TWO
USER GUIDE
KIN R1.0 - CDMA
Copyright © 2010 Microsoft Corporation.
Model OMPB20ZU
GLOBAL SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
About global settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wireless controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Airplane mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Data roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Screen lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Account sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
About the KIN Studio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Phone updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CONTACTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
About contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manage your contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Add a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Edit a contact card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Delete a contact card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Favorite contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contact cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Find a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Find a contact from anywhere on your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Find a contact from the Contacts app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Syncing your contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
About the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Answer a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
In-call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Multiple calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
End a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Voicemail notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call voicemail from the Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
FEED READER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
All Feeds screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Favorites screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Individual Story screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EMAIL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Inbox screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Read message screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
About Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Messages inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Conversation cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
MMS setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
CAMERA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Photo settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Full-screen photo viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Favorites screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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Albums screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Online screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Sync photos and videos to the Studio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Copy photos and videos to/from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
BROWSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
About the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Favorite webpages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Browser settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
MUSIC & MORE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
About Music & More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Sync media from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Media player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Find a song, video, or podcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Play an item. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Now Playing screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delete an item. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
FM radio screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Listen to media with headset, headphones, or Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . .113
Zune Pass catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
About Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Turn an alarm on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
SAFETY, REGULATORY, AND LEGAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Handling and safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
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Battery charger handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Device handling in potentially explosive atmospheres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Driving safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Additional safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Regulatory and compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
FCC notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exposure to Radio Frequency (RF) signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
FCC enhanced 911 (E911) rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Compliance with additional FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
KIN terms of service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
12-month limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
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PHONE CONTROLS
THE OUTSIDE OF YOUR PHONE
Proximity and
light sensors
Microphone
BACK button
Earpiece
Battery cover latch
VOLUME buttons
POWER button
Camera lens
-
+
CAPTURE
button
Camera flash
Headset jack
USB power
port
Speaker
Speaker
TURN YOUR PHONE ON/OFF
1 Press and hold the POWER button to turn your phone on.
POWER button
2 Press and hold the POWER button again to turn your phone off. The phone will turn off after you
confirm.
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Note: If you press the POWER button quickly while your phone is on, your phone will go into screen
lock. Screen lock prevents accidental actions if your phone’s buttons are pressed or if your screen is
touched. Read more in “Screen lock” on page 36.
CONTROL BUTTONS
BACK button
Use the BACK button to navigate back to where you came from. If you’re on a
screen and editing or adding information, pressing BACK will save your
information, or you’ll be asked if you want to save it.
Press and hold the BACK button to return to the Loop (the center Home
screen) at any time. Read more in “Loop” on page 19.
VOLUME buttons Use the + and - VOLUME buttons to adjust the volume on a call or when
you’re playing music, watching a video, or listening to a podcast. Press the +
VOLUME button to increase the volume; press the - VOLUME button to
lower the volume. To silence an incoming call’s ring, press any button or key.
If no sound is playing, pressing the VOLUME buttons will step through the
sound profiles.
CAPTURE button Use the CAPTURE button to capture photos and videos. When you press the
CAPTURE button, you’ll enter the Camera app > Capture screen. Read more
POWER button
Use the POWER button to put your phone into screen lock (press the POWER
button briefly) or turn your phone on/off (press and hold). Read more in
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BATTERY
Insert or remove your battery
1 Turn your phone over so you are looking at the battery cover.
2 Press the battery cover latch, then carefully lift the cover from your phone, lifting from the side
with the latch.
3 To remove the battery, lift the battery using the battery lift tab.
Battery lift tab
4 To insert the battery, match the gold-colored contacts on the battery with the gold-colored contacts
in the battery slot. Push the battery firmly into place.
5 Replace the cover, making sure the cover latch snaps back into position.
Battery notes:
• If you plan to leave your phone unattended for an extended period of time, the battery may
discharge if the phone is turned on and not attached to the charger.
• Battery charging times can vary and are dependent on the type of charger and remaining battery
charge. Battery performance will begin to degrade over time, so you may want to consider replacing
the battery if you notice your phone’s talk and standby times are noticeably shorter than normal.
• You may store your battery in the phone when it is not in use; however, the battery will slowly
discharge even if the phone is turned off. If you remove your battery from the phone, store the
battery in a cool, dark, dry place.
• Battery life will vary depending on operating temperature, signal strength, phone feature settings,
network setup, and system use (calls, messaging, etc.).
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• A shorter screen lock timeout setting will also improve battery life because the screen will go black
sooner.
Charge using the USB power adapter
When you first receive your phone it should be charged, but it’s advisable to bring it to a full charge.
The USB power adapter that came in the box with your phone lets you plug your phone into a power
outlet to charge the battery. To charge your phone, follow these steps:
1 Connect the USB power adapter to your phone’s USB/power port.
2 Plug the other end of the USB power adapter to a wall power outlet. While your phone is charging,
you’ll see the charging icon over the battery icon in the lower-right of the screen and in the
Dashboard. (Read more in “Dashboard” on page 26.)
3 When your phone is fully charged, the battery icon will be filled with color.
Charge using your computer’s USB port
1 Connect the USB cable to your phone’s USB/power port. (Your USB cable is also used to connect
your phone to the USB power adapter.)
2 Connect the other end of the adapter to your computer’s USB port.
Note: The first time you attach your phone to your PC via USB, you’ll be prompted to install
drivers.
3 While your phone is charging, you’ll see the charging icon over the battery icon in the lower-
right of the screen and in the Dashboard. (Read more in “Dashboard” on page 26.)
Read about importing media to your phone via USB in:
Note: Not all USB off-the-shelf car chargers provide enough power to adequately charge your phone.
A car charger must be rated at 500 mA to charge your phone properly.
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Ways to conserve battery power
Listed below are a few ways you can save your battery power, as well as some facts about battery
usage:
• Adjust wireless settings. If you will not be using your phone’s wireless functionality for a period of
time, you can save power by turning off Wi-Fi or by putting your phone in airplane mode, but
• If you are going to be in an area or building that has no cell coverage for a few hours, turn off
your phone or turn on airplane mode and connect to Wi-Fi to conserve power. When you are
out of range of a cell tower your phone will have a shorter standby time because your phone is
searching for a cell tower. This uses more power than if it were already registered with a tower and
simply monitoring.
• If you won’t be using your phone for a period of time, turn it off to save the most power. You
can leave your phone turned off and not connected to the battery charger for approximately two
days before the battery will completely discharge.
• Turn the Auto-brightness setting on. Auto-brightness is turned on by default. You’ll typically use
more battery power when it’s turned off, unless you manually set the brightness level to stay low.
• Warm up. The battery capacity will be lower when the temperature is lower. If you think your
phone is suffering from the cold, bring it indoors or where the temperature is warmer.
HEADSET JACK
Your phone is designed to use a stereo headset. To use a headset, insert the headset lead into the
headset jack. Be sure to press the headset lead in firmly to secure the connection.
Read about how to use the headset control button(s) in “Can I control a call with a headset?” on page
Note: In order to listen to the FM radio in Music & More, you must insert a wired headset or
headphone (the wire works as the antenna).
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SCREEN LOCK
To prevent accidental key presses or screen touches, lock your screen. While your phone is screen
locked, you’ll still be able to adjust the volume during phone calls and media playback. You’ll also still
receive incoming call and message notifications.
1 Lock your screen by doing one of the following:
• Press the POWER button quickly (the screen will also go dark).
• Simply wait for the screen lock timeout period to elapse. Read how to set the timeout period in
“Auto-lock” on page 36. After 10 seconds in the screen lock state, your phone screen will go black
and remain so until you unlock it, receive a new call, message, or other notification.
2 To unlock the phone, do one of the following:
• Slide the keyboard open.
• Press the BACK button, then flick your finger diagonally toward the upper-right corner.
3 If you’ve set a security PIN (required if you’ve set up an Exchange email account) and it has locked,
you’ll be prompted to type it.
Note: After eight incorrect attempts at typing your PIN, you’ll be prompted to type a specific
number to continue trying. If you type an incorrect PIN a total of ten times, the data on your phone
will be erased (but you will be warned after the ninth attempt).
Warning: Be careful of losing your data if children play with this screen; they may not be able to
understand the warnings.
SCREEN ORIENTATION
Your phone screen will adjust to the way you’re holding your phone or whether you have the keyboard
open. If you hold the screen in “portrait” orientation (with the BACK button at the bottom), then the
screen will display in portrait orientation. If you hold your phone in “landscape” orientation (with the
BACK button on the right) or if you’ve slid the keyboard open, the screen will display in landscape
orientation.
Notes:
• When using the Music & More app, the orientation will always be portrait, except when you use the
keyboard to type search terms.
• When using the Search app, the orientation will always be landscape.
• Screen orientation is based on a gravity measurement in the phone, so if you rotate your phone
while holding it level (with the screen facing up) or while it’s laying on a flat surface, the phone
won’t register the rotation. Tilt the phone up slightly (20-30°) toward you to have the screen
orientation shift correctly.
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• If the phone is shaking when you rotate it, the orientation won’t change. This is to prevent
unintended rotations while walking, riding on a bus, exercising, or doing something else that might
jolt the phone.
TOUCH SCREEN GESTURES
Tap
Touch your fingertip quickly and lightly on the screen. Use this gesture for
selecting items on the screen. You’ll know when you’ve selected an item because
its color changes.
In the Camera full-screen photo viewer, tap once to show the options.
Double tap
On some screens (webpages, Camera full-screen photo viewer) you can zoom in/
out by tapping the screen twice, quickly and in succession.
If you double tap an image on a webpage, you’ll show the Save image or Open
link options (if the image is also a link).
Note: If you double tap on a screen where there’s no special double tap action,
your double tap will be treated as a single tap.
Two-finger tap
On some screens you can expose additional functions (such as delete or reorder
items) by quickly tapping the screen with two fingers (using your forefinger +
middle finger works well).
• Delete an item by first tapping the screen with two fingers to show the delete
icon X next to each item. Tap the X to delete the item(s). Two-finger tap again
to exit edit mode. When you two-finger tap to exit, be careful not to tap any of
the Xs.
• On the Apps and Favorites screens you can rearrange the contents by first
entering edit mode. Quickly tap the screen with two fingers and you’ll see all
the items on the screen shrink. Drag the item to its new location. Two-finger
tap again to exit edit mode.
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Slide
Slide your finger lightly on the screen in an up/down or left/right direction. This
gesture is primarily used for scrolling or panning.
• Slide your finger in an upward direction to scroll down; slide your finger in a
downward direction to scroll up.
• Slide your finger left to move to the right; slide your finger right to move to
the left.
To scroll up or down quickly, flick your fingertip quickly and repeatedly up or
down on the screen. Tap the screen to stop the scrolling.
Touch and hold Touch your finger to the screen and leave it there until the next action is
triggered. For example:
• Touch and hold an item until it “lifts” to drag it into the Spot.
• Touch and hold a text box to magnify it for positioning the cursor.
Drag
After you touch a movable item, if you hold your finger on the item and slide,
the item slides with your finger. This drag gesture is used to rearrange Apps or
Favorites.
To drag contacts, photos, feed stories, etc. into the Spot , first touch and hold
the item until it lifts slightly and the Spot expands
, then drag it right into the
Spot, where it will disappear. Read more about the Spot in “Share with the Spot”
Pinch in or out
To zoom in to a webpage or photo, start with your thumb and forefinger together
in the middle of the screen then pull them apart.
To zoom out of a webpage or photo, reverse the motion. Start with your thumb
and forefinger at opposite ends of the screen and pull them together.
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KEYBOARD
To open the phone’s keyboard, hold the phone in landscape orientation with the BACK button on the
right, then slide the screen up using one or both of your thumbs.
The keyboard contains four rows of keys. The bottom row includes a PHONE key (opens the Dialer),
an ALT key, a SPACEBAR, a SYMBOL key, and a SEARCH key. The top row contains the numbers,
which you use in combination with the ALT key.
PHONE key
ALT key
Press the PHONE key to open the Phone app. You will go to either the Dialer or
the Call Log, whichever screen you visited last. From the Dialer you can make
outgoing calls. If you’ve navigated to another screen while in a call, press the
PHONE key to return to the in-call screen. Note that this key doesn’t send or
end a call.
Press the ALT key before typing one of the special characters on the keys,
including the numbers on the top row. To type multiple characters, press and
hold the ALT key while typing, or lock the ALT key first by pressing it twice
(press again to unlock).
Press the SHIFT key before typing an uppercase letter. To type multiple
uppercase letters, press and hold the SHIFT key while typing, or lock the
SHIFT key first by pressing it twice (press again to unlock).
SHIFT key
SYMBOL key
Press the SYMBOL key to open the emoticon and special character selector.
The first panel that opens contains special characters; tap the arrow on the
right to see the emoticons. Tap an emoticon or a special character to insert it in
your text at the cursor point.
Press the ENTER key to:
ENTER key
• Create a new line in a text box.
• Go to a webpage once you’ve typed an address in the Browser address bar.
• Capture a photo or video.
• Post a status update.
• Jump between the subject and message boxes when writing a message.
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SEARCH key
Press the SEARCH key to go to the start search screen. You can search your
Typing and navigating in text boxes
Type in a text box
You can tell a text box is ready for typing when you see the cursor
blinking. If you don’t see a blinking cursor, tap the text box to focus it,
then start typing.
If you’ve previously typed text in the Search app text box, when you
return to the Search app, the text will be highlighted and ready for typing.
Move the cursor in a text After you’ve typed something, if you want to move the cursor, touch and
box
hold the text box to zoom in, then without lifting your finger, slide your
finger to place the cursor where you want it. Then lift your finger.
Type a special letter
character
Press and hold a key to show the special characters associated with that
key. For example, if you press and hold a key, the special characters
associated with the key appear along the bottom of the screen.
Tap a character to insert it.
Type special characters Press the ALT key before typing one of the special characters on the keys,
on keys
including the numbers on the top row. To type multiple characters, lock
the ALT key by pressing and holding the key.
Lock ALT and SHIFT
keys
To lock these keys, press them twice or press and hold. Press again to
unlock.
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Text cursor
While you're typing, the text cursor shape reflects your current mode of
typing:
Regular typing mode
SHIFT mode
ALT mode
Type emoticon or special To type an emoticon or special character, press the SYMBOL key and tap
character
the emoticon or special character from the selector. There are two panels
in total; tap the arrow on the far right to switch.
Tap to toggle
between panels.
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HOME
ABOUT HOME
What is Home?
Your Home screen is really three screens. When you turn on your phone you’ll see the Home screen
that shows your name, status, and stories from your favorite feeds, called the KIN Loop, or “Loop” for
short.
Slide your finger left to view your favorite contacts, called “Favorites”, or right to view your
applications, or “Apps”.
APPS
FAVORITES
LOOP
Slide your finger up and down to scroll the contents of each screen. You can start typing a contact
name or app from any of the Home screens to open the Search app’s My Phone screen.
Apps
All the apps that are available on your phone are displayed on this screen. Tap an app to open it. You
can rearrange apps so they appear in the order you like. Read how in “Rearrange Apps and Favorites”
You can also add links to webpages to the Apps Home screen. Read how in “Can I put a link to a
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Loop
Displays your name, status, and photo in the top section. Your photo comes from the social network
where you most recently updated your status. Tap your photo to open your contact card; tap your
status to update it.
Below your name and status are stories from your favorite feeds, refreshed as new feed information is
available.
The Loop includes updates from your social network friends and RSS/news feed stories that you’ve
tagged as “favorites”. Stories from friends who are part of your Favorite contacts will appear more
prominently. The stories that display in the Loop are selected for variety and freshness, as well as to
reflect your interests. In other words, not all your favorite feed stories will necessarily appear in the
Loop; to see them all, go to the Feed Reader and slide your finger left to view the Favorites screen.
Tap a feed story to read the entire story or (if supported by the social network) comment on a social
story. If you can comment on a feed, you’ll see this icon in the lower-left of the story: . If a feed
already has comments, you’ll see this icon:
.
If you tap a story containing photos, up to three of the photos will display; to view more photos, go to
Camera and slide your finger left to view the Online screen, tap the photo story, then tap Album to
open the entire photo album in the Browser.
Read more in “Feed Reader” on page 60.
Note: If you don’t have a data connection, default feeds will appear.
Favorites
Displays your favorite contacts, plus a link to all your contacts. You can rearrange your favorite
contacts so they appear in the order you like. Read more in “Rearrange Apps and Favorites” on page
Tap a favorite for quick communication. If your favorite has a phone number saved in their info, the
Call, Text, or Open options appear. Tapping Open will show the favorite’s contact card, where you’ll
see all the info you’ve saved for this contact. If you tap a favorite without a saved phone number, their
contact card opens. Read more in “Contacts” on page 41.
Can I comment on a social story?
Yes, if supported by the social network. Tap the story to open the Story screen, type your comment
(up to 8,000 characters), then tap Post.
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Where are my status icons?
The connectivity status icons, as well as your battery’s charge state, sound profile, and date and time
are available in the Dashboard. Open the Dashboard by tapping the mini Dashboard on the lower-
right of the screen:
If any status needs your attention (for example, if your battery’s
getting low or if you’ve lost network connection), the associated status icon will display in the mini
Dashboard.
What is the round circle at the bottom of the screen?
The circle is called the Spot and it provides a convenient way to share all kinds of things with your
friends. To use the Spot, drag and drop contacts, photos, videos, web links into the Spot, tap the Spot
to open it, then tap Upload to share via a social network website, or Send to share via Email or MMS
(multimedia messaging). Read more in “Share with the Spot” on page 23.
Is there a quick way to launch an app I recently used?
When you tap Recent (in the lower left of the screen), a window opens that displays the last four apps
you used. Tap one of the apps to open it. If you have an unread message, the Messages app will be
there, with an unread message count. The same applies to unread email messages.
Can I customize my Home screens?
Yes, you can customize your Home screens, and more:
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How do I search for a contact on my phone?
From any Home screen, start typing a contact name to open the Search box. Or, you can press the
SEARCH key on your keyboard. Read more in “SEARCH key” on page 16.
MANAGE HOME
Update your status on the Loop
To post a new status message:
1 From the Loop, tap the status box to open it for editing.
2 If you’re signed in to more than one social network, choose the network where you want the
posting to go.
3 When finished, tap Share to post or press the ENTER key
.
Note: You can type two lines of status, at most 140 characters.
Rearrange Apps and Favorites
You can change the position of apps or favorite contacts on the Home screens:
1 From either the Apps or Favorites screen, two-finger tap the screen to enter edit mode. Each item
will shrink and favorite contacts will have an X in the corner.
2 Drag the app or contact you want to move to its new position, then lift your finger.
3 To exit edit mode, two-finger tap the screen again or press the BACK button.
Add feeds to the Loop
The feeds that are shown on the Loop are those tagged as “favorites” in the Feed Reader app. When
you add a feed from the Browser, it’s tagged as a favorite by default, as are your social network feeds.
1 Go the Apps screen, then tap Browser.
2 Navigate to the webpage with the feed you want to add.
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3 Tap the link to the feed you want to add, or tap
to open the favorites menu where you can tap
Add to loop. (If you open the favorites menu, then you’ll also be able to select Pin to apps, which
will add a shortcut to the webpage on the Apps screen, or Add to favorites).
4 The feed stories will now appear on the Loop and also on the Feed Reader > Favorites screen.
To add social feeds to the Loop, you must be signed in to the social network. Read more in “Sign in to
To view/save photos in photo stories, start from the Apps > Camera > Online screen. Read more
Add contacts to Favorites
To add a contact to the Favorites Home screen:
1 Go to the Favorites Home screen, then tap the plus sign (+) in an empty Favorites slot to open a list
showing all your contacts.
2 Tap a contact to make it a favorite and add it to the Favorites Home screen.
Note: You can also add a contact to Favorites by opening their contact card and tapping More >
Favorite.
Remove contacts from Favorites
To remove a contact from Favorites (but keep it in All Contacts):
1 Go to the Favorites Home screen, then two-finger tap the screen to enter edit mode. Each contact
will have an X in the corner.
2 Tap the X on the contact you want to remove from favorites.
3 To exit edit mode, two-finger tap the screen again or press the BACK button.
Note: You can also remove a contact from Favorites by opening their contact card and tapping More
> Unfavorite.
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SHARE WITH THE SPOT
About the Spot
Put everything you want to share in the Spot, including the contacts you want to share with. After you
drag contacts, photos, etc. into the Spot, then tap Send or Upload, to share.
You can add the following types of items to the Spot:
• Contacts - Drag in from Favorites Home screen or one of the Contacts screens.
• Photos - Drag in from the Camera app.
• Videos - Drag in from the Camera app and Send via email.
• Feed stories - Drag in from the Loop and the Feed Reader app; can only Send news and social
stories.
