Motorola CHARM 68000202552 B User Manual

GET ONTRACK  
MOTOROLA CHARM with MOTOBLUR  
More  
Welcome  
Answers: Touch > My Device.  
MOTOROLA CHARM with MOTOBLUR  
The CHARMs compact design offers pocketability,  
easy handling, and many of the smartphone features  
its bulkier competitors are touting.  
You can also flick your home screen left or right to  
see the Getting Started and Tips & Tricks widgets.  
Updates: Phone updates, PC software, online help  
Get access to thousands of apps on Android  
Market™, and use pinch-to-zoom for browsing the  
Web and photos.  
MOTOBLUR: After you create a MOTOBLUR  
account, open it at  
The 3MP camera has instant upload access to social  
networks and image hosting sites.  
Accessories: Find accessories for your phone at  
CrystalTalk™ PLUS filters noise and gives you great  
voice quality.  
Get your corporate email pushed immediately to  
you, and have easy access to your corporate  
directory.  
View your messages and status updates from your  
MOTOBLUR Happenings and Messages widgets.  
Widgets can be moved and resized to further  
personalize your seven home screen panels.  
Caution: Before assembling, charging, or using your  
phone for the first time, please read the important  
legal and safety information packaged with your  
product.  
Welcome  
1
Your phone  
the important keys & connectors  
Power  
Press = sleep  
Hold = power  
3.5mm  
Headset  
Touch pad on  
back  
2:35  
2:35  
Still recovering... too  
many parties!  
Still recovering... too  
many parties!  
Touchscreen  
Volume  
Keys  
Home  
Not even ready
10 minutes ago  
Press to  
return  
Not even ready
10 minutes ago  
Call me when  
Came when  
2
minutes ago  
2
mutes ago  
to the home  
screen.  
Market  
Browser  
Mket  
Browser  
Menu  
Open  
Back  
Go back.  
Delete  
Enter  
options.  
Scroll /  
Select  
Shift  
Alternate  
Micro USB  
Connector  
Charge or  
connect to  
PC.  
Symbols  
Message  
Microphone  
Camera  
Search  
Space  
Press = text  
Hold = voice  
Tip: Your phone can automatically switch to vibrate  
mode whenever you place it face-down. To change  
Note: Your phone might look a little different.  
Tip: To turn on or off the BACKTRACK™ touch pad on  
this, touch Menu  
> Settings > Sound & display >  
the back of your phone, touch Menu  
> Settings >  
Smart Profile: Face Down to Vibrate.  
Sound & display > BACKTRACK.  
2
Welcome  
Contents  
Let’s go  
let’s get you up and running  
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Lets go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . .  
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2
3
6
7
9
Assemble & charge  
1 SIM in  
2 MicroSD in (may  
already be inserted)  
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Memory card & file transfer . . . . . . . . . . . . . . . . . . 38  
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 46  
3 Battery in  
4 Cover on  
5 Charge up  
3H  
Caution: Please read “Battery Use & Safety” on  
page 46.  
Contents  
3
Tip: To save battery life, see “Battery tips” on page 25.  
Tip: For more, or to add accounts anytime, go  
to Add account” on page 12.  
Set up & go  
Create or log into a MOTOBLUR account  
to get your contacts, email, messages,  
and status information, for all your  
accounts, all in one place. Registration is  
secure, and should only take a few minutes:  
5 After you sign in, your  
phone imports your  
contacts from your SIM  
card. To see your contacts,  
touch Contacts.  
Tip: To manually import contacts from the SIM card,  
Note: This phone supports apps and services that use  
a lot of data, so make sure your data plan meets your  
needs. For details, contact your service provider.  
touch  
card.  
>
Manage SIM card > Import SIM  
Your MOTOBLUR account  
1 Turn on.  
Only MOTOBLUR syncs contacts, posts, feeds,  
messages, emails, photos and much more—from  
sources like Facebook®, Twitter, MySpace, your work  
email, Picasa™, and Photobucket®—and serves them  
up just the way you want them. No opening and  
closing apps and menus, it’s all front and center on  
your home screen and throughout the entire phone, so  
you can communicate anyway you like.  
2 Select a language.  
3 Register or log in.  
If you have not created a  
MOTOBLUR account, you’ll  
need to register: Enter your name, your current  
email address (where MOTOBLUR can send  
account information), and a new MOTOBLUR  
password.  
You can log into this account from a computer to  
upload contacts, reset your password, get help, or  
even locate your phone:  
4 Add your accounts to MOTOBLUR.  
To add an account, touch it. Then, enter the user  
name or email and password that you set up on that  
account.  
4
Contents  
Turn it on & off  
Security  
To turn on your phone, press  
Your contacts are backed-up on MOTOBLUR, so don’t  
worry. Even if you lose your phone, MOTOBLUR can  
help you find it or wipe it. And when you get your next  
MOTOBLUR product, your stored info makes it a snap  
to set up with just a username and password.  
and hold Power  
your phone.  
on top of  
To turn off your phone, press  
and hold Power , then  
touch Power off in the menu that opens.  
Of course, it doesn't stop there. There are plenty of  
ways to protect your phone and your information,  
in “Security” on page 41.  
Wi-Fi® connect  
If you want to use a Wi-Fi network for even faster  
Internet access, press Menu  
> Settings >  
Wireless & networks > Wi-Fi settings. Touch Wi-Fi  
to search for and connect to wireless networks.  
Theres more in “Connect Wi-Fi networks” on  
page 37.  
Cool content & more  
Browse and download thousands of the coolest apps  
on the planet from Android. On top of that, you get a  
full HTML browser, so you can surf in style.  
Download new apps with Apps & updates” on  
page 11. Your phone comes with a microSD memory  
card installed—you can load it up with photos, videos,  
and music from your computer using “Memory card &  
file transfer” on page 38.  
Note: Do not remove your memory card while your  
phone is using it or writing files on it.  
Contents  
5
If your screen goes to sleep, press Power  
.
Touchscreen & keys  
a few essentials  
In many apps, the touchscreen can switch from  
portrait to landscape when you rotate your phone:  
Touchscreen  
Press Menu  
Orientation.  
> Settings > Sound & display >  
Touch: Choose an icon or option.  
Touch & Hold: Open options.  
BACKTRACK™ pad  
Drag: Scroll or move slowly.  
You can also flick and  
double-tap the square  
touchpad on the back of  
the display!  
Flick: Scroll or move quickly.  
Pinch: Zoom in on maps, Web pages, or photos.  
2:35  
Touch to open.  
Tip: Double-tap to show  
Still recovering... too  
many parties!  
a focus icon that you  
can move to select small links on Web pages. To turn  
this touchpad on or off, press Menu  
BACKTRACK.  
Touch & hold to move  
items (or open options,  
in lists).  
> Settings >  
Kristine Kelle
y  
Not even ready
10 minutes ago  
Ja
mes Somers  
all me w
2 inutes ag
Menu, home, & back keys  
rkt  
Browser  
Press Menu  
to open menu options in your home  
Drag or flick to open  
panels (or scroll, in  
lists).  
screen, lists, and other places.  
Press Home  
to close any menu or app and return  
to the home screen. Press and hold Home  
to  
show the last few apps you used, then touch an app to  
open it. In the home screen, press Home  
or close the app menu.  
to open  
To zoom pictures, Web pages, or maps, pinch two fingers  
together or apart.  
Press Back  
to go to the previous screen.  
6
Contents  
Power & sleep key  
Press and hold Power  
Home screen  
quick access to the things you need most  
to  
open a menu where you can  
turn off sound (Silent mode),  
network and wireless  
connections (Airplane  
mode), or the phone (Power  
off).  
Quick start: Home screen  
The home screen gives you all your latest information  
in one place. Its what you see when you turn on the  
phone or press Home  
from a menu.  
Use the widgets, shortcuts and panels to see whats  
important to you—whether its home, work or play.  
To save your battery, prevent accidental touches, or  
when you want to wipe smudges off your  
touchscreen, put the touchscreen to sleep by  
2:35  
Still recovering... too  
many parties!  
pressing Power  
press Power  
. To wake up the touchscreen, just  
again.  
Phone Status  
To change how long your phone waits before the  
screen goes to sleep automatically, press Menu  
Settings > Sound & display > Screen timeout.  
Open the app menu.  
n
e Ke
lley  
even ready
10 minutes ago  
J
a
m
e
s
Som
ers  
Call me w
2 minutes ag
>
Widgets  
Touch to open. Touch &  
hold to move or delete.  
Tip: To make the screen lock when it goes to sleep,  
M
ser  
use “Screen lock” on page 42.  
Flick left or right to  
open panels. Touch the  
bar at the top to jump  
to panels.  
Volume keys  
Press the volume keys on the side of the phone to  
change the ring volume (in the home screen), or the  
earpiece volume (during a call).  
Flick icons  
down to see  
notifications.  
Use & change your home screen  
On your home screen, shortcuts are icons that open  
your favorite apps, Web bookmarks, contacts, mail  
Contents  
7
labels, or music playlists. Widgets show you news,  
weather, messages, and other updates.  
spot, another panel, or the trash at the bottom of  
the screen.  
Flick the home screen left or right to open other panels  
of shortcuts and widgets.  
Search  
To search, use a Search widget (if you have one on  
your home screen), or just start typing—your phone  
searches the Web, your apps, and your Contacts!  
To open something, touch it. Press Home  
return to the home screen.  
to  
to  
Tip: When you open a widget, touch Menu  
see any options or settings (you can choose  
accounts for Messages, Happenings, or Calendar  
Text Search  
Type, then touch.  
widgets).  
Voice Search  
Touch, then speak.  
Theres more about social networking widgets in  
“View account updates & features” on page 13 and  
“Update your status” on page 13.  
You can set SafeSearch to filter out explicit images  
(Moderate) or explicit images and text (Strict). After  
you do a voice search, just press Menu  
> SafeSearch and choose a setting.  
> Settings  
To resize Motorola  
widgets, touch and hold a  
corner until you feel a  
vibration, then drag.  
Phone status & notifications  
At the top of the screen, icons on the left notify you  
about new messages or events (flick the bar down for  
details). Icons on the right tell you about phone status:  
To add something or  
change your wallpaper,  
touch and hold an empty  
spot until you see the Add  
to Home screen menu.  
Bluetooth® active  
GPS active  
network (full signal)  
network (roaming)  
GPRS (fast data)  
EDGE (faster data)  
3G (fastest data)  
You can add a folder to organize your shortcuts.  
Wi-Fi® active  
downloading  
vibrate  
To move or delete something, touch and hold it  
until you feel a vibration, then drag it to another  
8
Contents  
Personalize  
silent  
flight mode  
add your personal touch  
mute call  
battery (charging)  
battery (full charge)  
alarm set  
speakerphone active  
Widgets  
To add a widget:  
Google™ sync  
active  
1 Find an empty spot on your home screen where you  
want to add a widget. You can flick left or right to  
open other panels on your home screen.  
Tip: To see today’s date, touch and hold the status  
indicators.  
2 Touch and hold the empty spot until you see the  
Add to Home screen menu.  
3 Touch Motorola widgets or Android widgets.  
4 Touch the type of widget. If necessary, enter the  
widget settings.  
Some widgets have settings you can change. Touch a  
widget to open it, then press Menu  
.
Ringtones  
To change your ringtone and notifications,  
press Menu > Settings > Sound & display.  
