Lenovo ThinkVision L2240p User Manual

L2240p Wide Flat Panel Monitor  
User’s Guide  
Contents  
Safety information ……………………………………………………………………iii  
Safety and Maintenance Guidelines ………………...…………………………………iv  
Chapter 1. Getting started ……………………………….…………………………1-1  
Shipping contents ………………………………………………………………………………………..… 1-1  
Product overview ………………………………………………………………………………………..… 1-2  
Types of adjustments ……………………………………………………………………………………... 1-2  
User controls ……………………………………………………………………………………………… 1-3  
Cable lock slot ……………………………………………………………………………………………. 1-4  
Setting up your monitor ……………………………………………………………………………………... 1-4  
Connecting and turning on your monitor ………………………………………………………………… 1-4  
Registering your option ……………………………………………………………………………………... 1-9  
Chapter 2. Adusting and using your monitor …………………………………………..2-1  
Comfort and accessibility …………………………………………………………………………………… 2-1  
Arranging your work area ………………………………………………………………………………... 2-1  
Quick tips for healthy work habits ……………………………………………………………………….. 2-2  
Accessibility information ………………………………………………………………………………… 2-2  
Adjusting your monitor image ……………………………………………………………………………… 2-3  
Using the direct access controls ………………………………………………………………………….. 2-3  
Using the On-Screen Display (OSD) controls …………………………………………………………… 2-3  
Selecting a supported display mode ……………………………………………………………………….... 2-5  
Understanding power management …………………………………………………………………………. 2-6  
Caring for your monitor ………………………………………………………………………………………2-7  
Detaching the monitor stand ………………………………………………………………………………… 2-7  
Chapter 3. Reference information ………………………………………………..……..3-1  
Monitor specifications ………………………………………………………………………………………..3-1  
Troubleshooting ………………………………………………………………………………………………3-2  
Manual Image setup ……………………………………………………………………………………….3-3  
Manually installing the monitor driver …………………………………………………………………… 3-4  
Service information ………………………………………………………………………………………..3-7  
Appendix A. Service and Support …………………………………………..…………...A-1  
Online technical support ………………………………………………………………………..……………. A-1  
Telephone technical support ………………………………………………………………………..………... A-1  
Worldwide telephone list …….…………………………………………………………………….……… A-1  
Appendix B. Notices ………………………………………………………………….……B-1  
Trademarks …………………………………………………………………………………………………… B-2  
Copyright Lenovo 2008.  
ii  
3AFETY INFORMATION  
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iii  
Safety and Maintenance Guidelines  
Important Safety Information  
The power cord is designed for use with your monitor. To use a different cord, use only a power source and  
connection compatible with this monitor.  
WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power  
outlet. To reduce the risk of electric shock or damage to your equipment, do not diable the power cord grounding  
feature. The grounding plug is an important safety feature.  
WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily  
accessible to the operator and located as close to the equipment as possible. To disconnect power from the  
equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.  
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer and its  
peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power strip with  
surge protection or uninterruptible power supply (UPS).  
Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use  
a power strip whose manufacturer offers a damage replacement policy, so you can replace your equipment if surge  
protection fails.  
CAUTION: A certified power supply cord has to be used with this equipment. The relevant national  
installation and/or equipment regulations shall be considered. A certified power supply cord not lighter  
than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm²  
or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord be of synthetic rubber.  
Safety Precautions  
Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of  
the monitor.  
Be sure the total ampere rating of the products connected to the outlet dose not exceed the current rating of the  
electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the  
rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.  
Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug  
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.  
Do not allow anything to rest on the power cord. Do not walk on the cord.  
Maintenance Guidelines  
To enhance the performance and extend the life of your monitor:  
Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating  
properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or service  
provider.  
Adjust only those controls that are described in the operating instructions.  
Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using  
a screen saver program and turning off the monitor when not in use.  
Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.  
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.  
Never push objects of any kind into cabinet slots or other openings.  
Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.  
Do not drop the monitor or place it on an unstable surface.  
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting  
scratched, defaced, or broken.  
Cleaning the Monitor  
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow  
these steps:  
1. Turn off the computer and the monitor.  
2. Unplug your monitor from the power outlet before cleaning.  
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.  
These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never user water to clean an LCD  
screen.  
