Getting Started w ith
the OfficeConnect®
NETBuilder® 10
Bridge/Router
http://w w w.3com.com/
Part No. 09-1632-000
Published May 1999
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CONTENTS
BRIDGE/ROUTER
Prerequisites
Preconfiguration Set Up
6
7
Restart the NMS DHCP Client
Launch Web Link 10
9
Configuration Procedure 12
TECHNICAL SUPPORT
3Com Knowledgebase Web Services 28
3Com FTP Site 28
3Com Facts Automated Fax Service 29
Support from Your Network Supplier 29
Support from 3Com 30
Returning Products for Repair 31
3COM CORPORATION LIMITED WARRANTY
FCC CLASS A VERIFICATION STATEMENT
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FCC CLASS B STATEMENT
FCC DECLARATION OF CONFORMITY
3COM END USER SOFTWARE LICENSE AGREEMENT
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CONFIGURING YOUR
OFFICECONNECT
NETBUILDER 10
BRIDGE/ROUTER
This guide contains the information you need to install and
configure your OfficeConnect® NETBuilder® 10
bridge/router.
The basic configuration that you will establish is shown in
Figure 1. This configuration supports a leased-line
connection between two OfficeConnect bridge/routers. It
also supplies an ISDN dial-on-demand backup line.
As you are configuring your router, you will be asked to
make choices based on what is required on your network.
Figure 1 Basic Configuration
Network management system
Office A
IPX = AAA
IP 10.1.0.0
O
F
F
I
C
E
NETBuilder
Router
CONNECT
Send
Activ
Fault
e
Link
ect
AN
Line
ISDN
Conn
LAN
Line
Act
ault
F
W
System
Run
Active
Fault
Line
Error
B2
B
1
Load
Test
s
Statu
OfficeConnect
bridge/router
wd
F
Pwr
Alert
Leased line
IPX = CCC
IP = unnumbered
ISDN
OfficeConnect
bridge/router
ISDN
O
F
F
I
C
E
ISP
CONNECT
NETBuilder
Router
Send
Activ
Fault
e
Link
ect
AN
Line
ISDN
Conn
LAN
Line
Act
ault
F
W
System
Run
Active
Fault
Line
Error
B2
B
1
Load
Test
s
Statu
wd
F
Pwr
Alert
Internet
IP 20.1.0.0
Office B
IPX = BBB
Network management system
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6
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
The instructions in this guide describe how to configure
Office A. After you’ve completed the configuration for
Office A, the same configuration steps need to be
performed at Office B.
This guide has the following sections:
■
■
Prerequisites
Preconfiguration Set Up (which includes installing the
OfficeConnect hardware)
■
Configuration Procedure
Prerequisites
Before you begin installing and configuring your
OfficeConnect bridge/router, you must satisfy the following
prerequisites:
■
You must have a PC on your network that will function
as your network management station (NMS).
■
This NMS must have browser software that is
compatible with Web Link: either Netscape Navigator
4.08 or later, or Microsoft Internet Explorer 4.01 or
later.
Web Link is the web-based network management
application that comes with your OfficeConnect
NETBuilder bridge/router.
■
■
You need to obtain IP addresses and subnet masks for
your network.
You will also need to order a leased line and an ISDN
line from your telco provider or providers.
When your ISDN line is installed you will receive
information regarding the ISDN dial numbers, ISDN
switch type, and SPID numbers. Retain this information
for use during configuration.
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Preconfiguration Set Up
7
Preconfiguration Set Up
This section describes the things you need to do before
performing the actual network configuration.
Set Up the NMS as a DHCP Client
Refer to the documentation that came with your PC
operating system for information on how to perform this
set up.
Install the OfficeConnect on a Tabletop
Attach the plastic feet supplied with your OfficeConnect
bridge/router; see Figure 2.
CAUTION: Do not restrict air flow around the sides and
back of the bridge/router.
Figure 2 Attaching Plastic Feet to OfficeConnect
Bridge/Router
Remove feet from their adhesive backing.
Attach feet to the bottom of the chassis,
using the semi-circle marks for placement.
Cable the Bridge/Router
Figure 3 shows the back panel connectors on the
OfficeConnect bridge/routers. Refer to this figure when you
attach or plug in cables.
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8
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
Figure 3 OfficeConnect Back Panel Connectors
20-XXXX-XXX 3CXXXXX
OFFICECONNECT
Model: ESPL-XXX
NETBuilder XXX XXX
XXXV000000
II
I
II III IIIII IIIIII
12-24V DC
1A MAX
08002 XXXXXX
THRU XXXXXX
II
I
II III IIIII II
+
–
TP
Console
Serial
WAN
LAN Ethernet 9-pin serial
connections connection
(connect only one) to terminal or
Flex-WAN
connector to
modem
WAN
line
PC serial port or CSU/DSU
Cable the Ethernet Connector
The OfficeConnect bridge/router accepts either a 10BASE-2
coaxial or 10BASE-T twisted pair (TP) Ethernet cable
connection.