To use a song as a ringtone, touch Music >  
>
Songs, touch and hold the song name, then touch Use  
as phone ringtone.  
To set vibrate for messages, touch  
> Menu > Messaging Settings > Text  
Messaging, Email, or Social Messaging.  
>
Messaging  
Contents  
9
Tip: For quick options, try Menu  
Sound & display > Double-Tap to Silence or Smart  
Profile: Face Down to Vibrate.  
> Settings >  
features  
spin the screen  
When you rotate the phone, the screen spins to stay  
Sounds  
right-side-up. Menu  
> Settings > Sound &  
display> Orientation  
features  
set animation  
set volume for media and videos  
Menu  
> Settings > Sound & display >  
Menu  
volume  
> Settings > Sound & display > Media  
Animation  
play tones when using dial pad  
Quick launch shortcuts  
To set keyboard shortcuts to launch your favorite app,  
Menu  
> Settings > Sound & display > Audible  
touch tones  
press Menu  
> Settings > Applications > Quick  
play sound on screen selection  
launch > Assign application.  
Menu  
selection  
> Settings > Sound & display > Audible  
To use a quick launch shortcut, hold Search  
you press the assigned key, like Search  
launch the browser.  
while  
and B to  
clarify sound during calls  
Menu  
Quality  
> Settings > Call settings > Voice  
Date & time  
Set date, time, time zone, and formats:  
Find it: Menu  
> Settings > Date & time  
Display settings  
features  
Language & region  
Set your menu language and region:  
set display brightness  
Menu  
Brightness  
> Settings > Sound & display >  
Find it: Menu  
keyboard > Select locale  
> Settings > Language &  
10  
Contents  
Recent apps  
Press and hold Home  
Apps & updates  
get the app you want  
to see the last few apps you  
used, then touch the app you want. Press Home  
return to the home screen.  
to  
Quick start: Apps & updates  
You can find all of your apps in one place. From the  
Manage & restore apps  
home screen, just touch or press Home  
and close the app menu.  
to open  
Find it: Menu  
> Settings > Applications >  
Manage applications  
Want more? No problem: To download more apps,  
touch  
>
Market.  
Touch an app in the list, then touch Uninstall (for apps  
you downloaded), Clear cache, or other options.  
Your phone can tell you when theres an updated app  
or other phone software. To install the update, just  
follow the instructions on your screen.  
To reinstall apps from Android Market, touch  
>
Market > My downloads. Previously installed  
apps are listed and available for download.  
Browse & install apps  
Update my phone  
You can check, download, and install phone software  
updates using your phone, or using your computer:  
Get all the fun games and cool apps you want! Android  
Market™ provides access to applications developed by  
developers worldwide, so you can find the app you  
want. If you need help or have questions about  
Using your phone:  
Android Market, press Menu  
> Help.  
You may get an automatic notification of an available  
update on your phone. Simply follow the  
instructions to download and install.  
Find it: Market  
>
Scroll to and touch the app you want to install. Then,  
touch Install (if app is free) or Buy.  
To manually check for updates, press Menu  
>
Settings > About phone > System updates.  
Your phone downloads any updates over your  
mobile network. Remember, these updates can be  
quite large (25MB or more) and may not be available  
Apps & updates  
11  
in all countries. If you don’t have an unlimited data  
plan, or mobile network updates are not available in  
your country, you can update using a computer.  
Social networking  
my life, your life  
Using your computer:  
Add account  
Note: You can add your Facebook, MySpace, Twitter,  
or other accounts to your phone. If you don’t have  
accounts, you can visit their Web sites to set them up.  
On your computer, go to  
“Software” links. If an update is available, simply  
follow the installation instructions.  
Find it:  
>
Accounts > Add account  
To sign into your account, use the user name or email  
and password that you set up on that account (the  
same as on your computer).  
When you sign into social networking accounts, you’ll  
see your friends and contacts in your Contacts list,  
and your status and updates can appear in Social  
Status and Happenings widgets.  
Twitter and MySpace messages will always appear  
as “read” on your phone, but your phone notifies you  
when you receive a new message. MySpace marks  
your messages as “read” online.  
For email accounts, see “Set up messaging” on  
page 21.  
Tip: To download updates faster, see “Connect Wi-Fi  
networks” on page 37.  
12  
Social networking  
Touch the widget title to open a list view.  
Touch to open the full update, then touch the  
social network’s icon to open its Web site.  
Update your status  
After you add a social networking account, you can  
update and see your current status in a Social Status  
widget on your home screen.  
Note: Your network or other factors might affect the  
To update your status, just touch your Social Status  
widget and enter text. If you have more than one  
account, you can use the pull-down menu to limit  
which accounts are updated. When you open the  
widget, a number on the right side means you have  
unread status comments (touch it to open them).  
speed of widget updates.  
Edit & delete accounts  
Find it:  
>
Accounts  
Touch and hold an account, then touch Open account  
to edit it, or touch Remove account to remove it  
(along with its contacts and messages).  
To add a Social Status widget:  
1 Flick your home screen left or right to open the  
panel you want. Touch and hold an empty spot to  
open the Add to Home screen menu.  
2 Touch Motorola Widgets > Social Status. The  
widget appears in the empty spot, and will show  
your status the next time your phone updates from  
the network.  
View account updates & features  
After you add a social networking account, you can see  
and respond to friends’ updates with the Happenings  
widget on your home screen. If you don’t see one, set  
one up in “Widgets” on page 9.  
After you touch the Happenings widget to open it:  
Touch a persons name to open their info.  
Social networking  
13  
During a call, press Menu  
to choose Hold, New  
Calls  
call, or Use Bluetooth, or to wake up the  
touchscreen. Your touchscreen sleeps to avoid  
accidental touches.  
its good to talk  
Quick start: Calls  
Find it: Dialer  
Tip: You can press Home  
call display. To reopen it, touch Dialer.  
or Back  
to hide the  
11:35  
To clarify sound during calls, press Menu  
Settings > Call settings > Voice Quality  
>
Delete  
Search/Add Contacts  
1
2
3
ABC  
DEF  
Make & answer calls  
To make a call, touch Dialer, enter a number, then  
touch Call.  
4
5
6
GHI  
JKL  
MNO  
Recent Calls  
8
9
7
PQRS  
TUV  
WXY  
Call a number you  
entered.  
Call  
0
#
Tip: To enter the international dialing code, touch and  
*
+
hold  
. To add a pause or wait after numbers,  
press Menu  
.
Active call  
00:06  
CallTimer  
Kristine Kelley  
To answer a call, drag Answer to  
the right (when your phone is  
unlocked, Answer is just a touch  
button).  
Press Power/Lock button to ignore  
Mobile 1-555-555-5694  
Stretch to  
Answer  
End Call  
Hang up.  
Not even ready to go back to  
school  
End call  
Speakerphone  
You can also press Power  
to ignore the call, or  
Mute  
Speaker  
press a volume key to silence the ring.  
Mute/Unmute  
Enter numbers during a call.  
End calls  
Touch End call.  
You can tell your phone to pause, or wait for your  
confirmation, when it dials a number. Just enter some  
End call  
Note: When you hold  
your phone to your ear,  
Mute  
Speaker  
digits, then press Menu  
to add a pause or wait.  
14  
Calls  
the display goes dark to avoid accidental touches.  
When you move your phone away from your ear, the  
display lights up again.  
Enter numbers during a call  
To enter numbers  
End call  
during a call, touch  
,
Mute  
Speaker  
Tip: You can press Home  
or Back  
to hide the  
then touch the dial pad.  
active call display. To reopen it, touch Dialer.  
Recent calls  
Find it: Dialer, then touch the Call Log icon on the  
Speed dial  
To set up your speed dial list, touch Dialer >  
Menu > Speed dial setup.  
left.  
To send a text or other options, touch an entry.  
To call a number in the list, touch Dialer, then  
touch and hold the list number.  
To call an entry, touch the green phone icon on the  
right.  
To filter the list, touch the view name (like All calls)  
at the top.  
Handsfree  
Note: Using a mobile device or accessory while  
driving may cause distraction and may be illegal.  
Always obey the laws and drive safely.  
To clear the list, press Menu  
.
Frequent calls  
Find it: Dialer > Menu  
During a call:  
> Frequent  
To use the speakerphone, touch Speaker.  
To call a number, touch it.  
To use a Bluetooth® device, press Menu  
> Use  
To send a text message, view a contact, add the call  
to speed dial, or other options, touch and hold an  
entry.  
Bluetooth.  
Mute & hold  
During a call:  
Conference calls  
To start a conference call, call the first number. After  
they answer, press Menu  
To mute the current call, touch Mute.  
To put a call on hold, press Menu  
> Hold.  
> New call and call the  
Calls  
15  
next number. When the next number answers,  
press Menu > Join.  
Find it: Menu  
dialing number  
> Settings > Call settings > Fixed  
To turn fixed dialing on, touch FDN disabled.  
Your phone number  
To add or delete the allowed numbers,  
touch Manage FDN list.  
Find it: Menu  
> Settings > About phone >  
Status > Phone number  
TTY mode  
Your caller ID  
Your phone can use an optional teletypewriter (TTY)  
device, for people who are hard of hearing or have a  
speech impairment.  
To hide your number from the people you call,  
press Menu  
> Settings > Call settings >  
Additional settings > Caller ID.  
1 Plug the TTY device into the phones headset  
connector.  
Call forwarding & waiting  
You can forward calls all the time, or only when your  
phone is busy, unanswered, or unreachable (not on the  
2 Press Menu  
mode and choose a TTY setting.  
> Settings > Call settings > TTY  
network). To set call forwarding, press Menu  
Settings > Call settings > Call forwarding.  
>
Emergency calls  
Note: Your service provider programs one or more  
emergency phone numbers (such as 911 or 112) that  
you can call under any circumstances, even when your  
phone is locked. Emergency numbers vary by country.  
Your pre-programmed emergency number(s) may not  
work in all locations, and sometimes an emergency  
call cannot be placed due to network, environmental,  
or interference issues.  
When you’re on a call and a second call comes in, Call  
waiting lets you answer it by touching Answer. You  
can turn off Call waiting, to send second calls straight  
to your voicemail. To turn call waiting on or off, press  
Menu  
> Settings > Call settings > Additional  
settings > Call waiting.  
Restrict outgoing calls  
To restrict your phone so that it can only dial a few  
numbers:  
16  
Calls  
Contacts  
contacts like you’ve never had before  
1 Touch Dialer (if your phone is locked,  
touch Emergency Call or press Menu  
Emergency call).  
>
Quick start: Contacts  
Find it: Contacts  
2 Enter the emergency number.  
3 Touch Call to call the emergency number.  
Note: Your mobile device can use AGPS satellite  
signals to help emergency services find you (see “GPS  
& AGPS” on page 51).  
Flick left or right to  
change views.  
Contacts: A-Z  
Contacts: All contacts  
Cheyenne Medina  
Add a contact.  
James Somers  
James Thiede  
Touch to choose which  
group to show.  
Touch to view contact information. Touch & hold to send  
email, delete, and more.  
To edit a contact, open it and press Menu  
> Edit.  
Tip: To search the list, just type a name. When you  
flick or drag this list, a scroll button appears on the  
right. Drag the scroll button to move the list faster.  
Import contacts from your SIM  
Note: You might have already done this during “Set up  
& go” on page 4.  
