OPERATING INSTRUCTIONS
®
Precision Heated and
Humidified Holding Cabinet
C
US
PHTT Models
F O O D
W A R M I N G
E Q U I P M E N T
C O M P A N Y ,
I N C
5599 Highway 31 West | Portland TN 37148 | 815 459 7500 | Fax: 815 459 7989 | www.FWE.com | www.FWEparts.com
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
TABLE OF CONTENTS
Upon Equipment Delivery ................................................................................................ 5
Setting Up ........................................................................................................................ 6
Power Source ................................................................................................................... 7
Installing the Cabinet ....................................................................................................... 8
Introduction ...................................................................................................................... 9
Initial Start-Up & Basic Operating Instructions................................................................ 10
Control Panel ...................................................................................................................11
Identifying Location of Components................................................................................ 12
Water Level Marks...........................................................................................................13
Heating Element ............................................................................................................ 14
General Cleaning and Maintenance............................................................................... 16
Troubleshooting Chart.................................................................................................... 18
Service Record .............................................................................................................. 19
Limited Two Year Warranty ............................................................................................ 20
FWE Food Warming Equipment Company, Inc.
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FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
CONGRATULATIONS . . .
...and thank you for purchasing an FWE PHTT unit. Your unit has been designed
and manufactured under rigid controls to assure you the most efficient service.
It is a full time unit, and may be used continuously.
Please take a moment to read through this booklet of important information
pertaining to your cabinet. By following a routine of proper use and care de-
scribed on the following pages, your cabinet will last for many years.
IMPORTANT THINGS TO DO:
• Properly uncrate your unit and check for any possible damage.
• Read this operating manual and instructions.
• Return your warranty & manufacturer Registration Card. Your Manufacturer Registration Card
must be returned within 30 days after initial delivery to put warranty into effect.
• Review installation instructions and have your unit(s) properly installed.
• Make sure all operators understand the contents of this manual, operation, and food safety information.
IMPORTANT
The Information contained in this manual is important for the proper installation, use, and
maintenance of this unit. Adherence to these procedures and instructions will result in
satisfactory performance and results as well as long trouble-free service.
Please read this manual carefully and retain it for future reference.
All operators of this equipment should be familiar with the operation of this unit
and have access to this manual for easy reference.
FOR YOUR SAFETY - PLEASE NOTE :
THE INFORMATION CONTAINED IN THIS SECTION IS PROVIDED FOR THE USE OF QUALIFIED OPERATING
PERSONNEL. QUALIFIED OPERATING PERSONNEL ARE THOSE WHO HAVE
CAREFULLY READ THE INFORMATION CONTAINED IN THIS MANUAL AND ARE FAMILIAR WITH
THE FUNCTIONS OF THE UNIT AND/OR HAVE PREVIOUS EXPERIENCE WITH THE OPERATION OF THE
EQUIPMENT DESCRIBED. ADHERENCE TO THE PROCEDURES RECOMMENDED HEREIN WILL ASSURE
THE ACHIEVEMENT OF OPTIMUM PERFORMANCE AND LONG, TROUBLE-FREE SERVICE.
Please take the time to read the following safety and operating instructions.
They are the key to the successful operation of your FWE oven
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH. READ THE
INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
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CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
UPON EQUIPMENT DELIVERY
UNPACKING
After uncrating your cabinet, remove all packing materials from inside the cabinet, remove all tape,
zip-ties, and padding which held all doors, shelves, racks, cord, etc., in place during shipment.
SERIAL AND MODEL NUMBER
The serial number and model number are found on the nameplate (serial tag) affixed near the power cord of
the unit. Please record them in this booklet on page 15. When ordering parts and / or service, you will need
to provide this information. The voltage and amperage of the unit are also stamped on the serial tag.
All FWE Models are manufactured to high demanding standards outlined by several agencies known
throughout the industry. Our models are recorded with our Service Department. In the event of any further
questions concerning your unit, please refer to the Model and Serial Numbers found on the name plate
affixed to the unit. It is our pleasure to help assist you in every possible way.
VERIFY ELECTRICAL REQUIREMENTS
BEFORE PLUGGING UNIT INTO POWER SOURCE.
NOTE: Serial tag located by electrical cord.
FWE Food Warming Equipment Company, Inc.
