Elements – New Style – Edition 4 – 31.08.06 – 7644
User Guide
BT ELEMENTS
Elements – New Style – Edition 4 – 31.08.06 – 7644
This User Guide provides you with all the
Got everything?
information you need to get the most from
your phone.
BT Elements
handset
1 x Belt clip
•
•
•
•
•
•
Mains power
adaptor for base
(item code
BT Elements
base
You must first set up your phone before you
can use it. This doesn’t take long and is easy
to do. Just follow the simple instructions in
‘Getting Started’, on the next few pages.
028771)
BT Elements
charger
Mains power
adaptor for
charger (item
code 030989)
•
2 x AAA NiMH
550mAh
rechargeable
batteries
Telephone line
cord
•
•
Need help?
1 x Battery
compartment
cover
•
If you have any problems setting up or using your BT Elements,
please contact the Helpline on 0870 605 8047
or email [email protected]
Wall mounting
bracket
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
IMPORTANT
This equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to
emergency services.
This product is intended for connection to analogue public switched
telephone networks and private switchboards in the United Kingdom.
Elements – New Style – Edition 4 – 31.08.06 – 7644
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Delete the entire redial list . . . . . . . . . . . . .20
Copy a redial list number to
the phonebook . . . . . . . . . . . . . . . . . . . . . . .20
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . .21
Switching the torch on/off . . . . . . . . . . . . .21
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
50 Name and number phonebook . . . . . . .22
Store a phonebook name and number . . . .22
Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . .23
Edit a phonebook name or number . . . . . .23
Delete a phonebook entry . . . . . . . . . . . . . .24
Getting to know your phone
Handset and charger . . . . . . . . . . . . . . . . . .11
Handset display icons . . . . . . . . . . . . . . . . .12
Standby display . . . . . . . . . . . . . . . . . . . . . .13
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Navigating the menus . . . . . . . . . . . . . . . . .14
Character map . . . . . . . . . . . . . . . . . . . . . . .14
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . .15
Handset menu
Using the phone
Keypad beeps . . . . . . . . . . . . . . . . . . . . . . . .25
Handset ringer volume . . . . . . . . . . . . . . . .26
Handset ringer melody . . . . . . . . . . . . . . . .26
Handset name . . . . . . . . . . . . . . . . . . . . . . .27
Display language . . . . . . . . . . . . . . . . . . . . .27
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . .28
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . .29
Switch the handset power on/off . . . . . . . .16
Make an external call . . . . . . . . . . . . . . . . . .16
Preparatory dialling . . . . . . . . . . . . . . . . . . .16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Receive a call . . . . . . . . . . . . . . . . . . . . . . . .17
Earpiece volume . . . . . . . . . . . . . . . . . . . . . .17
Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . .18
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Make a handsfree call . . . . . . . . . . . . . . . . .18
Switch to handsfree during a call . . . . . . . .19
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Dial a number from the redial list . . . . . . . .19
Delete a number from the redial list . . . . . .19
Set-up menu
Base ringer volume . . . . . . . . . . . . . . . . . . .30
Base ringer melody . . . . . . . . . . . . . . . . . . .30
PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Recall mode . . . . . . . . . . . . . . . . . . . . . . . . .32
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
In this guide
5
Restore default settings . . . . . . . . . . . . . . . .33
Restore default settings without a PIN . . . .33
Default settings . . . . . . . . . . . . . . . . . . . . . .34
Service Centre numbers . . . . . . . . . . . . . . . .46
Adding or changing Service Centre
numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Select a Send Service Centre number . . . . .48
Message alert beeps . . . . . . . . . . . . . . . . . .49
Using sub-addresses to keep your
messages private . . . . . . . . . . . . . . . . . . . . .50
Set a terminal number (sub-address) . . . . .50
How callers send a text to your handset . . .51
Reading personal text messages . . . . . . . . .51
Message memory full . . . . . . . . . . . . . . . . .52
Delete messages from the Inbox/ your
Date and time settings
Set the date . . . . . . . . . . . . . . . . . . . . . . . . .35
Set the time . . . . . . . . . . . . . . . . . . . . . . . . .35
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . .36
Silence the alarm . . . . . . . . . . . . . . . . . . . . .36
BT Calling Features
Caller Display . . . . . . . . . . . . . . . . . . . . . . . .37
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
View and dial from the Calls list . . . . . . . . .38
Copy a Calls list number
personal message box . . . . . . . . . . . . . . . . .52
Using additional handsets
to the phonebook . . . . . . . . . . . . . . . . . . . .38
Delete an entry/all entries in the
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Registering a new BT Elements handset . . .53
Registering another type of handset to your
BT Elements base . . . . . . . . . . . . . . . . . . . . .54
Select a base . . . . . . . . . . . . . . . . . . . . . . . . .55
De-register a handset . . . . . . . . . . . . . . . . .56
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . .56
Transferring calls . . . . . . . . . . . . . . . . . . . . .57
3-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . .58
Text messaging
Subscribe to the text messaging service . . .41
Cost of the fixed line service . . . . . . . . . . . .41
Send a text message . . . . . . . . . . . . . . . . . .42
Entering text . . . . . . . . . . . . . . . . . . . . . . . . .43
Standard text entry . . . . . . . . . . . . . . . . . . .43
Writing tips for text entry . . . . . . . . . . . . . .43
Receiving and reading text messages . . . . .44
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
6
In this guide
General information
Safety information . . . . . . . . . . . . . . . . . . . .67
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Environmental . . . . . . . . . . . . . . . . . . . . . . .67
Product disposal instructions . . . . . . . . . . .68
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Returning your phone . . . . . . . . . . . . . . . . .69
Technical information . . . . . . . . . . . . . . . . .69
How many telephones can I have? . . . . . . .69
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Declaration of Conformance . . . . . . . . . . . .70
Connecting to a switchboard . . . . . . . . . . . .70
Inserting a pause . . . . . . . . . . . . . . . . . . . . .70
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Getting started
7
Handset range
Location
The BT Elements phone has a range of
up to 1000 metres outdoors when
there is a clear line of sight between
the base and the handset. When there
is no clear line of sight between the
base and the handset, e.g. the base is
indoors and the handset either
Your BT Elements phone comes with a base which
you will need to place within 2 metres of a mains power
socket and telephone socket so that the cables
will reach.
indoors or outdoors, the range could
be reduced to 50 metres. Thick stone
walls can severely affect the range.
The charger can then be located wherever you want in your
house, provided it is within reach of a mains power socket.
The handset can be charged using the charger.
Signal strength
The
icon on your handset indicates
when you are in range. When you
move out of range of the base, the
out of range tone will sound every
Make sure the base is at least 1 metre away from other
electrical appliances to avoid interference.
minute and the
the handset display. This is repeated
until you move back into range.
icon will flash on
Your BT Elements phone works by sending radio signals
between the handset and base. The strength of the signal
depends on where you site the base. Putting it as high as
possible ensures the best signal.
Talk/Standby time
In ideal conditions, fully charged
handset batteries should give about
10 hours talk time or 100 hours
standby time on a single charge. The
base must remain plugged in to the
mains and switched on at all times.
Please note that if you are using the
torch feature, the talk/standby times
will be reduced.
Setting up
1. At the handset: Make sure the battery ribbon is laying flat
inside the battery compartment and insert the 2 x AAA NiMH
rechargeable batteries supplied observing the polarity
markings (+ and -).
