Toshiba Webcam A30 User Manual

User’s Manual  
A30  
Satellite  
ATELLITE A30 SATELLITE A30 SATELLITE A30  
freedom.  
computers.toshiba-europe.com  
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User's Manual  
Macrovision License of Notice  
This product incorporates copyright protection technology that is  
protected by methods and claims of certain U.S. patents and other  
intellectual rights owned by Macrovision Corporation, and other rights  
owners. Use of this copyright protection technology must be authorized  
by Macrovision Corporation and is intended for home and other limited  
viewing uses only unless authorized by Macrovision Corporation. Reverse  
engineering of disassembly is prohibited.  
Safety Instructions  
Use the following safety guidelines to help protect yourself and your  
computer.  
When Using Your Computer  
Do not operate your portable computer for an extended period of time  
with the base resting directly on your body. With extended operation, heat  
can potentially build up in the base. Allowing sustained contact with the  
skin could cause discomfort or, eventually, a burn.  
Do not attempt to service the computer yourself. Always flow  
installation instructions closely.  
Do not carry a battery in your pocket, purse, or other container where  
metal objects (such as car keys) could short-circuit the battery  
terminals. The resulting excessive current follow can cause extremely  
high temperatures and may result in damage from burns.  
Be sure that noting rests on your AC adapter’s power cable and that  
the cable is not located where it can be tripped over or stepped on.  
Place the AC adapter in a ventilated area, such as a desk top or on  
the floor, when you use it to run the computer or to charge the battery.  
Do not cover the AC adapter with papers or other items that will  
reduce cooling; also, do not use the AC adapter while it is inside a  
carrying case.  
Use only the AC adapter and batteries that are approved for use with  
this computer. Use of another type of battery or AC adapter may risk  
fire or explosion.  
Before you connect the computer to a power source, ensure that the  
voltage rating of the AC adapter matches that of the available power  
source.  
903 115 V/60Hz in most of North and south America and some Far  
Eastern countries such as Taiwan.  
904 100 V/50Hz in eastern Japan and 100 V/60Hz in western Japan.  
905 230 V/50 Hz in most of Europe, the Middle East, and the Far East.  
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User's Manual  
If you use an extension cable with your AC adapter, ensure that the  
total ampere rating of the products plugged in to the extension cable  
does not exceed the ampere rating of the extension cable.  
To remove power from the computer, turn it off, remove the battery,  
and disconnect the AC adapter from the electrical out let.  
To help avoid the potential hazard of electric shock, do not connect or  
disconnect any cables or perform maintenance or reconfiguration of  
this product during an electrical storm.  
When setting up the computer for work, place it on a level surface.  
Do not dispose of batteries in a fire. They may explode. Check with  
local authorities for disposal instructions.  
When travelling, do not check the computer as baggage. You can put  
your computer through an X-ray security machine, but never put your  
computer through a metal detector. If you have the computer checked  
by hand, be sure to have a charged battery available in case you are  
asked to turn on the computer.  
When travelling with the hard drive removed from the computer, wrap  
the drive in a non-conducting material, such as cloth or paper. If you  
have the drive checked by hand, be ready to install the drive in the  
computer. Your can put the hard drive through an X-ray security  
machine, but never, but the drive through a metal detector.  
When travelling, do not place the computer in overhead storage  
compartments where it could slide around. Do not drop your  
computer or subject it to other mechanical shocks.  
Protect your computer, battery, and hard drive from environmental  
hazards such as dirt, dust, food, liquids, temperature extremes, and  
overexposure to sunlight.  
When you move your computer between environments with very  
different temperature and/or humidity ranges, condensation may form  
on or within the computer. To avoid damaging the computer, allow  
sufficient time for the moisture to evaporate before using the  
computer.  
When taking the computer from low-temperature conditions into a warmer  
environment or from high-temperature conditions into a cooler  
environment, allow the computer to acclimate to room temperature before  
turning or power.  
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User's Manual  
When you disconnect a cable, pull on its connector or on its strain  
relief loop, not on the cable itself. As you pull out the connector, keep  
it evenly aligned to avoid bending any connector pins. Also, before  
you connect a cable make sure both connectors are correctly oriented  
and aligned.  
Before you clean your computer, turn if off, unplug it from its power  
source, and remove the battery.  
Handle components with care. Hold a component such as a memory  
module by its edges, not its pins.  
When using your telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and injury to  
persons, including the following:  
Do not use this product near water, for example, near a bathtub,  
washing bowl, kitchen sink or laundry tub, in a wet basement or near  
a swimming pool.  
Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
Use only the power cord indicated in this manual.  
Replace only with the same or equivalent type battery recommended  
by the manufacturer.  
Dispose of used batteries according to the manufacturer’s  
instructions.  
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User's Manual  
EMC Regulatory Information  
EU Declaration of Conformity  
TOSHIBA declares, that the product: Satellite A30 conforms to the  
following Standards:  
Supplementary  
Information:  
“The product complies with the requirements of  
the Low Voltage Directive 73/23/EEC and the  
EMC Directive 89/336/EEC and/or the R&TTE  
Directive 1999/05/EEC.”  
This product is carrying the CE-Mark in accordance with the related  
European Directives. Responsible for CE-Marking is TOSHIBA Europe,  
Hammfelddamm 8, 41460 Neuss, Germany.  
Canadian Regulatory Information (Canada Only)  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the Radio Interference  
Regulation of the Canadian Department of Communications.  
Note that Canadian Department of Communications (DOC) regulations  
provide, that changes or modifications not expressly approved by  
TOSHIBA Corporation could void your authority to operate this  
equipment.  
This Class B digital apparatus meets all requirements of the Canadian  
Interference- Causing Equipment Regulations.  
Cet appareil numérique de la class B respecte toutes les exgences du  
Règlement sur le matériel brouilleur du Canada.  
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User's Manual  
CD-ROM, DVD-ROM, CD-R/RW, CD-RW/DVD-ROM,  
DVD-R/-RW, DVD-RAM, DVD-Multi drives Safety  
Instruction  
CD-ROM, DVD-ROM, CD-R/RW, CD-RW/DVD-ROM, DVD-R/-RW, DVD-  
RAM and DVD Multi drives employ a laser system. To ensure proper use  
of this product, please read this instruction manual carefully and retain for  
future reference. Should the unit ever require maintenance, contact an  
authorized service location.  
Use of controls, adjustments or the performance of procedures other than  
those specified may result in hazardous radiation exposure.  
To prevent direct exposure to the laser beam, do not try to open the  
enclosure.  
Location of the required label  
Sample shown below. Location of the label on the drive and  
manufacturing information may vary.  
TOSHIBA CORPORATION  
1-1, SHIBAURA 1-CHOME  
MINATO-KU, TOKYO 105-8001,  
JAPAN  
CAUTION: This appliance contains a laser system and is classified as a  
“CLASS 1 LASER PRODUCT”. To use this model properly, read the  
instruction manual carefully and keep it for your future reference. In case  
of any trouble with this model, please contact your nearest “AUTHORIZED  
service station”. To prevent direct exposure to the laser beam, do not try  
to open the enclosure. Use of controls or adjustments or performance of  
procedures other than those specified in the owner’s manual may result in  
hazardous radiation exposure.  
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User's Manual  
VORSICHT: Dieses Gerät enthält ein Laser- System und ist als  
“LASERSCHUTZKLASSE 1 PRODUKT” klassifiziert. Für den richtigen  
Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung  
sorgfältig durch und bewahren diese bitte als Referenz auf. Falls Probleme  
mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste  
“autorisierte Service-Vertretung”. Um einen direkten Kontakt mit dem  
Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden.  
ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og  
indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket  
betyder, at der anvendes laserstrlier af svageste klasse, og at man ikke på  
apparatets yderside kan bilve udsat for utilladellg kraftig stråling.  
APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT  
KENDSKAB TIL APPARATER MED LASERSTRÅLER!  
Indvendigt i apparatet er anbragt den her gengivne advarselsmækning,  
som advarer imod at foretage sådanne indgreb i apparatet, at man kan  
komme til at udsætte sig for laserstråling.  
OBS! Apparaten innehåller laserkomponent som avger laserstråining  
överstigande gränsen för laserklass 1.  
VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka  
lähetää näkymätöntä silmilie vaarallista lasersäteilyä.  
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF  
PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S  
MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.  
VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER  
EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN  
VORGÄNGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN  
KÖNNEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE  
HABEN.  
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User's Manual  
Description on Laser specification  
The optical drive such as CD-ROM, DVD-ROM, CD-R/RW,  
CD-RW/DVD-ROM, DVD-R/-RW, DVD-RAM and DVD Multi drive that is  
used in this computer is equipped with laser. The classification label with  
the following sentence is affixed to the surface of the drive.  
CLASS 1 LASER PRODUCT  
LASER KLASSE 1  
LUOKAN 1 LASERLAITE  
APPAREIL A LASER DE CLASSE 1  
KLASS 1 LASER APPARAT  
The drive with the above label is certified by the manufacturer that the  
drive complies with the requirement for laser product on the date of  
manufacturing pursuant to article 21 of Code of Federal Regulations by  
the United States of America, Department of Health & Human Services,  
Food and Drug Administration.  
In other countries, the drive is certified to comply with the requirement  
pursuant to IEC 825 and EN60825 on class 1 laser product.  
This computer is equipped with the optical drive in the following list  
according to the model.  
Manufacturer  
Matsushita  
TOSHIBA  
TOSHIBA  
Matsushita  
TOSHIBA  
TOSHIBA  
Panasonic  
TEAC  
Type  
SR-8177  
SD-C2612  
SD-R6112  
UJDA750  
SD-R2412  
SD-R2512  
UJ-811B  
DW-224E  
DV-W22E-85  
TEAC  
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User's Manual  
Modem warning notice  
Conformity Statement  
The equipment has been approved to [Commission Decision “CTR21”] for  
pan- European single terminal connection to the Public Switched  
Telephone Network (PSTN).  
However, due to differences between the individual PSTNs provided in  
different countries/regions the approval does not, of itself, give an  
unconditional assurance of successful operation on every PSTN network  
termination point.  
In the event of problems, you should contact your equipment supplier in  
the first instance.  
Network Compatibility Statement  
This product is designed to work with, and is compatible with the  
following networks. It has been tested to and found to confirm with the  
additional requirements conditional in EG 201 121.  
Germany  
- ATAAB AN005, AN006, AN007, AN009, AN010,  
and DE03, 04, 05, 08, 09, 12, 14, 17  
Greece  
- ATAAB AN005, AN006 and GR01, 02, 03, 04  
Portugal  
- ATAAB AN001, 005, 006, 007, 011 and  
P03, 04, 08, 10  
Spain  
- ATAAB AN005, 007, 012, and ES01  
- ATAAB AN002  
Switzerland  
All other  
countries/regions  
- ATAAB AN003, 004  
Specific switch settings or software setup are required for each network,  
please refer to the relevant sections of the user guide for more details.  
The hookflash (timed break register recall) function is subject to separate  
national type approvals. It has not been tested for conformity to national  
type regulations, and no guarantee of successful operation of that  
specific function on specific national networks can be given.  
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User's Manual  
Important Notice  
Copyrighted works including, but not limited to music, video, computer  
program, databases are protected by copyright laws. Unless specifically  
permitted under applicable copyright laws, you cannot copy, modify,  
assign, transmit or otherwise dispose of any copyrighted work with the  
consent of the owner of the copyright.  
Please take notice that unauthorized copying, modification, assignment,  
transmission and disposition may be subject to claims for damages and  
penalties.  
Lead Warning  
Handling the AC adaptor cord on this product will expose you to lead, a  
chemical known to the State of California to cause birth defects or other  
reproductive harm.  
Wash hands after handling.  
HTT (Hyper-Threading Technology)  
This is an innovative technology created by Intel and built into new CPUs,  
including the one in this computer. It allows a CPU to do two things at  
once (in technical terms, to run multiple task threads from a program)  
which gives it a faster response time and better performance.  
Not all models will come with CPU with HTT technology.  
Bluetooth Technology  
Some models of the computer will come with Bluetooth technology built  
into it. Bluetooth was developed jointly by Ericsson, IBM, Intel, Nokia and  
TOSHIBA. It uses a shortwave radio frequency to connect devices such  
as cell phones, personal digital assistants, and computers. Essentially,  
any device with a Bluetooth chip can connect to and communicate with  
any other device with the same type of chip as long as the two are within  
range of one another.  
Not all models come with Bluetooth technology.  
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User's Manual  
General Precautions  
TOSHIBA computers are designed to optimise safety, minimize strain and  
withstand the rigors of portability. However, certain precautions should be  
observed to further reduce the risk of personal injury or damage to the  
computer.  
Be certain to read the general precautions below and to note the cautions  
included in the text of the manual.  
Stress injury  
Carefully read the Safety Instruction Manual. It contains information on  
prevention of stress injuries to your hands and wrists that can be caused  
by extensive keyboard use. Chapter 3, Getting Started, also includes  
information on work space design, posture and lighting that can help  
reduce physical stress.  
Heat injury  
Avoid prolonged physical contact with the bottom of the computer. If  
the computer is used for long periods, its surface can become very  
warm. While the temperature will not feel hot to the touch, if you  
maintain physical contact with the computer for a long time (if you rest  
the computer on your lap, for example) your skin might suffer low-heat  
injury.  
If the computer has been used for a long time, avoid direct contact  
with the metal plate supporting the I/O ports. It can become hot.  
The surface of the AC adaptor can become hot when in use. This  
condition does not indicate a malfunction. If you need to transport the  
AC adaptor, disconnect it and let it cool before moving it.  
Do not lay the AC adaptor on a material that is sensitive to heat. The  
material could be damaged.  
Pressure or impact damage  
Do not apply heavy pressure to the computer or subject it to strong  
impact.  
Excessive pressure or impact can damage computer components or  
otherwise cause malfunctions.  
PC Card overheating  
Some PC cards can become hot with prolonged use. Overheating of a  
PC Card can result in errors or instability in the PC Card operation. Also  
be careful when you remove a PC Card that has been used for a long  
time.  
Mobile phone  
Use of mobile phones can interfere with the audio system. Computer  
operation is not impaired but it is recommended that a distance of 30cm  
be maintained between the computer and a mo-bile phone in use.  
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User's Manual  
LCD Display  
Small bright dots may appear on your TFT display when you turn on your  
PC. Your display contains an extremely large number of thin-  
filmtransistors (TFT) and is manufactured using high-precision technology.  
Any small bright dots that may appear on your display are an intrinsic  
characteristic of the TFT manufacturing technology.  
Central Processing Unit (“CPU”) Performance Disclaimer:  
CPU performance in your computer product may vary from specifications  
under the following conditions:  
use of certain external peripheral products use of battery power  
instead of AC power  
use of certain multimedia games or videos with special effects  
use of standard telephone lines or low speed network connections  
use of complex modelling software, such as high end computer aided  
design applications  
use of computer in areas with low air pressure (high altitude > 1,000  
meters or > 3,280 feet above sea level)  
use of computer at temperatures outside the range of 5ºC to 30ºC  
(41ºF to 96ºF) or > 25ºC (77ºF) at high altitude (all temperature  
references are approximate).  
CPU performance may also vary from specifications due to design  
configuration.  
Under some conditions, your computer product may automatically  
shut-down. This is a normal protective feature designed to reduce the risk  
of lost data or damage to the product when used outside recommended  
conditions. To avoid risk of lost data, always make back-up copies of  
data by periodically storing it on an external storage medium. For  
optimum performance, use your computer product only under  
recommended conditions. Read additional restrictions in your bundled  
documents.  
Contact TOSHIBA Technical Service and Support for more information.  
CE compliance  
This product and the original options are designed to observe the related  
EMC (Electromagnetic compatibility) and safety standards. However,  
TOSHIBA should not guarantee that this product still observes these EMC  
standards if options or cables not produced by TOSHIBA are connected  
or implemented. In this case the persons who have connected /  
implemented those options / cables have to assure that the system  
(PC plus options / cables) still fulfils the required standards. To avoid in  
general EMC problems following advice should be observed:  
Only CE marked options should be connected / implemented  
Only best shielded cables should be connected  
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User's Manual  
Working environment  
This product was designed to fulfil the EMC (electromagnetic  
compatibility) requirements to be observed for so-called "Residential,  
commercial and light industry environments".  
TOSHIBA do not approve the use of this product in working environments  
other than the above mentioned "Residential, commercial and light  
industry environments".  
For example, the following environments are not approved:  
Industrial Environments (environments with a mains voltage >230V~)  
Medical Environments  
Automotive Environments  
Aircraft Environments  
If this product is supplied with a network port, please refer to the  
paragraph "Network connection".  
Any consequences resulting from the use of this product in working  
environments that are not approved are not the responsibility of TOSHIBA  
Europe GmbH.  
The consequences of the use of this product in non-approved working  
environments may be:  
Interference with other devices or machines in the near surrounding  
area  
Malfunction of, or data loss from, this product caused by disturbances  
generated by other devices or machines in the near surrounding area  
Therefore TOSHIBA strongly recommend that the electromagnetic  
compatibility of this product should be suitably tested in all non-approved  
working environments before use. In the case of automobiles or aircraft,  
the manufacturer or airline respectively should be asked for permission  
before use of this product.  
Furthermore, for general safety reasons, the use of this product in  
environments with explosive atmospheres is not permitted.  
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User's Manual  
Network connection (class A warning)  
If this product has networking capabilities and will be connected to a  
network, Class A radiation limits will be observed (in accordance with  
technical conventions). This means that if the product will be used in a  
domestic environment, other devices in the near surrounding may suffer  
interference. Consequently, please do not use this product in such  
environments (for example a living room), otherwise you could be held  
responsible for any ensuing interference.  
Information on the secure use of the CD-RW  
Please adhere to the following information on the use of the CD-RW to  
minimise the risk of unsuccessful storing process. As the storing may be  
unsuccessful despite your adhering to these information, for example  
because of a defective storing medium, you should even if the software  
indicates a successful storage, always check if the data has been stored  
successfully.  
About TOSHIBA Wireless Solution  
Not all models come with a built in Wireless LAN card.  
Wireless Interoperability  
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be  
interoperable with any Wireless LAN product that is based on Direct  
Sequence Spread Spectrum (DSSS) radio technology, and is compliant  
to:  
The IEEE 802.11 Standard on Wireless LANs, as defined and  
approved by the Institute of Electrical and Electronics Engineers.  
The Wireless Fidelity (WiFi) certification as defined by the WECA  
Wireless Ethernet Compatibility Alliance.  
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User's Manual  
Wireless LAN and your Health  
Wireless LAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless LAN  
devices however is far much less than the electromagnetic energy  
emitted by wireless devices like for example mobile phones.  
Because Wireless LAN products operate within the guidelines found in  
radio frequency safety standards and recommendations, TOSHIBA  
believes Wireless LAN is safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and  
result from deliberations of panels and committees of scientists who  
continually review and interpret the extensive research literature.  
In some situations or environments, the use of Wireless LAN may be  
restricted by the proprietor of the building or responsible representatives  
of the organisation. These situations may for example include:  
Using the Wireless LAN equipment on board of aeroplanes, or  
In any other environment where the risk of interference to other  
devices or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless  
devices in a specific organisation or environment (e.g. airports), you are  
encouraged to ask for authorisation to use the Wireless LAN device prior  
to turning on the equipment.  
Safety Instruction for Wireless Products  
If your computer has wireless function, all safety instructions must be  
read carefully and must be fully understood, before attempting to use our  
Wireless Products.  
This manual contains the safety instructions that must be observed in  
order to avoid potential hazards that could result in personal injuries or  
could damage your Wireless Products.  
Limitation of Liability  
For damage occurring due to an earthquake or thunder, fire beyond our  
responsibility, action by third party, other accident, intentional or  
accidental mistakes by a user, misuse, use under abnormal conditions,  
we do not take any responsibility.  
For incidental damage (loss of business profit, business interruption, etc.)  
occurring due to use or disability of the product, we do not take any  
responsibility.  
For damage occurring due to non observance of the contents described  
in the instruction manual, we do not take any responsibility.  
For damage occurring due to erroneous operation or hang up caused by  
use in combination with products not related to our company, we do not  
take any responsibility.  
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User's Manual  
Usage Restrictions  
Do not use the Wireless Products for controlling equipment:  
Equipment directly linked with human life corresponds to the  
following.  
Medical equipment such as life support systems, equipment used  
in operations, etc.  
Exhaust systems for gases such as poisonous gas etc. and  
exhaust systems for smoke.  
Equipment that must be set up in compliance with various laws  
such as the Fire Services Act, the Construction Standard Act, etc.  
Equipment corresponding to that mentioned above.  
Equipment linked with human safety or having a serious influence on  
the safe maintenance of public function, etc., because it is not  
designed or manufactured for this type of use.  
Traffic control equipment for air, railroad, road, marine transport,  
etc.  
Equipment used in atomic power plants etc.  
Equipment corresponding to that mentioned above.  
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User's Manual  
WARNING  
Turn OFF the Wireless Communication switch of Wireless Products in a  
congested place, such as a crowded commuter train.  
Keep this product away from a cardiac pacemaker at least 22cm.  
Radio waves can potentially affect cardiac pacemaker operation, thereby  
causing respiratory troubles.  
Turn OFF the Wireless Communication switch inside a medical facility or  
near medical electric equipment. Do not bring medical electric equipment  
close to the product.  
Radio waves can potentially affect medical electric equipment, thereby  
causing an accident due to malfunction.  
Turn OFF the Wireless Communication switch near an automatic door, fire  
alarm or other automatic control equipment.  
Radio waves can potentially affect automatic control equipment, thereby  
causing an accident due to malfunction.  
Do not turn ON the Wireless Communication switch in aircraft or in places  
that generate or can generate radio interference.  
Radio waves can potentially affect them, causing an accident due to  
malfunction.  
Monitor possible radio interference or other troubles to other equipment  
while the product is used. If any effect is caused, turn OFF the Wireless  
Communication switch.  
Otherwise, radio waves can potentially affect other equipment, thereby  
causing an accident due to malfunction.  
When using the product in a car, check with the automobile dealer if the  
car has an adequate electromagnetic compatibility (EMC).  
Radio waves of the product can potentially hamper safe driving.  
Depending on car model, the product can rarely affect car electronic  
equipment if it is used in a car.  
NOTE  
Do not use the product in the following places:  
Places near a microwave oven where a magnetic field generates and  
places where static electricity or radio interference generates.  
Depending on environment, radio waves can not reach to the product.  
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User's Manual  
Regulatory Information  
The Wireless LAN Mini PCI Card must be installed and used in strict  
accordance with the manufacturer’s instructions as described in the user  
documentation that comes with the product. This device complies with  
the following radio frequency and safety standards.  
