AT T Four Handset Cordless Phone ATTCL82401 User Manual

Complete user’s manual  
CL82101/CL82201/CL82251/  
CL82301/CL82351/CL82401/  
CL82451/CL82501/CL82551/  
CL82601  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt  
and original packaging in the event warranty service is necessary.  
Quick start guide  
Abridged user’s manual  
CL82101/CL82201/CL82251/  
CL82301/CL82351/CL82401/  
CL82451/CL82501/CL82551/  
CL82601  
CL82101/CL82251/CL82201/CL82301/CL82351/CL82401/  
CL82451/CL82501/CL82551/CL82601  
This quick start guide provides you with basic instructions  
only. For more complete instructions, refer to your Abridged  
user’s manual provided in the package, or see the online  
Telephone base installation  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
Plug the power cord  
Route the  
and telephone line  
cords through  
cord into the jacks.  
the slot.  
Raise the  
antenna.  
Charger installation  
If you have  
DSL high-speed  
Internet service,  
Plug the other end of  
the telephone line cord  
into  
a
telephone jack or  
Plug the power  
adapter into an  
electrical outlet not  
wall  
a
DSL filter.  
a
DSL filter (not  
included) is  
required.  
controlled by  
switch.  
a
Caution: Use only the power adapter provided with this product. To obtain replacement, visit  
a
our website at www.telephones.att.com or call (800) 222-3111.  
1
Abridged  
user’s manual  
Quick start guide  
Cordless handset  
Telephone base  
(1 for CL82101)  
(2 for CL82201/CL82251)  
(3 for CL82301/CL82351)  
(4 for CL82401/CL82451)  
(5 for CL82501/CL82551)  
(6 for CL82601)  
Charger for cordless handset  
with power adapter installed  
Battery for cordless handset  
Battery compartment cover  
(1 for CL82101)  
(1 for CL82101)  
(1 for CL82201/CL82251)  
(2 for CL82301/CL82351)  
(3 for CL82401/CL82451)  
(4 for CL82501/CL82551)  
(5 for CL82601)  
(2 for CL82201/CL82251)  
(3 for CL82301/CL82351)  
(4 for CL82401/CL82451)  
(5 for CL82501/CL82551)  
(6 for CL82601)  
(2 for CL82201/CL82251)  
(3 for CL82301/CL82351)  
(4 for CL82401/CL82451)  
(5 for CL82501/CL82551)  
(6 for CL82601)  
Wall mount bracket  
Telephone line cord  
Power adapter for  
telephone base  
 
Complete user’s manual  
CL82101/CL82201/CL82251/  
CL82301/CL82351/CL82401/  
CL82451/CL82501/CL82551/  
CL82601  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
Table of contents  
Getting started  
Quick reference guide - handset  
pDIR/VOLUME  
Press pDIR to show  
directory entries (page 35).  
CHARGE indicator  
On when the handset is  
charging in the telephone base  
or charger.  
Press to scroll up while  
in menus.  
While entering names or  
numbers, press to move the  
cursor to the right.  
qCID/VOLUME  
Press qCID to show caller ID  
history (page 41).  
Press to increase the listening  
volume when on a call  
(page 22), or to increase the  
message playback volume  
(page 53).  
Press to scroll down while  
in menus.  
While entering names or  
numbers, press to move the  
cursor to the left.  
Press to decrease the listening  
volume when on a call (page 22),  
or to decrease the message  
playback volume (page 53).  
MENU/SELECT  
Press to show the menu.  
While in the menu, press to  
select an item or save an  
entry or setting.  
MUTE/DELETE  
During a call, press to mute the  
microphone (page 22).  
OFF/CANCEL  
While reviewing the caller ID  
history, the directory or the redial  
memory, press to delete an  
individual entry (page 42, page 36  
and page 20 respectively).  
During a call, press to hang up.  
While in a menu, press to  
cancel an operation, back up  
to the previous menu, or exit  
the menu display, or  
press and hold this button to  
exit to idle mode.  
While predialing, press to delete  
digits (page 19).  
Press and hold while the  
telephone is not in use to  
erase the missed call indicator.  
PHONE/FLASH  
Press to make or answer a call.  
During a call, press to answer  
an incoming call when you  
receive a call waiting alert  
(page 22).  
# (pound key)  
Press repeatedly to display  
other dialing options when  
reviewing a caller ID log entry  
(page 42).  
1
While reviewing a caller ID  
log entry, press repeatedly to  
add or remove 1 in front of  
the telephone number before  
dialing or saving it in the  
directory (page 42).  
EQ  
During an outside call,  
intercom call, message or  
announcement playback,  
press to change the audio  
quality to best suit your  
hearing (page 21).  
Press and hold to set (page 14)  
or dial your voicemail number  
(page 38).  
REDIAL/PAUSE  
TONE  
/SPEA�ER  
Press repeatedly to view  
the last 10 numbers dialed  
(page 20).  
Press to switch to tone dialing  
temporarily during a call if you  
have pulse service (page 24).  
Press to switch between  
the speakerphone and the  
handset (page 20).  
While entering numbers,  
press and hold to insert a  
dialing pause (page 33).  
1
 
Getting started  
Quick reference guide - handset  
PUSH TO TAL�  
Press to initiate a one-to-one (page 28) or  
one-to-group (page 29) broadcast.  
Press and hold to broadcast to a group of  
handsets (page 29).  
Main menu  
Play messages (page 53)  
Answering sys (page 45)  
Directory (page 32)  
Caller ID log (page 39)  
Intercom (page 26)  
Ringers (page 11)  
Main menu  
The > symbol highlights  
a menu item.  
>Play messages  
Answering sys  
p
q
Set date/time (page 12)  
Settings (page 13)  
Website (page 18)  
Using menus:  
• Press MENU/SELECT to show the menu.  
• Press qCID or pDIR to scroll through  
menu items.  
• Press MENU/SELECT to confirm or save  
changes to a highlighted menu item.  
• Press OFF/CANCEL to cancel an  
operation, back up to the previous menu,  
or exit the menu display.  
2
 
Getting started  
Quick reference guide - telephone base  
/ANSWER ON  
Press to turn the built-in  
Message counter  
answering system on or  
off (page 46).  
Shows the number of messages or other  
answering system information (page 56).  
/HANDSET LOCATOR  
X/DELETE  
While the phone is idle, press  
to page all handsets (page 25).  
Press to delete the message  
currently playing (page 53).  
Press twice to delete all old  
messages when the phone is not in  
use (page 54).  
q/VOL/p  
During message  
playback, press to  
adjust the listening  
volume (page 53).  
While in idle mode,  
press to adjust the  
base ringer volume  
(page 52).  
/S�IP  
Press to skip a message  
(page 53).  
/PLAY/STOP  
/REPEAT  
Press to repeat a message.  
Press to start or stop  
message playback  
(page 53).  
Press twice to play the previous  
message (page 53).  
IN USE indicator  
On when the handset is in use, or when  
the answering system is answering an  
incoming call.  
On when a handset is being registered.  
Flashes when there is an incoming call  
or when a handset is being deregistered.  
Flashes when another telephone is in  
use on the same line.  
3
 
Getting started  
Installation  
You must install and  
charge the battery before  
using the telephone.  
See pages 6-7 for  
easy instructions.  
STOP!  
Install the telephone base close to a telephone jack and a power outlet not  
controlled by a wall switch. The telephone base can be placed on a flat surface  
or vertically mounted on the wall (see page 8). For optimum range and better  
reception, place the telephone base in a central and open location.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line)  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack (see the following page). The filter prevents  
noise and caller ID problems caused by DSL interference. Please contact your DSL  
service provider for more information about DSL filters.  
Your product may be shipped with a protective sticker covering the handset  
or telephone base display - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In Canada,  
dial 1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as television sets, VCRs, or other  
cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of a washing machine  
or workbench.  
4
 
Getting started  
Telephone base and charger installation  
Install the telephone base and charger as shown below.  
The telephone base is ready for tabletop use. If you want to change to wall  
mounting, see Installation options on page 8 for details.  
Telephone base installation  
Plug one end of the  
telephone line cord  
into the telephone jack  
on the back of the  
telephone base.  
Plug the other end  
Plug the small end of  
of the telephone  
the telephone base  
line cord into a  
power adapter into the  
telephone jack or  
power adapter jack  
a DSL filter.  
on the back of the  
telephone base.  
Route the power  
Telephone line cord  
adapter cord and the  
Raise the antenna.  
telephone line cord  
through this slot.  
Plug the large end  
of the power adapter  
into a power outlet  
not controlled by a  
wall switch.  
If you have DSL high-speed  
Internet service, a DSL filter  
(not included) is required.  
The DSL fliter must be  
plugged into the telephone  
wall jack.  
Charger installation  
Plug the power adapter into a power outlet not  
controlled by a wall switch.  
IMPORTANT INFORMATION  
1. Use only the power adapter(s) supplied with this product. To order a replacement  
power adapter, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
2. The power adapters are intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is  
plugged into a ceiling, under-the-table or cabinet outlet.  
5
 
GBeattitntgesrtayrteidnstallation and charging  
Install the battery as shown below. Once you have installed the battery, the  
screen indicates the battery status (see the table below). If necessary, place  
the handset in the telephone base or charger to charge the battery. For best  
performance, keep the handset in the telephone base or charger when not in  
use. The battery is fully charged after 10 hours of continuous charging. See  
the table on page 80 for battery operating times.  
If the screen shows Place in charger and flashes, you need to charge the  
handset without interruption for at least 30 minutes to give the handset  
enough charge to use the telephone for a short time. The following table  
summarizes the battery charge indicators and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank, or  
shows Place in charger  
and (flashing).  
Battery has no or very  
little charge. The handset  
cannot be used.  
Charge without interruption  
(at least 30 minutes).  
The screen shows  
Low battery and  
(flashing).  
Battery has enough charge Charge without interruption  
to be used for a short time. (at least 30 minutes).  
The screen shows  
Battery is charged.  
To keep the battery charged,  
place it in the telephone base or  
charger when not in use.  
HANDSET X.  
NOTE: If you are on a phone call in low battery mode, you hear 4 short beeps  
every minute.  
Step 1  
Step 2  
Plug the battery  
Align the cover flat  
against the battery  
compartment, then  
slide it upwards until  
it clicks into place.  
connector securely  
into the socket inside  
the handset battery  
compartment. Insert  
the supplied battery  
with the label THIS  
SIDE UP facing up as  
indicated.  
6
 
Getting started  
Battery installation and charging  
CHARGE light  
Step 3  
Charge the handset by placing it face forward in  
the telephone base or charger. The CHARGE light  
on the top of the handset is on during charging.  
After you install your telephone or power returns following a  
SET DATE  
MM/DD/YY  
power outage, the handset will prompt you to set the date and  
time. For instructions, see Set date/time on page 12. To skip  
setting the date and time, press OFF/CANCEL.  
p
q
SET TIME  
HH/MM/--  
p
q
IMPORTANT INFORMATION  
1. Use only the supplied rechargeable battery or replacement battery (model BT166342).  
To order, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
2. If you do not use the handset for a long time, disconnect and remove the battery  
to prevent possible leakage.  
7
 
Getting started  
Installation options  
Your telephone base is ready for tabletop use. If you want to mount your  
telephone on a wall, use the provided wall mount bracket to connect with  
a standard dual-stud telephone wall mounting plate. If you do not have this  
mounting plate, you can purchase one from many hardware or consumer  
electronic retailers. You might need a professional to install the mounting plate.  
Tabletop to wall mount installation  
1. Plug the power cord and telephone line into the telephone base. If you  
are using a DSL filter, plug the other end of the telephone line into  
the filter. Route the telephone line cord (or DSL filter) through the wall  
mount bracket hole.  
2. Position the telephone base as shown below. Insert the extended tabs (see  
below figure 2) of the wall mount bracket into the slots on the back of  
the telephone base (marked B). Push the telephone base down until it is  
securely in place.  
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the  
power adapter into a power outlet not controlled by a wall switch.  
4. Align the holes on the wall mount bracket with the standard wall plate  
and slide the wall mount bracket down until it locks securely. Bundle the  
telephone line cord and power adapter cord neatly with twist ties.  
1
2
3
4
8
 
Getting started  
Installation options  
Wall mount to tabletop installation  
1. If the telephone line cord and power adapter cord are bundled, untie  
them first.  
2. Push the telephone base up to detach it from the wall mount bracket.  
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the  
power adapter from the power outlet.  
3. Push the wall mount bracket up to remove it from the wall.  
4. See Telephone base and charger installation on page 5.  
9
 
Telephone settings  
Handset settings  
Use the menu to change the telephone settings.  
>Play messages  
Answering sys  
1. Press MENU/SELECT when in idle mode (when the phone is  
p
q
not in use) to enter the main menu.  
2. Press qCID or pDIR to scroll to the feature to be changed.  
When scrolling through the menu, the > symbol indicates the  
selected menu item.  
3. Press MENU/SELECT to select the highlighted item.  
NOTE: Press  
the menu display. Press and hold  
OFF/CANCEL to cancel an operation, back up to the previous menu or exit  
OFF/CANCEL to return to idle mode.  
Go to Answering system settings starting on page 45 for instructions on  
how to use a system handset to modify the answering system settings  
shown below.  
Setting  
Announcement (play, record and delete)  
Answer on/off  
Page  
44-45  
45  
46  
Call screening  
46-47  
47  
Number of rings  
Remote access code  
Message alert tone  
48  
48  
Message recording time  
10  
 
Telephone settings  
Handset settings  
Ringer volume  
You can set the ringer volume level (1-6) to one of six levels or  
Intercom  
>Ringers  
turn the ringer off. When the ringer is off,  
screen.  
appears on the  
p
q
1. Press MENU/SELECT in idle mode to enter the main menu.  
2. Use qCID or pDIR to scroll to >Ringers, then press  
MENU/SELECT.  
>
Ringer volume  
Ringer tone  
3. Press MENU/SELECT again to select >Ringer volume.  
4. Press qCID or pDIR to sample each volume level.  
p
q
5. Press MENU/SELECT to save your preference. There is a  
confirmation tone and the screen returns to the previous menu.  
RINGER VOLUME  
NOTES:  
p
q
The handset ringer volume also determines the ringer volume for  
intercom calls.  
If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the  
handset still plays the paging tone when responding to the handset locator.  
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t be announced  
displays briefly on the screen.  
Ringer tone  
You can choose one of 10 ringer tones.  
Ringer volume  
Ringer tone  
1. Press MENU/SELECT in idle mode to enter the main menu.  
>
p
q
2. Use qCID or pDIR to scroll to >Ringers, then press  
MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Ringer tone, then press  
RINGER TONE  
Tone 1  
MENU/SELECT.  
>
p
q
4. Press qCID or pDIR to sample each ringer tone.  
5. Press MENU/SELECT to save your preference. There is a  
confirmation tone and the screen returns to the previous menu.  
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.  
11  
 
