BT Synergy 700 User Manual

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
This equipment is not designed for making emergency telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom.  
Synergy 700  
Answering Machine Featuring DECT  
User  
Guide  
Digital Cordless Telephone and  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Please open this page for an ‘at a glance’  
guide to your Synergy 700  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Liquid Crystal Display  
At a glance  
Display shows you the name  
and number you have dialled  
and status of the handset.  
Handset  
Red light  
Redial button  
To indicate that  
the phone is ringing  
or in use.  
To redial one of the  
5 last numbers called.  
Also used to enter  
a pause in a stored  
number.  
Volume buttons  
Use to adjust the  
handset earpiece  
speech volume and  
handset and base  
ringer volume.  
Also used to scroll  
through the directory,  
redial and calls list.  
Menu button  
Use to access and  
select the options in  
the menu.  
Calls  
To access and view the  
last 20 calls received.  
Secrecy button  
r
During a call press  
to mute the call so  
your caller cannot  
hear you talk to  
someone close by.  
Also used as a  
Volume  
Phonebook button  
Use to access the  
50 names and  
numbers stored in  
the phonebook.  
a
2
1
3
6
9
delete, edit and exit  
button.  
J
Conference button  
5
4
7
Talk button  
Allows you to hold a  
three-way conversation.  
Use to make, receive  
and end calls.  
8
0
Internal button  
Keypad  
To make internal calls  
between handsets  
registered to the base  
and to transfer an  
R
Int.  
Recall button  
For use with a  
external call to an  
additional handset.  
switchboard/PBX and  
BT Select Services.  
1
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Base  
Skip backward  
Charging light  
Stop  
Lets you skip  
Comes on to indicate  
charging when the  
handset is on the base.  
To stop message playback,  
see page 39.  
backwards through  
your messages and  
memos, see page 40.  
Also allows you to  
switch the audible  
message alert on or  
off, see page 33.  
Power/In Use light  
Flashes when the  
handset is in use.  
Allows you to select  
your Answer and  
Record outgoing  
Skip forward  
message, see page 36.  
Lets you skip forward  
through your  
messages and  
memos, see page 40.  
Answer on/off  
Also allows you to set  
the answer delay, see  
page 33.  
Switches the  
answering machine  
on and off, see page 32.  
Allows you to select  
your Answer Only  
outgoing message,  
see page 36.  
Del  
Also allows you to  
select your outgoing  
message, see page 36.  
Page button  
Play  
Press to page the  
handset, see page 20.  
Lets you play and  
pause your messages,  
see page 39.  
Message display LED  
Delete  
Indicates when the  
Volume  
Deletes recorded  
messages and memos,  
see page 40.  
answering machine is on  
or off and when the power  
is on plus how many  
messages have been left.  
See page 31.  
Adjust the loudspeaker volume,  
see page 32.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Explanation of the display icons  
Idle screen  
HS1  
EXT  
INT  
Displays the number of  
the handset at all times.  
SYNERGY  
HS1  
To personalise the  
name of your handset,  
see page 23.  
Icon  
Steady  
Flashing  
Incoming call  
EXT  
External line in use  
Internal call  
Internal call from another handset  
INT  
New call in Calls list  
EXT  
INT  
3 way conversation in progress  
Battery exhausted  
Battery weak  
Battery half-full  
Battery full  
Phonebook  
Menu in use  
Handset linked to base station  
Out of range or searching for base station  
3
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Quick Guide  
Information for the handset settings.  
Function  
Key combination  
Answer a call/End a call  
Make a call  
Redial a number  
Store a number in the  
memory  
enter the name  
enter the telephone number  
a
Dial a number in the  
memory  
a
Adjust the earpiece volume  
Secrecy on/off  
Press the  
required level is reached.  
during a call until the  
a
r
During a call, press  
Transfer call to  
another handset  
enter handset number  
Int.  
Three way conversation  
enter handset number  
Int.  
Int.  
Access to Redial and  
Calls list  
- keep pressing to scroll.  
a
Set handset ringer volume  
Set base unit ringer volume  
a
a
a
HANDSET  
a
RINGVOL  
to select volume  
a
SETUP  
to select volume  
BASE VOL  
a
a
a
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Menu Structure  
TAM menu  
Phonebook  
TAM menu  
(Flashes on display when in TAM menu.)  
This is a handset  
announcement menu.  
See page 42 ‘Using the Synergy 700  
answering machine via the handset’.  
Add  
Delete  
Modify  
Setup  
Base Vol  
Volume 1.....5  
Vol Off  
Base Mel  
Sel Base  
Melody 1.....5  
Base 1.....4  
Auto  
Del HS  
PIN?  
PIN?  
Handset 1.....5  
New PIN  
Pin Code  
Retype  
Priority  
On  
Off  
Select  
Base  
Handset 1.....5  
Dial Mode  
Recall  
Tone  
Pulse  
Recall 1  
Recall 2  
PBX1  
PABX  
PIN?  
PIN?  
3 Sec  
5 Sec  
PBX2  
Pause  
Default  
PIN?  
Cont......  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Handset  
Beep  
Keytone  
On or Off  
On or Off  
On or Off  
Low Batt  
Outrange  
Volume 1.....5  
Vol Off  
Ring Vol  
Ear Vol  
Int Mel  
Ext Mel  
Auto Ans  
Ear Vol 1.....5  
Melody 1.....5  
Melody 1.....5  
On  
Off  
Name  
Language  
English  
Francais  
Deutsch  
Nederl  
Italiano  
Espanol  
Portuges  
Norsk  
Dansk  
Svenska  
Suomi  
Register  
Base 1.....4  
PIN?  
Important. If you make a mistake you can return to the previous menu heading by pressing the button. If you press  
and hold the button at any time you will return to the idle screen. After 30 seconds if no buttons are pressed the  
handset will automatically return to the idle screen.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
In this guide  
Note  
There is a detailed INDEX at the end of this guide, see page 59.  
At a glance  
Handset  
Base  
Display icons  
Quick Guide  
Menu structure  
Using the Synergy 700  
answering machine via  
the base unit  
Call screening  
1
2
3
4
5
39  
41  
Using the Synergy 700  
answering machine via  
the handset  
Memos  
Key features  
Introduction  
Unpacking your Synergy 700  
For your records  
8
42  
44  
45  
10  
10  
10  
10  
Call screening/Call intercept  
Safety information  
Remote access  
Time saver  
Operating the answering machine  
46  
47  
47  
Setting up  
Plan the location  
11  
11  
Using additional handsets  
and bases  
Internal calls  
Using the telephone  
Making and receiving calls  
Call timer  
Redial  
Secrecy  
15  
15  
15  
16  
17  
17  
20  
49  
51  
51  
Transferring calls  
Help  
53  
Name and number Phonebook  
Paging handsets  
General information  
Guarantee  
Technical information  
Switchboard compatibility  
Switchboard external line  
access code  
Recall  
Accessories for the  
Synergy range  
55  
55  
56  
56  
Handset settings  
Base settings  
BT Select Services  
Caller Display  
Calls list  
21  
24  
27  
27  
27  
29  
30  
56  
56  
Call Waiting  
Other services  
58  
Index  
59  
Setting up and personalising  
your answering machine  
31  
Note  
Message display on the base station 31  
Answer delay  
Audible message alert  
Outgoing messages  
32  
33  
34  
In this user guide, we’ve included  
helpful tips and useful notes.They  
are shown in a white box like this.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Key features  
Up to five handsets work from  
one base  
Digital answering machine  
No tape to worry about. Up  
to a maximum of 13  
You can make internal calls  
between handsets, transfer an  
external caller to another handset and  
hold three-way calls between two  
handsets and an external caller.  
minutes recording time, including  
your outgoing message. Pre-recorded  
outgoing messages let you use your  
Synergy 700 straight away with the  
option of recording your own  
50 Name and number phonebook  
outgoing message at any time.  
Store up to 50 of your most  
important or frequently  
Memo facility  
dialled numbers in the phonebook and  
store a name to go with the number.  
It is then easy to display and dial  
numbers from the phonebook.  
Allows you to leave memo  
messages for other users.  
NOTEPAD  
Fast playback  
Enhanced call clarity  
The Skip button allows  
easy and quick playback of  
Digitally Enhanced Cordless  
Telecommunications (DECT)  
ensures much clearer calls than  
analogue cordless phones.  
your messages. Messages are played  
at 11/  
times the normal speed.  
2
Remote access  
Excellent handset range  
You can turn your Synergy 700  
Under ideal conditions you  
can use your Synergy 700  
handset at up to 300 metres from the  
base station outside, or up to 50  
metres inside.  
answering machine on and off and  
listen to your messages from any  
TouchtoneTM telephone. To protect your  
privacy, messages can only be accessed  
by entering a 4-digit security code.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Last number redial  
Display and redial the last 5 numbers  
called from your handset.  
Caller Display and Calls list  
Lets you know who is calling you  
before answering the telephone by  
displaying the caller’s telephone  
number (or name if it is stored in the  
directory), allowing you to decide  
whether or not to answer the call.  
Also, saves the details of the last 20  
callers in a Calls list.  
5 Handset ringer melodies  
There are 5 handset ringer melodies  
to choose from and you have the  
option to choose a different melody  
for external and internal callers.  