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Satellite A30 Series  
Table of Contents  
Preface ...................................................................................... xxvi  
Manual contents.................................................................................. xxvi  
Conventions........................................................................................ xxvii  
Abbreviations...................................................................................xxvii  
Icons................................................................................................xxvii  
Keys.................................................................................................xxvii  
Key operation ................................................................................. xxviii  
Display............................................................................................ xxviii  
Messages ....................................................................................... xxviii  
Chapter 1 Introduction..............................................................1-1  
Equipment checklist .............................................................................1-1  
Hardware...........................................................................................1-1  
Software ............................................................................................1-1  
Documentation ..................................................................................1-2  
Features .................................................................................................1-2  
Processor ..........................................................................................1-2  
Memory .............................................................................................1-3  
Power ................................................................................................1-3  
Disks..................................................................................................1-4  
Options..............................................................................................1-4  
PCMCIA Card....................................................................................1-4  
MODEM/LAN card.............................................................................1-4  
Ports ..................................................................................................1-5  
Multimedia.........................................................................................1-5  
Communications................................................................................1-6  
Dimensions........................................................................................1-6  
Weight ...............................................................................................1-6  
Security..............................................................................................1-7  
Special features.....................................................................................1-7  
Utilities ...................................................................................................1-9  
Options...................................................................................................1-9  
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Table of Contents  
Chapter 2 The Grand Tour........................................................2-1  
Front with the display closed ...............................................................2-1  
Left side..................................................................................................2-3  
Right side...............................................................................................2-4  
Back side ...............................................................................................2-5  
Drives ...................................................................................................2-11  
3 ½" diskette drive...........................................................................2-11  
Optical Media drive..........................................................................2-12  
AC adaptor...........................................................................................2-13  
Chapter 3 Getting Started ........................................................3-1  
Setting up your work space .................................................................3-1  
General conditions.............................................................................3-2  
Placement of computer .....................................................................3-2  
Seating and posture ..........................................................................3-3  
Lighting..............................................................................................3-3  
Work habits .......................................................................................3-4  
Connecting the AC adaptor..................................................................3-5  
Opening the display ..............................................................................3-6  
Turning on the power............................................................................3-7  
Starting up for the first time.................................................................3-7  
Shut Down mode (Boot mode) ..........................................................3-8  
Hibernation mode..............................................................................3-8  
Standby mode.................................................................................3-10  
Restarting the computer.....................................................................3-12  
Restoring the preinstalled software from the Product Recovery  
CD-ROM or DVD-ROM........................................................................3-12  
Chapter 4 Operating Basics.....................................................4-1  
Using the Touch pad.............................................................................4-1  
Using optical media drives...................................................................4-3  
Safety Precautions ............................................................................4-3  
Loading compact discs .....................................................................4-4  
Removing compact discs..................................................................4-7  
CD/Digital Mode button.....................................................................4-8  
CD/DVD/Audio control buttons .........................................................4-8  
Writing DVD/CDs...................................................................................4-9  
Before writing ....................................................................................4-9  
When writing or rewriting.................................................................4-10  
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Disk care ..............................................................................................4-11  
DVD/CD care...................................................................................4-11  
Diskette care....................................................................................4-11  
Using the internal modem ..................................................................4-12  
IMPORTANT SAFETY INSTRUCTIONS...........................................4-12  
Region selection..............................................................................4-13  
Properties menu ..............................................................................4-13  
Connecting ......................................................................................4-15  
Disconnecting..................................................................................4-15  
LAN.......................................................................................................4-16  
Connecting LAN cable.....................................................................4-16  
Disconnecting LAN cable ................................................................4-17  
Wireless communications ..................................................................4-17  
Wireless LAN ...................................................................................4-17  
Wireless communication switch ......................................................4-17  
Wireless communication LED..........................................................4-18  
TV-Out ..................................................................................................4-18  
Cleaning the computer .......................................................................4-18  
Moving the computer..........................................................................4-19  
Chapter 5 The Keyboard ..........................................................5-1  
Typewriter keys .....................................................................................5-1  
F1 ... F12 function keys .........................................................................5-2  
Soft Keys: Alt Gr Key Combinations....................................................5-2  
Soft keys: Fn key combinations...........................................................5-2  
Emulation keys ..................................................................................5-3  
Hotkeys .............................................................................................5-4  
Windows special keys .......................................................................5-6  
Keypad overlay......................................................................................5-6  
Turning on the overlays .....................................................................5-6  
Temporarily using normal keyboard (overlay on)...............................5-7  
Temporarily using overlay (overlay off) ..............................................5-7  
Temporarily changing modes ............................................................5-8  
Generating ASCII characters................................................................5-8  
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Table of Contents  
Chapter 6 Power and Power-Up Modes.................................6-1  
Power conditions ..................................................................................6-1  
Power indicators ...................................................................................6-2  
Battery indicator ................................................................................6-2  
DC IN indicator ..................................................................................6-3  
Power indicator..................................................................................6-3  
Battery types..........................................................................................6-3  
Battery pack ......................................................................................6-4  
Real Time Clock battery ....................................................................6-4  
Safety precautions.............................................................................6-5  
Charging the batteries .......................................................................6-8  
Monitoring battery capacity.............................................................6-10  
Maximizing battery operating time ..................................................6-10  
Retaining data with power off (standby mode)................................6-11  
Extending battery life.......................................................................6-11  
Replacing the battery pack ................................................................6-11  
Removing the battery pack .............................................................6-12  
Installing the battery pack ...............................................................6-13  
Power-up modes.................................................................................6-14  
Panel power off/on..............................................................................6-14  
System automatic Standby/ Hibernation ..........................................6-14  
Chapter 7 Optional Devices .....................................................7-1  
PC cards.................................................................................................7-1  
Installing a PC card ...........................................................................7-2  
Removing a PC card..........................................................................7-3  
Memory expansion................................................................................7-4  
Installing memory module..................................................................7-4  
Removing memory module................................................................7-6  
Additional battery pack.........................................................................7-7  
Additional AC adaptor...........................................................................7-7  
i.LINK (IEEE1394).................................................................................7-11  
Precautions......................................................................................7-11  
Connecting ......................................................................................7-11  
Disconnecting..................................................................................7-12  
Security lock........................................................................................7-12  
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Table of Contents  
Chapter 8 Troubleshooting ......................................................8-1  
Problem solving process......................................................................8-1  
Preliminary checklist..........................................................................8-2  
Analysing the problem.......................................................................8-2  
Hardware and system checklist...........................................................8-3  
System start-up.................................................................................8-3  
Self test..............................................................................................8-4  
Power ................................................................................................8-4  
Overheating power down ..................................................................8-5  
AC power...........................................................................................8-5  
Battery...............................................................................................8-6  
Keyboard...........................................................................................8-7  
LCD panel..........................................................................................8-7  
Hard disk drive ..................................................................................8-8  
Optical media device.........................................................................8-8  
Multidrive & DVD-R/RW.....................................................................8-9  
Printer..............................................................................................8-11  
PC Card...........................................................................................8-11  
Infrared port.....................................................................................8-12  
Sound system..................................................................................8-12  
Pointing device................................................................................8-12  
USB .................................................................................................8-14  
TV output signal...............................................................................8-14  
Standby/Hibernation........................................................................8-15  
Memory expansion..........................................................................8-15  
Modem ............................................................................................8-16  
LAN..................................................................................................8-17  
Wireless LAN ...................................................................................8-17  
Monitor ............................................................................................8-18  
i.LINK (IEEE1394).............................................................................8-18  
If you need further assistance............................................................8-19  
Before you call.................................................................................8-19  
Where to write .................................................................................8-19  
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Table of Contents  
Appendix E If your computer is stolen................................... E-1  
Appendix F ASCII Character Codes....................................... F-1  
Glossary...................................................................................... F-1  
Index ........................................................................................... F-1  
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xxv  
Satellite A30 Series  
Preface  
Congratulations on your purchase of a Satellite A30 series computer. This  
powerful notebook computer provides excellent expansion capability,  
including multimedia devices, and it is designed to provide years of  
reliable, high-performance computing.  
This manual explains how to set up and begin using your Satellite A30  
series computer. It also provides detailed information on configuring your  
computer, basic operations and care, using optional devices and  
troubleshooting.  
If you are a new user of computers or if you’re new to portable  
computing, first read over the Introduction and The Grand Tour chapters  
to familiarize yourself with the computer’s features, components and  
accessory devices. Then read Getting Started for step-by-step  
instructions on setting up your computer.  
If you are an experienced computer user, please continue reading the  
preface to learn how this manual is organized, then become acquainted  
with this manual by browsing through its pages. Be sure to look over the  
Special features section of the Introduction, to learn about features that  
are uncommon or unique to the computer.  
Manual contents  
This manual has eight chapters, three appendixes, a glossary and an  
index.  
Chapter 1, Introduction, is an overview of the computer’s special features,  
utilities, and options.  
Chapter 2, The Grand Tour, identifies the components of the computer  
and briefly explains how they function.  
Chapter 3, Getting Started, provides a quick overview of how to begin  
operating your computer and gives tips on safety and designing your  
work area. Be sure to read the sections on setting up the operating  
system and on restoring the preinstalled software.  
Chapter 4, Operating Basics, includes instructions on using the following  
devices: Touch pad, the optical media drives, the internal modem, LAN  
and wireless LAN. It also provides tips on care of the computer, diskettes  
and DVD/CD-ROMs.  
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Preface  
Chapter 5, The Keyboard, describes special keyboard functions including  
the keypad overlay and hotkeys.  
Chapter 6, Power and Power-Up Modes, gives details on the computer’s  
power resources.  
Chapter 7, Optional Devices, describes the optional hardware available.  
Chapter 8, Troubleshooting, provides helpful information on how to  
perform some diagnostic tests, and suggests courses of action if the  
computer doesn’t seem to be working properly.  
The Appendixes provide technical information about your computer.  
The Glossary defines general computer terminology and includes a list of  
acronyms used in the text.  
The Index quickly directs you to the information contained in this manual.  
Conventions  
This manual uses the following formats to describe, identify, and highlight  
terms and operating procedures.  
Abbreviations  
On first appearance, and whenever necessary for clarity, abbreviations  
are enclosed in parentheses following their definition. For example: Read  
Only Memory (ROM). Acronyms are also defined in the Glossary.  
Icons  
Icons identify ports, dials, and other parts of your computer. The indicator  
panel also uses icons to identify the components it is providing  
information on.  
Keys  
The keyboard keys are used in the text to describe many computer  
operations. A distinctive typeface identifies the key top symbols as they  
appear on the keyboard. For example, Enter identifies the Enter key.  
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Preface  
Key operation  
Some operations require you to simultaneously use two or more keys. We  
identify such operations by the key top symbols separated by a plus sign  
(+). For example, Ctrl + C means you must hold down Ctrl and at the  
same time press C. If three keys are used, hold down the first two and at  
the same time press the third.  
Display  
Names of Windows® or icons or text  
generated by the computer that appears on  
its display screen is presented in the type  
face you see to the left.  
S
ABC  
Text generated by the computer is usually  
preceded by the screen icon.  
Messages  
Messages are used in this manual to bring important information to your  
attention. Each type of message is identified as shown below.  
Pay attention! A caution informs you that improper use of equipment or  
failure to follow instructions may cause data loss or damage your  
equipment.  
Please read. A note is a hint or advice that helps you make best use of  
your equipment.  
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Satellite A30 Series  
Chapter 1  
Introduction  
This chapter provides an equipment checklist, and it identifies the  
computer’s special features, options and accessories.  
Basic features are described in a separate pamphlet.  
Some of the features described in this manual may not function properly if  
you use an operating system that was not preinstalled by TOSHIBA.  
Equipment checklist  
Carefully unpack your computer. Save the box and packing materials for  
future use. Check to make sure you have all the following items:  
Hardware  
Satellite A30 Series Portable Personal Computer  
Universal AC adaptor and power cord  
USB FDD (optional)  
Software  
The following software preinstalled on your hard disk:  
Microsoft Windows XP  
TOSHIBA Utilities  
Display Driver  
Touch pad Driver  
Sound Driver  
Miscellaneous Drivers (depending on the model purchased:  
Modem, LAN, Wireless LAN,)  
Online Help  
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Introduction  
Product Recovery CD-ROM or DVD-ROM  
The system may not function properly if you use drivers that are not  
preinstalled or distributed by TOSHIBA.  
Documentation  
Your computer’s documentation:  
Satellite A30 Series Personal Computer User’s Manual (this  
manual)  
Satellite A30 Series Quickstart  
Microsoft® Windows XP manual package  
Safety Instruction Manual  
Warranty Information  
If any of the items are missing or damaged, contact your dealer  
immediately.  
Features  
The Satellite A30 series computer uses TOSHIBA’s advanced Large Scale  
Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS)  
technology extensively to provide compact size, minimum weight, low  
power usage, and high reliability. This computer incorporates the  
following features and benefits:  
Processor  
Processor  
Some configurations are equipped with a Intel®  
Celeron® processor, which incorporates a  
128KB level 2 cache memory.  
2.3 GHz Mobile Intel® Celeron® Processor  
or greater  
Some configurations are equipped with a Intel®  
Pentium® 4 processor , which incorporates a  
512KB level 2 cache memory.  
2.40 GHz Intel® Pentium® 4 Processor or  
greater  
2.66 GHz Intel® Pentium® 4 Processor with  
HT Technology or greater  
Other processors may be introduced in the  
future.  
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Introduction  
Memory  
Slots  
Two 200-pin +2.5V DDR SO-DIMM connectors,  
supporting DDR memory cards. Maximum  
upgradable to 2GB by two 1GB SO-DIMM  
module  
128KB/512KB/1MB L2 Cache on CPU  
Video RAM  
up to 64MB or 128MB Integrated shared solution  
with main memory  
Power  
Battery pack  
12 cells Li-Ion 18650 size smart battery pack  
with 95Wh capacity Li-Ion Battery.  
Discharge time with main battery in standby  
mode is approximately 4 days.  
Discharge time with main battery in shutdown  
mode is approximately 1 month.  
12 hours or longer charging time to 100%  
(system on).  
RTC battery  
AC adaptor  
The computer has an internal battery to back up  
the internal Real Time Clock (RTC) and calendar.  
It is good without an external power source for 1  
month.  
The universal AC adaptor provides power to the  
system and recharges the batteries when they  
are low. It comes with a detachable power cord.  
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Introduction  
Disks  
Fixed hard disk  
One 30GB/40GB/60GB/80GB hard drive  
Bus Master IDE  
9.5m/m 2.5” HDD Support  
Ultra 100 DMA  
Other hard disks may be introduced in the  
future.  
Optical media drive  
5.25” 12.7mm height DVD Multi drive,  
DVD-R/-RW, DVD-ROM, or CD-RW/DVD-ROM  
device.  
Computers in this series can be configured with multiple types of optical  
media drive. For more information on the optical media drives available,  
talk to your dealer. More information on using the optical media drive can  
be found in Chapter 4, Operating Basics.  
Options  
Options  
128MB/256MB/512MB/1GB SO-DIMM modules  
MINI PCI module (802.11a, 802.11b, 802.11a+b,  
802.11g, 802.11a+g) wireless LAN module  
PCMCIA Card  
PCMCIA Card  
One type II card socket  
SRAM, OTPROM, FLASH ROM and mask ROM  
memory card  
MODEM/LAN card  
MODEM/LAN card  
1.8" 10.5mm removable ATA Device  
Card bus card  
ACPI 1.0b compliant  
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Introduction  
Ports  
External monitor  
15-pin analog VGA port supports VESA DDC2B  
compatible functions.  
Parallel port  
S-Video port  
One 25-pin parallel port, EPP/ECP capability.  
One TV-out connector.  
Universal Serial Bus The computer has up to three Universal Serial  
Bus (USB) ports (depending on model purchase)  
that comply with the USB 2.0 standard, enabling  
data transfer speeds more than 40 times faster  
than USB 1.1 (which this computer also  
supports.) The USB drives may be used to  
transfer data at Low, Full, and High speeds.  
i.LINK (IEEE1394)  
Infrared  
This port enables high-speed data transfer  
directly from external devices such as digital  
video cameras.  
The serial infrared port is compatible with the  
Infrared Data Association (IrDA 1.1) standards. It  
enables cableless 4 Mbps, 1.152 Mbps, 115.2  
kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6  
kbps data transfer with IrDA 1.1 compatible  
external devices.  
Multimedia  
Sound system  
Incorporates a Wave Table Synthesizer for  
advanced sound applications including 3D  
games, DVD movie playback and Internet  
communications.  
TV-out button  
Sets your display device to TV (video-out). Press  
it to switch back and forth between TV and the  
built-in display.  
Mode control button Launches various CD, DVD and Digital audio  
functions. Refer to Chapter 4, Operating Basics,  
for more details.  
Audio/Video controls Let you use the computer’s fixed optical media  
drive as a stand-alone audio CD-player or MP3  
player. You can also use the buttons to control  
the computer’s DVD video player when the  
system is on.  
Headphone jack  
Outputs analog audio.  
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Introduction  
Microphone jack  
Line-in jack  
A 3.5 mm mini microphone jack enables  
connection of a three-conductor mini jack for  
monaural microphone input.  
A standard 3.5 mm line-in jack enables  
connection of a stereo device for audio input.  
Communications  
Modem  
An internal modem provides capability for data  
and fax communication. It supports V.90 or V.92  
depending on the region. The speed of data  
transfer and fax depends on analog telephone  
line conditions. It has a modem jack for  
connecting to a telephone line.  
LAN  
The computer has built-in support for Ethernet  
LAN (10 megabits per second, 10BASE-T) and  
Fast Ethernet LAN (100 megabits per second  
100 BASE- Tx).  
Wireless LAN  
Some computers in this series are equipped with  
a wireless LAN mini-PCI card that is compatible  
with other LAN systems based on Direct  
Sequence Spread Spectrum radio technology  
that complies with the IEEE 802.11a, 802.11b,  
802.11a+b, 802.11g, 802.11a+g Standards.. It  
supports data transfer up to 54 Mbits/s. It has a  
Frequency Channel Selection (5 GHz or 2.4 GHz)  
and allows roaming over multiple channels.  
Dimensions  
Dimensions  
332.4mm x 280mm x 38.2 mm (Front)/ 45.3 mm  
(Rear)  
Weight  
Weight  
7.61lb/3,45kg for 14” TFT LCD/DVD Multi drive  
module  
7.72lb/3,5kg for 15,0” TFT LCD/DVD Multi drive  
module  
The actual weight varies depending on the  
configuration of the model purchased.  
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Introduction  
Security  
Security  
Boot-up password protection  
Two levels password architecture (Supervisor  
Password & User Password)  
Special features  
The following features are either unique to TOSHIBA computers or are  
advanced features, which make the computer more convenient to use.  
Hotkeys  
Key combinations let you quickly modify the  
system configuration directly from the keyboard  
without running a system configuration program.  
Display Automatic  
Power Off  
This feature automatically cuts off power to the  
internal display when there is no input from the  
keyboard or pointing device for a time specified.  
Power is restored when any key is pressed or  
when there is input from a pointing device. You  
can specify the time in the TOSHIBA Power  
Management Utility.  
HDD Automatic  
Power Off  
This feature automatically cuts off power to the  
hard disk drive when it is not accessed for a time  
specified. Power is restored when the hard disk  
is accessed. You can specify the time in the  
TOSHIBA Power Management Utility.  
System Automatic  
This feature automatically brings the system to  
Standby/Hibernation standby mode or Hibernation mode when there  
is no input or hardware access for a time  
specified. You can specify the time and select  
either System Standby or System Hibernate in  
the TOSHIBA Power Management Utility.  
Keypad Overlay  
A ten-key pad is integrated into the keyboard.  
Refer to the Keypad overlay section in Chapter 5,  
Keyboard, for instructions on using the keypad  
overlay.  
Battery Save Mode  
Instant Security  
This feature lets you save battery power. You  
can specify the Battery Save Mode in the  
TOSHIBA Power Management Utility.  
A hotkey function blanks the screen providing  
quick and easy data security.  
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Introduction  
Panel Power Off / On This feature turns power to the computer off  
when the display panel is closed and turns it  
back on when the panel is opened. You can  
specify the setting in the TOSHIBA Power  
Management Utility.  
Low Battery  
Automatic  
Hibernation  
When battery power is exhausted to the point  
that computer operation cannot be continued,  
the system automatically enters Hibernation and  
shuts down. You can specify the setting in the  
TOSHIBA Power Management Utility.  
Hibernation  
This feature lets you turn off the power without  
exiting from your software. The contents of main  
memory is saved to the hard disk, when you turn  
on the power again, you can continue working  
right where you left off. Refer to the Turning off  
the power section in Chapter 3, Getting Started,  
for details.  
Standby  
In Standby mode, power to the system remains  
on, but the CPU and all other devices are in  
sleep mode. When the computer is in standby  
mode, the Power LED flashes in amber. To enter  
Standby mode click Start, click Shut Down,  
select Standby and click OK. The computer  
enters Standby mode regardless of the  
Hibernate setting.  
Before entering Standby mode, be sure to save your data.  
Do not install or remove a memory module while the computer is in  
Standby mode. The computer or the module could be damaged.  
Do not remove the battery pack while the computer is in Standby mode.  
Data in memory will be lost.  
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Introduction  
Utilities  
This section describes preinstalled utilities and tells how to start them. For  
details on operations, refer to each utility’s online manual, help files or  
readme files.  
TOSHIBA Power  
Management Utility  
There are two ways to display the Windows XP  
Control Panel. The default is Category View.  
TOSHIBA Power Management Utility is under the  
Performance and Maintenance item.  
TOSHIBA Console  
TOSHIBA Console is a graphical user interface  
that provides easy access to help and services.  
It is the default function launched by the  
TOSHIBA Console button.  
Options  
You can add a number of options to make your computer even more  
powerful and convenient to use. The following options are available:  
Memory Modules  
Two memory modules can be installed in the  
computer.  
Use only PC2100 or 2700 compatible memory modules. See your  
TOSHIBA dealer for details.  
Battery Pack  
An additional battery pack can be purchased  
from your TOSHIBA dealer. Use it as a spare to  
increase your computer operating time.  
Universal AC Adaptor If you use your computer at more than one site  
frequently, it may be convenient to purchase an  
additional AC adaptor for each site so you will  
not have to carry the adaptor with you.  
Security Lock  
A slot is available to attach a security cable to  
the computer to deter theft.  
Wireless LAN Kit  
This option enables wireless LAN functions in  
computers that do not have wireless  
preinstalled. It is installed by dealers only.  
USB FDD Kit  
Lets you attach a floppy diskette device to your  
computer by means of a USB cable.  
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Satellite A30 Series  
Chapter 2  
The Grand Tour  
This chapter identifies the various components of your computer.  
Become familiar with each component before you operate the computer.  
Front with the display closed  
The figure below shows the computer front with its display panel in the  
closed position.  
CD/DVD/AUDIO  
CONTROL BUTTONS*  
SYSTEM INDICATORS  
DISPLAY LATCH  
CD/DVD EJECT BUTTON  
LEFT SPEAKER  
OPTICAL MEDIA DRIVE  
RIGHT SPEAKER  
*Not available on all models  
Front of the computer with display closed  
System Indicators  
The system indicators provide icons for  
monitoring the status of Disc Player, Audio  
Music, DC IN, Power, Battery, Built-in HDD and  
Diskette/Optical Media drive. Details are given  
later in this chapter.  
Left & Right  
Speakers  
The left and right speakers are placed along the  
front edges.  
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The Grand Tour  
Display Latch  
Mode  
This latch secures the LCD panel in its closed  
position. Slide the latch to open the display.  
Press this button to cycle between various CD,  
DVD and audio functions. Refer to Chapter 4,  
Operating Basics, for details.  
Play/Pause  
Stop  
Press this button to begin playing an audio CD, a  
DVD movie or digital audio files. This button also  
acts as a Pause button. Refer to Chapter 4,  
Operating Basics for details.  
Stops playing the CD, DVD or digital audio. Refer  
to Chapter 4, Operating Basics, for details.  
Previous/Fast  
Rewind  
Skips back to previous tracks. If held down while  
a song is playing, it fast rewinds through it. Refer  
to Chapter 4, Operating Basics, for details.  
Next/Fast Forward  
Skips forward to previous tracks. If held down  
while a song is playing, it fast forwards through  
it. Refer to Chapter 4, Operating Basics, for  
details.  
If Random or Shuffle is selected in Windows Media Player, selecting Next  
or Previous advances to a random selection.  
Optical Media Drive  
The computer is configured with a full-size  
optical media drive module that lets you run  
either 12 cm (4.72") or 8 cm (3.15") discs without  
using an adaptor. See the Drives section in this  
chapter for technical specifications on each drive  
and to Chapter 4, Operating Basics, for  
information on using the drive and caring for  
discs.  
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The Grand Tour  
Left side  
The figure below shows the computer left side.  
