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Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS .......................................................... 1
Parts Check List................................................................................................ 3
The Handset Layout ......................................................................................... 4
The Base Unit Layout ....................................................................................... 5
GETTING STARTED ......................................................................................... 6
SETUP .............................................................................................................. 6
Connecting power to Base Unit/Handset Charger .......................................... 6
Installation of Battery Pack in Handset............................................................. 6
Charging of the Handset Battery Pack ............................................................. 6
Reset Switch ..................................................................................................... 7
Checking for Dial Tone..................................................................................... 7
Wall Mounting ................................................................................................... 8
Installation Without A Router ............................................................................ 9
Installation With A Router ............................................................................... 11
BASIC OPERATION ....................................................................................... 12
Handset and Base Indicators ......................................................................... 12
Handset Icons ................................................................................................. 12
Handset LEDs ................................................................................................ 12
Base LEDs ...................................................................................................... 12
Handset Operation ......................................................................................... 13
Making Calls ................................................................................................... 13
Answering Calls ............................................................................................. 13
Adjust the Handset Volume............................................................................ 13
Flash Function ................................................................................................ 13
Redial Function .............................................................................................. 13
Dial Vonage Voicemail................................................................................... 14
Mute Function ................................................................................................. 14
Intercom Call .................................................................................................. 14
Call Forward ................................................................................................... 15
Conference Call ............................................................................................. 15
Base Operation............................................................................................... 15
Phonebook Operation .................................................................................... 16
Storing a New Entry........................................................................................ 16
Reviewing/Dialing from the Phonebook ........................................................ 17
Editing a Phonebook entry ............................................................................. 18
Delete a phonebook entry .............................................................................. 18
Calls Log (Caller ID - Call Waiting) ................................................................ 19
Caller ID - Call Waiting ID .............................................................................. 19
Reviewing Caller ID ....................................................................................... 19
Storing a Caller ID .......................................................................................... 20
Dialing from Caller ID ..................................................................................... 20
Deleting Caller ID ........................................................................................... 21
Handset Settings ............................................................................................ 22
Ringer Volume ............................................................................................... 22
Ringer Tone.................................................................................................... 22
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Table Of Contents
Key Tone (preset to ON) ................................................................................. 22
Language (preset to English) ......................................................................... 23
Message Waiting ............................................................................................ 23
Clear Message waiting................................................................................... 23
ADVANCED OPERATION ............................................................................. 24
Headset Operation ......................................................................................... 24
ADDITIONAL INFORMATION ........................................................................ 25
In Case Of Difficulty ........................................................................................ 25
Maintenance ................................................................................................... 26
Warranty Statement ........................................................................................ 27
FCC and IC Regulations ................................................................................ 30
Technical Specifications ................................................................................ 32
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Important Safety Instructions
When using your telephone equipment, basic safety precautions should al-
ways be followed to reduce the risk of fire, electric shock and injury, including
the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the power outlet and broadband connection be-
fore cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage.
6. Slots and openings on the base and handset are provided for ventilation. To
protect it from overheating, these openings must not be blocked by placing
the product on the bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation where proper ventilation is not
provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9. Never push objects of any kind into this product through the slots in the base
or handset as they may touch dangerous voltage points or short out parts
that could result in a risk of fire or electric shock. Never spill liquid of any kind
on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but
take it to an authorized service facility. Opening or removing cabinet parts
other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the
appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk
of fire or electric shock.
12. Unplug this product from the wall outlet and contact VTech under the following
conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the oper-
ating in structions, because improper adjustment of other controls may
result in damage and will often require extensive work to restore the
product to normal operation.
1
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Important Safety Instructions
E. If the product has been dropped and the handset and/or base unit has
been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm.
There may be a remote risk of electric shock from lightning.
14. Do not use this or any cordless telephone to report a gas leak in the vicinity
of the leak.
15. Use only the power cord and batteries indicated in this manual. Do not
dispose of batteries in a fire. They may explode. Check with local codes for
possible special disposal instructions.
SAVE THESE INSTRUCTIONS
BEFORE USING YOUR IP 8100-2/8100-3 SYSTEM, CAREFULLY PEEL OFF
THE PROTECTIVE FILM COVERING THE DISPLAYS.
2
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Parts Check List
The IP 8100-2/8100-3 is an advanced Broadband cordless telephone set, ca-
pable of supporting four handsets.
This manual is designed to familiarize you with this Broadband cordless tele-
phone. We strongly recommend you read the manual before using your phone.
1. Base Unit
2. Handsets
6. Charger Wall Mounting Bracket
7. Belt Clips
3. Handset Chargers
4. Ethernet Cable
5. Base Power Adapter
8. User Documentation CD
9. Quick Start Guide
10. Batteries
NOTE: USE ONLY VTech Battery 80-5808-00-00 or VTech Replacement
89-1324-00-00.
