trAnSform your mobilE
workErS from Simply
informEd to EmpowErEd...
with thE motorolA ES400.
When you give your workers the Motorola ES400, you give them
a pocket-sized office that will keep them connected to your
business information, customers, co-workers and managers.
And whether your workers need to make a call, scan a bar code,
capture a photo, video or signature, get real-time directions or
connect to either a Wi-Fi wireless network or the fastest cellular
networks in the world, this little powerhouse does it all.
Now, your workers can change action item into action taken.
The result? Everything you need to boost business success.
Unsurpassed efficiency. Unparalleled response times. And
extraordinary customer care.
ES400 ApplicAtion GuidE
Put your Motorola ES400 mobile computers to work right away with
our large library of ready-to-use and easily customizable applications.
Designed for a wide variety of industries and business processes,
these proven and tested applications from our trusted partners will let
you start reaping the benefits of mobility, almost overnight.
With our applications, your workers will say:
i cAn complEtE morE work ordErS.
i cAn bEttEr mAnAGE thE StorE.
i cAn tAkE bEttEr cArE of morE pAtiEntS.
i cAn cloSE morE SAlES.
i cAn bEttEr mAnAGE invEntory.
i cAn hAndlE morE dElivEriES.
i cAn bEttEr SErvE my cuStomErS.
What will your workforce do with the Motorola ES400?
Browse through the many applications available for this all-in-one
pocket sized mobile computer to see the world of possibilities —
and put the ES400 to work in your operations today.
This guide contains applications that are available as of 02/01/11. For the most
i
vAlidAtion proGrAm info
The applications in this guide have been subjected to a battery of tests
in real-life customer scenarios, bringing you the peace of mind that the
application you choose will work — and work well — with your Motorola
ES400. Choose from one of two certification levels:
EntErpriSE vAlidAtEd Solution
The Enterprise validated Solution
seal ensures full application functionality
and interoperability between the partner
application and your complete Motorola
Enterprise Mobility solution — including
testing on Wi-Fi and cellular networks.
EntErpriSE compAtiblE Solution
The Enterprise compatible Solution
seal ensures that the partner application
is compatible with the platform and
features of the ES400.
ii
tAblE of contEntS by induStry
This table of contents is grouped by industry and business need to help you
easily locate the applications that are most appropriate for your workforce.
iii
EducAtion
Astea
qdata
raco
dmS
II
fiEld SErvicE
Astea
qdata
dmS
IV
GovErnmEnt
Astea
qdata
raco
dmS
Continued on next page...
VI
GovErnmEnt (continued)
VII
hEAlthcArE
Astea
qdata
raco
dmS
Continued on next page...
VIII
hEAlthcArE (continued)
IX
hoSpitAlity
Astea
qdata
dmS
X
mAnufActurinG
Continued on next page...
XI
mAnufActurinG (continued)
XII
trAnSportAtion & loGiSticS
dmS
Astea
Continued on next page...
XIV
trAnSportAtion & loGiSticS (continued)
XV
utilitiES
Astea
qdata
dmS
Continued on next page...
XVI
utilitiES (continued)
XVII
wArEhouSE mAnAGEmEnt
qdata
dmS
XVIII
wholESAlE diStribution
Continued on next page...
IXX
wholESAlE diStribution (continued)
qdata
XX
@hand
@hand field mobility System
The @hand Field Mobility System (FMS) is a single framework that
includes ready-to-configure applications that streamline maintenance,
asset tracking, supply chain management, field service and operations.
Configure individual or hybrid applications that match your own workflows
and easily integrate the advanced functionality of your Motorola mobile
devices — from bar code scanning and GPS to mobile printing.
The FMS framework also includes a dashboard to provide supervisors with
a global view of the data stream from all their direct reports, enabling
better management of the mobile workforce.
4030 West Braker Lane
Austin, TX 78759
Jason Lanier
(512) 423.5269
www.hand.com
1
Allegro mobile Solutions
Allegro mobile Survey
Create, deploy and manage surveys that can be delivered instantly over
the air to the ES400. With this feature rich application, you can collect
up-to-the-minute information from your field representatives that can
be viewed instantly, providing the intelligence required to make smarter
business decisions.
Survey data can include signature capture; GPS coordinates of
respondents, allowing you to analyze by geography if desired; automated
date and time stamps and images. Support for multiple languages allows
a single survey to be sent to all representatives, all around the world. And
our integrated device management module allows you to easily identify
and re-send the survey to representatives who have not responded.
2350 Matheson Blvd. East
Ontario, Canada, L4W 5G9
Julian Lau
(905) 624.2924 x250
www.allegrowireless.com
2
American barcode and rfid, inc. (Ab&r)
Abc Scan.net
ABC Scan.Net allows your field workforce to scan bar codes to
streamline a wide range of inventory and asset management activities.
A quick scan provides all the information required to perform the task
at hand — from searching through inventory in the back of the truck to
locate a specific part to accessing a current work order. No more paper
and pen, no more errors, no paper forms to process and file.