3. Wipe the screen with a dry, soft, clean cloth.  
If the screen requires additional cleaning, use an antistatic screen cleaner.  
4. Dust the monitor housing. Use a damp cloth to clean the cabinet.  
If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.  
5. Plug in the monitor.  
6. Turn on the monitor and the computer.  
iv  
Chapter 1. Getting started  
This User’s Guide contains detailed information on the ThinkVision™ L2240p Wide  
Flat Panel Monitor. For a quick overview, please see the Setup Poster that was  
shipped with your monitor.  
Shipping contents  
The product package should include the following items:  
Setup Poster  
Monitor Safety, Troubleshooting, and Warranty Guide  
Reference and Driver CD  
Flat Panel Monitor  
Power Cord  
Analog Interface Cable- Attached to monitor  
Digital Interface Cable  
Cable Wrapper  
Cable Cover  
Note: To attach a VESA mount, please see  
Detaching the monitor stand” on page 2-7.  
Copyright Lenovo 2008.  
1-1  
Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls, and using the cable lock slot.  
Types of adjustments  
Tilt  
Please see the illustration below for an example of the tilt range.  
Swivel  
With the built-in pedestal, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
Height Adjustment  
After pressing the top of the monitor, remove the fixed pin and adjust the height of  
the monitor.  
110mm  
1-2 L2240p Wide Flat Panel Monitor User’s Guide  
Monitor Pivot  
- Adjust height to the top position before rotation the monitor.  
- Rotate clockwise until the monitor stops at 90°.  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
image ” on page 2-3.  
Chapter 1. Getting started 1-3  
Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor  
(in the lower right corner). Please follow the instructions that came with the cable  
lock to attach it.  
Setting up your monitor  
This section provides information to help you set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety Information located in the Monitor Safety,  
Troubleshooting, and Warranty Guide before carrying out this procedure.  
1. Power off your computer and all attached devices, and unplug the computer power  
cord.  
2. Connect the digital signal cable to the video port on the back of the computer.  
Note: One end of the signal cable is already pre-attached to your monitor.  
1-4 L2240p Wide Flat Panel Monitor User’s Guide  
 
3. Connect the analog signal cable to the D-SUB connector of the monitor and the  
other end on the back of the computer.  
4. Plug the monitor power cord and the computer cord into grounded electrical outlets.  
Note: A certified power supply cord has to be used with this equipment. The relevant  
national installation and/or equipment regulations shall be considered. A certified  
power supply cord not lighter than ordinary polyvinyl chloride flexible cord  
according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G  
0.75mm²) shall be used. Alternative a flexible cord be of synthetic rubber according  
to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.  
Chapter 1. Getting started 1-5  
5. Rotate the head of the monitor into portrait view.  
6. Place the cables through the Main Clip. Then fasten the clip.  
1-6 L2240p Wide Flat Panel Monitor User’s Guide  
7. Wrap the Cable Wrapper around the cables.  
8. Remove the four rubbers from the stand.  
Chapter 1. Getting started 1-7  
9. Replace the Cable Cover.  
1
2
10. Power on the monitor and the computer.  
11. To install the monitor driver, insert the Reference and Driver CD, click Install  
driver, and follow the on-screen instructions.  
1-8 L2240p Wide Flat Panel Monitor User’s Guide  
12. To optimize your monitor image, if using the analog cable, press the Automatic  
Image Setup key. Automatic image setup requires that the monitor is warmed up for  
at least 15 minutes. This is not required if you are using the DVI cable.  
Note: If automatic image setup does not establish the image that you prefer, perform  
Registering your option  
®
Thank you for purchasing this Lenovo product. Please take a few moments to  
register your product and provide us with information that will help Lenovo to  
better serve you in the future. Your feedback is valuable to us in developing  
products and services that are important to you, as well as in developing better  
ways to communicate with you. Register your option on the following Web site:  
Lenovo will send you information and updates on your registered product unless  
you indicate on the Web site questionnaire that you do not want to receive further  
information.  
Chapter 1. Getting started 1-9  
Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal  
computer and to avoid discomfort. Arrange your workplace and the equipment  
you use to suit your individual needs and the kind of work that you perform. In  
addition, use healthy work habits to maximize your performance and comfort  
while using your computer.  