Base Unit
Handset
Ethernet Cable
Handset Charger
Base AC Adapter
Charger Wall Mounting
Bracket
User Docu-
mentation CD
Battery
Belt Clip
Quick Start Guide
NOTE: If you have purchased the IP 8100-3, please also refer to the parts list
in your IP 811 User’s Manual.
3
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The Handset Layout
12
13
16
1. Antenna
9. Speakerphone
2. Earpiece
10.LCD Display
3. Volume Control
4. CID (Scroll Down)
5. On (Flash)
11.Select (Menu)
12.Phonebook (Scroll Up)
13.Headset Jack (2.5mm)
14.Off (Clear)
6. Voicemail
7. Dialing Keys (0-9, *, #)
8. Redial (Pause)
15.Intercom
16.Mute (Delete)
4
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The Base Unit Layout
1
2
3
4
5
6
8
7
1. Message Waiting LED
2. Page key
3. In Use LED
4. Service Status LED
5. LAN Port
6. WAN Port
7. DC Connector Jack
8. Reset Switch
5
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Setup
Connecting power to Base Unit/Hand-
set Charger
1. Plug the power adapter into an electri-
cal outlet, and the connector into the
connector jack at the bottom of the base
unit.
2. Choose the location for your handset
charger, and plug its power supply into an
electrical outlet.
Installation of Battery Pack in Handset
Follow the steps below:
1. Remove the battery compartment
cover by pressing on the indentation
and sliding downward. Place the new
battery pack in the handset with the
positive and negative poles aligned
in the battery compartment.
2. Replace the battery cover by sliding
it upwards.
3. If the new battery pack is not already
charged, place the handset in its
charger, and allow it to charge for
10-12 hours. After initial charge, a
maintenance charge of 8 hours
should be sufficient.
Charging of the Handset Battery Pack
The handset of your cordless telephone is powered by a rechargeable battery
pack. It charges automatically whenever handset is in its charger.
You should charge the batteries for 10-12 hours when you first receive your
phone. You will know the battery pack needs charg-
ing when:
•
•
The low battery message is displayed:
The handset seems completely dead, the LCD
is completely clear and does not activate when
you press the keys.
NOTE: While in PLACE IN CHARGER (low battery) mode, the keypad sounds,
backlighting and speakerphone features will not work. When the battery has
been charged, the features will return to their normal function.
IMPORTANT:
1. Do not dispose of the battery pack in a fire, it might explode.
2. Do not open or mutilate the battery pack. Toxic substances may be re-
leased, causing harm to eyes or skin.
3. Exercise care in handling batteries in order to prevent an accidental short of
the charge contacts, potentially causing the batteries to overheat.
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Setup
4. Do not dispose of the battery pack into household garbage. Please refer to
the information concerning proper battery recycling.
5. Do not charge the battery pack with other electrical devices.
Reset Switch
The reset switch, when quickly pressed and released, will reset the phone and
restart the software. Beware that when the reset switch is pressed and held for
> 10 seconds and then released, the phone will restore to factory defaults. This
includes clearing and resetting the password on the web configuration.
Reset switch does not affect your base unit power, RF operation, or any of the
telephone handset settings.
Checking for Dial Tone
After the battery is charged, press ON on the handset. The LCD displays PHONE
and shows a call timer, and you will hear a dial tone. If not, see In Case of
Difficulty.
CAUTION: Use only the VTech power supply provided with your telephone.
IMPORTANT! MAXIMUM PERFOR-
MANCE OF YOUR CORDLESS TELE-
PHONE SYSTEM:
1. Install your base unit and extension
handsets away from electronic equip-
ment, such as personal computers,
television sets and microwave ovens.
2. In locations where there are multiple
cordless telephones, separate the
base units as far away as possible.
3. Install your telephone equipment
away from heat sources and sunlight.
4. Avoid excessive moisture, dust or ex-
treme cold.
Add new handsets to make your phone more versatile
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (Model IP 811, sold separately) at any time. You can register a
maximum of four handsets.
7
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Wall Mounting
The wall mount brackets are designed for use on standard wall mount plates
only. Wall mounting is optional. Only the handset chargers (not the main base
unit) can be wall mounted.
1. Plug the power adapters into electrical outlets, and the connector to the bottom
of the handset charger.
2. Line up the tabs on the wall mount brackets with the holes at the back of the
handset charger. Snap the wall mount bracket firmly in place.
3. Mount the handset charger on the wall. Position the handset charger so the
mounting studs will fit into the holes on the wall mount bracket. Slide hand-
set charger down on the mounting studs until it locks into place.
