Lennox Hearth X TC User Manual

These limits are part of comprehensive guidelines  
and establish permitted levels of RF energy for the  
general population. The guidelines are based on  
standards that were developed by independent  
scientific organizations through periodic and  
thorough evaluation of scientific studies. The  
standards include a substantial safety margin  
designed to assure the safety of all persons,  
regardless of age and health.  
The FCC has granted an Equipment Authorization  
for this model phone with all reported SAR levels  
evaluated as in compliance with the FCC RF  
emission guidelines. SAR information on this  
model phone is on file with the FCC and can be  
found under the Display Grant section  
www.fcc.gov/oet/ea after searching on the  
FCC ID: OVF-K4801.  
Additional information on SAR can be found on the  
Cellular Telecommunications and Internet  
Association (CTIA) web-site at www.ctia.org.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the  
Specific Absorption Rate, or SAR. The SAR limit  
set by the FCC is 1.6 W/kg.*  
* In the United States and Canada, the SAR limit  
for mobile phones used by the public is  
1.6 watts/kg (W/kg) averaged over one gram of  
tissue. The standard incorporates a substantial  
margin of safety to give additional protection for the  
public and to account for any variations in  
measurements.  
Tests for SAR are conducted using standard  
operating positions specified by the FCC with the  
phone transmitting at its highest certified power  
level in all tested frequency bands.  
Although the SAR is determined at the highest  
certified power level, the actual SAR level of the  
phone while operating can be well below the  
maximum value. This is because the phone is  
designed to operate at multiple power levels so as  
to use only the power required to reach the  
network. In general, the closer you are to a  
wireless base station antenna, the lower the  
power output.  
Bluetooth® Certification  
For information about X-tc Bluetooth Certification,  
visit the Bluetooth Qualification Program Web site  
at qualweb.bluetooth.org.  
Caution  
The user is cautioned that changes or  
modifications not expressly approved by the party  
responsible for compliance could void the warranty  
and user’s authority to operate the equipment.  
Before a phone model is available for sale to the  
public, it must be tested and certified by the FCC  
that it does not exceed the limit established by the  
government-adopted requirement for safe  
Optimize your phone’s performance  
exposure. The tests are performed in positions and  
locations (e.g., at the ear and worn on the body) as  
required by the FCC for each model.  
Use the guidelines in this guide to learn how to  
optimize the performance and life of your phone  
and battery.  
Body-worn measurements differ among phone  
models, depending upon availability of accessories  
and FCC requirements. While there may be  
differences between the SAR levels of various  
phones and at various positions, they all meet the  
government requirement for safe exposure.  
Air Bags  
If you have an air bag, DO NOT place installed or  
portable phone equipment or other objects over the  
air bag or in the air bag deployment area. If  
equipment is not properly installed, you and your  
passengers risk serious injury.  
User Guide  
iii  
Vehicles—RF signals may affect improperly installed  
or inadequately shielded electronic systems in  
motor vehicles. Check with the manufacturer of the  
device to determine if it is adequately shielded  
from external RF energy.  
Medical devices  
Pacemakers—Warning to pacemaker wearers:  
Wireless phones, when in the ‘on’ position, have  
been shown to interfere with pacemakers. The  
phone should be kept at least six (6) inches away  
from the pacemaker to reduce risk.  
Blasting areas—Turn off your phone where blasting is  
in progress. Observe restrictions, and follow any  
regulations or rules.  
The Health Industry Manufacturers Association  
and the wireless technology research community  
recommend that you follow these guidelines to  
minimize the potential for interference.  
Potentially explosive atmospheres—Turn off your phone  
when you are in any area with a potentially  
explosive atmosphere. Obey all signs and  
instructions. Sparks in such areas could cause an  
explosion or fire, resulting in bodily injury or death.  
Areas with a potentially explosive atmosphere are  
often, but not always, clearly marked.  
Always keep the phone at least six inches  
(15 centimeters) away from your pacemaker  
when the phone is turned on.  
Do not carry your phone near your heart.  
Use the ear opposite the pacemaker.  
If you have any reason to suspect that  
interference is taking place, turn off your  
phone immediately.  
They include:  
fueling areas such as gas stations  
below deck on boats  
transfer or storage facilities for fuel or  
chemicals  
Hearing aids—Some digital wireless phones may  
interfere with hearing aids. In the event of such  
interference, you may want to consult your  
service provider or call the customer service line  
to discuss alternatives.  
vehicles using liquefied petroleum gas, such as  
propane or butane  
areas where the air contains chemicals or  
particles such as grain, dust, or metal powders  
any other area where you would normally be  
advised to turn off your vehicle engine  
Other medical devices—If you use any other personal  
medical device, consult the manufacturer of the  
device to determine if it is adequately shielded  
from external RF energy. Your physician may be  
able to help you obtain this information.  
Use with care  
Use only in normal position (to ear). Avoid  
dropping, hitting, bending, or sitting on the phone.  
In health care facilities—Turn your phone off in health  
care facilities when instructed. Hospitals and  
health care facilities may be using equipment that  
is sensitive to external RF energy.  
Avoid magnetic environments  
Keep the phone away from magnets which can  
cause improper functioning of the phone.  
Potentially unsafe areas  
Posted facilities—Turn your phone off in any facility  
when posted notices require you to do so.  
Keep your phone dry  
Keep the phone dry. Damage can result if the  
phone gets wet. Water damage is not covered  
under warranty.  
Aircraft—FCC regulations prohibit using your phone  
on a plane that is in the air. Turn your phone off or  
switch it to Airplane Mode before boarding aircraft.  
iv  
Resetting the phone  
E911 mandates  
If the screen seems frozen and the keypad does  
not respond to keypresses, reset the phone by  
completing the following steps:  
Where service is available, this handset complies  
with the Phase I and Phase II E911 Mandates  
issued by the FCC.  
1. Remove the battery door.  
Hearing Aid Compatibility (HAC) Features  
2. Remove and replace the battery.  
This Virgin Mobile phone has received a HAC  
performance rating (designated by the letter M  
followed by a number). The rating for this phone is  
identified on the outside of this phone’s original  
packaging. While there is no guarantee, digital  
wireless phones that receive a minimum of an M3  
rating should provide acceptable performance with  
most hearing aids. Hearing loss and hearing aids  
are highly individualized, however, so optimal  
performance cannot be guaranteed. Other factors,  
such as type of hearing aid device or degree of  
hearing loss, also can affect a phone’s  
If the problem persists, return the phone to the  
dealer for service.  
Accessories  
Use only Kyocera-approved accessories with  
Kyocera phones. Use of any unauthorized  
accessories may be dangerous and will invalidate  
the phone warranty if said accessories cause  
damage or a defect to the phone.  
Radio Frequency (RF) energy  
Your telephone is a radio transmitter and receiver.  
When it is on, it receives and sends out RF energy.  
Your service provider’s network controls the power  
of the RF signal. This power level can range from  
0.006 to 0.6 watts.  
performance for a particular user.  
Hearing Aids and Wireless Phones  
A hearing aid uses a microphone to collect and  
convert sound waves to electrical signals. The  
hearing aid then amplifies and converts the  
electrical signals back to audible sounds for the  
hearing aid user to hear. Radio Frequency (RF)  
emissions generated by digital wireless phones  
often interfere with the operation of a hearing aid’s  
microphone, distorting the amplified audible sound.  
In addition, hearing aid microphones tend to collect  
ambient noise and amplify these sounds,  
In August 1996, the U.S. Federal Communications  
Commission (FCC) adopted RF exposure  
guidelines with safety levels for hand-held  
wireless phones. These guidelines are  
consistent with the safety standards previously  
set by both U.S. and international standards  
bodies in the following reports:  
ANSI C95.1 (American National Standards  
Institute, 1992)  
interfering with the desired audio transmission.  
NCRP Report 86 (National Council  
on Radiation Protection and  
ANSI Standard  
To diminish interference between wireless phones  
and hearing aids, the FCC requires wireless  
carriers to offer phones that meet the American  
National Standards Institute (ANSI) C63.19  
standard for reduced RF emissions.  
Measurements, 1986)  
ICNIRP (International Commission on  
Non-Ionizing Radiation Protection, 1996)  
Your phone complies with the standards set by  
these reports and the FCC guidelines.  
User Guide  
v
Wireless phones that comply with the FCC’s  
hearing aid compatibility (HAC) regulations must  
receive a minimum rating of “M3” for RF  
emissions under the ANSI C63.19 standard. The  
“M” rating refers to the phone’s RF emissions level  
for use with hearing aids operating in the  
microphone setting.  
Please visit www.virginmobileusa.com if you have any  
additional questions about hearing  
aid-compatibility.  
Kyocera Wireless Corp.  
To purchase accessories, visit  
The higher the phone’s “M” rating, the more  
likely the phone is compatible with a hearing aid  
operating in the microphone setting. Hearing  
aids also have ratings similar to wireless phones.  
Most newer hearing aid models receive at least  
an M2 rating.  
To determine the level of compatibility between  
your hearing aid and this Virgin Mobile HAC  
certified phone, combine the M rating of your  
hearing aid and the M rating of this phone. For  
example, if you pair an M3 hearing aid with an M4  
phone, you will achieve a combined rating of 7.  
Any combined rating equal to or greater than  
6 provides excellent performance.  
Any combined rating equal to 5 offers  
good performance.  
Any combined rating equal to 4  
offers acceptable performance.  
T-Ratings—Phones rated T3 or T4 meet FCC  
requirements and are likely to be more usable with  
a hearing device’s telecoil (“T Switch” or  
Telephone Switch”) than unrated phones. T4 is  
the better/higher of the two ratings. (Note that not  
all hearing devices have telecoils in them.)  
Hearing devices may also be measured for  
immunity to this type of interference. Your hearing  
device manufacturer or hearing health professional  
may help you choose the proper rating for your  
mobile phone. The more immune your hearing aid  
is, the less likely you are to experience interference  
noise from mobile phones.  
vi  
Table of Contents  
1
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1  
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Activate your Account. . . . . . . . . . . . . . . . . . . . . .4  
Find the Serial Number . . . . . . . . . . . . . . . . . . . .4  
Program your Phone . . . . . . . . . . . . . . . . . . . . . .4  
Get to Know your Phone. . . . . . . . . . . . . . . . . . . .5  
LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .9  
5
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Contacts Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 28  
Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Speed Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
View Phone Number . . . . . . . . . . . . . . . . . . . . . 32  
2
Call Features . . . . . . . . . . . . . . . . . . . . . . 10  
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . .10  
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . .10  
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . .10  
End Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . .11  
Activate Voice Dialing. . . . . . . . . . . . . . . . . . . . .11  
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . .11  
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .11  
Emergency Services . . . . . . . . . . . . . . . . . . . . . .11  
6
Recent calls . . . . . . . . . . . . . . . . . . . . . . . 33  
Recent calls Menu . . . . . . . . . . . . . . . . . . . . . . . 33  
Work with Call Lists . . . . . . . . . . . . . . . . . . . . . . 33  
Erase Call List Records. . . . . . . . . . . . . . . . . . . . 34  
Work with Call Timers . . . . . . . . . . . . . . . . . . . . 34  
7
8
9
Media Player. . . . . . . . . . . . . . . . . . . . . . . 35  
Media Player Menu . . . . . . . . . . . . . . . . . . . . . . 35  
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Media Player Settings. . . . . . . . . . . . . . . . . . . . . 38  
3
4
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .13  
Text Entry Quick Reference . . . . . . . . . . . . . . . .15  
My Account. . . . . . . . . . . . . . . . . . . . . . . . 40  
Check your Account Balance . . . . . . . . . . . . . . . 40  
Top-Up your Account. . . . . . . . . . . . . . . . . . . . . 40  
For More Information . . . . . . . . . . . . . . . . . . . . 41  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . 16  
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .16  
Send Messages . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Manage Received Messages . . . . . . . . . . . . . . . .20  
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22  
Handle Sent Messages . . . . . . . . . . . . . . . . . . . .22  
Review Virgin Alerts . . . . . . . . . . . . . . . . . . . . . .23  
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .23  
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .24  
Check Message Count. . . . . . . . . . . . . . . . . . . . .25  
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . . 42  
End a VirginXL Session. . . . . . . . . . . . . . . . . . . . 42  
User Guide  
vii  
10 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My Stuff Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
My themes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Media File Options . . . . . . . . . . . . . . . . . . . . . . 45  
14 Voice Commands. . . . . . . . . . . . . . . . . . . 70  
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Use a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Play a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 71  
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 72  
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 72  
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 72  
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 72  
Become a Product Evaluator. . . . . . . . . . . . . . . 72  
11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Take a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Go to My pictures . . . . . . . . . . . . . . . . . . . . . . . 47  
Camera Setting Options. . . . . . . . . . . . . . . . . . . 47  
Other Camera Options . . . . . . . . . . . . . . . . . . . 48  
Consumer Limited Warranty. . . . . . . . . . . . . . 73  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
12 Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Search the Web. . . . . . . . . . . . . . . . . . . . . . . . . 49  
Launch Connect . . . . . . . . . . . . . . . . . . . . . . . . 49  
Go to MySpace . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Go to Facebook. . . . . . . . . . . . . . . . . . . . . . . . . 49  
13 Tools & Settings . . . . . . . . . . . . . . . . . . . 50  
Tools & Settings Menu. . . . . . . . . . . . . . . . . . . . 50  
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Phone info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
viii  
1
Getting Started  
Charge the Battery  
You must have at least a partial charge in the  
battery to make or receive calls.  
Phone Battery  
Install the Battery  
To install the battery:  
To charge the battery:  
1. With the back of the  
phone facing you, press  
on the back cover and  
slide it to the bottom of  
the phone.  
1. Remove the rubber USB  
cover and connect the  
AC adapter to the  
microUSB jack on the  
side of the phone.  
2. Lift the back cover from  
2. Plug the adapter into a  
the bottom to remove.  
wall outlet.  
3. Place the battery in the  
phone casing with the  
metal contacts toward  
the top of the phone.  
The battery icon in the upper-right corner of the  
screen shows whether the phone is:  
Charging (animated icon)  
Partially charged  
Fully charged  
4. Align the back cover  
side tabs with the slots  
on each side of the  
phone.  
You can safely recharge the battery at any time,  
even if it has a partial charge.  
Warning: The battery does not charge if you use  
the phone while it is connected to an AC adapter.  
5. Slide the back cover to  
the top of the phone  
until it is securely  
in place.  
Note: Before removing the battery, make sure to  
power off the phone.  
User Guide  
1
Replace the battery only with another qualified  
battery. Use of an unqualified battery may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about whether  
a replacement battery is compatible, contact  
customer support.  
Promptly dispose of used batteries in  
accordance with local regulations and  
recycle if possible. Do not dispose as  
household waste.  
Supervise all battery usage by children.  
Avoid dropping the phone or battery. If the  
phone or battery is dropped, especially on a  
hard surface, an internal short-circuit can  
occur and pose a safety hazard. If you  
suspect battery damage, take it to a service  
center for inspection.  
Battery Safety Guidelines  
Do not disassemble or open the battery.  
Do not crush, bend, deform, puncture, or  
shred the battery.  
Do not attempt to insert foreign objects into  
the battery.  
Do not immerse the battery or expose it to  
water or other liquids. Even if a battery  
appears to dry out and operate normally,  
internal parts can slowly corrode and pose  
a safety hazard.  
Always keep the battery between 15°C and  
25°C (59°F and 77°F). Do not expose the  
battery to extremes of temperature (heat or  
cold), fire, or other hazards such as a  
cooking surface, iron, or radiator.  
