WM 5101 W
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Please read this user manual first!
Dear Customer,
We hope that you get the best results from the product which has been manufactured in
state-of-the-art plants and passed through a strict quality control procedure.
Therefore, please read the entire user manual carefully before using the product and keep
it as a reference for future use. In case of transferring the product to someone else, give
the manual as well.
The user manual will help you use your machine in a fast
and safe way.
between models will be identified in the manual.
Explanation of symbols
Throughout this user manual the following symbols are used:
Important information or useful hints about usage.
Warning for hazardous situations with regard to life and property.
ꢀ
Warning for electric shock.
This appliance’s packaging material is recyclable. Help recycle it and protect
the environment by dropping it off in the municipal facility provided
for this purpose. Your appliance also contains a great amount of recyclable
material. It is marked with this label to indicate the used appliances that should
not be mixed with other waste. This way, the appliance recycling organised
by your manufacturer will be done under the best possible conditions, in
compliance with European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment. Contact your town hall or your retailer for the used
appliance collection points closest to your home. We thank you doing your
part to protect the environment.
2
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TABLE OF CONTENTS
1 Your washing machine
4
5 Operating the product
18
Overview . . . . . . . . . . . . . . . . . . . . . . . .
Technical specifications . . . . . . . . . . . . .
Control panel. . . . . . . . . . . . . . . . . . . .
Preparing the machine. . . . . . . . . . . . .
Programme selection. . . . . . . . . . . . . .
Main programmes . . . . . . . . . . . . . . .
Temperature selection . . . . . . . . . . . . . 20
Spin speed selection . . . . . . . . . . . . . . 20
Programme selection and consumption
table . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 22
2 Important safety
instructions
6
General safety . . . . . . . . . . . . . . . . . . . . 6
Intended use . . . . . . . . . . . . . . . . . . . . . 6
Children's safety . . . . . . . . . . . . . . . . . .
3 Installation
8
Starting the programme. . . . . . . . . . . . 22
Child Lock. . . . . . . . . . . . . . . . . . . . . . 22
Progress of programme. . . . . . . . . . . . 23
Loading door lock . . . . . . . . . . . . . . . . 23
Changing the selections after programme
has started . . . . . . . . . . . . . . . . . . . . . 23
Cancelling the programme . . . . . . . . . .
End of programme . . . . . . . . . . . . . . .
. . . . . . . 8
. . . . 8
. . . . . 8
Connecting water supply. . . . . . . . . . . . 9
Connecting to the drain . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . .
Electrical connection . . . . . . . . . . . . . .
First use . . . . . . . . . . . . . . . . . . . . . . .
Disposing of packaging material . . . . .
Transportation of the product. . . . . . . .
Disposing of the old product . . . . . . . .
6 Maintenance and cleaning25
Cleaning the detergent drawer. . . . . . .
Cleaning the loading door and the
drum . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the body and control panel . .
Cleaning the water intake filters . . . . . .
Draining remaining water and cleaning the
pump filter . . . . . . . . . . . . . . . . . . . . . . 26
4 Preparation
13
Things to be done for energy saving . .
Sorting the laundry . . . . . . . . . . . . . . .
Preparing laundry for washing . . . . . . .
Correct load capacity . . . . . . . . . . . . .
Loading the laundry. . . . . . . . . . . . . . .
Using detergent and softener . . . . . . .
Tips for efficient washing . . . . . . . . . . .
7 Troubleshooting
8 Guarantee
9 Service
28
34
35
3
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1 Your washing machine
Overview
8
1
2
3
7
6
4
5
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2- Top panel
3- Control panel
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6- Loading door
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8- Drain hose
ꢀ
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WM 5101 W
5
84
60
48
59
230V~ / 50Hz
10
2200
1000
1.00
0.25
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2 Important safety instructions
This section contains safety instructions
that will help protect from risk of personal
by a qualified electrician. Our company
shall not be liable for any damages
that will arise when the product is used
without grounding in accordance with
the local regulations.
these instructions shall void any warranty.
General safety
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision or instruction
must be securely fastened and remain
undamaged. Otherwise, there is the
risk of water leakage.
the filter while there is still water in the
drum. Otherwise, risk of flooding and
concerning use of the appliance
by a person responsible for their safety.
Children should not play or tamper with
the appliance.Cleaning and user
maintenance should never be performed
by children unless supervised by a
door. The loading door will be ready
washing cycle comes to an end.
In case of forcing the loading door
to open, the door and the lock
mechanism may get damaged.
responsible adult.
Never place the product on a carpet-
covered floor; otherwise, lack of
airflow beneath the machine will cause
electrical parts to overheat. This will
cause problems with your product.
Do not operate the product if the
power cable / plug is damaged. Call
or pouring water onto it! There is the
risk of electric shock!
Never unplug by pulling on the cable,
always pull out by gripping the plug.
supplements suitable for automatic
washing machines only.
the Authorised Service Agent.
Ensure that the product is located
close to and connected to an
accessible properly earthed and fused
mains socket outlet.
tags and on the detergent package.
installation, maintenance, cleaning and
repairing procedures.
be operated unless it is repaired by the
repairing procedures carried out
by authorised persons
Manufacturer shall not be held liable
for damages that may arise from
procedures carried out by unauthorised
persons.
Authorised Service Agent.There is the
risk of electric shock!
operating in the event of powering on
after a power interruption. If you wish to
cancel the programme, see "Cancelling
the programme" section.
Intended use
outlet protected by a fuse complying
with the values in the "Technical
specifications" table. Do not neglect to
have the grounding installation made
domestic use. It is not suitable for
commercial use such use may
invalidate the warranty.
washing and rinsing of laundry that are
marked accordingly.
6
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responsibility arisen from incorrect
usage or transportation.
Children's safety
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the product when it is in use. Do not
let them to tamper with the product.
Use child lock to prevent children from
intervening with the product.
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door when leaving the room where the
product is located.
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safe place away from the reach of the
children.
ꢅ
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3 Installation
To make the product ready for use,
review the information in the user manual
and make sure that the electricity, tap water
supply and water drainage systems are
appropriate before installation. If they are
not ,call a qualified technician and
plumber to have any necessary
Removing packaging
reinforcement
Tilt the machine backwards to remove
packaging reinforcement by pulling the
ribbon.
arrangements carried out.
Preparation of the location and
electrical, tap water and waste water
installations at the place of installation
is the customer's responsibility.
Installation and electrical connections
of the product must be carried out
by the a competent person.