8
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Setup
InstallationWithout A Router
INTERNET
DSL or Cable Modem
PC
PC Port
WAN Port
IP 8100-2/8100-3
Base Unit
IP 8100-2/8100-3
Handset 1 & 2
NOTE: The IP 8100-2/8100-3 is expandable up to a total of 4
handsets. Uses model IP 811 (sold separately)
Warning: Do not route the ethernet cable to outdoors, and ensure that you are using a
safety approved ADSL or Cable modem with proper electrical isolation.
9
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Setup
STEP1 Unplug the power cord for your cable/DSL modem. Make sure that you’ve
turned your computer off, and that you do NOT plug in your IP 8100-2/8100-
3 broadband telephone until instructed to do so.
STEP2 Disconnect the Ethernet cable from the back of your computer and then plug
it into the WAN port (with white marking) on your IP 8100-2/8100-3.
STEP3 Using the Ethernet cable provided, connect one end into the PC/LAN port (with blue
marking)ofyourIP8100-2/8100-3, andconnecttheotherendintotheEthernetporton
yourPC.
STEP4 Reconnect the power cord for your cable/DSL modem and turn on power to
the unit.
STEP5 Plug the power cord into the POWER port on your IP 8100-2/8100-3 and into an
electrical outlet. This turns your IP 8100-2/8100-3 broadband telephone on.
NOTE: After IP 8100-2/8100-3 is powered on, update files will download. DO NOT
interrupt this registration process by unplugging the power or use the IP
8100-2/8100-3 handsets until the ready indicator light on the front of IP 8100-
2/8100-3 base has gone from flashing yellow to a steady green.
STEP 6 Power up the computer.
STEP 7 If you are a DSL user who is required to enter a user name and password
(PPPoE) when accessing the Internet or a user with a static IP address, you
need to complete this step, otherwise skip this step.
A. Open a web browser such as Microsoft® Internet Explorer using the
computer connected through your IP 8100-2/8100-3 PC port. In the address
the Login screen. Enter the default password 'VTech' and click on Login.
B. Click Run Wizard to start the set-up.
C. Follow Wizard screens to complete the setup.
For complete instructions on web configuration screens, please refer to the Base
Unit Features section of the user manual on the enclosed CD.
10
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Setup
InstallationWith A Router
IP 8100-2/8100-3
Base Unit
INTERNET
DSL or Cable Modem
PC
WAN Port
Laptop
Existing
Network Router
IP 8100-2/8100-3
Handset 1 & 2
Warning: Do not route the ethernet cable to outdoors, and ensure that you are
using a safety approved ADSL or Cable modem with proper electrical isolation.
STEP 1 Using the Ethernet cable provided, connect one end into the WAN port
(with white marking) on the IP 8100-2/8100-3 broadband telephone,
and connect the other end into an available LAN port on your router.
STEP 2 Plug the power cord into the POWER port on the IP 8100-2/8100-3
and into an electrical outlet. This turns your IP 8100-2/8100-3 on.
NOTE: After IP 8100-2/8100-3 is powered on, update files will download. DO
NOT interrupt this registration process by unplugging the power or use
the IP 8100-2/8100-3 Handsets until the VoIP indicator light on the
front of IP 8100-2/8100-3 Base has gone from flashing yellow to a
steady green.
11
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Handset and Base Indicators
Handset Icons
Icon
Description
MUTE
• Turns on when the microphone is muted.
NEW
• Turns on when there are new call log entries.
• Turns on when the ringer is muted.
• Low battery indicator and charging indicator.
Handset LEDs
LED
Description
SPEAKER
• LED is on when in handsfree mode.
Base LEDs
LED
Description
• On when the phone is off hook.
• Flashes when an extension phone is off hook.
IN USE
MESSAGE
WAITING
• Flashes when you have voicemail.
• Solid Red: Internet Service currently not available. No connec-
tion to the ISP. Either (a) wait for the connection to be com-
pleted, (b) ensure ISP configuration is correct (and user/pass-
word is entered, if PPPoE), or (c) contact ISP for assistance.
• Flashing Red: Error condition not related to ISP connection.
Contact Vonage Customer Care 866-243-4357.
• Solid Yellow: Connecting to Vonage, please wait
• Flashing Yellow: Connecting to Vonage PLEASE DO NOT UN-
PLUG THE POWER TO THE ip8100. This process may take a
few minutes, please wait
Ready
• Solid Green: Line ready to use
• Flashing Green: Software upgrade in progress, may make and
receive calls
• Green: Link/activity indicator (off = no connection, on steady =
connected, blinking = activity detected)
• Yellow: Connection speed indicator (off = 10Mb/s, on = 100Mb/s)
WAN/LAN
port
12
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Handset Operation
Making Calls
•
Press ON (or, SPEAKER to use the handset speaker-
phone feature). Dial the phone number.
