DIGITAL WIRELESS
TELEPHONE
User's Guide >
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola Model 60t wireless phone.
Display
Earpiece
Menu Key
Status Light
See incoming call
and service status.
Headset Jack
Insert headset
accessory for
hands-free use.
Right Soft Key
Perform functions
identified by right
display prompt.
Left Soft Key
Perform functions
identified by left
display prompt.
Voice Key
Record voice notes,
phonebook and
shortcut names.
Volume Keys
Adjust earpiece
and ringer volume.
Send Key
End Key
End phone calls,
exit menu system.
Send and answer
calls, view recent
dialed calls list.
Smart Key
Scroll Key
Select menu items,
send and end calls.
Move through
menus and lists.
Accessory
Connector Port
Insert charger and
phone accessories.
Power Key
Microphone
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com(United States)
www.motorola.ca(Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Manual number: 6809435A45-A
Cover number:
8988485L49-O
2
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
Note: This is the standard phone
menu layout. You or your service
provider may have changed the
menu layout or changed some
feature names. Not all features
may be available for all users.
• Call Times
• Phonebook
• Datebook
• Quick Dial
• Radio
• Messages
• Voicemail
• Text Msgs
• Browser Alerts
• Quick Notes
• Outbox
For example, the Radio feature on
the main menu (left) is displayed
only when the optional FM Stereo
Radio Headset accessory is
plugged into the accessory
connector port on your phone (see
phone illustration, page 1).
Shortcuts
Change display zoom:
Press
M, then
• Drafts
press and hold
M
• Shortcuts
• Voice Notes
• Browser
Lock/unlock keypad:
Press M *
Display my phone number:
Press M #
• Settings
Go to dialed calls list:
(see next page)
Press
N
Exit menu system:
Press
O
3
Settings Menu
• Ring/Vibrate
• Alert
• Other Settings
• Personalize
• Main Menu
• Keys
• Alert Detail
• My Tones
• Greeting
• Quick Dial
• Phone Status
• My Tel. Number
• Battery Meter
• Other Information
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Initial Setup
• Time and Date
• Auto PIN Dial
• Auto Redial
• Backlight
• Status Light
• Zoom
• Scroll
• Animation
• Language
• Battery Save
• Contrast Setting
• DTMF
• Phone Lock
• Lock Keypad
• Lock Application
• Talk Secure
• Restrict Calls
• New Passwords
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset
4
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety and General Information. . . . . . . . . . . . . . . . . . . 12
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 27
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 32
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Talk Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . 34
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 34
Entering Numbers in the Notepad . . . . . . . . . . . . . . . . . . 35
5
Contents
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 52
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 57
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Viewing the Received Calls or Dialed Calls List . . . . . . . . . 69
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . . 73
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Fields in a Phonebook Entry Form . . . . . . . . . . . . . . . . . . 75
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 76
Recording a Voice Name For a Phonebook Entry . . . . . . . . 78
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 80
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 81
6
Contents
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 82
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . . . 82
Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 83
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Sending and Receiving Calls With the Radio On . . . . . . . . 91
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 93
Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 93
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 94
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . . 95
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 96
Reading, Locking, or Deleting a Text Message . . . . . . . . . . 97
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . 102
Viewing the Status of Sent Text Messages . . . . . . . . . . . 103
7
Contents
Voice Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Adjusting Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . 116
Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . 124
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . 124
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Data Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Connecting Your Phone to an External Device . . . . . . . . 128
Sending a Data Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Receiving a Data Call . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Assigning a New Code or Password . . . . . . . . . . . . . . . . 134
If You Forget a Code or Password . . . . . . . . . . . . . . . . . . 135
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 136
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . 137
8
Contents
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Activating Talk Secure . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . 149
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 150
Additional Health and Safety Information . . . . . . . . . 153
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 170
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 185
9
AboutThis Guide
UsingYour Phone’s Features
This user guide introduces you to the many features in your
Motorola wireless phone. A reference guide for your phone is
also available that explains the phone’s features in more detail.
To obtain a copy of the reference guide or another copy of this
user guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals(United States)
http://www.motorola.ca/manuals(Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
NavigatingTo a Menu Feature
You can access many of your phone’s features through the menu
system.This guide shows you how to navigate to a specific menu
feature as follows:
Find the Feature
M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to view the dialed calls list.
10
About This Guide
Optional Features
Features marked with this label are optional network
and/or subscription-dependent features. These
features may not be offered by all service providers in
all geographical areas. Contact your service provider
for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
11
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
operates in the frequency range of 824 MHz to 849 MHz in
analog and digital mode and 1850 MHz to 1910 MHz in digital
mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits.The output power level typically may vary over a range
from 0.04 watts to 0.49 watts in analog mode and 0.0 watts to
0.57 watts in digital mode.
ExposureTo Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
12
Safety and General Information
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.
13
Safety and General Information
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may
exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com
.
14
Safety and General Information
Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, the United
States Food and Drug Administration.
15
Safety and General Information
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
UseWhile Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
16
Safety and General Information
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.
Operational Warnings
ForVehiclesWith an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note:The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
17
Safety and General Information
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted:“Turn off two-way radio.” Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
ITC01-076
18
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the Battery
Before you can use your phone, you need to install and charge
the battery.
Your phone is designed to be used only with Motorola
Original batteries and accessories.We recommend that
you store batteries in their protective cases when not
in use.
DoThis
1
Remove the battery from its protective clear plastic case.
2
If the phone’s battery door
is already in place, push
down the battery door
release latch and lift the
battery door off of the
Release
latch
phone.
19
Getting Started
DoThis
3
Insert the battery, printed
arrows first, into the
battery compartment and
push down.
4
Insert the ridge at the
bottom of the battery door
into the base of the
phone, then push the door
down and snap it into
place.
Charging the Battery
Before you can use your phone, you need to install and charge
the battery.
DoThis
1
Plug the travel
charger into your
phone with the
release tab facing
up.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
20
Getting Started
DoThis
3
When your phone indicates that the battery is fully
charged (Charge Complete), press the release tab and
remove the travel charger.
Note:When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of the
charging process is complete. See the “Battery Level Indicator”
item on page 26.
TurningYour Phone On
DoThis
To
1
Open your phone
expose the keypad
2
Press and hold P
turn on your phone
(the power key)
Power
key
3
If necessary, enter
your four-digit unlock
code and press
OK (+)
unlock your phone
The unlock code is originally set
to 1234. (For more information,
see “Locking and Unlocking Your
Phone” on page 136.)
21
Getting Started
Sending a Call
To call a number, your phone must be turned on, be unlocked,
and have a network connection with adequate signal strength.
Press
To
1
keypad keys
dial the phone number (up to 32
digits)
Tip: If you make a mistake, press
DELETE (-) to delete the last
digit, or press and hold
DELETE (-) to clear all digits.
send the call
2
N (send key)
Note: You can make an emergency call even when the phone is
locked. See “Dialing an Emergency Number” on page 34.
Ending a Call
Press
To
end the call
O (end key)
22
Getting Started
Receiving a Call
To receive a call, your phone must be turned on and have a
network connection with adequate signal strength. If your phone
is locked, you must unlock the phone to answer the call.
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.
Press
To
answer the call
N or ANSWER (+)
DisplayingYour Phone Number
From the idle display:
Press
M #
To
see your phone number
23
AboutYour Phone
See page 1 for a diagram of your phone that describes basic
phone components.
Display
The top section of the display shows phone status indicators.The
following illustration shows some of the common indicators that
you may see at the top of the display when using your phone.
Messages, phone numbers, and menu options appear in the
middle of the display. Text labels at the bottom corners of the
display show the current soft key functions.A M (menu) indicator
in the bottom center of the display indicates that you can open
the main menu or a feature sub-menu to see more options. For
more information about the soft key and menu key labels, see
“Using the Menu” on page 43.
Some of the phone functions described in this guide must be
performed from the idle display. The term idle display refers to
the standard display that you see when your phone is on and
ready to use, when you are not on a call or using the menu
system.
24
About Your Phone
➋
➊
In Use
➌
Roam
Indicator
➍
Message Waiting
Indicator
Indicator
➎
Voice Message
Waiting Indicator
Signal
Strength
Indicator
➏
➐
Battery
Level
12:00am
➓
➒
Alert Setting
Indicator
Indicator
Digital/Analog
Signal Indicator
➑
Menu Indicator
Clock
➊ Signal Strength Indicator Shows the strength of your
phone’s connection with the network.
Strong
No signal
5
4
3
2
1
j
You cannot send or receive calls when the “no signal” indicator
is displayed.
➋In Use Indicator Appears when a call is in progress.
➌Roam Indicator Appears when your phone uses
another network system outside your home network.
When you leave your home network area, your
phone roams or seeks another network.
25
About Your Phone
➍ Message Waiting Indicator Appears when
your phone receives a text message.
➎Voice Message Waiting Indicator Appears
when you receive a voicemail message.
➏Battery Level Indicator Shows the amount of charge left
in your battery. The more segments visible, the greater the
charge.
High
Empty
E
D
C
B
Recharge your battery as soon as possible when you see the
Low Battery warning message.
Note: When you charge the battery, the battery level indicator
instead shows how much of the charging process is complete.
See “Charging the Battery” on page 20.
➐Clock Shows the current time.
➑Menu Indicator Indicates that you can press M to open
a menu. See “Using the Menu” on page 43.
➒ Digital (F) or Analog (I) Signal Indicator Shows
whether you are receiving a digital or analog signal.
26
About Your Phone
➓Alert Setting Indicator Shows the current selected alert
profile. The default alert setting is a ringer.
Loud ring
Vibrate
Silent
Soft ring
w
y
t
x
u
Ring and vibrate
Changing the Zoom Setting
You can set your phone’s display to show either three lines or
two lines of text plus soft key labels. Three lines of text display
more information, while two lines increase text size.
To change the display view, press M once, then press and
hold M again within two seconds of the first press.
You can also adjust the zoom setting from the menu. See the
“Zoom” option on page 65.
Status Light
The status light tells you when
Status
you have an incoming call or
light
message, or when your phone is
roaming (using a non-home
system). The light changes color
to indicate different states:
Indication
State
alternating red/green
incoming call
flashing green
in service, home system
27
About Your Phone
Indication
State
flashing yellow
roaming, non-home system
flashing red
no service
alternating yellow/green text or voicemail message received
By default, the status light indicator is turned off to extend
battery life. See the “Status Light” option on page 65 to turn on
the status light.
Note: Turning on the status light will substantially reduce your
phone’s standby time (the length of time that your phone’s
battery retains power when the phone is turned on but is not in
use).
Volume Keys
Use the upper and lower
volume keys to adjust your
phone’s earpiece and
ringer volume.
keys
Volume
When
Press
To
During a call
volume keys increase or decrease
earpiece speaker volume
From the idle
display (with
flip opened)
volume keys increase or decrease ringer
volume
28
About Your Phone
You can also use the volume keys to scroll up or down through
menus and lists.
To change keypad volume, see “Customize an Alert Profile” on
page 117.
Smart Key
The smart key gives you
another way to perform
many basic phone
External
display
functions. It’s called the
smart key because it
Smart
key
anticipates the next action
you are likely to perform.
For example, if you highlight an item and press the smart key, the
smart key selects the highlighted item.You can use the smart key
to send and end calls, select menu items, toggle features on and
off, and open your phonebook. The smart key usually performs
the same function as the right soft key (+).
Note:The smart key provides an optional way to do some things
faster. It is never the only way to perform a task.
You can also use the smart key to perform specific functions in
the external display when the flip is closed. See the following
section for details.
External Display
When your phone is on and the flip is closed, the external display
shows the time and date. It also displays messages to notify you
of events (like incoming calls) that need your attention.
29
About Your Phone
Set Phone Alert
To change your phone’s alert in the external display:
Press
To
1
2
3
volume keys
scroll to Alert
smart key
select an alert type
volume keys
return to the idle display
Return an Unanswered Call
When you cannot answer a call, your phone keeps a record of
your unanswered calls and displays the message
X Missed Calls, where X is the total number of missed calls.
When you see the X Missed Calls message in the external
display:
Press
To
1
smart key
see the received calls list
2
volume keys
scroll through the list and select a call
that you want to return
3
smart key
send the call
Note: Because the microphone and earpiece are unavailable
when the phone is closed, you must use a headset or other
hands-free device with this feature.
Battery Use
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
30
About Your Phone
To maximize your battery’s performance:
• Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or battery
chargers.
• New batteries or batteries that have been stored for long
periods of time may require a longer charge time.
• Maintain the battery at or near room temperature when
charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F).Always take your phone with
you when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• Over extended periods of time, batteries gradually wear
down and require longer charging times. This is normal. If
you charge your battery regularly and notice a decrease in
talk time or an increase in charging time, then it is probably
time to purchase a new battery.
• The more you talk on the phone or use phone features (like
sending text messages), the less standby time your battery
has. You can also extend battery life by turning off the
status light. (See the “Status Light” option on page 65.)
The rechargeable batteries that power this product
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
Never dispose of batteries in a fire because they may explode.
31
Sending and Receiving Calls
For basic instructions on how to send a call, end a call, and
receive a call, see pages 22–23 of the “Getting Started” section.
This chapter describes features that help you send and receive
calls with your phone. For information about other call-related
phone functions, see “Recent Calls” on page 69 and “Data
Calls” on page 128.
Redialing a Number
If you hear an ordinary busy signal, the phone number you dialed
is busy.
Press
To
hang up
1
O
N
redial the busy number
2
Using Automatic Redial
If the network is busy, you hear a fast busy signal,
and your phone displays the message Call Failed.
When automatic redial is turned on, your phone
automatically repeats the call attempt over the next
four minutes. When the call goes through, your phone rings or
vibrates one time, displays the message Redial Successful,
and then connects the call.
You must turn on automatic redial to use this feature. See the
“Auto Redial” option on page 65 to turn on automatic redial.
32
Sending and Receiving Calls
When automatic redial is turned off, you can manually activate
the feature to redial a phone number. When you hear a busy
signal and see the Call Failed message:
Press
To
activate automatic redial
N or RETRY (+)
Caller ID
you see who is calling before you answer.
• If the caller’s name is stored in your phonebook, the phone
automatically displays the name. Otherwise, the phone
displays the caller’s phone number.
• If caller ID information is not available, your phone displays
the message Incoming Call.
Talk Secure
When talk secure is activated, your phone always tries to use a
high-security connection to prevent others from intercepting
your calls. To activate the secure connection feature, see
“Activating Talk Secure” on page 139.
Note: If a high-security connection is not available, your phone
uses a standard connection. Your phone displays the message
Line Not Secure when using a standard connection, unless
caller ID or other information already fills the display.
33
Sending and Receiving Calls
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls. When you
cannot answer a call, your phone displays:
• the T (missed call) indicator
• the message X Missed Calls Y Unknown, where X is the
total number of missed calls and Y is the number of missed
calls for which caller ID information is not available
Press
To
1
2
3
VIEW (+)
see the received calls list, with the
most recent call at the top
scroll through the list and select a call
that you want to return
S
send the call
N
Dialing an Emergency Number
Your service provider programs one or more emergency phone
numbers (such as 911) that you can call under any
circumstances.You can dial and call the emergency number even
when your phone or keypad is locked, or when you are prompted
to enter a code or password.
Note: Emergency numbers vary by country. Your phone’s
emergency number(s) may not work in all locations.
34
Sending and Receiving Calls
To call the emergency number at any time:
Press
To
1
keypad keys
911)
call the emergency number
2
N
Entering Numbers in the Notepad
Your phone stores the most recent string of digits entered on the
keypad in a temporary memory location called the notepad.