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
8
Getting started
WARNING
Do not place your BT Elements base
in the bathroom or other humid areas.
Battery low warning
If the
symbol flashes in the
display and you hear a warning beep
every minute, you will need to
recharge the handset before you can
use it again.
During charging, the
symbol
will scroll in the display.
Replace the battery cover: hook the two plastic clips into
place first, then lower and screw the cover into place. Finally,
screw the belt clip on. You can use a coin, e.g. 10p piece if
you don’t have a screwdriver.
Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last
as long as possible. From a rundown
state the handset may take a minute
or so to power up the display.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they
will need to be replaced. New
batteries are available from the BT
Elements Helpline on 0870 605
8047.
After charging your handset for the
first time, subsequent charging time
is about 6–8 hours a day dependant
on usage. Batteries and handset may
become warm during charging. This
is normal.
2. At the base: Plug the mains power cord into the socket on the
underside of the base and plug the other end into the mains
power wall socket (the base must be plugged into the mains
at all times). The green Power/In use light comes on and you
will hear a confirmation tone.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Getting started
9
Power adaptor
cable
Telephone line cord
(DO NOT connect to the wall socket until the handset is fully charged)
3. At the charger: Plug the charger power cord into the charger
and the mains power wall socket. Place the handset on the
base to charge for at least 24 hours. The red Charging light
comes on. While the handset is charging, the
scrolls in the display, when the handset is fully charged the
display shows the symbol.
symbol
4. After 24 hours, plug one end of the telephone line cord into
your BT Elements base and the other end into the telephone
wall socket.
Wall mounting (optional)
If you wish you can wall mount the handset and charger.
1. Drill two holes in the wall for the 2 screws provided using the
wall mounting bracket as a template.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
10
Getting started
IMPORTANT
3
Before you wall mount, please
check that:
• you are not drilling into any hidden
wiring or plumbing
50
• the mains power adaptor will reach
the plug socket
2. Insert the wall plugs provided into the holes and then insert
the 2 screws, one into each hole. Leave a gap between the
head of the screw and the wall (approx 3mm).
BT are not responsible for any
damage / injury caused while
attempting to wall mount
your phone.
3. Thread the power cable from the charger through the hole in
the bracket and thread the cable into the cable groove on the
underside. Secure the charger onto the bracket by screwing
the 3 screws supplied into the underside of the bracket.
4. Fix the bracket (now with charger attached to it) onto the
screws protruding from the wall, by placing it over the screw
heads then pull it down gently and it should drop down and
secure into place.
Your BT Elements phone is ready for use
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Getting to know your phone
11
Handset and charger
Earpiece / receiver
Display with orange backlight
Backlight comes on when you receive a call or
when any button is pressed.
Secrecy / Clear / Back
In talk mode, press to switch secrecy (mute)
on/off, page 18.
Torch On / Off (located on back of handset)
Press and hold to switch the torch on, page 21.
Release the button to switch the torch off, page 22.
In entry mode, press to delete digits.
In menu mode, press to move back to the
previous screen or press and hold to exit and
return to standby.
Handsfree
In standby mode, use to switch handsfree
on and off, page 18.
When viewing the Calls list/Redial list, press to
delete the displayed entry or press and hold to
delete all entries.
Menu / OK
In standby mode, press to access and scroll through
the menu options, page 14.
Redial / Scroll Up / Volume +
In standby mode, use to redial any of the last
20 numbers called, page 19.
Press to confirm a displayed option.
Phonebook / Exit
In standby or talk mode, press to open the
Phonebook, page 22.
When dialling/storing a number, press to enter
a pause, page 23.
When viewing the Redial list/Calls list or when
editing, press to exit and return to standby.
In talk mode, press to increase the handset
volume, page 17.
Alphanumeric keypad with orange backlight
Use to enter digits and characters.
Use to scroll up through the phonebook,
redial list and Calls list.
Recall / Power On / Off
For use with a switchboard/PBX and BT Calling
Features.
Talk
In standby mode, press to make or receive calls.
In talk mode, press to end a call, page 16.
Use to switch the handset power on/off, page 16.
Int
Calls / Scroll Down / Volume -
In standby mode, press to open the Calls list,
page 38.
In standby or talk mode, use to make
an internal call, page 56.
In talk mode, press to decrease the handset
volume, page 17.
Microphone
Charging Indicator
Use to scroll down through the phonebook,
redial list and Calls list.
Illuminates when the handset is charging
in the base.
* / Keypad lock
Switch temporarily from pulse to tone dialling.
From standby, press and hold to
lock the keypad, page 21.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
12
Getting to know your phone
Handset display icons – These are the symbols you will see on your handset’s screen
EXT
INT
BT ELEMENTS
Handset
Person*
Keypad lock
Displayed when the line is in use.
When viewing the Calls list,
indicates an unanswered call.
Displayed when the keypad is
locked.
Ext
EXT
Displayed when an external call is
being received or in progress.
Phonebook
Displayed when the phonebook is
in use.
Left arrow or Right arrow
Indicates that the displayed
number/text message is longer
than the screen (12 digits or
more).
Int
Displayed when an internal call is
being received or in progress.
Menu
INT
Displayed when the menu is in
use.
Alarm bell
New Calls (Telephone)*
Flashes to indicate new Calls list
entries.
Displayed when the alarm is set.
Battery status
Shows handset battery status.
Scrolls when the handset is
charging in the base.
Envelope
Displayed to indicate new text
messages in the Inbox.
Person/Handset*
When viewing the Calls list,
indicates a call you answered.
Range
Handsfree speaker
Displayed when in handsfree
mode.
Displayed in standby mode to
indicate handset is in range of the
base. Flashes if you go out of
range or if a handset is not
registered.
*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Getting to know your phone
13
Standby display – When in standby, the display shows the handset name, handset number, the time and the range
and battery icons.
Time
Battery status
Shows the time in hours and minutes.
Range
Handset number
Handset name
HANDSET 1
Base
Power / In use / Calls light / Message Indicator
Illuminates when the power is connected.
Flashes when receiving a call and during a call,
when you have new text messages or Calls list
entries waiting and when the phone is in
registration mode.
Page (Find handset)
Press to page/locate a missing handset,
page 22.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
14
Getting to know your phone
Exit or go back one level in the menu
Navigating the menus
Press
to go back one level.
Press
return to standby.
repeatedly to exit and
Your BT Elements has an easy to use menu system. Each menu
has a list of options, which you can see on the menu map on
the following page.
When the handset is switched on and in standby:
Menu
1. Press
to open the main menu, then press
or
repeatedly to scroll to the menu option you want.
Menu
2. Press
to select a displayed menu option or press
to
go back to the previous screen.
Character map
The following table shows you where each letter and
punctuation character can be found. This will be helpful when
storing a name in the phonebook, see page 22.
To change between upper or lower
case, press
.
Button Symbol
. , - ? ! ‘ @ : ; 1
Button Symbol
U
P Q R S 7 π I ∑
.
A B C 2 Ä Å Æ
D E F 3 É ∆
G H I 4
T U V 8 Ü 0
W X Y Z 9
SPACE 0 ~ & % Õ 3 £ $ ¥ § ¿ ( ) ¡
V
J K L 5
= + / \ < > # [ ] ˜| ^ { }
-
*
M N O 6 Ñ ö Ø Ω
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Getting to know your phone
15
Menu map
Phonebook
Add Entry
SMS
Setup
Handset
Date & Time
Set Date
Register
Inbox
Base Volume
Base Melody
Del Handset
Pin Code
Beep
Select Base
Reg Base
Modify Entry
Delete Entry
Personal SMS
Write
Keytone
Set Time
Low Battery
Set Alarm
Delete All
SMS Settings
Msg Alert
Send Service
Rcv Center
Send Center
Terminal No
Out Of Range
Dial Mode
Recall Mode
Default
Int Ring Vol
Ext Ring Vol
Int Melody
Ext Melody
Auto Answer
Handset Name
Language
Key Lock ?
