Hotpoint G760 User Manual

Instructions for Installation and Use  
Gas Hob  
Models G750, G760  
Introduction  
Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been  
installed in accordance with the installation instructions detailed in this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The hob is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.  
* The guarantee is subject to the provisions that the appliance:  
(a) Has been used solely in accordance with this booklet.  
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the  
appliance.  
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the  
manufacturers authorised employee or agent.  
(d) Has been correctly installed.  
This appliance conforms with the following European Economic Community directives:  
-
-
-
-
73/23/EEC of 19/02/73 (Low Voltage) and subsequent modifications;  
89/336/EEC of 03/05/89 (Electromagnetic Compatibility) and subsequent modifications;  
90/396/EEC of 29/06/90 (Gas) and subsequent modifications;  
93/68/EEC of 22/07/93 and subsequent modifications.  
3
For Your Safety  
When used properly your appliance is completely safe but as with any electrical product there are certain  
precautions that must be observed.  
PLEASE READ THE BELOW PRECAUTIONS BEFORE USING YOUR APPLIANCE.  
To maintain the efficiency and safety of this appliance, we recommend you do the following:  
- only call the Service Centres authorised by the manufacturer.  
- always use genuine spare parts.  
ALWAYS:  
NEVER:  
- make sure you remove all packaging and dispose of safely. - attempt to install or repair the appliance without the  
- check the soundness of the appliance after it has been assistance of qualified personnel.  
unpacked.  
- store items above the appliance that children may attempt  
- make sure you understand the controls before using the to reach.  
appliance.  
- heat up unopened food containers, as pressure can build  
up causing the container to burst.  
- keep children away from the appliance during use.  
- take care to avoid heat/steam burns when operating the - use the appliance to heat up anything other than food.  
controls. - use the appliance as a room heater.  
- make sure the controls are turned off when you have finished - dry any items on the hob.  
cooking and when not in use.  
- install the appliance next to curtains or other soft furnishings.  
- take care to avoid heat/steam burns when operating the - allow children to play with or tamper with the controls.  
controls.  
-leave children unsupervised where cooking appliances are  
- disconnect from the power supply, and allow to cool, before installed as all the cooking surfaces get hot during and after  
cleaning or performing maintenance.  
use.  
- refer servicing to a qualified appliance service engineer.  
- store chemicals, foodstuffs or pressurised containers in or  
- keep the hob clean as a build up of grease or fat from on the appliance, or in cabinets immediately above or next  
cooking can cause a fire. to the appliance.  
- follow the basic principles of food handling and hygiene to - use flammable or plastic items on or near the hob.  
prevent the possibility of bacterial growth. - use adapters, multiple sockets and/or extension leads.  
- dry food thoroughly before frying and lower it slowly into the - fill a deep fat frying pan more than 1/3 full of oil, or use a lid.  
hot oil or fat. Frozen food in particular, will cause frothing and DO NOT LEAVE UNATTENDED WHILE COOKING.  
spitting if added too quickly.  
- keep outside of pans clean and free from streaks of oil or only lowers the temperature or the oil or fat too much, resulting  
fat. in greasy food.  
- fry too much food at a time, especially frozen food. This  
- place pans centrally over the burner making sure handles - pull on the appliance or the supply able to unplug it from  
are kept away from the edge of the hob and cannot be the electrical outlet.  
heated by other burners/pans.  
- keep any ventilation slots clear of obstructions.  
- allow power cables of other appliances to come into contact.  
- with hot parts of this appliance.  
- expose the appliance to atmospheric agents, such as  
rain or sunlight.  
- operate the appliance with wet hands.  
- allow anyone to sit or stand on any part of the appliance.  
- use misshapen pans which may be unstable.  
- use round base woks directly on the pan supports.  
- use fish kettles or large preserving pans across two burners.  
- operate the appliance with wet parts of the body.  
- operate the appliance when barefoot.  
SAFETY ADVICE  
IMPORTANT - As with any cooking appliance there could be some fire risk attached to the heating of oil, particularly for  
deep fat frying. Cooking utensils containing oil must not be left unattended (eg. to answer the telephone) on or in close  
proximity to the cooking areas.  
