Q Logic QLogic Computer Drive 8200 SERIES User Manual
S i m p l i f y  
Q
SANbox 8200 Series  
Storage Services Platform  
Installation and Configuration Guide  
for StoreAge SVM  
SN0054628-00 A  
Page i  
Table of Contents  
Section 1  
Introduction  
1.1  
1.2  
1.3  
1.4  
1.5  
1.6  
1.6.1  
1.6.2  
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Readme File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Style Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Regulatory and Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1-2  
1-2  
1-2  
1-3  
1-3  
1-3  
1-3  
Class I Laser Safety Information – Certification and  
Classification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1-4  
1-4  
1-6  
1-6  
1-6  
1.6.3  
1.7  
1.7.1  
1.7.2  
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Warranty and Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 2  
General Description  
2.1  
2.2  
SANbox SSP and StoreAge Solution Overview . . . . . . . . . . . . . . . . . . . .  
SANbox SSP Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Supported Network Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Small SAN Deployment Configuration with Zoning . . . . . . . . . . . . . . .  
Small SAN Configuration with Front/Back-Side SANs . . . . . . . . . . . . .  
High-Availability Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Fibre Channel Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Console Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-1  
2-3  
2-3  
2-4  
2-4  
2-5  
2-6  
2-9  
2-9  
2-9  
2-9  
2.2.1  
2.3  
2.3.1  
2.3.2  
2.3.3  
2.4  
2.4.1  
2.4.2  
2.4.3  
Section 3  
Getting Started with SANbox SSP  
3.1  
3.2  
3.3  
3.3.1  
3.3.2  
Task Roadmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Checking Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Setting Up SANbox SSP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Setting Up SANbox SSP Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessing SANbox SSP for the First Time . . . . . . . . . . . . . . . . . . . . .  
3-1  
3-2  
3-3  
3-4  
3-7  
SN0054628-00 A  
Page iii  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
3.4  
Connecting to the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3-9  
3.4.1  
3.4.2  
3.4.3  
3.5  
Connecting StoreAge SVM Appliances to the SAN . . . . . . . . . . . . . . .  
3-9  
Connecting SANbox SSPs to the SAN . . . . . . . . . . . . . . . . . . . . . . . . 3-10  
Connecting Hosts to the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Managing your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Section 4  
SANbox SSP Management GUI Reference  
4.1  
Managing SANbox SSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Using the SANbox SSP Management GUI . . . . . . . . . . . . . . . . . . . . .  
Using the Command Line Interface (Remotely) . . . . . . . . . . . . . . . . . .  
Using the Command Line Interface (Locally) . . . . . . . . . . . . . . . . . . . .  
Navigating the SANbox SSP Management GUI. . . . . . . . . . . . . . . . . . . .  
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-1  
4-2  
4-5  
4-5  
4-6  
4-7  
4.1.1  
4.1.2  
4.1.3  
4.2  
4.2.1  
4.2.2  
4.2.3  
4.2.4  
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12  
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13  
Section 5  
Using the SANbox SSP  
5.1  
5.2  
5.3  
5.4  
5.4.1  
5.4.2  
5.4.3  
5.4.4  
5.5  
Setting up a High-Availability Configuration . . . . . . . . . . . . . . . . . . . . . . .  
SAN Zoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Directly Connecting Devices to SANbox SSP . . . . . . . . . . . . . . . . . . . . .  
Configuring Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Zoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Maximum Frame Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Configuration Restriction on RAID Devices . . . . . . . . . . . . . . . . . . . . .  
Using the SVM GUI to Manage Virtual Storage . . . . . . . . . . . . . . . . . . . .  
5-1  
5-3  
5-5  
5-6  
5-6  
5-6  
5-7  
5-7  
5-8  
5.5.1  
5.6  
Failing Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10  
Shutting Down SANbox SSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11  
Section 6  
Maintaining the SANbox SSP  
6.1  
6.2  
6.3  
6.4  
6.5  
6.5.1  
6.6  
SANbox SSP System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Boot Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Updating SANbox SSP System Software. . . . . . . . . . . . . . . . . . . . . . . . .  
Interpreting the LED Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
POST and the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Replacing Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
About the Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
6-1  
6-2  
6-3  
6-4  
6-5  
6-6  
6-6  
6-7  
6.6.1  
Page iv  
SN0054628-00 A  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
Section 7  
Troubleshooting  
7.1  
7.2  
Before Looking at the Problem Statements . . . . . . . . . . . . . . . . . . . . . . .  
Problem Statements and Troubleshooting Procedures . . . . . . . . . . . . . .  
7-1  
7-2  
Appendix A Specifications  
A.1  
A.2  
A.3  
A.4  
A.5  
A.6  
A.7  
A.8  
A.9  
A.10  
Performance Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
A-1  
A-1  
A-2  
A-2  
A-2  
A-3  
A-3  
A-3  
A-3  
A-4  
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Storage Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
High Availability Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Appendix B Command Reference  
B.1  
Command Line Interface (CLI) Overview . . . . . . . . . . . . . . . . . . . . . . . .  
B-1  
B-1  
B-2  
B-3  
B-4  
B-6  
B-8  
B.1.1  
B.1.2  
B.1.3  
B.2  
B.2.1  
B.3  
Command Quick Reference by Object . . . . . . . . . . . . . . . . . . . . . . . .  
Command Syntax and Command Completion . . . . . . . . . . . . . . . . . . .  
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Glossary  
Index  
SN0054628-00 A  
Page v  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
Figures  
Figure  
Page  
2-1 SANbox SSP/StoreAge Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-2 Single (Zoned) Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-3 Dual Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-4 High-Availability Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3-1 SANbox 8200/8202 SSP – Port Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3-2 SANbox 8200/8202 SSP – Fan Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3-3 Inserting the Left Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3-4 Inserting the Right Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-2  
2-4  
2-5  
2-7  
3-3  
3-4  
3-5  
3-6  
3-5 SANbox 8200/8202 SSP Port LED Transitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10  
4-1 QLogic SANbox Storage Services Platform (SSP) Screen. . . . . . . . . . . . . . . . . . . .  
4-2 SANbox SSP Management GUI Application Installation Screen . . . . . . . . . . . . . . .  
4-3 SANbox SSP Management GUI Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-4 SANbox SSP Management GUI Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-5 System Port Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-6 System Ethernet Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-3  
4-4  
4-4  
4-6  
4-7  
4-9  
4-7 System Sensors Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10  
4-8 Diagnostic Screen Displaying Port Utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11  
4-9 Telnet Screen Initiated from the SANbox SSP Management GUI . . . . . . . . . . . . . . 4-12  
4-10 Diagnostic Screen Log Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13  
5-1 Single (Zoned) Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5-2 High-Availability Fabric Configuration with Zoning . . . . . . . . . . . . . . . . . . . . . . . . . .  
5-3 Connecting Initiators Directly to SANbox SSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5-4 StoreAge Configuration Restriction on Back-Side Storage RAID Devices . . . . . . . .  
6-1 SANbox SSP LED Panel Indicator Lights (Port Side) . . . . . . . . . . . . . . . . . . . . . . . .  
B-1 QLogic SANbox Storage Services Platform (SSP) Screen. . . . . . . . . . . . . . . . . . . .  
B-2 Telnet Console Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
B-3 Telnet Console Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5-3  
5-4  
5-6  
5-8  
6-5  
B-4  
B-5  
B-6  
Page vi  
SN0054628-00 A  
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Installation and Configuration Guide for StoreAge SVM  
Q
Tables  
Table  
Page  
2-1 High-Availability Solution Protection Against Network Failures. . . . . . . . . . . . . . . . .  
3-1 Roadmap of Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4-1 SANbox SSP Management GUI Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5-1 Required Configuration for the Components of a High-Availability System . . . . . . .  
5-2 Guidelines for Selecting the Storage Device Profile . . . . . . . . . . . . . . . . . . . . . . . . .  
B-1 Commands by Object Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
B-2 Built-In Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2-8  
3-1  
4-6  
5-1  
5-9  
B-1  
B-7  
SN0054628-00 A  
Page vii  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
Notes  
Page viii  
SN0054628-00 A  
Section 1  
Introduction  
This installation and configuration guide explains the initial hardware installation  
and basic configuration procedures for the SANbox® 8200 Series Storage Services  
Platform (SSP). It contains procedures for installing the system, configuring the  
different components of the system, and completing basic storage operations. After  
completingtheinstallationandbasicconfigurationprocedurescoveredinthisguide,  
an administrator can use the SANbox SSP to provision and manage storage and  
related services, such as virtualization, migration, mirroring, and replication.  
The major sections of this guide are as follows:  
Section 2 includes intended audience, related documentation, regulatory and  
safety notices, and warranty and technical support.  
Section 3 provides step-by-step instructions for getting started with the SANbox  
SSP.  
Section 3 references each screen and panel in the SANbox SSP Management  
GUI. Use the SANbox SSP Management GUI to manage the SANbox SSP chassis.  
The SANbox SSP Management GUI provides the same functions as the command  
line interface.  
Section 4 describes the procedures for using various aspects of the SANbox SSP  
and the SVM appliance, including SAN zoning, configuring storage, creating virtual  
volumes, interpreting LEDs, and shutting down.  
Section 5describestheproceduresformaintainingtheSANboxSSP. Maintenance  
tasks include updating the SANbox SSP system software, applying software  
patches, interpreting LED patterns, and replacing hardware.  
Section 6providestroubleshootingproceduresforissuesthatyoumayexperience  
during system start-up or configuration of the SANbox SSP.  
Appendix A lists the SANbox SSP specifications.  
Appendix B describes the Telnet command line interface. The commands provide  
the same functions as the SANbox SSP Management GUI.  
SN0054628-00 A  
1-1  
   
1 – Introduction  
Audience  
Q
This section is organized as follows:  
■ Audience  
■ Readme File  
■ Related Documentation  
■ New in this Release  
■ Style Conventions  
■ Regulatory and Safety Notices  
■ Warranty and Technical Support  
1.1  
Audience  
To use this guide, you should be familiar not only with basic networking installation  
tasks but also with standard storage networking configuration, management, and  
troubleshooting procedures. You should also have experience configuring,  
installing, and maintaining different storage components and devices including host  
bus adapters (HBAs), Fibre Channel switches, and storage arrays.  
1.2  
Readme File  
See the readme.txt file included on the SANbox 8200 Series SSP for StoreAge SVM  
CD-ROM for updates to this guide.  
1.3  
Related Documentation  
The following websites, manuals, and materials are referenced in the text and/or  
provide additional information.  
■ SANbox 8200 Series Storage Services Platform Quick Start Guide for StoreAge  
SVM  
■ SANbox SSP solution guide for your configuration  
The solution guides are documents that address the specific host operating  
systems and storage devices present in your configuration.  
■ SANbox SSP Release Notes  
■ QLogic’s website: http://www.qlogic.com  
1-2  
SN0054628-00 A  
           
1 – Introduction  
Regulatory and Safety Notices  
Q
■ StoreAge documents:  
❑ MultiCopy User Manual  
❑ MultiMirror User manual  
❑ MultiView User Manual  
❑ SVM Install Guide  
❑ SVM User Manual  
1.4  
New in this Release  
This is the initial release of this document.  
1.5  
Style Conventions  
CAUTION! A Caution notice indicates the presence of a hazard that has the  
potential of causing damage to the equipment or loss of data.  
WARNING!! A Warning notice indicates the presence of a hazard that has the  
potential of causing personal injury.  
1.6  
Regulatory and Safety Notices  
1.6.1  
FCC  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
■ This device may not cause harmful interference.  
■ This device must accept any interference received, including interference that  
may cause undesired operation.  
The reader is cautioned that changes or modifications made to the equipment not  
expresslyapprovedbyQLogicCorporationcouldvoidtheuser'sauthoritytooperate  
this equipment.  
To comply with radiated emissions, only use SFPs recommended by QLogic  
Corporation.  
The above statements apply to products marketed in the USA.  
SN0054628-00 A  
1-3  
               
