Motorola 60g User Manual

DIGITAL WIRELESS  
TELEPHONE  
User's Guide >  
Welcome  
Welcome to the world of Motorola digital wireless  
communications! We are pleased that you have chosen the  
Motorola Model 60g wireless phone.  
Display  
Earpiece  
Menu Key  
Status Light  
See incoming call  
and service status.  
Headset Jack  
Insert headset  
accessory for  
hands-free use.  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Voice Key  
Record voice notes,  
phonebook and  
shortcut names.  
Volume Keys  
Adjust earpiece  
and ringer volume.  
Send Key  
End Key  
End phone calls,  
exit menu system.  
Send and answer  
calls, view recent  
dialed calls list.  
Smart Key  
Scroll Key  
Select menu items,  
send and end calls.  
Move through  
menus and lists.  
Accessory  
Connector Port  
Insert charger and  
phone accessories.  
Power Key  
Microphone  
1
                               
Personal Communications Sector  
600 North U.S. Highway 45  
Libertyville, Illinois 60048  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD United States)  
1-800-461-4575 (Canada)  
www.motorola.com(United States)  
www.motorola.ca(Canada)  
MOTOROLA, the Stylized M Logo and all other trademarks indicated as  
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.  
TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered  
trademarks of Starfish Software, Inc., a wholly owned independent  
subsidiary of Motorola, Inc. All other product or service names are the  
property of their respective owners.  
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.  
Software Copyright Notice  
The Motorola products described in this manual may include  
copyrighted Motorola and third party software stored in semiconductor  
memories or other media. Laws in the United States and other countries  
preserve for Motorola and third party software providers certain  
exclusive rights for copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software. Accordingly, any  
copyrighted software contained in the Motorola products may not be  
modified, reverse-engineered, distributed, or reproduced in any manner  
to the extent allowed by law. Furthermore, the purchase of the  
Motorola products shall not be deemed to grant either directly or by  
implication, estoppel, or otherwise, any license under the copyrights,  
patents, or patent applications of Motorola or any third party software  
provider, except for the normal, non-exclusive, royalty-free license to use  
that arises by operation of law in the sale of a product.  
Manual number: 6809435A87-B  
Cover number:  
8988485L49-O  
2
Menu Map  
Main Menu  
• Recent Calls  
• Received Calls  
• Dialed Calls  
• Notepad  
Note: This is the standard phone  
menu layout. You or your service  
provider may have changed the  
menu layout or changed some  
feature names. Not all features  
may be available for all users.  
• Call Times  
• Call Cost  
• Service Dial  
• Fixed Dial  
• Phonebook  
• Datebook  
• Quick Dial  
• Radio  
For example, the Radio feature on  
the main menu (left) is displayed  
only when the optional FM Stereo  
Radio Headset accessory is  
plugged into the accessory  
connector port on your phone (see  
phone illustration, page 1).  
• Messages  
• Voicemail  
• Text Msgs  
• Browser Alerts  
• Info Services  
• Quick Notes  
• Outbox  
Shortcuts  
Change display zoom:  
Press  
M, then  
• Drafts  
press and hold  
M
• Shortcuts  
• Voice Notes  
• SIM Applications  
• Browser  
• Calculator  
• Games  
Display my phone number:  
Press M #  
Go to dialed calls list:  
Press  
N
Exit menu system:  
• Settings  
Press  
O
(see next page)  
3
   
Settings Menu  
• Ring/Vibrate  
• Alert  
• Other Settings  
• Personalize  
• Main Menu  
• Keys  
Alert Detail  
• My Tones  
• Greeting  
• Call Forward  
• Voice Calls  
• Quick Dial  
• Initial Setup  
• Time and Date  
• 1-Touch Dial  
• Auto Redial  
• Backlight  
• Fax Calls  
• Data Calls  
• Cancel All  
• Forward Status  
• Phone Status  
• My Tel. Numbers  
• Credit Info/Available  
• Active Line  
• Status Light  
• Zoom  
• Scroll  
• Animation  
• Language  
• Battery Save  
• Contrast Setting  
• DTMF  
• Battery Meter  
• Other Information  
• Browser Setup  
• In-Call Setup  
• In-Call Timer  
• Call Cost Setup  
• My Caller ID  
• Talk and Fax  
• Answer Options  
• Call Waiting  
• Security  
• Master Reset  
• Master Clear  
• Network  
• Car Settings  
• Headset  
• Phone Lock  
• Lock Application  
• Fixed Dial  
• Call Barring  
• SIM Pin  
• New Passwords  
4
 
Contents  
Safety and General Information. . . . . . . . . . . . . . . . . . . 12  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 25  
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 29  
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 35  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . 37  
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 37  
Entering Numbers in the Notepad . . . . . . . . . . . . . . . . . . 38  
5
Contents  
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . . 38  
Dialing a Number In a Text Message . . . . . . . . . . . . . . . . 40  
Using Features While On a Call . . . . . . . . . . . . . . . . . . . 44  
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 58  
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 63  
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Viewing the Received Calls or Dialed Calls List . . . . . . . . . 79  
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . . 83  
Viewing and Resetting Call Costs . . . . . . . . . . . . . . . . . . . 84  
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Fields in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 87  
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 88  
Recording a Voice Name For a Phonebook Entry . . . . . . . . 91  
6
Contents  
Synchronizing with TrueSync Software . . . . . . . . . . . . . . . 98  
Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 98  
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . 106  
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Sending and Receiving Calls With the Radio On . . . . . . . 107  
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . 109  
Receiving a New Voicemail Message . . . . . . . . . . . . . . . 109  
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . 110  
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 111  
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . 113  
Reading, Locking, or Deleting a Text Message . . . . . . . . . 114  
7
Contents  
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . 118  
Locking and Unlocking a Voice Note . . . . . . . . . . . . . . . 129  
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . 131  
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . 132  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Calculating Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
Selecting and Starting a New Game . . . . . . . . . . . . . . . . 136  
Ending a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Playing a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Adjusting Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . 141  
Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149  
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . 151  
8
Contents  
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . 152  
Receiving a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . . 160  
Sending a Talk Then Fax Call . . . . . . . . . . . . . . . . . . . . . 161  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162  
Assigning a New Code or Password . . . . . . . . . . . . . . . . 162  
If You Forget a Code or Password . . . . . . . . . . . . . . . . . . 163  
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 164  
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165  
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 166  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 179  
Additional Health and Safety Information . . . . . . . . . 182  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 199  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 199  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 215  
9
AboutThis Guide  
UsingYour Phone’s Features  
This user guide introduces you to the many features in your  
Motorola wireless phone. A reference guide for your phone is  
also available that explains the phone’s features in more detail.  
To obtain a copy of the reference guide or another copy of this  
user guide, see the Motorola Web site at:  
http://motorola.com/consumer/manuals(United States)  
http://www.motorola.ca/manuals(Canada)  
or contact the Motorola Customer Call Center at  
1-800-331-6456 in the United States or 1-800-461-4575 in  
Canada.  
NavigatingTo a Menu Feature  
You can access many of your phone’s features through the menu  
system.This guide shows you how to navigate to a specific menu  
feature as follows:  
Find the Feature  
M > Recent Calls  
> Dialed Calls  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Recent Calls, then scroll to and select Dialed Calls  
to view the dialed calls list.  
10  
     
About This Guide  
Optional Features  
Features marked with this label are optional network,  
SIM card, and/or subscription-dependent features.  
These features may not be offered by all service  
providers in all geographical areas. Contact your  
service provider for information about availability.  
Optional Accessories  
Features marked with this label require the use of an  
optional Motorola Original™ accessory.  
11  
   
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. READ THIS INFORMATION BEFORE USING YOUR  
PHONE.  
RF Operational Characteristics  
Your phone contains a transmitter and a receiver. When it is ON,  
it receives and transmits radio frequency (RF) energy. The phone  
is capable of transmitting in the frequency ranges of 880 MHz to  
915 MHz, 1710 MHz to 1785 MHz, and 1850 MHz to 1910 MHz  
in digital mode.  
When you communicate with your phone, the system handling  
your call controls the power levels at which your phone  
transmits.The output power level typically may vary over a range  
from 0.0 watts to 1.70 watts in digital mode for the 900MHz  
band, 0.0 watts to 0.84 watts in digital mode for the 1800MHz  
band, and 0.0 watts to 0.84 watts in digital mode for the  
1900MHz band.  
ExposureTo Radio Frequency Energy  
Your Motorola phone is designed to comply with the following  
national and international standards and guidelines regarding  
exposure of human beings to radio frequency electromagnetic  
energy (EME):  
• United States Federal Communications Commission, Code  
of Regulations; 47 CFR part 2 sub-part J  
12  
 
Safety and General Information  
• American National Standards Institute (ANSI) / Institute of  
Electrical and Electronic Engineers (IEEE) C95. 1-1992  
• Institute of Electrical and Electronic Engineers (IEEE)  
C95.1-1999 Edition  
• National Council on Radiation Protection and  
Measurements (NCRP) of the United States, Report 86,  
1986  
• International Commission on Non-Ionizing Radiation  
Protection (ICNIRP) 1998  
• Ministry of Health (Canada) Safety Code 6. Limits of Human  
Exposure to Radiofrequency Electromagnetic Fields in the  
Frequency Range from 3 kHz to 300 GHz, 1999  
• Australian Communications Authority  
Radiocommunications (Electromagnetic Radiation-Human  
Exposure) Standard 1999  
To assure optimal phone performance and make sure human  
exposure to radio frequency electromagnetic energy is within the  
guidelines set forth in the above standards, always adhere to the  
following procedures:  
Portable Phone Operation and EME  
Exposure  
Antenna Care  
Use only the supplied or an approved replacement  
antenna. Unauthorized antennas, modifications, or  
13  
Safety and General Information  
attachments could damage the phone and may violate FCC  
regulations.  
Do NOT hold the antenna when the phone is in use.  
Holding the antenna affects call quality and may cause the  
phone to operate at a higher power level than needed.  
Phone Operation  
When placing or receiving a phone call, hold your phone as you  
would a wireline telephone. Speak directly into the  
microphone.  
Body-Worn Operation  
To maintain compliance with FCC/Health Canada RF exposure  
guidelines, if you wear a phone on your body when transmitting,  
always place the phone in a Motorola-supplied or approved  
clip, holder, holster, case, or body harness for this  
product. Use of non-Motorola-approved accessories may  
exceed FCC/Health Canada RF exposure guidelines. If you do  
not use a body-worn accessory, and are not holding the  
phone in the normal use position at the ear, ensure the  
phone and its antenna are at least one inch  
(2.5 centimeters) from your body when transmitting.  
Data Operation  
When using any data feature of the phone, with or without an  
accessory cable, position the phone and its antenna at  
least one inch (2.5 centimeters) from your body.  
14  
Safety and General Information  
Approved Accessories  
For a list of approved Motorola accessories, visit our website at  
www.motorola.com  
.
Electromagnetic Interference/  
Compatibility  
Note: Nearly every electronic device is susceptible to  
electromagnetic interference (EMI) if inadequately shielded,  
designed, or otherwise configured for electromagnetic  
compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility  
conflicts, turn off your phone in any facility where posted notices  
instruct you to do so. Hospitals or health care facilities may be  
using equipment that is sensitive to external RF energy.  
Aircraft  
When instructed to do so, turn off your phone when on board an  
aircraft. Any use of a phone must be in accordance with  
applicable regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
The Advanced Medical Technology Association recommends that  
a minimum separation of 6 inches (15 centimeters) be  
maintained between a handheld wireless phone and a  
pacemaker. These recommendations are consistent with the  
15  
Safety and General Information  
independent research by, and recommendations of, the United  
States Food and Drug Administration.  
Persons with pacemakers should:  
• ALWAYS keep the phone more than six inches  
(15 centimeters) from your pacemaker when the phone is  
turned ON.  
• NOT carry the phone in the breast pocket.  
• use the ear opposite the pacemaker to minimize the  
potential for interference.  
• turn OFF the phone immediately if you have any reason to  
suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing  
aids. In the event of such interference, you may want to consult  
your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if it is adequately  
shielded from RF energy. Your physician may be able to assist  
you in obtaining this information.  
Safety and General  
UseWhile Driving  
Check the laws and regulations on the use of phones in the area  
where you drive. Always obey them.  
16  
Safety and General Information  
When using your phone while driving, please:  
• give full attention to driving and to the road.  
• use hands-free operation, if available.  
• pull off the road and park before making or answering a  
call if driving conditions so require.  
Operational Warnings  
ForVehiclesWith an Air Bag  
Do not place a portable phone in the area over an air bag or in  
the air bag deployment area. Air bags inflate with great force. If  
a portable phone is placed in the air bag deployment area and  
the air bag inflates, the phone may be propelled with great force  
and cause serious injury to occupants of the vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially  
explosive atmosphere, unless the phone is a model specifically  
identified as being “Intrinsically Safe.” Do not remove, install, or  
charge batteries in such areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire resulting in bodily  
injury or even death.  
Note:The areas with potentially explosive atmospheres referred  
to above include fueling areas such as below decks on boats,  
fuel or chemical transfer or storage facilities, areas where the air  
contains chemicals or particles, such as grain, dust, or metal  
powders, and any other area where you would normally be  
17  
Safety and General Information  
advised to turn off your vehicle engine. Areas with potentially  
explosive atmospheres are often but not always posted.  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF  
your phone when you are near electrical blasting caps, in a  
blasting area, or in areas posted:Turn off two-way radio.” Obey  
all signs and instructions.  
Operational Cautions  
Antennas  
Do not use any portable phone that has a damaged  
antenna. If a damaged antenna comes into contact with your  
skin, a minor burn can result.  
Batteries  
All batteries can cause property damage and/or bodily injury  
such as burns if a conductive material such as jewelry, keys, or  
beaded chains touches exposed terminals. The conductive  
material may complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects.  
ITC01-076  
18  
Getting Started  
What’s in the Box?  
Your digital wireless phone typically comes equipped with a  
battery and a charger. Other accessory options can customize  
your phone for maximum performance and portability.  
To purchase Motorola Original™ accessories, please contact the  
Motorola Customer Call Center at 1-800-331-6456 in the  
United States or 1-800-461-4575 in Canada.  
Installing the SIM Card  
Your SIM (Subscriber Identity Module) card contains your phone  
number, service details, and phonebook/message memory. It is  
stored in a recess in the battery compartment.  
Caution: Do not bend or scratch your SIM card. Avoid exposing  
your SIM card to static electricity, water, or dirt.  
DoThis  
1
If the phone’s battery door  
is already in place, push  
down the battery door  
release latch and lift the  
battery door off the  
phone.  
Release  
latch  
19  
                 
Getting Started  
DoThis  
2
3
4
5
Slide the SIM card door  
down (toward the base of  
the phone) and lift open.  
Insert the SIM card into  
the SIM card tray with the  
notch in the lower left  
corner and the gold plate  
facing down.  
Close the SIM card door  
and slide up (toward the  
antenna) to lock the SIM  
card in place.  
Install the battery as described in the following section.  
20  
 
Getting Started  
Installing the Battery  
Before you can use your phone, you need to install and charge  
the battery.  
Your phone is designed to be used only with Motorola  
Original batteries and accessories.We recommend that  
you store batteries in their protective cases when not  
in use.  
DoThis  
1
Remove the battery from its protective clear plastic case.  
2
If the phone’s battery door  
is already in place, push  
down the battery door  
release latch and lift the  
battery door off of the  
Release  
latch  
phone.  
3
Insert the battery, printed  
arrow first, into the  
battery compartment and  
push down.  
21  
     
Getting Started  
DoThis  
4
Insert the ridge at the  
bottom of the battery door  
into the base of the  
phone, then push the door  
down and snap it into  
place.  
Charging the Battery  
New batteries are shipped partially charged. Before you can use  
your phone, you need to install and charge the battery, as  
indicated by the following instructions. Some batteries perform  
best after several full charge/discharge cycles.  
DoThis  
1
Plug the travel  
charger into your  
phone with the  
release tab facing  
up.  
2
3
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
When your phone indicates that the battery is fully  
charged (Charge Complete), press the release tab and  
remove the travel charger.  
22  
         
Getting Started  
Note:When you charge the battery, the battery level indicator in  
the upper right corner of the display shows how much of the  
charging process is complete. See the “Battery Level Indicator”  
item on page 28.  
TurningYour Phone On  
DoThis  
To  
1
Open your phone  
expose the keypad  
2
Press and hold P  
turn on your phone  
(the power key)  
Power  
key  
3
4
If necessary, enter  
your SIM card PIN  
code and press  
OK (+)  
unlock your SIM card  
Caution: If you enter an  
incorrect PIN code three times in  
a row, your SIM card is disabled  
and your phone displays the  
message SIM Blocked. (For more  
information, see “Protecting the  
SIM Card” on page 166.)  
If necessary, enter  
your four-digit unlock  
code and press  
OK (+)  
unlock your phone  
The unlock code is originally set  
to 1234. Your service provider  
may change this number before  
you receive your phone.  
23  
             
Getting Started  
Sending a Call  
To call a number, your phone must be turned on, have a SIM  
card inserted, be unlocked, and have a network connection with  
adequate signal strength.  
Press  
To  
1
keypad keys  
dial the phone number (up to 32  
digits)  
Tip: If you make a mistake, press  
DELETE (-) to delete the last  
digit, or press and hold  
DELETE (-) to clear all digits.  
send the call  
2
N (send key)  
Note: You can make an emergency call even when the phone is  
locked, or when a SIM card is not inserted. See “Sending and  
Receiving Calls” on page 35.  
Ending a Call  
Press  
To  
end the call  
O (end key)  
24  
             
Getting Started  
Receiving a Call  
To receive a call, your phone must be turned on, have a SIM card  
inserted, and have a network connection with adequate signal  
strength. If your phone is locked, you must unlock the phone to  
answer the call.  
Note: Your phone cannot receive calls when your SIM card is  
locked.  
When you receive a call, your phone rings and/or vibrates and  
displays an incoming call message.  
Press  
To  
answer the call  
N or ANSWER (+)  
DisplayingYour Phone Number  
From the idle display:  
Press  
M #  
To  
see your phone number  
Note: Your phone number must be programmed on your SIM  
card in order to use this feature.  
25  
             
AboutYour Phone  
See page 1 for a diagram of your phone that describes basic  
phone components.  
Display  
The top section of the display shows phone status indicators.The  
following illustration shows some of the common indicators that  
you may see at the top of the display when using your phone.  
Messages, phone numbers, and menu options appear in the  
middle of the display. Text labels at the bottom corners of the  
display show the current soft key functions.A M (menu) indicator  
in the bottom center of the display indicates that you can open  
the main menu or a feature sub-menu to see more options. For  
more information about the soft key and menu key labels, see  
“Using the Menu” on page 49.  
Some of the phone functions described in this guide must be  
performed from the idle display. The term idle display refers to  
the standard display that you see when your phone is on and  
ready to use, when you are not on a call or using the menu  
system.  
26  
         
About Your Phone  
 
 
In Use  
 
Roam  
Indicator  
 
Message Waiting  
Indicator  
Indicator  
 
Voice Message  
Waiting Indicator  
Signal  
Strength  
Indicator  
 
Battery  
Level  
Indicator  
12:00am  
 
 
Alert Setting  
Indicator  
GPRS  
Clock  
 
Menu Indicator  
  GPRS Indicators  
  Signal Strength Indicator Shows the strength of your  
phone’s connection with the network.  
Strong  
No signal  
5
4
3
2
1
j
You cannot send or receive calls when the “no signal” indicator  
is displayed.  
  In Use Indicator Appears when a call is in progress.  
  Roam Indicator Appears when your phone uses  
another network system outside your home network.  
When you leave your home network area, your  
phone roams or seeks another network.  
27  
                             
About Your Phone  
  Message Waiting Indicator Appears when  
your phone receives a text message.  
  Voice Message Waiting Indicator Appears  
when you receive a voicemail message.  
  Battery Level Indicator Shows the amount of charge left  
in your battery. The more segments visible, the greater the  
charge.  
High  
Empty  
E
D
C
B
Recharge your battery as soon as possible when you see the  
Low Battery warning message.  
Note: When you charge the battery, the battery level indicator  
instead shows how much of the charging process is complete.  
See “Charging the Battery” on page 22.  
  GPRS Indicators Your service provider may use  
one of these indicators to indicate that a GPRS  
packet data connection is active. This type of  
connection may be used by your service provider to  
allow faster data transfer speeds. The GPRS indicator does not  
mean that you are in a call; it indicates only that you are  
registered on the network via a GPRS connection.  
  Menu Indicator Indicates that you can press M to open  
a menu. See “Using the Menu” on page 49.  
  Clock Shows the current time.  
28  
             
About Your Phone  
  Alert Setting Indicator Shows the current selected alert  
profile. The default alert setting is a ringer.  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
t
x
u
Ring and vibrate  
Changing the Zoom Setting  
You can set your phone’s display to show either three lines or  
two lines of text plus soft key labels. Three lines of text display  
more information, while two lines increase text size.  
To change the display view, press M once, then press and  
hold M again within two seconds of the first press.  
You can also adjust the zoom setting from the menu. See the  
“Zoom” option on page 75.  
Status Light  
The status light tells you when  
Status  
you have an incoming call or  
light  
message, or when your phone is  
roaming (using a non-home  
system). The light changes color  
to indicate different states:  
Indication  
State  
alternating red/green  
incoming call  
flashing green  
in service, home system  
29  
                       