Manufacturer shall not be held liable
for damages that may arise from
procedures carried out by unauthorised
persons.
Prior to installation, visually check if
the product has any defects on it. If
so, do not have it installed. Damaged
products cause risks for your safety.
Make sure that the water inlet and
discharge hoses as well as the power
cable are not folded, pinched or
crushed while pushing the product into
its place after installation or cleaning
procedures.
Removing the
transportation locks
bolts before operating the washing
machine, otherwise, the product will be
damaged.
they rotate freely (C).
Appropriate installation location
not place it on a long pile rug or similar
surfaces.
and the dryer -with full load- when
they are placed on top of each other
Place the product on a solid and flat
floor that has sufficient load carrying
capacity!
turning them gently.
cable.
where temperature may fall below 0ºC.
from the edges of other furniture.
8
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2. Tighten all hose nuts by hand. Never
use a wrench when tightening the nuts.
the User Manual bag into the holes on
the rear panel. (P)
a safe place to reuse when the washing
machine needs to be moved again in
the future.
Never move the product without the
transportation safety bolts properly
fixed in place!
Connecting water supply
The water supply pressure required
from the fully open tap in one minute
to have your machine run smoothly.
water pressure is higher.
3. Open the taps completely after making
the hose connection to check for
Models with a single water inlet should
not be connected to the hot water
tap. In such a case the laundry will get
damaged or the product will switch to
protection mode and will not operate.
Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
water leaks at the connection points.
If any leaks occur, turn off the tap and
carefully after checking the seal. To
prevent water leakages and damages
caused by them, keep the taps closed
when the machine is not in use.
Connecting to the drain
with the product to the water inlet
directly connected to the wastewater
drain or to the washbasin.
Your house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is
risk of scalding due to high washing
temperatures! To prevent such
situations and to ensure smooth water
intake and discharge of the machine,
fix the end of the discharge hose tightly
so that it cannot come out.
most.
9
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laying it on the floor level or close to
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ground), water discharge becomes
more difficult and the laundry may
come out excessively wet. Therefore,
follow the heights described in the
figure.
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into the machine and to allow for easy
discharge, do not immerse the hose
end into the dirty water or drive it in the
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cut it short.
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bent, it should not be stepped on and
the hose must not be pinched between
the drain and the machine.
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hand.
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level and balanced.
3. Tighten all lock nuts again by hand.
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use it by adding an original extension
hose. Length of the hose may not be
longer than 3.2 m. To avoid water leak
failures, the connection between the
extension hose and the drain hose of
the product must be fitted well with an
appropriate clamp as not to come off
and leak.
Do not use any tools to loosen the lock
A
nuts. Otherwise, they will get damaged.
Electrical connection
Connect the product to a grounded outlet
protected by a fuse complying with the
values in the "Technical specifications"
table. Our company shall not be liable
for any damages that will arise when the
product is used without grounding in
accordance with the local regulations.
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regulations.
Adjusting the feet
In order to ensure that the product
A
operates more silent and vibration-free,
it must stand level and balanced on its
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the feet. Otherwise, the product
may move from its place and cause
crushing and vibration problems.
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reach after installation.
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breaker protection are specified in the
“Technical specifications” section. If the
current value of the fuse or breaker in
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fuse.
(earth) wire to the terminal in the plug
marked ‘E’ or with the symbol f or
coloured green and yellow or green.
2 Connect the blue (neutral) wire to the
terminal in the plug marked ‘N’ or
coloured black.
your mains voltage.
cables or multi-plugs.
Damaged power cables must be
ꢀ
3 Connect the brown (live) wire to the
terminal in the plug marked ‘L’ or
coloured red.
Electrical requirements
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown in the rating label
corresponds to your electricity supply.
We recommend that this appliance be
connected to the mains supply via a
suitable switched and fused socket in a
readily accessible position.
be fitted either in the plug or adaptor or in the
main fuse box. If in doubt contact a qualified
electrician.
Should the mains lead of the appliance
become damaged or need replacing at
any time, it must be replaced by a special
purpose made mains lead which can only
ꢀ
This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, which is cut off as
a plug with a bared cord could cause a
shock hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this appliance
used. Do not forget to refit the fuse cover.
In the event of losing the fuse cover, the
plug must not be used until a replacement
fuse cover has been fitted. Colour of the
replacement fuse cover must be the same
colour as that visible on the pin face of the
plug. Fuse covers are available from any
good electrical store.
First use
Before starting to use the product, make
sure that all preparations are made in
accordance with the instructions in
sections "Important safety instructions" and
"Installation".
To prepare the product for washing laundry,
first perform a Drum Cleaning
programme. If your machine is not
featured with Drum Cleaning programme,
use Cottons-90 programme and select
Important
Fitting a different plug
lead of this appliance may not correspond
with the coloured markings identifying the
terminals on your plug, proceed as follows:
functions as well. Before starting the
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anti-limescale into the main wash
detergent compartment (compartment nr.
II). If the anti-limescale is in tablet form,
put only one tablet into compartment nr.
II. Dry the inside of the bellow with a clean
piece of cloth after the programme has
come to an end.
Disposing of the old product
Dispose of the old product in an
environmentally friendly manner.
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collection centre in your area to learn how
to dispose of your product.
For children's safety, cut the power
cable and break the locking mechanism
of the loading door so that it will be
nonfunctional before disposing of the
product.
Use an anti-limescale suitable for the
C
washing machines.
Some water might have remained in
C
the product due to the quality control
processes in the production. It is not
harmful for the product.
Disposing of packaging material
Packaging materials are dangerous to
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a safe place away from reach of the
children.
Packaging materials of the product are
manufactured from recyclable materials.
Dispose of them properly and sort
in accordance with recycled waste
instructions. Do not dispose of them with
normal domestic waste.
Transportation of the product
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transporting it.
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connections.
3. Drain the remaining water in the
product completely; see, "Draining
remaining water and cleaning the
pump filter".
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in the reverse order of removal
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transportation locks".
Never move the product without the
transportation safety bolts properly
fixed in place!
C
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4 Preparation
Things to be done for
energy saving
Following information will help you use
the product in an ecological and energy-
efficient manner.
Wash with sensitive,
.short programmes
Washing water
temperature
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capacity allowed by the programme
you have selected, but do not overload;
see, “Programme and consumption
table”.
Do not use bleach
Bleach can be
used
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detergent packaging.
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temperatures.
Suitable for drier
Do not dry with drier
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quantities of lightly soiled laundry.
