USER MANUAL
AXIS Q6042–S PTZ Dome Network Camera
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About this Document
•
Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See
This manual is intended for administrators and users of the AXIS
Q6042–S PTZ Dome Network Camera, and is applicable to firmware
5.55 and later. It includes instructions for using and managing the
product on your network. Previous experience of networking will be of
use when using this product. Some knowledge of UNIX or Linux-based
systems may also be beneficial, for developing shell scripts and
applications. Later versions of this document will be posted to the Axis
website, as required. See also the product’s online help, available via
the web-based interface.
•
•
Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
A copy of the original declaration of conformity may be obtained from
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable
standards for:
•
Radio frequency emission when installed according to the
instructions and used in its intended environment.
Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.
Legal Considerations
Video surveillance can be regulated by laws that vary from country to
country. Check the laws in your local region before using this product
for surveillance purposes.
This product includes one (1) H.264 decoder license. To purchase
further licenses, contact your reseller.
•
USA
This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
Liability
Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.
The product shall be connected using a shielded network cable (STP)
that is properly grounded.
Canada
This Class A digital apparatus complies with Canadian ICES-003. The
product shall be connected using a shielded network cable (STP) that is
properly grounded.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
additional patents or pending patent applications in the US and other
countries.
Cet appareil numérique de la classe A est confome à la norme
NMB-003 du Canada. Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.
Europe
This digital equipment fulfills the requirements for RF emission
according to the Class A limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded. Notice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
www.opensource.apple.com/apsl). The source code is available from
This product fulfills the requirements for emission and immunity
according to EN 50121-4 and IEC 62236-4 railway applications.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments
Australia/New Zealand
This digital equipment fulfills the requirements for RF emission
according to the Class A limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded. Notice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
Equipment Modifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.
Trademark Acknowledgments
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnPTM is a
certification mark of the UPnPTM Implementers Corporation.
SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.
Japan
この装置は、クラスA 情
報技術装置です。この装置を家庭環
境で使用すると電波妨害 を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求され ることが
あります。 本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사
용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용
하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded
twisted pair) 케이블을 사용하여 제품을 연결 하십시오.
Regulatory Information
Europe
This product complies with the applicable CE marking directives
and harmonized standards:
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Safety
•
•
find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
This product complies with IEC/EN 60950-1 and IEC/EN 60950-22,
Safety of Information Technology Equipment. The product shall be
grounded either through a shielded network cable (STP) or other
appropriate method.
report problems to Axis support staff by logging in to your private
support area
•
•
chat with Axis support staff (selected countries only)
visit Axis Support at www.axis.com/techsup/
The power supply used with this product shall fulfill the requirements
for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS)
according to IEC/EN/UL 60950-1.
The power supply used with this product shall fulfill the requirements
for Safety Extra Low Voltage (SELV) according to IEC/EN/UL 60950-1.
Learn More!
webinars, tutorials and guides.
Battery
The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power
supply for its internal real-time clock (RTC). Under normal conditions
this battery will last for a minimum of five years.
Low battery power affects the operation of the RTC, causing it to reset
at every power-up. When the battery needs replacing, a log message
will appear in the product’s server report. For more information about
the server report, see the product´s setup pages or contact Axis support.
The battery should not be replaced unless required, but if the battery
assistance.
WARNING
• Risk of explosion if the battery is incorrectly replaced.
• Replace only with an identical battery or a battery which is
recommended by Axis.
• Dispose of used batteries according to local regulations or
the battery manufacturer's instructions.
Disposal and Recycling
When this product has reached the end of its useful life, dispose of
it according to local raws and regulations. For information about
your nearest designated collection point, contact your local authority
responsible for waste disposal. In accordance with local legislation,
penalties may be applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be disposed of
together with household or commercial waste. Directive 2012/19/EU
on waste electrical and electronic equipment (WEEE) is applicable in
the European Union member states. To prevent potential harm to
human health and the environment, the product must be disposed
of in an approved and environmentally safe recycling process. For
information about your nearest designated collection point, contact
your local authority responsible for waste disposal. Businesses should
contact the product supplier for information about how to dispose
of this product correctly.
This product complies with the requirements of Directive 2011/65/EU
on the restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS).
China
This product complies with the requirements of the legislative
act Administration on the Control of Pollution Caused by Electronic
Information Products (ACPEIP).
Contact Information
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
•
download user documentation and software updates
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AXIS Q6042–S PTZ Dome Network Camera
Table of Contents
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Converter Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Converter Switch Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Connector Dip Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
7
7
8
8
9
Media Converter Switch LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 17
Setting Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Autotracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSDI Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Shock Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting Up an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Multi-Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4
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AXIS Q6042–S PTZ Dome Network Camera
Table of Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 59
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Media Converter Switch Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
5
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AXIS Q6042–S PTZ Dome Network Camera
Hardware Overview
Hardware Overview
1
2
3
4
5
6
7
8
Mounting hole for sunshield (3x)
Pressure relief valve
Multiconnector
Hook for safety wire
Guide hole
Inlet valve
Mounting hole (3x)
Part number (P/N) & Serial number (S/N)
SD card slot (SDHC)
Status LED indicator
Control button
9
10
11
Pressurize the Camera (Recommended)
The camera housing can be filled with Nitrogen gas to prevent condensation.
The filling process is repeated three times, releasing the pressure between fillings, to make sure that all air and humidity is purged
from the housing.
Note
The camera housing has an pressure relief valve that limits the filling pressure to 0.5 bar (7 psi). During normal use the
pressure inside the camera housing may drop below that pressure. For full protection make sure that the pressure is above
0.2 bar (3 psi) .
1. Set the regulator gauge on the gas cylinder to 0.5 bar (7 psi).
2. Remove the caps from the inlet valve and the pressure relief valve.
3. Place the chuck on the inlet valve and press down to fill the camera with nitrogen.
4. When the pressure inside the camera housing reaches 0.5 bar (7 psi) the pressure relief valve will open. Place your hand
over the pressure relief valve to verify that the gas is flowing out.
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AXIS Q6042–S PTZ Dome Network Camera
Hardware Overview
5. Keep the gas flowing through the camera housing for one minute before removing the chuck from the inlet valve.
6. Lift the pressure relief valve to let the overpressure out of the camera unit.
7. Repeat the filling process a total of 3 times, leaving the the camera pressurized the last time.
8. Put the caps back on the inlet valve and the pressure relief valve.
Connectors and Buttons
For technical specifications, see page 62.
Multi-connector
Terminal connector for connecting the supplied media converter switch, which provides the following signals:
•
•
•
DC Power
Network (Ethernet 10/100Base-T)
Input/Output (I/O)
The supplied multi-connector cable is required in order to maintain the product’s IP rating, see Multi-Connector Cable, on page 57.
SD Card Slot
An SD card (not included) can be used for local recording with removable storage. For more information, see Technical Specifications.
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click Unmount.