About Your Phone  
Indication  
State  
flashing yellow  
roaming, non-home system  
flashing red  
no service  
alternating yellow/green text or voicemail message received  
By default, the status light indicator is turned off to extend  
battery life. See the “Status Light” option on page 75 to turn on  
the status light.  
Note: Turning on the status light will substantially reduce your  
phone’s standby time (the length of time that your phone’s  
battery retains power when the phone is turned on but is not in  
use).  
Volume Keys  
Use the upper and lower  
volume keys to adjust your  
phone’s earpiece and  
Volume  
ringer volume, and to  
keys  
mute the incoming call  
alert.  
When  
Press  
To  
you are in a call  
volume keys increase or decrease  
earpiece speaker  
volume  
the idle display is  
showing  
volume keys increase or decrease  
ringer volume  
30  
             
About Your Phone  
You can also use the volume keys to scroll up or down through  
menus and lists.  
To change keypad volume, see “Customize an Alert Profile” on  
page 142.  
Smart Key  
The smart key gives you  
another way to perform  
many basic phone  
External  
display  
functions. It’s called the  
smart key because it  
Smart  
key  
anticipates the next action  
you are likely to perform.  
For example, if you highlight an item and press the smart key, the  
smart key selects the highlighted item.You can use the smart key  
to send and end calls, select menu items, toggle features on and  
off, and open your phonebook. The smart key usually performs  
the same function as the right soft key (+).  
Note:The smart key provides an optional way to do some things  
faster. It is never the only way to perform a task.  
You can also use the smart key to perform specific functions in  
the external display when the flip is closed. See the following  
section for details.  
External Display  
When your phone is on and the flip is closed, the external display  
shows the time and date. It also displays messages to notify you  
of events (like incoming calls) that need your attention.  
31  
           
About Your Phone  
Set Phone Alert  
To change your phone’s alert in the external display:  
Press  
To  
1
2
3
volume keys  
scroll to Alert  
smart key  
select an alert type  
volume keys  
AdjustVoice Call Forwarding  
To activate or deactivate voice call forwarding in the  
external display:  
Press  
To  
1
2
3
volume keys  
scroll to Forward  
smart key  
select All Calls or Off  
return to the idle display  
volume keys  
Note: You must store a forwarding number to use this feature.  
See “Call Forwarding” on page 149 for details.  
32  
   
About Your Phone  
Return an Unanswered Call  
When you cannot answer a call, your phone keeps a record of  
your unanswered calls and displays the message  
X Missed Calls, where X is the total number of missed calls.  
When you see the X Missed Calls message in the external  
display:  
Press  
To  
1
smart key  
see the received calls list  
2
volume keys  
scroll through the list and select a call  
that you want to return  
3
smart key  
send the call  
Note: Because the microphone and earpiece are unavailable  
when the phone is closed, you must use a headset or other  
hands-free device with this feature.  
Battery Use  
Caution: To prevent injuries or burns, do not allow metal  
objects to contact or short-circuit the battery terminals.  
To maximize your battery’s performance:  
• Always use Motorola Original™ batteries and battery  
chargers. The phone warranty does not cover damage  
caused from using non-Motorola batteries and/or battery  
chargers.  
• New batteries or batteries that have been stored for long  
periods of time may require a longer charge time.  
33  
               
About Your Phone  
• Maintain the battery at or near room temperature when  
charging.  
• Do not expose batteries to temperatures below -10°C  
(14°F) or above 45°C (113°F).Always take your phone with  
you when you leave your vehicle.  
• When you do not intend to use a battery for a while, store it  
uncharged in a cool, dark, dry place, such as a refrigerator.  
• Over extended periods of time, batteries gradually wear  
down and require longer charging times. This is normal. If  
you charge your battery regularly and notice a decrease in  
talk time or an increase in charging time, then it is probably  
time to purchase a new battery.  
• The more you talk on the phone or use phone features (like  
sending text messages), the less standby time your battery  
has. You can also extend battery life by turning off the  
status light. (See the “Status Light” option on page 75.)  
The rechargeable batteries that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal methods.  
Never dispose of batteries in a fire because they may explode.  
34  
   
Sending and Receiving  
Calls  
For basic instructions on how to send a call, end a call, and  
receive a call, see pages 24–25 of the “Getting Started” section.  
This chapter describes features that help you send and receive  
calls with your phone. For information about other call-related  
phone functions, see “Recent Calls” on page 79 and “Data and  
Fax Calls” on page 156.  
Redialing a Number  
You can redial a previously dialed phone number, whether the  
call was connected or busy. From the idle display:  
Press  
To  
go directly to the dialed calls list  
1
2
3
N
scroll to the entry you want to call  
redial the highlighted number  
S
N
Using Automatic Redial  
If you receive a busy signal, your phone displays the  
message Call Failed.  
When automatic redial is turned on, your phone  
automatically makes a number of redial attempts  
until the call goes through. When the call goes through, your  
phone rings or vibrates one time, displays the message  
Redial Successful, and then connects the call.  
35  
               
Sending and Receiving Calls  
You must turn on automatic redial to use this feature. See the  
“Auto Redial” option on page 75 to turn on automatic redial.  
When automatic redial is turned off, you can manually activate  
the feature to redial a phone number. When you hear a busy  
signal and see the Call Failed message:  
Press  
To  
activate automatic redial  
N or RETRY (+)  
Caller ID  
The calling line identification (caller ID) feature lets  
you see who is calling before you answer.  
• If the caller’s name is stored in your phonebook, the phone  
automatically displays the name. Otherwise, the phone  
displays the caller’s phone number.  
• If caller ID information is not available, your phone displays  
the message Incoming Call.  
36  
       
Sending and Receiving Calls  
Returning an Unanswered Call  
Your phone keeps a record of your unanswered calls. When you  
cannot answer a call, your phone displays:  
• the T (missed call) indicator  
• the message X Missed Calls, where X is the total number  
of missed calls  
Press  
To  
1
2
3
VIEW (+)  
see the received calls list, with the  
most recent call at the top  
scroll through the list and select a call  
that you want to return  
S
send the call  
N
Dialing an Emergency Number  
Your service provider programs one or more emergency phone  
numbers (such as 911) that you can call under any  
circumstances.You can dial and call the emergency number even  
when your phone is locked, when you are prompted to enter a  
code or password, when the SIM card is not inserted in your  
phone, or when the SIM card is blocked or disabled.  
Note: Emergency numbers vary by country. Your phone’s  
emergency number(s) may not work in all locations.  
37  
             
Sending and Receiving Calls  
To call the emergency number at any time:  
Press  
To  
1
keypad keys  
911)  
call the emergency number  
2
N
Entering Numbers in the Notepad  
Your phone stores the most recent string of digits entered on the  
keypad in a temporary memory location called the notepad.  
These digits can be the last phone number that you called, or a  
phone number that you simply entered but did not call. These  
digits remain in the notepad even when you turn off the phone.  
You can use the notepad to store a phone number that you  
intend to call later (such as a phone number told to you by the  
other party during a call). To retrieve these digits, see “Using the  
Notepad” on page 82.  
Terminating an Incoming Call  
While the phone is ringing or vibrating:  
Press  
To  
cancel the incoming call  
O or IGNORE (-)  
Depending on your phone settings and the type of  
subscription you have with your service provider, the  
call may be forwarded to another number, or the  
calling party may hear a busy signal.  
38  
             
Sending and Receiving Calls  
Dialing With Speed Dial  
The speed dial feature lets you dial any phonebook entry with a  
minimal number of keypresses.  
assigned a unique speed dial number. If you know the speed dial  
number for the phonebook entry you want to call, you can use  
the speed dial feature.  
Press  
To  
1
keypad keys  
enter the one-, two-, or three-digit  
speed dial number for the entry you  
want to dial  
2
3
#
submit the number  
call the entry  
N
To make an entry in the phonebook or view an existing entry’s  
speed dial number, see “Storing a Phonebook Entry” on  
page 88.  
Dialing With 1-Touch Dial  
You can call phonebook entries 1 through 9 with the push of a  
single key. Just press and hold the one-digit speed dial number  
for one second.  
To store entries in locations 1 through 9 in the phonebook, see  
“Storing a Phonebook Entry” on page 88.  
39  
               
Sending and Receiving Calls  
Note: You must specify which phone number list you want to  
use with this feature: phone memory phonebook, or SIM card  
phonebook. See “1-Touch Dial Preference” on page 99.  
Dialing a Number In aText Message  
If you receive a text message with an embedded  
phone number, you can dial the number directly.  
Note:You must set up the text message inbox before  
you can receive text messages. See “Setting Up the  
Text Message Inbox” on page 111.  
Find the Feature  
M > Messages > Text Msgs  
Press  
To  
scroll to the message with the  
number  
1
S
2
3
4
M
open the Text Msg Menu  
scroll to Call Back  
S
SELECT (+)  
dial the number in the message  
If the message contains more than one phone number, press S  
to scroll to a number and then press SELECT (+) to dial.  
40  
     
Sending and Receiving Calls  
Additional Dialing Features  
In addition to pressing numbers on your keypad, you can insert  
numbers or characters and send calls in a variety of ways.  
To insert the local international access code:  
DoThis  
To  
Press 0 for two  
seconds  
insert the international access code  
for the country from which you are  
calling  
While dialing (with digits visible in the display):  
DoThis  
To  
Press M  
> Attach Number  
attach a number from the phonebook  
or recent call lists to the end of the  
digits you entered  
Press M  
> Hide ID/Show ID  
Hide (or show) your caller ID for the  
next call.  
Press M  
> Send Message  
create a text message addressed to  
the number entered  
Press M  
> Talk Then Fax  
talk and then send a fax to the same  
phone number within the same call  
41  
           
Sending and Receiving Calls  
DoThis  
To  
Press M and then insert a special character for calls that  
scroll to and select  
require you to send additional digits  
one of the following: (for example, to make a calling card  
call, or to retrieve messages from an  
answering machine):  
Insert Pause  
Pause tells your phone to wait  
until the call connects before it  
automatically sends the next  
digit(s) in a series.  
(to insert a p)  
Insert Wait  
Wait tells your phone to wait  
until the call connects, and then  
to prompt you for confirmation  
before it sends the next digit(s).  
(to insert a w)  
Insert 'n'  
'n' tells your phone to prompt you  
for a number before dialing the  
call. The number you enter is  
inserted into the dialing sequence  
in place of the n character.  
(to insert an n)  
Note: You cannot store dialing  
sequences that contain a w or n  
character on the SIM card (as a  
phonebook entry or fixed dial entry).  
42  
       
Sending and Receiving Calls  
You can also call numbers using these features:  
DoThis  
To Call  
Press and release the voice key a phone number using the  
on the right side of your phone voice dial feature  
and say the entry’s name (in  
two seconds).  
See “Recording a Voice  
Name For a Phonebook  
Entry” on page 91.  
Voice  
key  
Press M > Service Dial  
> entry to call  
a service dial number  
programmed on the SIM  
card  
Press M > Fixed Dial  
a fixed dial number  
> entry to call  
Press M > Recent Calls  
> Received Calls or  
Dialed Calls > entry to call  
a missed call or a number  
from a call you recently  
dialed or received  
43  
       
Using Features While On a  
Call  
Using Call Waiting  
If you subscribe to call waiting, an alert tone sounds  
while you are on a call to indicate that you have  
received a second call.  
To put the first call on hold and answer the second call:  
Press  
To  
answer the new call  
1
2
N
SWITCH (+)  
switch back to the first call  
Note: You can press  
SWITCH (+) at any time  
to switch between calls.  
or  
LINK (-)  
connect the two calls  
or  
M > End Call On Hold end the call that is on hold  
You must activate call waiting in order to use the feature. To  
activate call waiting, see the “Call Waiting” option on page 73.  
44  
       
Using Features While On a Call  
Making a Conference Call  
To talk to more than one person on a call, you can  
make a conference call. Call the first person, call the  
second person, then link the two calls.  
Press  
To  
1
2
3
keypad keys  
dial the first person’s number  
call the number  
N
HOLD (+)  
put the first call on hold  
(if available)  
Your phone displays a l (flashing  
phone) indicator next to the call on  
hold.  
or  
M > Hold  
keypad keys  
4
5
dial the next person’s number  
call the number  
N
Your phone displays a W (active call)  
indicator next to the new active call.  
6
7
LINK (-)  
connect the two calls  
end the entire call  
O
45  
   
Using Features While On a Call  
Transferring a Call  
While you are on a call, you can transfer the call to  
another phone by first talking to the person who  
answers the other phone, or by directly transferring  
the call.  
Announce the CallTransfer  
You can talk to the person who answers the other phone before  
you transfer the call, to tell them whom you are transferring.  
Find the Feature  
M > Hold  
Press  
To  
1
keypad keys  
enter the phone number where you  
are transferring the call  
dial the phone number  
2
N
Speak to the person who answers the  
target phone.  
3
4
5
6
M
open the menu  
scroll to Transfer  
select Transfer  
confirm the transfer  
S
SELECT (+)  
OK (+)  
Your phone displays the message  
Transfer: Complete when the call  
is transferred. You can hang up the  
phone when you see this message.  
46  
   
Using Features While On a Call  
Do Not Announce the CallTransfer  
You can directly transfer a call without talking to the person who  
answers.  
Find the Feature  
M > Transfer  
Press  
To  
1
keypad keys  
enter the phone number where you  
are transferring the call  
dial the phone number  
2
N
Your phone displays the message  
Transfer: Complete when the call  
is transferred. You can hang up the  
phone when you see this message.  
Additional On-Call Features  
While you are on a call, you can perform the following tasks:  
DoThis  
To  
Press HOLD (+)  
(if available)  
put a call on hold  
Your phone displays a l  
(flashing phone) indicator to  
indicate that the call is on hold.  
or  
Press M > Hold  
Press M >  
see your phone number  
My Tel. Numbers  
Press M  
> Received Calls or  
Dialed Calls  
view the telephone numbers  
from calls you have recently  
received or dialed  
47  
         
Using Features While On a Call  
DoThis  
To  
Press M > Messages  
view or send messages from the  
message center  
Press M > Datebook  
view your schedule of events  
stored in the datebook  
Press M  
view a list of feature  
> Other Information  
specifications for your phone  
48  
     
Using the Menu  
Navigating to a Feature  
You can access many of your phone’s features by using these  
keys to move through the menu system:  
Menu Key  
Enter the menu  
system, or open  
a sub-menu, when  
M
appears in the  
bottom center of  
the display.  
Right Soft Key  
Perform the  
Main Menu  
Recent Calls  
Service Dial  
function shown  
in the lower  
Left Soft Key  
Perform the  
EXIT  
SELECT  
right corner of  
the display  
(usually SELECT  
the highlighted  
menu item).  
function shown  
in the lower left  
corner of the  
display (usually  
EXITor BACK).  
Scroll Key  
Volume Keys  
Move up or  
down through  
menus and lists.  
Move up or  
down through  
menus and lists.  
* and #  
Cycle through  
and set the  
value of the  
highlighted  
menu item.  
End Key  
Exit the menu  
system without  
making changes,  
return to the  
idle display.  
49  
                   
Using the Menu  
This guide shows you how to navigate to a specific menu feature  
as follows:  
Find the Feature  
M > Recent Calls  
> Dialed Calls  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Recent Calls, then scroll to and select Dialed Calls  
to see the dialed calls list.  
Selecting a Feature Option  
Some features require you to select an item from a list:  
Press BACK  
(-)  
to go back to the  
previous screen.  
Dialed Calls  
10) John Smith  
9) Mary Smith  
Highlighted  
item  
BACK  
M
VIEW  
A sub-menu is  
available. Press  
Press VIEW  
(+) to view  
details of the highlighted item.  
M
to open  
STORE  
(+) appears if you can  
the sub-menu.  
store the item in your phonebook.  
Select an item by highlighting it. Use one of the following  
approaches:  
• Press S to scroll up or down to the item you want.  
• In a numbered list, press a number key to highlight the  
item.  
50  
         
Using the Menu  
• In an alphabetized list, press a key multiple times to cycle  
through the letters on the key and highlight the closest  
matching list item.  
Entering Feature Information  
Features such as the phonebook and datebook require you to  
enter information to fill in an entry’s details:  
Press  
S
to  
Entry Details  
Name:John Smith  
No.:2125551212  
scroll down  
to additional  
items.  
Highlighted  
item  
CANCEL  
CHANGE  
Press CANCEL  
(
-
) to exit  
Press CHANGE  
(+)  
without making changes.  
to edit the selected  
information.  
DONE  
enter or edit information. Press  
DONE ) to save your changes.  
(-) appears when you  
(-  
• Enter numbers or text with the keypad. (See “Entering Text”  
on page 53.)  
• When an item has a list of possible values, press * or #  
to scroll through and select a value.  
• When an item has a list of possible numeric values, press a  
number key to set the value.  
• If you enter or edit information and then decide that you do  
not want to save your changes, press O to exit without  
saving.  
51  
     
Using the Menu  
The message center lets you compose and send text messages.  
(See “Entering Text” on page 53.) A flashing cursor shows you  
where the text will appear:  
Flashing  
cursor  
Press  
BROWSE  
(+)  
indicates  
insertion  
point.  
to view and  
insert a name,  
number, or  
message from  
previously  
stored  
information.  
Msg:  
M
CANCEL  
BROWSE  
Press CANCEL  
(
-
)
Press  
to open the  
sub-menu.  
M
to exit without  
making changes.  
When you enter text, the flashing cursor changes to a block  
cursor, and the soft key functions change:  
Block  
cursor  
Press OK  
(+)  
indicates  
current  
Msg:  
T
to accept and  
store the text.  
highlighted  
character.  
M
DELETE  
OK  
Press DELETE  
(-) to  
After two seconds, the block  
cursor reverts to a flashing cursor  
and moves to the next position.  
delete the character to the  
left of the insertion point.  
52  
     
EnteringText  
Various text entry methods make it easy for you to enter names,  
numbers, and text messages on your phone.  
You can enter all characters (letters, numbers, and symbols)  
using the standard tap method. Other text modes let you easily  
enter numbers and symbols, or insert text already stored on your  
phone. Finally, a predictive text mode lets you enter text  
messages with a minimum of keypresses.  
Choosing aText Mode  
To activate a text mode, press M from any text entry screen  
and select the text mode from the Entry Method menu:  
iTAP  
Let the phone predict each word as you enter it,  
then choose the word from a list (see “Predictive  
Text Entry with iTAP™ Software” on page 58).  
Tap Method Enter characters one at a time by pressing the  
key for the letter, number, or symbol (see “Tap  
Method” on page 54).This is the standard mode  
for entering text on your phone.  
Numeric  
Symbol  
Enter only the number that appears on each key.  
Enter symbols only (see “Symbol Mode” on  
page 57).  
Browse  
Browse through your phonebook and recent  
calls lists to select a name or number to enter.  
Note: The text mode you select remains active until you change  
it by selecting another mode.  
53  
             
Entering Text  
Tap Method  
Tap method is the default standard mode for entering text on  
your phone.  
To activate tap method from any text entry screen, press M  
and select the Tap Method menu option.  
To enter text using the tap method:  
DoThis  
To  
1
Press a number  
key one or more  
times  
cycle through the characters  
associated with the key and select  
the character you want (see the  
“Character Chart” on page 56).  
2
3
Continue to press enter the rest of the characters in the  
number keys  
text message  
Press OK (+)  
accept and store the text when you  
are finished  
54  
   
Entering Text  
GeneralText Entry Rules  
Use the keypad to enter letters, numbers, symbols, and other  
characters with the tap method. Press the same key repeatedly  
to cycle through available characters (see the “Character Chart”  
on page 56):  
Press a number  
key to enter text  
at flashing cursor  
location.  
Msg:  
Change  
Press a number  
CANCEL  
BROWSE  
character in  
block cursor  
to uppercase  
or lowercase.  
key as many times  
as necessary to  
enter the desired  
character.  
Move flashing  
cursor to the  
left or right in  
text message.  
Press and hold  
a number key to  
cycle between  
tap method and  
numeric text  
entry mode.  
55  
Entering Text  
• If you do not press a key for two seconds, the character in  
the block cursor is accepted, and the cursor moves to the  
next position.  
• The first character of every sentence is capitalized unless  
you manually change it. (Press S down to force the  
character to lowercase while it is highlighted by the block  
cursor.)  
Character Chart  
Use this chart as a guide for entering spaces, numbers, letters,  
symbols, and other characters with the tap method.  
1
space . 1 ? ! , @ _ & ~ : ; " - ( )  
' ¿ ¡ % £ $ ¥  
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à â ã α β ç  
d e f 3 δ ë é è ê φ  
g h i 4 ï í î γ  
j k l 5 λ  
m n o 6 ñ ö ø ó ò ô õ ω  
p q r s 7 π β σ  
t u v 8 θ ü ú ù û  
w x y z 9 ξ ψ  
+ - 0 x * / \ [ ] = > < # §  
56  
     
Entering Text  
Symbol Mode  
Your phone provides an alternate way to find and enter symbol  
characters in a text message. You can view and select from a  
variety of available symbols.  
To activate symbol mode from any text entry screen, press M  
and select the Symbol menu option.  
To enter a symbol in symbol mode:  
DoThis  
To  
1
Press a number  
key one time  
display its symbol options (see the  
“Symbol Chart” on page 58)  
The symbols associated with the key  
you pressed are shown at the bottom  
of the display. If necessary, press  
other keypad keys to find the symbol  
you want.  
2
3
Press * or # highlight the symbol you want  
or  
Press the number  
key multiple times  
Press  
SELECT (+)  
add the highlighted symbol to the  
text area at the top of the display  
57  
   
Entering Text  
Symbol Chart  
Use this chart as a guide for entering symbols in symbol mode.  
1
space . ? ! , @ _ &  
~ : ; " - ( ) ' ¿ ¡  
% £ $ ¥  
2
3
4
5
6
7
8
9
0
@ _ \  
/ : ;  
" & '  
( ) [ ] { }  
¿ ¡ ~  
< > =  
$ £ ¥  
# % *  
+ - x * / = > <  
# §  
PredictiveText Entry with iTAP™  
Software  
iTAP™ software provides a predictive text entry method that lets  
you enter the letters of a word using only one keypress per letter.  
You must activate iTAP software prior to entering letters.You can  
do this from any text entry screen by pressing M to open the  
Entry Method menu and selecting the iTAP menu option.  
58  
             
