Dell™ E157FP Flat Panel Color Monitor User's Guide
About Your Monitor
Solving Problems
Appendix
Using Your Adjustable Monitor Stand
Setting Up Your Monitor
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2007-2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell
Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E157FP
Feb. 2008 Rev. A02
A
B
C
D
E
F
Dell Soundbar mounting brackets - Attach the optional Dell Soundbar.
Security lock slot - Attach a lock to secure your monitor.
Stand Release button - Press to release the stand.
VESA mounting holes (100mm - Behind attached stand) - Use to mount monitor.
Barcode serial number label - Refer to this label if you need to contact Dell for technical support.
Regulatory rating label - List the regulatory approvals.
G
Cable holder - Help organize cables by passing them through the holder.
NOTE: The graphic is for illustration only. Product appearance may vary.
Bottom View
NOTE: The graphic is for illustration only. Product appearance may vary.
Side View
NOTE: The graphic is for illustration only. Product appearance may vary.
Specifications
General
Model number
E157FP
Flat Panel
Screen type
Active matrix - TFT LCD
Diagonal 15 inches (381.0 mm)
Horizontal 11.9 inches (304.1 mm)
Vertical 8.9 inches (228.1 mm)
0.297x0.297mm
Screen dimensions
Pixel pitch
Viewing angle
Luminance output
Contrast ratio
LCD surface coating
Backlight
100° (vertical) typical, 130° (horizontal) typical
250 cd/m2 typical
450 : 1 typical
Hardness 3H, antiglare treatment
2 CCFL type
Response time
16ms
Resolution
Horizontal scan range
Vertical scan range
30 kHz to 63 kHz (automatic)
56 Hz to 76 Hz (automatic)
1024 x 768 at 60 Hz
Optimal preset resolution
Highest preset resolution
1024 x 768 at 75 Hz
Dell guarantees image size and centering for all preset modes listed in the following table.
Preset Display Modes
Sync Polarity
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
(Horizontal /
Vertical)
Display Mode
DOS 720 x 400
VGA 640 x 480
VESA 640 x 480
VESA 800 x 600
VESA 800 x 600
VESA 1024 x 768
VESA 1024 x 768
31.5
31.5
37.5
37.9
46.9
48.4
60.0
70.1
60.0
75.0
60.3
75.0
60.0
75.0
28.3
25.18
31.5
40.0
49.5
65.0
78.8
-/+
-/-
-/-
+/+
+/+
-/-
+/+
Electrical
Video input signals
Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance
Synchronization input signals
Separate horizontal and vertical;
3.3V CMOS or 5V TTL level, positive or negative sync.
AC input voltage / frequency / current
100~240 VAC/ 50-60 Hz
1.5A (RMS) max
Inrush current at 120 V
Inrush current at 240 V
30 A max
60 A max
Physical Characteristics
Connector type
15-pin D-subminiature, blue connector
Signal cable type
Detachable, D-sub, 15pin, attached to the monitor
Dimensions: (with stand)
13.29 inches (337.28mm )
13.41 inches (340.29mm )
5.22 inches (132.58mm)
Height
Width
Depth
Dimensions: (without stand)
10.41 inches (264.26mm )
13.41 inches (340.26mm )
2.32 inches (59mm )
Height
Width
Depth
Stand dimensions:
Height
10.84 inches (275.15mm )
10.12 inches (256.89mm )
5.22 inches (132.58mm )
Width
Depth
Weight with packaging
11.2 lb (5.1 kg ) max
8.1 lb (3.67 kg ) max
5.40 lb (2.45 kg ) max
Weight with stand assembly and video cable
Weight without stand assembly
(For wall mount or VESA mount considerations)
Weight of stand assembly
2.3 lb (1.04kg ) max
Environmental
Temperature:
Operating
41° to 95°F (5° to 35 °C )
Nonoperating
-4° to 140°F (-20° to 60°C )
Humidity:
Operating
10% to 80% (noncondensing)
5% to 90% (noncondensing)
Nonoperating
Altitude:
Operating
3,658 m (12,000 ft)
Nonoperating
12,192 m (40,000 ft)
Power Management Modes
If you have VESA's DPMS compliant display card or software installed in your PC, the display can automatically reduce its power consumption when not in use.
If input from keyboard, mouse or other input devices is detected, the display will automatically "wake up". The following table shows the power consumption
and signaling of this automatic power saving feature:
Power Management Definition
VESA's Mode
Video
Active
H-sync
Yes
V-sync
Yes
Power Used
Power Saving
0%
LED color
Green
ON
maximum 26W
typical 20W
<=1W
Power Saving
Blanked
Blanked
Blanked
Blanked
No
Yes
No
--
Yes
No
No
--
>80%
>80%
>80%
>80%
Amber
Amber
Amber
Off
<=1W
<=1W
Switch Off
<=1W
NOTE: The OSD will only function in the 'normal operation' mode. Otherwise one of the following messages will appear
depending upon the selected input.