Contacts  
17  
If you need to import the contacts from your SIM card,  
touch Manage SIM card > Import SIM card.  
To change the list view, touch History (recently  
used), A-Z (list without status), or Status (list with  
status) at the bottom.  
>
Call, text, or email contacts  
Find it: Contacts  
To find a contact, just type the name.  
Touch a contact to open their details. To start a call  
or message, just touch their phone number or other  
info. You can touch History, Info, or Happenings at  
the bottom of the screen to see more.  
For Call, Send Text Message, Email, View contact,  
or other options, touch and hold the contact.  
To voice dial a contact, touch Dialer > Menu  
>
Voice dial, then say the contact name (you can only  
voice dial a contact’s Home, Work, or Mobile  
numbers).  
To send a contacts details in a message or over a  
Bluetooth connection, touch and hold the contact,  
then choose Share contact.  
View & use contacts  
Edit or delete contacts  
Find it: Contacts  
With a MOTOROLA CHARM with MOTOBLUR, you’ll  
know what everybodys up to and when. Every time  
you pick up a call, check a message, or look up a  
friend’s contact info, sure, you’ll see their name and  
number, but you’ll see their social network status and  
smiling face, too.  
Touch the contact, then press Menu  
> Edit or  
Delete. You can set a ringer, address, and other details  
that will be saved on your phone and your MOTOBLUR  
account.  
Where are contacts edited or deleted? Your phone  
edits the contacts in its memory, and also updates  
your MOTOBLUR account. Your changes won’t affect  
your SIM card.  
Find it: Contacts  
To filter the contacts by group (All, Facebook, and  
so on) touch the filter name at the top.  
Tip: To change which account provides the pictures  
Link contacts  
for your Contacts, from the home screen touch  
>
Accounts > Menu  
> Picture source.  
You might have two Contacts for the same person;  
maybe a Facebook friend who is also stored on your  
18  
Contacts  
SIM card, or one friend with two email addresses. To  
combine these two contacts:  
Find it: Contacts  
Touch a contact to open it, then press Menu  
>
Link contact and touch the second entry. Your  
MOTOBLUR account remembers this connection.  
Create contacts  
Find it: Contacts > Menu  
> Add contact  
> Save.  
When you’re finished, press Menu  
Where are contacts saved? Your phone saves new  
contacts in its memory, your MOTOBLUR account,  
Contacts  
19  
box, then touch the voice recognition icon on the  
touchscreen keypad.  
Messaging  
sometimes it’s best to text, or IM, or email...  
Tip: You might need to activate your touchscreen  
Quick start: Messaging  
keypad: Touch Menu  
keyboard > Android keyboard and Virtual  
keyboard.  
> Settings > Language &  
Find it:  
>
Messaging > Universal Inbox  
Check for messages  
Universal Inbox (3)  
now.  
Read & reply to messages  
Michelle Scanncchio  
The new site  
1:35 PM  
Find it:  
>
Messaging > Universal Inbox  
I am wondering about the concept your freela...  
Create a message.  
Note: Universal Inbox shows all of your messages  
together—text, email, and social networking  
Kristine Kelley  
Yesterday  
11:01 AM  
Did you hear what went down at the Point yes...  
messages. To show only one type of message, touch a  
message account type instead of Universal Inbox.  
Jul 5  
Kristen Cullen  
Re: Tea party on Friday  
Touch a message to  
open it. Touch & hold  
for options.  
To open a message and all of its replies, touch it.  
Select multiple messages to move,  
delete, and more.  
To respond to a message, just open it and enter  
your response in the text box at the bottom.  
To see other messages in your inbox, flick or drag  
up.  
To forward a text message, touch and hold a  
message in the conversation, then touch Forward  
message.  
To forward, save attachments,  
and more, open a message,  
For email, touch  
to choose  
then touch and hold it to  
open options.  
<Subject: Multimedia message>  
a reply or forward option.  
7:30 PM  
To open options, touch and  
hold a message.  
To enter names and text with  
voice recognition, just touch a text  
z
x
c
Tip: Try the Messages widget in “Widgets” on  
page 9.  
?123  
20  
Messaging  
Tip: You might need to enter your domain name  
with your user name (like domain/username).  
Create messages  
Find it:  
>
Messaging >  
Note: Some work accounts might require you to  
add a password lock to your phone, for security. To  
stop an account from showing the contacts you  
create on your phone, touch Contacts,  
Choose a message type. Then,  
enter the recipient and message.  
In text messages and emails,  
Messaging  
press Menu  
to add files or choose other options.  
press Menu  
> Settings, then uncheck the  
account under New contacts.  
Send & receive attachments  
To send a file in a message, open a new message,  
Email is for most personal and other accounts that  
aren’t on a Microsoft® Exchange Server. For  
account details, contact the account provider.  
press Menu  
, and choose the file.  
When you receive a message with an attachment,  
open the message and touch the file name to  
download it. Then, touch the name again to open it.  
Some file formats can be converted to HTML for faster  
viewing, and your phone will show a button that  
says Get HTML version.  
To change your settings, touch  
Menu , then touch:  
>
Messaging >  
Manage accounts to change your user name or  
password (or server settings, for email).  
Edit Universal Inbox to choose which accounts  
show messages in the Universal Inbox.  
Tip: To send and receive large attachments faster, see  
“Connect Wi-Fi networks” on page 37.  
Messaging Settings to set the notification for each  
account type (along with other preferences, for  
email).  
Set up messaging  
To add email accounts, touch  
>
Accounts > Add  
Tip: You can tell your phone to send Email as soon  
as you hit send (Data push), or set how often your  
phone sends and receives messages (Fetch  
schedule).  
account.  
Corporate Sync is for Microsoft™ Exchange server  
work email accounts. Enter details from your IT  
administrator.  
To get Gmail™ in your Messages widget and  
Universal Inbox, you’ll need to add it as an Email  
Messaging  
21  
account: Touch  
>
Messaging > Menu  
, then  
Voicemail  
When you have a new voicemail,  
of your screen. To hear the voicemail, flick down the  
notification bar and touch the  
touch Manage accounts > Add account > Email and  
enter your Gmail™ details. If you added your Google  
account too, turn off its email sync to avoid duplicate  
email notices: Touch  
Google™ account, and touch the checkmark to turn off  
shows at the top  
.
>
Accounts, touch your  
If you have Visual Voicemail, you can open and  
manage a list of your voicemail messages: Touch  
Voicemails. Touch a message to open details or  
>
Gmail.  
Tip: For social network accounts, see Add account”  
on page 12.  
play it. For options, press Menu  
.
Instant messages  
To send and receive instant messages, you can use  
the IM app, Google Talk™, another instant messaging  
app, or your browser.  
Find it:  
>
IM  
To use Google Talk, touch  
>
Talk. To find out  
You can also use your Web browser. Just enter your  
IM provider’s Web site. Once you’re there, follow  
the link to sign in.  
To search for instant messaging apps, touch  
Market. Your IM options will depend on your IM  
provider.  
>
22  
Messaging  
To move the cursor, touch and hold a word you  
entered. Then, touch and hold to open a magnifier that  
lets you drag the cursor to another spot.  
Text entry  
think keyboard, now think smaller  
Touchscreen keypad  
To open the touchscreen keypad, touch a text box or  
press and hold Menu  
Tip: You might need to activate your touchscreen  
keypad: Touch Menu > Settings > Language &  
Text entry settings  
When you enter text, your phone automatically  
corrects or suggests words. To change these settings,  
. To close it, press Back  
.
press Menu  
then:  
> Settings > Language & keyboard,  
keyboard > Android keyboard and Virtual  
keyboard.  
To edit your word suggestion dictionary, touch User  
dictionary.  
You can activate a touchscreen keypad that will  
open any time you touch a text box. To activate it,  
touch Virtual keyboard or to change its options,  
touch Android keyboard.  
Touch to open the  
touchscreen keypad.  
Bdget Meet  
Meet Meeting Meetings Me  
q
w
e
r
t
y
u
i
o
p
To change the automatic correction settings for your  
full keypad, touch Device keyboard.  
a
s
z
d
x
f
g
v
h
b
j
k
l
DEL  
Delete  
c
n
m
?123  
. ,  
New line  
Voice Recognition  
Touch this, then speak the recipients name or the text  
message.  
Symbols/Numbers  
Text entry  
23  
Tips & tricks  
a few handy hints  
To...  
Show last few apps Press and hold Home  
.
used  
Shortcuts  
To...  
Sync media to your visit  
desktop / laptop  
motorola.com/mymedialink  
Return to the home Press Home  
.
screen  
Sync contacts from Use the MOTOBLUR portal:  
laptop to your phone blur.  
Open option  
menus  
Touch and hold an item, or  
press Menu  
your options.  
, to see all of  
Show email or  
updates from a  
group of friends  
Touch Contacts >  
Menu > Add group.  
See recently dialed Touch Dialer > Call Log.  
numbers  
Create a group, then open  
the group (touch Contacts at  
the top of your Contacts  
list). Touch History to see  
this groups messages, or  
Status to see their updates.  
Sleep/wake your  
phone  
Press Power  
.
Set lock screen  
Press Menu  
> Settings  
> Location & security >  
Screen lock.  
Change which  
messages appear in then press Menu  
Open the Universal Inbox,  
> Edit  
the Universal Inbox Universal Inbox.  
Google™ search  
Press Search  
keypad.  
on the  
Google™ search by Press and hold Search  
voice the keypad.  
on  
24  
Tips & tricks  
If you battery is low, press Menu  
> Settings >  
To...  
Battery Manager > Battery Profile > Battery Saver  
Mode. In Battery Manager, you can also see what’s  
been using the most battery.  
Add a shortcut on  
your home screen  
Touch and hold an open area  
on your home screen to open  
for an app or contact the Add to Home screen  
menu, then choose  
To save even more battery life between charges, you  
could reduce:  
Shortcuts. Then, you can  
choose from the  
Applications or Contacts  
lists.  
recording or watching videos, listening to music, or  
taking pictures.  
widgets that stream information to your home  
screen, like news or weather (“Use & change your  
home screen” on page 7).  
Move a widget or  
shortcut  
Touch and hold the widget or  
shortcut until you feel a  
vibration, then drag it to  
where you want.  
unused online accounts that you registered with  
MOTOBLUR (“Edit & delete accounts” on page 13).  
Wi-Fi® and Bluetooth® use: Press Menu  
>
Delete a widget or  
shortcut  
Touch and hold a widget or  
shortcut until you feel a  
vibration, then drag it to the  
trash can at the bottom of  
your screen.  
Settings > Wireless & network settings, then  
touch items to turn them off or on.  
GPS use: Press Menu  
security > Use GPS satellites.  
Email updates: Touch Messaging > Menu  
> Settings > Location &  
>
Messaging Settings > Email > Get new email >  
Every hour or Manually.  
Battery tips  
Your phone is like a small computer, giving you a lot of  
information and apps, at 3G speed, with a touch  
display! Depending on what you use, that can take a  
lot of power.  
network speed: Press Menu  
Wireless & networks > Mobile networks >  
Select network > 2G Only saves battery.  
> Settings >  
Tips & tricks  
25  
network searching: If you are out of coverage, to  
keep your phone from looking for networks, press  
Photos & videos  
see it, capture it, share it!  
and hold Power  
to open the Power key menu,  
then touch Airplane mode.  
Photos  
display brightness: Press Menu  
Sound & display > Brightness > (dimmer setting).  
