Toshiba Laptop X770 User Manual

X770 Series  
User’s Guide  
Toshiba’s Support Web site  
Toshiba Customer Support Center  
Calling within the United States (800) 457-7777  
Calling from outside the United States (949) 859-4273  
For more information, see “If Something Goes Wrong” on  
page 169 in this guide.  
GMAD00276010  
04/11  
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3
Critical Applications  
The computer you have purchased is not designed for any “critical applications.”  
“Critical applications” means life support systems, medical applications,  
connections to implanted medical devices, commercial transportation, nuclear  
facilities or systems or any other applications where product failure could lead to  
injury to persons or loss of life or catastrophic property damage.  
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS  
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE  
OF THE COMPUTER PRODUCTS IN ANY CRITICAL  
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A  
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME  
FULL RESPONSIBILITY FOR SUCH USE.  
FCC Notice “Declaration of Conformity Information”  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, it may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
NOTE  
Only Peripherals complying with the FCC Class B limits may be attached to this  
equipment. Operation with noncompliant peripherals or peripherals not  
recommended by Toshiba is likely to result in interference to radio and TV reception.  
Shielded cables must be used between the external devices and the computer's  
ports. Changes or modifications made to this equipment not expressly approved by  
Toshiba or parties authorized by Toshiba could void the user's authority to operate  
the equipment.  
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This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference  
that may cause undesired operation.  
Contact either:  
Toshiba’s Support Web site at support.toshiba.com.  
Or call the Toshiba Customer Support Center:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Industry Canada Requirement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du  
Canada.  
FCC requirements  
The following information is pursuant to FCC CFR 47, Part 68 and refers to  
internal modems and is only applicable if your computer has a modem.  
This equipment complies with Part 68 of the FCC rules. On the bottom of this  
equipment is a label that contains, among other information, the FCC registration  
number and ringer equivalence number (REN) for this equipment. If requested,  
the information must be provided to the telephone company.  
The modem connects to the telephone line by means of a standard jack called the  
USOC RJ11C.  
A plug and jack used to connect this equipment to the premises wiring and  
telephone network must comply with the applicable FCC part 68 rules and  
requirements adopted by the ACTA. It is designed to be connected to a  
compatible modular jack that is also compliant.  
The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not all areas, the sum of  
RENs should not exceed five (5.0). To be certain of the number of devices that  
may be connected to a line, as determined by the total RENs, contact the local  
telephone company. For products approved after July 23, 2001, the REN for this  
product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by the ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is  
separately shown on the label.  
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Connection to party line service is subject to state tariffs. Contact the state public  
utility commission, public service commission or corporation commission for  
information.  
Telephone Company Procedures  
The goal of the telephone company is to provide you with the best service it can.  
In order to do this, it may occasionally be necessary for them to make changes in  
their equipment, operations or procedures. If these changes might affect your  
service or the operation of your equipment, the telephone company will give you  
notice, in writing, to allow you to make any changes necessary to maintain  
uninterrupted service.  
If Problems Arise  
If this equipment causes harm to the telephone network, the telephone company  
will notify you in advance that temporary discontinuance of service may be  
required. But if advanced notice is not practical, the telephone company will  
notify the customer as soon as possible. Also, you will be advised of your right to  
file a complaint with the FCC if you believe it is necessary.  
If trouble is experienced with this equipment, for repair or standard limited  
warranty information, please contact Toshiba Corporation, Toshiba America  
Information Systems, Inc. or an authorized representative of Toshiba, or the  
Toshiba Customer Support Center within the United States at (800) 457-7777 or  
Outside the United States at (949) 859-4273. If the equipment is causing harm to  
the telephone network, the telephone company may request that you disconnect  
the equipment until the problem is resolved.  
Disconnection  
If you should ever decide to permanently disconnect your modem from its  
present line, please call the telephone company and let them know of this change.  
Fax Branding  
The following information is only applicable if your computer has the capability  
to send and receive fax transmissions.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device, including Fax machines, to  
send any message unless such message clearly contains in a margin at the top or  
bottom of each transmitted page or on the first page of the transmission, the date  
and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending  
machine or such business, other entity, or individual. (The telephone number  
provided may not be a 900 number or any other number for which charges  
exceed local or long-distance transmission charges.)  
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In order to program this information into your fax transmission, refer to the fax  
software instructions installed on this computer.  
Alarm Equipment  
If your home has specially wired alarm equipment connected to the telephone  
line, ensure the installation of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
Instructions for IC CS-03 Certified Equipment  
1
NOTICE: The Industry Canada label identifies certified equipment.  
This certification means that the equipment meets certain  
telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The Department does not  
guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions  
may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to  
this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the  
equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
2
The user manual of analog equipment must contain the equipment’s  
Ringer Equivalence Number (REN) and an explanation notice similar  
to the following:  
The Ringer Equivalence Number (REN) of this device can be found on the  
label affixed to your computer.  
NOTICE: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to  
the requirement that the sum of the Ringer Equivalence Numbers of all the  
devices does not exceed 5.  
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3
The standard connecting arrangement (telephone jack type) for this  
equipment is jack type(s): USOC RJ11C.  
Wireless Interoperability  
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be  
interoperable with any wireless LAN product that is based on Direct Sequence  
Spread Spectrum (DSSS) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined  
and approved by the Institute of Electrical and Electronics Engineers.  
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.  
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.  
Bluetooth® and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth and  
Wireless LAN devices simultaneously, you may occasionally experience a  
less than optimal network performance or even lose your network  
connection.  
If you should experience any such problem, immediately turn off your  
Bluetooth or Wireless LAN device.  
Please contact Toshiba computer product support on Web site  
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or  
support.toshiba.com in the United States for more information.  
Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. FCC requires this product to be used indoors for  
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful  
interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
NOTE  
The above caution applies to products that operate with an 802.11a radio  
device.  
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Wireless LAN and Your Health  
Wireless LAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless LAN devices  
however is far much less than the electromagnetic energy emitted by wireless  
devices like for example mobile phones.  
Because Wireless LAN products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes Wireless  
LAN is safe for use by consumers. These standards and recommendations reflect  
the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive  
research literature.  
In some situations or environments, the use of Wireless LAN may be restricted  
by the proprietor of the building or responsible representatives of the  
organization. These situations may for example include:  
Using the Wireless LAN equipment on board airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the Wireless LAN device prior to turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is  
far below the FCC radio frequency exposure limits. Nevertheless, the  
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that  
the potential for human contact during normal operation is minimized. The  
antenna(s) used for this transmitter must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
Regulatory Information  
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict  
accordance with the manufacturer’s instructions as described in the user  
documentation that comes with the product. This device complies with the  
following radio frequency and safety standards.  
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9
Canada – Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
The installer of this radio equipment must ensure that the antenna is located  
or pointed such that it does not emit RF field in excess of Health Canada  
limits for the general population; consult Safety Code 6, obtainable from  
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be  
co-located with any other transmitter that has not been tested with this  
device.  
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of this device.  
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne  
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à  
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de  
compromettre son fonctionnement.  
The term “IC” before the equipment certification number only signifies that the  
Industry Canada technical specifications were met.  
To prevent radio interference to the licensed service, this device is intended to be  
operated indoors and away from windows to provide maximum shielding.  
Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
Pour empecher que cet appareil cause du brouillage au service faisant l’objet  
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres  
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne  
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. Industry Canada requires this product to be used  
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for  
harmful interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
NOTE  
The above caution applies to products that operate with an 802.11a radio  
device.  
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10  
EU Declaration of Conformity  
TOSHIBA declares that this product conforms to the following Standards:  
Supplementary *The product complies with the  
Information:  
requirements of the Low Voltage  
Directive 73/23/EEC, the EMC Directive  
89/336/EEC and/or the R&TTE Directive  
1999/5/EC.  
This product is carrying the CE-Mark in accordance with the related European  
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,  
Hammfelddamm 8, 41460 Neuss, Germany.  
The European Union WEEE (Waste from Electrical and  
Electronic Equipment) Directive Information  
The European Union WEEE (Waste from Electrical and Electronic Equipment)  
Directive is intended to protect the quality of the environment and human health  
through the responsible use of natural resources and the adoption of waste  
management strategies that focus on recycling and reuse. This Directive requires  
producers of electrical and electronic products put on the market in European  
Union (EU) member countries after August 2005 to mark such products with a  
crossed-out wheeled bin with a black bar symbol. If the product’s battery or  
accumulator contains more than the specified values of lead (Pb), mercury (Hg),  
and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the  
chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear  
below the crossed out wheeled bin symbol on the battery.  
Pb, Hg, Cd  
In the European Union, these symbols indicate that when the last end user wishes  
to discard this product, it must be sent to appropriate facilities for recovery and  
recycling. This Directive applies to EU member countries only and does not  
apply to end users in other countries such as the United States.  
Although the initial emphasis is in Europe, Toshiba is already working with  
design engineers, suppliers, and other partners to determine appropriate  
worldwide product life cycle planning and end-of-life strategies for our products.  
Please contact your local government for applicable laws and regulations  
governing the disposal of this product. For information on how to trade-in or  
recycle your product, visit www.reuse.toshiba.com.  
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11  
VCCI Class B Information  
Modem Warning Notice  
This information is only applicable if your computer has a modem.  
Conformity Statement  
The equipment has been approved to [Commission Decision “CTR21”] for pan-  
European single terminal connection to the Public Switched Telephone Network  
(PSTN).  
However, due to differences between the individual PSTNs provided in different  
countries/regions the approval does not, of itself, give an unconditional assurance  
of successful operation on every PSTN network termination point.  
In the event of problems, you should contact your equipment supplier in the first  
instance.  
Taiwan  
Article 14  
Unless approved, for any model accredited low power radio frequency  
electric machinery, any company, trader or user shall not change the  
frequency, increase the power or change the features and functions of the  
original design.  
Article 17  
Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be  
immediately discontinued. Operation of such products can be resumed  
only when they are modified and can no longer cause interference.  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
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12  
Using this Equipment in Japan  
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station and  
specified low-power radio station).  
1. Sticker  
Please put the following sticker on devices incorporating this product.  
The frequency bandwidth of this equipment may operate within the  
same range as industrial devices, scientific devices, medical  
devices, microwave ovens, licensed radio stations and non-licensed  
specified low-power radio stations for mobile object identification  
systems (RFID) used in factory product lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with  
any of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location  
of use, or turn off the source of emissions.  
3. Contact TOSHIBA Direct PC if you have problems with interference  
caused by this product to Other Radio Stations.  
2. Indication  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4DSOF4  
(4)  
1
2
2.4: This equipment uses a frequency of 2.4 GHz.  
DS: This equipment uses DS-SS modulation.  
OF: This equipment uses OFDM modulation.  
The interference range of this equipment is less than 40m.  
3
4
This equipment uses a frequency bandwidth from  
2,400 MHz to 2,483.5 MHz.  
It is possible to avoid the band of mobile object identification systems.  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4FH1  
(4)  
1
2
3
2.4: This equipment uses a frequency of 2.4 GHz.  
FH: This equipment uses FH-SS modulation.  
The interference range of this equipment is less than 10m.  
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13  
4
This equipment uses a frequency bandwidth from 2,400 MHz to  
2,483.5 MHz.  
3. TOSHIBA Direct PC  
Monday – Friday: 10:00 – 17:00  
Toll Free Tel: 0120-15-1048  
Direct Dial: 03-3457-4850  
Fax: 03-3457-4868  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and  
the Technical Conditions Compliance Approval, and it belongs to the  
device class of radio equipment of low-power data communication system  
radio station stipulated in the Radio Law and the Telecommunications  
Business Law of Japan.  
The name of the radio equipment: refer to the equipment label provided on  
the computer  
Approved by both the JAPAN APPROVALS INSTITUTE FOR  
TELECOMMUNICATIONS EQUIPMENT and the TELECOM  
ENGINEERING CENTER  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
5.17 GHz to 5.23 GHz for indoor use only.  
Radio Approvals for Wireless Devices  
NOTE  
The following information is dependent on what type of wireless device is in  
your computer. Not all devices are available on all models.  
Approved Country/Region for the Intel® Wireless  
Wi-Fi®/WiMAX™ Link 5150/5350 Series  
This equipment is approved to the radio standard by the country/region in  
the following table.  
Do not use this equipment except in the countries/regions in the following table.  
Japan  
USA  
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WiMAX™ connectivity requires a WiMAX™ enabled device and  
subscription to a WiMAX™ broadband service. WiMAX™ connectivity  
may require you to purchase additional software or hardware at extra cost.  
Availability of WiMAX™ is limited, check with your service provider for  
details on availability and network limitations. Broadband performance and  
results may vary due to environment factors and other variables.  
IMPORTANT NOTICE FOR ALL USERS OR DISTRIBUTORS:  
WiMAX™ connectivity requires a WiMAX™ enabled device and  
subscription to a WiMAX™ broadband service. WiMAX™ connectivity  
may require you to purchase additional software or hardware at extra cost.  
Availability of WiMAX™ is limited, check with your service provider for  
details on availability and network limitations. Broadband performance and  
results may vary due to environment factors and other variables.  
Intel® wireless WiMAX™ adapters are engineered, manufactured, tested,  
and quality checked to ensure that they meet all necessary local and  
governmental regulatory agency requirements for the regions that they are  
designated and/or marked to ship into. In many instances Intel® is required  
to provide test data to prove regional and local compliance to regional and  
governmental regulations before certification or approval to use the product  
is granted. Intel's wireless WiMAX™ EEPROM, firmware, and software  
driver are designed to carefully control parameters that affect radio  
operation and to ensure electromagnetic compliance (EMC).  
These parameters include, without limitation, RF power, spectrum usage,  
channel scanning, and RF exposure.  
For these reasons Intel® cannot permit any manipulation by third parties of  
the software provided in binary format with the wireless WiMAX™  
adapters (e.g., the EEPROM and firmware). Furthermore, if you use any  
patches, utilities, or code with the Intel® wireless WiMAX™ adapters that  
have been manipulated by an unauthorized party (i.e., patches, utilities, or  
code (including open source code modifications) which have not been  
validated by Intel®), (i) you will be solely responsible for ensuring the  
regulatory compliance of the products, (ii) Intel® will bear no liability,  
under any theory of liability for any issues associated with the modified  
products, including without limitation, claims under the warranty and/or  
issues arising from regulatory non-compliance, and (iii) Intel® will not  
provide or be required to assist in providing support to any third parties for  
such modified products.  
NOTE  
Many regulatory agencies consider Wireless WiMAX™ adapters to be  
"modules", and accordingly, condition system-level regulatory approval  
upon receipt and review of test data documenting that the antennas and  
system configuration do not cause the EMC and radio operation to be non-  
compliant.  
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15  
Approved Countries/Regions for the Wireless WAN (3G)  
module PA3759U-1MCM  
This equipment is approved to the radio standard by the countries/  
regions in the following table.  
Do not use this equipment except in the countries/regions in the following table.  
Canada  
USA  
Wireless WAN and Your Health  
Wireless WAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless WAN devices  
however is far much less than the electromagnetic energy emitted by wireless  
devices like for example mobile phones.  
Because Wireless WAN products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes Wireless  
WAN is safe for use by consumers. These standards and recommendations reflect  
the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive  
research literature.  
In some situations or environments, the use of Wireless WAN may be restricted  
by the proprietor of the building or responsible representatives of the  
organization. These situations may for example include:  
Using the Wireless WAN equipment on board airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the Wireless WAN device prior to turning on the equipment.  
TOSHIBA is not responsible for any radio or television interference caused by  
unauthorized modification of the devices included with this equipment, or the  
substitution or attachment of connecting cables and equipment other than  
specified by TOSHIBA.  
The correction of interference caused by such unauthorized modification,  
substitution or attachment will be the responsibility of the user.  
The total radiated energy from all the antennas connected to the Wireless WAN  
adapter, the Bluetooth® module, and the Wireless LAN cards conforms to the  
FCC limit of the SAR (radio frequency exposure) requirement regarding 47 CFR  
Part 2 section 1093.  
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16  
Exposure to Radio Frequency Radiation  
The radiated output power of the TOSHIBA Wireless WAN Card is far below  
the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA  
Wireless WAN Card shall be used in such a manner that the potential for  
human contact during normal operation is minimized. The antenna(s) used  
for this transmitter must not be co-located or operating in conjunction with  
any other antenna or transmitter. Antenna(s) used in 5.15 GHz to 5.25 GHz  
frequency band must be integral antenna which provide no access to the end  
user.  
Regulatory Information  
The TOSHIBA Wireless WAN Card must be installed and used in strict  
accordance with the manufacturer’s instructions as described in the user  
documentation that comes with the product. This device complies with the  
following radio frequency and safety standards.  
CE Compliance  
CE Compliance does not apply to systems with Wireless WAN (3G) modules  
installed.  
Canada – Industry Canada (IC)  
Wireless WAN complies with RSS-129, RSS-133 Industry Canada.  
The installer of this radio equipment must ensure that the antenna is located  
or pointed such that it does not emit RF field in excess of Health Canada  
limits for the general population; consult Safety Code 6, obtainable from  
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be  
co-located with any other transmitter that has not been tested with this  
device.  
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of this device.  
Lutilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1)  
il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à  
accepter tout brouillage radioélectrique reçu, même si ce brouillage est  
susceptible de compromettre le fonctionnement du dispositif.  
The term “IC” before the equipment certification number only signifies that the  
Industry Canada technical specifications were met.  
To prevent radio interference to the licensed service, this device is intended to be  
operated indoors and away from windows to provide maximum shielding.  
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17  
Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
Pour empecher que cet appareil cause du brouillage au service faisant l'objet  
d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres  
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne  
d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence.  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. Industry Canada requires this product to be used  
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for  
harmful interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
Approved Countries/Regions for the Intel® Wireless Wi-Fi®  
Link 5100/5300 Series  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Andorra  
Argentina CNC:  
Australia  
533AN_HMW: “CNC C-6367”  
533AN_MMW: “CNC C-6366”  
512AN_HMW: “CNC C-6373”  
512AN_MMW: “CNC C-6374”  
Austria  
Azerbaijan  
Bermuda  
Bulgaria  
Canada  
China  
Bahrain  
Belgium  
Brazil  
Bosnia  
Caicos Islands  
Cayman Islands  
Colombia  
Cambodia  
Chile  
Costa Rica  
Croatia  
Curacao, Netherlands  
Antilles  
Cyprus  
Czech Republic  
Denmark  
Dominican Republic Ecuador  
El Salvador  
Falkland Islands  
French Guinea  
Ghana  
Egypt  
Estonia  
France  
Finland  
French Polynesia  
Germany  
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18  
Gibraltar  
Guam  
Greece  
Guadeloupe  
Herzegovina  
Hungary  
Indonesia  
Italy  
Guatemala  
Hong Kong  
India  
Honduras  
Iceland  
Ireland  
Israel  
Japan  
Jordan  
Kenya  
Kuwait  
Latvia  
Lebanon  
Luxemburg  
Malta  
Liechtenstein  
Malawi  
Lithuania  
Malaysia  
Mayotte  
Montenegro  
Netherlands  
Nicaragua  
Pakistan  
Peru  
Martinique  
Monaco  
Morocco  
New Zealand  
Oman  
Mexico  
Montserrat  
New Caledonia  
Norway  
Panama  
Paraguay  
Poland  
Philippines  
Puerto Rico  
Romania  
Saipan  
Portugal  
Réunion  
Saint Martin  
Saudi Arabia  
Slovakia  
South Korea  
Sweden  
Qatar  
Russia  
San Marino  
Singapore  
South Africa  
Sri Lanka  
Tahiti  
Serbia  
Slovenia  
Spain  
Switzerland  
Turkey  
Taiwan  
Turk Islands  
Ukraine  
UAE  
(United Arab Emirates)  
United Kingdom  
Vatican  
Uruguay  
USA  
Venezuela  
Zimbabwe  
Vietnam  
Virgin Islands  
Approved Countries/Regions for the Intel® Wireless Wi-Fi®  
Link 622ANHMW and 633ANHMW Series  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the  
following table.  
Canada  
USA  
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19  
Approved Countries/Regions for the Realtek® RTL8188CE  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Albania  
Australia  
Bahrain  
Argentina  
Austria  
Bangladesh  
Aruba (Netherlands)  
Azerbaijan  
Belgium  
Bolivia  
Bosnia and Herzegovina Botswana  
Brazil  
Brunei  
Bulgaria  
Cambodia  
Chile  
Costa Rica  
Czech Republic  
Ecuador  
Canada  
China  
Croatia  
Denmark  
Egypt  
CB report  
Colombia  
Cyprus  
Dominican Republic  
El Salvador  
France  
Estonia  
Finland  
Germany  
Grenada  
Hong Kong  
India  
Ghana  
Greece  
Honduras  
Iceland  
Ireland  
Jamaica  
Guatemala  
Hungary  
Indonesia  
Italy  
Israel  
Japan - Jate  
Kazakhstan  
Kyrgyzstan  
Lesotho  
Luxembourg  
Malta  
Japan - Telec  
Kenya  
Latvia  
Liechtenstein  
Macedonia  
Mexico  
Jordan  
Kuwait  
Lebanon  
Lithuania  
Malaysia  
Monaco  
Montenegro  
Nambia  
Netherlands Antilles  
Nigeria  
Pakistan  
Paraguay  
Poland  
Morocco  
Nepal  
New Zealand  
Norway  
Panama  
Peru  
Portugal  
Romania  
Saudi Arabia  
Mozambique  
Netherlands  
Nicaragua  
Oman  
Papua New Guinea  
Philippines  
Puerto Rico  
Rwanda  
Qatar  
Saint Vincent and the  
Grenadines  
Serbia  
Slovenia  
Spain  
Senegal  
Singapore  
South Africa  
Sri Lanka  
Taiwan  
Slovak Republic  
South Korea  
Sweden  
Thailand  
Turkey  
Switzerland  
Trinidad and Tobago  
Tunisia  
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20  
Uganda  
UAE (United Arab  
Emirates)  
USA  
United Kingdom  
Venezuela  
Uruguay  
Vietnam  
Zimbabwe  
Approved Countries/Regions for the Atheros® Wireless Wi-Fi®  
Link AR5B95 Series  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Albania  
Argentina CNC:  
Australia  
693 GI/2007  
3655 GI/2007  
Azerbaijan  
Belgium  
Austria  
Bangladesh  
Bosnia  
Bahrain  
Bolivia  
Brunei  
Brazil  
Bulgaria  
Chile  
Croatia  
Denmark  
Egypt  
Finland  
Ghana  
Herzegovina  
Hungary  
Indonesia  
Italy  
Cambodia  
China  
Cyprus  
Dominican Republic  
El Salvador  
France  
Greece  
Honduras  
Iceland  
Iraq  
Jamaica  
Canada  
Colombia  
Czech Republic  
Ecuador  
Estonia  
Germany  
Guatemala  
Hong Kong  
India  
Ireland  
Japan  
Jordan  
Kuwait  
Kazakhstan  
Kyrgyzstan  
Lesotho  
Luxembourg  
Malta  
Montenegro  
Nepal  
Nicaragua  
Oman  
Papua New Guinea  
Philippines  
Puerto Rico  
Russia  
Kenya  
Latvia  
Lebanon  
Lithuania  
Malaysia  
Monaco  
Nambia  
New Zealand  
Norway  
Panama  
Peru  
Liechtenstein  
Macedonia  
Mexico  
Mozambique  
Netherlands  
Nigeria  
Pakistan  
Paraguay  
Poland  
Portugal  
Romania  
Senegal  
Qatar  
Saudi Arabia  
Singapore  
Serbia  
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21  
Slovak Republic  
South Korea  
Sweden  
Slovenia  
Spain  
Switzerland  
Turkey  
South Africa  
Sri Lanka  
Taiwan  
UAE (United Arab  
Emirates)  
Thailand  
Ukraine  
USA  
United Kingdom  
Venezuela  
Uruguay  
Vietnam  
Yemen  
Zimbabwe  
Europe - Restrictions for use of 2.4 GHz Frequencies in  
European Community Countries  
België/  
Belgique:  
For private usage outside buildings across public grounds over less than  
300m no special registration with IBPT/BIPT is required. Registration to  
IBPT/BIPT is required for private usage outside buildings across public  
grounds over more than 300m. For registration and license please  
contact IBPT/BIPT.  
Voor privé-gebruik buiten gebouw over publieke groud over afstand  
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik  
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.  
Voor registratie of licentie kunt u contact opnemen met BIPT.  
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-  
dessus d’un espace public, aucun enregistrement n’est nécessaire pour  
une distance de moins de 300m. Pour une distance supérieure à 300m un  
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et  
licences, veuillez contacter l’IBPT.  
Deutschland:  
France:  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
Anmeldung im Outdoor-Bereich notwendig, aber nicht  
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise  
abstimmen.  
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454  
MHz respectively) may be used outdoors in France. Please contact  
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.  
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz  
respectivement) doivent être utilisés endroits extérieur en France. Vous  
pouvez contacter l’Autorité de Régulation des Télécommunications  
(http://www.art-telecom.fr) pour la procédure à suivre.  
License required for indoor use. Use with outdoor installations not  
allowed.  
Italia:  
È necessaria la concessione ministeriale anche per l’uso interno.  
Verificare con i rivenditori la procedura da seguire.  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
Nederland:  
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22  
Licentie verplicht voor gebruik met buitenantennes. Neem contact op  
met verkoper voor juiste procedure.  
Europe - Restrictions for Use of 5 GHz Frequencies in  
European Community Countries  
European Community  
Countries  
5150-5250 MHz 5250-5350 MHz  
Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112,  
5470-5725 MHz  
48  
64  
116, 120, 124, 128, 132, 136, 140  
Indoor Only  
Indoor Only  
Indoor/Outdoor  
Austria  
O
O
x
O
x
x
Belgium, France,  
Switzerland/Liechtenstein  
Denmark, Finland,  
Germany, Greece,  
Ireland, Italy,  
O
O
O
Luxembourg,  
Netherlands, Norway,  
Portugal, Sweden, UK  
Iceland, Spain  
O
O
O
O: allowed x: forbidden  
To remain in conformance with European spectrum usage laws for Wireless  
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.  
The user should use the wireless LAN utility to check the current channel of  
operation. If operation is occurring outside of the allowable frequencies as  
listed above, the user must cease operating the Wireless LAN at that  
location and consult the local technical support staff responsible for the  
wireless network.  
The 5 GHz Turbo mode feature is not allowed for operation in any  
European Community country.  
This device must not be operated in ad-hoc mode using channels in the  
5 GHz bands in the European Community. Ad-hoc mode provides a direct  
communication between two client devices without a Wireless LAN Access  
Point.  
This device must be used with Access Points that have employed and  
activated a radar detection feature required for European Community  
operation in the 5 GHz bands. This device will operate under the control of  
the Access Point in order to avoid operating on a channel occupied by any  
radar system in the area. The presence of nearby radar operation may result  
in temporary interruption of operation of this device. The Access Point’s  
radar detection feature will automatically restart operation on a channel free  
of radar. You may consult with the local technical support staff responsible  
for the wireless network to ensure the Access Point device(s) are properly  
configured for European Community operation.  
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23  
Approved Countries/Regions for the Realtek® RTL8192E  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following table.  
Albania  
Austria  
Bangladesh  
Bosnia  
Argentina  
Azerbaijan  
Belgium  
Brazil  
Australia  
Bahrain  
Bolivia  
Bulgaria  
Cambodia  
China  
Croatia  
Denmark  
Egypt  
Finland  
Ghana  
Honduras  
Iceland  
Ireland  
Canada  
Colombia  
Cyprus  
Dominican Republic  
El Salvador  
France  
Greece  
Hong Kong  
India  
Chile  
Costa Rica  
Czech Republic  
Ecuador  
Estonia  
Germany  
Herzegovina  
Hungary  
Indonesia  
Italy  
Israel  
Japan  
Kenya  
Latvia  
Jordan  
Kuwait  
Kazakhstan  
Kyrgyzstan  
Lesotho  
Luxembourg  
Malta  
Morocco  
New Zealand  
Oman  
Papua New Guinea  
Philippines  
Puerto Rico  
Saudi Arabia  
Slovak Republic  
South Korea  
Sweden  
Lebanon  
Lithuania  
Malaysia  
Monaco  
Netherlands  
Norway  
Panama  
Liechtenstein  
Macedonia  
Mexico  
Mozambique  
Nicaragua  
Pakistan  
Paraguay  
Poland  
Qatar  
Serbia  
Slovenia  
Spain  
Switzerland  
Trinidad  
Peru  
Portugal  
Romania  
Singapore  
South Africa  
Sri Lanka  
Taiwan  
Thailand  
Turkey  
UAE (United Arab  
Emirates)  
USA  
United Kingdom  
Venezuela  
Uruguay  
Vietnam  
Zimbabwe  
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24  
Approved Countries/Regions for the Realtek® RTL8191SE  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following table.  
Albania  
Austria  
Argentina  
Azerbaijan  
Belgium  
Brazil  
Australia  
Bahrain  
Bangladesh  
Bosnia  
Bolivia  
Bulgaria  
Cambodia  
China  
Canada  
Chile  
Colombia  
Cyprus  
Costa Rica  
Czech Republic  
Ecuador  
Croatia  
Denmark  
Egypt  
Dominican Republic  
El Salvador  
France  
Estonia  
Finland  
Germany  
Hong Kong  
India  
Ghana  
Greece  
Herzegovina  
Iceland  
Hungary  
Indonesia  
Italy  
Ireland  
Israel  
Jamaica  
Japan  
Jordan  
Kazakhstan  
Kyrgyzstan  
Liechtenstein  
Macedonia  
Mexico  
Kenya  
Kuwait  
Latvia  
Lebanon  
Luxembourg  
Malta  
Lithuania  
Malaysia  
Monaco  
Netherlands Antilles  
Norway  
Panama  
Peru  
Morocco  
Netherlands  
Oman  
Mozambique  
New Zealand  
Pakistan  
Papua New Guinea  
Philippines  
Puerto Rico  
Russia  
Paraguay  
Poland  
Portugal  
Romania  
Serbia  
Qatar  
Saudi Arabia  
Slovak Republic  
South Korea  
Sweden  
Singapore  
South Africa  
Sri Lanka  
Taiwan  
Slovenia  
Spain  
Switzerland  
Trinidad  
Thailand  
Turkey  
Tunisia  
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25  
UAE (United Arab  
Emirates)  
Ukraine  
United Kingdom  
Venezuela  
Uruguay  
Vietnam  
USA  
Zimbabwe  
Approved Countries/Regions for the Realtek® RTL8187B  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Albania  
Australia  
Bahrain  
Algeria  
Austria  
Bangladesh  
Bosnia  
Argentina  
Azerbaijan  
Belgium  
Brazil  
Bolivia  
Brunei  
Canada  
Bulgaria  
Chile  
Cambodia  
China  
Colombia  
Cyprus  
Dominican Republic  
El Salvador  
France  
Greece  
Honduras  
Iceland  
Costa Rica  
Czech Republic  
Ecuador  
Croatia  
Denmark  
Egypt  
Finland  
Ghana  
Herzegovina  
Hungary  
Indonesia  
Italy  
Estonia  
Germany  
Guatemala  
Hong Kong  
India  
Ireland  
Israel  
Japan - Jate  
Kazakhstan  
Kuwait  
Lesotho  
Luxembourg  
Malta  
Morocco  
New Zealand  
Norway  
Panama  
Peru  
Japan - Teleco  
Kenya  
Latvia  
Liechtenstein  
Macedonia  
Mexico  
Mozambique  
Nicaragua  
Oman  
Papua New Guinea  
Philippines  
Puerto Rico  
Russia  
Jordan  
Kyrgyzstan  
Lebanon  
Lithuania  
Malaysia  
Monaco  
Netherlands  
Nigeria  
Pakistan  
Paraguay  
Poland  
Portugal  
Romania  
Senegal  
Qatar  
Saudi Arabia  
Serbia and Montenegro Singapore  
Slovak Republic  
South Korea  
Slovenia  
Spain  
South Africa  
Sri Lanka  
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26  
Sweden  
Switzerland  
Turkey  
United Kingdom  
Taiwan  
Ukraine  
Uruguay  
Thailand  
UAE (United Arab  
Emirates)  
USA  
Venezuela  
Zimbabwe  
Vietnam  
Yemen  
Bluetooth® Wireless Technology Interoperability  
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any  
product with Bluetooth wireless technology that is based on Frequency Hopping  
Spread Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification as defined and approved by The Bluetooth Special  
Interest Group.  