A web interface supports an unlimited amount of users for superior
scalability. Designed for all levels of workers, the mobile interface is
easy and intuitive to use. Applications are easily customized to your
workflows and can operate in real-time or batch modes.
3431 East Elwood Street
Phoenix, AZ 85040
Gary Randall
800.274.0324
sales@abrfid.com
www.abrfid.com
3
Antenna
Amp Service
AMP™ Service accelerates and optimizes time-critical business
processes and workflows that challenge field service workers every day.
AMP Service provides field service workers with anywhere, anytime
bi-directional access to real-time customer, inventory and other job-
related information, virtually eliminating communication bottlenecks
and preventing information gaps, miscommunications and costly
mistakes. Not only can AMP Service obtain essential information from
the enterprise in real time, but it also enables off-line access to data,
including the ability to add, edit and update record details.
Enable your field service organization to be more productive, more
profitable, and more effective...with AMP Service.
111 Town Square Place
Jersey City, NJ 07310
Anna Garcia 888.723.2832
www.antennasoftware.com
4
Apacheta corporation
Apacheta AcE mobile Applications
Apacheta provides flexible mobile applications for route sales and delivery,
merchandising, pick-up and delivery, and field service that enable companies
to streamline their mobile operations, capture new revenue opportunities
and lower costs. Apacheta software takes full advantage of Motorola’s
mobile computers with support for scanning, pictures, GPS, mobile printing
and WAN, LAN and Bluetooth connectivity. And through our optional
Apacheta Online service, we can host and manage your solution at our
secure data center, simplifying deployment and minimizing IT investment.
Apacheta applications are complete and ready-to-use yet can be rapidly
tailored for a company’s distinct business requirements, blending the
simplicity of a packaged application with the flexibility and control of a
custom solution.
75 W Baltimore Pike
Media, PA 19063
Kent Warrum
(610) 558.5852
www.apacheta.com
5
Appear
Appear iQ
Appear IQ is a context-aware mobile platform for enabling mobile field
service applications. Appear IQ makes mobility easy by managing the
many critical aspects of mobility solutions, including device management,
data synchronization, reliable messaging and data-push based on user
context — such as location, user profile and device type.
Context-awareness eliminates information overload and simplifies
workflows through the ability to collect, analyze and react to context
changes — and present users with the exact set of needed information,
when and where it is needed. This proven platform has been adopted
by leading organizations for its compelling ROI, its proven reliability in
large scale deployments and its ability to simultaneously support a large
number of business processes.
Kista Science Tower
SE-16451 Kista, Sweden
Mia Falgard
+46 (0)8 545 91378, +1 727 493-2140
www.appearnetworks.com
6
Astea
fX & Alliance mobile
With FieldCentrix and Astea Alliance mobility solutions, you can
seamlessly link your processes, people, parts and data in real
time, eliminating the manual inefficiencies and paperwork that can
overwhelm service technicians — and your business. Real-time
automated processes improve the productivity of your field service
personnel, who now have more time to better serve your customers
and generate new business to help increase your bottom line. Our
solutions can streamline your entire service management process,
including: customer service/support; diagnostic decision support;
scheduling optimization and dispatch; work order management;
service contract/warranty administration; time, labor/materials
tracking; billing and payroll data collection, and reporting.
240 Gibraltar Road, Suite 300
Horsham, PA 19044
Debbie Geiger
(215) 682.2500
www.astea.com
7
b2m Solutions
mprodigy
You chose a mobility solution to increase business efficiency, better
serve customers and cut costs. mprodigy will help you properly
manage your entire Motorola mobility solution to achieve those
objectives. Rich analytics provide a systems-wide look at your entire
mobility solution, allowing you to monitor the performance of your
devices, your applications, your users, your networks and your
help-desk operations. We present easy-to-digest information in a
simple-to-use dashboard that provides a constant window into best
and worst performing workers, work groups, individual devices,
device types, applications and networks. Armed with this data,
you can identify and correct poor performance and replicate best
practices throughout your organization.
The Core Business Centre, Milton Hill
Abingdon, Oxon, OX13 6AB, UK
Bernie Warner
+44 (0)1235.432.752
www.b2m-solutions.com
8
barcode id Systems
field iQ™ work order
Field IQ® Work Order improves the productivity and efficiency of field
personnel in any organization with an outside workforce. Part of the
Field IQ™ Mobile Software Suite, this solution improves the execution
and management of field work orders by providing more accurate data
entry, on the spot access to the data needed to get the job done fast and
right, and faster communication with host systems. The result is the more
efficient use of two of your most valuable resources — your technicians
and your vehicle fleet.
This flexible application can be easily customized to your specific
processes, and can reside on internal local servers or remotely —
“in the cloud.”