Attach a coaxial Ethernet cable to the BNC connector using
a T-connector, or plug the 8-foot twisted pair cable
supplied with the OfficeConnect bridge/router into the slot
labeled TP.
Only one Ethernet connection is allowed.
Cable the Serial Port
Attach the special 3Com Flex-WAN cable to the port
labeled Serial.
Attach the Flex-WAN end of the cable to the OfficeConnect
bridge/router port. The other end of the cable has the
appropriate connector (V.35, X.21, or RS-232) for a serial
modem or CSU/DSU device.
You should have ordered the Flex-WAN cable when you
ordered your OfficeConnect bridge/router. You can order a
Flex-WAN cable from your local 3Com sales representative.
Plug the CSU/DSU or modem cable into the connector on
the Flex-WAN cable. Connect the CSU/DSU or modem to
the leased line provided by your telco vendor.
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Preconfiguration Set Up
9
No leased line configuration is required. The OfficeConnect
NETBuilder 10 bridge/router automatically configures the
PPP connection when power to the bridge/router is turned
on.
Cable the ISDN Port
Plug the 8-foot RJ-45 cable supplied with the
OfficeConnect bridge/router into the port labeled WAN.
ISDN connections to an OfficeConnect bridge/router used
in the U.S. and Canada also require a network termination
(NT1) device and power supply. These can be leased from
the telephone company or purchased from an ISDN
equipment vendor. In other countries, you do not need to
provide this equipment because the function of the
equipment is provided by the ISDN equipment at your site.
Turn on Pow er to the OfficeConnect
Attach the power cord to the power receptacle on the back
panel. This receptacle is labeled with the electrical rating
for the power adapter included with your OfficeConnect
bridge/router.
The OfficeConnect bridge/router does not have a power
switch.
To turn power on, plug the other end of the power cord
into an electrical outlet.
CAUTION: Make certain you plug the OfficeConnect
bridge/router into an easily accessible electrical outlet
located near the unit.
Wait for all the LEDs to turn green. When the LEDs are
green you are ready to continue.
To turn off power or to reset the bridge/router, unplug the
power cord from the outlet.
Restart the NMS DHCP Client
When you restart the PC, the NMS DHCP client (your PC)
acquires an IP address from the OfficeConnect
bridge/router DHCP server, which is enabled by default.
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10
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
This step is necessary to establish the connection between
your NMS and the OfficeConnect bridge/router.
You are now ready to begin configuring your network.
Launch Web Link
Web Link is a built in web-based management tool that
you can use to configure your OfficeConnect NETBuilder 10
bridge/router.
1
2
Point the browser at the default IP address, 10.1.0.1.
Log on using the user name Root with no password.
The Web Link home page opens in the browser window.
Figure 4 Web Link Home Page
Banner
Navigation frame
Main window
Figure 4 shows the Web Link home page. This page
contains the NETBuilder banner (with buttons to
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Preconfiguration Set Up
11
web-based information), a navigation frame, and a main
window. The navigation frame lets you select from the
Web Link basic functions. The contents of the navigation
frame and the main window of the page change
depending on what function you have selected.
You can return to the Web Link home page at any time by
clicking Web Link in the banner.
3
Assign a default password to the root user.
a In the navigation frame, click the Configuration link.
b In the navigation frame, click the IP Routing link.
c In the navigation frame, click the System Parameters
link.
d Enter your new password and confirm it in the fields
provided.
e Click Apply.
If you have the Web Link help window open on your
display, you may need to use the vertical scroll bar to bring
the Apply button into view.
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12
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
Configuration Procedure
This section provides step by step instructions for
configuring the set up shown in Figure 5.
Figure 5 Office A Configuration
Network management system
Office A
IPX = AAA
IP 10.1.0.0
O
F
F
I
C
E
NETBuilder
Router
CONNECT
Send
Activ
Fault
e
Link
ect
AN
Line
ISDN
Conn
LAN
Line
Act
ault
F
W
System
Run
Active
Fault
Line
Error
B2
B
1
Load
Test
s
Statu
OfficeConnect
bridge/router
wd
F
Pwr
Alert
Leased line
IPX = CCC
IP = unnumbered
ISDN
OfficeConnect
bridge/router
ISDN
O
F
F
I
C
E
ISP
CONNECT
NETBuilder
Router
Send
Activ
Fault
e
Link
ect
AN
Line
ISDN
Conn
LAN
Line
Act
ault
F
W
System
Run
Active
Fault
Line
Error
B2
B
1
Load
Test
s
Statu
wd
F
Pwr
Alert
Internet
IP 20.1.0.0
Office B
IPX = BBB
Network management system
In these instructions, your site is Office A.
