Jura Capresso IMPRESSA C9 User Manual

CAPRESSO  
Impressa C9  
One Touch  
Fully Automatic  
Coffee & Espresso Center  
with Clearyl Water Care System  
Operating Instructions  
and Warranty  
Customer Service 1-800-220-5701  
Impressa C9 One Touch  
Notice: This machine has a 3-prong grounded plug.  
To reduce the risk of electrical shock, this plug will fit in an  
outlet only one way. If the plug does not fit in the outlet,  
contact a qualified electrician. DO NOT modify the plug in  
any way.  
JURA-CAPRESSO  
Jura was founded in 1931 in Switzerland. Capresso was  
founded in 1994 in the USA. Both companies have joined  
forces in the US to bring you the finest Fully Automatic  
Coffee Centers available anywhere. With innovative and  
user-friendly features, high quality materials, clear instruc-  
tions and superb customer service, we are sure you will  
experience the best coffee, espresso, cappuccino or latte  
you have ever had. We hope you will enjoy your new Fully  
Automatic Coffee Center and will recommend it to your  
friends. For more information about our products visit our  
CAUTION  
This appliance is for household use. Any servicing other than  
cleaning and user maintenance should be performed by an  
authorized service representative.  
• Do not immerse base in water or try to disassemble.  
To reduce the risk of fire or electric shock, do not remove  
the base. No user serviceable parts inside. Repair should  
be done by authorized service personnel only.  
• Check voltage to be sure that the voltage indicated on the  
name plate agrees with your voltage.  
Customer Service  
1-800-220-5701  
• Never use warm or hot water to fill the water container!  
Use cold water only!  
• Keep your hands and the cord away from hot parts of the  
appliance during operation.  
• Never clean with scouring powders or hard implements.  
Mon-Thu 9AM – 9PM • Fri 9AM – 8PM • Sat 9AM – 5PM  
Eastern Standard Time.  
Jura-Capresso  
81 Ruckman Road, Closter, NJ 07624  
201-767-3999 • Fax: 201-767-9684  
3.  
1. Height-Adjustable Coffee Spout  
2. Left Button Cluster and Rotary Dial (See Fig. 3)  
3. Removable Water Tank  
4. Low Water Flotation Device (See Fig. 7.4)  
5. Clearyl Water Care Cartridge*  
6. Lid for Water Tank  
7. Ground Coffee Funnel  
8. Lid for Ground Coffee Funnel  
9. Lid for Bean Container  
Fig. 1  
8
7
6
9
10  
11  
10. Bean Container/fineness selector (See Fig. 5 and 6)  
11. Right Button Cluster (See Fig. 4)  
12. Auto-Cappuccino System with frothXpress and  
Milk Container  
5
4
13. Stainless Steel Cup Platform  
14. Removable Drawer  
12  
15. Measuring Scoop  
16. Two Cleaning Tablets (white)  
17. Water Hardness Indicator Strip  
18. Clearyl Water Cartridge (unpacked)  
3
2
13  
14  
Fig. 2  
1
19. Used Coffee Container  
20. Tray  
Fig. 1a  
13. Cup Platform  
14. Drawer  
Main Power Switch  
located in back  
next to power cord  
15  
16  
17  
18  
* Attention: The Water Filter Cartridge should be in a pouch.  
If your machine comes with the cartridge installed, it is not a new machine!  
Call customer service 1-800-220-5701.  
4.  
7
Fig. 3  
1
2
READY  
1. On / Off Button  
2. Rinse Button  
6
5
4
3
8
One Touch  
Cappuccino Button  
Milk Button  
3. Ground Coffee Button  
4. On/Off Illumination  
5. Coffee Button  
6. Espresso Button  
7. Display  
Hot Water Button  
8. Rotary Dial with Push Button  
Fig. 3  
Fig. 4  
Grind  
Fineness Selector  
4
Fig. 5  
Fig. 6  
Fig. 7  
5.  
Fig. 8  
Fig. 9  
frothXpress System  
venting tip  
chrome  
face plate  
Frothing range  
Steam only  
no siphoning  
DIAL  
Steaming range  
Fig. 13  
Fig. 10  
Fig. 11  
Fig. 12  
Black fitting  
coffee  
nozzle  
Transparent  
fitting  
Milk  
hose  
hot water  
and  
Stainless steel rod  
steam/milk  
nozzle  
Fig. 14  
Fig. 15  
6.  
Fig. 16  
Siphoning  
with  
flexible  
hose  
hot water/steam  
nozzle  
Fig. 17  
Fig. 18  
Fig. 19  
Fig. 20  
Fig. 21  
Fig. 22  
Fig. 23  
7.  
TABLE OF CONTENTS  
PAGE  
PAGE  
9a. Pre-warm Cups.......................................................... 14  
Important Safeguards / Jura Capresso .....................  
2
Drawings ....................................................................4-7  
Product Warranty Registration................................... 10  
Operating Instructions / Quick Reference Guide ...... 10  
Welcome to the Impressa C9 One Touch ................. 10  
9b. Brewing Coffee and Espresso................................ 15  
1.  
2.  
3.  
9c. Overriding Strength and Cup Size During Brewing ..... 15  
9d. Using Pre-Ground Coffee .......................................... 15  
10. Auto Cappuccino System........................................ 16  
10a. Preparing the Thermal Milk Container....................... 16  
10b. The Froth XPress System .......................................... 16  
3a. Bean-to-cup, “Crema Coffee” and  
Pressure Brewing....................................................... 10  
3b. Different Coffee Drinks............................................... 11  
3c. Coffee Facts............................................................... 11  
10c. Preparing One-Touch Cappuccino,  
Cafe Mocha and Latte............................................. 17  
10d. Preparing Latte Macchiato ..................................... 17  
10e. Preparing Hot Milk / Hot Chocolate ...................... 18  
10f. Overriding the Cappuccino and Milk Settings .......... 18  
10g. Cappuccino Rinsing................................................... 18  
10h. Using Hot Water......................................................... 18  
11. Visual Programming of Beverage Portions......... 19  
12. Water Care ................................................................. 19  
12a. Water Hardness Monitor......................................... 19  
12b. Changing the Water Hardness Monitor .................. 20  
4.  
5.  
6.  
Please Do / Please Don’t ........................................ 11  
Factory Settings / Options......................................... 12  
Preparing the Machine for the First Time............. 12  
6a. Filling the Water Tank................................................. 13  
6b. Filling the Bean Container ......................................... 13  
6c. Turning the Machine On for the First Time ............... 13  
7.  
8.  
Adjusting the Grinder................................................. 13  
Daily Preparation........................................................ 14  
8a. Turning the Machine Off / Rinsing............................. 14  
9. Coffee Preparation................................................... 14  
13.  
Clearyl Water Filter Cartridge.................................. 20  
8.  
TABLE OF CONTENTS  
Continued  
PAGE  
PAGE  
Automatic Cleaning Cycles ..................................... 27  
13a. Installing & Activating the Clearyl Cartridge...... 20  
13b. Automatic Clearyl Replacement.............................. 21  
13c. Manual Clearyl Replacement .................................. 21  
13d. Do Not Let the Clearyl Filter Dry Out!..................... 21  
16.  
16.1 Cleaning with Special Tablet ................................ 27  
16.2 Manual Tablet Cleaning ........................................... 27  
17.  
Decalcifying.............................................................. 28  
14.  
Programming ......................................................... 22  
17.1 Decalcifying Procedure............................................ 28  
17.2 Manual Decalcifying................................................. 29  
14.1 Re-Programming Beverage Buttons ................... 22  
14.2 Restoring Factory Settings for Beverage Buttons .... 23  
14.3 Energy Saving Mode............................................... 23  
14.4 Setting The Actual Time.......................................... 23  
14.5 Auto-On.................................................................... 24  
14.6 Auto-Off.................................................................... 24  
14.7 Information............................................................... 24  
14.8 Display Settings....................................................... 24  
14.9 Languages................................................................ 24  
18.  
19.  
20.  
21.  
22.  
Tips For Better Coffee ............................................. 29  
Error Messages / Troubleshooting........................... 29  
Supplies................................................................... 30  
Limited Two-Year Warranty...................................... 31  
Free Repair Service / Extra Repair Coverage......... 31  
15.  
Care and Maintenance Messages ....................... 24  
15.1 Manual Maintenance Cycles ................................... 25  
15.2 Cappuccino Cleaning .............................................. 26  
15.3 General Cleaning Instructions ................................. 26  
15.4 Emptying the System before Transport................... 27  
Jura-Capresso Inc.  
81 Ruckman Road, Closter, NJ 07624  
201-767-3999 • Fax: 201-767-9684  
Customer Service: 1-800-220-5701  
9.  
1. PRODUCT WARRANTY REGISTRATION  
and refined by Jura coffee specialists and is the trademark of  
each Jura-Capresso coffee center. This two step brewing system  
ensures optimal coffee extraction and will finish every cup with a  
rich layer of "crema" - proof of perfectly pressure brewed coffee.  