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
16
Using the phone
Switch the handset power on/off
When you make a call, the backlight
on the handset display comes on and
the In Use light on the base flashes.
To switch off:
1. Press and hold
To switch on:
until the display goes off.
1. Press and hold
back on.
for 3 seconds and the display will come
Make an external call
EXT
Press
dialling sequence.
to enter a pause in the
1. Lift the handset and press
displayed.
. The
and
symbols are
You can enter a pre-dial number up to
32 digits long, Only the last 12 digits
will be displayed.
2. When you hear the dialling tone, dial the number you want.
Preparatory dialling
1. Enter the number first. If you make a mistake, press
delete the last digit.
to
2. Press
End a call
to dial.
Call timer
Your handset will automatically time
the duration of all external calls. The
handset display shows the call
duration both during and for a few
seconds after your call.
1. Press
Or
.
Place the handset back on the charger.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using the phone
17
Ringer volume
While the phone is ringing, you can
use or to adjust the
Receive a call
EXT
When you receive a call, the phone rings, the
symbol
ringer volume.
flashes, the keypad backlight comes on and the Calls light on
EXT
the base flashes. Callis displayed and the
or
INT
Caller Display
symbol flashes to let you know if it is an external or internal
call.
If you have subscribed to your
network’s Caller Display service, the
caller’s number (or name if stored in
the phonebook) is displayed. See
page 37 for more information.
1. If your handset is on the charger and auto-answer is on: pick
up the handset to answer the call.
Or
Auto answer
As long as you have auto answer set
to ON you can just pick the handset
up off the charger to answer a call. If
you have switched it off, you will
If your handset is on the charger and auto-answer is off: pick
up the handset and press
to answer the call.
need to press
the default setting. See page 28 for
more information on auto-answer.
. Auto answer ON is
Or
If your handset is off the charger, press
.
Range
The
symbol on the display
indicates when you are in range of the
base. If the symbol flashes and you
hear a warning beep, you are out of
range and will need to move closer to
the base.
Earpiece volume
During a call you can adjust the volume of the
earpiece/handset receiver. There are 5 volume levels to
choose from.
1. Press
to increase or
to decrease the volume.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
18
Using the phone
Secrecy (mute)
During a call, you can mute the microphone and talk to
someone nearby without your caller hearing.
1. Press Secrecy . Muteis displayed while the microphone is muted
and your caller cannot hear you.
Secrecy
2. Press
again to resume your conversation with your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a handsfree call
1. Press Handsfree then dial the number. The
and you hear your call over the loudspeaker.
icon is displayed
2. Press to end the call.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using the phone
19
During a handsfree call, press
or to change the volume.
Switch to handsfree during a call
To switch handsfree off and return to
During a call:
Handsfree
the handset at any time, press
.
1. Press Handsfree. The call is transferred to the loudspeaker.
2. Press
to end the call.
Redial
The last 10 telephone numbers called are saved to a redial
list. You can then select any of the numbers to redial, delete
or copy to the directory.
To exit the redial list at any time,
press
.
Redial numbers can be up to 32 digits
long. Only the first 12 digits will be
displayed, if there are more than 12
Dial a number from the redial list
digits, the
displayed. Press
remaining digits.
symbol will be
1. Press
2. Use
number you want.
3. Press to redial.
. The last number called is displayed.
Menu
to view the
or to scroll through the redial list to the
If the number is stored in the
phonebook and a name/number
match is found, the name will be
displayed instead. To toggle between
the name and number, press OK.
Delete a number from the redial list
1. Press . The last number called is displayed.
2. Use or to scroll through the redial list to the
number you want.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
20
Using the phone
Menu
3. Press
press
, Delete?is displayed, press
to cancel.
to confirm. Or
4. Press
to return to standby.
Delete the entire redial list
1. Press . The last number called is displayed.
Menu
2. Press and hold
confirm. Or press
, DeleteAll?is displayed, press
to
to cancel.
3. Press
to exit and return to standby.
Copy a redial list number to the phonebook
1. Press
2. Use
. The last number called is displayed.
or to scroll and display the number you
Menu
want, then press
3. Add?is displayed, press
4. Name?is displayed. Enter a name using the keypad and
.
Menu
.
Menu
press
.
5. The redial number is displayed. If you wish you can edit the
Menu
number. When the number is correct, press
6. Press or to select a melody and press
save the entry.
.
Menu
to
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using the phone
21
7. Press
to exit and return to standby.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
You can also lock the keypad using
the handset settings menu, see
page 29.
To lock the keypad:
1. Press and hold
symbol.
for 3 seconds. The display shows the
IMPORTANT
If the keypad is locked you will NOT
be able to dial the emergency
numbers 999 and 112.
To unlock the keypad:
1. Press any key. The display shows Press *.
2. Press within 3 seconds to unlock the keypad.
Switch the torch on/off
To help you see in dark or poorly lit environments, you may
find the torch a handy feature.
WARNING
Never look directly at the torch light,
or shine it into the eyes as the light is
very bright. Please keep the torch
away from small children.
To switch on:
Torch
1. Press and hold
to switch the torch light on. The button
can be found on the back of the handset.
Torch
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
22
Using the phone
To switch off:
Torch
1. Release
to switch the torch light off.
Paging
You can alert a handset user that they are wanted or locate a
missing handset.
Paging calls cannot be answered by a
handset.
The paging ring will stop
1. Press
on the base. All handsets registered to your BT
symbol and
automatically after 30 seconds if no
button is pressed and your handset
will return to standby.
Elements base will beep and display the
INT
.
2. Press
again to stop the paging ring. Or press any
button on the handset.
50 Name and number phonebook
Entering names
There is a character map on page 14
to help you when entering names.
You can store up to 50 names and numbers in the
phonebook. Names can be up to 12 characters long and
numbers up to 24 digits. You can also select from 10 different
ringtones for phonebook entries.
Use the keypad letters to enter
names, e.g. to store TOM:
Press
once to enter T.
Press
three times to enter O.
once to enter M.
Store a phonebook name and number
Press
Menu
1. Press
to open the main menu.
Writing tips
Press
to delete the last character
Menu
or digit.
2. Phonebookis displayed, press
.
Menu
3. AddEntryis displayed, press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
23
Menu
To enter a space press
Use , and
.
4. Enter a name using the keypad and press
.
,
for
punctuation characters, see page 14
for full character map.
5. Enter a telephone number using the keypad and
Menu
press
6. Use
.
If the next letter is on the same
button as you have just pressed, wait
for the cursor to move to the right
before trying to enter it.
or
to scroll through and hear a sample of
Menu
each melody. When you hear the melody you want, press
to confirm.
You MUST enter a name and a
number otherwise the entry will not
be stored.
7. Press
repeatedly to exit and return to standby.
Entering numbers
Make sure you enter the full
telephone number including the
dialling code if you subscribe to a
Caller Display service and want the
name of your caller displayed instead
of the number.
