GE DECT 00019188 User Manual

Model 27907 Series  
DECT 6.0 Cordless  
Handset Speakerphone  
Answering System User’s Guide  
Your new GE telephone system is EXPANDABLE up to a total of 4 handsets  
(by purchase of optional Model 27907 handset with charge cradle)  
Notes  
• This equipment may not be used on coin service provided  
by the telephone company.  
• Party lines are subject to state tariffs, and therefore, you  
may not be able to use your own telephone equipment if  
you are on a party line. Check with your local telephone  
company.  
• Notice must be given to the telephone company upon  
permanent disconnection of your telephone from your line.  
• If your home has specially wired alarm equipment  
connected to the telephone line, ensure the installation of  
this product does not disable your alarm equipment. If you  
have questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
US Number is located on the cabinet bottom.  
REN Number is located on the cabinet bottom.  
2 Rights of the Telephone Company  
Should your equipment cause trouble on y our line which may  
harm the telephone network, the telephone company shall,  
where practicable, notify you that temporary discontinuance  
of service may be required. Where prior notice is not  
practicable and the circumstances warrant such action, the  
telephone company may temporarily discontinue service  
immediately. In case of such temporary discontinuance, the  
telephone company must: (1) promptly notify you of such  
temporary discontinuance; (ꢀ) afford you the opportunity to  
correct the situation; and (ꢁ) inform you of your right to bring  
a complaint to the Commission pursuant to procedures set  
forth in Subpart E of Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its  
communications facilities, equipment, operations or  
procedures where such action is required in the operation  
of its business and not inconsistent with FCC Rules and  
Regulations. If these changes are expected to affect the use  
or performance of your telephone equipment, the telephone  
company must give you adequate notice, in writing, to allow  
you to maintain uninterrupted service.  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference; and (ꢀ) This device must accept any  
interference received, including interference that may cause  
undesired operation.  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
Privacy of Communications may not be ensured when using this  
product.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the  
antenna for radio or television that is “receiving” the  
interference).  
• Reorient or relocate and increase the separation between  
the telecommunications equipment and receiving antenna.  
• Connect the telecommunications equipment into an outlet  
on a circuit different from that to which the receiving  
antenna is connected.  
If these measures do not eliminate the interference, please  
consult your dealer or an experienced radio/television technician  
for additional suggestions. Also, the Federal Communications  
Commission has prepared a helpful booklet, “How To Identify  
and Resolve Radio/TV Interference Problems.” This booklet is  
available from the U.S. Government Printing Office, Washington,  
D.C. ꢀ0ꢂ0ꢀ. Please specify stock number 00ꢂ-000-00ꢁꢂ5-ꢂ when  
ordering copies.  
Notice: The changes or modifications not expressly approved  
by the party responsible for compliance could void the user's  
authority to operate the equipment.  
5
Hearing Aid Compatibility (HAC)  
This telephone system meets FCC standards for Hearing Aid  
Compatibility.  
Licensing  
Licensed under US Patent 6,ꢂꢀ7,009.  
FCC RF Radiation Exposure Statement  
This equipment complies with FCC RF radiation exposure limits  
set forth for an uncontrolled environment. This equipment  
should be installed and operated with a minimum distance  
of ꢀ0 centimeters between the radiator and your body. This  
transmitter must not be co-located or operated in conjunction  
with any other antenna or transmitter.”  
For body worn operation, this phone has been tested and  
meets the FCC RF exposure guidelines when used with the belt  
clip supplied with this product. Use of other accessories may  
not ensure compliance with FCC RF exposure guidelines.  
Information for DECT Product  
This ꢀ7907 telephone is compliant with the DECT 6.0  
standard which operates in the 1.9ꢀGHz to 1.9ꢁGHz  
frequency range.  
CAUTION:  
RISKOFELECTRICSHOCK  
DONOTOPEN  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
HEAD WITHIN THE NOT REMOVE COVER (OR  
WARNING:TO  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
BACK). NO USER  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
PRODUCT TO RAIN  
OR MOISTURE.  
6
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
Table of Contents  
EquipmEnt ApprovAl informAtion .................................... 2  
intErfErEncE informAtion................................................ 4  
HEAring Aid compAtibility (HAc) .................................... 6  
licEnsing ........................................................................ 6  
fcc rf rAdiAtion ExposurE stAtEmEnt ........................... 6  
informAtion for dEct product ..................................... 6  
tAblE of contEnts .......................................................... 7  
introduction ................................................................ 12  
bEforE you bEgin ......................................................... 12  
Parts CheCklist (for model 27907) ..................................................................... 12  
telePhone JaCk requirements...............................................13  
instAllAtion ................................................................. 13  
digital seCurity system .........................................................13  
imPortant installation guidelines .......................................14  
HAndsEt lAyout ............................................................ 15  
bAsE lAyout.................................................................. 16  
instAlling tHE pHonE..................................................... 17  
installing the handset Battery............................................17  
Base station.............................................................................18  
AnswEring systEm sEtup ............................................... 19  
setting the VoiCe PromPt language ...................................20  
VoiCe time/day stamP and real time CloCk......................20  
sPeaker Volume.......................................................................21  
VoiCe instruCtion....................................................................21  
reCording the outgoing announCement ...........................21  
reViewing and Choosing the announCement ....................22  
7
progrAmming tHE tElEpHonE ......................................... 23  
standBy sCreen .......................................................................23  
Programming funCtions........................................................23  
room monitor (aPPliCaBle only with additional  
handsets) ..............................................................................23  
handset setuP.........................................................................25  
language .............................................................................25  
handset name ....................................................................26  
ringer tone.........................................................................27  
ringer Volume....................................................................27  
ViP melody .........................................................................28  
storing ViP melody ..........................................................29  
Changing a stored ViP melody reCord .......................30  
reViewing and deleting stored ViP melody reCord.30  
key tone ..............................................................................31  
audio Predial ....................................................................31  
message alert (for answering system) ..........................32  
rings to answer (for answering system).......................32  
seCurity Code (for answering system) ...........................33  
area Code ...........................................................................34  
tone/Pulse..........................................................................35  
registration ........................................................................35  
de-registration..................................................................36  
gloBal de-registration ....................................................38  
default setting ..................................................................38  
8
tElEpHonE opErAtion .................................................... 39  
Visual indiCators.....................................................................39  
Base ......................................................................................39  
handset ...............................................................................40  
Vmwi / Visual ringer indiCator on handset..............40  
sPeakerPhone oPeration......................................................................................................................40  
making a Call..........................................................................41  
answering Calls.....................................................................41  
Call timer ................................................................................42  
auto standBy...........................................................................42  
ringer hi/lo/off (shortCut) ............................................42  
flash/Call waiting................................................................43  
last numBer redial................................................................43  
exit.............................................................................................44  
Page...........................................................................................44  
handset to handset Paging (aPPliCaBle only with  
additional handsets)..........................................................45  
Paging all handsets from a handset (aPPliCaBle only  
with additional handsets).................................................45  
Paging from the Base/grouP Page ................................46  
mute..........................................................................................46  
reCeiVer Volume Control .....................................................46  
Volume Boost ....................................................................47  
intErcom opErAtion (ApplicAblE only witH AdditionAl  
HAndsEts)................................................................. 47  
making an interCom Call......................................................47  
reCeiVing an interCom Call...................................................48  
adVanCed interCom features ................................................49  
9
reCeiVing an inComing Call during an interCom Call49  
using interCom with external telePhone Calls..........49  
two-way Calling..............................................................49  
three-way Calling ..........................................................50  
transferring external Calls to other handsets .......51  
cAllEr id (cid)............................................................ 52  
Call waiting Caller id.........................................................52  
reCeiVing Cid reCords ..........................................................53  
storing Cid reCords (in Cid memory)..............................53  
reViewing Cid reCords.........................................................54  
dialing a Cid numBer ...........................................................54  
storing Cid reCords in internal memory.........................55  
to rePlaCe a stored Cid reCord........................................56  
deleting a Cid reCord..........................................................56  
deleting all Cid reCords....................................................57  
mEmory ........................................................................ 57  
storing a name and numBer in memory ............................57  
storing the last numBer dialed .........................................59  
inserting a Pause in the dialing sequenCe (of a stored  
numBer) ................................................................................60  
reViewing reCords stored in memory................................60  
Changing reCords stored in memory ................................60  
deleting reCords stored in memory ..................................61  
dialing a numBer from memory ..........................................61  
Chain dialing from memory .................................................62  
AnswEring systEm opErAtion ........................................ 63  
message Counter indiCator ..................................................63  
leaVing a message/memo......................................................64  
10  
sCreening Calls from the Base............................................65  
message PlayBaCk...................................................................65  
memory full............................................................................66  
erasing messages ...................................................................66  
rEmotE AccEss .............................................................. 67  
Cordless handset...................................................................67  
sCreening Calls from the handset.....................................68  
aCCessing the answering system from another  
loCation................................................................................68  
memory full............................................................................69  
bElt clip And optionAl HEAdsEt ................................... 70  
ConneCting the Belt CliP ......................................................70  
ConneCting an oPtional headset to the handset ...........70  
cHAnging tHE bAttEry ................................................... 71  
bAttEry sAfEty prEcAutions .......................................... 72  
displAy mEssAgEs .......................................................... 73  
AnswEring systEm displAy mEssAgEs ............................. 76  
HAndsEt sound signAls ................................................ 77  
troublEsHooting guidE................................................. 77  
telePhone solutions ..............................................................77  
Caller id solutions...............................................................79  
Battery solutions...................................................................80  
AnswEring systEm solutions ........................................ 80  
cAusEs of poor rEcEption............................................. 81  
gEnErAl product cArE ................................................. 82  
sErvicE.......................................................................... 83  
indEx ............................................................................ 84  
limitEd wArrAnty......................................................... 89  
AccEssory informAtion ................................................. 93  
11  
Introduction  
CAUTION: When using telephone equipment,  
there are basic safety instructions that  
should always be followed. Refer to the  
IMPORTANT SAFETY INSTRUCTIONS provided  
with this product and save them for future  
reference.  
IMPORTANT: Because cordless phones operate  
on electricity, you should have at least one  
phone in your home that isn’t cordless, in case  
the power in your home goes out.  
Before You Begin  
Parts Checklist (for model 27907)  
Make sure your package includes  
the items shown here.  