WIRELESS  
COMMUNICATION  
SWITCH  
LINE-IN JACK  
HEADPHONE JACK  
LEFT SPEAKER  
SECURITY LOCK  
WIRELESS  
COMMUNICATION LED  
MICROPHONE JACK  
VOLUME CONTROL  
The left side of the computer  
Security Lock  
A security cable can attach to this slot and be  
used to anchor your computer to a desk or other  
large object to deter theft.  
Headphone Jack  
The Headphone Jack lets you connect stereo  
headphones or other audio-output devices such  
as external speakers. Connecting headphones or  
other devices to this jack automatically disables  
the internal speakers.  
Microphone Jack  
Line-In Jack  
A standard 3.5 mm mini microphone jack  
enables connection of a three conductive type  
mini-jack for a monaural microphone.  
A standard 3.5 mm min line-in jack enables  
connection of a stereo device for audio input.  
Wireless  
Communication  
The Wireless Communication Switch turns on  
the wireless networking transceiver. The  
Wireless Communication LED on the left side  
lights to indicate that wireless networking is  
turned on. It is not available in all configurations.  
Volume Control  
Speakers  
Use this dial to adjust the volume of the stereo  
speakers.  
The audio speakers. Volume can be controlled  
either with the volume dial on the left side of the  
computer, or with the Volume setting in  
Windows XP.  
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The Grand Tour  
Right side  
The figure below shows the computer right side.  
PC CARD SLOT  
RIGHT SPEAKER  
iLINK PORT  
INFRARED PORT  
(optional)  
The right side of the computer  
i.LINK (IEEE1394)  
Port  
Connect an external device, such as a digital  
video camera to this port for high-speed data  
transfer. This only applies the i.Link model of the  
computer. Not all versions have this feature. This  
feature may not be present, depending on your  
configuration.  
PC Card Slot  
A PC Card slot can accommodate one 5 mm  
PC Card (Type II). You can install any industry  
standard PC Card such as a SCSI adaptor,  
Ethernet adaptor or flash memory card.  
Keep foreign objects out of the PC Card slot. A pin or similar object can  
damage the computer.  
Infrared port  
(optional)  
This infrared port is compatible with Infrared  
Data Association (IrDA) Fast InfraRed (FIR)  
standards. It enables cableless 4 Mbps data  
transfer with IrDA 1.1 compatible external  
devices. Not all models will come with a Infrared  
port.  
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The Grand Tour  
Back side  
The figure below shows the computer back panel.  
LAN JACK  
PARALLEL PORT  
S-VIDEO*  
COOLING VENT  
USB PORTS  
MODEM JACK  
EXTERNAL MONITOR  
PORT  
DC IN 19 V JACK  
The back side of the computer  
Universal Serial Bus The Universal Serial Bus (USB 2.0) ports enable  
(USB) Ports  
chain connection of a number of USB-equipped  
devices. For example, you might connect a  
USB-HUB to the computer, then connect a  
keyboard to the USB-HUB and a mouse to the  
keyboard.  
Modem Jack  
In areas where an internal modem is installed as  
standard equipment, there is a modem jack that  
lets you use a modular cable to connect the  
modem directly to a telephone line. The modem  
is not supported in some marketing regions.  
In case of a lightning storm, unplug the modem cable from the telephone  
jack.  
Do not connect the modem to a digital telephone line. A digital line will  
damage the modem.  
LAN Jack  
This jack lets you connect to a LAN. The adaptor  
has built-in support for Ethernet LAN (10  
megabits per second, 10BASE-T) and Fast  
Ethernet LAN (100 megabits per second,  
100BASE-Tx).  
Ether  
Do not cover the cooling vent or otherwise obstruct it. Doing so may  
cause the computer to overheat and result in damage.  
Parallel Port  
This Centronics-compatible 25-pin parallel port  
is used to connect a parallel printer or other  
parallel device. This port supports Extended  
Capabilities Port (ECP) standard.  
External Monitor Port This 15-pin port lets you connect an external  
video display to the computer.  
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S-Video  
Plug a 4-pin S- video cable into this connector  
for output of NTSC or PAL signal to a VCR or TV.  
This feature may not be present, depending on  
your configuration.  
DC IN 19 V Jack  
The DC-IN socket is where you plug in the AC  
adapter.  
DC IN 19V  
Underside  
The figure below shows the underside of the computer. Make sure the  
display is closed before turning over your computer.  
EXPANSION MEMORY  
SOCKET  
WIRELESS LAN SOCKET  
INLET VENTS  
OPTICAL MEDIA DRIVE  
BATTERY LATCH  
BATTERY PACK  
The bottom of the computer  
Wireless LAN Socket Consult your TOSHIBA dealer for installation of a  
Wireless LAN card.  
Expansion Memory  
Socket  
Use this socket to install a memory module to  
increase your computer’s memory. Refer to the  
Memory Expansion section in Chapter 7,  
Optional Devices.  
Battery  
The battery pack powers the computer when the  
AC adaptor is not connected. For detailed  
information on the battery pack, refer to  
Chapter 6, Power and Power- Up Modes.  
Battery Latch  
Fixed Bay  
Slide this latch to remove the battery pack.  
Houses the optical drive  
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Front with the display open  
The figure below shows the front of the computer with the display open.  
To open the display, slide the display latch on the front of the display and  
lift up. Position the display at a comfortable viewing angle.  
INTERNET  
BUTTON*  
TOSHIBA CONSOLE  
BUTTON*  
DISPLAY SCREEN  
TV-OUT BUTTON*  
LCD LID SWITCH  
POWER BUTTON  
KEYBOARD INDICATORS  
TOUCH PAD  
TOUCH PAD CONTROL  
BUTTONS  
*Not available on all models  
The front with the display open  
Touch pad  
A pointer control device located in the centre of  
the palm rest is used to control the on-screen  
pointer. Refer to the Using the Touch pad  
section in Chapter 4, Operating Basics.  
Touch pad Control  
Buttons  
Control buttons below the Touch pad let you  
select menu items or manipulate text and  
graphics designated by the on-screen pointer.  
Power Button  
Press the power button to turn the computer’s  
power on and off.  
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Internet Button  
Press this button to launch an Internet browser.  
If the computer’s power is off, you can press this  
button to turn on the computer’s power and  
launch the browser automatically in one step.  
This feature may not be present, depending on  
your configuration.  
TOSHIBA Console  
Button  
You can associate an application to this button  
for automatic launch. If the computer is off,  
pressing this button starts the computer and  
launches the associated program automatically.  
This feature may not be present, depending on  
your configuration.  
TV-Out Button  
Switches the display over to video or television if  
a device has been connected through the  
TV-Out port with an S-video cable. While in this  
mode, you cannot use your computer’s built-in  
screen. This feature may not be present,  
depending on your configuration.  
Keyboard Indicators The keyboard indicators provide icons to let you  
the caps lock, arrow mode and numeric mode  
functions. Details are given later in this chapter.  
Display Hinges  
Display Screen  
The display hinges hold the display screen at  
easy-to- view angles.  
The LCD displays high-contrast text and  
graphics at up to 1920 x 1440 pixels. Refer to  
Appendix E. When the computer operates on the  
AC adaptor the display screen’s image will be  
somewhat brighter than when it operates on  
battery power. The lower brightness level is  
intended to save battery power.  
To prolong the life of your monitor, use a screen saver when you are not  
working the computer and it is idle. Default screen saver time-out setting  
is recommended  
LCD Lid Switch  
This switch senses when the LCD panel is  
closed or opened and activates the Panel Power  
Off/On feature.  
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The Grand Tour  
Indicators  
The figures below show the system indicator lights, which light when  
various computer operations are in progress.  
CD/DVD  
DIGITAL  
DC IN  
POWER  
BATTERY BUILT-IN HDD OPTICAL  
MEDIA/FDD  
The system indicators  
CD/DVD  
The CD/DVD indicator glows green when the  
computer is in CD mode. This indicator is not  
present on all models.  
Digital  
The Digital indicator glows green when the  
computer is in Digital mode. This indicator is not  
present on all models.  
DC IN  
Power  
The DC IN indicator glows green when DC  
power is supplied from the AC power adaptor.  
The Power indicator glonws green when the  
computer is on. If you put the computer in Stand  
by mode it pulses amber. In Hibernation mode, it  
doesn’t glow.  
Battery  
The Battery indicator indicates the condition of  
the battery’s charge. Green indicates full charge,  
amber indicates battery charging and flashing  
amber indicates a low battery charge. Refer to  
Chapter 6, Power and Power- Up Modes.  
Built-in HDD  
This indicator glows green when the computer is  
accessing the hard disk.  
Optical Media  
This indicator glows green when the computer is  
accessing an optical media disc.  
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The Grand Tour  
Caps  
Lock  
ARROW MODE  
NUMERIC MODE  
CAPS LOCK  
The keyboard indicators  
Arrow Mode  
When the Arrow mode icon lights green, you can  
use the keypad overlay (light grey labelled keys)  
as cursor keys. Refer to the Keypad Overlay  
section in Chapter 5, The Keyboard.  
Numeric Mode  
Caps Lock  
You can use the keypad overlay (light grey  
labelled keys) for numeric input when the  
Numeric mode icon lights green. Refer to the  
Keypad Overlay section in Chapter 5, The  
Keyboard.  
The Caps Lock LED lights when you press the  
Caps Lock key. When this light is on, pressing a  
letter key on the keyboard produces an  
uppercase (capital) letter.  
Caps  
Lock  
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The Grand Tour  
Drives  
This section describes the optical media drive and the USB FDD  
(optional).  
3 ½" diskette drive  
DISK-IN-USE INDICATOR  
DISKETTE SLOT  
EJECT BUTTON  
The diskette drive  
An externally connected 3 ½" diskette drive lets you use either double  
density (720 KB) or high density (1.44 MB) 3 ½" diskettes for data transfer  
and storage.  
Diskette Slot  
Eject Button  
Insert diskettes into this slot.  
When a diskette is fully seated in the drive, the  
eject button pops out. To remove a diskette,  
push in the eject button and the diskette pops  
out.  
Check the disc-in-use indicator when you use the diskette drive. Do not  
press the eject button or turn off the computer while the light glows.  
Doing so could destroy damage the diskette or drive.  
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The Grand Tour  
Optical Media drive  
The full-size Optical Media drive module lets you play from and record  
data to rewritable DVDs and CDs as well as run either 12 cm (4.72") or  
8 cm (3.15") discs without using an adaptor. Use the preinstalled  
software, Drag ’n Drop, to write DVDs and CDs. Your drive may support  
the following formats, depending on model purchased:  
DVD-ROM  
DVD-Video  
DVD-R  
CD-ROM XA Mode 2  
CD-R  
CD-R/W  
DVD-RW  
CD-I Ready  
CD-Extra (CD+)  
CD-DA  
CD-ROM Mode 1, Mode 2  
CD-Text  
Photo CD™  
Check the disc-in-use indicator when you use the Optical Media drive.  
Do not press the eject button, disconnect a drive or turn off the computer  
while the light is glowing. Doing so could damage the CD/DVD or the  
drive. Optical Media drives and media are manufactured according to the  
specifications of six marketing regions. When you purchase DVD media,  
make sure it matches your drive, otherwise it will not play properly.  
Code  
Region  
1
2
3
4
Canada, United States  
Japan, Europe, South Africa, Middle East  
Southeast Asia, East Asia  
Australia, New Zealand, Pacific Islands, Central  
America, South America, Caribbean  
5
6
Russia, Indian Subcontinent, Africa, North Korea,  
Mongolia  
China  
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The Grand Tour  
AC adaptor  
The AC adaptor converts AC power to DC power and reduces the voltage  
supplied to the computer. It can automatically adjust to any voltage from  
100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you  
to use the computer in almost any country/region. To recharge the  
battery, simply connect the AC adaptor to a power source and the  
computer. See Chapter 6, Power and Power-Up Modes, for details.  
The AC adaptor  
Use of the wrong adaptor could damage your computer. TOSHIBA  
assumes no liability for any damage in such case. Please use the bundled  
adaptor.  
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Satellite A30 Series  
Chapter 3  
Getting Started  
This chapter provides basic information to get you started using your  
computer. It covers the following topics:  
Setting up your work space — for your health and safety Connecting  
the AC adaptor  
Opening the display  
Turning on the power  
Starting up for the first time  
Turning off the power  
Restarting the computer  
Restoring the preinstalled software from the Product Recovery  
CD-ROM or DVD-ROM  
All users should be sure to carefully read the section Starting up for the  
first time.  
Setting up your work space  
Establishing a comfortable work site is important for you and your  
computer. A poor work environment or stressful work habits can result in  
discomfort or serious injury from repetitive strain to your hands, wrists or  
other joints. Proper ambient conditions should also be maintained for the  
computer’s operation. This section discusses the following topics:  
General conditions  
Placement of the computer and peripheral devices  
Seating and posture  
Lighting  
Work habits  
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3-1  
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Getting Started  
General conditions  
In general, if you are comfortable, so is your computer, but read the  
following to make sure your work site provides a proper environment.  
Make sure there is adequate space around the computer for proper  
ventilation.  
Make sure the AC power cord connects to an outlet that is close to  
the computer and easily accessible.  
The temperature should be 5 to 30 degrees Centigrade and the  
relative humidity should be 10 to 90 percent.  
Avoid areas where rapid or extreme changes in temperature or  
humidity may occur.  
Keep the computer free of dust, moisture, and exposure to direct  
sunlight.  
Keep the computer away from heat sources, such as electric heaters.  
Do not use the computer near liquids or corrosive chemicals.  
Some components in the computer, including data storage media,  
can be damaged by magnets. Do not place the computer near  
magnetic objects or bring magnetic objects close to the computer. Be  
careful of objects, such as stereo speakers, that produce strong  
magnetic fields during operation. Also, be careful with metal objects,  
such as bracelets, which can be inadvertently magnetized.  
Do not operate the computer in close proximity to a mobile phone.  
Leave ample ventilation room for the fan. Ensure that there are no  
obstructions around any of the system inlets or exhaust vents.  
Placement of computer  
Position the computer and peripheral devices to provide comfort and  
safety.  
Set the computer on a flat surface at a comfortable height and  
distance. The display should be no higher than eye level to avoid eye  
strain.  
Place the computer so that it is directly in front of you when you work  
and make sure you have adequate space to easily operate other  
devices.  
Allow adequate space behind the computer to let you freely adjust the  
display.  
The display should be angled to reduce glare and maximize visibility.  
If you use a paper holder, set it at about the same height and distance  
as the computer.  
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Getting Started  
Seating and posture  
The height of your chair in relation to the computer and keyboard as well  
as the support it gives your body are primary factors in reducing work  
strain. Refer to the following tips and to figure 3-1.  
90  
1
Posture and positioning of the computer  
Place your chair so that the keyboard is at or slightly below the level  
of your elbow. You should be able to type comfortably with your  
shoulders relaxed.  
Your knees should be slightly higher than your hips. If necessary, use  
a foot rest to raise the level of your knees to ease pressure on the  
back of your thighs.  
Adjust the back of your chair so it supports the lower curve of your  
spine.  
Sit straight so that your knees, hips and elbows form approximately  
90 degree angles when you work. Do not slump forward or lean back  
too far.  
Lighting  
Proper lighting can improve legibility of the display and reduce eye strain.  
Position the computer so that sunlight or bright indoor lighting does  
not reflect off the screen. Use tinted windows, shades or other screen  
to eliminate sun glare.  
Avoid placing the computer in front of bright light that could shine  
directly in your eyes.  
If possible, use soft, indirect lighting in your computer work area. Use  
a lamp to illuminate your documents or desk, but be sure to position  
the lamp so that it does not reflect off the display or shine in your  
eyes.  
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Getting Started  
Work habits  
A key to avoiding discomfort or injury from repetitive strain is to vary your  
activities. If possible, schedule a variety of tasks into your work day. If you  
must spend long periods at the computer, finding ways to break up the  
routine can reduce stress and improve your efficiency.  
Sit in a relaxed posture. Good positioning of your chair and equipment  
as described earlier can reduce tension in your shoulders or neck and  
ease back strain.  
Vary your posture frequently.  
Occasionally stand up and stretch or exercise briefly.  
Exercise and stretch your wrists and hands a number of times during  
the day.  
Frequently, look away from the computer and focus your eyes on a  
distant object for several seconds, for example 30 seconds every 15  
minutes.  
Take frequent short breaks instead of one or two long breaks, for  
example, two or three minutes every half hour.  
Have your eyes examined regularly and visit a doctor promptly, if you  
suspect you might be suffering from a repetitive strain injury.  
Please check every couple of months to ensure the fan inlets or  
exhaust vents (see sections 2-5 and 2-7) are unobstructed. Clean  
them if necessary.  
A number of books are available on ergonomics and repetitive strain  
injury or repetitive stress syndrome. For more information on these topics  
or for pointers on exercises for such stress points as hands and wrists,  
please check with your library or book vendor. Also refer to the  
computer’s Safety Instruction Manual.  
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Getting Started  
Connecting the AC adaptor  
Attach the AC adaptor when you need to charge the battery or you want  
to operate from AC power. It is also the fastest way to get started,  
because the battery pack will need to be charged before you can operate  
from battery power. The AC adaptor can be connected to any power  
source supplying from 100 to 240 volts and 50 or 60 hertz. For details on  
using the AC adaptor to charge the battery pack, refer to Chapter 6,  
Power and Power-Up Modes.  
Use of the wrong adaptor could damage your computer. TOSHIBA  
assumes no liability for any damage in such case. Please use the bundled  
adaptor.  
1. Connect the power cord to the AC adaptor.  
Connecting the power cord to the AC adaptor  
Handling the AC adaptor cord on this product will expose you to lead, a  
chemical known to the State of California to cause birth defects or other  
reproductive harm. Wash your hands after handling.  
2. Connect the AC adaptor to the DC output plug to the DC IN input port  
on the back of the computer.  
Connecting the adaptor to the computer  
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Getting Started  
3. Plug the power cord into alive wall outlet. The Battery and DC IN  
indicators on the front of the computer should glow.  
Opening the display  
The display panel can be rotated in a wide range of angles for optimal  
viewing.  
1. Slide the display latch on the front of the computer to the right to  
unlatch the display panel.  
Opening the display  
2. Lift the panel up and adjust it to the best viewing angle for you.  
Use reasonable care when opening and closing the display panel.  
Opening it vigorously or slamming it shut could damage the computer.  
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Getting Started  
Turning on the power  
This section describes how to turn on the power.  
After you turn on the power for the first time, do not turn it off until you  
have set up the operating system. Refer to the section Starting up for the  
first time in this chapter.  
1. Open the display panel.  
2. Press and hold the computer’s power button for two or three seconds  
and release.  
Turning on the power  
Starting up for the first time  
When you first turn on the power, the computer’s initial screen is the  
Microsoft Windows XP Startup Screen Logo. Follow the on-screen  
directions for each screen. During setup, you can click the Back button to  
return to the previous screen. Be sure to read the Windows End User  
License Agreement display carefully.  
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Getting Started  
Turning off the power  
The power can be turned off in one of the following modes: Shut down  
(Boot), Hibernation or Standby mode.  
Shut Down mode (Boot mode)  
When you turn off the power in Shut Down mode no data is saved and  
the computer will boot to the operating system’s main screen.  
1. If you have entered data, save it to the hard disk or to a diskette.  
2. Make sure all disk activity has stopped, then remove the  
CD/DVD-ROM or diskette.  
Make sure the Built-in HDD and optical media drive are off. If you turn  
off the power while a disk is being accessed, you can lose data or damage  
the disk.  
3. Click start and click Turn Off Computer. From the Turn Off  
Computer window click Turn Off.  
4. Turn off the power to any peripheral devices.  
Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
Hibernation mode  
The hibernation feature saves the contents of memory to the hard disk  
when the computer is turned off. The next time the computer is turned on,  
the previous state is restored. The hibernation feature does not save the  
status of peripheral devices.  
While entering hibernation mode, the computer saves the contents of  
memory to the HDD. Data will be lost if you remove the battery or  
disconnect the AC adaptor before the save is completed. Wait for the  
Built-in HDD indicator to go out.  
Do not install or remove a memory module while the computer is in  
hibernation mode. Data will be lost.  
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Getting Started  
Benefits of Hibernation  
The hibernation feature provides the following benefits:  
Saves data to the hard disk when the computer automatically shuts  
down because of a low battery.  
For the computer to shut down in hibernation mode, the hibernation  
feature must be enabled in two places in TOSHIBA Power Management  
utility: the Power Save Modes tab and the Advanced tab. Otherwise, the  
computer will shut down in Standby mode. If battery power becomes  
depleted, data saved in Standby will be lost.  
You can return to your previous working environment immediately  
when you turn on the computer.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the duration set by the  
System hibernate feature.  
You can use the panel power off feature.  
Starting Hibernation  
You can also enable Hibernation by pressing Fn + F4. See Chapter 5,  
Keyboard, for details.  
To enter Hibernation mode, follow the steps below.  
1. Click Start.  
2. Select Turn Off Computer.  
3. Open the Turn Off Computer dialog box. Hibernate is not displayed.  
4. Press the Shift key. The Standby item will change to Hibernate.  
5. Select Hibernate.  
Automatic Hibernation  
The computer will enter Hibernate mode automatically when you press  
the power button or close the lid. First, however, make the appropriate  
settings according to the steps below.  
1. Open the Control Panel.  
2. Open Performance and Maintenance and open TOSHIBA Power  
Management.  
3. Select the Advanced tab.  
4. Select Enable hibernate support.  
5. Enable the desired Hibernation settings for When I press the power  
button and When I close the lid of my portable computer.  
6. Click the OK button.  
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Getting Started  
Data save in hibernation mode  
When you turn off the power in hibernation mode, the computer takes a  
moment to save current memory data to the hard disk. During this time,  
the Built-in HDD indicator will light. After you turn off the computer and  
memory is saved to the hard disk, turn off the power to any peripheral  
devices.  
Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
Standby mode  
In standby mode the power remains on, but the CPU and all other  
devices are in sleep mode.  
If the computer is not used or accessed in any way, including receipt of  
e-mail, for 15 minutes when the AC adaptor is connected, the computer  
will automatically enter Standby mode (TOSHIBA Power Management  
Utility default). To restore operation, press the power button.  
If a network application is active when the computer automatically enters  
Standby, it might not be restored when the computer wakes up from  
standby. To prevent the computer from automatically entering standby  
mode, disable Standby in the TOSHIBA Power Management Utility. Open  
the TOSHIBA Power Management Utility and click the Power Save Modes  
tab. Next select either an AC Power or Battery Power option and then  
click details. When the details page comes up, you can disable the  
Standby setting be moving the slider to Never. That action, however, will  
nullify the computer’s Energy Star compliance.  
Standby precautions  
Before entering Standby mode, be sure to save your data.  
Do not remove/install memory or remove power components:  
Do not remove/install the memory module. The computer or the  
module could be damaged.  
Do not remove the Battery Pack.  
In any of the above cases, the standby configuration will not be saved.  
If you carry the computer on board an aircraft or into a hospital, be  
sure to shut down the computer in hibernation mode or in shutdown  
mode to avoid radio signal interference.  
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Getting Started  
Benefits of standby  
The standby feature provides the following benefits:  
Restores the previous working environment more rapidly than does  
hibernation.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the duration set by the  
System Standby feature.  
You can use the panel power off feature.  
Executing standby  
You can also enable Standby by pressing Fn + F3. See Chapter 5,  
Keyboard, for details.  
You can enter standby mode in one of three ways:  
1. Click start, click Turn Off Computer and click Stand by.  
2. Close the display panel. This feature must be enabled. To enable it,  
select the TOSHIBA Power Management Utility icon in the Control  
Panel and select the Advanced tab and then set your Power Buttons  
options to Standby.  
3. Press the power button. This feature must be enabled. To enable it,  
select the TOSHIBA Power Management Utility icon in the Control  
Panel and select the Advanced tab.  
When you turn the power back on, you can continue where you left when  
you shut down the computer.  
When the computer is shut down in standby mode, the power indicator  
flashes amber.  
