3D Snap – 3DSC5
3D Digital Camera
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
viewsonic.com in English, or in specific languages using the Regional selection box in the
upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las
instrucciones en este manual”
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Extra notice regarding 3D viewing:
1. To view 3D display and receive 3D effects well, the viewer should be positioned to face the
center of the screen at around 30 cm (12 in) distance and not having a steep viewing angle.
2. Viewing in 3D mode may cause dizziness or even perceptive after effects, disorientation, and
eye strain. It is recommended that viewers take frequent breaks to alleviate the likelihood of
these effects. If you have any of the above symptoms, immediately cease usage of the 3D
display of this device and do not resume until the symptoms have receded.
3. Do not use the Red/Cyan Glasses for any purpose other than viewing red/cyan 3D files.
Wearing the Red/Cyan Glasses for any other purpose (such as general spectacles,
sunglasses, protective goggles, etc.) may cause harm to you or weaken your eyesight.
4. Young children viewing 3D files should always be accompanied by adults. It is not
recommended to give this device into the hands of young children.
The 3D display
technology used in this
product:
This product utilizes the “Parallax Barrier”
3D technology. A parallax barrier is a
device that allows a liquid crystal display
(LCD) to show a stereoscopic image
without the need for the viewer to wear a
pair of 3D glasses. Placed in front of the
normal LCD, a parallax barrier consists
of a layer of material with a series of
precision slits, allowing each eye to see
a different set of pixels, thus creating a
sense of depth and 3D effect through
parallax.
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Important Safety Instructions
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture.
6. Clean with a soft, dry cloth.
7. Do not block any ventilation openings. Install the unit in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade and the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs. Convenience
receptacles and the point where they exit from the unit. Be sure that the power outlet is located
near the unit so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the unit. When a cart is used, use caution when moving the cart/unit
combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the unit has been
damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled
onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not
operate normally or has been dropped.
15. Caution: There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
16. Only use battery packs approved by the manufacturer or else damage may occur.
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Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Proposed Maximum
Substance
Actual Concentration
Concentration
Lead (Pb)
0.1%
< 0.1%
< 0.1%
< 0.01%
< 0.1%
Mercury (Hg)
0.1%
Cadmium (Cd)
0.01%
6+
Hexavalent Chromium (Cr
)
0.1%
Polybrominated biphenyls
(PBB)
0.1%
0.1%
< 0.1%
< 0.1%
Polybrominated diphenyl ethers
(PBDE)
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not
specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more
lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
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Copyright Information
Copyright © ViewSonic® Corporation, 2011. All rights reserved.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of
ViewSonic Corporation.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may
mail or fax to ViewSonic.
For Your Records
Product Name:
3D Snap – 3DSC5
ViewSonic 3D Digital Camera
VS14019
3D Snap – 3DSC5_UG_ENG Rev. 1A 01-24-11
_______________________________
_______________________________
Model Number:
Document Number:
Serial Number:
Purchase Date:
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
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Getting Started
Product overview
1. Shutter button
2. Power button
3. Microphone
4. Left lens - for 3D capture
5. Flash
2
1
3 4 5 6
7
6. Self-timer indicator
7. Right lens - for 2D and 3D
capture
8. Speaker
9. Battery cover
10. Record button
11. Power indicator
12. 2D/3D switch button
13. 2D/3D LCD monitor
14. 5-way joystick
15. Playback button
16. Delete button
8
9
11
10
12
13
14
17
17. Mini USB/HDMI port cover
18. Strap mount
15
16
19. Tripod socket
19
18
5-way joystick
Photo mode
Video mode
Zoom In
Zoom In
Zoom Out
Zoom Out
Menu
Flash
N/A
Play/
Pause
Menu
Flash
Cursor
Up
Cursor
Down
Cursor
Right
Exit/
Cursor Left
Setup mode
OK
1
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Loading the battery/ Using a memory card
SD/SDHC
1. Pull the battery cover, then it will open automatically.
2. Place the battery into the compartment. Align the + and - metallic ends carefully.
Note that the + and - metallic contacts must be aligned with the corresponding
contacts in the compartment.