Dial an entry
1. Press
2. Use
to open the phonebook list.
or to scroll and find the entry you want or
search alphabetically.
To enter a pause in a phonebook
number, press
displayed. For more information on
pauses, see page 70.
and a Pwill be
3. Press to dial the displayed number.
The ringer melody option means that
when you receive a call from a
number stored in your phonebook the
ringtone you choose will be played.
Edit a phonebook name or number
Menu
1. Press
to open the main menu.
Menu
2. Phonebookis displayed, press
.
Menu
3. Press
4. Use
or
or
to select ModifyEntryand press
.
to scroll and find the entry you want to
Menu
edit (or search alphabetically) and press
to select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
24
Using the phone
To see the number before dialling,
5. The name is displayed. Use
to delete any incorrect
with the entry name displayed, press
Menu
characters and enter new ones using the keypad and press
.
Menu
to confirm.
If the number has more than 12
Menu
digits, press
to view the
6. The number is displayed. Use
to delete any incorrect
Menu
remaining digits.
digits and enter new ones using the keypad and press
confirm.
to
To search alphabetically
Press the relevant keypad button, e.g.
for TOM, press
then scroll
or through the entries under T.
7. The current melody is played. Use
or
to scroll
through and hear a sample of each melody. When you hear
Menu
the melody you want, press
to confirm.
To exit press
from the main menu at any time,
press
. To return to standby
8. Press repeatedly to exit and return to standby.
.
Delete a phonebook entry
If you access the phonebook by
pressing rather than via the menu
and you edit a name / number, the
modification will only be taken into
account for the current call and will
not be stored to the phonebook
permanently.
Menu
1. Press
to open the main menu.
Menu
2. Phonebookis displayed, press
.
Menu
3. Press
4. Use
or
or
to select DeleteEntryand press
.
to scroll and find the entry you want to
Menu
delete (or search alphabetically) and press
to select.
Menu
5. Confirm?is displayed. Press
to confirm.
6. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Handset menu
25
Keypad beeps
Your BT Elements phone has a selection of beeps / warning
tones which can be set to on, to alert you to certain
situations:
If you switch key tones off, you will
not hear any confirmation tones when
altering settings.
Key tones – where a beeps sounds every time a keypad
button is pressed (to confirm the button press).
Low battery warning tone – a beep alerts you when the
batteries are low and need recharging.
Out of range tone – when the handset moves too far from the
base and goes out of communication range a warning tone
will sound.
Menu
1. Press
to open the main menu.
or until Handsetis displayed, then press
2. Press
Menu
.
Menu
3. Beepis displayed, press
4. Use or to display either Keytone, Low Battery
or OutOfRangeand press
5. Use or to select Onto activate the beeps, or Off
to deactivate the beeps and press
6. Press repeatedly to exit and return to standby.
.
Menu
.
Menu
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
26
Handset menu
Handset ringer volume
The handset has 6 ringer volume settings: Off and 1–5 where,
1=low and 5=high.
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
3. Press
or
to select either IntRingVolor Ext
Menu
RingVoland press
.
4. Press or
to highlight the volume you require and
Menu
press
to confirm.
You will hear a sample ring for all
settings (except Off).
5. Press
repeatedly to exit and return to standby.
Handset ringer melody
You can choose from 10 polyphonic ringer melodies for both
external and internal calls.
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
3. Press
or
to select either ExtMelody or Int
Menu
Melodyand press
.
Menu
4. Use or
to hear and select a melody. Press
to
confirm your selection.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Handset menu
27
5. Press
repeatedly to exit and return to standby.
Handset name
You can give your handset a name to personalise it if you are
using more than one handset. The maximum number of
characters is 10.
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
3. Press
or
to display HandsetNameand press
Menu
.
4. The existing handset name is displayed, followed by a flashing
cursor. Use to delete the current name and enter a name
using the keypad, then press
Menu
To delete incorrect characters
press
to confirm.
.
For help with entering names, see
page 22.
5. Press repeatedly to exit and return to standby.
Display language
You can change the language that is shown on your handset
display. There are 17 languages to choose from: English,
French, Spanish, Italian, German, Dutch, Portuguese, Danish,
Finnish, Swedish, Norwegian, Russian, Greek, Polish, Czech,
Slovak, or Hungarian.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
28
Handset menu
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
Menu
3. Press
or
to display Languageand press
.
4. Press
press
or
to highlight the language you want and
Menu
to confirm.
5. Press
repeatedly to exit and return to standby.
Auto answer
If you set auto answer to On, when you receive an incoming
call and the handset is in the charger, you can pick it up to
answer the call. You do not need to press
.
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
3. Press
4. Press
Menu
or
or
to display AutoAnswerand press
.
Menu
to select either Onor Offand press
to confirm.
5. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Handset menu
29
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
To lock the keypad:
You can also lock the keypad using
the
button, see page 21.
Menu
1. Press
to open the main menu.
2. Press
or
until Handsetis displayed, then press
Menu
.
Menu
3. Press
or
to display Keylock?and press
to
While the keypad is locked, the
icon will be displayed.
confirm.
To lock the keypad:
1. Press any button. The display shows Press*.
2. Press within 3 seconds to unlock the keypad.
IMPORTANT
If the keypad is locked you will NOT
be able to dial the emergency
numbers 999 and 112.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
30
Set-up menu
Base ringer volume
The base has 6 ringer volume settings: Off and 1–5 where,
1=low and 5=high.
Menu
1. Press
to open the main menu.
or until Setupis displayed, then press
2. Press
Menu
.
Menu
3. BaseVolumeis displayed, press
.
4. Press
press
or
to highlight the volume you require and
You will hear a sample ring at the base
for all settings (except Off).
Menu
to confirm.
5. Press
repeatedly to exit and return to standby.
Base ringer melody
The base has 5 ringer melodies to choose from.
Menu
1. Press
to open the main menu.
Menu
2. Press
3. Press
4. Use
or
or
until Setupis displayed, then press
.
Menu
to select BaseMelodyand press
.
Menu
or
to hear and select a melody. Press
to
confirm your selection.
5. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Set-up menu
31
PIN code
Your BT Elements has a security PIN code which you will need
to change some of the settings on your phone. The default
PIN code is 0000. You may want to change this to prevent
unauthorised changes to your settings.
Menu
1. Press
to open the main menu.
Menu
2. Press
3. Press
or
or
until Setupis displayed, then press
.
Menu
to select PinCodeand press
.
Menu
4. Enter the current 4 digit PIN code and press
.
Menu
5. Enter a new 4 digit PIN code and press
6. Re-enter the new PIN code and press
.
For security when you enter each
digit of the PIN code it will be
displayed as a *
Menu
.
.
7. Press
repeatedly to exit and return to standby.
Dial mode
The dialling mode is pre-set to Tone (DTMF) dialling. If you are
using your BT Elements phone with an older type of
switchboard/PBX you may required to change this setting to
Contact your PBX/Switchboard
provider if you are unsure which
setting to use.
Pulse dialling.
Menu
1. Press
to open the main menu.
or until Setupis displayed, then press
2. Press
Menu
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
32
Set-up menu
Menu
Switch temporarily to Tone dialling
If the dial mode is set to pulse dialling
you can switch temporarily to tone
dialling for the duration of the call.
3. Press
or
or
to select DialModeand press
.
4. Use
press
to highlight the dial mode you want and
Menu
to confirm your selection.
After you press
line, press and hold
to get a
before you
5. Press
repeatedly to exit and return to standby.
enter the telephone number. The
number you enter will be dialled out
using tone dialling.