• Web clips - Can only Send web content.
• “Near me” search results.
• Web search results - Can only Send web content.
You can only drag items from their primary locations; you can’t drag them from places where they
may be embedded. For example, you can drag photos from the Camera screens, but not from an email
message attachment.
Share items with the Spot
To share any of the items listed above, do the following:
1 Touch and hold any item until it lifts and the Spot expands
.
2 Drag the item into the Spot.
3 Drag the contacts you want to share it with into the Spot as well. You can tell if the Spot has any
contents from its appearance:
Spot with no content.
Spot with content.
4 Once you have items in the Spot to share, open the Spot by tapping it.
5 You can remove any item by tapping the X in the corner of the item.
6 Tap either Send (to send via Email or MMS) or Upload (to upload to a social network).
7 While sending, the Spot will change appearance and indicate activity
.
Note: If you try to add the same item more than once, only one item will be placed in the Spot.
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Remove items from the Spot
You can remove one or more items from the Spot by first tapping the Spot to open it, then:
• Tap X on an individual item to remove it.
• Tap Empty to remove all items.
All items are removed after they are uploaded or sent.
SEARCH
From anywhere on your phone, press the SEARCH key
to open the Search app. Search is
divided into three screens. On the My Phone screen you can search for contacts and apps that are on
your phone. Slide your finger left to search the web using Bing™. Slide your finger left again to search
for businesses and addresses “near me”.
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As soon as you start typing in the My Phone search box, matches will appear. For the Web and Near
Me searches, type your search words, then tap the search icon to begin the search.
Start typing the name of a contact or
an app you want to open.
Type search words to
find website with matches.
Type a business name or product
to find matching addresses.
Sample search results...
Share contacts, plus Web and Near Me results by dragging them into the Spot.
From the Web search screen, you can get the following “instant answers”:
• Weather - For example, type weather Atlanta
• Definitions - For example, type define petrichor
• Calculator - For example, type 2+2
• Conversions - For example, type 2km in miles
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DASHBOARD
The Dashboard gives you important status information about connectivity, battery charge, sound
profile, alarms, and date and time.
To open the Dashboard, tap the mini Dashboard in the lower-right corner of the screen.
DASHBOARD
Tap to open
Dashboard.
The mini Dashboard always displays the most relevant status information, depending on what you’re
doing. For example, if you’re on a call, the mini Dashboard indicates whether you’re roaming and your
signal strength.
Dashboard shortcuts
Tap a section of the dashboard to open its associated wireless, alarm, or sound setting.
Tap to open Wireless controls.
Tap to open the Alarm app.
Tap to change your Sound profile.
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Icons and indicators
You’ll see the following icons, indicating connectivity, date and time, sound, and alarm status.
Network connection strength
Low network connection
No network connection
Connected to KIN Service
Not connected to KIN Service
High-speed 3G data network available
3G not available
Slower 1xRTT data network available
1xRTT not available
Roaming outside home network
• Solid icon: Roaming rates apply
Airplane mode is on
• Flashing icon: Home airtime rates
apply (some features/services may
not be available)
Connected to Wi-Fi network
Wi-Fi is on, but no network is connected
Connected to Bluetooth device
Alarm is set
Bluetooth services are on, but no
device is connected
Telecoil (hearing aid coil) is ready to use.
Battery empty | battery full
Battery charging | battery charged
TTY (text telephone) is ready to use. Read
SOUND PROFILE
Open the Dashboard, then tap the current sound profile for Ringer. Choose from Silent, Vibrate,
Soft, Normal, or Loud.
You can also step through the ringer profiles by pressing the VOLUME + or - buttons. To silence your
phone, press and hold the - VOLUME button.
Note: When you step through the sound profiles, the Vibrate profile will do a quick vibration.
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RECENT APPS AND MESSAGES
To see the last four apps you’ve opened, tap Recent in the lower-left of the screen. To jump to one of
those apps, simply tap it. Note that if you have unread messages, that app will appear as well with the
number of unread messages noted.
Tap to open app.
Number of unread messages.
To close the Recent window, tap outside the window or press the BACK button.
ONLINE HELP
Go to the Apps screen and tap Help to open online help in the Browser. Once you’re there:
• Navigate as you would any other webpage by tapping links.
• Double tap the page to zoom in; double tap again to return to original size.
• To zoom in continuously, start with your thumb and forefinger together in the middle of the screen
then pull them apart.
• To zoom out continuously, start with your thumb and forefinger at opposite ends of the screen and
pull them together.
• Pan around a page by sliding your finger on the screen.
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GLOBAL SETTINGS
This chapter describes the settings that are not specific to individual apps. App-specific settings are
described in the individual app chapters. Most settings toggle on and off. Tap the setting to toggle.
ABOUT GLOBAL SETTINGS
My screen is too dim. How can I brighten it up?
Go to the Apps > Settings > Screen lock screen. Scroll down to the Auto-brightness setting and
turn it off. Now you can adjust the screen brightness by sliding your finger between Min and Max on
the slider bar.
My phone’s screen locks too quickly. How can I adjust this?
Go to the Apps > Settings > Screen lock screen. Tap the Auto-lock timeout setting you prefer.
Note: Once your screen is locked, it will always go black after 30 seconds.
Can I protect my phone with a security PIN?
Yes. Go to the Apps > Settings > Screen lock screen. Scroll down and tap the PIN & security
setting, then tap PIN lock to turn it on and set your four-digit PIN.
How do I turn off my wireless while on an airplane?
Go to the Apps screen, then go to the Settings > Wireless controls screen. Turn Airplane mode on.
My service plan allows me to roam when needed. How can I turn this on?
You control your calling and text and MMS (multimedia) message roaming from the Apps > Settings
> Phone screen.
You control data roaming from the Apps > Settings > Wireless controls screen. Scroll down to the
Roaming setting and turn it on. You’ll be asked to confirm because extra roaming charges may apply.
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How do I change my ringtone?
1 Go to the Apps > Settings > Sound screen.
2 Tap a sound category (Ringer, Voicemail, Messages) to open the Sound selector. Scroll down to see
all the sounds. You can listen to each sound by tapping the play icon.
Tap to play sound.
3 Tap a sound to set it.
Can I assign different ringtones to different contacts?
Yes, you can do this from the individual contact cards. Read more in “Create a new contact on your
phone” on page 46. The sound set on the contact card overrides the global Ringer setting you choose
on the Sound settings screen.
Can I import my own ringtones?
No, but you may be able to purchase ringtones from your mobile operator’s website using your
computer. Any ringtones you purchase will be delivered to your phone via MMS. To assign these
ringtones, go to Apps > Settings > Sound > Melodies on your phone.
Is there any way to customize the colors on my phone?
Go to the Apps > Settings > Themes screen. Tap a color theme from the list. You’ll be prompted to
restart your phone, which you must do before a new theme can be set.
WIRELESS CONTROLS
Airplane mode
Turn airplane mode on if you are about to take a flight, or when otherwise required, such as in
hospitals.
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When airplane mode is on:
• All radios on the phone except for FM radio are turned off, including Wi-Fi, phone, location
services, and Bluetooth. (When you later turn airplane mode off, the previous settings for all the
radios are restored.)
• If permitted, even with airplane mode on, you can turn Wi-Fi back on.
• You’ll see the airplane icon in the mini Dashboard and full Dashboard.
Wi-Fi
Turn Wi-Fi on to see a list of networks within range.
You can open the Dashboard and check the top row to see Wi-Fi status at any time:
displays when Wi-Fi is on, and the phone is connected to a network.
displays when Wi-Fi is on, but your phone isn’t connected to any network.
No icon displays in the Dashboard when Wi-Fi is off.
Connect to a network
1 Tap a network to connect to it.
2 If required, you’ll be prompted to type a password. Networks secured with passwords display a
padlock next to their signal strength.
3 You can manually connect to a network that’s not listed by tapping Other.
4 Once connected, you’ll see the connection status below the Wi-Fi setting name, and when you
open the Dashboard you’ll see the connected signal strength
in the top row.
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Bluetooth
Turn Bluetooth on to start Bluetooth services. Your phone is automatically “discoverable” when you
have the Wireless Controls screen open and Bluetooth services are on.
You can open the Dashboard and check the top row to see Bluetooth status at any time:
displays when Bluetooth services are on, and the phone is connected to a device.
displays when Bluetooth services are on, but your phone isn’t connected to a device.
No icon displays in the Dashboard when Bluetooth services are off.
Supported Bluetooth profiles
• HSP (Headset Profile) – Allows connections to Bluetooth headsets.
• HFP (Hands Free Profile) – Used by car kits to communicate with the phone while in the car and
by headsets.
• A2DP (Advanced Audio Distribution Profile) – Allows high quality audio to be streamed from the
phone to another Bluetooth device, such as a Bluetooth stereo headset.
Connect to a Bluetooth device
1 Turn Bluetooth services on. All supported devices within range are displayed.
Note: Previously-paired devices are shown at the top of the list and the closest previously-paired
device will start connecting automatically.
2 Make sure your Bluetooth device is on and discoverable before trying to connect. If your Bluetooth
device is ready and you don’t see it in the list, tap Rescan for devices.
3 Tap a device in the list to pair, then connect with your phone. Your phone will automatically try the
PIN 0000; but, if prompted, type the PIN provided by the manufacturer of the Bluetooth accessory,
then tap Pair. If you’re prompted to create a PIN, use at least four characters.
If you’ve previously paired with a device, it will try to connect immediately without prompting you
for a PIN.
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4 Once connected, you’ll see on the settings screen next to the device name, and when you open
the Dashboard will appear in the top row.
5 You can disconnect or unpair a Bluetooth device by tapping it. To switch from the Bluetooth
device to your phone’s speaker during a call, use the Source option on the in-call screen.
Notes:
• The phone does not support Bluetooth OBEX profiles, used to exchange contact information
between Bluetooth devices.
• The QDID issued by the Bluetooth SIG (Special Interest Group) for this phone is B014849. (This
number is provided for information only.)
Data roaming
Turn this setting on to allow your phone to roam outside your home network for data connections.
Note: If you turn on data roaming, you may be charged extra fees for roaming.
PHONE
You can control certain calling features on your phone from the Settings > Phone screen:
Roaming
To allow your phone to roam for calls and text messages, turn this setting on.
Extra charges may apply when you’re roaming.
When roaming is on you can choose from the following specific options:
• Preferred networks only - When your mobile operator’s network isn’t
available, you can roam on one of the operator’s preferred networks.
• Available networks (channel a) - You can roam on any available network
in the channel.
• Available networks (channel b) - You can roam on any available network
in the channel.
Note: Check with your mobile operator if you don’t see all these options, and
to find out if you’ll be charged extra for roaming.
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Phone shortcuts
To use phone keyboard shortcuts, turn this setting on. Keyboard shortcuts
Voicemail number The number currently stored to call voicemail is displayed below the setting
name. To set or change your voicemail number, tap the setting.
Auto-download
MMS
To have MMS messages downloaded automatically, turn this setting on. If
you turn this setting off, messages will download only when you open them
by tapping.
TTY
If you plan to attach a TTY device to your phone for making and receiving
phone calls, turn this setting on. While this setting is on, you won’t be able to
hear any audio during a call, so if you want to make a regular call, with
audio, be sure to have this setting off!
With TTY on, you’ll see the TTY icon in the Dashboard.
Note: Cellular-ready TTY devices have a 2.5mm audio jack, but your phone’s
jack is 3.5mm, so you will need a cable adapter when using a TTY device
with the phone.
Telecoil
If you plan to use a telecoil device with your phone, turn this setting on.
With telecoil on, you’ll see the telecoil icon in the Dashboard.
Note: Turning telecoil on uses extra battery power.
THEMES
You can customize the colors used on the screens from the Settings > Themes screen:
1 From Themes, tap a theme from the list.
2 Your phone must restart before a new theme can be set. Tap ok at the prompt to restart
immediately.
SOUND
Control the sound volume or switch your sound profile by pressing the VOLUME + or - buttons.
Control which sounds play on your phone from the Settings > Sound screen:
Vibrate
Turn this setting on to have your phone vibrate as well as play a sound when
signaling a call or new message. If you have ringer, voicemail, or messages set to
No sound, then your phone won’t vibrate even when this setting is on.
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Ringer
To set the default sound for an incoming call, tap Ringer and choose from the
Sound selector.
Note: If you’ve assigned a specific sound to a contact, that sound will play rather
than the default sound you choose in Sound settings.
Voicemail
Messages
To set the sound for a new voicemail, tap Voicemail and choose from the Sound
selector.
To set the ringtone for a new text or MMS message, tap Messages and choose from
the Sound selector.
System sounds Turn this setting on to hear a sound when you:
• Touch and hold an item to drag into the Spot - Makes a single water drop sound
when item “lifts”.
• Drag an item into the Spot - Makes a plunking sound when item lands in the
Spot.
• Lock your screen - Makes two knocking sounds when locked.
• Unlock your screen - Makes a swishing sound when unlocked.
• Dial phone numbers using the Dialer - Makes touch-tone DTMF sounds as you
touch each number.
• Attach/remove phone to USB charger or USB cable connected to computer -
Plays four ascending notes when attached; plays four descending notes when
removed.
ABOUT YOUR PHONE
You can view the following information about your phone and more from the Settings > About your
phone screen:
• Your phone number
• Version numbers of phone components
• Phone model
There are also links to:
• Legal - Tap to read the KIN Terms of Service.
• Privacy - Tap to read the KIN Privacy Policy and turn Automatic reporting on or off. When the
Automatic reporting setting is on, reports are automatically sent to Microsoft if serious software
errors occur on your phone.
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• Erase phone data - Tap to erase all your personal data from the phone. This is a drastic measure as
it erases all your sign-in information, settings, contacts, favorites, photos, videos, music, and
messages from your phone. You will be asked to confirm. Note that your contacts, photos, and
videos will still exist in your account on the KIN Service.
DATE & TIME
You can set the date and time displayed on your phone from the Settings > Date & time screen:
24-hour time
Switch to 24-hour time display by turning on the 24-hour clock setting.
When you display the time in 24-hour time format, the day runs from midnight
to midnight and is divided into 24 hours, numbered from 0 to 23 (no AM or PM
is necessary). For example, 3:25 PM would be displayed as 15:25 in 24-hour
time format.
Auto-set
By default, your phone will “auto-set” (get date and time from the network). If
you want to set your date and time manually, turn Auto-set off. Then you’ll be
able to set the time zone, date, and time manually.
SCREEN LOCK
Screen lock is a feature that prevents accidental actions if your phone’s buttons are pressed or if your
screen is touched. You can always control media volume while the screen is locked, however.
• To lock your screen, press the POWER button quickly. You can set an automatic screen lock
• To unlock your screen, slide the screen open, or quickly press the BACK button then peel back the
lock screen wallpaper by sliding your finger toward the upper-right corner of the screen. If you just
want to check the time or see your wallpaper, press the BACK or POWER button.
You can control the following screen lock and security settings from the Settings > Screen lock
screen:
Auto-lock
If you want your screen to lock automatically after a set period of time, use this
setting. You can choose from: 1 min, 5 mins, 15 mins, and Never.
Note: The lock screen wallpaper always displays in portrait orientation.
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PIN & security
PIN lock - For extra security, you can require that a PIN must be typed before the
screen unlocks. To set this up, tap the PIN & security setting, then turn PIN lock
on. You’ll be prompted to create a four-digit PIN. If you later turn PIN lock off,
your PIN will be forgotten.
Note: After you’ve set PIN lock on, if you can’t remember your PIN, you can still
place an emergency call by tapping Emergency call on the lock screen. After
eight incorrect attempts at typing your PIN, you’ll be prompted to type a specific
number to continue trying (this provides a fail-safe in case your phone is
bumped or if children are playing with it). You’ll have a total of ten attempts to
retry your PIN before your phone data is erased.
Set/change PIN - Once you turn PIN lock on, type a PIN at the prompt (must be
four digits). You’ll be asked to type it again to confirm. Once you’ve set a PIN,
you can change it from the PIN & security screen by tapping Change PIN. Note
that once you set a PIN, you’ll have to type the PIN before you can change any of
the PIN lock settings.
Message display - By default, new message notifications will pop up when your
screen is in PIN lock, showing new message text. If you want to hide the text in
new message notifications during screen lock, turn this setting off.
Time to pin-lock - If you’ve set PIN lock on, then you can choose a timeout that
starts once your screen has locked. Choose from:
• instant (default setting) - PIN lock will begin as soon as your screen locks.
• 1 min - PIN lock will begin 1 minute after your screen locks.
• 5 mins - PIN lock will begin 5 minutes after your screen locks.
• 15 mins - PIN lock will begin 15 minutes after your screen locks.
Auto-brightness Turn auto-brightness on to conserve battery power. When off, you can adjust the
brightness manually, from Min (dim) to Max (bright).
Note: The backlight on your screen will automatically dim after 30 seconds of
inactivity. (You can’t adjust this setting.)
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Wallpaper
To set your lock screen background (wallpaper):
1 Tap Wallpaper to go to the Camera app.
2 Either capture a new photo or choose a photo from any of the Camera screens.
3 Once you’ve either captured or tapped a photo, you can crop it (drag and
stretch with your fingertips).
4 Tap Done.
Note: The lock screen only displays in portrait orientation.
You can also change your lock screen wallpaper by starting in the Camera app:
1 Go to the Apps screen and tap Camera.
2 Navigate to the screen that shows the photo you want to assign as wallpaper.
3 Tap the photo to view it full-screen, then tap More > Wallpaper.
LOCATION
The Camera and Search apps will apply your physical location if you allow it. For example, the
Camera can add location information (geotags) to your captured photos and videos. (Read more
about geotagging in “What is a geotag?” on page 82.)
You can control the use of your location from the Settings > Location screen:
Location services Turn on if you want any of the apps to use your location. (You’ll still have to
allow each app to use it though.) Tap Learn more to read about location services
in detail.
Note: Even when you have location services turned off, if you call emergency
services, the operator will have access to your phone’s location.
App location
settings
Once you have location services turned on, you’ll be able to control individual
apps’ access to your location. Choose from:
• Allow - App will always have access to your location and use it when needed.
• Ask - Each time an app wants to use your location, you’ll first be asked for
permission. Choose from Always, Once, or Deny.
• Deny - Apps will not be able to use your location unless you come back to this
setting and tap either Allow or Ask.
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LANGUAGE
You can control the language that displays on your phone from the Settings > Language screen. All
the languages available to you are displayed on this screen.
1 On the Languages screen, tap the language you want to use.
2 Before a different language can be set, your phone must restart. Tap ok at the prompt.
ACCOUNT SYNC
If you’ve signed up for the service plan that includes the KIN Studio, the data you save on your phone
Control how your data is backed up and synced from the Settings > Account sync screen:
Auto-sync
Turn this setting on to sync your data automatically. If you turn auto-sync off,
then you will have to tap Sync now whenever you want to sync your data. This
setting is on by default.
Phone account If for some reason your KIN account password has been changed (outside the
phone, such as on the web), you may need to re-type your password in the
password box to authenticate your phone with the KIN Service. You’ll know you
need to type your password if it’s blank. After you type your password, tap Save
password.
About the KIN Studio
If you’ve signed up for the phone plan that includes the Studio, you’ll get these benefits:
• Sign in - To get to the Studio, go to KIN.com and sign in using your KIN account username and
password.
• At the Studio - You’ll be able to view and edit your contacts, read and subscribe to feeds, drag items
to share into the Spot, and write messages.
• Back up - All the photos and videos you capture on your phone will be backed up automatically to
the web in the Studio, except for videos captured using the High quality setting.
• Auto-archive - When your phone’s storage space for photos and videos fills up, older items are
removed from your phone and archived on the web automatically, leaving a thumbnail link on your
phone. Just tap the thumbnail and the photo or video will download and open on your phone.
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KIN Studio system requirements
• Silverlight 3+
• Broadband connection
• Windows PC
- Windows: 7, Vista, Server 2008 (+R2), XP (SP2, SP3), Server 2003
- Browser: Internet Explorer: 7, 8, Firefox: 2, 3
- Minimum: x86 or x64 CPU, 500 MHz+ processor, 128 MB RAM
- Recommended: 2GHz Core Duo (or equivalent), 1 GB RAM
• Apple Macintosh
- Macintosh OS: Mac OS 10.4.8+
- Browser: Firefox: 2, 3
- Safari: 3, 4
- Minimum: Intel-based Macintosh, 1.83GHz processor, 128MB RAM
- Recommended: 2GHz Core Duo (or equivalent), 1 GB RAM
For more detailed help on the Studio, go to KIN.com.
PHONE UPDATES
From time to time your phone’s software or firmware will require an update. Updates are delivered
over-the-air and require three steps: download, installation, and the restart of your phone.