9
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Introduction  
Your Synergy 700 has been designed for ease of use and made  
to the high standards set by BT.  
Please read the instructions carefully before use and retain this user guide for  
future reference.  
Unpacking your Synergy 700  
For your records  
If anything is missing, please contact  
your place of purchase immediately.  
Date of purchase:  
Place of purchase:  
Serial number:  
One Synergy 700 base station  
One Synergy 700 handset  
NiCad battery pack  
For guarantee purposes proof of  
purchase is required so please keep  
your receipt.  
One power supply for base station  
Enter your Base station PIN here:  
See page 25 for more information.  
Cleaning  
One telephone line cord  
(pre-connected)  
Safety information  
General  
Only use the power supply included with the product.  
Using an unauthorised power supply will invalidate your  
guarantee and may damage the telephone. The item  
number for the mains power supply is 005391.  
Simply clean the handset and base station with a damp  
(not wet) cloth, or an anti-static wipe. Never use  
household polish as this will damage the product.  
Never use a dry cloth as this may cause a static shock.  
Only use the approved rechargeable battery pack supplied.  
Spare battery packs – item code 003267 are available  
from the BT Synergy Helpline on 08706 058 047.  
Do not open the handset or base station. This could  
expose you to high voltages or other risks. Contact the  
Synergy Helpline 08706 058 047 for all repairs.  
Radio signals transmitted between the handset and base  
may cause interference to hearing aids.  
This product should not be used near emergency/  
intensive care medical equipment and should not be used  
by people with pacemakers.  
Your product may interfere with other electrical  
equipment, e.g. TV and radio sets, clock/alarms and  
computers if placed too close. It is recommended that you  
place your product at least one metre away from such  
appliances to minimise any risk of intereference.  
Never dispose of the battery pack in a fire. There is a  
serious risk of explosion and / or the release of highly  
toxic chemicals.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the battery pack is being  
recharged. This is normal. However, we recommend that  
you do not place the product on antique/veneered wood to  
avoid damage.  
Do not stand your product on carpets or other surfaces  
which generate fibres, or place it in locations preventing  
the free flow of air over its surfaces.  
Do not submerge any part of your product in water and do  
not use it in damp conditions, such as bathrooms.  
Do not expose your product to fire, explosive or other  
hazardous conditions.  
There is a slight chance that your phone could be  
damaged by an electrical storm. We recommend that you  
unplug the power and telephone line cord for the  
duration of the storm.  
10  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Setting up  
Follow these steps to set up your Synergy 700 ready for use  
Your Synergy 700 will announce the  
default settings of the answering  
Plan the location  
machine. See page 14.  
Position your Synergy 700 within 2  
metres of a power socket and phone  
socket otherwise extension cables will  
be required.  
Note  
The base station must be plugged into  
the mains power socket at all times.  
Make sure it is at least 1 metre away  
from other electrical products to avoid  
interference.  
Do not connect the telephone line  
cord to the phone socket until your  
handset is fully charged. This will  
prevent the risk of the phone being  
answered before the battery pack is  
charged. Answering the phone before  
the battery pack is fully charged may  
prevent it from reaching its optimum  
capacity.  
Do not place your Synergy 700 product  
in the bathroom or other humid areas.  
1
Connect the power supply to  
the base  
Plug the power adaptor into the mains  
power socket and switch on. The green  
Power/In Use light comes on.  
Warning  
Under no circumstances should a  
non-rechargeable battery pack be  
used. Only use the approved battery  
pack. Using an unapproved battery  
pack will invalidate your guarantee  
and may damage the telephone.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
2
Install the battery pack  
Battery low warning  
If the handset battery symbol is empty  
and flashing, and you hear a warning  
beep every 10 seconds, you will need  
to recharge your handset before you  
can use it.  
A battery pack is supplied.  
Install the battery pack by unclipping  
the battery compartment cover,  
then plug the battery pack connector  
in (as shown in illustration) and lower  
the battery pack into recess then  
replace lid.  
Your Synergy 700 handset registers  
to the base automatically. The icon  
is shown on the display and SYNERGY  
HS1will be displayed.  
Helpline  
If you are experiencing difficulty,  
please call the Synergy Helpline on  
08706 058 047.  
3
Charge the handset battery  
pack for at least 16 hours  
Place the handset on the base station.  
The red charging light will come on.  
The battery symbol is shown on the  
display during charging. Leave to  
charge for at least 16 hours.  
Once the handset is fully charged, the  
display shows a full battery symbol.  
BATTERY LEVELS  
WEAK  
HALF-FULL  
FULL  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
5
To set the day and time  
Battery performance  
The charge capacity of rechargeable  
battery packs will reduce with time as  
they wear out, so reducing talk/standby  
time of the handset. Eventually they  
will need to be replaced. New battery  
packs (item code: 003267) can be  
obtained from the Helpline on 08706  
058 047.  
The message counter on the  
base unit will flash between  
0and Cuntil the day and time  
are set.  
The day and time must be set  
using the Synergy 700 handset.  
Your Synergy 700 automatically  
adds the day and time to all  
messages and memos received.  
After charging your handset for the  
first time, subsequent charging time  
for the battery pack is approximately  
6-8 hours a day. Battery pack and  
case may become warm during  
charging, this is normal.  
When you first switch the  
power on, the clock is set to  
Sunday, 12.01pm. You can  
change the day and time as  
required.  
Under ideal conditions, the handset  
battery pack should give about 12  
hours talktime or 150 hours standby  
on a single charge. (This does not  
mean you can unplug the base station  
or leave it for this length of time  
without charge.)  
Press the 
ߜ
 button twice on  
the Synergy 700 handset.  
Note  
The main menu announcements  
are automatically announced  
through the handset earpiece when  
the 
ߜ
 button is pressed twice.  
Please note, however, that new NiCad  
battery packs do not reach full  
capacity until they have been in  
normal use for several days.  
Press the 0 button. The prompt  
will announce, “To set day and  
0
time press , to hear day and  
time press .  
#
4
Connect the telephone line cord  
(Please note that if you press  
the button this allows you  
#
to check the day and time.)  
Press the button. The prompt  
will announce, “Please enter  
new day and time after the tone”.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
After the tone enter the day,  
Please see the table below for your  
followed by the time using the  
24 hour clock.  
Synergy 700 default settings.  
Synergy 700 Default Settings Table  
1 = Sun, 2 = Mon,  
3 = Tues, 4 = Wed,  
Feature  
Default Setting  
5 = Thur, 6 = Fri, 7 = Sat.  
Day/Time Stamp  
Answer Delay  
Sunday 12:01pm  
Your answering  
machine will answer  
after 6 rings  
For example:  
1 1415 = Sunday 2.15pm.  
Or  
Audible Message  
Alert Tone  
OFF  
5 0915 = Thursday 9.15am.  
Outgoing Message  
Answer and Record  
“Hello your call cannot  
be taken at the  
moment so please  
leave your message  
after the tone.”  
You will then hear your setting  
confirmed.  
r
Press the button twice to  
return the handset to standby.  
Answer Mode  
ON  
Base ringer level  
High  
Note  
Base loudspeaker  
volume  
Level 5  
If the day and time is entered  
PIN code  
0000  
Tone  
incorrectly, the prompt will announce,  
“Incorrect, please set again”. Enter  
the correct setting within 15 seconds  
otherwise the handset will return to  
standby mode. If the day and time  
is entered incorrectly three times the  
handset will return to standby.  
Dialling mode  
If you wish to personalise your  
answering machine settings, for  
example record your own outgoing  
message etc, please see “Setting up  
and personalising your answering  
machine” beginning on page 31.  
Note  
The Synergy 700 answering machine  
will now be switched ON and set to  
its default settings so your Synergy 700  
is now ready for use.  
If you have any difficulties setting up  
your Synergy 700 please call the  
Helpline on 08706 058 047.  
If you wish to register additional  
handsets, please see page 49.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Using the telephone  
(If you make a mistake, press  
the button to remove the  
r
To switch the handset on and off  
incorrect digit).  
R
Press and hold the RECALL/  
POWER button to switch the  
handset off.  
When you have entered the  
number correctly, press the  
TALK button to dial the number.  
To switch the handset on,  
press and hold the RECALL/  
POWER button again.  
R
Call timer  
Your handset will automatically time  
the duration of all external calls.  
Making and receiving calls  
The handset display shows the call  
duration both during your call and for  
a few seconds after it is complete.  
To make an external call  
Press the TALK button.  
You will hear the dial tone and  
EXT  
the display will show the  
symbol.  
Enter the number you want.  
To end a call  
Or  
Press the TALK button.  
Preparatory dialling  
Or  
Place the handset back on the  
base.  
Enter the number to be  
dialled.  
The number is shown in the  
display.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Press the 
ߜ
 button.  
To receive a call  
When the phone rings the  
Press the UP or DOWN  
button until you reach the  
required level.  
Volume  
a
display will show CALLand  
the EXT symbol will flash.  
Press the 
ߜ
 button to confirm  
the selected level.  
If you have subscribed to a  
Caller Display Service, the  
number (and name if stored  
in the phonebook) will be  
displayed.  
r
Press and hold the button to  
return to the idle screen.  
Note  
Press the TALK button to  
answer the call.  
The  
symbol on your handset display  
indicates when you are in range of  
the base station. If the symbol flashes  
and you hear a warning beep, you  
are out of range and will need to move  
closer to the base station.  