1100 Johnson Ferry Road, Suite 575
Atlanta, GA 30342
Julie Leonard – Marketing Director
(678) 904.9045
www.barcodeid.com
9
blackbay
delivery connect
Blackbay provides comprehensive real-time mobile worker solutions
for supply chain management. Blackbay Delivery Connect is designed
to improve customer service, supply chain management, information
flow and accuracy for a wide range of logistical operations — from
point-to-point pickup and delivery to hub-and-spoke, depot operations
and asset or equipment tracking. This supply chain management
system streamlines field operations and delivers real-time information
to the field worker, back office and customer — increasing workforce
productivity, reducing costs, improving visibility and enabling providers
to meet growing customer demands.
4th Floor, Kingsland House, 122-124 Regent Street,
London, United Kingdom, W1B5SB
Kate Kinraid
(44) 08707662831
www.blackbay.com
10
cheetah Software Systems
cheetah Software
Cheetah’s real-time logistics solutions allow you to fully automate delivery
route planning, pickup assignment, dispatch, and customer service for
delivery, less-than-truckload (LTL), courier and private fleet operations —
almost overnight. Our proven systems deliver real-time routing, delivery
and dispatch information to all those who need it — dispatchers, drivers,
customer service representatives (CSRs), shippers and customers. Process
efficiency is increased, improving productivity and reducing costs. And our
fully scalable and affordable solutions improve profitability for any size
operation — from small to large.
200. N. Westlake Blvd Ste 200
Westlake Village, CA 91362
Anna M. Cravitz
805.373.7111 x228
www.cheetah.com
11
ciS Group
route companion
Get more efficient management of your direct store delivery (DSD)
operation with Route Companion®. This route accounting application
automates the activities of mobile sales and delivery personnel, from
truck loading to end-of-day balancing and reporting. Sequence of visits,
inventory, order-taking, returns processing, collections, surveys and
much more can all be managed with Route Companion. With improved
visibility into your DSD operations, you can more effectively manage
your distribution routes and mobile sales/delivery personnel, able
to easily measure performance, evaluate opportunities and execute
actions to maximize efficiency and profitability. In addition, the open
architecture fully supports EDI and DEX technologies, and integrates
with small and large back-end systems (including SAP, SAP B1, SAP R3,
JDE, JustfoodERP, Quick Book, Acc Pacc and Business Vision).
55 Castonguay
St-Jerome, Quebec
J7Y 2H9, Canada
Bertrand Martelle – 866.816.7445
www.cis-group.com
12
cognito ltd
taskworker
Give field workers easy access to the real-time information they
need with Cognito’s TaskWorker and eliminate the need for phone
calls to receive instructions or report job progress. The TaskWorker
mobile client application establishes a secure, controlled mobile
working environment with a simple user interface that presents
workers with a straightforward set of options that relate to their role
and responsibilities. Exceptionally high levels of user adoption allow
organizations to maximize the value of this easy-to-use application.
And since access to the operating system and non work-related
applications is restricted, workers stay focused on the task at hand,
increasing productivity.
Benham Valence
Newbury, Berkshire
United Kingdom RG20 8LU
Michael Cross – 01635 508323
www.cognitomobile.com
13
commontime ltd
commontime mobile Enterprise Application platform
This complete set of products and services simplifies the design,
development, deployment and management of dynamic mobile applications
that eliminate paper-based processes and increase the efficiency of your
operations. Key components of this complete solution include:
•
mdesign Studio: provides an extensive library of application
templates that can be easily customized plus a simple
drag-design environment — no programming skills required
•
•
mSuite: secures communications between your devices
and back office systems
mSupport: a real time over-the-air remote support solution
15 St. Christophers’s Way
Pride Park, Derby, Derbyshire
United Kingdom DE24 8JY
Tony Hernandez – 0044 01332 542033
www.commontime.com
14
comops limited
pocket SAm
Pocket SAM provides your sales force with a real-time link to your
business systems, enabling a circular exchange of information that
benefits the sales force in the field and sales managers. Your sales
force can access the data they need to be as successful as possible —
from key account information to sales tools. And the ability to collect
information on every customer touch-point helps supervisors to more
proactively manage the sales force. Paper is replaced with real-time
electronic information that streamlines operations, reduces costs and
improves results throughout the entire sales cycle, helping you stay
ahead of your competition in today’s fiercely competitive markets.
Level 6, 77 Pacific Highway
North Sydney, NSW, Australia 2060
Harmeet Lamba
(61) 2.9923.8000
www.comops.com.au
15
complete innovations
fleet complete
Fleet Complete enables companies to better manage their fleet,
reduce fuel consumption, increase worker safety and regulate
employee activities in the field. Dispatchers can send detailed work
order information directly to the user’s mobile device, eliminating
paper and the associated slow movement of information through
your business. Users can then view new job notifications and
update the status in real time. Electronic driver logs and manifests
eliminate their paper counterparts — and the time required to
complete and process paper forms. And a powerful reporting system
provides the information you need to better control fleet operational
costs, including real-time vehicle location and speed, idling time,
maintenance schedules, speeding reports and more.
