Motorola TELUS NNTN6893B User Manual

i580 TELUS Handset User’s Guide  
NNTN6893B  
Accessory Safety Information ........................25  
MOTOROLA LIMITED WARRANTY..............27  
Patent and Trademark Information ................30  
Contents  
Getting Started...........................................1  
Battery ............................................................. 3  
Activating your Mike Account........................... 6  
Powering On and Off ....................................... 6  
Finding Your Phone Number and Private ID ... 7  
Handset Basics................................................ 7  
Locating Your SIM Card ................................ 11  
SIM Card Security.......................................... 12  
Memory Card Slot.......................................... 17  
Antenna ......................................................... 17  
Accessories ................................................... 17  
For More Information ..................................... 18  
Safety and General Information .............19  
RF Operational Characteristics...................... 19  
Portable Radio Product Operation and EME  
Exposure........................................................ 19  
Electromagnetic Interference/Compatibility ... 22  
Implantable Medical Devices......................... 22  
Operational Warnings.................................... 23  
Operational Cautions..................................... 24  
i
Note: This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
instructions, may cause harmful interference  
to radio communications. However, there is  
no guarantee that interference will not occur  
in a particular installation.  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is encouraged  
to try to correct the interference by one or more  
of the following measures:  
Hereby declares that the product:  
Product Name: i580  
Model Number: H83XAH6RR4AN  
Conforms to the following regulations:  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
FCC Part 15, subpart B, section 15.107(a), 15.107(d)  
and section 15.109(a)  
Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device  
may not cause harmful interference, and (2) this  
device must accept any interference received,  
including interference that may cause undesired  
operation.  
Consult the dealer or an experienced  
radio/TV technician for help.  
ii  
Motorola, Inc.  
names are the property of their respective  
owners.  
Software Copyright Notice  
Consumer Advocacy Office  
1307 East Algonquin Road  
Schaumburg, IL 60196  
The Motorola products described in this manual  
may include copyrighted Motorola and  
third-party software stored in semiconductor  
memories or other media. Laws in the United  
States and other countries preserve for Motorola  
and third-party software providers certain  
exclusive rights for copyrighted software, such  
as the exclusive rights to distribute or reproduce  
the copyrighted software. Accordingly, any  
copyrighted software contained in the Motorola  
products may not be modified,  
reverse-engineered, distributed, or reproduced  
in any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or  
patent applications of Motorola or any third-party  
software provider, except for the normal,  
non-exclusive, royalty-free license to use that  
arises by operation of law in the sale of a  
product.  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD US for hearing  
impaired)  
1-800-461-4575 (Canada)  
Certain mobile phone features are dependent on  
the capabilities and settings of your service  
provider’s network. Additionally, certain features  
may not be activated by your service provider,  
and/or the provider's network settings may limit  
the feature’s functionality. Always contact your  
service provider about feature availability and  
functionality. All features, functionality, and other  
product specifications, as well as the information  
contained in this user's guide are based upon  
the latest available information and are believed  
to be accurate at the time of printing. Motorola  
reserves the right to change or modify any  
information or specifications without notice or  
obligation.  
© Motorola, Inc., 2007. MOTOROLA and the  
Stylized M Logo are registered in the US Patent  
& Trademark Office. All other product or service  
iii  
iv  
Getting Started  
retractable  
antenna  
camera  
lens  
spotlight  
mirror  
volume  
controls  
external  
display  
light sensor  
camera key  
PTT button  
stereo  
headset jack  
memory  
card slot  
speaker  
speaker  
power  
button  
microphone  
accessory  
connector  
1
 
Getting Started  
t
.
Speakerphone Key — acts like s when  
the flip is closed; turns speakerphone on;  
used with voice names and voice records.  
Navigation key — press the arrows to scroll  
through menus and lists.  
OK Key — selects highlighted item; places  
and answers calls.  
O
m
Smart Key — acts like e when the flip is  
closed; accesses recent calls; sends  
incoming calls to voice mail.  
Menu Key — accesses context-sensitive  
menus.  
Option Key — selects the option appearing  
above it on the display.  
To start using your i580 handset:  
A
s
e
c
Make sure your SIM card is in place.  
Charge the battery.  
Send Key — places phone calls.  
End Key — ends phone calls; returns to  
idle screen.  
Activate your service.  
Camera Key — accesses camera;  
captures picture.  
2
Battery  
3 Allow the battery door to pop, slide it forward and  
remove it from the back of the handset.  
Battery  
Your handset comes with a high performance battery.  
Removing the Battery Door  
1 Make sure the handset is powered off. See  
“Powering On and Off” on page 6.  
2 Slide the release button back until it releases the  
battery door.  
Inserting the Battery  
1 Remove the battery door.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery down to secure it.  
release  
button  
3
   