You can control how your phone handles updates from the Settings > Updates screen:
Check for available Tap Check now to see if there are any updates available for your phone. If an
updates
update is available, it will begin to download in the background. Once
downloaded, you’ll be prompted to install it. You can choose to install the
update right away or wait. (The installation requires a phone restart and will
interrupt what you’re doing.)
Auto-update
Turn auto-update on if you want updates to download and install
automatically. This setting will already be on if you’ve opted to turn it on
during initial phone setup.
Note: When this setting is on, updates will download and install
automatically, but your phone will not restart without prompting you. You’ll
be able to restart right away, or choose to wait.
Note: To receive an update, you must be connected to the KIN Service via your mobile operator’s data
network or a Wi-Fi network.
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CONTACTS
ABOUT CONTACTS
How do I get contacts on my phone?
The contacts on your phone can come from the following sources:
• Phone contacts - Created on the phone or in the Studio.
• Exchange Server contacts - Associated with an Exchange account that you’ve set up on your
phone using the Email app. (Read more in “Set up an email account” on page 69.)
• Social network contacts - Social networks that you’re signed in to on your phone. (Read more in
How do I find my contacts?
The contacts you’ve marked as “favorites” are on the Favorites Home screen, but you can find all your
contacts in a couple of ways:
• From any of the Home screens, start typing your contact’s name and the list of contacts will resolve
to the name you’re typing.
• Press and hold the BACK button, then slide your finger left to go to Favorites. Tap All Contacts.
• Press and hold the BACK button, then slide your finger right to go to Apps. Tap Contacts.
Once you’re on the All Contacts screen, you’ll see a list of all your contacts. (The contacts that you’ve
chosen to be “favorites” will display their latest status and photo on this screen.) Slide your finger left
to pan through the screens that display your social network contacts.
ALL CONTACTS SCREEN
SOCIAL NETWORK CONTACTS SCREENS
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Here’s an overview of how to use each of the Contacts screens.
All Contacts screen
Find a contact fast.
• View all of your contacts quickly from this screen, which lists
everybody. To jump to a contact in the list, start typing the contact’s
name.
• Displays a photo thumbnail if contact is also one of your favorites.
This is the only screen to view Exchange contacts and those you
created on the phone or in the Studio.
• Displays contacts alphabetically (A-Z) by first name.
Social network contacts Catch up with friends.
screen
• See what your friends are posting by using this screen. Each social
network you’re signed in to displays in a separate screen. View your
social network contacts’ latest status messages. Tap a contact to
publish to their profile.
You must be signed in to a social network to view these contacts. Read
• Displays favorite contacts first, by latest updated status message; then
other contacts by updated status time.
Can I import contacts from my computer or my social networks?
Yes. Contacts you store on your computer in Exchange will sync to your phone if you set up an
Exchange email account. Read more in “Set up an email account” on page 69.
Your social network contacts will be available on your phone once you sign in to the social network
from your phone. Read more in “Sign in to a social network” on page 45.
Can I import contacts from my email accounts?
Yes, but you must use the Windows Live account you used when first setting up your phone. Basically,
you export contacts from the email account, then you import the contacts to Windows Live:
1 On your phone, sign in to the Windows Live social network by going to the Favorites Home screen
and selecting All contacts. On the All Contacts screen, tap Accounts and then Windows Live to
sign in.
2 On your computer, sign in to your email client.
3 From the email client, export your contacts to a CSV (comma separated values) file. Pay attention
to where the exported .CSV file was saved on your hard drive.
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4 On your computer, sign in to your Windows Live account. Be sure to use the same username/
password you used when setting up your KIN account.
5 Click People in the upper navigation pane. Note that you don’t need to have a Hotmail account for
this step, you just need to go to Contacts.
6 Select Manage from your top navigation and select the Import option from the drop-down.
7 Select your email client and format (CSV).
8 Navigate to the location of the .csv file that you saved and select Import Contacts.
9 Your email contacts will be uploaded to your Windows Live contact list and so will sync to your
phone when you are connected to the KIN Service.
What are contact cards?
Each contact on your phone has at least one “card” that contains information about that person
(email address, phone numbers, photo, etc.).
PHONE CONTACT CARD
EDIT CONTACT CARD
Tap Edit to
change or
add contact
info.
Contacts can have more than one contact card. For example you might have a contact from a social
network site with an social network contact card; you might also have created a contact card for that
person. You can “link” the cards together so when you find one card for that person, you’ll find the
Note: You can edit cards you’ve created on the phone or Studio, but you can’t edit social network
contact cards directly. When viewing a social network card, if you tap Edit, a new, linked card will be
created.
What does it mean to link contact cards?
If one of your contacts has more than one contact card (e.g., one created by signing in to a social
network, one that you’ve created on your phone, and one created using information from an
Exchange account), you can link the cards together so they’ll all appear when you view that contact.
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Each card appears in its own screen; just slide your finger to the left or right to view the linked cards.
How do I add more information to a social network contact card?
You can’t add or change information on a social network contact card because that card reflects the
read-only profile owned by the contact, but you can save information to your phone that will be
linked to this contact. To do this, start from the contact’s social network card, then tap Edit. A new
card will open for editing. Add the information you want, then tap Save; the card will be
automatically linked to the original social network contact card. Find this new card just to the left of
the contact’s social network card(s).
Can I create a group of favorite contacts?
Yes. You can tag 51 contacts as favorites, which makes them part of your “Favorites”. These contacts
appear on the right-hand Home screen. Note that linked cards count as one favorite only.
Read more in “Favorite contacts” on page 49.
How do I back up my contacts?
• Social network contacts - All the information on a contact’s social network card is stored on and
backed up by the social network site.
• Phone contacts - Contact information you’ve created on your phone is automatically synced to the
Studio and saved there. This includes any information you’ve added to a social network contact that
has been saved to a new, linked contact card.
• Exchange Server - Exchange contact information is backed up to the Exchange server during sync.
Read more in “Syncing your contacts” on page 51.
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MANAGE YOUR CONTACTS
Add a contact
There’s several ways to add contacts to your phone. Note: When adding a contact or editing an
existing contact, be sure to tap Save before navigating away from the card, or you’ll lose your unsaved
additions or changes.
Sign in to a social
network
When you’re signed in to a social network on your phone, all your
contacts from that network are available in the Contacts app. View them
from either the All Contacts screen or one of the social network contacts
screens. These screens are displayed to the right of All Contacts; each
social network you’re signed in to will display on its own screen.
To sign in to a social network:
1 There’s a few ways to sign in:
• Go to the Favorites Home screen and tap All contacts > Accounts.
• Go to Apps > Contacts and tap Accounts.
• Go to Apps > Settings, then slide your finger left to view the App
setup screen. Tap Social networks.
2 The Social networks sign-in screen appears. Tap the social network you
want to sign in to.
3 Type your “username” and password. What you type in the username
field varies by social network:
• Facebook® - email address
• MySpace™ - email address
• Twitter™ - username
• Windows Live™ - Live ID (Sign in to Windows Live to get your
Hotmail and Live.com contacts on your phone.)
4 Tap Save to sign in.
Once you’ve signed in successfully, your contacts and/or feeds will
download to your phone, as applicable.
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Set up an Exchange
email account
To have your Exchange contacts appear on your phone, first go to the
Email app and set up your Exchange email account. Read more in “Set up
Once your Exchange email account is set up and your information has
synced, your contacts will appear on your phone in the All Contacts
screen.
Create a new contact on 1 Go to the Favorites Home screen and tap All contacts. (Alternatively
your phone
you can go to the Apps screen and tap Contacts.)
2 Tap New to open a new contact card. If you’ve set up an Exchange
email account, a submenu will open and you’ll have the option to
create a Phone contact or an Exchange contact.
3 Add the contact’s information.
• Tap Choose photo to assign a photo using the Camera app.
• When you add phone numbers to a contact card, add the area code +
the 7-digit number.
• To associate a specific sound (ringtone) to this contact, tap Sound
then choose a sound from the selector that appears.
4 When finished, tap Save.
5 Your contact is added to the All Contacts screen. To have your contact
appear on Favorites, tap the contact to open their card, then tap
Favorite.
Add a contact from the 1 Go to the Apps screen.
Call Log
2 Tap Phone.
3 Slide your finger left to view the Call Log.
4 Find the entry you want to save and tap Save.
5 Tap New contact, or tap an existing contact to add this number to
their info.
6 If you’re creating a new contact, complete the contact info.
7 When finished, tap Save.
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Add a contact from the 1 Go to the Apps screen.
Dialer
2 Tap Phone.
3 Type the new contact’s number in the number field.
4 Tap the + sign to the left of the number.
5 From the list that appears, tap either New contact or one of your
existing contacts.
6 The phone number’s added automatically. Type more information if
you want, then tap Save. You’re returned to the Dialer.
Add a contact after
making a call
1 After ending a call, tap Save contact.
2 From the list that appears, tap either New contact or one of your
current contacts.
3 The phone number is added automatically. Type more information if
you want.
4 When finished, tap Save.
Add a contact or phone If you’re having a conversation with someone from a number not saved to
number from a
conversation card
Contacts, you can add the number from the conversation card. Read how
Edit a contact card
1 Go to the Favorites Home screen and tap All contacts. (Alternatively you can go to the Apps screen
and tap Contacts.)
2 Tap the contact’s name from the screen to open their contact card. Find a contact quickly by typing
the name in the search box on the top of the screen.
3 Tap Edit to open the contact for editing and make your changes.
4 When finished, tap Save.
Note: Although you can’t edit a contact’s social network contact card directly, you can add info to
that contact by tapping Edit. This effectively creates a new card and, after you tap Save, the cards
will be linked.
Delete a contact card
You can only delete Exchange contacts, contacts you’ve added from your phone or the Studio.
Note: If you delete an Exchange contact, they are permanently deleted from Exchange as well.
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1 Go to the Favorites Home screen. If your contact is in Favorites, tap the contact. Otherwise, tap All
contacts, then tap the contact you want to delete to open their contact card. (Alternatively you can
find your contact by going to the Apps screen and tapping Contacts.)
2 Tap More > Delete.
3 You’ll be asked to confirm before your contact is deleted.
Link/unlink contact cards
If you have more than one contact card for the same person (e.g., a social network card plus a card you
created on the phone), you can link the cards. When you search for a contact, all their linked cards
will be found.
1 From any of the contact screens, open a contact card.
2 Tap More > Contact linking to open the Linked Contacts list.
3 Currently-linked contacts are shown at the top of the list.
• If you want to unlink any of the currently-linked contacts, tap Unlink.
• Tap Link another to open the list of contact cards.
• Contact cards with similarities are shown under Linking suggestions.
4 Tap the contact card you want to link, then tap Done.
When you search for and find a contact, each linked card will appear on its own screen. The first
screen will display any card you created on the phone, then any Exchange card, then any social
network cards.
Notes:
• You can’t link the same contact to more than one set of linked contacts.
• Each editable linked card will have its own edit menu; edits to one card won’t affect the other
linked cards. (Only phone and Exchange cards are editable.)
• When you add a card to Favorites, all its linked cards will be automatically added to Favorites as
well, but they will appear only once.
• Linked contacts appear only once on each contact screen.
• If you unfavorite a contact, all the associated contact cards will be removed from Favorites as well.
• If you delete a contact with linked cards, only the card you delete will be removed. The other linked
cards will remain on your phone.
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FAVORITE CONTACTS
You can add up to 51 contacts to Favorites. Favorites appear on the right-hand side of your Home
screen, labeled FAVORITES. Scroll down to view the full list of favorite contacts. Any feeds updated
by a contact who is part of Favorites will appear at the top of the Loop.
Here’s how to manage your favorite contacts:
Add contacts to Favorites From the Favorites Home screen:
1 Tap the plus sign (+) in an empty slot to open a list of all your
contacts.
2 Tap the contact you want to add as a favorite. To jump to a contact
in the list, start typing the contact’s name.
3 The contact now appears on the Favorites Home screen.
From the All Contacts list:
1 Tap the contact you want to add as a favorite.
2 Tap More > Favorite.
3 Your contact is added to Favorites. You can always reposition this
favorite contact. Read how in “Change a contact’s position on
Remove contacts from
Favorites
1 From any contact screen, tap the contact you want to remove as a
favorite.
2 Tap More > Unfavorite.
3 Your contact is removed from Favorites.
Tip: To remove multiple contacts from Favorites, two-finger tap the
Favorites screen to enter edit mode and show the Xs. Tap an X to
unfavorite a contact. Two-finger tap the screen again to exit edit
mode.
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Change a contact’s position 1 From the Favorites screen, two-finger tap the screen to enter edit
on Favorites
mode.
2 Touch and hold a contact until the contact expands.
3 Without lifting your finger, drag the contact to the position you
want, then release.
4 Two-finger tap again to exit edit mode.
Note: You can drag a contact to an already-filled position; if you do,
the contact in that spot will move down the screen.
CONTACT CARDS
From a contact card, you can:
Update your status
1 From your own contact card, slide your finger left to view your social
network screen.
2 Tap the status text box and type your status.
3 Tap Share.
Note: You can also update your status directly from the Loop.
Call or text
From the Favorites Home screen.
• If your contact is a favorite, they will appear on this screen. Tap the
contact to open their contact card, then tap Call at the top of the
screen, or scroll down and tap a different number. To text, scroll down
and tap Text, across from the number.
• If your contact is not part of Favorites, tap All contacts, select your
contact from the list, then tap Call <label>, or tap Text to the right
of the number to send a text message.
Write an email
Map address
1 Find the contact from either the Favorites screen or the All Contacts
screen (see above).
2 Tap the email address you want to send an email to. A compose screen
opens with that address in the To field.
1 Find the contact from either the Favorites screen or the All Contacts
screen (see above).
2 Tap a street address to map it using the Browser.
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Open website
1 Find the contact from either the Favorites screen or the All Contacts
screen (see above).
2 If your contact has a personal website, tap the URL to open it using
the Browser.
Write on contacts’ pages 1 Find the contact from either the Favorites screen or the All Contacts
screen (see above).
2 Go to your contact’s social network card.
3 Tap the text box and type your comment.
4 Tap Share.
FIND A CONTACT
Find a contact from anywhere on your phone
1 Press the SEARCH key on your phone’s keyboard.
2 Type the name or number of the contact you want to find.
3 As you type, the matches appear in the My Phone screen.
4 When the contact you’re searching for appears, tap the contact to open their contact card.
Find a contact from the Contacts app
1 You can search any of the contact screens: All Contacts or social network contacts. (From the All
Contacts screen, keep sliding your finger left to view other screens.) The search will be limited to
the screen you’re viewing.
2 Start typing the name (first, middle, or last) or the phone number of the contact you want to find.
The search box will appear as soon as you start typing.
3 The list of contacts resolves to the letters or numbers you’ve typed.
SYNCING YOUR CONTACTS
The contacts you create on the phone are automatically backed up (synced) to the Studio. Contacts
Your social network and Exchange contacts are backed up and synced to their respective websites and
servers.
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PHONE
ABOUT THE PHONE
How do I use my phone for calls?
If you’ve stored a contact’s number on the phone, start a call from their contact card. (Read more in
“Contact cards” on page 50.) If you want to call someone not in your Contacts or if you want to use
the Call Log, go to the Phone app. The Phone app has two screens:
• Dialer - Go here to type a number. First press the keyboard’s PHONE key
to open the Dialer,
then tap your number on the dial pad. There’s also a shortcut to call voicemail in the Dialer.
• Call Log - From the Dialer, slide your finger left to view the Call Log. Go to the Call Log to see a list
of your incoming, outgoing, and missed calls, with shortcuts to text or call the number back.
Tap to view only missed
calls or to clear log.
Tap to add number
to Contacts.
Tap to erase a number.
Touch and hold to clear field.
Tap to call
voicemail.
Tap to call.
Tap to text
contact back.
Tap to call.
Tap to add number
to Contacts.
Missed calls
display in
color.
When I’m in a call, what does “flash” do?
Flash does a couple of things, depending on the context:
• Set up a conference call - When you’re in a call, add another call by tapping Add call. Once you’re
connected to the second call, tap Flash to merge the calls into one conference call.
• Switch between two calls - When you’re in a call and another call comes in, answering the
incoming call will place the first caller on hold. Tap Flash to switch between the calls.
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When my phone’s screen is locked, how will I answer a call?
If your screen is locked when you receive a call, you’ll see an incoming call notification on the screen.
• To answer the call - Peel back the lower-left corner of the screen (where Answer appears) by
sliding your finger diagonally on the screen, lower-left to upper-right.
• To text the caller back - Press any of the hardware buttons (POWER, BACK, VOLUME) once to
show the Text and Ignore options, then tap Text to open a compose screen addressed to the caller’s
number. The incoming call is ignored.
• To ignore the call - Press the POWER button twice to ignore the call directly; or press any
hardware button once to show the Text and Ignore options, then tap Ignore.
Can I control a call with a headset?
You can use the stereo headset that came in the box with your phone, which has a control button.
Pressing the control button will end a call.
If you’re using a premium headset with three control buttons, use the outer buttons to control
volume. Press the middle button to control calls:
• One press ends the active call.
• If a second call comes in, press once to answer the incoming call and put the active call on hold.
• While there is an active call and a call on hold, press once to end the active call.
Caution! If you think you’ll be using the phone while driving, insert the headset or pair your
Bluetooth headset before starting to drive.
Do I have to worry about touching the screen with my face during a call?
No. While you’re on a call, the phone detects the proximity of your face and “locks” the screen.
Specifically, when anything is detected within about three centimeters of the screen, the screen locks.
The screen automatically “unlocks” when you move the phone away from it.
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Can I use the keyboard to control my call?
Yes, but you must have Phone shortcuts turned on (go to Apps > Settings > Phone). With the
setting on, you can use the following keyboard shortcuts while in a call:
Answer call
End call
ENTER key
BACKSPACE key
ENTER key
m key
Place call
Mute call
Toggle speaker
Flash call
x key
f key
USING A BLUETOOTH DEVICE
Your phone supports the following Bluetooth 2.0 devices and earlier:
• Hands-free headsets
• Hands-free car kits
To use a Bluetooth device to make a call, do the following:
1 Go to the Apps > Settings > Wireless controls screen.
2 Scroll down to the Bluetooth section. Make sure the setting is on.
3 Turn your Bluetooth device on and put it in pairing mode, per the instructions in the device
owner’s manual.
4 Tap Scan for devices, then tap the device you want to use.
5 If you’re prompted to enter a passkey, type it (refer to your device’s owner’s manual if necessary),
then tap Connect.
6 Once you’re paired, tap the device name and tap Connect.
7 Once your Bluetooth device reports it’s connected, you are ready to use it for calls. As soon as you
dial a call, tap Source to select your Bluetooth device. To switch to another sound source during
the call, tap Source.
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CALLING
Make a call
Call an existing contact
• Start typing the contact’s name from any of the Home screens to
open a list of your contacts, then the call button to the right of the
contact’s name.
Alternatively, if the contact is a Favorite, simply tap their photo. If
the contact has a phone number saved, tap call. If the contact isn’t
a Favorite, tap All contacts and select the contact from the list.
8 From the contact card, tap Call <label>.
Use the Call Log
Redial a number
1 Press the PHONE button on the keyboard; or,
Go to the Apps screen and tap Phone to open the Dialer.
2 Slide your finger left to find the Call Log.
3 Tap a log entry to call the number.
Redial any call from the Call Log. If a your call doesn’t go through for
any reason (the phone number is busy, you dialed an invalid number,
or there is no service), you can redial the number by tapping Call
back on the call ended screen.
Call someone not in
Contacts
1 Press the PHONE button on the keyboard; or,
Go to the Apps screen and tap Phone to open the Dialer.
2 Type the phone number, then press Call.
3 If your call doesn’t go through for any reason (the phone number is
busy, you dialed an invalid number, or there is no service), you can
redial the number by tapping Call back on the call ended screen.
Add a number to Contacts 1 Press the PHONE button on the keyboard; or,
Go to the Apps screen and tap Phone to open the Dialer.
2 Type the number in the number field.
3 Tap the + sign to the left of the number.
4 Tap an existing contact from the list, or tap New contact.
5 When you’ve finished editing the contact, tap Save. Their contact
card appears.
6 To call this contact, tap the phone number on their contact card.
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Answer a call
When a call comes in, you’ll always receive a notification on the screen.
• To answer the call, peel back the lower-left corner of the screen (where Answer appears) by sliding
your finger diagonally on the screen, lower-left to upper-right.
• To ignore the call and route it using your Phone settings, tap Ignore or press the POWER button
twice.
• To ignore the call and reply by text message, tap Text.
• To silence the incoming ring, press any control button.
In-call options
While in a call, you’ll see your options in the on-screen menu. Slide your finger right to type numbers
while in a call; slide your finger left to see the contact card of the person you’re talking to.