AC power  
adaptor  
Handset battery  
pack  
Base  
Handset  
Battery  
Wall mount Telephone line  
bracket cord  
compartment cover  
Belt clip  
1ꢀ  
Wall plate  
Telephone Jack Requirements  
To use this phone, you need an RJ11C type  
modular telephone jack, which might look  
like the one pictured here, installed in your  
home. If you don’t have a modular jack,  
Modular  
telephone  
line jack  
call your local phone company to find out how to get one  
installed.  
Installation  
Digital Security System  
Your cordless phone uses a digital security system to protect  
against false ringing, unauthorized access, and charges to  
your phone line.  
INSTALLATION NOTE: Some cordless telephones  
operate at frequencies that may cause  
or receive interference with nearby TVs,  
microwave ovens, and VCRs. To minimize or  
prevent such interference, the base of the  
cordless telephone should not be placed near  
or on top of a TV, microwave ovens, or VCR. If  
such interference continues, move the cordless  
telephone farther away from these appliances.  
Certain other communications devices  
may also use the 1.9 GHz frequency for  
communication, and, if not properly set, these  
devices may interfere with each other and/  
1ꢁ  
or your new telephone. If you are concerned  
with interference, please refer to the owner’s  
manual for these devices on how to properly  
set channels to avoid interference. Typical  
devices that may use the 1.9 GHz frequency for  
communication include wireless audio/video  
senders, wireless computer networks, multi-  
handset cordless telephone systems, and some  
long-range cordless telephone systems.  
Important Installation Guidelines  
• Avoid sources of noise and heat, such as motors,  
fluorescent lighting, microwave ovens, heating  
appliances and direct sunlight.  
• Avoid areas of excessive dust, moisture and low  
temperature.  
• Avoid other cordless telephones or personal computers.  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the  
jack is specifically designed for wet locations.  
• Never touch non-insulated telephone wires or terminals,  
unless the telephone line has been disconnected at the  
network interface.  
• Use caution when installing or modifying telephone lines.  
1ꢂ  
Handset Layout  
Voice Mail Waiting  
Indicator (VMWI) /  
Visual Ringer  
display  
Vol Boost  
(volume boost  
button)  
TALK/CALL BACK  
(button)  
CALLER ID/VOLUME  
5(caller id/volume  
up button)  
CALLER ID/VOLUME  
6(caller id/volume  
down button)  
format/conf  
(format/conference  
button)  
SPEAKER (button)  
delete (button)  
redial (button)  
program/mute  
(button)  
INT  
(intercom button)  
8(skip button)  
7(review button)  
4/<  
(play/stop button)  
* exit (button)  
#pause/ringer  
(button)  
memory (button)  
flash/answerer  
(button)  
erase (button)  
15  
Base Layout  
DAY/CHECK (button)  
SPEAKER  
language (button)  
HOUR (button)  
MIN  
review  
(minute button)  
(button)  
VMWI / Visual Ringer  
(Indicator)  
Message Counter  
(indicator)  
PLAY/STOP  
(button)  
skip (button)  
delete (button)  
message speed  
(button)  
announce (button)  
page (button)  
memo (button)  
charge/in use  
(indicator)  
ans on/off  
(answerer on/off  
button)  
volume 5/6  
(buttons)  
16  
Installing the Phone  
Installing the Handset Battery  
NOTE: You must connect the handset battery  
before use.  
CAUTION: To reduce the risk of fire or  
personal injury, use only the Thomson Inc.  
approved model 5-2721 Nickel-metal Hydride  
battery (Ni-MH), which is compatible with this  
unit.  
1. Locate battery and battery door which are packaged  
together inside a plastic bag and are separate from the  
handset.  
ꢀ. Locate the battery compartment on the back of the  
handset.  
ꢁ. Plug the battery pack cord into the jack inside the  
compartment.  
NOTE: To ensure proper battery installation, the  
connector is keyed and can be inserted only one  
way.  
battery  
pack  
black wire  
PRESS DOWN  
FIRMLY  
red wire  
17  
ꢂ. Insert the battery pack.  
5. Close the battery compartment by pushing the door up  
until it snaps into place.  
Base Station  
1. Choose an area near an electrical outlet and a telephone  
wall jack (RJ11C), and place your cordless telephone on a  
level surface, such as a desktop or tabletop, or you may  
mount it on the wall.  
ꢀ. Plug one end of the telephone line cord into the TEL LINE  
jack on the back of the base and the other end into a  
modular jack.  
ꢁ. Plug the AC power converter into the electrical outlet and  
the DC connector into the jack on the back of the base.  
18  
ꢂ. Place the handset in the base cradle. The charge/in use  
indicator turns on, verifying the battery is charging.  
5. Allow the phone to charge for 16 hours prior to first use. If  
you don’t properly charge the phone, battery performance  
is compromised.  
CAUTION: To reduce risk of personal injury,  
fire, or damage use only the 5-2760 power  
adaptor listed in the user’s guide. This power  
adaptor is intended to be correctly orientated  
in a vertical or floor mount position.  
Answering System Setup  
This section shows you how to set up your answering  
system to receive incoming calls. Before you begin the set up  
process, you must turn on the answering system.  
• Press the ans on/off button to turn the answering system  
on and off.  
The MESSAGES indicator lights when the answering  
system is on. The indicator blinks when you have new  
messages.  
NOTE: The answering system displays “- -” when  
it is off.  
19  
Setting the Voice Prompt Language  
The default voice prompt language is English.  
To change the answering system’s voice prompt language,  
• Press the language button on top of base to change to  
the FRENCH voice prompt. The unit announces OPTION  
FRANCAISE and Fr shows in the message counter.  
• Press the language button again to change to the  
SPANISH voice prompt. The unit announces SELECCION  
ESPANOLand SP shows in the message counter.  
NOTE: To change to English, press the language  
button again. En shows in the message counter.  
NOTE: In remote access mode, the system  
follows the selected language. The voice prompt  
language cannot be switched remotely.  
Voice Time/Day Stamp and Real Time Clock  
1. Make sure the answering system is ON.  
ꢀ. Press and hold the DAY/CHECK button to set the day of the  
week.  
ꢁ. Press and hold the HOUR button to set the hour (a.m. or  
p.m.). Example: 12AM, 1AM, or 12PM, 1PM.  
ꢂ. Press and release the MIN button to advance the clock in  
one minute intervals. Press and hold to increase by 5-  
minute increments.  
ꢀ0  
5. After the time is set, the real time clock will be displayed  
on the handset within 1 minute.  
NOTE: You must set the day manually. You may  
choose to set the time manually as well, although  
the time is automatically transmitted by your  
local phone company as part of Caller ID service.  
If you subscribe to Caller ID service, the current  
time is set automatically when you receive your  
first CID record.  
Speaker Volume  
Use the volume (5 or 6) buttons to adjust speaker volume  
on the base to a comfortable level. L1 is the minimum  
speaker volume and L8 is the maximum.  
Voice Instruction  
If you need additional assistance, press the review button in  
standby mode and follow the voice instructions.  
Recording the Outgoing Announcement  
For best results when recording, you should be about  
nine inches from the microphone, and eliminate as much  
background noise as possible.  
You may record an outgoing announcement in the  
answerer or choose the default for your current outgoing  
announcement.  
ꢀ1  
1. Make sure the answering system is ON.  
ꢀ. Press and hold the announce button until the speaker  
announces RECORD ANNOUNCEMENT AFTER TONE.  
ꢁ. Begin speaking after you hear the beep.  
ꢂ. Release the button when you finish your announcement.  
NOTE: If you choose not to record an outgoing  
announcement, a default announcement plays  
instead. To return to the default announcement  
after you have recorded your own outgoing  
announcement, press the announce button and  
release it when you hear the beep. Or, press  
the delete button while the announcement is  
reviewing.  
Sample Outgoing Announcement  
Hi, this is (use your name here), I can’t answer the phone  
right now, so please leave your name, number and a brief  
message after the tone, and I’ll get back to you. Thanks.  
NOTE: The maximum recording time for the  
outgoing announcement is 2 minutes.  
Reviewing and Choosing the Announcement  
Press and release the announce button to review and select  
this one as your outgoing announcement.  
NOTE: Press the PLAY/STOP button at any time  
to stop playing the announcement.  
ꢀꢀ  
Programming the Telephone  
Standby Screen  
The handset displays the handset number and user name.  
Programming Functions  
The system uses a menu structure to give you access to all  
of the built-in features. You may program the following items  
in main menu: Room Monitor and Handset Setup.  
Room Monitor (applicable only with additional  
handsets)  
1. Make sure your phone is OFF (not in talk mode).  
ꢀ. Press the mute/program button to go to the main menu.  
ꢁ. Press caller ID-volume ( 6or 5) button to scroll to ROOM  
MONITOR.  
ꢂ. Press mute/program button to enter ROOM MONITOR  
menu, ROOM MONITOR EXTENSION? shows in the display.  
ꢀꢁ  
5. Use the touch tone pad to enter the handset number to be  
monitored.  
NOTE: When this phone system is expanded (up  
to 4 handsets by purchase of optional Model  
27918 handset with recharge cradle), handsets  
are named HANDSET 1, HANDSET 2, HANDSET 3  
and HANDSET 4 respectively.  
6. The receiving handset will turn on the microphone and  
the originating handset will turn on the speakerphone to  
monitor sound from the receiving handset.  
NOTE: For room monitoring mode to work, the  
originating handset must NOT be on the cradle.  
NOTE: While in room monitoring mode, the  
handsets will emit an alert tone approximately  
every 5 seconds if there is an incoming call. You  
may press the SPEAKER button to quit room  
monitor and answer the call.  
NOTE: While in room monitoring mode, the originating  
handset can be switched to monitor by handset  
earpiece by pressing the TALK/CALL BACK button once.  
Switch back to speakerphone by pressing the SPEAKER  
button once.  
NOTE: Press the exit button on the handset to  
exit room monitor mode.  
ꢀꢂ  
Handset Setup  
1. Make sure your phone is OFF (not in talk mode).  
ꢀ. Press the mute/program button to go to the main menu.  
ꢁ. Press caller ID-volume ( 6or 5) button to scroll to  
HANDSET SETUP.  
ꢂ. Press mute/program button to confirm and you may  
program the following items: Language, Handset Name,  
Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Audio  
Predial, Message Alert, Rings to Answer, Security Code,  
Area Code, Tone/Pulse, Registration, Deregistration and  
Default Setting.  