Getting Started  
3 Replace the battery door and press it gently until  
you hear a click.  
2 Open the connector cover.  
connector  
cover  
Charging the Battery  
Your handset comes with a battery charger.  
3 Plug the other end of the charger into the  
accessory connector.  
1 Plug the charger into an electrical outlet.  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides of  
the plug. Pull the plug straight out.  
4
Battery  
4 When charging the battery for the first time, charge  
for 30 minutes longer than the time shown in  
“Charging Times”.  
Removing the Battery  
1 With the handset powered off, remove the battery  
door.  
2 Remove the battery by pushing it toward the  
antenna and lifting it out.  
Charging Times  
Check your battery and charger type against the grid  
to determine the appropriate charging times.  
Battery  
Charger  
Rapid  
Mid-Rate  
5 hours  
High  
Performance  
2 hours  
Maximum  
Capacity  
3 hours  
6 hours  
Battery Use and Maintenance  
For best results, charge the batteries within the  
The Motorola Approved Lithium Ion chargers  
provide optimum performance. Other chargers  
may not fully charge the iDEN Lithium Ion battery  
or may yield a reduced number of lifetime charge  
cycles.  
temperature range of 10°C to 40°C (50°F to 104°F).  
Prolonged charging is not recommended.  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 60°C (140°F) or fall below  
-20°C (-4°F).  
5
   
Getting Started  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge per  
day.  
To power your handset on:  
1 Open the flip.  
2 Press p.  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If long  
term storage is required, store at half capacity.  
Note: When powering on, if you press p for more  
than 5 seconds, you will turn off calls and  
other transmissions.  
Activating your Mike Account  
To power your handset off:  
1 Open the flip.  
2 Press and hold p.  
Before you can begin using your i580 handset, you  
need to activate your Subscriber Identity Module  
(SIM) card on The Mike Network. Your SIM card  
holds the information required to enable your handset  
to connect to The Mike Network. It also stores your  
user information, language preference and contact  
list entries.  
When You Power On For the First Time  
If the Enter SIM PIN Code screen appears, enter  
your SIM PIN. See “Entering the PIN” on page 12.  
Press A under Ok.  
If you purchased your handset through an  
Authorized Mike Network Dealer, your SIM should  
already be active.  
Note: When you receive your handset, the SIM  
PIN is 0000. Change your PIN to prevent  
fraudulent use of the SIM card (see  
If you purchased your handset at another location,  
follow the “Getting Activated” instructions in the  
Mike Services User’s Guide.  
“Changing the PIN” on page 12).  
Powering On and Off  
The first time you power your handset on, a screen  
may appear asking you to update your browser  
information. This means you must enable security.  
6
   
Finding Your Phone Number and Private ID  
As your handset connects to the network, you will see  
a welcome message and a connecting message.  
When the idle screen appears, the handset is ready  
to use.  
Handset Basics  
Display  
Any time your handset is powered on, the display  
provides you with information and options.  
TELUS  
The external display shows a shortened version of  
the full-sized display. To see more information, open  
the flip.  
status icons  
TELUS  
text area  
Finding Your Phone Number  
and Private ID  
menu icon  
My Info lets you view your phone number, Private ID,  
and other handset information:  
display options  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press O.  
The screen shown above is the idle screen. The idle  
screen appears when your handset is on, but not  
engaged in any activity.  
4 Scroll to see your information.  
7
   