In Power Save Mode
Press computer power button
or any key on keyboard or move mouse
Pin Assignments
15-pin D-sub connector
Pin Number
15-Pin Side of the Signal Cable
1
Video-Red
Video-Green
Video-Blue
GND
2
3
4
5
VGA_CAB Detect
GND-R
6
7
GND-G
8
GND-B
9
PC5V
10
11
GND
GND
12
13
14
15
DDC data
H-sync
V-sync
DDC clock
Plug and Play Capability
You can install the display in any Plug and Play-compatible system. The display automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the display settings. If desired, the user
can select different settings, but in most cases display installation is automatic.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed
pixel that appears as an extremely tiny dark or bright discolored spot.
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.
Caring for Your Monitor
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Appendix
Dell™ E157FP Flat Panel Monitor User's Guide
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this
equipment.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
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Product name:E157FP
Model number:E157FPb
Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock,TX 78682 USA 512-338-4400
CAUTION: Safety Instruction
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
defined in the “Electrical Specifications" section.
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Do not store or use the LCD monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
Avoid moving the LCD monitor between locations with large temperature differences.
Do not subject the LCD monitor to severe vibration or high impact conditions. For example, do not place the LCD monitor inside a car trunk.
Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment.
Do not allow water or other liquids to spill on or into the LCD monitor.
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
Never use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep the power cable away from
where people could trip over it.
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
Locate your monitor near an easily accessible electric outlet.
If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
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Unplug the monitor when it is going to be left unused for an extended period of time.
Unplug your monitor from the electric outlet before any service is performed.
Hg Lamp(s) inside this product contains mercury and must be recycled or disposed of according to local, state or federal laws. For more information, Go
Contacting Dell
To contact Dell electronically, you can access the following websites:
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support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPST portable computers is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
NOTE:The contact information provided was deemed correct at the time that this document went to print and issubject to change.
Country (City)
International Access Code Country
Area Codes,
Local Numbers, and
Toll-Free Numbers
Department Name or Service Area,
Website and E-Mail Address
Code
City Code
Anguilla
E-mail: [email protected]
General Support
toll-free: 800-335-0031
Antigua and Barbuda
Aomen
E-mail: [email protected]
General Support
1-800-805-5924
0800-105
Technical Support (Dell™ Dimension™, Dell
Inspiron™, Dell OptiPlex™, Dell Latitude™, and
Dell Precision™)
0800-105
Technical Support (servers and storage)
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
E-mail: [email protected]
E-mail for desktop and portable computers:
E-mail for servers and EMC® storage products:
City Code: 11
Customer Care
toll-free: 0-800-444-0730
toll-free: 0-800-444-0733
toll-free: 0-800-444-0724
0-810-444-3355
Technical Support
Technical Support Services
Sales
Aruba
E-mail: [email protected]
General Support
toll-free: 800-1578
Australia (Sydney)
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
International Access Code: 0011
Country Code: 61
Technical Support (XPS)
toll-free: 1300 790 877
13DELL-133355
General Support
City Code: 2
Austria (Vienna)
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
International Access Code: 900
Country Code: 43
0820 240 530 00
0820 240 530 49
0820 240 530 14
0820 240 530 16
0820 240 530 81
0820 240 530 17
0820 240 530 17
Home/Small Business Fax
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Support for XPS
City Code: 1
Home/Small Business Support for all other Dell computers
Preferred Accounts/Corporate Support
Switchboard
0820 240 530 00
Bahamas
E-mail: [email protected]
General Support
toll-free: 1-866-874-3038
1-800-534-3142
E-mail: [email protected]
General Support
Barbados
Belgium (Brussels)
Website: support.euro.dell.com
Tech Support for XPS
02 481 92 96