Telephone settings  
Handset settings  
Set date/time  
The answering system announces the day and time of each message prior  
to playing it. Before using the answering system, set the date and time as  
follows. If you subscribe to caller ID service, the day, month and time are  
set automatically with each incoming call. The year must be set so that the  
day of the week can be calculated from the caller ID information. You can  
turn off the date and time settings of the caller ID service and set the date  
and time manually (see Use caller ID to automatically set date and time  
on page 17).  
After a power failure or handset registration, the system reminds you to set  
the date and time.  
Follow the steps below to set the month, day, year and time.  
Ringers  
>Set date/time  
1. When the handset is in idle mode, press MENU/SELECT to  
p
enter the main menu.  
q
2. Press qCID or pDIR to scroll to >Set date/time and then  
press MENU/SELECT.  
SET DATE  
MM/DD/YY  
3. Press qCID or pDIR to select the month, then press  
MENU/SELECT, or enter the number using the dialing keys.  
p
q
4. Press qCID or pDIR to select the day, then press  
MENU/SELECT, or enter the number using the dialing keys.  
5. Press qCID or pDIR to select the year, then press  
MENU/SELECT, or enter the number using the dialing keys,  
then press MENU/SELECT to move on to set the time.  
SET TIME  
HH:MM --  
p
q
6. Press qCID or pDIR to select the hour, then press  
MENU/SELECT, or enter the number using the dialing keys.  
7. Press qCID or pDIR to select the minute, then press  
MENU/SELECT, or enter the number using the dialing keys.  
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for PM.  
Then press MENU/SELECT to confirm. There is a confirmation tone and the  
screen returns to the previous menu.  
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and  
day not set,” before it plays the message.  
12  
 
Telephone settings  
Handset settings  
LCD language  
You can select the language used for all screen displays.  
>LCD language  
1. Press MENU/SELECT in idle mode to enter the main menu.  
Caller ID annc  
p
q
2. Use qCID or pDIR to scroll to >Settings, then press  
MENU/SELECT.  
3. Press MENU/SELECT to choose >LCD language.  
LCD LANGUAGE  
4. Press qCID or pDIR to highlight >English, >Français  
or >Español, then press MENU/SELECT. The screen prompts  
Set English/Français/Español as LCD language?  
>
English  
p
q
5. Press MENU/SELECT to confirm. There is a confirmation tone  
and the screen returns to the previous menu.  
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it  
back to English without going through the French or Spanish menus. Press MENU/SELECT  
in idle mode, then enter 364#. There is a confirmation tone.  
Caller ID announce  
The caller ID announce feature lets you know who’s calling without having  
to look at the display. When you have an incoming call, the handset and/or  
base speaks “Call from...” and the name of the caller based on the directory  
or caller ID information. If the caller’s name is private or unknown, the phone  
number up to the last 11 digits will be spoken. If the caller’s phone number  
is also private or unknown, no information will be spoken. By default, the  
caller ID announce feature is programmed On.  
To turn on/off the caller ID announce on your handset or base:  
1. Press MENU/SELECT in idle mode to enter the main menu.  
LCD language  
2. Use qCID or pDIR to scroll to >Settings, then press  
>Caller ID annc  
p
q
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Caller ID annc, then  
press MENU/SELECT.  
4. Use qCID or pDIR to highlight the desired option, then  
CALLER ID ANNC  
>LOCAL HANDSET  
press MENU/SELECT.  
p
q
Set all On/Off - Change the setting for the base and all  
handsets.  
Local handset - Change the setting for that handset only.  
HS CID ANNOUNCE  
>On  
Base - Change the setting for the telephone base only.  
p
q
5. Use qCID or pDIR to highlight >On or >Off, then press  
MENU/SELECT. There is a confirmation tone and the screen  
returns to the previous menu. If you change the setting for  
Set all On/Off, the screen shows CID Annc ON/OFF on all HS and BS.  
13  
 
Telephone settings  
Handset settings  
NOTES:  
To use the caller ID announce feature, you must subscribe to caller ID service from your  
telephone service provider.  
When there are up to 5 handsets registered, the telephone system supports caller ID announce  
for all handsets. If 6 or more handsets are registered, the system supports caller ID announce for  
the first 4 registered handsets only.  
This feature does not announce information for call waiting calls.  
It takes at least 2 rings for the phone to receive caller ID information and announce it. If the  
phone is answered before the end of the second ring, the phone won’t have time to announce  
the caller’s information.  
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.  
Caller ID announce is available in English only.  
Set speed dial voicemail number  
This feature lets you save your voicemail number for easy access when you  
press and hold the  
1 key.  
To set your voicemail number:  
1. Press MENU/SELECT in idle mode to enter the main menu.  
Set date/time  
>Settings  
2. Use qCID or pDIR to scroll to >Settings, then press  
p
q
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Voicemail #, then press  
MENU/SELECT.  
LCD language  
>Voicemail #  
4. Use the dialing keys to enter the voicemail access number  
provided by your telephone service provider (up to 30  
digits) when prompted.  
p
q
• Press qCID or pDIR to move the cursor to the left or right.  
• Press MUTE/DELETE to erase a digit.  
VOICEMAIL #  
_
• Press and hold MUTE/DELETE to erase all digits.  
p
q
• Press REDIAL/PAUSE to enter a three-second dialing pause  
(a p appears).  
5. Press MENU/SELECT to save. Voicemail # saved shows on  
the handset.  
14  
 
Telephone settings  
Handset settings  
Voicemail (visual message waiting) indicator  
If you subscribe to a voicemail service offered by your  
telephone service provider, this feature provides a visual  
indicator when you have new voicemail messages.  
HANDSET 1  
New voicemail  
New voicemail and the  
icon appear on the handset screen.  
AM  
10:21  
2/11  
NOTES:  
This feature does not indicate new messages recorded on your phone’s built-in answering system.  
For more information about the difference between your answering system and voicemail, see page 50.  
Clear voicemail indicator  
Use this feature when the telephone indicates there is new  
voicemail but there is none. For example, when you have  
accessed your voicemail while away from home. This feature  
>
Clr voicemail  
Rename handset  
p
q
only turns off the displayed New voicemail and the  
does not delete your voicemail messages. As long as you have  
new voicemail messages, your telephone service  
icon; it  
Turn off  
indicator?  
provider continues to send the signal to turn on the indicators.  
To manually turn off the new voicemail indicators:  
1. Press MENU/SELECT when in idle mode to enter the main menu.  
2. Use qCID or pDIR to scroll to >Settings, then press  
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.  
The screen shows Turn off indicator?  
4. Press MENU/SELECT again to turn the voicemail indicator off. There is a  
confirmation tone and the screen returns to the previous menu.  
NOTES:  
Your telephone service provider voicemail might alert you to new messages with a stutter  
(broken) dial tone. Contact your telephone service provider for more details.  
For information about using your voicemail service, contact your telephone service provider.  
15  
 
Telephone settings  
Handset settings  
Rename handset  
You can create a handset name for each system handset.  
Clr voicemail  
1. When the handset is idle, press MENU/SELECT.  
>
Rename handset  
p
q
2. Use qCID or pDIR to scroll to >Settings, then press  
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Rename handset, then  
RENAME HANDSET  
HANDSET_  
press MENU/SELECT.  
4. Change the handset name when prompted.  
• Press qCID or pDIR to move the cursor to the left  
or right.  
• Use the dialing keys to enter a name (up to 11 characters). Each time  
you press a key, a character on that key appears. Additional key presses  
produce other characters on that key. See the chart on page 34.  
• Press MUTE/DELETE to backspace and delete characters.  
• Press and hold MUTE/DELETE to delete all characters.  
5. Press MENU/SELECT to save the setting and return to the previous menu.  
There is a confirmation tone.  
�ey tone  
The handset is set to beep with each key press. You can adjust the key tone  
volume or turn it off. If you turn off the key tone, there are no beeps when  
you press keys.  
1. Press MENU/SELECT in idle mode to enter the main menu.  
Rename handset  
>
Key tone  
2. Use qCID or pDIR to scroll to >Settings, then press  
p
q
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >�ey tone, then press  
MENU/SELECT.  
KEY TONE  
4. Use qCID or pDIR to select the desired volume or Off.  
5. Press MENU/SELECT to save your preference. There is a  
confirmation tone and the screen returns to the  
previous menu.  
p
q
16  
 
Telephone settings  
Handset settings  
Use caller ID to automatically set date and time  
Follow the steps below to turn the CID time sync feature on  
or off. The default setting is On.  
Key tone  
>CID time sync  
p
q
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
2. Press qCID or pDIR to scroll to >Settings, then press  
CID TIME SYNC  
>On  
MENU/SELECT.  
p
q
3. Press qCID or pDIR to scroll to >CID time sync, then press  
MENU/SELECT.  
4. Press qCID or pDIR to highlight >On or >Off, then press  
MENU/SELECT to save. There is a confirmation tone and the screen returns  
to the previous menu.  
Home area code  
If you dial 7 digits to make a local call (no area code required), enter your area  
code into the telephone as the home area code. When you receive a call from  
within your home area code, the caller ID history only displays the 7 digits of the  
telephone number.  
CID time sync  
This feature makes it easy for you to place a call from the caller  
ID log. If you dial 10 digits to make a local phone call, do not use  
this home area code feature. If you do, you cannot place local  
calls from your caller ID log, as they will have only 7 digits.  
>Home area code  
p
q
HOME AREA CODE  
___  
To set the home area code:  
1. Press MENU/SELECT in idle mode to enter the main menu.  
2. Use qCID or pDIR to scroll to >Settings, then press  
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Home area code, then press MENU/SELECT.  
The screen briefly shows Only for 7digit dial from CID.  
4. Use the dialing keys to enter a three-digit home area code.  
• Press MUTE/DELETE to delete a digit.  
• Press and hold MUTE/DELETE to delete all digits.  
5. Press MENU/SELECT to save. There is a confirmation tone and the screen  
shows Area code will not show in CID briefly before returning to the  
previous menu.  
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to  
make a local call (area code plus telephone number), you need to delete your home  
area code and dial out locally from the caller ID log. With the home area code displayed,  
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.  
The home area code is now restored to its default setting of _ _ _ (empty).  
17  
 
Telephone settings  
Handset settings  
Dial mode  
The dial mode is preset to tone dialing. If you have pulse  
(rotary) service, you must change the dial mode to pulse  
dialing before using the telephone.  
Home area code  
>Dial mode  
p
q
To set the dial mode:  
1. Press MENU/SELECT in idle mode to enter the main menu.  
DIAL MODE  
>Tone  
2. Use qCID or pDIR to scroll to >Settings, then press  
p
q
MENU/SELECT.  
3. Use qCID or pDIR to scroll to >Dial mode, then press  
MENU/SELECT.  
4. Use qCID or pDIR to highlight >Tone or >Pulse, then press MENU/SELECT.  
There is a confirmation tone and the screen returns to the previous menu.  
Website  
Use this feature to view the AT&T website address.  
Settings  
>
Website  
1. Press MENU/SELECT in idle mode to enter the main menu.  
p
q
2. Use qCID or pDIR to scroll to >Website, then press  
MENU/SELECT.  
att.com  
18  
 
Telephone operation  
Handset operation  
Making a call  
Elapsed time  
• Press PHONE/FLASH or /SPEA�ER, then enter the  
telephone number.  
Phone  
0:00:30  
The screen displays the elapsed time as you talk (in hours,  
minutes and seconds).  
10/15  
10:01AM  
NOTE: Pressing PHONE/FLASH to access services from your  
Speaker 0:00:30  
telephone service provider does not affect the elapsed time.  
10/15  
10:01AM  
On hook dialing (predialing)  
1. Enter the telephone number. Press MUTE/DELETE to make  
corrections when entering the phone number.  
888-883-2445  
2. Press PHONE/FLASH or /SPEA�ER to dial.  
Answering a call  
• Press PHONE/FLASH or /SPEA�ER.  
-OR-  
Incoming call  
• Press any dialing key (0-9, TONE or #).  
Ending a call  
Press OFF/CANCEL or return the handset to the telephone base or charger.  
Auto off  
A call ends automatically when you put the handset in the telephone base  
or charger.  
Temporary ringer silencing  
Press OFF/CANCEL or MUTE/DELETE while the telephone is  
ringing to silence the ringer temporarily on that handset only.  
Ringer muted  
This turns off the ringer without disconnecting the call. The next  
incoming call rings normally at the preset volume.  
NOTE: Each handset rings when there is an incoming call unless the ringer volume is  
turned off on that handset.  
19  
 
Telephone operation  
Handset operation  
Speakerphone  
Elapsed time  
During a call, press /SPEA�ER to switch between handsfree  
speakerphone and normal handset use. Press OFF/CANCEL  
to hang up.  
Speaker 0:00:30  
10/15  
10:01AM  
NOTES:  
When you use the speakerphone, the key pad of the handset and the  
/SPEA�ER button are lit.  
The speakerphone uses more power than the normal handset. If the handset battery becomes  
very low while you are using the speakerphone, the call remains in speakerphone mode until you  
hang up or the battery becomes depleted.  
After installing a battery into the handset, the screen may show Low battery. If you use the  
speakerphone at this time, the battery may become depleted. Follow the instructions in the  
Battery installation and charging section on pages 6-7.  
Last number redial  
Each handset stores the last 10 telephone numbers dialed (up to 30 digits).  
To view the 10 most recently dialed numbers:  
• To display the most recently called number, press REDIAL/PAUSE.  
• To view up to 10 recently called numbers, press REDIAL/PAUSE then qCID  
or pDIR, or press REDIAL/PAUSE repeatedly.  
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.  
To redial a number:  
Redial  
#1/10  
• To dial the displayed number, press PHONE/FLASH or  
888-883-2445  
/SPEA�ER.  
p
q
-OR-  
• Press PHONE/FLASH or /SPEA�ER, then press  
REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT  
to dial the displayed number.  
To delete a number:  
• While the screen displays the desired number, press MUTE/DELETE to  
delete the number from the redial memory.  
20  
 