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:  
1. Turn off the burners.  
2. Cover the pan with a fire blanket or damp cloth, this will smother the flames and extinguish the fire.  
3. Leave the pan to cool for at least 60 minutes before moving it. Injuries are often caused by picking up a hot pan and  
rushing outside with it.  
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan  
over. Never use water to extinguish oil or fat fires.  
4
Know your Hob  
Model G750TX  
Model G760DX  
Model G760FX  
SP  
SP  
S
RR  
RR  
S
RR  
A
S
F
TC  
A
DCDR  
A
S
S
S
D
E
B
B. Gas Burners  
D. Ignitor for Gas Burners  
E. Control Knobs  
F. Flame Failure Device - Activates if the flame accidentally  
goes out (spills, drafts, etc.), interrupting the delivery of  
gas to the burner.  
A.  
Auxilliary burner  
RR  
S
Reduced Rapid burner  
Semi Rapid burner  
TC  
Triple Crown (Wok burner) (Model G750TX  
only)  
DCDR  
SP  
Double Flame burner (Model G760DX only)  
Half Fish burner (Model G760FX only)  
How To Use Your Hob  
These models are equipped with an ignition button  
incorporated into the control knob.  
The position of the corresponding gas burner is indicated on  
each control knob.  
Gas Burners  
These models fitted with a Flame Failure device (F),  
the knob must be pressed in for about 6 seconds until the  
device that keeps the flame lit warms up.  
The burners differ in size and power. Choose the most  
appropriate one for the diameter of the cookware being  
used.  
The burner can be regulated with the corresonding control  
knob by using one of the following settings:  
To light a burner, simply press the corresponding knob  
all the way in and then turn it anti-clockwise to the "High"  
setting, keeping it pressed in until the burner lights.  
Caution: If the burner accidently goes out, turn off the gas  
on the control knob and wait at least 1 minute before you try  
to to light it again.  
Off  
High  
Low  
To turn off a burner, turn the knob clockwise until it stops (it  
should be on the “•” setting).  
5
How To Use Your Hob  
The Half Fish Burner (model G760FX only)  
The “separate double flame” burner (model G760DX  
only)  
This burner consists of two concentric burners which can  
operate either together or separately.  
The two central burners, or Half Fish burners, are eliptic in  
form and can be turned up to 90°. This makes the cooktop  
more flexible in terms of how it can be used.  
Use of the double flame on the maximum setting gives a  
very high power which reduces cooking times with respect  
to conventional burners.  
The double flame crown provides a more uniform distribution  
of heat on the bottom of the pan, when using both burners  
on minimum.  
Pots and pans of all sizes can be used. In the case of the  
smaller pots and pans we recommend the use of only the  
internal burner.  
There is a separate control knob for each of the “separate  
double flame” burners.  
To turn the two central burners 90°, proceed as follows:  
Make sure that the burners are cool;  
Lift the burner completely out of its housing;  
Replace it in its housing in the position desired;  
Make sure that the burners are positioned correctly  
before use.  
The knob marked by the symbol  
burner;  
operates the external  
The knob marked by the symbol  
burner.  
operates the internal  
In addition, the two cetnral burners can be used in tandem  
or speartely with cookware of different shapes and sizes:  
To turn on one of the rings, press the relative knob in all the way  
and turn it anti-clockwise to the high setting . The burner is  
fitted with an electronic igniter that automatically starts when the  
knob is pressed in.  
Sincetheburnerisequippedwithasafetydevice"F", afterlighting  
the burner keep the knob pressed in for about 6 seconds to  
allow the device which keeps the flame lit automatically to heat  
up.  
Double burner for fish or oval cookware (Fig. A).  
Double burner for a griddle or rectangular/square  
cookware with minimum dimensions of 28x28 cm  
(Fig. B)  
Double burner for large cookware (diameter of 24-26  
cm) (Fig. C).  
Single burner for medium size cookware (diameter of  
16-20 cm) (Fig. D).  
Fig. A  
Fig. B  
Fig. C  
Fig. D  
6
Practical Advice  
Practical Advise on Using the Burners  
For best performance, follow these general guidelines:  
Use the appropriate cookware for each burner (see  
table) in order to prevent the flame from reaching the  
sides of the pot or pan;  
Alwasy use cookware with a flat bottom and keep the  
lid on;  
When the contents come to a boil, turn the knob to  
"Low".  
