GE InfoLink 28320xx2 User Manual

Model 28320  
InfoLink Phone  
User’s Guide  
for use as a telephone  
and to receive information from internet  
3
Important Instructions & Information  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference; and (2) This device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation.  
Privacy of Communications may not be ensured when using this product.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is  
“receiving” the interference).  
• Reorient or relocate and increase the separation between the telecommunications equipment and  
receiving antenna.  
• Connect the telecommunications equipment into an outlet on a circuit different from that to which  
the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an experienced  
radio/television technician for additional suggestions. Also, the Federal Communications Commission  
has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This  
booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify  
stock number 004-000-00345-4 when ordering copies.  
Notice: The changes or modifications not expressly approved by the party responsible for compliance  
could void the user's authority to operate the equipment.  
Hearing Aid Compatibility (HAC)  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
Licensing  
Licensed under US Patent 6,427,009.  
FCC RF Radiation Exposure Statement  
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled  
environment. This equipment should be installed and operated with a minimum distance of 20  
centimeters between the radiator and your body. This transmitter must not be co-located or operated  
in conjunction with any other antenna or transmitter.”  
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when  
used with the belt clip supplied with this product. Use of other accessories may not ensure compliance  
with FCC RF exposure guidelines.  
Information for DECT Product  
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz  
to 1.93GHz frequency range. Installation of this equipment is subject to notification  
and coordination with UTAM. Any relocation of this equipment must be coordinated  
through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.  
Table of Contents  
Important InstructIons & InformatIon ..2  
EquIpmEnt approval InformatIon ......2  
IntErfErEncE InformatIon..................3  
HEarIng aId compatIbIlIty (Hac)......3  
lIcEnsIng ..........................................3  
fcc rf radIatIon ExposurE  
IdlE modE dIsplay ......................... 14  
programmIng your pHonE.................. 15  
navIgatIng tHE mEnu..................... 15  
HandsEt sEttIngs .......................... 16  
handSet name ..................................16  
Language ...........................................16  
menu coLor......................................17  
Background Picture........................17  
diSPLay contraSt .............................17  
auto taLk ..........................................18  
area codeS .......................................18  
defauLt SettingS ..............................19  
LiSt of defauLt SettingS.................19  
contacts ....................................... 20  
find entry.........................................20  
add entry..........................................20  
coPy aLL nameS ...............................20  
PhoneBook StatuS............................21  
sounds .......................................... 21  
earPiece voLume...............................21  
ringtone ............................................21  
ringtone information ...............21  
statEmEnt.....................................3  
InformatIon for dEct product .......3  
IntroductIon ........................................6  
parts cHEcklIst ............................ 6  
InstallatIon ..........................................7  
Important InstallatIon guIdElInEs.....7  
dIgItal sEcurIty systEm ....................7  
tElEpHonE Jack rEquIrEmEnts ...........7  
locatIon...........................................7  
InstallIng tHE HandsEt battEry ........8  
Battery Performance .........................8  
Battery Low warning .......................8  
Battery charging Light.....................8  
basE sEt-up .....................................9  
ethernet connection ...................9  
teLePhone caBLe connection ...........9  
Power SuPPLy connection .............10  
HandsEt syncHronIzatIon* ............ 10  
gEttIng to know your pHonE............ 11  
basE layout................................... 11  
ethernet indicator (BLue)..........11  
dect indicator (BLue).....................11  
Power indicator (green) .............11  
Page Button .....................................11  
HandsEt layout............................. 12  
Left Soft Button.............................13  
right Soft Button ..........................13  
navigationaL/voLume Button........13  
aLert indicator.................................13  
caLL/SPeaker Button......................13  
end Button.......................................13  
fLaSh Button ................................13  
caLLer id Button ............................13  
intercom/Lower/uPPer caSe  
ring voLume .....................................22  
ring voLume information.........22  
key BeeP ............................................22  
basE sEttIngs ................................ 22  
BaSe iP addreSS...............................22  
tImE sEttIngs................................. 23  
Set date & time ...............................23  
time format.......................................23  
aLarm .................................................24  
rss sEttIngs................................. 24  
view channeLS .................................24  
channeL Set uP ...............................25  
reSet rSS to defauLt .....................25  
opEratIng your pHonE....................... 26  
HElp .............................................. 26  
feed Set uP......................................26  
Button navigation ..........................26  
call lIsts ...................................... 27  
received caLLS LiSt or diaLed caLLS  
LiSt .....................................................27  
deLete caLLS LiSt.............................27  
Button ...............................................13  
* Button............................................13  
PauSe/#/Lock Button ....................13  
Table of Contents  
call tImEr..................................... 28  
makIng a call ............................... 28  
to Switch to SPeakerPhone...........28  
answErIng calls ........................... 28  
adjuSting handSet/SPeakerPhone  
voLume...............................................28  
End call ....................................... 28  
spEakErpHonE ................................ 29  
making a caLL with the  
voIcE maIl waItIng ....................... 33  
rss customIzatIon ............................ 34  
customIzIng your on scrEEn rss  
InfolInk sErvIcEs....................... 34  
acceSSing the configuration  
Page....................................................34  
handSet management ....................35  
edit rSS feed...................................36  
PerSonaLizing your content  
SPeakerPhone....................................29  
anSwering a caLL with the  
information Service.........................37  
information categorieS...................38  
HandsEt rEgIstratIon ........................ 39  
accEssory HandsEt........................ 39  
dE-rEgIstratIon................................. 40  
global dE-rEgIstratIon..................... 41  
fIrmwarE updatE ............................... 42  
otHEr InformatIon............................. 43  
cHangIng tHE battEry.................... 43  
battEry safEty prEcautIons ........... 43  
troublEsHootIng guIdE ................. 44  
teLePhone SoLutionS .......................44  
caLLer id SoLutionS........................45  
Battery SoLutionS............................46  
gEnEral product carE .................. 46  
causEs of poor rEcEptIon ............. 46  
warranty InformatIon ...................... 47  
warranty assIstancE..................... 47  
lImItEd warranty.......................... 48  
accEssory InformatIon .................. 49  
IndEx ................................................. 50  
SPeakerPhone....................................29  
mutE ............................................. 29  
pagIng........................................... 30  
kEypad lock .................................. 30  
IntErcom opEratIon ....................... 30  
making an intercom caLL...............30  
receiving an intercom caLL ...........30  
advanced intercom featureS .........31  
uSing intercom with externaL Phone  
caLLS ..................................................31  
two-way caLLing............................31  
conference caLL .............................31  
tranSfering a caLL ..........................32  
tElEpHonE company callIng fEaturEs 32  
callEr Id (cId)............................. 32  
caLL waiting cid............................33  
receiving caLL waiting caLLS ..33  
caLLer information diSPLay.......33  
if a caLLer hangS uP.................33  
if you forget a waiting caLL..33  
Introduction  
This User Guide provides you with all the information  
you need to get the most from your phone.  
You must first set up your phone before you can use it.  
This doesn’t take long and is easy to do. Just follow the  
simple instructions on the next few pages.  
CAUTION: When using  
telephone equipment,  
there are basic safety  
instructions that should  
always be followed. Refer  
to the IMPORTANT SAFETY  
INSTRUCTIONS provided  
with this product and  
save them for future  
reference.  
Need help?  
If trouble is experienced with this equipment, for repair  
or warranty information, please contact customer  
service at 1-800-448-0329.  
Alternatively, you may find the answer in  
Troubleshooting Tips section at the back of this guide.  