Entering Text  
EnterWords  
To enter a word with iTAP software:  
DoThis  
To  
1
Press a number  
key one time  
enter the first letter of the word  
The letters associated with the key  
you pressed are shown at the bottom  
of the display.  
2
Press number keys enter the rest of the word  
(one per letter)  
Alternative words and letter  
combinations are shown at the  
bottom of the display based on the  
keys you press. These word choices  
are updated with each keypress.  
3
4
When you have  
entered all the  
letters of the  
word, press  
locate and highlight the word you  
want  
* or #  
Press  
SELECT (+)  
add the highlighted word to the text  
area at the top of the display  
A space is automatically inserted  
after the word.  
59  
 
Entering Text  
For example, to spell the word “act,” press 2 2 8. The  
display shows:  
Flashing  
cursor  
indicates  
insertion  
point.  
Press  
S
to  
scroll and see  
additional word  
choices.  
Cat Act Bat Abu  
}
DELETE SELECT  
Press DELETE  
(
-
to clear the last letter  
entered.  
)
Press SELECT  
(+) to  
insert the highlighted word  
at the insertion point.  
Enter NovelWords  
You may enter a word that is not in the iTAP software dictionary.  
If you enter all the letters of a word but the word is not  
displayed:  
DoThis  
To  
1
Press DELETE (-)  
one or more times  
delete one or more letters until  
you see a letter combination  
that matches the start of the  
word  
2
3
Press * or #  
highlight the letter or letter  
combination  
Press SELECT (+),  
then press *  
shift the text entry cursor to the  
left and “lock” the selected  
portion of the word  
60  
Entering Text  
DoThis  
To  
4
Continue entering  
letters and highlighting  
letter combinations  
spell the word  
Punctuation  
The iTAP software automatically adds a space after each word.  
When you enter punctuation, this space is removed. To enter  
punctuation with iTAP software:  
Press  
To  
1 or 0  
enter punctuation or other characters  
as shown in the “Character Chart”  
on page 56  
Capitalization  
The first word of a sentence is automatically capitalized, with  
following words in lowercase. To set or adjust character  
capitalization with iTAP software:  
Press  
S
To  
change the words to initial character  
capitalized, all uppercase characters,  
or all lowercase characters  
61  
     
Entering Text  
Enter Numbers  
To enter a number with iTAP software:  
DoThis  
To  
1
Enter the first digit put the iTAP software in number  
and then highlight entry mode  
it  
2
3
Press number keys add digits to the number  
Press  
enter the number at the insertion  
point  
SELECT (+)  
Delete Letters andWords  
Place the cursor to the right of the text that you want to delete,  
and then do the following:  
DoThis  
To  
Press DELETE (-)  
delete one letter at a time  
Continue to hold  
delete the entire message  
DELETE (-)  
62  
       
Menu Feature Descriptions  
This chapter describes all of your phone’s features in order of the  
menu map shown on pages 3–4. Some descriptions also include  
page numbers where you can find more detailed information.  
If you would like to learn more about a specific feature, a  
reference guide for your phone is also available.To obtain a copy  
of the reference guide or another copy of this user guide, see the  
Motorola Web site at:  
http://motorola.com/consumer/manuals(United States)  
http://www.motorola.ca/manuals(Canada)  
or contact the Motorola Customer Call Center at  
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).  
Main Menu  
RECENT CALLS  
Received Calls  
M > Recent Calls  
> Received Calls  
View a list of recently received calls. See “Viewing the  
Received Calls or Dialed Calls List” on page 79.  
Dialed Calls  
M > Recent Calls  
> Dialed Calls  
View a list of recently dialed calls. See “Viewing the  
Received Calls or Dialed Calls List” on page 79.  
63  
   
Menu Feature Descriptions  
Notepad  
M > Recent Calls  
> Notepad  
“Entering Numbers in the Notepad” on page 38, and  
“Using the Notepad” on page 82.  
CallTimes  
M > Recent Calls  
> Call Times  
View call timers that track time spent on your last call,  
dialed calls, received calls, all calls since reset, and all calls  
total. See “Viewing and Resetting Call Timers” on page 83.  
Call Cost  
M > Recent Calls  
> Call Cost  
View call cost information. Your network may  
provide current credit information, and can  
provide cost information about the amount spent on your  
last call, dialed calls, received calls, and all calls total. See  
“Viewing and Resetting Call Costs” on page 84.  
SERVICE DIAL  
M > Service Dial  
Dial pre-programmed numbers stored on your  
SIM card. Your service provider can program your  
SIM card with phone numbers for services such as  
taxi companies, restaurants, and hospitals.  
FIXED DIAL  
M > Fixed Dial  
Dial and edit numbers in the fixed dial list.  
When you activate the fixed dial feature, users  
can only call the numbers in the fixed dial list. To activate  
fixed dial, see the “Fixed Dial” option on page 73.  
64  
       
Menu Feature Descriptions  
Fixed dial list entries can be any length. If there is a fixed  
dial entry for the digits 555, users can call any number that  
starts with 555.  
You must enter your SIM PIN2 code to edit fixed dial  
entries. In the fixed dial list, you can create, edit, delete, and  
sort entries just like in the phonebook list. Fixed dial list  
entries are stored on your SIM card and do not have Type  
or Voice Name fields.  
Note: Employers can use fixed dial to limit employees’  
phones to a predefined list of numbers, country codes, or  
other prefixes.  
PHONEBOOK  
M > Phonebook  
Store names and numbers as entries in your phonebook,  
then call numbers by selecting them from the phonebook  
list. See “Phonebook” on page 87.  
DATEBOOK  
M > Datebook  
Use the datebook calendar to schedule and review your  
appointments. See “Datebook” on page 100.  
QUICK DIAL  
M > Quick Dial  
Dial pre-programmed numbers stored on your  
phone. Your service provider may program your  
phone with one or more quick dial numbers, such  
as the customer service number. You can call them by  
selecting them from the quick dial list.  
Note: Your service provider may use a different name for  
this feature.  
65  
     
Menu Feature Descriptions  
RADIO  
M > Radio  
Listen to FM radio stations with the optional  
Motorola Original™ FM Stereo Radio Headset  
accessory. This menu feature is displayed only  
when the FM Stereo Radio Headset is plugged into the  
accessory connector port on your phone. See “Radio” on  
page 106.  
MESSAGES  
M > Messages  
Adjust message settings, view and manage the  
various types of messages your phone can receive  
and/or send:  
Voicemail  
Listen to your recorded voice  
messages. See “Messages—  
Voicemail” on page 109.  
Text Msgs  
Send and receive text messages. See  
“Messages—Text” on page 111.  
Browser Alerts Read alert messages received by your  
micro-browser.  
Info Services  
Read information services messages  
(subscription-based broadcast  
messages, such as stock updates,  
news, and weather reports) that you  
have received.  
Quick Notes  
Select and send pre-written messages  
from the quick notes list. See “Sending  
a Quick Note Text Message” on  
page 118.  
66  
     
Menu Feature Descriptions  
Outbox  
View all outgoing text messages,  
delivered and undelivered.  
Drafts  
Store and edit text messages that you  
have written but not sent.  
SHORTCUTS  
M > Shortcuts  
Create keypad or voice shortcuts to menu features. See  
“Shortcuts” on page 121.  
VOICE NOTES  
M > Voice Notes  
Use the voice key to record messages and phone calls. See  
“Voice Notes” on page 125.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of  
conversations.  
SIM APPLICATIONS  
M > SIM Applications  
Access information and applications stored on  
your SIM card.  
Your SIM card may contain applications that process your  
outgoing calls, text messages, and other events. Contact  
your service provider for details.  
BROWSER  
M > Browser  
Access Web pages and run Web-based  
applications. The micro-browser delivers WAP  
(Wireless Application Protocol) pages from your  
service provider directly to your phone. See  
“Micro-Browser” on page 131.  
67  
     
Menu Feature Descriptions  
CALCULATOR  
M > Calculator  
Use your phone as a calculator or currency converter. See  
“Calculator” on page 133.  
GAMES  
M > Games  
Play games on your phone. See “Games” on page 136.  
Settings Menu  
RING/VIBRATE  
Alert  
M > Settings  
> Alert  
Select a ring or vibration alert profile for incoming calls and  
messages. See “Ring/Vibrate” on page 141.  
Alert Detail  
M > Settings  
> Ring/Vibrate  
> Alert Detail  
Change details about the current alert profile. Alert  
represents the name of the alert profile. See  
“Ring/Vibrate” on page 141.  
MyTones  
M > Settings  
> Ring/Vibrate  
> My Tones  
Create custom alert tones for your phone. See “Use the My  
Tones Feature” on page 143.  
68  
Menu Feature Descriptions  
CALL FORWARD  
M > Settings  
> Call Forward  
Set options for forwarding incoming voice, data,  
and/or fax calls to another phone number. See  
“Call Forwarding” on page 149.  
PHONE STATUS  
MyTel. Numbers  
M > Settings  
> Phone Status  
> My Tel. Numbers  
View, enter, and edit information about your  
name and phone number.  
Credit Info  
M > Settings  
> Phone Status  
> Credit Info  
View the credit available, its expiration date, and  
the date of the last deposit. (This menu option is available  
only if you subscribe to a prepay option.)  
Credit Available  
M > Settings  
> Phone Status  
> Credit Available  
View the credit available. (This menu option is  
available only if you subscribe to the advice of charge  
option.)  
69  
     
Menu Feature Descriptions  
Active Line  
M > Settings  
> Phone Status  
> Active Line  
Change the active phone line to send and receive  
calls from either of the available numbers. (This menu  
option is available only for dual-line enabled SIM cards.)  
Battery Meter  
M > Settings  
> Phone Status  
> Battery Meter  
View a detailed battery charge meter.  
Other Information M > Settings  
> Phone Status  
> Other Information  
View your phone’s feature specifications  
(if available from the service provider).  
BROWSER SETUP  
M > Settings  
> Browser Setup  
Adjust the micro-browser’s network connection  
settings, or create a new network connection  
profile.  
IN-CALL SETUP  
Set the features that are active during a call, such as the  
in-call timer, call waiting, and call answering options.  
In-CallTimer  
M > Settings  
> In-Call Setup  
> In-Call Timer  
Adjust call timer Display and Beep settings. You can set  
your timer to beep at a selected interval during your calls.  
70  
         
Menu Feature Descriptions  
(60 seconds is the default.) You can also turn on or off a  
display timer during calls as follows:  
Time  
Display the elapsed time for the  
current call.  
Cost  
Display the cost of the  
current call (if you subscribe  
to a call cost option or advice  
of charge).  
Total Cost  
Display the cost of all calls  
since the last time you reset  
the timer (if you subscribe to  
a call cost option or advice of  
charge).  
Credit Available Display how much credit you  
have left (if you subscribe to  
a call cost option or advice of  
charge).  
Off  
No in-call timer display.  
Call Cost Setup  
M > Settings  
> In-Call Setup  
> Call Cost Setup  
Adjust call cost settings.  
You can specify a credit limit so that the phone displays  
your remaining credit during calls. Your phone notifies you  
when you approach your limit, and ends the call when you  
reach it.  
71  
   
Menu Feature Descriptions  
Your phone network expresses cost in the amount of units  
used, but this feature lets you tell your phone how to  
translate the units to a currency.  
My Caller ID  
> In-Call Setup  
> My Caller ID  
Activate and deactivate the display of your phone  
number as an ID when you call someone.  
Talk and Fax  
M > Settings  
> In-Call Setup  
> Talk and Fax  
Activate and deactivate the talk/fax service.  
Use this feature prior to making a call when you want to  
talk and then send or receive a fax—all to the same phone  
number and within the same call.  
You can also use the talk then fax feature to send a fax  
during a call. See “Sending a Talk Then Fax Call” on  
page 161.  
Answer Options  
M > Settings  
> In-Call Setup  
> Answer Options  
Turn call answering options on or off:  
Multi-Key  
Answer by pressing any key.  
Open to Answer Answer by opening the flip.  
72  
           
Call Waiting  
M > Settings  
> In-Call Setup  
> Call Waiting  
Activate and deactivate call waiting.  
When call waiting is activated and another call arrives while  
you are on a call, call waiting can play a tone to notify you  
of the new call. See “Using Call Waiting” on page 44.  
SECURITY  
Phone Lock  
> Phone Lock  
Lock and unlock your phone. See “Locking and Unlocking  
Your Phone” on page 164.  
Lock Application  
> Lock Application  
Lock and unlock specific phone applications (such as  
phonebook or datebook). When an application is locked,  
users must enter the unlock code to use the application.  
Fixed Dial  
M > Settings  
> Security  
> Fixed Dial  
Restrict outgoing calls to numbers on the fixed  
dial list. To view the fixed dial list, see “Fixed Dial” on  
page 64.  
Call Barring  
M > Settings > Security  
> Call Barring  
Restrict incoming and outgoing calls. See “Barring Calls”  
on page 165.  
73  
         
Menu Feature Descriptions  
SIM PIN  
M > Settings > Security  
> SIM PIN  
Switch SIM card protection on and off, so users must enter  
the SIM card PIN code when they turn on the phone or  
insert a SIM card. See “Protecting the SIM Card” on  
page 166.  
New Passwords  
M > Settings > Security  
> New Passwords  
Change your unlock code (originally set to 1234) or your  
security code (originally set to 000000). See “Assigning a  
New Code or Password” on page 162.  
OTHER SETTINGS  
Personalize  
M > Settings  
> Other Settings  
> Personalize  
Set several personal phone options:  
Main Menu  
Change the order of the main menu.  
See “Reordering Menu Items” on  
page 151.  
Keys  
Change the functions of the soft keys  
and smart key in the idle display. See  
“Customizing a Soft Key Function” on  
page 152.  
Greeting  
Change the text displayed  
when you turn on your  
phone.  
Quick Dial  
Change quick dial number(s).  
74  
   
Menu Feature Descriptions  
Initial Setup  
M > Settings  
> Other Settings  
> Initial Setup  
Set many basic phone options:  
Time and Date  
1-Touch Dial  
Set the phone’s time and date.  
Assign the 1-touch dial feature to  
numbers 1 through 9 in your phone  
memory phonebook or SIM card  
phonebook. See “1-Touch Dial  
Preference” on page 99.  
Auto Redial  
Use this option to turn on or  
turn off the automatic redial  
feature. When you turn on  
automatic redial, your phone  
automatically redials calls that fail due  
to busy conditions. See “Using  
Automatic Redial” on page 35.  
Backlight  
Set the amount of time that the  
display backlight remains on, or turn  
off the backlight to conserve battery  
power.  
Status Light  
Zoom  
Turn the status light off (to conserve  
battery power) and on.  
Switch between three lines  
(Zoom Out) and two lines (Zoom In) of  
display text.  
75  
                     
Menu Feature Descriptions  
Scroll  
Force the cursor to stop or wrap  
around when it reaches the top or  
bottom of a list in the display.  
Animation  
Turn animation off (to conserve the  
battery) or on. Animation makes your  
phone’s menus move smoothly as you  
scroll up and down.  
Language  
Set the language for phone menus.  
Battery Save  
Adjust the phone’s power usage  
characteristics to conserve power.  
Contrast  
Setting  
Adjust the contrast setting for your  
display.  
DTMF  
Your phone can send a number to the  
network as dual tone multi-frequency  
(DTMF) tones. DTMF tones are used to  
communicate with automated systems  
that require you to enter a number  
such as a code, password, or credit  
card number. Use this option to set  
DTMF tones to be long, short, or off.  
Master Reset  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer.  
76  
                 
Menu Feature Descriptions  
Master Clear  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer,  
and clear all user settings and entries  
except for information on the SIM  
card.  
Note: This option erases all  
user-entered information stored in  
your phone’s memory, including  
phonebook and datebook entries.  
Once you erase the information, it  
cannot be recovered.  
Network  
M > Settings  
> Other Settings  
> Network  
Your service provider registers your phone to a  
network. You can view information about the current  
network, change how your phone searches for a network,  
specify your preferred networks, activate alerts that indicate  
when a call is dropped or network registration changes, and  
change your phone’s frequency band setting for different  
geographical regions (1900 MHz or 900/1800 MHz).  
Use the Network Setup option to change the frequency  
band setting if you travel from regions using 1900 MHz  
(common in North and South America) to regions using  
900/1800 MHz (common in Europe and Asia) or vice versa.  
Contact your service provider for more information  
regarding global roaming.  
77  
       
Menu Feature Descriptions  
Car Settings  
M > Settings  
> Car Settings  
Adjust hands-free car kit settings.  
You can set your phone to route calls directly to the car kit  
when it detects a connection, and automatically answer  
calls after two rings. See “Hands-Free Use” on page 152.  
Note:The use of wireless devices and their accessories may  
be prohibited or restricted in certain areas. Always obey the  
laws and regulations on the use of these products.  
Headset  
M > Settings  
> Other Settings  
> Headset  
Set your phone to automatically answer calls after  
two rings when connected to a headset. See “Hands-Free  
Use” on page 152.  
78  
 
Recent Calls  
You can use the recent calls menu to view received calls or dialed  
calls, retrieve the last number stored in the notepad, and view or  
reset call times and costs.  
Viewing the Received Calls or Dialed  
Calls List  
Your phone keeps lists of the numbers from calls you recently  
received and dialed, even if the calls did not connect. The lists  
are sorted from newest to oldest entries. The oldest entries are  
deleted as new ones are added. Each entry tells you the person’s  
number (or name, if available) and whether the call connected or  
not. You can call, store, or delete the numbers on these lists.  
Shortcut: Press N to go directly to the dialed calls list from the  
idle display.  
To open the recent calls menu:  
Find the Feature  
M > Recent Calls  
Press  
To  
scroll to Received Calls or  
Dialed Calls  
1
2
3
S
SELECT (+)  
select Received Calls or  
Dialed Calls  
scroll to an entry you want to call,  
store, or delete  
S
Note: < means the call connected.  
79  
               
Recent Calls  
Press  
To  
call the entry’s number  
4
N
Tip: Press and hold N for two  
seconds to send the entry number as  
DTMF tones. To activate DTMF tones,  
see the “DTMF” option on page 76.  
or  
+
view the entry’s details if View  
appears above the + key, or store  
the entry’s details in the phonebook if  
Store appears above the + key  
or  
M
open the Last Calls Menu to  
perform other procedures as  
described in the following list  
The Last Calls Menu includes the following options:  
Option  
Description  
Store  
Create a phonebook entry with the  
selected number in the No. field. (This  
option is not available if STORE appears  
above the + key, or if the number is  
already stored as a phonebook entry.)  
Delete  
Delete the entry. (This option is not  
available if DELETE appears above the  
- key.)  
Delete All  
Delete all entries in the current list.  
80  
     
Recent Calls  
Option  
Description  
Hide ID/Show ID Hide (or show) your caller ID for the next  
call.  
Send Message  
Add Digits  
Create a new text message, with the  
selected number in the To field. See  
“Sending a Text Message” on page 116.  
Add digits to the end of the selected  
number.  
Attach Number Attach another number from the  
phonebook or recent calls list to the end of  
the selected number.  
Send Tones  
Send the selected number to the network  
as DTMF tones, for credit card calling or  
password entry. (This option is available  
only during an active call.)  
To activate DTMF tones, see the “DTMF”  
option on page 76.  
Talk then Fax  
Tell the network you want to  
call and talk to someone, and  
then send a fax—all to the  
same number in the same call.  
See “Sending a Talk Then Fax Call” on  
page 161.  
81  
             
Recent Calls  
Using the Notepad  
Your phone uses a notepad to store the most recent string of  
digits entered—either for a phone number that you called or for  
a number that you entered but did not call.  
To call the number, create a phonebook entry, or perform other  
operations with the number stored in the notepad:  
Find the Feature  
M > Recent Calls > Notepad  
Press  
To  
N
call the number  
or  
M
open the Dialing Menu (to attach a  
number or insert a special character).  
See “Additional Dialing Features” on  
page 41.  
or  
STORE (+)  
create a new phonebook entry, with  
the notepad number copied into the  
No. field. See “Storing a Phonebook  
Entry” on page 88.  
82  
       
Recent Calls  
Viewing and Resetting CallTimers  
Your phone tracks and records call times. Use the recent calls  
menu to view and reset a call timer.  
Network connection time is the elapsed time from the moment  
you connect to your service provider's network to the moment  
you end the call by pressing O. This time includes busy signals  
and ringing.  
The amount of network connection time you track on  
your resettable timer may not equal the amount of time  
for which you are billed by your service provider. For  
billing information, please contact your service provider  
directly.  
You can view the approximate network connection time elapsed  
during the following calls:  
Timer  
Description  
Last Call  
Time spent on the last call dialed or  
received. You cannot reset this timer.  
Dialed Calls  
Total time spent on dialed calls since the  
last time you reset this timer.  
Received Calls Total time spent on calls received since the  
last time you reset this timer.  
All Calls  
Lifetime  
Total time spent on dialed and received  
calls since the last time you reset this  
timer.  
Total time spent on all calls on this phone.  
You cannot reset this timer.  
83  
     
Recent Calls  
To view a call timer:  
Find the Feature  
M > Recent Calls  
> Call Times  
Press  
To  
scroll to the timer you want to view  
1
S
2
SELECT (+)  
view the recorded time  
To reset the call timer:  
Press  
To  
1
RESET (+)  
reset the time (if available)  
2
YES (-)  
confirm the reset  
Viewing and Resetting Call Costs  
Your phone network can provide the following cost  
information:  
CostTracker  
Credit  
Description  
Amount of your credit remaining.  
Available  
For GSM advice of charge, this is only  
available if you set a credit limit.  
Note: Your phone receives cost  
information from the advice of charge  
feature or third-party prepay software.  
84  
           