Control Button
The control button is used for:
•
•
Resetting the product to factory default settings. See page 56.
Connecting to an AXIS Video Hosting System service. See page 49. To connect, press and hold the button for about 1
second until the Status LED flashes green.
•
Connecting to AXIS Internet Dynamic DNS Service. See page 49. To connect, press and hold the button for about 3 seconds.
LED Indicators
LED
Color
Indication
Status
Unlit
Connection and normal operation
Amber
Amber/red
Red
Steady during startup. Flashes during firmware upgrade.
Flashes amber/red if network connection is unavailable or lost.
Flashes red for firmware upgrade failure.
Green
Shows steady green for 10 seconds for normal operation after restart.
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AXIS Q6042–S PTZ Dome Network Camera
Hardware Overview
Media Converter Switch
1
2
3
4
5
6
7
8
Power connector (DC input)
Power connector (DC output)
Network connector (internal)
Network slot SFP (external) (2x)
Network connector RJ45 (external) (2x)
Camera LED indicator
Network LED indicator (4x)
Power LED indicator
Ground clip
9
10
11
12
13
I/O connector (internal)
I/O connector (external)
Multi-connector cable
Ground screw
Media Converter Switch Connectors
For technical specifications, see page 62.
NOTICE
The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting the
product to the network shall be intended for their specific use. Make sure that the network devices are installed in
accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic
Important
The media converter switch does not support hotswapping. Disconnect power from the switch before swapping cameras. An
attempt to hotswap could cause the switch to freeze, in which case it must be restarted.
Power connector (DC input) - 2-pin terminal block for power input.
Power connector (DC output) - Two 2-pin terminal block for power output (pin 4 is not used).
Network connector RJ45 (external) - Two RJ45 connectors (10/100Base-T) for network connectivity.
8
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AXIS Q6042–S PTZ Dome Network Camera
Hardware Overview
Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity.
Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector
Dip Switches.
Dip switch position
Description of use
B
A
C
When connecting to the network, directly or through a router or network
switch.
Default (middle)
Left
When connecting to a camera or a device that is not intended for viewing
data.
Right
When connecting to another media converter switch.
Network connector (internal) - Two 2-pin Ethernet terminal blocks.
I/O connector (external) - 6-pin configurable I/O terminal block, which is connected to the camera through the multi-connector
cable. Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse
recording and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the
interface to:
•
Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated
by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule.
The output will show as active (shown under System Options > Port & Devices > Port Status) if the alarm
device is activated.
•
Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for
example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and
the input becomes active (shown under System Options > Port & Devices > Port Status).
I/O connector (internal) - 2–pin I/O terminal block.
Network Connector Dip Switches
Important
Always use the default dip switch setting (position B) if the relationship between devices in the system is not defined.
The camera attaches a particular VLAN tag to all its forwarded multicast packages. The media converter switch manages how these
multicast packages are forwarded between cameras, media converter switches and other network devices. This especially useful when
connecting the camera and media converter switch to the network in a daisy chain.
By changing the position of the dip switches, each network connector port in the media converter switch can be configured
to manage multicasts in three different ways.
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AXIS Q6042–S PTZ Dome Network Camera
Hardware Overview
Dip switch position
Description
B
A
C
Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the
network, directly or through a router or network switch.
Default (middle)
Left
Block multicast packages that have a VLAN tag. Use this setting when connecting to a device that is
not intended for multicast viewing.
Right
Forward multicast packages with a VLAN tag. Use this setting when connecting to another media
converter switch.
VLAN tags are used to create independent logical networks, virtual local area networks (VLANs), within a physical network. Multiple
media converter switches that are connected to each other in a daisy chain are members of the same VLAN. The media converter
switches tag the multicast packages moving between them so that the next media converter switch in line knows the destination of
the packages. In other words, the VLAN tag serves as a VLAN identifier. VLAN tagging should only be used when using multiple
cameras and media converter switches because forwarding multicast packages with a VLAN tag only serves a purpose when the port
is connected to another media converter switch, which might be connected to potential viewers.
Note
When connecting an outgoing media converter switch network connector to another type of network device, set the dip
switch to position A to protect the device from multicast traffic.
Media Converter Switch LED Indicators
LED
Color
Unlit
Indication
Power
DC power unconnected or current protection engaged (power overload)
DC power connected.
Green
Amber
Green
Green
10 Mbit connection. Flashes during activity.
100/1000 Mbit connection. Flashes during activity.
100 Mbit connection. Flashes during activity.
Network (4x)
Camera
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AXIS Q6042–S PTZ Dome Network Camera
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 62.
To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.
The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTimeTM is also supported for viewing H.264 streams.
• If your computer restricts the use of additional software components, the product can be configured to use a Java applet
for viewing Motion JPEG.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to
discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address
and Access the Video Stream on Axis Support web at www.axis.com/techsup
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
4. The product’s Live View page opens in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in
your own Live View page.
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AXIS Q6042–S PTZ Dome Network Camera
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, see NAT traversal (port mapping) for IPv4, on page 50. See also AXIS Internet Dynamic DNS Service
For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Set the Root Password
To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root
Password dialog, which opens when the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be
To set the password via a standard HTTP connection, enter it directly in the dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Use HTTPS.
A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the
password can now be set securely.
2. Enter a password and then re-enter it to confirm the spelling.
3. Click OK. The password has now been configured.
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AXIS Q6042–S PTZ Dome Network Camera
Accessing the Product
The Live View Page
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.
Controls on the Live View Page
Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how
to configure stream profiles, see page 21.
Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable
and configure output buttons, see page 27.
Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information
about how to enable and configure output buttons, see page 27.
The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.
Enable or disable the Gatekeeper by selecting On or Off from the drop-down list. Read more about the Gatekeeper
on page 30.
Manual Trigger
The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to
validate actions during product installation and configuration.
To configure the manual trigger:
1. Go to Setup > Events.
2. Click Add to add a new action rule.
3. From the Trigger drop-down list, select Input Signal.
4. From the second drop-down list, select Manual Trigger.
5. Select the desired action and configure the other settings as required.
To show the manual trigger buttons in the Live View page:
1. Go to Setup > Live View Layout.
2. Under Action Buttons, select Show manual trigger button.
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AXIS Q6042–S PTZ Dome Network Camera
Accessing the Product
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 16 for more
information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified
in the AMC Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the current video stream. The location where the recording is saved can be specified in
the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position. The center mode
button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding
the area to be magnified. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
Select a recorded tour and click
to play a previously recorded tour and click
to stop. See
Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions,
on page 29.
Click the Start Auto Track button to start autotracking directly from the Live View page. See
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AXIS Q6042–S PTZ Dome Network Camera
Accessing the Product
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the
focus bar will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking
the Ctrl panel button (see above).
Iris bar – Click on a position on the iris bar to change the degree to which the iris is opened. This will disable the
product’s auto iris. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
Brightness bar – Click on a position on the brightness bar to adjust the image brightness. This setting will not be saved.