1 – Introduction  
Regulatory and Safety Notices  
Q
This Class A digital apparatus meets all requirements of the Canadian Interference-  
Causing Equipment Regulations.  
Cet Appareil numérique de la classe A respecte toutes les exigences du réglement  
sur le matériel brouilleur du Canada.  
The above statement applies to products marketed in Canada.  
1.6.2  
Class I Laser Safety Information – Certification and Classification  
Information  
TheSANboxSSPcontainsalaserproductcalledanopticalSFPtransceiver. Models  
of optical SFPs sold by QLogic Corporation are certified as Class I laser products  
that conform to the requirement contained in the Department of Health and Human  
Services (DHHS) regulation 21 CFR Subchapter J. The certification is indicated by  
a UL registered mark and a statement of compliance to DHHS regulation 21 CFR  
Subchapter J on the label located on the SFP. If another optical SFP is used, other  
than one recommended and sold by QLogic Corporation, the user must ensure  
compliance with UL recognized standards and DHHS regulations.  
1.6.3  
Declaration of Conformity  
This Declaration identifies the product, manufacturer's name and address, and  
applicable specifications recognized in the United States and Canada.  
Manufacturer  
QLogic Corporation  
26650 Aliso Viejo Parkway  
Aliso Viejo, California 92656  
USA  
Product  
SANbox 8202-16 Storage Services Platform  
SANbox 8202-08 Storage Services Platform  
SANbox 8200-08 Storage Services Platform  
The Manufacturer declares under sole responsibility that the products to which this  
Declaration relates is in conformity with the following standards or other documents:  
Safety: UL 60950 Listed  
CSA C22.2 No.60950  
IEC 60950  
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1 – Introduction  
Regulatory and Safety Notices  
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EN 60825-1:1994+A11  
EMC: FCC Rules Part 15, Subpart B,2001.Class A (US)  
ICES-003:1997. Class A  
ANSI C63.4:2000  
EN55022 (1998), Performance Criteria A  
EN50081-1 (1992)  
EN50082-1 (1997)  
EN55024 (1998)  
EN61000-3-2 (1995) A14:2000, Performance Criteria A  
EN61000-3-3 (1995), Performance Criteria B  
IEC61000-4-2 (1995) A1:1998, Performance Criteria B  
IEC61000-4-3 (1995) A1:1998, Performance Criteria B  
IEC 61000-4-4 (1995), Performance Criteria B  
IEC61000-4-5 (1995), Performance Criteria B  
IEC61000-4-6 (1996), Performance Criteria A  
IEC61000-4-11 (1994), Performance Criteria B and C following the provisions of  
theLowVoltageDirective72/23/EECandEMCDirective89/336/EECandisMarked  
in accordance with the CE Marking Directive 93/68/EEC.  
Any device that uses electricity must be handled carefully; follow these guidelines  
to ensure general safety:  
■ Keep SANbox SSP area clear and dust-free during and after testing.  
■ Place SANbox SSP in a secure and stable area.  
Use the appropriate AC power for the system. The system components operate on  
input voltages and frequencies within the ranges of 100 to 240 VRMS and 50/60 Hz  
without the need for operator adjustments.  
WARNING!! SANbox SSP may have more than one power supply connection for  
standard operation. All power supply connections need to be  
removed to fully de-energize the unit.  
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1 – Introduction  
Warranty and Technical Support  
Q
WARNING!! To prevent personal injury or damage to the SANbox SSP, never  
attempt to lift or tilt the system using component mounts or device  
levers; these types of handles are not designed to support additional  
weight beyond specification. Move the SANbox SSP by lifting the  
entire unit with both hands.  
1.7  
Warranty and Technical Support  
1.7.1  
Warranty  
Every QLogic solution is backed by a worldwide warranty for hardware and software  
products and related services furnished by QLogic. For complete warranty details,  
go to: http://support.qlogic.com/support/warranty.asp.  
1.7.2  
Technical Support  
Customers should contact their authorized maintenance provider for technical  
support of their QLogic switch products. QLogic-direct customers may contact  
QLogic Technical Support; others will be redirected to their authorized maintenance  
provider. Visit the QLogic support Web site listed in "Contact Information" on  
page 1-7 for the latest firmware and software updates.  
1.7.2.1  
Before Contacting Technical Support  
Before contacting technical support, run show debug dumpin the command line  
interface, and create a trace file in the SVM GUI. QLogic technical support  
representatives may request this file to assist them in diagnosing issues with your  
system. For more information about Show Debug Dump, see "Show Debug  
Command" on page B-19.  
To create a trace file in the SVM GUI:  
1. Open the SVM GUI, and open Information in the tree view.  
2. Click Trace Dump, then click Confirm to start creating the file.  
NOTE: The system requires several minutes to generate the trace file.  
3. View the file in the c:\Svm_Trace directory.  
The name of each trace file takes this form:  
SVM_TraceN.txt  
where Nis an incremental number. For example, if the last trace file that was  
generated is SVM_Trace1.txt, then the next one is SVM_Trace2.txt.  
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Warranty and Technical Support  
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1.7.2.2  
Availability  
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard  
Time, Monday through Friday, excluding QLogic-observed holidays.  
1.7.2.3  
Training  
QLogic offers certification training for the technical professional for SANblade®  
HBAs, SANbox switches, and SANbox SSPs. From the training link at  
www.qlogic.com, you may choose Electronic-Based Training or schedule an  
intensive "hands-on" Certification course. Technical Certification courses include  
installation, maintenance and troubleshooting QLogic SAN products. Upon  
demonstrating knowledge using live equipment, QLogic awards a certificate  
identifying the student as a Certified Professional. The training professionals at  
QLogic may be reached by email at [email protected].  
1.7.2.4  
Contact Information  
Telephone:  
Fax:  
+1 952.932.4040  
+1 952.932.4018  
Email:  
Technical Service  
support@qlogic.com  
Technical Training  
[email protected]  
Support Web Site:  
support.qlogic.com  
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Warranty and Technical Support  
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Notes  
1-8  
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Section 2  
General Description  
This section provides physical and functional overviews of the SANbox Storage  
Services Platform (SSP) Management GUI, the StoreAge Storage Virtualization  
Manager (SVM) solution, and related hardware.  
This section covers the following topics:  
■ SANbox SSP and StoreAge Solution Overview  
■ SANbox SSP Overview  
■ Supported Network Configurations  
■ Port Connections  
2.1  
SANbox SSP and StoreAge Solution Overview  
StoreAge SVM is a SAN appliance that together with the SANbox SSP enables  
highly available networks and provides centralized, network-based volume  
management, snapshot, replication, and mirroring across all storage devices within  
a SAN. For more information about high-availability, see "High-Availability  
Configuration" on page 2-6 for more information and a diagram.  
Unlike host-based or storage-based volume management and data replication  
technologies, StoreAge SVM is a network-based solution that centrally manages  
all storage regardless of the operating systems or storage devices in use. By  
deploying SVM agents on SANbox SSP, StoreAge leverages QLogic’s intelligent  
storage application technology to deliver centralized storage management,  
business continuity, and disaster recovery capabilities across all attached servers  
and storage subsystems within a SAN.  
The SVM GUI is a web-based interface to the SVM appliance. You can access the  
SVM GUI from a local or remote location using a standard browser. Use the SVM  
GUI to configure storage pools, provision virtual volumes and manage access to  
them, and manage point-in-time copies of virtual volumes.  
Using a standard web browser, you can configure, maintain, and monitor the  
SANbox SSP chassis through the SANbox SSP Management GUI. The GUI  
provides access to all chassis management functions, including SANbox SSP  
status, port management and configuration, diagnostics, and a telnet window.  
Alternatively, use the command line interface (CLI), which provides the same  
functions as the SANbox SSP Management GUI through serial, telnet, or ssh  
connections. All configuration, maintenance, and monitoring tasks for the SANbox  
SSP chassis are accessible through the CLI.  
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2 – General Description  
SANbox SSP and StoreAge Solution Overview  
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Figure 2-1 shows a StoreAge-enabled SAN with dual SANbox SSPs. The SANbox  
SSP provides drop-in deployment of StoreAge capability into the SAN.  
Figure 2-1. SANbox SSP/StoreAge Solution  
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SANbox SSP Overview  
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2.2  
SANbox SSP Overview  
The SANbox 8200/8202 SSP represents a new category of storage virtualization  
devices that centralizes the management and delivery of storage and related  
services, without creating performance bottlenecks in the storage network. Storage  
services such as virtualization and volume management, snapshots, replication,  
backup, and mirroring can be deployed and provisioned from the SANbox SSP.  
While SANbox SSP can process and switch Fibre Channel packets at wire speed,  
it is not itself a Fibre Channel fabric switch. Rather, SANbox SSP complements your  
Fibre Channel fabrics, allowing you to provide storage services uniformly across  
heterogeneous fabrics, and to configure and manage access between devices on  
different fabrics. SANbox SSP provides these capabilities without the complication  
and risk of merging Fibre Channel fabrics.  
2.2.1  
Features  
Three models of SANbox SSPs are available:  
SANbox 8200-08 SSP (single power supply integrated with 8 ports)  
SANbox 8202-08 SSP (dual hot-swappable power supplies with 8 ports)  
SANbox 8202-16 SSP (dual hot-swappable power supplies with 16 ports)  
SANbox SSP:  
■ Adds new storage services to any existing SAN environment  
■ Reduces complexity of managing and protecting data resources by centralizing  
storage services within the network  
■ Integrates host-based agent functionality, avoiding the complexity of managing  
distributed agents  
■ Extends the reach of storage services across multiple SAN islands, eliminating  
the need for multiple independent deployments  
For SANbox SSP specifications, see Appendix A Specifications.  
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2 – General Description  
Supported Network Configurations  
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2.3  
Supported Network Configurations  
The SANbox SSP supports both single-fabric and multiple-fabric configurations.  
This section shows three examples of supported configurations.  
2.3.1  
Small SAN Deployment Configuration with Zoning  
In the following example of a typical small SAN deployment (Figure 2-2), a single  
Fibre Channel switch is used to connect all storage and initiators. Zoning is used  
to partition the front-side initiator ports, and back-side storage and StoreAge SVM  
into two separate logical SANs. See "SAN Zoning" on page 5-3 for more detailed  
information about proper zoning configuration.  
Figure 2-2. Single (Zoned) Fabric Configuration  
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Supported Network Configurations  
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2.3.2  
Small SAN Configuration with Front/Back-Side SANs  
In a small SAN deployment with multiple switches, the SANbox SSP is used to  
physically partition the front-side and back-side SANs. The storage and the  
StoreAge SVM must be placed on the back-side of the SAN, and the initiators are  
physically placed on the front-side of the SAN. See Figure 2-2.  
Figure 2-3. Dual Fabric Configuration  
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Supported Network Configurations  
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2.3.3  
High-Availability Configuration  
High availability describes a system that is operational a high percentage of the  
time. Through dual redundancy, a system can maintain high availability in the  
presence of any single component failure.  
Use of redundant components, multipathing, and failover help protect against  
failures and ensure high availability. Implementing SVM agents on SANbox SSP  
provides high availability by allowing the use of multiple paths between servers and  
storage, and ensuring that no single point of failure can prevent access to data.  
Failoveris abackupoperationalmodeinwhichthefunctionsofasystemcomponent  
(such as, a server, network, or storage controller, for example) are assumed by  
secondary system components when the primary component becomes unavailable  
through either failure or scheduled down time.  
With the proper multipathing software running on the host, a high-availability  
configuration can guarantee access to data even in the event of one or possibly  
more hardware, software, or infrastructure failures. With the addition of multiple  
hosts running supported clustering software, even host failures can be tolerated  
without interrupting critical applications.  
In addition to continuous operation through unplanned failures, a correctly set up  
high-availability configuration enables administrators to take components of the  
system offline for maintenance or replacement, again without interrupting access  
to data.  
Figure 2-4 shows a recommended high-availability configuration with  
cross-connected fabric. Within each fabric, zoning is used to partition the front-side  
initiator ports, both StoreAge SVM ports, and back-side storage. Each server has  
multiple HBAs installed, with at least one HBA connected to each of two redundant  
front-side fabrics. Each HBA sees the same virtual disks on each of two redundant  
SANbox SSPs. Each SANbox SSP has access to physical storage through at least  
two paths, across two fabrics and at least two RAID controllers. Two SVMs can  
each manage either or both SANbox SSP units. Two independent fabrics and host  
failover software ensure availability.  
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Supported Network Configurations  
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Figure 2-4. High-Availability Fabric Configuration  
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Supported Network Configurations  
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2.3.3.1  
How the Solution Protects Against Failures  
The following tables provides a list of common failure points in a network and the  
corresponding protection that this high-availability solution provides.  
Table 2-1. High-Availability Solution Protection Against Network Failures  
Failed Component:  
Protection:  
HBA or path to  
SANbox SSP  
Host software uses a remaining HBA or path to the same SANbox  
SSP  
All HBAs or paths to Virtual volume becomes active on alternate SANbox SSP, host  
one SANbox SSP  
software uses alternate HBA  
One SANbox SSP  
Virtual volume becomes active on alternate SANbox SSP, host  
software uses alternate HBA  
■ Back-side I/O uses alternate path  
■ LUN uses alternate storage controller, if necessary  
One path between  
one SANbox SSP  
and storage  
■ Virtual volume becomes active on alternate SANbox SSP  
■ Host software uses alternate HBA  
All paths between  
one SANbox SSP  
and storage  
■ Back-side I/O uses path to alternate storage controller  
Alternate SVM appliance takes over system management  
Alternate SVM appliance takes over system management  
Storage controller  
SVM appliance  
One or more paths  
between one SVM  
and one SANbox  
SSP  
2.3.3.2  
Setup Requirements  
To configure a high-availability solution using SVM appliances and SANbox SSPs,  
you must make sure that:  
■ Each HBA sees only one SANbox SSP.  
■ Each host sees both SANbox SSP in the high-availability solution, and no others.  
■ Each StoreAge SVM appliance sees both SANbox SSPs.  
■ Each StoreAge SVM appliance sees all storage ports.  
■ If the storage includes dual-controller active/passive RAIDs, each SANbox SSP  
is cross-connected with the controllers, which means that each SANbox SSP  
must see both controllers in the RAID.  
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Port Connections  
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For more information about setting up your high-availability system, see "Setting  
up a High-Availability Configuration" on page 5-1. In addition, see the SANbox SSP  
solution guide for your application environment for detailed information about  
configuring SANbox SSPs for specific high-availability configurations.  
2.4  
Port Connections  
2.4.1  
Fibre Channel Port Connections  
SANbox SSP Fibre Channel ports support Small Form-Factor Pluggable (SFP)  
industry standard transceivers. All ports can be configured as initiator mode, target  
mode, or dual mode (initiator/target) to support different configuration topologies.  
Ports can be configured for fixed 1 Gbps or 2 Gbps data rates, or they can be  
configured to auto-negotiate between 1 Gbps and 2 Gbps.  
By default, ports are configured for dual mode (initiator/target), and also to  
auto-negotiate the data rate.  
2.4.2  
Ethernet Connections  
SANbox SSP supports one 10/100 Fast Ethernet connection for management and  
two 10/100 Fast Ethernet connections for high availability cluster communication  
(labeled HA1 and HA2). The management port is labeled on the port side of  
SANbox SSP and named MGMT if you are accessing using the CLI.  
Each Ethernet port is configured with a default IP address. It is recommended that  
you change the IP address during initial startup. To change IP address settings, see  
"Modify Eth Command" on page B-13.  
NOTE: StoreAge SVM performs cluster communication using Fibre Channel, so  
the Ethernet HA1 and HA2 ports are not used. These ports should not be  
connected or configured when using StoreAge SVM.  
2.4.3  
Console Port Connection  
SANbox SSP supports an EIA/TIA-232 asynchronous serial connection through a  
standard DB-9 port connection. To connect an ASCII terminal to the SANbox SSP,  
attach one end of the null modem DB-9 cable (included) to the serial port (labeled  
) of SANbox SSP and the other end to an ASCII terminal port (such as  
HyperTerminal).  
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Port Connections  
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Notes  
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Section 3  
Getting Started with SANbox SSP  
This section describes the tasks you must perform before you begin to install,  
configure, and operate the SANbox SSP. The tasks should be performed in the  
order presented in this section.  
This section covers the following tasks:  
■ Task Roadmap  
■ Checking Package Contents  
■ Setting Up SANbox SSP  
■ Managing your Configuration  
3.1  
Task Roadmap  
Table 3-1 presents the roadmap for setup tasks.  
Table 3-1. Roadmap of Setup Tasks  
For This Setup Step:  
See:  
1. For a high-availability system,  
obtain information about  
high-availability configurations  
that use SANbox SSPs and SVM  
appliances.  
■ "High-Availability Configuration" on page 2-6 for  
overview information.  
■ "Setting up a High-Availability Configuration" on  
page 5-1forspecificinformationaboutsettingup  
each component of a high-availability system.  
2. Unpack and set up the hardware: ■ "Checking Package Contents" on page 3-2.  
mount the SANbox SSP in a rack, ■ "Setting Up SANbox SSP Hardware" on  
install the power supplies, and  
connect the console port.  
page 3-4.  
3. StartupandconfiguretheSANbox ■ "Accessing SANbox SSP for the First Time" on  
SSPs: configure the terminal page 3-7.  
settings on the host, use the serial ■ "Accessing SANbox SSP for the First Time" on  
console port, and modify the  
Ethernet settings for remote  
access.  
page 3-7.  
4. Connect SVM appliances,  
SANbox SSPs, and hosts to the  
SAN.  
■ "Connecting to the SAN" on page 3-9.  
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Checking Package Contents  
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Table 3-1. Roadmap of Setup Tasks (Continued)  
For This Setup Step:  
See:  
5. In Section 4 SANbox SSP  
■ "SAN Zoning" on page 5-3  
Management GUI Reference get ■ "Configuring Storage" on page 5-6.  
tips about zoning your SAN and ■ "To create storage pools:" on page 5-8.  
configuring storage, and use the ■ "To create a user defined host (UDH) and set the  
SVM GUI to manage your  
configuration.  
SCSI personality:" on page 5-9.  
6. Review the troubleshooting  
information as needed.  
■ Section 7 Troubleshooting  
3.2  
Checking Package Contents  
CAUTION! Before shipping SANbox SSP to another site, remove the power  
supplies. SANbox SSP must not be shipped with the power supplies  
installed.  
Ensure that all the components of the SANbox SSP arrived in the package. Save  
the shipping container, foam inserts, and anti-static bags; returning SANbox SSP  
without this packaging may void its warranty. Check the contents of the package to  
make sure that you received the following items and components:  
■ 1 SANbox 8200-08 SSP, SANbox 8202-08 SSP, or SANbox 8202-16 SSP  
■ 1 SANbox SSP CD-ROM:  
❑ SANbox 8200 Series Storage Services Platform Quick Start Guide for  
StoreAge SVM  
❑ SANbox SSP Release Notes  
❑ Installation/Upgrade software including OS and application  
❑ End User License Agreement  
❑ Release Notes  
■ 1 RS-232 serial null modem cable  
■ 2 SANbox SSP power supplies (SANbox 8202-08 SSP and SANbox 8202-16  
SSP) or  
1 SANbox SSP power supply (SANbox 8200-08 SSP)  
■ 2U.S. powersupplycords(SANbox 8202-08SSPandSANbox 8202-16SSP)or  
1 U.S. power supply cord (SANbox 8200-08 SSP)  
■ Rack mount kit, if ordered  
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Setting Up SANbox SSP  
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■ Mounting instructions included with kit, if ordered  
■ Warranty card  
NOTE: All rack mount kits, including slide, direct, and shelf mount kits for the  
SANbox SSP are ordered separately.  
3.3  
Setting Up SANbox SSP  
The SANbox SSP has two serviceable panels: port side and fan side.  
Port Side: includes the primary ports. See Figure 3-1.  
6
3
4
5
1
2
7
8 9 10  
11  
12 13 14  
15  
1 Power Connector 1  
2 Ports 1-8  
6 Ports 9-16 (SANbox 8202-16 SSP only)  
7 Power Connector 2  
11 Console Port  
12 Fan 1 LED  
13 Fan 2 LED  
14 Fan 3 LED  
3 Power Supply 1 LED  
4 Alert LED  
8 Management Port  
9 High-Availability Port 1  
5 Power Supply 2 LED  
10 High-Availability Port 2  
15 Main Power Switch  
Figure 3-1. SANbox 8200/8202 SSP – Port Side  
NOTE: StoreAge SVM performs cluster communication using Fibre Channel, so  
the Ethernet HA1 and HA2 ports are not used.  
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Setting Up SANbox SSP  
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Fan Side: includes the fans and power supplies. See Figure 3-2.  
1
2
3
4
5
2
1
2
3
1
7
6
1 Power Supply 2  
2 Locking Knob  
3 Fan Assembly 2  
4 Power Supply 1  
5 Locking Knob  
6 Fan Assembly 3  
7 Fan Assembly 1  
NOTE: For SANbox 8200-08 SSP, Power Supply 1, Fan 1, Fan 2, and Fan 3 are covered.  
Power Supply 2 is removed.  
Figure 3-2. SANbox 8200/8202 SSP – Fan Side  
3.3.1  
Setting Up SANbox SSP Hardware  
Setting up SANbox SSP hardware includes: mounting SANbox SSP in a rack,  
installing the power supplies, and connecting the power cables.  
WARNING!! The SANbox SSP cannot be directly rack mounted with only two  
supports. SANbox SSP MUST be mounted using a slide, shelf, or  
four support brackets.  
The SANbox 8200/8202 SSP can be mounted in the following configurations:  
■ Slide mount with separate slide mount kit (preferred)  
■ Shelf mount with separate rack mount kit  
■ Standard rack mount with four mounting brackets  
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To mount SANbox SSP in a rack:  
NOTE:  
■ See manufacturer’s instructions included with the slide mount kit, the rack  
mount kit, and the brackets.  
■ Shelf mounting is independent of rack depth.  
There are two types of rack mount kits available: the slide kit accommodates rack  
depths from 20 inches to 30 inches. The direct rack mount kit requires a rack depth  
of 21.5 inches.  
NOTE: Air flows from the fan side to the port side in the SANbox SSP. When  
installing SANbox SSP in a rack, orient the unit so that the port side faces  
the rack's air exit.  
You can see the Small Form-Factor Pluggable transceivers and power  
and Ethernet cables from the port side.  
To install the power supplies:  
1. Remove the power supply from the packaging container.  
2. Insert the power supply into the designated slot on the far left, which is located  
above the fan assembly as shown in the following diagram, so that the power  
supply is flush with the fan assembly and the label is facing up.  
You may need to apply force when inserting the power supply to make sure it  
is installed all the way into the slot.  
Figure 3-3. Inserting the Left Power Supply  
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Setting Up SANbox SSP  
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3. Lock the supply in place by rotating the knob clockwise until it stops.  
4. Once the power supply has been properly inserted, connect a power cable from  
an electrical outlet to the power connector on the port side.  
The corresponding power supply LED should be illuminated indicating that the  
power supply and power cable have been properly installed.  
5. Repeat step 1 through step 4 for the second power supply, inserting the power  
supply into the power supply slot on the far right.  
Figure 3-4. Inserting the Right Power Supply  
6. Plug in both power cables.  
NOTE: Note: For maximum fault tolerance, plug the power cables into  
separate circuits.  
To connect the console port:  
Attach the provided serial cable between the serial (console) port (labeled  
SANbox SSP and an RS-232 serial port on your laptop or host computer.  
) on  
IftheserialcableprovidedwithSANboxSSPisnotavailable, useastandardRS-232  
null-modem cable to connect the console port to a host computer.  
See Figure 3-1 to see exactly where the console port is located.  
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Setting Up SANbox SSP  
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3.3.2  
Accessing SANbox SSP for the First Time  
The SANbox SSP supports accessing the command line interface (CLI) through  
the serial console port. Once you have access to the CLI through the local console,  
you can modify the Ethernet settings to enable remote access to SANbox SSP  
through the SANbox SSP Management GUI or the CLI.  
NOTE: Please allow sufficient time (approximately 2 minutes) for SANbox SSP  
to load all the necessary drivers and system software and complete  