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FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
SETTING UP
CABINET LOCATION:
The well planned and proper placement of your cabinet will result in long term
operator convenience and satisfactory performance.
Proper clearance must be kept on both the left and right of the cabinet, allowing proper ventilation to the
control panel area through the top vents. If proper clearance of these vents are NOT kept, heat can build up,
and degrade controllers performance.
Improper installation, or failure to keep proper clearance will void warranty.
• Keep the cabinet area free and clear of all combustibles such as paper, cardboard, and flammable
liquids and solvents, as these materials may ignite and become a fire / safety hazard.
NSF may require 6" clearance on the bottom and sides of the unit for cleaning.
Do not place the unit on a curb base or seal to a wall. Please check with your local health code
agencies to assure proper placement of your unit, as local codes may vary.
• Before making any utility connections to this unit, check the rating plate to be sure the unit
specifications are compatible with the electrical services supplied for the unit. Please review all
installation instructions, including page 7 that reviews electrical requirements and connection to power.
Installation must conform with all Local and National installation standards. Local installation codes
and / or requirements may vary. If you have any questions regarding the proper installation and / or
operation of your unit, please contact your local distributor. If you do not have a local distributor, please
call your local FWE representative, government agency, qualified electrical contractor or
Health Department to verify your local standards.
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CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
POWER SOURCE
ELECTRICAL REQUIREMENTS AND CONNECTION:
FWE PHTT models operate with a grounding cord plug for your protection against possible shock hazards.
Be sure to plug only into a properly grounded three prong wall receptacle. If you have any questions with re-
gard to adequate wiring or grounding in your building, a qualified electrician should be contacted before using
your cabinet. The amperage of your cabinet is stamped on the name plate attached to the unit.
THE INSTALLATION INSTRUCTIONS CONTAINED HEREIN ARE FOR THE USE OF QUALIFIED
INSTALLATION AND SERVICE PERSONNEL ONLY. INSTALLATION OR SERVICE BY OTHER THAN QUALIFIED
PERSONNEL MAY RESULT IN DAMAGE TO THE CABINET AND/OR INJURY TO THE OPERATOR.
Qualified installation personnel are individuals, a firm, a corporation, or a company
which either in person or through a representative are engaged in, and responsible
for the installation of electrical wiring from the electric meter, main control box or
service outlet to the commercial or industrial equipment and is familiar with
foodservice equipment.
Qualified installation personnel must be experienced in such work, familiar with all precautions required, and
have complied with all requirements of state or local authorities having jurisdiction.
FWE CANNOT ASSUME RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED
AS A RESULT OF IMPROPER INSTALLATION.
WARNING! This unit is equipped with a grounding type plug for your protection against shock hazard
and should be plugged directly into a properly grounded receptacle. DO NOT cut or remove the
grounding prong from this plug.
WARNING! Only factory approved service agents should attempt to service, repair or replace electrical
components, wiring or the power cord.
FWE Food Warming Equipment Company, Inc.
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FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INSTALLING THE CABINET
1. After uncrating your cabinet, remove all packing materials from inside the cabinet,
remove all tape, zip-ties, and padding which held all doors, shelves, racks, cord, etc.,
in place during shipment.
2. Install the cabinet interior (pan slides).
3. No vent hood required - check local code.
4. Properly connect power cord into wall receptacle.
CAUTION! IF YOU ARE UNSURE IF YOU HAVE PROPER OR ADEQUATE WIRING, AMPERAGE,
OR GROUNDING. A QUALIFIED ELECTRICIAN SHOULD BE CONTACTED BEFORE
ATTEMPTING HOOK-UP OR OPERATION.
INSTALLATION
W A R N I N G S :
!
SAFETY
• Installation should be reviewed by properly qualified personnel prior to turning on appliance for first time.
Qualified installation personnel must be experienced is such work, familiar with all precautions required,
and have complied with all requirements of state or local authorities having jurisdiction.
• When unit is in operation, or when just turned OFF, the unit will be hot.
Use care not to burn yourself and never touch or attempt to adjust tray/pan slides, remove or adjust
uprights or air tunnel until tunnel has cooled!
• Only a qualified electrician should attempt service/repair of unit.
• Always make sure power is “OFF” and the unit is unplugged prior to removal of control panel.