To make a saved change, go to Setup > Video > Camera Settings > Brightness and adjust the brightness.
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AXIS Q6042–S PTZ Dome Network Camera
Media Streams
Media Streams
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the
type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles.
Other applications and clients can access video streams directly, without going via the Live View page.
How to Stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewalls to allow RTSP traffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Multicast RTP
This method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
MJPEG
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
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AXIS Q6042–S PTZ Dome Network Camera
Media Streams
The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more
information.
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:
•
•
Windows Control Panel (from the Start menu)
Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the following ways:
•
Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection
to the browser and sends data as and when required, for as long as required.
•
•
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
-
-
-
-
Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
Multicast: axrtpm://<ip>/axis-media/media.amp
•
QuickTimeTM. The following paths can be used:
-
-
rtsp://<ip>/axis-media/media.amp
rtsp://<ip>/axis-media/media.3gp
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AXIS Q6042–S PTZ Dome Network Camera
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
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AXIS Q6042–S PTZ Dome Network Camera
Setting Up the Product
Setting Up the Product
The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
•
•
Administrators have unrestricted access to all settings.
Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings that should be made before using the Axis product:
1. Users. See page 45.
2. TCP/IP. See page 47.
3. Date & Time. See page 47.
4. Video Stream. See page 20.
The Basic Setup menu can be disabled from System Options > Security > Users.
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AXIS Q6042–S PTZ Dome Network Camera
Video
Video
It is possible to configure the following video features in your Axis product:
•
•
•
•
•
Video stream. See page 20.
Stream profiles. See page 21.
Camera settings. See page 22.
Overlay image. See page 23.
Privacy mask. See page 24.
Video Stream
You can define the following video stream settings from Video > Video Stream:
•
•
•
Image. See page 21.
H.264. See page 21.
MJPEG. See page 21.
Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a
requirement that the image is a certain size, for example in face recognition.
The pixel counter can be accessed from:
•
•
Video > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle
in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height
fields and click Apply.
The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse
to move and resize the rectangle.
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AXIS Q6042–S PTZ Dome Network Camera
Video
Image
The default image settings can be configured under Video> Video Stream. Select the Image tab.
The following settings are available:
•
•
Resolution. Select the default resolution.
Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the
compression, the higher the image quality with higher bandwidth requirements and larger file sizes.
•
•
Rotate image. If required, the image can be rotated.
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed
amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest
frame rate possible under the current conditions.
•
Click Save to apply the new settings.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas
P-frames only contain the differences from previous frames.
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse affect on image quality.
The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same
video quality, but requires more processing power to decode.
The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased
image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is
possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally
affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier #b in the field.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the maximum frame size should be set to an optimal value.
Stream Profiles
A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream
profiles can be used:
•
•
•
In the Live View page – select the stream profile from the Stream profile drop-down list.
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AXIS Q6042–S PTZ Dome Network Camera
Video
For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If
required, the predefined stream profiles can be modified and new customized stream profiles can be created.
To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.
To select a default stream profile for the Live View page, go to Setup > Live View Config.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a
black and white image.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
White Balance
White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source from the drop-down list. For a description of each available setting, see the online help
.
Wide Dynamic Range
Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image.
Enable WDR in intense backlight conditions. The different WDR settings adjust for various amounts of contrast in the image. Use a
higher WDR number for a higher contrast. Disable WDR in low light conditions for optimal exposure.
Exposure Settings
Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default setting and it can be
used in most situations. The shutter speed is automatically set to produce optimum image quality. Use Manual if you have special
requirements for the exposure setting and wish to lock it. Select the desired exposure time from the drop-down list.
Max exposure time - Select the maximum exposure time from the drop-down list. Increasing the exposure time will improve
image quality, but decrease the frame rate. There may also be an increase in motion blur. Checking Allow slow shutter decreases
the shutter speed in low light to improve image brightness.
Enable Backlight compensation - Select Enable Backlight compensation if a bright spot of light, for example a light bulb, causes
other areas in the image to appear too dark.
Max gain - Measured in decibels (dB), gain describes the amount of amplification applied to a signal, in this case the visual
information in the image. A high level of amplification may provide a better image in very low light situations. A high gain will also
increase the amount of image noise.
Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto
setting can be used. For particular requirement, select a predefined area.
IR cut filter - The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at
night, or when using an external IR lamp, set the IR cut filter to Off. This increases light sensitivity and allows the product to “see”
infrared light. The image is shown in black and white when the IR cut filter is off. Set the IR cut filter to Auto to automatically
switch between On and Off according to the lighting conditions.
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AXIS Q6042–S PTZ Dome Network Camera
Video
Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night
mode. By default, the camera will automatically change from day to night mode at a pre-defined level which corresponds to light
conditions. By dragging the bar handle towards the sun, the camera will change to day mode earlier and change to night mode late.
Image Settings
Autofocus enabled - Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar,
autofocus will be disabled even if enabled here. In this case, use the PTZ control panel to enable autofocus, see PTZ Controls, on page
14. If required, the focus control can be disabled under PTZ > Advanced > Controls.
Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur.
Stabilizer - When monitoring environments that are subject to vibrations (e.g. traffic control), images may appear to be unsteady.
Select the frequency, High or Low, that gives the best improvement in image quality. Enabling the stabilizer will limit the digital
zoom. See the online help
for more information.
Image freeze on PTZ - Select All movements to freeze the image while the camera is moving during a pan, tilt or zoom operation.
Once the camera reaches its new position, the view from that position is shown. Presets freezes the image only when the camera
moves between preset positions.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and
configuration. Overlays are superimposed over the video stream.
An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display
information such as the current bit rate or the current frame rate. For information about available modifiers, see File Naming &
Date/Time Formats in the online help
.
It is also possible to display text when an action rule is triggered, see Using Overlay Text in an Action Rule.
To enable overlays:
1. Go to Video > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to
3. To include date and time, select Include date and Include time.
4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming &
Date/Time Formats in the online help
.
5. Define text overlay characteristics in the relevant fields.
6. Click Save.
To modify the date and time format, go to System Options > Date & Time. See Date & Time, on page 47.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide
extra information or to mask a part of the image.
Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom
movements. To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask.
To use an overlay image, the image must first be uploaded to the Axis product:
1. Go to Video > Overlay Image.
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AXIS Q6042–S PTZ Dome Network Camera
Video
2. Click Browse and browse to the file.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings, select Include overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
Using Overlay Text in an Action Rule
Action rules, see page 38, can display an overlay text when the rule is triggered. The text can be used to provide information for
forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and configuration.
To display overlay text when an action rule is triggered, the modifier #D should be used as described below. When the rule is
triggered, #D will be replaced by the text specified in the action rule.
Start by enabling overlay text in the video stream:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings, select Include text.