Parts Checklist (for model 28320xx2)  
Make sure your package includes the items shown  
here.  
IMPORTANT: Because  
cordless phones operate  
on electricity, you should  
have at least one phone  
in your home that isn’t  
cordless, in case the power  
in your home goes out.  
Base  
2 Handset  
charge cradles  
2 Handsets  
4 AAA  
Nickel-metal  
Hydride  
batteries  
2 Battery  
compartment  
covers  
3 AC power  
adaptors  
Ethernet  
cable  
Telephone line  
cord  
2 Belt clips  
Installation  
INSTALLATION NOTE:  
This product operates at  
a frequency of 1.9GHz. to  
provide communication  
with minimal interference  
from other electronic  
devices. To further  
minimize the possibility  
of interference, the base  
of the cordless telephone  
should not be placed  
near or on top of a TV,  
microwave oven, or VCR.  
If interference continues,  
move the cordless  
Important Installation Guidelines  
• Avoid sources of noise and heat, such as motors,  
fluorescent lighting, microwave ovens, heating  
appliances and direct sunlight.  
• Avoid areas of excessive dust, moisture and low  
temperature.  
• Avoid other cordless telephones.  
• Never install telephone wiring during a lightning  
storm.  
Digital Security System  
Your cordless phone uses a digital security system to  
protect against false ringing, unauthorized access,  
and charges to your phone line.  
telephone further away  
from these appliances.  
Telephone Jack Requirements  
To use this phone, you need an  
RJ11C type modular telephone  
jack, which might look like the  
one pictured here, installed in  
your home. If you don’t have  
a modular jack, call your local  
phone company to find out  
how to get one installed.  
Wall plate  
WARNING: Do not  
place your phone in the  
bathroom or other humid  
areas.  
Modular  
telephone  
line jack  
Handset Range  
The range between the  
base and handset will vary  
greatly depending on the  
location of the base. When  
there is no clear line of  
sight between the base  
and handset the range will  
be reduced.  
Location  
You need to place the base within 6 feet of the AC  
power outlet, telephone jack, and ethernet port.  
Make sure it is at least 3 feet away from other  
electrical and metal appliances to avoid interference  
issues.  
Your phone works by sending radio signals between  
the handset and base. The strength of the signal  
depends on where you locate the base. Putting it as  
high as possible and separated as much as possible  
from other radio devices and metal objects ensures  
the best signal.  
Range Indicator  
The symbol on your  
handset screen indicates  
when you are in range.  
When you are out of range,  
it flashes.  
8
Installation  
Your unit is provided with three power adaptors; 2  
for handset charger cradles and 1 base power. The  
connectors are different sizes, only the larger power  
adaptor is for the base unit.  
CAUTION: To reduce the  
risk of fire or personal  
injury, use only the  
Thomson Inc. approved  
model GP ꢃꢁAAAHC 1.2V  
ꢃꢁ0mAh, rechargeable  
Nickel-metal Hydride  
AAA batteries, which are  
compatible with this unit.  
Installing the Handset Battery  
1. Locate batteries and battery door which are  
packaged together inside a plastic bag and are  
separate from the handsets.  
2. Locate the battery compartment on the back of the  
handsets.  
Battery Performance  
When batteries are fully  
charged the handset displays  
an icon of a full battery. To  
keep your batteries in the best  
condition, leave the handset  
off the charge cradle for a  
few hours at a time (after the  
initial 16 hour charge).  
Battery Low Warning  
The handset displays a  
flashing icon of an “empty”  
battery and emits 3 warning  
beeps. Recharge your handset  
right away.  
3. Insert the batteries.  
When charging the battery,  
level bars are animated.  
4. Close the battery compartment by pushing the door  
up until it snaps into place.  
5. Plug the AC power adaptor of the charge cradle into  
an electrical outlet.  
Battery Charging Light  
The blue charging light on  
the handset charge cradle  
stays on while the handset is  
on the cradle, even when the  
batteries are fully charged.  
6. Place the handsets in the charge cradles. The blue  
CHARGE indicator turns on, verifying the batteries  
are charging.  
Allow handset to charge for 1ꢂ hours prior to first  
use. If you do not properly charge the handset,  
battery performance is compromised.  
Installation  
Base Set-Up  
The base needs a direct access connection to the  
internet, and the IP address of the base must be  
provided by a DHCP server.  
CAUTION: To reduce risk  
of personal injury, fire, or  
damage use only the  
ꢁ-2ꢃꢄ2 power adaptor  
listed in the user’s guide.  
This power adaptor is  
intended to be correctly  
orientated in a vertical or  
floor mount position.  
ETHERNET Connection  
IMPORTANT: Do not  
1. Using the ETHERNET cable (RJ45 ) provided with  
your phone, connect the cable to your broadband  
modem or router with cable access.  
connect the telephone  
line until the handset is  
fully charged. The base  
must be plugged into the  
AC power at all times.  
2. Connect the other end of the cable to the base  
ETHERNET port.  
INSTALLATION NOTE:  
Your InfoLink is designed  
for home use and will  
work with most any  
Telephone Cable Connection  
To use the phone as standard telephone:  
1. Plug one end of the telephone line cord into the  
PHONE jack on the back of the base and the other  
end into a modular jack.  
standard Internet system  
(non-commercial, non-  
corporate environments/  
applications). This includes  
wired and/or wireless  
routers which provide  
additional “hard” Firewall  
security functionality (HTTP  
Internet traffic transmits  
inbound and outbound via  
Port 80, which is typically  
open on most firewall set  
ups). However, this unit  
may not function properly  
behind a firewall that  
does not allow http traffic  
inbound and outbound on  
Port 80.  
The unit will not work  
with a dial-up internet  
connection.  
10  
Installation  
Power Supply Connection  
1. Connect the power adaptor provided with your unit  
to the base.  
2. Connect the adaptor to an electrical wall outlet.  
3. When power is applied to the base, the unit goes  
through a one minute initialization process in the  
following sequence:  
a) the blue DECT indicator is on (solid);  
b) the green POWER indicator flashes;  
c) both the blue DECT and green POWER  
indicators flash; and  
d) the green POWER and blue ETHERNET  
indicators are on (solid).  
NOTE: Your handset will  
automatically display the  
RSS synchronization icon  
for a few seconds when  
the feeds are updated at  
approximately 15 minute  
intervals. During this  
automatic process you will  
not be able to search or  
view your RSS feeds.  
The unit has now completed the process. The phone  
will not function until this process is complete.  
Handset Synchronization*  
1. After base is powered up, wait 5-7 seconds until  
*Thomson Inc. does  
RSS synchronization icon briefly appears on the  
handset display. This indicates that the handset and  
base are synchronized to each other.  
not warrant that the  
content of any website  
or RSS feed transmitting  
content to this product  
(InfoLink Phone) will be  
uninterrupted or error  
free. Access to streaming  
content through this  
device is subject to  
2. Next you will see the RSS Service Wizard which  
will guide you step by step through setup of  
Weather and Weather Alerts. There are some useful  
channels pre-configured to help get you started.  
-OR-  
provider availability.  
you can bypass the Wizard at this time and return  
later.  
Thomson Inc. does not  
endorse any Internet-  
based content or RSS  
feeds maintained by a  
third party that may be  
accessed using this device.  
3. Programmed content windows will start auto  
scrolling and handset is ready for use.  
For more information on the RSS setup refer to:  
Programming Your Phone > RSS Settings  
11  
Getting to Know Your Phone  
Base Layout  
ETHERNET  
(indicator)  
POWER  
(indicator)  
PAGE  
DECT  
(button)  
(indicator)  
ETHERNET Indicator (blue)  
When flashing, indicates network error with last RSS update.  