NOTE: During programming, you may press the  
exit button at any time to exit the sub-menu  
and return to the menu.  
Language  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
SET LANGUAGE sub-menu.  
ꢀ. Press mute/program button to enter the menu. SET  
LANGUAGE 1ENG 2FRA 3ESP shows in the display.  
ꢁ. Use the touch tone pad on the handset to select 1ENG,  
2FRA, 3ESP, or use the caller ID-volume ( 6or 5)  
button to scroll to the desired language. English is the  
default setting.  
ꢀ5  
ꢂ. Press the mute/program button to save your selection.  
You will hear a confirmation tone and the selected  
language shows in the display.  
Handset Name  
From the Handset Setup Menu:  
1. Pressthecaller ID-volume ( 6or 5) button to scroll to the  
HANDSET NAME sub-menu.  
ꢀ. Press mute/program button to enter the menu. HANDSET  
NAME shows in the display.  
ꢁ. Use the touch-tone pad to enter a name (up to 15  
characters). More than one letter is stored in each of the  
number keys. For example, to enter Bill Smith, press the ꢀ  
key twice for the letter B. Press the ꢂ key ꢁ times for the  
letter I. Press the 5 key ꢁ times for the letter L. Press the 5  
key ꢁ times for the second letter L, and press the 1 key to  
insert a space between the first and last name. Press the  
7 key ꢂ times for the letter S; press the 6 key once for the  
letter M; press the ꢂ key ꢁ times for the letter I; press the 8  
key for the letter T; press the ꢂ key twice for the letter H.  
NOTE: If you make a mistake, use the delete  
button to backspace and delete one character  
at a time.  
ꢂ. Press the mute/program button to save your name. You  
will hear a confirmation tone and the handset name  
shows in the display.  
ꢀ6  
Ringer Tone  
You may choose from ten different ringer tones and ten  
different melodies.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
RINGER TONE sub-menu.  
ꢀ. Press mute/program button to enter the menu. SET  
RINGER TONE 01 shows in the display. 01 is default  
setting.  
ꢁ. Use the caller ID-volume ( 6or 5) button to scroll to the  
desired setting (1 through ꢀ0). You will hear a sample of  
the ringer tone/melody you select.  
ꢂ. Press the mute/program button to save your selection.  
You will hear a confirmation tone and the selected ringer  
tone shows in the display.  
NOTE: You must have the Ringer Volume set to  
ON for ring tone to signal an incoming call.  
Ringer Volume  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
RINGER VOLUME sub-menu.  
ꢀ. Press mute/program button to enter the menu. SET  
RINGER 1HI 2LO 3OFF shows in the display.  
ꢀ7  
ꢁ. Use the touch tone pad on the handset to select 1, ꢀ or ꢁ, or  
use the caller ID-volume ( 6or 5) button to scroll to your  
selection. HI is the default setting.  
ꢂ. Press the mute/program button to save your selection.  
You will hear a confirmation tone and the new volume  
setting shows in the display.  
NOTE: If you turn the ringer OFF, the ringer off icon  
shows in the display.  
VIP Melody  
This features allows you to assign a specific melody to  
someone you want to get your attention when the person  
calls. When a VIP melody is assigned and that person  
calls, the unit rings the normal ring for the first ring and  
then follows with VIP melody ring. You may choose from  
ten different polyphonic melodies and may store up to 10  
VIP records.  
NOTE: This feature ONLY works when the  
following conditions are met.  
1. You have subscribed to Caller ID.  
2. You have your Caller ID record previously  
transferred to the memory. (Refer to Storing CID  
Records in Internal Memory). NO USER MEMORY  
will show in the display to remind the user to do  
CID record transfer first.  
ꢀ8  
Storing VIP Melody  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to VIP  
MELODY sub-menu.  
ꢀ. Press mute/program button to select VIP melody feature  
and then display VIP 1 record.  
-If VIP1 does NOT contain any specific number/records, it  
will display EMPTY.  
ꢁ. Press caller ID-volume ( 6or 5) button to select the  
specific VIP melody memory location (10 VIP locations)  
that does not contain any record.  
ꢂ. Press mute/program button to display SELECT MEMORY.  
NOTE: If the memory location does not contain any CID  
memory records and you are trying to mark a specific  
record as VIP MELODY, then SELECT MEMORY will not  
be displayed. Instead, NO USER MEMORY will display in  
prompt to alert the user.  
5. Press caller ID-volume ( 6or 5) button to view the records  
from memory to be selected as VIP  
.
6. Press mute/program button to confirm and then display  
VIP MELODY 01 to wait for the melody tone selection.  
7. Press caller ID-volume ( 6or 5) button to select from  
melody 01 to melody 10 (a testing tone is generated while  
making melody selection)  
ꢀ9  
8. Press mute/program button to confirm.  
NOTE: If the desired number/record was  
previously stored in any one of the ten VIP  
melody records, DUPLICATE NUMBER shows in  
the display.  
Changing a Stored VIP Melody Record  
Use the Storing VIP Melody procedure to change the number  
of a selected record and replace the old phone number with  
new phone number.  
When REPLACE VIP# ? shows in the display, you must  
press mute/program button on the handset to confirm  
replacement.  
Reviewing And Deleting Stored VIP Melody  
Record  
From the Handset Setup Menu:  
1. Press the mute/program button to enter to VIP MELODY  
menu.  
ꢀ. Use the caller ID-volume ( 6or 5) button to scroll to the  
desired VIP Melody Record.  
ꢁ. If you want to delete the information, press the delete  
button on the handset while the entry displays. The  
display show DELETE VIP# ?.  
ꢂ. Press delete again to confirm. You will hear a confirmation  
tone and VIP# DELETED shows in the display.  
ꢁ0  
Key Tone  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
KEY TONE sub-menu.  
ꢀ. Press mute/program button to enter the menu. SET KEY  
TONE 1ON 2 OFF shows in the display.  
ꢁ. Use the touch tone pad on the handset to select 1 or ꢀ, or  
use the caller ID-volume ( 6or 5) button to scroll to your  
selection. 1ON is the default setting.  
ꢂ. Press the mute/program button to confirm and the key  
tone setting shows in the display.  
Audio Predial  
The handset will announce the numbers as you press 0-9 on  
the keypad while in pre-dialing mode.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
AUDIO PREDIAL sub-menu.  
ꢀ. Press mute/program button to enter the menu. AUDIO  
PREDIAL 1ON 2 OFF shows in the display.  
ꢁ. Use the touch tone pad on the handset to select 1 or ꢀ, or  
use the caller ID-volume ( 6or 5) button to scroll to your  
selection. 2OFF is the default setting.  
ꢁ1  
ꢂ. Press the mute/program button to confirm your selection.  
NOTE: If both AUDIO PREDIAL and KEY TONE are  
set to on, AUDIO PREDIAL will take the priority  
in dialing mode.  
Message Alert (for answering system)  
This feature sets your answering system to give an alert tone  
every 10 seconds when there are new messages.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
MESSAGE ALERT sub-menu.  
ꢀ. Press mute/program button to enter the menu. NEW MSG  
ALERT 1ON 2OFF shows in the display.  
ꢁ. Use the touch-tone pad to enter the selection, or use the  
caller ID-volume (6or 5) button to scroll to the 1ON or  
2OFF. The default setting is 2OFF.  
ꢂ. Press the mute/program button to confirm. You will hear  
a confirmation tone and the new setting shows in the  
display.  
Rings to Answer (for answering system)  
This feature lets you select the number of times you want the  
phone to ring before the answering system answers a call.  
From the Handset Setup Menu:  
1. Pressthecaller ID-volume ( 6or 5) buttontoscrolltotheRING  
TOANSWERsub-menu.  
ꢁꢀ  
ꢀ. Press mute/program button to enter the menu. RINGTO  
ANSWER 3 4 5 6 TS shows in the display.  
ꢁ. Use the caller ID-volume ( 6or 5) button to scroll to the  
your selection. The default setting is 5.  
ꢂ. Press the mute/program button to confirm. You will hear  
a confirmation tone and the new setting shows in the  
display.  
NOTE: If you select Toll Saver (TS) the unit  
answers after the 3rd ring if there are NEW  
messages, OR the unit answers after the 5th  
ring if there are NO new messages. This allows  
user to access their answerer from another  
location and then hang up after 4 rings to save  
long distance charges.  
Security Code (for answering system)  
You can access the answering system from a tone dialing  
telephone in another (remote) location. The security code  
is required for remote access, and it prevents unauthorized  
access to your answering system.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
SECURITY CODE sub-menu.  
ꢀ. Press mute/program button to enter the menu. SECURITY  
CODE 1 2 3 shows in the display.  
ꢁꢁ  
ꢁ. Use the touch-tone pad to enter your new ꢁ-digit security  
code. The default setting is 123.  
ꢂ. Press the mute/program button to confirm. You will hear a  
confirmation tone and the new security code shows in the  
display.  
NOTE: If you make a mistake, use the delete  
button to delete the security code and begin  
again.  
Area Code  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
AREA CODE sub-menu.  
ꢀ. Press mute/program button to enter the menu. SET AREA  
CODE - - - shows in the display.  
ꢁ. Use the touch-tone pad to enter your ꢁ-digit area code.  
ꢂ. Press the mute/program button to confirm. You will hear  
a confirmation tone and the new area code shows in the  
display.  
NOTE: To restore the default setting to - - -, press  
and release delete when SET AREA CODE shows in  
the display.  
ꢁꢂ  
Tone/Pulse  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 5or 6) button to scroll to the  
TONE PULSE sub-menu.  
ꢀ. Press mute/program button to enter the menu. TONE/  
PULSE 41TONE 2PULSE shows in the display. The default  
setting is “1 TONE”.  
ꢁ. Use the touch-tone pad or caller ID-volume ( 5or 6) to  
enter 1 TONE or 2 PULSE.  
ꢂ. Press the mute/program button to confirm. You will hear a  
confirmation tone and your selection shows in the display.  
Registration  
Your packaged handset(s) are pre-registered and ready to  
use. It is not recommended that a handset be registered  
again unless absolutely necessary.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
REGISTRATION sub-menu.  
ꢀ. Press the mute/program button to enter the menu.  