Remove the Product Registration from the Welcome Pack, fill it  
out and mail or fax it to us within two weeks or register your  
Important: This registration is part of your warranty (chapter 21). The adjustable, commercial conical burr grinder grinds beans to  
If your retailer sent the product registration to Jura-Capresso when the desired fineness (6 settings). Use pre-ground coffee with the  
you purchased the machine, it is not necessary to register again. separate funnel. Program a specific amount of frothed/steamed  
milk and coffee and the C9 OT will always deliver your preferred  
2. OPERATING INSTRUCTIONS  
QUICK REFERENCE GUIDE / DVD  
Thank you for choosing this Jura-Capresso product.  
Important: Do not try to set-up the Impressa C9 One Touch  
without following the set-up steps in chapter 6. Or use the  
Quick Reference Guide.  
Take time to study this instruction manual. It covers many  
size cappuccino without moving the cup. A separate hot water  
setting prepares a cup of tea or any other hot beverage in  
seconds. With two pre-set coffee buttons, two pre-set milk  
beverage buttons, and the easy-to-use Rotary Dial you can  
prepare thousands of different coffee beverages with the push  
of a button. Override or re-program your favorite coffee drinks.  
The C9 OT automatically reminds you when to refill water, clean,  
features of the C9 OT and provides helpful hints and will  
change filter or DE-SCALE. The "Information" section lets you  
enhance your enjoyment with coffee beverages.  
know how many coffees you prepared with the different coffee  
buttons. With its piano black front, stainless steel and chrome  
• We highly recommend viewing the enclosed DVD.  
accents the C9 OT will compliment any kitchen setting. Enjoy  
your Impressa C9 One Touch!  
3. WELCOME TO THE IMPRESSA C9 One Touch  
This fully automatic coffee/espresso/cappuccino center is  
completely programmable and extremely user friendly. The C9  
OT prepares a cup of cappuccino or latte at a push of a button  
without moving your cup, brews one or two cups of crema  
3a. BEAN-TO-CUP / “CREMA COFFEE" /  
HIGH PRESSURE BREWING  
According to the majority of coffee experts, grinding the beans  
coffee or espressos at a time, produces unlimited amounts of  
just before brewing, tamping and brewing under high pressure is  
hot frothed and hot steamed milk and delivers up to 15 oz. hot  
the ideal extracting process for maximum flavor and strength.  
water – all with a push of a button. The new stainless steel  
The C9 OT automatic coffee center will always produce espresso  
Thermoblock heating systems switches from brewing coffee to  
and coffee with a thick, foamy layer called "crema." The crema  
frothing milk within a few seconds. The two-step pressure brewing  
traps the fine aromatics and the light gaseous flavors that register  
system well known in commercial applications - was adapted  
on the palate. The high pressure and the short brewing time  
10.  
prevent the extraction of bitter oils and release less caffeine than  
any other brewing method. You will always make the absolute  
freshest and most aromatic cup of coffee. This is the reason why  
many European restaurants and hotels serve only fresh pressure  
brewed coffee. Experiment with your C9 OT and prepare the  
best and most enjoyable cup of coffee!  
coffees and instant coffees.  
Espresso is not a bean! It's the way the coffee is roasted and  
prepared. Typical US espresso roasts result in darker beans with  
an oily surface. European espresso roasts are medium brown  
with no or very little oils on the surface.  
All Display Messages Are Shown in RED  
3b. DIFFERENT COFFEE DRINKS  
4. PLEASE, DO...  
Here are some guidelines for the most popular coffee drinks:  
• Ristretto: 1/2 to 1 oz. of coffee. Sweeten to taste.  
• Espresso: 1 to 2 oz. coffee. Sweeten to taste.  
• Double Shot: 3 to 4 oz. of coffee. Sweeten to taste.  
• Crema Coffee: 5 to 8 oz. of coffee.  
• Cappuccino: 3 to 4 oz. of hot frothed milk plus espresso.  
• Latte: 3 to 5 oz. steamed milk with little or no froth plus  
espresso.  
• Fill water tank daily with fresh, cold water.  
• Before filling the bean container, remove any foreign particles  
(small stones) from coffee beans.  
• Let frozen beans thaw for 3 to 4 hours before pouring them  
into the bean container.  
Important: If you pull out the drawer (Fig. 20) at any time you  
must empty the used coffee container and the drawer. If you  
don't, the used coffee container will overflow inside the machine  
and can cause serious damage to the internal mechanism.  
• Café Mocha: Use chocolate milk then proceed as in making  
cappuccino or latte.  
Experiment with the size of your milk based drinks. For stronger  
coffee taste add more coffee, for more milk taste add more  
frothed/steamed milk.  
PLEASE, DON’T... (or you void your warranty protection):  
• Never pull out the drawer during the brewing process. Only  
pull the drawer when the display instructs you or when the  
display shows READY.  
• Never fill instant coffee into the bean container or ground coffee  
funnel; it will damage the brewing chamber.  
• Never fill sugar coated coffee beans into the bean container.  
• Never fill frozen beans into the bean container. Do not keep  
beans in the freezer. Store them in a dark, airtight container.  
• Never fill anything other than coffee beans into the bean  
container (no chocolate, rice, nuts, spices, etc.).  
3c. COFFEE FACTS  
Caffeine is tasteless. A "strong" coffee or espresso is mostly  
the result of the amount of coffee in relation to the amount of  
water. The longer a bean is roasted, the less caffeine it has.  
The shorter the brewing time the less caffeine in your cup.  
Arabica and Robusta are two genetically different kinds of  
beans. "Arabica" beans have more flavor and a little less caffeine  
than "Robusta" beans which are mostly used in lower priced  
11.  
• Never fill anything but fresh, cold clean water into the water  
container, except when decalcifying (chapter 17.1).  
• Never use mineral or carbonated water. You can use tap  
water, bottled water, spring water, distilled water and reverse  
osmosis water.  
Temperature:  
• All coffee buttons can be set to NORMAL or HIGH.  
• The Hot Water function is set to HIGH.  
• Steaming for frothing can be set from 3 to 120 seconds.  
• Never repair or open the machine yourself. All repairs should  
be performed only by an authorized service center.  
• Do not place the machine on a surface which is sensitive to  
hot or cold water and steam. Never place the machine on an  
uneven surface.  
Factory Settings for Beverage Buttons:  
• All coffee buttons are set to temperature HIGH.  
• Espresso button (Fig. 3.6)1.5 oz./ STRONG.  
• Coffee button (Fig. 3.5) 5 oz. per cup / NORMAL.  
• Cappuccino; one-touch button (Fig. 4) 14 seconds milk,  
2 oz. coffee / NORMAL.  
5. FACTORY SETTINGS / OPTIONS  
• Milk portion button (Fig. 4) 30 seconds milk,  
The IMPRESSA C9 One Touch can be set up in many different  
ways. Beverages, on/off settings, temperature, water treatment  
and display information can be programmed to your personal  
preferences. Beverage buttons can be customized with regards  
to volume (cup size), coffee strength (STRENGTH), temperature,  
and duration of milk steaming/frothing.  
Volume (WATER):  
• The Coffee buttons can be programmed to brew between 0.5  
and 8 oz. of coffee per cup.  
Note: pushing the Espresso and Coffee buttons twice within two  
seconds brews a “double” cup (up to 16 oz.).  
• Water portion button (Fig. 4) 6 oz.;  
Other Factory Settings:  
• 2-hour auto shut-off.  
• Water hardness setting: 10ºdH.  
• Filter: FILTER - (Clearyl Water Care Cartridge: not installed)  
• Language: English.  
• Display: AM/PM and OZ.  
• Energy Save: off  
• Time: not set  
• Auto on: not set  
• The Hot Water Button can be programmed to dispense up to  
15 oz. of hot water.  
Coffee strength (STRENGTH):  
• All Coffee buttons can be set to three strength settings MILD,  
NORMAL, STRONG. In MILD the conical burrs grind for approx.  
5 seconds, in STRONG, the grinding takes about 9 seconds.  
When brewing double cups the C9 OT will always grind STRONG.  
6. PREPARING THE MACHINE FOR THE FIRST TIME  
• Make sure all accessories, literature and any other items are  
removed from the bean container and the water tank.  
• DO NOT install the Clearyl water filter now (chapter 13a).  
• Make sure the machine sits on an even, flat surface and the  
drawer and used coffee container are inserted (Fig. 1 and Fig. 2).  
• Plug in machine.  
12.  
6a. FILLING THE WATER TANK  
Please note: Only use fresh, cold water. Never fill water tank  
with carbonated water, milk or any other liquid.  
• Remove the water tank, rinse and fill with fresh, cold water.  
• Replace water tank and make sure that it engages securely.  
Alternatively, you can also pour the beans into an open bowl and  
let them sit for about 5 hours. The oils will evaporate (this will  
not change the taste of your coffee). Then fill the beans into the  
bean grinder. Now beans will feed into the burrs more easily.  
6c. TURNING THE MACHINE ON FOR THE FIRST TIME  
• Make sure bean container and water tank are filled.  