Burner  
Cookware Diameter  
(cm)  
Reduced Rapid (RR)  
Semi-Rapid (S)  
24 - 26  
16 - 20  
Auxilliary (A)  
10 - 14  
Half-Fish Burner (SP)  
16 - 20  
Triple Crown -Wok burner (TC) 24 - 26  
Double flame (DCDR internal) 10 - 14  
Double flame (DCDR external) 26 - 28  
N.B. On the models supplied with a reducer shelf, remember  
that this should be used only for the Double flame internal  
(DCDR internal) burner when you use casserole dishes with  
a diameter under 12cm.  
7
Care and Cleaning  
Before cleaning or performing maintenance on your hob,  
making sure that the gas holes are not clogged.  
disconnect it from the power supply.  
Stainless steel can be stained if it remains in contact  
with highly calcareous water or aggressive detergents  
(containing phosphorous) for an extended period of time.  
It is recommended that these parts be rinsed thoroughly  
with water and then dried well. It is also a good idea to  
clean up any spills.  
To extend the life of the hob, it should be cleaned  
carefully and thoroughly on a frequent basis, keeping in  
mind the following:  
·
Do not use steam equipment to clean the appliance.  
The enamelled parts must be washed with warm water  
without using abrasive powders or corrosive substances  
which could ruin them.  
Greasing theTaps  
The taps may jam in time or they may become difficult to  
turn. If so, the tap itself must be replaced.  
N.B.:This operation must be performed by a technician  
authorised by the manufacturer.  
The removable parts of the burners should be washed  
frequently with warm water and soap, making sure to  
remove caked-on substances.  
On hobs with automatic ignition, the end of the electronic  
ignition device must be cleaned carefully and frequently,  
Troubleshooting  
Before calling service for assistance, check through the  
following list, there may be nothing wrong.  
If the burner does not remain on when set to "Low".  
Check to make sure that:  
First of all, check to see that there are no interruptions in the  
gas and electrical supplies, and, in particular, that the gas  
valves for the mains are open.  
The gas holes are not clogged.  
There are no draughts near the cooking surface.  
The minimum has been adjusted correctly (see Installation  
section, "Minimum Regulation").  
If the burner does not light or the flame is not uniform  
around the burner.  
If the cookware is not stable.  
Check to make sure that:  
Check to make sure that:  
The gas holes on the burner are not clogged;  
All of the movable parts that make up the burner are  
mounted correctly;  
The bottom of the cookware is perfectly flat.  
The cookware is centered correctly on the burner .  
The support grids have not been inverted.  
There are no draughts around the cooking surface.  
If, despite all of these checks, the hob does not function  
properly and problem persists, call Hotpoint Service (see  
KEY CONTACTS, back page), informing them of:  
- The type of problem.  
- The abbreviation used to identify the model (Mod. ...) as  
indicated on the warranty.  
If the flame does not stay lit on a model with the  
Flame Failure device.  
Check to make sure that:  
You press the knob all the way in;  
You keep the knob pressed in long enough to activate  
the flame failure device.  
The gas holes are not clogged in the area corresponding  
to the flame failure device.  
IMPORTANT:  
Never call upon technicians not authorized by the  
manufacturer, and refuse to accept spare parts that are not  
original.  
8
Installation  
Thefollowinginstructionsareintendedfortheinstallersothatthe  
c) Intensiveandprolongeduseoftheappliancemaynecessitate  
supplementalventilation, e.g. openingawindoworincreasing  
thepoweroftheairintakesystem(ifpresent).  
installationandmaintenanceproceduresmaybefollowedinthe  
most professional and expert manner possible. Important:  
Disconnect the appliance from the electrical supply before  
performinganymaintenanceorrepair.  
d) Liquidifiedpetroleumgasesareheavierthanairand,asaresult,  
settle downwards. Rooms in which LPG tanks are installed  
mustbefittedwithventilationopeningstotheoutsideinorderto  
allowthegastoescapeintheeventofaleak. Therefore, LPG  
tanks, whether empty or partially full, must not be installed or  
storedinroomsorspacesbelowgroundlevel(cellars,ect.).Itis  
alsoagoodideatokeeponlythetankcurrentlybeingusedin  
theroom,makingsurethatitisnotnearsourcesofheat(ovens,  
fireplaces,stoves,etc.)thatcouldraisetheinternaltemperature  
of the tank above 50°C.  