REGISTRATION 1YES42NO - - - shows in the display The  
default setting is 2NO.  
ꢁ. Use the touch-tone pad to select 1 for YES or ꢀ for NO. Or  
use the caller ID-volume ( 6or 5) button to scroll to 1YES  
or 2NO.  
ꢁ5  
ꢂ. If you select 1YES, press the mute/program button. HOLD  
BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET  
PROGRAM shows in the display. (Your handset should be  
held near the base during registration process.)  
5. Press and hold the page button on the base unit, the  
charge/in use indicator flashes. Press the handset mute/  
program button. REGISTERING shows in the display.  
HANDSET X REGISTERED shows in the handset display,  
where X is the handset number. You may now rename  
your handset. (Refer to Step ꢁ & ꢂ of Handset Name  
Section)  
NOTE: IF you are re-registering the handset  
through the handset menu; to rename your  
handset you must go to the Handset Name  
Section and start from the beginning step.  
De-Registration  
De-registration cancels registration. During the de-  
registration process, keep the handset near the base.  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
DEREGISTRATION sub-menu.  
ꢀ. Press the mute/program button to enter the menu.  
DEREGISTRATION 1YES42NO - - - shows in the display  
The default setting is "ꢀNO".  
ꢁ6  
ꢁ. Use the touch-tone pad to select 1 for YES or ꢀ for NO. Or  
use the caller ID-volume ( 6or 5) button to scroll to 1YES  
or 2NO.  
WARNING: It is not recommended that a  
handset be de-registered unless absolutely  
necessary because once a handset is de-  
registered, that handset’s telephone features  
cannot be used until the handset is re-  
registered.  
ꢂ. Select NO, if you do not want to de-register.  
5. If you select 1YES, press the mute/program button  
and MOVE NEAR TO BASE displays for ꢀ seconds, then  
CONFIRM? 1YES 2NO appears in the display.  
6. Press the touch-tone pad to select 1YES or 2NO, or use the  
caller ID-volume ( 6or 5) button to scroll to 1YES or 2NO.  
7. If you select YES, press the mute/program button  
to confirm. DE-REGISTER... shows in the display.  
You will hear a confirmation tone. Then HANDSET X  
DEREGISTERED shows in the display to confirm the  
handset is deregistered.  
NOTE: When you complete the de-registration  
process, HANDSET NEEDS REGISTRATION shows  
in the display. To use the handset, you MUST  
re-register the handset using the Registration  
process.  
ꢁ7  
Global De-registration  
If one or more handsets becomes lost, you should de-  
register all handsets to ensure proper system operation.  
WARNING: It is not recommended that a  
handset be de-registered unless absolutely  
necessary because once a handset is de-  
registered, that handset’s telephone features  
cannot be used until the handset is re-  
registered.  
1. Disconnect power from the base by pulling the plug out of  
the back of the unit.  
ꢀ. Press and hold the Page button and while holding the  
Page button reconnect the power.  
ꢁ. Continue to hold the Page button until the charge/in use  
light flashes rapidly.  
ꢂ. Release the Page button  
5. Press and release the page button on the base once.  
All handsets are de-registered and HANDSET NEEDS  
REGISTRATION shows in the display.  
Default Setting  
As you become familiar with this system, you may prefer to  
use the system’s original settings. Follow the steps below to  
return to the factory default settings.  
ꢁ8  
From the Handset Setup Menu:  
1. Press the caller ID-volume ( 6or 5) button to scroll to the  
DEFAULT SETTING sub-menu.  
ꢀ. Press the mute/program button to enter the menu.  
DEFAULT SETTING 1YES 2NO shows in the display. The  
default setting is 2NO.  
ꢁ. Use the touch-tone pad to select 1YES or 2NO, or use the  
caller ID-volume ( 6or 5) button to move the cursor to  
1YES or 2NO.  
NOTE: If you choose YES all the settings in the  
programmable menu are returned to factory  
default setting.  
ꢂ. Press the mute/program button to save your selection.  
You will hear a confirmation tone.  
Telephone Operation  
Visual Indicators  
Base  
The indicator on the base will flash to alert you to an  
incoming call, during paging, or if you have a message  
waiting from your service provider. The indicator will remain  
lit when a handset is in the base charging or when the line is  
in use.  
ꢁ9  
Handset  
The TALK/CALL BACK and SPEAKER indicator buttons flash  
when you receive a call and remain lit during a call.  
The keypad and CID will also light when a call is received.  
VMWI / Visual Ringer Indicator on Handset  
IMPORTANT: In order to use this unit’s Voice  
Mail Waiting Indicator (VMWI) feature, you  
must subscribe to this service from your  
phone company.  
The VMWI indicator on the top of the handset flashes when  
you receive a new message from your service provider. Also,  
it serves as a Visual Ringer function. It will flash when there is  
an incoming call.  
Speakerphone Operation.  
NOTE: If you are using the speakerphone,  
remain close to handset so the party you are  
speaking to can hear you.  
If you are using the handset and want to switch to the  
speakerphone, press the SPEAKER button, press SPEAKER  
again to end conversation.  
If you are using the speakerphone and want to switch to  
the handset, press the TALK/CALL BACK button, press TALK/  
CALL BACK again to end conversation.  
ꢂ0  
Making a Call  
1. Press the TALK/CALL BACK or SPEAKER button. Dial the  
desired number.  
- OR -  
Dial the number first, then press the TALK/CALL BACK or  
SPEAKER button.  
- OR -  
Press the caller ID-volume ( 6or 5) button to select  
the desired record, then press the TALK/CALL BACK or  
SPEAKER button.  
ꢀ. When finished, press the TALK/CALL BACK or SPEAKER  
button to hang up.  
NOTE: You may enter up to 32 pre-dial digits.  
NOTE: If you want to delete the pre-dial number  
you entered, press the delete button until all of  
the digits are erased.  
Answering Calls  
1. When the phone rings, press the SPEAKER button on the  
handset.  
- OR -  
Pick up the handset and press the TALK/CALL BACK  
button.  
ꢀ. When finished, press SPEAKER or TALK/CALL BACK to hang  
up.  
ꢂ1  
NOTE: Adjust the handset volume by pressing the  
caller ID-volume ( 6or 5) button during a call.  
Call Timer  
After you press the TALK/CALL BACK button on the handset, the  
built-in call timer shows on the display and counts the length of  
time of the call in minutes and seconds.  
Auto Standby  
If you place the handset in the cradle while the handset  
is off the hook (during a call), the call is automatically  
disconnected.  
Ringer HI/LO/OFF (Shortcut)  
There are two ways to set the ringer to HI/LO/OFF. One is the  
traditional way as described in the Programming Functions;  
Handset Setup; Ringer Volume menus. The other one is this  
short cut to ringer menu.  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press the #pause/ringer button to display SET RINGER 1HI  
2LO 3OFF.  
ꢁ. Use the touch tone pad on the handset to select 1, ꢀ or  
ꢁ, or use the caller ID-volume (6or 5) button to scroll to  
your selection. HI is the default setting.  
ꢂ. Press #pause/ringer button again to save and display the  
new selection for a few seconds.  
ꢂꢀ  
Flash/Call Waiting  
If you subscribe to the combined Call Waiting Caller ID service  
from your local telephone company, you will receive Caller ID  
information (if available) on Call Waiting calls. During a phone  
call, you will hear a beep to indicate another call is waiting on  
the line and Caller ID information for the waiting call shows on  
the handset display.  
• To connect to the waiting call, press the flash/answerer  
button on the handset, and your original call is put on  
hold.  
• To switch between the two calls, press the flash/answerer  
button.  
TIP: Do not press the TALK/CALL BACK button  
on the handset to activate a custom calling  
service, such as call waiting, or call will  
disconnect.  
Last Number Redial  
You may redial a number up to ꢁꢀ digits long. To quickly  
redial the last number you dialed:  
1. Press the TALK/CALL BACK button.  
ꢀ. Press the redial button.  
-OR-  
ꢂꢁ  
ꢁ. Press the redial button first, then use the caller ID-volume (  
6or 5) button to select the desired redial number.  
- Press the caller ID-volume ( 5) to review the oldest call  
and scroll toward the most recent calls (higher numbers).  
- Press the caller ID-volume ( 6) to review the newest call  
and scroll to older calls (lower numbers).  
NOTE: You may choose from three last dialed  
numbers.  
ꢂ. Press the TALK/CALL BACK button. The number dials  
automatically.  
If you get a busy signal and want to keep dialing the number,  
press the redial button to quickly redial the number.  
Exit  
Press the exit button to exit a menu function and return to  
the standby screen.  
Page  
The page feature helps you locate a misplaced handset. To  
send and receive pages, all handsets must be registered. If  
your handset is not registered, follow the instructions in the  
Registration section of this manual.  
ꢂꢂ  
Handset to Handset Paging (applicable only  
with additional handsets)  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press and release the int button on a handset. PAGING  
EXTENSION? shows in the display.  
ꢁ. Use the touch-tone pad to enter the handset number you  
want to page.  
ꢂ. To cancel the page, press the exit, int, or TALK/CALL BACK  
button on the originating handset, or press the exit button  
on the receiving handset.  
Paging All Handsets from a Handset  
(applicable only with additional handsets)  
1. Make sure the originating phone is OFF (not in talk mode).  
ꢀ. Press and release the int button on a handset. PAGING  
EXTENSION? shows in the display.  
ꢁ. Use the touch-tone pad to enter the handset number you  
want to page. (1= to page Handset 1, ꢀ=to page handset  
ꢀ, etc., and 5=to page all handsets)  
ꢂ. To cancel the page, press the exit, int, or TALK/CALL BACK  
button on the originating handset, or press the exit button  
on the receiving handset.  
ꢂ5  
Paging from the Base/Group Page  
Use the base-only to page all registered handsets at the  
same time.  
1. Press the page button on the base. All handsets beep for  
two minutes, and PAGING FROM BASE shows on each  
handset’s display.  
ꢀ. To cancel the page, press the page button on the base,  
or press the TALK/CALL BACK button or the exit button on  
each handset.  
Mute  
To have a private, off-line conversation, use the MUTE  
feature. The party on the telephone line cannot hear you,  
but you can hear them.  
1. Press the mute/program button. The handset display  
shows MUTE ON.  
ꢀ. Press the mute/program button to cancel and return to  
your phone conversation.  