Getting Started  
Text Area  
OK Key  
This area displays menus, messages, names, phone  
numbers, and other information.  
Pressing O:  
Selects the highlighted menu item or list item  
Sets options  
Display Options  
Two display options appear at the bottom of most  
screens. You select a display option by pressing the  
option key below it.  
Confirms actions  
Places and answer calls  
Menu Key  
Menus and Lists  
Your handset’s features are arranged in menus,  
submenus, and lists.  
Many of the handset’s features have menu options  
that will change depending on the currently  
highlighted menu option. These context-sensitive  
menus are available any time S appears. Press m to  
access the menu.  
To access the items in a menu or list, scroll using the  
navigation key at the top of your keypad. This key lets  
you scroll up, down, left, or right. Holding down the  
appropriate part of the navigation key speeds up  
scrolling.  
In this guide, this symbol > tells you to select a menu  
or list item. For example, Settings > Security  
means:  
1 Scroll to Settings on the main menu.  
2 Press O to see the Settings screen.  
3 Scroll to Security.  
4 Press O to see the Security screen.  
8
Handset Basics  
View personal handset  
information, including  
phone number and Private  
ID.  
Main Menu  
All your handset’s features can be accessed through  
the main menu. You can set the main menu to  
appear as a list or as large icons.  
My Info  
j
GPS  
Find your approximate  
geographical location.  
l
d
e
Browser  
Browse Mike’s Wireless  
Web Services.  
a
q
b
m
Contacts  
Messages  
View, store, edit contacts.  
Java Apps  
Settings  
Java applications on your  
handset.  
Access messages.  
Customize your handset.  
Call Forward  
Datebook  
Set call forwarding options.  
Schedule appointments.  
f
o
Ring Tones  
Assign ring tones and turn  
ringer off.  
m
Camera  
Take pictures.  
Memo  
Store a number to access  
later.  
g
Media Center  
Access stored pictures and  
audio recordings.  
c
Call Timers  
Handset usage information.  
Lists recent calls.  
h
*
Audio Player  
Access the MP3 audio  
player.  
Recent Calls  
i
Mike’s Talk  
Around  
Launch/Exit Mike’s Talk  
Around. Access Mike’s Talk  
Around Setup and Help.  
M
Shortcuts  
Profiles  
Create shortcuts to  
screens.  
s
C
VoiceRecord  
Record and play audio  
messages.  
Apply groups of settings.  
p
9
Getting Started  
Call Alert  
Lists call alerts.  
Talkgroup In Use — Your handset  
is active on a group call.  
k
C
PT Manager  
Access and set options  
related to Private calls.  
Mike’s Talk Around — Your  
handset is set to Mike’s Talk Around  
mode.  
M
Status Icons  
Active Phone Line — 1 indicates  
phone line 1 is ready to make calls;  
2 indicates phone line 2 is ready to  
make calls.  
12  
Status icons appear at the top of the display. Some  
appear at all times. Others appear only when your  
handset is engaged in certain activities or when you  
have activated certain features.  
B
Bluetooth In Use — Your handset  
is using Bluetooth. If this icon is  
blinking, then your handset is in  
discoverable mode. If this icon is  
static, your handset is active in a  
Bluetooth connection.  
Battery Strength — More bars on  
bbcd  
the battery indicate a greater  
efgd  
opqrs  
charge.  
Signal Strength — More bars next  
to the antenna indicate a stronger  
signal.  
Call Forward — Your handset is set  
to forward calls.  
GJ  
HK  
IL  
6
No Service — Your handset is  
without service. You cannot make or  
receive any type of call.  
Ringer Off — Your handset is set to  
not ring.  
QRM  
u
Phone In Use — Your handset is  
A
B
Speaker Off — Sounds associated  
with Private calls and group calls  
are set to come through the  
earpiece rather than through the  
speaker.  
active on a phone call.  
Private In Use — Your handset is  
active on a Private call.  
10  
Locating Your SIM Card  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a small  
piece of plastic located in the SIM card holder in the  
back of your handset, underneath the battery.  
Messages — You have one or  
wxT  
y
more messages.  
Internet — You are ready to browse  
the Internet.  
DE  
435  
Audio Player — The audio player is  
active.  
Voice Record — You have one or  
more voice records stored.  
c
SIM card  
9
Transmitters — Your handset is  
set to not receive calls and other  
transmissions.  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data.  
YZ  
7
Hearing Aid — Your handset is set  
for use with a hearing aid and is  
active on a phone call.  
If your SIM card is not in the SIM card holder, it may  
be in the box your handset came in, attached to the  
SIM carrier. If this is the case, carefully detach your  
SIM card from the surrounding plastic and insert it as  
described in “Inserting Your SIM Card” on page 14.  
11  
 