■
Configuring ISDN Lines:
■
If you are located in North America, use the
procedure in “Configuring ISDN (In North America)”
on page 13.
■
If you are located outside North America, use the
procedure in “Configuring ISDN (Outside North
America)” on page 16.
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■
■
■
If your network uses the IP protocol, use the
procedure in “Configuring IP Network Addressing”
on page 20.
■
If your network uses the IPX network protocol use
the procedure in “Configuring IPX Network
Addressing” on page 23.
■
Configuring PPP Authentication
Additional configuration steps that need to be
performed at Office B are included in “Configuring PPP
Authentication” on page 24. To complete your set up,
you will need to exchange certain information with your
Office B partners.
Configuring ISDN Lines
If you are in North America, you can use the SPIDWizard to
automatically detect your ISDN switch type and SPID
values.
Configuring ISDN (In North America)
To configure your Office A in North America, follow these
steps:
1
Configure ISDN Dial on Demand.
In this procedure you will set the primary and secondary
phone numbers as provided by your telecommunications
carrier for the ISDN paths.
a In the navigation frame, click the Configuration link.
b In the navigation frame, click the IP Routing link.
c In the Dial on Demand ISDN Setup section of the
navigation frame, click the PATH LocalDialNo link.
d In the start field, click the arrow and choose 2.1.
e In the LocalDialNo field, enter the local dial number
string in quotes. For example, enter:
"4085551001"
f
Click Apply.
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14
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
g In the start field, click the arrow and choose 2.2.
h In the LocalDialNo field, enter the second local dial
number string in quotes. For example, enter:
"4085551002"
i
Click Apply.
2
Use the SPID Wizard to detect the switch type and SPID
values.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH SpidWIZard link.
b In the start field, click the arrow and choose 2.
c In the SPIDWIZard field, click the arrow and choose
Trigger.
d Click Apply.
3
Enable the ISDN paths.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click PATH CONTrol.
b In the start field, click the arrow and choose 2.1.
c In the end field, click the arrow and choose 2.2.
d In the CONTrol field, click the arrow and choose
Enabled.
e Click Apply.
SPID detection can take up to three minutes.
As the SPID Wizard is running, execution messages are
type.
If the execution messages show that SPID identification
and switch type detection was successful, go to step
step 7.
If the execution messages show that auto detection of
SPID values has failed, you must enter them manually.
Go to step 4.
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Configuration Procedure
15
4
To manually enter SPID values, follow these steps:
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH SPIDdn1 link.
b In the start field, click the arrow and choose 2.
c In the SPIDdn1 field, enter the first SPID value in quotes .
Refer to the work order provided by your Telco vendor
to determine the SPID values. For example, enter:
"spidstring1"
d Click Apply.
e In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH SPIDdn2 link.
f
In the start field, click the arrow and choose 2.
g In the SPIDdn2 field, enter the second SPID value in
quotes. For example enter:
"spidstring2"
h Click Apply.
5
Enter the switch type.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH SwitchType link.
b In the start field, click the arrow and choose 2.
c In the SwitchType field, click the arrow and choose your
switch type. Refer to the work order provided by your
Telco vendor to determine your switch type. For
example, choose NTT.
6
Enable the ISDN paths.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH CONTrol link.
b In the start field, click the arrow and choose 2.1.
c In the end field, click the arrow and choose 2.2.
d In the CONTrol field, click the arrow and choose
Enabled.
e Click Apply.
Your ISDN line is now initialized.
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16
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
7
Logically assign the two ISDN paths to port 4.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PORT PAths link.
b In the start field, click the arrow and choose 4.
c In the PAths field, enter 2.1, 2.2.
d Click Apply.
8
Enable all paths on port 4.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH CONTrol link.
b In the start field, click the arrow and choose 2.1
c In the end field, click the arrow and choose 3.
d In the CONTrol field, click the arrow and choose
Enabled.
e Click Apply.
9
If your line speed requirements are different than the
default (64 Kbps), you need to modify your path baud rate
configuration.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH BAud link.
b In the start field, click the arrow and choose 3.
c In the BAud field, enter your path baud rate. For
example, enter:
128
d Click Apply.
Configuring ISDN (Outside North America)
To configure Office A outside North America, follow these
steps:
1
Configure ISDN Dial on Demand.
Within IP Routing Configuration, set the primary and
secondary phone numbers as provided by your
telecommunications carrier for the ISDN paths.
a In the Dial on Demand ISDN Setup section of the
navigation frame, click the PATH LocalDialNo link.
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Configuration Procedure
17
b In the start field, click the arrow and choose 2.1.
c In the LocalDialNo field, enter the local dial number
string in quotes. For example, enter:
"4085551001"
d Click Apply.
e In the start field, click the arrow and choose 2.2.
f
In the LocalDialNo field, ener the second local dial
number in quotes. For example, enter:
"4085551002"
g Click Apply.