Receiver Volume Control  
When the handset is ON (in talk mode) you may adjust the  
receiver volume by pressing the caller ID-volume ( 6or  
5) button. There are four volume levels to choose from.  
When the maximum or minimum volume level is reached,  
the phone beeps twice. VOL 1 is minimum and VOL ꢂ is  
maximum.  
ꢂ6  
Volume Boost  
During a conversation, you may increase the volume by  
pressing the Volume Boost button on the side of the handset,  
AUDIO BOOST will show in display. The volume will return  
to its original setting when you hang up the phone or if you  
press the Vol Boost button again during conversation.  
NOTE: The Volume Boost feature can be  
turned on at any Volume Level setting during  
conversation. Also, the volume level can still  
be adjusted after the Audio Boost Feature is  
enabled by using the CALLER ID-VOLUME (6or  
5) button.  
Intercom Operation (applicable only with  
additional handsets)  
The intercom feature allows you to have a conversation with  
another registered handset without tying up the telephone  
line, allowing you to still receive incoming calls.  
Making an Intercom Call  
1. Make sure the handset is OFF (not in talk mode).  
ꢀ. Press the int button on the handset.  
ꢁ. Use the touch-tone pad to select the handset you want to  
page.  
NOTE: To cancel page, press the int button again  
or the exit button on the sending handset.  
ꢂ7  
ꢂ. Wait for the person at the receiving handset to press the int  
button.  
NOTE: If the receiving handset does not  
answer within two minutes, the intercom call  
is automatically canceled. The originating  
handset displays NO ANSWER.  
5. When finished, press the exit button or int button on either  
handset to deactivate the intercom.  
NOTE: The system is expandable up to 4  
handsets (by purchase of optional Model  
27918 handset with recharge cradle). When  
4 handsets are registered, the system can  
handle 2 separate intercom operations at once,  
for example, 1st handset intercoms with 2nd  
handset while 3rd handset intercoms with 4th  
handset.  
Receiving an Intercom Call  
When you receive an intercom call, your handset beeps.  
To answer the call press the int button or TALK/CALL BACK  
button.  
ꢂ8  
Advanced Intercom Features  
Receiving an Incoming Call During an  
Intercom Call  
If you receive a telephone call during an intercom call, the  
intercom call is immediately terminated and both handsets  
ring. Either handset user may press the TALK/CALL BACK  
button to answer the call.  
Using Intercom with External Telephone Calls  
During a telephone call, you may use the intercom/paging  
function to page another handset and have an off line,  
private (two-way) intercom conversation. You may also have  
a three-way conversation between the external caller and  
the handsets, or you may transfer the external telephone call  
to another handset.  
NOTE: Before you intercom/page another  
handset, you must decide whether you want to  
create a two-way or a three-way conversation.  
Two-Way Calling  
1. During an external call, press the int button, and use the  
touch-tone pad to enter the handset number you want to  
call.  
NOTE: The receiving handset presses the  
int button to answer the intercom call. Both  
intercom users may speak privately. The external  
caller will not hear the intercom conversation.  
ꢂ9  
ꢀ. When finished, press the exit button or int button to end  
the intercom call, return to the talk mode, and resume  
your original telephone conversation.  
Three-Way Calling  
1. During an external call, press the int button. LINE ON  
HOLD EXTENSION? shows in the display.  
ꢀ. Use the touch-tone pad to select Handset #. You will  
hear a paging tone and PAGING shows in the originating  
handset’s display.  
NOTE: PAGING FROM... shows in the display  
on the receiving handset, and the receiving  
handset presses the int or TALK/CALL BACK  
button to answer the intercom.  
ꢁ. When the receiving handset connects, press the format/  
conf button on the originating handset to conference  
with the receiving handset and the external caller.  
CONFERENCE shows in the display on the originating and  
receiving handsets.  
NOTE: A handset can enter conference mode  
directly by pressing TALK/CALL BACK on the  
second handset during a call.  
50  
Transferring External Calls to Other Handsets  
During an external call, you may transfer the external call to  
another handset.  
1. Press the int button on the originating handset to put  
an external call on hold, and then page the receiving  
handset.  
ꢀ. Use the touch-tone pad on the handset to select Handset  
#. You will hear a paging tone. PAGING shows on the  
originating handset’s display, and PAGING FROM... shows  
on the receiving handset’s display.  
ꢁ. When the receiving handset connects, press the TALK/  
CALL BACK button on the originating handset to transfer  
the call.  
-OR-  
ꢂ. Press the TALK/CALL BACK button on the originating  
handset to transfer the call. If the receiving handset does  
not answer within ꢁ0 seconds, the originating handset  
rings back and displays CALLBACK. If the originating  
handset does not answer within ꢁ0 seconds, the call is  
automatically dropped.  
51  
Caller ID (CID)  
IMPORTANT: In order to use this unit’s Caller  
ID features, you must subscribe to either the  
standard Name/Number Caller ID Service or Call  
Waiting Caller ID Service. To know who is calling  
while you are on the phone, you must subscribe  
to Call Waiting Caller ID Service.  
This unit receives and displays information transmitted by  
your local phone company. This information can include the  
phone number, date, and time; or the name, phone number,  
date, and time.  
Time  
Date  
Number of calls  
Caller ID phone  
number  
Caller ID name  
Call Waiting Caller ID  
Provided you subscribe to Call Waiting Caller ID service from  
your phone company; if you receive an incoming call and you  
are using the GE multi handset system, a beep indicates the  
presence of a Call Waiting call on the line. The Call Waiting  
Caller ID information will be displayed and stored in the  
history of all handsets in the system.  
5ꢀ  
• When you hear the call waiting beep in the handset  
receiver, press the flash/answerer button to put the  
current call on hold and answer the incoming call.  
Press FLASH/ answerer again to return to the original call.  
Receiving CID Records  
When you receive a call, the Caller ID information is  
transmitted between the first and second ring. The Caller ID  
information appears on the display while the phone rings,  
giving you a chance to monitor the information and decide  
whether or not to answer the call.  
Storing CID Records (In CID Memory)  
If you are not at home or cannot answer, your telephone’s  
Caller ID memory stores the data for the ꢂ0 most recent  
calls you received so you can see who called while you were  
unavailable. When the ꢂ1st call is received, the oldest Caller  
ID record (1st call) is automatically deleted.  
You may review the stored information at any time. Calls  
received since your last review show as NEW in the display.  
Calls that have not been previously reviewed but were  
received from the same number more than once show as  
REPT in the display.  
5ꢁ  
Reviewing CID Records  
As calls are received and stored, the display is updated to let  
you know how many calls have been received. To scroll CID  
records:  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press the caller ID-volume ( 6) button to review the  
newest CID record.  
ꢁ. Press the caller ID-volume ( 5) button to review the oldest  
CID record first.  
Dialing a CID Number  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume ( 6or 5) button to display the  
desired record.  
ꢁ. Press the TALK/CALL BACK or SPEAKER button. The  
number dials automatically.  
NOTE: Depending on (a) how the incoming  
caller’s phone number is formatted when it is  
received, and (b) whether or not you previously  
pre-programmed your local area code into the  
set up menu, you may need to adjust the format  
of the incoming caller’s stored phone number  
before making the call, press the format/conf  
button to adjust the number, and try again.  
Available formats include:  
5ꢂ  
Number of digits  
Explanation  
Example  
Eleven digits long distance code “1 ”  
1-ꢁ17-888-8888  
+ꢁ-digit area code  
+7-digit telephone number.  
Ten digits  
ꢁ-digit area code +  
7-digit telephone number.  
ꢁ17-888-8888  
Seven digits  
7-digit telephone number. 888-8888  
Storing CID Records in Internal Memory  
You may also store CID information in the phone’s internal  
memory.  
NOTE: It is important that you format CID  
records correctly BEFORE storing in internal  
memory as you cannot reformat CID records  
stored in memory.  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Use the caller ID-volume ( 6or 5) button to scroll to the  
desired CID record.  
ꢁ. Press the Memory button to display SELECT MEMORY 01-  
50.  
ꢂ. Use the touch-tone pad to enter a memory location to  
store the number in that memory location. You will hear a  
confirmation tone.  
55  
NOTE: If the memory location is occupied,  
REPLACE MEMO? is displayed, and you must  
confirm replacement by pressing the memory  
button.  
NOTE: Press the exit button once to keep the  
previous setting (making no changes) and  
return to the menu.  
NOTE: If the selected CID record contains any  
information that is non-numeric, the unit will not  
allow this record to transfer to the internal user  
memory. The handset will display UNABLE TO  
STORE.  
To Replace a Stored CID Record  
1. Repeat steps 1 through ꢁ in Storing CID Records in Internal  
Memory. After you enter the memory location, REPLACE  
MEMO? shows in the display.  
ꢀ. Press the Memory button again, and the new CID record  
replaces the old memory in that location. You will hear a  
confirmation tone.  
Deleting a CID Record  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume ( 6or 5) button to display the  
CID record you want to delete.  
ꢁ. Press the delete button. The display shows DELETE CALL  
ID?  
56  
ꢂ. Press the delete button to erase the record showing in the  
display. The display shows DELETED.  
NOTE: Press the exit button to return to the  
standby mode without deleting any CID records.  
Deleting All CID Records  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume ( 6or 5) button to display any  
Caller ID record.  
ꢁ. Press and hold the delete button until DELETE ALL? shows  
in the display.  
ꢂ. Press delete button to erase all of the current CID records.  
The display shows DELETED followed by NO CALLS.  
NOTE: Press the exit button to return to the  
standby mode without deleting any CID records.  
Memory  
Each handset can store up to fifty ꢀ0-digit numbers with  
up to 15-character names in memory for quick dialing. This  
memory feature is in addition to the CID memory log, which  
stores up to ꢂ0 CID records in each handset.  
Storing a Name and Number in Memory  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press the memory button to display SELECT MEMORY 01-  
50.  
57  
ꢁ. Press the desired memory location button (01 through 50)  
or use the caller ID-volume ( 6or 5) button to scroll to  
desired the memory location.  
NOTE: If the memory location is occupied, the  
memory location number and stored name and  
telephone number shows in the display. If the  
memory location is empty, EMPTY shows in the  
display.  
ꢂ. Press the memory button. The display shows ENTER  
NAME.  