Logo certification with Bluetooth wireless technology as defined by The  
Bluetooth Special Interest Group.  
Bluetooth wireless technology is a new innovative technology, and TOSHIBA  
has not confirmed compatibility of its Bluetooth products with all computers  
and/or equipment using Bluetooth wireless technology other than TOSHIBA  
portable computers.  
Always use Bluetooth cards from TOSHIBA in order to enable wireless  
networks over two or more (up to a total of seven) TOSHIBA portable  
computers using these cards. Please contact TOSHIBA computer product  
support on Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or support.toshiba.com in the United States for  
more information.  
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless  
LAN devices, Bluetooth transmissions might slow down or cause errors. If  
you detect certain interference while you use Bluetooth cards from TOSHIBA,  
always change the frequency, move your computer to the area outside of the  
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards  
or more) or stop transmitting from your computer. Please contact TOSHIBA  
computer product support on Web site http://www.toshiba-europe.com/  
computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United  
States for more information.  
Bluetooth and Wireless LAN devices operate within the same radio frequency  
range and may interfere with one another. If you use Bluetooth and Wireless  
LAN devices simultaneously, you may occasionally experience a less than  
optimal network performance or even lose your network connection. If you  
should experience any such problem, immediately turn off either one of your  
Bluetooth or Wireless LAN. Please contact Toshiba computer product  
support on Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or support.toshiba.com in the United States for  
more information.  
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27  
Approved Countries/Regions for use (Bluetooth® wireless  
technology)  
Bluetooth® Card from Toshiba equipment is approved to the radio standard by the  
countries/regions in the following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Argentina  
Belgium  
Chile  
Australia  
Bulgaria  
China  
Austria  
Canada  
Cyprus  
Egypt  
Czech Republic  
Estonia  
Denmark  
Finland  
Greece  
France  
Germany  
Hungary  
Italy  
Hong Kong  
Ireland  
Iceland  
Japan  
Jordan  
Korea  
Kuwait  
Liechtenstein  
Malta  
Latvia  
Lebanon  
Luxembourg  
New Zealand  
Peru  
Lithuania  
Netherlands  
Oman  
Norway  
Philippines  
Singapore  
Spain  
Poland  
Portugal  
Slovenia  
Switzerland  
Uruguay  
Slovakia  
Sweden  
UK  
Thailand  
USA  
Venezuela  
Bluetooth® Wireless Technology and Your Health  
The products with Bluetooth® wireless technology, like other radio devices, emit  
radio frequency electromagnetic energy. The level of energy emitted by devices  
with Bluetooth wireless technology however is much less than the  
electromagnetic energy emitted by wireless devices such as mobile phones.  
Because products with Bluetooth wireless technology operate within the  
guidelines found in radio frequency safety standards and recommendations,  
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.  
These standards and recommendations reflect the consensus of the scientific  
community and result from deliberations of panels and committees of scientists  
who continually review and interpret the extensive research literature.  
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28  
In some situations or environments, the use of Bluetooth wireless technology  
may be restricted by the proprietor of the building or responsible representatives  
of the organization. These situations may for example include:  
Using the equipment with Bluetooth wireless technology on board  
airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the device with Bluetooth wireless technology prior to  
turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the Bluetooth Card from TOSHIBA is far below  
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card  
from TOSHIBA shall be used in such a manner that the potential for human  
contact during normal operation is minimized.  
Regulatory statements  
This product complies with any mandatory product specification in any country/  
region where the product is sold. In addition, the product complies with the  
following:  
European Union (EU) and EFTA  
This equipment complies with the R&TTE directive 1999/5/EC and has been  
provided with the CE mark accordingly.  
Canada — Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
Taiwan  
Article 14  
Unless approved, for any model accredited low power radio frequency  
electric machinery, any company, trader or user shall not change the  
frequency, increase the power or change the features and functions of the  
original design.  
Article 17  
Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be  
immediately discontinued. Operation of such products can be resumed  
only when they are modified and can no longer cause interference.  
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29  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
Optical Disc Drive Safety Instructions  
This appliance contains a laser system and is classified as a CLASS 1  
LASER PRODUCT. To use this model properly, read the User’s Guide  
carefully and keep it for your future reference.  
Never attempt to disassemble, adjust or repair an optical disc drive. You  
could damage the drive. You would also be exposed to laser light or other  
safety hazards, resulting in serious injury. Always contact an authorized  
Toshiba service provider, if any repair or adjustment is required.  
Location of the Required Label  
(Sample shown below. Location of the label and manufacturing information may  
vary.)  
Copyright  
This guide is copyrighted by Toshiba America Information Systems, Inc. with all  
rights reserved. Under the copyright laws, this guide cannot be reproduced in any  
form without the prior written permission of Toshiba. No patent liability is  
assumed, however, with respect to the use of the information contained herein.  
©2011 by Toshiba America Information Systems, Inc. All rights reserved.  
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30  
Export Administration Regulation  
This document contains technical data that may be controlled under the U.S.  
Export Administration Regulations, and may be subject to the approval of the  
U.S. Department of Commerce prior to export. Any export, directly or indirectly,  
in contravention of the U.S. Export Administration Regulations is prohibited.  
Notice  
The information contained in this manual, including but not limited to any  
product specifications, is subject to change without notice.  
TOSHIBA CORPORATION AND TOSHIBA AMERICA  
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO  
WARRANTY WITH REGARD TO THIS MANUAL OR ANY  
OTHER INFORMATION CONTAINED HEREIN AND HEREBY  
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.  
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES  
INCURRED DIRECTLY OR INDIRECTLY FROM ANY  
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS  
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN  
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL  
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,  
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,  
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL  
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE  
USE THEREOF.  
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31  
Trademarks  
Qosmio, and eco Utility are either registered trademarks or trademarks of  
Toshiba America Information Systems, Inc. and/or Toshiba Corporation.  
Adobe and Photoshop are either registered trademarks or trademarks of Adobe  
Systems Incorporated in the United States and/or other countries.  
Atheros is a registered trademark of Atheros Communications, Inc.  
Blu-ray and Blu-ray Disc are trademarks of the BD Association.  
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any  
use of such marks by Toshiba is under license. Other trademarks and trade names  
are those of their respective owners.  
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.  
HDMI, the HDMI Logo and High-Definition Multimedia Interface are  
trademarks or registered trademarks of HDMI Licensing, LLC.  
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks  
of Intel Corporation or its subsidiaries in the United States and other countries.  
Memory Stick, Memory Stick PRO, Memory Stick Micro, and Memory Stick  
PRO Duo are trademarks or registered trademarks of Sony Corporation.  
Microsoft, Outlook, Windows, and Windows Media are either registered  
trademarks or trademarks of Microsoft Corporation in the United States and/or  
other countries.  
MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.  
Secure Digital and SD are trademarks of SD Card Association.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
WiMAX is a trademark of the WiMAX Forum.  
xD-Picture Card is a trademark of Fuji Photo Film, Co., Ltd.  
All other brand and product names are trademarks or registered trademarks of  
their respective companies.  
Licenses  
This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual  
patent portfolio licenses for the personal and non-commercial use of a consumer  
to (i) encode video in compliance with the above standards (“Video Standards”)  
and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a  
consumer engaged in personal and non-commercial activity or was obtained  
from a video provider licensed to provide such video. None of the licenses extend  
to any other product regardless of whether such product is included with this  
product in a single article. No license is granted or shall be implied for any other  
use. Additional information may be obtained from MPEG LA, LLC.  
See www.mpegla.com.  
Computer Disposal Information  
The LCD display lamp in this product may contain mercury. Disposal of this  
product may be regulated due to environmental considerations. For disposal,  
reuse or recycling information, please contact your local government or the  
As part of Toshiba’s commitment to preserving the environment, Toshiba supports  
various trade-in and recycling programs. For details, please visit us.toshiba.com/green.  
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Contents  
Important information on your computer’s  
cooling fan..................................................47  
Setting up your computer .......................................47  
Connecting to a power source ................................48  
Charging the battery ...............................................50  
Using the computer for the first time......................51  
Opening the display panel.................................51  
32  
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Registering your computer with Toshiba ................53  
Adding memory (optional)......................................53  
Removing a memory module............................59  
with user’s data...........................................66  
status................................................................80  
Adjusting touch pad settings ............................84  
Using external display devices................................85  
Connecting an HDMI™-compatible  
television or display device .........................85  
Connecting to a TV using HDMI™-CEC.............86  
Connecting an external monitor or  
projector .....................................................86  
Directing the display output when you  
turn on the computer..................................87  
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Contents  
34  
Using and configuring Sleep mode...................95  
Character keys ...............................................102  
Special Windows® keys .................................103  
Backing up your work ...........................................106  
Restoring your work .......................................106  
Using the optical disc drive...................................107  
Viewing Blu-ray Disc™ movies .......................107  
Optical disc drive components........................109  
Media control buttons.....................................110  
Inserting an optical disc .................................110  
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Playing an audio CD........................................112  
Removing the battery from the computer .......126  
Inserting a charged battery .............................128  
Taking care of your battery ...................................129  
Safety precautions ..........................................129  
Maintaining your battery.................................130  
Disposing of used batteries ..................................131  
Traveling tips ........................................................132  
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Contents  
36  
Exploring audio features .......................................137  
TOSHIBA PC Diagnostic Tool Utility......................154  
Mouse Utility ........................................................156  
TOSHIBA Hardware Setup.....................................157  
TOSHIBA Sleep Utility...........................................159  
Starting the TOSHIBA Sleep Utility..................159  
USB Sleep and Charge....................................159  
Enabling/Disabling USB Sleep and  
Charge ......................................................161  
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USB Sleep and Music......................................162  
TOSHIBA Service Station ......................................167  
The Windows® operating system is not  
The Windows® operating system can  
Error-checking ................................................180  
Wireless networking problems..............................185  
DVD Blu-ray Disc™ operating problems ...............187  
Develop good computing habits ...........................188  
Data and system configuration backup in  
the Windows® operating system...............189  
If you need further assistance...............................193  
Before you contact Toshiba ............................193  
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Contents  
38  
Hibernation mode ...........................................204  
Disabling or enabling wireless devices............207  
Zoom (Display resolution) ..............................209  
Keyboard hot key functions ...........................210  
Appendix B: Power Cord/Cable Connectors..........................211  
Glossary....................................................................................212  
Index..........................................................................................227  
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Introduction  
Welcome to the world of powerful, portable, multimedia  
computing. With your Toshiba computer, your work and  
entertainment can accompany you wherever you go.  
Your computer model may be ENERGY STAR® qualified. If the  
model you purchased is qualified, it is labeled with the ENERGY  
STAR® logo on the computer and the following information  
applies.  
Toshiba is a partner in the Environmental Protection Agency’s  
(EPA) ENERGY STAR® Program and has designed this computer  
to meet the latest ENERGY STAR® guidelines for energy  
efficiency. Your computer ships with the power management  
options preset to a configuration that will provide the most stable  
operating environment and optimum system performance for both  
AC power and battery modes.  
To conserve energy, your computer is set to enter the low-power  
Sleep mode which shuts down the system and display within 15  
minutes of inactivity in AC power mode. We recommend that you  
leave this and other energy saving features active, so that your  
computer will operate at its maximum energy efficiency. You can  
wake the computer from Sleep mode by pressing the power button.  
See the “Mobile Computing” section of the Toshiba User’s Guide  
for more information on using power management settings to  
conserve computer energy.  
39  
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Introduction  
40  
According to the EPA, a computer meeting the new ENERGY  
STAR® specifications will use between 30% and 60% less energy  
depending on how it is used. If all U.S. households and businesses  
replaced old computers with new ENERGY STAR® qualified  
models, we would save more than $2 billion in energy costs each  
year and avoid greenhouse gas emissions equivalent to nearly 3  
million cars.  
If every computer purchased by businesses this year met the new  
ENERGY STAR® requirements, businesses would save more than  
$1.6 billion over the lifetime of those models. That is equivalent to  
lighting 840 million square feet of U.S. commercial building space  
each year.  
During 2008, Americans, with the help of ENERGY STAR®, saved  
about $19 billion dollars on their utility bills and avoided  
greenhouse gas emissions equivalent to those from 29 million  
vehicles.  
information regarding the ENERGY STAR® Program.  
NOTE  
This computer is compatible with European Union Directive  
2002/95/EC, Restriction of the use of certain Hazardous Substances  
in electrical and electronic equipment (RoHS), which restricts use of  
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.  
Toshiba requires its computer component suppliers to meet RoHS  
requirements and verifies its suppliers’ commitment to meeting  
RoHS requirements by conducting component sampling inspections  
during the product design approval process.  
NOTE  
Certain Microsoft® software product(s) included with this computer  
may use technological measures for copy protection. IN SUCH  
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO  
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION  
PROCEDURES. Product activation procedures and Microsoft’s  
privacy policy will be detailed during initial launch of the product, or  
upon certain reinstallations of the software product(s) or  
reconfigurations of the computer, and may be completed by Internet  
or telephone (toll charges may apply).  
Some software may differ from its retail version (if available), and  
may not include user manuals or all program functionality.  
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Introduction  
This guide  
41  
NOTE  
The product specifications and configuration information are  
designed for a product Series. Your particular model may not have  
all the features and specifications listed or illustrated. For more  
detailed information about the features and specifications on your  
particular model, please visit Toshiba’s Web site at  
While Toshiba has made every effort at the time of publication to  
ensure the accuracy of the information provided herein, product  
specifications, configurations, prices, system/component/options  
availability are all subject to change without notice. For the most  
up-to-date product information about your computer, or to stay  
current with the various computer software or hardware options, visit  
Toshiba’s Web site at support.toshiba.com.  
This guide  
This guide introduces the computer's features as well as some basic  
procedures needed to perform tasks in Windows® 7. You can:  
Read the entire guide from beginning to end.  
Skim through and stop when a topic interests you.  
Use the table of contents and the index to find specific  
information.  
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Introduction  
Safety icons  
42  
Safety icons  
This manual contains safety instructions that must be observed to  
avoid potential hazards that could result in personal injuries,  
damage to your equipment, or loss of data. These safety cautions  
have been classified according to the seriousness of the risk, and  
icons highlight these instructions as follows:  
Indicates an imminently hazardous situation which, if not avoided,  
will result in death or serious injury.  
Indicates a potentially hazardous situation which, if not avoided,  
could result in death or serious injury.  
Indicates a potentially hazardous situation which, if not avoided, may  
result in minor or moderate injury.  
Indicates a potentially hazardous situation which, if not avoided, may  
result in property damage.  
NOTE  
Provides important information.  
Other icons used  
Additional icons highlight other helpful or educational information:  
TECHNICAL NOTE: This icon indicates technical information about  
the computer.  
HINT: This icon indicates helpful hints and tips.  
DEFINITION: This icon indicates the definition of a term used in the  
text.  
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Introduction  
Other documentation  
43  
Your computer’s features and specifications  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product Series. Your select model may  
not have all the features and specifications corresponding to all of  
the icons or switches shown on the computer chassis, unless you  
have selected all those features.  
This information applies to all the features and icons described in  
this guide.  
Below are examples of some of the many possible icons used on  
your computer:  
(Sample Illustration) System icons  
Other documentation  
Your computer comes with the following documentation:  
An electronic version of the User’s Guide (this document)  
A Quick Start Card  
A Resource Guide  
It may also contain guides for other programs that may come  
with your system.  
For accessory information, visit Toshiba’s Web site at  
Service options  
complement its standard limited warranty. Toshiba’s standard  
limited warranty, extended warranty, and service upgrade terms and  
conditions are available at warranty.toshiba.com.  
To stay current on the most recent software and hardware options  
for your computer, and for other product information, be sure to  
regularly check the Toshiba Web site at support.toshiba.com.  
If you have a problem or need to contact Toshiba, see “If Something  
Goes Wrong” on page 169.  
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Chapter 1  
Getting Started  
This chapter provides tips for using your computer effectively,  
summarizes how to connect components, and explains what to do  
the first time you use your computer.  
The “Instruction Manual for Safety and Comfort,” that is shipped  
with your computer, contains important safety information. Please  
read the safety instructions carefully and make sure you fully  
understand the instructions before you attempt to use your  
computer in order to avoid potential hazards that could cause bodily  
injury, property damage, or damage the computer.  
Selecting a place to work  
Your computer is portable and designed to be used in a variety of  
circumstances and locations.  
Setting up a work environment  
Place the computer on a hard flat surface that is large enough for the  
computer and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to  
provide adequate ventilation. Otherwise, they may overheat. Read  
the “Provide adequate ventilation” section in the “Instruction  
Manual for Safety and Comfort” that is shipped with your  
computer.  
44  
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Getting Started  
Selecting a place to work  
45  
To keep your computer in prime operating condition, protect your  
work area from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field, such  
as stereo speakers (other than speakers that are connected to  
the computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of  
temperature change such as air conditioner vents or heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
Keeping yourself comfortable  
The Toshiba Instruction Manual for Safety and Comfort, included  
with your computer, contains helpful information for setting up  
your work environment and tips for working comfortably  
throughout the day.  
Precautions  
Your computer is designed to provide optimum safety and ease of  
use, and to withstand the rigors of travel. You should observe  
certain precautions to further reduce the risk of personal injury or  
damage to the computer.  
Avoid prolonged physical contact with the underside or surface  
of the computer.  
Never allow any liquids to spill into any part of your computer, and  
never expose the computer to rain, water, seawater or moisture.  
Exposure to liquid or moisture can cause electric shock or fire,  
resulting in damage or serious injury. If any of these eventualities  
should accidentally occur, immediately:  
1. Turn off the computer.  
2. Disconnect the AC adaptor from the power plug socket and  
computer.  
3. Remove the battery pack.  
Failure to follow these instructions could result in serious injury or  
permanent damage to the computer.  
Do not turn on the power again until you have taken the computer to  
an authorized service center.  
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Getting Started  
Selecting a place to work  
46  
Avoid prolonged physical contact with the underside or surface  
of the computer.  
Computer base and palm rest can become hot! Avoid prolonged  
contact to prevent heat injury to skin.  
Read the “Avoid extended contact between computer base/palm rest  
and skin” section in the “Instruction Manual for Safety and  
Comfort” that is shipped with your computer.  
Never place a heavy object on the computer and be careful not to  
drop a heavy object onto the computer. It could damage the  
computer or cause system failure.  
Never turn off the computer if a drive light indicates a drive is active.  
Turning off the computer while it is reading from or writing to  
a disk/disc or flash media may damage the disk/disc or flash  
media, the drive, or both.  
Keep the computer and disks away from objects that generate  
strong magnetic fields, such as large stereo speakers.  
Information on some disks is stored magnetically. Placing a  
magnet too close to a disk can erase important files.  
Handle discs carefully. Avoid touching the surface of the disc. Grasp  
it by its center hole and edge. If you handle the disc incorrectly, you  
could damage the disc and possibly lose data.  
Scan all new files for viruses.  
This precaution is especially important for files you receive via  
email or download from the Internet. Occasionally, even new  
programs you buy from a supplier may contain a computer  
virus. You need a special program to check for viruses.  
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Getting Started  
Setting up your computer  
47  
Important information on your computer’s cooling fan  
Your computer may have a CPU cooling fan that cools the CPU by  
drawing outside air into the computer.  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned  
on or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source,  
such as an electric blanket or heater.  
Never cover or block the air vents including those located at the  
underside of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents  
located at the underside of the computer.  
Overheating your computer or AC adaptor could cause system  
failure, computer or AC adaptor damage or a fire, possibly resulting  
in serious injury.  
Read the “Provide adequate ventilation” section in the “Instruction  
Manual for Safety and Comfort” that is shipped with your  
computer.  
NOTE  
The cooling fan location will vary depending on the computer.  
Setting up your computer  
TECHNICAL NOTE: You must complete all setup steps up to and  
including “Setting up your software” on page 52 before adding  
external or internal components to your computer. These  
components include, but are not limited to, a mouse, keyboard,  
printer, and memory.  
Your computer contains a rechargeable battery that needs to be  
charged before you can use it.  
To use external power or to charge the battery you must attach the  
AC adaptor. See “Connecting to a power source” on page 48.  
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Getting Started  
Connecting to a power source  
48  
NOTE  
Please handle your computer carefully to avoid scratching or  
damaging the surface.  
Connecting to a power source  
Your computer requires power to operate. Use the power cord/cable  
and AC adaptor to connect the computer to a live electrical outlet,  
or to charge the computer’s battery.  
Never pull on a power cord/cable to remove a plug from a socket.  
Always grasp the plug directly. Failure to follow this instruction may  
damage the cord/cable, and/or result in a fire or electric shock,  
possibly resulting in serious injury.  
Always confirm that the power plug (and extension cable plug if  
used) has been fully inserted into the socket, to ensure a secure  
electrical connection. Failure to do so may result in a fire or electric  
shock, possibly resulting in serious injury.  
Be careful if you use a multiple connector. An overload on one socket  
could cause a fire or electric shock, possibly resulting in serious  
injury.  
Always use the TOSHIBA AC adaptor that was provided with your  
computer and the TOSHIBA Battery Charger (that may have been  
provided with your computer), or use AC adaptors and battery  
chargers specified by TOSHIBA to avoid any risk of fire or other  
damage to the computer. Use of an incompatible AC adaptor or  
Battery Charger could cause fire or damage to the computer possibly  
resulting in serious injury. TOSHIBA assumes no liability for any  
damage caused by use of an incompatible adaptor or charger.  
AC adaptor  
Power cord/cable  
AC adaptor cord  
(Sample Illustration) Power cord/cable and AC adaptor  
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Getting Started  
Connecting to a power source  
49  
To connect AC power to the computer:  
Connect the power cord/cable to the AC adaptor.  
1
(Sample Illustration) Connecting the power cord/cable to the AC  
adaptor  
Handling the cord on this product will expose you to lead, a  
chemical known to the State of California to cause birth defects or  
other reproductive harm. Wash hands after handling.  
_
+
2
Plug the AC adaptor cord into the DC-IN on the side of the  
computer.  
(Sample Illustration) Connecting the AC adaptor cord to the  
computer  
3
Connect the power cord/cable to a live electrical outlet.  
The DC-IN light on the indicator panel glows red.  
Never attempt to connect or disconnect a power plug with wet hands.  
Failure to follow this instruction could result in an electric shock,  
possibly resulting in serious injury.  
The computer’s battery light gives you an indication of the  
battery’s current charge:  
Glows amber while the battery is being charged  
(AC adaptor connected)  
Glows red when the battery is fully charged  
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Getting Started  
Charging the battery  
50  
Is unlit when the battery has discharged, the battery is not  
charging, or the AC adaptor is not plugged into the  
computer or AC outlet  
Flashes amber when the battery charge is low and it is time  
to recharge the battery or plug in the AC adaptor  
NOTE  
If the DC-IN light flashes amber during charging, either the battery is  
malfunctioning, or it is not receiving correct input from the AC power  
supply.  
Disconnect the AC power cord/cable and remove the battery pack.  
See “Changing the battery” on page 126 for information on replacing  
the battery.  
Charging the battery  
Before using the battery to power the computer, you must charge  
the battery.  
To charge the battery, leave the computer plugged into an AC power  
source with the computer turned off until the battery light glows  
red. After that, the battery will be completely charged and ready to  
power the computer.  
Once the battery is charged for the first time, avoid leaving the  
computer plugged in and turned off for more than a few hours at a  
time. Continuing to charge a fully charged battery can damage the  
battery.  
TECHNICAL NOTE: The recharging of the battery cannot occur when  
your computer is using all of the power provided by the AC adaptor  
to run applications, features, and devices. Your computer’s Power  
Options utility can be used to select a power level setting that  
reduces the power required for system operation and will allow the  
battery to recharge.  
NOTE  
Battery life and charge time may vary depending on the applications,  
power management settings, and features used.  
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Getting Started  
Using the computer for the first time  
51  
Using the computer for the first time  
The computer is now ready for you to turn it on and begin using it.  
Opening the display panel  
1
Facing the front of the computer, locate the center of the  
display panel.  
2
3
Gently raise the panel.  
Adjust the display to a comfortable viewing angle.  
(Sample Illustration) Opening the display panel  
NOTE  
When opening or closing the display panel, place one hand on the  
palm rest to hold the computer in place and use the other hand to  
slowly open or close the display panel.  
To avoid damaging the display panel, do not force it beyond the point  
where it moves easily and never lift the computer by the display  
panel.  
Do not press or push on the display panel and be careful to remove  
any pens or other objects from the keyboard area before closing the  
display panel.  
Small bright dots may appear on your screen display when you  
turn on your computer. Your display contains an extremely large  
number of thin-film transistors (TFT) and is manufactured using  
high-precision technology. Any small bright dots that may appear  
on your display are an intrinsic characteristic of the TFT  
manufacturing technology. Over a period of time, and depending on  
the usage of the computer, the brightness of the screen will  
deteriorate. This is also an intrinsic characteristic of the screen  
technology. When the computer is operated on battery power, the  
screen will dim and you may not be able to increase the brightness  
of the screen while on battery power.  
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Getting Started  
Using the computer for the first time  
52  
Turning on the power  
To turn on the computer:  
1
Make sure any external devices (such as the AC adaptor, if you  
plan to use AC power rather than battery power) are properly  
connected and ready.  
2
3
Check to ensure that all drives and slots are empty.  
Press and release the power button. The power light glows red.  
(Sample Illustration) Turning on the power  
The preinstalled operating system will load automatically.  
When you turn on the computer for the first time, do not turn off the  
power again until the operating system has loaded completely.  
Setting up your software  
When you turn on the computer for the first time, do not turn off the  
power again until the operating system has loaded completely.  
NOTE  
The names of windows displayed, and the order in which windows  
appear, may vary according to your software setup choices.  
The first time you turn on your computer, the Setup Wizard guides  
you through steps to set up your software. Follow the on-screen  
instructions.  
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Getting Started  
Registering your computer with Toshiba  
53  
Registering your computer with Toshiba  
Product registration is strongly recommended, and allows Toshiba  
to send you periodic updates, announcements, and special offers  
applicable to your product. Product registration can be completed  
by either visiting the Toshiba Web site at  
http://www.register.toshiba.com, or by clicking Start, All  
Programs, My Toshiba, and then Toshiba Registration. Failure to  
complete Product Registration will not diminish Customer rights  
under the Toshiba standard limited Warranty.  
To register online, you must be connected to the Internet.  
NOTE  
NOTE  
setting up your software. See “Setting up your software” on page 52.  
After starting your computer for the first time you may want to:  
Add more memory (see “Adding memory (optional)” on  
page 53)  
Connect an external monitor (see “Using external display  
devices” on page 85)  
Adding memory (optional)  
HINT: To purchase additional memory modules, see the  
accessories information packaged with your system or visit  
Your computer comes with enough memory to run most of today’s  
popular applications. You may want to increase the computer’s  
memory if you use complex software or process large amounts of  
data.  
NOTE  
Before adding external devices or memory, Toshiba recommends  
setting up your software. See “Setting up your software” on page 52.  
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Getting Started  
Adding memory (optional)  
54  
Installing a memory module  
Memory module(s) can be installed in the memory module slots on  
the underside of the computer. You will need a small Phillips  
screwdriver for this procedure.  
If the computer has been running recently, the memory module(s)  
may be hot. The surrounding area may also be hot. Allow the  
module(s) to cool to room temperature before replacing it. Avoid  
touching the cover, the module(s), and the surrounding area before  
they have cooled. Failure to follow these directions could result in  
minor bodily injury.  
To avoid damaging the computer’s screws, use a small Phillips  
screwdriver that is in good condition.  
Installing a memory module with the computer’s power on may  
damage the computer, the module, or both.  
The computer has two memory slots—Slot A and Slot B. You can  
install one or two memory modules.  
Before you install or remove a memory module, turn off the computer  
using the Start menu. If you install or remove a memory module  
while the computer is in Sleep or Hibernation mode, data will be lost.  
NOTE  
For this model, Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
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Getting Started  
Adding memory (optional)  
55  
If the computer is on, begin at step 1; otherwise, skip to step 3.  
1
Click Start.  
Start button  
Shut down button  
(Sample Image) Shut down button  
2
Click the Shut down button in the lower-right corner of the  
Start menu.  
The computer closes all open programs, shuts down the  
operating system, and then turns off.  
3
4
Unplug and remove any cables connected to the computer,  
including the AC adaptor.  
Place a soft cloth on the work surface to prevent scratching the  
top cover of the computer, and then place the computer upside  
down on the cloth.  
5
Remove the battery. For information on removing the battery,  
see “Removing the battery from the computer” on page 126.  
Memory module  
slot cover  
Front of computer  
(Sample Illustration) Locating the memory module slot cover  
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Getting Started  
Adding memory (optional)  
56  
6
Using a small Phillips screwdriver, loosen the captive screw  
that secures the memory module slot cover.  
Back of computer  
(Sample Illustration) Removing the memory module slot cover  
7
8
Remove the memory module slot cover.  
Place the screw and the cover in a safe place so that you can  
retrieve them later.  
Static electricity can damage the memory module. Before you handle  
the module, touch a grounded metal surface to discharge any static  
electricity you may have built up.  
Avoid touching the connector on the memory module or on the  
computer. Grease or dust on the connector may cause memory  
access problems.  
9
Carefully remove the new memory module from its antistatic  
packaging, without touching its connector.  
10 Locate an empty memory module slot on the underside of the  
computer.  
NOTE  
If no memory slot is available, you must remove a module by  
performing steps 2-3 of “Removing a memory module” on page 59.  
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Getting Started  
Adding memory (optional)  
57  
NOTE  
NOTE  
If your system has the memory modules stacked on top of one  
another, you must remove the top module first before  
removing/installing the bottom module.  
For this model, Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
11 Pick up the memory module by its sides, avoiding any contact  
with its connector. Position the module toward the socket,  
aligning the connector’s notch with the matching key in the  
socket.  
notch  
latch  
connector  
latch  
key  
(Sample Illustration) Aligning the memory module with the socket  
12 Firmly press the memory module into the memory slot’s socket  
at approximately a 30-degree angle (to the horizontal surface  
of the computer).  
(Sample Illustration) Inserting the memory module into the socket  
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Getting Started  
Adding memory (optional)  
58  
13 Once the module’s connector is fully inserted into the socket,  
press downward on the top edge of the module to seat the  
module into the latches at the sides of the socket. These latches  
should “snap” into place securely with the corresponding  
cutouts in the side of the module. If the latches and cutouts do  
not line up correctly, repeat steps 12-13.  
latch  
latch  
(Sample Illustration) Pressing down on the memory module  
Do not force the memory module into position. The memory  
module should be completely inserted into the socket and level  
when secured in place.  