02 481 92 88
02 481 92 95
02 713 15 65
02 481 91 00
02 481 92 99
02 481 91 00
International Access Code: 00
Country Code: 32
Tech Support for all other Dell computers
Tech Support Fax
Customer Care
City Code: 2
Corporate Sales
Fax
Switchboard
Bermuda
Bolivia
E-mail: [email protected]
General Support
1-877-890-0751
E-mail: [email protected]
General Support
toll-free: 800-10-0238
Brazil
E-mail: [email protected]
Customer Support, Tech Support
Technical Support Fax
International Access Code: 00
Country Code: 55
0800 90 3355
51 2104 5470
Customer Care Fax
51 2104 5480
City Code: 51
British Virgin Islands
Brunei
Sales
0800 722 3498
toll-free: 1-866-278-6820
604 633 4966
General Support
Technical Support (Penang, Malaysia)
Customer Care (Penang, Malaysia)
Transaction Sales (Penang, Malaysia)
Website: support.ca.dell.com
AutoTech (automated Hardware and Warranty Support)
Customer Service (Home/Home Office)
604 633 4888
Country Code: 673
604 633 4955
Canada (North York, Ontario)
International Access Code: 011
toll-free: 1-800-247-9362
toll-free: 1-800-847-4096
Customer Service (small/med./large business,
government)
toll-free: 1-800-387-5757
toll-free: 1-800-847-4096
Customer Service (printers, projectors, televisions, handhelds, digital
jukebox, and wireless)
Hardware Warranty Phone Support (XPS)
toll-free: 1-866-398-8977
toll-free: 1-800-847-4096
Hardware Warranty Phone Support (Home/HomeOffice)
Hardware Warranty Phone Support(small/med./large business, government) toll-free: 1-800-387-5757
Hardware Warranty Phone Support (printers,projectors, televisions,
1-877-335-5767
handhelds, digital jukebox,and wireless)
Sales (Home Sales/Small Business)
Sales (med./large bus., government)
Spare Parts Sales & Extended Service Sales
E-mail: [email protected]
General Support
toll-free: 1-800-387-5752
toll-free: 1-800-387-5755
1 866 440 3355
Cayman Islands
1-877-262-5415
Chile (Santiago)
Country Code: 56
E-mail: [email protected]
Sales and Customer Support
City Code: 2
toll-free: 1230-020-4823
China (Xiamen)
Technical Support website: support.dell.com.cn
Technical Support E-mail: support.dell.com.cn
Customer Care E-mail: [email protected]
Technical Support Fax
Country Code: 86
City Code: 592
592 818 1350
Technical Support (XPS)
toll-free: 800 858 0540
toll-free: 800 858 2968
toll-free: 800 858 0950
toll-free: 800 858 0960
toll-free: 800 858 2920
toll-free: 800 858 2311
toll-free: 800 858 2060
592 818 1308
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
Technical Support (printers)
Customer Care
Customer Care Fax
Home and Small Business
toll-free: 800 858 2222
toll-free: 800 858 2557
toll-free: 800 858 2055
toll-free: 800 858 2628
toll-free: 800 858 2999
Preferred Accounts Division
Large Corporate Accounts GCP
Large Corporate Accounts Key Accounts
Large Corporate Accounts North
Large Corporate Accounts North Government and Education
Large Corporate Accounts East
Large Corporate Accounts East Government and Education
Large Corporate Accounts Queue Team
Large Corporate Accounts South
Large Corporate Accounts West
Large Corporate Accounts Spare Parts
E-mail: [email protected]
General Support
toll-free: 800 858 2955
toll-free: 800 858 2020
toll-free: 800 858 2669
toll-free: 800 858 2572
toll-free: 800 858 2355
toll-free: 800 858 2811
toll-free: 800 858 2621
Colombia
01-800-915-4755
0800-012-0231
Costa Rica
E-mail: [email protected]
General Support
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
22537 2727
22537 2707
22537 2714
22537 2728
22537 2711
Customer Care
Fax
Technical Fax
Switchboard
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care (Relational)
Home/Small Business Customer Care
Switchboard (Relational)
Switchboard Fax (Relational)
Switchboard (Home/Small Business)
Switchboard Fax (Home/Small Business)
E-mail: [email protected]
General Support
7010 0074
7023 0182
7023 0184
3287 5505
3287 1200
3287 1201
3287 5000
3287 5001
Dominica
toll-free: 1-866-278-6821
1-800-156-1588
Dominican Republic
Ecuador
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support (calling from Quito)
General Support (calling from Guayaquil)
E-mail: [email protected]
General Support
toll-free: 999-119-877-655-3355
toll-free: 1800-999-119-877-655-3355
El Salvador
800-6132
Finland (Helsinki)
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
International Access Code: 990
Country Code: 358
City Code: 9
0207 533 555
0207 533 538
0207 533 533
0207 533 540
0207 533 530
0207 533 533
0207 533 530
Customer Care
Switchboard
Sales under 500 employees
Fax
Sales over 500 employees
Fax
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care
0825 387 129
0825 387 270
0825 823 833
0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
City Codes: (1) (4)
Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