5. Use the touch-tone pad to enter a name (up to 15  
characters). More than one letter is stored in each of the  
number keys. For example, to enter Bill Smith, press the ꢀ  
key twice for the letter B. Press the ꢂ key ꢁ times for the  
letter I. Press the 5 key ꢁ times for the letter L. Press the 5  
key ꢁ times for the second letter L, and press the 1 key to  
insert a space between the first and last name. Press the  
7 key ꢂ times for the letter S; press the 6 key once for the  
letter M; press the ꢂ key ꢁ times for the letter I; press the 8  
key for the letter T; press the ꢂ key twice for the letter H.  
NOTE: If you make a mistake press the delete  
button to backspace and erase the wrong  
character(s) or number(s).  
6. Press the memory button to confirm and save the record.  
The display shows ENTER TEL NUMBR.  
58  
7. Use the touch-tone pad to enter the telephone number  
(up to ꢀ0 digits, including pauses (press #pause/ringer  
button), and press the memory button again to save the  
record. The unit beeps to confirm.  
NOTE: The system treats PAUSES as delays or  
spaces in the dialing sequence.  
8. To enter another name and number in a different memory  
location, return to step ꢀ and repeat the process.  
Storing the Last Number Dialed  
You may transfer all three redial numbers into internal user  
memory.  
1. Make sure the phone in OFF (not in TALK mode).  
ꢀ. Press redial button to display the most recent redial  
number.  
ꢁ. Use the caller ID-volume ( 6or 5) button to scroll to  
desired redial number.  
ꢂ. Press memory button to display SELECT MEMORY 01 - 50.  
5. Use touch-tone pad to enter two digit desired memory  
location (01 through 50). Display will show ENTER NAME.  
6. Follow step 5 in the “Storing a Name and Number in  
Memory” section to enter name.  
NOTE: If the memory location is occupied,  
REPLACE MEMO? is displayed, and you must  
confirm replacement by pressing the memory  
button.  
59  
7. Press memory button to save.  
8. To enter another name and number in a different memory  
location, return to step ꢀ and repeat the process.  
NOTE: If the redial number has more than 20  
digits, it cannot be stored in memory.  
Inserting a Pause in the Dialing Sequence (of a  
Stored Number)  
Press the #pause/ringer button on the handset’s touch-tone  
pad to insert a delay in dialing sequence when a pause is  
needed to wait for a dial tone (for example, after you dial 9  
for an outside line, or to wait for a computer access tone.)  
Each pause counts as one digit in the dialing sequence.  
Reviewing Records Stored in Memory  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press the memory button to display SELECT MEMORY 01-  
50.  
ꢁ. Press the caller ID-volume ( 6or 5) buttons to scroll the  
records, or use the handset’s touch-tone pad to enter the  
memory location number.  
Changing Records Stored in Memory  
Follow the procedure for Storing Names and Numbers in  
Memory, except replace a stored telephone number with a  
new one.  
60  
Deleting Records Stored in Memory  
1. Make sure the phone is OFF (not in talk mode).  
ꢀ. Press the memory button to display SELECT MEMORY 01-  
50.  
ꢁ. Press the caller ID-volume ( 6or 5) button to scroll to the  
record you want to delete or use the touch-tone pad to  
enter the desired memory location.  
ꢂ. Press the delete button to mark the record for deletion.  
The display shows DELETE?  
5. Press the delete button to delete the record. DELETED  
shows in the display.  
NOTE: If you don’t want to change or delete  
a record, simply press the exit button, or  
wait for one minute to exit the review mode  
automatically.  
Dialing a Number from Memory  
1. Make sure the phone is ON (in talk mode) by pressing the  
TALK/CALL BACK or SPEAKER button.  
ꢀ. Press the memory button to display MEMO # - -.  
ꢁ. Use the touch tone pad to enter the memory location  
number. The number dials automatically.  
-OR-  
1. Make sure the phone is OFF (not in talk mode).  
61  
ꢀ. Press the memory button to display SELECT MEMORY 01-  
50.  
ꢁ. Press the memory location for the phone number you  
want to dial, or use the caller ID-volume ( 6or 5) button  
to scroll to the number you want to dial.  
ꢂ. Press the TALK/CALL BACK or SPEAKER button. The  
number dials automatically.  
Chain Dialing from Memory  
Use this feature to make calls from records stored in memory  
which require a sequence of numbers, such as a calling card  
number used for a frequently called long distance number.  
The following example shows how you can store each part  
of the dialing sequence and use chain dialing to make a call  
through a long distance service:  
The Number For  
Memory Location  
Long Distance Access Number  
7
Authorization Code  
8
Frequently called long distance number 9  
1. Make sure the phone is ON (in talk mode) by pressing the  
TALK/CALL BACK or SPEAKER button.  
ꢀ. Press the memory button, and then press 07.  
ꢁ. When you hear the access tone, press the memory button,  
and then press 08.  
ꢂ. At the next access tone, press the memory button and  
then 09.  
6ꢀ  
Answering System Operation  
This section discusses the buttons and features on the  
answering system.  
Message Counter Indicator  
The message counter gives you a numeric display of how  
many messages you have. The new message indicator  
flashes to indicate you have new messages. See below for  
the details.  
a) Message counter has a number displayed without flashing  
- No new messages. Shows total number of old messages.  
b) Message counter has a flashing number displayed - There  
are new messages. Shows total number of old and new  
messages.  
c) Message counter has bars ( - - ) - Answerer is off.  
d) Message counter has an “F“ flashing on the display -  
Memory is full.  
e) Message counter has a “CL” flashing on the display - Clock  
is not set since power up or after power failure.  
f) Message counter has six horizontal bars flashing on the  
display - MEMO recording.  
g) Message counter has a “An“ flashing on the display -  
Answering incoming calls and recording an incoming call.  
6ꢁ  
h) Message counter has “LA” - The answering system is  
being accessed remotely.  
i) Message counter has “En“ on the display - English is  
selected as the current voice prompt during language  
selection.  
j) Message counter has “Fr“ on the display - French is  
selected as the current voice prompt during language  
selection.  
k) Message counter has “SP“ on the display - Spanish is  
selected as the current voice prompt during language  
selection.  
NOTE: While the messages are playing, the  
message counter will display the messages in  
the order they were received.  
NOTE: The maximum recording time for each  
message is 3 minutes and the total recording  
time of this unit is 12 minutes.  
Leaving a Message/Memo  
Use the memo feature to leave a message.  
1. Press and hold the memo button.  
ꢀ. Begin speaking after you hear “RECORD MESSAGE” and  
start tone.  
6ꢂ  
ꢁ. Release the memo button when you are finished recording  
the memo.  
NOTE: Maximum recording time for memo is 3  
minutes.  
Screening Calls from the Base  
1. When the answering system answers the call, listen while  
the caller leaves a message (to determine who is calling).  
ꢀ. To speak to the caller, pick up the handset, and press the  
TALK/CALL BACK or SPEAKER button.  
The answering system automatically stops recording when  
you activate the handset or pick up an extension phone.  
TIP: Make sure the volume on the base is set  
loud enough to hear your incoming calls.  
Message Playback  
The message counter lets you know when you have  
message(s) or new message(s). To play the messages, press  
the PLAY/STOP button.  
While a message is playing, you may do the following:  
• Press the corresponding PLAY/STOP button to stop the  
message playback.  
• Press and release the message speed button to listen to  
the message playback at half of its normal speed. Press  
again to cancel and return to standard playback mode.  
65  
• Press and release the review button to restart the current  
message.  
• Press and release the review button twice to go to the  
previous message.  
• Press and release the skip button to go to the next  
message.  
• Press the delete button to erase the current message.  
Memory Full  
When the answering system memory is full, the system  
answers after 10 rings. You should erase some messages so  
the answering system may record new messages.  
Erasing Messages  
You may erase messages in the following three ways:  
To erase a message while it is playing  
1. Press and release PLAY/STOP button.  
ꢀ. Press the review and skip buttons to select and play the  
message you want to erase.  
ꢁ. Press the delete button, the current message is erased,  
and the next message plays.  
To erase all previously played Messages in a mailbox  
1. Make sure the phone is OFF (not in talk mode)  
ꢀ. Press and hold the delete button until “ALL OLD  
MESSAGES ERASED” is announced.  
66  
To erase a message from the handset :  
1. Press the flash/answerer button on the handset  
ꢀ. Press the play/stop (key ꢀ) on the handset.  
ꢁ. Press the erase (key 0) on the handset to erase a message  
during playback.  
NOTE: Erased messages cannot be restored.  
Remote Access  
You may access the answering system with the cordless  
handset or from any tone-dial compatible telephone.  
Cordless Handset  
Use the corresponding handset keys just like you would use  
the base buttons (see “Answering System Setup”). The button  
functions are located on the handset above each number  
key. For example, to play messages:  
• Press the flash/answerer button. The display shows  
ANSWERER REMOTE ACCESS.  
• Press the play/stop button to play the message.  
• When you are finished listening to your messages, press  
the flash/answerer button again.  
67  
Screening Calls from the Handset  
Use the handset to screen calls even when you can’t hear  
the answering system.  
When the answering system picks up:  
1. Press the flash/answerer button to access the answering  
system. CALL SCREENING shows on the display.  
ꢀ. Listen as the caller leaves a message.  
ꢁ. Press the TALK/CALL BACK or SPEAKER buttons to speak  
to the person or press the flash/answerer button to stop  
screening the call.  
Accessing the Answering System from  
Another Location  
You can access your answering system from any touch-  
tone phone by entering your ꢁ-digit security code during the  
playing of outgoing announcement or after you hear the  
outgoing announcement.  
1. Dial the telephone number to which the answering system  
is connected.  
ꢀ. While the outgoing announcement is playing, enter the  
security code “1ꢀꢁ”  
OR  
After the announcement has played and you hear a tone,  
enter security code “1ꢀꢁ”  
68  
ꢁ. Follow the voice menu to use the answering system’s  
remote functions.  
The remote feature lets you perform the following functions:  
To  
Press this button  
Review message  
Play back messages  
1
Stop message playback  
Erase message  
0 (during message playback)  
Skip message  
Turn off/on answerer  
Review voice menu options 7  
Memory Full  
When answering system memory is full, the system answers  
after 10 rings, beeps and waits for you to enter the ꢁ-digit  
security code. If you don’t enter the security code within 8  
seconds, the phone hangs up.  