Installation must conform with all Local and National installation standards. Local installation codes
and / or requirements may vary. If you have any questions regarding the proper installation and / or
operation of your cabinet, please contact your local distributor. If you do not have a local distributor, please
call your local FWE representative, government agency, qualified electrical contractor or Health Department to
verify your local standards.
NOTE: If water autofill option is included with your cabinet then the equipment shall be installed with
adequate backflow protection to comply with applicable federal, state, and local codes.
MOVING THE CABINET
If unit needs to be moved for any reason:
1. Allow proper “COOL DOWN” (15 minutes to 30 minutes).
2. Disconnect power plug.
3. Reconnect power cord only into a proper outlet (see installation instructions).
IN CASE OF POWER FAILURE
• Turn power switch to “OFF”.
• Do not attempt to operate the unit until the power is properly restored and is constant.
• Avoid using in stormy weather, as with any electrical appliance.
• Allow a five (5) minute rest after electricity is restored prior to attempting a restart.
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CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INTRODUCTION
FOR YOUR SAFETY - PLEASE NOTE :
THE INFORMATION CONTAINED IN THIS SECTION IS PROVIDED FOR THE USE OF QUALIFIED
OPERATING PERSONNEL. QUALIFIED OPERATING PERSONNEL ARE THOSE WHO HAVE
CAREFULLY READ THE INFORMATION CONTAINED IN THIS MANUAL AND ARE FAMILIAR WITH THE
FUNCTIONS OF THE CABINET AND / OR HAVE PREVIOUS EXPERIENCE WITH THE OPERATION OF
THE EQUIPMENT DESCRIBED. ADHERENCE TO THE PROCEDURES RECOMMENDED HEREIN WILL
ASSURE THE ACHIEVEMENT OF OPTIMUM PERFORMANCE AND LONG, TROUBLE-FREE SERVICE.
Please take the time to read the following safety and operating instructions.
They are the key to the successful and safe operation of your FWE holding cabinet.
SAFETY INFORMATION:
1. Pre-heat the cabinet to a recommended minimum temperature setting of 165ºF
and the desired humidity setting before placing cooked, hot food into the cabinet.
(For cabinets using lexan doors with a center finger hole, the recommended minimum
temperature setting is 180ºF)
2. This is not a re-thermalization cabinet.
3. Food must be at the appropriate temperature before being places into the cabinet.
4. Use a food probe to check internal food temperature.
The cabinet temperature is not necessarily the internal food temperature.
WARNING: Only factory approved service agents should attempt to service, repair or
replace electrical components, wiring or power cord.
WARNING: Unplug the cabinet before cleaning or servicing.
Do not wash the cabinet with a water jet or high pressure water.
CAUTION: Do not spray or pour water into the top of the cabinet!
To clean the cabinet, wipe with a damp cloth and dry with a towel.
Use only cleaning agents approved for stainless steel or aluminum.
CAUTION: Water dripping onto the floor from open doors can be a slip hazard.
FWE Food Warming Equipment Company, Inc.
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FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INITIAL START-UP & BASIC OPERATING INSTRUCTIONS
BASIC OPERATING INSTRUCTIONS:
Initial start-up for first-time operation.
A new cabinet needs to burn-off factory oils and polish before its first use.
Do not load food into holding cabinet until this has been done.
TURN ON MAIN POWER SWITCH
• Be sure unit is connected to power source meeting proper electrical requirements.
• The cabinet will initially display set point values for temperature and humidity.
• The temperature and humidity displays will show “PRE-HT” (preheat)
until the temperature set point is reached.
NOTE: Factory default setting for temperature and humidity is 185ºF (85ºC), 30% RH
BUTTON FUNCTIONALITY
• Press and release “display values” button to view current cabinet
temperature and humidity.
NOTE: For full Button Functionality please refer to the “PHTT quick start”
CLEANINGꢀCABINET
• To clean cabinet, turn power off, unplug from wall outlet, allow cabinet to cool,
wipe with a damp cloth and dry with a towel. Some surfaces, water, and escaping
vapor can be hot enough to burn. Use caution when opening doors and
working in and around this cabinet.
• Do not spray or pour water into the controller enclosure.
To clean cabinet, wipe with a damp cloth and dry with a towel.
10 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INITIAL START-UP & OPERATING INSTRUCTIONS
CONTROL PANEL OFFERS A BALANCE OF HEAT AND HUMIDITY.
Shows Relative Humidity (RH)
0% RH to 90% RH.