0825 004 719
0825 338 339
01 55 94 71 00
01 55 94 71 00
01 55 94 71 01
Customer Care
Switchboard
Sales
Fax
Germany (Frankfurt)
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
International Access Code: 00
069 9792-7222
Technical Support for all other Dell computers
Home/Small Business Customer Care
Global Segment Customer Care
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
069 9792-7200
0180-5-224400
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7000
Country Code: 49
City Code: 69
Greece
Website: support.euro.dell.com
Technical Support
00800-44 14 95 18
00800-44 14 00 83
2108129810
International Access Code: 00
Country Code: 30
Gold Service Technical Support
Switchboard
Gold Service Switchboard
Sales
2108129811
2108129800
Fax
2108129812
Grenada
Guatemala
Guyana
E-mail: [email protected]
General Support
toll-free: 1-866-540-3355
1-800-999-0136
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support
toll-free: 1-877-270-4609
Hong Kong
Website: support.ap.dell.com
Technical Support E-mail: support.dell.com.cn
Technical Support (XPS)
International Access Code: 001
Country Code: 852
00852-3416 6923
00852-2969 3188
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell
Precision)
00852-2969 3191
00852-2969 3196
00852-3416 0906
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches,
routers, and so on)
Customer Care
00852-3416 0910
00852-3416 0907
00852-3416 0908
00852-3416 0912
00852-2969 3105
Large Corporate Accounts
Global Customer Programs
Medium Business Division
Home and Small Business Division
Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (XPS computers)
India
0802 506 8033
or toll-free: 1800 425 2066
1600 33 8045
Technical Support(portables, desktops, servers, and
storage)
and 1600 44 8046
1600 33 8044
Sales (Large Corporate Accounts)
Sales (Home and Small Business)
Website: support.euro.dell.com
E-mail: [email protected]
Sales
1600 33 8046
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
Ireland Sales
01 204 4444
1850 200 778
1850 200 778
Dell Outlet
City Code: 1
Online Ordering HelpDesk
Customer Care
Home User Customer Care
Small Business Customer Care
Corporate Customer Care
Technical Support
01 204 4014
01 204 4014
1850 200 982
Technical Support for XPS computers only
Technical Support for all other Dell computers
General
1850 200 722
1850 543 543
Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care(dial within U.K. only)
U.K. Sales (dial within U.K. only)
Website: support.euro.dell.com
Home and Small Business
Technical Support
0870 906 0010
0870 907 4499
0870 907 4000
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
02 577 826 90
02 696 821 14
02 696 821 13
02 696 821 12
Customer Care
Fax
Switchboard
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
02 575 035 30
02 577 821
Fax
Switchboard
E-mail: [email protected]
General Support (dial from within Jamaica only)
Website: support.jp.dell.com
Technical Support (XPS)
Technical Support outside of Japan (XPS)
Jamaica
1-800-440-9205
Japan (Kawasaki)
toll-free: 0120-937-786
044-520-1235
International Access Code: 001
Country Code: 81
XPS Customer Care (if ordered items are missing or
have been damaged during shipment)
044-556-4240
Technical Support (Dimension and Inspiron)
toll-free: 0120-198-226
81-44-520-1435
City Code: 44
Technical Support outside of Japan (Dimension and Inspiron)
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
toll-free:0120-198-433
81-44-556-3894
Technical Support (Dell PowerApp™, Dell
PowerEdge™, Dell PowerConnect™, and Dell
PowerVault™)
toll-free: 0120-198-498
Technical Support outside of Japan (PowerApp,
PowerEdge, PowerConnect, and PowerVault)
81-44-556-4162
Technical Support ( projectors, PDAs,printers, routers)
Technical Support outside of Japan ( projectors, PDAs,printers, routers)
Faxbox Service
toll-free: 0120-981-690
81-44-556-3468
044-556-3490
24-Hour Automated Order Status Service
Customer Care
044-556-3801
044-556-4240
Business Sales Division (up to 400 employees)
Preferred Accounts Division Sales (over 400 employees)
044-556-1465
044-556-3433
Public Sales (government agencies, educational institutions, and medical
institutions)
044-556-5963
Global Segment Japan
044-556-3469
044-556-1760
044-556-4300
Individual User
Switchboard
Korea (Seoul)
E-mail: [email protected]
Support
toll-free: 080-200-3800
toll-free: 080-999-0283
toll-free: 080-200-3801
toll-free: 080-200-3600
2194-6202
International Access Code: 001
Country Code: 82
City Code: 2
Technical Support (XPS)
Support (Dimension, PDA, Electronics and Accessories)
Sales
Fax
Switchboard
2194-6000
Latin America
Customer Technical Support (Austin, Texas, U.S.A.)
Customer Service (Austin, Texas, U.S.A.)
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
Sales (Austin, Texas, U.S.A.)