3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active.
Create the action rule:
1. Go to Events > Action Rules
2. Click Add to create a new rule.
3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details.
4. From the Actions list, select Overlay Text
5. Enter the text to display in the Text field. This is the text that #D will be replaced by.
6. Specify the Duration. The text can be displayed while the rule is active or for a fixed number of seconds.
Example
To display the text “Motion detected” when motion is detected, enter #D in the Include text field and enter “Motion detected” in
the Text field when setting up the action rule.
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be
bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates
if they are enabled.
Since the Pan/Tilt/Zoom coordinates define its size and position, a privacy mask is dynamic in relation to the monitored area. This
means that regardless of the angle and zoom of the lens, the same place or object will be hidden. To define at what magnification the
mask should be displayed, zoom to the desired level and click Set level.
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AXIS Q6042–S PTZ Dome Network Camera
Video
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
For more information, see the online help
Important
.
Adding many privacy masks may affect the product’s performance.
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AXIS Q6042–S PTZ Dome Network Camera
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
the Live View page.
•
•
•
•
•
•
Stream Profile. See page 21.
Default Viewer for Browser. See page 27.
Viewer Settings. See page 27.
User Defined Links. See page 27.
Output Buttons. See page 27.
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AXIS Q6042–S PTZ Dome Network Camera
Live View Config
Default Viewer for Browsers
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.
Browser
Viewer
Description
Windows Internet Explorer
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG).
H.264.
QuickTime
Java applet
A slower imaging alternative to AMC (Motion JPEG). Requires one of the
following installed on the client:
• JVM (J2SE) 1.4.2 or higher.
• JRE (J2SE) 5.0 or higher.
Still image
Displays still images only. Click the Refresh button in your browser to view a
new image.
Other browsers
Server Push
QuickTime
Java applet
Still image
Recommended viewer for other browsers (Motion JPEG).
H.264.
A slower imaging alternative to Server Push (Motion JPEG only).
Displays still images only. Click the Refresh button in your browser to view a
new image.
For more information, please see the online help
.
Viewer Settings
To configure options for the viewer, go to Live View Config > Viewer Settings.
•
Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video
image in your browser.
•
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your
Axis reseller.
•
•
•
Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick
mode.
Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the
PTZ control panel.
Select Enable recording button to enable recording from the Live View page. This button is available when using the
AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.
Output Buttons
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
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AXIS Q6042–S PTZ Dome Network Camera
Live View Config
Note
To enable this setting at least one I/O port must be configured as an output port. See I/O Ports, on page 54.
To display output buttons in the Live View page:
1. Go to Setup > Live View Config.
2. Under Output Buttons, select the type of control to use:
-
Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60
seconds.
-
Active/Inactive displays two buttons, one or each action.
To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.
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AXIS Q6042–S PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
Preset Positions
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:
•
•
•
•
By selecting the preset from the Preset positions drop-down list in the Live View Page.
When setting up action rules. See page 38.
When setting up Guard Tour. See page 31.
When setting up the Gatekeeper. See page 30
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position field.
4. If required, select Use current position as Home.
5. Click Add. The camera’s position, iris and focus settings are saved as a preset position.
The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window.
To set a customized home position, select Use current position as Home when adding a preset position. The user-defined home
position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the Return to home when inactive field and click Save. Set the time to zero to prevent the
product from automatically returning to the Home position.
To include the preset position name in the overlay text, go to Video, select Include overlay text and enter the modifier #P in the field.
For more information about modifiers, see File Naming & Date/Time Formats in the online help
.
The product can be mounted in three different horizontal directions. This may cause the view from Pan 0° to be changed from the
original view. Click Set new Pan 0° to set the pan coordinate system to zero in the current direction. Set new Pan 0° can be
useful for instance when re-installing the product after maintenance. Note that, setting Pan 0° will affect all previously defined
presets, guard tours, masks etc.
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AXIS Q6042–S PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
Gatekeeper
The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper
will, depending on configuration, steer the camera to a selected preset position or start autotracking from a selected preset position.
Using a zoomed-in preset position can make it possible to, for example, read a license plate or identify a person. When motion
is no longer detected, the camera returns to its Home position after a defined time.
To enable the Gatekeeper, go to PTZ > Gatekeeper and follow the online instructions.
It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events and set
up an action rule with PTZ Preset Reached or Autotracking as trigger.
Autotracking
The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the
Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with
the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area.
Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking.
It is strongly recommended to enable the PTZ Control Queue if autotracking and guard tour are enabled simultaneously. In the PTZ
Control Queue, guard tour has lower priority than autotracking, so autotracking will not be abandoned to start a guard tour.
Configuration
Start/Stop Autotracking - Click Start to enable autotracking. To disable autotracking, click Stop.
Settings - The Movement trigger sensitivity level can be set to Low, Medium or High. Medium is usually a good choice, depending on
the size of the moving objects and the image contrast, a low or high sensitivity might be more suitable.
Exclude Areas
Exclude areas are areas where movement is to be ignored.
Note
Movement in an area blocked by a privacy mask is always ignored.
1. Click Add area to create an exclude area
2. Resize and move the area (the blue rectangle) to the desired position.
3. Enter a descriptive name and click Save.
To remove an area, click the name of the area and click Remove. To enable or disable an area, click the name of the area and
click Enable/Disable.
Max Limits
The pan and tilt limits restrict the area where autotracking is allowed. The area beyond the set limits will be ignored. This may prove
useful, for example, to avoid tracking birds in the sky. Between the pan start and end limits, autotracking is allowed going clockwise.
The illustrations show the difference between setting a range from 135° to 45° (1) and a range from 45° to 135° (2).
1. Select Enable tilt limit and Enable pan limit respectively to enable the tilt and pan limits.
2. Enter the Tilt angle and Pan limit values, or click the links and move the blue horizontal and vertical bars in the preview
window until satisfied.
3. Click Save.
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AXIS Q6042–S PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
Top view
A
B
Pan limit start
Pan limit end
Guard Tour
A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording, on page 31.
To add a guard tour:
1. Go to PTZ > Guard Tour and click Add.
2. Select Create a preset tour and click OK.
3. Enter a descriptive name.
4. Specify the pause length between runs.
5. Select an available preset position and click Apply.
6. Specify the Move Speed.
7. Specify the View Time in seconds or minutes.
8. Specify the View Order or select the Random view order option.
9. Click Save.
To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove.
For more information see the online help
.
Tour Recording
The guard tour function in this product includes tour recording, which allows recording of a custom tour using an input device such
as a joystick, mouse, keyboard or through the VAPIX® Application Programming Interface (API). A recorded tour displays the video
stream of the recorded sequence of Pan/Tilt/Zoom movements, including their variable speeds and lengths.
To add a recorded tour:
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AXIS Q6042–S PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
1. Go to PTZ > Guard Tour and click Add.
2. Select Create a record tour and click OK.
3. Enter a descriptive name.
4. Specify the pause length between runs.
5. Click
to start recording the Pan/Tilt/Zoom movements.