These digits can be the last phone number that you called, or a
phone number that you simply entered but did not call. These
digits remain in the notepad even when you turn off the phone.
You can use the notepad to store a phone number that you
intend to call later (such as a phone number told to you by the
other party during a call). To retrieve these digits, see “Using the
Notepad” on page 72.
Terminating an Incoming Call
While the phone is ringing or vibrating:
Press
To
cancel the incoming call
O or IGNORE (-)
Depending on your phone settings and the type of
subscription you have with your service provider, the
call may be forwarded to another number, or the
calling party may hear a busy signal.
35
Sending and Receiving Calls
Dialing With Speed Dial
The speed dial feature lets you dial any phonebook entry with a
minimal number of keypresses.
assigned a unique speed dial number. If you know the speed dial
number for the phonebook entry you want to call, you can use
the speed dial feature.
Press
To
1
keypad keys
enter the one-, two-, or three-digit
speed dial number for the entry you
want to dial
2
3
#
submit the number
call the entry
N
To make an entry in the phonebook or view an existing entry’s
speed dial number, see “Storing a Phonebook Entry” on
page 76.
36
Sending and Receiving Calls
You can call phonebook entries 2 through 9 with the push of a
for one second.
It is recommended that you reserve location 1 in the phonebook
for storing your voicemail number. In many cases, your service
provider has already stored your voicemail number in location 1.
If your voicemail number is not accessible by pressing and
holding the 1 key, complete the following steps:
DoThis
To
1
Store your voicemail number in
enable the 1 key
voicemail shortcut
phonebook location number 1
(see “Storing a Phonebook
Entry” on page 76)
2
Complete the instructions for
enable voicemail soft
“StoringYourVoicemail Number” key and menu
on page 93 shortcuts
To store entries in locations 2 through 9 in the phonebook, see
“Storing a Phonebook Entry” on page 76.
37
Sending and Receiving Calls
Dialing a Number In aText Message
If you receive a text message with an embedded
phone number, you can dial the number directly.
Note:You must set up the text message inbox before
you can receive text messages. See “Setting Up the
Text Message Inbox” on page 95.
Find the Feature
M > Messages > Text Msgs
Press
To
scroll to the message with the
number
1
S
2
3
4
M
open the Text Msg Menu
scroll to Call Back
S
SELECT (+)
dial the number in the message
If the message contains more than one phone number, press S
to scroll to a number and then press SELECT (+) to dial.
Additional Dialing Features
In addition to pressing numbers on your keypad, you can insert
numbers or characters and send calls in a variety of ways.
While dialing (with digits visible in the display):
DoThis
To
Press M
> Attach Number
attach a number from the phonebook
or recent call lists to the end of the
digits you entered
38
Sending and Receiving Calls
DoThis
To
Press M
> Send Message
create a text message addressed to
the number entered
Press M and then insert a special character when
scroll to and select making a call that requires you to dial
one of the following: and send additional digits (for
example, to make a calling card call,
or to retrieve messages from an
answering machine):
• Insert Pause
• Pause tells your phone to wait
until the call connects before it
automatically sends the next
digit(s) in a series.
(to insert a p)
• Insert Wait
• Wait tells your phone to wait
until the call connects, and then
to prompt you for confirmation
before it sends the next digit(s).
(to insert a w)
• Insert 'n'
• 'n' tells your phone to prompt you
for a number before dialing the
call. The number you enter is
inserted into the dialing sequence
in place of the n character
(to insert an n)
39
Sending and Receiving Calls
You can also call numbers using these features:
DoThis
To Call
Press and release the voice key a phone number using the
on the right side of your phone voice dial feature
and say the entry’s name (in
two seconds).
See “Recording a Voice
Name For a Phonebook
Entry” on page 78.
Voice
key
Press M > Recent Calls
> Received Calls
or
a missed call or a number
from a call you recently
dialed or received
Dialed Calls
> entry to call
40
Using Features While On a
Call
Using Call Waiting
If you subscribe to call waiting, an alert tone sounds
while you are on a call to indicate that you have
received a second call.
To put the first call on hold and answer the second call:
Press
To
answer the new call
1
N
N
switch back to the first call
2
Making aThree-Way Call
During a call, you can call and connect a third party
so that the three of you can talk together.You cannot
do this if you already have a call on hold.
While you are on a call:
Press
To
1
keypad keys
enter the third person’s number
call the number and connect the new
person
2
N
connect the two calls
3
4
N
O
end the entire call
41
Using Features While On a Call
Additional On-Call Features
While you are on a call, you can perform the following tasks:
DoThis
To
Press MUTE (+) (if available)
mute a call
or
Press M > Mute
Press SPEAKER (+) (if available) activate an attached
speakerphone
(hands-free mode)
or
Press M > Spkrphone On
Press M > My Tel. Number
see your phone number
Press M > Send Tones
send a number to the
network as DTMF tones,
for credit card calling or
password entry
To activate DTMF tones,
see the “DTMF” option
on page 66.
42
Using the Menu
Navigating to a Feature
You can access many of your phone’s features by using these
keys to move through the menu system:
Menu Key
Enter the menu
system, or open
a sub-menu, when
M
appears in the
bottom center of
the display.
Right Soft Key
Perform the
Main Menu
Recent Calls
Phonebook
function shown
in the lower
)
)
Left Soft Key
Perform the
)EXIT)
SELECT
right corner of
the display
(usually SELECT
the highlighted
menu item).
function shown
in the lower left
corner of the
display (usually
EXITor BACK).
Scroll Key
Volume Keys
Move up or
down through
menus and lists.
Move up or
down through
menus and lists.
* and #
Cycle through
and set the
value of the
highlighted
menu item.
End Key
Exit the menu
system without
making changes,
return to the
idle display.
43
Using the Menu
This guide shows you how to navigate to a specific menu feature
as follows:
Find the Feature
M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to see the dialed calls list.
Selecting a Feature Option
Some features require you to select an item from a list:
Press BACK
(-)
to go back to the
previous screen.
Dialed Calls
10) John Smith
9) Mary Smith
Highlighted
item
BACK
M
VIEW
A sub-menu is
available. Press
Press VIEW
(+) to view
details of the highlighted item.
M
to open
STORE
(+) appears if you can
the sub-menu.
store the item in your phonebook.
Select an item by highlighting it. Use one of the following
approaches:
• Press S to scroll up or down to the item you want.
• In a numbered list, press a number key to highlight the
item.
44
Using the Menu
• In an alphabetized list, press a key multiple times to cycle
through the letters on the key and highlight the closest
matching list item.
Entering Feature Information
Features such as the phonebook and datebook require you to
enter information to fill in an entry’s details:
Press
S
to
Entry Details
Name:John Smith
No.:2125551212
scroll down
to additional
items.
Highlighted
item
CANCEL
CHANGE
Press CANCEL
(
-
) to exit
Press CHANGE
(+)
without making changes.
to edit the selected
information.
DONE
enter or edit information. Press
DONE ) to save your changes.
(-) appears when you
(-
• Enter numbers or text with the keypad. (See “Entering Text”
on page 47.)
• When an item has a list of possible values, press * or #
to scroll through and select a value.
• When an item has a list of possible numeric values, press a
number key to set the value.
• If you enter or edit information and then decide that you do
not want to save your changes, press O to exit without
saving.
45
Using the Menu
The message center lets you compose and send text messages.
(See “Entering Text” on page 47.) A flashing cursor shows you
where the text will appear:
Flashing
cursor
Press
BROWSE
(+)
indicates
insertion
point.
to view and
insert a name,
number, or
message from
previously
stored
information.
Msg:
M
CANCEL
BROWSE
Press CANCEL
(
-
)
Press
to open the
sub-menu.
M
to exit without
making changes.
When you enter text, the flashing cursor changes to a block
cursor, and the soft key functions change:
Block
cursor
Press OK
(+)
indicates
current
Msg:
T
to accept and
store the text.
highlighted
character.
M
DELETE
OK
Press DELETE
(-) to
After two seconds, the block
cursor reverts to a flashing cursor
and moves to the next position.
delete the character to the
left of the insertion point.
46
EnteringText
Various text entry methods make it easy for you to enter names,
numbers, email addresses, and text messages on your phone.
You can enter all characters (letters, numbers, and symbols)
using the standard tap method. Other text modes let you easily
enter numbers and symbols, or insert text already stored on your
phone. Finally, a predictive text mode lets you enter text
messages with a minimum of keypresses.
Choosing aText Mode
To activate a text mode, press M from any text entry screen
and select the text mode from the Entry Method menu:
iTAP
Let the phone predict each word as you enter it,
then choose the word from a list (see “Predictive
Text Entry with iTAP™ Software” on page 52).
Tap Method Enter characters one at a time by pressing the
key for the letter, number, or symbol (see “Tap
Method” on page 48).This is the standard mode
for entering text on your phone.
Numeric
Symbol
Enter only the number that appears on each key.
Enter symbols only (see “Symbol Mode” on
page 51).
Browse
Browse through your phonebook and recent
calls lists to select a name or number to enter.
Note: The text mode you select remains active until you change
it by selecting another mode.
47
Entering Text
Tap Method
Tap method is the default standard mode for entering text on
your phone.
To activate tap method from any text entry screen, press M
and select the Tap Method menu option.
To enter text using the tap method:
DoThis
To
1
Press a number
key one or more
times
cycle through the characters
associated with the key and select
the character you want (see the
“Character Chart” on page 50).
2
3
Continue to press enter the rest of the characters in the
number keys
text message
Press OK (+)
accept and store the text when you
are finished
48
Entering Text
GeneralText Entry Rules
Use the keypad to enter letters, numbers, symbols, and other
characters with the tap method. Press the same key repeatedly
to cycle through available characters (see the “Character Chart”
on page 50):
Press a number
key to enter text
at flashing cursor
location.
Move flashing
cursor up or
down one line
in text message,
or change
Msg:
Press a number
key as many times
as necessary to
enter the desired
character.
CANCEL)
)
BROWSE
character in
block cursor
to uppercase
or lowercase.
Move flashing
cursor to the
left or right in
text message.
Press and hold
a number key to
switch between
tap method and
numeric text
entry mode.
49
Entering Text
• If you do not press a key for two seconds, the character in
the block cursor is accepted, and the cursor moves to the
next position.
• The first character of every sentence is capitalized unless
you manually change it. (Press S down to force the
character to lowercase while it is highlighted by the block
cursor.)
Character Chart
Use this chart as a guide for entering spaces, numbers, letters,
symbols, and other characters with the tap method.
1
space . 1 ? ! , @ _ & : ; " - ( ) '
¿ ¡ % £ $ ¥
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à ã α β ç
d e f 3 δ é è ê φ
g h i 4 í γ
j k l 5 λ
m n o 6 ñ ö ø ó ò ô õ ω
p q r s 7 π β σ
t u v 8 θ ü ú ù
w x y z 9 ξ ψ
+ - 0 x * / \ [ ] = > < # §
50
Entering Text
Symbol Mode
Your phone provides an alternate way to find and enter symbol
characters in a text message. You can view and select from a
variety of available symbols.
To activate symbol mode from any text entry screen, press M
and select the Symbol menu option.
To enter a symbol in symbol mode:
DoThis
To
1
Press a number
key one time
display its symbol options (see the
“Symbol Chart” on page 52)
The symbols associated with the key
you pressed are shown at the bottom
of the display. If necessary, press
other keypad keys to find the symbol
you want.
2
3
Press * or # highlight the symbol you want
or
Press the number
key multiple times
Press
SELECT (+)
add the highlighted symbol to the
text area at the top of the display
51
Entering Text
Symbol Chart
Use this chart as a guide for entering symbols in symbol mode.
1
space . ? ! , @ _
& : ; " - ( ) ' ¿
¡ % £ $ ¥
2
3
4
5
6
7
8
9
0
@ _ \
/ : ;
" & '
( ) [ ] { }
¿ ¡ ~
< > =
$ £ ¥
# % *
+ - x * / =
> < # §
PredictiveText Entry with iTAP™
Software
iTAP™ software provides a predictive text entry method that lets
you enter the letters of a word using only one keypress per letter.
You must activate iTAP software prior to entering letters.You can
do this from any text entry screen by pressing M to open the
Entry Method menu and selecting the iTAP menu option.
52
Entering Text
EnterWords
To enter a word with iTAP software:
DoThis
To
1
Press a number
key one time
enter the first letter of the word
The letters associated with the key
you pressed are shown at the bottom
of the display.
2
Press number keys enter the rest of the word
(one per letter)
Alternative words and letter
combinations are shown at the
bottom of the display based on the
keys you press. These word choices
are updated with each keypress.
3
4
When you have
entered all the
letters of the
word, press
locate and highlight the word you
want
* or #
Press
SELECT (+)
add the highlighted word to the text
area at the top of the display
A space is automatically inserted
after the word.
53
Entering Text
For example, to spell the word “act,” press 2 2 8. The
display shows:
Flashing
cursor
indicates
insertion
point.
Press
*
and
#
to scroll and see
additional word
choices.
Cat Act Bat Abu
}
DELETE SELECT
Press DELETE
(
-
to clear the last letter
entered.
)
Press SELECT
(+) to
insert the highlighted word
at the insertion point.
Enter NovelWords
You may enter a word that is not in the iTAP software dictionary.
If you enter all the letters of a word but the word is not
displayed:
DoThis
To
1
Press DELETE (-)
one or more times
delete one or more letters until
you see a letter combination
that matches the start of the
word
2
3
Press * or #
highlight the letter or letter
combination
Press SELECT (+),
then press *
shift the text entry cursor to the
left and “lock” the selected
portion of the word
54
Entering Text
DoThis
To
4
Continue entering
letters and highlighting
letter combinations
spell the word
Punctuation
The iTAP software automatically adds a space after each word.
When you enter punctuation, this space is removed. To enter
punctuation with iTAP software:
Press
To
1 or 0
enter punctuation or other characters
as shown in the “Character Chart”
on page 50
Capitalization
The first word of a sentence is automatically capitalized, with
following words in lowercase. To set or adjust character
capitalization with iTAP software:
Press
S
To
change the words to initial character
capitalized, all uppercase characters,
or all lowercase characters
55
Entering Text
Enter Numbers
To enter a number with iTAP software:
DoThis
To
1
Enter the first digit put the iTAP software in number
and then highlight entry mode
it
2
3
Press number keys add digits to the number
Press
enter the number at the insertion
point
SELECT (+)
Delete Letters andWords
Place the cursor to the right of the text that you want to delete,
and then do the following:
DoThis
To
Press DELETE (-)
delete one letter at a time
Continue to hold
delete the entire message
DELETE (-)
56
Menu Feature Descriptions
This chapter describes all of your phone’s features in order of the
menu map shown on pages 3–4. Some descriptions also include
page numbers where you can find more detailed information.
If you would like to learn more about a specific feature, a
of the reference guide or another copy of this user guide, see the
Motorola Web site at:
http://motorola.com/consumer/manuals(United States)
or contact the Motorola Customer Call Center at
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).
Main Menu
RECENT CALLS
Received Calls
M > Recent Calls
> Received Calls
View a list of recently received calls. See “Viewing the
Received Calls or Dialed Calls List” on page 69.
Dialed Calls
M > Recent Calls
> Dialed Calls
View a list of recently dialed calls. See “Viewing the
Received Calls or Dialed Calls List” on page 69.
57
Menu Feature Descriptions
Notepad
M > Recent Calls
> Notepad
Call or store the last number entered on the keypad. See
“Entering Numbers in the Notepad” on page 35 and
“Using the Notepad” on page 72.