475 Cochrane Drive, Suite 8
Markham, ON
Canada, L3R 9R5
Dror Nir – (905) 944.0863 x250
www.fleetcomplete.com
16
cXt Software
X mobile™
X Mobile delivers many of the same mobile features used in the
largest worldwide delivery companies, at an affordable price point.
Dispatch and drivers can communicate via two-way messaging.
Dispatchers can send detailed information about orders, manifests,
stops and parcels to drivers in real time. As deliveries are completed,
delivery status is updated in real time, even on over, short and
damaged shipments. Bar code scanning and signature capture provide
real-time proof of delivery of the right shipment to the right customer.
And GPS coordinates provide near real-time vehicle location updates,
allowing dispatchers to match new work orders with the closest driver
to minimize mileage and fuel costs.
141 E Palm Ln Ste 203
Phoenix, AZ 85004
Jim Luciani, VP Sales & Marketing
(602) 265.0195 x2
www.cxtsoftware.com
17
descartes Systems Group
mobilelink ppc delivery
Orders change. Trucks get caught in traffic. Shipments get damaged.
Change is the norm, and drivers and dispatchers react, but not
always in concert. Companies have long sought to incorporate
field operations status into order fulfillment processes. Now, with
Descartes Mobile Link, you can. This family of wireless applications
improves operational efficiencies by enabling the real-time exchange
of information with drivers out on the road. With visibility into the
real-time location of your drivers and the status of deliveries, you can
be more responsive to your customers and ensure on-time deliveries,
while minimizing route miles and reducing idle time, fuel usage and
labor hours. And the scalable solution can match the needs, budgets
and technology strategies of nearly any operator.
120 Randall Drive
Waterloo, ON
Canada, N2V 1C6
Thomas Moll – (540) 719.3286
www.descartes.com
18
dmS
ActiSoft, AlmacenSoft and tareoSoft
With over 15 years of experience in the delivery of mobile solutions,
you can count on DMS applications to improve efficiency in a wide
variety of business processes:
Asset tracking: ActiSoft allows personnel to scan bar codes or
RFID \tags on assets to take a rapid and highly accurate inventory.
inventory management: AlmacenSoft automates inventory
management in stores and warehouses, streamlining receiving,
picking, put-away, replenishment and shipping processes.
field Service: TareoSoft allows you to better manage field personnel.
Task management tools enable better utilization of staff for improved
productivity, while time tracking improves payroll accuracy and efficiency.
Av. Arequipa No. 2995 - San Isidro
Lima, Peru LIMA 27
051.7052400
Sandra Muro Leon
www.dms.com.pe
19
Global relief technologies
rdmS (rapid data management System)
GRT has developed an end-to-end technology solution platform designed
to provide secure rapid data collection, analysis, and collaboration
capabilities called Rapid Data Management System (RDMS) on handheld
devices. All of the data collected in the field is communicated via various
commercial/military networks, including LAN, Cellular, and mobile satellite
communications. Real time analysis is provided via a system that is located
with the customer or through GRT’s hosted environment. The integration
of GPS and GIS mapping and data allows for additional and enhanced
levels of data analysis including timely satellite imagery. And experience
in government, military, disaster relief and humanitarian assistance
applications allows GRT to offer the unique skill set and platform required
in many markets, including government, utilities, oil/gas/petrochemical,
civil construction and insurance.
30 New Hampshire Avenue, Suite 2
Portsmouth, NH 03801
Becky Masse
603.422.7333
www.grt.com
20
incompass wireless
inlab
This suite of Pathology Laboratory Courier Mobile offerings
provides the seamless and technologically advanced automated
real-time proof of service required in the mission critical world
of healthcare. Laboratories now enjoy complete visibility into the
supply chain, from package, specimen and vehicle tracking, to
driver management and cost containment. As a turnkey solution,
you can count on us to manage the end-to-end process, from
determining your requirements to integration with your ERP system,
configuration of your software and deployment of your handheld
mobile computers. Solution components include a wireless mobile
application, back end integration and a reporting web site.
1081 Camino del Rio South
Suite 107
San Diego, CA 92108
Rajesh Bhatia – (678) 516.6771
www.incompasswireless.com
21
intemobile
controle
Streamline your freight delivery operations with Controle from
InteMobile. Delivery operations are traditionally paper-intensive.
But Controle eliminates paper, improving data accuracy, data
availability, driver productivity and shipment accuracy.
This mobile application allows dispatch to send electronic delivery
orders to drivers out in the field that can be re-prioritized as needed
throughout the day. At the point of pick-up and delivery, a scan of
the bar code on the shipment verifies that the right load is about to
be picked up or delivered — eliminating the high cost of mis-ships.
And the status of a load is updated the minute a delivery has been
completed, enabling faster payment.
