Breville Coffeemaker BES250S User Manual

Breville is a registered trademark of Breville Pty. Ltd.  
ABN 98 000 092 928  
Café Venezia  
Breville Customer Service Centre  
Australian Customers  
Espresso / Cappuccino  
Machine  
Breville Customer Service Centre  
PO Box 22  
Botany NSW 2019  
AUSTRALIA  
Instructions  
BES250  
BES250S  
Customer Service: 1300 139 798  
Fax (02) 9384 9601  
Email Customer Service: [email protected]  
New Zealand Customers  
Breville Customer Service Centre  
Private Bag 94411  
Greenmount  
Auckland, New Zealand  
Customer Service: 0800 273 845  
Fax 0800 288 513  
Email Customer Service: [email protected]  
© Copyright. Breville Pty. Ltd. 2008  
Due to continual improvements in design or otherwise,  
the product you purchase may differ slightly from the one  
illustrated in this booklet.  
Model: BES250/BES250S Issue 1/08  
Breville recommends safety first  
Breville recommends safety first continued  
We at Breville are very safety conscious. We design and manufacture consumer products with the  
safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise a degree of  
care when using any electrical appliance and adhere to the following instructions.  
IMPORTANT SAFEGUARDS FOR YOUR BREVIllE CAFé VENEZIA  
ESPRESSO / CAPPUCCINO MAChINE  
IMPORTANT SAFEGUARDS FOR All ElECTRICAl APPlIANCES  
Carefully read all instructions before  
operating and save for future reference.  
Never remove the filter holder during the  
brewing operation as the machine is under  
pressure.  
Unwind the cord before use.  
It is recommended to inspect the appliance  
regularly. Do not use the appliance if power  
supply cord, plug or appliance becomes  
damaged in anyway. Return the entire  
To protect against electric shock, do not  
immerse cord, plug or appliance in water or  
any other liquid.  
Remove any packaging material and  
promotional labels or stickers before  
using the Breville Café Venezia Espresso /  
Cappuccino Machine for the first time.  
Do not leave the Breville Café Venezia  
Espresso / Cappuccino Machine unattended  
when in use.  
appliance to the nearest authorised Breville  
service centre for examination and/or repair.  
Do not let the cord hang over the edge of  
a bench or table, touch hot surfaces, or  
become knotted.  
Any maintenance other than cleaning should  
be performed at an authorised Breville  
Service Centre.  
Do not place the Breville Café Venezia  
Espresso / Cappuccino Machine near the  
edge of a bench or table during operation.  
Ensure the surface is level, clean and free of  
water and other substances.  
Do not touch hot surfaces. Allow the Breville  
Café Venezia Espresso / Cappuccino Machine  
to cool down before moving or cleaning any  
parts.  
This appliance is not intended for use by  
persons [including children] with reduced  
physical sensory or mental capabilities, or  
lack of experience and knowledge unless  
they are supervised or have been given  
instruction concerning use of the appliance  
by a person responsible for their safety.  
The installation of a residual current device  
(safety switch) is recommended to provide  
additional safety protection when using  
electrical appliances. It is advisable that a  
safety switch with a rated residual operating  
current not exceeding 30mA be installed in  
the electrical circuit supplying the appliance.  
See your electrician for professional advice.  
Do not place anything, other than cups for  
warming, on top of the Breville Café Venezia  
Espresso / Cappuccino Machine.  
Do not place the Breville Café Venezia  
Espresso / Cappuccino Machine on or near a  
hot gas or electric burner, or where it could  
touch a heated oven.  
Always switch off the Breville Café Venezia  
Espresso / Cappuccino Machine by pressing  
the POWER button ‘Off’, switch off at the  
power outlet and unplug if appliance is to be  
left unattended, if not in use, before cleaning,  
before attempting to move the appliance,  
disassembling, assembling and when storing  
the appliance.  
Children should be supervised to ensure they  
do not play with the appliance.  
Do not use the Breville Café Venezia  
Espresso / Cappuccino Machine on a sink  
drain board.  
This appliance is for household use only.  
Do not use this appliance for anything other  
than its intended use. Do not use in moving  
vehicles or boats. Do not use outdoors.  
Always ensure the Breville Café Venezia  
Espresso / Cappuccino Machine is properly  
assembled before connecting to power outlet  
and operating.  
Keep the Breville Café Venezia Espresso /  
Cappuccino Machine and accessories clean.  