Never use any damaged battery.  
Only use the battery for its intended phone.  
Only use the battery with a qualified charger.  
Use of an unqualified battery charger may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about  
whether a charger is qualified, contact  
customer support.  
Improper battery use may result in a fire,  
explosion, or other hazard.  
Common Causes of Battery Drain  
Playing games or using the Web.  
Keeping backlighting on.  
Operating in digital mode when far away from  
a base station or cell site.  
Using data cables or accessories.  
Operating when no service is available, or  
service is available intermittently.  
High earpiece and ringtone volume settings.  
Repeating sound, vibration, or lighted alerts.  
Do not short-circuit the battery or allow  
metallic conductive objects—such as  
keys, coins, or jewelry—to contact the  
battery’s terminals.  
2
Phone Battery  
Remove the Memory Card  
To remove the memory card:  
Memory Card  
Install the Memory Card  
To install the memory card:  
1. Remove the rubber  
memory card cover.  
1. With the front of the phone facing you, locate  
the rubber memory card cover on the lower  
right hand side.  
2. Use your finger nail to  
press and release the  
memory card in the  
slot until it  
2. Remove the cover.  
3. Insert the memory card  
with the metal contacts  
facing toward the front  
of the phone until it is  
securely in place.  
bounces outward.  
3. Carefully take the memory card out of  
the slot.  
4. Put the rubber cover back into place.  
Note: With a memory card installed properly,  
the memory card icon appears at the top of  
the screen.  
4. Put the rubber cover back into place.  
Warning: Inserting a memory card improperly  
may damage the phone.  
Format the Memory Card  
From Accessories, select Memory card >  
Format card > Yes to format your memory card.  
Note: Formatting erases all current information  
on the memory card.  
User Guide  
3
Accessories  
To purchase accessories for your phone, such as  
a hands-free headset, carrying case, or car power  
adapter, visit www.virginmobileusa.com.  
Program your Phone  
Once you have activated your account, you need  
to program your Virgin Mobile phone number  
into your phone. When ready, follow these steps:  
1. Turn on your phone.  
Activate your Account  
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).  
3. Select Activate phone.  
Before using your phone, you need to activate its  
service with Virgin Mobile. To activate your Virgin  
Mobile account:  
4. To activate your phone, select Yes at  
the prompt.  
click on Activate.  
5. When your phone connects to the network,  
select Start at the prompt.  
Call Virgin Mobile At Your Service at  
1-888-322-1122.  
6. When your phone displays your new Virgin  
Mobile phone number, write it down.  
Find the Serial Number  
7. Select Finish to complete the activation  
process. Your phone restarts by itself.  
To activate your Virgin Mobile account, you need  
your phone's serial number.  
It may take a couple hours for Virgin Mobile to set  
you up on their network. They will send you a text  
message to let you know when you can start  
making calls. It may also take up to 4 hours for  
VirginXL, Voicemail, and Top-Up  
From the main screen, select Menu >  
Tools & Settings > Phone info >  
My phone number to find your phone's  
serial number.  
features to work.  
You can also enter ##6343# from the main screen  
and select MEID to display your phone’s serial  
number. The decimal MEID appears at the top of  
the screen.  
4
Accessories  
Get to Know your Phone  
The following shows the front of the phone with the slide closed.  
1. LED indicator. See “LED Indicator” on page 7.  
2. Rewind, Play/Pause, and Fast Forward keys for the music player.  
From the main screen, press the Play/Pause key twice to start playing  
your music.  
3. Phone screen.  
4. Left option button accesses menus and functions. At the main screen,  
selecting the Left option button displays the main menu.  
5. Speakerphone key activates the speakerphone and answers calls.  
6. Send key starts or answers calls. Press once to display the recent calls  
list and twice to redial the last number dialed. Press and hold to  
activate voice commands.  
7. Navigation key scrolls through lists and text entry fields and accesses  
the following shortcuts from the main screen.  
Scroll left to access VirginXL.  
Scroll right to access Messaging > Send text msg or Send pic msg.  
Scroll up to access My Account > Balance & usage.  
Scroll down to go to Recent calls.  
8. Phone speaker.  
9. Right option button accesses the contacts list and other menu options. At the main screen,  
selecting the Right option button displays your contacts list.  
10. Back key erases characters in text entry or returns you to the previous screen when navigating  
through menus.  
11. End key turns the phone on and off, ends calls or browser session, and returns you to the  
main screen.  
12. OK key selects a menu item or option. At the main screen, short press of the OK key displays the  
on-screen number keypad; long press displays the main menu.  
User Guide  
5
The following shows the phone’s QWERTY keypad with the slide open.  
1. Right option button accesses the contacts list and other menu options.  
2. Enter key begins a new line in text entry.  
3. Back key erases characters in text entry or returns you to the previous  
screen when navigating through menus.  
4. Navigation keys, with the slide open, scroll through lists and text  
entry fields and access the same shortcuts from the main screen as the  
Navigation key on the front.  
5. QWERTY keypad.  
6. Number keypad.  
7. Sym key lets you type symbol characters or toggle between letters and  
symbols. Press the Sym key once to change the input mode for the  
next character; press twice (within 2 seconds) to toggle between  
letters and symbols.  
8. CAP key lets you change the case of the letters. Press once to change the case of the next letter; press  
twice (within 2 seconds) to toggle between case modes.  
9. Left option button accesses menus and functions.  
The following shows the back of the phone with the slide closed.  
1. Accessory eyelet (for optional straps and lanyards).  
2. Jack for AC adapter (included) and microUSB cable (sold separately).  
Warning: Inserting an accessory into the wrong jack may damage  
the phone.  
3. Jack for a hands-free headset (sold separately).  
4. Slot for a memory card (sold separately).  
Warning: Inserting a memory card improperly may damage the phone.  
5. Camera lens.  
6. Camera key activates Camera mode. To activate camera mode,  
press and hold the Camera key.  
7. Volume key raises or lowers ringtone volume.  
6
Get to Know your Phone  
LED Indicator  
Your phone’s LED indicator displays different colors depending on the alert.  
Incoming call  
Low battery  
Green—blinks (not for call waiting calls).  
Red—blinks until you charge the phone.  
New message  
Red—blinks for the first minute or until you respond to the alert, whichever  
happens first.  
Missed call  
Red—blinks for the first minute or until you respond to the alert, whichever  
happens first.  
In call  
Green—blinks until the call ends.  
Battery charging  
Fully charged battery  
Red—displays until the phone is fully charged.  
Green—displays until you disconnect the charger.  
Alarm or scheduler  
alert  
Red—blinks for the first minute or until you respond to the alert, whichever  
happens first.  
Bluetooth  
Red—blinks until you respond to Bluetooth request.  
User Guide  
7
Main Menu  
From the main screen, select Menu or press and hold the OK key to access the main menu.  
Idle State > Level 1 >  
Level 2  
Menu  
Messaging  
Access these options: Inbox, Send text msg, Send pic msg, Send IM,  
Send email, Voicemail, Virgin Alerts, Sent, Outbox, Saved, Drafts,  
Msg settings, Erase msgs, and Message count.  
Contacts  
Access these options: Find name, Add new, Groups, Speed dial list,  
Voice dial list, and My phone #.  
Recent calls  
Access these options: Missed calls, Received calls, Outgoing calls,  
All calls, and Call timers.  
Media Player  
My Account  
Access these options: My music and Settings.  
Access these options: Top-Up, Balance & usage, Virgin Alerts, and  
Service settings.  
VirginXL  
My Stuff  
Access VirginXL and Mobile Web.  
Access these options: My ringtones, My music, My graphics, My games,  
My themes, and My other stuff.  
Pictures  
Web  
Access these options: Take a picture, Send pic msg, and My pictures.  
Access these options: Surf the Web, Search, Connect, MySpace, and  
Facebook.  
Tools &  
Settings  
Access these options: Tools, Bluetooth, Display, Sounds, Convenience,  
Call options, Security, Messaging, Network, Accessories, and Phone info.  
8
Main Menu  
Guide Conventions  
In this guide, the following conventions are used  
when describing phone features.  
Select means to press the Left option button,  
Right option button, or OK key to select an item  
seen on the display. For example, “Select Menu”  
tells you to physically press the Left option  
button to choose Menu from the display.  
Press means to press a phone key. For  
example, “Press the Send key to make a phone  
call” tells you to physically press the Send key  
on your phone.  
Scroll means to use the Navigation key to move  
though a list on the display. For example, “Scroll  
through your contacts list to choose a contact”  
means to physically press the Navigation key up  
or down to scroll through the list on the display.  
> (greater than symbol) tells you to select an  
option from a menu or list. For example,  
Menu > Tools & Settings” means to:  
1. Press the Left option button to select Menu.  
2. Scroll to the Tools & Settings option.  
3. Press the OK key to select Tools & Settings.  
User Guide  
9
2
Call Features  
This section describes the basic features  
related to calls.  
Call Using Voice Commands  
You can use voice commands to call a contact  
from your voice dial list or to dial a phone  
number. For more information, see “Voice  
Commands” on page 70.  
Power Phone Up  
To turn your phone on, press the End key and  
wait until the phone display lights up.  
To turn your phone off, press and hold the  
End key until the phone plays a musical chime  
and turns off.  
Redial a Number  
1. Press the Send key once to open your  
call history.  
2. Highlight a phone number or contact and  
Make Phone Calls  
press the Send key.  
Make sure you are in an area where a signal can  
be received. Look for the signal strength icon on  
the main screen. The more bars, the stronger the  
signal. If there are no bars, move to where the  
signal strength is better.  
Note: To redial the last number called, received  
or missed, press the Send key three times.  
Answer Phone Calls  
When a call comes in, the phone rings, vibrates,  
or lights up. The phone number of the caller also  
appears if it is not restricted. If the number is  
stored in your contacts list, the contact’s name  
appears. There are several ways you can answer  
a phone call.  
When the phone has been idle for a time, it  
changes to power save mode. Press any key to  
return to normal operating mode.  
There are several ways you can make a  
phone call.  
Call Using a Number  
1. Enter a phone number.  
2. Press the Send key.  
Answer Using Earpiece  
Press the Send key.  
Answer Using Speakerphone  
Call Using a Contact  
Press the Speakerphone key.  
1. From Find name, highlight a contact.  
2. Press the Send key.  
10  
Power Phone Up  
Answer Using Slide  
Silence an Incoming Call  
To silence the phone without answering the  
call, press the Back key or press the Volume  
key up or down.  
You can set the phone to instantly answer an  
incoming call when you slide the phone open. For  
more information, see “Enable Open to Answer”  
on page 66.  
To silence the phone and answer the call,  
press the Back key or press the Volume key  
up or down and then press the Send key.  
End Phone Calls  
Press the End key.  
Use Speed Dialing  
Speed dialing allows you to assign a one- or  
two-digit shortcut to a contact. Before you can use  
speed dialing you must save a phone number as a  
contact and assign a speed dial location to it. See  
“Assign Speed Dials to Contacts” on page 29.  
Activate Voice Dialing  
1. Press and hold the Send key.  
2. Follow the prompts.  
For more information, see “Voice Commands” on  
page 70.  
To call a contact that has a speed dial location.  
1. Enter the one- or two-digit speed  
Volume Control  
dial location.  
Adjust Volume during a Call  
2. Press the Send key.  
Press the Volume key up or down to adjust the  
earpiece volume during a call.  
Emergency Services  
Use the Speakerphone  
Call Emergency Service  
Your phone has a built-in speakerphone.  
You can call an emergency code even if your  
phone is locked or your account is restricted.  
When you call, your phone enters emergency  
mode. This enables the emergency service  
exclusive access to your phone to call you back, if  
necessary. To make or receive regular calls after  
dialing the code, you must exit this mode.  
To turn on the speakerphone, press the  
Speakerphone key. The speakerphone icon  
appears on the main screen when the  
speakerphone is on.  
To turn off the speakerphone, press the  
Speakerphone key again.  
Note: If you press the Speakerphone key during  
an incoming call, you will answer the call.  
User Guide  
11  
To dial an emergency code:  
1. Enter your 3-digit emergency code.  
2. Press the Send key.  
Note: Regardless of your 3-digit emergency code  
(911, 111, 999, 000, etc.), your phone operates  
as described above.  
Exit Emergency Services  
When you have completed the emergency call:  
1. Select Exit.  
2. Select Exit again to confirm your choice.  
Note: To determine who has access to  
your location, see “Set Location Information” on  
page 67.  
12  
Emergency Services  
3
Text Entry  
You can enter letters, numbers, and symbols in  
contacts, text messages, and your banner.  
Enter Numbers with  
QWERTY Keypad  
From the text entry field, select Options >  
Numbers only and press the number key to  
enter your number.  
Text Entry Modes  
The text entry screen has the following features:  
1. The number of  
remaining  
The  
icon indicates you are in Numbers only  
mode. Press the Sym key twice quickly (within  
two seconds) to change modes. Press the Sym  
key once to change the mode for the next  
character only.  
characters you  
can type (with a  
maximum of  
160 characters).  
Enter Letters with QWERTY Keypad  
2. Text entry fields.  
From the text entry field, select Options >  
Normal alpha to enter letters. You can enter text  
in the following ways:  
3. Current capitalization setting.  
4. Current text entry mode.  
Note: The entry mode defaults depending on  
the task you are doing. For example, when  
entering a phone number, you are in a number  
mode. When entering a name for a contact,  
you are in a letter mode.  
To enter a letter, press the key for the letter.  
Press the CAP key to change the case of a  
letter. Press the CAP key twice quickly (within  
two seconds) to change case modes. Press the  
Space key to enter a space.  
To enter a number or symbol, press the Sym  
key and the key for the number or symbol.  
Enter Phone Numbers from the  
Main Screen  
1. From the main screen, press the OK key to  
The  
icon indicates that you are in  
Normal alpha mode. Press the Sym key twice  
quickly (within two seconds) to change modes.  
Press the Sym key once to change the mode for  
the next character only.  
display the on-screen number keypad.  
2. Scroll through to select your  
desired numbers.  
3. Press the Send key to call the entered phone  
number or select Save to save it.  
User Guide  
13  
Rapid Entry with QWERTY Keypad  
When you press a series of keys using Rapid entry,  
your phone checks its dictionary and guesses at  
the word you are trying to spell.  
From a text entry field, select Options >  
Rapid entry to speed up word completion. To  
enter words, press a key once. For example, to  
enter the word “Wyoming” press the w > y > o  
keys and then the OK key.  
The  
icon indicates you are in Rapid entry  
mode. To change case mode, press the CAP key.  
Enter Symbols with QWERTY Keypad  
While entering text in Normal alpha mode,  
do one of the following to enter symbols  
displayed on your keypad:  
Press and hold the Sym key while entering  
the symbols.  
Press the Sym key and then the key for  
the symbol.  
While entering text in Normal alpha  
mode, do the following to access the full  
set of symbols:  
a. Select Options > Add symbol.  
b. Scroll up or down to view the list  
of symbols.  
c. Press the letter key corresponding to  
the symbol to enter it.  
14  
Text Entry Modes  
Text Entry Quick Reference  
This table gives instructions for entering letters, numbers, and symbols.  
To..  
Do this..  
Enter a letter  
In Normal alpha mode, press a key.  
In Numbers only mode, press a key.  
Use Normal alpha mode, press the Sym key and then a key.  
Press the Space key.  
Enter a number  
Enter a symbol  
Enter a space  
Erase a character  
Erase all characters  
Move the cursor right or left  
Move the cursor up or down  
Change input mode  
Change case mode  
Capitalize any letter  
Lowercase any letter  
Initial caps  
Press the Back key.  