Once you open the battery cover, the power of camera will be cut off.
3. Insert a SD/SDHC card (sold separately) into the slot until it clicks into place.
To remove the card, push the card to release it and then pull it out gently.
4. Replace the battery cover.
Charging the battery
Before charging:
• Power off the unit first and make sure the Li-ion battery is installed.
• Make sure your PC is powered on during the charge.
• It is recommended to charge the battery for at least 8 hours before
the first time usage.
1. By adaptor:
Assemble the adaptor with USB cable and
plug into the AC outlet. Then connect the
camera’s USB port to the mini-USB end of
cable and begin to charge.
2.By PC:
Connect the camera’s mini USB port to a PC
/ notebook USB port by USB to mini-USB
cable and the charge will begin.
The power indicator lights orange in the charge progress. When the charge is com-
plete, the power indicator goes out.
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Powering On or Off
1. Power on: Press the POWER button to turn on the camera, and the power
indicator lights green.
2. Power off: Press and hold the POWER button until the power indicator is
extinguished.
If the unit cannot be powered on, please check the followings:
1) The battery is correctly loaded;
2) The loaded battery has enough power.
Please make sure the camera is powered off before you open the battery cover, for
the battery will eject automatically.
Setting Language
1. Push the Joystick to the right (
) to bring up menu.
2. Select the “Language” item and Press OK.
3. Move the Joystick up/down ( ) to select your local language, then press OK
to confirm.
Reading screen icons
White balance mode
: auto
: sunny
: fluorescent
: cloudy
: tungsten
Self-timer status:
: off
: on
Flash mode
: off
: auto
: on
Recording mode:
Battery life:
: 2D
: 3D
: full
: low
Storage:
: moderate
: empty
Preview mode icon
: internal
: memory card
Zoom bar
T : Zoom in
W : Zoom out
Menu button indicator (Push the joystick to
the right to enter the Menu setting)
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Basic Operations
Press this button (
) to switch 2D/3D mode.
Also, the image showing on the LCD screen will
become 2D/3D. Pressing this button in playback
can change the 2D or 3D files store in your camera
or memory card. Please note that 3D files cannot
be recorded/viewed/deleted in 2D mode, and vice
versa. The 2D/3D files are stored separately.
When recording or shooting in 2D mode, only the right lens is activated.
This product utilizes the “Parallax Barrier” 3D technology. The parallax barrier is a
special layer placed in front of the LCD screen. In 3D mode, it allows each of your eye
to see a different set of pixels on the screen (hence the 3D effect). The brightness of
the screen seems to be halved in 3D mode.
Taking a photo
1. Move the Joystick up/down ( ) to
zoom in/out the image until a proper
scene is set.
2. Press the Shutter button (
take a photo.
) to
To avoid fuzzy photos, please hold the
camera steady or use a tripod.
In order to optimize the 3D effect,
the ideal shooting range is 1m~4m
(3ft~13ft), and you are advised to take
pictures with sufficient light.
Recording a video clip
1. Press the Record button (
start the recording.
) to
2. During recording, you can move the
Joystick up/down ( ) to zoom in/out
. You can also press OK to pause or
resume the recording.
3. Press the Record button (
)
again to stop the recording.
When recording in a dark environment,
please use extra light source to
illuminate the subject.
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Playback
File type 2:
: video
: picture
Current file/Total files
File type 1:
: 2D file
: 3D file
0001/0010
Battery life
Storage:
: internal
: memory card
Highlight frame
Press OK to
display in full
screen
Press Shutter to return to
previous screen
1. Press the Playback button (
) to enter playback preview mode.
Press the 2D/3D button (
) to switch between 2D or 3D files.
2. Use the Joystick to navigate through your recordings and select a file. Press
to view the file in full screen. When a file is in full screen and not playing or being
zoomed and locked, you can move the Joystick left/right (
the previous or next file.
) to shift between
3. When playing a video, you can move the Joystick left/right (
) to fast rewind/
fast forward, or press OK to pause/resume the video.
4. When viewing a photo, you can move the Joystick up/down ( ) to zoom in/out.
Press OK to lock ratio and use the Joystick to browse the photo. To leave the
zooming mode, press OK again and use it to zoom out the image until back to
normal ratio, or simply press the Shutter (
) button.
