Research In Motion Blackberry Cell Phone 1 User Manual

BBM for iPhone  
Version: 1.0  
Contents  
User Guide  
About BBM  
About BBM  
With BBM, you can chat and share in real-time with your BBM contacts and groups. For example, you can share pictures,  
see when someone has read your message or is typing a reply, and update your BBM status or picture. Share your news  
with multiple people using broadcast messages, multiperson chats, and group chats.  
With BBM Groups, you can plan events, track to-do lists, share pictures, and chat with up to 30 people at the same time  
without needing to add them all as BBM contacts.  
You can use BBM over a Wi-Fi connection, such as while you're travelling to avoid extra data charges. Some wireless  
service providers offer ways for you to check your data usage so that you know whether your service plan is appropriate for  
how you use your device.  
Tip: You can view this content on your device in BBM by tapping  
>
.
Introducing BBM features  
The features supported for BBM on your device include the following:  
BBM profile: Choose a display picture, name, and status that your BBM contacts see. You can also view your unique  
BBM PIN from your profile by tapping Show Barcode.  
Invite: Invite people to chat with you in BBM by scanning a BBM barcode or by entering a phone number, email, or  
BBM PIN. Contacts who don't have BBM yet can download it from your invitation.  
Chat: Share your thoughts and experiences using instant messages, pictures, and voice notes.  
Emoticons: Express yourself with classic BBM emoticons.  
BBM Groups: Plan events, track to-do lists, share pictures, and chat with up to 30 of your friends, family, or coworkers  
in one group at the same time.  
You can find more resources like community forums and advanced troubleshooting, contact a BlackBerry customer  
service representative, or ask your questions at blackberry.com/support/bbmiphone.  
BBM icons  
Chats  
Unread message in a chat  
Ping message  
Contact wants your attention  
File has been sent or received  
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User Guide  
About BBM  
Unread broadcast message  
Draft message  
Message has been sent  
Message has been delivered  
Message has been read  
Message hasn't been sent yet  
Tip: Verify that your device is connected to the Internet.  
Message couldn't be sent  
Tip: Touch and hold the message, and tap  
to resend  
it.  
Busy status icon  
5
User Guide  
Get started using BBM  
Get started using BBM  
Navigating BBM  
When you open BBM, all of your existing chats, including group chats, are displayed.  
You can interact with many areas of BBM. For example, tapping a contact once opens a BBM chat. Tapping the contact  
again opens the contact's BBM profile. To access additional features, you can use the menus.  
Essential gestures:  
To view an item, simply tap it.  
To view actions for a specific item, such as a file or picture, touch and hold the item. You can slide your finger left on the  
menu to see the description for the action items.  
To view general actions for the current screen, tap  
.
To access different sections of BBM, including the Invites and Updates screens, tap  
.
Signing in with your BlackBerry ID  
The first time that you open BBM, you're prompted to create or sign in with a BlackBerry ID. A BlackBerry ID gives you  
access to BBM and any saved BBM data. You can only sign in with one BlackBerry ID.  
When you create a BlackBerry ID, you also create a password recovery question and answer. Consider recording this  
information somewhere in case you ever need to recover your BlackBerry ID password.  
To view your current BlackBerry ID information, do the following:  
Tap  
>
.
Your BBM contacts, profile, and groups are backed up based on your BlackBerry ID.  
Change your BBM status or profile  
Let your contacts know what you're doing or share your mood by changing your BBM name, status, or picture. If you have a  
status that you use often, such as a vacation notice, you can save it to use again later.  
1.  
2.  
Tap your picture or name.  
Do any of the following:  
To change the name that your contacts see, tap your current name.  
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User Guide  
Get started using BBM  
To change your BBM picture, tap your current picture. Tap  
. Select a new picture or animated GIF to use as  
your BBM picture.  
In the What's on your mind? field, type a status.  
To show a  
icon beside your name, tap Status > Busy.  
To create a custom status that you can select, tap Status > Add Status Message. Type a status. Tap Save. Select  
the status. If necessary, set the Show Busy Icon switch to On.  
Share your location  
You can show the country that you're in and the local time on your BBM profile so that your contacts know when you might  
