VeriFone Credit Card Machine Vx700 User Manual

x
V 700  
Installation Guide  
VeriFone Part Number 28212, Revision A  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Terminal Overview The Vx700 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
APPENDIX A Vx700 ATM - Vending Machine Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Vending Machine Integration for the Vx700 . . . . . . . . . . . . . . . . . . . . . . . . . 39  
VX700 INSTALLATION GUIDE  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
4
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PREFACE  
This installation guide assists machine manufacturers to properly install the Vx700  
in terms of electrical connectivity as well as mechanical, security, and privacy  
specifications.  
This document is useful to payment/banking machine  
manufacturers/implementors.  
Target Audience  
This document is organized as follows:  
Document  
Organization  
Chapter 1, Terminal Overview, provides an overview of the basic features and  
benefits of the Vx700.  
Chapter 2, Terminal Setup and Usage, explains how to set up and install the  
Vx700 into a payment machine/ATM.  
Chapter 3, Specifications, discusses power requirements and dimensions of the  
Vx700.  
Chapter 4, Maintenance, explains how to maintain the Vx700.  
Chapter 5, VeriFone Service and Support, provides information on contacting your  
local VeriFone representative or service provider, and information on how to order  
accessories or documentation from VeriFone.  
This section provides a quick reference to conventions used in this guide.  
Guide  
Conventions  
The following conventions help the reader distinguish between different types of  
information:  
The courier typeface is used for code entries, filenames and extensions, and  
anything that requires typing at the DOS prompt or from the terminal keypad.  
The italic typeface indicates book title or emphasis.  
Text in blue indicates terms that are cross-referenced. When the pointer is  
placed over these references the pointer changes to the finger pointer,  
indicating a link. Click on the link to view the topic.  
NOTE  
Notes point out interesting and useful information.  
Cautions point out potential programming problems.  
CAUTION  
VX700 INSTALLATION GUIDE  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
PREFACE  
Guide Conventions  
WARNING  
Warnings point out potential incidents where bodily injury might occur.  
Various acronyms are used in place of the full definition. Table 1 presents  
acronyms and their definitions.  
Acronym Definitions  
Table 1  
Acronym Definitions  
Definitions  
Acronym  
AES  
Advanced Encryption Standard Algorithm  
API  
Application Programming Interface  
Advanced RISC Machines  
Certification Authority Public Key  
Cipher Block Chaining mode  
Chip on Glass  
ARM  
CAPK  
CBC  
COG  
COGS  
CTS  
Cost of Goods Sold  
Clear to Send  
DEA/DES  
DUKPT  
ECB  
ECR  
EMV  
ERS  
HDLC  
ICC  
Data Encryption Algorithm/Standard  
Derived Unique Key Per Transaction Method  
Electronic Code Book mode  
Electronic Cash Register  
Joint Europay, MasterCard and Visa Standard  
Engineering Requirements Specification  
High-level Data Link Control  
Integrated Chip Card (Smart Card)  
Liquid Crystal Display  
LCD  
MAC  
MDB  
MMU  
MSAM  
MSR  
OS  
Message Authentication Code  
Multi-Drop Bus  
Memory Management Unit  
Multiple Secure Access Module  
Magnetic Stripe Reader  
Operating System  
PED  
PIN  
PIN Entry Device  
Personal Identification Number  
Point-of-Sale  
POS  
PRD  
PSCR  
RTS  
Product Requirement Document  
Primary Smart Card Reader  
Ready to Send  
SOC  
SAM  
SC  
System on Chip  
Secure Access Module  
Smart Card (Integrated Chip Card)  
Software Development Kit  
Security Level 3 and 4  
SDK  
SL3  
6
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
PREFACE  
Guide Conventions  
Table 1  
Acronym Definitions (continued)  
Acronym  
Definitions  
SR  
Ship Release  
SRAM  
STN  
UI  
Static Random Access Memory  
Super Twisted Nematic  
User Interface  
USB  
VSS  
Universal Serial Bus  
VeriShield Security Scripts  
VX700 INSTALLATION GUIDE  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
PREFACE  
Guide Conventions  
8
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 1  
Terminal Overview  
This chapter provides a brief description of the Vx700. The Vx700 is one of  
VeriFone’s versatile unattended payment solutions set. The Vx700 is designed for  
manufacturers who want secure, PCI PED approved, EMV-compliant transaction  
payment technology in their own payment/transaction machines.  