PositioningtheCooktop  
Important: this unit may be installed and used only in  
permanently ventilated rooms in accordance with British  
Standard Codes Of Practice:B.S. 6172 / B.S. 5440, Par. 2 and  
B.S.6891 Current Editions.The following requirements must be  
observed:  
a) Theroommustbefittedwithaventilationsystemwhichvents  
smokeandgasesfromcombustiontotheoutside.Thismust  
be done by means of a hood or electric ventilator that turns  
onautomaticallyeachtimethehobisoperated.  
InstallationofBuilt-inHobs  
The gas hob is equipped with type X degree protection against  
overheating. Therefore, the appliance can be installed next to  
cabinets,providedtheheightofthecabinetdoesnotexceedthatof  
thehob. Forproperinstallationofthehob, thefollowingguidlines  
mustbefollowed:  
a) Ifthecabinet(s)locatednexttothehobarehigherthanthehob  
itself, thecabinet(s)mustbeinstalledatleast110mmfromthe  
hobedge.  
b) Hoods must be installed in accordance with the instructions  
containedintheinstallationmanualforthehoodsthemselves,  
andnolessthan650mmfromthehob.  
c) In the case of the 600 mm cooker hoods, besides following  
the recommendations in point b), the cabinets should be  
positioned next to the hood at a height of at least 540 mm  
from the top since this will make it possible to install the lid  
and move it correctly.The cabinet should always be installed  
at a height from the top which allows easy use of pots and  
pans on the cooker.  
d) Shouldthehobbeinstalleddirectlyunderacupboard,thelatter  
shouldbeatleast700mm(millimetres)fromthetop,asshown  
inFigure.  
In a chimney stack or branched flue.  
(exclusively for cooking appliances)  
Directly to the Outside  
b) Theroommusthaveanairflowtoallowforpropercombustion.  
3
Thismustbe2m ³/hperkWofinstalledpower.Theairflowcan  
becreatedusinganenclosedventwithaninnercrosssection  
ofatleast100cm²whichmustnotbeabletobeblocked. Ifthe  
appliancedoesnothaveaflamefailuredevice, theventmust  
3
haveaninternalcrosssectionof200cm ³(Fig.A). Alternatively  
theroominwhichthehobissituatedcanbeventedindirectly  
through ventilation ducts as specified above, as long as the  
adjacentroomisnotasharedarea, abedroomorpresentany  
riskoffire(Fig.B).  
600mm min.  
Detail A  
Adjacent  
Room  
Room to be  
Vented  
e) Thedimensionsofthecutoutfortheappliancemustbethose  
indicatedinthefigure. Clampsareprovidedtofastenthehob  
tocountersmeasuringfrom20to40mminthickness.Tofasten  
the hob securely, it is recommended that all the clamps be  
used.  
A
Examples of ventilation holes  
for comburant air.  
Enlarging the ventilation slot  
between window and floor.  
Fig.A  
Fig.B  
9
Installation  
When installing the hob above a built-in oven without forced  
55 mm  
ventilation,ensurethatthereareairinletsandoutletsforventilating  
theinteriorofthecabinetadequately.  
555 mm  
FasteningClamps-AssemblyDiagram  
Gas Connection for the Hob  
Thehobshouldbeconnectedtothegassupplybyanauthorized  
installer. During installation of this product it is essential to fit an  
approvedgastaptoisolatethesupplyfromtheapplianceforthe  
convenienceofanysubsequentremovalorservicing.Connection  
of the appliance to the gas mains or liquid gas tanks must be  
carriedoutaccordingtothesafetystandardscurrentlyinforce,and  
onlyafteritisascertainedthatitissuitableforthetypeofgastobe  
used. Ifnot, followtheinstructionsindicatedinthesectionentitled,  
“Adapting the Hob for Different Types of Gas”. If the hob is to be  
connectedtotankscontainingliquidgas, usepressureregulators  
thatcomplywithcurrentsafetystandards.  