The Breville Café Venezia Espresso /  
Cappuccino Machine is not intended to be  
operated by means of an external timer or  
separate remote control system.  
Follow the cleaning instructions provided in  
this book refer page 15.  
Use only cold tap water in the water tank.  
Do no use any other liquid.  
Never use the Breville Café Venezia Espresso  
/ Cappuccino Machine without water in the  
water tank.  
Ensure the filter holder is firmly inserted and  
secured into the brewing head before using  
the machine.  
4
5
Know your Breville Café Venezia Espresso /  
Cappuccino Machine  
Know your Breville Café Venezia Espresso /  
Cappuccino Machine  
Die-cast cup warming tray  
Stainless steel finish  
Thermocoil heating system  
Power button  
Heating light  
Selector control for espresso or steam function  
Auto purge system for optimal coffee extraction  
Advanced dual wall crema system for ideal crema  
1
Single axis swivel steam wand with stainless steel  
frothing attachment  
5
3
4
2
Milk frothing jug  
Filter holder  
Extra large cup height, ideal for coffee mugs  
1. Removable & transparent 2.75L water tank  
with level indicator. Filled from the back of the  
machine.  
Cleaning tool storage located at the front of the  
machine under the left of the group head  
Removable drip tray and stainless steel grid  
2. 1 and 2 cup dual wall stainless steel filters  
3. Filter eject system  
4. Italian designed and made 15 bar pump system  
5. Combined measuring spoon and coffee press  
6
7
Operating your Breville Café Venezia Espresso /  
Cappuccino Machine (continued)  
Operating your Breville Café Venezia Espresso /  
Cappuccino Machine  
Pre-warming Cups  
The Cup Warming Plate will start to warm as  
the machine heats.  
Tamping the Ground Coffee  
Distribute the ground coffee evenly in the filter  
and press down firmly with the tamping end of  
the measuring spoon and ensure that it is level.  
Before first use  
The water tank has an integrated lid /carry  
handle.  
Remove any packaging material or promotional  
stickers before using your Breville Café Venezia  
Espresso / Cappuccino Machine for the first  
time.  
Pre-warm the cups by placing on the Cup  
Warming Plate or placing hot water from the  
group head. This will help maintain the coffee’s  
optimal temperature when brewed into  
the cups.  
The water tank should be filled with fresh cold  
water before use.  
Check water level before use and replace the  
water daily.  
Wipe the outer housing with a soft damp cloth  
and dry thoroughly. Do not immerse the outer  
housing, power cord or plug in water or any  
other liquid.  
Preparing the Coffee  
Place the 1 or 2 cup filter basket into the  
group handle.  
The water tank is located at the back of the  
machine. Remove the water tank. Wash in  
warm, soapy water using a non-abrasive  
washing liquid. Rinse and dry thoroughly.  
Pre-heating the Machine  
Use the smaller filter for 1 cup  
larger filter for 2 cups  
and the  
For optimal crema, it is recommended to carry  
out a complete brewing operation with water  
but without any coffee grinds before making  
your first coffee to ensure that the machine has  
been pre-heated.  
Do not clean any of the parts or accessories in  
the dishwasher.  
Use 1 level measure of ground espresso coffee  
for the 1 cup filter basket and 2 level measures  
for the 2 cup filter basket. It is important to use  
the correct amount of coffee for each filter as  
the filter perforations have been constructed to  
utilise the pressure in the machine to extract  
optimal flavour with each brewing.  
Clean any excess ground coffee from the rim of  
the filter holder to ensure a proper fit into the  
group head.  
Ensure the ‘SELECTOR CONTROLis in the  
‘Standby’ position and plug the power cord into  
a 230/240V power outlet and switch on.  
Filling the Water Tank  
Open up the water tank lid and remove  
the water tank. Fill with cold water to the  
maximum mark and replace in the machine.  
Close the water tank lid.  
Press the ‘POWER’ button ‘On’. The ‘POWER’  
button surround will illuminate. The red  
‘HEATING’ light will turn off when the machine  
has reached the correct temperature.  
As soon as the red ‘heating’ light turns off, set  
the ‘SELECTOR CONTROLto the ‘ESPRESSO’  
position and run a small amount of water  
through the brewing head for a few seconds  
without the filter holder in place.  
Priming the Group head  
Before placing the filter holder into position, it  
is recommended to run a short flow of water  
through the group head.  