For more detailed information on any of these topics, visit the Healthy Computing  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you  
to work in comfort.  
Organize you work area to match the way you use materials and equipment.  
Keep your work area clean and clear for the materials that you typically use and  
place the items that you use most frequently, such as the computer mouse or  
telephone, within the easiest reach.  
Equipment layout and setup play a large role in your working posture. The  
following topics describe how to optimize equipment setup to achieve and  
maintain good working posture.  
Positioning and viewing your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use  
a viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a  
comfortable and neutral (vertical, or upright) position. If your monitor does not  
have height adjustments, you might have to place books or other sturdy objects  
under the base of the monitor to achieve the desired height. A general guideline  
is to position the monitor such that the top of the screen is at or slightly below  
your eye-height when you are comfortably seated. However, be sure to optimize  
your monitor height so the line of site between your eyes and the center the  
monitor suits your preferences for visual distance and comfortable viewing  
when your eye muscles are in a relaxed stated.  
Tilt : Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the  
screen from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
Copyright Lenovo 2008.  
2-1  
 
Use adequate lighting for the type of work you are performing.  
Use the monitor brightness, contrast, and image adjustment controls, if  
equipped, to optimize the image on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure  
to periodically look away from your monitor screen and focus on a far object to  
allow your eye muscles to relax. If you have questions on eye fatigue or visual  
discomfort, consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to  
help you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and  
the setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area ” on  
page 2-1 so you can maintain a comfortable and productive posture. Also, be  
sure to use the adjustment capabilities of your computer components and office  
furniture to best suit your preferences now and as your preferences change over  
time.  
Minor changes in posture can help avoid discomfort: The longer you sit and  
work you’re your computer, the more important it is to observe your working  
posture. Avoid as summing any one posture for an extended period of time.  
Periodically make minor modifications in your posture to help deter any  
discomforts that might arise. Make use of any adjustments that your office  
furniture or equipment provide to accommodate changes in posture  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up you’re your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short  
break from work gives your body a welcome change in posture and helps to  
ensure you remain comfortable and productive while you do work.  
Accessibility information  
Lenovo is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
accessed at:  
2-2 L2240p Wide Flat Panel Monitor User’s Guide  
Adjusting your monitor image  
This section describes the user control features used to adjust your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Note: The direct access controls are blue.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Input Change  
Switches the video input source.  
Image Setup  
Brightness  
Activates automatic image adjustment.  
Direct access to Brightness adjustment.  
Using the On-Screen Display (OSD) controls  
The settings adjustable with the user controls are viewed through the On-Screen  
Display (OSD), as shown below.  
To use the controls:  
1. Press  
2. Use  
to open the main OSD menu.  
or to move among the icons. Select an icon and press  
to access  
that function. If there is a sub-menu, you can move between options using  
or  
Press  
, then press  
to save.  
to select that function. Use  
or  
to make adjustments.  
3. Press  
4. Press and hold  
to move backwards through the sub-menus and exit from the OSD.  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
and allow adjustments to the OSD.  
for 10 seconds to unlock the OSD  
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the  
buttons for  
5 seconds to disable/enable DDC/CI function. The words " DDC/CI Disable/DDC/  
CI/Enable" shows on the screen.  
Chapter 2. Adjusting and using your monitor 2-3  
 
Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Brightness  
Contrast  
Descirption  
Same as Analog  
Adjusts overall brightness  
Brightness/  
Contrast  
Adjusts difference between  
light and dark areas  
Control Locked-  
not required for  
digital input  
Moves the image left or  
right.  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Moves the image up or  
down  
Automatically optimizes the image.  
Automatic  
Manual  
setup” on page 3-3  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue.  
Preset mode  
Same as A alog  
n
Color  
Image Properties  
Reddish  
sRGB  
Neutral  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
‘red’ in the image.  
Green: Increases or decreases the saturation of  
‘green’ in the image.  
Blue: Increases or decreases the saturation of  
‘blue’ in the image.  
Save: Saves the custom color choices.  
Off (Original AR)  
Same Aspect Ratio with input signal.  
Scaling  
On (Full)  
Expand image size to full screen.  