5. To leave playback mode, press the Shutter (
) button again.
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Deleting files
Press Playback button (
) to enter playback mode and use the Joystick to
select the file which you want to delete.
Press the Delete button (
) and there are 3 available options:
Option
Description
Yes
No
Delete the selected file
Exit menu without deleting the file
Delete all video and image files in the same
folder (3D or 2D)
All
Once the file is deleted, it cannot be recovered.
Menu operations
1. Push the Joystick to the right (
bring up menu.
) to
2. Push the Joystick up/down ( ) to
select an item and press OK to enter.
3. Push the Joystick up/down ( ) to
select your preference option, and
press OK to confirm.
4. To leave menu, push the Joystick to
the left (
).
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Menu files
Item
Option
Description
3MP
5MP
12MP
Off
3 mega-pixels
Resolution
5 mega-pixels
12 mega-pixels
The flash is disabled.
Flash
Strobe
Auto
On
The flash enables when ambient light is insufficient.
The flash is forced on in every shot.
Turn on the night mode.
Turn off the night mode.
Auto
Off
Night Mode
EV
Manually adjust the exposure to gain better effect
when the preview image appears too bright or too
dark. A positive value indicates the image will be
brighter than usual; while a negative value makes the
image dimmer.
-2 ~ +2
Auto
The camera adjusts white balance automatically.
This setting is suitable for outdoor recording in sunny
weather.
White
Balance
Sunny
This setting is suitable for recording in cloudy
weather or shady environments.
Cloudy
This setting is suitable for indoor recording with
fluorescent lamp lighting, or environments with high
color temperature.
Fluores-
cent
This setting is suitable for indoor recording with
Tungsten incandescent lamp lighting, or environments with low
color temperature.
Off
On
Off
3
Disable the self-timer function.
Enable the self-timer function. (10 Sec)
Take 1 picture at a time (default).
Take 3 pictures in a roll.
Self-timer
Continuous
Shot
5
Take 5 pictures in a roll.
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Item
Option
Description
15
Language
Select the language for the camera.
languages
To setup the date and time, push the Joystick up/
Date &
Time
down ( ) to adjust value; left/right (
) to shift
fields. Press OK to save the changes.
Print a date and time mark on each photo (photo
only).
On
Date Stamp
Slide Show
Off
Off
All
Turn off the Date Stamp function.
Turn off the Slide Show function in playback mode.
Turn on the Slide Show function in playback mode.
Only photos will demonstrate the Slide Show in play-
back mode.
Picture
On
Off
Turn on the system sound.
Turn off the system sound.
Beep
50Hz
60Hz
Set flicker frequency to 50Hz or 60Hz. See the “Flicker
table” for more details.
Frequency
On
Off
On
Off
Icon
Enable or disable the icons shown on the display.
Enable or disable the power-on screen.
Start Movie
The camera will automatically turn off after a short
period of time.
On
Auto Off
Off
No
The camera stays on.
This function will format the internal memory/memory
card.
Format
Default
Yes
No
This function will change all settings to default.
Yes
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* Flicker table:
Region England Germany France
Italy
Spain Netherlands Russia
Setting
Region Portugal America
Setting 50Hz 60Hz
50Hz
50Hz
50Hz
50Hz
50Hz
50Hz
Korea
60Hz
50Hz
Thailand
50Hz
Taiwan China Japan
60Hz 50Hz 50/60Hz
Note: The flicker setting is based on the frequency standard of your local power supply.
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File management on PC
Connect the USB port of the camera to your PC/Notebook by USB to mini-USB cable.
Power on the camera and the power indicator lights green. The camera will turn to a
removable disk on the PC, then you can read all files stored in the camera.
Copy your normal 2D files into the 2D (DCIM\101DIR2D) folder in your memory card.
Do not store 2D files in the 3D (DCIM\100DIR3D) folder, otherwise they will not be
detected and displayed.