6. When satisfied, click
.
7. Click OK.
Note
Only the name of the recorded tour and pause between runs can be modified. Starting a new recording will overwrite the
existing guard tour.
The recorded tour can be activated from the Live View and Guard Tour pages or through events. For more information see
the online help
.
OSDI Zones
On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see Overlay, on page 23) to aid the user to navigate
the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.
OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower
left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a
descriptive name and click OK.
To include the name of the OSDI zone in the overlay text, go to Video < Video Stream < Overlay Settings. Check the Include
text box and enter the modifier #L in the field. For more information about modifiers, see File Naming & Date/Time Formats in
the online help
.
Advanced
Limits
Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.
Configure the near focus limit to avoid focusing on objects too close to the camera lens.
When Enable E-flip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view
and flip it 180 degrees. The left limit must be set to –180 degrees and the right limit to 180 degrees for e-flip to work.
Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum
pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is
useful then the view is zoomed in on an object.
See the online help
for more information.
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AXIS Q6042–S PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
Controls
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through
the Ctrl panel button, see page 14.
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.
Note
Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to
preset positions that require a tilt movement.
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons
appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
A user who belongs to a group (see Users, on page 45) with a higher PTZ priority can go before other users in the queue and
take control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be
removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 38).
The event will immediately be placed first in the queue except when an administrator is in control.
3. Operator — Same as administrator but with lower priority
4. Guard Tour — A guard tour (see page 31) has PTZ control for an indefinite period of time. It may be overridden by an
operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed
on to the next viewer in queue.
Note
• The administrator can enable and disable PTZ controls for selected users.
• To identify different users in the viewer group, cookies must be enabled on the client.
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AXIS Q6042–S PTZ Dome Network Camera
Detectors
Detectors
Shock Detection
Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit
by an object.
Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low
sensitivity value implies that the product will generate an alarm only if the hit is powerful.
Motion Detection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is configured by defining up to 10 Include and Exclude windows:
•
•
Include windows — define areas where motion should be detected
Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected.
Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 39.
Note
• Using the motion detection feature may decrease the product’s overall performance.
• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the
camera will also change the position of the Motion Detection Window.
Set Up Motion Detection Windows
To set up a motion detection Include Window, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and
enter a descriptive name.
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired
position) of the window.
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AXIS Q6042–S PTZ Dome Network Camera
Detectors
4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected
motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size relative to window Object memory length.
size.
Difference in luminance
between background and
object.
Only very large objects trigger
motion detection.
An object that appears in
the window triggers motion
detection for a long time
before it is considered as
non-moving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
High level (100%)
A large difference in luminance
is required to trigger motion
detection.
Medium level (50%)
Low level (0%)
Even very small objects trigger An object that appears in
Only very bright objects on
a dark background trigger
motion detection.
the window triggers motion
detection only for a very short motion detection.
time before it is considered as
non-moving.
5–15%
15%
60–90%
90%
75–95%
90%
Recommended values
Default values
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window
and select a low object size.
• To avoid triggering on small objects, select a high object size.
• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion
detection to trigger as long as the object is present in the window.
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommended.
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AXIS Q6042–S PTZ Dome Network Camera
Applications
Applications
Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for
example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information
about available applications, downloads, trials and licenses, go to www.axis.com/applications
Note
• It is recommended to run one application at a time.
• Avoid running applications when the built-in motion detection is active.
Application Licenses
Some applications need a license to run. Licenses can be installed in two ways:
•
•
Automatic installation — requires access to the Internet
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product
To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under
System Options > Support > System Overview.
Install Application
To install and start an application:
1. Go to Setup > Applications.
2. Under Upload Application, click Browse. Locate the application file and click Upload Package.
3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.
4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.
5. Configure the application. For instructions, see the documentation provided by the application vendor.
Note
• Applications can be uploaded by product administrators.
• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version
3.10 and later.
To generate a log file for the application, go to Applications. Select the application and click Log.
Application Considerations
If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and
the application reconfigured.
If the Axis product’s firmware is upgraded, installed applications and their settings will remain unchanged, although this is not
guaranteed by Axis Communications AB. Note that the application must be supported by the new firmware. For information about
If the Axis product is restarted, running applications will restart automatically.
If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to
Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring
the Axis product, see Maintenance.
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AXIS Q6042–S PTZ Dome Network Camera
Applications
If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory
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AXIS Q6042–S PTZ Dome Network Camera
Events
Events
The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
Available action rule triggers and conditions include:
•
•
Detectors
-
Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.
This can for example be used to send notifications.
-
-
Shock Detected – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection,
on page 34.
•
Hardware
-
Heater – Trigger the rule if the heater is malfunctioning. This can for example be used to send maintenance
notifications.
-
-
Network – Trigger the rule if network connection is lost or restored. This can for example be used to start
recording to the SD card.
Temperature – Trigger the rule if the temperature falls outside or inside the operating range of the product. This
can for example be used to send maintenance notifications.
•
Input Signal
-
Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. SeeI/O Ports,
on page 54.
-
Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. SeeControls on
the Live View Page, on page 13. This can for example be used to validate actions during product installation
and configuration.
-
Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for
example, be connected to buttons in the VMS user interface.
•
PTZ
-
-
Error – Trigger the rule if the PTZ functionality is not working correctly. This can for example be used to
send maintenance notifications.
-
Moving – Trigger the rule when the camera view moves due to a PTZ operation. This can for example be used
as an additional condition to prevent an action rule triggered by motion detection to record video while the
camera view moves due to a PTZ operation.
-
-
Preset Reached – Trigger the rule when the camera stops at a preset position. This can be for example be used
with the Send Images action to upload images from the preset position.
Ready – Trigger the rule when the PTZ functionality is ready to be used. This can for example be used to steer
the camera to a specific preset position when the product is started.
•
Storage
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AXIS Q6042–S PTZ Dome Network Camera
Events
-
-
Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable,
removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance
notifications.
Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger
can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to
record to the storage device. Note that, this trigger can be used only for edge storage recording status.
•
•
System
-
System Ready – Trigger the rule when the product has been started and all services are running. This can for
example be used to send a notification when the product restarts.
Time
-
Recurrence – Trigger the rule periodically. SeeRecurrences, on page 42. This can for example be used to upload
an image every 5 minutes.
-
Available actions include:
•
•
•
•
Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off).
Output Port – Activate an I/O port to control an external device.
PTZ Control
-
-
-
Preset Position – Go to a preset position.
•
•
•
•
Record Video – Record video to a selected storage.
Send Images – Send images to a recipient.
Send Notifications – Send a notification message to a recipient.
Send Video Clip – Send a video clip to a recipient.