2
Configure the path switch type.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH SwitchType link.
ETSI is the default Switchtype configured. If you are
provisioned by an ETSI ISDN Switch, then skip to step 3.
b In the start field, click the arrow and choose 2.
c In the SwitchType field, click the arrow and choose your
switch type.
d Click Apply.
3
Enable the ISDN paths.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH CONTrol link.
b In the start field, click the arrow and choose 2.1.
c In the CONTrol field, click the arrow and choose
Enabled.
d Click Apply.
Your ISDN line is now initialized.
4
Logically assign the two ISDN paths to port 4.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PORT PAths link.
b In the start field, click the arrow and choose 4.
c In the PAths field, enter 2.1, 2.2.
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18
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
d Click Apply.
5
Enable all paths on port 4.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH CONTrol link.
b In the start field, click the arrow and choose 2.1
c In the end field, click the arrow and choose 3.
d In the CONTrol field, click the arrow and choose
Enabled.
e Click Apply.
6
If your line speed requirements are different than the
default (64 Kbps), you need to modify your path baud rate
configuration.
a In the Dial On Demand ISDN Setup section of the
navigation frame, click the PATH BAud link.
b In the start field, click the arrow and choose 3.
c In the BAud field, enter your path baud rate. For
example, enter:
128
d Click Apply.
Configuring Dynamic Dial
To configure Dynamic Dial, follow these steps:
1
Set the normal bandwidth of the port to the same baud
rate as you set for the path in the preceding procedure.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT NORMalBandwidth
link.
b In the start field, choose 4.
c In the NORMalBandwidth field, enter your port baud
rate. For example, enter:
128
d Click Apply.
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Configuration Procedure
19
2
Add the phone number of the other site (Office B) to the
dial number list.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT DialNoList link.
b In the start field, choose 4.
c In the DialNoList field, enter the phone number in
quotes of the remote site in the DialNoList field. For
example, enter:
"4085551212" T=BRI B=64
d Click Apply.
If you wish to use both BRI channels on this port, you
must specify a second phone number in the dial number
list.
e In the start field, choose 4.
f
In the DialNoList field, enter the second phone number
in quotes of the remote site. For example, enter:
"4085551212." T=BRI B=64
The “.” in the phone number entry above allows you to
enter the same number in both places.
g Click Apply.
3
Set the port to dial on demand.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT DialInitState link.
b In the start field, choose 4.
c In the DialInitState field, choose DialOnDemand.
d Click Apply.
4
Enable multilink protocol control on the port.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PPP MlpCONTrol link.
b In the start field, choose 4.
c In the MlpCONTrol field, choose Enabled.
d Click Apply.
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20
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
5
Enable dynamic dial on the port.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT CONTrol link.
d Click Apply.
Configuring Netw ork Addressing for Your Netw ork
To configure network addressing, use either “Configuring
Addressing,” depending on which protocol your network
uses.
Configuring IP Netw ork Addressing
Use this procedure when you use IP as your network
protocol. If you use IPX as your network protocol, go to
“Configuring IPX Network Addressing” on page 23.
To configure IP network addressing, follow these steps:
1
2
Obtain an address range to be assigned as the address pool
for the DHCP server from your network administrator.
Assign the new IP address pool to the DHCP server.
a In the Basic IP section of the navigation frame, click the
DHCP AddressPool link.
b In the start field, choose 1.
c In the AddressPool field, enter a DHCP address pool. For
example, enter:
20.1.0.2 - 20.1.0.254
d Click Apply.
3
Enable the new DHCP address pool.
a In the Basic IP section of the navigation frame, click the
DHCP CONTrol link.
a In the start field, choose 1.
b In the CONTrol field, choose AddressPool.
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Configuration Procedure
21
c Click Apply.
Assign an IP address to your routing ports.
4
a In the Basic IP section of the navigation frame, click the
IP NETaddr link.
b In the start field, choose 1.
c In the NETaddr field, enter a network address. For
example, enter:
20.1.0.1
d Click Apply.
5
6
Reboot the OfficeConnect NETBuilder bridge/router by
unplugging the power cord from the bridge/router then
plugging it back in. Wait for all the LEDs to turn green.
When all the LEDs are green, you will need to relogin to the
OfficeConnect NETBuilder bridge/router. Remember to use
the user name “root” and the new password you assigned
for the root user.
Reboot the network management station PC so that the
DHCP client in the network management station acquires a
new address from the OfficeConnect NETBuilder
bridge/router DHCP server.
7
8
Point the browser on the client to the new port 1 IP
address. For example, enter:
20.1.0.1
In the Basic IP section of the navigation frame, click the IP
NETaddr link.
a In the start field, choose 4.
b In the NETaddr field, enter IPCPA.
c Click Apply.