Connecting to HDTV
1. Turn on your HDTV.
2. Connect the HDMI-in connector (the larger end) of the HDMI cable to the HDTV.
3. Connect the other end of the HDMI cable to your camera.
4. Turn on the camera.
5. On your HDTV, select the HDMI input port where the HDMI cable is connected.
6. Switch your camera to Playback mode and start to play a file. For operation details
please refer to the “Playback” section.
If your HDTV is 2D type, the 3D files output on your HDTV will be 2D “side-by-side”
only.
If you want to experience 3D effect on your 2D HDTV, you need to convert the 3D files
into red/cyan format files by installing and using the bundled software (TotalMedia HD
Cam) and copy the converted files into the “DCIM\101DIR2D” folder in the memory
card. Then output the playback to your HDTV and wear the red/cyan glasses to watch it.
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Appendix
Battery life / Capacity table
Still picture (without flash)
Video clip
Recording time (minute)
45
Number of shots
Battery Life
Table
2500
* The unit is set to 3D mode.
Note: This table is for your reference only. The actual battery life depends on your bat-
tery quality and recharge level.
Video clip (720p)
Still picture
(5 mega-pixels)
Memory (SD/SDHC)
(min.)
2GB
4GB
50
1400
2800
5600
11200
Battery Life
Table
100
200
400
8GB
16GB
Note: The actual value of capacity may vary (up to ± 30%) depending on the color
saturation and complexity of your subject and surroundings.
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Troubleshooting
Problem
Possible cause
Solution
I output 3D video/ Your TV/display is
photo playback to 2D and therefore
Covert the 3D video/photo into red/
cyan format. Then play and output the
converted file on your 2D HDTV/display.
my home HDTV.
does not support
But the 3D effect the format of the 3D You also need to wear the accessory
does not work.
files.
red/cyan glasses.
I output 3D video/
photo playback
to my home 3D
HDTV. But the 3D
effect does not
work.
The system of your
3D TV/display is not Select “side-by-side” setting in your 3D
correctly set up to
support the format
of the 3D files.
HDTV/display to correctly display the 3D
effect.
1) If your 3D PC/notebook is “Nvidia 3D”
compatible, you can set the TotalMedia
HDCam program to support “Nvidia 3D”
directly.
2) If your PC/notebook is not “Nvidia 3D”
compatible, you may consider installing
“Nvidia 3D kit” to support the effect.
3) You can download and install the 3D
freeware “Stereoscopic Player”, and set
up the software to support “side-by-side”
3D effect.
I play my 3D
videos/ photos on does not support
my 3Dfeatured
PC/notebook.
But the 3D effect is not correctly set
does not work.
The PC/notebook
“side-by-side” 3D
format or the system
up.
Flash occurs
when I wear my
Shutter Glasses
(that comes with
You are watching
3D files under 50Hz Turn off the fluorescent light to avoid
or 60Hz fluorescent interference and then watch the 3D files.
3D HDTV/display) light.
to watch 3D files.
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Specifications
Image Sensor
5 Mega-pixels CMOS (2592 x 1944)
Camera: 3M, 5M, 12M
Camcorder: HD 720p 30f (1280 x 720)
Resolution
JPEG, MP4 (H.264)
3D content format: Side by Side
File Format
Video Frame Rate
Internal Memory
External Memory
3D/2D capture
LCD Display
Up to 30 frames per second
N/A
SD card slot (Up to 32GB SDHC)
Yes, switchable
2.4” 3D TFT supports 3D and 2D mode display
Lens
Fixed focus lens x 2
1 m ~ ∞
Focus Range
Aperture Range
Shutter Speed
Digital Zoom
F2.8
1 ~ 1/2000 sec.
4X
White Balance
Auto/Sunny/Cloudy/Fluorescent/Tungsten
Exposure Control
Flash Strobe
Self-timer
Auto (±2 EV compensation)
IGBT Strobe, support Red-Eye Reduction
10 sec.
Night Mode
Date Stamp
Microphone
Speaker
Auto/ Off
Yes
Yes (Mono)
Yes (Mono)
TV out
HDTV (HDMI output)
Power Save Mode
Interface
3 min / Off
USB 2.0 mass storage
NP40 700mAh Li-lon Rechareable Battery
106.2 x 68.2 x 21.6 mm (4.18 x 2.69 x 0.85 in)
Battery
Dimensions (LxHxD)
Note: The specification might be modified according to company product plan without
notice!!!
