IBM 10K3799 User Manual

ꢀꢁꢂ  
8X Slimline  
DVD-ROM Drive  
User’s Guide  
OPTIONS  
by IBM  
Contents  
© Copyright IBM Corp. 2001  
iii  
Safety: Read first  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety  
Information.  
Avant dinstaller ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette  
produktet.  
© Copyright IBM Corp. 2001  
v
 
Antes de instalar este produto, leia as Informações sobre Segurança.  
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.  
Antes de instalar este producto lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
vi 8X Slimline DVD-ROM Drive: Users Guide  
About this book  
This manual contains instructions for installing and using the IBM® 8X Slimline  
DVD-ROM drive. The manual is divided into the following parts:  
Part 1: Installation and User’s Guide  
This guide contains the product description and installation instructions in the  
following languages:  
v English  
v French  
v Spanish  
v Italian  
v Brazilian Portuguese  
v Traditional Chinese  
v Japanese  
Part 2: Appendixes  
This section contains device-driver, problem-solving, help and service,  
warranty, and notice information.  
Note: The illustrations in this manual might be slightly different from your  
hardware.  
Registering your option  
Thank you for purchasing OPTIONS by IBM. Please take a few moments to  
register your product and provide us with information that will help IBM to  
better serve you in the future. Your feedback is valuable to us in developing  
products and services that are important to you, as well as in developing better  
ways to communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless  
you indicate on the Web site questionnaire that you do not want to receive  
further information.  
© Copyright IBM Corp. 2001  
vii  
 
viii 8X Slimline DVD-ROM Drive: Users Guide  
Installation and Users Guide  
This section contains the product description, hardware and software  
installation instructions, and operating information for the IBM® 8X Slimline  
DVD-ROM drive.  
Product description  
This option package is intended for multimedia applications. The drive comes  
with a CD containing MPEG-2 decoding software for Microsoft® Windows® 95,  
Windows 98, Microsoft Windows NT® 4.0 Workstation, Microsoft Windows  
2000 Professional, and Microsoft Windows Millennium Edition (Me).  
In addition to this guide, your option package includes the following:  
v IBM 8X Slimline DVD-ROM drive  
v One combo cable  
v One MPEG-2 software CD  
v One Safety Information manual  
v Laser safety guide  
Contact your place of purchase if an item is missing or damaged. Be sure to  
retain your proof of purchase; it might be required to receive warranty service.  
support information.  
Your drive can read many DVD and CD formats, including DVD video,  
DVD-RAM, video CD, and audio CD formats. However, you must install the  
included MPEG-2 software to play video files. The drive also reads  
multiple-session, extended architecture (XA) discs, such as the Kodak Photo  
CD. This drive delivers data at up to 24 times the standard CD-ROM drive  
speed (24X), and is designed for installation in a personal computer that has a  
slimline bay and uses integrated drive electronics (IDE) or enhanced IDE  
(EIDE) architecture.  
Installation requirements  
Be sure that your computer meets the following system requirements before  
installing the drive:  
v Minimum microprocessor: Intel® Pentium® 133MHz (for MPEG-2 decoding)  
v Minimum RAM: 32 MB  
v Windows 95 OSR2, Windows 98, Windows 2000, Windows NT 4.0, or  
Windows Me  
v An available slimline drive bay  
© Copyright IBM Corp. 2001  
1-1  
 
v An available IDE connection  
v 40 MB available hard disk space  
v Audio adapter supporting 44.1 or 48 kHz sampling rate  
v Optional stereo speakers  
v AGP 2X video with overlay support (for MPEG-2 decoding)  
Before you begin  
Before you install the DVD-ROM drive, read the information in this section on  
handling precautions and on using the drive controls and connectors.  
Handling precautions  
Use the following handling precautions to protect your drive.  
v Keep the DVD-ROM drive in the antistatic bag until you are ready to install  
the drive. Limit your movement when installing; movement can cause static  
electricity buildup.  
v Handle the drive with care. Dropping or jarring the drive can damage the  
components inside the drive housing.  
v Do not force insertion of the combo or power cables. Doing so might  
damage the connector or the drive.  
1-2 8X Slimline DVD-ROM Drive: Users Guide  
 
Drive controls and connectors  
The following diagrams show the location and functions of the drive controls  
and connectors.  
Front view of the drive  
ꢀ1ꢁBusy indicator: This light comes on when the drive reads from, writes to,  
or plays a CD.  
ꢀ2ꢁEject/load button: When pushed, this button opens or closes the CD tray.  
ꢀ3ꢁManual-eject hole: This hole provides access to the eject mechanism to  
remove a CD from the drive, when normal procedures do not work.  
Rear view of the drive  
ꢀ1ꢁPower/Data connector: This connector provides power to the drive and  
data signals to the computer  
ꢀ2ꢁMounting holes: These holes are used to mount the drive into the system.  
Installing the drive  
Follow these steps to install the DVD-ROM drive:  
Step 1. Opening the computer  
1. Turn off the computer and all attached devices.  
2. Unplug all power cords from the computer and all attached devices.  
3. Remove the cover from the computer. Refer to your computer  
documentation for instructions on removing the computer cover.  
Installation and Users Guide 1-3  
 
Step 2. Unpacking the drive  
1. Before opening the antistatic bag that the drive is packed in, touch the bag  
to an unpainted metal surface for at least two seconds. This drains the  
static electricity from the package and your body.  
2. Remove the drive from the bag.  
If you must put the drive down, place the antistatic bag on a flat, padded  
surface, such as a magazine, and place the drive on the antistatic bag.  
Setting up your computer for DVD video playback  
This section provides instructions on enabling DMA settings so you can play  
DVD movies with your DVD-ROM drive. Instructions for enabling DMA are  
Enabling the DMA settings  
To enable the DMA settings, you must first check the operating system for  
your computer.  
1. Click Start, click Settings, and then click Control Panel.  
2. Double-click System.  
Read the version number under System.  
v If your version number is 4.00.950B, or 4.00.95C, follow the instructions  
v If your version number is 5.00.2195, follow the instructions under  
v If your version number is 4.00.1381, follow the instructions under  
Installing the MPEG-2 decoding software  
To install the DVD Express, do the following:  
1. Close any programs that are running.  
2. Insert the DVD Express CD into your DVD-ROM drive.  
3. The installation should begin. If it does, go to Step 8. Otherwise, continue  
with Step 4.  
4. Click Start.  
5. Click Run.  
6. Type X:\DVDPLAYR\SETUP.EXE, where X is the drive letter for your  
DVD-ROM drive.  
7. Click OK.  
8. Follow the on-screen instructions to complete the installation.  
1-4 8X Slimline DVD-ROM Drive: Users Guide  
 