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temperatures for laundry that is not
heavily soiled or stained.
Hang without
spinning
Can be ironed with
hot iron
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dryer, select the highest spin speed
recommended during washing
process.
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the amount recommended on the
detergent package.
Non machine-washable
Dry-cleanable
Do not wash
Do not dry-clean
Dry on a hanger
Sorting the laundry
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fabric, colour, and degree of soiling and
allowable water temperature.
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the garment tags.
Dry horizontally
Can be ironed
with warm iron
Do not iron
Preparing laundry for washing
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such as, underwired bras, belt buckles
or metal buttons will damage the
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wash the clothes by putting them in a
laundry bag or pillow case.
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and the washing programme desired.
amount of water according to the weight of
the loaded laundry.
Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
performance will drop. Moreover, noise
and vibration problems may occur.
Laundry types and their average weights in
the following table are given as examples.
Take out all items in the pockets
such as coins, pens and paper clips,
and turn pockets inside out and brush.
Laundry type
Bathrobe
Weight (g)
or cause noise problem.
Napkin
Duvet cover
Bed Sheet
Pillowcase
Tablecloth
Towel
Hand towel
Evening gown
Underclothing
Men’s overalls
Men’s shirt
socks and nylon stockings in a laundry
bag or pillow case.
200
200
200
items.
mend rips and tears.
washable” labelled products only with
an appropriate programme.
600
200
together. New, dark coloured cottons
release a lot of dye. Wash them
separately.
Blouses
Loading the laundry
before washing. If unsure, check with a
dry cleaner.
machine.
and limescale removers suitable for
instructions on the package.
turned inside out.
hear a locking sound. Ensure that no
items are caught in the door.
The loading door is locked while a
programme is running. The door
can only be opened a while after the
programme comes to an end.
In case of misplacing the laundry, noise
and vibration problems may occur in
the machine.
wool in the freezer for a few hours
before washing. This will reduce pilling.
such as flour, lime dust, milk powder,
etc. intensely must be shaken off
before placing into the machine. Such
dusts and powders on the laundry
may build up on the inner parts of
the machine in time and can cause
damage.
Correct load capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
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Using detergent and softener
Detergent Drawer
and quilts, it is recommended to use
liquid detergent.
Wash woollens with special detergent
made specifically for woollens.
Use only detergents manufactured
specifically for washing machines.
Do not use soap powder.
The detergent drawer is composed of three
compartments:
- (I) for pre-wash
- (II) for main wash
- (III) for softener
for softener, in addition there is a siphon
in softener compartment
Adjusting detergent amount
The amount of washing detergent to be
used depends on the amount of laundry,
the degree of soiling and water hardness.
III
I
II
the detergent package carefully and follow
the dosage values.
dosage quantities recommended
on the detergent package to avoid
problems of excessive foam, poor
rinsing, financial savings and finally,
environmental protection.
Detergent, softener and other cleaning
agents
or lightly soiled clothes.
starting the washing programme.
the washing programme is running!
recommended dosage.
Using softeners
Pour the softener into the softener
compartment of the detergent drawer.
prewash, do not put any detergent
into the prewash compartment
(compartment nr. I).
package.
marking in the softener compartment.
put liquid detergent into the prewash
compartment (compartment nr. I).
it with water before putting it in the
detergent drawer.
Using liquid detergents
If the product contains a liquid
detergent cup:
prewash if you are using a detergent
bag or dispensing ball. Place the
detergent bag or the dispensing ball
directly among the laundry in the
machine.
liquid detergent cup in compartment nr.
“II”.
not forget to place the liquid detergent
cup into the main wash compartment
(compartment nr. II).
measuring cup and follow the
instructions on the package.
Choosing the detergent type
The type of detergent to be used depends
on the type and colour of the fabric.
package.
and white laundry.
dilute it with water before putting in the
detergent cup.
special detergents (liquid detergent,
wool shampoo, etc.) used solely for
delicate clothes.
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detergent between the laundry, close
to the lower part of the drum in future
washings.
Use the tablet or gel detergent without
selecting the prewash function.
C
Using starch
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dyestuff into the softener compartment
as instructed on the package.
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together in a washing cycle.
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a damp and clean cloth after using
starch.
Using bleaches
If the product does not contain a liquid
detergent cup:
tꢃ 4FMFDUꢃBꢃQSPHSBNNFꢃXJUIꢃQSFXBTIꢃ
and add the bleaching agent at the
beginning of the prewash. Do not put
detergent in the prewash compartment.
"TꢃBOꢃBMUFSOBUJWFꢃBQQMJDBUJPOꢈꢃTFMFDUꢃBꢃ
programme with extra rinse and add
the bleaching agent while the machine
is taking water from the detergent
compartment during first rinsing step.
tꢃ %PꢃOPUꢃVTFꢃCMFBDIJOHꢃBHFOUꢃBOEꢃ
detergent by mixing them.
tꢃ 6TFꢃKVTUꢃBꢃMJUUMFꢃBNPVOUꢃ BQQSPYꢆꢃꢄꢇꢃ
ml) of bleaching agent and rinse the
clothes very well as it causes skin
irritation. Do not pour the bleaching
agent onto the clothes and do not use
it for coloured clothes.
tꢃ %PꢃOPUꢃVTFꢃMJRVJEꢃEFUFSHFOUꢃGPSꢃUIFꢃ
prewash in a programme with prewash.
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measuring cup and follow the
instructions on the package.
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when used with Delayed Start function.
If you are going to use the Delayed
Start function, do not use liquid
detergent.
Using gel and tablet detergent
When using tablet, gel, etc. detergents,
read the manufacturer’s instructions on
the detergent package carefully and
follow the dosage values. If there is not
any instruction on the package, apply the
following.
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and your machine does not contain
a special liquid detergent cup, put
the gel detergent into the main wash
detergent compartment during first
water intake. If your machine contains
a liquid detergent cup, fill the detergent
into this cup before starting the
programme.
tꢃ *GꢃUIFꢃHFMꢃEFUFSHFOUꢃUIJDLOFTTꢃJTꢃOPUꢃ
fluidal or in the shape of capsule liquid
tablet, put it directly into the drum
before washing.
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follow the instructions on the package
and select a programme that washes
at a lower temperature.
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together with detergents; however,
if its thickness is not the same with
the detergent, put the detergent first
into the compartment nr. “II” in the
detergent drawer and wait until the
detergent flows while the machine
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agent from the same compartment
while the machine is still taking in water.