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Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
T = Telephone
F = FAX
Country/Region
Website
Email
Australia/New
Zealand
AUS= 1800 880 818
NZ= 0800 008 822
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
Canada
Europe
Hong Kong
India
T= 852 3102 2900
T= 1800 11 9999
uk/support/call-desk/
service_ie@
viewsoniceurope.com
Ireland (Eire)
Korea
T= 080 333 2131
T= 0800-4441185
T= 1230-020-7975
T= 01800-9-157235
Latin America
(Argentina)
Latin America
(Columbia)
Latin America
(Mexico)
T= 001-8882328722
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
T= 0800-54565
Macau
ap.viewsonic.com/me/
T= 853 2870 0303
Contact your reseller
Middle East
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757
Puerto Rico & Virgin
Islands
Singapore/Malaysia/
Thailand
ap.viewsonic.com/za/
T= 65 6461 6044
South Africa
Contact your reseller
uk/support/call-desk/
service_gb@
viewsoniceurope.com
United Kingdom
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
United States
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Limited Warranty
ViewSonic® 3D Digital Camera
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship
during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a
like product. Replacement product or parts may include remanufactured or refurbished parts or
components.
How long the warranty is effective:
ViewSonic 3D Digital Camera are warranted for 1 year for labor from the date of the first customer
purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
Any product on which the serial number has been defaced, modified or removed.
2.
Damage, deterioration or malfunction resulting from:
a.
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
b.
c.
d.
e.
f.
Any damage of the product due to shipment.
Removal or installation of the product.
Causes external to the product, such as electrical power fluctuations or failure.
Use of supplies or parts not meeting ViewSonic’s specifications.
Normal wear and tear.
g.
Any other cause which does not relate to a product defect.
3.
4.
Any product exhibiting a condition commonly known as “image burn-in” which results when a
static image is displayed on the product for an extended period of time.
Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1.
2.
For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to Customer Support page). You will need to provide your product’s serial
number.
To obtain warranted service, you will be required to provide (a) the original dated sales slip,
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of
the product.
3.
4.
Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
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Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall
not be liable for:
1.
Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business
opportunity, loss of goodwill, interference with business relationships, or other commercial
loss, even if advised of the possibility of such damages.
2.
3.
4.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
Repair or attempted repair by anyone not authorized by ViewSonic.
4.3: ViewSonic 3D Digital Camera Warranty
3DC_LW01 Rev. 1A 08-05-08
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Mexico Limited Warranty
ViewSonic® 3D Digital Camera
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic 3D Digital Camera are warranted for 1 year for labor from the date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
2.
Any product on which the serial number has been defaced, modified or removed.
Damage, deterioration or malfunction resulting from:
a.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification,
or failure to follow instructions supplied with the product.
b.Any damage of the product due to shipment.
c.Removal or installation of the product.
d.Causes external to the product, such as electrical power fluctuations or failure.
e.Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g.Any other cause which does not relate to a product defect.
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
3.
4.
Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: ________________________
Document Number: ____________________
Model Number: __________________________
Serial Number: __________________________
Purchase Date: ________________________ Extended Warranty Purchase? __________(Y/N)
If so, what date does warranty expire? ________
To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
1.
your address, (d) a description of the problem, and (e) the serial number of the product.
Take or ship the product in the original container packaging to an authorized ViewSonic service center.
Round trip transportation costs for in-warranty products will be paid by ViewSonic.
2.
3.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1.
Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
Repair or attempted repair by anyone not authorized by ViewSonic.
2.
3.
4.
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Villahermosa:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
Puebla, Pue. (Matriz):
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas
# 419
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Cuernavaca
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Distrito Federal:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Guadalajara, Jal.:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Monterrey:
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
Oaxaca, Oax.:
MERIDA:
ELECTROSER
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
FOR USA SUPPORT:
Tijuana:
STD
ViewSonic Corporation
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
4.3: ViewSonic Mexico Limited Warranty
3DC_LW01 Rev. 1A 08-05-08
18
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
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