Important:Toinsurethattheapplianceoperatessafety, thegas  
is regulated correctly and your appliance lasts over time, make  
sure that gas pressure levels comply with the indications given  
in Table 1, “Nozzle and Burner Specifications”.  
Clamp Position for  
H=20mm top  
Clamp Position for  
H=30mm top  
Front  
Gas Connection to Non-flexible Pipe  
(copper or steel)  
Connection to the gas source must be done in such a way as to  
not create any stress points at any part of the appliance.  
The appliance is fitted with an adjustable, "L" shaped connector  
and a gasket for the attachment to the gas supply. Should this  
connector have to be turned, the gasket must be replaced  
(supplied with the appliance).  
Thegasfeedconnectortotheapplianceisathreaded, male 1/2"  
connectorforroundgaspipe.  
Clamp Position for  
Gas Connection to Flexible Steel Pipe  
H=40mm top  
Back  
Thegasfeedconnectortotheapplianceisathreaded, male1/2"  
connectorforroundgaspipe. Onlyusepipes, tubesandgaskets  
thatcomplywithcurrentsafetycodes. Themaximumlengthofthe  
flexible pipes must not exceed 2000 mm. Once the connection  
hasbeenmade,ensurethattheflexiblemetaltubedoesnottouch  
anymovingpartsandisnotcrushed.  
N.B: Use the clamps contained in the "accessory kit."  
f) In the event the hob is not installed above a built-in oven, a  
woodpanelmustbeinsertedasinsulation. Thispanelmustbe  
placedatleast20mmfromthebottomofthehobitself.  
Important:Wheninstallingthehobaboveabuilt-inoven,theoven  
should be placed on two wooden strips; in the case of a joining  
cabinet surface, remember to leave a space of at least 45 x 560  
mmattheback.  
Check the Seal  
Once the hob has been installed, make sure all the connections  
are properly sealed, using a soapy water solution. Never use a  
flame.  
560 mm.  
1 0  
Installation  
Adapting the Hob for Different Types of Gas  
RegulationofAirSupplytotheBurner  
To adapt the hob to a different type of gas than that for which it  
wasdesigned,(seethestickerunderthehoboronthepackaging),  
theburnernozzlesmustbechanged, asfollows:  
The burners do not need a primary air regulator.  
Minimum Regulation  
Turn the gas valve to minimum.  
Remove the pan supports and slide the burners out of the  
Remove the knob and turn the regulator screw (positioned  
either on the side of the top or inside the shaft) clockwise  
until the flame becomes small but regular.  
cooktop.  
Unscrew the nozzles using a 7mm socket wrench and  
replacethemwiththoseforthenewtypeofgas. (Seetable1,  
“BurnerandNozzleSpecifications”).  
N.B.: In the case of liquid gas, the regulation screw must be fully  
screwed in (clockwise).  
Reassemblethepartsfollowingtheinstructionsinreverseorder.  
Make sure that, when the knob is turned rapidly high to low,  
Oncompletingtheoperation, replacetheoldratinglabelwith  
the one showing the new type of gas;the sticker is available  
fromHotpointService(seeKEYCONTACTS, backpage).  
If the gas pressure is different than that prescribed, a pressure  
regulator must be installed at the source, in compliance with  
national standards governing the use of piped gas regulators.  
the flame does not go out.  
In the event of a malfunction on appliances with the security  
device (thermocouple) when the gas supply is set at  
minimum, increase the minimum supply levels using the  
regulator screw.  
Once the adjustment has been made, apply sealing wax, or a  
suitable substitute, to the old seals on the by-pass.  
Replacing the nozzles on separate “double flame “  
burners:  
remove the grids and slide the burners from their  
housings.The burner consists of 2 separate parts (Fig.  
C and fig. D);  
unscrew the burers with a 7 mm wrench spanner.The  
internal burner has a nozzle, the external burner has  
two (of the same size).Replace the nozzle with models  
suited to the new type of gas (see table 1).  
replace all the components by repeating the steps in  
reverse order.  
Fig. C  
Fig. D  
1 1  
Electrical Connection  
Before connecting to the power supply, make sure that:  
Electrical connection  
• the limiter switch and the domestic system can  
withstand the load from the appliance (see rating  
plate).  
• the supply system is efficiently earthed according to  
standards and laws in force.  