Using limescale remover
tꢃꢃ 8IFOꢃSFRVJSFEꢈꢃVTFꢃMJNFTDBMFꢃSFNPWFSTꢃ
manufactured specifically for washing
machines only.
tꢃꢃ "MXBZTꢃGPMMPXꢃJOTUSVDUJPOTꢃPOꢃUIFꢃ
package.
tꢃ 1VUꢃUBCMFUꢃEFUFSHFOUTꢃJOUPꢃUIFꢃNBJOꢃ
wash compartment (compartment
nr. II) or directly into the drum before
washing.
Tablet detergents may leave residues
in the detergent compartment. If you
encounter such a case, place the tablet
C
ꢁꢍ
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Tips for efficient washing
Clothes
Colours
Light colours and
whites
Delicates/
Woollens/Silks
Dark colours
(Recommended (Recommended
(Recommended
(Recommended
temperature
range based
temperature
range based
temperature range temperature range
based on soiling
level: 40-90C)
based on soiling level:
cold-40C)
on soiling level: on soiling level:
cold-40C)
cold-30C)
It may be
necessary to pre-
treat the stains of
perform prewash.
Powder and
Powder and
liquid detergents
recommended for
colours can be
used at dosages
recommended for
liquid detergents
recommended
for whites can be
used at dosages
recommended
for heavily soiled
clothes. It is
Liquid
Prefer liquid
detergents
produced for
detergents
suitable for
Heavily Soiled
heavily soiled clothes. colours and dark delicate clothes.
(difficult stains
such as grass,
coffee, fruits
and blood.)
It is recommended
to use powder
colours can be Woollen and silk
used at dosages clothes must
recommended be washed with
for heavily soiled special woollen
detergents to clean
clay and soil stains
recommended
to use powder
and the stains that are clothes.
detergents.
detergents to clean sensitive to bleaches.
clay and soil stains Use detergents
and the stains that without bleach.
are sensitive to
bleaches.
Powder and
Liquid
Prefer liquid
detergents
produced for
Powder and
liquid detergents
recommended for
colours can be
used at dosages
recommended for
normally soiled
clothes. Use
Normally Soiled
detergents
suitable for
liquid detergents
recommended
for whites can be
used at dosages
recommended for
normally soiled
clothes.
colours and dark delicate clothes.
colours can be Woollen and silk
used at dosages clothes must
recommended be washed with
for normally
soiled clothes.
(For example,
stains caused
by body on
collars and
cuffs)
special woollen
detergents.
detergents without
bleach.
Powder and
Liquid
Prefer liquid
detergents
produced for
Powder and
liquid detergents
recommended for
colours can be
used at dosages
recommended for
detergents
suitable for
liquid detergents
recommended
for whites can be
used at dosages
recommended for
Lightly Soiled
colours and dark delicate clothes.
colours can be Woollen and silk
used at dosages clothes must
(No visible
stains exist.)
lightly soiled clothes. recommended be washed with
lightly soiled clothes. Use detergents
without bleach.
for lightly soiled special woollen
clothes. detergents.
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1
2
6
7
8
4
5
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water temperature may differ from the
declared cycle temperature. Programme
duration may automatically be shortened
during later stages of the programme if you
wash less amount (e.g. ½ capacity or less)
of laundry. In this case energy and water
consumption will be further decreased
giving you the opportunity for a more
economical wash. This feature is available
for certain models having remaining time
display.
Preparing the machine
connected tightly.
2. Plug in your machine.
3. Turn the tap on completely.
Programme selection
the type, quantity and soiling degree
of the laundry in accordance with the
"Programme and consumption table"
and the temperature table below.
Use this programme to wash your synthetic
clothes (shirts, blouses, synthetic/cotton
blends, etc.). It washes with a gentle action
and has a shorter washing cycle compared
to the Cottons programme.
Heavily soiled white cottons
90˚C
and linens. (coffee table
covers, tableclothes, towels,
bed sheets, etc.)
For curtains and tulle, use the Synthetic
Normally soiled, coloured,
fade proof cottons or
synthetic clothes (shirt,
pyjamas
and lightly soiled white
linens (underwear, etc.)
excessive foaming, wash the nets/tulle
by putting little amount of detergent into
the main wash compartment. Do not put
detergent in the prewash compartment.
60˚C
Blended laundry including
delicate textile (net curtains,
etc.), synthetics and
woollens.
Use this programme to wash your woollen
clothes. Select the appropriate temperature
complying with the tags of your clothes.
Use appropriate detergents for woollens.
Additional programmes
30˚C-
Cold
2. Select the desired programme with the
Programme Selection button.
Programmes are limited with the
highest spin speed appropriate for that
particular type of fabric.
For special cases, additional programmes
are available in the machine.
according to the model of the machine.
When selecting a programme, always
consider the type of fabric, colour,
degree of soiling and permissible water
temperature.
Use this programme to wash your delicate
clothes. It washes with a gentle action
without any interim spin compared to the
Synthetics programme.
temperature. Higher temperature
means higher power consumption.
For further programme details, see
"Programme and consumption table".
Use this programme to wash your woollen/
delicate clothes that bear “not machine-
washable” tags and for which hand wash
is recommended. It washes laundry with
a very gentle washing action to not to
damage clothes.
Main programmes
Depending on the type of fabric, use the
following main programmes.
Use this programme to wash your little
amount of lightly soiled cotton clothes in a
short time (30 minutes).
You may wash your normally soiled
durable cotton and linen laundry in this
programme with the highest energy and
water saving compared to all other wash
Use this programme to wash your laundry
for which you cannot use Cottons 60 °C
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programme. It gives the same result with
the Cottons 60 °C programme by washing
energy saving.
Special programmes
For specific applications, select any of the
following programmes.
Use this programme when you want to
rinse or starch separately.
Use this programme to apply an additional
spin cycle for your laundry or to drain the
water in the machine.
Before selecting this programme, select the
desired spin speed and press Start / Pause
/ Cancel button. First, the machine will
drain the water inside of it. Then, it will spin
the laundry with the set spin speed and
drain the water coming out of them.
If you wish to drain water only without
spinning your laundry, select the
Spin + Drain programme and then select
the "No Spin" function with the help of Spin
the model of your machine and press Start
/ Pause button.
If your machine is not equipped
No Spin auxiliary function and if you wish to
drain the water only without spinning your
laundry, select the Spin + Drain programme
and press Start / Pause button. Machine
will switch to spin step once it completes
pump step. Press Start / Pause / Cancel
button to stop the machine as soon as you
see the drum rotating.