• Press the Main Power Switch in the back of the machine (Fig. 1a)  
A red light in the left round button cluster illuminates (Fig. 3.4).  
• Push the On/Off button (Fig . 3.1). The display shows PRESS  
RINSE and the Rinse button (Fig. 3.2) illuminates.  
• Place a cup underneath the Auto Cappuccino System  
(Fig. 17) and push the Rinse button (Fig. 3.2). SYSTEM FILLING.  
The machine dispenses a small amount of water. HEATING  
then PRESS RINSE.  
• Place cup underneath the dual coffee spout (Fig. 17) and press  
the Rinse button (Fig. 3.2). RINSING. The machine dispenses  
a small amount of water. READY.  
Please note: You can only make coffee when the display reads  
READY.  
6b. FILLING THE BEAN CONTAINER  
Please note: To ensure that the conical burr grinder continues to  
function properly, please avoid using any kind of coated or  
flavored beans (all coating and flavors contain sugar or sugar  
substances). Such coating can damage the burrs. Using such  
beans voids the warranty. Have your coffee store grind the sugar  
coated beans and use as described in chapter 9d.  
Flavored Coffee: If you like flavored coffees we recommend  
adding flavors to your coffee after brewing. This way you can  
use your regular coffee beans in the bean container. Adding the  
flavors after brewing lets you control the flavor intensity much  
better than with pre-flavored coffee. Your local coffee store  
typically carries a variety of liquid flavors.  
• Open the lid for the bean container and remove the Aroma  
Protection Lid.  
• Make sure the bean container is empty and clean. Fill beans  
into the bean container (Fig. 5).  
• Place a cup under the coffee spout and push one of the coffee  
buttons. The machine will grind and brew coffee. If the display  
shows FILL BEANS push one of the coffee buttons again.  
• Discard the first two cups of coffee.  
Frozen Beans: Thaw 3 to 4 hours before adding to bean  
container. This prevents moisture from seeping into the grinder.  
Oily Beans: Beans with an oily surface tend to stick together.  
This may prevent a continuous flow of beans from the bean  
container into the burrs. As a result the grinder does not grind  
enough coffee and you might get weak or no coffee at all.  
Stir the beans in the bean container just before grinding.  
You are now ready to brew coffee.  
7. ADJUSTING THE GRINDER  
IMPORTANT: The grinde can only be adjusted while the grinder  
is actually grinding.  
Adjust the grinder to the roast of your coffee.  
13.  
• Light roast: use a finer adjustment (smaller dots).  
• Dark roast: use a coarser adjustment (larger dots).  
• Open the cover of the bean container (Fig. 1.9).  
To adjust fineness, turn the grinding wheel during grinding to  
the desired position (Fig. 6).  
Only the Dual Coffee spouts were used: The C9 OT displays  
RINSING. For a few seconds hot water will be dispensed  
through the Dual Coffee Spouts. The C9 OT turns off (display  
off, red light in left button cluster is on).  
The Auto Cappuccino Spouts and the Dual Coffee Spouts  
were used: If the “Cappuccino Rinsing” cycle was not used  
(chapter 10g) the C9 OT will first prompt C CLEANING (for  
"Cappuccino" Cleaning) and the Rinse button illuminates  
(chapter 15.2). If the Rinse button is not pushed within the next  
ten seconds, the display shows RINSING and the Dual Coffee  
Spouts are rinsed. Then the display shows RINSE RIGHT and  
the Rinse button illuminates.  
• Push the Rinse button. The C9 OT will dispense hot water  
through the coffee spout of the Cappuccino system,  
CAPPUCCINO RINSING. The C9 OT turns off (display off,  
red light in left button cluster is on).  
ATTENTION: Oily beans tend to stick together. Stir beans just  
before grinding to ensure a proper flow of beans into the burrs.  
Please note: If coffee does not flow through the Dual Coffee  
Spouts in a constant stream, turn the wheel to a coarser setting.  
8. DAILY PREPARATION  
Fill the water container every morning with fresh, cold water. This  
will enhance the taste of your coffee.  
• Make sure the Main Power Switch is on (Fig. 1b). In this case  
the left button cluster is illuminated.  
• Push the On/Off button (Fig. 3.2). The display shows HEATING.  
After approx. 2 minutes the display shows PRESS RINSE and  
the Rinse button illuminates.  
• Push the Rinse Button (Fig. 2,E). Hot water will warm up all  
internal parts and pump through the coffee spouts RINSING.  
The water will be caught in the drawer underneath. The rinse  
cycle stops by itself and the display reads READY. You are  
now ready to make coffee.  
9. COFFEE PREPARATION  
9a. PRE-WARM CUPS  
READY  
In the morning pre-warm your cups with hot water feature. Cold  
cups reduce the coffee temperature by 5ºF to 10ºF.  
• Place your cup under the Auto Cappuccino system and push  
the Hot Water button (Fig. 4) WATER.  
• Push the Hot Water button again to stop and discard the  
water READY.  
8a. TURNING THE MACHINE OFF / RINSING  
Always place cups under the Dual Coffee Spouts and the Auto  
Cappuccino System (Fig. 17). When turning the C9 OT off, the  
spouts that were used (coffee and/or milk) will be rinsed.  
14.  
9b. BREWING COFFEE AND ESPRESSO  
9c. OVERRIDING STRENGTH AND CUP SIZE DURING  
BREWING  
The coffee strengths for one-cup settings can be changed  
before or during grinding.  
The machine has two pre-set coffee buttons, ESPRESSO  
(Fig. 3.6) and COFFEE (Fig. 3.5). Both buttons are pre-set for  
coffee strength, coffee volume and temperature (chapter 5).  
The coffee volume can be changed during brewing. This  
feature will not change the factory setting.  
Example:  
Brew a 4 OZ cup of coffee, STRONG  
READY  
• Open the cover for the Rotary Dial and turn the Rotary Dial  
(Fig. 3.8) until the display shows STRONG.  
• Push the Coffee Button (Fig. 3.5).  
• When the coffee starts brewing, turn Rotary Dial until the  
display shows, 4.0 OZ. The C9 OT will brew 4.0 oz of coffee.  
If you use the same coffee button again and do not use the  
Rotary Dial, the C9 OT will brew a cup according to the  
programmed settings for this button.  
Brewing one cup:  
• Place one cup underneath the Dual Coffee Spouts and push  
the desired button. The machine will grind, tamp and then  
brew the coffee. It uses a 2-step brewing process (pre-brew  
phase), pauses for a few seconds, and then starts the brewing  
process. The display shows the name of the button you  
pushed, e.g. 1 ESPRESSO and the selected coffee strength,  
e.g. STRONG. The C9 OT will stop automatically and discard  
the used coffee grounds internally. When the display shows  
READY, you can brew the next cup of coffee.  
Brewing two cups:  
• Place two cups underneath the Dual Coffee Spouts and push  
the desired button twice. The display shows e.g. 2 COFFEES.  
The C9 OT will brew twice the programmed amount of coffee  
(e.g. 2 x 5 oz.) and then stop automatically and discard the  
used coffee grounds internally. READY.  
For re-programming see chapter 11 (cup sizes) and chapter  
14.1 for cup sizes, temperature and strength.  
9d. USING PRE-GROUND COFFEE  
Please note: When brewing two cups the C9 OT will always  
grind the maximum amount of coffee (setting STRONG).  
You can also use pre-ground coffee, bypassing the grinder.  
This is convenient if someone requests decaf coffee, decaf  
cappuccino or flavored coffee.  
Please note: Never fill the funnel with instant coffee. Do not fill  
the funnel with more than two scoops. The funnel is not a storage  
container. If coffee is ground too fine the brewing process may  
be stopped.  
Important: After the brewing stops, the machine will discard the  
used coffee grounds. Please do not try to pull out the drawer  
(Fig. 20) during this operation. It can seriously damage the  
machine.There is no need to pull out the drawer until the display  
shows the message EMPTY TRAY or EMPTY GROUNDS.  
Please note: You can always stop the brewing process by  
pressing any of the coffee buttons.  
READY.  
15.  
• Push the Ground Coffee button (Fig. 3.3) FILL PRE-GROUND  
/ READY.  
• Fill 1 or 2 level measuring scoops of ground coffee into the  
The milk container comes complete with: • lid and attached  
stainless steel hose • two short flexible hoses • one long flexible  
hose • spare black and transparent fittings (Fig. 14 and 15).  
opening for ground coffee (Fig. 1.7) and close the lid (Fig. 1.8). The two short hoses have a connecting piece on each end.  
• Now push one of the coffee buttons to brew your coffee, e.g.  
1 COFFEE, then briefly PRE-GROUND. The pre-ground  
coffee is tamped and brewed, then READY.  
• Unscrew the milk container lid. A stainless steel hose is  
attached to the inside of the container. A small transparent  
fitting holds the hose in place (a spare fitting is included).  
Please note: If the Ground Coffee button (Fig. 3.3) is pressed by • Rinse the milk container with fresh water before first use and  
mistake just press one of the coffee buttons, NOT ENOUGH  
PRE-GROUND. The machine will automatically stop and return  
to READY.  