When solid, indicates properly working ethernet connection.  
When off, indicates no ethernet connection.  
DECT Indicator (blue)  
When flashing, indicates base is in handset registration mode.  
When solid, indicates an active call.  
When off, indicates no activity.  
POWER Indicator (green)  
When solid, indicates base is powered.  
When flashing, indicates base is in start up mode.  
PAGE button  
Press to locate misplaced handset(s).  
For more information on the Page feature refer to: Programming Your Phone > Page.  
12  
Getting to Know Your Phone  
Handset Layout  
Display  
Navigational  
(button)  
Right soft  
Left soft  
(button)  
(button)  
Alert Indicator  
Headset  
jack  
Call/  
Speakerphone  
(button)  
END  
(button)  
FLASH  
(button)  
INT/a/A  
(button)  
Caller ID  
(button)  
pause/#/lock  
(button)  
*
(button)  
microphone  
13  
Getting to Know Your Phone  
Left soft button  
Selects the current menu item or confirms a setting, depending  
on the current screen.  
Right soft button  
“Back” button returns to the previous screen.  
Navigational/Volume button  
Press the up, down, left, or right arrows to navigate while in a menu or the RSS  
content screen. After a selection from a menu or article, press the right arrow  
button to view. During a call, press vol-/+ to increase or decrease the volume.  
Alert Indicator  
If flashing, indicates Voice Mail Waiting or a Weather Warning if an RSS Weather  
Alert has been selected. After the alert is viewed, the indicator shuts off.  
Call/Speaker button  
Initiates or answers a call. During a call, activates speaker.  
End button  
Ends a call. Also returns any RSS or menu function to idle mode.  
FLASH button  
Call Waiting acceptance; during a call, push to accept new incoming call.  
Caller ID button  
Short press to view list of received calls. Press and hold to view list of dialed calls.  
Intercom/Lower/Upper case button  
Allows you to make High Definition (HD) calls between the handsets registered to  
the base. When in text editor, switches from lower-case to upper-case letters.  
button  
*
Pause/#/Lock button  
Allows you to input a pause while dialing or lock the keypad.  
1ꢀ  
Getting to Know Your Phone  
Idle Mode Display  
The idle mode display of your phone provides various status indicators and access to  
the menu-based interface. The illustration below shows the screen and its elements.  
Current  
Time  
Range Indicator  
Battery Status  
Handset Identity  
Action  
Action  
Low level  
Partially charged  
Fully charged  
Charging.  
Battery Status - indicates the status of the battery.  
Range Indicator - flashes when handset is out of range  
of the base.  
Weather Alert - flashes during a Weather Warning or  
Watch; remains flashing until the condition for the alert  
has ended.  
Voice Mail Alert  
in top info bar  
on display screen  
Ringer Off  
Alarm On  
Missed Call  
1ꢁ  
Programming Your Phone  
Navigating The Menu  
Your phone has an easy to use menu system. Each menu leads to a list of options.  
When the handset is in idle mode, press to open the main menu.  
to navigate to the menu options you want.  
to select further options or confirm the setting displayed, or if a new call  
Press  
Press  
was received it takes you to the Caller ID records. Press  
menu.  
to return to previous  
If no button is pressed within 60 seconds, the handset will return to idle mode  
automatically. To cancel and return to idle mode at any time press  
.
The following table outlines the main menu items:  
Access to received calls, dialed calls, and delete calls list.  
Calls Lists  
Handset  
Set preferences for handset name, language, menu color,  
wallpaper picture, contrast, auto talk, regional and local area  
codes, and default settings.  
Add, edit or delete entries to phonebook listings.  
Contacts  
Sounds  
Set preferences for volume, ringtones, ringer volume,  
and keypad.  
Displays IP address.  
Base Settings  
Time Settings  
Registration  
RSS Setting  
Help  
Set date and time, select time format, set alarm clock feature.  
Register and de-register handsets to base.  
View and set up RSS channels, reset RSS to default channels.  
Detailed info for use of Feed set up and navigation button.  
1ꢂ  
Programming Your Phone  
Handset Settings  
There are eight programmable menus available:  
Handset Name, Language, Menu Color, Wallpaper,  
Contrast, Auto Talk, Area Codes (Regional & Local), and  
Default Settings.  
NOTE: If you cannot read  
the display language, refer  
to: Handset Settings>  
Language.  
To Access Handset Settings via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
to enter.  
, navigate to the Handset menu, press  
Entering Handset Name: It  
may be necessary to press  
repeatedly to clear any pre-  
existing handset name.  
There is an 8-character limit  
to handset name  
Handset Name  
Change the name displayed on the handset’s screen.  
From the Handset menu;  
1. Use  
or  
to scroll to Handset Name.  
2. Press  
to enter.  
Press the 0 button to enter a  
space or * button to access  
symbols table.  
3. Enter name using number pad, press  
The default is InfoLink.  
to confirm.  
Language  
Choose the display language.  
From the Handset menu;  
1. Use  
2. Press  
3. Use  
or  
to enter the menu.  
or to scroll to the desired language. The  
to scroll to Language.  
default is ENGLISH.  
4. Press to save your selection.  
1ꢃ  
Programming Your Phone  
Menu Color  
From the Handset menu;  
1. Use  
2. Press  
3. Use  
or  
to enter the menu.  
or to scroll to the desired color. The  
to scroll to Menu Color.  
default is Blue.  
4. Press to save your selection.  
Background Picture  
From the Handset menu;  
1. Use  
2. Press  
3. Use  
or  
to scroll to Picture.  
to enter the menu.  
or  
to scroll through the selection, press  
to view. The default is Picture 4.  
4. Press  
to save your selection.  
Display Contrast  
From the Handset menu;  
1. Use  
or  
to scroll to Contrast.  
2. Press  
3. Use  
to enter the menu.  
to lighten or  
to darken.  
4. Press  
to save your selection.  
18  
Programming Your Phone  
Auto Talk  
If Auto Talk is set to On  
Auto Talk  
From the Handset menu;  
the handset automatically  
answers the incoming call  
when the handset is ringing  
and lifted from the charger.  
1. Use  
or  
to scroll to Auto Talk.  
2. Press  
3. Use  
to enter the menu.  
(Same as pressing  
If Auto Talk is set to Off, you  
to answer  
).  
or  
to select Off or On. The default is Off.  
4. Press  
to save your selection.  
must press  
the call after the handset is  
lifted from the charger.  
Area Codes  
Preset local and regional area codes.  
From the Handset menu;  
Area Codes  
The telephone uses the pre-  
programmed area code to  
determine the number format  
to display when a valid Caller  
ID record is received. The  
pre-programmed area code  
is also used for the Dialback  
feature.  
1. Use  
2. Press  
3. Use  
or  
to enter the menu.  
or to select Local Area Code or Regional  
to scroll to Area Codes.  
Area Code.  
4. Enter the three digit code. The default is - - -.  
5. Press to save your selection.  
Regional Area Codes  
Depending on your area, you  
may need to set regional  
area codes. These are needed  
in order for the phone to  
determine the number format  
to display when a valid Caller  
ID signal is received. Calls  
received that match any  
of the regional area codes  
display as 10 digits. If the  
number is not displayed  
correctly, the phone may  
not be able to dial back the  
number. You can store up to 5  
regional area codes.  
You may need to use this  
feature if you have:  
• Multiple area codes  
• Overlapping area codes  
• Areas that require 10-digit  
dialing.  