Press and hold the Back key.  
Scroll left or right.  
Scroll up or down.  
Press the Sym key twice quickly.  
Press the CAP key twice quickly.  
In Normal alpha mode, press the CAP key. Choose uppercase.  
In Normal alpha mode, press the CAP key. Choose lowercase.  
In Normal alpha mode, press the CAP key. Choose sentence case.  
Press the appropriate Left or Right option button.  
Select an option at the bottom  
of the screen  
User Guide  
15  
4
Messaging  
Use Messaging to send, receive, and erase messages from your phone.  
Note: The functions available may vary depending on the services provided. Check with Virgin Mobile for  
details and possible usage charges.  
Messaging Menu  
Select Messaging from the main menu to access the following functions:  
Level 1 > Level 2 >  
Messaging Inbox  
Send text msg  
Send pic msg  
Send IM  
Level 3  
Check your received text and multimedia messages.  
Compose a text message.  
Compose a picture/multimedia message.  
Launch IM client to send/receive instant messages.  
Launch Email client to send/receive and respond to email messages.  
Check how many voicemails are waiting and access your voicemail.  
Check how many Virgin Alerts are waiting.  
Check your successfully sent messages.  
Send email  
Voicemail  
Virgin Alerts  
Sent  
Outbox  
Check the messages you have tried to send, but are pending or have failed.  
View your saved messages.  
Saved  
Drafts  
Display your saved, but unsent messages.  
Msg settings  
Access these options: TXT tone, Reminder, Signature, Edit auto text,  
Auto retrieve, Erase recent list, CC and BCC, Save to sent, Auto-erase,  
and Text entry.  
Erase msgs  
Erase messages in your folders.  
Message count  
Check how many messages you have stored.  
16  
Messaging Menu  
2. Repeat the first step for CC and BCC,  
Send Messages  
if needed.  
Create a Text Message  
3. Enter a subject.  
You can send and receive text messages with most  
mobile phones and email addresses.  
4. Enter a message.  
5. Attach an image file. (Select Options to  
1. From Send text msg, enter a recipient’s  
phone number or email address. (Select  
Options to access contacts, groups or  
recently used addresses. Scroll down to  
move to the next field when done.)  
access more features.)  
6. Attach a voice memo. (Select Options to  
access more features.)  
7. When done, select Send.  
You can send a single message to up to ten  
recipients at once. Use a comma or space to  
separate each address.  
Create an Instant Message  
From Send IM, you can send instant messages  
(IMs) from your phone.  
2. Enter the message. (Select Options to access  
Check Virgin Mobile’s Web site at  
more features.)  
3. When done, select Send.  
Create an Email Message  
From Send email, you can send email messages  
from your phone.  
Create a Multimedia Message  
You can send and receive multimedia messages  
with most multimedia phones and email  
addresses. If you reach the character or file size  
limit for a single multimedia message, you need to  
edit the message to meet the size limitation.  
Check Virgin Mobile’s Web site at  
Receive Calls while  
Creating Messages  
If you receive a call while creating a message, a  
notification appears. Your phone automatically  
saves the message to Drafts.  
1. From Send pic msg, enter a recipient’s  
phone number or email address. (Select  
Options to access contacts, groups or  
recently used addresses. Scroll down to  
move to the next field when done.)  
You can send a single message to up to ten  
recipients at once. Use a comma or space to  
separate each address.  
User Guide  
17  
2. Select a group.  
Enter Message Recipients  
3. Complete your message.  
The following describes how to add recipients to  
your messages.  
Save Recipients as Contacts  
Add Recipients from Contacts  
1. At the compose message screen, select  
Options > Save address when entering a  
phone number or email address.  
1. At the compose message screen, select  
Options > Contacts when entering a phone  
number or email address.  
2. Select a number or address.  
2. Select a contact from the contacts list.  
3. Select a number or address.  
4. Complete your message.  
3. Select Options > Save new contact  
(to create a new contact) or Options >  
Add to Contact (to add the number or  
address to an existing contact).  
Add Recipients from Recent List  
Add Recipients from Message Text  
1. At the compose message screen, select  
Options > Recent list when entering a  
phone number or email address.  
1. At the compose message screen, select  
Options > Add address when entering the  
text to add more recipients.  
2. Select a number or address.  
2. Enter a number or address to add.  
3. Complete your message.  
3. Complete your message.  
Add Recipients from Recent Calls  
Send Messages to Online Location  
1. At the compose message screen, select  
Options > Recent calls when entering a  
phone number or email address.  
1. At the compose message screen, select  
Options > Web album when entering a  
phone number or email address to upload  
the message to your online photo album.  
2. Select a number.  
3. Complete your message.  
2. Complete your message.  
Send to Message Groups  
Save Messages to Drafts  
1. At the compose message screen, select  
Options > Groups when entering a phone  
number or email address.  
At the compose message screen, select Options >  
Save message when entering the text. Your phone  
saves the message to Drafts for you to complete at  
a later time.  
18  
Send Messages  
Add Contacts to Messages  
Complete Messages in Drafts  
From Drafts, highlight your desired message.  
Select Edit or Options > Edit.  
Complete your message.  
1. At the compose message screen, select  
Options > Insert contacts when entering  
the text.  
2. Select a contact from your contacts list.  
Use Auto Text  
Add Auto Text  
1. At the compose message screen, select  
Options > Insert auto text when  
entering the text.  
3. Complete your message.  
Take Pictures for Messages  
1. At the compose message screen, select  
Options > Take a picture when adding  
an image.  
2. Select an auto text entry.  
2. Take a picture.  
3. Complete your message.  
3. Select it to add to your message.  
4. Complete your message.  
Save Messages as Auto Text  
1. At the compose message screen, select  
Options > Save auto text when entering the  
text to use it later as auto text.  
Record Sounds for Messages  
1. At the compose message screen, select  
Options > Record sound when adding  
a sound.  
2. Complete your message.  
Save Received Messages as Auto Text  
2. Record a sound.  
When viewing a received message, select  
Options > Save auto text to use it later  
as auto text.  
3. Select it to add to your message.  
4. Complete your message.  
Preview Messages  
Attaching Files to Messages  
1. At the compose message screen, select  
Options > Preview message when entering  
the message or media file.  
The following describes how to select Options to  
add various files to your messages when entering  
the text, depending on the services provided.  
2. Do one of the following:  
Select Send to send message.  
Select Options to access more features.  
User Guide  
19  
Select Options to access more features.  
Manage Received Messages  
3. Complete your message and select Send.  
Reply to Text Messages  
Reply to Multimedia Messages  
(with Prompt)  
When receiving a message in prompt mode, your  
phone displays a notification showing a new  
message is available for download.  
When receiving a message, your phone displays a  
notification and the message icon appears at the  
top of your screen. The message icon flashes with  
an urgent message alert if the message is urgent.  
1. When a message notification appears, select  
Inbox (to view the message) or Ignore (to  
clear the notification).  
1. At the download notification, select Yes  
(to download the message) or Options  
(to retrieve it later or erase it  
An icon appears at the top of your screen  
when you have an unread message.  
without downloading).  
2. At the message notification, select View  
(to view the message) or Later (to check  
it later).  
2. From Inbox, highlight a message and select  
View > Reply (to compose your message)  
or Options (to access more features).  
3. Select Reply or Options > Reply if the  
3. Complete your message and select Send.  
message has more than one screen.  
Reply to Multimedia Messages  
(with Auto Retrieve)  
When receiving a message in auto retrieve  
mode, your phone automatically downloads  
it with a notification.  
Select Options to access more features.  
4. Complete your message and select Send.  
Select Options to access more features.  
Forward Messages  
1. When viewing a received message, select  
Note: If receiving a message during a call, the  
phone downloads the message after the call.  
Options > Forward.  
1. At a message notification, select View  
(to view the message) or Later (to check  
it later).  
2. Enter a number or address.  
3. Complete your message and select Send.  
2. After viewing the message, select Reply or  
Options > Reply if the message has more  
than one screen.  
20  
Manage Received Messages  
Reply to all Recipients  
Go to Web Addresses in Messages  
1. When viewing a received message, select  
Options > Reply all to send your reply to  
all the message recipients.  
When viewing a received message, select  
Options > Launch browser to go to a web  
address included in the message.  
2. Complete the message and select Send.  
Manage Attached Files  
Play Attached Files  
When viewing a received message with files  
attached, select Options > Play (to play an  
attached file), Stop (to stop playing), or Mute  
(to turn off the sound).  
Reply with a Copy of the Message  
1. When viewing a received message, select  
Options > Reply with copy. The original  
message appears in your reply message.  
2. Complete your message and select Send.  
Save Attached Files  
Call a Number in a Message  
When viewing a received message with files  
attached, select the applicable save option to save  
the attached files, including graphics. For  
example, to save a contact, select Options >  
Save contact.  
When viewing a received message, select  
Options > Call to call a valid number in  
the message.  
Save Received Messages  
When viewing a received message, select  
Options > Save message to save it to Saved.  
View Messages with Multiple Screens  
When viewing a received message containing  
multiple screens, use the following options to  
navigate through the screens.  
View Sender Information  
When viewing a received message, select  
Options > Sender to view an existing contact,  
add to an existing contact, or create a new contact  
depending on the sender.  
Next to view the next screen.  
Options > Replay to restart the message from  
the first screen.  
Options > Pause to pause at the  
current screen.  
Options > Resume to resume scrolling  
through the message.  
Lock Messages  
When viewing a received message, select  
Options > Lock msg to protect it from  
accidental deletion. To unlock the message,  
select Options > Unlock msg.  
Options > Done to exit the message.  
User Guide  
21  
View Message Information  
Check your Voicemail  
When viewing a received message, select  
Options > Message info to view the message  
priority, sent time, size, and so on.  
When you receive a voicemail message, a  
notification with a voicemail message icon  
appears at the top of your screen.  
At the voicemail notification, select Call to call  
your voicemail number and follow the system  
prompts to retrieve the message.  
Select Ignore to clear the notification without  
checking messages. The notification icon  
remains on top of the screen until you listen to  
the message.  
When only the voicemail message icon  
appears on top of the screen, select  
Voicemail and follow the system prompts  
to retrieve the message.  
Replay Messages  
When viewing a received message, select  
Options > Replay to restart the message  
(including a screen or sound if contained)  
from the beginning.  
Use Voicemail  
Configure your Voicemail  
Before your phone can receive voicemail  
messages, you need to set up a password and  
record a personal greeting with Virgin Mobile.  
Handle Sent Messages  
When you have set up your voicemail, all  
unanswered calls to your phone are automatically  
transferred to voicemail, even if your phone is in  
use or turned off.  
Check Message Status in Sent Folder  
Use the following symbol to check the Sent folder  
for the status of messages successfully sent.  
1. Press and hold the 1 key.  
The message was sent. You cannot  
cancel delivery of the message.  
2. Follow the system prompts to create a  
password and record a greeting.  
22  
Use Voicemail  
(Scroll through the list to hear the  
different ringtones.)  
Check Message Status in Outbox  
Use the following symbols to check your Outbox  
2. Follow the prompts to assign the ringtone to  
all incoming messages for all or specific  
numbers in your selected contact or group.  
for the status of messages sent but still in process.  
The message is pending and will be sent  
when possible. You can cancel delivery of  
the message.  
Set your Reminder  
The message cannot be sent because  
service is not available. An alert appears on  
your phone if the message cannot be sent.  
From Reminder, select On to enable a reminder  
beep to sound every five minutes until you read  
the new message.  
Unable to Send Messages  
Set your Signature  
You may not be able to send or receive messages  
if your phone’s memory is nearly full, or if digital  
service is not available at the time. To free up  
memory, erase old messages. See “Erase  
Messages” on page 24.  
You can create a signature to appear at the end of  
all outgoing messages.  
1. From Signature, enter your signature.  
2. Select OK to save the signature.  
Note: The signature counts towards the character  
limit of your message.  
Review Virgin Alerts  
Your phone automatically saves all the Virgin  
Alerts received. To review a Virgin Alert, select it  
from Virgin Alerts. The most recent alerts appear  
at the top.  
Edit Preset Messages  
Your phone comes with preset messages, such as  
“Please call me,” which you can insert into the  
body of a text message. You can edit or create up  
to 40 preset messages.  
Message Settings  
The following message settings affect all messages  
unless you change them for individual messages.  
1. From Edit auto text, do one of the following:  
Scroll to a preset message and  
select Edit.  
Select New msg to create a new  
preset message.  
Set your TXT Tone  
1. From TXT tone, select a ringtone from  
the list to alert you when you receive a  
new message.  
2. Enter or edit the text.  
3. Select Save.  
User Guide  
23  
Note: You can also save messages you have  
written or received as preset messages.  
Inbox msgs erases old messages in Inbox  
when memory is needed.  
Sent msgs erases old messages in Sent when  
memory is needed.  
Both erases old messages in both Inbox and  
Sent when memory is needed.  
Enable Auto Retrieve  
From Auto retrieve, select one of the following:  
Disabled turns off auto retrieve and  
prompts you before downloading any  
multimedia messages.  
Set Default Text  
Enabled turns on auto retrieve to  
automatically download multimedia messages.  
You can change the default text entry mode when  
creating a text message. This setting applies only  
to the Message field, not the Send To field.  
Erase Recent List  
From Erase recent list, select Yes to clear the list  
of recipients you have recently sent messages to.  
From Text entry, select Normal alpha (to enter  
text letter by letter) or Rapid mode (to enter text  
with word recognition).  
Enable CC/BCC Fields  
From CC and BCC, select Disabled (to hide the  
CC and BCC fields) or Enabled (to show them).  
Erase Messages  
Erasing old messages frees up memory in your  
phone. You can erase messages as you send or  
read them, erase them one at a time, or erase  
them all at once.  
Enable Save to Sent  
From Save to sent, select Auto (to automatically  
save outgoing messages to the Sent folder) or  
User confirmation (to choose whether to save  
them when sending them).  
Erase a Single Message  
When viewing a received message, select  
Options > Erase > Yes.  
Enable Auto-Erase  
Erase Messages from a Folder  
Use Auto-erase to set your phone to erase  
messages automatically when it needs memory for  
incoming messages.  
From Erase msgs, select a folder to erase  
messages from. For example, to erase received  
messages, select Inbox > Yes.  
From Auto-erase, select one of the following:  
Note: You cannot recover deleted information.  
Disabled erases no messages.  
24  
Erase Messages  
Erase All Messages  
From Erase msgs, select All > Yes to erase  
all messages from all folders, except for  
voicemail messages.  
Note: You cannot recover deleted information.  
Check Message Count  
From Message count screen, check how many  
messages you have stored.  
User Guide  
25  
5
Contacts  
Use your phone’s contacts list to store information about a person or company.  
Contacts Menu  
Select Contacts from the main menu to access the following functions:  
Level 1 > Level 2 >  
Level 3  
Contacts  
Find name  
Add new  
Access your existing contacts list.  
Add a new entry to your contacts list.  
View your groups.  
Groups  
Speed dial list  
Voice dial list  
My phone #  
View your contacts assigned with speed dials.  
View your contacts assigned with voice dials.  
View your phone number.  
26  
Contacts Menu  
Access Contacts  
Access Contacts List  
Add Contacts  
Add Contacts from Main Screen  
1. From Find name, enter the first letter of your  
desired contact and scroll through to  
highlight it.  
1. From the main screen, enter a phone  
number to save (include the area code).  