Please note: After use of sugar coated or flavored coffee  
through the pre-ground coffee funnel you may experience some  
flavor transfer when switching back to your regular coffee.  
fill with fresh cold milk. Close the container.  
• Insert one end of the short flexible hose into the lid opening.  
• Remove the red cap from the side of the frothXpress and  
insert the other end of the short flexible hose (Fig. 16).  
You are ready to steam/froth milk.  
Storing the milk container: always remove the outside flexible  
hose and unscrew the lid before storing the milk container in the  
refrigerator.  
10. AUTO CAPPUCCINO SYSTEM  
The C9 OT features the Auto Cappuccino System with two spouts  
located one in front of the other (Fig. 16) The front spout produces  
steam (steam nozzle). The rear spout produces high pressure  
brewed coffee. Attached to the steam nozzle is the removable  
frothXpress system (Fig. 13). It siphons, steams and froths milk.  
The C9 OT Cappuccino System prepares a variety of milk based  
drinks without ever moving the cup: Cappuccino, Latte, Café  
Mocha, Hot Milk, Hot Chocolate.  
Important: The milk container is not dishwasher safe. Do not  
immerse the milk container in any liquid.  
Using the long flexible hose: To siphon milk directly from a milk  
carton or any other container, use the long flexible hose. Insert  
one of the black connecting pieces in the straight-cut end of the  
hose and insert into the frothXpress. Insert the other end with  
the V-cut into the container with cold milk (Fig. 19).  
10b. THE FROTHXPRESS SYSTEM  
This system produces unlimited volumes of hot steamed or  
frothed milk right into your cup.  
Important: This system siphons milk and mixes it inside the  
frothXpress with hot steam. It is necessary that all parts are  
connected tightly, otherwise the siphoning process will not work.  
10a. PREPARING THE THERMAL MILK CONTAINER  
The C9 OT comes with a 14 oz. double-walled vacuum stainless  
steel container. This custom-made milk container can keep cold  
milk cold for up to eight hours. There is no need to worry about  
the milk getting warm during the day.  
16.  
Frothing Position: The dial points to the upper part of the face  
(12 to 2 o’clock), which is used for Cappuccino. In the 12  
o’clock position the frothXpress creates the most milk froth.  
Turning the dial towards the 2 o’clock position increases the milk  
temperature (Fig. 13).  
CAFÉ MOCHA: use chocolate milk or add chocolate syrup to  
your cold milk and stir, then proceed as explained before.  
LATTE: turn the frothXpress dial between the 4 and 6 o’clock  
position and repeat above steps. Milk is steamed without froth.  
Please note: You can always add an additional shot of espresso  
by placing your cup under the Dual Coffee Spouts (Fig. 1.1) and  
pushing the Espresso button. You can also add additional  
hot milk (chapter 10e).  
Steaming Position: The dial points to the lower part of the face  
(4 to 6 o’clock) which is used for Latte. Milk will be steamed, not  
frothed. Turning the dial towards the 4 o’clock position increases  
milk temperature.  
Please note: You can always stop the beverage preparation by  
pushing any of the beverage buttons.  
Steam Only Position: When the dial points to the steam symbol  
(3 o'clock), the siphoning is blocked. Only steam will pass  
through the frothXpress.  
10d. PREPARING LATTE MACCHIATO  
This beverage is very popular in Europe. It is normally served in  
glasses, approx. 4 to 5 inches tall and 2 inches in diameter.  
READY. The frothXpress dial points to the 12 to 2 o’clock position.  
• Place your latte macchiato glass underneath the Cappuccino  
system and push the Milk button (Fig. 4). The display shows  
HEATING. When the display shows READY again, push the  
Milk button again MILK. Milk is siphoned through the system  
into the cup.  
10c. PREPARING ONE-TOUCH CAPPUCCINO, CAFÉ MOCHA  
AND LATTE  
READY.  
CAPPUCCINO:  
The frothXpress dial points between 12 and 2 o’clock.  
The thermal milk container is connected.  
• Place your cup underneath the Cappuccino system (Fig. 16)  
and push the One-Touch Cappuccino button (Fig. 4). The  
C9 OT starts grinding, the display shows CAPPUCCINO and  
briefly the coffee strength e.g. STRONG. It then siphons,  
heats and froths milk for 14 seconds and adds 2 oz. of high-  
pressure brewed coffee (Factory Settings, chapter 5). The  
display shows READY.  
Tip: If you use a glass cup you can see how much froth is  
created and how the coffee sits beneath the layer of milk froth.  
Slightly stir to distribute the coffee evenly into the hot milk.  
• When the desired amount of milk is in the cup, push the Milk  
button to stop. READY.  
• Set the cup aside and wait a few seconds. During this time  
the milk separates from the milk froth.  
• Move the cup under the Dual Coffee Spouts and push the  
Espresso button to add a shot of espresso. The coffee settles  
between the froth and the milk giving the beverage the typical  
multi-layered, Latte Macchiato look. READY.  
17.  
10e. PREPARING HOT MILK / HOT CHOCOLATE  
The Cappuccino System can produce hot milk or hot chocolate  
without brewing coffee.  
Rotary Dial, the C9 OT will brew a cup according to the  
programmed settings for this button.  
For re-programming see chapter 11 (cup sizes) and chapter 14.1  
for cup sizes, temperature and strength.  
READY.  
• Connect the milk container to the frothXpress system or use  
the long flexible hose inserted into any milk container (Fig. 19). 10g. CAPPUCCINO RINSING  
• Place your cup underneath the Cappuccino system.  
• Push the Milk button (Fig. 4). The display shows HEATING.  
• When the display shows READY, push the Milk button again.  
MILK. During this time hot steamed / frothed milk is created  
and delivered into your cup. The flow stops after 30 seconds  
(factory setting, chapter 5). It can be stopped anytime by  
pushing the milk button again READY.  
In only a few seconds this rinsing program removes milk droplets  
inside the frothXpress.  
10 minutes after preparing a beverage with milk (Cappuccino  
Button, Milk Button) the C9 OT display shows READY / RINSE  
CAPPUCCINO and the Rinse button illuminates. You can still  
continue making beverages. We recommend to perform the  
cappuccino rinsing.  
Turn the frothXpress dial to the 3 o’clock position (Fig. 13) and  
place a cup underneath the Cappuccino System.  
• Push the Rinse button. The display shows CAPPUCCINO  
RINSING. Hot water is pushed through the frothXpress for a  
few seconds. READY.  
Turn the frothXpress dial back to your preferred position.  
IMPORTANT: If you do not use the Cappuccino Rinsing cycle,  
milk droplets might harden inside the frothXpress, resulting in  
insufficient frothing performance.  
10f. OVERRIDING THE CAPPUCCINO AND MILK SETTINGS  
As with the coffee buttons you can override the pre-programmed  
volumes of the milk beverage buttons.  
Example: The factory setting for the Cappuccino button is  
normal strength, 14 seconds of milk frothing and 2 oz. of coffee.  
Prepare a one-time special cappuccino, STRONG, more milk  
froth (20 seconds) and 3.5 oz. of coffee. READY  
• Place your cappuccino cup under the Cappuccino system and  
open the cover for the Rotary Dial.  
Turn the Rotary Dial (Fig. 3.8) until the display shows STRONG.  
• Push the Cappuccino Button (Fig. 4).  
• When the frothing starts, turn the Rotary Dial until the display  
10h. USING HOT WATER  
The hot water function lets you pre-warm cups, brew tea, make  
a quick cup of soup, or add hot water to your coffee or espresso  
to create a milder flavor.  
shows 20 SEC.  
• When the coffee brewing starts, turn the Rotary Dial until the  
display shows 3.5 OZ. When completed READY.  
If you use the cappuccino button again and do not use the  
READY.  
• Place a cup under the Cappuccino system (Fig. 18).  
• Push the Hot Water button (Fig. 4) WATER.  
18.  
• Push the Hot Water button again to stop. READY.  
During the hot water release you can override the programmed  
setting by turning the Rotary Dial to the desired volume.  
12. WATER CARE  
The C9 OT works with: • tap water • bottled water • distilled  
water. We recommend using tap water or bottled water. Distilled  
water has no minerals and does not improve the taste of coffee.  
Water that is heated inside the machine leads to calcium deposits.  
Tap water has a varying degree of water hardness (chapter 12a).  
Most bottled water has a low level of water hardness.  
IMPORTANT: do not use carbonated water or any other liquid in  
the water tank.  
You have the following options to take care of the water.  
• Decalcifying System (chapter 17.1). The machine is factory  
pre-set to automatically remind you to decalcify.  
• Clearyl Water Filter Cartridge (chapter 13a).  
11. VISUAL PROGRAMMING OF BEVERAGE PORTIONS  
Chapter 14.1 explains how to re-program all parameters  
(volume, strength, temperature) for all beverage buttons.  
Re-programming the cup size for coffee and milk can also be  
done during beverage preparation as follows. READY.  
• Push and hold the beverage button you want to re-program  
until display shows ENOUGH COFFEE? or ENOUGH MILK?  