1ꢄ  
Programming Your Phone  
Default Settings  
From the Handset menu;  
1. Use  
or  
to scroll to Default Settings.  
2. Press  
3. Press  
to enter the menu.  
to confirm.  
List of Default Settings:  
Handset  
#
6 Bars  
Handset  
Name  
Earpiece  
Volume  
English  
Melody  
1
Language  
Internal  
Ringtone  
Blue  
Melody  
5
Menu Color  
External  
Ringtone  
Picture 4  
6 Bars  
Background  
Picture  
Ringer  
Volume  
Mid-level  
Off  
On  
Contrast  
Auto Talk  
Key Beep  
12 Hour  
Time  
Format  
- - -  
Off  
Area Codes  
Alarm  
Tone  
20  
Programming Your Phone  
Contacts  
To Access Contacts via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
to enter.  
, navigate to the Contacts menu, press  
Find Entry  
From the Contacts menu;  
1. Use  
or  
to scroll to Find Entry.  
2. Press  
to enter the menu.  
3. The current list of contacts is displayed. Use  
increase or to scroll through the contacts.  
4. Press to select contact to view details, delete  
to  
entry, edit entry, copy entry to other handsets and  
view phonebook status.  
Add Entry  
From the Contacts menu;  
1. Use  
or  
to scroll to Add Entry.  
2. Press  
to enter the menu.  
3. Name, Home, Work, Cell is displayed. Use  
to scroll the list. Press to edit entry.  
or  
Copy All Names (to another Handset)  
From the Contacts menu;  
1. Use  
or  
to scroll to Copy All Names.  
2. Press  
to enter the menu.  
3. Handset Number is displayed. Use  
scroll the list. Press to copy entry.  
or  
to  
21  
Programming Your Phone  
Phonebook Status  
From the Contacts menu;  
1. Use  
or  
to scroll to Phonebook Status.  
2. Press  
to enter the menu.  
3. Total entries and Free entries is displayed.  
Sounds  
Set your preferences for each handset.  
To Access Sounds via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press , navigate to the Sounds menu, press  
to enter.  
Earpiece Volume  
From the Sounds menu;  
1. Use  
or  
to scroll to Ear Volume.  
2. Press  
to enter the menu.  
3. The current setting is displayed. Use  
to increase  
to decrease the volume. The default is 6 bars.  
to save your selection.  
or  
4. Press  
Ringtone  
Ringtone Information  
From the Sounds menu;  
You can choose from 12  
different melodies for external  
(regular) or internal (intercom)  
calls.  
1. Use  
or  
to scroll to Ringtone.  
2. Press  
to enter the menu. Use  
or  
to  
switch between Internal (intercom/page) and  
External (incoming calls) and press  
.
3. Scroll or . A sample is played. Press  
to  
confirm. The default for Internal is Melody 1, the  
default for External is Melody 5.  
4. Press  
to save your selection.  
22  
Programming Your Phone  
Ring Volume  
Ring Volume Information  
There are six handset ringer  
From the Sounds menu;  
volume levels including ‘off’.  
1. Use  
or  
to scroll to Ring Volume.  
If you select ringer off, an  
icon is shown in the upper left  
side of the display. Calls will  
still ring at the base and your  
handset screen will indicate  
incoming calls.  
2. Press  
to enter the menu.  
3. The current setting is displayed. Use  
or to decrease the volume. Press  
The default is 6 bars.  
to increase  
to confirm.  
4. Press to save your selection. Ring Volume Saved  
is displayed.  
Key Beep  
From the Sounds menu;  
1. Use  
2. Press  
3. Use  
or  
to scroll to Key Beep.  
to enter the menu.  
or  
to switch between Off and On, press  
to confirm. The default is On.  
4. Press  
displayed.  
to save your selection. Key Beep On is  
Base Settings  
To Access Base Settings via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
press  
, navigate to the Base Settings menu,  
to enter.  
Base IP Address  
From the Base Settings menu;  
1. Use  
or  
to scroll to Base IP Address.  
2. Press  
to enter the menu.  
3. Your IP address is displayed.  
23  
Programming Your Phone  
Time Settings  
To Access Time Settings via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
NOTE: If you subscribe to  
Caller ID, the handset time  
is automatically updated  
with the first incoming call.  
2. Press  
press  
, navigate to the Time Settings menu,  
to enter.  
Set Date & Time  
From the Time Settings menu;  
1. Use  
or  
to scroll to Set Date & Time.  
2. Press  
to enter the menu.  
3. Enter date in mm/dd format.  
4. Press number keys to enter time in hh:mm format;  
press # for AM or PM.  
5. Press  
Saved is displayed.  
to save your selection. Time and Date  
Time Format  
From the Time Settings menu;  
1. Use  
2. Press  
3. Use  
or  
to scroll to Time Format.  
to enter the menu.  
or  
to switch between 12 Hour or 24  
Hour. The default is 12 Hour.  
4. Press  
Saved is displayed.  
to save your selection. Time Format  
2ꢀ  
Programming Your Phone  
Alarm  
When the alarm is activated,  
an icon is displayed on the  
main screen.  
From the Time Settings menu;  
1. Use  
or  
to scroll to Alarm.  
2. Press  
3. Press  
to enter the menu.  
to activate alarm.  
On Once - Set preferred time for single alarm.  
On Daily - Set preferred time for daily alarm.  
Off - Turn the alarm off.  
4. Press  
to save your selection. Done is displayed.  
When the alarm sounds, press  
any button on the handset(s)  
to turn off the alarm.  
5. Use  
or  
to scroll to Set Alarm Tone:  
6. Press  
to hear a sample played. Scroll  
or  
.
to make another selection. The default is OFF.  
7. Press to save your selection. Alarm Tone Saved  
is displayed.  
RSS Settings  
To Access RSS Settings via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
enter.  
, navigate to the RSS menu, press  
to  
View Channels  
From the RSS menu;  
1. Use  
or  
to scroll to View channels.  
2. Press  
to enter.  
3. The pre-configured RSS Channels are displayed.  
2ꢁ  
Programming Your Phone  
Channel Set Up  
Selecting your preferred channels.  
From the RSS menu;  
NOTE: Only one handset  
can add new RSS feeds  
at a time. If more than  
one handset attempts to  
enter new RSS content  
you may receive - Service  
Unavailable Please try  
later notification.  
1. Use  
2. Press  
3. Use  
or  
to scroll to Channel set up.  
to enter the menu.  
or  
to select a channel. (Identified by  
to enter Channel Set Up.  
icon.) Press  
4. Use or  
to scroll to the desired option;  
Pre-Configured Feeds - Listing of all the Categories  
available for your selection.  
Personal RSS Feeds - Listing of all your personal  
RSS Feeds. These must first be configured in the  
InfoLink Customizaton web page. Refer to section:  
Personalizing your Content Information Service  
Deactivate - Removes the channel from your  
scrolling menu, (Identified by an X'd out channel  
number).  
5. Press  
to save your selection.  
Reset RSS to Default  
From the RSS menu;  
1. Use  
or  
to scroll to Reset RSS to Default.  
2. Press  
to confirm return to default settings. You  
will now be prompted to customize your Weather  
and Weather Alert feeds for your preferred area.  
3. Press  
to begin customization.  
2ꢂ  
Operating Your Phone  
Help  
Assistance with your feed set up and navigation  
buttons.  
To Access Help via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
enter.  
, navigate to the Help menu, press  
to  
Feed Set Up  
From the Help menu;  
1. Use  
or  
to scroll to Feed Set Up.  