-OR-
•
•
Dial the phone number first; then press ON (or
SPEAKER).
Press OFF to end your call.
Answering Calls
•
•
Press ON, SPEAKER or any dialing keys.
Press OFF to end your call.
If the handset is in idle mode during an incoming call,
the ringer can be temporarily muted by pressing OFF
or MUTE, or by adjusting the ringer volume using the
volume keys. If the ringing is muted completely (by
pressing OFF or MUTE, or adjusted to ringer level 0
using the volume keys), the ringer mute icon will turn
on indicating the ringing is being muted.
This feature is useful when you need to lower or stop
the ringing quickly without actually answering the call.
For example, someone is sleeping in the room and
you want to check the caller ID before answering, or
you want to ignore just the current call.
This adjustment is temporary, and only last for the
current ringing call. The ringer volume will return to it's normal setting once the
call is answered or when the ringing stops.
Adjust the Handset Volume (also applies to the handset speakerphone
and headset)
•
The volume control is on the left edge of the handset. During a call, press VOL-
UME or keys to adjust the listening volume to a comfortable level. When
you reach the maximum or minimum setting, a double-beep will sound.
Flash Function
•
You can use your IP 8100-2/8100-3 with ser-
vices such as call waiting. When you receive a
call waiting signal, simply press the ON/FLASH
key to switch to the new call. Press ON/FLASH
again to switch back to the original call.
REDI AL
595- 9511
Redial Function
•
Press REDIAL/PAUSE to display the last telephone number dialed from the hand-
set (up to 32 digits). Use or to scroll through the five previously dialed
numbers. When the beginning or the end of the redial list is reached, a double beep
will sound.
•
•
When the desired number is reached, press ON or SPEAKER to dial.
Pressing OFF will exit the redial review list.
NOTE: When the redial memory is empty, and REDIAL is pressed, a double beep will sound.
13
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Handset Operation
•
When the desired entry displays, press DELETE. You’ll hear a confirmation beep.
Dial Vonage Voicemail
Press and hold #1 key to dial Vonage
Voicemail.
Mute Function
•
During an active call, pressing the MUTE/
DELETE key will disable the micro-
phone. MICROPHONE MUTED will dis-
play briefly. The screen will display:
Press MUTE/DELETE again to return to
normal two-way conversation. MICRO-
PHONE ON will display briefly.
PHONE
0 0 : 0 0 : 1 5
MI CROP HONE MUTE
•
ENTER
HANDSET
#
Intercom Call
•
From the idle (off) mode, press INT. The
handset (HS1) will display:
ENTER HANDSET #
CALLI NG
HANDSET
X
X
•
Select a number of the handset to be
called. The display will show: CALLING
HANDSET X (Where X is the handset
number.)
HANDSET
I S CALLI NG
•
•
The other handset will ring and the
screen will display:
HANDSET X IS CALLING
I NTERCOM
Press INT, PHONE, SPEAKER or any of
the dial pad keys on handset X to answer
the intercom call. The screens will dis-
play:
I NTERCOM ENDED
•
Press INT or OFF on either handset to
end the call.
UNABLE TO CALL
TRY AGAI N
NOTE: If handset X is out of range, or on an
external call, when HS1 attempts to inter-
com it, the display of HS1 will show:
14
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Handset Operation
Call Forward
•
While on an external call, one handset
(HS1) can forward it to any other handset:
ENTER HANDSET
#
•
•
Press INT on HS1, it will display:
Enter the handset number you wish to
forward, HS1 will display:
CALL FORWARDED
•
HS X can press ON to answer the call.
NOTE: If HS X does not respond in about
30 seconds, the external call will be returned
to HS1 and the display will show:
If the returned call is not answered within
30 seconds, the external call will end auto-
matically.
CALL BACK
Conference Call
It is possible to establish a conference be-
tween two handsets and the external line.
CONF.
0 0 : 0 0 : 2 5
If a handset already has a connection to the
external line, and another handset goes off-
hook, a conference is immediately estab-
lished. Both handsets will show:
BaseOperation
From the base unit, you can use the PAGE
key to locate the handsets.
BASE I S
PAGI NG
•
•
•
When the handset is in idle, press PAGE.
The handsets will display:
To end the page at the handset, press ON,
SPEAKER or any dialing keys.
To end the page at the base, press PAGE.
15
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Phonebook Operation
Your IP 8100-2/8100-3 can store up to 50 numbers with names in memory. Each
memory location can hold up to 32 digits for the number and 16 characters for the name.