Setting Up an Action Rule
An action rule defines the conditions that must be met for the product to perform an action, for example record video or send an
email notification. If multiple conditions are defined, all of them must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the
camera’s field of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a motion detection window. See page 34
2. Go to System Options > Storage and set up the network share. See page 53.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
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AXIS Q6042–S PTZ Dome Network Camera
Events
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optionally, select a Schedule and Additional conditions. See below.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger
should be ignored before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
Fallback Action
A fallback action is started if the primary action cannot be started, for example if connection to a recipient cannot be established.
Fallback actions are typically used to send email notifications on failed actions or to upload images to a secondary recipient.
Recipients
Recipients receive media files and notification messages. The following recipients are available:
Recipient
Use with action
Email1
Send Images
Send Notification
Send Video Clip
Send Images
FTP
Send Video Clip
Send Images
HTTP
Send Notification
Send Video Clip
Send Images
HTTPS
Send Notification
Send Video Clip
Send Images
Network Share2
TCP
Send Video Clip
Send Notification
1. Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled
emails and similar. Check the email provider’s security policy to avoid delivery problems and locked email accounts.
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AXIS Q6042–S PTZ Dome Network Camera
Events
2. A network share can also be used as a storage device for recorded video. Go System Options > Storage to configure a network share before
setting up a continuous recording or an action rule to record video. See Storage, on page 52 for more information about storage devices.
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Setting Up an Email Recipient
Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and
authentication used by, for example, a corporate email server.
Note
Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from
receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked
email accounts.
To set up an email recipient using one of the listed providers:
1. Go to Events > Recipients and click Add.
2. Enter a Name and select Email from the Type list.
3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses.
4. Select the email provider from the Provider list.
5. Enter the user ID and password for the email account.
6. Click Test to send a test email.
To set up an email recipient using for example a corporate email server, follow the instructions above but select User defined as
Provider. Enter the email address to appear as sender in the From field. Select Advanced settings and specify the SMTP server
address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server
certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates,
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
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AXIS Q6042–S PTZ Dome Network Camera
Events
Recurrences
Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then
select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
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Recordings
Recordings
The Axis product can be configured to record video continuously or according to an action rule:
•
•
•
•
To start a continuous recording, see page 43.
To set up action rules, see page 39.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the
event that triggered the recording.
To play or download a recording, follow these steps:
1. Go to Recordings > List.
2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters may take
a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the recordings were made).
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
For detailed recording and video information, select a recording and click Properties.
To remove a recording, select the recording and click Remove.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. See Storage, on page 52 for more information
about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old
recordings. If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording
list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list
until they are removed manually or through automatic removal of old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to save and start the recording.
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Languages
Languages
Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected
language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click
the Upload Language button. Select the new language from the list and click Save.
Note
• Resetting the product to factory default settings will erase any uploaded language file and reset the product language to
English.
• Clicking the Restore button on the Maintenance page will not affect the language.
• A firmware upgrade will not affect the language used. However if you have uploaded a new language to the product and
later upgrade the firmware, it may happen that the translation no longer matches the product's web pages. In this case,
upload an updated language file.
• A language already installed in the product will be replaced when a current or a later version of the language file is uploaded.
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System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody may access the Live View page.
The user list displays authorized users and user groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configured to use this functionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between
different vendor products, increased flexibility, reduced cost and future-proof systems.
By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication
IP Address Filter
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
HTTPS
HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by
HTTPS is considered adequate for most commercial exchanges.
The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) connect.
To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > Certificates to install and manage
To enable HTTPS on the Axis product:
1. Go to System Options > Security > HTTPS
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System Options
2. Select an HTTPS certificate from the list of installed certificates.
3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.
4. Set the HTTPS Connection Policy for the different user groups.
5. Click Save to enable the settings.
To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.
The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication
server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis implementation, the Axis product and the authentication server identify themselves with digital certificates using EAP-TLS
(Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by a Certification Authority (CA).
You need:
•
•
a CA certificate to authenticate the authentication server.
a CA-signed client certificate to authenticate the Axis product.
To create and install certificates, go to System Options > Security > Certificates. See Certificates, on page 46. Many CA certificates
are preinstalled.
To allow the product to access a network protected by IEEE 802.1X:
1. Go to System Options > Security > IEEE 802.1X.
2. Select a CA Certificate and a Client Certificate from the lists of installed certificates.
3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certificate.
4. Check the box to enable IEEE 802.1X and click Save.
Note
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP
Certificates
Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:
Server/Client certificates - To authenticate the Axis product.
CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network.
Note
Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled
CA certificates that have been deleted will be reinstalled.
A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited
protection and can be used before a CA-issued certificate has been obtained.
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System Options
To install a self-signed certificate:
1. Go to Setup > System Options > Security > Certificates.
2. Click Create self-signed certificate and provide the requested information.
To create and install a CA-signed certificate:
1. Create a self-signed certificate as described above.
2. Go to Setup > System Options > Security > Certificates.
3. Click Create certificate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certificate is returned, click Install certificate and upload the certificate.
Server/Client certificates can be installed as Certificate from signing request or as Certificate and private key. Select Certificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS#12 format.
The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed:
1. Go to Setup > System Options > Security > Certificates.
2. Click Install certificate and upload the certificate.
Date & Time
The Axis product’s date and time settings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Time:
•
Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.
•
Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are
If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 49.
Set manually – Allows you to manually set date and time.
•
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see File Naming & Date/Time Formats in the online help
for information on how to create custom date and
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
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System Options
IPv4 Address Configuration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset
the product to the factory default settings (see page 56) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Configuration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping, on page 48.
The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional
two minutes.
To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.
Pinging the product is still possible when the service is disabled.
Assign IP Address Using ARP/Ping
The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.
1. Acquire a free static IP address on the same network segment as the computer.
2. Locate the serial number (S/N) on the product label.
3. Open a command prompt and enter the following commands:
Linux/Unix syntax
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
Linux/Unix example
arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125
Windows syntax (this may require that you run the command prompt as an administrator)
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
Windows example (this may require that you run the command prompt as an administrator)
arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125
4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.
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System Options
5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
6. Open a browser and type http://<IP address> in the Location/Address field.
For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP
Address and Access the Video Stream on Axis Support web at www.axis.com/techsup
Note
• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.
• To use the ARP command in Windows 7/Windows Vista, right-click the command prompt icon and select Run as
administrator.
• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service
is enabled by default. To disable, clear the Enable AVHS box.
One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect to an AVHS service over the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Note
AXIS Internet Dynamic DNS Service requires IPv4.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.
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System Options
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS, on page 45.
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router
is forwarded to the product.
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM
.
• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home firewall” but the essential purpose of the device is the same.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM
Note that UPnPTM must be enabled in the product (see System Options > Network > UPnP).
.
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System Options
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port number is automatically selected when NAT traversal is enabled.
Note
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not
support UPnP and you need to manually configure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.
FTP
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.
Note
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.