In-call dial pad Elapsed call time In-call option menu
Contact card
Mute
To mute your side of the conversation (mutes your microphone) tap Mute on
the in-call screen. The menu option background changes color when selected.
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Speaker
To listen to your call using the speakerphone, tap Speaker on the in-call
screen. The menu option background changes color when selected.
Add a call
Read about conference calling in “Multiple calls” on page 57.
Volume control
While on a call, you can increase/decrease volume by pressing either the + or -
VOLUME buttons on the phone.
Swap calls
When you’re in a call and another call comes in, answering the incoming call
will place the first caller on hold. Tap Flash to switch between the calls.
Dial numbers
If you have to type some numbers while in a call (such as to select options),
slide your finger right to use the dial pad, or use the numbers on the keyboard.
Go to contact card To view the contact card of the person you’re talking to, slide your finger left.
Multiple calls
Conference calling You can set up a conference with two other callers:
1 Make your first call from the Dialer screen or a contact card.
2 Once your call has connected, tap Add call to open a list of your contacts
with phone numbers. Choose to Dial new number, or tap a contact from the
list.
3 Tap the contact you want to add, or type the number in the dial pad and tap
Call.
4 Once the call is connected, the in-call screen displays a Flash option. Tap it
to merge all the calls.
Once you’ve tapped Flash, the two calls are “merged” and treated as one call,
which means you can’t drop either of the calls. No Caller ID will be displayed;
you’ll see Connected at the top of the in-call screen.
Call waiting
If a call comes in while you’re already on a call, you’ll receive an incoming call
notification. You can choose to Answer or Ignore the call, or Text the person
back.
If you choose to answer the new call, the active call will be put on hold.
Note: To use this feature, call waiting must be part of your service plan.
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End a call
To end a call, tap End on the in-call screen.
Tip: To add the number to your contacts, tap Save contact after the call ends.
VOICEMAIL
Before you can use the voicemail features described below, be sure you’ve set up voicemail with your
mobile operator.
Voicemail notifications
1 When someone has left you a voicemail, you’ll receive a notification on the screen.
2 To retrieve your message, simply tap the notification to dial your voicemail number, then follow the
voice prompts.
Call voicemail from the Dialer
1 Go to the Apps screen and tap Phone to open the Dialer.
2 Touch and hold the 1 key, then follow the audio prompts.
3 You can also slide left to view the Call Log and tap the Voicemail menu button.
Note: You can manually change your voicemail number from Apps > Settings > Phone. Read more
CALL LOG
The Call Log shows all incoming, outgoing, and missed calls. Missed calls display in colored text;
incoming and outgoing calls display in white text.
To view the Call Log:
1 Go to the Apps screen and tap Phone to open the Dialer.
2 Slide your finger left to find the Call Log. From here you can do the following:
Call the number
Tap the log entry to call the number.
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Send text to the number To send a text message to a number in the Call Log, the number must
already be saved on a contact card.
1 Tap Text next to the number or name to open a conversation card.
2 Type your message to compose, then tap Send.
Read more in “Create a new message” on page 77.
Clear log entries
View only missed calls Tap More > Missed calls.
To view All calls again, tap More > All calls.
Tap More > Clear log. You’ll be asked to confirm.
Call voicemail
Tap Voicemail to call your voicemail number. The number of voicemail
messages is displayed in the menu in parentheses.
Save a contact from the 1 Find the phone number you want to save.
log
2 Tap Save.
3 Tap an existing contact from the list, or tap New contact.
4 When you’ve finished editing the contact, tap Save. Their contact card
appears.
PHONE SETTINGS
To reach the Phone settings screen, go to Apps > Settings > Phone. From the Phone settings screen
you can:
• Set your roaming preference.
• Turn phone keyboard shortcuts on and off.
• Edit your voicemail number.
• Choose to automatically download MMS messages.
• Turn on TTY or telecoil functions.
Warning: When you have TTY turned on, no audio is routed through your phone. Be sure to turn
off TTY to make regular phone calls, with audio. Also note that turning telecoil on uses extra bat-
tery power.
Read more in “Phone” on page 33.
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FEED READER
ABOUT FEED READER
What are feeds?
Feeds are website updates that you can subscribe to in order to receive frequently updated content.
The Feed Reader app on your phone, as well as the Loop, aggregates and displays this content in
individual stories.
What types of feeds can I view on my phone?
Feeds can give you updates on news websites, blogs, the weather, your friends’ status on social
networks, and more. You can subscribe to and view any kind of feed on your phone. Typically, feeds
are grouped into:
• News (RSS/Atom) feeds
• Social network feeds (including your friends’ status messages and photo stories)
The All Feeds screen displays the feeds that you’ve subscribed to. On the screen to the right, Favorites,
you can view stories from the feeds you’ve marked as favorites.
ALL FEEDS SCREEN
FAVORITES SCREEN
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From the All Feeds screen, tap a feed to open the individual feed, then tap a story to open the
individual story. The individual story screens differ depending on whether you’re viewing a social,
photo, or news story.
INDIVIDUAL FEED SCREEN
News (RSS) feed
INDIVIDUAL FEED SCREEN
Social network feed
Tap a news story
to open it in the story
story screen.
Tap a social story
to open it in the
story screen.
INDIVIDUAL STORY SCREEN
INDIVIDUAL STORY SCREEN
Tap a photo story
to open it in the full-
screen photo viewer.
FULL-SCREEN
PHOTO VIEWER
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How do I subscribe to a feed?
There’s more than one way to subscribe to a feed. One method subscribes a single feed and the other
subscribes a group of feeds. Regardless of how you do it, newly-subscribed feeds are automatically
favorited and so updated stories from these stories will appear in the Loop.
When you’re signed in to a social network, the social feeds from your friends (including fan pages)
will automatically appear in the All Feeds and Favorites screens of your Feed Reader, as well as in the
Loop.
Subscribe to an individual feed
1 From the Feed Reader, tap Add to go to the Browser, or go to the Browser directly from the Apps
screen.
2 If you know the exact address to the feed, you can type that in the address bar and go to the feed
directly. Otherwise, find a webpage with at least one feed.
3 On the webpage, look for the web feed icon , and tap the icon or the link to subscribe. If you have
trouble selecting the icon, zoom in. Once you’ve gone to the feed (you’ll see the feed source code),
you’ll be asked to confirm.
4 Tap ok to subscribe. Once subscribed, you’ll be taken to the Feed screen, where the feed stories are
listed. The feed is automatically tagged as a favorite, so updated stories will appear in the Loop.
Subscribe to all feeds on a webpage
1 From the Feed Reader, tap Add to go to the Browser, or go to the Browser directly from the Apps
screen.
2 Find a webpage with at least one feed.
3 Tap the address bar. It will shift down slightly to show the website’s title and the favorites star
.
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4 Tap the star to show the Favorites menu.
Favorites menu
Tap the favorites star
to open the favorites menu.
Address bar
5 Tap one of the following:
• Add to favorites - Adds the page to your favorite webpages, but doesn’t subscribe you to any
feeds on the page.
• Pin to apps - Adds a link to the page to your Apps screen. In addition, this option subscribes you
to all the feeds on the page, favorites them, so you’ll see updated stories from these feeds on the
Loop.
• Add to loop - Subscribes you to all the feeds on the webpage, favorites them, so you’ll see
updated stories from these feeds on the Loop.
If there are more than five feeds on the page you’ll be asked to confirm before you’re subscribed. If you
do add all feeds on a page, you can always unsubscribe from any you don’t want by going to the Feed
How can I remove a feed from my phone?
You can unsubscribe from a feed while viewing it by tapping More > Unsubscribe. You can also
unsubscribe from one or more feeds from the All Feeds screen by two-finger tapping to enter edit
mode. Read more in “Unsubscribe from news feeds” on page 65.
Note: You can’t unsubscribe from social network feeds, but you can unfavorite them. Read more in
How do I make feed stories appear on my center Home screen?
Feed stories that appear on the center Home screen, the Loop, are all from feeds you’ve chosen to be
favorites. When you add (subscribe) to a feed, it’s favorited automatically, so updated stories from this
feed will appear on the Loop. Social network feeds are favorited automatically as well.
You can always unfavorite a feed to remove it from the Loop, in which case it will still appear in the
Feed Reader on the All Feeds screen. Read more in See “Favorite/unfavorite feeds” on page 66.
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Note: When you unfavorite a feed, those feed stories already in the Loop will remain until they’re
replaced with new favorite feed stories.
How can I tell if I have unread feeds?
On the All Feeds screen there will be a number indicator next to the feed source if you have any
unread feed stories. On the Feed screen, unread stories are indicated with a colored bar along the left.
How often are the feeds refreshed?
In general, every time you go to the Feed Reader, all your feeds are refreshed, but not more than every
five minutes. If you want to force a refresh, tap Refresh.
Individual feeds are refreshed when you tap a feed. Stories from your favorite feeds are refreshed
when you go to the Favorites screen. This means you may need to wait a short while for your favorite
feed stories to appear.
Can I share stories with my friends?
Yes. You can drag stories into the Spot from the Favorites, Feed, or Story screen. Read more in “Share
a story” on page 66. You can also share stories from the Favorites screen.
You can’t share feeds, only individual feed stories.
ALL FEEDS SCREEN
The All Feeds screen displays all feeds that you’re subscribed to. If there are unread stories in a feed,
the number unread is noted in the feed title. To open a specific feed, simply tap the feed.
From the All Feeds screen, you can:
Add a feed
From the All Feeds screen, tap Add to go to the Browser. (You can
also start from the Browser.) From there, open websites that
contain feeds. Read how in “How do I subscribe to a feed?” on page
When you sign in to a social network, all your social network feeds
will appear automatically on your phone. They will also appear in
the Favorites screen in Feed Reader. Read more in “Favorites
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Open a feed
To open a feed, tap it. Recent stories in the feed are displayed.
Unread stories display with a colored bar along the left. To read a
specific story, tap the story.
News stories - A summary of the story displays. To read the full
story, tap Open in browser.
Social stories - Photo stories open in the Camera full-screen photo
viewer. Non-photo social stories open in the Story screen. If
supported, you can post a comment from the Story screen. If the
author of the story is one of your contacts, tap their photo to open
their contact card.
Refresh feeds
Tap Refresh to refresh all your feeds.
Unsubscribe from news
feeds
Two-finger tap the screen to enter edit mode and show the Xs on
each feed. Tap an X to delete the associated feed. When finished,
two-finger tap the screen again to exit edit mode.
FAVORITES SCREEN
The Favorites screen is located to the right of the All Feeds screen. When you subscribe to a news
feed, it’s automatically added as a favorite. If you’ve signed in to a social network, all your social feeds
are automatically listed as favorites.
All your favorite feed stories display on the Favorites screen and are refreshed when you go to the
screen. A subset of the favorite feed stories also appears on the Loop.
To remove a favorite from the Favorites screen or the Loop, you must “unfavorite” the feed on the All
Feeds screen. Read more in “Favorite/unfavorite feeds” on page 66.
From the Favorites screen you can:
Refresh a feed
Tap Refresh to refresh the feed.
Read a feed story
Tap a social or news story to open the individual story screen or, if a photo
story, the Camera full-screen photo viewer.
Share a story
To share a story with a contact, touch and hold the story until it “lifts”, then
drag it into the Spot. From there you can Send to contacts via Email or
Note: From the Spot you can Send stories viewed in the Feed Reader via
Email or MMS, but you can’t upload them to social networks.
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INDIVIDUAL FEED SCREEN
Tap a feed on the All Feeds screen to open the individual Feed screen. From this screen you can:
Remove a feed
You can remove (unsubscribe from) news feeds, but you can’t remove a
social network feed unless you sign out from that social network.
To remove a news feed, tap More > Unsubscribe.
Favorite/unfavorite For news feeds, tap More > Favorite/Unfavorite to add/remove the web
feeds
feed from the Favorites screen. For social feeds, tap Favorite/Unfavorite. If
you unfavorite a feed, the stories from the feed will no longer appear on the
Loop or in the Favorite feeds screen.
Refresh a feed
Tap Refresh to refresh the feed.
Read a feed story
Tap a feed story to open the individual story screen or, if a photo story, the
photo viewer.
If it’s a news story, open the full story in the Browser by tapping the Open in
browser link at the bottom of the story.
Share a story
To share a story with a contact, touch and hold the story until it “lifts”, then
drag it into the Spot. From there you can Send to contacts via Email or
Note: From the Spot you can Send stories viewed in the Feed Reader via
Email or MMS, but you can’t upload them to social networks.
Note: You can’t unfavorite a feed from the Favorites screen.
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INDIVIDUAL STORY SCREEN
When you tap a news or social story on the Feed screen, the story displays in the individual story
screen. Photo stories open in the Camera full-screen photo viewer. From the social story screen you
can read and comment on the story. From a news or social story you can:
Read more
For news stories:
• Open the full story in the Browser by tapping the Open in browser link at the
bottom of the story.
For social stories:
• If the story is from a social network that supports comments, you can post a
comment.
• If the author of the story is one of your contacts, tap their photo to open their
contact card.
Share a news To share a news story with a contact, touch and hold the story until it “lifts”, then
story
drag it into the Spot. From there you can Send to contacts via Email or MMS.
Read more about sharing via the Spot in “Share with the Spot” on page 23.
Note: From the Spot you can Send stories viewed in the Feed Reader via Email or
MMS, but you can’t upload them to social networks.
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EMAIL
ABOUT EMAIL
What email account types can I use on my phone?
You can use any type of email account, including:
• Branded POP/IMAP email accounts
• Other POP/IMAP email accounts
• Microsoft Exchange Server email accounts (Exchange contacts will also sync to your phone)
Read more in “Set up an email account” on page 69.
How many email accounts can I set up?
You can set up to ten email accounts total, but you’re limited to setting up one Exchange account.
That means, at most, you can have nine POP/IMAP accounts and one Exchange account.
What information do I need to set up an account?
You’ll need the following information if you have one of the branded accounts (Hotmail, Gmail,
Yahoo! Mail, AOL):
• Your username - The first part of your email address
• Your password - The password you use to sign in to your account.
For other POP/IMAP accounts you’ll also need:
• Incoming server name - This is typically “pop.domain.com”.
• Outgoing server name - This is typically “smtp.domain.com”.
For Exchange accounts you’ll also need:
• Server name- This is the Outlook Web Access (OWA) server name. Ask your company’s tech
support for help if you don’t know the name.
• Domain - Ask your company’s tech support for help if you don’t know your domain.
• SSL - Check with your company’s tech support to see if you need to turn on SSL (Secure Sockets
Layer) for your account.
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What’s the limit on attaching photos or videos to an email message?
You can attach up to 20 items, totaling no more than 10 MB.
After I set up an email account, where can I see my messages?
Each email account you set up will have its own screen. From the Email app, slide your finger left to
view each Inbox in turn. The first account you set up will display in the first screen, the next account
will display in the screen immediately to the right, and so on for each account you add.
After you set up an email account, the last seven days of messages (three days for Exchange accounts)
will download to your phone. You can view the messages in the account’s Inbox. To sync more than 3
days of messages, tap More > Settings and change the Days to sync setting.
What types of email attachments can I view on my phone?
You can open and save these types of files attached to email messages:
• JPG and PNG image files
• WMV, MP4, 3GP and 3G2 video files
Notes:
• You can’t open or save the following file types attached to email messages:
- BMP, GIF, or TIF images
- MP3 audio files
- PDF files
- Microsoft Office Word/Excel/PowerPoint/OneNote files.
• Attachments must be under 10 MB in size to view and open on your phone.
• You can forward any attachment, even if you can’t open it or save it to your phone.
SET UP AN EMAIL ACCOUNT
1 If you’ve never set up an account, start from:
• Apps > Email
• Apps > Settings > App setup > Email
If you’ve already set up at least one email account, start from:
• Apps > Email > More > Settings > Add account
• Apps > Settings > App setup >Email > Add account
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2 Tap the type of email account you want to add. Tap IMAP/POP account if you’re not adding a
branded account or an Exchange Server account.
3 On the screen that appears, type your account information.
Note on adding an Exchange server account:
• If you haven't already set up a PIN lock to secure your phone, you’ll be asked to create a PIN.
4 When finished, tap Done, then wait a moment while you’re signed in to the account.
5 Adjust days of messages that will sync, if you wish:
• For non-Exchange accounts - The last week of messages are downloaded to the account Inbox
by default. To change the sync period, tap More > Settings and change the Days to sync setting.
• For Exchange accounts - The last three days of messages are downloaded to the account Inbox
by default. To change this, scroll down the Settings screen to the heading Microsoft Exchange
Server. Tap Days to sync below the heading to choose a different sync period.
INBOX SCREENS
Every email account you’ve set up is displayed on its own screen. After going into the Email app, slide
your finger left or right to navigate the screens.
From any Inbox you can:
Read a message
Delete a message
Open folders
Tap a message to open it for reading. Tap the More menu to
Forward, Delete, or Mark read/unread. Tap Reply to open a new
message screen. Read more in “Read message screen” on page 73.
Two-finger tap the screen to enter edit mode and show the Xs on
each message. Tap an X to delete the associated message. Two-finger
tap the screen again to exit edit mode.
To view messages in other folders, tap More > Folders. A list of your
account folders appears. Tap a folder to open it and view messages.
Tap a message to read it. From there you can do everything listed in
Sync messages (refresh
Inbox)
Tap More > Sync.
Open Email settings
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Create a new message
Tap New to open a new message screen. Then:
1 Complete the To field using one of these methods:
• Tapping a contact from the list that appears, which is a list of all
your contacts that have email addresses saved to contact cards. If
you start typing a name or email address, the list will be limited
to matches.
• Typing a full email address if it’s not saved on any contact card.
2 Tap Type message to open the compose screen where you can type
your subject and message, and attach any files from the Camera
app.
Note: If you want to add more recipients after typing your
message, tap the To field.
3 Add attachments from your Camera screens by tapping Attach.
4 When ready to send, tap Send.
Note: The Send menu item only appears on the screen where you
type your message.
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CREATE A NEW MESSAGE
Tap New to address your message.
Attachment
indicator
Tap a contact from the list, or
start typing a name/email
address in the To field to limit
the list to matches.
If no email addresses are shown
for a contact, that contact has
more than one; tap the name
to choose.
Tap Type message to open the compose screen.
Tap Attach to add photos or
videos from Camera.
Tap Send when you’re finished
composing...
Type a Subject...
then tap the message area to
type your message.
Save a message as draft
While writing a message, press the BACK button and tap Save to save
your message to the Drafts folder.
Discard a message-in-
progress
While writing a message, press the BACK button and tap Discard to
discard your message.
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READ MESSAGE SCREEN
Once you open an email message, you can also:
Open and save photo
attachments
Tap Open next to a photo attachment to preview it (or tap Open all
below the attachments if you have more than one). Once the
attachment is open, you can tap Save (or Save all) to save to your
Camera’s Captured screen.
Tap the preview image to open it in full-screen view. If you want, you
can save it to the Camera’s Captured screen by tapping Save.
Reply to a message
Forward a message
Delete a message
Tap Reply to open a new message screen with the current message
attached.
Tap More > Forward to open a new message screen with the current
message attached.
Tap More > Delete to delete the message. If you have the setting Ask
before deleting turned on, then you’ll be asked to confirm before the
Mark a message read/
unread
Tap More > Mark unread/Mark read to toggle the read state of the
message.
EMAIL SETTINGS
To open the Email settings screen, from any Inbox screen, tap More > Settings. Another way to open
Email settings is to go to Apps > Settings, then slide your finger left to view the App setup screen.
In addition to setting up email accounts for viewing on your phone, you can do the following from
Email settings:
Sync schedule
Tap this setting to set a schedule for syncing (refreshing) your email
messages. The default setting is 30 minutes. You can choose a Sync
frequency from every 15 minutes, every 30 minutes, hourly, or
manually.
For Exchange accounts, you can turn on Auto-sync (messages appear
as they arrive).
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Ask before deleting
Turn this setting on if you want to confirm before a message is deleted
while on the Read Message screen.
Note! Even with this setting turned on, if you delete one or more
messages from the Inbox, you will not be asked to confirm.
Default email account
Days to sync
Tap this setting to choose a primary (or default) email account. This
setting only applies if you have set up more than one email account on
your phone.
Choose how many days of messages you want synced to your phone.
Options are 1 day, 3 days, 1 week, 2 weeks, 1 month, all.
Note: This setting applies to all the email accounts you set up on your
phone, except for a Microsoft Exchange Server account, which has its
own Days to sync setting at the bottom of the screen.
Signature
Tap this setting to set your desired signature, which will be
automatically added to the end of each email message you write. You
can type multiple lines by using the ENTER key.
If you’ve set a signature, it displays on the Settings screen as well.
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MESSAGES
ABOUT MESSAGES
What kinds of messages appear in the Messages app?