9
In the Dial On Demand Dynamic Dial section of the
navigation frame, click the PORT CONTrol link.
a In the start field, choose 4.
b In the CONTrol field, choose Enabled.
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22
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
c Click Apply.
10 Add a default route to port 4 to tell the OfficeConnect
NETBuilder bridge/router which port to use to
communicate to the internet
a In the Basic IP section of the navigation frame, click IP
Route.
b In the ROUte field, enter the route:
0.0.0.0 !4 1
c Click Apply.
11 In the Policy Management Network Address Translation
section on the navigation frame, click the NAT
IPCPAddressMap link.
a In the start field, choose 4.
b In the IPCPAddressMap field, enter Enable.
c Click Apply.
12 In the Policy Management Network Address Translation
section on the navigation frame, click the NAT CONTrol
link.
a In the start field, choose 4.
b In the control field, choose Enable.
c Click Apply.
13 In the Dial on Demand ISDN Setup section of the
navigation frame, click the PATH CONTrol link.
a In the start field, choose 3.
b In the CONTrol field, choose Enabled.
c Click Apply.
14 Enable IP routing.
a In the Basic IP section of the navigation frame, click the
IP CONTrol link.
b In the CONTrol field, choose ROute.
c Click Apply.
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Configuration Procedure
23
Configuring IPX Netw ork Addressing
Use this procedure when you use IPX as your network
protocol. If you use IP as your network protocol, go to
“Configuring IP Network Addressing” on page 20.
To configure IPX network addressing, follow these steps:
1
2
3
4
Return to the Web Link home page, click Web Link in the
banner.
In the Web Link navigation frame, click the Configuration
link.
In the Step-by-Step Configuration section of the navigation
frame, click the IPX Routing link.
Specify an IPX network number and header format.
a In the Basic IPX section on the navigation frame, click
the IPX NETnumber link.
b In the start field, choose 1.
c In the NETnumber field, enter the IPX network number
for the Ethernet LAN. For example, enter:
&AAA eth
d Click Apply.
e In the start field, choose 4.
f
In the NETnumber field, enter the IPX network number
for the WAN interface. For example, enter
&CCC ppp
g Click Apply.
5
Enable IPX Routing.
a In the Basic IPX section of the navigation frame, click the
IPX CONTrol link.
b In the start field, choose 1.
c In the CONTrol field, choose ROute.
d Click Apply.
e In the start field, choose 4.
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24
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
f
In the CONTrol field, choose ROute.
g Click Apply.
Configuring PPP Authentication
To configure PPP authentication, you will need to
communicate with your partner office (Office B) and
exchange user names and passwords.
Offices A and B must be configured before remote
connectivity can be established.
For remote access security at Office A, assign passwords
and usernames to your OfficeConnect NETBuilder 10
bridge/router network.
Office A Configuration
For remote access security at Office A, assign passwords
and usernames to your OfficeConnect NETBuilder 10
bridge/router network.
To configure PPP authentication for Office A, follow these
steps:
1
Return to the Web Link home page by clicking Web Link in
the banner.
2
3
4
In the navigation frame, click the Configuration link.
In the navigation frame, click the IP Routing link.
In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PPP AuthLocalUser link.
a In the start field, choose 4.
b In the AuthLocalUser field, enter the username and
password for Office A (your office) in quotes. For
example, enter:
"OfficeA" "passwordA"
c Click Apply.
5
In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PPP AuthRemoteUser link.
a In the start field, choose 4.
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Configuration Procedure
25
b In the AuthRemoteUser field, enter the username and
password for office B (the office remote from you) in
quotes. For example, enter:
"OfficeB" "passwordB"
c Click Apply.
6
Enable port control to establish PPP connectivity using
access security.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT CONTrol link.
b In the start field, choose 4.
c In the CONTrol field, choose Enabled.
d Click Apply.
Continue with the Office B configuration.
Office B Configuration
When you or someone else is setting up Office B, all the
configuration steps in the guide need to be performed on
the OfficeConnect NETBuilder bridge/router located in that
office. Then at the Office B location, the user names and
passwords must be entered to establish remote access
security.
For remote access security at Office B, assign passwords
and usernames to your OfficeConnect network.
To configure PPP authentication for office B, follow these
steps:
1
Return to the Web Link home page by clicking Web Link in
the banner.
2
3
4
In the navigation frame, click the Configuration link.
In the navigation frame, click the IP Routing link.
In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PPP AuthLocalUser link.
a In the start field, choose 4.
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26
CONFIGURING YOUR OFFICECONNECT NETBUILDER 10 BRIDGE/ROUTER
b In the AuthLocalUser field, enter the username and
password for office B in quotes. For example, enter:
"OfficeB" "passwordB"
c Click Apply.