If you are operating the computer on battery power, you can lengthen the  
operating time by shutting down in hibernation mode. Standby mode  
consumes more power.  
Standby limitations  
Standby will not function under the following conditions:  
Power is turned back on immediately after shutting down.  
Memory circuits are exposed to static electricity or electrical noise.  
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Getting Started  
Restarting the computer  
Certain conditions require that you reset the system. For example, if:  
You change certain computer settings.  
An error occurs and the computer does not respond to your keyboard  
commands.  
There are three ways to reset the computer system:  
1. Select Restart from the Turn Off Computer window in the start box.  
2. If the computer is already on, press Ctrl + Alt + Del.  
3. Press the power button and hold it down for five seconds. Wait 10 to  
15 seconds, then turn the power on again by pressing the power  
button.  
Restoring the preinstalled software from the Product  
Recovery CD-ROM or DVD-ROM  
If preinstalled files are damaged, use the Product Recovery CD-ROM or  
DVD-ROM to restore them. To restore the operating system and all  
preinstalled software, follow the steps below.  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Load the Product Recovery CD-ROM or DVD-ROMin the drive and  
turn off the computer’s power.  
2. Power on your computer, when In Touch with Tomorrow TOSHIBA  
appears, press F12 key. Boot Menu will appear.  
3. Use the up or down cursor key to select the CD-ROM/DVD drive in  
the display menu.  
4. Follow the on-screen instructions.  
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Satellite A30 Series  
Chapter 4  
Operating Basics  
This chapter gives information on basic operations including using the  
Touch pad, optical media drives, the internal modem, LAN, wireless LAN.  
It also provides tips on caring for your computer and on heat dispersal.  
Using the Touch pad  
To use the Touch pad, simply move your finger tip across it in the  
direction you want the on-screen pointer to go.  
TOUCH PAD  
TOUCH PAD CONTROL  
BUTTONS  
Touch pad and control buttons  
Two buttons below the keyboard are used like the buttons on a mouse  
pointer. Press the left button to select a menu item or to manipulate text  
or graphics designated by the pointer. Press the right button to display a  
menu or other function depending on the software you are using.  
Do not press on the Touch pad too hard or press a sharp object such as a  
ball point pen against the Touch pad. The Touch pad could be damaged.  
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Operating Basics  
The Touch pad has similar functions to a two-button mouse with a scroll  
wheel. For some functions, you can tap the Touch pad instead of  
pressing a control button.  
You can customize pointing device actions in Mouse Properties. Open  
the Control Panel, select the Mouse icon and press Enter to open the  
Mouse Properties window.  
Click  
Click the left control button or tap the Touch pad  
one time.  
Double-click  
Drag and drop  
Click the left control button twice or tap the  
Touch pad twice.  
1. Select the material you want to move.  
2. Leave your finger on the Touch pad and  
move the material.  
3. Lift your finger to drop the material where  
you want it.  
Scroll  
Vertical: Move your finger up or down the right  
edge of the Touch pad.  
Horizontal: Move your finger left or right along  
the bottom edge of the Touch pad.  
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Operating Basics  
Using optical media drives  
The computer can be configured with one of the following optical media  
drives: DVD-ROM, CD-RW/DVD, DVD-R/-RW or DVD-Multi drive. The text  
and illustrations in this section refer primarily to the DVD-ROM drive.  
However, operation is the same for the other drives. The full-size drive  
provides high-performance execution of DVD-ROM or CD-ROM-based  
programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without  
an adaptor. An ATAPI interface controller is used for drive operation.  
When the computer is accessing a disc, an LED on the drive glows. Refer  
to Chapter 2, The Grand Tour, for specifications on each type of drive.  
Safety Precautions  
When operating your DVD device, please keep the following in mind:  
1. Turn off the computer before mounting or removing the device in  
order to avoid the risk of damaging it.  
2. Insert the DC power plug in the correct direction in order to avoid the  
risk of damaging the device.  
3. Handle this device only in electrostatically safe environments and do  
not touch connecting terminals with empty hands when mounting or  
removing this device.  
4. Do NOT do any of the following:  
Do not use storage media (DVD or CD) that are not the correct size  
or shape or do not meet the minimum formatting requirements.  
Do not insert more than one (1) CD or DVD disc into the drive at  
any time. Doing so will damage or destroy this equipment and  
could damage or destroy the disc or cause data loss or corruption.  
Do not load or eject any CD or DVD disc with force. Doing so will  
damage or destroy this device and damage or destroy the disc or  
cause data loss or destruction.  
Do not give a strong shock while load or eject operation is in  
process. Doing so will damage or destroy the device and could  
damage or destroy the disc or cause data loss or corruption.  
Do not eject a CD or DVD disc while the disc is in operation. Doing  
so will damage or destroy this equipment and could damage or  
destroy the disc or cause data loss or corruption.  
Do not insert anything else into the drive other than a CD or DVD  
disc. Doing so will damage or destroy this equipment.  
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Operating Basics  
Loading compact discs  
To load a DVD/CD, follow the steps below and refer to the figures below.  
1. Turn on the power.  
2. a. Press the eject button to open the drawer slightly.  
Pressing the eject button  
b. Pressing the eject button will not open the drawer when the  
computer’s power is off. If the power is off, you can open the drawer  
by inserting a slender object (about 15 mm) such as a straightened  
paper clip into the eject hole just to the right of the eject button.  
Manual release with the eject hole  
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Operating Basics  
3. Grasp the drawer gently and pull until it is fully opened.  
Pulling the drawer open  
4. Lay the DVD/CD, label side up, in the drawer.  
Inserting a DVD/CD  
Be careful not to touch the lens or the area around it. Doing so could  
cause the drive to malfunction.  
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Operating Basics  
5. Press gently at the centre of the DVD/CD until you feel it click into  
place. The DVD/CD should lie below the top of the spindle, flush with  
its base.  
6. Push the centre of the drawer to close it. Press gently until it locks in  
place.  
If the DVD/CD is not seated properly when the drawer is closed, it might  
be damaged. Also, the drawer might not open fully when you press the  
eject button.  
Closing the DVD-ROM drawer  
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Operating Basics  
Removing compact discs  
To remove the DVD/CD, follow the steps below and refer to figure 4-8.  
Do not press the eject button while the computer is accessing the DVD  
drive. Wait for the Optical Media indicator to go out before you open the  
drawer. Also, if the disc is spinning when you open it, wait for it to stop  
before you remove it.  
1. To pop the drawer partially open, press the eject button. Gently pull  
the drawer out until it is fully opened.  
When the drawer pops open slightly, wait a moment to make sure the  
DVD/CD has stopped spinning before pulling the drawer fully open.  
Turn off the power before you use the eject hole. If the DVD/CD is  
spinning when you open the drawer, it could fly off the spindle and cause  
injury.  
2. The DVD/CD extends slightly over the sides of the drawer so you can  
grasp it. Hold the it gently and lift it out.  
Removing a DVD/CD  
3. Push the centre of the drawer to close it. Press gently until it locks into  
place.  
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Operating Basics  
CD/Digital Mode button  
This section describes how to use the CD/DVD/Audio Control Buttons to  
control the optical media drive and Digital Audio Data.  
Whether your computer is turned on or off, the CD/DVD/Audio control  
buttons are locked by default. To unlock them, press the CD/Digital mode  
button for more than 3 seconds. Press the CD/Digital mode button again  
for over 3 seconds to lock them again. When the CD/Digital mode is  
unlocked, press the CD/Digital mode briefly to switch between CD and  
Digital mode. The system status indicator LEDs will show you which mode  
you are in.  
CD/DVD Mode and Play button Digital Mode and press Play  
button  
OS is running Windows Media Player starts and Windows Media Player starts and  
CD audio play begins.  
Digital Audio Data play begins.  
The CD icon is displayed in the  
Windows Task Bar.  
The Digital Audio icon is  
displayed on Windows desktop  
screen.  
To play Digital Audio Data, you must set the play list in the Windows  
Media Player. The next time you play Digital Audio Data in succession, the  
former play list will become active. If a CD was played the previous time,  
then All Audio will be used.  
Do not install or remove a memory module while the DVDROM drive  
power is on. First turn off the power to the DVD-ROM drive.  
CD/DVD/Audio control buttons  
Besides the power button, the following four buttons control functions of  
the optical media drive and Digital Audio Data:  
1. Play/Pause  
2. Stop  
Starts or pauses play.  
Stops play.  
3. Next  
Advances to the next track, chapter or data  
Returns to the previous track, chapter or data  
4. Previous  
If Random or Shuffle is selected in Windows Media Player, selecting Next  
or Previous advances to a random selection.  
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Operating Basics  
Writing DVD/CDs  
The full-size drive provides high-performance execution of  
DVD/CD-based programs. You can run either 12 cm (4.72") or 8 cm  
(3.15") DVD/CDs without an adaptor. For information on loading and  
unloading disks refer to the Using optical media drive section.  
DVD/CD-R disks can be written to only once.  
DVD-RAM/DVD-RW/CD-RW disks can be rewritten many times.  
Before writing  
Please observe the following points when you write or rewrite data.  
We recommend the following manufacturers of CD-R, CD-RW,  
DVD-R, DVDRW and DVD-RAM media. Media quality can affect write  
success rates.  
CD-R:  
Taiyo Yuden Co. Ltd.  
Mitsui Chemicals Inc.  
Mitsubishi Chemical Corporation  
Ricoh Co., Ltd  
Hitachi Maxell Ltd.  
CD-RW:  
DVD-R:  
Mitsubishi Chemical Corporation.  
Ricoh Co., Ltd.  
Matsushita Electric Corporation Co., Ltd.  
Taiyo Yuden Co. Ltd.  
DVD-RW  
DVD-RAM  
Victor Company of Japan, Ltd. (JVC).  
TDK Corporation.  
Matsushita Electric Corporation Co., Ltd.  
Be sure to connect the AC adaptor when you write or rewrite.  
Be sure to close all other software programs except the writing  
software.  
Do not run software such as a screen saver, which can put a heavy  
load on the CPU.  
Operate the computer at full power. Do not use power-saving  
features.  
Do not write while virus check software is running. Wait for it to finish,  
then disable virus detection programs including any software that  
checks files automatically in the background.  
Do not use hard disk utilities, including those intended to enhance  
HDD access speed. They may cause unstable operation and damage  
data.  
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Operating Basics  
Write from the computer’s HDD to the DVD/CD. Do not try to write  
from shared devices such as a LAN server or any other network  
device.  
Writing with software other than Drag’n Drop CD has not been  
confirmed. Therefore, operation with other software cannot be  
guaranteed.  
When writing or rewriting  
Note when you write or rewrite a CD-R, CD-RW, DVD-R, DVD-RW, or  
DVD-RAM:  
Always copy data from the HDD to the DVD/CD. Do not use  
cut-and-paste. The original data will be lost if there is a write error.  
Before you use the Erase function, make sure the DVD/CD-RW disk  
does not contain any data you want to keep. Erase destroys all data  
on the disk.  
Do not perform any of the following actions:  
Operate the computer for any other function, including use of a  
mouse or Touch pad, closing/opening the LCD panel.  
Start a communication application such as a modem.  
Apply impact or vibration to the PC.  
Install, remove or connect external devices, including the  
following:  
PC card, SD card, SmartMedia, USB devices, external display,  
i.LINK devices, optical digital devices.  
Use the Mode control button and Audio/Video control button to  
reproduce music and voice.  
Open the DVD drive.  
If the media is poor in quality, dirty or damaged, writing or rewriting  
errors may occur.  
Set the computer on a level surface and avoid places subject to  
vibration such as airplanes, trains or cars. Do not use an unstable  
surface such as a stand.  
Keep mobile phones and other wireless communication devices away  
from the computer.  
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Operating Basics  
Disk care  
This section provides tips on protecting data stored on your DVD/CDs  
and diskettes.  
DVD/CD care  
Handle your DVD/CDs with care. The following simple precautions will  
increase the lifetime of your DVD/CDs and protect the data stored on  
them:  
1. Store your DVD/CDs in the container they came in to protect them  
and keep them clean.  
2. Do not bend the DVD/CD.  
3. Do not write on, apply a sticker to, or otherwise mar the surface of the  
DVD/CD that contains data.  
4. Hold the DVD/CD by its outside edge or the edge on the centre hole.  
Fingerprints on the surface may prevent the drive from properly  
reading data.  
5. Do not expose to direct sunlight, extreme heat or cold. Do not place  
heavy objects on your DVD/CDs.  
6. If your DVD/CDs become dusty or dirty, wipe them with a clean dry  
cloth. Wipe from the centre out, do not wipe in a circular direction  
around the DVD/ CDs. If necessary, use a cloth dampened in water or  
a neutral cleaner. Do not use benzene, thinner or similar cleaner.  
Diskette care  
Handle your diskettes with care. The following simple precautions will  
increase the lifetime of your diskettes and protect the data you store on  
them:  
1. Store your diskettes in the container they came in to protect them and  
keep them clean. If a diskette is dirty, do not use cleaning fluid. Clean  
it with a soft damp cloth.  
2. Do not slide back the diskette’s protective metal covering or touch the  
diskette’s magnetic surface. Fingerprints may prevent the diskette  
drive from reading data from the diskette.  
3. Data may be lost if the diskette is twisted; bent; or exposed to direct  
sunlight, extreme heat or cold.  
4. Do not place heavy objects on your diskettes.  
5. Do not eat, smoke, or use erasers near your diskettes. Foreign  
particles inside the diskette’s jacket can damage the magnetic  
surface.  
6. Magnetic energy can destroy the data on your diskettes. Keep your  
diskettes away from speakers, radios, television sets and other  
sources of magnetic fields.  
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Operating Basics  
Using the internal modem  
This section describes how to make settings and connect the modem.  
Refer to the computer’s online help files for more information. Refer also  
to the online help files for your modem software.  
The internal modem does not support the voice functions described in the  
help files. All data and fax functions are supported.  
In case of a lightning storm, unplug the modem cable from the telephone  
jack.  
Do not connect the modem to a digital telephone line. A digital line will  
damage the modem.  
IMPORTANT SAFETY INSTRUCTIONS  
When using you telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and injury to  
persons, including the following:  
1. Do not use this product near water, for example, near a bathtub, wash  
bowl, kitchen sink or laundry tub, in a wet basement or near a  
swimming pool.  
2. Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
3. Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
4. Use only the power cord indicated in this manual.  
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Operating Basics  
Region selection  
Telecommunication regulations vary from one country/region to another,  
so you will need to make sure the internal modem’s settings are correct  
for the country/ region in which it will be used.  
1. Point to All Programs, point to TOSHIBA Internal Modem and click  
Region Select Utility.  
Do not use the Country/Region Select function in the Modem setup utility  
in the Control Panel if the function is available. If you change the  
Country/Region in the Control Panel, the change may not take effect.  
2. The Region Selection icon will appear in the Windows Task Bar.  
The Region Selection icon  
3. Click the icon with the primary mouse button to display a list of  
regions that the modem supports. A sub menu for telephony location  
information will also be displayed. A check will appear next to the  
currently selected region and telephony location.  
4. Select a region from the region menu or a telephony location from the  
submenu.  
When you click a region it becomes the modem’s region selection,  
and the New Location for telephony will be set automatically.  
When you select a telephony location, the corresponding region is  
automatically selected and it becomes the modem’s current region  
setting.  
Properties menu  
Click the icon with the secondary mouse button to display the following  
menu.  
The properties menu  
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Operating Basics  
Setting  
You can enable or disable the following settings:  
AutoRun Mode  
Region Select Utility starts automatically when you start up the operating  
system.  
Open the Dialling Properties dialog box after selecting  
region.  
The dialling properties dialog box will be displayed automatically after you  
select the region.  
Location list for region selection.  
A submenu appears displaying location information for telephony.  
Open dialog box, if the modem and Telephony Current  
Location region code do not match.  
A warning dialog box is displayed if current settings for region code and  
telephony location are incorrect.  
Modem Selection  
If the computer cannot recognize the internal modem, a dialog box is  
displayed. Select the COM port for your modem to use.  
Dialling Properties  
Select this item to display the dialling properties.  
If you are using the computer in Japan, technical regulations described in  
the Telecommunications Business Law require that you select Japan  
region mode. It is illegal to use the modem in Japan with any other  
selection.  
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Operating Basics  
Connecting  
To connect the internal modem cable, follow the steps below.  
In case of a lightning storm, unplug the modem cable from the telephone  
jack.  
Do not connect the modem to a digital telephone line. A digital line will  
damage the modem.  
1. Plug one end of the modular cable into the modem jack.  
2. Plug the other end of the modular cable into a telephone jack.  
Connecting the internal modem  
Do not pull on the cable or move the computer while the cable is  
connected.  
If you use a storage device such as a DVD-ROM drive or HDD connected  
to a 16-bit PC card, modem speed might be slow or communication  
might be interrupted.  
Disconnecting  
To disconnect the internal modem cable, follow the steps below.  
1. Pinch the lever on the connector in the telephone jack and pull out the  
connector.  
2. Disconnect the cable from the computer in the same manner.  
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Operating Basics  
LAN  
The computer is equipped with LAN circuits that support Ethernet LAN  
(10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100  
megabits per second, 100BASE-Tx). This section describes how to  
connect/disconnect to a LAN.  
Do not install or remove an optional memory module while Wake-up on  
LAN is enabled.  
Wake-up on LAN does not work without the AC adaptor. Leave it  
connected, if you are using this feature.  
Connecting LAN cable  
The computer must be configured properly before connecting to a LAN.  
Logging onto a LAN using the computer’s default settings could cause a  
malfunction in LAN operation. Check with your LAN administrator  
regarding set-up procedures.  
If you are using Fast Ethernet LAN (100 megabits per second,  
100BASE-TX), be sure to connect with a CAT5 cable. You cannot use a  
CAT3 cable. If you are using Ethernet LAN (10 megabits per second,  
10BASE-T), you can connect with either a CAT5 or a CAT3. To connect  
the LAN cable, follow the steps below.  
1. Turn off the power to the computer and to all external devices  
connected to the computer.  
2. Plug one end of the cable into the LAN jack. Press gently until you  
hear the latch click into place.  
Connecting the LAN cable  
3. Plug the other end of the cable into a LAN hub connector. Check with  
your LAN administrator before connecting to a hub.  
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Operating Basics  
Disconnecting LAN cable  
To disconnect the LAN cable, follow the steps below.  
1. Pinch the lever on the connector in the computer’s LAN jack and pull  
out the connector.  
2. Disconnect the cable from the LAN hub in the same manner. Check  
with your LAN administrator before disconnecting from the hub.  
Wireless communications  
The computer’s wireless communication function supports both wireless  
LAN devices.  
Wireless LAN  
The wireless LAN is compatible with other LAN systems based on Direct  
Sequence Spread Spectrum radio technology that complies with IEEE  
802.11 wireless LAN standard (802.11a, 802.11b, 802.11a+b, 802.11g,  
802.11a+g). It supports the following features:  
This is a Certification Mark of the Wireless Ethernet Compatibility Alliance,  
Inc.  
Automatic Transmit Rate Select mechanism in the transmit range of  
54, 11, 5.5, 2 and 1 Mbit/s. (54Mbit/s is available only on 802.11a or  
802.11g)  
Frequency Channel Selection (2.4 GHz)  
Roaming over multiple channels  
Card Power Management  
Wired Equivalent Privacy (WEP) data encryption. Wake-up on LAN  
does not function on a wireless LAN.  
Wireless communication switch  
You can enable or disable wireless LAN function, with the on/off switch.  
No transmissions are sent or received when the switch is off. Slide the  
switch toward the left to turn it on and toward the right to turn it off.  
Set the switch to off in airplanes and hospitals. Check the LED. It will stop  
glowing when the wireless communication function is off.  
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Operating Basics  
Wireless communication LED  
The LED indicates the status of the wireless communication functions.  
LED status  
LED off  
Indication  
Wireless communication switch is set to off.  
Wireless communication switch is on.  
LED glows  
If you used the Task Bar to disable W-LAN, restart the computer or follow  
the procedures below to enable the system to recognize W-LAN. Open or  
click the following: start, Control Panel, System, Hardware Device  
Manager, Network adapters, TOSHIBA Wireless LAN Mini PCI Card  
and enable.  
TV-Out  
Use this jack to connect to a television. Be sure to use a 4 pin type  
S-video cable.  
Cleaning the computer  
To help ensure long, trouble-free operation, keep the computer free of  
dust and use care with liquids around the computer.  
Be careful not to spill liquids into the computer. If the computer does  
get wet, turn the power off immediately and let the computer dry  
completely before you turn it on again.  
Clean the computer using a slightly damp (with water) cloth. You can  
use glass cleaner on the display. Spray a small amount of cleaner on a  
soft, clean cloth and wipe the screen gently with the cloth.  
Never spray cleaner directly onto the computer or let liquid run into any  
part of it. Never use harsh or caustic chemical products to clean the  
computer.  
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Operating Basics  
Moving the computer  
The computer is designed for rugged durability. However, a few simple  
precautions taken when moving the computer will help ensure  
trouble-free operation.  
Make sure all disk activity has ended before moving the computer.  
Check the Built-in HDD and Optical Media drive indicators on the  
computer.  
If a diskette is in the diskette drive, remove it.  
If a disc is in the optical media drive, remove it. Also make sure the  
optical media drive drawer is securely closed.  
Turn off the power to the computer.  
Disconnect all peripherals before moving the computer.  
Close the display. Do not pick up the computer by its display panel or  
back (where the interface ports are located).  
Close all port covers.  
Disconnect the AC adaptor if it is connected.  
Use the carrying case when transporting the computer.  
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Satellite A30 Series  
Chapter 5  
The Keyboard  
The computer’s keyboard layouts are compatible with a 101/102-key  
enhanced keyboard. By pressing some keys in combination, all the  
101/102-key keyboard functions can be executed on the computer.  
The number of keys on your keyboard depends on which country/region’s  
keyboard layout your computer is configured with. Keyboards for  
numerous languages are available.  
There are five types of keys: typewriter keys, keypad overlay, function  
keys, soft keys and cursor control keys. The typewriter keys and keypad  
overlay keys are grey. The other keys are dark grey.  
Typewriter keys  
The typewriter keys, produce the upper- and lower-case letters, numbers,  
punctuation marks, and special symbols that appear on the screen. There  
are some differences, however, between using a typewriter and using a  
computer keyboard:  
Letters and numbers produced in computer text vary in width.  
Spaces, which are created by a space character may also vary  
depending on line justification and other factors.  
The lowercase l (el) and the number 1 (one) are not interchangeable on  
computers as they are on a typewriter.  
The uppercase O (oh) and the 0 (zero) are not interchangeable.  
The Caps Lock function key locks only the alphabetic characters in  
uppercase while the shift lock on a typewriter places all keys in the  
shifted position.  
The Shift keys, the Tab key, and the BkSp (backspace) key perform  
the same function as their typewriter counterparts but also have  
special computer functions.  
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The Keyboard  
F1 ... F12 function keys  
The function keys, not to be confused with Fn, are the 12 keys at the top  
of your keyboard. These keys are dark grey, but function differently from  
the other dark grey keys.  
F1 through F12 are called function keys because they execute  
programmed functions when pressed. Used in combination with the Fn  
key, keys marked with icons execute specific functions on the computer.  
See the section, Soft keys: Fn key combinations, in this chapter. The  
function executed by individual keys depends on the software you are  
using.  
Soft Keys: Alt Gr Key Combinations  
Alt Gr  
The Alt Gr key, at the right of the space bar, is used in combination with  
other keys to create accented or special characters (#,@,|, etc.). Note that  
some of the keys at the top of the keyboard bear three symbols (not to be  
confused with the blue or white letters on the side of some other keys). To  
generate the third symbol, hold Alt Gr and press the key bearing the  
character you wish to create. Please note that since the Alt Gr key is not  
present on the American keyboard, it cannot be used if you have installed  
an American keyboard driver.  