WARNING: THIS APPLIANCE MUST BE EARTHED.  
The hob is designed to work with alternating current, the  
supply voltage and frequency indicated on the rating plate  
(situated under the hob). Make sure that the local supply  
voltage corresponds to the voltage indicated on the rating  
plate.  
• the socket or double-pole switch are easily accessible  
when the appliance is installed.  
Connecting the supply cable to the mains electricity  
supply  
Important: the wires in the mains lead are coloured in  
accordance with the following code:  
For models supplied without a plug, fit a standard plug  
suitable for the load indicated on the rating plate, onto a  
cable and connect to a suitable socket.  
Green & Yellow  
Blue  
Brown  
- Earth  
- Neutral  
- Live  
To connect direct to the mains supply, a double pole switch  
with a contact separation of at least 3mm suitable for the  
load and complying with current standards and regulations  
must be fitted between the appliance and the mains supply  
outlet.  
As the colours of the wires in the mains lead may not  
correspond with the coloured markings identifying the terminals  
in your plug, proceed as follows:  
Connect the Green & Yellow wire to terminal marked “E” or  
or coloured Green or Green & Yellow.  
Connect the Brown wire to the terminal marked “L” or coloured  
Red or Brown.  
Connect the Blue wire to the terminal marked “N” or coloured  
Black or Blue.  
The green-yellow earth wire must not be interrupted by the  
switch.  
The supply cable must be positioned so that no part of it  
reaches a temperature of 50°C above room temperature.  
For installation above a built-under oven, the hob and the  
oven must be connected separately to the electricity supply,  
both for safetly reasons and for easy removal of the oven  
for repair, maintenance etc.  
FAILURE TO OBSERVE THE ACCIDENT-  
PREVENTION REGULATIONS RELIEVES THE  
MANUFACTURER OF ALL LIABILITY.  
DO NOT use adapters as they could cause overheating or  
burning.  
Replacing the cable  
Use a rubber cable of the type H05RR-F with a suitable  
cross section 3 x 0.75 mm².  
The yellow-green earth wire must be 2-3 cm longer than  
the other wires.  
1 2  
Characteristic of the burners and nozzles  
Table 1  
Liquid Gas  
Natural Gas  
Burner  
Diameter Thermal power By-Pass  
Nozzle  
1/100  
Flow*  
g/h  
Nozzle  
Flow*  
l/h  
(mm)  
kW (p.c.s.*)  
1/100  
(mm)  
41  
1/100  
(mm)  
116  
Nomin. Ridot.  
(mm)  
86  
***  
**  
Rapid  
100  
100  
3,00  
2,60  
0,70  
0,70  
218  
214  
286  
248  
Reduced Rapid  
41  
80  
189  
186  
110  
(RR)  
Semi Rapid (S)  
75  
55  
1,90  
1,00  
0,40  
0,40  
30  
30  
70  
50  
138  
73  
136  
71  
106  
79  
181  
95  
Auxiliary (A)  
Triple Crown  
(TC)  
130  
3,60  
1,30  
57  
94  
262  
257  
137  
343  
Fishburner (P)  
3,00  
1,30  
63  
86  
218  
214  
116  
286  
Semi-Fishburner  
(SP)  
1,50  
0,90  
0,70  
0,40  
41  
30  
60  
44  
109  
65  
107  
64  
88  
70  
143  
86  
Double flame  
(DCDR internal)  
30  
Double flame  
(DCDR external)  
2 nozzle  
130  
4,10  
1,30  
57  
70  
298  
293  
114  
390  
Nominal (mbar)  
Minimum (mbar)  
Maximum (mbar)  
28-30  
20  
35  
37  
25  
45  
20  
17  
25  
Supply  
Pressures  
*
**  
***  
At 15°C and 1013 mbar-dry gas  
Propane P.C.S. = 50.37 MJ/kg.  
Butane P.C.S. = 49.47 MJ/kg.  
Natural P.C.S. = 37.78 MJ/m3  
1 3  
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
l Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the period  
of cover.  
l Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
GB  
14  
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
l
l
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
l
l
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the plug and cut mains cable off flush with the appliance.  
Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains  
socket.  
GB  
15  
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in  
both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
195.036.402.01  
04/2003 Part no. FP159 - 01  

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