Pressing this button will
show actual temperature
and humidity values.
Main Power Switch
Shows Air Temperature.
Temperature is displayed as
90ºF - 200ºF (32ºC - 93ºC)
To change set points,
To toggle between ºF and ºC
PRESS and HOLD the left
knob for TEN (10) seconds.
PRESS and HOLD
“SET VALUES” button while
turning the temperature or
Humidity Knob
WARNING: Do not allow combustible materials to be stored or accumulate on,
under or next to the cabinet. Do not block any ventilation louvers or slots.
If Temperature in cabinet is too low,
then an alternating “lo” and “actual temp” message
is displayed, a Low Temp LED will light and
an audible alarm will sound.
Press top or bottom button to
silence alarm, then fix the problem causing low temp
to alarm and proceed back to normal operations.
FWE Customer Service and Support:
815 459 7500
FAX: 815 459 7989
IMPORTANT: Your Manufacturer Registration Card must be returned within 30 days after initial delivery to activate the warranty.
FWE Food Warming Equipment Company, Inc. 11
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING LOCATION OF COMPONENTS
Color Coded Digital Display:
Temperature Digital Display in Red
Humidity Digital Display in Blue
Removable and
Adjustable
Stainless Steel
Tray Slides
Magnetic
Door
Latch
Hand
Grips
Field
Reversible
Doors
Lift-Off
Self-Closing
Hinges
Doorway
Gasket:
Screw-On Type
Replaces
Easily
Easy
Access
Service
Panel
Removable
Protective
Screen
Removable
Removable
Water
Drip Pan
Drip Trough is
Full Width of Cabinet
PHTT-12
Reservoir
(Behind Drip Pan)
12 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
WATER RESERVOIR
IMPORTANT:
Keep this area DRY.
Add WATER to
reservoir here.
WATER LEVEL
MARKS
Do not
fill above
this line
Removable
Protective Screen
keeps food spills out
of water pan.
"SUPER-
CHARGE
level"
Protective Screen Folded Flap
has Water Level Marks.
Why Heat-Up
All That
"SUPER-CHARGE"
Add water to lower water level
Water
for immediate start-up.
If You Don’t
Need It?
Add water to upper level water mark
for high humidity levels or long-term holding.
DO NOT FILL ABOVE THE
UPPER WATER LINE.
FWE Food Warming Equipment Company, Inc. 13
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING COMPONENTS
Water
Level Sensor
Heating Element lifts out of the
way for easy clean-up or service.
Tray slides are adjustable and removable.
Trays and pans are bottom base supported -
a big advantage for holding heavy bulk foods.
Universal Tray slides are adjustable
on 1.5″ spacings.
Complete tray slide assembly removes easily
without tools for thorough interior cleaning.
Unique tray slide design allows heat to reach
all areas, holding a consistent temperature
throughout the cabinet.
Tray slides lock into uprights with J motion.
Tray slide assembly uprights are removable.
14 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING COMPONENTS
Water Reservoir is removable for fast and thorough cleaning.
Water Reservoir slides on an easy-access track and sets behind the
Drip Pan (not shown). Drip Pan slides on same track.
REMOVABLE
TRACK
WATER RESERVOIR
FWE offers a
Water Reservoir Drain Valve
as an optional accessory.
FWE Food Warming Equipment Company, Inc. 15
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
GENERAL CLEANING AND MAINTENANCE
HAZARD OF INJURY OR BURN!
ALLOW CABINET TO COOL BEFORE CLEANING. Use care not to burn yourself and never touch or at-
tempt to adjust tray/pan slides, remove or adjust uprights or air tunnel until tunnel has cooled!
WARNING: Always disconnect the appliance from the power supply before servicing or cleaning.
HELPFUL HINTS:
•
•
•
Remove and Clean water pan daily.
Wipe off spills as soon as possible.
Clean regularly to avoid heavy dirt build-up.
Keep your cabinet clean by simply wiping the interior and exterior, as needed, with a damp cloth or sponge
and a mild soapy solution. NEVER USE ABRASIVES, ACIDS, OR STRONG CLEANERS.
Do not flood or allow electrical parts to become wet. A stainless steel cleaner/polish is recommended
for the exterior to maintain a "like-new" appearance.
DO NOT USE WAX OR STRONG CLEANERS ON DOOR GASKETS OR VINYL TRIM.