Back of computer  
Slot B  
Slot A  
(Sample Illustration) Inserting the memory module into the slot  
NOTE  
For this model, Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
14 Replace the memory module slot cover and secure it using the  
screw.  
15 Re-insert the battery. For more information on inserting the  
battery, see “Inserting a charged battery” on page 128.  
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Getting Started  
Adding memory (optional)  
59  
16 Turn the computer right side up. Make sure to remove the soft  
cloth from the work surface before restarting the computer.  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned  
on or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source,  
such as an electric blanket or heater.  
Never cover or block the air vents including those located at the  
underside of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents  
located at the underside of the computer.  
Overheating your computer or AC adaptor could cause system  
failure, computer or AC adaptor damage or a fire, possibly resulting  
in serious injury.  
17 Reconnect the cables.  
18 Restart the computer.  
installed for the computer to work.  
You can now continue setting up the computer. When the operating  
system has loaded, you can verify that the computer has recognized  
the additional memory module.  
If you are adding extra memory after setting up the computer, verify  
that the computer has recognized it correctly as described in  
“Checking total memory” on page 62.  
Removing a memory module  
If you need to remove a memory module:  
1
Complete steps 18 in “Installing a memory module” on  
page 54 to shut down the computer and open the memory  
module slot cover.  
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Getting Started  
Adding memory (optional)  
60  
Do not try to remove a memory module with the computer turned on.  
You can damage the computer and the memory module.  
Do not remove the memory module while the computer is in Sleep or  
Hibernation mode. The computer could hang up the next time you  
turn it on and data in memory will be lost. In either of the above  
cases, the Sleep configuration will not be saved.  
NOTE  
The following screen may appear when you turn on the power:  
If “Start Windows® Normally” is highlighted, then press Enter.  
If one of the Safe Mode options is highlighted, it is best to press  
Enter to go into Safe Mode, then shut down and restart the system, at  
which time Windows® should boot back up normally.  
When Safe Mode is suggested, this could be a sign that you may  
need to scan your internal storage drive for errors or defragment the  
drive. If so, consult Windows® Help and Support.  
2
Pull the latches away from the memory module.  
The memory module pops up slightly.  
NOTE  
If your system has the memory modules stacked on top of one  
another, you must remove the top module first before  
removing/installing the bottom module.  
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Getting Started  
Adding memory (optional)  
61  
3
Gently lift the memory module to a 30-degree angle and slide it  
out of the slot.  
Back of computer  
Slot B  
Slot A  
(Sample Illustration) Removing the memory module  
4
5
6
Replace the memory module slot cover and secure it using the  
screw.  
Re-insert the battery. For more information on inserting the  
battery, see “Inserting a charged battery” on page 128.  
Turn the computer right side up. Make sure to remove the soft  
cloth from the work surface before restarting the computer.  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned  
on or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source,  
such as an electric blanket or heater.  
Never cover or block the air vents including those located at the  
underside of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents  
located at the underside of the computer.  
Overheating your computer or AC adaptor could cause system  
failure, computer or AC adaptor damage or a fire, possibly resulting  
in serious injury.  
7
8
Reconnect the cables.  
Restart the computer.  
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Getting Started  
Recovering the Internal Storage Drive  
62  
TECHNICAL NOTE: You must have at least one memory module  
installed for the computer to work.  
Checking total memory  
When you add or remove a memory module, you can check that the  
computer has recognized the change. To do this:  
Click Start, Control Panel, System and Security, and then  
System.  
The System window appears. Installed memory (RAM) is  
displayed below the System heading.  
If the computer does not recognize the memory configuration, turn  
off the computer and remove the memory module slot cover  
(complete steps 1-8 in “Installing a memory module” on page 54),  
and then check that the module is inserted completely into the  
socket and lined up squarely with the socket latches.  
NOTE  
From time to time, Windows® will display a pop-up that says, “Do  
you want to allow the following program to make changes to this  
computer?” This is a security feature to prevent programs or people  
from doing things on your computer without your permission. If you  
were trying to perform the action, click Continue; otherwise, click  
Cancel. If unsure, cancel and try again.  
Recovering the Internal Storage Drive  
Your computer includes recovery utilities to allow you to recover  
your internal storage drive if necessary.  
The following internal storage drive recovery options are available:  
Recovery option  
Description  
Recover to out-of-box This option restores the original factory image to your  
state  
internal storage drive, returning your computer to its  
out-of-box state. (Recommended recovery method)  
See “Recovering to out-of-box state (recommended  
recovery method)” on page 64.  
Recovery of factory  
This option recovers the factory default software, while  
default software with the computer attempts to back up all data from C:\Users.  
user’s data  
See “Recovering of factory default software with user’s  
data” on page 66.  
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Recovery option  
Description  
Recover without  
This option recovers just your C: drive, leaving any other  
changing the internal partitions you may have created (for example, a D: drive)  
storage drive partitions intact.  
See “Recovering without changing the internal storage  
drive partitions” on page 69.  
Recover to a custom  
size partition  
This option allows you to specify a custom size for  
the C: partition and then restores your C: drive to its  
out-of-box state. Note: With this option, any changes you  
made to the C: drive and any other drive partitions you  
may have created are deleted.  
See “Recovering to a custom size partition” on page 72.  
A recovery image of your computer is stored on the internal storage  
drive, and the image can be restored by running the recovery  
sections below. However, it is strongly recommended that you  
create recovery DVDs/media. If the recovery files on your internal  
storage drive become corrupted or are deleted, you can restore your  
system from your recovery DVDs/media. Also, if your original  
internal storage drive fails, you can restore your system to a new  
internal storage drive from your recovery DVDs/media. It is  
strongly recommended that you create recovery DVDs/media  
before using your system for the first time. See “Creating recovery  
DVDs/media” on page 74 and “Restoring from recovery  
DVDs/media” on page 76.  
NOTE  
During the internal storage drive recovery process it is strongly  
recommended that your computer be connected to an external  
power source via the AC adaptor.  
The Toshiba Recovery Wizard also provides the option of erasing  
your internal storage drive, without restoring the information on  
more information.  
When you restore your system, only the operating system files,  
applications, and drivers originally shipped with the computer  
are restored. Any files that you created are not restored during  
this process. Be sure to separately save the files you have  
created to external media using Windows® Backup or another  
backup program. For more information, see “Backing up your  
work” on page 106.  
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Getting Started  
64  
Recovering to out-of-box state (recommended recovery method)  
Recovering an internal storage drive to its out-of-box state deletes all  
partitions on the drive and all information stored in those partitions.  
Be sure to save your work to external media before executing the  
recovery. For more information, see “Backing up your work” on  
page 106.  
NOTE  
During the recovery process it is strongly recommended that your  
adaptor.  
You can recover the original factory image (returning the computer  
to its out-of-box state) using the utilities stored on your computer’s  
internal storage drive or using recovery DVDs/media, if you have  
created such media. To recover using the first method, follow the  
procedure below. To recover using the second method, see  
“Restoring from recovery DVDs/media” on page 76.  
To recover the original factory image using the utilities on your  
computer’s internal storage drive:  
1
2
Make sure the computer is turned off.  
While powering on your computer, press the F12 key when the  
initial TOSHIBA screen displays.  
The boot menu appears.  
3
Using the arrow keys to scroll down, select the HDD Recovery  
option, and then press the ENTER key.  
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Getting Started  
Recovering the Internal Storage Drive  
65  
4
A warning screen appears, stating that when the recovery is  
executed, all data will be deleted and rewritten unless the  
“Recovery of Factory Default Software with user’s data”  
option is selected in the next step. Click Yes to continue.  
(Sample Image) Warning screen  
5
When the Toshiba Recovery Wizard opens and the “Selecting a  
process” screen displays, select Recovery of Factory Default  
Software, and then click Next.  
(Sample Image) Selecting a process screen  
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Getting Started  
Recovering the Internal Storage Drive  
66  
6
The Recovery of Factory Default Software screen appears.  
Select Recover to out-of-box state.  
(Sample Image) Recovery of Factory Default Software screen  
7
Click Next.  
A confirmation message displays reminding you that all data  
will be lost during the recovery process. Be sure to save your  
work to external media before proceeding (see “Backing up  
your work” on page 106).  
8
9
Click Next to begin the recovery.  
When the recovery process is complete, a message displays  
indicating that the internal storage drive has been recovered.  
Click Finish to restart the computer.  
Recovering of factory default software with user’s data  
Using “Recovery of Factory Default Software with user’s data”  
recovers your internal storage drive to factory default state and  
attempts to save C:\Users data to C:\Backup. Toshiba does not  
guarantee successful data back-up. Please make a complete back up  
of your data to external media before executing the recovery. For  
more information, see “Backing up your work” on page 106.  
NOTE  
During the recovery process it is strongly recommended that your  
computer be connected to an external power source via the AC  
adaptor.  
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Getting Started  
Recovering the Internal Storage Drive  
67  
You can recover the factory default software, while the computer  
will attempt to back up all of the data from the C:\Users using the  
utilities stored on your computer’s internal storage drive:  
TECHNICAL NOTE: The data from C:\Users will be copied into the  
C:\backup%current date% folder. The directory structure will be  
retained, however all of the data will be moved to this folder during  
the recovery process. As a result, any user can access the folders  
under C:\backup%current date%. To return the data to your private  
account, you will need to recreate a new account, and drag and drop  
the data into your personal folders.  
1
2
Make sure the computer is turned off.  
While powering on your computer, press the F12 key when the  
initial TOSHIBA screen displays.  
The boot menu appears.  
3
4
Using the arrow keys to scroll down, select the HDD Recovery  
option, and then press the ENTER key.  
A warning screen appears, stating that when the recovery is  
executed, all data will be deleted and rewritten unless the  
“Recovery of Factory Default Software with user’s data”  
option is selected in the next step. Click Yes to continue.  
(Sample Image) Warning screen  
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Getting Started  
Recovering the Internal Storage Drive  
68  
5
When the Toshiba Recovery Wizard opens and the “Selecting a  
process” screen displays, select Recovery of Factory Default  
Software with user’s data, and then click Next.  
(Sample Image) Selecting a process screen  
6
A warning screen appears, stating the Toshiba Recovery  
Wizard will “attempt” to save all data. There is a risk that the  
Toshiba Recovery Wizard may not be able to save all data  
during the recovery process.  
Toshiba does not guarantee successful data back up. Be sure to save  
your work to external media before executing the recovery  
(see “Backing up your work” on page 106).  
7
Click Yes to continue.  
(Sample Image) Warning screen  
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Recovering the Internal Storage Drive  
69  
8
When the recovery process is complete, the Recovery of  
Factory Default Software screen appears, indicating that the  
recovery process is complete. Click Finish to restart the  
computer.  
(Sample Image) Recovery of Factory Default Software - Recovery complete  
Recovering without changing the internal storage drive partitions  
Recovering without changing the internal storage drive partitions  
deletes all information stored on the C: drive. Be sure to save your  
work to external media before executing the recovery (see “Backing  
up your work” on page 106). If you have created other partitions  
(for example, a D: drive), those partitions will remain intact and any  
information on them will not be affected.  
NOTE  
During the internal storage drive recovery process it is strongly  
source via the AC adaptor.  
You can recover the C: drive without affecting other partitions by  
either using the utilities stored on your computer’s internal storage  
drive or by using recovery DVDs/media, if you have created such  
media. To recover using the first method, follow the procedure  
below. To recover using the second method, see “Restoring from  
recovery DVDs/media” on page 76.  
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Getting Started  
Recovering the Internal Storage Drive  
70  
To recover using the utilities on your computer’s internal storage  
drive:  
1
2
Make sure the computer is turned off.  
While powering on your computer, press the F12 key when the  
initial TOSHIBA screen displays.  
The boot menu appears.  
3
4
Using the arrow keys to scroll down, select the HDD Recovery  
option, and then press the ENTER key.  
A warning screen appears, stating that when the recovery is  
executed, all data will be deleted and rewritten unless the  
“Recovery of Factory Default Software with user’s data”  
option is selected in the next step. Click Yes to continue.  
(Sample Image) Warning screen  
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Getting Started  
Recovering the Internal Storage Drive  
71  
5
When the Toshiba Recovery Wizard opens and the “Selecting a  
process” screen displays, select Recovery of Factory Default  
Software, and then click Next.  
(Sample Image) Selecting a process screen  
6
The Recovery of Factory Default Software screen appears.  
Select Recover without changing the hard drive partitions.  
(Sample Image) Recovery of Factory Default Software screen  
7
Click Next.  
A confirmation message displays reminding you that all data  
on the C: drive will be lost during the recovery process. Be sure  
to save your work to external media before proceeding (see  
“Backing up your work” on page 106).  
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Getting Started  
Recovering the Internal Storage Drive  
72  
8
9
Click Next to begin the recovery.  
When the recovery process is complete, a message displays,  
indicating that the C: drive has been recovered.  
Click Finish to restart the computer.  
Recovering to a custom size partition  
Recovering to a custom size partition deletes all partitions on the  
drive and all information stored in those partitions. Be sure to save  
your work to external media before executing the recovery. For more  
information, see “Backing up your work” on page 106.  
NOTE  
During the recovery process it is strongly recommended that  
your computer be connected to an external power source via the  
AC adaptor.  
The “Recover to a custom size partition” option restores your C:  
drive to its out-of-box state, and allows you to specify the size for  
the C: partition. You can resize and recover the C: drive using the  
utilities stored on your computer’s internal storage drive or using  
recovery DVDs/media, if you have created such media. To recover  
using the first method, follow the procedure below. To recover  
using the second method, see “Restoring from recovery  
DVDs/media” on page 76.  
To resize and recover the C: drive using the utilities on your  
computer’s internal storage drive:  
1
2
Make sure the computer is turned off.  
While powering on your computer, press the F12 key when the  
initial TOSHIBA screen displays.  
The boot menu appears.  
3
Using the arrow keys to scroll down, select the HDD Recovery  
option, and then press the ENTER key.  
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Getting Started  
Recovering the Internal Storage Drive  
73  
4
A warning screen appears, stating that when the recovery is  
executed, all data will be deleted and rewritten unless the  
“Recovery of Factory Default Software with user’s data”  
option is selected in the next step. Click Yes to continue.  
(Sample Image) Warning screen  
5
When the Toshiba Recovery Wizard opens and the “Selecting a  
process” screen displays, select Recovery of Factory Default  
Software, and then click Next.  
(Sample Image) Selecting a process screen  
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Getting Started  
Recovering the Internal Storage Drive  
74  
6
The Recovery of Factory Default Software screen appears.  
Select Recover to a custom size partition.  
7
8
Use the on-screen arrow buttons in The size of drive C: field  
to set the partition size.  
Click Next.  
A confirmation message displays reminding you that all data  
will be lost during the recovery process. Be sure to save your  
work to external media before proceeding (see “Backing up  
your work” on page 106).  
9
Click Next to begin the recovery.  
When the recovery process is complete, a message displays  
indicating that the C: drive has been recovered.  
10 Click Finish to restart the computer.  
Creating recovery DVDs/media  
It is strongly recommended that you create recovery DVDs/media.  
If the recovery files on your internal storage drive become  
corrupted or are deleted, you can restore your system from your  
recovery DVDs/media. Also, if your original internal storage drive  
fails, you can restore your system to a new internal storage drive  
from your recovery DVDs/media.  
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Getting Started  
Recovering the Internal Storage Drive  
NOTE  
When you create recovery DVDs/media, only the operating system  
files, applications, and drivers originally shipped with the computer  
are backed up to the external media and can be restored from this  
media. Any files that you created are not backed up on the recovery  
DVDs/media. You will need to separately back up the files you  
created; for more information, see “Backing up your work” on  
page 106.  
When you create recovery DVDs/media, the system will prompt  
you to insert several blank DVDs or connect one or more USB flash  
drives of a certain minimum capacity to your computer. The amount  
of space required for storing the recovery files varies by computer  
model. Follow the procedure below to determine how much space  
you will need for storing your system’s recovery files.  
To create recovery DVDs/media:  
1
Click Start, All Programs, My Toshiba, and then Recovery  
Media Creator.  
The TOSHIBA Recovery Media Creator dialog box displays.  
(Sample Image) TOSHIBA Recovery Media Creator dialog box  
2
Select DVD or USB Flash from the drop-down list next to  
“System Recovery Media,” depending on the type of external  
media you want to use.  
3
Check the Information area of the dialog box to determine the  
number of DVDs you will need and/or the minimum amount of  
storage space required for copying your system’s recovery files  
to USB flash drive(s).  
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Getting Started  
Recovering the Internal Storage Drive  
76  
4
Do one of the following:  
If you are copying files to DVD, insert a blank DVD into  
the optical disc drive.  
If you are copying files to a USB flash drive, connect a  
USB flash drive of the required minimum capacity (as  
specified in the TOSHIBA Recovery Media Creator  
utility) to your computer.  
All information stored on your DVDs or USB flash drive(s) will be  
erased during the process of creating the recovery DVDs/media. Be  
sure to save the information stored on your external media to another  
storage device before executing this procedure, or use blank media.  
5
6
Click the Create button in the TOSHIBA Recovery Media  
Creator utility dialog box.  
Follow the on-screen prompts to complete the copy process.  
NOTE  
If you are copying the recovery files to DVDs, be sure to label each  
DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so  
that you will know in which order to insert the discs during recovery.  
For information on using the Recovery media you have created with  
the preceding steps, see “Restoring from recovery DVDs/media” on  
page 76.  
Restoring from recovery DVDs/media  
The recovery process deletes information stored on the internal  
storage drive. Be sure to save your work to external media before  
executing the recovery (see “Backing up your work” on page 106).  
NOTE  
During the internal storage drive recovery process it is strongly  
source via the AC adaptor.  
If you have created recovery DVDs/media for your system, you can  
restore your system from such media, if necessary. For example, if  
your original internal storage drive fails, you can restore your  
system to a new internal storage drive from your recovery  
DVDs/media. For instructions on creating recovery DVDs/media,  
see “Creating recovery DVDs/media” on page 74.  
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Getting Started  
Recovering the Internal Storage Drive  
77  
With recovery media, you can:  
Recover to out-of-box state (recommended recovery method)  
Recovery of factory default software with user’s data  
Recover without changing the internal storage drive partitions  
Recover to a custom size partition  
For more information on these options, see “Recovering the  
Internal Storage Drive” on page 62.  
NOTE  
When you restore your system, only the operating system files,  
applications, and drivers originally shipped with the computer are  
restored. Any files that you created are not restored during this  
process. Be sure to separately save the files you have created to  
external media using Windows® Backup or another backup program.  
For more information, see “Backing up your work” on page 106.  
To recover your internal storage drive from recovery DVDs/media:  
1
2
Make sure your computer is turned off.  
Do one of the following:  
If your recovery files are on DVDs, insert the first recovery  
DVD into your optical disc drive.  
If your recovery files are on a USB flash drive, connect the  
USB flash drive to your computer.  
3
Turn on your computer. When the initial TOSHIBA screen  
displays, press the F12 key on your keyboard.  
The boot menu displays.  
4
5
Using the arrow keys, select the DVD option or the USB Flash  
option, depending on which type of media you are using, and  
then press the Enter key.  
A warning screen appears, stating that when the recovery is  
executed all data on your internal storage drive will be deleted  
and rewritten unless the “Recovery of Factory Default  
Software with user’s data” option is selected. Click Yes to  
continue.  
6
When the Toshiba Recovery Wizard opens and the “Selecting a  
process” screen displays, select Recovery of Factory Default  
Software, and then click Next.  
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Getting Started  
Erasing the Internal Storage Drive  
78  
7
Select one of the following options:  
Recover to out-of-box state (recommended recovery  
method)—If you want to recover the original factory  
image  
Recovery of factory default software with user’s data—If  
you want to the recovery the factory default software, while the  
computer attempts to back up all data from C:\Users  
Recover without changing the hard drive partitions—If  
you want to recover the C: partition only, leaving other  
partitions you have created intact  
Recover to a custom size partition—If you want to  
recover the C: drive to its out-of-box state and specify a  
custom size for the C: drive. Note: This option deletes all  
other partitions from the drive.  
8
9
Follow the on-screen instructions to complete the recovery  
process.  
When the recovery process is complete, a message displays  
indicating that the drive has been recovered.  
Click Finish to restart the computer.  
Erasing the Internal Storage Drive  
Erasing the internal storage drive will delete all data on the drive,  
including the partitions. Be sure to create recovery DVDs/media and  
back up your data to external media before erasing the internal  
storage drive.  
NOTE  
If you want to restore the internal storage drive, use one of the  
recovery options instead of erasing the drive. For more information,  
see “Recovering the Internal Storage Drive” on page 62.  
To delete all data and partitions from the internal storage drive:  
1
Access the Toshiba Recovery Wizard on your internal storage  
drive or on your recovery DVDs/media.  
To access the Recovery Wizard on your internal  
storage drive: While powering on your computer, press  
the F12 key when the initial TOSHIBA screen displays.  
The boot menu appears. Using the arrow keys to scroll  
down, select the HDD Recovery option, and then press  
the ENTER key. Read the Warning screen that displays, and  
then click Yes to continue.  
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Getting Started  
Erasing the Internal Storage Drive  
79  
To access the Recovery Wizard on your recovery  
DVDs/media: Turn off your computer. Insert the first  
recovery DVD into your optical disc drive or connect the  
USB flash drive containing your recovery files to your  
computer, and then power on the computer. When the  
initial TOSHIBA screen displays, press F12. Using the  
arrow keys, select the DVD or USB Flash option on the  
boot menu, depending on which type of media you are  
using, and then press Enter. Select Toshiba Recovery  
Wizard, and then click Next.  
2
3
Select Erase the hard disk, and then click Next.  
Choose one of the following options on the Erase the hard disk  
screen:  
Delete all data and partitions from the hard disk—This  
option deletes all of the data on the internal storage drive  
without overwriting the drive.  
Delete all partitions and overwrite all sectors on the  
hard disk—This option deletes all data and then  
overwrites the entire internal storage drive for security  
purposes. This process may take several hours, depending  
on the size of your internal storage drive.  
(Sample Image) Erase the hard disk screen  
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Getting Started  
Checking the internal storage drive operating status  
80  
4
Click Next.  
A confirmation message displays reminding you that all data  
on the internal storage drive will be lost. Be sure you have  
saved your work to external media (see “Backing up your  
work” on page 106) and created recovery DVDs/media (see  
“Creating recovery DVDs/media” on page 74) before  
proceeding.  
5
6
Click Next to begin erasing the internal storage drive.  
When the recovery process is complete, a message displays,  
indicating that the internal storage drive has been erased.  
Click Finish to restart the computer.  
Checking the internal storage drive operating status  
After restoring your internal storage drive, you can check its status  
as follows:  
1
2
3
4
5
Click Start.  
Right-click Computer.  
Select Manage.  
Click Disk Management.  
Highlight the internal storage drive in the Volume list to  
display its status in the lower portion of the screen.  
Installing drivers and applications  
The TOSHIBA Application Installer allows you to reinstall the  
drivers and applications that were originally bundled with your  
computer.  
To reinstall drivers and applications:  
1
Click Start, All Programs, My Toshiba, and then TOSHIBA  
Application Installer.  
2
3
4
5
Click Next.  
Click the item you want to install.  
Click Install.  
Follow the on-screen prompts to complete the installation  
process.  
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Getting Started  
Using the touch pad  
81  
Using the touch pad  
NOTE  
Some of the touch pad operations described in this section are only  
supported in certain applications.  
You can use the touch pad (the small, touch-sensitive area in front  
of the keyboard) and the adjacent control buttons to:  
Move the pointer on the screen  
Select an item on the screen  
Open or activate an item on the screen  
Scroll through a document or information  
Zoom in for a close-up view  
Zoom out to see more information at once  
Touch pad  
Primary control button  
Secondary control button  
(Sample Illustration) The touch pad and associated control buttons  
Refer to the table below for specific instructions on performing  
each operation.  
NOTE  
The pointer is the icon (usually an arrow) that moves on the screen  
when you slide your finger across the touch pad or move a mouse  
connected to your computer.  
Some of the following features may need to be enabled before they  
can be used.  
To enable the following features, click on the Mouse icon in the  
Optimize tab of Toshiba Assist. Click the Device Settings tab and  
then click Settings.  
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Using the touch pad  
82  
To:  
Do the following:  
Example:  
Slide your finger across the touch pad in the  
direction you want to move the pointer.  
Move the on-screen  
pointer  
To move the pointer a longer distance, slide  
your finger several times across the touch  
pad in the preferred direction.  
(Sample Illustration)  
Pointer moves to the right  
1
2
Move the pointer to the item you want to  
select.  
Do one of the following:  
Tap the touch pad once  
OR  
Select an item  
Press and release the primary  
(Sample Illustration)  
Tap once to select  
(left-hand) control button  
1
2
Move the pointer to the item you want to  
open/activate.  
Do one of the following:  
Open or activate an  
item  
Tap the touch pad twice in rapid  
succession  
OR  
(Sample Illustration)  
Tap twice to open  
Press and release the primary  
control button twice in rapid  
succession  
1
2
Move the pointer to the item you want to  
right-click.  
Press and release the secondary control  
button.  
Right-click an item  
This feature varies by program. Check your  
program documentation for specific  
instructions on right-clicking.  
(Sample Illustration)  
Click the secondary  
(right-hand) control  
button  
Slide your finger along the right edge of the  
touch pad in the direction you want to scroll.  
Repeat to scroll a longer distance.  
Scroll vertically  
(Sample Illustration)  
Vertical scrolling active  
area  
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Getting Started  
Using the touch pad  
84  
Adjusting touch pad settings  
While you are typing, the on-screen pointer may seem to move or  
jump around “by itself” to random locations on the screen. The  
on-screen pointer may also seem to automatically select text, click  
buttons, and activate other user interface elements. For help with  
these problems, try one or more of the following:  
with the touch pad. You may be inadvertently brushing the  
touch pad with the heel of your hand as you type. Also,  
accidental light touches or taps on the touch pad may select an  
item or text on the screen, and potentially the item or text may  
be replaced by the next character you type.  
Temporarily disable the touch pad, so that it does not respond  
to touch or button presses while you type. See “Disabling or  
enabling the touch pad” on page 84.  
Disable the tapping feature. If you disable tapping only, you  
can still use the touch pad’s control buttons and move the  
pointer by sliding your finger on the touch pad.  
Adjust the sensitivity of the touch pad, so that it is less  
responsive to accidental light taps and lighter finger pressure.  
NOTE  
touch pad setting options vary by computer model. The touch pad  
settings are accessible through the Mouse Properties option of the  
Windows Control Panel. For more information, please visit  
www.support.toshiba.com, and enter the phrase “Mouse pointer  
jumps around as you type” into the Search field.  
Disabling or enabling the touch pad  
The touch pad is enabled by default. To enable/disable the touch  
pad, do one of the following:  
Press the touch pad ON/OFF (  
(Available on certain models.)  
) button.  
Press Fn + F9. For more information, see “Disabling or enabling  
the touch pad” on page 208.  
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Getting Started  
Using external display devices  
85  
NOTE  
Alternately, you can disable only the tapping feature. If you disable  
tapping only, you can still use the touch pad’s control buttons and  
move the pointer by sliding your finger on the touch pad. To disable  
tapping only, use the Mouse Properties option in the Windows®  
Control Panel.  
Using external display devices  
Your computer comes with a built-in display, but you can also  
connect the following types of external display devices to the video  
ports described below:  
An HDMI™-compatible television or external display device  
via the HDMI™ Out port*  
An external monitor or projector via the RGB (monitor) port  
RGB (Monitor) port  
HDMI™ Out port*  
*Available on certain models  
(Sample Illustration) Video ports on left side of computer  
Selecting video cables  
To connect a device to the HDMI™ Out port, you must purchase an  
HDMI™ cable.  
Connecting an HDMI™-compatible television or display device  
To connect an HDMI™-compatible television or display device to  
the computer:  
Connect one end of an HDMI™ cable (not included with your  
computer) to the HDMI™ Out port on the side of your  
computer, and then connect the other end of the cable to your  
television or display device. Refer to the manual that came  
with the television or display device for more information.  
Your computer will automatically detect the external display  
device.  
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Getting Started  
Using external display devices  
86  
(Available on certain models.)  
HDMI™-CEC (Consumer Electronics Control) is a standard in the  
CE Industry which allows devices to work together over an  
HDMI™ cable. Toshiba computers with HDMI™-CEC include a  
Toshiba utility. (This may need to be installed via the TOSHIBA  
Application Installer). For instructions, see “TOSHIBA Application  
Installer” on page 148. The HDMI™-CEC utility is dedicated to take  
advantage of its capabilities which can allow you to:  
Use a TV remote control to output the computer screen onto  
the TV screen.  
Use a TV remote control to launch, operate and close  
applications on your computer.  
Turn on a TV when the HDMI™ output is selected using the  
Fn + F5 key.  
Switch the video output (HDMI™ or LCD) when executing  
certain desktop icons.  
Enable/Disable the HDMI™-CEC function on the computer.  
For more detailed HDMI™-CEC information visit  
Connecting an external monitor or projector  
You can easily attach an external monitor or projector to your  
computer if you need a larger screen. To do this:  
1
Read the directions that came with the monitor to see if you  
first need to install new software.  
2
Connect the monitor’s video cable to the RGB (monitor) port  
on the side of the computer.  
3
4
Connect the device’s power cable to a live electrical outlet.  
Turn on the external device.  
Your computer will automatically detect the external display  
device.  
NOTE  
In the future you can change the display settings by pressing  
Fn + F5, or by configuring the display properties settings.  
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Getting Started  
Using external display devices  
87  
Directing the display output when you turn on the computer  
Once you have connected an external display device, you can  
choose to use the internal display only, the external device only, or  
both simultaneously.  
NOTE  
Some modes are only available with the appropriate device attached  
and turned on.  
The quickest way to change the display output settings is to use the  
display hot key (Fn + F5):  
1
2
Press Fn and F5 simultaneously.  
While holding down Fn, press F5 repeatedly until the setting  
you want takes effect. Briefly pause each time you press the F5  
key to allow time for the display to change.  
This hot key cycles through the settings in the following order  
(the last two options are available if an external monitor is  
connected):  
Built-in display only  
Built-in display and external monitor (simultaneously)  
External monitor only  
Built-in display and TV (or other external video device)  
TV (or other external video device)  
External monitor and TV  
Built-in display and external monitor (extended mode)  
Built-in display and TV (extended mode)  
External monitor and TV (extended mode)  
Swap-Switch primary display between internal display  
and external monitor when using extended desktop  
(Sample Image) Display options window  
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Getting Started  
Turning off the computer  
88  
3
Release the Fn key.  
Adjusting the quality of the external display  
To obtain the best picture quality from your television (or other  
video display device), you may need to adjust the video settings.  
See the video device documentation for additional configuration  
steps.  
Turning off the computer  
Pressing the power button before shutting down the Windows®  
operating system could cause you to lose your work. Make sure the  
system indicator panel’s storage drive light and the drive in-use light  
are off. If you turn off the power while a disk/disc is being accessed,  
you may lose data or damage the disk/disc and/or drive.  
It is a good idea to turn off your computer when you are not using it  
for a while.  
If you are using the computer for the first time, leave the computer  
plugged into a power source (even though the computer is off) to  
fully charge the battery.  