Viewing a DVD movie  
After you install the DVD-ROM drive, configure DMA, and install DVD  
Express, you can view a DVD movie.  
DVD Express will start automatically when you insert a DVD. If you want to  
start DVD Express manually, follow these instructions:  
1. Click Start, then click Programs, and then click Mediamatics DVD Express.  
2. Click Mediamatics DVD Player.  
The DVD movie player window appears. For more information on how to  
use the DVD movie player, refer to the DVD Express online help by  
pressing F1.  
DVD region codes  
Regional coding helps protect the contents of a DVD. The world is divided into  
six regions. Specific content can be viewed only in the region where it is  
appropriate. For example, the content for Region 1 (U.S. and Canada) can be  
viewed only in the U.S. and Canada. You can verify the region code of the  
DVD by looking at the region code symbol on the back of the content  
packaging.  
Region code  
Region  
1
2
3
4
5
6
U.S., Canada  
Europe, Middle East, South Africa, Japan  
Southeast Asia, Taiwan, Korea  
Latin America, Australia, New Zealand  
Former Soviet Union, the rest of Africa, India  
Peoples Republic of China  
DVD Express will prompt you for the initial region code. If you insert a DVD  
with a different region code than the initial region code, DVD Express will  
prompt you to change the region code setting. You can change the region code  
from your initial setting up to four times after setting the initial region code.  
After the region code has been changed from its initial setting four times, it is  
fixed and can no longer be changed. To change the region code, an encrypted  
DVD of the new region must be in the DVD-ROM drive.  
To display the region code status, follow these instructions:  
1. In the DVD Express windows, click DVD Options.  
2. Click DVD Region.  
Installation and Users Guide 1-5  
 
Using the DVD-RAM Read function  
This section contains information on using the DVD-ROM with DVD-RAM  
discs.  
Using single- and double-sided DVD-RAM media  
DVD-RAM media is available in single-sided and double-sided versions.  
Versions with 2.6 GB and 4.7 GB are available in Type I or Type II cartridges.  
The 5.2 GB and 9.4 GB versions are double-sided and only available only in  
Type II cartridges. To access the data on both sides of the media, you must  
remove the cartridge from the drive, turn it over, and re-insert it into the drive.  
For convenience, double-sided media are labeled side A and side B.  
Removing the disc from the cartridge  
DVD-RAM Type II discs may be removed from the cartridge for use in  
DVD-ROM drives, with DVD-RAM Read capabilities. DVD-RAM Type I discs  
cannot be removed from the cartridge and cannot be read by this drive.  
Removing the disc from the Type II cartridge  
Using the tip of a ball point pen, push and break the lock pin tabꢀ1ꢁ. To  
remove the disc, use a ball point pen to push down on the cartridge lid  
lockꢀ2ꢁand pull the cartridge lid out to eject the disc. With the cartridge  
lidꢀ3ꢁopen, the disc will eject. Do not touch the recording side of the disc  
when handling the bare media.  
1-6 8X Slimline DVD-ROM Drive: Users Guide  
 
Returning the disc to the Type II cartridge  
To return the disc to the Type II cartridge, align the label side of the  
discꢀ1ꢁwith the DVD-RAM cartridge label side. Insert the disc and close the  
cartridge lidꢀ2ꢁ. A clicking sound will ensure the lid door is closed.  
Precautions for handling  
Be careful when handling the removed disc. Debris, dust particles, fingerprints,  
smears, or scratches may effect and damage recording and playback of the  
disc. To clean dust or other debris use a CD Cleaning Kit. Use a soft, dry cloth  
to clean the disc. Do not use solvents to clean the disc surface. When labeling a  
disc, write only on the printed label side using a soft felt-tip marker. Keep out  
of direct sunlight, high temperatures, and humidity. Do not attach labels to  
either side of the disc.  
Care and maintenance  
This section includes information on taking care of your DVD-ROM drive and  
the CDs and DVDs that you use with the drive.  
Caring for a CD or DVD  
Digital discs are high-density media that must be handled with care and kept  
clean to ensure that they remain readable. The following precautions help to  
prolong the life of your discs.  
Attention: Wiping a disc using a circular motion can damage the disc and  
cause data loss.  
v Handle the disc by the edges or the center hole. Do not touch the surface of  
the disc.  
v To remove dust or fingerprints, wipe the disc from the center to the edge  
with a soft, lint-free cloth.  
v Do not write on the surface.  
v Do not place the disc in direct sunlight.  
v Do not use commercial cleaners to clean the disc.  
Installation and Users Guide 1-7  
 
v Do not bend the disc.  
Caring for the DVD-ROM drive  
To protect your DVD-ROM drive during operation, observe the following  
precautions:  
v Do not move the drive when it is in use. Doing so might cause data error or  
damage the drive.  
v Avoid exposing the drive to the following conditions:  
High humidity  
High temperature  
Excessive dust  
Mechanical vibration  
Sudden shock or dropping  
Placement on an inclined surface  
Direct sunlight  
Sudden temperature changes  
v Do not insert foreign objects into the drive.  
v Do not stack objects on the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Remove any discs from the disc drawer and make sure that the drawer is  
closed before moving the drive unit.  
v Keep the original packing materials. If you need to ship the drive unit to a  
different location, use the original packing materials to ensure that the drive  
is transported safely.  
Manually ejecting a disc  
If a drive becomes defective and will not allow the disc to eject, turn off the  
computer and straighten a large paper clip to form a tool. The straightened  
end must extend at least 45 mm (1.8 in.). Insert the extended end into the  
emergency eject hole on the front of the drive (see Front view of the driveon  
page 1-3). Push the paper clip until the tray opens. Gently pull out the tray  
until you can remove the disc.  
1-8 8X Slimline DVD-ROM Drive: Users Guide  
 
Installing the drive in slimline IBM systems  
You can extend the capabilities of your computer by adding memory, drives, or  
adapters. When adding an option, use these instructions along with the  
instructions that come with the computer.  
Power and signal cables for internal drives  
Your computer uses cables to connect integrated drive electronics (IDE) drives  
to the power supply and to the system board. The following cables are  
provided:  
v Four-wire power cables connect most drives to the power supply. At the end  
of these cables are plastic connectors that attach to different drives; these  
connectors vary in size. Also, certain power cables attach to the system  
board.  
v Flat signal cables, also called ribbon cables, connect IDE and diskette drives to  
the system board. There are two sizes of ribbon signal cables that come with  
your computer:  
The wider signal cable has two or three connectors.  
- If the cable has three connectors, one of these connectors is attached to  
the drive, one is a spare, and the third attaches to the primary or  
secondary IDE connector on the system board.  
- If the cable has two connectors, one of these connectors is attached to  
the hard disk drive, and the other attaches to the primary or secondary  
IDE connector on the system board.  
Notes:  
1. If you want to add another device, and your computer does not  
come with a CD-ROM preinstalled, you will need a second signal  
cable with three connectors. You will meed an 80-conductor ATA 66  
signal cable if you are replacing the existing signal cable or adding  
a second hard disk. ATA 66 signal cables are color-coded. The blue  
connector attaches to the system board; the black connector attaches  
to the master device, and the gray middle connector attaches to the  
slave device.  
If your computer comes with a CD-ROM drive, it will have an ATA  
66 signal cable. However, if you are installing a hard disk drive,  
you must change the switch setting on the CD-ROM drive to  
secondary and change the connector used for the CD-ROM drive to  
the gray middle connector.  
2. If you are installing a slimline CD-ROM drive in the small form  
factor desktop model, the IDE cable requires a special connector to  
© Copyright IBM Corp. 2001  
2-1  
 
attach to the slimline CD-ROM drive. This connector can be  
attached only to an optional slimline CD-ROM drive.  
v The narrower signal cable has two connectors for attaching the  
diskette drive to the diskette-drive connector on the system  
board.  
Loading components-small form factor desktop model  
The following illustration will help you locate the various components in your  
computer.  
Note: Your system may vary from the illustrations in this section, reference  
your system users guide for additional instructions.  
ꢀ1ꢁ Fan  
ꢀ2ꢁ Microprocessor  
ꢀ3ꢁ DIMM  
ꢀ4ꢁ Diskette drive  
ꢀ5ꢁ Slimline CD-ROM drive (some models)  
ꢀ6ꢁ System board  
ꢀ7ꢁ Riser card housing  
2-2 8X Slimline DVD-ROM Drive: Users Guide  
 