All your text (SMS), MMS, and voicemail messages appear in this one app, as well as missed,
incoming, and outgoing calls.
MESSAGES INBOX
Tap to start new
conversation.
Conversation with
someone not
in your contacts.
Tap to call back.
Unread message
indicator.
Tap message to
Conversation with
open conversation
one of
card.
your contacts.
What’s a conversation card?
Every message in the Messages inbox is from a specific phone number. To see all the messages
between you and a specific contact, tap the message in the inbox. The screen that opens is called a
“conversation card”.
CONVERSATION CARD
Name of contact
you’re having the
conversation with.
Tap to add
attachments
or contacts
to conversation.
Type your response here,
then tap Send or press
the ENTER key.
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How do I write a new message? Can I attach a photo or video?
Go to the Apps screen and tap Messages. Then tap New, type the phone number or name of the
contact you want to message, and then write your message. To add a photo or video attachment, tap
Attach. You’ll go to the Camera app where you can capture a new photo or video, or attach one
already saved. Read more in “Create a new message” on page 77.
Note: You can only share a video from the Messages app, not from the Spot.
Will I receive a notification when I get a new message?
Yes. No matter what you’re doing on your phone, a notification will pop up when you receive a new
message. Tap the notification to open the conversation and read the message.
Tap X to dismiss
notification.
Tap notification
to open the
conversation card.
What’s the limit on sending photos and videos via MMS?
If you want to send photos or videos to a phone number via MMS, you can attach up to five photos or
one video (you can’t combine media types). The total size of an MMS message is limited to 1.2 MB.
How do I decide whether to send something via text or MMS message?
You don’t have to worry about it. Just compose your message and add any attachments; your phone
will automatically select the right way to send. In general, when you send a message that’s just text, it
will be sent by text message; when you attach media to your message, it will be sent by MMS. If you
address your message to more than one person, the message will switch to MMS; you can switch it
back to text by tapping Switch > Text in the menu.
Note: Text messages are also known as SMS (Short Message Service) messages.
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MESSAGES INBOX
All your text, MMS, and voicemail messages appear in this one screen. Your messages are organized
by phone number into “conversations”. Conversations that have unread messages display in bold with
a colored bar along the left side of the conversation.
The last message you received or sent in the conversation is displayed in the inbox. To read all the
messages in a specific conversation, tap the message and the “conversation card” will open.
From the inbox you can:
Make a call
If you have a conversation to or from a phone number, tap the photo
associated with the conversation to open the contact card, then tap Call
to dial the number.
Call voicemail
Read a message
Tap Voicemail to call your voicemail number.
Tap the conversation to open the conversation card and read the entire
message.
Create a new message
1 Tap New to start a new conversation.
2 Type the contact name or phone number in the To field. As you type,
contact matches display below the To field. Tap one of the contacts to
add that contact to the To field. To add more recipients, tap More and
tap Add contact.
3 To add a photo, video, or other attachment, tap Type message (at the
bottom of the screen), then tap Add and the attachment type. You can
continue adding attachments up to the limit for your message type.
Note: You can add an existing photo or video, or capture a new one.
Any new photos or videos you attach to a message are also saved to
your Captured screen.
4 Tap Type message to open the text box and type your message. You
can type up to 800 characters.
5 When you’re ready, tap Send.
Delete a conversation
1 Two-finger tap the screen to enter edit mode and show the Xs on each
conversation.
2 Tap an X to delete the associated conversation.
3 Two-finger tap the screen again to exit edit mode.
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CONVERSATION CARDS
To open a conversation card, tap the latest message from the inbox. From a conversation card you can:
Save phone number or
contact
If you’re having a conversation with someone from a number not saved
to Contacts, you can add the number from the conversation card:
1 Tap the phone number at the top of the screen or tap Save contact
next to the conversation.
2 From the screen that opens, tap Save contact to open the contact
selector. Tap either New contact or tap an existing contact to add the
number to that contact’s info.
3 From the contact card that opens, you’ll see the phone number has
already been added. Type any additional info, then tap Save.
Reply to a message
1 The message box at the bottom of the screen is ready for you to start
typing your message. (You’ll see the blinking text cursor.)
Tip: To start a new line in a message, press the SHIFT key then the
ENTER key.
2 If you’re having a conversation with someone who has more than one
phone number, tap Switch to choose the number you want to use.
3 If you want to add another recipient or an attachment, tap either Add
or, if you have the Switch menu, More > Add and choose from the
submenu.
4 When finished, tap Send.
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Save photo attachments To save a photo attachment, tap the attachment to open it in full-screen
view, then tap Save. The photo is saved to the Camera > Captured
screen.
Notes:
• If a photo is protected by DRM (Digital Rights Management), you
will not be able to save or forward the photo.
• You can’t save video attachments to your phone.
Delete a conversation
Tap either Delete or More > Delete conversation to delete all the
messages in the conversation. You’ll be asked to confirm.
MMS SETTING
You can choose to have MMS messages download automatically, or only when you open the message.
This setting is on by default (MMS messages will download automatically). To change this setting, go
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CAMERA
ABOUT CAMERA
Where can I see my photos and videos?
The Camera app is organized across multiple screens, from left to right:
• Capture - The screen where you take your photos and videos. Press the CAPTURE button to jump
to the Capture screen. See the location of the CAPTURE button in “The outside of your phone” on
• Captured - The screen that stores the photos and videos you captured on the phone, plus any
images you’ve downloaded from the web or saved from message attachments.
• Favorites - The screen that displays all the photos and videos you’ve marked as favorites.
• Albums - The screen that displays all the photos and videos you’ve imported to your phone from
your computer, organized into albums, the same as on your computer.
• Online - The screen that displays photo stories from your social network contacts.
Tap to set
capture settings.
Tap to remove
items from favorites.
Tap to go to video
capture screen.
Video item. Tap to delete items.
Tap to view
photo story.
Tap to sort by album
instead of by date.
Tap to capture.
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Can I upload a photo I’ve taken to my social network?
Yes. After you capture a photo, a preview of the photo appears for you to delete or share. If you want
to share it, tap Share > Upload, choose your social network, and it’s posted.
You can also share a photo saved to your Captured screen. Read more in “Take a photo” on page 83
Can I send a photo or video right after I capture it?
Yes, the preview screen will display relevant menu options to Delete, Send via Email or MMS, or
Upload to a social network.
Notes:
• You must have at least one email account set up to send via email. If you have more than one email
account set up, the Camera app will use your default email account when sending. Read more in
What are the specs on this camera?
The built-in camera is 8 megapixels, with an LED flash, auto-focus, and anti-shake. The camera
supports the following resolutions and formats:
Photo - Large
Photo - Medium
Photo - Small
8 MP
5 MP
2 MP
3280 x 2462 JPG
2608 x 1960 JPG
1632 x 1224 JPG
1280 x 720 MP4
JPG
JPG
JPG
Video - High quality 720P
4-8 Mbps
Video - Email
Video - MMS
VGA
640 x 480
MP4
1 Mbps (max 60 seconds)
qVGA 320 x 240
MP4) 256 Kbps (max 30 seconds)
Are my photos and videos backed up?
Assuming your service plan includes the Studio, photos and non-HD videos are synced to the Studio.
Although HD videos are not synced, you can always add them to your Zune collection by connecting
your phone to your computer via USB. Read more in “Copy photos and videos to/from your
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Does the camera record my location?
If you explicitly allow the use of your location, the camera will geotag your photos and videos. Read
What is a geotag?
A geotag contains location information (longitude, latitude) that’s stored as metadata with your photo
or video. You must allow use of your location by the Camera app before geotags will be added to your
captured media. You can allow the use of your location from the Apps > Settings > Location screen.
Also, as long as you have location services turned on and you have ask selected on the Location
settings screen, each time an app wants to use your location, you’ll first be asked for permission. Read
How can I import photos and media on my computer to my phone?
You can import photos, music, and videos to your phone by attaching your phone to your computer
with the USB cable and using the Zune software. You can also download photos to your computer via
the Studio. Read more in “Copy photos and videos to/from your computer” on page 94.
What’s the format of my captured photos and videos?
Photos are captured to JPG format. Videos are captured to MP4 format.
Does the camera have auto-focus?
Yes. While capturing a photo, press the CAPTURE button half-way down to focus, then all the way
down to capture. To bypass auto-focus, either press the CAPTURE button all the way down without
pausing, or tap the camera icon
on the screen.
Note: A few inches in front of the lens to infinity will be focused by default, so if you don’t have time
to use the auto-focus, it shouldn’t be a problem.
CAPTURE PHOTOS AND VIDEOS
To go directly to the Capture screen, press the CAPTURE button on the outside of your phone. You
can also capture from the Camera app:
1 Go to the Apps screen and tap Camera.
2 Slide your finger right to view the Capture screen.
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From the Capture screen, you can take photos (in photo mode) or record videos (in video mode) and
then share them:
Zoom during capture
Digital zoom is supported in both photo and video modes to 8x actual
size. To zoom in, press the + VOLUME button; to zoom out, press the -
VOLUME button. You can also tap the screen to toggle the zoom from 1x
to 2x, or pinch in/out to zoom out/in continuously.
Take a photo
1 On the Capture screen, if you don’t see the camera icon , tap the
screen to show the menu, then tap To photo.
2 Frame your photo; when ready to capture, do one of:
• Press the CAPTURE button. To use auto-focus, press the CAPTURE
button half-way down and pause, then continue pressing all the way
down to capture.
• Tap the on-screen camera icon . Auto-focus is bypassed.
• Press the ENTER key . Auto-focus is bypassed.
3 Your photo appears on the preview screen; choose to Delete or Share
it. If you do nothing, your photo is automatically saved to the Captured
screen just to the right.
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Record a video
1 On the Capture screen, if you don’t see the recording icon on the
screen, tap the screen to show the menu, then tap To video.
2 When ready to record, do one of:
• Press the CAPTURE button.
• Tap the recording icon on the screen.
• Press the ENTER key
.
3 To zoom during capture, use one of these methods:
• Tap the screen to toggle between 1x and 2x.
• Press the VOLUME buttons to zoom incrementally.
• Pinch in/out to zoom continuously.
4 To pause during recording, tap the pause icon
. Tap it again to
resume recording.
5 To stop recording, do one of:
• Press the CAPTURE button.
• Tap the stop recording icon
• Press the ENTER key
.
.
6 Your video appears on the preview screen; choose to Delete or Share it.
If you do nothing, your video is automatically saved to the Captured
screen just to the right.
Send a photo or video After you capture a photo or video you can send it from the preview
screen by tapping Share > Send. Choose from MMS or Email to open a
compose screen with the photo or video attached. Note: You can’t send a
video via MMS unless you capture from the Messaging app.
Upload a photo
After you capture a photo you can upload it to a social network from the
preview screen by tapping Share > Upload. The social networks you’re
signed in to will appear in the submenu for you to choose from.
Delete a photo or video After you capture a photo or video you can delete it from the preview
screen by tapping Delete.
You can reach the photo and video settings screens from the Camera capture screen menu. Read more
in “Photo settings” below.
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Photo settings
From the Capture photo screen, tap Settings. The Photo Capture settings screen opens, where you
can manually adjust these settings:
Resolution
Choose from:
• Large - Full-size resolution, largest file size and best quality.
• Medium - A compromise between the best and lowest quality. Good for sending
and uploading.
• Small - The smallest file size, but lowest quality. Best for sending and uploading.
Note: The currently-set resolution doesn’t display on the capture screen, so if you
temporarily change the resolution for a capture session, be sure to change it back.
Mode
Choose from:
• Auto - Automatically adjusts exposure based on scene.
• Night - Adjusts the exposure for night lighting.
• Burst - Raises the shutter speed, turns off the flash, and enables burst capture.
When you start capture in this mode, the camera will take three successive photos
without flash and preview the last image captured when finished.
Flash
Choose from:
• Auto - Flashes when the camera senses the need.
• Off - Never flashes.
• Always on - Always flashes, except in Burst mode.
Geotags
Choose from:
• Quick - The current cellular triangulated location is added to your photo when you
capture it. No overhead is added to the time to take a photo and your battery life
won’t be affected significantly.
• GPS -The current location is determined using the internal GPS and is added to
your photo when you capture it. With this setting, more battery is used.
Lighting
Choose from:
• Auto - Automatically senses the ambient light and adjusts.
• Home - Adjusts to an incandescent light environment.
• Office - Adjusts to a fluorescent light environment.
• Sunny - Adjusts to a bright light environment.
• Cloudy - Adjusts to muted light environment.
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Video settings
From the Capture Video screen, tap Settings. The Video Settings screen opens, where you can
manually adjust these settings:
Resolution
Choose from:
• High quality (HD) - Videos you record with this setting are not synced to the KIN
Service, so they will not appear in the Studio. They will have the highest bitrate
and largest file size.
• Email quality - Default setting. This is the quality level that is synced to the KIN
Service, so they will appear in the Studio.
Mode
Choose from:
• Auto - Automatically adjusts exposure and light based on scene.
• Night - Adjusts exposure and light for night. Turns on the flash.
Geotags
Choose from:
• Quick - The current cellular triangulated location is added to your video when you
capture it. No overhead is added to the time to take a photo and your battery life
won’t be affected significantly.
• GPS -The current location is determined using the internal GPS and is added to
your video when you capture it. With this setting, more battery is used.
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FULL-SCREEN PHOTO VIEWER
To view a photo full-screen, from any of the Camera screens, tap the photo thumbnail. To see the
menu and other options, tap the photo again. In the full-screen viewer, you can do the following:
Send a photo
1 On the Captured, Favorites, or Albums screen, find the photo you want to
send and tap it to open the full-screen photo viewer.
2 Tap Share > Send, then tap either Email or Text/MMS to open a
compose screen with the photo attached.
Tip: If the menu is hidden, tap the screen to show it.
Upload a photo to a 1 On the Captured, Favorites, or Albums screen, find the photo you want to
social network
upload and tap it to open the full-screen viewer.
2 Tap Share > Upload, then choose the social network website from the
submenu. The photo is uploaded.
Zoom and pan
On the Captured, Favorites, or Albums screen, tap a photo to open the full-
screen viewer.
• To continuously zoom out from 3x to 1x (original size), pinch two
fingers together.
• To continuously zoom in from 1x to 3x, stretch two fingers apart. You
can also double tap to zoom in from 1x to 2x.
• To pan, touch and hold the screen and slide your finger left/right/up/
down.
• To skip to the next/previous photo, slide your finger left/right.
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Favorite/unfavorite a 1 On the Captured or Albums screen, find the photo you want to favorite or
photo
unfavorite and tap it to open the full-screen viewer.
2 Tap More > Favorite to copy it to the Favorites screen, or Unfavorite to
remove it from the Favorites screen. The menu item that appears depends
on whether your photo is already a favorite or not.
Note: You can also unfavorite a photo from the Favorites screen when in
edit mode. Read more in “Unfavorite” on page 92.
Set a photo as
wallpaper
You can customize the lock screen with one of your photos:
1 On the Captured, Favorites, or Albums screen, find the photo you want to
use as wallpaper and tap it to open the full-screen viewer.
2 Tap More > Wallpaper.
3 The photo appears in an edit window. Pinch to shrink the default crop
box; drag the crop box around to change the selection.
4 Tap Done to save the photo and assign it as your lock screen background.
Note: You can also set a photo as wallpaper from the Apps > Settings >
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Assign a photo to a
contact
1 On the Captured, Favorites, or Albums screen, find the photo you want to
assign as a contact photo and tap it to open the full-screen viewer.
2 Tap More > Contact photo.
3 From the list that appears, tap the contact.
4 The photo appears in an edit window. Pinch to shrink the default crop
box; drag the crop box around to change the selection.
5 Tap Done to save the photo and assign it to your contact.
6 The photo now appears on the contact card and on the Favorites Home
screen if you’ve set this contact as a favorite.
Note: You can also assign a photo to a contact from the contact card. Read
Map photo location This option displays the location where a photo was captured, assuming the
photo has geotag information in its metadata. Read more in “Location” on
1 On the Captured, Favorites, or Albums screen, find the photo you want to
find on the map and tap it to open the full-screen viewer.
2 Tap More > Map.
Note: If the photo wasn’t captured with geotag information, then this
option won’t be available.
3 The Browser opens to a map, identifying the position defined in the
photo’s geotag.
Add/edit a photo
description
You can add or edit a description for a photo that you’ve captured. The
description is saved as metadata in the photo file.
1 On the Captured screen, find the photo you want to describe and tap it to
open the full-screen viewer.
2 Tap either Add description or the existing description to show the text
box.
3 Type or edit your description. Descriptions are limited to 100 characters.
4 Tap Done to save the description.
Note: Adding or editing a description does not affect the photo’s filename.
Add photo to the
Spot
In the full-screen viewer, the Spot isn’t immediately visible. It will appear
when you touch and hold a photo. Once you see the Spot, drag the item in.
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Delete a photo
1 On the Captured screen, find the photo you want to delete and tap it to
open the full-screen viewer.
2 Tap More > Delete. You’ll be asked to confirm.
Return to thumbnail From the full-screen viewer, simply press the BACK button to go to
view thumbnail view.
PHOTO AND VIDEO SCREENS
The photos and videos you can view in Camera are organized into different screens: Captured,
Favorites, Albums, and Online. Read more below.
Captured screen
The Captured screen holds all the photos and videos you’ve captured with your phone. They are
organized by date taken. To delete a photo or video quickly, two-finger tap the screen to enter edit
mode and show the Xs in the corner of each thumbnail. Tap an X to delete the photo or video. Two-
finger tap the screen again to exit edit mode.
From this screen you can:
Play a video
Tap the video thumbnail to begin play. During play, tap the screen to
show the controls. Read more in “Video Now Playing screen” on page
Send a photo or video
Captured screen by dragging it into the Spot, as long as it’s not a HD
video.
Upload a video or photo You can upload a video from the Captured screen by dragging it into the
Spot, as long as it’s not a HD video. For photos read “Upload a photo to
Zoom and pan
Delete photos/videos
1 Tap Edit to enter edit mode and show the Xs.
2 Tap the X next to the photo or video you want to delete. You’ll be
asked to confirm.
3 When finished deleting, tap Done.
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Set photo as wallpaper
Assign photo to contact
Map photo location
Add to Spot
On the Captured screen, find the photo or video you want to add to the
Spot, touch and hold it, then drag it to the Spot.
Favorites screen
The Favorites screen holds all the photos and videos that you’ve marked as “favorites” on your phone.
You can have 100 favorites.
To view the Favorites screen, go to the Camera app and slide your finger left. (The Favorites screen is
immediately to the right of the Captured screen.) You can favorite a photo or video from the Captured
or Albums screen. Read how to add/remove a photo or video from Favorites in “Favorite/unfavorite a
In addition, from this screen you can:
Add to Spot
1 Find the photo or video you want to add to the Spot.
2 Touch and hold the photo or video.
3 Drag it to the Spot.
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Unfavorite
1 Tap Edit to enter edit mode and show the Xs.
FAVORITES SCREEN
EDIT MODE
Tap Edit to
remove items
from favorites.
2 Tap the X next to the photo or video you want to unfavorite.
3 When finished, tap Done to exit edit mode.
You can also unfavorite a photo from the full-screen viewer:
1 Tap the photo you want to unfavorite to open the full-screen
viewer.
2 Tap More > Unfavorite.
Play a video
Send a photo
Upload a photo
Zoom and pan
Set photo as wallpaper
Assign photo to contact
Map photo location
Add description to a photo
Albums screen
The Albums screen contains photos you’ve imported from your computer to your phone. The photos
are organized as they were on your computer. Read how to import in “Copy photos and videos to/
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From this screen you can:
Favorite/unfavorite photo
To have any of the photos in your albums also appear in the
Favorites screen, you can favorite them. Read “Favorite/unfavorite a
Sort by date or album
Add to Spot
You can change the sort by toggling the By date/By album menu
options.
On the Captured screen, find the photo or video you want to add to
the Spot, touch and hold it, then drag it to the Spot.
Online screen
The Online screen contains photos from social network photo feeds. Three types of photo feeds are
displayed:
• Posted photos
• Commented photos
• Tagged photos
From this screen you can:
Make/view comments
1 Tap the photo story to open the full-screen viewer.
2 Tap Comments to open the Comments card for the photo. On
this card, you can type a comment or read any other comments.
(Comments are limited to 255 characters.)
3 Press the BACK button to return to the full-screen viewer.
Open album
1 Tap the photo to open the full-screen viewer.
2 Tap Album to open the Browser and go to the website that
displays all the photos from this online album.
3 To save any of the photos, double tap the image, then from the
message box that opens, tap Save image. The image is saved to
your Camera > Captured screen.