Pre-heat the filter holder by placing underneath  
the group head. Rinse with hot water from  
the group head using the ‘ESPRESSO’ pour  
function. Dry the filter and filter holder  
thoroughly before use.  
Place a container or empty cup under the  
group head, or allow water to flow straight  
into the drip tray.  
When brewing for a mug of coffee always use  
the 2 cup filter. If you require a larger coffee,  
add the hot water first and then brew the  
coffee.  
With the filter holder removed, prime the group  
head by turning the ‘SELECTOR CONTROLto  
the “ESPRESSO’ function for approximately 5  
seconds. A pumping noise will be heard during  
this operation, and water will run through the  
group head.  
8
9
Operating your Breville Café Venezia Espresso /  
Cappuccino Machine (continued)  
Operating your Breville Café Venezia Espresso /  
Cappuccino Machine (continued)  
For improved results allow the water to  
Inserting the Filter holder  
Brewing Coffee  
Ensure the ‘SELECTOR CONTROLis in the  
‘Standby’ position and plug the power cord into  
a 230/240V power outlet and switch on.  
Emptying the Filter holder  
be released and to start generating steam  
before immersing into milk.  
Place the filter holder underneath the group  
head so that the handle is aligned with the  
insert graphic. Insert the filter holder up  
into the group head and rotate the handle  
to the right until resistance is felt or until it  
can no longer be rotated. This will be at an  
approximate 90° angle to the machine.  
Remove the filter holder from the group head  
by rotating the filter holder to the left until it  
releases. To empty the used coffee grounds,  
turn the filter holder upside down in a bin and  
gently tap out the coffee puck (used coffee  
grounds should be thrown away with domestic  
waste and not down the sink which may block  
drains). Remove the filter by pressing on the  
‘EJECT’ button on the underside of the filter  
holder. Rinse the filter and filter holder with  
water and allow to dry.  
Hold the milk frothing jug at an angle so that  
steam wand and/or the frothing attachment  
sits just below the surface of the heating  
milk and the steam will move the milk  
around the inside of the milk frothing jug in a  
circular motion.  
Press the ‘POWER’ button ‘On’. The ‘POWER’  
button surround will illuminate. The red  
‘HEATING’ light will turn off when the machine  
has reached the correct temperature.  
As soon as the red ‘HEATING’ light turns off, the  
machine is heated up.  
Ensure the drip tray and filter holder are  
in place.  
The machine remains ready for brewing and  
maintains a constant heating temperature as  
long as the ‘POWER’ switch is left ‘On’.  
If the temperature should drop, the red hEaTIng  
light will illuminate and the machine will  
automatically heat up to the correct  
brewing temperature.  
Place one or two pre-heated cups beneath the  
filter holder outlet.  
Set the ‘SELECTOR CONTROLto the  
‘ESPRESSO’ position.  
After a few seconds, the extraction of  
espresso begins.  
When sufficient coffee has been extracted,  
set the ‘SELECTOR CONTROLto the ‘STANDBY’  
position. This will stop the flow of coffee.  
WARNING: ThE METAl PARTS OF ThE  
FIlTER hOlDER MAY STIll BE VERY hOT. COOl  
ThESE PARTS IN COlD WATER.  
When the desired volume of froth has been  
achieved, immerse the steam wand and /  
or frothing attachment deeper into the milk  
frothing jug to heat the milk.  
If you do not need to use the steam function,  
press the ‘POWER’ button ‘Off’, unplug the  
power cord and allow the machine to cool.  
how To Texture Milk For A  
Cappuccino Or latté  
The Breville Café Venezia Espresso /  
Recommended measurements are 30ml for  
1 cup and 60ml for 2 cups.  
Cappuccino Machine comes complete with a  
stainless steel frothing attachment for easier  
texturing of milk. When using the frothing  
attachment on the steam wand a large amount  
of textured milk is easily created.  
Lock  
The first step in making a cappuccino/latté is to  
make a short espresso (see “Brewing Coffee”).  
Then:  
Pour the desired amount of cold fresh milk  
(approx. 13 full) into the stainless steel milk  
frothing jug.  
Hold the milk frothing jug at an angle with  
one hand and place your other hand on the  
outer base of the milk frothing jug.  
Turn the ‘SELECTOR CONTROL’ to the  
‘STEAM’ position. The red light will start to  
flash indicating that the Thermocoil Heating  
System is heating and preparing to create  
steam.  