x
The Vx700 is an outdoor-rated unattended keypad, suitable for payment  
applications and process control, and features high reliability in tough  
environments. Built around VeriFone’s successful Verix-based programming  
The  
V
700  
Keypad  
environment, the Vx700 gives access to a broad range of application software  
components and sophisticated development tools.  
Capable of operating from a wide range of input voltages, the Vx700 has low  
power capabilities to enable use in critical power applications. An interface for  
USB host and slave provides for simple connectivity over local or wide area  
networks.  
The Vx700 links to a variety of VeriFone card accepting devices for a complete  
payment solution ranging from magnetic stripe to full EMV chip card processing. It  
has options to directly support contactless payment cards, including MasterCard  
PayPass, Visa payWave, M/Chip, and qVSDC, with the addition of an optional  
plug-in contactless interface module and an external antenna that is mounted on  
the integration equipment – such as a vending machine or kiosk.  
The Vx700 has a stainless steel front panel that is rated at IP65. The rear panel  
Features at a  
Glance  
containing the cable connections is rated at IP34. These features allow the Vx700  
to operate in extreme environments. It is PCI PED approved for assured payment  
security, has superior graphical display with optional backlighting, easy-to-use  
long-life keypad with concave keys, and is vandal-resistant.  
VX700 INSTALLATION GUIDE  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
TERMINAL OVERVIEW  
Features at a Glance  
The unique form factor of the Vx700 allows it to be fitted into bill acceptor cut-outs  
for vending applications. It is equally suited for ticketing, transportation, kiosk,  
petroleum dispensing, or drive-through restaurant deployments.  
Verix-based programming  
environment.  
Small, easy to integrate form factor.  
Fits into bill acceptor cut-out.  
2 million operation keypad, 16 keys.  
128 x 64 backlit graphical display.  
IP65 sealed, -25C to +60C operating  
range.  
Figure 1  
Vx700 overview  
Exceptional Ease of Use  
Features and  
Benefits  
16-key keypad with concave keys, high contrast legends, and tactile  
identifiers.  
External interface for four function user-defined keys.  
128 x 64 backlit LCD.  
Built-in multi-tone beeper.  
External sounder connection.  
USB and Serial connectivity.  
Wide input voltage range (9V to 28V).  
Low power consumption.  
Critical Security Protection  
Stainless steel front panel rated IP65 and IK09 vandal resistance  
(10 Joules impact resistance).  
Rear panel rated at IP34.  
Petroleum and chemical resistant.  
PCI PED 1.3 on-line and off-line approved.  
10  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
TERMINAL OVERVIEW  
Features at a Glance  
Strong Feature Set  
Ensures uncompromising reliability from VeriFone, the worldwide leader in  
e-payment.  
Verix-based – able to run existing applications with only minor modifications.  
High-level API for easy integration.  
RS-232 and USB 2.0 serial ports.  
Optional MDB interface for host and slave vending applications.  
Optional V.22bis - V.34 modem with HDLC capability via USB connection.  
Optional Ethernet 10/100 BaseT via USB connection.  
Connects to SCR710 secure card reader.  
Support for magnetic stripe cards (3 track) via SCR710.  
EMV cards (EMV 4.0) via SCR710.  
Optional support for 2 SAMs (Secure Access Modules).  