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SYNC PHOTOS AND VIDEOS TO THE STUDIO
If you have the service plan that includes the Studio and if you’ve turned on auto-sync (per “Account
sync” on page 39), the photos and non-HD videos you capture on the phone will be backed up
automatically to the Studio, where you can view and share them. Your favorites display as favorites in
the Studio as well. If a photo or video hasn’t synced to the Studio yet, this icon
thumbnail’s upper-left corner in your phone’s Captured screen.
will display in the
You can also upload photos from your computer to the Studio. These photos will then automatically
sync to the Camera > Favorites screen on your phone.
When you start to run out of storage space on your phone, photos and videos will archive to the
Studio automatically, always leaving you enough space to capture more. A thumbnail of the original
photo or video will remain in the Captured screen.
Note: Although high quality (HD) videos will not sync to the Studio, you can sync these larger files
with the Zune software. Read more below in “Copy photos and videos to/from your computer”.
COPY PHOTOS AND VIDEOS TO/FROM YOUR COMPUTER
To use the Zune software to copy photos and videos to your phone from your computer and vice versa,
follow these steps:
1 Install the Zune software on your computer. To download and install this software, go to
www.zune.net/setup on your computer and follow the instructions.
2 Once you’ve installed and set up Zune software on your computer, make sure the photos and videos
you want to import to your phone are in your Zune software Collection.
3 Connect your phone to your computer via USB.
4 Open the Zune software if it doesn’t open automatically.
5 From the Zune software on your computer:
• To copy photos and videos from your computer to your phone - Drag the photos and videos in
your Zune software Collection to the phone icon at the lower-left of the page. Progress is
displayed for you on the computer screen. The photos and videos you copy to your phone will
display in your phone’s Albums screen, where you can favorite them, share them, upload them,
etc. Read more in “Full-screen photo viewer” on page 87
• To copy photos and videos from your phone to your computer - Any photo or video that hasn’t
synced to the Studio will appear within the Zune software on the Device > Videos or Device >
Pictures page. (If you don’t have a plan that includes the Studio, then all the photos and videos
on your phone will appear on these Zune pages.) Drag the items you want to download to the
computer icon in the lower-left of the page. These photos and videos will then be part of your
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Zune Collection and will be stored on your computer in the location specified in the Zune
software Settings > Software page.
To jump to the Studio and see the photos and videos that have already synced, click the Studio
members link at the bottom of the Zune software Video or Pictures page. From there you can
open the item. Click More > Download to save it to a location on your computer.
6 When finished, disconnect your phone from your computer.
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BROWSER
ABOUT THE BROWSER
How do I open a webpage?
Open the Browser and start typing the web address. You can either type the top-level domain at the
end of the address (e.g., .com, .net, .org), or tap the appropriate auto-complete option.
If you auto-complete, you’ll be taken to the webpage immediately. Otherwise, tap the arrow to the
right of the address, or press the ENTER key to open the webpage.
How do I search for a webpage?
Type your search terms in the address bar, then tap the magnifying glass
terms.
to the right of your search
Can I search a webpage for a specific word or phrase?
No, you can’t search for text within a webpage.
Can I save some pages as favorites?
You can save 50 pages as favorites. To favorite a webpage:
1 On an open webpage, tap the address bar.
2 The address bar will shift down slightly to show the website’s title and the favorites star
3 Tap the star to show the Favorites menu.
.
4 Tap Add to favorites.
All your favorite (bookmarked) pages are stored in the Favorites pane above the address bar.
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Can I zoom in/out of a webpage?
Yes. On websites not specifically designed for mobile phones, double tap the page to zoom in; double
tap again to return to original size. On any webpage, zoom in/out continuously by pinching out/in
with your thumb and forefinger. Read more below in “What should happen when I double tap on a
What should happen when I double tap on a webpage?
It depends on the page and where you double tap.
On websites not specifically designed for mobile phones, double tap to zoom in; double tap again to
zoom out.
If you’re zoomed in on the page or if the page is a mobile site, double tap the following to take the
corresponding action:
Double tap this:
To make this happen:
Zooms into that section.
Zooms out of that section.
Plain text in a specific section
Plain text that is not a specific
section
Image
Link
Shows a context menu with the option to save the image.
Shows a context menu with options to:
• View the destination URL.
• Go to the page.
Image that is also a link
Shows a context menu with options to:
• View the destination URL.
• Save the image.
• Go to the page.
tel: link
Shows a context menu with options to:
• Call the number.
• Send a text message to the number.
• Save the number to contacts.
mailto: link
Opens the Email app > new message screen.
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Can I set a page to use as a home page in the Browser?
No, there is no home webpage setting on the phone.
Can I do online banking or other secure transactions with my phone?
Yes. If a website’s connection is encrypted and the Browser certifies it’s secure, you’ll see “https” and
the padlock icon in the address bar. If you see the open padlock icon
not valid for the site.
, the security certificate is
Can I share webpages or content within a webpage?
Yes, touch and hold the page to capture and “lift” the visible portion of the page (called a “web clip”).
Drag the lifted page content to the Spot. From the Spot, add one or more contacts, then tap Send to
share the webpage.
Note: From the Spot you can Send stories viewed in the Browser via Email or MMS, but you can’t
upload them to social networks.
Can I put a link to a webpage on my Home screen?
Yes, you can “pin” 50 webpages to your App Home screen. Here’s how:
1 With a webpage in view, tap the address bar.
2 The address bar will shift down slightly to show the website’s title and the favorites star
.
3 Tap the star to show the Favorites menu options.
4 Tap Pin to apps. Now a link to this webpage will appear on your Apps Home screen. The webpage’s
title is used as the name of the link and it’s not editable. If there are any feeds on this page, they’ll be
favorited so you’ll see updated stories on the Loop.
5 To remove the link, tap Remove from apps in the Favorites menu.
If someone sends me a link in a message, will it open in the Browser if I tap the link?
Yes, if someone sends you a link to a webpage in an email or text message, all you need to do is tap the
link to open it in the Browser.
Can I have more than one webpage open at a time?
No, you can only have one webpage open at a time. Use the Favorites screen to return to webpages.
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WEBPAGE BROWSE SCREEN
Opening a webpage is very easy. Follow the instructions in “How do I open a webpage?” on page 96.
Once you’re on a webpage, you can:
Zoom
Double tap to zoom in. Double tap again to zoom out. To zoom
in/out continuously, pinch out/in with your thumb and
forefinger.
Pan/scroll
Go back
Slide your finger up/down or left/right to pan within a page. To
pan quickly, slide your finger in the opposite direction that you
want to pan.
To go back one page, tap the back arrow in the address bar.
Continue tapping the arrow to step back through page history.
Stop loading a page
Tap the stop icon .
Pin a page to your Apps screen
Refresh a webpage
Tap the refresh icon in the address bar.
Favorite a webpage
Save an image on a webpage
If you see an image on a webpage that you’d like to save to your
Camera’s Captured screen, zoom in to the webpage, double tap
the image, then from the message box that opens, tap Save
image.
Note: You can save the following image file types to your phone
from webpages: .JPG, .GIF, .PNG, .BMP.
Choose values in drop-down
boxes
1 Double tap the page to zoom in.
2 Tap the selection box; all the items in the box appear in a list.
3 Tap the item(s) you want to select.
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Type in text boxes
1 Double tap the page to zoom in.
2 Tap the text box to open a text entry box at the bottom of the
screen.
Tap to open
text entry
box below.
3 Type your text, then tap outside the text entry box to dismiss
it. Alternatively, after typing the text, you can press the
ENTER key to perform the default text box action (in the
example above, pressing Enter would begin the search).
Follow a link
To follow a link, tap the link. If you’re having trouble tapping it,
zoom in.
If you’d like to know the link’s destination before you navigate,
double tap the link and see the URL in the message box that
opens. To navigate to that destination, tap Open link; to cancel,
tap elsewhere on the webpage.
Note: If you tap a “mailto:” link, the Email app opens. If you tap
a “tel:” link, you will be given the choice to dial, text, or save the
number.
Subscribe/unsubscribe to feeds To subscribe to a feed on a webpage, simply tap the feed’s link.
on a webpage
You can also:
1 Open a webpage with feeds, then tap the address bar.
2 The address bar will shift down slightly to show the website’s
title and the favorites star
.
3 Tap the star to show the Favorites menu.
4 Tap Add to feed or Remove from feed, as appropriate.
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FAVORITE WEBPAGES
To add a webpage to Favorites, read “Can I save some pages as favorites?” on page 96. You are limited
to 50 favorite pages.
To view all your favorite webpages, slide your finger down the webpage browse screen. Your favorites
are stored as thumbnails. While viewing your favorites, you can:
Open a favorite
Tap the thumbnail to open the page in the Browser.
Edit the website name
1 Two-finger tap the favorite you want to rename to enter edit mode.
2 Tap the favorite you want to rename. The page’s name is
highlighted by default.
3 Start typing to replace the current name.
4 Two-finger tap the screen to save and exit edit mode.
Remove from favorites
Share a favorite
1 Two-finger tap the Favorites area of the screen to enter edit mode.
2 Tap the X on the page. The page is removed from your Favorites.
3 Repeat with other favorite pages if you want.
4 When finished, two-finger tap again to exit edit mode.
1 Touch and hold the favorite webpage you want to share.
2 When the favorite “lifts”, you can drag it to the Spot.
3 Add one or more contacts, then tap Send to share via Email or
MMS. You can’t upload webpage content to social networks.
SEARCH
The web address bar doubles as a web search box. If you type a protocol identifier (e.g., “www”, “http”,
“https”) at the beginning of your entry, or if you close your entry with a “.com”, “.net”, or other website
top-level domain, then the address bar will send you to that website. Otherwise, the address bar treats
your typed entry as a search string and will search the web. As you type in the address bar your
browser history is searched. Sites that you’ve been to recently and that match what you’ve typed will
display below the bar for easy selection.
Once you’ve typed a search string, tap the magnifying glass
your search.
or press the ENTER key to launch
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BROWSER SETTINGS
To reach the Browser Settings screen:
1 Go to the Apps screen.
2 Tap Settings, then slide your finger left to see the App Setup screen.
3 Tap Browser to open the Browser Settings screen.
From the Browser Settings screen you can:
Control security settings You can control the following security settings:
• Temporary files are stored on your phone for faster viewing. To delete
all temporary files, tap Delete temporary files.
• Cookies retain webpage preferences and other user data. To delete all
cookies, tap Delete cookies.
• History saves the last 100 pages you’ve visited over the past 20 days. To
delete your history, tap Delete history.
Allow cookies
To allow cookies, turn this setting on.
Enable JavaScript
To enable JavaScript, turn this setting on.
Choose your browsing Choose how you want webpages to display on your phone:
experience
• Optimized - If available, the mobile version of the page will display.
• Desktop - The full, desktop layout of the page will display.
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MUSIC & MORE
ABOUT MUSIC & MORE
What can I do in the Music & More app?
From the Music & More top-level screen, you can play music, podcasts, and videos that you’ve
downloaded to your phone using the Zune software on your computer. You can also listen to (stream)
music and download music directly to your phone using the Zune Pass catalog, and listen to FM radio
stations.
Go to Apps > Music & More to see the top-level menus. Toggle between the Quickplay menu on the
left and the main navigation menu on the right by tapping left or right:
Tap to view the
Quickplay menu.
Tap to view
the main menu.
Here’s what each menu contains:
• Quickplay - Use the Quickplay menu to control the song or video now playing and to scroll
through the songs or videos you’ve played. To focus on the main navigation menu, tap it on the
right.
• Music - Browse music on your phone using these categories: artists, playlists, songs, genres,
albums.
• Videos - Browse videos you’ve synced from Zune using these categories: TV shows, music videos,
movies, other, and all videos.
• Radio - Listen to FM radio stations.
• Podcasts - Listen to audio and video podcasts that you’ve subscribed to from your computer.
• Settings - Set music and radio preferences, plus find out how much storage space you’re using for
music and videos on your phone.
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How can I copy media from my computer to my phone?
Can I purchase songs and ringtones for my phone?
You can download music from the Zune Pass catalog on your phone using the Music & More app.
However, to use the catalog, you first need to get a Zune Pass, sign up for a Zune account, and link
your phone to your Zune account. You can take advantage of a free 14-day trial Zune Pass, or purchase
on your computer using the Zune Marketplace, then sync the music to your phone.
To purchase ringtones, check your mobile operator’s website. If you are able to purchase ringtones,
they will be delivered to your phone via MMS. To assign these ringtones, go to Apps > Settings >
Global settings > Sound > Melodies on your phone.
What is a Zune Pass and how do I get one?
A Zune Pass is a subscription that lets you stream and download as many songs as you like from Zune
Marketplace on your computer or the Zune Pass catalog on your phone, and listen to them for as long
as you hold your subscription. You can download and keep ten favorite songs each month and play
them even without an active Zune Pass. Note that you must have a Zune Pass to download music from
the Zune Pass catalog in the Music & More app.
To get a Zune Pass, go to www.zune.net/zunepass and follow the links to sign up for a Zune account.
You can get a free 14-day trial pass or purchase a subscription. Here’s more about what you can do
with a Zune Pass:
• Browse and search music in the Zune Pass catalog from your phone and Zune Marketplace from
your computer.
• Stream as much music as you want.
• Download movies offered to rent.
• Download music in two ways:
- Download to rent - Download and play back as many songs as you like as long as you keep your
Zune Pass active.
- Download to own - Download 10 songs/month and keep this music forever (no DRM), even if
your Zune Pass is not active.
• Easily transfer songs back to your computer via USB cable and Zune software.
Zune Pass system requirements Zune Pass also requires Zune software and a computer running
Microsoft Windows 7 (any edition), Windows Vista (any edition), Windows XP with Service Pack 2
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(Home, Professional, Tablet PC, or Media Center Edition 2005 with Rollup Update 2), or Mac OS X
with Boot Camp running those Windows operating systems. Zune software won't work on versions of
Windows earlier than Windows XP SP2, any 64-bit version of Windows XP, or any version of
Windows Server. Internet access (high speed recommended, internet service fees may apply), and
200 MB free hard drive space also required. See www.zune.net for complete Zune system
requirements.
Note: The MAC OS X sync software for KIN does not provide Zune Pass or Zune Marketplace
capabilities. Zune software (running on particular versions of Windows) is required for Zune content.
See www.zune.net for Zune system requirements.
How will I know when I have a phone call if I’m listening to music?
Your music, video, podcast, or radio sound will pause when you receive an incoming call. The media
will resume playing when you end the call.
Can I share songs or videos by dragging them into the Spot?
No, you can’t share songs, podcasts, or videos from the Music & More app. When you’re in this app,
you won’t see the Spot at the bottom of the screen.
SYNC MEDIA FROM YOUR COMPUTER
Add music, videos, and photos on your computer to your phone by using the Zune software on your
PC or Macintosh computer. If you want to browse and download music from the Zune Pass catalog on
your phone, you’ll need to get a Zune Pass and a Zune account. If you just want to import songs from
your own CDs, you can use the Zune software to sync the music with your phone without getting a
Zune Pass.
Account setup
1 If you want to sync content you already own, install the Zune software on your computer by going
to www.zune.net/setup.
2 If you also want to add to your collection from the Zune Marketplace, launch the Zune software on
your computer and sign up for a Zune account (you can use your KIN account email address).
3 If you want to download/stream content from the Zune Marketplace on your phone, purchase a
Zune Pass subscription or take advantage of the free 14-day trial Zune Pass.
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Sync with phone
Once you have installed the Zune software and set up your account, follow these steps to sync your
phone with your collection:
1 Connect your phone to your computer via USB.
2 Open the Zune software if it doesn’t open automatically. The first time you do this you’ll be
prompted to name your phone, specify sync preferences, then link your phone to your Zune
account (if you have one).
3 Once you’re set up, if you’ve selected to sync automatically, syncing will begin. Otherwise, drag the
items you want to sync from your Collection to the device icon in the lower-left, or right-click the
device icon and select Start sync.
4 When you’ve finished syncing, safely unmount your phone from your computer by unlocking your
phone’s screen.
5 Disconnect the USB cable from your phone and computer.
Repeat these steps whenever you want to update the contents of your phone.
MEDIA PLAYER
All the music, videos, and podcasts you’ve added to the Zune software on your computer and set to
sync to your phone will display in the Music & More app. Note that while using Music & More, your
phone will display in portrait orientation only, except when searching. (Read more in “Screen
Find a song, video, or podcast
To find music or a video to play, go to Apps > Music & More and tap either Music, Video, or
Podcasts. You can then choose a subcategory:
• Music - Playlists, Songs, Genres, Albums, Artists
• Videos - All, TV, Movies, Music (videos)
• Podcasts - Video, Audio
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Here are some tips about navigating:
Navigate song list 1 Tap Music > Songs to view your list of songs.
2 If you have more than one song, they are organized alphabetically. You
can jump to songs starting with a particular letter:
• Tap a letter heading
to open the on-screen letter selector.
• Tap the letter you want to jump to.
• The list moves to the songs beginning with that letter.
View music artist info 1 Tap Music > Artists to view your list of artists.
2 Tap an artist to open the list of albums by this artist. Slide your finger left
or right to view more info: songs, pictures, bio, or related artists.
View item details
1 Navigate to a song, video, artist, album, podcast, or other category.
2 Tap the item’s name to open the item details screen.
3 From this screen you can view information about the item, start playing
the item, add it to the Now Playing playlist, or delete it.
Tap to add to
Now Playing.
Tap to
delete item.
Tap to
begin play.
Play an item
1 Once you’ve navigated to the item you want to play, tap the artwork to begin play immediately.
2 Alternatively, open the item details screen by tapping the item’s name, then tap
.
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Playlists
Your phone has a default playlist called “Now Playing”. You can’t create new playlists on your phone,
but you can sync playlists that you’ve created using the Zune software on your computer.
Add/remove songs
from Now Playing
1 Once you’ve navigated to the item you want to play, tap the name to open
the item details screen.
2 Tap
3 To remove all songs from Now Playing, go to Music > Playlists > Now
Playing, then tap
Edit playlist synced • To remove all songs from your playlist, go to Music > Playlists > <your
to save the song to the Now Playing playlist.
.
from computer
playlist name>, then tap
• To add all songs in your playlist to Now Playing, go to Music > Playlists
> <your playlist name>, then tap
.
.
Start playing a playlist
Go to Music > Playlists > <your playlist name>, then tap
.
Now Playing screens
Music and podcasts Now Playing screen
Once you’ve starting playing music or a podcast, you’ll automatically go to the Now Playing screen.
There are two sets of controls you can use on this screen. By default you’ll see the shuffle, repeat, and
rating controls.
Tap the artwork to open the volume, pause, play, forward, and back controls.
Tap title to open
item details.
Tap artwork
to open
more controls.
Press the BACK button to hide
the controls overlay.
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From the Now Playing screen you can:
Pause/resume song play
Go back in song play
Tap
to pause play; tap
to resume play.
Tap once to go to the beginning of the song; tap
previous song in the playlist.
again to go to
Fast forward in song
Go to next song
Rewind song
Touch and hold
Tap to advance to the next song in the playlist.
Touch and hold to rewind through a song.
Press to raise or to lower the volume.
Tap the icon to toggle through not rated , positive rating , negative
to fast forward through a song.
Change volume
Rate song
rating
.
Shuffle songs
Repeat songs
Tap
to toggle shuffle on and off.
to toggle through repeat modes:
Tap
• Don’t repeat
• Repeat current song
• Repeat all songs
Video Now Playing screen
Once you tap the video artwork, the video will start playing. Tap the screen again to open the volume,
pause, play, forward, back, and resize controls.
Tap screen
to open
controls.
Press the BACK
button to hide
controls overlay.
From the video Now Playing screen you can:
Fast forward video
Touch and hold
to fast forward through a video. Tap to skip forward.
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Rewind video
Resize
Touch and hold
to rewind a video. Tap to skip back.
Tap to toggle between full-screen and regular views.
Go to specific spot in
video
Slide your finger along the progress bar to go to a specific place in the
video.
Change volume
Dismiss controls
Press to raise or to lower the volume.
Tap the BACK button to dismiss the controls overlay.
FM radio Now Playing screen
Read about the FM Now Playing screen in “FM radio screen” on page 111.
Control media play
Even if you are not in the Music & More app while a song, podcast, or FM radio station is playing, you
can control play by pressing one of the VOLUME buttons. (See the location of the VOLUME buttons
While in the Music & More app, press one of the VOLUME buttons to open the media controls
overlay. The controls will auto-dismiss after a few seconds, but you can always dismiss them manually
by pressing the BACK button.
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Delete an item
To delete music or videos:
1 Tap Music > Songs or Video and keep tapping until you navigate to the item you want to delete.
2 Tap the item’s title (not the art) to open the item’s detail screen.
3 Tap
to delete the item from your phone. You’ll be asked to confirm.
