
MOUNTING
BRACKET
(1)
GETTING STARTED
Installing a New Ceiling Fixture Outlet Box
If you do not have an existing fixture located where you
wish to place your Casablanca fan, an approved ceiling
fixture outlet box must be installed and wired.
Using Existing Ceiling Fixture Outlet Box
After turning the power OFF at its source (either circuit
breaker or fuse box), lower the old fixture and discon-
nect the wiring. Check the ceiling fixture outlet box to be
sure that it is marked ‘Approved for ceiling fan mount-
ing’. If it is not, a new box must be installed.
Warning: To reduce the risk of fire, electrical shock, or
personal injury, mount to outlet box marked acceptable
for ceiling fan support using the mounting hardware
provided with the outlet box.
CROSSBAR MOUNTING BRACKET INSTALLATION
Proceed with installation as follows:
JOIST
Step 1. Place the wires from the ceiling outlet box
to one side of the crossbar mounting bracket. Attach
the bracket, with ground wire and ridges down, to the
ceiling fixture outlet box with the mounting hardware
included with the outlet box. Tighten the screws firmly
by hand only, being careful not to bend the bracket by
over tightening.
CEILING
WIRING
CEILING FIXTURE
OUTLET BOX
(CEILING FAN
RATED)
CAUTION: To reduce the risk of personal
injury, use only the mounting hardware
provided with the approved outlet box to
install the crossbar mounting bracket.
GREEN
GROUND
WIRE
CROSSBAR
MOUNTING
BRACKET
(RIDGE SIDE
DOWN)
WASHERS
(2)
1” X 8-32
ROUND-HEAD
SCREWS (2)
LAG SCREW
AND
WASHER (1)
4
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Star™ / Starlet™
CANOPY HARDWARE
CANOPY HATCH
CANOPY
SCREW (4)
CANOPY LOCK
WASHER (4)
PHILLIPS
SCREWDRIVER
CANOPY
CANOPY INSTALLATION
Step 2. Attach the canopy to the crossbar mounting
bracket with three of the 8-32 x 21/4″ long canopy
screws and canopy lock washers. Tighten the screw
firmly by hand only.
Note: On sloped ceilings, align
the canopy opening towards the
top or room peak.
CROSSBAR
MOUNTING
BRACKET
CANOPY
CANOPY
LOCK
WASHER
CANOPY
SCREW
5
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BLADE HARDWARE
BLADE
(3)
BLADE SCREW
(4 PER BLADE)
RUBBER WASHER
(4 PER BLADE)
METAL WASHER
(4 PER BLADE)
BLADE INSTALLATION
Step 3. Assemble the blades
to the motor using the blade
screws, rubber washers and
metal washers.
BLADE SCREW
& WASHERS
Hand tighten firmly.
BLADE SCREW
METAL WASHER
RUBBER WASHER
6
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Star™ / Starlet™
HANGING THE FAN
Step 4. To hang the fan body in the canopy, hold the fan
body firmly and insert the ball into the canopy opening.
Check that no wires were pinched. Rotate the fan body
until the slot in the nylon ball fits into the pin opposite
the canopy opening.
BALL
SLOT
PIN
CANOPY ELECTRICAL CONNECTIONS
Step 5a. Attach the fan wires to the ceiling fixture
outlet box wiring by twisting the bare ends of the wires
together and then securing with a wire nut. Test that
the connection is secure by pulling on the wire nut.
Connect in this order:
2 BLACK WIRES
2 WHITE WIRES
Step 5b. Wiring Connections
• GREEN leads from mounting plate and fan to
GROUND conductor of power source. Secure with
wire nut.
• WHITE wire from fan to white NEUTRAL wire in
ceiling fixture outlet box. Secure with wire nut.
• BLACK power wire from fan to BLACK power wire
in ceiling outlet box. Secure with wire nut.
3 GREEN WIRES
WIRE NUT
CANOPY HATCH INSTALLATION
CANOPY
HATCH
Step 6. Tuck the wires into the canopy with the
wire nuts pointed upwards, so that the WHITE
and BLACK wires are on opposite sides of the
canopy and all wires are clear of the canopy
opening.