necessary Power-On Self Test (POST) diagnostics.  
To power up SANbox SSP:  
Power on SANbox SSP by pressing the Main Power Switch on the port side.  
The Main Power Switch should be illuminated, indicating the unit has begun the  
power on cycle. See Figure 3-1 to view a picture of the port side of SANbox SSP.  
While POST is in progress, the port status LEDs turn amber in color and flicker  
intermittently. POST is complete when the port LEDs turn off; this takes  
approximately 1-2 minutes. See "POST and the LEDs" on page 6-6 for more  
information.  
You can also use the Main Power Switch to shut down the SANbox SSP. For more  
information, see "Shutting Down SANbox SSP" on page 5-11.  
To configure the terminal settings on the host computer:  
1. RunaterminalemulationprogramsuchasHyperTerminalonthehostcomputer.  
NOTE: For best results, configure the terminal program for ANSI terminal  
emulation.  
2. Configure the terminal on your host computer for 9600 baud, 8 data bits, no  
parity, 1 stop bit, and no flow control.  
To access the CLI through the serial console port:  
1. Press the Enter key to get a prompt on your terminal emulation program.  
2. If prompted, enter a login and password to gain administrative privileges.  
The default login is kadmin, and the default password is kahuna.  
3. QLogic recommends that you change the password; run the Modify User  
commandto change thepassword. See"Modify User Command" onpage B-16  
for more information.  
Now that you are locally logged on to the command line interface (CLI),  
configure the Ethernet settings for remote access to SANbox SSP. See the  
next section, "To modify Ethernet settings for remote access:" on page 3-8.  
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To modify Ethernet settings for remote access:  
1. TypemodifyethtoconfiguretheIPaddressforthemanagementport(labeled  
on the port side of SANbox SSP), and enter your IP address, subnet mask,  
and gateway parameters.  
NOTE: Use the management port, labeled  
,to connect your SANbox SSP  
to your LAN for management access. If you are connecting SANbox  
SSP to a host computer instead of an Ethernet network, you must  
use a crossover Ethernet cable.  
NOTE: You can connect your host computer directly to the management port  
using a crossover cable. If you want to do so without first configuring  
the management Ethernet port via the serial console, the default  
parameters for the port are:  
IP address: 192.168.1.4  
Gateway: 192.168.1.1  
Netmask: 255.255.255.0  
For example, if the Ethernet name of the device is MGMT, the IP address is  
192.168.1.4, the gateway is 10.4.2.1, and the subnet mask is  
255.255.255.255, here is the command line to enter:  
modify eth MGMT ip 192.168.1.4gateway 10.4.2.1 netmask  
255.255.255.255  
See "Modify Eth Command" on page B-13 for more information about the  
Modify Eth command and configuring the management port.  
2. See "Managing SANbox SSP" on page 4-1 to begin managing SANbox SSP  
remotely using the SANbox SSP Management GUI and the command line  
interface.  
Once the management port has been properly configured, IP based  
management (telnet and web) can be accessed by using the newly defined IP  
address, or the default address of 192.168.1.4if using a crossover cable.  
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3.4  
Connecting to the SAN  
This section provides instructions for connecting StoreAge SVM appliances,  
SANbox SSPs, and hosts to the storage area network.  
3.4.1  
Connecting StoreAge SVM Appliances to the SAN  
When setting up a high-availability configuration, you must make sure that each  
SVM appliance:  
■ Is connected through the back-side fabric to both SANbox SSPs.  
■ Can access all storage ports.  
To connect SVM appliances to the SAN in a high-availability configuration:  
1. Power up one SVM appliance, and connect the first port to the switch labeled  
FC Switch A in the configuration diagram, shown in Figure 2-4.  
2. Connect the SVM appliance’s second port to the switch labeled FC Switch B.  
3. Power up the other SVM appliance, connect its first port to the switch labeled  
FCSwitchA, andthenconnectitssecondporttotheswitchlabeledFCSwitchB.  
4. Createtwozones:onezoneonFCSwitchAnamedZoneback_A, andanother  
zone on FC switch B named Zone back_B.  
5. Add the ports on the SVM appliance to the new zones.  
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3.4.2  
Connecting SANbox SSPs to the SAN  
For high-availability configurations, you must make sure that each SANbox SSP:  
■ Can access all storage ports.  
■ Is connected to both SVM appliances through the back-side fabric.  
To connect SANbox SSPs to the SAN:  
1. Using a standard multi-mode (62.5/125um) optical cable, connect ports 1 and  
2 of both SANbox SSPs to the switch labeled FC Switch A in the configuration  
diagram, shown in Figure 2-4.  
The status LED for each SANbox SSP port transitions from off (no light) to  
green when the port is connected to the SAN and the Fibre Channel link  
becomes active; the port LEDs are shown in Figure 3-5:  
Port1LED. Linkisup when LED  
is green (cable not shown).  
Port 2 LED. Link is down.  
Figure 3-5. SANbox 8200/8202 SSP Port LED Transitions  
2. Connect ports 3 and 4 of both SANbox SSP to the switch labeled FC Switch B  
in the configuration diagram.  
3. Create two zones: one on FC Switch A named Zone front_A, and another  
zone on FC Switch B named Zone front_B.  
4. Add the SANbox SSP ports connected to FC Switch A to both Zone front_A  
and Zone back_A.  
5. Add the SANbox SSP ports connected to FC Switch B to both Zone front_B  
and Zone back_B.  
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3.4.3  
Connecting Hosts to the SAN  
When setting up a high-availability configuration, you must make sure that each  
host:  
■ Includes installed and supported high-availability or multi-pathing software.  
■ Is connected to both SANbox SSPs in the high-availability solution, and not  
connected to any other SANbox SSPs.  
To connect hosts to the SAN:  
1. Connect one HBA port on each host to the switch labeled FC Switch A in the  
configuration diagram in Figure 2-4, and add each of these ports to Zone  
front_A.  
2. Connect the other HBA port on each host to the switch labeled FC Switch B in  
the configuration diagram, and add each of these ports to Zone front_B.  
3. To access the SVM GUI, start a web browser and point to the IP address you  
configured for the SVM appliance.  
4. Use SVMAdministratoras the user name, and SVMAdministratorfor the  
password the first time you access the SVM GUI.  
5. Configure a new password to use for the SVM GUI.  
3.5  
Managing your Configuration  
See Section 5 Using the SANbox SSP for information about configuring storage,  
zoning your SAN, and managing your SAN using the SVM GUI.  
Use the SVM GUI to complete management tasks, such as creating storage pools,  
virtual volumes, and user-defined hosts (UDH); and assigning a SCSI personality  
to each UDH.  
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Notes  
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Section 3  
SANbox SSP Management GUI Reference  
This section provides a reference for each screen and panel in the SANbox SSP  
Management GUI. Use the SANbox SSP Management GUI to manage the SANbox  
SSP chassis. The SANbox SSP Management GUI provides the same functions as  
the command line interface.  
This section covers the following topics:  
■ Managing SANbox SSP  
■ Navigating the SANbox SSP Management GUI  
3.1  
Managing SANbox SSP  
You can manage the SANbox SSP in three ways:  
■ Remotely through the SANbox SSP Management GUI.  
■ Remotely through the command line interface (CLI)  
■ Locally through the CLI using the local administrative console  
The following sections provide more detailed information about each of the three  
ways of accessing SANbox SSP.  
NOTE: The examples shown in this section illustrate the interface for the  
SANbox 8202-16 Storage Services Platform. Operation of the  
SANbox 8200-08 SSP and SANbox 8202-08 SSP are identical with  
SANbox 8202-16 SSP, with the exception that eight fewer ports are  
shownintheSANboxSSPManagementGUIandcommandlineinterface.  
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3.1.1  
Using the SANbox SSP Management GUI  
The SANbox SSP Management GUI is supported on Microsoft Windows platforms  
runningInternetExplorerversion5orgreater. ToruntheSANboxSSPManagement  
GUI, Java WebStart must be installed on your management station. Java WebStart  
isanapplicationthatallowsyoutodownloadandrunafull-featuredJavaapplication,  
such as the SANbox SSP Management GUI, directly from a web page.  
SANbox SSP simplifies the task of configuring the management station by  
automatically detecting whether Java WebStart needs to be installed when the  
management station first accesses SANbox SSP. If Java WebStart is not present  
on the management station, SANbox SSP can provide a copy of the application  
that you can download and install. See "To install Java WebStart:" on page 4-2 and  
"TodownloadtheSANboxSSPManagementGUIfromawebbrowser:"onpage 4-3  
for more information.  
Once you've installed the WebStart application, the web console enables you to  
access the SANbox SSP Management GUI remotely using your standard web  
browser. For web browsers already running Sun's Java WebStart application, skip  
the next two sections and see "To log into the SANbox SSP Management GUI:" on  
page 4-4.  
NOTE: Sun Microsystems provides versions of Java WebStart for Windows and  
other platforms through its Java website. You may be able to use the  
SANbox SSP Management GUI from non-Windows management  
stations using a version of Java WebStart provided by Sun; however,  
QLogic only supports the use of the SANbox SSP Management GUI on  
Windows platforms running Internet Explorer version 5 or greater in  
conjunction with the version of the Java WebStart application provided  
with your SANbox SSP.  
To install Java WebStart:  
For web browsers on Windows platforms that are already running Sun's Java  
WebStart application, see the next section “Using the Web Console” instead. For  
web browsers on Windows platforms that do not yet have Sun's Java WebStart  
application installed, follow this procedure:  
1. From a web browser, enter the management port (labeled  
the URL and press the Enter key.  
) IP address as  
2. In the screen that displays, click Here is a local copy for Windows users to  
install the Sun Java WebStart Application on your machine.  
3. The License Agreement dialog box displays. In the License Agreement dialog  
box, click Accept to begin software installation.  
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4. In the Installation Directory dialog box, enter the path for the directory to install  
the Sun Java WebStart application.  
5. The Installation Directory dialog box displays. Click Next and then Finish to  
complete the installation.  
To download the SANbox SSP Management GUI from a web browser:  
NOTE: At least 100MB of free disk space must be available on your host system’s  
hard drive for theSANbox SSP ManagementGUI and WebStart software.  
WebStart must be installed from the browser from which you will access  
the SANbox SSP Management GUI. For example, you cannot install  
WebStart using Netscape and run the SANbox SSP Management GUI  
from Internet Explorer.  
1. In your web browser, type the IP address of the SANbox SSP management  
port, labeled  
displays.  
, (example: http://10.4.2.123). The following screen  
Figure 3-1. QLogic SANbox Storage Services Platform (SSP) Screen  
NOTE: The version number ofSANbox SSP is listed next to the Versionlabel.  
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2. Click Web Console to start loading the SANbox SSP Management GUI  
application. The following screen displays.  
Figure 3-2. SANbox SSP Management GUI Application Installation Screen  
WebStart downloads the SANbox SSP Management GUI from the web server  
and installs it on your host system.  
3. Click Yes when WebStart prompts Do you want to install this application?  
The SANbox SSP Management GUI application start ups automatically after  
WebStart downloads the jar.  
To log into the SANbox SSP Management GUI:  
1. From a web browser, log in with your username and password, using the same  
web browser from which the WebStart application was installed:  
username: kadmin  
password: kahuna  
Figure 3-3. SANbox SSP Management GUI Login Screen  
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2. After typing the username and password, click Logon.  
3. QLogic recommends that you change the password if you did not already do  
so during setup:  
■ If you are using the SANbox SSP Management GUI, change the password  
on the Telnet screen. See "Telnet" on page 4-12 for more information.  
■ If you are using the CLI, run the Modify User command to change the  
password. See "Modify User Command" on page B-16.  
3.1.2  
Using the Command Line Interface (Remotely)  
You can remotely connect to the CLI through telnet or ssh. Before you can access  
the CLI remotely, you must configure the management port (labeled  
on the port  
side of SANbox SSP). If you did not yet configure the management port for remote  
access, see "Accessing SANbox SSP for the First Time" on page 3-7.  
After you access the CLI through telnet or ssh, see Appendix B Command  
Reference for information about basic operation and configuration commands.  
To access the CLI using telnet:  
FormoreinformationaboutremotelyaccessingtheCLIthroughtelnet, see"Totelnet  
to the CLI from a web browser:" on page B-4.  
To access the CLI using ssh:  
You can download a free ssh client from http://www.ssh.com. The ssh command  
line to log in to the management IP address is:  
ssh [email protected]  
3.1.3  
Using the Command Line Interface (Locally)  
Most users access the CLI locally only once for configuration when starting the  
SANbox SSP for the first time. If you have not yet completed this step, see  
"Accessing SANbox SSP for the First Time" on page 3-7.  
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3.2  
Navigating the SANbox SSP Management GUI  
The top-level navigation point for the SANbox SSP Management GUI is the Chassis  
panel on the System tab. The Chassis panel provides property information for the  
SANbox SSP.  
Figure 3-4. SANbox SSP Management GUI Screen  
Using the SANbox SSP Management GUI, you can access these functions.  
Table 3-1. SANbox SSP Management GUI Functions  
GUI Area  
System  
Function  
For more information, see:  
Overall system functionality, SANbox SSP "System" on page 4-7  
status, port management, system  
configuration  
Topology  
Storage  
TheTopologytabisnotusedfortheSANbox not applicable  
SSP implementation that runs the StoreAge  
software  
The Storage tab is not used for the SANbox not applicable  
SSP implementation that runs the StoreAge  
software  
Diagnostics Diagnostics for ports and virtual disks  
"Diagnostics" on page 4-11  
"Telnet" on page 4-12  
"Log" on page 4-13  
Telnet  
Log  
Telnet window  
List of system events  
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3.2.1  
System  
System allows you to manage and configure port settings on the SANbox SSP.  
To manage external port behavior:  
1. Click System on the left pane window.  
2. Navigate within the lower window to the Ports folder.  
3. Click the specific port to manage. The Port Information screen displays (see  
Figure 3-5).  
Figure 3-5. System Port Information Screen  
The following information displays:  
■ World Wide Port Name  
■ World Wide Node Name  
■ Link State  
■ Link Type  
■ Current Port Settings  
■ Force Fabric  
■ Initiator  
■ Target  
■ Port Speed  
■ Enabled/Disable Port  
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In addition, the following settings can be changed on the System screen:  
NOTE: For all the Force Fabric, Initiator, Target, and Speed settings, you must  
click Apply before the settings are saved. The Initiator, Target, and Max  
Frame Size settings take effect only after rebooting the SANbox SSP.  
Force Fabric: selecting this box forces this port to operate in Fabric Mode Only (no  
loop support).  
Initiator: selecting this box enables initiator (storage back-end) operations through  
this port.  
Target: selecting this box enables target (front-end) operations through this port.  
Speed: changing this box enables you to force the speed operation of the SANbox  
SSP port.  
Enabling and Disabling Ports  
NOTE: Enabling and Disabling ports takes effect immediately after clicking the  
Enable/Disable buttons.  
Disable: click Disable to disable a port.  
Enable: click Enable to enable a port.  
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Ethernet Panel (System)  
The Ethernet panel in the System area shows Ethernet configuration information  
for the SANbox SSP. To view the Ethernet panel, click the top-level icon in the tree  
hierarchy on the left side. Figure 3-6 displays the System Ethernet panel.  
Figure 3-6. System Ethernet Panel  
An amber LED indicates that the corresponding component is missing, has failed,  
or will likely fail soon. Even if your SANbox SSPs appear to be performing normally,  
you should replace parts if their corresponding LED has turned amber. See  
"Replacing Hardware Components" on page 6-6 for information about ordering and  
installing replacement parts.  
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Sensors Panel (System)  
The Sensors panel in the System area shows diagnostic information for  
temperatures, fans, power supplies, and voltages for the power supplies on the  
SANbox SSP. To the view the Sensors panel, click Sensors in the tree hierarchy  
on the left. Figure 3-6 displays the System Sensors panel.  
Figure 3-7. System Sensors Panel  
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3.2.2  
Diagnostics  
The Diagnostics screen provides statistics for various aspects of the system.  
To use the Diagnostics panel:  
1. Select an object type:  
■ Port  
■ Virtual Volume  
2. Select a value for the object, such as port number if the object is port.  
3. Select a variable to graph.  
For example, utilization, errors, and transmit frames are among the variables  
that you can graph for a port on the Diagnostics screen.  
The following screen shows utilization for ports 4 and 8 (see Figure 3-8):  
Figure 3-8. Diagnostic Screen Displaying Port Utilization  
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3.2.3  
Telnet  
The Telnet screen enables you to initiate a telnet session from the SANbox SSP  
Management GUI.  
To begin a telnet session from the SANbox SSP Management GUI:  
1. Click Telnet in the left-most pane.  
2. Enter the correct administrative login and password.  
The following Telnet screen displays (see Figure 3-9):  
Figure 3-9. Telnet Screen Initiated from the SANbox SSP Management GUI  
The options in the lower window are:  
Reconnect Telnet: Re-establishes a telnet session.  
Disconnect Telnet: Disconnects a telnet session.  
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3.2.4  
Log  
The Log panel shows a list of system events (see Figure 3-10)  
Figure 3-10. Diagnostic Screen Log Panel  
Events are reported for the following channels on the Log screen:  
■ System  
■ Port  
■ Chassis  
■ Hardware  
■ Storage Application  
Each event is assigned one of the following severity levels:  
■ Emergency  
■ Alert  
■ Critical  
■ Error  
■ Warning  
■ Notice  
■ Information  
■ Debug  
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Section 4  
Using the SANbox SSP  
This section provides procedures for using the SANbox SSP, including SAN zoning,  
configuring storage, creating virtual disks, interpreting LEDs, and shutting down.  
This section describes the following procedures:  
■ Setting up a High-Availability Configuration  
■ SAN Zoning  
■ Directly Connecting Devices to SANbox SSP  
■ Configuring Storage  
■ Using the SVM GUI to Manage Virtual Storage  
■ Shutting Down SANbox SSP  
4.1  
Setting up a High-Availability Configuration  
Table 4-1 provides the specific requirements for each component that is part of the  
recommended high-availability configuration. The table presents the information for  
a highly available configuration with a single host.  
Table 4-1. Required Configuration for the Components  
of a High-Availability System  
Component  
Minimum  
Required  
a
Type  
Required Configuration per Component  
■ Supported high-availability or multi-pathing software  
installed.  
Host  
1
■ Connected to both SANbox SSPs in the high-availability  
solution, and not connected to any other SANbox SSPs.  
■ EachconnectedtooneSANboxSSP(directlyorthrough  
HBA  
2 per host  
2
a fabric). Each must see only one SANbox SSP.  
■ Each can access all storage ports.  
■ Each connected to both SVM appliances through the  
back-side fabric.  
SANbox SSP  
■ Eachoneconnectedthroughtheback-sidefabrictoboth  
SANbox SSPs.  
StoreAgeSVM  
Appliance  
2
■ Each one can access all storage ports.  
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Table 4-1. Required Configuration for the Components  
of a High-Availability System (Continued)  
Component  
Minimum  
Required  
a
Type  
Required Configuration per Component  
■ Supported RAID device with two or more independent  
controllers.  
Storage array  
At least  
1 device  
■ All ports are accessible from both SVM appliances.  
■ If a dual-controller active/passive RAID is used, the  
SANbox SSPs must be cross-connected with the  
controllers, which means that each SANbox SSP must  
see both controllers in the RAID.  
■ Supported Fibre Channel switch.  
Fibre Channel  
switches  
2 or more  
1
or  
Director-class  
switch  
■ High availability  
■ Multiple zones  
a
See the SANbox SSP release notes for the list of supported hardware including host  
operating systems, HBAs, storage, and FC switches.  
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4.2  
SAN Zoning  
NOTE: If you configure your SAN zoning using Fibre Channel World Wide Port  
Names (WWPNs), note that SANbox SSP WWPNs begin with the  
hexadecimal digits 5009066. StoreAge SVM appliance WWPNs begin  
with 2000111.  
Zoningis aSAN managementtechniqueformakingthemostefficientuseofstorage  
devices in the SAN. This section provides two examples of zoning.  
In Figure 4-1, a single Fibre Channel switch is used to connect all storage and  
initiators. Zoning is used to partition the front-side initiators (HBAs) and back-side  
(target) storage and SVM appliances into two separate logical SANs.  
Figure 4-1. Single (Zoned) Fabric Configuration  
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Note the following about Figure 4-1:  
■ Zone A (pink-shaded area): initiators. All initiators and SANbox 8200-08 SSP  
front-side ports (ports 1-4) are zoned together.  
■ Zone B (orange-shaded area): storage. All storage ports, the StoreAge SVM  
appliance, and SANbox 8200-08 SSP back-side ports (ports 5-8) are zoned  
together.  
■ The figure shows a configuration that does not use high-availability features.  
In Figure 4-2, two independent fabrics and host failover software are used to ensure  
availability. Within each switch, zoning is used to partition the front-side initiators,  
and back-side (target) storage and both SVM ports. The figure uses  
SANbox 8200-08 SSPs/SANbox 8202-08 SSPs.  
Figure 4-2. High-Availability Fabric Configuration with Zoning  
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Note the following about Figure 4-2:  
Primary Fabric (FC Switch A)  
Secondary Fabric (FC Switch B)  
Zone front_A: Primary Initiators  
Zone front_B: Secondary Initiators  
(yellow zone)  
(pink zone)  
All primary HBA ports for each host  
SANbox SSP 1, Ports 1-4  
All secondary HBA ports for each host  
SANbox SSP 2, Ports 1-4  
Zone back_A: Primary Storage  
Zone back_B: Secondary Storage  
(green zone)  
(orange zone)  
All Primary storage ports  
All Secondary storage ports  
SANbox SSP 1, Ports 7-8  
SANbox SSP 2, Ports 7-8  
SANbox SSP 1, Ports 5-6  
SANbox SSP 2, Ports 5-6  
StoreAgeSVMAppliances,primaryports  
StoreAge SVM Appliances, secondary  
ports  
4.3  
Directly Connecting Devices to SANbox SSP  
SANbox SSP supports the direct connection of its ports to initiator devices. When  
directly connecting a device to an SANbox SSP port, make sure that:  
■ The device is explicitly configured for loop-only operation (point-to-point is not  
supported for directly connecting at this time). See the documentation for your  
device for more information.  
■ if you are attaching a host, the SANbox SSP port mode is set to target or  
initiator-target mode. Do not directly connect storage devices or the SVM  
appliance to the SANbox SSP.  
See "Modify Port Command" on page B-14 for details on configuring port modes.  
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Figure 4-3 shows initiators connected directly to a SANbox 8202-16 SSP:  
Figure 4-3. Connecting Initiators Directly to SANbox SSP  
4.4  
Configuring Storage  
This section provides guidelines for proper zoning, storage access, and maximum  
frame size when configuring storage for use with SANbox SSP.  
4.4.1  
Zoning  
See "SAN Zoning" on page 5-3 for zoning examples using the SANbox SSP. As  
you configure your storage and plan the zoning, consider the specific requirements  
of your particular installation.  
4.4.2  
Access  
The SANbox SSP port connected to the storage must have permission to access  
the storage. If you are using a RAID with LUN masking, you must make sure that  
the SANbox SSP port has access to the LUN.  
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4.4.3  
Maximum Frame Size  
The default maximum frame size for the SANbox SSP is 1024 bytes. The maximum  
frame size must be set to the smallest maximum frame size of any device on the  
SAN.  
If no device on the SAN is less than 2048 bytes, set the maximum frame size to  
2048 bytes for a potential performance advantage. See "Modify Ports Command"  
on page B-15 for more information about setting the maximum frame size.  
NOTE: The maximum frame size for most SANs can be set to 2048.  
4.4.4  
Configuration Restriction on RAID Devices  
CAUTION! Failure to comply with this restriction can cause the SVM to be unable  
to see or access the available storage, or, in the most extreme cases,  
data corruption.  
This StoreAge-specific restriction affects RAID devices that are used as back-side  
storage.  
Some RAID devices allow the administrator to expose multiple logical units on  
multiple ports of the RAID device using the same logical unit number (LUN). This  
means that a logical unit can be exposed on controller A port 1 as LUN 3, for  
example, whilesimultaneouslyadifferentlogicalunitcanbeexposedoncontroller B  
port 2, also as LUN 3.  
While this is a legal configuration for the RAID devices in question, the device  
manager in the SVM GUI (Storage Virtualization Manager Graphical User Interface)  
interprets those two distinct LUNs as a single piece of physical storage, with two  
available paths.  
When accessing storage through SVM GUI, it is important that the administrator  
not assign the same LUN ID to different logical units on the same RAID device,  
even if those logical units are visible on different ports. Each logical unit on a given  