Installing an optical drive-small form factor desktop model  
Read the following information first before attempting to install your new  
optical drive in the system.  
1. Remove the cover and all cables. Refer to your system users guide for  
details on how to remove cover and cables.  
2. Remove the riser card housing and place the housing as shown in the  
illustration below.  
3. Remove the optical drive from its package.  
4. Remove the existing optical drive (some models) from the slimline bay. If  
your system does not have an optical drive, you must remove the blank  
panel or EMC shield from the front of the slimline bay.  
5. Install the optical drive into the slimline bay.  
6. Plug the Combo cable into the back of the optical drive. Plug in all three  
connectors to the system board. Refer to your system users guide for more  
details.  
Installing the drive in slimline IBM systems 2-3  
 
7. Replace the riser card housing.  
8. Replace the cover and connect the cables. Refer to your system users guide  
for details on replacing cover and connector cables.  
2-4 8X Slimline DVD-ROM Drive: Users Guide  
Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Drive write/read speeds  
v Drive performance  
v Format capabilities  
Physical specifications  
The physical specifications1 of the 8x4x24 Slimline CD-RW drive are listed in  
the following table.  
Physical specifications:  
Height  
Width  
Length  
Weight  
12.7 mm (0.5 in.)  
128 mm (5.0 in.)  
129 mm (5.1 in.)  
245 g (.54 lb.)  
Power requirements  
The following table lists the power specifications by voltage level for the  
8x4x24 Slimline CD-RW drive. The power specifications are measured at the  
drive power connector and are nominal values.  
Power specifications:  
At Voltage  
5 V dc  
Operational current rating is 1.0 A  
1. Product-description data represents IBMs design objectives and is provided for comparative  
purposes; actual results might vary, based on a variety of factors. This product data does not  
constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 2001  
A-1  
 
The following table lists the environmental specifications for the Slimline drive.  
You can mount the drive vertically or horizontally.  
Environmental Requirements:  
Specification  
Operational  
Nonoperational  
Temperature  
(noncondensing)  
+5° C to +52° C (+41° F  
to +125.6° F)  
-30° C to +60° C (-22° F to  
+140° F)  
Relative humidity  
(noncondensing)  
15% to 85%  
10% to 90%  
Media speeds  
Drive Write/Read Speeds:  
Function  
Supported speed  
Read (CD-ROM/CD-R disc)  
Read (CD-RW disc)  
Read (DVD-ROM)  
Read (DVD-RAM)  
10X to 24X MAX  
5.3X to 12X MAX  
3.3X to 8X MAX  
2X ZCLV (2.6 GB), 1X ZCLV (4.7 GB)  
Media Compatibility  
Function  
CD-R media compatibility CD-RW media  
compatibility  
Reads  
ALL  
ALL  
Drive-performance specifications  
The following table lists the performance specifications of the Slimline drive.  
Note: 1 MB is approximately 1 000 000 bytes of data per second.  
Drive performance:  
Feature  
Specification  
Burst data transfer rate  
16.7 MB per second (ATA PIO Mode 4)  
16.7 MB per second (ATA multi-word  
DMA Mode 2) 33.3 MB per second  
(ATA Ultra-DMA mode 2)  
Average access time (including latency)  
DVD-ROM  
85 ms (CD-ROM)  
Single layer 95 ms  
Dual layer 130 ms  
A-2 8X Slimline DVD-ROM Drive: Users Guide  
DVD-RAM  
Type II Media 170 ms  
512 KB  
Cache memory (Read/Write)  
Disc diameter  
12 cm (4.7 in.) (8cm [3 in.] read-only)  
5670 rpm  
Rotational speed  
Mean time between failures (MTBF)  
80,000 POH (duty 25%)  
Appendix A. Product specifications A-3  
A-4 8X Slimline DVD-ROM Drive: Users Guide  
Appendix B. Problem solving  
Computer problems can be caused by hardware, software, or user error. Using  
the information in this section, you might be able to solve problems yourself or  
gather helpful information that you can pass on to a service technician. You  
might also need to refer to your computer, operating system, or sound adapter  
documentation.  
Review the following list for any problem description that might fit your  
situation.  
v Your computer or DVD-ROM drive does not operate correctly, or the busy  
indicator light does not come on.  
Take the following actions:  
1. Check that the disc is loaded with the label side up.  
2. Check that all devices and cables are properly connected to the computer  
and to the electrical outlet.  
3. Turn off the computer, unplug the cables for your computer and all  
attached devices, and remove the computer cover.  
4. Check that all power and Combo cables are securely attached. Disconnect  
the Combo cable and check for bent or misaligned pins. If you do not  
find any problems, reconnect the interface cable. Replace the computer  
cover, and reattach all cables and power cords. Turn on the computer,  
restart the operating system, and attempt to open the loading tray by  
pressing the Open/Close button. If the tray fails to open and the busy  
indicator does not light, turn off the computer and try using another  
4-pin dc power cable.  
5. Check that the color-coded edge on the Combo cable aligns with pin 1  
on the IDE port and is closest to the power cable on the DVD-ROM  
drive.  
6. Check the DVD-ROM drive and any other device on the Combo cable for  
the proper settings..  
7. If the middle connector on the Combo cable is attached to the IDE port  
on the system board, remove the connector and reattach the cable. If  
there is only one device on the IDE port, attach the connector at one end  
of the cable to the IDE port and the connector at the other end to the  
device, leaving the middle connector (if there is one) open.  
If there are two devices on the IDE port, attach the connector at one end  
of the cable to the IDE port. If there is a hard disk drive, attach it to the  
connector at the other end of the cable, and attach the DVD-ROM drive  
to the middle connector.  
v You cannot access the DVD-ROM drive, or the DVD-ROM (CD-ROM)  
icon is not displayed.  
© Copyright IBM Corp. 2001  
B-1  
 