2-4 L2240p Wide Flat Panel Monitor User’s Guide  
Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Descirption  
This monitor can accept video signals through two  
different connectors. Most desktop computers use  
a D-SUB connector. Select digital among OSD  
Controls when you use DVI connector.  
Same as Analog  
Input Signal  
- Selects D-SUB (Analog)  
- Selects DVI-Digital  
Shows resolution, refresh rate, and product details.  
Same as Analog  
Note: This screen does not allow any changes to the  
settings.  
Information  
Options  
This section lists the languages supported by your  
monitor.  
Menu Language  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer.  
Menu position adjusts menu location on the  
screen.  
Same as Analog  
Menu Position  
Default  
Returns the menu position to the default settings.  
Horizontal: Changes the horizontal position of  
the OSD  
Vertical: Changes the vertical position of the  
OSD.  
Save  
Custom  
Cancel  
Reset  
Factory Default  
Reset monitor to original settings.  
Controls button and menu settings for accessibility  
preferences.  
Accessibility  
Button repeat rate:  
Select  
or  
to change.  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed.  
Exit the main menu  
Same as Analog  
Exit  
Chapter 2. Adjusting and using your monitor 2-5  
Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer  
to your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and  
the image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is  
currently configured to a display mode outside the range of this monitor, you may  
need to re-attach the CRT monitor temporarily until you have re-configured the  
system; preferably to 1680x1050 at 60Hz, which is the Native Resolution Display  
mode.  
The display modes shown below have been optimized at the factory.  
Table 2-3.Factory set display modes  
Addressability  
PAL  
640x350  
Refersh rate  
50Hz  
70Hz  
640x480  
720x400  
60Hz,66Hz,72Hz,75Hz  
70Hz  
800x600  
60Hz,72Hz,75Hz  
60Hz,70Hz,75Hz  
75Hz  
60Hz,72Hz,75Hz  
60Hz,75Hz  
1024x768  
1152x864  
1280x1024  
1440x900  
1600x1000  
1680x1050  
60Hz  
60Hz,75Hz  
Understanding power management  
Power management is invoked when the computer recognizes that you have not  
you’re your mouse or keyboard for a user-definable period. There are several states  
as described in the table below.  
For optimal performance, switch off your monitor at the end of each working day,  
or whenever you expect to leave it unused for long periods during the day.  
Table2-4.Power indicator  
State  
Power Indicator  
Screen  
Restoring Operation  
Compliance  
On  
Steady green  
Normal  
Standby/  
Supsend  
Steady amber  
Blank  
Press a key or move the  
mouse.  
There may be a slight  
delay reappears.  
ENERGY STAR  
Note: Standby also occurs  
if there is no image output  
to the monitor.  
Off  
Off  
Off  
Press a key or move the  
mouse.  
ENERGY STAR  
There may be a slight delay  
before the image reappears.  
2-6 L2240p Wide Flat Panel Monitor User’s Guide  
   
Image rotation  
Before rotating the monitor, you should set-up your computer to rotate the image.  
Rotating the image may require special rotation software or you may find that your  
computer is preloaded with video graphic drivers that allows image rotation. Check  
the Graphic Properties setting on your computer to see if this feature is available.  
Try these steps to check if image rotation is available on your computer.  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have  
nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then  
select the preferred rotation. If you have Intel, select the Intel graphics tab, click  
Graphic Properties, select the Rotation tab, and then set the preferred rotation.  
Check with the manufacturer of your computer to see if graphic drivers with image  
rotation can be downloaded from their support website.  
Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
Apply water or liquid directly to your monitor.  
Use solvents or abrasives.  
Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
Lightly dampen a soft cloth with water and use this to gently wipe the covers  
and the screen.  
Remove grease or finger marks with a damp cloth and a little mild detergent.  
Detaching the monitor stand  
After placing the monitor face down on a clean surface or soft cloth, remove the four  
screws from the stand to remove it from the monitor.  