2. Press  
3. Use  
to enter the menu.  
or  
to scroll through text.  
4. Press  
to return to previous screen.  
Button Navigation  
From the Help menu;  
1. Use  
or  
to scroll to Button Navigation.  
2. Press  
3. Use  
to enter the menu.  
or  
to scroll through text.  
4. Press  
to return to previous screen.  
2ꢃ  
Operating Your Phone  
Call Lists  
Received Calls  
Shows details for calls which  
were answered or missed. A  
missed call is identified with  
an asterisk on the right side of  
each entry.  
This menu allows you to view and manage the Call  
Lists. You may select a caller from one of the lists to  
either call back, delete the number, or add to your  
phone book. You may also select an entire call list to  
delete.  
To Access Call Lists via the Menu;  
1. Make sure your phone is OFF (not in talk mode).  
Missed Calls  
If you have missed calls, the  
main display will notify you of  
the presence and count of the  
missed calls. Press  
the missed call.  
to see  
2. Press  
to enter.  
, the Call Lists menu is displayed, press  
Dialed Calls  
Received Calls List or Dialed Calls List  
1. Press or to scroll to Received Calls or Dialed  
Calls call list. Press to enter.  
List shows details of the last  
24 outgoing calls made from  
that handset.  
A combined total of 50 calls  
can be stored in the Received  
and Dialed calls lists per  
handset.  
2. Use  
3. Press  
4. Use  
or  
to scroll to desired number.  
to select.  
or  
to scroll to the desired category:  
to call selected number.  
You can display, scroll  
through, and dial numbers in  
the Calls Lists or copy them  
into the phonebook.  
Call - Press  
Delete - Press  
to delete selected number.  
to confirm.  
to store in phonebook  
Enter name using number pad, press  
Confirm (or edit) number and press  
Delete Calls List  
Press  
If a call is received when the  
Calls List is full, the oldest  
entry will be replaced with  
details of the new call.  
Save Number - Press  
.
.
1. Use  
to enter.  
or  
to scroll to Delete Calls List. Press  
2. Use  
or  
to scroll to desired listing.  
3. Press  
4. Press  
to select.  
to confirm selection.  
28  
Operating Your Phone  
NOTE: If you make a mistake,  
Call Timer  
The display shows the duration of the current call.  
After you hang up, the total duration displays briefly.  
while entering the number,  
press  
to delete the last  
digit entered or multiple times  
to clear all digits.  
Making a Call  
1. Press  
,
then dial the number you want.  
- OR -  
Dial the number first, then press  
- OR -  
.
Press  
name, then press  
to enter your phonebook, scroll to desired  
.
- OR -  
To switch to speakerphone:  
At any time during a call, just  
Press and release  
or press and hold  
to access Received Calls list  
press  
, to switch back to  
to access Dialed Calls list,  
handset mode, press  
use  
or  
to scroll to desired number, then press  
again. While in speakerphone  
mode, the display will show a  
speakerphone icon.  
.
Answering Calls  
If Auto-Talk is set to On and the Handset is in  
the charge cradle, simply pick up the handset  
(when ringing) and the phone will answer the call  
automatically.  
Adjusting Handset /  
Speakerphone Volume:  
During a call, Use  
increase or to decrease  
the volume level. The display  
will show the current level : 2  
bars are the minimum and 10  
bars are the maximum  
to  
If the handset is NOT in the charge cradle or Auto-talk  
is turned Off, press  
to answer the call.  
Providing you have subscribed to your network’s  
Caller-ID service, the caller’s number and name is  
displayed after the first ring.  
Silencing a Call:  
End Call  
Press  
when receiving  
an incoming call to silence the  
ringer. The handset displays a  
red X in the CID information.  
Press  
or simply place the handset back on the  
charge cradle.  
2ꢄ  
Operating Your Phone  
Speakerphone  
Speakerphone lets you talk to your caller without  
holding the handset to your ear. It also enables other  
people in the room to listen to both sides of your  
conversation.  
Making a Call with the Speakerphone  
1. Press  
for dial tone, then press  
again for  
speakerphone mode. Dial the number. Your call will  
be on the handset’s loudspeaker.  
2. To switch back to the handset at any time, press  
again, (i.e.,  
toggles between the handset  
and the speakerphone mode).  
3. Press  
to end the call.  
Answering a Call with the Speakerphone  
When the phone rings:  
1. Press  
to answer the call, then press  
again for speakerphone mode. Your call will be on  
the handset’s loudspeaker.  
2. Press  
to end the call.  
Mute  
To have a private, off-line conversation with someone  
nearby, use the MUTE feature. The party on the  
telephone line cannot hear you, but you can hear  
them.  
1. During the call, press  
Mute On. When Mute On is active, your caller  
cannot hear you.  
(Mute) . The display shows  
2. Press  
(Off) to return to your caller.  
30  
Operating Your Phone  
Paging  
You can use the button on the base to page all  
registered handsets to locate a missing handset.  
1. Press the PAGE button on the base. All registered  
handsets will ring. The display shows Paging.  
2. Press PAGE again, or press any button on a handset,  
to cancel the page.  
NOTE: You can make 911  
emergency calls, while the  
keypad is locked.  
Answer incoming calls by  
pressing the keypad as  
normal.  
Keypad Lock  
You can lock the keypad to prevent accidental dialling  
while carrying the handset around.  
1. Press and hold  
Locked and the padlock symbol appears.  
until the screen shows Keypad  
2. Press  
to unlock then  
again to confirm.  
Intercom Operation  
NOTE: Intercom allows the  
users to have a conversation  
in HD sound.  
If you have two or more handsets registered to  
your base, the intercom feature allows you to have a  
conversation with another registered handset without  
tying up the telephone line, allowing you to still receive  
incoming calls.  
NOTE: To answer an external  
call (indicated by 2 beeps)  
received during an intercom  
call, you must terminate the  
intercom call by hanging up  
either handset. Both handsets  
will ring and either handset  
Making an Intercom Call  
1. Press  
then the handset number you want (1-5).  
2. Press  
to end the intercom call.  
user may press  
answer the call.  
to  
Receiving an Intercom Call  
When you receive an intercom call, your handset will  
ring (using selected Internal Ringtone). To answer the  
call press  
.
31  
Operating Your Phone  
Advanced Intercom Features  
Using Intercom with External Phone Calls  
During a telephone call, you may use the intercom  
function to; place the call on hold and page another  
handset to have an off line private (two-way) intercom  
conversation, have a conference call (three-way  
conversation) between the external caller and the  
handsets, or transfer the external telephone call to  
another handset.  
NOTE: To answer an external  
call (indicated by 2 beeps  
and CID info on the display)  
received during a conference  
call, you must terminate the  
conference between the two  
Two-Way Calling  
1. During a regular telephone call, press  
and your  
call is put on hold. Enter the handset number you  
want (1-5).  
2. When the receiving handset answers, both  
intercom users may speak privately. The external  
caller will not hear the intercom conversation.  
handsets. Press  
on  
either handset to end the  
conference. The other handset  
must press FLASH to put the  
initial outside caller on hold  
and answer the incoming call.  
3. When finished, press  
and resume the call.  
to end the intercom call  
4. Press  
to end the call.  
Conference Call (Three-Way Calling)  
1. During a regular telephone call, press  
second handset to join the call.  
on the  
2. Press  
to end the call.  
Transfering a Call  
You can transfer a call to another handset.  
1. During a regular telephone call, press  
and your  
call is put on hold. Enter the handset number you  
want to join on the call (1-5).  