RAID device must have a unique LUN ID.  
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SeeFigure 4-4foravisualrepresentationoftheStoreAge-specificrestrictionaffects  
RAID devices.  
Valid LUN  
Configuration  
Controller A, Port 1  
LUN 1 - Logical Unit 1  
LUN 2 - Logical Unit 2  
LUN 3 - Logical Unit 3  
Controller B, Port 2  
LUN 1 - Logical Unit 1  
LUN 2 - Logical Unit 2  
LUN 3 - Logical Unit 4  
Logical Unit 1  
Logical Unit 2  
Logical Unit 3  
Logical Unit 4  
Incompatible with  
StoreAge SVM  
Figure 4-4. StoreAge Configuration Restriction on Back-Side Storage RAID Devices  
4.5  
Using the SVM GUI to Manage Virtual Storage  
This section provides general instructions for creating storage pools and virtual  
volumes, creating groups of HBAs, called UDHs (user defined hosts), and assigning  
a storage device profile to a UDH. For more information, see the StoreAge  
documentation.  
NOTE: This information is provided for your convenience. For additional details  
about the SVM GUI, see the StoreAge documentation. If there are  
differencesbetweentheStoreAgedocumentationandthisinstallationand  
configuration guide, follow the StoreAge documentation.  
To create storage pools:  
1. Open the SVM GUI, and open Volume Manager in tree view.  
2. Click Pool, click Create, and then select the physical disks that you want to  
include in the pool.  
WARNING!! This step removes the data on the physical disks that are added  
to the pool. Once a physical disk is added to a pool, the SVM  
GUI controls that disk. The data on disks that are not in a pool  
are not subject to this issue.  
NOTE: When you create the first storage pool, you are prompted to provide  
a domain name that identifies the management domain for the SVM  
appliance. Enter a domain name, and then click the Submit button  
to commit the new name to the configuration.  
3. Enter a name for the pool, and then click Continue.  
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To create a user defined host (UDH) and set the SCSI personality:  
1. Open the SVM GUI, and open Volume Manager in tree view.  
2. Click Host, then select Create UDH.  
3. Type the name of the host, select the operating system type, and then select  
the HBAs to be included in this UDH.  
NOTE: A UDH, which is a group of HBAs, enables you to easily control the  
virtual volumes exposed to multiple HBAs installed in a single server.  
4. Click Confirm to save the association between the host and the selected HBAs.  
5. Click Manage under the Host tree, and then click the Manage button on the far  
right side of the host to which you want to assign a storage device profile.  
NOTE: The storage device profile is called a SCSI Personality in the SVM  
GUI.  
6. Click the Set SCSI Personality button, and select the personality that you want  
to assign to the selected UDH.  
See Table 4-2 for the guidelines for selecting the storage device profile. Make  
sure you select the personality that is supported for your high-availability  
configuration. For a given high-availability configuration, only one personality  
type is supported. See the solution guide that corresponds to your  
high-availability setup for more information.  
:
Table 4-2. Guidelines for Selecting the Storage Device Profile  
a
If you have:  
Select this Personality:  
VMWare  
Windows  
HP-UX  
LSI RDAC  
StoreAge Default  
HPUX Personality  
a
If your platform is not listed, see the SANbox SSP solution guide for your configuration.  
7. Click Confirm.  
NOTE: You can expose the same virtual volume to different hosts with different  
personality settings.  
To create virtual volumes:  
1. Open the SVM GUI, and open Volume Manager in the tree view.  
2. Click Volume, select Create, and then type a name for the new volume.  
3. Select the pool to use for the volume, and enter the capacity that you want to  
use from the pool.  
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4. Assign permissions: R/W for read and write or Off (read only is not supported),  
and then click Continue.  
5. The new volume displays in the volume list.  
6. Perform a hardware rescan on the system. Depending on the system, you may  
also need to reboot the initiator to discover the new volume.  
4.5.1  
Failing Back  
Failover to secondary paths on the back-side and front-side is automatic when you  
are using an SVM appliance, while failback is manual. Failback causes I/O traffic  
to resume using the primary paths. The system does not automatically fail back  
once the primary back-side paths are restored. The administrator must perform an  
operation on the primary paths to make them active. Until the primary paths are  
also active, the system continues using the secondary paths.  
On the back-side, if primary path failure has forced the activation of secondary  
paths, the primary paths must be made available and active as soon as possible.  
This requires both addressing the cause of the failure, and performing a manual  
failbackoperationoncetheprimary pathsaremade available. If youdonotmanually  
fail back, and all secondary back-side paths fail, the system does not automatically  
activate the primary paths on the back-side. Even if the primary paths are available,  
the system does not automatically activate the primary paths.  
The failback behavior between front-side and back-side paths differs in the case  
that all secondary paths fail. For both front-side and back-side paths, primary paths  
are not automatically made active once they are available. On some systems,  
however, host-based front-side multipathing software does activate the primary  
paths if all secondary paths fail on the front-side. This reduces the urgency of  
performing the failback operation on the front-side, since a path failure can still be  
tolerated. The administrator must still address the failure on the front-side paths  
and return the primary paths to an available state.  
To fail back front-side traffic (to resume using primary paths ):  
1. Open the SVM GUI, and open Volume Manager in the tree view.  
2. Click Volume, select Manage under the host tree, and then click the Manage  
button on the far right side of the host that you want to failback.  
3. Click Fail Back.  
TheSVMGUIprovidesthenameoftheSANboxSSPthattheselectedhostresumes  
using.  
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To fail back back-side traffic (to resume using primary paths ):  
1. Open the SVM GUI, and open Physical Devices in the tree view.  
2. Click Manage, and then click the Manage button on the far right side of the  
device that you want to failback.  
3. Click Fail Back.  
4.6  
Shutting Down SANbox SSP  
This section provides the steps for restarting or shutting down the SANbox SSP.  
To restart SANbox SSP from the CLI:  
1. Issue the Reboot command from the CLI.  
2. Confirm that you are rebooting the system by typing Yat the Reboot system?  
prompt.  
The system shuts down and restarts, terminating active management sessions  
in the process. SANbox SSP will accept new management sessions once the  
system is restarted.  
To shut down SANbox SSP from the CLI:  
1. Issue the Shutdown command from the CLI.  
2. Confirm that you are shutting down the system by typing Yat the Shut down  
system?prompt.  
To shut down SANbox SSP using the Main Power Switch:  
WARNING!!  
■ AC power must be removed from both power supplies to cut power to the  
SANbox SSP electronics.  
■ If AC power is removed before the unit is placed into standby, SANbox  
SSP automatically starts the boot sequence when power is restored.  
To initiate shutdown, press the power button, and wait until the Alert, FAN 1, FAN 2,  
and FAN 3 LEDs turn amber.  
Once shutdown is complete, the system is in standby mode, and the Alert, FAN 1,  
FAN 2, and FAN 3 LEDs turn off.  
NOTE: The PS 1 and PS 2 LEDs remain illuminated with a green light as long  
as the AC power is connected to the power supplies.  
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Notes  
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Section 5  
Maintaining the SANbox SSP  
ThissectionprovidesinformationaboutmaintainingtheSANboxSSP. Maintenance  
tasks include updating the SANbox SSP system software, applying software  
patches, interpreting LED patterns, and replacing hardware.  
The software may require periodic updates to reflect current software releases and  
ensure optimum product performance and functionality.  
This section covers the following topics:  
■ SANbox SSP System Software  
■ Boot Sets  
■ Maintenance Mode  
■ Updating SANbox SSP System Software  
■ Interpreting the LED Patterns  
■ Replacing Hardware Components  
5.1  
SANbox SSP System Software  
SANbox SSP has two system software components that can be updated:  
■ System software image: The system software image contains the operating  
environment for SANbox SSP, including the StoreAge SVM Agent for SANbox  
SSP.  
■ Maintenance Mode image: The Maintenance Mode image contains software  
that implements basic system maintenance functions for the platform, including  
system update capability.  
Each release of the SANbox SSP system software includes the system software  
image file used to update the SANbox SSP. Maintenance Mode functionality,  
however, rarely changes. The release notes for each system software release  
indicate whether a new Maintenance Mode image is included, and whether  
installation of the new Maintenance Mode image is required to update the system.  
The system update capability provided by SANbox SSP also supports the  
incremental update of an existing system image by applying a patch file supplied  
byQLogic.ThissystempatchingcapabilityallowsQLogictodistributecriticalsystem  
updates between full releases of the system software.  
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Boot Sets  
Q
5.2  
Boot Sets  
SANbox SSP allows you to install two system images on the platform at once, and  
to choose which system image loads when the system boots. The two locations  
where system images can be installed are called boot sets.  
A valid boot set is one that has been successfully installed with a system image.  
An invalid boot set is either empty or contains an image that cannot be used by  
SANbox SSP.  
The default boot set, selected during system startup, supplies the system software  
that the SANbox SSP uses when booted. You can override this default selection  
from the local administrative console when the system starts. See "To select the  
active boot set from the local console:" below. The selected boot set is used to boot  
the system and becomes the active boot set; the boot set that was not selected is  
called the inactive boot set.  
To select the active boot set from the local console:  
1. Connect to the local administrative console using a terminal emulator, such as  
HyperTerm.  
2. Start or reboot the system.  
After the first phase of system initialization completes, output that is similar to  
the following displays:  
GNU GRUB version 0.93 (630K lower / 2096128K upper memory)  
------------------------------------------------------------  
0: Boot Set 1 - StoreAge SVM Version 1.1.0-8 Ide0  
1: Boot Set 1 - StoreAge SVM Version 1.1.0-8 Ide0 DIAG  
2: Maintenance mode - Version 1.1.0-8 Ide0  
3: Maintenance mode - Version 1.1.0-8 Ide0 ip=dhcp  
------------------------------------------------------------  
Use the ^ and v keys to select which entry is highlighted.  
Press enter to boot the selected OS, 'e' to edit the commands  
before booting, or 'c' for a command-line.  
The selected entry is 0  
Entry 0 will be booted automatically in 10 seconds.  
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5 – Maintaining the SANbox SSP  
Maintenance Mode  
Q
3. Use the arrow keys to select a boot set, and then press the Enter key to boot  
using the selection.  
The selected boot set becomes the default boot set when the system is next  
restarted.  
NOTE: Boot set items marked DIAG are for use by QLogic field service  
personnel; they should not be selected under normal operating  
conditions.  
5.3  
Maintenance Mode  
Maintenance Mode provides menu options for installing and upgrading your  
SANbox SSP software. Maintenance Mode is accessible even when no valid boot  
set is installed on the system.  
To access Maintenance Mode from the local console:  
1. Connect to the local administrative console using a terminal emulator, such as  
HyperTerm.  
2. Start or reboot the system. At the boot menu, use the arrow keys to select an  
entry labeled Maintenance Mode, and then press the Enter key to boot using  
the selection.  
If the entry tagged with ip=dhcpis selected, the system attempts to obtain an  
IP address automatically from a DHCP server. Otherwise, you must manually  
configure IP from Maintenance Mode to enable access to the SANbox SSP  
management port (labeled  
on the port side of the SANbox SSP).  
3. Log into the system as kadmin.  
The Maintenance Mode menu displays. The options are:  
e: Reconfigure Ethernet  
g: Get image package from network  
i: Install image package  
d: Delete image file  
l: List available images to install  
s: Show installed versions  
r: Reboot  
m: Show Menu  
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Updating SANbox SSP System Software  
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5.4  
Updating SANbox SSP System Software  
This section provides procedures for the following:  
■ Installing a new system software image  
■ Applying a system software patch  
■ Installing a new Maintenance Mode image  
To install a new system software image on SANbox SSP:  
1. Load the current system image file onto a server that is accessible via SCP  
from the SANbox SSP to be updated.  
A system image for this release has a name similar to:  
t3-prod_name-image_1.1.0-15_i386.deb  
where prod_name is a string specific to your product.  
NOTE: The current system image file is available through ftp or on CD-ROM.  
2. Install the new release on one of the boot sets of the SANbox SSP.  
a. Reboot the system.  
b. Select Maintenance Mode in the boot menu.  
c. Log in as kadminto enter the Maintenance Mode menu.  
d. Type eto configure the Ethernet port, if it is not already configured.  
e. Choose option gto transfer the image file from the network:  
t3-prod_name-image_1.1.0-15_i386.deb  
f. Choose option ito install that image.  
g. Choose the boot set to which the image will be installed (either 1or 2), and  
type YESto confirm erasure of the boot set.  
h. After the image is installed, select option rto reboot the system.  
To apply a system software patch:  
1. Reboot into Maintenance Mode.  
2. Login as kadminuser.  
3. Choose option eto configure network (if not configured).  
4. Choose option gto transfer the following file:  
t3-patch_1.1.0-15c_i386.deb  
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5 – Maintaining the SANbox SSP  
Interpreting the LED Patterns  
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5. Choose option ito install the following (or the desired boot set):  
t3-patch_1.1.0-15c on bootset 1  
6. Choose option rto reboot.  
To install a new Maintenance Mode image on SANbox SSP:  
The release notes for a given SANbox SSP software release indicate whether an  
update to Maintenance Mode is necessary. See the release notes for instructions  
on installing the Maintenance Mode image.  
5.5  
Interpreting the LED Patterns  
Figure 5-1 shows the six LED indicator lights on SANbox SSP and the function to  
which each light corresponds. A green light indicates normal operation.  
An amber LED indicates that the corresponding component is missing, has failed,  
or will likely fail soon. Even if your SANbox SSPs appear to be performing normally,  
you should replace parts if their corresponding LED has turned amber. See  
"Replacing Hardware Components" on page 6-6 for information about ordering and  
installing replacement parts.  
2
1
3
!
1
2
3
1
2
4
6
5
1 Power Supply 1 LED indicator light.  
2 Alert LED indicator light: amber indicates a  
temperature alertor an internal voltage fault.  
3 Power Supply 2 LED indicator light.  
4 Fan 1 LED indicator light.  
5 Fan 2 LED indicator light.  
6 Fan 3 LED indicator light.  
Figure 5-1. SANbox SSP LED Panel Indicator Lights (Port Side)  
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Replacing Hardware Components  
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5.5.1  
POST and the LEDs  
Power-On Self Test (POST) is a diagnostic testing sequence that the SANbox SSP  
runs while powering on. If all the hardware is detected and found to be operating  
properly, SANbox SSP begins to boot.  
While the software is loading, all the port LEDs turn amber and then turn off.  
POST has successfully completed when all LED activity has stopped; this takes  
approximately 1-2 minutes. SANbox SSP has powered on successfully when the  
Alert LED is green, and all port lights are off. If POST never completes, all six LEDs  
remain amber.  
NOTE: The port LEDs blinks if there is traffic on the SAN.  
5.6  
Replacing Hardware Components  
SANbox SSP comes with transceivers and fans already installed. This section  
provides information if you need to replace a fan, transceiver, or power supply.  
To replace the fans:  
ToreplaceFan1orFan3(40mmfan), orderreplacementfan097-0005fromQLogic  
Corporation. The kit includes instructions for replacing the fan.  
To replace Fan 2 (80 mm fan), order replacement fan 097-0004 from QLogic  
Corporation. The kit includes instructions for replacing the fan.  
To replace the power supplies:  
Order replacement power supply 097-0006 from QLogic Corporation. The kit  
includes instructions for replacing the power supplies.  
If you need to install the power supplies, see "To install the power supplies:" on  
page 3-5.  
5-6  
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Replacing Hardware Components  
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5.6.1  
About the Transceivers  
NOTE:  
■ If the port is not being used, leave the rubber dust cover plugged into the  
transceiver.  
■ Always use the bail latch to remove and insert the transceiver; do not pull  
on the transceiver body.  
■ Always put the bail latch into the up position before inserting the Fibre  
Channel cable.  
SANbox SSP comes with a full set of transceivers already installed, one in each  
port. QLogic’s transceivers include a bail latch that must be in the down position  
before removing the transceiver and put in the up position before inserting the Fibre  
Channel cable.  
NOTE: QLogic highly recommends that you use only transceivers certified and  
sold by QLogic. The transceivers that QLogic sells are Small Form-Factor  
Pluggable industry standard transceivers. If another optical SFP  
transceiver is used, other than one recommended and sold by QLogic  
Corporation, the user must ensure compliance with UL recognized  
standards and DHHS regulations.  
To replace a transceiver:  
1. Order replacement transceivers, part number 097-0007.  
The kit includes four transceivers.  
2. Pull down on the bail latch, and then pull the old transceiver out of the port.  
3. Insert the new transceiver into the port.  
4. Remove the rubber dust cover from the transceiver before inserting the Fibre  
Channel cable.  
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Replacing Hardware Components  
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Notes  
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Section 6  
Troubleshooting  
This section provides resolutions for issues that you may experience during system  
start-up and configuration of the SANbox SSP.  
NOTE: The recommended actions in this section assume that you are  
troubleshooting components of the SANbox SSP, and that the platform  
is in the original factory configuration. If you have removed or replaced  
components or changed any default settings or driver firmware, the  
recommendations in this section may not apply.  
This section discusses:  
■ Before Looking at the Problem Statements  
■ Problem Statements and Troubleshooting Procedures  
6.1  
Before Looking at the Problem Statements  
Before looking through the list of problem statements:  
■ Confirm that the SANbox SSP is powered on and that the Alert LED is green.  
■ Configure the IP address for the management port: from the command line  
interface (CLI), run the Modify eth command. See "Modify Eth Command" on  
page B-13 for more information about this command.  
■ Confirm that all connected ports are fully seated and the link LED is illuminated.  
■ Confirm that all the other components of the system (fabric switches, storage  
arrays, and so on) are powered up and properly configured.  
Before contacting technical support, see “Warranty and Technical Support” for more  
information, including how to run Show Debug Dump and how to create a trace file.  
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6 – Troubleshooting  
Problem Statements and Troubleshooting Procedures  
Q
6.2  
Problem Statements and Troubleshooting Procedures  
This section discusses the troubleshooting procedures for each problem statement.  
BACK-END STORAGE NOT FOUND (LOOP/FABRIC)  
Check that:  
■ SANbox SSP is correctly connected to the fabric.  
■ Storage device is correctly connected to the fabric.  
■ Zoning of storage-side fabric is correct.  
See "SAN Zoning" on page 5-3 for zoning tips.  
■ Storage device is configured to allow the SANbox SSP to access the appropriate  
LUN.  
If you are using a RAID with LUN masking, make sure that the SANbox SSP  
port has access to the LUN. In addition, make sure that physical LUNs from the  
storage array are configured for Open Systems host mode. The SANbox SSP  
supports LUNs 0-255 only.  
■ Maximum frame size is correctly set.  
Check that SANbox SSP ports are set to the lowest maximum frame size of any  
device connected to the fabric. See "Configuring Storage" on page 5-6 for more  
information.  
BACK-END STORAGE NOT FOUND BY SVM  
Check that:  
■ SVM device is correctly connected to the fabric.  
■ Storage device is correctly connected to the fabric.  
The storage device must be configured to allow access to the SVM appliance  
and the SANbox SSP. The LUN may be accessible by the SVM appliance but  
not by the SANbox SSP. In this case, new virtual volumes created in SVM are  
not actually created and are missing from the Show Debug Kdisks list.  
See "Show Debug Command" on page B-19 for more information about this  
command.  
■ Zoningofstorage-sidefabriciscorrect. See"SANZoning"onpage 5-3forzoning  
tips.  
■ Storage device is configured to allow SVM to access the appropriate LUN.  
ConfigurestoragedevicestoallowaccesstotheSVMapplianceandtheSANbox  
SSP. If you are using a RAID with LUN masking, you must make sure that the  
SANbox SSP port has access to the LUN.  
6-2  
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Problem Statements and Troubleshooting Procedures  
Q
■ Different logical units have different LUN identifiers.  
When accessing storage through the SVM GUI, it is important that the  
administrator not assign the same LUN ID to different logical units on the same  
RAID device, even if those logical units are visible on different ports. Each logical  
unit on a given RAID device must have a unique LUN ID.  
See "Configuration Restriction on RAID Devices" on page 5-7 for more  
information about this topic.  
■ See also "Back-End Storage Not Found (Loop/Fabric)" on page 7-2.  
CANNOT ACCESS SANbox SSP CONSOLE PORT  
Makesuretheterminalsettingsareproperlyconfigured.Settheterminalparameters  
for 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control. In addition, make  
sure you are connected to the correct COM port on your system.  
CANNOT LOG INTO SANbox SSP (GUI or CLI)  
Make sure that:  
■ IP address is properly configured.  
From the command line interface (CLI), run the Modify eth command. See  
"Modify Eth Command" on page B-13 for more information about this command.  
■ Make sure your Ethernet cable is connected to the management port (labeled  
), which is the first Ethernet port from the left. The high-availability ports are  
the two Ethernet ports on the right.  
■ Username and password are correct.  
■ SANbox SSP is powered on and that the Alert LED is green.  
INITIATOR NOT FOUND (LOOP/FABRIC)  
Check that:  
■ SANbox SSP is correctly connected to fabric.  
■ Initiator is correctly connected to the fabric.  
■ Zoningofstorage-sidefabriciscorrect. See"SANZoning"onpage 5-3forzoning  
tips.  
■ Maximum frame size correctly set.  
Check that SANbox SSP ports are set to the lowest maximum frame size of any  
device connected to the fabric. See "Configuring Storage" on page 5-6 for more  
information.  
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6 – Troubleshooting  
Problem Statements and Troubleshooting Procedures  
Q
INITIATOR NOT FOUND BY SVM  
Check that:  
■ SVM device is correctly connected to the fabric.  
The switch must show that the SVM port is present. Unplug and then plug in the  
SANbox SSP front-side connections to the fabric.  
■ Initiator is visible to SANbox SSP. If not, try rebooting the SANbox SSP.  
Run show debug wwpnin the command line interface. If the initiator is visible  
to the SANbox SSP, it displays in the output of this command. See "Show Debug  
Command" on page B-19 for more information about this command.  
■ See also "Initiator Not Found (Loop/Fabric)" on page 7-3.  
■ SANbox SSP is visible to the SVM.  
Perform a reinit configon SVM, and then try rebooting the SVM appliance.  
■ Reboot the fabric switch.  
VIRTUAL VOLUME NOT DISCOVERED BY INITIATOR  
Verify that:  
■ Initiator is visible to SANbox SSP.  
■ Storage is visible to SANbox SSP.  
Perform or run these operations:  
■ Run show debug wwpnin the CLI. See "Show Debug Command" on page B-19  
for more information about this command.  
■ Perform a rescan on the initiator.  
■ Reset the initiator's Fibre Channel link. See your initiator documentation for more  
information.  
■ Reboot the initiator.  
6-4  
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Appendix A  
Specifications  
This appendix contains the specifications for the SANbox 5602 Fibre Channel  
switch. Refer to Section 2 General Description for the location of all connections,  
switches, controls, and components.  
A.1  
Performance Characteristics  
Processors  
■ SANbox 8202-16 ....................... Dual Intel Pentium Xeon  
■ SANbox 8202-08/8200-08 ......... Single Intel Pentium Xeon  
Memory  
■ SANbox 8202-16 ....................... 2 GB  
■ SANbox 8202-08/8200-08 ......... 1 GB  
Ports  
■ SANbox 8202-16 ....................... 16 Fibre Channel ports, each N_port or  
NL_port configurable  
■ SANbox 8202-08/8200-08 ......... 8 Fibre Channel ports, each N_port or  
NL_port configurable  
Port Speed...................................... Auto-negotiating 2 Gbps full duplex  
(2.125 Gbps)  
Backplane....................................... Non-blocking 80 Gbps  
Performance  
■ SANbox 8202-16 ....................... 460,000 IOPs aggregate  
■ SANbox 8202-08 ....................... 285,000 IOPs aggregate  
■ SANbox 8200-08 ....................... 195,000 IOPs aggregate  
A.2  
Media  
Media.............................................. Hot-plug, Small Form-Factor Pluggable  
(SFP)  
SN0054628-00 A  
A-1  
           