Other Features  
200 MHz ARM9 processor  
4MB Flash, 2MB SRAM (standard)  
8MB Flash, 4MB SRAM (option)  
VX700 INSTALLATION GUIDE  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TERMINAL OVERVIEW  
Features at a Glance  
12  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 2  
Terminal Setup and Usage  
To ensure that the Vx700 is mounted in the most comfortable viewing and reach  
position, this section shows a series of guide dimensions for both standing  
persons and wheelchair users.  
Ergonomic  
References  
NOTE  
The data in this section is based on average Caucasian males. For different  
ethnic groups, refer to more accurate anthropometric data.  
This section provides a general overview of the preferred mounting angle,  
orientation, and viewing angle for ease of use and privacy. When installing the  
Terminal Positioning  
and Orientation  
Vx700 in an unattended transaction/payment machine, consider the situations  
illustrated in Figure 2.  
Figure 2  
Typical Terminal Usage Situations  
VX700 INSTALLATION GUIDE  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
TERMINAL SETUP AND USAGE  
Ergonomic References  
The screen viewing angles, illustrated in Figure 3, denotes the angle at which the  
screen can be viewed comfortably.  
Screen Viewing  
Angle  
110º  
30º  
Figure 3  
Screen Viewing Angles  
14  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
TERMINAL SETUP AND USAGE  
Ergonomic References  
The following requirements relates to the user’s privacy when entering PIN. The  
area of visibility should be no larger than a cone taken from the number 5 key at  
Privacy  
an angle of 45o and covering an area of 270o directly in front of the user, as shown  
in Figure 4.  
270º  
45º  
Figure 4  
PIN Entry Visibility Area  
PIN entry can be secured using the payment machine’s structure (Figure 5) or by  
installing a privacy shield (Figure 6).  
Figure 5  
PIN Entry Privacy Using the Machine’s Structure  
Figure 6  
PIN Entry Privacy Shield  
VX700 INSTALLATION GUIDE  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
TERMINAL SETUP AND USAGE  
Ergonomic References  
Refer to Figure 7 and Figure 8 for the viewing angle and reach contours most  
comfortable for a standing user when utilizing a payment machine/ATM.  
Reach and Viewing  
Angles (Standing  
Users)  
Figure 7  
Comfortable Reach and Viewing Angle (Standing)  
16  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
TERMINAL SETUP AND USAGE  
Ergonomic References  
Figure 8 shows additional reach contours for standing users.  
Figure 8  
Reach Contours (Standing Users)  
VX700 INSTALLATION GUIDE  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TERMINAL SETUP AND USAGE  
Ergonomic References  
Wheelchair users prefer to use and view operating features when facing a  
payment machine/ATM. They may also want to reach to the side for security,  
mobility, and privacy reasons. It is important that, where possible, the machine  
design provides a knee space to allow a frontal approach for wheelchair users.  
Reach and Viewing  
Angles (Wheelchair  
Users)  
Figure 9 and Figure 10 shows the viewing angle and reach contours that are most  
comfortable for a wheelchair user when utilizing a payment machine/ATM.  
Figure 9  
Reach and Viewing Angles (Wheelchair Users)  
18  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
TERMINAL SETUP AND USAGE  
Ergonomic References  
Figure 10 shows additional reach contours for wheelchair users.  
Figure 10  
Reach Contours (Wheelchair Users)  
VX700 INSTALLATION GUIDE  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
TERMINAL SETUP AND USAGE  
x
Examine V 700 Features  
Before you continue with the installation process, familiarize yourself with the  
V 700 Features Vx700 features:  
Examine  
x
DISPLAY  
KEYPAD  
FUNCTION KEYS  
Figure 11  
Vx700 Features  
The Vx700 includes the following features:  
A 128 x 64 backlit display.  
16-key Keypad and four Function keys.  
Four color-coded function keys beside the Keypad (CANCEL [RED], CLEAR  
[YELLOW], HELP [BLUE], ENTER [GREEN]).  