Or  
If the handset is on the base,  
simply lift it up and speak.  
The handset has a range of up to  
300 metres outdoors and up to 50  
metres indoors (in ideal conditions).  
To adjust the earpiece volume  
During a call:  
You can adjust the earpiece  
volume. There are 5 levels to  
choose from.  
Redial  
You can redial up to 5 of the last  
numbers called. They are stored in the  
redial list. If you have stored a name  
to go with a number in the phonebook,  
the name will be displayed instead.  
See phonebook, page 17.  
Press the UP or DOWN  
button until you reach the  
required level.  
Volume  
a
In standby mode:  
Press the 
ߜ
 button.  
Volume  
Volume  
Press the DOWN button until  
HANDSETis displayed.  
Press the 
ߜ
 button.  
Press the DOWN button until  
EAR VOLis displayed.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Name and number and  
Phonebook  
Redial  
You can store up to 50 of your most  
frequently used names and numbers  
in the Phonebook. Stored numbers  
can be no longer than 20 digits.  
Press the UP button to enter  
the redial list.  
Use the UP or DOWN buttons  
to scroll through the redial list.  
Volume  
a
Press the TALK button when  
the number (or name) you  
want to call is displayed. The  
number is dialled automatically.  
To store a name and number in  
the Phonebook  
Press the 
ߜ
 button to enter  
the menu.  
Secrecy  
Volume  
Press the DOWN button until  
the display shows PHONEBK.  
When on a call you can talk to  
someone in the same room, without  
your caller hearing.  
Press the 
ߜ
 button.  
The display will show ADD,  
press the 
ߜ
 button.  
To switch secrecy on / off  
The display shows NAME?  
Enter the name using the  
letters on the keypad. Names  
can be no longer than 8  
characters.  
r
During a call, press the ✘  
button. The display will show  
MUTE. Your caller cannot hear  
you.  
Entering names:  
r
Press the button again to  
resume your call.  
Use the keypad letters to  
enter names, e.g. if you wish  
to store the name TOM:  
To enter the letter T, press the  
8 button once.  
8
6
6
6
To enter O, press the 6 button  
three times and wait for the  
cursor to move across.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To enter M, press the 6 button  
once.  
To enter a pause in a stored  
number  
6
r
If you enter a digit incorrectly,  
You may want to enter a pause  
when storing international  
numbers, Charge card numbers  
or if you connect your  
telephone to a switchboard.  
(For more information on  
switchboard use see page 56.)  
press the button to delete it.  
Press 
ߜ
 to confirm the name.  
You will hear a confirmation  
beep.  
The display shows NUMBER?  
Enter the telephone number  
you want to store.  
When storing the number,  
press and hold the UP button,  
until a Pis displayed, at the  
point where you want to enter  
the Pause.  
Press the 
ߜ
 button. You will  
hear a confirmation beep.  
Alternatively, press the 
ߜ
 
button to continue storing  
entries in the phonebook.  
You may enter as many pauses  
as required.  
r
Press and hold the button to  
return to the idle screen.  
To dial a number from the  
Phonebook  
Note  
Press the 1 button once to insert a  
space, press twice for a - (hyphen),  
press 3 times for the number 1.  
Press the PHONEBOOK  
button to enter the phonebook.  
Use the UP or DOWN button  
Volume  
to find the entry you want.  
a
Or  
To search alphabetically, press  
the relevant keypad number,  
e.g. to find TOM, press the 8  
button and scroll through the  
entries under T.  
8
Press the TALK button to  
dial the number of the name  
displayed. The number is  
dialled automatically.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Press the 
ߜ
 button to store  
the new number. You will hear  
a confirmation beep.  
Note  
You can scroll in either direction to  
search through the list.  
r
Press and hold the button to  
return to the idle screen.  
To edit Phonebook names and  
numbers  
To delete a Phonebook name  
and number  
Press the 
ߜ
 button to enter  
the menu.  
Press the 
ߜ
 button to enter  
the menu.  
Press the DOWN button.  
a
The display will show  
PHONEBK, press the 
ߜ
 button.  
Press the DOWN button  
a
The display will show  
PHONEBK, press the 
ߜ
 button.  
Use the DOWN button to  
scroll to MODIFYand press  
a
Use the DOWN button to  
scroll to DELETEand press  
the 
ߜ
 button.  
the 
ߜ
 button.  
a
Use the UP or DOWN button  
to find the name you want to  
edit.  
Volume  
Use the UP and DOWN  
buttons to scroll through to  
the entry you want to delete.  
a
Volume  
a
Press the 
ߜ
 button.  
r
Use the button to delete  
When you have found the name  
to delete, press the 
ߜ
 button.  
unwanted letters. You can  
enter new letters as shown in  
Entering names’ on page 17.  
The number will be displayed,  
press the 
ߜ
 button.  
Press 
ߜ
 to store the new  
name. You will hear a  
confirmation beep.  
The display will show  
CONFIRM?, press the 
ߜ
 button.  
You will hear a confirmation  
beep. The number is now  
deleted.  
The number will be displayed.  
Edit the entry, using the ✘  
button to delete and by entering  
new numbers.  
r
r
Press and hold the button to  
return to the idle screen.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Paging handsets  
You can alert handset users that  
they are wanted, or locate a missing  
handset. (Paging calls cannot be  
answered by a handset).  
To page a handset from the base  
Please remove the handset  
from the base unit (to access  
the PAGE button which is  
situated underneath the  
handset).  
Press the PAGE button on the  
Page  
base.  
The handset(s) will ring.  
To end paging:  
Page  
Press the PAGE button again.  
Or  
Press any button on the  
handset.  
The display will show  
INT  
flashing.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Handset settings  
To switch keypad beeps on  
and off  
To adjust the handset ringer  
volume  
Press the 
ߜ
 button to enter  
There are 5 levels to choose  
the menu.  
from (1-5), or you can turn  
the ringer off altogether.  
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
Press the 
ߜ
 button to enter  
the menu.  
Volume  
Volume  
The display will show BEEP,  
press the 
ߜ
 button.  
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
The display will show KEYTONE,  
press the 
ߜ
 button.  
Use the DOWN button to  
scroll to RING VOLand press  
the 
ߜ
 button.  
Use the UP or DOWN button  
to select either ONor OFF.  
Volume  
You will hear the current  
volume setting and it will be  
shown on the display.  
Press the 
ߜ
 button. You will  
hear a confirmation beep.  
Use the UP or DOWN button  
to select the required volume  
(VOLUME 1-5or VOL OFF).  
You will hear a sample ring.  
Important  
Volume  
Press and hold the button at any  
time to exit the menu and return to  
the idle screen.  
Press the 
ߜ
 button to confirm  
the new setting. You will hear  
a confirmation tone.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To set the external or internal  
ringer melody  
To switch auto-talk on/off  
When the handset is on the  
base or the charging unit you  
can answer the call without  
pressing the TALK button.  
There are 5 melodies to  
choose from and you have the  
option to choose a different  
melody for external and  
internal calls.  
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
Press the 
ߜ
 button to enter  
the menu.  
Volume  
Volume  
Volume  
a
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
Volume  
Use the DOWN button to  
scroll to AUTO ANS.  
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to either INT MEL or  
EXT MEL.  
Use the UP or DOWN button  
to turn auto-talk ONor OFF.  
Volume  
a
Press the 
ߜ
 button.  
Press the 
ߜ
 button to  
confirm.  
You will hear the current  
melody setting and it will be  
shown on the display.  
Use the UP or DOWN button  
to select the required melody.  
You will hear a sample melody.  
Volume  
a
Press the 
ߜ
 button to confirm  
the new melody. You will hear  
a confirmation tone.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To name a handset  
The handset name is pre-set  
To set the handset language  
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
a
a
as SYNERGY, however, you  
can personalise each handset  
by giving it a name.  
Use the DOWN button to  
scroll to LANGUAGEand press  
the 
ߜ
 button.  
Press the 
ߜ
 button to enter  
the menu.  
Use the DOWN button to  
scroll to HANDSETand press  
the 
ߜ
 button.  
Use the UP or DOWN button  
to scroll through the language  
options.  
a
a
Volume  
a
Use the DOWN button to  
scroll to NAMEand press the  
ߜ
 button.  
Press the 
ߜ
 button to confirm  
your choice. You will hear a  
confirmation beep.  
r
Press the button to delete  
Note  
the name already set.  
Enter the name you want using  
the keypad and press the 
ߜ
 
button, correct any mistakes  
by pressing the button.  
To default back to the English  
language follow:  
r
Press the MENU button.  
You will hear a confirmation  
beep.  
Press the DOWN button three  
times.  
a
Press the MENU button.  
To set the handset language  
Volume  
a
Press the UP or DOWN button  
until ENGLISHis displayed.  
If you wish, you can change the  
language used on the handset  
display. You can choose from  
English, Francais, Deutsch,  
Nederl, Italiano, Espanol,  
Portuges, Norsk, Dansk,  
Svenska, Suomi.  
Press the MENU button twice.  
Press the 
ߜ
 button to enter  
the menu.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Base settings  
To adjust the base ringer volume  
To adjust the base ringer melody  
There are 5 levels to choose  
from (1-5), or you can turn  
the ringer off altogether.  