5
In the Dial on Demand Dynamic Dial section on the
navigation frame, click the PPP AuthRemoteUser link.
a In the start field, choose 4.
b In the AuthRemoteUser field, enter the username and
password for office A in quotes. For example, enter:
"OfficeA" "passwordA"
c Click Apply.
6
Enable port control to establish PPP connectivity using
access security.
a In the Dial on Demand Dynamic Dial section of the
navigation frame, click the PORT CONTrol link.
b In the start field, choose 4.
c In the CONTrol field, choose Enabled.
Your OfficeConnect NETBuilder bridge/router configuration
is complete.
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TECHNICAL SUPPORT
3Com provides easy access to technical support information
through a variety of services. This appendix describes these
services.
Information contained in this appendix is correct at time of
publication. For the most recent information, 3Com
recommends that you access the 3Com Corporation World
Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■
■
■
■
■
World Wide Web site
3Com Knowledgebase Web Services
3Com FTP site
3Com Bulletin Board Service (3Com BBS)
SM
3Com Facts Automated Fax Service
World Wide Web Site
To access the latest networking information on the
3Com Corporation World Wide Web site enter this URL
into your Internet browser:
This service provides access to online support information
such as technical documentation and software library, as
well as support options that range from technical
education to maintenance and professional services.
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28
TECHNICAL SUPPORT
3Com Know ledgebase Web Services
This interactive tool contains technical product information
compiled by 3Com expert technical engineers around the
globe. Located on the World Wide Web at
3Com customers and partners complementary,
round-the-clock access to technical information on most
3Com products.
3Com FTP Site
Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site. This service is
available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
■
■
■
Hostname: ftp.3com.com
Username: anonymous
Password: <your Internet e-mail address>
You do not need a user name and password with Web
browser software such as Netscape Navigator and
Internet Explorer.
3Com Bulletin Board Service
The 3Com BBS contains patches, software, and drivers for
3Com products. This service is available through analog
modem or digital modem (ISDN) 24 hours a day, 7 days a
week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data
bits, no parity, and 1 stop bit. Call the telephone number
nearest you:
Country
Australia
Brazil
Data Rate
Telephone Number
61 2 9955 2073
55 11 5181 9666
33 1 6986 6954
4989 62732 188
852 2537 5601
Up to 14,400 bps
Up to 28,800 bps
Up to 14,400 bps
Up to 28,800 bps
Up to 14,400 bps
France
Germany
Hong Kong
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Support from Your Network Supplier
29
Country
Italy
Data Rate
Telephone Number
39 2 27300680
81 3 5977 7977
52 5 520 7835
Up to 14,400 bps
Up to 14,400 bps
Up to 28,800 bps
Up to 14,400 bps
Up to 14,400 bps
Up to 28,800 bps
Up to 53,333 bps
Japan
Mexico
P.R. of China
Taiwan, R.O.C.
U.K.
86 10 684 92351
886 2 377 5840
44 1442 438278
1 847 262 6000
U.S.A.
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem
for fast access up to 64 Kbps. To access the 3Com BBS using
ISDN, call the following number:
1 847 262 6000
3Com Facts Automated Fax Service
The 3Com Facts automated fax service provides technical
articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Support from Your Netw ork Supplier
If you require additional assistance, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including
revision levels
■
■
Diagnostic error messages
Details about recent configuration changes, if applicable
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30
TECHNICAL SUPPORT
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online
technical resources or from your network supplier, 3Com
offers technical telephone support services. To find out more
about your support options, call the 3Com technical
telephone support phone number at the location nearest you.
When you contact 3Com for assistance, have the following
information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including
revision levels
■
■
Diagnostic error messages
Details about recent configuration changes, if applicable
Here is a list of worldwide technical telephone support
numbers:
Country
Telephone Number
Asia Pacific Rim
Australia
1 800 678 515
Hong Kong
India
Indonesia
Japan
800 933 486
+61 2 9937 5085
001 800 61 009
0031 61 6439
Malaysia
1800 801 777
New Zealand
Pakistan
Philippines
P.R. of China
Singapore
S. Korea
0800 446 398
+61 2 9937 5085
1235 61 266 2602
10800 61 00137 or 021 6350 1590
800 6161 463
From anywhere in S. Korea: 00798 611 2230
From Seoul:
Taiwan, R.O.C.