CallTimes
M > Recent Calls
> Call Times
View call timers that track time spent on your last call,
dialed calls, received calls, all calls since reset, and all calls
total. See “Viewing and Resetting Call Timers” on page 73.
PHONEBOOK
M > Phonebook
Store names and numbers as entries in your phonebook,
then call numbers by selecting them from the phonebook
list. See “Phonebook” on page 75.
DATEBOOK
M > Datebook
Use the datebook calendar to schedule and review your
appointments. See “Datebook” on page 84.
QUICK DIAL
M > Quick Dial
Dial pre-programmed numbers. Your service
provider may program your phone with one or
more quick dial numbers, such as the customer
service number. You can call them by selecting them from
the quick dial list.
Note: Your service provider may use a different name for
this feature.
58
Menu Feature Descriptions
RADIO
M > Radio
Listen to FM radio stations with the optional
Motorola Original™ FM Stereo Radio Headset
accessory. This menu feature is displayed only
when the FM Stereo Radio Headset is plugged into the
accessory connector port on your phone. See “Radio” on
page 90.
MESSAGES
M > Messages
Adjust message settings, view and manage the
various types of messages your phone can receive
and/or send:
Voicemail
Listen to your recorded voice
messages. See “Messages—
Voicemail” on page 93.
Text Msgs
Send and receive text messages. See
“Messages—Text” on page 95.
Browser Alerts Read alert messages received by your
micro-browser.
Quick Notes
Select and send pre-written messages
from the quick notes list. See “Sending
a Quick Note Text Message” on
page 102.
Outbox
Drafts
View all outgoing text messages,
delivered and undelivered.
Store and edit text messages that you
have written but not sent.
59
Menu Feature Descriptions
SHORTCUTS
M > Shortcuts
“Shortcuts” on page 104.
VOICE NOTES
M > Voice Notes
Use the voice key to record messages and phone calls. See
“Voice Notes” on page 108.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of
conversations.
BROWSER
M > Browser
Access Web pages and run Web-based
applications. The micro-browser delivers WAP
(Wireless Application Protocol) pages from your
service provider directly to your phone. See
“Micro-Browser” on page 114.
Settings Menu
RING/VIBRATE
Alert
M > Settings
> Ring/Vibrate
> Alert
Select a ring or vibration alert profile for incoming calls and
messages. See “Ring/Vibrate” on page 116.
60
Menu Feature Descriptions
Alert Detail
M > Settings
> Ring/Vibrate
> Alert Detail
Change details about the current alert profile. Alert
represents the name of the alert profile. See
“Ring/Vibrate” on page 116.
MyTones
M > Settings
> Ring/Vibrate
> My Tones
Create custom alert tones for your phone. See “Use the My
Tones Feature” on page 118.
PHONE STATUS
MyTel. Number
M > Settings
> Phone Status
> My Tel. Number
View, enter, and edit information about your name and
phone number.
Battery Meter
M > Settings
> Phone Status
> Battery Meter
View a detailed battery charge meter.
Other Information
M > Settings
> Phone Status
> Other Information
View your phone’s feature specifications (if available from
the service provider).
61
Menu Feature Descriptions
CONNECTION
Connect your phone to a computer or hand-held
device to send and receive data calls on the
connected device. See “Data Calls” on page 128.
Incoming Call
M > Settings
> Connection
> Incoming Call
Specify the format for the next incoming call.You can select
Data In Only or Normal. See “Receiving a Data Call” on
page 131.
IN-CALL SETUP
Set the features that are active during a call, such as the
in-call timer and call answering options.
In-CallTimer
M > Settings
> In-Call Setup
> In-Call Timer
Adjust call timer Display and Beep settings. You can set
your timer to beep at a selected interval during your calls.
(60 seconds is the default.) You can also turn on or off a
display timer during calls as follows:
Time
Display the elapsed time for the
current call.
Off
No in-call timer display.
62
Answer Options
M > Settings
> In-Call Setup
Turn call answering options on or off:
Multi-Key Answer by pressing any key.
Open to Answer Answer by opening the flip.
SECURITY
Phone Lock
M > Settings > Security
> Phone Lock
Lock and unlock your phone. See “Locking and Unlocking
Your Phone” on page 136.
Lock Keypad
M > Settings > Security
> Lock Keypad
View instructions on how to lock and unlock your keypad.
See “Locking and Unlocking Your Keypad” on page 137.
Lock Application
M > Settings > Security
> Lock Application
Lock and unlock specific phone applications (such as
phonebook or datebook). When an application is locked,
users must enter the unlock code to use the application.
Talk Secure
M > Settings > Security
> Talk Secure
Activate a secure connection to prevent others from
intercepting your calls. See “Talk Secure” on page 33 and
“Activating Talk Secure” on page 139.
63
Menu Feature Descriptions
Restrict Calls
M > Settings > Security
> Restrict Calls
Restrict incoming and outgoing calls. See “Restricting
Calls” on page 138.
New Passwords
M > Settings > Security
> New Passwords
Change your unlock code (originally set to 1234) or your
security code (originally set to 000000). See “Assigning a
New Code or Password” on page 134.
OTHER SETTINGS
Personalize
M > Settings
> Other Settings
> Personalize
Set several personal phone options:
Main Menu
Change the order of the main menu.
See “Reordering Menu Items” on
page 124.
Keys
Change the functions of the soft keys
and smart key in the idle display. See
“Customizing a Soft Key Function” on
page 124.
Greeting
Change the text displayed
when you turn on your
phone.
Quick Dial
Change quick dial number(s).
64
Menu Feature Descriptions
Initial Setup
M > Settings
> Other Settings
> Initial Setup
Set many basic phone options:
Time and Date
Auto PIN Dial
Set the phone’s time and date.
Some networks require an
authenticating PIN to allow
outgoing calls. Use this
feature to automatically dial
your PIN.
Auto Redial
Use this option to turn on or
turn off the automatic redial
feature. When you turn on
automatic redial, your
phone automatically redials calls that
fail due to busy network conditions.
See “Using Automatic Redial” on
page 32.
Backlight
Set the amount of time that the
display backlight remains on, or turn
off the backlight to conserve battery
power.
Status Light
Zoom
Turn the status light off (to conserve
battery power) and on.
Switch between three lines
(Zoom Out) and two lines (Zoom In) of
display text.
65
Menu Feature Descriptions
Scroll
Force the cursor to stop or wrap
around when it reaches the top or
bottom of a list in the display.
Animation
Turn animation off (to conserve battery
power) or on. Animation makes your
phone’s menus move smoothly as you
scroll up and down.
Language
Set the language for phone menus.
Battery Save
Adjust the phone’s power usage
characteristics to conserve power.
Contrast
Setting
Adjust the contrast setting for your
display.
DTMF
Your phone can send a number to the
network as dual tone multi-frequency
(DTMF) tones. DTMF tones are used to
communicate with automated systems
that require you to enter a number
such as a code, password, or credit
card number. Use this option to set
DTMF tones on or off.
Master Reset
Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer.
66
Menu Feature Descriptions
Master Clear
Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer,
and clear all user settings and entries.
Note: This option erases all
user-entered information stored in
your phone’s memory, including
phonebook and datebook entries.
Once you erase the information, it
cannot be recovered.
Network
M > Settings
> Other Settings
> Network
View and adjust your phone’s network settings.
Your service provider registers your phone to a network.You
can view information about the current network, change
how your phone searches for a network, and activate alerts
that indicate when a call is dropped or network registration
changes.
67
Menu Feature Descriptions
Car Settings
M > Settings
> Car Settings
Adjust hands-free car kit settings.
You can set your phone to route calls directly to the car kit
when it detects a connection, and automatically answer
calls after two rings. See “Hands-Free Use” on page 125.
Note:The use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the
laws and regulations on the use of these products.
Headset
M > Settings
> Other Settings
> Headset
Set your phone to automatically answer calls after
two rings when connected to a headset. See “Hands-Free
Use” on page 125.
68
Recent Calls
You can use the recent calls menu to view received calls or dialed
calls, retrieve the last number stored in the notepad, and view or
reset call times.
Viewing the Received Calls or Dialed
Calls List
Your phone keeps lists of the numbers from calls you recently
received and dialed, even if the calls did not connect. The lists
are sorted from newest to oldest entries. The oldest entries are
deleted as new ones are added. Each entry tells you the person’s
number (or name, if available) and whether the call connected or
not. You can call, store, or delete the numbers on these lists.
Shortcut: Press N to go directly to the dialed calls list from the
idle display.
To open the recent calls menu:
Find the Feature
M > Recent Calls
Press
To
scroll to Received Calls or
Dialed Calls
1
2
3
S
SELECT (+)
select Received Calls or
Dialed Calls
scroll to an entry you want to call,
store, or delete
S
Note: < means the call connected.
69
Recent Calls
Press
To
call the entry’s number
4
N
Tip: Press and hold N for two
seconds to send the entry number as
DTMF tones. To activate DTMF tones,
see the “DTMF” option on page 66.
or
+
view the entry’s details if View
appears above the + key, or store
the entry’s details in the phonebook if
Store appears above the + key
or
M
open the Last Calls Menu to
perform other procedures as
described in the following list
The Last Calls Menu includes the following options:
Option
Description
Store
Create a phonebook entry with the
selected number in the No. field. (This
option is not available if STORE appears
above the + key, or if the number is
already stored as a phonebook entry.)
Delete
Delete the entry. (This option is not
available if DELETE appears above the
- key.)
Delete All
Delete all entries in the current list.
70
Recent Calls
Option
Description
Send Message
Create a new text message, with the
selected number in the To field. See
“Sending a Text Message” on page 99.
Add Digits
Add digits to the end of the selected
number.
Attach Number Attach another number from the
phonebook or recent calls list to the end of
the selected number.
Send Tones
Send the selected number to the network
as DTMF tones, for credit card calling or
password entry. (This option is available
only during an active call.)
To activate DTMF tones, see the “DTMF”
option on page 66.
71
Recent Calls
Using the Notepad
Your phone uses a notepad to store the most recent string of
digits entered—either for a phone number that you called or for
a number that you entered but did not call.
To call the number, create a phonebook entry or perform other
operations with the number stored in the notepad:
Find the Feature
M > Recent Calls > Notepad
Press
To
N
call the number
or
M
open the Dialing Menu (to attach a
number or insert a special character).
See “Additional Dialing Features” on
page 38.
or
STORE (+)
create a new phonebook entry, with
the notepad number copied into the
No. field. See “Storing a Phonebook
Entry” on page 76.
72
Recent Calls
Viewing and Resetting CallTimers
Your phone tracks and records call times. Use the recent calls
menu to view and reset a call timer.
Network connection time is the elapsed time from the moment
you connect to your service provider's network to the moment
you end the call by pressing O. This time includes busy signals
and ringing.
The amount of network connection time you track on your
resettable timer may not equal the amount of time for
which you are billed by your service provider. For billing
information, please contact your service provider directly.
You can view the approximate network connection time elapsed
during the following calls:
Timer
Description
Last Call
Time spent on the last call dialed or
received. You cannot reset this timer.
Dialed Calls
Total time spent on dialed calls since the
last time you reset this timer.
Received Calls Total time spent on calls received since the
last time you reset this timer.
All Calls
Lifetime
Total time spent on dialed and received
calls since the last time you reset this
timer.
Total time spent on all calls on this phone.
You cannot reset this timer.
73
Phonebook
You can store a list of names and phone numbers or email
addresses in your phone’s electronic phonebook. You can view
these entries and call them directly from your phone.
For email addresses, you can send a text message
directly from your phone.
To see the list of names stored in your phonebook,
press M > Phonebook from the idle display.
Scroll to a name and press VIEW (+) to view details of the
phonebook entry as shown in the following display.
Fields in a Phonebook Entry Form
Voice Name indicator
indicates a recorded voice name
Entry’s Name
Type indicator
identifies
Entry’s phone
number or
number type:
email address
$*Carlo Emrys
2154337215
$
U
S
h
Z
p
[
Work
Home
Main
Mobile
Fax
Entry’s speed
dial number
Speed No.15
M
BACK
EDIT
Pager
Email
Return
to list
Press
M
Edit
entry
to open the
Phonebook
Menu
75
Phonebook
Storing a Phonebook Entry
A phone number or email address is required for a phonebook
entry. All other information is optional.
Shortcut: Enter a phone number in the idle display, then press
STORE (+) to create a phonebook entry with the number in
the No. field. Go directly to step 3 in the following procedure to
enter additional information and store the entry.
Enter Information
Find the Feature
M > Phonebook
M > New
Press
To
scroll to Phone Number or
Email Address
1
S
2
3
4
SELECT (+)
CHANGE (+)
keypad keys
select the type of entry
select Name
enter a name for the phonebook
entry (see “Entering Text” on
page 47)
5
6
7
OK (+)
store the name
CHANGE (+)
keypad keys
select No. or Email
enter the phone number or email
address
8
OK (+)
store the phone number or email
address
76
Phonebook
Press
To
9
CHANGE (+)
select Type
Note: This option is not available for
email entries. Your phone
automatically applies an [ (email)
type indicator when you enter an
email address.
scroll to the type of phone number
select the number type
10
S
11 SELECT (+)
12 RECORD (+)
or
record a voice name for the entry, if
desired
See “Recording a Voice Name For a
Phonebook Entry” on page 78.
Go to step 13 if
you do not want
to record a voice
name for the
entry
scroll to Speed No., the number to
13
S
speed dial the entry
The next available speed dial number
is assigned to a new phonebook
number by default.
14 CHANGE (+)
select Speed No. if you want to
change it
15 keypad keys
enter a different speed number, if
desired
77
Phonebook
Press
To
16 OK (+)
save the modified speed number
If your chosen speed number is
already assigned to another entry,
you are asked if you want to replace
that entry.
17 SELECT (+)
select MORE if you want to create
another entry with the same Name
Note: You must enter a name and
number to use this option.
Complete Phonebook Entry
When you are finished entering information for a phonebook
entry:
Press
To
DONE (-)
store the entry and return to the
phonebook list
Recording a Voice Name For a
Phonebook Entry
You can record a voice name when you create a new phonebook
entry, or when you edit a previously stored phonebook entry.This
lets you use voice dial to call the number without dialing (see
“Voice Dial” on page 81).
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
78
Phonebook
speak directly into the phone’s microphone in a normal tone of
voice.
Find the Feature
M > Phonebook
DoThis
To
scroll to the entry that needs a
voice name
1
Press S
2
3
4
5
Press VIEW (+)
Press EDIT (+)
Press S
display the entry’s detailed view
edit the phonebook entry
scroll to Voice Name
Press RECORD (+)
begin the recording process
The phone displays Press Voice
Key then say name.
6
Press and release the
voice key on the right
side of your phone and
say the entry’s name (in
two seconds)
record the voice name
The phone displays Press Voice
Key then REPEAT name.
7
8
Press the voice key and confirm the voice name
repeat the name
The phone displays Trained:
Voice Name.
Press DONE (-)
store the voice name
79
Phonebook
Dialing a Phonebook Entry
You can use the phonebook list, voice dial, speed dial, or
one-touch dial to call a number (or send a text message to an
email address) stored in your phonebook. To use speed dial, see
“Dialing With Speed Dial” on page 36. To use one-touch dial,
see “Dialing With One-Touch Dial” on page 37.