Avenida Luiz Carlos Berrini, 1178
São Paulo, Brazil 04571-000
(55) 5105.3311
www.intemobile.com.br/intemobile/
22
intemobile
distribution of Gases
This mobile solution allows you to streamline the distribution of gases
such as oxygen, nitrogen, hydrogen and rare gases required in healthcare
as well as industrial and electronics manufacturing. Complete processing
at the customer site allows delivery drivers to updates inventory and
process invoices, all in real time. Bar code scanning of customer tanks
and cylinders allows you to easily track these high-value assets. As a
result, drivers have more time to spend with customers and more time
to generate more sales. And managers can monitor the real-time picture
of all activities and drivers out in the field, better able to manage their
mobile workforce, wherever they happen to be.
Avenida Luiz Carlos Berrini, 1178
São Paulo, Brazil 04571-000
(55) 5105.3311
www.intemobile.com.br/intemobile/
23
intemobile
mobile inspection
Mobile Inspection from InteMobile improves the efficiency of the entire
inspection process. Dispatch can send electronic job orders directly to the
Motorola ES400. Dispatchers can respond instantly to emergencies, able
to re-prioritize jobs with the press of a few buttons, ensuring that the
most pressing inspections are always conducted first. Out in the field,
this workforce can collect and submit rich information from the inspection
site to your back-end business systems in real time. A scan of the bar
code or RFID tag positively identifies the asset. Photos can help document
asset condition, aiding supervisors in determining if maintenance is
required and assigning the right engineer to complete that maintenance.
And GPS coordinates verify the asset location. The result? A more
productive workforce that can complete more inspections, more
accurately, every day.
Avenida Luiz Carlos Berrini, 1178
São Paulo, Brazil 04571-000
(55) 5105.3311
www.intemobile.com.br/intemobile/
24
intSig information co.
camcard
CamCard makes it easier than ever to enter new contacts into your
system address book. Simply take a picture of any business card
with the integrated camera in the ES400 to automatically save the
information as a contact in the device address book.
Image rotation is automatically detected and corrected. The
language is automatically detected (supported languages include
English, Simplified Chinese, Traditional Chinese, Japanese,
Korean, Danish, Dutch, Finnish, French, German, Hungarian,
Italian, Norwegian, Portuguese, Spanish, Swedish). And the
contact information can be automatically saved as a vCard for easy
integration with most contact databases.
No.335 Guoding Road
Room 12013, Building #1
Shanghai, China 200433
Samuel Chen – (86) 55663009.8002
www.intsig.com
25
linea dataScan
Quick mobile
This versatile software solution is designed to enable data capture
and transmission in any vertical industry — including wholesale
distribution, manufacturing, transportation and logistics, public
services and small businesses of all types. Quick Mobile allows
you to take advantage of the advanced functions on Motorola
mobile computers, including bar code scanning, GPS, photo capture,
signature capture and more.
The user friendly design requires virtually no training. And rapid
deployment and an easy set-up allow you to launch mobile
solutions quickly — and cost-effectively.
Calle 87 No 19a 27 piso 4
Bogota, Colombia 057
William Hernandez – 057.5930255
www.lineadatascan.com
26
mit Systems
EzSales mobile
This family of highly flexible and configurable mobile solutions
provides the real-time information required to increase the
productivity and efficiency of the mobile workforce and back
office personnel. Our building block approach allows us to tailor
applications to your exact business needs — without the high
price tag of customized solutions. Our solutions include sales
force automation, proof of delivery, route sales, merchandising
and field service, allowing your mobile workforce to better serve
your customers and your supervisors to better manage your mobile
workforce. Available on-premise or in our cloud-computing hosted
environment for rapid and cost-effective deployment.
1400 N Habor Blvd.
Suite 610
Fullerton, CA 92835
Jim French – (714) 992.5362
www.mitsys.com
27
mobileframe
mobileframe
MobileFrame’s 100% code-free enterprise mobility platform
enables any business in any industry to easily create, deploy and
manage sophisticated custom mobile applications. Our intuitive
point and click system eliminates time-consuming and expensive
custom coding. This complete mobility solution includes all the
tools needed ensure your mobility project is a success, including
built-in mobile application development, an Integration Wizard that
makes integration with back-end systems a breeze, mobile device
management, project administration, GPS tracking and more.
111 West Saint John Street
Suite 900
San Jose, CA 95113
Lonny Oswalt – (408) 885.1200
www.mobileframe.com
28
newspage ltd.
Express Sales force Automation (SfA)
Get more out of your field sales force with Express SFA. Sales
representatives in the field can access and capture the information
they need to close more sales. With Express SFA on the ES400, your
sales representatives can perform virtually any sales related task in
seconds, no matter where they happen to be — including viewing
customer, product and new promotion information; checking inventory
availability; submitting real-time sales orders and printing receipts
and invoices. The end result is a sales force that is more productive,
better informed and better able to serve customers. And the real-time
information loop from the field helps sales managers better manage
the sales force and better forecast sales, in turn improving production
scheduling and inventory management.