Cable The Vx700 has 3 general connection options, depending on what the Vx700  
Connections connects to:  
1 MDB (Multi-Drop Bus) interface for host and slave vending applications.  
2 V.22bis - V.34 modem with HDLC capability via USB connection.  
3 Ethernet 10/100 BaseT via USB connection.  
WARNING  
Do not use a unit that has been tampered with or otherwise damaged.  
The Vx700 comes equipped with tamper-evident label. If a label or component  
appears damaged, immediately notify the shipping company and your VeriFone  
representative or service provider.  
20  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
TERMINAL SETUP AND USAGE  
RS-232 and USB Connections  
RS-232 and USB The Vx700 USB and RS-232 ports are shown in Figure 12.  
Connections  
COM 2  
USB 2/3  
COM 8  
MSR  
SAM  
SDIO  
USB COM 1 DC IN  
Figure 12  
Underside with Port Labels  
The different connection options are listed below:  
Connection Options  
1
2
USB connects to a host system using cable VPN 27720-01-(R).  
USB 2/3 connects to Ethernet networks using VPN 08448-03(R), USB  
memory sticks, USB modem, or other USB devices. Additional software may  
be required to support particular USB devices.  
3
COM 1 connects to host system using a cable VPN 27716-01-(R) or an MDB  
interface thru VPN 27712-01-(R).  
4
5
6
7
8
COM 2 connects to the SCR710 Card Reader using a VPN 27718-01-(R).  
COM 8 connects specific applications using a cable VPN 27717-01-(R).  
SDIO connects to a contactless module (future expansion).  
MSR connects to a card reader (future expansion).  
DC IN connects to the power supply unit VPN CPS11224-3B-(R) (if required).  
VX700 INSTALLATION GUIDE  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
TERMINAL SETUP AND USAGE  
RS-232 and USB Connections  
The following are the possible options for cable adapters to support the  
peripherals for the Vx700:  
Pin Connections  
1
Serial Port (COM 1): Logical Port 1 (USB Slave, Serial, Power)  
6-Wire RS232 port with TX, RX, RTS, CTS, DTR, and DCD signals.  
Provides for back-to-back download capability.  
Pin 10 allows the terminal to be turned off by raising this pin high; a low on  
this pin re-powers the unit (default is low if this feature is not implemented  
by the host).  
Table 2  
PIN  
Logical Port 1 (UPSTREAM) Serial connections  
RJ-48 (10 Way Connector)  
1
2
3
4
5
6
7
8
9
10  
TX  
RX  
RTS  
CTS  
DTR  
VIN 9 - 28V  
GND  
DCD  
MDB 12V  
RECYCLE POWER  
2
USB Slave: Logical Port 1 (USB Slave, Serial, Power)  
Provides for 2-Wire USB device port.  
Port is directly connected to CPU USB ports and is a USB slave.  
Power is not supplied from the USB Host, Pin 1 is NC. This configuration  
powers the Vx700 by the DC Jack.  
Table 3  
PIN  
Logical Port 1 (UPSTREAM) USB connections  
Mini USB “B” (5 way connector)  
1
2
3
4
5
NC  
nUSB (Slave)  
nUSB (Slave)  
NC  
GND  
22  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
TERMINAL SETUP AND USAGE  
RS-232 and USB Connections  
3
Serial Port (COM 2 and 3): Logical Ports 2 and 3 (USB Host, Serial)  
6-Wire RS232 port with TX, RX, RTS, CTS, DTR, and DCD signals and  
VSYS out.  
Table 4  
PIN  
Logical Port 2 (DOWNSTREAM) Serial connections  
RJ45 (8 Way Connector)  
1
2
3
4
5
6
7
8
TX  
RX  
RTS  
CTS  
DTR  
VSYS OUT 12V  
GND  
DCD  
Table 5  
PIN  
Logical Port 3 (DOWNSTREAM) Serial connections  
RJ45 (8 Way Connector)  
1
2
3
4
5
6
7
TX  
RX  
RTS  
CTS  
DTR  
VSYS OUT 12V  
GND  
VX700 INSTALLATION GUIDE  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TERMINAL SETUP AND USAGE  
RS-232 and USB Connections  
4
USB Host: Logical Ports 2 and 3 (USB Host, Serial)  
2-Wire USB Host port for external peripherals.  