Getting Started  
Important: If you enter your PIN incorrectly 5 times,  
your SIM card is blocked. To unblock your  
SIM card, you must contact TELUS  
Mobility Client Care. See “Unblocking the  
PIN” on page 13.  
SIM Card Security  
Your SIM card stores all your Contacts information.  
Since this information is stored on your SIM card, not  
in your handset, you can remove the information by  
removing your SIM card.  
1 When the Enter SIM PIN Code screen appears,  
enter your SIM PIN. An asterisk appears for each  
character entered.  
Note: Except for making emergency calls, your  
handset will not function without the SIM  
card.  
2 Press A under Ok.  
To prevent unauthorized use of your handset, your  
SIM card can be protected by a PIN that you enter  
each time the handset is powered on. You can  
change the PIN or turn off the requirement that it be  
entered.  
Changing the PIN  
1 From the main menu, select Settings > Security >  
Change Password > SIM PIN.  
2 At the Enter Old SIM PIN screen, enter the current  
SIM PIN.  
Note: Your PIN is set to OFF by default.  
3 Press A under Ok.  
4 At the Enter New SIM PIN screen, enter the new  
4- to 8-digit SIM PIN.  
Entering the PIN  
You may be required to enter a SIM PIN when you  
first use your handset.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN screen, re-enter the  
When you receive your handset, the SIM PIN is 0000.  
Change your PIN to prevent fraudulent use of the  
SIM card.  
new SIM PIN to confirm.  
7 Press A under Ok.  
12  
     
SIM Card Security  
Important: If you unsuccessfully enter the PUK code  
10 times, your SIM card is permanently  
blocked and must be replaced. If this  
happens, all data is lost. You will get a  
message to contact TELUS Mobility Client  
Care. Except for making emergency calls,  
your handset will not function with a  
blocked SIM card.  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you turn on  
your handset.  
Note: If a SIM PIN is required, your handset will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
To unblock the PIN:  
When the PIN requirement is off, your handset can  
be used without entering a PIN.  
1 Press * # m 1.  
2 At your TELUS Mobility representative’s request,  
provide the information needed to give you a PUK  
code.  
3 Select Unblock PIN.  
4 Enter the PUK code.  
Important: When the SIM PIN requirement is off, the  
personal data on your SIM card is not  
protected. Anyone can use your handset  
and access your personal data.  
1 From the main menu, select Settings > Security >  
5 Enter a new 4- to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
SIM PIN.  
2 Select On or Off.  
3 Enter the current SIM PIN.  
4 Press A under Ok.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
Unblocking the PIN  
If you enter your PIN incorrectly 5 times, your SIM  
card is blocked. To unblock your SIM card, you must  
contact your TELUS Mobility Client Care to get a PIN  
Unblock Key (PUK).  
13  
 
Getting Started  
Datebook events  
Inserting and Removing Your SIM Card  
Important: Do not touch the gold-colored areas of  
your SIM card.  
Options set using the Personalize menu  
Inserting Your SIM Card  
Switching SIM Cards  
1 With your handset powered off, remove the back  
cover and battery.  
When you move your SIM card from one handset to  
another, your Contacts information will not be erased  
as the information is stored in the SIM. If you remove  
your SIM card and use it with another handset, or use  
another SIM card with your handset, the following  
information is erased:  
2 Slide the latch towards the right to open the SIM  
card holder.  
The recent calls list  
latch  
Call forwarding settings  
Net alerts  
MMS messages  
Options set using the MMS Setup menu  
Pictures, video, and audio recordings accessible  
through the media center that are saved in your  
handset’s memory, except those that are forward  
locked. (No items saved to the memory card  
inserted in your handset are erased.)  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records  
Voice names  
14  
 
SIM Card Security  
3 Open the SIM card holder.  
5 Close the SIM card holder.  
4 Carefully slide your SIM card into the SIM card  
holder.  
6 Slide the latch towards the left to close the SIM  
card holder.  
Removing Your SIM Card  
Important: To avoid loss or damage, do not remove  
your SIM card from your handset unless  
absolutely necessary.  
1 With your handset powered off, remove the back  
cover and battery. See “Removing the Battery” on  
page 5.  
15  
Getting Started  
2 Slide the latch away from the SIM card holder.  
4 Carefully slide your SIM card out of the SIM card  
holder.  
latch  
3 Open the SIM card holder.  
5 Close the SIM card holder.  
6 Slide the latch towards the left to close the SIM  
card holder.  
16  
Memory Card Slot  
Note: Protect your SIM card as you would any  
To optimize your handset’s performance, extend the  
antenna when you make or receive a call, and avoid  
touching the antenna with any body part.  
delicate object. Store it carefully.  
Memory Card Slot  
Your i580 phone’s memory card slot enables you to  
use your phone with a removable flash memory card  
that you can purchase.  
When a memory card is inserted in your phone’s  
memory card slot, items stored on the memory card  
can be accessed by your phone, as long as the items  
are compatible with your phone.  
Antenna  
The retractable antenna on your i580 handset is  
designed to be extended during calls.  
Important: Failure to fully extend or retract the  
antenna until the antenna clicks into place  
causes severely degraded performance,  
which may result in missed calls, dropped  
calls, or garbled audio.  
To extend the antenna, pull gently on the tip until the  
antenna is fully extended and clicks into position.  
When finished with a call, retract the antenna by  
pushing gently on the tip until the antenna clicks into  
place.  
Accessories  
Your handset comes with a battery and a charger.  
To order additional accessories, log on to our Web  
Dealer.  
17  
     