CANOPY
LOCK
WASHER
CANOPY
SCREW
Step 7. Install canopy hatch with the last canopy
screw and lock washer. To do this, tilt the fan
body away from the hatch opening.
Tighten the screws firmly by hand only.
TILT THE FAN TO
INSTALL LAST
CANOPY SCREW
Step 8. Straighten the fan, then check to ensure
that there is no movement between the canopy
and ceiling or Hang-Tru ball and top support
shaft.
7
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ATTACHING THE LIGHT FIXTURE
STEPS 9a - 9c
Step 9a. Before getting started, remove the rubberband
from the plug connector.
Step 9b. Install two of the three light adapter screws
into the light adapter plate. Thread the plug connec-
tor through the hole in the center of the light adapter
plate.
LIGHT
ADAPTER
SCREWS
Step 9c. Align the two key slot holes with the two screws
and rotate the light adapter plate clockwise. Install the
third light adapter screw and securely tighten all three
screws. Tighten the screws firmly by hand only.
LIGHT
ADAPTER
PLATE
STEPS 9d
Step 9d. Connect the light fixture plug to the plug from
the bottom of the fan.
LIGHT
FIXTURE
STEPS 9e
Step 9e. Align the light fixture to the three screw holes
on the light adapter plate using the light fixture screws,
then attach the light fixture to the fan.
LIGHT
FIXTURE
SCREWS
8
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Star™ / Starlet™
INSTALLING THE HALOGEN BULB
IMPORTANT! When installing the halogen bulb,
carefully cut off the end of the plastic sleeve the
bulb comes in and hold the bulb by the plastic
sleeve to screw it into the socket.
Step 10. Screw the 75-watt halogen bulb into the
socket. Do not touch the glass bulb with your fingers
it is extremely important that the glass be clean. If it
is accidentally touched, or dirty, clean carefully with a
tissue. A dirty glass will cause the bulb to fail almost
immediately.
HALOGEN BULB
NOTE: In compliance with US Federal Energy
Regulations, this ceiling fan contains a device
that restricts the light fixture to a maximum of
190 watts. Exceeding that limit or the marked
limit on this product may result in a fire hazard
or improper operation.
LIGHT
SOCKET
HALOGEN
BULB
INSTALLING THE GLASS SHADE
Step 11. Position the indentations in the outer rim
of the glass shade so that they line up with the tabs
on the inside surface of the fan light fixture rim.
Carefully lift the glass shade up inside the light
fixture as far as it will go.
Rotate the shade in a clockwise direction until it is
held tightly in place by the three tabs.
TAB
TIP: At first the shade is a very loose fit in the
fixture and can be ‘wiggled’ a little from side
to side. It is a great help when rotating the
glass shade to ‘wiggle’ it at the same time.
GLASS
SHADE
9
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VERSA•TOUCH2™ CONTROL INSTALLATION
VERSA•TOUCH2™ HARDWARE (not to scale)
Wood
Screw
1" (2)
Screw
6-32 X 3/8" 6-32 X 1"
(2) (2)
Screw
Drywall
Anchor
6-32 (2)
12v Battery
W-72
W-72
Control Holder
Control
CONTROL BRACKET INSTALLATION
SAFETY FIRST: To reduce the risk of electrical shock, this fan must be installed with an isolating wall control/
switch. CAUTION! Do not use with wall dimmer.
WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid state speed control
device. Use only the control provided with this fan.
Step 12. Follow instructions for the type of transmitter control bracket you will be using.
STANDARD
TOGGLE
SWITCH
ROCKER
LIGHT
SWITCH
INNER
MOUNTING
HOLES
OUTER
MOUNTING
SWITCH
COVER
PLATE
HOLES
SWITCH
COVER
PLATE
CONTROL
BRACKET
CONTROL
BRACKET
Rocker Light Switch
Standard Light Switch
Step A. Break off the two tabs by pushing outward.