Both ports provide up to 500mA, at 5V, for external peripherals.  
Devices requiring a higher current and voltage are not supported.  
A connector adaptor provides for a standard USB host connection.  
The host may use existing USB Verifone dongles, such as the USB-  
Modem and USB-Serial, as well as devices in development, USB-Ethernet  
and USB memory sticks.  
Table 6  
PIN  
Logical Ports 2 & 3 (DOWNSTREAM) USB connections  
USB “A” (8 Way Connector)  
1
2
3
4
5
6
7
8
USB POWER OUT 500mA  
nUSB (HOST)  
pUSB (HOST)  
GND  
USB POWER OUT 500mA  
nUSB (HOST)  
pUSB (HOST)  
GND  
24  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TERMINAL SETUP AND USAGE  
RS-232 and USB Connections  
The following figure shows the approximate location of Pin 1 on the ports of the  
Vx700:  
PIN 1  
PIN 1  
PIN 1  
PIN 1  
COM 2 USB 2/3  
COM 8 MSR  
SAM  
SDIO  
USB COM1 DCIN  
PIN 1 PIN 1  
Figure 13  
Approximate Location of Pin 1  
NOTE  
For further assistance on the location of Pin 1, please contact your VeriFone  
representative.  
Turn off or unplug the host system when connecting or disconnecting the Vx700.  
Memory corruption and data loss can result if the host system is processing data  
when power is removed.  
WARNING  
Refer to the host system instructions for specific warnings.  
If an extension cable is required, only USB-certified cables should be used.  
NOTE  
Standard accessories included with the Vx700 depends on the selected Vx700  
part number. For more information, contact your VeriFone representative.  
VX700 INSTALLATION GUIDE  
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TERMINAL SETUP AND USAGE  
Connection to Secure Card Reader (Optional)  
Connection to This section describes the connection of the Vx700 to the optional smart card  
Secure Card reader SCR710.  
Reader  
(Optional)  
VeriFone’s SCR710 is an outdoor-rated and robust secure card reader, suitable  
for payment card acceptance in tough environments where reliability is  
paramount.  
The SCR710 Secure  
Card Reader  
The SCR710 provides three-track magnetic stripe reading capability along with a  
full EMV 4.0 chip interface and Interac approval. It is PCI certified, which ensures  
that sensitive cardholder data remains confidential during transfer to the attached  
Vx700 PIN pad or Mx700 EPP.  
NOTE  
The SCR710 is powered by the Vx700 and has a power supply requirement of  
12V DC with a maximum power consumption of 2.4W.  
26  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
TERMINAL SETUP AND USAGE  
Power Supply  
Not all Vx700 configurations and device contexts require the use of a power  
supply – VeriFone ships power supplies with the Vx700 as required.  
Power Supply  
If you have changed the context in which the Vx700 is used or have questions  
about which power supply should be used, contact your VeriFone representative.  
CAUTION  
Using an incorrectly rated power supply can damage the unit or cause it not to  
work properly. Use only the recommended power supply, CPS11224-3B-(R), for  
the Vx700 VPN (see Specifications for detailed power supply specifications).  
Connect and route all cables from the Vx700 before plugging the power pack cord  
into a wall outlet or surge protector.  
WARNING  
NOTE  
Disconnecting power during a transaction can cause transaction data files not yet  
stored in memory to be lost.  
To protect against possible damage caused by lightning strikes and electrical  
surges, VeriFone recommends installing a power surge protector.  