FM RADIO SCREEN
Tap Radio from the Music & More top-level screen to go to the FM radio screen.
Note: You must use wired headphones to listen to the FM radio because the wire acts as the antenna.
Like the other Now Playing screens, there are two sets of controls. To toggle between them, tap the
screen.
Tap screen
to toggle
controls.
Press the BACK
button to hide
controls overlay.
From the FM radio screen you can:
Find a station
Slide your finger along the tuner bar to tune in to a station
quickly. To scan for stations, read below.
Seek stations
Tap to scan to the stations lower on the dial; tap to scan
to the stations higher on the dial.
You can set whether the scan will stop at any station, or just
stations you have preset. Read more in “Radio settings” on
Add a station to presets
Tap
Tap
Tap
to add a station to the preset list.
Remove a station from presets
View your saved stations
to remove it from the preset list.
to view a list of all the stations on the preset list.
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Pause/resume song play
Tap
to pause play; tap
to resume play.
Add currently-playing song to cart If the song playing is available in the Zune Pass catalog and if
the station playing the song transmits RDS (Radio Data
System) program information, you can tap to add the song
to your cart for downloading in the Zune Pass catalog.
Note: You must have a Zune Pass to download music. Read
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LISTEN TO MEDIA WITH HEADSET, HEADPHONES, OR BLUETOOTH DEVICE
You can listen to music, videos, podcasts, or the FM radio using the one-button headset that came in
the box. You can also use a three-button premium headset, stereo headphones, or a Bluetooth device
(all available for purchase separately). Refer to “Headset jack” on page 11 to locate the headset jack on
your phone.
Note: The headset/headphone cable serves as an antenna, so you must have a headset or headphone
plugged in to your phone when using the FM radio.
One-button headset
If you use the headset that came in the box, which has an inline
microphone and one control button, use the button to control play as
follows:
• One press – Play/pause.
• Two presses – Go to next song, FM station, or podcast episode; skip
forward in video.
• Three presses – Go to previous song, FM station, or podcast episode;
skip back in video.
Three-button premium • The middle button controls play just like the single button on a one-
headset
button headset (see above).
• Up/down buttons control volume, the same as the volume buttons on
the phone.
Bluetooth headset
Headphones
Once you pair with a Bluetooth stereo headset (read how in “Connect to a
Bluetooth device” on page 32) and start playing music, the sound will
automatically be routed to your headset.
You can use standard stereo headphones to listen to music.
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ZUNE PASS CATALOG
Before you can see anything in the Zune Pass catalog, you must get a Zune Pass and sign up for a Zune
account using the Zune software on your computer. The first time you connect your phone you’ll be
prompted to link your phone with your Zune account. Read “Sync media from your computer” on
Once you have your Zune Pass and have set up your account, you can do the following from your
phone:
Browse for music and
add to cart
You can only search for music within the Zune Pass catalog (not videos
or podcasts). To search for music, do the following:
1 From the Music & More top-level menu, tap Zune Pass, then tap
Search. Open your keyboard and start typing. Search results will
always display in landscape orientation.
2 If you tap Music instead of Search, New releases are shown by
default. You can also browse by tapping Top albums or Top songs.
3 Tap a genre from the list and continue tapping until you find an album
or song you want to download. You can listen to (stream) a song by
tapping
.
4 Tap
to add an item to your cart.
Tip: To search for an artist or album or song by name, open your
keyboard and start typing.
Download items from
your cart
To download the items in your cart, do the following:
1 From the Music & More > Zune Pass catalog screen, tap Cart.
2 All the items that you’ve added to your cart from the phone appear in
a list.
3 You can choose to Download all items in your cart, or Clear your
cart.
4 You’ll receive a confirmation; tap either Download or Cancel.
5 If you tapped Download, you’ll be able to see the download progress
on the screen.
6 Once your items have downloaded, they’ll be available for play in your
collection.
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Stream music
With a Zune Pass, you can stream an unlimited number of songs. Follow
a song you want to listen to, tap
.
Browse artist
discography
To get more songs from an artist, go to Artists > Artist name > Songs,
scroll down to Zune Pass catalog top songs, tap the down arrows (if
necessary) to show more songs by this artist that you can download
using your Zune Pass. Tap a song to download it using your pass.
SETTINGS
Control the following from the Music & More > Settings screen:
Music settings
• Equalizer - Choose from None, Acoustic, Classical, Electronic, Hip
Hop, Jazz, Pop, or Rock.
• Artists - Choose whether to search for artists by Album only or by
Song and album.
Radio settings
• Region - Choose your current location from North America, Europe,
or Japan to set the correct frequency band. Remember to change this
setting if you travel to a different region.
• Seek mode - When you scan forward or back for stations, you can
choose seek to stop at the next station, even if you don’t receive the
station very well, or presets to stop at just those stations that you’ve
saved.
Storage
From the Storage screen you can view:
• How many songs, pictures, and videos you’ve copied to your phone.
(Video podcasts are counted but not audio podcasts.)
• How much space you’ve used.
• How much space is still free.
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ALARM
ABOUT ALARM
How many alarms can I set?
You can create up to 10 alarms.
If I set an alarm, can I save it even though I don’t want it to go off?
Yes. All you have to do is turn off the alarm. It will remain in your list. Alarms that are off are listed
below alarms that are on. Read more in “Turn an alarm on and off” on page 118.
Can I set an alarm to go off on certain days?
Yes. The days your alarm goes off are determined by the frequency you select. Choices range from Just
Can I customize the alarm sound?
Yes, you can select from all the sounds available on your phone. Read more in “Create an alarm” on
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Does my phone display an indicator when I have an alarm set?
Yes, if you tap the Dashboard, you’ll see the alarm indicator next to the time. You can tap the indicator
to open the Alarms screen.
Alarm indicator
How long does snooze last?
If you tap Snooze on the alarm notification, the alarm will sound again after 10 minutes.
What happens if I’m on a call when the alarm sounds?
Your call will not be interrupted, but you’ll receive a visual notification on the screen. If a call comes
in while an alarm is sounding, then the alarm sound will stop, but the notification on your screen will
remain.
What happens if I have my screen locked when an alarm goes off?
If your screen is locked, the alarm notification will appear over the lock screen background.
• To dismiss the alarm and keep the screen locked, peel back the screen.
• To dismiss the alarm and unlock the screen, open the keyboard.
• To snooze the alarm and keep the screen locked, tap Snooze or press the BACK button.
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What happens if I have a headset attached to the phone and am listening to music when an alarm
goes off?
The alarm will sound through your headset.
What happens if I ignore an alarm when it goes off?
If you don’t Dismiss or Snooze the alarm, it will automatically snooze after five minutes. If you
continue to ignore the alarm, it will automatically dismiss after three hours.
When I’m traveling I set my phone time manually. Is the alarm time based on the network time
or my phone’s time?
The alarm will always look at the phone’s time, not the network time.
Can I add a description to my alarm?
Yes, you can add a note, which will appear as part of the notification and in the Alarm list. A note can
be up to 64 characters (approximately 2 lines).
CREATE AN ALARM
1 Go to the Apps screen, then tap Alarm.
2 The first time you open Alarm, you won’t see any alarms listed. Tap New.
3 On the New Alarm screen:
• Set the time by tapping the time selectors.
• Tap Frequency to open the frequency selector and choose from the list.
• Tap Sound to open the sound selector and choose a sound. Sounds specifically designed for the
Alarm app are listed in the Alarm category.
• Tap the text box and type a note (64 characters or less, which is about 2 lines).
4 Tap Done to set the alarm and return to the Alarms screen.
5 Your alarm is automatically set to on.
TURN AN ALARM ON AND OFF
1 Go to the Apps screen, then tap Alarm.
2 Find the alarm you want to turn on/off from the list and tap it.
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3 The alarm switches from on to off, or vice versa, depending on its previous setting.
CHANGE AN ALARM’S SETTINGS
1 Go to the Apps screen, then tap Alarm.
2 Tap Edit.
3 From the list, tap the alarm you want to edit to open it for editing.
4 On the Edit Alarm screen, tap any of the settings (time, frequency, sound, note) to make
adjustments.
5 When you’re finished, tap Done.
DELETE AN ALARM
1 Go to the Apps screen, then tap Alarm.
2 Tap Edit.
3 Find the alarm you want to delete and tap the X to the right of the alarm. Your alarm is deleted
without confirmation.
4 Tap Done to return to your list of alarms.
ALARM NOTIFICATIONS
When your alarm goes off, a notification will appear on your phone, no matter what you’re doing. You
will be able to either Dismiss the alarm or Snooze it. (Snooze is 10 minutes.) If you press the BACK
button with the notification showing, the alarm will snooze.
Here are some situations you may be in and how the alarm will behave:
You’re on a phone call when The alarm won’t sound (don’t want to interrupt your call), but you’ll
the alarm goes off
see the notification on the screen, where you can dismiss or snooze
it.
The alarm goes off as you’re If the alarm is sounding, it will stop once the call comes in. The
receiving an incoming call notification will remain so you can act on it.
Your headset is plugged in The alarm will sound through the headset and the visual notification
when the alarm goes off.
will appear on the screen, where you can dismiss or snooze it.
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You ignore the alarm
notification
If you ignore the alarm for 5 minutes, the alarm will automatically
snooze (for 10 minutes). If you keep ignoring the alarm, after 3
hours of sounding for 5 minutes and snoozing for 10 minutes, the
alarm will dismiss.
Your screen is locked when The notification will appear on the lock screen, where you can tap
the alarm goes off Snooze, or peel back the lock screen to dismiss the alarm.
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SAFETY, REGULATORY, AND LEGAL INFORMATION
HANDLING AND SAFETY PRECAUTIONS
Your phone is a mobile device that may break if dropped, subjected to severe shock, or exposed to
water. Please handle the device carefully and read the precautions listed below. These precautions
provide essential information for the safe handling of the product and for the protection of the users
and others from possible harm.
During a call, the sound level on your device may vary, depending on how you are routing the sound.
Keep the volume at a moderate level to prevent damage to your hearing, and be careful not to switch
accidentally to speakerphone while the phone is against your ear.
Battery handling
• Your device uses a removable lithium-ion battery. Lithium-ion batteries are recyclable. Never
dispose of the battery or the unit by incineration or ordinary waste.
• Always turn off your device before removing the battery.
• Never attempt to disassemble or modify the battery.
• Never touch any fluid that may leak from the removable battery, because doing so may result in
injury to the skin or eyes.
• Never drop your device or subject it to severe shock. This may cause the removable battery to leak,
ignite, and/or rupture.
• Always immediately remove your device from the vicinity of any open flame in the event the built-
in battery leaks or emits an unusual odor.
Device handling and use
• Never attempt to disassemble, repair, or modify your device. Such action may result in bodily
injury, or damage to the unit or other property.
• Never touch liquid that might leak from a broken liquid crystal display (LCD), because doing so
may cause a skin rash.
• Keep the volume at a moderate level to avoid damage to your hearing.
• Never dispose of your device with ordinary waste.
• Never allow infants, small children, or animals within reach of your device.
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• Switch off your device or put your device in “airplane mode” when in an aircraft. The use of the
device in an aircraft may be dangerous to the operation of the aircraft, may disrupt the cellular
network, and is illegal. Failure to observe this instruction may lead to suspension or denial of
cellular telephone services to the offender, or legal action, or both.
• Check with your doctor if you have a pacemaker or hearing aid to make sure you can safely use the
device’s cellular and Bluetooth radio frequencies.
• Your phone contains magnets, which may cause damage to credit cards, magnetic ID cards, and
other magnetically encoded materials. Do not place these or other items that are sensitive to
magnetic fields near the mobile device. For example, do not place your phone in the same pocket as
your credit card or hotel key.
• Never attempt to dry the device using a microwave oven.
• Using this device for long periods of time (e.g., messaging and browsing) may cause the device and
the battery charger to get warm. If you feel the device or the battery charger is too warm, avoid
sustained contact with exposed skin otherwise this might cause discomfort, or eventually a burn.
• Certain locations (e.g., hospitals) may restrict the use of any device that emits low-level RF energy.
Always comply with posted prohibitions of the use of RF-emitting devices.
• Do not use the device when at a refueling station.
• Turn your phone off where posted notices so require and observe restrictions on the use of radio
equipment in fuel depots, chemical plants, or where blasting operations are in progress.
• Never allow any metallic objects (e.g., staples, paper clips) to become inserted into your device, as
this could result in the generation of excess heat or fire.
• Never use or store your device in the following locations:
- Anywhere it may be exposed to water (e.g., bathroom, sauna)
- Conditions of high humidity (e.g., rain or fog)
- Conditions of extreme high temperatures (e.g., near fire, in a sealed car)
- In direct sunlight
- Locations or sites subject to strong vibration
• Using this device for long periods of time (e.g., messaging and browsing) may harm your hands or
eyes. For your health and safety, take a 10-15 minute break every hour.
• Use your device in areas with an ambient temperature range of 0ºC to 40ºC (32ºF to 104ºF), with
humidity of 30% to 80%.
• RF signals may affect improperly installed or inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also
consult the manufacturer of any equipment that has been added to your vehicle.
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• Do not use chemicals (such as alcohol, benzene, thinners, etc.) or detergents to clean your phone.
There is a risk of this causing fire.
• Do not paint your phone or modify the housing.
• Do not immerse your phone in water.
• Do not use unauthorized accessories.
• Do not disassemble the phone or its accessories. If service or repair is required, return unit to an
authorized service center. If unit is disassembled, the risk of electric shock or fire may result.
• Do not aim your camera at the sun. The sunlight may cause damage to the sensor.
• Do not use your camera’s flash close to a person’s eyes. This may cause the person to lose eyesight
temporarily and result in an accident.
Battery charger handling
• The device is intended for use when supplied with power from the USB power adapter and multi-
function micro-USB cable included in the box with your device, or via the included multi-function
micro-USB cable to an approved USB host. Other usage will invalidate any approval given to this
device and may be dangerous.
• Charge the device within the temperature range of 5 to 35 degrees Celsius, or 41 to 95 degrees
Fahrenheit, for the fastest charging time.
• Never place the USB power adapter on any surface that can be marred by exposure to heat; always
place the USB power adapter on a heat-insulating surface.
• Never use a USB power adapter or multi-function micro-USB cable that has received a sharp blow,
been dropped, thrown from a speeding vehicle, or is otherwise damaged; doing so may damage
your device.
• Never place the USB power adapter or micro-USB cable adjacent to any heat source.
• Never leave the USB power adapter or micro-USB cable close to an open container of liquids.
• Never use a worn or damaged USB power adapter or micro-USB cable or plug, or a worn or
damaged extension cord or plug.
• When traveling abroad, never plug the USB power adapter into a power source that does not
correspond to both the voltage and frequency specified on the USB power adapter.
• Always confirm that the USB power adapter plug has been fully inserted into the receptacle to
ensure a secure electrical connection.
• In the event of any unusual odor or smoke, always immediately disconnect the USB power adapter
from the device and the power outlet, then power off the device.
• It is normal for the USB power adapter to become warm when charging. Disconnect the USB
power adapter from the outlet when not in use.
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• Never attempt to disassemble or repair a USB power adapter or multi-function micro-USB cable,
because doing so exposes you to electric shock.
Device handling in potentially explosive atmospheres
Turn your phone off when in any area with a potentially explosive atmosphere and obey all signs and
instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even
death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains
chemicals or articles, such as grain, dust, or metal powders; and any other area where you would
normally be advised to turn off your vehicle’s engine.
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in
areas posted “Turn off two-way radio”. Obey all signs and instructions.
Guidelines for persons with pacemakers and implantable medical devices
• Contact your physician before using this phone if you have a pacemaker or implantable medical
device.
• Always keep the phone more than six inches from their pacemaker or device.
• Do not carry the phone in a breast pocket.
• You should use the ear opposite the device to minimize the potential for interference.
• If you have any reason to suspect that interference is taking place, turn your phone off immediately
and consult your physician.
• The Health Industry Manufacturers Association recommends that a minimum separation of six
(6”) inches (15.24 centimeters) be maintained between the phone and a medical device to avoid
potential interference. These recommendations are consistent with the independent research by
and recommendations of wireless technology research.
CAUTION
SAVE THESE IMPORTANT SAFETY INSTRUCTIONS.
DANGER! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE
INSTRUCTIONS.
FOR CONNECTION TO A POWER SUPPLY NOT IN THE UNITED STATES, USE AN
ATTACHMENT PLUG ADAPTER OF THE PROPER CONFIGURATION FOR THE POWER
OUTLET.
! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
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BATTERY DISPOSAL THIS PRODUCT CONTAINS A LITHIUM-ION BATTERY. THIS
BATTERY MUST BE DISPOSED OF PROPERLY. CONTACT LOCAL AGENCIES FOR
INFORMATION ON RECYCLING AND DISPOSAL OPTIONS IN YOUR AREA OR RBRC
RECYCLING GUIDELINES IN THIS GUIDE.
Driving safety
Talking on the phone while driving is extremely dangerous and is illegal in many states. Remember,
safety comes first. Check the laws and regulations regarding the use of hand-held phones in the areas
where you drive.
It is advised that the device not be used by a driver while the vehicle is moving, except in an
emergency. If you must use your phone while driving, please:
• Give full attention to driving. Driving safely is your first responsibility.
• Use a fixed, neck-slung or clipped-on microphone, Bluetooth headset, or other hands-free method.
• Use one-touch, speed dialing, and auto-answer modes.
• Pull off the road and park before making or answering a call.
• An air bag inflates with great force. Do not place objects, including either installed or portable
wireless equipment, in the area over the air bag or in the air bag deployment area.
• If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could
result.
! WARNING: Failure to follow these instructions could lead to serious personal injury and possible
property damage.
Additional safety information
Radio frequency emissions
Your wireless device, which contains a radio transmitter and receiver, emits radio frequency energy
during use. The following consumer information addresses commonly asked questions about the
health effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency (“RF”) energy has been
conducted worldwide for many years, and continues. In the United States, the Food and Drug
Administration (“FDA”) and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless devices. The FDA issued a website publication on health issues related to cell
phone usage where it states, “The scientific community at large … believes that the weight of
scientific evidence does not show an association between exposure to radio frequency (RF) from cell
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phones and adverse health outcomes. Still the scientific community does recommend conducting
additional research to address gaps in knowledge. That research is being conducted around the world
and FDA continues to monitor developments in this field.” You can access the FDA website at http://
http://www.fda.gov (under “c” in the subject index, select Cell Phones > Research). You can also
contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA. The FCC issued its own website
publication stating that “[t]here is no scientific evidence that proves that wireless telephone usage
can lead to cancer or other problems, including headaches, dizziness or memory loss.” This
publication is available at http://www.fcc.gov/cgb/cellular.html or through the FCC at (888) 225-
5322 or (888) CALL-FCC. The National Cancer Institute (“NCI”) states that concerns about the
potential health effects of using cellular phones – “and specifically the suggestion that using a cell
phone may increase a person’s risk of developing brain cancer – are not supported by a growing body
of research on the subject.” You can access NCI’s review of the research at http://www.cancer.gov/
ncicancerbulletin/NCI_Cancer_Bulletin_092308/page7.
What does Specific Absorption Rate (SAR) mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency (EPA) and other
agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a
wireless device model is available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR is a measure of the rate
of absorption of RF energy in the body. Tests for SAR are conducted with the wireless device
transmitting at its highest power level in all tested frequency bands. Since 1996, the FCC has required
that the SAR of handheld wireless devices not exceed 1.6 watts per kilogram, averaged over one gram
of tissue. Although the SAR is determined at the highest power level, the actual SAR value of a
wireless device while operating can be less than the reported SAR value. This is because the SAR
value may vary from call to call, depending on factors such as proximity to a cell site, the proximity of
the wireless device to the body while in use, and the use of hands-free devices.
For more information about SARs, see the FCC’s OET Bulletins 56 and 65 at www.fcc.gov/ Bureaus/
Engineering_Technology/Documents/bulletins, www.fcc.gov/oet/ea. You may also wish to contact the
manufacturer of your wireless device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to minimize your RF
exposure. You can, of course, reduce your talk time. You can place more distance between your body
and the source of the RF, as the exposure level drops off dramatically with distance.
The FDA/FCC website states that “[h]ands-free kits can be used with wireless devices for convenience
and comfort. These systems reduce absorption of RF energy in the head because the phone, which is a
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source of the RF emissions, will not be placed against the head. On the other hand, if the phone is
mounted against the waist or other part of the body during use, then that part of the body will absorb
more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements
regardless of whether they are used against the head or against the body. Either configuration should
result in compliance with the safety limit.” Also, if you use your wireless device while in a car, you can
use a wireless device with an antenna on the outside of the vehicle. You should also read and follow
your wireless device manufacturer’s instructions for the safe operation of your wireless device.
Do wireless devices pose any special risks to children?