Options for turning off the computer  
Depending on the operating system installed, you have more than  
one option available for turning off the computer: Shut down,  
Hibernate, and Sleep. Each option has its advantages.  
Use the Shut down or Hibernate command if you will not be  
using the computer for several days or if you must turn off your  
computer.  
You must turn off your computer in order to upgrade your  
computer’s internal hardware (such as memory).  
TECHNICAL NOTE: Before using the Shut down option to turn off  
your computer, save your files and make sure all disk/disc activity  
lights are off.  
If you change your mind and decide to continue working after all,  
wait a few seconds before turning the computer on again.  
Use the Sleep command to save your work, system settings,  
and current state of the desktop to memory, so that when you  
turn on the computer again, you will quickly and automatically  
return to where you left off.  
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Getting Started  
Turning off the computer  
89  
Hibernation mode  
Hibernation mode shuts the computer down completely, but it first  
saves the current state of the computer to the internal storage drive.  
Since Hibernation mode does not require power to maintain the  
saved information, system settings are retained indefinitely.  
Factors to consider when choosing Hibernation:  
While in Hibernation mode, the computer uses no battery  
power.  
Because the state of the system is stored to the internal storage  
drive, no data is lost if the battery discharges.  
Restarting from Hibernation takes less time and consumes less  
battery power than restarting after turning off the computer  
Restarting from Hibernation takes a little more time and  
consumes more battery power than restarting from Sleep.  
When starting up again, the computer returns to the state in  
which you left it, including all open programs and files you  
were using.  
For information on how to use and configure Hibernation mode see  
“Using and configuring Hibernation mode” on page 93.  
Sleep mode  
The Sleep command places the computer into a power-saving  
mode. Sleep saves the current state of the computer to memory so  
that, when you restart the computer, you can continue working from  
where you left off.  
NOTE  
After your computer sleeps for an extended period of time, the  
Windows® operating system may save any open documents and  
programs to your internal storage drive, and then shuts down the  
computer.  
Factors to consider when choosing Sleep:  
While in Sleep mode, the computer uses some battery power.  
Because the state of the system is stored in memory, you will  
lose data if the battery discharges completely while the  
computer is in Sleep mode.  
Restarting from Sleep takes less time and consumes less  
battery power than restarting after turning off the computer  
using the Hibernation or Shut down commands.  
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Getting Started  
Turning off the computer  
90  
When starting up again, the computer returns to the mode in  
which you left it, including all open programs and files you  
were using.  
try to enter Hibernation mode.  
If you power down using the Sleep command and the battery  
discharges fully, your unsaved information will be lost. Be sure to  
save your work first.  
For information on using Sleep, see “Using and configuring Sleep  
mode” on page 95.  
Using the Shut down command  
The Shut down command completely shuts down the computer  
without saving your work or the current state of the computer. This  
command closes all open programs, shuts down the operating  
system, and then turns off your computer.  
To turn off your computer using the Shut down command:  
1
Click Start.  
Start button  
Shut down button  
(Sample Image) Shut down button  
2
Click the Shut down button in the lower-right corner of the  
Start menu.  
The computer closes all open programs, shuts down the  
operating system, and then turns off.  
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Getting Started  
Turning off the computer  
91  
Turning off the computer more quickly  
You can also turn off the computer by pressing the power button.  
To use this method, you first need to activate it using the Power  
Options feature. By default, pressing your computer’s power button  
puts the computer into Sleep mode.  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
The Power Options window appears.  
2
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
(Sample Image) Edit Plan Settings screen  
3
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
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Getting Started  
Turning off the computer  
92  
4
Double-click Power buttons and lid to display the actions that  
you can configure.  
(Sample Image) Advanced settings tab of Power Options screen  
5
Select the options you want from the drop-down lists.  
NOTE  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
Lid close action  
Set this option to Shut down if you want the computer to  
shut down when you close the display panel.  
Power button action  
Set this option to Shut down if you want the computer to  
shut down when you press the power button.  
6
7
Click Apply.  
Click OK.  
Once the computer is configured, you can turn it off by either  
pressing the power button or closing the display panel, depending  
on the options set.  
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Getting Started  
Turning off the computer  
93  
Restarting your computer  
To start the computer up again, press the power button until the  
power light glows red.  
If you turn off the computer by closing the display panel, you can  
start it again by opening the display panel.  
Using and configuring Hibernation mode  
To turn off the computer using the Hibernation command:  
1
Click Start, and then click the arrow next to the Shut down  
button in the lower-right corner of the Start menu.  
Hibernate  
Start button  
Arrow  
(Sample Image) Shut down menu  
2
Click Hibernate in the pop-up menu.  
The computer saves the state of all open programs and files,  
turns off the display, and then turns off.  
Configuring Hibernation mode options  
You can place the computer into Hibernation mode by either  
pressing the power button or closing the display panel. You can also  
specify an amount of time after which the computer automatically  
goes into Hibernation mode.  
To use any of these methods, you first need to enable them using the  
Power Options feature.  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
The Power Options window appears.  
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Getting Started  
Turning off the computer  
94  
2
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
(Sample Image) Edit Plan Settings screen  
3
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
4
Double-click Power buttons and lid to display the actions that  
you can configure.  
(Sample Image) Advanced settings tab of Power Options screen  
Select Hibernate for the options you want.  
5
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Getting Started  
Turning off the computer  
95  
NOTE  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
Lid close action  
Set this option to Hibernate if you want the computer to  
go into Hibernation mode when you close the display  
panel.  
Power button action  
Set this option to Hibernate if you want the computer to  
go into Hibernation mode when you press the power  
button.  
6
7
Click Apply.  
Click OK.  
Once the computer is configured, you can place it into Hibernation  
mode by either pressing the power button or closing the display  
panel, depending on the Hibernation options set.  
Starting again from Hibernation mode  
To start up the computer from Hibernation mode, press the power  
button until the power light glows red. The computer returns to the  
screen(s) you were using.  
If you put the computer in Hibernation mode by closing the display  
panel, you can start it again by opening the display panel.  
Using and configuring Sleep mode  
To turn off the computer using the Sleep command:  
1
Click Start, and then click the arrow next to the Shut down  
button in the lower-right corner of the Start menu.  
Sleep  
Start button  
Arrow  
(Sample Image) Shut down menu  
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Getting Started  
Turning off the computer  
96  
2
Click Sleep in the pop-up menu.  
The computer saves the status of all open programs and files to  
the memory, turns off the display, and enters into a low-power  
mode. The power light blinks amber indicating the computer is  
in Sleep mode.  
Configuring Sleep mode options  
You can place the computer into Sleep mode by either pressing the  
power button or closing the display panel. You can also specify an  
amount of time after which the computer automatically goes into  
Sleep mode.  
To use any of these methods, you first need to enable them using the  
Power Options feature.  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
The Power Options window appears.  
2
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
(Sample Image) Edit Plan Settings screen  
3
To change the amount of time after which the computer enters  
Sleep mode:  
Under Put the computer to sleep, select the desired  
amount of time in both the On battery and Plugged in  
categories.  
To disable the computer from automatically entering Sleep  
mode, select Never.  
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Getting Started  
Turning off the computer  
97  
4
5
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
Double-click Power buttons and lid to display the actions that  
you can configure.  
(Sample Image) Advanced settings tab of Power Options screen  
6
Select Sleep for the options you want.  
NOTE  
These options can be set separately for how they operate while the  
computer is running on battery power or while connected to AC  
power.  
Lid close action  
Set this option to Sleep if you want the computer to go  
into Sleep mode when you close the display panel.  
Power button action  
Set this option to Sleep if you want the computer to go  
into Sleep mode when you press the power button.  
7
8
Click Apply.  
Click OK.  
Once the computer is configured, you can place it into Sleep mode  
by either pressing the power button or closing the display panel,  
depending on the Sleep options set.  
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Getting Started  
Customizing your computer’s settings  
98  
Starting again from Sleep mode  
To start up the computer from Sleep mode, press the power button  
until the power light glows red. The computer returns to the  
screen(s) you were using.  
If you place the computer in Sleep mode by closing the display  
panel, you can start it again by opening the display panel.  
Closing the display panel  
After you have turned off the computer, close the display panel to  
keep dust and dirt out of the computer.  
There are several ways in which you can customize your computer  
to suit your particular requirements. Refer to your operating system  
documentation or Help and Support for details.  
more information, see “Power Plans” on page 123. There are  
additional custom settings you can choose. See “Utilities” on  
page 142.  
Caring for your computer  
This section gives tips on cleaning and moving your computer. For  
information about taking care of your computer’s battery, see  
“Taking care of your battery” on page 129.  
NOTE  
Please handle your computer carefully to avoid scratching or  
damaging the surface.  
Cleaning the computer  
Keep liquids, including cleaning fluid, out of the computer’s  
keyboard, speaker, and other openings. Never spray cleaner directly  
onto the computer and/or display. Never use harsh or caustic  
chemical products to clean the computer.  
To keep your computer clean, gently wipe the display panel and  
exterior case with a lightly dampened cloth.  
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Getting Started  
Caring for your computer  
99  
Moving the computer  
Before moving your computer, even across the room, make sure all  
drive activity has ended (the internal storage drive and optical disc  
drive indicator lights stop glowing) and all external peripheral  
cables are disconnected.  
Do not pick up the computer by its display panel or by the back.  
Doing so could damage the system.  
Using a computer lock  
You may want to secure your computer to a heavy object such as  
your desk. The easiest way to do this is to purchase an optional  
computer lock cable. For more information on purchasing a cable  
lock, visit accessories.toshiba.com.  
(Sample Illustration) Computer lock cable  
To secure the computer:  
1
Wrap the cable through or around some part of a heavy object.  
Make sure there is no way for a potential thief to slip the cable  
off the object.  
2
3
Pass the locking end through the loop.  
Insert the cable’s locking end into the security lock slot on your  
computer, then engage the locking device.  
The computer is now securely locked.  
(Sample Illustration) Attaching security lock cable  
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Chapter 2  
Learning the Basics  
This chapter gives some computing tips and provides important  
information about basic features.  
Computing tips  
Save your work frequently.  
Your work stays in the computer’s temporary memory until  
you save it to the internal storage drive. If the network you are  
using goes down and you must restart your computer to  
reconnect, or your battery runs out of charge while you are  
working, you will lose all work since you last saved.  
See “Saving your work” on page 105 for further information.  
HINT: Some programs have an automatic save feature that can be  
activated. This feature saves your file to the internal storage drive at  
preset intervals. See your software documentation for details.  
100  
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Learning the Basics  
Back up your files to external media on a regular basis. Label  
the backup copies clearly and store them in a safe place.  
It is easy to put off backing up because it takes time. However,  
if your internal storage drive suddenly fails, you will lose all  
the data on it unless you have a separate backup copy. For more  
information, see “Data and system configuration backup in the  
Windows® operating system” on page 189.  
Use Error-checking and Disk Defragmenter regularly to check  
and optimize disk space and improve performance.  
Scan all new files for viruses.  
This precaution is especially important for files you receive via  
external media, email, or download from the Internet.  
Take frequent breaks to avoid repetitive-motion injuries and  
eyestrain.  
Do not turn off the computer if a drive indicator light indicates  
a drive is active.  
Turning off the computer while it is reading from or writing to  
a disk may damage the disk, the drive, or both.  
NOTE  
The Windows® operating system records information, such as your  
desktop setup, during its shutdown procedure. If you do not let the  
Windows® operating system shut down normally, details such as  
new icon positions may be lost.  
Using the keyboard  
Your computer’s keyboard contains character keys, control keys,  
function keys, and special Windows® keys.  
(Sample Illustration) Keyboard  
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Learning the Basics  
Using the keyboard  
102  
NOTE  
To capture a print screen of the entire screen, press the  
Fn + PRTSC key.  
To capture only the active window displayed, press Fn + ALT while  
simultaneously pressing the PRTSC key.  
(Sample Illustration) PRTSC key on the keyboard  
Character keys  
Typing with the character keys is very much like typing on a  
typewriter, except that:  
The space bar creates a space character instead of just passing  
over an area of the page.  
The lowercase letter l (el) and the number 1 are not  
interchangeable.  
The uppercase letter O and the number 0 are not  
interchangeable.  
Ctrl, Fn, and Alt keys  
(Sample Illustration) Ctrl, Fn, and Alt keys  
The Ctrl, Fn, and Alt keys do different things depending on the  
program you are using. For more information, see your program  
documentation.  
Function keys  
The function keys (not to be confused with the Fn key) are the 12  
keys at the top of the keyboard.  
(Sample Illustration) Function keys  
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Learning the Basics  
Starting a program  
103  
F1 through F12 are called function keys because they execute  
programmed functions when pressed. Used in combination with the  
Fn key, function keys marked with icons execute specific functions  
on the computer. For example, Fn + F9 turns the touch pad ON/OFF.  
For more information, see “Hot key functions” on page 198.  
Special Windows® keys  
Windows® key  
Application key  
(Sample Illustration) Special Windows® keys  
Your computer’s keyboard has one key and one button that have  
special functions in Windows®:  
Windows® key—Opens the Start menu  
Application key—Has a similar function as the secondary  
mouse button  
Backlit keyboard  
(Available on certain models.)  
Your keyboard may have a backlight illumination feature. If the  
keyboard backlight setting is set to Auto, the backlight turns on  
when you type on the keyboard and turns off after a certain interval  
when you stop typing.  
Starting a program  
The easiest way to start a program is to double-click the name of  
the file that contains the information you want to work on. To find  
the file, use the Start menu or Windows® Explorer.  
If you prefer to open the program first, you have four options. You can:  
Double-click the icon for the program on your desktop  
Use the Start menu  
Use Windows® Explorer to locate the program file  
Use the Search programs and files field in the Start menu  
The next three sections explain how to start a program from the  
Start menu, Windows® Explorer, and the Search programs and files  
field.  
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Learning the Basics  
Starting a program  
104  
Starting a program from the Start menu  
When you install a program, the operating system usually puts an  
icon in the All Programs menu. To start a program that has an icon  
in the All Programs menu, follow these steps, which use the  
Windows® WordPad program as an example:  
1
Click Start, and then All Programs.  
The Windows® operating system displays the All Programs  
menu, which lists programs and program groups. If your  
program is listed, go to step 3, otherwise, continue with step 2.  
NOTE  
If you pause with your mouse on All Programs, it will open it up. You  
may need to scroll up or down to see the complete list.  
2
3
Click the program group, in this example, Accessories.  
The Accessories menu is displayed.  
Click the program, in this example, WordPad.  
WordPad opens.  
To close the program, click the Close button in the upper-right  
corner of the program’s window.  
Starting a program using the Search programs and files field  
This example uses the Start menu’s Search programs and files field  
to start WordPad:  
1
Click Start to display the Start menu.  
The Search programs and files field appears at the bottom of  
the Start menu.  
Search programs  
and files field  
(Sample Image) Search programs and files field in Start menu  
2
Start typing the program’s name (wordpad) in the Search  
programs and files field.  
As you type, all matching files and programs are displayed in a  
separate window.  
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Learning the Basics  
Saving your work  
105  
3
In the search results window, click WordPad under Programs.  
Saving your work  
Before you turn off the computer using the Shut down command,  
save your work on the internal storage drive, external media, flash  
media, or optical disc. This is one of the most important rules of  
computing.  
When you turn off the computer using the Sleep or Hibernate  
commands, your work should be there when you resume.  
Many programs offer a feature that saves documents at regular  
intervals. Check your program’s documentation to see if it has an  
automatic save feature.  
Saving files  
1
Click on the arrow in the upper-left corner of your  
Windows®-based application to display the drop-down menu,  
and then click Save.  
If you are working with a document that already has a file  
name, this is all you need to do. If you created a new document,  
your program displays a Save As dialog box.  
Use this dialog box to specify where to store the document and  
to give it a file name.  
(Sample Image) Save As dialog box  
2
3
Choose the drive and folder where you want your file to be  
stored.  
Type a file name, then click Save.  
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Learning the Basics  
Backing up your work  
106  
Back up all the files you create in case something happens to your  
computer. You can back up your files to different types of media  
such as CDs, DVDs, external storage media, or to a network, if  
available.  
To back up several files at one time, use the Microsoft® Windows®  
Backup program preinstalled on the computer’s internal storage  
drive. Also see “Backing up your data or your entire computer with  
the Windows® operating system” on page 190.  
HINT: Backing up all the files on your internal storage drive may take  
a considerable amount of time and multiple CDs/DVDs. You may  
prefer to use a high-capacity backup system, such as an external  
hard drive.  
Restoring your work  
To restore information from your backup media to your internal  
storage drive, use the Restore option in the Windows® Backup and  
Restore program. Look in the online Help or your operating system  
documentation for information on restoring files.  
(Sample Image) Backup and Restore screen  
TECHNICAL NOTE: When restoring files, the backup program  
prompts you if you try to overwrite a file that already exists on the  
internal storage drive. Make sure the backup version is the one you  
want before overwriting the existing file.  
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Learning the Basics  
Using the optical disc drive  
107  
Using the optical disc drive  
Optical storage is a popular medium for software, music, and video.  
Digital versatile discs or Blu-ray™ Discs provide a significant  
increase in data storage and support features that were not available  
on previous video platforms. These features include wide-screen  
movies, multiple language tracks, digital surround sound, multiple  
camera angles, and interactive menus.  
TECHNICAL NOTE: Your optical disc drive is set to play region 1  
(North America) for DVD-ROMs or BD-ROMs, depending on the type  
of drive. If you play a DVD or Blu-ray Disc™ from another region, the  
drive will automatically change to play in the format of the other  
region. The drive will allow you to change regions four times. On the  
fourth change, the region will be “locked in.” That is, the drive will  
only play DVDs and Blu-ray™ Discs from that last region. Note that  
changing from region 1 to region 2 and back to region 1 is counted  
as two changes.  
NOTE  
For optimum DVD and Blu-ray Disc™ performance, it is  
recommended that you play DVDs and Blu-ray™ Discs while  
running the computer on AC power.  
NOTE  
When viewing DVD and Blu-ray Disc™ movies use the DVD or  
Blu-ray Disc™ player software that came with your computer.  
Viewing Blu-ray Disc™ movies  
(Available on certain models.)  
Your system may come with a Blu-ray Disc™ drive. Due to  
differences between High Definition and previous viewing  
capabilities, consider the following:  
Use an HDCP (High-Bandwidth Digital Content Protection)  
HDMI™ cable to view High Definition content via your  
Blu-ray Disc™ drive on an external monitor or television. The  
external monitor or television must support HDMI™.  
Some Blu-ray Disc™ movies have online content that can be  
accessed from the disc. To view this content, your computer  
must be connected to the Internet.  
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Learning the Basics  
108  
While viewing online content, your system may not view it in  
High Definition on an external monitor, even though your  
display setting is set to simultaneous. This is due to the lower  
resolution used in the simultaneous setting. For more  
information on your computer’s display settings, see  
“Directing the display output when you turn on the computer”  
on page 87.  
When an HDMI™ cable is used to send a High Definition  
signal to an external monitor the audio signal is automatically  
sent with the video signal. If you want to change the  
destination of the audio signal, use the Sound properties in the  
Control Panel.  
(Sample Image) Sound properties window  
If you want to use the internal speakers, click on the Speakers  
tab and click Set Default.  
Use the arrow keys on your keyboard to navigate within the  
Blu-ray Disc™ player console.  
NOTE  
Use of the touch pad or a mouse is not supported within the  
Blu-ray Disc™ player.  
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Learning the Basics  
Using the optical disc drive  
109  
Optical disc drive components  
The optical disc drive is located on the side of the computer.  
Your optical disc drive may look like this:  
Drive in-use indicator light  
Eject button  
Manual eject hole  
(Sample Illustration) Optical disc drive  
Drive in-use indicator light—Indicates when the drive is in use.  
Eject button—Press to release the disc tray.  
Do not press the eject button or turn off the computer while the drive  
in-use indicator light is glowing. Doing so could damage the disc or  
the drive.  
When the disc tray is open, be careful not to touch the lens or the  
area around it. Doing so could cause the drive to malfunction.  
Manual eject hole—Use if you need to release the disc tray when  
the power is off. Use a straightened paper clip or other narrow  
object to press the manual eject button located inside the hole.  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
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Learning the Basics  
Using the optical disc drive  
110  
Media control buttons  
(Available on certain models.)  
The media control buttons located on the system control panel  
above the keyboard let you mute the sound and play audio CDs or  
DVD movies when the computer is on.  
3D ON/OFF button*  
Mute button  
Play/pause button  
Illumination ON/OFF  
button*  
Volume control  
buttons  
Wireless antenna  
ON/OFF button  
*Available on certain models  
(Sample Illustration) Media control buttons  
The Wireless antenna ON/OFF button allows you to  
enable/disable the computer’s Wi-Fi® antenna.  
The 3D ON/OFF button allows you to enable/disable the Web  
Camera’s 3D capability. (Available on certain models.)  
The Illumination ON/OFF button allows you to set the panel LED  
and keyboard backlight conditions.  
The Play/pause button starts playing the disc, or will pause the it if  
currently playing.  
The Mute button allows you to mute the sound.  
The Volume control buttons allow you to increase/decrease the  
volume of the sound coming from the computer.  
Inserting an optical disc  
To insert an optical disc into the drive:  
1
2
Make sure the computer is turned on.  
The drive will not open if the computer’s power is off.  
Make sure the drive’s in-use indicator light is off.  
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Learning the Basics  
Using the optical disc drive  
111  
3
4
Press the drive’s eject button.  
The disc tray slides partially out of the drive.  
Grasp the tray and pull it fully open.  
(Sample Illustration) Drive tray fully extended  
5
Hold the disc by its edges and check that it is free of dust.  
If the disc is dusty, clean it as described in “Caring for optical  
discs” on page 114.  
6
Place the disc carefully in the disc tray, label side up.  
(Sample Illustration) Positioning the disc in the drive  
7
Gently press the disc onto the center spindle until it clicks into  
place.  
Handle DVDs, Blu-ray™ Discs and CDs carefully, making contact  
only with the center hole and edge. Do not touch the surface of the  
disc. Do not stack discs. If you incorrectly handle the discs, you  
could lose data.  
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Learning the Basics  
Using the optical disc drive  
112  
8
9
Make sure the disc is completely on the spindle and is lying flat  
on the tray.  
If you insert the disc incorrectly, it may jam the drive. If this happens,  
contact Toshiba support for assistance.  
Push the disc tray in by pressing gently on the center of the tray  
until it clicks into place.  
You are ready to use the disc.  
Playing an audio CD  
Insert an audio CD and close the disc tray.  
If the computer is turned on, the default player opens.  
To play the CD or to pause, click the Play/pause button.  
To stop the CD, click the Stop button.  
Before putting on headphones to listen, turn the volume down. Do  
not set the volume too high when using headphones. Continuous  
exposure to loud sound can harm your hearing.  
Playing optical media  
If you insert an optical disc into the optical disc drive and the  
Auto-Run feature does not automatically start your disc, try  
launching the optical disc manually. To do this, follow these steps:  
1
2
Click Start, and then Computer.  
Double-click the optical disc drive icon.  
The drive will run the optical disc.  
If your disc does not run using this method, try using an application  
that is associated with the media on the disc. For example, if it is a  
music CD, open Windows Media® Player and use it to select and  
then play the CD. For other types of media, use the associated  
software to open the files on the disc.  
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Learning the Basics  
Using the optical disc drive  
113  
Recording optical media  
Depending on the configuration, your computer may come with an  
optical disc drive that allows you to:  
Play pre-recorded and recorded optical media.  
Read/write data and multi-media files to recordable optical  
media.  
For more information regarding supported optical media formats  
please refer to your computer’s detailed specifications at  
NOTE  
Due to manufacturing and quality variations in third party optical  
media (e.g., CD or DVD) or optical media players/recorders, in  
certain cases, your Toshiba optical disc drive may not record on  
certain optical media that bear the applicable logo, or play back  
optical media recorded by other computers or optical media  
recorders. Additionally, certain optical media recorded on your  
optical disc drive may not play back or operate properly on other  
computers or optical media players. These problems are not due to  
any defect in your Toshiba computer or optical disc drive. Please  
refer to your computer's product specification for listing of specific  
format compatibilities.  
Copy protection technology may also prevent or limit recording or  
viewing of certain optical media.  
For details on how to use the software, please refer to the respective  
Online Help menus.  
Removing a disc with the computer on  
To remove an optical disc with the computer turned on:  
1
Press the eject button on the drive.  
Do not press the eject button while the drive in-use indicator light is  
glowing. Doing so could damage the disc or the drive.  
Also, if the disc is still spinning when you open the disc tray, wait for  
it to stop spinning before you remove it.  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
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Learning the Basics  
Toshiba’s online resources  
114  
Removing a disc with the computer off  
To remove a disc with the computer turned off:  
1
Insert a slender object, such as a straightened paper clip, into  
the manual eject hole.  
The disc tray slides partially out of the drive.  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
Caring for optical discs  
Store your discs in their original containers to protect them  
from scratches and keep them clean.  
Do not bend a disc or place heavy objects on top of it.  
Do not apply a label to, or otherwise mar the surface of, a disc.  
Hold a disc by its outside edge. Fingerprints on the surface can  
prevent the optical disc drive from reading the data properly.  
Do not expose discs to direct sunlight or extreme heat or cold.  
To clean a disc that is dirty, wipe it with a clean, dry cloth. The  
most efficient method to clean it is to start from the center of  
the disc and wipe toward the outward edge (not in a circle). If  
necessary, moisten the cloth with water or a neutral cleaner  
(not benzine or rubbing alcohol). Let the disc dry completely  
before inserting it in the drive.  
Toshiba’s online resources  
Toshiba maintains a number of online sites to which you can  
connect. These sites provide information about Toshiba products,  
give help with technical questions and keep you up to date with  
future upgrades. For more information, see “Contacting Toshiba”  
on page 194.  
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Chapter 3  
Mobile Computing  
This chapter covers all aspects of using your computer while  
traveling.  
Toshiba’s energy-saver design  
Your computer enters a low-power suspension mode when it is not  
being used, thereby conserving energy and saving money in the  
process. It has a number of other features that enhance its energy  
efficiency.  
Many of these energy-saving features have been preset by Toshiba.  
We recommend you leave these features active, allowing your  
computer to operate at its maximum energy efficiency, so that you  
can use it for longer periods while traveling.  
Running the computer on battery power  
The computer contains a removable Lithium-Ion (Li-Ion) battery  
that provides power when you are away from an AC outlet. You can  
recharge it many times.  
115  
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Mobile Computing  
Running the computer on battery power  
116  
Battery Notice  
Battery life rating is for comparison purposes only, and does not  
indicate the battery life that will be obtained by any individual user.  
Actual battery life may vary considerably from specifications  
depending on product model, configuration, applications, power  
management settings and features utilized, as well as the natural  
performance variations produced by the design of individual  
components. The battery life rating is only achieved on the select  
models and configurations tested by Toshiba under the specific test  
settings at the time of publication and is not an estimate of a  
system’s battery life under any conditions other than the specific  
test settings.  
Recharge time varies depending on usage. Battery may not charge  
while the computer is consuming full power. After a period of time,  
the battery will lose its ability to perform at maximum capacity and  
will need to be replaced. This is normal for all batteries. To  
purchase a new battery pack, see the accessories information  
included with your computer or visit the Toshiba Web site at  
accessories.toshiba.com. Use only batteries designed to work with  
your Toshiba computer.  
To ensure that the battery maintains its maximum capacity,  
operate the computer on battery power at least once a month. The  
Lithium-Ion battery has no memory effect so it is not necessary to  
let the battery fully discharge each time. However, for better  
accuracy of the battery meter, it is helpful to fully discharge the  
battery periodically. Please see “Maintaining your battery” on  
page 130 for procedures. If the computer is continuously operated  
on AC power through an AC adaptor for an extended period (more  
than a month), the battery may fail to retain a charge. This may  
shorten the life of the battery, and may cause the battery meter to be  
inaccurate.  
NOTE  
For optimum optical media performance, it is recommended that you  
play DVDs while running the computer on AC power. For more  
information about Windows® power plans, see “Power Plans” on  
page 123.  
The computer also has an internal real-time-clock (RTC) battery.  
The RTC battery powers the RTC memory that stores your system  
configuration settings and the current time and date information. It  
maintains this information for up to a month while the computer is  
turned off.  
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Mobile Computing  
Charging batteries  
117  
TECHNICAL NOTE: Depending on your system, the RTC battery may  
only charge while the computer is turned on.  
Power management  
Your computer ships with the power management options preset  
to a configuration that will provide the most stable operating  
environment and optimum system performance for both AC power  
and battery modes.  
Changes to these settings may result in system performance or  
stability issues. Users who are not completely familiar with the power  
management component of the system should use the preset  
configuration. For assistance with setup changes, contact Toshiba’s  
Customer Support Center.  
Using additional batteries  
In addition to the battery, you may also have an optional secondary  
battery (not included with your computer). If you travel and need to  
work for many hours without an AC power source, you may  
purchase a battery module for use in the computer, or carry  
additional charged battery packs with you. You can then replace a  
discharged battery and continue working.  
For more information on batteries and accessories, see  
Charging batteries  
The battery needs to be charged before you can use it to power the  
computer.  
Never leave batteries in the battery charger for more than a week at a  
time. Doing so may reduce the potential charge of the battery.  
Always use the battery charger specified by Toshiba. You can order a  
Toshiba battery charger from Toshiba’s Web site at  
NOTE  
Battery charge time may vary depending on the applications, power  
management settings, and features used.  
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Mobile Computing  
Charging batteries  
118  
Charging the battery  
To charge the battery while it is in your computer, plug the  
computer into a live electrical outlet. The battery charges whether  
the computer is on or off.  
TECHNICAL NOTE: The recharging of the battery cannot occur when  
your computer is using all of the power provided by the AC adaptor to  
run applications, features, and devices. Your computer's Power Options  
utility can be used to select a power level setting that reduces the power  
required for system operation and will allow the battery to recharge.  
The battery may not start charging immediately under the following  
conditions:  
The battery is extremely hot or cold.  
To ensure that the battery charges to its full capacity, wait until  
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to  
26 degrees Celsius).  
The battery is almost completely discharged.  
Leave the power connected and the battery should begin  
charging after a few minutes.  
HINT: Once the battery is fully charged, we recommend that you  
operate your computer on battery power until the battery discharges  
completely. Doing this extends battery life and helps ensure accurate  
monitoring of battery capacity.  
Charging the RTC battery  
Your computer has an internal real-time clock (RTC) battery. The  
RTC battery powers the System Time Clock and BIOS memory  
used to store your computer’s configuration settings. When fully  
charged, it maintains this information for up to a month when the  
computer is powered off.  
The RTC battery may have become completely discharged while  
your computer was shipped, resulting in a CMOS error message  
during startup. The error message may vary by computer model.  
NOTE  
Depending on your system, the RTC battery may only charge while  
the computer is turned on.  
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Mobile Computing  
Monitoring battery power  
119  
To recharge the RTC battery, plug the computer into a live electrical  
outlet and leave the computer powered on for 24 hours.  
NOTE  
It is seldom necessary to charge the RTC battery because it charges  
while the computer is on. If the RTC battery is low, the real-time  
clock and calendar may display the incorrect time and date or stop  
working.  
When Hibernation mode is enabled and the RTC battery is  
completely discharged, a warning prompts you to reset the real-time  
clock.  
The computer can be used while the RTC battery is being charged,  
although the charging status of the RTC battery cannot be  
monitored.  