Telephone operation  
Handset operation  
Equalizer  
The equalizer feature on the handset enables you to  
change the quality of the audio to best suit your hearing.  
While on a call or intercom call, or listening to a message  
or announcement, press EQ  
to select the equalizer  
setting Treble 1, Treble 2, Bass or Natural (the default  
setting). The current setting is shown on the handset  
screen for two seconds.  
NOTES:  
If you switch the call between the handset and the speakerphone by  
Treble 1  
pressing /SPEA�ER, the audio setting remains unchanged.  
The current equalizer setting remains unchanged until a new setting  
is selected.  
8/06  
6:30AM  
Treble 2  
8/06  
6:30AM  
Bass  
8/06  
6:30AM  
Natural  
8/06  
6:30AM  
21  
 
Telephone operation  
Options while on calls  
Volume control  
While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to  
increase the listening volume. You can set the listening volume to one of  
six levels.  
pDIR/VOLUME  
qCID/VOLUME  
NOTES:  
Handset and speakerphone volume settings are independent.  
When the volume reaches the minimum or maximum setting, you hear 2 beeps.  
Call waiting  
If you subscribe to call waiting service from your telephone service provider,  
you hear 2 beeps if someone calls while you are already on a call. Press  
PHONE/FLASH to put your current call on hold and take the new call.  
Press PHONE/FLASH at any time to switch back and forth between calls.  
NOTE: Missed call waiting calls are not counted as missed calls.  
Mute  
Use the mute function to turn off the microphone. You  
can hear the caller, but the caller cannot hear you.  
MUTE/DELETE  
To mute a call:  
• While on a call, press MUTE/DELETE. When mute is on,  
the handset screen shows Muted for a few seconds  
and MUTE displays until you turn off mute.  
To end mute a call:  
Muted  
• Press MUTE/DELETE again. When mute is off,  
Microphone ON appears temporarily on the  
handset screen.  
MUTE  
10/15  
10:01AM  
Phone 0:00:30  
Microphone ON  
p
q
10/15  
10:01AM  
22  
 
Telephone operation  
Options while on calls  
Chain dialing  
Use this feature to initiate a dialing sequence from the numbers in the directory,  
caller ID history or redial memory while you are on a call.  
Chain dialing is useful when you wish to access other numbers (such as bank  
account numbers or access codes) from the directory, caller ID history or redial list.  
To access the directory while on a call:  
Intercom  
>Directory  
1. Press MENU/SELECT.  
2. Press qCID or pDIR to scroll to >Directory and then press  
MENU/SELECT.  
3. Press qCID or pDIR to scroll to the desired number.  
Charlie Johnson  
4. Press MENU/SELECT to dial the number shown.  
888-883-2445  
p
q
To access the caller ID log while on a call:  
1. Press MENU/SELECT.  
2. Press qCID or pDIR to scroll to >Caller ID log, then press  
Phone  
0:01:20  
MENU/SELECT.  
Charlie Johnson  
3. Press qCID or pDIR to scroll to the desired number.  
4. Press MENU/SELECT to dial the number shown.  
REDIAL  
#1/10  
To access the redial list while on a call:  
800-360-4121  
1. Press REDIAL/PAUSE to show the most recently  
p
q
dialed number.  
2. Press qCID or pDIR to scroll to the desired number, or press  
REDIAL/PAUSE repeatedly to show the last 10 recently dialed numbers. Then  
press MENU/SELECT to dial the number shown.  
NOTES:  
You cannot edit a directory entry while on a call. For more details about the directory, see  
page 32.  
You cannot copy a caller ID entry into the directory while on a call. For more details about  
the caller ID history, see page 39.  
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed  
numbers and you cannot erase the entries. For more details about the redial memory, see  
page 20.  
Press  
OFF/CANCEL to exit redial, directory or caller ID history when on a call.  
23  
 
Telephone operation  
Options while on calls  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to  
touch-tone dialing temporarily during a call. This is useful if you need to  
send touch-tone signals to access your telephone banking or long  
distance services.  
1. During a call, press TONE .  
2. Use the dialing keys to enter the desired number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing after you end the call.  
Blind transfer  
While on an outside call, you can transfer it to a specific handset or any  
handset. This feature is not available for model CL82101 unless you purchase  
an accessory handset (AT&T model CL80101).  
To transfer an outside call directly without notifying the desired handset:  
1. During the call, press MENU/SELECT.  
Phone 0:00:12  
2. Press MENU/SELECT to choose >Transfer.  
• If you have a 2-handset system, the outside call is put on  
10/15  
10:01AM  
hold and your handset screen shows Transferring call...  
The other handset rings and its screen shows Transfer  
from other handset.  
>Transfer  
Intercom  
• If you have more than 2 handsets, your screen shows  
TRANSFER TO: Use the dialing keys to enter a specific  
handset number (1-9 for handsets 1-9, TONE and 0-2  
for handsets 10-12, or TONE and # for all handsets), or  
press qCID or pDIR to scroll to the desired handset  
and press MENU/SELECT. The outside call is put on hold  
and your handset screen shows Transferring call... or  
Transferring call to all...  
p
q
TRANSFER TO:  
>Handset  
2
p
q
The other handset(s) rings and shows Transfer from HANDSET X  
(HANDSET represents the handset name, X represents the handset number).  
3. To answer the call on the destination handset, press PHONE/FLASH or  
/SPEA�ER. The original handset shows Call transferred and goes to  
idle mode.  
NOTES:  
To cancel the transfer and return to the external call before the blind transfer call is answered,  
press OFF/CANCEL on your handset.  
If the other handset does not answer the transfer within 30 seconds, the transfer ends and the  
original handset rings while showing No response to transfer. If it does not pick up within 30  
seconds, the handset returns to idle mode and the outside call ends.  
24  
 
Multiple handset use  
Multiple handset use  
Handset locator  
The handset locator feature is useful if you misplace  
any handsets.  
To start the paging tone:  
• Press /HANDSET LOCATOR on the telephone  
base to start the paging tone on all handsets for  
60 seconds.  
NOTE: If you press  
OFF/CANCEL or MUTE/DELETE on a handset,  
the ringer of that handset stops, but the paging to the rest of the  
handsets continues.  
To stop the paging tone:  
**Paging**  
• Press PHONE/FLASH, /SPEA�ER, or any dialing key  
(0-9, TONE , or #) on the handset(s).  
-OR-  
• Press /HANDSET LOCATOR on the telephone base.  
Join a call in progress  
When a handset is already on a call and you would like to join the call, press  
PHONE/FLASH or /SPEA�ER on your handset.  
Press OFF/CANCEL or place the handset in the telephone base or charger to  
end the call. The call does not end until all handsets hang up.  
NOTE: You can use a maximum of 4 system handsets at the same time on an outside call.  
25  
 
Multiple handset use  
Intercom  
Use the intercom feature for conversations between 2 handsets. This  
feature is only available if you have at least 2 system handsets. Intercom  
is not available for the CL82101 model. You can buy accessory handsets  
(AT&T model CL80101) to expand your system.  
Use a handset to initiate intercom calls and transfer calls.  
Calling  
HANDSET X  
1. Press MENU/SELECT in idle mode to enter the main menu.  
Press qCID or pDIR to scroll to >Intercom, then press  
MENU/SELECT. Choose from the options below.  
• If you have a 2-handset system, your handset screen  
HANDSET X  
is calling  
shows Calling other handset.  
• If you have more than 2 handsets, your screen shows  
INTERCOM TO: Use the dialing keys to enter a specific  
handset number (1-9 for handsets 1-9, TONE and 0-2  
for handsets 10-12, or TONE and # for all handsets), or  
press qCID or pDIR to scroll to the desired handset  
Intercom  
and press MENU/SELECT. Your handset screen shows  
Calling HANDSET X or Calling all handsets.  
12/02  
11:35AM  
The other handset(s) rings and shows either Other  
handset is calling or HANDSET X is calling (HANDSET represents the  
handset name, X represents the handset number).  
2. To answer the intercom call, press PHONE/FLASH, /SPEA�ER or any  
dialing key (0-9, TONE , or #) on any called handset. Both handsets now  
show Intercom.  
3. To end the intercom call, one party presses OFF/CANCEL, or places the  
handset back in the telephone base or charger. The other party hears 4 beeps.  
Both handsets display Intercom ended.  
NOTES:  
Before the intercom call is answered, you can cancel it by pressing  
If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID  
log, or is on a call, or is out of range, the calling handset shows No answer. Try again.  
OFF/CANCEL.  
Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.  
You can only use one pair of handsets to make intercom calls at a time.  
Answer an incoming call during an intercom call  
If you receive an incoming outside call during an intercom call, there is a  
2-beep call waiting tone.  
• To answer the call, press PHONE/FLASH. The intercom call ends  
automatically. The party on the intercom call hears 4 beeps. Other system  
handsets can also answer the incoming call by pressing PHONE/FLASH.  
• To end the intercom call without answering the incoming call, press  
OFF/CANCEL.  
26  
 
Multiple handset use  
Call transfer using intercom  
Use the intercom feature to transfer an outside call to  
another system handset. You can also share an outside call  
with another system handset. This feature is available only if  
you have 2 or more handsets.  
>Transfer  
Share call  
p
q
To transfer or share an outside call using intercom:  
1. During the call, press MENU/SELECT.  
2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.  
3. Choose the handset(s) you would like to transfer the call to:  
• If you have a 2-handset system, your handset screen shows  
Calling other handset.  
If you have more than 2 handsets, your screen shows INTERCOM TO: Use  
the dialing keys to enter a specific handset number (1-9 for handsets  
1-9, TONE and 0-2 for handsets 10-12, or TONE and # for all  
handsets), or press qCID or pDIR to scroll to the desired handset and  
press MENU/SELECT. Your handset screen shows Calling HANDSET X or  
Calling all handsets.  
4. When the destination handset(s) picks up, your handset shows Intercom  
and the outside call is put on hold. Then you have the following options:  
• You can transfer the call. Press MENU/SELECT twice to select  
>Transfer on the calling handset. Your screen shows Call transferred.  
The other handset automatically connects to the outside call.  
• You can let the other handset join you on the outside call in a  
3-way conversation. Press MENU/SELECT. Press qCID or pDIR to  
highlight >Share call on the calling handset, then press MENU/SELECT.  
• You can end the intercom call and continue the outside call with  
your handset. Press PHONE/FLASH on your handset (the ended  
intercom call party hears 4 beeps), or the other person can press  
OFF/CANCEL on the other system handset.  
27  
 
Multiple handset use  
Push-to-talk (PTT)  
PTT  
You can directly broadcast messages to the speakerphone  
of a group of handsets. Any handset you call can respond by  
pressing the PUSH TO TAL� key to begin 2-way communication.  
• Only one handset can talk at a time. To do so, press and hold  
PUSH TO TAL�.  
• You must release PUSH TO TAL�, so another person can respond.  
• Only one PTT session can be active at a time.  
• While PTT is in use between 2 handsets, other handsets cannot use the  
intercom feature but can access the answering system.  
• When you attempt to place a PTT call to another handset which is  
accessing the answering system or on an intercom call or outside call,  
your handset screen shows Not available at this time.  
Turn PTT on or off  
1. Press PUSH TO TAL� when the handset is not in use. The  
PUSH TO TALK  
PUSH TO TAL� menu displays.  
>PTT On/Off  
p
q
>
2. Press qCID or pDIR to highlight PTT On/Off, then press  
MENU/SELECT.  
>On  
>Off  
, then press  
3. Press qCID or pDIR to choose  
or  
MENU/SELECT.  
NOTE: The handset screen displays No Incoming PTT when PTT is turned off.  
PTT call to a single handset  
1. There are a few ways to begin a PTT call to a single  
PUSH TO TALK  
>Handset  
handset. When the handset is not in use:  
X
p
q
• If you have a 2-handset system, press and hold PUSH  
TO TAL�.  
• If you have more than 2 handsets, press PUSH TO  
TAL�. Then use the dialing keys to enter the destination  
handset number.  
Press and hold  
[PTT] to talk  
-OR-  
Press qCID or pDIR to highlight the destination handset  
number and then press MENU/SELECT or PUSH TO TAL�.  
Your handset screen shows Connecting to HANDSET X... (HANDSET  
represents the handset name, X represents the destination handset  
number) for a few seconds. When the connection is made, both your and  
the destination handset screens display Press and hold [PTT] to talk.  
28  
 
Multiple handset use  
Push-to-talk (PTT)  
2. Press and hold PUSH TO TAL� on your handset. A chirp  
indicates your microphone is on. Speak towards the  
handset. Your voice is broadcast to the destination handset.  
PTT To  
handset: X  
While you are speaking, your handset screen shows  
PTT To handset: X.  
3. Release PUSH TO TAL� after speaking. Both handsets beep once again.  
After the handsets beep, you can press and hold PUSH TO TAL� to  
continue speaking or the destination handset can respond (see Answer a  
PTT call on the next page).  
4. To end the PTT call, press OFF/CANCEL or place the handset in the  
telephone base or charger. The handset screen shows Push to talk Ended  
for a few seconds.  
PTT call to a group of handsets  
When there are multiple handsets registered to the phone system, PTT  
supports one-to-group calls. PTT supports a maximum of one-to-four calls  
when 2 to 5 handsets are registered, and a maximum of one-to-three calls  
when 6 or more handsets are registered. The first 4 registered handsets will be  
able to use this feature. Other handsets can only use PTT for one-to-one calls.  
To call a group of handsets:  
1. You have three ways to call a group of handsets. When the handset is not  
in use:  
• Press and hold PUSH TO TAL� until your handset screen shows  
Connecting to group...  
• Press PUSH TO TAL�. Press qCID or pDIR to choose Group. Press  
MENU/SELECT or press and hold PUSH TO TAL� until your handset  
screen shows Connecting to group...  
• Press PUSH TO TAL�. Press TONE and # (pound key). The screen  
shows Connecting to group...  
When the connection is made, both the caller and the destination parties  
hear a beep. The speakerphones on all other handsets automatically activate.  
2. You need to press and hold PUSH TO TAL� when you want to speak.  
Speak towards the handset. Your voice is broadcast to all eligible handsets.  
3. Release PUSH TO TAL� after speaking.  
4. Any extension can reply (see Answer a PTT call on page 29).  
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no  
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.  
29  
 