NOTE: The handsets share a common phonebook, which is stored in the base. This
means that entries inserted by one handset are available for all handsets, and if one
deletes a phonebook entry, it will disappear from all handsets.
When one handset is accessing the phonebook, the other handsets cannot access it at
the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display.
Storing a New Entry
•
Press MENU.
>STORE
REVI EW
•
With PHONEBOOKhighlighted, press
SEL.
•
•
Press
SEL.
to select STORE. Press
You will be prompted to ENTER
NUMBER. Use the dialing keys to
enter the number you wish to store
in the phonebook. Press the MUTE/
DELETE key to backspace and
make corrections. Press SEL.
ENTER NUMBER
8 0 0 - 5 9 5 - 9 5 1 1
•
•
You will then be prompted to ENTER
NAME. Use the dialing keys to spell
the name. Press SEL.
You will hear a confirmation tone, and
the new phonebook entry will display
briefly.
ENTER NAME
_
NOTES:
•
If the phonebook is full, the handset
will display PHONEBOOK IS FULL.
P HONEBOOK
I S FULL
•
You can also press REDIAL/PAUSE
then or to scroll to the previously
dialed number from the redial list you
want to store in the phonebook.
Pressing SEL will append the selected
redial number to the current editing
number.
While entering numbers, press and
hold REDIAL/PAUSE to add pauses
if necessary.
NUMBER ALREADY
I N P HONEBOOK
•
•
If there is a duplicate number in the
phonebook, the display will show:
16
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Phonebook Operation
Each press of a particular key causes characters to be displayed in the following order:
Characters by number of key presses
Key
1
space
A
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
1
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
c
f
D
G
i
J
L
l
M
O
R
V
Y
m
7
t
n
p
u
w
o
q
v
x
P
r
s
z
T
W
0
9
y
?
'
!
,
/
(
.
)
*
*
#
#
-
&
Reviewing/Dialing from the Phonebook
•
Press MENU With PHONEBOOK in the first
line, press SEL. With the REVIEW in the first
line, press SEL again.
VTe c h
5 9 5 - 9 5 1 1
- OR -
With the handset idle, press and the handset
jumps directly into the phonebook review mode.
The first phonebook entry will be displayed.
•
Scroll through the phonebook entries using
or keys or enter first character of the name
to be searched (using the digit keys) and
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
continue scrolling using the
and
keys,
until you reach the entry to be dialed.
NOTE: When reviewing the phonebook, the
second line of the display will show the phone
number, up to 16 digits. For numbers longer
than 16 digits, only the first 13 digits will be
shown. Press or # to scroll the phone number
to see the additional digits.
P HONE 0 0 : 0 0 : 1 0
VTe c h Co m
VTe c h Co m
•
Press ON or SPEAKER, to dial the number.
8 0 0 - 5 9 5 - 9 5 1 1
NOTE: If there are no entries in the phonebook,
when it is accessed, PHONEBOOK IS EMPTY will
display.
17
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Phonebook Operation
Editing a Phonebook Entry
•
Follow the first two steps in Reviewing/
Dialing from the phonebook (on previous
page) to reach the entry to be edited.
•
•
Press SEL.
Press MUTE/DELETE to backspace then
enter the correct number. Press and hold
REDIAL/PAUSE to add pauses if necessary.
EDI T NUMBER
8 0 0 - 5 9 5 - 9 5 1 1 _
You can also press REDIAL/PAUSE, then
or
to scroll to the previously dialed
number from redial list which you want to
store in the phonebook. Pressing SEL will
append the selected redial number to the
current editing number.
EDI T NAME
VTe c h _
•
Press SEL to confirm the number and enter
name edit mode.
•
•
Press MUTE/DELETE to backspace and use
the digit keys to enter the correct name.
VTe c h
5 9 5 - 9 5 1 1
Press SEL to confirm the change. A
confirmation tone will sound.
Delete a Phonebook Entry
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
•
Follow the first two steps in Reviewing/
Dialing from the Phonebook on previous
page to reach the entry to be deleted.
•
•
Press MUTE/DELETE to delete the entry.
A confirmation tone will sound.
VTe c h
5 9 5 - 9 5 1 1
The handset will then move to the next entry,
if any.
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Calls Log (Caller ID - CallWaiting)
Caller ID - Call Waiting ID
Your IP 8100-2/8100-3 is capable of displaying the name and/or number of the
party calling before you answer the phone (caller ID). It is also capable of
displaying caller ID information in conjunction with a call waiting alert signal
(call waiting caller ID). With call waiting caller ID, the caller ID data is displayed
so you can decide whether to answer the incoming call, or continue with your
current conversation. Your IP 8100-2/8100-3 can hold up to 50 CID entries.