Soft keys: Fn key combinations  
The Fn (function) is unique to TOSHIBA computers and is used in  
combination with other keys to form soft keys. Soft keys are key  
combinations that enable, disable or configure specific features.  
Some software may disable or interfere with soft-key operations. Soft-key  
settings are not restored by the Standby feature.  
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5-2  
 
The Keyboard  
Emulation keys  
PrtSc  
Scroll  
lock  
Pause  
Break  
Esc  
F1  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
F11  
F12  
F2  
SysReg  
_
~
`
!
@
#
$
%
&
7
(
)
+
=
Num  
*
^
PgUp  
PgDn  
*
.
Bk Sp  
Ins  
Home  
End  
/
2
6
8
-
1
3
4
5
9
0
Lock  
7
8
9
{
[
}
]
Tab  
Del  
Q
W
E
R
T
Y
U
I
O
P
\
Home  
PgUp  
6
+
, ,  
,
:
;
4
5
2
Enter  
CapsLock  
A
S
D
F
G
H
J
K
L
<
,
3
>
?
/
1
Shift  
Z
X
C
V
B
N
M
Shift  
.
PgDn  
End  
Enter  
.
0
Ctrl  
Alt  
Alt  
Ctrl  
Del  
Ins  
A 101-key enhanced keyboard layout  
The keyboard is designed to provide all the features of the 101-key  
enhanced keyboard, shown above. The 101/102-key enhanced keyboard  
has a numeric keypad and scroll lock key. It also has additional Enter and  
Ctrl keys to the right of the main keyboard. Since the keyboard is smaller  
and has fewer keys, some of the enhanced keyboard functions must be  
simulated using two keys instead of one on the larger keyboard.  
Your software may require you to use keys that the keyboard does not  
have. Pressing the Fn key and one of the following keys simulates the  
enhanced keyboard’s functions.  
/
Press Fn + F10 or Fn + F11 to access the integrated keypad. When  
activated, the grey keys with white numbers become numeric keypad  
keys (Fn + F11) or cursor control keys (Fn + F10). Refer to the Keypad  
overlay section in this chapter for more information on how to operate  
these keys. The power on default for both settings is off.  
Press Fn + F12 (ScrLock) to lock the cursor on a specific line. The power  
on default is off.  
Press Fn + Enter to simulate Enter on the enhanced keyboard’s numeric  
keypad.  
Press Fn + Ctrl to simulate the enhanced keyboard’s right Ctrl key.  
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The Keyboard  
Hotkeys  
Hotkeys (Fn + a function or cursor key) let you enable or disable certain  
features of the computers.  
Sound mute: Pressing Fn + Esc turns sound on or off. When you press  
these hotkeys, the current setting will be displayed in a window.  
Instant security: Press Fn + F1 to blank the screen to prevent others  
from accessing your data. To restore the screen and original settings,  
press any key or use the Touch pad. If you have set a screen saver  
password, a dialog will appear. Enter the password and click OK. If no  
screen saver password is set, the screen will be restored when you press  
any key or use the Touch pad.  
Power save mode: Pressing Fn + F2 changes the power save mode.  
Press Fn + F2 once to display the Power Save Mode in a window. Press  
the hotkeys again to change the setting. You can also change this setting  
through the AC Power or Battery Power items of the Power Save Modes  
tab in the TOSHIBA Power Management Utility.  
Standby: When you press Fn + F3, the computer can enter Standby. To  
avoid entering Standby unexpectedly, a dialog box appears for  
verification. However, if you check the checkbox in the dialog box, it will  
not appear from the next time.  
Hibernation: When you press Fn + F4, the computer can enter  
Hibernation. To avoid entering Hibernation unexpectedly, a dialog box  
appears for verification. However, if you check the checkbox in the dialog  
box, it will not appear from the next time.  
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The Keyboard  
Display selection: Press Fn + F5 to change the active display device.  
When you press these hot keys a dialog box appears. Only selectable  
devices will be displayed. Hold down Fn and press F5 again to change  
the device. When you release Fn and F5, the selected device will change.  
If you hold down the keys for three seconds the selection will return to  
LCD.  
Display brightness: Pressing Fn + F6 decreases the display brightness.  
When you press these hotkeys, the current setting will be displayed for  
two seconds by a pop-up icon. You can also change this setting through  
the Monitor brightness item of the Power Save Mode window in Power  
Saver.  
Display brightness: Pressing Fn + F7 increases the display brightness.  
When you press these hotkeys, the current setting will be displayed for  
two seconds by a pop-up icon. You can also change this setting through  
the Monitor brightness item of the Power Save Mode window in Power  
Saver.  
Wireless LAN: Pressing Fn + F8 turns the Wireless LAN off and on. In  
order for this to properly work, the Wireless LAN Kill Switch in the  
computer’s left side must be switched on as well.  
Touch pad: Pressing Fn + F9 enables or disables the Touch pad  
function. When you press these hotkeys, the current setting will change  
and be displayed as an icon.  
Resolution: Pressing Fn + Spacebar allows you to cycle through  
available monitor resolutions.  
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The Keyboard  
Windows special keys  
The keyboard provides two keys that have special functions in  
Windows XP. One activates the Start menu and the other has the same  
function as the secondary mouse button.  
This key activates the Windows XP Start menu.  
This key has the same function as the secondary mouse button.  
Keypad overlay  
Your computer’s keyboard does not have an independent numeric  
keypad, but its numeric keypad overlay functions like one. The keys in the  
centre of the keyboard with white letters make up the numeric keypad  
overlay. The overlay provides the same functions as the numeric keypad  
on the 101/102-key enhanced keyboard in figure 5-2.  
Turning on the overlays  
The numeric keypad overlay can be used for numeric data input or cursor  
and page control.  
Arrow mode  
To turn on the Arrow mode, press Fn + F10 (Arrow mode indicator  
lights). Now try cursor and page control using the keys shown in the  
figure below. Press Fn + F10 again to turn off the overlay.  
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The Keyboard  
Numeric mode  
To turn on the Numeric mode, press Fn + F11 (Numeric mode indicator  
lights). Now try numeric data entry using the keys in the figure below.  
Press Fn + F11 again to turn off the overlay.  
The numeric keypad overlay  
Temporarily using normal keyboard (overlay on)  
While using the overlay, you can temporarily access the normal keyboard  
without turning off the overlay:  
1. Hold down Fn and press any other key. All keys will operate as if the  
overlay were off.  
2. Type upper-case characters by holding down Fn + Shift and pressing  
a character key.  
3. Release Fn to continue using the overlay.  
Temporarily using overlay (overlay off)  
While using the normal keyboard, you can temporarily use the keypad  
overlay without turning it on:  
1. Press and hold down Fn.  
2. Check the keyboard indicators. Pressing Fn turns on the most  
recently used overlay. If the Numeric mode indicator lights, you can  
use the overlay for numeric entry. If the Arrow mode indicator lights,  
you can use it for cursor and page control.  
3. Release Fn to return to normal keyboard operation.  
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The Keyboard  
Temporarily changing modes  
If the computer is in Numeric mode, you can switch temporarily to Arrow  
mode by pressing a shift key.  
If the computer is in Arrow mode, you can switch temporarily to Numeric  
mode by pressing a shift key.  
Generating ASCII characters  
Not all ASCII characters can be generated using normal keyboard  
operation. But, you can generate these characters using their ASCII  
codes.  
With the overlay on:  
1. Hold down Alt.  
2. Using the overlay keys, type the ASCII code.  
3. Release Alt, and the ASCII character appears on the display screen.  
With the overlay off:  
1. Hold Alt + Fn.  
2. Using the overlay keys, type the ASCII code.  
3. Release Alt + Fn, and the ASCII character appears on the display  
screen.  
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Satellite A30 Series  
Chapter 6  
Power and Power-Up Modes  
The computer’s power resources include the AC adaptor and internal  
batteries. This chapter gives details on making the most effective use of  
these resources including charging and changing batteries, tips for saving  
battery power, and power up modes.  
Power conditions  
The computer’s operating capability and battery charge status are  
affected by the power conditions: whether an AC adaptor is connected,  
whether a battery is installed and what the charge level is for the battery.  
Power on  
Power off (no operation)  
Operates  
LED: Battery green  
DC IN green  
AC adaptor  
connected  
Battery fully  
charged  
No charge  
LED: Battery green  
DC IN green  
Operates  
Quick charge  
Battery partially  
charged or no  
charge  
Quick charge  
LED: Battery amber  
DC IN green  
LED: Battery amber  
DC IN green  
Operates  
No charge  
No battery  
installed  
No charge  
LED: Battery off  
DC IN green  
LED: Battery off  
DC IN green  
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Power and Power-Up Modes  
Power on  
Power off (no operation)  
Operates  
AC adaptor  
not  
connected  
Battery charge is  
above low battery  
trigger point  
LED: Battery off  
DC IN off  
Operates  
Battery charge is  
below low battery  
trigger point  
Alarm sounds (depending  
on the Toshiba Power  
Management Utility  
setting)  
LED: Battery flashes  
amber  
DC IN off  
Battery charge  
exhausted  
Computer goes into resume  
mode and shuts down  
Cannot operate  
No Battery  
installed  
LED: Battery off  
DC IN off  
Power indicators  
As shown in the above table, the Battery, DC IN and Power indicators on  
the system indicator alert you to the computer’s operating capability and  
battery charge status.  
Battery indicator  
Check the Battery indicator to determine the status of the battery. The  
following indicator lights indicate the battery status:  
Flashing amber  
Amber  
The battery charge is low. The AC adaptor must  
be connected to recharge the battery.  
Indicates the AC adaptor is connected and  
charging the battery.  
Green  
Indicates the AC adaptor is connected and the  
battery is fully charged.  
No light  
Under any other conditions, the indicator does  
not light.  
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Power and Power-Up Modes  
DC IN indicator  
Check the DC IN indicator to determine the power status with the AC  
adaptor connected:  
Green  
Indicates the AC adaptor is connected and  
supplying proper power to the computer.  
No light  
Indicates the AC adaptor is not connected.  
Power indicator  
Check the Power indicator to determine the power status with the  
AC adaptor connected:  
Green  
Indicates power is being supplied to the  
computer and the computer is turned on.  
Blinking amber  
Indicates power is being supplied to the  
computer while the computer is in Standby  
mode. The indicator blinks on for one second  
and off for two seconds.  
No light  
Under any other conditions, the indicator does  
not light.  
Battery types  
The computer has two types of batteries:  
Battery pack  
Real Time Clock (RTC) battery  
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Power and Power-Up Modes  
Battery pack  
When the AC adaptor is not connected, the computer’s main power  
source is a removable lithium ion battery pack, also referred to in this  
manual as the battery.  
You can purchase additional battery packs for extended use of the  
computer away from an AC power source.  
The battery is a disposable item. When its operation becomes short even  
when fully charged, replace it with a new one.  
The battery pack is a lithium ion battery, which can explode if not properly  
replaced, used, handled or disposed of. Dispose of the battery as required  
by local ordinances or regulations. Use only batteries recommended by  
TOSHIBA as replacements.  
Do not remove the Battery Pack while the computer is in Standby mode.  
Data is stored in RAM, so if the computer loses power, it will be lost.  
Battery type " PA3250U-1BAS" or " PA3250U-1BRS " is for use with  
TOSHIBA Notebook PC, model "Satellite A30".  
Real Time Clock battery  
The Real Time Clock (RTC) battery provides power for the internal real  
time clock and calendar. It also maintains the system configuration.  
If the RTC battery becomes completely discharged, the system loses this  
data and the real time clock and calendar stop working. The following  
message appears when you turn on the power:  
S
ERROR: 0271=Check date and time settings.  
WARNING: 0251=System CMOS checksum bad - Default  
configuration used.  
Press <F1> to resume, <F2> to Setup  
The computer’s RTC battery is a lithium ion battery and should be  
replaced only by your dealer or by a TOSHIBA service representative. The  
battery can explode if not properly replaced, used, handled or disposed  
of. Dispose of the battery as required by local ordinances or regulations.  
When this error appears, the following action is recommended.  
1. Plug in AC over 24 hours  
2. Press F2 to enter BIOS setup menu  
3. Set correct time and date  
If you still see error message after above action, please get contact with  
TOSHIBA service.  
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Power and Power-Up Modes  
Care and use of the battery pack  
The battery pack is a vital component of portable computing. Taking  
proper care of it will help ensure longer operating time on battery power  
as well as a longer life for your battery pack. Follow the instructions in this  
section carefully to ensure safe operation and maximum performance.  
Safety precautions  
Mishandling of batteries can cause death, serious injury or property  
damage.  
Carefully observe the following advisories:  
Danger: Indicates an imminently hazardous situation, which could result  
in death or serious injury, if you do not follow instructions.  
Warning: Indicates a potentially hazardous situation, which could result in  
death or serious injury, if you do not follow instructions.  
Caution: Indicates a potentially hazardous situation, which if not avoided,  
may result in moderate or minor injury or property damage.  
Note: Provides important information.  
Risk of explosion if battery is replaced by an incorrect type dispose of  
used batteries according to the instruction.  
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Power and Power-Up Modes  
Danger  
1. Never try to dispose of the battery pack by burning or expose it to a  
heating device such as a microwave oven. The battery pack could  
explode and cause bodily injury.  
2. Never try to disassemble, repair or otherwise tamper with a battery  
pack. The battery pack will overheat and ignite. Leakage of caustic  
alkaline solution or other electrolytic substances will cause fire or  
injury, possibly resulting in death or serious injury.  
3. Never short-circuit the battery pack by contacting the terminals with a  
metal object. A short-circuit can cause fire or otherwise damage the  
battery pack and possibly cause injury. To avoid accidental  
short-circuit, always wrap the battery pack in plastic and cover the  
terminals with electrical tape when storing or disposing of the battery  
pack.  
4. Never puncture the battery pack with a nail or other sharp object.  
Never strike it with a hammer or other object. Never step on it.  
5. Never try to charge the battery pack in any manner other than that  
described in the user’s manual. Never connect the battery pack to a  
plug socket or to an automobile’s cigarette lighter socket. It may  
rupture or ignite.  
6. Use only the battery pack supplied with the computer or other device  
or an battery pack approved by the computer or device’s  
manufacturer. Battery packs have different voltages and terminal  
polarities. Use of an improper battery could cause smoke, fire or  
rupture of the battery pack.  
7. Never subject a battery pack to heat, such as storage near a heat  
source. Exposure to heat can cause the battery pack to ignite,  
explode or leak caustic liquid and cause death or serious injury. It  
could also fail or malfunction causing data loss.  
8. Never expose the battery pack to abnormal shock, vibration or  
pressure. The battery pack’s internal protective device will fail,  
causing it to overheat, explode, ignite or leak caustic liquids possibly  
resulting in death or serious injury.  
9. Never let a battery pack become wet. A wet battery pack will  
overheat, ignite or rupture possibly resulting in death or serious injury.  
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Power and Power-Up Modes  
Warning  
1. Never allow caustic electrolyte fluid leaked from a battery pack to  
contact your eyes, skin or clothing. If caustic electrolyte fluid should  
contact your eyes, immediately wash your eyes with large amounts of  
running water and seek medical attention, to help prevent eye  
damage. It electrolyte fluid should contact your skin, immediately  
wash it under running water to prevent rash. If it contacts your  
clothes, promptly remove them to prevent the fluid from contacting  
your skin or eyes.  
2. Immediately turn off the power, disconnect the AC adaptor and  
remove the battery if any of the following events are observed in the  
battery pack: offensive or unusual odour, excessive heat,  
discoloration or deformation. Never use the computer again until it has  
been checked by a TOSHIBA service provider. It might generate  
smoke or fire, or the battery pack might rupture.  
3. Make sure the battery is securely installed in the computer before  
attempting to charge the battery pack. Improper installation could  
generate smoke or fire, or cause the battery pack to rupture.  
4. Keep the battery pack out or reach of infants and children. It can  
cause injury.  
Caution  
1. Never continue to use a battery pack after its recharging capacity has  
become impaired, or after the display of a warning message indicating  
that the battery pack’s power is exhausted. Continued use of an  
exhausted or impaired battery pack could cause the loss of data.  
2. Never dispose of battery packs with normal trash. Bring them to your  
TOSHIBA dealer or to another recycling centre to save resources and  
prevent environ- mental damage. Cover the terminals with electrical  
tape to prevent short-circuits, which could cause the battery pack to  
ignite or rupture.  
3. Use only battery packs recommended by TOSHIBA as replacements.  
4. Always make sure the battery pack is installed correctly and securely.  
Otherwise, a battery pack could fall out and possibly cause injury.  
5. Charge the battery pack only in normal ambient temperature between  
5 and 30 degrees Celsius. Otherwise, the electrolyte solution might  
leak, battery pack performance might deteriorate and the battery life  
might be shortened.  
6. Be sure to monitor the remaining battery power. If the battery pack  
and real time clock battery discharge completely, Standby and  
Suspend will not function and data in memory will be lost. Also, the  
computer might register an incorrect time and date. In this case,  
connect the AC adaptor to recharge the batteries.  
7. Never install or remove the battery pack without first turning off the  
power and disconnecting the AC adaptor. Never remove the battery  
pack while the computer is in Suspend or Standby mode. Data will be  
lost.  
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Power and Power-Up Modes  
Note  
1. Never remove the battery pack while the Wake-up on LAN function is  
enabled. Data will be lost. Before you remove a battery pack, disable  
the Wake-up on LAN function.  
2. To ensure the battery pack maintains maximum capacity, operate the  
computer on battery power once a week until the battery pack is fully  
discharged. Refer to the section Extending battery life in this chapter  
for procedures. If the computer is continuously operated on AC power  
for an extended period, more than a week, the battery might fail to  
retain a charge. It might not function efficiently over the expected life  
of the battery pack and the Battery indicator might not indicate a  
low-battery condition.  
3. After the battery pack is charged, avoid leaving the AC adaptor  
connected and the computer turned off for more than a few hours at a  
time. Continuing to charge a fully charged battery pack can damage  
the battery.  
Charging the batteries  
When the power in the battery pack becomes low, the Battery indicator  
flashes amber indicating that only a few minutes of battery power remain.  
If you continue to use the computer while the Battery indicator flashes,  
the computer enables Hibernation mode (so you don’t lose data) and  
automatically turns off.  
You must recharge a battery pack when it becomes discharged.  
Procedures  
To recharge a battery pack while it is installed in the computer, connect  
the AC adaptor to the DC IN socket and plug the other end into a working  
outlet.  
The Battery indicator glows amber when the battery is being charged.  
Use only the computer connected to an AC power source to charge the  
battery pack. Do not attempt to charge the battery pack with any other  
charger.  
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Power and Power-Up Modes  
Time  
The following table shows the time required to fully charge a discharged  
battery.  
Charging time  
(hours)  
Battery type  
Battery pack  
RTC battery  
Power on  
Power off  
About 12 or longer  
about 24  
about 4  
about 24 with AC or  
Battery pack  
The charging time when the computer is on is affected by ambient  
temperature, the temperature of the computer and how you use the  
computer. If you make heavy use of external devices, for example, the  
battery might scarcely charge at all during operation. Refer also to the  
section Maximizing battery operating time. The same factors affect charge  
time.  
Battery charging notice  
The battery may not charge right away under the following conditions:  
The battery is extremely hot or cold. To make sure the battery charges  
to its full capacity, charge the battery at room temperature of 10° to  
30°C (50° to 88°F).  
The battery is nearly completely discharged. Leave the AC adaptor  
connected for a few minutes and the battery should begin charging.  
Once a battery pack is fully charged, it is recommended that you operate  
the computer only on battery power until the battery pack completely  
discharges. Doing so extends battery life and helps ensure accurate  
monitoring of battery capacity.  
The Battery indicator may show a rapid decrease in battery operating  
time when you try to charge a battery under the following conditions:  
The battery has not been used for a long time.  
The battery has completely discharged and been left in the computer  
for a long time.  
A cool battery is installed in a warm computer.  
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Power and Power-Up Modes  
In such case, follow the steps below.  
1. Fully discharge the battery by leaving it in the computer with the  
power on until the power automatically shuts off.  
2. Plug in the AC adaptor.  
3. Charge the battery until the Battery indicator glows green.  
Repeat these steps two or three times until the battery recovers normal  
capacity.  
Leaving the AC adaptor connected will shorten battery life. At least once  
a month, run the computer on battery power until the battery is fully  
discharged, then recharge the battery.  
Monitoring battery capacity  
Remaining battery power can be monitored by the TOSHIBA Power  
Management Utility. Refer to Utilities in Chapter 1, Introduction.  
Wait for a moment after turning on the computer before trying to monitor  
the remaining operating time. The computer needs this time to check the  
battery’s remaining capacity.  
With repeated discharges and recharges, the battery’s capacity will  
gradually decrease. Therefore, an often used, older battery will not  
operate for as long as a new battery even when both are fully charged.  
Maximizing battery operating time  
A battery’s usefulness depends on how long it can supply power on a  
single charge.  
How long the charge lasts in a battery depends on:  
How you configure the computer (for example, whether you enable  
battery power saving options). The computer provides a battery save  
mode to conserve battery power. This mode has the following  
options:  
Display auto off  
HDD auto off  
System auto off  
LCD brightness  
How often and how long you use the hard disk, CD-ROM and the  
diskette drive.  
How much charge the battery contained to begin with.  
How you use optional devices, such as a PC Card, to which the  
battery supplies power.  
Enabling Resume mode conserves battery power if you are frequently  
turning the computer off and on.  
Where you store your programs and data.  
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Power and Power-Up Modes  
Closing the display when you are not using the keyboard saves  
power.  
Operating time decreases at low temperatures.  
The condition of the battery terminals. Make sure the battery terminals  
stay clean by wiping them with a clean dry cloth before installing the  
battery pack.  
Retaining data with power off (standby mode)  
When you turn off your computer with fully charged batteries, the  
batteries retain data for the following approximate time periods:  
Battery  
4 days minimum (Standby mode)  
1 month minimum (Shut down mode)  
RTC battery  
1 month minimum  
Extending battery life  
To maximize the life of your battery pack:  
If you have extra battery packs, rotate their use.  
If you will not be using the system for an extended period, remove the  
battery pack.  
Store spare battery packs in a cool dry place out of direct sunlight.  
Replacing the battery pack  
When the battery pack reaches the end of its operating life you will need  
to install a new one. If the Battery indicator flashes amber shortly after  
the battery has been fully recharged, the battery pack needs to be  
replaced.  
You might also replace a discharged battery pack with a charged spare  
when you are operating your computer away from an AC power source.  
This section explains how to remove and install the battery pack.  
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Power and Power-Up Modes  
Removing the battery pack  
To replace a discharged battery pack, follow the steps below.  
When handling battery packs, be careful not to short circuit the terminals.  
Also do not drop, hit or otherwise apply impact; do not scratch or break  
the casing and do not twist or bend the battery pack.  
Do not remove the battery pack while the computer is in Standby mode.  
Data in memory will be lost.  
1. Save your work.  
2. Turn the computer’s power off. Make sure the Power indicator is off.  
3. Remove all cables connected to the computer.  
4. Turn the computer upside down.  
5. Slide the battery latch to the right, then pull the battery out of the  
battery bay.  
2
1
Removing the battery pack  
For environmental reasons, do not throw away a spent battery pack.  
Please return spent battery packs to your TOSHIBA dealer.  
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Power and Power-Up Modes  
Installing the battery pack  
To install a battery pack, follow the steps below.  
The battery pack is a lithium ion battery, which can explode if not properly  
replaced, used, handled or disposed of. Dispose of the battery as required  
by local ordinances or regulations. Use only batteries recommended by  
TOSHIBA as replacements.  
1. Turn the computer’s power off.  
2. Disconnect all cables connected to the computer.  
3. Hold the battery pack so that the label faces down and the  
connectors on the battery face the connectors on the computer.  