> Settings >  
Take & share photos  
Take that family photo, and post it online for everyone  
to see.  
display timeout delay: Press Menu > Settings >  
Sound & display > Screen timeout > (shorter  
setting).  
Find it:  
>
Camera  
Photos Remaining  
(depends on photo  
resolution and memory  
card)  
245  
Zoom in  
Capture  
New York, New York 10006  
United States  
3MP  
Zoom Out  
Capture or zoom.  
GPS On  
Resolution (touch  
3MP  
to change)  
Tag (location or custom tags)  
Note: Photos are stored on your microSD memory  
card. To change picture resolution, in the viewfinder  
press Menu  
> Settings > Picture Resolution.  
To take the photo, touch Capture.  
26  
Photos & videos  
After you take the photo, you’ll see it briefly on the  
screen—touch it to choose options like Share, Set As,  
Upload, and Delete.  
View your photos  
Find it:  
>
Gallery  
Gallery  
Photos you took  
Photo options  
Camera roll  
87 items  
In the viewfinder, press Menu  
a menu:  
> Settings to open  
Photos you tagged  
Folders you created  
My Tags  
1 tag  
Folders  
options  
3 folders  
All Photos  
Picture  
Resolution  
Set the resolution of your photo.  
Set the resolution of your videos.  
87 photos  
Scroll down for all photos, videos, and more.  
Video  
Resolution  
To zoom a picture,  
pinch two fingers  
together or apart on  
the touchscreen.  
Color Effects Choose your color settings, like  
None, Negative, or B/W.  
Advanced  
settings  
Set the Picture Quality of your  
photo, or choose your White  
Balance light settings, like Auto,  
Daylight, or Cloudy.  
To rotate a picture,  
place your thumb on  
the screen and then  
make an arc with  
your finger.  
Play a slideshow  
Touch  
Gallery, touch a  
picture, then  
>
Photos & videos  
27  
touch  
touch the display. To return to the gallery,  
press Back  
to start a slideshow. To stop the slideshow,  
To crop a photo, touch the crop tool, stretch and drag  
the crop square to the image you want, then touch the  
crop save icon.  
.
Share your photo gallery  
Find it: Gallery  
Videos  
>
Record & share videos  
To send your photo in a message or post it online:  
Find it:  
>
Camcorder  
1 Touch and hold a photo, then touch Share.  
00:30:10  
Minutes Remaining  
(depends on video  
resolution and memory  
card)  
2 Choose how you want to share—like Email,  
MySpace, Social sharing or Text Messaging.  
Zoom in  
Tip: With Social sharing, you can post a photo to  
more than one social network at the same time.  
Record  
Manage your photos  
New York, New York 10006  
United States  
CIF  
Zoom Out  
Find it:  
>
Gallery  
Record or zoom.  
Touch and hold a photo, then:  
To delete the photo, touch Delete.  
CIF  
Resolution (touch  
Tag (location or custom tags)  
to change)  
To set the photo as a contact picture, social network  
profile picture, or wallpaper, touch Set as.  
Tip: To send your video in a message, set the video  
To open file details, touch Picture Info.  
quality to Low (for MMS messages):  
Press Menu  
> Settings > Video quality.  
Tip: To copy photos to/from a computer, go  
to “Memory card & file transfer” on page 38.  
To record the video, touch Record. To stop, touch  
Stop.  
Edit your photos  
You will see a thumbnail of your video in the bottom  
right corner. Touch the thumbnail, then:  
Find it:  
>
Gallery > picture > Menu  
> Edit  
28  
Photos & videos  
To see all your videos, touch Gallery.  
Music  
To play the video, touch Play.  
when music is what you need...  
To send the video in a message or post it online,  
touch Share. For more info on sharing your photos,  
see “Share your video gallery” on page 29.  
Quick start: Music  
Just open your music library, then select what you  
want to play.  
To delete the video, touch Delete.  
Find it:  
>
Music > My Music  
Play your videos  
Find it:  
Share your video gallery  
Find it: Gallery  
Your music is stored by artists, albums, songs, and  
playlists. Touch a category, then touch the song or  
playlist you want to play.  
>
Gallery > video  
>
Playlists, Shuffle, and  
Repeat  
To send your video in a message or post online:  
1 Touch and hold a video, then touch Share.  
2 Choose how you want to share.  
Music Artist  
Album Title  
Song Title  
Music Controls  
Manage your videos  
1:14  
3:45  
Find it:  
>
Gallery  
To delete a video, touch and hold a video, then touch  
Delete.  
Progress Bar  
Total SongTime  
Tip: When a song is playing, you can press Menu  
to add it to a playlist or see other options.  
To listen to music during a flight, turn off all your  
network and wireless connections: Press and hold  
Power  
> Airplane mode.  
Music  
29  
headphones or speakers (see “Connect Bluetooth  
devices” on page 36).  
Set up music  
What music transfer tools do I need?  
To put music on your computer and then load it on  
your phone, you need:  
Get music  
Rip a CD  
Microsoft™ Windows™ PC or  
Apple™ Macintosh™.  
Not literally. If you’re new to digital music transfer, this  
means transferring music from a music CD to your  
computer.  
USB data cable.  
memory card. Your music is stored on your memory  
card. Your phone supports removable microSD  
memory cards up to 32 GB capacity. To make sure  
your memory card is installed, go to Assemble &  
charge” on page 3.  
To rip a music CD on your computer, you can use  
Microsoft™ Windows™ Media Player. You can  
download Windows Media Player from  
1 On your computer, open Windows Media Player.  
Tip: To see the available memory on your memory  
2 Insert a music CD into the computers CD  
ROM drive.  
card, press Menu  
> Settings > SD card &  
storage.  
Note: Make sure you change the format to MP3 in  
“Rip > Format > Rip Settings.”  
What music file formats can I play?  
Your phone can play many types of files: MP3, M4A,  
AAC, ACC+, MIDI, and WAV.  
3 In the Windows Media Player window, click on the  
“Rip” tab.  
Note: Your phone does not support any DRM  
protected files.  
4 Highlight the songs you want to import, and click  
“Start Rip.  
The songs are imported to the Windows Media Player  
Library.  
What headphones can I use?  
Your phone has a 3.5mm headset jack for wired stereo  
listening. You can go wireless with Bluetooth® stereo  
30  
Music  
Transfer using Windows Media Player  
Transfer using USB  
Transfer music files from a computer to your memory  
card.  
To use a USB cable, see “Memory card & file transfer”  
on page 38.  
Note: Copyright—do you have the right? Always follow  
the rules in your phones safety, regulatory, and legal  
information, packaged with your phone.  
1 With a memory card inserted, and your phone  
showing the home screen, connect a Motorola  
micro USB data cable from your phones micro USB  
port to a USB port on your computer. Your phone  
should show  
in the status bar.  
Note: Your phone supports Microsoft™ Windows™  
XP, Windows Vista™, and Apple™ Macintosh™.  
Other operating systems may not be compatible.  
2 Your phone shows a USB connection dialog. Touch  
USB drive. You can’t use the files on your memory  
card while it is connected.  
3 On your computer, open Windows Media Player.  
4 On the “Sync” tab, select “More Options.” Under  
“Device,” select your phone.  
5 Select “Properties,” check the “Create folder  
hierarchy on device” box, and click “OK.”  
6 Drag your music files over to the “Sync List” and  
press “Start Sync.”  
Music  
31  
Connect  
Web  
you don’t need a computer, surf the web with your  
phone  
Your phone uses the mobile phone network (over the  
air) to automatically connect to the Web.  
Note: Your service provider may charge to surf the  
Web or download data.  
Quick start: Browser  
Find it:  
>
Browser  
To use a wireless network, press Menu  
> Settings  
> Wireless & networks. Touch Wi-Fi to turn it on,  
then touch Wi-Fi settings to search for nearby  
wireless networks. Touch a network to connect.  
Theres more in “Connect Wi-Fi networks” on  
page 37.  
11:35  
Connection:  
,
,
Search or type URL  
Go  
or Wi-Fi  
Text Search  
Voice Search  
Press  
to open the  
address bar and menu.  
web2go  
Bookmarks  
New Window  
Refresh  
Windows  
More  
web2go is your destination—on your phone or the  
Web—for the latest features and services, games,  
wallpaper, 411 and information, Web and applications,  
music and sounds, special values, and more. A single  
location that hosts all of this content all the time,  
web2go is free to browse so you can always find the  
latest additions.  
Forward  
To enter a Web page address in the browser or your  
home screen, just start typing.  
Pages with RSS news feeds show  
on the right side  
of the address bar. To add the feed to a News widget,  
press Menu  
the widget.  
> More > RSS Feeds, then choose  
You can access web2go through your phone, or  
through your personal Web portal at My T-Mobile.  
Note: If you can’t connect, contact your service  
provider.  
32  
Web  
Web touch tips  
options  
Zoom  
More  
Shows browser options, like Find  
on page, Select text, Page info,  
Share page, Downloads, and  
Settings.  
To zoom in or out,  
pinch two fingers  
together or apart.  
News results for android  
Verizon Droid Success Limited by Android Market  
-
7
hours ago  
The idon't ad campaign pits the Android-based Droid head-to-head  
against the formidable iphone. Based on preliminary predictions ..  
Download apps  
PC World  
-
1778 related articles  
»
Warning: Apps downloaded from the Web can be  
from unknown sources. To protect your phone and  
personal data, only download apps from sources you  
trust, like Apps & updates” on page 11.  
Tip: To help select links, use the “BACKTRACK™ pad”  
on page 6.  
Browser options  
Note: All apps downloaded are stored in your phone  
memory.  
Press Menu  
to see browser options:  
To download apps:  
options  
1 To launch the browser, touch  
>
Browser.  
Bookmarks  
Shows a list of your bookmarks.  
Touch Add bookmark... to add  
the current page to your list.  
2 Find the app you want to download and touch the  
download link.  
Manage your downloads  
New window  
Refresh  
Opens a new window.  
To view files or applications you have downloaded,  
Reloads the current page.  
touch  
>
Browser >  
> More > Downloads.  
To clear your download history, press Menu  
>
Clear list. To cancel, press Menu  
> Cancel all  
downloads.  
Web  
33  
YouTube™  
Location  
The YouTube user-generated content Web site lets you  
share videos with YouTube users everywhere. You  
don’t need a YouTube account to browse and view  
videos.  
toss away your maps  
Google Maps™  
Where am I? What's around here? Let Google Maps  
help you explore your surroundings and find what  
you're looking for.  
Find it:  
>
YouTube  
Note: If you don’t have a YouTube account, visit  
Find it:  
>
Maps  
account or sign in, press Menu  
> My account.  
Drag or flick to scroll.  
Touch to show zoom.  
44 West Street  
To Search, Upload, or Share videos, press Menu  
.
A
Wacker Dr  
E
S
WaterSt  
E
Wacker Pl  
State/Lake  
Press  
to open a  
menu where you can  
search, get directions,  
find your location, and  
more.  
Search  
Directions Layers  
My Location  
Join Latitude  
More  
Google Maps opens by default in “Map mode.”  
Latitude  
Join Latitude  
See where your friends and family are on Google  
Maps™. Plan to meet up, check that your parents got  
home safely, or just stay in touch.  