10  
11  
Operating your Breville Café Venezia Espresso /  
Cappuccino Machine (continued)  
Coffee Making Tips  
When the base of the milk frothing jug  
If the grind is too coarse the water will flow  
through the coffee too quickly. This will result  
in an under-extracted coffee lacking in flavour  
and without the thick créma on the top layer  
of coffee.  
Tips On Making The Perfect  
Espresso  
Don’t just rely on your coffee machine to do  
all the work. Making a good cup of coffee is:  
an art.  
always ensure that the frothing attachment has  
becomes too hot to touch, set the ‘SELECTOR  
CONTROLto the ‘STANDBY’ position,  
stopping the steaming function before  
removing the milk frothing jug. A pumping  
noise will sound for a short time; do not be  
alarmed as there will be a five second  
delay prior to the machine carrying out the  
Auto-purge function.  
been firmly pushed onto the steam wand.  
For best results use fresh cold milk.  
always clean the steam wand and froth  
enhancer immediately after every use (refer to  
care and cleaning).  
The Right Measurement  
Warming Your Cup Or Glass  
A single espresso is made with ¼ ounce or 7g  
of coffee. A level measure of the tamp / spoon  
is the correct amount of coffee for a single  
espresso and 2 level measures for a double  
espresso. It is important to use the correct filter  
for the amount of coffee.  
A warm cup will help maintain the coffee’s  
optimal temperature. Preheat your cup by  
storing on the cup warming tray or rinsing with  
hot water from the group head.  
The optimum milk temperature is 60-65ºC.  
A thermometer could be used to achieve the  
correct temperature. Milk will begin to boil  
at around 72ºC. If the milk boils, or becomes  
too hot, the natural sweetness and texture of  
the milk will be affected.  
For brewing more coffee immediately after  
using the steam function, this machine features  
an auto-purge function. This ensures that  
ground coffee will not be burnt by the initial  
water flow from the Thermocoil being too hot.  
Instead this water is automatically released  
internally into the drip tray ensuring that the  
internal thermostat is at optimal temperature  
for extracting coffee. Your coffee will always be  
extracted at this optimal temperature ensuring  
only the best flavoured coffee is achieved.  
Warming The Filter holder  
Tamping Correctly  
To avoid milk build up ensure steam wand is  
cleaned immediately after use.  
A cold filter holder can drop the extraction  
temperature enough to significantly affect  
the quality of your coffee. Always ensure the  
filter holder is preheated by running hot water  
through it before tamping it with coffee.  
Level the desired amount of coffee by gently  
tapping the side of the filter holder before  
pressing down firmly with the tamping end of  
the measuring spoon.  
To eliminate larger bubbles, tap the milk  
frothing jug lightly on bench top to combine  
froth and steamed milk before pouring.  
When packing for a double espresso it is  
important only to tamp after the second  
measure. Tamping between measures will  
create a layer in the coffee that can impede full  
extraction.  
always wipe the filter and filter holder dry  
before tamping with ground coffee as moisture  
can encourage ‘drilling’ - this is when water  
bypasses the ground coffee during extraction.  
If less texture is required, remove the frothing  
attachment from the steam wand and steam  
the milk using the steam wand. To remove  
the frothing attachment, ensure it is cool then  
simply pull down and remove.  
WARNING: MIlK ShOUlD NOT BE AllOWED  
TO RUN OVER ThE TOP OF ThE FROTh  
ENhANCER, OThERWISE IT WIll NOT FUNCTION  
PROPERlY. TO AVOID SPlATTERING OF hOT  
MIlK, DO NOT lIFT ThE STEAM NOZZlE ABOVE  
ThE SURFACE OF ThE MIlK WhIlE FROThING.  
ENSURE ThE SElECTOR CONTROl IS IN ThE  
‘OFF’ POSITION BEFORE REMOVING ThE  
FROThING JUG.  
Purge The Group head  
Before inserting the filter holder, run some  
water through the group head. It will ensure  
that your machine has a last minute ‘clean  
through’ and stabilises the temperature prior to  
extracting.  
The Grind  
If using a pre-ground coffee, ensure an  
espresso grind suitable for espresso/  
cappuccino machines is purchased.  
To refit the frothing attachment, ensure it  
is securely attached to the steam wand by  
inserting it onto the steam wand and pushing  
firmly upwards onto the rubber surround.  
Pour the steamed milk into each cup of  
freshly brewed espresso coffee and spoon in  
the frothing milk, in the following ratios:  
If grinding coffee beans, the grind should be  
fine but not too fine or powdery. The grind  
will affect the rate at which the water flows  
through the coffee in the filter and therefore  
the taste of the coffee.  