There are 5 melodies to  
choose from (1-5)  
Press the 
ߜ
 button to enter  
Press the 
ߜ
 button to enter  
the menu.  
the menu.  
Volume  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
Volume  
Use the DOWN button to  
scroll to BASE MELand press  
the 
ߜ
 button.  
The display will show BASE  
VOL. Press the 
ߜ
 button.  
Use the UP or DOWN button  
to select the required volume  
(VOLUME 1-5or VOL OFF).  
You will hear a sample ring.  
Use the UP or DOWN button  
to select the required melody  
(MELODY 1-5). You will hear  
a sample melody.  
Volume  
Volume  
Press the 
ߜ
 button to confirm  
the new setting. You will hear  
a confirmation beep.  
Press the 
ߜ
 button to confirm  
the new setting. You will hear  
a confirmation beep.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To select a base station  
To change the base station  
PIN code  
If a handset is registered to  
more than one base station,  
you can select which base your  
handset will use.  
If you change the base station  
PIN, keep a record of the new  
number by writing it in the  
space provided on page 10.  
You will need to use your base  
station PIN for registering  
handsets and for some other  
optional settings.  
For more information on  
registering your handset to  
another base, see page 49.  
Press the 
ߜ
 button to enter  
the menu.  
Press the 
ߜ
 button to enter  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
the menu.  
a
a
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
a
a
Use the DOWN button to  
scroll to SELBASEand press  
the 
ߜ
 button.  
Use the DOWN button to  
scroll to PIN CODEand press  
the 
ߜ
 button.  
Use the UP or DOWN button  
to select the base you want  
(BASE 1-4).  
Volume  
a
The display will show PIN?  
Enter your 4-digit PIN  
(original setting OOOO).  
Press the 
ߜ
 button. You will  
hear a confirmation beep.  
Press the 
ߜ
 button.  
The display will show NEWPIN.  
Enter your new 4-digit PIN.  
Press the 
ߜ
 button.  
The display will show RETYPE.  
Re-enter your new 4-digit PIN.  
Press the 
ߜ
 button. You will  
hear a confirmation beep.  
r
Press and hold the button to  
return to the idle screen.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
This will reset:  
To default/reset the handset and  
base to their original/default  
factory settings  
Earpiece volume  
3
3
1
Handset & Base ringer volume  
Handset & Base melody  
Press the 
ߜ
 button to enter  
the menu.  
PIN code  
0000  
SYNERGY  
ENGLISH  
ON  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
Handset name  
Handset language  
Button beeps  
a
Use the DOWN button to  
scroll to DEFAULTand press  
the 
ߜ
 button.  
a
Battery low indicator beeps  
ON  
Out of range warning beeps ON  
The display will show PIN?  
Auto answer  
ON  
Enter the base PIN (original  
setting OOOO)  
Dialling mode  
DTMF  
Pause after  
picking up line /  
dial-out code  
Press the 
ߜ
 button.  
You will hear a confirmation  
tone at the base and handset.  
The handset display will flash  
BASE1and then SYNERGYHS1.  
3 seconds  
Deleted  
Deleted  
Deleted  
Phonebook  
Redial list  
Calls list  
Your Synergy 700 is now reset  
to the factory settings.  
See page 14 for default settings  
on the answering machine.  
26  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
BT Select Services  
Caller information not available  
Caller Display  
With some incoming calls the telephone  
number of the caller is not available  
and cannot therefore be displayed.  
Important  
To use Caller Display you must first  
subscribe to your network provider’s  
Caller Display Service.  
In this case, your Synergy 700 provides  
you with some explanatory information  
about the type of call received. This will  
be one of the following.  
For more information on BT’s  
Select Services, call BT free on  
0800 800 150.  
UNAVAILA  
The number is unavailable.  
If you subscribe to a Caller Display  
Service you can see who is calling you  
on your handset display, as well as the  
time and date of their call.  
WITHHELD  
The caller has withheld their number.  
RINGBACK  
Ringback call.  
If you have stored a name to go with  
the number in your handset  
phonebook, the name will be displayed  
instead.  
OPERATOR  
The call has been made via the operator.  
PAYPHONE  
The caller is ringing from a payphone.  
Please ensure that you have stored  
the full telephone number, including  
the area code, otherwise the name  
will not match the number stored in  
the phonebook.  
INTERNAT  
International call.  
Calls list  
The Calls list contains the telephone  
numbers of your last 20 callers.  
Whether you take a call or not, the  
caller’s details are stored in the Calls  
list. You can display, scroll through  
and dial numbers on the list and copy  
them into the phonebook.  
New calls in the Calls list are indicated  
by the flashing  
symbol.  
If a call is received when the Calls list  
is full then the oldest entry will be  
deleted automatically.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To enter the Calls list  
To store a number from the  
Calls list into the Phonebook  
Press the DOWN button to  
enter the Calls list. The  
symbol is displayed.  
Press the DOWN button to  
enter the Calls list.  
a
a
Use the UP or DOWN button  
to scroll to the number you  
want.  
Use the UP or DOWN button  
to scroll backwards and  
forwards through the Calls list.  
Volume  
a
Volume  
a
When the number you want  
to store is displayed press the  
ߜ
 button.  
If the ‘name’ of your caller has  
been stored in the phonebook,  
this will be displayed. Press  
the 
ߜ
 button and the number  
will be displayed.  
The display shows the date and  
time of the call.  
Press the 
ߜ
 button again, the  
display shows ADD.  
Press the 
ߜ
 button and the  
time of the call will be  
displayed.  
Press the 
ߜ
 button, the display  
shows NAME.  
r
Press the button to go back  
Press keypad buttons to enter  
name as described before  
under the “Entering names”  
section.  
to the Calls list.  
To call back a number from the  
Calls list  
Note  
If necessary, you can edit the  
entry, when the entry is correct,  
press the 
ߜ
 button. The number  
is now stored in the phonebook.  
Press the DOWN button to  
enter the Calls list.  
a
Use the UP or DOWN button  
to scroll to the number.  
Volume  
a
Press the 
ߜ
 button.  
When the name or number  
is displayed, press the TALK  
button. The number will be  
dialled automatically.  
The name and number are  
now stored in the phonebook.  
IMPORTANT  
Once stored in the phonebook the name  
will be deleted from the Calls list.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To delete a number from the  
Calls list  
Call Waiting  
If an incoming call arrives while you  
are already engaged on a telephone  
call, you will hear a soft beep every  
5 seconds (this beep is not audible to  
the person you are speaking to).  
Press the DOWN button to  
enter the Calls list.  
a
Use the UP or DOWN button  
to scroll to the number you  
want.  
Volume  
a
Instead of the engaged tone, the  
second caller will hear an  
announcement to hold on as you are  
aware that there is a second call.  
When the number you want  
to delete is displayed press the  
ߜ
 button until DELETEis  
displayed. Press the 
ߜ
 button  
again.  
To use Call Waiting  
The number is now deleted  
from the Calls list.  
You can answer the second  
call, without disconnecting  
your first caller, by pressing  
the Recall button. The first  
caller will be put on hold.  
Note  
R
If the number you want to delete is  
stored in the Phonebook only DELETE  
will be displayed.  
When you have spoken to the  
second caller you can return  
to the first caller by pressing  
R
the Recall button again. You  
can switch back and forth  
between the two calls without  
disconnecting either if you  
wish.  
To delete all numbers from the  
Calls list  
Press the DOWN button to  
enter the Calls list.  
a
If you wish to disconnect the  
first call press the TALK  
button after speaking to the  
first caller.  
r
Press the button. The  
display will show DELALL.  
Press the 
ߜ
 button. The display  
will show EMPTYfor 2 seconds.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
The handset will then ring.  
Press the TALK button again  
and continue with the second  
caller.  
The second caller will only be  
charged for their call from the  
moment you answer and not  
while they are waiting for your  
initial contact.  
Other services  
• Call my bill  
• Call Barring*  
• Call Diversion*  
• Charge Advice  
• Reminder Calls*  
• Three-way Calling  
• Call Return 1471  
*A quarterly fee is chargeable for these services.  
For more information about these  
Select Services, call BT on Freefone  
0800 800 150 for residential or 152  
for business. If you are not on the  
BT network, please ask your  
telecommunications supplier for  
information on their services.  
30  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Setting up and personalising  
your answering machine  
Your Synergy 700 can digitally record  
up to 13 minutes of messages, with  
each message lasting a maximum of 3  
minutes. As well as recording  
incoming messages, you can record  
Del  
memos for other users.  
You can operate your Synergy 700  
from:  
DISPLAY  
DEFINITION  
(Blank)  
Power off.  
• The base unit.  
• The handset.  
C-0(flashing) Day/Time needs to be set.  
0-9  
Answer-on mode, 0-9  
messages.  
• Remotely from any external  
TouchtoneTM telephone.  
9 (flashing)  
10-59 messages. Indicating  
more than 9 messages stored.  
Your Synergy 700 comes with two  
pre-recorded outgoing messages,  
Answer and Record or Answer  
Only, but if you wish you can record  
your own.  
––  
Power on, but set to answer off  
mode. The display flashes  
between a dash and the number  
of messages saved in the memory.  
Alternating  
with  
0-9  
A (flashing)  
Handset menu and Remote  
access in progress.  