34  
Location  
Don’t worry, your location is not shared unless you  
agree to it. You need to join Latitude, and then invite  
your friends to view your location or accept their  
invitations. When using Google Maps (in any mode  
Share location  
When you receive a request to share location details  
you can choose to:  
Accept and share back—see your friends location,  
and your friend can see yours.  
except in Street View), press Menu  
> Join  
Latitude. Read the privacy policy and, if you agree  
with it, choose to continue.  
Accept, but hide my location—see your friend's  
location, but they can't see yours.  
Add & remove friends  
Don't accept—location information is not shared  
Find it:  
>
Maps > Menu  
> Latitude  
between you and your friend.  
To add friends:  
Hide your location  
1 Press Menu  
> Add friends.  
To hide your location from a friend, press Menu  
Latitude to show your friends list. Touch your contact  
name, then press Menu  
>
2 Touch Select from Contacts or Add via email  
address, then touch a contact and Add friends.  
> Privacy > Hide your  
If your friends already use Latitude, they’ll receive an  
email request and a notification. If they have not yet  
joined Latitude, they’ll receive an email request that  
invites them to sign in to Latitude with their Google  
account.  
location.  
Turn off Latitude  
Press Menu  
Touch Menu  
> Latitude to show your friends list.  
> Privacy > Turn off Latitude.  
To remove friends:  
1 Press Menu  
> Latitude to show your friends  
list, then touch a friend in your list.  
2 Touch Remove.  
Location  
35  
Turn Bluetooth power on or off  
Wireless  
lose the wires and go wireless  
Find it: Menu  
> Settings > Wireless & networks  
> Bluetooth  
Quick start: Wireless  
To connect a Bluetooth® headset or car kit, press  
Note: To extend battery life, turn Bluetooth power  
off when not in use.  
Menu  
> Settings > Wireless & networks >  
Bluetooth settings  
Connect Bluetooth devices  
Note: This feature requires an optional accessory.  
Bluetooth settings  
Turn on & scan.  
To connect with a new device, you need to pair with it.  
You only need to do this once for each device—to  
connect again, just turn on the device.  
Bluetooth  
Device name  
Change your phones  
Bluetooth name.  
(your phone’s name)  
1 Make sure the device you are pairing with is in  
Discoverable  
Make device discoverable  
discoverable mode.  
Scan for devices  
Let Bluetooth devices  
find your phone.  
Note: Refer to the guide that came with the device  
for details.  
Bluetooth devices  
(found device name)  
Pair with this device  
2 Press Menu  
> Settings > Wireless &  
networks > Bluetooth settings.  
Connect.  
3 Touch Bluetooth to turn on and scan. If Bluetooth  
power is already on, touch Scan for devices.  
To use a Wi-Fi® network for fast Internet access and  
to download data, press Menu > Settings >  
Wireless & networks > Wi-Fi settings.  
4 Touch a device to connect.  
5 If necessary, touch OK, or enter the device passkey  
(like 0000) to connect to the device. When the  
device is connected, the Bluetooth indicator  
appears in the status bar.  
Note: Your phone's Wi-Fi features and power levels  
are not allowed for outdoor operation in France. To  
avoid unlawful interference with radio signals, do not  
use the Wi-Fi features in France unless you are  
indoors.  
36  
Wireless  
Note: Using a mobile device or accessory while  
driving may cause distraction and may be illegal.  
Always obey the laws and drive safely.  
3 Touch a network to connect. If necessary, enter  
pass codes from the network administrator and  
touch Connect.  
After you connect:  
When your phone is connected to a Wi-Fi network,  
appears in the status bar  
To reconnect with a device, simply turn on the  
device or touch the device name in the Bluetooth  
devices list.  
Tip: Your phone automatically reconnects networks  
you have used when they are in range and Wi-Fi power  
is on.  
To disconnect a device, simply turn off the device,  
or touch the device name in the devices list and  
Phone Network  
press Menu  
> Disconnect.  
You should not need to change any network settings.  
Contact your service provider for help.  
Turn Wi-Fi power on or off  
Find it: Menu  
> Settings > Wireless & networks  
Press Menu  
> Settings > Wireless & networks >  
> Wi-Fi  
Mobile networks to show options for roaming  
networks, network selection, operator selection, and  
access point names.  
Note: To extend battery life, turn off Wi-Fi power when  
not in use.  
Airplane Mode  
Connect Wi-Fi networks  
Use airplane mode to turn all your wireless  
connections off—useful when flying. Press Power  
> Airplane mode.  
To find networks in your range:  
1 Press Menu  
> Settings > Wireless &  
networks > Wi-Fi settings.  
2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already  
on, press Menu  
> Scan. Your phone lists the  
networks it finds within range.  
Tip: To see your phone’s MAC address or other  
Wi-Fi details, press Menu  
> Advanced.  
Wireless  
37  
When you connect your phone or type the MPP URL  
into your computers browser, you’ll see the MPP  
home screen.  
Memory card & file transfer  
copy photos, music, and more to your phone  
Memory card  
Note: You need the memory card  
installed for some features on your  
phone, like Camera.  
Open your recent activity  
(Home), Contacts, Photos,  
Settings, File Manager, or  
Support.  
Open details about your phones  
network signal, battery, or  
memory.  
To open and manage memory card  
files on your phone, touch  
>
Quickoffice  
Note: Do not remove your memory card while your  
phone is using it or writing files on it.  
Warning: When you format a memory card, all data  
on the card is deleted.  
To remove or format your memory card, you need to  
unmount it. Press Menu  
> Settings > SD card &  
phone storage > Unmount SD card. Then, to format  
your memory card, touch Format SD card.  
Show All recent activity, or only  
your SMS (text messages) or  
Calls.  
Choose your language.  
View & transfer files  
Your can use Motorola Phone Portal (MPP) to connect  
your phone and computer with a cable or a Wi-Fi  
network.  
Note: MPP works best with Internet Explorer 7 or  
newer, with Java script and cookies enabled.  
38  
Memory card & file transfer  
Connect through a Wi-Fi network  
When your phone is connected ( appears in the  
status bar), press Back to close the settings.  
Soon, MPP shows a URL at the bottom of your  
screen. Using a computer on the same Wi-Fi  
network, just type the URL into the browser to open  
the MPP home screen!  
Note: Most public Wi-Fi networks (like the ones at  
coffee shops) don’t let devices connect to each other.  
In that case, you need a USB cable connection.  
1 Touch  
>
Phone Portal  
2 If your phone is  
connected to a  
Connect through a USB cable  
Wi-Fi network, it  
shows an MPP URL.  
Use a computer on  
the network to enter  
the URL in a  
1 Turn on your phone and  
computer, and connect  
them with a USB-to-micro  
USB cable.  
Your computer might guide  
you through installing  
Motorola drivers.  
browser. It opens the  
MPP home screen!  
Tip: When your phones Wi-Fi is on, it automatically  
reconnects to nearby networks it has used. To turn  
2 Once your computer has the correct Motorola  
drivers, it opens the MPP home page in your  
Wi-Fi on or off, press Menu  
> Settings >  
browser. A Motorola icon  
appears in your task  
Wireless & networks > Wi-Fi  
bar, in the lower right of your computer screen.  
If your phone is not connected to a Wi-Fi  
network, it asks you to connect. Touch OK to open  
the Wi-Fi settings screen, then turn on Wi-Fi and  
touch a network to connect.  
If you have Motorola MediaLink, it will launch  
instead of MPP. To use MPP, right-click  
in your  
task bar, select “when the phone connects, launch,”  
and choose MPP. Disconnect and reconnect your  
phone to launch MPP.  
For network passwords, ask other network users or  
administrators. For your phone’s MAC address and  
Wi-Fi details, press Menu  
> Advanced.  
Memory card & file transfer  
39  
January 2009  
Your calendar events can be  
viewed in different ways:  
Tools  
Sun Mon Tue Wed Thu  
Fri  
Sat  
stay on top of things  
29  
5
30  
6
31  
7
1
2
3
Press Menu  
> Agenda, Day,  
or Week. When you highlight an  
event in the day and week views,  
more details appear.  
4
8
9
10  
17  
24  
31  
7
Alarm clock  
Find it:  
>
Alarm & Timer  
11  
18  
25  
1
12  
19  
26  
2
13  
20  
27  
3
14  
21  
28  
4
15  
22  
29  
5
16  
23  
30  
6
To turn on an alarm, touch the  
check box.  
Alarm  
Timer  
Add calendar events  
From any calendar view,  
To add an alarm, press Menu  
> Add alarm, then enter alarm  
details.  
press Menu  
> New event.  
Enter event details and touch  
Save.  
To set a snooze period, in the  
Alarm Clock list press Menu  
> Snooze time.  
Wake up!  
Manage calendar events  
4:00am  
Sleep in  
To edit an event, touch and hold it, then touch Edit  
7:00am Tuesday  
When an alarm sounds, drag  
Dismiss to turn it off or touch the  
screen to delay.  
Alarm  
event. When you’re done, touch Save.  
9:00am Tue, Fri  
To delete an event, touch and hold it, then  
touch Delete event.  
To cancel a snoozed alarm, drag down the notification  
bar and touch the alarm name.  
To go to today, press Menu  
> Today.  
To use the timer, just open the alarm clock, touch  
Timer at the top of the screen, and use your keypad to  
enter countdown time.  
Calculator  
Find it:  
Your calculator has two views: basic and advanced. To  
change your views, press Menu > Advanced  
panel or Basic panel. To clear history,  
press Menu > Clear history.  
>
Calculator  
Calendar  
Find it:  
>
Calendar  
40  
Tools  
Quickoffice  
Use Quickoffice to view recent documents and files on  
your memory card.  
Security  
help keep your phone safe  
Quick start: Security  
Find it:  
>
Quickoffice  
Find it: Menu  
> Settings > Location & security  
Touch a file or folder to open, or touch and hold a file  
for options.  
You have lots of ways to keep your phone safe.  
To manage your folders and transfer files, see  
“Memory card & file transfer” on page 38.  
Location & security settings  
You’ll need to slide the  
“unlock” icon when  
you turn on your  
screen.  
Secuity  
Screen lock  
Display a screen preventing accidental  
touches  
Security lock  
SIM ard lock  
You’ll enter a code  
when you turn on your  
screen.  
Set up SIM card lock  
Passords  
Visible passwords  
Show password as you type  
Set SIM card lock and  
change SIM PIN.  
Credential storage  
Use secure credentials  
If you lose your phone, you can log into your  
MOTOBLUR account from a computer to locate your  
phone or clear the data on it:  
Security  
41  
Passcode lock  
Screen lock  
Set your phone to display a lock screen, and prevent  
To set the passcode, press Menu  
> Settings >  
accidental key presses, press Menu  
> Settings >  
Location & security > Security lock > Security lock  
Location & security > Screen lock. You can also set a  
type > Passcode lock.  
security lock to prevent others from using your phone.  
Enter a passcode, then confirm it.  
To set your security level, press Menu  
> Settings  
When prompted, enter the passcode to unlock the  
phone.  
> Location & security > Security lock > Security  
lock type. Some work accounts might require you to  
add a password lock to your phone, for security.  
Personalize your lock screen  
Pattern lock: draw a pattern to unlock.  
To change your timeout, press Menu  
> Settings >  
Sound & display > Screen timeout. If you don't  
touch the screen or press any keys for this amount of  
time, the screen locks automatically. To unlock, see  
“Lock & unlock” on page 42.  
Passcode lock: enter a code to unlock.  