These are subscription services, provided by Vonage.
When one handset is accessing the call log, the other handsets can not
access it at the same time. If this is attempted, NOT AVAILABLE AT THIS
TIME will display.
Due to regional incompatibilities, caller ID information may not be available
for every call you receive. In addition, the calling party may intentionally
block their name and/or phone number from being sent.
•
As new caller ID/call waiting ID records
are received, your handset displays will
alert you to the new caller ID records, for
example:
HANDSET
1
5
NEW CALLS
NE W
•
•
After you review all new caller ID records,
the NEW call indication will be turned off
and the screen will show:
HANDSET
1
If the call log is full, the oldest entry is de-
leted to make room for the new call. If the
call log is empty when you try to enter to
call log review, the following message is
displayed:
CALL LOG
I S EMPTY
Reviewing Caller ID
You can review the caller ID record via the
menu, as described below or by pressing the
key in idle whereby the handset jumps di-
rectly to the caller ID review.
>CALL LOG
RI NGER VOLUME
•
•
In idle mode, press MENU to enter the menu.
Press key to scroll to CALL LOG.
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Calls Log (Caller ID - CallWaiting)
•
•
Press SEL. Use
call log entries.
When the beginning or the end of the call
log is reached, a double beep will sound.
or
to scroll through the
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
NEW 2 / 2 3
1 1 : 5 9 AM
NOTE: The NEW icon in the left down corner
indicates the call is not yet reviewed.
Storing a Caller ID
•
Follow the steps in Reviewing Caller ID to
scroll to the record to be stored.
EDI T NAME
•
•
Press SEL.
-
If the CID record contains both name and
number, press SEL to store it into memory.
•
•
If the CID record does not contain a name,
you will be prompted to EDIT NAME, the
screen will show: EDIT NAME.
ADDED TO
P HONEBOOK
If the CID record does not contain a number,
you will be prompted to EDIT NUMBER, the
screen will show: EDIT NUMBER.
•
•
You will hear a happy tone then the screen
will display:
NUMBER ALREADY
I N P HONEBOOK
If the caller ID isn't able to detect a name,
ENTER NAME will be prompted. If unable to
detect the number, ENTER NUMBER will be
prompted. You will then need to add the
name or the number.
P HONEBOOK
I S FULL
•
If the phone number already exists in the
phonebook, the entry will not be stored, and
the screen will show:
•
•
If the phonebook is full, the screen will show:
If both name and number are missing, for
example as in a private listing, the request
will be rejected with the message:
UNABLE TO SAVE
I N P HONEBOOK
Dialing from Caller ID
•
Follow the steps in Reviewing Caller ID to
scroll to the entry to be dialed.
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
.
•
Press ON or SPEAKER key to dial the number
NEW 2 / 2 3
1 1 : 5 9 AM
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Calls Log (Caller ID - CallWaiting)
Deleting Caller ID
•
Follow the steps in Reviewing Caller ID to
scroll to the record to be deleted.
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
NEW 2 / 2 3
1 1 : 5 9 AM
•
Press DELETE key to delete the desired
record. A confirmation tone will sound and the
previous caller ID record will be displayed on
the screen.
•
To delete all the caller ID records, press and
hold the DELETE key. The screen will ask
you DELETE ALL CALLS? Press SEL for con-
firmation. Or, press OFF to return to the CID
record previously displayed.
DELETE ALL
CALLS
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Handset Settings
Ringer Volume
> RI NGER VOLUME
RI NGER TONE
•
•
•
From the idle (off) mode, press MENU then
or key to RINGERVOLUME.
Press SEL. The current ringer volume will
be shown:
RI NGER VOLUME
RI NGER VOLUME
Press
and
keys or enter digit 0-6 to
the desired ringer volume. The current ring
tone is played and the volume bar is in-
creased/decreased each time the setting is
adjusted. At the lowest setting, display will
show:
•
•
The handset will not ring when a call comes
in if ringer volume is set to the lowest set-
ting.
> RI NGER TONE
KEY TONE
Press SEL to confirm the setting.
Ringer Tone
•
From the idle (off) mode, press MENU then
or key to RINGERTONE.
> I NTERCOM CALL
OUTSI DE CALL
•
Press SEL. You will be prompted to choose
INTERCOM CALL or OUTSIDE CALL.
Press
or
to select the desired option.
•
•
Press SEL again. You can then use
or enter digit 0-9 to sample the ring tones.
The screen, will show:
or
> I NTERCOM TONE
1
Press SEL to confirm your setting.
Key Tone (preset to ON)
>KEY TONE
LANGUAGE
•
From the idle (off) mode, press MENU then
or to KEYTONE.