E (flashing)  
F (flashing)  
P (flashing)  
Error.  
You will need to set the day and  
time (if you have not already done so)  
so that you will know when each  
message was received, see page 13.  
Memory full.  
Message paused.  
P-1:  
When selecting or playing  
Answer & Record outgoing  
Alternating  
between P & 1 message.  
P-2:  
When selecting or playing  
Answer Only outgoing  
Message display on the  
base station  
Alternating  
between P & 2 message.  
r (flashing)  
Message recording (memo,  
outgoing message or incoming  
message).  
The table opposite provides an  
explanation of what is shown on the  
base station display.  
t or 2 to 9  
Setting or reading answer delay.  
Counting down.  
8-0  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To switch the answering  
machine ON/OFF  
To adjust the base unit  
loudspeaker volume  
Press and release the  
ANSWER ON/OFF button to  
switch ON or OFF.  
The loudspeaker volume  
ranges from 0-9 plus H, where  
0 is Off and H is the  
maximum level. The default  
level is 5.  
If you hear “Answer on, your  
outgoing message is....” the  
answering machine is switched  
on and is ready to answer  
incoming calls and record any  
messages, unless Answer Only  
is selected.  
Press Vol + on the base to  
increase the volume.  
Press Vol – on the base to  
decrease the volume.  
If you adjust the volume when  
the answering machine is not  
being used, a beep sounds at  
each press. When the volume  
reaches its highest or lowest  
levels two beeps will sound.  
Answer Only is an advisory  
announcement only, so that the  
machine will not record an  
incoming message.  
See page 34 for a full  
explanation of the outgoing  
messages available.  
Answer delay  
The display on the base unit  
shows the number of messages  
stored in the memory.  
Answer delay sets the number of  
times your Synergy 700 will ring  
before the answer machine picks up  
your call and starts playing the  
outgoing message. The default setting  
is for the answering machine to  
answer after 6 rings. You can change  
this setting to between 2-9 rings.  
If you hear “Answer off”  
the answering machine is  
switched off.  
The display on the base unit  
will flash between a dash and  
the number of messages  
saved in the memory.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To change the answer delay  
setting  
Audible Message alert  
When new messages have been  
received, your Synergy 700 will beep  
every 10 seconds (when audible  
message is switched ON). The volume  
of the beep is at the volume you have  
set for the loudspeaker. The default  
setting is OFF.  
Press and hold the SKIP  
button on the base unit until  
the current setting is  
announced, then release.  
Press and release the SKIP  
button to move through the  
settings, with each press the  
options will be announced  
and will also be shown on the  
base unit display, i.e 8, 9,  
Time Saver, (see page 47) 2, 3,  
4, 5, 6, 7.  
To switch audible message alert  
ON or OFF  
When the answering machine  
is set to ON and in the idle  
mode:  
When you hear the setting  
you want, do not press the  
Press and hold the SKIP  
button on the base unit to  
change the setting.  
SKIP button again. After a  
short delay your chosen  
setting will be announced.  
The prompt will announce  
“Message alert on/off” as  
appropriate.  
To check the answer delay  
setting at the base station  
Press and release the SKIP  
button.  
The current setting will be  
announced and also shown on  
the base unit display.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Outgoing messages  
Note  
The outgoing message is the message  
a caller first hears when the answering  
machine picks up their call. Your  
Synergy 700 comes with 2 pre-recorded  
outgoing messages to choose from as  
follows:  
You can only record your own  
outgoing messages via the handset.  
To record your own Answer and  
Record outgoing message  
Answer and Record  
Your Synergy 700 has a pre-set  
Answer and Record outgoing message  
that allows your caller to leave a  
message.  
You can record your own  
Answer and Record  
outgoing message to use  
instead of the pre-recorded  
message already available.  
Your outgoing message can  
be up to 3 minutes long. Your  
own outgoing message will  
replace the Answer and  
Record pre-recorded outgoing  
message, but it is possible to  
reinstate it later if you wish  
(see page 37).  
“Hello, your call cannot be taken at the  
moment, so please leave your message  
after the tone”.  
However, you can record your own  
Answer and Record outgoing message  
if you wish, see ‘To record your own  
Answer and Record outgoing message’,  
opposite.  
Answer Only  
Pick up the handset.  
Your Synergy 700 will play a  
pre-recorded Answer Only outgoing  
message but will not allow your  
caller to leave a message.  
Press the 
ߜ
 button twice.  
You will hear the main menu  
announcement from the  
handset earpiece.  
“Hello, your call cannot be taken at the  
moment and you cannot leave a  
message, so please call later”.  
Press the 8 button for the  
outgoing message menu.  
8
To record your own Answer  
and Record outgoing  
message, press the 3 button.  
The prompt will announce,  
“Please speak after the tone.  
However, you can record your own  
Answer Only outgoing message if you  
wish, see ‘To record your own Answer  
Only outgoing message’, page 35.  
3
To end recording, press ”.  
#
34  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
After the tone, speak your  
outgoing message into the  
recording capacity (13 minutes),  
but you should try to keep it  
short to allow time for recording  
memos, or incoming messages  
when using the alternative  
Answer and Record outgoing  
message. Your own outgoing  
message will replace the  
Answer Only pre-recorded  
outgoing message, but it is  
possible to reinstate it later if  
you wish (see page 37).  
handset. Press when you  
#
have finished. You will hear  
a long beep, (throughout  
recording r will flash on the  
base unit display).  
The prompt will announce,  
“Your outgoing message is”  
and then play your message.  
The display will flash p and  
after playing your message  
you will hear the menu once  
more.  
Pick up the handset.  
Press the 
ߜ
 button twice.  
You will hear the main menu  
announcement from the  
handset earpiece.  
r
Press and hold the button to  
return the handset to standby.  
Press the 8 button for the  
outgoing message menu.  
8
To record your own Answer Only  
outgoing message  
To record your own Answer  
Only message, press the  
4 button. The prompt will  
announce, “Please speak after  
the tone. To end recording,  
Note  
When recording your own Answer  
Only outgoing message, please  
remember not to invite your caller  
to leave a message as the  
Answer Only mode will not record  
incoming messages.  
press ”.  
#
After the tone, speak your  
outgoing message into the  
handset. Press when you  
#
have finished. You will hear a  
long beep, (throughout  
recording r will flash on the  
base unit display).  
You can record your own  
Answer Only outgoing  
message to use instead of the  
pre-recorded message already  
available. Your outgoing message  
can be up to a maximum  
35  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
The prompt will announce,  
To check or play your outgoing  
message via the handset  
“Your outgoing message is” and  
then play your message. The  
display will flash p and after  
playing your message you will  
hear the menu once more.  
Pick up the handset.  
Press the 
ߜ
 button twice.  
Press the 8 button.  
r
Press and hold the button to  
return the handset to standby.  
8
The prompt will announce,  
“To play outgoing message,  
press 2”.  
To check or play your outgoing  
message via the base unit  
Press the 2 button. Your  
currently selected outgoing  
message will be played.  
2
r
Press and hold the button to  
return the handset to standby.  
You can check and play back  
your current outgoing  
message at any time via your  
Synergy 700 base unit.  
To select your outgoing messages  
via the base unit  
Press the ANSWER ON/OFF  
button.  
The prompt will announce  
either:  
Press and hold the ANSWER  
ON/OFF button until you hear,  
“Please select outgoing message”,  
then release the button.  
“Answer on, your outgoing  
message is...” and play your  
currently selected outgoing  
message.  
Either  
To set Answer and Record,  
Or  
press and release the Skip  
button.  
“Answer off”. If prompt  
is “Answer off”, press the  
ANSWER ON/OFF button  
again and the prompt will  
announce the current  
outgoing message.  
Or  
To set Answer Only, press  
and release the SKIP button.  
Your chosen setting will be  
announced over the base  
speaker.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
– To hear the outgoing  
message menu, press 8.  
To select your Answer and Record  
outgoing message via the handset  
8
r
Press and hold the button to  
return the handset to standby.  
Press the 
ߜ
 button twice.  
Press the 8 button.  
8
To delete your own outgoing  
message and re-instate the pre-  
recorded outgoing message via  
the base unit  
To select Answer and Record  
outgoing message, press the  
5 button.  
J
5
The prompt will announce,  
“Your outgoing message is .......”  
followed by ........  
You can delete your  
personalised outgoing message  
and return to your Synergy  
700’s pre-recorded outgoing  
message.  
– To hear main menu, press 1.  
1
– To hear the outgoing  
message menu, press 8.  
8
r
Press and hold the button to  
First select the outgoing  
return the handset to standby.  
message that you want to delete.  
Whilst your outgoing message  
is playing press the DELETE  
Del  
To select your Answer Only  
outgoing message via the handset  
button on the base unit.  
The message will stop playing  
and you will hear a short beep,  
then the default pre-recorded  
outgoing message will be  
played.  
Press the 
ߜ
 button twice.  
Press the 8 button.  
8
6
To select Answer Only  
outgoing message, press the  
6 button.  
The prompt will announce,  
“Your outgoing message is .......”  
followed by ........  
– To hear main menu, press 1.  
1
37  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To delete your own outgoing  
message and re-instate the pre-  
recorded outgoing message via  
the handset  
Pick up the handset.  
Press the 
ߜ
 button twice.  
Press the 8 button.  