Getting Started  
For More Information  
If you have questions about your i580 handset,  
contact your Mike Dealer or TELUS Mobility Client  
Care.  
18  
 
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority, Resolution  
303 (July 2, 2002) "Regulation of the limitation of  
exposure to electrical, magnetic, and  
electromagnetic fields in the radio frequency  
range between 9 kHz and 300 GHz."  
"Attachment to Resolution 303 from July 2,  
2002."  
Portable Radio Product  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
19  
     
Safety and General Information  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the  
lips.  
Phone Operation  
Body-worn operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Two-way radio operation  
Your radio product has been designed and tested  
to comply with national and international standards  
and guidelines regarding human exposure to RF  
electromagnetic energy, when operated in the  
two-way mode (at the face, or at the abdomen  
when using an audio accessory) at usage factors  
of up to 50% talk/50% listen.  
Transmit no more than the rated duty factor of 50%  
of the time. To transmit (talk), push the  
Push-To-Talk (PTT) button. To receive calls,  
release the PTT button. Transmitting 50% of the  
time or less, is important because this radio  
generates measurable RF energy only when  
transmitting (in terms of measuring for standards  
compliance).  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
20  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5848 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.02 W/kg and when tested on the body, as  
described in this user guide, is 1.30 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
AZ489FT5848.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
1
1.6W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
21  
Safety and General Information  
Antenna Care  
Facilities  
Use only the supplied or an approved  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
applicable regulations per airline crew instructions.  
Implantable Medical Devices  
A minimum separation of six (6) inches should be  
maintained between a handheld wireless phone  
and an implantable medical device, such as a  
pacemaker or implantable cardioverter defibrillator,  
to avoid potential interference with the device.  
Persons who have such devices:  
Electromagnetic  
Interference/Compatibility  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
Should ALWAYS keep the phone more than six  
(6) inches from their implantable medical device  
when the phone is turned ON;  
Should not carry the phone in a breast pocket;  
Should use the ear opposite the implantable  
medical device to minimize the potential for  
interference;  
22  
   
Operational Warnings  
Should turn the phone OFF inmediately if there  
is any reason to suspect that the interference is  
taking place.  
Operational Warnings  
!
For Vehicles with an Air  
Bag  
Should read and follow the directions from the  
manufacturer of the implantable medical device.  
If you have any questions about using your  
wireless phone with such a device, consult your  
health care provider.  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
Potentially Explosive Atmospheres  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
When using the radio product while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
23  
 
Safety and General Information  
as grain, dust or metal powders, and  
Operational Cautions  
any other area where you would  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
!
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
Blasting Caps and Areas  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
For Phones With Music Players  
Cleaning and Drying Considerations  
Listening to music at high volumes over extended  
periods of time may be harmful to a user's hearing.  
User should take precautions to minimize this risk  
by moderating volume levels. If you experience  
ringing or other hearing-related discomfort, lower  
volume or discontinue use.  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
1 Immediately power off the radio product.  
24  
 
Accessory Safety Information  
2 Remove Battery and SIM card (if so equipped)  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
from radio product.  
3 Shake excess liquid from radio product.  
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
!
batteries described in “Battery” on  
page 3. Other types of batteries may  
burst, causing personal injury and  
damage.  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
25  
 
Safety and General Information  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given  
on the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is  
made by unplugging the power supply from  
the AC receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before  
attempting any maintenance or cleaning.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
The extension cord is properly wired and in  
good electrical condition.  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it  
to a qualified service technician when service  
or repair is required. Incorrect reassembly  
may result in a risk of electric shock or fire.  
26  
MOTOROLA LIMITED  
WARRANTY  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES OR  
CANADA  
PRODUCTS COVERED LENGTH OF  
COVERAGE  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer purchaser  
of the product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola,  
Inc. warrants its Motorola iDEN Digital Mobile and  
Portable Handsets ("Products"), Motorola-branded or  
certified accessories sold for use with these Products  
("Accessories") and Motorola software contained on  
CD-Roms or other tangible media and sold for use  
with these Products ("Software") to be free from  
defects in materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Products,  
Accessories and Software purchased by  
Accessories as defined One (1) year from the  
above.  
date of purchase by the  
first consumer purchaser  
of the product.  
Products or  
Accessories that are  
The balance of the  
original warranty or for  
Repaired or Replaced. ninety (90) days from  
the date returned to the  
consumer, whichever is  
longer.  
Software as defined  
Ninety (90) days from  
the date of purchase.  
consumers in the United States or Canada, which  
are accompanied by this written warranty:  
above. Applies only to  
physical defects in the  
media that embodies the  
copy of the software (e.g.  
CD-ROM, or floppy disk).  
27  
 