4. Gently press the battery into the battery bay until the latch clicks into  
place.  
Installing the battery pack  
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Power and Power-Up Modes  
Power-up modes  
The computer has three power-up modes:  
Hibernation (saves data in memory to the hard disk)  
Standby (Power remains on, saving data in RAM, but the CPU and all  
other devices enter sleep mode.)  
Boot (does not save data in memory)  
Refer also to the section Turning off the power in Chapter 3, Getting  
Started.  
Panel power off/on  
You can set up your computer so that power turns off automatically when  
you close the display panel.  
When you open the panel, power turns on in Standby or Hibernation  
mode but not in boot mode.  
If the panel power off function is enabled and you use Shut down  
Windows, do not close the display until the shut down function is  
completed.  
System automatic Standby/ Hibernation  
This feature automatically turns off the system in Standby or Hibernation  
mode if the computer is not used for a set duration.  
Refer to Special Features, in Chapter 1, Introduction for an explanation of  
how to set the duration.  
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Satellite A30 Series  
Chapter 7  
Optional Devices  
Optional devices can expand the computer’s capabilities and its  
versatility. This chapter describes connection or installation of the  
following types of devices:  
Cards/memory  
PC cards  
Memory modules  
Power devices  
Additional battery pack  
Additional AC adaptor  
Peripheral devices  
Parallel printer  
External monitor  
Television  
i.LINK (IEEE1394)  
Security lock  
PC cards  
The computer is equipped with a PC card expansion slot that can  
accommodate one 5 mm Type II card. Any PC card that meets industry  
standards (manufactured by TOSHIBA or other vendor) can be installed.  
The slots support 16-bit PC cards, including PC card 16’s multifunction  
card and CardBus PC cards.  
CardBus supports the new standard of 32-bit PC cards. The bus provides  
superior performance for the greater demands of multimedia data  
transmission.  
If you use a storage device such as a CD-ROM or HDD connected to a  
16-bit PC card, modem speed might be slow or communication  
interrupted.  
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Optional Devices  
Installing a PC card  
Two PC card connector is located on the right side of the computer. The  
computer’s hot-install feature lets you install a PC card while the  
computer’s power is on.  
Do not install a PC card while the computer is in Standby or Hibernation  
mode. Some cards might not work properly.  
To install a PC card, follow the steps below.  
1. Insert the PC card.  
2. Press gently to ensure a firm connection.  
Installing a PC card  
After installing the card, refer to the card’s documentation and check the  
configuration in Windows to make sure it is appropriate for your card.  
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Optional Devices  
Removing a PC card  
1. Click the Safety Remove Hardware icon on the Task Bar.  
2. Click the PC card you want to remove.  
3. Press the eject button of the PC card to extend the button.  
4. Press the extended eject button to pop the card out slightly.  
5. Grasp the PC card and remove it.  
Removing a PC card  
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Optional Devices  
Memory expansion  
You can install additional memory in the computer’s memory module  
sockets to increase the amount of RAM. This section describes how to  
install and remove a memory module.  
Before you install or remove a memory module, turn off the computer with  
the Shut Down option in the Windows Start menu. If you install or remove  
a memory module while the computer is in Standby or Hibernation mode,  
data will be lost.  
Some memory modules can be physically installed but are not compatible  
with the computer. In this case the computer will issue a warning.  
Satellite A30 series: There will be a long beep, 3 short beeps, 3 more  
short beeps and then a long beep when you turn the power on. In this  
case, shut down the power and remove the incompatible memory  
module.  
If you want to upgrade system memory, you should only use certified  
modules. Ask your vendor or check the TOSHIBA web site for a list of  
approved memory products.  
Installing memory module  
If you use the computer for a long time, the memory modules will become  
hot. In this case, let the memory modules cool to room temperature  
before you replace them.  
Follow these steps to install a memory module:  
1. Set the computer to boot mode and turn off the power.  
Do not try to install a memory module under the following conditions. You  
can damage the computer and the module:  
The computer is turned on.  
The computer was shut down using the Stand by mode.  
2. Remove all cables connected to the computer.  
3. Turn the computer upside down and remove the battery (refer to  
Chapter 6, Power and Power-Up Modes).  
4. Remove the screws securing the memory module socket cover.  
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Optional Devices  
5. Slide your fingernail or a thin object under the cover and lift it off.  
Removing the memory module socket cover  
6. Fit the module’s connectors into the computer’s connectors at about  
a 45 degree angle and press the module carefully to ensure a firm  
connection.  
Do not touch the connectors on the memory module or on the computer.  
Debris on the connectors may cause memory access problems.  
7. Push the module down so it lies flat. Latches on either side will click  
into place to secure the module.  
Installing a module  
8. Seat the cover and secure it with one screw.  
9. Replace the battery pack as described in Chapter 6, Power and  
Power-Up Modes.  
10. Turn the power on and make sure the added memory is recognized.  
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Optional Devices  
Removing memory module  
If you use the computer for a long time, the memory modules will become  
hot. In this case, let the memory modules cool to room temperature  
before you replace them.  
To remove the memory module, make sure the computer is in boot mode  
then:  
1. Be sure the power is off and all cables are disconnected from the  
computer.  
Do not try to remove a memory module with the computer turned on. You  
can damage the computer and the module.  
2. Turn the computer upside down and remove the battery and one  
screw securing the memory module socket cover.  
3. Slide your fingernail or a thin object under the cover and lift it off.  
4. Push the latches to the outside to release the module. A spring will  
force one end of the module up.  
5. Grasp the module and pull it out.  
Do not touch the connectors on the memory module or on the computer.  
Debris on the connectors may cause memory access problems.  
Removing the memory module  
6. Seat the cover and secure it with one screw.  
7. Replace the battery.  
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Optional Devices  
Additional battery pack  
You can increase the portability of the computer with additional battery  
packs. If you’re away from an AC power source and your battery runs  
low, you can replace it with a freshly charged battery. See Chapter 6,  
Power and Power-Up Modes.  
Additional AC adaptor  
If you frequently carry the computer to different sites such as your home  
and office, having an AC adaptor at each location reduces the weight and  
bulk of your load. If you purchase an additional AC adaptor, please only  
use the one recommended by your TOSHIBA dealer and which  
corresponds to your computer.  
Parallel printer  
You can connect any standard Centronics-compatible parallel printer to  
your computer. All you need is an IBM PC™ parallel printer cable. Your  
dealer can supply one or you can purchase one at most computer stores.  
The cable’s connectors are designed so that it is impossible for you to  
connect them incorrectly. To connect a printer, follow these steps:  
1. Turn off the computer.  
2. Insert one end of the cable into the computer’s parallel port.  
3. Tighten the screws that fasten the cable connector to the computer’s  
parallel port.  
4. Insert the other end of the cable into the printer’s parallel connector.  
5. Fasten the connector to the printer with the clips on the parallel port.  
6. Turn on the printer.  
7. Turn on the computer.  
8. Windows XP may automatically recognize the printer and you can  
begin printing immediately. If it doesn’t, install the printer with the Add  
Printer Wizard. To access the Add Printer Wizard, click Start, point  
to Settings, click Printers and double click the Add Printer icon.  
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Optional Devices  
External monitor  
An external analog monitor can be connected to the external monitor port  
on the computer. The computer supports VGA and Super VGA video  
modes.  
To connect a monitor, follow the steps below.  
1. Turn the computer off.  
2. Connect the monitor to the external monitor port.  
3. Turn the monitor’s power on.  
4. Turn the computer on.  
When you turn on the power, the computer automatically recognizes the  
monitor and determines whether it is colour or monochrome.  
To change the display settings, press Fn + F5. If you disconnect the  
monitor before you turn the computer off, be sure to press Fn + F5 to  
switch to the internal display. Refer to Chapter 5, The Keyboard, for  
details on using hot keys to change the display setting.  
Television  
A television can be connected to the video out port on the computer.  
To connect a television, follow the steps below.  
1. Turn the computer off.  
2. Use a video cable (not supplied on all models) to connect the  
television to the video out port.  
3. Turn the television on.  
4. Turn the computer on.  
You can use the hotkeys Fn + F5 or use the TV-Out button to change the  
display device. Refer to Chapter 5, The Keyboard.  
If a television is connected to the computer, set the TV type in Display  
Properties.  
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Optional Devices  
To set the TV type, follow the steps below:  
1. Click Start and then select Control Panel.  
2. Choose Appearance and Themes.  
3. Click Display to open the Display Properties dialog box.  
4. Click the Settings tab and click the Advanced button.  
5. In the Advanced dialog box, go to the Monitor tab and select the  
Hide modes that this monitor cannot display option.  
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Optional Devices  
6. Next, click the Intel® Extreme Graphics tab, and then click Graphics  
Properties.  
7. Select the appropriate device from the icon panel on the left. Set that  
device’s resolution. When that device is the primary display device,  
the selected resolution will be used automatically.  
8. Click OK.  
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Optional Devices  
i.LINK (IEEE1394)  
i.LINK (IEEE1394) is used for high-speed data transfer for a range of  
compatible devices such as:  
Digital video cameras  
Hard disk drives  
MO drives  
Optical media drives  
i.LINK uses a four-pin connector, which does not carry electric current.  
External devices will need their own power supply.  
Precautions  
Make a back-up of your data before transferring it to the computer.  
There is a possibility that the original data will be damaged. There is a  
particular risk that some frames will be deleted in the case of digital  
video transfer.  
Do not transfer data in areas where static electricity is easily  
generated or in areas subjected to electronic noise. Data can be  
destroyed.  
If you are transferring data through an IEEE1394 hub, do not connect  
or disconnect other devices from the hub during data transfer. There  
is a likelihood that data will be damaged. Connect all devices to the  
hub before you turn on the computer’s power.  
Connecting  
1. Make sure the connectors are properly aligned and plug the i.LINK  
(IEEE1394) cable into the computer.  
2. Plug the other end of the cable into the device.  
Note the following when you use i.LINK:  
You may need to install drivers for your i.LINK devices.  
Not all i.LINK devices have been tested. Therefore, compatibility with  
all i.LINK devices cannot be guaranteed.  
Use S100, S200 or S400 cables no longer than three meters.  
Some devices might not support standby or automatic off functions.  
Do not connect or disconnect an i.LINK device while it is using an  
application or when the computer is automatically shutting it down to  
save power. Data might be destroyed.  
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Optional Devices  
Disconnecting  
1. Click the Eject or Remove Hardware icon on the Task Bar.  
2. Point to i.LINK (IEEE1394) device and click.  
3. Disconnect the cable from the computer then from the i.LINK device.  
Refer also to the documentation that came with your i.LINK device.  
Security lock  
A security lock enables you to anchor your computer to a desk or other  
heavy object to help prevent unauthorized removal of the computer.  
Attach one end of a cable to the desk and the other end to the security  
lock slot on the right side of the computer.  
Security lock  
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Satellite A30 Series  
Chapter 8  
Troubleshooting  
TOSHIBA designed the computer for durability. However, should  
problems occur, following the procedures in this chapter can help to  
determine the cause.  
All readers should become familiar with this chapter. Knowing what might  
go wrong can help prevent problems from occurring.  
Problem solving process  
Resolving problems will be much easier if you observe the following  
guidelines:  
Stop immediately when you recognize a problem exists. Further action  
may result in data loss or damage. You may destroy valuable  
problem-related information that can help solve the problem.  
Observe what is happening. Write down what the system is doing and  
what actions you performed immediately before the problem  
occurred. If you have a printer attached, print a copy of the screen  
using PrtSc.  
Isolate the problem. Using the tools available to you, such as the  
troubleshooting tips in this chapter, try to discover the specific actions  
that caused the problem.  
The questions and procedures offered in this chapter are meant as a  
guide, they are not definitive problem solving techniques. Many problems  
can be solved simply, but a few may require help from your dealer. If you  
find you need to consult your dealer or others, be prepared to describe  
the problem in as much detail as possible.  
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Troubleshooting  
Preliminary checklist  
Consider the simplest solution first. The items in this checklist are easy to  
fix and yet can cause what appears to be a serious problem.  
Make sure you turn on all peripheral devices before you turn on the  
computer. This includes your printer and any other external device  
you are using.  
Before you attach an external device, turn the computer off. When you  
turn the computer back on it recognizes the new device.  
Make sure all options are set properly in the setup program.  
Check all cables. Are they correctly and firmly attached? Loose cables  
can cause signal errors.  
Inspect all connecting cables for loose wires and all connectors for  
loose pins.  
Check that your diskette, CD-ROM or DVD-ROM is correctly inserted  
and that the diskette’s write protect tab is correctly set.  
Make notes of your observations and keep them in a permanent error log.  
This will help you describe your problems to your dealer. If a problem  
recurs, the log will help you identify the problem faster.  
Analysing the problem  
Sometimes the system gives clues that can help you identify why it is  
malfunctioning. Keep the following questions in mind:  
Which part of the system is not operating properly: keyboard, diskette  
drives, hard disk drive, printer, display. Each device produces  
different symptoms.  
Is the operating system configuration set properly? Check the  
configuration options.  
What appears on the display screen? Does it display any messages or  
random characters? Print a copy of the screen if you have a printer  
attached. Look up the messages in the software and operating system  
documentation. Check that all connecting cables are correctly and  
firmly attached. Loose cables can cause erroneous or intermittent  
signals.  
Do any indicators light? Which ones? What colour are they? Do they  
stay on or blink? Write down what you see.  
Do you hear any beeps? How many? Are they long or short? Are they  
high pitched or low? Is the computer making any unusual noises?  
Write down what you hear.  
Record your observations so you can describe them to your dealer.  
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Troubleshooting  
Software  
The problems may be caused by your software or diskette. If you cannot  
load a software package, the media may be damaged or the program  
might be corrupted. Try loading another copy of the software.  
If an error message appears while you are using a software package,  
check the software documentation. These documents usually include a  
problem solving section or a summary of error messages.  
Next, check any error messages in the OS documentation.  
Hardware  
If you cannot find a software problem, check your hard- ware. First run  
through the items in the preliminary checklist above. If you still cannot  
correct the problem, try to identify the source. The next section provides  
checklists for individual components and peripherals.  
Hardware and system checklist  
This section discusses problems caused by your computer’s hardware or  
attached peripherals. Basic problems may occur in the following areas:  
System start-up  
Self test  
PC Card  
Printer  
Power  
Monitor  
Overheating power down  
AC Power  
Sound system  
Pointing device  
USB  
Battery  
Password  
TV output signal  
Standby/Hibernation  
Memory expansion  
Modem  
Keyboard  
LCD panel  
Hard disk drive  
DVD-RAM drive  
DVD Multi drive  
CD-RW/DVD-ROM drive  
DVD-R/-RW drive  
DVD-ROM drive  
i.LINK (IEEE1394)  
Wireless LAN  
LAN  
Infrared port  
System start-up  
When the computer does not start properly, check the following items:  
Self Test  
Power Sources  
Power-on Password  
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Troubleshooting  
Self test  
When the computer starts up, the self test will be run automatically, and  
the following will be displayed:  
S
In Touch with Tomorrow  
TOSHIBA  
This message remains on the screen for a few seconds.  
If the self test is successful, the computer tries to load the operating  
system. Depending on how the Boot Priority is set in the computer’s  
BIOS. If any of the following conditions are present, the self test failed:  
The computer stops and does not proceed to display information or  
messages except the TOSHIBA logo.  
Random characters appear on the screen, and the system does not  
function normally.  
The screen displays an error message.  
Turn off the computer and check all cable connections as well as  
PC Card and memory module connections. If the test fails again, contact  
your dealer.  
Power  
When the computer is not plugged into an AC outlet, the battery pack is  
the primary power source. However, your computer has a number of  
other power resources, including intelligent power supply, Real Time  
Clock battery. These resources are interrelated and any one could affect  
apparent power problems. This section provides check lists for AC power  
and the battery. If you cannot resolve a problem after following them, the  
cause could lie with another power resource. In such case, contact your  
dealer.  
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Troubleshooting  
Overheating power down  
If the computer’s internal temperature becomes too high, the computer  
will automatically shut down.  
AC power  
If you have trouble turning on the computer with the AC adaptor  
connected, check the DC IN indicator. Refer to Chapter 6, Power and  
Power-Up Modes, for more information.  
Problem  
Procedure  
AC adaptor doesn’t Check the connections. Make sure the cord is  
power the computer firmly connected to the computer and a power  
(DC IN indicator does outlet.  
not glow green)  
Check the condition of the cord and terminals. If  
the cord is frayed or damaged, replace it. If the  
terminals are soiled, wipe them with cotton or a  
clean cloth.  
If the AC adaptor still does not power the  
computer, contact your dealer.  
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Troubleshooting  
Battery  
If you suspect a problem with the battery, check the DC IN indicator as  
well as the indicators for the battery. For information on indicators and  
battery operation see Chapter 6, Power and Power-Up Modes.  
Problem  
Procedure  
Battery doesn’t power The battery may be discharged. Connect the AC  
the computer  
power cord to charge the battery.  
Battery doesn’t  
charge when the AC  
power cord is  
attached (Battery  
indicator does not  
glow amber)  
If the battery is completely discharged, it will not  
begin charging at once. Wait a few minutes.  
If the battery still does not charge, make sure the  
outlet is supplying power. Plug in an appliance  
and see if it works. If it doesn’t, try another  
power source.  
Check whether the battery is hot or cold. If the  
battery is too hot or too cold, it will not charge  
properly. Let it reach room temperature.  
Unplug the AC adaptor and remove the battery  
to make sure the terminals are clean. If  
necessary wipe them with a soft dry cloth  
dipped in alcohol.  
Connect the AC adaptor and replace the battery.  
Check the Battery indicator. If it does not glow,  
let the computer charge the battery for at least  
20 minutes. If the Battery indicator glows after  
20 minutes, let the battery continue to charge for  
at least another 20 minutes before turning on the  
computer.  
If the indicator still does not glow, the battery  
may be at the end of its operating life. Replace it.  
If you do not think the battery is at the end of its  
operating life, see your dealer.  
Battery doesn’t power Check the power consumption settings in the  
the computer as long  
as expected  
TOSHIBA Power Management Utility. Consider  
using a power saving mode.  
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Troubleshooting  
Keyboard  
Keyboard problems can be caused by your setup configuration. For more  
information refer to Chapter 5, The Keyboard.  
Problem  
Procedure  
Some letter keys  
produce numbers  
Check that the numeric keypad overlay is not  
selected. Press Fn + F10 and try typing again.  
Output to screen is  
garbled  
Make sure the software you are using is not  
remapping the keyboard. Remapping involves  
reassigning the meaning of each key. See your  
software’s documentation.  
If you are still unable to use the keyboard,  
consult your dealer.  
LCD panel  
Problem  
Procedure  
Lines appear broken  
Check if you are in DOS mode. In DOS, lines  
may appear broken, because of the LCD  
screen’s higher resolution. The Windows display  
should appear normal.  
No display  
Press hotkeys Fn + F5 to change the display  
priority, to make sure it is not set for an external  
monitor.  
Make sure instant security was not activated. Try  
entering your password, if you have one  
registered. Or, turn the power off and back on to  
clear instant security .  
Problems above  
remain unresolved or  
other problems occur  
Refer to your software’s documentation to  
determine if the software is causing the difficulty.  
Contact your dealer if the problems continue.  
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Troubleshooting  
Hard disk drive  
Problem  
Procedure  
Computer does not  
boot from hard drive  
Insert a system diskette and reboot.  
There may be a problem with your operating  
system files. Refer to your OS documentation.  
Slow performance  
Your files may be fragmented. Run SCANDISK  
and defragmenter to check the condition of your  
files and disk. Refer to your OS documentation  
or online HELP for information on running  
SCANDISK and the defragmenter.  
Contact your dealer if the problems continue.  
Optical media device  
For more information, refer to Chapter 2, The Grand Tour, and to  
Chapter 4, Operating Basics.  
Problem  
Procedure  
You cannot access a  
disc in the drive  
Make sure the drive’s drawer is securely closed.  
Press gently until it clicks into place.  
Open the drawer and make sure the disc is  
properly seated. It should lie flat with the label  
facing up.  
A foreign object in the drawer could block laser  
light from reading the disc. Make sure there is no  
obstruction. Remove any foreign object.  
Check whether the disc is dirty. If necessary,  
wipe it with a clean cloth dipped in water or a  
neutral cleaner. See the Disk care section in  
Chapter 4, Operating Basics, for details on  
cleaning.  
Check your config.sys and autoexec.bat files to  
make sure they have the necessary drivers and  
execution lines.  
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8-8  
 
Troubleshooting  
Problem  
Procedure  
Some CDs run  
correctly, but others  
do not  
The software or hardware configuration may be  
causing a problem. Make sure the hardware  
configuration match’s your software’s needs.  
Check the disc’s documentation.  
Check the type of disc you are using. The drive  
supports:  
CD-DA, CD-ROM, CD-R/W, CD-R, CD-ROM XA  
(except ADPCM), CD-I Ready, PhotoCD,  
CD-Extra (CD+), CD-text, DVD-Video,  
DVD-ROM, DVD-R, DVD-RW, DVD-RAM  
Check the region code on the DVD. It must  
match that on the DVD-ROM drive. Region  
codes are listed in the Drives section in  
Chapter 2, The Grand Tour.  
Contact your dealer if the problems continue.  
Multidrive & DVD-R/RW  
For more information, refer to Chapter 2, The Grand Tour, and to  
Chapter 4, Operating Basics.  
Problem  
Procedure  
You cannot access a  
disc in the drive  
Make sure the drive’s drawer is securely closed.  
Press gently until it clicks into place.  
Open the drawer and make sure the disc is  
properly seated. It should lie flat with the label  
facing up.  
A foreign object in the drawer could block laser  
light from reading the disc. Make sure there is no  
obstruction. Remove any foreign object.  
Check whether the disc is dirty. If necessary,  
wipe it with a clean cloth dipped in water or a  
neutral cleaner. See the Disk care section in  
Chapter 4, Operating Basics, for details on  
cleaning.  
Check your config.sys and autoexec.bat files to  
make sure they have the necessary drivers and  
execution lines.  
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8-9  
 
Troubleshooting  
Problem  
Procedure  
Some CDs run  
correctly, but others  
do not  
The software or hardware configuration may be  
causing a problem. Make sure the hardware  
configuration match’s your software’s needs.  
Check the disc’s documentation.  
Check the type of disc you are using. The drive  
supports:  
CD-DA, CD-ROM, CD-R/W, CD-R, CD-ROM XA  
(except ADPCM), CD-I Ready, PhotoCD,  
CD-Extra (CD+), CD-text, DVD-Video,  
DVD-ROM, DVD-R, DVD-RW, DVD-RAM  
Check the region code on the DVD. It must  
match that on the DVD drive. Region codes are  
listed in the Drives section in Chapter 2, The  
Grand Tour.  
Cannot write correctly If you have trouble writing, make sure you are  
observing the following precautions:  
Use only media recommended by TOSHIBA.  
Do not use the mouse or keyboard during  
writing.  
Use only the software supplied with the  
computer for recording.  
Do not run or start other software during writing.  
Do not jar the computer during writing.  
Do not connect/disconnect external devices or  
install/remove internal cards during writing.  
If problems persist, contact your dealer.  
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8-10  
Troubleshooting  
Printer  
Refer also to the Parallel printer section in Chapter 7, Optional Devices,  
and to the troubleshooting and other relevant sections in your printer and  
software documentation.  
Problem  
Procedure  
Printer does not turn  
on  
Check that the printer is connected to an  
electric. outlet. Make sure the outlet is supplying  
power by plugging in an appliance.  
Computer/printer do  
not communicate  
Make sure the printer is turned on and is online  
(ready to use).  
Inspect the cable connecting the printer to the  
computer for damage. Make sure it is securely  
connected.  
A parallel printer connects to the parallel port.  
Make sure the port is configured correctly.  
Make sure your software is configured to  
recognize the printer. Check your printer and  
software documentation.  