You should erase some messages so the answering system  
can record new messages.  
NOTE: The unit also answers after the 10th  
ring if it is turned off. To access the answering  
system, enter your 3-digit security code.  
69  
Belt Clip and Optional Headset  
Connecting the Belt Clip  
1. To attach the belt clip, insert the sides of the belt clip into  
the slots on each side of the handset.  
ꢀ. Snap the ends of the belt clip into place.  
Connecting an Optional Headset to the  
Handset  
Each handset can be used with an optional headset hands  
free operation.  
1. Connect the headset to the headset jack on the side of  
the handset. The handset receiver and microphone are  
disabled when the headset is connected.  
ꢀ. Adjust the headset to rest comfortably on top of your head  
and over your ear. Move the microphone to approximately  
two to three inches from your mouth.  
ꢁ. Press the TALK/CALL BACK button to answer a call or make  
calls using the headset.  
ꢂ. To return to normal operation, unplug the headset from  
the jack.  
70  
Changing the Battery  
CAUTION: To reduce the risk of fire or  
personal injury, use only the Thomson Inc.  
approved model 5-2721 Nickel-metal Hydride  
battery (Ni-MH), which is compatible with this  
unit.  
1. Make sure the telephone is OFF (not in TALK mode) before  
you replace the battery.  
ꢀ. Remove the battery compartment door.  
ꢁ. Disconnect the battery plug from the jack inside the  
battery compartment and remove the battery pack from  
the handset.  
ꢂ. Insert the new battery pack and connect the cord to the  
jack inside the battery compartment.  
5. Put the battery compartment door back on.  
6. Place handset in the base or handset charge cradle to  
charge. Allow the handset battery to properly charge  
(for 16 hours) prior to first use or when you install a new  
battery pack. If you do not properly charge the phone,  
battery performance will be compromised.  
71  
Battery Safety Precautions  
• Do not burn, disassemble, mutilate, or puncture. Like other  
batteries of this type, toxic materials could be released  
which can cause injury.  
• To reduce the risk of fire or personal injury, use only the  
Nickel-metal Hydride battery listed in the User’s Guide.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over ꢁ0 days.  
NOTE: The RBRC seal on the battery used in your  
Thomson Inc. product indicates that we are  
participating in a program to collect and recycle  
the rechargeable battery (or batteries).  
For more information go to the RBRC web site at  
a local recycling center.  
7ꢀ  
Display Messages  
The following messages shows the status of the phone,  
provides Caller ID information, or helps you set up and use  
your phone.  
BLOCKED NUMBER  
Indicates the person is calling from  
a number which is blocked from  
transmission.  
CHARGING...  
Indicates the handset needs to  
charge for a period of time before it  
can resume normal function.  
DELETE ALL?  
Prompt asking if you want to erase  
all CID records.  
DELETE CALL ID?  
Prompt asking if you want to erase  
the CID record showing on  
the display.  
DELETE?  
Prompt asking if you want to erase  
one of the 50 records stored in the  
phone’s memory.  
DUPLICATE NUMBER Under VIP melody feature, if the  
desired number/record was selected  
in any one of TEN VIP melody records  
before, DUPLICATE NUMBER shows  
in the display.  
7ꢁ  
END OF LIST  
Indicates that there is no additional  
information in CID memory.  
ENTER NAME  
Prompt telling you to enter a name  
in one of the 50 memory locations.  
ENTER TEL NUMBR  
Prompt telling you to enter a  
telephone number in one of the 50  
memory locations.  
NEW  
Indicates call or calls which have not  
been reviewed.  
HANDSET NAME  
Prompt telling you to enter the user  
name for the registered handset.  
HANDSET NEEDS  
REGISTRATION  
Indicates you must register a non-  
registered handset prior to use.  
INCOMPLETE DATA  
Caller information is interrupted  
during transmission or the phone  
line is excessively noisy. Indicates no  
CID information was received, you  
are not subscribed to CID service, or  
CID service is not working.  
LINE IN USE  
Displays on handset while the line is  
in use.  
LONG DISTANCE  
Indicates CID record is from a long  
distance call.  
7ꢂ  
LOW BATTERY  
Indicates the battery needs to be  
charged.  
NEW VOICE MAIL  
CALL SCREENING  
Indicates voice mail has not been  
retrieved from service provider.  
Indicates you may use the handset  
to screen calls before answering the  
call.  
MSG WAITING OFF  
NEW CALL XX  
NO CALLS  
Indicates voice mail has been  
retrieved from service provider.  
XX represents the number of new  
CID records not reviewed.  
Indicates there are no CID records in  
memory.  
NO USER MEMORY  
Indicates the memory location  
contains no user memories and  
the user is trying to mark a specific  
user record for VIP MELODY.  
OUT OF RANGE  
May indicate handset is too far away  
from the base or that the power has  
been interrupted. Move closer and  
check connections.  
PAGING or  
PAGING FROM  
Someone pressed the page button  
on the base or int button on the  
handset.  
75  
REPT  
Indicates a repeat call message.  
Indicates a new call from the same  
number was received more than  
once.  
SEARCHING  
SPKR  
Indicates handset is searching for  
the base.  
Indicates the handset is in  
speakerphone mode.  
UNKNOWN CALLER/ Indicates incoming call is from an  
NAME/NUMBER  
area not serviced by CID or  
the CID information was not sent.  
Answering System Display Messages  
The following messages show the status of the answering  
system or help you set up and use the system.  
0-59  
Indicates the total number of  
messages.  
CL (blinking)  
The voice time/day stamp needs to  
be set.  
- -  
Answering system is turned off.  
The system is answering a call.  
Answering system memory is full.  
An (blinking)  
F (blinking)  
Six bars (blinking)  
The system is recording a memo or  
an announcement.  
LA (Line Access)  
External line remote answering  
system.  
76  
Handset Sound Signals  
Signal  
Meaning  
A long warbling tone  
(with ringer on)  
Signals an incoming call  
Three short beeps  
(several times)  
Page signal  
One beep every 7 seconds  
Low battery warning  
Troubleshooting Guide  
Telephone Solutions  
No dial tone  
• Check or repeat installation steps:  
Make sure the base power cord is connected to a working  
electrical outlet.  
Make sure the telephone line cord is connected to the  
base and the wall jack.  
• Connect another phone to the same jack. If it doesn’t  
work, the problem might be your wiring or local service.  
• The handset may be out of range of the base. Move closer  
to the base.  
• Make sure the battery is properly charged (for 16 hours).  
• Make sure the battery pack (in the handset) is properly  
installed.  
77  
• The handset should beep when you press the TALK/  
CALL BACK button, and the charge indicator on the base  
should be lit when the handset rests in the cradle. If not,  
the battery may need to be charged.  
• Place handset in charge cradle for at least ꢀ0 seconds to  
reset the unit.  
Handset does not ring  
• Make sure the handset ringer software switch is set to on.  
• The handset may be out of range of the base. Move closer  
to the base.  
• You may have too many extension phones on your line.  
Try unplugging some extensions.  
• Check for a dial tone.  
You experience static, noise, or fading in and out  
• The handset may be out of range of the base. Move closer  
to base.  
• Make sure base is not plugged into an electrical outlet  
with another household appliance. If necessary, relocate  
the base.  
• Charge the battery (for 16 hours).  
78  
Unit beeps  
• Clean the charging contacts on the cordless handset and  
base charge cradle with a soft cloth or an eraser.  
• See solutions for “No dial tone ” on previous page.  
• Replace the battery.  
Memory dialing doesn’t work  
• Did you program the memory location keys correctly?  
• Did you follow proper dialing sequence?  
Unit locks up and no communication between the base and  
cordless handset  
• Unplug the power adaptor from the electrical outlet and  
the back of the base. Remove the handset battery. Wait  
for ꢁ0 seconds and plug the power adaptor back into the  
base and electrical outlet. Reconnect the battery and  
charge for 16 hours.  
Caller ID Solutions  
No Display  
• Charge the battery (for 16 hours). Or replace the battery.  
• Make sure the unit is connected to a non-switched  
electrical outlet. Disconnect the power adaptor from the  
base and reconnect it.  
79  
Caller ID Error Message  
• The unit displays this message if it detects anything other  
than valid Caller ID information during the silent period  
after the first ring. This message indicates the presence of  
noise on the line.  
No Caller ID  
• You must be subscribed to the standard Name/Number  
Caller ID service from your local telephone company to  
receive CID information.  
Battery Solutions  
If you experience any of the following problems, even after  
recharging the battery, you may need to replace the battery  
pack:  
• Short talk time  
• Poor sound quality  
• Limited range  
• Charge indicator fails to turn on  
Answering System Solutions  
Can’t hear messages, beep, etc.  
• Adjust speaker volume.  
Time/Day setting stuck at 1ꢀ a.m Mon.  
• Set the time clock.  
80  
Answers on 10th ring  
• Make sure answering system is turned on.  
• Answering system memory may be full. Erase some  
messages.  
Incoming messages are incomplete  
• An extension phone may have been lifted as a message is  
received.  
• Answering system memory is full. Erase some messages.  
• You may have accidently pressed the play/stop button  
during playback and stopped the message.  
Won’t respond to remote commands  
• You must use a tone-dial phone. This phone does not  
support pulse (rotary) dialing.  
• Make sure to enter the correct security code.  
• Did unit hang up? If you take no action for a period of  
time,  
it automatically hangs up.  
Causes of Poor Reception  
• Aluminum siding.  
• Foil backing on insulation.  
• Heating ducts and other metal construction that can  
shield radio signals.  
• You ’re too close to appliances such as microwaves,  
stoves, computers, etc.  
81  
• Atmospheric conditions, such as strong storms.  
• Base is installed in the basement or lower floor of the  
house.  
• Base is plugged into AC outlet with other electronic  
devices.  
• Baby monitor is using the same frequency.  
• Handset battery is low.  
• You’re out of range of the base.  
General Product Care  
To keep your unit working and looking good, follow these  
guidelines:  
• Avoid dropping the handset, as well as other rough treatment  
to the phone.  
• Clean the phone with a soft cloth.  
• Never use strong cleaning agents, paint thinner, abrasive  
powder, alcohol, or other chemical products to clean the  
unit. Doing so will damage the finish.  
• Retain the original packaging in case you need to ship the  
phone at a later date.  
• Periodically clean the charge contacts on the handset and  
base with a clean pencil eraser.  