Make sure to wipe off any excess coffee from  
the rim of the filter to ensure a proper seal is  
achieved under the group head.  
1
3  
3  
3  
3  
espresso  
Cappuccino  
1
1
1
steamed milk  
frothed milk  
If the grind is too fine (looks like powder and  
feels like flour when rubbed between fingers),  
the water will not flow through the coffee even  
when under pressure. The resulting coffee will  
be over extracted, too dark and bitter, with a  
mottled and uneven créma on top.  
espresso topped with  
latté  
steamed milk and about 10mm  
of frothed milk  
(traditionally served in a glass)  
12  
13  
Coffee Making Tips (continued)  
Care and Cleaning  
Before cleaning, ensure the ‘SELECTOR  
CONTROLis in the ‘STANDBY’ position and  
press the ‘POWER’ button ‘Off’. Switch off at  
the power outlet, then unplug the power cord  
and allow the unit to cool.  
Brewing Your Espresso  
The most common mistake in brewing is to  
over extract from your ground coffee.  
This results in a bitter beverage with visibly  
bleached crèma. Crèma is the caramel  
coloured layer that floats on top of the coffee  
following extraction.  
Cleaning The Steam Wand And Froth  
Enhancer  
The steam wand and froth enhancer should  
always be cleaned after frothing milk.  
Correct Extraction  
A single espresso is approx 30ml  
Remove the froth enhancer and rinse under  
warm tap water.  
A double espresso is approx 60ml  
Cleaning The Filters, Filter holder  
And Brewing head  
The taste of your coffee will, of course, depend  
on personal preference and on many other  
factors such as:  
The stainless steel filters and filter holder  
should be rinsed under water directly after  
use to remove all coffee particles. Should the  
fine holes in the filters become blocked; the  
fine pin on the CLEANING TOOL can be used  
to clear the holes.  
• Freshness of the coffee bean  
• Fineness or coarseness of the grind  
• Tamping pressure (pressing down)  
• Quantity of the coffee grind in the  
filter basket  
We recommend experimenting by varying  
these factors to achieve the coffee taste of  
your preference.  
Wipe the steam wand with a damp cloth,  
and then with the steam wand directed back  
into the drip tray, briefly set the ‘SELECTOR  
CONTROLto the ‘STEAM’ position. This will  
clear any remaining milk from inside the  
steam wand.  
If the steam wand becomes blocked, wait  
for the machine to cool before using the  
‘CLEANING TOOLto unblock the opening.  
If the steam wand continues to be blocked,  
the tip of the steam wand can be removed  
by using the spanner in the middle of the  
CLEANING TOOL.  
The group head interior should be wiped  
with a damp cloth to remove any ground  
coffee particles.  
Soak the tip in hot water before using the pin  
on the cleaning tool to unblock. Replace the  
tip back onto the steam wand and secure  
with the CLEANING TOOL.  
Periodically run water through the machine  
with the filter holder in place, but without  
any ground coffee, to rinse out any residual  
coffee particles.  
14  
15  
Trouble Shooting Guide  
Care and Cleaning (continued)  
Cleaning The housing / Cup  
Diluted solution  
(for softer water)  
1 part white vinegar  
2 parts cold tap water  
1 part white vinegar  
1 part cold tap water  
PROBlEM  
Coffee does not run through  
POSSIBlE CAUSES  
Machine is not turned on or plugged in  
Warming Tray  
The outer housing can be wiped with a soft,  
damp cloth (do not use abrasive agents or  
cloths which can scratch the surfaces).  
Concentrated  
solution  
Water tank is empty  
Selector control not in ‘Espresso’ position  
Coffee grind is too fine  
(for harder water)  
WARNING: DO NOT IMMERSE CORD, PlUG  
OR APPlIANCE IN WATER OR ANY OThER  
lIQUID.  
Ensure the ‘SELECTOR CONTROLis in the  
‘STANDBY’ position, the ‘POWER’ button  
is in the ‘Off’ position and the machine  
is switched off at the power outlet and  
unplugged.  
Too much coffee in the filter  
The filter is blocked (see Care and Cleaning)  
Excessive tamping  
Cleaning The Drip Tray  
The drip tray should be removed, emptied  
and cleaned at regular intervals, particularly  
when the drip tray full indicator is showing  
‘Empty Me!’  
