Motorola E365 User Manual

Welcome  
Welcome to the world of Motorola digital wireless communications!  
We are pleased that you have chosen the Motorola E365 wireless  
phone.  
Internal Antenna  
Lanyard Loop  
Earpiece  
Camera Key  
Open camera and  
press to view or  
capture image.  
Headset  
Connector  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Navigation Key  
S
Menu Key  
Open a menu when  
G displays.  
Scroll through lists, set  
volume.  
Power/End Key  
Press & hold to turn  
phone  
Send/Answer Key  
Make and answer calls;  
press in idle to list  
on & off.  
recently dialled calls.  
Press & release to  
end phone calls, exit  
menu system.  
Microphone  
Power Connector  
Insert charger.  
Light Sensor  
Sets backlight for keypad.  
Accessory Connector  
Insert data cable.  
Welcome - 1  
                   
Menu Map  
Main Menu  
U
Messages *  
> More  
Create  
Inbox  
r
z
Phone Book  
Templates  
Outbox  
Recent Calls  
Received Calls  
Dialled Calls  
Missed Calls  
NotePad  
Call Times  
Call Cost  
Draft  
Voicemail  
Message Settings  
Voicemail Number  
Inbox Setup  
Info Alert Setup  
Cleanup Settings  
v
Media Centre  
-
Games  
Magic II  
Bowling King  
Bubble Tea  
Big 2 Garden  
Pacific Storm  
Sound Setting  
Vibration Setting  
New Picture  
Photo Album  
Picture  
Animation  
Melody  
VoiceMemo  
Download  
View Free Space  
w
)
è
'
ê
Ring Style  
Camera  
*
o
Alarm  
Chat *  
Start Chat  
Browser *  
Voice Memo  
Web Shortcut  
History  
Clear History  
:
&
Shortcuts  
Profile Setting  
Normal  
Meeting  
Outdoor  
Headset  
Pager  
Note: Select More when it appears in the menu to  
see additional menu items.  
This is the standard phone menu layout. Menu  
organisation and feature names may vary on your  
phone. Not all features may be available for all  
users.  
(
Tools  
Datebook  
Calculator  
Fixed Dial  
*
optional network, SIM card, or subscription-  
dependent features  
/
Settings  
(see next page)  
Menu Map - 3  
 
Settings Menu  
Personalise  
Initial Setup  
Caller Groups  
Time and Date  
Banner  
Power on/off  
Manual Redial  
Backlight  
Wallpaper  
Screen Saver  
WAP Profile  
Language  
Set Profile  
Set GPRS  
Battery Save  
Master Reset  
Master Clear  
Shortcuts Setup  
Call Divert  
Network  
Voice Calls  
Cancel All  
Avail. Networks  
Network Setup  
Phone Status  
My Tel. Numbers  
Credit Available  
Active Line  
In Call Setup  
In Call Timer  
Call Cost Setup  
My Caller ID  
Call Waiting  
Shortcuts  
View idle menu:  
Press in idle  
View dialled calls list:  
Press in idle  
Security  
S
Phone Lock  
Lock Now  
Auto Lock  
Unlock Code  
N
Lock Keypad  
Auto Key Lock  
Fixed Dial  
Open Voice Tag list  
Press and hold  
-
in idle  
Call Barring  
Outgoing Calls  
Lock keypad:  
Press M *  
Incoming Calls  
Cancel All  
SIM PIN  
Exit menu system:  
Press in a menu  
Passwords  
O
Unlock Code  
Security Code  
SIM PIN  
SIM PIN2  
Bar Password  
*
optional network, SIM card, or  
4 - Menu Map  
Contents  
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . 9  
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Changing Your SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Installing Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Charging Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Learning to Use Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . 24  
Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Using the 4-Way Navigation Keys . . . . . . . . . . . . . . . . . . . . 26  
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . . . . 35  
Changing a Code or Password . . . . . . . . . . . . . . . . . . . . . . 37  
If You Forget a Code or Password. . . . . . . . . . . . . . . . . . . . 37  
Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . . . . 38  
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Storing Your Name and Phone Number . . . . . . . . . . . . . . . 42  
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Contents - 5  
Setting Answer Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Selecting a Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Setting Display Colour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Conserving Battery Power. . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Calling Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Changing the Active Line. . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Redialling a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Using Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Cancelling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . 47  
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . . . . 47  
Dialling International Numbers. . . . . . . . . . . . . . . . . . . . . . . 48  
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . . 50  
Using the Notepad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Calling With Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Calling With TurboDial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Setting Up the Message Inbox. . . . . . . . . . . . . . . . . . . . . . . 55  
Sending Messages, Pictures, and Sounds . . . . . . . . . . . . . 55  
Viewing the Status of Sent Text Messages . . . . . . . . . . . . . 57  
Receiving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Reading or Deleting a Text Message. . . . . . . . . . . . . . . . . . 58  
Reading Information Service Messages . . . . . . . . . . . . . . . 59  
Using Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
6 - Contents  
Setting Up Your Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Viewing Entry Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Creating a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 64  
Storing a PIN Code With a Phone Number . . . . . . . . . . . . . 66  
Dialling a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 70  
Using Caller Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Sorting Phonebook Entries . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Copying Phonebook Entries . . . . . . . . . . . . . . . . . . . . . . . . 71  
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . . . . 73  
Personalising Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Selecting or Editing a Profile . . . . . . . . . . . . . . . . . . . . . . . . 74  
Creating and Editing Alert Tones . . . . . . . . . . . . . . . . . . . . . 75  
Setting the Menu Language. . . . . . . . . . . . . . . . . . . . . . . . . 79  
Resetting All Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Clearing All Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Using the Shortcuts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Getting More Out of Your Phone . . . . . . . . . . . . . . . . . . . . . 81  
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Diverting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Using Fixed Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Adjusting Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Personal Organiser Features . . . . . . . . . . . . . . . . . . . . . . . . 88  
Using the Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Contents - 7  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
News and Entertainment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Using the Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Picture and Animation Viewers . . . . . . . . . . . . . . . . . . . . . 103  
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Specific Absorption Rate Data. . . . . . . . . . . . . . . . . . . . . . 113  
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
8 - Contents  
Safety and General Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. READ THIS INFORMATION BEFORE USING  
YOUR PHONE.  
The information provided in this document supersedes the general  
safety information in user guides published prior to  
December 1, 2002.  
Exposure To Radio Frequency (RF) Energy  
Your phone contains a transmitter and a receiver. When it is ON, it  
receives and transmits RF energy. When you communicate with  
your phone, the system handling your call controls the power level  
at which your phone transmits.  
Your Motorola phone is designed to comply with local regulatory  
requirements in your country concerning exposure of human  
beings to RF energy.  
Operational Precautions  
To assure optimal phone performance and make sure human  
exposure to RF energy is within the guidelines set forth in the  
relevant standards, always adhere to the following procedures.  
External Antenna Care  
Use only the supplied or Motorola-approved replacement antenna.  
Unauthorised antennas, modifications, or attachments could  
damage the phone.  
Do NOT hold the external antenna when the phone is IN USE.  
Holding the external antenna affects call quality and may cause the  
phone to operate at a higher power level than needed. In addition,  
use of unauthorised antennas may result in non-compliance with  
the local regulatory requirements in your country.  
Safety and General Information - 9  
 
Phone Operation  
When placing or receiving a phone call, hold your phone as you  
would a wireline telephone.  
Body-Worn Operation  
To maintain compliance with RF energy exposure guidelines, if you  
wear a phone on your body when transmitting, always place the  
phone in a Motorola-supplied or approved clip, holder, holster,  
case, or body harness for this phone, if available. Use of  
accessories not approved by Motorola may exceed RF energy  
exposure guidelines. If you do not use one of the body-worn  
accessories approved or supplied by Motorola, and are not using  
the phone held in the normal use position, ensure the phone and its  
antenna are at least 1 inch (2.5 centimetres) from your body when  
transmitting.  
Data Operation  
When using any data feature of the phone, with or without an  
accessory cable, position the phone and its antenna at least 1 inch  
(2.5 centimetres) from your body.  
Approved Accessories  
Use of accessories not approved by Motorola, including but not  
limited to batteries and antenna, may cause your phone to exceed  
RF energy exposure guidelines. For a list of approved Motorola  
accessories, visit our website at www.Motorola.com.  
RF Energy Interference/Compatibility  
Note: Nearly every electronic device is susceptible to RF energy  
interference from external sources if inadequately shielded,  
designed, or otherwise configured for RF energy compatibility. In  
some circumstances your phone may cause interference.  
Facilities  
Turn off your phone in any facility where posted notices instruct you  
to do so. These facilities may include hospitals or health care  
10 - Safety and General Information  
facilities that may be using equipment that is sensitive to external  
RF energy.  
Aircraft  
When instructed to do so, turn off your phone when on board an  
aircraft. Any use of a phone must be in accordance with applicable  
regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
Pacemaker manufacturers recommend that a minimum separation  
of 6 inches (15 centimetres) be maintained between a handheld  
wireless phone and a pacemaker.  
Persons with pacemakers should:  
ALWAYS keep the phone more than 6 inches (15 centimetres)  
from your pacemaker when the phone is turned ON.  
NOT carry the phone in the breast pocket.  
Use the ear opposite the pacemaker to minimise the potential  
for interference.  
Turn OFF the phone immediately if you have any reason to  
suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids.  
In the event of such interference, you may want to consult your  
hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if it is adequately  
shielded from RF energy. Your GP may be able to assist you in  
obtaining this information.  
Safety and General Information - 11  
Use While Driving  
Check the laws and regulations on the use of phones in the area  
where you drive. Always obey them.  
When using your phone while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
Operational Warnings  
For Vehicles With an Air Bag  
Do not place a phone in the area over an air bag or in the air bag  
deployment area. Air bags inflate with great force. If a phone is  
placed in the air bag deployment area and the air bag inflates, the  
phone may be propelled with great force and cause serious injury  
to occupants of the vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially  
explosive atmosphere, unless it is a phone type especially qualified  
for use in such areas and certified as “Intrinsically Safe.” Do not  
remove, install, or charge batteries in such areas. Sparks in a  
potentially explosive atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive atmospheres referred to  
above include fuelling areas such as below decks on boats, fuel or  
chemical transfer or storage facilities, areas where the air contains  
chemicals or particles, such as grain, dust, or metal powders.  
Areas with potentially explosive atmospheres are often but not  
always posted.  
12 - Safety and General Information  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF  
your phone when you are near electrical blasting caps, in a blasting  
area, or in areas posted “Turn off electronic devices.” Obey all  
signs and instructions.  
Batteries  
Batteries can cause property damage and/or bodily injury such as  
burns if a conductive material such as jewellery, keys, or beaded  
chains touch exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and become quite hot.  
Exercise care in handling any charged battery, particularly when  
placing it inside a pocket, bag, or other container with metal  
objects. Use only Motorola original batteries and chargers.  
Your battery or phone may contain symbols, defined as follows:  
Symbol  
Definition  
Important safety information will follow.  
Your battery or phone should not be disposed of in  
a fire.  
Your battery or phone may require recycling in  
accordance with local laws. Contact your local  
regulatory authorities for more information.  
Your battery or phone should not be thrown in the  
trash.  
Your phone contains an internal lithium ion  
battery.  
LiIon BATT  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts  
when exposed to blinking lights, such as when watching television  
Safety and General Information - 13  
or playing video games. These seizures or blackouts may occur  
even if a person never had a previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your doctor  
before playing video games on your phone or enabling a blinking-  
lights feature on your phone. (The blinking-light feature is not  
available on all products.)  
Parents should monitor their children's use of video game or other  
features that incorporate blinking lights on the phones. All persons  
should discontinue use and consult a doctor if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation.  
To limit the likelihood of such symptoms, please take the following  
safety precautions:  
Do not play or use a blinking-lights feature if you are tired or  
need sleep.  
Take a minimum of a 15-minute break hourly.  
Play in a room in which all lights are on.  
Play at the farthest distance possible from the screen.  
Repetitive Motion Injuries  
When you play games on your phone, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. Follow these instructions to avoid  
problems such as tendonitis, carpal tunnel syndrome, or other  
musculoskeletal disorders:  
Take a minimum 15-minute break every hour of game playing.  
If your hands, wrists, or arms become tired or sore while  
playing, stop and rest for several hours before playing again.  
If you continue to have sore hands, wrists, or arms during or  
after play, stop playing and see a doctor.  
14 - Safety and General Information  
European Union Directives Conformance Statement  
Hereby, Motorola declares that this product is in  
compliance with  
The essential requirements and other relevant  
provisions of Directive 1999/5/EC  
All other relevant EU Directives  
IMEI: 350034/40/394721/9  
Product  
Approval  
0168  
Type: MC2-41H14  
Number  
The above gives an example of a typical Product Approval Number.  
You can view your product's Declaration of Conformity (DoC) to  
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/  
rtte - to find your DoC, enter the product Approval Number from  
your product's label in the "Search" bar on the Web site  
Safety and General Information - 15  
Getting Started  
What’s in the Box?  
Your digital wireless phone typically comes equipped with a battery  
and a charger. You can purchase other accessory items to  
customise your phone for maximum performance and portability.  
About This Guide  
This guide introduces you to your Motorola wireless  
phone.Optional Features  
This label identifies an optional network, SIM card, or  
subscription-dependent feature that may not be offered  
by all service providers in all geographical areas.  
Contact your service provider for more information.  
Optional Accessories  
This label identifies a feature that requires an optional  
Motorola Original™ accessory.  
Changing Your SIM Card  
Your SIM (Subscriber Identity Module) card contains your phone  
number, service details, and phonebook/message memory.  
Caution: Do not bend or scratch your SIM card. Avoid exposing  
your SIM card to static electricity, water, or dirt  
Action  
1
Switch off your phone by pressing the Power key  
O.  
16 - Getting Started  
                     