The QoS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
Axis product can mark the following types of traffic: live video, event/alarm traffic and management traffic.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the
group of devices and management station running SNMP. Community names are used to identify groups.
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write
access to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.
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System Options
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
The following traps are available:
•
•
•
•
Cold start
Warm start
Link up
Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 45. To enable SNMP v3, check the box and provide the initial user
password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see
UPnPTM
The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnPTM can be disabled under System Options > Network > UPnPTM
.
RTP/H.264
The RTP port range and multicast settings are configured under System Options > Network > RTP.
The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only
certain IP addresses and port numbers should be used.
Select Always Multicast Video to start multicast streaming without opening an RTSP session.
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card
with speed class 10.
NOTICE
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following file systems:
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System Options
•
•
ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access
data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be manually formatted to the desired file system. To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
3. Click Format and select the desired file system.
Note
During formatting any previous data stored on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the
card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The card can now be removed.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only
available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid filling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings
older than and select the number of days or weeks.
To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.
Network Share
Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for
recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.
4. Enter the name of the share in the Share field. Sub folders cannot be used.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings
older than and select the number of days or weeks.
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
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System Options
Ports & Devices
I/O Ports
The media converter switch provides two configurable input and output ports for connection of external devices. One port is
dedicated for the I/O signals between the media converter switch, the supplied multi-connector cable and the camera. For more
information about the multi-connector cable, see page 57.
The I/O ports are configured under System Options > Ports & Devices > I/O Ports. Select the port direction (Input or Output). The
ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit.
Port Status
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
•
•
•
•
•
•
•
the boot protocol (DHCP or static)
the static IP address
the default router
the subnet mask
the system time
the IEEE 802.1X settings
uploaded applications are kept but must be restarted
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 56.
To test the product’s PTZ mechanics, click Test under PTZ Status.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
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System Options
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).
Advanced
Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its
factory default settings, see page 56.
File Upload
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this
page. Help is available from the standard help pages.
To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.
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AXIS Q6042–S PTZ Dome Network Camera
System Options
Reset to Factory Default Settings
Important
Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP
address, to the factory default values.
Note
The installation and management software tools are available on the CD supplied with the product and from the support
pages on www.axis.com/techsup
To reset the product to the factory default settings:
1. Disconnect power from the product.
3. Keep the control button pressed for about 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Using the installation and management software tools, assign an IP address, set the password, and access the video stream.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
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AXIS Q6042–S PTZ Dome Network Camera
Multi-Connector Cable
Multi-Connector Cable
The supplied multi-connector cable is required in order to maintain the camera’s IP rating.
Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch,
see page 6 .
The cable provides the following signals:
• DC power to camera
• Network (Ethernet 10/100Base-T)
• Input/Output (I/O)
Function
Pin – wire
Notes
Specifications
2 – blue
7 – yellow
Digital input – Connect to pin 8 to activate, or
leave floating (unconnected) to deactivate.
0 to max 30 V DC
Configurable (Input
or Output)
Digital output – Connected to pin 1 when
activated, floating (unconnected) when
0 to max 30 V DC, open
drain, 100 mA
deactivated. If used with an inductive load, e.g. a
relay, a diode must be connected in parallel with
the load, for protection against voltage transients.
RX+
Ethernet – receiving
3 – green/white
4 – green
RX-
TX+
TX-
Ethernet – receiving
Ethernet – transmitting
Ethernet – transmitting
5 – orange/white
6 – orange
8 – black
1, 9 – red
0 V DC
0 V DC (-)
Used to power camera
12–13.2 V DC
Max load = 6 A
DC output (12 V)
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AXIS Q6042–S PTZ Dome Network Camera
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website
2. Go to Setup > System Options > Maintenance in the product’s web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the
new firmware) although this is not guaranteed by Axis Communications AB.
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line:
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AXIS Q6042–S PTZ Dome Network Camera
Troubleshooting
arp -s <IP address> <serial number> temp
ping -l 408 <IP address>
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as
an administrator):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the
Status indicator.
5. Reinstall the product, referring to the Installation Guide.
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address
When using ARP/Ping
The product is located on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
The IP address is being used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the product.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address field.
If the password for the user root is lost, the product must be reset to the factory default settings.
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AXIS Q6042–S PTZ Dome Network Camera
Troubleshooting
The IP address has been
changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has
been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the
network. Identify the product using its model or serial number, or by the DNS name (if the name
has been configured).
If required, a static IP address can be assigned manually. For instructions, see the Installation and
Management Software CD or the document Assign an IP Address and Access the Video Stream on
Certificate error when using For authentication to work properly, the date and time settings in the Axis product should be
IEEE 802.1X
The product is accessible locally but not externally
Router configuration
To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will attempt to automatically configure the router to allow access to the Axis
.
Firewall protection
Check the Internet firewall with your network administrator.
Default routers required
Check if you need to configure the router settings from System Options > Network > TCP/IP >
Basic.
Problems with streaming H.264
Problems with AXIS Media
Control (Internet Explorer
only)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installed on your computer.
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the
product need to be configured. The TTL (Time To Live) value may need to be increased.
No multicast H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the Axis product
are valid for your network.
Check with your network administrator to see if there is a firewall preventing viewing.
Installation of additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in your browser. Go to
Setup > Live View Config and select Java applet under Default viewer.
Poor rendering of H.264
images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
in H.264 and Motion JPEG
information.
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AXIS Q6042–S PTZ Dome Network Camera
Troubleshooting
Lower frame rate than
expected
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower the image resolution.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
Video and image problems, general
Image unsatisfactory
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Storage disruption
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mount.
Media converter switch
Media converter switch
freezes after hotswapping
The media converter switch does not support hotswapping. Disconnect power from the switch
before swapping cameras. Restart the switch after a failed attempt to hotswap.