2. Select Save > Save new contact.  
2. Do one of the following:  
3. Enter a name for the contact.  
Press the Send key to call the contact.  
Press the OK key to view the  
contact’s details.  
Select New to create a new contact.  
Select Options to access more functions.  
4. Enter additional phone numbers, email  
addresses, and other contact details.  
(Scroll up or down to move through  
the contact fields.)  
5. When done, select Save.  
View Contact Details  
1. From Find name, select a contact.  
Add Contacts from Contacts Menu  
1. From Add new, enter a name for the contact.  
2. At the contact details screen, select a  
Scroll down to the next field when done.  
number, address or note.  
2. Enter a primary number for the contact.  
3. Select Options and the detail you want to  
view. For example, to view a phone number,  
select Options > View number.  
3. Enter additional phone numbers, email  
addresses, and other contact details.  
(Scroll up or down to move through the  
contact fields.)  
Use Frequent List  
4. When done, select Save.  
With Frequent list enabled, you can view 15 of  
your most frequently called contacts. See “Enable  
Frequent List” on page 63.  
Add a Code or Extension  
When saving the phone number of an  
automated service, you may include a pause  
for dialing an extension.  
Use Fast Find  
With Fast find enabled, you can press one or two  
keys to view close matches of the contact. See  
“Call Contact using Fast Find” on page 63.  
1. From the main screen, enter a  
phone number.  
User Guide  
27  
2. Select Options and a type of pause:  
Send a Multimedia Message  
to Contacts  
1. From Find name, select a contact.  
Time pause causes the phone to stop  
dialing for two seconds.  
Hard pause causes the phone to wait  
until you select Release while making  
the call.  
2. At the contact details screen, select a number  
or email address.  
3. Select Options > Send pic msg.  
3. Enter the remaining numbers and  
4. Complete your multimedia message and  
select Save > Save new contact.  
select Send.  
4. Complete the contact information and  
select Save.  
Customize Contacts  
Use Contacts  
Edit Contact Details  
1. From Find name, select a contact.  
Call Contacts  
1. From Find name, select a contact.  
2. At the contact details screen, select Edit.  
3. Edit or add phone numbers, email  
addresses, and so on. (Scroll up or down to  
move through the contact fields.)  
2. At the contact details screen, select  
a number.  
3. Select Call.  
4. When done, select Save.  
Send a Text Message to Contacts  
1. From Find name, select a contact.  
Assign Number Types  
1. From Find name, select a contact.  
2. At the contact details screen, select a number  
2. At the contact details screen, select Edit.  
or email address.  
3. Press down twice to scroll to the number  
3. Select Options > Send text msg.  
type dropdown and press the OK key.  
4. Complete your text message and select Send.  
4. Select a number type. The appropriate  
icon appears next to the number in your  
contacts list.  
5. Select Save.  
28  
Use Contacts  
Assign Ringtones to Contacts  
Assign Speed Dials to Contacts  
1. From Find name, select a contact.  
1. From Find name, select a contact.  
2. At the contact details screen, select the  
2. At the contact details screen, select  
contact name.  
a number.  
3. Select Ringtone to assign a ringtone.  
3. Select Add speed dial.  
(Scroll to select a ringtone.)  
4. Select a location from the list to assign the  
speed dial number.  
Assign Message Tones to Contacts  
Change Primary Numbers  
1. From Find name, select a contact.  
2. At the contact details screen, select the  
When a contact has more than one number, the  
first number becomes the primary number by  
default. To change the contact’s primary number:  
contact name.  
3. Select TXT tone to assign a ringtone.  
(Scroll to select a ringtone.)  
1. From Find name, select a contact.  
2. At the contact details screen, select  
Assign Pictures to Contacts  
1. From Find name, select a contact.  
a number.  
3. Select Primary number > Yes.  
2. At the contact details screen, select the  
Add Contacts to Groups  
contact name.  
3. Select Picture to assign a picture.  
1. From Find name, select a contact.  
2. At the contact details screen, select a number  
Add a Prefix to Phone Numbers  
Use Prepend to add a prefix, such as an area  
code, to a phone number:  
or email address.  
3. Select Add to group.  
4. Select groups from the list provided. A  
checkmark appears next to each selection.  
You can also remove a checkmark.  
1. From Find name, select a contact.  
2. At the contact details screen, select  
a number.  
5. When finished, select Done.  
3. Select Prepend to enter the prefix at the  
beginning of the number.  
4. Select Save.  
User Guide  
29  
Visit Web Addresses  
View Groups  
1. From Find name, select a contact.  
1. Select Groups to view your preloaded  
groups, followed by the custom groups you  
have created.  
2. At the contact details screen, select a  
Web address.  
2. Highlight a group and do one of  
3. Select Launch web.  
the following:  
Press the OK key to view the  
group details.  
Select New to create a new group.  
Select Options to access more functions.  
Erase Contacts  
Erase Contact Details  
1. From Find name, select a contact.  
2. At the contact details screen, select a  
Create a New Group  
number, address or note.  
1. From Groups, select New.  
3. Select your desired erase option and Yes.  
For example, to erase an email address,  
select Erase address > Yes.  
2. Enter a name for the group and select Next.  
3. Select contacts from the list provided. A  
checkmark appears next to each selection.  
You can also remove checkmarks.  
Erase an Entire Contact  
1. From Find name, select a contact.  
4. When finished, select Done.  
2. At the contact details screen, select the  
Your new group appears the next time you view  
your groups list.  
contact name.  
3. Select Erase contact > Yes to erase the  
Send Text Messages to Groups  
1. From Groups, highlight a group.  
entire contact.  
Contact Groups  
You can assign your contacts to groups. Your  
phone comes with default groups. You can also  
create your own groups.  
2. Select Options > Send text msg.  
3. Complete your text message and select Send.  
30  
Erase Contacts  
Send Multimedia Messages  
to Groups  
1. From Groups list, highlight a group.  
Assign Message Tones to Groups  
1. From Groups, select a group you  
have created.  
2. At the group details screen, scroll to  
2. Select Options > Send pic msg.  
the group name.  
3. Complete your multimedia message  
3. Select Options > TXT tone to assign a  
and select Send.  
ringtone. (Scroll to select a ringtone.)  
Add or Remove Contacts  
from Groups  
1. From Groups, highlight a group.  
Assign Pictures to Groups  
1. From Groups, select a group you  
have created.  
2. Select Options > Edit.  
2. At the group details screen, scroll to  
3. If you are modifying a group you created,  
the group name.  
select Next. Otherwise, go to the next step.  
3. Select Options > Picture to assign a picture.  
4. Select contacts from the list provided. A  
checkmark appears next to each contact in  
the group. Press the OK key to add or  
remove checkmarks.  
Erase a Group  
1. From Groups, highlight a group.  
2. Select Options > Erase > Yes.  
5. When finished, select Done.  
Speed Dial List  
Assign Ringtones to Groups  
1. From Groups, select a group you  
Assign Speed Dial Numbers  
1. From Speed dial list, highlight an  
have created.  
2. At the group details screen, scroll to  
unassigned number (marked as empty).  
the group name.  
2. Select Assign.  
3. Select Options > Ringtone to assign a  
3. At the contacts list, select a contact.  
ringtone. (Scroll to select a ringtone.)  
4. At the contact details screen, select a  
phone number.  
User Guide  
31  
Clear Speed Dial Numbers  
1. From Speed dial list, highlight an  
assigned number.  
2. Select Erase > Yes.  
Voice Dial List  
Enable Voice Dial Tags  
Your phone creates a voice dial tag for each  
contact that has a name this is not blank or a  
name that is more than five syllables. You can  
enable or disable the voice dial tags associated  
with your contacts.  
1. From Voice dial list, press the OK key to  
add or remove checkmarks. A checkmark  
appears next to each enabled voice dial.  
(Scroll through the list to play the voice  
dial tags.)  
2. When done, select Save.  
Search Contact Voice  
You can use voice commands to find a contact in  
your voice dial list. For more information, see  
“Find a Contact” on page 71.  
View Phone Number  
Select My phone # to check your phone number.  
32  
Voice Dial List  
6
Recent calls  
Recent calls Menu  
From the main menu, select Recent calls (with selected as) or scroll down from the main screen to  
access the following functions:  
Level 1 >  
Level 2 >  
Level 3  
Recent calls  
Missed calls  
Received calls  
Outgoing calls  
All calls  
View a list all voice calls you have missed.  
View a list all voice calls you have received.  
View a list all voice calls you have made.  
View a list all voice calls.  
Call timers  
Access these options: Last call and All calls.  
To return the call, select Calls and press  
the Send key.  
Work with Call Lists  
Return a Missed Call  
Return a Received Call  
1. From Missed calls, highlight a number.  
2. Press the Send key to call the number or  
select Options to access more features.  
This list contains all calls you received, but did  
not answer.  
1. From Received calls, highlight a number.  
2. Press the Send key to call the number or  
select Options to access more features.  
This list contains all calls received.  
Return an Outgoing Call  
Deal with a Missed Call  
1. From Outgoing calls, highlight a number.  
2. Press the Send key to call the number or  
select Options to access more features.  
This list contains all calls you have made.  
When you have missed a call, “Missed Call”  
appears on your screen. You can do one of  
the following:  
To clear the screen, select OK.  
To view the call details, select Calls and  
press the OK key.  
User Guide  
33  
Return Any Call  
1. From All calls, highlight a number.  
Erase Call List Records  
Erase a Single Record  
1. At a call list, highlight a contact.  
2. Press the Send key to call the number or  
select Options to access more features.  
2. Select Options > Erase > Yes.  
This list contains all calls made and received.  
Erase a Call List  
1. At a call list, highlight a contact.  
Call List Options  
Save Number from Call List  
1. At the call list, highlight a number.  
2. Select Options > Save.  
2. Select Options > Erase All > Yes.  
Work with Call Timers  
3. Select Options > Save new contact to create  
a new contact or Options > Add to existing  
to add address to an existing contact.  
View All Calls Timer  
Select All calls to view the number of calls made  
and received and the total call time.  
View Contact from Call List  
1. At a call list, highlight a contact.  
View Last Call Timer  
Select Last call to view the total call time of  
your last call made or received. Select Done  
when finished.  
2. Select Options > View to see the contact  
details screen.  
Send Text Message from Call List  
1. At a call list, highlight a contact.  
2. Select Options > Send text msg.  
3. Complete your text message and select Send.  
Send Multimedia Message from Call List  
1. At a call list, highlight a contact.  
2. Select Options > Send picture msg.  
3. Complete your multimedia message and  
select Send.  
34  
Erase Call List Records  
7
Media Player  
Use Media Player to play and manage media files.  
Media Player Menu  
Select Media Player from the main menu to access the following functions:  
Level 1 >  
Level 2 > Level 3  
Media Player  
My music  
Settings  
Access these options: Playlists, All songs, Artists, Albums, and Genres.  
Access these options: Repeat all, Shuffle, Auto off, and BT headset.  
With the default My music directory created in  
your memory card, you can insert the card into a  
PC card reader (sold separately) to load your  
desired music. Place music files into the  
My music directory located on the memory card.  
Insert the card back into the phone to play it.  
My music  
Use My music to manage and store your  
music files.  
Note: The left, center, and right Navigation keys  
on the QWERTY keypad also function as the  
Rewind, Play/Pause, and Fast Forward keys  
for the music player. From the main screen,  
pressing the Play/Pause key twice starts  
playing your music.  
Note: The Media Player will read music saved in  
MP3 format only (other file formats are not  
supported.)  
My music is also the default directory your phone  
creates in your memory card (sold separately)  
when it is formatted correctly.  
User Guide  
35  
Erase your Playlist  
Playlists  
1. From Playlists, highlight the playlist you  
Create your Playlist  
1. From Playlists, select Options >  
want to erase.  
2. Select Options > Erase list > Yes to erase  
Create new.  
the playlist.  
2. Enter the name of your new playlist  
Note: You cannot erase a preloaded or currently  
running playlist.  
and select Save.  
3. Add your desired music file(s).  
Erase All Playlists  
4. Select Done when finished.  
From Playlists, select Options > Erase all > Yes  
to erase all your playlists.  
Access your Playlist  
From Playlists, highlight your desired playlist and  
do one of the following:  
Note: You cannot erase any preloaded or  
currently running playlist.  
Press the OK key to view the music files in the  
selected playlist.  
Select Play to play the music files in the  
selected playlist.  
All songs  
Search for Songs  
1. From All songs, enter the first letter(s) of  
Select Options to access more functions.  
the name of your desired song.  
Add Tracks to your Playlist  
Note: The search letters you enter are not  
1. From Playlists, highlight your  
case sensitive.  
desired playlist.  
2. Scroll through to highlight it and do one of  
2. Select Options > Add songs or  
the following:  
Remove songs.  
Select Play to play the selected song.  
Select Options to access more functions.  
3. Select the song(s) from the list provided to  
add or remove from the playlist. A  
checkmark appears next to each song  
selected. Press the OK key to add or  
remove checkmarks.  
Add Songs to your Playlist  
1. From All songs, highlight the song you want  
to add to your playlist.  
2. Select Options > Add to playlist.  
4. Select Done when finished.  
36  
My music  
Lock Songs  
Lock Tracks  
1. From All songs, highlight your desired song.  
1. From Artists, select your desired artist.  
2. Highlight the track you want to lock.  
2. Select Options > Lock to prevent the song  
from accidental deletion.  
3. Select Options > Lock to prevent the track  
With the song locked, the lock icon appears at the  
top of the screen.  
from accidental deletion.  
With the track locked, the lock icon appears at  
the top of the screen.  
Erase All Songs  
From All songs, select Options > Erase all >  
Yes to erase all your songs.  
Erase All Tracks  
1. From Artists, select your desired artist.  
Note: You cannot erase any preloaded or  
currently running song.  
2. Select Options > Erase all > Yes to erase  
all your tracks.  
Note: You cannot erase any preloaded or  
currently running track.  
Artists  
Search for Tracks in Artists  
1. From Artists, scroll through to select your  
Albums  
desired artist.  
Search for Tracks in Albums  
1. From Albums, scroll through to select your  
2. Scroll through to highlight it and do one of  
the following:  
desired album.  
Select Play to play the selected track.  
Select Options to access more functions.  
2. Scroll through to highlight it and do one of  
the following:  
Select Play to play the selected track.  
Select Options to access more functions.  
Add Tracks to your Playlist  
1. From Artists, select your desired artist.  
2. Highlight the track you want to add to  
Add Tracks to your Playlist  
1. From Albums, select your desired album.  
your playlist.  
3. Select Options > Add to playlist.  
2. Highlight the track you want to add to  
your playlist.  
3. Select Options > Add to playlist.  
User Guide  
37  
Lock Tracks  
Lock Tracks  
1. From Albums, select your desired album.  
2. Highlight the track you want to lock.  
1. From Genres, select your desired genre.  
2. Highlight the track you want to lock.  
3. Select Options > Lock to prevent the track  
3. Select Options > Lock to prevent the track  
from accidental deletion.  
from accidental deletion.  
With the track locked, the lock icon appears at  
the top of the screen.  
With the track locked, the lock icon appears at  
the top of the screen.  
Erase All Tracks  
Erase All Tracks  
1. From Albums, select your desired album.  
1. From Genres, select your desired genre.  
2. Select Options > Erase all > Yes to erase  
2. Select Options > Erase all > Yes to erase  
all your tracks.  
all your tracks.  
Note: You cannot erase any preloaded or  
Note: You cannot erase any preloaded or  
currently running track.  
currently running track.  