When the DVD-ROM drive is properly installed, a DVD-ROM or CD-ROM  
icon is displayed in the My Computer window. Double-click My Computer.  
If a CD-ROM icon is not present in the window that opens, verify that the  
drive has been properly installed. Verify that the configuration jumper is set  
properly. Restart your computer. If a drive icon is still not found, continue  
with the following steps.  
1. Click Start, then click Settings, and then click Control Panel.  
2. Click System.  
3. Click the Device Manager tab.  
4. Double-click View Devices by Type.  
5. Select Hard Disk Controllers from the list displayed in the Device  
Manager window. Verify that there are no conflicts with the controller.  
The device status indicates whether the controller is working properly.  
6. Select CD-ROM from the list that is displayed in the Device Manager  
window. Verify that a CD-ROM device is present in the list and that no  
conflicts exist. The device status indicates whether the device is working  
properly.  
7. Click OK.  
8. Close all windows and restart the computer.  
If the device icon is still not present, check cable connections and  
device-jumper settings, and resolve any conflicts that might exist.  
v The DVD-ROM drive is not recognized by the operating system, or the  
drive performs erratically.  
Some computers have Compatible and High Performance modes for mass  
storage devices. Normally, the DVD-ROM drive functions better under the  
High Performance mode. However, if your drive is not functioning properly  
in that mode, you might need to use the Compatible mode.  
Use the following procedure to check the configuration-setup information for  
your computer.  
1. Access your configuration utility program. (For IBM systems, press F1 at  
time of system start-up.  
2. Select Devices.  
3. Scroll down to the Mass Storage Devices section.  
Refer to the documentation that comes with your computer for additional  
details on selecting IDE performance modes.  
v The computer does not recognize the DVD-ROM drive after the device  
drivers are loaded.  
Check for incompatibilities among the DVD-ROM device driver and other  
device drivers or other hardware in your computer. Create a system diskette  
with minimum CONFIG.SYS and AUTOEXEC.BAT system files.  
B-2 8X Slimline DVD-ROM Drive: Users Guide  
1. Before creating special CONFIG.SYS and AUTOEXEC.BAT files, make a  
backup copy of these files in a convenient directory. From a DOS  
prompt, do the following:  
a. Type copy CONFIG.SYS CONFIG.IBM and press Enter.  
b. Type copy AUTOEXEC.BAT AUTOEXEC.IBM and press Enter.  
2. Insert a blank, formatted diskette into the diskette drive.  
3. Copy the CONFIG.SYS and AUTOEXEC.BAT files onto the diskette.  
4. Turn off the computer and ensure that the system diskette that you  
created is in the diskette drive.  
5. Restart the computer (the computer starts up from the system diskette).  
6. Observe the startup messages and ensure the device driver  
IBMIDECD.SYS loads. When MSCDEX loads, observe the drive letter  
that the computer assigns to the DVD-ROM drive.  
7. Load a data disc into the loading tray; then wait until the Busy  
indicator is not lit.  
8. Attempt to read the disc by typing dir x:, where x is the DVD-ROM  
drive assigned after the MSCDEX message.  
If the computer is able to read the disc, a conflict probably exists  
among the device drivers that are loaded by the CONFIG.SYS or  
AUTOXEC.BAT file. You need to resolve this device conflict. Refer to  
the documentation that comes with your computer for more  
information on resolving device conflicts.  
If you are unable to access the disc, you might have a hardware  
problem. If you are unable to read the disc or a drive letter is not  
assigned by MSCDEX, go to the next step.  
9. Turn off the computer, unplug the cables from the electrical outlets for  
your computer and all attached devices, and remove the computer  
cover.  
10. Disconnect the IDE and power cables for all IDE devices except the  
DVD-ROM drive.  
11. Configure the DVD-ROM drive as a master and connect it to the last  
IDE connector on the primary IDE port.  
12. Reinstall the computer cover. Reconnect the keyboard; plug the power  
cords into electrical outlets.  
13. Insert the system diskette in the diskette drive and a data disc in the  
DVD-ROM drive.  
14. Restart the computer.  
15. Attempt to read the disc by typing dir C: (the DVD-ROM drive is  
drive C: because it is the only device that is connected to the IDE port.)  
If the computer is able to read the disc, a conflict probably exists  
with one of the devices that are installed on your computer. You  
Appendix B. Problem solving B-3  
need to resolve this device driver conflict. Check the configuration  
jumper settings for the other devices or refer to our device  
documentation.  
If you are unable to access the disc, you might have a hardware  
problem. If the DVD-ROM drive still does not read the data disc, the  
DVD-ROM drive might be defective. Go to Appendix D. Help and  
v The disc cannot be read.  
Take the following actions:  
1. The disc might be dirty; clean it as described in Caring for a CD or  
DVDon page 1-7Caring for a CD or DVDon page 12.  
2. The disc might be defective; try another disc.  
3. The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc  
Format (UDS) compatible. Check with your place of purchase.  
v There is no sound from the disc.  
1. Check that you are not using a data CD.  
2. Adjust the volume control on the drive. See Front view of the driveon  
page 1-3.  
3. Adjust the audio-adapter volume control. See the documentation that  
comes with your audio adapter and audio-CD player program.  
4. Turn off the computer, unplug the cables from the electrical outlets for  
your computer and all attached devices, and remove the computer cover.  
Ensure that the Combo cable is fully engaged on the drive and system  
board.  
v You receive a common error message.  
Take the following actions for these common error messages:  
CDR-103  
The disc in the DVD-ROM drive is not High Sierra, ISO 9660, or UDF  
format. The DVD-ROM drive does not support the media.  
CDR-101  
The not ready reading the drivesituation occurs if you try to access the  
DVD-ROM drive before the drive is ready. The busy indicator lights when  
you attempt to access the drive after loading a disc into the loading tray.  
Wait until the busy indicator is no longer lit before attempting to access  
the drive.  
v The connectors on the Combo cables that are provided do not fit the  
connector on your audio adapter.  
Some audio adapters might require a special cable. See the documentation  
that comes with your audio adapter.  
B-4 8X Slimline DVD-ROM Drive: Users Guide  
You might have to separately purchase an audio cable for the DVD-ROM  
drive. If you are using an IBM computer or IBM audio adapter, refer to  
v Unable to Create Overlay Windowmessage appears when you use DVD  
Express with Windows 95, Windows 98, or Windows 2000.  
1. Your video device driver needs an update to enable overlay support.  
Contact the manufacturer of your video card or your computer for  
updates. Video drivers for many IBM systems are on the MPEG-2 CD.  
2. The resolution of your screen might be too high. Try setting the screen to  
800 x 600 x 16 bpp at 60 hz.  
v DVD movies do not start automatically when inserted into the DVD-ROM  
drive.  
1. Autoplay is turned off. Follow these instructions to turn on Autoplay:  
a. Click Start, then click Control Panel, and then click Device Manager.  
b. Check Auto Insert Notification.  
2. DVDs that contain both programs and DVD Video content will autoplay  
the program content. To view the video content, start DVD Express  
manually. For more information on starting DVD Express manually, see  
Viewing a DVD movieon page 1-5Viewing a DVD movieon page  
11.  
v Video appears to be choppy or is dropping frames.  
1. Ensure that DMA is turned on for your computer hard disk drive  
controller.  
2. The resolution of your screen might be too high. Try setting the screen to  
800 x 600 x 16 bpp at 60 hz.  
3. If your computer processor has less power than a Pentium II 450, some  
jerkiness is normal on certain DVDs.  
v Cannot read CD media (data or audio) on Windows 2000 or Windows NT  
systems without restarting system.  
1. IBM Rapid Access II Keyboard driver may be interfering with the  
operation of the CD drive.  
a. Remove the Rapid Access II Keyboard driver via Add/Remove  
programs in the Control Panel.  
b. If you have a Rapid Access II Keyboard and wish to restore its  
function, you will need to go to the IBM Support Web site to  
download the latest drivers (Version 1007 or higher).  
Appendix B. Problem solving B-5  
B-6 8X Slimline DVD-ROM Drive: Users Guide  
Appendix C. Customizing the device-driver  
configuration settings  
Changing the Windows 95, Windows 98, Windows NT 4.0,  
Windows 2000, and Windows Me device drivers  
Windows 95, Windows 98, and Window Me have two device-driver  
configuration parameters: Auto Insert Notify and DMA.  
The Auto Insert Notify parameter enables the computer to start audio CD  
software as soon as a CD is inserted into the Slimline drive.  
The DMA parameter improves computer performance by having the computer  
DMA controller handle moving data from the CD to memory, freeing the  
computer microprocessor to perform more important tasks. For example,  
activating DMA might make movies and games run more smoothly because  
the microprocessor will be allocating more processing time to video.  
Changing the Auto Insert Notify and DMA parameters for  
Windows 95, Windows 98, and Windows Me  
To change these parameter settings from the Windows 95, Windows 98, or  
Windows Me desktop:  
1. Click Start --> Settings --> Control Panel.  
2. Double-click System.  
3. Select Device Manager.  
4. Double-click CD-ROM.  
5. Click Properties.  
6. Select Settings.  
7. Click Auto Insert Notification or DMA.  
8. Click OK.  
Changing the Windows 2000 DMA parameter setting  
To change the DMA parameter setting for Windows 2000, do the following:  
1. Select Start-->Settings-->Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click Device Manager.  
5. Click the IDE ATA/ATAPI controller to open up the tree.  
6. Double-click the device that corresponds to your CD-ROM port. It is  
either Primary IDE or Secondary IDE.  
7. Click the Advanced Settings tab.  
© Copyright IBM Corp. 2001  
C-1  
 