This way you can make sure your (cappuccino) cup is  
filled with the desired volume of (milk and) coffee.  
Example:  
Visually re-programming the Cappuccino button (Fig. 4).  
12a. WATER HARDNESS MONITOR  
READY.  
Your C9 OT is set to a water hardness of 10ºdH and will auto-  
• Prepare the Cappuccino Systems (milk container etc.) to make matically indicate when it is time to perform a decalcifying cycle.  
a cappuccino and place your cappuccino cup under the  
Cappuccino System (Fig. 16).  
• Push and hold the Cappuccino button until display shows  
You can change the water hardness setting from 1º to 30ºdH. If  
you are not sure about the hardness of your water, ask your local  
water company for the "Water Hardness in Grains." The machine  
displays the water hardness in the German hardness scale which  
ENOUGH MILK?  
• When the desired amount of milk and milk froth is in your cup, is a bit different from the American "Grain" scale (see chart  
push the Cappuccino button again. The display now shows  
ENOUGH COFFEE?  
• When enough coffee has been added to your frothed milk  
push the Cappuccino button again. The display briefly shows  
OK then READY.  
below). You can also use the water hardness indicator strip  
("Aquadur" in Welcome Pack) to determine the water hardness:  
• Insert the strip for one second into the water you want to  
use. Shake off any access water and wait for one minute.  
One or more sections of the indicator strip will turn reddish.  
• Change the water hardness setting according to the table  
below.  
The next time you push the Cappuccino button, the C9 OT  
will produce that amount of milk and coffee.  
19.  
Turn the Rotary Dial until the display shows EXIT.  
• Push the Rotary Dial, READY.  
The machine automatically reminds you when it is time to  
Display  
German  
Degree  
Equivalent  
American  
Grains  
Indicator Strip  
number of  
"reddish" fields  
Level  
decalcify (chapter 17.1).  
INACTIVE*  
1. extremely soft water  
2. soft water  
3. medium water  
4. hard water  
5. very hard water  
6. extremely hard water  
1-4  
5-9  
10-14  
15-19  
20-24  
25-30  
1-5  
Please note: You can set the hardness monitor to INACTIVE. In  
this case you must use distilled water. In this setting the C9 OT  
will not remind you to decalcify the machine.  
None  
1 to 2  
2 to 3  
3 to 4  
4 to 5  
All 5  
6-11  
13-18  
19-24  
25-30  
32-38  
13. CLEARYL WATER FILTER CARTRIDGE  
The machine comes with one Clearyl Water Filter Cartridge. The  
Clearyl cartridge  
• Reduces the water hardness up to 75%.  
• Removes (if present) up to 85% chlorine, up to 90% lead, up  
to 95% copper and up to 67% aluminum.  
*INACTIVE: You can only use this setting for distilled water.  
Level 5 and Level 6: If the tap water falls into these two cate-  
gories, decalcifying will be frequent. In this case bottled water is  
recommended. Most bottled water has a low calcium level.  
Please note: If your water has a high calcium content (level 5 or 6)  
and you use the Clearyl Filter Cartridge we recommend to decalcify  
the machine once or twice a year (chapter 17.2).  
• Cleans the water through an upward current principle (Fig. 10)  
just before the brewing cycle starts, ensuring freshly filtered  
water every time you make coffee.  
• Lasts for 75 liters (~2,500 oz.) of water or up to two months.  
• Eliminates decalcifying except when using very hard water  
(25 grains or higher), see chapter 12. In this case we recom-  
mended to decalcify the machine once or twice a year.  
To reorder cartridges, see chapter 20.  
Please note: If you use Spring or Bottled Water with low calcium  
levels you can set the hardness to 3ºdH, "extremely soft water".  
12b. CHANGING THE WATER HARDNESS MONITOR  
READY.  
13a. INSTALLING & ACTIVATING THE CLEARYL CARTRIDGE  
Installing:  
Important: Never install the cartridge before or during  
"Preparing Machine For The First Time" (chapter 6).  
• Remove cartridge from its bag and rinse cartridge under water.  
• Remove the water tank, make sure it is empty.  
• Pull up the cartridge holder (Fig. 9) and insert the cartridge  
Example: Change the hardness setting from 10ºdH to 20ºdH  
• Push the Rotary Dial (Fig. 3.8) until display shows RINSE.  
Turn Rotary Dial until the display shows HARDNESS.  
• Push the Rotary Dial to enter the program. 10º dH  
Turn the Rotary Dial until the display shows 20º dH.  
• Push the Rotary Dial to confirm the setting. OK  
20.  
with its tapered end down into the water container (Fig. 10).  
Make sure it fits inside the fins and push down gently.  
• Close the cartridge holder making sure it snaps into place  
(Fig. 11). Fill the water tank with fresh cold water and replace.  
Activating:  
Important: Once the filter has lost its calcium suppressing  
abilities, calcium will build up inside the machine. Since the  
Water Hardness Selector is off, the machine will not remind you  
when to decalcify. If the filter is not replaced, the calcium  
buildup will clog and damage your machine.  
You must activate the cartridge for the machine to monitor it  
properly. Otherwise the C9 OT assumes decalcifying mode.  
READY.  
1. Push Rinse Button CHANGE.  
2. Remove the water tank and the old filter.  
3. Make sure the water tank is empty.  
1. Push the Rotary Dial until display shows RINSE.  
2. Turn the Rotary Dial until the display shows FILTER – and  
push the Rotary Dial to enter the program NO –.  
3. Turn the Rotary Dial until YES is displayed and push the  
4. Remove the new cartridge from its bag, rinse under running  
water and insert in water tank. Fill the water tank with water  
and replace. Now install as explained in chapter 13a,  
steps 4 and 5.  
Rotary Dial. OK is displayed briefly and then INSERT and the  
Rinse button illuminates.  
13c. MANUAL CLEARYL REPLACEMENT  
If the filter is more than 2 months old and the display does not  
indicate to replace filter, replace as follows.  
READY.  
• Push the Rotary Dial until the display shows RINSE.  
• Push Rotary Dial again, display shows C CLEANING.  
Turn the Rotary Dial until the display shows FILTER.  
• Push the Rotary Dial CHANGE.  
4. Place a 20 oz. container under the steam nozzle (Fig. 18).  
5. Push the Rinse button FILTER RINSING. For the next 60  
seconds the machine will push water through the cartridge  
and out through the frothXpress system. Initially, the water  
may have a slight discoloration. The program will stop auto-  
matically. The display shows HEATING, then READY.  
Please note: You can stop the water flow at any time by push-  
ing Rinse button. Empty the container, replace and push the  
Rinse button to complete the activation process.  
• Now install as explained in chapter 13a, steps 4 through 6.  
13d. DO NOT LET THE CLEARYL FILTER DRY OUT!  
If the filter is not immersed in water, the granular center will dry  
out and block any water from passing through.  
Please note: As long as the filter is activated, the water  
hardness setting is automatically turned off.  
• If machine is not used for a few days, leave some water in the  
water tank so the filter will not dry out. Upon using the  
machine again, fill the water tank with fresh water and process  
approx. 2 oz. of water through the hot water spout.  
13b. AUTOMATIC CLEARYL REPLACEMENT  
The filter is monitored automatically. After approx. 75 liters of  
water (~2,500 oz.) the display shows READY / FILTER. The  
Rinse Button will light up.  
21.  
• If the machine will not be used for a longer period of time, empty (Note: for 2-cup brewing the volume will automatically double).  
the water container and remove the CLEARYL filter. Fill a  
glass with at least 2 inches of water and immerse the filter.  
Place the glass in the refrigerator.  
Coffee strength (STRENGTH) for all coffee / cappuccino  
buttons choose from three settings, MILD, NORMAL, STRONG.  
Temperature: for all coffee drinks the temperature can be set to  
NORMAL or HIGH.  
• When you use the machine again, install the filter.  
MILK: steaming can be set from 3 to 120 seconds.  
HOT WATER PORTION: can be set from 0.5 to 15 oz.  
14. PROGRAMMING  
The C9 OT provides programming, rinse and look-up functions.  
READY. Push the Rotary Dial until display shows RINSE.  
Turn the Rotary Dial clockwise to access the following functions:  
Chapter  
RINSE . . . . . . .15.1  
BUTTONS . . . .14.1 (beverage buttons)  
Example 1:  
Re-program the Coffee button to: 4 ounces of coffee, mild,  
normal temperature.  
READY.  
1. Push the Rotary Dial until the display shows RINSE.  
2. Turn the Rotary Dial to BUTTONS and push the Rotary Dial.  
The display shows SELECT BUTTON.  
3. Push the COFFEE button (Fig. 3.5). The display shows  
WATER (here this means coffee volume).  
4. Push the Rotary Dial 5.0 OZ. and turn the dial until the  
display shows 4.0 OZ.  
5. Push the Dial to confirm: OK then WATER.  
6. Turn the Rotary Dial until the display shows STRENGTH and  
push the Dial, NORMAL.  
7. Turn the Rotary Dial until the display shows MILD and push  
the Dial, OK, then STRENGTH.  