Recall mode
If your switchboard does not operate with the present recall
setting you can change it to earth loop recall by selecting
Earth.
Please contact your network provider
is you are unsure which setting to use.
There are 2 recall mode settings:
Recall – for time break recall. This is the default setting.
Earth – for earth loop recall.
Menu
1. Press
to open the main menu.
Menu
2. Press
or
or
until Setupis displayed, then press
to select RecallModeand
.
3. Press
press
Menu
.
4. Use
or
to highlight the recall setting you want
to confirm your selection.
Menu
and press
5. Press
repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Set-up menu
33
Restore default settings
Please note, restoring the default
settings will delete your phonebook,
redial and calls list.
You can restore your BT Elements phone to its default
(original) settings as described on page 34.
Menu
1. Press
to open the main menu.
Menu
2. Press
3. Press
or
or
until Setupis displayed, then press
.
Menu
to select Defaultand press
.
Menu
4. Enter the 4 digit PIN code and press
.
Default PIN code setting is 0000.
Menu
5. Confirm?is displayed, press
to confirm the reset. The
handset will switch off, then switch back on again with the
default settings restored.
Restore default settings without a PIN
If you have forgotten your PIN code, you can restore your BT
Elements to the default settings following the procedure
shown below.
1. Unscrew and remove the belt clip and battery compartment
cover.
2. Remove the batteries for a few minutes. Press and hold
,
while still pressing the button, insert the batteries again
observing the polarity markings (+ and -).
Menu
3. Defaultis displayed, press
.
When the phone powers up, the default settings will
be restored.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
34
Set-up menu
4. Replace the battery compartment cover and belt clip.
Default settings
Handset Name
HANDSET 1
Low Battery Tone
Out of Range Tone
Key Tones
ON
ON
ON
Auto Answer
ON
Handset Internal Ringer Melody
Handset Internal Ringer Volume
Handset External Ringer Melody
Handset External Ringer Volume
Earpiece Volume
Phonebook list
1
5
1
5
3
Empty
Empty
Empty
0000
DTMF Tone
OFF
Calls List
Redial List
PIN code
Dial Mode
Keypad Lock
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Date and time settings
35
Set the date
Menu
1. Press
to open the main menu.
or until Date&Timeis displayed, then
2. Press
press
Menu
.
Menu
3. SetDateis displayed, press
.
th
4. Enter the date (dd/mm) e.g. for 15 February, press 1, 5, 0,
Menu
2, then press
.
5. Press repeatedly to exit and return to standby.
Set the time
Menu
Your BT Elements uses the 24 hour
clock.
1. Press
to open the main menu.
2. Press
press
or
until Date&Timeis displayed, then
If you subscribe to a Caller Display
Service from your network provider
the time will be set when you receive
your first call.
Menu
.
Menu
3. Press
or
to select SetTimeand press
.
4. Enter the time in 24-hour format, e.g. for 9:24pm press 2, 1,
Menu
2, 4, then press
.
5. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
36
Date and time settings
Set the alarm
You can use your BT Elements phone as an alarm clock.
When the alarm is set the
will be displayed when in
standby mode.
symbol
Menu
1. Press
to open the main menu.
2. Press
press
or
until Date&Timeis displayed, then
Menu
.
Menu
3. Press
4. Press
or
or
to select SetAlarmand press
.
to select either:
Onto switch the alarm on and press Menu . The previous alarm
time setting is displayed. Enter the time you want the alarm
to sound in 24 hour format e.g. for 7:30am press
,
,
Menu
,
, then press
.
Or
Offto switch the alarm off and press
5. Press repeatedly to exit and return to standby.
Menu
.
Silence the alarm
When the alarm time is reached, the alarm will sound and
AlarmOnwill flash in the display.
1. Press any button on the handset to silence the alarm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
BT Calling Features
37
IMPORTANT
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
If your caller’s name and number are stored in the phonebook
and a name/number match is found, you will see the caller’s
name alternating with their telephone number on the display.
To ensure that the caller’s name is
displayed, make sure you have stored
the full number, including the dialling
code in the directory.
Calls list
The Calls list holds up to 40 telephone numbers and they are
stored in the order they were received. The caller’s details are
stored in the Calls list whether you answered the call or not.
If a call is received when the list is full, the oldest entry will be
deleted automatically.
When a new call is received in the Calls list the
flash in the display when in standby mode to alert you.
icon will
To exit the Calls list at any time,
press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
38
BT Calling Features
If there are no entries, Emptywill be
displayed.
View and dial from the Calls list
1. Press . The most recently received number or name is
It may take a couple of seconds for
the display to show the telephone
number or name for an incoming call.
The display will initially display Call
followed by the number.
displayed.
If you answered the call, you will see the
symbol.
Your BT Elements can display numbers
up to 20 digits and names up to 12
characters.
If the call was not answered, you will see the symbol.
2. Use or to scroll through the list.
If a caller has withheld their number,
Withheldwill be displayed.
With a name displayed, press OK repeatedly to view the
caller’s number and the date and time the call was received.
If the number is unavailable,
Unavailablewill be displayed.
3. To dial a displayed number, press
dialled automatically.
. The number will be
If the call is from an international
number, Internationalwill be
displayed.
Or
If the call is from a private number,
Privatewill be displayed.
To exit and return to standby, press
.
If the call is from the operator,
Operatorwill be displayed.
When all new calls have been viewed the
disappear from the display.
symbol will
If the call is from a payphone,
Payphonewill be displayed.
If the call is from a ringback request,
Ringbackwill be displayed.
Copy a Calls list number to the phonebook
1. Press
displayed.
. The most recently received number or name is
If you answered the call, you will see the
symbol.
If the call was not answered, you will see the symbol.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
BT Calling Features
39
2. Use
or
to scroll through the list to the number
you want to store.
Menu
3. Press
repeatedly until Add?is displayed, then press
Menu
.
Menu
See ‘Entering names’ and ‘Writing
tips’ on page 22.
4. Enter a name using the keypad, then select the
option.
5. The number is displayed, (if necessary, edit the number), then
If you need to edit the number, use
to delete any unwanted digits,
then enter new ones using the
keypad.
Menu
press
.
6. The ringer melody options are displayed, use
or
to scroll and hear a sample of each melody, when you hear
the one you want press Menu . The entry is stored to the
phonebook.
7. Press
to return to standby.
Delete an entry/all entries in the Calls list
1. Select the
option. The most recently received number
or name will be shown.
2. Use
or
to scroll through the list.
to delete the currently displayed entry
3. Press and release
only. Delete?is displayed.
Or
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
40
BT Calling Features
Press and hold
to delete all entries. DeleteAll?is
displayed.
Menu
4. Press
to confirm you want to delete.
Or
Press
if you decide not to delete.
to return to standby.
5. Press
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
41
IMPORTANT
Welcome to the BT text messaging service on your BT
Elements. Your BT Elements phone can send and receive text
messages from participating mobile networks and compatible
landline telephones in the UK.
You must subscribe to your Network
Provider’s Caller Display service so
that you can use text messaging.
A quarterly fee may be payable,
please contact your network provider
for more details.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by
visiting the BT.com website at:
You may also send messages to
landline phones that are NOT text
compatible. Messages to non-
compatible lines will be connected to
voice text and delivered in spoken
words to the telephone as a call.