Multiple handset use  
Push-to-talk (PTT)  
Answer a PTT call  
You can respond to a PTT call whenever the speakerphone light is off, as  
described below.  
1. When your handset receives a PTT call, the handset beeps and the screen  
shows Press and hold [PTT] to talk.  
2. When the other party is speaking, your speakerphone light is on, and  
your handset shows PTT From HS X To HS X (the first X represents the  
initiating handset number, the second X represents your handset number;  
a maximum of four handset numbers appear).  
3. When your speakerphone light is off (the screen shows  
Press and hold [PTT] to talk), press and hold PUSH TO TAL� on your  
handset. You will hear a chirp. Speak towards the handset.  
• While you are speaking, your handset screen shows PTT To handset: X  
(X represents the handset numbers of one or more destination handsets;  
a maximum of four handset numbers appear).  
• Your voice is broadcast to all destination handsets.  
After speaking, release PUSH TO TAL�. Your handset will beep.  
After the beep, if your speakerphone light is off, you can press and hold  
PUSH TO TAL� to continue speaking, or the destination handset  
can respond.  
Change a one-to-one PTT call to an intercom call  
You can convert a one-to-one PTT session to an intercom call.  
1. When your handset screen shows Press and hold [PTT] to talk, press  
>
MENU/SELECT. The screen shows Intercom.  
2. Press MENU/SELECT. Your handset displays Calling other handset or  
Calling HANDSET X. The destination handset screen briefly shows Push  
to talk Ended and then Other handset is calling or HANDSET X is  
calling. The destination handset rings.  
3. On the destination handset, press PHONE/FLASH or any of the dialing  
keys (0-9, #, or TONE ) to answer the intercom call. Both handsets now  
show Intercom.  
4. To end the intercom call, press OFF/CANCEL or place the handset in the  
telephone base or charger. Both screens show Intercom ended.  
30  
 
Directory  
Push-to-talk (PTT)  
Answer an incoming call during PTT  
When you receive an incoming outside call during PTT, there is an alert tone.  
• During a one-to-one PTT, press PHONE/FLASH on the initiating or  
destination handset. The PTT call ends automatically and the outside call  
is answered.  
• During a one-to-group PTT, press PHONE/FLASH on the initiating handset.  
The PTT call ends automatically and the outside call is answered.  
• During a one-to-group PTT, press PHONE/FLASH on any one of the  
destination handsets and that handset answers the outside call. The PTT  
call continues for the rest of the PTT participants.  
• To leave the PTT call without answering the incoming call, press  
OFF/CANCEL. The telephone continues to ring.  
Make an outgoing call during PTT  
• During a one-to-one PTT, press PHONE/FLASH to get a dial tone. The PTT  
call ends automatically.  
• During a one-to-group PTT, press PHONE/FLASH on the initiating handset.  
The PTT call ends automatically and you get a dial tone.  
• During a one-to-group PTT, press PHONE/FLASH on any one of the  
destination handsets and that handset gets a dial tone. The PTT call  
continues for the rest of the PTT participants.  
End or leave a PTT call  
For one-to-one PTT calls, both initiating and destination handsets can  
end PTT. For PTT calls to a group of handsets, the initiating handset can  
end the PTT call for the group of handsets on the PTT call. If any one of  
the destination handsets leaves the PTT call, the call continues until all  
participants or the initiator hangs up.  
Press OFF/CANCEL or place the handset in the telephone base or charger.  
The handset screen shows Push to talk Ended.  
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no  
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.  
31  
 
Directory  
About the directory  
Shared directory  
The directory is shared by all handsets. Changes made to the  
directory from any handset apply to all.  
Charlie Johnson  
888-883-2445  
p
q
NOTE: Only one handset can review the directory at a time. If another  
handset tries to enter the directory, the screen shows Not available at  
this time.  
Capacity  
The directory can store up to 50 entries, with a maximum of 15  
alphanumeric characters (including spaces) for names and 30 digits for  
telephone numbers. A convenient search feature can help you find and dial  
numbers quickly (page 35).  
If you try to save an entry when there are already 50 entries, the screen  
shows Directory full. You cannot store a new number until you delete one.  
32  
 
Directory  
Create directory entries  
Create a new directory entry  
1. Press MENU/SELECT in idle mode to enter the main menu.  
Answering sys  
>Directory  
2. Press qCID or pDIR to scroll to >Directory, then press  
MENU/SELECT.  
p
q
3. Press qCID or pDIR to highlight >Add contact.  
4. Press MENU/SELECT.  
Review  
5. Use the dialing keys to enter a telephone number (up to 30  
digits) when prompted.  
>Add contact  
p
q
• Press qCID or pDIR to move the cursor to the left  
or right.  
• Press MUTE/DELETE to erase a digit.  
ENTER NUMBER  
888-883-2445  
_
• Press and hold MUTE/DELETE to erase all digits.  
• Press and hold REDIAL/PAUSE to enter a 3-second  
dialing pause (a p appears).  
-OR-  
Copy a number from the redial list by pressing REDIAL/PAUSE then  
qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to locate the  
number. Press MENU/SELECT to copy the number.  
6. Press MENU/SELECT to move on to the name.  
The display shows Number already saved if the number  
is already in the directory. You cannot save the same number twice.  
7. Use the dialing keys to enter a name (up to 15 characters)  
ENTER NAME  
when prompted. Each time you press a key, the character  
on that key appears. Additional key presses produce other  
characters on that key. See the chart on the next page.  
Robert Brown_  
• Press qCID or pDIR to move the cursor to the left  
or right.  
Saved  
• Press 0 to add a space.  
• Press MUTE/DELETE to erase a character.  
• Press and hold MUTE/DELETE to erase all characters.  
Robert Brown  
888-883-2445  
8. Press MENU/SELECT to store your new directory entry.  
There is a confirmation tone and the screen shows Saved.  
To change the entry later, see page 36.  
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as  
lower case letters as shown in the chart on the next page.  
33  
 
Directory  
Create directory entries  
Characters by number of key presses  
Dialing keys  
1
2
3
4
5
6
7
8
9
10  
11  
1
.
-
(
)
*
#
&
/
,
1
2
3
4
5
6
7
8
9
0
*
A
B
E
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
D
G
H
K
N
Q
U
X
i
J
M
L
l
O
R
V
Y
m
S
t
n
p
u
w
o
q
v
x
P
s
z
7
9
T
8
y
W
Z
space  
0
#
Add a predialed telephone number to the directory  
You can save a predialed telephone number to the directory.  
1. Enter the telephone number when in idle mode.  
2. Follow the steps in Edit a directory entry on page 36.  
34  
 
Directory  
Review the directory  
Review directory entries  
1. Press DIRpwhen in idle mode. The summary screen shows briefly and  
then the first entry in the directory shows.  
-OR-  
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll  
to >Directory. Press MENU/SELECT twice.  
2. Press qCID or pDIR to browse through the directory. Entries appear  
alphabetically by the first letter in the name.  
NOTES:  
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone  
number. Press TONE to move towards the end of the telephone number or press # (pound key)  
to move towards the beginning of the telephone number.  
Directory empty appears if there are no directory entries.  
Search by name  
1. Press DIRpin idle mode to show the first listing in the directory.  
2. When an entry appears, press the dialing keys (0-9) to start a name search.  
The directory shows the first name beginning with the first letter associated  
with the dialing key if there is an entry in the directory beginning with that  
letter. Press qCID or pDIR to scroll through the directory.  
3. To see other names starting with the letters on the same dialing key, keep  
pressing the key. The names appear in alphabetical order.  
For example, if you have the names Jennifer, Jessie, �evin and Linda in  
your directory:  
• If you press 5 (J�L) once, you see Jennifer. Press qCID and you  
see Jessie.  
• If you press 5 (J�L) twice, you see �evin.  
• If you press 5 (J�L) three times, you see Linda.  
• If you press 5 (J�L) four times, you see 5 and then the directory entry  
beginning with 5 or the next closest entry after 5.  
• If you press 5 (J�L) five times, you see Jennifer again.  
NOTES:  
If there is no name matching the first letter of the key you press, the directory shows a name  
matching the following letters of the key.  
If you press a key (0-9) and no name starts with any of the letters on that key, the directory  
shows the entry matching the next letter in the directory.  
35  
 
Directory  
Dial, delete or edit directory entries  
To dial, delete or edit a directory entry (name and number), the entry must  
be displayed on the handset. Use Review the directory (page 35) to show  
an entry.  
Display dial  
To dial a displayed number from the directory, press PHONE/FLASH or  
/SPEA�ER.  
Delete a directory entry  
To delete the displayed directory entry, press MUTE/DELETE.  
Robert Brown  
Press MENU/SELECT to confirm. There is a confirmation tone and  
Delete contact?  
the screen shows Contact deleted. You cannot retrieve a  
deleted entry.  
Edit a directory entry  
1. When a directory entry displays, press MENU/SELECT. The screen shows  
EDIT NUMBER along with the phone number to be edited.  
If you only want to edit the name, skip to Step 3.  
Linda Miller  
888-722-7702  
2. To edit the number:  
p
q
• Press the dialing keys to add digits.  
• Press qCID or pDIR to move the cursor to the left  
EDIT NUMBER  
or right.  
888-883-2445_  
• Press MUTE/DELETE to erase a digit.  
• Press and hold MUTE/DELETE to erase all digits.  
• Press and hold REDIAL/PAUSE to add a 3-second pause,  
if desired.  
EDIT NAME  
Robert Brown_  
3. Press MENU/SELECT to save the number. The screen shows  
EDIT NAME along with the name to be edited.  
4. To edit the name:  
• Press the dialing keys to add characters (page 34).  
Robert Brown  
• Press qCID or pDIR to move the cursor to the left  
888-883-2445  
p
q
or right.  
• Press MUTE/DELETE to erase a character.  
• Press and hold MUTE/DELETE to erase all characters.  
5. Press MENU/SELECT. There is a confirmation tone and the screen shows Saved.  
36  
 
Directory  
Speed dial  
The telephone system has 10 speed dial locations  
Robert Brown  
888-883-2445  
(2-9 and 0, location  
1 is reserved for voicemail) where  
p
q
you can store the telephone numbers you wish to dial more  
quickly. You can store up to 30 digits in each location. Speed  
dial assignments can only be selected from the existing  
2
directory entries, with the exception of  
be manually entered. In the directory, speed dial locations  
except for 1 are indicated by their number in the bottom  
1, which must  
Speed dial location  
right hand corner of the entry.  
Assign a speed dial number  
1. When the telephone is idle, press MENU/SELECT.  
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.  
Answering sys  
>Directory  
p
q
4. Press qCID or pDIR to choose your desired speed dial  
location (2-9, 0), then press MENU/SELECT. The screen  
briefly shows Copy from Directory... then enters your  
directory list.  
Add contact  
>Speed dial  
p
q
5. Press qCID or pDIR to scroll to the phone number you  
wish to assign to the selected speed dial location.  
6. Press MENU/SELECT to save the setting and return to the  
>2:Robert Brown  
3:<empty>  
previous menu. There is a confirmation tone.  
p
q
Reassign a speed dial number  
1. When the telephone is idle, press MENU/SELECT.  
Robert Brown  
888-883-2445  
2. Press qCID or pDIR to scroll to >Directory. Press  
p
q
MENU/SELECT.  
2
3. Press qCID or pDIR to scroll to >Speed dial. Press  
MENU/SELECT.  
4. Press qCID or pDIR to choose the location (2-9, 0) you  
wish to reassign, then press MENU/SELECT to show the  
directory entry.  
Copy from  
Directory...  
5. Press MENU/SELECT again.  
6. Scroll to >Change SD and then press MENU/SELECT. The  
screen briefly shows Copy from Directory... then enters  
your directory list.  
Linda Miller  
888-722-7702  
p
q
7. Press qCID or pDIR to scroll to the phone number you  
2
wish to reassign to the selected speed dial location.  
8. Press MENU/SELECT to save the setting and return to the previous menu.  
There is a confirmation tone.  
37  
 
Directory  
Speed dial  
Delete a speed dial number  
1. When the telephone is idle, press MENU/SELECT.  
Linda Miller  
888-722-7702  
2. Press qCID or pDIR to scroll to >Directory. Press  
p
q
MENU/SELECT.  
2
3. Press qCID or pDIR to scroll to >Speed dial. Press  
MENU/SELECT.  
Speed dial  
empty  
4. Press qCID or pDIR to scroll to the location you wish  
to delete the speed dial number from, then press  
MENU/SELECT to show the directory entry.  
5. Press MENU/SELECT again.  
>2:<empty>  
3:<empty>  
6. Scroll to >Clear SD and then press MENU/SELECT to  
delete the displayed speed dial number. There is a  
confirmation tone and the screen shows Speed dial empty  
before returning to the previous menu.  
p
q
Assign your speed dial voicemail number  
See the Set speed dial voicemail number section on page 14 for  
instructions on assigning your speed dial voicemail number.  
Make a call using speed dial  
When in idle mode, press and hold the dialing key (2-9, 0) corresponding to  
the assigned location you wish to call.  
-OR-  
1. Press MENU/SELECT when in idle mode.  
2. Press qCID or pDIR to scroll to >Directory, then press MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Speed dial, then press MENU/SELECT.  
4. Press qCID or pDIR to scroll to the desired location and then press  
PHONE/FLASH or /SPEA�ER.  
Check your voicemail using speed dial  
Press and hold the  
1 key on your handset to dial your voicemail number.  
38  
 
About caller ID  
This product supports caller ID services offered by most telephone service  
providers. Caller ID allows you to see the name, number, date and time of calls.  
The available caller ID information will appear after the first or second ring.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and  
telephone number of the caller before answering the call,  
even while on another call.  
It might be necessary to change your telephone service to  
use this feature. Contact your telephone service provider if:  
CHRISTINE SMITH  
888-883-2445  
• You have both caller ID and call waiting, but as separate  
NEW  
services (you might need to combine these services).  
• You have only caller ID service, or only call waiting service.  
• You don’t subscribe to caller ID or call waiting services.  
10:01AM  
10/15  
There are fees for caller ID services. In addition, services may  
not be available in all areas.  
This product can provide information only if both you and  
the caller are in areas offering caller ID service and if both  
telephone service providers use compatible equipment. The  
time and date, along with the call information, are from the  
telephone service provider.  
Caller ID information might not be available for every incoming  
call. Callers may intentionally block their names and/or telephone numbers.  
To view caller ID log entries with numbers between 16 and 24 digits, you  
must save the entry to the directory (see page 43).  
NOTE: You can use this product with regular caller ID service, or you can use this  
product’s other features without subscribing to caller ID or combined caller ID with call  
waiting service.  
39  
 