The FDA website states that “[t]he scientific evidence does not show a danger to any users of cell
phones from RF exposure, including children and teenagers.” The FDA website further states that
“[s]ome groups sponsored by other national governments have advised that children be discouraged
from using cell phones at all. For example, the Stewart Report from the United Kingdom [“UK”] made
such a recommendation in December 2000. In this report a group of independent experts noted that
no evidence exists that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary; it was not based on
scientific evidence that any health hazard exists.” A copy of the UK’s leaflet is available at http://
www.dh.gov.uk (search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11 0RQ,
United Kingdom. Copies of UK’s annual reports on mobile phones and RF are available online at
http://www.iegmp.org.uk and http://www.hpa.org.uk/radiation/ (search “mobile”). Parents who wish
to reduce their children’s RF exposure may choose to restrict their children’s wireless device use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites current as of April 2005).
U.S. Food and Drug Administration
FDA Consumer Magazine, November–December 2000
Telephone: 1-888-INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones > Research.)
American National Standards Institute
1819 L Street, N.W., Suite 600, Washington, D.C. 20036
Telephone: 1-202-293-8020
www.ansi.org
Implantable medical devices
A minimum separation of six (6) inches should be maintained between a wireless phone and an
implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid
potential interference with the device. Persons who have such devices:
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• Should ALWAYS keep the wireless phone more than six (6) inches from their implantable medical
device when the wireless phone is turned ON;
• Should not carry the wireless phone in a breast pocket;
• Should use the ear opposite the implantable medical device to minimize the potential for
interference;
• Should turn the wireless phone OFF immediately if there is any reason to suspect that interference
is taking place.
• Should read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your wireless phone with such a device, consult your health
care provider. For additional information, see http://www.fda.gov (under “c” in the subject index,
select Cell Phones > Interference with Pacemakers and Other Medical Devices).
Caution: Avoid potential hearing loss
Prolonged exposure to loud sounds (including music) is the most common cause of preventable
hearing loss. Some scientific research suggests that using portable audio devices, such as portable
music players and cellular telephones, at high volume settings for long durations, may lead to
permanent noise-induced hearing loss. This includes the use of headphones (including headsets,
earbuds, and Bluetooth® or other wireless devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and
distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing
problems varies. The amount of sound produced by a portable audio device varies depending on the
nature of the sound, the device, the device settings, and the headphones. You should follow some
common sense recommendations when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at which you can hear
adequately.
• When using headphones, turn the volume down if you cannot hear the people speaking near you or
if the person sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable
device in a noisy environment, use noise cancelling headphones to block out background
environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is required before your
hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might
cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound
normal.
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• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear
muffled speech or experience any temporary hearing difficulty after listening to your portable
audio device, discontinue use, and consult your doctor.
You can obtain additional information on this subject from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: [email protected]
Internet: www.audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: [email protected]
Internet: www.nidcd.nih.gov/health/hearing
National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1 800 CDC INFO (1 800 232 4636)
Internet: www.cdc.gov/niosh/topics/noise/default.html
Drive responsibly
When behind the wheel, safe driving is your responsibility and it should always be your first priority.
Scientific research on the subject of wireless phone use and driving has been conducted worldwide
for several years. According to the National Highway Traffic Safety Administration (NHTSA), the
available research indicates that using a wireless phone while driving degrades a driver’s performance,
whether it is a hands-free or hand-held wireless phone. NHTSA advises that the “safest course of
action is to refrain from using a cell phone while driving.” NHTSA’s policy on “Cell Phone Use While
Driving,” as well as Frequently Asked Questions on the subject, are available at www.nhtsa.gov (click
on “Traffic Safety” then on “Drowsy and Distracted Driving”). For your well being and the well being
of those around you, you should consider turning your phone off and allowing calls to go to Voice
Mail while you are driving. If you choose to use your wireless phone while driving, several
jurisdictions have adopted “hands-free” and other restrictions on the use of wireless devices while
driving. It is your responsibility to know and to comply with the law in your area.
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REGULATORY AND COMPLIANCE INFORMATION
FCC notice
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to operate
the equipment. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Exposure to Radio Frequency (RF) signals
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government and Industry Canada of the Canadian Government. These limits
are part of comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety of all persons, regardless of age and health.
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The exposure standard for wireless mobile phones employs a unit of measurement known as the
Specific Absorption Rate, or SAR. Tests for SAR are conducted with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate at multiple power levels so as to use
only the power required to reach the network. In general, the closer you are to a wireless base station
antenna, the lower the power output. Before a phone model is available for sale to the public, it must
be tested and certified to the FCC that it does not exceed the limit established by the government
adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the
ear and worn on the body) as required by the FCC for each model.
The available scientific evidence does not show that any health problems are associated with using
low power wireless devices. There is no proof, however, that these low power wireless devices are
absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the
microwave range while being used. Whereas high levels of RF can produce health effects (by heating
tissue), exposure to low-level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low-level RF exposures have not found any biological effects. Some
studies have suggested that some biological effects might occur, but such findings have not been
confirmed by additional research.
In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The FCC has granted an Equipment Authorization for this
wireless device with all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information for this device is on file with the FCC and can be found under the
Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID APYNAR0066 for
the PB20ZU.
For the PB20ZU, the highest SAR value when tested for use at the ear is 1.29 W/Kg and when worn on
the body, as described in this user guide, is 0.755 W/Kg. (Body-worn measurements differ among
phone models, depending upon available accessories and FCC requirements.) While there may be
differences between the SAR levels of various phones and at various positions, they all meet the
government requirement for safe exposure.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) website at http://www.phonefacts.net
Body-worn operation
This device was tested for typical body-worn operations with the back of the phone kept 2.0 cm from
the body. To maintain compliance with FCC RF exposure requirements, use only belt-clips, holsters,
or similar accessories that maintain a 2.0 cm separation distance between the user’s body and the
back of the phone, including the antenna. The use of belt-clips, holsters and similar accessories
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should not contain metallic components in its assembly. The use of accessories that do not satisfy
these requirements may not comply with FCC RF exposure requirements, and should be avoided.
Emergency calls
Never rely solely upon your wireless phone for essential communications (e.g., medical
emergencies), if it can be avoided, since a wireless phone requires a complex combination of radio
signals, relay stations, and landline networks for its operation. Consequently, emergency calls may
not always be possible under all conditions on all wireless phone systems. Your wireless phone,
however, may sometimes be the only available means of communication at the scene of an accident.
When making an emergency call, always give the recipient all necessary information as accurately as
possible. Never terminate an emergency call until you have received clearance to do so.
FCC enhanced 911 (E911) rules
Background
The Federal Communications Commission (FCC) requires wireless carriers to transmit specific
latitude and longitude location (Automatic Location Identification = ALI) information as well as
“911” calls to Public Safety Answering Points (PSAPs) to identify the location of the caller in case of
emergency.
Generally, the rules require that carriers identify an E911 caller’s location within 50 meters of the
actual location for 67 percent of calls and within 150 meters of the actual location for 95 percent of
calls.
ALI capability
The PB20ZU is an ALI-capable phone equipped with a GPS (Global Positioning System) receiver
supporting a satellite-based GPS ALI-capable network to comply with the FCC’s ALI requirements.
The network compliance with the above FCC requirements is dependent on: (a) the use of digital
technology by the wireless network; (b) GPS satellite signals being able to reach the handset (such
transmissions do not always work indoors, for example); and (c) handset signals reaching wireless
“base stations” (atmospheric and environmental conditions may cause variations in handset receiving
signal strength).
Also the transmission of the ALI information is subject, in part, to system constraints within the
wireless network to which the E911 signal is transmitted and over which Personal Communications
Devices, LLC has no control.
Finally, customers are advised that the PB20ZU ALI capability is to be used for E911 purposes only.
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Hearing aid compatibility with mobile phones
When some mobile phones are used near some hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of interference they
generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist
hearing device users in finding phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing
loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a
rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it
for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/
higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device
manufacturer or hearing health professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to experience interference noise from mobile
phones.
Recycling Information
The RBRC™ Battery Recycling Seal on the Lithium-ion (Li-ion) battery/battery pack indicates
Personal Communications Devices, LLC is voluntarily participating in an industry program to collect
and recycle these battery/battery packs at the end of their useful life, when taken out of service in the
United States or Canada. The RBRC™ program provides a convenient alternative to placing Li-ion
batteries into the trash or municipal waste stream, which is illegal in some areas. Please call 1-800-
822-8837 for information on Li-ion battery recycling in your area. Personal Communications
Devices, LLC involvement in this program is part our commitment to preserving our environment
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and conserving our natural resources. (RBRC™ is a trademark of the Rechargeable Battery Recycling
Corporation.)
Compliance with additional FCC regulations
Never violate any of the following Rules and Regulations of the FCC when using your mobile phone.
Such violations are punishable by fine, imprisonment or both.
• Never use obscene, indecent, or profane language.
• Never use your Cellular Phone to send false distress calls.
• Never wiretap or otherwise intercept a phone call, unless you have first obtained the consent of the
parties participating in the call.
• Never make any anonymous calls to annoy, harass, or molest other people.
• Never charge another account without authorization, to avoid payment for service.
• Never willfully or maliciously interfere with any other radio communications.
• Never refuse to yield the line when informed that it is needed for an emergency call. Also, never
take over a line by stating falsely that it is needed for an emergency.
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LEGAL INFORMATION
KIN terms of service
This KIN Terms of Service (the “Agreement”) between you and Microsoft Corporation (“Microsoft”)
supplements the Microsoft Service Agreement for Windows Live (“Windows Live Agreement”). In
order to use the KIN Service (defined below), you must have a valid Windows Live ID and have
agreed to the Windows Live Agreement.
Please carefully read this Agreement before you use your wireless device (“Device”). Your use of the
Device or the data services for the Device (“KIN Service”) shall constitute your binding acceptance
of all of the terms and conditions of this Agreement and the Windows Live Agreement. This
Agreement and the Windows Live Agreement govern your use of the KIN Service and any other
services offered in conjunction with the KIN Service. Any references in the Windows Live Agreement
to ‘software’ or ‘service(s)’ shall include the KIN Software and KIN Service. You may be prompted to
accept additional contract terms that govern your installation and use of other software or services
offered as a part of the KIN Service. If any terms of this Agreement conflict with the terms of any
other contract for use of other software or services offered with the KIN Service, the terms of this
Agreement shall apply. Microsoft reserves the right to change or modify any of the terms and
conditions contained in this Agreement or any policy referenced herein at any time and in its sole
discretion. You may access this Agreement at http://www.KIN.com/footer/en-us/tos.aspx. If the
Agreement is changed, we will post the new terms to such webpage. Any changes or modifications
will be effective upon posting, and your continued use of the KIN Service or KIN Software (defined
below) after the posting of such changes shall constitute your binding acceptance of the Agreement as
revised.
1. KIN Software
1.1. Definition
“KIN Software” means any software, in executable code form, owned by Microsoft (or software
owned by third parties which Microsoft has the right to distribute or sublicense) and either pre-
loaded on the Device at the time of manufacture or otherwise furnished to you by Microsoft in its sole
discretion. “KIN Software” includes the KIN operating system and applications, including any and all
updates to the same.
1.2. License Grant
Microsoft grants you the right to utilize KIN Software solely in connection with your authorized use
of the Device.
1.3. Third-Party Software
You understand and agree that in addition to the KIN Software, the Device may contain certain third-
party software (“Third-Party Software”), the use of which may be subject to separate license
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agreements containing additional terms and conditions. Any such license agreements will be
provided to you separately. You hereby agree to comply with all such additional terms and conditions
in your use of the Third-Party Software.
2. Ownership
The KIN Software is licensed to you, not sold. Microsoft and its licensors retain exclusive ownership
of all proprietary rights, including all patent, copyright, trade secret, trademark and other intellectual
property rights worldwide, in and to the KIN Service and the KIN Software (including any
corrections, bug fixes, enhancements, updates or other modifications thereto). There are no implied
licenses under this Agreement, and all rights not expressly granted are hereby reserved.
3. Windows Live ID
You understand and agree that your Windows Live ID and password (“Credentials”) will
automatically be saved and stored on the Device. Such Credentials will reside in encrypted form in
Device memory and will be used to establish a connection between the KIN Device and the KIN
Service. You are responsible for maintaining the confidentiality of your Credentials, and are fully
responsible for all activities that occur using your Credentials. You agree to immediately notify your
mobile operator of any unauthorized use of your Credentials or any other breach of security.
4. Mobile Operator
You may incur charges related to voice, Internet access and data transfer per the terms of the data
service plan and any other agreements you have with your mobile operator related to your Device.
Your mobile operator may have specific terms and conditions, terms of use, and privacy policies. Your
mobile operator customer agreement terms and conditions and certain other identified terms govern
your use of such products and services. The terms and conditions contained in those agreements are
binding between you and your mobile operator.
5. Third-Party Content and Services
In the course of using the KIN Service, you may download to the Device content that is provided by
third parties and/or access services and websites provided by third parties, including third-party
websites accessible through links from the KIN Service. Microsoft is not responsible for the content,
products, materials, or practices (including privacy practices) of any such websites or third-parties.
You understand that by using the KIN Service you may be exposed to third-party websites or content
that you find offensive, indecent or otherwise objectionable. Microsoft makes no warranty,
representation, endorsement, or guarantee regarding, and accepts no responsibility for, the quality,
content, nature or reliability of third-party websites (including websites accessible by hyperlink from
the KIN Service) or third party products or services accessible via the KIN Service. Microsoft provides
links to third-party websites for your convenience only and Microsoft does not control such websites.
Microsoft's inclusion of links to third party websites or access to third party products does not imply
any endorsement of the third parties or their products and services. It is your responsibility to review
the privacy policies and terms of use that apply to third party websites you visit or to third party
TWO User Guide - R1.0 - April 21, 2010
136
content and services you access or subscribe. In no event will Microsoft be liable to you in connection
with any websites, content, products, services, materials, or practices of a third party.
6. Consent for Internet-Based Services
Microsoft provides Internet-based services with the KIN Service. It may change or cancel them at any
time. Certain features of the KIN Device and KIN Service connect to Microsoft or service provider
computer systems over the Internet. In some cases, you will not receive a separate notice when they
connect. BY USING THESE FEATURES, YOU CONSENT TO THE TRANSMISSION OF THE
INFORMATION DESCRIBED BELOW.
6.1 Computer Information
Features that access the Internet will send to the appropriate systems computer information, such as
your Internet protocol address, each time the features access the Internet.
6.2 Automatic Update Feature
Each time you use the KIN Service, the KIN Device checks with the KIN Service for a newer version
of the KIN Software. If found, the newer version automatically downloads and installs on your
Device. You can always prevent the automatic download and installation of KIN Software updates by
going to Settings > Global Settings > Updates and selecting “off”. During installation of updates, you
will not be able to use the KIN Service. In certain cases, you will not be able to use certain features of
the KIN Service without first installing the KIN Software update.
6.3 Uploading and Downloading of Information
You hereby acknowledge and agree that (a) KIN Software, data and other information may be
downloaded from Microsoft to your Device and requests for information may be uploaded from your
Device to Microsoft on a regular basis; (b) Microsoft makes no guarantee of, and is not responsible
for, the accuracy or completeness of any downloaded information; and (c) the KIN Service may be
inoperable from time-to-time and Microsoft shall incur no liability for such inoperability.
7. Privacy, Usage Information and Collection of Device Information
You consent to the collection, use and disclosure of your personal information outlined in this section
and in the KIN Privacy Statement.
In order to provide you the KIN Service, and to improve, enhance and diagnose issues with the KIN
Software and the KIN Service, we may collect information about your use of the KIN Software and
the KIN Service. This usage information is used and disclosed as described in the KIN Privacy
Statement.
By using the KIN Service, you agree to the transmission of certain information about your Device
(“Standard Device Information”). Microsoft uses the standard device information to provide you
with the KIN Service, to help improve our products and services, and for statistical analysis. Standard
Device Information typically includes information such as your IP address, operating system version,
browser version, language settings, unique device serial numbers, device manufacturer, device name,
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model and software version. If a particular feature of the KIN Service sends information to Microsoft,
Standard Device Information will be sent as well.
8. KIN Website
You may access and manage certain information from your account (e.g. photos, contacts) through
the KIN website. The KIN website and the Device are synchronized with the KIN Service.
Accordingly, when you add or delete information using the KIN website, such information will also
be added or deleted on your Device. Your use of the KIN website is subject to the terms and
conditions of this Agreement, the Windows Live Agreement and any other terms and conditions
provided to you separately on the KIN website.
9. Your Content
If you cancel the KIN Service, we may delete your content (e.g. photos, contacts, settings and SMS
history) that is on the Device and backed-up to our servers following receipt of notice from your
mobile operator that you have canceled the KIN Service or if you are inactive for the KIN Service for
an extended period of time.
10. Termination
You agree that Microsoft or its service partners, in their sole discretion, may immediately terminate
your access to the KIN Service (whether directly or through your mobile operator) at any time
without notice and for any reason, including but not limited to, if we discontinue the KIN Service or
if we believe that you have violated any of the terms and conditions of this Agreement, the Windows
Live Agreement or your agreements with your mobile operator. You agree that any termination of
your access to the KIN Service may be effected without prior notice, and acknowledge and agree that,
upon termination, Microsoft and its service partners may immediately deactivate or delete your
account and all related information, emails, contacts, files and other data in your account and/or bar
any further access to such files or the KIN Service. Further, you agree that neither Microsoft nor it
service partners shall be liable to you for any termination of your access to the KIN Service
hereunder.
Last updated: February 2010
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12-month limited warranty
Personal Communications Devices, LLC. (the Company) warrants to the original retail purchaser of
this handheld portable cellular telephone, that should this product or any part thereof during normal
consumer usage and conditions, be proven defective in material or workmanship that results in
product failure within the first twelve (12) month period from the date of purchase, such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for
parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly
warranted for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States or Canada
and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized
alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been removed, altered
or defaced.
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental
conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or
authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative
parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions,
battery leakage, blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage,
for inadequate signal reception by the antenna or for communications range or operation of the
cellular system as a whole.
When sending your wireless device to Personal Communications Devices, LLC for repair or service,
please note that any personal data or software stored on the device may be inadvertently erased or
altered. Therefore, we strongly recommend you make a back up copy of all data and software
contained on your device before submitting it for repair or service. This includes all contact lists,
downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data
added to your device. In addition, if your wireless device utilizes a SIM or Multimedia card, please
remove the card before submitting the device and store for later use when your device is returned.
Personal Communications Devices, LLC is not responsible for and does not guarantee restoration of
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any third-party software, personal information or memory data contained in, stored on, or integrated
with any wireless device, whether under warranty or not, returned to Personal Communications
Devices, LLC for repair or service.
To obtain repairs or replacement within the terms of this Warranty, the product should be delivered
with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime
phone number and/or fax number and complete description of the problem, transportation prepaid,
to the Company at the address shown below or to the place of purchase for repair or replacement
processing. In addition, for reference to an authorized Warranty station in your area, you may
telephone in the United States (800) 229-1235, and in Canada (800) 465-9672 (in Ontario call 416-
695-3060).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE
REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S
LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT
WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE
SHALL THE COMPANY BE LIABLE FOR AN SPECIAL CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING
SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS
BEING REPAIRED OR REPLACED.
No person or representative is authorized to assume for the Company any liability other than
expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damage so the above limitation or exclusions
may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
IN USA:
Personal Communications Devices, LLC.
555 Wireless Blvd.
Hauppauge, NY 11788
(800) 229-1235
IN CANADA: PCD Communications Canada Ltd.
5535 Eglinton Avenue West Suite #234
Toronto, ON M9C 5K5
(800) 465-9672
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Bluetooth is a trademark of the Bluetooth SIG, Inc.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks
by Sharp is under license. Other trademarks and trade names are those of their respective owners.
MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR
(ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING
THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING
MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE
FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD EXCEPT THAT
AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR ENCODING
IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA WHICH IS
PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON A TITLE BY
TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT STORAGE AND/OR
USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://
WWW.MPEGLA.COM FOR ADDITIONAL DETAILS.
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connect
sources 41
sync 51
conversation
conversation cards
cookies
contact cards
about 43
delete 47
edit 47
contacts
copy
photos and videos from computer to phone
photos and videos from phone to computer
customize
call 55
D
favorites 44
Dashboard
data on phone
erase 36
data roaming
delete
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using 12
search
key 16
share
locking 16
your phone, web, and "near me" businesses
shortcuts
send
settings
snooze
alarm 117
social network contact cards
browser 102
language 39
location 38
social network contacts screens
about 42
social stories
reading 65
photo 85
sound 34
themes 34
updates 40
video 86
Wi-Fi 31
songs
sort order
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