Please note that the conversion can
translate common abbreviations and
smileys etc, but to ensure maximum
clarity of message delivery,
Subscribe to the text messaging service
When you send your first text message from your BT Elements
phone you will automatically be registered for the service.
On receipt of your first text through the service, the system
will send you a welcome text message back.
abbreviations etc should be used
sparingly.
You may also register by sending the word ‘Register’ to
00000 upon which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription
find out how much it costs to send a text message (depends
upon your call package).
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
42
Text messaging
At any time, press
to go back to
Send a text message
the previous screen, or press
repeatedly to cancel and return to
standby.
Menu
1. Press
to open the main menu.
Menu
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the
1470 prefix presents your number
for you.
2. Press
3. Press
or
or
until SMSis displayed, then press
.
Menu
until Writeis displayed, then press
.
4. If this is your first message, WriteMsgis displayed.
If you have sent a message previously, this message will be
displayed. Press and hold
message.
to delete the existing
Menu
5. Use the keypad to write your message then press
.
6. Either enter the number you want to send to using the
Menu
keypad and select
.
Press
to delete incorrect
characters/digits.
Or, press to open the phonebook and scroll
or
.
Menu
To enter a space, press
.
to search for the name you want and select
Menu
To change from lower to upper case,
press
.
7. Press
again to send the message. Sending…is
displayed, then MessageSent.
For help with entering text, see
page 43.
Receiving a call while writing
a text
If you are writing a text and you
receive a call the text will be lost.
Problems sending
If there is a problem sending a
message the display shows SendFail
and the handset returns to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
43
Entering text
A single text can be up to 160 characters.
Standard text entry
With standard text entry you can enter a word by pressing
each letter button a number of times to display the character
you want on the screen. For example, to write the word
“Hello”, press
twice,
twice,
three times.
three times,
See page 14 for the complete
character map.
three times and
Writing tips for text entry
1. If you make a mistake, press
to delete the last character
or digit to the left of the cursor. Press and hold
a string of text.
to delete
2. If the message is longer than 12 digits, the
will be displayed to denote hidden text. If
or
symbol
is displayed,
is displayed, press
press
to view the hidden text or if
to view the hidden text.
3. Press and release
to insert a space.
4. To enter a number, keep pressing the required number button
until the number is displayed.
5. To enter the phonebook, press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
44
Text messaging
6. The cursor automatically moves to the right after a couple of
seconds. So when the next letter is on the same button as the
one you have just entered, wait for the cursor to move to the
You will not be able to receive text
messages until you have first sent a
message. The first message sent
registers you with the text service.
right before trying to enter it.
Receiving and reading text messages
Received messages are stored in the Inbox. The Inbox can
store up to 15 messages.
When you receive a new text message, the
symbol
flashes in the display along with the number of new messages
(e.g. 3NewMsgs). The Messages Indicator on the base
flashes and you will hear the new message alert beeps
(provided they are set to on).
If you have sub-addresses set up
If a text message has been sent to a
particular sub-address, the
symbol will only appear on the
handset associated with that sub-
address and will be shown as part of
the ‘personal SMS’ for that handset.
Otherwise, it will be displayed on all
handsets and stored in the Inbox.
To view the most recent message details:
Menu
1. Press
to open the main menu.
The number of new messages shown
in the display includes messages in
your personal SMS box and in the
general Inbox.
2. The number for the most recent message is displayed, press
Menu
to display the message.
3. Scroll
4. Press
or
to move through the message.
Menu
to view further menu options.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
45
To view further messages or to view old messages:
Menu
1. Press
2. Press
3. Press
to open the main menu.
Menu
or
or
until SMSis displayed, then press
.
until Inboxis displayed, then press
Menu . The telephone number of the most recent message is
displayed.
4. Press
and press
or
to scroll through the list of messages
to open and read a message.
Menu
Messages marked *are new (unread)
messages.
For each message, you will see:
The sender’s name (if the sender’s details are stored in your
phonebook and a name/number match is found), otherwise
you will see the sender’s number.
The full message.
Press
the Inbox menu.
at any time to return to
Use
or
to move through the message.
Menu
5. When you have read the message, press
then
or
to scroll and select from the following options:
Reply– to write and send a reply.
Press Menu . Enter your message using the keypad and press
Menu
Menu . Press
again to send.
Delete– to delete the message.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
46
Text messaging
Menu
Press Menu . Press
again to confirm.
The last message sent will be saved
and displayed when you next go to
write a message.
Forward– to forward the message to another number.
Press Menu . The message is displayed. Press
Menu
.
Either enter the number you want to send to using the
Menu
keypad and press
.
Or, press
to open the phonebook and scroll
or
to search for the name you want and press Menu . Press
again to send the message.
Menu
Details– to view the number the message was received
from and date and time the message was received.
If a message fails to send, SendFail
will be displayed.
Press Menu . Then use
or
to scroll through the
message details.
6. Press
repeatedly to exit and return to standby.
Service Centre numbers
To send and receive text messages you need the telephone
number of your Network’s text Centre. These numbers have
already been pre-programmed into your BT Elements phone.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
47
If you have more than one ‘Server
Centre’ stored on your BT Elements
phone you will need to select which
one you want to use for sending (see
next section).
If you accidentally delete the SEND or RECEIVE Service Centre
numbers you will need to re-enter them in order for your text
service to work.
Your BT Elements phone can store 2 SEND Service Centre
numbers and 2 RECEIVE Service Centre numbers.
The pre-programmed SEND Service number is:
1470P1709400.
The pre-programmed RECEIVE Service number is:
080058752.
Adding or changing Service Centre numbers
Menu
1. Press
to open the main menu.
2. Press
press
or
or
or
until SMSis displayed, then
Menu
Menu
.
.
3. Press
press
until SMSSettingsis displayed and
4. Press
until SendCenteror RcvCenteris
Menu
displayed and press
.
5. Use or
to display either Send1/Receive1or
Menu
Send2/Receive2and press
.
Menu
6. Either enter the server number and press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
48
Text messaging
Or, if a number is already stored, it will be displayed. To edit
the number, use to delete existing digits and enter new
ones using the keypad and press
Menu
.
7. Press repeatedly to exit and return to standby.
Select a Send Service Centre number
If you have more than one Service Centre stored on your BT
Elements you will need to select the one you want to use for
sending. Your BT Elements phone is pre-set to send using
Server Centre 1. All messages sent will go via the selected
provider.
Menu
1. Press
to open the main menu.
Menu
2. Press
or
or
until SMSis displayed, then press
until SMSSettingsis displayed and
.
3. Press
press
Menu
Menu
Menu
.
.
4. Press
press
or
until SendServiceis displayed and
5. Use
press
or
to select either Send1or Send2and
.
6. Press
repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
49
Message alert beeps
When you receive a text message, the message alert beeps
will sound. These beeps can be switched on or off.
Menu
1. Press
to open the main menu.
2. Press
press
or
or
or
or
until SMSis displayed, then
Menu
Menu
.
.
3. Press
press
until SMSSettingsis displayed and
4. Press
until MsgAlertis displayed and press
Menu
.
Menu
5. Press
to select Onor Offand press
If you select On, you will hear a
sample of the alert beeps.
to confirm.
6. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
50
Text messaging
If people do not include the terminal
number, the messages will be stored
in the Common Box and will be
accessible to all users of your BT
Elements phone.
Using sub-addresses to keep your
messages private
Your BT Elements is pre-set to make all text messages
available to every handset user with all messages sent from
and received via a ‘General Inbox’ (terminal
number 0).