Genres  
Media Player Settings  
Use Settings to control how you want the  
Search for Tracks in Genres  
1. From Genres, scroll through to select your  
media player work.  
desired genre.  
Enable Repeat all  
To play your tracks continuously in a loop, from  
Repeat all, select Enable.  
2. Scroll through to highlight it and do one of  
the following:  
Select Play to play the selected track.  
Select Options to access more functions.  
Note: Once enabled, your phone keeps playing  
the tracks unless you stop it.  
Add Tracks to your Playlist  
1. From Genres, select your desired genre.  
Enable Shuffle  
To randomly play each of your tracks once, from  
Shuffle, select Enable.  
2. Highlight the track you want to add to  
your playlist.  
Note: Shuffle, even if enabled, only works when  
you have three or more tracks to play.  
3. Select Options > Add to playlist.  
38  
Media Player Settings  
Set Auto Off Duration  
Use Auto off to set the duration for which your  
phone is paused or stopped before automatically  
turning off Media Player. From Auto off, select  
one of the following:  
10 minutes automatically turns off  
Media Player after the phone pauses or  
stops for 10 minutes.  
20 minutes automatically turns off  
Media Player after the phone pauses or  
stops for 20 minutes.  
Off never automatically turns off  
Media Player.  
Enable Bluetooth Headset  
Use BT headset to pair your Bluetooth device with  
Media Player. Refer to “Pair with a Device” on  
page 58 for more information.  
User Guide  
39  
8
My Account  
You can manage your Virgin Mobile account  
directly from your phone. The basic tasks are  
summarized in this chapter. For more information  
about your account, go to  
Note: You cannot register a debit or credit  
card from your phone, and must register  
online first before you can Top-Up with this  
method via the phone.  
When your balance is low, you can Top-Up your  
Virgin Mobile account from your phone.  
Check your Account Balance  
You can check your Virgin Mobile account status  
in two ways.  
Top-Up with a Top-Up Card  
1. From the main menu, select My Account.  
From the main screen, scroll up.  
From the main menu, select My Account.  
2. Scroll down to the Top-Up link and press  
the OK key.  
3. Enter your Account PIN and select Done.  
Your account information appears with Top-Up  
information relative to your selected plan. When  
your account is low or empty, you receive a  
notification to Top-Up.  
4. Scroll down to select Login and press the  
OK key.  
5. Enter your Top-Up card’s PIN number and  
Note: Additional charges may apply for multiple  
balance checks in one day. Visit  
www.virginmobileusa.com for more details.  
press the OK key.  
6. Scroll down to select Top-Up Now and  
press the OK key.  
7. You are now Topped-Up. Press the  
Top-Up your Account  
End key to exit.  
Top-Up is how you add money to your Virgin  
Mobile account. You can Top-Up your Virgin  
Mobile account right from your phone. First, buy  
a Top-Up card from one of the thousands of  
retailers that carry them or register your debit  
card, credit card, or PayPal account at  
Top-Up with a Debit Card, Credit  
Card, or PayPal Account  
1. From the main menu, select My Account.  
2. Scroll down to the Top-Up link and press  
the OK key.  
3. Enter your Account PIN and select Done.  
40  
Check your Account Balance  
4. Scroll down to select Login and press the  
OK key.  
5. Scroll down to select either Credit Card or  
PayPal and press the OK key.  
6. Enter the amount you want to Top-Up and  
press the OK key. You can Top-Up in  
amounts of $20, $30, $50, or $90.  
7. Scroll down to select Top-Up Now and  
press the OK key.  
8. You are now Topped-Up. Press the  
End key to exit.  
Note: You can also Top-Up over the Web at  
For More Information  
For more information about your Virgin Mobile  
account or Virgin Mobile service, visit  
User Guide  
41  
9
VirginXL  
Access VirginXL  
With VirginXL, you can access music,  
entertainment, and information services from  
your phone. Download games, ringtones,  
wallpapers, screen savers, and other content; surf  
the web; and more. Check Virgin Mobile’s Web  
site at www.virginmobileusa.com for availability  
and pricing, or check directly from your phone  
through the VirginXL menu. Charges apply.  
To launch VirginXL, scroll left from the main  
screen or select VirginXL from the main menu.  
Note: You cannot receive incoming calls during a  
VirginXL session. All incoming calls are  
automatically sent to your voicemail.  
Navigate VirginXL  
1. Scroll through items and highlight one.  
2. Press the OK key to select a VirginXL menu  
item or options.  
A scroll bar on the right side of the screen  
indicates that there is more text. Scroll down to go  
to the next screen of text. Press the Back key to  
move back one screen  
End a VirginXL Session  
Press the End key from within VirginXL.  
42  
Access VirginXL  
10 My Stuff  
Your phone stores and displays media files.  
My Stuff Menu  
Select My Stuff from the main menu to access the following functions:  
Level 1 > Level 2 >  
Level 3  
My Stuff  
My ringtones  
My music  
Access Get more ringtones and view a list of your ringtones.  
Access these options: Playlists, All songs, Artists, Albums, and Genres.  
My graphics  
Access these options: Get more graphics, Wallpapers, Screensavers,  
My pictures, and Caller IDs.  
My games  
Access Get more games and view a list of your games.  
View a list of color themes for your phone.  
My themes  
My other stuff  
Access Get more stuff and other preloaded and downloaded applications.  
1. From My ringtones, select Get more  
My ringtones  
ringtones and search for a ringtone.  
My ringtones stores your preloaded and  
downloaded ringtones. You can download  
ringtones to your phone from the Virgin Mobile  
Web site at www.virginmobileusa.com or  
directly from your phone using VirginXL.  
Charges apply.  
2. Follow the prompts to purchase and  
download the selected ringtone.  
Assign a Ringtone  
1. From My ringtones, highlight a ringtone.  
2. Select Assign and choose how you want to  
Download a Ringtone  
assign the ringtone.  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
Note: Downloaded ringtones are listed in  
My ringtones and available to assign to  
individual contacts or groups.  
User Guide  
43  
2. From a file list, select a graphic.  
My music  
3. Select Assign and choose how you want to  
Use My music to manage and store your  
assign the graphic.  
music files.  
Play Music  
1. From My music, highlight a music category.  
My games  
My games stores your preloaded and  
downloaded games. You can download games to  
your phone from the Virgin Mobile Web site at  
www.virginmobileusa.com or directly from your  
phone using VirginXL. Charges apply.  
2. Follow the prompts to play your  
desired music.  
My graphics  
My graphics stores your preloaded and  
downloaded graphics. You can download  
wallpapers and screensavers to your phone from  
the Virgin Mobile Web site at  
www.virginmobileusa.com or directly from your  
phone using VirginXL. Charges apply.  
Download a Game  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
1. From My games, select Get more games  
and search for a game.  
Download a Graphic  
2. Follow the prompts to purchase and  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
download the selected game.  
Play a Game  
1. From My games, highlight a game.  
1. From My graphics, select  
Get more graphics and search  
for a graphic.  
2. Select Play to launch the game.  
My themes  
My themes stores your preloaded Virgin Mobile  
color themes. When you assign a color theme, the  
colors for your background, headers and  
2. Follow the prompts to purchase and  
download the selected graphic.  
Assign a Graphic  
1. From My graphics, browse Wallpapers,  
Screensavers, My pictures or other  
graphic folders.  
highlight bars are changed. You can also find this  
list of color themes in your Display settings.  
44  
My music  
Send a File to an Online Location  
1. From a media file list, highlight a file.  
2. Select Options > Upload to My Pix.  
My other stuff  
My other stuff stores your preloaded and  
downloaded applications. You can download  
applications to your phone from the Virgin Mobile  
Web site at www.virginmobileusa.com or  
directly from your phone using VirginXL.  
Charges apply.  
Assign a File  
1. From a media file list, highlight a file.  
2. Select Options > Assign and choose how to  
assign the file.  
Download an Application  
3. Complete the appropriate task.  
Before downloading, make sure you have  
enough money in your account; otherwise you  
can Top-Up your account.  
Lock a File  
1. From a media file list, highlight a file.  
1. From My other stuff, select Get more stuff  
2. Select Options > Lock to protect a file from  
being accidently erased. To unlock the file,  
select Options > Unlock.  
and search for an application.  
2. Follow the prompts to purchase and  
download the selected application.  
View File Details  
1. From a media file list, highlight a file.  
Run an Application  
1. From My other stuff, highlight  
2. Select Options > Details to view the details  
an application.  
such as file size or save date.  
2. Select Run to launch the application.  
3. Select OK to exit.  
Media File Options  
Modify a File  
1. From a media file list, select a file.  
Rename a File  
2. Select Options > Modify.  
1. From a media file list, highlight a file.  
2. Select Options > Rename.  
3. Enter a new name and select Save.  
3. Select Options and an option to rotate,  
resize, and so on.  
4. When done, select Save to save over an  
You can only rename unlocked files. Preloaded  
files on your phone are always locked.  
existing file or as a new one.  
User Guide  
45  
Use the Zoom  
1. From a media file list, select a file.  
2. Select Options > Zoom.  
3. Use the Navigation key to zoom in and out.  
4. Select Cancel to exit.  
View a Slideshow  
1. From My pictures, select Options >  
Slideshow to play the slideshow of the files  
contained in the current folder.  
2. Select Pause (to stop), Play (to resume), or  
Options (to access more features).  
With Options selected, your phone  
automatically pauses the slideshow.  
3. When you are done, select Options > Exit.  
Erase a Single File  
1. From a media file list, highlight a file.  
2. Select Options > Erase > Yes.  
You can only erase unlocked files. Preloaded files  
on your phone are always locked.  
Erase All Files in a Folder  
From a media file list, select Options >  
Erase all > Yes.  
Note: You can only erase unlocked files.  
Preloaded files on your phone are always locked.  
46  
Media File Options  
11 Pictures  
4. Select Send to create a multimedia  
message or Erase to delete the picture  
from your phone.  
Camera Tips  
Your phone comes with a camera. Before using  
your phone’s camera, here are some tips:  
5. Press the End key to exit camera mode.  
You cannot activate the camera while on  
an active call or while browsing files in the  
media gallery.  
Go to My pictures  
From Pictures, select My pictures to view all of  
the pictures you have taken and saved.  
Once the camera is active, the main screen  
acts as the viewfinder.  
If you get a “Low memory” error, check your  
resolution and quality compression settings.  
If there is no activity within 45 seconds after  
you turn your camera on, the camera quits  
and returns to the previous launch point.  
Menu settings and options can only be  
accessed when the camera is active.  
Numbers in the top right corner indicate the  
number of snapshots remaining before the  
phone runs out of memory.  
Camera Setting Options  
Adjust the Resolution  
From camera mode, select Options > Settings >  
Resolution and a size for your pictures.  
Numbers in the bottom left corner indicate the  
current resolution setting.  
Set Self Timer  
From camera mode, select Options > Settings >  
Self timer and a time.  
Take a Picture  
The  
icon indicates the timer is  
1. To activate the camera, press and hold the  
Camera key. You can also select Pictures >  
Take a picture from the main menu.  
activated. When you take a picture, a beep  
plays three seconds from the time the shutter  
snaps the picture.  
2. Focus on the image using the phone’s  
display as a viewfinder.  
3. Press the OK key to take a picture (saved  
to My pictures).  
User Guide  
47  
Enable Date/Time Stamp  
Set Color Tone  
From camera mode, select Options > Settings >  
1. From camera mode, select Options >  
Date/Time > On to place a date/time stamp each  
Settings > Color tone.  
picture taken. The  
date/time stamp is on.  
icon indicates when the  
2. Scroll left or right to select a color tone.  
Look at the viewfinder to see how each  
setting looks.  
Enable Multishot Mode  
Set Picture Quality  
From camera mode, select Options > Settings >  
Multishot > On to take multiple pictures.  
From camera mode, select Options > Settings >  
Picture quality and a quality level for your  
picture. When you select a higher quality level, the  
size of the file is bigger.  
The  
icon indicates multishot mode is  
enabled. When you take a picture, press and hold  
the OK key to take multiple (up to six) pictures. A  
single tone plays for each picture taken.  
Other Camera Options  
Your camera is set to a lower resolution during  
multishot mode. The resolution setting returns to  
the previous setting when you are done.  
Set Brightness Level  
1. From camera mode, select Options >  
Set Shutter Sound  
Brightness.  
1. From camera mode, select Options >  
2. Scroll left or right to change the brightness  
Settings > Shutter sound.  
level. Press the OK key to set the brightness.  
2. Select a sound to play when the shutter  
Take a Picture in a Frame  
1. From camera mode, select  
takes a picture.  
Set White Balance  
Options > Frames.  
1. From camera mode, select Options >  
2. Scroll left or right to view the  
Settings > White balance.  
frames available.  
2. Scroll left or right to select the white balance  
setting. Look at the viewfinder to see how  
each setting looks.  
3. Select OK to choose a frame.  
4. Take a picture with the frame. The frame is  
part of the image and can not be removed.  
48  
Other Camera Options  
12 Web  
Add a Bookmark  
1. Surf to the Web page you want to bookmark  
Surf the Web  
You can use your phone to browse the Internet.  
and select Options > Add to Bookmarks.  
Launch Browser  
2. Edit the bookmark's details, if needed.  
Select Web > Surf the Web to launch the  
browser. An alert appears notifying of airtime  
fees, if you have enabled web alerts. Select OK  
to continue.  
3. Select Save to save the bookmark.  
To access your saved bookmarks, select  
Options > Bookmarks from any web page.  
Search the Web  
Browse the Web  
A browser home page with a list of  
bookmarks and some browser menu options  
appear when you are connected to the Web.  
The lock icon appears in a secure session. You  
can do the following:  
From Web, select Search to go directly to the  
browser’s search page.  
Launch Connect  
Connect allows you to connect to popular social  
media and networking sites, right from your  
device, with one easy-to-use interface. To launch  
Connect, select Web > Connect. For more  
information, visit www.virginmobileusa.com.  
To choose a site, scroll to the link and press  
the OK key.  
An underline and an arrow indicate that  
there is more text. Scroll down to view the  
rest of the text.  
Go to MySpace  
From Web, select MySpace to go directly to the  
Press the Back key to return to the  
previous screen.  
MySpace main page.  
Press the End key to exit.  
Select Options to access more  
browser features.  
Go to Facebook  
From Web, select Facebook to go directly to the  
Facebook main page.  
User Guide  
49  
13 Tools & Settings  
Tools & Settings Menu  
Select Tools & Settings from the main menu to access the following functions:  
Level 1 > Level 2 >  
Level 3  
Tools &  
Settings  
Tools  
Access these options: Voice memo, Calendar, Alarm clock, Tip calculator,  
Calculator, World clock, Timer, Stopwatch, and Memopad.  
Bluetooth  
Display  
Access these options: My devices and Settings.  
Access these options: Graphics, Menu style, Themes, Greeting banner, Language,  
Backlight, Auto-hyphen, Time/Date format, and Brightness.  
Sounds  
Access these options: Ringtone volume, My ringtones, Business ringtones,  
Personal ringtones, Slide sounds, Power on/off sound, Key volume, Key length,  
TXT tone, Smart volume, Minute alert, Earpiece volume, and  
Speakerphone volume.  
Convenience Access these options: Set date/time (with Airplane mode enabled), Airplane mode,  
Auto keyguard, Fast find, Frequent list, Hold call,  
1-Touch dialing, Customize keys, and Missed call alert.  
Call options Access these options: Voice dialing, Auto answer, Open to answer, and Any key.  
Security  
Access these options: Lock phone, Change lock code, Special numbers,  
Erase contacts, Erase downloads, and Reset phone.  