Note: You can make emergency calls on a locked  
phone (“Emergency calls” on page 16). A locked  
phone still rings, but you need to unlock it to  
answer.  
To change your lock screen picture, press Menu  
Settings > Sound & display > Wallpaper settings.  
>
Lock pattern  
Lock & unlock  
To set the lock pattern,  
press Menu  
Draw an unlock pattern  
To lock the screen/phone:  
> Settings >  
Location & security > Security  
lock > Security lock type >  
Pattern lock.  
Press Power  
.
Let the screen time out (don’t press anything).  
Switch the power off.  
Follow the instructions to draw  
your lock pattern.  
To unlock the screen/phone:  
Press Menu  
the lock screen.  
or switch the phone on to display  
When prompted, draw the  
pattern to unlock the phone.  
42  
Security  
Press Menu  
to unlock—if you've set a lock  
Change SIM PIN  
pattern or passcode, you'll be asked to enter it.  
To change your SIM PIN, press Menu  
> Settings  
> Location & security > Set up SIM card lock >  
Change SIM PIN.  
Forgot your pattern or passcode?  
In the passcode unlock screen, press Menu  
>
Forgot passcode? to unlock your phone with your  
MOTOBLUR email address and MOTOBLUR  
password.  
PUK code  
To unlock your SIM PIN, you need to enter your PIN  
unlock code (PUK code) when prompted.  
In the pattern unlock screen, after you enter an  
incorrect pattern five times, you can touch Forgot  
passcode? to unlock your phone with your  
MOTOBLUR email address and MOTOBLUR  
password.  
Note: Your PUK code is provided by your service  
provider.  
Reset  
To reset your phone to factory settings and erase all  
the data on your phone, press Menu  
Privacy > Factory data reset > Reset phone.  
> Settings >  
Lock your SIM  
Enable SIM PIN  
Warning: All downloaded apps and user data on your  
phone will be deleted. Data on your memory card will  
not be deleted.  
To lock your SIM (the next time you power up the  
phone you will need to enter your SIM PIN),  
press Menu  
> Settings > Location & security >  
Set up SIM card lock > Lock SIM card. Enter your  
SIM PIN code.  
Lost, stolen, broken, cleared  
Don't you just hate it when your life is on your phone  
and it all goes wrong? Lose it, break it, reset it, or even  
worse—stolen! Relax, MOTOBLUR can help find your  
phone, clear it (if you need to) and best of all, restore  
all your stuff.  
Caution: If you enter an incorrect PIN code three  
times, your phone locks your SIM card and asks for  
your PIN unlock code, contact your service provider.  
Note: You cannot track or clear your phone if it is  
turned off.  
Security  
43  
Track your phone  
To locate your phone:  
1 Log into your MOTOBLUR account:  
2 On the phone profile page, follow the link to locate  
your phone.  
MOTOBLUR locates your phone using GPS and  
AGPS (see the important legal and safety  
information packaged with your phone).  
Remote clear  
To wipe your phone data:  
1 Log into your MOTOBLUR account:  
2 On the phone profile page, follow the link to delete  
data.  
Warning: All downloaded apps and user data on  
your phone will be deleted. Data on your memory  
card will not be deleted.  
Restore your phone  
If you lose your phone, don’t worry. Your contacts are  
backed up on MOTOBLUR.  
To restore your contacts and account settings after a  
44  
Security  
Troubleshooting  
we’re here to help  
Crash recovery  
In the unlikely event that your phone stops responding  
to touches and key presses, try a quick reset. Remove  
the back cover and battery (Assemble & charge” on  
page 3), then replace and turn on your phone as usual.  
Service & repairs  
If you have questions or need assistance, we’re here  
to help.  
select from a number of customer care options. You  
can also contact the Motorola Customer Support  
Center at: 1-800-734-5870 (United States - Android  
products), 1-800-331-6456 (United States - all other  
products), 1-888-390-6456 (TTY/TDD United States for  
hearing impaired - all products), or 1-800-461-4575  
(Canada - all products).  
Troubleshooting  
45  
Motorola provides holograms on its batteries. Consumers should confirm that any  
battery they purchase has a “Motorola Original” hologram.  
Motorola recommends you always use Motorola-branded batteries and  
chargers. Motorola mobile devices are designed to work with Motorola batteries.  
If you see a message on your display such as Invalid Battery or  
Unable to Charge, take the following steps:  
Safety, Regulatory & Legal  
Battery Use & Safety  
Battery Use & Safety  
Important: Handle and store batteries properly to avoid injury or damage.  
Most battery issues arise from improper handling of batteries, and particularly from  
Remove the battery and inspect it to confirm that it has a “Motorola Original”  
hologram;  
the continued use of damaged batteries.  
DON’Ts  
If there is no hologram, the battery is not a Motorola battery;  
If there is a hologram, replace the battery and try charging it again;  
If the message remains, contact a Motorola authorized service center.  
Don’t disassemble, crush, puncture, shred, or otherwise attempt to  
change the form of your battery.  
Don’t let the mobile device or battery come in contact with water.* Water  
can get into the mobile device’s circuits, leading to corrosion. If the mobile device  
and/or battery get wet, have them checked by your service provider or contact  
Motorola, even if they appear to be working properly.*  
Important: Motorola’s warranty does not cover damage to the mobile device caused  
by non-Motorola batteries and/or chargers.  
Warning: Use of a non-Motorola battery or charger may present a risk of fire,  
explosion, leakage, or other hazard.  
Don’t allow the battery to touch metal objects. If metal objects, such as  
jewelry, stay in prolonged contact with the battery contact points, the battery  
could become very hot.  
Proper and safe battery disposal and recycling: Proper battery disposal is not  
only important for safety, it benefits the environment. Consumers may recycle their  
used batteries in many retail or service provider locations. Additional information on  
proper disposal and recycling may be found on the Web:  
Don’t place your mobile device or battery near a heat source.* Excessive  
heat can damage the mobile device or the battery. High temperatures can cause  
the battery to swell, leak, or malfunction. Therefore:  
www.rbrc.org/call2recycle/ (in English only)  
Don’t dry a wet or damp battery with an appliance or heat source, such as  
a hair dryer or microwave oven.  
Disposal: Promptly dispose of used batteries in accordance with local  
regulations. Contact your local recycling center or national recycling  
organizations for more information on how to dispose of batteries.  
032375o  
DOs  
Do avoid leaving your mobile device in your car in high temperatures.*  
Warning: Never dispose of batteries in a fire because they may explode.  
Do avoid dropping the battery or mobile device.* Dropping these items,  
especially on a hard surface, can potentially cause damage.*  
Battery Charging  
Do contact your service provider or Motorola if your mobile device or  
battery has been damaged from dropping or high temperatures.  
Battery Charging  
Notes for charging your product’s battery:  
When charging your battery, keep it near room temperature. Never expose  
batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when  
charging.  
* Note: Always make sure that the battery compartment is closed and secure to  
avoid direct exposure of the battery to any of these conditions.  
Important: Use Motorola Original products for quality assurance and  
safeguards. To aid consumers in identifying authentic Motorola batteries from  
non-original or counterfeit batteries (that may not have adequate safety protection),  
New batteries are not fully charged.  
New batteries or batteries stored for a long time may take more time to charge.  
46  
Troubleshooting  
Motorola batteries and charging systems have circuitry that protects the battery  
from damage from overcharging.  
Discontinue use and consult a physician if any of the following symptoms occur:  
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or  
disorientation. It is always a good idea to hold the screen away from your eyes,  
leave the lights on in the room, take a 15-minute break every hour, and stop use if  
you are tired.  
Driving Precautions  
Responsible and safe driving is your primary responsibility when behind the wheel  
of a vehicle. Using a mobile device or accessory for a call or other application while  
driving may cause distraction. Using a mobile device or accessory may be prohibited  
or restricted in certain areas, always obey the laws and regulations on the use of  
these products.  
Caution About High Volume Usage  
Warning: Exposure to loud noise from any source for extended  
periods of time may affect your hearing. The louder the volume sound  
level, the less time is required before your hearing could be affected.  
To protect your hearing:  
While driving, NEVER:  
Type or read texts.  
Enter or review written data.  
Surf the web.  
Input navigation information.  
Perform any other functions that divert your attention from driving.  
Limit the amount of time you use headsets or headphones at high volume.  
Avoid turning up the volume to block out noisy surroundings.  
Turn the volume down if you can’t hear people speaking near you.  
If you experience hearing discomfort, including the sensation of pressure or fullness  
in your ears, ringing in your ears, or muffled speech, you should stop listening to the  
device through your headset or headphones and have your hearing checked.  
For more information about hearing, see our Web site at  
While driving, ALWAYS:  
Keep your eyes on the road.  
Use a handsfree device if available or required by law in your area.  
Enter destination information into a navigation device before driving.  
Use voice activated features (such as voice dial) and speaking features (such as  
audible directions), if available.  
direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English  
only).  
Obey all local laws and regulations for the use of mobile devices and accessories  
in the vehicle.  
End your call or other task if you cannot concentrate on driving.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or entering  
finger-written characters, you may experience occasional discomfort in your hands,  
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
Remember to follow the “Smart Practices While Driving” in this guide and at  
www.motorola.com/callsmart (in English only).  
[Nov0109]  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts when exposed to  
flashing lights, such as when playing videos or games. These may occur even if a  
person has never had a previous seizure or blackout.  
Small Children  
Keep your mobile device and its accessories away from small children.  
These products are not toys and may be hazardous to small children. For example:  
If you have experienced seizures or blackouts, or if you have a family history of such  
occurrences, please consult with your physician before playing videos or games or  
enabling a flashing-lights feature (if available) on your mobile device.  
A choking hazard may exist for small, detachable parts.  
Improper use could result in loud sounds, possibly causing hearing injury.  
Improperly handled batteries could overheat and cause a burn.  
Troubleshooting  
47  
Glass Parts  
Some parts of your mobile device may be made of glass. This glass could break if  
the product is dropped on a hard surface or receives a substantial impact. If glass  
breaks, do not touch or attempt to remove. Stop using your mobile device until the  
glass is replaced by a qualified service center.  
Operational Warnings  
48  
Troubleshooting  
Using accessories not supplied or approved by Motorola may cause your mobile  
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied  
Specific Absorption Rate (IEEE)  
SAR (IEEE)  
Your model wireless phone meets the governmental  
or approved accessories, visit our Web site at: www.motorola.com  
.
requirements for exposure to radio waves.  
RF Energy Interference/Compatibility  
Your mobile device is a radio transmitter and receiver. It is designed and  
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by  
the Federal Communications Commission (FCC) of the U.S. Government and by the  
Canadian regulatory authorities. These limits are part of comprehensive guidelines  
and establish permitted levels of RF energy for the general population. The  
guidelines are based on standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of scientific studies. The  
standards include a substantial safety margin designed for the safety of all persons,  
regardless of age or health, and to account for any variations in measurements.  
The exposure standard for mobile devices employs a unit of measurement known as  
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the  
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one  
gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC  
and by Industry Canada with the mobile device transmitting at its highest certified  
power level in all tested frequencies. Although the SAR is determined at the highest  
certified power level, the actual SAR level of the mobile device while operating can  
be below the maximum value. This is because the mobile device is designed to  
operate at multiple power levels so as to use only the power required to reach the  
network. In general, the closer you are to a wireless base station, the lower the  
power output.  