Your BT Elements phone can register up to 5 handsets.
If you have more than one handset registered to your base,
each handset has a handset number. This number is also used
as a ‘terminal number’ (or sub-address) and allows you to
receive personal text messages at your own handset to keep
them private from other users.
You must remember to tell people your terminal (handset)
number. They must put the relevant terminal number at the
end of your telephone number when they send you a text
message.
If you wish you can change an
existing terminal number to another
number between 6 and 9.
Set a terminal number (sub-address)
Menu
1. Press
to open the main menu.
Menu
2. Press
or
or
until SMSis displayed, then press
until SMSSettingsis displayed and
.
3. Press
press
Menu
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Text messaging
51
4. Press
press
or
until TerminalNois displayed and
Menu
.
5. Press
to delete the existing terminal number (the default
is 9) and enter a new one using the keypad (the choice is 6, 7
Menu
or 8), then press
to confirm.
6. Press repeatedly to exit and return to standby.
How callers send a text to your handset
When your caller sends a text, by simply adding your 1-digit
terminal number on the end of your telephone number, the
text will automatically be stored to your own handset.
Reading personal text messages
If you have new messages, the display will show the
icon
and the number of new messages. When viewing the list of
messages, if a message is private, the icon will be displayed
at the top of the screen.
Menu
1. Press
to open the main menu.
Menu
2. Press
3. Press
or
or
until SMSis displayed, then press
.
until PersonalSMSis displayed, then
press Menu . The telephone number of the most recent
message is displayed.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
52
Text messaging
4. Press
Press
or
to scroll through the list of messages.
Menu
to view the full details for each message.
5. Press
repeatedly to exit and return to standby.
Message memory full
When the SMS message memory is full, MemoryFullwill be
displayed. So that you can continue to send and receive
messages, you will need to delete some/all old messages.
Delete all messages from the Inbox/your personal
message box
Menu
1. Press
to open the main menu.
Menu
2. Press
or
or
until SMSis displayed, then press
.
3. Press
until DeleteAllis displayed and press
Menu
.
4. Press
or
to display either Inboxor Personal
SMSand press Menu . Confirm?is displayed.
Menu
5. Press
to confirm or
to cancel and return to the
previous screen.
6. Press repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using additional handsets
53
You can use up to five GAP compatible handsets with your BT
Elements base to extend your phone system without needing
to install extension sockets for each new phone.
Your BT Elements handset can be registered to up to 4 bases.
You can then select the base you would prefer
to use.
Additional handsets must be fully
charged before attempting to register.
You need to register any additional handsets you purchase to
your BT Elements base.
Registering a new BT Elements handset
At the base:
1. Press and hold
until you hear a beep, then release it.
The base will now remain in registration mode for 90 seconds,
during which time you will need to complete the following
procedure.
At the new handset:
Menu
2. Press
to open the main menu.
3. Press
press
or
until Registeris displayed, then
Menu
.
Menu
If the handset is already registered to
a base, the base number will flash.
4. Press
or
to highlight RegBaseand press
.
Menu
The default PIN code is 0000.
5. Enter a base number (from 1 to 4) and press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
54
Using additional handsets
Menu
6. Enter the 4 digit PIN code and press
.
When the base is located, your handset will display the base
Menu
ID number, press
cancel by pressing
to confirm registration to this base or
.
The handset is automatically allocated the next available
handset number which is displayed when in standby mode.
If registration is unsuccessful, the
handset will return to standby mode.
Try moving closer to the base you
want to register to and following the
registration procedure again.
Registering another type of handset to your BT Elements
base
At the base:
Handsets must be GAP compatible to
be able to be registered to your BT
Elements base.
1. Press and hold
until you hear a beep, then release it.
The base will now remain in registration mode for 90 seconds,
during which time you will need to complete the registration
procedure shown in the other manufacturer’s user manual.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using additional handsets
55
Registering your BT Elements handset to another base
1. Follow the instructions shown in the other manufacturer’s
guide to put the base into registration mode.
2. Follow steps 2 to 6 of ‘Registering a new BT Elements
handset’ on page 53 to register the handset.
Select a base
If your BT Elements handset is registered to more than one
base, you can select which base to use. Alternatively, if you
select Autoyour handset will automatically select the base
with the best reception.
Menu
1. Press
to open the main menu.
2. Press
or
or
or
until Registeris displayed, then press
Menu
.
3. Press
to highlight SelectBaseand press
Menu
.
When selecting a base, the currently
selected base number flashes.
4. Press
to select a base number (1 to 4) or
Menu
select Autoand press
to confirm.
If an invalid base selection is entered,
you will hear the error tone.
5. Press
repeatedly to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
56
Using additional handsets
You cannot de-register the handset
you are using.
De-register a handset
Menu
1. Press
to open the main menu.
2. Press
or
until Setupis displayed, then press
Menu
.
3. Press
press
or
to select DelHandsetand
Menu
.
Menu
4. Enter the 4 digit PIN code, then press
.
5. Enter the number of the handset to be removed (1 – 5) using
the keypad. You will hear a tone to confirm the handset has
been de-registered.
6. Press
repeatedly to exit and return to standby.
Internal calls
If you have more than one handset registered to the base,
you can make internal calls between two handsets.
If you enter an invalid handset
number, the display will return to
standby.
1. Press . The
2. Enter the handset number (1-5) you want to call.
At the called handset, the symbol flashes and the calling
and
symbols are displayed.
INT
INT
handsets number is displayed. The user can press
answer the call.
to
3. Press
to end the call.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Using additional handsets
57
If you want to cancel the call transfer,
press
Transferring calls
.
You can transfer an external call to another handset registered
to the base.
During a call:
1. Press . The external caller will be put on hold and will hear
a tone.
2. Enter the internal handset number that you want to transfer
the call. The called handset will ring.
At the called handset, the user can press
call.
to answer the
3. At the original handset: When the other handset answers,
press to complete the transfer.
If the called handset does not answer, press
the external caller again.
to speak to
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
58
Using additional handsets
3-Way Call
You can hold a 3-way conference call between 2 internal
handsets and 1 external handset.
During a call:
1. Press . The external caller will be put on hold and will hear
a tone.
2. Enter the internal handset number that you want to hold the
3-way call with.
3. When the internal handset user answers, press
the 3-way call.
to begin
4. Either internal handset can press
3-way call.
at any time to leave the
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Help
59
Phone does not work
•
•
Have you installed the batteries correctly? See page 7.
Check that the mains power is correctly connected.
No dial tone
•
•
•
Is the telephone cord of the base plugged into the phone socket?
Check that the mains power is correctly connected.
Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
•
•
•
Check that the mains power is correctly connected.
The batteries may need recharging.
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
•
•
You may need to change the dial mode from tone to pulse, see page 31.
If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
•
•
•
The ringer volume may be switched off, see page 26.
Check that the mains power is correctly connected.
Make sure the handset is registered to the base, see page 53.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
60
Help
No display
The batteries may be flat, dead or incorrectly inserted.
•
•
Recharge or replace the batteries.
icon flashes
•
•
•
Is the handset registered correctly to the base, see page 53.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
icon flashes
•
The batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
•
•
Try cleaning the charging contacts.
Check that the mains power is correctly connected.
You hear the busy tone when you press
.
•
•
Make sure the handset is in range of the base.
Another handset registered to your BT Elements base may be on the line.