Thailand
(0)2 3455 6455
0080 611 261
001 800 611 2000
Europe
From anywhere in Europe, call: +31 (0)30 6029900 phone
+31 (0)30 6029999 fax
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Returning Products for Repair
31
Country
Telephone Number
Europe, South Africa, and Middle East
From the following countries, you may use the toll-free numbers:
Austria
0800 297468
0800 71429
800 17309
Belgium
Denmark
Finland
0800 113153
0800 917959
0800 1821502
00800 12813
1800 553117
1800 9453794
1678 79489
0800 0227788
800 11376
00800 3111206
0800 831416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197
France
Germany
Hungary
Ireland
Israel
Italy
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
Latin America
Argentina
Brazil
AT&T +800 666 5065
0800 13 3266
Chile
1230 020 0645
Colombia
Mexico
Peru
Puerto Rico
Venezuela
98012 2127
01 800 CARE (01 800 2273)
AT&T +800 666 5065
800 666 5065
AT&T +800 666 5065
North America
1 800 NET 3Com (1 800 638 3266)
Enterprise Customers:
1 800 876-3266
Returning Products for Repair
Before you send a product directly to 3Com for repair, you
must first obtain an authorization number. Products sent to
3Com without authorization numbers will be returned to the
sender unopened, at the sender’s expense.
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To obtain an authorization number, call or fax:
Country
Telephone Number Fax Number
Asia, Pacific Rim
+65 543 6500
+65 543 6348
Europe, South Africa, +31 30 6029900
and Middle East
+31 30 6029999
Latin America
1 408 326 2927
1 408 326 3355
From the following countries, you may call the toll-free numbers;
select option 2 and then option 2:
Austria
0800 297468
0800 71429
800 17309
Belgium
Denmark
Finland
0800 113153
0800 917959
0800 1821502
00800 12813
1800553117
1800 9453794
1678 79489
0800 0227788
800 11376
00800 3111206
0800 831416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197
France
Germany
Hungary
Ireland
Israel
Italy
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
1 800 NET 3Com
(1 800 638 3266)
1 408 326 7120
(not toll-free)
U.S.A. and Canada
Enterprise Customers:
1 800 876 3266
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3Com Corporation LIMITED WARRANTY
OfficeConnect NETBuilder Bridge/Router
HARDWARE
3Com warrants this hardware product to be free from defects in workmanship and materials, under
normal use and service, for the following length of time from the date of purchase from 3Com or its
authorized reseller:
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair
the defective product or part, deliver to Customer an equivalent product or part to replace the
defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole
discretion, refund to Customer the purchase price paid for the defective product. All products that are
replaced will become the property of 3Com. Replacement products may be new or reconditioned.
3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the
remainder of the initial warranty period, whichever is longer.
SOFTWARE
3Com warrants that each software program licensed from it will perform in substantial conformance to
its program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its
authorized reseller. 3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com's sole obligation under this express warranty shall be, at
3Com's option and expense, to refund the purchase price paid by Customer for any defective software
product, or to replace any defective media with software which substantially conforms to applicable
3Com published specifications. Customer assumes responsibility for the selection of the appropriate
applications program and associated reference materials. 3Com makes no warranty or representation
that its software products will meet Customer’s requirements or work in combination with any
hardware or applications software products provided by third parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the software products will be
corrected. For any third party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except
where the non-compatibility is caused by a "bug" or defect in the third party's product or from use of
the software product not in accordance with 3Com’s published specifications or user manual.
YEAR 2000 WARRANTY
In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue
performing properly with regard to such date data on and after January 1, 2000, provided that all
other products used by Customer in connection or combination with the 3Com product, including
hardware, software, and firmware, accurately exchange date data with the 3Com product, with the
exception of those products identified at 3Com’s Web site,
product that is stated to meet this standard does not perform properly with regard to such date data
on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety
(90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option
and expense, provide a software update which would effect the proper performance of such product,
repair such product, deliver to Customer an equivalent product to replace such product, or if none of
the foregoing is feasible, refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90)
days after purchase or until April 1, 2000, whichever is later.
OBTAINING WARRANTY SERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center
within the applicable warranty period to obtain warranty service authorization. Dated proof of
purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's
Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA)
number marked on the outside of the package, and sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides for tracking
of the package. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not
later than thirty (30) days after 3Com receives the defective product.
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Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in
materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty
(30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or
defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The
replacement product will normally be shipped not later than three (3) business days after 3Com’s
verification of the DOA product, but may be delayed due to export or import procedures. When an
advance replacement is provided and Customer fails to return the original product to 3Com within
fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement
product, at list price.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
WARRANTIES EXCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED
BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS,
OR ACTS OF GOD.
LIMITATION OF LIABILITY
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or
the limitation of incidental or consequential damages for certain products supplied to consumers, or
the limitation of liability for personal injury, so the above limitations and exclusions may be limited in
their application to you. When the implied warranties are not allowed to be excluded in their entirety,
they will be limited to the duration of the applicable written warranty. This warranty gives you specific
legal rights which may vary depending on local law.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its
conflicts of laws principles and excluding the United Nations Convention on Contracts for the
International Sale of Goods.
3Com Corporation
5400 Bayfront Plaza
Santa Clara, CA 95054
(408) 326-5000
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FCC CLASS A VERIFICATION STATEMENT
WARNING: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications
Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are designed to provide
reasonable protection against harmful interference in a commercial installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case, the user will be
required to correct the interference at the user’s own expense.