Monitoring battery power  
The computer’s battery light gives you an indication of the battery’s  
current charge.  
Glows amber while the battery is being charged  
(AC adaptor connected)  
Glows red when the battery is fully charged  
Is unlit when the battery has discharged, the battery is not  
charging, or the AC adaptor is not plugged into the computer or  
AC outlet  
NOTE  
Battery life and charge time may vary, depending upon power  
management settings, applications and features used.  
Flashes amber when the battery charge is low and it is time to  
recharge the battery or plug in the AC adaptor  
NOTE  
If the DC-IN light flashes amber during charging, either a battery  
pack is malfunctioning, or it is not receiving correct input from the  
AC power supply.  
Disconnect the AC power cord/cable and remove the battery pack.  
See “Changing the battery” on page 126 for information on replacing  
the battery.  
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Monitoring battery power  
120  
HINT: Be careful not to confuse the battery light ( ), the power  
light ( ), and the power button light (above the keyboard).  
When the power light or power button light flashes amber, it  
indicates that the system is suspended (using the Windows®  
operating system Sleep command).  
Power  
button  
System indicator lights  
DC-IN light  
Power light  
Battery light  
Internal storage drive/ODD light  
Memory card reader light  
Wireless indicator light  
Wireless WAN indicator light*  
*Available on certain models  
(Sample Illustration) Power and battery light locations  
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Monitoring battery power  
121  
Determining remaining battery power  
NOTE  
Wait a few moments after turning on the computer before trying to  
monitor the remaining battery power. The computer needs this time  
to check the battery’s remaining capacity and perform its  
calculations.  
Move the pointer over the power icon in the notification area, see  
“Finding your way around the desktop” on page 134 for more  
information on the notification area. A pop-up message displays the  
remaining battery power as a percentage.  
With repeated discharges and recharges, the battery’s capacity  
gradually decreases. A frequently used older battery does not power  
the computer for as long as a new battery, even when both are fully  
charged.  
TECHNICAL NOTE: The computer drains the battery faster at low  
temperatures. Check your remaining charge frequently if you are  
working in temperatures below 50 degrees Fahrenheit.  
The computer calculates the remaining battery charge based on your  
current rate of power use and other factors such as the age of the  
battery.  
What to do when the battery runs low  
When the battery runs low you can:  
Plug the computer into an external power source and recharge  
the battery  
Place the computer into Hibernation mode and replace the  
battery with a charged spare (not included with your computer)  
Save your work and turn off the computer  
If you do not manage to do any of these things before the battery  
completely runs out of power, the computer automatically enters  
Hibernation mode and turns itself off. Hibernation mode keeps  
track of where you were, so that when you turn on the power again,  
you can continue where you left off.  
If you have Hibernation mode enabled (the default), the computer  
copies the details of your open programs and files to the internal  
storage drive before shutting down. For more information on using  
Hibernation, see “Hibernation mode” on page 89.  
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Monitoring battery power  
122  
Setting battery notifications  
You can set two notifications. Each notification can be set to alert  
you when a specified percentage of remaining battery power has  
been reached. You can also set the computer to enter Sleep mode or  
Hibernation mode or to completely power down when the  
notification goes off.  
To change the default notification settings:  
1
2
3
4
Click Start, Control Panel, System and Security, and then  
Power Options.  
The Power Options window appears.  
Click Change plan settings under the power plan to be  
customized.  
The Edit Plan Settings window appears.  
Click Change advanced power settings.  
The Advanced settings tab of the Power Options window  
appears.  
Double-click Battery to display the battery options.  
(Sample Image) Advanced settings tab of Power Options screen  
Configure the alarm settings to suit your needs.  
5
Conserving battery power  
How long a fully charged battery pack lasts when you are using the  
computer depends on a number of factors, such as:  
How the computer is configured  
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Monitoring battery power  
123  
How much you use the internal storage drive, optical disc  
drive, or other optional devices  
Where you are working, since operating time decreases at low  
temperatures  
There are various ways in which you can conserve power and  
extend the operating time of your battery:  
Enable Sleep or Hibernation, which saves power when you turn  
off the computer and turn it back on again  
Use the Windows® power-saving option plans  
These power-saving options control the way in which the computer  
is configured. By using them, you can increase the length of time  
you can use the computer before you need to recharge the battery.  
The following sections describe how to choose a Power Plan and  
discuss each power-saving option.  
Power Plans  
You can choose a predefined Power Plan or select your own  
combination of power options. To do this:  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
The Windows® Power Options window appears.  
(Sample Image) Windows® Power Options window  
2
Select an appropriate plan for your work environment or create  
your own custom plan.  
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Monitoring battery power  
124  
3
Click Create a power plan in the left pane to set up a new  
plan.  
NOTE  
To edit a plan or to edit advanced settings, continue to the following  
steps.  
4
Click Change plan settings to choose the plan you want to  
edit.  
This screen allows you to change basic settings.  
5
Click Change advanced power settings to access settings for  
battery notification levels, internal storage drive power save  
time, etc.  
You can click on the plus signs to expand each item and to see  
what settings are available for each item.  
6
Click OK to save the plan changes you have performed.  
By default the two power plans eco and Balanced are satisfactory  
for most people and do not need to be edited. The eco plan is the  
best used for maximum battery time. The Balanced plan is a  
compromise between battery time and performance.  
Using a hot key to set the Power Plan  
You may use a hot key to set the Power Plan.  
To set the Power Plan:  
1
Press Fn and F2 simultaneously to display the Power Plan hot  
key card.  
(Sample Image) Power Plan hot key card  
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Using the TOSHIBA eco power plan  
125  
2
3
While continuing to press Fn, press F2 until you select the  
desired Power Plan.  
The Power Plan options are: eco and Balanced.  
Release the Fn key.  
The hot key card disappears. You are now in the selected mode.  
Using the TOSHIBA eco power plan  
This computer is equipped with the TOSHIBA eco power plan.  
Operating the computer with this power plan enabled reduces  
electrical power consumption by slightly lowering system  
performance. For example, when this power plan is enabled, the  
brightness of the display is reduced and the interval before Sleep  
mode takes effect is shortened. To enable or disable the TOSHIBA  
eco power plan, press the eco Utility™ button.  
eco Utility™ button  
(Sample Illustration) Locating the eco Utility™ button  
The TOSHIBA eco Utility™ monitors your power savings from  
using the eco power plan by tracking real-time power consumption  
and accumulated savings over time. To learn how to access the  
utility, see “TOSHIBA eco Utility™” on page 165.  
For more information on the TOSHIBA eco power plan, see the  
Help file in the TOSHIBA eco Utility™ window.  
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Changing the battery  
126  
Changing the battery  
When your battery has run out of power, you have two options: plug  
in the AC adaptor or install a charged battery.  
Never short circuit the battery pack by either accidentally or  
intentionally bringing the battery terminals in contact with another  
conductive object. This could cause serious injury or fire, and could  
also damage the battery pack and computer.  
Never expose a battery pack to abnormal shock, vibration or  
pressure. The battery pack's internal protective device could  
fail, causing it to overheat or ignite, resulting in caustic liquid  
leakage, or explosion or fire, possibly resulting in death or  
serious injury.  
TECHNICAL NOTE: To avoid losing any data, save your files and  
then either completely shut down your computer or put it into  
Hibernation mode before changing the battery.  
Removing the battery from the computer  
To remove the battery:  
1
2
Save your work.  
Turn off the computer or place it in Hibernation mode  
according to the instructions in “Using and configuring  
Hibernation mode” on page 93.  
3
4
Unplug and remove any cables connected to the computer,  
including the AC adaptor.  
Close the display panel and turn the computer upside down.  
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Changing the battery  
127  
5
Slide the battery release lock to the unlocked position.  
(Sample Illustration) Unlocking the battery release lock  
6
7
Slide the battery release latch to release the battery.  
Pull the discharged battery out of the computer.  
(Sample Illustration) Removing the battery  
If the battery is leaking or its case is cracked, put on protective  
gloves to handle it, and discard it immediately. Always dispose of  
used battery packs in compliance with all applicable laws and  
regulations. Put insulating tape, such as cellophane tape, on the  
electrode during transportation to avoid a possible short circuit, fire  
or electric shock. Failure to do so could possibly result in serious  
injury.  
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Changing the battery  
128  
Inserting a charged battery  
To insert a battery:  
1
Wipe the terminals of the charged battery with a clean cloth to  
ensure a good connection.  
2
Insert the charged battery into the slot until the latch clicks.  
The battery pack has been designed so that you cannot install it  
with reverse polarity.  
If the battery does not slide into the slot easily, move the battery  
release lock to the unlocked position and try again. Do not force the  
battery into position.  
(Sample Illustration) Inserting the battery  
Slide the battery release lock to the locked position.  
3
(Sample Illustration) Locking the battery release lock  
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Taking care of your battery  
129  
4
5
Turn the computer right side up.  
Reconnect any cables that were removed in step 3 of  
“Removing the battery from the computer” on page 126.  
6
Restart the computer.  
Taking care of your battery  
The following sections offer tips on how to take care of your battery  
and prolong its life.  
Safety precautions  
If the battery pack produces an odor, overheats or changes  
color or shape while it is being used or charged, turn off the  
computer’s power immediately and disconnect the power  
cord/cable from the power socket. Carefully remove the battery  
pack from the computer.  
Do not try to disassemble a battery pack.  
Do not overcharge or reverse charge a battery. Overcharging  
will shorten its life, and reverse charging could damage it.  
Avoid touching the metal terminals of the battery with another  
metal object. Short-circuiting the battery can cause it to  
overheat and may cause damage to the battery or the computer.  
Do not incinerate a spent battery, as this could cause it to  
explode and release caustic liquid.  
If a battery is leaking or damaged, replace it immediately. Use  
protective gloves when handling a damaged battery.  
To replace the battery, use an identical battery that you can  
purchase through the Toshiba Web site at  
A reverse polarity condition should be avoided with all  
batteries. The battery is designed so that it cannot be installed  
in reverse polarity.  
Charge the battery only in the computer or in a battery charger  
designated as an approved option.  
When you install the battery pack, you should hear a click  
when it is seated properly.  
Do not expose the battery pack to fire. The battery pack could  
explode.  
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Taking care of your battery  
130  
Maintaining your battery  
Fully discharging your battery pack will allow better accuracy of  
the battery meter.  
To fully discharge your battery pack:  
Periodically, disconnect the computer from a power source and  
operate it on battery power until the battery pack fully  
discharges. Before doing so, follow the steps below:  
1
2
Turn off the computer’s power.  
Disconnect the AC adaptor and turn on the computer’s  
power. If it does not turn on, go to step 4.  
3
4
Operate the computer on battery power for five minutes. If  
the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully  
discharged. If the battery light flashes or there is some  
other warning to indicate a low battery, go to step 4.  
Connect the AC adaptor to the computer and the  
power cord/cable to a power outlet. The DC-IN or AC  
power-light should glow red, and the battery light should  
glow amber to indicate that the battery pack is being  
charged. If the DC-IN or AC power-light indicator does  
not glow, power is not being supplied. Check the  
connections for the AC adaptor and power cord/cable.  
5
Charge the battery pack until the battery light glows red.  
If you have extra battery packs, rotate their use.  
If you will not be using the system for an extended period,  
more than one month, remove the battery pack.  
If you are not going to use the computer for more than eight  
hours, disconnect the AC adaptor.  
Store spare battery packs in a cool dry place out of direct  
sunlight.  
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Disposing of used batteries  
131  
Disposing of used batteries  
The life of a battery pack depends on usage. When the battery pack  
needs replacing, the battery light flashes amber shortly after you  
have fully recharged the battery.  
You must discard a battery if it becomes damaged.  
Never attempt to dispose of a battery pack by burning or by  
throwing it into a fire, and never allow exposure to a heating  
apparatus (e.g., microwave oven). Heat can cause a battery pack to  
explode and/or release caustic liquid, both which may possibly  
cause serious injury.  
Always dispose of used battery packs in compliance with all  
applicable laws and regulations. Put insulating tape, such as  
cellophane tape, on the electrode during transportation to avoid a  
possible short circuit, fire or electric shock. Failure to do so could  
possibly result in serious injury.  
Always use the battery pack supplied as an accessory or an  
equivalent battery pack specified in the User's Manual. Other  
battery packs have different voltage and terminal polarities. Use of  
non-conforming battery packs could generate smoke or cause fire or  
rupture, possibly resulting in serious injury.  
After repeated use, the batteries will finally lose their ability to hold  
a charge and you will need to replace them. Under certain  
applicable laws and regulations, it may be illegal to dispose of old  
batteries by placing them in the trash.  
Please be kind to our shared environment. Check with your local  
government authority for details regarding where to recycle old  
batteries or how to dispose of them properly. If you cannot find the  
information you need elsewhere, call Toshiba at: (800) 457-7777.  
In addition, Toshiba’s recycling initiatives include recycling  
programs, events and consumer promotions. For details, please visit  
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Traveling tips  
132  
Toshiba is dedicated to preserving the environment by sponsoring  
Call2Recycle™, a program of the Rechargeable Battery Recycling  
Corporation. For more information and for drop-off locations, visit  
www.rbrc.org or call 1-800-822-8837.  
Notice regarding CR coin cell batteries, applicable to California,  
U.S.A. only:  
Perchlorate Material - special handling may apply.  
Traveling tips  
The environmental precautions listed in “Selecting a place to work”  
on page 44, also apply while traveling.  
Never leave your computer on a sunny ledge or in a place  
where it could get wet or covered in dust.  
Always travel with the computer in a carrying case. Toshiba  
offers a choice of carrying cases for the computer. They all  
provide plenty of extra space for manuals, power cords, and  
compact discs. Contact your authorized Toshiba representative  
for more information or visit Toshiba’s Web site at  
TECHNICAL NOTE: When traveling by air, you may be required to  
pass your computer through airport security equipment. The X-ray  
equipment will not harm your computer.  
NOTE  
Before using your computer aboard an aircraft, make sure the  
Wireless antenna is OFF, if your computer has wireless LAN  
capability.  
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Chapter 4  
Exploring Your Computer’s  
Features  
In this chapter, you will explore some of the special features of your  
computer.  
Exploring the desktop  
The desktop is the launching pad for everything you can do in the  
Windows® operating system. You can use its features to start  
programs, find documents, set up system components, and perform  
most other computing tasks.  
HINT: The illustrated examples in this guide may appear slightly  
different from the screens displayed by your system. The differences  
are not significant and do not indicate any change in the functionality  
of your system.  
133  
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Exploring Your Computer’s Features  
Exploring the desktop  
134  
Finding your way around the desktop  
Your computer’s desktop includes several standard features: icons,  
Start button, taskbar, notification area, and background pattern.  
Icons  
Notification area  
Taskbar  
Start button  
(Sample Image) Windows® operating system desktop  
Icons  
An icon represents a folder, file, or program that can be quickly  
activated by double-clicking the icon.  
You can create a new desktop icon for any folder, file, or program  
by dragging the element’s icon from its location in a window to the  
desktop area.  
You may see various icons displayed on your system desktop, for  
example:  
Recycle Bin—Holds files you have deleted. You may be able to  
retrieve these files until you empty the Recycle Bin.  
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Exploring the desktop  
TECHNICAL NOTE: If you delete a large number of files or very  
large files from the internal storage drive, there may be  
insufficient space available in the Recycle Bin to hold these files.  
In this case, Windows® will prompt you to either permanently  
delete the file(s) or cancel the deletion.  
If you delete a file (of any size) from an external media or flash  
media, it does not go into the Recycle Bin. The file is  
permanently deleted.  
Permanently deleted files cannot be recovered from the Recycle  
Bin.  
For more information on the Recycle Bin, see Windows® online  
Help.  
NOTE  
If you place the pointer over an icon, a popup description of the file  
contents appears.  
Your desktop may contain other icons depending on your  
configuration. See Windows® online Help for more specific  
information on each icon and how to use it.  
Start button  
You use the Start button to:  
Start programs  
Open documents  
Adjust system settings  
Find files  
Access Windows® Help and Support  
Suspend system activity and shut down the computer  
NOTE  
Whenever a procedure in this User’s Guide instructs you to click  
Start, it means that you should click the Start button.  
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Exploring Your Computer’s Features  
Setting up for communications  
136  
Taskbar  
Each time you open a program, a button associated with that  
program appears on the taskbar. With some programs, a button  
appears on the taskbar for each document or window you open. You  
can use these buttons to quickly switch between the programs or  
windows.  
To make a program or window the currently active one, click the  
associated taskbar button.  
Notification area  
The notification area displays icons of tasks or programs that run  
continuously in the background and displays notifications. To learn  
more about each task, position the pointer over the icon for a few  
moments and a short description of the task appears.  
Typical tasks in the notification area are Current time, Power usage  
mode, network connectivity status, and speaker volume.  
To activate a specific task, click the appropriate notification area  
icon.  
Setting up for communications  
To connect to the Internet, use an online service, or communicate  
across the telephone lines with another computer, you need:  
A browser or communications program  
An Internet Service Provider (ISP) or online service if you plan  
to use the Internet  
A way to connect to the ISP (for example Wi-Fi®/LAN, etc.)  
Using Wireless LAN connectivity  
NOTE  
Wireless connectivity and some features may require you to  
purchase additional software, external hardware or services.  
Availability of public wireless LAN access points may be limited.  
Your system may come with an optional wireless LAN module.  
This is a technology that expands wireless communication beyond  
networking equipment, and can connect many different kinds of  
electronic devices without the need for cables.  
For information on how to set up a wireless connection, refer to  
your wireless networking device documentation or your network  
administrator.  
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Exploring audio features  
NOTE  
When the Wireless antenna is ON, the wireless indicator light will  
be lit.  
For help with common Wi-Fi® networking problems, see “Wireless  
networking problems” on page 185.  
Connecting your computer to a network  
You can connect your computer to a network to increase its  
capabilities and functionality using one of its communication ports.  
Accessing a network  
To access a network:  
At the office, connect an Ethernet cable to the Network port  
(RJ45) on your computer. For specific information about  
connecting to the network, consult your network administrator.  
Many hotels, airports, and offices offer Wi-Fi® access. If your  
computer has Wi-Fi®, ask for help when connecting to a  
Wi-Fi® network.  
Exploring audio features  
You can use your computer to record sounds using the computer’s  
internal microphone or an optional external microphone. You can  
listen to sound files or audio CDs using the built-in speakers,  
headphones, or external speakers.  
Recording sounds  
You may record sounds using the computer’s internal microphone  
or by connecting an optional external microphone.  
Using a microphone  
1
If you want to use an external microphone, connect it to the  
computer.  
2
Click Start, All Programs, Accessories, and then Sound  
Recorder.  
Start Recording/Stop Recording button  
(Sample Image) Sound Recorder screen  
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Exploring Your Computer’s Features  
Using the Web Camera  
138  
3
4
5
Click the Start Recording button.  
Speak normally into the microphone.  
When you have finished recording, click the Stop Recording  
button.  
The Save As dialog box appears.  
6
To save the file, type a file name, and then click Save.  
Using external speakers or headphones  
Your computer is equipped with a full stereo sound system with  
internal speakers. Instead of using the internal speakers, you can  
connect headphones or a pair of external stereo speakers.  
Before putting on headphones to listen, turn the volume down. Do  
not set the volume too high when using headphones. Continuous  
exposure to loud sound can harm your hearing.  
TECHNICAL NOTE: When using amplified speakers, use speakers  
that require an external power source. Other types of speakers will be  
inadequate to produce sound from the computer.  
To play back sound files through external speakers or headphones:  
1
2
Locate the headphone jack on the computer.  
Using any necessary adapters, plug the cable from the  
headphones or external speakers into the headphone jack.  
The headphone jack requires a 16-ohm stereo mini connector.  
To adjust the volume:  
For external speakers, use the volume controls on each speaker.  
For headphones, use the computer’s volume control.  
Using the Web Camera  
(Available on certain models.)  
Your computer may come with a built-in Web Camera. With this  
Web Camera you can do the following:  
Take pictures and record videos with your computer  
Chat with others and have them see you while using instant  
messaging (IM) programs  
Have video conference calls  
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Exploring Your Computer’s Features  
Using the Memory card reader  
139  
NOTE  
To email, instant message or video conference, you must be  
connected to the Internet.  
Depending on your computer model, the process of sending email,  
taking pictures or recording video messages may vary.  
The Web Camera software, by default, should already be running.  
The Web Camera indicator light glows blue when the Web Camera  
is active. For more information on the software, click Start, All  
Programs, TOSHIBA, Utilities, and then Web Camera  
Application Help.  
Using the Memory card reader  
The Memory card reader supports the use of Memory Stick®,  
Memory Stick PRO™, Memory Stick PRO Duo™, Memory  
Stick Duo™, Memory Stick Micro™, Secure Digital™ (SD™),  
xD-Picture Card™, or MultiMediaCard® (MMC®) media. These  
media can be used with a variety of digital products: digital music  
players, cellular phones, PDAs, digital cameras, digital video  
camcorders, etc.  
To use a micro or mini SD™ Card, an SD™ adapter is required.  
To avoid damaging your card or computer, never insert a Memory Stick  
Duo™, Memory Stick Pro Duo™, or Memory Stick Micro™ card without  
an adapter into the Memory card reader. Compatibility is not guaranteed  
even with an adapter. See your system’s Detailed Specifications for a  
compatibility list.  
The Memory card reader may also support other types of media.  
NOTE  
Do not use the Copy Disk function for this type of media. To copy  
data from one media to another, use the drag-and-drop feature of the  
Windows® operating system.  
Inserting memory media  
The following instructions apply to all types of supported media  
devices.  
1
Turn the media so that the contacts (metal areas) are face down.  
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Exploring Your Computer’s Features  
Using the Memory card reader  
140  
2
Push the media into the adapter until it locks in place.  
(Sample Illustration) Inserting memory media  
When inserting memory media, do not touch the metal contacts. You  
could expose the storage area to static electricity, which can destroy  
data.  
Removing memory media  
1
Prepare the card for removal by clicking on the Show hidden  
icons button ( ), if necessary, in the notification area and then  
selecting the Safely Remove Hardware and Eject Media  
icon.  
If the system is unable to prepare the media for safe removal, a  
message will tell you to try again later. If the media can be  
removed now, the system displays Safe to Remove Hardware.  
If the computer has a spring-loaded adapter slot, see step 2;  
otherwise, skip to step 3.  
2
3
Gently press the card inward to release it.  
The card pops out slightly.  
Grasp the card and pull it straight out.  
(Sample Illustration) Removing memory media  
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Exploring Your Computer’s Features  
Using the Memory card reader  
141  
Do not remove memory media while data is being written or read.  
Even when the Windows® message “copying...” disappears, writing  
to the media might still be in progress and your data could be  
destroyed. Wait for the indicator light to go out.  
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Chapter 5  
Utilities  
Your computer includes several utilities designed to help you to  
reconfigure your system to best meet your individual needs.  
additional options, or change default options. These utilities are  
described in this chapter.  
NOTE  
sample images are applicable only if the related utility is available on  
your system.  
TOSHIBA Assist  
TOSHIBA Application Installer  
Supervisor password  
User password  
TOSHIBA Face Recognition Utility  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA HDD Protection Utility  
Mouse Utility  
TOSHIBA Hardware Setup  
TOSHIBA Sleep Utility  
142  
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Utilities  
TOSHIBA Button Support  
TOSHIBA Accessibility  
TOSHIBA eco Utility™  
TOSHIBA wireless LAN indicator  
TOSHIBA Service Station  
TOSHIBA PC Health Monitor  
TOSHIBA Assist  
The TOSHIBA Assist provides quick access to computer functions  
and allows you to customize a range of computer settings.  
To access TOSHIBA Assist, click Start, All Programs,  
TOSHIBA, Utilities, and then TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
(Sample Image) TOSHIBA Assist window  
The TOSHIBA Assist offers four categories of options:  
Connect  
Secure  
Protect & Fix  
Optimize  
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Utilities  
TOSHIBA Assist  
144  
Connect  
The features available in this category are:  
Bluetooth® Settings  
(Sample Image) TOSHIBA Assist window – Connect tab  
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Utilities  
TOSHIBA Assist  
145  
Secure  
The features available in this category are:  
Supervisor password  
User password  
(Sample Image) TOSHIBA Assist window – Secure tab  
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Utilities  
TOSHIBA Assist  
146  
Protect & Fix  
The features available in this category are:  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA HDD Protection Utility  
(Sample Image) TOSHIBA Assist window – Protect & Fix tab  
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147  
Optimize  
The features available in this category are:  
Mouse Utility  
TOSHIBA Hardware Setup (Hardware Settings)  
TOSHIBA Button Support  
TOSHIBA Accessibility  
TOSHIBA Face Recognition Utility  
TOSHIBA Sleep Utility  
TOSHIBA eco Utility™  
(Sample Image) TOSHIBA Assist window – Optimize tab  
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Utilities  
148  
TOSHIBA Application Installer  
TOSHIBA Application Installer  
The TOSHIBA Application Installer allows you to reinstall the  
drivers and applications that were originally bundled with your  
computer.  
To reinstall drivers and applications:  
1
Click Start, All Programs, My Toshiba, and then TOSHIBA  
Application Installer.  
2
Click Next.  
(Sample Image) TOSHIBA Application Installer screen  
Click the item you want to install.  
3
(Sample Image) TOSHIBA Application Installer selection screen  
4
Click Install, then follow the on-screen prompts to complete  
the installation process.  
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Utilities  
Setting passwords  
149  
Setting passwords  
Setting a password lets you walk away from your computer while  
providing additional protection for your files. When you set a  
password, you must enter the password before you can work on  
your computer again.  
TOSHIBA supports several types of passwords on your computer:  
An instant password—Secures your open programs and files  
when leaving the computer temporarily.  
NOTE  
You need to have created a password for your Windows® account to  
use an instant password.  
A power-on password—Prevents unauthorized users from  
starting the computer.  
A supervisor password—Prohibits unauthorized users from  
accessing certain functions such as TOSHIBA Hardware  
Setup. This is useful if more than one person uses the  
computer.  
When setting up passwords, keep the following in mind:  
The user password can be set up under the supervisor  
password.  
The supervisor password must be set before the user password,  
or the user password must be deleted and then re-entered after  
the supervisor password is set.  
Using an instant password  
An instant password secures your system with a single keystroke.  
Use this feature when you leave your desk for a few minutes and do  
not want to turn off the computer.  
To use an instant password, press Fn + F1.  
To unlock your system, press any key or touch the pointing device  
and the Windows® Logon screen will appear. Select your user name  
and enter your password, if any.  
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Utilities  
Setting passwords  
150  
Using a supervisor password  
A supervisor password prevents other users from changing  
hardware configuration options.  
Setting a supervisor password  
If you choose to set a supervisor or user password, TOSHIBA  
strongly recommends that you save your password in a location  
where you can later access it should you not remember it.  
TOSHIBA is not responsible for any losses that may occur to you, your  
organization or others as a result of the inability to access your  
computer.  
To set a supervisor password:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the Supervisor Password icon.  
2
3
The Supervisor Password tab of the TOSHIBA Password  
Utility window appears.  
(Sample Image) Supervisor Password tab  
4
5
Click Registered.  
Enter your password, and then enter it again to verify.  
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Setting passwords  
151  
6
Click OK.  
The supervisor password utility dialog box appears.  
7
8
Select Able to run HWSetup or Unable to run HWSetup  
and then Click OK.  
Restart the system to complete the process.  
Deleting a supervisor password  
To delete a supervisor password:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the Supervisor Password icon.  
2
3
The Supervisor Password tab of the TOSHIBA Password  
Utility window appears.  
4
Click Not Registered.  
A pop-up screen appears asking for a password.  
Enter the password, then click OK.  
Click OK to exit.  
5
6
7
Restart the system to complete the process.  
Using a user password  
A user password provides power-on password protection.  
Setting a user password  
If you choose to set a supervisor or user password, TOSHIBA  
strongly recommends that you save your password in a location  
where you can later access it should you not remember it.  
TOSHIBA is not responsible for any losses that may occur to you, your  
organization or others as a result of the inability to access your  
computer.  
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Setting passwords  
152  
To register a password for the power-on password functions:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the User Password icon.  
Click Registered.  
2
3
4
5
6
7
Enter your password, and then enter it again to verify.  
Click OK.  
Click OK to exit.  
Deleting a user password  
To cancel the power-on password function:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA Assist.  
The TOSHIBA Assist window appears.  
On the left side, click the Secure tab.  
Click the User Password icon.  
2
3
4
5
Click Not Registered.  
Follow the on-screen instructions to remove the user password.  
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Utilities  
153  
TOSHIBA Face Recognition Utility  
TOSHIBA Face Recognition Utility  
Your computer may come with the TOSHIBA Face Recognition  
utility. This utility provides another way to log on to your computer.  
NOTE  
For high security purposes, TOSHIBA Face Recognition is not a  
suitable substitute for Windows® passwords. To ensure the security  
of your system use your established Windows® passwords to log on.  
Please refer to the online help file to learn more about this utility  
and what it offers. To locate the help file, go to: Start, All  
Programs, TOSHIBA, Utilities, Face Recognition Help. The  
help file covers the following topics:  
Setting up a Face Recognition account  
Registering a user image  
Updating a user image  
Changing a user image  
Deleting a user image  
Configuring Settings  
Authentication Functions  
Please note that some changes to the likeness of a registrant, such as  
hair style changes or wearing a cap or glasses, may affect the  
recognition rates when such changes occur after the registrant’s  
image has been registered.  
TOSHIBA Face Recognition does not guarantee the correct  
identification of a user and may incorrectly recognize faces that are  
similar to the registrant’s. In addition, bright background light and  
or shadows may prevent a registrant from being recognized  
correctly. If recognition fails, log on to your computer using your  
Windows® password.  
TOSHIBA does not guarantee that the face recognition utility  
technology will be completely secure or error-free. TOSHIBA does  
not guarantee that the face recognition utility will accurately screen  
out unauthorized users at all times. TOSHIBA is not liable for any  
failure or damage that might arise out of the use of the face  
recognition software or utility.  
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Utilities  
154  
TOSHIBA PC Diagnostic Tool Utility  
TOSHIBA PC Diagnostic Tool Utility  
This utility can help diagnose problems with devices in your  
computer. Refer to the online Help documentation within the  
application for additional help.  
NOTE  
The TOSHIBA PC Diagnostic Tool utility may show tests for features  
you do not have. This is normal and does not indicate a problem.  
To use the TOSHIBA PC Diagnostic Tool utility:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
PC Diagnostic Tool, or click the PC Diagnostic Tool icon in  
the Protect & Fix tab of TOSHIBA Assist.  
The TOSHIBA PC Diagnostic Tool window appears.  
2
Click the Diagnostic Tool tab.  
(Sample Image) TOSHIBA PC Diagnostic Tool window  
3
NOTE  
4
Select the devices that you would like to test by clicking the  
check box that appears to the left of the device.  
Click the + (plus) and - (minus) symbols to expand and collapse the  
categories.  
Click Start Diagnostics when you are ready to begin the tests.  
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Utilities  
155  
TOSHIBA HDD Protection Utility  
TOSHIBA HDD Protection Utility  
The TOSHIBA HDD Protection Utility controls your computer’s  
hard disk drive (HDD) protection feature, which parks the HDD  
whenever motion is detected on the computer. Using this utility,  
you can enable or disable hard disk drive (HDD) protection, and set  
the motion detector’s sensitivity level for AC power and battery  
power operation.  
