BROTHER FAX 5750E User Manual

FAX-4100e  
FAX-4750e  
FAX-5750e  
Version B  
Brother Numbers  
IMPORTANT  
For technical help, you must call the country where you bought the machine.  
Calls must be made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be  
recorded as the original owner of the product. Your registration with Brother:  
I may serve as confirmation of the purchase date of your product should you lose  
your receipt;  
I may support an insurance claim by you in the event of product loss covered by  
insurance; and,  
I will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet or,  
for your convenience and most efficient way to register your new product,  
register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/  
Multi-Function Center needs. You can download the latest software documents  
and utilities, read FAQs and troubleshooting tips, and learn how to get the most  
from your Brother product.  
I You can check here for Brother driver updates.  
Note  
I To keep your machine performance up to date, check here for the latest firmware  
upgrade (for Windows® only).  
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-901-379-1215 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
In Canada: 1-877-BROTHER (voice)  
(514) 685-4898 (fax)  
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
i
           
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-800-284-4357.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
Brother fax back system (USA only)  
Brother has installed an easy-to-use fax back system, so you can get instant  
answers to common technical questions and product information for all Brother  
products. This system is available 24 hours a day, 7 days a week. You can use  
the system to receive faxed instructions and an Index of fax back subjects.  
In USA Only: 1-800-521-2846  
Ordering Accessories and Supplies  
For best quality results use only genuine Brother accessories, available at most  
Brother retailers. If you cannot find the accessory you need and you have a Visa,  
MasterCard, Discover or American Express credit card, you can order  
accessories directly from Brother. (In the USA, you can visit us online for a  
complete selection of Brother accessories and supplies available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
In Canada: 1-877-BROTHER (voice)  
Description  
Item  
Laser Fax Toner  
Laser Fax Drum  
TN-430 (Able to print 3000 pages)  
TN-460 (Able to print 6000 pages)  
DR400  
16 MB Expandable Memory Board (Option for FAX-4750e and 5750e) See chapter Optional Accessories  
32 MB Expandable Memory Board(Option for FAX-4750e and 5750e) See chapter Optional Accessories  
Telephone Line Cord  
LG3077001  
LT400  
Paper Cassette #2 (Option for FAX-4100e and FAX-4750e)  
Network (LAN) Board  
NC-8100h  
Brother Print/Fax Server (10/100 BaseTX Ethernet Network)  
(Not available for FAX-4100e. Optional for FAX-4750e. Standard  
for FAX-5750e.)  
Owner’s Manual  
LP2430001  
F2A046-10  
Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold  
Plated Contacts and IEEE-1284 Approved  
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
ii  
     
Notice – Disclaimer of Warranties  
(For USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS  
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S)  
DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR  
THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND  
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED  
WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,  
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,  
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE  
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF  
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES  
IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL  
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT  
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE  
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT  
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and  
published, covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to  
change without notice.  
Brother reserves the right to make changes without notice in the specifications and  
materials contained herein and shall not be responsible for any damages (including  
consequential) caused by reliance on the materials presented, including but not  
limited to typographical and other errors relating to the publication.  
Disclaimer–User Installation of  
Memory Board(s)  
In some cases, product may be modified by adding and/or replacing the memory board(s) with  
approved replacements. Any damage to the product, the memory board(s) to be inserted therein  
or otherwise, caused as a result of improper installation (including installation of other than  
approved memory boards(s)) is not covered by the Limited Warranty. If you do not feel  
comfortable with the installation of approved memory board(s), contact a Brother Authorized  
Service Center to perform the installation of the memory board(s) for you. If you elect to use a  
Brother Authorized Service Center, you will be responsible for a moderate service charge. For  
the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.  
N O T I C E  
D I S C L A I M E R O F W A R R A N T I E S  
iii  
   
Brother® One Year Limited Warranty and Replacement Service  
(USA only)  
Who is covered:  
3 Damage caused by another device or  
software used with this Product  
(including but not limited to damage  
resulting from use of non Brother®-brand  
parts and Consumable and Accessory  
Items);  
4 Consumable and Accessory Items that  
expired in accordance with a rated life;  
and,  
I This limited warranty (“warranty”) is  
given only to the original end-use/retail  
purchaser (referred to in this warranty as  
“Original  
Purchaser”)  
of  
the  
accompanying product, consumables  
and accessories (collectively referred to  
in this warranty as “this Product”).  
I If you purchased  
a
product from  
someone other than an authorized  
Brother reseller in the United States or if  
the product was used (including but not  
limited to floor models or refurbished  
product), prior to your purchase you are  
not the Original Purchaser and the  
product that you purchased is not  
covered by this warranty.  
5 Problems arising from other than defects  
in materials or workmanship.  
6 Normal Periodic Maintenance Items,  
such as Paper Feeding Kit, Fuser and  
Laser Units.  
This limited warranty is VOID if this Product  
has been altered or modified in any way  
(including but not limited to attempted  
warranty repair without authorization from  
Brother and/or alteration/removal of the  
serial number).  
What is covered:  
I This Product includes a Machine and  
Consumable and Accessory Items.  
Consumable and Accessory Items  
include but are not limited to print heads,  
toner, drums, ink cartridges, print  
cartridges, refill ribbons, therma PLUS  
paper and thermal paper.  
What to do if you think your Product is  
eligible for warranty service:  
Report your issue to either our Customer  
Service Hotline at 1-800-284-4329 for Fax,  
MFC and DCP and 1-800-276-7746 for  
Printers, or to a Brother Authorized Service  
Center within the applicable warranty  
period. Supply Brother or the Brother  
Authorized Service Center with a copy of  
your dated bill of sale showing that this  
Product was purchased within the U.S. For  
the name of local Brother Authorized Service  
Center(s), call 1-800-521-2846.  
I Except as otherwise provided herein,  
Brother warrants that the Machine and  
the accompanying Consumable and  
Accessory Items will be free from  
defects in materials and workmanship,  
when used under normal conditions.  
I This warranty applies only to products  
purchased and used in the United  
States. For products purchased in, but  
used outside, the United States, this  
warranty covers only warranty service  
within the United States (and does not  
include shipping outside the United  
States).  
What is the length of the Warranty  
Periods:  
I Machines: one year from the original  
purchase date.  
I Accompanying  
Accessory Items: 90 days from the  
original purchase date or the rated life of  
consumable, whichever comes first.  
What is NOT covered:  
This warranty does not cover:  
1 Physical damage to this Product;  
What Brother will ask you to do:  
After contacting Brother or  
a
Brother  
Authorized Service Center, you may be  
required to deliver (by hand if you prefer) or  
send the Product properly packaged, freight  
prepaid, to the Authorized Service Center  
together with a photocopy of your bill of sale.  
You are responsible for the cost of  
shipping,  
packing  
product,  
and  
insurance (if you desire). You are also  
responsible for loss or damage to this  
Product in shipping.  
Consumable  
and  
What Brother will do:  
If the problem reported concerning your  
Machine and/or accompanying Consumable  
and Accessory Items is covered by this  
warranty and if you first reported the problem  
to Brother or an Authorized Service Center  
within the applicable warranty period,  
Brother or its Authorized Service Center will  
repair or replace the Machine and/or  
accompanying Consumable and Accessory  
Items at no charge to you for parts or labor.  
The decision as to whether to repair or  
replace the Machine and/or accompanying  
Consumable and Accessory Items is made  
by Brother in its sole discretion.  
2 Damage  
caused  
by  
improper  
installation, improper or abnormal use,  
misuse, neglect or accident (including  
but not limited to transporting this  
Product without the proper preparation  
and/or packaging);  
M F C L I M I T E D W A R R A N T Y ( U S A )  
iv  
 
Brother® One Year Limited Warranty and Replacement Service  
(USA only)  
Brother reserves the right to supply  
a
or has not been sufficiently validated with a  
copy of the proof of purchase (bill of sale).  
The replacement Machine you receive (even  
if refurbished or remanufactured) will be  
covered by the balance of the limited  
warranty period remaining on the original  
Product, plus an additional thirty (30) days.  
You will keep the replacement Machine that  
is sent to you and your original Machine shall  
become the property of Brother. Retain your  
original Accessory Items and a copy of  
the return freight bill, signed by the  
courier.  
refurbished or remanufactured replacement  
Machine and/or accompanying Consumable  
and Accessory Items and use refurbished  
parts provided such replacement products  
conform to the manufacturer's specifications  
for new product/parts. The repaired or  
replacement Machine and/or accompanying  
Consumable and Accessory Items will be  
returned to you freight prepaid or made  
available for you to pick up at a conveniently  
located Authorized Service Center.  
If the Machine and/or accompanying  
Consumable and Accessory Items are not  
covered by this warranty (either stage), you  
will be charged for shipping the Machine  
and/or accompanying Consumable and  
Accessory Items back to you and charged  
for any service and/or replacement parts/  
products at Brother's then current published  
rates.  
The foregoing are your sole (i.e., only)  
and exclusive remedies under this  
warranty.  
What happens when Brother elects to  
replace your Machine:  
Limitations:  
Brother is not responsible for damage to or  
loss of any equipment, media, programs or  
data related to the use of this Product.  
Except for that repair or replacement as  
described above, Brother shall not be liable  
for any direct, indirect, incidental or  
consequential damages or specific relief.  
Because some states do not allow the  
exclusion or limitation of consequential or  
incidental damages, the above limitation  
may not apply to you.  
THIS WARRANTY IS GIVEN IN LIEU OF  
ALL OTHER WARRANTIES, WRITTEN OR  
ORAL, WHETHER EXPRESSED BY  
AFFIRMATION, PROMISE, DESCRIPTION,  
DRAWING, MODEL OR SAMPLE. ANY  
AND ALL WARRANTIES OTHER THAN  
THIS ONE, WHETHER EXPRESS OR  
When a replacement Machine is authorized  
by Brother, and you have delivered the  
Machine to an Authorized Service Center,  
the Authorized Service Center will provide  
you with  
a
replacement Machine after  
receiving one from Brother. If you are  
dealing directly with Brother, Brother will  
send to you a replacement Machine with the  
understanding that you will, after receipt of  
the replacement Machine, supply the  
required proof of purchase information,  
together with the Machine that Brother  
agreed to replace. You are then expected to  
pack the Machine that Brother agreed to  
replace in the package from the replacement  
Machine and return it to Brother using the  
pre-paid freight bill supplied by Brother in  
accordance with the instructions provided by  
Brother. Since you will be in possession of  
two machines, Brother will require that you  
provide a valid major credit card number.  
Brother will issue a hold against the credit  
card account number that you provide until  
Brother receives your original Product and  
determines that your original Product is  
entitled to warranty coverage. Your credit  
card will be charged up to the cost of a new  
Product only if: (i) you do not return your  
original Product to Brother within five (5)  
business days; (ii) the problems with your  
original Product are not covered by the  
limited warranty; (iii) the proper packaging  
instructions are not followed and has caused  
damage to the product; or (iv) the warranty  
period on your original Product has expired  
IMPLIED,  
WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR PARTICULAR  
INCLUDING  
IMPLIED  
A
PURPOSE, ARE HEREBY DISCLAIMED.  
I This Limited Warranty is the only  
warranty that Brother is giving for this  
Product. It is the final expression and the  
exclusive and only statement of  
Brother's obligations to you. It replaces  
all  
other  
agreements  
and  
understandings that you may have with  
Brother or its representatives.  
I This warranty gives you certain rights  
and you may also have other rights that  
may vary from state to state.  
I This Limited Warranty (and Brother's  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1)  
refer to this Product and your bill of sale  
date, (2) describe the change to this  
warranty and (3) agree to make that  
change.  
Important:  
We recommend that you keep all original  
packing materials, in the event that you ship  
this Product.  
© 2003 Brother International Corporation  
M F C L I M I T E D W A R R A N T Y ( U S A )  
v
 
BROTHERMULTIFUNCTIONCENTER/FACSIMILEMACHINE  
LIMITED WARRANTY  
(Canada only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables  
(including, without limitation, print cartridges, print head, toner and drum) or damage  
caused by accident, neglect, misuse or improper installation or operation, any damage  
caused from service, maintenance, modifications, or tampering by anyone other than a  
Brother Authorized Service Representative, or from the use of supplies or consumable  
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess  
of the specifications or with the Serial Number or Rating Label removed shall be deemed  
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In  
order to obtain warranty service, the MFC/Facsimile machine must be delivered or  
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service  
Center, together with your Proof of Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on  
applicable models) during shipping will cause severe damage to the MFC/Facsimile and  
will VOID the Warranty. (Refer to your Owner's Manual for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your  
print head resulting from packing without the ink cartridges will VOID your warranty.  
(Refer to your Owner's Manual for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO  
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY  
WAIVED.  
No oral or written information, advice or representation provided by Brother, its  
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create  
another warranty or modify this warranty. This warranty states Brother's entire liability  
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine  
to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of  
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,  
consequential, exemplary, or punitive damages, including lost profits, arising from the  
use of or inability to use the product, even if advised by the end user/purchaser of the  
possibility of such damages. Since some Provinces do not allow the above limitation of  
liability, such limitation may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest  
Authorized Service Center call 1-877-BROTHER.  
Internet support: [email protected] or browse  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
Dollard-Des-Ormeaux, QC H9B 3H6  
L I M I T E D W A R R A N T Y ( C A N A D A )  
vi  
 
Quick Reference Guide  
4
5
For the next fax only, press  
to select ON, and then press Set  
or  
Sending Faxes  
.
Automatic Transmission  
Press to select additional settings  
OR—Press to fax.  
Enter the fax number.  
Press Fax Start  
1
1
2
Place the original face down in the ADF.  
2
Enter the fax number using One Touch,  
Speed Dial, Search or the dial pad.  
6
7
.
3
Press Fax Start.  
Receiving Faxes  
Sending a Cover Page  
Place the original face down in the ADF.  
Press Menu, 2, 2, 8.  
Select Receive Mode  
1
2
3
There are four Receive modes:  
FAX  
MANUAL  
,
TAD, FAX/TEL, and  
When NEXT FAX ONLY appears,  
.
press Set  
Press or  
(or OFF), and then press Set  
Press or to select a comment,  
and then press Set  
.
Press Mode until the LED shows  
your selection.  
4
5
6
7
to select ON  
.
Brother fax back system:  
In USA:  
1-800-521-2846  
.
Brother Global Web Site:  
Enter two digits to indicate the number  
of pages being sent, and then press Set  
.
Frequently Asked Questions (FAQs)  
and Product Support:  
Press  
OR—Press  
fax.  
1
to select additional settings  
2
if you are ready to  
Brother Accessories & Supplies  
In USA:  
:
8
9
Enter the fax number.  
Press Fax Start  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
.
Real Time Transmission  
In Canada: 1-877-BROTHER  
(voice)  
You can send faxes in real time.  
1
Place the original face down in the  
ADF.  
2
3
Press Menu, 2, 2, 6.  
Press  
then press Set  
transmission only press  
select NEXT FAX ONLY, and then  
press Set  
or  
to select ON, and  
OR—For the next  
or to  
.
Q U I C K R E F E R E N C E G U I D E  
vii  
Search/Speed Dial  
Storing Numbers  
1
Press Search/Speed Dial, then  
enter the first letter of the name  
you’re looking for.  
Storing One Touch Dial  
Numbers  
1
2
Press Menu, 2, 3, 1.  
2
3
4
Press  
or  
to search the  
Press the One Touch key where you  
want to store the number.  
memory.  
When the name is displayed, lift the  
handset—OR—Press Hook.  
3
4
5
Enter a number (up to 20 digits), and  
then press Set.  
Press Fax Start to dial. (If you  
pressed Hook to dial, pick up the  
handset when the other party  
answers.)  
Enter a name (or leave it blank), and  
then press Set  
.
Press Stop/Exit.  
5
To hang up, replace the handset.  
Storing Speed Dial Numbers  
1
2
Press Menu, 2, 3, 2.  
Making Copies  
Enter a three-digit (a two-digit for  
FAX-4100e) Speed Dial number,  
and then press Set.  
Single Copy  
1
2
Place the original face down in the  
ADF.  
3
4
5
Enter a number (up to 20 digits), and  
then press Set.  
Press Copy.  
Enter a name (or leave it blank), and  
then press Set  
.
Sorting Multiple Copies  
Press Stop/Exit.  
1
2
3
Place the original face down in the  
ADF.  
Telephone Operation  
Use the dial pad to enter the number  
of copies you want (up to 99).  
One Touch Dialing/  
Speed Dialing  
Pick up the handset—OR—Press  
Press Options, press  
select OPT:STACK/SORT, and  
or  
to  
1
2
then press Set.  
Hook and listen for a dial tone.  
Press  
or  
to select SORT,  
When you hear the dial tone, press  
the One Touch key of the location  
you want to call—OR—Press  
Search/Speed Dial, press #, and  
then press the three-digit (two-digit  
for FAX-4100e) Speed Dial number.  
(If you pressed Hook to dial, pick up  
the handset when the other party  
answers.)  
and then press Set.  
4
Press Copy.  
3
To hang up, replace the handset.  
Q U I C K R E F E R E N C E G U I D E  
viii  
For FAX-5750e Only  
How to Access the Complete Owner's Manual  
This Owner's Manual does not contain the information for the Printer, Scanner  
and PC Fax. When you are ready to learn detailed information about these  
operations, read the complete Owner's Manual that is included on the CD-ROM.  
To View On-Line Documentation  
(For Windows®):  
1
2
Turn on your PC. Insert the CD-ROM into your CD-ROM drive.  
If the model name screen appears, click your model name.  
The CD-ROM main menu will appear.  
3
4
Click On-Line Documentation.  
Click the documentation you want to read.  
If this window does not appear, use Windows® Explorer to run the setup.exe  
program from the root directory of the Brother CD-ROM.  
Note  
To View On-Line Documentation  
(For Macintosh®):  
1
Turn on your Macintosh. Insert the  
CD-ROM into your CD-ROM drive.  
The following window will appear.  
2
3
Double-click the Documents icon.  
If you see English and French folders,  
double-click your language.  
4
Double-click the icon for the documentation you want to read.  
H O W T O A C C E S S T H E C O M P L E T E O W N E R ' S M A N U A L  
ix  
For FAX-5750e Only  
®
How to Access Brother Support (For Windows Only)  
You can find all the contacts you will need, such as Web support (Brother  
Solutions Center), Customer Service and Brother Authorized Service Centers.  
• Click Brother Support on the main menu.  
The following screen will appear:  
I To view all Brother Numbers, including Customer Service numbers for the USA  
and Canada, click Support Information.  
additional product and services information, click Brother Mall.com.  
I
click Brother Solutions Center  
.
I To return to the main page, click BackOR—If you have finished your setup,  
click Exit.  
®
H O W T O A C C E S S B R O T H E R S U P P O R T ( F O R W I N D O W S  
O N L Y )  
x
Table of Contents  
To Complete Your FAX-4100e, FAX-4750e or  
Connecting Paper Cassette #2  
Connecting an External TAD  
T A B L E O F C O N T E N T S  
xi  
Recording Outgoing Message (OGM) on  
Installing Machine, External Two-Line TAD, and  
Turning on Cassette #2 (Option for FAX-4100e and  
xii  
Operation from Extension Telephone or External  
T A B L E O F C O N T E N T S  
xiii  
What Does Your Telephone Company’s  
xiv  
T A B L E O F C O N T E N T S  
xv  
Standard telephone and FCC Notices  
States only............................................................................. 14-1  
Federal Communications Commission (FCC) Declaration  
Industry Canada Compliance Statement  
xvi  
Scanner (Not available for FAX-4100e.  
T A B L E O F C O N T E N T S  
xvii  
1
Introduction  
1
Using This Manual  
Thank you for purchasing a Brother fax machine.  
This machine has been designed to be simple to use, with LCD screen prompts  
to guide you through programming your machine. However, you can use your  
machine to its fullest potential by taking a few minutes to read this manual.  
Additionally, your machine has a Reports Key. Press Reports, 1 to print a  
list of basic step instructions and explanations.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You  
will be able to find information about a specific feature or operation by checking  
the Index in the back of this manual.  
Conventions Used in this Manual  
Throughout this manual you’ll see special symbols alerting you to important  
information, warnings, and actions to perform. For clarification, and to help you  
choose the correct key presses, we’ve added illustrations of some of the LCD  
messages.  
boldface  
Bold typeface identifies a specific key on the machine control panel.  
italics  
Italics typeface emphasize an important point, or refer you to related  
topic.  
bubble dot  
Bubble Dot typeface identifies the messages on the LCD of the  
machine.  
Warnings detail precautions you must take to avoid possible  
personal injury.  
Cautions specify procedures you must follow or avoid to prevent  
possible damage to the machine.  
Notes tell you the proper response for a situation that may  
occur.  
Note  
FYI tips provide details about how the current operation  
interacts with other features.  
Improper Setup alerts you to devices and procedures that are  
not compatible with the machine.  
I N T R O D U C T I O N  
1 - 1  
       
Test Sheet Procedure and Product Registration  
(For USA Only)  
After programming your Station ID, please fill out the TEST SHEET included  
with your machine and then fax it to Brother’s Automated Fax Response System  
as your first transmission. This will verify that your machine is properly  
installed. To receive a response, you must set up your Station ID. (See Setting  
When this document is received, a confirmation sheet and Product Registration  
form will be sent back to your machine. Please fill out the form and return it to  
complete your registration.  
In USA:  
1-877-268-9575 (fax)  
To Complete Your FAX-4100e, FAX-4750e or  
FAX-5750e Registration On-Line (For USA Only)  
1
2
Insert the MFL Pro CD-ROM into your CD-ROM drive.  
Click On-Line Registration to register your product on-line from the main  
menu.  
1 - 2  
I N T R O D U C T I O N  
     
Control Panel Overview  
FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys.  
2
1
3
13 14 15 16  
12  
4
5
6
7
8
9
10  
11  
1Toner Empty Icon  
4One Touch Dial Keys  
The Toner icon flashes on and off when  
toner is low, so you’ll know to order  
another toner cartridge. You will be  
able to print until the indicator stays on.  
These 16 keys give you instant access to  
previously stored phone numbers.  
5Shift  
To access memory locations 17 through  
32 in the One Touch keys, hold down  
the Shift key.  
2LCD (Liquid Crystal Display)  
Displays messages to help you set up  
and operate your machine.  
6Telephone Keys:  
3Programming Keys:  
Hook  
Menu  
Lets you dial telephone and fax numbers  
Lets you access the Menu and  
without lifting the handset.  
Programming mode.  
Hold  
Set  
Lets you place calls on hold.  
Stores a menu setting in the machine.  
Also use for sending one fax to multiple  
numbers.  
Redial/Pause  
Redials the last number called. Also  
inserts a pause in autodial numbers.  
(Left Arrow)  
Moves the LCD cursor through text and  
options.  
(Right Arrow)  
7Search/Speed Dial  
Lets you look up numbers stored in the  
dialing memory. Also lets you dial  
stored phone numbers by pressing # and  
a three-digit (two-digit for FAX-4100e)  
number.  
Clear  
Deletes entered data or backs up one  
step in Menu table.  
I N T R O D U C T I O N  
1 - 3  
   