Caller ID  
Caller ID history  
How the caller ID history (caller ID log) works  
The telephone stores caller ID information about the  
last 50 incoming calls in the telephone base. Entries  
are stored in reverse chronological order. The phone  
deletes the oldest entry when the log is full to make room  
for new calls. This information is common to all handsets,  
so changes made using any handset are reflected in  
all other handsets. If you answer a call before the  
information appears on the screen, it does not show in the  
caller ID history.  
CHRISTINE SMITH  
888-883-2445  
NEW  
10:01AM  
10/15  
NOTE: Each entry may have up to 24 digits for the phone number and  
15 characters for the name.  
Missed (new) call indicator  
When a handset is in idle mode and has new or missed calls,  
its screen shows XX Missed calls.  
HANDSET  
1
6 Missed calls  
All new or missed entries are counted as missed calls. Each  
time you review a new caller ID log entry (indicated by NEW  
on the handset screen), the number of missed calls decreases  
by one.  
10:01AM  
10/15  
Robert Brown  
888-883-2445  
If you do not want to review the missed calls one by one, but  
still want to keep them in the caller ID history, you can  
press and hold OFF/CANCEL for four seconds when the  
handset is idle. All the entries in the caller ID history become  
NEW  
p
q
10:01AM  
10/15  
old (reviewed already), and the missed calls message goes away.  
40  
 
Caller ID  
Caller ID operation  
Memory match  
If the incoming telephone number matches the last 7 digits  
of a telephone number in your directory, the name that  
appears on the screen matches the corresponding name in  
your directory.  
Chris  
888-883-2445  
For example, if Christine Smith calls, her name appears as  
Chris if this is how you entered it into your directory.  
NEW  
p
q
10:01AM  
10/15  
NOTE: The number shown in the caller ID log will be in the format sent  
by the telephone service provider. The telephone service provider  
usually delivers 10-digit phone numbers (area code plus telephone  
number). If the telephone number of the caller does not match a  
number in your directory, the name will appear as it is delivered by the  
telephone service provider.  
Review the caller ID history  
Review the caller ID history to find out who called, to return the call, or to copy  
the caller’s name and number into your directory. Caller ID log empty appears  
if there are no records in the caller ID log.  
HANDSET  
1
6 Missed calls  
1. When a handset is in idle mode, press qCID to review the  
caller ID history in reverse chronological order starting with  
the most recent call.  
NEW  
10:01AM  
10/15  
-OR-  
qCID  
Review the caller ID history by pressing MENU/SELECT.  
Press qCID or pDIR to scroll to >Caller ID log, then press  
MENU/SELECT twice to select >Review.  
2. Press qCID or DIRpto scroll through the list.  
Directory  
3. Press OFF/CANCEL to exit the caller ID history.  
>Caller ID log  
p
q
You hear a double beep when the list reaches the beginning  
or end of the caller ID log.  
Caller’s name  
Caller’s number  
CHRISTINE SMITH  
Appears if it is a new or  
missed call.  
888-883-2445  
Date of call  
NEW  
p
q
10:01AM  
Time of call  
10/15  
41  
 
Caller ID  
Caller ID operation  
View dialing options  
Although the incoming caller ID log entries have 10 digits (the area code plus  
the seven-digit number), in some areas, you might need to dial only the 7  
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You  
can change and store the number of digits that you dial in the caller ID log.  
While reviewing the caller ID log, press # (pound key)  
883-2445  
1-883-2445  
888-883-2445  
1-888-883-2445  
repeatedly to show different dialing options for local  
and long distance numbers before dialing or saving  
the telephone number in the directory.  
Press #  
Press 1 repeatedly if you need to add or remove 1  
in front of the telephone number before dialing or  
saving it in the directory.  
883-2445  
1-883-2445  
Press 1  
888-883-2445  
1-888-883-2445  
When the number is in the correct format for  
dialing, press PHONE/FLASH or /SPEA�ER to  
call the number.  
To save the number to the directory, see Save a caller ID log entry to the  
directory on the next page.  
Dial a caller ID log entry  
1. When in the caller ID log, press qCID or DIRpto browse.  
2. Press PHONE/FLASH or /SPEA�ER to dial the displayed entry.  
Delete caller ID log entries  
To delete an entry:  
Review  
>Del all calls  
• Press MUTE/DELETE to delete the shown entry.  
To delete all entries:  
p
q
1. Press MENU/SELECT when in idle mode.  
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Del all calls, then press MENU/SELECT.  
4. When the screen shows Delete all calls?, press MENU/SELECT to confirm.  
There is a confirmation tone and the screen returns to the previous menu.  
42  
 
Caller ID  
Caller ID operation  
Save a caller ID log entry to the directory  
1. When in the caller ID log, press qCID or pDIR to browse.  
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.  
3. Use the dialing keys to edit the number.  
• Press qCID or pDIR to move the cursor to the left or right.  
• Press MUTE/DELETE to backspace and erase a digit.  
• Press and hold MUTE/DELETE to erase the entire entry.  
• Press and hold REDIAL/PAUSE to insert a 3-second dialing pause  
(a p appears).  
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.  
Use the dialing keys (page 34) to edit the name.  
• Press qCID or pDIR to move the cursor to the left or right.  
• Press MUTE/DELETE to erase a character.  
• Press and hold MUTE/DELETE to erase all characters.  
• Press # (pound key) to move the last word to the front. For example,  
Johnson Charlie becomes Charlie Johnson when you press  
# (pound key).  
5. Press MENU/SELECT when done. The handset shows Saved.  
NOTES:  
You might need to change how a caller ID number is dialed if the entry does not appear in the  
correct format. Caller ID numbers might appear with an area code that might not be necessary  
for local calls, or without a 1 that might be necessary for long distance calls (see View dialing  
options on page 42).  
If the name you received from the telephone service provider is all in capital letters, the first  
letter of every word remains a capital letter, while other letters become lowercase. However, the  
next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in  
“MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to  
“Van der”.  
If the telephone number from the caller ID information has already been saved in the directory  
under a different name, the new name will overwrite the old one.  
43  
 
Caller ID  
Reasons for missing caller ID information  
There are occasions when other information or no information shows for  
various reasons:  
On-screen message  
Reason  
The caller prefers not to show the phone number.  
PRIVATE NUMBER  
The caller prefers not to show the name.  
PRIVATE NAME  
The caller prefers not to show the phone number and name.  
PRIVATE CALLER  
UNKNOWN NUMBER  
Your telephone service provider cannot determine the  
caller’s number.  
Your telephone service provider cannot determine the  
caller’s name.  
UNKNOWN NAME  
Your telephone service provider cannot determine the caller’s  
name and telephone number.  
UNKNOWN CALLER  
Calls from other countries may also generate this message.  
44  
 
Answering system  
Answering system settings  
Use the answering system menu of a system handset to set  
up the announcement message, turn on or off the answering  
system or message alert tone, activate call screening, or  
change the number of rings, message recording time, or  
remote access code. If you turn off the answering system and  
Play messages  
>Answering sys  
p
q
you change any setting in the answering system setup menu, the answering  
machine automatically turns on again.  
1. When the handset is in idle mode, press MENU/SELECT to enter the  
main menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.  
Announcement  
Your outgoing announcement plays when calls are answered by the  
answering system.  
The telephone has a default outgoing announcement, “Hello. Please leave a  
message after the tone.” You can use this announcement, or record your own.  
You can record an announcement up to 90 seconds. The system does not  
record any announcement shorter than two seconds.  
To play your current outgoing announcement:  
1. When the handset is in idle mode, press MENU/SELECT to enter the main  
menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then  
press MENU/SELECT.  
>
Announcement  
3. Press MENU/SELECT again to select >Announcement.  
Delete all old  
4. Press MENU/SELECT to select >Play annc and play  
p
q
the announcement.  
To record a new outgoing announcement:  
Play annc  
1. When the handset is in idle mode, press MENU/SELECT to  
>Record annc  
enter the main menu.  
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then press  
MENU/SELECT.  
3. Press MENU/SELECT again to select >Announcement.  
4. Scroll to >Record annc and press MENU/SELECT. The system announces,  
“Record after the tone. Press 5 when you are done.”  
5. Facing the handset, record your announcement and press 5 to end  
recording. Your recorded announcement plays.  
To listen to the recorded announcement again, wait after playback is  
completed, then scroll to >Play annc and press MENU/SELECT.  
45  
 
Answering system  
Answering system settings  
To delete your outgoing announcement:  
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.  
3. Press MENU/SELECT again to select >Announcement.  
4. Press MENU/SELECT again to select >Play annc and play the announcement.  
5. While the announcement is playing, press MUTE/DELETE to delete the  
announcement. The system announces “Announcement deleted”.  
When your announcement is deleted, the system answers calls with the  
default announcement described on the previous page. You cannot delete  
the default announcement.  
Answer on/off  
Unless you change it, the answering system is on and ready to record  
messages. You can turn the answering system off, but if you do so, the  
answering system does not answer calls and record incoming messages.  
To turn the answering system on or off:  
Using the telephone base:  
• Press /ANSWER ON to turn the answering system on  
or off. If the answering system is turned on, it announces,  
“Calls will be answered.” If the answering system is turned  
off, it announces, “Calls will not be answered.”  
Play messages  
>Answering sys  
p
q
Using a handset:  
1. When the handset is in idle mode, press MENU/SELECT to  
Record memo  
enter the main menu.  
>Answer ON/OFF  
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then  
press MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then  
ANSWER ON/OFF  
press MENU/SELECT.  
>On  
4. Press qCID or pDIR to highlight >On or >Off, then press  
p
q
MENU/SELECT to save the setting. You hear a confirmation  
tone. Press OFF/CANCEL to cancel.  
When the answering system is on, the handset screen shows ANS ON.  
NOTE: If the answering system is off and there is an incoming call, the system answers  
after 10 rings and announces, “Please enter your remote access code.” For more  
information about remote access codes, see page 57.  
46  
 
Answering system  
Answering system settings  
Call screening  
Use this feature to choose whether incoming messages can be heard over  
the telephone base speaker when they are being recorded. If you turn call  
screening on, you hear the incoming message. While monitoring an incoming  
message, you can answer the call by pressing PHONE/FLASH or /SPEA�ER  
on the handset.  
Play messages  
>Answering sys  
To change the setting:  
p
q
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then  
Answer ON/OFF  
press MENU/SELECT.  
>Ans sys setup  
p
q
3. Press qCID or pDIR to scroll to >Ans sys setup, then  
press MENU/SELECT.  
4. Press MENU/SELECT to select >Call screening.  
>
Call screening  
5. Press qCID or pDIR to choose >On or >Off.  
# of rings  
p
q
6. Press MENU/SELECT to save the setting. You hear a  
confirmation tone. Press OFF/CANCEL to cancel.  
CALL SCREENING  
>On  
NOTE: For more information on call screening, see page 51.  
p
q
Number of rings  
You can set the answering system to answer an incoming call  
after 2, 3, 4, 5, or 6 rings. You can also select toll saver, which  
is explained below. Unless you change it, the answering system  
answers an incoming call after 4 rings.  
Call screening  
># of rings  
p
q
To set the number of rings:  
# OF RINGS  
>4  
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then press  
MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT.  
4. Press qCID or pDIR to scroll to > of rings, then press MENU/SELECT.  
#
47  
 
Answering system  
Answering system settings  
5. Press qCID or pDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.  
Toll saver - the answering system answers a call after 2 rings if you  
have new messages, and after 4 rings when there are no new messages.  
This feature allows you to check for new messages and avoid paying  
long distance charges when calling from out of your local area.  
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.  
Press OFF/CANCEL to cancel.  
NOTES:  
If you subscribe to voicemail service through your telephone service provider, see Answering  
system and voicemail indicators on page 50.  
If you set the number of rings for the answering system as 2 or 3 rings, the caller ID announce  
feature may not have enough time to announce the caller’s full information.  
Remote access code  
To access your answering system remotely from any touch-  
tone phone, you need to enter a two-digit number (00-99).  
Unless you change it, the remote access code is 19.  
Play messages  
>Answering sys  
p
q
To change the remote access code:  
1. When the handset is in idle mode, press MENU/SELECT to  
Answer ON/OFF  
>Ans sys setup  
enter the main menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then  
p
q
press MENU/SELECT.  
3. Press qCID or pDIR to scroll to >Ans sys setup, then  
press MENU/SELECT.  
REMOTE CODE  
19  
4. Press qCID or pDIR to scroll to >Remote code, then press  
MENU/SELECT.  
5. Use the dialing keys to enter a two-digit number. Use  
MUTE/DELETE to backspace and delete a digit.  
6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press  
OFF/CANCEL to cancel.  
48  
 
Answering system  
Answering system settings  
Message alert tone  
When the message alert tone is set to On, and there is at least one new  
message, the telephone base beeps every 10 seconds. Unless you change it,  
the message alert tone is set to off.  
There is no audible alert at the handset.  
To change the setting:  
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.  
2. Press qCID or pDIR to scroll to >Answering sys, then  
Remote code  
press MENU/SELECT.  
>
Msg alert tone  
3. Press qCID or pDIR to scroll to >Ans sys setup, then  
p
q
press MENU/SELECT.  
4. Press qCID or pDIR to scroll to >Msg alert tone, then  
press MENU/SELECT.  
MSG ALERT TONE  
>On  
5. Press qCID or pDIR to choose >On or >Off.  
p
q
6. Press MENU/SELECT to save the setting. You hear a  
confirmation tone. Press OFF/CANCEL to cancel.  
NOTES:  
The message alert tone beeps only if all the conditions below are met:  
- Answering system is on.  
- Message alert tone setting is on.  
- There are new messages.  
To temporarily turn off the message alert tone, see page 52.  
Message recording time  
You can set the recording time allowed for incoming  
messages. The message length is three minutes by default.  
Msg alert tone  
>Recording time  
p
q
To change the setting:  
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
RECORDING TIME  
>3 minutes  
2. Press qCID or pDIR to scroll to >Answering sys, then  
press MENU/SELECT.  
p
q
3. Press qCID or pDIR to scroll to >Ans sys setup, then  
press MENU/SELECT.  
4. Press qCID or pDIR to scroll to >Recording time, then press MENU/SELECT.  
5. Press qCID or pDIR to choose >3 minutes, >2 minutes, or >1 minute, then  
press MENU/SELECT to save the setting. You hear a confirmation tone. Press  
OFF/CANCEL to cancel.  
49  
 