512 728-4093
512 728-3619
512 728-3883
512 728-4397
512 728-4600
SalesFax (Austin, Texas, U.S.A.)
or 512 728-3772
Luxembourg
Website: support.euro.dell.com
Support
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
International Access Code: 00
Country Code: 352
Home/Small Business Sales
Corporate Sales
Customer Care
+32 (0)2 481 91 19
26 25 77 82
Fax
Macao
Technical Support
toll-free: 0800 105
34 160 910
Customer Service (Xiamen, China)
Transaction Sales (Xiamen, China)
Website: support.ap.dell.com
Technical Support (XPS)
Country Code: 853
Malaysia (Penang)
29 693 115
toll-free: 1800 885 784
toll-free: 1 800 880 193
toll-free: 1 800 881 306
International Access Code: 00
Country Code: 60
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 881 386
City Code: 4
Customer Care
toll-free: 1800 881 306 (option 6)
Transaction Sales
toll-free: 1 800 888 202
toll-free: 1 800 888 213
Corporate Sales
Mexico
E-mail: [email protected]
001-877-384-8979
International Access Code: 00
Country Code: 52
Customer Technical Support
or 001-877-269-3383
50-81-8800
Sales
or 01-800-888-3355
001-877-384-8979
Customer Service
Main
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
toll-free: 1-866-278-6822
001-800-882-1519
Montserrat
E-mail: [email protected]
General Support
Netherlands Antilles
E-mail: [email protected]
General Support
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Technical Support Fax
020 674 45 94
020 674 45 00
020 674 47 66
020 674 42 00
020 674 4325
020 674 55 00
020 674 50 00
020 674 47 75
020 674 47 50
020 674 50 00
020 674 47 50
Home/Small Business Customer Care
Relational Customer Care
Home/Small Business Sales
Relational Sales
City Code: 20
Home/Small Business Sales Fax
Relational Sales Fax
Switchboard
Switchboard Fax
New Zealand
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
Technical Support (XPS)
International Access Code: 00
toll-free: 0800 335 540
0800 441 567
General Support
Country Code: 64
Nicaragua
E-mail: [email protected]
General Support
001-800-220-1377
Norway (Lysaker)
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Switchboard
815 35 043
671 16882
671 17575
23162298
671 16800
671 16865
International Access Code: 00
Country Code: 47
Fax Switchboard
Panama
Peru
E-mail: [email protected]
General Support
001-800-507-1264
0800-50-669
E-mail: [email protected]
General Support
Poland (Warsaw)
Website: support.euro.dell.com
E-mail: [email protected]
Customer Service Phone
Customer Care
International Access Code: 011
Country Code: 48
57 95 700
57 95 999
57 95 999
57 95 806
57 95 998
57 95 999
Sales
City Code: 22
Customer Service Fax
Reception Desk Fax
Switchboard
Portugal
Website: support.euro.dell.com
Technical Support
707200149
International Access Code: 00
Country Code: 351
Customer Care
800 300 413
800 300 410 or 800 300 411 or 800
300 412 or 21 422 07 10
Sales
Fax
21 424 01 12
Puerto Rico
E-mail: [email protected]
General Support
1-877-537-3355
St. Kitts and Nevis
E-mail: [email protected]
General Support
toll-free: 1-866-540-3355
1-866-464-4352
St. Lucia
E-mail: [email protected]
General Support
St. Vincent and the Grenadines
E-mail: [email protected]
General Support
toll-free: 1-866-464-4353
Singapore (Singapore)
International Access Code: 005
Country Code: 65
NOTE: The phone numbers in this section should be
called from within Singapore or Malaysia only.
Website: support.ap.dell.com
Technical Support (XPS)
toll-free: 1800 394 7464
toll-free: 1800 394 7430
toll-free: 1800 394 7488
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478
Customer Care
Transaction Sales
Corporate Sales
toll-free: 1 800 394 7430 (option 6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
Slovakia (Prague)
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Customer Care
International Access Code: 00
Country Code: 421
02 5441 5727
420 22537 2707
02 5441 8328
02 5441 8328
02 5441 7585
Fax
Tech Fax
Switchboard (Sales)
Website: support.euro.dell.com
E-mail: [email protected]
Gold Queue
South Africa (Johannesburg)
International Access Code:
09/091
011 709 7713
011 709 7710
011 709 7707
011 709 7700
011 706 0495
011 709 7700
Technical Support
Customer Care
Country Code: 27
City Code: 11
Sales
Fax
Switchboard
Southeast Asian and Pacific
Countries
Technical Support, Customer Service, and Sales (Penang, Malaysia)
604 633 4810
Spain (Madrid)
Website: support.euro.dell.com
Home and Small Business
Technical Support
International Access Code: 00
Country Code: 34
City Code: 91
902 100 130
902 118 540
902 118 541
902 118 541
902 118 539
Customer Care
Sales
Switchboard
Fax
Corporate
Technical Support
902 100 130
902 115 236
91 722 92 00
91 722 95 83
Customer Care
Switchboard
Fax
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Employee Purchase Program (EPP) Support
Technical Support Fax
0771 340 340
08 590 05 199
08 590 05 642
08 587 70 527
020 140 14 44
08 590 05 594
08 590 05 185
City Code: 8
Sales
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
Technical Support (Home and Small Business) for all other Dell products
Technical Support (Corporate)