8Dial Pad  
Dials phone and fax numbers, and can  
CBroadcast  
Use this key when you send the same  
fax to many different locations  
(maximum of 282 locations, 182  
locations for FAX-4100e at once).  
be used as a keyboard for entering  
information into the machine.  
(For Canada only) The # key lets you  
switch the dialing type during a  
telephone call from PULSE to TONE.  
DResolution and Indicator Lights  
These LEDs show the Resolution you  
selected.  
9Volume High/Low Keys  
Lets you adjust speaker, ring and  
handset volume.  
EMode and Indicator Lights  
These LEDs show the Receive Mode  
you selected.  
0Stop/Exit  
Stops a fax, cancels an operation or exits FReports  
from Menu mode.  
Accesses the Reports menu so you can  
select reports to print: Help List, Auto  
Dial, Fax Activity, Transmission  
Verification, and User Settings.  
AFax Start  
Starts an operation, such as sending a  
fax.  
BCopy Keys:  
Enlarge/Reduce  
Lets you enlarge or reduce copies  
depending upon the ratio you select.  
Contrast  
Let you make a copy that is lighter or  
darker than the original.  
Options  
You can quickly and easily change your  
temporary settings (for the next copy  
only).  
Copy Mode  
Select the copy resolution for your type  
of original document.  
Copy  
Makes a copy.  
1 - 4  
I N T R O D U C T I O N  
About Fax Machines  
If you’re a first-time fax machine user, fax operation might seem a little  
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,  
and be able to send and receive faxes easily.  
Custom Features  
Do You Have Voice Mail on the Phone Line?  
If you have Voice Mail on the phone line on which you will install your new fax  
machine, there is a strong possibility that Voice Mail and the fax machine will  
conflict with each other while receiving incoming calls.  
Why Should There Be Trouble?  
Since both fax machines and Voice Mail pick up the line at the number of rings  
you have set, each of them has the ability to keep the other from receiving calls.  
For example, if your Voice Mail is set to answer after two rings and your fax  
machine is set to answer after four, your Voice Mail will keep your fax machine  
from receiving faxes. If you set Voice Mail and the Brother machine to answer  
at the same number of rings, there is no way of knowing which one will answer  
first. It is important to remember that neither Voice Mail nor the fax machine  
can pass the call back to the other after the call has been answered.  
How Can You Avoid Possible Problems?  
A very good way to avoid a problem like the one mentioned previously is to get  
a second phone number on your present phone line. Many people with Voice  
Mail opt for this choice, which is called “Distinctive Ring”, and they are very  
satisfied with it. For details about this type of custom service, please see  
Another way to avoid a possible problem is to replace your Voice Mail with an  
answering machine. Your Brother fax machine is designed to work in tandem  
with an answering machine or TAD (telephone answering device).  
I N T R O D U C T I O N  
1 - 5  
         
Fax Tones and Handshake  
When someone is sending a fax, the machine sends fax calling tones (CNG  
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when  
you dial and press Fax Start; they continue for about 60 seconds after dialing.  
During that time, the sending machine must begin the “handshake” with the  
receiving machine. Each time you use automatic procedures to send a fax, you  
are sending CNG tones over the phone line. You’ll soon learn to listen for these  
soft beeps each time you answer a phone on your fax line, so you can know if  
you are receiving a fax message.  
The receiving fax responds with fax receiving tones-loud, chirping sounds. A  
receiving fax chirps for about 60 seconds over the phone line, and the LCD  
shows RECEIVING. If your machine is set to the FAX mode, it will answer  
every call automatically with fax receiving tones. Even if the other party hangs  
up, your machine continues to send the “chirps” for about 60 seconds, and the  
screen continues to display RECEIVING. To cancel the receiving mode, press  
Stop/Exit.  
When your machine answers in FAX/TEL mode, the machine listens for CNG  
tones and then responds with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG tones and  
the receiving machine’s “chirps” overlap. This must be for at least 2 to 4  
seconds, so the machines can understand how each is sending and receiving the  
fax. The handshake cannot begin until the call is answered, and the CNG tones  
only last for about 60 seconds after the number is dialed. Therefore, it’s  
important for the receiving machine to answer the call in as few rings as  
possible.  
When you have an external telephone answering device (TAD) on your fax  
line, your TAD will determine the number of rings before the call is answered.  
Pay special attention to the directions in the Assembly and Connections chapter  
for connecting a TAD to your machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the machine to check the  
integrity of a fax transmission while it is in progress. ECM transmissions are  
possible only between machines that both have the ECM feature. If they do, you  
may send and receive fax messages that are continuously checked for their  
integrity. Sufficient memory must be available in your machine for this feature  
to work.  
1 - 6  
I N T R O D U C T I O N  
     
2
Assembly and Connections  
2
Packing List  
Make sure you have the following items:  
Drum Unit Assembly  
(With free Standard  
Toner Cartridge up  
to 3,000 pages)  
Telephone Handset  
Handset  
Curled Cord  
Power Cord  
Document  
Support  
Telephone  
Wire Cord  
Software  
License  
Document Tray  
with Extension  
Agreement  
(For FAX-5750e  
Only)  
Quick Setup  
Guide  
Paper Cassette  
CD-ROM  
(For FAX-5750e Only)  
Accessory  
Order Form  
Owners  
Manual  
Paper Cassette #2  
(Option for FAX-4100e  
and FAX-4750e)  
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in  
USA) or 1-877-BROTHER (in Canada). See Ordering Accessories and Supplies,  
Note  
Whenever you transport the machine, use the packing materials that came with  
your machine. If you do not pack the machine correctly, you may void your  
warranty.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 1  
     
Choosing a Location  
Place your machine on a flat, stable surface, such as a desk. Select a place that  
is free of vibration and shocks. Locate the machine near a telephone jack and a  
standard, grounded power outlet.  
Avoid placing your machine in a high-traffic area. Do not place near heaters,  
air conditioners, water, chemicals or refrigerators. Do not expose the machine  
to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks  
the flow of air from the fan on the sides of the machine. Do not connect your  
machine to electrical outlets controlled by wall switches or automatic timers.  
Disruption of power can wipe out information in the unit’s memory. Do not  
connect your machine to electrical outlets on the same circuit as large  
appliances or other equipment that might disrupt the power supply. Avoid  
interference sources, such as speakers or the base units of cordless phones.  
NO ! NO ! NO !  
WARNING  
I Never install telephone wiring during a lightning storm.  
I We recommend that this product be used with a surge protection device to protect the  
product against lightning storms.  
I Never install a telephone jack in a wet location unless the jack is specifically designed  
for a wet location.  
I Never touch telephone wires or terminals that are not insulated unless the telephone  
line has been disconnected at the network interface.  
I Use caution when installing or modifying telephone lines.  
I Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
I Do not use the telephone to report a gas leak in the vicinity of the leak.  
I For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the  
equipment and should be easily accessible.  
I To reduce the risk of shock or fire, use only a No. 26 AWG or larger  
telecommunications line cord.  
2 - 2  
A S S E M B L Y A N D C O N N E C T I O N S  
 
Assembly  
Installing the Drum Unit Assembly  
(with Toner Cartridge)  
1
Unpack the drum unit assembly,  
including the toner cartridge, and  
gently rock it from side to side five or  
six times to distribute the toner evenly  
inside the cartridge.  
To prevent damage to the drum, do not expose it to light for longer  
than a few minutes.  
2
Open the front cover of the machine.  
3
4
Insert the drum unit assembly into the  
machine.  
Close the front cover.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 3  
         
Attaching the Trays  
1
Attach the  
Document  
Support and  
Document Tray  
with Extension.  
Document  
Support  
Unfold the  
extension, which  
holds documents  
in place.  
Document Tray  
with Extension  
2
Unfold the Front  
Output Bin Extension, which holds  
printed pages in place.  
Front  
Output Bin  
Extension  
Connecting Paper Cassette #2  
(Option for FAX-4100e and FAX-4750e)  
1
Carefully pick up the machine  
and place it on top of Paper  
Cassette #2.  
2 - 4  
A S S E M B L Y A N D C O N N E C T I O N S  
       
2
Plug the modular cable from  
Cassette #2 into the modular  
jack on the Brother machine.  
To select which cassette will be used for printing, see Setting Cassette Usage,  
If you move the machine after connecting Cassette #2, be sure to carefully lift  
Cassette #2 with the machine because they are not attached.  
Manual Feed Slot  
Use the manual feed slot to print or copy on envelopes, labels,  
transparencies, card stock or thicker paper:  
The manual feed slot is above the paper cassette. Load paper or envelopes one  
at a time. You do not have to remove paper from the paper cassette.  
You do not have to choose Manual Feed in the Setup dialog box of your printer  
driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal),  
with the side you wish to print on face up in the manual feed slot.  
1
2
Align the paper at the center of the manual feed slot and insert the paper into the  
manual feed slot until the front edge of the paper touches the paper feed roller.  
Adjust the paper guides to the width of the paper.  
Manual  
Feed  
Slot  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 5  
   
Paper  
Acceptable Paper  
Paper Type  
Paper Cassette cut sheet  
Paper Size  
Letter, Legal, A4, A5, ISO B5, Executive  
#1 & #2:  
Manual Feed  
Slot:  
cut sheet  
Letter, Legal, A4, A5, B5 (JIS/ISO), Executive,  
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)  
COM-10, Monarch, C5, DL  
envelopes  
post cards  
labels and  
transparencies  
Letter, A4  
We Recommend:  
Cut sheet:  
Xerox 4200DP 20 lb, Champion Paper One 20 lb,  
Hammermill Laser Paper 24 lb  
Labels:  
Transparencies:  
Avery laser label #5160  
3M CG3300 for laser printers or equivalent  
Paper Capacity of Paper Cassette  
Paper Cassette  
#1 & #2:  
Max. paper height is 1.06 inches (27 mm) (use the  
guides) or approx. 250 sheets of 20 lb. (75 g/m2)  
Letter/A4 paper, 10 transparencies.  
Front Output Bin:  
Approx. 150 sheets of 20 lb. (75 g/m2)  
Letter/A4 paper  
Paper Specification for the Cassette  
Cut Sheet  
Basis Weight:  
Caliper:  
16 to 28 lb. (60 to 105 g/m2)  
0.003 to 0.005 inches. (0.08 to 0.13 mm)  
4% to 6% by weight  
Moisture Content:  
2 - 6  
A S S E M B L Y A N D C O N N E C T I O N S  
               
Manual Feed Slot  
Cut Sheet  
Envelopes  
16 to 43 lb.  
20 to 24 lb.  
Basis Weight:  
(60 to 161 g/m2)  
(75 to 90 g/m2)  
0.003 to 0.008 inches.  
(0.08 to 0.2 mm)  
0.003 to 0.005 inches.  
(0.084 to 0.14 mm)  
Caliper:  
Moisture Content:  
4% to 6% by weight  
4% to 6% by weight  
Fax messages can be received on only Letter, Legal and A4 size paper.  
If you use legal or A4, change the Paper Size setting: (Menu, 1, 1.)  
Loading Paper in Paper Cassette  
1
Pull the paper cassette completely out of the machine.  
2
Slide the paper width and length adjusters for the paper size you want.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 7  
     
3
Fan the paper well. Load paper  
in the paper cassette. Press  
Maximum  
Paper  
Height  
Guide  
down on the paper to flatten it  
in all four corners, keeping the  
paper level below the guide.  
The cassette can hold up to 250  
sheets of 20 lb (75g/m2) paper.  
4
Slide the paper cassette into the machine until it locks into place.  
2 - 8  
A S S E M B L Y A N D C O N N E C T I O N S  
 
Connections  
Connecting the Machine  
Connect the handset, power cord, and telephone line.  
1
Connecting the Handset  
Connect the curled handset cord to the bottom of the handset and the left side of  
the machine.  
2
3
Connect the power cord.  
Connect the telephone line.  
Connect one end of the telephone line cord to the jack labeled LINE on the left  
side of the machine. Connect the other end to a modular wall jack.  
WARNING  
I This machine must be grounded using a three-prong plug.  
I Since the machine is grounded through the power outlet, you can protect yourself from  
potentially hazardous electrical conditions on the telephone line by keeping the power  
to your machine on when you connect it to a telephone line. When you want to move  
your machine, protect yourself by disconnecting the telephone line first, and then the  
power cord.  
I Lightning and power surges can damage this product! We recommend that you use a  
quality surge protection device on the AC power line and on the telephone line, or  
unplug the lines during a lightning storm.  
I Do not touch the rollers at the paper exit.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 9  
               
Connecting an External Telephone  
Your machine is equipped with a handset that you can use as a regular phone.  
However, you can also connect a separate telephone (or telephone answering  
device) directly to your machine.  
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.  
on the left side of the machine.  
Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE,  
and, if the machine handset is lifted, an alarm sounds. To disconnect a call on  
the external phone and switch to the machine, press Hook.  
Connecting an External TAD  
(Telephone Answering Device)  
Sequence  
You might choose to connect an answering system. When you have anexternal  
TAD on the same telephone line as the machine, the TAD answers all calls. The  
machine “listens” for fax calling (CNG) tones. If it hears them, the machine  
takes over the call and receives the fax. If it doesn’t hear CNG tones, the  
machine lets the TAD continue playing your outgoing message so your caller  
can leave you a voice message.  
The TAD must answer within four rings (the recommended setting is two rings).  
The machine cannot hear CNG tones until the TAD has answered the call, and  
with four rings there are only 8–10 seconds of CNG tones left for the fax  
“handshake.” Make sure you carefully follow the instructions in this manual for  
recording your outgoing message. We do not recommend using the toll saver  
feature on your external answering machine if it exceeds 4 rings.  
Connections  
The external TAD must be plugged into the left side of the machine in the jack  
labeled EXT. Your machine cannot work properly if you plug the TAD into a  
wall jack.  
If You Subscribe to your Telephone Company’s Distinctive Ring Service:  
You may connect an external TAD to a separate wall jack only if you subscribe  
to your telephone company’s Distinctive Ring service, have registered the  
distinctive ring pattern on your machine, use that number as a fax number and  
have set your machine’s Receive mode to MANUAL. The recommended  
setting is three or four rings on the external TAD when you have the telephone  
company’s Distinctive Ring service.  
If You Do Not Subscribe to Distinctive Ring Service:  
You must plug your TAD into the EXT. jack of your Brother machine. If your  
TAD is plugged into a wall jack, both your machine and the TAD will try to  
control the phone line. (See illustration on Page 2-11.)  
2 - 10  
A S S E M B L Y A N D C O N N E C T I O N S  
                   
Do not connect a TAD elsewhere on the same phone line.  
1
2
Plug the telephone line cord from the wall jack into the left side of the machine  
in the jack labeled LINE.  
Plug the telephone line cord from your TAD into the left side of the machine in  
the jack labeled EXT. (Make sure this cord is connected to the TAD at the  
TAD’s telephone line jack, and not its telephone set jack.)  
3
Set your external TAD to four rings or less. (The machine’s Ring Delay setting  
does not apply).  
4
5
Record the outgoing message. (See below.)  
Set the Receive mode to TAD by pressing Mode until both FAX and FAX/TEL  
lights are on.  
Recording Outgoing Message (OGM) on External TAD  
Timing is important in recording this message. The message sets up the ways to  
handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message. (This allows your  
machine time to listen for the fax CNG tones of automatic transmissions before  
they stop.)  
2
3
Limit your speaking to 20 seconds. (See Easy Receive, Page 5-3.)  
End your 20-second message by giving your Fax Receive Code for people  
sending manual faxes. For example: “After the beep, leave a message or send  
a fax by pressing 5 1 and Start.”  
We recommend beginning your OGM with an initial 5-second silence because  
the machine cannot hear fax tones over a resonant or loud voice. You may try  
omitting this pause, but if your machine has trouble receiving, then you must  
rerecord the OGM to include it.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 11  
       
Special Line Considerations  
Roll Over Phone Lines  
A roll over phone system is a group of two or more separate telephone lines that  
pass incoming calls to each other if they are busy. The calls are usually passed  
down or “rolled over” to the next available phone line in a preset order.  
Your machine can work in a roll over system as long as it is the last number in  
the sequence, so the call cannot roll away. Do not put the machine on any of the  
other numbers; when the other lines are busy and a second fax call is received,  
the fax call would be transferred to a line that does not have a fax machine. Your  
machine will work best on a dedicated line.  
Two-Line Phone System  
A two-line phone system is nothing more than two separate phone numbers on  
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)  
or combined into one jack (RJ14). Your machine must be plugged into an RJ11  
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may  
contain four wires (black, red, green, yellow). To test the type of jack, plug in a  
two-line phone and see if it can access both lines. If it can, you must separate the  
line for your machine.  
Converting Telephone Wall Outlets  
There are three ways to convert to an RJ11 receptacle. The first two ways may  
require assistance from the telephone company. You can change the wall outlets  
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet  
installed and slave or jump one of the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter  
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,  
Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug  
the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it  
into L2 of the triplex adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
2 - 12  
A S S E M B L Y A N D C O N N E C T I O N S  
                 
Installing Machine, External Two-Line TAD, and Two-Line  
Telephone  
When you are installing an external two-line telephone answering device  
(TAD) and a two-line telephone, your machine must be isolated on one line at  
both the wall jack and at the TAD. The most common connection is to put the  
machine on Line 2, which is our assumption in the following steps. The back of  
the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and  
the other labeled L2. You will need at least three telephone line cords, the one  
that came with your machine and two for your external two-line TAD. You will  
need a fourth line cord if you add a two-line telephone.  
1
2
Place the two-line TAD and the two-line telephone next to your machine.  
Plug one end of the telephone line cord for your fax machine into the L2 jack of  
the triplex adapter. Plug the other end into the LINE jack on the left side of the  
machine.  
3
4
Plug one end of the first telephone line cord for your TAD into the L1 jack of  
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line  
TAD.  
Plug one end of the second telephone line cord for your TAD into the L2 jack  
of the two-line TAD. Plug the other end into the EXT. jack on the left side of  
the machine.  
Triplex Adapter  
Two Line Phone  
Two Line  
External TAD  
FAX/MFC  
You can keep two-line telephones on other wall outlets as always. There are two  
ways to add a two-line telephone to the machine’s wall outlet. You can plug the  
telephone line cord from the two-line telephone into the L1+L2 jack of the  
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the  
two-line TAD.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 13  
     
Multi-Line Connections (PBX)  
Most offices use a central telephone system. While it is often relatively simple  
to connect the machine to a key system or a PBX (Private Branch Exchange),  
we suggest that you contact the company that installed your telephone system  
and ask them to connect the machine for you. It is advisable to have a separate  
line for the machine. You can then leave the machine in FAX mode to receive  
faxes any time of day or night.  
If the machine is to be connected to a multi-line system, ask your installer to  
connect the unit to the last line on the system. This prevents the unit from being  
activated each time a telephone call is received.  
As with all fax units, this machine must be connected to a two wire system. If  
your line has more than two wires, proper connection of the machine cannot be  
made.  
If you are installing the machine to work with a PBX:  
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances  
with a PBX. Any cases of difficulty should be reported first to the company that  
handles your PBX.  
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Receive Mode be set to MANUAL. All incoming calls  
should initially be regarded as telephone calls.  
The machine may be used with either pulse or tone dialing telephone service.  
Custom Features on Your Phone Line  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an  
answering service, or an alarm system, or other custom feature on one phone  
line, it may create a problem with the operation of your fax machine. (SeeI have  
difficulty with custom features on a single line, Page 13-8.)  
2 - 14  
A S S E M B L Y A N D C O N N E C T I O N S  
         
3
On-Screen Programming  
3
User-Friendly Programming  
We have designed your machine with on-screen programming and a Reports  
key. User-friendly programming helps you take full advantage of all the menu  
selections your machine has to offer.  
Since your fax programming is done on the LCD, we created step-by-step on-  
screen prompts to help you program your machine. All you need to do is follow  
the prompts as they guide you through the menu selections and programming  
options.  
Menu Mode  
You can access the Menu by pressing Menu. The LCD shows:  
Then  
For FAX-4100e:  
Press 1 for General Setup—OR—  
1.GENERAL SETUP  
Press 2 for Fax Operations—OR—  
2.FAX  
Press 3 for Copy Operations—OR—  
3.COPY  
For FAX-4750e:  
Press 1 for General Setup—OR—  
1.GENERAL SETUP  
2.FAX  
Press 2 for Fax Operations—OR—  
Press 3 for Copy Operations—OR—  
3.COPY  
Press 4 for Network Operations.  
4.LAN  
(Option for FAX-4750e.)  
O N - S C R E E N P R O G R A M M I N G  
3 - 1  
         
For FAX-5750e:  
Press 1 for General Setup—OR—  
1.GENERAL SETUP  
2.FAX  
Press 2 for Fax Operations—OR—  
Press 3 for Copy Operations—OR—  
Press 4 for Print Operations—OR—  
3.COPY  
4.PRINTER  
5.LAN  
Press 5 for Network Operations.  
You can scroll more quickly by pressing  
see all options, in the opposite order.)  
. (Use  
to scroll backward and  
Before you press Set after entering information in a field using the dial pad, you  
can correct a mistake. Use  
characters.  
to back up and then type over the incorrect  
When you finish a setting, the LCD shows ACCEPTED.  
If you want to exit the Menu Mode, press Stop/Exit.  
3 - 2  
O N - S C R E E N P R O G R A M M I N G  
Menu Selection Table  
You can probably perform most of these programming operations without the  
Owner’s Manual. To help you understand the menu selections and options that  
are found in the machine programs, use the Menu Selection Table below.  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL 1. PAPER SIZE  
SETUP  
LETTER  
Selects size of  
paper for received  
faxes.  
LEGAL  
A4  
These settings  
appear if  
Cassette #2  
was installed  
and set to ON.  
CASSETTE #1  
CASSETTE #2  
LETTER/  
LEGAL/A4  
CASSETTE  
USAGE  
FOR FAX  
AUTO/  
CASSETTE #1  
ONLY/  
CASSETTE #2  
ONLY  
FOR COPY  
2. DATE/TIME  
3. STATION ID  
Enter date and time  
fortheLCDdisplay  
and heading on fax  
transmissions.  
Program your  
name, fax number  
and telephone  
number to appear  
on each transmitted  
page.  
FAX  
TEL  
NAME  
4. VOLUME  
1. RING  
OFF  
Adjusts ring  
volume.  
LOW  
MED  
HIGH  
2. BEEPER  
OFF  
Adjusts beeper  
volume.  
LOW  
HIGH  
3. SPEAKER  
4. HANDSET  
OFF  
Adjusts speaker  
volume.  
LOW  
MED  
HIGH  
LOW  
Adjusts handset  
volume.  
HIGH  
5. VOLUME  
AMPLIFY  
For the hearing-  
impaired, you can set  
the volume to the  
ON  
(PERMANENT/  
TEMPORARY)  
VOL AMPLIFY:ON  
setting on a permanent  
or temporary basis.  
OFF  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
3 - 3  
   