Nearly every electronic device is subject to RF energy interference from external  
sources if inadequately shielded, designed, or otherwise configured for RF energy  
compatibility. In some circumstances, your mobile device may cause interference  
with other devices.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices instruct you to do  
so.  
In an aircraft, turn off your mobile device whenever instructed to do so by airline  
staff. If your mobile device offers an airplane mode or similar feature, consult airline  
staff about using it in flight.  
Implantable Medical Devices  
If you have an implantable medical device, such as a pacemaker or defibrillator,  
consult your physician before using this mobile device.  
Persons with implantable medical devices should observe the following precautions:  
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the  
implantable medical device when the mobile device is turned ON.  
DO NOT carry the mobile device in the breast pocket.  
Use the ear opposite the implantable medical device to minimize the potential  
for interference.  
Turn OFF the mobile device immediately if you have any reason to suspect that  
interference is taking place.  
Before a mobile device is available for sale to the public in the U.S. and Canada, it  
must be tested and certified to the FCC and Industry Canada that it does not exceed  
the limit established by each government for safe exposure. The tests are performed  
in positions and locations (e.g., at the ear and worn on the body) submitted to the  
FCC and available for review by Industry Canada. The highest SAR value for this  
mobile device when tested for use at the ear is 1.43 W/kg, and when worn on the  
body, as described in this guide, is 1.53 W/kg. The SAR value for this mobile device  
in its data transmission mode (body-worn use) is 0.29 W/kg. Body-worn  
measurements can differ, depending upon available accessories and regulatory  
Read and follow the directions from the manufacturer of your implantable medical  
device. If you have any questions about using your mobile device with your  
implantable medical device, consult your healthcare provider.  
Troubleshooting  
49  
requirements. The SAR information includes the Motorola testing protocol,  
assessment procedure, and measurement uncertainty range for this product.  
While there may be differences between the SAR levels of various mobile devices  
and at various positions, they meet the governmental requirements for safe  
exposure. Please note that improvements to this product model could cause  
differences in the SAR value for later products; in all cases, products are designed to  
be within the guidelines.  
Product  
Approval  
Number  
0168  
Additional information on SAR can be found on the Cellular Telecommunications  
& Internet Association (CTIA) Web site:  
The above gives an example of a typical Product Approval Number.  
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC  
(to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the  
Product Approval Number from your products label in the “Search” bar on the Web  
site.  
or the Canadian Wireless Telecommunications Association (CWTA) Web site:  
Information from the World Health  
Organization  
FCC Notice to Users  
FCC Notice  
WHO Information  
The following statement applies to all products that have received FCC  
“Present scientific information does not indicate the need for any special  
approval. Applicable products bear the FCC logo, and/or an FCC ID in the  
format FCC ID:xxxxxx on the product label.  
precautions for the use of mobile phones. If you are concerned, you may want to  
limit your own or your children’s RF exposure by limiting the length of calls or by  
using handsfree devices to keep mobile phones away from your head and body.”  
Source: WHO Fact Sheet 193  
Motorola has not approved any changes or modifications to this device by the user.  
Any changes or modifications could void the users authority to operate the  
equipment. See 47 CFR Sec. 15.21.  
Further information: http://www.who.int/peh-emf  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may  
cause undesired operation. See 47 CFR Sec. 15.19(3).  
European Union Directives Conformance  
Statement  
EU Conformance  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
[Only Indoor Use Allowed In France  
for Bluetooth and/or Wi-Fi]  
0168  
Hereby, Motorola declares that this product is in compliance with:  
The essential requirements and other relevant provisions of Directive 1999/5/EC  
All other relevant EU Directives  
50  
Troubleshooting  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
may be shared with third parties, including your wireless service provider,  
applications providers, Motorola, and other third parties providing services.  
Reorient or relocate the receiving antenna.  
Emergency Calls  
Increase the separation between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different from that to which the  
receiver is connected.  
When you make an emergency call, the cellular network may activate the AGPS  
technology in your mobile device to tell the emergency responders your approximate  
location.  
Consult the dealer or an experienced radio/TV technician for help.  
AGPS has limitations and might not work in your area. Therefore:  
Always tell the emergency responder your location to the best of your ability; and  
Remain on the phone for as long as the emergency responder instructs you.  
Industry Canada Notice to Users  
Industry Canada Notice  
Operation is subject to the following two conditions: (1) This device may not cause  
interference and (2) This device must accept any interference, including interference  
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B  
digital apparatus complies with Canadian ICES-003.  
Performance Tips  
Go outside and away from underground locations, covered vehicles, structures  
with metal or concrete roofs, tall buildings, and foliage. Indoor performance  
might improve if you move closer to windows, but some window sun shielding  
films can block satellite signals.  
GPS & AGPS  
GPS & AGPS  
Your mobile device can use Global Positioning System (GPS) signals for  
Move away from radios, entertainment equipment, and other electronic devices.  
location-based applications. GPS uses satellites controlled by the U.S. government  
that are subject to changes implemented in accordance with the Department of  
Defense policy and the Federal Radio Navigation Plan. These changes may affect  
the performance of location technology on your mobile device.  
Navigation  
Navigation  
When using navigation features, note that mapping information, directions and  
other navigational data may contain inaccurate or incomplete data. In some  
countries, complete information may not be available. Therefore, you should visually  
confirm that the navigational instructions are consistent with what you see. All  
drivers should pay attention to road conditions, closures, traffic, and all other factors  
that may impact driving. Always obey posted road signs.  
Your mobile device can also use Assisted Global Positioning System (AGPS), which  
obtains information from the cellular network to improve GPS performance. AGPS  
uses your wireless service provider's network and therefore airtime, data charges,  
and/or additional charges may apply in accordance with your service plan. Contact  
your wireless service provider for details.  
Smart Practices While Driving  
Your Location  
Driving Safety  
Check the laws and regulations on the use of mobile devices and their ac-  
Location-based information includes information that can be used to determine the  
approximate location of a mobile device. Mobile devices which are connected to a  
wireless network transmit location-based information. Devices enabled with GPS or  
AGPS technology also transmit location-based information. Additionally, if you use  
applications that require location-based information (e.g. driving directions), such  
applications transmit location-based information. This location-based information  
cessories in the areas where you drive. Always obey them. The use of these  
devices may be prohibited or restricted in certain areas—for example,  
handsfree use only may be required. Go to www.motoro-  
la.com/callsmart (in English only) for more information.  
Your mobile device lets you communicate by voice and data—almost anywhere,  
anytime, wherever wireless service is available and safe conditions allow. When  
Troubleshooting  
51  
driving a car, driving is your first responsibility. If you choose to use your mobile  
device while driving, remember the following tips:  
no one appears injured, or a vehicle you know to be stolen, call roadside  
assistance or other special non-emergency wireless number (wherever wireless  
phone service is available).  
Get to know your Motorola mobile device and its features such as speed  
dial, redial and voice dial. If available, these features help you to place your  
call without taking your attention off the road.  
Privacy & Data Security  
Privacy & Data Security  
When available, use a handsfree device. If possible, add an additional layer  
of convenience to your mobile device with one of the many Motorola Original  
handsfree accessories available today.  
Position your mobile device within easy reach. Be able to access your  
mobile device without removing your eyes from the road. If you receive an  
incoming call at an inconvenient time, if possible, let your voicemail answer it for  
you.  
Motorola understands that privacy and data security are important to everyone.  
Because some features of your mobile device may affect your privacy or data  
security, please follow these recommendations to enhance protection of your  
information:  
Monitor access—Keep your mobile device with you and do not leave it where  
others may have unmonitored access. Lock your device’s keypad where this  
feature is available.  
Let the person you are speaking with know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions. Rain,  
sleet, snow, ice, and even heavy traffic can be hazardous.  
Do not take notes or look up phone numbers while driving. Jotting down a  
“to do” list or going through your address book takes attention away from your  
primary responsibility—driving safely.  
Dial sensibly and assess the traffic; if possible, place calls when your  
car is not moving or before pulling into traffic. If you must make a call while  
moving, dial only a few numbers, check the road and your mirrors, then continue.  
Do not engage in stressful or emotional conversations that may be  
distracting. Make people you are talking with aware you are driving and  
suspend conversations that can divert your attention away from the road.  
Use your mobile device to call for help. Dial 911 or other local emergency  
number in the case of fire, traffic accident, or medical emergencies (wherever  
wireless phone service is available).  
Use your mobile device to help others in emergencies. If you see an auto  
accident, crime in progress, or other serious emergency where lives are in  
danger, call 911 or other local emergency number (wherever wireless phone  
service is available), as you would want others to do for you.  
Keep software up to date—If Motorola or a software/application vendor  
releases a patch or software fix for your mobile device that updates the device’s  
security, install it as soon as possible.  
Secure Personal Information—Your mobile device can store personal  
information in various locations including your SIM card, memory card, and  
phone memory. Be sure to remove or clear all personal information before you  
recycle, return, or give away your device. You can also backup your personal data  
to transfer to a new device.  
Note: For information on how to backup or wipe data from your mobile device,  
Online accounts—Some mobile devices provide a Motorola online account  
(such as MOTOBLUR). Go to your account for information on how to manage the  
account, and how to use security features such as remote wipe and device  
location (where available).  
Applications—Install third party applications from trusted sources only.  
Applications can have access to private information such as call data, location  
details and network resources.  
Location-based information—Location-based information includes  
information that can be used to determine the approximate location of a mobile  
device. Mobile phones which are connected to a wireless network transmit  
location-based information. Devices enabled with GPS or AGPS technology also  
transmit location-based information. Additionally, if you use applications that  
Call roadside assistance or a special non-emergency wireless  
assistance number when necessary. If you see a broken-down vehicle  
posing no serious hazard, a broken traffic signal, a minor traffic accident where  
52  
Troubleshooting  
require location-based information (e.g. driving directions), such applications  
transmit location-based information. This location-based information may be  
shared with third parties, including your wireless service provider, applications  
providers, Motorola, and other third parties providing services.  
Other information your device may transmit—Your device may also transmit  
testing and other diagnostic (including location-based) information, and other  
non-personal information to Motorola or other third-party servers. This  
information is used to help improve products and services offered by Motorola.  
If you have further questions regarding how the use of your mobile device may  
impact your privacy or data security, please contact Motorola at  
[email protected], or contact your service provider.  
cleaning solutions  
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol  
or other cleaning solutions.  
shock and vibration  
Don’t drop your mobile device.  
protection  
To help protect your mobile device, always make sure that the battery  
compartment and any connector covers are closed and secure.  
Use & Care  
Use & Care  
Recycling  
To care for your Motorola mobile device, please observe the following:  
Recycling  
Mobile Devices & Accessories  
liquids  
Please do not dispose of mobile devices or electrical accessories (such as chargers,  
headsets, or batteries) with your household waste, or in a fire. These items should  
be disposed of in accordance with the national collection and recycling schemes  
operated by your local or regional authority. Alternatively, you may return unwanted  
mobile devices and electrical accessories to any Motorola Approved Service Center  
in your region. Details of Motorola approved national recycling schemes, and further  
information on Motorola recycling activities can be found at:  
Don’t expose your mobile device to water, rain, extreme humidity,  
sweat, or other liquids. If it does get wet, don’t try to accelerate drying  
with the use of an oven or dryer, as this may damage the mobile device.  
extreme heat or cold  
Avoid temperatures below 0°C/32°F or above 45°C/113°F.  
microwaves  
Packaging & Product Guides  
Don’t try to dry your mobile device in a microwave oven.  