Action  
2
Pinch the battery  
cover and slide it  
back to remove it.  
pinch here  
3
Remove the  
battery.  
4
5
To remove a SIM  
card, slide the  
card carefully  
downward until it  
comes out.  
Slide the new SIM  
card carefully into  
the slot as  
indicated on the  
phone. Make sure  
that the notch of  
the SIM card is in  
the bottom right  
corner.  
Getting Started - 17  
Action  
6
Replace the  
battery and  
battery cover.  
Installing Your Battery  
You must install and charge the battery to use your phone.  
Your phone is designed to be used only with Motorola  
Original batteries and accessories. We recommend that  
you store batteries in their protective cases when not in  
use.  
Action  
1
Remove the battery from its protective clear plastic  
case, if necessary.  
If you are replacing an existing battery, make sure  
your phone is turned off.  
2
3
Pinch the battery  
cover and slide it  
back to remove it.  
pinch here  
Remove the old  
battery if  
necessary.  
18 - Getting Started  
   
Action  
4
Align the  
connections on  
the new battery  
with the  
connections on  
the phone.  
5
6
Press the battery toward the connections and push  
downward until it clicks into place.  
Replace the battery cover.  
Charging Your Battery  
New batteries are shipped partially charged. Before you can use  
your phone, you need to install and charge the battery as described  
below. Some batteries perform best after several full charge/  
discharge cycles.  
Action  
1
Connect the travel  
charger to the phone.  
Note: The connector  
is keyed and can  
only be inserted one  
way.  
2
3
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
When your phone indicates Charge Complete, remove  
the travel charger.  
Getting Started - 19  
       
When you charge the battery, the battery level indicator in the  
upper right corner of the display shows how much of the charging  
process is complete.  
Battery Use  
Battery performance depends on many factors, including your  
wireless carrier’s network configuration; signal strength; the  
temperature at which you operate your phone; the features and/or  
settings you select and use; items attached to the phone’s  
accessory connector port; and your voice, data, and other  
application usage patterns.  
Tip: Prolonged gaming or heavy use of the camera and WAP  
browser may reduce battery life. To conserve battery life, set your  
Backlight to Off (page 45) and set Battery Save to On (page 45).  
Caution: To prevent injuries or burns, do not allow metal objects to  
contact or short-circuit the battery terminals.  
To maximise your battery’s performance:  
Always use Motorola Original™ batteries and battery  
chargers. The phone warranty does not cover damage caused  
from using non-Motorola batteries and/or battery chargers.  
New batteries or batteries that have been stored for long  
periods of time may require a longer charge time.  
Maintain the battery at or near room temperature when  
charging.  
Do not expose batteries to temperatures below -10°C (14°F)  
or above 45°C (113°F). Always take your phone with you  
when you leave your vehicle.  
When you do not intend to use a battery for a while, store it  
uncharged in a cool, dark, dry place, such as a refrigerator.  
Over extended periods of time, batteries gradually wear down  
and require longer charging times. This is normal. If you  
charge your battery regularly and notice a decrease in talk  
20 - Getting Started  
     
time or an increase in charging time, then it is probably time to  
purchase a new battery.  
The rechargeable batteries that power this product must  
be disposed of properly and may need to be recycled.  
Refer to your battery’s label for battery type. Contact  
your local recycling centre for proper disposal methods.  
Never dispose of batteries in a fire because they may explode.  
Turning Your Phone On  
Action  
1
Press and hold O  
(the End/Power key).  
End/  
Power  
Key  
2
If necessary, enter your SIM card PIN code and press  
OK (+) to unlock your SIM card.  
Caution: If you enter an incorrect PIN code 3 times in  
a row, your SIM card is disabled and your phone  
displays SIM Blocked. (For more information, see  
page 97.)  
3
If necessary, enter your four-digit unlock code and  
press OK (+) to unlock your phone.  
Note: The unlock code is originally set to 1234. (For  
more information, see page 37.)  
Adjusting Volume  
When you are in a call, press S left and right to adjust the  
earpiece speaker volume.  
Getting Started - 21  
       
To adjust keypad or ring tone volume:  
Find the Feature  
M > Profile Settings > active  
profile > Edit  
A \ indicates the active profile. You can set  
Profile Setting  
Description  
Ring Volume  
the volume of the incoming call  
alert sound  
Keypad Tone  
the sound for key presses  
For other profile settings, see page 74.  
Built-in antenna  
Making a Call  
Do not block the built-in antenna in the top of  
your phone while you are on a call.  
Press  
To  
1
keypad keys  
dial the phone number  
Tip: If you make a mistake,  
press DELETE (-) to delete the  
last digit, or press and hold  
DELETE (-) to delete all digits.  
2
3
N
O
make the call  
end the call and “hang up” the  
phone  
22 - Getting Started  
         
Answering a Call  
When you receive a call, your phone rings and/or vibrates and  
displays an incoming call message.  
Action  
1
2
Press N or ANSWER (+)  
Press O (end key) when the call is done.  
Note: If the phone is locked, unlock it to answer the call.  
Getting Started - 23  
         
Learning to Use Your Phone  
Using the Display  
The idle display (shown below) is the standard display you see  
when you are not on a call or using the menu. You must be in the  
idle display to dial a phone number.  
Press S in idle to  
5
J
Y9  
display the icon  
menu.  
Service Provider  
Normal Mode  
U
Alert Profile (see  
page 42)  
Messages  
Datebook  
r
g
Phonebook  
v
12:00 pm 01/01  
Media Centre  
Clock and Date  
Note: Your phone  
might list different  
features in the idle  
display.  
G
PH.BO0  
MESSAG  
Menu Indicator  
Soft Key Labels  
The G (menu) indicator at the bottom centre of the display indicates  
you can press the menu key (M) to display the main menu to see  
more features.  
Labels at the bottom corners of the display show the current soft  
key functions. Press the left soft key (-) or right soft key (+) to  
perform the function indicated by the left or right soft key label.  
24 - Learning to Use Your Phone  
                     
The following status indicators can appear:  
GPRS  
Roam  
Active  
Line  
Message  
Alert Type  
In Use  
UD;J  
5
Y9  
Ä
Service Provider  
Normal Mode  
U
Signal  
Strength  
Battery Level  
r
g
v
12:00 pm 01/01  
G
PH.BO0  
MESSAG  
Signal Strength Indicator Indicates the strength of your  
phone’s connection with the network.  
Strong  
5
4
3
2
1
0
No signal  
You cannot make or answer calls when the “no signal” indicator  
appears.  
In Use Indicator Indicates when a call is in progress (U).  
GPRS Indicator Indicates that your phone is using  
a high-speed GPRS network connection (D). GPRS  
allows faster data transfer speeds. The indicator does  
not mean that you are in a call; only that you are  
registered on the network with a GPRS connection.  
Roam Indicator Appears when your phone uses  
another network system outside your home network  
(;). When you leave your home network area, your  
phone roams or seeks another network.  
Active Line Indicator Shows the current active phone line. To  
change the active line, see page 46.  
Learning to Use Your Phone - 25  
                         
Message Indicator Indicates when you have a new  
voice ( ) or text (Ä) message waiting. The symbol  
flashes when message memory is full.  
Alert Type Indicator Shows the currently selected alert type for  
incoming calls and messages.  
Y Ring  
a Flash  
W Vibrate  
Off  
Z Vibrate Then Ring  
Battery Level Indicator Shows the amount of charge left in  
your battery. The more bars visible, the greater the charge.  
High  
9
8
7
6
Low  
Recharge your battery as soon as possible when you see the  
Low Battery warning message and hear the low battery alert.  
Using the 4-Way Navigation Keys  
Use the 4-way navigation key like a  
joystick to navigate the menu system,  
change feature settings, and play  
games.  
Navigation  
key  
Tip: Down and up are the primary  
movements within menus. Move left  
and right to change feature settings, navigate the datebook, and  
edit text.  
26 - Learning to Use Your Phone  
           
Using Menus  
From the idle display, press M to display the main menu.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Menu Key  
Enter menu  
system or open a  
sub-menu.  
Power/End Key  
Press and hold to  
turn phone  
Navigation Key  
S
on and off.  
Press and release  
to end phone  
calls, exit menus.  
Scroll through  
menus & lists, set  
feature values.  
Selecting a Menu Feature  
From the idle display, select a menu feature as follows:  
Find the Feature  
M > Settings  
> Initial Setup  
> Time and Date  
This example shows that from the idle display, you must press M,  
scroll to and select Settings, then scroll to and select Initial Setup, then  
scroll to and select Time and Date to display the time and date. Use  
S to scroll, and the left/right soft keys to perform the functions in  
the bottom left and right corners of the display.  
Learning to Use Your Phone - 27  
           
Selecting a Feature Option  
Some features require you to select an item from a list:  
5
J
Y9  
Press M to  
open the  
sub-menu.  
Highlighted item  
Dialled Calls  
10.John Smith  
d
9.Mary Smith  
8.Carlos E..  
7.Adda Tho..  
6.Jack Bra..  
Press  
Press VIEW (+)  
to display details  
for the highlighted  
item.  
BACK (-) to  
display the  
previous  
e
screen.  
G
BACK  
VIEW  
Press S to scroll up or down to highlight an item.  
In a numbered list, press a number key to highlight the item.  
In an alphabetised list, press a key repeatedly to cycle through  
the letters on the key and highlight the closest matching list  
item.  
When an item has a list of possible values, press S to the  
left or right to scroll and select a value.  
When an item has a list of possible numeric values, press a  
number key to set the value.  
28 - Learning to Use Your Phone  
 
Entering Text  
Some features require you to enter information:  
5
J
Y9  
Entry Details  
Name:  
No.:  
Highlighted  
item  
Press S to  
d
scroll to  
additional items.  
Memory:Phone  
Voice Name:0  
Email:  
e
CANCEL  
CHANGE  
Press CHANGE (+) or  
number keys to edit the  
information.  
Press CANCEL (-) to exit without  
making changes.  
DONE (-) displays when you  
enter or edit information.  
The message centre lets you compose and send text messages. A  
flashing cursor shows where text will appear:  
Flashing  
5
Y9  
cursor  
indicates  
insertion  
point.  
Press SEND (+)  
when you finish  
your message.  
G
CANCEL  
SEND  
Press CANCEL (-) to exit  
without making changes.  
Press M to open the  
sub-menu.  
When you enter text using the standard tap method (see page 30),  
the soft key functions change.  
Learning to Use Your Phone - 29  
         
Choosing a Text Entry Method  
Multiple text entry methods make it easy for you to enter names,  
numbers, and messages.  
Press M > Entry Method from any text entry screen to select a text  
entry method:  
iTAP  
TAP  
Let the phone predict each word as you  
enter it, then choose the word from a list  
(see page 32).  
Enter characters one at a time by pressing  
the key for the letter, number, or symbol  
(see page 30). This is the standard  
method for entering text.  
Number  
Enter numbers only.  
Note: The text entry method you select remains active until you  
change it by selecting another method.  
Using the Tap Method  
This is the standard entry method for entering text on your phone.  
Press M > TAP from a text entry screen..  
Press  
To  
1
A number key one select a letter, number, or  
or more times  
symbol shown in the chart on  
page 31.  
2
3
Number keys  
enter the remaining characters  
SEND (+)  
accept the text and open the  
address display  
30 - Learning to Use Your Phone  
     