7500A Beach Road, #10-324 The Plaza
Singapore, Singapore 199591
65 62205063
Chia Kay Ming
www.newspage.com.sg
29
openstream, inc.
cue-me™
Your users will access multiple business applications with their ES400.
Make that interaction as intuitive as possible with OpenStream’s
cue-me. This application allows you to enable multi-modal interaction
with your existing business applications — users can type, touch or talk
to enter or view information in your business applications. And if your
users need help navigating an application, they can simply ask for it or
press the help button.
Built on a standards-based platform, cue-me can be easily customized to
meet specific business needs. Information resident on the ES400 can be
incorporated into your applications — including contact information and
alerts. And the flexible application works online and offline, protecting
worker productivity in the event a wireless connection is unavailable.
One Executive Drive, #400
Somerset, NJ 08873
Balaji Narayana
91 732.507.7030 x107
www.openstream.com
30
pocketmobile communications Ab
precom mobile Enterprise Application platform
The PreCom Platform is a standardized rapid development platform that
allows enterprises to develop, deploy and manage mobile enterprise
solutions that are highly intuitive — and cost-effective. The easy-to-use
platform offers a flexible plug-in framework that provides all necessary
functions, including communication, storage, security, integration, log
and settings, device management, licensing and remote updates. Pre-
built modules include positioning, work orders, digital forms and digital
signatures, allowing you to easily create a customized application that
will streamline your particular business processes.
This proven horizontal platform has been adopted by virtually every
vertical market, including transportation and logistics, field service,
health care, security and energy.
Wenner-Gren Center
Sveavägen 168
Stockholm, Sweden 11346
Fredrik Berglund – 46 (0)8.736.77.00
www.pocketmobile.eu
31
portable technology Solutions, llc
tracerplus™
The TracerPlus platform makes it easy to develop mobile applications to
streamline practically any business process, including inventory, delivery,
asset tracking, inspections, logistics and much more. Our data integration
tools provide batch or real-time wireless syncing with almost any existing
database system, including Access, Oracle MySQL and Excel.
In addition, PTS has utilized the TracerPlus mobile development platform to
create an intuitive and ready-to-use application that includes two modules:
Easy Inventory and Easy Delivery. Easy Inventory tracks receiving and
issuing of inventory, providing the real-time and trending inventory data
needed to keep your shelves stocked with the products your customers
want to buy. Easy Delivery enables efficient route planning and package
tracking, complete with signature and GPS verification for couriers.
221 David Court
Calverton, NY 11933
(631) 727.8084
www.tracerplus.com
32
prism visual Software
minimate
MiniMate allows service and delivery operations to optimize
the work order process by eliminating redundant data entry and
expanding the amount of data collected in the field. With real-
time paperless processes, drivers and service technicians can
collect proof of delivery information, place a sales order, update
work order status, record resolutions to service problems, create
invoices, collect signatures, print invoices, collect overdue monies,
view customer balance statements, view sales history, add new
customers and view turn by turn navigation. Supervisors can
also use the real time information to reduce costs and improve
productivity in service and delivery operations.
1 Sagamore Hill Drive
Port Washington, NY, 11050
Andrew Kuneth
(516) 944.5920
www.prismvs.com
33
qdata
Q-Suite
Integrate bar code scanning into virtually any application, quickly and
easily, with qdata’s Q-Suite. Four pre-built ready-to-use applications can
be easily customized, allowing you to collect the information on your
bar codes — no programming required. Support for real-time and batch
mode allows businesses to improve worker efficiency and data accuracy,
regardless of whether users are on- or off-line. And the flexible modules
can be integrated with any Excel spreadsheet or any software that can
utilize Excel format files.
The Q-Suite includes: Q-TRACK for asset tracking; Q-MOVE for shipping
and receiving functions in the warehouse; Q-COUNT for cycle counting of
inventory; and Q-POD for pickup and delivery operations.
6 Shields Court_Unit 105
Markham, Ontario
Canada L3R 4S1
Garry Johnston
(905) 477.1367
www.qdata.com
34
Quofore
Quofore retail Execution
Quofore’s multi-tier mobile Retail Execution software solution helps
Consumer Products companies automate the day-to-day activities
by providing a constant, real-time flow of information between field
personnel and the head office. Regardless of whether your field
sales representatives are responsible for field sales, merchandising,
in-store marketing, direct store delivery or van sales, the result is the
same — a measurable efficiency gain and more valuable interactions
in the field. In addition, managers in the head office can use Quofore
to direct, manage, and monitor their operations out in the field. And
executives have visibility into an important new stream of real-world
business intelligence to support decision making and provide
feedback into in-field processes.
Quofore Headquarters
3355 Lenox Road, NE, Suite 1000
Atlanta, GA 30326
(404) 365.7700
www.quofore.com
35
raco
rAcoware protective Services
Help protect your facilities and the workers who spend their days inside
your facilities with RACOWare Protective Services. This application
is designed primarily to automate the inspection of PFE (Portable fire
extinguishers), panic alarms, guard round check points, delayed egress
doors, smoke door inspections and emergency phones. By ensuring
maintenance is performed properly and on time, organizations can be
assured that these crucial assets will be available in emergency situations.