Customer Care (Home and Small Business)
Customer Care (Corporate)
Fax
0848 33 88 57
0844 811 411
0844 822 844
0848 802 202
0848 821 721
022 799 01 90
022 799 01 01
City Code: 22
Switchboard
Taiwan
Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (XPS)
International Access Code: 002
Country Code: 886
toll-free: 0080 186 3085
toll-free: 0080 186 1011
toll-free: 0080 160 1256
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
and Accessories)
Technical Support (servers and storage)
toll-free: 0080 160 1250
(option 5)
Customer Care
Transaction Sales
toll-free: 0080 165 1228
toll-free: 0080 165 1227
Corporate Sales
Thailand
Website: support.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 0060 07
International Access Code: 001
Country Code: 66
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09
toll-free: 1800 006 007
(option 7)
Customer Care
Corporate Sales
toll-free: 1800 006 009
toll-free: 1800 006 006
Transaction Sales
Trinidad/Tobago
E-mail: [email protected]
General Support
toll-free: 1-888-799-5908
toll-free: 1-877-441-4735
E-mail: [email protected]
General Support
Turks and Caicos Islands
U.K. (Bracknell)
Website: support.euro.dell.com
E-mail: [email protected]
Customer Care website:
International Access Code: 00
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
Country Code: 44
City Code: 1344
Home and Small Business Sales
Corporate/Public Sector Sales
Customer Care
0870 907 4000
01344 860 456
Home and Small Business Customer Care
Corporate Customer Care
0870 906 0010
01344 373 185
0870 906 0010
01344 373 186
01344 373 193
01344 373 199
01344 373 194
Preferred Accounts (500–5000 employees)
Global Accounts Customer Care
Central Government Customer Care
Local Government & Education Customer Care
Health Customer Care
Technical Support
Technical Support for XPS computers only
Technical Support (Corporate/PreferredAccounts/PCA [1000+ employees])
Technical Support for all other products
General
0870 366 4180
0870 908 0500
0870 353 0800
Home and Small Business Fax
0870 907 4006
Uruguay
E-mail: [email protected]
General Support
toll-free: 000-413-598-2521
toll-free: 1-800-433-9014
toll-free: 1-800-247-9362
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service
AutoTech (portable and desktop computers)
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for
Relationship customers
toll-free 1-877-459-7298
Americas Consumer XPS support
toll-free: 1-800-232-8544
toll-free: 1-800-624-9896
toll-free: 1-800-624-9897
toll-free: 1-800-695-8133
Consumer (Home and Home Office) Support for all other Dell products
Customer Service
Employee Purchase Program (EPP) Customers
Financial Services website:
Financial Services (lease/loans)
toll-free: 1-877-577-3355
toll-free: 1-800-283-2210
Financial Services (Dell Preferred Accounts [DPA])
Business
Customer Service and Support
toll-free: 1-800-456-3355
toll-free: 1-800-695-8133
toll-free: 1-877-459-7298
Employee Purchase Program (EPP) Customers
Support for printers, projectors, PDAs, and MP3 players
Public (government, education, and healthcare)
Customer Service and Support
toll-free: 1-800-456-3355
toll-free: 1-800-695-8133
toll-free: 1-800-289-3355
Employee Purchase Program (EPP) Customers
Dell Sales
or toll-free: 1-800-879-3355
toll-free: 1-888-798-7561
toll-free: 1-800-671-3355
toll-free: 1-800-357-3355
toll-free: 1-800-247-4618
toll-free: 1-800-727-8320
toll-free: 1-877-DELLTTY
Dell Outlet Store (Dell refurbished computers)
Software and Peripherals Sales
Spare Parts Sales
Extended Service and Warranty Sales
Fax
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
(1-877-335-5889)
U.S. Virgin Islands
Venezuela
E-mail: [email protected]
General Support
toll-free: 1-877-702-4360
E-mail: [email protected]
General Support
0800-100-4752
Using the OSD
DellT E157FP Flat Panel Monitor User's Guide
Connecting Your Monitor
1. Turn off your computer and unplug its power cable.
2. Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration
only. System appearance may vary).
3. Connect the power cable for your display to the power port on the back of the display.
4. Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage
range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your
electricity supplier.
5. Turn on your display and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.
Using the Front Panel Buttons
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.
The following table describes the front panel buttons:
A
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and to ex
MENU
B
Brightness/Contrast Hot
Key
B
C
Use these buttons to adjust (decrease/increase ranges) items in the OSD.
NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.
- and + buttons
Auto Adjust
C
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-adjus
input:
Auto Adjust In Progress
Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment', you can
monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.
D
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
The Power button turns the monitor on and off.