Phonebook List
To call a number or send email to an entry in the phonebook list:
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to call
1
S
send the call (for a phone number)
2
N
or
open a new message form with the
entry’s address in the To field (for an
email address)
80
Phonebook
Voice Dial
To call a number or send an email using voice dial:
DoThis
Result
Press and release the
voice key on the right
side of your phone and
Your phone goes to the entry in
the phonebook list, repeats the
voice name, waits two seconds,
say the entry’s name (in then automatically dials the call
two seconds).
new message form (for an email
address).
Editing a Phonebook Entry
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to edit
1
2
3
S
VIEW (+)
EDIT (+)
display the entry’s detailed view
edit the phonebook entry
Edit a phonebook entry by following the procedures described in
“Storing a Phonebook Entry” on page 76.
81
Phonebook
Deleting a Phonebook Entry
To delete a phonebook entry:
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to delete
1
2
3
4
5
S
M
open the Phonebook Menu
scroll to Delete
S
SELECT (+)
YES (-)
select Delete
confirm the deletion
Checking Phonebook Capacity
You can check phonebook capacity to see how much memory
space is left for storing phonebook entries on your phone. Your
phone displays a memory meter that shows how much memory
space remains to store phonebook and datebook entries.
Find the Feature
M > Phonebook
Press
To
1
2
3
M
open the Phonebook Menu
scroll to Ph Book Capacity
S
SELECT (+)
select Ph Book Capacity
Your phone displays the phone
memory meter.
82
Phonebook
Synchronizing withTrueSync Software
You can synchronize phonebook entries between your
phone and computer or hand-held device with Starfish
®
TrueSync software, a Motorola accessory product. See
the TrueSync user guide for more information.
Note: TrueSync software is designed to synchronize with basic
features of many popular Personal Information Management
(PIM) software and hardware products.
Setting Up the Phonebook
You can set up your phone to sort your phonebook list by speed
dial number (the standard), name, email address, or voice dial.
Tip: The voice dial sort is identical to the name sort, except that
the entries with voice name tags appear first.
Find the Feature
M > Phonebook
Press
To
1
2
3
4
5
6
7
M
open the Phonebook Menu
scroll to Setup
S
SELECT (+)
S
select Setup
scroll to Sort by
select Sort by
CHANGE (+)
S
scroll to the entry you want
select the entry you want
SELECT (+)
83
Datebook
The datebook is a calendar that lets you schedule and organize
events such as appointments and meetings. You can review your
schedule of events for the week or by the day, and have the
datebook play a reminder alarm for specific events.
Note:You must set the correct time and date in order to use the
datebook. Use the Time and Date option (see page 65) to set
the time and date.
To schedule or review events in the datebook:
Find the Feature
M > Datebook
Week View
When you open the datebook, your phone displays a calendar
for the week. Lines or filled boxes under each day indicate that
events have been scheduled.
Untimed
event
Days of week
(press or
to select)
*
#
{ 15 NOV-21 NOV
}
S M T W T F S
12 hour
window
One-hour event
Exit the
datebook
Go to
selected day
M
EXIT
VIEW
Full day (12-hour)
event scheduled
Press
M
the Datebook Menu
to open
84
Datebook
Day View
Select a day in the week view and press VIEW (+) to see the
day’s events. You can store, edit, view, copy, and delete any
event from the day view.
Untimed
event
Day of week
Alarm
{ THU 19-NOV
¥ Joe's B-day
}
Down scroll
arrow
9:00 A Marie,...
Event
M
BACK
VIEW
Return to
previous screen
Show event
details
Press
M
the Datebook Menu
to open
Event View
Select an event in the day view and press VIEW (+) to open
the detailed event view. You can edit, copy, and delete events
from the event view.
Alarm
Day and time
Event details
Edit event
A THU 9:00am
Marie, mtg about
new product
Down scroll
arrow
Return to
previous screen
M
BACK
EDIT
Press
M
the Datebook Menu
to open
85
Datebook
Storing a New Event
A title is required for a datebook event. All other information is
optional.
Find the Feature
M > Datebook > day
M > New
See “Selecting a Feature Option” on page 44 for instructions on
scrolling to and selecting options.
Press
To
1
CHANGE (+)
select Title
2
keypad keys
enter a title for the event (see
“Entering Text” on page 47)
3
4
OK (+)
store the event title
scroll to other fields and enter
information as necessary
S
Other fields let you enter start time,
duration, date, repeating events, and
reminder alarm.
5
DONE (-)
store the new event and return to the
day view
Changing Event Information
To change information about an existing event:
Find the Feature
M > Datebook
86
Datebook
Press
To
1
2
3
* or #
scroll to the scheduled event day
VIEW (+)
display the day view
scroll to the event you want to
change
S
4
5
6
VIEW (+)
EDIT (+)
S
display the event view
edit the event
scroll to the detail you want to
change
7
8
9
CHANGE (+)
keypad keys
edit the information
enter the new information
DONE (-)
store the information and return to
the day view
87
Datebook
Copying an Event
To copy information from a current event to a new event:
Find the Feature
M > Datebook
Press
To
1
2
3
4
5
6
7
* or #
VIEW (+)
S
scroll to the scheduled event day
display the day view
scroll to the event to copy
open the Datebook Menu
scroll to Copy
M
S
SELECT (+)
YES (-)
copy the event
confirm the copy
Your phone assumes that you want to
change the date, and displays the
Date field.
8
9
keypad keys
enter the date information
move to the month, day, and year
save the copy of the event
return to the day view
} (+)
10 DONE (-)
11 DONE (-)
88
Datebook
Deleting an Event
Find the Feature
M > Datebook
Press
To
1
2
3
4
5
6
* or #
VIEW (+)
S
scroll to the scheduled event day
display the day view
scroll to the event to delete
open the Datebook Menu
scroll to Delete
M
S
SELECT (+)
select Delete
For non-repeating events, go to
step 7. For repeating events, the
phone displays a delete event
menu:
a
b
S
scroll to This Event Only or
Repeat Events
select the event(s) to delete
confirm the deletion
SELECT (+)
7
YES (-)
The phone briefly displays a
Deleted:message and returns you
to the day view.
89
Radio
You can use your phone to tune, store presets, and
listen to FM radio stations when the optional Motorola
Original™ FM Stereo Radio Headset accessory is
plugged into the phone’s accessory connector port.
Turning the Radio On and Off
Press
To
Radio (+)
turn the radio on and off
Alternatively, you can use the following procedure:
Press
To
1
2
3
M
open the menu
scroll to Radio
S
On (+) or Off (+) turn the radio on or off
Note:The Radio (+) soft key option and Radio menu feature
are displayed only when the FM Stereo Radio Headset is plugged
into the accessory connector port.
Tuning a Station
DoThis
To
Press S
scroll up or down to the next frequency
or
Press and hold S
scroll up or down to the next available
stereo station
90
Radio
Storing a Preset
To store a station to a preset that you can recall later:
DoThis
To
Press and hold a number
key (1 to 9)
assign its preset number to the
tuned station
Selecting a Preset
To select a preset radio station:
Press
To
a number key (1 to 9) tune the station stored at that
preset location
Sending and Receiving Calls With the
Radio On
Your phone interrupts the radio signal and rings or vibrates as
usual to notify you of an incoming call, message, or other event.
When you receive a call:
DoThis
To
Press IGNORE (-)
ignore the call
Press ANSWER (+)
answer the call
or
Note: You can use the FM
Stereo Radio Headset
microphone to converse with
the other party during a call
Press the button on the
FM Stereo Radio Headset
microphone
91
Radio
To end the call and resume the FM broadcast:
DoThis
To
end the call
Press O
or
Press and hold the button
on the FM Stereo Radio
Headset microphone
Turn the radio off before dialing outgoing calls from the phone
keypad. You do not have to turn off the FM radio feature to dial
emergency numbers, or numbers selected from your phonebook
or other lists.
Tip: To dial a recently called number, press N or the button on
the FM Stereo Radio Headset microphone to go to the dialed
calls list. For more information, see “Recent Calls” on page 69.
92
Messages—Voicemail
You can listen to your voicemail messages by calling
your network voicemail phone number. Voicemail
messages are stored on the network—not on your
phone. Contact your service provider for more details.
StoringYour Voicemail Number
Store your voicemail number in your phone to make it faster and
easier to use voicemail. Your voicemail number is provided by
your service provider.
Find the Feature
M > Messages
M > VoiceMail Setup
Press
To
1
keypad keys
enter the phone number for your
voicemail
2
OK (+)
store the number
Receiving a New Voicemail Message
When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator and a New VoiceMail
notification. (Some networks only indicate when you have
messages, whether they are new or not.) If reminders are turned
on, your phone sends a reminder every five minutes until you
close the new message notification, listen to the message, or
turn off your phone. (See “Reminders” on page 123.)
93
Messages—Voicemail
From the new message notification:
DoThis
To
Press CALL (+)
call your voicemail phone number
and listen to the message
Listening to a Voicemail Message
To listen to your voicemail messages at any time:
Find the Feature
M > Messages > VoiceMail
Your phone calls the voicemail phone number you stored. If you
do not have a voicemail number stored, the phone guides you
through storing a number.
94
Messages—Text
Text messages are brief messages that you can send
and receive (such as Where are we meeting?).
Received messages appear on your phone display or
in your text message inbox.
Quick notes are pre-written text messages that you can
customize and send quickly.
You must set up the text message inbox before you can send and
receive these messages. The total number of messages the inbox
can hold depends on the length of the messages, and the
number of other messages and drafts stored on your phone.
Note: Your service provider may have already programmed the
text message inbox settings for you.
Setting Up theText Message Inbox
Find the Feature
M > Messages
M > Text Msg Setup
Press
To
1
CHANGE (+)
change the Srvce Center No.
which is provided by your service
provider
2
keypad keys
enter the phone number for the
service center that handles your
outgoing messages
3
4
OK (+)
store your service center number
CHANGE (+)
change the Expire After period
95
Messages—Text
Press
To
5
keypad keys
enter the expiration period—the
number of days your network tries to
send unreceived messages
6
7
8
OK (+)
CHANGE (+)
S
store the expiration period
change the Cleanup setting
scroll to the number of days that
messages should stay in your inbox,
or the number of messages that
should be kept in your inbox
9
SELECT (+)
select the cleanup setting
Otherwise, go directly to step 14 to
complete the procedure.
scroll to the number of days or
messages
10
S
move to the type identifier
11 } (+)
12
scroll to days or msgs
S
13 DONE (-)
store the custom cleanup period
save the text message inbox settings
14 DONE (-)
Receiving aText Message
Note: You must set up the text message inbox before you can
receive text messages. See “Setting Up the Text Message Inbox”
on page 95.
96
Messages—Text
When you receive a new message, your phone displays the X
(message waiting) indicator and a New Message notification,
and gives an alert. If reminders are turned on, your phone sends
a reminder every five minutes until you close the new message
notification, read the message, or turn off your phone. (See
“Reminders” on page 123.)
From the new message notification:
Press
To
READ (+)
open the message (or your text
message inbox if there are multiple
messages)
As memory space for storing messages gets close to full, the X
(message waiting) indicator flashes and your phone displays
Memory is Low! when you receive a new message. When no
more messages can be stored, your phone displays Memory is
Full! and the network temporarily holds your new messages.
Reading, Locking, or Deleting aText
Message
You can open your text message inbox to read, lock, or delete
messages at any time.
Messages in the text message inbox are sorted from newest to
oldest. The oldest messages are deleted automatically as
specified by the inbox cleanup setting (see “Setting Up the Text
Message Inbox” on page 95). If you want to save a message,
97
Messages—Text
you should lock it to prevent it from being deleted during
cleanup.
Find the Feature
M > Messages > Text Msgs
Press
To
scroll to the message you want
(d = unread and urgent,
n = read, f = read and locked)
1
S
2
3
READ (+)
open the message
SAVE (-)
close the message without changes
or
DELETE (+)
delete the message
or
M
open the Text Msg Menu to perform
other procedures as described in the
following list
The Text Msg Menu includes the following options:
Option
Description
Call Back
Call the number in the message header or
the message text.
Reply
Open a new text message, with the
message’s Reply To number or email
address in the To field.
Forward
Open a copy of the text message, with an
empty To field.
98
Messages—Text
Option
Description
Lock/Unlock
Lock or unlock the message.
Store Number
Open a new phonebook entry with the
message’s embedded number in the No.
field.
Delete
Delete the message or all inbox messages.
or
Press Yes (-) to confirm the deletion.
Delete All
Store Address
Open a new phonebook entry with the
message’s embedded email address in the
Email field (if more than one address is
embedded, you can select one from a list).
New
Open a new text message.
Open the inbox setup menu.
Setup
Sending aText Message
You can create and send a text message to one or more
recipients.The text message feature lets you manually enter each
recipient’s phone number or email address, or select one or more
numbers/addresses from the phonebook or recent calls lists.
Note: When you manually enter phone numbers and/or email
addresses in the To field, you must insert a space between each
phone number/address. Press and hold 1 to insert a space as
needed.
Find the Feature
M > Messages
M > New
99
Messages—Text
Press
To
1
CHANGE (+)
select To
2
keypad keys
enter one or more phone numbers
and/or email addresses where you
want to send the message
Tip: Remember to press and hold
1 to add a space between each
phone number/address that you enter
manually.
or
BROWSE (+)
select one or more phone numbers
and/or email addresses from the
phonebook or recent call lists
3
OK (+)
store the number(s) and/or email
address(es)
4
5
CHANGE (+)
select Msg
keypad keys
enter the text message (see “Entering
Text” on page 47)
Note: Message length is limited.
When 40 or fewer characters remain,
a two-digit counter at the top of the
display shows how many are left.
6
7
8
9
OK (+)
CHANGE (+)
S
store the text message
select Priority
scroll to the priority you want
set the priority
SELECT (+)
10 CHANGE (+)
select Call
100
Messages—Text
Press
To
11 keypad keys
enter the number you want your
recipient to call back (the message’s
From field)
12 OK (+)
store the number
13 CHANGE (+)
select Receipt
select whether you want the message
status to be updated when the
recipient opens the message
14
S
Note: Sent messages are stored in
your phone’s outbox. See “Viewing
the Status of Sent Text Messages” on
page 103.
15 OK (+)
store your receipt preference
finish the message
16 DONE (-)
Your phone displays
Send Message Now?
17 YES (-)
send the message
or
NO (+)
cancel the message or save it as a
draft
A saved message is stored in the
drafts folder, where you can edit it
and send it at a later time.
101
Messages—Text
Sending a Quick NoteText Message
Quick notes are short, pre-written text messages that you can
select, edit, and send quickly (for example, Meet me at ...).
You can also create new quick note messages and store them for
later use.
To send a quick note message:
Find the Feature
M > Messages > Quick Notes
Press
To
scroll to the quick note you want
1
S
2
READ (+)
read the quick note
or
M
open the Quick Note Menu to
perform other procedures as
described in the following list
The Quick Note Menu includes the following options:
Option
Description
New
Open an editor where you can create a
new quick note.
Enter text and press OK (+) to save it
as a quick note.
Edit
Open an editor where you can edit the
selected quick note.
Edit the quick note text and press
OK (+) to save your changes.
102
Messages—Text
Option
Description
Delete
Delete the selected quick note.
Send
Open a new message, with the selected
quick note text in the Msg field.
Complete the other fields in the message
(for details, see “Sending a Text Message”
on page 99).
To send the quick note to multiple
recipients, enter multiple phone numbers
and/or email addresses in the To field as
described in step 2 of the procedure for
“Sending a Text Message” on page 99.