Printer error  
Check your printer documentation.  
If problems persist, contact your dealer.  
PC Card  
Refer also to Chapter 7, Optional Devices.  
Problem Procedure  
PC Card error occurs Reseat the PC Card to make sure it is firmly  
connected.  
Make sure the connection between the external  
device and the card is firm.  
Check the card’s documentation.  
If problems persist, contact your dealer.  
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8-11  
 
Troubleshooting  
Infrared port  
Refer also to the documentation for your IrDA compatible device and  
related software.  
Problem  
Procedure  
Infrared devices do  
Make sure there is no obstruction blocking not  
not work as expected communication between the computer and the  
target device.  
If problems persist, contact your dealer.  
Sound system  
Problem  
Procedure  
No sound is heard  
Adjust the volume control dial.  
Check the software volume settings.  
Make sure the headphone connection is secure.  
Check Windows Device Manager. Make sure the  
sound function is enabled and that settings for  
I/O address, Interrupt level and DMA are correct  
for your software and do not conflict with other  
hardware devices that you have connected to  
the computer.  
If problems persist, contact your dealer.  
Pointing device  
If you are using a USB mouse, also refer to the USB section in this  
chapter and to your mouse documentation.  
Touch pad  
Problem  
Procedure  
On-screen pointer  
does not respond to  
Pad operation  
The system might be busy. If the pointer is  
shaped as an hourglass, wait for it to resume its  
normal shape and try again to move it. You may  
also press FN + F9 to enable the Touch pad and  
then try again to move it.  
Try changing the double-click speed setting in  
the mouse control utility.  
Double-tapping does  
not work  
1. Open the Control Panel, select the Mouse  
icon and press Enter.  
2. Click the Buttons tab.  
3. Set the double-click speed as instructed and  
click OK.  
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8-12  
 
Troubleshooting  
Problem  
Procedure  
Try changing the speed setting in the mouse  
control utility.  
The mouse pointer  
moves too fast or too  
slow  
1. Open the Control Panel, select the Mouse  
icon and press Enter.  
2. Click the Pointer Options tab.  
3. Set the speed as instructed and click OK.  
If problems persist, contact your dealer.  
USB mouse  
Problem  
Procedure  
On-screen pointer  
does not respond to  
mouse operation  
The system might be busy. If the pointer is  
shaped as an hourglass, wait for it to resume its  
normal shape and try again to move it.  
Make sure the mouse is properly connected to  
the USB port.  
Try changing the double-click speed setting in  
the mouse control utility.  
Double-clicking does  
not work  
1. Open the Control Panel, select the Mouse  
icon and press Enter.  
2. Click the Buttons tab.  
3. Set the double-click speed as instructed and  
click OK.  
Try changing the speed setting in the mouse  
control utility.  
The mouse pointer  
moves too fast or too  
slow  
1. Open the Control Panel, select the Mouse  
icon and press Enter.  
2. Click the Pointer Options tab.  
3. Set the speed as instructed and click OK.  
The mouse pointer  
moves erratically  
The mouse might be dirty. Refer to your mouse  
documentations for instructions on cleaning.  
If problems persist, contact your dealer.  
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8-13  
 
Troubleshooting  
USB  
Refer also to your USB device’s documentation.  
Problem  
Procedure  
USB device does not  
work  
Check for a firm cable connection between the  
USB ports on the computer and the USB device.  
Make sure the USB device drivers are properly  
installed. Refer to your Windows documentation  
for information on checking the drivers.  
If you are using an operating system that does  
not support USB, you can still use a USB mouse  
and/or USB keyboard. If these devices do not  
work, make sure the USB KB/Mouse Legacy  
Emulation item in BIOS is set to Enabled.  
This feature works only for mouse and keyboard.  
Also, the mouse and keyboard must be  
connected, before you boot the computer.  
If problems persist, contact your dealer.  
TV output signal  
Problem  
Procedure  
Display on TV is poor  
Make sure the TV type is correct for your area:  
NTSC (US) or PAL (Europe).  
No display  
Try adjusting the contrast and brightness  
controls on the external monitor.  
Press hotkeys Fn + F5 to change the display.  
Refer to Chapter 5, Keyboard.  
If problems persist, contact your dealer.  
If you turn the computer off in Standby mode while the display is on TV,  
the computer will select either the internal LCD or an external computer  
CRT as the display device.  
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8-14  
 
Troubleshooting  
Standby/Hibernation  
Problem  
Procedure  
The system will not  
enter  
Standby/Hibernation  
Is Windows Media™ Player open? The system  
might not enter Standby/Hibernation, if Windows  
Media Player is either playing a selection or  
finished playing a selection. Close Windows  
Media Player before you select Standby/  
Hibernation.  
If problems persist, contact your dealer.  
Memory expansion  
Refer also to Chapter 8, Optional Devices, for information on installing  
memory modules.  
Problem  
Procedure  
Make sure the memory module installed in the  
expansion slot is compatible with the computer.  
If an incompatible module has been installed,  
follow the steps below.  
Satellite A30 Series.  
The computer hangs  
up and issue beep  
sounds. (A long beep,  
three short beeps,  
three short beeps, and  
then a long beep.)  
1. Turn off the power.  
2. Disconnect the AC adaptor and all peripheral  
devices.  
3. Remove the battery pack.  
4. Remove the memory module.  
5. Replace the battery pack and/or connect the  
AC adaptor.  
6. Turn on the power.  
If problems persist, contact your dealer.  
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8-15  
 
Troubleshooting  
Modem  
Problem  
Procedure  
Communication Make sure the computer’s internal modem  
software can’t initialise settings are correct. Refer to Phone and Modem  
the modem  
Options Properties in the Control Panel.  
You can hear a dial  
If the call is going through a PBX machine, make  
tone but can’t make a sure the communication application’s tone dial  
call detection feature is disabled.  
You place a call, but a Make sure the settings are correct in your  
connection can’t be  
made  
communications application.  
After making a call you Make sure the tone or pulse selection in your  
can’t hear a ring communications application is set correctly.  
Communication is cut The computer will automatically cut off  
off unexpectedly  
communication when connection with the carrier  
is not successful for a set time interval. Try  
lengthening this time interval.  
A CONNECT display Check the error control setting in your  
is quickly replaced by communications application.  
NO CARRIER  
Character display  
becomes garbled  
during a  
In data transmission, make sure the parity bit  
and stop bit settings correspond with those of  
the remote computer.  
communication  
Check the flow control and communication  
protocol.  
You cannot receive an Check the rings before auto answer setting in  
incoming call  
your communications application.  
If problems persist, contact your dealer.  
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8-16  
 
Troubleshooting  
LAN  
Problem  
Procedure  
Cannot access LAN  
Check for a firm cable connection between the  
LAN jack and the LAN HUB.  
Wake up on LAN does Make sure the AC adaptor is connected. You  
not work  
cannot access a LAN using the computer’s  
battery power.  
Check the TOSHIBA HW Setup program. The  
Wake-up on LAN option of LAN tab should be  
set to Enabled.  
If problems persist, consult your LAN  
administrator.  
Wireless LAN  
If the following procedures do not restore LAN access, consult your LAN  
administrator.  
For more information on wireless communication, refer to Chapter 4,  
Operating Basics.  
Problem  
Procedure  
Cannot access  
Wireless LAN  
Make sure the computer’s wireless  
communication switch is set to on.  
Confirm the Fn + F8 function.  
If problems persist, consult your LAN  
administrator.  
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8-17  
 
Troubleshooting  
Monitor  
Refer also to Chapter 7, Optional Devices, and to your monitor’s  
documentation.  
Problem  
Procedure  
Monitor does not turn Make sure that the external monitor’s power  
on  
switch is on. Confirm that the external monitor’s  
power cable is plugged into a working power  
outlet.  
No display  
Try adjusting the contrast and brightness  
controls on the external monitor.  
Press hotkeys Fn + F5 to change the display  
priority and make sure it is not set for the internal  
display.  
Display error occurs  
Check that the cable connecting the external  
monitor to the computer is attached firmly.  
If problems persist, contact your dealer.  
i.LINK (IEEE1394)  
Problem  
Procedure  
i.LINK device does not Make sure the cable is securely connected to the  
function  
computer and to the device.  
Make sure the device’s power is turned on.  
Reinstall the drivers. Open the Windows Control  
Panel and double-click the Add New Hardware  
icon. Follow the on-screen directions.  
Restart Windows.  
If problems persist, contact your dealer.  
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8-18  
 
Troubleshooting  
If you need further assistance  
If you require any additional help using your computer or if you are having  
problems operating the computer, you may need to contact TOSHIBA for  
additional technical assistance.  
Before you call  
Some problems you experience may be related to software or the  
operating system, it is important to investigate other sources of  
assistance first. Before contacting TOSHIBA, try the following:  
Review troubleshooting sections in the documentation for software  
and peripheral devices.  
If a problem occurs when you are running software applications,  
consult the software documentation for troubleshooting suggestions.  
Call the software company’s technical support for assistance.  
Consult the dealer you purchased your computer and/or software  
from. They are your best sources for current information and support.  
Where to write  
If you are still unable to solve the problem and suspect that it is hardware  
related, write to TOSHIBA at the location listed in the accompanying  
warranty booklet or visit www.toshiba-europe.com on the Internet.  
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8-19  
 
Satellite A30 Series  
Appendix A  
Specifications  
This appendix summarizes the computer’s technical specifications.  
Environmental Requirements  
Conditions  
Operating  
Ambient temperature Relative humidity  
5°C to 30°C  
10% to 90%  
Non-operating  
Conditions  
-20°C to 65°C  
Altitude (from sea level)  
sea level to 3,000 meters  
Operating  
Non-operating  
sea level to 10,000 meters  
Built-in Modem  
Network control unit (NCU)  
Type of NCU  
Type of line  
AA  
Telephone line (analog only)  
Type of dialling  
Pulse  
Tone  
Control command  
Monitor function  
AT commands  
EIA-578 commands  
Computer’s speaker  
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Specifications  
Communication specifications  
Communication  
system  
Data:  
Fax:  
Full duplex  
Half duplex  
Communication  
protocol  
Data:  
ITU-T-Rec (Former  
CCITT)  
V.21/V.22/V.22bis/V.32/  
V.32bis/V.34/V.90/V.92  
(only for USA and  
Canada)  
Bell  
103/212A  
Fax  
ITU-T-Rec (Former  
CCITT)  
V.17/V.29/V.27ter/ V.21  
ch2  
Communication  
speed  
Data transmission and reception  
300/1200/2400/4800/ 7200/9600/12000/  
14400/16800/19200/ 21600/24000/26400/  
28800/31200/33600 bps  
Data reception only with V.90/V.92  
28000/29333/30666/ 32000/33333/34666/  
36000/37333/38666/ 40000/41333/42666/  
44000/ 45333/46666/48000/  
49333/50666/52000/ 53333/54666/56000 bps  
Fax:  
2400/4800/7200/9600/12000/14400 bps  
Error correcting  
MNP class 4 and ITU-T V.42  
Data compression  
MNP class 5 and ITU-T V.42bis  
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A-2  
Satellite A30 Series  
Appendix B  
AC Power Cord and Connectors  
The power cord’s AC input plug must be compatible with the various  
international AC power outlets and the cord must meet the standards for  
the country/region in which it is used. All cords must meet the following  
specifications:  
Length:  
Minimum 2 metres  
Minimum 0.75 mm2  
Minimum 2 Amperes  
Wire size:  
Current rating:  
Voltage rating:  
125 or 250 VAC  
(depending on country/region’s power standards)  
Certification agencies  
U.S. and Canada:  
UL listed and CSA certified  
No. 18 AWG, Type SVT or SPT-2 two conductor  
Australia:  
Japan:  
AS  
DENANHO  
Europe:  
Austria:  
Belgium:  
Denmark:  
Finland:  
France:  
OVE  
CEBEC  
DEMKO  
SETI  
UTE  
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AC Power Cord and Connectors  
Germany:  
VDE  
Italy:  
IMQ  
The Netherlands:  
Norway:  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden:  
Switzerland:  
United Kingdom:  
BSI  
In Europe, power cords must be VDE type, H05VVH2-F and two  
conductor.  
For the United States and Canada, plug configuration must be a 2-15P  
(250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code  
handbook and the Canadian Electrical Code Part II.  
The following illustrations show the plug shapes for the U.S.A. and  
Canada, the United Kingdom, Australia and Europe.  
USA and Canada  
United Kingdom  
UL approved  
CSA approved  
BS approved  
Australia  
Europe  
AS approved  
Approved by the  
appropriate agency  
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B-2  
Satellite A30 Series  
Appendix C  
Keyboard Layouts  
Arabic  
Belgian  
User's Manual  
C-1  
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Keyboard Layouts  
Danish  
French  
German  
Satellite A30 Series  
C-2  
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Keyboard Layouts  
Greek  
Hebrew  
Italian  
Satellite A30 Series  
C-3  
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Keyboard Layouts  
Norwegian  
Polish  
Portuguese  
Satellite A30 Series  
C-4  
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Keyboard Layouts  
Russian  
Spanish  
Swedish  
Satellite A30 Series  
C-5  
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Keyboard Layouts  
Swiss-German  
Turkish  
UK English  
Satellite A30 Series  
C-6  
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Keyboard Layouts  
US English  
Satellite A30 Series  
C-7  
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Satellite A30 Series  
Appendix D  
Display Modes  
This appendix is a table of the display mode options of your computer's  
Intel 852GME Mobility Graphics Controller; when display device is set to  
external monitor.  
CRT Display  
Resolution  
Colour Depth  
Refresh Rate (Hz)  
800x600  
16bpp  
32bpp  
60 75 85 100  
60 75 85 100  
1024x768  
1280x1024  
1400x1050  
1600x1200  
1920x1440  
16bpp  
32bpp  
60 75 85 100  
60 75 85 100  
16bpp  
32bpp  
60 75 85 100  
60 75 85 100  
16bpp  
32bpp  
60 75 85 100  
60 75 85 100  
16bpp  
32bpp  
60 75 85 100  
60  
16bpp  
32bpp  
60  
60  
User's Manual  
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Satellite A30 Series  
Appendix E  
If your computer is stolen  
Always take care of your computer and try to prevent it from being stolen.  
You are the owner of a valuable technical device, which may be highly  
attractive to thieves, so please do not leave it unattended in a public  
place. To further help protect against theft, security cables can be bought  
for use with your notebook when it is being used at home or in the office.  
Make a note of your computer’s machine type, model number, and serial  
number, and put it in a safe place. You will find this information on the  
underside of your notebook. Please also keep the receipt of the computer  
you purchased.  
Should your computer be stolen, however, we’ll help you try to find it.  
Before contacting TOSHIBA, please prepare the following information  
which is necessary to uniquely identify your computer:  
In which country was your computer stolen?  
What type of machine do you have?  
What was the model number (PA number)?  
What was the serial number (8 digits)?  
When was it stolen, i.e. date?  
What was the warranty seal number (if available)?  
What is your address, phone, and fax number?  
To register the theft, please follow these procedures:  
Fill in the TOSHIBA Theft Registration form (or a copy of it) below.  
Attach a copy of your receipt showing where your computer was  
purchased.  
Either fax or send the receipt and registration form to the address  
below.  
Your registration will be entered in a database, which is used to track  
TOSHIBA computers at our service points around Europe.  
User's Manual  
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If your computer is stolen  
TOSHIBA Theft Registration  
Send to:  
TOSHIBA Europe GmbH  
Technical Service and Support  
Leibnizstr. 2  
93055 Regensburg  
Germany  
Fax number:  
+49 (0) 941 7807 925  
Country stolen:  
Machine type:  
(e.g. Satellite A30)  
Model number:  
(e.g. PSA10E YXT)  
Serial number:  
(e.g. 70123456E)  
Date stolen:  
Warranty seal:  
(e.g. 9813 123456 049)  
Owner’s details  
Name:  
Company:  
Street:  
Postal Code/City:  
Country:  
Phone:  
Fax:  
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E-2  
Satellite A30 Series  
Appendix F  
ASCII Character Codes  
This appendix shows the American Standard Code for Information  
Interchange (ASCII) on the following pages. The characters in the IBM  
charcolumn appear on your display when you type the corresponding  
ASCII code (as described in Chapter 5, The Keyboard). The characters  
that are printed, however, depend on the software you are using. For  
most software, the printed output for decimal codes 32 to 128 will match  
your screen display.  
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ASCII Character Codes  
Dec  
code  
Hex  
code  
IBM  
char  
Sort  
seq  
Ctrl  
char  
000  
001  
002  
003  
004  
005  
006  
007  
008  
009  
010  
011  
012  
013  
014  
015  
016  
017  
018  
019  
020  
021  
022  
023  
024  
025  
026  
027  
028  
029  
030  
031  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
000  
1
2
3
4
5
6
7
8
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
HT  
LF  
VT  
FF  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
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2
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Satellite A30 Series  
Glossary  
The terms in this glossary cover topics related to this manual. Alternate  
naming is included for reference.  
A
adaptor: A device that provides an interface between two dissimilar  
electronic devices. For example, the AC adaptor modifies the  
power from a wall outlet for use by the computer. This terms also  
refers to the add-in circuit cards that control external devices,  
such as video monitors and magnetic tape devices.  
allocate: To assign a space or function for a specific task.  
alphanumeric: Keyboard characters including letters, numbers and other  
symbols, such as punctuation marks or mathematical symbols.  
alternating current (AC): Electric current that reverses its direction of  
flow at regular intervals.  
analogue signal: A signal whose characteristics such as amplitude and  
frequency vary in proportion to (are an analogue of) the value to be  
transmitted. Voice communications are analogue signals.  
ANSI: American National Standards Institute. An organisation established  
to adopt and define standards for a variety of technical disciplines.  
For example, ANSI defined the ASCII standard and other  
information processing requirements.  
antistatic: A material used to prevent the build-up of static electricity.  
application: A group of programs that together are used for a specific  
task such as accounting, financial planning, spreadsheets, word  
processing, and games, etc.  
ASCII: American Standard Code for Information Interchange. ASCII code  
is a set of 256 binary codes that represent the most commonly  
used letters, numbers, and symbols.  
async: Short for asynchronous.  
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Glossary  
asynchronous: Lacking regular time relationship. As applied to computer  
communications, asynchronous refers to the method of  
transmitting data that does not require a steady stream of bits to  
be transmitted at regular time intervals.  
AUTOEXEC.BAT: A batch file that executes a series of MS-DOS  
commands and programs each time you start the computer. This  
is no longer necessarily used when booting Windows NT 4.0 and  
higher.  
B
backup: A duplicate copy of files kept as a spare in case the original is  
destroyed.  
batch file: A file that can be executed from the system prompt containing  
a sequence of operating system commands or executable files.  
See also AUTOEXEC.BAT.  
billion byte (Bi.B): A unit of data storage equal to 1,000,000,000 bytes.  
See also million byte.  
binary: The base two number system composed of zeros and ones (off or  
on), used by most digital computers. The right most digit of a  
binary number has a value of 1, the next a value of 2, then 4, 8, 16,  
and so on. For example, the binary number 101 has a value of 5.  
See also ASCII.  
BIOS: Basic Input Output System. The firmware that controls data flow  
within the computer. See also firmware.  
bit: Derived from "binary digit," the basic unit of information used by the  
computer. It is either zero or one. Eight bits is one byte. See also  
byte.  
Bluetooth: A short-range radio technology designed to simplify wireless  
communication among computers, communication devices and  
the Internet.  
board: A circuit board. An internal card containing electronic  
components, called chips, which perform a specific function or  
increase the capabilities of the system.  
boot: Short for bootstrap. A program that starts or restarts the computer.  
The program reads instructions from a storage device into the  
computer’s memory.  
bps: Bits per second. Typically used to describe the data transmission  
speed of a modem.  
buffer: The portion of the computer’s memory where data is temporarily  
stored. Buffers often compensate for differences in the rate of flow  
from one device to another.  
bus: An interface for transmission of signals, data or electric power.  
byte: The representation of a single character. A sequence of eight bits  
treated as a single unit; also the smallest addressable unit within  
the system.  
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Glossary  
C
cache memory: High speed memory which stores data that increases  
processor speed and data transfer rate. When the CPU reads data  
from main memory, it stores a copy of this data in cache memory.  
The next time the CPU needs that same data, it looks for it in the  
cache memory rather than the main memory, which saves time.  
The computer has two cache levels. Level one is incorporated into  
the processor and level two resides in external memory.  
capacity: The amount of data that can be stored on a magnetic storage  
device such as a diskette (floppy disk) or hard disk. It is usually  
described in terms of kilobytes (KB), where one KB = 1024 bytes  
and megabytes (MB), where one MB = 1024 KB.  
Card Station II: A device that enables one-point connection to a number  
of peripheral devices and provides additional ports and slots.  
card: Synonym for board. See board.  
CardBus: An industry standard bus for 32-bit PC Cards.  
CD-ROM: A Compact Disc-Read Only Memory is a high capacity disc  
that can be read from but not written to. The CD-ROM drive uses a  
laser, rather than magnetic heads, to read data from the disc.  
CD-RW: A Compact Disc-Read/Write disc can be rewritten many times.  
Centronics: A printer manufacturer whose method of data transmission  
between a parallel printer and a computer has become an industry  
standard.  
CGA: Colour/graphics adaptor. A video display protocol defined by the  
IBM Colour/Graphics Monitor Adaptor and its associated circuitry.  
This protocol supports two-colour 640x200 and four-colour  
320x200 graphics, and 16-colour 640x200 and 320x200 text  
modes.  
character: Any letter, number, punctuation mark, or symbol used by the  
computer. Also synonymous with byte.  
chassis: The frame containing the computer.  
chip: A small semiconductor containing computer logic and circuitry for  
processing, memory, input/output functions and controlling other  
chips.  
CMOS: Complementary Metal-Oxide Semiconductor. An electronic  
circuit fabricated on a silicon wafer that requires very little power.  
Integrated circuits implemented in CMOS technology can be  
tightly packaged and are highly reliable.  
cold start: Starting a computer that is currently off (turning on the power).  
COM1, COM2, COM3 and COM4: The names assigned to the serial and  
communication ports.  
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Glossary  
commands: Instructions you enter at the terminal keyboard that direct  
the actions of the computer or its peripheral devices.  
communications: The means by which a computer transmits and  
receives data to and from another computer or device.  
Compact Flash: A small removable mass storage device, designed with  
flash technology, a non-volatile storage solution that does not  
require a battery to retain data indefinitely.  
compatibility: 1) The ability of one computer to accept and process data  
in the same manner as another computer without modifying the  
data or the media upon which it is being transferred. 2) the ability  
of one device to connect to or communicate with another system  
or component.  
components: Elements or parts (of a system) which make up the whole  
(system).  
computer program: A set of instructions written for a computer that  
enable it to achieve a desired result.  
computer system: A combination of hardware, software, firmware, and  
peripheral components assembled to process data into useful  
information.  
configuration: The specific components in your system (such as the  
terminal, printer, and disk drives) and the settings that define how  
your system works. You use the HW Setup program to configure  
your system.  
control keys: A key or sequence of keys you enter from the keyboard to  
initiate a particular function within a program.  
controller: Built-in hardware and software that controls the functions of a  
specific internal or peripheral device (e.g. keyboard controller).  
CPS: Characters per second. Typically used to indicate the transmission  
speed of a printer.  
CPU: Central processing unit. The portion of the computer that interprets  
and executes instructions.  
CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a  
fluorescent screen-producing luminous spots. An example is the  
television set.  
cursor: A small, blinking rectangle or line that indicates the current  
position on the display screen.  
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Glossary  
D
data bits: A data communications parameter controlling the number of  
bits (binary digits) used to make up a byte. If data bits = 7 the  
computer can generate 128 unique characters. If data bits = 8 the  
computer can generate 256 unique characters.  
data: Information that is factual, measurable or statistical that a computer  
can process, store, or retrieve.  