Power Button &
Indicator
On Screen Menu/Display (OSD)
Direct-Access Functions
Function
Adjustment Method
Auto adjustment
Use this button to activate automatic setup and adjustment. The following dialog will appear on
screen as the monitor self-adjusts to the current input:
Auto Adjust In Progress
Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After
using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase'
controls in the OSD.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input
signals, or attached cables
Brightness / Contrast
With the menu off, press
button to display the 'Brightness' and 'Contrast' adjustment menu.
The 'Brightness' function adjusts the luminance of the flat panel.
Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.
"+" increase 'brightness'
" - "decrease 'brightness'
The 'Contrast' function adjusts the degree of difference between darkness and lightness on the
display screen.
"+" increase the 'contrast'
"-" decrease the 'contrast'
Using the OSD
Accessing the Menu System
1. With the menu off, press the 'MENU' button to open the OSD system and display the main features menu.
A
D
Function icons
B
E
Main Menu
Resolution
C
Menu icon
Sub-Menu name
2. Press the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the
function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor.
3. Press the 'MENU' button once to activate the highlighted function. Press -/+ to select the desired parameter, press menu to enter the slidebar
then use the - and + buttons, according to the indicators on the menu, to make your changes.
4. Press the 'Menu' button once to return to the main menu to select another function or press the 'Menu' button two or three times to exit from the OSD.
Icon
Menu Name
and Sub-
menus
Description
EXIT
This is used to exit out of the Main Menu.
Positioning:
'Positioning' moves the viewing area around on the monitor screen.
Horizontal When making changes to either the Horizontal or Vertical settings, no changes will occur to the size of the viewing area; the image
Vertical will simply be shifted in response to your selection/change.
Minimum is '0' (-). Maximum is '100' (+).
Image
settings:
Auto Adjust Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize
the display settings for use with your particular setup.
NOTE: In most cases, 'Auto Adjust' will produce the best image for your configuration; this function can be directly access via
Auto Adjustment
hotkey.
Pixel Clock The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. These settings are
accessed through the main OSD menu, by selecting Image Settings.
Use the - and + buttons to adjust away interference. Minimum: 0 ~ Maximum: 100
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock'adjustment and then use 'Phase' again.
NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center
the display image on the screen.
Color
Adjusts the color temperature and saturation.
Settings:
Normal Preset Selected to obtain the default (factory) color settings.
Blue Preset This color setting gives a bluish tint and is used for text-based applications such as spreadsheets, programming, text editors, and so
on.
Red Preset This color setting gives a reddish tint and is used for color-intensive applications such as photograph image editing, multimedia,
movies, and so on.
User Preset Use the +/- buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit increments, from '0' to
'100'.
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue'
and 'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset'
option to customize the color settings to your exact choice.
OSD Settings: Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this
location.
Horizontal - and + buttons move OSD to the left and right.
Position
Vertical - and + buttons move OSD down and up.
Position
OSD Hold The OSD stays active for as long as it is in use.
Time: 'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
NOTE: Default 'OSD hold time' is 20 seconds.
OSD Lock Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons, except Menu, are
locked.
All buttons can be locked or unlocked. Press the 'Menu' button for over 15 seconds to unlock the OSD menu.
NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD
Lock' preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.
Language:
Language sets the OSD to display in one of five languages (English, Español, Français, Deutsch, Japanese).
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
Factory
Reset:
Factory Reset returns the settings to the factory preset values for the selected group of functions.
Exit is used to exit out of Factory Reset menu.
For All settings, all user adjustable settings are reset at one time except 'Language settings'.
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance,
etc.) via software applications on your PC.
You can disable this feature by selecting "Disable".
For best user experience and optimum performance of your monitor, keep this feature enabled.
NOTE:If user select 'disable' for DDC/CI,the warning message will appear on screen.Then user can select Yes or No according
to need.
Automatic Save
With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments
you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.
Reset Functions
Factory Preset Restoration
'Exit' leaves this submenu without resetting any values.
'All Settings' returns your monitor settings to those that were set at
the time of manufacture. This includes 'Color', 'Position', 'Clock
frequency', 'Phase', 'Brightness', 'Contrast' and 'OSD hold time'.
DDC/CI (Display Data Channel/Command Interface) allows you to
adjust the monitor parameters (brightness, color, balance, etc.) via
software applications on your PC.
You can disable this feature by selecting "Disable".
For best user experience and optimum performance of your monitor,
keep this feature enabled.
NOTE: There is no Undo when you use the 'Reset function'. To return to the previous function settings, you must adjust the functions again. 'Reset' will
set the clock and phase back to factory settings, activating auto adjust may be required and this will optimize the image for your system.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync.
Cannot Display This Video Mode
Optimum resolution 1024 x768 60Hz
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to
use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1024 X 768 @ 60Hz.