This solution enables any large organization — from large corporate
campus facilities to government municipalities and colleges — to cost-
effectively comply with both the International Association of Healthcare
Security and Safety (IAHSS) Standards and the US Governments Joint
Commission mandates.
5480 Creek Road
Cincinnati, OH 45242
Larry Sherman
(513) 792.1377
www.racoindustries.com
36
reddwerks corporation
reddwerks warehouse performance management
(wpm) software version 3.6
If you want to reduce costs, increase accuracy and get more from the
equipment in your warehouse, you need Reddwerks WPM. This fully
featured warehouse management application streamlines key warehouse
activities including item and case selection, stocking, quality control,
palletizing and container management. And a built-in reporting engine
provides hundreds of real-time metrics that can be viewed in daily, monthly
and quarterly trending reports, allowing you to identify and address
performance opportunities in every area of your warehouse.
1122 S. Capital of Texas Highway
Suite 150
Austin, TX 78746
Vanessa McMillan – (512) 597.6810
www.reddwerks.com
37
retriever communications
retriever barking
Eliminate field paperwork from your service maintenance operations
and improve the productivity of your field technicians with Retriever
Barking. This mobile solution connects your remote field staff with your
office in real time, allowing you to easily schedule and manage your
field force from the office — without paperwork. Retriever Barking
is an ideal solution for small to medium size businesses as it has no
upfront costs — instead it is offered as a cloud solution for a monthly
fee. The ready-to-use fully managed application eliminates the need
for local IT staff. And no matter what language you speak or where
in the world your business is located, we’re ready to support you.
We offer applications in all languages, including Chinese double byte
character sets. And local offices in Sydney, London and Milan support
deployments in over 21 countries.
Gnd Floor, Bldg 4, 14 Aquatic Drive
Frenchs Forest, NSW, Australia 2086
(61) 2-9006 8600
www.retrievercommunications.com
38
Scanmex
Scancare
ScanCare provides inventory control for surgical supplies and scheduled
surgeries. The ability to automate the end-to-end process — from order
to consumption for prostheses, medical tools and materials utilized in
surgical procedures — enables faster response times, improves service
levels, optimizes inventory levels, reduces material loss and increases
the speed and accuracy of billing.
The ready-to-use application is easy to deploy. The program
interfaces to your existing Hospital ERP system. And since this
software-as-a-service (SAAS) model is ‘in the cloud’, all your users
need is a handheld mobile device with Internet access to use the
application, anywhere and anytime.
San Francisco 1107,
Colonia del Valle
México, D.F. 03100
(52) 55 3688.4000
www.scanmex.com
39
Seal Systems
Seal Sivapro
This complete sales force automation solution enables your sales
force to throw out paper forms and conduct end-to-end sales
related activities in real time on the Motorola ES400. Salespeople
can check stock and pricing, place the order and verify the delivery
date, no matter where they happen to be. Efficiency, response times
and delivery times improve, increasing customer service levels
and allowing your sales force to spend more time visiting more
customers and taking more orders. In addition, the elimination of
handwritten information reduces data errors that could result in a
costly mis-ship. And faster order delivery also means faster billing,
improving your cash flow.
Apinajés, 1100, 12th Floor
São Paulo, Brasil 05017-000
Mr. Wagner Bernardes
(55) 11.2134.3800
www.seal.com.br
40
Software fX, inc.
powerGadgets mobile
Give your mobile workforce, managers and executives the real-time
information they need to make the best decisions possible with
PowerGadgets Mobile. No programming is required. This easy-to-use
tool allows you to create powerful dashboards that provide a window
into the real-time information in your business system in just minutes.
In addition to data, you can present charts, gauges and maps for
the easy on-the-go analysis that only visual data can provide. With
a simple twist of the wrist, users can easily flip through dashboard
pages. And the powerful cache allows users to download dashboards
for viewing, even when a wireless connection is not available.
951 Yamato Road
Suite 101
Boca Raton, FL 33431
Ivan Giugni – (561) 999.8888
www.softwarefx.com
41
Spring wireless
mSeries™ field marketing
As a leading brand manufacturer, your marketers need a world of
real-time information to get the job done. With mSeriesTM Field
Marketing solutions, your field workforce can view information
across the value chain to improve marketing efforts and better
reach your customers. Your workforce can access customer
information, complete with planograms; analyses of shopper
patterns and market insights; out-of-the-box surveys that provide
instant market intelligence; sales call schedules and more. As a
result, more product moves through your distribution channels
faster; billing cycle times are reduced; and sales volume, customer
relationships and profitability are all improved.