When the Vx700 has power and an application is loaded, the application starts  
after the initial VeriFone copyright screen and displays a unique copyright screen.  
If no application is loaded, DOWNLOAD NEEDED appears on the display after the  
initial VeriFone copyright screen.  
VX700 INSTALLATION GUIDE  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
TERMINAL SETUP AND USAGE  
Power Supply  
28  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 3  
Specifications  
This chapter discusses power requirements, dimensions, and other specifications  
of the Vx700.  
9V to 28V; 4A (option to support 45V DC)  
Power  
The Vx700 has the following power consumption modes:  
Power Consumption  
Full Speed  
1.5W:  
1W:  
Low Power Mode  
Sleep Mode  
0.39W:  
UL, ITE listed, Class 2 power supply:  
DC Power Pack  
100 - 240V AC, 50/60 Hz, 0.6A  
12V DC, 4A  
a Input rated:  
b Output rated:  
Power connector dimensions:  
Outer: 5.5mm  
Center: 2.1mm Shaft Length: 9.5mm  
Barrel connector polarity:  
Temperature The Vx700 operating range and humidity tolerance as follows:  
-25° to 60° C (13° to 140° F)  
5% to 95%; non-condensing  
Operating Temperature  
Relative Humidity  
External The Vx700 has the following dimensions:  
Dimensions  
132mm  
100mm  
48.9mm  
(5.2 in)  
(4.0 in)  
(2.0 in)  
Length:  
Width:  
Height:  
VX700 INSTALLATION GUIDE  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
                 
SPECIFICATIONS  
External Dimensions  
30  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 4  
Maintenance  
The Vx700 has no user-maintainable parts. This section discusses procedures  
and precautions for terminal care and maintenance.  
To Clean the Terminal:  
Cleaning the  
Terminal  
Slightly dampen a clean cloth with water and a drop or two of mild soap.  
Wipe the Vx700 gently.  
For stubborn stains, use alcohol or an alcohol-based cleaner.  
Never use thinner, trichloroethylene, or ketone-based solvents – they may cause  
deterioration of plastic or rubber parts.  
CAUTION  
Do not spray cleaners or other solutions directly onto the keypad or terminal  
display.  
VX700 INSTALLATION GUIDE  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
MAINTENANCE  
Cleaning the Terminal  
32  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 5  
VeriFone Service and Support  
For terminal problems, contact your local VeriFone representative or service  
provider.  
For product service and repair information:  
USA – VeriFone Service and Support Group, 1-800-VeriFone (837-4366),  
Monday - Friday, 8 A.M. - 8 P.M., Eastern time.  
International – Contact your VeriFone representative.  
Before returning a Vx700 to VeriFone, you must obtain an MRA number. The  
following procedure describes how to return one or more terminals, for repair or  
replacement (U.S. customers only).  
Returning the  
Terminal for  
Service  
NOTE  
International customers are advised to contact their local VeriFone representative  
for assistance regarding service, return, or replacement of terminals.  
To Return a Terminal for Service  
1 Get the following information from the printed labels on the bottom of each  
Vx700 to be returned:  
Product ID, including the model and part number. For example, “Vx700”  
and “Pxxx- xxx-xx,” “Mxxx-xx-xx-xxx,” or “2xxxx-xx”.  
Serial number (S/N xxx-xxx-xxx).  
2 Obtain the MRA number(s) by completing one of the following:  
a Call VeriFone toll-free within the United States at 1-800-VeriFone and  
follow the automated menu options.  
Select the MRA option from the automated message. The MRA  
department is open Monday to Friday, 8 A.M.–8 P.M., Eastern Time.  
Give the MRA representative the information you gathered in Step 1.  
If the list of serial numbers is long, you can fax the list, along with the  
information gathered in Step 1, to the MRA department at 727-953-  
4172 (U.S.).  
b Address a fax to “VeriFone MRA Dept.” with the model and part number(s)  
Include a telephone number where you can be reached and your fax  
number.  