8
2
The prompt will announce,  
“To play outgoing message,  
press 2”.  
Press the 2 button.  
The selected outgoing message  
that you wish to replace will  
be played.  
J
Press the 5 button to delete it.  
5
Whilst your outgoing message  
is being played you will hear a  
confirmation beep, followed by  
the voice prompt announcing  
the default pre-recorded  
outgoing message.  
r
Press and hold the button to  
return the handset to standby.  
38  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Using the Synergy 700  
answering machine via  
the base unit  
Note  
Press the STOP button at any time  
during playback to stop messages  
playing.  
Del  
To pause a message during  
playback  
To playback messages  
While listening to the  
message, press the PLAY  
Press the PLAY button.  
button.  
The prompt will announce,  
“You have (n) messages”.  
The message will be paused.  
You will hear a beep every 10  
seconds and the message  
display will show P flashing.  
Your message(s) will be  
played back, starting with the  
first message received.  
Press the PLAY button again  
to resume playback.  
At the start of each message,  
the number of the message is  
announced. The message  
number will also be shown on  
the base unit display.  
39  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To skip forward and backward  
To delete all messages  
through messages (including  
fast playback)  
When all messages have been  
played the prompt will  
During playback:  
announce, “End of messages.  
To delete all messages, press  
delete”. The display counts  
down from 8-0.  
Press the SKIP button to skip  
forwards to the next message.  
If you press and hold the SKIP  
button the current message  
During the countdown press  
1
will be played at 1 / times the  
2
Del  
the red DELETE button and  
the prompt will announce,  
“All messages deleted”. At the  
end of the countdown there  
will be a confirmation tone.  
speed (fast playback).  
Press the Skip button to  
return to the start of the  
current message. Press again  
to return to the start of the  
previous message.  
To cancel deletion  
To delete an individual message  
Individual or all.  
Press the STOP button  
during the 8-0 countdown.  
All messages will be saved  
including any marked for  
deletion.  
Press the red DELETE button  
on the base unit during  
message playback.  
Del  
The prompt will announce,  
“Message deleted”.  
The message is not deleted yet,  
but at the end of playback when  
there is an 8 second countdown  
followed by a confirmation  
tone. Let the countdown reach  
0 and all the selected messages  
are deleted and the remaining  
messages are saved.  
40  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Call screening  
You can let your answering machine  
pick up a call, even if you are in. This  
allows you to identify the caller and  
decide whether to take the call.  
Make sure the volume on the base  
unit is set to an audible level,  
see page 32. Allow the incoming call  
to be answered by your Synergy 700  
answering machine as normal. You  
will hear the caller begin to leave a  
message.  
To screen a call from the  
base unit  
While listening to your caller  
leaving a message, via the  
base unit loudspeaker, you can  
decide to take the call by  
pressing the TALK button on  
the handset.  
Or  
If the handset is resting on  
the base unit and you decide  
to take the call, lift the handset  
and speak to the caller.  
Recording will stop  
automatically.  
41  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Using the Synergy 700  
answering machine via  
the handset  
Accessing your messages from  
the handset  
r
Use the table on page 43 for  
Volume  
a
instructions on which buttons  
to press to access the answering  
machine from the handset.  
2
1
4
7
3
6
9
J
5
8
0
R
Int.  
Press the 
ߜ
 button twice. The  
handset will beep and announce  
the main menu options.  
You can use your Synergy 700 for a  
variety of functions: to listen to your  
messages; delete, skip forward or  
backward; record a memo or new  
outgoing message, and to screen  
incoming calls.  
The display will flash TAM MENU  
and the handset will beep.  
Note  
If you try to access the answering  
machine via the handset when the  
base unit is in use the handset display  
will flash TAM BUSY.  
42  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To play all messages  
2
3
4
To playback messages  
To play new messages  
To skip back during messages  
Pick up the handset.  
J
To delete messages, memo,  
outgoing message  
Press the 
ߜ
 button twice.  
You will hear the main menu  
announcement from the  
handset earpiece.  
5
To skip forward during messages  
To record a new memo  
6
7
8
Press the 2 button to play all  
messages.  
To hear outgoing message menu  
2
To play Outgoing Message, Press 2  
2
The prompt will announce,  
“You have (n) messages”.  
To record Answer and Record  
Outgoing Message, Press 3  
3
To record Answer Only  
Outgoing Message, Press 4  
Your message(s) will be  
played back, starting with the  
first message received.  
4
J
To select Answer and Record  
Outgoing Message, Press 5  
5
At the start of each message,  
the number of the message is  
announced. The message  
number will also be shown on  
the base unit display.  
To select Answer Only  
Outgoing Message, Press 6  
6
To hear the Outgoing Message Menu  
again, Press 8  
8
1
To hear Main Menu again, Press 1  
To set a new security code  
r
Press and hold the button to  
return the handset to standby.  
9
0
1
(Please see Remote access, page 46)  
To set day and time  
To hear main menu.  
To play new messages  
Pick up the handset.  
Press the 
ߜ
 button twice.  
You will hear the main menu  
announcement from the  
handset earpiece.  
Press the 3 button to play all  
new messages.  
3
43  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
The prompt will announce,  
“You have (n) new messages”.  
To delete all messages  
Your new message(s) will be  
played back, starting with the  
first message received.  
When all messages have been  
played the prompt will  
announce, “End of messages.  
To delete all messages, press 5”.  
r
Press and hold the button to  
return the handset to standby.  
J
Press the 5 button.  
5
The prompt will announce,  
“All messages deleted”.  
To skip back during message  
playback  
This is a useful timesaving  
feature to delete all messages,  
once you have listened to  
them, and avoids having to  
delete each one individually  
during playback.  
Press the 4 button during  
message playback to skip  
back to the start of the current  
message. Press again to return  
to the start of the previous  
messages.  
4
Memos  
To skip forward during message  
playback  
A personal memo can be recorded on  
your Synergy 700 and left as a message  
for another user. Memos can be of any  
length, up to the maximum recording  
capacity (13 minutes), but you should  
try to keep them short to allow time  
for recording incoming messages.  
Press the 6 button during  
message playback to skip  
forward to the next message.  
6
To delete individual messages  
during playback  
Note  
You cannot record a memo using the  
base unit.  
Press the 5 button during  
message playback to delete an  
individual message.  
J
5
The prompt will announce,  
“Message deleted”.  
44  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
To record a new memo  
Call screening/Call intercept  
You can let your answering machine  
pick up a call, even if you are in. This  
allows you to identify the caller and  
decide whether to take the call.  
Press the 
ߜ
 button on the  
handset twice.  
Press the 7 button. The prompt  
7
Make sure the volume is set to an  
audible level, see page 32. Allow the  
incoming call to be answered by your  
Synergy 700 answering machine as  
normal. You will hear the caller begin  
to leave a message.  
will announce, “Please speak  
after the tone. To end recording  
press square”.  
Speak your memo into the  
handset.  
The display will show r  
flashing.  
To screen a call via the handset  
(when the handset is off the base  
unit)  
Press the button to end  
recording.  
#
Your memo is now stored and  
can be played back later.  
Memos are stored in the same  
way as incoming messages,  
and the message counter on  
the base unit will increase by 1.  
When your Synergy 700 starts  
to record an incoming  
message, the IN USE light will  
flash. The display will show  
SCREEN?  
r
Press and hold the button to  
return the handset to standby.  
Press the 
ߜ
 button.  
You can hear the caller on the  
handset.  
Or  
To interrupt recording and  
talk to your caller, press the  
TALK button.  
Recording is stopped.  
45  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Remote access  
You can turn your Synergy 700  
Note  
answering machine on and off and  
listen to your messages from any  
TouchtoneTM telephone. To protect your  
privacy, messages can only be accessed  
by entering a 3-digit security code.  
After 15 seconds the handset will  
automatically return to standby.  
To switch your answering  
machine on remotely  
The pre-set code is 000 and can be  
changed. If you change the code it is  
advisable that you make a note of it  
somewhere safe.  
If you go out and forget to turn  
your answering machine on  
you can switch it on remotely.  
To change your security PIN code  
Dial your telephone number.  
Let the phone ring for 20 rings  
until you hear your outgoing  
message.  
Press the 
ߜ
 button twice.  
Press the 9 button.  
9
To set a new security PIN  
Press the button.  
code press  
.
Enter your security code.  
You will hear a beep, followed  
by, “Please enter new security  
code after the tone”.  
Press the 7 button within 8  
seconds. You will hear “Answer  
On” and your answering  
machine will now be switched  
on to answer incoming calls.  
7
Enter a 3-digit code of your  
choice.  
The prompt will announce the  
new security PIN code.  
Note  
To confirm your security code  
If you have new messages they will  
be played after you have entered your  
security code.  
press  
.
#
r
Press and hold the button to  
return to standby.  
46  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Time saver  
To check for messages  
The Time saver feature is useful if you  
are out and want to ring in and check  
if you have received any new messages.  
Dial your phone number and  
wait.  
When you hear your outgoing  
If your answering machine is set to  
time saver you can check whether you  
have new messages or not before your  
answering machine actually answers  
your call. If you have new messages  
your answering machine will answer  
after 2 rings, if you do not have any  
new messages, it will not answer until  
6 rings. This enables you to hang up  
before you are connected, saving you  
time and the cost of a call.  
message, press the button  
on your phone. You will hear,  
“Please enter your security code”.  