Use a lower spin speed for delicate
laundries.
Spin speed selection
In models equipped with Spin Speed
laundry at the desired speed by using this
button.
In models not equipped with Spin Speed
at the recommended speed for the
selected programme.
If you wish to take out your laundry
without spinning, switch the Spin
position.
20
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Programme
Cottons
90
60**
40
40
60
40
30
30
40
30
30
5
5
133
145
142
165
113
125
95
45
49
49
45
52
52
52
45
45
32
43
1.65
0.73
0.69
0.78
0.92
0.56
0.30
0.36
0.36
0.21
0.17
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Cottons
Cottons
5
A Class 40
5
Synthetics
Synthetics
Synthetics
Delicate
2.5
2.5
2.5
2
•
•
•
•
•
•
•
•
•
•
•
•
•
65
Woollens
Hand wash
Mini
1.5
1
60
45
2.5
30
• : Selectable
* :Automatically selected, no canceling.
** : Energy Label programme (EN 60456 Ed.3)
*** : If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin speed.
** “Cotton eco 40°C and Cotton eco 60°C are standard cycles.”These cycles are known as ‘40°C cotton standard cycle’ and
‘60°C cotton standard cycle’ and indicated with the symbols on the panel.
The auxiliary functions in the table may vary according to the model of your machine.
Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient
temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage.
You can see the washing time of the programme you have selected on the display of the machine. It is normal that small
differences may occur between the time shown on the display and the real washing time.
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In models equipped with Spin Speed
Auxiliary function selection
Select the desired auxiliary functions before
starting the programme. Furthermore, you
can also select or cancel auxiliary functions
that are suitable to the running programme
without pressing the Start / Pause / Cancel
button when the machine is operating. For
this, the machine must be in a step before
the auxiliary function you are going to
select or cancel.
and press Start / Pause / Cancel button if
you want to spin the laundry held in water.
In models not equipped with Spin Speed
Adjustment button, select Spin+Drain
programme if you want to spin your laundry
held in water.
In these models, you need to stop the
machine by pressing Start / Pause /
Cancel button before switching to spin
step and after drain step is completed
and the water in the machine is
drained. Thus, water inside the
If the auxiliary function cannot be selected
or cancelled, light of the relevant auxiliary
function will blink 3 times to warn the user.
Some functions cannot be selected
together. If a second auxiliary function
conflicting with the first one is selected
before starting the machine, the
machine is drained and your laundry is
not spun.
Use this function if you want to wash your
laundry in cold water.
function selected first will be canceled
and the second auxiliary function
selection will remain active.
Use this function if you do not want
your clothes be spun at the end of the
programme.
compatible with the programme cannot
be selected. (See "Programme and
consumption table")
This function allows spinning of laundry at a
speed lower than the maximum spin speed
of the machine.
according to the model of the machine.
spin speed will be limited to the minimum
speed specified on the control panel.
soiled laundry. Not using the Prewash will
save energy, water, detergent and time.
Starting the programme
excessive foaming, wash the nets/tulle
by putting little amount of detergent
into the main wash compartment.
Do not put detergent in the prewash
compartment.
start the programme.
2. Start / Pause / Cancel button lights up
to indicate that the programme has
started.
3. Loading door is locked and Loading
Door light turns off.
This function enables the machine to
make another rinsing in addition to the one
already made after the main wash. Thus,
the risk for sensitive skins (babies, allergic
skins, etc.) to be effected by the minimal
detergent remnants on the laundry can be
reduced.
Child Lock
Use Child Lock function to prevent children
from tampering with the machine. Thus
you can avoid any changes in a running
programme.
You can switch on and off the machine
with On / Off button when the Child
Lock is active. When you switch on the
machine again, programme will resume
from where it has stopped with the
child lock enabled.
If you are not going to unload your
clothes immediately after the programme
completes, you can use rinse hold function
to keep your laundry in the final rinsing
water in order to prevent them from getting
wrinkled when there is no water in the
machine.
To activate the Child Lock:
st and 2nd
Function buttons for 3 seconds
22
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simultaneously after washing programme
Even if you select a new programme
by changing the position of the
Programme Selection knob while the
machine is running or in Pause mode,
the programme selected first will
continue. You must cancel the current
programme to change the washing
programme. See "Cancelling the
programme".
light flashes continuously.
To deactivate the Child Lock:
Child lock must be deactivated to start a
new programme after the programme has
finished or to interrupt a running programme.
st and 2nd
Function buttons for 3 seconds
simultaneously to disable child lock.
Changing the auxiliary function, speed
and temperature
Depending on the step the programme has
reached, you may cancel or activate the
Progress of programme
Progress of a running programme can
be followed from the Programme Follow-
selection".
programme step, the relevant indicator light
will turn on and light of the completed step
will turn off.
You can also change the speed and
temperature settings; see, "Spin speed
selection" and "Temperature selection".
To change the auxiliary function, speed and
temperature settings while a programme is
running, you need to switch the machine to
Pause mode. Press Start / Pause / Cancel
button to switch the machine into Pause
mode. In this case, Start / Pause / Cancel
light flashes.
Adding or taking out laundry
switch the machine to pause mode.
2. Wait until the Loading Door can be
opened.
If the machine does not pass to the
If the Loading Door light does not
might be active or the automatic
unbalanced load detection system
might be activated due to the
unbalanced distribution of the laundry
in the machine.
the water level in the machine is not
suitable and laundry cannot be added.
You can resume the programme by
pressing Start / Pause / Cancel button.
3. Open the Loading Door and add or
take out the laundry.
Loading door lock
There is a locking system on the loading
door of the machine that prevents opening
of the door in cases when the water level is
unsuitable.
temperature and speed settings if
necessary.
6. Press Start / Pause / Cancel button to
start the machine.
When machine is switched to Pause mode,
it checks the level of the water inside. If
the level is suitable, Loading Door light
the loading door can be opened.
If the Loading Door light is not on, Loading
Door cannot be opened. If you are obliged
to open the Loading Door while the
Loading Door light is off, you must cancel
the current programme; see "Cancelling the
programme".
Changing the selections after
programme has started
To change your settings after the programme
has started, you have to switch the
machine to Pause mode first.
23
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Cancelling the programme
Press and hold Start / Pause / Cancel
button for 3 seconds to cancel the current
machine can drain the water inside it or
can take in and drain water up to 3 times
to cool down the laundry. Washing and End
lights turn on.