No Caller Display number/name displayed
•
•
•
Have you subscribed to a Caller Display service from your network provider, see page 37.
The caller may have withheld their number.
An exact name/number match was not found in your phonebook. Check that you have stored the
full STD dialling code.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Help
61
Cannot register a handset to a base
•
You can register a total of 5 handsets to your BT Elements base and you can register your BT
Elements handset to up to 4 bases. Check that you have not exceeded the limits.
Check that you have entered the correct PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
•
•
Base unit does not ring, but the lights are on
•
•
•
Have you connected the telephone line correctly?
Is the base ringer set to off?
You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Base charging light not working
•
•
Try cleaning the charging contacts on the base.
Check that the mains power is correctly connected.
Buzzing noise on my phone or on other electrical equipment nearby
•
Sometimes your BT Elements phone can interfere with other electrical equipment if it is placed
too close. It is recommended that you place your BT Elements base at least one metre away from
electrical appliances or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Elements Helpline on 0870 605 8407 or email
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
62
Help
Possible problems with text messaging
Text messages cannot be sent and screen displays SendFail
•
The base station power supply or telephone line cord might not be properly connected. Check
that the base station power supply is plugged into the mains socket and switched
on and that the telephone is plugged into the telephone wall socket.
•
•
There might be a fault on the line. Check your telephone line is working properly.
You might have deleted the server number in error. See page 46-48 for instructions on how to
enter the number.
Cannot send text
•
Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and
receive text messages you must not withhold your number. If you normally withhold your
number the 1470 prefix presents your number for you.
Cannot receive text
•
You will not be able to receive text messages until you have first sent a message. The first
message sent registers you with the text service.
•
•
•
More than one text messaging product is plugged into the line. Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display service and that it is active. You can
check this by noting if your phone displays your caller’s number when you receive an incoming
call.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Help
63
•
•
If you are using personal user areas please ensure you have given people your user area number
and that they are entering it to the end of your telephone number when sending
you a text message.
Text has previously been sent and received but you are now only receiving voice spoken text
messages, from number 0845 6021111.
This may be due to your line being de-registered at the text service centre. All you need to do is
text RESETand send it to 00000. You will receive a confirmation message back. This assumes
that your Caller Display service is active and working on your line. Messages sent to 00000 are
free.
Further help and advice for text queries on BT lines:
•
•
•
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a
customer adviser.
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a
customer adviser.
For other telephone service providers please contact their customer services.
General sales enquiries
•
•
•
BT Residential lines – call 150. BT Business lines – call 152.
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
Additional handsets are available from the Helpdesk on 0870 605 8047.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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64
Help
Billing enquiries
•
•
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your text phone and the way messages are handled.
Menu
1. Press
2. Press
3. Press
to open the main menu.
Menu
or
or
until SMSis displayed, then press
until Writeis displayed, then press
.
Menu
.
4. Use the keypad to type in the following commands (depending upon what you want
to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
Menu
5. Press
.
Menu
6. Enter 00000and press
.
Menu
7. Press
again to confirm and send.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Help
65
If you are sending a message from a fixed line phone to another fixed line phone
•
Forces a message you send to be delivered as a voice text even though the
recipient may have a text enabled phone and usually receives written text. This command is
inserted at the start of the message and applies only to that message, e.g.
‘Hello I will be home late’.
If you are sending a message from a fixed line phone and require a status report
•
•
Will allow a status report to be sent back to you when you have sent a message
to confirm delivery.
Place
at the start of your text message. Write the message and send it. You will
receive a reply text back to your phone giving the status report for that message.
You keep hearing an error beep
•
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
66
Help
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly.
This is a standard sign of wear and the batteries will need replacing.
1. Unscrew and remove the belt clip and battery compartment cover. You can use a coin if you
don’t have a screwdriver handy.
2. Remove the old batteries.
3. Make sure the battery ribbon is laying flat inside the battery compartment and insert 2 x AAA
NiMH rechargeable batteries observing the polarity markings (+ and -).
4. Replace the battery cover: hook the two plastic clips into place first, then lower and screw the
cover into place.
5. Finally, screw back the belt clip.
Note
Spare rechargeable batteries are available from the BT Elements Helpline 0870 605 8047.
WARNING
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.
BT accepts no responsibility for damage caused to your BT Elements phone by using any other types of batteries.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
General information
67
•
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Safety information
•
Only use the power supply suitable for the BT
Elements range. Using an unauthorised power supply
will invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 028771 and the item code for the charger
mains power supply is 030989.
•
Never look directly at the torch light, or shine it into
the eyes.
Cleaning
•
Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
•
•
Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are available
from the BT Elements Helpline on 0870 605 8047.
Do not open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0870 605 8047 for all repairs.
Environmental
•
•
Do not expose to direct sunlight.
The handset may become warm when the batteries
are being charged or during prolonged periods of
use. This is normal. However, we recommend that to
avoid damage you do not place the product on
antique/veneered wood.
•
If the keylock is switched on, it is NOT possible to
make calls, including to the emergency numbers
(999/112).
•
•
Radio signal transmitted between the handset and
base may cause interference to hearing aids.
•
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
•
•
Do not submerge any part of your product in water.
•
•
It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
Do not expose your product to fire, explosive or other
hazardous conditions.
•
There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
68
General information
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical or
Guarantee
Your BT Elements is guaranteed for a period of 12
months from the date of purchase.
Electronic Equipment and should not be disposed
with other household or commercial waste at the end
of its working life.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Elements or
any component thereof, (other than batteries), which
is identified as faulty or below standard, or as a result
of inferior workmanship or materials. Products over
28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
The conditions of this guarantee are:
Product disposal instructions for residential users
•
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
•
•
Proof of purchase is provided.
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
•
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help
section beginning on page 59 or contact the Helpline
on 0870 6058047 or email
[email protected] for assistance. In the
unlikely event of a defect occurring, please follow the
Helpline’s instructions for replacement or repair.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
General information
69
Outside of the 12 month guarantee period:
Technical information
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network.
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT Elements has a REN of 1.
A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephones may not ring. With
different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
We recommend that you contact BT’s approved repair
agent Helpdesk Solutions on 0870 240 5029 or a
local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line
cords, power supply units and the original batteries.
(Please note that we cannot take responsibility for
goods damaged in transit.) Please obtain and keep
proof of posting from the Post Office.
Any additional handsets and chargers that you
register have a REN of 0.
Only use approved base mains power supply, item
code: 028771.
Only use approved charger mains power supply, item
code: 030989.
Only use approved batteries.
These products are available from the BT Elements
Helpline on 0870 605 8047.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
70
General information
For your records
Connecting to a switchboard
Date of purchase:
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone and
pulse dialling and timed break recall. If in doubt
please consult your service provider.
Place of purchase:
Serial number:
Inserting a pause
With some switchboards, after dialling the access
code you may have to wait for a moment while the
switchboard picks up an outside line so you will need
to enter a pause in the dialling sequence.
For guarantee purposes proof of purchase is required
so please keep your receipt.
Press
telephone number.
to insert a pause (P) before entering the
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT
Elements is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
You may also need to enter a pause when storing
international numbers or charge card numbers.
Recall
The Declaration of Conformance for the BT Elements
is published on the website:
You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Elements – New Style – Edition 4 – 31.08.06 – 7644
Elements – New Style – Edition 4 – 31.08.06 – 7644
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time. Services
and equipment are provided subject to British Telecommunications plc’s
respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2006.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Elements Issue 1 (09/06) 4
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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