Enter your security code.  
If you have new messages,  
you will hear, “You have ‘n’ new  
messages”.  
Your messages will be played.  
If you have no new messages,  
you will hear, “You have no new  
messages, to hear main menu  
press 1”.  
Operating the  
answering machine  
You have 15 seconds to enter  
any other instructions before  
your Synergy 700 hangs up.  
When you have accessed your  
answering machine, you can operate  
it using the keypad numbers on the  
phone you are using.  
Note  
If you enter your security PIN code  
incorrectly, after the second attempt,  
your Synergy 700 will announce:  
“Thank you for calling” and will  
then hang up.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
The Remote access main menu  
The main menu lets you  
operate a range of answering  
machine functions. Simply  
follow the instructions as  
announced:  
“To play all messages,  
press 2”.  
2
“To play new messages,  
press 3”.  
3
4
“To skip back during messages,  
press 4”.  
J
“To delete during messages,  
press 5”.  
5
“To skip forward during  
messages, press 6”.  
6
“To set answer on or off  
press 7”.  
7
8
“To hear the outgoing message  
menu, press 8”.  
“To set a new security code  
press 9”.  
9
0
1
“To set day and time  
press 0”.  
“To hear main menu again,  
press 1”.  
48  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Using additional  
handsets and bases  
Up to 5 handsets can be registered and  
To register a handset to  
operated from any one Synergy 700  
another base  
base. This allows you to make internal  
calls between two handsets while a  
At the base:  
third is making an external call.  
Press and hold the base PAGE  
button for at least 10 seconds,  
until you hear the validation  
tone (two beeps), then release  
the button.  
Page  
r
r
V
olume  
Volume  
2
5
8
0
2
5
8
0
1
3
6
9
1
3
6
9
4
7
4
7
R
Int.  
R
Int.  
r
r
Volume  
Volume  
2
5
8
0
2
5
8
0
1
4
7
3
6
9
1
4
7
3
6
9
At the handset:  
R
Int.  
R
Int.  
Press the 
ߜ
 button to enter  
the menu.  
r
V
olume  
2
5
8
0
1
3
6
9
4
7
R
Int.  
Use the DOWN button to  
scroll to REGISTERand press  
the 
ߜ
 button.  
a
Each handset can be registered on up  
to 4 bases.  
Each additional handset you purchase  
must be registered with the base.  
The display will show  
BS 1 2 3 4. (The numbers  
that are flashing indicate  
other bases that the handset is  
already registered to).  
Your handset supplied is pre-registered  
as Handset 1 to its base (Base 1).  
Enter the base number  
(BS 1-4) that you want to  
register the handset to.  
Note  
Remember to charge the battery pack  
of new handsets for at least 16 hours  
before use.  
Enter your 4-digit PIN  
(original factory setting OOOO)  
and press the 
ߜ
 button.  
If the display shows NOT REGand  
the symbol is flashing, your handset  
is not yet registered with the base.  
The display will show  
SEARCH1, 2, 3, 4 and the  
49  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
symbol will flash as the  
To de-register a handset from  
the base  
handset tries to locate the base.  
When the handset locates  
the base, the handset will be  
automatically selected and  
shown on the display.  
Note  
Handsets can only be de-registered  
via another handset.  
(If the handset does not locate  
the base, the handset will  
return to the previous menu.  
Try to register again by using  
a different available base  
number. Ensure that you are  
in close vicinity of the base).  
Press the 
ߜ
 button to enter  
the menu.  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
a
Use the DOWN button to  
scroll to DELHS and press  
the 
ߜ
 button.  
Note  
a
Your 4 digit PIN number is 0000  
unless you have previously allocated  
a new PIN number as explained on  
page 25.  
The display will show PIN?  
Enter your 4-digit PIN.  
Press the 
ߜ
 button.  
Use the UP or DOWN button  
to select the handset you want  
to de-register (HANDSET 1-5).  
Volume  
a
Press the 
ߜ
 button. Display  
shows CONFIRM?.  
Press 
ߜ
. You will hear a  
confirmation beep.  
Once de-registered, the  
handset will display NOT SUB.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Internal calls  
Transferring calls  
If you have multiple handsets  
You can transfer an external call to  
registered to the base you can make  
internal calls between handsets.  
another handset registered to the base.  
To transfer an external call  
between handsets  
To make an internal call to  
another handset  
During an external call:  
Int.  
Press the INT button.  
Int.  
Press the INT button.  
Enter the number of the  
handset you wish to call, (1-5).  
The handset will be called.  
Enter the number of the  
handset that you want to  
transfer the call to (1-5).  
To end the call, press the  
TALK button.  
Your caller will be put on hold.  
When the internal handset is  
answered, (if you want to you  
can talk to the handset user  
first), press the TALK button.  
The call will be transferred.  
If the call to the second  
handset is not answered you  
can revert/speak to the caller  
again by pressing the INT  
Int.  
button.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Three-way conversation  
Handset Priority  
You can talk to one external  
caller and another internal  
caller at the same time on  
your handset.  
Press the 
ߜ
 button to enter  
the menu.  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
a
a
Please note that you can only  
use this feature with Synergy  
600 and Synergy 700 handsets.  
Use the DOWN button to  
scroll to PRIORITYand press  
the 
ߜ
 button.  
During a call with an external  
caller:  
Use the DOWN button to  
scroll to SELECT.  
Press the INT button. Your  
caller is put on hold and you  
hear a tone.  
a
Int.  
Press the 
ߜ
 button.  
Use the DOWN button to  
display the option you want,  
either BASE or the handset  
number you require, eg  
HANDSET 3.  
Enter the number of the  
handset you want to transfer  
the call to.  
a
When the handset is answered,  
press and hold the # button  
for about 3 seconds. You can  
now start your three-way  
conversation. (If the internal  
handset user does not  
Press the 
ߜ
 button.  
The display shows RINGS  
followed by a number between  
1 and 9.  
answer your call, press the  
INT button to return to your  
external caller).  
Use the DOWN button to  
scroll to the number of rings  
you require.  
Int.  
a
Press the TALK button to end  
the call.  
Press the 
ߜ
 button.  
PRIORITY is displayed,  
denoting that handset priority  
is on.  
Note  
When on a three-way call the call can  
only be cleared by the handset which  
set it up.  
Press the 
ߜ
 button to confirm.  
The display shows ON.  
Press the  
button to exit the call.  
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Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Help  
Do not immerse the battery pack in  
water or throw it into a fire, or dispose  
of it with ordinary domestic refuse.  
Replacing the handset battery pack.  
After a time, you may find that the  
handset battery pack is running out of  
charge more quickly. This is a  
standard sign of wear and the battery  
pack will need replacing.  
BT accepts no responsibility for  
damage caused to your Synergy  
handset by using any other type of  
battery pack.  
For spare battery pack  
(Item Code 003267) please contact the  
Synergy 700 Helpline 08706 058 047.  
No display appears.  
The battery pack may be flat or dead.  
Recharge or replace the battery pack.  
The handset may be switched off.  
Replacing the battery pack  
No dial tone.  
In the event that you should need to  
change or replace the battery pack:  
Unclip the battery compartment  
cover. Disconnect the small battery  
pack plug from inside the battery  
compartment. Connect the plug from  
your new battery pack and replace  
the battery compartment cover.  
Is the telephone line cord plugged into  
the phone socket?  
Check that:  
• The base station is connected to the  
mains power and switched on.  
You cannot link up with the base  
station.  
Is the display flashing  
?
The mains power cable may not be  
connected at the base or switched on.  
Are you in range of the base station?  
The battery pack could be low or flat.  
If using more than one base station,  
check that you are connected to the  
correct base. See page 25.  
53  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Are you using the correct power  
No ring on the handset.  
adaptor?  
The ringer volume may be switched  
to off. To adjust the ringer volume on  
the handset. See page 21.  
Synergy 700 base station power  
supply is Item Code 005391.  
Check that:  
• The base station is plugged into the  
phone socket.  
• The base station is plugged into the  
mains power and switched on.  
Cannot adjust an option in the  
base station.  
Is someone else making changes via  
another handset?  
Have you pressed the 
ߜ
 button to  
confirm your selection?  
Buzzing noise on my radio, TV,  
computer or hearing aid.  
Sometimes, your Synergy 700 can  
interfere with other electrical  
equipment if it is placed too close.  
If you are still experiencing difficulty,  
call the Synergy 700 Helpline on  
08706 058 047.  
It is recommended that you place your  
Synergy 700 and other Synergy/DECT  
GAP compatible handsets at least one  
metre away from such appliances to  
avoid any risk of interference.  
The charger does not appear to be  
working.  
Check that:  
• The power adaptor is properly  
plugged into the charger.  
• Your handset has slotted correctly  
into the charger.  
• The battery pack is correctly fitted  
into the handset.  
• The base is plugged in to a  
working socket and that the socket  
is switched on.  
54  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
General information  
Within the 12 month guarantee  
period:  
Guarantee  
Your Synergy 700 is guaranteed for  
a period of 12 months from the date of  
purchase.  