A – Specifications  
Storage Management  
Q
A.3  
Storage Management  
Maximum physical back-end  
storage............................................ 131,072 TB  
Maximum virtual LUN size.............. 2 TB  
Maximum number of virtual LUNs  
per port (assigned to initiator)......... 256  
Maximum number of virtual  
LUNs per port (assigned to initiator)  
■ SANbox 8202-16 ....................... 4,096  
■ SANbox 8202-08 ....................... 2,048  
■ SANbox 8200-08 ....................... 1,024  
Maximum number of initiators: ....... 32,768  
Maximum number of LUNs:............ 65,536  
A.4  
High Availability Features  
Clustering ....................................... ■ Supports Active/Active ñ Active/Passive  
failover  
■ Dual 10/100 Ethernet RJ-45 connections  
for clustering  
Hot swappable fans........................ SANbox 8202-16/8202-08  
Redundant, hot swappable power  
supplies  
■ SANbox 8202-16/8202-08 ........ Standard  
■ SANbox 8200-08 ...................... Not available  
A.5  
Standards  
........................................................ ■ FC-PH  
■ FC-AL  
■ FCP-SCSI  
■ Fibre Alliance MIB  
■ SNMP v1,2,3  
A-2  
SN0054628-00 A  
           
A – Specifications  
Electrical  
Q
A.6  
Device Management  
Access............................................ SSH, Telnet, Web Browser, SOAP/XML,  
SNMP Interfaces  
Interfaces........................................ ■ 1 10/100 Ethernet RJ-45 for management  
■ 1 Serial DB-9 RS232 for configuration  
A.7  
Mechanical  
Dimensions..................................... 17 in. (W) x 3.5 in. (H) x 21 in. (D)  
Enclosure........................................ 2U rack mountable  
Weight  
■ SANbox 8202-16 ....................... 35 lbs.  
■ SANbox 8202-08/8200-08 ......... 30 lbs.  
A.8  
Environmental  
Temperature ................................... +10°C to +40°C  
Humidity.......................................... 5% to 85% noncondensing  
Altitude............................................ 0 to 10,000 feet  
Shock.............................................. 5g, 11ms, half sine  
Vibration ......................................... 0.5g, 40 to 3000 Hz  
A.9  
Electrical  
Power ............................................. 100-230VAC  
Frequency....................................... 50-60Hz  
SN0054628-00 A  
A-3  
               