Chapter 2. Adjusting and using your monitor 2-7  
 
Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor drover, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model 4422-Hx6  
Height  
Depth  
Width  
378.78 mm (14.913 in)  
241.07 mm (9.491 in)  
510.30 mm (20.091 in)  
Dimensions  
Stand  
Tilt range  
Swivel  
Lift  
Range: 0°/+30°  
Range: -45°, +45°  
Range: 110.0 mm  
Yes (clock wise 90 degree)  
100 mm (3.94 in)  
Pivot  
Supported  
VESA mount  
Image  
Viewable image size  
Maximum height  
Maximum width  
Pixel pitch  
433.44 mm (17.06 in)  
270.90 mm (10.67 in)  
433.44 mm (17.06 in)  
0.258 mm (0.010 in) (V)  
Supply voltage  
Max supply current  
100-240 VAC, 60/50 3 Hz  
1.5 A  
Power input  
Normal operation  
Standby/Suspend  
Off  
32 W  
< 2 W  
< 1 W  
Power consumption  
Note: Power consumption figures  
are for the monitor and the  
power supply combined.  
Input signal  
Horizontal addressability 1680 pixels (max)  
Vertical addressability  
Clock frequency  
Analog Direct Drive, 75 ohm 0.7 V  
Video input (Analog)  
Video input (Digital)  
1050 lines (max)  
205 MHz  
Interface  
DVI  
Input signal  
VESA TMDS (Panel Link™)  
Horizontal addressability 1680 pixels (max)  
Vertical addressability  
Clock frequency  
1050 lines (max)  
165 MHz  
Communications  
Altitude Test  
VESA DDC  
Operation  
CI  
8,000 ft  
Horizontal frequency  
VAG: 30 kHz – 83 kHz  
DVI: 30 kHz – 75 kHz  
50 Hz – 75 Hz  
Supported Display Modes  
Vertical frequency  
Native Resolution  
(VESA Standard modes between  
noted ranges)  
1680 x 1050 at 60 Hz  
Operating  
Storage  
Shipping  
0° to 40°C (32° to 104° F)  
-20° to 60°C (-4° to 140° F)  
-20° to 60°C (-4° to 140° F)  
Temperature  
Copyright Lenovo 2008.  
3-1  
Table 3-1. Monitor specifications for type-model 4422-Hx6(continued)  
Operating  
Storage  
Shipping  
10% to 80%  
5%° to 95%  
5% to 95%  
Humidity  
Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to  
solve it yourself. Before calling your dealer or Lenovo, try the suggested actions  
that are appropriate to your problem.  
Table3-2.Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words” Out The system is set  
If you are replacing an  
old monitor, reconnect  
it and adjust the  
display mode to within  
the specified range for  
your new monitor.  
If using a Windows  
system, restart the  
display mode” on page  
2-6  
of Range” are  
shown on the  
screen, and the  
to a display  
mode which is  
not supported  
power indicator by the monitor.  
is flashing green.  
system in safe mode,  
then select a supported  
display mode for your  
computer.  
If these options do not  
work, contact the  
Customer Support  
Center.  
The image  
quality is  
unacceptable.  
The video signal Be sure the signal cable is  
on your monitor” on  
page 1-4  
cable is not  
connected with  
the monitor or  
system  
firmly plugged into the  
system and monitor.  
completely.  
The color  
settings may be  
incorrect.  
Select another color setting  
from the OSD menu.  
image” on page 2-3  
The automatic  
image setup  
Perform automatic image  
setup.  
image” on page 2-3  
function was not  
performed.  
The power  
The monitor’s  
power switch  
is not  
switched on.  
The power  
cord is loose  
or  
disconnected.  
There is no  
power at the  
outlet.  
Be sure the power cord  
is connected properly.  
on your monitor” on  
page 1-4  
indictator is not  
lit and there is no  
image.  
Be sure the outlet has  
power.  
Power on the monitor.  
Try using another  
power cord.  
Try using another  
electrical outlet.  
3-2 L2240p Wide Flat Panel Monitor User’s Guide  
Table3-2.Troubleshooting(continued)  
Problem  
Possible cause Suggested action  
Reference  
Screen is blank  
and power  
indicator is  
steady amber or  
flashing green  
The monitor is in  
Standby/Suspen  
d mode  
Press any key on the  
keyboard or move the  
mouse to restore  
operation.  
management” on page  
2-6  
Check the Power  
Options settings on  
your computer.  
The power  
indicator is  
green, but there disconnected  
The video signal Be sure the video cable is  
on your monitor” on  
page 1-4  
cable is loose or  
connected with the  
system properly.  
is no image.  
from the system  
or monitor.  