Viewing the Status of SentText
Messages
Text messages that you send are stored in the outbox. To view
the contents of your outbox:
Find the Feature
M > Messages > Outbox
Messages are sorted from newest to oldest. The following icons
indicate message status:
á = sending in progress
Y = delivered
m = sending failed
n = read by recipient
103
Shortcuts
Your phone includes several pre-programmed shortcuts. You can
create additional shortcuts, if you like, to mark frequently used
menu items.
Standard Shortcuts
The following shortcuts are pre-programmed in your phone. You
cannot edit or delete these shortcuts.
DoThis
To
Press M, then
zoom in/out your phone’s display
press and hold M view
(within two seconds)
(See “Changing the Zoom Setting”
on page 27.)
Press M *
lock/unlock your keypad
display your phone number
go to the dialed calls list
Press M #
Press N
(See “Recent Calls” on page 69.)
exit the menu system, return to the
idle display
Press O
User-Settable Shortcuts
You can create shortcuts to many menu features and
applications. A shortcut takes you directly to the menu item, or
performs the menu action (if applicable).
104
Shortcuts
Creating a Shortcut
You can assign a keypad shortcut, or both a keypad shortcut and
a voice shortcut to a menu item.
A voice shortcut lets you go directly to a menu item by saying its
shortcut name.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
DoThis
To
1
Press M
enter the menu system
2
Scroll to the item to
which you want to
assign a shortcut
highlight the menu item
3
4
Press and hold M
open the shortcut editor
The phone displays:
Assign Shortcut for:
ÒItemÓ?
where Item is the name of the
item you selected.
Press YES (-)
view shortcut options
105
Shortcuts
DoThis
To
5
Press CHANGE (+)
change the keypad shortcut
number, if necessary
or
Press DONE (-)
select the default keypad
shortcut number and close the
shortcut editor if you do not
want to assign a voice shortcut
or
Press S
scroll to Voice if you want to
assign a voice shortcut
6
7
Press RECORD (+)
begin the recording process
The phone displays Press Voice
Key then say voice shortcut.
Press and release the
voice key on the right
side of your phone and
say the shortcut’s name
(in two seconds)
record the shortcut name
The phone displays Press Voice
Key then REPEAT voice
shortcut.
8
9
Press and release the
voice key and repeat
the name
confirm the shortcut name
The phone displays Trained:
Voice Shortcut
Press DONE (-)
store the shortcut name and
close the shortcut editor
106
Shortcuts
Using Shortcuts
You can use a shortcut from the idle display, while on a call, or
while scrolling through a menu.
Use a Keypad Shortcut
If you know the shortcut number:
Press
To
1
M
open the menu
2
the shortcut’s number go to the menu item, or perform
the menu action
Select a Shortcut From the List
To select a shortcut from the shortcut list:
Find the Feature
M > Shortcuts
> the shortcut you want
Use aVoice Shortcut
To use a voice shortcut:
DoThis
To
1
Press M
open the menu
2
Press and release the
voice key on the right
side of your phone and
say the shortcut’s name
(in two seconds)
go to the menu item, or perform
the menu action
107
Voice Notes
The voice note feature lets you record personal messages or
phone calls. You can play back a voice note at any time. There
are no pre-recorded voice notes on your phone.
Recording a Voice Note
Use this procedure to record a voice note when the idle display is
visible, or use it during a phone call to record the call. Your
phone plays an alert tone to notify the other party that the call is
being recorded.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of conversations.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
DoThis
Result
1
Press and hold the voice
key on the right side of
A tone sounds in the
earpiece and the phone
your phone for the duration displays the Recording
of the recording. Voice Note message.
2
3
Speak your voice note into The phone records the
the phone while continuing message and displays a
to hold the voice key.
recording timer.
Release the voice key to
stop recording.
The phone displays the voice
notes list number and the
total recording time.
108
Voice Notes
Viewing the Voice Notes List
The voice notes list shows all your voice notes along with other
important information and features.
Find the Feature
M > Voice Notes
Locked
voice note
Time/date
recorded
Voice Notes
2)2:20pm 6/1/00
1)4:05am 4/1/00
f
Down scroll
arrow
Play the
highlighted
voice note
M
EXIT
PLAY
Return to
previous screen
Press
M
Voice Notes Menu
to open the
New Voice Note appears at the end of the list or by itself if no
voice notes are stored. Select New Voice Note to view
instructions on how to record a new voice note.
Playing a Voice Note
To play a recorded voice note:
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note
1
S
2
PLAY (+)
play the voice note
109
Voice Notes
When an optional Motorola Original™ headset accessory or FM
Stereo Radio Headset accessory is connected to your phone,
voice note playback is automatically routed to the headset.
Tip: You can play a voice note while taking a call. It will not be
transmitted to the other party.
Playback Screen
While the voice note is playing, the playback screen is displayed.
Indicates
% played
Voice note
number
Voice Note 3
{
}
Press
*
to rewind
Press
#
fast forward
to
SAVE
M
DELETE
Return to
previous
screen
Press
M
Voice Notes Menu
to open the
Erase
voice note
110
Voice Notes
Voice Note Controls
While playing back a voice note, press these keys to do the
following:
If the voice note
is unlocked, stop
playback and
Stop playback
and go to Voice
display Delete
Voice Note?
Notes Menu
.
Stop playback
and return to
voice notes list.
If the voice note
is locked, stop
playback and
unlock voice note.
Raise or lower
playback volume
of voice note.
Press any number
key to alternately
stop and start
playback.
Stop playback
and scroll
up/down to
next voice note.
Fast forward
three seconds,
resume playing.
Rewind three
seconds, resume
playing.
When playback is
complete, press to
restart.
Press and hold
to fast forward
to end.
Press and hold
to rewind to the
beginning.
111
Voice Notes
Locking and Unlocking a Voice Note
You can prevent a voice note from being accidentally deleted by
locking it. To delete a locked voice note, you must first unlock it.
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note you want to
lock or unlock
1
S
2
3
4
M
open the Voice Notes Menu
scroll to Lock or Unlock
S
SELECT (+)
lock or unlock the voice note
You can also lock or unlock a voice note while playing it back.
When the playback screen is displayed:
Press
To
1
2
3
M
open the Voice Notes Menu
scroll to Lock or Unlock
S
SELECT (+)
lock or unlock the voice note
Playback stops when you lock or unlock a voice note. Press any
number key to resume playback.
112
Voice Notes
Deleting a Voice Note
You can delete a single unlocked voice note or all unlocked voice
notes. To delete a locked voice note, you must first unlock it. See
“Locking and Unlocking a Voice Note” on page 112.
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note you want to
delete
1
S
2
3
4
M
open the Voice Notes Menu
scroll to Delete or Delete All
select the highlighted option
S
SELECT (+)
The phone displays
Delete Voice Note X?, or
Delete All Voice Notes?
5
YES (-)
delete the selected voice note, or
delete all voice notes
Notes:
• You can always press NO (+) to cancel deletion.
• A deleted voice note cannot be recovered.
113
Micro-Browser
The micro-browser lets you access Web pages on
your phone. Contact your service provider to set up
access, if necessary.
Starting a Micro-Browser Session
To open the micro-browser:
Find the Feature
M > Browser
The micro-browser displays the home page set up by your service
provider.
Press
To
scroll to a bookmark or service
1
S
2
SELECT (+)
select the service
If you are unable to establish a network connection with the
micro-browser, contact your service provider.
114
Micro-Browser
Interacting With Web Pages
You can perform the following operations on a Web page:
DoThis
To
scroll through a text message
Press S
scroll through and select items in a
list
Press S and then
SELECT (+)
Press keypad keys
enter requested information
and then OK (+)
Tip: Press * to delete one letter
at a time if you make a mistake.
call the number from the
micro-browser
Press S to scroll to a
phone number on a Web
page, then press N
Press *
go back to the previous Web page
Press M
open the Browser Menu
115
AdjustingYour Settings
You can adjust a wide variety of phone settings to suit your
needs.
Ring/Vibrate
Your phone rings or vibrates to notify you of an incoming call,
message, or other event. This ring or vibration is called an alert.
You can select one of five different alert profiles:
Loud ring
Vibrate
Silent
Soft ring
w
y
t
x
u
Ring and vibrate
The alert setting indicator in your display shows the current alert
profile (see illustration on page 25).
Each alert profile contains settings for ringer and keypad volume.
It also includes alert tone settings for different events: incoming
calls, text messages, voicemail messages, data calls, fax calls,
alarms, and reminders. You can modify the settings in each
profile.
Select an Alert Profile
Find the Feature
M > Settings > Ring/Vibrate
> Alert
Press
To
scroll to the alert profile you want to
use
1
S
116
Adjusting Your Settings
Press
To
2
SELECT (+)
select the alert profile
The phone displays the
Changed: Alert message.
Customize an Alert Profile
You can customize a profile by changing the alerts used for
specific events (such as incoming calls, text messages, etc.). Your
phone includes a variety of preset alert tones and vibrations.Any
changes you make are saved to the current alert profile.
Tip: This feature also lets you set the profile’s ringer volume and
keypad volume.
Find the Feature
M > Settings > Ring/Vibrate
> Alert Detail
Press
To
scroll to the event for which you want
to set a new alert
1
S
2
CHANGE (+)
select the event
The phone displays the list of
available alerts.
scroll to the alert you want for the
event
3
4
S
SELECT (+)
select the alert
The phone displays the
Changed: Event Alert message.
117
Adjusting Your Settings
Use the MyTones Feature
The my tones feature lets you create up to 32 custom alert tones
for your phone. The tones you create appear in the list of
available alerts (see “Customize an Alert Profile” on page 117).
Creating aTone
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to [New Tone]
1
2
3
4
S
SELECT (+)
CHANGE (+)
keypad keys
select [New Tone]
select Notes
enter notes for the tone (see
“Entering Notes” on page 119)
5
6
7
8
9
OK (+)
store the notes
CHANGE (+)
keypad keys
OK (+)
select Name
enter the name for the tone
store the name
DONE (-)
store the tone
118
Adjusting Your Settings
Entering Notes
To create a new tone, use the keypad keys to enter each note.
Press a key multiple times to cycle through its available notes or
options (pitch, octave, or length). The default setting for a new
tone is a quarter note in octave two.
Key
1
Phone Display Description
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
set octave one
set octave two
set octave three
2
3
note A
note B
note C
note D
note E
note F
4
7
0
note G
rest
sharp
flat
quarter note or quarter rest
half note or half rest
whole note or whole rest
119
Adjusting Your Settings
Enter a note as follows:
Task
Action
Change the
octave
Set the new octave (1, 2, or 3) before
selecting the note. The new octave applies
to the note and all following notes until
you change it again.
Select the note
(required)
Press a keypad key to enter a note.
Change a note to Enter a sharp or flat (#or b) after selecting
a sharp or flat
the note.
Some sharps and flats are played as
standard notes. For example, B# is the
same as C. Press S to scroll to valid notes
when entering a new note.
Change a note’s Set the new length (q, h, or w) after
length
selecting the note. The new length applies
to the note and all following notes until
you change it again.
Add a rest
Enter one or more rests (R characters) as
needed in the tone sequence. You can set
the length of the rest by entering a q, h, or
w character after the rest, just as you can
for a note.
Listen to a new
tone as you
compose it
Press M to enter the Compose Menu,
and select Play All to play the notes you
have entered.
120
Adjusting Your Settings
Example
Press the following keys to play this sequence of notes and rests
in octave three: C (quarter note), E flat (quarter note), half rest,
and G (whole note):
Press
To
Phone Display
1
1 1 1
set octave three
3
2
2 2 2
enter a quarter
C
note C
3
3 3 7 7 enter a quarter
Eb
note E flat
4
5
4 4 0 0 enter a half rest
Rh
4 0 0 0 enter a whole
Gw
note G
Playing aTone
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to the tone you want to play
1
2
3
4
S
M
open the My Tones Menu
scroll to Play
S
SELECT (+)
select Play
The phone displays the playback
meter and plays the tone.
121
Adjusting Your Settings
Press
To
5
PLAY (+)
or
CANCEL (-)
play the tone again
return to the my tones list
Editing aTone
You cannot edit the standard alert tones included with your
phone. To edit a custom tone that you created:
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to the tone you want to edit
1
2
3
S
EDIT (+)
open the tone details
scroll to the details you want to edit
S
(Name or Notes)
4
5
CHANGE (+)
select the details you want to edit
keypad keys
enter new text or notes (see
“Entering Notes” on page 119)
6
OK (+)
store the details
Deleting aTone
You cannot delete the standard alert tones included with your
phone. To delete a custom tone that you created:
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
122
Adjusting Your Settings
Press
To
scroll to the tone you want to delete
1
2
3
4
5
S
M
open the My Tones Menu
scroll to Delete
S
SELECT (+)
YES (-)
select Delete
confirm the deletion
Reminders
A reminder is an alert that rings or vibrates every five minutes to
notify you about a voicemail or text message that you have
received, or a datebook event that you have scheduled.
To set or turn off reminders:
Find the Feature
M > Settings > Ring/Vibrate
> Alert Detail > Reminders
Press
To
scroll to the reminder alert you want:
Beep, Vibrate, or Off
1
2
S
Beep or Vibrate sets the
corresponding reminder alert type.
Off turns off all reminders.
SELECT (+)
select the reminder alert
123
Adjusting Your Settings
Reordering Menu Items
You can customize the order of the items in your phone’s main
menu, depending upon your usage.
Find the Feature
M > Settings
> Other Settings
> Personalize > Main Menu
Press
To
scroll to the menu item you want to
move
1
S
2
GRAB (+)
grab the menu item you want to
move
move the item up or down the menu
insert the item in the new location
3
4
S
INSERT (+)
Customizing a Soft Key Function
You can relabel the soft keys (- and +) and the smart key
to access different main menu items from the idle display.
Find the Feature
M > Settings
> Other Settings
> Personalize > Keys
Press
To
scroll to Left, Right, or Smart
1
2
3
S
CHANGE (+)
open the key editor
scroll to the new key function
S
124
Adjusting Your Settings
Press
To
4
CHANGE (+)
confirm the new function
The key will have the new function
whenever the phone is idle.
Hands-Free Use
You can purchase an optional Motorola Original™
hands-free car kit or headset for your phone. These
accessories provide alternative ways for you to use your
phone without using your hands.
Note: The use of wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
Automatic Answer
When you activate automatic answer and connect your phone to
a car kit or headset, your phone automatically answers calls after
two rings.
Find the Feature
M > Settings
> Other Settings
Press
To
scroll to Car Settings or Headset
1
2
3
4
5
S
SELECT (+)
S
select the feature
scroll to Auto Answer
select Auto Answer
scroll to On or Off
CHANGE (+)
S
125
Adjusting Your Settings
Press
To
6
SELECT (+)
confirm the setting
Automatic Hands-Free
You can set up your phone to automatically route calls to a car
kit when it detects a connection.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Auto Handsfree
Press
To
scroll to On or Off
1
S
2
SELECT (+)
confirm the setting
Power-Off Delay
When your phone is connected to a car kit, you can set it to stay
on for a specified time period after you switch off the ignition.
This keeps your phone from draining your vehicle battery by
staying on indefinitely, but leaves your phone on long enough
that you do not have to re-enter your unlock code when you
make short stops.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Power-Off Delay
126
Adjusting Your Settings
Press
To
scroll to the time delay option you
want
1
S
2
SELECT (+)
confirm your selection
Caution: If you select Continuous, the phone does not power
off when you turn off the ignition. Be careful not to accidentally
drain your vehicle battery if you select this option.