A – Specifications  
Regulatory  
Q
A.10  
Regulatory  
........................................................  
■ UL  
■ CE  
■ cUL  
■ FCC  
A-4  
SN0054628-00 A  
   
Appendix B  
Command Reference  
Using the SANbox SSP command line interface (CLI), you can configure and  
manage SANbox SSP with common command sets.  
This appendix provides a reference for each command in the command line  
interface for the SANbox SSP. The commands provide the same functions as the  
SANbox SSP Management GUI.  
You can access the CLI through either the Local Administrative Console or a telnet  
session. This appendix provides the steps for accessing the CLI and describes each  
of the commands.  
This appendix covers the following topics:  
■ Command Line Interface (CLI) Overview  
■ Accessing the CLI  
■ Commands  
B.1  
Command Line Interface (CLI) Overview  
The SANbox SSP provides a command line user interface through serial, telnet,  
and ssh connections. All configuration, maintenance, andmonitoring of theSANbox  
SSP are accessible through the command line interface.  
B.1.1  
Command Quick Reference by Object  
Table B-1 shows which commands are available for the major object types.  
Table B-1. Commands by Object Type  
Object Type  
Command  
Page  
page B-9  
eths  
Disable Eth Command  
Enable Eth Command  
Modify Eth Command  
Show Eth Command  
Show Eths Command  
page B-10  
page B-13  
page B-21  
page B-22  
ports  
Disable Port Command  
Enable Port Command  
Modify Port Command  
Modify Ports Command  
Reset Port Command  
page B-9  
page B-11  
page B-14  
page B-15  
page B-17  
SN0054628-00 A  
B-1  
             
B – Command Reference  
Command Line Interface (CLI) Overview  
Q
Table B-1. Commands by Object Type (Continued)  
Object Type  
users  
Command  
Page  
page B-8  
page B-8  
Create User Command  
Delete User Command  
Disable User Command  
Enable User Command  
page B-10  
page B-11  
community  
Set Community Command  
Show Community Command  
page B-18  
page B-19  
date/timezone  
Modify Date Command  
Modify Timezone Command  
Show Date Command  
page B-13  
page B-16  
page B-19  
fans  
Show Fan Command  
Show Fans Command  
page B-22  
page B-23  
groups  
therms  
voltages  
Show Group Command  
Show Groups Command  
page B-23  
page B-23  
Show Therm Command  
Show Therms Command  
page B-26  
page B-27  
Show Voltage Command  
Show Voltages Command  
page B-28  
page B-28  
B.1.2  
Command Syntax and Command Completion  
The CLI command syntax is as follows:  
command  
keyword [value]  
keyword [value1] [value2]  
The command is followed by one or more keywords. Consider the following rules  
and conventions:  
■ Commands and keywords are case sensitive.  
■ Required keyword values appear in standard font: [value]. Optional keyword  
values are shown in italics: [value].  
This CLI provides command completion to minimize the typing needed to run  
commands. This feature enables you to press the completion key (the Tab key) to  
complete a partially typed command line. If the command line fragment is  
unambiguous, it is completed with the remainder of the command line.  
If there is more than one possible match for a command line fragment, continue  
pressing the Tab key to see each of the possible matches. You then type enough  
of the command line to distinguish it from the other possible matches.  
B-2  
SN0054628-00 A  
   
B – Command Reference  
Command Line Interface (CLI) Overview  
Q
In addition, you can get a list of legal fields at any point in the command line. For  
example if you type show user, and then press the Tab key, a list of existing users  
is returned.  
The completion feature in the CLI also validates previously typed input. If there is  
anerrorinthecommandlinepriortothepointwhereyouhaverequestedcompletion,  
an error is printed and the cursor is set to the point where the command line breaks  
the defined syntax rules.  
B.1.3  
Online Help  
The CLI for the SANbox SSP includes online help. Type part of a command to view  
the help information, such as a list of arguments or the proper syntax.  
Help Commands  
For information about getting a list of commands, see "Help Commands"  
(page B-13). For information about getting help with a particular command, see  
"Help Command" (page B-12).  
Example 1:  
Typing modifyreturns these results:  
required arg not present  
oneof[therm, port, ports, timezone, date, user, eth, '?']required  
Example 2:  
Typing show userreturns these results:  
kadmin@k-> show user  
user - (syntax: show user <user name>)  
users - (syntax: show users)  
"user" is ambiguous, must differentiate between: [user, users]  
Please refer to command syntax for detail.  
SN0054628-00 A  
B-3  
 
B – Command Reference  
Accessing the CLI  
Q
B.2  
Accessing the CLI  
Once the management port (labeled  
on the port side of SANbox SSP) has been  
properly configured with an IP address, a user can telnet to the SANbox SSP using  
a web browser or standard telnet application. After successful bootup, the  
management port is available for management purposes.  
See "To modify Ethernet settings for remote access:" on page 3-8 or "Modify Eth  
Command" (page B-13), if you did not already configure the management port for  
remote access.  
NOTE: To gain access to the CLI, type the default login and password.  
login: kadmin  
password: kahuna  
To telnet to the CLI from a web browser:  
1. In your web browser, type the IP address of SANbox SSP (example:  
http://10.4.2.123).  
The following screen displays (see Figure B-1):  
NOTE: The version number of the SANbox SSP is listed next to the Version  
label at the top of the screen.  
Figure B-1. QLogic SANbox Storage Services Platform (SSP) Screen  
B-4  
SN0054628-00 A  
           
B – Command Reference  
Accessing the CLI  
Q
2. Click Telnet Console to run a HyperTerminal session. The following screen  
displays (see Figure B-2):  
Figure B-2. Telnet Console Login Screen  
Log in with the default login and password.  
NOTE: QLogic recommends that you change the default password. If you  
have not already done so, run the "Modify User Command"  
(page B-16) to change the password.  
login: kadmin  
password: kahuna  
SN0054628-00 A  
B-5  
     
B – Command Reference  
Accessing the CLI  
Q
The following menu options display (see Figure B-3):  
Figure B-3. Telnet Console Menu Options  
3. Enter commands into the telnet window to begin managing the SANbox SSP  
with the CLI commands.  
B.2.1  
Users and Groups  
The SANbox SSP provides two built-in users and two built-in groups: kadminis a  
member of the Administratorgroup, and kmonitoris a member of the  
Monitorgroup.  
The default password for both accounts is kahuna. See "Modify User Command"  
(page B-16) for information about changing the password.  
Users in the Monitorgroup are limited to commands that only view system  
configuration and status; Monitorusers cannot change the system configuration.  
See the showcommands, such as "Show User Command" (page B-27) and "Show  
Port Command" (page B-23), and so on, for more information.  
Users in the Administratorgroup can create and delete users, and can also  
modify users, eths, and ports. See "Create User Command" (page B-8), "Delete  
User Command" (page B-8), "Modify User Command" (page B-16), "Modify Eth  
Command" (page B-13), "Modify Port Command" (page B-14), and "Modify Ports  
Command" (page B-15) for more information.  
B-6  
SN0054628-00 A  
     
B – Command Reference  
Accessing the CLI  
Q
Table B-2 summarizes the features of the built-in users and built-in groups.  
Table B-2. Built-In Users and Groups  
View System  
Configuration  
and Status  
Create/Delete Users  
and Modify  
Eths/Ports/Users  
Built-in  
Users  
Built-in  
Groups  
Default  
Password  
kadmin  
kmonitor  
Administrator  
Monitor  
kahuna  
kahuna  
yes  
yes  
yes  
no  
SN0054628-00 A  
B-7  
 
B – Command Reference  
Commands  
Q
B.3  
Commands  
Clear Command  
Clears the screen of text.  
Syntax  
clear  
Create User Command  
Creates a new user in the specified group, or views user settings. The groups  
defined for SANbox SSP are Administratorand Monitor. When new users  
are added, they get the same permissions as the existing kadmin and kmonitor  
users. When you issue this command, you must enter an SNMP password greater  
than eight characters in length, in addition to your normal account password.  
Syntax  
create user [user name] group [group name]  
Keywords create user [user name]  
Name of the new user  
group [group name]  
Name of the group to which the user will belong: Administratoror kmonitor.  
Notes  
Only users belonging to the Administrator group can add, delete, and  
disable/enable users, and the current user cannot be disabled or deleted.  
See Also  
"Delete User Command" on page B-8  
"Disable User Command" on page B-10  
"Enable User Command" on page B-11  
"Show User Command" on page B-27  
"Show Users Command" on page B-27  
Delete User Command  
Removes the specified user from the list of administrators who can manage the  
SANbox SSP.  
Syntax  
delete user [user name]  
Keywords delete user [user name]  
Name of the user that you are removing from the system.  
Notes  
Only users belonging to the Administrator group can add, delete, and  
disable/enable users, and the current user cannot be disabled or deleted.  
B-8  
SN0054628-00 A  
             
B – Command Reference  
Commands  
Q
See Also  
"Create User Command" on page B-8  
"Disable User Command" on page B-10  
"Enable User Command" on page B-11  
"Show User Command" on page B-27  
"Show Users Command" on page B-27  
Disable Eth Command  
SANbox SSP includes three Ethernet connections, MGMT, HA1, and HA2. This  
command disables the specified Ethernet connection so that it cannot send or  
receive network traffic.  
This command is used for tightened security purposes. Once you disable the  
Ethernet connections using this command, you can access the CLI and administer  
SANbox SSP only from the serial console.  
Syntax  
disable eth [ethernet name]  
Keywords disable eth [ethernet name]  
Name of the Ethernet that you are disabling: MGMT, HA1,or HA2.  
Notes  
If you are connected through the management port, disabling the MGMT Ethernet  
terminates any active network GUI and CLI sessions, requiring relogin. If you are  
using the CLI on the serial console, the connection is not be disrupted.  
See Also  
"Enable Eth Command" on page B-10  
"Modify Eth Command" on page B-13  
"Show Eth Command" on page B-21  
"Show Eths Command" on page B-22  
Disable Port Command  
Disables the specified Fibre Channel port number so that it cannot send and  
receive Fibre Channel traffic.  
Syntax  
disable port  
[port number]  
[*]  
Keywords disable port [port number]  
Port number is an integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or  
1-16 for SANbox 8202-16 SSP to indicate the Fibre Channel port.  
disable port [*]  
* indicates all Fibre Channel ports.  
SN0054628-00 A  
B-9  
       
B – Command Reference  
Commands  
Q
See Also  
"Enable Port Command" on page B-11  
"Modify Port Command" on page B-14  
"Modify Ports Command" on page B-15  
"Show Port Command" on page B-23  
"Show Ports Command" on page B-24  
Disable snmpv3 Command  
This command does not turn off Simple Management Protocol. By default, the  
system runs Simple Network Management Protocol, version 2. Disabling SNMPv3  
means that SNMPv2 is running instead of SNMPv3.  
Syntax  
disable snmpv3  
See Also  
"Enable snmpv3 Command" on page B-11  
"Show snmpv3 Command" on page B-26  
Disable User Command  
Temporarily disables the user account without deleting it. The account can later be  
enabled using the Enable User Command command.  
Notes  
Only users belonging to the Administrator group can add, delete, and  
disable/enable users, and the current user cannot be disabled or deleted.  
Syntax  
disable user [user name]  
Keywords disable user [user name]  
Name of the user account that you are disabling.  
See Also  
"Enable User Command" on page B-11  
"Modify User Command" on page B-16  
"Show User Command" on page B-27  
"Show Users Command" on page B-27  
Enable Eth Command  
SANbox SSP includes three Ethernet connections, MGMT, HA1, and HA2. This  
command enables the specified Ethernet connection so that it can send or receive  
network traffic.  
Syntax  
enable eth [ethernet name]  
Keywords enable eth [ethernet name]  
Name of the Ethernet that you are enabling: MGMT, HA1,or HA2.  
B-10  
SN0054628-00 A  
           
B – Command Reference  
Commands  
Q
See Also  
"Disable Eth Command" on page B-9  
"Modify Eth Command" on page B-13  
"Show Eth Command" on page B-21  
"Show Eths Command" on page B-22  
Enable Port Command  
Enables the specified Fibre Channel port number so that it can send and receive  
Fibre Channel traffic.  
Syntax  
enable port  
[port number]  
[*]  
Keywords enable port [port number]  
An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for  
SANbox 8202-16 SSP to indicate the Fibre Channel port.  
enable port [*]  
* indicates all Fibre Channel ports.  
See Also  
"Disable Port Command" on page B-9  
"Modify Port Command" on page B-14  
"Modify Ports Command" on page B-15  
"Show Port Command" on page B-23  
"Show Ports Command" on page B-24  
Enable snmpv3 Command  
By default, the system runs Simple Network Management Protocol, version 2.  
Enabling SNMPv3 means that SNMPv3 is running instead of SNMPv2.  
Syntax  
enable snmpv3  
See Also  
"Disable snmpv3 Command" on page B-10  
"Show snmpv3 Command" on page B-26  
Enable User Command  
Enables the user account that was previously disabled using the Disable User  
Command command.  
Syntax  
enable user [user name]  
Keywords enable user [user name]  
Name of the user account that you are enabling.  
SN0054628-00 A  
B-11  
           
B – Command Reference  
Commands  
Q
Notes  
Only users belonging to the Administrator group can add, delete, and  
disable/enable users, and the current user cannot be disabled or deleted.  
See Also  
"Disable User Command" on page B-10  
"Modify User Command" on page B-16  
"Show User Command" on page B-27  
"Show Users Command" on page B-27  
Exit Command  
Quits this command line interface session, terminates the telnet session, and logs  
the user out.  
Syntax  
exit  
See Also  
"Quit Command" on page B-17  
Help Command  
Provides information about using the specified commands.  
Syntax  
help  
[partial command name]  
[command name]  
Keywords help [partial command name]  
Part of a help command (enough of the command to uniquely identify it).  
help [command name]  
Entire command name.  
Examples Executing the command help modprovides the same information as help  
modify.  
help rereturns this help information:  
reset - (Reset to known state.)  
restart - (Restart a process.)  
reboot - (Reboot the host.)  
See Also  
"Help Commands" on page B-13  
B-12  
SN0054628-00 A  
       
B – Command Reference  
Commands  
Q
Help Commands  
Provides a list of the first-level commands available in this command line  
interface.  
Syntax  
help commands  
See Also  
"Help Command" on page B-12  
Modify Date Command  
Sets the system date and time.  
Syntax  
modify date [MM/DD/YYYY hh:mm:ss]  
Keywords modify date [MM/DD/YYYY hh:mm:ss]  
MM/DD/YYYY is the month, day, and year for the system time (year must be  
4-digits long). hh:mm:ss is the hours, minutes, and seconds for the system time.  
Notes  
Once the time zone is set, the system automatically switches between Standard  
Time and Daylight Saving Time.  
See Also  
"Modify Timezone Command" on page B-16  
Modify Eth Command  
Configures the Ethernet properties—ip address, gateway, and subnet—for the  
specified Ethernet connection.  
Syntax  
modify eth [ethernet name]  
ip [ip addr]  
gateway [gateway router]  
netmask [subnet mask]  
Keywords At least one of the optional keywords is required:  
modify eth [ethernet name]  
Ethernet connection that you are modifying: MGMT, HA1,or HA2.  
ip [ip addr]  
IP address of the specified Ethernet.  
gateway [gateway router]  
Router for the specified Ethernet.  
netmask [subnet mask]  
Subnet mask for the specified Ethernet.  
SN0054628-00 A  
B-13  
             