be unavailable to chat.  
1.  
2.  
Tap  
>
.
Set the Show My Country and Time switch to On.  
Add a BBM contact  
You can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's phone  
number, email, BBM PIN, or by selecting a contact on your device. Contacts who don't have BBM yet can download it from  
your invitation.  
1.  
Tap  
>
.
2.  
3.  
Select the type of invitation you want to send.  
Follow the directions on the screen.  
To view your pending BBM invitations, tap  
>
.
Find your PIN or barcode  
A PIN is a unique identifier used in BBM. People can invite you to become BBM contacts if they know your BBM PIN or if  
you show them your BBM barcode.  
1.  
2.  
Tap your BBM picture or name.  
Tap . To copy your PIN, tap  
.
Tip: You can also type mypin and press the Space key in BBM to see your PIN.  
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User Guide  
Get started using BBM  
Delete a contact  
If you delete a BBM contact, you're also deleted from that person's contact list in BBM.  
1.  
Tap  
Touch and hold a name.  
Tap  
.
2.  
3.  
.
Start a BBM chat  
You can chat in real-time with your BBM contacts and know when someone has read your message using a mobile or Wi-Fi  
network. Share files, such as pictures and voice notes, in chats.  
When you ping someone in BBM, the other person's device makes a sound (unless it's set to Silent).  
1.  
Tap  
.
2.  
3.  
Tap a contact.  
Do any of the following:  
Type your message or select an emoticon.  
To attach a picture or voice note, tap  
To ping someone, tap  
.
>
.
Tip: If you receive a picture, you can touch and hold the image and tap  
to request a better quality image that you can  
save.  
Chat with more people  
Have something that you want to share with multiple BBM contacts? Send a broadcast message or start a multiperson chat  
to let your contacts know your news at the same time.  
1.  
2.  
Tap  
.
Do one of the following:  
To start a new chat with multiple contacts, tap  
.
To send the same message to multiple contacts, tap  
.
From an existing chat, you can also invite more contacts to the conversation by tapping  
.
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User Guide  
Do more with BBM  
Do more with BBM  
View someone's BBM profile  
You can view additional information about contacts and groups, such as previous status messages, from their BBM profile.  
1.  
2.  
Touch and hold a name.  
Tap  
.
Tip: If you have a few contacts using similar names, you can type a new name for the contact on this screen.  
View recent BBM activities  
You can view recent updates across your BBM contacts and groups, and review any pending BBM invitations.  
1.  
2.  
Tap  
Tap  
.
or  
.
Hide particular updates  
1.  
Tap  
Touch and hold a name.  
Tap  
>
.
2.  
3.  
.
To see the updates again, tap  
>
> Edit Blocked Contacts > Updates. Touch and hold a name. Tap  
.
View your chat history  
You can view messages that you sent and received by scrolling up in an active chat. You can change your BBM options so  
that you can view your chat history with a contact after you end the chat.  
1.  
2.  
Tap  
>
.
Set the Save Chat History switch to On.  
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User Guide  
Do more with BBM  
Join or create a BBM group  
Plan events, track to-do lists, share pictures, and chat with up to 30 people in one group at the same time. For example,  
you can make decisions and confirm your plans in the group chat and then create an appointment that everyone in the  
group can see. If a group already has 30 members, you won't be able to join until someone leaves the group or you can  
start your own group.  
Whoever creates the group automatically controls the group membership, profile picture and name, and can disband the  
group plus delete all of the shared information. Additional admins can be added after that.  
1.  
2.  
Tap  
>
.
Do one of the following:  
To join a group, tap  
member to scan it.  
. Scan a group's barcode (if you have it), or show your BBM barcode and ask a group  
. Complete the fields.  
To create a group, tap  
To see the groups that you're currently in, tap  
.
View or add members  
You can add members to a group that you're in depending on the options that the group administrator has set.  
1.  
2.  
In a group, tap the group profile picture or name at the top of the screen to view the current members.  
To invite more people to the group, tap  
>
.
Share pictures, lists, and events  
You can share items and comment on pictures or lists in a group.  
1.  
2.  
In a group, tap  
.
Do one of the following:  
Tap  
Tap  
Tap  
.
.
.
Tip: Share events with your household or coworkers to keep track of appointments that you want everyone to see.  
10  
 