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL 5. CASSETTE  
Turn CASSETTE  
#2 ON if you  
purchased the  
optional Cassette  
#2 for FAX-4100e  
and FAX-4750e.  
ON  
(FAX-5750e)  
SETUP  
#2  
(continued)  
OFF  
(FAX-4100e and  
FAX-4750e)  
6. AUTO  
DAYLIGHT  
Changes for  
Daylight Savings  
Time  
ON  
OFF  
ON  
automatically.  
7. TONER  
SAVE  
Increases life of  
toner cartridge.  
OFF  
8. SLEEP  
MODE  
Conserves power  
9. TONE/  
PULSE  
TONE  
Selects dialing  
mode  
PULSE  
0. LOCAL  
LANGUAGE  
(Canada Only)  
Allows you to  
change the LCD  
Language to  
French.  
ENGLISH  
See  
French  
Manual  
FRENCH  
2. FAX  
1. SETUP  
RECEIVE  
1. RING DELAY 00  
Number of rings  
before the machine  
answers in FAX or  
FAX/TEL mode.  
01  
02  
03  
04  
2. F/T  
RING TIME  
20  
30  
40  
70  
Sets the time for  
“double-ring” in  
FAX/TEL mode.  
3. EASY  
RECEIVE  
ON  
Receive fax  
messages without  
pressing the  
SEMI  
Fax Start key.  
OFF  
4. REMOTE  
CODE  
Activate or deactivate  
the machine from a  
remote location.  
You can type in new  
codes.  
ON  
(
51, #51)  
OFF  
The factory setting (option) is shown in bold.  
Note  
3 - 4  
O N - S C R E E N P R O G R A M M I N G  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
1. SETUP  
RECEIVE  
(continued)  
5. AUTO  
REDUCTION  
ON  
Reduces size of  
image.  
OFF  
These settings  
appear if  
Cassette #2  
was installed  
and set to ON.  
ON  
CASSETTE #1  
OFF  
ON  
OFF  
CASSETTE #2  
6. PRINT  
DENSITY  
Makes prints  
darker or lighter.  
-
+
7. POLLING RX  
Sets up your  
machine to poll  
another fax machine.  
ON  
OFF  
2. SETUP  
SEND  
1. CONTRAST  
AUTO  
Changes lightness  
or darkness of a fax  
you are sending.  
S.LIGHT  
S.DARK  
2. FAX  
RESOLUTION FINE  
STANDARD  
Changesthedefault  
setting of fax  
resolution.  
S.FINE  
PHOTO  
00:00  
3. DELAYED  
TIMER  
Sets the time of day  
that delayed faxes  
will be sent.  
4. DELAYED  
FAX  
Sends documents  
later.  
5. BATCH TX  
Sends all delayed  
faxes that are to the  
same fax number  
and at the same time  
as one transmission.  
ON  
OFF  
6. REAL TIME  
TX  
You can send a fax  
without using  
memory.  
NEXT FAX ONLY  
ON  
OFF  
7. POLLED TX  
Sets up your  
ON  
machine with a  
document to be  
retrievedbyanother  
fax machine.  
OFF  
8. COVERPG  
SETUP  
NEXT FAX ONLY  
ON  
OFF  
Automatically  
sends a cover page  
you program.  
PRINT SAMPLE  
9. COVERPAGE  
MSG  
Programs  
customized  
message for fax  
cover page.  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
3 - 5  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
2. SETUP  
SEND  
(continued)  
0. OVERSEAS  
MODE  
Adjusts for  
sometimes difficult  
overseas  
ON  
OFF  
transmissions.  
3. SET  
AUTO DIAL  
1. ONE-TOUCH  
DIAL  
Store One-Touch  
numbers so you can  
dial by pressing  
only one key (and  
Fax Start).  
2. SPEED-DIAL  
Store 200 (100 for  
FAX-4100e) Speed  
Dialnumberssoyou  
can dial by pressing  
only four keys (and  
Fax Start).  
3. SETUP  
GROUPS  
Sets up a Group  
number for  
Broadcasting.  
4. SETUP  
REPORTS  
1. TRANSMISSION ON  
Initial setup for  
Transmission  
Verification Report  
and FAX Activity  
Report.  
ON+IMAGE  
OFF  
OFF+IMAGE  
2. ACT.  
INTERVAL  
EVERY 50 FAXES  
6/12/24 Hours  
2/7 Days  
OFF  
5. REMOTE  
FAX OPT  
1. FAX FWD/  
PAGING  
OFF  
Sets the machine to  
forward fax  
messages–OR–to  
call your pager.  
FAX  
FORWARD  
PAGING  
ON  
2. FAX  
STORAGE  
Stores incoming  
faxes in memory  
for remote  
OFF  
159  
retrieval.  
3. REMOTE  
ACCESS  
Personalizes code  
for retrieving faxes.  
4. PRINT FAX  
Prints incoming  
faxes stored in the  
memory.  
5. BACKUP  
PRINT  
(FAX-4750e  
and FAX-5750e  
only)  
Prints a copy of  
faxes as they are  
received into  
memory.  
ON  
OFF  
The factory setting (option) is shown in bold.  
Note  
3 - 6  
O N - S C R E E N P R O G R A M M I N G  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
6. REMAINING  
JOBS  
Checks which jobs  
are in memory or  
cancel a delayed  
fax or polling job.  
0. MISCELLANEOUS 1. DISTINCTIVE  
ON  
Uses the telephone  
company Distinctive  
Ring subscriber  
service to register the  
ring pattern with the  
machine.  
OFF  
SET  
2. CALLER ID  
3. DRUM LIFE  
DISPLAY#  
View or print a list of  
the last 30 Caller IDs  
stored in memory.  
PRINT REPORT  
You can check the  
percentageofdrumlife  
that remains available.  
4. MEM SECURITY  
(FAX-4750e  
and FAX-  
Stops most  
operations except  
receiving faxes into  
memory.  
5750e only)  
3. COPY  
1. COPY MODE  
AUTO  
TEXT  
Selects the Copy  
resolution for your  
type of original.  
PHOTO  
2. CONTRAST  
Adjusts the  
contrast.  
-
+
3. PAPER  
TYPE  
THIN  
Identify the type of  
paper in the multi-  
purpose sheet feeder.  
PLAIN  
THICK  
THICKER  
These settings  
appear if  
Cassette #2  
was installed  
and set to ON.  
THIN  
PLAIN  
THICK  
THICKER  
CASSETTE #1  
THIN  
PLAIN  
THICK  
THICKER  
CASSETTE #2  
4. PRINTER  
(Only for  
FAX-  
1. PRINT  
OPTIONS  
1. INTERNAL  
FONT  
You can print resident  
fonts to check and  
confirm font types.  
5750e)  
2. CONFIGU-  
RATION  
Printer settings and  
status are listed here.  
2. RESET  
PRINTER  
You can restore the  
printer back to the  
factory default settings.  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
3 - 7  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
4. LAN  
(Option for  
FAX-4750e.  
5. LAN  
(For  
See the  
NC-  
)
8100h  
Owner’s  
manual  
on the  
CD-  
FAX-5750e.)  
(
Not  
available for  
FAX-4100e.  
ROM.  
)
The factory setting (option) is shown in bold.  
Note  
3 - 8  
O N - S C R E E N P R O G R A M M I N G  
4
Initial Setup  
4
Getting Started  
Setting Paper Size  
You can use three sizes of paper for printing your faxes: letter, legal and A4.  
When you change the size of paper you have loaded in the machine, you will  
need to change the setting for the paper size, so your machine will know how to  
fit the incoming fax on the page.  
After you connect the optional Cassette #2, you can select the paper size for each  
1
2
Press Menu, 1, 1.  
1.PAPER SIZE  
If you have the Cassette #2, press  
or  
to select CASSETTE #1 or  
CASSETTE #2, and then press Set.  
3
4
Press  
or  
to select LETTER,  
LEGAL or A4 (for the cassette you  
selected in Step 2), and then press Set.  
Press Stop/Exit.  
Turning on Cassette #2 (Option for FAX-4100e and  
FAX-4750e)  
When the optional CASSETTE #2 is set to ON, you can set paper size and the  
Paper Size above.)  
1
2
Press Menu, 1, 5.  
5.CASSETTE #2  
Use  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
I N I T I A L S E T U P  
4 - 1  
             
Setting Cassette Usage  
The default setting of AUTO allows your machine to choose the optional  
Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the  
paper in Cassette #2. Choose CASSETTE#1 ONLY or CASSETTE#2 ONLY  
if you want to keep special paper in the other cassette and control when it is  
used.  
1
2
Press Menu, 1, 1.  
Press  
or  
to select CASSETTE USAGE, and then press Set.  
3
To set cassette usage for faxes, press  
press Set.  
or  
to select FOR FAX, and then  
OR— To set cassette usage for copies, press  
and then press Set.  
or to select FOR COPY,  
OR— If you are finished go to Step 5.  
4
5
Press  
or  
to select AUTO, CASSETTE#1 ONLY or CASSETTE#2  
ONLY, and then press Set.  
Press Stop/Exit.  
Setting Date and Time  
Your machine displays the date and time, and prints it on every fax you send.  
In the event of a power failure, you may have to reset the date and time. All other  
settings remain unaffected.  
1
2
3
Press Menu, 1, 2.  
2.DATE/TIME  
Enter the last two digits of the year, and then  
press Set.  
YEAR:XX  
ENTER & SET KEY  
Enter two digits for the month and press Set.  
(For example, enter 09 for September, or 10  
for October).  
MONTH:XX  
ENTER & SET KEY  
4
5
Enter two digits for the day, and then press  
Set. (For example, 06).  
DAY:XX  
ENTER & SET KEY  
Enter the time in 24-hour format, and then  
press Set. (For example, enter 15:25 for 3:25  
PM).  
TIME:XX:XX  
ENTER & SET KEY  
6
Press Stop/Exit.  
The screen now shows the date and time you set whenever the machine is in  
standby mode.  
4 - 2  
I N I T I A L S E T U P  
         
Setting Station ID  
You should store your name or (company name) and fax number to be printed  
on all fax pages you send. The telephone number you enter will be printed only  
1
2
Press Menu, 1, 3.  
3.STATION ID  
Enter your fax number (up to 20  
digits), and then press Set. You must  
enter a fax number to proceed.  
FAX:  
ENTER & SET KEY  
3
Enter your telephone number (up) to  
20 digits), and then press Set.  
If your telephone number and fax  
number are the same, enter the same  
number again. The number appears  
on Cover pages.  
TEL:  
ENTER & SET KEY  
4
5
Use the dial pad to enter your name  
(up to 20 characters), and then press  
Set.  
NAME:  
ENTER & SET KEY  
(See Entering Text.)  
Press Stop/Exit.  
The LCD returns to the date and time.  
If your Station ID has already been programmed, the LCD prompts “1” to make  
a change, or “2” to exit without changing.  
NOTICE  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone machine unless such messages clearly  
contain, in a margin at the top or bottom of each transmitted page,  
or on the first page of the transmission, the date and time it is sent  
and an identification of the business or other entity or other  
individual sending the message and the telephone number of the  
sending machines or such business, other entity, or individual.  
In order to program this information into your machine, you should  
complete the steps described on pages 4-2 and 4-3.  
I N I T I A L S E T U P  
4 - 3  
     
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to  
type text into the machine. Most keys on the dial pad have three or four letters  
printed above them. The keys for 0, # and  
don’t have printed letters because  
they are used for special characters.  
By pressing the appropriate number key repeatedly you can access the character  
you want.  
Key  
2
once  
A
twice  
B
three times four times five times  
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
3
D
E
4
G
H
I
5
J
K
L
O
R
V
Y
6
M
P
N
M
7
7
Q
8
T
U
T
9
9
W
X
Inserting Spaces  
If you want to enter a blank space, press  
between characters.  
once between numbers and twice  
Making Corrections  
If you entered a letter incorrectly and want to change it, press  
to move the  
cursor after the last correct letter. Then press Clear; all letters above and to the  
right of the cursor will be deleted. Re-enter the correct characters. Also, you can  
back up and type over incorrect letters.  
Repeating Letters  
If you need to enter a character that is assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
Special Characters and Symbols  
Press  
for  
for  
for  
(space) ! “ # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
É À È Ê Î Ç Ë Ö 0  
+ , - . /  
Press #  
Press 0  
4 - 4  
I N I T I A L S E T U P  
                 
Setting the Ring Volume  
1
2
Press Menu, 1, 4, 1.  
1.RING  
Press  
or  
to select (OFF, LOW,  
MED, or HIGH) and press Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your machine is idle. You can turn the ring  
OFF or you can select a ring volume level.  
Press High or Low to adjust the volume level. With each key press, your  
machine rings so you can hear the active setting as the LCD shows it. Each key  
press changes the volume to the next setting. The new setting will remain until  
you change it again.  
Setting the Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.  
When the beeper is set to LOW or HIGH, the machine beeps every time you  
press a key or make an error and when fax sending or receiving is finished.  
1
2
3
4
Press Menu, 1, 4, 2.  
Press  
or  
to select your setting.  
When the LCD shows the setting you want, press Set.  
Press Stop/Exit.  
Setting the Speaker Volume  
1
2
Press Menu, 1, 4, 3.  
3.SPEAKER  
Press  
or  
to select your setting  
(LOW, MED, HIGH or OFF), and  
then press Set.  
3
Press Stop/Exit.  
OR—  
If you are using Hook, you can adjust the speaker volume while dialing. You  
can turn the speaker off or you can select a speaker volume level. The default  
setting is the lowest volume.  
Press High or Low to adjust the volume level. With each key press, the volume  
changes as the LCD shows the active setting. The new setting will remain until  
you change it again.  
I N I T I A L S E T U P  
4 - 5  
                 
Setting the Handset Volume  
1
2
Press Menu, 1, 4, 4.  
Press  
or  
to select your setting  
4.HANDSET  
(LOW or HIGH), and then press Set.  
The default setting is LOW.  
3
Press Stop/Exit.  
OR—  
Any time you are talking on the telephone, you can adjust the handset volume  
by pressing the volume High or Low keys on the control panel. The LCD shows  
the setting you are choosing.  
The new setting will remain until you change it again.  
Choosing the Handset Volume (For Volume Amplify)  
Before you begin to use the machine, you must decide if you need to set the  
handset volume to AMPLIFY:ON for a user who is hearing-impaired. The  
AMPLIFY:ON volume level complies with FCC standards.  
VOLUME AMPLIFY: OFF  
This default setting is appropriate if none of the users are hearing-impaired.  
During a conversation, users can press Volume High or Low on the control  
panel to adjust the volume to LOW or HIGH. When the handset is replaced, the  
handset volume will remain until you change it again.  
VOLUME AMPLIFY: ON—TEMPORARY  
This setting is appropriate if some of the users are hearing-impaired. During a  
conversation, users can press Volume High or Low on the control panel to  
adjust the volume to LOW, HIGH or AMPLIFY. When the handset is  
replaced, the handset volume returns to the default setting of LOW.  
VOLUME AMPLIFY:ON—PERMANENT  
Choose VOL AMPLIFY:ONPERMANENT if all of the users are hearing-  
impaired. During a conversation, users can press Volume High or Low on the  
control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the  
handset is replaced, the handset volume returns to the default setting of  
AMPLIFY.  
When you press Volume High or Low on the control panel to adjust the  
volume, the display shows the setting you are choosing. Each key press changes  
the volume to the next setting.  
WARNING  
It is important that you do not choose PERMANENT unless all the users  
are hearing-impaired. Otherwise, the default setting of AMPLIFY may  
damage the hearing of some users.  
4 - 6  
I N I T I A L S E T U P  
       
Setting Volume Amplify (For the Hearing-Impaired)  
1
2
Press Menu, 1, 4, 5.  
5.VOLUME AMPLIFY  
If none of the users are hearing-impaired,  
VOL AMPLIFY:ON?  
SELECT <- -> & SET  
press  
or  
to select  
VOL AMPLIFY:OFF? and then press  
Set, and then go to Step 4—OR—  
If some or all of the users are hearing-  
impaired, select VOL AMPLIFY:ON?  
and then press Set.  
3
4
If all the users are hearing-impaired,  
PERMANENT?  
press  
or  
to select  
SELECT <- -> & SET  
PERMANENT? and then press Set  
OR—If only some of the users are  
hearing-impaired, select  
TEMPORARY?  
SELECT <- -> & SET  
TEMPORARY? and then press Set.  
Press Stop/Exit.  
Memory Storage  
In the event of a power failure, all menu settings are stored permanently:  
GENERAL SETUP, SETUP RECEIVE, SET AUTO DIAL, REMOTE  
FAX OPT plus the COVERPG SETUP and COVERPG MSG (from SETUP  
SEND). You may have to reset the date and time.  
Your machine has a Memory Backup feature;  
after a power failure all faxes in memory will be saved for up to four days.  
Turning On Automatic Daylight Savings Time  
You can set the machine to change automatically for Daylight Savings Time.  
It will reset itself forward one hour in the Spring and back one hour in the Fall.  
1
2
Press Menu, 1, 6.  
6.AUTO DAYLIGHT  
Press  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
I N I T I A L S E T U P  
4 - 7  
             
Toner Save  
You can conserve toner using this feature. When you set Toner Save to ON,  
print appears somewhat lighter. The default setting is OFF.  
1
2
Press Menu, 1, 7.  
7.TONER SAVE  
Press  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
Sleep Mode  
Setting the Sleep Mode reduces power consumption while the machine is idle.  
You can choose how long the machine is idle (from 00 to 99 minutes) before it  
drops into sleep mode. The timer automatically resets itself after the machine  
receives a fax or PC data, or makes a copy. The default setting is 5 minutes.  
1
2
Press Menu, 1, 8.  
8.SLEEP MODE  
Use the Dial pad to enter the length of  
time the machine is idle before it drops  
into sleep mode (00 to 99 minutes), and then press Set.  
3
Press Stop/Exit.  
Setting Tone/Pulse Dialing Mode  
Your fax machine comes set to accommodate tone (multi-frequency) dialing  
service.  
If you have pulse (rotary) dialing service, you need to change the dialing mode.  
1
2
Press Menu, 1, 9.  
9.TONE/PULSE  
Press  
or  
to select TONE or  
PULSE and then press Set.  
3
Press Stop/Exit.  
4 - 8  
I N I T I A L S E T U P  
                 
5
Setup Receive  
5
Basic Receiving Operations  
Select Your Receive Mode  
There are four different receive modes for your machine. You may choose the  
mode that best suits your needs by pressing the Mode button repeatedly until  
you have changed the FAX and FAX/TEL lights to the setting you want to use.  
NOTE: The lighted indicators mean  
Mode Light How it works  
The machine  
= not selected  
When to use it  
For dedicated fax lines.  
= is selected and lit.  
FAX  
FAX  
(automatic  
receive)  
automatically answers You cannot receive a  
every call as a fax.  
TAD  
voice call but you can  
call out.  
FAX/TEL  
TAD  
The external TAD  
automatically answers have an answering  
every call. Voice machine on your phone  
messages are stored on line.  
the external TAD. Fax  
messages are printed.  
Use this mode if you  
FAX  
TAD  
(External  
Telephone  
Answering  
Device)  
FAX/TEL  
FAX/TEL*  
(fax and  
telephone)  
The machine controls  
the line and  
automatically answers the same line, even if it  
every call. If the call is is on a separate jack on  
a fax it will receive the the same line. You  
fax. If the call is not a cannot use the  
You cannot have an  
answering machine on  
FAX  
TAD  
FAX/TEL  
fax it will ring (double- telephone company’s  
ring) for you to pick up Voice Mail in this  
the call.  
mode.  
MANUAL  
(manual  
receive)  
You control the phone Use this mode when  
FAX  
TAD  
line and must answer  
every call yourself.  
you are using a  
computer modem on  
the same line or if you  
receive very few fax  
messages. You can also  
use this mode with  
Distinctive Ring.  
FAX/TEL  
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have  
extension phones on the line, set the Ring Delay to 4 rings.  
S E T U P R E C E I V E  
5 - 1  
                       
Setting Ring Delay  
The Ring Delay setting determines the number of times the machine rings  
before it answers. If you have extension phones on the same line as the machine,  
keep the Ring Delay default setting of 4. (See Easy Receive, Page 5-3 and  
1
2
Press Menu, 2, 1, 1.  
1.RING DELAY  
Press  
or  
to select how many times  
the line rings before the machine answers  
(00 – 04), and then press Set. (If you  
select 00, the line doesn’t ring at all.)  
3
Press Stop/Exit.  
Setting F/T Ring Time (For FAX/TEL Mode Only)  
If you set the receive mode to FAX/TEL, you’ll need to determine how long the  
machine will send you its special double-ring when you have a voice call. This  
ringing happens after the initial ringing from the phone company. Only the  
machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line  
ring the special double-ring. However, you can answer the call on any extension  
phone (in a separate wall jack) on the same line as the machine. (See Operation  
from Extension Telephone, page 5-5.)  
1
2
Press Menu, 2, 1, 2.  
2.F/T RING TIME  
Press  
or  
to select how long the  
machine will ring to alert you that you have a voice call, and then press Set.  
3
Press Stop/Exit.  
RING TIME:20 SEC  
SELECT <- -> & SET  
Now, when a call comes in and the  
machine is set to FAX/TEL mode, all  
phones on this line will ring the number of times you selected in Ring Delay.  
You can let the machine pick up and detect if it’s a fax or voice call. If it’s a fax  
call, the machine prints the fax. If it’s a voice call, the machine signals you with  
a double-ring for the length of time you selected in F/T Ring Time.  
Even if the caller hangs up during the double-ringing, the machine continues  
for the set time.  
5 - 2  
S E T U P R E C E I V E  
               
Easy Receive  
When you use this feature, you don’t have to press Fax Start when you answer  
a fax call and hear calling beeps. Just hold the handset and wait a few seconds.  
When you see RECEIVING on the LCD or when you hear “chirps” through the  
handset of an extension phone connected to another wall jack, just replace the  
handset. Your machine does the rest. Selecting ON allows the machine to  
receive fax calls automatically, even if you lift the handset of an extension or  
external phone. Selecting SEMI lets the machine receive the call only if you’ve  
answered it at the Brother machine. Selecting OFF means you’ll have to  
activate the machine yourself, by pressing Fax StartOR—by pressing  
5 1 if you are not at the machine.  
If you’ve set this feature to ON, but your machine doesn’t automatically connect  
a fax call when you lift an external or extension phone handset, press the Fax  
Receive code 5 1. At the machine, lift the handset and then press Fax Start.  
If you send faxes from a computer on the same phone line and your Brother  
machine intercepts them, set Easy Receive to OFF.  
1
2
Press Menu, 2, 1, 3.  
3.EASY RECEIVE  
Use  
or  
to select ON, SEMI or  
OFF, and then press Set.  
3
Press Stop/Exit.  
Printing a Reduced Incoming Document  
Your machine can reduce the size of an incoming fax to fit the size of the paper  
in your machine. Select ON to turn on this feature.  
After you connect Cassette #2, you can turn on Automatic Reduction for each  
1
2
Press Menu, 2, 1, 5.  
5.AUTO REDUCTION  
If you have the optional Cassette #2,  
press  
or  
to select CASSETTE #1  
or CASSETTE #2, and then press Set.  
3
4
Use or to select ON (or OFF), and  
then press Set.  
Press Stop/Exit.  
Cassette #2 can be purchased.  
S E T U P R E C E I V E  
5 - 3  
               