Step A. Remove the two screws holding the switch
cover plate. Do not remove the cover plate.
Step B. Remove the two screws holding the switch
cover plate. Do not remove the cover plate.
Step B. Orient the control bracket as shown and line
up the two inner mounting holes with those on the
switch.
Step C. Orient the control bracket as shown and line
up the two inner mounting holes with those on the
switch.
Step C. Insert and tighten the screws using the
provided screwdriver.
Step D. Insert and tighten the screws using the
provided screwdriver.
Wall Installation
NOTE: The wall anchors and 6-32 x 1" screws may
be used in situations where mounting to a stud is
not possible. Use the inner mounting holes. After
securing the anchor, discard the anchor’s pointed
screws and use the 6-32 decor ovalhead screws
supplied.
Step A. Locate a 2x4
wall stud in a convenient
location.
Step B. Orient the control
bracket as shown over
the 2x4 stud.
ANCHOR
PANHEAD
SCREW
StepC.Insertthe1"wood
screws in either the inner
or outer mounting holes
and tighten using the
provided screwdriver.
DRYWALL ANCHOR
WOOD
SCREW 1"
DECOR OVALHEAD SCREW
6-32 X 1"
10
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®
REMOTE OPERATION
Fan Control
To start the fan. Press the selected speed button to run the fan at the desired
speed.
Send Signal
LED
LIGHT
LOW=Low speed MED=Medium speed HIGH=High speed
To turn off the fan, press the FAN OFF button.
MED
LOW
Airflow Direction
To reverse the airflow, press the REVERSE button. REVERSE operates at any speed
whether the fan is on or off. The fan returns to its set speed after reversing.
HIGH
Light Control
Turn the light on or off independently from the fan by pressing the LIGHT button.
If you press the button for more than 0.7 seconds, it becomes a dimmer. The light
varies from “bright" to “dim” over approximately 8 seconds. If you continue to hold
the LIGHT button, this sequence will reverse when the light reaches its brightest or
dimmest level. Release the button when the desired level is reached.
FAN
OFF
REVERSE
Memory Feature
The last light fuction and fan speed will resume when power is turned back on.
Auto Resume
Quick (pressing less than 0.7 seconds) on/off operation of the LIGHT button maintains
the desired brightness level set previously.
CHANGINGTRANSMITTER FREQUENCY SETTING
Note: All fans leave the factory set to “00000.”
VERSA•TOUCH 2
CONTROL
You will only have to change the dip switch settings in the
remote if you are using more than one fan in the same area
and want to control them separately.
(BACK)
Step 1. At the circuit breaker or fuse box, turn the power off
for the fan you want to change.
Step 2. Open the battery door of the Versa•Touch control and
remove the batteries.
Step 3. Change the dip switch settings, assuring that they are
different from the previously installed Versa•Touch fan.
Step 4. Re-install the batteries and the battery door on the control.
DIP SWITCH
SET TO
“10000”
DIP SWITCH
SET TO
“01001”
Step 5. At the circuit breaker or fuse box, turn the power back
on for the fan whose frequency you are changing.
Step 6. Within 20 seconds of restoring power, push the HIGH,
MED, and LOW buttons (in that order).
WARNING!
Do not turn the power off at the circuit breaker,then
back on, for the previously installed Versa•Touch2
fan(s), as you may inadvertently change the
frequency settings for it as well.
Note: You may want to label your controls to assure
you do not mix them up.
If the fan is not functioning after installation:
2
Step 1. Check to make sure that batteries are installed cor-
rectly in the control.
3
1
Step 2. Turn the power off to the fan (from the circuit breaker)
for at least 5 seconds.
Step 3. Turn the power back on (at the circuit breaker) and
push the HIGH, MED, and LOW buttons–in that order–within
20 seconds.
PRESS IN THIS ORDER TO SET
CIRCUIT
BREAKER
OR FUSE BOX
NEW FREQUENCY:
1. HIGH 2. MED
3. LOW
Step 4. The fan should now function properly.