Tap Method Text Entry Rules  
Press a number key repeatedly to cycle through its characters.  
See the chart on page 31.  
Press S left or right to move the flashing cursor to the left or  
right in a text message.  
Press S up or down to change a character case.  
Your phone may support multiple languages. The current  
language setting determines whether a new message begins  
on the left or right side of the display.  
If you enter or edit information and do not want to save your  
changes, press O to exit without saving.  
Character Chart  
Use this chart as a guide for entering characters with the tap  
method.  
1
space . 1 ? ! , @ _ & ~ : ; "  
- ( ) ' ¿ ¡ % £ $ ¥ ¢ £  
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à â ã α β  
d e f 3 ë é è ê  
g h i 4 ï í î  
j k l 5  
m n o 6 ñ ö ø ó ò ô õ  
p q r s 7  
t u v 8  
w x y z 9 ξ ψ  
+ - 0 x * / \ [ ] = > < # §  
ç
δ
φ
γ
λ
ω
π
ß
σ
θ
ü ú ù û  
Learning to Use Your Phone - 31  
 
Note: This chart may not reflect the exact character set available  
on your phone.  
Using the iTAP™ Method  
iTAP™ software provides a predictive text entry method that lets  
you enter a word using one keypress per letter.  
Press M > iTAP from a text entry screen.  
Entering Words  
Press  
To  
1
A number key one enter the first letter of the word  
time  
The letters associated with the  
key are shown at the bottom of  
the display.  
2
Number keys (one enter the rest of the word  
per letter)  
Alternative words and letter  
combinations are shown at the  
bottom of the display. The word  
choices are updated with each  
keypress.  
highlight the word you want  
3 S right or left  
4
SELECT (+)  
enter the word at the flashing  
cursor  
A space is automatically  
inserted after the word.  
32 - Learning to Use Your Phone  
   
For example, to spell “art,” press 2 7 8. The display  
shows:  
Flashing cursor  
indicates  
insertion point.  
5
Y9  
Press Sto scroll  
and see additional  
choices.  
Art Apt Cpu c  
G
DELETE  
SELECT  
Press SELECT (+) to insert the  
highlighted letters.  
Press DELETE (-) to clear the  
last letter entered.  
Entering Novel Words  
If iTAP does not display the word you want:  
Press  
DELETE (-) one or  
more times  
To  
1
delete letters until you see  
a letter combination that  
matches the start of the  
word  
highlight the letter or letter  
combination  
2 S left or right  
3
SELECT (+), then press shift the text entry cursor to  
S to the left  
the left and “lock” the  
selected letters  
enter letters and highlight  
letter combinations to spell  
the word  
4
Number keys and S  
Learning to Use Your Phone - 33  
 
Your phone stores the unrecognised word, and includes  
it in the list of alternative word choices the next time you  
enter it. When you fill memory space for storing  
unrecognised words, your phone deletes the oldest  
words as you add new words.  
Entering Punctuation  
Press  
To  
0 or 1  
enter punctuation or other  
characters (see the chart on  
page 31)  
Using Capitalisation  
The first word of a sentence is automatically capitalised, with the  
words that follow in lowercase.  
Press  
To  
display complete words that  
begin with the characters you  
entered  
S up  
change the words to initial  
character capitalised, all  
uppercase characters, or all  
lowercase characters  
S down  
34 - Learning to Use Your Phone  
Entering Numbers  
Action  
To  
1
Enter the first digit put the iTAP software in number  
and then highlight entry method  
it  
2
3
Press number  
keys  
add digits to the number  
Press SELECT (+) enter the number  
Deleting Letters and Words  
Place the cursor to the right of the text you want to delete, and then:  
Action  
To  
Press DELETE (-)  
delete 1 letter at a time  
Hold DELETE (-)  
delete the entire message  
Locking and Unlocking Your Phone  
You can lock your phone manually or set your phone to lock  
automatically whenever you turn it off.  
A locked phone still rings or vibrates for incoming calls or  
messages, but you must unlock it to answer. To use a locked  
phone, enter the unlock code.  
You can make emergency calls on your phone even when it is  
locked. See page 47.  
Learning to Use Your Phone - 35  
     
Locking Your Phone Manually  
Find the Feature  
M > Settings > Security  
> Phone Lock  
> Lock Now  
Press  
To  
4
5
6
ENTER (+)  
keypad keys  
OK (+)  
open the unlock code display  
enter your 4-digit unlock code  
lock the phone  
Unlocking Your Phone  
At the Enter Unlock Code prompt:  
Press  
To  
1
ENTER (+)  
open the unlock code display  
2
keypad keys  
enter your 4-digit unlock code  
The unlock code is originally set  
to 1234. If necessary, see “If You  
3
OK (+)  
unlock your phone  
Setting Your Phone to Lock Automatically  
You can set your phone to lock every time you turn it off:  
Find the Feature  
M > Settings > Security  
> Phone Lock  
> Auto Lock > On  
36 - Learning to Use Your Phone  
 
Press  
To  
1
2
3
ENTER (+)  
open the unlock code display  
keypad keys  
enter your 4-digit unlock code  
OK (+)  
set the phone to lock  
automatically  
Note: To automatically lock your keypad, see page 38.  
Changing a Code or Password  
Your phone’s 4-digit unlock code is originally set to 1234, and the  
6-digit security code is originally set to 000000. Your service  
provider may reset these numbers before you receive your phone.  
If your service provider has not reset these numbers, we  
recommend that you change them to prevent others from  
accessing your personal information or modifying your phone  
settings. The unlock code must contain 4 digits, and the security  
code must contain 6 digits.  
To change a code or password:  
Find the Feature  
M > Settings > Security  
> Passwords  
If You Forget a Code or Password  
If you forget your security code (originally set to 000000), SIM PIN,  
SIM PIN2, or call barring password, contact your service provider.  
If you forget your unlock code, try entering 1234 or the last 4 digits  
of your phone number. If that does not work, do the following when  
you see the Enter Unlock Code message:  
Press  
ENTER (+)  
To  
1
open the unlock code display  
Learning to Use Your Phone - 37  
                 
Press  
To  
2
M
go to the unlock code bypass  
screen  
3
4
keypad keys  
enter your security code  
submit your security code  
OK (+)  
Locking and Unlocking the Keypad  
You can lock the keypad to prevent accidental keypresses (for  
example, when carrying your phone in a purse or pocket).  
Press  
M *  
To  
lock or unlock your keypad  
Note: Incoming calls unlock the keypad.  
To make the keypad lock automatically if it is inactive:  
Find the Feature  
M > Settings > Security  
> Auto Key Lock > On  
Taking Photos and Sending Picture Messages  
You can take photos to view and send as Multimedia Messaging  
Service (MMS) picture messages.  
38 - Learning to Use Your Phone  
       
Take Photos  
Camera Key  
Open camera and  
press to view or  
capture image.  
Note: The viewfinder image  
and captured images are  
scaled to fit your phone’s  
display. The image will have  
greater resolution when  
viewed on a PC.  
Open the camera lens on the  
back of your phone and point  
the viewfinder at the photo  
subject:  
Press  
To  
1
2
3
M > Camera  
The image in the camera’s  
viewfinder appears on your  
phone’s display.  
or  
the camera key  
TAKE (+)  
or  
freeze the image in the display  
the camera key  
STORE (+)  
save the photo as a JPG file on  
your phone (see step 4)  
or  
DELETE (-)  
delete the photo and return to  
viewfinder mode.  
Learning to Use Your Phone - 39  
 
Press  
To  
scroll to Send MMS, Set As,  
Rename, or Details  
open a new MMS picture  
message with the photo  
attached  
4 S SELECT (+)  
or  
return to viewfinder mode  
BACK (-)  
Option  
Send MMS  
Description  
Open a new MMS picture message  
with the photo attached.  
Set As...  
Save the photo as your wallpaper, or  
a caller group icon.  
Rename  
Details  
Name the photo.  
Display the photo name, type, size,  
date, and time.  
View, Send, Delete, or Rename Photos  
Find the Feature  
M > Media Centre  
> Photo Album > album  
Press  
To  
scroll to the photo you want  
1 S  
2
VIEW (+)  
view the photo  
40 - Learning to Use Your Phone  
Press  
To  
3
SEND (+)  
open a new MMS picture  
message with the photo  
attached  
or  
M
open the Photo Album menu for the  
following options.  
The Photo Album menu can include the following options:  
Option  
Set as ...  
Description  
Set the picture as your  
wallpaper or a caller  
groupimage.  
Delete  
Delete the picture.  
Rename  
Rename the picture.  
View picture information.  
Details  
View Free Space  
Check the space available for  
more pictures and animations  
Delete All  
Send  
Delete all pictures in the  
album.  
Open a text message with the  
picture attached (see  
page 55).  
Move  
Move the picture to another  
location  
Learning to Use Your Phone - 41  
 
Setting Up Your Phone  
Storing Your Name and Phone Number  
To store or edit your name and phone number information on your  
SIM card:  
Find the Feature  
M > Settings  
> Phone Status  
> My Tel. Numbers  
If you do not know your phone number, contact your service  
provider.  
Setting the Time and Date  
To use the datebook, you must set the time and date.  
Find the Feature  
M > Settings  
> Initial Setup  
> Time and Date  
Setting a Ring Style  
Your phone rings or vibrates to notify you of an incoming call,  
message, or other event. This ring or vibration is called an alert.  
Find the Feature  
M > Ring Style  
You can change these ring style settings:  
Setting  
Description  
Ring Volume  
volume for all alerts  
42 - Setting Up Your Phone  
               
Setting  
Description  
In-Call Alert  
ring or vibrate alert types  
Note: The alert indicator in your  
display shows this alert type (see  
indicators on page 24).  
Ring Type  
Ring Tones  
Text Msgs  
Alarms  
Continuous or Once  
sound for incoming call alerts  
sound for incoming message alerts  
sound for alarms  
Tip: You can choose a profile that sets all of your alert, colour,  
answer mode settings at once. To choose a profile, see page 74.  
Setting Answer Mode  
You can answer calls by pressing any key, or tell your phone to  
answer calls automatically after a delay. To set these options:  
Find the Feature  
M > Profile Settings  
> profile > Edit  
> Answer Mode  
Setting  
Description  
Auto Answer  
answer automatically, after a delay  
answer by pressing any key  
answer by pressing N  
Anykey Answer  
Sendkey Answer  
Tip: You can choose a profile that sets all of your alert, colour,  
answer mode settings at once. To choose a profile, see page 74.  
Setting Up Your Phone - 43  
         
Setting a Wallpaper Image  
You can set a picture or photo as a wallpaper (background) image  
in your phone’s idle display.  
Find the Feature  
M > Settings  
> Personalise  
> Wallpaper  
Select a wallpaper image, or press M and select:  
Setting  
Description  
Photo Album  
photos stored on your phone  
pictures stored on your phone  
Picture  
Selecting a Screen Saver  
When you display an animation or picture, you can set it as your  
screen saver image. The screen saver image displays when the  
phone detects no activity for a specified time.  
Find the Feature  
M > Media Centre  
> Animation  
> the animation  
M > Apply as screen saver  
The screen saver image shrinks to fit the display, if necessary.  
Setting Display Colour  
You can select the colour palette that your phone uses to display  
indicators, highlights, and soft key labels.  
Find the Feature  
M > Profile Settings  
> profile > Edit  
> Colour Setting  
Tip: You can choose a profile that sets all of your alert, colour,  
answer mode settings at once. To choose a profile, see page 74.  
44 - Setting Up Your Phone  
         
Adjusting the Backlight  
You can set the amount of time that the display backlight remains  
on, or turn off the backlight to conserve battery power.  
Find the Feature  
M > Settings  
> Initial Setup  
> Backlight  
Conserving Battery Power  
Some networks and phones include a battery save  
setting to conserve battery power.  
Find the Feature  
M > Settings  
> Initial Setup  
> Battery Save  
Setting Up Your Phone - 45  
           
Calling Features  
For basic instructions on how to make and answer calls, see page  
Changing the Active Line  
Change the active phone line to make and receive calls  
from your other phone number.  
Find the Feature  
M > Settings  
> Phone Status  
> Active Line  
The active line indicator in the display shows the current active  
phone line (see page 25).  
Redialling a Number  
From the idle display:  
Press  
To  
1
N
view the dialled calls list  
scroll to the entry you want  
2 S  
3
N
redial the number  
Using Caller ID  
Calling line identification (caller ID) displays the phone  
number for incoming calls.  
46 - Calling Features  
               