Recent Calls  
CostTracker  
Description  
Expiration Date Date that the available credit expires  
(available only with a subscription to a  
prepay option).  
Last Deposit  
Amount of the last deposit (available only  
with a subscription to a prepay option).  
Last Call  
Amount spent on the last call you dialed  
or received. You cannot reset this cost  
tracker.  
Dialed Calls  
Amount spent on calls you dialed since the  
last time you reset this cost tracker.  
Received Calls Amount spent on calls you received since  
the last time you reset this cost tracker.  
All Calls  
Amount spent on all dialed and received  
calls since the last time you reset this cost  
tracker.  
You can reset this value separate from  
Dialed Calls and Received Calls, so  
Dialed Calls plus Received Calls may  
not equal All Calls.  
To view a cost tracker:  
Find the Feature  
M > Recent Calls > Call Cost  
Press  
To  
scroll to the cost tracker you want to  
view  
1
S
2
SELECT (+)  
view the recorded cost  
85  
   
Recent Calls  
To reset the cost tracker:  
Press  
To  
1
RESET (+)  
reset the cost (if available)  
2
OK (-)  
enter your PIN2 code to confirm the  
reset  
86  
 
Phonebook  
You can store a list of names and phone numbers in your  
phone’s electronic phonebook. You can view these entries and  
call them directly from your phone.  
To see the list of names stored in your phonebook, press  
M > Phonebook from the idle display. Scroll to a name and  
press VIEW (+) to view details of the phonebook entry as  
shown in the following display.  
Fields in a Phonebook Entry  
Voice Name indicator  
indicates a recorded voice name  
Entry’s Name  
Entry’s phone  
Type indicator  
number  
identifies  
number type:  
$*Carlo Emrys  
2154337215  
$
U
S
h
Z
p
Work  
Home  
Main  
Mobile  
Fax  
Entry’s speed  
dial number  
Speed No.15# (P)  
M
BACK  
EDIT  
(P)indicates  
entry stored in  
phone memory,  
(S)indicates  
SIM memory.  
Pager  
Return  
to list  
Press  
M
Edit  
entry  
to open the  
Phonebook  
Menu  
Note: Phonebook entries stored on the SIM card do not have  
Type or Voice Name information.  
87  
                   
Phonebook  
Storing a Phonebook Entry  
A phone number is required for a phonebook entry. All other  
information is optional.  
You can store a phonebook entry on your phone or on the  
SIM card. Entries with a speed dial number from 1 to 500 are  
stored on the phone. To store a phonebook entry on your SIM  
card, assign a speed dial number of 501 or higher to the entry  
when you create it. The total number of entries you can store on  
the SIM card is dependent on your service provider.  
Shortcut: Enter a phone number in the idle display, then press  
STORE (+) to create a phonebook entry with the number in  
the No. field. Go directly to step 1 in the following procedure to  
enter additional information and store the entry.  
Note: You can also use the following procedure to store a fixed  
dial entry by scrolling to and selecting Fixed Dial.  
Enter Information  
Find the Feature  
M > Phonebook  
M > New  
Press  
To  
1
CHANGE (+)  
select Name  
2
keypad keys  
enter a name for the phonebook  
entry (see “Entering Text” on  
page 53)  
3
4
OK (+)  
store the name  
CHANGE (+)  
select No.  
88  
         
Phonebook  
Press  
To  
5
6
7
keypad keys  
enter the phone number  
OK (+)  
store the phone number  
CHANGE (+)  
select Type  
Note: This option is not available for  
entries stored on the SIM card.  
scroll to the type of phone number  
select the number type  
8
9
S
SELECT (+)  
10 RECORD (+)  
record a voice name for the entry, if  
desired  
or  
See “Recording a Voice Name For a  
Phonebook Entry” on page 91.  
Go to step 11 if  
you do not want  
to record a voice  
name for the  
entry  
Note: This option is not available for  
entries stored on the SIM card.  
scroll to Speed No., the number to  
11  
S
speed dial the entry  
The next available speed dial number  
is assigned to a new phonebook  
number by default.  
12 CHANGE (+)  
select Speed No. if you want to  
change it  
89  
   
Phonebook  
Press  
To  
13 keypad keys  
enter a different speed number, if  
desired  
Note: Entries with a speed dial  
number from 1 to 500 are stored on  
the phone. Entries with a speed dial  
number of 501 or higher are stored  
on the SIM card.  
14 OK (+)  
save the modified speed number  
If your chosen speed number is  
already assigned to another entry,  
you are asked if you want to replace  
that entry.  
15 SELECT (+)  
select MORE if you want to create  
another entry with the same Name  
Note: You must enter a name and  
number to use this option.  
Complete Phonebook Entry  
When you are finished entering information for a phonebook  
entry:  
Press  
To  
DONE (-)  
store the entry and return to the  
phonebook list  
90  
   
Phonebook  
Recording a Voice Name For a  
Phonebook Entry  
You can record a voice name when you create a new phonebook  
entry, or when you edit a previously stored phonebook entry.This  
lets you use voice dial to call the number without dialing (see  
“Voice Dial” on page 93).  
Note: You cannot record a voice name for an entry stored on  
the SIM card.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
Find the Feature  
M > Phonebook  
DoThis  
To  
scroll to the entry that needs a  
voice name  
1
Press S  
2
3
4
5
Press VIEW (+)  
Press EDIT (+)  
Press S  
display the entry’s detailed view  
edit the phonebook entry  
scroll to Voice Name  
Press RECORD (+)  
begin the recording process  
The phone displays Press Voice  
Key then say name.  
91  
         
Phonebook  
DoThis  
To  
6
Press and release the  
record the voice name  
voice key on the right  
side of your phone and  
say the entry’s name (in  
two seconds)  
The phone displays Press Voice  
Key then REPEAT name.  
7
8
Press the voice key and confirm the voice name  
repeat the name  
The phone displays Trained:  
Voice Name.  
Press DONE (-)  
store the voice name  
Dialing a Phonebook Entry  
You can use the phonebook list, voice dial, speed dial, or  
1-touch dial to call a number stored in your phonebook. To use  
speed dial, see “Dialing With Speed Dial” on page 39. To use  
1-touch dial, see “Dialing With 1-Touch Dial” on page 39.  
Phonebook List  
To call a number in the phonebook list:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to call  
1
S
send the call  
2
N
92  
       
Phonebook  
Voice Dial  
To call a number using voice dial:  
DoThis  
Result  
Press and release the  
voice key on the right  
side of your phone and  
Your phone goes to the entry in  
the phonebook list, repeats the  
voice name, waits two seconds,  
say the entry’s name (in then automatically dials the call.  
two seconds).  
Editing a Phonebook Entry  
You can edit a phonebook entry stored on your phone or the SIM  
card.  
Notes:  
• If you change an entry’s speed dial number, the entry is  
moved to the new speed dial location and the original entry  
is deleted. Entries with a speed dial number from 1 to 500  
are stored on the phone. Entries with a speed dial number  
of 501 or higher are stored on the SIM card.  
• You can also use the following procedure to edit a fixed dial  
entry by scrolling to and selecting Fixed Dial.  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to edit  
1
2
3
S
VIEW (+)  
EDIT (+)  
display the entry’s detailed view  
edit the phonebook entry  
93  
         
Phonebook  
Edit a phonebook entry or fixed dial entry by following the  
procedures described in “Storing a Phonebook Entry” on  
page 88.  
Deleting a Phonebook Entry  
To delete a phonebook entry:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to delete  
1
2
3
4
5
S
M
open the Phonebook Menu  
scroll to Delete  
S
SELECT (+)  
YES (-)  
select Delete  
confirm the deletion  
Copying Phonebook Entries Between  
the Phone and SIM Card  
You can copy one or more phonebook entries from your phone  
to the SIM card or from the SIM card to your phone.  
Notes:  
• This procedure copies the original entry to a new location. It  
does not delete the original entry.  
• The SIM card cannot store Type and Voice Name data for  
entries. If you try to copy an entry with a type or voice name  
to the SIM card, the phone asks you for confirmation before  
dropping this information and copying the entry.  
94  
         
Phonebook  
Copy a Single Entry  
To copy a single phonebook entry from your phone to the SIM  
card or from the SIM card to your phone:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to copy  
1
S
Note: Entries with a speed dial  
number from 1 to 500 are stored on  
the phone. Entries with a speed dial  
number of 501 or higher are stored  
on the SIM card.  
2
3
4
M
open the Phonebook Menu  
scroll to Copy Entry  
select Copy Entry  
S
SELECT (+)  
The phone displays the Copy To  
form, with the next available speed  
dial number.  
5
6
keypad keys  
edit the speed dial number on the  
Copy To form  
OK (+)  
approve the copy to the speed dial  
number  
The phone displays the Stored  
message. You can now delete the old  
phonebook entry, if desired.  
95  
Phonebook  
Copy Multiple Entries  
To copy multiple phonebook entries from your phone to the SIM  
card or from the SIM card to your phone:  
Find the Feature  
M > Phonebook  
Press  
To  
1
2
3
M
open the Phonebook Menu  
scroll to Copy Entries  
S
SELECT (+)  
select Copy Entries  
The phone displays the Copy Entries  
form.  
scroll to From (start)  
4
5
6
S
CHANGE (+)  
keypad keys  
select From (start)  
enter the first (lowest) speed dial  
number in the range of entries that  
you want to copy  
Note: Entries with a speed dial  
number from 1 to 500 are stored on  
the phone. Entries with a speed dial  
number of 501 or higher are stored  
on the SIM card.  
7
OK (+)  
store the number and return to the  
Copy Entries form  
scroll to From (end)  
8
9
S
CHANGE (+)  
select From (end)  
96  
Phonebook  
Press  
To  
10 keypad keys  
enter the last (highest) speed dial  
number in the range of entries that  
you want to copy  
11 OK (+)  
store the number and return to the  
Copy Entries menu  
scroll to To (start)  
12  
S
13 CHANGE (+)  
select To (start)  
14 keypad keys  
enter the first (lowest) new speed dial  
number for the entries’ new location  
15 OK (+)  
store the number and return to the  
Copy Entries menu  
16 DONE (-)  
copy the entries  
The phone displays the  
Copied Entries message. You can  
now delete the old entries, if desired.  
Checking Phonebook Capacity  
You can check phonebook capacity to see how much memory  
space is left for storing phonebook entries on your phone and on  
the SIM card. For entries stored on the phone, your phone  
displays a memory meter that shows how much memory space  
remains to store phonebook and datebook entries. For the SIM  
card, your phone lists the number of phonebook entries used  
and the number available.  
Find the Feature  
M > Phonebook  
97  
     
Phonebook  
Press  
To  
1
M
open the Phonebook Menu  
scroll to Phone Capacity or  
SIM Capacity  
2
S
3
SELECT (+)  
select Phone Capacity or  
SIM Capacity  
Your phone displays the phone  
memory meter, or the number of SIM  
card phonebook entries available.  
Synchronizing withTrueSync Software  
You can synchronize phonebook entries between your  
phone and computer or hand-held device with Starfish  
®
TrueSync software, a Motorola accessory product. See  
the TrueSync user guide for more information.  
Note: TrueSync software is designed to synchronize with basic  
features of many popular Personal Information Management  
(PIM) software and hardware products.  
Setting Up the Phonebook  
You can specify the sort order for your phonebook entries and  
the location of your 1-touch dial entries.  
Phonebook List Sort Preference  
You can set up your phone to sort your phonebook list by speed  
dial number (the standard), name, or voice dial.  
98  
           
Phonebook  
Tip: The voice dial sort is identical to the name sort, except that  
the entries with voice name tags appear first.  
Find the Feature  
M > Phonebook  
Press  
To  
1
2
3
4
5
6
7
M
open the Phonebook Menu  
scroll to Setup  
S
SELECT (+)  
S
select Setup  
scroll to Sort by  
select Sort by  
CHANGE (+)  
S
scroll to the entry you want  
select the entry you want  
SELECT (+)  
1-Touch Dial Preference  
Your phone lets you specify whether your 1-touch dial entries are  
located on the phone or the SIM card:  
Find the Feature  
M > Settings  
> Other Settings  
> Initial Setup  
Press  
To  
scroll to 1-Touch Dial  
1
2
3
4
S
CHANGE (+)  
S
select 1-Touch Dial  
scroll to the list you want  
select the list you want  
SELECT (+)  
99  
     
Datebook  
The datebook is a calendar that lets you schedule and organize  
events such as appointments and meetings. You can review your  
schedule of events for the week or by the day, and have the  
datebook play a reminder alarm for specific events.  
Note:You must set the correct time and date in order to use the  
datebook. Use the Time and Date option (see page 75) to set  
the time and date.  
To schedule or review events in the datebook:  
Find the Feature  
M > Datebook  
Week View  
When you open the datebook, your phone displays a calendar  
for the week. Lines or filled boxes under each day indicate  
scheduled events.  
Untimed  
event  
Days of week  
(press or  
to select)  
*
#
{ 15 NOV-21 NOV  
}
S M T W T F S  
12 hour  
window  
One-hour event  
Exit the  
datebook  
Go to  
selected day  
M
EXIT  
VIEW  
Full day (12-hour)  
event scheduled  
Press  
M
the Datebook Menu  
to open  
100  
         
Datebook  
Day View  
Select a day in the week view and press VIEW (+) to see the  
day’s events. You can store, edit, view, copy, and delete any  
event from the day view.  
Untimed  
event  
Day of week  
Alarm  
{ THU 19-NOV  
• Joe's B-day  
}
Down scroll  
arrow  
9:00 A Marie,...  
Event  
M
BACK  
VIEW  
Return to  
previous screen  
Show event  
details  
Press  
M
the Datebook Menu  
to open  
Event View  
Select an event in the day view and press VIEW (+) to open  
the detailed event view. You can edit, copy, and delete events  
from the event view.  
Alarm  
Day and time  
Event details  
Edit event  
A THU 9:00am  
Marie, mtg about  
new product  
Down scroll  
arrow  
Return to  
previous screen  
M
BACK  
EDIT  
Press  
M
the Datebook Menu  
to open  
101  
         
Datebook  
Storing a New Event  
A title is required for a datebook event. All other information is  
optional.  
Find the Feature  
M > Datebook > day  
M > New  
See “Selecting a Feature Option” on page 50 for instructions on  
scrolling to and selecting options.  
Press  
To  
1
CHANGE (+)  
select Title  
2
keypad keys  
enter a title for the event (see  
“Entering Text” on page 53)  
3
4
OK (+)  
store the event title  
scroll to other fields and enter  
information as necessary  
S
Other fields let you enter start time,  
duration, date, repeating events, and  
reminder alarm.  
5
DONE (-)  
store the new event and return to the  
day view  
102  
     
Datebook  
Changing Event Information  
To change information about an existing event:  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
* or #  
VIEW (+)  
S
display the day view  
scroll to the event you want to  
change  
4
5
6
VIEW (+)  
EDIT (+)  
S
display the event view  
edit the event  
scroll to the detail you want to  
change  
7
8
9
CHANGE (+)  
keypad keys  
edit the information  
enter the new information  
DONE (-)  
store the information and return to  
the day view  
103  
   
Datebook  
Copying an Event  
To copy information from a current event to a new event:  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
4
5
6
7
* or #  
VIEW (+)  
S
display the day view  
scroll to the event to copy  
open the Datebook Menu  
scroll to Copy  
M
S
SELECT (+)  
YES (-)  
copy the event  
confirm the copy  
Your phone assumes that you want to  
change the date, and displays the  
Date field.  
8
9
keypad keys  
enter the date information  
move to the month, day, and year  
save the copy of the event  
} (+)  
10 DONE (-)  
11  
scroll to event details and edit the  
information as necessary  
S
12 DONE (-)  
store the new event and return to the  
day view  
104  
   
Datebook  
Deleting an Event  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
4
5
6
* or #  
VIEW (+)  
S
display the day view  
scroll to the event to delete  
open the Datebook Menu  
scroll to Delete  
M
S
SELECT (+)  
select Delete  
For non-repeating events, go to  
step 7. For repeating events, the  
phone displays a delete event  
menu:  
a
b
S
scroll to This Event Only or  
Repeat Events  
SELECT (+) select the event(s) to delete  
7
YES (-)  
confirm the deletion  
The phone briefly displays a  
Deleted:message and returns you  
to the day view.  
105  
     
Radio  
You can use your phone to tune, store presets, and  
listen to FM radio stations when the optional Motorola  
Original™ FM Stereo Radio Headset accessory is  
plugged into the phone’s accessory connector port.  
Turning the Radio On and Off  
Press  
To  
Radio (+)  
turn the radio on and off  
Alternatively, you can use the following procedure:  
Press  
To  
1
2
3
M
open the menu  
scroll to Radio  
S
On (+) or Off (+) turn the radio on or off  
Note:The Radio (+) soft key option and Radio menu feature  
are displayed only when the FM Stereo Radio Headset is plugged  
into the accessory connector port.  
Tuning a Station  
DoThis  
To  
Press S  
scroll up or down to the next frequency  
or  
Press and hold S  
scroll up or down to the next available  
stereo station  
106  
             
Radio  
Storing a Preset  
To store a station to a preset that you can recall later:  
DoThis  
To  
Press and hold a number  
key (1 to 9)  
assign its preset number to the  
tuned station  
Selecting a Preset  
To select a preset radio station:  
Press  
To  
a number key (1 to 9) tune the station stored at that  
preset location  
Sending and Receiving Calls With the  
Radio On  
Your phone interrupts the radio signal and rings or vibrates as  
usual to notify you of an incoming call, message, or other event.  
When you receive a call:  
DoThis  
To  
Press IGNORE (-)  
ignore the call  
Press ANSWER (+)  
answer the call  
or  
Note: You can use the FM  
Stereo Radio Headset  
microphone to converse with  
the other party during a call  
Press the button on the  
FM Stereo Radio Headset  
microphone  
107  
     
Radio  
To end the call and resume the FM broadcast:  
DoThis  
To  
end the call  
Press O  
or  
Press and hold the button  
on the FM Stereo Radio  
Headset microphone  
Turn the radio off before dialing outgoing calls from the phone  
keypad. You do not have to turn off the FM radio feature to dial  
emergency numbers, or numbers selected from your phonebook  
or other lists.  
Tip: To dial a recently called number, press N or the button on  
the FM Stereo Radio Headset microphone to go to the dialed  
calls list. For more information, see “Recent Calls” on page 79.  
108  
   
Messages—Voicemail  
You can listen to your voicemail messages by calling  
your network voicemail phone number. Voicemail  
messages are stored on the network—not on your  
phone. Contact your service provider for more details.  
StoringYour Voicemail Number  
Store your voicemail number in your phone to make it faster and  
easier to use voicemail. Your voicemail number is provided by  
your service provider.  
Find the Feature  
M > Messages  
M > VoiceMail Setup  
Press  
To  
1
keypad keys  
enter the phone number for your  
voicemail  
2
OK (+)  
store the number  
Receiving a New Voicemail Message  
When you receive a voicemail message, your phone displays the  
& (voice message waiting) indicator and a New VoiceMail  
notification. (Some networks only indicate when you have  
messages, whether they are new or not.) If reminders are turned  
on, your phone sends a reminder every five minutes until you  
close the new message notification, listen to the message, or  
turn off your phone. (See “Reminders” on page 148.)  
109  
                 
Messages—Voicemail  
From the new message notification:  
Press  
To  
CALL (+)  
call your voicemail phone number  
and listen to the message  
Listening to a Voicemail Message  
To listen to your voicemail messages at any time:  
Find the Feature  
M > Messages > VoiceMail  
Your phone calls the voicemail phone number you stored. If you  
do not have a voicemail number stored, the phone guides you  
through storing a number.  
110  
   
Messages—Text  
Text messages are brief messages that you can send  
and receive (such as Where are we meeting?).  
Received messages appear on your phone display or  
in your text message inbox.  
Quick notes are pre-written text messages that you can  
customize and send quickly.  
You must set up the text message inbox before you can send and  
receive these messages. The total number of messages the inbox  
can hold depends on the length of the messages, and the  
number of other messages and drafts stored on your phone.  
Note: Your service provider may have already programmed the  
text message inbox settings for you.  
Setting Up theText Message Inbox  
Find the Feature  
M > Messages  
M > Text Msg Setup  
Press  
To  
1
CHANGE (+)  
change the Srvce Center No.  
which is provided by your service  
provider  
2
keypad keys  
enter the phone number for the  
service center that handles your  
outgoing messages  
3
4
OK (+)  
store your service center number  
CHANGE (+)  
change the Expire After period  
111  
               
Messages—Text  
Press  
To  
5
keypad keys  
enter the expiration period—the  
number of days your network tries to  
send unreceived messages  
6
7
8
OK (+)  
CHANGE (+)  
S
store the expiration period  
change the Reply Type  
scroll to the default type of replies  
you want to send—SMS text  
messages, or other formats  
9
OK (+)  
store the reply type  
10 CHANGE (+)  
11  
change the Cleanup setting  
scroll to the number of days that  
messages should stay in your inbox,  
or the number of messages that  
should be kept in your inbox  
S
12 SELECT (+)  
select the cleanup setting  
If you select Custom, continue.  
Otherwise, go directly to step17 to  
complete the procedure.  
scroll to the number of days or  
messages  
13  
S
move to the type identifier  
14 } (+)  
15  
scroll to days or msgs  
S
16 DONE (-)  
store the custom cleanup period  
save the text message inbox settings  
17 DONE (-)  
112  
   