Coffee runs out too quickly  
Coffee runs too slowly  
Coffee grind is too coarse  
Remove the filter holder and frothing  
attachment. Pour the mixture of white  
vinegar and water into the water tank.  
Incorrect quantity of coffee in the filter basket  
Not firmly tamped  
Plug the machine into the power outlet and  
switch on.  
Remove the stainless steel grid and pull  
the ‘Empty Me!’ full indicator upwards to  
dislodge from the drip tray. Wash with warm  
soapy water, using a non-abrasive washing  
liquid, rinse and dry thoroughly.  
The water tank is empty or low  
Coffee grind is too fine  
Press the ‘POWER’ button to the ‘On’ position  
and turn the ‘SELECTOR CONTROLto the  
‘STANDBY’ position.  
Machine is blocked by scale build up (see Care and  
Cleaning)  
To re-insert the ‘Empty Me!’ full indicator back  
into the drip tray, simply push back into aligning  
slots.  
Place a large container under the group  
head, and steam wand.  
Too much coffee in the filter basket.  
Excessive tamping  
When the brewing temperature has been  
reached the red ‘HEATING’ light will switch  
off. Turn the ‘SELECTOR CONTROL’ to the  
‘ESPRESSO’ position to commence pour.  
Coffee runs out around the edge Filter holder is not inserted in the brew head properly  
of the filter holder  
There are coffee grounds affecting the sealing around the  
filter rim  
WARNING: ThE WATER TANK ShOUlD  
NEVER BE REMOVED OR COMPlETElY EMPTIED  
DURING DECAlCIFYING.  
Once half the mixture of white vinegar and  
water has run through the group head turn  
the ‘SELECTOR CONTROLto the ‘STANDBY’  
position.  
Coffee is too weak or watery  
Coffee grind is not fine enough (use coffee ground for  
espresso machines)  
Decalcifying The Machine  
Not enough coffee in the filter  
Incorrect quantity of coffee in the filter basket  
Not firmly tamped  
After regular use, hard water can cause  
mineral build up in and on many of the  
inner functioning components, reducing the  
brewing flow, power of the machine, and  
affecting the quality of coffee.  
Set the ‘SELECTOR CONTROLto the ‘STEAM’  
position and allow the remaining solution  
to run through the steam wand. When the  
solution has run through, set the ‘SELECTOR  
CONTROLback to ‘STANDBY’ position.  
Coffee is too cold  
Machine not preheated  
Cups not preheated  
We advise decalcifying the machine on a  
regular basis (every 2-3 months) using a  
mixture of white vinegar and water.  
After decalcifying, remove the water tank  
and rinse thoroughly then re-fill with fresh  
cold water. To rinse the machine, repeat  
previous steps.  
Milk not heated enough (if making a cappuccino or latte)  
refer to Milk guide  
Follow the instructions provided or use the  
following as a guide:  
Do not use any other decalcifying agents,  
other than vinegar.  
Do not clean any of the parts or accessories in  
the dishwasher.  
16  
17  
Trouble Shooting Guide (continued)  
Coffees To Try  
CAPPUCCINO  
PROBlEM  
POSSIBlE CAUSES  
A cappuccino has one-third espresso, one-third  
milk and one-third foam. It is traditionally drunk  
before noon. For added finesse, dust with  
chocolate.  
No crema  
Coffee grind is too coarse  
Not enough coffee in the filter  
Incorrect quantity of coffee  
Not firmly tamped  
Coffee is not fresh  
ESPRESSO  
Intense and aromatic, an espresso or short  
black as it’s also known. It is served in a small  
cup or glass to a level of approximately 30mL.  
No steam is generated  
Milk is not frothing  
Machine is not turned on  
Water tank is empty  
Selector control not in ‘Steam’ position  
Steam wand is blocked (see Care and Cleaning)  
Not enough steam  
CAFé lATTé  
Served in a glass, a café latté consists of one-  
third espresso, topped with steamed milk and  
about 10mm of foam.  
Milk is not fresh and cold  
Incorrect technique (refer to How to texture Milk)  
MACChIATO  
Traditionally served short, the macchiato is also  
poured as a long black with a dash of milk or a  
dollop of foam.  
lONG BlACK  
Add hot water first, then a shot of espresso  
(single or double) is added so that crema  
is maintained.  
RISTRETTO  
Meaning restricted, a ristretto is an extremely  
short espresso of approximately 15mL,  
distinguished by its intense flavour  
and aftertaste.  
18  
19  

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