Answering system  
About the answering system  
Answering system and voicemail indicators  
Your telephone has separate indicators for two different types of voice  
messages: those left on its built-in digital answering system  
HANDSET  
1
and those left at your telephone service provider’s voicemail  
1 New message  
(fees may apply). Your telephone’s built-in digital answering  
system messages and voicemail messages are separate.  
Each alerts you to new messages differently.  
ANS ON  
10:01AM  
10/15  
• If  
and XX New messages show on the handset  
and the message window on the telephone base  
flashes, there are new messages in the built-in  
answering system. To listen to messages recorded on  
your digital  
answering system, press  
on the telephone base (page 53).  
• If and New voicemail display on the handset, your telephone service  
/PLAY/STOP  
provider is indicating that it has new voicemail for you. To listen to  
your voicemail, you typically dial an access number provided by your  
telephone service provider, followed by a security code or PIN.  
Some telephone service providers bundle or combine multiple services  
like voicemail and call waiting, so you may not be aware that you have  
voicemail. To check what services you have and how to access them,  
contact your telephone service provider.  
To use your voicemail service rather than your answering system, turn off  
your answering system. To use your answering system rather than your  
voicemail service, contact your telephone service provider to deactivate  
your voicemail service.  
NOTE: After reviewing all new messages, the number of old messages appears on the  
message window.  
Using the answering machine and voicemail together  
You can also use your telephone answering system and voicemail together  
by setting your built-in answering system to answer before voicemail  
answers as described below. To learn how to program your voicemail  
settings, contact your telephone service provider. Then, if you are on a call,  
or if the answering system is busy recording a message and you receive  
another call, the second caller can leave a voicemail message.  
Set your answering system to answer calls at least 2 rings earlier than your  
voicemail is set to answer. For example, if your voicemail answers after 6  
rings, set your answering system to answer after 4 rings. Some voicemail  
providers may program the delay before answering calls in seconds instead  
of rings. In this case, allow 6 seconds per ring when determining the  
appropriate setting.  
50  
 
Answering system  
About the answering system  
Message capacity  
The answering system can record up to 99 messages, depending on the length  
of each message. Individual messages can be up to three minutes, and the  
maximum recording time is approximately 14 minutes. The actual recording  
time depends on individual message characteristics. Messages remain available  
for replay until you delete them.  
When there are new messages (including memos) on the answering system,  
the number of messages stored flashes in the message counter.  
If the answering system has less than three minutes of recording time left, it  
announces, “Less than three minutes to record,” before message playback at  
the handset or the telephone base. Rec mem low displays on the handset  
screen in idle mode. When you turn on the answering system at the telephone  
base, it announces, “Calls will be answered. Less than three minutes to record.”  
If the memory is full, the answering system announces, “Memory is full,” before  
message playback. The handset screen displays Rec mem full in idle mode  
and the number of messages and F flash alternately in the message counter at  
the telephone base. Once the memory is full, you cannot turn the answering  
system back on if it has been turned off, nor can you record new messages  
until old ones have been deleted. Memory full displays if you want to turn on  
the answering system on the handset but there is no memory.  
Voice prompts  
The system provides voice prompts to guide you through the setup procedures  
at the telephone base, message playback, remote access and recording  
outgoing announcements.  
Call screening at the telephone base  
If the answering system and call screening are on, the announcement and the  
incoming message broadcast at the telephone base when a call is answered at  
the telephone base.  
You can turn call screening on or off using the handset (see page 47). When  
call screening is off, you can temporarily turn on call screening by pressing  
p/VOL on the telephone base. Call screening will be off for the next  
incoming call.  
If call screening is on and you want to silence the telephone base while it is  
recording messages, press  
/PLAY/STOP.  
51  
 
Answering system  
About the answering system  
Call screening at the handset  
If the answering system is on, you can hear the announcement and the  
incoming message with the handset when a call is answered by the answering  
system. While a message is being recorded, the handset shows To screen call,  
press [SELECT]. Press MENU/SELECT to screen the call.  
Call intercept  
While screening a call, you can stop recording and speak to the caller by  
pressing PHONE/FLASH on the handset.  
Base ringer  
Press q/VOL/pon the telephone base to adjust the ringer volume when  
the telephone is not in use.  
You hear a sample of the ringer while adjusting the volume. The telephone  
base announces, “Base ringer is off,” when you set the volume to 0.  
Temporarily turning off the message alert tone  
If the new message alert tone is turned on, the telephone base beeps every  
10 seconds when there are new or missed messages. Pressing any telephone  
base key (except /HANDSET LOCATOR) temporarily silences the message  
alert tone.  
If you press X/DELETE when in idle mode to temporarily turn off the  
message alert tone, there is a voice prompt directing you to press X/DELETE  
again to delete all old messages. The message alert tone is temporarily off.  
Only press X/DELETE a second time if you wish to erase all old messages in  
your answering system.  
The message alert tone resumes when you receive another message.  
52  
 
Answering system  
Message playback  
If you have new messages, you hear only the new messages in chronological  
order. If there are no new messages, the system plays back all the messages  
(in chronological order).  
When playback begins, the total number of messages is announced. Before  
each message, you hear the day and time of the recording. If the date and time  
are not set, you hear, “Time and date not set,” before playback. After the last  
message, you hear, “End of messages.” If the recording time is less than three  
minutes, you hear, “Less than three minutes to record,” (see Message capacity  
on page 51).  
>Play messages  
To listen to messages at the telephone base:  
Answering sys  
p
q
Press  
/PLAY/STOP on the telephone base to listen to the  
messages. The system announces the number of messages,  
then begins playback. Press  
message playback.  
/PLAY/STOP again to end the  
>Play new msgs  
Play old msgs  
To listen to messages on a cordless handset:  
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
2. Press MENU/SELECT again to select >Play messages.  
3 New messages  
• If there are new and old messages, press qCID or pDIR  
to select >Play new msgs or >Play old msgs, then press  
MENU/SELECT.  
ANS ON  
10:01AM  
10/15  
If there are only new or only old messages, they will play  
automatically.  
Charlie Johnson  
4-Repeat 6-Skip  
The system announces the number of messages, then begins  
playback. The message sequence is shown on the handset  
screen. If there are no recorded messages, the handset  
ANS ON  
MSG#  
1/3  
10:01AM  
screen shows No message and you hear, “You have no message.”  
Options during playback  
When a message is playing, you can adjust the playback volume, skip, repeat or  
delete the message.  
When messages are playing on the telephone base:  
Press q/VOL/pto adjust the message playback volume.  
Press /S�IP to skip to the next message.  
Press /REPEAT to repeat the message. Press twice to hear the  
previous message.  
Press X/DELETE to delete the message.  
Press  
/PLAY/STOP to stop the playback.  
53  
 
Answering system  
Message playback  
When messages are playing on the handset:  
Press PHONE/FLASH to stop playback. The screen shows Call back?, then  
press MENU/SELECT, PHONE/FLASH, or /SPEA�ER to call back the  
caller if the caller’s number is available. If the dialing format used is not  
correct, then use the option below to choose the correct dialing format  
before calling back the caller.  
Press MENU/SELECT to pause playback and show the caller ID information  
if available. From here, you can press OFF/CANCEL to resume playback,  
press # (pound key) to show different dialing options (page 42), or press  
PHONE/FLASH or /SPEA�ER to call back the caller. If you do not call  
back within 10 seconds, message playback resumes automatically.  
Press qCID/VOLUME or pDIR/VOLUME to adjust the message playback volume.  
Press EQ  
to adjust the message playback audio quality.  
Press 6 to skip to the next message.  
Press 4 to repeat the message. Press twice to hear the previous message.  
Press MUTE/DELETE to delete the message.  
Press 5 to stop the playback.  
Press /SPEA�ER to switch between speakerphone mode and handset mode.  
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .  
Delete all old messages  
You can only delete old (reviewed) messages. You cannot delete new messages  
until you review them. You cannot retrieve deleted messages.  
Announcement  
To delete all old messages on the telephone base:  
>Delete all old  
1. When the telephone is idle, press X/DELETE. The system  
p
q
announces, “To delete all old messages, press  
DELETE again.”  
Delete all  
2. Press X/DELETE again. The system announces, “All old  
old messages?  
messages deleted.”  
To delete all old messages on the handset:  
1. Press MENU/SELECT when in idle mode to enter the  
main menu.  
Deleting...  
2. Press qCID or pDIR to scroll to >Answering sys. Press  
MENU/SELECT.  
3. Press qCID or pDIR to highlight Delete all old, then press  
MENU/SELECT. The screen shows Delete all old messages?  
4. Press MENU/SELECT again to confirm. The screen displays Deleting... then  
All old msgs deleted! There is a confirmation tone.  
54  
 
Answering system  
Recording and playing memos  
Memos are messages you record at a handset. You can play back and delete  
them like incoming messages. You can record a memo as a reminder to  
yourself, or leave a message for others who use the answering system.  
Record a memo  
1. When the handset is in idle mode, press MENU/SELECT to  
Play messages  
enter the main menu.  
>Answering sys  
2. Press qCID or pDIR to scroll to >Answering sys. Press  
p
q
MENU/SELECT.  
3. Press qCID or pDIR to highlight Record memo, then press  
Delete all old  
MENU/SELECT. The system announces, “Record after the  
tone. Press 5 when you are done.” You can record a memo  
for up to four minutes.  
>Record memo  
p
q
4. Speak facing the handset to record a memo.  
5. Press 5 to stop recording. The system announces,  
“Recorded.” The system does not save memos shorter than  
two seconds.  
Record memo...  
5-Stop  
Play back a memo  
Play memos the same way as messages. See Message playback on page 53.  
55  
 
Answering system  
Base message counter displays  
The base message counter shows the total number of answering system  
messages. See the table below for other message counter displays.  
Message counter displays  
No messages.  
0
You need to set the clock (page 12).  
0 (flashing)  
Total number of old messages and memos, or message  
number currently playing during old message playback.  
1-99  
Total number of messages and memos. The number  
1-99 (flashing)  
flashes when there are new or missed messages.  
After a power failure, the number in the message counter  
flashes to indicate that you need to set the clock.  
Memory is full. You must delete some messages before  
1-99 & F (alternating)  
recording new messages.  
The system is answering a call, or someone is trying to  
reach it remotely.  
--  
The system is in program mode.  
Shows for two seconds while adjusting the telephone  
base ringer volume.  
0-6  
Shows for two seconds while adjusting the telephone  
base speaker volume.  
1-8  
56  
 
Answering system  
Remote access  
You can reach your answering system remotely by dialing your home  
telephone number from any touch-tone telephone.  
To remotely reach your answering system:  
1. Dial your telephone number from any touch-tone telephone.  
2. When the system answers, enter the two-digit remote access code (19 is  
the default code. See page 48 to change it).  
• The system automatically announces the number of new or old  
messages (if any), and then begins to play them.  
3. You can also enter the following remote commands:  
Remote commands  
Press to listen to all messages.  
1
2
3
33  
4
44  
5
*5  
6
*7  
8
0
Press to listen to new messages only.  
Press to delete the current message (during playback).  
Press twice to delete all old messages.  
Press to repeat the current message (during playback).  
Press twice to listen to the previous message.  
Press to stop any operation (including recording).  
Press to listen to a list of remote commands.  
Press to skip to the next message (during playback).  
Press to record a new announcement.  
Press to end remote access (the call will be terminated).  
Press to turn the answering system on or off.  
4. Hang up or press 8 to end the call and save all undeleted messages.  
57  
 
Answering system  
Remote access  
Cut out and carry the remote access wallet card at the back of this user’s  
manual for quick reference.  
NOTES:  
If you do not enter a valid remote access code, the system answers the call automatically.  
If you pause for more than four seconds during remote access, you hear a help menu listing all  
features and commands. If there is no command for another 20 seconds, the call  
ends automatically.  
If the memory is full, the answering system answers after 10 rings and announces, “Memory is  
full. Enter the remote access code.” Enter your remote access code to access the messages and  
announcements.  
58  
 
Appendix  
Adding and registering handsets/headsets  
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model  
CL80101, sold separately) or up to 10 cordless handsets and 2 cordless  
headsets (sold separately). Visit www.telephones.att.com/headsets  
for a list of compatible DECT 6.0 cordless headsets. Each new handset or  
headset must be registered to the telephone base before use. You must  
register each handset or headset separately.  
To register a cordless headset to this telephone system, please refer to the  
user’s manual of the cordless headset for more details. To register a cordless  
handset, see below.  
The handsets provided within your product box are already registered as  
HANDSET 1 and so forth. Additional handsets are assigned numbers in the  
sequential order they are registered (up to HANDSET 12).  
Register a handset to your telephone base  
1. Before you begin registration, make sure the handset is  
To register,  
out of the telephone base or charger and shows To register,  
see manual.  
see manual.  
2. Put the handset you wish to register on the telephone  
base cradle.  
Registering...  
3. The screen shows Registering... Please wait and the  
Please wait  
IN USE light turns on. It takes up to 90 seconds to  
complete registration. Then HANDSET X Registered  
appears on the screen, with HANDSET being the handset  
name and X being the handset number (1-12). The  
handset beeps and the IN USE light turns off. The handset  
is now registered with the telephone base.  
HANDSET X  
Registered  
If registration fails, the system will automatically  
try to register again. If registration fails after  
the third try, Registration failed appears on  
the screen for a few seconds, and then To  
register, see manual. This may take up to five  
minutes to occur. Please start again from  
Step 1 above.  
For registration, put the handset  
on the telephone base, not the  
handset charger.  
59  
 
Appendix  
Deregistering handsets  
You may need to deregister your handsets if:  
• You have 12 registered handsets and need to replace a handset.  
-OR-  
• You wish to change the designated handset number of your registered  
handsets.  
You must first deregister ALL the handsets, and then register each handset  
you wish to use again, one at a time.  
Please read carefully through all the instructions on this page before  
beginning the deregistration process.  
Deregister all handsets from your telephone base  
1. Make sure that all handsets are out of the telephone  
base and chargers before you begin deregistration.  
2. Press and hold /HANDSET LOCATOR on the telephone  
base for about 10 seconds (until the IN USE light starts to  
flash), then release the /HANDSET LOCATOR button.  
3. Immediately press /HANDSET LOCATOR while the  
IN USE light is still flashing. (The light flashes for about  
seven seconds. If the light stops flashing, start again with Step 1 above.)  
4. It takes up to 10 seconds to complete the deregistration process. Wait  
for the cordless handset screen to display To register, see manual before  
registering the handset again.  
5. To register the handset(s) to the telephone base again, follow the  
registration instructions on the previous page.  
NOTES:  
If the deregistration process is not successful, you might need to reset the system and try again.  
To reset, unplug the power from the telephone base and plug it back in.  
You cannot deregister the handset(s) if any other system handset is in use.  
Even if the battery is depleted, you can still deregister the handsets by following the  
steps above. After the handset is charged for at least 10 minutes, the screen shows  
To register, see manual.  
60  
 