For Incoming Calls: The phone displays the caller’s name when  
the name is stored in your phonebook, or Incoming Call when caller ID  
information is not available.  
For Outgoing Calls: Other phones can display your phone number  
when you call them or send a message. To hide your number for  
the next call, or for all your calls:  
Find the Feature  
M > Settings  
> In-Call Setup  
> My Caller ID  
> Next Call Only or  
All Calls  
Cancelling an Incoming Call  
While the phone is ringing or vibrating:  
Press  
To  
CANCEL (-)  
cancel the incoming call  
Depending on your phone settings and the type of  
subscription you have, the call may be forwarded to  
another number, or the caller may hear a busy signal.  
Calling an Emergency Number  
Your service provider may program one or more emergency phone  
numbers, such as 999, that you can call under any circumstances,  
even when your phone is locked or the SIM card is not inserted.  
Note: Emergency numbers vary by country. Your phone’s  
emergency number(s) may not work in all locations, and sometimes  
Calling Features - 47  
             
an emergency call cannot be placed due to network,  
environmental, or interference issues.  
Press  
To  
1
2
keypad keys  
dial the emergency number  
N
call the emergency number  
Dialling International Numbers  
To dial the local international access code:  
Action  
To  
Press 0 for 2  
seconds  
insert the international access  
code (+) for the country from  
which you are dialling  
Viewing the Received Calls or Dialled Calls List  
Your phone keeps lists of the calls you recently received and  
dialled, even if the calls did not connect. The lists are sorted from  
newest to oldest, and contain up to 10 entries. The oldest entries  
are deleted as new ones are added.  
Shortcut: From the idle display, press N to display the dialled  
calls list.  
Find the Feature  
M > Recent Calls  
Press  
To  
scroll to Received Calls or Dialled Calls  
1 S  
2
SELECT (+)  
select the list  
scroll to an entry  
3 S  
48 - Calling Features  
         
Press  
To  
4
N
call the entry’s number  
Note: Press and hold N for 2  
seconds to send the number as  
DTMF tones during a call.  
or  
+
if View appears above the +  
key—view the entry’s details  
if Store appears above the +  
key—store the entry’s details in  
the phonebook  
or  
M
open the Last Calls Menu to  
perform other procedures in the  
following list  
Option  
Store  
Description  
Create a phonebook entry with the  
selected number in the No. field. (This  
option does not appear if STORE  
appears above the + key, or if the  
number is already stored as a  
phonebook entry.)  
Delete  
Delete the entry. (This option does  
not appear if DELETE appears above the  
+ key.)  
Delete All  
Add Digits  
Delete all entries in the current list.  
Add digits to the end of the selected  
number.  
Calling Features - 49  
       
Returning an Unanswered Call  
When you do not answer calls, your phone displays X Missed Calls,  
where X is the total number of missed calls  
Press  
To  
1
VIEW (+)  
see the missed calls list,  
beginning with the most recent  
call  
scroll through the list and select  
a call that you want to return  
2 S  
3
N
make the call  
Using the Notepad  
Your phone stores the most recent string of digits entered on the  
keypad in a temporary memory location called the notepad. This  
can be a phone number that you called, or a number that you  
entered but did not call. To retrieve the number stored in the  
notepad:  
Find the Feature  
M > Recent Calls  
> Notepad  
Press  
N
or  
To  
call the number  
STORE (+)  
create a new phonebook entry, with the  
notepad number copied into the No. field  
(see page 64).  
Calling With Speed Dial  
Each entry in your phonebook is assigned a unique speed dial  
number that identifies where the entry is stored in phone memory  
50 - Calling Features  
             
or on the SIM card. To speed dial a phonebook entry, in the idle  
display:  
Press  
To  
1
keypad keys  
enter the speed dial number for  
the entry you want to dial  
2
3
#
N
submit the number  
call the entry  
Calling With TurboDial  
To call phonebook entries 1 to 9 from the idle display, press and  
hold the 1-digit speed dial number for 1 second.  
Using Voicemail  
You can listen to your voicemail messages by calling  
your network voicemail phone number. Voicemail  
messages are stored on the network—not on your  
phone.  
Storing Your Voicemail Number  
Storing your voicemail number in your phone makes it easy for you  
to listen to new voicemail messages. Your voicemail number is  
provided by your service provider.  
Find the Feature  
M > Messages  
> Message Settings  
> Voicemail No.  
Press  
To  
1
2
keypad keys  
enter the phone number for your  
voicemail  
OK (+)  
store the number  
Calling Features - 51  
         
Note: You cannot store pause (p), wait (w), or number (n)  
characters in this number. If you want to store a voicemail number  
with these characters, create a phonebook entry for it. Then, you  
can use the entry to call your voicemail. For more about these  
characters, see page 66.  
Receiving a New Voicemail Message  
When you receive a voicemail message, your phone displays f  
(voice message waiting) and New Voicemail. Some networks only  
indicate when you have messages, whether they are new or not.  
Press  
To  
CALL (+)  
call the voicemail phone number  
you stored and listen to the  
message  
Listening to a Voicemail Message  
Find the Feature  
M > Messages > Voicemail  
Your phone calls your voicemail number. If no voicemail number is  
stored, the phone prompts you to store one.  
Using Call Waiting  
When you are on a call, an alert tone sounds to indicate  
that you have received a second call.  
Press  
To  
1
N
answer the new call  
52 - Calling Features  
   
Press  
SWITCH (+)  
To  
2
switch back to the first call  
Note: You can press  
SWITCH (+) at any time to  
switch between calls.  
or  
LINK (-)  
connect the two calls  
You must turn on call waiting to use this feature. To turn call waiting  
on or off:  
Find the Feature  
M > Settings  
> In-Call Setup  
> Call Waiting  
Putting a Call on Hold  
Press  
HOLD (+) (if  
available)  
To  
put a call on hold  
or  
M > Hold  
Transferring a Call  
While you are on a call, you can transfer the call to another phone  
Find the Feature  
M > Hold  
Press  
To  
1
keypad keys  
enter the phone number where  
you are transferring the call  
Calling Features - 53  
       
Press  
To  
2
N
dial the phone number  
Speak to the person who  
answers the target phone.  
3
M
open the menu  
scroll to Call Transfer  
4 S  
5
SELECT (+)  
confirm the transfer  
54 - Calling Features  
Messages  
Text messages are brief messages that you can send  
and receive.  
Quick notes are prewritten text messages that you can  
insert into a message and send quickly.  
Setting Up the Message Inbox  
Your message inbox must be set up before you can send and  
receive messages.  
Note: Your service provider may have already set up the message  
inbox for you.  
Find the Feature  
M > Messages  
> Message Settings  
> Inbox Setup  
Setting  
Description  
Short Msg Setup  
Enter your service centre  
number, expiry period, and  
reply type for SMS messages.  
Multimedia Msg Setup  
Enter the network settings,  
filters, and limits for MMS  
messages.  
Sending Messages, Pictures, and Sounds  
Note: Your message inbox must be set up before you can send and  
receive messages (see page 55).  
Messages - 55  
               
You can send two types of text messages:  
Find the Feature M > Messages > Create  
> message type  
SMS/EMS  
Contains text, simple icons, and ring  
tones.  
Multimedia  
Contains text, photos, and complex  
sounds.  
Multimedia  
Templates  
Contains pre-selected text, photos, or  
complex sounds.  
Press  
To  
1
keypad keys  
enter the text message (see  
page 29)  
To insert a picture, animation, or  
sound file in the message,  
press:  
M > Insert Media > object type  
> object  
Note: Some files may not be  
compatible with some brands of  
phones.  
2
SEND (+)  
store the message contents and  
open the address editor  
3
4
SELECT (+)  
select [New Entry]  
keypad keys  
enter a phone number where  
you want to send the message  
or  
M > Phonebook  
select one or more phone  
numbers from the phonebook  
56 - Messages  
Press  
To  
5
SEND (+)  
send the message  
or  
M > Save to Drafts  
OK (-)  
save the message as a draft  
confirm the send  
6
Sending a Quick Note Text Message  
Quick notes are prewritten text messages that you can insert into a  
message and send quickly (for example, Meet me at ...). You can also  
create new quick notes.  
Find the Feature  
M > Messages > Templates  
> Quick Notes  
Press  
To  
scroll to the quick note  
1 S  
2
SEND (+)  
send the quick note  
or  
M
view the note text or  
create a new quick note  
Viewing the Status of Sent Text Messages  
Text messages that you send are stored in the outbox.  
Find the Feature  
M > Messages > Outbox  
Messages are sorted from oldest to newest.  
Receiving a Message  
Note: Your message inbox must be set up before you can send and  
receive messages. See page 55.  
Messages - 57  
             
When you receive a new message, your phone displays the g  
(message waiting indicator) and New Message, and sounds an alert.  
Press  
VIEW (+)  
To  
1
open the message (or your text  
message inbox if there are  
multiple messages)  
If reminders are turned on, your phone sends a reminder at regular  
intervals until you close the new message notification, read the  
message, or turn off your phone.  
When your phone displays Memory is Full!, you must delete some  
existing messages from your inbox, outbox, or drafts folder to  
receive new messages.  
Reading or Deleting a Text Message  
Messages in the text message inbox are sorted from newest to  
oldest.  
Find the Feature  
M > Messages > Inbox  
Press  
To  
scroll to the message  
1 S  
2
3
READ (+)  
open the message  
close the message  
BACK (-)  
or  
REPLY (+)  
compose and send a reply  
or  
M
open the Text Msg Menu for the  
following options  
58 - Messages  
     
Option  
Reply  
Description  
Open a new text message, with the  
sender’s Reply To number or email  
address in the To field.  
Delete  
Delete the message.  
Call Back  
Call the number in the message  
header or embedded in the  
message.  
Chat  
Open a chat session with the  
message sender.  
Forward  
Open a copy of the text message,  
with an empty To field.  
Cleanup Message  
Delete any messages past the  
expiry in your Inbox Setup (see  
page 55)  
Extract Address  
Create a phonebook entry for the  
Reply To number  
Reading Information Service Messages  
Information service messages are broadcast messages  
that you can receive, such as stock updates or news  
headlines.  
Your information services message inbox must be set up before  
you can receive information services messages. The number of  
messages the inbox can hold depends on the length of the  
messages, and the number of other messages and drafts stored on  
your phone.  
Messages - 59  
     
Note: Your service provider may have already set up the  
information services inbox for you.  
Find the Feature  
M > Messages  
> Message Settings  
> Info Alert Setup  
To set up the information services inbox, you must configure the  
following settings. Contact your service provider to obtain this  
information, if necessary. Actual field names and values may vary  
depending on the technologies available to your service provider.  
Some settings may not be available for all phone models.  
Setting  
Service  
Description  
select Yes or No to turn  
broadcasts on or off  
Active Channels  
Language  
set the subscription channels  
select the language(s) in  
which you want to accept  
broadcasts  
Using Chat  
You can exchange text messages in real time with  
another wireless phone user in a chat session. The  
messages you send appear immediately on your chat  
partner’s phone.  
Starting a Chat Session  
Find the Feature  
Press  
M > Chat > Start Chat  
To  
enter your Nickname  
1
keypad keys  
60 - Messages  
   
Press  
To  
2
OK (+)  
save your Nickname  
3
keypad keys  
or  
enter your first chat message  
M > Quick Notes  
OK (+)  
select a quick note  
4
5
save the chat message  
SELECT (+)  
enter your chat partner’s phone  
number  
or  
select a number from the  
phonebook or recent call lists  
S > PB Lookup  
6
OK (+)  
send the message  
Your phone displays the chat  
log. When your chat partner  
replies, the reply appears below  
your text.  
7
8
CHAT (+)  
enter a reply to your partner  
send your reply  
OK (+)  
Notes:  
If you send a chat message to a phone that only has text  
messaging, the chat text appears as a text message on the  
other phone. The reply appears as chat text on your phone.  
You can start a chat session from a text message. Press M  
and select Chat to start a new session with the sender’s Reply To  
number in the To field.  
When your phone displays Memory is Full!, you must delete  
some existing messages from your inbox, outbox, or drafts  
folder to receive new chat messages.  
Messages - 61  
 
Using the Chat Log  
The chat log displays the messages exchanged in a chat session.  
Nickname  
5
Y9  
Newest  
messages  
display at  
top.  
Chat  
Katy>10 AM  
Carlo>What  
time does it  
start?  
d
Chat text  
Press S to  
scroll and see  
more text.  
Katy>Are you  
e
PAUSE  
CHAT  
Exit chat  
Enter reply  
Responding to Chat  
When you receive a chat message, your phone displays Chat from  
chat name, and sounds an alert.  
Press  
To  
ACCEPT (+)  
accept the chat session  
or  
REJECT (-)  
refuse the chat session  
If reminders are turned on, your phone reminds you at regular  
intervals until you respond to the chat notification or turn off your  
phone.  
If you receive another chat request during a chat session, the new  
message appears as an incoming text message, with the  
requestor’s chat name at the beginning of the message.  
62 - Messages  
 