B – Command Reference  
Commands  
Q
Notes  
If you are connected through the management port, modifying the MGMT  
Ethernet terminates any active network GUI and CLI sessions, requiring relogin. If  
you are using the CLI on the serial console, the connection is not disrupted.  
See Also  
"Disable Eth Command" on page B-9  
"Enable Eth Command" on page B-10  
"Show Eth Command" on page B-21  
"Show Eths Command" on page B-22  
Modify Port Command  
Changes the specified keywords—type, capability, speed—for the specified Fibre  
Channel port number.  
Syntax  
modify port [port number]  
type [port type]  
capability [port capability]  
speed [port speed]  
Keywords At least one of the optional keywords is required:  
modify port [port number]  
An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for  
SANbox 8202-16 SSP to indicate the Fibre Channel port.  
capability [port capability]  
FCP_TARGET: to enable the port to be used as a front-end (looks like a storage  
array port).  
FCP_INITIATOR: to initiate back-end traffic to disks (cannot receive storage).  
both: traffic can go both ways.  
speed [port speed]  
1G, 2G, NEGOTIATE  
type [port type]  
N_PORT: the port functions only in conjunction with a single-attached device that is  
capable of fabric mode operation.  
AUTO: enables the port to initialize in the most appropriate mode, either loop  
(NL_Port) or fabric (N_Port), according to what is on the other end of the link.  
NOTE: Ports should generally run in fabric mode because fabric yields better  
throughput and links recover more quickly.  
Notes  
You must restart the system for port capability or port speed changes to take  
effect.  
B-14  
SN0054628-00 A  
     
B – Command Reference  
Commands  
Q
maxframesize is not a keyword for this command because all ports must share the  
same frame size.  
See Also  
"Disable Port Command" (page B-9)  
"Enable Port Command" (page B-11)  
"Modify Ports Command" (page B-15)  
"Reset Port Command" (page B-17)  
"Show Port Command" (page B-23)  
"Show Ports Command" (page B-24)  
Modify Ports Command  
Changes the specified keywords—type, capability, speed—for all SANbox SSP  
ports.  
Syntax  
modify  
ports type [port type]  
capability [port capability]  
speed [port speed]  
maxframesize [size (in bytes)]  
Keywords At least one of the following keywords is required:  
capability [port capability]  
FCP_TARGET: to enable the port to be used as a front-end (looks like a storage  
array port)  
FCP_INITIATOR: to initiate back-end traffic to disks (cannot receive storage)  
both: traffic can go both ways  
maxframesize [size (in bytes)]  
Smallest maximum frame size of any device on the SAN, usually 2048. Some  
systems require 1024, or even smaller.  
This number specifies the maximum frame size that Kahuna can negotiate to  
exchange with other Fibre Channel devices. This number must be the same  
throughout the SAN.  
ports type [port type]  
N_PORT: the port functions only in conjunction with a single attached device that is  
capable of fabric mode operation.  
AUTO: enables the port to initialize in the most appropriate mode, either loop  
(NL_Port) or fabric (N_Port), according to what is on the other end of the link.  
NOTE: Ports should generally run in fabric mode because fabric yields better  
throughput and links recover more quickly.  
SN0054628-00 A  
B-15  
     
B – Command Reference  
Commands  
Q
speed [port speed]  
NEGOTIATE, 1G, 2G  
Notes  
You must restart the system for port capability, port speed, or frame size changes  
to take effect.  
See Also  
"Disable Port Command" on page B-9  
"Enable Port Command" on page B-11  
"Modify Ports Command" on page B-15  
"Reset Port Command" on page B-17  
"Show Port Command" on page B-23  
"Show Ports Command" on page B-24  
Modify Timezone Command  
Starts a Time Zone Configuration utility that enables you to select your  
geographical area and time zone, and then modify your local time if needed.  
Syntax  
Notes  
modify timezone  
Once the time zone is set, the system automatically switches between Standard  
Time and Daylight Saving Time.  
See Also  
"Show Timezone Command" on page B-27  
Modify User Command  
Adds the specified user to the specified group. This command also changes the  
password defined for the specified user.  
The groups defined for SANbox SSP are Administratorand Monitor. When  
new users are added, they get the same permissions as the existing kadmin and  
kmonitor users.  
Syntax  
modify user [user name]  
group [group name]  
password  
Keywords modify user [user name]  
User name that you want to add to the specified group.  
group [group name]  
Name of the group to which you are adding the specified user: Administrator  
or Monitor.  
password  
Include this keyword if you want to change the password.  
B-16  
SN0054628-00 A  
         
B – Command Reference  
Commands  
Q
See Also  
"Disable User Command" on page B-10  
"Enable User Command" on page B-11  
"Modify User Command" on page B-16  
"Show User Command" on page B-27  
"Show Users Command" on page B-27  
Quit Command  
Exits this command line interface session, terminates the telnet session, and logs  
the user out.  
Syntax  
quit  
See Also  
"Exit Command" on page B-12  
Reboot Command  
Restarts the SANbox SSP.  
Syntax  
reboot  
Reset Port Command  
Shuts down the port and then restarts it, leaving the properties of the port  
unchanged. Use this command to clear a port that is in an unknown state and  
trigger the discovery process.  
WARNING!! Running this command disrupts any traffic on this port, and should  
never be performed on a port that is moving data. Doing so could  
cause read/write failure and error conditions in software if traffic has  
occurred.  
Syntax  
reset port  
[port number]  
*
Keywords reset port [port number]  
An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for  
SANbox 8202-16 SSP to indicate the Fibre Channel port.  
reset port *  
* indicates all Fibre Channel ports.  
See Also  
"Modify Ports Command" on page B-15  
"Show Port Command" on page B-23  
"Show Ports Command" on page B-24  
SN0054628-00 A  
B-17  
         
B – Command Reference  
Commands  
Q
Restart snmp Command  
Stops and then restarts the Simple Network Management Protocol process.  
Syntax  
restart snmp  
Set Community Command  
Changes the name of the community string. The community string for SANbox  
SSP is public.  
Syntax  
set community [community name]  
Keywords set community [community name]  
Name to which you want to change the community string.  
Notes  
The SNMP Community string is similar to a user id or password that allows  
access to a router's or other device's statistics. It is standard practice for network  
managers to change the community string so that outsiders cannot see  
information about the internal network.  
See Also  
"Show Community Command" on page B-19  
Show Chassis Command  
Returns the part number, MAC base address, serial number, or original  
manufacture date for the SANbox SSP.  
Syntax  
show chassis  
[part_num]  
[MAC_base_address]  
[serial_num]  
[orig_mfg_date]  
Keywords At least one of the following keywords is required:  
MAC_base_address  
Indicates the base address for the Ethernet MAC on SANbox SSP.  
orig_mfg_date  
Indicates the original manufacturing date for this SANbox SSP.  
part_num  
Indicates the part number of SANbox SSP. Use it to determine the OEM or  
manufacturing information about the switch.  
B-18  
SN0054628-00 A  
       
B – Command Reference  
Commands  
Q
serial_num  
Indicates the serial number for this SANbox SSP.  
Examples show chassis part_num  
show chassis MAC_base_address orig_mfg_date  
show chassis orig_mfg_date serial_num  
Show Community Command  
Returns the name of the community string and whether the string is read-only or  
read-write. The community string for SANbox SSP is public.  
Syntax  
Notes  
show community  
The SNMP Community string is similar to a user id or password that allows  
access to a router's or other device's statistics.  
See Also  
"Set Community Command" on page B-18  
Show Date Command  
Returns the current date, time, and the time zone.  
Syntax  
show date  
Show Debug Command  
Returns information that may be helpful to QLogic support engineers in debugging  
a problem.  
Notes  
As this command returns a large amount of information to the screen, turn on  
logging in your terminal program so that you can capture all the information in a  
file to send to QLogic.  
Syntax  
show debug  
[dump]  
[fcptstate]  
[fcsexch]  
[fcsluns]  
.
.
.
[wwpn]  
Keywords At least one of the following keywords is required:  
SN0054628-00 A  
B-19  
           
B – Command Reference  
Commands  
Q
dump  
Shows cumulative system debug information.  
fcptstate  
Provides the state of the SCSI target driver.  
fcsexch  
Provides per port FCS exchange allocation diagnostic.  
fcsluns  
FCS LUN discovery. Local port database of remote ports with LUNs per remote  
port.  
fcsstate  
Provides a summary table showing how many targets, LUNs, and initiators are  
discovered by each port. Each port discovers itself.  
fpsdiag  
Shows firmware debugging information.  
fpspsc  
Provides a list of the physical disks in use by the firmware/fastpath.  
fpsstats  
Shows the firmware/fastpath statistics.  
hwstate  
Provides the state of the HBA hardware driver.  
interrupts  
Shows interrupt load.  
kdisks  
Shows the virtual disks created by the application, remote initiator WWN, port  
WWN, LUN identifier, current state, type, and handle.  
kdstats  
Shows virtual disk I/O statistics, such as number of forwarded commands and the  
number of reads handled by the SANbox SSP software.  
meminfo  
Shows memory usage.  
modules  
Provides a list of the loaded kernel modules.  
ppeinfo  
Shows the firmware status.  
B-20  
SN0054628-00 A  
B – Command Reference  
Commands  
Q
pscs  
Provides a list of the PSCs registered by the application.  
pscstats  
Provides statistics for each PSC registered by the application, such as total reads  
and writes issued on the PSC by the SANbox SSP software.  
top  
Shows CPU activity by task.  
wwn  
Shows the list of World Wide Port Names for SANbox SSP ports.  
NOTE: Port 0 in the list corresponds with the physical port labeled Port 1.  
wwnmap  
Provides local port display of World Wide Name and port capabilities.  
wwpn  
Provides a list of World Wide Port Names discovered on each of the SANbox SSP  
ports.  
NOTE: Port 0 in the list corresponds with the physical port labeled Port 1.  
Show Eth Command  
Returns the configuration—ip address, subnet mask, and gateway—for the  
specified Ethernet connection.  
Syntax  
show eth [ethernet name]  
Keywords show eth [ethernet name]  
Ethernet connection that you are modifying: MGMT, HA1or HA2  
SN0054628-00 A  
B-21  
   
B – Command Reference  
Commands  
Q
See Also  
"Disable Eth Command" on page B-9  
"Enable Eth Command" on page B-10  
"Modify Eth Command" on page B-13  
"Show Eths Command" on page B-22  
Show Eths Command  
Returns the configuration—ip address, subnet mask, and gateway—for the three  
Ethernet connections: MGMT, HA1, and HA2. In addition, this command also  
provides the MAC base address and the host name for the Ethernet connections.  
Syntax  
show eths  
See Also  
"Disable Eth Command" on page B-9  
"Enable Eth Command" on page B-10  
"Modify Eth Command" on page B-13  
"Show Eth Command" on page B-21  
Show Fan Command  
Displays the status, either OK or Error, and the RPM of the specified fan.  
Syntax  
show fan  
[fan number]  
[*]  
Keywords show fan [fan number]  
An integer between 1 through 10, inclusive.  
show fan [*]  
Indicate all fans.  
Notes  
If the fan is a power supply fan (Fan 1 and Fan 3), the RPM is not available. The  
RPM displays as 0 if the fan is not operational; as 1 if the fan is operational.  
See Also  
"Show Fans Command" on page B-23  
B-22  
SN0054628-00 A  
       
B – Command Reference  
Commands  
Q
Show Fans Command  
Displays the status, either OK or Error, and the RPM for all 10 fans in the SANbox  
SSP.  
Syntax  
Notes  
show fans  
If the fan is a power supply fan (Fan 1 and Fan 3), the RPM is not available. The  
RPM displays as 0 if the fan is not operational; as 1 if the fan is operational.  
See Also  
"Show Fan Command" on page B-22  
Show Group Command  
Returns the list of user names that belong to the specified group name. The  
groups defined for SANbox SSP are Administratorand Monitor.  
Syntax  
show group [group name]  
Keywords show group [group name]  
Name of the group to which the user belongs: Administratoror Monitor.  
Show Groups Command  
Returns a list of the users assigned to each group that is defined for this SANbox  
SSP. The groups defined for SANbox SSP are Administratorand Monitor.  
Syntax  
show groups  
See Also  
"Show Users Command" on page B-27  
Show ID Command  
Returns the user account that was authenticated for the current telnet session.  
Syntax  
show id  
Show Port Command  
Returns diagnostic and status information for the specified port, 1-8 for  
SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for SANbox 8202-16 SSP.  
See the sample output in the Examples section, below, for more information.  
Syntax  
show port  
[port number]  
*
SN0054628-00 A  
B-23  
                 
B – Command Reference  
Commands  
Q
Keywords show port [port number]  
An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for  
SANbox 8202-16 SSP to indicate the Fibre Channel port.  
show port *  
* indicates all Fibre Channel ports on the SANbox SSP.  
Examples Here is the output for port 1 on a demonstration system after running show  
port 1.  
Port1:  
WWNN: 50:09:06:68:00:05:24:71  
WWPN: 50:09:06:60:00:05:24:71  
State: LINK_ESTABLISHED  
Capability: ['FCP_INITIATOR', 'FCP_TARGET']  
Type - Configured: AUTO  
Actual: N_PORT  
Actual: 1G  
Speed - Configured: NEGOTIATE  
Class - Capabilities: ['THREE']  
Max Frame Size (in bytes):  
2048  
See Also  
"Disable Port Command" on page B-9  
"Enable Port Command" on page B-11  
"Modify Port Command" on page B-14  
"Modify Ports Command" on page B-15  
"Reset Port Command" on page B-17  
"Show Ports Command" on page B-24  
Show Ports Command  
Returns diagnostic and status information for all the ports on the SANbox SSP  
(8 ports for SANbox 8200-08/SANbox 8202-08 and 16 ports for  
SANbox 8202-16). See the sample output in the Examples section, below, for  
more information.  
Syntax  
show ports  
Keywords show ports  
Indicates all Fibre Channel ports on the SANbox SSP.  
Examples Here is the output for port 5 on a demonstration system after running show  
ports.  
Port5:  
WWNN: 50:09:06:68:00:05:24:71  
WWPN: 50:09:06:60:00:05:24:75  
State: LINK_ESTABLISHED  
Capability: ['FCP_INITIATOR', 'FCP_TARGET']  
Type - Configured: AUTO  
Actual: N_PORT  
B-24  
SN0054628-00 A  
   
B – Command Reference  
Commands  
Q
Speed - Configured: NEGOTIATE Actual: 1G  
Class - Capabilities: ['THREE']  
Max Frame Size (in bytes):  
2048  
See Also  
"Disable Port Command" on page B-9  
"Enable Port Command" on page B-11  
"Modify Port Command" on page B-14  
"Modify Ports Command" on page B-15  
"Reset Port Command" on page B-17  
"Show Port Command" on page B-23  
Show ps Command  
Returns the status (Error or OK) and voltage information for the specified power  
supply. The SANbox SSP provides two power supplies.  
Syntax  
show ps  
[power supply number]  
ps [*]  
Keywords show ps [power supply number]  
1 or 2  
show ps [*]  
*indicates both power supplies.  
Notes  
When looking at the fan side of the SANbox SSP, power supply 1 is on the right  
side, and power supply 2 is on the left side.  
See Also  
"Show pss Command" on page B-26  
SN0054628-00 A  
B-25  
   
B – Command Reference  
Commands  
Q
Show pss Command  
Returns the status (Error or OK) and voltage information for each of the two power  
supplies on the SANbox SSP.  
Syntax  
Notes  
show pss  
When looking at the fan side of the SANbox SSP, power supply 1 is on the right  
side, and power supply 2 is on the left side.  
See Also  
"Show ps Command" on page B-25  
Show snmpv3 Command  
Reports whether Simple Network Management Protocol is enabled or disabled.  
Syntax  
show snmpv3  
See Also  
"Disable snmpv3 Command" on page B-10  
"Enable snmpv3 Command" on page B-11  
Show Status Command  
Returns the current status of all power supplies, fans, thermometers, and voltages  
for SANbox SSP, and reports errors where detected.  
Syntax  
show status  
Show Therm Command  
Returns the status, current temperature in Celsius and Fahrenheit, and the  
minimum and maximum thresholds for the specified thermometer. SANbox SSP  
has seven thermometers.  
Syntax  
show therm  
[therm number]  
[*]  
Keywords show therm [therm number]  
An integer between 1 and 7, inclusive.  
show therm [*]  
* specifies all thermometers in SANbox SSP.  
See Also  
"Show Therms Command" on page B-27  
B-26  
SN0054628-00 A  
             
B – Command Reference  
Commands  
Q
Show Therms Command  
Returns the status, current temperature in Celsius and Fahrenheit, and the  
minimum and maximum thresholds for each of the seven thermometers in the  
SANbox SSP.  
Syntax  
show therms  
See Also  
"Show Therm Command" on page B-26  
Show Timezone Command  
Shows the time zone configuration settings for this SANbox SSP. Use the Modify  
Timezone Command (page B-16) to change the settings.  
Syntax  
Notes  
show timezone  
Once the time zone is set, the system automatically switches between Standard  
Time and Daylight Saving Time.  
See Also  
"Modify Timezone Command" on page B-16  
Show User Command  
Returns the name of the group to which the specified user belongs and whether  
the user is enabled.  
Syntax  
show user [user name]  
Keywords show user [user name]  
Name of the user for which you need the group name and whether enabled.  
See Also  
"Disable User Command" on page B-10  
"Enable User Command" on page B-11  
"Modify User Command" on page B-16  
"Show Users Command" on page B-27  
Show Users Command  
Returns a list of the users assigned to each group that is defined and whether the  
users are enabled. The groups defined for SANbox SSP are Administrator  
and Monitor, and the users are kadminand kmonitor.  
Syntax  
show users  
SN0054628-00 A  
B-27  
               