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AXIS Q6042–S PTZ Dome Network Camera
Technical Specifications
Technical Specifications
Item
Specifications
Function/group
Camera
Models
AXIS Q6042-S 50 Hz
AXIS Q6042-S 60 Hz
Image sensor
Lens
¼” Progressive Scan CCD
f 3.3 – 119.0 mm
F1.4 – 4.2
Autofocus
Automatic day/night
Horizontal angle of view: 57.2° – 1.7°
Minimum
illumination
Color: 0.5 lux at 30 IRE F1.4
B/W: 0.008 lux at 30 IRE F1.4
Shutter time
1/30000 s to 1.5 s (50 Hz)
1/30000 s to 0.5 s (60 Hz)
E-flip
Pan/Tilt/Zoom
256 preset positions
Pan 360° endless, 0.05° – 450°/s
Tilt: 220°, 0.05° – 450°/s
36x optical zoom and 12x digital zoom, total 432x zoom
Tour recording, guard tour, control queue
On-screen directional indicator, Set new pan 0°
Pan/Tilt/Zoom
functionalities
Video
Video
compression
H.264 Main and Baseline profile (MPEG-4 Part 10/AVC)
Motion JPEG
Resolutions
Extended D1 736x576 to 176x144 (50 Hz)
Extended D1 752x480 to 176x120 (60 Hz)
Frame rate H.264
Up to 25/30 fps (50/60 Hz)
Up to 25/30 fps (50/60 Hz)
Frame rate
Motion JPEG
Video streaming
Multiple, individually configurable streams in H.264 and Motion JPEG
Controllable frame rate and bandwidth
VBR/CBR H.264
Image settings
Wide Dynamic Range (WDR), Electronic Image Stabilization (EIS), manual shutter time,
compression, color, brightness, sharpness, white balance, exposure control, exposure
zones, rotation, backlight compensation, fine tuning of behavior at low light
Text and image overlay
32 individual 3D privacy masks
Image freeze on PTZ
Network
Security
Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access
control*, digest authentication, user access log
*This product includes software developed by the Open SSL Project for use in the Open
SSL Toolkit (www.openssl.org)
Supported
protocols
IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour,
UPnPTM, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP,
ICMP, DHCP, ARP, SOCKS, SSH
*This product includes software developed by the Open SSL Project for use in the Open
SSL Toolkit (www.openssl.org)
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AXIS Q6042–S PTZ Dome Network Camera
Technical Specifications
Item
Specifications
Function/group
System
Integration
Application
Programming
Interface
Open API for software integration, including VAPIX® and AXIS Camera Application
AXIS Video Hosting System (AVHS) with One-Click Camera Connection
Intelligent video
Event triggers
Video motion detection, Autotracking, Active Gatekeeper, AXIS Camera Application
Platform enabling installation of additional applications
Detectors: Live Stream Accessed, Motion Detection
Hardware: Casing Open, Fan, Heater, Network, Temperature
Input Signal: Manual Trigger, Virtual Inputs
PTZ: Autotracking, Error, Moving, Preset Reached, Ready
Storage: Disruption, Recording
System: System Ready, Shock Detected
Time: Recurrence, Use Schedule
Event actions
File upload: FTP, HTTP, network share and email
Notification: email, HTTP and TCP
External output, PTZ preset, guard tour, video recording to edge storage, autotracking,
day/night mode
Pre- and post-alarm video buffering
Installation aid
Pixel counter
Video access from Camera live view
Video recording to file (ASF)
web browser
Customizable HTML pages
Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003
DirectX 9c or higher
Management and AXIS Camera Management tool on CD and web-based configuration
maintenance
Configuration of backup and restore
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AXIS Q6042–S PTZ Dome Network Camera
Technical Specifications
Item
Specifications
Function/group
General
Casing
IP6K9K-, IP66-, IP67- and NEMA 4X-rated metal casing (stainless steel ASTM 316L/UNS
S31603/EN 1.4432), nylon clear dome
Memory
512 MB RAM, 128 MB Flash
Battery backed-up real-time clock
Power
60 W powered through AXIS T8605 Media Converter Switch
Connectors
IP-66 rated multi-connector for DC power, Ethernet 10/100Base-T, input and output,
including 7 m (23 ft.) cable
AXIS T8605 Media Converter Switch: 2x RJ-45 10/100Base-T, 2x SFP
100Base-FX/1000Base-X, terminal blocks with power input, power output and 2x
configurable input/output
Edge storage
Supports SD cards with up to 64 GB of storage. For best recording performance, use an
SDHC or SDXC card with speed class 10. (card not included)
Support for recording to network share (Network Attached Storage or file server)
Operating
conditions
-30 °C to 50 °C (-22 °F to 122 °F)
Humidity 10–100% RH (condensing)
Storage
conditions
-40 °C to 65 °C (-40 °F to 149 °F)
Approvals
EN 55022 Class A, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2,
EN 55024, EN 50121-4, IEC 62236-4, FCC Part 15 Subpart B Class A, ICES-003 Class A,
VCCI Class A, C-tick AS/NZS CISPR 22 Class A, KCC KN22 Class A, KN24,
IEC/EN/UL 60950-1, IEC/EN/UL 60950-22, IEC/EN 60529 IP66, IP67, ISO 20653 IP6K9K,
NEMA 250 Type 4X, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-78, IEC 60068-2-14,
IEC 60068-2-30, IEC 60068-2-6, IEC 60068-2-27, IEC 60068-2-60, MIL-STD 810G 509.5
Weight
Camera: 5.7 kg (12.6 lb.)
Included
accessories
AXIS T8605 Media Converter Switch, IP66–rated multi-connector cable, Installation
Guide, Installation and Management Software CD, Windows decoder 1-user license
Video
management
software
AXIS Camera Companion (software included on CD) — Basic surveillance for small
businesses, where video is recorded to edge storage
AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized
installations, where video is recorded on a system server
For more information and software applications from partners, see
Optional
accessories
Power supply
Wall bracket
Mounting bracket for T91C
(AXIS T91C Mounting Accessories)
Smoked dome cover
Stainless steel sunshield
AXIS T8310 Video Surveillance Control Board
AXIS P8221 Network I/O Audio Module
AXIS T90A Illuminators
Installation Display
Multi-user decoder license pack
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AXIS Q6042–S PTZ Dome Network Camera
Technical Specifications
Media Converter Switch Connectors
Camera Connectors
Power connector
Two 2-pin terminal blocks for power output (pin 4 is not used).
Function
Pin
Notes
Specifications
1, 2
DC output
12 V DC
Power out to camera
Max load = 6.5 A
12.0–13.2 V DC, min 70 W
3
4
0 V DC
0 V DC (-)
N/a
N/a
Network connector
Two 2-pin Ethernet terminal blocks.
I/O terminal connector
2-pin terminal block.
External Connectors
Power connector
2-pin terminal block for power input.
Function
Pin
Notes
Specifications
1
2
DC input
0 V DC
0 V DC (-)
12 V DC
Max load = 7 A
12.0–13.2 V DC, min 75 W
Power in from power supply (sold
separately)
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AXIS Q6042–S PTZ Dome Network Camera
Technical Specifications
I/O terminal connector
6-pin terminal blocks for:
• Digital Input/Output
• Power (DC output)
• 0 V DC (-)
Function
0 V DC (-)
DC output
Pin
Notes
Specifications
0 V DC
1, 4, 6
2
3
Power out
12 V DC, 50 mA
0 to max 30 V DC
Digital input
Configurable I/O 1 (Input or
Output)
0 to max 30 V DC, open drain,
100 mA
Digital output (transistor – open
collector)
5
Digital input
0 to max 30 V DC
Configurable I/O 2 (Input or
Output)
0 to max 30 V DC, open drain,
100 mA
Digital output (transistor – open
collector)
Performance Considerations
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
•
•
•
High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.
Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and
bandwidth.
•
•
•
•
Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
Heavy network utilization due to poor infrastructure. Bandwidth affected.
Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
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