Setting the Print Density  
If your machine is printing too light or too dark, you can adjust print density,  
making your printed documents darker or lighter. The new setting will remain  
until you change it again.  
1
2
Press Menu, 2, 1, 6.  
6.PRINT DENSITY  
Press  
to make print lighter, or  
to  
make print darker.  
3
Press Stop/Exit.  
5 - 4  
S E T U P R E C E I V E  
     
Advanced Receiving Operations  
Operation from Extension Telephone or External Telephone  
If you answer a fax call on an extension phone (or on an external phone in the  
EXT. jack), you can make your machine take over by using the Fax Receive  
Code. When you press the Fax Receive Code 5 1, the machine starts to  
If the machine answers a voice call and double-rings for you to take over, use  
the Telephone Answer Code # 5 1 to take the call at an extension phone.  
If you answer a call, and no one is on the line, assume you’re receiving a fax. At  
the machine’s phone, press Fax Start, then hang up. At an extension phone,  
press 5 1, wait for fax receiving tones (chirps), then hang up. At an external  
phone, press 5 1 and wait for the phone to be disconnected (the LCD shows  
RECEIVING) before you hang up. (Your caller will have to press Fax Start  
to send the fax.)  
For FAX/TEL Mode Only  
When the machine is in FAX/TEL mode, it will use the F/T Ring Time (double-  
ringing) to alert you to pick up a voice call. If you’re at the machine, you can lift  
the handset to answer.  
If you’re at an extension phone, you’ll need to lift the handset during the F/T  
Ring Time and then press # 5 1 between the double rings. If no one is on the  
line, or if someone wants to send you a fax, send the call back to the machine by  
pressing 5 1.  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Fax  
Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.  
If you are always disconnected when accessing your external TAD remotely,  
try changing the Fax Receive Code from 5 1 to # # # and the Telephone  
Answer Code from # 5 1 to 9 9 9.  
1
2
Press Menu, 2, 1, 4.  
Press or to select ON (or OFF)  
and then press Set.  
4.REMOTE CODE  
3
4
5
If you want to, type a new Fax Receive  
Code, and then press Set.  
*
FAX RECEIVE: 51  
ENTER & SET KEY  
If you want to, type a new Telephone  
Answer Code, and then press Set.  
TEL ANSWER:#51  
ENTER & SET KEY  
Press Stop/Exit.  
S E T U P R E C E I V E  
5 - 5  
                       
Printing a Fax in Memory  
If you have Fax Storage ON for Remote Retrieval you can still print a fax in the  
memory when you are at your machine. (See Setting Fax Storage, Page 9-3.)  
1
2
3
Press Menu, 2, 5, 4.  
4.PRINT FAX  
Press Fax Start.  
After printing is finished, and then press  
Stop/Exit.  
Memory Security (Not available for FAX-4100e)  
Memory Security lets you prevent unauthorized access to the machine. The  
machine will not send faxes or print received faxes without the password. You  
cannot continue to schedule Delayed Faxes or Polling jobs. However, any pre-  
scheduled Delayed Faxes will be sent when you turn Memory Security ON so  
they won’t be lost.  
If Fax Storage is ON before you turn Memory Security ON, then Fax  
Forwarding and Remote Retrieval will continue to work.  
While Memory Security is ON the following operations are available:  
I Receiving faxes into memory (limited by memory capacity)  
I Fax Forwarding (If Fax Storage was already ON)  
I Remote Retrieval  
To print the faxes in memory, turn Memory Security OFF.  
Setting Up the Password  
1
Press Menu, 2, 0, 4.  
2
Enter a 4-digit number for the password, and then press Set.  
If you are entering the password for the first time, the LCD shows VERIFY.  
3
Re-enter the password, and then press Set.  
Turning Memory Security ON  
1
2
Press  
or  
to select SET SECURITY, and then press Set.  
Enter the registered 4-digit password, and then press Set.  
The machine goes OFFLINE and the LCD shows SECURE MODE.  
5 - 6  
S E T U P R E C E I V E  
                 
Turning Memory Security OFF  
1
Press Menu, and then enter the registered 4-digit password.  
Memory Security is automatically turned off and the LCD shows the Date and  
Time.  
If you enter the wrong Password, the LCD shows WRONG PASSWORD and  
stays OFFLINE. The machine will stay in Secure Mode until the registered  
password is entered.  
Note  
Polling  
Polling is the process of retrieving faxes from another fax machine. You can  
use your machine to “poll” other machines, or you can have someone poll your  
machine.  
All parties involved in polling need to set up their fax machines to accommodate  
polling. When someone polls your machine to receive a fax, they pay for the  
call; if you poll someone’s fax machine to receive a fax, you pay for the call.  
Some fax machines do not respond to the polling function.  
Setting Up Polling Receive  
Polling Receive is when you call another fax machine to receive a fax from it.  
1
2
Press Menu, 2, 1, 7.  
7.POLLING RX  
Press  
or  
to choose ON (or OFF),  
POLLING RX:OFF?  
SELECT <- -> & SET  
and then press Set.  
3
4
Enter the fax number you are polling.  
ENTER FAX NO.  
PRESS FAX START  
Press Fax Start. The LCD shows  
DIALING.  
S E T U P R E C E I V E  
5 - 7  
         
Setting Up Sequential Polling Receive  
Your machine can request documents from several fax units in a single  
operation. Afterward, a Sequential Polling Report will be printed. (See  
1
2
3
Press Menu, 2, 1, 7.  
7.POLLING RX  
Press  
or  
to select Polling ON (or  
POLLING RX:OFF?  
SELECT <- -> & SET  
OFF), and then press Set.  
Specify the destination fax machines you  
wish to poll using One Touch, Speed  
Dial, a Group or the dial pad. You must  
press Broadcast between each location.  
ENTER FAX NO.  
PRESS FAX START  
4
Press Fax Start.  
The LCD shows DIALING.  
Your machine will poll each number or  
group member in turn for a document.  
Canceling a Scheduled Job  
You can cancel tasks youve scheduled, such as Delayed Fax, Polling Receive,  
Polling Transmit or faxes in memory waiting to be sent.  
1
2
Press Menu, 2, 6.  
6.REMAINING JOBS  
Any waiting jobs will appear on the  
LCD. If no jobs are waiting, the LCD  
shows NO JOB WAITING.  
If you have more than two jobs waiting, use  
to cancel, and then press Set.  
OR—  
or  
to select the job you want  
If you have only one job waiting, go to Step 3.  
3
4
Press 1 to cancelORPress 2 to exit without canceling.  
To cancel another job, return to Step 2.  
Press Stop/Exit.  
You can check which jobs are waiting in memory by following Steps 1 and 2  
above.  
5 - 8  
S E T U P R E C E I V E  
           
6
Setup Send  
6
Before You Begin  
Before you begin sending faxes, please be sure to read all the instructions and  
cautions listed below for placing originals in the automatic document feeder.  
Using the ADF (Automatic Document Feeder)  
I Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1  
inches long. Your machine can scan an image only 8.15 inches wide, regardless  
of how wide the paper is.  
I Fan the pages before  
placing them in the ADF.  
I Make sure you insert  
documents face down, top  
edge first.  
I Adjust the paper guides to  
fit the width of your  
document.  
I The ADF (automatic  
document feeder) can hold up to 30 Pages, feeding each one individually  
through the machine. If you “Stagger” the pages, the ADF can hold up to 50  
pages. Use standard (17 lb–24 lb) paper when using the ADF. If you’re using  
heavier paper, feed each sheet individually to prevent paper jams.  
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples,  
paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.  
I Make sure documents written in ink are completely dry.  
I Before you send a fax press Resolution to select the resolution for the  
document you’re sending. (See Fax Resolution, Page 6-5.)  
If you send faxes from a computer on the same phone line and your Brother  
machine intercepts them, set Easy Receive to OFF.  
S E T U P S E N D  
6 - 1  
         
Sending Faxes with Multiple Settings  
When you send a fax you can choose any  
ACCEPTED  
combination of these settings: add a coverpage  
and select a comment; set the contrast or  
resolution; send using overseas mode, or  
delayed fax timer, polling transmission or real  
OTHER SETTINGS?  
1.YES 2.NO  
time transmission. After each menu selection is accepted, the LCD will ask if  
you want to enter other settings:  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings, and then go to the next step.  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing and fax receiving tones  
while sending a fax.  
1
2
Place the original face down in the ADF.  
Pick up the handset and listen for a dial tone—OR—  
Press Hook and listen for a dial tone.  
3
Dial the fax number you want to call (you can enter the digits using the dial pad,  
or you can enter a One Touch or Speed Dial number or you can call from the  
Search).  
4
5
When you hear the fax tone, press Fax Start.  
If you’re using the handset, hang up.  
Automatic Transmission  
This is the easiest way to send a fax. IMPORTANT: Do not pick up the  
handset, or press Hook to listen for a dial tone.  
1
2
Place the original face down in the ADF.  
3
Press Fax Start.  
Manual and Automatic Fax Redial  
If you’re sending a fax manually and the line is busy, after you disconnect the  
call press Redial/Pause to retry the number.  
If you’re sending a fax automatically and the line is busy, the machine will redial  
automatically redial (up to three times at 5 minute intervals).  
6 - 2  
S E T U P S E N D  
               
Dual Access  
You can scan up to 50 documents into the fax memory, even while the machine  
is receiving or sending another fax (from memory). You can set temporary  
settings for each fax you’re scanning, except Timer and Polling.  
If you try to scan and store a 51st fax, the machine will send it immediately,  
without storing it in memory.  
If you get a OUT OF MEMORY message while scanning the first page of a  
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY  
message while scanning in a subsequent page, you’ll have the option to press  
Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel  
the operation.  
1
2
3
Place the original face down in the ADF.  
Enter the fax number.  
Press Fax Start. As the machine scans the original, the LCD shows the job  
number (#XXX) of the fax and how much memory is available. Then the  
machine starts dialing. You can immediately repeat Steps 1 to 3 for the next fax.  
Your machine normally operates in Dual Access mode. However, you can  
override Dual Access by using Real Time Transmission.  
The number of documents you can scan into memory varies with the data they  
contain.  
Real Time Transmission  
When you are sending a fax, the machine will scan originals into memory before  
sending. Then, as soon as the phone line is free, the machine will start dialing and  
sending the fax. If memory becomes full, the machine will send the document in real  
time (even if REAL TIME TX is set to OFF).  
Sometimes you may want to send an important document immediately, without  
waiting for memory transmission. You can set REAL TIME TX to ON.  
1
2
Place the original face down in the ADF.  
Press Menu, 2, 2, 6.  
6.REAL TIME TX  
3
To change the default setting, and then  
press  
or  
to select ON (or OFF) and  
then press Set. Go to Step 5—OR—For  
the next fax transmission only, press  
or  
to select NEXT FAX ONLY,  
and then press Set.  
4
5
For the next fax only, press  
or  
to select ON (or OFF), and then press Set.  
Press if you want to select additional settings. The LCD returns to the SETUP SEND  
1
menu—OR—Press if you are finished choosing settings, and then go to Step 6.  
2
6
Enter fax number and then press Fax Start.  
S E T U P S E N D  
6 - 3  
           
Checking the Jobs Status  
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,  
the LCD shows NO JOB WAITING.) (Canceling Jobs in Memory on this page.)  
1
2
3
Press Menu, 2, 6.  
If you have multiple jobs waiting, use  
or  
to scroll through the list.  
Press Stop/Exit.  
Canceling a Job While Scanning the Original  
You can cancel a job while you are scanning it into memory by pressing  
Stop/Exit. Eject the document by pressing Stop/Exit again.  
Canceling Jobs in Memory  
You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,  
Polling Transmit or faxes in memory waiting to be sent.  
1
2
Press Menu, 2, 6.  
6.REMAINING JOBS  
Any waiting jobs appear on the display.  
If no jobs are waiting, the LCD shows  
NO JOB WAITING.  
If you have more than two jobs waiting,  
use  
or  
to select the job you want  
to cancel, and then press Set.  
OR—  
If you have only one job waiting, go to  
Step 3.  
3
4
Press 1 to cancel—OR—Press 2 to exit  
without canceling. To cancel another job,  
return to Step 2.  
#002 SALES REPOR  
1.CLEAR 2.EXIT  
Press Stop/Exit.  
6 - 4  
S E T U P S E N D  
           
Basic Sending Operations  
Contrast  
If your document is very light or very dark, you might want to set the contrast.  
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark  
document.  
1
2
3
4
Place the original face down in the ADF.  
1.CONTRAST  
Press Menu, 2, 2, 1.  
Use  
or  
to select AUTO, S.LIGHT or S.DARK, and then press Set.  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and  
go to Step 5.  
5
Enter a fax number, and then press Fax Start to send a fax.  
Fax Resolution  
When you have an original in the ADF, you can use the Resolution key to  
temporarily change the setting. Press Resolution repeatedly until the LCD  
shows the setting you want.  
OR—  
You can change the default setting.  
1
2
Press Menu, 2, 2, 2.  
2.FAX RESOLUTION  
Press  
or  
to select the resolution  
you want, and then press Set.  
3
Press Stop/Exit.  
STANDARD—Suitable for most typed documents.  
FINE—Good for small print; transmits a little slower than Standard resolution.  
S. FINE—Good for small print or artwork; transmits slower than Fine  
resolution.  
PHOTO—Use when original has varying shades of gray; slowest transmission  
time.  
S E T U P S E N D  
6 - 5  
               
Composing Electronic Cover Page  
The cover page is generated at the receiving party’s machine. Your cover page  
includes the name stored in the One Touch or Speed Dial memory. If you’re  
dialing manually, the name is left blank. (See One Touch Dialing, Page 7-5 and  
The cover page indicates your Station ID, and the number of pages you’re  
sending. If you have Cover Page Setup set to ON, the number of pages remains  
blank. (Menu, 2, 2, 8.) (See Setting Station ID, Page 4-3.)  
You can select a comment to include on your cover page.  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two customized  
messages, each 27 characters long. Use the chart on Page 4-4 to help enter  
5.(USER DEFINED)  
6.(USER DEFINED)  
Most of the SETUP SEND menu selections are temporary settings that allow  
you to make adjustments for each document you send. However, so you can set  
up your cover page and cover page comments in advance, the Cover Page Setup  
and Cover Page Message menu selections change the default settings.  
6 - 6  
S E T U P S E N D  
       
Composing Your Own Comments  
You can set up two custom comments.  
Press Menu, 2, 2, 9.  
1
2
9.COVERPAGE MSG  
Use  
or  
to choose position 5 or 6  
for your customized comment and then  
press Set.  
3
4
Use the dial pad to enter your customized  
comment, and then press Set.  
ACCEPTED  
Press 1 if you want to select additional  
settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 to  
exit.  
OTHER SETTINGS?  
1.YES 2.NO  
Cover Page for the Next Fax Only  
Make sure the Station ID is set up. (See Page 4-4.) This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This cover  
page will include the number of pages in your document.  
1
2
3
4
5
Place the original face down in the ADF.  
8.COVERPG SETUP  
Press Menu, 2, 2, 8.  
When the LCD shows NEXT FAX ONLY, and then press Set.  
Press  
or  
to select ON (or OFF), and then press Set.  
Press  
or  
to select one of the standard or custom comments, and then  
press Set.  
6
Enter two digits to indicate the number of pages you are sending, and then press  
Set. (For example, press 02 for 2.) (Enter 0 0 to leave the number of pages  
blank.) If you make a mistake, and then press  
number of pages.  
to back up and reenter the  
7
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and  
then go to Step 8.  
8
9
Enter the fax number you’re calling.  
Press Fax Start.  
S E T U P S E N D  
6 - 7  
         
Always Send Cover Page  
Make sure the Station ID is set up. This feature does not work without the  
You can set the machine to send a cover page whenever you send a fax. The  
number of pages in your fax is not included when you use this setting.  
1
2
Press Menu, 2, 2, 8.  
8.COVERPG SETUP  
Press  
or  
to select  
COVERPAGE:OFF?  
SELECT <- -> & SET  
COVERPAGE: ON and then press Set.  
3
4
If you selected ON, press or to  
select one of the standard or custom  
comments, and then press Set.  
COVERPAGE:ON?  
SELECT <- -> & SET  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 to exit if you are finished choosing  
settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print the  
sample page and attach it to your fax.  
1
2
3
Press Menu, 2, 2, 8.  
Press  
or  
to select PRINT SAMPLE, and then press Set.  
Press Fax Start. Your machine prints a copy of your cover page.  
- - -  
- - -  
- - -  
COVER PAGE  
- - -  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
6 - 8  
S E T U P S E N D  
       
Advanced Sending Operations  
Overseas Mode  
After you send a fax using this feature, the feature turns itself off.  
1
2
3
Place the original face down in the ADF.  
Press Menu, 2, 2, 0.  
0.OVERSEAS MODE  
Press  
or  
to select ON (or OFF),  
and then press Set.  
4
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and  
go to Step 5.  
5
6
Enter the fax number you’re calling.  
Press Fax Start.  
Delayed Timer  
You can set up the time of day that delayed faxes will be sent. This time will be  
displayed for acceptance or you can override it in Delayed Fax.  
1
2
Press Menu, 2, 2, 3.  
3.DELAYED TIMER  
Enter the time (in 24-hour format) that  
you want delayed faxes to be sent, and  
SET TIME=00:00  
ENTER & SET KEY  
then press Set.  
3
Press Stop/Exit.  
SET TIME=17:00  
ENTER & SET KEY  
S E T U P S E N D  
6 - 9  
             
Delayed Fax  
During the day you can store up to 50 documents into memory for delayed  
sending. Transmission of these documents will begin at the time of day you  
enter in Step 3. If you have set up in Delayed Timer on page 6-9, you can accept  
it in Step 3 or enter another time for this fax.  
1
2
3
Place the original face down in the ADF.  
Press Menu, 2, 2, 4.  
4.DELAYED FAX  
Accept the displayed time or enter another  
time for this fax, and then press Set.  
4
5
Press 1 to leave the originals waiting in  
the document feeder—OR—Press 2 to  
scan the document into memory.  
1.DOC 2.MEMORY  
Press 1 if you want to select additional  
settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if  
you are finished choosing settings, and  
then go to Step 6. The screen will prompt  
you to enter the fax number.  
6
7
Enter the fax number.  
Press Fax Start. The machine will wait to send the fax at the time you set.  
The number of documents you can scan into memory varies with the data they  
contain.  
Delayed Batch Transmission  
Before sending the delayed faxes, your Brother machine will economize by  
sorting all the documents in memory by destination and scheduled time. All  
delayed faxes scheduled at the same time to the same fax number will be sent as  
one transmission.  
1
2
Press Menu, 2, 2, 5.  
5.BATCH TX  
Press  
or  
to select ON (or OFF),  
BATCH TX:ON?  
SELECT <- -> & SET  
and then press Set.  
3
Press Stop/Exit.  
6 - 10  
S E T U P S E N D  
         
Setting Up Polling Transmit  
Polling Transmit is when you set up your machine to wait with a document so  
another fax machine can retrieve it.  
1
2
Place the original face down in the ADF.  
Press Menu, 2, 2, 7.  
7.POLLED TX  
3
4
Press  
or  
to choose  
POLLED TX:OFF?  
POLLED TX:ON, and then press Set.  
SELECT <- -> & SET  
Press 1 to leave the originals waiting in  
the document feeder—OR—Press 2 to  
scan the document into memory.  
1.DOC 2.MEMORY  
5
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and  
go to Step 6.  
6
Press Fax Start.  
If you pressed 1 in Step 4, the original remains in the ADF until your machine  
is polled. If you must use your machine before the polled transmit occurs, you  
must cancel this job.  
Note  
POLLED REPORT  
TIME : 04/01/2002 15:21  
NAME : BROTHER  
FAX : 908-XXX-XXXX  
TEL : 908-XXX-XXXX  
DATE,TIME  
DURATION  
PAGE(S)  
RESULT  
04/01 15:20  
00:00:23  
01  
OK  
MODE  
STANDARD  
ECM  
S E T U P S E N D  
6 - 11  
     
7
Auto Dial Numbers and  
7
Dialing Options  
Storing Numbers for Easy Dialing  
You can set up your machine to do three types of easy dialing: One Touch,  
Speed Dial, and Groups for Broadcasting of faxes. You can store names with  
these numbers for easy identification.  
If you must wait for another dial tone at any point in the dialing sequence, store  
a pause at that point in the number by pressing Redial/Pause. Each key press  
adds a 3.5 second delay.  
If you lose electrical power, auto dial numbers stored in memory will not be  
lost.  
Storing One Touch Dial Numbers  
You can store 32 fax/phone numbers that you can dial by  
pressing one key (and Fax Start). To access numbers 17  
to 32, hold down the Shift key. When you press a One  
Touch dial location, the LCD shows the name or number  
as the call is dialed. (See One Touch Dialing, Page 7-5.)  
One Touch keys are the 16 keys (numbers 01–32) located on the left side of the control panel.  
(For FAX-4750e and FAX-5750e, USA only) One-Touch key 1 has been pre-  
programmed for the Brother fax back system.  
1
2
Press Menu, 2, 3, 1.  
1.ONE-TOUCH DIAL  
Press the One Touch key where you want  
to store a number.  
The LCD shows the location you selected.  
3
Enter a number (up to 20 digits) and then press Set.  
If you want to enter a pause in the dialing sequence (for example, to access an outside  
line), press Redial/Pause as you’re entering digits. A dash appears on the LCD,  
pressing Redial/Pause enters a 3.5 second pause when the number is dialed.  
4
5
Use the dial pad to enter the name (up to 15  
NAME:  
characters), and then press Set. You can use the  
Press Set to store the number without a name.  
ENTER & SET KEY  
Return to Step 2 to store another One-Touch number—OR—Press Stop/Exit.  
When you dial an auto dial number, the LCD shows the name you’ve stored, or  
if you haven’t stored a name, the number you’re stored.  
7 - 1  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
           
Storing Speed Dial Numbers  
You can store Speed Dial numbers, so you can dial by pressing only six keys  
(five keys for FAX-4100e) (Search/Speed Dial, #, and the Speed Dial  
location, and Fax Start). E-mail addresses can be stored in locations 01-100.  
E-mail address cannot be stored in FAX-4100e.  
1
2
Press Menu, 2, 3, 2.  
2.SPEED-DIAL  
Use the dial pad to enter a Speed Dial  
location, and then press Set. (01-200)  
(00-99 for FAX-4100e)  
SPEED-DIAL? #  
ENTER & SET KEY  
3
4
Enter the number (up to 20 digits) and  
then press Set.  
#OO5:  
ENTER & SET KEY  
Use the dial pad to enter the name (up to  
15 characters), and then press Set.  
NAME:  
ENTER & SET KEY  
you enter letters—OR—Press Set to store the number without a name.  
5
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.  
Changing One Touch and Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a  
number is already stored, the LCD shows the current name stored at that  
location, then prompts you to either  
*O1: BROTHER  
1.CHANGE 2.EXIT  
1
2
Press 1 to change the number, or press 2 to exit without changing it.  
Enter a new number and then press Set.  
I If you want to erase the number, press Clear when the cursor is to the left of the  
digits.  
I If you want to change a digit, use  
or  
to position the cursor under the digit  
you want to change, then type over it.  
3
Follow the directions beginning at Step 4 for Storing One Touch Numbers or  
Storing Speed Dial Numbers.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 2  
         