8. Select the Transfer Mode pull-down and select DMA if available.  
9. Click OK.  
10. Click Close to close the System Properties window. A message is  
displayed, informing you that the system settings have changed.  
11. Click OK to restart the computer.  
Enabling DMA for Windows NT 4.0  
Enabling DMA for Windows NT 4.0 requires installing a DMA bus master IDE  
controller driver. This may have been installed at the factory, or you have to  
install it yourself. To determine if an IDE Bus Mastering driver is installed,  
follow these steps:  
1. Log on as an administrator.  
2. Double-click My Computer.  
3. Click Start.  
4. Select Settings.  
5. Click Control Panel.  
6. Double-click Devices.  
7. Select the ATAPI device.  
8. If the status is Started, you do not have a DMA bus master IDE controller  
driver installed.  
If your computer does not have an DMA bus master IDE controller driver, you  
must go to the Web site for the manufacturer of the system board in your  
computer, and download and install the Windows NT 4.0 DMA device driver.  
The instructions for installing the driver are provided on the manufacturers  
Web site.  
Note: Carefully read the instruction that come with your driver. Some versions  
of Bus Master drivers do not support CD recordable devices.  
The following is a list of manufacturer Web Sites that contain Windows NT 4.0  
DMA device drivers for your system boards:  
C-2 8X Slimline DVD-ROM Drive: Users Guide  
 
Appendix D. Help and service information  
This section contains information on how to obtain warranty information on  
the World Wide Web and online and telephone technical support.  
Warranty information on the World Wide Web  
The IBM Machine Warranties Web site at  
worldwide overview of the IBM Limited Warranty for IBM Machines, a  
glossary of terms used in the Statement of Limited Warranty, Frequently Asked  
Questions (FAQ), and links to Product Support Web pages. The IBM Statement  
of Limited Warranty is available from this Web site in 29 languages in Portable  
Document Format (PDF).  
Online technical support  
Online technical support is available during the life of your product. Online  
assistance can be obtained through the Personal Computing Support Web site  
and the IBM Automated Fax System.  
Online technical support  
IBM Personal Computing Support Web site http://www.ibm.com/pc/support  
IBM Automated Fax System  
1-800-426-3395 (U.S. and Canada)  
During the warranty period, assistance for replacement or exchange of  
defective components is available. In addition, if your IBM option is installed  
in an IBM computer, you might be entitled to service at your location. Your  
technical support representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the HelpCenter will be  
withdrawn or made available for a fee, at IBMs discretion, 90 days after the  
option has been withdrawn from marketing. Additional support offerings,  
including step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
© Copyright IBM Corp. 2001  
D-1  
 
v Computer manufacturer, model, serial number (if IBM), and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might  
want to walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table or to the enclosed technical support insert. If the number is not  
provided, contact your IBM reseller or IBM marketing representative. Response  
time may vary depending on the number and nature of the calls received.  
Support 24 hours a day, 7 days a week  
Canada (Toronto only)  
Canada (all other)  
416-383-3344  
1-800-565-3344  
1-800-772-2227  
U.S.A. and Puerto Rico  
All other countries  
and click HelpCenter Phone List.  
D-2 8X Slimline DVD-ROM Drive: Users Guide  
Appendix E. Product warranties and notices  
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies  
by country. Part 2 is the same for both statements. Be sure to read both the  
Part 1 that applies to your country and Part 2.  
v United States, Puerto Rico, and Canada (Z125-4753-05 11/97) (Part 1 -  
General Terms on page E-1)  
v Worldwide except Canada, Puerto Rico, Turkey, and United States  
(Z125-5697-01 11/97) (Part 1 - General Terms on page E-5)  
v Worldwide Country-Unique Terms (Part 2 - Country-Unique Terms on page  
IBM Statement of Limited Warranty for United States, Puerto  
Rico, and Canada (Part 1 - General Terms)  
This Statement of Warranty includes Part 1 - General Terms and Part 2 -  
Country-unique Terms. The terms of Part 2 may replace or modify those of Part  
1. The warranties provided by IBM in this Statement of Warranty apply only to  
Machines you purchase for your use, and not for resale, from IBM or your reseller.  
The term Machinemeans an IBM machine, its features, conversions, upgrades,  
elements, or accessories, or any combination of them. The term Machinedoes not  
include any software programs, whether pre-loaded with the Machine, installed  
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties  
apply only in the country where you acquire the Machine. Nothing in this Statement  
of Warranty affects any statutory rights of consumers that cannot be waived or limited  
by contract. If you have any questions, contact IBM or your reseller.  
Machine - 8X Slimline DVD-ROM drive Warranty period* - One Year  
* Contact your place of purchase for warranty service information. Some IBM Machines are  
eligible for on-site warranty service depending on the country where service is performed.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBMs Official Published Specifications. The  
warranty period for a Machine is a specified, fixed period commencing on its  
Date of Installation. The date on your sales receipt is the Date of Installation,  
unless IBM or your reseller informs you otherwise.  
During the warranty period IBM or your reseller, if approved by IBM to  
provide warranty service, will provide repair and exchange service for the  
Machine, without charge, under the type of service designated for the Machine  
and will manage and install engineering changes that apply to the Machine.  
© Copyright IBM Corp. 2001  
E-1  
 