Rua Gomes de Carvalho, 1356
São Paulo, Brazil 04547-005
55 11.3076.8000
www.springwireless.com
42
Spring wireless
mSeries™ field Sales
Give your field sales workforce the information they need, where
they need it most — at the point of sale. With mSeries™ Field
Sales, you can give your saleforce instant visibility into the back
office sales data and rules that will help them make the most out
of customer face time. Real-time processes eliminate inefficiency,
improving productivity and results, so your salesforce has more
time to spend catering to your customers.
Sales cycle times are decreased, while sales effectiveness is
increased — your salespeople not only generate more sales, but
also larger orders.
Rua Gomes de Carvalho, 1356
São Paulo, Brazil 04547-005
55 11 3076.8000
www.springwireless.com
43
Symbar
rutA 40 — intelliroute
Improve the productivity of your sales and field service workteams
with RUTA 40 — Intelliroute. This standards-based platform is built
on Microsoft’s .Net Framework, enabling enterprises to give mobile
workers a direct connection to key business systems, such as SAP
and BASIS.
Main features include generation of sales orders for different
markets, price management (off line for SAP/BASIS), tax rules,
printing of invoices, survey management, asset maintenance, sales
history, customer data, cross-selling product suggestions, real-time
reports of all types, validations of stock in transport, time recording,
GPS location, phone, email and messaging.
Marcos Sastre 2214,
Ricardo Rojas, Tigre
Buenos Aires, 1618, Argentina
Mercedes Sanjurjo – 54 11 4117.8900
www.grupohasar.com
44
Systems Application Engineering, inc
pridE
In the oil and gas industry, unscheduled downtime can lead to millions
of dollars in losses. Protect your profitability with PRIDE. PRIDE
eliminates paper from plant management processes — and the delay
in information visibility as data makes its way from paper to the
computer. During rounds, operators simply scan the bar code on a piece
of equipment and enter data as prompted. Data accuracy is improved
and the information is transmitted to your business systems in real
time. Maintenance engineers and plant managers can then monitor the
real-time performance data to spot and resolve emerging issues before
they result in equipment failure.
3655 Westcenter Drive
Houston, TX 77042
Greg Braun – (713) 783.6020
www.saesystems.com
45
tbS Enterprise mobility
taskmaster Enterprise mobility platform
Thousands of field workers rely on the TaskMaster Enterprise Mobility
Platform to improve productivity and efficiencies in everyday processes.
Intuitive, metadata-driven electronic forms are uniquely customized to
replicate individual workflows, with selection lists enabling the capture of
highly accurate information. Real-time status alerts are delivered by SMS
message or email to instantly update field workers, office-based staff or
customers. RFID and barcoding technologies helps rapidly identify assets,
while integrated Satellite Navigation strategically plans routes, reducing
mileage and travel costs. And whether you have 50 or 50,000 workers out in
the field, our proven scalable solutions can meet your needs.
Ironstone House, Kedleston Close
Belper, Derbyshire,
United Kingdom DE56 1TZ
Ed Williams – (44) 1773.596900
www.tbsmobility.com
46
totalmobile
totalmobile
TotalMobile is a Mobile Applications Platform designed specifically
to help State, Local and Federal government agencies as well
as other organizations improve performance and control costs.
TotalMobile is one of the few enterprise-wide mobile working
systems that can be used by all departments in an organization
to increase efficiency, respond faster, report accurately, reduce
waste and save money. Implementation is fast and easy, with
proven benefits. As paper is replaced with real-time processes,
productivity soars — our users report a productivity increase of up
to 40 percent, a 15 percent reduction in fuel consumption, a smaller
carbon footprint and better utilization of existing staff.
24 Lyman Street
Suite 100
Westborough, MA 01581
Jim O’Hare – 978-886-2301
www.totalmobileusa.com
47
uberall corp.
field technicians mobility — opti time
Field Technicians Mobility allows you to optimize routes to reduce
mileage, fuel costs and downtime between appointments. Routes can
be scheduled automatically based on a customer’s geographic position,
technician skills, complexity of the job, technician availability and
Service Level Agreements. And no matter where your users are, they
can access this Internet-based application by simply logging into their
account with their unique user name and password. Paper forms and
many administrative tasks are replaced with real-time processes that
are completed in a fraction of the time, increasing productivity — and
allowing you to serve more customers with the same resources.
Saavedra 742 Piso 3
Capital Federal
Buenos Aires, C1229ACF
Darío Luaces – 54 (11) 5291-5374
www.uberallcorp.com
48
vermont information processing (vip)
vip orderscE
In the beverage wholesale business, change is a constant
occurrence. New items come and go every day. VIP OrdersCE
allows your field workers to take orders and deliver products,
without the typical myriad of paper forms.
The batch application runs offline, so even if your workers are in
an area without a cellular network connection, it’s business as
usual. Workers can upload the data throughout the day, enabling
faster processing of orders, faster generation of accurate invoices
and faster payment cycle times.
402 Watertower Circle
Colchester, VT 05446
(802) 655.9400
Heather Burnett
www.vtinfo.com
49
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are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
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