To use the TOSHIBA HDD Protection Utility:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
HDD Protection Settings, or click the HDD Protection icon  
in the Protect & Fix tab of TOSHIBA Assist.  
The TOSHIBA HDD Protection Properties window appears.  
(Sample Image) TOSHIBA HDD Protection Properties window  
2
Select ON to enable HDD protection, or select OFF to disable  
HDD protection.  
3
4
Set the battery and AC power detection levels as desired.  
Click OK.  
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Utilities  
Mouse Utility  
156  
Mouse Utility  
The Mouse utility allows you to change your pointing device or  
mouse settings.  
To access the Mouse utility:  
1
Click Start, Control Panel, Hardware and Sound, and then  
under Devices and Printers, click Mouse, or click the Mouse  
icon in the Optimize tab of TOSHIBA Assist.  
The Mouse Properties screen appears.  
The settings you can change are divided into these categories:  
Buttons  
Pointers  
Pointer Options  
Wheel  
Hardware  
Device Settings  
You may see additional categories depending on your  
particular pointing device.  
2
Adjust the settings as desired, then click OK.  
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TOSHIBA Hardware Setup  
157  
TOSHIBA Hardware Setup  
TOSHIBA Hardware Setup is the TOSHIBA configuration  
management tool available through the Windows® operating  
system. To access it:  
Click Start, All Programs, TOSHIBA, Utilities, and then  
HWSetup, or click the TOSHIBA Hardware Settings icon in  
the Optimize tab of TOSHIBA Assist.  
The TOSHIBA HWSetup screen appears.  
(Sample Image) TOSHIBA HWSetup screen – General tab options  
The TOSHIBA HWSetup screen may have the following tabs:  
Boot Setting—Allows you to change the sequence in which  
your computer searches the drives for the operating system  
You can also manually choose the Boot Setting by pressing the  
power button to power on the computer, then quickly pressing  
the F12 key.  
Select the boot device by pressing the arrow keys, then  
pressing the Enter key.  
Boot Speed—Reduces the time needed for the BIOS to  
initialize, using either the Fast or Normal settings.  
Panel open/Power on—Allows you to turn on the  
computer when opening the display panel while the  
computer is turned off.  
NOTE  
Since the system is a quick-booting system, you must press the keys  
immediately after pressing the power button.  
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TOSHIBA Hardware Setup  
158  
on the system control panel  
Display—Allows you to change various default settings for the  
built-in display  
NOTE  
When the computer restarts, it remembers the last configuration. If  
data does not appear on the display you are using after starting in  
Sleep mode, press Fn + F5. For more information, see “Directing the  
display output when you turn on the computer” on page 87.  
General—Allows you to view the current BIOS version or  
change certain settings back to their default values  
Keyboard—Allows you to access the wake-on keyboard  
function  
LAN—Allows you to set networking functions  
Password—Allows you to set a user password  
SATA—Allows you to adjust settings for the internal storage  
drive interface  
USB—Allows you to enable or disable USB Legacy Emulation  
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TOSHIBA Sleep Utility  
159  
TOSHIBA Sleep Utility  
(Available on certain models.)  
This utility displays whether the “USB Sleep and Charge function”  
is enabled or disabled and shows the position of the USB port that  
supports the “USB Sleep and Charge function.” It also displays the  
remaining battery capacity.  
Starting the TOSHIBA Sleep Utility  
To start this utility, click Start, All Programs, TOSHIBA,  
Utilities, and then Sleep Utility.  
USB Sleep and Charge  
Your computer can supply USB bus power (DC 5V) to the USB  
port even when the computer is in Sleep mode, Hibernation mode  
or shutdown state (powered off).  
This function can only be used for the port that supports the USB  
Sleep and Charge function (hereinafter called “compatible port”).  
Compatible ports are USB ports that have the ( ) symbol icon.  
You can use the "USB Sleep and Charge function" to charge certain  
USB compatible external devices such as mobile phones or portable  
digital music players. However, the "USB Sleep and Charge  
function" may not work with certain external devices even if they  
are compliant with the USB specification. In those cases, power on  
the computer to charge the device.  
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TOSHIBA Sleep Utility  
160  
NOTE  
When “USB Sleep and Charge function” is set to Enabled, USB  
bus power (DC 5V) will be supplied to the compatible port even  
when the power of the computer is turned OFF.  
USB bus power (DC 5V) is similarly supplied to the external  
devices which are connected to the compatible ports. However,  
some external devices cannot be charged solely by supplying  
USB bus power (DC 5V).  
As for the specifications of the external devices, please contact  
the device manufacturer or check the specifications of the  
external devices thoroughly before use.  
If USB Sleep and Charge is enabled, the computer’s battery will  
discharge during hibernation or when the computer is turned off.  
It is recommended that you connect the AC adaptor to the  
computer when enabling the USB Sleep and Charge function.  
Using the “USB Sleep and Charge function” to charge external  
devices will take longer than charging the devices with their own  
chargers.  
If an external device is connected to the compatible port when  
the AC adaptor is not connected to the computer, the battery of  
the computer will be depleted even when the power of the  
computer is turned OFF. As such, we recommend that you  
connect the AC adaptor to the computer when using the “USB  
Sleep and Charge function.”  
External devices connected to the USB bus power (DC 5V)  
function that interfaces with the power ON/OFF of the computer  
may always be in an operational state.  
When there is a current overflow of the external device connected  
to the compatible port, USB bus power (DC 5V) supply may be  
stopped for safety reasons.  
When "USB Sleep and Charge function" is set to Enabled, the  
"USB Wakeup function" does not work for compatible port.  
In that case, if there is a USB port that does not have the USB  
Sleep and Charge function-compatible icon ( ), attach the  
mouse or keyboard to it.  
The "USB Wakeup function" will now work, but the "USB Sleep  
and Charge function" will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come  
into contact with USB ports. Do not allow USB ports to come into  
contact with metal products, for example when carrying the computer  
in your bag.  
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TOSHIBA Sleep Utility  
161  
Enabling/Disabling USB Sleep and Charge  
This utility can be used to enable or disable the USB Sleep and  
Charge function. To enable this function, select the Enable USB  
Sleep and Charge check box in the utility. To disable this function,  
de-select the check box.  
You can also control whether charging takes place when the  
computer is running on battery power. To do so, select or de-select  
the Enable under Battery Mode check box in the utility.  
If you enable charging when the computer is running on battery  
power, you can specify that charging stops when battery power  
drops below a certain level. Use the slider at the bottom of the  
utility window (beneath the “Lower limit of remaining battery life”  
heading) to specify when charging should stop. For example, if you  
set the slider to 10%, charging will stop when 10% or less of the  
battery power remains.  
Power supply mode settings  
Your computer may provide two different charging modes, to  
support various types of USB devices. If your computer provides  
more than one charging mode, the charging mode you should select  
depends on the USB device you want to charge. For example,  
Typical Mode, which is the default mode, will charge a wide  
variety of digital audio players. If your device does not charge in  
Typical Mode, try using Alternate Mode. To select a different  
charging mode, use the Power supply mode drop-down list in the  
utility.  
(Sample Image) TOSHIBA Sleep Utility screen  
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Utilities  
TOSHIBA Sleep Utility  
162  
NOTE  
With certain external devices, the USB Sleep and Charge function  
may not work no matter which charging mode you select. In those  
cases, disable USB Sleep and Charge in the utility and turn the  
computer on to charge the device, or use a different charging device.  
USB Sleep and Music  
(Available on certain models.)  
Your Toshiba computer may be equipped with the “Sleep and  
Music” feature that allows you to listen to music stored on a  
portable audio device using the speakers of your computer, even  
when the computer is powered OFF. Power OFF includes Sleep  
Mode, Hibernation Mode, or shutdown state.  
When the Sleep and Music feature is enabled, it is possible to play  
music from the computer’s speakers by connecting an audio cable  
to the Microphone/Line-in  
jack. Using this feature discharges  
the computer’s battery; therefore, it is recommended that the  
computer be connected to an external power source via the AC  
Adaptor.  
The volume settings and sound quality may differ between  
Windows® mode and “Sleep and Music” mode. When using the  
“Sleep and Music” feature, the volume adjustment and mute setting  
cannot be changed from the computer. To adjust these settings, use  
the volume controls on your portable audio device. Be sure to turn  
down the volume of the portable audio device before connecting it  
to the computer.  
NOTE  
This feature applies only to the computer’s speakers. The headphone  
jack and mute function on the computer are disabled when using  
“Sleep and Music.”  
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Utilities  
TOSHIBA Button Support  
163  
TOSHIBA Button Support  
TOSHIBA Button Support allows you to customize the eco,  
Illumination, Media, and Mute buttons. These buttons are located  
on the system control panel directly above the keyboard.  
To access TOSHIBA Button Support:  
1
Click the TOSHIBA Button Support icon in the Optimize  
tab of TOSHIBA Assist.  
The TOSHIBA Button Support window appears.  
(Sample Image) TOSHIBA Button Support screen  
2
Under Button Name, select the button whose function is to be  
customized.  
3
4
Make the desired selections.  
Click OK.  
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Utilities  
TOSHIBA Accessibility  
164  
TOSHIBA Accessibility  
The TOSHIBA Accessibility utility allows you to use the Fn key to  
create a hot key combination with one of the function keys without  
pressing the two keys simultaneously as is usually required. Using  
Accessibility lets you make the Fn key a sticky key, meaning you can  
press it once, release it, and then press a function key to activate the  
hot key function.  
(Sample Image) TOSHIBA Accessibility window  
To use TOSHIBA Accessibility:  
1
Click Start, All Programs, TOSHIBA, Utilities, and then  
Accessibility, or click the Accessibility icon in the Optimize  
tab of TOSHIBA Assist.  
The TOSHIBA Accessibility window appears.  
Check the Use Fn-StickyKey box.  
Put a check mark next to the desired option.  
Click OK.  
2
3
4
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Utilities  
TOSHIBA eco Utility™  
165  
TOSHIBA eco Utility™  
The TOSHIBA eco Utility™ monitors your power savings from  
using the eco power plan by tracking real-time power consumption  
and accumulated savings over time.  
To access the TOSHIBA eco Utility™, do one of the following:  
Click Start, All Programs, TOSHIBA, Utilities, and then  
TOSHIBA eco Utility.  
Double-click the TOSHIBA eco Utility icon in the notification  
area.  
Right-click the TOSHIBA eco Utility icon in the notification  
area and select Launch TOSHIBA eco Utility.  
The TOSHIBA eco Utility™ window appears.  
(Sample Image) TOSHIBA eco Utility™ window  
To activate the TOSHIBA eco power plan, select ON in the  
upper-left section of the screen.  
For more information on the TOSHIBA eco power plan and utility,  
click the Help button at the bottom of the window.  
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Utilities  
166  
TOSHIBA wireless LAN indicator  
TOSHIBA wireless LAN indicator  
(Available on certain models.)  
The TOSHIBA wireless LAN indicator allows you to view the  
networks you are currently connected to.  
To access the list of connected networks, before logging in, click on  
the TOSHIBA wireless LAN indicator icon located on the upper  
right side of the logon screen. A screen with the list of connected  
networks appears.  
(Sample Image) TOSHIBA Accessibility window  
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Utilities  
TOSHIBA Service Station  
167  
TOSHIBA Service Station  
The TOSHIBA Service Station helps you keep your new computer  
running at its best by notifying you when updated software,  
firmware, documentation or other information is available for your  
computer. The TOSHIBA Service Station will alert you when  
updates are available, and you can then choose to install the updates  
if you wish.  
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor software program monitors  
computer system functions such as power consumption, the cooling  
system and the 3D Accelerometer (available on certain models). It  
alerts users to specific system conditions via pop-up messages. It  
also tracks the usage of the computer and related devices and logs  
service-relevant information on the computer's internal storage  
drive.  
The collected information includes device operation time and  
number of actuations or status changes (e.g.: number of power  
button and Fn key combination uses, and AC adaptor, battery, LCD,  
fan, HDD, sound volume, wireless communication switch, docking  
and USB information), date of initial system use, and also computer  
and device usage (e.g.: power settings, battery temperature and  
recharging, CPU, memory, backlight illumination time, and  
temperatures for various devices). The collected information is not  
limited to the examples specified here. The stored data uses a very  
small portion of the total hard disk capacity (approximately 3 MB  
or less per year).  
This information is used to identify and provide a notification of  
system conditions that may affect the performance of your  
TOSHIBA computer. It may also be used to help diagnose problems  
should the computer require service by TOSHIBA or TOSHIBA's  
authorized service providers. Additionally, TOSHIBA may use this  
information for quality assurance analysis.  
Subject to the use restrictions above, the data logged on the internal  
storage drive may be transferred to entities located outside of your  
country or region of residence (e.g., European Union). Those  
countries may or may not have the same data protection laws or  
data protection levels as required by your home country or region.  
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Utilities  
168  
TOSHIBA PC Health Monitor  
You may disable the TOSHIBA PC Health Monitor at any time by  
uninstalling the software via the Windows® Control Panel. Doing so  
will automatically delete all collected information from the internal  
storage drive.  
The TOSHIBA PC Health Monitor software does not extend or  
modify TOSHIBA's obligations under its standard limited warranty  
in any way. TOSHIBA's standard limited warranty terms and  
limitations apply.  
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Chapter 6  
If Something Goes Wrong  
Some problems you may encounter when using your computer are  
relatively easy to identify and solve. Others may require help from  
your network administrator or the manufacturer of the software  
program.  
This chapter aims to help you solve many problems by yourself. It  
covers the problems you are most likely to encounter.  
If all else fails, contact Toshiba. You will find information on  
Toshiba’s support services at the end of this chapter.  
Problems that are easy to fix  
Your program stops responding.  
If you are working with a program that suddenly freezes all  
operations, chances are the program has stopped responding. You  
can exit the failed program without shutting down the operating  
system or closing other programs.  
To close a program that has stopped responding:  
1
Press Ctrl, Alt, and Del simultaneously (once), then click Start  
Task Manager.  
The Windows® Task Manager window appears.  
169  
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If Something Goes Wrong  
Problems when you turn on the computer  
170  
2
3
4
Click the Applications tab.  
If a program has stopped responding, the words “not  
responding” appear beside its name in the list.  
Select the program you want to close, then click End Task.  
Closing the failed program should allow you to continue  
working. If it does not, continue with the next step.  
Close the remaining programs one by one by selecting the  
program name, then End Task.  
Closing all programs should allow you to continue working. If  
it does not, power off your computer and then restart it.  
Problems when you turn on the computer  
These problems may occur when you turn on the power.  
The computer will not start.  
Make sure you attached the AC adaptor and power cord/cable  
properly or installed a charged battery.  
Press and hold the power button for at least 10 seconds.  
If you are using the AC adaptor, check that the wall outlet is  
working by plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the power indicator. If  
the indicator is glowing, the computer is on. Also, try turning the  
computer off and then on.  
If you are using an AC adaptor, verify that the computer is receiving  
power from the external power source by looking at the DC-IN  
light. If the indicator is glowing, the computer is connected to a live  
external power source.  
The computer starts but when you press a key nothing  
happens.  
Verify that the active program accepts text input. Try clicking your  
mouse on an area where you can type text and try typing again.  
Your computer may be in Sleep mode and have a software or  
resource conflict. When this happens turning the power on returns  
you to the problem instead of restarting the system. To clear the  
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the  
computer via software, or follow the steps if your program stops  
responding (see “Problems that are easy to fix” on page 169).  
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If Something Goes Wrong  
Problems when you turn on the computer  
171  
The computer displays the WARNING RESUME FAILURE/Windows Error  
Recovery – Windows did not shut down successfully message.  
To continue, select Start Windows normally. This can happen if  
the computer was put into Sleep mode and the battery has  
discharged. If you performed a shutdown before this message was  
displayed, a program or driver may have prevented Windows® from  
shutting down.  
Data stored in the computer’s memory has been lost. Data stored in  
the computer’s internal storage drive may not be affected.  
Always save your data even when you are using Sleep mode. If  
your battery fully discharges, information that has not been saved  
will be lost. Your computer can be configured to warn you when the  
battery is running low see “What to do when the battery runs low”  
on page 121.  
If you are running on battery power, it is recommended that you do  
not leave the computer in Sleep mode for long periods of time.  
To charge the battery, leave the computer plugged into a live wall  
outlet for several hours. For more information see “Charging  
batteries” on page 117.  
The DC-IN light is blinking.  
If the DC-IN light is blinking, try the following steps:  
1
Cut off power to the computer by disconnecting the AC adaptor  
and removing the battery. The error condition will be  
interrupted, and the DC-IN light will stop flashing.  
2
Put the battery back into the computer. Do not connect the AC  
adaptor. Try turning the computer on again.  
If the computer starts normally, the AC adaptor may be  
defective and will need to be replaced.  
If the DC-IN light starts flashing, remove the battery, and  
continue with the steps below.  
3
Connect the AC adaptor to the computer. Leave the battery out  
of the computer. Try turning the computer on again.  
If the computer starts normally, the battery may need  
charging, may be depleted, or may be defective. Turn the  
computer on, insert the battery, and then leave the computer  
running for several hours, which will deliver a slow, steady  
“trickle-charge” to the battery. Once the battery has been  
trickle-charged, it may begin working correctly again.  
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If Something Goes Wrong  
172  
The Windows® operating system is not working  
If the trickle-charging does not prove effective, visit the  
Toshiba Web site at support.toshiba.com and see the Support  
Bulletin Step-Charging the computer’s battery (click the  
Ask Iris® link and search for the support bulletin by name).  
4
5
Connect the AC adaptor to a different power outlet, preferably  
in a different room. If the computer starts normally, there may  
be a problem with the AC outlet itself, or the voltage level  
available from it.  
Verify that the AC adaptor is the correct unit for your computer  
model. The computer may not be able to start from an AC  
adaptor that is rated for less current (amperage) than the  
computer requires, even if the rated voltage is correct, and the  
plug fits correctly in the DC-IN socket. The labels on the  
bottom of the computer and the AC adaptor show the  
specifications for voltage ("V") and current ("A") for each  
device. The voltage level must match exactly. The amperage  
rating of the AC adaptor must be equal to or greater than that  
required by the computer.  
The battery light is blinking when the computer is on.  
If the battery light is blinking when the computer is on, this  
indicates a power mismatch. Do the following:  
1
Check the OUTPUT specifications on the AC adaptor  
(for example, DC 19V – 3.95A)  
2
Check the INPUT specifications on the bottom of the  
computer.  
The output specifications of the AC adaptor must match the  
input specifications of the computer.  
3
If the specifications do not match, locate and use the AC  
adaptor that shipped with your computer. If the specifications  
do match, contact Toshiba. See “Contacting Toshiba” on  
page 194.  
The Windows® operating system is not working  
Once you are familiar with the desktop and used to the way the  
operating system responds to your work routine, you can easily  
detect if the operating system is not working correctly. For  
example:  
The operating system fails to start after the initial startup  
appears.  
The operating system takes a long time to start.  
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If Something Goes Wrong  
173  
The Windows® operating system is not working  
The operating system responds differently from the normal  
routine.  
The screen does not look right.  
Unless a hardware device has failed, problems usually occur when  
you change the system in some way such as installing a new  
program or adding a device.  
If you experience any of these problems, use the options in the  
Startup menu to fix the problem.  
Using Startup options to fix problems  
If the operating system fails to start properly, you may have to  
change your system’s configuration or verify the startup procedure  
to fix the problem. To do this, use the options in the Startup menu.  
To open the Startup menu:  
1
2
Restart your computer.  
Press F8 when your computer starts and before Windows® starts  
loading.  
The Windows® Advanced Boot Options menu displays these  
options:  
Repair Your Computer  
Safe Mode  
Safe Mode with Networking  
Safe Mode with Command Prompt  
Enable Boot Logging  
Enable low-resolution video (640 x 480)  
Last Known Good Configuration (advanced)  
Directory Services Restore Mode  
Debugging Mode  
Disable automatic restart on system failure  
Disable Driver Signature Enforcement  
Start Windows® Normally  
When you highlight each option using the arrow keys, Windows®  
displays information about each option at the bottom after  
Description.  
See your Windows® documentation for further explanation.  
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If Something Goes Wrong  
174  
The Windows® operating system is not working  
NOTE  
If your computer is connected to a network, the Startup menu may  
display different versions of Safe mode.  
Internet problems  
My Internet connection is very slow.  
Many factors contribute to the speed with which you can surf the  
Internet. They include: network speed, network conditions, time of  
day (when everyone else is surfing, your access can be slow) and  
popularity of the sites you are trying to access. If accessing a  
particular site is very slow, try later.  
My browser cannot find the URL address I typed in.  
Make sure you separated the domain names of the address with the  
forward slash (/). Check the spelling of each name and the syntax of  
the address carefully. A single incorrect letter or missed character  
will make it impossible for your browser to locate the site.  
My browser cannot find a site I bookmarked.  
The World Wide Web is constantly changing. A site you  
bookmarked yesterday may not be available today or its server may  
be down for temporary repair. Try again later.  
The Windows® operating system can help you  
If the operating system has started properly but you still have a  
problem using your computer, the online Help can assist you in  
troubleshooting the problem.  
To access the Windows® operating system Help and Support:  
1
Click Start, then click Help and Support, or press F1.  
The Help and Support window appears.  
2
Then do one or both of the following:  
In the Search programs and files field, type in the topic for  
which you need help and follow the on-screen instructions.  
Click one of the options listed in the window and then  
follow the on-screen instructions.  
You can connect to Support Online by clicking the Ask button and  
then clicking Microsoft Customer Support or by going to Toshiba  
support at support.toshiba.com.  
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If Something Goes Wrong  
Fixing a problem with Device Manager  
175  
Fixing a problem with Device Manager  
Device Manager provides a way to check and change the  
configuration of a device.  
Changing the default settings using Device Manager can cause other  
conflicts that make one or more devices unusable. Device Manager  
is a configuration tool for advanced users who understand  
configuration parameters and the ramifications of changing them.  
Checking device properties  
Device Manager provides a way to view the properties of a device.  
Properties include the name of the manufacturer, the type of device,  
the drivers installed, and the system resources assigned to the  
device.  
To check a device’s properties:  
1
Click Start, Control Panel, System and Security, and then  
under System, click Device Manager.  
2
3
To view the device(s) installed, double-click the device type.  
To view the properties, double-click the device.  
The operating system displays the device Properties dialog  
box, which provides an array of tabs. They may include:  
The General tab, which provides basic information about  
the device.  
The Resources tab, which lists resources assigned to the  
device. This tab does not appear if the device is not using  
resources.  
The Driver tab, which displays the drivers being used by  
the device. This tab also provides options for updating the  
driver or rolling back the driver in case the new version is  
causing a problem.  
The tabs that appear in the dialog box vary from one device to  
another.  
For more information about Device Manager, refer to Windows®  
online Help.  
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If Something Goes Wrong  
Memory problems  
176  
Memory problems  
that seem to be hardware or even software related. It is worthwhile  
1
Click Start, and then click the Shut down button in the  
lower-right corner of the Start menu.  
The computer shuts down completely.  
2
3
Remove the memory module, following the instructions in  
“Removing a memory module” on page 59.  
Reinstall the memory module, following the instructions in  
“Installing a memory module” on page 54, and making sure the  
module is seated properly.  
4
5
Check for the error again.  
If the error recurs, remove the memory module entirely and  
check for the error again.  
If removing the memory module eliminates the error, the  
memory module may be faulty. If the error recurs without the  
memory module installed, the error is not caused by the  
memory module.  
TECHNICAL NOTE: You must have at least one memory module  
installed for the computer to work.  
NOTE  
For this model, Slot A is the bottom slot. Slot B is the top slot. If only  
one memory module is to be installed, it must be installed in Slot A.  
Power and the batteries  
Your computer receives its power through the AC adaptor and  
power cord/cable or from the system batteries (battery, optional  
secondary battery, and real-time clock (RTC) battery). Power  
problems are interrelated. For example, a faulty AC adaptor or  
power cord/cable will neither power the computer nor recharge the  
batteries.  
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If Something Goes Wrong  
Power and the batteries  
177  
Here are some typical problems and how to solve them:  
The DC-IN light does not come on when you plug in the AC  
adaptor and power cord/cable.  
Make sure the AC adaptor and power cord/cable are firmly plugged  
into both the wall outlet and the computer.  
If the DC-IN light still does not come on, check that the wall outlet  
is working properly by plugging in a lamp or other appliance.  
The AC adaptor and power cord/cable work correctly, but the  
battery will not charge.  
The battery does not charge while the computer is consuming full  
power. Try turning off the computer.  
The battery may not be inserted correctly in the computer. Turn off  
the computer, remove the battery, clean the contacts with a soft dry  
cloth (if necessary) and replace the battery. See “Removing the  
battery from the computer” on page 126.  
The battery may be too hot or too cold to charge properly. If you  
think this is the probable cause, let the battery reach room  
temperature and try again.  
If the battery has completely discharged, it will not begin charging  
immediately. Leave the AC adaptor and power cord/cable  
connected, wait 20 minutes and see if the battery is charging.  
If the battery light is glowing after 20 minutes, let the computer  
continue charging the battery for at least another 20 minutes before  
you turn on the computer.  
If the battery light does not glow after 20 minutes, the battery may  
have reached the end of its useful life. Try replacing it.  
The battery appears not to power the computer for as long as  
it usually does.  
If you frequently repeat shallow charge and discharge, the battery  
meter may become inaccurate. Let the battery discharge  
completely, then try charging it again.  
Check the power options via your Power Plans (see “Power Plans”  
on page 123). Have you added a device, such as a memory module,  
that takes its power from the battery? Is your software using the  
internal storage drive more? Is the display power set to turn off  
automatically? Was the battery fully charged to begin with? All  
these conditions affect how long the charge lasts.  
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If Something Goes Wrong  
Keyboard problems  
178  
After a period of time, the battery will lose its ability to perform at  
maximum capacity and will need to be replaced. This is normal for  
all batteries. To purchase a new battery pack, see your accessories  
information included with your computer, or visit the Toshiba Web  
site at accessories.toshiba.com. Refer to this site often to stay  
current on the most recent software and hardware options for your  
computer, and for other product information.  
For more information on maintaining battery power, see “Charging  
batteries” on page 117.  
Keyboard problems  
NOTE  
To capture a print screen of the entire screen, press the  
Fn + PRTSC key.  
To capture only the active window displayed, press Fn + ALT while  
simultaneously pressing the PRTSC key.  
If, while typing, strange things happen or nothing happens, the  
problem may be related to the keyboard itself.  
You have connected an external keyboard and the operating  
system displays one or more keyboard error messages.  
You may need to update your keyboard driver. Refer to the  
documentation that came with the keyboard or to the keyboard  
manufacturer's Web site.  
The keyboard you connected may be defective or incompatible with  
the computer. Try using a different make of keyboard.  
Display problems  
Here are some typical display problems and their solutions:  
The screen is blank.  
Display Auto Off may have gone into effect. Press any key to  
activate the screen.  
You may have activated the instant password feature by pressing  
Fn and F1 simultaneously. If you have registered a password, press  
any key, type the password and press Enter. If no password is  
registered, press any key. The screen reactivates and allows you to  
continue working.  
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If Something Goes Wrong  
179  
Display problems  
If you are using the built-in screen, make sure the display priority is  
not set for an external monitor. To do this, press Fn and F5  
simultaneously (once). If this does not correct the problem, press  
Fn and F5 simultaneously again to return the display priority to its  
previous setting.  
HINT: Holding the Fn key and pressing the F5 key several times will  
advance you through the display options.  
If you are using an external monitor:  
Check that the monitor is turned on.  
Check that the monitor’s power cord/cable is firmly plugged  
into a working power outlet.  
Check that the cable connecting the external monitor to the  
computer is firmly attached.  
Try adjusting the contrast and brightness controls on the  
external monitor.  
Press Fn and F5 simultaneously to make sure the display  
priority is not set for the built-in screen.  
The screen does not look correct.  
You can change the display settings by clicking a blank area of the  
desktop with the secondary control button, then clicking  
Personalize. This opens the Personalization window. Choose a  
theme for your desktop background, under Colors, Sounds, and  
Screen Saver, or change the settings for each of these components  
individually. Click Display and then Change display settings to  
choose the screen resolution.  
For more information, see the Windows® online Help.  
A message displays saying that there is a problem with your  
display settings and that the adapter type is incorrect or the  
current settings do not work with your hardware.  
Reduce the size of the color palette to one that is supported by the  
computer’s internal display.  
To change the display properties:  
1
2
3
4
Right-click in a blank area of the Windows® desktop.  
Click Personalize, and then Display.  
Adjust the screen resolution and/or color quality.  
Click OK.  
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If Something Goes Wrong  
Disk or storage drive problems  
180  
The display mode is set to Simultaneous and the external  
display device does not work.  
Make sure the external monitor is capable of displaying at  
resolutions of 800 x 600 or higher. Devices that do not support this  
resolution will only work in Internal/External mode, and not  
simultaneous mode.  
Small bright dots appear on your TFT display when you turn  
on your computer.  
Small bright dots may appear on your screen display when you  
turn on your computer. Your display contains an extremely large  
number of thin-film transistors (TFT) and is manufactured using  
high-precision technology. Any small bright dots that may appear  
on your display are an intrinsic characteristic of the TFT  
manufacturing technology. Over a period of time, and depending on  
the usage of the computer, the brightness of the screen will  
deteriorate. This is also an intrinsic characteristic of the screen  
technology. When the computer is operated on battery power, the  
screen will dim and you may not be able to increase the brightness  
of the screen while on battery power.  
Disk or storage drive problems  
Problems with the storage drive or with external media usually  
show up as an inability to access the drive or as sector errors.  
Sometimes a drive problem may cause one or more files to appear  
to have garbage in them. Typical problems are:  
You are having trouble accessing a drive, or one or more files  
appear to be missing.  
Make sure you are identifying the drive by its correct name  
(A: or C:).  
Error-checking  
NOTE  
This feature is not available for optical disc drives.  
Run Error-checking, which analyzes the directories and files on the  
storage drive and repairs any damage it finds.  
To run Error-checking:  
1
2
3
Click Start, and then Computer.  
Right-click the drive you want to check.  
On the pop-up menu, click Properties.  
The drive’s Properties box appears.  
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If Something Goes Wrong  
Optical disc drive problems  
181  
4
5
Click the Tools tab.  
Click the Check now... button.  
The Check Disk box appears.  
You can choose one or both options:  
6
7
Automatically fix file system errors  
Scan for and attempt recovery of bad sectors  
Click Start.  
Error-checking tests and repairs the storage drive.  
Your hard disk seems very slow.  
If you have been using your computer for a long time, your files  
may have become fragmented. Run Disk Defragmenter.  
To do this, click Start, All Programs, Accessories, System Tools,  
and then Disk Defragmenter. After it opens, click Defragment  
disk.  
Your data files are damaged or corrupted.  
Refer to your software documentation for file recovery procedures.  
Many software packages automatically create backup files.  
You may also be able to recover lost data using utility software.  
Consult your network administrator.  
Some programs run correctly but others do not.  
This is probably a configuration problem. If a program does not run  
properly, refer to its documentation and check that the hardware  
configuration meets its needs.  
Optical disc drive problems  
You cannot access a disc in the drive.  
If the optical disc drive is an external drive, make sure the two USB  
cables or the AC adaptor cable are properly connected to the  
computer and refer to the documentation that came with your drive.  
Make sure the tray that holds the optical disc is closed properly.  