Ending a Chat Session  
Press  
To  
1
2
PAUSE (-)  
suspend the session  
open the Chat Menu  
M
scroll to End Chat  
3 S  
4
SELECT (+)  
select End Chat  
A chat session also ends when you turn off your phone, answer an  
incoming call, or start a new chat session.  
Your chat partner is not notified when you end a chat session. If  
your partner sends more chat text, your phone treats it as an  
incoming text message, with your chat partner’s chat name at the  
beginning of the message.  
If you exit the chat log without selecting End Chat, and your chat  
partner sends another message, your phone notifies you and adds  
it to the chat log. You can re-enter the session by returning to the  
chat log.  
Messages - 63  
Setting Up Your Phonebook  
You can store a list of names and phone numbers or email  
addresses in your phone’s electronic phonebook.  
To see the names in your phonebook:  
Find the Feature  
M > Phonebook  
Scroll to a name and press VIEW (+) to view details of the  
phonebook entry as shown in the following display.  
Viewing Entry Details  
Entry’s Name  
Press S to  
5
Y9  
scroll to items.  
Entry’s phone  
number  
d
Carlo Emrys  
2125551212  
Scroll down for  
entry’s Location  
(TurboDial)  
SIM or Phone  
entry location  
Memory:Phone  
Email:carlo@  
mot.com  
number  
Entry’s email  
address  
e
G
BACK  
EDIT  
Return to list  
Edit entry  
Press M to open the  
Phonebook Menu  
Creating a Phonebook Entry  
You can store a phonebook entry on your phone or on the  
SIM card.  
64 - Setting Up Your Phonebook  
                   
Entering Information  
To create or edit a phonebook entry:  
Find the Feature  
M > Phonebook  
M > New  
> Phone Number  
Shortcut: Enter a phone number in the idle display, then press  
STORE (+) to create a phonebook entry with the number in the No.  
field.  
A phone number is required for a phonebook entry. All other  
information is optional. You can enter the following information for a  
phonebook entry:  
Phonebook item  
Name  
Description  
a name for the entry  
the phone number  
No.  
Memory  
select whether to store the entry  
on your Phone or SIM  
Voice Name  
record a name to voice dial the  
entry  
Email  
the email address  
Group  
the group that classifies the  
Photo CLI  
TurboDial  
select a photo to appear when  
you receive calls from the entry  
the number you use to TurboDial  
the entry (for entries 1 to 9). To  
TurboDial an entry, press and  
hold its TurboDial number in  
idle.  
Setting Up Your Phonebook - 65  
   
Completing a Phonebook Entry  
When you are finished entering information for a phonebook entry:  
Press  
To  
DONE (-)  
store the entry and return to the  
phonebook list  
Storing a PIN Code With a Phone Number  
You can store a PIN code with the phone number for calls that  
require additional digits (for example, to make a calling card call, or  
to retrieve voicemail or answering machine messages). Insert one  
or more of the following characters in the dialling sequence to  
ensure that the number dials and connects properly:  
Press  
To  
M > Insert Pause  
inserts a p (pause) character  
Your phone dials the preceding  
digits, waits for the call to  
connect, then sends the  
remaining digit(s).  
Note: If your network does not  
recognise the first pause  
character, try two (pp).  
M > Insert Wait  
inserts a w (wait) character  
Your phone dials the preceding  
digits, waits for the call to  
connect, then prompts you for  
confirmation before it sends the  
remaining digit(s).  
66 - Setting Up Your Phonebook  
           
Press  
To  
M > Insert 'n'  
inserts an n (number) character  
Your phone prompts you for a  
number before dialling the call.  
The number you enter is  
inserted into the dialling  
sequence in place of the n  
character.  
Notes:  
You can store a maximum of 40 digits per number for a  
phonebook entry on your phone. The maximum number may  
vary for entries stored on the SIM card. Each character counts  
as one digit.  
You cannot store numbers that contain a w or n character on  
the SIM card.  
Recording a Voice Name For a Phonebook Entry  
A voice name lets you call the phonebook entry using voice dial.  
You can record a voice name for a new or existing phonebook  
entry.  
Note: You cannot record a voice name for an entry stored on a SIM  
card.  
Record your voice name in a quiet location. Hold the phone about 4  
inches (10 centimetres) from your mouth, and speak directly into  
the phone’s microphone in a normal tone.  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry  
1 S  
2
VIEW (+)  
view entry details  
Setting Up Your Phonebook - 67  
       
Press  
To  
3
EDIT (+)  
edit the entry  
scroll to Voice Name  
4 S  
5
6
RECORD (+)  
begin recording  
RECORD (+) and  
release, then say  
the entry’s name  
(within 2 seconds)  
record the voice name  
7
8
RECORD (+) and  
release, then  
confirm the voice name  
store the voice name  
repeat the name  
DONE (-)  
Dialling a Phonebook Entry  
Use one of the following procedures to call a number (or send a  
text message to an email address) stored in your phonebook.  
Note: You can also use TurboDial (see page 51).  
Using the Phonebook List  
Find the Feature  
Press  
M > Phonebook  
To  
1
keypad key letters jump to entries that begin with  
that letter (optional)  
scroll to the entry you want  
2 S  
3
N
call the entry  
68 - Setting Up Your Phonebook  
   
Using Voice Dial  
To call a phonebook entry that you  
stored with a voice name, press and  
hold the left soft key until your phone  
says Say Name Now. Say the entry’s name  
(in two seconds).  
Left  
Softkey  
To store a voice name for a phonebook entry, see page 67.  
Editing a Phonebook Entry  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to  
edit  
1 S  
2
3
VIEW (+)  
display the entry’s detailed view  
edit the phonebook entry  
EDIT (+)  
Edit the entry as described on page 64.  
Tip: Press M to open the Phonebook Menu to perform various  
operations on the selected entry.  
Setting Up Your Phonebook - 69  
     
Deleting a Phonebook Entry  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry  
1 S  
2
3
4
M
open the Phonebook Menu  
scroll to Delete  
S
SELECT (+)  
delete the entry  
Using Caller Groups  
You can put phonebook entries into groups. When you  
get a call or message from someone in a group, your  
phone uses the group’s special ring.  
Setting Up a Group  
Find the Feature  
M > Settings  
> Personalise  
> Caller Groups  
> group name  
You can edit the following settings:  
Setting  
Name  
Description  
name of the group  
Ring  
ring alert your phone uses for  
Icon  
icon your phone displays for  
calls from group members  
70 - Setting Up Your Phonebook  
       
Setting  
Description  
Use Defaults  
reset all of the settings to the  
phone defaults  
Viewing Only One Group in Your Phonebook  
To make your phonebook display only the entries in one group:  
Find the Feature  
M > Phonebook  
M > Caller Groups  
> the group to view  
Your phone hides all phonebook entries except for the members of  
the group you selected.  
Sorting Phonebook Entries  
You can sort your phonebook list by speed dial number Alpha  
Sorting, Bopomofo Sorting, Pinyin Sorting, and Stroke Sorting.  
Find the Feature  
M > Phonebook  
M > PB Sorting  
> sort order  
Copying Phonebook Entries  
Note: These procedures do not delete the original entries.  
Copying a Single Entry  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry  
1 S  
2
M
open the Phonebook Menu  
Setting Up Your Phonebook - 71  
       
Press  
To  
scroll to Copy Entry  
3 S  
4
SELECT (+)  
select Copy Entry  
The phone asks for a  
confirmation.  
5
YES (-)  
copy the entry to the new  
location  
Tip: The SIM card cannot store Type and Voice Name data for entries.  
When you try to copy an entry with a type or voice name to the SIM  
card, the phone asks you for confirmation before dropping this  
information and copying the entry.  
Copying All Entries  
Find the Feature  
M > Phonebook  
M > Copy Entries  
Press  
To  
1
M
open the Phonebook Menu  
scroll to SIM to Phone, Phone to SIM,  
SIM to Caller Group, or  
CallerGroup to SIM  
2 S  
3
4
SELECT (+)  
YES (-)  
select the copy option  
confirm the copy  
72 - Setting Up Your Phonebook  
Checking Phonebook Capacity  
You can see how much memory space remains for storing  
phonebook and datebook entries on the phone, and how many  
more phonebook entries you can store on the SIM.  
Find the Feature  
M > Phonebook  
Press  
To  
1
M
open the Phonebook Menu  
scroll to Phone Capacity or  
SIM Capacity  
2 S  
3
SELECT (+)  
select Phone Capacity or SIM Capacity  
Your phone displays the phone  
memory meter, or the number of  
SIM card phonebook entries  
available.  
Setting Up Your Phonebook - 73  
   
Personalising Your Phone  
Selecting or Editing a Profile  
A profile stores your settings for alerts, colour style, and answer  
options. To select a profile:  
Find the Feature  
M > Profile Settings  
> profile > Activate  
Note: profile represents the profile you want.  
You can also customise any profile  
Find the Feature  
M > Profile Settings  
> profile > Edit  
Setting  
Description  
Colour Setting  
the colour palette for your  
display indicators, highlights,  
and soft key labels  
Ring Style  
ring or vibration settings for  
calls, messages, and alarms  
Note: You can also change  
these settings under  
M > Ring Styles (see page 42).  
Keypad Tone  
the sound for key presses  
Warning Tone  
Call Time Reminder  
turn warning tones On or Off  
select a Single or Multiple call time  
reminder  
Connected Alert  
select the alert for connected  
calls  
74 - Personalising Your Phone  
       
Setting  
Description  
Answer Mode  
select a method for answering  
incoming calls  
Creating and Editing Alert Tones  
You can create and store custom alert tones on your phone. The  
tones appear in the list of available alerts.  
Creating a Tone  
Find the Feature  
M > Media Centre  
> Melody  
M > New  
Press  
To  
1
CHANGE (+)  
select Notes  
enter notes for the tone (see the  
following section)  
2 S  
or  
keypad keys  
OK (+)  
3
4
5
6
7
store the notes  
select Name  
CHANGE (+)  
keypad keys  
OK (+)  
enter the name for the tone  
store the name  
store the tone  
DONE (-)  
Entering Notes  
Press S up or down to select a note in octaves 0-8.  
Basic notes: c d e f g a b Sharp Notes: #c #d #f #g #a  
Personalising Your Phone - 75  
   
You can also enter note details and rests. For example, *2#g0r  
plays a second-octave G sharp whole note followed by a rest.  
Press number keys repeatedly to cycle cycle through the options in  
the following table.  
Note Table  
Key  
1
Display  
1
Description  
First octave, as in 1G  
2
3
A
B
C
2
D
E
Second octave, as in 2G  
Third octave, as in 3G  
A note  
2
3
4
B note  
C note  
Second octave, as in 2G  
D note  
E note  
F
F note  
3
G
R
Third octave, as in 3G  
G note  
inserts a rest (you can add  
length modifiers, such as Rh)  
7
#
b
sharp note, as in F#  
flat note, as in Gb  
1/4 note, as in Gq  
1/2 note, as in Gh  
whole note, as in Gw  
0
q
h
w
76 - Personalising Your Phone  
Example  
To create a simple tone, you can enter notes by pressing S up  
and down, and enter rests by pressing 4.  
For example:  
Press  
To  
Display  
scroll up to C, then  
wait for the highlight  
to disappear  
C
1 S  
scroll up to E  
CE  
2 S  
3 S  
4 S  
CE1A  
CE1AC  
CE1ACR  
scroll down to 1A  
scroll down to C  
select R for a rest  
5
6
4
OK (+) store the tone  
Playing a Tone  
Find the Feature  
M > Media Centre  
> Melody  
> the tone name  
Editing a Tone  
You cannot edit the standard alert tones included with your phone.  
To edit a custom tone that you created:  
Find the Feature  
M > Media Centre  
> Melody  
Press  
To  
scroll to the tone  
1 S  
2
M > Edit  
open the tone details  
Personalising Your Phone - 77  
Press  
To  
scroll to Name or Notes  
3 S  
4
CHANGE (+)  
select the details to edit  
enter new text or notes  
5 S  
or  
keypad keys  
OK (+)  
6
7
store the details  
store the tone  
DONE (-)  
Deleting a Tone  
You cannot delete the standard alert tones included with your  
phone. To delete a custom tone that you created:  
Find the Feature  
M > Media Centre  
> Melody  
Press  
To  
scroll to the tone  
1 S  
2
3
M > Delete  
select Delete  
YES (-)  
confirm the deletion  
Downloading a Tone  
You can download custom ring tones from the micro-browser  
application, or from a text message. To download tones from the  
micro-browser, see page 100. To download tones from a text  
message, see page 57.  
78 - Personalising Your Phone  
Send Tones  
You can send ring tones to other wireless phone users. To insert a  
tone in a text message, see page 55.  
Setting the Menu Language  
You can set the language in which menu features and options are  
displayed.  
Find the Feature  
M > Settings  
> Initial Setup  
> Language  
Resetting All Options  
You can reset all options back to their factory settings except for the  
unlock code, security code, and lifetime timer.  
Find the Feature  
M > Settings  
> Initial Setup  
> Master Reset  
Clearing All Information  
You can reset all options back to their factory settings except for the  
unlock code, security code, and lifetime timer and clear all user  
entries (such as Phonebook entries and downloaded wallpapers,  
screen savers, and sounds).  
Caution: Master clear erases all user-downloaded content and  
user-entered information stored in your phone’s memory, including  
phonebook and datebook entries. Once you erase the information,  
it cannot be recovered. Master clear does not delete any  
information stored on the SIM card.  
Find the Feature  
M > Settings  
> Initial Setup  
> Master Clear  
Personalising Your Phone - 79  
           