ChargerTime
When your phone is connected to a car kit, you can set it to
charge itself for a specified time period after you switch off the
ignition. This helps ensure that the phone battery gets fully
charged while the vehicle is parked.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Charger Time
Press
To
scroll to the charge time option you
want
1
S
2
SELECT (+)
confirm your selection
127
Data Calls
A Motorola Original™ data kit lets you transfer data
between your phone and a computer or other external
device. You can:
• synchronize data between your phone and an external
®
device with Starfish TrueSync software, a Motorola
accessory product. See the TrueSync user guide for more
information.
Note:TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
• use your phone as a modem to connect to the Internet
• use your phone to send and receive data calls on your
computer or hand-held device.
ConnectingYour Phone to an External
Device
Connect your phone to an external device (such as a computer or
hand-held device) using a serial cable or a USB cable.
Note: Not all devices are compatible with serial cable or USB
cable connections. Check your external device for specifications.
Set Up a Cable Connection
Attach a serial cable or Motorola Original USB cable to the
phone and external device as follows.
128
Data Calls
Note: Check your computer or hand-held device to determine
the type of cable you need.
Attaching a Serial Cable
Use the interchangeable head on the Motorola Multi-Connect
Serial Cable to connect a computer, Palm III device, or Palm V
device to your phone.
DoThis
1
Plug the serial cable
into the detachable
head. Make sure
that the Motorola
logo on the
detachable head
and the metal
shielding on the
serial cable plug are
both facing you.
2
3
With the Motorola
logo and the phone
both facing you,
plug the detachable
head into your
phone’s accessory
connector port.
Plug the other end of the cable into the serial interface
connection on the external device and tighten the screws.
129
Data Calls
Attaching a USB Cable
DoThis
1
Plug the end of the
cable with the Motorola
logo into your phone’s
accessory connector
port. Make sure that the
logo and the phone are
both facing you.
2
Plug the other end—the USB connection—into the USB
port on the external device.
Install the Software
Install the software from the CD-ROM that comes with your
Motorola Original data kit. See the data kit’s user guide for more
information.
Sending a Data Call
You can connect your phone to a computer or hand-held device
to send data from the connected device.
Use this feature to transfer data from your computer onto
another device, and to synchronize phonebook and datebook
information between your phone, computer, and/or hand-held
device.
130
Data Calls
Connect your phone (see “Connecting Your Phone to an External
Device” on page 128) and do the following:
DoThis
To
1
Check the phone make sure that the phone is
connected and powered on
2
Open the
application on
your computer
place the call through the application
(such as dial-up-networking)
Note: You cannot dial data numbers
through your phone’s keypad. You
must dial them through your
computer.
3
End the transfer
close the call and connection when
on your computer the transfer is complete
Receiving a Data Call
You can connect your phone to a computer or hand-held device
to receive data.
Use this feature to transfer data to your computer from another
device.
Set UpYour Phone
Before you receive a data call, you must configure your phone for
the incoming call type and connect the phone to the device that
will receive the call.
Find the Feature
M > Settings > Connection
> Incoming Call
131
Data Calls
DoThis
To
1
Press
select the Next Call menu option
CHANGE (+)
scroll to Data In Only
2
Press S
Your phone mutes the earpiece and
routes the next incoming call to the
connected device.
3
4
Press
SELECT (+)
set the format for the next incoming
call
Connect your
phone to the
device
enable the data transfer
(See “Connecting Your Phone to an
External Device” on page 128.)
Note:You cannot answer incoming voice calls when your phone
is in data mode. Any voice calls you receive are treated as
unanswered calls. You must reset your phone to voice mode to
return these calls. See “Reset Normal Voice Operation” on
page 133 and “Returning an Unanswered Call” on page 34.
Transfer the Data
Your phone notifies you when the data call arrives, and transfers
the call to the connected device. You must use the application
running on the connected device to answer the call.
132
Data Calls
End the Data Connection
When the data transfer is complete:
DoThis
To
End the call from the close the connection
connected device
Reset NormalVoice Operation
After you receive a data call, you must reset your phone to
resume normal voice operations. You cannot receive voice calls
when your phone is in data mode.
Find the Feature
M > Settings > Connection
> Incoming Call
DoThis
To
1
Press
select the Next Call menu option
CHANGE (+)
scroll to Normal
2
3
Press S
Press
SELECT (+)
reset your phone to make and receive
regular voice calls
Your phone also reverts to normal voice operations when you
turn it off and then turn it back on.
133
Security
Assigning a New Code or Password
Your phone’s four-digit unlock code is originally set to 1234, and
the six-digit security code is originally set to 000000 at the
factory. Your service provider may reset these numbers before
you receive your phone.
If your service provider has not reset these numbers, we
recommend that you change them to prevent other users from
accessing your personal information or modifying your phone
settings. The unlock code must contain four digits, and the
security code must contain six digits. Be sure to make a note of
the new numbers.
Notes:
• Your service provider may retain your phone’s security code
for customer service purposes. In this case, you will not be
able to use phone features that require you to enter the
security code (such as master clear, master reset, and the
unlock code bypass feature).
• If the only code you can change is the unlock code, the
New Passwordsmenu is unavailable and the Unlock Code
option appears on the Phone Lockmenu. In this case, open
the unlock code editor by selecting: M > Settings
> Security > Phone Lock > Unlock Code.
To change a code or password:
Find the Feature
M > Settings > Security
> New Passwords
134
Security
Press
To
scroll to the code or password you
want to change
1
S
2
3
CHANGE (+)
select the code or password
enter your old code
keypad keys
If you do not know your code, see “If
You Forget a Code or Password” on
page 135.
4
5
6
7
8
OK (+)
keypad keys
OK (+)
keypad keys
OK (+)
submit your old code
enter the new code
assign the new code
re-enter the new code
confirm the new code
IfYou Forget a Code or Password
If you forget your security code (originally set to 000000),
contact your service provider.
If you forget your unlock code, try entering 1234 or the last four
digits of your phone number. If that does not work, do the
following when you see the Enter Unlock Code message:
Press
To
1
2
3
M
go to the unlock code bypass screen
keypad keys
enter your security code
submit your security code
OK (+)
135
Security
Locking and UnlockingYour Phone
You can lock your phone manually or set your phone to lock
automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter the
unlock code. A locked phone still rings or vibrates for incoming
calls or messages, but you must unlock it to answer.
You can make emergency calls on your phone even when it is
locked. See “Dialing an Emergency Number” on page 34.
LockYour Phone Manually
Find the Feature
M > Settings > Security
> Phone Lock > Lock Now
Press
To
1
keypad keys
enter your four-digit unlock code
2
OK (+)
lock the phone
SetYour Phone to Lock Automatically
You can set your phone to lock every time you turn it off:
Find the Feature
M > Settings > Security
> Phone Lock
> Automatic Lock > On
Press
To
1
keypad keys
enter your four-digit unlock code
2
OK (+)
set the phone to lock automatically
136
Security
UnlockYour Phone
At the Enter Unlock Code prompt:
Press
To
1
keypad keys
enter your four-digit unlock code
The unlock code is originally set to
1234. If necessary, see “If You Forget
a Code or Password” on page 135.
2
OK (+)
unlock your phone
Locking and UnlockingYour Keypad
You can lock your phone keypad to prevent accidental use. This
feature is useful in situations where an accidental keypress might
inadvertently dial an emergency number or one-touch dial
number (for example, when carrying your phone in a purse or
pocket).
Press
M *
To
lock or unlock your keypad
Note: Incoming calls and messages unlock the keypad.
137
Security
Restricting Calls
You can stop all outgoing or incoming calls, or you can restrict
them to the numbers stored in your phonebook.
Notes:
• You can still place calls to emergency numbers when
outgoing calls are restricted.
• Your phone still receives incoming text messages when
incoming calls are restricted.
• When you restrict incoming calls to numbers stored in the
phonebook, a valid incoming call may be restricted if caller
ID information for the call is not available from the
network.
Find the Feature
M > Settings > Security
> Restrict Calls
Press
To
1
2
3
keypad keys
OK (+)
S
enter your four-digit unlock code
open the restrict calls menu
scroll to Outgoing Calls or
Incoming Calls
4
CHANGE (+)
select Outgoing Calls or
Incoming Calls
5
6
7
CHANGE (+)
S
change the Allow setting
scroll to All, None, or Phonebook
select the calls you want to allow
SELECT (+)
138
Security
The phonebook application is not locked when you restrict
outgoing calls to numbers stored in the phonebook.To prevent a
user from adding (and then calling) a new phonebook entry, you
may want to lock the phonebook application under these
circumstances. See the “Lock Application” item on page 63.
ActivatingTalk Secure
Your phone can attempt to send your calls using a high-security
connection, to prevent others from intercepting them. For more
information, see “Talk Secure” on page 33.
Find the Feature
M > Settings > Security
> Talk Secure
Press
To
scroll to Preferred or Off
1
S
2
SELECT (+)
switch talk secure on or off
139
Troubleshooting
Check these questions first if you have problems with your
phone:
Question
Answer
Is your phone set Press M #. If you do not see your
up correctly?
phone number, contact your service
provider.
Is your battery
charged? Do you
see B in the
display?
The battery level indicator should have
at least one segment showing (C). If
it does not, recharge your battery. (See
“Charging the Battery” on page 20 and
“Battery Use” on page 30.)
Does the handset Make sure that your antenna is fully
have a signal?
Do you see j in
the display?
extended. The signal strength indicator
should have at least one segment
showing (1). If it does not, move to an
area with a stronger signal to use your
phone.
Is the earpiece
While on a call, press the upper volume
volume too low? key on the side of your phone.
Is the other party Make sure that your antenna is fully
unable to hear
you?
extended and that your phone is not
muted. Press UNMUTE (+) if
necessary to unmute the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
140
Troubleshooting
Question
Answer
Has the phone
Dropping your phone, getting it wet, or
been damaged,
dropped, or
gotten wet?
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Was a
non-Motorola
battery or
battery charger
used?
The following refer to specific problems:
Problem
Solution
My phone was
Report a stolen phone to the police and
stolen. To whom to your service provider (the company
should I report
this?
that sends you your monthly wireless
service bill).
I forgot my
password.
See “If You Forget a Code or Password”
on page 135.
I pressed the
power key, but
nothing
Be sure to press and hold P (the
power key) until the display appears
and you hear an audible alert. (This
could take several seconds.) If nothing
happens, check that a charged battery
is installed. (See “Installing the Battery”
on page 19.)
happened.
141
Troubleshooting
Problem
Solution
The display says: Enter the factory-preset unlock code
Enter Unlock
Code. How do I
unlock my
phone?
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 136.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).
My phone asks
for an unlock
code when I try
to open a
The application you want is locked. If
you own the phone but do not know
the unlock code, see “If You Forget a
Code or Password” on page 135.
feature.
My phone does
not ring.
If you see t or y in the display,
then the ringer is turned off. See
“Ring/Vibrate” on page 116.
Also, the ringer may be set to Silent
even though your phone is set to a ring
alert profile. See “Customize an Alert
Profile” on page 117.
My phone rings
even though I
selected the
Silent (or
The ringer may be set to play a tone
even though your phone is set to a
silent alert profile. See “Customize an
Alert Profile” on page 117.
Vibrate) alert
profile.
142
Troubleshooting
Problem
Solution
I tried to place a Your call did not reach the wireless
call and heard an system. You may have dialed the
alternating high/ number too soon after turning the
low tone.
phone on. Wait until the display says
Ready before making a call.
I cannot send/
receive calls.
Make sure that your antenna is fully
extended and that you have a phone
signal (see the “Signal Strength
Indicator” item on page 25). Avoid
electrical or radio interference, and
obstructions such as bridges, parking
garages, or tall buildings.
Your phone also may have the
Restrict Calls feature turned on. If
you know the unlock code, you can
change this setting in the security menu
(M > Settings > Security).
My phone has
poor reception
and drops calls.
Make sure that your antenna is fully
extended and is not bent or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 25). Stay clear
of any obstructions such as bridges,
parking garages, or tall buildings.
143
Troubleshooting
Problem
Solution
I cannot hear
others on my
phone.
While on a call, press the upper volume
key on the left side of your phone. Your
phone display should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its carrying
case.
I cannot open my Before you can use text or information
inbox.
services messages, you must set up the
appropriate inbox. See “Setting Up the
Text Message Inbox” on page 95.
How do I see the To see the most recent calls you dialed
calls I sent or
received?
or received, open the “Recent Calls”
lists:
M > Recent Calls
> Received Calls
or
Dialed Calls
144
Troubleshooting
Problem
Solution
My phone will
not send
voicemail
commands,
passwords, or
other codes.
Your phone sends commands and
passwords as DTMF tones. You can set
your phone’s DTMF tones to be On or
Off. If you have trouble sending
numbers, check your DTMF setting.
1
From the idle display, press:
M > Settings
> Other Settings
> Initial Setup
> DTMF
2
3
Press S to scroll to On.
Press SELECT (+) to select it.
My phone’s
display is too
dark.
You can use the Contrast Setting
feature (see page 66) to change the
level of contrast in your phone display.
You can also use the Backlight feature
(see page 65) to change the length of
time that your phone’s backlight display
stays on.
My battery didn’t Your battery’s performance is affected
last as long as I
expected. What
can I do to
extend battery
life?
by charge time, feature use,
temperature changes, and other factors.
For tips on extending your battery life,
see “Battery Use” on page 30.
145
Troubleshooting
Problem
Solution
I am unable to
record a voice
note, voice
name, or voice
shortcut
Try moving to a quieter location to make
your voice recording. Hold the phone
about four inches (10 centimeters) away
from your mouth, and speak directly
into your phone’s microphone in a
normal tone of voice.
I plugged the
data cable into
The beep indicates that you are set up
correctly. If you did not hear a beep,
my phone but my make sure that both ends of the data
phone did not
beep. How do I
cable are connected—the smaller end
to your phone and the larger end to
know if the data your computer.
cable is ready to
go?
Also, your computer may have
deactivated the port to save power. Try
opening an application that uses the
port, like a fax or dial-up application,
and your computer will automatically
activate the port.
146
Troubleshooting
Problem
Solution
My phone
You must be in an area with digital
beeped when I
attached the
data cable, but
my data
applications
don’t work.
coverage. Check your phone’s display
for the digital signal indicator (F).
Some wireless networks may not
support data transmission. If you see
the digital indicator, but you are
roaming on an unfamiliar network, this
may be the case.
Also, remember that data transmission
usually requires a subscription. Call your
service provider for more information.
When sending
data with the
data cable, why
does the
19200 Kbps is the data transfer rate of
the connection between your computer
and the phone. The rate of the
connection between your phone and
computer show a the network is displayed on your phone,
connection rate
of 19200 Kbps?
and will be either 14400 or 9600 Kbps.
I can’t end my
data call by
closing the
application on
my computer.
What can I do?
Try pressing O on your phone. Also try
disconnecting the cable or turning off
the phone. If possible, always close the
connection through your computer.
These alternative methods may disrupt
the application on your computer.
147
Troubleshooting
Problem
Solution
I launched the
You may be in an area without service.
micro-browser
but the display
says: Service Not
Available.
If you have wireless service, look in the
display for the digital signal indicator
(F). If you do not see the indicator, you
may be in an area that has only analog
service or no service at all. If you see the
digital signal indicator, you may be
connected to a digital network that
does not support Internet access.
I launched the
micro-browser
but the display
says: Data Server
Unavailable.
Try again in a few minutes. The servers
may be temporarily busy.
148
Programming Instructions
Follow this procedure if you need to program your phone’s
phone number.
Note: Programming is normally done by a trained technician at
the site of purchase. Users should not make changes other than
ones in the following procedure.