The monitor  
brightness and  
contrast are at  
the lowest  
Adjust the brightness and  
contrast setting on the OSD  
menu.  
image” on page 2-3  
setting.  
One or more of  
the pixels appear characteristic of  
discolored  
This is a  
If there are more than  
five pixels missing,  
contact the Customer  
Support Center.  
Support,” on page A-1  
the LCD  
technology and  
is not an LCD  
defect.  
Fuzzy lines in  
text or a blurry  
image.  
Image setup  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
monitor: 1680x1050 at 60  
Hz.  
image” on page 2-3  
has not been  
optimized  
Your system  
Display  
Properties  
setting have  
“Manual image setup”  
Horizontal or  
vertical lines  
through the  
image.  
Perform automatic image  
setup. If automatic image  
setup does not help,  
perform manual image  
setup.  
display mode” on page  
2-6  
not been  
optimized.  
When working in the  
native resolution, you  
may find additional  
improvements by  
See the Advanced section  
of your system’s display  
properties.  
adjusting the Dots Per  
Inch (DPI) setting on  
your system.  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor  
warms up.  
1. Press  
2. Use  
3. Use  
at the bottom of the monitor to open the OSD menu.  
or  
or  
to select  
and press  
to access.  
to select Clock and Phase adjustment.  
Chapter 3. Reference information 3-3  
 
Clock (pixel frequency) adjusts the number of pixels scanned by one  
Horizontal sweep. If the frequency is not correct, the screen shows vertical  
Stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase  
adjustments.  
5. Press  
to leave the OSD menu.  
Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft Windows Vista,  
Microsoft Windows XP.  
Installing the monitor driver in Windows Vista  
To install the device driver in Microsoft® Windows Vista, do the following:  
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature  
in Windows Vista.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows  
Vista operating system.  
4. Open the Display Properties window by clicking Start, Control Panel  
and then double-clicking the Hardware and Sound icon.  
5. Click the Personalization icon.  
6. Click the Display Settings icon.  
7. Click the Advanced Settings button.  
8. Click the Monitor tab.  
9. Click the Properties button.  
10. Click the Driver tab.  
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on Update Driver  
and then click the "Browse my computer for driver software" button.  
12. Select Let me pick from a list of device drivers on my computer” and then click the Next button.  
13. Insert the Lenovo Monitor CD into the CD drive and click the Have Disk button.  
Click on the Browse button and navigate to the following directory:  
X:\Monitor Drivers\Windows Vista (where X is the drive letter designator for the CD-ROM drive).  
14. Select the " L2240pwD.inf " file and click the Open button. Click the OK button.  
15. Select L2240pwD and click Next. The files will be copied from the CD to your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the computer.  
The system will automatically select the maximum refresh rate and  
corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo  
recommends using either 1680 x 1050 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.  
3-4 L2240p Wide Flat Panel Monitor User’s Guide  
Installing the monitor driver in Windows XP  
To use the Plug and Play feature in Windows XP, les should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1. Turn off the computer and all attached devices  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4. Open the Display Properties window by clicking Start Settings  
Panel, and then double-clicking the Display icon.  
5. Click the Setting tab.  
Control  
6. Click the Advanced button.  
7. Clink the Monitor tab.  
8. Clink the Properties button.  
9. Clink the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on Update Driver,  
and then click Next.  
11. Select Install from a list or Specic location (Advanced), and then click Next.  
12. Insert the Setup CD into the CD driver, then click the Have Disk button.  
13. Click on the Browse button and navigate to the following directory:  
X:\Monitor Drivers\Windows XP  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "L2240pwD.inf" file and click the Open button. Click the OK button.  
15. Choose L2240pwD and click OK. The les will be copied  
from the CD to your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Proles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve  
display quality. Lenovo recommends using either 1680x 1050 at a refresh rate of 60  
Hz, or 640x480 at a refresh rate of 60Hz.  
Chapter 3. Reference information 3-5  
Getting further help  
If you still can’t solve your problem, please contact the Customer Support Center.  
For more information on contacting the Customer Support Center, please see  
Appendix A, “Service and Support,” on page A-1.  