2. When the other handset answers inform them  
they have a call, then press  
. The call is then  
transferred. If the other handset does not answer  
or you decide not to transfer the call, press  
cancel and resume the call.  
to  
3. Press  
to end the call.  
32  
Telephone Company Calling Features  
IMPORTANT: In order to use  
Caller ID (CID)  
this phone’s Caller ID features,  
you must subscribe to either  
the standard Name/Number  
Caller ID Service or Call  
Waiting Caller ID Service. To  
know who is calling while you  
are on the phone, you must  
subscribe to Call Waiting  
Caller ID Service.  
This unit receives and displays information transmitted  
by your local phone company. This information can  
include the phone number, date, and time; or the  
name, phone number, date, and time.  
When you receive a call, the Caller ID information is  
transmitted between the first and second ring. The  
Caller ID information appears on the display while  
the phone rings, giving you a chance to monitor the  
information and decide whether or not to answer the  
call.  
33  
Telephone Company Calling Features  
Call Waiting CID  
Provided you subscribe to Call Waiting CID service  
from your phone company; if you receive an incoming  
call and you are using a GE multi-handset system, a  
beep indicates the presence of a Call Waiting call on  
the line. The Call Waiting Caller ID information will be  
displayed and stored in the history of all handsets in  
the system.  
Caller Information Display  
When using Call Waiting,  
the display shows the caller  
information of the call you are  
connected to when you toggle  
between the first and seconds  
calls.  
Receiving Call Waiting Calls  
If you receive a second incoming call while on an  
active call, you will hear a beep in the earpiece. The  
screen displays the Caller ID information.  
1. Press the FLASH button to answer. The original call  
will be put on hold and you will be connected to the  
new call.  
If a Caller Hangs Up  
If you have an original call and  
a 2nd call from Call Waiting  
active and one of these callers  
hangs up, you may hear a  
dialtone when you reconnect  
to that caller. Press the FLASH  
button again to be connected  
to the remaining caller.  
If one of the callers hangs up,  
the phone may not recognize  
this and may display the  
incorrect caller information on  
the display.  
2. Press the FLASH button to go back to the original  
caller and put the second call on hold.  
3. Press the FLASH button to toggle between callers  
Voice Mail Waiting  
The VMW indicator on the handset flashes when you  
receive a new message from your service provider  
and the handset screen displays an icon in the top left  
corner.  
If You Forget a Waiting Call  
It is possible you may have a  
call on hold and finish your  
conversation with another  
caller and hang up. In this  
case, the phone should ring  
again with the call from the  
waiting caller.  
IMPORTANT: In order to use  
this unit's Voice Mail Waiting  
feature, you must subscribe  
to this service from your local  
phone operator.  
3ꢀ  
RSS Customization  
Customizing your On Screen RSS  
InfoLink Services  
The following configuration pages provide a portal  
that enables you to personalize your InfoLink product.  
NOTICE: Thomson Inc.  
does not warrant that the  
content of any website  
or RSS feed transmitting  
content to this product  
(
InfoLink Phone) will be  
Accessing the Configuration Page  
uninterrupted or error  
You will need to type in your base IP address on your  
computer.  
free. Access to streaming  
content through this device  
is subject to provider  
availability. Thomson Inc.  
does not endorse any  
Internet-based content or  
RSS feeds maintained by  
a third party that may be  
accessed using this device.  
1. Open your favorite internet web browser (for  
example, Internet Explorer or Firefox). Be sure to use  
direct connection setting (no proxy).  
2. Using one of your registered handsets, press menu,  
navigate to Base Settings, press OK.  
3. Screen displays Base IP address, press OK. IP  
address is displayed (192.xxx.x.xxx).  
4. Enter the IP address displayed in your handset into  
your PC web browser.  
5. Press “Go” on your PC web browser.  
The following InfoLink webpage will be displayed:  
3ꢁ  
RSS Customization  
Handset Management  
1. This screen provides you the option to configure  
each individual handset with six channels.  
2. You can view one handset at a time or multiple  
handsets (show All Handsets).  
3. Channels available to view are made active by  
clicking On. Clicking Off will deactivate channel in  
handset.  
4. Each handset's content channels can be configured  
differently or copied to another handset.  
5. Clicking edit opens the Edit RSS Feed list. Each  
channel can be configured from a large list of feeds.  
6. When finished configuring handset, click the  
Update Handset button to activate changes.  
3ꢂ  
RSS Customization  
Edit RSS Feed  
1. Click edit to open. Select RSS Feeds From a List.  
2. Step through each of the drop down lists as it is  
displayed to configure your personal feeds.  
3. Once you have made all of your changes, simply  
click on the Update Handset button at the bottom  
of the page to update your preferences.  
4. The phone will automatically acknowledge any  
changes made to the configuration file within a few  
minutes by showing the RSS Synchronization icon.  
5. You can repeat this process for each of the  
available six channels.  
3ꢃ  
RSS Customization  
TIP: You can find new RSS  
feeds by visiting web sites like  
RSS logo on your favorite web  
pages.  
Personalizing your Content  
Information Service  
The InfoLink GE web page enables you to personalize  
your RSS Feed InfoLink Services.  
To personalize your handset simply:  
1. Click My Personal RSS Feeds. The following screen  
will be displayed.  
NOTE: An “Invalid URL”  
message is displayed if the  
selected feed includes only  
graphics, audio, videos,  
or does not adhere to RSS  
standards.  
NOTE: Also visit  
2. Enter your RSS feed in the Feed Address and  
press OK.  
view additional RSS feeds,  
read frequently asked  
questions and provide user  
feedback.  
3. Your personal RSS feed will be added to My Personal  
RSS Feeds as shown below.  
4. Return to the Handset Management screen to  
enter your personal feeds in the channels for  
each handset.  
38  
RSS Customization  
Information Categories  
Your base is preconfigured with the RSS Feed  
categories listed below. Each handset can be  
configured with any combination of feeds by entering  
the RSS Menu and stepping through the Channel  
SetUp section.  
• HAMweather  
• Government NOAA Weather  
• Government Weather Alerts  
• Government Homeland Security  
• MSNBC.com News (Top, World, and US)  
• MSNBC.com Entertainment  
• MSNBC.com Health  
• MSNBC.com Sports  
• MSNBC.com Tech & Science  
• MSNBC.com Business  
• MSNBC.com Politics  
• MSNBC.com Travel  
3ꢄ  
Handset Registration  
Auto-registration;  
Accessory Handset (Purchased  
Separately)  
Handsets packed with  
the base unit are pre-  
registered and ready to use  
right out-of-the-box.  
For accessory handsets (without Base unit), an  
auto-registration mechanism is available so the  
unregistered accessory handset can be automatically  
registered without the need of entering a PIN code.  
On the base:  
1. Put the base into subscription mode, by pressing  
and holding the PAGE button for at least 8 seconds.  
NOTE: When a handset is  
associated with a base,  
a number is given to the  
handset by the base. This  
number is displayed on the  
handset after the name  
and must be used for  
internal calls.  
2. The DECT indicator light starts flashing. It is now  
ready to be associated with a new handset. This  
registration mode lasts 90 seconds after pressing  
the button. Once the subscription is done, the base  
LED flashing is switched off.  
NOTE: A handset can be  
registered to only one  
base.  
On the handset:  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
to enter.  
or  
, navigate to the Registration menu, press  
3. Use  
to scroll to Register Handset.  
4. Press  
to enter the menu and start the handset  
registration. Wait Base searching 1”is displayed.  