Using the Shortcuts Menu  
Your phone includes several standard shortcuts. You can create  
additional custom shortcuts to frequently used menu items.  
Standard Shortcuts  
The following shortcuts are pre-programmed in your phone. You  
cannot edit or delete these shortcuts.  
Action  
To  
Press M * in idle  
lock/unlock your keypad  
Press N in idle  
go to the dialled calls list  
Press O  
exit the menu system and  
return to the idle display  
open the idle menu  
Press S up or down  
Editing the Shortcuts List  
To edit the Shortcuts Menu list:  
Find the Feature  
M > Settings > Shortcuts Setup  
This opens the list of Shortcuts options. The current Shortcuts  
options are numbered in the list (1-9).  
To replace a Shortcuts option with an unnumbered option,  
select the unnumbered option and press  
OPTION (+) > Assign Key  
To assign a voice tag to an option, select the option and press  
OPTION (+) > Add or Modify Voice Tag  
Using a Shortcuts Shortcut  
To select a feature from the Shortcuts Menu list:  
Find the Feature  
M > Shortcuts > the feature  
80 - Personalising Your Phone  
         
Getting More Out of Your Phone  
Making a Conference Call  
Link an active call and a call on hold together so that all  
parties can speak to each other.  
Press  
To  
1
2
3
keypad keys  
dial the first person’s number  
N
call the number  
HOLD (+)  
(if available)  
put the first call on hold  
or  
M > Hold  
keypad keys  
N
4
5
6
7
dial the next person’s number  
call the number  
LINK (-)  
O
connect the two calls  
end the entire call  
Tip: Repeat steps 3-6 to add additional parties to the conference  
call.  
Diverting a Call  
You can divert your phone’s incoming voice, fax, and/or  
data calls directly to another phone number.  
Getting More Out of Your Phone - 81  
           
Setting  
Description  
If Unreachable  
diverts if your phone is turned off or  
not on a network  
If No Answer  
If Busy  
diverts if you do not answer  
diverts if your phone is busy  
diverts all calls  
Unconditional  
If Unavailable  
diverts if your phone is turned off, not  
on a network, busy, or if you do not  
answer  
Setting Up or Cancelling Call Diverting  
Find the Feature  
M > Settings > Call Divert  
Press  
To  
scroll to the type of calls you  
want to stop or start diverting  
1 S  
2
SELECT (+)  
view call diverting settings  
scroll to a diverting setting (such  
as If Busy)  
3 S  
4
SELECT (+)  
select the setting  
scroll to On or Off  
5 S  
Note: Query confirms this setting  
on the network.  
6
7
SELECT (+)  
keypad keys  
select the option  
enter the diverting phone  
number  
82 - Getting More Out of Your Phone  
Press  
OK (+)  
To  
8
send the divert setting to the  
network  
Note: Repeat this procedure to enter diverting information for other  
call types.  
Barring Calls  
Call barring lets you restrict outgoing or incoming calls.  
You can restrict all calls, calls to international numbers,  
or calls while roaming, or all calls but home.  
Find the Feature  
M > Settings > Security  
> Call Barring  
Press  
To  
scroll to Outgoing Calls or  
Incoming Calls  
1 S  
2
CHANGE (+)  
select the option  
scroll to a restriction setting  
3 S  
4
5
6
SELECT (+)  
select the restriction setting  
enter your call barring password  
submit your password  
keypad keys  
OK (+)  
Using Fixed Dialling  
When you turn on fixed dialling, users can only call  
numbers stored in the fixed dial list. Use this feature to  
limit outgoing calls to a predefined list of numbers,  
country codes, area codes, or other prefixes.  
Getting More Out of Your Phone - 83  
       
Turning Fixed Dial On or Off  
Find the Feature  
M > Settings > Security  
> Fixed Dial > On or Off  
Using the Fixed Dial List  
You must turn on fixed dialling to open the fixed dial list (see above)  
Find the Feature M > Tools > Fixed Dial  
You create and edit fixed dial entries just like phonebook entries.  
Fixed dial entries are stored on your SIM card, and do not have  
Type, Voice Name, or Ringer ID information.  
Monitoring Phone Use  
Viewing and Resetting Call Timers  
Network connection time is the elapsed time from the  
moment you connect to your service provider’s network  
to the moment you end the call by pressing O. This  
time includes busy signals and ringing.  
The amount of network connection time you track on your  
resettable timer may not equal the amount of time for which  
you are billed by your service provider. For billing information,  
please contact your service provider directly.  
To view a call timer:  
Find the Feature  
M > Recent Calls > Call Times  
Select one of the following options:  
Setting  
Last Call  
Description  
Time spent on the last call dialled or  
received. You cannot reset this timer.  
84 - Getting More Out of Your Phone  
   
Setting  
All Calls  
Description  
Total time spent on dialled and  
received calls since the last time you  
reset this timer.  
Lifetime  
Total time spent on all calls on this  
phone. You cannot reset this timer.  
To reset the call timer:  
Press  
To  
1
2
RESET (+)  
reset the time (if available)  
confirm the reset  
YES (-)  
Using Timers During a Call  
You can set a timer to beep at selected intervals during a call, and  
display information during a call.  
Find the Feature  
M > Settings  
> In-Call Setup  
> In-Call Timer  
> Display  
Select one of the following options:  
Setting  
Call Times  
Description  
Display the approximate elapsed  
time for the current call.  
Off  
No in-call timer display.  
Getting More Out of Your Phone - 85  
   
Viewing Call Cost Trackers  
Find the Feature  
M > Recent Calls > Call Cost  
Select one of the following options:  
Setting  
Credit Available  
Description  
Amount of credit available.  
For GSM advice-of-charge,  
this is only available if you  
set a credit limit.  
All Call Cost  
Amount spent on all dialled and  
received calls since the last time you  
reset this cost tracker.  
You can reset this value separate  
from Dialled Calls and Received Calls, so  
Dialled Calls plus Received Calls may not  
equal All Calls.  
Last Call Cost  
Amount spent on the last call you  
dialled or received. You cannot reset  
this cost tracker.  
Viewing Credit Information  
Viewing Advice of Charge Option  
If you subscribe to an advice of charge option, you can  
view the amount of credit available.  
Find the Feature  
M > Settings  
> Phone Status  
> Credit Available  
86 - Getting More Out of Your Phone  
   
Adjusting and Resetting Call Cost Settings  
You can set a credit limit so that the phone displays  
your remaining credit during calls. The phone notifies  
you when you near your limit, and ends the call when  
you reach it.  
Find the Feature  
M > Settings  
> In-Call Setup  
> Call Cost Setup  
You can choose Reset All Costs, Credit Limit, or Currency Setup.  
Adjusting Network Settings  
Your service provider registers your phone to a network.  
You can view information about the current network,  
change how your phone searches for a network, specify  
your preferred networks, and activate alerts that indicate  
when a call is dropped or network registration changes.  
Find the Feature  
M > Settings > Network  
Getting More Out of Your Phone - 87  
     
Personal Organiser Features  
Using the Datebook  
The datebook is a calendar that lets you schedule and organise  
events such as appointments and meetings. You can set the  
datebook to play a reminder alarm for specific events.  
Note: You must set the correct time and date on your phone to use  
the datebook (see page 42).  
To schedule or review events in the datebook:  
Find the Feature  
M > Tools > Datebook  
Viewing by the Week  
The datebook initially displays a calendar for the week. Lines or  
filled boxes indicate scheduled events.  
Press S to  
select day (bc) or  
week (:)  
5
J
JAN 1 - JAN 7  
Y9  
Press M to  
open the  
sub-menu.  
Highlighted day  
S
M
T
W
T
F
S
07:00  
10:00  
13:00  
16:00  
Press  
Press VIEW (+)  
to display events  
for the highlighted  
day.  
EXIT (-) to  
display the  
previous  
screen.  
G
EXIT  
VIEW  
88 - Personal Organiser Features  
     
Viewing by the Day  
Select a day and press VIEW (+) to see the day’s events.  
5
d
J
Y9  
Press M to  
open the  
Highlighted item  
THU 01-Jan  
Joes B-day  
Marie, mtg..  
Conference..  
Call about..  
Follow up ..  
sub-menu.  
Press  
Press VIEW (+)  
to display details  
for the highlighted  
event.  
BACK (-) to  
display the  
previous  
e
BACK  
screen.  
G
VIEW  
Viewing by the Event  
Select an event and press VIEW (+) to see event details.  
5
J
Y9  
Press M to  
open the  
Highlighted item  
THU 09:00 am  
Marie, mtg  
(1hrs)  
sub-menu.  
Press  
Press EDIT (+)  
to edit the  
highlighted details.  
5 min before  
Daily  
BACK (-) to  
display the  
previous  
screen.  
G
BACK  
EDIT  
Adding a Datebook Event  
A title is required for a datebook event. All other information is  
optional.  
Notes:  
You must create an event to use the reminder alarm.  
Personal Organiser Features - 89  
       
Your phone must be turned on for the reminder alarm to  
sound.  
Find the Feature  
M > Tools > Datebook  
> day  
M > New  
Press  
To  
1
2
3
CHANGE (+)  
keypad keys  
OK (+)  
select Title  
enter a title for the event  
store the event title  
scroll to other fields and enter  
information as necessary  
4 S  
You can enter start time,  
duration, date, repeating events,  
and reminder alarm.  
5
DONE (-)  
store the event  
Changing Event Information  
Find the Feature  
M > Tools > Datebook  
Press  
To  
scroll to the day  
1 S  
2
VIEW (+)  
display the day view  
scroll to the event  
3 S  
4
5
VIEW (+)  
EDIT (+)  
display the event view  
edit the event  
scroll to the information you  
want to change  
6 S  
90 - Personal Organiser Features  
   
Press  
To  
7
8
9
CHANGE (+)  
edit the information  
keypad keys  
enter the new information  
store the information  
DONE (-)  
Copying an Event  
Find the Feature  
M > Tools > Datebook  
Press  
To  
scroll to the day  
1 S  
2
VIEW (+)  
display the day view  
scroll to the event to copy  
3 S  
4
M
open the Datebook Menu  
scroll to Copy  
5 S  
6
7
SELECT (+)  
copy the event  
YES (-)  
confirm the copy  
Your phone assumes that you  
want to change the date, and  
displays the Date field.  
8
keypad keys  
enter the date information  
move to day, month, and year  
9 S  
10 OK (+)  
11 DONE (-)  
save the copy of the event  
store the information  
Personal Organiser Features - 91  
 
Deleting an Event  
Find the Feature  
M > Tools > Datebook  
Press  
To  
scroll to the day  
1 S  
2
VIEW (+)  
display the day view  
scroll to the event to delete  
3 S  
4
M
open the Datebook Menu  
scroll to Delete  
5 S  
6
7
SELECT (+)  
YES (-)  
select Delete  
confirm the Delete  
Viewing and Dismissing an Event Reminder  
When you set a reminder alarm for an event, the phone displays an  
event reminder and sounds a reminder alarm.  
To view or dismiss an event reminder:  
Press  
To  
VIEW (+)  
view the event  
Press S to scroll through the  
event details.  
or  
OK (-)  
dismiss the reminder  
If you have more than one event set up for the same time, the  
phone displays each event in sequence. As you view and dismiss  
each event reminder, the next one is displayed.  
92 - Personal Organiser Features  
   