Once draining is complete, Start / Pause
/ Cancel and Washing lights turn off, and
Loading Door light starts flashing.
When the Loading Door is unlatched,
Loading Door light turns on and remains lit.
In this case, you can select and start the
new programme.
End of programme
End light in the programme follow-up
indicator will light up once the programme
comes to an end.
machine.
2. Take out your laundry and close the
loading door. Your machine is ready for
the next washing cycle.
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6 Maintenance and cleaning
inside of the bellow with a clean piece of
cloth after the programme has come to an
end.
Service life of the product extends and
frequently faced problems decrease if
cleaned at regular intervals.
Cleaning the detergent drawer
2 months.
Use an anti-limescale suitable for the
washing machines.
Clean the detergent drawer at regular
as shown below in order to prevent
accumulation of powder detergent in time.
foreign substance is left in the drum.
in the softener compartment and pull
towards you until the compartment is
removed from the machine.
If more than normal amount of water
and softener mixture starts to gather in
the softener compartment, the siphon
must be cleaned.
If the holes on the bellow shown in the
figure is blocked, open the holes using a
toothpick.
Foreign metal substances in your
machine will cause rust stains. Clean
the stains on the drum surface by using
cleaning agents for stainless steel.
Never use steel wool or wire wool.
2. Wash the detergent drawer and the
siphon with plenty of lukewarm water
in a washbasin. Wear protective gloves
or use an appropriate brush to avoid
touching of the residues in the drawer
with your skin when cleaning.
3. Insert the drawer back into its place
after cleaning and make sure that it is
seated well.
Cleaning the body and
control panel
Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean
the control panel.
Cleaning the loading
door and the drum
Never use sponge or scrub materials.
These will damage the painted and
plastic surfaces.
may accumulate in your machine in time
and may cause unpleasant odours and
washing complaints. To avoid this, use
the Drum Cleaning programme. If your
machine is not featured with Drum Cleaning
programme, use Cottons-90 programme
Cleaning the water intake filters
There is a filter at the end of each water
intake valve at the rear of the machine
and also at the end of each water intake
hose where they are connected to the tap.
These filters prevent foreign substances
and dirt in the water to enter the washing
machine. Filters should be cleaned as they
do get dirty.
auxiliary functions as well. Before starting
the programme,put max.100 g of anti-
limescale powder into the main wash
detergent compartment (compartment nr. II).
If the anti-limescale is in tablet form, put only
one tablet into compartment nr. II. Dry the
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the water in the machine cools down.
2. Open the filter cap.
If the filter cap is composed of two
pieces, press the tab on the filter cap
downwards and pull the piece out
towards yourself.
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hoses to access the filters on the water
intake valves. Clean them with an
appropriate brush. If the filters are too
dirty, take them out by means of pliers
and clean them.
If the filter cap is one piece, pull the cap
from both sides at the top to open.
3. Take out the filters on the flat ends of
the water intake hoses together with
the gaskets and clean thoroughly under
running water.
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in their places and tighten the hose
nuts by hand.
You can remove the filter cover by
Draining remaining water and
C
slightly pushing downwards with a thin
plastic tipped tool, through the gap
above the filter cover. Do not use metal
tipped tools to remove the cover.
3. Some of our products have emergency
draining hose and some does not have.
Follow the steps below to discharge
the water.
cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and
fabric fibers clogging the pump impeller
during discharge of washing water. Thus,
the water will be discharged without any
problem and the service life of the pump
will extend.
If the machine fails to drain water, the
pump filter is clogged. Filter must be
cleaned whenever it is clogged or in every
3 months. Water must be drained off first
to clean the pump filter.
Discharging the water when the product
has an emergency draining hose:
In addition, prior to transporting the
machine (eg., when moving to another
house) and in case of freezing of the water,
water may have to be drained completely.
Foreign substances left in the pump
filter may damage your machine or may
cause noise problem.
A
a. Pull the emergency draining hose out
from its seat
In order to clean the dirty filter and
discharge the water:
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supply power.
b. Place a large container at the end
of the hose. Drain the water into the
container by pulling out the plug at the
end of the hose. When the container
is full, block the inlet of the hose by
SFQMBDJOHꢃUIFꢃQMVHꢆꢃ"GUFSꢃUIFꢃDPOUBJOFSꢃ
Temperature of the water inside the
machine may rise up to 90 ºC. To avoid
burning risk, filter must be cleaned after
A
26
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is emptied, repeat the above procedure
to drain the water in the machine
completely.
c. When draining of water is finished,
close the end by the plug again and fix
the hose in its place.
d. Turn the pump filter to take it out.
Discharging the water when the product
does not have an emergency draining
hose:
a. Place a large container in front of the
filter to catch water from the filter.
b. Loosen pump filter (anticlockwise) until
water starts to flow. Fill the flowing
water into the container you have
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a piece of cloth handy to absorb any
spilled water.
c. When the water inside the machine is
finished, take out the filter completely
by turning it.
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well as fibers, if any, around the pump
impeller region.
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A
be sure to fit the filter into its housing
in the pump. Never force the filter
while installing it into its housing. Seat
the filter into its place completely.
Otherwise, water may leak from the
filter cap.
6. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
close.
ꢉꢅ
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7 Troubleshooting
Programme cannot be started or selected.
Press and hold Start / Pause / Cancel
button for 3 seconds to reset the machine to factory settings. (See "Cancelling the
programme")
Water in the machine.
This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the washing machine.
Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
Make sure that the pump filter is
completely closed.
Machine does not fill with water.
Open the inlet water taps fully.
Flatten the water inlet hose.
Clean the water inlet filter.
Close the Loading Door.
Machine does not drain water.
Clean or flatten the hose.
Clean the pump filter.
Machine vibrates or makes noise.
Adjust the feet to level the machine.
Clean the pump
filter.
Remove the transportation
safety bolts.
Add more laundry to the
machine.
Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in the
machine.
Make sure that the machine is not
leaning on anything.
Machine stopped shortly after the programme started.
It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
Connect the water draining
hose as described in the operation manual.
No water can be seen in the machine during washing.
The water level is not visible from outside of the washing machine. This is not a
failure.