If the handset has located the base, it may  
display (depending on EEPROM settings), the base  
identification number (RFPI).  
5. Handset Registered is displayed and the handset  
goes back to idle.  
6. The DECT indicator light on the Base stops flashing  
when a handset has successfully been registered.  
If the handset does not locate the base, it goes back to  
idle mode. Try again.  
If the handset emits a double beep, it means that  
the base has reached the maximum number of 5  
subscribed handsets.  
ꢀ0  
Handset Registration  
De-Registration  
To de-register a handset from a base unit, you must  
use another handset registered on the same base and  
the instructions below:  
On the other handset:  
1. Make sure your phone is OFF (not in talk mode).  
2. Press  
to enter.  
or  
, navigate to the Registration menu, press  
3. Use  
to scroll to De-register.  
4. Press  
to enter the menu and the screen displays  
Handset 1 -5.  
5. Use  
or  
to scroll to desired handset, press  
to cancel).  
.
6. Press  
to confirm (or press  
7. The screen displays De-registered.  
If you select a handset that is currently in use or is not  
registered, an error beep is emitted and the procedure  
is aborted.  
ꢀ1  
Handset Registration  
Global De-Registration  
To de-register all handsets from a base unit;  
1. Press and hold PAGE button on base unit until the  
DECT indicator starts to flash.  
2. Keep the button pressed until the DECT indicator  
stops flashing.  
3. The base will deregister the handsets one at a time.  
WARNING: It is not recommended that a  
handset be de-registered unless absolutely  
necessary because once a handset is de-  
registered that handset’s telephone features  
cannot be used until the handset is re-  
registered.  
ꢀ2  
Firmware Update  
Firmware Updates  
Your phone has the capability to receive Handset and  
Base firmware upgrades.  
1. When new firmware is available, the handsets will  
display a New Firmware Available screen, which will  
ask the user if they want to perform an update.  
NOTE: It will take several  
minutes to install new  
software. During this time you  
will not be able to use your  
phone.  
2. You will have the option to download firmware  
immediately or wait until later.  
NOTE: The software upgrade  
from the network is split into  
two sequences. At the end  
of the second sequence, the  
base will reboot and finish  
software update. The Power  
and Ethernet LED's will  
illuminate.  
3. To down load the new firmware simply follow the  
prompts in the handset screen.  
4. During the software update the base LED’s will flash  
alternately with Power & Ethernet. The handset will  
display firmware update in process in the screen.  
5. A firmware update notification is also displayed  
on the handset with specific screen and message  
when process is complete.  
ꢀ3  
Other Information  
Changing the Battery  
CAUTION: To reduce the risk of fire or personal injury, use only the  
Thomson Inc. approved model GP ꢃꢁAAAHC 1.2V ꢃꢁ0mAh, rechargeable  
Nickel-metal Hydride AAA batteries, which are compatible with this unit.  
1. Make sure handset is OFF (not in TALK mode) before you replace battery.  
2. Remove the battery compartment door.  
3. Remove the batteries from the handset.  
4. Insert the new batteries.  
5. Put the battery compartment door back on.  
6. Place handset in the base or handset charge cradle to charge. Allow the handset  
batteries to properly charge (for 1ꢂ hours) prior to first use or when you install  
new batteries. If you do not properly charge the phone, battery performance  
will be compromised.  
Battery Safety Precautions  
• Do not burn, disassemble, mutilate, or puncture. Batteries of this type could release  
toxic materials which can cause injury.  
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride  
battery listed in the User’s Guide.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
NOTE: The RBRC seal on the battery used in your Thomson Inc. product  
indicates that we are participating in a program to collect and recycle the  
rechargeable battery (or batteries).  
or call 1-800-8-BATTERY or contact a local recycling center.  
ꢀꢀ  
Other Information  
Troubleshooting Guide  
Telephone Solutions  
No dial tone  
• Check and repeat installation steps:  
Ensure the base power cord is connected to a working electrical outlet .  
Ensure the telephone line cord is connected to the base and the wall jack.  
• Connect another phone to the same jack; if there is still no dial tone, the problem  
might be your wiring or local service.  
• The handset may be out of range of the base. Move closer to the base.  
• Ensure the batteries are installed correctly.  
Cannot dial  
• Keypad may be locked. If the Padlock icon is on, press unlock in order to deactivate  
and enable the keypad.  
No signal icon  
• The handset may be out of range of the base. Move closer to the base.  
• Register handset.  
Handset does not ring  
• Make sure the handset ringer switch is turned ON, this can be done through the  
handset setup menu - Sounds - Ring Volume.  
• The handset may be out of range. Move closer to the base.  
• You may have too many extension phones on your line. Try unplugging some  
phones.  
• Check for dial tone.  
No sound from handset  
• Adjust handset volume.  
• Check and adjust sound settings.  
You experience static, noise, or fading in and out  
• The handset may be out of range of the base. Move closer to the base.  
• Make sure base is not plugged into an outlet with another household appliance. If  
necessary, relocate the base.  
ꢀꢁ  
Other Information  
Unit beeps  
• Clean charging contacts on cordless handset.  
• See solutions for No dial tone.  
• Replace the battery.  
Memory Dialing doesn’t work  
• Did you program correctly?  
• Did you follow proper dialing sequence?  
Handset displays SEARCHING or NOT REGISTERED and cannot link up with the base  
when the TALK/CALL BACK button is pressed.  
• Handset may be out of range of the base. Move closer to the base.  
• Make sure the power adaptor is properly installed.  
• Disconnect the handset battery and plug it in again. Place the handset on the  
cradle for at least 2 to 3 minutes.  
• Disconnect the power adaptor and plug it in again. Then place the handset on the  
cradle for at least 2 to 3 minutes.  
Handset displays NOT REGISTERED  
• Follow the programming in the telephone procedures to re-register the handset to  
the base.  
• Press the SELECT button to begin handset registration. Follow instructions on  
Handset screen.  
Registration did not work  
• Charge the batteries for 16 hours.  
• Uplug and then plug in the power adaptor.  
Caller ID Solutions  
No Display  
• Charge or replace the batteries.  
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect  
the AC power adaptor from the base and reconnect it.  
ꢀꢂ  
Other Information  
Caller ID Error Message  
• The unit displays this message if it detects anything other than valid Caller ID  
information during the silent period after the first ring.  
No Caller ID  
• In order to receive Caller ID information, you must subscribe to the standard name/  
number Caller ID service from your local telephone company.  
Battery Solutions  
If you experience any of the following problems, even after fully recharging the  
battery, you may need to replace the battery pack:  
• Short talk time  
• Poor sound quality  
• CHARGE/IN USE indicator on the base fails to illuminate.  
• Limited range  
General Product Care  
To keep your unit working and looking good, follow these guidelines:  
• Avoid dropping the handset, as well as other rough treatment to the phone.  
• Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth  
as this can cause static discharge.  
• Retain the original packaging in case you need to ship the phone at a later date.  
• Periodically clean the charge contacts on the handset and remote charger with a  
clean pencil eraser.  
Causes of Poor Reception  
• Aluminum siding.  
• Foil backing on insulation.  
• Heating ducts and other metal construction that can shield radio signals.  
• You’re too close to appliances such as microwaves, stoves, televisions,  
entertainment centers, etc.  
• Atmospheric conditions, such as strong storms.  
• Base is installed in the basement or lower floor of the house.  
• Base is plugged into AC outlet with other electronic devices.  
• Handset battery is low.  