Appendix  
Alert tones and lights  
Screen icons  
Battery status - battery is charging (animated display).  
Battery status - low battery (flashing); place handset in  
telephone base or charger to recharge.  
NEW  
MUTE  
10:21AM  
ANS ON  
MSG #  
1/2  
Speakerphone - the speakerphone is in use.  
Ringer off - the handset ringer is off.  
New voicemail - you have new voicemail from your  
telephone service provider.  
Answering system on - the answering system is turned on  
to answer calls.  
ANS ON  
Message - new message in the built-in answering system.  
New caller ID log - new or missed calls.  
NEW  
MUTE - the handset microphone is off.  
MUTE  
MSG #  
Message counter - number of message playing/total  
number of messages.  
1/2  
Handset alert tones  
1 short beep  
1 long beep  
2 short beeps  
Tone of each key press, if key tone is turned on.  
Indication to begin recording a message, memo or announcement.  
You are pressing qCID or pDIR on a cordless handset when the  
volume is already at its highest or lowest setting.  
-OR-  
Call waiting tone.  
-OR-  
Error tone.  
Confirmation tone  
(3 rising tones)  
The system has completed the command successfully.  
4 beeps  
The other party has ended your intercom call.  
-OR-  
The handset has gone out of range from the base during a call.  
4 short beeps  
Low battery warning.  
Telephone base tones  
Beeps every 10 seconds  
Fast ringer tone  
Message alert.  
You are setting the ringer volume by pressing the q/VOL/pkeys  
on the telephone base.  
Long beep  
Indicates the start of message recording during call screening or  
the end of a message playback session.  
4 short beeps  
Registration failure tone.  
61  
 
Appendix  
Alert tones and lights  
Lights  
/ANSWER ON  
On when the answering  
system is on.  
IN USE  
On when the handset is in use, or when the answering system is  
answering an incoming call.  
On when a handset is being registered.  
Flashes when there is an incoming call or when handsets are  
being deregistered.  
Flashes when another telephone is in use on the same line.  
CHARGE  
On when the  
handset is charging  
in the telephone  
base or charger.  
Lighted display  
Lighted key pad  
/SPEA�ER  
On when the  
speakerphone is on.  
62  
 
Appendix  
Handset display screen messages  
Screen display messages  
There are no entries in the caller ID history.  
Caller ID log empty  
You have transferred an outside call to another cordless handset.  
Call  
transferred  
The handset is calling another handset (for intercom calls).  
The handset is transferring an outside call to another handset.  
Calling  
HANDSET X (for systems  
with 3 or more handsets)  
The handset is calling the other handset (for intercom calls).  
The handset is transferring an outside call to the other handset.  
Calling other  
handset (for systems  
with 2 handsets)  
The caller ID announce features has been turned on or off on  
all handsets and the telephone base.  
CID Annc ON/OFF on  
all HS and BS  
A directory entry is deleted.  
There are no directory entries.  
Contact deleted  
Directory empty  
Directory full  
The directory is full. You cannot save any new entries unless  
you delete some current entries.  
You have just ended a call.  
Ended  
Another system handset is calling.  
HANDSET X  
is calling (for systems  
with 3 or more handsets)  
There is a call coming in.  
Incoming call  
Intercom  
The handset is on an intercom call.  
The intercom call has just ended.  
Intercom ended  
You have started the intercom process, and need to enter the  
number of the handset you wish to call.  
INTERCOM TO:  
(for systems with 3 or more  
handsets)  
An extension phone, or one of the handsets is in use.  
The battery is low. You should charge the battery.  
Mute is off so the other party can hear your voice.  
The microphone is off. The other party cannot hear you.  
Line in use  
Low battery  
Microphone ON  
Muted  
There are new voicemail messages from your telephone  
service provider.  
New voicemail  
The handset in the charger has no battery installed.  
No battery  
The incoming PTT function is turned off. The handset will not  
receive PTT calls.  
No Incoming PTT  
There is no telephone line connection.  
No line  
The handset(s) you are trying to transfer a call to is out of  
range, off hook, or has no power.  
No answer.  
Try again.  
63  
 
Appendix  
Handset display screen messages  
Screen display messages  
The telephone number you have entered is already in the  
directory.  
Number already  
saved  
Someone else is already using the directory or caller ID history.  
Not available  
at this time  
The other handset is calling.  
Other handset  
is calling  
(for systems with 2 handsets)  
The telephone base has lost power, or the handset is out  
of range.  
Out of range OR  
No pwr at base  
The cordless handset is paged by the telephone base.  
The handset is on a call.  
** Paging **  
Phone  
The battery is very low. The handset should be charged.  
The system recording time is full.  
Place in charger  
Rec mem full  
Rec mem low  
The system recording time is low.  
The handset is registering to the telephone base.  
Registering...  
Please wait  
The handset registration is not successful.  
The ringer is turned off.  
Registration failed  
Ringer off  
Ringer muted  
Saved  
The ringer is off temporarily while the handset is ringing.  
An entry has been successfully saved in the directory.  
The handset speakerphone is in use.  
Speaker  
Screen display before handset registration.  
To register,  
see manual.  
Press MENU/SELECT to activate call screening.  
To screen call,  
press [SELECT]  
You have started transferring a call, and need to enter the  
desired handset number or choose all handsets.  
TRANSFER TO:  
(for systems with 3 or more  
handsets)  
Failed phone call (the telephone line is in use).  
Unable to call.  
Line in use  
You try to join a call when there are already 4 handsets on that call.  
Unable to call.  
Try again  
You try to make an outside call when another handset is  
transferring a call with the intercom feature.  
There are new calls in the caller ID history.  
XX Missed calls  
XX New messages  
There are new messages in the answering system.  
64  
 
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For  
Customer Service, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
My telephone doesn’t work at all.  
• Make sure the power cord is securely plugged in.  
• Make sure you plug the battery connector securely into the cordless handset.  
• Make sure you plug the telephone line cord securely and firmly into the  
telephone base and the telephone wall jack.  
• Charge the battery in the cordless handset for at least 10 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
• If the battery is depleted, it might take approximately 30 minutes to  
charge the handset before it shows Low battery. See page 6 for details.  
• Reset the telephone base. Unplug the electrical power. Wait for  
approximately 15 seconds, then plug it back in. Allow up to one minute for  
the cordless handset and telephone base to reset.  
• You may need to purchase a new battery. Please refer to  
Battery installation and charging in this user’s manual on pages 6-7.  
I cannot get a dial tone.  
• Try all the suggestions above.  
• Move the cordless handset closer to the telephone base. You might have  
moved out of range.  
• If the previous suggestions do not work, disconnect the telephone base  
from the telephone jack and connect to a different phone. If there is no  
dial tone on that phone either, the problem is in your wiring or telephone  
service. Contact your telephone service provider.  
• Your line cord might be defective. Try installing a new line cord.  
I cannot dial out.  
• Try all the suggestions above.  
• Make sure you have a dial tone before dialing. The cordless handset might  
take a second or two to find the telephone base and produce a dial tone.  
This is normal. Wait an extra second before dialing.  
• Eliminate any background noise. Noise from a television, radio or other  
appliances might cause the phone to not dial out properly. If you cannot  
eliminate the background noise, first try muting the cordless handset  
before dialing, or dialing from another room with less background noise.  
• If other phones in your home are having the same problem, contact your  
telephone service provider (charges might apply).  
65  
 
Appendix  
Troubleshooting  
My cordless handset isn’t performing normally.  
• Make sure you plug the power cord securely into the telephone base. Plug the  
power adapter into a different, working electrical outlet without a wall switch.  
• Move the cordless handset closer to the telephone base. You might have  
moved out of range.  
• Reset the telephone base. Unplug the electrical power. Wait for 15  
seconds then plug it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
• Other electronic products such as HAM radios and other DECT phones can  
cause interference with your cordless phone. Try installing your phone as  
far away as possible from these types of electronic devices.  
Out of range OR No pwr at base appears on my cordless handset.  
• Ensure you plug the telephone base in properly and the power is on.  
• Place the cordless handset in the telephone base for one minute to allow  
the cordless handset and base to synchronize.  
• Move the cordless handset closer to the telephone base. You might have  
moved out of range.  
• Reset the telephone base. Unplug the electrical power. Wait for 15  
seconds then plug it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
• Other electronic products such as HAM radios and other DECT phones can  
cause interference with your cordless phone. Try installing your phone as  
far away as possible from these types of electronic devices.  
The batteries do not hold a charge.  
• If the cordless handset is in the telephone base or charger and the charge  
light is not on, refer to The charge light is off (page 69).  
• Charge the battery in the cordless handset for at least 10 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
• If the battery is depleted, it might take approximately 30 minutes to  
charge the handset before it shows Low battery. Refer to the table on  
page 6 for details.  
• You might need to purchase a new battery. Please refer to Battery  
installation and charging in this user’s manual on pages 6-7.  
66  
Appendix  
Troubleshooting  
I get noise, static, or weak signals even when I’m near the telephone base.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber  
line) through your telephone line, you must install a DSL filter between the  
telephone line cord and the telephone wall jack (see page 5). The filter  
prevents noise and caller ID problems as a result of DSL interference. Please  
contact your DSL service provider for more information about DSL filters.  
• You may be able to improve the performance of your cordless phone  
by installing your new telephone base as far as possible from any other  
existing cordless telephone system that may already be installed.  
• Other electronic products such as HAM radios and other DECT phones can  
cause interference with your cordless phone. Try installing your phone as  
far away as possible from these types of electronic devices.  
• Do not install this phone near a microwave oven or on the same electrical  
outlet. You might experience decreased performance while the microwave  
oven is operating.  
• If you plug your phone in with a modem or a surge protector, plug the  
phone (or modem/surge protector) into a different location. If this does  
not solve the problem, relocate your phone or modem farther apart from  
one another, or use a different surge protector.  
• Move your phone to a higher location. The phone might have better  
reception in a high area.  
• If other phones in your home are having the same problem, contact your  
telephone service provider (charges may apply).  
I experience poor sound quality when using the speakerphone.  
• For increased sound quality while using the speakerphone, place the  
handset on a flat surface with the dial pad facing up.  
I hear other calls while using my phone.  
• Disconnect the telephone base from the telephone jack, and plug in  
a different telephone. If you still hear other calls, call your telephone  
service provider.  
My cordless handset does not ring when I receive a call.  
• Make sure that the ringer is not off. Refer to Ringer volume on page 11 in  
this user’s manual.  
• Make sure you plug in the telephone line cord securely into the telephone  
base and the telephone jack. Make sure you plug in the power cord securely.  
• The cordless handset may be too far from the telephone base.  
67  
Appendix  
Troubleshooting  
• Charge the battery in the cordless handset for at least 10 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
• You may have too many extension phones on your telephone line to  
allow all of them to ring simultaneously. Try unplugging some of the  
other phones.  
• The layout of your home or office might be limiting the operating range.  
Try moving the telephone base to another location, preferably to a  
higher location.  
• If other phones in your home are having the same problem, contact your  
telephone service provider (charges might apply).  
• Test a working phone at the phone jack. If another phone has the same  
problem, contact your telephone service provider (charges might apply).  
• Other electronic products can cause interference with your cordless  
phone. Try installing your phone as far away as possible from electronic  
devices such as television sets, VCRs, or other cordless telephones.  
• Completely remove the battery. Install the battery again and place the  
cordless handset into the telephone base. Wait for the cordless handset to  
reestablish its connection with the telephone base. Allow up to one minute  
for this to take place.  
• Your line cord might be defective. Try installing a new line cord.  
My calls cut in and out while I’m using my cordless handset.  
• Other electronic products such as HAM radios and other DECT phones can  
cause interference with your cordless phone. Try installing your phone as  
far away as possible from these types of electronic devices.  
• Do not install this phone near a microwave oven or on the same electrical  
outlet. You might experience decreased performance while the microwave  
oven is operating.  
• If you plug your phone in with a modem or surge protector, plug the  
phone (or modem/surge protector) into a different location. If this does  
not solve the problem, relocate your phone or modem farther apart from  
one another, or use a different surge protector.  
• Move your telephone base to a higher location. The phone might have  
better reception when installed in a high area.  
• If other phones in your home are having the same problem, contact your  
telephone service provider (charges may apply).  
68  
Appendix  
Troubleshooting  
The charge light is off.  
• Make sure you plug the power and line cords in correctly and securely.  
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow  
up to one minute for the cordless handset and telephone base to reset.  
• Clean the cordless handset, charger and telephone base charging contacts  
each month with a pencil eraser or cloth.  
• The battery may not be connected to the handset or is missing  
completely. Ensure that the battery is installed properly.  
My caller ID isn’t working.  
• Caller ID is a subscription service. You must subscribe to this service from  
your telephone service provider for this feature to work on your phone.  
• The caller may not be calling from an area which supports caller ID.  
• Both your and your caller’s telephone service providers must use caller ID  
compatible equipment.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)  
through your telephone line, you must install a DSL filter between the  
telephone line cord and the telephone wall jack (page 5). The filter prevents  
noise and caller ID problems resulting from DSL interference. Please contact  
your DSL service provider for more information about DSL filters.  
System does not receive caller ID when on a call.  
• Make sure you subscribe to caller ID with call waiting features from your  
telephone service provider. Caller ID features works only if both you and  
the caller are in areas offering caller ID service, and if both telephone  
service providers use compatible equipment.  
Incomplete messages.  
• If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after the maximum recording time you have  
set.  
• If the caller pauses for longer than seven seconds, the system stops  
recording and disconnects the call.  
• If the system’s memory becomes full during a message, the system stops  
recording and disconnects the call.  
• If the caller’s voice is very soft, the system may stop recording and disconnect the  
call.  
Difficulty hearing messages.  
• Press VOL/pto increase the telephone base speaker volume.  
• Press pDIR/VOLUME to adjust the message playback volume on a handset.  
69  
Appendix  
Troubleshooting  
System does not answer after the correct number of rings.  
• Make sure that the answering system is on. ANS ON should show on the  
handset and the /ANSWER ON light on the telephone base should be on.  
• If toll saver is activated, the number of rings changes to 2 when you have  
new messages stored (pages 47-47).  
• If the memory is full or the system is off, the system will answer after 10 rings.  
• In some cases, the answering system is affected by the ringing system used  
by your telephone service provider.  
• If you subscribe to voicemail service, change the number of rings so  
that your answering system answers before your voicemail answers  
(pages 46-47). To determine how many rings activate your voicemail,  
contact your telephone service provider.  
• If there is a fax machine connected to the same telephone line, try  
disconnecting the fax machine. If that solves the problem, consult your  
fax machine documentation for information on compatibility with  
answering systems.  
System does not respond to remote commands.  
• Make sure to enter your remote access code correctly (page 48).  
• Make sure you are calling from a touch-tone phone. When you dial a  
number, you should hear tones. If you hear clicks, the phone is not a  
touch-tone telephone and cannot activate the answering system.  
• The answering system may not detect the remote access code while your  
announcement is playing. Try waiting until the announcement is over  
before entering the code.  
• There may be interference on the phone line you are using. Press dialing  
keys firmly.  
System does not record messages.  
• Make sure the answering system is on. ANS ON should show on the  
handset and the /ANSWER ON light on the telephone base should be on.  
• Make sure the memory of the answering system is not full.  
• If you subscribe to voicemail service, change the number of rings so  
that your answering system answers before your voicemail answers  
(pages 46-47). To determine how many rings activate your voicemail,  
contact your telephone service provider.  
• If there is a fax machine connected to the same telephone line, try  
disconnecting the fax machine. If that solves the problem, consult your  
fax machine documentation for information on compatibility with  
answering systems.  
70  
Appendix  
Troubleshooting  
System announces, “Time and day not set.”  
• You need to reset the system clock (page 12).  
Outgoing announcement is not clear.  
• When you record your announcement, make sure you speak in a normal  
tone of voice, about 9 inches from the handset.  
• Make sure there is no background noise (TV, music, etc.) while recording.  
New voicemail and  
Your telephone has both a built-in answering system and voicemail  
indicator. If New voicemail and appear on the handset display, then  
show on the handset display, and I don’t know why.  
your telephone has received a signal from your telephone service provider  
that you have a voicemail message waiting for you to retrieve from them.  
Contact your telephone service provider for more information on how to  
access your voicemail.  
I cannot retrieve voicemail messages.  
Your telephone has both a built-in answering system and voicemail  
indicator. They are independent features and each alerts you to new  
messages differently (page 50). If you subscribe to voicemail service from  
your telephone service provider, contact your telephone service provider  
for more information on how to access your voicemail.  
I’ve set my LCD language to Spanish or French and I don’t know how to  
change it back to English.  
• Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys.  
You hear a confirmation tone.  
I subscribe to a nontraditional telephone service that uses my computer  
to establish connections, and my telephone doesn’t work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your nontraditional  
telephone service.  
• Make sure to plug your USB telephone adapter into a dedicated USB  
port on your computer. Do not plug it into a multiple port USB hub (USB  
splitter) that is not powered.  
• In a few rare instances, the USB port on your computer may not have  
enough power. Try using a USB hub with its own external power supply.  
• If you are using a firewall, it may prevent access to your nontraditional  
telephone service provider. Contact your service provider for more information.  
71  
 