Setting Up Groups for Broadcasting  
Groups allow you to send the same fax message to many fax numbers by  
pressing only one One Touch Group key (and Fax Start). First, you’ll need to  
store each fax number as a One Touch or Speed Dial number. Then, you can  
combine them into a Group. Each Group uses up a One Touch key or a Speed  
Dial location. Finally, you can have up to six small Groups, or you can assign  
up to 231 numbers (131 numbers for FAX-4100e) to one large Group.  
1
2
Press Menu, 2, 3, 3.  
3.SETUP GROUPS  
Select a One Touch key where you wish  
to store the Group number. (For example,  
PRESS SPEED DIAL  
OR ONE-TOUCH KEY  
press One Touch key 02 for Group 1.)  
3
4
Use the dial pad to enter the Group  
number and then press Set.  
(For example, press 1 for Group 1.)  
SETUP GROUP:GO  
ENTER & SET KEY  
To include One Touch or Speed Dial  
numbers in the Group, enter them as if  
you were dialing. For example, for One  
Touch key 05, and then press One Touch  
key 05. For Speed Dial location 09, press  
Search/Speed Dial, then press 0, 0, 9  
(0, 9 for FAX-4100e) on the dial pad.  
The LCD shows 005, #009 ( 05,  
#09 for FAX-4100e).  
G01:*005#009  
ENTER & SET KEY  
5
6
When you’re finished adding numbers, and then press Set.  
NAME:  
to enter a name for the Group and then  
press Set. (For example, NEW  
CLIENTS)  
ENTER & SET KEY  
7
Press Stop/Exit.  
You can print a list of all One Touch and Speed Dial numbers.  
7 - 3  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
     
Dialing Options  
You can use your machine to make voice telephone calls, by dialing manually,  
or by using Search, One Touch or Speed Dial memory. When you dial an auto  
dial number, the LCD shows the name you’ve stored, or, if you haven’t stored  
a name, the fax number you’ve stored.  
Manual Dialing  
Manual dialing is simply pressing all of the digits of the phone number.  
1
2
3
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, dial the call using the dial pad.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pick up the handset.)  
4
To hang up, replace the handset.  
Search  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically. (See Storing One Touch Dial  
1
Press Search/Speed Dial, and then enter the first letter of the name you’re  
looking for.  
2
3
Press  
or  
to search the names that are stored alhabetically.  
When the LCD shows the name you want to call, pick up the handset or press  
Hook.  
4
5
Press Fax Start to begin dialing.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
6
When the call is over, hang up.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 4  
         
Speed Dialing  
1
2
3
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, press Search/Speed Dial, and then press # then  
the three-digit (two-digit for FAX-4100e) Speed Dial number.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you are sending a fax, press Fax Start after pressing the Speed Dial number.  
If you picked up the handset, press Fax Start when the receiving fax machine  
answers with fax tones.  
One Touch Dialing  
1
2
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, press the One Touch key of the location you want to  
To dial One Touch numbers 17 to 32, hold down Shift as you press the One  
Touch key.  
Note  
3
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you try to use a One Touch location with no number stored in it, you’ll hear  
a warning sound, and screen will display NOT REGISTERED. The display  
will return to normal after 2 seconds.  
If you are sending a fax, press Fax Start after pressing the One Touch key. If  
you picked up the handset, press Fax Start when the receiving fax machine  
answers with fax tones.  
Note  
7 - 5  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
           
Broadcasting  
Broadcasting is automatically sending the same fax message to multiple fax  
numbers. Using the Broadcast key, you can include Groups, One Touch  
locations, Speed Dial locations, plus up to 50 manually dialed numbers.  
However, available memory will vary with the types of jobs in memory and the  
number of locations used for broadcasting. If you broadcast to more than the  
maximum locations available, you will not be able to set up transmissions using  
dual access and the timer. (See Setting Up Groups for Broadcasting, Page 7-3.)  
The easiest way to broadcast is to press Group keys, you can include One Touch,  
Speed Dial, and manually, dialed numbers in the same broadcast. You must  
press Broadcast between each of these locations. Use the Telephone Index to  
help you choose the numbers easily.  
After the broadcast is completed, a Broadcast Report will be printed  
automatically to let you know the results.  
I Enter the long dialing sequence numbers as you normally would, but keep in  
mind that each key counts as one location, so the number of locations you can  
call become limited.  
I If the line is busy or for some other reasons a connection could not be made  
while broadcasting, the machine will redial the number automatically.  
I If the memory is full, press Stop/Exit to abort the job ; (if more than one page  
has been scanned) or press Fax Start to send the portion that is in the memory.  
1
Place the original face down in the ADF.  
2
Enter a number using One Touch, Speed Dial, Group number, Search or the dial  
pad.  
Example: Group number  
3
4
5
6
Press Broadcast. You will be prompted to press the next number.  
Enter the next number. Example: Speed Dial number.  
Press Broadcast.  
Enter the next fax number.  
Example: Manual dialing, using the dial pad  
7
Press Fax Start.  
Your machine will read the document into memory and then start sending faxes  
to all the numbers you entered.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 6  
       
Access Codes and Credit Card Numbers  
Sometimes you may want to choose from among several long distance carriers  
when you make a call. Rates may vary depending upon the time and destination.  
To take advantage of low rates, you can store the access codes or long-distance  
carriers as One Touch and Speed Dial numbers. You can store these long dialing  
sequences by dividing them and setting them up separately in any combination.  
You can even include manual dialing using the dial pad. The combined number  
will be dialed in the order you entered it, as soon as you press Fax Start. (See  
For example, you store “555” on One Touch key 03 and “7000” on One Touch  
key 04. If you press One Touch 03 04 and Fax Start you can dial “555-7000”.  
,
To temporarily change a number, you can substitute part of the number with  
manual dialing using the dial pad. For example, to change the number to 555-7001  
you could press One Touch 03 and then press  
7,  
0,  
0,  
1
using the dialing pad.  
If you must wait for another dial tone at any point in the dialing sequence, store a pause  
at that point in the number by pressing Redial/Pause. Each key press adds a 3. 5  
second delay.  
Note  
Pause  
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are  
dialing overseas, you can press Redial/Pause as many times as needed to  
increase the length of the pause.  
Hold  
1
2
3
Press Hold to place a call on Hold.  
You can replace the handset without disconnecting the call.  
Pick up the machine’s handset to release the call from Hold. Picking up an  
extension handset will not release the call from Hold.  
Redial  
If you’re sending a fax manually and the line is busy, press Redial/Pause to  
try again. Anytime you want to make a second call to the last number dialed,  
press Redial/Pause to save time.  
Tone/Pulse (For Canada Only)  
If you have pulse dialing service, but need to send tone signals  
(for example, telephone banking), follow the directions below. If you have  
touch tone service, you do not need this feature to send tone signals.  
1
2
3
Lift the handset.  
Press #. Digits dialed after # will send tone signals.  
When you hang up, the machine returns to pulse dialing service.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 7  
               
8
Telephone Services  
8
Custom Features  
Your fax machine supports the Distinctive Ring and Caller ID telephone  
services offered by some telephone companies.  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an  
answering service, or on alarm system custom feature on your telephone line, it may  
create a problem in the operation of your machine. (See I have difficulty with  
custom features on a single line, Page 13-8.)  
If you have Voice Mail on you phone line, please read the following carefully.  
Distinctive Ring  
The term “Distinctive Ring” is used by Brother to identify a phone company  
service that is given many names, depending on the Telephone Company you are  
using. For example, this service may be called SmartRing, RingMaster, Teen-  
Ring, Indent-a-Call or Indent-a-Ring.  
What Does Your Telephone Companys Distinctive RingDo?  
Your telephone company’s Distinctive Ring service allows more than one  
number to be on the same phone line. If you need more than one phone  
number, it is an inexpensive alternative to paying for an additional line.  
Each phone number has its own distinctive ring pattern, so you will know which  
phone number is ringing. This is one way you can have a separate phone number  
for your fax machine.  
Please consult your telephone company for availability and rates.  
Note  
What Does Brothers Distinctive RingDo?  
The Brother machine has a Distinctive Ring feature that allows you to use your  
machine to take full advantage of the telephone company’s Distinctive Ring  
service. You can dedicate the new phone number on your line to receiving only  
faxes.  
You must purchase your telephone company’s Distinctive Ring service before  
Note  
you program the Brother machine to work with it.  
T E L E P H O N E S E R V I C E S  
8 - 1  
           
Do You Have Voice Mail?  
If you have Voice Mail on the phone line you on which will install your new  
machine on, there is a strong possibility that Voice Mail and the fax machine  
will conflict with each other while receiving incoming calls. However, this  
Distinctive Ring feature allows the use of more than one number on your  
line, so both Voice Mail and the fax machine can coexist peacefully. If each  
one has a separate phone number, neither will interfere with the other’s work.  
If you decide to get the Distinctive Ring Service from the telephone company,  
you will need to follow the directions below to “register” the new Distinctive  
Ring pattern they provided, so your fax machine can recognize its incoming  
calls.  
You can change or cancel the Distinctive Ring pattern at any time. You can  
switch it off temporarily and later turn it back on. When you get a new fax  
number, make sure you reset this setting.  
Note  
Before You Choose the Ring Pattern to Register  
You can register only one Distinctive Ring pattern with the machine. Some ring  
patterns cannot be registered. Please refer to some popular ring pattern examples  
that will be provided from the phone company in the USA and Canada that are  
shown in the Brother compatibility table below.  
Ring  
Pattern  
Rings  
1
long - long  
2
3
4
short - long - short  
short - short - long  
very long (normal pattern)  
If the ring pattern the phone company provided cannot be registered by the fax,  
please check for other available ring pattern choices from the phone  
company.  
Note  
I The fax machine will answer only calls to its registered number.  
I The first two rings are silent on the fax machine. This is because the fax must  
«listen» to the ring pattern (compare it to the pattern that was “registered”).  
(Other telephones on the line will ring.)  
I If you program the fax machine correctly, it will recognize the registered ring  
pattern of the “fax number” within 2 ring patterns and then automatically answer  
with a fax tone. When the “voice number” is called, the fax machine will not  
interrupt the call.  
8 - 2  
T E L E P H O N E S E R V I C E S  
   
Very Important  
If you have Voice Mail, or a TAD (Telephone Answering Device) and want to  
keep one of your phone numbers dedicated only to fax calls, you must leave the  
machine in MANUAL mode at all times while using the Distinctive Ring  
Feature. Heres why: Manual mode will never pick up a call by itself, since it is  
«Neutral». When the machine is in this «neutral» mode, the Distinctive Ring  
Feature can be activated. The distinctive ring feature is actually an answering  
mode. So, do not activate FAX mode or FAX/TEL mode while using distinctive  
ring; otherwise, the fax machine will answer calls for all the numbers.  
Registering the Distinctive Ring Pattern  
Set the machine to MANUAL mode.  
Press Menu, 2, 0, 1.  
1
2
3
4
Press  
or  
to select DISTINCTIVE:SET and then press Set.  
Press  
or  
to select the prestored ring pattern you want to assign, and then  
press Set. (You will hear each pattern as you scoll through the four patterns.)  
Be sure to choose the pattern assigned by the Telephone Company.  
5
Press Stop/Exit.  
Caller ID  
The Caller ID feature of this machine lets you use the Caller ID subscriber  
service offered by many local phone companies. This service provides the  
name or telephone number of your caller on the LCD as the line rings.  
After a few rings, the LCD shows the telephone number of your caller (or name,  
if available). Once you pick up the handset, the Caller ID information  
disappears from the screen, but the call information remains stored in the Caller  
ID memory.  
I You will see the first 16 characters of the number or name.  
I OUT OF AREA display means call originates outside your Caller ID service  
area.  
I PRIVATE CALL display means the caller has intentionally blocked  
transmission of information.  
I CALL PICKUP display remains on the screen when no Caller ID information  
was transmitted.  
If both the name and number are received, the LCD shows only the name. You  
can print a list of Caller ID information received by your machine.  
Caller ID service varies with different carriers. Call your local phone company  
to determine the kind of service available in your area.  
T E L E P H O N E S E R V I C E S  
8 - 3  
         
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first  
call comes in, information about the first call is erased. You can scroll through  
Caller ID information to review those calls made to your machine.  
1
2
Press Menu, 2, 0, 2.  
2.CALLER ID  
Press  
then press Set.  
If the name was not received, it will not be displayed.  
or  
to select DISPLAY # and  
3
4
Press or to scroll through the Caller ID memory to select the Caller ID  
you want to view and then press Set.  
The next LCD shows the callers telephone number and the date and time of the  
call.  
Press  
or  
to return to the Caller ID listingORPress Stop/Exit.  
Clearing a Caller ID Stored in Memory  
For effective use of the memory, we recommend that you clear the Caller IDs  
stored in memory by pressing Clear when the LCD shows each caller ID  
number or name.  
Printing Caller ID List  
1
2
3
Press Menu, 2, 0, 2.  
Press  
or  
to select PRINT REPORT and then press Set.  
Press Fax Start to exit.  
8 - 4  
T E L E P H O N E S E R V I C E S  
     
9
Remote Fax Options  
9
Fax Forwarding/Paging  
You cannot use Paging and Fax Forwarding at the same time.  
You cannot use Paging and Fax Forwarding when “Fax Storage” is set toOFF  
.
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your machine stores the received fax in  
memory, then dials the fax number youve programmed, and forwards the fax  
message.  
1
2
3
Press Menu, 2, 5, 1.  
1.FAX FWD/PAGING  
Press  
or  
until the LCD shows  
FAX FORWARD?  
SELECT <- -> & SET  
FAX FORWARD and then press Set.  
The screen prompts you to enter the  
FWD#:  
ENTER & SET KEY  
number of the fax machine where faxes  
will be forwarded. Enter the forwarding  
number (up to 20 digits) and then press Set.  
4
Press Stop/Exit.  
R E M O T E F A X O P T I O N S  
9 - 1  
               
Programming Your Pager Number  
When Paging is selected, your machine dials the pager number youve  
programmed, and then dials your Personal Identification Number (PIN); this  
activates your pager so you know you have a fax message in the memory.  
1
2
3
Press Menu, 2, 5, 1.  
1.FAX FWD/PAGING  
Press  
or  
until the LCD shows  
PAGING?  
SELECT <- -> & SET  
PAGING and then press Set.  
Enter your pager phone number (up to 20  
digits) followed by # #, and then press  
Set. Do not include the area code if it is  
the same as that of your machine.  
PAG#:  
ENTER & SET KEY  
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.  
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter  
your fax number followed by # #, and then press Set.  
For example, 1 2 3 4 5 # #, Redial/Pause 1 8 0 0 5 2 1 8 4 6 # #.  
ORIf you do not need a PIN, press Redial/Pause, enter your fax number  
followed by # #, and then press Set.  
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.  
5
Press Stop/Exit.  
You cannot change a Paging number or PIN remotely.  
Press Redial/Pause for each 3.5 second delay, as needed.  
Note  
9 - 2  
R E M O T E F A X O P T I O N S  
   
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from  
another location using Fax Forwarding, Paging or Remote Retrieval functions.  
The LCD will indicate when you have a fax stored in memory. (See Remote  
1
2
3
Press Menu, 2, 5, 2. The screen prompts  
2.FAX STORAGE  
you to choose a fax setting.  
Press  
or  
to select ON (or OFF),  
FAX STORAGE:OFF?  
and then press Set.  
SELECT  
& SET  
Press Stop/Exit.  
If there are faxes in memory when you turn Fax Storage to OFF, the LCD  
prompts you to erase any faxes in memory.  
4
If you press 1, all fax data is erased and Fax  
Storage is turned off. If you press 2, data is  
not erased and Fax Storage remains on.  
ERASE ALL FAX?  
1.YES 2.NO  
Fax Forwarding and Remote Retrieval will work while Memory Security is ON  
if you turn Fax Storage ON first.  
Note  
Backup Print Setting (Not available for FAX-4100e)  
If you have set FAX STORAGE to ON, your faxes will be received into  
memory, so you can retrieve them remotely. With BACKUP PRINT set to ON,  
your machine automatically prints faxes as they are received into memory.  
FAX-4750e and FAX-5750e users can turn Backup Print OFF to save paper or  
prevent confidential documents from printing in your absence; however, the  
FAX-4100e always prints the Safetypaper copy.  
1
2
3
Press Menu, 2, 5, 5. The screen prompts  
5.BACKUP PRINT  
you to choose a fax setting.  
Press  
and then press Set.  
or  
to select ON (or OFF),  
BACKUP PRINT:ON?  
SELECT & SET  
Press Stop/Exit.  
R E M O T E F A X O P T I O N S  
9 - 3  
             
Changing Remote Retrieval Access Code  
Enter your Remote Retrieval Access Code when the machine picks up your call,  
so you can access features remotely. The access code is preset to 1 5 9 , but  
you can change this. The cannot be changed.  
1
2
Press Menu, 2, 5, 3.  
3.REMOTE ACCESS  
Enter a three-digit number from 000 to  
999, and then press Set.  
(Do not use the same digits that appear in your Fax Receive Code or Telephone  
Answer Code.)  
3
Press Stop/Exit.  
Remote Retrieval  
You can call your machine from any fax machine using touch tone and use a  
Remote Retrieval Access Code and other button presses to retrieve fax  
messages. Cut out the Remote Retrieval Access Card on the last page and keep  
it in your wallet as an aid.  
Using Remote Retrieval Access Code  
1
2
3
Dial your fax number from a fax machine using touch tone.  
When your machine answers and beeps, immediately enter your  
Remote Retrieval Access Code (1 5 9 ).  
Your machine signals the kinds of messages received:  
1 long beep — Fax message(s)  
No long beeps — No messages  
4
Your machine then prompts you with two short beeps to enter a command. If  
you wait longer than 30 seconds to enter a command, your machine hangs up. If  
you enter an invalid command, your machine beeps three times.  
5
6
Press 9 0 to reset your machine when youre finished.  
Hang up.  
If your machine is set to MANUAL mode, you can access your machine by  
waiting about 2 minutes, and then entering the Remote Retrieval Access Code  
within 30 seconds.  
9 - 4  
R E M O T E F A X O P T I O N S  
             
Remote Commands  
Follow the commands below to access features remotely. When you call your  
machine and enter your Remote Retrieval Access Code (1 5 9 ), the system  
will signal you with two short beeps to enter a remote command.  
Remote Commands  
Operation Details  
95 Changing Fax  
Forwarding  
/Paging setting  
1 OFF  
If you hear one long beep, the change is accepted. If you  
hear three short beeps, you cannot change it because the  
conditions have not been met. (Example: registering  
paging number). You can register your fax forwarding  
Once you have registered the number, your machine will  
change automatically to FAX FWD:ON mode.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD No.  
6 Fax Storage ON  
7 Fax Storage OFF  
96 Retrieve a fax  
2 Retrieve all faxes  
You can set FAX STORAGE to ON or OFF.  
Enter the number of a remote fax machine to receive  
3 Erase fax from the  
memory  
If you hear one long beep, you can erase fax message(s)  
from the memory.  
97 Check the Receiving  
Status  
1 Fax  
You can check whether your machine has received any  
fax message(s). If yes, you will hear one long beep. If no,  
you will hear three short beeps.  
98 Change Receive Mode  
1 TAD  
If you hear one long beep, you can change the Answer  
Mode.  
If you hear three short beeps, you cannot change it.  
2 FAX/TEL  
3 FAX  
90 Exit  
After a long beep, you can exit remote retrieval.  
R E M O T E F A X O P T I O N S  
9 - 5  
         
Retrieving Fax Messages  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote Retrieval Access  
Code (1 5 9 ).  
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine  
where you want your fax messages forwarded, followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, and then press #.  
5
After you hear your machine beep, hang up and wait.  
Your machine calls the remote fax machine. The remote fax machine prints  
your fax messages.  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote Retrieval Access  
Code (1 5 9 ).  
3
4
When you hear two short beeps, enter 9 5 4.  
Enter the new telephone number of the remote fax machine (up to 20 digits)  
where you want your fax messages forwarded, followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
5
After you hear your machine beep, hang up.  
9 - 6  
R E M O T E F A X O P T I O N S  
         
10  
Printing Reports  
10  
Machine Settings and Activity  
Two reports require initial setup in the Menu: Transmission Verification Report  
and Fax Activity Report Interval. For initial setup:  
Press Menu, 2, 4, 1.  
OR—  
1.TRANSMISSION  
Press Menu, 2, 4, 2.  
2.ACT.INTERVAL  
Customizing the Transmission Verification Report  
You can use the Transmission Report as proof that you sent a fax. This report lists  
the job number time and date of transmission and whether the transmission was  
successful (OK). If you select ON or ON+IMAGE, the report will print for every  
fax you send.  
When the feature is OFF, the report prints only if a transmission error  
Note  
prevented delivery (NG).  
If you typically send multiple faxes to the same destinations, you may need  
more than the job numbers to identify the faxes you must send again. Selecting  
OFF+IMAGE will print a portion of the faxs first page on the report to help  
you remember.  
1
2
Press Menu, 2, 4, 1.  
1.TRANSMISSION  
Press  
or  
to select OFF,  
OFF+IMAGE, ON or ON+IMAGE,  
and then press Set.  
3
Press Stop/Exit.  
Setting the Fax Activity Report Interval  
You can set the machine to print activity reports at specific intervals (EVERY  
50 FAXES, 6, 12, 24 hours, 2 or 7 days). If you set the interval to OFF, you can  
print the report by following the Steps in the next page.  
1
2
Press Menu, 2, 4, 2.  
2.ACT.INTERVAL  
Press  
or  
to choose an interval,  
INTERVAL: OFF  
SELECT <- -> & SET  
and then press Set.  
(If you choose 7 days, the LCD prompts you to choose a day at which to begin  
the 7-day countdown.)  
P R I N T I N G R E P O R T S  
10 - 1  
               
3
4
Enter the time to begin printing, in 24-hour format, and then press Set. (For  
example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
Using the Reports Key  
1
2
Press Reports.  
Press  
or  
to select the report you want, and then press Set.  
OR—  
Enter the number of the report you want to print. For example, press 1 to print  
the Help List.  
Five reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program every menu selection.  
1.HELP LIST  
2.AUTO DIAL  
3.FAX ACTIVITY  
Lists names and numbers stored in One Touch  
and Speed Dial memory, in numerical order.  
Lists information about the incoming and  
outgoing faxes. TX means Transmit; RX  
means Receive.  
Prints a Transmission Verification Report for  
your last transmission.  
4.TRANSMISSION  
5.USER SETTINGS  
Lists settings for GENERAL SETUP,  
SETUP RECEIVE, SETUP SEND, SETUP  
REPORT, REMOTE FAX OPT and  
MISCELLANEOUS.  
Dont forget to set up the Fax Activity Report and Transmission Verification  
Note  
Report as explained on page 10-1.  
10 - 2  
P R I N T I N G R E P O R T S  
               