FILTER - or . .13a  
HARDNESS . . .12b If "FILTER ", this function is suppressed.  
ENERGY . . . . . .14.3  
TIME . . . . . . . .14.4  
UNIT ON . . . . . .14.5  
OFF AFTER . . .14.6  
INFO . . . . . . . . .14.7  
DISPLAY . . . . . .14.8  
LANGUAGE . . .14.9  
EXIT  
Please note: to get back to READY, turn the Rotary Dial until the  
display shows EXIT, then push the Rotary Dial.  
8. Turn the Rotary Dial until the display shows TEMP. and push  
the Dial, HIGH.  
9. Turn the Dial until the display shows NORMAL and push the  
Dial to confirm, OK, then TEMP.  
10. Turn the Rotary Dial until the display shows EXIT and push  
the Rotary Dial. BUTTON.  
14.1 RE-PROGRAMMING BEVERAGE BUTTONS (BUTTONS)  
This program allows you to change all parameters for all beverage  
functions. The following parameters can be changed:  
Coffee volume (WATER): for all coffee / cappuccino buttons  
from 0.5 to 8 oz.  
22.  
If you do not want to change another button, turn the dial  
14.2 RESTORING FACTORY SETTINGS FOR BEVERAGE  
until the display shows EXIT and push the Rotary Dial: READY.  
BUTTONS  
You can reset the beverage buttons back to the factory setting  
Example 2:  
as follows:  
Re-program the Cappuccino button to: 3.5 oz. of coffee, strong, The machine is plugged in. Only the main power switch in the  
milk for 20 seconds, temperature stays at HIGH.  
READY.  
back of the machine is on. The display is blank.  
Example: reset the Espresso button.  
1. Push the Rotary Dial until the display shows RINSE.  
2. Turn the Rotary Dial to BUTTONS and push the Rotary Dial.  
The display shows SELECT BUTTON.  
3. Push the CAPPUCCINO button. The display shows MILK.  
4. Push the Rotary Dial, 14 SEC, and turn the dial until the  
display shows 20 SEC.  
• Open the cover of the Rotary Dial.  
• Push and hold the Rotary Dial and then push the Espresso  
button for two seconds. The display shows OK.  
The factory setting (chapter 5) has been restored.  
14.3 ENERGY SAVING MODE  
5. Push the Rotary Dial to confirm: OK then MILK.  
6. Turn the Rotary Dial until display shows WATER (here it  
stands for coffee volume) and push the Dial, 2.0 OZ.  
You can set the machine to two different modes.  
SAVE – The C9 OT is always ready to brew coffee and dispense  
hot water. The C9 OT heats up for steaming/frothing for milk or  
7. Turn the Rotary Dial until the display shows 3.5 OZ and push when preparing cappuccino.  
to confirm, OK then WATER.  
8. Turn the Rotary Dial until the display shows STRENGTH and  
push the Dial, NORMAL.  
9. Turn the Dial until the display shows STRONG and push the  
Dial, OK, then STRENGTH.  
10. Turn the Rotary Dial until the display shows EXIT and push  
the dial. BUTTONS.  
SAVE Approx. 5 minutes after the last beverage was made,  
the C9 OT switches to energy saving mode. When making coffee  
at a later time, the C9 OT will first heat up for 5 to 30 seconds.  
14.4 SETTING THE ACTUAL TIME  
Setting the time allows you to program an "auto-on" time.  
Example: Set the time to 7:15 AM.  
• Push the Rotary Dial until the display shows RINSE.  
Turn the Dial until the display shows TIME, push the Dial --.--.  
Turn the Dial to select the hours 7:00 AM and push to confirm.  
• Now turn the Dial to set the minutes: 7:15 AM.  
• Push the Dial to confirm. OK, then TIME.  
If you do not want to change another button, turn the dial until  
the display shows again EXIT and push the Dial: READY.  
In the same way you can change the Espresso, the Milk and the  
Hot Water button.  
Turn Dial to EXIT and push to get back to READY.  
23.  
Please note: For Daylight Saving you have to re-set the time.  
Please note: When the main power switch in the back of the  
machine is turned off or if your home has a power outage, the  
time setting is lost and has to be re-set as explained above.  
Turn the dial to EXIT and push READY.  
14.7 INFORMATION  
In this program you can look up:  
• how many coffees you produced with the individual beverage  
buttons,  
• how often cleaning, filter change and descaling programs  
were performed,  
14.5 AUTO-ON  
You can set a time at which the machine automatically turns on  
and is ready to make coffee.  
Please note: "Auto-On" will only work if the actual time is set  
and the main power switch (Fig. 1b) is turned on.  
Example: Set the Auto-on time to 6:15 AM.  
• Push the Rotary Dial until the display shows RINSE.  
Turn the Dial until display shows UNIT ON and push Dial --.--.  
Turn the Dial to select the hours 6:00 AM and push to confirm.  
• Now turn the Dial to set the minutes: 6:15 AM.  
• Push the Dial to confirm. OK, then UNIT ON.  
Turn Dial to EXIT and push to get back to READY.  
• how close the C9 OT is to the next tablet cleaning program.  
14.8 DISPLAY SETTINGS (AM/PM / OZ)  
This function lets you select the time format AM/PM or 24 HR  
format and the volume either in ounces OZ or milliliters ML.  
READY.  
• Push the Rotary Dial until the display shows RINSE.  
Turn the Dial until the display shows DISPLAY and push to get  
into the program to change the formats.  
14.9 LANGUAGES  
14.6 AUTO-OFF  
You can change the display from English to French, Portuguese,  
German, Italian, Dutch or Spanish.  
READY.  
• Push the Rotary Dial until the display shows RINSE.  
Turn the Dial until the display shows LANGUAGE and push to  
get into the program to change the formats.  
NOTE: All commands like READY, LANGUAGE, EXIT are shown  
in the language you choose.  
The C9 OT is pre-set to turn itself off 2 hours after last use.  
You can change the auto-off interval between 0.5 and 15 hours  
or you can set the machine not to turn itself off.  
Recommendations: If you only use the machine in the morning  
don’t change the setting. If you use the machine all day long  
change the auto-off to 5 hours after last use  
Example: Change the auto-off from 2 to 5 hours after last use.  
• Push the Rotary Dial until the display shows RINSE.  
Turn the Rotary Dial until the display shows OFF AFTER.  
• Push the Dial 2 HRS.  
Turn the dial until display shows 5 HRS and push to confirm,  
OK then OFF AFTER.  
15. CARE AND MAINTENANCE MESSAGES  
The machine will automatically display messages. In some cases  
the message allows you to continue to brew coffee. In other  
24.  
cases no further coffee brewing is possible before the task has  
been completed.  
PRESS RINSE  
Push the Rinse button (Fig. 3.2). The machine pumps hot water  
through the coffee spouts or fills the system initially (chapter 6c)  
or continues a cleaning program.  
READY / CLEAN  
After approx. 200 coffee brewings or 80 initial rinsing cycles you  
must run a tablet cleaning cycle. You can still make coffee, how-  
ever we highly recommend to perform the cleaning cycle within  
the next few days (chapter 16.1).  
READY / DE-SCALE  
FILL WATER TANK  
The water tank is almost empty. Add water before resuming  
brewing coffee.  
It is time to decalcify the machine. You can still make coffee,  
however we highly recommend to perform the decalcifying cycle  
within the next few days (chapter 17.1).  
EMPTY GROUNDS or EMPTY TRAY  
Please note: If you use the Clearyl cartridge and the message  
appears, then your cartridge function was not activated. Follow  
the instruction in chapter 13a to program and activate the  
cartridge. If the cartridge is already in use for several weeks  
install a new cartridge.  
When this message appears, you must empty the used coffee  
grounds from the used coffee container and the water from the  
drawer. Make sure the Dual Coffee Spouts are moved upwards.  
• Carefully remove the drawer (Fig. 20, 21, 22). TRAY MISSING.  
• Empty the drawer and the used coffee container, assemble and  
replace READY.  
READY / FILTER  
It is time to replace the Clearyl filter (chapter 13b).  
Please note: If the machine is not used for a few days, pull out  
NOT ENOUGH PRE-GROUND  
the tray and empty the used coffee container. Used, moist coffee Not enough pre-ground coffee was filled into the ground coffee  
grounds can develop mold and mildew.  
funnel (Fig. 1.7). The C9 OT stops the operation (chapter 9d).  
Important: If you pull out the drawer without any corresponding  
message in the display you must empty the used coffee container. 15.1 MANUAL RINSE CYCLES  
The machine assumes that it will be emptied. If you do not  
empty the container, used coffee overflows inside the machine  
and causes serious damage to the coffee release mechanism.  
Please note: The machine does not sense if the used coffee  
container (Fig. 2.19) is inserted. If the used coffee container is  
not inserted, ground coffee discharges into the drawer.  
TRAY MISSING  
The C9 OT will display when it’s time to perform certain cleaning  
programs. You can also manually access these programs and  
perform them. READY.  
• Push the Rotary Dial until the display shows RINSE.  