Before programming, ask your service provider for your:
• 10-digit MIN (Mobile Identification Number)
• Carrier System ID (a one- to five-digit number)
Press
To
1
#, the Carrier System ID number, enter programming
mode
#, *, N
2
0, 0, 0, 0, 0, 0
(this is the security code that is in
the phone when it is shipped from
the factory)
enter the security
code
3
OK (+)
submit the security
code
scroll to MIN
4
5
S
CHANGE (+)
open the MIN
display
6
7
8
keypad keys for the 10-digit MIN
OK (+)
enter the new MIN
store the new MIN
DONE (-)
exit programming
mode
149
Specific Absorption Rate
Data
This model phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the U.S. Federal
Communications Commission for the United States and by
Health Canada for Canada. These limits are part of
comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of
age or health.
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC and by Health Canada is 1.6
1
W/kg. Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network.
150
In general, the closer you are to a wireless base station antenna,
the lower the power output.
Before a phone model is available for sale to the public in the
U.S. and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use
2
at the ear is 1.27 W/kg , and when worn on the body, as
2
described in this user guide, is 1.24 W/kg. (Body-worn
measurements differ among phone models, depending upon
available accessories and regulatory requirements). While there
may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental
requirements for safe exposure.
The FCC and Industry Canada have granted an Equipment
Authorization for this model phone with all reported SAR levels
evaluated as being in compliance with the FCC and Health
Canada RF exposure guidelines. SAR information on this model
phone is on file with the FCC and can be found under the Display
Grant section of:
http://www.fcc.gov/oet/fccid
after searching on FCC ID IHDT56AS1. You may also refer to
Motorola’s Web site:
http://www.motorola.com/rfhealth
151
Additional information on Specific Absorption Rates (SAR) can
be found on the Cellular Telecommunications & Internet
Association (CTIA) Web site:
http://phonefacts.net
or the Canadian Wireless Telecommunications Association
(CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
2. Additional related information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
ITC01-064
152
The U.S. Food and Drug
Administration's Center for Devices
and Radiological Health Consumer
Update on Mobile PhonesAdditional Health and Safety Information
FDA has been receiving inquiries about the safety of mobile
phones, including cellular phones and PCS phones.The following
summarizes what is known—and what remains unknown—
about whether these products can pose a hazard to health, and
what can be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radio frequency energy (i.e.,
radio frequency radiation) in the microwave range while being
used. They also emit very low levels of radio frequency energy
(RF), considered non-significant, when in the stand-by mode. It
is well known that high levels of RF can produce biological
damage through heating effects (this is how your microwave
oven is able to cook food). However, it is not known whether, to
what extent, or through what mechanism, lower levels of RF
might cause adverse health effects as well. Although some
research has been done to address these questions, no clear
picture of the biological effects of this type of radiation has
emerged to date.Thus, the available science does not allow us to
conclude that mobile phones are absolutely safe, or that they are
unsafe. However, the available scientific evidence does not
demonstrate any adverse health effects associated with the use
of mobile phones.
153
What kinds of phones are in question?
Questions have been raised about hand-held mobile phones, the
kind that have a built-in antenna that is positioned close to the
user's head during normal telephone conversation. These types
of mobile phones are of concern because of the short distance
between the phone's antenna—the primary source of the RF—
and the person's head. The exposure to RF from mobile phones
in which the antenna is located at greater distances from the
user (on the outside of a car, for example) is drastically lower
than that from hand-held phones, because a person's RF
exposure decreases rapidly with distance from the source. The
safety of so-called “cordless phones,” which have a base unit
connected to the telephone wiring in a house and which operate
at far lower power levels and frequencies, has not been
questioned.
How much evidence is there that hand-held mobile
phones might be harmful?
Briefly, there is not enough evidence to know for sure, either
way; however, research efforts are on-going. The existing
scientific evidence is conflicting and many of the studies that
have been done to date have suffered from flaws in their
research methods. Animal experiments investigating the effects
of RF exposures characteristic of mobile phones have yielded
conflicting results. A few animal studies, however, have
suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. In one study, mice
genetically altered to be predisposed to developing one type of
cancer developed more than twice as many such cancers when
they were exposed to RF energy compared to controls. There is
much uncertainty among scientists about whether results
obtained from animal studies apply to the use of mobile phones.
154
First, it is uncertain how to apply the results obtained in rats and
mice to humans. Second, many of the studies that showed
increased tumor development used animals that had already
been treated with cancer-causing chemicals, and other studies
exposed the animals to the RF virtually continuously—up to 22
hours per day.
For the past five years in the United States, the mobile phone
industry has supported research into the safety of mobile
phones. This research has resulted in two findings in particular
that merit additional study:
1
In a hospital-based, case-control study, researchers looked
for an association between mobile phone use and either
glioma (a type of brain cancer) or acoustic neuroma (a
benign tumor of the nerve sheath). No statistically
significant association was found between mobile phone
use and acoustic neuroma. There was also no association
between mobile phone use and gliomas when all types of
types of gliomas were considered together. It should be
noted that the average length of mobile phone exposure in
this study was less than three years.
When 20 types of glioma were considered separately,
however, an association was found between mobile phone
use and one rare type of glioma, neuroepithelliomatous
tumors. It is possible with multiple comparisons of the same
sample that this association occurred by chance. Moreover,
the risk did not increase with how often the mobile phone
was used, or the length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile phone use.
Most cancer causing agents increase risk with increased
exposure. An ongoing study of brain cancers by the
155
National Cancer Institute is expected to bear on the
1
accuracy and repeatability of these results.
2
Researchers conducted a large battery of laboratory tests to
assess the effects of exposure to mobile phone RF on
genetic material. These included tests for several kinds of
abnormalities, including mutations, chromosomal
aberrations, DNA strand breaks, and structural changes in
the genetic material of blood cells called lymphocytes. None
of the tests showed any effect of the RF except for the
micronucleus assay, which detects structural effects on the
genetic material. The cells in this assay showed changes
after exposure to simulated cell phone radiation, but only
after 24 hours of exposure. It is possible that exposing the
test cells to radiation for this long resulted in heating. Since
this assay is known to be sensitive to heating, heat alone
could have caused the abnormalities to occur. The data
already in the literature on the response of the
micronucleus assay to RF are conflicting. Thus, follow-up
2
research is necessary.
FDA is currently working with government, industry, and
academic groups to ensure the proper follow-up to these
industry-funded research findings. Collaboration with the
Cellular Telecommunications Industry Association (CTIA) in
particular is expected to lead to FDA providing research
recommendations and scientific oversight of new CTIA-funded
research based on such recommendations.
Two other studies of interest have been reported recently in the
literature:
1
Two groups of 18 people were exposed to simulated mobile
phone signals under laboratory conditions while they
156
performed cognitive function tests. There were no changes
in the subjects' ability to recall words, numbers, or pictures,
or in their spatial memory, but they were able to make
choices more quickly in one visual test when they were
exposed to simulated mobile phone signals. This was the
only change noted among more than 20 variables
3
compared.
2
In a study of 209 brain tumor cases and 425 matched
controls, there was no increased risk of brain tumors
associated with mobile phone use.When tumors did exist in
certain locations, however, they were more likely to be on
the side of the head where the mobile phone was used.
Because this occurred in only a small number of cases, the
increased likelihood was too small to be statistically
4
significant.
In summary, we do not have enough information at this point to
assure the public that there are, or are not, any low incident
health problems associated with use of mobile phones. FDA
continues to work with all parties, including other federal
agencies and industry, to assure that research is undertaken to
provide the necessary answers to the outstanding questions
about the safety of mobile phones.
What is known about cases of human cancer that
have been reported in users of hand-held mobile
phones?
Some people who have used mobile phones have been
diagnosed with brain cancer. But it is important to understand
that this type of cancer also occurs among people who have not
used mobile phones. In fact, brain cancer occurs in the U.S.
population at a rate of about 6 new cases per 100,000 people
157
each year. At that rate, assuming 80 million users of mobile
phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected
each year among those 80 million people, whether or not they
used their phones. Thus it is not possible to tell whether any
individual's cancer arose because of the phone, or whether it
would have happened anyway. A key question is whether the
risk of getting a particular form of cancer is greater among
people who use mobile phones than among the rest of the
population. One way to answer that question is to compare the
usage of mobile phones among people with brain cancer with
the use of mobile phones among appropriately matched people
without brain cancer. This is called a case-control study. The
current case-control study of brain cancers by the National
Cancer Institute, as well as the follow-up research to be
sponsored by industry, will begin to generate this type of
information.
What is FDA's role concerning the safety of mobile
phones?
Under the law, FDA does not review the safety of radiation-
emitting consumer products such as mobile phones before
marketing, as it does with new drugs or medical devices.
However, the agency has authority to take action if mobile
phones are shown to emit radiation at a level that is hazardous
to the user. In such a case, FDA could require the manufacturers
of mobile phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard no longer
exists.
Although the existing scientific data do not justify FDA
regulatory actions at this time, FDA has urged the mobile phone
158
industry to take a number of steps to assure public safety. The
agency has recommended that the industry:
• support needed research into possible biological effects of
RF of the type emitted by mobile phones
• design mobile phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function
• cooperate in providing mobile phone users with the best
possible information on what is known about possible
effects of mobile phone use on human health
At the same time, FDA belongs to an interagency working group
of the federal agencies that have responsibility for different
aspects of mobile phone safety to ensure a coordinated effort at
the federal level. These agencies are:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information
Administration
The National Institutes of Health also participates in this group.
In the absence of conclusive information about any
possible risk, what can concerned individuals do?
If there is a risk from these products—and at this point we do
not know that there is—it is probably very small. But if people
are concerned about avoiding even potential risks, there are
simple steps they can take to do so. For example, time is a key
159
factor in how much exposure a person receives. Those persons
who spend long periods of time on their hand-held mobile
phones could consider holding lengthy conversations on
conventional phones and reserving the hand-held models for
shorter conversations or for situations when other types of
phones are not available.
People who must conduct extended conversations in their cars
every day could switch to a type of mobile phone that places
more distance between their bodies and the source of the RF,
since the exposure level drops off dramatically with distance. For
example, they could switch to:
• a mobile phone in which the antenna is located outside the
vehicle
• a hand-held phone with a built-in antenna connected to a
different antenna mounted on the outside of the car or built
into a separate package
• a headset with a remote antenna to a mobile phone carried
at the waist
Again, the scientific data do not demonstrate that mobile
phones are harmful. But if people are concerned about the radio
frequency energy from these products, taking the simple
precautions outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following Web sites:
Federal Communications Commission (FCC) RF Safety
Program (select “Information on Human Exposure to RF Fields
from Cellular and PCS Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety
160
World Health Organization (WHO) International Commission
on Non-Ionizing Radiation Protection (select Qs & As):
http://www.who.int/emf
United Kingdom, National Radiological Protection
Board: http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):
http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center for Devices
and Radiological Health: http://www.fda.gov/cdrh/consumer/
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and
Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;
Long Beach, California.
2. Tice et al.Tests of mobile phone signals for activity in genotoxicity and other
laboratory assays. In: Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and personal communication,
unpublished results.
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function
in man. Int. J. Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,
15: 113-116, 1999.
ITC00-010
161
Warranty
LimitedWarranty for Motorola Personal
Communications Products and Accessories
Purchased in the United States and Canada
I.WhatThisWarranty Covers
Defects in materials and workmanship in the following new
“Products” manufactured, sold or certified by Motorola, with
which this limited warranty is included in/on the package: (a)
wireless cellular telephones, pagers and two-way radios that
operate via “Personal Radio Service” (such as Family Radio
Service and General Mobile Radio Service), together with
software imbedded in any of these products, and (b) subject to
the following exceptions, accessories or software sold for use
with these products.
• Battery Exception. This limited warranty extends only to
batteries in which the fully-charged capacity falls below
80% of rated capacity and batteries that leak;
• Software Exceptions. This limited warranty extends only to
physical defects in the media (such as CD-ROM) that
tangibly embodies each copy of any software sold and/or
certified by Motorola for use with Products. Software that is
not tangibly embodied in media and that is purchased
separately from Products (such as software that is
downloaded from the internet) comes “as is” and
without warranty.
162
Warranty
II.What the Period of Coverage Is
Subject to the following exceptions, one year from the date the
Products are purchased by the first end-user:
• 90-Day Warranty Exception. The warranty is for 90 days for:
(a) any software tangibly embodied in media or (b) any
accessories for two-way radios that are covered by this
warranty, as described in Section I, above.
• Limited Lifetime Warranty Exception. The warranty is a
limited lifetime warranty for the lifetime of ownership by
the first end-user of the following products, only: (a)
decorative covers, including bezel, PhoneWrap™ or case
(any model); and (b) ear buds and boom headsets that
transmit mono sound through a wire connection (this does
not include ear buds or boom headsets that either transmit
stereo sound or that are wireless, or both).
• Repair/Replacement Exception. The warranty is for the
balance of the original warranty or for 90 days from the
date returned and delivered to the first end-user, whichever
is longer.
III.Who is Covered
This warranty extends to you only if you are the first end-user
purchaser.
IV.WhatWeWill Do to CorrectWarranty Problems
At no charge to you, we have the option to repair or replace the
Products that do not conform to the warranty, or to refund the
Products’ purchase price. We may use functionally equivalent
163
Warranty
reconditioned/refurbished/pre-owned or new Products or parts.
No software updates are provided.
V. How to GetWarranty Service
PLEASE CALL US — DO NOT SHIP:
USA
Canada
Cellular 1-800-331-6456
Paging 1-800-548-9954
FRS Radios 1-800-353-2729
TTY (Text Telephone)
1-888-390-6456
All Products
1-800-461-4575
TTY (Text Telephone)
1-888-390-6456
Accessories and software—call the number designated for the
product with which they are used.
You will receive instructions on how to ship the Products to
Motorola or our designated resource. If instructed to ship the
Products, you must ship them with freight, duties and insurance
prepaid. Regardless of where you are instructed to return the
Products, you must include: (a) a copy of your receipt, bill of sale
or other comparable proof of purchase; (b) a written description
of the problem; (c) the name of your service provider (if this
Product requires subscription service); (d) the name and location
of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number. If requested, you must
also return all detachable parts such as antennas, batteries and
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
For Products we ask you ship to us, we will ship repaired or
replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional
164
Warranty
information is needed, please contact us at the telephone
number listed above.
VI.WhatThisWarranty Does Not Cover
• Products that are operated in combination with
ancillary or peripheral equipment or software not
furnished or otherwise certified by Motorola for
use with the Products (“ancillary equipment”), or
any damage to the Products or ancillary equipment
as a result of such use. Among other things,
“ancillary equipment” includes batteries, chargers,
adaptors, and power supplies not manufactured or
supplied by Motorola. Any of these voids the
warranty.
• Someone other than Motorola (or its authorized service
centers) tests, adjusts, installs, maintains, alters, modifies or
services the Products in any way. Any of these voids the
warranty.
• Rechargeable batteries that: (a) are charged by other than
the Motorola-approved battery charger specified for
charging such batteries; (b) have any broken seals or show
evidence of tampering; (c) are used in equipment other
than the Product for which they are specified; or (d) are
charged and stored at temperatures greater than 60
degrees centigrade. Any of these voids the warranty.
• Products that have: (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) board serial
numbers that do not match each other, or board serial
numbers that do not match the housing; or (c)
165
Warranty
nonconforming or non-Motorola housings or parts. Any of
these voids the warranty.