11
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TROUBLESHOOTINGTIPS
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
PROBLEM
POSSIBLE REMEDIES
Fan will not start
• Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire
connections. Make sure the power is turned off during this inspection.
• e 9-pin connector is not making good contact.Check the 9-pin connector in the receiver
mounted in the switch housing
• e battery is weak. Install a fresh battery.
• e fan receiver is defective. Replace fan receiver.
• Check the frequency setting: Turn the power off at the circuit breaker, only for the fan
that is not functioning. Check that the jumper switches match in both the receiver and
the transmitter.
Fan wobbles or shakes excessively
Fan is noisy during operation
• Be sure the canopy pin is set properly into the slot on the ball.
• Check that the bladeholders have not been bent during installation and the blades are
balanced.
• e hanger bracket and/or ceiling outlet are attached too loosely. Make sure the hanger
bracket is attached tightly to the ceiling outlet box and the downrod assembly is secured
firmly.
• e downrod is attached to downrod base too loosely.Make sure all the screws are securely
tightened.
• Check and tighten the light fixture retaining screws, glass shade screws, and/or
lightbulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside
the canopy and switch housing are not touching the metal parts and that they have not
fallen off the wire splices.Tighten as necessary.
• Tighten the blade holders to the flywheel (or direct drive motor) and the blades to the
bladeholder screws.
• Make sure all screws in the motor housing are snug but not overly tight.
• If fan is new, it may need to be “broken in.” Run at high speed for several days.
• Replace with alkaline batteries.
Fan does not run on low speed
Battery life is short
Light works, but fan does not work
Fan and light run only on full speed
Fan is missing one speed
Fan does not change speed, but light works
Reverse does not work
• e fan wires are not connected properly.
• e fan receiver is defective. Replace fan receiver.
• e fan receiver is defective. Replace fan receiver.
• e fan receiver is defective. Replace fan receiver.
• e fan receiver is defective. Replace fan receiver.
• ere is frequency interference. Change frequency.
• Check that antenna wire is not touching metal plate.
• e fan receiver is defective. Replace fan receiver.
Fan starts working by itself
Fan operates only when transmitter is close
Fan works, but light does not dim
Fan works, but light does not work
• e fan receiver is defective. Replace fan receiver.
• e light socket is broken. Replace socket.
• A lightbulb is defective. Replace lightbulb.
NOTE: In compliance with US Federal Energy Regulations,
this ceiling fan contains a device that restricts the light fixture
to a maximum of 190 watts.Exceeding that limit or the marked
limit on this product may result in a fire hazard or improper
operation.
12
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Star™ / Starlet™
PRODUCT SPECIFICATIONS
™
™
Model Name:
Star™
Motor:
172mm x 20mm Direct Drive
Model Number:
C28GXXM
Blade Span:
Blade Iron Pitch:
No. of Blades:
Technology:
Lightbulb:
52"
15°
3
Dimensions:
A =11.8"
B =14.35"
C = 3"
®
Versa•Touch2 W-72
(1) 75-watt halogen
NOTE: Dimension B
includes light fixture
and glass.
D =8.09"
E =7.7"
Airflow:
5,640 cfm
66 watts
Electricity Use*:
Airflow Efficiency*:
Weight:
27 lbs.
84 cfm/watt
Model Name:
Starlet™
Motor:
153mm x 12mm Direct Drive
Model Number:
C29GXXM
Blade Span:
Blade Iron Pitch:
No. of Blades:
Technology:
Lightbulb:
36"
15°
3
Dimensions:
A =11.7"
B =14.35"
C = 3"
®
Versa•Touch2 W-72
(1) 75-watt halogen
NOTE: Dimension B
includes light fixture
and glass.
D =8.09"
Airflow:
3,074 cfm
50 watts
E =7.7"
Electricity Use*:
Airflow Efficiency*:
Weight:
20 lbs.
62 cfm/watt
* Performance data is for fan only. No lighting wattage is included.
13
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