Messages—Text  
Receiving aText Message  
Note: You must set up the text message inbox before you can  
receive text messages. See “Setting Up the Text Message Inbox”  
on page 111.  
When you receive a new message, your phone displays the X  
(message waiting) indicator and a New Message notification,  
and gives an alert. If reminders are turned on, your phone sends  
a reminder every five minutes until you close the new message  
notification, read the message, or turn off your phone. (See  
“Reminders” on page 148.)  
From the new message notification:  
Press  
To  
READ (+)  
open the message (or your text  
message inbox if there are multiple  
messages)  
As memory space for storing messages gets close to full, the X  
(message waiting) indicator flashes and your phone displays  
Memory is Low! when you receive a new message. When no  
more messages can be stored, your phone displays Memory is  
Full!and the network temporarily holds your new messages.To  
receive these new messages, you must delete some existing  
messages from your inbox, outbox, or drafts folder.  
113  
             
Messages—Text  
Reading, Locking, or Deleting aText  
Message  
You can open your text message inbox to read, lock, or delete  
messages at any time.  
Messages in the text message inbox are sorted from newest to  
oldest. The oldest messages are deleted automatically as  
specified by the inbox cleanup setting (see “Setting Up the Text  
Message Inbox” on page 111). If you want to save a message,  
you should lock it to prevent it from being deleted during  
cleanup.  
Find the Feature  
M > Messages > Text Msgs  
Press  
To  
scroll to the message you want  
(n = read, f = read and locked)  
1
S
2
3
READ (+)  
open the message  
SAVE (-)  
close the message without changes  
or  
DELETE (+)  
delete the message  
or  
M
open the Text Msg Menu to perform  
other procedures as described in the  
following list  
114  
     
Messages—Text  
The Text Msg Menu includes the following options:  
Option  
Description  
Call Back  
Call the number listed in the message  
header or embedded in the message text.  
If more than one number is embedded,  
you can select one from a list.  
Go To  
Launch the micro-browser and go to a  
Web address (URL) embedded in the  
message. If more than one URL is  
embedded, you can select one from a list.  
Reply  
Open a new text message, with the  
message’s Reply To number in the To  
field.  
Forward  
Open a copy of the text message, with an  
empty To field.  
Lock/Unlock  
Lock or unlock the message.  
Store Number  
Open a new phonebook entry with the  
message’s embedded number in the No.  
field. If more than one number is  
embedded, you can select one from a list.  
Delete  
Delete the message or all inbox messages.  
or  
Press Yes (-) to confirm the deletion.  
Delete All  
Create Message Open a new text message.  
Setup Open the text message inbox setup menu.  
115  
   
Messages—Text  
Sending aText Message  
You can create and send a text message to one or more  
recipients.The text message feature lets you manually enter each  
recipient’s phone number, or select one or more numbers from  
the phonebook or recent calls lists.  
When you manually enter phone numbers in the To field, you  
must insert a space between each phone number. Press and hold  
1 to insert a space as needed.  
Note: If you receive and answer a call while composing a text  
message, your phone stores the message in the drafts folder and  
closes the message editor. Your message is also stored in the  
drafts folder if you respond to a missed call notification while  
using the message editor.  
Find the Feature  
M > Messages  
M > Create Message  
Press  
To  
1
CHANGE (+)  
select To  
116  
     
Messages—Text  
Press  
To  
2
keypad keys  
enter one or more phone numbers  
where you want to send the message  
Tip: Remember to press and hold  
1 to insert a space between each  
phone number that you enter  
manually.  
or  
BROWSE (+)  
select one or more phone numbers  
from the phonebook or recent call  
lists  
3
4
5
OK (+)  
store the number(s)  
CHANGE (+)  
keypad keys  
select Msg  
enter the text message (see “Entering  
Text” on page 53)  
Note: Message length is limited.  
When 40 or fewer characters remain,  
a two-digit counter at the top of the  
display shows how many are left.  
6
7
OK (+)  
store the text message  
finish the message  
DONE (-)  
Your phone displays  
Send Message Now?  
117  
 
Messages—Text  
Press  
YES (-)  
To  
8
send the message  
or  
NO (+)  
cancel the message or save it as a  
draft  
A saved message is stored in the  
drafts folder, where you can edit it  
and send it at a later time.  
Sending a Quick NoteText Message  
Quick notes are short, pre-written text messages that you can  
select, edit, and send quickly (for example, Meet me at ...).  
You can also create new quick note messages and store them for  
later use.  
To send a quick note message:  
Find the Feature  
M > Messages > Quick Notes  
Press  
To  
scroll to the quick note  
1
S
2
READ (+)  
read the quick note  
or  
M
open the Quick Note Menu to  
perform other procedures as  
described in the following list  
118  
         
Messages—Text  
The Quick Note Menu includes the following options:  
Option  
Description  
New  
Open an editor where you can create a  
new quick note.  
Enter text and press OK (+) to save it  
as a quick note.  
Edit  
Open an editor where you can edit the  
selected quick note.  
Edit the quick note text and press  
OK (+) to save your changes.  
Delete  
Send  
Delete the selected quick note.  
Open a new message, with the selected  
quick note text in the Msg field.  
Complete the other fields in the message  
(for details, see “Sending a Text Message”  
on page 116).  
To send the quick note to multiple  
recipients, enter multiple phone numbers  
in the Tofield as described in step 2 of the  
procedure for “Sending a Text Message”  
on page 117.  
119  
   
Messages—Text  
Viewing the Status of SentText  
Messages  
Text messages that you send are stored in the outbox. To view  
the contents of your outbox:  
Find the Feature  
M > Messages > Outbox  
Messages are sorted from newest to oldest. The following icons  
indicate message status:  
á = sending in progress  
Y delivered  
m = sending failed  
120  
     
Shortcuts  
Your phone includes several pre-programmed shortcuts. You can  
create additional shortcuts, if you like, to mark frequently used  
menu items.  
Standard Shortcuts  
The following shortcuts are pre-programmed in your phone. You  
cannot edit or delete these shortcuts.  
DoThis  
To  
Press M, then  
zoom in/out your phone’s display  
press and hold M view  
(within two seconds)  
(See “Changing the Zoom Setting”  
on page 29.)  
Press M #  
display your phone number  
go to the dialed calls list  
(See “Recent Calls” on page 79.)  
Press N  
exit the menu system and return to  
the idle display  
Press O  
User-Settable Shortcuts  
You can create shortcuts to many menu features and  
applications. A shortcut takes you directly to the menu item, or  
performs the menu action (if applicable).  
121  
         
Shortcuts  
Creating a Shortcut  
You can assign a keypad shortcut, or both a keypad shortcut and  
a voice shortcut to a menu item.  
A voice shortcut lets you go directly to a menu item by saying its  
shortcut name.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
DoThis  
To  
1
Press M  
enter the menu system  
2
Scroll to the item to  
which you want to  
assign a shortcut  
highlight the menu item  
3
4
Press and hold M  
open the shortcut editor  
The phone displays:  
Assign Shortcut for:  
Item”?  
where Item is the name of the  
item you selected.  
Press YES (-)  
view shortcut options  
122  
       
Shortcuts  
DoThis  
To  
5
Press CHANGE (+)  
change the keypad shortcut  
number, if necessary  
or  
Press DONE (-)  
select the default keypad  
shortcut number and close the  
shortcut editor if you do not  
want to assign a voice shortcut  
or  
Press S  
scroll to Voice if you want to  
assign a voice shortcut  
6
7
Press RECORD (+)  
begin the recording process  
The phone displays Press Voice  
Key then say voice shortcut.  
Press and release the  
voice key on the right  
side of your phone and  
say the shortcut’s name  
(in two seconds)  
record the shortcut name  
The phone displays Press Voice  
Key then REPEAT voice  
shortcut.  
8
9
Press and release the  
voice key and repeat  
the name  
confirm the shortcut name  
The phone displays Trained:  
Voice Shortcut  
Press DONE (-)  
store the shortcut name and  
close the shortcut editor  
123  
   
Shortcuts  
Using Shortcuts  
You can use a shortcut from the idle display, while on a call, or  
while scrolling through a menu.  
Use a Keypad Shortcut  
If you know the shortcut number:  
Press  
To  
1
M
open the menu  
2
the shortcut’s number go to the menu item, or perform  
the menu action  
Select a Shortcut From the List  
To select a shortcut from the shortcut list:  
Find the Feature  
M > Shortcuts  
> the shortcut you want  
Use aVoice Shortcut  
To use a voice shortcut:  
DoThis  
To  
1
Press M  
open the menu  
2
Press and release the  
voice key on the right  
side of your phone and  
say the shortcut’s name  
(in two seconds)  
go to the menu item, or perform  
the menu action  
124  
     
Voice Notes  
The voice note feature lets you record personal messages or  
phone calls. You can play back a voice note at any time. There  
are no pre-recorded voice notes on your phone.  
Recording a Voice Note  
Use this procedure to record a voice note when the idle display is  
visible, or use it during a phone call to record the call. Your  
phone plays an alert tone to notify the other party that the call is  
being recorded.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of conversations.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
DoThis  
Result  
1
Press and hold the voice  
key on the right side of  
A tone sounds in the  
earpiece and the phone  
your phone for the duration displays the Recording  
of the recording. Voice Note message.  
2
3
Speak your voice note into The phone records your  
the phone while continuing voice note and displays a  
to hold the voice key.  
recording timer.  
Release the voice key to  
stop recording.  
The phone displays the voice  
notes list number and the  
total recording time.  
125  
         
Voice Notes  
Viewing the Voice Notes List  
The voice notes list shows all your voice notes along with other  
important information and features.  
Find the Feature  
M > Voice Notes  
Locked  
voice note  
Time/date  
recorded  
Voice Notes  
2)2:20pm 6/1/00  
1)4:05am 4/1/00  
f
Down scroll  
arrow  
Play the  
highlighted  
voice note  
M
EXIT  
PLAY  
Return to  
previous screen  
Press  
M
Voice Notes Menu  
to open the  
New Voice Note appears at the end of the list or by itself if no  
voice notes are stored. Select New Voice Note to view  
instructions on how to record a new voice note.  
126  
     
Voice Notes  
Playing a Voice Note  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note  
1
S
2
PLAY (+)  
play the voice note  
When an optional Motorola Original™ headset accessory or FM  
Stereo Radio Headset accessory is connected to your phone,  
voice note playback is automatically routed to the headset.  
Tip: You can play a voice note while taking a call. It will not be  
transmitted to the other party.  
Playback Screen  
While the voice note is playing, the playback screen is displayed.  
Indicates  
% played  
Voice note  
number  
Voice Note 3  
{
}
Press  
*
to rewind  
Press  
#
fast forward  
to  
SAVE  
M
DELETE  
Return to  
previous  
screen  
Press  
M
Voice Notes Menu  
to open the  
Erase  
voice note  
127  
           
Voice Notes  
Voice Note Controls  
While playing back a voice note, press these keys to do the  
following:  
If the voice note  
Stop playback  
is unlocked, stop  
playback and  
and go to Voice  
Notes Menu  
.
display Delete  
Voice Note?  
Stop playback  
and return to  
voice notes list.  
If the voice note  
is locked, stop  
playback and  
unlock voice note.  
Raise or lower  
playback volume  
of voice note.  
Press any number  
key to alternately  
stop and start  
playback.  
Stop playback  
and scroll  
up/down to  
next voice note.  
Fast forward  
three seconds,  
resume playing.  
Rewind three  
seconds, resume  
playing.  
When playback is  
complete, press to  
restart.  
Press and hold  
to fast forward  
to end.  
Press and hold  
to rewind to the  
beginning.  
128  
     
Voice Notes  
Locking and Unlocking a Voice Note  
You can prevent a voice note from being accidentally deleted by  
locking it. To delete a locked voice note, you must first unlock it.  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note you want to  
lock or unlock  
1
S
2
3
4
M
open the Voice Notes Menu  
scroll to Lock or Unlock  
S
SELECT (+)  
lock or unlock the voice note  
You can also lock or unlock a voice note while playing it back.  
When the playback screen is displayed:  
Press  
To  
1
2
3
M
open the Voice Notes Menu  
scroll to Lock or Unlock  
S
SELECT (+)  
lock or unlock the voice note  
Playback stops when you lock or unlock a voice note. Press any  
number key to resume playback.  
129  
   
Voice Notes  
Deleting a Voice Note  
You can delete a single unlocked voice note or all unlocked voice  
notes. To delete a locked voice note, you must first unlock it. See  
“Locking and Unlocking a Voice Note” on page 129.  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note you want to  
delete  
1
S
2
3
4
M
open the Voice Notes Menu  
scroll to Delete or Delete All  
select the highlighted option  
S
SELECT (+)  
The phone displays  
Delete Voice Note X?, or  
Delete All Voice Notes?  
5
YES (-)  
delete the selected voice note, or  
delete all voice notes  
Notes:  
• You can always press NO (+) to cancel deletion.  
• A deleted voice note cannot be recovered.  
130  
   
Micro-Browser  
The micro-browser lets you access Web pages on  
your phone. Contact your service provider to set up  
access, if necessary.  
Note: Your phone may be configured to use a high-speed GPRS  
(General Packet Radio Service) network connection. This type of  
connection can be identified by a é or GPRSindicator in the idle  
display that disappears when you start a micro-browser session.  
If a W (connected call) indicator is displayed when you start a  
micro-browser session, your phone is using a standard voice  
channel connection. The type of network connection your phone  
uses depends on your service provider’s network. Your network  
connection charges may vary depending on the type of  
connection used.  
Starting a Micro-Browser Session  
To open the micro-browser:  
Find the Feature  
M > Browser  
The micro-browser displays the home page set up by your service  
provider.  
Press  
To  
scroll to a bookmark or service  
1
S
2
SELECT (+)  
select the service  
Shortcut: If you open a text message with a Web address (URL)  
embedded in it, you can select M > Go To to launch the  
131  
             
Micro-Browser  
micro-browser and go directly to the URL. If more than one URL  
is embedded, you can select one from a list.  
If you are unable to establish a network connection with the  
micro-browser, contact your service provider.  
Interacting With Web Pages  
You can perform the following operations on a Web page:  
DoThis  
To  
scroll through a text message  
Press S  
scroll through and select items in a  
list  
Press S and then  
SELECT (+)  
Press keypad keys  
enter requested information  
and then OK (+)  
Tip: Press * to delete one letter  
at a time if you make a mistake.  
call the number from the  
micro-browser  
Press S to scroll to a  
phone number on a Web  
page, then press N  
Press *  
go back to the previous Web page  
Press M  
open the Browser Menu  
132  
           
Calculator  
You can use your phone as a convenient calculator and currency  
converter.  
Calculating Numbers  
Find the Feature  
M > Calculator  
Press  
To  
1
2
3
number keys  
enter a number in the calculator  
highlight a calculator function  
perform the highlighted function  
* or #  
SELECT (+)  
Selected function  
appears here  
Entered  
number  
Calculator  
Press  
*
to scroll  
or  
+
0
Press  
*
to highlight  
or  
#
x
}
#
. C = + -  
÷
to other  
functions  
a function  
EXIT  
M
SELECT  
Perform the  
highlighted  
function  
Exit the  
calculator  
Press  
M
the Calculator Menu  
to open  
133  
       
Calculator  
The calculator can perform the following functions:  
Function  
Description  
.
Insert a decimal point  
C
Clear the calculation  
CE  
Clear entry (replaces the C function when you  
enter subsequent values in a calculation)  
=
+
-
x
÷
%
±
$
Calculate the result  
Add  
Subtract  
Multiply  
Divide  
Divide the displayed value by 100  
Change the entry’s sign (positive/negative)  
Calculate the exchange rate  
Store the current value in memory (overwrites  
values already stored)  
MS  
Clear the value stored in memory  
MC  
MR  
Replace the displayed value with the value  
stored in memory  
134  
Calculator  
Converting Currency  
The currency converter works just like the calculator, but uses the  
$ (currency) function:  
Find the Feature  
M > Calculator  
M > Exchange Rate  
Press  
To  
1
2
3
number keys  
enter the exchange rate  
OK (+)  
store the exchange rate  
number keys  
enter the amount to convert (amount  
to multiply by the exchange rate)  
highlight the $ function  
4
5
* or #  
SELECT (+)  
perform the conversion  
135  
     
Games  
Your phone contains three games that you can play between  
phone calls. If you get an incoming call, message, alarm, or alert,  
the game ends automatically.  
Selecting and Starting a New Game  
Find the Feature  
M > Games  
Press  
To  
scroll to the game of your choice  
1
S
2
SELECT (+)  
start the game  
When the game is over, you can play another session of the  
same game or return to the games menu.  
Press  
To  
BACK (-)  
return to the games menu  
or  
NO (-)  
NEW (+)  
start another session of the game you  
just played  
or  
YES (+)  
136  
       
Games  
Ending a Game  
You can end a game at any time.  
Press  
To  
BACK (-)  
end the game session and return to  
the games menu  
or  
O
Playing a Game  
Blackjack  
In this classic Las Vegas card game, you play against the dealer  
to see who can get closer to 21 points without going over.  
Rules of the game  
• With each new hand, the first card is dealt to the dealer.  
The dealer’s cards are shown at the top of the display, and  
your cards are shown at the bottom.  
• All face cards count as 10 points.  
• All number cards count as the points shown on their face.  
• An Ace counts as 11 points, unless that would put you over  
21 points. Otherwise, an Ace is counted as 1 point. An Ace  
that was originally counted as 11 may later be counted as 1  
point if it will bring your points under or equal to 21 points.  
• An initial deal of an Ace and a card with a face value of 10  
points counts as exactly 21 points or Blackjack.  
137  
     
Games  
• Blackjack automatically wins against any other hand that  
totals 21 points.  
• If you score more than 21 points, you go “bust” or lose.  
• If you get five cards without going bust, you win.  
• If you and the dealer have the same score, the dealer wins.  
• You can ask for a “hit” or another card as long as you do  
not go bust.  
• As long as the dealer’s total is less than 17 points, the  
dealer must continue to take a hit.  
How to Play  
When the game begins, you are dealt two cards. Based on their  
total face value, you can:  
Press  
To  
STAY (-)  
see the results of the hand  
HIT ME (+)  
request another card  
138  
 
Games  
Mindblaster  
Your goal is to guess a secret four-symbol code. You play by  
entering symbols into four spaces and then submitting a guess.  
Rules of the Game  
• Your score is the number of guesses it takes to reveal the  
secret code.  
• When you submit a guess, you are given clues that indicate  
how many symbols you have identified correctly and how  
many are in the correct position. The position of the clues  
does not correspond to the location of the symbols.  
= correct symbol in correct position  
= correct symbol in wrong position  
• You can see a history of your last 10 guesses.  
• Once you enter a symbol into a blank space, you can  
change the symbol but you cannot make the space blank  
again.  
• When you correctly guess the four-symbol code, the display  
shows your score and the level of your next game.  
• After you win one game, you progress from level 1 to level  
2.  
• After you win two more games, you progress from level 2 to  
level 3.  
• When you exit the game or turn off the phone, you begin  
again at level 1.  
139  
 
Games  
How to Play  
When the game begins, you see four blank spaces. To play the  
game:  
DoThis  
To  
move from space to space  
Press * or #  
place a symbol in a space  
Press S  
Press GUESS (+)  
submit a guess (when all four spaces  
contain symbols)  
scroll through and view a history of  
your last 10 guesses  
Select > and then  
press S  
Paddleball  
In this test of endurance, your mission is move your paddle to  
strike a bouncing ball. The more you succeed, the smaller your  
paddle gets.  
Rules of the game  
• Your score is the number of times your paddle hits the ball.  
• You lose when the paddle misses the ball.  
How to play  
Press  
S
To  
move your paddle so that it hits the  
bouncing ball  
140  
     
AdjustingYour Settings  
You can adjust a wide variety of phone settings to suit your  
needs.  
Ring/Vibrate  
Your phone rings or vibrates to notify you of an incoming call,  
message, or other event. This ring or vibration is called an alert.  
You can select one of five different alert profiles:  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
t
x
u
Ring and vibrate  
The alert setting indicator in your display shows the current alert  
profile (see illustration on page 27).  
Each alert profile contains settings for ringer and keypad volume.  
It also includes alert tone settings for different events: incoming  
calls, text messages, voicemail messages, data calls, fax calls,  
alarms, and reminders. You can modify the settings in each  
profile.  
Select an Alert Profile  
Find the Feature  
M > Settings > Ring/Vibrate  
> Alert  
Press  
To  
scroll to the alert profile you want to  
use  
1
S
141  
                       
Adjusting Your Settings  
Press  
To  
2
SELECT (+)  
select the alert profile  
The phone displays the  
Changed: Alert message.  
Customize an Alert Profile  
You can customize a profile by changing the alerts used for  
specific events (such as incoming calls, text messages, etc.). Your  
phone includes a variety of preset alert tones and vibrations.Any  
changes you make are saved to the current alert profile.  
Tip: This feature also lets you set the profile’s ringer volume and  
keypad volume.  
Find the Feature  
M > Settings > Ring/Vibrate  
> Alert Detail  
Press  
To  
scroll to the event for which you want  
to set a new alert  
1
S
2
CHANGE (+)  
select the event  
The phone displays the list of  
available alerts.  
scroll to the alert you want for the  
event  
3
4
S
SELECT (+)  
select the alert  
The phone displays the  
Changed: Event Alert message.  
142  
           
Adjusting Your Settings  
Use the MyTones Feature  
You can create up to 32 custom alert tones for your phone. The  
tones you create appear in the list of available alerts (see  
“Customize an Alert Profile” on page 142).  
Creating aTone  
Find the Feature  
M > Settings > Ring/Vibrate  
> My Tones  
Press  
To  
scroll to [New Tone]  
1
2
3
4
S
SELECT (+)  
CHANGE (+)  
keypad keys  
select [New Tone]  
select Notes  
enter notes for the tone (see  
“Entering Notes” on page 144)  
5
6
7
8
9
OK (+)  
store the notes  
CHANGE (+)  
keypad keys  
OK (+)  
select Name  
enter the name for the tone  
store the name  
DONE (-)  
store the tone  
143  
   