ꢀꢃ  
Warranty Information  
Warranty Assistance  
If trouble is experienced with this equipment, for warranty information, please  
contact customer service at 1-800-ꢀꢀ8-032ꢄ. If the equipment is causing harm to  
the telephone network, the telephone company may require that you disconnect the  
equipment until the problem is resolved.  
Any unauthorized repairs, changes or modifications not expressly approved by  
Thomson Inc. could void the user’s authority to operate this product. For instructions  
on how to obtain a replacement unit, refer to the warranty included in this guide or  
call customer service at 1-800-ꢀꢀ8-032ꢄ.  
Or refer inquiries to:  
Thomson Inc.  
Manager, Consumer Relations  
P O Box 1ꢄꢃꢂ  
Indianapolis, IN ꢀꢂ20ꢂ  
Attach your sales receipt to this booklet for future reference or jot down the date  
this product was purchased or received as a gift. This information will be valuable if  
service should be required during the warranty period.  
Purchase Date  
Name of Store  
ꢀ8  
Warranty Information  
Limited Warranty  
What your warranty covers:  
• Defects in materials or workmanship.  
For how long after your purchase:  
• One year, from date of purchase.  
(The warranty period for rental units begins with the first rental or 45 days from date of  
shipment to the rental firm, whichever comes first.)  
What we will do:  
• Provide you with a new unit. The exchange unit is under warranty for the remainder of the  
original product’s warranty period.  
How you get service:  
• Properly pack your unit. Include any cables, etc., which were originally provided with the  
product. We recommend using the original carton and packing materials.  
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the  
product is within the warranty period, must be presented to obtain warranty service.” For  
rental firms, proof of first rental is also required. Also print your name and address and a  
description of the defect. Send via standard UPS or its equivalent to:  
Thomson Inc.  
11ꢃ21 B Alameda Ave.  
Socorro, Texas ꢃꢄꢄ2ꢃ  
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage  
or loss.  
• A new unit will be shipped to you freight prepaid.  
What your warranty does not cover:  
• Customer instruction. (Your Owner’s Manual provides information regarding operating  
instructions and user controls. Any additional information, should be obtained from your  
dealer.)  
• Installation and setup service adjustments.  
• Batteries.  
• Damage from misuse or neglect.  
• Products which have been modified or incorporated into other products.  
• Products purchased or serviced outside the USA.  
• Acts of nature, such as but not limited to lightning damage.  
ꢀꢄ  
Warranty Information  
Product Registration:  
• Please complete and mail the Product Registration Card packed with your unit. It will make  
it easier to contact you should it ever be necessary. The return of the card is not required for  
warranty coverage.  
Limitation of Warranty:  
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.  
ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED.  
NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR  
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS  
WARRANTY.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE ExCLUSIVE  
REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR  
CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING  
OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS  
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF  
THE STATE OF INDIANA. ExCEPT TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON  
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,  
or limitations on how long an implied warranty lasts so the above limitations or exclusions  
may not apply to you.  
• This warranty gives you specific legal rights, and you also may have other rights that vary  
from state to state.  
If you purchased your product outside the USA:  
• This warranty does not apply. Contact your dealer for warranty information.  
Accessory Information  
DESCRIPTION  
MODEL NO.  
ꢁ-2ꢃꢄ2  
ꢁ-2ꢃꢄ1  
DC Power Adaptor (Main Base Unit)  
DC Power Adaptor (Handset Charge Cradle)  
Belt Clip  
ꢁ-2ꢃꢄ3  
Charge Cradle only  
ꢁ-2ꢃꢄꢀ  
Wired Headset  
ꢁ-2ꢃ13  
To place order, have your Visa, MasterCard, or Discover Card ready and call  
toll-free 1-800-338-03ꢃꢂ.  
A shipping and handling fee will be charged upon ordering. We are required by law to  
collect appropriate sales tax for each individual state, country, and locality to which  
the merchandise is being sent. Items are subject to availability.  
ꢁ0  
Index  
A
E
Accessing the Configuration Page  
Accessory Handset  
Accessory Information  
Add Entry  
34 Earpiece Volume  
21  
36  
28  
2
39 Edit RSS Feed  
49 End Call  
20 Equipment Approval Information  
Advanced Intercom Features  
Alarm  
Answering a Call with the  
Speakerphone  
Answering Calls  
Area Codes  
Auto Talk  
31 ETHERNET Connection  
9
24  
F
29  
28  
18  
18  
FCC RF Radiation Exposure  
Statement  
3
26  
20  
42  
Feed Set Up  
Find Entry  
Firmware Update  
B
G
Background Picture  
Base IP Address  
Base Layout  
17  
General Product Care  
Getting to Know Your Phone  
Global De-Registration  
46  
11  
41  
22  
11  
22  
9
43  
26  
Base Settings  
Base Set-Up  
Battery Safety Precautions  
Button Navigation  
H
Handset Layout  
Handset Management  
Handset Name  
12  
35  
16  
39  
16  
10  
3
C
Handset Registration  
Handset Settings  
Handset Synchronization*  
Hearing Aid Compatibility (HAC)  
Help  
Call Lists  
27  
Call Timer  
Call Waiting CID  
Caller ID (CID)  
Causes of Poor Reception  
Changing the Battery  
Channel Set Up  
Conference Two Handsets  
Contacts  
28  
33  
32  
46  
43  
25  
31  
20  
20  
26  
I
Idle Mode Display  
14  
7
2
38  
3
Important Installation Guidelines  
Important Instructions & Information  
Information Categories  
Information for DECT Product  
Installation  
Copy All Names  
Customizing your On Screen  
RSS InfoLink Services  
34  
7
8
30  
3
6
D
Installing the Handset Battery  
Intercom Operation  
Interference Information  
Introduction  
De-Registration  
Default Settings  
Digital Security System  
Display Contrast  
40  
19  
7
17  
ꢁ1  
Index  
K
R
Key Beep  
Keypad Lock  
22  
30  
Receiving an Intercom Call  
Receiving Call Waiting Calls  
Reset RSS to Default  
Ring Volume  
30  
33  
25  
22  
21  
34  
24  
L
Language  
16  
3
48  
19  
7
Ringtone  
RSS Customization  
RSS Settings  
Licensing  
Limited Warranty  
List of Default Settings.  
Location  
S
Set Date & Time  
Sounds  
23  
21  
29  
M
Making a Call  
28  
Speakerphone  
Making a Call with the  
Speakerphone  
29  
30  
17  
29  
T
Making an Intercom Call  
Menu Color  
Mute  
Telephone Cable Connection  
9
Telephone Company Calling  
Features  
32  
7
Telephone Jack Requirements  
Time Format  
Time Settings  
Transfering a Call  
Troubleshooting Guide  
Two-Way Calling  
N
23  
23  
32  
45  
31  
Navigating the Menu  
15  
O
Operating Your Phone  
Other Information  
26  
43  
U
P
Using Intercom with External  
Phone Calls  
Page Button  
Paging  
11  
30  
6
31  
V
Parts Checklist  
Personalizing your Content  
View Channels  
Voice Mail Waiting  
24  
33  
Information Service  
37  
21  
10  
15  
Phonebook Status  
Power Supply Connection  
Programming Your Phone  
W
Warranty Assistance  
Warranty Information  
47  
47  
Visit the GE website at: www.GE.com/phones  
Thomson Inc.  
101 West 103rd Street  
Indianapolis, IN 46290-1102  
© 2008 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Model 28320  
00018937 (Rev. 2 Dom E/S)  
08-11  
Printed in China  

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