If a Machine does not function as warranted during the warranty period, and  
IBM or your reseller are unable to either 1) make it do so or 2) replace it with  
one that is at least functionally equivalent, you may return it to your place of  
purchase and your money will be refunded. The replacement may not be new,  
but will be in good working order.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine resulting  
from misuse, accident, modification, unsuitable physical or operating  
environment, improper maintenance by you, or failure caused by a product for  
which IBM is not responsible. The warranty is voided by removal or alteration  
of Machine or parts identification labels.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND  
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU  
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS  
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION  
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH  
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Unless specified otherwise, IBM provides non-IBM machines WITHOUT  
WARRANTIES OF ANY KIND.  
Any technical or other support provided for a Machine under warranty, such  
as assistance via telephone with how-toquestions and those regarding  
Machine set-up and installation, will be provided WITHOUT WARRANTIES  
OF ANY KIND.  
Warranty Service  
To obtain warranty service for the Machine, contact your reseller or IBM. In the  
United States, call IBM at 1-800-772-2227. In Canada, call IBM at  
1-800-565-3344. (In Toronto, call 416-383-3344.) You may be required to present  
proof of purchase.  
E-2 8X Slimline DVD-ROM Drive: Users Guide  
IBM or your reseller provides certain types of repair and exchange service,  
either at your location or at a service center, to keep Machines in, or restore  
them to, conformance with their Specifications. IBM or your reseller will  
inform you of the available types of service for a Machine based on its country  
of installation. IBM may repair the failing Machine or exchange it at its  
discretion.  
When warranty service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement  
becomes yours. You represent that all removed items are genuine and  
unaltered. The replacement may not be new, but will be in good working order  
and at least functionally equivalent to the item replaced. The replacement  
assumes the warranty service status of the replaced item.  
Any feature, conversion, or upgrade IBM or your reseller services must be  
installed on a Machine which is 1) for certain Machines, the designated,  
serial-numbered Machine and 2) at an engineering-change level compatible  
with the feature, conversion, or upgrade. Many features, conversions, or  
upgrades involve the removal of parts and their return to IBM. A part that  
replaces a removed part will assume the warranty service status of the  
removed part.  
Before IBM or your reseller exchanges a Machine or part, you agree to remove  
all features, parts, options, alterations, and attachments not under warranty  
service.  
You also agree to  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided  
a. follow the problem determination, problem analysis, and service request  
procedures that IBM or your reseller provides,  
b. secure all programs, data, and funds contained in a Machine,  
c. provide IBM or your reseller with sufficient, free, and safe access to  
your facilities to permit them to fulfill their obligations, and  
d. inform IBM or your reseller of changes in a Machines location.  
IBM is responsible for loss of, or damage to, your Machine while it is 1) in  
IBMs possession or 2) in transit in those cases where IBM is responsible for  
the transportation charges.  
Appendix E. Product warranties and notices E-3  
Neither IBM nor your reseller is responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return  
to IBM or your reseller for any reason. You should remove all such information  
from the Machine prior to its return.  
Production Status  
Each IBM Machine is manufactured from new parts, or new and used parts. In  
some cases, the Machine may not be new and may have been previously  
installed. Regardless of the Machines production status, IBMs appropriate  
warranty terms apply.  
Limitation of Liability  
Circumstances may arise where, because of a default on IBMs part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract  
or tort claim), IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property  
and tangible personal property; and  
2. the amount of any other actual direct damages, up to the greater of U.S.  
$100,000 (or equivalent in local currency) or the charges (if recurring, 12  
monthscharges apply) for the Machine that is the subject of the claim.  
This limit also applies to IBMs suppliers and your reseller. It is the  
maximum for which IBM, its suppliers, and your reseller are collectively  
responsible.  
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE  
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)  
LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,  
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR  
SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS  
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU.  
E-4 8X Slimline DVD-ROM Drive: Users Guide  
IBM Statement of Warranty Worldwide except Canada,  
Puerto Rico, Turkey, United States (Part 1 - General Terms)  
This Statement of Warranty includes Part 1 - General Terms and Part 2 -  
Country-unique Terms. The terms of Part 2 may replace or modify those of Part  
1. The warranties provided by IBM in this Statement of Warranty apply only to  
Machines you purchase for your use, and not for resale, from IBM or your reseller.  
The term Machinemeans an IBM machine, its features, conversions, upgrades,  
elements, or accessories, or any combination of them. The term Machinedoes not  
include any software programs, whether pre-loaded with the Machine, installed  
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties  
apply only in the country where you acquire the Machine. Nothing in this Statement  
of Warranty affects any statutory rights of consumers that cannot be waived or limited  
by contract. If you have any questions, contact IBM or your reseller.  
Machine - 8X Slimline DVD-ROM drive Warranty period* - One Year  
* Contact your place of purchase for warranty service information. Some IBM Machines are  
eligible for on-site warranty service depending on the country where service is performed.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBMs Official Published Specifications. The  
warranty period for a Machine is a specified, fixed period commencing on its  
Date of Installation. The date on your sales receipt is the Date of Installation,  
unless IBM or your reseller informs you otherwise.  
During the warranty period IBM or your reseller, if approved by IBM to  
provide warranty service, will provide repair and exchange service for the  
Machine, without charge, under the type of service designated for the Machine  
and will manage and install engineering changes that apply to the Machine.  
If a Machine does not function as warranted during the warranty period, and  
IBM or your reseller are unable to either 1) make it do so or 2) replace it with  
one that is at least functionally equivalent, you may return it to your place of  
purchase and your money will be refunded. The replacement may not be new,  
but will be in good working order.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine resulting  
from misuse, accident, modification, unsuitable physical or operating  
environment, improper maintenance by you, or failure caused by a product for  
which IBM is not responsible. The warranty is voided by removal or alteration  
of Machine or parts identification labels.  
Appendix E. Product warranties and notices E-5  
 
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND  
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU  
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS  
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION  
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH  
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Unless specified otherwise, IBM provides non-IBM machines WITHOUT  
WARRANTIES OF ANY KIND.  
Any technical or other support provided for a Machine under warranty, such  
as assistance via telephone with how-toquestions and those regarding  
Machine set-up and installation, will be provided WITHOUT WARRANTIES  
OF ANY KIND.  
Warranty Service  
To obtain warranty service for the Machine, contact your reseller or IBM. You  
may be required to present proof of purchase.  
IBM or your reseller provides certain types of repair and exchange service,  
either at your location or at a service center, to keep Machines in, or restore  
them to, conformance with their Specifications. IBM or your reseller will  
inform you of the available types of service for a Machine based on its country  
of installation. IBM may repair the failing Machine or exchange it at its  
discretion.  
When warranty service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement  
becomes yours. You represent that all removed items are genuine and  
unaltered. The replacement may not be new, but will be in good working order  
and at least functionally equivalent to the item replaced. The replacement  
assumes the warranty service status of the replaced item.  
Any feature, conversion, or upgrade IBM or your reseller services must be  
installed on a Machine which is 1) for certain Machines, the designated,  
E-6 8X Slimline DVD-ROM Drive: Users Guide  
serial-numbered Machine and 2) at an engineering-change level compatible  
with the feature, conversion, or upgrade. Many features, conversions, or  
upgrades involve the removal of parts and their return to IBM. A part that  
replaces a removed part will assume the warranty service status of the  
removed part.  
Before IBM or your reseller exchanges a Machine or part, you agree to remove  
all features, parts, options, alterations, and attachments not under warranty  
service.  
You also agree to  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided  
a. follow the problem determination, problem analysis, and service request  
procedures that IBM or your reseller provides,  
b. secure all programs, data, and funds contained in a Machine,  
c. provide IBM or your reseller with sufficient, free, and safe access to  
your facilities to permit them to fulfill their obligations, and  
d. inform IBM or your reseller of changes in a Machines location.  
IBM is responsible for loss of, or damage to, your Machine while it is 1) in  
IBMs possession or 2) in transit in those cases where IBM is responsible for  
the transportation charges.  
Neither IBM nor your reseller is responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return  
to IBM or your reseller for any reason. You should remove all such information  
from the Machine prior to its return.  
Production Status  
Each IBM Machine is manufactured from new parts, or new and used parts. In  
some cases, the Machine may not be new and may have been previously  
installed. Regardless of the Machines production status, IBMs appropriate  
warranty terms apply.  
Limitation of Liability  
Circumstances may arise where, because of a default on IBMs part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract  
or tort claim), IBM is liable for no more than  
Appendix E. Product warranties and notices E-7  
1. damages for bodily injury (including death) and damage to real property  
and tangible personal property; and  
2. the amount of any other actual direct damages, up to the greater of U.S.  
$100,000 (or equivalent in local currency) or the charges (if recurring, 12  
monthscharges apply) for the Machine that is the subject of the claim.  
This limit also applies to IBMs suppliers and your reseller. It is the  
maximum for which IBM, its suppliers, and your reseller are collectively  
responsible.  
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE  
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)  
LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,  
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR  
SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS  
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU.  
Part 2 - Worldwide Country-Unique Terms  
ASIA PACIFIC  
AUSTRALIA: The IBM Warranty for Machines: The following paragraph is  
added to this Section: The warranties specified in this Section are in addition to  
any rights you may have under the Trade Practices Act 1974 or other  
legislation and are only limited to the extent permitted by the applicable  
legislation.  
Extent of Warranty: The following replaces the first and second sentences of  
this Section: The warranty does not cover the repair or exchange of a Machine  
resulting from misuse, accident, modification, unsuitable physical or operating  
environment, operation in other than the Specified Operating Environment,  
improper maintenance by you, or failure caused by a product for which IBM is  
not responsible.  
Limitation of Liability: The following is added to this Section: Where IBM is  
in breach of a condition or warranty implied by the Trade Practices Act 1974,  
IBMs liability is limited to the repair or replacement of the goods or the  
supply of equivalent goods. Where that condition or warranty relates to right  
to sell, quiet possession or clear title, or the goods are of a kind ordinarily  
acquired for personal, domestic or household use or consumption, then none  
of the limitations in this paragraph apply.  
E-8 8X Slimline DVD-ROM Drive: Users Guide  
 