28
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Loading door cannot be opened.
tꢃ %PPSꢃMPDLꢃJTꢃBDUJWBUFEꢃCFDBVTFꢃPGꢃUIFꢃXBUFSꢃMFWFMꢃJOꢃUIFꢃNBDIJOFꢆꢃꢏꢏꢏꢃDrain the
water by running the Pump or Spin programme.
tꢃ .BDIJOFꢃJTꢃIFBUJOHꢃVQꢃUIFꢃXBUFSꢃPSꢃJUꢃJTꢃBUꢃUIFꢃTQJOOJOHꢃDZDMFꢆꢃꢏꢏꢏꢃWait until the
programme completes.
tꢃ $IJMEꢃMPDLꢃJTꢃFOHBHFEꢆꢃ%PPSꢃMPDLꢃXJMMꢃCFꢃEFBDUJWBUFEꢃBꢃDPVQMFꢃPGꢃNJOVUFTꢃBGUFSꢃ
UIFꢃQSPHSBNNFꢃIBTꢃDPNFꢃUPꢃBOꢃFOEꢆꢃꢏꢏꢏꢃWait for a couple of minutes for
deactivation of the door lock.
Washing takes longer time than the one specified in the manual.
tꢃ 8BUFSꢃQSFTTVSFꢃJTꢃMPXꢆꢃꢏꢏꢏꢃMachine waits until taking in adequate amount of
water to prevent poor washing quality due to the decreased amount of water.
Therefore, the washing time extends.
tꢃ 7PMUBHFꢃNJHIUꢃCFꢃMPXꢆꢃꢏꢏꢏꢃWashing time is prolonged to avoid poor washing
results when the supply voltage is low.
tꢃ *OQVUꢃUFNQFSBUVSFꢃPGꢃXBUFSꢃNJHIUꢃCFꢃMPXꢆꢃꢏꢏꢏꢃRequired time to heat up the water
extends in cold seasons. Also, washing time can be lengthened to avoid poor
washing results.
tꢃ /VNCFSꢃPGꢃSJOTFTꢃBOEꢐPSꢃBNPVOUꢃPGꢃSJOTFꢃXBUFSꢃNJHIUꢃIBWFꢃJODSFBTFEꢆꢃꢏꢏꢏꢃ
Machine increases the amount of rinse water when good rinsing is needed and
adds an extra rinsing step if necessary.
tꢃ &YDFTTJWFꢃGPBNꢃNJHIUꢃIBWFꢃPDDVSSFEꢃBOEꢃBVUPNBUJDꢃGPBNꢃBCTPSQUJPOꢃTZTUFNꢃ
NJHIUꢃIBWFꢃCFFOꢃBDUJWBUFEꢃEVFꢃUPꢃUPPꢃNVDIꢃEFUFSHFOUꢃVTBHFꢆꢃꢏꢏꢏꢃUse
recommended amount of detergent.
Machine does not switch to spinning step when the laundry is not evenly
C
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown. (On models with display)
tꢃ 5JNFSꢃNBZꢃTUPQꢃEVSJOHꢃXBUFSꢃJOUBLFꢆꢃꢏꢏꢏꢃTimer indicator will not countdown until
the machine takes in adequate amount of water. The machine will wait until there
is sufficient amount of water to avoid poor washing results due to lack of water.
Timer indicator will resume countdown after this.
tꢃ 5JNFSꢃNBZꢃTUPQꢃEVSJOHꢃIFBUJOHꢃTUFQꢆꢃꢏꢏꢏꢃTimer indicator will not countdown until
the machine reaches the selected temperature.
tꢃ 5JNFSꢃNBZꢃTUPQꢃEVSJOHꢃTQJOOJOHꢃTUFQꢆꢃꢏꢏꢏꢃAutomatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the
drum.
Machine does not switch to spinning step when the laundry is not evenly
C
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown.
tꢃ 5IFSFꢃNJHIUꢃCFꢃBOꢃJNCBMBODFꢃPGꢃMBVOESZꢃJOꢃUIFꢃNBDIJOFꢆꢃꢏꢏꢏꢃAutomatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
C
29
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Machine does not switch to spinning step.
Automatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Check the filter
and the draining hose.
Use
recommended amount of detergent.
Washing performance is poor: Laundry turns grey.
Use
the recommended amount of detergent appropriate for water hardness and the
laundry.
Select the proper temperature for the laundry to be washed.
Using insufficient
amount of detergent with hard water causes the soil to stick on the cloth and this
turns the cloth into grey in time. It is difficult to eliminate greying once it happens.
Use the recommended amount of detergent appropriate for water hardness and
the laundry.
Use the recommended amount of detergent
appropriate for water hardness and the laundry.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Stains persist or the laundry is not whitened.
Use recommended amount of
detergent appropriate for the laundry.
Do not load the machine in excess. Load
with amounts recommended in the "Programme and consumption table".
Select the proper
programme and temperature for the laundry to be washed.
Use original detergent appropriate for the
machine.
Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Oily stains appeared on the laundry.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly.
Leave the
detergent drawer as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria cannot occur in the
machine.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
30
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Colour of the clothes faded.
tꢃ &YDFTTJWFꢃMBVOESZꢃXBTꢃMPBEFEꢃJOꢆꢃꢏꢏꢏꢃDo not load the machine in excess.
tꢃ %FUFSHFOUꢃJOꢃVTFꢃJTꢃEBNQꢆꢃꢏꢏꢏꢃKeep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
tꢃ "ꢃIJHIFSꢃUFNQFSBUVSFꢃJTꢃTFMFDUFEꢆꢃꢏꢏꢏꢃSelect the proper programme and
temperature according to the type and soiling degree of the laundry.
tꢃ 3FHVMBSꢃESVNꢃDMFBOJOHꢃJTꢃOPUꢃBQQMJFEꢆꢃꢏꢏꢏꢃClean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
It does not rinse well.
tꢃ 5IFꢃBNPVOUꢈꢃCSBOEꢃBOEꢃTUPSBHFꢃDPOEJUJPOTꢃPGꢃUIFꢃEFUFSHFOUꢃVTFEꢃBSFꢃ
JOBQQSPQSJBUFꢆꢃꢏꢏꢏꢃUse a detergent appropriate for the washing machine and
your laundry. Keep detergents closed in an environment free of humidity and do
not expose them to excessive temperatures.
tꢃ %FUFSHFOUꢃJTꢃQVUꢃJOꢃUIFꢃXSPOHꢃDPNQBSUNFOUꢆꢃꢏꢏꢏꢃIf detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
tꢃ 1VNQꢃGJMUFSꢃJTꢃDMPHHFEꢆꢃꢏꢏꢏꢃCheck the filter.
tꢃ %SBJOꢃIPTFꢃJTꢃGPMEFEꢆꢃꢏꢏꢏꢃCheck the drain hose.