1. Use the mildest cleaning procedure that will do the job.
2. Always rub in the direction of polish lines to avoid scratching the surface.
3. Use only a soft cloth, sponge, fibrous brushes, plastic or stainless steel pads for cleaning and scouring.
4. Rinse thoroughly with fresh water after every cleaning operation.
5. Always wipe dry to avoid water marks.
SOIL
CLEANER
METHOD
CABINET
CLEANING
Routine
Cleaning
Soap, ammonia or
detergent and water
1. Sponge on with cloth
2. Rinse
Inside and
Outside
Stubborn
Spots, Stains
Mild abrasive made for
Stainless Steel
1. Apply with damp sponge or cloth
2. Rub lightly and rinse
Burnt on Foods
or Grease
Chemical oven cleaner
made for Stainless Steel
Follow oven cleaner
Stainless
Steel
Cleaning
manufacturer’s directions
Hard Water
Spots & Scale
Vinegar
1. Swab or wipe with cloth
2. Rinse and dry
Heat tint or Heavy
discoloration
Non-Toxic Commercial
Oven Cleaner
Follow manufacturer’s
directions
Door Seal
Routine
Cleaning
Use warm water and dry immediately.
Allow door seal to completely dry before using.
Mild detergents include soaps and non-abrasive cleaners.
16 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
GENERAL CLEANING AND MAINTENANCE
CLEANING THE HOLDING CABINET
Stainless steel cabinets may be kept clean and in good condition with a light oil.
•
•
•
•
Unplug the unit from the power source.
Remove the racks and rack supports.
Saturate a cloth, and wipe the cabinet when it is cold.
Dry the cabinet with a clean cloth.
PREVENTATIVE MAINTENANCE
•
•
•
•
•
•
Allow proper clearance and ventilation to cool the motor and control panel area
A program for routinely cleaning heated holding cabinet.
Clean vent louvers and holes.
Do not flood or allow electrical parts to become wet.
Remove interior tray slide assemblies for full cleaning.
A stainless steel cleaner / polish is recommended for the exterior to maintain a
“like-new” appearance.
MAINTENANCE
If maintenance or repairs are required, contact your local service company,
a factory representative or the FWE company.
CAUTION:
WHEN CLEANING THE DOOR, WIPE DOWN INTERIOR LINER TO REMOVE GREASE OR FOODS,
BUT DO NOT SUBMERGE OR SATURATE THE INSULATION IN THE DOOR PAN.
THIS WILL CAUSE DAMAGE TO THE DOOR INSULATION.
FWE Food Warming Equipment Company, Inc.
17
TROUBLE-SHOOTING CHART
Check this list first before you call for service...
To avoid unnecessary cost and inconvenience, make a few simple checks before calling for service.
As these most common problems are NOT covered under warranty, be sure you have followed the
instructions in this manual and these basic “1, 2, 3” troubleshooting tips:
1. Is electrical cord plugged in?
2. Is the “On-Off” switch in the “On” position?
3. Is the fuse or circuit breaker okay at your facilities?
PROBLEM / SYMPTOM
POSSIBLE CAUSE(S)
SUGGESTED REMEDY
_____________________________________________________________________________________________________________________
NO POWER TO UNIT
Unit is not plugged in
Switch is “OFF”
Plug in electrical cord
Turn switch “On”
Wait 10 seconds
Circuit breaker tripped*
Fuse blown*
Reset circuit breaker
Replace fuse
*
If problem reoccurs, check proper breaker or fuse rating.
_____________________________________________________________________________________________________________________
POWERꢀTOꢀUNITꢀBUTꢀ
Controller Transformer
Control Board
Call for Service
DISPLAYꢀWILLꢀNOTꢀTURNꢀON
_____________________________________________________________________________________________________________________
POWER TO UNIT
Pan not installed
Fill pan with water to high mark
Make sure pan is installed and
pushed back untill stopped.
BUT NO HUMIDITY
properly or missing
_____________________________________________________________________________________________________________________
POWER TO UNIT, BUT
IT DOES NOT
Temperature is set too low
Set desired holding temperature
HEAT UP
The unit has not reached
set point temperature
Wait for unit to reach
set point temperature
_____________________________________________________________________________________________________________________
UNIT DOES NOT MAINTAIN
HOLDING TEMPERATURE
Door is not closed properly
or door has been
Close the door securely
opened too frequently
Cold food has been put in
holding cabinet
Make sure only fully cooked hot food is
placed in cabinet to hold.