Changing the Datebook Setup  
You can change the datebook’s daily start time, and set the length  
of time that events are stored  
Find the Feature  
M > Tools > Datebook  
M > Setup  
Using the Alarm Clock  
Note: The alarm clock setting does not appear in the datebook day  
view, and is not synchronised with datebook settings.  
Setting the Alarm  
Find the Feature  
M > Alarm > On  
Press  
To  
1
2
3
CHANGE (+)  
keypad keys  
OK (-)  
select Start  
enter the alarm time  
store the time  
scroll to other fields and enter  
information as necessary  
4 S  
You can set the name and  
repeat duration.  
5
DONE (-)  
store the alarm setting  
Personal Organiser Features - 93  
   
Responding To an Alarm  
When the alarm is activated, your phone rings or vibrates  
(depending on the alarm ring alert setting for the current ring style),  
and displays the time and alarm title.  
Press  
To  
OK (-) or O  
turn off the alarm  
Using the Calculator  
You can use your phone as a convenient calculator and currency  
converter.  
Calculating Numbers  
Find the Feature  
Press  
M > Tools > Calculator  
To  
1
number keys  
2 S left or right  
SELECT (+)  
enter a number  
highlight a calculator function  
3
perform the function  
94 - Personal Organiser Features  
   
Selected  
function  
5
Calculator  
+
J
Y9  
Entered  
number  
0
Press S to  
Press S to  
highlight a  
function  
scroll to other  
functions  
c
.
=
+
-
*
c
÷
G
CANCEL  
SELECT  
Perform the  
highlighted  
function  
Exit the  
calculator  
Press M to open the  
Calculator Menu  
The calculator can perform the following functions:  
Function  
Description  
.
Insert a decimal point  
c
Clear the calculation  
CE  
Clear entry (replaces the C function when  
you enter more values in a calculation)  
+
Add  
-
Subtract  
*
Multiply  
÷
Divide  
%
Divide the displayed value by 100  
Calculate the exchange rate  
Change the entry’s sign (positive/negative)  
Recall the value stored in memory  
Store the displayed number in memory  
Clear memory  
$
±
MR  
MS  
MC  
Personal Organiser Features - 95  
Converting Currency  
The currency converter works just like the calculator, but uses the €  
(currency) function:  
Find the Feature  
M > Tools > Calculator  
M > Exchange Rate  
Press  
To  
1
2
3
number keys  
OK (+)  
enter the exchange rate  
store the exchange rate  
number keys  
enter the amount to convert  
(amount to multiply by the  
exchange rate)  
4
5
S (left or right)  
highlight the function  
SELECT (+)  
perform the conversion  
96 - Personal Organiser Features  
 
Security  
Locking the SIM Card  
Your PIN (Personal Identication Number) code protects the  
information stored on your SIM card. When the SIM PIN feature is  
activated, you must enter your SIM card PIN code to unlock the  
SIM card each time you turn on the phone or insert the SIM card in  
the phone.  
Find the Feature  
M > Settings > Security  
> SIM PIN > On or Off  
Unblocking the SIM Card PIN Code  
If you enter an incorrect SIM card PIN code three times in a row,  
your SIM card is disabled and your phone displays SIM Blocked. You  
must enter a PIN unblocking key (PUK) code, which you can obtain  
from your service provider.  
Caution: In the following key sequence, each key press must occur  
within two seconds of the previous keypress. If the unblocking  
attempt is tried unsuccessfully 10 times, the SIM card is  
permanently disabled and your phone displays SIM Disabled.  
Press  
To  
1
2
3
4
UNBLOCK (+)  
open the PIN unblocking editor  
enter the PUK code  
keypad keys  
OK (+)  
submit the PUK code  
keypad keys  
enter a new SIM card PIN  
Note: The SIM PIN must be  
between four and eight digits.  
5
OK (+)  
assign the new SIM PIN  
Security - 97  
                 
Press  
To  
6
keypad keys  
re-enter the new SIM PIN  
7
OK (+)  
confirm the new SIM PIN and  
unblock the SIM card  
98 - Security  
News and Entertainment  
Using the Micro-Browser  
The micro-browser lets you access Web pages and  
Web-based applications on your phone. Contact your  
service provider to set up access, if necessary.  
Note: Your phone may use a high-speed GPRS (General Packet  
Radio Service) network connection. This type of connection can be  
identified by a D GPRS indicator in the idle display that disappears  
when you start a micro-browser session. If a U (connected call)  
indicator displays when you start a micro-browser session, your  
phone is using a standard voice channel connection. Your network  
connection charges may vary depending on the type of connection  
used. To change GPRS settings:  
Find the Feature  
M > Settings  
> WAP Profile  
> Set GPRS  
You can select GPRS Always (connects GPRS when the phone is on),  
GPRS When Needed (connects GPRS when the browser opens a  
connection), or GPRS Off.  
Starting a Micro-Browser Session  
Find the Feature  
M > Browser  
Press  
To  
scroll to a bookmark or service,  
or application  
1 S  
2
SELECT (+)  
select the item  
News and Entertainment - 99  
           
Shortcuts:  
If you open a text message with a Web address (URL) in it,  
you can press M > Go To URL to launch the micro-browser and  
go directly to the URL.  
To open the browser to a page you saved as a Bookmark, select  
M > Web Shortcuts.  
If you are unable to establish a network connection with the  
micro-browser, contact your service provider.  
Interacting With Web Pages  
Press  
To  
scroll through a page  
S up or down  
M
open the Browser Menu  
Select Exit to close the browser.  
Downloading Pictures, Games, and Sounds  
You can download a picture, animation, sound, or game upgrade  
from a Web page by selecting its link. A picture or animation  
displays when downloading is complete.  
You can store these object files on your phone, and use them as  
screen saver images, wallpaper images, and ring tones.  
To download files:  
Find the Feature  
M > Media Centre > Download  
Downloading a File Using a Web Browser  
1
In the browser, go to the Web site and find the file you  
want.  
100 - News and Entertainment  
           
Downloading a File Using a Web Browser  
2
Follow the directions on the site to purchase the file  
(payment details vary). The site sends a text  
message to your phone, containing the attached file  
or a URL link to the file.  
3
Open the message and store the file (see page 57).  
Notes:  
Call charges apply during download sessions.  
When your phone runs out of memory for downloaded files,  
new files overwrite the old ones. Downloaded files share your  
phone’s memory, so you can make room for a picture, for  
example, by deleting ring tones.  
Some games might make your phone vibrate, or light up the  
display and keys. To change game vibrations, see page 105.  
Some ring tones might have vibrations programmed into them,  
so your phone rings and vibrates when the ring tone is active.  
Editing a Web Session  
You can select or edit a Web session, or network connection  
profile. You can use different Web sessions to connect to the  
Internet in different ways.  
Find the Feature  
M > Settings  
> WAP Profile  
> Set Profile  
> profile  
Setting  
Description  
Set default  
Set the session as your default  
Edit  
Edit session settings (see the  
following table)  
News and Entertainment - 101  
Setting  
Rename  
Description  
Rename the session  
WAP Session Settings  
Bearer Type  
WAP Setting  
GPRS  
Primary IP  
User Name  
Primary Port  
Secondary IP  
Secondary Port  
Timer  
Password  
APN  
CSD  
User Name  
Password  
Phone Number  
Line Type  
Homepage  
Transfer Rate  
To create a Web session, you must configure the following settings.  
Contact your service provider to obtain the following information, if  
necessary. Actual field names and values may vary depending on  
the technologies available to your service provider. Some settings  
may not be available for all phone models.  
Setting  
User Name  
Password  
Description  
user name for connection  
password for connection  
APN  
GPRS access point name (the name  
of the WAP service provider)  
Phone Number  
phone number to use to set up a CSD  
connection  
Line Type  
CSD line type (analogue or ISDN)  
CSD connection speed  
Transfer Rate  
Primary IP  
primary WAP gateway IP address  
primary WAP port number  
Primary Port  
Secondary IP  
secondary WAP gateway IP address  
102 - News and Entertainment  
Setting  
Description  
Secondary Port  
secondary WAP port number  
Timer  
time at which the phone exits the  
micro-browser application when no  
keypress activity is detected  
Homepage  
default home page  
Picture and Animation Viewers  
Your phone contains pictures and animations that you can insert  
into text messages, and use as wallpaper and screen saver  
images.  
To download pictures or animations, see page 100. Your phone  
may also include predefined images. You cannot rename, delete, or  
view details about predefined images.  
Find the Feature  
M > Media Centre  
> Picture or  
Animation  
Press  
To  
scroll to the picture or animation  
name  
1 S  
2
VIEW (+)  
view the picture or animation  
or  
M
open the menu for the following  
options.  
News and Entertainment - 103  
   
The Picture and Animation menus can include:  
Option  
Description  
Set as Wallpaper  
Set a picture as your  
wallpaper image.  
Set as Screen Saver  
Set an animation as your  
screen saver image  
(animation only).  
Details  
View item information.  
View Free Space  
Check the space available for  
more pictures and animations  
Playing Games  
Your phone comes with 5 games. If you get an incoming call,  
message, alarm, or alert while playing a game, the game pauses.  
Selecting and Starting a New Game  
Find the Feature  
M > Games > the game  
When the game is over, you can play again or return to the games  
menu. Depending on the game:  
Press  
To  
BACK (-)  
return to the games menu  
or  
NO (-)  
NEW (+)  
or  
start another session of the  
game you just played  
YES (+)  
104 - News and Entertainment  
       
Ending a Game  
You can end a game at any time.  
Press  
To  
BACK (-)  
end the game session and  
return to the games menu  
or  
O
Changing Game Vibrations  
Some games might make your phone vibrate. To change the  
vibration setting:  
Find the Feature  
M > Games  
> Vibration Setting  
News and Entertainment - 105  
   
Troubleshooting  
Check these questions first if you have problems with your phone.  
Question  
Answer  
Is your battery  
charged? Do you  
see 6 in the  
display?  
The battery level indicator should  
have at least one segment showing  
(7). If it does not, recharge your  
battery. See page 19.  
Do you have a valid If necessary, turn off your phone and  
3 volt SIM card  
inserted in your  
phone?  
make sure that you have inserted a  
valid SIM card. See page 16.  
Does the handset  
have a signal? Do  
you see 0 in the  
display?  
The signal strength indicator should  
have at least one segment showing  
(1). If it does not, move to an area  
with a stronger signal to use your  
phone.  
Is the earpiece  
volume too low?  
While on a call, press up on the S  
key.  
Is the other party  
unable to hear you?  
Your phone may be muted.  
Also, make sure that your phone’s  
microphone is not blocked by its  
carrying case or a sticker.  
Has the phone been Dropping your phone, getting it wet,  
damaged, dropped, or using a non-Motorola battery  
or got wet?  
charger can damage the phone. The  
phone’s limited warranty does not  
cover liquid damage or damage  
caused from using non-Motorola  
accessories.  
Was a non-Motorola  
battery charger  
used?  
106 - Troubleshooting  
 