Service information  
Product numbers  
The product number for your monitor is located on the side of the display bezel as  
shown below.  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to  
accident, misuse, abuse, improper installation, usage not in accordance with  
product specifications and instructions, natural or personal disaster, or  
unauthorized alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
Images burned on to the screen of a CRT monitor. Burned image is preventable  
by utilizing a moving screen saver or power management.  
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
Chapter 3. Reference information 3-6  
Service parts  
The following parts are for use by Lenovo service, or Lenovo authorized dealers,  
To support the customer warranty. Parts are for service use only. The table below  
shows information for model 4422-Hx6.  
Table 3-3. List of service parts  
FRU (Field  
Machine Type  
Replaceable Unit)  
Part number  
Description  
color  
Model (MTM)  
45J7651  
45J8715  
45J7652  
L2240p Wide  
FRU Monitor Lenovo  
Business  
Black  
4422-HB6  
4422-HS6  
4422-H*6  
L2240p Wide  
FRU Monitor Lenovo  
Silver  
Bezel  
L2240p Wide  
FRU Signal cable  
(Analog)  
Business  
Black  
45J7653  
45J7654  
L2240p Wide  
FRU Signal cable (Digital) Black  
Business  
4422-H*6  
L2240p Wide  
FRU Stand  
Business  
Black  
4422-H*6  
3-7 L2240p Wide Flat Panel Monitor User’s Guide  
Appendix A. Service and Support  
The following information describes the technical support that is available for your  
Product, during the warranty period or throughout the life of the product. Refer to  
your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo  
warranty terms.  
Online technical support  
Online technical support is available during the life of your product through the  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your option is installed in a Lenovo  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will  
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the  
option has been withdrawn from marketing, Additional support offerings,  
including step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
Option name  
Option number  
Proof of purchase  
Computer manufacturer, model, serial number, and manual  
Exact wording of the error message (if any)  
Description of the problem  
Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want  
to walk you through the problem during the call.  
Worldwide telephone list  
Phone numbers are subject to change without notice. For the most current phone  
list.  
Copyright Lenovo 2008.  
A-1  
 
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact the nearest Lenovo service provider  
Argentina  
Australia  
0800-288-5366 (Spanish)  
131-426 (English)  
Austria  
Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610  
(German)  
Belgium  
Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800  
(French) Warranty service and support: 02-225-3611 (Dutch, French)  
Bolivia  
Brazil  
0800-0189 (Spanish)  
Sao Paulo region: (11) 3889-8986 Outside Sao Paulo region: 0800-701-4815 (Brazilian  
Portuguese)  
Canada  
Toronto: 416-383-3344 Outside Toronto: 1-800-565-3344 (English, French)  
Toll Free: 1230-020-1130 (Spanish)  
Chile  
China  
800-810-1818 ext 5070 8610 84981188 ext 5070 (Mandarin)  
China (Hong Kong S.A.R.)  
Home computer: 852-2825-7799 Commercial computer: 852-8205-0333  
ThinkPad and WorkPad: 852-2825-6580 (Cantonese, English, Mandarin)  
Colombia  
Costa Rica  
Croatia  
01-800-952-0466 (Spanish)  
800-011-1029 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Up and running support: 4520-8200 Warranty service and support: 7010-5150  
(Danish)  
Dominican Republic  
Ecuador  
Toll Free: 1-866-434-2080 (Spanish)  
1-800-426911 (Spanish)  
800-6264 (Spanish)  
El Salvador  
Estonia  
+386-61-1796-699  
Finland  
Up and running support: 09-459-6960 Warranty service and support: +358-800-1-4260  
(Finnish)  
France  
Up and running support: 0238-557-450 Warranty service and support  
(hardware): 0810-631-213 Warranty service and support  
(software): 0810-631-020 (French)  
Germany  
Up and running support: 07032-15-49201 Warranty service and support:  
01805-25-35-58 (German)  
Greece  
+30-210-680-1700  
Guatemala  
Honduras  
Hungary  
India  
1800-624-0051 (Spanish)  
Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish)  
+36-1-382-5720  
1800-425-6666 +91-80-2678-8970 (English)  
800-140-3555 (English) 62-21-251-2955 (Bahasa, Indonesian)  
Indonesia  
Ireland  
Up and running support: 01-815-9202 Warranty service and support:  
01-881-1444 (English)  
A-2 L2240p Wide Flat Panel Monitor User’s Guide  
Country or Region  
Telephone Number  
Israel  
Givat Shmuel Service Center: + 972-3-531-3900  
Haifa Service Center: +972-4-849-4608(Herbrew, English)  
Italy  
Up and running support: 02-7031-6101 Warranty service and support:  
+39-800-820094 (Italian)  
Japan  
Toll Free: 0120-20-5550 International: +81-46-266-4716  
The above numbers will be answered with a Japanese language voice  
prompt. For telephone support in English, please wait for the Japanese voice prompt to  
end, and an operator will answer. Please say "English support  
please." and your call will be transferred to an English speaking operator.  