VX700 INSTALLATION GUIDE  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
VERIFONE SERVICE AND SUPPORT  
Accessories  
Address the Subject box with “To VeriFone MRA Dept.”  
Reference the model and part number in the Note box.  
NOTE  
One MRA number must be issued for each Vx700 you return to VeriFone, even if  
you are returning several of the same model.  
3 Describe the problem(s).  
4 Provide the shipping address where the repaired or replacement unit must be  
returned.  
5 Keep a record of the following items:  
Assigned MRA number(s).  
VeriFone serial number assigned to the Vx700 you are returning for  
service or repair (terminal serial numbers are located on the bottom of the  
unit.  
Shipping documentation, such as air bill numbers used to trace the  
shipment.  
Model(s) returned (model numbers are located on the VeriFone label on  
the bottom of the Vx700).  
VeriFone produces the following accessories for the  
Vx700. When ordering, please refer to the part number in the left column.  
Accessories  
VeriFone online store at www.store.verifone.com.  
USA – VeriFone Customer Development Center, 800-VeriFone (837-4366),  
Monday - Friday, 7 A.M. - 8 P.M., Eastern time.  
International – Contact your VeriFone representative.  
Contact your local VeriFone distributor to determine which power pack or  
power cord fits your needs.  
Power Pack  
CPS11224-3B-(R)  
21973-01  
Universal DC power pack  
(supplied separately)  
AC power cord (US)  
34  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
VERIFONE SERVICE AND SUPPORT  
Accessories  
Data Cables  
27720-01-(R)  
08448-03-(R)  
27716-01-(R)  
27712-01-(R)  
27718-01-(R)  
27717-01-(R)  
Host USB  
Ethernet Adapter  
Host RS-232  
MDB interface  
SCR710 Card Reader  
USB Application  
VX700 INSTALLATION GUIDE  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
VERIFONE SERVICE AND SUPPORT  
Accessories  
36  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX A  
x
V 700 ATM - This appendix shows the terminal dimensions of the Vx700 and the proper  
Vending orientation of the terminal for installation in an ATM or Vending Machine.  
Machine  
Integration  
This section illustrates the terminal dimensions for Vending Machine integration of  
the Vx700. The images indicate measurements in Metric units.  
Terminal  
Dimensions  
Figure 14  
Terminal Dimensions showing Length, Width, and Height  
VX700 INSTALLATION GUIDE  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
x
V 700 ATM - Vending Machine Integration  
This figure illustrates the rear terminal dimensions.  
Rear Terminal  
Dimensions  
Figure 15  
Rear Terminal Dimensions, with a close up of Earth Stud slot  
38  
VX700 INSTALLATION GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
x
V 700 ATM - Vending Machine Integration  
This section illustrates the proper orientation of the Vx700 terminal with a Vending  
Machine terminal panel.  
Vending Machine  
Integration for the  
x
V 700  
EARTH STUD  
VENDING  
MACHINE  
PANEL  
GASKET  
VX700  
Figure 16  
Vending Machine Panel Orientation with the Vx700  
VX700 INSTALLATION GUIDE  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
VeriFone, Inc.  
2099 Gateway Place, Suite 600  
San Jose, CA, 95110 USA  
Tel: (800) VeriFone (837-4366)  
x
V 700  
Installation Guide  
VeriFone Part Number 28212, Revision A  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Technicolor Thomson CRT Television ETC210 User Manual
Telex Headphones HFY 91 User Manual
Toastmaster Clock Radio 9451 HP12 User Manual
Toshiba Projection Television TLP S40 SVGA User Manual
Trane Furnace 32 5064 WEB01 User Manual
Transcend Information Computer Hardware TS USL3 User Manual
Troy Bilt Snow Blower 42021 User Manual
Verbatim Computer Drive 95020 User Manual
Viking Ventilation Hood DBCV User Manual
VTech Clock Radio IS9181 User Manual