Messaging  
Network  
Access these options: TXT tone, Reminder, Signature, Edit auto text, Auto retrieve,  
Erase recent list, CC and BCC, Save to sent, Auto-erase, and Text entry.  
Access these options: Privacy alert and Location.  
Accessories Access these options: Headset sound, Power backlighting, TTY, Hearing aid,  
and Memory card.  
Phone info  
Access these options: My phone number, Phone memory, Version info,  
and Icon key.  
50  
Tools & Settings Menu  
Tools  
Tools Menu  
Select Tools from the main menu to access the following functions:  
Level 1 > Level 2 >  
Level 3  
Tools  
Voice memo  
Calendar  
Access these options: Record new and Recorded memos  
Access these options: Add new event, View month, View day, Go to date,  
View all events, and Settings  
Alarm clock  
Tip calculator  
Calculator  
World clock  
Timer  
Set an alarm.  
Calculate a tip.  
Perform basic calculations.  
View times from different time zones.  
Set a countdown timer.  
Stopwatch  
Memopad  
Use a stopwatch timer.  
Access these options: New memo and View memos  
User Guide  
51  
Scroll up or down to change month, day,  
and year.  
Voice memo  
Use Voice memo to record and play back  
audio memos.  
Press the OK key to save and move to the  
next field.  
Record Voice Memos  
1. From Voice memo, select Record new.  
4. Press the OK key to change the time,  
if needed.  
2. Say your voice memo and select Stop  
Scroll left or right to move between hour,  
minute, and AM/PM fields.  
Scroll up or down to change hour,  
minute, and AM/PM.  
when done.  
3. Select Save.  
If you receive an incoming call while recording a  
memo, the memo is saved and the incoming call  
screen appears.  
Press the OK key to save and move to the  
next field.  
5. Press the OK key to change the duration,  
Play Voice Memos  
1. From Recorded memos, highlight a memo.  
if needed.  
Scroll left or right to move between hour  
and minute fields.  
Scroll up or down to change hour  
and minute.  
2. Select Play to play the memo or Options to  
access more features.  
Calendar  
Use Calendar to schedule events and set  
reminder alerts.  
Press the OK key to save and move to  
the next field.  
6. Press the OK key to select a priority from  
Create an Event  
1. From Add new event, enter a name. Scroll  
the list.  
7. Press the OK key to select a reminder from  
down to move to the next field when done.  
the list.  
2. Press the OK key to select an event type from  
8. Press the OK key to select During event  
to enable silent mode or Off to have  
normal sounds.  
the list.  
3. Press the OK key to change the date,  
if needed.  
9. Press the OK key to select a recurring event  
Scroll left or right to move between  
month, day, and year fields.  
from the list, if needed.  
10. Select Save.  
52  
Tools  
Return to the Current Date  
View Events  
From View day, select Options > Go to today to  
return to the current date.  
View Events by Month  
1. From View month, scroll through the month  
view. (Days with events are highlighted.)  
Sort Events by Time  
From View all events, select Options >  
Sort by time to sort events by time.  
2. Press the OK key to select a date.  
3. Do one of the following:  
Sort Events by Type  
From View all events, select Options >  
Sort by type to sort events by their assigned type.  
Scroll left or right to move to  
another date.  
Select an event.  
Scroll to a time and select Add new to  
create a new event.  
Select Options to access more features.  
Sort Events by Priority  
From View all events, select Options >  
Sort by priority to sort events by their  
assigned priority.  
View Events by Date  
From View day, do one of the following:  
Modify Events  
Scroll left or right to move to another date.  
Select an event.  
Scroll to a time and select Add new to create  
a new event.  
Edit an Event  
1. From View day, select an event.  
2. At the event details screen, select Edit.  
3. Modify the event and select Save.  
Select Options to access more features.  
Send an Event  
1. From View day, select an event.  
Go to a Specific Date  
1. From Go to date, scroll left or right to move  
between month, day, and year fields. Scroll  
up or down to change month, day, or year.  
2. At the event details screen, select Send to  
attach the file to a multimedia message.  
3. Complete the appropriate task.  
2. Press the OK key to select the date.  
Copy an Event  
View Events by List  
1. From View day, select an event.  
From View all events, select an event from the list  
or Options to access more features.  
2. At the event details screen, select Copy.  
User Guide  
53  
3. Enter a new name for the event.  
Scroll up or down to change hour,  
minute, and AM/PM.  
4. Complete the event and select Save.  
3. Select Save when done.  
Erase Events  
Erase Events Automatically  
1. From Settings, select Auto erase.  
Erase an Event  
1. From View day, select an event.  
2. Select an option from the list to set when to  
2. At the event details screen, select  
automatically erase your past events.  
Erase > Yes.  
Set Event Priority  
1. From Settings, select Priority.  
Erase the Current Day’s Events  
From View day, select Options >  
Erase today’s events > Yes to erase all  
events on that day.  
2. Select an option to set every event you create  
with this priority type.  
Set Event Reminder  
1. From Settings, select Reminder.  
Erase All Events  
From View all events, select Options >  
Erase all events > Yes to erase all events  
from the phone.  
2. Select an option to set every event you create  
with this reminder setting.  
Note: You cannot recover deleted information.  
Set Event Reminder Alert  
1. From Settings, select Reminder sound.  
Erase All Past Events  
2. Select an option to set every event you  
create with this reminder alert. (Scroll to  
listen to sounds).  
From View all events, select Options >  
Erase all past events > Yes to erase all past  
events from the phone.  
Note: You cannot recover deleted information.  
Set Event Silent Mode  
1. From Settings, select Silent mode.  
Scheduler Settings  
2. Select an option to set every event you create  
Set Scheduler Hours  
1. From Settings, select Calendar hours.  
with this silent mode.  
2. Modify the start and end times.  
Scroll left or right to move between hour,  
minute, and AM/PM fields.  
54  
Tools  
Set the Quick Alarm  
Alarm clock  
1. From Alarm clock, scroll to the quick  
You can set up to four alerts with your phone’s  
three alarm clocks and one quick alarm.  
alarm and select Set.  
2. Choose a time. (A notification shows the  
Note: The alert occurs only if the phone is on.  
quick alarm is on.)  
Set an Alarm  
1. From Alarm clock, scroll to one of the  
When the quick alarm rings, select Off to turn off  
the alarm, or Reset to set the quick alarm again.  
alarms and select Set.  
Use Tip Calculator  
1. From Tip calculator, enter the amount of  
2. Press the OK key to change the time,  
if needed.  
Scroll left or right to move between hour,  
minute and AM/PM fields.  
Scroll up or down to change hour,  
minute and AM/PM.  
your bill.  
2. Scroll down to select the percentage you  
want to tip.  
3. Scroll down to enter the number of people  
sharing the bill (or enter 1 if paying the  
entire bill).  
Press the OK key to save time and move to  
the next field.  
3. Press the OK key to select a sound from  
4. Select Next to view the final bill.  
the list.  
5. Select Done when finished.  
4. Press the OK key to select a recurring alarm  
Use Calculator  
from the list, if needed.  
1. From Calculator, enter the first number.  
5. Press the OK key to enter a note.  
2. Select a mathematical operation:  
6. Select Save.  
Scroll left to multiply.  
Scroll right to divide.  
Scroll up to add.  
When the alarm rings, select Stop to turn off  
the alarm or Snooze to reset the alarm for  
next ten minutes.  
Scroll down to subtract.  
Your selection will appear highlighted.  
3. Enter the second number, and press the OK  
key to view the result.  
User Guide  
55  
4. Select Exit to return to the menu, or Options  
Use Timer  
The timer counts down for the specified time. It  
beeps when that amount of time has elapsed.  
and one of the following:  
MS clears value currently stored and  
adds the displayed result to value stored  
in memory.  
1. From Timer, select Set.  
2. Enter the time length.  
M+ adds displayed result to the value  
stored in memory.  
MR displays currently stored value on  
the screen.  
MC clears value currently stored  
in memory.  
Scroll left or right to move between  
hours, minutes, or seconds fields.  
Scroll up or down to change hours,  
minutes, or seconds.  
3. Select Sound, and choose from the list to  
modify the sound.  
World clock  
4. To work the timer, select the following  
Use World clock to check times in cities around  
option buttons:  
the world in relation to your local time.  
Start begins the countdown.  
Stop pauses the countdown.  
Reset clears the timer.  
Set World Clock  
1. From World clock, first scroll left or right to  
When the countdown is complete, select Off to  
silence the alarm.  
select a time zone.  
2. Check your local time and date on the first  
line, followed by your selected world city and  
its time and date.  
Use Stopwatch  
From Stopwatch, select the following  
option buttons:  
Search World Clock  
Start begins counting.  
Stop pauses counting.  
Reset clears the stopwatch.  
1. From World clock, select Options >  
Search city or Search country.  
2. Enter the first letter(s) of your desired city  
or country.  
Press the Back key to exit.  
3. Select a city or country from the list.  
56  
Tools  
2. Select Options > Lock memo.  
Memopad  
To unlock a memo, select Unlock memo.  
Write a Memo  
Erase a Memo  
1. From View memos, highlight a memo.  
2. Select Options > Erase > Yes.  
1. From New memo, enter the memo.  
2. Select Save.  
View a Memo  
Erase All Memos  
From View memos, select View to open a memo  
or Options to access more features.  
From View memos, select Options >  
Erase all > Yes.  
Edit a Memo  
1. From View memos, highlight a memo.  
2. Select Options > Edit.  
Note: Selecting Erase all only erases  
unlocked memos.  
3. Edit the memo, and select Save.  
Bluetooth  
Bluetooth® wireless technology enables wireless  
connectivity with accessories such as headsets,  
portable GPS devices, and more.  
Send a Memo  
1. From View memos, highlight a memo.  
2. Select Options > Send as sms.  
3. Complete the message, and select Send.  
You can connect compatible Bluetooth devices to  
your phone. To buy Virgin Mobile authorized  
Bluetooth accessories for your phone, visit  
Call a Number in a Memo  
If you have a phone number in a memo, you  
can call it.  
Enable Bluetooth  
1. From View memos, highlight a memo.  
2. Select Options > Use number.  
Before you can connect your phone with a  
Bluetooth device, you need to enable the  
Bluetooth feature on your phone.  
3. Select a number, and press the Send key.  
From Settings, select On/Off > On.  
Lock a Memo  
You can lock a memo to prevent it from being  
edited or erased.  
1. From View memos, highlight a memo.  
User Guide  
57  
To connect your phone to a Bluetooth  
device, from My devices, highlight a device  
and select Connect.  
Pair with a Device  
To enable your phone to communicate with a  
Bluetooth device, you need to "pair" the device  
with your phone. The following instructions  
describe the process. You may also need to  
reference the user guide provided with your  
Bluetooth device.  
A notification appears confirming the connection.  
You can now use the device with your phone.  
Disconnect from a Device  
From My devices, highlight a connected device  
and select Disconnect.  
1. Prepare the Bluetooth device (accessory)  
for pairing as described in the device’s  
user guide.  
Rename a Device  
1. From My devices, highlight a device.  
2. Select Options > Rename.  
3. Enter a new name and select Save.  
2. From My devices, select Find new. Your  
phone then searches and detects any  
available Bluetooth devices in the vicinity.  
You must enable the Bluetooth feature on  
your phone.  
Delete a Device  
You can delete a Bluetooth device that you have  
paired your phone with.  
3. At the device list, highlight a device and  
select Add.  
1. From My devices, highlight a device.  
Accept the pairing if prompted.  
2. Select Options > Delete > Yes.  
4. If necessary, enter the password provided  
with the Bluetooth device and select OK.  
View Device Services  
With the password accepted, the device appears  
in your device list.  
A Bluetooth device paired with your phone may  
have more than one service profile (such as  
Headset, Handsfree, and so on). Do the following  
to check the services available:  
Use Bluetooth Devices  
Connect to a Device  
1. From My devices, highlight a device.  
Before you can use Bluetooth, you must get  
your phone ready to communicate with a  
device, called “connecting.”  
2. Select Options > Services.  
3. At the service list, highlight a profile and  
select Connect to change the active profile.  
58  
Bluetooth  
Change Phone’s Name  
You can change the name presented for other  
Bluetooth devices’ search of your phone.  
Change Bluetooth Settings  
Turn on or off Bluetooth  
You must turn on your phone’s Bluetooth feature  
to use it with Bluetooth devices.  
1. From Settings, select Device name.  
2. Enter a new name and select Save.  
From Settings, select On/Off and one of  
the following:  
View Supported Services  
On allows other devices to find your phone.  
Off prohibits your phone from being used  
with any Bluetooth wireless technology device.  
To prolong battery life, it is recommended to  
turn off Bluetooth when you are not using it.  
From Settings, select Device info to view a list  
of the Bluetooth service profiles your  
phone supports.  
Display  
When you turn on Bluetooth the first time, you  
need to find your device before pairing with it.  
Graphics  
Graphics stores your preloaded and  
downloaded graphics. You can download  
wallpapers and screensavers to your phone  
from the Virgin Mobile Web site at  
Visibility  
Use this setting to control your phone’s Bluetooth  
visibility to other Bluetooth devices.  
www.virginmobileusa.com or directly from  
your phone using VirginXL. Charges apply.  
From Settings, select Visibility and one of  
the following options:  
Hidden hides your phone from being used  
with other Bluetooth devices.  
Visible for 3 min allows other devices three  
minutes to find your phone.  
Always visible always allows other devices to  
find your phone.  
Download a Graphic  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
1. From Graphics, select Get more graphics  
and search for a graphic.  
2. Follow the prompts to purchase and  
download the selected graphic.  
User Guide  
59  
Assign a Graphic  
Set Language  
1. From Graphics, browse the Wallpapers,  
Screensavers, My pictures or other  
graphic folders.  
From Language, select a language.  
Backlight  
2. From a file list, select a graphic.  
3. Select Assign and choose how you want to  
assign the graphic.  
Set Display Duration  
From Backlight, select Display duration and one  
of the following:  
4. Complete the appropriate task.  
Always dim forces the backlight to remain  
dim before turning off.  
7 Seconds, 10 seconds, 15 seconds, or  
30 seconds turns backlighting on for the set  
time after your last keypress.  
Set Main Menu View  
From Menu style, select one of the following:  
Grid displays icons of each menu item, with  
its name at the top of the screen.  
Always bright forces the backlight to remain  
bright before turning off.  
List displays a list of all menu items.  
The next time you view the Menu, your  
selected menu style appears.  
Set Keypad Duration  
From Backlight, select Keypad duration and one  
of the following:  
Set Theme  
From Themes, select a color theme for the  
display background.  
Always off forces the backlight to remain dim  
before turning off.  
7 Seconds, 10 seconds, 15 seconds, or  
30 seconds turns backlighting on for the  
set time after your last keypress.  
Always on forces the backlight to remain  
bright before turning off.  
Set My Banner  
The banner is the personal label for your  
phone, appearing on the main screen above  
the time and date.  
1. From Greeting banner, select Edit.  
2. Press the Back key to clear the  
current banner.  
3. Enter your new text (up to 14 characters) or  
press the Space key for a blank banner.  
4. Select Save.  
60  
Display  
Enable Auto-Hyphenation  
Set your Business Ringtone  
Auto-hyphenation, when enabled, automatically  
inserts hyphens into your phone numbers to be  
consistent with the U.S. dialing plan (or the North  
American Numbering Plan).  
Use Business ringtones to set the ringtone for  
your business group contacts with a preloaded or  
downloaded ringtone. See “My ringtones” on  
page 43 for more information.  