Product packaging and product guides should only be disposed of in accordance with  
national collection and recycling requirements. Please contact your regional  
authorities for more details.  
dust and dirt  
Don’t expose your mobile device to dust, dirt, sand, food, or other  
inappropriate materials.  
California Perchlorate Label  
Perchlorate Label  
Some mobile phones use an internal, permanent backup battery on the printed  
circuit board that may contain very small amounts of perchlorate. In such cases,  
California law requires the following label:  
Troubleshooting  
53  
Perchlorate Material – special handling may apply when the battery is recycled or  
There is no special handling required by consumers.  
results for your hearing device. The more immune your hearing aid is, the less likely  
you are to experience interference noise from mobile phones.  
Software Copyright Notice  
Software Copyright Notice  
Hearing Aid Compatibility with Mobile  
Phones  
Motorola products may include copyrighted Motorola and third-party software  
stored in semiconductor memories or other media. Laws in the United States and  
other countries preserve for Motorola and third-party software providers certain  
exclusive rights for copyrighted software, such as the exclusive rights to distribute  
or reproduce the copyrighted software. Accordingly, any copyrighted software  
contained in Motorola products may not be modified, reverse-engineered,  
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,  
the purchase of Motorola products shall not be deemed to grant either directly or by  
implication, estoppel, or otherwise, any license under the copyrights, patents, or  
patent applications of Motorola or any third-party software provider, except for the  
normal, non-exclusive, royalty-free license to use that arises by operation of law in  
the sale of a product.  
Hearing Aid Compatibility  
Some Motorola phones are measured for compatibility with hearing aids. If the box  
for your particular model has “Rated for Hearing Aids” printed on it, the following  
explanation applies.  
When some mobile phones are used near some hearing devices (hearing aids and  
cochlear implants), users may detect a buzzing, humming, or whining noise. Some  
hearing devices are more immune than others to this interference noise, and phones  
also vary in the amount of interference they generate.  
The wireless telephone industry has developed ratings for some of their mobile  
phones, to assist hearing device users in finding phones that may be compatible  
with their hearing devices. Not all phones have been rated. Phones that are rated  
have the rating on their box or a label on the box. To maintain the published Hearing  
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment  
battery model.  
The ratings are not guarantees. Results will vary depending on the user’s hearing  
device and hearing loss. If your hearing device happens to be vulnerable to  
interference, you may not be able to use a rated phone successfully. Trying out the  
phone with your hearing device is the best way to evaluate it for your personal  
needs.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to  
generate less interference to hearing devices than phones that are not labeled. M4  
is the better/higher of the two ratings.  
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more  
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than  
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing  
devices have telecoils in them.)  
Hearing devices may also be measured for immunity to this type of interference.  
Your hearing device manufacturer or hearing health professional may help you find  
Content Copyright  
Content Copyright  
The unauthorized copying of copyrighted materials is contrary to the provisions of  
the Copyright Laws of the United States and other countries. This device is intended  
solely for copying non-copyrighted materials, materials in which you own the  
copyright, or materials which you are authorized or legally permitted to copy. If you  
are uncertain about your right to copy any material, please contact your legal  
advisor.  
Open Source Software Information  
OSS Information  
For instructions on how to obtain a copy of any source code being made publicly  
available by Motorola related to software used in this Motorola mobile device, you  
may send your request in writing to the address below. Please make sure that the  
request includes the model number and the software version number.  
MOTOROLA MOBILITY, INC.  
OSS Management  
600 North US Hwy 45  
Libertyville, IL 60048  
54  
Troubleshooting  
USA  
Go to www.motorola.com/repair (United States) or  
The Motorola website opensource.motorola.com also contains information  
regarding Motorola's use of open source.  
www.motorola.com/support (Canada), where you can select from a number  
of customer care options. You can also contact the Motorola Customer Support  
Center at 1-800-734-5870 (United States - Android products), 1-800-331-6456  
(United States - all other products), 1-888-390-6456 (TTY/TDD United States for  
hearing impaired - all products), or 1-800-461-4575 (Canada - all products).  
Motorola has created the opensource.motorola.com website to serve as a  
portal for interaction with the software community-at-large.  
To view additional information regarding licenses, acknowledgments and required  
copyright notices for open source packages used in this Motorola mobile device,  
Motorola Limited Warranty for the United  
please press Menu Key > Settings  
>
About Phone Legal information  
>
>
Open source licenses. In addition, this Motorola device may include  
States and Canada  
self-contained applications that present supplemental notices for open source  
packages used in those applications.  
Warranty  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its  
mobile telephones (“Products”), Motorola-branded or certified accessories sold for  
use with these Products (“Accessories”), and Motorola software contained on  
CD-ROMs or other tangible media and sold for use with these Products (“Software”)  
to be free from defects in materials and workmanship under normal consumer usage  
for the period(s) outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products, Accessories, and  
Software purchased by consumers in the United States or Canada, which are  
accompanied by this written warranty:  
Export Law Assurances  
Export Law  
This product is controlled under the export regulations of the United States of  
America and Canada. The Governments of the United States of America and Canada  
may restrict the exportation or re-exportation of this product to certain destinations.  
For further information contact the U.S. Department of Commerce or the Canadian  
Department of Foreign Affairs and International Trade.  
Product Registration  
Registration  
Online Product Registration:  
Products and Accessories  
Product registration is an important step toward enjoying your new Motorola  
product. Registering permits us to contact you for product or software updates and  
allows you to subscribe to updates on new products or special promotions.  
Registration is not required for warranty coverage.  
Products Covered  
Length of Coverage  
Products and Accessories as  
One (1) year from the date of purchase by  
defined above, unless otherwise the first consumer purchaser of the product  
provided for below.  
unless otherwise provided for below.  
Please retain your original dated sales receipt for your records. For warranty service  
of your Motorola Personal Communications Product you will need to provide a copy  
of your dated sales receipt to confirm warranty status.  
Decorative Accessories and  
Limited lifetime warranty for the  
Cases. Decorative covers,  
lifetime of ownership by the first consumer  
Thank you for choosing a Motorola product.  
bezels, PhoneWrap™ covers and purchaser of the product.  
cases.  
Service & Repairs  
If you have questions or need assistance, we're here to help.  
Troubleshooting  
55  
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming  
or non-Motorola housings, or parts, are excluded from coverage.  
Communication Services. Defects, damages, or the failure of Products,  
Accessories or Software due to any communication service or signal you may  
subscribe to or use with the Products Accessories or Software is excluded from  
coverage.  
Products Covered  
Length of Coverage  
Monaural Headsets. Ear buds  
Limited lifetime warranty for the  
and boom headsets that transmit lifetime of ownership by the first consumer  
mono sound through a wired  
connection.  
purchaser of the product.  
Software  
Products and Accessories  
that are Repaired or  
Replaced.  
The balance of the original warranty or  
for ninety (90) days from the date  
returned to the consumer, whichever is  
longer.  
Products Covered  
Length of Coverage  
Software. Applies only to physical defects in the  
Ninety (90) days from  
media that embodies the copy of the software (e.g. the date of purchase.  
CD-ROM, or floppy disk).  
Exclusions (Products and Accessories)  
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts  
due to normal wear and tear are excluded from coverage.  
Exclusions (Software)  
Software Embodied in Physical Media. No warranty is made that the software  
will meet your requirements or will work in combination with any hardware or  
software applications provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in the software  
products will be corrected.  
Batteries. Only batteries whose fully charged capacity falls below 80% of their  
rated capacity and batteries that leak are covered by this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper operation,  
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,  
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,  
extreme heat, or food; (c) use of the Products or Accessories for commercial  
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or  
(d) other acts which are not the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage that result  
from the use of non-Motorola branded or certified Products, Accessories, Software  
or other peripheral equipment are excluded from coverage.  
Software NOT Embodied in Physical Media. Software that is not embodied in  
physical media (e.g. software that is downloaded from the Internet), is provided “as  
is” and without warranty.  
Who is Covered?  
This warranty extends only to the first consumer purchaser, and is not transferable.  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the purchase price  
of any Products, Accessories or Software that does not conform to this warranty. We  
may use functionally equivalent reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or applications added to your  
Product, Accessory or Software, including but not limited to personal contacts,  
Unauthorized Service or Modification. Defects or damages resulting from  
service, testing, adjustment, installation, maintenance, alteration, or modification in  
any way by someone other than Motorola, or its authorized service centers, are  
excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or date tags  
that have been removed, altered or obliterated; (b) broken seals or that show  
56  
Troubleshooting  
games and ringer tones, will be reinstalled. To avoid losing such data, software, and  
applications, please create a back up prior to requesting service.  
Some states and jurisdictions do not allow the limitation or exclusion of  
incidental or consequential damages, or limitation on the length of an  
implied warranty, so the above limitations or exclusions may not apply to  
you. This warranty gives you specific legal rights, and you may also have  
other rights that vary from state to state or from one jurisdiction to another.  
How to Obtain Warranty Service or Other  
Information  
USA  
All Products, Accessories, and Software: 1-800-331-6456  
Canada  
TTY  
All Products: 1-800-461-4575  
1-888-390-6456  
You will receive instructions on how to ship the Products, Accessories or Software,  
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must  
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;  
(b) a written description of the problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the installation facility (if applicable) and,  
most importantly; (e) your address and telephone number.  
What Other Limitations are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE  
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS  
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO  
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF  
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,  
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR  
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR  
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION  
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Troubleshooting  
57  
Copyright & Trademarks  
Motorola Mobility, Inc.  
Consumer Advocacy Office  
600 N US Hwy 45  
Libertyville, IL 60048  
Note: Do not ship your product to the above address. If you need to return your product  
for repairs, replacement, or warranty service, please contact the Motorola Customer  
Support Center at:  
1-800-734-5870 (United States - Android products)  
1-800-331-6456 (United States - all other products)  
1-888-390-6456 (TTY/TDD United States for hearing impaired - all products)  
1-800-461-4575 (Canada - all products)  
Certain features, services and applications are network dependent and may not be  
available in all areas; additional terms, conditions and/or charges may apply. Contact your  
service provider for details.  
All features, functionality, and other product specifications, as well as the information  
contained in this guide, are based upon the latest available information and believed to  
be accurate at the time of printing. Motorola reserves the right to change or modify any  
information or specifications without notice or obligation.  
MOTOROLA, the Stylized M Logo, MOTOBLUR and the MOTOBLUR logo are trademarks or  
registered trademarks of Motorola Trademark Holdings, LLC. The Bluetooth trademarks  
are owned by their proprietor and used by Motorola Mobility, Inc. under license.  
is  
a Certification Mark of the Wireless Fidelity Alliance, Inc. Google, YouTube, Picasa, Gmail,  
and the Google logo are trademarks of Google, Inc. Facebook is a registered trademark of  
Facebook, Inc. Microsoft, Windows, Windows Me, and Windows Vista are registered  
trademarks of Microsoft Corporation in the United States and other countries. All other  
product or service names are the property of their respective owners.  
© 2010 Motorola Mobility, Inc. All rights reserved.  
Caution: Changes or modifications made in the radio phone, not expressly approved by  
Motorola, will void the users authority to operate the equipment.  
Product ID: MOTOROLA CHARM with MOTOBLUR (MB502)  
58  
Troubleshooting  

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