• Defects or damage that result from: (a) use of the Products
in a manner that is not normal or customary; (b) improper
operation or misuse; (c) accident or neglect such as
dropping the Products onto hard surfaces; (d) contact with
water, rain, extreme humidity or heavy perspiration; (e)
contact with sand, dirt or the like; or (f) contact with
extreme heat, or spills of food or liquid.
• Physical damage to the surface of the Products, including
scratches, cracks or other damage to a display screen, lens
or other externally exposed parts.
• Failure of Products that is due primarily to any
communication service or signal you may subscribe to or
use with the Products.
• Coil cords that are stretched or that have any broken
modular tabs.
• Leased Products.
Flat-rate repair rates may apply to Products not covered by this
warranty. To obtain information about Products needing repairs
that are not covered by this warranty, please call the telephone
number previously listed. We will provide information on repair
availability, rates, methods of payment, where to send the
Products, etc.
VII. Some Other Limitations
This is Motorola’s complete warranty for the Products,
and states your exclusive remedies. This warranty is
166
Warranty
given in lieu of all other express warranties. Implied
warranties, including without limitation, the implied
warranties of merchantability and fitness for a
particular purpose, are given only if specifically
required by applicable law. Otherwise, they are
specifically excluded.
No warranty is made as to coverage, availability, or
grade of service provided by the Products, whether
through a service provider or otherwise.
No warranty is made that the software will meet your
requirements or will work in combination with any
hardware or applications software products provided
by third parties, that the operation of the software
products will be uninterrupted or error free, or that all
defects in the software products will be corrected.
In no event shall Motorola be liable, whether in
contract or tort (including negligence) for damages in
excess of the purchase price of the Product, or for any
indirect, incidental, special or consequential damages
of any kind, or loss of revenue or profits, loss of
business, loss of information or data, or other financial
loss arising out of or in connection with the ability or
inability to use the Products, to the full extent these
damages may be disclaimed by law.
VIII. Patent and Software Provisions
At Motorola’s expense, we will defend you, and pay costs and
damages that may be finally awarded against you, to the extent
that a lawsuit is based on a claim that the Products directly
167
Warranty
infringe a United States patent. Our obligation is conditioned on:
(a) you notifying us promptly in writing when you receive notice
of the claim; (b) you giving us sole control of the defense of the
suit and all negotiations for its settlement or compromise; and
(c) should the Products become, or in Motorola's opinion be
likely to become, the subject of a claim of infringement of a
United States patent, you permit us, at our option and expense,
either to: procure for you the right to continue using the
Products; replace or modify them so that they become
non-infringing; or grant you a credit for such Products, as
depreciated, and accept their return. The depreciation will be an
equal amount per year over the lifetime of the Products, as
established by Motorola.
Motorola will have no liability to you with respect to any claim of
patent infringement that is based upon the combination of the
Products or parts furnished under this limited warranty with
ancillary equipment, as defined in VI., above.
This is Motorola’s entire liability with respect to
infringement of patents by the Products.
IX. State Law and Other Jurisdiction Rights
Some states and other jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations or
exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights, which vary from jurisdiction to jurisdiction.
168
Warranty
To obtain information on Motorola Personal Communications
Products, including warranty service, accessories and optional
Extended Warranties on selected Products, please call:
USA
Canada
Cellular 1-800-331-6456
Paging 1-800-548-9954
FRS Radios 1-800-353-2729
TTY (Text Telephone)
1-888-390-6456
All Products
1-800-461-4575
TTY (Text Telephone)
1-888-390-6456
Accessories and software—call the telephone number
designated above for the product with which they are used.
DO NOT SHIP PRODUCTS TO THESE ADDRESSES —
INSTEAD PLEASE CALL.
To correspond with Motorola about Products, please write us at
http://www.motorola.comor at:
In the USA:
In Canada:
Motorola, Inc.
600 North U.S. Highway 45
Libertyville, IL 60048
Motorola Canada Limited
5875 Whittle Road
Mississauga, ON L4Z 2H4
ITC01-078
169
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
170
Index
auto PIN dial 65
automatic redial
turning on/off 65
using 32–33
A
accessories
optional 11, 90, 110, 125,
128
standard 19
B
accessory connector port 1
Add Digits feature 71
alert
battery
creating 118–123
defined 116
30–31, 65, 66, 145
level indicator 21, 25, 26
meter 61
indicators 27, 116
reminders, turning on/off
123
setting in external display
30
type, selecting 117
alert profile
customizing 117
defined 116
setting 116–117
alert setting indicator
defined 27, 116
illustration 25
battery save 66
block cursor, defined 46
browse text mode 47
browser alerts 59
browser. See micro-browser
C
calendar. See datebook
call
animation 66
application, locking 63
appointments. See datebook
Attach Number feature 38,
71
adding digits after phone
number 71
alert profile, setting
116–117
171
Index
call (continued)
alert type, selecting 117
alert, creating 118–123
alert, setting in external
display 30
answer options 63
answering 23
call waiting 41
calling card 39
canceling 35
data call 130–133
deleting 69–71
dialed calls list 40, 69–71
dialing 22
dialing a recent call 69–71
emergency number 34–35
ending 22
ignoring 35
in-call timer 62
call waiting 41
caller ID 33, 34
calling card call 39
calling line identification. See
caller ID
incoming call type, setting
131–133
car kit
muting 42
placing 22
prefix digits, inserting 38
privacy 33, 139
received calls list 40, 69–71
receiving 23
automatic answer 125–126
automatic hands-free 126
charger time 127
power-off delay 126–127
clock
defined 26
recent calls 69–71
restricting 138
illustration 25
secure connection 33, 139
172
Index
codes
changing 134–135
datebook (continued)
default 134
if you forget a
code/password 135
computer
connecting to phone
128–130
synchronizing data 83, 128
contrast, display 66
cursor 46
customer service, calling 58
customizing the menu 124
Datebook Menu 84, 85
D
illustration 25
display
animation 66
backlight 65
contrast 66
described 24–27
greeting 64
idle display 24
illustration 25
data call
connecting to external
device 128–130
incoming call format,setting
131–133
receiving 131–133
sending 130–131
date, setting 65
datebook
adding an event 86
alarm 86
calendar 84
changing event information
86–87
language 66
zoom setting 27, 65
drafts folder 59
DTMF tones 42, 66, 70, 71,
145
copying an event 88
173
Index
flip
open to answer call 63
E
earpiece
illustration 1
volume, adjusting 28
email address, storing in
phonebook 76–78
email, sending 80–81,
99–101
G
greeting, display 64
emergency number 34–35
end key
H
functions 1, 22
menu functions 43
ending a call 22
Enter Unlock Code message
135, 137
automatic answer 125–126
automatic call routing 126
charger time 127
Entry Method menu 52
event alert 117
external device
connecting to phone
128–130
defined 125
external display and 30
power-off delay 126–127
speakerphone, activating
42
synchronizing data 83, 128
external display 29–30
headset
automatic answer 125–126
FM Stereo Radio Headset
59, 90–92, 110
F
use with external display 30
headset jack 1
high-security connection 33,
139
factory settings, resetting
66–67
flashing cursor, defined 46
174
Index
activating 52
I
idle display, defined 24
ignoring a call 35
in use indicator
defined 25
illustration 25
inbox, text message 95–96
in-call timer 62
incoming call
K
key
right soft key 1, 43,
124–125
scroll 1, 43
send 1, 22, 23, 69
smart 1, 29
smart key 124–125
voice 1, 79, 108
volume control 1, 28–29,
43
canceling 35
ignoring 35
terminating 35
type, setting 131–133
Incoming Call message 33
indicators
alert setting 25, 27, 116
battery level 21, 25, 26
digital/analog signal 25, 26
in use 25
menu 24, 25, 26
message waiting 25, 26, 97
missed call 34
ring alert 27, 116
roam 25
keypad
answering calls 63
locking and unlocking 137
volume, setting 117
signal strength 25
silent alert 27, 116
vibrate alert 27, 116
voice message waiting 25,
26, 93
voice name 75
175
Index
L
entering text 45–46, 47–56
Entry Method menu 52
features 57–68
navigating 10, 43–44
Phonebook Menu 75
Quick Note Menu 102–103
scroll feature 66
Text Msg Menu 98–99
using features 10, 44–46
Voice Notes Menu 109,
110, 111
language, setting 66
Last Calls Menu
opening 70
options 70–71
left soft key
customizing 124–125
functions 1, 43
Line Not Secure message 33
lock
applications 63
keypad 137
phone 136–137
voice notes 112
lock application feature 63
loud ring alert 27, 116
M
menu indicator
defined 24, 26
illustration 25
menu key 1, 23, 43
message
making a call 22
master clear 67
master reset 66
Memory is Full! message
97
Memory is Low! message 97
menu
Browser Menu 115
customizing 124
Datebook Menu 84, 85
Dialing Menu 72
browser alert 59
deleting, text 97–99
dialing number from 38
drafts folder 59
inbox setup, text message
95–96
locking, text 97–99
176
Index
message (continued)
outbox 59, 103
quick note 102–103
reading, text 97–99
receiving, text 96–97
reminders, receiving 93, 97
reminders, turning on/off
123
sending 39, 99–101
status 103
text 95–103
voicemail 93–94
message waiting indicator
defined 26
muting a call 42
61
my tones 118–123
N
’n’ character 39
network settings 67
number, viewing your own 23,
61
displayed 97
flashing 97
illustration 25
micro-browser
numeric text mode 47
browser alerts 59
Browser Menu 115
calling a phone number
115
defined 114
functions 115
go back to previous page
115
starting 114
O
one-touch dial
defined 37
using 37
voicemail number 37
optional accessory, defined 11
optional feature, defined 11
outbox 59, 103
microphone 1
missed call indicator 34
Missed Call message 34
177
Index
phone (continued)
P
time, setting 65
turning on/off 21
passwords. See codes
pause character 39
phone
accessories, optional 11
accessories, standard 19
answer options 63
codes 134–135
connecting to external
device 128–130
date, setting 65
erase user-entered
information 67
feature specifications 61
flip 21
keypad,answeringcallswith
63
keypad, locking and
unlocking 137
language, setting 66
locking 136–137
muting a call 42
network settings 67
one-touch dial 37
reset all options 66
secure connection 33, 139
security code 134
specifications 61
speed dial, using 36
startup greeting 64
61
voice dial 40
phonebook
attaching two numbers 71
capacity, checking 82
deleting an entry 82
dialing a number 80–81
editing an entry 81
email address 75
entry name 75
fields 75
number type indicator 75
one-touch dial 37
phone number 75
prefix digits, inserting 38
178
Index
phonebook (continued)
sending an email 80–81
sorting entries 83
speed dial number 36, 75,
77–78
speed dial, using 36
storing an entry 76–78
synchronizing entries 83,
128
Q
voice name entry 78–79
voice name indicator 75
Phonebook Menu 75
PIN code,dialing automatically
65
power key 1, 21
predictive text entry
activating 52
capitalization 55
deleting text 56
entering numbers 56
entering words 53–55
punctuation 55
R
receiving a call 23
recent calls 69–71
redial
automatic redial 32–33
busy number 32
reminders
datebook 86
defined 123
text message 97
turning on/off 123
voicemail message 93
restricting calls 138
right soft key
privacy, call 33, 139
profile
customizing 117
defined 116
customizing 124–125
functions 1, 43
setting 116–117
179
Index
ring alert
creating 118–123
indicators 27, 116
setting 116–117
setting in external display
30
standard 104
using 107
type, selecting 117
ring and vibrate alert
indicator 27, 116
ringer
setting 116–117
setting in external display
30
silent alert indicator 27, 116
smart key
illustration 1
volume, adjusting 28, 117
roam indicator
SMS. See text message
soft keys
defined 25
illustration 25
customizing 124–125
functions 43
illustration 1
S
soft ring alert 27, 116
speakerphone 42
speed dial
scroll feature 66
scroll key 1, 43
changing number 77–78
number, defined 36
sorting phonebook entries
by 83
using 36
standby time
secure connection 33, 139
security code
changing 134–135
send key 1, 22, 23, 69
sending a call 22
short message service. See text
message
defined 28
increasing 31
status light 1, 27–28, 65
180
Index
storing a call 69–71
symbol text mode 51–52
symbols, entering 51–52
synchronizing data 83, 128
T
Talk Secure feature 33, 139
tap method text entry 48–50
telephone number, viewing
your own 23, 61
text
text mode, changing 47
time, setting 65
timers
resetting 74
viewing 74
travel charger, using 20
TrueSync 83, 128
block cursor 46
browse mode 47
character chart 50
entering from keypad
47–56
entry mode, changing 47
flashing cursor 46
iTAP software predictive text
entry 52–56
U
numeric mode 47
symbol chart 52
unlock
symbol mode 51–52
tap method 48–50
text message
defined 95
deleting 97–99
keypad 137
phone 136–137
unlock code 135
bypassing 135
changing 134–135
entering 136, 137
dialing number from 38
drafts folder 59
inbox setup 95–96
181
Index
V
Voice Notes Menu 109, 110,
111
vibrate alert
indicator 27, 116
setting 116–117
setting in external display
30
type, selecting 117
voice dial
dialing a number 40, 81
recording voice name
78–79
sending an email 81
voice key
using 107
123
volume
earpiece 28
keypad 117
ringer 28, 117
volume keys 1, 28–29, 43
dialing a number 40
functions 1
recording a voice name 79
recording a voice note 108
voice message waiting
indicator 25, 26, 93
voice name
defined 78
phonebook indicator 75
recording 78–79
voice note
defined 108
deleting 113
locking and unlocking 112
playback controls 111
playback screen 110
playing 109–111
W
wait character 39
warranty 162–169
Web pages
functions 115
viewing 114
182
Index
Z
zoom setting 27, 65
U.S. patent Re. 34,976
183
Index
184
Wireless Phone SafetyTips
“Safety is your most important call!”
Your Motorola wireless telephone gives you
the powerful ability to communicate by voice—
almost anywhere, anytime, wherever wireless
phone service is available and safe conditions allow.
But an important responsibility accompanies the
benefits of wireless phones, one that every user
must uphold.
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
1
2
Get to know your Motorola wireless phone and its
features such as speed dial and redial. If available,
these features help you to place your call without taking your
attention off the road.
When available, use a hands-free device. If possible,
add an additional layer of convenience to your wireless
phone with one of the many Motorola Original™ hands-free
accessories available today.
185
3
Position your wireless phone within easy reach. Be
able to access your wireless phone without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer it
for you.
4
5
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy traffic
or hazardous weather conditions. Rain, sleet, snow, ice,
and even heavy traffic can be hazardous.
If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going through
your address book takes attention away from your primary
responsibility—driving safely.
6
7
8
Dial sensibly and assess the traffic; if possible, place
calls when you are not moving or before pulling into
traffic. Try to plan calls when your car will be stationary. If
you need to make a call while moving, dial only a few
numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations which have the potential to divert your
attention away from the road.
Use your wireless phone to call for help. Dial 9-1-1 or
other local emergency number in the case of fire, traffic
accident or medical emergencies.*
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9
Use your wireless phone to help others in
emergencies. If you see an auto accident, crime in progress
or other serious emergency where lives are in danger, call
9-1-1 or other local emergency number, as you would want
others to do for you.*
10 Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see
a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number.*
* Wherever wireless phone service is available.
187
Check the laws and regulations on the use of
wireless telephones and their accessories in the
areas where you drive. Always obey them.The
use of these devices may be prohibited or
restricted in certain areas.
For more information,
please call
1-888-901-SAFE
or visit the
CTIA Web site at
www.wow-com.com™
ITC00-011
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motorola.com
8988485L49-O
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