Adjusting Your Settings  
Entering Notes  
To create a new tone, use the keypad keys to enter each note.  
Press a key multiple times to cycle through its available notes or  
options (pitch, octave, or length). The default setting for a new  
tone is a quarter note in octave two.  
Key  
1
Phone Display Description  
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
set octave one  
set octave two  
set octave three  
2
3
note A  
note B  
note C  
note D  
note E  
note F  
4
7
0
note G  
rest  
sharp  
flat  
quarter note or quarter rest  
half note or half rest  
whole note or whole rest  
144  
 
Adjusting Your Settings  
Enter a note as follows:  
Task  
Action  
Change the  
octave  
Set the new octave (1, 2, or 3) before  
selecting the note. The new octave applies  
to the note and all following notes until  
you change it again.  
Select the note  
(required)  
Press a keypad key to enter a note.  
Change a note to Enter a sharp or flat (#or b) after selecting  
a sharp or flat  
the note.  
Some sharps and flats are played as  
standard notes. For example, B# is the  
same as C. Press S to scroll to valid notes  
when entering a new note.  
Change a note’s Set the new length (q, h, or w) after  
length  
selecting the note. The new length applies  
to the note and all following notes until  
you change it again.  
Add a rest  
Enter one or more rests (R characters) as  
needed in the tone sequence. You can set  
the length of the rest by entering a q, h, or  
w character after the rest, just as you can  
for a note.  
Listen to a new  
tone as you  
compose it  
Press M to enter the Compose Menu,  
and select Play All to play the notes you  
have entered.  
145  
Adjusting Your Settings  
Example  
Press the following keys to play this sequence of notes and rests  
in octave three: C (quarter note), E flat (quarter note), half rest,  
and G (whole note):  
Press  
To  
Phone Display  
1
1 1 1  
set octave three  
3
2
2 2 2  
enter a quarter  
C
note C  
3
3 3 7 7 enter a quarter  
Eb  
note E flat  
4
5
4 4 0 0 enter a half rest  
Rh  
4 0 0 0 enter a whole  
Gw  
note G  
Playing aTone  
Find the Feature  
M > Settings > Ring/Vibrate  
> My Tones  
Press  
To  
scroll to the tone you want to play  
1
2
3
4
S
M
open the My Tones Menu  
scroll to Play  
S
SELECT (+)  
select Play  
The phone displays the playback  
meter and plays the tone.  
146  
 
Adjusting Your Settings  
Press  
To  
5
PLAY (+)  
or  
CANCEL (-)  
play the tone again  
return to the my tones list  
Editing aTone  
You cannot edit the standard alert tones included with your  
phone. To edit a custom tone that you created:  
Find the Feature  
M > Settings > Ring/Vibrate  
> My Tones  
Press  
To  
scroll to the tone you want to edit  
1
2
3
S
EDIT (+)  
open the tone details  
scroll to the details you want to edit  
S
(Name or Notes)  
4
5
CHANGE (+)  
select the details you want to edit  
keypad keys  
enter new text or notes (see  
“Entering Notes” on page 144)  
6
OK (+)  
store the details  
Deleting aTone  
You cannot delete the standard alert tones included with your  
phone. To delete a custom tone that you created:  
Find the Feature  
M > Settings > Ring/Vibrate  
> My Tones  
147  
Adjusting Your Settings  
Press  
To  
scroll to the tone you want to delete  
1
2
3
4
5
S
M
open the My Tones Menu  
scroll to Delete  
S
SELECT (+)  
YES (-)  
select Delete  
confirm the deletion  
Reminders  
A reminder is an alert that rings or vibrates every five minutes to  
notify you about a voicemail or text message that you have  
received, or a datebook event that you have scheduled.  
To set or turn off reminders:  
Find the Feature  
M > Settings > Ring/Vibrate  
> Alert Detail > Reminders  
Press  
To  
scroll to the reminder alert you want:  
Beep, Vibrate, or Off  
1
2
S
Beep or Vibrate sets the  
corresponding reminder alert type.  
Off turns off all reminders.  
SELECT (+)  
select the reminder alert  
148  
             
Adjusting Your Settings  
Call Forwarding  
Call forwarding sends your phone’s incoming voice,  
fax, and/or data calls directly to another phone  
number. Use call forwarding options to specify which  
calls your phone should forward.When you are ready  
to accept calls on your phone again, you can turn off call  
forwarding.  
Set Up or Cancel Call Forwarding  
The call forwarding options for voice, fax, or data calls are:  
All Calls  
forwards all calls  
If Unavailable forwards calls if your phone is unavailable  
Detailed  
Off  
uses different forwarding numbers if you  
are out of range, unable to answer, or  
busy (voice calls only)  
does not forward calls  
Find the Feature  
M > Settings > Call Forward  
Press  
To  
scroll to the type of calls you want to  
forward  
1
S
(Cancel All cancels all call  
forwarding and ends the procedure.)  
2
3
SELECT (+)  
open the call forward details for that  
call type  
scroll to Forward  
S
149  
           
Adjusting Your Settings  
Press  
To  
4
CHANGE (+)  
change the Forward option  
scroll to the call forward option you  
want  
5
S
6
7
SELECT (+)  
store the option  
scroll to To(for Detailedforwarding,  
scroll to If Busy, If No Answer, or  
If Unreachable)  
S
8
9
CHANGE (+)  
change the phone number  
keypad keys  
enter the forwarding phone number  
or  
BROWSE (+)  
browse through your phonebook or  
other lists for the forwarding phone  
number  
10 OK (+)  
store the forwarding phone number  
Note: You can repeat this procedure to enter forwarding  
information for other call types.  
150  
 
Adjusting Your Settings  
Check Call Forwarding Status  
Your network may store call forwarding status for you. If you  
change your phone’s call forward settings (see “Set Up or Cancel  
Call Forwarding” on page 149), then you should confirm that  
the network call forward status matches your preferences.  
Find the Feature  
M > Settings > Call Forward  
> Forward Status  
Press  
To  
scroll to Voice, Fax, or Data calls  
1
S
2
View (+)  
confirm that the network settings are  
correct  
Reordering Menu Items  
You can customize the order of the items in your phone’s main  
menu, depending upon your usage.  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Main Menu  
Press  
To  
scroll to the menu item you want to  
move  
1
S
2
GRAB (+)  
grab the menu item you want to  
move  
move the item up or down the menu  
insert the item in the new location  
3
4
S
INSERT (+)  
151  
         
Adjusting Your Settings  
Customizing a Soft Key Function  
You can relabel the soft keys (- and +) and the smart key  
to access different main menu items from the idle display.  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Keys  
Press  
To  
scroll to Left, Right, or Smart  
1
2
3
4
S
CHANGE (+)  
S
open the key editor  
scroll to the new key function  
confirm the new function  
SELECT (+)  
The key will have the new function  
whenever the phone is idle.  
Hands-Free Use  
You can purchase an optional Motorola Original™  
hands-free car kit or headset for your phone. These  
accessories provide alternative ways for you to use your  
phone without using your hands.  
Note: The use of wireless devices and their accessories may be  
prohibited or restricted in certain areas. Always obey the laws  
and regulations on the use of these products.  
152  
               
Adjusting Your Settings  
Automatic Answer  
When you activate automatic answer and connect your phone to  
a car kit or headset, your phone automatically answers calls after  
two rings.  
Find the Feature  
M > Settings  
> Other Settings  
Press  
To  
scroll to Car Settings or Headset  
1
2
3
4
5
6
S
SELECT (+)  
S
select the feature  
scroll to Auto Answer  
select Auto Answer  
scroll to On or Off  
confirm the setting  
SELECT (+)  
S
SELECT (+)  
Automatic Hands-Free  
You can set up your phone to automatically route calls to a car  
kit when it detects a connection.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Auto Handsfree  
Press  
To  
scroll to On or Off  
1
S
2
SELECT (+)  
confirm the setting  
153  
   
Adjusting Your Settings  
Power-Off Delay  
When your phone is connected to a car kit, you can set it to stay  
on for a specified time period after you switch off the ignition.  
This keeps your phone from draining your vehicle battery by  
staying on indefinitely, but leaves your phone on long enough  
that you do not have to re-enter your unlock code when you  
make short stops.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Power-Off Delay  
Press  
To  
scroll to the time delay option you  
want  
1
S
2
SELECT (+)  
confirm your selection  
Caution: If you select Continuous, the phone does not power  
off when you turn off the ignition. Be careful not to accidentally  
drain your vehicle battery if you select this option.  
154  
 
Adjusting Your Settings  
ChargerTime  
When your phone is connected to a car kit, you can set it to  
charge itself for a specified time period after you switch off the  
ignition. This helps ensure that the phone battery gets fully  
charged while the vehicle is parked.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Charger Time  
Press  
To  
scroll to the charge time option you  
want  
1
S
2
SELECT (+)  
confirm your selection  
155  
 
Data and Fax Calls  
A Motorola Original™ data kit lets you transfer data  
between your phone and a computer or other external  
device. You can:  
• synchronize data between your phone and an external  
®
device with Starfish TrueSync software, a Motorola  
accessory product. See the TrueSync user guide for more  
information.  
Note:TrueSync software is designed to synchronize with  
basic features of many popular Personal Information  
Management (PIM) software and hardware products.  
• use your phone as a modem to connect to the Internet  
• use your phone to send and receive data and fax calls on  
your computer or hand-held device.  
ConnectingYour Phone to an External  
Device  
Connect your phone to an external device (such as a computer or  
hand-held device) using a serial cable or a USB cable.  
Note: Not all devices are compatible with serial cable or USB  
cable connections. Check your external device for specifications.  
Set Up a Cable Connection  
Attach a serial cable or Motorola Original USB cable to the  
phone and external device as follows.  
156  
             
Data and Fax Calls  
Note: Check your computer or hand-held device to determine  
the type of cable you need.  
Attaching a Serial Cable  
Use the interchangeable head on the Motorola Multi-Connect  
Serial Cable to connect a computer, Palm III device, or Palm V  
device to your phone.  
DoThis  
1
Plug the serial cable  
into the detachable  
head. Make sure  
that the Motorola  
logo on the  
detachable head  
and the metal  
shielding on the  
serial cable plug are  
both facing you.  
2
3
With the Motorola  
logo and the phone  
both facing you,  
plug the detachable  
head into your  
phone’s accessory  
connector port.  
Plug the other end of the cable into the serial interface  
connection on the external device and tighten the screws.  
157  
Data and Fax Calls  
Attaching a USB Cable  
DoThis  
1
Plug the end of the  
cable with the Motorola  
logo into your phone’s  
accessory connector  
port. Make sure that the  
logo and the phone are  
both facing you.  
2
Plug the other end—the USB connection—into the USB  
port on the external device.  
Install the Software  
Install the software from the CD-ROM that comes with your  
Motorola Original data kit. See the data kit’s user guide for more  
information.  
158  
   
Data and Fax Calls  
Sending a Data or Fax Call  
You can connect your phone to a computer or hand-held device  
to send data or a fax from the connected device.  
Use this feature to transfer data from your computer onto  
another device, and to synchronize phonebook and datebook  
information between your phone, computer, and/or hand-held  
device.  
Connect your phone (see “Connecting Your Phone to an External  
Device” on page 156) and do the following:  
DoThis  
To  
1
Check the phone make sure that the phone is  
connected and powered on  
2
Open the  
application on  
your computer  
place the call through the application  
(such as dial-up-networking or fax)  
Note: You cannot dial data or fax  
numbers through your phone’s  
keypad. You must dial them through  
your computer, unless you are  
making a talk then fax call (see  
“Sending a Talk Then Fax Call” on  
page 161).  
3
End the transfer  
close the call and connection when  
on your computer the transfer is complete  
159  
     
Data and Fax Calls  
Receiving a Data or Fax Call  
You can connect your phone to a computer or hand-held device  
to receive data or a fax.  
Use this feature to transfer data to your computer from another  
device.  
Transfer the Data or Fax  
Connect your phone (see “Connecting Your Phone to an External  
Device” on page 156).  
Your phone notifies you when the data or fax call arrives, and  
transfers the call to the connected device. You must use the  
application running on the connected device to answer the call.  
End the Data/Fax Connection  
When the data or fax transfer is complete:  
DoThis  
To  
End the call from the close the connection  
connected device  
160  
     
Data and Fax Calls  
Sending aTalkThen Fax Call  
You can place a call where you talk and then send a  
fax to the same phone number within the same call.  
Connect to the device that will send the fax (see  
“Connecting Your Phone to an External Device” on page 156)  
and do the following:  
Press  
To  
1
2
3
4
keypad keys  
enter the phone number for the call  
M
open the Dialing Menu  
scroll to Talk Then Fax  
S
SELECT (+)  
select Talk Then Fax (for the next  
call only)  
dial the call  
5
N
Speak and, when ready, initiate the  
fax transfer on the connected device.  
When transfer is complete, end the  
call from the connected device.  
161  
       
Security  
Assigning a New Code or Password  
Your phone’s four-digit unlock code is originally set to 1234, and  
the six-digit security code is originally set to 000000 at the  
factory. Your service provider may reset these numbers before  
you receive your phone.  
If your service provider has not reset these numbers, we  
recommend that you change them to prevent other users from  
accessing your personal information or modifying your phone  
settings. The unlock code must contain four digits, and the  
security code must contain six digits. Be sure to make a note of  
the new numbers.  
You can also reset your SIM card PIN code, PIN2 code, and/or  
call barring password if necessary.  
Notes:  
• Your service provider may retain your phone’s security code  
for customer service purposes. In this case, you will not be  
able to use phone features that require you to enter the  
security code (such as master clear, master reset, and the  
unlock code bypass feature).  
• If the only code you can change is the unlock code, the  
New Passwordsmenu is unavailable and the Unlock Code  
option appears on the Phone Lockmenu. In this case, open  
the unlock code editor by selecting: M > Settings  
> Security > Phone Lock > Unlock Code.  
162  
                     
Security  
To change a code or password:  
Find the Feature  
M > Settings > Security  
> New Passwords  
Press  
To  
scroll to the code or password you  
want to change  
1
S
2
3
CHANGE (+)  
select the code or password  
enter your old code  
keypad keys  
If you do not know your code, see “If  
You Forget a Code or Password” on  
page 163.  
4
5
6
7
8
OK (+)  
keypad keys  
OK (+)  
keypad keys  
OK (+)  
submit your old code  
enter the new code  
assign the new code  
re-enter the new code  
confirm the new code  
IfYou Forget a Code or Password  
If you forget your security code (originally set to 000000), SIM  
card PIN code, PIN2 code, or call barring password, contact your  
service provider.  
163  
             
Security  
If you forget your unlock code, try entering 1234 or the last four  
digits of your phone number. If that does not work, do the  
following when you see the Enter Unlock Code message:  
Press  
To  
1
2
3
M
go to the unlock code bypass screen  
keypad keys  
enter your security code  
submit your security code  
OK (+)  
Locking and UnlockingYour Phone  
You can lock your phone manually or set your phone to lock  
automatically whenever you turn it off.  
When you try to use a locked phone, it asks you to enter the  
unlock code. A locked phone still rings or vibrates for incoming  
calls or messages, but you must unlock it to answer.  
You can make emergency calls on your phone even when it is  
locked. See “Dialing an Emergency Number” on page 37.  
LockYour Phone Manually  
Find the Feature  
M> Settings > Security  
> Phone Lock > Lock Now  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
2
OK (+)  
lock the phone  
164  
             
Security  
SetYour Phone to Lock Automatically  
You can set your phone to lock every time you turn it off:  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
2
OK (+)  
set the phone to lock automatically  
UnlockYour Phone  
At the Enter Unlock Code prompt:  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
The unlock code is originally set to  
1234. If necessary, see “If You Forget  
a Code or Password” on page 163.  
2
OK (+)  
unlock your phone  
Barring Calls  
Call barring lets you restrict outgoing or incoming  
calls. You can restrict all calls, calls to international  
numbers, or calls while roaming.  
Find the Feature  
M > Settings > Security  
> Call Barring  
Press  
To  
scroll to Outgoing or Incoming calls  
1
S
165  
           
Security  
Press  
To  
2
3
4
CHANGE (+)  
select barring for Outgoing or  
Incoming calls  
scroll to a restriction for the barred  
calls  
S
SELECT (+)  
select the restriction for the barred  
calls  
5
6
keypad keys  
enter your call barring password  
submit your password  
OK (+)  
Protecting the SIM Card  
Your PIN (Personal Identification Number) code protects the  
information stored on your SIM card. When the SIM PIN feature  
is activated, you must enter your SIM card PIN code each time  
you turn on the phone or insert a SIM card. Your SIM card PIN  
code is given to you by your service provider.  
Find the Feature  
M > Settings > Security  
> SIM PIN  
Press  
To  
scroll to On or Off  
1
2
3
4
S
SELECT (+)  
keypad keys  
OK (+)  
switch protection on or off  
enter your SIM card PIN code  
submit your code  
166  
           
Security  
Unblock the SIM Card PIN Code  
If you enter an incorrect SIM card PIN code three times in a row,  
your SIM card is disabled and your phone displays the message  
SIM Blocked. You need to enter a PIN unblocking key (PUK)  
code, which you can obtain from your service provider. After  
entering the PUK code, you will be prompted to create a new  
SIM card PIN code.  
Caution: If the unblocking attempt is tried unsuccessfully 10  
times, the SIM card is permanently disabled and your phone  
displays the message SIM Disabled.  
Press  
To  
1
* * 0 5 *  
open the PIN unblocking  
editor  
Your phone prompts you to  
enter the PIN1 Unblock  
Sequence:  
2
3
keypad keys  
enter the PUK code  
submit the PUK code  
OK (+)  
Your phone prompts you to  
Enter New SIM PIN:  
4
keypad keys  
enter a new SIM card PIN  
code  
Note: The SIM PIN code  
must be between four and  
eight digits in length.  
167  
         
Security  
Press  
To  
5
OK (+)  
assign the new SIM PIN code  
Your phone prompts you to  
Re-enter New SIM PIN:  
6
7
keypad keys  
re-enter the new SIM PIN  
code  
OK (+)  
confirm the new SIM PIN  
code and unblock the SIM  
card  
168  
 
Troubleshooting  
Check these questions first if you have problems with your  
phone:  
Question  
Answer  
Is your battery  
charged? Do you  
see B in the  
display?  
The battery level indicator should have  
at least one segment showing (C). If  
it does not, recharge your battery. (See  
“Charging the Battery” on page 22 and  
“Battery Use” on page 33.)  
Do you have a  
valid SIM card  
inserted in your  
phone?  
If necessary, turn off your phone and  
make sure that you have inserted a valid  
SIM card. (See “Installing the SIM  
Card” on page 19).  
Has the phone  
been damaged,  
dropped, or  
Dropping your phone, getting it wet, or  
using a non-Motorola battery or battery  
charger can damage the phone. The  
phone’s limited warranty does not cover  
liquid damage or damage caused from  
using non-Motorola accessories.  
gotten wet?  
Was a  
non-Motorola  
battery or  
battery charger  
used?  
169  
 
Troubleshooting  
Question  
Answer  
Is the phone set Phones in different regions of the world  
to the proper  
frequency band  
for your  
geographical  
region?  
use different frequencies to establish a  
network connection. If necessary, use  
the Network feature (see page 77) to  
reset your phone’s frequency to either  
1900 MHz or 900/1800 MHz when you  
travel to a new location.  
1
From the idle display, press:  
M > Settings  
> Other Settings  
> Network  
> Network Setup  
2
3
Press S to scroll to Region.  
Press CHANGE (+) to change the  
frequency band setting.  
4
5
6
Press S to scroll to 1900 or  
900/1800.  
Press SELECT (+) to select the  
frequency.  
Press DONE (-) to save the  
frequency.  
Does the handset The signal strength indicator should  
have a signal?  
Do you see j in  
the display?  
have at least one segment showing (1).  
If it does not, move to an area with a  
stronger signal to use your phone.  
170  
 