Appendix  
Troubleshooting  
Common cure for electronic equipment.  
If the telephone does not seem to be responding normally, try putting the  
cordless handset in the telephone base or charger. If it does not fix the  
problem, do the following (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the cordless handset battery.  
3. Wait a few minutes.  
4. Connect power to the telephone base.  
5. Completely remove the battery. Replace the battery and place the  
cordless handset into the telephone base or charger.  
6. Wait for the cordless handset to reestablish its connection with the  
telephone base. Allow up to one minute for this to take place.  
72  
 
Appendix  
Maintenance  
Taking care of your telephone  
• Your cordless telephone contains sophisticated electronic parts, so you  
must treat it with care.  
• Avoid rough treatment.  
• Place the handset down gently.  
• Save the original packing materials to protect your telephone if you ever  
need to ship it.  
Avoid water  
• You can damage your telephone if it gets wet. Do not use the handset in  
the rain, or handle it with wet hands. Do not install the telephone base  
near a sink, bathtub or shower.  
Electrical storms  
• Electrical storms can sometimes cause power surges harmful to electronic  
equipment. For your own safety, take caution when using electric  
appliances during storms.  
Cleaning your telephone  
• Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water  
or mild soap.  
• Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL  
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull  
the unit out by the unplugged cords.  
73  
 
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may  
appear in this user’s manual. Always follow basic safety precautions when using this  
product to reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric  
shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark  
may be created when the adapter is plugged into the power outlet, or when the handset is  
replaced in its cradle. This is a common event associated with the closing of any electrical  
circuit. The user should not plug the phone into a power outlet, and should not put a charged  
handset into the cradle, if the phone is located in an environment containing concentrations  
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such  
an environment could create a fire or explosion. Such environments might include: medical  
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline  
vapors; etc.); a leak of natural gas; etc.  
Do not use this product near water, or when you are wet. For example, do not use it in a  
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.  
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any  
liquid, unplug any line or power cord immediately. Do not plug the product back in until it  
has dried thoroughly.  
Install this product in a protected location where no one can trip over any line or power  
cords. Protect cords from damage or abrasion.  
If this product does not operate normally, see the Troubleshooting section on pages 65-72  
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to  
the Limited warranty section on pages 78-79. Do not open this product except as directed  
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to  
hazardous voltages or other risks.  
Replace batteries only as described in your user’s manual (pages 6-7). Do not burn or  
puncture batteries — they contain caustic chemicals.  
This power adapter is intended to be correctly oriented in a vertical or floor mount position.  
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an  
under-the-table/cabinet outlet.  
Caution: Use only the power adapter provided with this product. To obtain a  
replacement, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
74  
 
Appendix  
Important safety information  
Especially about cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the handset by radio waves,  
so there is a possibility that your cordless telephone conversations could be intercepted by  
radio receiving equipment within range of the cordless handset. For this reason, you should  
not think of cordless telephone conversations as being as private as those on  
corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a  
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from  
the handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to TVs and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce  
or eliminate the interference.  
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.  
Exercise care in handling batteries in order not to create a short circuit with conductive  
material such as rings, bracelets and keys. The battery or conductor may overheat and cause  
harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do  
not burn or puncture. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an  
industry program to collect and recycle nickel-metal hydride rechargeable batteries  
when taken out of service within the United States. These batteries may be taken  
to a participating local retailer of replacement batteries or recycling center. Or you  
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary  
evaluation of the interference between portable wireless telephones and implanted cardiac  
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to  
physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,  
when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons  
using wireless telephones.  
Especially about telephone answering systems  
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is  
being recorded. To ensure that you are in compliance with any federal or state regulations regarding  
recording a telephone call, you should start the recording process and then inform the other party  
that you are recording the conversation.  
SAVE THESE INSTRUCTIONS  
75  
 
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by  
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be  
used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions  
in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect  
to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,  
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this equipment does not  
disable your alarm equipment. If you have questions about what will disable the alarm equipment,  
consult your telephone service provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem  
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or  
its authorized agents. For repair procedures, follow the instructions outlined under the  
Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may  
temporarily discontinue your telephone service. The telephone service provider is required to notify  
you before interrupting service. If advance notice is not practical, you will be notified as soon  
as possible. You will be given the opportunity to correct the problem and the telephone service  
provider is required to inform you of your right to file a complaint with the FCC. Your telephone  
service provider may make changes in its facilities, equipment, operation, or procedures that could  
affect the proper functioning of this product. The telephone service provider is required to notify  
you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone  
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency  
numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference, including interference that may  
cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication  
of the maximum number of devices allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
76  
 
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B  
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These  
requirements are intended to provide reasonable protection against harmful interference in  
a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. Privacy of  
communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency  
energy that can be safely absorbed by a user or bystander according to the intended usage  
of the product. This product has been tested and found to comply with the FCC criteria. The  
handset may be safely held against the ear of the user. The telephone base shall be installed  
and used such that parts of the user’s body other than the hands are maintained at a distance of  
approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
77  
 
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions  
about this product should be directed to our website at www.telephones.att.com or  
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of  
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales  
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the  
following terms and conditions, when installed and used normally and in accordance with the  
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials and workmanship  
during the limited warranty period (“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service representative  
will repair or replace at the manufacturer’s option, without charge, a materially defective  
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished  
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace  
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will  
retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at  
the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired  
or replacement products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of  
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the  
terms of this limited warranty, this limited warranty also applies to repaired or replacement  
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification by anyone  
other than an authorized service representative of the manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States  
of America or Canada, or used for commercial or institutional purposes (including but not  
limited to products used for rental purposes); or  
PRODUCT returned without valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and installation or  
repair of systems outside the unit.  
78  
 
Appendix  
Limited warranty  
5. How do you get warranty service?  
To obtain warranty service, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s  
controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit  
and transportation and are responsible for delivery or handling charges incurred in the  
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired  
or replaced PRODUCT under this limited warranty to you. Transportation, delivery or  
handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the  
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof  
of purchase does not meet the terms of this limited warranty, the manufacturer will notify  
you and will request that you authorize the cost of repair prior to any further repair activity.  
You must pay for the cost of repair and return shipping costs for the repair of products that  
are not covered by this limited warranty.  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
Return the entire original package and contents including the PRODUCT to the service  
location along with a description of the malfunction or difficulty; and  
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased  
(PRODUCT model) and the date of purchase or receipt; and  
Provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the manufacturer  
of this AT&T branded PRODUCT. It supersedes all other written or oral communications  
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.  
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the  
PRODUCT. There are no other express warranties. No one is authorized to make modifications  
to this limited warranty and you should not rely on any such modification.  
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited  
to one year from date of purchase. Some states/provinces do not allow limitations on how  
long an implied warranty lasts, so the above limitation may not apply to you. In no event  
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar  
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT  
or other associated equipment, the cost of substitute equipment, and claims by third parties)  
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or  
limitation of incidental or consequential damages, so the above limitation or exclusion may  
not apply to you.  
Please retain your original sales receipt as proof of purchase.  
79  
 
Appendix  
Technical specifications  
RF frequency band  
Channels  
1921.536MHz - 1928.448MHz  
5
Operating temperature  
32°F - 122°F  
0°C - 50°C  
Telephone base voltage  
96Vrms - 130Vrms  
(AC voltage, 60Hz)  
Telephone base voltage  
6VDC @ 400mA  
(AC adapter output)  
Handset voltage  
2.4VDC - 3.2VDC  
6VAC @ 300mA  
Charger voltage  
(AC adapter output)  
Operation  
Operating time*  
Talk time (cordless handset)  
Talk time (cordless handset speakerphone)  
Standby  
Up to 7 hours  
Up to 5 hours  
Up to 7 days  
* Operating times vary depending on your actual use and the age of the battery.  
DECT 6.0 digital technology  
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is  
achieved through a unique antenna design and advances in noise-filtering technology. An  
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in  
range competitions against similarly equipped phones of the leading competition. Now calls can  
be taken in the basement, backyard and garage with exceptional sound quality.  
Telephone operating range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and telephone base can communicate  
over only a certain distance — which can vary with the locations of the telephone base and  
handset, the weather, and the construction of your home or office.  
Redefining long range coverage and clarity  
This telephone base comes with an antenna which gives much better clarity and covers a longer  
range than before.  
HD audio  
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with  
traditional phone calls. There is no additional telephone service requirement to use HD audio.  
It is designed to work with standard telephone service. Your system will automatically enhance  
all received sound with HD audio.  
80  
 
Index  
Index  
Directory,  
A
Dial number, 36  
Edit an entry, 36  
Name search, 35  
New entries, 33  
Display dial, 36  
DSL, 3, 5  
Alert tones, 61  
Answer an incoming call,  
During an intercom call, 26  
During PTT, 31  
Answering calls, 19  
Answering system, 50  
Assign a speed dial entry, 37  
Auto off, 19  
E
Ending calls, 19  
B
F
Battery charging, 7  
Battery installation, 6  
Blind transfer, 24  
Flash (switch hook flash), 22  
H
C
Handset,  
Handset locator, 25  
Quick reference guide, 1, 2, 3  
Ringer tone, 11  
Ringer volume, 11  
Screen display messages, 6364  
Screen icons, 61  
Caller ID (CID),  
Add entries to phone directory, 43  
Delete entries, 42  
Dial entries, 42  
Review entries, 41  
Caller ID announce, 13  
Call transfer, 24  
Using intercom, 27  
Call waiting, 22  
Chain dialing, 23  
Speakerphone, 20  
Temporary ringer silencing, 19  
Voicemail indicator, 15  
HD audio, 80  
Charger installation, 5  
Clear voicemail indicator, 15  
Clock, 12  
I
Important safety information, 7475  
Incoming caller ID history, 4041  
Installation, 4, 49  
D
Intercom, 26, 27  
Day and time, 12  
Delete a speed dial number, 38  
Delete caller ID log entries, 42  
Dialing,  
From a record in the caller ID  
history, 42  
L
Last number redial, 20  
LCD language, 13  
Reset to English, 13, 71  
Lights, 62  
From the directory, 36  
Limited warranty, 7879  
81  
 
Index  
Index  
M
S
Maintenance, 73  
Making calls, 19  
Memory match, 41  
Memos, 55  
Safety information, 7475  
Search by name, 35  
Speakerphone, 20  
Speed dial, 3738  
Assign or reassign number, 37  
Delete number, 38  
Message,  
Alert tone, 49  
Counter display, 56  
Playback, 53  
Make a call, 38  
Set voicemail number, 14  
Mute, 22  
T
N
Technical specifications, 80  
Telephone operating range, 80  
Temporary ringer silencing, 19  
Time, setting, 12  
Names,  
Enter into directory, 33  
Search for, 35  
Number of rings, 47  
Transfer (blind), 24  
Troubleshooting, 6572  
O
V
On-hook dialing (predialing), 19  
Outgoing announcement, 45  
Visual message waiting indicator, 15  
Voice announce Caller ID, 1314  
Voicemail, 14, 50  
P
Quick access, 14, 38  
Voice prompts, 51  
Volume control,  
Base, 52  
Handset, 11  
Paging tone, 25  
Phonebook, see directory, 32  
Power adapter, 3, 5  
Pre-dialing, 19  
Push to talk, 2831  
W
Q
Wall-mount installation, 8  
Warranty, 7879  
Quick reference guide, 13  
R
Reassign a speed dial number, 37  
Receiving calls, 19  
Recharging, 7  
Remote access, 48, 57, 58  
Ringer silencing, 19  
Ringer volume,  
Base, 52  
Handset 11  
Ring tone options, 11  
82  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch-tone telephone.  
Cut along dotted line.  
Call your phone number,  
then enter your two-digit  
access code (preset to 19).  
Action  
Remote command  
1
Play all messages..................2  
Play new messages...............3  
Delete the message..............33  
Delete all old messages.....4  
Stop...............................................  
Repeat or go back.................5  
Help menu.................................TONE  
5
7
Fold here.  
Skip the message...................6  
Record announcement........TONE  
End remote access call ...... (or hang up)  
8
Turn system off or on..........  
0
Models:  
Type:  
CL82101/CL82201/CL82251/CL82301/CL82351/CL82401/  
CL82451/CL82501/CL82551/CL8601  
DECT 6.0 cordless telephone/answering system with  
caller ID/call waiting  
© 2010-2012 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property  
licensed to Advanced American Telephones, San Antonio, TX 78219.  
Printed in China.  
© 2010-2012 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 10 AT&T 03/12.  

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