DC: Direct Current. Electric current that flows in one direction. This type  
of power is usually supplied by batteries.  
default: The parameter value automatically selected by the system when  
you or the program do not provide instructions. Also called a  
preset value.  
delete: To remove data from a disk or other data storage device.  
Synonymous with erase.  
Desk Station V Plus: An expansion device that provides the computer  
with additional ports, slots and bays.  
device driver: A program that controls communication between a  
specific peripheral device and the computer. The CONFIG.SYS file  
contains device drivers that MS-DOS loads when you turn the  
computer on.  
dialog box: A Windows element that requires the user to provide further  
information, such as number of copies to print.  
disk drive: The device that randomly accesses information on a disk and  
copies it to the computer’s memory. It also writes data from  
memory to the disk. To accomplish these tasks, the unit physically  
rotates the disk at high speed past a read-write head.  
disk storage: Storing data on magnetic disk. Data is arranged on  
concentric tracks much like a phonograph record.  
diskette: A removable disk that stores magnetically encoded data used  
on a microcomputer. Also called floppy disk.  
display: A CRT, plasma screen, LCD, or other image producing device  
used to view computer output.  
documentation: The set of manual and/or other instructions written for  
the users of a computer system or application. Computer system  
documentation typically includes procedural and tutorial  
information as well as system functions.  
driver: A software program, generally part of the operating system, that  
controls a specific piece of hardware (frequently a peripheral  
device such as a printer or mouse).  
dual-scan supertwisted nematic (DSTN) display: A thin-screen,  
passive matrix colour LCD that meets VGA standards.  
DVD-R: A Digital Versatile Disc-Recordable disk can be written once and  
read many times.  
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Glossary  
DVD-RAM: A Digital Versatile Disc Random Access Memory is a high-  
capacity, high performance disc that lets you store large volumes  
of data. The DVD drive uses a laser to read data from the disc.  
DVD-ROM: A Digital Versatile Disc Read Only Memory is a high capacity,  
high performance disc suitable for play back of video and other  
high-density files. The DVD drive uses a laser to read data from the  
disc.  
DVD-RW: A Compact Disc-Read/Write disc can be rewritten many times.  
E
echo: To send back a reflection of the transmitted data to the sending  
device. You can display the information on the screen, or output it  
to the printer, or both. When a computer receives back data it  
transmitted to a CRT (or other peripheral device) and then  
retransmits the data to printer, the printer is said to echo the CRT.  
EGA: Enhanced Graphics Adaptor. A video display protocol defined by  
the IBM Enhanced Graphics Adaptor and its associated circuitry  
for direct drive TTL displays that supports 16-colour/monochrome  
640x350 and 16-colour 640x200 and 320x200 graphics, and  
16-colour 640x350 and 320x350 text modes.  
erase: See delete.  
escape guard time: A time before and after an escape code is sent to  
the modem which distinguishes between escapes that are part of  
the transmitted data, and escapes that are intended as a  
command to the modem.  
escape: 1) A code (ASCII code 27), signalling the computer that what  
follows are commands; used with peripheral devices such as  
printers and modems. 2) A means of aborting the task currently in  
progress.  
execute: To interpret and execute an instruction.  
Extended Capability Port: An industry standard that provides a data  
buffer, switchable forward and reverse data transmission, and run  
length encoding (RLE) support.  
F
fast infrared: An industry standard that enables cableless infrared serial  
data transfer at speeds of up to 4 Mbps.  
file: A collection of related information; a file can contain data, programs,  
or both.  
firmware: A set of instructions built into the hardware which controls and  
directs a microprocessor’s activities.  
fixed disk: See hard disk.  
floppy disk drive (FDD): An electromechanical device that reads and  
writes to floppy disks. See also diskette.  
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Glossary  
floppy disk: See diskette.  
folder: An icon in Windows used to store documents or other folders.  
format: The process of readying a blank disk for its first use. Formatting  
establishes the structure of the disk that the operating system  
expects before it writes files or programs onto the disk.  
function keys: The keys labelled F1 through F12 that tell the computer to  
perform certain functions.  
G
H
gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also  
megabyte.  
GND: Ground. An RS-232C signal used in the exchange of data between  
a computer and serial device.  
graphics: The use of drawings, pictures, or other images, such as charts  
or graphs, to present information.  
hard disk drive (HDD): An electromechanical device that reads and  
writes a hard disk. See also hard disk.  
hard disk: A non-removable disk usually referred to as drive C. The  
factory installs this disk and only a trained engineer can remove it  
for servicing. Also called fixed disk.  
hardware: The physical electronic and mechanical components of a  
computer system: typically, the computer itself, external disk  
drives, etc. See also software and firmware.  
HW Setup: A TOSHIBA utility that lets you set the parameters for various  
hardware components.  
hertz: A unit of wave frequency that equals one cycle per second.  
hexadecimal: The base 16 numbering system composed of the digits 0  
through 9 and the letters A, B, C, D, E, and F.  
host computer: The computer that controls, regulates, and transmits  
information to a device or another computer.  
hotkey: A TOSHIBA feature in which certain keys in combination with the  
extended function key, Fn, can be used to set system parameters,  
such as speaker volume.  
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Glossary  
I
I/O devices: Equipment used to communicate with the computer and  
transfer data to and from it.  
I/O: Input/output. Refers to acceptance and transfer of data to and from a  
computer.  
icon: A small graphic image displayed on the screen or in the indicator  
panel. In Windows, an icon represents an object that the user can  
manipulate.  
infrared port: A cableless communications port capable of using infrared  
signals to send serial data.  
input: The data or instructions you provide to a computer,  
communication device or other peripheral device from the  
keyboard or external or internal storage devices. The data sent (or  
output) by the sending computer is input for the receiving  
computer.  
instruction: Statements or commands that specify how to perform a  
particular task.  
interface: 1) Hardware and/or software components of a system used  
specifically to connect one system or device to another.  
2) To physically connect one system or device to another to  
exchange information. 3) The point of contact between user, the  
computer, and the program, for example, the keyboard or a menu.  
interrupt request: A signal that gives a component access to the  
processor.  
IrDA 1.1: An industry standard that enables cableless infrared serial data  
transfer at speeds of up to 4 Mbps.  
K
K: Taken from the Greek word kilo, meaning 1000; often used as  
equivalent to 1024, or 2 raised to the 10th power. See also byte  
and kilobyte.  
KB: See kilobyte.  
keyboard: An input device containing switches that are activated by  
manually pressing marked keys. Each keystroke activates a switch  
that transmits a specific code to the computer. For each key, the  
transmitted code is, in turn, representative of the (ASCII) character  
marked on the key.  
kilobyte (KB): A unit of data storage equal to 1024 bytes. See also byte  
and megabyte.  
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Glossary  
L
level 2 cache: See cache.  
Light Emitting Diode (LED): A semiconductor device that emits light  
when a current is applied.  
Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets  
of glass coated with transparent conducting material. The viewing-  
side coating is etched into character forming segments with leads  
that extend to the edge of the glass. Applying a voltage between  
the glass sheets alters the brightness of the liquid crystal.  
LSI: Large Scale Integration. 1) A technology that allows the inclusion of  
up to 100,000 simple logic gates on a single chip. 2) An integrated  
circuit that uses the large scale integration.  
M
magiCDisc: A TOSHIBA utility that lets you create a CD-ROM data base  
for quick access to CD-ROM data.  
main board: See motherboard.  
maths co-processor: A circuit built into the processor that is dedicated  
to intensive math calculations.  
MDA: Monochrome Display Adaptor. A video display protocol defined by  
the IBM Monochrome Display Adaptor and its associated circuitry  
for direct drive TTL displays that supports a monochrome 720x350  
text mode.  
megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also  
kilobyte.  
megahertz: A unit of wave frequency that equals 1 million cycles per  
second. See also hertz.  
Memory Stick: An IC recording media designed to record various kinds  
of digital content such as still and moving images, music and  
computer data on a single stick.  
menu: A software interface that displays a list of options on the screen.  
Also called a screen.  
microprocessor: A hardware component contained in a single integrated  
circuit that carries out instructions. Also called the central  
processing unit (CPU), one of the main parts of the computer.  
million byte: A unit of data storage equal to 1,000,000 bytes.  
MMX: Refers to microprocessors with additional instructions beyond the  
x86 standard. The instructions were developed on the basis of  
multimedia code requirements and thus improve the performance  
of multimedia applications.  
mode: A method of operation, for example, the boot mode, standby  
mode or the hibernation mode.  
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Glossary  
modem: Derived from modulator/demodulator, a device that converts  
(modulates) digital data for transmission over telephone lines and  
then converts modulated data (demodulates) to digital format  
where received.  
monitor: A device that uses rows and columns of pixels to display  
alphanumeric characters or graphic images. See CRT.  
motherboard: A name sometimes used to refer to the main printed circuit  
board in processing equipment. It usually contains integrated  
circuits that perform the processor’s basic functions and provides  
connectors for adding other boards that perform special functions.  
Sometimes called a main board.  
MPEG: Moving picture coding expert group is an industry standard  
architecture for compression of video signals.  
MP3: An audio compression standard that enables high-quality  
transmission and real-time playback of sound files.  
N
O
non-system disk: A formatted diskette (floppy disk) you can use to store  
programs and data but you cannot use to start the computer. See  
system disk.  
non-volatile memory: Memory, usually read-only (ROM), that is capable  
of permanently storing information. Turning the computer’s power  
off does not alter data stored in non-volatile memory.  
numeric keypad overlay: A feature that allows you to use certain keys on  
the keyboard to perform numeric entry, or to control cursor and  
page movement.  
OCR: Optical Character Recognition (reader). A technique or device that  
uses laser or visible light to identify characters and input them into  
a storage device.  
OCR wand: A device that reads, using an optical device, hand written or  
machine printed symbols into a computer. See also OCR.  
on-line state: A functional state of a peripheral device when it is ready to  
receive or transmit data.  
operating system: A group of programs that controls the basic operation  
of a computer. Operating system functions include interpreting  
programs, creating data files, and controlling the transmission and  
receipt (input/output) of data to and from memory and peripheral  
devices.  
output: The results of a computer operation. Output commonly indicates  
data 1) printed on paper, 2) displayed at a terminal, 3) sent through  
the serial port of internal modem, or 4) stored on some magnetic  
media.  
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Glossary  
P
parallel interface: Refers to a type of information exchange that  
transmits information one byte (8 bits) at a time. See also serial  
interface.  
parallel: Refers to two or more processes or events that can occur  
simultaneously, and without interfering with each other. See also  
serial.  
parity: 1) The symmetrical relationship between two parameter values  
(integers) both of which are either on or off; odd or even; 0 or 1.  
2) In serial communications, an error detection bit that is added to  
a group of data bits making the sum of the bits even or odd. Parity  
can be set to none, odd, or even.  
password: A unique string of characters used to identify a specific user.  
The computer provides various levels of password protection such  
as user, supervisor and eject.  
pel: The smallest area of the display that can be addressed by software.  
Equal in size to a pixel or group of pixels. See pixel.  
peripheral component interconnect: An industry standard 32-bit bus.  
peripheral device: An I/O device that is external to the central processor  
and/or main memory such as a printer or a mouse.  
pixel: A picture element. The smallest dot that can be made on a display  
or printer. Also called a pel.  
port replicator: See Card Station II.  
port: The electrical connection through which the computer sends and  
receives data to and from devices or other computers.  
Power Saver Utility: A TOSHIBA utility that lets you set the parameters  
for various power-saving functions.  
printed circuit board (PCB): A hardware component of a processor to  
which integrated circuits and other components are attached. The  
board itself is typically flat and rectangular, and constructed of  
fibreglass, to form the attachment surface.  
program: A set of instructions a computer can execute that enables it to  
achieve a desired result. See also application.  
prompt: A message the computer provides indicating it is ready for or  
requires information or an action from you.  
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11  
Glossary  
R
Radio frequency interference (RFI) shield: A metal shield enclosing the  
printed circuit boards of the printer or computer to prevent radio  
and TV interference. All computer equipment generates radio  
frequency signals. The FCC regulates the amount of signals a  
computing device can allow past its shielding. A Class A device is  
sufficient for office use. Class B provides a more stringent  
classification for home equipment use. TOSHIBA portable  
computers comply with Class B computing device regulations.  
RAMDRIVE: Part of the computer’s random access memory assigned to  
simulate a disk. RAMDRIVE is a feature of MS-DOS.  
Random Access Memory (RAM): High speed memory within the  
computer circuitry that can be read or written to.  
RCA jack: A single-pin connector that carries composite video signals,  
which include both contrast and colour information. See also  
S-video.  
restart: Resetting a computer without turning it off (also called ‘warm  
boot’ or ‘soft reset’). To restart the computer, press Ctrl + Alt +  
Del while the computer is on. See also boot.  
resume: A feature that lets you turn off the power without first exiting a  
program and retain your data in RAM. When you turn on the  
computer, the screen appears the same as when you turned it off.  
Also called standby in Windows 98.  
RGB: Red, green, and blue. A device that uses three input signals, each  
activating an electron gun for a primary additive colour (red, green,  
and blue) or port for using such a device. See also CRT.  
RJ11: A modular telephone jack.  
ROM: Read Only Memory: A non-volatile memory chip manufactured to  
contain information that controls the computer’s basic operation.  
You cannot access or change information stored in ROM.  
RS-232C: The Electronic Industries Association (EIA) interface standard  
that describes the 25-pin connector interface and control, data,  
and status signals that allow asynchronous communications  
between computers, printers, communications and other  
peripheral devices.  
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Glossary  
S
SCSI: Small Computer System Interface is an industry standard interface  
for connection of a variety of peripheral devices.  
SD cards: Secure Digital cards are flash memory widely used in a variety  
of digital devices such as digital cameras and Personal Digital  
Assistants.  
serial port: A communications port to which you can connect devices,  
such as a modem, mouse, or serial printer.  
serial: The handling of data bits one after the other.  
SIO: Serial Input/Output. The electronic methodology used in serial data  
transmission.  
Smart media: A storage card of about one-thirds of the area of a  
conventional PC card and only 0.76mm thickness. It can be used  
in equipment that requires a removable memory chip for  
portability.  
soft key: Key combinations that emulate keys on the IBM keyboard,  
change some configuration options, stop program execution, and  
access the numeric keypad overlay.  
software: The set of programs, procedures and related documentation  
associated with a computer system. Specifically refers to  
computer programs that direct and control the computer system’s  
activities. See also hardware.  
standby: See resume.  
stop bit: One or more bits of a byte that follow the transmitted character  
or group codes in asynchronous serial communications.  
subpixel: Three elements, one red, one green and blue (RGB), that make  
up a pixel on the colour LCD. The computer sets subpixels  
independently, each may emit a different degree of brightness.  
See also pixel.  
suspend: See resume.  
S-video: This connection provides separate lines for contrast and colour,  
which produces a video image superior to that produced by a  
composite connection. See also RCA jack.  
synchronous: Having a constant time interval between successive bits,  
characters or events.  
system disk: A disk that has been formatted with an operating system.  
For MS-DOS the operating system is contained in two hidden files  
and the COMMAND.COM file. You can boot a computer using a  
system disk. Also called an operating system disk.  
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Glossary  
T
terminal: A typewriter-like keyboard and CRT display screen connected  
to the computer for data input/output.  
TFT: Thin-film transistor. A colour LCD technology that applies individual  
transistors to each pixel enabling fine display control and excellent  
screen legibility.  
touch pad: A pointing device integrated into the TOSHIBA computer  
palm rest.  
TTL: Transistor-transistor logic. A logic circuit design that uses switching  
transistors for gates and storage.  
U
V
USB: The Universal Serial Bus is a way to connect up to 127 devices  
through one connector. A new development in 1997, this offers  
significantly improved ease of use and reliability than earlier  
expansion methods.  
VGA: Video Graphics Array is an industry standard video adaptor that lets  
you run any popular software.  
volatile memory: Random access memory (RAM) that stores information  
as long as the computer is connected to a power source.  
W
warm start: Restarting or resetting a computer without turning it off.  
window: A portion of the screen that can display its own application or  
document. Often used to mean a Microsoft Windows window.  
wireless LAN: Local Area Network (LAN) through wireless  
communication. A short-range radio technology designed to  
simplify wireless communication with other LAN systems based on  
Direct Sequence Spread Spectrum radio technology that complies  
with the IEEE 802.11 Standard (Revision B).  
write protection: A method for protecting a diskette (floppy disk) from  
accidental erasure.  
Z
ZV port: Zoomed Video port dedicated to high-performance video data  
transfer.  
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Satellite A30 Series  
Index  
A
AC adaptor, 2-13  
C
cards  
additional, 7-7  
ASCII characters, 5-8, F-1  
Modem/LAN, 1-4  
PC, 1-4  
PC card, 7-1  
CD  
B
battery, 2-6  
care, 4-11  
loading, 4-4  
removing, 4-7  
writing, 4-9  
additional, 7-7  
care, 6-5  
charging, 6-8  
indicator, 6-2  
installing, 6-13  
Latch, 2-6  
maximizing, 6-10  
monitoring, 6-10  
pack, 6-4  
problems, 8-6  
Real Time Clock, 6-4  
removing, 6-12  
replacing, 6-11  
safety precautions, 6-5  
types, 6-3  
CD/Digital Mode button, 4-8  
CD/DVD/Audio control buttons, 4-8  
Certification agencies, B-1  
cleaning the computer, 4-18  
Communications, 1-6  
compact discs  
care, 4-11  
loading, 4-4  
removing, 4-7  
writing, 4-9  
computer  
cleaning, 4-18  
moving, 4-19  
restarting, 3-12  
buttons  
CD/Digital, 4-8  
CD/DVD/Audio control buttons,  
4-8  
Copyright, ii  
Internet, 2-8  
Power, 2-7  
TOSHIBA Console, 2-8  
TV-Out, 2-8  
User's Manual  
1
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Index  
D
DC IN  
I
i.LINK, 7-11  
indicator, 6-3  
port, 1-5, 2-4  
DC IN 19 V Jack, 2-6  
Dimensions, 1-6  
Disclaimer, ii  
diskette  
problems, 8-18  
indicators, 2-9  
keyboard, 2-8  
infrared port, 1-5, 2-4  
Internet Button, 2-8  
care, 4-11  
diskette drive, 2-11  
Disks, 1-4  
display  
hinges, 2-8  
latch, 2-2  
lid switch, 2-8  
opening, 3-6  
screen, 2-8  
DVD  
K
keyboard, 5-1  
emulation keys, 5-3  
F1...F12 function keys, 5-2  
indicators, 2-8  
problems, 8-7  
soft keys  
Fn key combinations, 5-2  
typewriter keys, 5-1  
keypad overlay, 5-6  
arrow mode, 5-6  
care, 4-11  
loading, 4-4  
removing, 4-7  
writing, 4-9  
numeric mode, 5-7  
temporarily changing modes,  
5-8  
temporarily using the normal  
keyboard, 5-7  
temporarily using the overlay,  
E
EMC Regulatory Information, vi  
Equipment checklist, 1-1  
EU Declaration of Conformity, ii  
Expansion Memory Socket, 2-6  
port, 1-5, 2-5  
F
Fixed Bay, 2-6  
L
LAN, 4-16  
Fn+Ctrl (enhanced keyboard  
simulation), 5-3  
Fn+Enter, 5-3  
Jack, 2-5  
problems, 8-17  
LCD panel  
Fn+F10 (arrow mode), 5-3, 5-6  
Fn+F11 (numeric mode), 5-3, 5-7  
Fn+F12 (ScrLock), 5-3  
problems, 8-7  
Lighting, 3-3  
Line-In Jack, 2-3  
G
General Precautions, xii  
H
hard disk drive  
problems, 8-8  
Headphone Jack, 2-3  
Hibernation  
automatic, 6-14  
problems, 8-15  
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Index  
M
memory, 1-3  
P
Panel power off/on, 6-14  
Parallel port, 1-5, 2-5  
Parallel printer, 7-7  
PC Card, 1-4, 7-1  
installing, 7-2  
problems, 8-11  
removing, 7-3  
Slot, 2-4  
expansion, 7-4  
installing memory module, 7-4  
problems, 8-15  
removing memory module, 7-6  
Microphone Jack, 2-3  
modem  
connecting, 4-15  
disconnecting, 4-15  
jack, 2-5  
problems, 8-16  
safety, 4-12  
using, 4-12  
ports  
DC IN 19 V, 2-6  
External monitor, 1-5  
External Monitor, 2-5  
Headphone, 2-3  
i.LINK, 1-5  
Modem warning notice, x  
Modem/LAN card, 1-4  
monitor  
i.LINK, 2-4  
infrared, 1-5, 2-4  
LAN, 2-5  
Line-In, 2-3  
Microphone, 2-3  
Modem, 2-5  
problems, 8-18  
moving the computer, 4-19  
Multidrive & DVD-R/RW  
problems, 8-9  
Multimedia, 1-5  
Parallel, 1-5, 2-5  
PC Card, 2-4  
S-Video, 1-5, 2-6  
USB, 1-5, 2-5  
Power, 1-3  
N
numeric keypad, 5-6  
O
Button, 2-7  
Optical media drive, 2-12  
problems, 8-8  
safety precautions, 4-3  
using, 4-3  
Options, 1-9  
conditions, 6-1  
Hibernation mode, 3-8  
indicators, 6-2  
battery, 6-2  
DC IN, 6-3  
power, 6-3  
problems, 8-4  
Shut Down mode (Boot mode),  
3-8  
Standby mode, 3-10  
turning off, 3-8  
turning on, 3-7  
Power-up modes, 6-14  
printer  
problems, 8-11  
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Index  
problems  
analysing symptoms, 8-2  
battery, 8-6  
S
Safety Instructions, iii  
Seating and posture, 3-3  
Security, 1-7  
hard disk drive, 8-8  
hardware and system checklist,  
8-3  
Hibernation, 8-15  
i.LINK, 8-18  
identifying cause, 8-1  
infrared port, 8-12  
initial precautions, 8-1  
keyboard, 8-7  
LAN, 8-17  
LCD panel, 8-7  
memory, 8-15  
modem, 8-16  
monitor, 8-18  
Multidrive & DVD-R/RW, 8-9  
Optical media drive, 8-8  
PC Card, 8-11  
lock, 2-3, 7-12  
self test, 8-4  
sockets  
Expansion Memory, 2-6  
Wireless LAN, 2-6  
Soft keys, 5-2  
Alt Gr Key Combinations, 5-2  
software  
restoring, 3-12  
Sound system  
problems, 8-12  
Speakers, 2-1, 2-3  
Specifications, A-1  
Standby  
automatic, 6-14  
problems, 8-15  
Power, 8-4  
S-Video port, 1-5, 2-6  
System automatic Standby/  
Hibernation, 6-14  
System Indicators, 2-1  
preliminary checklist, 8-2  
printer, 8-11  
self test, 8-4  
Sound system, 8-12  
Standby, 8-15  
T
support from TOSHIBA, 8-19  
system start-up, 8-3  
Touch pad, 8-12  
TV, 8-14  
Television, 7-8  
TOSHIBA Console Button, 2-8  
Touch pad, 2-7  
Control Buttons, 2-7  
problems, 8-12  
using, 4-1  
USB, 8-14  
USB mouse, 8-13  
Wireless LAN, 8-17  
Processor, 1-2  
Trademarks, ii  
TV  
problems, 8-14  
TV-Out, 4-18  
R
Real Time Clock battery, 6-4  
Restarting the computer, 3-12  
Restoring the preinstalled software,  
3-12  
U
USB  
port, 1-5, 2-5  
problems, 8-14  
USB mouse  
problems, 8-13  
Utilities, 1-9  
V
Volume Control, 2-3  
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4
Index  
W
Weight, 1-6  
Windows special keys, 5-6  
Wireless communications, 2-3,  
4-17  
Wireless LAN  
problems, 8-17  
Socket, 2-6  
Work habits, 3-4  
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5

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