Press gently until it clicks into place.  
Open the tray and remove the disc. Make sure the tray is clean. Any  
dirt or foreign object can interfere with the laser beam.  
Examine the disc to see if it is dirty. If necessary, wipe it with a  
clean cloth dipped in water or a neutral cleaner.  
Replace the disc in the tray. Make sure that the disc is lying flat,  
label side up. Close the tray carefully, making sure it has shut  
completely.  
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If Something Goes Wrong  
Optical disc drive problems  
182  
You press the disc eject button, but the drive tray does not  
slide out.  
Make sure the computer is connected to a power source and turned  
on. The optical disc drive eject mechanism requires power to  
operate.  
Make sure a program is not accessing the drive and preventing it  
from ejecting.  
If you need to remove a disc and cannot turn on the computer (for  
example, if the battery is completely discharged), use a narrow  
object, such as a straightened paper clip, to press the manual eject  
button. This button is in the small hole next to the optical disc drive  
eject button on the face of the optical disc drive tray.  
Never use a pencil to press the manual eject button. Pencil lead can  
break off inside the computer and damage it.  
Some discs run correctly but others do not.  
Check that the type of disc you are using is compatible with your  
optical disc drive. For more information regarding supported  
optical media formats, refer to the complete detail specifications for  
your computer at support.toshiba.com.  
If the problem is with an optical data disc, refer to the software’s  
documentation and check that the hardware configuration meets the  
program’s needs.  
The disc will not come out of the drive when you click the  
eject button on the screen.  
Press the button on the optical disc drive itself. For additional  
information see You press the disc eject button, but the drive tray  
does not slide out.” on page 182.  
High Definition content via the Blu-ray Disc™ (available on  
certain models) is not displaying properly.  
Make sure you are using an HDCP (High-Bandwidth Digital  
Content Protection) HDMI™ cable. If viewing High Definition  
content on an external monitor, your system may not support this  
function. For more information, see “Viewing Blu-ray Disc™  
movies” on page 107.  
Online content accessed through the Blu-ray Disc™ is not  
displaying.  
Make sure you are connected to the Internet.  
While viewing a Blu-ray Disc™ movie the sound is not  
coming from the computer's speakers.  
You can change the destination of the audio signal in Sound  
properties in the Control Panel.  
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If Something Goes Wrong  
Optical disc drive problems  
183  
NOTE  
Blu-ray Disc™ player Technology.  
(available on certain models)  
Compatibility and/or performance issues are possible. Certain interactive  
features may not be supported due to compatibility, network settings or  
other conditions. Advanced Access Content System (AACS) keys are  
integrated into your computer for copy protection purposes. Occasional  
renewal is required and will initially be provided at no charge. After the  
initial period, Corel Corporation will provide AACS key renewals pursuant  
to its then current terms and conditions. For more information on AACS  
Depending on Blu-ray Disc™ content, you may experience  
"frame dropping" or lower performance. Viewing on an external  
display requires an RGB/HDCP supported HDMI™ port. External  
power is required for viewing Blu-ray Disc™ content. Dual view  
feature is not supported. You must close all other applications  
during Blu-ray Disc™ playback.  
Blu-ray Disc™ player does not support DVD playback. Please  
use Windows Media® player or "TOSHIBA DVD Player" for DVD  
playback.  
Blu-ray Disc™ playback feature support may vary with each  
Blu-ray Disc™. Please contact content publisher directly with  
any questions.  
Do not play a Blu-ray Disc™ when recording a TV program,  
whether live or pre-scheduled. Doing so may cause Blu-ray  
Disc™ playback or television program recording errors.  
While playing a Blu-ray Disc™-J title, keyboard short-cut and  
resume play functions are not supported.  
Blu-ray Disc™ player does not support HD DVDs. Blu-ray™  
Discs with high definition content is required for HD viewing.  
Do not place your computer in sleep or hibernate mode while the  
Blu-ray Disc™ player is running.  
The region code of your Blu-ray Disc™ (video) must match  
the region code of your Blu-ray Disc™ player. Otherwise, the  
Blu-ray Disc™ will not play properly. Region codes can be set  
from the Blu-ray Disc™ software that came with your computer.  
Make sure to connect your computer's power cord/cable to a live  
electrical outlet via the AC Adaptor when playing a Blu-ray  
Disc™, otherwise, Blu-ray Disc™ playback may not operate  
smoothly.  
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If Something Goes Wrong  
Sound system problems  
184  
Sound system problems  
No sound is coming from the computer’s speakers.  
Adjust the volume control.  
Try pressing Fn + Esc to see if volume mute is disabled.  
Check that the volume control on the computer is turned up.  
If you are using external headphones or speakers, check that they  
are securely connected to your computer.  
The computer emits a loud, high-pitched noise.  
This is feedback between the microphone and the speakers. It  
occurs in any sound system when input from a microphone is fed to  
the speakers and the speaker volume is too loud. Adjust the volume  
control.  
Printer problems  
This section lists some of the most common printer problems.  
The printer will not print.  
Check that the printer is connected to a working power outlet,  
turned on and ready (on line).  
Check that the printer has plenty of paper. Some printers will not  
start printing when there are just two or three sheets of paper left in  
the tray.  
Make sure the printer cable is firmly attached to the computer and  
the printer.  
Run the printer’s self-test to check for any problem with the printer  
itself.  
Make sure you installed the proper printer drivers as shown in  
instructions that came with the printer.  
You may have connected the printer while the computer is on.  
Disable Sleep mode, turn off the computer, and turn off the printer.  
Turn the printer back on, make sure it is online, and then turn the  
computer back on.  
Try printing another file. For example, you could create and attempt  
to print a short test file using Notepad. If a Notepad file prints  
correctly, the problem may be in your original file.  
If you cannot resolve the problem, contact the printer’s  
manufacturer.  
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If Something Goes Wrong  
Wireless networking problems  
185  
The printer will not print what you see on the screen.  
Many programs display information on the screen differently from  
the way they print it. See if your program has a print preview mode.  
This mode lets you see your work exactly as it will print. Contact  
the software manufacturer for more information.  
Wireless networking problems  
NOTE  
This section provides general troubleshooting tips for networking  
problems, specifically wireless (Wi-Fi®) networking.  
The terms and concepts used assume a basic understanding of  
networks, and may be for more advanced users. If you need  
assistance or if you are not familiar with the terminology, please see  
Windows® Help and Support or contact your computer technician.  
If your computer is equipped with an internal Wi-Fi® adapter,  
verify that the Wireless antenna is ON (the wireless indicator  
light  
will be lit).  
Verify that your computer can detect access points or routers. If  
it can detect a Wi-Fi® access point or router then it may be a  
configuration issue.  
NOTE  
To determine if your computer has an internal Wi-Fi® adapter, check  
the device list in Device Manager (part of the Windows® Control  
Panel, System and Security). Some Toshiba models may have a  
Wireless antenna ON/OFF switch even though they do not have an  
internal Wi-Fi® adapter.  
Verify that signal strength is good using the utility provided  
with the Wi-Fi® adapter.  
If another computer is on the same network, verify that it has  
network access, and can connect to the Internet. If, for  
example, the other computer cannot browse to a public Web  
site, the ISP’s (Internet Service Provider) service may be  
disrupted.  
Verify that the Service Set Identifier (SSID), or network  
name, is correct - i.e., that it matches the SSID assigned to the  
access point you are attempting to connect through. SSIDs are  
case-sensitive.  
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If Something Goes Wrong  
Wireless networking problems  
186  
Check the Windows® Control Panel's Device Manager to verify  
that the Wi-Fi® adapter is recognized by the Windows®  
operating system, and that the driver is loaded. To access  
the Device Manager, click Start, Control Panel, System  
and Security, and then System. Carefully note any error  
messages - these will be very helpful if you should confer with  
a support technician at a later time.  
Use IPCONFIG to verify that the computer has a useful IP  
address - one other than the private address of  
169.254.xxx.xxx assigned by Windows®.  
1
2
3
Click Start to open the Start menu.  
Type Cmd in the Search programs and files field.  
Enter IPCONFIG /ALL and press Enter.  
The IP address for each active network adapter will be  
displayed.  
Connect your computer directly to your router or broadband  
modem, by plugging a standard CAT5 Ethernet patch cable  
(sold separately) into your computer's RJ45 Ethernet port. If  
your connection problem disappears, the problem lies in the  
Wi-Fi® part of your network.  
If you have enabled any security provisions (closed system,  
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),  
check the access point vendor's Web site for recent firmware  
upgrades. Problems with WEP keys, in particular, are  
frequently addressed in new firmware releases.  
The Windows® operating system wireless management utility  
does not work.  
If you are using an external Wi-Fi® adapter (a USB adapter, or other  
variety), check if the adapter comes with its own management  
utility. If it does, the utility may be disabling the Windows®  
operating system wireless management utility, in which case you  
must use the adapter's management utility. If the documentation  
that accompanies the adapter does not provide enough information  
to determine if this is the case, contact that vendor's support group  
for further advice.  
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If Something Goes Wrong  
DVD Blu-ray Disc™ operating problems  
187  
DVD Blu-ray Disc™ operating problems  
(Available on certain models.)  
If you experience a problem playing DVDs or Blu-ray™ Discs, you  
may be able to fix the problem yourself.  
For general problems playing a DVD or Blu-ray Disc™ title, try the  
following steps:  
1
2
3
Verify that the disc is in a format that the drive supports.  
Ensure that the disc is properly inserted in the drive tray.  
Use the DVD or Blu-ray Disc™ player software that came with  
your computer to view DVD or Blu-ray Disc™ movies.  
4
Clean the disc and try again.  
A dirty drive can also cause audio problems. If you have tried  
several discs and all fail, consider sending your drive to an  
authorized service provider to get it cleaned.  
5
6
7
Verify that your computer recognizes your optical disc drive by  
clicking Start, and then Computer. The optical disc drive  
should appear in the list.  
See “Checking device properties” on page 175 for instructions  
on using Device Manager to view the optical disc drive  
properties.  
Check the Toshiba Web site for new information on optical  
disc drives and their operation.  
A blank screen appears while watching a DVD-ROM or  
BD-ROM movie or title.  
Change the setting for when to turn off the display using the  
following steps:  
1
Click Start, Control Panel, System and Security, and then  
Power Options.  
2
3
4
Click Choose when to turn off the display in the left pane.  
To turn off the display, select Never in the drop-down lists.  
Click Save changes.  
The screen saver runs while you are watching a movie or title.  
If the screen saver is enabled, it runs on top of any movie or title  
you are watching. To disable the screen saver:  
1
2
Right-click on the desktop and click Personalize in the menu.  
Click Screen Saver in the lower-right corner of the window.  
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If Something Goes Wrong  
Develop good computing habits  
188  
3
4
Select None from the Screen saver drop-down list.  
Click OK.  
Develop good computing habits  
Save your work frequently.  
You can never predict when your computer will lock, forcing you to  
close a program and lose unsaved changes. Many software  
programs build in an automatic backup, but you should not rely  
solely on this feature. Save your work! See “Computing tips” on  
page 100 for instructions.  
On a regular basis, back up the information stored on your  
internal storage drive.  
Use Windows® to back up files, or the entire computer, to an optical  
disc, or external hard disk. Here are some ways you can do this:  
Use the Windows® operating system to back up files or your  
entire computer to an optical disc, or external hard disk.  
Copy files to a rewritable external storage device.  
Connect your computer to the office network and copy files to  
your network partition.  
Some people use a combination of these methods, backing up all  
files to tape weekly and copying critical files to external media on a  
daily basis.  
If you have installed your own programs, you should back up these  
programs as well as your data files. If something goes wrong that  
requires you to reformat your internal storage drive and start again,  
reloading all your programs and data files from a backup source  
will save time.  
Read the user’s guides.  
It is very difficult to provide a fail-safe set of steps you can follow  
every time you experience a problem with the computer. Your  
ability to solve problems will improve as you learn about how the  
computer and its software work together.  
Get familiar with all the user’s guides provided with your computer,  
as well as the manuals that come with the programs and devices you  
purchase.  
Your local computer store or book store sells a variety of self-help  
books you can use to supplement the information in the manuals.  
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If Something Goes Wrong  
Develop good computing habits  
189  
Data and system configuration backup in the Windows® operating  
system  
The Windows® operating system offers some easy-to-use features  
for backing up your Windows® settings and your data - documents  
and other important files. Take advantage of these features to  
protect yourself from much more difficult and time-consuming  
restoration procedures, and to safeguard your valuable data from  
loss.  
Saving system configuration with restore points  
The System Restore feature of the Windows® operating system  
quickly creates restore points - ‘snapshots’ of your Windows®  
operating system configuration - and saves them for later recall. If  
you experience problems after installing some new hardware or  
software, you can easily select a previously established Control  
Point to ‘turn back the clock,’ restoring the Windows® operating  
system to the state it was in just prior to the installation. This is  
much easier and more effective than uninstalling the hardware or  
software, which often leaves behind unwanted files and settings. It  
is also easy to undo a restore point selection, if you change your  
mind.  
Follow these steps to create a restore point using the System  
Restore utility:  
1
Click Start, Control Panel, System and Security, and then  
System.  
2
In the left pane, click System protection.  
The System Protection tab of the System Properties window  
appears.  
3
4
Click Create...  
In the input field, enter a name that is descriptive enough to be  
easily understood in the future, such as “Before installing  
Brand X Accounting app.” Then click Create.  
The Windows® operating system creates the restore point,  
automatically stamps it with the current date and time, and  
displays a message that the restore point was successfully  
created.  
5
Click Close.  
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If Something Goes Wrong  
Develop good computing habits  
190  
Then, at a later time, you can re-establish your Windows®  
configuration using the saved restore point. To do this:  
1
Click Start, All Programs, Accessories, System Tools, and  
then System Restore.  
2
Select Recommended restore or Choose a different restore  
point, and then click Next.  
The timestamp and description of each restore point is  
displayed.  
NOTE  
This list may contain restore points that you did not create. Restore  
points labeled System Checkpoint were automatically created by the  
Windows® operating system. Other restore points may have been  
created automatically by applications when they were installed.  
3
4
If you selected Choose a different restore point in step 2,  
select the restore point you want to use, and then click Next.  
Verify that the restore point you selected is the correct one. If it  
is not, click Back to return to the previous step.  
5
6
Close all programs and save all open files.  
Click Finish, and then Yes to begin the system restore.  
Your Windows® operating system configuration will now be  
restored to the state it was in when the chosen restore point was  
created, and then the computer will be automatically restarted.  
Backing up your data or your entire computer with the  
Windows® operating system  
The most valuable component of your computer system is the data  
you create and store on its internal storage drive. Since problems  
with either hardware or software can make the data inaccessible or  
even destroy it, the next most valuable component of your computer  
system may be a recent backup of your data.  
Fortunately, the Windows® operating system offers a convenient  
way to back up your computer or just your important files to optical  
disc drives, or hard drives. An external hard drive is recommended  
in case the internal storage drive fails. No additional software is  
required. Most of the optical disc drives built into recent Toshiba  
portable computer models can write to (or ‘burn’) as well as read  
from optical discs. External optical disc writers are also widely  
available.  
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If Something Goes Wrong  
Develop good computing habits  
191  
Follow these steps to back up your computer or files to optical  
discs, or a storage drive:  
NOTE  
You cannot back up the computer while running on battery power.  
Connect the AC adaptor before continuing.  
1
Prepare your backup target by connecting it and/or inserting a  
blank optical disc in the drive.  
2
3
4
Click Start.  
Click Control Panel.  
Click Back up your computer under the System and  
Security heading. Follow the on-screen instructions to back up  
your files.  
For more help, click Start, Help and Support, and search for  
“back up files.”  
Here are a few tips to help ensure safe and easy installation of new  
hardware (printers, pointing devices, external hard drives, optical  
disc drive writers, scanners, etc.) and software (applications like  
Microsoft® Office and Adobe® Photoshop®, or utility software such  
as special toolbars for your web browser).  
with restore points” on page 189). Before installing anything,  
use the System Restore utility to set a restore point (see the  
section titled restore points). If anything goes wrong, you will  
then be able to easily restore the Windows® operating system to  
the state it was in prior to the installation, undoing any changes  
that the installation process introduced.  
Back up your critical data (see “Backing up your data or your  
entire computer with the Windows® operating system” on  
page 190).  
Have your back up DVD(s) on hand in case you need any files  
from them.  
Do not guess - follow directions carefully! It is often necessary  
to run an installation utility first - before connecting a new  
hardware item to the computer. If the device is connected first,  
it may be very difficult to complete the installation  
successfully. Always carefully follow the installation  
instructions that accompany the hardware or software.  
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If Something Goes Wrong  
Develop good computing habits  
192  
Restart the Windows® operating system. Always restart the  
Windows® operating system after each installation, even if the  
installation utility does not prompt you to do so. This will  
ensure that the installation is completed, and will clean up  
anything that the installation utility left behind.  
Do one installation at a time. If you have several new items to  
add to your computer system, install just one at a time, creating  
restore points immediately before each successive installation.  
This will make it much easier to determine the origin of any  
new problems. For best results, follow this sequence:  
1
2
3
4
5
Back up critical data.  
Create a restore point.  
Install one item of hardware or software.  
Restart the Windows® operating system.  
Use the new hardware or software for a while, noting any  
new problems. Make sure that your critical applications  
(email, business applications, etc.) are working correctly,  
and verify that important devices are still functioning.  
6
For each additional hardware or software item, repeat  
these steps, starting at step 1 if any of your critical data has  
changed, or starting at step 2 if no critical data has  
changed.  
USB Sleep and Charge is not working.  
Make sure that the device you want to charge is connected to a  
port that supports the USB Sleep and Charge function. Ports  
USB Sleep and Charge may be disabled. Open the TOSHIBA  
Sleep and Charge Utility to check if the feature is disabled and  
to enable it if necessary. For more information, see  
“Enabling/Disabling USB Sleep and Charge” on page 161.  
Try selecting a different charging mode in the TOSHIBA Sleep  
and Charge Utility, if your computer provides more than one  
charging mode. For more information, see “Power supply  
mode settings” on page 161.  
If you are attempting to charge a device without an AC adaptor  
connected to the computer, the computer's battery power may  
be below the limit specified in the TOSHIBA Sleep Utility or  
the battery may be depleted. Lower the limit in the TOSHIBA  
Sleep Utility to enable charging at the current battery power  
level, or, if battery power is running low or is depleted, connect  
the AC adaptor to your computer.  
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If Something Goes Wrong  
If you need further assistance  
193  
The USB Sleep and Charge function may not work with certain  
external devices even if they are compliant with the USB  
specification. In those cases, power on the computer to charge  
the device or use a different charging device.  
When the “USB Sleep and Charge function” is set to Enabled  
the “USB Wakeup function” does not work for ports that  
support the “USB Sleep and Charge function.” In that case, use  
a USB port that does not have the “USB Sleep and Charge  
function”-compatible icon ( ), if you have a non-Sleep and  
Charge USB port available or disable the “USB Sleep and  
Charge function.” For more information, see “TOSHIBA Sleep  
Utility” on page 159.  
If you need further assistance  
If you have followed the recommendations in this chapter and are  
still having problems, you may need additional technical assistance.  
This section contains the steps to take to ask for help.  
Before you contact Toshiba  
Since some problems may be related to the operating system or the  
program you are using, it is important to investigate other sources  
of assistance first.  
Try the following before you contact Toshiba:  
Review the troubleshooting information in your operating  
system documentation.  
If the problem occurs while you are running a program, consult  
the program’s documentation for troubleshooting suggestions.  
Contact the software company’s technical support group for  
their assistance.  
Consult the dealer from whom you purchased your computer  
and/or program. Your dealer is your best source for current  
information.  
For the detailed specifications for your computer, visit  
support.toshiba.com. Click Product Support, search for your  
model, and then click Detailed Specs.  
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If Something Goes Wrong  
Other Toshiba Internet Web sites  
194  
Contacting Toshiba  
If you still need help and suspect that the problem is  
hardware-related, Toshiba offers a variety of resources to help  
you.  
Toshiba’s Technical Support Web site  
For technical support, or to stay current on the most recent software  
and hardware options for your computer, and for other product  
information, be sure to regularly check the Toshiba Web site at  
Toshiba voice contact  
Before calling Toshiba, make sure you have:  
Your computer’s serial number  
The computer and any optional devices related to the problem  
Backup copies of your Windows® operating system and all  
other preloaded software on your choice of media  
Name and version of the program involved in the problem  
along with its installation media  
Information about what you were doing when the problem  
occurred  
Exact error messages and when they occurred  
For technical support, call the Toshiba Customer Support Center:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Other Toshiba Internet Web sites  
Worldwide Toshiba corporate site  
Marketing and product information in  
the USA  
Accessories information in the USA  
Canada  
Europe  
Japan  
Mexico and all of Latin America  
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If Something Goes Wrong  
Toshiba’s worldwide offices  
195  
Toshiba USA Self-Service support web  
site  
Community discussion forums for  
Toshiba laptop users  
Toshiba’s worldwide offices  
Australia  
Canada  
Toshiba (Australia) Pty. Limited  
84-92 Talavera Road  
North Ryde NSW 2113  
Sydney  
Toshiba Canada Ltd.  
191 McNabb Street  
Markham, Ontario  
L3R - 8H2  
Australia  
Canada  
France  
Germany  
Toshiba Systèmes (France) S.A.  
7, Rue Ampère; B. P. 131  
92800 Puteaux Cédex  
France  
Toshiba Europe GmbH  
Leibnizstraße 2  
D-93055 Regensburg  
Germany  
Italy  
Japan  
Centro Direzionale Colleoni  
Palazzo Perseo  
Via Paracelso 10  
20041, Agrate Brianza  
Milano, Italy  
Toshiba Corporation, PCO-IO  
1-1, Shibaura 1-Chome  
Minato-Ku, Tokyo, 105-8001  
Japan  
Latin America and Caribbean  
Toshiba America Information  
Systems  
9740 Irvine Blvd.  
Irvine, California 92618  
USA  
Mexico  
Toshiba de México S.A. de C.V.  
Sierra Candela No.111, 6to. Piso  
Col. Lomas de Chapultepec.  
CP 11000 Mexico, DF.  
(800) 457-7777 (within the US)  
949-859-4273 (outside of the US -  
this call may incur long-distance  
charges)  
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If Something Goes Wrong  
Toshiba’s worldwide offices  
196  
Spain  
United Kingdom  
Toshiba Information Systems  
(U.K) Ltd.  
Toshiba Information Systems  
(España) S.A.  
Parque Empresarial San Fernando  
Edificio Europa, 1a Planta  
Escalera A  
Toshiba Court  
Weybridge Business Park  
Addlestone Road  
28831 (Madrid) San Fernando de  
Henares  
Spain  
Weybridge, Surrey KT15 2UL  
United Kingdom  
United States  
Toshiba America Information  
Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618  
United States  
The Rest of Europe  
Toshiba Europe (I.E.) GmbH  
Hammfelddamm 8  
D-4-1460 Neuss  
Germany  
For more information on additional Toshiba worldwide locations,  
please visit: www.toshiba.co.jp/index.htm.  
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Appendix A  
Hot Keys/TOSHIBA Cards  
Hot keys and TOSHIBA Cards provide a quick way to modify  
selected system functions and to launch applications.  
There are two types of TOSHIBA Cards: Hot Key Cards and  
Application Cards.  
Hot Key Cards  
The Hot Key Cards are used to set or modify the following system  
functions:  
Mute  
Lock (Instant security)  
Power Plan  
Sleep  
Hibernation  
Output (Display switch)  
Brightness control  
Wireless  
Touch pad  
Zoom (Display resolution)  
ODD  
197  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
198  
Using the Hot Key Cards  
The Hot Key Cards are normally hidden from view. The Cards  
appear when you press the Fn key.  
NOTE  
Hot keys are keys that, when pressed in combination with the Fn key,  
turn system functions on and off. Hot keys have a legend on the key  
indicating the option or feature the key controls.  
To use the Hot Key Cards:  
1
Press and hold the Fn key.  
The TOSHIBA Cards appear along the top of the screen.  
(Sample Image) Hot Key Card display  
2
Select the desired option.  
The selected Card is displayed full-size with its available  
options below it. All other Cards are again hidden from view.  
To use a Hot Key Card using a hot key:  
1
2
Press and hold the Fn key.  
Press the hot key associated with the desired function.  
The associated hot key Card appears at the top of the screen  
with its available options below it.  
3
To cycle through the displayed options, hold down Fn and press  
the hot key repeatedly. Release the Fn key when the desired  
option is selected.  
Hot key functions  
Hot key functions are performed using either the Hot Key Cards or  
by pressing the associated hot key. This section lists the available  
hot key functions.  
NOTE  
Hot keys are keys that, when pressed in combination with the Fn key,  
turn system functions on and off. Hot keys have a legend on the key  
indicating the option or feature the key controls.  
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Hot Keys/TOSHIBA Cards  
199  
Hot key functions  
Optical disk drive  
This TOSHIBA Card or hot key ejects the optical disk drive  
tray on your computer.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
(Sample Image) ODD options  
To open the tray, select eject  
To cancel, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hot key functions  
200  
Volume Mute  
This TOSHIBA Card or hot key enables/disables volume  
mute on your computer.  
When volume mute is enabled, no sound will come from  
the speakers or headphones.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
(Sample Image) Volume Mute options  
To enable mute, select  
To disable mute, select  
.
.
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Hot Keys/TOSHIBA Cards  
201  
Hot key functions  
Lock (Instant security)  
This TOSHIBA Card or hot key blanks the display.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
(Sample Image) Security options  
To enable lock, select  
To cancel, select  
.
.
The Fn + F1 hot key function activates instant security. The user  
logon screen will appear and a user with a valid account will need  
to log back on to gain access to the computer.  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
202  
Power plan  
This TOSHIBA Card or hot key displays the power plans  
and cycles through the power plans.  
The properties of each power plan, and the power plans that  
are displayed by this function, are set in the Power Options  
window.  
or  
Selecting this Card or pressing the hot key displays the  
currently selectable power plans:  
Fn +  
(Sample Image) Power Plan options  
Cycle through the power plans, then select the desired  
power plan.  
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Sleep mode  
This TOSHIBA Card or hot key places the computer into  
Sleep mode.  
For more information about Sleep mode, please see “Using  
and configuring Sleep mode” on page 95.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Sleep options  
To enable Sleep mode, select  
To cancel, select  
.
.
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Hot Keys/TOSHIBA Cards  
Hot key functions  
204  
Hibernation mode  
This TOSHIBA Card or hot key places the computer into  
Hibernation mode.  
If Hibernation mode is disabled, this hot key will not  
respond. For more information on Hibernation mode, see  
“Using and configuring Hibernation mode” on page 93.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Hibernation options  
To enable Hibernation mode, select  
To cancel, select  
.
.
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Hot Keys/TOSHIBA Cards  
205  
Hot key functions  
Output (Display switch)  
This TOSHIBA Card or hot key cycles through the  
power-on display options (only the first option is  
available when you do not have an external monitor  
attached) (the last option is available only if you are in  
Extended Display Mode).  
or  
NOTE  
Some modes are only available with the  
appropriate device attached and turned on.  
Fn +  
Built-in display only  
Built-in display and external monitor  
(simultaneously)  
External monitor only  
Built-in display and TV (or other external video  
device)  
TV (or other external video device)  
External monitor and TV  
Built-in display and external monitor (extended  
mode)  
Built-in display and TV (extended mode)  
External monitor and TV (extended mode)  
Swap-Switch primary display between internal  
display and external monitor when using extended  
desktop  
To use a simultaneous mode, you must set the resolution of  
the internal display panel to match the resolution of the  
external display device.  
Selecting this Card or pressing the hot key displays the  
following options:  
(Sample Image) Display mode options window  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
206  
Cycle through the display modes, then select the desired  
mode.  
Not all functions are supported on all models.  
NOTE  
Some systems also support an additional Swap Image Display  
mode. This mode is available only if the current setting is an  
extended desktop mode (Built-in Display and External Monitor, or  
Built-in Display and TV). In extended desktop mode, the image is  
split into two sides, one side per display device. To swap sides,  
select Swap Image Display.  
Display brightness  
This TOSHIBA Card decreases or increases the screen  
brightness.  
Fn +  
Fn +  
This hot key decreases the screen brightness.  
This hot key increases the screen brightness.  
Selecting this Card or pressing either hot key displays the  
following options:  
(Sample Image) Display brightness  
Move the slider or press the appropriate hot key repeatedly  
to decrease or increase the display brightness.  
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Hot Keys/TOSHIBA Cards  
207  
Hot key functions  
Disabling or enabling wireless devices  
This TOSHIBA Card or hot key enables/disables the  
optional wireless devices installed in your computer.  
The wireless modes are:  
Wi-Fi® enabled—Enables just the Wi-Fi® module.  
Bluetooth® enabled—Enables just the Bluetooth®  
or  
module.  
Fn +  
Wireless WAN/3G enabled—Enables just the Wireless  
WAN/3G* module.  
All disabled—Disables the Bluetooth®, Wi-Fi®,  
and Wireless WAN/3G* modules.  
All enabled—Enables the Bluetooth®, Wi-Fi®, and  
Wireless WAN/3G* modules.  
Selecting this Card or pressing the hot key displays the  
following options:  
(Sample Image) Wireless communication options  
To enable Wi-Fi®, select  
To enable Bluetooth®, select  
.
.
To enable Wireless WAN/3G*, select  
.
To enable all, select  
To disable all, select  
To cancel, select  
.
.
.
(Available on certain models.)  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
208  
Disabling or enabling the touch pad  
This TOSHIBA Card or hot key enables/disables the touch  
pad.  
For more information on using the touch pad, see “Using  
the touch pad” on page 81.  
or  
Selecting this Card or pressing the hot key displays the  
following options:  
Fn +  
(Sample Image) Disable or Enable touch pad options  
To enable the touch pad, select  
To disable the touch pad, select  
.
.
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Hot Keys/TOSHIBA Cards  
209  
Hot key functions  
Zoom (Display resolution)  
This TOSHIBA Card or hot key switches screen resolution.  
Selecting this Card or pressing the hot key displays the  
following options:  
or  
Fn +  
[Space bar]  
(Sample Image) Screen resolution options  
Cycle through the screen resolutions, then select the desired  
resolution.  
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Hot Keys/TOSHIBA Cards  
Hot key functions  
210  
Keyboard hot key functions  
Fn +  
Fn +  
Fn +  
Fn +  
Fn +  
Fn +  
This hot key takes a snapshot of your display screen.  
This hot key allows you to zoom out.  
This hot key allows you to zoom in.  
This hot key decreases the speaker volume.  
This hot key increases the speaker volume.  
This hot key turns the backlit keyboard off and on.  
(Available on certain models)  
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Appendix B  
Power Cord/Cable  
Connectors  
Your computer ships with the correct power supply for the country  
of purchase. This appendix shows the shapes of the typical AC  
power cord/cable connectors for various parts of the world.  
USA  
Canada  
UL approved  
CSA approved  
United Kingdom  
Europe  
VDA approved  
NEMKO approved  
BS approved  
Australia  
AS approved  
211  
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Glossary  
TECHNICAL NOTE: Some features defined in this glossary may not  
be available on your computer.  
Acronyms  
The following acronyms may appear in this User’s Guide.  