The following refer to specific problems:  
Problem  
Solution  
My phone was  
stolen. To whom  
should I report  
this?  
Report a stolen phone to the police  
and to your service provider (the  
company that sends you your  
monthly wireless service bill).  
I forgot my  
password.  
See page 37 for information about  
what to do if you forget a code or  
password. .  
I pressed the End/  
Power key, but  
Be sure to press and hold O (the  
End/Power key) until the display  
nothing happened. appears and you hear an audible  
alert (this could take a couple of  
seconds). If nothing happens, check  
that the battery is charged and  
correctly installed. See page 19.  
The display says:  
Insert SIM Card or  
The SIM card may be incorrectly  
inserted. Check the SIM card to make  
sure that it is inserted properly as  
described on page 16. Make sure  
that you have a valid 3 volt SIM card.  
Check SIM Card even  
though I have  
inserted my SIM  
card in the phone.  
Note: Be sure to turn your phone off  
and then back on after you re-insert  
the SIM card.  
The display says:  
Call your service provider (the  
SIM Blocked. How do I company that sends you your  
unblock my SIM  
card?  
monthly wireless service bill) to  
obtain the PIN unblocking key (PUK)  
code. See page 97.  
Troubleshooting - 107  
Problem  
Solution  
The display says:  
Enter the factory-preset unlock code  
Enter Unlock Code. How (1234), or the last four digits of your  
do I unlock my  
phone?  
phone number. See page 35.) If this  
fails, call your service provider (the  
company that sends you your  
monthly wireless service bill).  
My phone says  
Terminal Blocked.  
Your phone does not accept the SIM  
card inserted. Contact your service  
provider.  
My phone does not If you see W or a in the display,  
ring.  
then the ring tone is turned off. To  
turn a ring tone on, see page 42.  
Also, the ring tone may be set to Silent  
even though your phone is set to a  
ringing alert style. Be sure to listen to  
your ring tone before setting it to  
make sure it is effective in the  
environment where you use your  
phone.  
My phone rings  
even though I  
selected the Silent  
(or Vibrate) alert  
style.  
The ring tone may be set to play a  
tone even though your phone is set to  
a silent alert style. See page 74.  
I tried to place a call Your call did not reach the wireless  
and heard an system. You may have dialled the  
alternatinghigh/low number too soon after turning the  
tone.  
phone on. Wait until the display  
shows the name of your service  
provider before making a call.  
108 - Troubleshooting  
Problem  
Solution  
I cannot make/  
answer calls.  
Make sure that you have a phone  
signal (see the “Signal Strength  
Indicator” item on page 25). Avoid  
electrical or radio interference, and  
obstructions such as bridges, car  
parks, or tall buildings.  
Your phone also may have the  
Call Barring feature turned on. If you  
know the unlock code, you can  
change this setting in the security  
menu  
(M > Settings > Security). Also, check to  
be sure your SIM card is installed and  
working.  
My phone has poor Make sure you have a phone signal  
reception and  
drops calls.  
(see the “Signal Strength Indicator”  
obstructions such as bridges, car  
parks, or tall buildings.  
I cannot hear  
others on my  
phone.  
While on a call, press S. Your  
phone display should show the  
volume increasing.  
Also, make sure that your phone’s  
earpiece is not blocked by its carrying  
case.  
I cannot open my  
inbox.  
Before you can use text or  
information services messages, you  
must set up the appropriate inbox.  
See page 55.  
Troubleshooting - 109  
Problem  
Solution  
How do I see the  
calls I sent or  
received?  
To see the most recent calls you  
dialled or received, open the “Recent  
Calls” lists:  
M > Recent Calls  
> Received Calls or  
Dialled Calls  
What can I do to  
Your battery’s performance is  
extend battery life? affected by charge time, feature use,  
temperature changes, and other  
factors. For tips on extending your  
battery life, see page 20.  
I can’t find a file I  
downloaded.  
When your phone memory is full, it  
writes new downloaded files over the  
old ones. See page 100.  
I plugged the data  
cable into my  
The beep indicates that you are set  
up correctly. If you did not hear a  
beep, make sure that both ends of  
phone but my  
phone did not beep. the data cable are connected—the  
How do I know if  
the data cable is  
ready to go?  
smaller end to your phone and the  
larger end to your computer.  
Finally, your computer may have  
deactivated the port to save power.  
Try opening an application that uses  
the port, like a fax or dial-up  
application, and your computer will  
automatically activate the port.  
110 - Troubleshooting  
 
Problem  
Solution  
My phone beeped  
Some wireless networks may not  
when I attached the support data or fax transmission. If  
data cable, but my you are roaming on an unfamiliar  
fax and data  
applications don’t  
work.  
network, this may be the case.  
Also, remember that data and fax  
transmission usually requires a  
subscription. Call your service  
provider for more information.  
When sending data 19200 Kbps is the data transfer rate  
with the data cable, of the connection between your  
why does the  
computer and the phone in a  
computer show a  
standard CSD (Circuit Switch Data)  
connection rate of connection. The rate of the  
19200 Kbps?  
connection between your phone and  
the network is displayed on your  
phone, and will be either 14400 or  
9600 Kbps.  
A GPRS connection may have a  
higher data transfer rate.  
I can’t end my data Try pressing O on your phone. Also  
call by closing the try disconnecting the cable or turning  
application on my  
off the phone. If possible, always  
computer. What can close the connection through your  
I do?  
computer. These alternative methods  
may disrupt the application on your  
computer.  
I launched the  
You may be in an area without  
micro-browser but service, or you may be connected to  
the display says:  
Service Not Available.  
a network that does not support  
Internet access.  
Troubleshooting - 111  
Problem  
Solution  
I launched the  
Try again in a few minutes. The  
micro-browser but servers may be temporarily busy.  
the display says:  
Data Server Unavailable.  
112 - Troubleshooting  
Specific Absorption Rate Data  
This model handset meets international standards for  
exposure to radio waves  
Your mobile handset is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy. These limits are part of  
comprehensive guidelines and establish permitted levels of RF  
energy for the general population. The guidelines are based on  
standards that were developed by independent scientific  
organisations through periodic and thorough evaluation of scientific  
studies. The guidelines include a substantial safety margin  
designed to assure the safety of all persons, regardless of age and  
health.  
The exposure standard for mobile handsets employs a unit of  
measurement known as the Specific Absorption Rate, or SAR.  
Under the guidelines for your handset model, the SAR limit is  
2.0 W/kg.* Tests for SAR are conducted in accordance with  
CENELEC** testing procedures using standard operating positions  
with the handset transmitting at its highest certified power level in  
all tested frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR of the handset while  
operating can be well below the maximum value. This is because  
the handset is designed to operate at multiple power levels so as to  
use only the power required to reach the network. In general, the  
closer you are to a base station, the lower the power output of the  
handset.  
Before a handset model is available for sale to the public, it is  
tested to confirm compliance with the guidelines. The tests are  
performed in positions and locations (e.g., at the ear and worn on  
the body) that conform to a uniform testing methodology  
determined by an expert standards body. The highest SAR value  
for this model handset when tested for use at the ear is:  
0.88 W/kg.***  
Specific Absorption Rate Data - 113  
 
While there may be differences between the SAR levels of various  
handsets and at various positions, they all meet the governmental  
requirements for safe exposure. Please note that modifications to  
this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
*
The SAR limit recommended by international guidelines (ICNIRP) for mobile  
handsets used by the public is 2.0 watts/kilogram (W/kg) averaged over ten grams  
of tissue. The limit incorporates a substantial margin for safety to give additional  
protection for the public and to account for any variations in measurements.  
** CENELEC is a European Union standards body.  
*** Additional related information includes the Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this product.  
114 - Specific Absorption Rate Data  
Warranty Information  
Motorola guarantees you, the original purchaser, the Personal  
handset and accessories which you have purchased from an  
authorised Motorola dealer (the “Products”), to be in conformance  
with the applicable Motorola specifications current at the time of  
manufacture for a term of [1] year from date of purchase of the  
Product(s) (Warranty Term).  
You must inform Motorola of the lack of conformity to the applicable  
specifications of any of the Products within a period of two (2)  
months from the date on which you detect a defect in material,  
workmanship or lack of conformity and in any event within a term  
not to exceed the Warranty Term, by submitting the Product for  
service to Motorola. Motorola shall not be bound by Product related  
statements not directly made by Motorola nor any warranty  
obligations applicable to the seller.  
A list of the Motorola Call Centre numbers is enclosed with this  
Product.  
During the Warranty term, Motorola will, at its discretion and without  
extra charge, as your exclusive remedy, repair or replace your  
Product which does not comply with this warranty; or failing this, to  
reimburse the price of the Product but reduced to take into account  
the use you have had of the Product since it was delivered. This  
warranty will expire at the end of the Warranty Term.  
This is the complete and exclusive warranty for a Motorola  
Personal handset and accessories and in lieu of all other  
warranties, terms and conditions, whether express or implied.  
Where you purchase the product other than as a consumer,  
Motorola disclaims all other warranties, terms and conditions  
express or implied, such as fitness for purpose and satisfactory  
quality.  
Warranty Information - 115  
 
In no event shall Motorola be liable for damages nor loss of data in  
excess of the purchase price nor for any incidental special or  
consequential damages* arising out of the use or inability to use  
the Product, to the full extent such may be disclaimed by law.  
This Warranty does not affect any statutory rights that you may  
have if you are a consumer, such as a warranty of satisfactory  
quality and fit for the purpose for which products of the same type  
are normally used under normal use and service, nor any rights  
against the seller of the Products arising from your purchase and  
sales contract.  
(*)including without limitation loss of use, loss of time, loss of data,  
inconvenience, commercial loss, lost profits or savings.  
How to get warranty service?  
In most cases the authorised Motorola dealer which sold and/or  
installed your Motorola Personal handset and original accessories  
will honour a warranty claim and/or provide warranty service.  
Alternatively, for further information on how to get warranty service  
please contact either the customer service department of your  
service provider or Motorola’s call centre at the telephone numbers  
below for your country.  
In order to claim the warranty service you must return the Personal  
handset and/or accessories in question to Motorola. Please avoid  
leaving any supplementary items like USIM cards. The Product  
should also be accompanied by a label with your name, address,  
and telephone number; name of operator and a description of the  
problem. In the case of vehicular installation, the vehicle in which  
the Personal handset is installed should be driven to the Authorised  
Repair Centre, as analysis of any problem may require inspection  
of the entire vehicular installation.  
In order to be eligible to receive warranty service, you must present  
your receipt of purchase or a comparable substitute proof of  
purchase bearing the date of purchase. The handset should also  
clearly display the original compatible electronic serial number  
(IMEI) and mechanic serial number [MSN]. Such information is  
contained with the Product.  
116 - Warranty Information  
Conditions  
This warranty will not apply if the type or serial numbers on the  
Product has been altered, deleted, duplicated, removed, or made  
illegible. Motorola reserves the right to refuse free-of-charge  
warranty service if the requested documentation can not be  
presented or if the information is incomplete, illegible or  
incompatible with the factory records.  
Repair, at Motorola's option, may include reflashing of software, the  
replacement of parts or boards with functionally equivalent,  
reconditioned or new parts or boards. Replaced parts, accessories,  
batteries, or boards are warranted for the balance of the original  
warranty time period. The Warranty Term will not be extended. All  
original accessories, batteries, parts, and Personal handset  
equipment that have been replaced shall become the property of  
Motorola. Motorola does not warrant the installation, maintenance  
or service of the products, accessories, batteries or parts.  
Motorola will not be responsible in any way for problems or damage  
caused by any ancillary equipment not furnished by Motorola which  
is attached to or used in connection with the Products, or for  
operation of Motorola equipment with any ancillary equipment and  
all such equipment is expressly excluded from this warranty.  
When the Product is used in conjunction with ancillary or peripheral  
equipment not supplied by Motorola, Motorola does not warrant the  
operation of the Product/peripheral combination and Motorola will  
not honour any warranty claim where the Product is used in such a  
combination and it is determined by Motorola that there is no fault  
with the Product. Motorola specifically disclaims any responsibility  
for any damage, whether or not to Motorola equipment, caused in  
any way by the use of the Personal handset, accessories, software  
applications and peripherals (specific examples include, but are not  
limited to: batteries, chargers, adapters, and power supplies) when  
such accessories, software applications and peripherals are not  
manufactured and supplied by Motorola.  
Warranty Information - 117  
What is not covered by the warranty  
This warranty is not valid if the defects are due to damage, misuse,  
tampering, neglect or lack of care and in case of alterations or  
repair carried out by unauthorised persons.  
1
2
3
Defects or damage resulting from use of the Product in other  
than its normal and customary manner.  
Defects or damage from misuse, access to incompatible  
sources, accident or neglect.  
Defects or damage from improper testing, operation,  
maintenance, installation, adjustment, unauthorised software  
applications or any alteration or modification of any kind.  
4
5
Breakage or damage to antennas unless caused directly by  
defects in material or workmanship.  
Products disassembled or repaired in such a manner as to  
adversely affect performance or prevent adequate inspection  
and testing to verify any warranty claim.  
6
Defects or damage due to range, coverage, availability, grade  
of service, or operation of the cellular system by the cellular  
operator.  
7
8
Defects or damage due to moisture, liquid or spills of food.  
Control unit coil cords in the Product that are stretched or have  
the modular tab broken.  
9
All plastic surfaces and all other externally exposed parts that  
are scratched or damaged due to customer normal use.  
10 Leather cases (which are covered under separate  
manufacturer's warranties).  
11 Products rented on a temporary basis.  
12 Periodic maintenance and repair or replacement of parts due to  
normal wear and tear.  
118 - Warranty Information  
Note: The talk-time, stand-by time and total life cycle of a Motorola  
rechargeable battery for your Personal handset will depend on  
usage conditions and network configurations. As a consumable  
product, the specifications indicate that you should be able to  
obtain optimum performance for your Motorola Personal handset  
within the first six months from date of purchase and up-to (200)  
charges.  
The warranty for Motorola rechargeable batteries becomes void if  
(i) the batteries are charged other than by Motorola approved  
battery chargers specified for the charging of the battery, (ii) any of  
the seals on the battery are broken or show evidence of tampering,  
(iii) the battery is used in equipment or service other than the  
cellular telephone equipment for which it is specified.  
Warranty Information - 119  

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