From Auto-hyphen, select Enabled to turn on  
auto-hyphenation.  
Set your Personal Ringtone  
Use Personal ringtones to set the ringtone for  
your personal group contacts with a preloaded or  
downloaded ringtone. See “My ringtones” on  
page 43 for more information.  
Set Time and Date Format  
From Time/Date format, select a time and  
date format.  
Set Slide Sounds  
1. From Slide sounds, select Slide open or  
Set Brightness  
1. From Brightness, scroll to change  
Slide close.  
the brightness level.  
2. Select a sound. (Scroll down the list to play  
2. Select Save.  
the sounds.)  
Sounds  
Set Power On/Off Sounds  
From Power on/off sound, select Enabled to  
have your phone play the sound when turned on.  
Your phone has several settings that control the  
sound. You can select from a variety of ringtones  
and control the volume.  
Set Key Volume  
1. From Key volume, scroll right or left to set  
Set Ringtone Volume  
1. From Ringtone volume, scroll right or left  
the keypad volume.  
to set the ringtone volume.  
2. Select Save.  
2. Select Save.  
Set your Ringtone  
Use My ringtones to set your ringtone with a  
preloaded or downloaded ringtone. See “My  
ringtones” on page 43 for more information.  
User Guide  
61  
Set Key Length  
From Key length, select one of the following to  
control your keypad tone duration:  
Convenience  
Use this setting to make your phone more  
convenient to use.  
Normal sets the keypad tones to  
normal length.  
Long sets the keypad tones to long length.  
Set Date and Time  
In Airplane mode, you can set the time and  
date manually.  
Set your TXT Tone  
Note: You can only access Set date/time with  
Use TXT tone to set your text message ringtone  
with a preloaded or downloaded ringtone. See  
“My ringtones” on page 43 for more information.  
Airplane mode enabled.  
1. From Set date/time, do the following to  
change the date:  
Scroll left or right to move between the  
month, day, and year fields.  
Scroll up or down to change the month,  
day, and year.  
Enable Smart Volume  
From Smart volume, select Enabled to  
automatically adjust the volume during a call,  
based on surrounding noise levels.  
2. Press the OK key to save the date.  
Enable Minute Alert  
3. Do the following to change the time:  
From Minute alert, select Enabled. Your phone  
alerts you with a short beep ten seconds before  
each minute passes during a call.  
Scroll left or right to move between the  
hour, minute, and AM/PM fields.  
Scroll up or down to change the hour,  
minute, and AM/PM.  
Set Earpiece Volume  
1. From Earpiece volume, scroll right or left to  
4. Press the OK key to save the time.  
5. Select Done.  
set the earpiece volume.  
2. Press the OK key to save.  
Enable Airplane Mode  
While in an airplane, it is normally required that  
you turn off your mobile phone because it emits  
RF signals that interfere with air traffic control. In  
airplane mode, however, your phone does not  
emit RF signals.  
Set Speakerphone Volume  
1. From Speakerphone volume, scroll right or  
left to set the speakerphone volume.  
2. Select Save.  
62  
Convenience  
You cannot make or receive calls, send text  
messages, use the Browser or Bluetooth, but you  
can play games, use the Scheduler, set the clock,  
and make emergency calls to designated  
emergency numbers. Please check with  
uniformed personnel before operating your  
phone in Airplane mode. From Airplane mode,  
select Enabled > OK to activate airplane mode.  
With airplane mode enabled, you can also set the  
time and date manually.  
Enable Frequent List  
From Frequent list, select Enabled. With  
Frequent list enabled, the last 15 of your most  
frequently called contacts appear at the beginning  
of your contacts list. Scroll past the double line to  
view the entire contacts list.  
Hold call  
Enable Hold Call  
Use Hold call to place incoming calls on hold  
Auto keyguard  
until you are ready to answer them.  
Note: The Hold Call feature will not work if the  
Open to Answer feature is enabled. See “Enable  
Open to Answer” on page 66.  
Enable Auto Keyguard  
Use Auto keyguard to automatically lock the  
keypad after 30 seconds of inactivity to prevent  
accidental key presses. From Auto keyguard,  
select Enable or from the main screen, press and  
hold the Back key.  
1. From Hold call, select Enabled.  
If you have not recorded a hold message, you  
need to record one, such as “Please hold. I’ll  
answer in a minute.”  
Unlock Keyguard  
From the main screen, select Unlock and press  
the OK key to unlock the keypad.  
2. Record the message twice, as prompted.  
3. Select Save or Options and one of  
the following:  
Call Contact using Fast Find  
1. From Fast find, select Enabled to turn on  
fast find.  
Play to replay your message.  
Re-record to record your  
message again.  
Exit to exit.  
2. From the main screen, press the keys  
corresponding to the letters of the name you  
want to find. A matching contact or speed  
dial entry appears.  
The next time a call comes in, you can place  
it on hold.  
3. Scroll to your desired contact and press the  
Send key to call the number.  
User Guide  
63  
Note: The 1-Touch Dialing feature is the fastest  
way to call a speed dial location. To call a contact  
with speed dial, press and hold the speed  
dialing location. If it is a two-digit location, press  
the first digit briefly, then press and hold the  
second digit.  
Place a Call on Hold  
You can place a call on hold with  
Hold call enabled.  
Note: If you are already on a call and you receive  
another call, you cannot place the incoming call  
on hold. With no call waiting enabled, the call  
goes to Voicemail.  
From 1-Touch dialing, select Enabled to turn on  
1-touch dialing.  
When a call comes in, do the following:  
1. Select Options > Hold call to place  
the caller on hold with your recorded  
hold message.  
Customize Keys  
You can modify the Navigation key settings to set  
up your desired shortcut.  
2. Select Answer to speak to the caller on hold  
1. From Customize keys, select Left nav key,  
or End Call to hang up without speaking.  
Right nav key, or Down nav key.  
2. Select your desired menu option for the  
Change Hold Call Message  
1. From Hold call, select Re-record msg.  
targeted key shortcut.  
2. Record the message twice, as prompted.  
Missed Call Alert  
From Missed call alert, select Enabled to enable  
an alert reminder for missed calls.  
3. Select Save to save the message or Options  
and one of the following:  
Play to replay your message.  
Re-record to record your  
message again.  
Call options  
Voice dialing  
Exit to exit.  
Use the following features to customize the  
voice commands.  
Use 1-Touch Dialing  
The 1-Touch Dialing feature is the fastest way  
to call a speed dial location. To call a contact  
with speed dial, press and hold the speed  
dialing location.If it is a two-digit location, press  
the first digit briefly, then press and hold the  
second digit.  
Enable Automatic Add  
From Automatic add, select Enabled to  
automatically add a contact to your voice dial list  
when you create a new contact.  
64  
Call options  
1. From Auto answer, select Disabled.  
Set Expert Mode  
2. From Headset sound, select  
Use Expert mode to speak a command after  
you hear a tone instead of following the initial  
voice prompts.  
Out of headset.  
3. From Voice answer, select With accessory.  
From Expert mode, select one of the following:  
Answer Using Voice Answer  
Normal sets the phone to default  
voice prompts.  
When you receive an incoming call, the phone  
prompts “Incoming call, answer?”. With the caller  
recognized as a contact entry in your phone, the  
phone prompts “Incoming call from (Name),  
answer?” Do one of the following:  
Expert sets the phone to sound tones  
instead of voice prompts.  
Set Display Results  
Say “Yes” or press any except the End key to  
answer the call.  
Say “No” or press the End key to  
ignore the call.  
Remain silent. The voice alert repeats twice  
and the phone rings once before returning to  
the main screen.  
You can set the phone to display up to three voice  
recognition contacts when calling or searching  
for a contact with voice commands.  
From Display results, select Single best or  
Three best.  
Set Digit Lengths  
You can set the number of digits used for a phone  
number in your voice dial list.  
Use Voice Training  
If your phone has trouble recognizing your voice,  
you can train your phone to recognize specifically  
your voice for numbers.  
From Digit lengths, select one of the  
following options:  
North american recognizes only 7, 10, and  
1 + 10 digits in a phone number.  
Permit all allows 4-14 digits in a  
phone number.  
1. From Voice training, read the message and  
select OK > Train numbers > OK.  
2. Follow the prompts for each number until  
training is complete.  
Voice answer  
Note: You must read the numbers digit by digit for  
voice training to work.  
Enable Voice Answer  
You can set your phone to answer a call with your  
voice when using a hands-free accessory.  
User Guide  
65  
1. From Security, enter your four-digit  
Enable Auto-Answer  
lock code.  
From Auto answer, select After 5 seconds. The  
phone automatically answers after five seconds  
with a headset attached.  
2. Select Lock phone > OK and one of  
the following:  
Never leaves the phone always unlocked.  
On power up locks the phone every time  
you turn it on.  
Enable Open to Answer  
From Open to answer, select Enabled to answer  
calls by opening the phone.  
Now locks the phone immediately.  
Enable Any Key  
Unlock the Phone  
From Any key, select one of the following:  
1. From the main screen, select Unlock.  
2. Enter your four-digit lock code.  
Any key mute to silence calls when you  
press any key except for the Send or  
Speakerphone key.  
Change Lock Code  
Change your lock code from the default provided  
by Virgin Mobile.  
Any key answer to answer calls when you  
press any key except for the End, Back, or  
Navigation key.  
1. From Security, enter your four-digit  
lock code.  
Security  
2. Select Change lock code > Yes.  
3. Enter a new four-digit code.  
4. Re-enter your new lock code.  
This section describes all the features involved in  
securing your phone and preventing access to  
personal information. All security features are  
shielded by a four-digit lock code (by default the  
last 4 digits of your phone number).  
Assign Special numbers  
Use Special numbers (in case of emergency  
numbers) to specify three personal phone  
numbers you can call with your phone locked.  
Lock phone  
Set Lock Phone  
1. From Security, enter your four-digit  
With your phone locked, you can call only  
emergency numbers or Virgin Mobile’s  
customer service number. You can still  
receive incoming calls.  
lock code.  
2. Select Special numbers.  
3. Select an Unassigned slot.  
66  
Security  
4. Enter the number and select Done.  
Messaging  
You can view these numbers only when entering  
them for the first time.  
Use Messaging to set up the settings affecting all  
messages. See “Message Settings” on page 23 for  
more information.  
To make a call to an ICE number from a locked  
phone, you must dial the number (including area  
code) exactly as stored in Special numbers.  
Network  
Enable Privacy Alert  
Erase All Contacts  
From Privacy alert, select Enabled to set your  
phone to alert you when enhanced digital CDMA  
privacy is lost or regained.  
1. From Security, enter your four-digit  
lock code.  
2. Select Erase contacts > Yes > Yes to erase  
all entries from your contacts list.  
Set Location Information  
Note: You cannot recover deleted information.  
Use Location to share your location information  
with network services other than emergency  
services (for example, 911, 111, 999 and 000) in  
serviced areas. This feature works only when your  
phone is in digital mode. You do have the option  
of turning off the locator to emergency services.  
Erase All Downloads  
1. From Security, enter your four-digit  
lock code.  
2. Select Erase downloads > Yes > Yes to  
erase all your downloaded (excluding the  
preloaded) content.  
From Location, select one of the following:  
911 only (default) shares your position  
information only with emergency services  
when you call your 3-digit emergency code.  
Location on shares your position  
information, in addition to  
Note: You cannot recover deleted information.  
Contact Virgin Mobile for more information.  
Reset your Phone Settings  
1. From Security, enter your four-digit  
emergency services.  
lock code.  
2. Select Reset phone > Yes to reset your  
phone settings to the factory default, deleting  
all your custom settings.  
Note: You cannot recover deleted information.  
User Guide  
67  
Connect to Hearing Aid Device  
With a T-coil hearing aid device connected, you  
can enable the hearing aid feature.  
Accessories  
Set Headset Sounds  
With a headset attached to your phone, you  
can play the ringtone through the headset or  
phone speaker.  
1. Connect the T-coil hearing aid device to  
your phone.  
2. From Hearing aid, select OK > Enabled.  
From Headset sound, select Out of phone  
(ringing from the phone speaker) or  
Out of headset (ringing from the headset).  
Memory card  
Choose Files to Save  
Enable Power backlighting  
1. From Memory card, select Files to save to  
choose what files you save to your memory.  
From Power backlighting, select Always on have  
the backlight always on whenever the phone  
detects external power.  
2. Select file types from the list provided. A  
checkmark appears next to each file type that  
is saved to the memory card. Press the OK  
key to add or remove checkmarks.  
Charge time may increase, preventing the phone  
from reaching its complete charge level.  
3. When finished, select Done.  
Connect to TTY Device  
You can connect the phone to a teletype (TTY)  
device for the hearing impaired.  
Format Memory Card  
From Memory card, select Format card > Yes to  
format your memory card.  
1. Connect the TTY device to your phone.  
Note: Formatting erases all current information  
on the memory card.  
2. From TTY, select OK to clear  
the notification.  
3. Select one of the following:  
Check Space on Memory Card  
TTY off disables TTY.  
From Memory card, select Card memory  
to check how much space is left on your  
memory card.  
TTY on enables TTY devices.  
TTY on + talk enables TTY devices and  
voice carry over.  
TTY on + hear enables TTY devices and  
hearing carry over.  
68  
Accessories  
Phone info  
Check your Phone Number  
From My phone number, check the number  
of your phone.  
Check your Phone Memory  
From Phone memory, check the memory  
usage of your phone.  
View Build Information  
From Version info, check your phone’s  
software and hardware information.  
View Phone Icons  
From Icon keys, check the icons used in  
your phone.  
User Guide  
69  
14 Voice Commands  
You can do certain commands through voice  
recognition. To control the settings associated  
with voice commands, see “Voice dialing” on  
page 64.  
Call a Number  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
2. Say “Dial Number” and then speak the digits  
of the number you want to call. If you pause,  
the phone prompts you, “Did you say  
Call a Contact  
1. From the main screen, press and hold the  
Send key. The phone prompts, “Say a  
command”.  
<number>” or “Say a number” if it does not  
recognize the name. Say “Yes” to make the  
call, “No” to cancel the phone call.  
2. Say “Contact” and then name of the person  
you want to call.  
3. Press the End key to end the call.  
The phone prompts, “Please repeat” or “Say  
a name” if it does not recognize the name. If  
the name you spoke matches a contact in the  
voice dial list, the phone prompts: “Name,  
correct?” Say “Yes” to make the call, “No” to  
select a similar name, or “Cancel” to cancel  
the phone call.  
Use a Shortcut  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
2. Say the name of the menu item you want to  
access or say “Shortcuts” to view a list of  
menu items. The phone prompts, “Say one  
of the shortcuts”.  
If the phone finds multiple voice tags that  
sound like the name you said, the phone will  
list the names, you will be asked to verify  
which name you want to call. Say “Yes” when  
you hear the correct name. Say “No” when  
you hear an incorrect name.  
3. Say the name of the menu item you  
want to access.  
3. Press the End key to end the call.  
To modify your voice dial list, see “Enable Voice  
Dial Tags” on page 32.  
70  
Call a Contact  
Play a Playlist  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
2. Say “Play” and then a playlist name. If you  
pause, the phone prompts you to say a  
playlist name.  
3. Say “Yes” to confirm your choice.  
Find a Contact  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
2. Say “Find Contacts”. The phone prompts,  
“Say a name”.  
The phone prompts, “Please repeat” or “Say a  
name” if it does not recognize the name. If the  
name you spoke matches a contact in the voice  
dial list, the phone prompts: “Name, correct?” Say  
“Yes” to display the contact, “No” to select a  
similar name, or “Cancel” to cancel the search.  