B – Command Reference  
Commands  
Q
See Also  
"Disable User Command" on page B-10  
"Enable User Command" on page B-11  
"Modify User Command" on page B-16  
"Show Groups Command" on page B-23  
"Show User Command" on page B-27  
Show Voltage Command  
Returns the nominal and actual voltages for the SANbox SSP. The nominal  
voltage is the expected voltage when everything is operating correctly. The actual  
voltage is the current voltage.  
Syntax  
show voltage  
[voltage number]  
[*]  
Keywords show voltage [voltage number]  
An integer between 1and 15, inclusive.  
show voltage [*]  
* specifies all voltages in the SANbox SSP.  
See Also  
"Show Voltages Command" on page B-28  
Show Voltages Command  
Returns the nominal and actual voltages for the SANbox SSP. The nominal  
voltage is the expected voltage when everything is operating correctly. The actual  
voltage is the current voltage.  
Syntax  
show voltages  
See Also  
"Show Voltage Command" on page B-28  
Version Command  
Returns the SANbox SSP version.  
Syntax  
version  
B-28  
SN0054628-00 A  
         
Glossary  
Active Boot Set  
CLI  
The boot set used to supply system  
software in a running system.  
Command Line Interface. SANbox SSP  
provides a CLI through the local  
administrative console (serial port  
console), telnet, or SSH.  
Active/Active RAID  
A storage device that presents volumes on  
multiple ports, and the volumes are  
simultaneously active on all ports. See  
also Active Path, Passive Path, and In Use  
Path.  
Cross-connected  
A property of a high-availability  
configuration in which both SANbox SSPs  
connect to both back-end SANs, allowing  
either SANbox SSP to access both  
controllers of a dual-controller RAID.  
Active/Passive RAID  
A storage device that presents volumes on  
multiple ports of multiple storage  
Default Boot Set  
controllers, and at any point in time a  
volume is only active on the ports of one  
controller and passive on the ports of the  
other controllers. See also Active Path,  
Passive Path, and In Use Path.  
The boot set that becomes the active boot  
set when the system is started, unless the  
user selects a different boot set.  
Failback  
When a previously failed path is made  
available once again, I/O traffic can  
resume use of that path. In some cases,  
the system begins using the original path  
automatically (auto-failback). In other  
cases, operator intervention is required to  
allow the system to begin using the  
original path (manual-failback).  
Active Path  
A path that is currently available for use.  
See also Active/Active RAID,  
Active/Passive RAID, Passive Path, and  
Primary Path.  
Back-side Path  
A path between the SANbox SSP and the  
physical storage.  
In an active/passive configuration, the  
term failback commonly refers to traffic  
resuming the use of the primary paths,  
instead of the secondary paths, which  
requires that the primary paths be made  
active.  
Boot Set  
Either of two selectable locations provided  
by SANbox SSP for storing a system  
software image.  
SN0054628-00 A  
Glossary-1  
   
Glossary  
Failover  
Q
Invalid Boot Set  
When an in-use path fails, if another active  
A boot set that is empty or otherwise does  
not contain a usable system image.  
path is available, it is automatically used.  
When all active paths have failed, a set of  
passive paths can be made active and  
used. See also Active Path, In Use Path,  
and Passive Path.  
LUN  
Logical Unit Number, a numeric identifier  
for a virtual disk exposed through a  
particular target.  
In an active/passive configuration, the  
term failover usually refers to failing traffic  
from the primary paths to the secondary  
paths, which usually requires that the  
secondary paths be made active.  
Maintenance Mode Image  
Software component that implements  
basic system maintenance functions for  
the SANbox SSP, including system update  
capability.  
Front-side Path  
A path between the host (HBA) and the  
SANbox SSP.  
Passive Path  
A path that must have some operation  
performed on it to make it Active. See also  
Active/Active RAID, Active/Passive RAID,  
Active Path, and Secondary Path.  
GUI  
Graphical User Interface  
In Use Path  
Patch File  
A path that is currently being used for I/O  
traffic.  
Incremental update to an existing system  
image.  
Inactive Boot Set  
Physical disk  
The boot set that is not in use in a running  
system.  
A SCSI disk device that can be discovered  
and managed by SANbox SSP.  
Initiator  
POST  
See Initiator Device.  
Power-On Self Test, the diagnostic  
sequence executed by SANbox SSP  
during system startup.  
Initiator Device  
A device that contains one or more initiator  
ports.  
Primary Path  
For an active/passive device, a path  
belonging to the set of paths that are  
active by default. See also Active/Passive  
RAID, Active Path, and Secondary Path.  
Initiator Port  
A Fibre Channel port capable of issuing  
SCSI commands.  
Glossary-2  
SN0054628-00 A  
     
Glossary  
Q
SCSI Personality  
Storage Pool  
The StoreAge-specific term used to  
A storage device profile that you assign to  
a user-defined host in the SVM GUI. For  
more information, see "To create a user  
defined host (UDH) and set the SCSI  
personality:" on page 5-9.  
describe a collection of physical disks  
managed by the SVM appliance.  
SVM  
Storage Virtualization Manager.  
StoreAge's software for managing pools of  
virtualized SAN storage.  
Secondary Path  
For an active/passive device, the set of  
paths that are passive by default. See also  
Active/Passive RAID, Passive Path, and  
Primary Path.  
System Software Image  
Updateable software component that  
contains the operating environment for  
SANbox SSP, including the StoreAge SVM  
Agent for SANbox SSP.  
SFP  
Small Form-Factor Pluggable, the  
removable transceiver form factor used by  
SANbox SSP.  
Target  
See Target Device.  
SNMP  
Simple Network Management Protocol,  
the protocol used by SANbox SSP to  
report exception conditions to third-party  
network management applications.  
Target Device  
A device that contains one or more target  
ports.  
Target Port  
SSH  
A Fibre Channel port capable of  
presenting storage in the form of one or  
more SCSI LUNs.  
Secure Shell, a protocol and application  
for communicating with a remote computer  
system. SSH is a more secure alternative  
to using telnet to communicate with  
SANbox SSP.  
Transceiver  
A device that provides an interface  
between the SANbox SSP hardware and  
the external network cable. SANbox SSP  
uses optical SFP (Small Form-Factor  
Pluggable) transceivers.  
SSP  
Storage Services Platform. A SAN-based  
system, separate from the core Fibre  
Channel switching infrastructure, that  
provides storage services across  
heterogeneous hosts, storage, and SAN  
fabrics.  
Valid Boot Set  
A boot set that contains a usable system  
image.  
SN0054628-00 A  
Glossary-3  
 
Glossary  
Q
Virtual Disk  
WWPN  
A SCSI disk device, presented by an SSP  
World Wide Port Name, the globally  
to one or more initiators, that maps to one  
or more physical disks. Also called virtual  
volume.  
unique identifier for an individual Fibre  
Channel port.  
A WWPN is a 64-bit value, typically  
represented as a string of 16 hexadecimal  
digits.  
Virtual Volume  
StoreAge-specific term for a virtual disk.  
WWNN  
World Wide Node Name, the globally  
unique identifier for a system containing  
Fibre Channel ports.  
A WWNN is a 64-bit value, typically  
represented as a string of 16 hexadecimal  
digits.  
Glossary-4  
SN0054628-00 A  
Index  
commands  
A
by object type B-1  
list B-8  
syntax B-2  
accessing SANbox SSP for the first time 3-7  
accessing the CLI through the serial console  
port 3-7  
connecting to the SAN  
connecting hosts 3-11  
SANbox SSPs 3-10  
StoreAge SVM appliances 3-9  
console port connection 2-9, 3-6  
contact information 1-7  
Create User command B-8  
configuring terminal settings on the host  
computer 3-7  
modifying Ethernet settings for remote  
access 3-8  
powering up 3-7  
audience 1-2  
B
D
BACK-END STORAGE NOT FOUND  
(FABRIC/LOOP) problem  
statement 7-2  
BACK-END STORAGE NOT FOUND BY SVM  
problem statement 7-2  
boot sets 6-2  
installing new release on boot set of the  
SANbox SSP 6-4  
selecting the active boot set from the local  
console 6-2  
defaults  
device frame size 5-7  
Telnet login and password B-5  
Delete User command B-8  
device management specifications A-3  
devices  
connecting directly to SANbox SSP 5-5  
diagnostics  
Power-On Self Test (POST) 6-6  
SANbox SSP Management GUI Diagnostics  
screen 4-11  
SANbox SSP Management GUI System  
Sensors panel 4-10  
Disable Eth command B-9  
Disable Port command B-9  
Disable snmpv3 command B-10  
Disable User command B-10  
documentation 1-2  
C
CANNOT ACCESS SANbox SSP CONSOLE  
PORT problem statement 7-3  
CANNOT LOG INTO SANbox SSP (GUI OR  
CLI) problem statement 7-3  
Clear command B-8  
command line interface 2-1  
accessing B-4  
overview B-1  
SANbox SSP built-in users and groups B-6  
shutting down the SANbox SSP 5-11  
using locally 4-5  
E
electrical specifications A-3  
Enable Eth command B-10  
Enable Port command B-11  
Enable snmpv3 command B-11  
using remotely 4-5  
SN0054628-00 A  
Index-1  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
Enable User command B-11  
environmental specifications A-3  
Ethernet  
high-availability features specifications A-2  
host connection 3-11  
I
changing port IP address 2-9  
port connection 2-9  
SANbox SSP Management GUI system  
panel 4-9  
INITIATOR NOT FOUND (LOOP/FABRIC)  
problem statement 7-3  
INITIATOR NOT FOUND BY SVM problem  
statement 7-4  
settings for remote access 3-8  
Exit command B-12  
introduction 1-1  
F
L
failing back 5-10  
fans 6-6  
features 2-3  
LEDs 3-10, 6-5  
M
Fibre Channel port connections 2-9  
frame size 5-7  
main power switch 5-11  
maintaining the SANbox SSP 6-2  
interpreting LED patterns 6-5  
maintenance mode 6-3  
G
getting started with SANbox SSP 3-1  
checking package contents 3-2  
set up 3-3  
replacing hardware components 6-6  
system software 6-1, 6-4  
Maintenance Mode  
accessing from the local console 6-3  
image 6-1  
task roadmap 3-1  
glossary C-1  
installing an image on SANbox SSP 6-5  
mechanical specifications A-3  
media specifications A-1  
models 2-3  
H
hardware  
chassis diagram 3-3  
Modify Date command B-13  
Modify Eth command B-13  
Modify Port command B-14  
Modify Ports command B-15  
Modify Timezone command B-16  
Modify User command B-16  
fans 6-6  
high-availability requirements 5-3  
main power switch 5-11  
port LEDs 3-10  
power supplies 6-6  
setting up 3-4  
transceivers 6-7  
Help command B-12  
N
Help commands B-13  
high-availability configuration 2-6  
configuration with zoning example 5-4  
protecting against network failures 2-8  
setup requirements 2-8, 5-1, 5-3  
network configurations 2-4  
high availability 2-6  
small SAN with front/back-side SANs 2-5  
small SAN with zoning 2-4  
new features 1-3  
Index-2  
SN0054628-00 A  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
O
P
regulatory and safety notices 1-3  
regulatory specifications A-4  
replacing SANbox SSP chassis components  
fans 6-6  
power supplies 6-6  
transceivers 6-7  
Reset Port command B-17  
Restart snmp command B-18  
restarting the SANbox SSP 5-11  
roadmap of setup tasks 3-1  
overview  
SANbox SSP 2-3  
StoreAge SVM 2-1  
package contents 3-2  
password  
changing B-5  
default CLI login and password B-4  
default Telnet login and password B-5  
performance characteristics specifications A-  
S
safety notices 1-3  
1
SAN zoning  
port  
high-availability fabric configuration with  
zoning 5-4  
single (zoned) fabric configuration 5-3  
SANbox SSP  
console port connection 2-9  
diagnostics using SANbox SSP  
Management GUI Diagnostics  
panel 4-11  
Ethernet port connections 2-9  
Fibre Channel port connections 2-9  
LEDs 3-10  
accessing for the first time 3-7  
connecting to the SAN 3-10  
features 2-3  
power supplies 3-5, 6-6  
powering up 3-7  
getting started 3-1  
maintaining 6-1  
Power-On Self Test (POST) 6-6  
preparing to install  
network configurations 2-4  
overview 2-3  
installation and operation requirements 3-1  
powering up 3-7  
system requirements 3-1  
problem statements and troubleshooting  
procedures 7-2  
replacing components 6-6  
restarting 5-11  
setting up the hardware 3-4  
shutting down 5-11  
system software 6-1  
troubleshooting 7-1  
using 5-1  
Q
QLogic  
contact information 1-7  
training 1-7  
SANbox SSP chassis  
console port 3-6  
Quit command B-17  
fans 6-6  
hardware 3-3  
R
rack mount 3-5  
LEDs 6-5  
RAID device configuration restriction 5-7  
readme file 1-2  
models 2-3  
port LEDs 3-10  
Reboot command B-17  
power supplies 3-5, 6-6  
SN0054628-00 A  
Index-3  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
rack mount 3-5  
specifications A-1  
transceivers 6-7  
Show Port command B-23  
Show Ports command B-24  
Show ps command B-25  
SANbox SSP Maintenance Mode image 6-1  
SANbox SSP Management GUI 4-1  
downloading the GUI 4-3  
functions 4-6  
initiating a telnet session 4-12  
installing Java WebStart 4-2  
logging into the GUI 4-4  
managing external ports 4-7  
operating systems 4-2  
Show pss command B-26  
Show snmpv3 command B-26  
Show Status command B-26  
Show Therm command B-26  
Show Therms command B-27  
Show Timezone command B-27  
Show User command B-27  
Show Users command B-27  
Show Voltage command B-28  
Show Voltages command B-28  
shutting down SANbox SSP  
from the CLI 5-11  
password 4-4  
screen 4-6  
System Ethernet panel 4-9  
System Event Log panel 4-13  
system functions 4-7  
System Sensors panel 4-10  
SANbox SSP system software  
components 6-1  
using the main power switch 5-11  
Small Form-Factor Pluggable (SFP) 2-9  
software for SANbox SSP system 6-1  
specifications A-1  
ssh to access CLI 4-5  
updating 6-4  
standards specifications A-2  
storage configuration 5-6  
storage management specifications A-2  
storage pool creation 5-8  
StoreAge documents 1-3  
StoreAge SVM  
SANbox SSP system software image 6-1  
SCSI personality setting 5-9  
sensors 4-10  
serial console port connection 3-7  
Set Community command B-18  
setting up SANbox SSP hardware 3-3, 3-4  
setup requirements 2-8  
connecting appliances to the SAN 3-9  
overview 2-1  
StoreAge/SANbox SSP solution 2-2  
style conventions 1-3  
SVM GUI  
managing virtual storage 5-8  
SCSI personality setting 5-9  
storage pools 5-8  
user defined host (UDH) creation 5-9  
virtual volume creation 5-9  
setup tasks 3-1  
Show Chassis command B-18  
Show Community command B-19  
Show Date command B-19  
Show Debug command B-19  
Show Eth command B-21  
Show Eths command B-22  
Show Fan command B-22  
Show Fans command B-23  
Show Group command B-23  
Show Groups command B-23  
Show ID command B-23  
system software image 6-1  
applying a system software patch on the  
SANbox SSP 6-4  
installing on SANbox SSP 6-4  
Index-4  
SN0054628-00 A  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
T
SAN zoning 5-3  
setting up a high-availability  
configuration 5-1  
shutting down the SANbox SSP 5-11  
virtual storage management using the SVM  
GUI 5-8  
task roadmap of setup tasks 3-1  
technical support 1-6  
availability 1-7  
before contacting 1-6  
Telnet  
accessing CLI 4-5  
initiating a session from the SANbox SSP  
Management GUI 4-12  
using the web browser B-4  
trace file 1-6  
training 1-7  
transceivers 6-7  
troubleshooting 7-1  
before troubleshooting 7-1  
problem statements and troubleshooting  
procedures 7-2  
V
Version command B-28  
virtual storage 5-8  
virtual volumes 2-1  
creation 5-9  
diagnostics using SANbox SSP  
Management GUI Diagnostics  
panel 4-11  
VIRTUTAL VOLUME NOT DISCOVERED BY  
INITIATOR problem statement 7-4  
W
U
warranty 1-6  
user defined host (UDH) creation 5-9  
using the SANbox SSP 5-1  
configuring storage 5-6  
World Wide Port Names (WWPNs) 5-3  
Z
direct device connection 5-5  
failing back 5-10  
zoning 5-3  
SN0054628-00 A  
Index-5  
SANbox 8200 Series Storage Services Platform  
Installation and Configuration Guide for StoreAge SVM  
Q
Notes  
Index-6  
SN0054628-00 A  

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