User Guide  
Do more with BBM  
View group activity  
Do one of the following:  
To see updates across all of your groups, tap  
>
.
To see updates for a specific group, tap  
and then a group. Tap the group picture or name at the top of the screen.  
Tap Updates.  
Leave a group  
The group and all of its data is removed from your device when you leave a group. Other members continue to see the  
items that you shared, including pictures and lists.  
If you're an administrator for the group, you can choose to delete the group and all of its data when you leave the group.  
1.  
Tap  
Touch and hold a group name.  
Tap  
.
2.  
3.  
.
11  
User Guide  
FAQs  
FAQs  
What sounds can I set for BBM?  
BBM uses the current sound settings for your device. You can change the volume to adjust how loud the classic BBM tone  
plays, or select options like Vibrate or Silent in the settings for your device.  
If you don't hear a sound or vibration when receiving a ping, check your sound settings to see whether your device is set to  
Silent.  
What emoticons can I use?  
BBM includes different emoticons that you can use in your chats and status updates. You can type a 2-digit country code  
in asterisks to add a flag icon to your message, such as typing *CA* to add  
.
BBM can also display certain emojis, which are special emoticons created for Japanese electronic messages and  
webpages. Your contacts might not be able to see emojis that you copy and paste from a website into BBM.  
Why don't all of my BBM contacts have  
profile pictures?  
If some of your contacts don't set a profile picture in BBM, you won't see a picture for them in chats or in your list of BBM  
contacts.  
Why can't I add a contact?  
The person might not have BBM setup yet. If you invite a contact who has BBM but your invite is still pending, the person  
might not have responded to your invitation or the person might have ignored your invitation.  
To view your pending invitations, complete the following:  
1.  
Tap  
>
.
2. Tap Sent.  
If an invitation remains in your Sent list for a long time, you can delete it. Just touch and hold the invitation and tap  
.
12  
         
User Guide  
FAQs  
How do I unblock a contact?  
To remove a contact from your blocked list so that you can become contacts in BBM, do the following:  
1.  
Tap  
>
.
2. Tap Edit Blocked Contacts.  
3. Touch and hold a name.  
4.  
Tap  
.
What is a BlackBerry ID?  
A BlackBerry ID gives you access to BBM and any saved BBM data. After creating a BlackBerry ID for the first time, follow  
the instructions in the BlackBerry ID email to access all of the BBM features. If you already have BBM data for your  
BlackBerry ID, that data is associated with your device.  
To view your current BlackBerry ID information, do the following:  
1.  
Tap  
>
.
After a certain amount of time, if you aren't actively using BBM, you might be prompted to re-enter your BlackBerry ID  
password. If you want to sign in with a different BlackBerry ID in BBM, you can reinstall BBM.  
How do I restore BBM?  
After associating your BlackBerry ID with BBM, your BBM contacts, profile, and group memberships are automatically  
backed up over the wireless network.  
If you switch devices or lose your device, you can restore your BBM data by using the same BlackBerry ID that you  
associated with BBM. If your BBM contacts appear but you're still missing some of your groups, you can ask someone from  
the group to add you again.  
Can I send PIN messages?  
Although you have a PIN in BBM, you can't send PIN messages. Your BBM PIN is a unique identifier used in BBM.  
13  
       
User Guide  
Get additional support  
Get additional support  
You can find more resources, like community forums and advanced troubleshooting, contact a BlackBerry customer  
service representative, or ask your questions at blackberry.com/support/bbmiphone.  
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User Guide  
Legal notice  
Legal notice  
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15  
 
User Guide  
Legal notice  
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User Guide  
Legal notice  
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Published in Canada  
17  

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