If you experience difficulty using the  
product, prior to returning your  
product, please read the Help section  
beginning on page 53, or contact the  
Synergy 700 Helpline for assistance:  
Subject to the terms listed below the  
guarantee will provide for the repair  
of, or at BT’s or its agent’s discretion,  
the option to replace the Synergy 700,  
or any component thereof, (other than  
the battery pack), which is identified  
as faulty or below standard, or as a  
result of inferior workmanship or  
materials. Products over 28 days old  
from the date of purchase may be  
replaced with a refurbished product.  
Helpline 08706 058 047, 9am to  
5.30pm Monday to Friday.  
In the unlikely event of a defect  
occurring, please follow the Helpline’s  
instructions for replacement or repair.  
Outside of the 12 month guarantee  
period:  
If your product needs repair after the  
guarantee period has ended, the  
repair must meet the approval  
requirements for connection to the  
telephone network. We recommend  
that you contact BT’s approved repair  
agent, TecLogic on 01672 564444 or a  
local qualified repairer.  
The conditions of this guarantee are:  
• The guarantee shall only apply to  
defects that occur within the 12  
month guarantee period.  
• Proof of purchase is provided.  
• The equipment is returned to BT or  
its agent as instructed.  
• This guarantee does not cover the  
battery pack and any faults or defects  
caused by accidents, misuse, fair  
wear and tear, neglect, storm damage,  
tampering with the equipment, or  
any attempt at adjustment or repair  
Instructions for returning the product:  
If the Helpline is unable to remedy  
your problem they will ask you to  
return the product. Where possible,  
pack the product in its original  
other than through approved agents. packaging. Please remember to  
• This guarantee does not affect your  
statutory rights.  
include all parts, including line cords,  
power supply units, and the original  
55  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
battery pack. (Please note that we  
Switchboard external line  
access code  
cannot take responsibility for goods  
damaged in transit.) Please obtain  
and keep proof of posting from the  
Post Office.  
You may need to enter an access code  
(e.g. 9) in order to get an outside  
line. So that the switchboard has time  
to pick up an outside line, you may  
also need to add a Pause after the  
access code.  
Technical information  
How many telephones can you have?  
All items of telephone equipment have  
a Ringer Equivalence Number (REN),  
which is used to calculate the number  
of items which may be connected to  
any one telephone line. Your Synergy  
700 has a REN of 1. A total REN of 4  
is allowed, if the total REN of 4 is  
Recall  
To use the recall button  
exceeded, the telephones may not ring.  
This is used when connected  
R
With different telephone types there  
is no guarantee of ringing, even when  
the REN is less than 4.  
to certain switchboards and  
for some BT Select Services  
or those services available via  
your network provider.  
Only use approved power supply, item  
code 005391.  
Only use the approved battery pack,  
item code 003267.  
Switchboard compatibility  
This product is intended for use  
within the UK for connection to the  
public telephone network and  
compatible switchboards, which  
support tone dialling and timed break  
recall. If in doubt please consult your  
service provider.  
56  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Press the 
ߜ
 button to enter  
the menu.  
To set the dialling mode  
Use the DOWN button to  
scroll to SETUP.  
Press the 
ߜ
 button to enter  
the menu.  
a
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to SETUPand press the  
ߜ
 button.  
a
a
Use the DOWN button to  
scroll to PABX.  
a
a
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to DIALMODEand press  
the 
ߜ
 button.  
Use the DOWN button to  
scroll to PBX 1.  
Press the 
ߜ
 button.  
Display shows PIN?.  
Enter PIN number.  
Use the UP or DOWN button to  
select either TONEor PULSE.  
Volume  
a
Press the 
ߜ
 button. You will  
hear a confirmation beep.  
Press the 
ߜ
 button.  
Enter the access code.  
Press the 
ߜ
 button.  
To automatically insert a pause  
after an access code  
You can also adjust the length  
of the pause to be inserted:  
With some switchboards it  
may be helpful to dial a pause  
after entering the switchboard  
access code, e.g. 9, 11 etc. to  
enable you to get an outside  
line.  
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to SETUP.  
a
a
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to PABX.  
This feature automatically  
inserts a pause between the  
access code and the telephone  
number that you have entered  
in the Phonebook. However  
for this feature to work you  
must still enter the access  
code at the front of the  
Press the 
ߜ
 button.  
Use the DOWN button to  
scroll to PAUSE.  
a
a
Display shows 3 SEC.  
Use the DOWN button to  
scroll to 5 SEC.  
telephone number when  
storing in the Phonebook.  
Press the 
ߜ
 button. You will  
hear a confirmation tone.  
57  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Accessories and spares for  
the Synergy DECT Telephone  
range  
Accessories and spares for your  
Synergy 700 are listed below.  
All items are available from the  
Synergy Helpline on 08706 058 047.  
• Adaptor  
• Battery pack  
• Battery cover  
• User guide  
• Line cord  
58  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Index  
Battery pack  
charging  
install  
Accessories  
58  
49  
12  
12  
12  
13  
53  
21  
Additional handsets  
Answering machine  
answer delay  
low warning  
performance  
replacing  
32  
33  
32  
audible message alert  
base unit loudspeaker  
call screening  
loudspeaker volume  
memos  
Button beeps on/off  
41, 45  
32  
Caller Display  
Calls  
27  
44  
message display on base  
on/off  
outgoing messages  
pause playback  
set day and time  
skip backward/forward  
remote access  
31  
32  
34  
39  
end  
internal  
make  
preparatory dialling  
receive  
redial  
secrecy  
three-way conversation  
transfer  
15  
51  
15  
15  
16  
16  
17  
52  
51  
27  
28  
29  
29  
28  
28  
13  
40, 43  
46  
Answer delay  
32  
32  
33  
22  
Answer on/off  
Calls list  
call back  
delete  
Audible message alert  
Auto-talk on/off  
delete all  
enter  
store  
Base ringer volume  
24  
Base settings  
diagram  
melody  
2
24  
Call screening  
via the base  
41  
45  
15  
29  
PIN number  
register to another base  
reset/default  
ringer volume  
select which base station  
25, 46  
49  
via the handset  
Call timer  
Call Waiting  
26  
24  
25  
Day – set  
13  
59  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Delete  
calls list  
Memo  
Menu structure  
44  
5
29  
40  
44  
messages via base  
Number of rings  
33  
messages via handset  
own outgoing message  
phonebook numbers  
37-38  
19  
On/off  
answer machine  
audible message alert  
autotalk  
handset  
keypad beeps  
secrecy  
32  
33  
22  
15  
21  
17  
De-register  
50  
57  
3
Dialling mode  
Display icons  
Earpiece volume  
End a call  
16  
15  
Outgoing messages  
check or play via the base  
check or play via the handset 36  
record Answer and Record  
record Answer Only  
select via the base  
36  
Fast message playback  
40  
55  
34  
35  
36  
37  
Guarantee  
Handset settings  
keypad beeps on/off  
language setting  
name handset  
on/off  
select via the handset  
21  
23  
23  
15  
26  
22  
52  
21  
Pause – insert  
Pause during playback  
Paging handsets  
Phonebook  
delete  
dial  
18, 57  
39  
20  
reset/default  
ringer melody  
ringer priority  
ringer volume  
17  
19  
18  
19  
18  
18  
17  
edit  
enter  
pause  
store  
Help  
53  
12  
Helpline  
Internal calls  
51  
PIN base  
25  
Key features  
Keypad beeps on/off  
8
Playback messages  
via the base  
via the handset  
Power  
socket  
cable  
Preparatory dialling  
21  
39  
43  
Language  
Location  
23  
11  
11  
11  
15  
Make a call  
Melody – ringer  
15  
22  
60  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Recall  
Receive a call  
Record  
outgoing message  
memo  
Redial  
56  
16  
Volume  
base loudspeaker  
32  
24  
16  
21  
base ringer  
earpiece  
handset ringer  
34-36  
44  
16  
Register handset to another base 49  
Remote access 46  
REN (Ringer Equivalence Number) 56  
Reset handset/base  
Returning your Synergy 700  
Ring delay  
Ring priority  
Ringer melody  
26  
55  
32  
52  
22  
21  
Ringer volume  
Safety information  
Screening calls  
Secrecy  
10  
41, 45  
17  
Select services  
Setting up  
27  
11  
Skip forward/backward  
during playback  
Storing a number  
40, 43  
17  
Switchboard access code  
Switchboard compatibility  
56  
56  
Technical information  
Telephone line cord  
Three-way conversation  
Time saver  
Time – set  
Transfer calls  
56  
13  
52  
47  
13  
51  
Unpacking  
10  
61  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
R&TTE  
This product is intended for use  
within the UK for connection to the  
public telephone network and  
compatible switchboards.  
This equipment complies with the  
essential requirements for the Radio  
Equipment and Telecommunications  
Terminal Equipment Directive  
1999/5/EC.  
Declaration of Conformance.  
Hereby, Suncorp Technologies,  
declares that this Synergy 700 is in  
compliance with the essential  
requirements and other relevant  
provisions of Directive 1999/5/EC.  
The Declaration of Conformance for  
the Synergy 700 is published on the  
web site  
Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of contract.  
Nothing in this publication forms any part of any contract.  
Touchtone™ is a registered trade mark of  
British Telecommunications plc in the UK.  
© British Telecommunications plc 2002.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Designed by: The Art & Design Partnership Limited.  
Printed in China. Synergy 700. Issue 1 (5/02)  
7

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