AC  
Alternating Current  
BIOS  
Basic Input/Output System  
BD-ROM Blu-ray Disc Read-Only Memory  
bps  
CD  
bits per second  
Compact Disc  
CD-ROM Compact Disc Read-Only Memory  
CD-RW  
CMOS  
COM1  
COM2  
CPU  
Compact Disc Rewrite Memory  
Complementary Metal-Oxide Semiconductor  
communications port 1 (serial port)  
communications port 2 (serial port)  
Central Processing Unit  
DC  
Direct Current  
DMA  
Direct Memory Access  
212  
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Glossary  
213  
DIMM  
DOS  
DPI  
Dual Inline Memory Module  
Disk Operating System  
Dots Per Inch  
DVD  
Digital Versatile (or Video) Disc  
DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory  
EPROM  
eSATA  
FAT  
Erasable Programmable Read-Only Memory  
external Serial Advanced Technology Attachment  
File Allocation Table  
FCC  
Federal Communications Commission  
gigabyte  
GB  
HDD  
HDMI  
Hard Disk Drive  
High-Definition Multimedia Interface  
HDMI-CEC High-Definition Multimedia Interface Consumer  
Electronics Control  
HTML  
IEEE  
I/O  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
Input/Output  
IRQ  
ISP  
interrupt request  
Internet Service Provider  
kilobyte  
KB  
LAN  
LCD  
LED  
MB  
Local Area Network  
Liquid Crystal Display  
Light Emitting Diode  
megabyte  
MIDI  
PC  
Musical Instrument Digital Interface  
Personal Computer  
PCI  
Peripheral Component Interconnect  
PCMCIA  
Personal Computer Memory Card International  
Association  
RAM  
RGB  
RFI  
Random Access Memory  
Red, Green Blue light (monitor)  
Radio Frequency Interference  
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Glossary  
214  
ROM  
Read-Only Memory  
RTC  
SD  
Real-Time Clock  
Secure Digital  
SDRAM  
SSD  
Synchronous Dynamic Random Access Memory  
Solid State Drive  
TFT  
Thin Film Transistor  
Universal Serial Bus  
Uniform Resource Locator  
Wide Area Network  
USB  
URL  
WAN  
www  
World Wide Web  
Terms  
A
The following terms may appear in this User’s Guide.  
active-matrix display—A liquid crystal display (LCD) made from an  
array of liquid crystal cells using active-matrix technology. Also  
known as a “TFT display,” in its simplest form there is one thin film  
transistor (TFT) for each cell. This type of display works well with  
computers because of its shallow depth and high-quality color.  
Active-matrix displays are viewable from wider angles than most  
passive-matrix displays.  
adapter—A device that provides a compatible connection between two  
units. For example, the computer’s internal display adapter receives  
information from the software and translates it into images on the  
screen. An adapter can take a number of forms, from a  
microprocessor to a simple connector. An intelligent adapter (one  
that is capable of doing some processing) may also be called a  
controller.  
Alternating Current (AC)—The type of power usually supplied to  
residential and commercial wall outlets. AC reverses its direction at  
regular intervals. Compare Direct Current (DC).  
application—A computer program that you use to perform tasks of a  
specific type. Applications include word processors, spreadsheets,  
and database management systems. See also program.  
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Glossary  
215  
backup—A copy of a file, usually on a removable disk, kept in case the  
B
original file is lost or damaged.  
Basic Input/Output System (BIOS)—See BIOS.  
baud rate—The speed at which a communication device, such as a  
printer or modem, transmits information. Baud rate is the number of  
signal changes per second (not necessarily the same as bits per  
second). See also bits per second.  
Blu-ray Disc (BD)—Offering more storage capacity than DVDs, the  
format was developed to allow for more data storage and to enable  
recording and playback of high-definition video (HD).  
BIOS (Basic Input/Output System)—Basic instructions, stored in  
read-only memory (ROM), containing the information the computer  
needs to check hardware and load the operating system when you  
start up the computer.  
bits per second (bps)—A way of measuring the speed at which  
information is passed between two devices. This is the basic unit of  
measure used in modem communications, and is similar, but not  
identical, to the baud rate. See also baud rate.  
boot—To start the computer. The term “boot” originates from bootstrap  
program (as in “pulling itself up by its bootstraps”), a program that  
loads and initializes the operating system. See also reboot.  
boot disk—See system disk.  
boot priority (startup sequence)—The order in which the computer  
accesses its internal storage drives to locate the startup files. Under  
the default startup sequence, the computer looks for the startup files  
in the external media before checking the internal storage drive.  
bus—An electrical circuit that connects the central processing unit  
(CPU) with other parts of the computer, such as the video adapter,  
disk drives, and ports. It is the pathway through which data flows  
from one device to another. See also bus speed, frontside bus.  
bus speed—The speed at which the central processing unit (CPU)  
communicates with the other parts of the computer.  
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Glossary  
216  
cache—A section of very fast memory in which frequently used  
information is duplicated for quick access. Accessing data from  
cache is faster than accessing it from the computer’s main memory.  
See also CPU cache, L1 cache, L2 cache.  
C
CD—An individual compact disc. See also CD-ROM.  
CD-ROM (Compact Disc Read-Only Memory)—A form of high-  
capacity storage that uses laser optics instead of magnetic means for  
reading data. See also CD. Compare DVD-ROM.  
Central Processing Unit (CPU)—The chip that functions as the “brain”  
of the computer. It takes information from outside sources, such as  
memory or keyboard input, processes the information, and sends the  
results to another device that uses the information.  
character—Any letter, number, or symbol you can use on the computer.  
Some characters are non-printing characters, such as a paragraph  
break in a word-processing program. A character occupies one byte  
of computer storage.  
chip—A small piece of silicon containing computer logic and circuits for  
processing, memory, input/output, and/or control functions. Chips  
are mounted on printed circuit boards.  
click—To press and release the pointing device’s primary button without  
moving the pointing device. In the Windows® operating system, this  
refers to the pointing device’s left button, unless otherwise stated.  
See also double-click.  
color palette—A set of specified colors that establishes the colors that  
can be displayed on the screen at a particular time.  
compatibility—The extent to which computers, programs, or devices  
can work together harmoniously, using the same commands,  
formats, or language as another.  
configuration—(1) The collection of components that make up a single  
computer system. (2) How parts of the system are set up (that is,  
configured).  
controller—A device that controls the transfer of data from a computer  
to a peripheral device and vice versa. For example, disk drives,  
monitors, keyboards, and printers all require controllers.  
CPU—See Central Processing Unit (CPU).  
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Glossary  
217  
CPU cache—A section of very fast memory residing between the CPU  
and the computer’s main memory that temporarily stores data and  
instructions the CPU will need to execute commands and programs.  
See also cache, L1 cache, L2 cache.  
cursor—An on-screen symbol (usually a flashing vertical line) that  
indicates the position where characters will appear when you enter  
data.  
default—The setting selected by a program when the user does not  
D
specify an alternative setting.  
device—A component attached to the computer. Devices may be  
external (outside the computer’s case) or internal (inside the  
computer’s case). Printers, disk drives, and modems are examples of  
devices.  
device driver—A program (called a “driver”) that permits a computer to  
communicate with a device.  
dialog box—An on-screen window displayed by the operating system or  
a program giving a direction or requesting input from the user.  
Direct Current (DC)—The type of power usually supplied by batteries.  
DC flows in one direction. Compare Alternating Current (AC).  
Direct Memory Access (DMA)—A dedicated channel, bypassing the  
CPU, that enables direct data transfer between memory and a  
device.  
directory—See folder.  
disable—To turn a computer option off. See also enable.  
disc—A round, flat piece of material, designed to be read from and  
written to by optical (laser) technology, and used in the production  
of optical discs, such as CDs and DVDs. Compare disk.  
disk—A round, flat piece of material that can be magnetically influenced  
to hold information in digital form, and used in the production of  
magnetic disks, such as hard disks. Compare disc. See also hard  
disk.  
disk drive—The device that reads and writes information and programs  
on external media or hard disk. It rotates the disk at high speed past  
one or more read/write heads.  
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Glossary  
218  
document—Any file created with an application and, if saved to disk,  
given a name by which it can be retrieved. See also file.  
double-click—To press and release the pointing device’s primary button  
rapidly twice without moving the pointing device. In the Windows®  
operating system, this refers to the pointing device’s left button,  
unless otherwise stated.  
download—(1) In communications, to receive a file from another  
computer through a modem or network. (2) To send font data from  
the computer to a printer. See also upload.  
drag—To hold down the mouse button while moving the pointer to drag  
a selected object. In the Windows® operating system, this refers to  
the left mouse button, unless otherwise stated.  
driver—See device driver.  
DVD—An individual digital versatile (or video) disc. See also  
DVD-ROM.  
DVD-ROM (Digital Versatile [or Video] Disc Read-Only  
Memory)—A very high-capacity storage medium that uses laser  
optics for reading data. Each DVD-ROM can hold as much data as  
several CD-ROMs. Compare CD-ROM.  
emulation—A technique in which a device or program imitates another  
E
device or program.  
enable—To turn on a computer option. See also disable.  
eSATA—An external device that supports hot swapping and fast data  
transfer. Very useful in storing and transferring large files.  
executable file—A computer program that is ready to run. Application  
programs and batch files are examples of executable files. Names of  
executable files usually end with a .bat or .exe extension.  
expansion device—A device that connects to a computer to expand its  
capabilities. Other names for an expansion device are port expander,  
port replicator, docking station, or network adapter.  
extension—See file extension.  
external device—See device.  
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Glossary  
219  
file—A collection of related information, saved on disk with a unique  
name. A file may be a program, information used by a program, or a  
document. See also document.  
F
File Allocation Table (FAT)—The section of a storage drive that keeps  
track of the location of stored files.  
file name—A set of characters that uniquely identifies a file within a  
particular folder. It consists of two parts: the actual name and the file  
name extension. See also file extension.  
file extension—The three characters following the period (pronounced  
“dot”) at the end of a file name. The extension indicates the type of  
file. Examples are .exe for program files and .hlp for help files. See  
also file name.  
folder—Also called directory. A container for organizing files saved to a  
disk. A folder is symbolized on screen by a graphical image (icon)  
of a file folder. A folder can contain files and other folders.  
format—(verb) To prepare a blank disk for use with the computer’s  
operating system. Formatting creates a structure on the disk so the  
operating system can write information to the disk or read  
information from it.  
frontside bus—The primary pathway (bus) between the CPU and the  
computer’s main memory. Also called “system bus.” See also bus.  
function keys—The keys labeled F1 through F12, typically located on  
the keyboard. Their function is determined by the operating system  
and/or individual programs.  
ground—A conductor to which all components of an electric circuit are  
connected. It has a potential of zero (0) volts, is connected to the  
earth, and is the point of reference for voltages in the circuit.  
G
H
hard disk—A storage device composed of a rigid platter or platters that  
can be magnetically coded with data. Hard disks hold much more  
information than some external media and are used for long-term  
storage of programs and data. The primary (or only) hard disk in a  
computer is usually fixed, but some computers have secondary hard  
disks that are removable.  
hardware—The physical components of a computer system. Compare  
software.  
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Glossary  
220  
HDMI (High-Definition Multimedia Interface)—An interface  
used to transmit high quality audio and video signal via a single  
cable in digital format, providing better picture quality than analog  
signal.  
HDMI-CEC (HDMI Consumer Electronics Control)—One A/V  
component can control another while using this function, if  
connected with HDMI cables. See also HDMI.  
Hibernation—A feature of many Toshiba computers that saves to the  
internal storage drive the current state of your work, including all  
open files and programs, when you turn the computer off. When  
you turn on the computer again, your work is returned to the same  
state it was when the computer was turned off. See also Sleep,  
Suspend.  
hot key—(1) A feature in which certain keys in combination with the Fn  
key can set system options or control system parameters, such as the  
battery save mode. (2) A key or combination of keys that activates a  
memory resident program.  
hot swapping—The ability to add or remove devices from a computer  
while the computer is running and have the operating system  
automatically recognize the change.  
icon—A small image displayed on the screen that represents a function,  
I
file, or program.  
interlaced—A method of refreshing a computer screen, in which only  
every other line of pixels is refreshed. Interlaced monitors take two  
passes to create a complete screen image. Compare non-interlaced.  
internal device—See device.  
Internet—The decentralized, world-wide network of computers that  
provides electronic mail, the World Wide Web, and other services.  
See also World Wide Web.  
keyboard shortcut—A key or combination of keys that you use to  
K
L
perform a task instead of using a pointing device such as a mouse.  
L1 (level one) cache—Memory cache built into the processor to help  
improve processing speed. See also cache, CPU cache, L2 cache.  
L2 (level two) cache—Memory cache installed on the motherboard to  
help improve processing speed. It is slower than L1 cache and faster  
than main memory. See also cache, CPU cache, L1 cache.  
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Glossary  
221  
LAN (Local Area Network)—A group of computers or other devices  
dispersed over a relatively limited area and connected by a  
communications link that enables any device to interact with any  
other on the network.  
LED (Light Emitting Diode)—A solid state lamp (SSL) that uses  
light-emitting diodes (LEDs) as the source of light, which offers  
long life and high efficiency output. Multiple diodes are used  
together, since the light created by individual light-emitting diodes is  
small compared to incandescent and compact fluorescent lamps.  
LCD (Liquid Crystal Display)—A type of display that uses a liquid  
substance between two transparent electrode panels. When an  
electric current passes through the electrodes, the molecules in the  
liquid form a crystalline pattern that polarizes the light passing  
through it. A filter over the electrodes permits only non-polarized  
light to pass to the surface of the display, creating light and dark  
pixels.  
load—To move information from a storage device (such as a hard disk)  
into memory for processing.  
local area network—See LAN.  
logical drive—A section of a disk that is recognized by the operating  
system as a separate disk drive. A system’s logical drives may differ  
from its physical drives. For example, a single hard disk drive may  
be partitioned into two or more logical drives.  
memory—Typically refers to the computer’s main memory, where  
programs are run and data is temporarily stored and processed.  
Memory can be volatile and hold data temporarily, such as RAM, or  
it can be nonvolatile and hold data permanently, such as ROM. A  
computer’s main memory is RAM. See also RAM, ROM.  
M
microprocessor—See Central Processing Unit (CPU).  
MIDI (Musical Instrument Digital Interface)—A standard for  
connecting musical instruments, synthesizers, and computers. The  
MIDI standard provides a way of translating music into a form  
computers can use, and vice versa.  
modem—Short for “modulator/demodulator.” A device that converts  
information from digital to analog, and back to digital, enabling  
information to pass back and forth between digital computers and  
analog telephone lines.  
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Glossary  
222  
motherboard—The computer’s main circuit board that contains the  
processor, memory, and other primary components.  
MS-DOS prompt—See system prompt.  
multi-function drive—A DVD drive that can read and write to CD and  
DVD media.  
multimedia—A combination of two or more media, such as sound,  
animation, and video in a computer program or presentation.  
Musical Instrument Digital Interface—See MIDI.  
network—A collection of computers and associated devices that are  
connected by communications facilities. A network allows you to  
share data and peripheral devices, such as printers, with other users  
and to exchange electronic mail.  
N
O
non-interlaced—A method of refreshing a computer screen, in which  
each pixel of every line is refreshed as the electron beam scans  
across and down the screen. Compare interlaced.  
non-system disk—A disk for storing programs and data that cannot be  
used to start the computer. Compare system disk.  
online—Available through the computer. Online may refer to  
information being read from your own computer’s internal storage  
drive, such as online documentation or online Help, or to  
information coming from another company on a company network  
or the Internet.  
operating system—A set of programs that controls how the computer  
works. Examples of operating systems are the Windows Vista®  
Home Basic and Windows® 7 operating systems.  
optical disc drive—A drive which reads plastic coated discs on which  
information is recorded digitally, and uses a laser to read data,  
music, or videos.  
palette—See color palette.  
P
parallel—Processes that occur simultaneously. In communications, it  
means the transmission of more than one bit of information at a  
time. On your computer, the parallel port provides a parallel  
communications interface between the computer and an appropriate  
device. Most modern printers are parallel. Compare serial.  
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Glossary  
223  
password—A unique string of characters entered by a user to verify his  
or her identity to the computer or the network.  
PC Card—A credit-card-sized expansion card designed to increase the  
capabilities of computers. PC Cards provide functions such as  
modem, fax/modem, hard disk drive, network adapter, sound card,  
or SCSI adapter.  
peripheral—Any device, such as a printer or joystick, that is attached to  
the computer and controlled by the computer’s CPU.  
pixel—Short for “picture element.” The smallest dot that can be  
produced on a screen or printer.  
Plug and Play—Generally, refers to the computer’s ability to  
automatically configure itself to work with peripheral devices.  
When capitalized, refers to a standard that, when followed by a  
device manufacturer, allows a computer to configure itself  
automatically to work with the device.  
pointer—An icon (usually an arrow) that moves on the screen when you  
slide your finger across the touch pad or move a mouse. Used to  
point to and select/activate on-screen items, such as icons, menu  
items, and buttons. The shape and purpose of the pointer varies  
depending on the program you are using and what you are doing.  
pointing device—Any device, such as the touch pad or a mouse, that  
enables you to move the pointer on the screen.  
port—A socket on the computer where you plug in a cable for  
connection to a network or a peripheral device.  
processor—See Central Processing Unit (CPU).  
program—A set of instructions that can be executed by a computer. The  
general classes of programs (also called software) are operating  
system, application, and utility. See also operating system,  
application, utility.  
properties—The attributes of an object or device. For example, the  
properties of a file include the file’s type, size, and creation date.  
RAM (Random Access Memory)Volatile memory that can be  
written to as well as read. Volatile here means that information in  
RAM is lost when you turn off your computer. This type of memory  
is used for your computer’s main memory. See also memory.  
Compare ROM.  
R
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Glossary  
224  
Random Access Memory—See RAM.  
Read-Only Memory—See ROM.  
reboot—See boot, restart.  
removable disk—A disk that can be removed from a disk drive. A Flash  
drive is one example of a removable disk.  
resolution—A measure of the sharpness of the images that can be  
produced by a printer or displayed on a screen. For a printer,  
resolution is expressed in dots per inch (dpi). For a screen, it is  
expressed as the number of pixels available horizontally and  
vertically.  
restart—Synonymous with reboot. To reset the computer by reloading  
the operating system without turning the computer off. See also  
boot.  
RGB (Red, Green, Blue) monitor—A monitor that reproduces all  
colors by mixing red, green, and blue light in various combinations.  
RJ11 connector—A modular connector used on most U.S. telephone  
systems and direct-connect modems. The RJ11 connector is a  
6-wire connector.  
RJ45 connector—An eight-wire connector used to connect a computer  
to a network.  
ROM (Read-Only Memory)—Non-volatile memory that can be read  
but not written to. Non-volatile here means that information in ROM  
remains whether or not the computer is receiving power. This type  
of memory is used to store your computer’s BIOS, which is  
essential instructions the computer reads when you start it up. See  
also BIOS, memory. Compare RAM.  
Secure Digital (SD)—A small, portable, non-volatile memory card used  
to store and transfer data between digital products, providing  
encryption capability for content security.  
S
select—To highlight or otherwise specify text, data, or graphics with the  
intent to perform some operation on it.  
serial—Processes that occur one at a time. In communications, it means  
the transmission of one bit at a time sequentially over a single  
channel. On your computer, the serial port provides a serial interface  
between the computer and an appropriate device. Compare parallel.  
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Glossary  
225  
shortcut—See keyboard shortcut.  
Sleep—A feature of some Windows® operating systems that allows you  
to turn off the computer without exiting your open applications and  
to continue from where you left off when you turn the computer on  
again.  
software—See program. Compare hardware.  
solid state drive —A data storage device that utilizes solid-state memory  
as opposed to a hard disk (see also hard disk). Solid state drives hold  
a large amount of information and are used for storage of programs  
and data.  
Suspend—A feature of some Windows® operating systems that allows  
you to turn off the computer without exiting your open applications  
and to continue from where you left off when you turn the computer  
on again.  
system prompt—The symbol (in the MS-DOS® operating system,  
generally a drive letter followed by a “greater than” sign) indicating  
where users are to enter commands.  
TFT display—See active-matrix display.  
T
Universal Serial Bus (USB)—USB is a serial bus that supports data  
transfer. USB allows hot swapping of peripherals. See also bus, hot  
swapping, serial.  
U
upload—To send a file to another computer through a modem or  
network. See also download.  
USB—See Universal Serial Bus (USB).  
USB Flash drive—A small, portable flash memory card that plugs into a  
computer’s USB port and functions as a portable hard drive. They  
are smaller and more durable than an external hard drive because  
they do not contain any internal moving parts, but have less storage  
capacity. See also Universal Serial Bus (USB).  
utility—A computer program designed to perform a narrowly focused  
operation or solve a specific problem. Utilities are often related to  
computer system management.  
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Glossary  
226  
Web—See World Wide Web.  
W
Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands  
for Wireless Fidelity, and is another term for the communication  
protocol to permit an Ethernet connection using wireless  
communication components.  
World Wide Web (www)—The worldwide network of Web sites linked  
together over the Internet. A user of the Web can jump from site to  
site regardless of the location of the computer hosting the site. See  
also Internet.  
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Index  
charger 117  
charging 50, 117  
(RTC) 118  
disposal 131  
A
AC adaptor 48  
AC power 117  
accessing  
network 137  
adding  
memory  
check total memory 62  
indicator light 120  
memory (optional) 53  
optional external devices 53  
adequate ventilation  
cooling fan 47  
maintaining 130  
purchase additional 117  
real-time clock (RTC) 116  
recharge time 116  
removing 126  
adjusting  
touch pad settings 84  
audio features 137  
B
backing up files 101, 106  
backlit keyboard 103  
battery  
battery life 116  
Call2Recycle™ 132  
care 129, 130  
changing 126  
charge indicator light 49  
RTC memory 116  
running computer on battery  
power 115  
227  
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Index  
228  
safety precautions 129  
setting notifications 122  
taking care of 129  
battery indicator light 120  
BIOS Setup  
running on battery power 115  
turning off more quickly 91  
turning off options 88  
see TOSHIBA Hardware Setup  
Blu-ray Disc™  
using 107, 108  
button  
3D ON/OFF button 110  
eco Utility™ 125  
eject, optical disc drive 109  
Illumination ON/OFF button 110  
mute button 110  
play/pause button 110  
power 52  
Shut down 55, 90  
start 135  
computing tips 100  
configuring  
Hibernation mode options 93  
Sleep mode options 96  
connecting  
AC adaptor 48  
volume control buttons 110  
Wireless antenna ON/OFF button  
110  
AC adaptor cord to (DC-IN) 49  
computer to a network 137  
HDMI™-compatible TV or  
display device 85  
buttons  
media control buttons 110  
monitor 86  
power cord/cable 49  
power source 49  
to TV via HDMI™-CEC 86  
cooling fan  
adequate ventilation 47  
customize  
C
Call2Recycle™  
battery 132  
caring for your computer 98  
changing  
battery 126  
computer settings 98  
character keys 102  
charging the battery 50  
cleaning the computer 98  
communications  
set up 136  
DC-IN light 48  
computer  
desktop  
caring for 98  
cleaning 98  
environmental precautions 44,  
132  
creating new icon 134  
exploring the 133  
icons 134  
recycle bin 134  
moving 99  
restarting 93  
standard features 134  
Windows® operating system 133  
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229  
Device Manager  
fixing a problem 175  
directing  
display output 87  
disabling  
touch pad 84, 208  
display  
troubleshooting 179  
backing up 101, 106  
function keys 102  
headphones  
Hibernation mode 89  
configuring options 93  
hot key 204  
display devices  
external 85  
display output settings 87  
display panel  
opening 51  
display, external  
powering down 93  
starting again from 95  
adjusting 88  
disposal information 31  
disposing of used batteries 131  
DVD  
caring for discs 114  
removing with computer off 114  
removing with computer on 113  
DVD Blu-ray Disc™ player  
troubleshooting 187  
DVDs  
hot key  
disabling or enabling wireless  
Hibernation mode 204  
optical disk drive 199  
power plan 202  
using 107  
E
eco Utility™ button 125  
eject button  
optical disc drive 109  
eject, optical disc drive 109  
enabling  
touch pad 84, 208  
ENERGY STAR® 39  
exploring  
Zoom (Display resolution) 209  
zooming in 210  
zooming out 210  
desktop 133  
Hot Key Cards 197  
external display device  
HDMI™ Out port 85  
RGB (monitor) port 85  
external display, adjusting 88  
Hot key functions 198  
I
icon  
desktop 134  
F
files  
moving to desktop 134  
recycle bin 134  
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Index  
230  
safety 42  
installation  
memory module 54  
installing  
a charged battery 128  
battery 126  
memory modules 53  
Instruction Manual for Safety and  
Comfort 44  
media control buttons  
Illumination ON/OFF button 110  
mute button 110  
play/pause button 110  
using 110  
volume control buttons 110  
Wireless antenna ON/OFF button  
110  
internal storage drive  
recovery 62  
memory  
adding (optional) 53  
check total memory 62  
removing memory module slot  
cover 56  
K
keyboard  
Alt keys 102  
backlit 103  
character keys 102  
Ctrl keys 102  
Fn key 102  
function keys 102  
hot keys 210  
special Windows® keys 103  
troubleshooting 178  
using 101  
Memory card reader  
inserting memory media 140  
removing memory media 140  
using 139  
memory module  
installation 54  
inserting into socket 57  
removing 59, 61  
microphone  
monitor  
monitor problems  
keys  
backlit 103  
Ctrl Fn Alt 102  
function keys 102  
L
monitoring battery power 119  
LEDs  
system indicator lights 120  
AC adaptor light 119  
battery light 49, 50  
DC-IN light 48, 49  
power light 52, 93, 95, 98  
Web Camera light 138  
Licenses 31  
moving the computer 99  
N
network  
accessing 137  
connecting your computer 137  
networking  
lock  
wireless 136  
computer, using 99  
notification area 136  
M
O
maintaining your battery 130  
manual eject hole  
online resources  
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231  
Toshiba 114  
optical disc  
setting a user 151  
user password 149  
Auto-Run feature 112  
caring for 114  
port  
handling 111  
inserting 110  
HDMI™ 85  
playing optical media 112  
positioning 111  
power  
recording optical media 113  
removing with computer off 114  
removing with computer on 113  
49  
cord/cable 49  
energy-saving features 115  
optical disc drive  
caring for optical discs 114  
components 109  
power button 52  
drive in-use indicator light 109  
eject button 109  
power plans  
using a hot key 124  
powering down  
handling an optical disc 111  
inserting an optical disc 110  
manual eject hole 109  
playing an audio CD 112  
playing optical media 112  
recording optical media 113  
removing a disc 113, 114  
troubleshooting 181  
using 107, 109  
optical discs  
precautions  
safety 45  
troubleshooting 182  
optical media  
recording 113  
optional external devices  
adding 53  
printer  
troubleshooting 184  
problem solving  
contacting Toshiba 194  
Startup options 173  
program, starting 103  
program, starting from Start menu 104  
projector  
other documentation 43  
P
password  
connecting 86  
deleting a supervisor 151  
deleting a user 152  
instant password 149  
instant, using 149  
power-on password 149  
setting 149  
R
real-time clock (RTC)  
battery 116  
recording sounds 137  
recovery  
setting a supervisor 150  
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Index  
232  
checking internal storage drive  
operating status 80  
creating recovery DVDs/media  
74  
erasing internal storage drive 78  
installing drivers and applications  
80  
starting a program 104  
selecting  
video cables 85  
internal storage drive 62  
out-of-box state 64  
with user’s data 66  
restoring from recovery DVDs/  
media 76  
to custom size partition 72  
without changing drive partitions  
69  
AC adaptor 48  
adding memory (optional) 53  
computer 47  
settings  
customize computer settings 98  
Shut down  
recycle bin icon 134  
registering computer 53  
removing  
an optical disc with computer on  
113  
and optical disc with computer off  
114  
battery from the computer 126  
memory module 59  
memory module slot cover 56  
restarting  
computer 55, 90  
Sleep mode 96  
Sleep mode 89  
computer 93  
configuring 95  
restore points  
configuring options 96  
hot key 203  
powering down 96  
Shut down 96  
starting again from 98  
using 95  
troubleshooting 189  
restoring your work 106  
running computer on battery power  
115  
S
safety  
software  
Setup Wizard 52  
software program  
starting 103  
starting from Start menu 104  
sounds  
computer 132  
disposing of batteries 131  
icons 42  
precautions 45  
safety precautions  
battery 129  
recording 137  
speakers  
saving files 105  
using external 138  
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start button 135  
starting a program 103  
Search programs and files field  
104  
Windows® Start menu 104  
starting a program from Start 104  
starting again from  
Hibernation mode 95  
Sleep mode 98  
Startup menu  
problem solving 173  
supervisor password, deleting 151  
supervisor password, set up 150  
system indicator lights  
DC-IN 48  
TOSHIBA Face Recognition Utility  
TOSHIBA Hardware Setup 157  
155  
TOSHIBA PC Diagnostic Tool Utility  
154  
TOSHIBA Sleep Utility 159  
TOSHIBA wireless LAN indicator  
166  
touch pad  
using 81  
drive in-use indicator 109  
LEDs 49, 50, 52, 93, 95, 98,  
119, 120, 138  
traveling tips 132  
troubleshooting 178  
battery light is blinking 172  
bookmarked site not found 174  
checking device properties 175  
computer will not start 170  
corrupted/damaged data files 181  
data/entire system backup 190  
DVD Blu-ray Disc™ player 187  
T
taking care of battery 129  
taskbar 136  
television  
adjusting display 88  
tips  
for computing 100  
Toshiba  
online resources 114  
registering computer  
Toshiba Web site 53  
worldwide offices 195  
TOSHIBA Accessibility 164  
Toshiba accessories  
memory 53  
TOSHIBA Application Installer 148  
TOSHIBA Assist 143  
Connect tab 144  
eject button 182  
error message, warning resume  
failure 171  
Error-checking 180  
external display problems 180  
external keyboard 178  
external monitor 179  
good computing habits 188  
hard disk drive is slow 181  
HD content, Blu-ray Disc™ 182  
Optimize tab 147  
Protect & Fix tab 146  
Secure tab 145  
TOSHIBA Button Support 163  
TOSHIBA eco power plan 125  
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Index  
234  
Help and Support, Windows®  
operating system 174  
high-pitched noise 184  
installing hardware/software 191  
keyboard 178  
user password, deleting 152  
using  
keyboard will not respond 170  
memory problems 176  
missing files/trouble accessing a  
drive 180  
online content, Blu-ray Disc™  
182  
on-screen eject button 182  
optical disc drive 181  
power and batteries 176  
printer 184  
hot key to set a power plan 124  
optical disc drive 107  
TOSHIBA eco power plan 125  
touch pad 81  
restore points 189  
Web Camera 138  
screen does not look correct/  
flickers 179  
using the keyboard 101  
slow Internet connection 174  
sound system 184  
V
video projector  
adjusting display 88  
sound, Blu-ray Disc™ 182  
trouble running discs 182  
trouble running programs 181  
URL address not found 174  
USB Sleep and Charge  
cannot use 192  
W
warranty  
Web Camera  
USB Wakeup function  
Web sites 194  
does not work 193  
Windows® operating system not  
working 172  
wireless networking 185  
wireless networking 136  
Windows® operating system  
desktop 133  
turning off  
computer 88  
computer more quickly 91  
options 88  
troubleshooting 172  
Windows® Start menu  
starting a program 104  
wireless networking 136  
troubleshooting 185  
turning on  
power 52  
U
USB Sleep and Charge  
cannot use 192  
USB Wakeup function  
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