Troubleshooting  
Question  
Is the earpiece  
Answer  
While on a call, press the upper volume  
volume too low? key on the side of your phone.  
Is the other party Press UNMUTE (+) if necessary to  
unable to hear  
you?  
unmute the phone.  
Also, make sure that your phone’s  
microphone is not blocked by its  
carrying case or a sticker.  
The following refer to specific problems:  
Problem  
Solution  
My phone was  
Report a stolen phone to the police and  
stolen. To whom to your service provider (the company  
should I report  
this?  
that sends you your monthly wireless  
service bill).  
I forgot my  
password.  
See “If You Forget a Code or Password”  
on page 163.  
I pressed the  
power key, but  
nothing  
Be sure to press and hold P (the  
power key) until the display appears  
and you hear an audible alert. (This  
could take several seconds.) If nothing  
happens, check that a charged battery  
is installed. (See “Installing the Battery”  
on page 21.)  
happened.  
171  
Troubleshooting  
Problem  
Solution  
The display says: The SIM card may be incorrectly  
Insert SIM Card inserted. Check the SIM card to make  
or Check SIM Card sure that it is inserted properly. See  
even though I  
have inserted my  
SIM card in the  
phone.  
“Installing the SIM Card” on page 19.  
The display says: Call your service provider (the company  
SIM Blocked. How that sends you your monthly wireless  
do I unblock my service bill) to obtain the PIN  
SIM card?  
unblocking key (PUK) code. See  
“Unblock the SIM Card PIN Code” on  
page 167.  
The display says: Enter the factory-preset unlock code  
Enter Unlock  
Code. How do I  
unlock my  
phone?  
(1234), or the last four digits of your  
phone number. (See “Locking and  
Unlocking Your Phone” on page 164.) If  
this fails, call your service provider (the  
company that sends you your monthly  
wireless service bill).  
My phone asks  
for an unlock  
code when I try  
to open a  
The application you want is locked. If  
you own the phone but do not know  
the unlock code, see “If You Forget a  
Code or Password” on page 163.  
feature.  
172  
Troubleshooting  
Problem  
Solution  
My phone does  
not ring.  
If you see t or y in the display,  
then the ringer is turned off. See  
“Ring/Vibrate” on page 141.  
Also, the ringer may be set to Silent  
even though your phone is set to a ring  
alert profile. See “Customize an Alert  
Profile” on page 142.  
My phone rings  
even though I  
selected the  
Silent (or  
The ringer may be set to play a tone  
even though your phone is set to a  
silent alert profile. See “Customize an  
Alert Profile” on page 142.  
Vibrate) alert  
profile.  
I tried to place a Your call did not reach the wireless  
call and heard an system. You may have dialed the  
alternating high/ number too soon after turning the  
low tone.  
phone on. Wait until the display shows  
the name of your service provider  
before making a call.  
173  
Troubleshooting  
Problem  
Solution  
I cannot send/  
receive calls.  
Make sure that you have a phone signal  
(see the “Signal Strength Indicator”  
item on page 27). Avoid electrical or  
radio interference, and obstructions  
such as bridges, parking garages, or tall  
buildings.  
Your phone also may have the  
Call Barring feature turned on. If you  
know the unlock code, you can change  
this setting in the security menu  
(M > Settings > Security).  
Also, check to be sure your SIM card is  
installed and working.  
My phone has  
Make sure that your antenna is not bent  
poor reception  
and drops calls.  
or damaged.  
Also, make sure you have a phone  
signal (see the “Signal Strength  
Indicator” item on page 27). Stay clear  
of any obstructions such as bridges,  
parking garages, or tall buildings.  
I cannot hear  
others on my  
phone.  
While on a call, press the upper volume  
key on the left side of your phone. Your  
phone display should show the volume  
increasing.  
Also, make sure that your phone’s  
earpiece is not blocked by its carrying  
case.  
174  
Troubleshooting  
Problem  
Solution  
I cannot open my Before you can use text or information  
inbox.  
services messages, you must set up the  
appropriate inbox. See “Setting Up the  
Text Message Inbox” on page 111.  
How do I see the To see the most recent calls you dialed  
calls I sent or  
received?  
or received, open the “Recent Calls”  
lists:  
M > Recent Calls  
> Received Calls  
or  
Dialed Calls  
My phone will  
not send  
voicemail  
commands,  
passwords, or  
other codes.  
Your phone sends commands and  
passwords as DTMF tones. You can set  
your phone’s DTMF tones to be Long,  
Short, or Off. If you have trouble  
sending numbers, try changing the  
DTMF setting.  
1
From the idle display, press:  
M > Settings  
> Other Settings  
> Initial Setup  
> DTMF  
2
3
Press S to scroll to Long or Short.  
Press SELECT (+) to select it.  
175  
 
Troubleshooting  
Problem  
My phone’s  
display is too  
dark.  
Solution  
You can use the Contrast Setting  
feature (see page 76) to change the  
level of contrast in your phone display.  
You can also use the Backlight feature  
(see page 75) to change the length of  
time that your phone’s display backlight  
stays on.  
My battery didn’t Your battery’s performance is affected  
last as long as I  
expected. What  
can I do to  
extend battery  
life?  
by charge time, feature use,  
temperature changes, turning on the  
backlight, and other factors. For tips on  
extending your battery life, see “Battery  
Use” on page 33.  
I am unable to  
record a voice  
note, voice  
name, or voice  
shortcut  
Try moving to a quieter location to make  
your voice recording. Hold the phone  
about four inches (10 centimeters) away  
from your mouth, and speak directly  
into your phone’s microphone in a  
normal tone of voice.  
176  
 
Troubleshooting  
Problem  
Solution  
I plugged the  
The beep indicates that you are set up  
data cable into  
correctly. If you did not hear a beep,  
my phone but my make sure that both ends of the data  
phone did not  
beep. How do I  
cable are connected—the smaller end  
to your phone and the larger end to  
know if the data your computer.  
cable is ready to  
go?  
Also, your computer may have  
deactivated the port to save power. Try  
opening an application that uses the  
port, like a fax or dial-up application,  
and your computer will automatically  
activate the port.  
My phone  
Some wireless networks may not  
support data or fax transmission. If you  
are roaming on an unfamiliar network,  
this may be the case.  
beeped when I  
attached the  
data cable, but  
my data and fax  
applications  
don’t work.  
Also, remember that data and fax  
transmission usually requires a  
subscription. Call your service provider  
for more information.  
177  
Troubleshooting  
Problem  
Solution  
When sending  
data with the  
19200 Kbps is the data transfer rate of  
the connection between your computer  
data cable, why  
does the  
and the phone in a standard CSD  
(Circuit Switch Data) connection. The  
computer show a rate of the connection between your  
connection rate  
of 19200 Kbps?  
phone and the network is displayed on  
your phone, and will be either 14400 or  
9600 Kbps.  
Note: A GPRS connection may have a  
higher data transfer rate.  
I can’t end my  
data call by  
closing the  
application on  
my computer.  
What can I do?  
Try pressing O on your phone. Also try  
disconnecting the cable or turning off  
the phone. If possible, always close the  
connection through your computer.  
These alternative methods may disrupt  
the application on your computer.  
I launched the  
micro-browser  
but the display  
says:  
You may be in an area without service,  
or you may be connected to a network  
that does not support Internet access.  
Network Not  
Available.  
I launched the  
micro-browser  
but the display  
says: Server Not  
Responding.  
Try again in a few minutes. The servers  
may be temporarily busy.  
178  
Specific Absorption Rate  
Data  
This model phone meets the government’s  
requirements for exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy set by the U.S. Federal  
Communications Commission for the United States and by  
Health Canada for Canada. These limits are part of  
comprehensive guidelines and establish permitted levels of RF  
energy for the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial safety  
margin designed to assure the safety of all persons, regardless of  
age or health.  
The exposure standard for wireless mobile phones employs a  
unit of measurement known as the Specific Absorption Rate, or  
SAR. The SAR limit set by the FCC and by Health Canada is 1.6  
1
W/kg. Tests for SAR are conducted using standard operating  
positions accepted by the FCC and by Industry Canada with the  
phone transmitting at its highest certified power level in all  
tested frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the phone  
while operating can be well below the maximum value. This is  
because the phone is designed to operate at multiple power  
levels so as to use only the power required to reach the network.  
179  
 
In general, the closer you are to a wireless base station antenna,  
the lower the power output.  
Before a phone model is available for sale to the public in the  
U.S. and Canada, it must be tested and certified to the FCC and  
Industry Canada that it does not exceed the limit established by  
each government for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the body)  
reported to the FCC and available for review by Industry Canada.  
The highest SAR value for this model phone when tested for use  
2
at the ear is 0.49 W/kg , and when worn on the body, as  
2
described in this user guide, is 0.23 W/kg. (Body-worn  
measurements differ among phone models, depending upon  
available accessories and regulatory requirements). While there  
may be differences between the SAR levels of various phones  
and at various positions, they all meet the governmental  
requirements for safe exposure.  
The FCC and Industry Canada have granted an Equipment  
Authorization for this model phone with all reported SAR levels  
evaluated as being in compliance with the FCC and Health  
Canada RF exposure guidelines. SAR information on this model  
phone is on file with the FCC and can be found under the Display  
Grant section of:  
http://www.fcc.gov/oet/fccid  
after searching on FCC ID IHDT6BD1. You may also refer to  
Motorola’s Web site:  
http://www.motorola.com/rfhealth  
180  
Additional information on Specific Absorption Rates (SAR) can  
be found on the Cellular Telecommunications & Internet  
Association (CTIA) Web site:  
http://phonefacts.net  
or the Canadian Wireless Telecommunications Association  
(CWTA) Web site:  
http://www.cwta.ca  
1. In the United States and Canada, the SAR limit for mobile phones used by  
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The  
standard incorporates a substantial margin of safety to give additional  
protection for the public and to account for any variations in measurements.  
2. Additional related information includes the Motorola testing protocol,  
assessment procedure, and measurement uncertainty range for this  
product.  
ITC01-064  
181  
The U.S. Food and Drug  
Administration's Center for Devices  
and Radiological Health Consumer  
Update on Mobile PhonesAdditional Health and Safety Information  
FDA has been receiving inquiries about the safety of mobile  
phones, including cellular phones and PCS phones.The following  
summarizes what is known—and what remains unknown—  
about whether these products can pose a hazard to health, and  
what can be done to minimize any potential risk. This  
information may be used to respond to questions.  
Why the concern?  
Mobile phones emit low levels of radio frequency energy (i.e.,  
radio frequency radiation) in the microwave range while being  
used. They also emit very low levels of radio frequency energy  
(RF), considered non-significant, when in the stand-by mode. It  
is well known that high levels of RF can produce biological  
damage through heating effects (this is how your microwave  
oven is able to cook food). However, it is not known whether, to  
what extent, or through what mechanism, lower levels of RF  
might cause adverse health effects as well. Although some  
research has been done to address these questions, no clear  
picture of the biological effects of this type of radiation has  
emerged to date.Thus, the available science does not allow us to  
conclude that mobile phones are absolutely safe, or that they are  
unsafe. However, the available scientific evidence does not  
demonstrate any adverse health effects associated with the use  
of mobile phones.  
182  
 
What kinds of phones are in question?  
Questions have been raised about hand-held mobile phones, the  
kind that have a built-in antenna that is positioned close to the  
user's head during normal telephone conversation. These types  
of mobile phones are of concern because of the short distance  
between the phone's antenna—the primary source of the RF—  
and the person's head. The exposure to RF from mobile phones  
in which the antenna is located at greater distances from the  
user (on the outside of a car, for example) is drastically lower  
than that from hand-held phones, because a person's RF  
exposure decreases rapidly with distance from the source. The  
safety of so-called “cordless phones,” which have a base unit  
connected to the telephone wiring in a house and which operate  
at far lower power levels and frequencies, has not been  
questioned.  
How much evidence is there that hand-held mobile  
phones might be harmful?  
Briefly, there is not enough evidence to know for sure, either  
way; however, research efforts are on-going. The existing  
scientific evidence is conflicting and many of the studies that  
have been done to date have suffered from flaws in their  
research methods. Animal experiments investigating the effects  
of RF exposures characteristic of mobile phones have yielded  
conflicting results. A few animal studies, however, have  
suggested that low levels of RF could accelerate the  
development of cancer in laboratory animals. In one study, mice  
genetically altered to be predisposed to developing one type of  
cancer developed more than twice as many such cancers when  
they were exposed to RF energy compared to controls. There is  
much uncertainty among scientists about whether results  
obtained from animal studies apply to the use of mobile phones.  
183  
First, it is uncertain how to apply the results obtained in rats and  
mice to humans. Second, many of the studies that showed  
increased tumor development used animals that had already  
been treated with cancer-causing chemicals, and other studies  
exposed the animals to the RF virtually continuously—up to 22  
hours per day.  
For the past five years in the United States, the mobile phone  
industry has supported research into the safety of mobile  
phones. This research has resulted in two findings in particular  
that merit additional study:  
1
In a hospital-based, case-control study, researchers looked  
for an association between mobile phone use and either  
glioma (a type of brain cancer) or acoustic neuroma (a  
benign tumor of the nerve sheath). No statistically  
significant association was found between mobile phone  
use and acoustic neuroma. There was also no association  
between mobile phone use and gliomas when all types of  
types of gliomas were considered together. It should be  
noted that the average length of mobile phone exposure in  
this study was less than three years.  
When 20 types of glioma were considered separately,  
however, an association was found between mobile phone  
use and one rare type of glioma, neuroepithelliomatous  
tumors. It is possible with multiple comparisons of the same  
sample that this association occurred by chance. Moreover,  
the risk did not increase with how often the mobile phone  
was used, or the length of the calls. In fact, the risk actually  
decreased with cumulative hours of mobile phone use.  
Most cancer causing agents increase risk with increased  
exposure. An ongoing study of brain cancers by the  
184  
National Cancer Institute is expected to bear on the  
1
accuracy and repeatability of these results.  
2
Researchers conducted a large battery of laboratory tests to  
assess the effects of exposure to mobile phone RF on  
genetic material. These included tests for several kinds of  
abnormalities, including mutations, chromosomal  
aberrations, DNA strand breaks, and structural changes in  
the genetic material of blood cells called lymphocytes. None  
of the tests showed any effect of the RF except for the  
micronucleus assay, which detects structural effects on the  
genetic material. The cells in this assay showed changes  
after exposure to simulated cell phone radiation, but only  
after 24 hours of exposure. It is possible that exposing the  
test cells to radiation for this long resulted in heating. Since  
this assay is known to be sensitive to heating, heat alone  
could have caused the abnormalities to occur. The data  
already in the literature on the response of the  
micronucleus assay to RF are conflicting. Thus, follow-up  
2
research is necessary.  
FDA is currently working with government, industry, and  
academic groups to ensure the proper follow-up to these  
industry-funded research findings. Collaboration with the  
Cellular Telecommunications Industry Association (CTIA) in  
particular is expected to lead to FDA providing research  
recommendations and scientific oversight of new CTIA-funded  
research based on such recommendations.  
Two other studies of interest have been reported recently in the  
literature:  
1
Two groups of 18 people were exposed to simulated mobile  
phone signals under laboratory conditions while they  
185  
performed cognitive function tests. There were no changes  
in the subjects' ability to recall words, numbers, or pictures,  
or in their spatial memory, but they were able to make  
choices more quickly in one visual test when they were  
exposed to simulated mobile phone signals. This was the  
only change noted among more than 20 variables  
3
compared.  
2
In a study of 209 brain tumor cases and 425 matched  
controls, there was no increased risk of brain tumors  
associated with mobile phone use.When tumors did exist in  
certain locations, however, they were more likely to be on  
the side of the head where the mobile phone was used.  
Because this occurred in only a small number of cases, the  
increased likelihood was too small to be statistically  
4
significant.  
In summary, we do not have enough information at this point to  
assure the public that there are, or are not, any low incident  
health problems associated with use of mobile phones. FDA  
continues to work with all parties, including other federal  
agencies and industry, to assure that research is undertaken to  
provide the necessary answers to the outstanding questions  
about the safety of mobile phones.  
What is known about cases of human cancer that  
have been reported in users of hand-held mobile  
phones?  
Some people who have used mobile phones have been  
diagnosed with brain cancer. But it is important to understand  
that this type of cancer also occurs among people who have not  
used mobile phones. In fact, brain cancer occurs in the U.S.  
population at a rate of about 6 new cases per 100,000 people  
186  
each year. At that rate, assuming 80 million users of mobile  
phones (a number increasing at a rate of about 1 million per  
month), about 4800 cases of brain cancer would be expected  
each year among those 80 million people, whether or not they  
used their phones. Thus it is not possible to tell whether any  
individual's cancer arose because of the phone, or whether it  
would have happened anyway. A key question is whether the  
risk of getting a particular form of cancer is greater among  
people who use mobile phones than among the rest of the  
population. One way to answer that question is to compare the  
usage of mobile phones among people with brain cancer with  
the use of mobile phones among appropriately matched people  
without brain cancer. This is called a case-control study. The  
current case-control study of brain cancers by the National  
Cancer Institute, as well as the follow-up research to be  
sponsored by industry, will begin to generate this type of  
information.  
What is FDA's role concerning the safety of mobile  
phones?  
Under the law, FDA does not review the safety of radiation-  
emitting consumer products such as mobile phones before  
marketing, as it does with new drugs or medical devices.  
However, the agency has authority to take action if mobile  
phones are shown to emit radiation at a level that is hazardous  
to the user. In such a case, FDA could require the manufacturers  
of mobile phones to notify users of the health hazard and to  
repair, replace or recall the phones so that the hazard no longer  
exists.  
Although the existing scientific data do not justify FDA  
regulatory actions at this time, FDA has urged the mobile phone  
187  
industry to take a number of steps to assure public safety. The  
agency has recommended that the industry:  
• support needed research into possible biological effects of  
RF of the type emitted by mobile phones  
• design mobile phones in a way that minimizes any RF  
exposure to the user that is not necessary for device  
function  
• cooperate in providing mobile phone users with the best  
possible information on what is known about possible  
effects of mobile phone use on human health  
At the same time, FDA belongs to an interagency working group  
of the federal agencies that have responsibility for different  
aspects of mobile phone safety to ensure a coordinated effort at  
the federal level. These agencies are:  
• National Institute for Occupational Safety and Health  
• Environmental Protection Agency  
• Federal Communications Commission  
• Occupational Health and Safety Administration  
• National Telecommunications and Information  
Administration  
The National Institutes of Health also participates in this group.  
In the absence of conclusive information about any  
possible risk, what can concerned individuals do?  
If there is a risk from these products—and at this point we do  
not know that there is—it is probably very small. But if people  
are concerned about avoiding even potential risks, there are  
simple steps they can take to do so. For example, time is a key  
188  
factor in how much exposure a person receives. Those persons  
who spend long periods of time on their hand-held mobile  
phones could consider holding lengthy conversations on  
conventional phones and reserving the hand-held models for  
shorter conversations or for situations when other types of  
phones are not available.  
People who must conduct extended conversations in their cars  
every day could switch to a type of mobile phone that places  
more distance between their bodies and the source of the RF,  
since the exposure level drops off dramatically with distance. For  
example, they could switch to:  
• a mobile phone in which the antenna is located outside the  
vehicle  
• a hand-held phone with a built-in antenna connected to a  
different antenna mounted on the outside of the car or built  
into a separate package  
• a headset with a remote antenna to a mobile phone carried  
at the waist  
Again, the scientific data do not demonstrate that mobile  
phones are harmful. But if people are concerned about the radio  
frequency energy from these products, taking the simple  
precautions outlined above can reduce any possible risk.  
Where can I find additional information?  
For additional information, see the following Web sites:  
Federal Communications Commission (FCC) RF Safety  
Program (select “Information on Human Exposure to RF Fields  
from Cellular and PCS Radio Transmitters”):  
http://www.fcc.gov/oet/rfsafety  
189  
World Health Organization (WHO) International Commission  
on Non-Ionizing Radiation Protection (select Qs & As):  
http://www.who.int/emf  
United Kingdom, National Radiological Protection  
Board: http://www.nrpb.org.uk  
Cellular Telecommunications Industry Association (CTIA):  
http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for Devices  
and Radiological Health: http://www.fda.gov/cdrh/consumer/  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and  
Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;  
Long Beach, California.  
2. Tice et al.Tests of mobile phone signals for activity in genotoxicity and other  
laboratory assays. In: Annual Meeting of the Environmental Mutagen  
Society; March 29, 1999, Washington, D.C.; and personal communication,  
unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,  
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function  
in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular  
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,  
15: 113-116, 1999.  
ITC00-010  
190  
Warranty  
LimitedWarranty for Motorola Personal  
Communications Products and Accessories  
Purchased in the United States and Canada  
I.WhatThisWarranty Covers  
Defects in materials and workmanship in the following new  
“Products” manufactured, sold or certified by Motorola, with  
which this limited warranty is included in/on the package:  
(a) wireless cellular telephones, pagers and two-way radios that  
operate via “Personal Radio Service” (such as Family Radio  
Service and General Mobile Radio Service), together with  
software imbedded in any of these products, and (b) subject to  
the following exceptions, accessories or software sold for use  
with these products.  
• Battery Exception. This limited warranty extends only to  
batteries in which the fully-charged capacity falls below  
80% of rated capacity and batteries that leak;  
• Software Exceptions. This limited warranty extends only to  
physical defects in the media (such as CD-ROM) that  
tangibly embodies each copy of any software sold and/or  
certified by Motorola for use with Products. Software that is  
not tangibly embodied in media and that is purchased  
separately from Products (such as software that is  
downloaded from the internet) comes “as is” and  
without warranty.  
191  
   