•
Press SEL. The current setting will be
shown. Press or to scroll to ON or
OFF. When set to on, the handset will emit a
beep whenever a key is pressed.
KEY TONE
OF F
•
When the desired option is shown, press
SEL to confirm your selection.
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Handset Settings
Language (preset to English)
> LANGUAGE
•
From the idle (off) mode, press MENU then
or key to LANGUAGE.
CLEAR MSG WAI T
•
•
Press SEL to select this option. Press or
to scroll from English to French or Spanish.
LANGUAGE
FRENCH
Press SEL to confirm the setting.
MessageWaiting
Your IP 8100-2/8100-3 is capable of detecting
a message waiting signal generated by Vonage.
Once you have reviewed all new mes-
sages, the message waiting alert will automati-
cally be turned off.
Clear MessageWaiting
If, after reviewing all new voicemail messages,
the message waiting alert still remains on the
screen and the MESSAGEWAITING LED on base
is still flashing, you can manually remove the
indication from the screen and turn the LED off.
>CLEAR MSG WAI T
DI AL TYPE
•
From the idle (off) mode, press MENU then
or to CLEAR MSGWAIT.
TURN I NDI CATOR
OFF?
•
Press SEL then the display will ask you TURN
INDICATOR OFF? Press SEL again to con-
firm. To exit, press OFF.
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Headset Operation
Your IP 8100-2/8100-3 handset is equipped with a 2.5mm headset jack for use
with an optional accessory headset for handsfree operation. If you choose to
use the headset option, you must obtain an optional accessory headset, which
is compatible with the IP 8100-2/8100-3.
VTech Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm headset, locate the headset jack on the
IP 8100-2/8100-3 handset. Connect the plug on the headset cord to the jack
(under a small rubber flap) on the cordless handset. The plug should fit se-
curely. Do not force the connection.
NOTE:
•
Whenever a compatible headset is
connected to the cordless handset,
the microphone on the handset will
be muted. This is done to limit the ef-
fect of background noise.
•
When a compatible headset is con-
nected to the cordless handset, your
speakerphone feature will be dis-
abled. To use your speakerphone fea-
ture, simply disconnect the headset
from the handset.
Belt Clip
The IP 8100-2/8100-3 is also equipped
with a detachable belt clip. Align the pins
on the inside edge of the clip with the
notches on the sides of the handset. The
belt clip should snap securely into place.
Do not force the connection.
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In Case Of Difficulty
The Phone Doesn’tWork At All
•
•
Make sure the power cord is plugged in.
Make sure the Ethernet cable is plugged firmly into the base unit and the
broadband connection.
•
Make sure the batteries are properly charged. If you get a LOW BATTERY
message or indication, the batteries need charging.
No DialTone
•
•
First check all the suggestions above.
Please refer to the Troubleshooting section of the Base Unit Features
Manual.
You Get Noise, Static, Or A Weak Signal EvenWhenYou’re NearThe
Base Unit
•
Household appliances plugged into the same circuit as the base unit can
sometimes cause interference. Try to move the appliance or the base unit to
another outlet.
You Get Noise, Static, Or AWeak SignalWhenYou’re Away FromThe
Base Unit
•
You may be out of range. Either move closer to the base, or relocate the
base unit.
•
The layout of your home may be limiting the range. Try to move the base unit
to another position.
The Handset Does Not RingWhenYou Receive A Call
•
•
•
Make sure you have the ringers activated. Refer to the section(s) on Ringer
Volume in this user's manual.
Make sure the ethernet cable is plugged firmly into the base unit and the
broadband connection. Make sure the power cord is plugged in.
You may be too far from the base unit.
You Hear Noise In The Handset, And None Of The Keys Or Buttons
Work
•
Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding
normally, then try to put the handset in the
charger. If it does not seem to respond, do
the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery pack.
3. Wait a few minutes.
S EARCHI NG. . .
4. Connect power to the base.
5. Re-install the battery pack.
6. Watch for handset to display
HANDSET X.
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Maintenance
Taking Care OfYourTelephone
Your cordless telephone contains sophisticated electronic parts, so it must be
treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect
your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors
in the rain, or handle it with wet hands. Do not install your base unit near a sink,
bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or a mild
soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If your base unit should fall into water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND
ETHERNET CABLE FROM THE WALL. Then pull the unit out by the un-
plugged cords.
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Warranty Statement
What does this limited warranty cover?