NOTE: The floating 'Dell - self-test Feature Check' dialog will appear on-screen if the monitor cannot sense a video signal.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
Using the DellT Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1. Headphone connectors
2. Power indicator
3. Power/Volume control
Soundbar Attachment to the Monitor
1.
2.
3.
4.
5.
Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.
Slide the Soundbar to the left until it snaps into place.
Connect the Soundbar with the power brick.
Plug the power cables of the power brick into a nearby outlet.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTE: Soundbar Power Connector - 12V DC output is for optional Dell Soundbar only.
NOTICE: Do not use with any device other than Dell Soundbar.
Product Specific Problems
DellT E157FP Flat Panel Monitor User's Guide
Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of
computer.
3. Turn on the monitor.
The floating 'Dell™ - Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.
OSD Warning Messages
For OSD-related issues, see OSD Warning Messages
Common Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video/ Power LED
off
No picture, monitor is dead
l
l
l
Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully
No Video/ Power LED
on
No picture or no brightness
l
l
l
Increase brightness & contrast controls
Perform monitor self-test feature check
Check for bent or broken pins
Poor Focus
Picture is fuzzy, blurry or
ghosting
l
l
l
l
l
Press Auto Adjust button
Adjust Phase and Clock controls through OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Shaky/Jittery Video
Wavy picture or fine movement
l
Press Auto Adjust button
l
l
l
l
Adjust Phase and Clock controls through OSD
Perform monitor reset
Check environmental factors
Relocate and test in another room
Missing Pixels
LCD screen has spots
l
l
Cycle power on-off
These are pixels that are permanently off and is a natural defect that occurs in LCD
technology
Stuck-on Pixels
LCD screen has bright spots
Picture too dim or too bright
Screen not centered correctly
l
l
Cycle power on-off
These are pixels that are permanently on and is a natural defect that occurs in LCD
technology
Brightness Problems
Geometric Distortion
l
l
l
Perform monitor reset on "All Settings"
Press Auto Adjust button
Adjust brightness & contrast controls
l
l
l
l
Perform monitor reset on "Position Settings Only"
Press auto-adjust button
Adjust the centering controls
Ensure monitor is in proper video mode
Horizontal/Vertical
Lines
Screen has one or more lines
l
l
l
l
Perform monitor reset on "All Settings"
Press Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these lines are also in self-test
mode
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Check for bent or broken pins
Sync Problems
Screen is scrambled or appears
torn
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Perform monitor reset on "All Settings"
Press Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled screen appears in self-
test mode
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Check for bent or broken pins
Boot up in the "safe mode"
LCD Scratched
Screen has scratches or
smudges
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Turn monitor off and clean the screen
Safety Related Issues
Intermittent Problems
Visible signs of smoke or sparks
Monitor malfunctions on & off
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Do not perform any troubleshooting steps
Monitor needs to be replaced
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Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is secure
Perform monitor reset on "All Settings"
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode
Missing Color
Wrong Color
Picture missing color
Picture color not good
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Perform monitor self-test feature check
Check connection integrity at both end of the video cable
Check for bent or broken pins
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Change the color to "User Preset"
Adjust R/G/B value of "User Preset"
Product Specific Problems
SPECIFIC
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
SYMPTOMS
Screen image is
too small
Image is centered on screen, but does
not fill entire viewing area
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Perform monitor reset on "All Settings"
Cannot adjust the OSD does not appear on the screen
Turn the monitor off and unplug the power
cord and then plug back and power on
monitor with the
buttons on the
front panel
The monitor will
No picture, the LED light is green. When
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Move mouse or hit any key on the keyboard
on the computer or activate video player,
then access the OSD to set both Audio/Video
to " off " state.
not go into power press "+", "-" or "Menu" key, the message
saving mode.
" No input signal " will appear.
No Input Signal
when user
controls pressed
No picture, the LED light is green. When
press "+", "-" or "Menu" key, the message
" No input signal " will appear.
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Check the signal source Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the keyboard.
Check whether the signal cable is plugged in
and seated properly. Re-plug the signal cable
if necessary.
Re-boot the computer or video player.
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OSD Lock
All buttons are locked except the "menu" button. No user
adjustments are allowed.
Press the "menu" button for over 15 seconds to unlock
the OSD menu.
Using Your Monitor Stand
DellT E157FP Flat Panel Monitor User's Guide
Attaching the Stand
NOTE: Stand is detached when the monitor is shipped from the factory.
1. Place the stand on a flat surface.
2. Fit the groove on the back of the monitor onto the two teeth of the upper stand.
3. Lower the monitor so that the monitor mounting area snaps on/locks to the stand.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to
neatly organize all cables as shown above.
Using the Tilt
Tilt
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.
Removing the Stand
After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
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