• Push the Dial again, C-CLEANING (for cappuccino cleaning)  
Turning the dial shows which maintenance programs can be  
accessed:  
Insert the drawer with the empty used coffee container.  
C-CLEANING (chapter 15.2)  
FILL BEANS: Add beans to the bean container.  
FILTER (chapter 13c); manual Clearyl filter replacement  
25.  
CLEAN (chapter 16.1); manual tablet cleaning  
C-RINSE (chapter 10g); manual cappuccino rinsing.  
RINSE (see example below in chapter 15.1).  
DE-SCALE MACHINE (chapter 17.1).  
5. Add one capful (15 ml /1/2oz. ) of the cappuccino cleaner  
liquid and place another container under the frothXpress and  
make sure the frothXpress dial points to 12 o’clock (Fig. 19).  
6. Push the Rinse button. CLEANING. The C9 OT siphons the  
cleaning liquid through the system. And stops automatically  
WATER FOR CAPPUCCINO.  
7. Empty both containers and fill one with fresh water and  
immerse the hose. Place the other one under the frothXpress.  
8. Push the Rinse button. CLEANING. The process stops  
automatically. READY.  
If you push the Rotary Dial to enter one of the above programs,  
the display guides you through the necessary steps.  
Please note: If the display shows RINSE and you do not select  
one of the above programs within five seconds, the C9 OT will  
return to READY.  
Example:  
9. Squeeze the bottom of the venting tip (Fig. 12) to make sure  
it is clean.  
Run a manual hot water rinse cycle. READY.  
• Push the Rotary Dial until the display shows RINSE.  
• Push the Dial again, C-CLEANING.  
Turn the Dial until the display shows RINSE.  
• Place a cup under the Dual Coffee Spouts.  
• Push the Rotary Dial. The C9 OT will push hot water through  
the Dual Coffee Spouts and then return to READY.  
Please note: You can also immerse the frothXpress parts (except  
the chrome plated face) into a cappuccino cleaner solution as  
follows:  
• Remove the frothXpress from the steam nozzle.  
Take the frothXpress apart (Fig. 12) and set the chrome  
face plate aside.  
• Place all other parts including the hose in a cup with  
warm water and add one capful (15 ml or 1/2oz.) of the  
cappuccino liquid.  
• Let sit for ten minutes or overnight.  
• Rinse all parts under fresh water and assemble.  
Please note: To re-order the cappuccino cleaner see chapter 20.  
15.2 C CLEANING (Cappuccino Cleaning)  
This message appears when turning the machine off and you  
have used the Cappuccino or Milk button. The Rinse button  
illuminates. If you push the Rinse button, the machine starts the  
Cappuccino Cleaning program. See steps 2 through 9 below.  
You can also access this program at any time as follows:  
1. READY. Push the Rotary Dial until the display shows RINSE.  
2. Push the Dial again, C-CLEANING.  
3. Push the Dial again, CAPPUCCINO CLEANER.  
4. Pour approx. 8 oz. of fresh water into a container and  
immerse the long hose from the frothXpress.  
15.3 GENERAL CLEANING INSTRUCTIONS  
Never use abrasive materials or chemicals to clean the  
outside of the machine.  
• Clean the housing with a soft, damp cloth.  
• Rinse water tank daily and fill with fresh cold water.  
26.  
15.4 EMPTYING THE SYSTEM BEFORE TRANSPORT  
This procedure is necessary to prevent water and frost damage  
in case you intend to transport the machine. READY.  
• Remove the frothXpress system and place a container under  
the steam nozzle (Fig. 18).  
2. Remove and empty the tray and the used coffee container  
and replace.  
Attention: If the tray and the used coffee container are  
already empty, you still need to remove the tray for approx.  
20 seconds and then replace it. PRESS RINSE. The Rinse  
button illuminates.  
• Push the Milk button HEATING.  
• When the display shows READY again, push the Milk button  
again. The display shows MILK and steam starts to come out  
of the steam nozzle.  
• Now remove the water tank and empty it. Steam is discharged  
until the display shows PRESS RINSE.  
3. Place containers (10 oz.) under the coffee spout and the  
frothXpress (Fig. 17) and push the Rinse button (Fig. 3.2).  
The display shows CLEANING. After a short while the display  
shows ADD TABLET.  
4. Open the ground coffee funnel lid and drop one white tablet  
Turn the C9 OT off and turn the main power switch off.  
The next time the machine is turned on, the display shows  
PRESS RINSE. Proceed as explained in chapter 6c.  
into the opening (Fig. 23). Close lid.  
5. Push the Rinse button. The display shows CLEANING. The  
machine will start the automatic cleaning program by  
dispensing water in intervals into the containers underneath  
the spouts. When finished, the display shows EMPTY TRAY.  
6. Remove the tray. There will be water in the tray and in the  
used coffee container. Empty, clean and replace READY.  
16. AUTOMATIC CLEANING CYCLES  
16.1 CLEANING WITH SPECIAL TABLET  
The machine monitors how many coffees are brewed and how  
often the rinsing program is activated. After approx. 200 coffees  
the display shows READY / CLEAN. You can continue brewing  
coffee, however we highly recommend that you clean the machine  
16.2 MANUAL TABLET CLEANING  
This program is useful if the brewing process slows down due to  
as described below within the next few days. This cleaning program excessive oil build-up inside the machine READY.  
will remove coffee oil build-ups in the brewing chamber. This  
cleaning program takes less than 20 minutes. Please use the  
enclosed white cleaning tablet. The machine comes with a pack  
of 2 tablets. To re-order see chapter 20.  
• Push and hold the Rotary Dial RINSE.  
• Push the Rotary Dial, display shows C CLEANING.  
Turn the dial until the display shows CLEAN and push the  
dial. The display shows EMPTY TRAY.  
Important: Once the cleaning program has started do not  
interrupt the procedure.  
• Continue with the steps 2 through 6 from the chapter 16.1.  
READY / CLEAN  
1. Push the Rinse Button EMPTY TRAY.  
27.  
17. DECALCIFYING  
empty, you must remove the tray for approx. 20 seconds  
and then replace it.  
3. Remove the frothXpress system from the Auto Cappuccino  
system.  
4. Remove the water container and empty.  
5. Completely dissolve 3 of the large square decalcifying  
tablets in a container with 18 oz. of water (0.5 liters) and  
pour the solution into the water tank.  
6. Replace water tank. AGENT IN TANK. The Rinse button  
illuminates.  
7. Place a large container under the Auto Cappuccino system  
(Fig. 18).  
8. Push the Rinse button. The display shows DE-SCALING and  
the light in the Rinse button flashes during the operation.  
The machine pumps the decalcifying solution in intervals  
through the Cappuccino system.  
9. When display shows EMPTY TRAY, remove and empty the  
container. Then carefully remove and empty the tray and  
the used coffee container and replace.  
10. Display shows FILL WATER TANK. Remove the water tank,  
rinse thoroughly, fill it halfway with fresh water and replace.  
The display shows PRESS RINSE.  
The machine has an integrated decalcifying program. This  
program takes 45 minutes. When the display shows READY /  
DE-SCALE it is time to decalcify the machine. The Rinse button  
is illuminated. You can still make coffee. It is recommended to  
decalcify the machine within the next 3 to 4 days.  
Please note: If you use the Clearyl water cartridge and the  
display shows READY / DE-SCALE your cartridge function was  
not activated. Follow the instructions in chapter 13a to activate  
the Clearyl cartridge. If the cartridge is in use for several weeks  
install a new cartridge.  
Important: The decalcifying program must not be interrupted.  
NOTE: Only use our special, square decalcifying tablets  
Model # 66281, see chapter 20.  
CAUTION: Never use vinegar or any other decalcifying agent.  
This might damage internal parts of the machine.  
CAUTION: Immediately remove any splashes of the decalcifying  
solution from sensitive surfaces, such as natural stone or wood.  
CAUTION: If the decalcifying solution comes in contact with the  
skin, rinse it off with water. If the solution comes in contact with  
your eyes, see a doctor.  
Important: Always wait until the decalcifying solution in the  
water tank has been used up. Do not fill additional decalcifying  
solution into the water tank.  
11. Place the container under the Auto Cappuccino system and  
push the Rinse button DE-SCALING.  
12. The machine pumps fresh water through the system and  
stops automatically. The display shows EMPTY TRAY.  
13. Remove and empty the container. Then carefully remove  
and empty the tray and the used coffee container and  
replace. READY.  
17.1 DECALCIFYING PROCEDURE  
1. Push the Rinse button, display shows EMPTY TRAY.  
2. Remove and empty the tray and the used coffee container  
and replace, display shows AGENT IN TANK.  
Attention: If the tray and the used coffee container are  
14. Attach the frothXpress system to the steam nozzle.  
28.  
The machine will automatically remind you when it’s time to  
decalcify again.  
Your machine needs to be returned for service.  
ERROR 2, ERROR 4  
Your machine is too cold. The heating sensor does not react.  
Turn the machine off.  
• Keep the machine at normal room temperature (65º F or  
higher) for 2 hours .  