Changes or modifications not expressly approved by 3Com could void the user’s authority to operate
this equipment.
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FCC CLASS B STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1
2
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired
operation.
WARNING: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications
Equipment Standards entitled, “Digital Apparatus,” ICES-003.These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
■
■
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one which the receiver is
connected to.
■
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet prepared by the Federal Communications Commission helpful:
The Interference Handbook
This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No.
004-000-00345-4.
NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that
you use quality interface cables when connecting to this device. Changes or modifications not expressly
approved by 3Com could void the user’s authority to operate this equipment. Refer to the manual for
specifications on cabling types.
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FCC DECLARATION OF CONFORMITY
We declare under our sole responsibility that the
Model:
Description:
10
OfficeConnect NETBuilder bridge/router
to which this declaration relates, is in conformity with the following standards or other normative
documents:
■
■
ANSI C63.4-1992 Methods of Measurement
Federal Communications Commission 47 CFR Part 15, subpart B
15.107 (a) Class B Conducted Limits
15.109 (a) Class B Radiated Emissions Limits
■
15.107 (e) Class B Conducted Limits
15.109 (g) Class B Radiated Emissions Limits
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145
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3COM END USER SOFTWARE LICENSE AGREEMENT
IMPORTANT: Read Before Using This Product
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING
THIS PRODUCT. IT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM
CORPORATION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. IF
YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE
SOFTWARE. USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS.
LICENSE: 3Com grants you a nonexclusive license to use the accompanying software program(s) (the
“Software”) subject to the terms and restrictions set forth in this License Agreement. You are not
permitted to lease, rent, distribute or sublicense the Software or to use the Software in a time-sharing
arrangement or in any other unauthorized manner. Further, no license is granted to you in the human
readable code of the Software (source code). Except as provided below, this License Agreement does
not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect
to the Software.
The Software is licensed to be used on any workstation or any network server owned by or leased to
you, provided that the Software is used only in connection with a 3Com adapter. You may reproduce
and provide one (1) copy of the Software and supporting documentation for each such workstation or
network server on which the Software is used as permitted hereunder. Otherwise, the Software and
supporting documentation may be copied only as essential for backup or archive purposes in support
of your use of the Software as permitted hereunder. You must reproduce and include all copyright
notices and any other proprietary rights notices appearing on the Software and the supporting
documentation on any copies that you make.
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may not transfer or assign the Software and/or
this License Agreement to another party without the prior written consent of 3Com. If such consent is
given and you transfer or assign the Software and/or this License Agreement, then you must at the
same time either transfer any copies of the Software as well as the supporting documentation to the
same party or destroy any such materials not transferred. Except as set forth above, you may not
transfer or assign the Software or your rights under this License Agreement.
Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly
prohibited. However, if you are a European Community (“EC”) resident, information necessary to
achieve interoperability of the Software with other programs within the meaning of the EC Directive on
the Legal Protection of Computer Programs is available to you from 3Com upon written request.
EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or
accompanying documentation (or any copies thereof) or any products utilizing the Software or such
documentation in violation of any applicable laws or regulations of the United States and the country
in which you obtained them.
TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization
of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade
secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software
and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.
UNITED STATES GOVERNMENT LEGEND: All technical data and computer software are commercial
in nature and developed solely at private expense. The Software is delivered as “Commercial Computer
Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in
FAR 2.101(a) and as such is provided with only such rights as are provided in this License Agreement,
which is 3Com’s standard commercial license for the Software. Technical data is provided with limited
rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is
applicable. You agree not to remove or deface any portion of any legend provided on any licensed
program or documentation delivered to you under this License Agreement.
TERM AND TERMINATION: This license will expire fifty (50) years from the date that you first use the
Software, if it is not earlier terminated. You may terminate it at any time by destroying the Software
and documentation together with all copies and merged portions in any form. It will also terminate
immediately if you fail to comply with any term or condition of this License Agreement. Upon such
termination you agree to destroy the Software and documentation, together with all copies and
merged portions in any form.
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as
such laws are applied to agreements entered into and to be performed entirely within California
between California residents and by the laws of the United States. You agree that the United Nations
Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety
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from application to this License Agreement.
LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability applicable
to the Software are as stated on the Limited Warranty Card or in the product manual, whether in paper
or electronic form, accompanying the Software. Such warranties and limitations of liability are
incorporated herein in their entirety by this reference.
SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or
unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in
any way be affected or impaired and a valid, legal and enforceable provision of similar intent and
economic impact shall be substituted therefor.
ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement
between you and 3Com, supersedes all prior agreements, whether written or oral, with respect to the
Software, and may be amended only in a writing signed by both parties.
3Com is a registered trademark of 3Com Corporation.
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145.
(408) 764-5000
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