11  
Making Copies  
11  
Using Your Machine as a Copier  
You can use your machine as a copy  
machine, making up to 99 copies at a time.  
The machine can stack the copies or  
collate (sort) them.  
The scannable area of your Brother  
machine begins at approximately  
one-sixth inch (4mm) from the edge  
of the paper.  
1/6" (4mm)  
Not  
Scannable  
area  
1/6" (4mm)  
Incoming faxes cannot be received on paper or into memory while the machine  
is copying.  
Making a Single Copy  
1
2
Place the original face down in the ADF.  
Press Copy.  
Do NOT pull on the paper while copying is in progress.  
To Stop the copy process, press Stop/Exit.  
Note  
To release the original document, press Stop/Exit again.  
Making Multiple Copies  
1
2
3
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
Press Copy.  
To sort the copies, use the Options key.  
M A K I N G C O P I E S  
11 - 1  
               
Out of Memory Message  
If the memory becomes full while you are  
scanning a document to be copied the  
LCD shows:  
OUT OF MEMORY  
If the OUT OF MEMORY message appears while you are scanning the first  
page of your original, press Stop/Exit to cancel. You will need to clear some  
faxes from memory before you can continue.  
To gain extra memory, you can turn off Fax Storage (see page 9-3).  
Note  
ORPrint fax messages in memory (see page 5-6).  
Temporary Copy Settings  
You can improve your copies by using the  
Copy keys: Enlarge/Reduce,  
Contrast, Options and Copy Mode.  
These settings are temporary, and the  
machine returns to its default settings  
when you finish copying.  
Copying Using Multiple Settings  
You can try different combinations of  
settings for the best results. After you  
finish your settings using the Enlarge/  
Reduce, Contrast, Options or Copy  
Mode keys, the LCD shows:  
PRESS COPY OR  
<- -> FOR NEXT OPT.  
I Press  
OR—  
or  
if you want to select additional settings.  
Press Copy if you are finished choosing settings.  
11 - 2  
M A K I N G C O P I E S  
       
Using the Enlarge/Reduce Key  
AUTO sets the machine to calculate the ratio that fits the size of your paper.  
ZOOM allows you to enter a ratio from 50% to 200% in 1% increments.  
50%  
78% LGL>LTR  
94% A4>LTR  
Press  
Enlarge/Reduce  
AUTO  
100%  
and  
or  
104% EXE>LTR  
150%  
200%  
ZOOM  
1
2
3
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
Press Enlarge/Reduce. (Enlargement or reduction ratios appear.)  
4
Press  
or  
to select 50%, 78%, 94%, AUTO, 100%, 104%, 150%, 200%  
or ZOOM, and then press Set. (Enlargement or reduction ratios appear.)  
OR—  
For more choices select ZOOM, and the press Set. Use the dial pad to enter  
any percentage between 50% and 200%.  
5
Press CopyORPress  
or  
for additional settings.  
Special Copy Options (2 in 1, 4 in 1 or OFF) are not available with  
Note  
Enlarge/Reduce.  
When selecting an enlargement or reduction ratio, you will need to know the  
size of the paper you registered in Menu 1-1.  
Selecting a Fixed Ratio:  
Original is  
the size of…  
Paper  
size is…  
Recommended  
ratio is…  
LETTER  
A4  
LEGAL  
LETTER  
LETTER  
100%  
94%  
78%  
LEGAL  
M A K I N G C O P I E S  
11 - 3  
       
Copy Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
Place the original face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want (up to 99).  
Press Contrast.  
4
Press  
Set.  
to make a copy lighter, or  
to make a copy darker, and then press  
5
Press Copy.  
Using the Options Key  
Use the Options key to temporarily change the copy mode (resolution),  
contrast and special copy options for the next fax only. See the explanations  
below the table.  
Press  
Options  
Menu Selections  
Options  
Factory Setting  
OPT:# OF COPIES NO. OF COPIES:XX 01  
OPT:STACK/SORT STACK  
OPT:SPECIAL 2IN1 4IN1  
OPT:PAPER TYPE THIN/PLAIN/  
THICK/THICKER/  
TRANSPARENCY  
/
SORT  
STACK  
OFF  
/
/OFF  
PLAIN  
Number of Copies  
If you are using the Options key for sorting or choosing a special layout, you  
can also enter the number of copies here first for convenience.  
1
2
Place the original face down in the ADF.  
OPT:#OF COPIES01  
SELECT <- -> & SET  
Press Options and  
or  
to select  
OPT: # OF COPIES, and then press  
Set.  
3
4
Use the dial pad to enter the number of  
copies (up to 99).  
Press Copy. ORPress  
or  
for additional settings.  
11 - 4  
M A K I N G C O P I E S  
         
Sorting Multiple Copies  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
3
Press Options and  
Set.  
or  
to select OPT:STACK/SORT, and then press  
4
5
Press  
or  
to select SORT, and then press Set.  
Press Copy. ORPress  
or  
for additional settings.  
Special Layout Options  
You can save paper by copying either two or four pages onto one page.  
Place the original face down in the ADF.  
1
2
Use the dial pad to enter the number of copies you want (up to 99).  
3
Press Options and  
OPT: SPECIAL, and then press Set.  
or  
to select  
2IN1  
SELECT <- -> & SET  
4IN1  
SELECT <- -> & SET  
4
5
Press or to select 2 IN 1 or  
4 IN 1 and then press Set.  
Press Copy.  
2in1  
4in1  
Special Copy Options (2in1 or 4in1 Copy) are not available with Enlarge/  
Reduce or SORT.  
M A K I N G C O P I E S  
11 - 5  
     
Paper Type  
You can use the following types of paper for copying. For the best print quality,  
select the type of media that you are using.  
THIN (16lb - 18.4lb)  
PLAIN (18.7lb - 25.3lb)  
THICK (25.6lb - 32lb)  
- For thin paper or transparency  
- For ordinary plain paper  
- For heavy weight paper or rough paper  
THICKER (32.3lb - 42.1lb) - For heavier weight paper, rough paper or bond  
paper.  
TRANSPARENCY  
- For transparency (OHP)  
1
Press Options and  
Set.  
or  
to select OPT:PAPER TYPE, and then press  
2
3
Press  
or  
to select your type of paper, and then press Set.  
Press CopyORPress  
or  
for additional settings.  
11 - 6  
M A K I N G C O P I E S  
 
Changing Default Copy Settings  
Press Menu and 3 to change default settings for Copy mode. These settings will  
remain until you change them again by pressing Menu. Adjust the Contrast and  
Quality settings.  
By pressing a number, you can adjust copy settings as shown in the following  
chart. Press  
or  
to scroll through the options for each setting. Press Set to  
save your selection. Press Stop/ExitORPress  
to select the next setting  
you want to change.  
Press Menu, and 3.  
AUTO?  
TEXT?  
1.COPY MODE  
PHOTO?  
-
+
2.CONTRAST  
3.PAPER TYPE  
1.CASSETTE #1  
2.CASSETTE #2  
THIN  
PLAIN  
THICK  
THICKER  
is default  
If you have attached Cassette #2, be sure you turn it ON and setup the Paper  
Size and Cassette Usage.  
Note  
Copy Mode (Type of Original)  
You can select the Copy resolution for your type of original. The default setting  
is AUTO, which is used for originals that contain both text and photographs.  
TEXT is used for originals containing only text. PHOTO is used for copying  
photographs.  
1
2
Press Menu, 3, 1.  
1.COPY MODE  
Press  
or  
to choose the type of  
original (AUTO, TEXT or PHOTO),  
and then press Set.  
3
Press Stop/Exit.  
M A K I N G C O P I E S  
11 - 7  
         
Copy Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
2
Press Menu, 3, 2.  
2.CONTRAST  
Press  
Press  
to make a copy lighterOR—  
to make a copy darker, and then press Set.  
3
Press Stop/Exit.  
Paper Type  
You can use the following types of paper for copying. For the best print quality,  
select the type of media that you are most often.  
THIN (16lb - 18.4lb)  
PLAIN (18.7lb - 25.3lb)  
THICK (25.6lb - 32lb)  
- For thin paper  
- For ordinary plain paper  
- For heavy weight paper or rough paper  
THICKER (32.3lb - 42.1lb) - For heavier weight paper, rough paper or bond  
paper.  
1
2
Press Menu, 3, 3.  
3.PAPER TYPE  
Press  
or  
to select your type of  
paper, and then press Set.  
3
Press Stop/Exit.  
After you connect the optional Cassette #2, you can select the paper size for each  
cassette. (See page 4-1.)  
11 - 8  
M A K I N G C O P I E S  
         
12  
Optional Accessories  
12  
Memory Board (For FAX-4750e and FAX-5750e Only)  
The memory board is installed on the main controller board inside the machine.  
When you add the optional memory board, it increases the performance for both  
fax and printer operations.  
Model Name  
Optional Memory  
FAX-4750e and FAX-5750e 16MB TECHWORKS 12456-0001  
with Standard Memory: 8MB  
32MB TECHWORKS 12457-0001  
In general, the DIMM must have the following specifications:  
Type:  
100 pin and 32 bit output  
CAS Lantency: 2 or 3  
Clock Frequency: 66MHz or more  
Capacity:  
Height:  
16 or 32MB  
46mm (1.8 inches) or less  
NONE  
Parity:  
DRAM Type:  
SDRAM 4 Bank  
Some DIMMs might not work with this machine. For the latest  
information from Brother, visit:  
Installing the Optional Memory Board  
Caution:  
DO NOT touch the surface of the main board within 15 minutes  
after turning off the power.  
1
Disconnect the telephone line cord, unplug the machine power cord from the AC  
outlet, and then disconnect the interface cable.  
Warning: Unplug the power cord before installing (or removing) the memory board  
.
O P T I O N A L A C C E S S O R I E S  
12 - 1  
           
2
Remove the screws securing the rear cover and remove the cover.  
Backup  
Battery  
3
Remove the screws securing the access plate and remove the plate.  
Backup Battery  
4
Disconnect the connector from the backup battery.  
12 - 2  
O P T I O N A L A C C E S S O R I E S  
5
To install the memory board onto the main controller board, plug the attached  
spacer into the connectors of the main controller board.  
WARNING  
I Hold the memory board by its edges. Do not touch the surface of the board.  
I Make sure the memory board is securely seated on the main controller board.  
6
Reconnect the connector to the backup battery.  
7
8
Reinstall the access plate and the rear cover.  
Reconnect the interface cable, and then plug the power cord into the AC outlet.  
O P T I O N A L A C C E S S O R I E S  
12 - 3  
Paper Cassette #2 (Option for FAX-4100e and  
FAX-4750e)  
You can purchase the Paper Cassette #2 accessory (LT400) to use as a third  
paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m2) paper.  
Paper Cassette #2:  
Basis Weight:  
Caliper:  
Holds approx. 250 sheets of 20 lb. (75 g/m2)  
16 to 28 lb. (60 to 105 g/m2)  
0.003 to 0.005 inches. (0.08 to 0.13 mm)  
4% to 6% by weight  
Moisture Content:  
Smoothness:  
100 to 250 (Sheffield)  
We Recommend:  
Cut sheet:  
Xerox 4200 DP 20 lb, Champion Paper One 20 lb,  
Hammermill Laser Paper 24 lb  
Network (LAN) Board (Option for FAX-4750e)  
The network (LAN) board option is not available for FAX-4100e.  
When you add the optional Network (LAN) Board (NC-8100h), you can  
connect your machine into the network to use the Internet FAX, Network  
Scanner, Network Printer and Network Management operations.  
(See NC-8100h User’s Guide on the CD-ROM.)  
12 - 4  
O P T I O N A L A C C E S S O R I E S  
       
13  
Troubleshooting and  
13 Routine Maintenance  
Troubleshooting  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the machine. Calls must be made from within that country.  
Error Messages  
As with any sophisticated office product, errors may sometimes occur. If this  
happens, your machine often identifies the problem and displays an error  
message. The table below explains the most common error messages.  
You can correct most problems by yourself. If you need additional help, call the  
Brother fax back system.  
In USA Only:  
1-800-521-2846  
Error Messages  
Error Message  
Cause  
Action  
CHANGE DRUM  
SOON  
The drum unit is near the end of its Use the drum unit until you have a  
life.  
print quality problem; then replace  
the drum unit with a new one.  
The drum counter was not reset.  
1. Open the front cover and then  
press Clear.  
2. Press 1 to reset.  
CHECK PAPER  
CHECK PAPER #1  
CHECK PAPER #2  
The machine is out of paper or  
paper is not properly loaded in the  
paper cassette.  
Refill the cassette or remove the  
paper and load it again.  
CHECK PAPER  
SIZE  
When you see this error, the paper in Either load the appropriate size  
the cassette does not match the  
paper or change the default setting.  
paper size you set in Menu, 1, 1.  
COMM. ERROR  
A poor quality phone line caused  
communications error.  
Try the call again.  
CONNECTION FAIL The fax machine you polled is not in Verify the other partys polling  
Polled Waiting mode. setup.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 1  
             
Error Messages  
Error Message  
Cause  
The temperature of the drum unit or You must wait and allow the  
toner cartridge is too hot. The machine to resume printing when it  
Action  
COOLING DOWN  
machine will pause its current print is ready.  
job and go into cooling down mode.  
During the cooling down mode, you  
will hear the cooling fan running  
while the display on the machine  
shows COOLING DOWN.  
COVER OPEN  
The front cover was not completely Close the front cover for the drum  
PLS CLOSE COVER closed.  
unit.  
DISCONNECTED  
The other party or other party’s fax Try to fax or receive again or call  
machine terminated the call.  
the other party to see what  
happened.  
CHECK  
ORIGINAL  
Originals did not feed properly or  
original was too long.  
Do not pull paper out until you read  
FUSER ERROR  
The temperature inside of the MFC Turn the MFC power off and on  
is too hot or too cool.  
again, and then leave the MFC for  
10 minutes.  
MACHINE ERROR  
XX  
The machine has a mechanical  
problem.  
Turn the power off. Then call  
Brother Customer Service at:  
In USA:  
1-800-284-4329  
In Canada:  
1-877-BROTHER  
OUT OF MEMORY  
(May occur when the  
machine is used as a  
printer)  
The machine memory capacity has If you have installed the  
been exceeded.  
Windows® driver, try again after  
setting the True Type mode to  
Print as Graphicsin the Print  
menu of your application  
software.  
Reduce the print resolution or  
reduce the complexity of your  
document.  
NO RESPONSE /  
BUSY  
The number you called does not  
answer or is busy.  
Check the number and try again.  
Or, you may have reached a number  
that is not connected to a fax  
machine.  
NOT REGISTERED  
The One Touch or Speed Dial  
number that you accessed is not  
programmed.  
Set up the One Touch or Speed Dial  
number.  
13 - 2  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
Error Messages  
Error Message  
Cause  
Action  
PLS OPEN COVER  
A page, piece of paper, or paper clip Open the front cover. If you see any  
may be jammed inside the machine. jammed paper or other item, gently  
pull it out, then close the scanner  
unit. If the error message remains,  
open and close the front cover  
again. If the machine cannot reset  
itself and return to the date and time  
prompt, it will display  
MACHINE ERROR XX. Please  
call Brother Customer Service and  
tell them the Machine Error number  
at:  
In USA:  
1-800-284-4329  
In Canada:  
1-877-BROTHER  
PAPER JAM  
The paper is jammed in the  
machine.  
Do not pull the paper out until you  
TONER EMPTY  
Toner cartridge is not installed.  
Reinstall the toner cartridge.  
OR—  
OR—  
Toner is used up and printing is not Replace the toner cartridge with a  
possible.  
new one.  
TONER LOW  
If the LCD shows TONER LOW  
and the Toner Empty LED on the  
control panel is blinking, you can  
still print. But the toner is depleted  
and the machine is telling you that  
the toner will soon run out.  
Order a new toner cartridge now.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 3  
 
Document Jam  
The originals did not feed properly, or were too long.  
1
2
Lift the control panel.  
Carefully pull the document toward  
the front of the machine.  
3
4
Close the control panel.  
Press Stop/Exit.  
Paper Jam  
Before you can clear a paper jam error, you must find out where the paper is  
stuck. See the following three types of paper jams.  
WARNING  
Do not use force to pull the jammed paper from the paper tray because you may  
damage the machine and cause toner to scatter on the next printed pages.  
After you use the machine, some internal parts are extremely HOT! When you  
open the front or the rear cover, never touch the shaded parts shown in the  
following diagram.  
HOT!  
Front view  
Rear view  
13 - 4  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
       
Paper is Jammed in the Paper Cassette  
1
2
Pull the paper cassette out of the  
machine.  
Remove any crinkled sheets.  
3
4
5
Adjust the guides to fit.  
Press down on the paper to flatten it in the paper cassette.  
Reinstall the paper cassette.  
Paper is Jammed near the Drum Unit  
1
2
Open the front cover.  
Remove the drum unit but do not force it if it cannot be removed easily.  
Instead, pull the edge of the jammed paper from the paper cassette.  
3
4
5
Gently pull out the jammed paper.  
Reinstall the drum unit.  
Close the front cover.  
Paper is Jammed in the Fuser Unit  
1
2
Open the rear cover.  
Pull out jammed paper. When you  
have to pull paper out the back of the  
machine, the fuser may get dirty with  
toner powder causing the next few  
printed page(s) to look messy. Print a  
few copies of the test page until the  
pages print clearly.  
3
Close the rear cover.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 5  
     
If You Are Having Difficulty with Your Machine  
If you think there is a problem with your machine, make a copy first. If the copy  
looks good, the problem is probably not your machine. Check the table below  
and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing and Receiving Faxes  
If your copy looks good, you probably had a bad  
Condensed print and  
horizontal streaks; top  
connection, with static or interference on the phone  
and bottom of sentences line. If the copy looks bad, clean the scanner area.  
are cut off.  
If there is still a problem, call Brother Customer  
Service at:  
1-800-284-4329 (in USA) or 1-877-BROTHER  
(in Canada).  
Vertical streaks; black  
Sometimes you may see vertical streaks/black lines  
lines appear on the faxes on the faxes you receive. Either your machines  
you receive.  
primary corona wire for printing may be dirty, or  
the sending partys fax scanner may be dirty. Clean  
the sender to make a copy to see if the problem is  
with the sending machine.  
Try receiving from another fax machine.  
If the problem continues, call Brother Customer  
Service at:  
1-800-284-4329 (in USA) or 1-877-BROTHER  
(in Canada).  
The FAX hearsvoice If your machine is set to Easy Receive ON, it is  
as CNG tone.  
more sensitive to sounds. Your machine may  
mistakenly interpret certain voices or music on the  
line as a calling fax machine and respond with fax  
receiving tones. Deactivate the fax by pressing#51  
if you are at an extension phone or press Stop/Exit  
if you are at the machine or an external phone.  
Try avoiding this problem by turning Easy Receive  
Horizontal streaks; lines You may get a fax with horizontal streaks or with  
are missing.  
missing lines. Usually this is caused by a poor telephone  
connection. Ask the other party to send the fax again.  
Received faxes appear  
If the received data is divided and printed on two  
as split or blank pages. pages or if you get an additional blank page, your  
Paper Size setting may not be correct for the paper  
reduction feature, check to see if the reduction ratio is  
suitable for the real paper. (See page 11-3)  
13 - 6  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
     
DIFFICULTY  
SUGGESTIONS  
Phone Line or Connections  
Dialing does not work. Check for a dial tone. Change TONE/PULSE  
sure the curled handset cord is not in the EXT jack.  
Check power cord connection. Send a manual fax  
by pressing HookORby lifting the handset,  
and dialing the number. Wait to hear the fax  
receiving tones before pressing Fax Start.  
The machine does not  
answer when called.  
Make sure the machine is in the correct receiving  
mode for your setup (either FAX, FAX/TEL or  
TAD). Check for dial tone. If possible, call your  
machine to hear it answer. If there is still no  
answer, check the telephone line cord connection.  
Connect a standard telephone handset to the  
machine telephone jack. If there is no ringing when  
you call your machine, call your Telephone  
Company to check the line.  
There is no dial tone on Press HookORLift the handset. If you hear  
the handset.  
no dial tone, check telephone line cord connections  
at the machine and wall jack. Check that the  
handset curled cord is connected to the machines  
handset jack. Test the jack with another single line  
telephone. If no dial tone on the wall outlet, call  
your telephone company.  
Sending Faxes  
Transmitting quality is Try changing your resolution to FINE or S. FINE  
poor.  
(See Fax Resolution, Page 6-5). Make a copy to  
verify the machines scanner operation.  
Transmission  
Verification Report  
prints Results:NG.  
There is probably temporary noise or static on the  
phone line. Try sending the fax again. If the  
problem continues, call the Telephone Company to  
check your phone line.  
The receiving party says Sometimes the resolution mode you chose when you  
the picture is not clear. sent your fax was not appropriate. Send the fax again,  
but try using the FINE or S. FINE mode. Also, your  
machines scanner may be dirty, so try cleaning it.  
The receiving party says Your machines scanner may be dirty or the receiving  
vertical streaks appear  
on the faxes they  
receive.  
partys print head may be dirty. Clean your scanner  
(see page 13-18), and then make a copy to check if the  
problem was caused by your machine.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 7  
     
DIFFICULTY  
SUGGESTIONS  
Handling Incoming Calls  
Double-ring in  
FAX/TEL mode.  
The machine knows the incoming call is not a fax, so  
it is signaling you to answer the telephone call. Pick  
up the machine handset or answer from an extension  
phone and then press your machines Telephone  
Answer Code (default setting is #51).  
I have difficulty  
If you answered at the machine, press Fax Start  
transferring a fax call to and hang up immediately. If you answered at an  
the machine.  
extension phone, press your machines Remote  
Activation Code (default setting is 51). When  
your machine answers, hang up.  
I have difficulty with  
custom features on a  
single line.  
If you have Call Waiting, RingMaster, Voice Mail,  
an answering machine, alarm system or any other  
custom feature on a single phone line with your fax  
machine, it may create a problem sending or  
receiving fax data.  
If you are sending or receiving a fax message while  
a custom feature signal comes through on the line,  
the signal can temporarily interrupt or disrupt the  
fax data. Brothers ECM feature should help  
overcome this problem. This condition is related to  
the telephone system industry and is common to all  
devices that send and receive information on a  
single, shared line with custom features. If  
avoiding a slight interruption is crucial to your  
business, a separate line with no custom features is  
recommended.  
13 - 8  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
       
DIFFICULTY  
SUGGESTIONS  
General Printing Difficulties  
The machine does not  
print.  
Check the following:  
The machine is plugged in.  
The toner cartridge and drum unit are installed  
properly.  
The interface cable is securely connected  
between the machine and the computer.  
Check to see if LCD is showing an error message.  
(See pages 13-1 to 13-3)  
The machine prints  
Reset the machine. Check the primary settings in  
unexpectedly or it prints your application software to make sure it is set up  
garbage. to work with your machine.  
The machine prints the Your computer is not recognizing the printer input  
first couple of pages  
correctly, then some  
pages have text missing.  
buffers full signal. Please make sure to connect the  
printer cable correctly.  
The machine cannot  
print full pages of a  
document; An  
OUT OF MEMORY  
error message occurs.  
Reduce the printer resolution. Reduce the  
complexity of your document and try again.  
Reduce the graphic quality or the number of font  
sizes within your application software.  
My headers or footers  
Most laser printers have a restricted area that will  
appear when I view my not accept print. Usually these are the first two  
document on the screen, lines and last two lines, leaves 62 printable lines.  
but do not appear when I Adjust the top and bottom margins in your  
print them.  
document to allow for this.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 9  
 