Computer software: 0120-558-695 Overseas calls: +81-44-200-8666(Japanese)  
Korea  
1588-5801 (Korean)  
+386-61-1796-699  
Latvia  
Lithuania  
Luxembourg  
+386-61-1796-699  
+352-298-977-5063 (French)  
Malaysia  
Malta  
1800-88-8558 (English, Bahasa, Melayu)  
+356-23-4175  
Mexico  
01-800-123-1632 (Spanish)  
+44 (0) 1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-733-222 (English)  
001-800-220-1830 (Spanish)  
Up and running support: 6681-1100 Warranty service and support: 8152-150  
(Norwegian)  
Panama  
001-866-434-2080 (Toll Free) (Spanish)  
0-800-00-966 (Spanish)  
Peru  
Philippines  
Poland  
1800-1888-1426 (English) 63-2-995-8420 (Filipino)  
+48-22-878-6999  
Portugal  
+351-21-892-7147 (Portuguese)  
+4-021-224-4015  
Romania  
Russian Federation  
Singapore  
Slovakia  
+7-495-940-2000 (Russian)  
1800-3172-888 (English, Bahasa, Melayu)  
+421-2-4954-1217  
Slovenia  
Spain  
+386-1-4796-699  
91-714-7983 0901-100-000 (Spanish)  
+94-11-2448-442 (English)  
Sri Lanka  
Sweden  
Up and running support: 08-477-4420 Warranty service and support:  
077-117-1040 (Swedish)  
Switzerland  
Up and running support: 058-333-0900 Warranty service and support:  
0800-55-54-54 (German, French, Italian)  
Taiwan  
886-2-8723-9799 0800-000-700 (Mandarin)  
1-800-299-229 (Thai)  
Thailand  
Appendix A. Service and Support A-3  
Country or Region  
Telephone Number  
Turkey  
00800-4463-2041 (Turkish)  
United Kingdom  
Up and running support: 01475-555-055 Warranty support: 08705-500-900  
(English)  
United States  
1-800-426-7378 (English)  
Uruguay  
Venezuela  
Vietnam  
000-411-005-6649 (Spanish)  
0-800-100-5722 (Spanish)  
For northern area and Hanoi:84-4-843-6675 For southern area and Ho Chi  
Minh City: 84-8-829-5160 (English, Vietnamese)  
A-4  
L2240p Wide Flat Panel Monitor User’s Guide  
Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this  
document in all countries. Consult your local Lenovo representative for  
information on the products and services currently available in your area. Any  
reference to a Lenovo product, program, or service is not intended to state or  
imply that only that Lenovo product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any  
Lenovo intellectual property right may be used instead. However, it is the user’s  
responsibility to evaluate and verify the operation of any other product, program,  
or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries , in writing, to:  
Lenovo (United States), Inc.  
500 Park Offices Drive, Hwy. 54  
Research Triangle Park, NC 27709  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFERINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation  
or other life support applications where malfunction may result in injury or death  
to persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall  
operate as an express or implied license or indemnity under the intellectual  
property rights of Lenovo or third parties. All information contained in this  
document was obtained in specific environments and is presented as an  
illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore. The result obtained in other operating environments may  
Copyright Lenovo 2008.  
B-1  
vary significantly. Some measurement may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other  
countries, or both:  
Lenovo  
ThinkCentre  
ThinkPad  
ENERGY STAR and the ENERGY STAR logo are registered US trademarks.  
Microsoft, Windows, and Windows NT are trademarks of MicrosoftCorporation  
in the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
B-2 L2240p Wide Flat Panel Monitor User’s Guide  

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