PEOPLES REPUBLIC OF CHINA: Governing Law: The following is added to  
this Statement: The laws of the State of New York govern this Statement.  
INDIA: Limitation of Liability: The following replaces items 1 and 2 of this  
Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBMs  
negligence;  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject  
of this Statement of Warranty, IBMs liability will be limited to the charge  
paid by you for the individual Machine that is the subject of the claim.  
NEW ZEALAND: The IBM Warranty for Machines: The following paragraph  
is added to this Section: The warranties specified in this Section are in addition  
to any rights you may have under the Consumer Guarantees Act 1993 or other  
legislation which cannot be excluded or limited. The Consumer Guarantees Act  
1993 will not apply in respect of any goods which IBM provides, if you require  
the goods for the purposes of a business as defined in that Act.  
Limitation of Liability: The following is added to this Section: Where  
Machines are not acquired for the purposes of a business as defined in the  
Consumer Guarantees Act 1993, the limitations in this Section are subject to the  
limitations in that Act.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
The following terms apply to all EMEA countries.  
The terms of this Statement of Warranty apply to Machines purchased from an  
IBM reseller. If you purchased this Machine from IBM, the terms and  
conditions of the applicable IBM agreement prevail over this warranty  
statement.  
Warranty Service  
If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia,  
Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,  
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or  
United Kingdom, you may obtain warranty service for that Machine in any of  
those countries from either (1) an IBM reseller approved to perform warranty  
service or (2) from IBM.  
If you purchased an IBM Personal Computer Machine in Albania, Armenia,  
Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia,  
Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former  
Appendix E. Product warranties and notices E-9  
Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,  
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for  
that Machine in any of those countries from either (1) an IBM reseller  
approved to perform warranty service or (2) from IBM.  
The applicable laws, Country-unique terms and competent court for this  
Statement are those of the country in which the warranty service is being  
provided. However, the laws of Austria govern this Statement if the warranty  
service is provided in Albania, Armenia, Belarus, Bosnia and Herzegovina,  
Bulgaria, Croatia, Czech Republic, Federal Republic of Yugoslavia, Georgia,  
Hungary, Kazakhstan, Kirghizia, Former Yugoslav Republic of Macedonia  
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, and  
Ukraine.  
The following terms apply to the country specified:  
EGYPT: Limitation of Liability: The following replaces item 2 in this Section:  
2. as to any other actual direct damages, IBMs liability will be limited to the  
total amount you paid for the Machine that is the subject of the claim.  
Applicability of suppliers and resellers (unchanged).  
FRANCE: Limitation of Liability: The following replaces the second sentence  
of the first paragraph of this Section: In such instances, regardless of the basis  
on which you are entitled to claim damages from IBM, IBM is liable for no  
more than: (items 1 and 2 unchanged).  
GERMANY: The IBM Warranty for Machines: The following replaces the first  
sentence of the first paragraph of this Section: The warranty for an IBM  
Machine covers the functionality of the Machine for its normal use and the  
Machines conformity to its Specifications.  
The following paragraphs are added to this Section: The minimum warranty  
period for Machines is six months.  
In case IBM or your reseller are unable to repair an IBM Machine, you can  
alternatively ask for a partial refund as far as justified by the reduced value of  
the unrepaired Machine or ask for a cancellation of the respective agreement  
for such Machine and get your money refunded.  
Extent of Warranty: The second paragraph does not apply.  
Warranty Service: The following is added to this Section: During the warranty  
period, transportation for delivery of the failing Machine to IBM will be at  
IBMs expense.  
E-10 8X Slimline DVD-ROM Drive: Users Guide  
Production Status: The following paragraph replaces this Section: Each  
Machine is newly manufactured. It may incorporate in addition to new parts,  
re-used parts as well.  
Limitation of Liability: The following is added to this Section: The limitations  
and exclusions specified in the Statement of Warranty will not apply to  
damages caused by IBM with fraud or gross negligence and for express  
warranty.  
In item 2, replace U.S. $100,000with 1.000.000 DEM.″  
The following sentence is added to the end of the first paragraph of item 2:  
IBMs liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
IRELAND: Extent of Warranty: The following is added to this Section: Except  
as expressly provided in these terms and conditions, all statutory conditions,  
including all warranties implied, but without prejudice to the generality of the  
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of  
Goods and Supply of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces items one and two of the first  
paragraph of this Section: 1. death or personal injury or physical damage to  
your real property solely caused by IBMs negligence; and 2. the amount of  
any other actual direct damages, up to the greater of Irish Pounds 75,000 or  
125 percent of the charges (if recurring, the 12 monthscharges apply) for the  
Machine that is the subject of the claim or which otherwise gives rise to the  
claim.  
Applicability of suppliers and resellers (unchanged).  
The following paragraph is added at the end of this Section: IBMs entire  
liability and your sole remedy, whether in contract or in tort, in respect of any  
default shall be limited to damages.  
ITALY: Limitation of Liability: The following replaces the second sentence in  
the first paragraph: In each such instance unless otherwise provided by  
mandatory law, IBM is liable for no more than: (item 1 unchanged) 2) as to any  
other actual damage arising in all situations involving non-performance by  
IBM pursuant to, or in any way related to the subject matter of this Statement  
of Warranty, IBMs liability, will be limited to the total amount you paid for the  
Machine that is the subject of the claim.  
Applicability of suppliers and resellers (unchanged).  
Appendix E. Product warranties and notices E-11  
The following replaces the second paragraph of this Section: Unless otherwise  
provided by mandatory law, IBM and your reseller are not liable for any of the  
following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your  
reseller is informed of their possibility.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND:  
Limitation of Liability: The following is added to this Section: IBMs entire  
liability to you for actual damages arising in all situations involving  
nonperformance by IBM in respect of the subject matter of this Statement of  
Warranty will be limited to the charge paid by you for the individual Machine  
that is the subject of your claim from IBM.  
TURKIYE: Production Status: The following replaces this Section: IBM fulfills  
customer orders for IBM Machines as newly manufactured in accordance with  
IBMs production standards.  
UNITED KINGDOM: Limitation of Liability: The following replaces items 1  
and 2 of the first paragraph of this Section:  
1. death or personal injury or physical damage to your real property solely  
caused by IBMs negligence;  
2. the amount of any other actual direct damages or loss, up to the greater of  
Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12  
monthscharges apply) for the Machine that is the subject of the claim or  
which otherwise gives rise to the claim.  
The following item is added to this paragraph: 3. breach of IBMs obligations  
implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply  
of Goods and Services Act 1982.  
Applicability of suppliers and resellers (unchanged).  
The following is added to the end of this Section: IBMs entire liability and  
your sole remedy, whether in contract or in tort, in respect of any default will  
be limited to damages.  
NORTH AMERICA  
CANADA: Warranty Service: The following is added to this section: To obtain  
warranty service from IBM, call 1-800-565-3344. In Toronto, call 416-383-3344.  
UNITED STATES OF AMERICA: Warranty Service: The following is added to  
this section: To obtain warranty service from IBM, call 1-800-772-2227.  
Notices  
This publication was developed for products and services offered in the U.S.A.  
E-12 8X Slimline DVD-ROM Drive: Users Guide  
 