DIFFICULTY  
SUGGESTIONS  
Software Difficulties  
Unable to write to  
LPT1or LPT1  
already in useerror  
message appears.  
1. Make sure the machine is on (plugged into the  
AC outlet) and that it is connected directly to the  
computer using an IEEE-1284 bi-directional  
parallel cable. The cable must not go through  
another peripheral device (such as a Zip Drive,  
External CD-ROM Drive, or Switch box).  
2. Make sure the machines LCD screen is not  
displaying an error message.  
MFC is Busyor  
MFC Connect Failure”  
error message appears.  
3. Make sure no other device drivers, which also  
communicatethroughtheparallelport, arerunning  
automatically when you boot up the computer  
(such as, drivers for Zip Drives, External CD-  
ROM Drive, etc) Suggested areas to check:  
(Load=, Run= command lines in the win.ini file or  
the Startup Group)  
4. Check with you computer manufacturer to  
confirm that the computers parallel port  
settings in the BIOS are set to support a bi-  
directional machine, i.e. (Parallel Port Mode-  
ECP).  
MFC Connect Failure  
If the Brother machine is not connected to your PC  
and you have loaded the Brother software, the PC  
will show MFC Connect Failureeach time you  
restart Windows®. You can ignore this message or  
you can turn it off by deselect the AutoLoad  
PopUp check box in the Brother Control Center  
chapter. (See How to Turn Off AutoLoad, Page 14-2,  
in On-Line Documentation (Owners Manual) on  
the CD-ROM.)  
Windows® Setup Printing Difficulties  
I cannot print from my Make sure the Windows® printer driver is installed  
application software.  
and that you selected it in your application  
software.  
Sometimes I get the  
If you are using the supplied Windows® driver, turn  
error message OUT OF the error recover operation on in the Setup dialog  
MEMORY when  
printing certain  
documents from  
Windows®.  
box and try again. Reduce the print resolution or  
reduce the complexity of your document and try  
again.  
13 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
DIFFICULTY  
SUGGESTIONS  
Paper Handling Difficulties  
Check to see if the CHECK PAPER or PAPER  
The Brother machine  
does not load paper. The JAM message appears on the LCD. If so, the multi-  
LCD shows CHECK  
PAPER or PAPER  
JAM.  
purpose sheet feeder may be out of paper or not  
properly installed. If it is empty, load a new stack  
of paper into the feeder. If there is paper in the  
paper cassette, make sure it is straight. If the paper  
is curled, you should straighten it. Sometimes it is  
helpful to remove the paper, turn the stack over and  
place it back into the paper cassette. Reduce the  
amount of paper in the paper cassette, and then try  
again. Check the manual mode is not selected in the  
printer driver.  
How can I load  
envelopes?  
You can load envelopes from the manual feed slot.  
Your application software must be set up to print  
the envelope size you are using. This is usually  
done in the Page Setup or Document Setup menu of  
your software. Refer to your application manual.  
The machine does not  
load transparencies.  
The Outer Chute on your machine may be bent.  
Please straighten the Outer Chute, and then use  
transparencies again. If the machine still does not  
load transparencies, call Brother Customer Service  
to troubleshoot the problem with you.  
Paper Handling Difficulties (Cont.)  
What paper can I use?  
You can use plain paper, envelopes, transparencies  
and labels for laser machines. For information on  
paper you can use, See Acceptable Paper, page 2-6.  
How can I clear paper  
jams?  
Scanning Difficulty  
TWAIN Errors appear  
while scanning.  
Make sure the Brother TWAIN Driver is selected as  
the primary source. For FAX-5750e in PaperPort®,  
click File | Select Source, highlight the Brother  
TWAIN Driver and click Select.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 11  
   
DIFFICULTY  
SUGGESTIONS  
Copy Quality Difficulties  
Vertical streaks appear Sometimes you may see vertical streaks on your  
in copies.  
copies. Either the scanner or the primary corona  
wire for printing is dirty. Clean them both.  
Print Quality Difficulties  
Printouts are too dark or Adjust the print conditions by setting the Print Density  
too light.  
setting. It has been factory set to the middle position.  
Printed pages contain  
white stripes.  
You may fix this by wiping the scanner windows  
with a clean soft cloth. (See Cleaning the Document  
page 13-23.) If you still see white stripes or faint  
images and the LCD shows CHANGE DRUM  
SOON, replace the drum unit with a new one.  
Check the machines environment. Conditions  
such as humidity and high temperatures may cause  
this print defect to occur.  
White Stripes or  
Faint lmages  
Printed pages are  
stained with toner or  
have vertical  
Clean the machines interior and the primary  
corona wire of the toner cartridge. (See Routine  
Unit, page 13-19.) Make sure that the tab of the  
corona wire is at the home position. If after  
cleaning, you still see dark stripes or toner stains  
and the LCD shows CHANGE DRUM SOON,  
replace the drum unit with a new one.  
stripes.  
Dark Stripes or  
Toner Stains  
Printed pages have  
Make sure that you use paper that meets the  
white in black text and specifications. Rough surface or thick media can  
graphic areas.  
cause the problem. If you still see white spots and  
the LCD shows CHANGE DRUM SOON,  
replace the drum unit with a new one.  
Check the machines environment; conditions such  
as high humidity may cause this situation to occur.  
White Spots  
13 - 12 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
     
DIFFICULTY  
SUGGESTIONS  
Print Quality Difficulties (CONTINUED)  
Toner scatters and stains Adjust the print conditions by setting the Print  
the printed page.  
Density setting. Remove the drum unit and clean  
the machines interior. (See Routine Maintenance,  
that you use paper that meets specifications. (See  
pages 2-6.) If you still have scattered toner and the  
LCD shows CHANGE DRUM SOON, replace  
the drum unit with a new one.  
Scattering Toner  
Check the machines environment. Conditions  
such as humidity and high temperatures may cause  
this print defect to occur.  
The whole page is  
printed black.  
Also, do not use heat-sensitive paper because it  
will cause this problem. After cleaning, if the  
printed pages are still black and the LCD shows  
CHANGE DRUM SOON, replace the drum unit  
with a new one.  
Black Page  
Nothing is printed on  
the page.  
Make sure that the toner cartridge is not empty.  
Wipe the electric terminals. (See Routine  
Make sure that a torn piece of paper does not  
remain on the scanner window.  
White page  
Printed pages are  
marked at regular  
intervals.  
Marks may disappear by themselves. Try copying  
multiple pages to clear this problem. Marks may  
occur if the machine has not been used for a long time.  
A possible cause is that the surface of the drum is  
scratched. You must then replace the drum unit with  
a new one. If the marks do not disappear, it may be  
that the drum was marked or damaged by excessive  
exposure to light. In this case, replace the drum unit  
with a new one.  
Example of Regular  
Marks  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 13  
 
DIFFICULTY  
SUGGESTIONS  
Print Quality Difficulties (CONTINUED)  
Printed pages are  
blurred at the center or  
at either edge.  
Certain environmental conditions such as humidity  
and high temperatures may cause this condition to  
occur. Make sure the machine is placed on a flat,  
horizontal surface. Remove the drum unit with the  
toner cartridge installed. Try rocking them from side  
to side. You may clear a blurred page by wiping the  
scanner windows with a clean soft cloth. (See  
page 13-19.) If a blurred page occurs after cleaning  
and the LCD shows CHANGE DRUM SOON,  
replace the drum unit with a new one.  
Blurred Page  
Ghost images appear on Adjust the print conditions by setting the Print  
that meets the specifications. Rough surfaces or  
thick media can cause a ghost image.  
the printed page.  
Ghost Images  
The drum unit is a consumable item and it is necessary to replace it periodically.  
Note  
13 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
 
Packing and Shipping the Machine  
Whenever you transport the machine, use the packing materials that came with  
your machine. Also, follow the steps below to pack the machine so it wont be  
damaged, which would void the machines warranty.  
1
2
3
Remove the telephone line cord and unplug the machine from the AC outlet.  
Open the front cover.  
Remove the drum unit.  
Caution  
Remove the drum unit and toner  
cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
4
Place the drum unit and toner  
cartridge assembly into the plastic bag  
and seal the bag.  
5
6
Close the front cover. Fold down the  
front output bin extension. Remove  
the telephone line cord, document  
tray, document support, handset, and  
handset cord, and pack them.  
If Cassette #2 is  
connected, unplug  
the modular cable  
from the modular  
jack of the Brother  
machine.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 15  
   
7
If you have the Cassette #2 option, carefully pick up the machine and remove  
Cassette #2 to pack it separately.  
Cassette #2  
8
Pack additional parts (cord, paper cassette, printed materials) in the carton.  
Bottom  
Layer  
If you are returing the machine to Brother as part of the Exchange Service, pack  
Note  
only the machine. Keep all separate parts to use with your Exchangemachine.  
Caution  
Be sure to take out any optional memory upgrade boards or network cards  
before packing the machine.  
13 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
Top  
Layer  
Middle  
Layer  
9
Close the carton and tape it shut.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 17  
Routine Maintenance  
Keep your machine in optimum condition by cleaning it on a regular basis. It is  
a good idea to clean the drum unit during this routine. Avoid using thinners or  
other organic solvents and do not use water.  
Cleaning the Document Scanner  
1
Unplug the telephone line, and then the power cord.  
When you reconnect these lines later, connect the power cord first, and then the  
telephone line.  
2
3
Lift the control panel cover.  
Clean the white bar and glass cover  
under the white bar.  
Moisten a small, clean, soft, lint-free  
cloth with isopropyl alcohol and  
carefully remove dirt from the glass  
cover and the white bar.  
Cleaning the Printer  
Caution  
I Do not use isopropyl alcohol to remove dirt from the control panel. It maxy crack the  
panel.  
I Do not use isopropyl alcohol to clean the scanner window.  
I Do not touch the scanner window with your finger.  
I The drum unit contains toner, so handle it carefully. If toner scatters and your hands  
or clothes get dirty, immediately wipe or wash it off with cold water.  
1
Open the front cover.  
2
Remove the drum unit assembly.  
13 - 18 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
               
WARNING  
Just after you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the front cover of the machine, never touch  
the shaded parts as shown in the diagram below.  
HOT!  
3
Gently clean the scanner window by wiping with a clean soft dry cloth. Do not  
use isopropyl alcohol.  
Scanner Window  
Cleaning the Drum Unit  
We recommend placing the drum unit on a drop cloth or large disposable paper  
to avoid spilling and scattering toner.  
1
2
Clean the primary corona wire inside the drum unit by gently sliding the tab  
from right to left several times.  
Return the tab and snap it into the Home position (M).  
Corona Wire  
Tab  
Home Position (  
)
Caution  
If the tab is not at the Home position, printed pages may have vertical stripes.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 19  
   
3
Reinstall the drum unit into the machine.  
4
5
Close the front cover.  
Plug in the power cord first, and then plug in the telephone cord.  
Replacing the Toner Cartridge  
The machine can print up to 6,000 pages using a high yield toner cartridge.  
When the toner cartridge is running low, the display showsTONER LOW. The  
machine is supplied with a standard toner cartridge that must be replaced after  
approximately 3,000 pages. Actual page count will vary depending on your  
average document type (i.e., standard letter, detailed graphics).  
It is a good idea to keep a new toner cartridge ready for use when you see the  
toner low warning.  
Discard the used toner cartridge according to local regulations, keeping it  
separate from domestic waste. Be sure to seal the toner cartridge tightly so toner  
powder does not spill out of the cartridge. If you have questions, call your local  
waste disposal office.  
We recommend that you clean the machine when you replace the toner  
cartridge.  
Toner Empty Indicator  
When the toner cartridge is running low, the LCD shows TONER LOW and  
the Toner Empty icon on the control panel flashes on and off to indicate the  
toner is low.  
Toner Empty Icon  
LCD  
The Toner Empty icon appears and the LCD shows TONER EMPTY. Once  
this icon appears, your machine will not resume printing until you install a new  
toner cartridge.  
13 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
     
WARNING  
Just after you use the machine, some internal parts of the machine will be  
extremely HOT! So, never touch the shaded parts shown in the illustration.  
HOT!  
1
Open the front cover and pull out the drum unit.  
Place the drum unit on a drop cloth or large piece of disposable paper to avoid  
spilling and scattering the toner.  
2
Hold down the lock lever on the right as you pull the toner cartridge out of the  
drum unit.  
Lock  
Lever  
Caution  
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,  
immediately wipe it off or wash it with cold water.  
3
Unpack the new toner cartridge. Place the used toner cartridge into the  
aluminum bag and discard it according to local regulations.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 21  
Caution  
I Wait to unpack the toner cartridge until immediately before you install it into the  
machine. If a toner cartridge is left unpacked for a long period of time, the toner life  
is shortened.  
I You can use only a genuine Brother Toner Cartridge (TN-430 or TN-460), which is  
specially formulated to ensure top print quality. Using another brand of toner cartridge  
may void your machines warranty. Warranty coverage does not apply to problems  
caused by the use of 3rd party Toner, 3rd party Toner cartridge or 3rd party Drum unit.  
4
Gently rock the toner cartridge  
from side to side five or six times  
to distribute the toner evenly  
inside the cartridge.  
5
6
Remove the protective cover.  
Install the new toner cartridge  
into the drum unit until it clicks  
into place.  
Drum Unit  
Toner Cartridge  
Corona Wire  
7
Clean the primary corona  
wire inside the drum unit by  
gently sliding the blue tab  
from right to left several  
times. Return the blue tab to  
the Home position before  
reinstalling the drum unit  
assembly.  
Tab  
Home Position (  
)
13 - 22 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
8
Reinstall the drum unit and close the  
front cover.  
Replacing the Drum Unit  
The machine uses a drum unit to create print images on paper. If the LCD shows  
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time  
to purchase a new one.  
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue  
printing without having to replace the drum unit for a while. However, if there  
is a noticeable deterioration in the output print quality (even before  
CHANGE DRUM SOON is shown), then the drum unit should be replaced.  
You should clean the machine when you replace the drum unit.  
(See Page 13-19.)  
Caution  
When removing the drum unit, handle it carefully because it contains toner. If  
toner scatters and your hands or clothes get dirty, immediately wipe or wash  
with cold water.  
The drum unit is a consumable item, and it is necessary to replace it  
periodically. There are many factors that determine the actual drum life, such  
as temperature, humidity, type of paper and how much toner you use for the  
number of pages per print job. The estimated drum life is up to 20,000 pages.  
The actual number of pages your drum will print may be significantly less than  
these estimates. Because we have no control over the many factors that  
determine the actual drum life, we cannot guarantee a minimum number of  
pages that will be printed by your drum.  
WARNING  
Just after you have used the  
machine, some internal parts  
of the machine are extremely  
HOT!  
HOT! So please be careful.  
Follow these steps to replace  
the drum unit:  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
13 - 23  
   
1
2
Open the front cover.  
Remove the old drum unit.  
Place the drum unit on a drop cloth or  
disposable paper to avoid scattering  
toner.  
3
Hold down the lock lever on the right  
and pull the toner cartridge out of the  
drum unit assembly.  
Lock  
Lever  
Discard the used drum unit according to local regulations, keeping it separate  
from domestic waste. Be sure to seal the drum unit tightly so toner powder does  
not spill out of the unit. If you have questions, call your local waste disposal  
office.  
4
5
Wait to unpack the new drum unit until immediately before installing it. Place the old  
drum unit into the aluminium bag, and then discard it according to local regulations.  
Reinstall the toner cartridge into the new drum unit. (See Replacing the Toner  
6
7
8
Reinstall the new drum unit, keeping the front cover open.  
Press Clear.  
Press 1 and when the LCD shows ACCEPTED,  
and then close the front cover.  
REPLACE DRUM?  
1.YES 2.NO  
Caution  
If toner scatters and your hands or clothes get dirty, immediately wipe off or  
wash with cold water.  
Checking the Drum Life  
You can see the percentage of the drums life that remains available.  
1
2
Press Menu, 2, 0, 3.  
3.DRUM LIFE  
For five seconds, the LCD shows the available  
percentage of drum life.  
DRUM LIFE  
REMAINING:70%  
Even if the remaining drum life is 0%, you may continue to use the drum unit  
until you have a print quality problem.  
13 - 24 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
     
14  
Important Information  
14  
Standard telephone and FCC Notices  
These notices are in effect on models sold and  
used in the United States only.  
This equipment is hearing-aid compatible.  
When programming emergency numbers or making test calls to emergency  
numbers:  
I Remain on the line and briefly explain to the dispatcher the reason for the call  
before hanging up.  
I
Perform these activities in the off-peak hours, such as early morning or late evening.  
This equipment complies with Part 68 of the FCC rules and the requirements adopted  
by the ACTA. On the backside of this equipment is a label that contains, among other  
information, a product identifier in the format US: AAAEQ##TXXXX. If requested,  
this number must be provided to the telephone company.  
You may safely connect this equipment to the telephone line by means of a  
standard modular jack, USOC RJ11C.  
A plug and jack used to connect this equipment to the premises wiring and  
telephone network must comply with the applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A compliant telephone cord and modular  
plug is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. See installation instructions for details.  
The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain of the number of devices that may be  
connected to a line, as determined by the total RENs, contact the local telephone  
company. For products approved after July 23, 2001, the REN for this product is  
part of the product identifier that has the format US:AAAEQ##TXXXX.The  
digits represented by ## are the REN without a decimal point (e.g., 06 is a REN  
of 0.6). For earlier products, the REN is separately shown on the label.  
If this equipment causes harm to the telephone network, the telephone company  
will notify you in advance that temporary discontinuance of service may be  
required. But if advance notice isn't practical, the telephone company will notify  
the customer as soon as possible. Also, you will be advised of your right to file  
a complaint with the FCC if you believe it is necessary.  
I M P O R T A N T I N F O R M A T I O N  
14 - 1  
     
The telephone company may make changes in its facilities, equipment,  
operations or procedures that could affect the operation of the equipment. If this  
happens the telephone company will provide advance notice in order for you to  
make necessary modifications to maintain uninterrupted service.  
If trouble is experienced with this equipment, for repair or warranty information,  
equipment is causing harm to the telephone network, the telephone company  
may request that you disconnect the equipment until the problem is resolved.  
Connection to party line service is subject to state tariffs. Contact the state  
public utility commission, public service commission or corporation  
commission for information.  
If your home has specially wired alarm equipment connected to the telephone  
line, ensure the installation of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, call  
your telephone company or a qualified installer.  
If you are not able to solve a problem with your machine, call Brother Customer  
WARNING  
For protection against the risk of electrical shock, always disconnect all cables  
from the wall outlet before servicing, modifying or installing the equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be the  
result of your use of this information, including direct, special or consequential  
damages. There are no warranties extended or granted by this document.  
Laser Safety  
This equipment is certified as a Class I laser product under the U.S. Department  
of Health and Human Services (DHHS) Radiation Performance Standard  
according to the Radiation Control for Health and Safety Act of 1968. This  
means that the equipment does not produce hazardous laser radiation.  
Since radiation emitted inside the equipment is completely confined within  
protective housings and external covers, the laser beam cannot escape from the  
fax machine during any phase of user operation.  
FDA Regulations  
U.S. Food and Drug Administration (FDA) has implemented regulations for  
laser products manufactured on and after August 2, 1976. Compliance is  
mandatory for products marketed in the United States. One of the following  
labels on the back of the machine indicates compliance with the FDA  
regulations and must be attached to laser products marketed in the United States.  
14 - 2  
I M P O R T A N T I N F O R M A T I O N  
   
Manufactured  
BROTHER CORP. (ASIA) LTD.  
BROTHER BUJI NAN LING FACTORY  
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China.  
This product complies with FDA radiation performance standards,  
21 CFR Subchapter J.  
WARNING  
Use of controls, adjustments or performance of procedures other than those  
specified in this manual may result in hazardous invisible radiation exposure.  
Caution  
Changes or modifications not expressly approved by Brother Industries, Ltd.  
may void the users authority to operate the equipment.  
Internal laser radiation  
Max. Radiation Power 5 mW  
Wave Length  
Laser Class  
760 - 810 nm  
Class IIIb (Accordance with 21 CFR Part 1040.10)  
Federal Communications Commission (FCC)  
Declaration of Conformity (For USA Only)  
Responsible  
Party:  
Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: FAX-4100e  
FAX-4750e  
FAX-5750e  
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following measures:  
I M P O R T A N T I N F O R M A T I O N  
14 - 3  
   
I Reorient or relocate the receiving antenna.  
I Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Ask the dealer or an experienced radio/TV technician for help.  
Important  
Changes or modifications not expressly approved by Brother Industries, Ltd.  
could void the users authority to operate the equipment.  
Industry Canada Compliance Statement  
(For Canada Only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
Warranty  
You use the IEEE-1284 shielded parallel cable provided by Brother Industries,  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or  
aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not place this product on an unstable cart, stand, or table. The product may  
fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided for  
ventilation. To ensure reliable operation of the product and to protect it from  
overheating, these openings must not be blocked or covered. The openings  
should never be blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or over a radiator or  
heater. This product should never be placed in a built-in installation unless  
proper ventilation is provided.  
7
This product should be operated from the type of power source indicated on the  
label. If you are not sure of the type of power available, ask your dealer or local  
power company.  
14 - 4  
I M P O R T A N T I N F O R M A T I O N  
         