•
The manufacturer of this VTech product, VTech Communications, warrants
to the holder of a valid proof of purchase (“Consumer” or “you”) that the
product and all accessories provided by VTech in the sales package (“Prod-
uct”) are free from material defects in material and workmanship, pursuant
to the following terms and conditions, when installed and used normally and
in accordance with operation instructions, This limited warranty extends
only to the Consumer for Products purchased and used in the United States
of America.
What will VTech Communications do if the Product is not free from
material defects in materials and workmanship during the limited
warranty period (“Materially Defective Product”)?
•
During the limited warranty period, VTech’s authorized service representa-
tive will repair or replace at VTech’s option, without charge, a Materially
Defective Product. If we repair this product, we may use new or refurbished
replacement parts. If we choose to replace this product, we may replace it
with a new or refurbished product of the same or similar design. VTech will
return repaired or replace ment products to you in working condition. VTech
will retain defective parts, modules, or equipment. Repair or replacement of
Product, at VTech’s option, is your exclusive remedy. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
•
The limited warranty period for the product extends for ONE(1) YEAR from
the date of purchase if we repair or replace a Materially Defective Product
under the terms of this limited warranty. This limited warranty also applies to
repaired or replacement Products for a period of either (a) 90 days from the
date the repaired or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
negligent, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
electrical accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or elec
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Warranty Statement
tronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including
but not limited to Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service?
•
To obtain warranty service in the United States of America, call 1- 800-595-
9511 for instructions regarding where to return the Product. Before calling
for service, please check the user’s manual. A check of the Product con-
trols and features may save you a service call.
•
Except as provided by applicable law, you assume the risk of loss or dam-
age during transit and transportation and are responsible for delivery or
handling charges incurred in the transport of Product(s) to the service
location. VTech will return repaired or replaced product under this limited
warranty to you, transportation, delivery or handling charges prepaid. VTech
assumes no risk for damage or loss of the Product in transit.
•
If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair and return ship-
ping costs for the repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the
VTech service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Prod-
uct purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone
number.
Other Limitations
•
This warranty is the complete and exclusive agreement between you and
VTech. It supersedes all other written or oral communications related to this
Product. VTech provides no other warranties for this product. The warranty
exclusively describes all of VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modifica-
tions to this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
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Warranty Statement
Limitations: Implied warranties, including those of fitness for a particular pur-
pose and merchantability (an unwritten warranty that the product is fit for ordi-
nary use) are limited to one year from date of purchase. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
•
In no event shall VTech be liable for any indirect, special, incidental, con-
sequential, or similar damages (including, but not limited to lost profits or
revenue, inability to use the product, or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the
use of this product, some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
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FCC and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commis-
sion (FCC) rules for the United States. It also complies with regulations RSS210
of Industry and Science Canada. Operation is subject to the following two con-
ditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired op-
eration of the device.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The equipment has been tested and found to comply with part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or tele-
vision reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset has such a low power that it does not
require testing. It may be safely held against the ear of the user. The base unit
shall be installed & used such that parts of the user’s body other than the hands
should be maintained at a comfortable distance of approximately 20 cm or more.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry
Canada technical specifications were met.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equip-
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FCC and IC Regulations
ment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the telecom-
munications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connec-
tions of the power utility, telephone lines and internal metallic water pipe sys-
tem, if present, are connected together. This precaution may be particularly im-
portant in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority, or electrician, as appropriate.
Your cordless phone is designed to operate at the maximum power allowed by
the FCC and IC. This means your handset and base unit can communicate only
over a certain distance - which will depend on the location of the base unit and
handset, weather, and the construction and layout of your home or office.
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Technical Specifications
FREQUENCY CONTROL
WEIGHT
Crystal controlled
PLL synthesizer
Handset: 146 grams
(excluding batteries)
Base: 323 grams
Charger: 225 grams
TRANSMIT FREQUENCY
Base: 5725 - 5850 MHz
Handset: 2400 - 2483.5 MHz
POWER REQUIREMENTS
Handset: 3.6V 600mAh NiMH
( battery pack)
Base: 5.1V, 1.7A
RECEIVE FREQUENCY
Base: 2400 - 2483.5 MHz
Handset: 5725 - 5850 MHz
Charger: 9 V @ 150mA
CHANNELS
95 Channels
MEMORY
Phonebook: 50 Memory locations;
up to 32 digits for number, 16
characters for name
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
CID: 50 Memory locations
SPECIFICATIONS ARETYPICAL
AND MAY CHANGE WITHOUT
SIZE
Handset: 182mm x 55.3mm x 40mm
(including antenna)
NOTICE.
Base: 169.1mm x 60.7mm x 157.2mm
Charger: 76.5mm x 79.4mm x 45.2mm
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd.,
Richmond, B.C. V6X 1Z9.
Copyright 2005 for VTECH TELECOMMUNICATIONS LTD.
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