IBM may not offer the products, services, or features discussed in this  
document in other countries. Consult your local IBM representative for  
information on the products and services currently available in your area. Any  
reference to an IBM product, program, or service is not intended to state or  
imply that only that IBM product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any  
IBM intellectual property right may be used instead. However, it is the users  
responsibility to evaluate and verify the operation of any non-IBM product,  
program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
The following paragraph does not apply to the United Kingdom or any  
country where such provisions are inconsistent with local law:  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS  
PUBLICATION AS ISWITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of  
express or implied warranties in certain transactions, therefore, this statement  
may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
IBM may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Trademarks  
The following terms are trademarks of the IBM Corporation in the United  
States or other countries or both:  
IBM  
HelpCenter  
Appendix E. Product warranties and notices E-13  
 
Microsoft, Windows, and Windows NT are trademarks of Microsoft  
Corporation in the United States, other countries, or both.  
Intel and Pentium are trademarks of Intel Corporation in the United States,  
other countries, or both.  
Other company, product, and service names may be trademarks or service  
marks of others.  
Federal Communications Commission (FCC) Statement  
Note: This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
v Reorient or relocate the receiving antenna.  
v Increase the separation between the equipment and receiver.  
v Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
v Consult an IBM authorized dealer or service representative for help.  
Properly shielded and grounded cables and connectors must be used in order  
to meet FCC emission limits. Proper cables and connectors are available from  
IBM authorized dealers. IBM is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or  
by unauthorized changes or modifications to this equipment. Unauthorized  
changes or modifications could void the users authority to operate the  
equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
Responsible party:  
International Business Machines Corporation  
New Orchard Road  
Armonk, NY 10504  
E-14 8X Slimline DVD-ROM Drive: Users Guide  
 
Telephone: 1-919-543-2193  
Tested To Comply  
With FCC Standards  
FOR HOME OR OFFICE USE  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Avis de conformite a la reglementation dIndustrie Canada  
Cet appareil numérique de classe B est conforme à la norme NMB-003 du  
Canada.  
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)  
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG  
vom 9.Nov.92 das EG-Konformitätszeichen zu führen.  
Der Aussteller der Konformitätserklärung ist die IBM UK, Greenock.  
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B.  
European Union - emission directive  
This product is in conformity with the protection requirements of EU Council  
Directive 89/366/ECC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility.  
IBM can not accept responsibility for any failure to satisfy the protection  
requirements resulting from a non-recommended modification of the product,  
including the fitting of non-IBM option cards.  
This product has been tested and found to comply with the limits for Class B  
Information Technology Equipment according to CISPR 22/European Standard  
EN 55022. The limits for Class B equipment were derived for typical residential  
environments to provide reasonable protection against interference with  
licensed communication devices.  
Union Européenne - Directive Conformité électromagnétique  
Appendix E. Product warranties and notices E-15  
Ce produit est conforme aux exigences de protection de la Directive  
89/336/EEC du Conseil de lUE sur le rapprochement des lois des États  
membres en matière de compatibilité électromagnétique.  
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences  
de protection résultant dune modification non recommandée du produit, y  
compris linstallation de cartes autres que les cartes IBM.  
Ce produit a été testé et il satisfait les conditions de l’équipement informatique  
de Classe B en vertu de CISPR22/Standard européen EN 55022. Les conditions  
pour l’équipement de Classe B ont été définies en fonction dun contexte  
résidentiel ordinaire afin de fournir une protection raisonnable contre  
linterférence dappareils de communication autorisés.  
Unione Europea - Directiva EMC (Conformidad électromagnética)  
Este producto satisface los requisitos de protección del Consejo de la UE,  
Directiva 89/336/CEE en lo que a la legislatura de los Estados Miembros sobre  
compatibilidad electromagnética se refiere.  
IBM no puede aceptar responsabilidad alguna si este producto deja de  
satisfacer dichos requisitos de protección como resultado de una modificación  
no recomendada del producto, incluyendo el ajuste de tarjetas de opción que  
no sean IBM.  
Este producto ha sido probado y satisface los límites para Equipos Informáticos  
Clase B de conformidad con el Estándar CISPR22 y el Estándar Europeo EN  
55022. Los límites para los equipos de Clase B se han establecido para entornos  
residenciales típicos a fin de proporcionar una protección razonable contra las  
interferencias con dispositivos de comunicación licenciados.  
Union Europea - Normativa EMC  
Questo prodotto è conforme alle normative di protezione ai sensi della  
Direttiva del Consiglio dellUnione Europea 89/336/CEE sullarmonizzazione  
legislativa degli stati membri in materia di compatibilità elettromagnetica.  
IBM non accetta responsabilità alcuna per la mancata conformità alle  
normative di protezione dovuta a modifiche non consigliate al prodotto,  
compresa linstallazione di schede e componenti di marca diversa da IBM.  
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei  
limiti stabiliti per le le apparecchiature di informatica Classe B ai sensi del  
CISPR 22/Norma Europea EN 55022. I limiti delle apparecchiature della Classe  
E-16 8X Slimline DVD-ROM Drive: Users Guide  
B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze  
mediante dispositivi di comunicazione in concessione in ambienti residenziali  
tipici.  
Appendix E. Product warranties and notices E-17  
E-18 8X Slimline DVD-ROM Drive: Users Guide  
ꢀꢁꢂꢃ  
Part Number: 10K3799  
Printed in the United States of America  
on recycled paper containing 10%  
recovered post-consumer fiber.  
(1P) P/N: 10K3799  

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