8ꢀ  
Service  
If trouble is experienced with this equipment, for repair or  
warranty information, please contact customer service at  
1-800-448-0329. If the equipment is causing harm to the  
telephone network, the telephone company may request that  
you disconnect the equipment until the problem is resolved.  
This product may be serviced only by the manufacturer or  
its authorized service agents. Changes or modifications not  
expressly approved by Thomson Inc. could void the user’s  
authority to operate this product. For instructions on how to  
obtain service, refer to the warranty included in this guide or  
call customer service at 1-800-448-0329.  
Or refer inquiries to:  
Thomson Inc.  
Manager, Consumer Relations  
P O Box 1976  
Indianapolis, IN 46206  
Attach your sales receipt to the booklet for future reference  
or jot down the date this product was purchased or received  
as a gift. This information will be valuable if service should be  
required during the warranty period.  
Purchase date ____________________________  
Name of store ____________________________  
8ꢁ  
Index  
A
Accessing the Answering  
System from Another  
Location 68  
Before You Begin 1ꢀ  
Belt Clip and Optional  
Headset 70  
Accessory Information 9ꢁ  
Advanced Intercom  
Features ꢂ9  
Answering Calls ꢂ1  
Answering System Display  
Messages 76  
C
Caller ID (CID) 5ꢀ  
Caller ID Solutions 79  
Call Timer ꢂꢀ  
Call Waiting Caller ID 5ꢀ  
Causes of Poor Reception  
81  
Answering System  
Operation 6ꢁ  
Chain Dialing from Memory  
6ꢀ  
Changing a Stored VIP  
Melody Record ꢁ0  
Changing Records Stored in  
Memory 60  
Changing the Battery 71  
Connecting an Optional  
Headset to the Handset  
70  
Answering System Setup 19  
Answering System Solutions  
80  
Area Code ꢁꢂ  
Audio Predial ꢁ1  
Auto Standby ꢂꢀ  
B
Base Layout 16  
Base Station 18  
Connecting the Belt Clip 70  
Battery Safety Precautions  
7ꢀ  
Battery Solutions 80  
8ꢂ  
Index  
D
G
De-Registration ꢁ6  
Default Setting ꢁ8  
Deleting a CID Record 56  
Deleting All CID Records 57  
General Product Care 8ꢀ  
Global De-registration ꢁ8  
H
Handset Layout 15  
Handset Name ꢀ6  
Handset Setup ꢀ5  
Handset Sound Signals 77  
Handset to Handset Paging  
ꢂ5  
Deleting Records Stored in  
Memory 61  
Dialing a CID Number 5ꢂ  
Dialing a Number from  
Memory 61  
Digital Security System 1ꢁ  
Display Messages 7ꢁ  
Hearing Aid Compatibility  
(HAC) 6  
E
I
Equipment Approval  
Information ꢀ  
Important Installation  
Guidelines 1ꢂ  
Information for DECT  
Product 6  
Erasing Messages 66  
Exit ꢂꢂ  
Inserting a Pause in the  
Dialing Sequence 60  
Installation 1ꢁ  
F
FCC RF Radiation Exposure  
Statement 6  
Installing the Handset  
Battery 17  
Flash/Call Waiting ꢂꢁ  
Installing the Phone 17  
Intercom Operation ꢂ7  
85  
Index  
P
Page ꢂꢂ  
Interference Information ꢂ  
Introduction 1ꢀ  
Paging All Handsets from a  
Handset ꢂ5  
Paging from the Base/Group  
Page ꢂ6  
K
Key Tone ꢁ1  
Parts Checklist 1ꢀ  
Pre-Dialing ꢂ1  
Programming Functions ꢀꢁ  
Programming the Telephone  
ꢀꢁ  
L
Language ꢀ5  
Last Number Redial ꢂꢁ  
Leaving a Message/Memo  
6ꢂ  
Licensing 6  
Limited Warranty 89  
R
Receiver Volume Control ꢂ6  
Receiving an Incoming Call  
During an Intercom Call  
ꢂ9  
Receiving an Intercom Call  
ꢂ8  
Receiving CID Records 5ꢁ  
Recording the Outgoing  
Announcement ꢀ1  
Registration ꢁ5  
Remote Access 67  
Reviewing and Choosing the  
Announcement ꢀꢀ  
M
Making a Call ꢂ1  
Making an Intercom Call ꢂ7  
Memory 57  
Memory Full 66, 69  
Message Alert (for  
answering system) ꢁꢀ  
Message Counter Indicator  
6ꢁ  
Message Playback 65  
Mute ꢂ6  
86  
Index  
Reviewing And Deleting  
Stored VIP Melody  
Record ꢁ0  
Speakerphone Operation.  
ꢂ0  
Speaker Volume ꢀ1  
Standby Screen ꢀꢁ  
Reviewing CID Records 5ꢂ  
Reviewing Records Stored in  
Memory 60  
Storing a Name and  
Number in Memory 57  
Ringer HI/LO/OFF (Shortcut)  
ꢂꢀ  
Ringer Tone ꢀ7  
Storing CID Records (In CID  
Memory) 5ꢁ  
Storing CID Records in  
Internal Memory 55  
Ringer Volume ꢀ7  
Rings to Answer (for  
Storing the Last Number  
Dialed 59  
answering system) ꢁꢀ  
Room Monitor (applicable  
only with additional  
handsets) ꢀꢁ  
Storing VIP Melody ꢀ9  
T
Table of Contents 7  
S
Telephone Jack  
Screening Calls from the  
Base 65  
Requirements 1ꢁ  
Telephone Operation ꢁ9  
Telephone Solutions 77  
Three-Way Calling 50  
Tone/Pulse ꢁ5  
To Replace a Stored CID  
Record 56  
Screening Calls from the  
Handset 68  
Security Code ꢁꢁ  
Service 8ꢁ  
Setting the Voice Prompt  
Language ꢀ0  
87  
Index  
Transferring External Calls  
to Other Handsets 51  
Troubleshooting Guide 77  
Two-Way Calling ꢂ9  
U
Using Intercom with  
External Telephone Calls  
ꢂ9  
V
VIP Melody ꢀ8  
Visual Indicators ꢁ9  
VMWI / Visual Ringer  
Indicator on Handset ꢂ0  
Voice Instruction ꢀ1  
Voice Time/Day Stamp and  
Real Time Clock ꢀ0  
Volume Boost ꢂ7  
W
Wall Mounting the Base ꢀ0  
88  
Limited Warranty  
What your warranty covers:  
• Defects in materials or workmanship.  
For how long after your purchase:  
• One year, from date of purchase.  
(The warranty period for rental units begins with the first  
rental or ꢂ5 days from date of shipment to the rental firm,  
whichever comes first.)  
What we will do:  
• Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of  
the original product’s warranty period.  
How you get service:  
• Properly pack your unit. Include any cables, etc., which  
were originally provided with the product. We recommend  
using the original carton and packing materials.  
• ”Proof of purchase in the form of a bill of sale or receipted  
invoice which is evidence that the product is within the  
warranty period, must be presented to obtain warranty  
service.” For rental firms, proof of first rental is also  
required. Also print your name and address and a  
description of the defect. Send via standard UPS or its  
equivalent to:  
Thomson Inc.  
117ꢀ1 B Alameda Ave.  
Socorro, Texas 799ꢀ7  
89  
• Pay any charges billed to you by the Exchange Center for  
service not covered by the warranty.  
• Insure your shipment for loss or damage. Thomson Inc.  
accepts no liability in case of damage or loss.  
• A new or refurbished unit will be shipped to you freight  
prepaid.  
What your warranty does not cover:  
• Customer instruction. (Your Owner’s Manual provides  
information regarding operating instructions and user  
controls. Any additional information, should be obtained  
from your dealer.)  
• Installation and setup service adjustments.  
• Batteries.  
• Damage from misuse or neglect.  
• Products which have been modified or incorporated into  
other products.  
• Products purchased or serviced outside the USA.  
• Acts of nature, such as but not limited to lightning damage.  
90  
Product Registration:  
• Please complete and mail the Product Registration Card  
packed with your unit. It will make it easier to contact you  
should it ever be necessary. The return of the card is not  
required for warranty coverage.  
Limitation of Warranty:  
• The warranty stated above is the only warranty  
applicable to this product. All other warranties,  
express or implied (including all implied warranties of  
merchantability or fitness for a particular purpose) are  
hereby disclaimed. No verbal or written information  
given by Thomson Inc., its agents, or employees shall  
create a guaranty or in any way increase the scope of  
this warranty.  
• Repair or replacement as provided under this warranty  
is the exclusive remedy of the consumer. Thomson  
Inc. shall not be liable for incidental or consequential  
damages resulting from the use of this product or  
arising out of any breach of any express or implied  
warranty on this product. This disclaimer of warranties  
and limited warranty are governed by the laws of the  
state of Indiana. Except to the extent prohibited by  
applicable law, any implied warranty of merchantability  
or fitness for a particular purpose on this product is  
limited to the applicable warranty period set forth  
above.  
91  
How state law relates to this warranty:  
• Some states do not allow the exclusion nor limitation  
of incidental or consequential damages, or limitations  
on how long an implied warranty lasts so the above  
limitations or exclusions may not apply to you.  
• This warranty gives you specific legal rights, and you also  
may have other rights that vary from state to state.  
If you purchased your product outside the USA:  
• This warranty does not apply. Contact your dealer for  
warranty information.  
9ꢀ  
Accessory Information  
DESCRIPTION  
MODEL NO.  
5-2721  
5-2760  
5-2717  
5-2425  
27918  
Handset Replacement Battery  
AC Power converter  
Belt Clip  
Headset  
Accessory Handset  
with Charge Cradle  
To place order, have your Visa, MasterCard, or  
Discover Card ready and call toll-free  
1-800-338-0376.  
A shipping and handling fee will be charged  
upon ordering. We are required by law to collect  
appropriate sales tax for each individual state,  
country, and locality to which the merchandise is  
being sent. Items are subject to availability.  
*Prices are subject to change without notice.  
9ꢁ  
Thomson Inc.  
10ꢁꢁ0 North Meridian Street  
Indianapolis, IN ꢂ6ꢀ90  
© ꢀ007 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Model ꢀ7907  
00019188 (Rev. 0 Dom E)  
07-11  
Printed in China  

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