8
9
This product is equipped with a 3-wire grounding type plug, a plug having a  
third (grounding) pin. This plug will fit into only a grounding-type power outlet.  
This is a safety feature. If you are unable to insert the plug into the outlet, contact  
your electrician to replace your obsolete outlet. Do not defeat the purpose of the  
grounding-type plug by using an adapter.  
Do not allow anything to rest on the power cord. Do not place this product where  
people can walk on the cord.  
10 If an extension cord is used with this product, make sure that the total ampere  
ratings on the products plugged into the extension cord do not exceed the  
extension cord ampere rating. Also, make sure that the total of all products  
plugged into the wall outlet does not exceed 15 amperes (USA only).  
11 Never push objects of any kind into this product through cabinet slots, since they  
may touch dangerous voltage points or short out parts resulting in the risk of fire  
or electric shock. Never spill liquid of any kind on the product.  
12 This product does not have an ON/OFF switch. Therefore, it is very important  
that you have easy access to the main plug and the main socket to which the plug  
is connected, in case the main power to the Brother machine must be  
disconnected quickly.  
13 Unplug this product from the wall outlet and refer servicing to Authorized  
Service Personnel under the following conditions:  
A When the power cord is damaged or frayed.  
B If liquid has been spilled into the product.  
C If the product has been exposed to rain or water.  
D If the product does not operate normally when the operating instructions  
are followed. Adjust only those controls that are covered by the operating  
instructions. Improper adjustment of other controls may result in damage  
and will often require extensive work by a qualified technician to restore  
the product to normal operation.  
E
F
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need  
for service.  
14 Do not attempt to service this product yourself, as opening or removing covers may  
expose you to dangerous voltage points and/or other risks, and may void your warranty.  
Refer all servicing to Authorized Service Personnel. A list of Authorized Service  
Centers has been included for your convenience, or you may contact Customer Service  
for your nearest Brother Authorized Service Center. (See Brother Numbers, page i. )  
15 To protect your product against power surges, we recommend the use of a power  
protection device (Surge Protector).  
I M P O R T A N T I N F O R M A T I O N  
14 - 5  
16 When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury to persons,  
including the following:  
Do not use this product near water (for example, near a bathtub, sink,  
swimming pool or in a wet basement).  
Do not use the machines telephone during an electrical storm (there is the  
remote possibility of an electrical shock) or to report a gas leak in the  
vicinity of the leak.  
Use only the power cord indicated in this manual.  
Trademarks  
Brother is a registered trademark of Brother Industries, Ltd.  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother Industries, Ltd.  
© Copyright 19962002 Brother Industries, Ltd. All rights reserved.  
TextBridge and PaperPort are registered trademarks of ScanSoft, Inc.  
Windows and Windows NT, Microsoft, MS-DOS, Excel and Word are  
registered trademarks of Microsoft in the U.S. and other countries.  
NT is a trademark of Northern Telecom Limited.  
Macintosh and Quick Draw are registered trademarks and iMac, iBook and  
TrueType are trademarks of Apple Computer, Inc.  
Centronics is a trademark of Genicom Corporation.  
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko  
Epson Corporation.  
Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are  
trademarks of Hewlett-Packard Company.  
IBM, IBM PC, and Proprinter are registered trademarks of International  
Business Machines Corporation.  
Hammermill copyplus white is a registered trademark of International Paper.  
All other terms and brand and product names mentioned in this manual  
are registered trademarks of their respective companies.  
14 - 6  
I M P O R T A N T I N F O R M A T I O N  
 
G
Glossary  
ADF (Automatic Document Feeder) Originals can be placed in the ADF and scanned one  
at a time automatically.  
Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory,  
in numerical order.  
automatic fax transmission Sending a fax without picking up the handset or pressing Hook.  
Automatic Redial If the fax did not go through because the line was busy, the Brother machine  
redials the number.  
Auto Reduction Reduces the size of incoming faxes.  
Backup Print (Not available for FAX-4100e) Sets your Brother machine to print a copy of  
faxes that are received and stored in memory.  
Batch Transmission As a cost savings feature, all delayed faxes to the same fax number will  
be sent as one transmission.  
Beeper The sound the keys make when they are pressed, an error occurs or a document has been  
received or transmitted.  
Beeper Volume Volume setting for the beep when you press a key or make an error.  
Broadcasting The ability to send the same fax message to more than one location.  
Caller ID A service purchased from the Telephone Company that lets you see the number (or  
name) of the party calling you. Your Brother machine stores the latest callers so you can print  
a Log, view caller information, register selected callers as auto dial numbers.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to  
tell the receiving machine that a fax machine is calling.  
communication error (or Comm. Error) An error during fax sending or receiving, usually  
caused by line noise or static.  
coding method Method of coding the information contained in an original. All fax machines  
must use a minimum standard of Modified Huffman (MH). Your Brother machine is capable  
of greater compression methods: Modified Read (MR) Modified Modified Read (MMR) and  
Joint Bi-level Image export working Group (JBIG) if the receiving machine has the same  
capability.  
compatibility group The ability of one fax unit to communicate with another. Compatibilty is  
assured between ITU-T Groups.  
Contrast A setting that compensates for dark or light originals, by lightening dark documents  
or darkening light originals.  
G - 1  
 
Cover Page Prints a page at the other partys machine that contains the sender and recipients  
name and fax number, number of pages and comment. You can generate an electronic cover  
page at the other end with pre-programmed information from memory or you can print a  
sample cover page to fax with your original.  
Cover Page Message The comment that is on the Cover Page. This is a programmable  
feature.  
Delayed Fax Sends your fax at a later time that day.  
Delayed Timer You can program a certain time each day that all delayed faxes will be sent on  
a first come/first served basis.  
Distinctive Ring A service purchased from your telephone company that provides another  
phone number on an existing phone line. The Brother machine uses the new number to  
simulate a dedicated fax line.  
drum unit A printing device for your machine.  
Dual Access Your Brother machine can scan outgoing faxes or scheduled jobs into memory at  
the same time it is sending a fax or receiving or printing an incoming fax.  
Easy Receive Enables your Brother machine to respond to CNG tones if you interrupt a fax  
call by answering it.  
ECM (Error Correction Mode) Detects errors during fax transmission and automatically  
resends the page(s) that had an error.  
extension phone A telephone on the fax number that is plugged into a separate wall jack.  
external phone A TAD (telephone answering device) or telephone that is plugged into the  
EXT jack of your Brother machine.  
F/T Ring Time The length of time the Brother machine rings (when the receive mode setting is  
FAX/TEL) to notify you to pick up a voice call that it answered.  
Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX  
means Transmit. RX means Receive.  
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.  
Fax Receive Code Press this code ( 51) when you answer a fax call from an extension or  
external phone.  
Fax Storage You can print stored faxes later, or retrieve them from another location using Fax  
Forwarding, Paging, or Remote Retrieval commands.  
FAX/TEL You can receive faxes and telephone calls. Do not use this mode if you are using a  
telephone answering device (TAD).  
fax tones The signals sent by sending and receiving fax machines while communicating  
information.  
Fine Mode Resolution is 203 × 196 dpi. It is used for small print and graphs.  
gray scale The shades of gray available for copying and faxing photographs.  
Group number A combination of One Touch and Speed Dial numbers that are stored on a One  
Touch key for Broadcasting.  
Help List By pressing the Reports key and 1, you can get a printout of the complete Menu so  
you can use it to program your Brother machine when you do not have the Owners Manual  
with you.  
G - 2  
Interval The preprogrammed time period between automatically printed Fax Activity Reports.  
You can print Activity Reports on demand without interrupting this cycle.  
LCD (liquid crystal display) The LCD screen on the Brother machine that shows interactive  
messages during On-Screen Programming and defaults to the date and time when the machine  
is idle.  
manual fax When you press HookORlift the handset so you can hear the receiving fax  
machine answer before you press Fax Start to begin transmission.  
Menu mode Programming mode for changing the settings of your Brother machine.  
Multi-Function Link® Pro Suite software (Not available for FAX-4100e and  
FAX-4750e) Turns your Brother machine into a printer and a scanner and enables PC faxing  
using the Brother machine.  
One Touch Keys on the Brother machines control panel where you can store numbers for easy  
dialing. You must use a separate key for each number.  
Out of Paper Reception Receives faxes into the machines memory when the machine is out  
of paper.  
Overseas mode Makes temporary changes to the fax tones to accommodate noise and static  
on overseas phone lines.  
Paging Feature enables your fax unit to call your pager when a fax message is received into its  
memory.  
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One Touch and  
Speed Dial numbers.  
Photo mode A resolution setting that uses varying shades of gray for the best representation of  
photographs.  
Polling The process of a fax machine calling another fax machine to retrieve waiting fax  
messages.  
Pulse A form of dialing on a telephone line.  
Real Time Transmission When memory is full, send documents in real time.  
Remaining Jobs You can check which jobs are waiting in memory and cancel jobs  
individually.  
Remote Activation Allows you to transfer a fax call, answered at an external or extension  
phone, to the Brother machine.  
Remote Retrieval Access The ability to access your Brother machine remotely from a touch  
tone phone.  
Remote Retrieval Access Code The four-digit code (159 ) that allows you to call your  
Brother machine to retrieve fax messages or change fax storage settings.  
Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and  
Photo.  
Ring Delay The number of rings before the Brother machine answers in FAX mode.  
Ring Volume Volume setting for the Brother machines ring.  
scanning The process of sending an electronic image of an original paper document into your  
computer.  
G - 3  
ScanSoft® PaperPort® for Brother (Not available for FAX-4100e and FAX-4750e)  
Document management application where you can view received faxes and scanned originals.  
ScanSoft® TextBridge® OCR (Not available for FAX-4100e and FAX-4750e)  
Optional Character Recognition (OCR) software that converts a scanned image of text into  
text you can edit in your word processing application.  
Search You can scroll through an alphabetical listing on the LCD of the One Touch and Speed  
Dial numbers you stored.  
Speaker Volume You can set the volume when your Brother machine is on Hook.  
Speed Dial A preprogrammed number for easy dialing. You must press the Speed Dial button  
and then a three-digit code (two-digit code for FAX-4100e) to start the dialing process.  
Standard resolution 203 × 98 dpi. It is used for regular size text and quickest transmission.  
Station ID The stored information that appears on the top of faxed pages. It includes the  
senders name and fax number.  
Super Fine resolution 203 × 392 dpi. Best for very small print and line art.  
TAD (telephone answering device) You can connect an external TAD to the EXT. jack for  
EXT. TEL/TAD mode.  
Telephone Answer Code (FAX/TEL mode only) When the Brother machine answers a  
voice call, it double-rings. You can pick up at an extension or external phone by pressing this  
code (#51).  
temporary settings You can select certain options for each fax transmission or copy you  
make without changing the default settings.  
Tone A form of dialing on the telephone line used for Touch Tone telephones.  
toner cartridge Accessory that holds toner for the drum unit on Brother laser models.  
Toner Save A process of affixing less toner to the page to extend the life of the toner cartridge.  
This will make the print on received documents significantly lighter.  
transmission The process of sending documents over the phone lines from your Brother  
machine to the receiving fax machine.  
Transmission Verification Report A listing of each transmission, showing caller ID, date,  
time, and number of pages.  
True Type fonts The fonts that are used in the Windows® operating systems. If you install the  
Brother True Type fonts, more types of fonts will be available for Windows® applications.  
User Settings List Printed report of your Brother machines settings.  
G - 4  
S
Specifications  
S
Product Description  
The FAX-4100e and FAX-4750e are plain paper fax models.  
The FAX-5750e is a plain paper fax model with PC interface.  
General  
Memory Capacity  
8MB  
Paper  
Paper Specifications for the Cassette  
Cut Sheet  
Basis Weight:  
Caliper:  
16 to 28 lb. (60 to 105 g/m2)  
0.003 to 0.005 inches. (0.08 to 0.13 mm)  
4% to 6% by weight  
Moisture Content:  
Manual Feed Slot  
Cut Sheet  
Envelopes  
Basis Weight:  
Caliper:  
16 to 43 lb.  
20 to 24 lb.  
(60 to 161 g/m2)  
(75 to 90 g/m2)  
0.003 to 0.008 inches.  
(0.08 to 0.2 mm)  
0.003 to 0.005 inches.  
(0.084 to 0.14 mm)  
Moisture Content: 4% to 6% by weight  
4% to 6% by weight  
Copy  
Copy Speed  
up to 15 pages/minute (letter size paper)  
Multiple Copies  
Stacks up to 99 pages  
Sorts copies  
Enlarge/Reduce  
Resolution  
50% to 200% (in increments of 1%)  
600 dpi class  
P R O D U C T D E S C R I P T I O N  
S - 1  
               
Fax  
Compatibility  
Coding System  
ITU-T Group 3  
MH/MR/MMR (FAX-4100e)  
MH/MR/MMR/JBIG (FAX-4750e, FAX-5750e)  
Modem Speed  
33600/31200/28800/26400/24000/19200/16800/14400/  
12000/9600/7200/4800/2400  
Automatic Fallback:  
Document Input Width  
5.8 inches to 8.5 inches (148 mm to 216 mm)  
Document Input Length 3.9 inches to 14.1 inches (100 mm to 360 mm)  
Printing Width  
Scanning Width  
8.2 inches (208 mm)  
8.15 inches (207 mm)  
Automatic Document  
Feeder (ADF)  
Up to 30 pages*  
With Conditions: Up to 50 pages*  
Paper Cassette  
Gray Scale  
250 sheets (20 lb)  
64 levels  
Polling Types  
Contrast Control  
Standard or Sequential  
Automatic/Super Light/Super Dark  
(Manual setting using control panel keys)  
Resolution Horizontal 203 dot/inch (8 dot/mm)  
Vertical  
Standard98 line/inch (3.85 line/mm)  
Fine, Photo196 line/inch (7.7 line/mm)  
Superfine, Photo392 line/inch (15.4 line/mm)  
LCD (Liquid Crystal Display) 16 characters × 2 Lines  
One Touch dial  
32 stations  
Speed Dial  
100 stations (FAX-4100e)  
200 stations (FAX-4750e, FAX-5750e)  
Broadcasting  
Up to 182 locations; Up to 6 Groups (FAX-4100e)  
Up to 282 locations; Up to 6 Groups  
(FAX-4750e, FAX-5750e)  
Memory Transmission  
Up to 400 pages**  
Up to 500 pages***  
Automatic Redial  
3 times at 5 minute intervals  
Out of Paper Reception  
Up to 500 pages** (FAX-4100e)  
Up to 600 pages*** (FAX-4750e, FAX-5750e)  
Speaker Type  
Auto Answer  
Monitor  
0, 1, 2, 3 or 4 rings  
*
Using standard 17 lb to 24 lb paper.  
** Pagesrefers to the Brother Standard Chart No.1with MMR Coding  
System and Standard Resolution.  
*** Pagesrefers to the Brother Standard Chart No.1with JBIG Coding  
System and Standard Resolution.  
Specifications and printed materials are subject to change without prior notice.  
S - 2  
F A X  
     
Scanner (Not available for FAX-4100e.  
Option for FAX-4750e. Standard for 5750e.)  
Scanner operations are not available for FAX-4100e.  
Download the Scanner Driver for FAX-4750e from:  
TWAIN Compliant  
Document Size  
Yes  
ADF Width: 5.8" to 8.5" (148 mm to 216 mm)  
ADF Length: 3.9" to 14.1" (100 mm to 360 mm)  
Resolution  
Up to 9,600 × 9,600 (interpolated)  
Up to 300 × 600 (optical)  
Scanning/Printing Width 8.15 inches (208 mm)  
Automatic Document  
Feeder (ADF)  
Up to 30 pages*  
With Conditions: Up to 50 pages*  
Gray Scale  
256 levels  
Consumable Items  
Toner cartridge Life Expectancy:  
Up to 6,000 pages/high yield toner cartridges  
Up to 3,000 pages/standard toner cartridges  
(when printing letter size or A4 paper at 5% print coverage)  
Toner life expectancy will vary depending upon the type of average print job.  
Drum Unit Life Expectancy: up to 20,000 pages  
There are many factors that determine the actual drum life, such as temperature,  
humidity, type of paper, toner you use and number of pages per print job.  
Electrical and Environment  
Temperature  
Humidity  
Operating 50 - 90.5° F (10 - 32.5° C)  
Storage 32 - 104° F (0 - 40° C)  
Operating: 20 to 80% (without condensation)  
Storage: 20 to 80% (without condensation)  
Warm-Up  
First Print  
Max. 25 seconds at 73.4° F (23° C)  
15 seconds (using Letter size paper in paper  
cassette)  
Power Source  
120V AC 50/60Hz (USA and Canadian Version  
Only)  
SCANNER (NOT AVAILABLE FOR FAX-4100E. OPTION FOR FAX-4750E. STANDARD FOR 5750E.)  
S - 3  
       
Power Consumption  
Average Operating (Copying): 350 W (25° C)  
Peak: 940 W  
Sleep Mode: 10 W or less  
Stand by: 70 W or less (25° C)  
Noise  
Operating: 53 dB A or less  
Stand by: 30 dB A or less  
Dimensions  
FAX-4100e and FAX-4750e:  
17.1 × 17.4 × 12.7 inches (435 × 442 × 323 mm)  
FAX-5750e:  
17.1 × 17.4 × 17 inches (435 × 442 × 432 mm)  
Weight  
FAX-4100e and FAX-4750e:  
26.4 lbs/(12.0kg) (Without Carton)  
FAX-5750e:  
34.3 lbs/(15.5 kg) (Without Carton)  
Printer  
Emulation  
All models  
Brother Printing System for Windows®  
PCL 5e (Emulation mode of HP LaserJet 5P)  
FAX-5750e  
Printer Driver  
Windows® 95/98/98SE/Me/2000/XP and  
Windows NT® Workstation Version 4.0 driver  
supporting Brother Native Compression mode  
and bi-directional capability  
Apple® Macintosh® QuickDraw® Driver for  
OS 8.5-9.2/OS X v.10/10.1  
Interface  
Bi-directional parallel (IEEE-1284);  
USB (Universal Serial Bus) 1.1  
Print Method  
Electrophotography by semiconductor laser  
beam scanning  
Resolution  
600 dots/inch  
Print Quality  
Normal printing mode  
Economy printing mode (saves up to 50% of the  
normal toner usage)  
Print Speed  
Up to 15 pages/minute (when loading letter size  
paper from paper cassette)  
Output Tray Paper Capacity 150 sheets  
Manual Feed Slot  
Custom size paper (2.75× 5 to 8.5× 14)  
Envelopes (DL, C5, Com10, Monarch)  
Handles these Paper  
Sizes and Types  
Letter, Legal, A4, B5, A5, Executive, OHP  
Envelopes, Labels, Organizer  
S - 4  
P R I N T E R  
       
TrueType Fonts on CD-ROM  
35 TrueType compatible soft-fonts for Windows® on the bundled CD-ROM.  
(Available only for FAX-5750e.)  
Computer Requirements  
Minimum System Requirements  
Computer Platform  
& Operating System Version  
Processor  
Minimum Speed  
Minimum Recommended Available Hard  
RAM  
RAM  
Disk Space  
95, 98, 98SE  
Pentium 75MHz  
Pentium 150MHz  
Pentium 75MHz  
Pentium 133MHz  
Pentium 233MHz  
24MB  
32MB  
Me  
Windows®  
Operating  
Systems  
32MB  
64MB  
64MB  
NT® Workstation 4.0  
2000 Professional  
XP1  
50MB  
128MB  
OS 8.5 8.51 (Printing Only)  
Apple®  
Macintosh®  
Operating  
Systems3  
OS 8.6 9.2  
(Printing and Scanning)  
50MB  
All base models meet minimun requirements  
Mac OS X v.10/10.1 (Printing Only) 2  
NOTE: USB is not supported under Windows® 95 or Windows NT® 4.0  
All registered trademarks referenced herein are the property of their respective companies.  
1
Third party USB ports are not supported.  
2
3
P R I N T E R  
S - 5  
     
Parallel Interface Specifications  
Interface Connector  
Printer Side:  
Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
Signal  
Direction  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Output  
Output  
Output  
Output  
Input  
-
Pin No.  
19  
Signal  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
INPUT PRIME  
FAULT  
N.C.  
Direction  
1
2
DATA STROBE  
DATA 1  
DATA 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
ACKNLG  
BUSY  
-
20  
-
3
21  
-
4
22  
-
5
23  
-
6
24  
-
7
25  
-
8
26  
-
9
27  
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
28  
-
29  
-
PE  
30  
-
SLCT  
31  
Input  
AUTO FEED  
N.C.  
32  
Output  
33  
-
0V (S.G.)  
0V (S.G.)  
+5V  
-
34  
N.C.  
-
-
-
35  
N.C.  
-
36  
SLCT IN  
Input  
USB (Universal Serial Bus) Interface Specifications  
Pin Assignment  
Pin No.  
Signal  
Vol (+5V)  
- Data  
1
2
3
4
Serial Data -  
Serial Data +  
+ Data  
Ground  
S - 6  
P R I N T E R  
   
Resident Fonts (For FAX-5750e Only)  
The following bitmapped fonts are resident in the machine.  
Brougham 10 (12 point)  
Brougham 12 (10 point)  
upright/normal  
upright/normal  
Letter Gothic 16.66 (8.5 point) upright/normal  
(Portrait and Landscape are available for the above.)  
Symbol Sets/Character Sets  
*HP mode  
ISO14 JIS ASCII  
ISO57 Chinese  
ISO11 Swedish  
HP Spanish  
Roman 8  
ISO Latin 1  
(ECMA-94)  
ISO60 Norwegian 1  
ISO61 Norwegian 2  
ISO4 UK  
ISO17 Spanish  
ISO10 Swedish  
ISO16 Portuguese ISO25 French  
ISO84 Portuguese ISO69 French  
ISO85 Spanish  
PC-8  
HP German  
ISO21 German  
ISO15 Italian  
ISO6 ASCII  
Legal  
PC-8 D/N  
PC-8 Turkish  
PC-850  
PC-852  
ISO2 IRV  
PC-863  
PC-860  
PC-865  
If you want to know which characters are in each symbol/character set, print the  
CHARSETS.PRN file from The Print Formoption in the Direct Access  
Menu of the Remote Printer Console Program.  
P R I N T E R  
S - 7  
   
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with which  
characters are to be replaced in the Roman 8 character set. For other characters,  
see character set of Roman 8.  
S - 8  
P R I N T E R  
Index  
A
C
canceling  
cleaning (routine maintenance)  
Connecting  
automatic  
copy  
B
Brother  
warranties  
cover page  
I N D E X  
I - 1  
 
Fax Storage  
fax, stand-alone  
D
dialing  
drum unit  
E
F
fax  
codes  
Fax Forwarding  
G
Groups  
I - 2  
I N D E X  
phone line  
polling  
J
jacks  
EXT. jack on machine  
EXT. jack on machine external telephone  
power  
L
M
manual  
Print  
Menu mode  
printer  
O
One Touch numbers  
R
P
paper  
I N D E X  
I - 3  
Remote Retrieval Access Card  
If you plan to receive fax messages while away from your machine, carrying the  
Remote Retrieval Access Card printed below will serve as a convenient  
reminder of the retrieval procedures. Simply cut out the card and fold it to fit  
your wallet or organizer. Keeping it handy will help you derive the full benefit  
of your machines Forwarding, Paging and Remote Retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
R
Fold  
Fold  
C A R D  
R - 1  
 
Fold  
Fold  
R - 2  
C A R D  
EQUIPMENT ATTACHMENT LIMITATIONS  
(For Canada Only)  
NOTICE:  
This equipment meets the applicable Industry Canada Terminal Equipment  
Technical Specifications. This is confirmed by the registration number. The  
abbreviation, IC, before the registration number signifies that registration  
was performed based on a Declaration of Conformity indicating that  
Industry Canada technical specifications were met. It does not imply that  
Industry Canada approved the equipment.  
NOTICE:  
The REN assigned to each terminal equipment provides an indication of the  
maximum number of terminals allowed to be connected to a telephone  
interface. The termination on an interface may consist of any combination  
of devices subject only to the requirement that the sum of the Ringer  
Equivalence Numbers of all the devices does not exceed five.  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue H tel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are made for use in the USA and Canada only. We cannot  
recommend using them overseas because it may violate the  
Telecommunications Regulations of that country and the power requirements  
of your multi-function center may not be compatible with the power available  
in foreign countries. Using USA or Canada models overseas is at your  
own risk and may void your warranty.  

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