_____________________________________________________________________________________________________________________
GENERAL HOLDING PROBLEM Check Temperature and
Change set point values to the
Humidity settings.
held.
appropriate setting for product being
Unable to change Set Point values
Refer to “Quick Start Guide”
_____________________________________________________________________________________________________________________
DISPLAY MESSAGES
“SEN ERR”
Probe is not connected or is not
functioning
“PRE HT”
PREHEAT Cycle; Unit will beep when
it has reached temperature.
18 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
SERVICE RECORD
Model Number
Serial Number
Date of Purchase
Notes:
FWE Food Warming Equipment Company, Inc. 19
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
LIMITED TWO YEAR WARRANTY
FWE / Food Warming Equipment Company, Inc. (Seller) warrants to the original purchaser, subject to the exceptions and conditions below,
that FWE manufactured equipment shall be free from defects in material or factory workmanship, under ordinary use for the purpose for
which it is designed. The effective warranty period is as follows:
PARTS: Seller will furnish without charge to the original purchaser, FOB Sellers’ factory, replacement parts for repairs to all new standard
catalog products and factory custom / modified units, which in Seller’s sole judgement, prove defective in materials or workmanship under
normal and proper use with the reserved right to request the return of any part claimed to be defective, prior to issuing replacement part or
authorizing warranty service, for a period of two (2) years from date of original shipment from Seller’s plant, except for equipment used in a
Correctional Environment / Facilities, which is warranted for a period of one (1) year from date of original shipment from Seller’s plant.
LABOR: Seller’s labor warranty shall be performed by a Seller-approved Service Agency who must contact Seller to obtain a Warranty
Service Authorization (WSA) number prior to performing any repairs. If service is required during overtime periods, the difference between
overtime and standard labor rates shall be paid by the purchaser. Seller does not assume any responsibility for any charges not expressly
authorized, incidental to the repair or replacement of equipment covered by this warranty, nor charges exceeding, in Sellers sole judgement,
normal and customary amounts. Only approved travel charges will be allowed. Seller’s labor warranty shall be from the date of original
shipment date from Seller’s plant for a period of one (1) year, except for equipment used in a Correctional Environment / Facilities which
is warranted for a period of six (6) months.
This warranty is for normal usage and does not apply to any product or parts thereof that have been misused, altered, or where Seller’s
operating instructions or specific voltage is not observed; nor shall this warranty apply to defective products or parts resulting from accident
following date of original shipment, nor extend to or cover removal, installation, reinstallation or calibration, or service calls or cost of repairs
undertaken by a customer. This warranty is also subject to the following:
1.] Customer returning the warranty registration card, accompanying Sellers original shipment, to Seller within thirty (30) days of receipt;
2.] Giving immediate notice of any allegedly defective part or product to Seller; and
3.] Customer, at Sellers request, returning said defective parts or product to Seller.
This is the sole warranty applicable to the merchandise. It is expressly understood that Seller’s liability hereunder is limited to the repair or
replacement, at Seller’s option, of products or parts, defective materials or workmanship as provided above. Seller’s judgement as to the
cause and nature of any defect will be final. Seller shall in no case be responsible for special or consequential damages or any other obligation
or liability with respect to products sold by Seller.
This warranty, as stated above, applies to equipment installed in the Continental United States. FWE equipment installed outside the
Continental United States shall carry parts coverage only. All labor costs are approved on a discretionary basis, based on like repairs in the
Continental U.S. This warranty shall stand in whole or in part as allowed by law. Any exclusion of a part of this warranty, as may be allowed
by law, shall not void balance of warranty.
This is a limited warranty pursuant to the Consumer Product Warranties Act, 15 U.S. Code. section 2303.
FWE Parts Department:
Phone: 815 459 7500
FAX: 815 459 7989
Food Warming Equipment Company, Inc. • P. O. Box 1001 • Crystal Lake, IL 60039-1001
5599 Highway 31 West • Portland, TN 37148
ops manual_PHTT
© 2013 Food Warming Equipment Co., Inc.
We reserve the right to change prices, specifications, part numbers, descriptions, and photographs. Errors subject to correction without notice.
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