Note: You can only search for contacts that are in  
the voice dial list.  
User Guide  
71  
15 Getting Help  
The steps you took to reproduce the problem.  
The phone’s mobile equipment ID (MEID).  
To locate the MEID, select Menu >  
Tools & Settings > Phone info >  
My phone number and scroll down.  
Customer Support  
To contact Virgin Mobile’s customer support  
department for information about your phone,  
account history, call coverage area, and specific  
features available to you, such as call forwarding  
or voicemail:  
Qualified Service  
If the problem with your phone persists, return  
the phone with all accessories and packaging to  
the dealer for qualified service.  
Dial *VM from your Virgin Mobile phone.  
Dial 888-322-1122 from any phone.  
For questions about the phone features, refer to  
the materials provided with your phone, or visit  
Phone Accessories  
To shop for accessories for your phone, visit  
For additional questions, you may contact the  
Kyocera Wireless Corp. Customer Care Center in  
any of the following ways:  
Phone: 1-800-349-4478 (U.S. and Canada) or  
1-858-882-1401.  
Become a Product Evaluator  
To participate in the testing and evaluation  
of Kyocera Wireless Corp. products,  
including cellular or PCS phones, visit  
beta.kyocera-wireless.com.  
Before requesting support, please try to  
reproduce and isolate the problem. When you  
contact the Customer Care Center, be ready to  
provide the following information:  
The name of your service provider:  
Virgin Mobile.  
The actual error message or problem you  
are experiencing.  
72  
Customer Support  
Consumer Limited Warranty  
Kyocera Wireless Corp. (“KYOCERA”) offers you a  
limited warranty that the enclosed product or  
products (the “Product”) will be free from  
defects in material and workmanship for a period  
that expires one year from the date of sale of the  
Product to you, provided that you are the original  
end-user purchaser of the Product and provided  
that your purchase was made from an authorized  
supplier. Transfer or resale of a Product will  
automatically terminate warranty coverage with  
respect to that Product. This limited warranty is  
not transferable to any third party, including but  
not limited to any subsequent purchaser or owner  
of the Product.  
After the one year warranty period, you must pay  
all shipping, parts and labor charges.  
This limited warranty does not cover and is void  
with respect to the following: (i) any Product  
which has been improperly installed, repaired,  
maintained or modified; (ii) any Product which  
has been subjected to misuse (including any  
Product used in conjunction with hardware  
electrically or mechanically incompatible or used  
with accessories not approved by KYOCERA),  
abuse, accident, physical damage, abnormal  
operation, improper handling, neglect, exposure  
to fire, water or excessive moisture or dampness  
or extreme changes in climate or temperature;  
(iii) any Product operated outside published  
maximum ratings; (iv) cosmetic damage; (v) any  
Product on which warranty stickers or Product  
serial numbers have been removed, altered, or  
rendered illegible; (vi) cost of installation,  
removal or reinstallation; (vii) signal reception  
problems (unless caused by defects in material  
and workmanship); (viii) damage the result of  
fire, flood, acts of God or other acts which are not  
the fault of KYOCERA and which the Product is not  
specified to tolerate, including damage caused by  
mishandling, shipping and blown fuses; (ix)  
consumables (such as fuses); or (x) any Product  
which has been opened, repaired, modified or  
altered by anyone other than KYOCERA or a  
KYOCERA authorized service center.  
KYOCERA shall, at its sole and absolute discretion,  
either repair or replace a Product (which unit  
may use refurbished parts of similar quality and  
functionality) if found by KYOCERA to be defective  
in material or workmanship, or if KYOCERA  
determines that it is unable to repair or replace  
such Product, KYOCERA shall refund the purchase  
price for such Product, provided that the subject  
Product (i) is returned, with transportation  
prepaid, to a KYOCERA authorized service center  
within the one year warranty period, and (ii) is  
accompanied by a proof of purchase in the form  
of a bill of sale or receipted invoice which  
evidences that the subject Product is within the  
one year warranty period (“Proof of Purchase”).  
User Guide  
73  
USE ONLY KYOCERA APPROVED ACCESSORIES  
WITH KYOCERA PHONES. USE OF ANY  
UNAUTHORIZED ACCESSORIES MAY BE  
DANGEROUS AND WILL INVALIDATE THE PHONE  
WARRANTY IF SAID ACCESSORIES CAUSE  
DAMAGE OR A DEFECT TO THE PHONE.  
STATUTORY OR OTHERWISE, WITH RESPECT TO  
THE PRODUCTS, INCLUDING BUT NOT LIMITED  
TO ANY IMPLIED WARRANTY OR CONDITION OF  
MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE OR AGAINST  
INFRINGEMENT OR ANY IMPLIED WARRANTY OR  
CONDITION ARISING OUT OF TRADE USAGE OR  
OUT OF A COURSE OF DEALING OR COURSE OF  
PERFORMANCE. NO DEALER, DISTRIBUTOR,  
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE  
ANY MODIFICATION OR ADDITION TO THIS  
WARRANTY.  
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY  
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,  
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,  
WHETHER FORESEEABLE OR UNFORESEEABLE  
OF ANY KIND WHATSOEVER, INCLUDING BUT  
NOT LIMITED TO LOSS OF PROFITS,  
UNANTICIPATED BENEFITS OR REVENUE,  
ANTICIPATED PROFITS ARISING OUT OF USE OF  
OR INABILITY TO USE ANY PRODUCT (FOR  
EXAMPLE, WASTED AIRTIME CHARGES DUE TO  
THE MALFUNCTION OF A PRODUCT) OR  
Some jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages,  
or allow limitations on how long an implied  
warranty lasts, so the above limitations or  
exclusions may not apply to you. This limited  
warranty gives you specific legal rights, and you  
may also have other rights which vary from  
jurisdiction to jurisdiction.  
CONTRIBUTION OR INDEMNITY IN RESPECT OF  
ANY CLAIM RELATED TO A PRODUCT.  
For warranty service information, please call the  
following telephone number from anywhere in the  
continental United States and Canada:  
1-800-349-4478 or 858-882-1401; or contact  
KYOCERA at the following address: 10300 Campus  
Point Drive, San Diego, California, 92121-1582,  
USA, Attention: Technical Support.  
REPAIR OR REPLACEMENT OF A DEFECTIVE  
PRODUCT OR REFUND OF THE PURCHASE PRICE  
RELATING TO A DEFECTIVE PRODUCT, AS  
PROVIDED UNDER THIS WARRANTY, ARE YOUR  
SOLE AND EXCLUSIVE REMEDIES FOR BREACH  
OF THE LIMITED WARRANTY, AND SUBJECT TO  
THIS WARRANTY, THE PRODUCTS ARE  
DO NOT RETURN YOUR PRODUCTS TO THE  
ABOVE ADDRESS. Please call or write for the  
location of the Kyocera Wireless Corp. authorized  
service center nearest you and for procedures for  
obtaining warranty service.  
APPROVED AND ACCEPTED BY YOU “AS IS”.  
KYOCERA MAKES NO OTHER WARRANTIES,  
REPRESENTATIONS OR CONDITIONS OF ANY  
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,  
Index  
Numerics  
1-touch dialing, 64  
changing phone name, 59  
connecting, 58  
connecting devices, 58  
deleting devices, 58  
pairing, 58, 59  
renaming devices, 58  
visibility, 59  
call lists, 34  
emergency, 11, 12  
ending, 11  
A
making, 10  
accessories, 4, 72  
headsets, 68  
open to answer, 66  
placing on hold, 64  
redialing, 10  
T-coil hearing aid, 68  
TTY device, 68  
airplane mode  
set date and time, 62  
alarm clock, 55  
alerts  
bookmarks, 49  
browser  
bookmarks, 49  
silencing, 11  
timing, 62  
voice answer, 65  
voice commands, 70  
launching, 49  
navigating, 49  
searching, 49  
camera, 47  
LED, 7  
messages, 23  
minute, 62  
missed calls, 64  
pages, 23  
brightness, 48  
color tone, 48  
date stamp, 48  
multishot, 48  
picture quality, 48  
resolution, 47  
self timer, 47  
shutter sound, 48  
taking pictures, 47  
white balance, 48  
C
calculator, 55  
calendar, see scheduler  
call history, see call lists  
call lists  
scheduler, 54  
voice privacy, 67  
applications  
all, 34  
downloading, 45  
erasing, 34  
running, 45  
incoming, 33  
auto-hyphenation, 61  
missed, 33  
CDMA privacy, 67  
charging, 1, 3  
outgoing calls, 33  
saving numbers, 34  
sending messages, 34  
viewing contacts, 34  
call logs, see call lists  
call timers  
B
backlighting, 60  
banner, 60  
battery  
charging, 1, 3  
drain, 2  
installing, 1, 3  
recharging, 1  
safety guidelines, 2  
Bluetooth  
consumer limited warranty, 73  
contact groups, 30  
contacts, 26  
adding, 27  
all, 34  
incoming, 34  
adding prefixes, 29  
assigning alerts, 29  
assigning pictures, 29  
calling, 28  
calls  
answering, 10  
any key answer, 66  
auto answer, 3, 66, 68  
changing primary number, 29  
editing, 28  
activating, 57, 59  
adding devices, 58  
User Guide  
75  
erasing, 30, 67  
number types, 28  
sending messages, 28  
viewing, 27  
voice search, 71  
web addresses, 30  
editing, 31  
online locations, 45  
renaming, 45  
zoom, 46  
erasing, 31  
sending messages, 30, 31  
viewing, 30  
groups list, 30  
media gallery, 43  
media player, 35  
auto turn off, 39  
H
contacts list, 27  
conventions, using this guide, 9  
countdown timer, 56  
Bluetooth, 39  
looping tracks, 38  
shuffle, 38  
headset sounds, 68  
headsets  
auto answer, 66, 68  
voice answer, 65  
hold calls  
memopad, 57  
D
calling numbers, 57  
creating memos, 57  
editing memos, 57  
erasing memos, 57  
locking memos, 57  
sending memos, 57  
viewing memos, 57  
display  
activating, 63  
changing message, 64  
brightness, 61  
language, 60  
time and date, 61  
drafts folder, 19  
I
in case of emergency, 66  
inbox, 20  
incoming calls, 33  
installing, 1, 3  
Internet, 49  
E
earpiece, 10  
memory card  
emergency calls, 11, 12  
emergency numbers, 66  
emergency services, 67  
checking memory, 68  
formatting, 3, 68  
saving files, 68  
K
keyguard  
activating, 63  
unlocking, 63  
menus  
F
media gallery, 43  
messaging, 16  
recent calls, 33  
setting main view, 60  
settings, 50  
Facebook, 49  
fast find, 63  
frequent list, 63  
L
language, 60  
LED behavior, 7  
location information, 67  
lock code, 66  
G
games  
tools, 51  
downloading, 44  
playing, 44  
graphics  
assigning, 44, 60  
downloading, 44, 59  
groups  
messages  
adding addresses, 18  
adding contacts, 18  
adding groups, 18  
adding preset text, 19, 23  
alerts, 23  
attaching contacts, 19  
attaching pictures, 19  
attaching sounds, 19  
M
media files  
assigning, 45  
details, 45  
erasing, 46  
locking, 45  
modifying, 45  
adding, 30  
adding contacts, 29  
assigning alerts, 31  
assigning pictures, 31  
76  
calling numbers, 21  
checking status, 22, 23  
completing drafts, 19  
creating, 17  
voice commands, 71  
locking, 66  
making calls, 10  
overview, 6  
programming, 4  
service, 72  
my account, 40  
activating, 4  
check balance, 40  
programming phone, 4  
top-up, 40  
erasing, 24, 25  
forwarding, 20  
locking, 21  
online locations, 18  
playing attachments, 21  
previewing, 19  
recent calls, 18  
recent list, 18, 24  
replaying, 22  
replying, 20, 21  
saving, 21, 24  
saving addresses, 18  
saving attachments, 21  
saving drafts, 18  
saving preset text, 19  
signature, 23  
turning on, 10  
user guide, 69  
picture messages, see multimedia  
messages  
my games, 44  
my graphics, 44, 59  
my music, 35, 44  
my other stuff, 45  
my phone number, 32  
my ringtones, 43, 61, 62  
my themes, 44  
pictures  
frames, 48  
slideshow, 46  
taking, 19, 47  
viewing, 47  
MySpace, 49  
playlists  
N
adding songs, 36  
creating, 36  
erasing, 36  
playing, 36  
navigation shortcuts, 64  
notifications  
messages, 20  
voicemail, 22  
number prefixes, 29  
number types, 28  
power on sounds, 61  
preset text, 19, 23  
primary number, 29  
product evaluation, 72  
unable to send, 23  
viewing information, 22  
viewing sender, 21  
viewing slides, 21  
web addresses, 21  
O
outbox, 23  
outgoing calls, 33  
overview, 6  
Q
quick alarm, 55  
missed calls, 33  
R
alerts, 64  
multimedia, 43  
multimedia messages, 17  
auto retrieve, 20, 24  
CC/BCC fields, 24  
prompt, 20  
P
recharging, 1  
ringtones  
pages  
alerts, 23  
phone  
downloading, 43  
S
accessories, 4, 72  
answering calls, 10  
build information, 69  
changing lock code, 66  
codes, 27  
extensions, 27  
icons, 69  
scheduler, 52  
alerts, 54  
music  
auto erase, 54  
copying events, 53  
creating events, 52  
day view, 53  
erasing, 37  
locking, 37  
playlists, 36, 37, 38  
searching, 36, 37, 38  
User Guide  
77  
editing events, 53  
erasing events, 54  
event priority, 54  
event reminders, 54  
finding dates, 53  
finding events, 53  
month view, 53  
sending events, 53  
silent mode, 54  
sorting events, 53  
work hours, 54  
text entry, 13, 15  
modes, 13, 24  
numbers, 13  
text messages, 17, 20  
themes, 60  
digit lengths, 65  
editing, 32  
voice dialing, 11  
voice memos, 52  
playing, 52  
recording, 52  
voicemail  
checking, 22  
configuring, 22  
volume  
timer, 56  
tip calculator, 55  
tools, 51  
alarm clock, 55  
calculator, 55  
memopad, 57  
scheduler, 52  
stopwatch, 56  
timer, 56  
adjusting, 11  
earpiece, 62  
keypad, 61, 62  
ringers, 61  
smart sound, 62  
speakerphone, 62  
security, 66  
sent messages folder, 22, 24  
settings  
accessories, 68  
camera, 47  
convenience, 62  
network, 67  
scheduler, 54  
security, 66  
sounds, 61  
tip calculator, 55  
voice memos, 52  
world clock, 56  
top-up, 40  
W
warranty, 73  
web browser, 49  
world clock, 56  
U
user guide, 69  
V
voice commands, 64  
slide sounds, 61  
slideshow, 46  
smart sound, 62  
sounds  
Virgin Mobile  
account information, 40, 41  
VirginXL  
ending, 42  
navigating, 42  
power, 61  
voice commands, 64, 70  
display results, 65  
expert mode, 65  
finding contacts, 71  
making calls, 70  
playing music, 71  
shortcuts, 70  
recording, 19  
speakerphone, 10, 11  
speed dial list  
adding contact, 29  
editing, 31, 32  
using, 11  
stopwatch, 56  
voice training, 65  
voice dial list  
T
T-coil hearing aid, 68  
teletype device, 68  
automatic add, 64  
78  
Kyocera Wireless Corp.  
82-R5601-1EN, Rev. 002  

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