Laundry became stiff after washing.
tꢃ *OTVGGJDJFOUꢃBNPVOUꢃPGꢃEFUFSHFOUꢃJTꢃVTFEꢆꢃꢏꢏꢏꢃUsing insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in time.
Use appropriate amount of detergent according to the water hardness.
tꢃ %FUFSHFOUꢃJTꢃQVUꢃJOꢃUIFꢃXSPOHꢃDPNQBSUNFOUꢆꢃꢏꢏꢏꢃIf detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
tꢃ %FUFSHFOUꢃNJHIUꢃCFꢃNJYFEꢃXJUIꢃUIFꢃTPGUFOFSꢆꢃꢏꢏꢏꢃDo not mix the softener with
detergent. Wash and clean the dispenser with hot water.
tꢃ 3FHVMBSꢃESVNꢃDMFBOJOHꢃJTꢃOPUꢃBQQMJFEꢆꢃꢏꢏꢏꢃClean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Laundry does not smell like the softener.
tꢃ %FUFSHFOUꢃJTꢃQVUꢃJOꢃUIFꢃXSPOHꢃDPNQBSUNFOUꢆꢃꢏꢏꢏꢃIf detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Wash and clean the dispenser with
hot water. Put the detergent in the correct compartment.
tꢃ %FUFSHFOUꢃNJHIUꢃCFꢃNJYFEꢃXJUIꢃUIFꢃTPGUFOFSꢆꢃꢏꢏꢏꢃDo not mix the softener with
detergent. Wash and clean the dispenser with hot water.
tꢃ 3FHVMBSꢃESVNꢃDMFBOJOHꢃJTꢃOPUꢃBQQMJFEꢆꢃꢏꢏꢏꢃClean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
ꢊꢁ
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Detergent residue in the detergent drawer.
Dry the detergent drawer before putting in
detergent.
Keep detergents closed in an environment free
of humidity and do not expose them to excessive temperatures.
Check the water pressure.
Check the holes
and clean if they are clogged.
Service Agent.
Call the Authorised
Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
There is detergent left on the laundry.
Do not load the machine in excess.
Select the proper
programme and temperature for the laundry to be washed.
Select the proper detergent for the laundry to be
washed.
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Too much foam forms in the machine.
Use
detergents appropriate for the washing machine.
Use only sufficient amount of
detergent.
Store detergent in a closed
and dry location. Do not store in excessively hot places.
Use smaller amounts of detergent for this type of item.
Put the detergent in the correct
compartment.
detergent dispenser. Call the Authorised Service Agent.
There may be problem in the valves or in the
Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
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Foam is overflowing from the detergent drawer.
Mix 1 tablespoonful softener and ½ l water and
pour into the main wash compartment of the detergent drawer.
Put detergent into the machine suitable for the programmes and maximum loads
indicated in the “Programme and consumption table”. When you use additional
chemicals (stain removers, bleaches and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme
Use recommended
amount of detergent.
Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
If you cannot eliminate the problem although you follow the instructions in this section,
consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional
product yourself.
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8 Guarantee
Your new Beko product is guaranteed
against the cost of breakdown repairs
for twelve months from the date of the
original purchase.
Booklet provided.
is recommended for all Washing
Machines, Dishwashers and Electric
Cookers
What is covered?
a Gas Safe (or BORD GAIS) registered
Gas Installer.
materials, defective components or
manufacturing defect.
parts, but excluding consumable
items.
new products and is not transferable if
the product is resold.
repairer to carry out the repair.
What is not covered?
incidental or consequential damages.
diminish your statutory or legal rights.
or misuse and abuse.
including knobs, flaps, handles or
container lids.
Should you experience any difficulty in
obtaining service please contact the Beko
Customer Help-Line.
including but not limited to, ice trays,
scrapers, cutlery baskets, filters and
light bulbs.
e-mail:[email protected]
unauthorised repair or inexpert
installation that fails to meet the
requirements contained in the user
instruction book.
commercial or non-residential
household premises.
fridge/freezers. (Food loss insurance is
often included within your household
contents insurance policy, or may be
available separately from your retailer).
Important notes.
built for domestic household use only.
product is installed or used in
commercial or non-residential
domestic household premises.
installed, located and operated in
accordance with the instructions
contained in the User Instructions
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9 Service
Please keep your purchase receipt or
other proof of purchase in a safe place;
you will need to have it should the product
require attention under guarantee.
service can be obtained at a charge.
Should you experience any difficulty in
obtaining service please contact the Beko
Customer Help-Line.
5FMꢑꢃꢃꢇꢓꢀꢄꢃꢍꢇꢇꢃꢀꢔꢁꢁꢃ
e-mail:[email protected]
You should also complete the details
below; it will help us assist you when
requesting service. (The model number
is printed on the Instruction Booklet and
UIFꢃTFSJBMꢃOVNCFSꢃJTꢃQSJOUFEꢃPOꢃUIFꢃ3BUJOHꢃ
Label affixed to the appliance)
Model No:
Serial No:
3FUBJMFSꢑ
Date of purchase:
For service under guarantee simply
telephone the appropriate number below
UK Mainland & Northern Ireland
'SJEHFTꢃꢒꢃ'SFF[FSTꢃ
&MFDUSJDꢃ$PPLFSTꢃꢃ
(BTꢃꢒꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃꢃ
Dual Fuel Cookers
ꢇꢓꢀꢄꢃꢍꢇꢇꢃꢀꢔꢇꢊ
ꢇꢓꢀꢄꢃꢍꢇꢇꢃꢀꢔꢇꢉ
ꢇꢓꢀꢄꢃꢍꢇꢇꢃꢀꢔꢇꢄ
8BTIJOHꢃ.BDIJOFTꢃꢒꢃ
Dishwashers
ꢇꢓꢀꢄꢃꢍꢇꢇꢃꢀꢔꢇꢍ
Republic of Ireland
"MMꢃ3FGSJHFSBUJPOꢈꢃꢃ
"MMꢃ$PPLFSTꢃ
ꢇꢁꢃꢓꢍꢉꢃꢊꢀꢁꢁ
Washing Machines & Dishwashers
Before requesting service please
check the trouble-shooting guide in the
Operating Instructions as a charge may be
levied where no fault is found even though
your product may still be under guarantee.
Service once the manufacturers
guarantee has expired.
If you have purchased an extended
guarantee please refer to the instructions
contained within the extended guarantee
agreement document. Otherwise please
call the appropriate number above where
ꢊꢄ
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