• Then turn it on again. If display still shows ERROR 2 or  
ERROR 4 call customer service.  
17.2 MANUAL DECALCIFYING  
If you use very hard water it is possible that calcium builds up  
prematurely. If your coffee does not come out as hot as before  
it is a sign for calcium build-up. When this happens you can  
manually start a decalcifying cycle as follows: READY.  
• Push the Rotary Dial until the display shows RINSE.  
• Push the Rotary Dial, display shows C CLEANING.  
Turn the dial until the display shows DE-SCALE and push the  
dial. The display shows EMPTY TRAY.  
ERROR 6, ERROR 7, ERROR 8  
Turn machine off, turn the main power switch off and unplug  
machine for a minute.  
Turn machine on again. If the error message comes up again,  
try one more time.  
• If the message persists, call customer service.  
• Continue with the steps 2 through 14 from the chapter 17.1.  
18. TIPS FOR BETTER COFFEE  
Height adjustable coffee-spout  
Adjust the height of the coffee-spout to the size of your cups.  
Grinding  
Please refer to chapter 7 "Adjusting the Grinder."  
Pre-warm cups  
Pre-warm cups in advance with hot water (chapter 9a).  
Sugar and cream  
Warmth is lost by stirring the contents of the cup. Adding milk or  
cream from the refrigerator lowers the temperature of the coffee.  
TROUBLESHOOTING:  
A. NO COFFEE COMES OUT OF THE COFFEE SPOUT  
Problem: Beans in bean container are not feeding properly into  
the grinder because they are stuck together.  
Solution: Stir beans before grinding and while grinding turn the  
grinding selector to the coarsest setting.  
When using very oily beans pour the beans onto a plate and let  
some of the sticky oils evaporate (this will not harm the aroma of  
the coffee).  
Problem You used ground coffee in the ground coffee funnel.  
The ground coffee was too fine.  
19. ERROR MESSAGES / TROUBLESHOOTING  
ERROR MESSAGES:  
The machine can display any of the following error messages:  
ERROR 1, ERROR 3, ERROR 5  
Call our customer service hot line 1-800-220-5701.  
Solution: Use ground coffee which is ground somewhat coarser.  
Problem No water is transported through the system.  
Solution: Remove water container and make sure that the con-  
29.  
necting valve is free of any particles (like a coffee bean etc).  
Problem The ground coffee funnel is clogged; the internal brew-  
ing chamber is clogged.  
Solution: Place a large cup underneath the coffee spout. Run  
one or more manual hot water rinse cycles as explained in chapter  
15.1. Never fill more than 2 scoops of coffee in the ground  
coffee funnel; the funnel is not a storage area for ground coffee.  
Also, use a ground coffee which is ground somewhat coarser.  
Solution:  
a. Remove frothXpress. Check that steam comes out of the  
steam nozzle. Place a cup underneath the steam nozzle and  
use the milk function (chapter 10e). CAUTION: hot steam is  
dispensed from the steam nozzle.  
If no steam is released stop the milk function and use a  
needle to clear blockage inside the steam nozzle.  
b. Clean all frothXpress parts and assemble properly (chapter 15.2).  
c. If any parts are missing call: 1-800-220-5701.  
B. THE DISPLAY READS "FILL WATER TANK" BUT THERE IS  
ENOUGH WATER IN THE WATER TANK.  
Problem The floatation device (Fig. 7.4) is stuck or missing.  
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;  
NO BEANS ARE GROUND  
Solution: Clean the water container and make sure the floatation Problem: A stone or object is blocking the burr grinder.  
device moves freely.  
Solution: Call customer service: 1-800-220-5701.  
Solution: Within the water tank is a small compartment (like a  
mouse trap). Inside is a small black floatation device. On top is a  
small clear see-through plastic cover. This small plastic cover is  
missing and the floatation device is outside of the small com-  
partment. Check if you can find both pieces inside the water  
tank and put it back together. If you cannot find the pieces call  
1-800-220-5701. We will send the pieces FREE OF CHARGE.  
E. THE REMOVABLE DRAWER CANNOT BE INSERTED (Fig. 22)  
Solution: Turn off the machine and wait approximately one  
minute. Insert the drawer with the tray but without the used  
coffee container. Turn machine on and wait until it stops making  
any noise. Now pull out the drawer and add the used coffee  
container. Insert the entire assembly into the machine.  
20. SUPPLIES  
C. INSUFFICIENT FROTHED MILK PRODUCTION  
Problem Milk is initially not cold enough or your milk is not  
suited for thick frothing.  
Solution: Make sure milk is cold. Use a different type of milk.  
Skim milk will produce the thickest and longest lasting froth. Full  
fat milk will produce less thick froth.  
Problem: The components of the frothXpress are not assembled  
properly, or the components are clogged with hardened milk, or  
one or more of the components are missing.  
The following supplies are necessary to keep your machine in  
good working order:  
Clearyl Water Filter Cartridge (one included).  
Model #64553; the machine will remind you automatically.  
Tip: If you brew 10 cups a day you need about one Clearyl  
cartridge per month. Always keep extra cartridges available.  
Special Cleaning Tablets (two included) Model #62205.  
Tip: If you brew 10 cups a day you need about one tablet  
30.  
Any machine not purchased from an Authorized Jura-Capresso Dealer.  
(Call our customer service department to check for authorized dealers).  
• Any machine purchased through EBAY.  
every 3 weeks. Always keep extra tablets available.  
Auto-Cappuccino Cleaner ( sample included). Model #63801  
Tip: If you use the auto cappuccino cleaner every other day  
you need a new bottle every 5 weeks.  
Decalcifying tablets (large square tablets) - Model #66281.  
Please note: You must use decalcifying tablets if you do not  
use the Clearyl cartridge.  
• Damage caused by accident, abuse, negligence, misuse,  
• improper operation or failure to follow instructions contained in this manual.  
• Any service or alteration performed by an unauthorized person, company or  
association.  
• Damage caused by neglecting and omitting maintenance, cleaning and decalcifying  
cycles.  
You can order these supplies:  
• with the enclosed mail order form or  
• by calling our customer service center at 1-800-220-5701.  
• Damage caused by use of instant coffee or any other ingredients not allowed in this  
product.  
Other limitations and exclusions:  
Any implied warranties including fitness for use and merchantability are limited in duration  
to the period of the express warranty set forth above and no person is authorized to  
assume for JURA-CAPRESSO any other liability in connection with the sale of the  
machine. JURA-CAPRESSO expressly disclaims liability for incidental and consequential  
damages caused by the machine. The terms "incidental damages" refer to the loss  
of the original purchasers time, loss of the use of the machine or other costs relating  
to the care and custody of the machine. The terms "consequential damages" refer to  
the cost of repairing or replacing other property which is damaged when this machine  
does not work properly. Any loss of income is excluded. The remedies provided under  
this warranty are exclusive and in lieu of all others. This warranty gives you specific  
legal rights, and you may also have other rights which vary from state to state.  
21. LIMITED TWO-YEAR WARRANTY  
Please note: This warranty will be void if the Warranty / Product Registration has not  
been received two weeks after the purchase date (you can fax or mail the registration  
or you can register through our website www.capresso.com)  
This limited warranty covers your new Jura-Capresso C9 One-Touch Series for  
two years or up to 6,000 coffee brewings, whichever comes first.  
This warranty is in effect for the period and usage described above from the date of  
the first purchase and is limited to the United States of America. This warranty covers  
all defects in materials or workmanship (parts and labor) including free UPS ground  
transportation for both ways within the continental United States. For Hawaii and  
Alaska freight is not covered by this warranty. In case the machine cannot be repaired,  
JURA-CAPRESSO will replace your machine with the same model with the same or  
less usage. In case we cannot replace your machine with the same model we will  
replace it with a model of the same or higher retail value with the same or less usage.  
Usage is defined by the number of coffees the machine has made when sent for repair.  
22. FREE REPAIR SERVICE / EXTRA REPAIR COVERAGE  
Within the warranty period all repairs are free of charge including both ways UPS  
ground transportation to and from our service facilities within the continental United  
States. For Hawaii and Alaska freight is not covered by this warranty. In case the  
machine cannot be repaired, JURA-CAPRESSO will replace your machine with the  
same model with the same or less usage. In case we cannot replace your machine  
with the same model we will replace it with a model of the same or higher retail  
value with the same or less usage. Usage is defined by the number of coffees the  
machine has made when sent for repair. Within four weeks after your product  
registration you can purchase an extra 12 months of repair coverage. For details  
see the literature enclosed with this product.  
TRANSPORT: When sending the machine, use the original packing, the inner and  
outer cartons or use approximately 2” of bubble wrap and insert machine in a carton  
which will hold 40lbs. Any damage in transit is NOT covered by this warranty.  
THIS WARRANTY DOES NOT COVER:  
• Any machine NOT distributed by JURA-CAPRESSO within the United States.  
31.  
Jura-Capresso Inc.  
81 Ruckman Road, Closter, NJ 07624  
201-767-3999 • Fax: 201-767-9684  
Customer Service: 1-800-220-5701  

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