Warranty  
II.What the Period of Coverage Is  
Subject to the following exceptions, one year from the date the  
Products are purchased by the first end-user:  
• 90-Day Warranty Exception. The warranty is for 90 days for:  
(a) any software tangibly embodied in media or (b) any  
accessories for two-way radios that are covered by this  
warranty, as described in Section I, above.  
• Limited Lifetime Warranty Exception. The warranty is a  
limited lifetime warranty for the lifetime of ownership by  
the first end-user of the following products, only:  
(a) decorative covers, including bezel, PhoneWrap™ or  
case (any model); and (b) ear buds and boom headsets that  
transmit mono sound through a wire connection (this does  
not include ear buds or boom headsets that either transmit  
stereo sound or that are wireless, or both).  
• Repair/Replacement Exception. The warranty is for the  
balance of the original warranty or for 90 days from the  
date returned and delivered to the first end-user, whichever  
is longer.  
III.Who is Covered  
This warranty extends to you only if you are the first end-user  
purchaser.  
IV.WhatWeWill Do to CorrectWarranty Problems  
At no charge to you, we have the option to repair or replace the  
Products that do not conform to the warranty, or to refund the  
Products’ purchase price. We may use functionally equivalent  
192  
Warranty  
reconditioned/refurbished/pre-owned or new Products or parts.  
No software updates are provided.  
V. How to GetWarranty Service  
PLEASE CALL US — DO NOT SHIP:  
USA  
Canada  
Cellular 1-800-331-6456  
Paging 1-800-548-9954  
FRS Radios 1-800-353-2729  
TTY (Text Telephone)  
1-888-390-6456  
All Products  
1-800-461-4575  
TTY (Text Telephone)  
1-888-390-6456  
Accessories and software—call the number designated for the  
product with which they are used.  
You will receive instructions on how to ship the Products to  
Motorola or our designated resource. If instructed to ship the  
Products, you must ship them with freight, duties and insurance  
prepaid. Regardless of where you are instructed to return the  
Products, you must include: (a) a copy of your receipt, bill of sale  
or other comparable proof of purchase; (b) a written description  
of the problem; (c) the name of your service provider (if this  
Product requires subscription service); (d) the name and location  
of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number. If requested, you must  
also return all detachable parts such as antennas, batteries and  
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.  
For Products we ask you ship to us, we will ship repaired or  
replacement Products at our expense for the freight and  
insurance, but at your expense for any duties. If additional  
193  
Warranty  
information is needed, please contact us at the telephone  
number listed above.  
VI.WhatThisWarranty Does Not Cover  
Products that are operated in combination with  
ancillary or peripheral equipment or software not  
furnished or otherwise certified by Motorola for  
use with the Products (“ancillary equipment”), or  
any damage to the Products or ancillary equipment  
as a result of such use. Among other things,  
“ancillary equipment” includes batteries, chargers,  
adaptors, and power supplies not manufactured or  
supplied by Motorola. Any of these voids the  
warranty.  
• Someone other than Motorola (or its authorized service  
centers) tests, adjusts, installs, maintains, alters, modifies or  
services the Products in any way. Any of these voids the  
warranty.  
• Rechargeable batteries that: (a) are charged by other than  
the Motorola-approved battery charger specified for  
charging such batteries; (b) have any broken seals or show  
evidence of tampering; (c) are used in equipment other  
than the Product for which they are specified; or (d) are  
charged and stored at temperatures greater than 60  
degrees centigrade. Any of these voids the warranty.  
• Products that have: (a) serial numbers or date tags that  
have been removed, altered or obliterated; (b) board serial  
numbers that do not match each other, or board serial  
numbers that do not match the housing; or  
194  
Warranty  
(c) nonconforming or non-Motorola housings or parts. Any  
of these voids the warranty.  
• Defects or damage that result from: (a) use of the Products  
in a manner that is not normal or customary; (b) improper  
operation or misuse; (c) accident or neglect such as  
dropping the Products onto hard surfaces; (d) contact with  
water, rain, extreme humidity or heavy perspiration;  
(e) contact with sand, dirt or the like; or (f) contact with  
extreme heat, or spills of food or liquid.  
• Physical damage to the surface of the Products, including  
scratches, cracks or other damage to a display screen, lens  
or other externally exposed parts.  
• Failure of Products that is due primarily to any  
communication service or signal you may subscribe to or  
use with the Products.  
• Coil cords that are stretched or that have any broken  
modular tabs.  
• Leased Products.  
Flat-rate repair rates may apply to Products not covered by this  
warranty. To obtain information about Products needing repairs  
that are not covered by this warranty, please call the telephone  
number previously listed. We will provide information on repair  
availability, rates, methods of payment, where to send the  
Products, etc.  
VII. Some Other Limitations  
This is Motorola’s complete warranty for the Products,  
and states your exclusive remedies. This warranty is  
195  
Warranty  
given in lieu of all other express warranties. Implied  
warranties, including without limitation, the implied  
warranties of merchantability and fitness for a  
particular purpose, are given only if specifically  
required by applicable law. Otherwise, they are  
specifically excluded.  
No warranty is made as to coverage, availability, or  
grade of service provided by the Products, whether  
through a service provider or otherwise.  
No warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or applications software products provided  
by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all  
defects in the software products will be corrected.  
In no event shall Motorola be liable, whether in  
contract or tort (including negligence) for damages in  
excess of the purchase price of the Product, or for any  
indirect, incidental, special or consequential damages  
of any kind, or loss of revenue or profits, loss of  
business, loss of information or data, or other financial  
loss arising out of or in connection with the ability or  
inability to use the Products, to the full extent these  
damages may be disclaimed by law.  
VIII. Patent and Software Provisions  
At Motorola’s expense, we will defend you, and pay costs and  
damages that may be finally awarded against you, to the extent  
that a lawsuit is based on a claim that the Products directly  
196  
Warranty  
infringe a United States patent. Our obligation is conditioned on:  
(a) you notifying us promptly in writing when you receive notice  
of the claim; (b) you giving us sole control of the defense of the  
suit and all negotiations for its settlement or compromise; and  
(c) should the Products become, or in Motorola's opinion be  
likely to become, the subject of a claim of infringement of a  
United States patent, you permit us, at our option and expense,  
either to: procure for you the right to continue using the  
Products; replace or modify them so that they become  
non-infringing; or grant you a credit for such Products, as  
depreciated, and accept their return. The depreciation will be an  
equal amount per year over the lifetime of the Products, as  
established by Motorola.  
Motorola will have no liability to you with respect to any claim of  
patent infringement that is based upon the combination of the  
Products or parts furnished under this limited warranty with  
ancillary equipment, as defined in VI., above.  
This is Motorola’s entire liability with respect to  
infringement of patents by the Products.  
IX. State Law and Other Jurisdiction Rights  
Some states and other jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, or limitation  
on the length of an implied warranty, so the above limitations or  
exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also  
have other rights, which vary from jurisdiction to jurisdiction.  
197  
Warranty  
To obtain information on Motorola Personal Communications  
Products, including warranty service, accessories and optional  
Extended Warranties on selected Products, please call:  
USA  
Canada  
Cellular 1-800-331-6456  
Paging 1-800-548-9954  
FRS Radios 1-800-353-2729  
TTY (Text Telephone)  
1-888-390-6456  
All Products  
1-800-461-4575  
TTY (Text Telephone)  
1-888-390-6456  
Accessories and software—call the telephone number  
designated above for the product with which they are used.  
DO NOT SHIP PRODUCTS TO THESE ADDRESSES —  
INSTEAD PLEASE CALL.  
To correspond with Motorola about Products, please write us at  
http://www.motorola.comor at:  
In the USA:  
In Canada:  
Motorola, Inc.  
600 North U.S. Highway 45  
Libertyville, IL 60048  
Motorola Canada Limited  
5875 Whittle Road  
Mississauga, ON L4Z 2H4  
ITC01-078  
198  
 
Product Registration  
Online Product Registration:  
http://www.motorola.com/warranty  
Product registration is an important step toward enjoying your  
new Motorola phone. Registering helps us facilitate warranty  
service, and permits us to contact you should your phone require  
an update or other service. Registration is not required for  
warranty coverage.  
Please retain your original dated sales receipt for your records.  
For warranty service of your Motorola Personal Communications  
Product you will need to provide a copy of your dated sales  
receipt to confirm warranty status.  
Thank you for choosing a Motorola product.  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
199  
   
Index  
automatic redial  
turning on/off 75  
using 35–36  
A
accessories  
optional 11, 33, 106, 127,  
152, 156  
standard 19  
B
backlight 75  
battery  
accessory connector port 1  
Add Digits feature 81  
alert  
creating 143–148  
defined 141  
33–34, 75, 76, 176  
level indicator 23, 27, 28  
meter 70  
indicators 29, 141  
reminders, turning on/off  
148  
setting in external display  
32  
type, selecting 142  
alert profile  
customizing 142  
defined 141  
setting 141–142  
alert setting indicator  
defined 29, 141  
illustration 27  
battery save 76  
blackjack 137–138  
block cursor, defined 52  
browse text mode 53  
browser alerts 66  
browser setup  
micro-browser  
browser setup 70  
browser. See micro-browser  
animation 76  
application, locking 73  
appointments. See datebook  
Attach Number feature 41,  
81  
C
calculator 133–135  
calendar. See datebook  
200  
 
Index  
call  
adding digits after phone  
number 81  
alert profile, setting  
141–142  
alert type, selecting 142  
alert, creating 143–148  
alert, setting in external  
display 32  
answer options 72  
answering 25  
barring 165–166  
call waiting 44  
calling card 42  
canceling 38  
cost setup 71–72  
costs 84–85  
credit limit 71–72  
datebook, accessing 48  
deleting 79–81  
dialed calls list 43, 47,  
79–81  
timing 83  
transferring 46–47  
unanswered call 33, 37  
voice dial 43  
call barring 165–166  
call barring password  
changing 162–163  
entering 166  
call cost information 84–85  
Call Failed message 35  
call forwarding  
defined 149  
setting from external display  
32  
status, checking 151  
using 149–150  
dialing 24  
dialing a recent call 79–81  
emergency number 37–38  
ending 24  
forwarding 149–151  
hold 47  
ignoring 38  
in-call timer 70–71  
201  
Index  
call timers  
described 83  
resetting 84  
cost trackers  
viewing 84  
described 84–85  
call waiting  
activating/deactivating 73  
using 44  
caller ID  
incoming calls 36  
outgoing calls 41, 72, 81  
calling card call 42  
calling line identification. See  
caller ID  
credit available 69, 84  
cursor 52  
car kit  
D
automatic answer 153  
automatic hands-free 153  
charger time 155  
power-off delay 154  
clock  
defined 28  
illustration 27  
codes  
changing 162–163  
default 162  
if you forget a  
code/password  
163–164  
computer  
connecting to phone  
156–158  
data call  
connecting to external  
device 156–158  
receiving 160  
sending 159  
date, setting 75  
datebook  
adding an event 102  
alarm 102  
calendar 100  
changing event information  
103  
copying an event 104  
day view 101  
deleting an event 105  
synchronizing data 98, 156  
202  
Index  
datebook (continued)  
event reminders, turning  
on/off 148  
end key  
event view 101  
reminders 102  
week view 100  
Datebook Menu 100, 101  
deleting a call 79–81  
dialed calls list 43, 47, 79–81  
dialing a number 24  
Dialing Menu 82, 161  
display  
exchange rate, calculating  
135  
external device  
animation 76  
backlight 75  
contrast 76  
external display 31–33  
described 26–29  
greeting 74  
F
idle display 26  
illustration 27  
language 76  
zoom setting 29, 75  
drafts folder 67  
factory settings, resetting  
76–77  
fax call  
connecting to external  
device 156–158  
receiving 72, 160  
sending 72, 159  
talk then fax call 161  
fixed dial  
DTMF tones 76, 80, 81, 175  
E
earpiece  
illustration 1  
volume, adjusting 30  
emergency number 37–38  
activating/deactivating 73  
defined 64–65  
dialing numbers 43, 64–65  
203  
Index  
fixed dial (continued)  
editing an entry 64–65,  
93–94  
external display and 33  
storing an entry 88–90  
flashing cursor, defined 52  
flip  
external display and 31  
open to answer call 72  
turning the phone on 23  
FM Stereo Radio Headset 66,  
106–108, 127  
automatic answer 153  
headset jack 1  
Hide ID feature 41, 81  
hold a call 47  
forwarding calls 149–151  
frequency, changing 77, 170  
I
in use indicator  
G
games 136–140  
GPRS  
defined 27  
defined 131  
indicator 131  
GPRS indicator  
defined 28  
illustration 27  
inbox, text message 111–112  
in-call timer 70–71  
incoming call  
illustration 27  
greeting, display 74  
canceling 38  
ignoring 38  
terminating 38  
Incoming Call message 36  
indicators  
H
hands-free mode  
alert setting 27, 29, 141  
battery level 23, 27, 28  
GPRS 27, 28, 131  
in use 27  
automatic answer 153  
automatic call routing 153  
charger time 155  
defined 152  
204  
Index  
indicators (continued)  
menu 26, 27, 28  
message waiting 27, 28,  
113  
right soft key 1, 49, 152  
missed call 37  
ring alert 29, 141  
roam 27  
49  
keypad  
answering calls 72  
signal strength 27  
silent alert 29, 141  
vibrate alert 29, 141  
voice message waiting 27,  
28, 109  
voice name 87  
information services message  
66  
L
language, setting 76  
Last Calls Menu  
opening 80  
options 80–81  
left soft key  
customizing 152  
functions 1, 49  
lock  
applications 73  
phone 164–165  
SIM card 166  
international access code 41  
iTAP software  
activating 58  
capitalization 61  
deleting text 62  
entering numbers 62  
entering words 59–61  
punctuation 61  
K
key  
voice notes 129  
lock application feature 73  
loud ring alert 29, 141  
end 1, 24, 49  
left soft key 1, 49, 152  
menu 1, 25, 49  
power 1, 23  
205  
Index  
M
illustration 27  
browser alert 66  
dialing number from 40  
drafts folder 67  
making a call 24  
master clear 77  
master reset 76  
Memory is Full! message  
113  
Memory is Low! message  
113  
menu  
Browser Menu 132  
customizing 151  
information services 66  
outbox 67, 120  
reading, text 114–115  
receiving, text 113  
reminders, receiving 109,  
113  
reminders, turning on/off  
148  
sending 41, 116–118  
status 120  
Datebook Menu 100, 101  
Dialing Menu 82, 161  
entering text 51–52, 53–62  
Entry Method menu 58  
features 63–78  
language, setting 76  
Last Calls Menu 80–81  
lists 50–51  
locking applications 73  
My Tones Menu 146, 148  
navigating 10, 49–50  
Phonebook Menu 87  
Quick Note Menu 118–119  
rearranging features 151  
scroll feature 76  
Text Msg Menu 114–115  
using features 10, 50–52  
Voice Notes Menu 126,  
127, 128  
text 111–120  
voicemail 109–110  
message waiting indicator  
defined 28  
displayed 113  
flashing 113  
illustration 27  
206  
Index  
micro-browser  
browser alerts 66  
Browser Menu 132  
calling a phone number  
132  
defined 131  
functions 132  
go back to previous page  
132  
starting 131–132  
microphone 1  
O
defined 39  
setting preference 75, 99  
using 39–40  
outbox 67, 120  
mindblaster 139–140  
missed call indicator 37  
Missed Call message 37  
missed call, dialing 43  
Missed Calls message 33  
my telephone number 25, 47  
my telephone numbers 69  
my tones 143–148  
My Tones Menu 146, 148  
P
phone  
accessories, optional 11  
accessories, standard 19  
active phone line, changing  
70  
answer options 72  
codes 162–164  
N
n character 42  
network settings 77, 170  
notepad  
connecting to external  
device 156–158  
credit available 69, 84  
credit information 69  
credit limit 71–72  
date, setting 75  
defined 38  
entering digits 38  
retrieving digits 82  
number, viewing your own 25,  
47, 69  
erase user-entered  
information 77  
207  
Index  
phone (continued)  
feature specifications 48,  
70  
flip 23  
frequency, changing 77,  
170  
keypad,answeringcallswith  
72  
voice dial 43  
language, setting 76  
locking 164–165  
network settings 77, 170  
1-touch dial 39–40  
reset all options 76  
security code 162  
specifications 48, 70  
speed dial, using 39  
startup greeting 74  
time, setting 75  
turning on/off 23  
unlock code 162, 164  
unlocking 23, 164–165  
voice dial 43  
phone number  
active phone line, changing  
70  
phonebook  
dialing a number 92–93  
entry name 87  
fields 87  
number type indicator 87  
1-touch dial 39–40  
phone number 87  
prefix digits, inserting 41  
sorting entries 98–99  
speed dial number 39, 87,  
89–90  
speed dial, using 39  
storing an entry 88–90  
synchronizing entries 98,  
156  
adding digits after 81  
attaching to prefix digits 41  
attaching two numbers 81  
international access code,  
dialing 41  
voice name entry 91–92  
voice name indicator 87  
208  
Index  
Phonebook Menu 87  
PIN code  
changing 162–163  
defined 166  
Quick Note Menu 118–119  
entering 166  
SIM protection, turning  
on/off 166  
unblocking 167–168  
PIN2 code 65  
R
79–81  
changing 162–163  
power key 1, 23  
predictive text entry  
activating 58  
receiving a call 25  
recent call lists, defined 79  
redial  
capitalization 61  
deleting text 62  
entering numbers 62  
entering words 59–61  
punctuation 61  
profile  
customizing 142  
defined 141  
setting 141–142  
PUK code 167  
automatic redial 35–36  
busy number 35  
region, changing frequency  
band setting 77, 170  
reminders  
datebook 102  
defined 148  
text message 113  
turning on/off 148  
voicemail message 109  
right soft key  
customizing 152  
functions 1, 49  
Q
quick dial  
changing number(s) 74  
using 65  
ring alert  
creating 143–148  
indicators 29, 141  
setting 141–142  
209  
Index  
ring alert (continued)  
setting in external display  
32  
Show ID feature 41, 81  
type, selecting 142  
ring and vibrate alert  
indicator 29, 141  
ringer  
setting 141–142  
setting in external display  
32  
volume, adjusting 30, 142  
roam indicator  
defined 27  
illustration 27  
167  
installing 19–20  
PIN code entry 23  
162–163  
illustration 27  
S
scroll feature 76  
scroll key 1, 49  
security code  
precautions 19  
protecting 166  
service phone numbers 64  
SIM Blocked message 23,  
167  
SIM Disabled message 167  
unblocking 167–168  
unlocking 23  
SIM Disabled message 167  
SIM PIN code  
changing 162–163  
defined 166  
changing 162–163  
send key 1, 24, 25, 79  
sending a call 24  
service dial  
defined 64  
dialing numbers 43  
short message service. See text  
message  
shortcuts  
creating 122–123  
standard 121  
entering 166  
using 124  
210  
Index  
SIM PIN code (continued)  
SIM protection, turning  
on/off 166  
T
unblocking 167–168  
SIM PIN2 code 65  
changing 162–163  
smart key  
customizing 152  
defined 31  
functions 31  
illustration 1  
SMS. See text message  
soft keys  
customizing 152  
functions 49  
telephone number, viewing  
text  
flashing cursor 52  
iTAP software predictive text  
entry 58–62  
illustration 1  
soft ring alert 29, 141  
speed dial  
changing number 89–90  
number, defined 39  
sorting phonebook entries  
by 98  
using 39  
standby time  
defined 30  
increasing 34  
status light 1, 29–30, 75  
storing a call 79–81  
symbol text mode 57–58  
symbols, entering 57–58  
numeric mode 53  
symbol chart 58  
symbol mode 57–58  
tap method 54–56  
text message  
defined 111  
deleting 114–115  
dialing number from 40  
drafts folder 67  
inbox setup 111–112  
locking 114–115  
outbox 67  
211  
Index  
text message (continued)  
quick note 118–119  
reading 114–115  
receiving 113  
reminders 113  
sending 41, 116–118  
status 120  
text mode, changing 53  
Text Msg Menu 114–115  
time, setting 75  
timers  
described 83  
resetting 84  
V
indicator 29, 141  
setting 141–142  
type, selecting 142  
voice dial  
dialing a number 43, 93  
voice key  
dialing a number 43  
functions 1  
recording a voice name  
91–92  
viewing 84  
transfer a call 46–47  
travel charger, using 22  
TrueSync 98, 156  
recording a voice note 125  
voice message waiting  
indicator 27, 28, 109  
voice name  
U
unblocking the SIM card  
167–168  
unlock  
phone 164–165  
unlock code  
defined 91  
phonebook indicator 87  
recording 91–92  
voice note  
bypassing 163–164  
changing 162–163  
entering 164, 165  
defined 125  
deleting 130  
locking and unlocking 129  
playback controls 128  
playback screen 127  
playing 127–128  
212  
Index  
voice note (continued)  
recording 125  
viewing voice notes list 126  
Voice Notes Menu 126, 127,  
128  
voice shortcut  
creating 122–123  
defined 122  
using 124  
voicemail  
number, storing 109  
receiving 109–110  
reminders, turning on/off  
148  
volume  
earpiece 30  
keypad 142  
ringer 30, 142  
volume keys 1, 30–31, 49  
W
wait character 42  
warranty 191–198  
Web pages  
functions 132  
viewing 131–132  
Z
zoom setting 29, 75  
U.S. patent Re. 34,976  
213  
Index  
214  
Wireless Phone SafetyTips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you  
the powerful ability to communicate by voice—  
almost anywhere, anytime, wherever wireless  
phone service is available and safe conditions allow.  
But an important responsibility accompanies the  
benefits of wireless phones, one that every user  
must uphold.  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
1
2
Get to know your Motorola wireless phone and its  
features such as speed dial and redial. If available,  
these features help you to place your call without taking your  
attention off the road.  
When available, use a hands-free device. If possible,  
add an additional layer of convenience to your wireless  
phone with one of the many Motorola Original™ hands-free  
accessories available today.  
215  
 
3
Position your wireless phone within easy reach. Be  
able to access your wireless phone without removing your  
eyes from the road. If you receive an incoming call at an  
inconvenient time, if possible, let your voice mail answer it  
for you.  
4
5
Let the person you are speaking with know you are  
driving; if necessary, suspend the call in heavy traffic  
or hazardous weather conditions. Rain, sleet, snow, ice,  
and even heavy traffic can be hazardous.  
If you receive an incoming call at an inconvenient  
time do not take notes or look up phone numbers  
while driving. Jotting down a “to do” list or going through  
your address book takes attention away from your primary  
responsibility—driving safely.  
6
7
8
Dial sensibly and assess the traffic; if possible, place  
calls when you are not moving or before pulling into  
traffic. Try to plan calls when your car will be stationary. If  
you need to make a call while moving, dial only a few  
numbers, check the road and your mirrors, then continue.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make people  
you are talking with aware you are driving and suspend  
conversations which have the potential to divert your  
attention away from the road.  
Use your wireless phone to call for help. Dial 9-1-1 or  
other local emergency number in the case of fire, traffic  
accident or medical emergencies.*  
216  
9
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime in progress  
or other serious emergency where lives are in danger, call  
9-1-1 or other local emergency number, as you would want  
others to do for you.*  
10 Call roadside assistance or a special non-emergency  
wireless assistance number when necessary. If you see  
a broken-down vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no one appears  
injured, or a vehicle you know to be stolen, call roadside  
assistance or other special non-emergency wireless number.*  
* Wherever wireless phone service is available.  
217  
Check the laws and regulations on the use of  
wireless telephones and their accessories in the  
areas where you drive. Always obey them.The  
use of these devices may be prohibited or  
restricted in certain areas.  
For more information,  
please call  
1-888-901-SAFE  
or visit the  
CTIA Web site at  
www.wow-com.com™  
ITC00-011  
218  
motorola.com  
8988485L49-O  

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