What is not covered? (Exclusions)  
Unauthorized Service or Modification. Defects or  
damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, including without  
limitation, software changes, or modification in any  
way by someone other than Motorola, or its  
authorized service centers, are excluded from  
coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with (a)  
serial numbers or date tags that have been removed,  
altered or obliterated; (b) broken seals or that show  
evidence of tampering; (c) mismatched board serial  
numbers; or (d) nonconforming or non-Motorola  
housings, antennas, or parts, are excluded from  
coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical damage  
(cracks, scratches, etc.) to the surface of the product  
resulting from misuse; (b) contact with liquid, water,  
rain, extreme humidity or heavy perspiration, sand,  
dirt or the like, extreme heat, or food; (c) use of the  
Products or Accessories for commercial purposes or  
subjecting the Product or Accessory to abnormal  
usage or conditions; or (d) other acts which are not  
the fault of Motorola, are excluded from coverage.  
Communication Services. Defects, damages, or the  
failure of Products, Accessories or Software due to  
any communication service or signal you may  
subscribe to or use with the Products, Accessories or  
Software is excluded from coverage.  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects in  
the software products will be corrected.  
Use of Non-Motorola Products and Accessories.  
Defects or damage that result from the use of  
Non-Motorola branded or certified Products,  
Accessories, Software or other peripheral equipment  
are excluded from coverage.  
28  
MOTOROLA LIMITED WARRANTY  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media (e.g.  
software that is downloaded from the internet), is  
provided "as is" and without warranty.  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your expense,  
to a Motorola Authorized Repair Center. To obtain  
service, you must include: (a) a copy of your receipt,  
bill of sale or other comparable proof of purchase; (b)  
a written description of the problem; (c) the name of  
your service provider, if applicable; (d) the name and  
location of the installation facility (if applicable) and,  
most importantly; (e) your address and telephone  
number.  
Who is covered? This warranty extends only to the  
first consumer purchaser, and is not transferable.  
What will Motorola Do? Motorola, at its option, will  
at no charge repair, replace or refund the purchase  
price of any Products, Accessories or Software that  
does not conform to this warranty. We may use  
functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or  
applications added to your Product, Accessory or  
Software, including but not limited to personal  
contacts, games and ringer tones, will be reinstalled.  
To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
What Other Limitations Are There? ANY IMPLIED  
WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO  
THE DURATION OF THIS LIMITED WARRANTY,  
OTHERWISE THE REPAIR, REPLACEMENT, OR  
REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER, AND IS  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OF IMPLIED. IN NO  
EVENT SHALL MOTOROLA BE LIABLE, WHETHER  
IN CONTRACT OR TORT (INCLUDING  
Motorola iDEN Customer Services 1-800-453-0920  
or 954-723-4910  
NEGLIGENCE) FOR DAMAGES IN EXCESS OF  
THE PURCHASE PRICE OF THE PRODUCT,  
ACCESSORY OR SOFTWARE, OR FOR ANY  
INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
TTY-877-483-2840  
Or visit us online at  
29  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Patent and Trademark  
Information  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are trademarks  
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2007  
Motorola, Inc. All rights reserved.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
Mike, Mike’s Direct Connect, the Mike’s Direct  
Connect logo, Mike Network, and The Mike Network  
are trademarks used under license from Clearnet  
Communications Inc.  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and  
you may also have other rights that vary from  
state to state or from one jurisdiction to another.  
trademarks used under licence from TELUS Mobility.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the exclusive  
rights to reproduce and distribute copies of the  
Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the  
Products associated with such Motorola software. No  
other use, including without limitation disassembly of  
such Motorola software or exercise of the exclusive  
rights reserved for Motorola, is permitted.  
T9 is a trademark owned by Tegic Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437, U.S.  
Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
All other product names or services mentioned in this  
manual are the property of their respective trademark  
owners.  
30  
 

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